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Accor Earnings Release 2017

Apr 20, 2017

1066_10-q_2017-04-20_92347e43-4d03-45e0-ba0a-52f8b10d7d1f.pdf

Earnings Release

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Press Release Paris, April 20, 2017

Robust growth in first-quarter 2017 revenue: like-for-like increase of 7.4%

Sébastien Bazin, Chairman and Chief Executive Officer of AccorHotels, said:

"The trends observed in the first quarter in the vast majority of regions reflect a favorable environment for the hotel industry. This is particularly the case in our three main markets, France, Europe and the Asia-Pacific region. The new businesses also performed well, thanks in part to the support of AccorHotels. At the same time, the Group further entrenched its growth, its move into new businesses and its leadership in the luxury segment through numerous value-creating acquisitions, namely Rixos and BHG in hotels, and Availpro, Potel & Chabot and VeryChic in new businesses. Lastly, the process of transforming AccorInvest into a subsidiary is underway; AccorHotels is therefore perfectly in line with our 2017 objectives."

Consolidated first-quarter 2017 revenue totaled €425 million, up 35.4% as reported and 7.4% on a like-for-like basis.

Changes in the scope of consolidation (acquisitions and disposals) made a positive contribution of €82 million (+26%), thanks in particular to the contributions of Raffles, Fairmont, Swissotel, onefinestay and John Paul.

Currency effects had a positive impact of €6 million, attributable primarily to the Brazilian real (+€8.2 million) and the Australian dollar (+€4.3 million).

During the first quarter, AccorHotels' development represented 35 hotels and more than 7,000 rooms. As of March 31, 2017, the Group's pipeline amounted to 951 hotels and 176,000 rooms.

On July 12, 2016, AccorHotels announced its intention to turn HotelInvest into a subsidiary and dispose of a majority of it, united under AccorInvest, in the summer of 2017. In accordance with IFRS 5, the assets held for sale have been placed in a separate item on the balance sheet and in the income and cash flow statements. The 2017 data presented in this press release reflect this accounting treatment.

Accordingly, the Group is now structured around the following business lines:

  • HotelServices, which houses the hotel franchisor and operator business, as well as activities related to hotel operations
  • New businesses, at this stage combining FastBooking, onefinestay and John Paul (previously part of HotelServices)
  • Hotel assets, which include HotelInvest assets not transferred to AccorInvest, mainly corresponding to Orbis, hotels operated under lease agreements based on a percentage of EBITDAR (with no minimum guarantee, also known as management leases) and the remainder of the assets intended to be restructured before the Booster transaction closes.

HotelServices is now organized into six operating regions:

  • France & Switzerland
  • Europe (including Southern Europe)
  • Middle East & Africa
  • Asia-Pacific
  • North America, Central America & the Caribbean
  • South America

SOLID GROWTH IN REVENUE

With strong growth for HotelServices (+5.6%) and the new businesses (concierge services, luxury home rentals and digital services for independent hotel operators, +10.4%), the Group recorded revenue growth of 7.4% at constant scope of consolidation and exchange rates (LFL) in the first quarter of 2017, despite the loss of one day of business compared with the first quarter of 2016. Revenue derived from the hotel assets held by the Group, mainly in Central Europe and under lease in Brazil, also grew in first-quarter 2017, by 5.8%.

In € millions Q1 2016 Q1 2017 Change
(as reported)
Change
(LFL)
HotelServices 295 394 +33.6% +5.6%
New businesses 5 13 N/A +10.4%
Hotel assets 118 129 +9.8% +5.8%
Holding &
Intercos
(104) (112) N/A N/A
Total 314 425 +35.4% +7.4%

POSITIVE MOMENTUM FOR HOTELSERVICES

HotelServices, which operated 4,158 hotels (586,578 rooms) under franchise agreements and management contracts at the end of March 2017, reported a 34% increase in revenue as reported to €394 million. This growth reflected the combined impact of very strong business levels in the majority of regions, favorable comparison bases, notably in France and Belgium, and, to a lesser extent, the shift of the Easter vacation period to April.

In € millions Q1 2016 Q1 2017 Change
(LFL)
France & Switzerland 76 77 -0.6%
Europe 77 85 +8.4%
Middle East & Africa (MEA) 23 30 +1.9%
Asia-Pacific 91 117 +10.6%
North America, Central America & the Caribbean 8 36 +0.1%
South America 15 17 -10.6%
Worldwide structures 6 32 +34.6%
Total(1) 295 394 +5.6%

Consolidated RevPAR was up 5%.

