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Alpha Services and Holdings S.A.

Investor Presentation Aug 1, 2025

2639_rns_2025-08-01_094d0fd6-3c3c-409e-b814-74b19987e0e3.pdf

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Alpha Bank Q2 2025 Results

Investor presentation

1 st August 2025

Disclaimer

This presentation has been prepared and issued by Alpha Bank S.A. ("Alpha Bank"), solely for informational purposes. It is hereby noted that on 27.6.2025, the merger by absorption of "Alpha Services and Holdings S.A." by Alpha Bank was completed. References to "Alpha Services and Holdings S.A."., if any, shall be construed to be references to Alpha Bank.

For the purposes of this disclaimer, this presentation shall mean and include materials, including and together with any oral commentary or presentation and any question and answer session. By attending a meeting at which the presentation is made, or otherwise viewing or accessing the presentation, whether live or recorded, you will be deemed to have agreed to the following restrictions and acknowledged that you understand the legal and regulatory sanctions attached to the misuse, disclosure or improper circulation of the presentation or any information contained herein. By reading this presentation, you agree to be bound by the following limitations:

No representation or warranty, express or implied, is or will be made in relation to, and no responsibility is or will be accepted by Alpha Bank (or any member of its Group as to the accuracy, fairness, completeness, reliability or sufficiency of the information contained in this presentation and nothing in this presentation shall be deemed to constitute such a representation or warranty. The information contained in this presentation may contain and/or be based on information that has been derived from publicly available sources that have not been independently verified. Alpha Bank is not under any obligation to update, revise or supplement this presentation or any additional information or to remedy any inaccuracies in or omissions from this presentation.

This presentation does not constitute an offer, invitation or recommendation to subscribe for or otherwise acquire securities. Also, it is not intended to be relied upon as advice to investors or potential investors and does not take into account the objectives, financial situation or needs of any particular investor. You are solely responsible for forming own opinion and conclusion.

Certain statements in this presentation may be deemed to be "forward-looking". You should not place undue reliance on such forward-looking statements. By their nature, forward-looking statements involve risk and uncertainty because they reflect current expectations and assumptions as to future events and circumstances that may not prove accurate. Forward-looking statements are not guarantees of future performance, and the actual results, performance, achievements or industry results of Alpha Bank's operations, results of operations, financial position and the development of the markets and the industry in which they operate or are likely to operate may differ materially from those described in, or suggested by, the forward-looking statements contained in this presentation. In addition, even if the operations, results of operations, financial position and the development of the markets and the industry in which Alpha Bank operates is consistent with the forward-looking statements contained in this document, those results or developments may not be indicative of results or developments in subsequent periods. A number of factors could cause results and developments to differ materially from those expressed or implied by the forward-looking statements including, without limitation, general economic and business conditions, competition, changes in banking regulation and currency fluctuations.

Forward-looking statements may, and often do, differ materially from actual results. Any forward-looking statements in this document reflect Alpha Bank' current view with respect to future events and are subject to risks relating to future events and other risks, uncertainties and assumptions relating to Alpha Bank's financial position, operations, results of operations, growth, strategy and expectations. Any forward-looking statement speaks only as of the date on which it is made. New factors will emerge in the future, and it is not possible for Alpha Bank to predict which factors they will be. In addition, Alpha Bank cannot assess the impact of each factor on its business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those described in any forward looking statements. Alpha Bank disclaims any obligation to update any forward-looking statements contained herein, except as required pursuant to applicable law.

About Alpha Bank

Alpha Bank S.A. (under the distinctive title Alpha Bank) is a credit institution, listed on the Athens Stock Exchange, and the parent company of the group of companies (Alpha Bank Group). Subsequent to the corporate transformation that took place in June 2025, Alpha Bank absorbed its 100% parent company, Alpha Services and Holdings S.A. and substituted ipso jure, in its capacity as a universal successor, in all assets and liabilities of Alpha Services and Holdings S.A.

Alpha Bank Group is one of the leading Groups of the financial sector in Greece which was founded in 1879 by J.F. Costopoulos. The Bank offers a wide range of high-quality financial products and services, including retail banking, SMEs and corporate banking, asset management and private banking, the distribution of insurance products, investment banking, brokerage and real estate management. https://www.alpha.gr/en/Group/investor-relations

Alpha Bank

Pages
Business Update 3
Financial Performance 10
Macroeconomic Update 19
P&L 21
Balance Sheet 32
Asset Quality 44
Capital 50
Segmental Information 56
Digital 62
ESG 64

Financial Performance

Macroeconomic Update

PL

Balance Sheet

Asset Quality

Capital

Segmental Information

Digital

ESG

H1 2025 performance reinforces outlook

H1 2025 Group Results

Set strong profitability foundation Reported Profit After Tax
Normalised Profit After Tax
€517mn
€460mn
+60% y/y
+5% y/y
Resilient Top line & Growth in Fees Net Interest Income
Fee Income
€795mn
€229mn
(5%) y/y
+16% y/y
Low NPE ratio &
Cost of Risk de-escalation
NPE ratio
Cost of Risk
3.5%
45bp
Increase in customer balances Performing loans
Customer funds
+15% y/y
+9% y/y
Excess capital growth allows for
distribution
Organic capital generation
Growth in Tangible Book Value5
+111bp
+14% y/y

1| Based on normalized profit after tax over average TBV; Calculated after deduction of AT1 coupon payments; Adjusted excluding capital above management target and dividends accrued but not paid; 2| Earnings per share Diluted; based on normalized profit after tax post AT1 coupon; 3| Pro-forma for remaining RWA relief from NPA transactions including mainly Skyline and Athena; 4| Subject to regulatory approval; 5| Adjusted for dividend and buyback

Return on Tangible Equity1 14.2% or 11.7% reported

Earnings Per Share2 €0.19 or €0.21 reported

Fully Loaded CET1 Ratio 15.7% or 16.2% pro-forma3

50% or €259mn of H1 25 reported profit

€111mn interim

proposed to be paid4 in Q4

ELTA: strategic partnership for nationwide financial inclusion

Signed a new exclusive partnership to deliver a full suite of financial services via ELTA's 1,100 service points across Greece.…

… promoting financial inclusion for > 1 million citizens, especially in rural, island, and underserved urban areas

Alpha Bank's technology and expertise will support ELTA's transformation into a modern, customer-centric financial hub

Rationale of the partnership

Expands Alpha Bank's physical footprint to 1,400+ locations, enhancing access for individuals and SMEs 01

02 Opens new revenue and liquidity pools for Alpha Bank, whilst initial set-up costs are small and shared among partners

Services will be rolled out gradually starting H2 25, and ELTA Branches will offer:

  • Daily banking (account opening, deposits, payments)
  • Exclusive access to Alpha Bank product suite, including loans, insurance, investments

03

Is aligned with our longterm sustainability and growth strategy

Unicredit partnership reinforced

COMMERCIAL PARTNERSHIP

WEALTH & ASSET MANAGEMENT WHOLESALE

  • Continued successful collaboration in Wealth with onemarkets Funds launched in 2024, and offering being continuously enhanced – "One-stop shop" investment solution, offering access to global capital markets to over 200k Private and Gold Alpha Bank customers
  • Other initiatives launched include collaboration on structured notes and the leveraging of UniCredit's brokerage capabilities
  • Ongoing collaboration on Unit Linked products

Highlights:

  • ✓ onemarkets c.€605mn of funds already distributed1
  • ✓ Structured notes 5 private placement since partnership commenced
  • ✓ Three AlphaLife Unit Link product issuances in collaboration with UniCredit in 2024 and 2025 YTD (c.€110mn total notional)

  • Providing Alpha Bank's clients with access to UniCredit's pan-European network, thus solidifying our position as the bank of choice for our over 5k wholesale group of companies
  • Collaboration already well underway in:
  • o Trade finance and Transaction banking
  • o Trading and treasury products
  • o Advisory business and international syndications, including factoring
  • o Payment services including remittances currency conversion services Highlights:
  • ✓ Letters of guarantee and Letters of Credit for over €200mn in 2024 and 2025 YTD
  • c€300m of approved lending for international syndications since partnership commenced
  • c€650m volume of bilateral exchange of EURO payments in in 2024 and 2025 YTD

