Aviva PLC — AGM Information 2013

Apr 2, 2013

Aviva Share Account Voting Instruction Form Aviva Share Account AGM Attendance Card 2013 Annual General Meeting (AGM)

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You may submit your votes at:

numbers above (see note 3 overleaf).

Please tick this box if it is your intention to attend

www.investorcentre.co.uk/eproxy using the reference

Alternatively, please indicate against each resolution below, with a cross or other mark, how you wish your votes to be cast on a poll.

Voting ID Control No. Shareholder Reference No.

Before completing this Voting Instruction Form, please read the notes included in the Notice of AGM and the instructions in the Guidance Notes overleaf.

I/We instruct Computershare Company Nominees Limited, the administrator of the Aviva Share Account (AvivaSA), to vote, on a poll, on my/our behalf at the AGM of Aviva plc to be held on Thursday, 9 May 2013 at 11am and at any adjournment thereof in accordance with the instructions given below:

			Vot e				Vot e
olu tion s	For	Aga ins t	wit hhe ld	Res olu tion s	For	Aga ins t	wit hhe ld
An l Re t an d A unt nua por cco s				13 ct S To ele cot t W hew re- ay
Re atio n R rt mu ner epo				14 To oin t, a udi tor, re- app s a Pric ate rho Co rs L ew use ope
Co rate Re nsi bilit rpo spo y Re t por				15 Au dito r's rati rem une on
Fin al d ivid end				16 Au tho rity to allo t ord ina har ry s es
To ele ct M ark W ilso n				17 No tive n p re- em p * sha llot nts re a me
To ele ct Sir Ad rian Mo nta gue				18 Au tho rity to cha pur se es* ord ina har ry s
To ele ct B ob Ste in				19 Au tho rity to cha pur se 83/4 % p refe * sha ren ce res
Gl To lect Bar ker re-e yn				20 Au tho rity to cha pur se 83/8 % p refe sha * ren ce res
To ele ct M ich ael Ha wk re- er				21 The Av iva Scr ip Div ide nd Sch em e
To ele ct G Hu Eva re- ay ey ns				22 Pol itic al d tion ona s
To ele ct J ohn Mc Far lan re- e				23 14 day s' n otic e fo r l m ing s* eet gen era
To ele ct P atr ick Re re- gan				24 Au tho rity to allo t ad diti l ona fere sh s* pre nce are
* S ial olu tion pec res
	Res 10 11 12					LP

the AGM.

Please enter your email address below to register to receive emails instead of hard copy shareholder communications (see note 9):

Sig ned	Dat ed
	E 1 3 5 2

Please tick this box if signing on behalf of a member under a Power of Attorney or as a Receiver or other authority (see note 7 overleaf).

Useful notes for the AGM

• The Aviva 2013 AGM will be held on Thursday, 9 May 2013 at 11am at the Barbican Centre, Silk Street, London EC2Y 8DS. A map showing the location of the AGM is on the reverse of this card.
• Refreshments will be provided before and after the AGM in the Exhibition Area (Level -1) of the Barbican Centre.
• For your personal safety and security, there will be bag searches for everyone attending the AGM. We recommend that you arrive in time to allow for this procedure.
• Cameras, recording equipment and other items that may interfere with the good order of the AGM will not be permitted in the auditorium. You will be requested to turn off mobile telephones and other portable electronic devices.
• There will be facilities for shareholders who use wheelchairs. Anyone who is accompanying a shareholder who uses a wheelchair or who may otherwise require assistance will be admitted to the AGM as a guest of that shareholder.
• Sound amplification facilities, headsets, an induction loop and a speech-to-text transcription will be provided for people with hearing difficulties.

Please bring this card with you as evidence of your right to attend.

Aviva plc St Helen's 1 Undershaft London EC3P 3DQ Telephone +44 (0)20 7283 2000 www.aviva.com Registered in England No 2468686

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Detach and retain

Pedestrians are advised to follow the yellow line routes to gain access to the Barbican Centre.

GSMD Guildhall School of Music and Drama.

If you have any questions about completing your voting card or about your AvivaSA holding, please contact Aviva's Registrar, Computershare Investor Services PLC (Computershare):

Via the internet: www.investorcentre.co.uk/contactus

By email: AvivaSHARES@computershare.co.uk

By telephone: 0871 495 0105

Lines are open from 8.30am to 5pm (UK time), Monday to Friday (excluding public holidays). Please call +44 117 378 8361 if calling from outside of the UK.

In writing: Computershare Investor Services PLC, The Pavilions, Bridgwater Road, Bristol BS99 6ZZ

Guidance Notes on completing the Voting Instruction Form

Why not cast your voting instruction online? It's fast, easy and secure. www.investorcentre.co.uk/eproxy

You will be asked to enter the Voting ID, Control Number and Shareholder Reference Number shown overleaf and to agree to certain terms and conditions.

• 1 You can register your vote online as outlined in note 3 below or by returning your completed Voting Instruction Form to Computershare Investor Services PLC, The Pavilions, Bridgwater Road, Bristol BS99 6ZY. A prepaid envelope, which will not require a stamp if posted in the UK, has been provided for your convenience.
• 2 Whether you register your voting instruction online or by post, your instruction must be received by no later than 11am on Friday 3 May 2013.
• 3 You can register your voting instruction online by visiting www.investorcentre.co.uk/eproxy. For quick access to the website, please scan the Quick Response code above into your smartphone and you will automatically be directed to the website. You will require your Voting ID, Control Number and your Shareholder Reference Number, each of which can be found on your Voting Instruction Form overleaf. Please note that any electronic communication sent to Aviva or Computershare that is found to contain a computer virus will not be accepted.
• 4 You will find further details of the resolutions to be proposed at the AGM in the Notice of AGM, which is either enclosed or can be obtained from www.aviva.com/agm. Alternatively, you can contact Computershare, using the contact details provided opposite, to request a copy.
• 5 Please indicate with a cross or other mark in the appropriate boxes how you wish Computershare Company Nominees Limited to vote on a poll.
• 6 The 'Vote withheld' option is provided to enable you to abstain on any particular resolution. However, a 'Vote withheld' is not a vote in law and will not be counted in the calculation of the proportion of the votes 'For' or 'Against' a resolution.
• 7 Please ensure that you sign the Voting Instruction Form and initial any alterations. If someone other than you signs the Voting Instruction Form, it must be returned with either the letter of authority, Power of Attorney or a certified copy of the Power of Attorney authorising him or her to sign on your behalf. If the holder is a corporation, the Voting Instruction Form must be signed either under seal or under the hand of a duly authorised officer or attorney of that company. If the shareholding is held jointly, the signature of any one holder is sufficient.
• 8 If your shareholding is held jointly, the votes of the senior holder who votes, either by proxy or in person, will be accepted to the exclusion of the votes from the other joint holders. For this purpose seniority for the joint holding is determined by the order in which the shareholders' names appear on Aviva's Register of Members.
• 9 To elect to receive an email notification when shareholder communications are available to view and download online on the Aviva website, instead of receiving hard copy shareholder communications, simply provide your email address in the box overleaf and return the duly completed Voting Instruction Form to Computershare or visit www.aviva.com/ecomms for more details of how to register online.