In France & Switzerland, revenue was down 0.6% on a like-for-like basis. The decline was attributable in particular to the loss of one business day and to the conversion of around 60 Grape Hospitality hotels into franchised hotels in June 2016. However, RevPAR was up sharply (+5.0%), driven by a 2.7 point increase in the occupancy rate combined with stable prices.

  • The strongest growth was observed in Paris, particularly in the leisure segment (+9%), while business stays increased by 5%.
  • Business in cities other than Paris benefited from the World Handball Cup and a rich events calendar.

Europe posted strong revenue growth (+8.4% like-for-like), driven by RevPAR growth of 7.4%, all segments combined.

  • In the United Kingdom, business remained very brisk (+9.2%), benefiting from the depreciation of the pound sterling, which notably led the British to favor local destinations. In London, there was a marked recovery in the leisure segment, both local and international, with a very pronounced increase in travelers coming from Asia and North America. At the same time, the business travel segment remained very solid.
  • RevPAR increased by 7.1% in Germany, thanks notably to a favorable trade fair calendar in the first quarter. RevPAR in Eastern Europe grew by 9.4%,

supported by an economy that is booming across the entire region and by the renovations carried out in 2016.

  • The Iberian Peninsula continued its recovery, recording strong business levels once again, with RevPAR growth of 11.4%.

The Middle East & Africa region recorded a 1.9% increase in revenue, with performances varying significantly between Morocco and Dubai, which were very sound, and the more challenging markets, such as the Emirates, Saudi Arabia, Angola and Algeria, which are sensitive to oil prices.

The Asia-Pacific region performed very well, posting 10.6% growth driven by the luxury segment (RevPAR up 6.4%) and persistently fast development.

North America, Central America & the Caribbean remained strong despite the notable decline in arrivals of foreign tourists in the United States' major cities. AccorHotels benefits from the well-balanced spread of Fairmont hotels across the United States and Canada, and a strong presence in US cities less exposed to international customers. As a result, regional RevPAR grew by 3.6%. The 0.1% like-for-like increase in revenue does not include Fairmont; it only takes into account the hotels included in the scope of consolidation in Q1 2016, which are more exposed to markets such as New York and Miami.

Lastly, the situation remains difficult in South America, and more precisely in Brazil. Regional revenue was down 10.6%, with Rio facing a particularly challenging situation (RevPAR down 32% across the city), reflecting the overcapacity generated by the Olympic Games and a depressed socioeconomic environment.

The Group's development continues at a rapid pace. During the first quarter, AccorHotels opened 35 hotels, representing more than 7,000 rooms. At the end of March 2017, the Group's pipeline comprised 951 hotels and 176,000 rooms, of which 82% in emerging markets and 45% in the Asia-Pacific region.

SUSTAINED GROWTH IN NEW BUSINESSES

In the three months to end-March 2017, revenue from the new businesses (concierge services, luxury home rentals and digital services for independent hotels) amounted to €13 million, compared with €5 million in first-quarter 2016, thanks to the consolidation of John Paul and onefinestay.

DIGITAL SERVICES FOR INDEPENDENT HOTELS

Fastbooking, whose business consists of offering independent hotel operators digital solutions to help boost their direct sales, posted organic growth of 10.4% on a like-for-like basis. In this segment, the acquisition of Availpro, announced on April 5, will round out the suite of products and services offered to hotel

operators and create the European leader in digital services for independent hotels.

LUXURY HOME RENTALS

The luxury home rentals business, which included onefinestay in first-quarter 2017, delivered revenue of €2 million, with good performances in London and Paris, and a more mixed situation in the United States.

During the quarter, onefinestay added four new destinations: the Hamptons and Southern California in the United States, the French Riviera, and Edinburgh in Scotland. Four additional destinations are set to open in 2017. In addition, the acquisition of TravelKeys, which fits seamlessly with onefinestay's offer in the luxury segment, is expected to be finalized by the end of April. The deal will give AccorHotels worldwide leadership in this segment, with more than 10,000 addresses worldwide.