Partnership further reinforced through UniCredit's increase in Alpha Bank shareholding to c. 20%. Both parties continue to mutually benefits from compelling commercial partnership, joining forces in Romania by combining respective subsidiaries in the country and knowledge exchange

Structural advantages leading to earnings growth

Alpha Bank's structural advantages Outlook for 2027
Positioned to absorb rate
cuts and grow NII…

Dynamic
management of interest rate sensitivity

Significant potential from structural growth dynamics

Further upside from balance sheet and franchise positioning
…strong loan growth in
corporate lending…

Pace of growth retained above the €2bn mark

Significant expansion in Large Corporates and SMEs

Strong demand dynamics while lower rates reduce repayments
Accelerating earnings
growth and capital
…and accelerating
momentum in fee
generation capabilities…

Significant investment in corporate solutions bearing fruit

Accelerate growth in transaction banking and IB

Increasing growth and penetration in Wealth management
generation as rates
stabilize
+5% EPS growth
2025
…all further supported by
UniCredit partnership

Positioning franchise as bank of choice for cross-border activity

Unify
commercial framework to mutually benefit both groups
+12% EPS CAGR
2026-2027

EPS expansion to continue across 2025-2027

1| Earnings per share diluted calculated after deduction of AT1 coupon payments based on normalized profit after tax; 2| Assuming 43% payout of which 75% in buyback for 2024 and 50% payout of which 75% in buyback for 2025 at a share price of €3.30; 3| Assuming 43% payout of which 75% in buyback for 2024 and 50% payout of which 75% in buyback for 2025, 2026 and 2027 at a share price of €3.30; 4| Company-compiled consensus

Significant potential to create and return value to shareholders

Alpha Bank

Business Update 3
Financial Performance 10
Macroeconomic Update 19
P&L 21
Balance Sheet 32
Asset Quality 44
Capital 50
Segmental Information 56
Digital 62
ESG 64

Business Update

Macroeconomic Update

PL

Balance Sheet

Asset Quality

Capital

Segmental Information

Digital

ESG

10

Pages

Group Profit & Loss Summary

Profit & Loss (€ mn) H1 2024 H1 2025 Δ % Q1 2025 Q2 2025 Δ %
Net Interest Income 833 795 (5%) 395 399 1%
Net fee and commission Income 197 229 16% 108 122 13%
Trading & Other Income 67 86 28% 56 30 (46%)
Operating Income 1,097 1,110 1% 559 551 (1%)
Total Operating Expenses (417) (418) 0% (204) (214) 5%
Pre Provision Income 680 692 2% 355 337 (5%)
Impairment Losses (120) (91) (24%) (52) (40) (23%)
Profit/ (Loss) before income tax 552 605 10% 307 298 (3%)
Income Tax (163) (152) (7%) (72) (80) 12%
Impact from NPA transactions, discontinued operations & other adjustments (67) 64 (12) 76
Reported Profit/ (Loss) after income tax 322 517 60% 223 294 31%
Normalised Profit After Tax 437 460 5% 239 221 (8%)

Operating income:

  • Net interest income +1% q/q offsetting deterioration from rates and US \$. Fee income +3% q/q underlying
  • Quarterly decline reflecting normalization of trading

Operating expenses:

  • Costs up just 1.3% y/y reflecting VSS and IT benefits
  • Cost pressures expected to return to more normal levels

Impairment losses:

  • Cost of Risk at 39bp in Q2
  • Asset quality environment remains benign

Reported Profit After Tax:

  • Bottom line +31% q/q on DTA recognition
  • Normalised profit of €221mn in the quarter

Q2 25 Group Balance Sheet

  • Growth fueled by corporates despite FX headwinds
  • €1.5bn net credit expansion in H1, partially offset by FX headwinds and NPE portfolio reclassified to Held-For-Sale

Customer funds:

  • Deposit inflows of €0.9bn in the quarter, mainly corporates
  • AuM net sales at €0.5bn

Tangible Book Value:

  • 2024 Dividend payment of €70mn impacting Q2 25
  • Growth ex-payouts at 5% q/q

CET1 ratio:

  • 40bp of organic capital generation
  • €147mn of dividend accrual in the quarter

Net interest income and Fees

Interest Income / Interest Expense breakdown

Group, € mn

101 104 107 106 110 481 475 472 439 419 (114) (107) (104) (86) (78) (84) (87) (91) (82) (70) 27 Q2 24 23 Q3 24 22 Q4 24 19 Q1 25 18 Q2 25 Deposits Funding & Other Loans NPE Bonds Loans PE 411 408 406 395 399

12 13 14 11 14 38 40 34 29 42 7 22 22 25 30 28 24 29 38 30 32 5 Q2 24 5 Q3 24 4 Q4 24 Q1 25 5 Q2 25 100 109 114 108 122 Business credit related Asset management Bancassurance Cards & Payments Other Fees Group, € mn o/w c. (€5mn) impact from government measures

Performing loans and Customer Funds

Performing loan book expansion

Group, € bn

Customer Funds evolution

Group, € bn

Asset quality

NPE ratio target for the year achieved

Cost of Risk at 39bp reflecting benign environment

Coverage at 57%

Quarterly evolution in Capital

Outlook update

mmary financials
FY 24 2025
Guidance
2027
Outlook
Total Revenues (€ bn) 2.2 >2.2 >2.5
Cost-Income Ratio 38.6% c. 39% c. 37%
Cost of Risk (bps) 63 c. 50 c. 50
Reported ROTE 9.7% c. 11% c. 12%
Normalised ROTE excluding excess capital1 14.0% c. 13.5% c. 14.0%
Reported EPS (€)
Normalised EPS2 (€)
0.26
0.35
c. 0.34
c. 0.36
>0.42
>0.42
Tangible Equity (€ bn) 7.0 c. 7.5 >8
FL CET1 Ratio 16.3% >16.3% >17%

Previously…. Updated

• NII: \$ and rate pressure • Fees & other better Guidance on costs reiterated Cost of Risk sustainably at c45bp ROTE c13% in 2027 EPS 2% higher • 0.37 in 2025 • 0.46 in 2027 (incl. acquisitions) Capital >15% in 2025 and >16% in

Revenues 2025 confirmed >2.2bn

18

2027 on account of acquisitions

Alpha Bank

Business Update 3
Financial Performance 10
Macroeconomic Update 19
P&L 21
Balance Sheet 32
Asset Quality 44
Capital 50
Segmental Information 56
Digital 62
ESG 64

Business Update

Financial Performance

PL

Balance Sheet

Asset Quality

Capital

Segmental Information

Digital

ESG

19

Pages

Solid growth dynamics, declining unemployment and persistent inflation

Unemployment rate in euro area countries

Selected indicators in H1 2025

Year-to-Date
New Passenger Car
Registrations
(annual % change)
1.9%
(Jan –
June
25)
Inbound Traveller Flows
(annual % change)
2.1%
(Jan –
May 25)
Real GDP growth
(annual % change)
2.2%
(Q1-25)
Economic Sentiment
Indicator
107.2
(Jan –
June 25)
PMI 53.3
(Jan –
June
25)
Retail
Trade
(volume,
nsa,
annual % change)
4.2%
(Jan –
Apr 25)
Residential Prices
(annual % change)
6.8%
(Q1-25)
Production of Capital Goods
(annual % change)
8.4%
(Jan –
May 25)

2,7 3,6 3,8 3,9 4,1 4,3 4,6 5,2 5,4 6,3 6,3 6,3 6,4 6,4 6,7 7,0 7,3 7,9 8,9 9,1 10,9 4,0 3,8 4,6 5,1 7,9 7,3 8,2 7,0 7,1 10,1 6,5 8,2 7,1 7,7 6,1 7,8 8,1 6,7 16,3 8,2 15,7 Malta Germany Netherlands Slovenia Cyprus Ireland Croatia Slovakia Austria Italy Belgium Euro area Portugal Lithuania Luxembourg Latvia France Estonia Greece Finland Spain 5m2025 5m2021

Headline inflation

Sources: ELSTAT, Eurostat, European Commission, Bank of Greece, S&P Global Economic Research calculations

