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ABN AMRO Bank N.V.

Annual Report Nov 9, 2015

3800_iss_2015-11-09_593920b3-6362-4479-b87c-dcf88d69ccc4.pdf

Annual Report

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Quarterly Report ABN AMRO Group N.V. third quarter 2015

Notes to the reader

Introduction

This report presents ABN AMRO's result for the third quarter of 2015 as well as for the first nine months of 2015. The report contains a strategic and economic update, our operating and financial review and selected risk, capital, liquidity and funding disclosures. This report represents our Quarterly Report for the third quarter of 2015 and includes our Condensed Consolidated Interim Financial Statements for the third quarter of 2015 as well as for the first nine months of 2015.

Presentation of information

The Condensed Consolidated Interim Financial Statements in this report have been prepared in accordance with International Financial Reporting Standards as adopted by the European Union (EU IFRS) and are reviewed by our external auditor. Some disclosures in the Risk, funding & capital information section of this report are part of the Condensed Consolidated Interim Financial Statements and are labelled as 'reviewed' in the respective tables or headings.

To provide a better understanding of the underlying results, ABN AMRO has adjusted its results reported in accordance with EU IFRS for defined special items and material divestments.

The balance sheet line item Commercial loans has been renamed Corporate loans in order to avoid any confusion with the Corporate Banking sub-segment Commercial Clients.

This report is presented in euros (EUR), which is ABN AMRO's presentation currency, rounded to the nearest million (unless otherwise stated). All annual averages in this report are based on month-end figures. Management does not believe that these month-end averages present trends that are materially different from those that would be presented by daily averages.

Certain figures in this report may not tally exactly due to rounding. In addition, certain percentages in this document have been calculated using rounded figures.

For a download of this report or more information, please visit us at abnamro.com/ir or contact us at [email protected].

table of contents

Introduction 2
Figures at a glance 2
Message from the Chairman of the Managing Board 3
Update on financial targets 5
Economic environment 8
Financial results 10
Operating and financial review 11
Results by segment 18
Additional financial information 32
Risk, funding & capital information 35
Key developments 36
Credit risk 40
Operational risk 59
Market risk 60
Liquidity risk 62
Funding 64
Capital management 67
Condensed Consolidated Interim Financial
Statements 2015 71
Condensed consolidated income statement 72
Condensed consolidated statement of comprehensive income 73
Condensed consolidated statement of financial position 74
Condensed consolidated statement of changes in equity 75
Condensed consolidated statement of cash flows 77
Notes to the Condensed Consolidated Interim Financial Statements 79
Review report 112
Other 113
Enquiries 114

Underlying return on equity

Target range is 10-13 (in %)

Underlying net profit

(in millions)

Underlying cost of risk

(in bps)

Underlying cost/income ratio

2017 target range is 56-60 (in %)

Reported net profit

(in millions)

Leverage ratio (fully-loaded, CDR)

(end-of-period, in %)

CET1 (fully-loaded)

Target range is 11.5-13.5 (in %)

Underlying net interest margin

(in bps)

Total capital ratio (fully-loaded)

(end-of-period, in %)

Interim Financial Statements 2015

message from the Chairman of the Managing Board IntroductionMessage from the Chairman of the Managing Board

This past quarter we achieved several commercial successes and delivered a good set of financial results. We also announced an upward revision of our financial targets, and preparations for the bank's intended IPO continued to progress on schedule.

Starting with the results, the third-quarter underlying net profit amounted to EUR 509 million (13% higher compared with Q3 2014), bringing the underlying net profit for the first nine months of 2015 to EUR 1,652 million (an increase of 44% compared with 9M 2014). The improvement was achieved on an increase in the operating result and sharply lower impairments, a trend also seen in previous quarters, with operating income (up 8% compared with 9M 2014) benefiting from mortgage renewals, new production and growth in the corporate loan book. Operating expenses were up by 7% compared with 9M 2014. This increase was due to a rise in pension expenses on the back of a lower discount rate and costs of external staffing for various IT and digitisation projects as well as investments to update and improve the quality of our client files and electronic archives.

We are investing in two large programmes. The first one relates to our core IT infrastructure and will transform the group-wide IT platform into a less complex and more agile system, also making it easier to introduce new products going forward. We will reduce the number of IT platforms and will move IT applications to a private cloud environment. The first application was already moved in recent weeks. The second programme, at Retail Banking, will accelerate our digital banking proposition to ensure that we maintain a leading offering in both mobile and internet banking. These two programmes aim to contribute to a controlled cost development in the long term, despite continued change costs as a result of continuously changing regulatory requirements. Savings generated by these strategic initiatives relate partly to FTE optimisation and will be recorded as from 2017 onwards.

The underlying cost/income ratio for the first nine months of 2015 was 58%. Loan impairments benefited from stringent credit monitoring, balanced portfolio intake and the improvement of the Dutch economy. The effective tax rate, however, was higher than normal. This all resulted in an underlying net profit of EUR 1,652 million for the first nine months, bringing the ROE to 14.0%, compared with 11.0% for the same period in 2014. If we had included the regulatory levies, which will all be recorded in Q4 2015, equally over the four quarters, the cost/income ratio for the first nine months of 2015 would have been 61% and the return on equity would have been 12.7%. The regulatory levies are expected to be EUR 246 million pre-tax and EUR 210 million net of tax and will have a significant impact on the net profit of the fourth quarter. The capital position (fully-loaded CET1 ratio) was 14.8% at the end of September 2015, up from 14.0% at the end of June 2015.

These figures show that we are well on track to achieving our targets. Last September we announced that we had raised two of the three financial targets and added a new one following a careful review of our financial performance. The previous targets - a CET1 ratio of 11.5-12.5%, a C/I ratio of 56-60% and an ROE of 9-12% - all date back to early 2013. The new targets are:

  • Å a fully-loaded Common Equity Tier 1 ratio of 11.5-13.5%
  • Å a cost/income ratio of 56-60% by 2017
  • Å a return on equity of 10-13% in the coming years
  • Å a dividend payout ratio of 50% as from and over the full year 2017

The new targets reflect regulatory uncertainty, including the discussion on RWA standardisation (Basel IV). At the same time, they underscore the expected strong capital generation, enabling us to increase the dividend payout ratio from 40% of the 2015 net profit to 50% of the 2017 net profit. Once regulatory uncertainty has subsided, these financial targets will be reviewed again. Based on the review of the financial performance and as part of the new financial targets, ABN AMRO is now providing

additional guidance on some key indicators of its financial performance. For further details, please refer to the section Update on financial targets.

In the past quarter, we successfully launched an inaugural EUR 1 billion transaction of Additional Tier 1 capital, thereby building up the buffer of loss-absorbing instruments. This transaction, as well as active management of our on- and off-balance sheet exposures, resulted in a 0.4 percentage point increase of the fully-loaded leverage ratio to 3.5% at 30 September 2015.

We were the largest provider of new mortgages in the Netherlands in the past two quarters, with market shares of 23% and 22% respectively. In the fourth quarter we expect our market share to be lower. We have also made several improvements to our product offering. Going forward, ABN AMRO and Florius will grant mortgages to people with flexible employment contracts (using a statement of prospects as the basis for establishing income security) and we have enhanced our mobile banking app by enabling clients to access their credit card details. In addition, the ABN AMRO Social Impact Fund, which was launched in 2013, made its eighth investment. The fund invests via direct participations in companies with a social goal and a dual profit motive: social/ sustainable and financial. Furthermore, we launched a Digital Impact Fund, which will invest in start-up companies that have already launched a product and are currently in a growth phase.

And lastly, preparations for the bank's intended IPO continue to progress on schedule. The banking syndicate was appointed at the end of August, and on 27 October 2015 NLFI and ABN AMRO confirmed their intention to proceed with the next step towards listing ABN AMRO on Euronext Amsterdam. It was announced that the intended IPO will consist of a secondary offering of depositary receipts for shares in ABN AMRO. The offering and timing are subject to market conditions, among other things. The approval of the Dutch Parliament and the declarations of No Objection of DNB and the ECB have been received.

All in all, our performance, the outlook for the Dutch economy and the fact that preparations for the bank's IPO are on track give us confidence in the future.

Gerrit Zalm

Chairman of the Managing Board

update on financial targets IntroductionUpdate on financial targets

Financial targets

As announced on 9 September 2015, ABN AMRO revised its strategic financial targets following a careful review of its financial performance and the strategic targets which had been set for 2017. These targets, which were announced early 2013, were a CET1 ratio of 11.5-12.5%, a C/I ratio of 56-60% and an ROE of 9-12%.

Based on this review, ABN AMRO announced that it raised its financial ambitions, which resulted in the upward revision of two financial targets and the addition of a new one. The new targets are:

  • Å a fully-loaded Common Equity Tier 1 ratio range of 11.5-13.5%
  • Å a cost/income ratio of 56-60% by 2017
  • Å a return on equity of 10-13% in the coming years
  • Å a dividend payout ratio of 50% as from and over the full year 2017

To account for regulatory uncertainty, including the discussion on RWA standardisation (Basel IV), ABN AMRO already has a relatively high fully-loaded CET1 ratio. The wider range for the new CET1 target provides flexibility to absorb regulatory changes and increasing requirements over time. ABN AMRO will assess its capital position once the implementation of Basel IV is clear. If, based on that assessment, ABN AMRO considers that it has excess capital, it will, subject to authorisation by the ECB where required, return this excess capital to its shareholders.

The revised ROE target is based on the bank's strong performance in 2014 and the first half of this year. Going forward, ABN AMRO expects that a number of developments should be taken into consideration; for example, increasing regulatory levies and the costs for a higher required level of subordinated instruments to meet the leverage ratio, MREL and TLAC requirements. Most of these developments will also impact the C/I ratio. Nevertheless, the C/I target was not amended.

The increase of the targeted dividend payout ratio from 40% of the 2015 reported net profit to 45% of the 2016 reported net profit and 50% of the 2017 reported net profit is underpinned by the expected strong capital generation while allowing for a further build-up of capital.

Guidance

Based on the review of its financial performance, ABN AMRO is also providing additional guidance on some key indicators of its financial performance.

Volumes and margins

ABN AMRO does not provide guidance on the net interest margin (NIM, which is defined as net interest income divided by average total assets), given the relative volatility of the total assets due to the securities financing activities. The development of net interest income is largely related to EUR 262 billion in Loans and receivables - customers on the balance sheet at 30 September 2015, 63% of the total balance sheet. Therefore, guidance is provided for the main portfolios with regard to re-pricing and volumes.

With regard to the mortgage loan book, ABN AMRO expects some further re-pricing of low margin 10-year mortgages originated in 2005 and 2006 to take place up to and including 2016. In addition, it expects pressure on the mortgage loan book volume driven by regulation on the tax deductibility of mortgage coupons (incentivising clients to take amortising loans) and elevated voluntary repayments given low savings interest rates. The ambition is to keep the mortgage loan book stable relative to the market. Whether the ambition will be met in the coming years depends largely on repayment levels going forward and on market share in new production.

With regard to the corporate loan book, most of the re-pricing is already done in the Commercial Clients segment although some additional scope for re-pricing remains. Loan volumes in this segment are expected to grow in line with the Dutch economy. For International Clients, ABN AMRO believes that the re-pricing has already been completed. Volume growth is mainly expected to come from the ECT loan book, although at a more moderate pace than in recent years and more in line with world trade.

In relation to deposits, Dutch banks are cautious about lowering deposit rates given the natural Dutch funding gap. When repricing deposits, the pricing of mortgages is also taken into account as well as deposit pricing by competitors.

Growth in client assets in Private Banking is expected to be in line with the domestic markets in which the private banking businesses operate (Western Europe 4% (CAGR 2013-2018)) (McKinsey Global Wealth Survey 2014). Pressure on margins is expected to come from MiFID II. MiFID II requires full price transparency on costs and charges, irrespective of receiving inducements. ABN AMRO expects to counter the pressure on gross margins by focusing on total client assets and discretionary portfolio management growth, as well as on further efficiency gains.

Cost/income ratio development

The cost/income ratio target range of 56-60% by 2017 is expected to be reached in 2017. In 2015 and 2016 the C/I ratio is expected to be above 60% based on the increase in regulatory levies (expected to be approximately EUR 246 million in 2015, to be recorded in the fourth quarter, and EUR 325 million in 2016) and the investments in two strategic programmes (TOPS2020 and Digitalisation in Retail Banking) in the coming years. In addition to the regulatory levies, the cost/income ratio is expected to be negatively impacted by costs for a higher required level of subordinated instruments to meet MREL and TLAC requirements. Net savings from the two programmes (see chart below for expected annual investments and expected cumulative annual recurring savings) are expected to start materialising in 2017, mitigating the impact of the increased regulatory levies and leading to a further decrease of the C/I ratio after 2017.

ABN AMRO intends to price in the costs associated with regulatory levies and requirements. This will be a gradual process as this can only be done at origination, contract renewal and/or interest rate reset.

TOPS2020 and Retail Digitalisation investments and savings (in millions)

1 2013 also included an investment for TOPS2020 of EUR 25 million).

Introduction

Introduction

Financial results

Risk, funding & capital information

Cost of risk

As announced with the Q2 2015 results, the estimated average through-the-cycle cost of risk for the group is 25-30bps. The estimated average through-the-cycle cost of risk for the largest loan portfolios are:

  • Å Mortgage loans: 5-7bps
  • Å Corporate Banking loans: 40-60bps

In addition, the expected cost of risk for the Retail Banking consumer loan book (including loans to SMEs with a turnover up to EUR 1 million) for 2015 is in the range of 100-120bps. The cost of risk of Private Banking loans in 2014 of 14bps can be viewed as a more representative cost of risk for this business than the level recorded in the first nine months of 2015. The volatility in the Private Banking cost of risk in the past is not expected to be seen in the future due to stricter acceptance criteria, improved credit monitoring and the rationalisation of our product offering aligned with the moderate risk profile of ABN AMRO. Lastly, the estimated average through-thecycle cost of risk for ECT Clients loans is expected to be below the estimated average through-the-cycle cost of risk for Corporate Banking loans.

Tax rate

The effective tax rate for the group is expected to be broadly in line with the corporate tax rate in the Netherlands of 25% in the coming years. For 2015, the effective tax rate is expected to be higher than what is expected in the coming years due to a re-assesment of the tax position. The effective tax rate for the first nine months of 2015 was 29%.

Group Functions

ABN AMRO strives to realise an underlying net result in Group Functions, which is broadly break-even going forward. For 2015 the result will be negative due to some one-off items.

Interim Financial Statements 2015

economic environment

Uncertainty surrounding global and financial markets developments was high in the third quarter. This was mainly due to disappointing developments in emerging economies, especially China. Available data suggests that growth of world trade as well as global GDP has slowed.

The US economy continued to grow, although the pace of expansion slowed in Q3, probably temporarily. Economic indicators for the Eurozone suggest that the economy expanded at about the same pace as in Q2. It seems that robust domestic demand in the Eurozone is largely compensating for the slowdown in exports to emerging markets. Economic growth in the Eurozone is supported by lower oil prices, the past fall in the euro, lower financing costs and further improvements in the credit channel.

In the first two quarters of the year, the Dutch economy grew by an average of 0.4% compared with the preceding quarters. Available economic data suggests that the economy continued to grow at a similar rate in the third quarter. Exports rose strongly year-on-year in July and August, partly due to the fall of the euro in the past - and despite weakness in emerging economies. Private consumption has been boosted by the improvement in real disposable income and stronger consumer confidence. Nevertheless, year-on-year consumption growth slowed slightly in July and August. Investment growth remained robust in these two months. Sentiment indicators held up well in Q3, pointing to further growth in economic activity.

Annually development of Gross Domestic Product

(in % y-o-y growth)

Source: ABN AMRO Group Economics, Eurostat and CBS

  • Å July-August data on exports, investment and private consumption point to continued GDP growth in Q3;
  • Å Sentiment indicators in July-September also suggest further growth;
  • Å Our estimate for Q3 GDP growth is around 0.5% quarter-on-quarter (average growth Q1-Q2 was 0.4%).

Purchasing Managers' Index

(>50: growth, <50: contraction, end-of-period)

  • Å Manufacturing PMI fell in Q3, following a rise in Q2;
  • Å At Q3 the PMI was still well above 50, the turning point between contraction and growth;
  • Å Dutch PMI was higher than the Eurozone figure (52) at Q3.

Financial results

Introduction

Risk, funding & capital information

(as % balance of positive and negative answers, end-of-period)

Source: CBS

  • Å Consumer confidence edged marginally lower, on balance, in Q3;
  • Å At +5 (end Q3), confidence is significantly higher than the long-term average (approximately -8);
  • Å The October figure (8) suggests that the improvement in confidence did not come to an end in Q3.

Bankruptcies in the Netherlands

(number of bankruptcies)

Source: CBS

  • Å Number of bankruptcies dropped further in Q3 (-18% against Q2);
  • Å In Q3, the number was 29% lower than in Q3 of last year;
  • Å Decline is attributable to the better economic climate;

Number of houses sold in the Netherlands

(in thousands)

  • Å Number of houses sold rose by 29% year-on-year in Q3 (+19% y-o-y in H1);
  • Å Stronger increase despite less favourable borrowing and income criteria for home buyers;
  • Å The rise in house prices accelerated to 3.5% y-o-y in September (from 2.6% in June).

Unemployment in the Netherlands

(in % of total labour force, end-of-period)

  • Å Unemployment fell only slightly further in Q3;
  • Å This was due to a very slight rise in the total number of jobs;
  • Å The number of hours worked, however, increased more strongly than the number of jobs.

Other

financial results

Operating and financial review 11
Results by segment 18
Retail Banking 18
Private Banking 21
Corporate Banking 24
Group Functions 30
Additional financial information 32

10

This operating and financial review includes a discussion and analysis of the results of operations and sets out the financial condition of ABN AMRO Group on the basis of underlying results. For a reconciliation of reported versus underlying results, please refer to the additional financial information section of this report.

As of 2015, ABN AMRO has extended the definition of assets under management for the Group to include client assets in Retail Banking and changed the name of assets under management to client assets. Client assets include ABN AMRO. The development of client assets is explained

Income statement Operating results

Q3 2015 Q3 2014 Change Q2 2015 Change Nine
months
2015
Nine
months
2014
Change
(in millions)
Net interest income 1,524 1,530 -0% 1,511 1% 4,580 4,403 4%
Net fee and commission income 449 419 7% 456 -1% 1,375 1,260 9%
Other operating income 136 61 124% 159 -14% 449 246 82%
Operating income 2,109 2,009 5% 2,126 -1% 6,403 5,910 8%
Personnel expenses 619 591 5% 615 1% 1,852 1,747 6%
Other expenses 615 557 11% 632 -3% 1,847 1,705 8%
Operating expenses 1,234 1,147 8% 1,247 -1% 3,700 3,452 7%
Operating result 875 862 2% 879 -0% 2,703 2,457 10%
Impairment charges on loans
and other receivables
94 287 -67% 34 381 990 -62%
Operating profit/(loss)
before taxation
781 575 36% 845 -8% 2,322 1,467 58%
Income tax expense 272 125 118% 244 11% 670 317 112%
Underlying profit/(loss)
for the period
509 450 13% 600 -15% 1,652 1,151 44%
Special items -67 -417
Reported profit/(loss) for
the period
509 383 33% 600 -15% 1,652 734 125%

cash and securities of clients held on accounts with for Private Banking.

Introduction

Other indicators

Q3 2015 Q3 2014 Q2 2015 Nine months 2015 Nine months 2014
Underlying cost/income ratio 59% 57% 59% 58% 58%
Underlying return on average Equity 12.7% 12.7% 15.3% 14.0% 11.0%
Net interest margin (NIM) (in bps) 149 156 142 146 150
Underlying cost of risk (in bps)1 14 46 5 19 51
30 September 2015 30 June 2015 31 December 2014
Client Assets (in billions) 306 322 302
FTEs 22,101 22,151 22,215

1 Cost of risk consists of annualised impairment charges on Loans and receivables - customers for the period divided by average Loans and receivables - customers.

Third-quarter 2015 results

ABN AMRO's underlying profit for the third quarter of 2015 amounted to EUR 509 million, up by EUR 59 million compared with the same period last year, reflecting a sharp decline in impairments. Compared with Q2 2015, underlying profit decreased by EUR 91 million, due to higher impairment charges and a higher effective tax rate.

The underlying return on equity (ROE) was 12.7% in the third quarter of 2015, equal to the third quarter of 2014. If the expected regulatory levies, to be recorded in Q4 2015, had been divided equally over the quarters, ROE would have been 11.4% in Q3 2015 (versus an adjusted ROE of 12.0% in the same period of 2014).

The regulatory levies to be recorded in Q4 are expected to be EUR 246 million (versus EUR 91 million for the Dutch bank tax in 2014) and consist of EUR 103 million bank tax (tax exempt), EUR 28 million for the Deposit Guarantee Scheme (DGS) (tax deductible and amount pending finalisation of regulation) and EUR 115 million for the National Resolution Funds (NRF) (tax deductible and amount pending finalisation of regulation).

Net interest income amounted to EUR 1,524 million in the third quarter of the year, remaining nearly flat compared with Q3 2014.

Margins on the mortgage book improved due to continued gradual re-pricing at higher margins, in particular mortgages that originated pre-crisis. The impact of re-pricing of the mortgage book in recent years continues to contribute to higher NII levels. This was partly offset by lower average mortgage loan volumes.

Interest income on consumer loans decreased due to declining average loan volumes and slightly lower margins.

The average corporate loan volume grew compared with Q3 2014, mainly at International Clients. The increase was driven chiefly by volume growth in the ECT Clients loan portfolio (including currency developments). Average corporate loan volumes in Commercial Clients showed a limited decline. The margins on corporate loans were slightly higher than in Q3 2014.

These developments were, however, offset by several negative one-offs in Q3 2015 compared with Q3 2014.

The net interest margin (NIM) in the third quarter of 2015 was 149bps, 7bps below the Q3 2014 level. Compared with Q2 2015, the NIM improved 7bps.

Net fee and commission income, at EUR 449 million in Q3 2015, was EUR 30 million higher than in Q3 2014. The increase was primarily recorded in Corporate Banking (Clearing) and, to a lesser extent, in Private Banking.

Other operating income income amounted to EUR 136 million in Q3 2015, up by EUR 75 million compared with Q3 2014. This increase was mainly related to favourable hedge accounting-related results at Group Functions as a result of interest rate developments and favourable revaluation results and divestments at Equity. Participations on the back of improved market conditions. CVA/DVA/FVA results were also EUR 17 million less negative in Q3 2015 (EUR 18 million negative in Q3 2015 versus EUR 35 million negative in Q3 2014).

Introduction

Risk, funding & capital information

Personnel expenses amounted to EUR 619 million in Q3 2015, an increase of EUR 28 million compared with Q3 2014. The third quarter of 2015 was impacted by EUR 18 million higher pension expenses due to lower discount rates and a restructuring provision related to the announced integration of the Jersey activities into ABN AMRO Guernsey.

Other expenses showed a marked increase of EUR 58 million to EUR 615 million in Q3 2015, compared to Q3 2014, but a marginal decline of EUR 17 million compared with Q2 2015. The increase was mainly driven by higher project costs related to enhancing client centricity and continuous improvement of products, services and IT processes (including TOPS2020 and Retail Digitalisation programmes). The third quarter of 2015 also included a EUR 55 million settlement with Vestia (a Dutch housing corporation). These increases were partly offset by a considerable VAT refund which was the result of discussions with the tax authorities related to the period 2007-2014. The latter two developments also explain the development compared with the Q2 2015.

The operating result improved by EUR 13 million compared with the third quarter of 2014 and the underlying cost/income ratio increased by 2 percentage points to 59%. If the regulatory levies had been divided equally over the quarters, the cost/income ratio would have been 61% in Q3 2015 (versus 58% in Q3 2014).

Impairment charges on loans and other receivables amounted to EUR 94 million, down by EUR 193 million compared with the same quarter in 2014. The decrease in loan impairments was driven by stringent credit monitoring, balanced porfolio intake, and a continued improvement of the economic environment in the Netherlands. Consequently the quality of the Dutch loan portfolio improved. This also led to an Incurred But Not Identified (IBNI) release of EUR 61 million (which is based on loan losses in the previous 12 months).

