Skip to main content

AI assistant

Sign in to chat with this filing

The assistant answers questions, extracts KPIs, and summarises risk factors directly from the filing text.

Australia and New Zealand Banking Group Ltd. Interim / Quarterly Report 2017

May 1, 2017

10425_rns_2017-05-01_7402ddd6-bbe3-4aad-9a73-53a0e90e0741.pdf

Interim / Quarterly Report

Open in viewer

Opens in your device viewer

2017 HALF YEAR RESULTS

CONTENTS

2017 HALF YEAR RESULTS

To be read in conjunction with ANZ 2017 half year results presentation available at ANZ Shareholder Centre Results Announcement page

Corporate Profile and Sustainability 3
Group Treasury 14
Risk Management 23
Housing Portfolio Trends 37
Divisional Performance
Australia Division 45
New Zealand Division & Geography 52
Institutional Division 61
Wealth Australia Division 71

==> picture [40 x 13] intentionally omitted <==

All figures within this investor discussion pack are presented on Cash basis in Australian Dollars unless otherwise noted. In arriving at Cash Profit, Statutory Profit has been adjusted to exclude non-core items, further information is set out on page 68 of the 2017 Half Year Consolidated Financial Report.

2

2017 HALF YEAR RESULTS

CORPORATE PROFILE

ABOUT ANZ

  • ANZ is one of the 5 largest listed companies in Australia and number one bank in New Zealand

  • Market capitalisation of AU$93.4b[1]

  • Total Assets of AU$896.5 billion[1]

  • We operate in 34 markets across

  • Australia

  • New Zealand

  • Asia

  • Pacific

  • Europe

  • America

  • Middle East

  • Our ~46,000 staff serve retail, commercial and institutional customers through

  • consumer and corporate offerings in our core markets, and

  • Regional trade and capital flows across the region

  • We have over 550,000 shareholders and paid ~$5b in dividends in 2016

BUILDING A BETTER BANK - OUR PRIORITIES

==> picture [116 x 140] intentionally omitted <==

==> picture [165 x 139] intentionally omitted <==

==> picture [143 x 140] intentionally omitted <==

==> picture [40 x 13] intentionally omitted <==

  1. As at 31 March 2017

4

STRATEGIC PRIORITIES

PROGRESS

==> picture [99 x 96] intentionally omitted <==

Reduce operating costs & risks APRA CET1 ratio 10.1% (up 52bps); costs down 2%
Remove product and management complexity. FTE down 1%
Exist low return and non-core businesses. Announced sale of SRCB, UDC, Asia Retail & Wealth in 6 countries
Reduce reliance on low return aspects of Further reduction in Credit Risk Weighted Assets in Institutional,
Institutional. with continuedgrowth in Australia division
Make buying & owning a home or starting, Home lending FUM up $8b in Aus & NZ
running & growing a small business in Aus. & NZ 5% increase in Small Business deposits
easy 33% of Institutional 1H17 revenue from Cross border flow2
Be the best bank in the world for customers driven Our Institutional business in Aus & NZ ranks No.1 for overall market
by movement of goods and capital in our region. and lead penetration and the quality of our service3
Top4 Corporate Bank in Asia for a fifth successiveyear4
Build more convenient, engaging banking 20% of projects being delivered under the Agile framework that
solutions delivered ApplePayTM
to simplify the lives of customers and our people Delivery of Honcho and Blade to improve customer experience
44 applications decommissioned reducing complexity and risk
Create a strong sense of core purpose, ethics & Re-aligned staff performance objectives, increasing customer focus
fairness. ESG board
Invest in leaders who can help sense and Diversified leadership expertise, new Group Executive Talent and
navigate a rapidly changing environment. Culture, established new Chief Tech officer and Data officer roles

==> picture [82 x 98] intentionally omitted <==

==> picture [108 x 90] intentionally omitted <==

==> picture [85 x 83] intentionally omitted <==

  1. All financial numbers are on an Adjusted Pro-forma basis unless otherwise stated. All growth rates 1H17 vs 2H16 2. Cross border flows defined as thrown revenue (the region where the relationship with the customer exists is different to the region where the revenue is generated and booked). Region defined as Australia, Pacific, NZ, Asia, Europe and America 3. Peter Lee Associates 2016 Large Corporate and Institutional Relationship Banking surveys, Australia and New Zealand (issued in June and August 2016 respectively). Quality of service is based on No.1 ranking for Relationship Strength Index (RSI) that the bank achieved in the above surveys. 4. Greenwich Associates 2017 Asian Large Corporate Banking Study (issued in March 2017): =No.4

==> picture [40 x 13] intentionally omitted <==

5

CORPORATE SUSTAINABILITY

CORPORATE SUSTAINABILITY FRAMEWORK

PROGRESS ON FY17 SUSTAINABILITY TARGETS

==> picture [233 x 221] intentionally omitted <==

Our Corporate Sustainability Framework supports ANZ’s business strategy and is aligned with the bank’s Purpose, which is to shape a world where people and communities thrive. We report bi-annually on our sustainability performance.

Our 1H17 Corporate Sustainability Update, discussing progress against the bank’s FY17 sustainability targets, will be available on anz.com/cs on 10 May 2017.

==> picture [38 x 44] intentionally omitted <==

==> picture [35 x 38] intentionally omitted <==

==> picture [27 x 38] intentionally omitted <==

==> picture [36 x 34] intentionally omitted <==

==> picture [37 x 34] intentionally omitted <==

$5B funded and facilitated in low carbon and sustainable solutions

Almost 500,000 people reached through our financial inclusion programs[1 ]

177,149 customers registered for ANZ goMoney™ mobile banking in the Pacific[2 ]

41.4% women in management positions[3 ]

108 people employed from under-represented groups[4 ]

The information provided covers the period 1 October 2016 – 31 March 2017 and has not been externally assured. Our full year Corporate Sustainability Review, to be released in December 2017, will be assured by KPMG 1. This is the estimated number of people who have benefitted from ANZ’s MoneyMinded and SaverPlus programs since 2003. 2. Cumulative total since launch in 2013. 3. Includes all employees regardless of leave status excluding contractors (which are included in FTE). 4. Year to date, and Includes Aboriginal and Torres Strait Islander people, people with a disability and refugees

==> picture [40 x 13] intentionally omitted <==

6

CORPORATE SUSTAINABILITY

SUPPORTING THE TRANSITION TO A LOW CARBON ECONOMY

MANAGING OUR BUSINESS SUSTAINABLY

CLIMATE-RISK MANAGEMENT[1 ]

  • We seek to support companies with the capacity to manage and adapt to climate change.

  • We are supportive of the recommendations made by the FSB's Taskforce on Climate-related Financial Disclosures, and will adopt many of the recommendations as soon as practicable.

  • We have a $10 billion target to fund and facilitate low carbon and sustainable solutions to support our customers to transition to a low carbon economy. In the first 18 months of this five year target, we have funded and facilitated $5 billion.

  • Average emissions intensity of direct funding of electricity generation has reduced since 2014 (measured in tonnes CO2-e per megawatt hour of electricity generated):

**Australia3 ** Outside
**Australia3 **
**20161 ** 0.62
0.16
Movement
2014- 2016

-19%
-36%

ANZ’S business lending exposure[2] and carbon emissions[3] of key industry sectors[4 ] in Australia and New Zealand

==> picture [302 x 293] intentionally omitted <==

  1. This information will be updated in our full year Corporate Sustainability Review, to be released in December 2017

  2. Size of ‘bubbles’ equates to ANZ’s Exposure at Default (EAD) in Australia and New Zealand – the ‘bubble’ for commercial services is not proportional 3. Scope 1 Emissions: direct GHG emissions, Scope 2 Emissions: indirect GHG emissions from consumption of purchased electricity, heat or steam 4. Refer to page 78, 2016 Corporate Sustainability Review for explanatory notes relating to financed emissions and business lending graph

==> picture [40 x 13] intentionally omitted <==

7

FIRST HALF 2017 PERFORMANCE[1]

==> picture [276 x 152] intentionally omitted <==

----- Start of picture text -----

CASH PROFIT DIVIDEND PER SHARE
$b cents
3.4
80 80
2.8
1H16 1H17 1H16 1H17
----- End of picture text -----

==> picture [265 x 148] intentionally omitted <==

----- Start of picture text -----

CET1 RATIO [3 ] RETURN ON EQUITY
% %
9.8 10.1 11.8
9.7
1H16 1H17 1H16 1H17
----- End of picture text -----

ANZ Group Australia
Division

NZ
Division
Institutional
Division
Income $10,303m $4,735m $1,577m $2,945m
Expenses $4,731m $1,693 $600m $1,379
Cash
NPAT
$3,411m $1,798m $677m $1,021m
Customer
**lending2 **
$576b $337b $105b $121b
Customer
Deposits
$468b $198b $74b $179b
**RoRWA4 ** 1.80% 2.27% 2.31% 1.23%
Staff
(FTE)
46,046 11,518 6,250 4,899
  1. Information is on a Cash basis unless otherwise specified. AUD

  2. Net Loans & Advances

  3. Common Equity Tier 1 Ratio

==> picture [40 x 13] intentionally omitted <==

  1. Income is on an Annualised Adjusted Pro-forma basis

8

FIRST HALF 2017 EARNINGS[1 ]

CONTRIBUTION BY DIVISION

INCOME

==> picture [129 x 127] intentionally omitted <==

----- Start of picture text -----

6%
30%
48%
16%
----- End of picture text -----

==> picture [190 x 170] intentionally omitted <==

----- Start of picture text -----

PROFIT
3%
28%
50%
19%
Australia Division Institutional Division
New Zealand Division Wealth Australia
----- End of picture text -----

CONTRIBUTION BY CUSTOMER

[INCOME ]

==> picture [127 x 126] intentionally omitted <==

----- Start of picture text -----

6%
30%
44%
20%
----- End of picture text -----

==> picture [172 x 171] intentionally omitted <==

----- Start of picture text -----

PROFIT
3%
28%
47%
22%
Retail Institutional
Commercial Wealth (Australia)
----- End of picture text -----

INSTITUTIONAL INCOME

==> picture [157 x 318] intentionally omitted <==

----- Start of picture text -----

36%
52%
12%
PROFIT
28%
54%
18%
Australia International
New Zealand
----- End of picture text -----

  1. Information is on a Cash basis unless otherwise specified. Excludes retail Asia & Pacific and TSO & Group Centre

==> picture [40 x 13] intentionally omitted <==

9

BALANCE SHEET[1 ]

DEPOSITS BY REGION[3 ]

LENDING BY REGION[2 ]

==> picture [423 x 162] intentionally omitted <==

----- Start of picture text -----

$b $b
403
16% 262
17% 26%
21%
67% 112 88 97
7% 33% 48 53% 16% 15% 97
60% 100% 69% 100%
Australia New International Australia New International
Zealand Zealand
Retail Commercial Institutional
----- End of picture text -----

INSTITUTIONAL GRADE

==> picture [141 x 26] intentionally omitted <==

----- Start of picture text -----

INSTITUTIONAL TENOR
EAD$b [[4 ]]
----- End of picture text -----

==> picture [423 x 154] intentionally omitted <==

----- Start of picture text -----

EAD$b [4 ] EAD$b [[4 ]]
377 367 368 159 169
1% 0% 0%
17% 17% 16% 38%
63%
82% 83% 84%
62%
29
37%
64%
36%
Mar 16 Sep 16 Mar 17 Australia NZ International
Investment Default
Sub-investment Tenor < 1 year Tenor > 1 Year
----- End of picture text -----

BALANCE SHEET

==> picture [15 x 10] intentionally omitted <==

----- Start of picture text -----

$b
----- End of picture text -----

==> picture [172 x 213] intentionally omitted <==

----- Start of picture text -----

576 576
562
447 468
450
NLA NLA NLA
DEP DEP
DEP
.
----- End of picture text -----

1H16 2H16 1H17

1H17
2H16
1H16
1H17
2H16
1H16
1H17
2H16
1H16
1H17
2H16
1H16
1H17
2H16
1H16
Lending2
Deposits3
1H16 1H17 1H16 1H17
Retail 58% 60% 44% 45%
Comm 19% 19% 15% 15%
Inst 23% 21% 41% 40%
  1. As at 31 March 2017 2. Net Loans and Advances. Excludes TSO & Group Centre, Wealth ($1.8b) and Retail Asia & Pacific ($12.5b). Australia includes PNG 3. Customer Deposits. Excludes TSO & Group Centre, Wealth ($0.3b) and Retail Asia & Pacific ($21.9b). Australia includes PNG 4. Post CRM EAD, net of credit risk mitigation such as guarantees, credit derivatives, netting and financial collateral. Includes amounts for 'Securitisation' and 'Other Assets' Basel asset classes

10

VOLUMES & MARGINS

ANZ GROUP

==> picture [256 x 330] intentionally omitted <==

----- Start of picture text -----

$b
570 576 576
558 562
2.09% 2.10%
2.07% 2.06%
2.00%
1H15 2H15 1H16 2H16 1H17
NLA NIM (RHS)
----- End of picture text -----

GROUP NET INTEREST MARGIN[1 ]

bps

==> picture [342 x 116] intentionally omitted <==

----- Start of picture text -----

206
0 202 200
-2 -1 -1 -2
2H16 Aus Div NZ Div Inst Div Asia 1H17 ex Markets 1H17
(ex Retails markets
Markets) & Pacific
----- End of picture text -----

NET LOANS AND ADVANCES

==> picture [346 x 119] intentionally omitted <==

----- Start of picture text -----

$b
10
576 -3 576
-5
-2
2H16 Aus Div NZ Div Inst Div Other 1H17
----- End of picture text -----

Information is on a Cash basis unless otherwise specified

==> picture [40 x 13] intentionally omitted <==

11

PRODUCTIVITY

ANZ GROUP

COST TO INCOME 1H17

$’000

==> picture [256 x 299] intentionally omitted <==

----- Start of picture text -----

230
223
209
206
199
46.2% 46.8% 46.3%
45.1% 44.8%
1H15 2H15 1H16 2H16 1H17
Revenue/FTE CTI (RHS)
----- End of picture text -----