Alpha Bank

Business Update
Financial Performance 10
Macroeconomic Update 19
P&L 21
Balance Sheet 32
Asset Quality 44
Capital 50
Segmental Information 56
Digital 62
ESG 64

Business Update

Financial Performance

Macroeconomic Update

Balance Sheet

Asset Quality

Capital

Segmental Information

Digital

ESG

21

Pages

Group Profit & Loss Summary

Profit & Loss
(€ mn)
H1
2025
H1
2024
yoy %
change
Q2
2025
Q1
2025
qoq %
change
Net Interest Income 795 833 (5%) 399 395 1%
Net fee and commission Income
Trading & Other Income
229
86
197
67
16%
28%
122
30
108
56
13%
(46%)
Operating Income 1,110 1,097 1% 551 559 (1%)
Recurring Operating Expenses
Extraordinary
(418)
0
(412)
(5)
1%
(100%)
(214)
0
(204)
0
5%
Total Operating Expenses (418) (417) 0% (214) (204) 5%
Core Pre Provision Income 638 640 0% 330 308 7%
Pre Provision Income 692 680 2% 337 355 (5%)
Impairment Losses (91) (120) (24%) (40) (52) (23%)
Profit/ (Loss) before income tax 605 552 10% 298 307 (3%)
Income Tax
1
Impact from NPA transactions,
(152) (163) (7%) (80) (72) 12%
discontinued operations & other
adjustments
64 (67) 76 (12)
Reported Profit/ (Loss) after income tax 517 322 60% 294 223 31%
2
Normalised Profit After Tax
460 437 5% 221 239 (8%)

Reported Profit After Tax

Normalised Profit After Tax2

1| Q2 2025 includes €77mn impact from NPA transactions. 2| Normalised Profit After Tax of €221mn in Q2 2025, is Reported Profit /(Loss) After Tax of €294mn excluding (a) NPA transactions impact of €77mn, (b) €150mn of other adjustments primarily driven by DTA recognition and Post Model Adjustments to loans and tax charges related to the above.

Profit & Loss - Detailed

(€ mn) Q2 2024 Q3 2024 Q4 2024 Q1 2025 Q2 2025 qoq%
change
yoy%
change
Net Interest Income 411.1 408.2 405.7 395.3 399.3 1.0% (2.9%)
Net fee and commission income 100.1 108.8 114.4 107.5 121.6 13.1% 21.4%
Income from financial operations 13.3 17.6 43.5 47.3 7.1 (85.0%) (47.0%)
Other income 17.1 9.6 13.9 8.6 23.2 35.4%
Operating Income 541.7 544.2 577.5 558.7 551.2 (1.3%) 1.8%
Staff costs (92.8) (92.2) (97.3) (88.2) (97.0) 10.0% 4.6%
General Administrative Expenses (78.3) (73.3) (91.9) (80.4) (83.1) 3.5% 6.2%
Depreciation and amortization (40.5) (45.2) (45.0) (35.1) (34.0) (3.1%) (16.0%)
Recurring Operating Expenses (211.5) (210.7) (234.2) (203.6) (214.2) 5.2% 1.3%
Extraordinary costs (1.3) 0.0 (4.7) 0.0 0.0
Total Operating expenses (212.8) (210.7) (238.9) (203.6) (214.2) 5.2% 0.6%
Core Pre-Provision Income 316.9 315.8 299.8 307.8 330.0 7.2% 4.1%
Ιmpairment
losses
(51.8) (53.1) (63.2) (51.6) (39.7) (23.1%) (23.3%)
Other items (4.2) 3.0 (5.1) 4.0 0.7 (82.6%)
Impairments & Gains/(Losses) on financial instruments, fixed
assets and equity investments
(3.1) 0.3 (7.2) (1.7) (1.2) (33.1%) (62.0%)
Provisions and transformation costs (0.8) 0.9 1.6 (0.2) (0.1) (31.7%) (82.2%)
Share of profit/(loss) of associates and joint ventures (0.3) 1.9 0.4 5.9 2.0 (66.2%)
Profit/ (Loss) before income tax 272.9 283.4 270.3 307.4 298.0 (3.1%) 9.2%
Income Tax (84.8) (84.4) (69.1) (71.9) (80.4) 11.8% (5.3%)
Profit/ (Loss) after income tax from continuing operations 188.1 199.0 201.2 235.6 217.7 (7.6%) 15.7%
Impact from NPA transactions (101.6) (18.4) (19.2) (12.1) (76.8) (24.4%)
Profit/ (Loss) after income tax from discontinued operations 23.0 19.7 (5.2) 3.8 2.9 (22.4%) (87.3%)
Other adjustments 0.8 (33.6) (11.9) (3.9) 149.9
Profit/ (Loss) after Income tax 110.3 166.7 164.9 223.3 293.7 31.5%
Net interest Margin (NIM) 2.24% 2.20% 2.21% 2.18% 2.18%

Main P&L items

Net Interest Income

Group, € mn

Recurring operating expenses

Group, € mn

Net fee and commission income

Group, € mn

Cost of Risk1

€mn & bps over net loans

24

1| Includes underlying impairments and servicing fees

Net Interest Income driver headlines

Performing loan spreads3 Greece, % 3.11%

Deposit costs

Deposit beta1 Greece, %

Term Deposit pass-through2 EUR, %

1| Deposit beta refers to total cost of deposits in Greece versus 3M Euribor. 2| Time deposit pass through refers to the deposit rate offered to a client over the relevant reference rate at the time of offer. 3| Spreads contain MFR methodology modification impact calculation now uses long term curves to take into account the estimated average life of the products

Individuals Business

Loan and deposit spreads

Net loan balances & spreads

€ bn

0

100

200

Fees

Operating Expenses

Group, € mn Q2 25 Q2
24
yoy
%
Q2 25 Q1 25 qoq
%
Staff
costs
(97.0) (92.8) 4.6% (97.0) (88.2) 10.0%
General Administrative
expenses
(83.1) (78.3) 6.2% (83.1) (80.4) 3.5%
Depreciation and
amortisation
(34.0) (40.5) (16.0%) (34.0) (35.1) (3.1%)
Recurring Operating
Expenses
(214.2) (211.5) 1.3% (214.2) (203.6) 5.2%
Extraordinary costs 0.0 (1.3) 0.0 0.0
Total Operating
Expenses
(214.2) (212.8) 0.6% (214.2) (203.6) 5.2%

Employees Branches

Greece 8,147 7,354 7,503 5,925 5,940 5,678 5,741 5,798 5,513 5,637 5,585

1| Includes corporate and private banking centers. 2| including sabbaticals

Reported to Normalised

Profit & Loss (€ mn) Bridge between reported and normalised profit
Q2
2025
Published Delta Normalised
Net Interest Income 399 (3) 396
Net fee and commission Income 122 0 122
Trading income 7 3 10
Other income 23 0 23
Operating Income 551 551
Staff costs (97) 0 (97)
General Administrative Expenses (83) 0 (83)
Depreciation and amortization (34) 0 (34)
Recurring Operating Expenses (214) (214)
Extraordinary 0 0 0
Total Operating Expenses (214) (214)
Core Pre Provision Income 330 327
Pre Provision Income 337 337
Impairment Losses (40) 0 (40)
o/w Underlying 17 0 0
o/w servicing fees 11 0 0
o/w securitization expenses 12 0 0
Other impairments (0) 0 (0)
Impairment losses of fixed assets and equity investments (4) 0 (4)
Gains/(Losses) on disposal of fixed assets and equity investments 3 0 3
Provisions and transformation costs (0) (0) (0)
Share of profit/(loss) of associates and joint ventures 2 0 2
Profit/ (Loss) before income tax 298 298
Income Tax (80) 0 (80)
Profit/ (Loss) after income tax 218 218
Impact from NPA transactions (77) 77 0
Profit/ (Loss) after income tax from discontinued operations 3 0 3
Other adjustments 150 (150) 0
Reported Profit/ (Loss) after income tax 294 (73) 221