The cost of risk for mortgages remained low with a charge of 6bps for the third quarter of 2015, slightly lower than the charge of 8bps in the same quarter of the previous year, but higher compared with the release of 6bps in Q2 2015, which included a significant IBNI release.

Loan impairments on corporate loans decreased sharply compared with Q3 2014. Impairments in Commercial Clients declined by a total of EUR 184 million. Impairment charges at International Clients were EUR 7 million higher than in the same period of the previous year.

Impairment charges rose by EUR 60 million compared with Q2 2015. This was due mainly to a lower level of IBNI releases (EUR 107 million in Q2 2015 versus EUR 61 million in Q3 2015).

The underlying cost of risk amounted to 14bps, down from 46bps in Q3 2014. Compared with Q2 2015, the cost of risk went up by 9bps.

The effective tax rate of 35% in Q3 2015 was negatively impacted by our reassessment of our tax position.

International results

ABN AMRO aims to selectively grow its international activities in line with the ambition to increase international operating income to 20-25% of total operating income in 2017.

Operating income from international activities grew by 11% compared with the third quarter of 2014 and represents 20% of overall operating income. The higher contribution made by international activities was driven mainly by volume growth in foreign ECT Clients (partly related to the USD currency impact) and increased activities at Capital Markets Solutions - Clearing. Fee income in the international Private Banking activities also showed a marked increase.

Introduction

Results for the first nine months of 2015

Underlying profit for the first nine months of 2015 amounted to EUR 1,652 million, up EUR 501 million compared with the same period of the previous year. The increase was mainly due to lower loan impairments and higher operating income, partly offset by higher expenses and a higher effective tax rate.

The underlying return on equity (ROE) increased to 14.0% in the first nine months of 2015, compared with 11.0% in the same period of 2014. If the expected regulatory levies to be recorded in Q4 2015, comprising the Dutch bank tax, the contribution to the European Resolution Fund, and the Deposit Guarantee Scheme, had been divided equally over the year, ROE would have been 12.7% in the first nine months of 2015 (10.3% in the first nine months of 2014).

Net interest income rose by EUR 177 million to EUR 4,580 million in the first nine months of 2015. The increase was primarily driven by improved margins on loans (mainly mortgages and, to a lesser extent, corporate loans) and higher average corporate loan volumes. In addition, lower funding costs due to lower credit spreads were partly offset by higher funding volumes and several non-recurring interest provisions in the first nine months of 2015.

Net fee and commission income, at EUR 1,375 million in the first nine months of 2015, was EUR 115 million higher than in the first nine months of 2014. The increase was primarily recorded in Private Banking, due to a favourable stock market performance in the first half of 2015, and in Corporate Banking on higher transaction volumes in Clearing.

Other operating income income amounted to EUR 449 million in the first nine months of 2015, up by EUR 203 million compared with the same period of the previous year. The increase was primarily driven by higher CVA/ DVA/FVA results (EUR 56 million positive in the first nine months of 2015 versus EUR 46 million negative in the first nine months of 2014), favourable hedge accounting-related results at Group Functions as a result of interest rate developments and higher tax-exempt revaluation and divestment results at Equity. Participations on the back of improved market conditions. This was partly offset by a one-off tax-exempt provision in Group Functions related to the part of Securities Financing activities discontinued in 2009 and a one-off provision in Corporate Banking for an identified group of SMEs with possible interest rate derivative-related issues.

Personnel expenses amounted to EUR 1,852 million in the first nine months of 2015, up EUR 105 million compared with the same period of the previous year. The first nine months of 2015 were impacted by higher pension expenses due to lower discount rates and reorganisation provisions at Corporate Banking and Private Banking.

Other expenses increased by EUR 142 million to EUR 1,847 million. The increase was mainly driven by higher project costs related to enhancing client centricity and continuous improvement of products, services and IT processes (including TOPS2020 and Retail Digitalisation programmes). The third quarter of 2015 also included a EUR 55 million settlement with Vestia. These increases were partly offset by a considerable VAT refund which was the result of discussions with the tax authorities related to the period 2007-2014.

The operating result improved to EUR 2,703 million, up by EUR 246 million compared with the same period last year, and the underlying cost/income ratio remained flat at 58%. If the expected regulatory levies had been divided equally over the four quarters, the cost/income ratio would have been 61% in the first nine months of 2015 (60% in the first nine months of 2014).

Impairment charges on loans and other receivables amounted to EUR 381 million, EUR 609 million lower than in the same period in 2014. The decrease in loan impairments was driven by stringent credit monitoring, balanced porfolio intake, and a continued improvement of the economic environment in the Netherlands. Consequently the quality of the Dutch loan portfolio improved. This also resulted in lower IBNI levels.

The first nine months of 2015 included an IBNI release of EUR 199 million whereas an addition to the IBNI allowances of EUR 86 million was included in the first nine months of 2014.

In addition, impairment charges were lower mainly at Retail Banking and Commercial Clients due to a further recovery of the Dutch economy and improved circumstances in the housing market.

The effective tax rate in the first nine months of 2015, at 29%, was negatively impacted by our reassessment of our tax position.

Interim Financial Statements 2015

Risk, funding & capital information

Condensed consolidated statement of financial position

(in millions) 30 September 2015 30 June 2015 31 December 2014
Cash and balances at central banks 20,738 15,132 706
Financial assets held for trading 8,592 6,648 9,017
Derivatives 20,695 21,262 25,285
Financial investments 40,412 41,140 41,466
Securities financing 35,475 35,526 18,511
Loans and receivables - banks 17,794 15,641 21,680
Loans and receivables - customers 261,742 266,776 261,910
Other 7,839 8,536 8,292
Total assets 413,287 410,661 386,867
Financial liabilities held for trading 2,940
3,602 3,759
Derivatives 24,624 24,206 30,449
Securities financing 25,901 22,592 13,918
Due to banks 18,487 17,909 15,744
Due to customers 228,529 230,322 216,011
Issued debt 79,126 79,626 77,131
Subordinated liabilities 9,660 9,938 8,328
Other 6,927 6,567 6,652
Total liabilities 396,193 394,762 371,990
Equity attributable to the owners of the parent company 16,089 15,885 14,865
Capital securities 993
Equity attributable to non-controlling interests 12 14 12
Total equity 17,094 15,899 14,877
Total liabilities and equity 413,287 410,661 386,867

Main developments in total assets compared with 30 June 2015

Total assets increased by EUR 2.6 billion to EUR 413.3 billion at 30 September 2015. Loans and receivables - customers and Securities financing assets were lower, but this was partly offset by higher Cash and balances at central banks, Loans and receivables - banks, and Financial assets.

Cash and balances at central banks went up by EUR 5.6 billion to increase the liquidity buffer.

Financial assets held for trading increased by EUR 1.9 billion compared with 30 June 2015 to EUR 8.6 billion, mainly due to an increase in government bonds.

Derivative assets went down by EUR 0.6 billion, mainly reflecting the impact of movements in FX rates.

Financial investments decreased by EUR 0.7 billion as a result of bonds sold.

Securities financing assets was EUR 35.5 billion at 30 September 2015, virtually stable compared with 30 June 2015.

Loans and receivables - banks increased by EUR 2.2 billion compared with 30 June 2015, mainly as a result of higher collateral pledged on derivative positions.

(in millions) 30 September 2015 30 June 2015 31 December 2014
Residential mortgages 148,535 148,642 148,402
Consumer loans 15,409 15,724 16,052
Corporate loans to clients1 80,874 82,235 80,065
Total client loans2 244,818 246,602 244,519
Loans to professional counterparties 9,165 11,499 9,635
Other loans3 7,255 8,421 6,777
Total Loans and receivables – customers2 261,238 266,521 260,931
Fair value adjustments from hedge accounting 5,028 4,924 5,739
Less: loan impairment allowance 4,524 4,669 4,761
Total Loans and receivables - customers 261,742 266,776 261,910

1 Corporate loans excluding loans to professional counterparties.

2 Gross carrying amount excluding fair value adjustment from hedge accounting.

3 Other loans consists of loans and receivables to government, official institutions and financial markets parties.

Loans and receivables - customers decreased by EUR 5.0 billion compared with 30 June 2015 divided over all loan categories. In particular, corporate loans to clients, loans to professional counterparties and other loans declined.

Residential mortgages remained almost unchanged compared with 30 June 2015, at EUR 148.5 billion. New residential mortgage production in the Netherlands further increased compared with the previous quarter and more than compensated for redemptions in the third quarter. The market share in new mortgage production in Q3 2015 was 22%1 . Mortgage loans in Private Banking outside the Netherlands declined somewhat.

Corporate loans to clients decreased specifically at ECT Clients (mainly resulting from lower commodities prices), while the Commercial Clients loan book remained stable compared with 30 June 2015.

Consumer loans declined somewhat to EUR 15.4 billion.

Loans to professional counterparties and other loans declined, driven mainly by lower volumes at Capital Markets Solutions.

Main developments in total liabilities compared with 30 June 2015

Total liabilities increased by EUR 1.4 billion compared with 30 June 2015, mainly related to increased Securities financing, partly compensated by lower Due to customers and Financial liabilities held for trading.

Financial liabilities held for trading came down by EUR 0.7 billion.

Derivative liabilities increased by EUR 0.4 billion to EUR 24.6 billion at 30 September 2015, mainly reflecting the impact of movements in mid- to long-term interest rates.

Securities financing increased by EUR 3.3 billion compared with 30 June 2015 to EUR 25.9 billion at 30 September 2015.

Due to banks increased by EUR 0.6 billion.

1 Source: Dutch Land Registry (Kadaster).

(in millions) 30 September 2015 30 June 2015 31 December 2014
Retail Banking 98,996 99,375 95,915
Private Banking 66,665 67,509 62,902
Corporate Banking 60,498 60,810 54,740
Group Functions 2,369 2,629 2,454
Total Due to customers 228,529 230,322 216,011
Demand deposits 115,956 116,649 109,753
Saving deposits 94,233 94,552 88,655
Time deposits 18,183 18,906 17,459
Total deposits 228,372 230,107 215,867
Other due to customers 156 215 144
Total Due to customers 228,529 230,322 216,011

Due to customers decreased overall by EUR 1.8 billion, mainly driven by a EUR 0.8 billion decline in deposits at Private Banking due to a conversion from cash to securities. Both Corporate Banking and Retail Banking also declined slightly (EUR 0.3 billion and EUR 0.4 billion respectively) despite growth at MoneYou. In Q3 2015 ABN AMRO adjusted its market share calculation. This adjustment leads to a market share of 21%1 in retail deposits at Retail Banking and Private Banking in the Netherlands at both 30 September 2015 and 30 June 2015 (compared to 23% as reported in the Q2 2015 Quarterly Report).

Issued debt decreased by EUR 0.5 billion to EUR 79.1 billion. Long-term funding increased EUR 0.6 billion mainly due to EUR 3.1 billion new issued funding (especially senior unsecured), partly offset by EUR 2.3 billion matured long-term funding. Short-term funding decreased by EUR 1.1 billion.

Subordinated liabilities decreased by EUR 0.3 billion to EUR 9.7 billion after the call of a EUR 1.7 billion Dutch State-held subordinated loan and the issuance of a EUR 1.4 billion (USD 1.5 billion) Tier 2 instrument.

Equity attributable to the owners of the parent company rose to EUR 16.1 billion. The increase was mainly the result of the reported profit for the first nine months of 2015, partly offset by the interim dividend payment over 2015 of EUR 350 million.

Capital securities represents the inaugural launch of EUR 1 billion of deeply subordinated securities qualifying as Additional Tier 1 capital.

Main developments of total assets and liabilities compared with 31 December 2014

Total assets increased by EUR 26.4 billion at 30 September 2015 from EUR 386.9 billion at 31 December 2014, mainly due to higher Securities financing assets and increased Cash and balances at central banks.

Total liabilities increased by EUR 24.2 billion compared with 31 December 2014 to EUR 393.0 billion at 30 September 2015, mainly due to higher Securities financing liabilities and Due to customers.

Equity attributable to the owners of the parent company rose to EUR 16.1 billion. The increase was mainly the result of the reported profit for the first nine months of 2015, partly offset by dividend payments (final dividend 2014 and intereim dividend 2015).

Capital securities represents the inaugural launch of EUR 1 billion of deeply subordinated securities qualifying as Additional Tier 1 capital.

1 Source: De Nederlandsche Bank.

The Results by segment section includes a discussion and analysis of the results of operations and of the financial condition of ABN AMRO Group at segment level for the third quarter of 2015 compared with the third quarter of 2014, on the basis of underlying results. A large part of the interest expenses and operating expenses incurred by Group Functions are allocated to the business lines through net interest income and other expenses, respectively.

Retail Banking

Operating results

(in millions) Q3 2015 Q3 2014 Change Q2 2015 Change Nine
months
2015
Nine
months
2014
Change
Net interest income 853 855 -0% 809 5% 2,497 2,494 0%
Net fee and commission income 133 130 2% 130 2% 395 397 -1%
Other operating income 3 9 -69% 8 -62% 20 27 -25%
Operating income 988 994 -1% 946 4% 2,912 2,918 -0%
Personnel expenses 121 122 -1% 121 -1% 367 374 -2%
Other expenses 389 353 10% 366 6% 1,123 1,064 6%
Operating expenses 510 475 7% 487 5% 1,490 1,438 4%
Operating result 478 519 -8% 459 4% 1,422 1,480 -4%
Impairment charges on loans
and other receivables
52 70 -26% 3 90 361 -75%
Operating profit/(loss)
before taxation
426 448 -5% 456 -7% 1,333 1,119 19%
Income tax expense 108 112 -4% 114 -6% 334 279 20%
Underlying profit/(loss)
for the period
319 336 -5% 342 -7% 999 840 19%
Special items
Reported profit/(loss)
for the period
319 336 -5% 342 -7% 999 840 19%

Retail Banking's underlying profit was EUR 319 million, a decline of EUR 17 million compared with the third quarter of 2014. This decrease was mainly the result of higher operating expenses.

Net interest income remained almost flat compared with the third quarter of the previous year, amounting to EUR 853 million in Q3 2015.

Margins on mortgages improved compared with Q3 2014, due to the gradual re-pricing of the residential mortgage book. In particular, mortgages that originated pre-crisis have low margins. This was partly offset by lower average mortgage loan volumes.

Interest income on consumer loans decreased due to declining average loan volumes and slightly lower margins.

Interest income on deposits remained stable compared with the third quarter of 2014. Higher average saving volumes were offset by decreasing margins, as market rates declined at a faster pace than client savings rates.

Net fee and commission income showed a marginal increase compared with the same quarter of the previous year.

Personnel expenses declined by EUR 1 million due to lower average FTE levels, following a further reduction in branches. This was partly offset by higher pension expenses.

Other expenses were up EUR 36 million in Q3 2015. Higher expenses were mainly attributable to higher external staffing for processing increased mortgage production and higher project costs related to enhancing client centricity and continuous improvement of products, services and IT processes (including TOPS2020 and Retail Digitalisation programmes).

Operating result decreased by EUR 41 million in Q3 2015. The underlying cost/income ratio increased by 4 percentage points to 52%. If the regulatory levies had been divided equally over the quarters, the cost/income ratio would have been 54% in Q3 2015 (49% in Q3 2014).

The regulatory levies to be recorded in Retail Banking in Q4 are expected to be EUR 110 million and consist of EUR 43 million for the bank tax, EUR 19 million for DGS and EUR 48 million for NRF.

Impairment charges on loans and other receivables were EUR 52 million in Q3 2015, down EUR 18 million from Q3 2014. The decline in impairments is visible in both the mortgage portfolio and the consumer loan portfolio. Impairments on the mortgage portfolio decreased on the back of improved conditions in the housing market, and the recovery of the Dutch economy contributed to a lower inflow of clients in the impaired portfolio, increased outflow and an improvement of the portfolio's risk profile. Consumer loans benefited from improved economic circumstances and active risk management of the portfolio of clients in arrears, leading to significantly lower loan impairments. This resulted in the cost of risk decreasing from 18bps in Q3 2014 to 13bps in Q3 2015.

Other indicators

Q3 2015 Q3 2014 Q2 2015 Nine
months 2015
Nine
months 2014
Underlying cost/income ratio 52% 48% 51% 51% 49%
Underlying cost of risk (in bps)1 13 18 1 8 30
30 September 2015 30 June 2015 31 December 2014
Loan-to-Deposit ratio 153% 153% 158%
Loans and receivables – customers (in billions) 156.1 155.9 156.0
Due to customers (in billions) 99.0 99.4 95.9
Risk-weighted assets (risk exposure amount; in billions) 35.6 36.0 36.8
FTEs 5,885 5,986 6,258

Loans and receivables - customers increased slightly compared with the previous quarter of 2015, to EUR 156.1 billion. The Retail Banking mortgage portfolio showed a marginal increase compared with Q2 2015, as new production was higher than total redemptions.

Due to customers showed a marginal decrease of EUR 0.4 billion compared with 30 June 2015. MoneYou deposits increased and represent EUR 19 billion or 19% of total due to customers at Retail Banking, with 71% of MoneYou deposits recorded outside the Netherlands.

Client Assets

(in billions) 30 September 2015 30 June 2015 31 December 2014
Cash 99.0 99.4 95.9
Securities 15.2 16.6 16.0
Total Client Assets 114.2 115.9 111.9

Developments in the first nine months 2015

Retail Banking's underlying profit rose by EUR 159 million to EUR 999 million in the first nine months of 2015, up 19% compared with the first nine months of 2014, as a result of lower loan impairments.

Net interest income, at EUR 2,497 million, remained nearly stable compared with the same period of the previous year. Improved margins on mortgages resulting from the gradual re-pricing of the mortgage book were offset by lower lending volumes.

Interest income on deposits remained stable. Higher average savings volumes were offset by decreasing margins as market rates declined at a faster pace than client savings rates did.

Net fee and commission income, at EUR 395 million in the first nine months of 2015, was marginally lower than in the same period of the previous year. Other operating income was in the first nine months of 2015 also slightly lower than in the same period of 2014.

Personnel expenses decreased by EUR 7 million or 2% due to lower average FTE levels, following a further reduction in branches. This was partly offset by higher pension expenses.

Other expenses were up 6% to EUR 1,123 million in the first nine months of 2015. Higher expenses were mainly attributable to increased mortgage production and higher project costs related to enhancing client centricity and continuous improvement of products, services and IT processes (including TOPS2020 and Retail Digitalisation programmes).

Operating result decreased by 4% to EUR 1,422 million in the first nine months of 2015. The underlying cost/income ratio increased by 2 percentage points to 51%. If the regulatory levies had been divided equally over the quarters, the cost/income ratio would have been 54% in the first nine months of 2015 (50% in the first nine months of 2014).

Impairment charges on loans and other receivables fell by EUR 271 million compared with the first nine months of 2014, to EUR 90 million in 2015. The decrease in impairments was visible in both the mortgage portfolio and the consumer loan portfolio. Improved circumstances in the housing market and the recovery of the Dutch economy contributed to a lower inflow of clients in the impaired portfolio, increased outflow and an improvement of the portfolio's risk profile.

In addition, the improvement of the Dutch economy and consequently the asset quality of the mortgage and consumer loan portfolios also led to releases from the IBNI allowances totalling EUR 73 million in the first nine months of 2015, while the previous year included an IBNI addition of EUR 40 million. Following these developments, the cost of risk declined from 30bps for the first nine months of 2014 to 8bps for the first nine months of 2015.

Private Banking

Operating results

(in millions) Q3 2015 Q3 2014 Change Q2 2015 Change Nine
months
2015
Nine
months
2014
Change
Net interest income 147 149 -1% 141 5% 440 441 -0%
Net fee and commission income 149 138 7% 163 -9% 470 404 17%
Other operating income 18 17 6% 33 -44% 81 47 71%
Operating income 314 304 3% 336 -7% 992 892 11%
Personnel expenses 133 116 15% 127 5% 382 337 13%
Other expenses 136 116 17% 131 4% 389 347 12%
Operating expenses 269 232 16% 257 5% 771 684 13%
Operating result 45 73 -38% 79 -43% 221 208 6%
Impairment charges on loans and
other receivables
5 13 -59% -6 -10 35
Operating profit/(loss)
before taxation
40 60 -34% 85 -53% 231 173 33%
Income tax expense 12 10 13% 13 -11% 43 28 56%
Underlying profit/(loss)
for the period
28 50 -43% 72 -61% 188 145 29%
Special items
Reported profit/(loss)
for the period
28 50 -43% 72 -61% 188 145 29%

Private Banking's underlying profit decreased by EUR 22 million compared with the third quarter of 2014 to EUR 28 million in Q3 2015. Although operating income and lower loan impairments had a positive impact on the development of net profit, expenses increased at a higher pace. The acquired German private banking activities of Credit Suisse were consolidated as of 1 September 2014.

Net interest income amounted to EUR 147 million and was in line with the third quarter of 2014.

Net fee and commission income grew by EUR 11 million, or 7% compared with the same quarter of the previous year, to EUR 149 million in Q3 2015. Net fees increased due to a modest growth in client assets and the positive impact of full consolidation of the acquired German activities as

from mid-Q3 2014. Compared with Q2 2015, Net fee and commission income decreased EUR 14 million due to lower client assets as a result of lower stock markets.

Personnel expenses increased by EUR 17 million to EUR 133 million in Q3 2015. The higher expenses were partly attributable to a restructuring provision related to the announced integration of the Jersey office into Guernsey. The acquired German activities and FX impact also led to higher expenses. In the Netherlands, personnel expenses increased due mainly to higher pension expenses.

Other expenses went up by EUR 20 million compared with Q3 2014 due primarily to higher project costs related to enhancing client centricity and client documentation and continuous improvement of products, services and IT processes (including TOPS2020 programme).

in Q3 2015 (76% in Q3 2014).

Other indicators

Operating result decreased by EUR 28 million compared to Q3 2014 and amounted to EUR 45 million in Q3 2015. The underlying cost/income ratio for Private Banking

increased significantly to 86% in the third quarter of 2015. If the regulatory levies had been divided equally over the quarters, the cost/income ratio would have been 87%

Q3 2015 Q3 2014 Q2 2015 Nine
months 2015
Nine
months 2014
Underlying cost/income ratio 86% 76% 77% 78% 77%
Underlying cost of risk (in bps)1 12 30 -14 -8 29
30 September 2015 30 June 2015 31 December 2014
Loan-to-Deposit ratio 25% 25% 26%
Loans and receivables – customers (in billions) 16.5 17.0 16.7
Due to customers (in billions) 66.7 67.5 62.9
Risk-weighted assets (risk exposure amount; in billions) 8.7 8.7 8.3
FTEs 3,684 3,671 3,599

1 Cost of risk consists of annualised impairment charges on Loans and receivables - customers for the period divided by average Loans and receivables - customers.

Loans and receivables - customers decreased by

EUR 0.5 billion compared with 30 June 2015 mainly due a slight decline in mortgage loans outside the Netherlands.

Due to customers showed a limited decrease of EUR 0.8 billion compared with 30 June 2015.

The regulatory levies to be recorded in Private Banking in Q4 are expected to be EUR 18 million and consist of EUR 5 million for the bank tax, EUR 7 million for DGS

Impairment charges on loans and other receivables were EUR 5 million, down by EUR 8 million compared with

and EUR 6 million for NRF.

Q3 2014.

Client Assets

(in billions) Q3 2015 Q2 2015 Q1 2015
Opening balance Client Assets 206.1 209.0 190.6
Net new assets -3.3 1.5 3.7
Market performance -11.5 -4.4 14.7
Divestments/acquisitions
Other
Closing balance Client Assets 191.3 206.1 209.0
30 September 2015 30 June 2015 31 March 2015
Breakdown by type
Cash 66.9 68.2 66.3
Securities 124.4 137.9 142.7
- of which Custody 31.6 37.2 39.5
Total 191.3 206.1 209.0
Breakdown by geography
The Netherlands 48% 48% 48%
Rest of Europe 43% 42% 43%
Rest of the world 9% 9% 9%

Client assets decreased by EUR 14.8 billion in the third quarter to EUR 191.3 billion at 30 September 2015. The decrease was due mainly to lower market performance as a result of the negative sentiment on the stock markets. France contributed EUR 29 billion and Germany contributed EUR 33 billion to the international client assets in Q3 2015.