==> picture [349 x 307] intentionally omitted <==

----- Start of picture text -----

68% 68%
47%
36% 38%
Aus Div NZ Div Inst Div Wealth Asia Retail
Australia & Pacific
FTE 1H17
16,617
11,518
6,250
4,899 4,719
2,043
Aus Div NZ Div Inst Div Wealth Asia Retail TSO &
Australia & Pacific Group
Centre
----- End of picture text -----

==> picture [40 x 13] intentionally omitted <==

  1. Information is on an Adjusted pro-forma basis for 1H16, 2H16 and 1H17

12

PROFITABILITY

==> picture [613 x 349] intentionally omitted <==

----- Start of picture text -----

ANZ GROUP RoRWA [1] 1H17
$m 2.27% 2.31%
1.23%
3,676 3,637
3,540
3,224 3,264
Aus Div NZ Div Inst Div
RISK WEIGHTED ASSETS 1H17
$m
1.97% 1.83% 1.62% 1.65% 1.80%
160 159
57
Aus Div NZ Div Inst Div
PROFIT 1H17
$b
1,798
1,021
677
1H15 2H15 1H16 2H16 1H17
Aus Div NZ Div Inst Div
NPAT RoRWA(RHS)
----- End of picture text -----

==> picture [40 x 13] intentionally omitted <==

Information is on an Adjusted pro-forma basis for 1H16, 2H16 and 1H17 1. Income is on an Annualised Adjusted Pro-forma basis

13

2017 HALF YEAR RESULTS

REGULATORY CAPITAL

CAPITAL UPDATE

APRA COMMON EQUITY TIER 1 (CET1)

==> picture [296 x 126] intentionally omitted <==

----- Start of picture text -----

% 52 bps
9.61 0.89 0.28 0.02 10.13
-0.51 -0.16
Net Organic Capital
Generation
+119 bps
Sep-16 Cash RWA Capital Dividends Other Mar-17
Earnings [3 ] (ex FX) Deductions [4 ] (Net of
DRP)
----- End of picture text -----

Capital Position

  • APRA CET1 ratio of 10.1% on an APRA basis or 15.2% on an Internationally Comparable[1] basis – comfortably above Basel top quartile[2] CET1 of 13.8%.

  • APRA Leverage ratio of 5.3% or 6.0% on an Internationally Comparable basis.

Organic Capital Generation & Dividend

  • 1H17 organic capital generation of 119 bps is 58 bps higher than recent 1H averages[5] , driven mainly by the reduction in Institutional RWA.

BASEL III CET1

==> picture [300 x 236] intentionally omitted <==

----- Start of picture text -----

% 13.2 14.0 14.5 15.2
9.6 9.8 9.6 10.1
Sep-15 Mar-16 Sep-16 Mar-17
APRA Internationally Comparable
TOTAL RWA MOVEMENT
$b
CRWA -$10.2b
408.6 405.6
0.8 0.7 397.0
-3.0
-8.7 -0.1 -1.3
Total Lending
-$7.9b
Sep-16 Credit Sep-16 Institutional Other Other Op RWA IRRBB Mar-17
FX Lending Divisional CRWA & Mkrt.
impacts Lending Impacts RWA
----- End of picture text -----

  • Interim dividend of 80 cents consistent with revised 60%-65% payout target.

Capital Outlook

  • Announced asset sales (Asia Retail and Wealth business, SRCB and UDC Finance) expected to increase CET1 ratio by 65 to 70 bps, increasing the pro-forma CET1 ratio to ~ 10.8%.

  • ANZ intends to neutralise shares allocated under the 1H17 Dividend Reinvestment Plan (DRP) by acquiring an equivalent number of shares on market (as approved by APRA).

  • Capital management strategy and initiatives will be reviewed following further clarity in regards to APRA’s “unquestionably strong” requirements including further Basel reforms and any RWA modelling changes .

  • Internationally Comparable methodology aligns with APRA’s information paper entitled International Capital Comparison Study (13 July 2015). Basel III Internationally Comparable ratios do not include an estimate of the Basel I capital floor. 2. Based on Group 1 banks as identified by the BIS (internationally active banks with Tier 1 capital of more than €3 billion). The top quartile of this group was 13.8% as at June 2016. 3. Cash Earnings on pro forma basis adjusted for ‘Specified items’. 4. Represents the movement in retained earnings in deconsolidated entities, capitalised software, EL v EP shortfall and other intangibles. 5. 2012-2016 1H averages.

==> picture [40 x 13] intentionally omitted <==

15

REGULATORY CAPITAL GENERATION

COMMON EQUITY TIER 1
GENERATION (bps)
First half
average
1H12 – 1H16
2H16 1H17
Cash Profit1
97
84
89
RWA movement
(21)
22
28
Capital Deductions2
(15)
1
2
Net capital generation
61
107
119
Gross dividend
(70)
(60)
(57)
Dividend Reinvestment Plan
11
6
6
Core change in CET1 capital
ratio
2
53
68
Other non-core and non-recurring
items
7
(73)
(16)
Net change in CET1 capital ratio
9
(20)
52

Organic Capital Generation

  • Net capital generation for 1H17 is 119 bps, which is 58 bps higher than prior period averages. This reflects the benefit of strong balance sheet discipline and the Group’s strategic intent to run-off low return assets in Institutional, offsetting lower Cash NPAT.

Non-Core and non-recurring items

  • Non-core and non-recurring items in 1H17 predominantly driven by RWA measurement changes and the movement in Non-cash earnings.

==> picture [40 x 13] intentionally omitted <==

1.Cash profit for 1H16, 2H16 and 1H17 are on Adjusted Pro-forma basis adjusted for ‘Specified items’.

2.Represents movement in retained earnings in deconsolidated entities, capitalised software, EL v EP shortfall and other intangibles.

16

INTERNATIONALLY COMPARABLE[1] REGULATORY CAPITAL POSITION

APRA Common Equity Tier 1 (CET1) – 31 March 2017 10.1%
Corporate undrawn EAD
and unsecured LGD
adjustments
Australian ADI unsecured corporate lending LGDs and undrawn CCFs exceed those applied in
many jurisdictions
1.4%
Equity Investments & DTAAPRA requires 100% deduction from CET1 vs. Basel framework which allows concessional
threshold prior to deduction
1.1%
Mortgages
APRA requires use of 20% mortgage LGD floor vs. 10% under Basel framework. Additionally,
APRA also requires a higher correlation factor vs 15% under Basel framework to target an
average risk weighting of at least 25% for Australian residential mortgages
1.3%
Specialised Lending
APRA requires supervisory slotting approach which results in more conservative risk weights
than under Basel framework
0.6%
IRRBB RWA
APRA includes in Pillar 1 RWA. This is not required under the Basel framework
0.3%
Other
Includes impact of deductions from CET1 for capitalised expenses and deferred fee income
required by APRA, currency conversion threshold and other retail standardised exposures
0.4%
Basel III Internationally Comparable CET1 15.2%
Basel III Internationally Comparable Tier 1 Ratio 18.2%
Basel III Internationally Comparable Total Capital Ratio 21.3%

==> picture [40 x 13] intentionally omitted <==

  1. Internationally Comparable methodology aligns with APRA’s information paper entitled International Capital Comparison Study (13 July 2015). Basel III Internationally Comparable ratios do not include an estimate of the Basel I capital floor.

17

CET1 AND LEVERAGE IN A GLOBAL CONTEXT

CET1 RATIOS[1 ]

==> picture [293 x 360] intentionally omitted <==

----- Start of picture text -----

0% 5% 10% 15% 20% 25% 30%
Swedbank
Svenska Handelsbanken
SEB
Nordea
ABN Amro
Danske Bank
Morgan Stanley
ANZ Top
UBS
quartile
ING Group
13.8% [3 ]
Credit Agricole Group
Groupe BPCE
Intesa Sanpaolo
Standard Chartered
Raiffeisen Bank International (RBI)
HSBC
Rabobank
RBS
DBS
Erste Bank CET1
Goldman Sachs ANZ ranks in the top
Citibank quartile of the largest
Barclays internationally active
OCBC banks [3] and equally is
Commerzbank
ranked in the top
JP Morgan
UOB quartile of
Societe Generale internationally active
BNP Paribas G-SIBs and D-SIBs
Deutsche Bank
Credit Suisse
State Street
Scotia
UniCredit
BMO
RBC
BBVA
TD
Bank of America
Wells Fargo
Santander
----- End of picture text -----

LEVERAGE RATIOS[1,2 ]

0% 1% 2% 3% 4% 5% 6% 7% 8% DBS UOB OCBC Intesa Sanpaolo Raiffeisen Bank International (RBI) Erste Bank Swedbank BBVA ANZ Standard Chartered RBS HSBC Credit Agricole Group SEB Nordea Rabobank Barclays Santander Groupe BPCE Leverage ING Group ANZ compares equally Svenska Handelsbanken UniCredit well on leverage, Commerzbank however international Danske Bank comparisons are more Credit Suisse difficult to make given UBS the favourable treatment BNP Paribas of derivatives under US Scotia GAAP RBC Societe Generale BMO TD ABN Amro Deutsche Bank

Top Quartile Banks (CET1)

  1. CET1 and leverage ratios are based on ANZ estimated adjustment for accrued expected future dividends where applicable. ANZ ratios are on an Internationally Comparable basis. All data sourced from company reports and ANZ estimates based on last reported half/full year results assuming Basel III capital reforms fully implemented. 2. Includes adjustments for transitional AT1 where applicable. Exclude US banks as leverage ratio exposures are based on US GAAP accounting and therefore incomparable with other jurisdictions which are based on IFRS. 3. Based on Group 1 banks as identified by the BIS (internationally active banks with Tier 1 capital of more than €3 billion). The top quartile of this group was 13.8% as at June 2016.

==> picture [40 x 13] intentionally omitted <==

18

BALANCE SHEET STRUCTURE

==> picture [645 x 400] intentionally omitted <==

----- Start of picture text -----

FUNDED BALANCE SHEET BALANCE SHEET COMPOSITION CHANGE
Mar 2017 Sep 16 to Mar 17
$784b $784b LONG TERM SHORT TERM
Other Short
Term 6% +$14.7b improvement to Long Term +$14.7b reduction in Short
funding position Term funding
Short Term
Liquids
21% Funding 7%
Term Funding
<12M 3% 15.5
Other Customer
Other Short Term Deposits 11%
Assets & Trade 8%
-9.9
14.6 -2.8
-1.2
-1.6
Stable Customer
Deposits [1]
53% 1.8
Lending 5.8
69% -15.5
-6.7
Term Funding Stable Term Debt Term Debt FX on Capital Term ST Liquid Trade Other
Fixed >12M 12% Customer Deposits [1 ] Issuance <12 mths Term Debt Hybrids inc. Lending & Fixed Wholesale Funding Assets & Other Assets Funding
Assets & SHE & Hybrids Assets [2 ]
Other 2%
8%
Assets Funding
Sources of funds Uses of funds
----- End of picture text -----

==> picture [40 x 13] intentionally omitted <==

  1. Stable customer deposits represent operational type deposits or those sourced from retail / business / corporate customers and the stable component of Other funding liabilities. 2. Excludes trade lending, repo, interbank and bills of acceptances

19

NET STABLE FUNDING RATIO

Pro-forma NSFR ~111%

==> picture [642 x 369] intentionally omitted <==

----- Start of picture text -----

NSFR COMPOSITION NSFR MOVEMENT
Mar 2017 Sep 16 v Mar 17
$478b
Wholesale $423b
Funding
Liquids 1.8% 113%
& Other [1 ]
and
Other Assets [2 ]
Non 2.2% 0.1% 0.3% 1.1% 111%
Financial ~ -2%
Corporates
-1.1%
108%
Other
Loans [3 ]
Retail/SME
Residential
Mortgages [4 ]
<35%
Capital
Available Required Sep-16 Retail / Corporate / Wholesale Retail / Corp/FI Other [6 ] Mar-17 Asia Mar-17
Stable Funding Stable Funding SME FI Funding SME Loans Loans Retail & Proforma
Deposits Deposits [5 ] Wealth
----- End of picture text -----

All figures shown on a Level 2 basis and based on current estimates. 1. ‘Other’ includes Sovereign, PSE and FI Deposits. 2. ‘Other Assets’ include Off Balance Sheet, Derivatives, Fixed Assets and Other Assets. 3. All lending other than Residential Mortgages <35% Risk Weight. 4. Includes NSFR impact of self-securitised assets backing the Committed Liquidity Facility (CLF). 5. Includes corporate, FI, PSE and central bank deposits. 6. Net of other ASF and other RSF.

==> picture [40 x 13] intentionally omitted <==

20

LIQUIDITY COVERAGE RATIO

==> picture [642 x 405] intentionally omitted <==

----- Start of picture text -----

1H17 Average LCR 135%
LCR Composition Movement in Average LCR Surplus (A$b)
1H17 2H16 to 1H17
2H16 1H17
LCR LCR
$181b
125% 135%
Internal RMBS
$34b
1 47
$134b 2
Other ALA [1] 2
$16b Wholesale 3
HQLA 2 Funding 7
$14b
$4b
35
-3
Customer
HQLA 1
Deposits
$127b
& Other [2 ]
$120b
2H16 CLF [3 ] Liquid Retail / Corp / Wholesale Other 1H17
Assets SME FI / Funding
Liquid Assets Net Cash Sov
LCR LCR
Outflows
Surplus Surplus
----- End of picture text -----

All figures shown on a Level 2 basis. 1. Comprised of assets qualifying as collateral for the Committed Liquidity Facility (CLF), excluding internal RMBS and any assets contained in the RBNZ’s Liquidity Policy – Annex: Liquidity Assets – Prudential Supervision Department Document BS13A12. 2. ‘Other’ includes off-balance sheet and cash inflows . 3. RBA CLF reduced by $6.5b, from 1 January 2017 (to $43.8b).