Reported to Normalised

Bridge between Reported and Normalised Profit -
Quarterly (€ mn)
Q2 2022 Q3 2022 Q4 2022 Q1 2023 Q2 2023 Q3 2023 Q4 2023 Q1 2024 Q2 2024 Q3 2024 Q4 2024 Q1 2025 Q2 2025
Reported Profit/ (Loss) after income tax 115 70 59 111 191 195 121 212 110 167 165 223 294
Net Interest Income 0 0 0 0 0 0 0 0 0 0 (1) (3) (3)
Net fee and commission Income 0 0 0 0 0 0 0 0 0 0 0 0 0
Trading income 0 (69) 0 0 0 0 0 0 0 0 1 3 3
Other income 0 0 0 0 0 0 0 0 0 0 0 0 0
Staff costs 0 0 0 0 0 0 0 0 0 0 0 0 0
General Administrative Expenses 0 0 0 0 0 0 0 0 0 0 0 0 0
Depreciation and amortization 0 0 0 0 0 0 0 (2) 0 0 (5) 0 0
Extraordinary (3) (1) 3 (0) 5 0 (5) 3 1 0 5 0 0
Impairment Losses 3 0 0 0 0 0 0 0 (0) 0 0 0 0
Other impairments 0 0 0 0 0 0 0 0 0 0 0 0 0
Impairment losses of fixed assets and equity investments 0 (0) 0 0 0 0 0 0 0 0 0 0 0
Gains/(Losses) on disposal of fixed assets and equity investments 0 0 0 0 0 0 0 0 0 0 0 0 0
Provisions and transformation costs (0) (0) 0 (0) 0 0 0 0 0 0 0 0 (0)
Share of profit/(loss) of associates and joint ventures 0 0 0 0 0 0 0 0 0 0 0 0 0
Income Tax (0) 26 (3) (0) (1) 0 2 1 (1) 9 0 0 0
Impact from NPA transactions 167 77 36 23 (5) (2) 109 5 102 18 19 12 77
Profit/ (Loss) after income tax from discontinued operations (217) (4) (5) 0 0 0 12 0 2 1 0 0 0
Other adjustments 7 (6) 10 27 5 22 (22) 3 (1) 34 12 4 (150)
Normalised Profit After Tax 70 94 102 162 195 215 216 222 214 228 196 239 221

Alpha Bank

Pages
Business Update 3
Financial Performance 10
Macroeconomic Update 19
P&L 21
Balance Sheet 32
Asset Quality 44
Capital 50
Segmental Information 56
Digital 62
ESG 64

Business Update

Financial Performance

Macroeconomic Update

PL

Asset Quality

Capital

Segmental Information

Digital

ESG

Q2 2025 Group Balance Sheet Summary

Balance Sheet
(€ bn)
Jun 2025 Mar 2025 Jun 2024 q/q
Total Assets 73.5 73.1 73.5 0.3
Securities 17.2 17.3 16.5 0.0
Cash & Cash Balances 3.1 3.5 4.2 (0.4)
Net Loans 41.0 40.2 36.5 0.8
ECB balances 2.5 2.8 4.0 (0.3)
Deposits 51.3 50.4 48.2 0.9
Tangible Equity 7.5 7.2 6.7 0.3
CET1 ratio (Fully loaded) 15.7% 16.2% 14.8%
Total Capital ratio (Fully loaded) 21.2% 21.7% 19.0%
NPE ratio 3.5% 3.7% 4.6%
NPE Cash Coverage 57% 50% 47%

CET1 (Fully loaded)

Group, € bn

Balance sheet composition

Business Volumes

(€
mn
)
Jun 2024 Sep 2024 Dec
2024
Mar 2025 Jun 2025 % YoY
Group
Gross Loans
37,236 38,318 40,479 40,786 41,687 12.0%
Mortgages 7,083 7,065 6,888 6,846 6,744 (4.8%)
Consumer Loans 1,253 1,255 1,212 1,197 1,217 (2.9%)
Credit Cards 1,003 976 994 943 942 (6.1%)
Small Business Loans 1,940 1,956 1,864 1,835 1,831 (5.6%)
Medium and Large Business Loans 25,262 26,385 28,746 29,170 30,226 19.6%
CLOs 695 680 776 795 727 4.7%
of which:
Domestic 35,859 36,785 38,879 39,134 39,834 11.1%
Mortgages 6,496 6,463 6,275 6,218 6,062 (6.7%)
Consumer Loans 1,192 1,190 1,148 1,133 1,149 (3.7%)
Credit Cards 998 970 988 937 936 (6.2%)
Small Business Loans 1,923 1,939 1,848 1,818 1,813 (5.7%)
Medium and Large Business Loans 24,555 25,543 27,845 28,233 29,148 18.7%
of which: Shipping Loans 2,964 3,530 3,772 3,812 3,682 24.2%
CLOs 695 680 776 795 727 4.7%
International 1,377 1,532 1,600 1,652 1,853 34
6
%
1
Accumulated Provisions
(742) (770
)
(677
)
(
626
)
(715) (3
7%)
Group Net Loans 36,519 37,573 39,825 40,183 40,997 12.3
%
Customer Assets 65,781 67,944 69,487 69,661 71,572 8.8%
of which:
Group Deposits 48,189 49,745 51,032 50,363 51,306 6.5%
Sight & Savings 35,048 35,856 36,138 36,051 37,604 7.3%
Time deposits 13,141 13,889 14,894 14,311 13,702 4.3%
Domestic 44,793 46,234 47,420 46,737 47,450 5.9%
Sight & Savings 33,546 34,365 34,549 34,483 35,866 6.9%
Time deposits 11,248 11,869 12,871 12,254 11,584 3.0%
International 3,396 3,510 3,611 3,626 3,856 1
3
5
%
Mutual Funds 6,543 6,757 7,276 7,567 8,281 26.6%
Fixed Income 3,194 3,354 3,163 2,960 2,857 (10.6%)
Equities 6,963 7,149 7,040 7,752 8,057 15.7%
Managed Accounts 892 940 976 1,019 1,072 20.2%
Total Private Banking Balances (incl. Deposits) 8,268 8,466 8,745 7
,853
8,068 (2.4
%)

Net Credit Expansion trends

Net credit expansion

Individuals Businesses

Greece, € bn

36

syndication

Net credit expansion breakdown

Performing loans

Greece, € bn

Q1 24 Q2 24 Q3 24 Q4 24 Q1 25 Q2 25
Beginning of period 36.2 36.5 35.9 36.8 38.9 39.1
Disbursements 1.9 2.1 3.0 4.0 2.5 2.8
Repayments (1.9) (2.0) (1.9) (2.1) (1.9) (1.9)
Net Flows to/from NPE (0.0) 0.0 (0.0) (0.1) (0.1) (0.1)
Other Movements 0.3 (0.7) (0.2) 0.2 (0.2) (0.0)
End of period 36.5 35.9 36.8 38.9 39.1 39.8
Net Credit Expansion 0.0 0.0 1.2 2.0 0.6 0.9

New disbursements – per category

Greece, € mn

Q2 23 Q3 23 Q4 23 Q1 24 Q2 24 Q3 24 Q4 24 Q1 25 Q2 25
Individuals 112 123 169 187 162 144 180 145 217
Business 1,887 1,729 2,669 1,713 1,916 2,892 3,860 2,360 2,555
Total 1,999 1,852 2,838 1,900 2,078 3,035 4,040 2,505 2,772

Loan portfolio breakdown

Securities portfolio

Securities portfolio

Group, Book value, Mar-25, € bn

  • The "Other/ECB eligible" bonds of €8.2bn is broken down to the following categories:
    • €4.8bn other sovereign bonds
    • €0.9bn bonds issued by supranationals
    • €1.2bn bonds investment grade bonds by other issuers & CLOs
    • €1.3bn bonds issued by Greek corporates

Customer Funds trends

Customer Funds evolution

Group, € bn

Deposits flow per quarter

Alpha Bank deposits evolution in Greece

Δ Core Δ Time

Alpha Bank deposits evolution in Greece

Greece, € bn

44.8 46.2 47.4 46.7 47.4 1.2 0.2 0.5 0.7 0.8 (0.1) (0.6) (0.1) Δ Business Δ Individuals 36% 64% Individuals

Deposits breakdown – June 2025

Deposits breakdown – June 2025

ECB Balances and Liquidity metrics

42

1| Commercial Surplus defined as the difference between Deposits and Net Loans

Wealth management

Notes: Investment AUMs also includes Equities & Bonds for non Private Banking customers. Private Banking Investment AUMs also includes AB Mutual Funds. Private Banking Investment AUMs does not include Alpha Life Mutual Funds. Private Banking figures reflect internal client segmentation to other Bank segments amounting to 1bn.