CONCIERGE SERVICES

In a booming market, John Paul posted quarterly revenue of €6 million. Its integration into the Group is continuing at a fast pace; it has taken charge of Customer Care, and is managing the AccorLocal project, currently being tested in Paris.

HOTEL ASSETS: STRONG PERFORMANCE IN CENTRAL EUROPE OFFSETTING THAT OF BRAZIL

With the situation still tough in Brazil, and especially in Rio, Orbis bridged the gap by delivering a very strong performance in Central Europe. Overall, the Hotel Assets business generated revenue of €129 million, up 5.8% on a like-forlike basis.

* * *

Upcoming events

Annual Shareholders' Meeting on May 5, 2017

First-half 2017 results on July 27, 2017

5

HIGHLIGHTS OF THE PERIOD FROM JANUARY 1 TO APRIL 20, 2017

On January 16, 2017, AccorHotels provided an updated valuation of €6.6 billion for the Booster portfolio at December 31, 2016

On January 18, 2017, AccorHotels issued €600 million in seven-year 1.25% bonds

On January 31, 2017, Colony Capital announced that it had sold all of its stake in AccorHotels and that it no longer held any voting rights

On February 5, 2017, AccorHotels began exclusive negotiations for the acquisition of TravelKeys to consolidate its leadership in the luxury private rentals market

On February 21, 2017, Nicolas Sarkozy joined AccorHotels' Board of Directors to support its international vision

On March 2, 2017, AccorHotels consolidated its leadership in Brazil with the integration of 26 BHG hotels

On March 6, 2017, AccorHotels and Rixos Hotels & Resorts announced a strategic partnership

On March 8, 2017, AccorHotels announced a revival plan for the hotelF1 brand

On March 21, 2017, Sheikh Nawaf Bin Jassim Bin Jabor Al-Thani joined AccorHotels' Board of Directors

On March 27, 2017, the management of Potel & Chabot, Edmond de Rothschild Investment Partners and AccorHotels began exclusive negotiations with the shareholders of Potel & Chabot Group

On April 3, 2017, AccorHotels acquired VeryChic, a European leader in the private sale of luxury and upscale hotel rooms and breaks

On April 5, 2017, AccorHotels acquired Availpro and created the European leader in digital services for independent hotels

ABOUT ACCORHOTELS

AccorHotels is a world-leading travel & lifestyle group and digital innovator offering unique experiences in more than 4,100 hotels, resorts and residences, as well as in over 3,000 of the finest private homes around the globe. Benefiting from dual expertise as an investor and operator through its HotelServices and HotelInvest divisions, AccorHotels operates in 95 countries. Its portfolio comprises internationally acclaimed luxury brands including Raffles, Fairmont, Sofitel Legend, SO Sofitel, Sofitel, onefinestay, MGallery by Sofitel, Pullman and Swissôtel; the popular midscale and boutique brands of 25hours, Novotel, Mercure, Mama Shelter and Adagio; the much-prized economy brands including JO&JOE, ibis, ibis Styles, ibis budget and the regional brands Grand Mercure, The Sebel and hotelF1. AccorHotels provides innovative end-to-end services across the entire traveler experience, notably through the recent acquisition of John Paul, the world leader in concierge services.

With an unmatched collection of brands and rich history spanning close to five decades, AccorHotels, along with its global team of more than 240,000 dedicated women and men, has a purposeful and heartfelt mission: to make every guest Feel Welcome. Guests enjoy access to one of the world's most rewarding hotel loyalty programs – Le Club AccorHotels.

AccorHotels is active in its local communities and committed to sustainable development and solidarity through PLANET 21, a comprehensive program that brings together employees, guests and partners to drive sustainable growth.

Accor SA shares are listed on the Euronext Paris stock exchange (ISIN: FR0000120404) and traded in the United States on the OTC market (Code: ACRFY)

For more information or to make a reservation, go to accorhotels.group or accorhotels.com. Or join us and follow us on Twitter and Facebook.