Net new assets were EUR 3.3 billion negative in the third quarter of 2015, mainly driven by the outflow of custody assets of a single client. This was only partly offset by the positive impact of transfers of Retail Banking clients and referrals from Corporate Banking to Private Banking. On average the client feeder channel from Retail Banking to Private Banking in the Netherlands has a positive NNA impact of approximately EUR 1-1.5 billion per year.

Developments in the first nine months of 2015

Private Banking's underlying profit advanced EUR 43 million compared with the first nine months of 2014 to EUR 188 million in the first nine months of 2015. The increase was mainly driven by higher operating income and lower loan impairments, partly offset by higher expenses. The acquired German private banking activities of Credit Suisse were consolidated as of 1 September 2014.

Net interest income amounted to EUR 440 million and was nearly stable compared with the same period in 2014.

Net fee and commission income increased by EUR 66 million, or 17% to EUR 470 million in the first nine months of 2015. Net fees increased due to higher client assets in the first half of 2015, benefiting from the strong stock market performance in that period. Private Banking also generated additional fee income from the acquired German activities.

Other operating income in 2015 was EUR 34 million higher, due to the sale of premises in the first half of 2015 and increased trading income.

Personnel expenses inceased by EUR 45 million to EUR 382 million in the first nine months of 2015. The increase in the international activities was mainly attributable to the acquired German activities, the restructuring provision for the announced integration of Jersey into ABN AMRO Guernsey, FTE growth and FX impact. In the Netherlands, personnel expenses increased due mainly to higher pension expenses.

Other expenses grew by EUR 42 million compared with the first nine months of 2014 to EUR 389 million. The increase was primarily related to higher project costs related to enhancing client centricity and client documentation and continuous improvement of products, services and IT processes (including TOPS2020 programme). The same period in 2014 included project costs for the acquisition in Germany.

Operating result went up by 6% to EUR 221 million. The underlying cost/income ratio for Private Banking was almost stable at 78% in the first nine months of 2015. If the regulatory levies had been divided equally over the four quarters, the cost/income ratio would have been 79% in the first nine months of 2015 (77% in the first nine months of 2014).

Impairment charges on loans and other receivables showed a net release of EUR 10 million, versus EUR 35 million impairment additions in the same period in 2014. The decrease in impairment charges is partially explained by a EUR 12 million IBNI release.

Corporate Banking

Operating results

Nine
months
Nine
months
(in millions) Q3 2015 Q3 2014 Change Q2 2015 Change 2015 2014 Change
Net interest income 515 506 2% 543 -5% 1,597 1,473 8%
Net fee and commission income 187 153 22% 186 0% 565 471 20%
Other operating income 60 29 103% 91 -34% 224 114 96%
Operating income 762 688 11% 820 -7% 2,385 2,058 16%
Personnel expenses 166 156 6% 163 2% 510 460 11%
Other expenses 283 268 6% 289 -2% 846 787 8%
Operating expenses 449 424 6% 452 -1% 1,356 1,247 9%
Operating result 313 264 19% 369 -15% 1,029 811 27%
Impairment charges on loans
and other receivables 41 217 -81% 40 3% 309 619 -50%
Operating profit/(loss)
before taxation 273 47 329 -17% 720 192
Income tax expense 54 6 80 -32% 148 38
Underlying profit/(loss)
for the period 218 41 249 -12% 572 154
Special items
Reported profit/(loss)
for the period 218 41 249 -12% 572 154

Corporate Banking's underlying profit increased by EUR 177 million compared with Q3 2014 to EUR 218 million in Q3 2015. The key drivers for the improvement were higher operating income and a sharp decrease in impairment charges, partly offset by higher operating expenses.

Net interest income increased by EUR 9 million compared with Q3 2014 to EUR 515 million in Q3 2015. The limited improvement was due mainly to Capital Markets Solutions and International Clients, partly offset by Commercial Clients.

Commercial Clients posted a decline in net interest income of EUR 11 million to EUR 305 million in Q3 2015. The margins on loans and average deposit volumes increased compared with Q3 2014. Average loan volumes and deposit margins decreased compared with the same quarter in 2014. However, loan volumes showed signs of improvement in recent months. The net positive impact of volumes and margin developments was more than offset by a negative one-off in Q3 2015.

Net interest income in International Clients increased modestly by EUR 6 million compared with Q3 2014, but declined by EUR 12 million from Q2 2015 as Q3 2015 was hampered by a one-off item. ECT Clients showed a steady growth in net interest income in line with previous quarters. In general, there is increasing pressure on deposit margins.

Net interest income in Capital Markets Solutions increased by EUR 15 million to EUR 38 million, mainly in Clearing, driven by increased market activity.

Net fee and commission income rose by EUR 34 million compared with Q3 2014 to EUR 187 million. Higher transaction volumes at Clearing from increased volatility in the financial markets drove fee growth.

Other operating income rose by EUR 31 million to EUR 60 million in Q3 2015. The increase was mainly driven by a less negative CVA/DVA/FVA impact compared with Q3 2014 (EUR 7 million negative in Q3 2015 versus EUR 46 million negative in Q3 2014). The tax-exempt revaluation and divestment results on the Equity Participations portfolio increased on the back of improved market conditions. This was partly offset by the termination of parts of the Capital Markets Solutions activities following the strategic review in 2014.

Personnel expenses amounted to EUR 166 million, up by EUR 10 million compared with the same period last year. Personnel expenses were impacted by higher pension expenses in the Netherlands.

Other expenses rose by EUR 15 million compared with Q3 2014. The increase was mainly related to higher project costs related to enhancing client centricity and continuous improvement of products, services and IT processes (including TOPS2020 programme).

Operating result was EUR 313 million in Q3 2015, up EUR 49 million compared with the same quarter in 2014. The underlying cost/income ratio improved to 59% in the third quarter of 2015, from 62% in Q3 2014. If the regulatory levies had been divided equally over the quarters, the cost/income ratio would have been 63% in Q3 2015 (63% in Q3 2014).

The regulatory levies to be recorded in Corporate Banking in Q4 are expected to be EUR 126 million and consist of EUR 55 million for the bank tax (EUR 16 million Commercial Clients, EUR 15 million International Clients, EUR 23 million Capital Markets Solutions), EUR 1 million for DGS (Commercial Clients) and EUR 70 million for NRF (EUR 21 million Commercial Clients, EUR 20 million International Clients, EUR 29 million Capital Markets Solutions).

Impairment charges on loans and other receivables amounted to EUR 41 million, down by EUR 176 million compared with Q3 2014.

Loan impairments in Commercial Clients decreased substantially by EUR 184 million. Specific loan impairments in Commercial Clients were limited in Q3 2015; in combination with an IBNI release of EUR 56 million, this resulted in a net release of EUR 17 million.

Loan impairments in International Clients were EUR 58 million, which is EUR 7 million higher than in Q3 2014.

Loan impairments in Capital Markets Solutions were virtually zero and stable compared with Q3 2014.

Other indicators

Q3 2015 Q3 2014 Q2 2015 Nine
months 2015
Nine
months 2014
Underlying cost/income ratio 59% 62% 55% 57% 61%
Underlying cost of risk (in bps)1 17 104 17 45 100
30 September 2015 30 June 2015 31 December 2014
Loan-to-Deposit ratio 129% 135% 143%
Loans and receivables – customers (in billions) 85.5 90.3 85.0
Due to customers (in billions) 60.5 60.8 54.7
Risk-weighted assets (risk exposure amount; in billions) 56.8 58.9 53.5
FTEs 5,013 5,008 4,995

Loans and receivables - customers decreased to

EUR 85.5 billion at 30 September 2015 compared with EUR 90.3 billion at 30 June 2015. The decline was mainly driven by lower volumes at Capital Markets Solutions. In addition, ECT Clients also showed a limited decrease of EUR 1.0 billion (mainly resulting from lower commodities prices).

Due to customers came to EUR 60.5 billion at 30 September 2015, virtually flat compared with 30 June 2015. An increase in deposits at Commercial Clients was offset by a decrease at both International Clients and Capital Market Solutions (Clearing).

Developments in the first nine months of 2015

Corporate Banking's underlying profit increased by EUR 418 million to EUR 572 million in the first nine months of 2015. The key drivers for the improvement were a significant rise in operating income and a sharp decrease in impairment charges. This was partly offset by a marked increase in operating expenses.

Net interest income increased by EUR 124 million to EUR 1,597 million. The improvement was seen in all of the sub-segments.

Commercial Clients posted a modest rise in net interest income of EUR 35 million to EUR 965 million in the first nine months of 2015. Commercial Clients benefited from increased margins on loans as well as higher average deposit volumes. Average loan volumes and deposit margins, however, decreased compared with the same period in 2014. The net positive impact of volumes and margin developments was partly offset by a negative one-off in Q3 2015.

Net interest income in International Clients increased by EUR 55 million to EUR 533 million, benefiting from growth in the ECT Clients loan portfolio and FX rate developments. This was partly offset by lower margins on deposits.

Net interest income in Capital Markets Solutions improved by EUR 34 million, mainly in Clearing, driven by increased market activity.

Net fee and commission income increased by EUR 94 million compared with the same period in 2014 to EUR 565 million. Fee growth was mainly driven by higher transaction volumes in Capital Markets Solutions resulting from increased volatility in the financial markets. Corporate Finance fees were also higher on the back of increased M&A activity.

Other operating income was up by EUR 110 million, rising to EUR 224 million in the first nine months of 2015. The increase was mainly driven by a higher CVA/DVA/FVA impact compared with the same period in 2014, which included first-time application of the FVA. Total CVA/DVA/ FVA impact was EUR 34 million positive in the first nine months of 2015 versus EUR 53 million negative in the first nine months of 2014. Results further improved driven by volatility in the financial markets and favourable revaluation and divestment results on the Equity Participations portfolio, which increased on the back of improved market conditions. This was partly offset by a provision for possible derivative-related issues for a group of SMEs and the termination of parts of the Capital Markets Solutions activities following the strategic review in 2014.

Personnel expenses amounted to EUR 510 million, up by EUR 50 million compared with the same period last year. Personnel expenses were impacted by higher pension expenses. Both 2014 and 2015 included restructuring provisions.

Other expenses grew by EUR 59 million compared with the same period in 2014. The increase was mainly related to higher project costs related to enhancing client centricity and continuous improvement of products, services and IT processes (including TOPS2020 programme).

Operating result went up by EUR 218 million to EUR 1,029 million in the first nine months of 2015. The underlying cost/income ratio improved to 57% in the first nine months of 2015 from 61% in the same period of 2014. If the regulatory levies had been divided equally over the four quarters, the cost/income ratio would have been 61% in the first nine months of 2015 (62% in the first nine months of 2014).

Impairment charges on loans and other receivables amounted to EUR 309 million, down by 50% compared with the same period in 2014. Impairment charges on Commercial Clients decreased significantly in the first nine months of 2015 compared with the first nine months of 2014. International Clients had lower impairments.

Corporate Banking - Commercial Clients

Operating results

(in millions) Q3 2015 Q3 2014 Change Q2 2015 Change Nine
months 2015
Nine
months 2014
Change
Net interest income 305 316 -3% 327 -6% 965 930 4%
Net fee and commission income 53 50 6% 50 6% 155 147 6%
Other operating income 7 9 -21% 7 12% 23 21 9%
Operating income 365 375 -3% 383 -5% 1,144 1,098 4%
Operating expenses 202 189 7% 202 -0% 614 559 10%
Operating result 163 187 -13% 181 -10% 530 538 -2%
Impairment charges on loans
and other receivables
-17 167 44 210 506 -58%
Operating profit/(loss)
before taxation
180 20 136 32% 319 32
Income tax expense 45 4 34 33% 79 6
Underlying profit/(loss)
for the period
135 15 102 32% 240 26
Special items
Reported profit/(loss)
for the period
135 15 102 32% 240 26

Other indicators

Q3 2015 Q3 2014 Q2 2015 Nine
months 2015
Nine
months 2014
Underlying cost/income ratio 55% 50% 53% 54% 51%
Underlying cost of risk (in bps)1 -17 160 44 69 161
30 September 2015 30 June 2015 31 December 2014
Loans and receivables – customers (in billions) 38.1 38.1 38.1
Due to customers (in billions) 33.6 32.8 31.7
Risk-weighted assets (risk exposure amount; in billions) 22.0 22.3 20.8

Corporate Banking - International Clients

Operating results

(in millions) Q3 2015 Q3 2014 Change Q2 2015 Change Nine
months 2015
Nine
months 2014
Change
Net interest income 172 166 3% 184 -7% 533 478 12%
Net fee and commission income 54 49 9% 51 6% 166 159 5%
Other operating income 21 12 78% 21 -3% 73 11
Operating income 246 227 8% 256 -4% 772 648 19%
Operating expenses 121 114 6% 117 3% 365 339 8%
Operating result 125 113 11% 139 -9% 407 309 32%
Impairment charges on loans
and other receivables
58 51 13% -4 88 115 -24%
Operating profit/(loss)
before taxation
68 62 9% 143 -53% 319 194 65%
Income tax expense 3 8 -68% 30 -91% 44 36 22%
Underlying profit/(loss)
for the period
65 53 21% 112 -42% 275 158 74%
Special items
Reported profit/(loss)
for the period
65 53 21% 112 -42% 275 158 74%

Other indicators

Q3 2015 Q3 2014 Q2 2015 Nine
months 2015
Nine
months 2014
Underlying cost/income ratio 49% 50% 46% 47% 52%
Underlying cost of risk (in bps)1 69 71 -5 35 55
30 September 2015 30 June 2015 31 December 2014
Loans and receivables – customers (in billions) 32.2 33.8 32.2
Due to customers (in billions) 18.1 18.5 16.7
Risk-weighted assets (risk exposure amount; in billions) 22.8 23.7 19.9

Operating results

(in millions) Q3 2015 Q3 2014 Change Q2 2015 Change Nine
months 2015
Nine
months 2014
Change
Net interest income 38 23 66% 33 17% 99 65 51%
Net fee and commission income 80 54 48% 86 -6% 243 165 47%
Other operating income 32 9 63 -50% 128 82 56%
Operating income 150 86 75% 182 -17% 470 313 50%
Operating expenses 125 121 3% 132 -5% 376 348 8%
Operating result 25 -36 50 -50% 94 -36
Impairment charges on loans
and other receivables
-1 99% -1 98% 11 -2
Operating profit/(loss)
before taxation
25 -35 51 -50% 83 -34
Income tax expense 7 -7 16 -57% 26 -4
Underlying profit/(loss)
for the period
18 -28 35 -47% 57 -30
Special items
Reported profit/(loss)
for the period
18 -28 35 -47% 57 -30

Other indicators

Q3 2015 Q3 2014 Q2 2015 Nine
months 2015
Nine
months 2014
Underlying cost/income ratio 83% 141% 73% 80% 111%
Underlying cost of risk (in bps)1 -2 -3 -2 7 -2
30 September 2015 30 June 2015 31 December 2014
Financial assets held for trading (in billions) 8.5 6.5 8.9
Loans and receivables – customers (in billions) 15.3 18.4 14.7
Financial liabilities held for trading (in billions) 2.9 3.6 3.8
Due to customers (in billions) 8.8 9.5 6.3
Risk-weighted assets (risk exposure amount; in billions) 12.0 12.9 12.8

Group Functions

Operating results

(in millions) Q3 2015 Q3 2014 Change Q2 2015 Change Nine
months 2015
Nine
months 2014
Change
Net interest income 8 21 -60% 18 -55% 45 -5
Net fee and commission income -18 -3 -23 21% -55 -11
Other operating income 55 5 28 99% 123 58 114%
Operating income 45 23 97% 23 97% 114 42
Personnel expenses 200 197 2% 204 -2% 594 576 3%
Other expenses -193 -181 -7% -154 -26% -511 -492 -4%
Operating expenses 7 16 -59% 50 -87% 83 83 -0%
Operating result 38 7 -28 31 -42
Impairment charges on loans
and other receivables
-4 -13 71% -2 -91% -8 -25 68%
Operating profit before taxation 42 20 112% -26 39 -17
Income tax expense 99 -3 37 145 -28
Underlying profit/(loss)
for the period
-56 23 -63 10% -106 11
Special items -67 -417
Reported profit/(loss)
for the period
-56 -44 -28% -63 10% -106 -406 74%

The underlying result of Group Functions was a loss of EUR 56 million in the third quarter of 2015 compared with a profit of EUR 23 million in Q3 2014

Net interest income decreased by EUR 13 million compared with the same period last year. Funding volumes grew further in Q3 2015 to increase the liquidity buffer. This was partly offset by lower funding costs due to lower credit spreads.

Net fee and commission income decreased by

EUR 15 million, mainly driven by higher fees paid to Capital Markets Solutions related to Securities Financing activities. The client-related part of the operating income of Securities Financing is allocated to Capital Markets Solutions via net fee and commission income.

Other operating income went up by EUR 50 million compared with the same period in the previous year. In particular, hedge accounting-related results improved significantly, which was partly offset by EUR 22 million unfavourable CVA/DVA adjustments on the trading book loans (EUR 11 million negative in Q3 2015, EUR 11 million positive in Q3 2014).

Personnel expenses were nearly stable at EUR 200 million in the third quarter of 2015.

Other expenses decreased by EUR 12 million compared with the same period in 2014. The third quarter of 2015 contained a considerable VAT refund which was the result of discussions with the tax authorities related to the period 2007-2014.

This was partly offset by a EUR 55 million settlement with Vestia and higher project costs related to enhancing client centricity and continuous improvement of products, services and IT processes (including TOPS2020 and Retail Digitalisation programmes). The same period in 2014 included Asset Quality Review (AQR) expenses.

The majority of Group Functions' operating expenses are allocated to the commercial segments, which is included in the line item Other expenses as negative expenses.

Income tax in Q3 2015 was negatively impacted by our reassessment of our tax position.

Other indicators

30 September 2015 30 June 2015 31 December 2014
Securities financing – assets 29.5 28.6 14.5
Loans and receivables – customers (in billions) 3.6 3.6 4.2
Securities financing – liabilities 23.6 19.8 12.6
Due to customers (in billions) 2.4 2.6 2.5
Risk-weighted assets (risk exposure amount; in billions) 9.5 11.3 11.0
FTEs 7,518 7,486 7,362

Securities financing assets increased by EUR 0.9 billion and Securities financing liabilities increased by EUR 3.8 billion compared with 30 June 2015.

Developments in the first nine months of 2015

The underlying result of Group Functions was EUR 106 million negative in the first nine months of 2015. This is a decline of EUR 117 million compared with the first nine months of 2014.

Net interest income increased by EUR 50 million compared with the same period last year. The increase was mainly driven by lower funding costs due to lower spread levels paid on funding. This was partly offset by our tax-exempt non-recurring provision related to the part of the Securities Financing activities discontinued in 2009 and higher funding levels.

Net fee and commission income decreased by EUR 44 million, mainly driven by higher fees paid to Capital Markets Solutions related to Securities Financing activities.

Other operating income increased by EUR 65 million compared with the same period in 2014. The increase was driven by favourable CVA/DVA adjustments on the trading book loans (EUR 22 million positive in the first nine months of 2015 and EUR 8 million positive in the first nine months of 2014) and significantly higher hedge accounting-related results. This was partly offset by our tax-exempt provision related to the part of the Securities Financing activities discontinued in 2009.

Personnel expenses, at EUR 594 million in the first nine months of 2015, went up by EUR 18 million compared with the same period in 2014. This increase was mainly driven by higher pension expenses and an increase in the number of FTEs.

Other expenses declined by EUR 19 million compared with the same period in 2014. This was due mainly to the considerable VAT refund this quarter, which was the result of discussions with the tax authorities related to the period 2007-2014. This was partly offset by the EUR 55 million settlement with Vestia and higher project costs related to enhancing client centricity and continuous improvement of products, services and IT processes (including TOPS2020 and Retail Digitalisation programmes). The same period in 2014 was impacted by AQR project expenses. The majority of Group Functions' operating expenses are allocated to the commercial segments, which is included in the line item Other expenses as negative expenses.

Income tax expenses in the first nine months of 2015 were negatively impacted by our reassessment of our tax position and our tax-exempt Securities financing provision.

additional financial information

Overview of results in the last five quarters

The following table provides an overview of the quarterly results.

Quarterly results

(in millions) Q3 2015 Q2 2015 Q1 2015 Q4 2014 Q3 2014
Net interest income 1,524 1,511 1,545 1,620 1,530
Net fee and commission income 449 456 470 431 419
Other operating income 136 159 154 95 61
Operating income 2,109 2,126 2,168 2,145 2,009
Personnel expenses 619 615 619 650 591
Other expenses 615 632 600 748 557
Operating expenses 1,234 1,247 1,219 1,397 1,147
Operating result 875 879 949 748 862
Impairment charges on loans
and other receivables
94 34 252 181 287
Operating profit/(loss)
before taxation
781 845 697 567 575
Income tax expense 272 244 154 167 125
Underlying profit/(loss)
for the period
509 600 543 400 450
Special items -67
Reported profit/(loss)
for the period
509 600 543 400 383

Difference between underlying and reported results

To provide a better understanding of the underlying results, ABN AMRO has adjusted its reported results for defined special items and material divestments.

Special items are material and non-recurring items which are not related to normal business activities. As of 2014, ABN AMRO has a higher materiality threshold to qualify as a special item.

Adjustments include past results from material divestments and the related transaction result. No material divestments took place in the reported periods in this report.

The following table presents the reconciliation from underlying to reported results.

Reconciliation from underlying to reported results

Q3 2015 Q3 2014 Q2 2015
(in millions) Underly
ing
Special
items Reported
Under
lying
Special
items
Reported Under
lying
Special
items
Reported
Net interest income 1,524 1,524 1,530 1,530 1,511 1,511
Net fee and commission income 449 449 419 419 456 456
Other operating income 136 136 61 61 159 159
Operating income 2,109 2,109 2,009 2,009 2,126 2,126
Personnel expenses 619 619 591 591 615 615
Other expenses 615 615 557 67 624 632 632
Operating expenses 1,234 1,234 1,147 67 1,214 1,247 1,247
Operating result 875 875 862 -67 795 879 879
Impairment charges on loans
and other receivables
94 94 287 287 34 34
Operating profit/(loss)
before taxation
781 781 575 -67 508 845 845
Income tax expense 272 272 125 125 244 244
Profit/(loss) for the period 509 509 450 -67 383 600 600
Nine months 2015 Nine months 2014
(in millions) Under
lying
Special
items Reported
Under
lying
Special
items
Reported
Net interest income 4,580 4,580 4,403 4,403
Net fee and commission income 1,375 1,375 1,260 1,260
Other operating income 449 449 246 246
Operating income 6,403 6,403 5,910 5,910
Personnel expenses 1,852 1,852 1,747 288 2,035
Other expenses 1,847 1,847 1,705 201 1,906
Operating expenses 3,700 3,700 3,452 489 3,941
Operating result 2,703 2,703 2,457 -489 1,969
Impairment charges on loans and other receivables 381 381 990 990
Operating profit/(loss) before taxation 2,322 2,322 1,467 -489 978
Income tax expense 670 670 317 -72 245
Profit/(loss) for the period 1,652 1,652 1,151 -417 734

Special items

(in millions) Q3 2015 Q2 2015 Q1 2015 Q4 2014 Q3 2014 Q2 2014 Q1 2014
Operating income
Total impact on Operating Income
Operating expenses
Pension settlement charge 288
SNS Levy 67 67 67
Total impact on Operating expenses 67 355 67
Loan impairments
Total impact on Loan impairments
Total impact on Income tax expense -72
Total impact on result for the period -67 -283 -67

The SNS levy amounted to a total of EUR 201 million recorded in 2014, spread over the first three quarters of 2014.

risk, funding & capital information

Key developments 36
Credit risk 40
Operational risk 59
Market risk 60
Liquidity risk 62
Funding 64
Capital management 67

Certain IFRS disclosures in the Risk, funding & capital information section are labelled as 'Reviewed' in the respective headings. These disclosures are an integral part of the Condensed Consolidated Interim Financial Statements and are covered by the Review opinion.