Alpha Bank

Business Update
Financial Performance
Financial Performance
Macroeconomic Update
Macroeconomic Update
PL
19
P&L
Balance Sheet
21
Balance Sheet 32
Asset Quality 44
Capital
Capital
50
Segmental Information
Segmental Information
Digital
56
Digital
ESG
62

Business Update

Financial Performance

44

Pages

NPE flows and Cost of Risk trends

Cost of Risk

bps (over net loans)

Gross organic NPE formation in Greece per segment

Gross formation (Organic) - Wholesale Greece, € mn (461) (192) 80 (254)(155) 170 (10) 18 (4) (29) (11) (5) 2018201920202021202220232024 Q2 24 Q3 24 Q4 24 Q1 25 Q2 25

Gross formation (Organic) - Retail

Note: Gross formation including curings, repayments, liquidations and debt forgiveness.

Auctions and repossession activity evolution

Auctioned properties (Conducted) 2Q2025

€ mn

REO portfolio evolution (entries/exits) – Greece (excl. Own Used)

  • The auction process has shown a slight downward trend. During 2Q2025, the volume of conducted auctions remained elevated, which is particularly notable given the historically lower levels of auction activity typically observed in the second quarter. A substantial number of auctions were unsuccessful, primarily due to the lack of bidders.
  • During 1H 2025, the Bank continued with its disinvestment strategy through the completion of €36mn REO sales in Greece (including €28mn Skyline perimeter) and €5mn in Cyprus. Sales in Greece included both commercial as well as residential assets. In parallel with its disinvestment efforts, the Bank also initiated a selective reinvestment strategy, focusing on commercial properties. During the first half of 2025, it acquired approximately €82 million in investment properties.

Detailed overview of asset quality by portfolio - Greece

(€ bn) Wholesale SBL Mortgages Consumer Total
Gross loans 29.9 1.8 6.1 2.1 39.8
(-) Accumulated Provisions (0.2) (0.2) (0.3) (0.1) (0.8)
Net loans 29.7 1.6 5.8 1.9 39.1
NPLs 0.1 0.2 0.4 0.1 0.9
NPL ratio 0.3% 10.8% 6.8% 7.0% 2.1%
NPEs 0.2 0.3 0.7 0.2 1.4
NPE ratio 0.8% 14.0% 10.8% 10.4% 3.4%
NPL collateral 0.1 0.1 0.4 0.0 0.6
NPE collateral 0.2 0.2 0.6 0.1 1.0
Coverage ratio Collateral
Cash
231%
60%
171%
NPL
152%
77%
75%
NPE
163%
66%
96%
NPL
143%
69%
75%
NPE
155%
91%
64%
NPL
133%
92%
40%
NPE
127%
100%
NPL
96%
27%
28%
67%
NPE
161%
71%
90%
NPL
132%
75%
57%
NPE
NPLs 0.1 0.2 0.4 0.1 0.9
(+) Forborne NPLs < 90 dpds 0.1 0.1 0.2 0.1 0.4
(+)
Unlikely to pay
0.0 0.0 0.0 0.0 0.1
NPEs 0.2 0.3 0.7 0.2 1.4
Forborne NPLs >90dpd 0.0 0.0 0.1 0.1 0.2
Forborne NPLs <90dpd 0.1 0.1 0.2 0.1 0.4
Performing forborne 0.1 0.2 0.8 0.1 1.1
Total forborne 0.2 0.3 1.1 0.2 1.7

Detailed overview of asset quality by portfolio - Group

(€ bn) Wholesale SBL Mortgages Consumer Total
Gross loans 31.0 1.8 6.7 2.2 41.7
(-) Accumulated Provisions (0.2) (0.2) (0.3) (0.1) (0.8)
Net loans 30.7 1.6 6.4 2.0 40.8
NPLs 0.1 0.2 0.5 0.1 0.9
NPL ratio 0.4% 10.8% 7.0% 6.9% 2.3%
NPEs 0.3 0.3 0.7 0.2 1.5
NPE ratio 0.9% 13.9% 10.7% 10.2% 3.5%
NPL collateral 0.1 0.1 0.4 0.0 0.7
NPE collateral 0.2 0.2 0.7 0.1 1.1
Collateral
Coverage ratio
Cash
231%
155%
67%
78%
164%
77%
NPL
NPE
162%
143%
66%
69%
96%
74%
NPL
NPE
151%
131%
88%
90%
63%
41%
NPL
NPE
127%
96%
27%
28%
100%
68%
NPL
NPE
160%
132%
71%
75%
89%
57%
NPL
NPE
NPLs 0.1 0.2 0.5 0.1 0.9
(+) Forborne NPLs < 90 dpds 0.1 0.1 0.2 0.1 0.4
(+)
Unlikely to pay
0.0 0.0 0.0 0.0 0.1
NPEs 0.3 0.3 0.7 0.2 1.5
Forborne NPLs >90dpd 0.0 0.0 0.1 0.1 0.3
Forborne NPLs <90dpd 0.1 0.1 0.2 0.1 0.4
Performing forborne 0.2 0.2 0.8 0.1 1.2
Total forborne 0.3 0.3 1.2 0.2 2.0

Alpha Bank

Business Update
Business Update
Financial Performance
Financial Performance
Macroeconomic Update
Macroeconomic Update
PL
19
P&L 21
Balance Sheet
Balance Sheet
Asset Quality
32
Asset Quality 44
Capital 50
Segmental Information
Segmental Information
Digital
56
Digital
ESG
62
ESG 64

50

Pages

Quarterly evolution in Capital

Actuals and regulatory requirements

Regulatory Capital composition

10.3% Tangible book value / Tangible Assets

Equity to regulatory capital bridge

€ mn

Group RWAs and Regulatory Capital

Group Risk Weighted Assets evolution € bn

Credit Risk Weights per portfolio

%

Further progress towards meeting MREL Requirements

  • No subordinated MREL requirement
  • Expect Alpha Bank to continue to be a regular issuer in the debt capital markets
  • MREL ratio as of 30.06.2025 stands at 28.6%, well above the final MREL binding target of 30.06.2025 (27.28%).

Outstanding Debt Instruments

Issuance date Tenor Size (€mn) Next Call Maturity Coupon
AT1
08/02/2023 PerpNC5.5 400 08/02/2028 Perpetual 11.875%
10/09/2024 PerNC5.75 300 10/06/2030 Perpetual 7.5%
Tier II
23/07/2025 10.25NC5.25 500 23/07/2031 23/07/2036 4.308%
13/06/2024 10.25NC5.25 500 13/09/2029 13/09/2034 6.00%
Senior preferred
23/09/2021 6.5NC5.5 500 23/03/2027 23/03/2028 2.50%
16/12/2022 4.5NC3.5 450 16/06/2026 16/06/2027 7.50%
13/02/2023 6NC5 70 13/02/2028 13/02/2029 6.75%
27/06/2023 6NC5 500 27/06/2028 27/06/2029 6.875%
22/11/2023 6NC5 50 22/11/2028 22/11/2029 6.50%
12/02/2024 6.25NC5.25 400 12/05/2029 12/05/2030 5.00%

1| The Combined Buffer Requirement (CBR) applies on top of MREL target. 2| Including Η1 2025 profits. 3| MREL requirements applicable only to the Bank on a consolidated basis. 4| Pro-forma for remaining RWA relief from NPA transactions including mainly Skyline and Athena.