Media Relations

Caroline Simon Carina Alfonso Martin Delphine Dumonceau Image 7 Vice President Media Relations Worldwide Corporate PR Manager Phone: +33 (0)1 53 70 74 66 Phone: +33 (0)1 45 38 84 84 Phone: +33 (0)1 45 38 84 95 [email protected] [email protected] [email protected]

Investor Relations

Sébastien Valentin Senior Vice President, Investor Relations and Financial Communication Phone: +33 (0)1 45 38 86 25 [email protected]

Q1 2017 Occupation rate Average room rate RevPAR
% chg pts LFL chg %
LFL
chg % LFL
Luxury & Upscale 59.5 +4.9 182 -1.2 108 +7.6
Midscale 58.1 +4.2 104 -1.3 60 +6.3
Economy 59.3 +1.8 59 +0.4 35 +3.6
France & Switzerland 58.9 +2.7 80 +0.2 47 +5.0
Luxury & Upscale 61.7 +3.5 140 +3.4 86 +9.2
Midscale 63.4 +2.5 80 +2.9 51 +7.2
Economy 67.0 +2.4 57 +3.0 38 +6.9
Europe 64.9 +2.6 75 +3.2 49 +7.4
Luxury & Upscale 62.9 +2.1 170 -0.7 107 +2.7
Midscale 64.3 +6.5 88 -5.4 57 +5.3
Economy 64.5 +3.4 71 -4.9 46 +0.2
Middle East & Africa 63.3 +4.0 122 -3.5 77 +3.0
Luxury & Upscale 66.0 +3.9 119 +0.2 79 +6.4
Midscale 69.9 +2.4 87 +2.0 61 +5.4
Economy 67.0 +1.4 51 +2.1 34 +4.7
Asia-Pacific 67.9 +2.8 89 +1.8 61 +6.2
Luxury & Upscale 66.7 -0.8 236 -2.5 158 -3.5
Midscale 71.3 +0.5 119 +9.4 85 +9.9
Economy 69.8 +2.2 37 +13.7 26 +17.4
North America, Central
America & the Caribbean
67.3 +0.6 205 +2.8 138 +3.6
Luxury & Upscale 47.5 -8.0 167 -3.4 79 -17.2
Midscale 51.9 +0.3 78 -8.2 40 -8.2
Economy 51.3 -3.0 51 -0.7 26 -6.0
South America 5.1 -2.4 69 -4.8 35 -8.9
Luxury & Upscale 64.1 +3.0 155 -0.2 99 +4.7
Midscale 63.3 +2.9 88 +0.8 56 +5.7
Economy 62.2 +1.5 57 +1.4 35 +4.0
Total 63.0 +2.3 90 +1.2 56 +5.0

RevPAR excluding tax by segment and market – First-quarter 2017

8

Hotel base – First-quarter 2017

Managed Franchised Total
Hotels Rooms Hotels Rooms Hotels Rooms
Luxury & Upscale 34 7 106 25 1 975 59 9 081
Midscale 163 23 434 253 23 006 416 46 440
Economy 400 41 489 821 58 100 1 221 99 589
France & Switzerland 599 72 110 1 101 83 216 1 700 155 326
Luxury & Upscale 58 12 370 22 4 922 80 17 292
Midscale 240 42 350 223 27 485 463 69 835
Economy 370 50 880 220 21 546 590 72 426
Europe 668 105 600 465 53 953 1 133 159 553
Luxury & Upscale 59 19 406 3 383 62 19 789
Midscale 47 9 564 10 1 301 57 10 865
Economy 56 9 697 4 632 60 10 329
Middle East & Africa 169 39 602 18 2 569 187 42 171
Luxury & Upscale 187 49 661 50 7 171 237 56 832
Midscale 190 44 884 53 7 258 243 52 142
Economy 162 28 853 103 14 637 265 43 490
Asia-Pacific 550 124 923 214 29 988 764 154 911
Luxury & Upscale 49 21 296 2 702 51 21 998
Midscale 7 1 475 7 1 462 14 2 937
Economy
North America, Central
16 2 090 0 0 16 2 090
America & the 73 25 184 9 2 164 82 27 348
Caribbean
Luxury & Upscale 17 3 562 4 981 21 4 543
Midscale 83 12 716 10 1 444 93 14 160
Economy 110 20 869 67 7 642 177 28 511
South America 211 37 202 81 10 067 292 47 269
Luxury & Upscale 404 113 401 106 16 134 510 129 535
Midscale 730 134 423 556 61 956 1 286 196 379
Economy 1 114 153 878 1 215 102 557 2 329 256 435
Total 2 270 404 621 1 888 181 957 4 158 586 578