Key developments

Key figures

30 September 2015 30 June 2015 31 December 2014
Total assets 413,287 410,661 386,867
Of which Residential mortgages 151,670 151,770 151,998
Of which Consumer loans 14,790 15,084 15,398
Of which Corporate loans 88,028 91,502 87,866
Total Exposure at Default (EAD) 376,828 377,587 350,762
Total RWA (REA)/total EAD 29.4% 30.4% 31.3%
Regulatory capital
Total RWA (REA) 110,602 114,930 109,647
Of which Credit risk1 88,564 92,742 87,667
Of which Operational risk 16,227 16,227 16,168
Of which Market risk 5,810 5,961 5,811
Fully-loaded CET1 ratio 14.8% 14.0% 14.1%
Fully-loaded leverage ratio 3.5% 3.1% 3.7%
Credit quality indicators
Forbearance ratio 3.4% 3.4% 3.1%
Past due ratio 1.6% 1.7% 2.1%
Cost of risk (year to date, in bps) - reported2 19 21 45
Cost of risk (year to date, in bps) - underlying2 19 21 45
Coverage ratio 56.5% 57.3% 53.6%
Impaired ratio 1.6% 1.6% 1.8%
Liquidity and funding indicators
Loan-to-Deposit ratio 110.2% 111.1% 116.5%
LCR >100% >100% >100%
NSFR >100% >100% >100%

1 RWA (REA) for credit value adjustment (CVA) is included in credit risk. CVA per 30 September 2015 amounted to EUR 1.1 billion (30 June 2015 EUR 1.2 billion; 31 December 2014 EUR 1.3 billion).

2 Cost of risk consists of annualised impairment charges on Loans and receivables - customers for the period divided by average Loans and receivables - customers.

Third-quarter developments

The Dutch economy continued to perform well in the third quarter of 2015. Exports, investments and household consumption contributed to growth. In addition, sentiment among both consumers and producers remained positive. Given the lower oil prices and cheaper euro, providing increased buoyancy, ABN AMRO's current forecast for GDP growth in the Netherlands for the full year is estimated at 2.3%1 . Although our baseline scenario does not assume

a hard landing of the Chinese economy, downside risks to the growth outlook for China and other emerging markets have increased.

Continued improved economic conditions combined with consistently stringent credit monitoring of our clients and a well balanced portfolio intake are reflected in a substantial decline in impairment charges, releases for IBNI allowances and lower amounts in arrears.

Introduction

Total impairment charges on loans and other receivables declined by EUR 193 million to EUR 94 million in Q3 2015, compared with EUR 287 million in the same period last year. This decline was mainly the result of low impairment charges in the Corporate loans portfolio. As a result of low impairment charges in Q2 2015 and Q3 2015, the cost of risk further declined to 19bps for the first nine months of 2015.

The Residential mortgage portfolio including fair value adjustment for hedge accounting remained relatively stable, amounting to EUR 151.7 billion at 30 September 2015. The Consumer loans portfolio declined marginally to EUR 14.8 billion at 30 September 2015. The Corporate loans portfolio decreased to EUR 88.0 billion at 30 September 2015, compared with EUR 91.5 billion at 30 June 2015. This decline was mainly the result of lower lending within Clearing and ECT Clients, largely due to lower commodity prices.

The forbearance ratio remained stable in the third quarter, at 3.4% at 30 September 2015, and the past due ratio decreased slightly to 1.6% at 30 September 2015 compared with 1.7 % at 30 June 2015. The coverage ratio decreased to 56.5%, compared with 57.3% at 30 June 2015. The impaired ratio remained stable at 1.6% at 30 September 2015, mainly as a result of a declined client lending portfolio.

Total RWA (REA) decreased by EUR 4.3 billion, amounting to EUR 110.6 billion at 30 September 2015, compared with EUR 114.9 billion at 30 June 2015. This movement was allocated mainly to credit risk. The decline in RWA (REA) was mainly the result of a decrease of EUR 2.1 billion in Corporate Banking and EUR 1.8 billion in Group Functions.

The decline in Corporate Banking was due mainly to lower business volume in the third quarter of 2015. Group Functions declined due chiefly to new EBA guidelines regarding deferred tax assets.

Total Exposure at Default amounted to EUR 376.8 billion at 30 September 2015, compared with EUR 377.6 billion at 30 June 2015. The increase of EUR 3.8 billion within Group Functions, which was mainly due to a rise in deposits at central banks, was offset by lower business volume within Corporate Banking and Retail Banking.

The Liquidity Coverage Ratio (LCR) and the Net Stable Funding Ratio (NSFR) both remained above 100% at 30 September 2015.

The Loan-to-Deposit (LtD) ratio slightly improved to 110% at 30 September 2015 compared with 111% at 30 June 2015. The ratio improved mainly to a large increase in client deposits in all segments in the first half year.

The fully-loaded Common Equity Tier 1 ratio has increased to 14.8% at 30 September 2015 and remains comfortably above regulatory minimum requirements. The fully-loaded CDR leverage ratio increased to 3.5% at 30 September 2015. The improvement was mainly driven by the EUR 1.0 billion Additional Tier 1 issuance in September 2015 and profit accumulation. The fully-loaded total capital ratio increased to 18.4% at 30 September 2015.

Quarterly developments

EAD per business segment

(end-of-period, in billions)

Cost of risk per business segment (end-of-period, in bps)

Underlying cost of risk per product Residential mortgages (in bps)

Consumer loans (in bps)

Corporate loans (in bps)

200

Coverage ratio

10

Impaired ratio

Residential mortgages (in %)

1.0 0.9 1.1

Q3 14 Q4 14 Q1 15 Q2 15 Q3 15

8

6

4

2

Residential mortgages (in %)

0.8 0.7

Consumer loans (in %)

Consumer loans (in %)

Corporate loans (in %)

Corporate loans (in %)

In the first nine months of 2015, the underlying cost of risk declined to 19bps compared with 51bps for the first nine months of 2014. The decline in cost of risk was driven mainly by lower impairment charges in the Corporate loans, Residential mortgages and, to a lesser extent, Consumer loans portfolios.

Impairment charges for Corporate loans decreased mainly as a result of a decline within the Commercial Clients portfolio. This decline was driven by several measures which had been taken in the past to raise risk awareness, while acceptance criteria were tightened, and files with a higher risk profile were proactively managed. Also the upturn in the economic environment contributed to the decline in impairment charges. Furthermore, total impairment charges declined due to an IBNI release of EUR 199 million.

The Residential mortgage portfolio including fair value adjustment for hedge accounting declined EUR 0.3 billion, coming to EUR 151.7 billion at 30 September 2015 compared with EUR 152.0 at year-end 2014. Excluding the fair value adjustment for hedge accounting, the Residential mortgage portfolio remained relatively stable. The Consumer loans portfolio also decreased to EUR 14.8 billion at 30 September 2015, down from EUR 15.4 billion at 31 December 2014. The Corporate loans portfolio remained fairly stable at EUR 88.0 billion at 30 September 2015 compared with year-end 2014.

The forbearance ratio rose slightly to 3.4% compared with 3.1% at year-end 2014. This increase was due to the inflow of new forborne Corporate loans, mainly as a result of modifications to performing contracts. Past due ratio declined to 1.6% in the first nine months of 2015 from 2.1% at year-end 2014 , due mainly to the combination of our stringent credit monitoring and the upturn of the Dutch economy. The coverage ratio increased to 56.5% compared with 53.6% at year-end 2014. The impaired ratio decreased to 1.6% at 30 September 2015 compared with 1.8 % at year-end 2014.

Total RWA (REA), which is mainly related to credit risk, increased by EUR 1.0 billion, coming to EUR 110.6 billion at 30 September 2015, compared with EUR 109.6 billion at 31 December 2014. The increase in RWA (REA) was mainly the result of a rise in Corporate Banking, partly offset by a decline in RWA (REA) in Retail Banking and Group Functions.

Total Exposure at Default increased to EUR 376.8 billion at 30 September 2015, compared with EUR 350.8 billion at 31 December 2014, representing an increase of EUR 26.0 billion. This increase was largely driven by a EUR 14.9 billion rise in Group Functions, caused mainly by increased deposits at central banks and a EUR 9.5 billion rise in Corporate Banking due chiefly to increased business volume.

Financial results

Credit risk

RWA (REA) flow statement credit risk

(in millions)

RWA (REA) decreased to EUR 88.6 billion at 30 September 2015 from EUR 92.7 billion at 30 June 2015, mainly due to Corporate Banking and Group Functions. In Corporate Banking, the decline was mainly accountable to lower business volume, while the decline at Group Functions was largely caused by new EBA guidelines regarding deferred tax assets.

Credit risk mitigation

Collateral & guarantees received as security as at 30 September 2015m

30 September 2015
Collateral received
(in millions) Carrying
amount
Master
netting
agree
ment3
Financial
instru
ments
Property
&
equipment
Other
collateral
and
guaran
tees
Total risk
mitigation
Surplus
collateral4
Net
exposure5
Loans and receivables – banks 17,794 8,217 334 2 8,553 9,241
Loans and receivables – customers
Residential mortgages1 151,670 81 209,411 4,655 214,148 74,231 11,754
Consumer loans 14,790 4,290 5,181 33 9,505 1,142 6,427
Corporate loans1 82,715 3,104 20,130 39,309 13,737 76,280 18,012 24,447
Other loans and receivables – customers2 12,567 1,057 4,540 2,981 1,626 10,204 2,631 4,994
Total Loans and receivables – customers 261,742 4,161 29,042 256,882 20,051 310,136 96,017 47,622
Total Loans and receivables 279,536 12,378 29,376 256,882 20,053 318,690 96,017 56,863
Other assets 133,752 18,313 37,451 36 154 55,955 5,352 83,149
Total assets 413,287 30,691 66,828 256,918 20,207 374,645 101,369 140,011

1 Carrying amount includes fair value adjustments from hedge accounting and loan impairment allowances.

2 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

3 The Master netting agreement amount presents legal netting rights and cash collateral. 4 Surplus collateral is the amount of over-collateralisation, calculated on an individual basis.

5 Net exposure represents the portfolio corrected for the surplus amount and gives a view on the potential shortfall in collateral on the total portfolio.

Collateral & guarantees received as security as at 30 June 2015m

30 June 2015
Collateral received
(in millions) Carrying
amount
Master
netting
agree
ment3
Financial
instru
ments
Property
&
equipment
Other
collateral
and
guaran
tees
Total risk
mitigation
Surplus
collateral4
Net
exposure5
Loans and receivables – banks 15,641 7,098 329 7,427 8,214
Loans and receivables – customers
Residential mortgages1 151,770 17 92 208,281 4,855 213,244 73,622 12,149
Consumer loans 15,084 105 4,663 5,304 33 10,105 1,443 6,422
Corporate loans1 86,205 4,733 26,279 38,805 8,827 78,643 18,943 26,505
Other loans and receivables – customers2 13,717 1,247 4,124 3,007 1,922 10,299 2,183 5,601
Total Loans and receivables – customers 266,776 6,102 35,157 255,396 15,636 312,292 96,192 50,677
Total Loans and receivables 282,417 13,200 35,487 255,396 15,636 319,719 96,192 58,891
Other assets 128,244 17,559 37,961 24 161 55,705 4,755 77,294
Total assets 410,661 30,758 73,448 255,420 15,797 375,424 100,947 136,185

1 Carrying amount includes fair value adjustments from hedge accounting and loan impairment allowances.

2 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

3 The Master netting agreement amount presents legal netting rights and cash collateral. 4 Surplus collateral is the amount of over-collateralisation, calculated on an individual basis.

5 Net exposure represents the portfolio corrected for the surplus amount and gives a view on the potential shortfall in collateral on the total portfolio.

Collateral & guarantees received as security as at 31 December 2014m

Collateral received
(in millions) Carrying
amount
Master
netting
agree
ment3
Financial
instruments
Property
&
equipment
Other
collateral
and
guarantees
Total risk
mitigation
Surplus
collateral4
Net
exposure5
Loans and receivables – banks 21,680 9,850 9,850 11,830
Loans and receivables – customers
Residential mortgages1 151,998 25 98 205,730 5,072 210,925 71,635 12,708
Consumer loans 15,398 139 4,361 5,260 48 9,807 1,422 7,013
Corporate loans1 82,860 3,121 26,146 30,749 8,434 68,450 18,083 32,494
Other loans and receivables – customers2 11,654 1,585 4,008 2,866 2,488 10,946 2,287 2,994
Total Loans and receivables – customers1 261,910 4,870 34,613 244,605 16,041 300,129 93,427 55,208
Total Loans and receivables 283,590 14,720 34,613 244,605 16,041 309,979 93,427 67,038
Other assets 103,277 19,538 19,833 188 39,559 1,829 65,546
Total assets 386,867 34,258 54,446 244,605 16,229 349,538 95,256 132,585

1 Carrying amount includes fair value adjustments from hedge accounting and loan impairment allowances.

2 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

3 The Master netting agreement amount presents legal netting rights and cash collateral.

4 Surplus collateral is the amount of over-collateralisation, calculated on an individual basis.

5 Net exposure represents the portfolio corrected for the surplus amount and gives a view on the potential shortfall in collateral on the total portfolio.

Third quarter developments m

Total net exposure of Total Loans and receivables customers in Q3 2015 decreased to EUR 47.6 billion at 30 September 2015 down by EUR 3.1 billion from EUR 50.7 billion at 30 June 2015.

Total risk mitigation for residential mortgages increased by EUR 0.9 billion, amounting to EUR 214.1 billion at 30 September 2015, compared with EUR 213.2 billion at 30 June 2015. This increase was mainly the result of recovering house prices.

The carrying amount for Corporate loans decreased to EUR 82.7 billion at 30 September 2015, a decline of EUR 3.5 billion compared with 30 June 2015, due mainly to lower lending volumes at Clearing and ECT Clients. As a result of the decrease in lending, total risk mitigation also decreased. In Q3 2015, there was a reclassification of collateral, causing a shift of EUR 4 billion from Financial instruments to Other collateral and guarantees.

The net exposure of Other loans and receivables customers declined by EUR 0.6 billion, coming out to EUR 5.0 billion at 30 September 2015.

Developments over the first nine months m

Total net exposure of Total Loans and receivables - customers decreased to EUR 47.6 billion at 30 September 2015 down by EUR 7.6 billion, from EUR 55.2 billion at 31 December 2014, while the carrying amount remained stable.

Total risk mitigation for Residential mortgages increased to EUR 214.1 billion as at 30 September 2015 up by EUR 3.2 billion compared with year-end 2014. This increase was mainly the result of recovering house prices.

Compared with 31 December 2014, total risk mitigation within Corporate loans rose EUR 7.8 billion, arriving at EUR 76.3 billion at 30 September 2015. The increase primarily resulted from an increase of EUR 8.6 billion in Property & equipment, as collateral reporting improved. The rise in other collateral and guarantees and the decline in financial instruments was partly due to a reclassification of collateral of approximately EUR 4 billion.

The net exposure of Other loans and receivables customers increased by EUR 2.0 billion, amounting to EUR 5.0 billion at 30 September 2015.

Introduction

Management of forborne, past due and impaired loans

Forborne loans

The following table provides an overview of forborne assets, broken down into performing and non-performing assets, specified by type of forbearance measure.

Overview forbearance as at 30 September 2015m

Clients in (potential) financial difficulty, for whom contract amendments that are considered concessions on the part of the bank have been made since 1 January 2012, are accounted for as forborne assets. Contracts that are in a recovery phase at the reporting date are not considered forborne.

30 September 2015
Performing assets Non-performing assets Total
(in millions) Gross
carrying
amount
Tempo
rary
modifi
cation
Perma
nent
modifi
cation
Refi
nancing
Total Tempo
rary
modifi
cation
Perma
nent
modifi
cation
Refi
nancing
Total Total
forborne
assets
For
bear
ance
ratio
Loans and receivables
– banks
17,796 0.0%
Loans and receivables
– customers
Residential mortgages 152,044 1,125 14 195 1,334 401 25 39 464 1,798 1.2%
Consumer loans 15,409 152 68 156 377 120 65 52 238 614 4.0%
Corporate loans1 86,136 1,272 1,270 1,739 4,280 719 1,006 990 2,715 6,995 8.1%
Other loans and
receivables
– customers2
12,676 99 24 123 117 71 5 193 316 2.5%
Total Loans and
receivables
– customers 266,266 2,649 1,376 2,090 6,114 1,357 1,166 1,087 3,610 9,724 3.7%
Total1 284,063 2,649 1,376 2,090 6,114 1,357 1,166 1,087 3,610 9,724 3.4%

1 Gross carrying amount includes fair value adjustments from hedge accounting.

2 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

Overview forbearance as at 30 June 2015m

30 June 2015
Performing assets Non-performing assets Total
(in millions) Gross
carrying
amount
Tempo
rary
modifi
cation
Perma
nent
modifi
cation
Refi
nancing
Total Tempo
rary
modifi
cation
Perma
nent
modifi
cation
Refi
nancing
Total Total
forborne
assets
Forbear
ance
ratio
Loans and receivables
– banks 15,641 0.0%
Loans and receivables
– customers
Residential mortgages1 152,173 1,083 26 158 1,267 475 10 35 520 1,787 1.2%
Consumer loans 15,724 149 74 145 368 106 38 57 201 568 3.6%
Corporate loans1 89,702 1,312 1,233 1,756 4,301 565 1,057 1,021 2,643 6,943 7.7%
Other loans and
receivables
– customers2
13,847 116 18 135 203 14 217 351 2.5%
Total Loans and
receivables
– customers1 271,446 2,660 1,351 2,059 6,070 1,349 1,119 1,112 3,580 9,650 3.6%
Total1 287,087 2,660 1,351 2,059 6,070 1,349 1,119 1,112 3,580 9,650 3.4%

1 Gross carrying amount includes fair value adjustments from hedge accounting.

2 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

Introduction

Overview forbearance as at 31 December 2014m

31 December 2014
Performing assets Non-performing assets Total
(in millions) Gross
carrying
amount
Tempo
rary
modifi
cation
Perma
nent
modifi
cation
Refi
nancing
Total Tempo
rary
modifi
cation
Perma
nent
modifi
cation
Refi
nancing
Total Total
forborne
assets
Forbear
ance
ratio
Loans and receivables
– banks 21,680 0.0%
Loans and receivables
– customers
Residential mortgages1 152,536 1,027 28 122 1,177 606 3 29 638 1,814 1.2%
Consumer loans 16,052 92 68 126 286 99 32 52 184 470 2.9%
Corporate loans1 86,299 1,215 872 1,823 3,910 729 878 1,181 2,788 6,698 7.8%
Other loans and
receivables
– customers2 11,783 23 24 64 4 68 92 0.8%
Total Loans and
receivables
– customers 266,670 2,358 968 2,071 5,397 1,498 917 1,262 3,677 9,074 3.4%
Total1 288,351 2,358 968 2,071 5,397 1,498 917 1,262 3,677 9,074 3.1%

1 Gross carrying amount includes fair value adjustments from hedge accounting.

2 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

Third quarter developments m

The total forborne assets remained fairly stable, amounting to EUR 9.7 billion as at 30 September 2015, compared with 30 June 2015.

Total forborne Residential mortgages remained fairly stable compared with 30 June 2015. Total forborne Consumer loans increased marginally as at 30 September 2015 compared with 30 June 2015.

Total forborne Corporate loans increased slightly, amounting to EUR 7.0 billion at 30 September 2015, compared with EUR 6.9 billion at 30 June 2015. This limited increase was mainly the result of an increase in temporary modifications within the non-performing portfolio and related to the industrial goods & services sector and, to a lesser extent, the oil & gas sector.

Total forborne for Other loans and receivables - customers decreased slightly to EUR 0.3 billion at 30 September 2015, compared with EUR 0.4 billion at 30 June 2015.

Developments over the first nine months Total forborne assets increased to EUR 9.7 billion m at 30 September 2015, compared with EUR 9.1 billion at year-end 2014.

Total forborne residential mortgages remained fairly stable compared with year-end 2014. Consumer loans increased slightly, amounting to EUR 0.6 billion at 30 September 2015, compared with EUR 0.5 billion at year-end 2014. This increase mainly resulted from an inflow of new forborne clients, the majority of which related to temporary modifications within the performing portfolio.

Total forborne Corporate loans increased to EUR 7.0 billion at 30 September 2015 from EUR 6.7 billion at year-end 2014, with a forbearance ratio of 8.1% as at 30 September 2015. This increase mainly resulted from an inflow of new forborne clients and particularly relates to permanent modifications within the performing portfolio. The rise in forborne exposure for Corporate loans was for the largest part driven by increases in the food & beverage sector and the oil & gas sector.

Other

Past due loans

Financial assets past due but not impaired as at 30 September 2015m

30 September 2015
Carrying amount Days past due
(in millions) Gross Assets not
classified
as
impaired
< 30 > 30 days
& < 60
> 60 days
& < 90
> 90 Total past
due but
not
impaired
Past due
ratio
Loans and receivables – banks 17,796 17,795 0.0%
Loans and receivables – customers
Residential mortgages1 152,044 150,906 2,565 376 94 3,035 2.0%
Consumer loans 15,409 14,599 334 123 45 201 702 4.6%
Corporate loans1 86,136 81,186 578 135 56 452 1,221 1.4%
Other loans and receivables – customers2 12,676 12,455 32 5 2 20 58 0.5%
Total Loans and receivables – customers 266,266 259,145 3,508 638 197 672 5,016 1.9%
Total Loans and receivables 284,063 276,940 3,508 638 197 672 5,016 1.8%
Other assets 37,468 37,443 55 50 4 5 113 0.3%
Total assets 321,530 314,383 3,563 688 201 677 5,129 1.6%

1 Gross carrying amount includes fair value adjustments from hedge accounting.

2 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

Financial assets past due but not impaired as at 30 June 2015m

30 June 2015
Carrying amount Days past due
(in millions) Gross Assets not
classified
as
impaired
< 30 > 30 days
& < 60
> 60 days
& < 90
> 90 Total past
due but
not
impaired
Past due
ratio
Loans and receivables – banks 15,641 15,641 0.0%
Loans and receivables – customers
Residential mortgages1 152,173 150,951 2,505 336 88 2,929 1.9%
Consumer loans 15,724 14,874 345 105 63 200 712 4.5%
Corporate loans1 89,702 84,843 911 106 82 568 1,666 1.9%
Other loans and receivables – customers2 13,847 13,596 61 5 3 36 104 0.8%
Total Loans and receivables – customers 271,446 264,265 3,821 551 236 803 5,412 2.0%
Total Loans and receivables 287,087 279,906 3,821 551 236 803 5,412 1.9%
Other assets 37,755 37,727 72 89 2 5 168 0.4%
Total assets 324,842 317,633 3,893 640 238 808 5,580 1.7%

1 Gross carrying amount includes fair value adjustments from hedge accounting.

2 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

Introduction

Financial assets past due but not impaired as at 31 December 2014m

31 December 2014
Carrying amount Days past due
(in millions) Gross Assets not
classified
as
impaired
< 30 > 30 days
& < 60
> 60 days
& < 90
> 90 Total past
due but
not
impaired
Past due
ratio
Loans and receivables – banks 21,680 21,680 0.0%
Loans and receivables – customers
Residential mortgages1 152,536 151,058 3,057 463 118 3,639 2.4%
Consumer loans 16,052 15,184 335 135 38 125 633 3.9%
Corporate loans1 86,299 81,310 924 182 51 590 1,747 2.0%
Other loans and receivables – customers2 11,783 11,518 72 8 3 12 94 0.8%
Total Loans and receivables – customers 266,670 259,070 4,388 788 210 727 6,114 2.3%
Total Loans and receivables 288,351 280,750 4,388 788 210 727 6,114 2.1%
Other assets 20,453 20,431 202 19 8 24 253 1.2%
Total assets 308,804 301,181 4,590 807 218 750 6,366 2.1%

1 Gross carrying amount includes fair value adjustments from hedge accounting.

2 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

Third quarter developments m

Total Loans and receivables past due as at 30 September 2015 amounted to EUR 5.0 billion, decreasing by EUR 0.4 billion from EUR 5.4 billion at 30 June 2015, mainly as a result of lower past due exposure in the Corporate loans portfolio.