Alpha Bank

Business Update
Business Update
Financial Performance
Financial Performance
Macroeconomic Update
Macroeconomic Update
PL
19
P&L 21
Balance Sheet
Balance Sheet
Asset Quality
32
Asset Quality
Capital
44
Capital 50
Segmental Information
Digital
56
Digital
ESG
62
ESG 64

Pages

Key figures REVENUES /
PROFITABILITY
VOLUMES
(in €mm) H1 25 H1 24 ∆difference, % (€44mn) €0.9bn
Net loans 8,906 9,198 (3%) Revenues y/y Deposits y/y
Deposits 34,585 33,642 3% (€36mn) +0.5mn
(0.3bn)
Total revenues 360 404 (11%) Profits3
y/y
Net Loans
y/y
Recurring Operating
expenses
(193) (200) (3%)
Normalised Profit 107 144 (25%) COST / INCOME RoCET11
Allocated CET1 @13% 774 883 (12%)
Cost / Income ratio 54% 49% 9% (7p.p.)
33%
RoCET1 ratio1 26% 33% (20%) 49% 26%
Contribution to
Group Revenues,
Contribution to Group Revenues, 'Q1 24
32%
'H1 25
23% Contribution to
Group recurring
2
profits, 'H1 25
54%
H1 24
H1 25
H1 24
H1 25

Wholesale

Key figures REVENUES /
PROFITABILITY
VOLUMES
(in €mm) H1 25 H1 24 ∆difference, % +€26mn €1.3bn
Net loans 28,844 24,280 19% Revenues y/y Deposits y/y
Deposits 10,235 8,900 15% +€20mn €4.6bn
Total revenues 470 444 6% Profits3
y/y
Net Loans y/y
Recurring Operating
expenses
(89) (85) 5%
Normalised Profit 255 235 9% COST / INCOME RoCET11
Allocated CET1 @13% 2,169 1,942 12%
Cost / Income ratio 19% 19% (1%) 0.3p.p.
25%
24%
RoCET1 ratio1 25% 24% 1% 19%
19%
Contribution to
Group Revenues,
Contribution to Group Revenues, 'Q1 24
42%
'H1 25
55% Contribution to
Group recurring
2
profits, 'H1 25
H1 24
H1 25
H1 24
H1 25

Key figures REVENUES /
PROFITABILITY
VOLUMES
(in €mm) H1 25 H1 24 ∆difference, % +€21mn €1.7bn
Assets under
Management
20,267 17,591 15% Revenues y/y Mutual Funds y/y
Total revenues 85 64 32% +€10mn €0.9bn
Recurring Operating
expenses
(33) (26) 27% Profits3 y/y Other AUMs
y/y
Normalised Profit 39 29 34%
Allocated CET1 @13% 41 33 26% COST / INCOME RoCET11
Cost / Income ratio 39% 40% (4%) +39p.p.
204%
RoCET1 ratio1 204% 166% 23% 40%
39%
166%
Contribution to
Contribution to Group Revenues, 'Q1 24
8%
Group Revenues,
'H1 25
8% Contribution to
Group recurring
2
profits, 'H1 25
H1 24
H1 25
H1 24
H1 25

International

(in €mm) H1 25 H1 24 ∆difference, %
Net loans 1,714 1,296 32%
Deposits 3,856 3,396 14%
Total revenues 78 78 0%
Recurring Operating
expenses
(43) (37) 15%
Normalised Profit 44 66 (33%)
Allocated CET1 @13% 271 482 (44%)
Cost / Income ratio 55% 48% 14%
RoCET1 ratio1 34% 28% 20%
Contribution to
Contribution to
Group Revenues,
Group recurring
7%
10%
2
'H1 25
profits, 'H1 25

NPAs and Corporate Center

Non Performing Assets (NPAs) Corporate Center
(in €mm) H1 25 H1 24 ∆difference, %
Net loans 1,006 1,289 (22%)
Assets 2,107 3,271 (36%)
Total revenues 18 25 (30%)
Recurring Operating
expenses
(29) (32) (11%) Recurring Operating
expenses
Normalised Profit (39) (58) (33%)
Allocated CET1 @13% 254 324 (22%)
RoCET1 ratio1 (43%) (44%) 2% RoCET1 ratio1
Contribution to
Group Revenues,
2%
'H1 25
(8%) Contribution to
Group recurring
2
profits, 'H1 25
Contribution to
Group Revenues,
9%
'H1 25
12%

(in €mm) H1 25 H1 24 ∆difference, % Assets 20,124 19,254 5% TBV 1,312 1,568 (16%) Total revenues 99 81 22% Recurring Operating expenses (31) (32) (3%) Normalised Profit 56 21 ... Allocated CET1 @13% 470 547 (14%) RoCET1 ratio1 23% 8% ... Corporate Center Contribution to Group Revenues, 'H1 25 Contribution to Group recurring 2 profits, 'H1 25 2

Alpha Bank

Business Update
Financial Performance
Macroeconomic Update 19
P&L 21
Balance Sheet 32
Asset Quality 44
Capital 50
Segmental Information 56
Digital 62
ESG 64

Business Update

Financial Performance

Macroeconomic Update

PL

Balance Sheet

Asset Quality

Capital

Segmental Information

ESG

62

Pages

Continuous improvement in key digital metrics

H1 '25 Key Achievements Investor Day KPIs

  • +31% Increase in Mobile Transactions YoY
  • +27% Digital Sales Items in 6m YoY (30% of total sales)
  • 3 out of 4 Consumer Loans digitally
  • 39% of Credit Cards issued digitally in like for like category
  • Consumer Loan with fully digital underwriting up to 15th. € launched in myAlpha Web & Mobile

% Digital Sales | H1 '25 Production

1| Referred to end of period snapshot; 2| Subscribers (Individuals & Businesses) with 12month login; 3| Txs through web/mobile/ATM/APS over total; 4| Digital 3month active over total "addressable"; 5| Referred to H1/2025

Alpha Bank

ESG 64
Digital 62
Segmental Information 56
Capital 50
Asset Quality 44
Balance Sheet 32
P&L 21
Macroeconomic Update 19
Financial Performance
Business Update

Business Update

Financial Performance

Macroeconomic Update

PL

Balance Sheet

Asset Quality

Capital

Segmental Information

Digital

64

Pages

Accelerating our journey to Net Zero

Our strategy for a resilient, net-zero economy by 2050

Financed emissions targets set on 4 sectors in Nov 2024 (1/2)

  • The targets have been set taking into account clients' decarbonization plans
  • While reducing transition risk, these targets will not materially constrain the Bank's ability to serve these sectors
  • The Bank is monitoring these sectors, and how its clients are progressing towards meeting their targets
  • The Bank has identified a set of contingency actions, if required
  • These sectors represent ~20% 1,2 of exposure and ~64% 2 of financed emissions (excluding Shipping) of NZBA sectors

.

Financed emissions targets set on 4 sectors in Nov 2024 (2/2)

Our Sustainable Finance Framework as an enabler in our Sustainability Strategy

Best-practice Climate & Environmental Risk Management embedded in credit decisions and loan pricing

ESG Assessment of all Clients Transaction Assessment

  • Assessment via interbank ESG questionnaire since 2023
  • Sector-based questionnaires, including climate data (Emissions & Targets)
  • Clients classified as High-Medium-Low risk
  • Requests corrective action plan in case of high-risk outcome

  • Assesses Environmental and Social impact of specific economic activity to be financed

  • Assessment criteria per our Sustainable Finance Framework, integrating EU Taxonomy if applicable
  • Corrective actions requested if negative impact is identified

Loan Pricing

  • Loan Pricing Framework takes into consideration the overall ESG assessment in the pricing of facilities
  • Sustainable investments benefit from selective discounts when appropriate
  • High risk clients' pricing incorporates additional risk premium component to incentivize improvement in sustainability

Our Green Bond Framework outlines the commitment to supporting sustainable development through green financing

• A clear and transparent roadmap for how the Bank intends to channel capital

into projects that advance environmental goals.

• Developed in alignment with the International Capital Markets Association

("ICMA") Green Bond Principles, 2021

  • Builds on Alpha Bank Sustainable Finance Framework ("SFF")
  • The Framework has received a positive external verification by ISS-Corporate.

USE OF PROCEEDS

  • 2 • Eligible Green Loan Categories: Green Loans, Recovery and Resilience Facility (RRF) financing, and General Purpose or Company Business Mix Loans (pure players).
  • Eligible Green Loan Themes: Energy Efficiency, Renewable Energy, Sustainable Transport, Resource Efficiency and Pollution Control, and Green Buildings.