21

TERM WHOLESALE FUNDING PORTFOLIO[2 ]

==> picture [65 x 11] intentionally omitted <==

----- Start of picture text -----

Maturities [[3 ]]
----- End of picture text -----

Issuance[[1 ]]

==> picture [637 x 172] intentionally omitted <==

----- Start of picture text -----

Issuance [[1 ]] Maturities [[3 ]]
$b
32
26
24 24 23
19 15 18 18 16 16
12
10
FY12 FY13 FY14 FY15 FY16 1H17 2H17 FY18 FY19 FY20 FY21 FY22 FY23+
Senior Unsecured Covered Bonds Tier 2 RMBS
----- End of picture text -----

WEIGHTED AVERAGE TENOR

PORTFOLIO BY TYPE

PORTFOLIO BY CURRENCY

==> picture [234 x 147] intentionally omitted <==

----- Start of picture text -----

years 5.5
4.9 5.1
3.9 3.9
3.5 3.2 3.3
2.8
FY15 FY16 1H17 FY15 FY16 1H17 FY15 FY16 1H17
Portfolio ex Total
Issuance
<12 months Portfolio
----- End of picture text -----

==> picture [116 x 129] intentionally omitted <==

----- Start of picture text -----

11%
1%
16%
72%
Senior Unsecured Tier 2
Covered Bonds RMBS
----- End of picture text -----

==> picture [149 x 157] intentionally omitted <==

----- Start of picture text -----

5%
1%
21% 36%
37%
Domestic (AUD, NZD) Other
North America (USD, CAD)
UK & Europe (£, €, CHF)
Asia (JPY, HKD, SGD, CNY)
----- End of picture text -----

All figures based on historical FX. 1. Includes transactions with a call or maturity date greater than 12 months as at the respective reporting date. 2. Excludes AT1. 3. Tier 2 profile is based on the next optional call date

==> picture [40 x 13] intentionally omitted <==

22

2017 HALF YEAR RESULTS

RISK MANAGEMENT

TOTAL & COLLECTIVE PROVISION (CP) CHARGE

TOTAL PROVISION CHARGE

==> picture [301 x 146] intentionally omitted <==

----- Start of picture text -----

$m
1,500
1,038 0.6
918
1,000 720
528 461 510 695 0.4
500
0.2
0 0.0
-500 -0.2
1H14 2H14 1H15 2H15 1H16 2H16 1H17
CIC as % Avg.GLA (RHS) CP Charge IP Charge
----- End of picture text -----

TOTAL PROVISION CHARGE COMPOSITION

$m

1H14 2H14 1H15 2H15 1H16 2H16 1H17
CIC
528
461 510 695 918 1,038 720
CP Composition
Lending Growth
85
61
54
50
56
-59
-30
Risk/Portfolio
Mix
-200
-52
8
62
-30
50
-78
Eco Cycle
41
-90
-7
-72
0
0
41

CP BALANCE BY DIVISION

==> picture [297 x 146] intentionally omitted <==

----- Start of picture text -----

$m
3,000 2,876 2,785
Mar17 vs Sep16 $m
2,000
Divisional mvt (67)
FX impact (24)
1,000
0
Sep 16 Mar 17
AUS Insto. NZ Asia Retail & Pacific TSO Group Centre
----- End of picture text -----

CRWA & CP AS A % OF CRWA

$b

==> picture [282 x 104] intentionally omitted <==

----- Start of picture text -----

340 350 334 352 342
0.82%
0.86% 0.85% 0.86% 0.81%
Mar’15 Sep’15 Mar’16 Sep’16 Mar’17
Credit Risk Weighted Assets CP Bal. as % of CRWA
----- End of picture text -----

IP: Individual Provision charge CP: Collective Provision charge CIC: Total Credit Impairment charge

==> picture [40 x 13] intentionally omitted <==

24

RISK MANAGEMENT

INDIVIDUAL PROVISION (IP) CHARGE

ANZ HISTORICAL OBSERVED LOSS RATES

==> picture [297 x 132] intentionally omitted <==

----- Start of picture text -----

bps
300
200
100
0
Sep Sep Sep Sep Sep Sep Sep Sep Sep Mar
90 93 96 99 02 05 08 11 14 17
IP Loss Rate Median IP Loss Rate
----- End of picture text -----

IP CHARGE BY SEGMENT

==> picture [284 x 138] intentionally omitted <==

----- Start of picture text -----

$m
1,200
1,047
1,000 892
787
800
655
602
542
600 455
400
200
0
1H14 2H14 1H15 2H15 1H16 2H16 1H17
Consumer Commercial Institutional
----- End of picture text -----

IP CHARGE COMPOSITION

==> picture [293 x 326] intentionally omitted <==

----- Start of picture text -----

$m
1,500 1,047
892 787
602 655
1,000 542 455
500
0
-500
1H14 2H14 1H15 2H15 1H16 2H16 1H17
New Increased Writebacks & Recoveries
IP CHARGE BY REGION
$m
1,200
1,047
1,000 892
787
800
655
602
542
600 455
400
200
0
1H14 2H14 1H15 2H15 1H16 2H16 1H17
Australia New Zealand APEA
----- End of picture text -----

==> picture [40 x 13] intentionally omitted <==

25

RISK MANAGEMENT

IMPAIRED ASSETS

CONTROL LIST

Index Sep 09 =100

==> picture [302 x 120] intentionally omitted <==

----- Start of picture text -----

150
100
50
0
Sep Sep Sep Sep Sep Sep Sep Sep Mar
09 10 11 12 13 14 15 16 17
Control List by limits Control List by no. of groups
----- End of picture text -----

NEW IMPAIRED ASSETS BY DIVISION

==> picture [284 x 139] intentionally omitted <==

----- Start of picture text -----

$m
2,000 1,783 1,784 1,844 1,787
1,541
1,500 1,327
1,197
1,000
500
0
1H14 2H14 1H15 2H15 1H16 2H16 1H17
Australia New Zealand Institutional Other [1 ]
----- End of picture text -----

GROSS IMPAIRED ASSETS BY DIVISION

==> picture [287 x 149] intentionally omitted <==

----- Start of picture text -----

$m
4,000 3,620
3,173
3,000 2,889 2,708 2,719 2,883 2,940
2,000
1,000
0
Mar’14 Sep’14 Mar’15 Sep’15 Mar’16 Sep’16 Mar’17
Australia New Zealand Institutional Other [1 ]
----- End of picture text -----

GROSS IMPAIRED ASSETS[1] BY EXPOSURE SIZE

==> picture [293 x 138] intentionally omitted <==

----- Start of picture text -----

$m
4,000 3,620
3,173
3,000 2,889 2,708 2,719 2,883 2,940
2,000
1,000
0
Mar’14 Sep’14 Mar’15 Sep’15 Mar’16 Sep’16 Mar’17
< 10m 10m to 100m > 100m
----- End of picture text -----

==> picture [40 x 13] intentionally omitted <==

  1. Other includes Retail Asia & Pacific and Australia Wealth

26

RISK MANAGEMENT

RISK WEIGHTED ASSETS

TOTAL RISK WEIGHTED ASSETS

==> picture [290 x 303] intentionally omitted <==

----- Start of picture text -----

$b
409
402
397
387 388
39
38
361 362 33 38 39
14 18
32 32 14 16 17
24 21
340 350 334 352 342
305 309
----- End of picture text -----

Mar’14 Sep’14 Mar’15 Sep’15 Mar’16 Sep’16 Mar’17 CRWA Mkt. & IRRBB RWA Op-RWA

TOTAL RWA MOVEMENT

$b

==> picture [292 x 128] intentionally omitted <==

----- Start of picture text -----

408.6
0.1 397.0
-10.2 -0.1 -1.4
Sep-16 Credit Op RWA IRRBB Mkt. RWA Mar-17
RWA RWA
----- End of picture text -----

CRWA MOVEMENT

==> picture [292 x 152] intentionally omitted <==

----- Start of picture text -----

$b
352.0
2.9
341.8
-3.0
-7.9 -2.2
Sep-16 FX Impact Lending Data/Meth. Risk Mar-17
Mvmt. Review
----- End of picture text -----

==> picture [40 x 13] intentionally omitted <==

27

RISK MANAGEMENT

RISK WEIGHTED ASSETS

GROUP EAD[1 ] & CRWAs

GROUP EAD[1] MOVEMENT

MAR 17 V SEP 16

==> picture [290 x 318] intentionally omitted <==

----- Start of picture text -----

$b
919 906 910 914
891
813
779
39.2% 38.0% 38.1% 38.1% 36.9% 38.7% 37.4%
Mar’14 Sep’14 Mar’15 Sep’15 Mar’16 Sep’16 Mar’17
CRWA/EAD % EAD
----- End of picture text -----

==> picture [15 x 10] intentionally omitted <==

----- Start of picture text -----

$b
----- End of picture text -----

==> picture [293 x 123] intentionally omitted <==

----- Start of picture text -----

910.4 12.7 1.0 914.2
-9.9
Sep-16 FX Impact Lending Data/Meth. Mar-17
Mvmt. Review
----- End of picture text -----

GROUP EAD[1] & CRWA GROWTH[2] MOVEMENT MAR 17 V SEP 16

==> picture [293 x 147] intentionally omitted <==

----- Start of picture text -----

$b
9.7
2.5 1.6 2.0
0.1 0.5
-0.6 -0.7 -1.6
-8.7
AUS HL AUS Non HL NZ Other Institutional
EAD Gth. CRWA Gth.
----- End of picture text -----

  1. Post CRM EAD, net of credit risk mitigation such as guarantees, credit derivatives, netting and financial collateral. Includes amounts for ‘Securitisation’ and ‘Other Assets’ Basel asset classes

==> picture [40 x 13] intentionally omitted <==

28

  1. Refers to lending movement, excluding FX Impact, Data/Meth Review and Risk

RISK MANAGEMENT

PORTFOLIO COMPOSITION

XPOSURE AT DEFAULT (EAD) AS A %
F GROUP TOTAL
6.1%
3.8%
5.0%
1.7%
2.1%
2.3%
3.0%
5.8%
1.4%
1.3%
1.9%
17.7%
6.7%
41.2%
TOTAL GROUP EAD (Mar 17)
**= $899b1 **
Category % of Group EAD % of Group EAD % of Portfolio in
Non Performing
% of Portfolio in
Non Performing
Portfolio Balance
in Non Performing
Sep 16 Mar 17 Sep 16 Mar 17 Mar 17
Consumer Lending 40.6% 41.2% 0.1% 0.1% $447m
Finance, Investment & Insurance 17.4% 17.7% 0.1% 0.0% $25m
Property Services 6.8% 6.7% 0.4% 0.3% $166m
Manufacturing 5.2% 5.0% 1.6% 1.2% $550m
Agriculture, Forestry, Fishing 3.9% 3.8% 1.5% 1.4% $485m
Government & Official Institutions 6.2% 6.1% 0.0% 0.0% $0m
Wholesale trade 3.1% 3.0% 0.5% 0.5% $142m
Retail Trade 2.4% 2.3% 1.2% 0.7% $154m
Transport & Storage 2.2% 2.1% 0.4% 0.8% $146m
Business Services 1.7% 1.7% 0.9% 1.0% $146m
Resources (Mining) 1.8% 1.9% 2.9% 2.1% $357m
Electricity, Gas & Water Supply 1.3% 1.3% 0.0% 0.1% $16m
Construction 1.4% 1.4% 2.0% 1.9% $234m
Other 6.0% 5.8% 0.4% 0.6% $291m
Total 100.0% 100.0%
Total Group EAD1 $b $895b $899b

EXPOSURE AT DEFAULT (EAD) AS A % OF GROUP TOTAL

==> picture [40 x 13] intentionally omitted <==

  1. EAD excludes amounts for ‘Securitisation’ and ‘Other Assets’ Basel classes and manual adjustments. Data provided is as at Mar 17 on a Post CRM basis, net of credit risk mitigation such as guarantees, credit derivatives, netting and financial collateral. Note that APS330 disclosure is reported on a Post CRM basis from 30 June 2016

29

RISK MANAGEMENT

GROUP RESOURCES PORTFOLIO

RESOURCES EXPOSURE BY SECTOR

Total EAD (Mar 17): $17b

As a % of Group EAD (Mar 17): 1.9%

==> picture [638 x 119] intentionally omitted <==

----- Start of picture text -----

9.4
8.3
6.8 7.2
4.5 4.6
4.0 3.7
2.8 2.6 2.7 3.0 2.4
1.8 1.4 1.0 1.1 1.1 0.9 1.4
Coal Mining Metal Ore Mining Oil & Gas Extraction Other Mining Services To Mining
Mar’14 Mar’15 Mar’16 Mar’17
----- End of picture text -----

RESOURCES EXPOSURE CREDIT QUALITY (EAD)

RESOURCES PORTFOLIO MANAGEMENT

$b

==> picture [290 x 134] intentionally omitted <==

----- Start of picture text -----

AUS NZ ASIA OTHER
7.4 0.6 3.0 5.8
17% 12%
43% 37%
83% 88%
57% 63%
AUS NZ ASIA EA & Other
Investment Grade Sub-Investment Grade
----- End of picture text -----

  • Portfolio is skewed towards well capitalised and lower cost resource producers. 25% of the book is less than one year duration

  • Investment grade exposures represent 70% of portfolio vs. 65% at Sep 16 and Trade business unit accounts for 12% of the total Resources EAD

  • Mining services customers are subject to heightened oversight given the cautious outlook for the services sector

==> picture [40 x 13] intentionally omitted <==

30

RISK MANAGEMENT

COMMERCIAL PROPERTY PORTFOLIO

COMMERCIAL PROPERTY OUTSTANDINGS BY REGION[1 ]

==> picture [295 x 279] intentionally omitted <==

----- Start of picture text -----

$b
37.4 37.5 38.4 37.9 37.7 8.0
3.9 3.6 2.7
33.9 4.5 4.7
4.1 7.5
8.8 9.5
9.5
8.3 8.4
6.9
7.0
6.5
24.6 24.4 25.7 24.8 25.5 6.0
22.9
5.5
5.0
Sep 14 Mar 15 Sep 15 Mar 16 Sep 16 Mar 17
----- End of picture text -----

% of Group GLA (RHS) New Zealand Australia APEA

COMMERCIAL PROPERTY OUTSTANDINGS BY SECTOR[1 ]

==> picture [287 x 118] intentionally omitted <==

----- Start of picture text -----

%
100
80
60
40
20
Mar’16 Sep’16 Mar’17
----- End of picture text -----

Offices Retail Industrial Residential Tourism Other

PROPERTY PORTFOLIO MANAGEMENT

  • Australian volumes grew 2.8% across 1H17, primarily driven by draw downs for residential development projects and loans to REITs to restock land inventories.