Residential mortgages past due increased slightly to EUR 3.0 billion at 30 September 2015 from EUR 2.9 billion at 30 June 2015. However, the past due remains at a low level.

Corporate loans past due declined to EUR 1.2 billion at 30 September 2015 from EUR 1.7 billion at 30 June 2015. This decline resulted from a combination of effective credit monitoring and the upturn of the economy.

Developments over the first nine months Compared with year-end 2014, total past due but not m impaired for total loans and receivables showed a decrease of EUR 1.1 billion and amounted to EUR 5.0 billion at 30 September 2015.

The total Residential mortgages past due dropped EUR 0.6 billion, from EUR 3.6 billion at year-end 2014 to EUR 3.0 billion at 30 September 2015, as a result of successful active management of the portfolio in arrears, coaching of clients that run a higher risk of running into arrears and improved economic conditions.

The Corporate loans past due improved to 1.4% as at 30 September 2015, compared with 2.0% as at 31 December 2014, due to a combination of succesful credit monitoring of our clients and the upturn of the economy.

Impaired loans

Coverage and impaired ratio as at 30 September 2015m

30 September 2015
(in millions) Gross carrying
amount
Impaired
exposures
Allowances
for Impairments
for identified
credit risk
Coverage ratio Impaired ratio
Loans and receivables – banks 17,796 2 -2 100.0% 0.0%
Loans and receivables – customers
Residential mortgages1 152,044 1,139 -295 25.9% 0.7%
Consumer loans 15,409 811 -520 64.2% 5.3%
Corporate loans1 86,136 4,950 -3,123 63.1% 5.7%
Other loans and receivables –
customers2 12,676 222 -96 43.4% 1.7%
Total Loans and receivables – customers 266,266 7,121 -4,034 56.6% 2.7%
Total Loans and receivables3 284,063 7,123 -4,036 56.7% 2.5%
Securities financing 35,485 10 -10 100.0% 0.0%
Total on- and off-balance sheet 436,829 7,171 -4,052 56.5% 1.6%

1 Gross carrying amount includes fair value adjustments from hedge accounting.

2 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

3 Amounts excluding Incurred But Not Identified (IBNI).

Coverage and impaired ratio as at 30 June 2015m

30 June 2015
(in millions) Gross carrying
amount
Impaired
exposures
Allowances
for Impairments
for identified
credit risk
Coverage ratio Impaired ratio
Loans and receivables – banks 15,641 0.0%
Loans and receivables – customers
Residential mortgages1 152,173 1,222 -325 26.6% 0.8%
Consumer loans 15,724 850 -537 63.1% 5.4%
Corporate loans1 89,702 4,859 -3,143 64.7% 5.4%
Other loans and receivables –
customers2
13,847 250 -115 45.8% 1.8%
Total Loans and receivables – customers 271,446 7,181 -4,119 57.4% 2.6%
Total Loans and receivables3 287,087 7,181 -4,119 57.4% 2.5%
Securities financing 35,536 10 -10 100.0% 0.0%
Total on- and off-balance sheet 439,023 7,216 -4,136 57.3% 1.6%

1 Gross carrying amount includes fair value adjustments from hedge accounting.

2 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

3 Amounts excluding Incurred But Not Identified (IBNI).

Coverage and impaired ratio as at 31 December 2014m

31 December 2014
(in millions) Gross carrying
amount
Impaired
exposures
Allowances
for Impairments for
identified credit risk
Coverage ratio Impaired ratio
Loans and receivables – banks 21,680 0.0% 0.0%
Loans and receivables – customers
Residential mortgages1 152,536 1,478 -408 27.6% 1.0%
Consumer loans 16,052 868 -533 61.4% 5.4%
Corporate loans1 86,299 4,989 -3,017 60.5% 5.8%
Other loans and receivables –
customers2 11,783 265 -115 43.2% 2.3%
Total Loans and receivables – customers 266,670 7,601 -4,073 53.6% 2.9%
Total Loans and receivables3 288,351 7,601 -4,073 53.6% 2.6%
Securities financing 18,521 10 -10 100.0% 0.1%
Total on- and off-balance sheet 418,815 7,632 -4,089 53.6% 1.8%

1 Gross carrying amount includes fair value adjustments from hedge accounting.

2 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

3 Amounts excluding Incurred But Not Identified (IBNI).

Third quarter developments m

Impaired exposures to total Loans and receivables continued to decline, reaching EUR 7.1 billion at 30 September 2015 compared with EUR 7.2 billion at 30 June 2015. Allowances for impairments were also slightly lower in this period. As a result, the coverage ratio for the total Loans and receivables - customers portfolio was 56.6% at 30 September 2015, compared with 57.4% at 30 June 2015. The impaired ratio increased slightly in this period, arriving at 2.7% at 30 September 2015, compared with 2.6% at 30 June 2015, mainly as a result of the decline in the total Loans and receivables - customers portfolio.

At portfolio level, Residential mortgages showed the largest decrease in the impaired exposures. This was caused by a continued decline in the inflow into, and a rise in the outflow from, the impaired portfolio. The high outflow is the result of increased outflow of clients to the performing portfolio as well as a higher demand for houses, which enables faster settlement of files in long-term arrears. As a result, the impaired ratio further declined to 0.7%. The coverage ratio decreased slightly to 25.9%.

The Consumer loans portfolio also showed lower impaired exposures and allowances for impairments, which resulted in a slightly improved impaired ratio of 5.3% at 30 September 2015, compared with 5.4% at 30 June 2015. The coverage ratio increased to 64.2%.

The decrease in impaired exposure in the Residential mortgage and Consumer loans portfolios was partly offset by an increase in the Corporate loans portfolio. The impaired exposure increased as a result of a few files, resulting in a higher impaired ratio; 5.7% as at 30 September compared with 5.4% as at 30 June 2015.

Developments over the first nine months m

Since year-end 2014, the size of the impaired portfolio gradually decreased from EUR 7.6 billion to EUR 7.1 billion as at 30 September 2015. At the same time, the Allowances for impairments remained fairly stable. As a result, the coverage ratio for the total loans and receivables - customers portfolio was 56.6% at 30 September 2015, up from 53.6% at year-end 2014.

The decline in impaired exposure is largely attributable to the Residential Mortgage portfolio. Residential Mortgages has seen a gradually reducing impaired portfolio, since inflow maintained its downward trend, while outflow from the impaired portfolio is still high. Allowances for impairments decreased following the upturn of the Dutch housing market. These movements result in a slightly lower coverage ratio of 25.9% at 30 September 2015, compared with 27.6% at 31 December 2014, and an improved impaired ratio of 0.7% at 30 September 2015 compared with year-end 2014.

The impaired ratio for the Consumer loan portfolio improved slightly, coming down to 5.3% at 30 September from 5.4% at year-end 2014. Coverage ratio increased to 64.2% at 30 September 2015. No material changes were noted in this portfolio.

The impaired Corporate loans portfolio remained fairly stable, while the allowance for impairments increased as lower recovery levels were observed for files that were already impaired. As a result, the coverage ratio increased to 63.1% at 30 September 2015, compared with 60.5% at year-end 2014. The impaired ratio improved slightly to 5.7%.

Loan impairment charges and allowancesm

Q3 2015
(in millions) Securities
financing
Banks Corporate
loans
Residential
mortgages
Consumer
loans
Total
Balance as at begin of period 10 3,627 402 640 4,680
Impairment charges for the period 1 214 46 46 307
Reversal of impairment allowances
no longer required
-165 -18 -14 -196
Recoveries of amounts previously
written-off
-7 -10 -17
Total impairment charges on loans
and other receivables
1 50 22 21 95
Amount recorded in interest income
from unwinding of discounting
-12 -12 -2 -27
Currency translation differences -7 -7
Amounts written-off (net) -145 -38 -41 -223
Reserve for unearned interest accrued
on impaired loans
21 1 22
Other adjustments 2 -2 -2
Balance as at end of period 10 3 3,531 374 620 4,537
Reconciliation from reported to
underlying impairment charges
Total reported on-balance sheet
impairment charges on loans
and other receivables
1 50 22 21 95
Total underlying on-balance sheet
impairment charges on loans
and other receivables 1 50 22 21 95
Q3 2014
(in millions) Securities
financing
Banks Corporate
loans
Residential
mortgages
Consumer
loans
Total
Balance as at begin of period 22 3,887 649 649 5,207
Impairment charges for the period 369 74 59 501
Reversal of impairment allowances
no longer required
-14 -133 -42 -15 -204
Recoveries of amounts previously
written-off
-3 -2 -8 -13
Total impairment charges on loans
and other receivables
-14 233 29 36 285
Amount recorded in interest income
from unwinding of discounting
-12 -42 -3 -57
Currency translation differences 1 58 59
Amounts written-off (net) -321 -48 -51 -420
Reserve for unearned interest accrued
on impaired loans
11 8 -5 14
Other adjustments -33 1 18 -14
Balance as at end of period 10 3,822 599 644 5,074
Reconciliation from reported to
underlying impairment charges
Total reported on-balance
impairment charges on loans
and other receivables
Total underlying on-balance
impairment charges on loans
-14 233 29 36 285
and other receivables -14 233 29 36 285
(in millions) Q3 2015 Q3 2014
On-balance sheet 95 285
Off-balance sheet 3
Total impairment charges on loans and other receivables 94 287

Third quarter developments m

In the third quarter of 2015, total on-balance sheet impairment charges declined by EUR 190 million, arriving at EUR 95 million when compared to the same period of the previous year. The decrease in impairment charges was driven by stringent credit monitoring, balanced porfolio intake and improved economic circumstances, which also led to an IBNI release of EUR 61 million.

The improved housing market resulted in lower impairment charges for Residential Mortgages, which came down to EUR 22 million in the third quarter of 2015 from EUR 29 million in the same period last year.

The Impairment charges mainly declined in the Corporate loan portfolio and included an IBNI release of EUR 55 million, which was taken to reflect lower backward looking losses in the Corporate Banking portfolio. Within Corporate banking, the Commercial Clients portfolio slowly improved as the exposures on special monitoring ('watch') are gradually declining. At the same time, the inflow into Financial Restructuring & Recovery (FR&R) for Commercial Clients is gradually reducing as well. Impairment charges for International Clients have remained fairly stable, despite one single large specific impairment charge noted in ECT Clients.

Impairment charges for the Consumer loan portfolio dropped to EUR 21 million in the third quarter of 2015, down from EUR 36 million in the same period last year. This decline included an IBNI release of EUR 4 million.

Loan impairment charges and allowances over the first nine monthsm

Nine months 2015
(in millions) Securities
financing
Banks Corporate
loans
Residential
mortgages
Consumer
loans
Total
Balance as at 1 January 11 3,568 538 654 4,771
Impairment charges for the period 1 783 114 135 1,033
Reversal of impairment allowances
no longer required -1 -456 -87 -55 -599
Recoveries of amounts previously
written-off -6 -18 -30 -55
Total impairment charges on loans
and other receivables -1 1 321 8 50 379
Amount recorded in interest income
from unwinding of discounting -35 -40 -8 -83
Currency translation differences 1 48 49
Amounts written-off (net) -405 -128 -102 -636
Reserve for unearned interest accrued
on impaired loans 48 10 58
Other adjustments 2 -14 -5 16 -2
Balance as at 30 September 10 3 3,531 374 620 4,537
Reconciliation from reported to
underlying impairment charges
Total reported on-balance sheet
impairment charges on loans
and other receivables -1 1 321 8 50 379
Total underlying on-balance sheet
impairment charges on loans
and other receivables -1 1 321 8 50 379
Nine months 2014
(in millions) Securities
financing
Banks Corporate
loans
Residential
mortgages
Consumer
loans
Total
Balance as at 1 January 24 3,778 585 612 4,999
Impairment charges for the period 1 970 348 229 1,548
Reversal of impairment allowances
no longer required
-16 -289 -166 -50 -521
Recoveries of amounts previously
written-off
-6 -6 -29 -40
Total impairment charges on loans
and other receivables -16 675 177 150 986
Amount recorded in interest income
from unwinding of discounting -35 -51 -8 -94
Currency translation differences 1 61 63
Amounts written-off (net) -649 -140 -125 -914
Reserve for unearned interest accrued
on impaired loans
29 27 -4 51
Other adjustments -37 1 19 -18
Balance as at 30 September 10 3,822 599 644 5,074
Reconciliation from reported to
underlying impairment charges
Total reported on-balance sheet
impairment charges on loans
and other receivables -16 675 177 150 986
Total underlying on-balance sheet
impairment charges on loans
and other receivables -16 675 177 150 986
(in millions) Nine months 2015 Nine months 2014
(in millions) Nine months 2015 Nine months 2014
On-balance sheet 379 986
Off-balance sheet 2 4
Total impairment charges on loans and other receivables 381 990

Developments over the first nine months m

The underlying on-balance sheet impairment charges in the first nine months of 2015 declined by EUR 607 million, amounting to EUR 379 million compared with EUR 986 million in the same period last year. The decline clearly reflects the result of our stringent credit monitoring and well-balanced portfolio intake alongside the improved Dutch economy, which also resulted in lower IBNI levels.

The first nine months included an IBNI release of EUR 199 million. It also resulted in an overall decline of the impaired portfolio, with more outflow to the performing portfolio than inflow into the nonperforming portfolio.

In absolute terms, the large drop in the impairment charges was mainly attributable to the Corporate loans portfolio, and to a lesser extent, the Residential mortgage and Consumer loans portfolio.

Impairment charges of the Corporate loans portfolio dropped by EUR 354 million, arriving at EUR 321 million in the first nine months of 2015, compared with EUR 675 million in the same period last year. This decline was mainly the result of a drop in the Commercial Clients portfolio, resulting from our strict credit monitoring, our balanced portfolio intake and the upturn of the economy. Impairment charges for the Corporate loans portfolio included an IBNI release of EUR 122 million.

Impairment charges for the Residential Mortgages portfolio dropped EUR 169 million, coming down to EUR 8 million for the first nine months of 2015 from EUR 177 million for the same period in 2014. This material decrease was due to the upswing in the housing market, which resulted in a lower impaired volume. The impairment charges for the Residential mortgage portfolio included an IBNI release of EUR 52 million.

For Consumer loans, the impairment charges declined to EUR 50 million in the first nine months of 2015, compared with EUR 150 million in the first nine months of 2014.

The decline was also the result of the improvements in the Dutch economy and an IBNI release of EUR 22 million.

Impaired loans by industry

30 September 2015 30 June 2015 31 December 2014
(in millions) Impaired
exposures
Allowances
for
impairments
for identified
credit risk
Impaired
exposures
Allowances
for
impairments
for identified
credit risk
Impaired
exposures
Allowances
for
impairments
for identified
credit risk
Industry sector
Banks 12 -12 12 -12 10 -10
Financial services1 853 -702 782 -702 813 -693
Industrial goods and services 1,077 -607 1,128 -618 1,328 -703
Real estate 665 -343 683 -348 793 -390
Oil and gas 222 -103 169 -96 119 -76
Food and beverage 538 -248 494 -252 544 -245
Retail 497 -310 548 -347 630 -355
Basic resources 286 -214 237 -181 212 -152
Healthcare 192 -159 181 -144 65 -39
Construction and materials 385 -266 399 -265 371 -254
Travel and leisure 184 -98 205 -99 202 -119
Other2 363 -195 334 -209 220 -136
Subtotal Industry Classification Benchmark 5,273 -3,258 5,173 -3,275 5,308 -3,170
Private individuals (non-Industry Classification Benchmark) 1,897 -795 2,043 -861 2,324 -918
Subtotal non-Industry Classification Benchmark 1,897 -795 2,043 -861 2,324 -918
Total3 7,171 -4,052 7,216 -4,136 7,632 -4,089

1 Financial services include asset managers, credit card companies and providers of personal financial services and securities and brokers.

2 Other includes, personal and household goods, media, technology, automobiles and parts, chemicals, telecommunication and insurance, in addition to unclassified.

3 Amounts excluding Incurred But Not Identified (IBNI).

Third quarter developments

At industry level, movements were noted for Financial services, which had a few new impaired files. Industrial Goods and Services reported a decrease in impaired exposure, caused by a combination of write-offs and a few releases following effective restructuring.

Within Oil and gas, increase in impaired exposure was mainly related to a single file in the ECT Clients portfolio that became impaired during the third quarter of 2015. However, on account of the secured structure of the transaction, the allowance for impairment is relatively low. Furthermore, one larger impaired file was sold during the quarter, resulting in a write-off in the allowance for impairments.

Impaired exposure for Food and beverage increased mainly due to one large file and several other smaller movements. The increase was offset by a material release in provisions for a single client.

Developments over the first nine months

The impaired exposure declined by EUR 461 million to EUR 7.2 billion as at 30 September 2015 compared with EUR 7.6 billion at year-end 2014. The Allowance for impairments remained fairly stable at EUR 4.1 billion in this period.

Impaired exposure of Industrial goods and services reported a decrease of EUR 251 million, which was the combination of write-offs and a few releases following a successful restructuring. Impaired exposure for real estate decreased as a result of several files due to write-offs.

Increase in Oil and Gas impaired exposures was related to one single file in the ECT Clients portfolio that became impaired during the third quarter of 2015, as a result of the structure of the transaction, the allowance for impairment is relatively low. Furthermore, one larger impaired file was sold during the third quarter, resulting in a write off of the allowance for impairments.

As a result of several files which were recovered in the Retail industry, the impaired exposures in this industry decreased. The impaired exposure in the healthcare sector increased due to a single large file.

Furthermore, a number of smaller amounts were re-classified to other industry sectors in the course of 2015.

Developments in specific portfolios

Residential mortgages

The Dutch housing market continued to improve in the third quarter of 2015. The improvement applied to all Dutch regions and all price categories, indicating a lasting trend. The number of transactions in the Dutch housing market went up by 29% compared with the third quarter of 2014 and increased by 23% in the first nine months of 2015 compared with the same period last year, according to Statistics Netherlands (CBS). The CBS housing price index was 1.3% higher in the third quarter of 2015 than it was in the second quarter of 2015.

For ABN AMRO, the production volume of new mortgages was 24% higher in the third quarter of 2015 when compared with the second quarter of 2015 and 48% higher when comparing the first nine months with the same period last year. The higher level of production was driven by the continued economic recovery and low interest rates for residential mortgage loans. Stricter income calculations had no significant effect on the housing market. The NHG lowered the limit to EUR 245,000 as of 1 July 2015, leading to a decrease of the NHG proportion of the new mortgage production to 39% in the third quarter of 2015, compared with 46% in the first as well as the second quarter of 2015.

Total redemptions in the third quarter of 2015 amounted to EUR 3.2 billion, compared with EUR 2.6 billion in the second quarter of 2015 and EUR 8.4 billion in the first nine months of 2015, compared with EUR 6.6 billion in the same period last year.

Contractual repayments are gradually growing, following new tax regulations. Additional repayments, which had been exceptionally high in the last quarter of 2014 due to the ending of the temporary elevated gift tax exemption, have returned to the same levels as previous years levels. In the third quarter of 2015, additional repayments amounted to EUR 0.4 billion, which was equal to the third quarter of 2014. Incentives for the current additional redemptions are low interest rates on savings and an increased awareness among homeowners of the possibility of residual debt at the end of their loan term.

Introduction

Financial results

(in millions) 30 September 2015 30 June 2015 31 December 2014
Gross carrying amount excl. fair value adjustment from hedge accounting 148,535 148,642 148,402
Of which Nationale Hypotheek Garantie (NHG) 39,003 38,502 37,540
Gross carrying amount 152,044 152,173 152,536
Exposure at Default1 164,663 165,177 160,291
Risk-weighted assets/ risk exposure amount1 22,044 21,865 22,062
RWA (REA)/EAD 13.4% 13.2% 13.8%
Forbearance ratio 1.2% 1.2% 1.2%
Past due ratio 2.0% 1.9% 2.4%
Cost of risk (year to date, in bps) 1 -2 13
Coverage ratio 25.9% 26.6% 27.6%
Impaired ratio 0.7% 0.8% 1.0%
Average Loan-to-Market-Value 81% 82% 83%
Average Loan-to-Market-Value - excluding NHG 77% 78% 79%
Total risk mitigation 214,148 213,244 210,925
Total risk mitigation/carrying amount 140.8% 140.1% 138.3%

1 The RWA (REA) and Exposure at Default amounts are based on the exposure class Secured by immovable property. This scope is slightly broader than the residential mortgage portfolio.

The gross carrying amount of the residential mortgage portfolio excluding the fair value adjustment was relatively stable, amounting to EUR 148.5 billion at 30 September 2015 (30 June 2015: EUR 148.6 billion, 31 December 2014: EUR 148.4 billion). New mortgage production is still at a high level, although it is partly offset by redemptions. NHG-guaranteed loans account for 26% of the residential mortgage portfolio.

The RWA (REA) for the Residential mortgage portfolio remained relatively stable at EUR 22.0 billion at 30 September 2015. EAD slightly decreased to EUR 164.7 billion at 30 September 2015.

The forbearance ratio remained stable at 1.2%.

At 30 September the past due ratio is marginally higher at 2.0% compared with 1.9% at 30 June 2015. The mortgage portfolio in arrears was slightly higher at EUR 3.0 billion, compared with EUR 2.9 billion at 30 June 2015 and significantly lower compared with EUR 3.6 billion at 31 December 2014. The past due ratio remains at a low level.

Coverage ratio for the residential mortgages portfolio decreased slightly, declining to 25.9% at 30 September 2015 from 26.6% at 30 June 2015. Both the impaired portfolio and allowances for credit risk decreased. The allowances decreased mainly due to the upswing in the housing market and improved economic circumstances, which have led to an improved recovery rate.

The impaired ratio continued to decline, coming down to 0.7% at 30 September 2015 from 0.8% at 30 June 2015 and 1.0% at 31 December 2014. This was caused by a lower inflow into the impaired portfolio and a continued high level of outflow from the impaired portfolio. The high outflow is the result of increased outflow of clients to the performing portfolio as well as a higher demand for houses, which enables faster settlement of files in long-term arrears.

Annualised cost of risk (year to date) remained low at 1 bps. This was the result of the upswing in the Dutch housing market, a succesfull active management of the portfolio and the improved Dutch economy, which resulted in a lower impaired volume.

The increase in house prices and restrictions on the maximum Loan to Market Value (LtMV) for new residential mortgages resulted in a further improvement of the average LtMV of the mortgage portfolio to 81% at 30 September 2015, compared with 82% at 30 June 2015 and 83% at 31 December 2014. The same trend can be noted for the LtMVs excluding NHG.

Additional repayments on residential mortgage loans have a small impact on the highest LtMV categories. Approximately 17% of the extra repayments is related to mortgages with an LtMV > 100%.

Residential mortgages to indexed market value

30 September 2015 30 June 2015 31 December 2014
(in millions) Gross
carrying
amount
Per
centage
of total
- of
which
guaran
teed
- of
which
unguar
anteed
Gross
carrying
amount
Percent
age of
total
- of
which
guaran
teed
- of
which
unguar
anteed
Gross
carrying
amount
Percent
age of
total
- of
which
guaran
teed
- of
which
unguar
anteed
LtMV
category1
<50% 24,332 16.4% 1.7% 14.6% 24,089 16.2% 1.7% 14.5% 23,707 16.0% 1.7% 14.3%
50% - 80% 38,328 25.8% 4.6% 21.2% 37,450 25.2% 4.4% 20.8% 36,927 24.9% 4.2% 20.7%
80% - 90% 17,645 11.9% 3.3% 8.6% 16,962 11.4% 3.0% 8.4% 16,488 11.1% 2.8% 8.3%
90% - 100% 23,485 15.8% 6.1% 9.7% 22,209 14.9% 5.4% 9.5% 20,396 13.7% 4.5% 9.2%
100% - 110% 20,635 13.9% 5.6% 8.3% 21,308 14.3% 5.9% 8.4% 21,455 14.5% 5.8% 8.7%
110% - 120% 14,229 9.6% 3.2% 6.4% 15,118 10.2% 3.5% 6.7% 16,280 11.0% 3.8% 7.2%
>120% 7,525 5.1% 1.7% 3.4% 8,833 5.9% 2.0% 4.0% 10,885 7.3% 2.5% 4.8%
Unclassified 2,356 1.6% 2,673 1.8% 2,264 1.5%
Total 148,535 100% 148,642 100% 148,402 100%

1 ABN AMRO calculates the Loan-to-Market Value using the indexation of the CBS (Statistics Netherlands).

The gross carrying amount of mortgages with an LtMV above 100% decreased to EUR 42.4 billion at 30 September 2015, down by EUR 2.9 billion compared with 30 June 2015 and EUR 6.2 billion compared with 31 December 2014.