Sustainability highlights: Delivering tangible results1

Support an environmentally sustainable Economy

€ 2.9 billion for Sustainable Disbursements since 2024

€ 558 million for Renewable Energy Projects since 2024

Zero financing to new investments in thermal coal mining, upstream oil exploration or coal-fired electricity generation

100% of electricity from renewable sources for all our buildings & Branches

58% of total energy consumed came from renewable sources

10.7% reduction of Scope 2 location- based emissions of the Group (vs 2023)

Foster healthy economies & Societal progress

86% of the Group's branches are accessible

51% Increase Youth employment at Group level

42% Women in managerial posts at Group level

80% Employees in Wholesale Banking Business trained for ESG

"IQonomy" Educational program that instills fundamental financial knowledge and skills in students, women, and individuals aged 55+

Together for Better Health Offered > 92k medical supplies across Greece, particularly for the most vulnerable citizens

  • SDG 3: Good health & Well being
  • SDG 10: Reduced inequalities
  • SDG 17: Partnerships for the Goals

Ensure robust & transparent Governance

33% Women at Board of Directors

58% Independent Non-Executive Board Members

All Committee Chairs are Independent

Sustainability integration Into Remuneration

Training & development of Board Members

Recognition of our commitment to Sustainability

Glossary (1/4)

Reference
number
Terms Definitions Relevance of the metric Abbreviation
1 Accumulated Provisions and
FV adjustments
Sum of Provision for impairment losses for loans and advances to customers, the Provision for impairment losses for the total
amount of off balance
sheet items exposed to credit risk as disclosed in the Consolidated Financial Statements of the reported period,and the Fair Value Adjustments (10).
Standard banking
terminology
LLR
2 Core Banking Income Sum of Net interest income and Net fee and commission income as derived from the Consolidated Financial Statements of the reported period. Profitability metric
3 Core deposits Sum of "Current accounts", "Savings accounts" and "Cheques payable", as derived from the Consolidated Financial Statements of
the reported
period, taking into account the impact from any potential restatement.
Standard banking
terminology
Core depos
4 Core Operating Income Operating Income (35) less Income from financial operations (18) less management adjustments on operating income for the corresponding period. Profitability metric
5 Core Pre-Provision Income Core Operating Income (4) for the period less Recurring Operating Expenses (45) for the period. Profitability metric Core PPI
6 Cost of Risk Impairment losses (14) for the period divided by the average Net Loans of the relevant period. Average balances is defined as
the arithmetic average
of balance at the end of the period and at the end of the previous period.
Asset quality metric (Underlying)
CoR
7 Cost/Assets Recurring Operating Expenses (45) for the period (annualised) divided by Total Assets (18). Efficiency metric
8 Deposits The figure equals Due to customers as derived from the Consolidated Balance Sheet of the reported period. Standard banking
terminology
9 Extraordinary costs Management adjustments on operating expenses, that do not relate to other PnL items.
10 Fair Value adjustments The item corresponds to the accumulated Fair Value adjustments for non-performing exposures measured at Fair Value Through P&L (FVTPL). Standard banking
terminology
FV adj.
11 Fully-Loaded Common Equity
Tier 1 ratio
Common Equity Tier 1 regulatory capital as defined by Regulation No 2024/1623 (Full implementation of Basel 3) , divided by total Risk Weighted
Assets
Regulatory metric of
capital strength
FL CET 1 ratio
12 Gross Loans The item corresponds to Loans and advances to customers, as reported in the Consolidated Balance Sheet of the reported period, gross of the
Accumulated Provisions and FV adjustments (1) excluding the accumulated provision for impairment losses on off balance sheet items, as disclosed
in the Consolidated Financial Statements of the reported period.
Standard banking
terminology
13 Impact from NPA transactions Management adjustments to income and expense items as a result of NPE/NPA exposures transactions Asset quality metric
14 Impairment losses Impairment losses on loans (16) excluding impairment losses on transactions (17). Asset quality metric
15 Impairment losses of which
Underlying
Impairment losses (14) excluding Loans servicing fees as disclosed in the Consolidated Financial Statements of the reported period. Asset quality metric
16 Impairment losses on loans Impairment losses and provisions to cover credit risk on Loans and advances to customers and related expenses as derived from
the Consolidated
Financial Statements of the reported period, taking into account the impact from any potential restatement, less management adjustments on
impairment losses on loans for the corresponding period.Management adjustments on impairment losses on loans include events that
do not occur
with a certain frequency, and events that are directly affected by the current market conditions and/or present significant variation between the
reporting periods.
Standard banking
terminology
LLP
17 Impairment losses on
transactions
Represent the impact of incorporating sale scenario in the estimation of expected credit losses. Asset quality metric

Glossary (2/4)

Reference
number
Terms Definitions Relevance of the metric Abbreviation
18 Impairments & Gains/(Losses) on
financial instruments, fixed assets
and equity investments
Sum of Impairment losses of fixed assets and equity investments ,Gains/(Losses) on disposal of fixed assets and equity investments and
Impairment losses, provisions to cover credit risk on other financial instruments as derived from the Consolidated Income Statement of the
reported period, less management adjustments on Impairments & Gains/(Losses) on fixed assets and equity investments. Management
adjustments on Impairments & Gains/(Losses) on fixed assets and equity investments include events that do not occur with a certain frequency,
and events that are directly affected by the current market conditions and/or present significant variation between the reporting periods.
Standard banking
terminology
19 "Income from financial
operations" or "Trading Income"
Sum of Gains less losses on derecognition of financial assets measured at amortised cost and Gains less losses on financial transactions, as
derived from the Consolidated Income Statement of the reported period ,adding the NII effect resulting from the hedge of the net
investment in
RON through foreign exchange swap derivatives, amounting to €1.5m in Q4 2024 and €2.5m in Q1 2025, and less management adjustments on
trading income for the corresponding period. Management adjustments on trading income include events that do not occur with a
certain
frequency, and events that are directly affected by the current market conditions and/or present significant variation between the reporting periods.
Standard banking
terminology
20 Income tax The figure equals Income tax as disclosed in the Consolidated Financial Statements of the reported period, less management adjustments on
income tax for the corresponding period. Management adjustments on income tax include events that do not occur with a certain
frequency, and
events that are directly affected by the current market conditions and/or present significant variation between the reporting
periods.
Standard banking
terminology
21 Leverage Ratio This metric is calculated as Tier 1 divided by Total Assets (54). Standard banking
terminology
22 Loan to Deposit ratio Net Loans (24) divided by Deposits (8) at the end of the reported period. Liquidity metric LDR or L/D ratio
23 Net Interest Income Net interest income as derived from the Consolidated Financial Statements of the reported period, excluding the NII effect resulting from the hedge
of the net investment in RON through foreign exchange swap derivatives, amounting to €1.5m in Q4 2024 and €2.5m in Q1 2025.
Profitability metric NII
24 Net Interest Margin Net interest income for the period (annualised) divided by the average Total Assets (55) of the relevant period. Average balance
is defined as the
arithmetic average of balance at the end of the period and at the end of the previous relevant period.
Profitability metric NIM
25 Net Loans Loans and advances to customers as derived from the Consolidated Balance Sheet of the reported period. Standard banking
terminology
26 Non Performing Exposure
Coverage
Accumulated Provisions and FV adjustments (1) plus CET 1 deductions used to cover calendar provisioning shortfall divided by NPEs (29) at the
end of the reference period.
Asset quality metric NPE (cash)
coverage
27 Non Performing Exposure ratio NPEs (29) divided by Gross Loans (12) at the end of the reference period. Asset quality metric NPE ratio
28 Non Performing Exposure Total
Coverage
Accumulated Provisions and FV adjustments (1) plus the value of the NPE collateral, plus CET 1 deductions used to cover calendar
provisioning
shortfall divided by NPEs (29) at the end of the reported period.
Asset quality metric NPE Total
coverage
29 Non Performing Exposures Non-performing exposures (29) are defined according to EBA ITS on forbearance and Non Performing Exposures as exposures that satisfy either
or both of the following criteria: a) material exposures which are more than 90 days past-due b)The debtor is assessed as unlikely to pay its credit
obligations in full without realisation of collateral, regardless of the existence of any past-due amount or of the number of days past due.
Asset quality metric NPEs
30 Non Performing Exposures
Collateral Coverage
Value of the NPE collateral divided by NPEs (29) at the end of the reference period. Asset quality metric NPE collateral
Coverage
31 Non Performing Loan Collateral
Coverage
Value of collateral received for Non Performing Loans (29) divided by NPLs (35) at the end of the reference period. Asset quality metric NPL collateral
Coverage
32 Non Performing Loan Coverage Accumulated Provisions and FV adjustments (1) plus CET 1 deductions used to cover calendar provisioning shortfall divided by NPLs (35) at the
end of the reference period.
Asset quality metric NPL (cash)
Coverage
33 Non Performing Loan ratio NPLs (35) divided by Gross Loans (12) at the end of the reference period. Asset quality metric NPL ratio