  • Overall New Zealand volumes were flat due to exchange rate movements offsetting underlying portfolio growth. Excluding FX movements a 3.5% half on half increase in draw downs for residential development projects was the main source of growth.

  • APEA volumes in 1H17 was primarily driven by run-off of lower return lending.

==> picture [40 x 13] intentionally omitted <==

  1. As per ARF230 disclosure 2. APEA = Asia Pacific, Europe & America

31

RISK MANAGEMENT

GROUP AGRICULTURE PORTFOLIO

AGRICULTURE EXPOSURE BY SECTOR (% EAD)

==> picture [315 x 171] intentionally omitted <==

----- Start of picture text -----

Total EAD (Mar 17) As a % of Group EAD
A$33.9b 3.8%
Dairy
9.7% Beef
Sheep &
11.8% Other
38.6% Livestock
Grain/Wheat
16.5% Horticulture/
Fruit/
Other Crops
9.1% 14.2% Forestry & Fishing/Agriculture Services
----- End of picture text -----

NEW ZEALAND DAIRY CREDIT QUALITY

==> picture [292 x 97] intentionally omitted <==

----- Start of picture text -----

PD increase reflects impact of
NZ$b
lower milk prices
14.0
12.7 12.0 11.6 11.9 12.4 12.4 12.4
1.8% 1.6% 1.2% 0.9% 0.8% 1.1% 2.2% 1.9%
----- End of picture text -----

Sep 10 Sep 11 Sep 12 Sep 13 Sep 14 Sep 15 Sep 16 Mar 17 Wt. Avg. PD (RHS)[1 ] NZ Dairy EAD

GROUP AGRICULTURE EAD SPLITS[2 ]

==> picture [172 x 110] intentionally omitted <==

----- Start of picture text -----

0.3%
41.6%
58.1%
Australia New Zealand Intl. Markets
----- End of picture text -----

==> picture [96 x 110] intentionally omitted <==

----- Start of picture text -----

2.4%
97.6%
Productive Impaired
----- End of picture text -----

==> picture [169 x 116] intentionally omitted <==

----- Start of picture text -----

5.6%
4.4%
19.2%
70.8%
<60% Secured 80 - <100% Secured
60 - <80% Secured Fully Secured
----- End of picture text -----

  1. Wholesale PD model changes account for 55 bps in FY16 2. Security indicator is based on ANZ extended security valuations

==> picture [40 x 13] intentionally omitted <==

32

RISK MANAGEMENT

NEW ZEALAND

NEW ZEALAND GEOGRAPHY GROSS IMPAIRED ASSETS

NEW ZEALAND GEOGRAPHY TOTAL PROVISION CHARGE[2 ]

NZ$m

==> picture [290 x 116] intentionally omitted <==

----- Start of picture text -----

1,818
2.5
1,451
2.0
955 1.5
708
419 491 513 1.0
0.5
0.0
Sep 11 Sep 12 Sep 13 Sep 14 Sep 15 Sep 16 Mar 17
GIA as % GLA (RHS) Gross impaired Assets
----- End of picture text -----

NZ$m

==> picture [288 x 122] intentionally omitted <==

----- Start of picture text -----

97
100 44 22 30 31 46 50 40
50
0
-50
-39
-100
1H13 2H13 1H14 2H14 1H15 2H15 1H16 2H16 1H17
IP Charge CP Charge
----- End of picture text -----

NEW ZEALAND DIVISION 90+DAYS DELINQUENCIES

==> picture [297 x 122] intentionally omitted <==

----- Start of picture text -----

1.5
Home Loans Commercial Agri
1.0
0.5
0.0
Mar- Mar- Mar- Mar- Mar- Mar- Mar- Mar- Mar- Mar-
08 09 10 11 12 13 14 15 16 17
----- End of picture text -----

MORTGAGE DYNAMIC LOAN TO VALUE RATIO[1 ]

==> picture [271 x 141] intentionally omitted <==

----- Start of picture text -----

% of Portfolio
4.0%
2.5%
12.8%
18.9%
61.8%
0-60% 61-70% 71-80% 81-90% 90%+
----- End of picture text -----

  1. Average dynamic LVR as at Feb 2017 (not weighed by balance)

  2. Credit valuation adjustments (CVA) for customers with CCR10 are reported differently for cash profit and headline views of earnings. In the headline (statutory) view of provision reported above, changes in CVA are reported in Other Operating Income, but in the cash profit view of earnings the change in CVA is reclassified to IP

==> picture [40 x 13] intentionally omitted <==

33

RISK MANAGEMENT

ANZ INSTITUTIONAL PORTFOLIO (COUNTRY OF INCORPORATION[1] )

INSTITUTIONAL PORTFOLIO SIZE & TENOR (EAD[2] )

$b

ANZ INSTITUTIONAL INDUSTRY COMPOSITION EAD (Mar 17): A$356b[2 ]

==> picture [470 x 311] intentionally omitted <==

----- Start of picture text -----

400
350 26%
33%
300
3% 3%
51% 3%
250
3%
6% 15%
8%
200
40%
150
EAD (Mar 17): A$356b [[2 ]]
100
49%
24% 14%
60% 23%
50 1%
76% 13%
14%
87%
0
Total APEA Asia China
Institutional 10% 23%
Tenor <1 Yr Tenor 1Yr+
15%
----- End of picture text -----

Finance (Banks and Central Banks) Government Admin. Property Services³ Services to Fin. & Ins. Machinery & Equip Mnfg Basic Material Wholesaling Electricity & Gas Supply Oil & Gas Extraction Other ⁴

ANZ INSTITUTIONAL PRODUCT COMPOSITION EAD (Mar 17): A$356b[[2 ]]

Loans & Advances Traded Securities (e.g. Bonds) Contingent Liabilities & Commitments Trade & Supply Chain Derivatives & Money Market Loans Gold Bullion Other

  1. Country is defined by the counterparty’s Country of Incorporation. 2. Data provided is as at Mar17 on a Post CRM basis, net of credit risk mitigation such as guarantees, credit derivatives, netting and financial collateral. Position excludes Basel Asset Class ‘Securitisation’, ‘Other Assets’, ‘Retail’ and manual adjustments. 3. ~88% of the ANZ Institutional “Property Services” portfolio is to entities incorporated in either Australia or New Zealand. 4. Other is comprised of 48 different industries with none comprising more than 2.4% of the Institutional portfolio.

==> picture [40 x 13] intentionally omitted <==

34

RISK MANAGEMENT

ANZ ASIAN INSTITUTIONAL PORTFOLIO (COUNTRY OF INCORPORATION[1] )

COUNTRY OF INCORPORATION[1 ]

EAD (Mar 17): A$87b[2 ]

ANZ ASIA INDUSTRY COMPOSITION EAD (Mar 17): A$87b[2 ]

==> picture [216 x 216] intentionally omitted <==

----- Start of picture text -----

6%
3%
4%
24%
6%
8%
11%
23%
15%
----- End of picture text -----

China Singapore Taiwan Indonesia Other Japan HK Sth Korea India

==> picture [308 x 126] intentionally omitted <==

----- Start of picture text -----

Finance
19%
Property Services
Basic Material Wholesaling
3%
3% Machinery & Equip Mnfg
5% 55% Petroleum,Coal,Chem & Assoc Prod Mnfg
Communication Services
5%
5% Pers & Household Good Wholesaling
5% Other³
----- End of picture text -----

ANZ ASIA PRODUCT COMPOSITION

EAD (Mar 17): A$87b[2 ]

==> picture [292 x 127] intentionally omitted <==

----- Start of picture text -----

Loans & Advances
21%
24%
Traded Securities (e.g. Bonds)
Contingent Liabilities & Commitments
3%
Trade & Supply Chain
10% Derivatives & Money Market Loans
Gold Bullion
21%
6% Other
15%
----- End of picture text -----

  1. Country is defined by the counterparty’s Country of Incorporation. 2. Data provided is as at Mar17 on a Post CRM basis, net of credit risk mitigation such as guarantees, credit derivatives, netting and financial collateral. Position excludes Basel Asset Class ‘Securitisation’, ‘Other Assets’, ‘Retail’ and manual adjustments. 3. “Other” within industry is comprised of 46 different industries with none comprising more than 2.7% of the Asian Institutional portfolio; Other product category is predominantly exposure due from other financial institutions.

==> picture [40 x 13] intentionally omitted <==

35

RISK MANAGEMENT

ANZ CHINA PORTFOLIO (COUNTRY OF INCORPORATION[1] )

COUNTRY OF INCORPORATION[1 ]

EAD (Mar 17): A$21b[2 ]

ANZ CHINA INDUSTRY COMPOSITION EAD (Mar 17): A$21b[2 ]

China EAD

  • Total China EAD of A$21b, with 39% or A$8.2b booked onshore in China

Tenor

  • ~87% of EAD has a tenor less than 1 year

Risk rating

  • China exposure has a stronger average credit rating

compared to Asia, Australia and NZ

Industry

  • 63% of China exposures to Financial institutions, with ~54% of this to China’s central bank and its Top 5 largest banks

Products

  • Largest growth in ‘Derivatives & Money Market Loans’ (+A$1.9b) mostly from increase in Money Market Loans whilst reduction in ‘Other’ (A$1.7b) due to decline in Nostro accounts

  • Within Loans and Advances ~77% have a tenor of less than 1 year, up from 74% as at Sep 16

==> picture [286 x 127] intentionally omitted <==

----- Start of picture text -----

8%
3%
Finance (Banks and Central Banks)
10%
Manufacturing
Wholesale Trade
Transport & Storage
16%
Other
63%
----- End of picture text -----

ANZ CHINA PRODUCT COMPOSITION

EAD (Mar 17): A$21b[2 ]

==> picture [127 x 126] intentionally omitted <==

----- Start of picture text -----

6%
19%
10%
3%
4%
36%
22%
----- End of picture text -----

==> picture [137 x 89] intentionally omitted <==

----- Start of picture text -----

Loans & Advances
Traded Securities (e.g. Bonds)
Contingent Liabilities & Commitments
Trade & Supply Chain
Derivatives & Money Market Loans
Gold Bullion
Other
----- End of picture text -----

  1. Country is defined by the counterparty’s Country of Incorporation

  2. Data provided is as at Mar17 on a Post CRM basis, net of credit risk mitigation such as guarantees, credit derivatives, netting and financial collateral. Position excludes Basel Asset Class ‘Securitisation’, ‘Other Assets’, ‘Retail’ and manual adjustments.

==> picture [40 x 13] intentionally omitted <==

36

2017 HALF YEAR RESULTS

AUSTRALIA HOME LOANS

PORTFOLIO OVERVIEW

**Portfolio1 ** **Portfolio1 ** Flow Portfolio Portfolio
1H16 1H17 1H17 1H16 1H17
Number of Home Loan accounts
Total FUM1
Average Loan Size
% Owner Occupied
% Investor
% Equity Line of Credit
% Paying Variable Rate Loan3
% Paying Fixed Rate Loan3
% Paying Interest Only3
% Paying Principal & Interest3
% Broker originated
976k
992k
89k2
$243b
$256b
$34b
$249k
$258k
$382k
60%
62%
67%
36%
34%
31%
4%
4%
2%
87%
85%
84%
13%
15%
16%
38%
37%
43%
62%
63%
57%
48%
50%
55%
Average LVR at Origination4,5,6
Average Dynamic LVR5,6,7
Market Share8
% Ahead of Repayments9
Offset Balances10
% First Home Buyer
% Low Doc11
Home Loan IP Loss Rate
Group IP Loss Rate
% of Australia Geography
Lending12
% of Group Lending12,13
71%
70%
51%
51%
15.6%
15.6%
40%
39%
$24b
$26b
7%
6%
7%
5%
0.01%
0.03%
0.32%
0.27%
63%
63%
43%
44%
  1. Home Loans (exclusive of Non Performing Loans, exclusive of offset balances) 2. New accounts includes increases to existing accounts and split loans (fixed and variable components of the same loan) 3. Excludes Equity Manager 4. Originated 1H16 for 1H16, originated 1H17 for 1H17 5. Unweighted 6. Including capitalised premiums 7. Valuations updated Mar’17 where available 8. Source for Australia: APRA 9. % of Owner Occupied and Investment Loans that are one month or more ahead of repayments. Excludes Equity Loans 10. Balances of Offset accounts connected to existing Instalment Loans 11. Low Doc is comprised of less than or equal to 60% LVR mortgages primarily for self-employed without scheduled PAYG income. However, it also has ~A$500m of less than or equal to 80% LVR mortgages, primarily booked pre-2008 12. Based on Gross Loans and Advances 13. Based on Group Cash Profit basis.