The number of mortgages in the higher LtMV bucket range is decreasing mainly due to indexation of the value of the underlying collateral and the absence of new inflow into these buckets as a result of current regulations for tax deductions.

Note that LtMVs of more than 100% do not necessarily indicate that these clients are in financial difficulties.

Breakdown of residential mortgage portfolio by loan type

30 September 2015 30 June 2015 31 December 2014
(in millions) Gross
carrying
amount
Percent
age of total
Gross
carrying
amount
Percentage
of total
Gross
carrying
amount
Percentage
of total
Interest only (partially) 48,488 33% 48,578 33% 48,936 33%
Interest only (100%) 32,800 22% 33,231 22% 34,081 23%
Redeeming mortgages (annuity/linear) 17,203 12% 15,209 10% 11,956 8%
Savings 21,975 15% 22,448 15% 23,243 16%
Life (investment) 18,619 13% 19,218 13% 20,279 14%
Other1 9,449 6% 9,958 7% 9,908 7%
Total 148,535 100% 148,642 100% 148,402 100%

1 Other includes hybrid, other and unclassified mortgage types. The hybrid portfolio consists of a combination of savings and investment mortgages.

In the past, residential mortgages in the Netherlands were composed of different types of mortgages, e.g. a combination of interest-only and savings mortgages. Under current tax regulations, new residential mortgages need to be 100% redeemable in order to be eligible for tax deduction. As a result, new mortgages are usually redeeming mortgages.

Introduction

A gradual shift of the mortgage portfolio to redemption types continued. Redeeming mortgages increased to 12% of the residential mortgage portfolio, up from 10% at 30 June 2015 and 8% at 31 December 2014. 'Redeeming mortgages' is the only category that increased in volume.

The risk profile of the residential mortgage portfolio proved to be low in recent years and the improvement that started in 2014 has proven to be sustainable in 2015. This is evidenced by low impairments across the average loan book. The long-term LtMV of the bank's portfolio is expected to decrease further, as a result of the regulatory reduction of the maximum LtMV on mortgage loans, recovering house prices and redemptions. Furthermore, thanks to the improved housing market, average residual debt on foreclosures continued to decline in Q3 2015.

Breakdown of residential mortgage origination by loan type1

(in billions)

1 Production includes the new mortgage production and all mortgages with a modification date. .

Other includes universal life, life investment, hybrid, other and unclassified mortgage types. The hybrid portfolio consists of a combination of savings and investment mortgages. .

As of 2012, the Dutch tax regime only allows a tax deduction for interest on redeeming mortgage loans. In the first nine months of 2015, mortgage loan type origination (defined as new production and mortgages with a loan type modification) consisted of 36%

interest-only mortgages (2012: 45%), 55% redeeming mortgages (2012: 10%) and 4% savings mortgages (2012: 42%). Interest-only and savings mortgages can still occur due to new clients refinancing their loans.

Energy, Commodities & Transportation Clients ECT on- and off-balance sheet exposure

30 September 2015 30 June 2015 31 December 2014
(in billions) Commod
Transpor
Total ECT
Energy
ities
tation
clients
Energy
Commodi
ties
Transpor
tation
Total ECT
clients
Total ECT clients
On-balance sheet exposure 4.5 11.6 8.5 24.6 4.4 12.8 8.0 25.2 22.2
Guarantees and letters of credit 0.6 5.6 0.2 6.4 0.7 5.8 0.2 6.6 7.7
Subtotal 5.1 17.2 8.7 31.0 5.1 18.5 8.2 31.9 29.9
Undrawn committed credit
facilities
2.4 2.2 1.4 6.0 2.7 2.9 1.7 7.3 5.2
Total on- and off-balance
sheet exposure
7.5 19.4 10.1 37.0 7.8 21.4 9.9 39.2 35.0

Financial results

ABN AMRO has long-standing experience with financing the energy, commodities and transportation sectors and provides financial solutions and support to clients across the entire value chain of the Energy, Commodities and Transportation (ECT) industry. Our ECT Clients business benefits from in-depth sector knowledge and an active approach to risk and portfolio management.

ECT Clients' controlled growth strategy is based on this sector knowledge and focuses on monitoring and managing the credit risk profile of the portfolio in line with the respective market sentiment, trends and economic cycles. Dedicated credit policies are in place for the three ECT Clients sectors, including criteria for transaction structures, type of clients, advance rates, sustainability requirements and exclusion of certain types of transactions, obligors and markets. Core components of ECT Clients' risk management include regular contact and client intimacy at various levels in the client organisation, adherence to a strict client acceptance procedure, monthly credit monitoring meetings for clients with an increased risk ('watch') as well as frequent updates and deep dives into the portfolio and market developments. The majority of the loan book is US-dollar denominated and secured by either commodities for which liquid markets exist, first priority ship mortgages, or pledged contracted project cash flows. Conservative advance rates are applied, taking into account through-the-cycle asset values.

The ECT Clients' total loan portfolio amounted to an equivalent of EUR 24.6 billion on-balance sheet exposure at 30 September 2015, compared with EUR 25.2 billion at 30 June 2015 and EUR 22.2 billion at year-end 2014. The on-balance sheet exposure of the ECT Clients portfolio decreased by 2.4% in the third quarter of 2015. This decrease was mainly attributable to a decrease in Commodities Clients, caused by low commodity prices as well as a slightly weaker US dollar. The decrease was partially offset by growth in the Energy and Transportation sectors.

Over the first nine months of 2015, the on-balance sheet exposure of the ECT Clients portfolio increased by 10.7%, primarily due to the appreciation of the US dollar against the euro, by 8.3% since the start of this year. Growth was realised in the Energy Clients and Transportation Clients sectors, and offset by a lower utilisation of facilities in the Commodities Clients sector due to the low commodity prices.

The composition of the ECT Clients loan portfolio in terms of on-balance sheet exposure changed in the third quarter, reflecting further growth in Energy and Transportation and the decrease in the Commodities sector. Commodities Clients remains the largest sector and accounted for 47% of the ECT Clients loan portfolio (down from 51% at the end of Q2 2015 and 52% at year-end 2014). Loans to clients in the Transportation Clients sector now account for 35% (up from 32% at the end of Q2 and 31% at year-end 2014). Energy Clients share in the on-balance exposure is now 18% (up from 17% at the end of Q2 and 17% at year-end 2014).

The off-balance sheet exposure, consisting mainly of short-term letters of credit secured by commodities, guarantees and availability under committed credit lines, decreased to EUR 12.4 billion at 30 September 2015, compared with EUR 14.0 billion at 30 June 2015 and EUR 12.8 billion at year-end 2014.

In the third quarter of 2015, the impairment charges amounted to EUR 62 million, compared with EUR 5 million in the same period last year. This increase was mainly attributable to a specific large impairment charge on a single client as well as an increase in the IBNI allowance. The impairment charges amounted to EUR 97 million for the first nine months of 2015, compared with EUR 17 million in the same period last year. Mainly due to the specific large file, the level of impairment charges in 2015 is high compared with the long-term average of ECT Clients, but should also be seen in relation to the portfolio size.

Introduction

Other

Operational risk

RWA (REA) flow statement operational risk (in millions)

RWA (REA) for operational risk is calculated based on the Standardised Approach (TSA). To calculate the required capital, once a year the gross income is multiplied by a percentage (predefined by the directives).

Third-quarter developments

As the calculation is revised yearly, no changes are noted in the third quarter of 2015 compared with the second quarter of 2015.

In the third quarter of 2015, the downward trend of operational losses reversed as a result of historical claims against the bank.

After the reporting date, early Q4 2015, ABN AMRO submitted the application for the Advanced Measurement Approach (AMA) status to the supervisor for approval.

Developments in the first nine months

RWA (REA) remained stable in the first nine months of this year.

Other

Market risk

ABN AMRO is exposed to market risk in its trading book and banking book.

Market risk in the trading book

ABN AMRO has limited exposures in the trading book.

RWA (REA) flow statement market risk

(in millions)

RWA (REA) remained fairly stable at EUR 5.8 billion at 30 September 2015 compared with 30 June 2015 and 31 December 2014.

The Internal Model Approach (IMA) application was submitted to the regulator in October 2014. The regulator is currently reviewing this application.

Internal aggregated diversified and undiverisified VaR for all trading positions

Q3 2015 Q3 2014 Q2 2015
(in millions) Diversified Undiversi
fied
Diversified Undiversi
fied
Diversified Undiversi
fied
VaR at last trading day of period 6.3 8.4 1.1 2.2 5.8 6.7
Highest VaR 8.5 14.4 1.6 2.8 12.7 14.8
Lowest VaR 3.5 4.6 0.8 1.7 4.7 6.6
Average VaR 5.6 7.3 1.0 2.0 7.2 9.2

In the third quarter of 2015, the diversified VaR increased by EUR 5.2 million compared with the same period in 2014, when the average diversified VaR increased by EUR 4.6 million. The increase was due, among other things, to a particularly low interest rate environment, an intensification of market volatility and an increase of client-driven interest rate risk positions in the trading book. The average VaR for the third quarter of 2015 is EUR 1.6 million lower than the average of the previous quarter. This is mainly due to the unwinding of positions and reduced market volatility.

Financial results

Market risk in the banking book

ABN AMRO manages interest rate risk in the banking book in accordance with its moderate risk profile.

Interest rate risk metrics

30 September 2015 30 June 2015 31 December 2014
NII-at-risk (in %) 2.2 3.1 2.2
Duration of equity (in years) 3.4 3.0 4.0
VaR banking book at last trading day of period1
(in millions)
798 701 959

1 ABN AMRO applies a two-months 99% VaR for the banking book, meaning that a VaR of EUR 1 million implies a 1% chance of loss of more than EUR 1 million within a two-month period.

NII-at-Risk is defined as the worst outcome of two scenarios: a gradual increase in interest rates and a gradual decline in interest rates by 200bps. A floor on interest rates is assumed in the falling rates scenario.

In an increasing interest rate scenario, NII would reduce by 0.3% (EUR 20 million). In an decreasing interest rate scenario, NII would reduce by 2.2% (EUR 130 million).

The short-term sensitivity of net interest income to a further change in the yield curve remains limited. NII-at-Risk in Q3 decreased to 2.2% and, like in the previous quarter, reflects sensitivity to the falling rates scenario. In a scenario in which interest rates rise, the sensitivity is even more limited.

Duration of equity increased moderately to 3.4 years, driven by business developments.

VaR in the banking book showed a limited increase to EUR 798 million.

Liquidity indicators

30 September 2015 30 June 2015 31 December 2014
Loan-to-Deposit ratio 110% 111% 117%
LCR >100% >100% >100%
NSFR >100% >100% >100%
Survival period (moderate stress) >12 months >12 months >12 months
Available liquidity buffer (in billions) 85.4 81.8 73.9

The Liquidity Coverage Ratio (LCR) and the Net Stable Funding Ratio (NSFR) both remained above 100% at 30 September 2015.

The survival period reflects the period that the bank's liquidity position is expected to remain positive in a stress scenario in which wholesale funding markets deteriorate and retail and commercial clients withdraw a proportion of their deposits. The survival period was consistently >12 months in the third quarter of 2015.

Loan-to-Deposit ratio

(in millions) 30 September 2015 30 June 2015 31 December 2014
Loans and receivables - customers 261,742 266,776 261,910
Net adjustments -2,918 -3,926 -2,975
Adjusted loans and receivables - customers 258,824 262,850 258,935
Due to customers 228,529 230,322 216,011
Net adjustments 6,358 6,177 6,196
Adjusted due to customers 234,887 236,500 222,207
Loan-to-Deposit ratio 110% 111% 117%

In the third quarter of 2015, the Loan-to-Deposit (LtD) ratio slightly improved to 110% at 30 September 2015 compared with 111% at 30 June 2015. In the first nine months of 2015, the LtD ratio improved to 110% at 30 September 2015

compared with 117% at 31 December 2014. The ratio improved mainly on a large increase in client deposits in all segments in the first half of the year.

30 September 2015 30 June 2015 31 December 2014
(in billions) Liquidity
buffer
of which
LCR
eligible
Liquidity
buffer
of which
LCR eligible
Liquidity
buffer
of which
LCR eligible
Cash & central bank deposits1 18.9 18.9 13.3 13.3 5.3 5.3
Government bonds 26.3 27.2 25.4 26.4 27.3 28.3
Covered bonds 1.5 1.3 1.6 1.4 2.0 1.8
Retained RMBS 31.2 33.3 31.8
Third party RMBS 0.7 0.6 0.9 0.8 1.0 0.8
Other 6.7 3.7 7.4 4.4 6.5 3.7
Total liquidity buffer 85.4 51.8 81.8 46.3 73.9 40.0
- of which in EUR
- of which in other currencies
94.2%
5.8%
94.1%
5.9%
92.7%
7.3%

1 The mandatory cash reserve with the central bank has been deducted from the cash and central bank deposits in the liquidity buffer.

A liquidity buffer of unencumbered assets is retained as a safety cushion in the event of severe liquidity stress. Most of the securities in the liquidity buffer, with the exception of the retained RMBS, are eligible for the LCR. As the internal assessment of the eligibility and haircut for several liquidity instruments deviates from the Basel III regulation, liquidity values may deviate. As the internal haircut on government bonds is higher than that of the LCR, the liquidity buffer value is lower than the LCR eligible amount.

The liquidity buffer increased by EUR 3.6 billion to EUR 85.4 billion at 30 September 2015 compared with EUR 81.8 billion at 30 June 2015. The increase was mainly due to higher Cash & central bank deposits as client loans decreased at a higher pace than client deposits did. In the first nine months of 2015, the liquidity buffer increased by EUR 11.5 billion to EUR 85.4 billion at 30 September 2015, up from EUR 73.9 billion at 31 December 2014. The increase was due to a growth in client deposits (Due to customers). Introduction

Funding

ABN AMRO's funding strategy is based on the bank's moderate risk profile. It aims to optimise and diversify the bank's funding sources in order to maintain its targeted long-term funding position and liquidity profile while also ensuring compliance with regulatory requirements. We aim to strike a balance between the need to have sufficient funding and the costs involved, thereby ensuring that the balance sheet has a diverse, stable and cost-efficient funding base.

Client deposits (payable to customers) comprise a sound core funding base and serve as the main source of funding, complemented by wholesale funding. Client deposits amounted to EUR 228.5 billion on 30 September 2015, decreasing by EUR 1.8 billion from EUR 230.3 billion on

30 June 2015. In the third quarter of 2015, loans and receivables - customers decreased by EUR 5 billion, resulting in a net deposit growth of EUR 3.2 billion.

Funding raised

Long-term funding raised in the third quarter of 2015 amounted to EUR 4.5 billion, 38% of which was raised in non-euro currencies. This includes EUR 1.4 billion of subordinated liabilities. Total long-term funding raised in the first nine months of the year increased to EUR 11.2 billion. In addition EUR 1 billion of AT1 capital was issued in September 2015. The EUR 11.2 billion of long-term funding issued in the first nine months of 2015 matches the EUR 11.2 billion of maturing long-term funding.

Long-term funding raised in 2014 and 2015

(notional amounts, in billions)

Other long-term funding includes long-term repos, TLTRO funding and funding with the Dutch State as counterparty.

Total wholesale funding (issued debt and subordinated liabilities) decreased by EUR 0.8 billion, arriving at EUR 88.8 billion on 30 September 2015 from EUR 89.6 billion on 30 June 2015.

This partially offsets the EUR 4.1 billion wholesale funding increase observed in the first half of 2015. In the first nine months of 2015, total wholesale funding increased by EUR 3.3 billion.

Overview of funding types

(in millions) 30 September 2015 30 June 2015 31 December 2014
Euro Commercial Paper 2,798 2,304 1,706
London Certificates of Deposit 4,119 5,369 1,436
French Certificats de Dépôt 357 787 1,517
US Commercial Paper 4,440 4,391 4,070
Total Commercial Paper/Certificates of Deposit 11,714 12,850 8,729
Senior unsecured (medium-term notes) 35,403 34,276 32,252
Covered bonds 26,482 26,970 27,077
Securitisations 5,468 5,468 9,001
Saving certificates 59 60 72
Total issued debt 79,126 79,626 77,131
Subordinated liabilities 9,660 9,938 8,328
Total wholesale funding 88,786 89,564 85,458
Other long-term funding1 6,798 6,931 6,900
Total funding instruments2 95,584 96,494 92,358
- of which CP/CD matures within one year 11,714 12,850 8,729
- of which funding instruments (excl. CP/CD) matures within one year 13,422 15,917 11,618
- of which matures after one year 70,448 67,727 72,012

1 Includes long-term repos (recorded in Securities financing), TLTRO funding (recorded in Due to banks) and funding with the Dutch State as counterparty (recorded in Due to customers). 2 Includes FX effects, fair value adjustments and interest movements.

Maturity calendar

Maturity calendar at 30 September 2015

(notional amounts, in billions)

1 Other long-term funding includes long-term repos, TLTRO funding and funding with the Dutch State as counterparty.

Maturity calendar

30 September 2015
-- -- ------------------- -- -- --
Remaining
(notional amounts, in billions) 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 ≥ 2025
Senior unsecured 0.6 8.5 6.8 3.5 4.9 3.6 0.4 2.6 1.1 0.2 2.0
Covered bonds 0.9 0.6 2.1 1.9 1.8 2.3 2.4 2.6 1.8 1.7 5.4
Securitisations 0.5 2.6 1.1 0.8 0.5
Subordinated liabilities 1.2 2.1 1.4 1.2 1.5 0.1 1.5
Other long-term funding1 1.0 1.0 4.0 0.1 0.3 0.5
Total 2.0 13.8 13.1 10.2 7.2 7.5 4.2 6.7 3.1 1.9 9.4

1 Other long-term funding includes long-term repos, TLTRO funding and funding with the Dutch State as counterparty.

The remaining maturity of the total outstanding long-term wholesale funding increased slightly from 4.4 to 4.6 years.

Capital management

ABN AMRO's solid capital position ensures that the bank is already compliant with the more stringent fully-loaded capital requirements of Basel III. The overall capital base substantially increased over the third quarter due to accumulated profit and Additional Tier 1 and Tier 2 issuances. The bank strives to optimise its capital

structure in anticipation of upcoming regulatory requirements. The capital structure consists mainly of highly loss-absorbing capital to cover unexpected losses. The subordination in specific capital elements provides further protection to senior creditors.

Regulatory capital structure

(in millions) 30 September 2015 30 June 2015 31 December 2014
Total equity (EU IFRS) 17,094 15,899 14,877
Cash flow hedge reserve 1,152 1,233 1,223
Dividend reserve -312 -457 -275
Capital securities -993
Other regulatory adjustments -436 -394 -399
Common Equity Tier 1 16,505 16,281 15,426
Innovative hybrid capital instruments 700 700 800
Capital securities 993
Other regulatory adjustments -237 -243 -241
Tier 1 capital 17,961 16,738 15,985
Subordinated liabilities Tier 2 4,885 4,260 5,502
Excess Tier 1 capital recognised as Tier 2 capital 300 200
Other regulatory adjustments 30 -8 -39
Total regulatory capital 23,177 20,990 21,648
Total risk-weighted assets (risk exposure amount) 110,602 114,930 109,647
Common Equity Tier 1 ratio 14.9% 14.2% 14.1%
Tier 1 ratio 16.2% 14.6% 14.6%
Total capital ratio 21.0% 18.3% 19.7%
Common Equity Tier 1 capital (fully-loaded) 16,380 16,121 15,435
Common Equity Tier 1 ratio (fully-loaded) 14.8% 14.0% 14.1%
Tier 1 capital (fully-loaded) 17,373 16,121 15,435
Tier 1 ratio (fully-loaded) 15.7% 14.0% 14.1%
Total capital (fully-loaded) 20,311 17,691 20,746
Total capital ratio (fully-loaded) 18.4% 15.4% 18.9%

Introduction

As of the 30 September 2015, the phase-in CRD IV Common Equity Tier 1, Tier 1 and Total Capital ratios were 14.9%, 16.2% and 21.0% respectively, showing an increase when compared with Q2 2015. All capital ratios were well above regulatory minimum requirements and in line with the bank's risk appetite and strategic ambitions. ABN AMRO's capital position has strengthened over the past quarter, as a result of profit accumulation and the issuance of capital instruments. ABN AMRO issued a EUR 1.0 billion Additional Tier 1 instrument in September. In addition, ABN AMRO issued a USD 1.5 billion Tier 2 instrument in July 2015, supporting the capital base and providing compensation for the call of a grandfathered EUR 1.65 billion Tier 2 instrument in July 2015. The Tier 2 issuance led to an increase in Total Capital of EUR 1.3 billion at 30 September 2015, while the call had a negative impact of EUR 0.7 billion at that date, resulting in a net increase of the Total Capital ratio of 0.5 percentage points at 30 September 2015 compared with 30 June 2015.

Furthermore, capital ratios are supported by a decrease in group level RWA (REA) as compared with June 2015. Total RWA (REA) decreased by EUR 4.3 billion, amounting to EUR 110.6 billion at 30 September 2015, compared with EUR 114.9 billion at 30 June 2015. This decrease was primarily caused by lower credit risk in Corporate Banking and Group Functions. More information on RWA (REA) is provided in the risk sections of this report.

The fully-loaded Common Equity Tier 1, fully-loaded Tier 1 and fully-loaded Total Capital ratio have increased to 14.8%, 15.7% and 18.4% respectively over the past quarter.

Since 31 December 2014, the fully-loaded Total Capital ratio has decreased by 0.5 percentage point. This decrease can be attributed to the fact that the ECB informed ABN AMRO in August that certain Tier 2 instruments of ABN AMRO Bank were to be excluded from the total capital calculation. The exclusion applies to Tier 2 instruments that had been issued after year-end 2011 (the CRR cut-off date) and before revocation of the 403-liability statement of ABN AMRO Group that had been issued on behalf of ABN AMRO Bank. These Tier 2 instruments no longer meet the requirements of the Capital Requirements Regulation (CRR). Furthermore, three other instruments became subject to the grandfathering regime and their Tier 2 eligibility amortises annually. The change in Tier 2 eligibility caused the Total Capital ratio to decrease, although profit accumulation, capital issuances and a decrease in RWA (REA) have partly offset these developments.

Dividend

Over the full year 2015, ABN AMRO intends to pay a dividend of 40% of the reported net profit, of which EUR 350 million has already been paid out as interim dividend.

MREL

The Group is monitoring upcoming regulatory requirements in relation to MREL and TLAC and aims for equal or above

Leverage ratio

8% MREL by year-end 2018 (through subordinated debt and profit retention) and pre-position for TLAC through subordinated debt and profit retention. The final requirements for MREL and TLAC will determine the precise measures to be undertaken to achieve the MREL requirement. At 30 September 2015, the Group had a fully-loaded leverage ratio of 3.5%, and 6.4% MREL (based on Own Funds and Other subordinated liabilities).

30 September 2015 30 June 2015 31 December 2014
Phase-in Fully-loaded Fully-loaded Fully-loaded
Tier 1 capital 17,961 17,373 16,121 15,435
Exposure measure (under CDR)
On-balance sheet exposures 413,287 413,287 410,661 386,867
Off-balance sheet items 28,269 28,269 28,468 26,702
On-balance sheet netting 31,228 31,228 44,729 37,709
Derivative exposure 47,216 47,216 51,869 -11,783
Securities financing exposures 1,440 1,440 1,758 1,078
Other regulatory measures -18,871 -18,802 -19,971 -19,262
Exposure measure 502,570 502,639 517,514 421,311
Leverage ratio (CDR) 3.6% 3.5% 3.1% 3.7%

The CRR introduced a non-risk based leverage ratio to be monitored until 2017 and to be further refined and calibrated before becoming a binding measure as from 2018. The Commission Delegated Regulation (CDR), applicable since 1 January 2015, amended the leverage ratio definition to enhance comparability of the leverage ratio disclosures.