Glossary (3/4)

Reference
number
Terms Definitions Relevance of the metric Abbreviation
34 Non Performing Loan Total
Coverage
Accumulated Provisions and FV adjustments (1) plus the value of the NPL collateral, plus CET 1 deductions used to cover calendar provisioning
shortfall divided by NPLs (Non Performing Loans) at the end of the reference period.
Asset quality metric NPL Total
Coverage
35 Non Performing Loans Non Performing Loans (35) are Gross loans (12) that are more than 90 days past-due. Asset quality metric NPLs
36 Normalised Net Profit after
(income) tax
Normalised profits between financial year 2022 and 2021 are not comparable due to initiation of a new normalized profits procedure effective since
1.1.2022 which does not exclude specific accounts such as the trading gains account and is based on specific principles and criteria.
Main Income and expense items that are excluded for purposes of the normalized profit calculation are listed below:
1. Transformation related:
a. Transformation Costs and related Expenses
b. Expenses and Gains/Losses due to Non-Core Assets' Divestiture
c. Expenses/Gains/Losses as a result of NPE/NPA exposures transactions'
2. Other non-recurring related:
a. Expenses/Losses due to non anticipated operational risk
b. Expenses/Losses due to non anticipated legal disputes
c. Expenses/Gains/Losses due to short-term effect of non-anticipated and extraordinary events with significant economic impact
d. Non-recurring HR/Social Security related benefits/expenses
e. Impairment expenses related to owned used [and inventory] real estate assets
f. Initial (one off) impact from the adoption of new or amended IFRS
g. Tax related one-off expenses and gains/losses
3. Income Taxes Applied on the Aforementioned Transactions.
Profitability metric Normalised Net
PAT
37 Operating Income Sum of Net interest income, Net fee and commission income, Income from financial operations or Trading Income (19) and Other income, as
derived from the Consolidated Income Statement of the reported period, taking into account the impact from any potential restatement.
Standard banking
terminology
38 Other (operating) income Sum of Dividend income, Other incomeand insurance revenue/(expenses) and financial income/(expenses) from insurance contracts
as
derived
for the Consolidated Income Statements of the reported period, taking into account the impact from any potential restatement.
Standard banking
terminology
39 Other adjustments Include management adjustments for events that occur with a certain frequency, and events that are directly affected by the current market
conditions and/or present significant variation between the reporting periods and are not reflected in other lines in Income Statement.
40 Other items Sum of Impairment losses of fixed assets and equity investments, Gains/(Losses) on disposal of fixed assets and equity investments, Impairment
losses, provisions to cover credit risk on other financial instruments, Provisions and transformation costs and Share of profit/(loss) of associates
and joint ventures as derived from the Consolidated Financial Statements of the reported period, taking into account the impact from any potential
restatement, less management adjustments on other items for the corresponding period. Management adjustments on other items include events
that do not occur with a certain frequency, and events that are directly affected by the current market conditions and/or present significant variation
between the reporting periods.
Standard banking
terminology
41 PPI/Average Assets Pre-Provision Income for the period (42) (annualised) divided by Average Total Assets (55) of the relevant period. Average balance is defined as
the arithmetic average of balance at the end of the period and at the end of the previous relevant period.
Profitability metric
42 Pre-Provision Income Operating Income (37) for the period less Total Operating Expenses (56) for the period. Profitability metric PPI

Glossary (4/4)

Reference
number
Terms Definitions Relevance of the metric Abbreviation
43 Profit/ (Loss) before income tax Operating Income (37) for the period less Total Operating Expenses (56) plus Impairment losses on loans (16), plus Other items (40) Profitability metric
44 Profit/ (Loss) after income tax
from continuing operations
Profit/ (Loss) before income tax (43) for the period less Income tax (20) for the period Profitability metric
45 Profit/ (Loss) after income tax
from discontinued operations
The figure equals Net profit/(loss) for the period after income tax, from Discontinued operations as disclosed in Consolidated Income Statement of
the reported period, less management adjustments. Management adjustments on operating expenses include events that do not occur with a
certain frequency, and events that are directly affected by the current market conditions and/or present significant variation between the reporting
periods.
Profitability metric
46 Profit/ (Loss) attributable to
shareholders
Profit/ (Loss) after income tax from continuing operations (44) for the period, plus Impact from NPA transactions (13), plus Profit/ (Loss) after
income tax from discontinued operations (45), plus Other adjustments (39), plus Non-controlling interests as disclosed in Consolidated Income
Statement of the reported period.
Profitability metric
47 Recurring Cost to Income ratio Recurring Operating Expenses (48) for the period divided by Operating Income (37) for the period. Efficiency metric C/I ratio
48 Recurring Operating Expenses Total Operating Expenses (56) less management adjustments on operating expenses. Management adjustments on operating expenses
include
events that do not occur with a certain frequency, and events that are directly affected by the current market conditions and/or
present significant
variation between the reporting periods.
Efficiency metric Recurring
OPEX
49 Return on Equity Net profit/(loss) attributable to: Equity holders of the Bank (annualised), as disclosed in Consolidated Income Statement divided by the Average
balance of Equity attributable to holders of the Company, as disclosed in the Consolidated Balance sheet at the reported date, taking into account
the impact from any potential restatement. Average balance is defined as the arithmetic average of the balance at the end of the
period and at the
end of the previous relevant period.
Profitability metric RoE
50 "Return on Tangible Book Value"
or "Return on Tangible Equity"
Net profit/(loss) attributable to: Equity holders of the Bank (annualised), as disclosed in Consolidated Income Statement divided by the Average
balance of Tangible Book Value (53). Average balance is defined as the arithmetic average of the balance at the end of the period and at the end
of the previous relevant period.
Profitability metric RoTBV or RoTE
51 RWA Density Risk Weighted Assets divided by Total Assets (55) of the relevant period. Standard banking
terminology
52 Securities Sum of Investment securities and Trading securities, as defined in the consolidated Balance Sheet of the reported period. Standard banking
terminology
53 Tangible Book Value or Tangible
Equity
Total Equity excluding the sum of Goodwill and other intangible assets, Non-controlling interests and Additional Tier 1 capital & Hybrid securities.
All terms disclosed in the Consolidated Balance sheet at the reported date, taking into account the impact from any potential
restatement.
Standard banking
terminology
TBV or TE
54 Tangible Book Value per share Tangible Book Value (53) divided by the outstanding number of shares. Valuation metric TBV/share
55 Total Assets Total Assets (55) as derived from the Consolidated Balance Sheet of the reported period, taking into account the impact from any
potential
restatement.
Standard banking
terminology
TA
56 Total Operating Expenses Sum of Staff costs, Voluntary exit scheme program expenses, General administrative expenses, Depreciation and amortization, Other expenses
as derived from the Consolidated Income Statement of the reported period taking into account the impact from any potential restatement.
Standard banking
terminology
Total OPEX

Alpha Bank Contacts

Vasileios Kosmas

CFO

Iason Kepaptsoglou

Director Investor Relations Division

+30 210 326 2271

[email protected]

Manager Investor Relations Division Stella Traka +30 210 326 2274 [email protected]

Senior Specialist Investor Relations Division Selini Milioni +30 210 326 2273

[email protected]

Investor Relations Division

40 Stadiou Street, 102 52, Athens

+30 210 326 2271 +30 210 326 2277

[email protected]

Internet : www.alpha.gr Reuters : ACBr.AT (shares) Bloomberg : ALPHA GA (shares)

Alpha Bank Depository Receipts (ADRs) Reuters : ALBKY.PK Bloomberg : ALBKY US

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