==> picture [40 x 13] intentionally omitted <==

38

AUSTRALIA HOME LOANS

PORTFOLIO TRENDS

HOME LOAN PORTFOLIO: LOAN TO VALUE RATIO[1,2,3 ]

HOME LOAN BALANCE & LENDING FLOWS[1 ]

==> picture [275 x 141] intentionally omitted <==

----- Start of picture text -----

$b
+5%
15
1
243 52 -55 256
1H16 New sales Net OFI Refi Redraw & Repay 1H17
exc Refi-in Interest / Other
----- End of picture text -----

% of portfolio

==> picture [646 x 318] intentionally omitted <==

----- Start of picture text -----

50
15
1 40
243 52 -55 256
30
20
10
0
1H16 New sales Net OFI Refi Redraw & Repay 1H17 0-60% 61-75% 76-80% 81-90% 91-95% 95%+
exc Refi-in Interest / Other
Sep-12 Sep-13 Sep-14 Sep-15 Sep-16
Mar-13 Mar-14 Mar-15 Mar-16 Mar-17
PORTFOLIO [1] & FLOW COMPOSITION
By purpose: By channel: By location:
Portfolio Flow Portfolio Flow Portfolio 6% Flow
7% 6% 14% 5%
5% 4% 4% 2%
8%
38% 36% 34% 31% 47% 48% 50% 55% 16%17% 15%16% 16% 12%
36%
27% 30% 31%
57% 60% 62% 67% 53% 52% 50% 45% 33% 33% 33% 39%
1H15 1H16 1H17 1H17 1H15 1H16 1H17 1H17 1H15 1H16 1H17 1H17
Equity Investor Owner Occ Broker Proprietary SA WA QLD/NT NSW/ACT VIC/TAS
----- End of picture text -----

==> picture [40 x 13] intentionally omitted <==

  1. Exclusive of Non Performing Loans. 2. Including capitalised premiums 3. Dynamic LVR reported. Valuations updated Mar-17 where available

39

AUSTRALIA DIVISION

PORTFOLIO PERFORMANCE

PRODUCT 90+ DAY DELINQUENCIES[1 ]

==> picture [13 x 8] intentionally omitted <==

----- Start of picture text -----

%
----- End of picture text -----

==> picture [293 x 143] intentionally omitted <==

----- Start of picture text -----

2.0
1.5
1.0
0.5
0.0
Mar- Mar- Mar- Mar- Mar- Mar-
12 13 14 15 16 17
Home Loans Consumer Cards
Corporate & Commercial Banking³ Personal Loans
----- End of picture text -----

HOME LOANS REPAYMENT PROFILE[4 ]

==> picture [299 x 125] intentionally omitted <==

----- Start of picture text -----

58%
54%
33% 30%
3% 3% 6% 6% 4% 3%
Overdue On Time 1 Month 2 Months >3 Months
ahead ahead ahead
Mar-15 Sep-15 Mar-16 Sep-16 Mar-17
----- End of picture text -----

HOME LOAN DELINQUENCIES[1 ]

==> picture [284 x 144] intentionally omitted <==

----- Start of picture text -----

%
2.0
1.5
1.0
0.5
0.0
Mar- Mar- Mar- Mar- Mar- Mar-
12 13 14 15 16 17
30+ DPD 90+ Owner Occupied 90+ Investor
----- End of picture text -----

HOME LOANS 90+ DPD BY STATE[1,2 ]

==> picture [292 x 153] intentionally omitted <==

----- Start of picture text -----

%
1.5
1.2
0.9
0.6
0.3
0.0
VIC NSW QLD WA Portfolio
& ACT
Mar 12 Mar 13 Mar 14 Mar 15 Mar 16 Mar 17
Sep 12 Sep 13 Sep 14 Sep 15 Sep 16
----- End of picture text -----

==> picture [40 x 13] intentionally omitted <==

  1. Exclusive of Non Performing Loans 2. VIC, NSW & ACT, QLD and WA represent 91% of total portfolio, with remaining 9% distributed between TAS, NT and SA 3. Comprises Small Business, Commercial Cards and Asset Finance 4. Repayment profile on % of Owner Occupied and Investment loans. Excludes Equity Manager, non performing loans and offset balances

40

AUSTRALIA HOME LOANS

UNDERWRITING PRACTICES AND MATERIAL POLICY CHANGES[1 ]

Multiple checks during origination process

==> picture [282 x 247] intentionally omitted <==

----- Start of picture text -----

Pre - application [2] Income & Expenses
Application Know Your Customer
Income Verification
Income Shading
Serviceability Expense Models
Interest Rate Buffer
Repayment Sensitisation
LVR Policy
Collateral / LMI policy
Valuations
Valuations Policy
Credit Credit History
Assessment
Bureau Checks
Documentation
Fulfilment
Security
Quality assurance, info verification & policy reviews
----- End of picture text -----

Serviceability

  • Interest rate floor applied to new and existing mortgage lending introduced at 7.25%

  • Introduction of an income adjusted living expense floor (HEM)

  • Introduction of a 20% haircut for overtime and commission income

  • Increased income discount factor for residential rental income from 20% to 25%

Material Policy changes

  • LVR cap reduced to 90% for investment loans

  • LVR cap reduced to 70% in high risk mining towns

  • Decreased maximum interest only term of owner occupied interest only loans to 5 years

  • Withdrawal of lending to non-residents

  • Limited acceptance of foreign income to demonstrate serviceability and tightened controls on verification

  • Tightening of acceptances for guarantees

  • End-to-end home lending responsibility managed within ANZ

  • Effective hardship & collections processes

  • Full recourse lending

  • ANZ assessment process across all channels

  • LVR cap introduced on new Interest Only Owner Occupied at 90%

  • Reduced LVR cap of 80% for external refinances for Interest Only Owner Occupied

  • 2015 to 2017 changes to lending standards and underwriting 2. Customers have the ability to assess their capacity to borrow on ANZ tools

==> picture [40 x 13] intentionally omitted <==

41

AUSTRALIAN HOME LOANS

STRESS TESTING THE AUSTRALIAN MORTGAGE PORTFOLIO

  • ANZ conducts regular stress tests of its loan portfolios to meet risk management objectives and satisfy regulatory requirements.

  • Stress tests are highly assumption-driven; results will depend on economic assumptions, on modelling assumptions, and on assumptions about actions taken in response to the economic scenario.

  • This illustrative recession scenario assumes significant reductions in consumer spending and business investment, which lead to eight consecutive quarters of negative GDP growth. This results in a significant increase in unemployment and material nationwide falls in property prices.

  • Estimated portfolio losses under these stressed conditions are manageable and within the Group’s capital base, with cumulative total losses of A$1.6b over three years (net of LMI recoveries).

Assumptions Current Year 1 Year 2 Year 3
Unemployment
rate
5.8% 9.0% 10.5% 11.5%
Cash Rate 1.5% 0.25% 0.25% 0.25%
Real GDP year
ended growth
3.1 -3.8% -2.4% 4.7%
Cumulative
reduction in house
prices
- -26.8% -38.3% -32.7%
Portfolio size1
(A$b)
274 275 264 253
Outcomes Base Year 1 Year 2 Year 3
Net Losses (A$m) - 193 698 745
Net losses (bps) - 7 26 29

==> picture [40 x 13] intentionally omitted <==

42

  1. Exposure at default.

NEW ZEALAND MORTGAGES

PORTFOLIO OVERVIEW [1]

Portfolio Portfolio Growth
1H16 1H17 1H17
Number of Home Loan accounts
Total FUM
Average Loan Size at Origination
Average Loan Size
% of NZ Geography Lending
% of Group Lending
% Owner Occupied
% Investor
% Paying Variable Rate Loan
% Paying Fixed Rate Loan
% Broker originated
508k
515k
1.4%
NZ$70b
NZ$75b
6.5%
NZ$295k
NZ$295k
-0.0%
NZ$138k
NZ$145k
5.1%
60%
61%
107bps
11%
12%
60bps
73%
73%
-32bps
27%
27%
32bps
24%
22%
-259bps
76%
78%
259bps
32%
34%
174bps
Portfolio Portfolio Growth
1H16 1H17 1H17
Average LVR at Origination2
Average Dynamic LVR3
Market Share4
% Paying Interest Only5
% Paying Principal & Interest
% First Home Buyer
% Low Doc
Mortgage Loss Rates
Group IP Loss Rates
63%
59%
-392bps
46%
42%
-376bps
32%
31%
-38bps
24%
23%
-84bps
76%
77%
84bps
N/A
N/A
N/A
0.55%
0.48%
-7bps
0.00%
-0.01%
-1bps
0.32%
0.27%
-5bps

==> picture [40 x 13] intentionally omitted <==

  1. New Zealand Geography

  2. Average LVR at origination (not weighted by balance) 4. Source for New Zealand: RBNZ as at February 2017

  3. Average dynamic LVR as at March 2017 (not weighted by balance)

43

  1. Excludes revolving credit facilities

NEW ZEALAND

HOME LENDING[1 ]

FLOW[2 ]

PORTFOLIO

==> picture [642 x 144] intentionally omitted <==

----- Start of picture text -----

10% 11% 6% 6%
24% 22%
23% 22%
39% 38% 9% 8%
7% 9%
11% 10%
76% 78%
51% 51% 44% 45%
1H16 1H17 1H16 1H17 1H16 1H17
Auckland Christchurch Other Nth Is.
Branch Broker Mobile mortgage managers Fixed Variable
Wellington Other Sth Is. Other³
----- End of picture text -----

MARKET SHARE[4]

==> picture [290 x 130] intentionally omitted <==

----- Start of picture text -----

31.6% 31.6% 31.5% 31.2%
5.4% 4.0% 4.1% 4.0% 4.5% 5.0%
1.9% [2.6% ]
2H15 1H16 2H16 Feb-17
ANZ market share ANZ growth System growth
----- End of picture text -----

ANZ MORTGAGE LVR PROFILE FOR AUCKLAND[5 ]

==> picture [204 x 137] intentionally omitted <==

----- Start of picture text -----

19%
0-60%
61-70%
71-80% 11%
81-90%
90%+ 64% 2% 4%
----- End of picture text -----

%

  1. New Zealand Geography

  2. Retail and Small Business Banking mortgage flow. Branch includes Small Business Banking Managers Lending Services, Property Finance) prior periods 5. Source: Dynamic basis, as of March 2017

==> picture [40 x 13] intentionally omitted <==

  1. Other includes loans booked centrally (Business Direct, Contact Centre, 4. Source: RBNZ, Changes in RBNZ data reporting from February 2017 onwards has resulted in a step change in data vs

44

2017 HALF YEAR RESULTS

AUSTRALIA

STRATEGIC FOCUS

STRATEGIC FOCUS

  1. Create a simpler, better capitalised, better balanced and more agile bank

  2. Focus efforts on attractive areas where we can carve out a winning position

  3. Build a superior experience for our people and customers to compete in the digital age

PROGRESS

Simpler, better capitalised, better balanced, more agile:

  • Efficient operations, 3% more activity, 3% lower cost

  • More effective frontline bankers, more customer solutions, more self service, more digital sales

  • Simplified organisation: 7% fewer FTEs over past 2 years and reduced expense growth

Efforts on attractive areas:

  • Home Loans: above system performance, digital applications launched, good momentum, NSW performance strong, margins stable

  • Small Business: continues to grow well, increased digital ability to meet customer needs through Honcho online business setup and EmploymentHero payroll solution, enhanced payment and transaction solutions

  • NSW investment continues to generate outperformance against other states

Superior experience for our people and customers:

  • Better banker tools for Small Business, accelerating origination, lending and assessment activities

  • Enhanced customer features – TouchID for goMoney, Digital Card Replacement, Falcon fraud protection security

  • More digital customers, more digital transactions, more digital branches, more customers able to bank where and when they want to

==> picture [40 x 13] intentionally omitted <==

46

AUSTRALIA

SIMPLER, BETTER CAPITALISED & MORE AGILE BANK

SIMPLER ORGANISATION

MORE EFFICIENT OPERATIONS

FTE

==> picture [287 x 126] intentionally omitted <==

----- Start of picture text -----

7% Reduction
12,389
12,017
11,518
1H15 1H16 1H17
----- End of picture text -----

==> picture [298 x 132] intentionally omitted <==

----- Start of picture text -----

Reduction in
3% more transactions -5%
operations unit
costs
3% lower
($/txn/min)
operational costs
1H16 1H17
----- End of picture text -----

MORE SELF SERVICE

==> picture [287 x 157] intentionally omitted <==

----- Start of picture text -----

22% fewer OTC transactions
31% higher revenue / FTE
19,001
17,345
14,787
847 922
702
1H15 1H16 1H17
Over the counter transactions (#’000) Retail Rev/FTE ($’000) [1 ]
----- End of picture text -----

REDUCING EXPENSE GROWTH AND CTI

==> picture [288 x 114] intentionally omitted <==

----- Start of picture text -----

5.0%
4.0%
37.9%
2.0%
35.8% 35.8%
1H15 1H16 1H17
Expense Growth CTI
----- End of picture text -----

==> picture [40 x 13] intentionally omitted <==

  1. Income is on an annualised basis

47

AUSTRALIA

HOME LOANS

BUSINESS MOMENTUM

GROWTH

MANAGED PRUDENTLY

==> picture [600 x 278] intentionally omitted <==

----- Start of picture text -----

$256b [Home Loan Portfolio ] $64b Gross sales [2 ] 51% Dynamic LVR
(44% of group lending)
Good momentum, stable
15.6% Market share, ranked 3rd [1 ]  5% FUM growth [2 ] 
margins
Number of customers we Portfolio delinquencies
169k  12% [Increase in applications ] 
helped to buy a property [2 ] ($ volume) [ 3] stabilising
1.2x System growth [1 ]  11% [NSW Home Loan ] 3bps IP loss rate
FUM growth [2 ]
----- End of picture text -----

Comparisons are on a prior comparable period basis (Mar 17 v Mar 16) unless otherwise stated.

  1. APRA market share as at March 2017

  2. 12 months to 31 March 2017

  3. Comparing 1H17 to 1H16

==> picture [40 x 13] intentionally omitted <==

48

AUSTRALIA

SMALL BUSINESS BANKING

BUSINESS MOMENTUM

Small Business Lending $51b & Deposit Portfolio

Expanded partnership with  Honcho helping customers set up their business

Launched Employment Hero  and Be Trade Ready helping customers to run and grow their business

Launched new banker tools,  accelerating origination lending and assessment

GROWTH[1 ]

MANAGED PRUDENTLY

18%[Increase in core transaction ] account deposits

70%

% of portfolio that is well secured Balanced growth, diversified portfolio, low concentration risk

8% deposit FUM growth 4% lending FUM growth

[Increase in small business ] customers who bank with us

Individual provisions have stabilised

5%

7% NSW lending FUM growth 11% NSW deposit FUM growth[]

Growth in credit charges slower than growth in lending

==> picture [40 x 13] intentionally omitted <==

  1. 12 months to 31 March 2017

49

AUSTRALIA

BUILDING A SUPERIOR EXPERIENCE FOR OUR PEOPLE AND CUSTOMERS TO COMPETE IN THE DIGITAL AGE

BUILDING A SUPERIOR EXPERIENCE

IMPROVING BUSINESS OUTCOMES

==> picture [87 x 46] intentionally omitted <==

==> picture [50 x 88] intentionally omitted <==

==> picture [40 x 87] intentionally omitted <==

==> picture [96 x 18] intentionally omitted <==

==> picture [95 x 25] intentionally omitted <==

==> picture [38 x 72] intentionally omitted <==

Launched Home Loans Online Application, making it easier to obtain approval in principle for home loans

Launched new systems, FastPay II and BladePay making it easier for customers to transact and make payments.