The fully-loaded CDR leverage ratio amounted to 3.5% at 30 September 2015, increasing from 3.1% at 30 June 2015. The leverage ratio benefitted from an increase in Tier 1 capital, driven by retained earnings and the newly issued AT1 instrument. Additionally, the exposure measure declined and benefitted from a decline of the notional pooling and derivative exposure position.

The fully-loaded CDR leverage ratio as at 30 September 2015 shows a decrease of 0.2 percentage point when compared to the 2014 year-end level of 3.7%. In Q2 2015 a revised calculation method for the exposure measure for clearing services was implemented, causing an exposure measure increase of approximately EUR 53 billion1 . If the fully-loaded leverage ratio had been calculated consistently using this revised calculation method, the leverage ratio would have amounted to 3.2% at 31 December 2014.

1 As set out in Commission Delegated Regulation (EU) 2015/62 of 10 October 2014 amending Regulation (EU) No 575/2013 of the European Parliament and of the Council with regard to the leverage ratio ("CDR").

Regulatory capital developments

The Capital Requirements Directive IV (CRD IV) and the Capital Requirements Regulation (CRR) set the framework for the implementation of Basel III in the European Union. CRD IV and CRR have been phased in since 1 January 2014 and will be fully effective by January 2019.

The Bank Recovery and Resolution Directive (BRRD) provides authorities with more comprehensive and effective measures to deal with failing banks. Implementation of BRRD in the European Union already began in 2015 and the bail-in framework will be introduced as from January 2016. Implementation of the bail-in framework has led to the introduction of additional loss-absorbing measures, such as the Minimum Requirement for own funds and Eligible Liabilities (MREL) and Total Loss Absorbing Capacity (TLAC).

ABN AMRO will continue to issue new capital instruments to further enhance its buffer of loss-absorbing instruments in view of scheduled amortisations, MREL/TLAC and any other regulatory changes.

The Basel Committee on Banking Supervision has presented two consultative documents on a revision of the Standardised Approach and the design of a capital floor framework based on this revised Standardised Approach. This framework will replace the current transitional floor based on the Basel I standard. The aim of the revised capital floor framework is to enhance the reliability and comparability of risk-weighted capital ratios.

Regulatory developments, such as the Basel proposal (especially with respect to the risk-weighting of mortgages and corporate loans) and increasing capital requirements set by the regulators could have a significant impact on our capital position going forward. Hence, we will continue to focus on capital efficiency and further strengthen our capital position.

condensed consolidated interim financial statements 2015

Condensed consolidated income statement
Condensed consolidated statement of comprehensive income 73
Condensed consolidated statement of financial position 74
Condensed consolidated statement of changes in equity 75
Condensed consolidated statement of cash flows
Notes to the Condensed Consolidated Interim Financial Statements
1 Accounting policies 79 11 Fair value of financial instruments 96
2 Segment reporting 81 12 Loans and receivables - banks 103
3 Overview of financial assets and liabilities 13 Loans and receivables - customers 103
by measurement base 87 14 Acquisitions and divestments 104
4 Operating income 88 15 Due to banks 104
5 Operating expenses 90 16 Due to customers 105
6 Income tax expense 91 17 Issued debt and subordinated liabilities 105
7 Financial assets and liabilities held for trading 91 18 Provisions 106
8 Derivatives 92 19 Commitments and contingent liabilities 108
9 Financial investments 94 20 Related parties 109
10 Securities financing 95 21 Post balance sheet events 111

Review report 112

Certain IFRS disclosures in the Risk, funding & capital information section are labelled as 'Reviewed' in the respective headings. These disclosures are an integral part of the Condensed Consolidated Interim Financial Statements and are covered by the Review opinion.

Condensed consolidated income statement

Note
(in millions)
Q3 2015 Q3 2014 Nine months 2015 Nine months 2014
Income
Interest income 3,305 3,316 10,029 10,015
Interest expense 1,782 1,786 5,449 5,611
Net interest income 1,524 1,530 4,580 4,403
Fee and commission income 779 663 2,290 1,981
Fee and commission expense 330 244 915 720
Net fee and commission income 449 419 1,375 1,260
Net trading income 48 33 103 142
Share of result in equity accounted investments 2 18 14 47
Other operating income 86 9 332 57
Operating income 2,109
4
2,009 6,403 5,910
Expenses
Personnel expenses 619 591 1,852 2,035
General and administrative expenses 571 584 1,719 1,784
Depreciation and amortisation of tangible
and intangible assets 44 40 128 122
Operating expenses 1,234
5
1,214 3,700 3,941
Impairment charges on loans and other receivables 94 287 381 990
Total expenses 1,329 1,501 4,081 4,931
Operating profit/(loss) before taxation 781 508 2,322 978
Income tax expense 272
6
125 670 245
Profit/(loss) for the period 509 383 1,652 734
Attributable to:
Owners of the company 509 383 1,652 734
Non-controlling interests -1 1 -1

Condensed consolidated statement of comprehensive income

(in millions) Q3 2015 Q3 2014 Nine months 2015 Nine months 2014
Profit/(loss) for the period 509 383 1,652 734
Other comprehensive income:
Items that will not be reclassified to the income statement
Remeasurement gains / (losses) on defined benefit plans -1 -5 -187
Items that will not be reclassified to the income statement
before taxation
-1 -5 -187
Income tax relating to items that will not be reclassified
to the income statement
-1 -47
Items that will not be reclassified to the income statement
after taxation
-1 -4 -141
Items that may be reclassified to the income statement
Currency translation reserve -60 56 57 72
Available-for-sale reserve 46 89 92 258
Cash flow hedge reserve 108 145 94 391
Share of other comprehensive income of associates -12 -1 6 7
Other changes 10 -4 15
Other comprehensive income for the period before taxation 82 299 246 744
Income tax relating to components
of other comprehensive income
38 60 45 160
Other comprehensive income for the period
after taxation
45 239 201 584
Total comprehensive income/(expense)
for the period after taxation
553 622 1,850 1,177
Total comprehensive income attributable to:
Owners of the company 553 622 1,849 1,178
Non-controlling interests -1 1 -1

Condensed consolidated statement of financial position

(in millions)
Note
30 September 2015 31 December 2014
Assets
Cash and balances at central banks 20,738 706
Financial assets held for trading 7 8,592 9,017
Derivatives 8 20,695 25,285
Financial investments 9 40,412 41,466
Securities financing 10 35,475 18,511
Loans and receivables – banks 12 17,794 21,680
Residential mortgages 13 151,670 151,998
Consumer loans 13 14,790 15,398
Corporate loans 13 88,028 87,866
Other loans and receivables – customers 13 7,254 6,648
Equity accounted investments 768 1,136
Property and equipment 1,356 1,412
Goodwill and other intangible assets 259 255
Tax assets 410 504
Other assets 5,047 4,986
Total assets 413,287 386,867
Liabilities
Financial liabilities held for trading 7 2,940 3,759
Derivatives 8 24,624 30,449
Securities financing 10 25,901 13,918
Due to banks 15 18,487 15,744
Demand deposits 16 115,956 109,753
Saving deposits 16 94,233 88,655
Time deposits 16 18,183 17,459
Other due to customers 16 156 144
Issued debt 17 79,126 77,131
Subordinated liabilities 17 9,660 8,328
Provisions 18 1,148 1,003
Tax liabilities 583 175
Other liabilities 5,196 5,473
Total liabilities 396,193 371,990
Equity
Share capital 940 940
Share premium 12,970 12,970
Other reserves (incl. retained earnings/profit for the period) 2,792 1,769
Other comprehensive income -613 -814
Equity attributable to owners of the parent company 16,089 14,865
Capital securities 993
Equity attributable to non-controlling interests 12 12
Total equity 17,094 14,877
Total liabilities and equity 413,287 386,867
Committed credit facilities 19 20,018 16,164
Guarantees and other commitments 19 13,887 15,335

Condensed consolidated statement of changes in equity

Share Other
reserves
including
Other
compre
Net profit/
(loss)
attributable
Non
Share premium retained hensive to share Capital controlling Total
(in millions) capital reserve earnings income holders Total securities interests equity
Balance at 1 January 2014 940 12,970 3,392 -4,909 1,162 13,555 13 13,568
Total comprehensive income 15 428 734 1,178 -1 1,177
Transfer 1,162 -1,162
Dividend -200 -200 -200
Reclassification post-employment
benefit plan
-3,606 3,606
Increase/(decrease) of capital
Balance at
30 September 2014 940 12,970 763 -875 734 14,532 12 14,544
Balance at 1 January 2015 940 12,970 635 -814 1,134 14,865 12 14,877
Total comprehensive income -4 201 1,652 1,849 1 1,850
Transfer 1,134 -1,134
Dividend -625 -625 -625
Increase/(decrease) of capital 993 993
Other changes in equity -1 -1
Balance at
30 September 2015
940 12,970 1,140 -613 1,652 16,089 993 12 17,094

Specification of other comprehensive income is as follows:

(in millions) Remeasurement
gains / (losses)
on post
retirement
benefit plans
Currency
translation
reserve
Available
for-sale
reserve
Cash flow
hedge reserve
Share of OCI
of associates
and joint
ventures
Total
Balance at 1 January 2014 -3,502 -64 59 -1,467 65 -4,909
Reclassification post-employment benefit plan 3,606 3,606
Net gains/(losses) arising during the period -187 72 258 352 7 502
Less: Net realised gains/(losses) included
in income statement
-40 -39
Net gains/(losses) in equity -187 72 258 391 7 541
Related income tax -47 -3 65 98 113
Balance at 30 September 2014 -37 12 252 -1,174 72 -875
Balance at 1 January 2015 -38 36 329 -1,223 82 -814
Net gains/(losses) arising during the period -5 57 109 59 6 226
Less: Net realised gains/(losses) included in
income statement
17 -35 -19
Net gains/(losses) in equity -5 57 92 94 6 245
Related income tax -1 21 24 44
Balance at 30 September 2015 -42 93 400 -1,152 88 -613

Introduction

2015

Total comprehensive income of EUR 1,850 million includes EUR 1,652 million profit for the first nine months of 2015. Transfer includes allocation of the profit of the prior period to Other reserves.

In September 2015 ABN AMRO Bank N.V. issued EUR 1 billion in Capital Securities including a premium discount of EUR 7 million. The capital securities qualify as Additional Tier 1 capital as described in CRD IV and CRR. The capital securities are perpetual, unsecured and deeply subordinated. Redemption is discretionary to ABN AMRO Bank N.V. on the interest reset date in year 5 subject to regulatory approval. The securities can be called on a yearly basis after year 5. There is a fixed interest coupon of 5.75%, payable semi-annually. Interest is non-cumulative and fully at the discretion of ABN AMRO Bank N.V. No interest will be paid if there are insufficient distributable items and/or maximum distributable amount (MDA) restrictions are constraining. ABN AMRO Bank N.V. will give due consideration to the hierarchy of the instrument with regard to distribution.

A final dividend of EUR 275 million was paid out to ordinary shareholders, bringing the total dividend for 2014 to EUR 400 million. An interim dividend of EUR 350 million was paid to shareholders in August 2015.

2014

Total comprehensive income of EUR 1,177 million includes EUR 734 million profit for the first nine months of 2014. Transfer includes allocation of the profit of the prior period to Other reserves.

A final dividend of EUR 200 million was paid to ordinary shareholders, bringing the total dividend for 2013 to EUR 350 million.

ABN AMRO announced that it had reached a negotiated result with the trade unions and the ABN AMRO Pension Fund on a new pension scheme for its employees in the Netherlands as part of the new collective labor agreement (CLA). The new pension scheme is a collective defined contribution (CDC) plan. The settlement on 12 June 2014 resulted in a release for post-employment benefit plans (in other comprehensive income) of EUR 3,606 million (EUR 4,808 million less EUR 1,202 million in tax) from remeasurement gains/(losses) to Other reserves including retained earnings.

Condensed consolidated statement of cash flows

(in millions) Nine months 2015 Nine months 2014
Profit/(loss) for the period 1,652 734
Adjustments on non-cash items included in profit:
(Un)realised gains/(losses) 26 204
Share of profits in associates and joint ventures -20 -57
Depreciation, amortisation and accretion 233 395
Provisions and impairment losses 455 1,035
Income tax expense 670 245
Changes in operating assets and liabilities:
Assets held for trading 517 -280
Derivatives – assets 4,557 -8,817
Securities financing - assets -15,914 -18,239
Loans and receivables – banks 6,054 4,138
Residential mortgages 370 275
Consumer loans 675 87
Corporate loans 328 -1,680
Other loans and receivables – customers -272 -2,267
Other assets -113 -85
Liabilities held for trading -1,000 357
Derivatives – liabilities -5,834 9,334
Securities financing – liabilities 11,362 15,729
Due to banks 2,652 4,333
Demand deposits 5,514 4,933
Saving deposits 5,536 2,468
Time deposits 502 -916
Other due to customers 13 -213
Liabilities arising from insurance and investment contracts -148 -119
Net changes in all other operational assets and liabilities 187 -1,184
Dividend received from associates 44 35
Income tax paid -214 -62
Cash flow from operating activities 17,832 10,382

continued >

Investing activities:
Purchases of financial investments -12,200 -18,350
Proceeds from sales and redemptions of financial investments 13,466 7,867
Acquisition of subsidiaries (net of cash acquired), associates and joint ventures -23 -98
Divestments of subsidiaries (net of cash sold), associates and joint ventures 132 74
Purchases of property and equipment -191 -177
Proceeds from sales of property and equipment 117 75
Purchases of intangible assets -30 -107
Cash flow from investing activities 1,271 -10,714
Financing activities:
Proceeds from the issuance of debt 30,012 22,040
Repayment of issued debt -28,535 -32,239
Proceeds from subordinated liabilities issued 2,839
Repayment of subordinated liabilities issued -1,653 -51
Proceeds from capital securities 993
Dividends paid to the owners of the parent company -625 -200
Cash flow from financing activities 3,030 -10,450
Net increase/(decrease) of cash and cash equivalents 22,133 -10,782
Cash and cash equivalents as at 1 January 4,212 15,319
Effect of exchange rate differences on cash and cash equivalents 72 117
Cash and cash equivalents as at 30 September 26,417 4,654
Supplementary disclosure of operating cash flow information
Interest paid 5,513 5,892
Interest received 10,768 9,880
Dividend received from investments 51 63

The following table shows the determination of cash and cash equivalents.

(in millions) 30 September 2015 30 september 2014
Cash and balances at central banks 20,738 815
Loans and receivables banks (less than 3 months)1 5,679 3,839
Total cash and cash equivalents 26,417 4,654

1 Loans and receivables banks with a original maturity less than 3 months is included in Loans and receivables - banks. See note 12.

Introduction

notes to the Condensed Consolidated Interim Financial Statements

1 Accounting policies

The notes to the Condensed Consolidated Interim Financial Statements, including the reviewed sections in the Risk, funding & capital information section, are an integral part of these Condensed Consolidated Interim Financial Statements.

Corporate information

ABN AMRO Group N.V. (referred to as 'ABN AMRO Group') is the parent company of ABN AMRO Bank N.V. and a related consolidated group of companies (referred to as 'the Group' or 'ABN AMRO'). ABN AMRO Group is a public limited liability company, incorporated under Dutch law on 18 December 2009, and registered at Gustav Mahlerlaan 10, 1082 PP Amsterdam, the Netherlands.

All ordinary shares in ABN AMRO Group N.V., representing 100% of the voting rights, have been held by a foundation named Stichting administratiekantoor beheer financiële instellingen (NLFI) since 16 May 2013.

ABN AMRO provides a broad range of financial services to retail, private and corporate banking clients. These activities are conducted primarily in the Netherlands and selectively abroad.

The Condensed Consolidated Interim Financial Statements of ABN AMRO Group for the nine months ending on 30 September 2015 incorporate financial information of ABN AMRO Group N.V., its controlled entities, interests in associates and joint ventures. The Condensed Consolidated Interim Financial Statements were prepared by the Managing Board and authorised for issue by the Supervisory Board and Managing Board on 6 November 2015.

Basis of presentation

The Condensed Consolidated Interim Financial Statements have been prepared in accordance with IAS 34 Interim Financial Reporting (endorsed by the European Union (EU)).

The Condensed Consolidated Interim Financial Statements do not include all the information and disclosures required in the Annual Financial Statements and should be read in conjunction with ABN AMRO Group's 2014 Consolidated Annual Financial Statements, which were prepared in accordance with the International Financial Reporting Standards (IFRS) as endorsed by the EU. The accounting policies used in these Condensed Consolidated Interim Financial Statements are consistent with those set out in the notes to the 2014 Consolidated Annual Financial Statements of ABN AMRO Group, except for the changes in accounting policies described below.

Other

Changes in accounting policies

In the first nine months of 2015 ABN AMRO adopted the following amendments and interpretations:

  • Å Defined Benefit Plans: Employee Contributions;
  • Å Annual improvements to IFRSs 2010-2012 Cycle various standards;
  • Å Annual improvements to IFRSs 2011-2013 Cycle various standards.

None of the above amendments has a significant impact on the Condensed Consolidated Interim Financial Statements.

New accounting standards and amendments

The IASB did not issued any new standards or amendments in the third quarter of 2015. The following standards and amendments are still subject to endorsement by the European Union and therefore not open for early adoption.

IFRS 9 Financial Instruments

In July 2014 the IASB published the final version of IFRS 9 Financial Instruments. IFRS 9 replaces IAS 39 Financial Instruments: Recognition and Measurement and the mandatory effective date is 1 January 2018. ABN AMRO is currently assessing the impact on its financial statements. The impact on the financial statements is expected to be largest for the changes to the impairment model. IFRS 9 replaces the 'incurred loss' model with the 'expected credit loss model' which is designed to be more forward-looking. The result of this forward-looking approach will be higher loan loss impairments and corresponding lower equity.

IFRS 15 Revenue from Contracts with customers

In May 2014 the IASB issued IFRS 15 Revenue from Contracts with Customers. The new standards set out requirements for recognising revenue that apply to all contracts with customers (except for contracts that are within the scope of the Standards on leases, insurance contracts and financial instruments). The proposed effective date by the IASB is 1 January 2018. ABN AMRO is currently assessing the impact of the new standard.

Narrow scope amendments

The IASB has issued amendments to several standards, all of which have an effective date of 1 January 2016 and are expected to be endorsed before the effective date. These amendments were assessed and are not expected to have a significant impact on ABN AMRO's Condensed Consolidated Interim Financial Statements.

The client clearing of exchange traded derivatives is an evolving area in global financial markets and very relevant to ABN AMRO for its clearing member activities. Also the accounting treatment of clearing activities continues to generate discussion in the sector. The analysis of whether a clearing member has become party to one or more financial instruments as a result of the client clearing transactions is complex and is further complicated by the pace of change in the market around the global clearing processes. This involves among others the assessment of recognition of derivatives as well as the possible subsequent derecognition or offsetting of positions. Going forward, ABN AMRO will continue to stay abreast of the changing market practices and will make the resulting accounting changes needed, if any, to ensure that the accounting treatment remains appropriate.

2 Segment reporting

Retail Banking

Retail Banking serves Mass Retail, Preferred Banking and YourBusiness Banking clients (SME clients with turnover up to EUR 1 million) and offers a wide variety of banking and insurance products and services through the bank's branch network, online, via contact centres and through subsidiaries. In addition, MoneYou is part of Retail Banking.

Private Banking

Private Banking provides total solutions to its clients' global wealth management needs and offers a rich array of products and services designed to address their individual requirements. Private Banking operates under the brand name ABN AMRO MeesPierson in the Netherlands and internationally under ABN AMRO Private Banking, as well as local brands such as Banque Neuflize OBC in France and Bethmann Bank in Germany.

Corporate Banking

Corporate Banking consists of the sub-segments Commercial Clients, International Clients and Capital Markets Solutions.

  • Å Commercial Clients serves business clients with revenues from EUR 1 million up to EUR 250 million, and clients active in Commercial Real Estate (excluding publicly listed companies, which are served by the International Clients sub-segment). ABN AMRO's Lease and Commercial Finance activities are also part of this sub-segment;
  • Å International Clients serves business clients with revenues exceeding EUR 250 million, as well as Energy, Commodities & Transportation (ECT) Clients, Diamond & Jewellery Clients, Financial Institutions and Listed Commercial Real Estate clients;
  • Å Capital Markets Solutions serves clients by providing products and services related to financial markets. This sub-segment includes Clearing.

Group Functions

Group Functions supports the business segments and consists of Technology, Operations & Property Services (TOPS), Finance, Risk Management & Strategy, People, Regulations & Identity (PR&I), Group Audit and the Corporate Office. The majority of the Group Functions costs are allocated to the businesses. Group Functions' results include those of ALM/Treasury as well as the Securities financing activities.

Segment income statement for the first nine months of 2015

Nine months 2015
Retail Private Corporate Group Special
items and
(in millions) Banking Banking Banking Functions divestments Total
Net interest income 2,497 440 1,597 45 4,580
Net fee and commission income 395 470 565 -55 1,375
Net trading income 6 46 146 -96 103
Share of result in equity accounted investments 16 11 -16 2 14
Other operating income -2 23 94 217 332
Operating income 2,912 992 2,385 114 6,403
Personnel expenses 367 382 510 594 1,852
General and administrative expenses 257 194 198 1,071 1,719
Depreciation and amortisation of tangible
and intangible assets 6 18 14 90 128
Intersegment revenues/expenses 861 178 634 -1,672
Operating expenses 1,490 771 1,356 83 3,700
Impairment charges on loans and other receivables 90 -10 309 -8 381
Total expenses 1,580 761 1,665 75 4,081
Operating profit/(loss) before taxation 1,333 231 720 39 2,322
Income tax expense 334 43 148 145 670
Underlying profit/(loss) for the period 999 188 572 -106
Special items and divestments
Profit/(loss) for the period 999 188 572 -106 1,652
Attributable to:
Owners of the company 999 188 572 -106 1,652
Non-controlling interests 1

Segment income statement for the first nine months of 2014

Nine months 2014
(in millions) Retail
Banking
Private
Banking
Corporate
Banking
Group
Functions
Special
items and
divestments
Total
Net interest income 2,494 441 1,473 -5 4,403
Net fee and commission income 397 404 471 -11 1,260
Net trading income 5 29 101 7 142
Share of result in equity accounted investments 31 13 -7 9 47
Other operating income -9 4 20 41 57
Operating income 2,918 892 2,058 42 5,910
Personnel expenses 374 337 460 576 288 2,035
General and administrative expenses 254 176 169 985 201 1,784
Depreciation and amortisation of tangible
and intangible assets
6 14 12 90 122
Intersegment revenues/expenses 804 158 606 -1,568
Operating expenses 1,438 684 1,247 83 489 3,941
Impairment charges on loans and other receivables 361 35 619 -25 990
Total expenses 1,799 719 1,866 58 489 4,931
Operating profit/(loss) before taxation 1,119 173 192 -17 -489 978
Income tax expense 279 28 38 -28 -72 245
Underlying profit/(loss) for the period 840 145 154 11 -417
Special items and divestments -417 417
Profit/(loss) for the period 840 145 154 -406 734
Attributable to:
Owners of the company 840 145 154 -406 734
Non-controlling interests -1 -1

Retail Banking

Net interest income, at EUR 2,497 million, remained nearly stable compared with the same period of the previous year. Improved margins on mortgages resulting from the gradual re-pricing of the mortgage book were offset by lower lending volumes. Interest income on deposits remained stable. Higher average savings volumes were offset by decreasing margins as market rates declined at a faster pace than client savings rates did.

Net fee and commission income, at EUR 395 million in the first nine months of 2015, was marginally lower than in the same period of the previous year.

Share of result in equity accounted investments decreased due to lower results of our insurance joint venture Delta Lloyd.

Personnel expenses decreased by EUR 7 million or 2% due to lower average FTE levels, following a further reduction in branches. This was partly offset by higher pension expenses.

Intersegment expenses were up EUR 57 million to EUR 861 million in the first nine months of 2015, mainly attributable to increased mortgage production and higher project costs related to enhancing client centricity and continuous improvement of products, services and IT processes (including TOPS2020 and Retail Digitalisation programmes).