Launched two new initiatives, Employment Hero and Be Trade Ready to help our business customers start, run and grow their business

Enhanced features on existing applications, including TouchID for goMoney and Digital Card Replacement

65% Growth in digital logins since 2014 Digitally active retail customers, from 54% in 2014 60% (Roy Morgan) 67% Growth in digital sales transactions since 2014 Digital proportion of value transactions, from 71% 81% in 2014 Percentage of all Retail sales via digital, from 12% 20% in 2014

58 Number of digital branches from zero in 2014

Roy Morgan Research – Digitally Active customers – All Financial Services customer who conducted Internet Banking (using institution’s website or using an app on a mobile phone or tablet) in the last 4 weeks – 12 months to March 2014 (53.7%); 12 months to March 2017 (59.8%)

==> picture [40 x 13] intentionally omitted <==

50

AUSTRALIA

PERFORMANCE DRIVERS

OVER 6 MILLION CUSTOMERS

==> picture [289 x 141] intentionally omitted <==

----- Start of picture text -----

000’s
331k
6,100
6,000
5,900
5,800
5,700
5,600
5,500
Mar 15 Mar 16 Mar 17
----- End of picture text -----

GOOD MOMENTUM

MORE PRODUCTS PER CUSTOMER (%) Products per Customer

==> picture [295 x 113] intentionally omitted <==

----- Start of picture text -----

Multiple
58.4 59.3 60.3
Single
41.6 40.7 39.7
Mar-15 Mar-16 Mar-17
----- End of picture text -----

NSW INVESTMENT DELIVERING

System growth (APRA)

==> picture [294 x 133] intentionally omitted <==

----- Start of picture text -----

1.6x
1.5x
1.4x
1.2x
1.1x
0.8x
0.6x
0.5x
2H15 1H16 2H16 1H17
Home Loans Retail Deposits
----- End of picture text -----

11% 11% 8% 8% 8% 7% 5% 4% 5% 4% Home Loans Small Bus Household Small Bus. Customer FUM Lending deposit deposit Growth FUM FUM FUM NSW National

==> picture [40 x 13] intentionally omitted <==

51

2017 HALF YEAR RESULTS

NEW ZEALAND

STRATEGIC FOCUS

STRATEGIC FOCUS

  1. Continue to grow our customer satisfaction and brand consideration

  2. Make buying a home or starting, running and growing a small business easier

  3. Build a digital bank with a human touch by having customer led digital solutions and attracting, developing and retaining the best staff

  4. Continue to leverage our leading position in migrant banking

PROGRESS

Grow customer satisfaction and brand consideration

  • Reached #1 in consumer brand consideration in Feb-17 while we continue to increase net promoter score and customer satisfaction

  • This focus has seen continued customer growth with net acquisition of 35k customers in the first half of FY17

  • Corresponding strong FUM growth has been seen in target segments of deposits, home loans and migrants

Make it easier for home and business owners. Leverage leading position in migrant banking

  • Maintained our #1 market share position while continuing to lead the market in responsible lending

  • Extended our leading position in the key migrant banking segment with consideration at an all-time high

  • Focused on customer deposits, gaining deposit share to continue reducing funding gap

Build a digital bank with a human touch. Attract, develop and retain the best staff

  • First bank in NZ to launch Apple Pay[TM]

  • 1.3m digitally active customers, up 124k from Sept-15

  • Over 80% of value transactions now completed digitally, up 5 pps from Sept-15

==> picture [40 x 13] intentionally omitted <==

53

32.6%

28.0%

NEW ZEALAND

KEY PRODUCTS MARKET SHARE

OVERALL

  • Maintained our leading position in core banking products to support our vision of helping more Kiwis succeed

  • Our focus on well managed sustainable growth means our deposit growth has exceeded that of lending

==> picture [54 x 51] intentionally omitted <==

----- Start of picture text -----

31.2%
----- End of picture text -----

Mortgages[1 ]

  • Maintained our #1 market share position while continuing to lead the market in responsible lending

  • Managed risk by taking a cautious approach in selected segments (overseas income earners and long term interest only loans)

Household deposits[1]

  • We have continued to experience strong household deposit growth in an increasingly competitive marketplace with our emphasis on encouraging New Zealanders to save

Credit cards[1]

  • Our focus on productive business has seen our attention remain on interest bearing balances and share remains strong

  • We have simplified our product offerings in the market, reducing the number of active consumer products from 11 to 5

==> picture [51 x 51] intentionally omitted <==

----- Start of picture text -----

26.6%
----- End of picture text -----

==> picture [51 x 51] intentionally omitted <==

----- Start of picture text -----

9.7%
----- End of picture text -----

KiwiSaver[2]

  • 1 KiwiSaver provider with more than 725,000 KiwiSaver members. FUM growth of $700m in 1H17 to almost $10b

  • Annualised defection rate is 150bps better than the market

Life insurance[3]

  • Maintained share in an increasingly competitive insurance landscape

  • We continue to improve the quality of proprietary distribution, with bank channel lapse rates improving 120bps from last year (PCP)

  • Source: RBNZ, share of all banks as of February 2017

  • Source: IRD, member market share as of March 2017

==> picture [40 x 13] intentionally omitted <==

54

  1. Source: FSC (Financial Services Council), share of all providers as of December 2016

NEW ZEALAND

STRATEGIC FOCUS SIMPLER, BETTER CAPITALISED & MORE AGILE BANK

FUNDING GAP[1]

MAINTAINING LEADING BRANCH COVERAGE

NZD$b

==> picture [256 x 139] intentionally omitted <==

----- Start of picture text -----

28.7 27.4 26.7
109.0 117.5 123.0
90.1 96.3
80.3
1H15 1H16 1H17
Funding gap NLA Deposits
----- End of picture text -----

==> picture [290 x 143] intentionally omitted <==

----- Start of picture text -----

229 223 100%
191 188 199
169 90%
80%
70%
60%
50%
Mar-15 Mar-16 Mar-17
ANZ Coverage (RHS) ANZ Branch no.
Nearest Peer Coverage (RHS) Nearest Peer Branch no.
----- End of picture text -----

MORTGAGES LOAN TO VALUE RATIO[2]

SIMPLIFYING & AUTOMATING OUR BUSINESS[3 ]

==> picture [277 x 122] intentionally omitted <==

----- Start of picture text -----

92.2%
85.8% 88.3%
14.2% 11.7%
7.8%
Mar-15 Mar-16 Mar-17
----- End of picture text -----

==> picture [188 x 10] intentionally omitted <==

----- Start of picture text -----

< 80% LVR mortgages > 80% LVR mortgages
----- End of picture text -----

==> picture [286 x 143] intentionally omitted <==

----- Start of picture text -----

8,000 60%
6,540 6,401 6,250
6,000
40%
4,000
2,000 20%
1H15 1H16 1H17
CTI FTE
----- End of picture text -----

  1. NZ Geography

==> picture [40 x 13] intentionally omitted <==

  1. Dynamic basis, as of March 2017 3. NZ Division

55

NEW ZEALAND

STRATEGIC FOCUS – CUSTOMER OUTCOMES

NET CUSTOMER GROWTH

New Zealand Division (‘000)

==> picture [259 x 135] intentionally omitted <==

----- Start of picture text -----

40
35
29
Mar-15 Mar-16 Mar-17
Net Retail acquisition (new less defection)
----- End of picture text -----

BRAND CONSIDERATION[1]

==> picture [266 x 150] intentionally omitted <==

----- Start of picture text -----

2 #2 #1
51.6%
45.8%
43.8%
Mar-15 Mar-16 Mar-17
ANZ brand consideration
----- End of picture text -----

RETAIL NET PROMOTER SCORE[2]

BRAND CONSIDERATION – MIGRANTS

==> picture [281 x 134] intentionally omitted <==

----- Start of picture text -----

%
9.9
0.1
-7.7
Mar- Mar- Mar-
15 16 17
----- End of picture text -----

==> picture [288 x 134] intentionally omitted <==

----- Start of picture text -----

71,932
75,000 67,619 100%
60,000 56,275 80%
45,000 60%
30,000 40%
15,000 20%
0 0%
Mar-15 Mar-16 Mar-17
Brand consideration [1] Net migration [3]
----- End of picture text -----

  1. McCulley Research Brand Tracking (online survey, first choice or seriously considered); six month rolling average 2. Camorra Retail Market Monitor (RMM); six month rolling score 3. Source: Statistics NZ

==> picture [40 x 13] intentionally omitted <==

56

NEW ZEALAND

AUCKLAND

NET MIGRATION FOR AUCKLAND[1 ]

Net Migration (000’s)

==> picture [286 x 131] intentionally omitted <==

----- Start of picture text -----

26.0k 31.2k 35.8k
60
40
20
0
Mar-15 Mar-16 Mar-17
Arrivals Departures
----- End of picture text -----

HOUSE PRICES[2 ]

==> picture [51 x 10] intentionally omitted <==

----- Start of picture text -----

$’000 NZD
----- End of picture text -----

==> picture [296 x 137] intentionally omitted <==

----- Start of picture text -----

1,000
Auckland
800
600
Total NZ
400
200
0
Mar- Mar- Mar- Mar- Mar-
01 05 09 13 17
----- End of picture text -----

EXPOSURE TO AUCKLAND HOME LOANS[3 ]

ANZ MORTGAGE LVR PROFILE FOR AUCKLAND[4 ]

==> picture [267 x 98] intentionally omitted <==

----- Start of picture text -----

69% 71% 66%
31% 29% 34%
Market ANZ Top 3 Peers
----- End of picture text -----

%

==> picture [204 x 137] intentionally omitted <==

----- Start of picture text -----

19%
0-60%
61-70%
71-80% 11%
81-90%
90%+ 64% 2% 4%
----- End of picture text -----

Auckland Rest of country

  1. Statistics NZ; six month rolling average

  2. REINZ

  3. CoreLogic, stock (number) of mortgage registrations. Top 3 peer banks are ASB, WBC and BNZ, as of March 2017 4. Dynamic basis, as of March 2017

==> picture [40 x 13] intentionally omitted <==

57

NEW ZEALAND

AGRICULTURE PORTFOLIO[1]

AGRI PORTFOLIO (GLA)

AGRI CREDIT QUALITY – GIA AS % OF GLA

NZ$b

==> picture [295 x 124] intentionally omitted <==

----- Start of picture text -----

Dairy as a % of total NZ Geography [2]
25
12.4% 11.9% 11.7% 10.9% 10.4%
20
15
10
FY13 FY14 FY15 FY16 1H17
Dairy Sheep & Beef Other rural
----- End of picture text -----

AGRICULTURE MARKET SHARE[3 ]

==> picture [287 x 147] intentionally omitted <==

----- Start of picture text -----

31.3% 30.9% 30.3% 29.9%
6.8%
3.9%
2.5%
1.4%
0.6%
0.0%
-2.6%
-4.1%
2H15 1H16 2H16 Feb-17
ANZ market share ANZ growth System growth
----- End of picture text -----

==> picture [291 x 89] intentionally omitted <==

----- Start of picture text -----

1.15%
1.05% 1.04%
0.69%
0.54%
1H15 2H15 1H16 2H16 1H17
----- End of picture text -----

APPROACH TO THE AGRICULTURE SECTOR

Portfolio: Agri portfolio comprises 63% Dairy, 20% Sheep & (NZ$19b) Beef, 17% Other

Profile Customer base remains well established and highly secured. GIA as a % of GLA increased in FY16 driven by a downturn in the dairy sector. The portfolio has performed well and this measure has improved in 1H17. We are now seeing dairy prices rise leaving farmers with positive cash flow in 2017

Customer Long-standing relationships with a focus on approach supporting existing customers and diversifying our portfolio

==> picture [40 x 13] intentionally omitted <==

  1. NZ Geography (Gross Loans and Advances)

  2. Due to change in methodology for calculating the split of the Agri Portfolio GLA, dairy percentages for prior periods have been restated

58

  1. Source: RBNZ, share of all banks as of February 2017. Changes in RBNZ data reporting from February 2017 onwards has resulted in a step change in data vs prior periods

NEW ZEALAND

DIGITAL

DELIVERING SUPERIOR EXPERIENCE FOR OUR PEOPLE AND CUSTOMERS…

==> picture [50 x 46] intentionally omitted <==

First bank in NZ to launch Apple Pay[TM]

==> picture [74 x 48] intentionally omitted <==

Improved payment capabilities with near real-time payments

==> picture [46 x 45] intentionally omitted <==

Improved frontline tools. Time for staff to book a customer appointment reduced by 75%

==> picture [24 x 41] intentionally omitted <==

Continual focus on simplification with 65% of credit card maintenance now straight through processed

==> picture [57 x 34] intentionally omitted <==

Delivering better functionality more often in Internet Banking and goMoney using an agile approach

…IS TRANSLATING INTO BUSINESS OUTCOMES

==> picture [297 x 186] intentionally omitted <==

----- Start of picture text -----

1.4m +136k
1.3m 1.3m
1.2m
digitally active customers 1.1m
Sep-15 Sep-16 Mar-17
+4%
65%
64%
60%
of retail customer base banking
digitally [1] 55%
Sep-15 Sep-16 Mar-17
----- End of picture text -----

==> picture [152 x 86] intentionally omitted <==

----- Start of picture text -----

85%
+5%
80%
75%
70%
Sep-15 Sep-16 Mar-17
----- End of picture text -----

of value transactions (deposits and withdrawals) are now completed digitally

==> picture [40 x 13] intentionally omitted <==

  1. Total active digital customers over total retail bank customers. Active customers based on a 90 day period

59

NEW ZEALAND GEOGRAPHY

CASH PROFIT
1H17 2H16 1H16
NZ$m NZ$m NZ$m
Income 2,048 1,929 1,895
Net interest 1,534 1,536 1,493
Other income 514 393 402
Expenses 718 765 815
PBP 1,330 1,164 1,080
Provisions charge 40 99 50
Cash profit 928 778 751
CTI 35.0% 39.7% 43.0%
Customer deposits 96,259 91,360 90,148
NLA 122,954 120,651 117,470
RWA2 74,511 76,005 74,537
ADJUSTED PRO-FORMA1 ADJUSTED PRO-FORMA1 ADJUSTED PRO-FORMA1
1H17 2H16 1H16
NZ$m NZ$m NZ$m
Income 2,048 1,971 1,895
Net interest 1,534 1,536 1,493
Other income 514 435 402
Expenses 718 745 737
PBP 1,330 1,226 1,158
Provisions charge 40 99 50
Cash profit 928 823 807
CTI 35.0% 37.8% 38.9%
Customer deposits 96,259 91,360 90,148
NLA 122,954 120,651 117,470
**RWA2 ** 74,511 76,005 74,537

==> picture [40 x 13] intentionally omitted <==

  1. Specified items relevant to New Zealand Geography are software capitalisation changes, derivative credit valuation adjustment changes and restructuring 2. RWA is on an APRA basis

60

2017 HALF YEAR RESULTS

INSTITUTIONAL

A SIMPLER, BETTER-BALANCED AND HIGH RETURNING INSTITUTIONAL

REVENUE[1 ]

==> picture [188 x 157] intentionally omitted <==

----- Start of picture text -----

$m
+8% +9%
2,961 2,945
2,786 2,716 2,701
1,172
1,006
932 894 940
-237
1H15 2H15 1H16 2H16 1H17
Revenue Revenue/FTE ($k)
Specified Items
----- End of picture text -----

EXPENSES[1 ]

==> picture [185 x 156] intentionally omitted <==

----- Start of picture text -----

$m
-6% -2%
1,413 1,449 1,460 1,406 1,379
54%
52% 52%
48% 47%
3 7 53 39
1H15 2H15 1H16 2H16 1H17
Specified Items Cost-to-income ratio
Expenses
----- End of picture text -----

TOTAL PROVISIONS

==> picture [182 x 109] intentionally omitted <==

----- Start of picture text -----

$m
-61% -70%
419
324
147
54
24
88 111 270 248 125
----- End of picture text -----

1H15 2H15 1H16 2H16 1H17 Credit Impairment Charge Oswal Settlement Emerging Corporates

CASH PROFIT[1 ]

==> picture [191 x 146] intentionally omitted <==

----- Start of picture text -----

$m
+52% +69%
1,047 1,021
871
670 603 406
330
280
232 225
-2 -5 -37
-195
1H15 2H15 1H16 2H16 1H17
Specified Items Cash Profit/FTE ($k)
Cash Profit
----- End of picture text -----

RISK WEIGHTED ASSETS

==> picture [177 x 116] intentionally omitted <==

----- Start of picture text -----

$b
-13% -5%
196 198
182
168 159
Mar 15 Sep 15 Mar 16 Sep 16 Mar 17
----- End of picture text -----

==> picture [55 x 10] intentionally omitted <==

----- Start of picture text -----

RETURN [1]
----- End of picture text -----

==> picture [190 x 161] intentionally omitted <==

----- Start of picture text -----

+27% +16%
3.5%
3.1% 2.8% 2.8% 3.1%
2.7% 2.6% 2.6% 2.7% 2.8%
1.1% 1.2%
0.9%
0.7% 0.7%
1H15 2H15 1H16 2H16 1H17
Institutional Revenue/RWA
Institutional ex-Markets Revenue/RWA
Institutional Return on RWA [2 ]
----- End of picture text -----

  1. On a pro-forma basis excluding Specified Items relating to restructuring (FY15 and FY16) and the derivative CVA methodology change (2H16) which are separately identified above. Metrics and percentage changes are calculated on a pro-forma basis and using average FTE and RWA for the period where applicable

  2. Pro-forma cash profit divided by average risk weighted assets

==> picture [40 x 13] intentionally omitted <==

62

INSTITUTIONAL

CONSISTENTLY DELIVERING ON OUR TRANSFORMATION AGENDA

MOVEMENTS VS PRIOR HALF
PRIORITIES ACTIONS
**METRICS1 **
1H16
2H16
1H17
-$16b
-5bps
-$14b
+25bps
-$9b
+49bps
-8%
+177bps
+1%
-9%
-174bps
-4%
-4%
-520bps
-2%
+38bps
+196bps
-56bps

+15%
+9%
+14%
+12%
+11%
+3%
-1%
+3%
0%
+3%
-11%
0%
IMMEDIATE FOCUS Improve
capital
efficiency
Exit low-returning customers
Improve return through disciplined pricing and active
customer management
RWA
Return2
Reduce
costs
Lower FTE by reducing organisational complexity and
rightsizing support and enablement functions
Simplify and streamline business to improve
productivity
Build an appropriately scaled coverage model to win on
the basis of customer and industry insights
FTE
Cost-to-income
ratio
Costs
Connect
customers
across the
region
Focus on and serve key institutional customers
connected to the region via trade and capital flows
Increase geographic focus to move decision-making
closer to the customer
Cross border
flow3
GROWTH Continue
targeted
investment
Target the build out of regional Trade, Cash
Management and Markets platforms
Improve customer experience and straight-through-
processing rates, and reduce operational risk
Customers on digital
platform4
# customers
# transactions
Grow
profitable
businesses
Grow our Markets Franchise Sales and Cash
Management businesses
Markets Franchise
Sales
Cash
  1. On a pro-forma basis excluding Specified Items relating to restructuring (FY15 and FY16) and the derivative CVA methodology change (2H16); 2. Revenue on average RWA; 3. Cross border flows defined as thrown revenue (the region where the relationship with the customer exists is different to the region where the revenue is generated and booked). Region defined as Australia, Pacific, NZ, Asia, Europe and America; 4. Number of Cash Management customers and transactions processed through Global Customer Integration Solution (GCIS). GCIS provides host-tohost connectivity that allows two-way data exchange with our customers in a highly secure, file agnostic environment

==> picture [40 x 13] intentionally omitted <==

63

INSTITUTIONAL

MAINTAINING OUR LEADING MARKET POSITIONS

AUSTRALIA

NEW ZEALAND

1 Lead Bank Penetration[1 ]

1 Lead Bank Penetration[1 ]

Clear leadership positions for key performance indicators including overall market share, lead penetration and quality of service

ASIA

Top 4 Corporate Bank[2 ] Top 4 Corporate Bank in Asia for a fifth successive year[2 ]

==> picture [159 x 260] intentionally omitted <==

----- Start of picture text -----

36%
27%
25%
20%
ANZ Bank 2 Bank 3 Bank 4
----- End of picture text -----

==> picture [410 x 260] intentionally omitted <==

----- Start of picture text -----

49% 54%
43%
42%
34%
27%
28% 28%
6%
ANZ Bank 2 Bank 3 Bank 4 Bank 1 Bank 2 Bank 3 ANZ Bank 5
----- End of picture text -----

  1. Peter Lee Associates 2016 Large Corporate and Institutional Relationship Banking surveys, Australia and New Zealand (issued in June and August 2016 respectively 2. Greenwich Associates 2017 Asian Large Corporate Banking Study (issued in March 2017): =No.4

==> picture [40 x 13] intentionally omitted <==

64

INSTITUTIONAL

STRONG MARKETS RESULTS DRIVEN BY BALANCE SHEET AND VALUATION ADJUSTMENTS

MARKETS INCOME[1 ]

FRANCHISE SALES

==> picture [420 x 158] intentionally omitted <==

----- Start of picture text -----

$m 42% 27% [$m ]
-11% -11%
1,364 630
1,182 988 961 1,074 547 542 542 483
16.3
140
161
-237 12.9
1H15 2H15 1H16 2H16 1H17 1H15 2H15 1H16 2H16 1H17
VIX half-yearly average
CVA methodology change
Institutional CRWA average ($b) [2 ]
----- End of picture text -----

FRANCHISE TRADING[3 ]

==> picture [177 x 131] intentionally omitted <==

----- Start of picture text -----

$m
20% 1%
361 363
311 302
252
1H15 2H15 1H16 2H16 1H17
----- End of picture text -----

BALANCE SHEET

==> picture [188 x 119] intentionally omitted <==

----- Start of picture text -----

$m 135% 50%
356
278
238
152
118
1H15 2H15 1H16 2H16 1H17
----- End of picture text -----

VALUATION ADJUSTMENTS[4 ]

==> picture [195 x 141] intentionally omitted <==

----- Start of picture text -----

[$m ]
162
71
-67
-38 -35
$40m for movements in FY16, -237
$197m one-off adjustments for
prior periods to mark to market
current portfolio -304
1H15 2H15 1H16 2H16 1H17
CVA methdology change Valuation adjustments
----- End of picture text -----

AVERAGE VALUE AT RISK

==> picture [180 x 159] intentionally omitted <==

----- Start of picture text -----

$m
68
63
46 47
43
41 42
29 31 33
10 13 16 11 11
1H15 2H15 1H16 2H16 1H17
Traded market risk
Non-traded interest rate risk
High Quality Liquid Assets ($b) [5 ]
----- End of picture text -----

  1. On a pro-forma basis excluding Specified Items relating to the derivative CVA methodology change (2H16) which is separately identified above. Totals and percentage changes are calculated on a pro forma basis; 2. Counterparty credit risk-weighted assets; 3. Markets Franchise Trading excluding Valuation Adjustments; 4.Credit and funding adjustments (collectively referred to as XVA) net of associated hedges. 5 Market value of HQLA1 securities

==> picture [40 x 13] intentionally omitted <==

65

INSTITUTIONAL

TRANSACTION BANKING AND LENDING BUSINESSES IMPACTED BY PORTFOLIO RE-POSITIONING

PAYMENTS AND CASH MANAGEMENT

==> picture [278 x 153] intentionally omitted <==

----- Start of picture text -----

$m $b
+3% 0%
0% 0%
560 578 576 91 92 92
1H16 2H16 1H17 1H16 2H16 1H17
Revenue Customer deposits (Average)
----- End of picture text -----

TRADE AND SUPPLY CHAIN

==> picture [277 x 153] intentionally omitted <==

----- Start of picture text -----

$m $b
-20% -8%
-28% -10%
277
25
240
221 20
18
1H16 2H16 1H17 1H16 2H16 1H17
Revenue CRWA (Average)
----- End of picture text -----

LOAN PRODUCT

==> picture [15 x 10] intentionally omitted <==

----- Start of picture text -----

$b
----- End of picture text -----

==> picture [18 x 10] intentionally omitted <==

----- Start of picture text -----

$m
----- End of picture text -----

==> picture [266 x 142] intentionally omitted <==

----- Start of picture text -----

-19% -6%
-17% -8%
623
81
536 506 73 67
1H16 2H16 1H17 1H16 2H16 1H17
Revenue CRWA (Average)
----- End of picture text -----

SPECIALISED FINANCE

==> picture [268 x 165] intentionally omitted <==

----- Start of picture text -----

$b
$m
-4% +2%
-2% -2%
247 232 236 18 18 18
1H16 2H16 1H17 1H16 2H16 1H17
Revenue CRWA (Average)
----- End of picture text -----

==> picture [40 x 13] intentionally omitted <==

66

INSTITUTIONAL

REDUCING RWA, OPTIMISING PORTFOLIO MIX AND MANAGING MARGINS

RWA

==> picture [188 x 95] intentionally omitted <==

----- Start of picture text -----

$b
-13% -5%
196 198
182
28 29 168
30 159
26
26
168 169 152
142
133
----- End of picture text -----

Mar 15 Sep 15 Mar 16 Sep 16 Mar 17 CRWA[1 ] Other RWAs

RWA REDUCTION

==> picture [177 x 122] intentionally omitted <==

----- Start of picture text -----

$b
-$9b
168
-1
159
-6
-2
Sep 16 FX RWA Other [2 ] Mar 17
active
management
----- End of picture text -----

RWA REDUCTION BY REGION

==> picture [177 x 107] intentionally omitted <==

----- Start of picture text -----

$b
-$9b
168
-2
-2
159
-5
Sep 16 Au & NZ Intl Mar 17
PNG
----- End of picture text -----

INTEREST EARNING ASSETS[3 ]

==> picture [174 x 87] intentionally omitted <==

----- Start of picture text -----

41% 41% 46% 49% 51%
6% 6%
6%
7% 8%
53% 53% 48% 44% 41%
----- End of picture text -----

==> picture [201 x 23] intentionally omitted <==

----- Start of picture text -----

1H15 2H15 1H16 2H16 1H17
Au & PNG NZ Intl
----- End of picture text -----

MARGINS BY REGION[4 ]

==> picture [211 x 148] intentionally omitted <==

----- Start of picture text -----

2.46%
2.40%
2.58%
2.16% 2.21% 2.17%
2.05%
1.94%
2.09%
1.79%
1.70%
1.86%
1.59% 1.66% 1.62%
1H16 2H16 1H17
Au & PNG Institutional
NZ Institutional (risk adjusted) [5 ]
International
----- End of picture text -----

1H17 MARGINS[4 ]

==> picture [180 x 132] intentionally omitted <==

----- Start of picture text -----

bps
-4bps
2
221
-2
1 217
Active
Management
-5
2H16 Client Asset/ Asset Deposit 1H17
Exits Deposit Margins Margin
Mix
----- End of picture text -----

  1. Counterparty credit risk-weighted assets; 2. Movement includes Operating Risk and Market Risk; 3. External average interest earning assets excluding Markets; 4. NIM excluding Markets; 5. Risk adjusted NIM is Net Interest Income / total Credit Risk Weighted Assets.

==> picture [40 x 13] intentionally omitted <==

67

INSTITUTIONAL

DRIVING PRODUCTIVITY BY FURTHER RESHAPING THE WORKFORCE

EXPENSES[1 ]

==> picture [188 x 101] intentionally omitted <==

----- Start of picture text -----

$m -6% -2%
1,413 1,449 1,460 1,406 1,379
54%
52% 52%
48% 47%
3 7 53 39
----- End of picture text -----

==> picture [177 x 9] intentionally omitted <==

----- Start of picture text -----

1H15 2H15 1H16 2H16 1H17
----- End of picture text -----

Specified Items Cost-to-income ratio Expenses

PRODUCTIVITY[1 ]

==> picture [188 x 155] intentionally omitted <==

----- Start of picture text -----

$k
1,172
932 894 940 1,006
0.76% 0.75%
0.72%
0.68% 0.69%
1H15 2H15 1H16 2H16 1H17
Revenue/FTE
Operating Expenses/Average Assets
----- End of picture text -----

FTE

==> picture [179 x 338] intentionally omitted <==

----- Start of picture text -----

[#]
-13% -4%
6,331 6,103
5,601
5,112 4,899
Mar 15 Sep 15 Mar 16 Sep 16 Mar 17
EXPENSE DRIVERS [1 ]
$m
-1%
12
1,406
1,399
-7 1,379
-26
-6
2H16 FX 2H16 D&A Other 1H17
FX Personnel
Adj
----- End of picture text -----

FTE REDUCTIONS[2 ]

==> picture [185 x 99] intentionally omitted <==

----- Start of picture text -----


-12%
-17%
-19%
----- End of picture text -----

Senior Mgmt Other Staff Central Functions Mar 16 Sep 16 Mar 17

CUSTOMERS ON DIGITAL PLATFORM[3 ]

==> picture [181 x 140] intentionally omitted <==

----- Start of picture text -----

145 67 69
131 60
115
Mar Sep Mar Mar Sep Mar
16 16 17 16 16 17
Number of Transaction
customers [4 ] volumes (m)
----- End of picture text -----

  1. On a pro forma basis excluding Specified Items relating to restructuring (FY15 and FY16) which are separately identified above. Metrics and percentage changes are calculated on a pro forma basis; 2. Senior management and other staff include central functions. Central functions comprises enablement and support functions within Institutional; 3. Cash Management customers and transactions on Global Customer Integration Solution (GCIS); 4. Indexed to 100 at Sep 15

==> picture [40 x 13] intentionally omitted <==

68

INSTITUTIONAL

DISCIPLINED PORTFOLIO MANAGEMENT AND BENIGN CREDIT ENVIRONMENT DELIVERING LOWER LOSS RATES

EXPOSURE-AT-DEFAULT[1 ]

==> picture [12 x 10] intentionally omitted <==

----- Start of picture text -----

$b
----- End of picture text -----

==> picture [199 x 124] intentionally omitted <==

----- Start of picture text -----

377 367 368
1% 0% 0%
17% 17% 16%
82% 83% 84%
Mar 16 Sep 16 Mar 17
Investment Sub-investment Default
----- End of picture text -----

GROSS IMPAIRED ASSETS

==> picture [175 x 141] intentionally omitted <==

----- Start of picture text -----

$m
1,405
1,282
499 1,061
544
340
121
37 58
701 785 663
Mar 16 Sep 16 Mar 17
Au & PNG NZ International
----- End of picture text -----

NEW IMPAIRED ASSETS

$m

==> picture [176 x 124] intentionally omitted <==

----- Start of picture text -----

652
547
499
340
131
357
3 109
14
309 259
176
Mar 16 Sep 16 Mar 17
Au & PNG NZ International
----- End of picture text -----

IP CHARGES

TOTAL LOSS RATES

CP CHARGES

==> picture [201 x 141] intentionally omitted <==

----- Start of picture text -----

$m
436
340
147
54
24 210
286 265
1H16 2H16 1H17
Oswal Settlement Individual Provisions
Emerging Corporates IP
----- End of picture text -----

==> picture [177 x 103] intentionally omitted <==

----- Start of picture text -----

$m
-16 -17
-85
1H16 2H16 1H17
----- End of picture text -----

==> picture [192 x 138] intentionally omitted <==

----- Start of picture text -----

0.65%
0.47% 0.23% 0.42%
0.0 8% 0.04 %
0.20%
0.39% 0.39%
1H16 2H16 1H17
Credit Provisions/GLA (%)
Emerging Corporates provisions/GLA (%)
Oswal settlement/GLA (%)
20+ yr Historical Median Loss Rate [2 ]
----- End of picture text -----

  1. Post CRM EAD, net of credit risk mitigation such as guarantees, credit derivatives, netting and financial collateral. Includes amounts for 'Securitisation' and 'Other Assets' Basel asset classes. Includes liquid assets. Includes FX Impact, Data/Meth Review and Risk

==> picture [40 x 13] intentionally omitted <==

  1. Median Loss Rate is Individual Provisions divided by Net Loans & Advances

69

INSTITUTIONAL

ANZ’S NETWORK CONTINUES TO BE A KEY DIFFERENTIATOR FOR INSTITUTIONAL

CROSS BORDER FLOW

==> picture [382 x 281] intentionally omitted <==

----- Start of picture text -----

~1% of International
6% of International
revenue sourced from NZ
revenue sourced from
Australia
35% of Australian
revenue sourced from
International
29% of NZ revenue
1% of Australian sourced from International
revenue sourced from NZ
17% of NZ revenue
sourced from Australia
----- End of picture text -----

  • Since October 2015, Institutional has been repositioning the business to lift returns and position it for growth. Our network, particularly Asia, continues to be core to our strategy and remains a key differentiator that is valued by our customers

  • Cross border flow[1] as a proportion of total revenue is marginally lower at 33.0% in 1H17 compared to 33.6% in 2H16

  • To maximise our network advantage, we have:

  • realigned our coverage model, by strengthening the geographic focus and moving decision-making closer to the customer

  • sharpened the focus of our countries, to have a clear mission aligned to our strategy

  • reduced organisational complexity, by delayering the organisation and reducing the size of the central functions

==> picture [40 x 13] intentionally omitted <==

  1. Cross border flows defined as thrown revenue (the region where the relationship with the customer exists is different to the region where the revenue is generated and booked). Region defined as Australia, Pacific, NZ, Asia, Europe and America

70

2017 HALF YEAR RESULTS

WEALTH AUSTRALIA

FINANCIAL HIGHLIGHTS

FINANCIAL PERFORMANCE EXPLANATION

  • Insurance revenue impacted by adverse disability and lump sum claims experience and a one-off loss as a result of the exit of a Group Life insurance plan, partially offset by reinsurance profit share benefits and favourable claims experience in Lenders Mortgage Insurance.

  • Funds Management decline in profitability reflects planned strategy to rationalise the legacy portfolio to SmartChoice, a simpler and lower risk model.

  • Corporate & Other revenue declined due to unrealised losses arising from the guaranteed business. 2H16 also benefited from realised gains as a result of rebalancing invested capital.

  • Expenses decreased as a result of good cost discipline and productivity initiatives.

PROFIT CONTRIBUTION - HOH

$m

==> picture [288 x 122] intentionally omitted <==

----- Start of picture text -----

157
11 123
21
-30
-14
-22
2H16 Ins. FM. Corp & Exp. [2 ] Tax [2 ] 1H17
Other
----- End of picture text -----

EMBEDDED VALUE[1 ]

==> picture [18 x 10] intentionally omitted <==

----- Start of picture text -----

$m
----- End of picture text -----

==> picture [279 x 134] intentionally omitted <==

----- Start of picture text -----

CAGR
+8.9%
4,505 4,559
4,261
4,012
2H15 1H16 2H16 1H17
----- End of picture text -----

COST MANAGEMENT

==> picture [18 x 9] intentionally omitted <==

----- Start of picture text -----

$m
----- End of picture text -----

==> picture [279 x 137] intentionally omitted <==

----- Start of picture text -----

CAGR
-1.2%
397
377 384
16 370
27 31 23
381
350 353 347
2H15 1H16 [3 ] 2H16 [3 ] 1H17
Regulatory & Compliance Expenses ($m) BAU Expenses ($m)
----- End of picture text -----

  1. Embedded value includes Insurance and Funds Management businesses only. The product lines used are on the same basis as the Results Announcement in prior periods. This is different to the product lines used in the strategic review. Embedded value is adjusted to allow for the impact of dividends and net transfers.

  2. Expenses include specified items representing restructuring costs of $7m. Tax includes tax on restructuring costs of -$2m. 3. BAU expenses have been pro-forma adjusted for restructuring costs (1H16: $13m and 2H16: $7m)

==> picture [40 x 13] intentionally omitted <==

72

WEALTH AUSTRALIA

INSURANCE

PRODUCT MIX IN INDIVIDUAL LIFE INSURANCE IN-FORCE

==> picture [283 x 142] intentionally omitted <==

----- Start of picture text -----

$m +4%
1,130 1,158 1,173
31% 31% 31%
69% 69% 69%
1H16 2H16 1H17
Income Protection Lump Sum
----- End of picture text -----

RETAIL LIFE LAPSE RATES

==> picture [285 x 117] intentionally omitted <==

----- Start of picture text -----

%
15.0%
14.0% 13.8%
13.0%
2H15 1H16 2H16 1H17
----- End of picture text -----

==> picture [288 x 171] intentionally omitted <==

----- Start of picture text -----

COMPOSITION OF LIFE INSURANCE IN-FORCE
$m
+2%
1,569 1,603 1,600
28% 28% 27%
72% 72% 73%
1H16 2H16 1H17
Group Individual
----- End of picture text -----

==> picture [117 x 21] intentionally omitted <==

----- Start of picture text -----

EMBEDDED VALUE [1]
$m
----- End of picture text -----

==> picture [285 x 138] intentionally omitted <==

----- Start of picture text -----

151
4,670
50
4,536 -67
-80 4,447
-143
Sep-16 Value of Expected Experience Subtotal Economic Net Mar-17
New Return Deviations Assumption Transfers
Business changes
----- End of picture text -----

  1. Embedded value includes Insurance and Funds Management businesses only. The product lines used are on the same basis as the Results Announcement in prior periods. This is different to the product lines used in the strategic review.

==> picture [40 x 13] intentionally omitted <==

73

WEALTH AUSTRALIA

FUNDS MANAGEMENT

FUNDS MANAGEMENT AVERAGE FUM

$b

==> picture [286 x 126] intentionally omitted <==

----- Start of picture text -----

+3%
47 48 48
1H16 2H16 1H17
----- End of picture text -----

FUNDS MANAGEMENT FUM BY SOLUTION

==> picture [291 x 159] intentionally omitted <==

----- Start of picture text -----

FUM $b
Open solutions [1 ] Closed solutions [1]
+35%
-18%
28 26 25
23 21
21
15
10 11 19 19
2 2 3 18
9 10 11 6 6 3
1H16 2H16 1H17 1H16 2H16 1H17
ANZ Smart Choice
Legacy Retail
Wrap (Voyage & Grow)
Legacy Employer
OneAnswer Frontier
----- End of picture text -----

SMARTCHOICE ACTIVE MEMBERS

% growth

==> picture [285 x 116] intentionally omitted <==

----- Start of picture text -----

32%
28% 29%
13%
Retail Employer
HOH PCP
----- End of picture text -----

1H17 FUNDS MANAGEMENT NETFLOWS BY SOLUTION

==> picture [18 x 9] intentionally omitted <==

----- Start of picture text -----

$m
----- End of picture text -----

==> picture [285 x 128] intentionally omitted <==

----- Start of picture text -----

Open solutions [1 ] Closed solutions [1]
493
88 162
(252)
(1,151)
OneAnswer ANZ Wrap Retail Employer
Frontier Smart Choice (Voyage
& Grow)
----- End of picture text -----

==> picture [40 x 13] intentionally omitted <==

  1. Includes the transition of Closed Employer Super plans to ANZ Smart Choice (Employer)

74

Further Information

==> picture [165 x 131] intentionally omitted <==

Our Shareholder information

DISCLAIMER & IMPORTANT NOTICE: The material in this presentation is general background information about the Bank’s activities current at the date of the presentation. It is information given in summary form and does not purport to be complete. It is not intended to be relied upon as advice to investors or potential investors and does not take into account the investment objectives, financial situation or needs of any particular investor. These should be considered, with or without professional advice when deciding if an investment is appropriate

This presentation may contain forward-looking statements including statements regarding our intent, belief or current expectations with respect to ANZ’s business and operations, market conditions, results of operations and financial condition, capital adequacy, specific provisions and risk management practices. When used in this presentation, the words “estimate”, “project”, “intend”, “anticipate”, “believe”, “expect”, “should” and similar expressions, as they relate to ANZ and its management, are intended to identify forward-looking statements. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. Such statements constitute “forward-looking statements” for the purposes of the United States Private Securities Litigation Reform Act of 1995. ANZ does not undertake any obligation to publicly release the result of any revisions to these forward-looking statements to reflect events or circumstances after the date hereof to reflect the occurrence of unanticipated events.

shareholder.anz.com

Equity Investors

Jill Campbell

Group General Manager Investor Relations +61 3 8654 7749

+61 412 047 448

[email protected]

Cameron Davis

Executive Manager Investor Relations +61 3 8654 7716

+61 421 613 819

[email protected]

Katherine Hird

Senior Manager Investor Relations +61 3 8655 3261 +61 435 965 899 [email protected]

Retail Investors

Debt Investors

Michelle Weerakoon

Manager Shareholder Services & Events +61 3 8654 7682 +61 411 143 090 [email protected]

Scott Gifford

Head of Debt Investor Relations +61 3 8655 5683 +61 434 076 876 [email protected]

==> picture [40 x 13] intentionally omitted <==