Financial results

Other

Impairment charges on loans and other receivables fell by EUR 271 million compared with the first nine months of 2014, to EUR 90 million in 2015. The decrease in impairments was visible in both the mortgage portfolio as well as the consumer loan portfolio. Improved circumstances in the housing market and the recovery of the Dutch economy contributed to a lower inflow and increased outflow of clients in the impaired portfolio and an improvement of the portfolio's risk profile.

In addition, the improvement of the Dutch economy and consequently the asset quality of the mortgage and consumer loan portfolios also led to releases from the IBNI allowances totalling EUR 73 million in the first nine months of 2015, while the previous year included an IBNI addition of EUR 40 million.

Private Banking

Net interest income amounted to EUR 440 million and was nearly stable compared with the same period in 2014.

Net fee and commission income increased by EUR 66 million, or 17% to EUR 470 million in the first nine months of 2015. Net fees increased due to higher client assets in the first half of 2015, benefiting from the strong stock market performance in that period. Private Banking also generated additional fee income from the acquired German activities.

Net trading income increased to EUR 46 million in the first nine months of 2015 compared with EUR 29 million in 2014. Other operating income in 2015 was EUR 19 million higher, due to the sale of premises in the first half of 2015.

Personnel expenses inceased by EUR 45 million to EUR 382 million in the first nine months of 2015. The increase in the international activities was mainly attributable to the acquired German activities, the restructuring provision for the announced integration of Jersey into ABN AMRO Guernsey, FTE growth and FX impact. In the Netherlands, personnel expenses increased due mainly to higher pension expenses.

Both General and administrative expenses and Intersegment expenses increased compared with the first nine months of 2014 by EUR 18 million and EUR 20 million respectively. This increase was primarily related to higher project costs related to enhancing client centricity and client documentation and continuous improvement of products, services and IT processes (including TOPS2020 programme). The same period in 2014 included project costs for the acquisition in Germany.

Impairment charges on loans and other receivables showed a net release of EUR 10 million, versus EUR 35 million impairment additions in the same period in 2014. The decrease in impairment charges is partially explained by a EUR 12 million IBNI release.

Corporate Banking

Net interest income increased by EUR 124 million to EUR 1,597 million. The improvement was seen in all of the sub-segments.

Commercial Clients posted a modest rise in net interest income of EUR 35 million to EUR 965 million in the first nine months of 2015. Commercial Clients benefited from higher margins on loans as well as higher average deposit volumes. Average loan volumes and deposit margins, however, decreased compared with the same period in 2014. The net positive impact of volumes and margin developments was partly offset by a negative one-off in Q3 2015.

Financial results

Net interest income in International Clients increased by EUR 55 million to EUR 533 million, benefiting from growth in the ECT Clients loan portfolio and FX rate developments. This was partly offset by lower margins on deposits.

Net interest income in Capital Markets Solutions improved by EUR 34 million, mainly in Clearing, driven by increased market activity.

Net fee and commission income increased by EUR 94 million compared with the same period in 2014 to EUR 565 million. Fee growth was mainly driven by higher transaction volumes in Capital Markets Solutions resulting from increased volatility in the financial markets. Corporate Finance fees were also higher on the back of increased M&A activity.

Net trading income was up by EUR 45 million, rising to EUR 146 million in the first nine months of 2015. The increase was mainly driven by a higher CVA/DVA/FVA impact compared with the same period in 2014 which included the first-time application of the FVA. Total CVA/DVA/FVA impact was EUR 34 million positive in the first nine months of 2015 versus EUR 53 million negative in the first nine months of 2014. This was partly offset by a provision for possible derivative-related issues for a group of SMEs.

Other operating income increased to EUR 94 million in the first nine months of 2015, up by EUR 74 million on the first nine months in 2014 (EUR 20 million). Income improved by favourable revaluation and divestment results on the Equity Participations portfolio, which increased on the back of improved market conditions.

Personnel expenses amounted to EUR 510 million, up by EUR 50 million compared with the same period last year. Personnel expenses were impacted by higher pension expenses. Both 2014 and 2015 included restructuring provisions.

Both General and administrative expenses and Intersegment expenses increased compared with the first nine months of 2014 by EUR 29 million and EUR 28 million respectively. The increase was mainly related to higher project costs related to enhancing client centricity and continuous improvement of products, services and IT processes (including TOPS2020 programme).

Impairment charges on loans and other receivables amounted to EUR 309 million, down by 50% compared with the same period in 2014. Impairment charges on Commercial Clients decreased significantly in the first nine months of 2015 compared with the first nine months of 2014. International Clients had lower impairments.

Group Functions

Net interest income rose by EUR 50 million compared with the same period last year. The increase was mainly driven by lower funding costs due to lower spread levels paid on funding. This was partly offset by our tax-exempt non-recurring provision related to the part of the Securities Financing activities discontinued in 2009 and higher funding levels.

Net fee and commission income decreased by EUR 44 million, mainly driven by higher fees paid to Capital Markets Solutions related to Securities Financing activities.

Introduction

Financial results

30 September 2015

Other

Net trading income decreased mainly due to our tax-exempt provision related to the part of the Securities Financing activities discontinued in 2009, partly compensated by favourable CVA/DVA adjustments on the trading book loans (EUR 22 million positive in the first nine months of 2015 and EUR 8 million positive in the first nine months of 2014).

Other operating income increased by EUR 176 million to EUR 217 million due to hedge accounting ineffectiveness and economic hedge gains, and unrealised gains on Private Investment Products.

Personnel expenses, at EUR 594 million in the first nine months of 2015, went up by EUR 18 million compared with the same period in 2014. This increase was mainly driven by higher pension expenses and an increase in the number of FTEs.

General and administrative expenses increased by EUR 86 million compared with the same period in 2014. This was due mainly to the EUR 55 million settlement with Vestia and higher project costs related to enhancing client centricity and continuous improvement of products, services and IT processes (including TOPS2020 and Retail Digitalisation programmes), partly offset by a considerable VAT refund which was the result of discussions with the tax authorities related to the period 2007-2014. The same period in 2014 was impacted by AQR project expenses.Income tax expenses in the first nine months of 2015 were negatively impacted by our reassessment of our tax position and our tax-exempt Securities Financing provision.

Selected assets and liabilities by segment

(in millions) Retail Banking Private Banking Corporate Banking Group Functions Total
Assets
Financial assets held for trading 8,666 -74 8,592
Derivatives 119 16,325 4,251 20,695
Securities financing 6 6,009 29,460 35,475
Residential mortgages 145,059 3,090 12 3,509 151,670
Consumer loans 8,262 5,872 655 14,790
Corporate loans 2,744 7,543 77,662 79 88,028
Other loans and receivables – customers 9 7,209 36 7,254
Other 1,553 6,277 16,552 62,400 86,783
Total assets 157,618 22,917 133,090 99,662 413,287
Liabilities
Financial liabilities held for trading 2,940 2,940
Derivatives 103 16,888 7,633 24,624
Securities financing 67 2,243 23,591 25,901
Demand deposits 22,861 41,079 51,695 321 115,956
Saving deposits 71,023 19,120 4,090 94,233
Time deposits 5,112 6,466 4,557 2,048 18,183
Other due to customers 156 156
Other 58,622 -43,917 50,521 48,974 114,200
Total liabilities 157,618 22,917 133,090 82,568 396,193
Int
rod
uct
ion

31 December 2014
(in millions) Retail Banking Private Banking Corporate Banking Group Functions Total
Assets
Financial assets held for trading 9,115 -98 9,017
Derivatives 90 20,543 4,652 25,285
Securities financing 8 3,981 14,522 18,511
Residential mortgages 144,424 3,426 14 4,134 151,998
Consumer loans 8,795 5,830 773 15,398
Corporate loans 2,758 7,460 77,625 22 87,866
Other loans and receivables – customers 9 6,630 9 6,648
Other 1,638 6,112 14,897 49,498 72,145
Total assets 157,614 22,935 133,579 72,739 386,867
Liabilities
Financial liabilities held for trading 3,759 3,759
Derivatives 70 20,493 9,886 30,449
Securities financing 16 1,302 12,600 13,918
Demand deposits 22,619 38,338 48,479 317 109,753
Saving deposits 68,638 17,957 2,060 88,655
Time deposits 4,658 6,606 4,057 2,137 17,459
Other due to customers 144 144
Other 61,699 -40,053 53,285 32,922 107,854
Total liabilities 157,614 22,935 133,579 57,862 371,990

3 Overview of financial assets and liabilities by measurement base

30 September 2015
Fair value through Available for sale
(in millions) Amortised cost profit or loss financial assets Total
Financial assets
Cash and balances at central banks 20,738 20,738
Financial assets held for trading 8,592 8,592
Derivatives 20,695 20,695
Financial investments 802 39,610 40,412
Securities financing 35,475 35,475
Loans and receivables – Banks 17,794 17,794
Loans and receivables – Customers 261,742 261,742
Other assets 2,351 2,351
Total financial assets 335,748 32,440 39,610 407,799
Financial Liabilities
Financial liabilities held for trading 2,940 2,940
Derivatives 24,624 24,624
Securities financing 25,901 25,901
Due to banks 18,487 18,487
Due to customers 228,529 228,529
Issued debt 77,376 1,749 79,126
Subordinated liabilities 9,660 9,660
Other liabilities 2,351 2,351
Total financial liabilities 359,954 31,664 391,617

31 December 2014
(in millions) Amortised cost Fair value through
profit or loss
Available for sale
financial assets
Total
Financial assets
Cash and balances at central banks 706 706
Financial assets held for trading 9,017 9,017
Derivatives 25,285 25,285
Financial investments 589 40,877 41,466
Securities financing 18,511 18,511
Loans and receivables – Banks 21,680 21,680
Loans and receivables – Customers 261,910 261,910
Other assets 2,453 2,453
Total financial assets 302,807 37,343 40,877 381,028
Financial Liabilities
Financial liabilities held for trading 3,759 3,759
Derivatives 30,449 30,449
Securities financing 13,918 13,918
Due to banks 15,744 15,744
Due to customers 216,011 216,011
Issued debt 75,150 1,981 77,131
Subordinated liabilities 8,328 8,328
Other liabilities 2,453 2,453
Total financial liabilities 329,150 38,642 367,791

4 Operating income

(in millions) Q3 2015 Q3 2014 Nine months 2015 Nine months 2014
Net interest income 1,524 1,530 4,580 4,403
Net fee and commission income 449 419 1,375 1,260
Net trading income 48 33 103 142
Share of result in equity accounted investments 2 18 14 47
Other income 86 9 332 57
Total operating income 2,109 2,009 6,403 5,910

Third-quarter 2015 Operating income

Net interest income decreased by EUR 6 million to EUR 1,524 million in the third quarter of 2015 compared with the third quarter of 2014. Margins on the mortgage book improved due to the continued gradual re-pricing at higher margins, in particular mortgages that originated pre-crisis. The impact of re-pricing of the mortgage book in recent years continues to contribute to higher NII levels. This was partially offset by lower average mortgage loan volumes.

The average corporate loan volume grew compared with Q3 2014, mainly at International Clients. The increase was driven chiefly by volume growth in the ECT Clients loan portfolio (including currency developments). Average corporate loan volumes in Commercial Clients showed a limited decline. The margins on corporate loans were slightly higher than in Q3 2014.

These developments were, however, offset by several negative one-offs in Q3 2015 compared with Q3 2014.

Financial results

Net fees and commissions improved to EUR 449 million in Q3 2015, up by EUR 30 million compared with Q3 2014. The increase was primarily recorded in Corporate Banking (Clearing) and, to a lesser extent, Private Banking.

Net trading income increased by EUR 15 million in Q3 2015 compared with Q3 2014 due to less negative CVA/DVA/FVA results (EUR 18 million negative in Q3 2015 versus EUR 35 million negative in Q3 2014).

Share of results decreased by EUR 16 million comparing Q3 2015 with Q3 2014. This can largely be attributed to the lower results at our insurance joint venture.

Other income improved to EUR 86 million in Q3 2015 compared with EUR 9 million in Q3 2014. This increase was mainly related to favourable hedge accounting-related results at Group Functions as a result of interest rate developments and economic hedge gains. In addition, other income was positively impacted by unrealised gains on Private Investment Products, favourable revaluation results and divestments at Equity Participations on the back of improved market conditions.

Operating income for the first nine months of 2015

Net interest income rose by EUR 177 million to EUR 4,580 million in the first nine months of 2015. The increase was primarily driven by improved margins on loans (mainly mortgages and, to a lesser extent, corporate loans) and higher average corporate loan volumes. In addition, lower funding costs due to lower credit spreads were partly offset by higher funding volumes and several non-recurring interest provisions in the first nine months of 2015.

Net fee and commission income, at EUR 1,375 million in the first nine months of 2015, was EUR 115 million higher than in the first nine months of 2014. The increase was primarily recorded in Private Banking, due to a favourable stock market performance in the first half of 2015, and in Corporate Banking on higher transaction volumes in Clearing.

Total net trading income decreased by EUR 39 million to EUR 103 million in the first nine months of 2015 compared with the same period of the previous year. This decline was due to our one-off tax-exempt provision in Group Functions related to the part of the Securities Financing activities discontinued in 2009 and a one-off provision in Corporate Banking for an identified group of SMEs with possible interest rate derivative-related issues. This was partially offset by the favourable effect of CVA/DVA/FVA results (EUR 56 million positive in the first nine months of 2015 versus EUR 46 million negative in the first nine months of 2014).

Other income rose to EUR 332 million for the first nine months of 2015, up by EUR 275 million compared with the same period of the previous year. This increase was due to favourable hedge accounting-related results at Group Functions as a result of interest rate developments and economic hedge gains. In addition, Other Income was positively impacted by gains on Private Investment Products and higher revaluation and divestment results at Equity Participations on the back of improved market conditions.

5 Operating expenses

(in millions) Q3 2015 Q3 2014 Nine months 2015 Nine months 2014
Personnel expenses 619 591 1,852 2,035
General and administrative expenses 571 584 1,719 1,784
Depreciation and amortisation of tangible and intangible
assets 44 40 128 122
Total operating expenses 1,234 1,214 3,700 3,941

Third quarter 2015 Operating expense

Personnel expenses amounted to EUR 619 million in Q3 2015, up by EUR 28 million compared with Q3 2014. More details are provided under Personnel expenses.

General and administrative expenses decreased by EUR 13 million in Q3 2015 compared with Q3 2014 as a result of a EUR 55 million settlement with Vestia, which was more than offset by a considerable VAT refund which was the result of discussions with the tax authorities related to the period 2007-2014. Higher project costs related to enhancing client centricity and continuous improvements of products, services and IT processes (including TOPS2020 and Retail Digitalisation programmes) were higher compared with Q3 2014.

Operating expense for the first nine months of 2015

Total operating expenses decreased by EUR 241 million to EUR 3,700 million during the first nine months of 2015 compared with the same period of 2014, driven by lower Personnel expenses (EUR 183 million) and lower General and administrative expenses (EUR 65 million).

Personnel expenses came down by EUR 183 million in the first nine months of 2015 compared with the same period of the previous year. More details are provided under Personnel expenses.

General and administrative expenses decreased by EUR 65 million in the first nine months 2015 compared with the first nine months in 2014. This decline was due mainly to a VAT refund which was the result of discussions with the tax authorities related to the period 2007-2014 and the SNS levy recorded in 2014 (EUR 201 million). The decrease was partially offset by higher project costs related to enhancing client centricity and continuous improvements of products, services and IT processes (including TOPS2020 and Retail Digitalisation programmes) and a settlement with Vestia (EUR 55 million).

Personnel expenses

(in millions) Q3 2015 Q3 2014 Nine months 2015 Nine months 2014
Salaries and wages 433 416 1,290 1,242
Social security charges 62 60 180 182
Pension expenses relating to defined benefit plans -7 18 5 402
Defined contribution plan expenses 89 68 245 98
Other 43 29 132 110
Total personnel expenses 619 591 1,852 2,035

Introduction

Third-quarter 2015 Personnel expenses
--------------------------------------- -- -- -- -- --

Personnel expenses amounted to EUR 619 million in Q3 2015, an increase of EUR 28 million compared with Q3 2014. The third quarter of 2015 was impacted by EUR 18 million higher pension expenses within the defined contribution plan, driven by lower discount rates. In addition, a restructuring provision was recorded related to the announced integration of the Jersey activities into ABN AMRO Guernsey. The same period in 2014 included an additional charge related to the change from the defined benefit plan.

Personnel expenses for the first nine months

Personnel expenses amounted to EUR 1,852 million in the first nine months of 2015, EUR 183 million lower compared with the same period of the previous year. The decrease was mainly due a settlement of the Dutch defined benefit plan replaced by a collective defined contribution plan last year (EUR 288 million). This decline was partly offset by higher pension expenses as a result of lower discount rates and reorganisation provisions at Corporate Banking and Private Banking.

6 Income tax expense

(in millions) Q3 2015 Q3 2014 Nine months 2015 Nine months 2014
Income tax expense 272 125 670 317

Income tax expense increased by EUR 147 million in Q3 2015, up to EUR 272 million, comparing with Q3 2014. This was mainly the result of a higher operating profit and an increase in the effective tax rate. The effective tax rate of 35% in Q3 2015 was negatively impacted by our reassessment of our tax position.

Income tax expense amounted to EUR 670 million in the first 9 months of 2015, up EUR 353 million compared with the same period of the previous year. This was mainly the result of a higher operating profit and an increase in the effective tax rate. The effective tax rate in the first nine months of 2015, at 29%, was negatively impacted by our reassessment of our tax position and a tax-exempt non-recurring provision related to the part of the Securities Financing activities discontinued in 2009.

7 Financial assets and liabilities held for trading

Financial assets held for trading

Financial assets and liabilities held for trading relates mainly to client-facilitating activities carried out by the Capital Markets Solutions business. These contracts are managed on a combined basis and should therefore be assessed on a total portfolio basis and not as stand-alone assets and liability classes.

(in millions) 30 September 2015 31 December 2014
Trading securities:
Government bonds 6,229 2,326
Corporate debt securities 1,494 924
Equity securities 52 4,946
Total trading securities 7,775 8,196
Trading book loans 817 821
Total assets held for trading 8,592 9,017

Financial assets held for trading amounted to EUR 8.6 billion as at 30 September 2015, down by EUR 0.4 billion, or 5%, compared with EUR 9.0 billion at 31 December 2014. This decrease was mainly due to the discontinuation of the equity derivatives activities (EUR 4.9 billion), which was largely offset by higher positions in government bonds (EUR 3.9 billion).

The increase was mainly related to ABN AMRO's primary dealership for Government bonds. Most of these contracts were hedged with short government bond positions (see also increase in government bonds in Financial liabilities held for trading).

The increase in Corporate debt securities was mainly related to primary dealership in the European Stability Mechanism.

As a result of the wind-down of activities resulting from the strategic review of Capital Markets Solutions, significant equity security portfolios were sold (EUR 4.9 billion). The main portfolios sold were FTSE equities (EUR 2.1 billion), equities relating to the EURO STOXX 50 index derivatives basket (EUR 1.2 billion) and equities relating to the closure of the equity derivatives desk in the US (EUR 1.0 billion).

Financial liabilities held for trading

(in millions) 30 September 2015 31 December 2014
Bonds 2,835 1,710
Equity securities 47 2,016
Total short security positions 2,882 3,725
Other liabilities held for trading 58 34
Total liabilities held for trading 2,940 3,759

Financial liabilities held for trading amounted to EUR 2.9 billion at 30 September 2015, a decrease of EUR 0.8 billion or 22% compared with EUR 3.8 billion at 31 December 2014. This decline was mainly due to the wind-down of the equity derivatives portfolio in the US (EUR 2.0 billion) resulting from the strategic review of Capital Markets Solutions.

The increase in short positions in Bonds (EUR 1.1 billion) was mainly related to Dutch, German and French Government bonds.

8 Derivatives

Derivatives comprise derivatives held for trading and derivatives held for risk management purposes. Derivatives held for trading are closely related to facilitating the needs of our clients. Derivatives held for risk management purposes include all derivatives that qualify for hedge accounting and derivatives included in an economic hedge.

Other

Derivatives comprise the following:

30 September 2015
Derivatives held for trading Economic hedges Hedge accounting Total
derivatives
(in millions) Interest
rate
Currency Other Interest
rate
Currency Other Interest
rate
Currency Other
Exchange traded
Fair value assets 7 16 1 24
Fair value liabilities 6 23 1 31
Notionals 402 12 202 1,642 2,258
Over-the-counter
Central counterparties
Fair value assets
Fair value liabilities
Notionals 641,825 100 65,315 707,240
Other bilateral
Fair value assets 13,327 2,047 317 273 444 25 3,626 611 20,671
Fair value liabilities 12,106 2,274 308 174 815 41 8,848 26 24,593
Notionals 206,762 226,558 2,409 3,267 22,598 1,754 78,322 1,475 543,145
Total
Fair value assets 13,334 2,047 334 273 444 26 3,626 611 20,695
Fair value liabilities 12,112 2,274 331 174 815 43 8,848 26 24,624
Notionals 848,988 226,570 2,611 3,367 22,598 3,396 143,636 1,475 1,252,643
31 December 2014
Derivatives held for trading Economic hedges
Hedge accounting
Total
derivatives
(in millions) Interest
rate
Currency Other Interest
rate
Currency Other Interest
rate
Currency Other
Exchange traded
Fair value assets 13 2 21 36
Fair value liabilities 14 5 10 30
Notionals 163 8 205 2,396 2,773
Over-the-counter
Central counterparties
Fair value assets
Fair value liabilities
Notionals 544,841 40,372 585,213
Other bilateral
Fair value assets 15,998 3,346 370 254 215 23 4,591 452 25,249
Fair value liabilities 14,383 3,456 344 191 469 18 11,543 15 30,419
Notionals 213,089 163,334 8,719 3,853 27,794 116 93,890 1,399 512,193
Total
Fair value assets 16,011 3,346 373 254 215 43 4,591 452 25,285
Fair value liabilities 14,398 3,457 348 191 469 28 11,543 15 30,449
Notionals 758,093 163,342 8,923 3,853 27,794 2,512 134,262 1,399 1,100,179

Introduction

Financial results

Financial results

Other

Over-the-counter derivatives that are cleared with central counterparties are offset on the Statement of Financial Position because they are settled (intra) daily on a net basis.

The notional amount of the interest derivatives held for trading as at 30 September 2015 amounted to EUR 849 billion, an increase of EUR 91.8 billion, or 12%, compared with EUR 758 billion at 31 December 2014. This increase was mainly due to higher client activity. As at 30 September 2015, the fair value of this interest rate derivative was lower, mainly due to the increase in long-term interest rates compared with year-end 2014.

The notional amount of currency derivatives held for trading as at 30 September 2015 amounted to EUR 226.5 billion, an increase of EUR 63.2 billion, or 38.7%, compared with EUR 163.3 billion at 31 December 2014. This increase was mainly due to the growth in client activity caused by increased volatility of the foreign exchange market compared with year-end 2014.

The total notional amount of Derivatives held for trading – other as at 30 September 2015 amounted to EUR 2.6 billion, a decrease of EUR 6.3 billion, or 71%, compared with EUR 8.9 billion at 31 December 2014. This decrease was mainly due to the wind-down of the equity derivatives portfolio resulting from the strategic review of Capital Markets Solutions.

9 Financial investments

Financial investments break down as follows:

(in millions) 30 September 2015 31 December 2014
Financial investments:
Available-for-sale 39,633 40,898
Held at fair value through profit or loss 802 589
Total, gross 40,435 41,487
Less: Available-for-sale impairment allowance 23 21
Total financial investments 40,412 41,466

Financial investments amounted to EUR 40.4 billion at 30 September 2015, a decrease of EUR 1.1 billion or 3% compared with EUR 41.5 billion at 31 December 2014. This decrease was mainly caused by redemptions and sales of Mortgage- and other asset-backed securities (EUR 0.8 billion).

An amount of EUR 0.3 billion in venture capital investments was reclassified from Equity accounted associates to Financial investments in 2015. Since initial recognition, these investments are accounted for at fair value through profit or loss by use of the venture capital exemption for investments that otherwise would be classified as associates.

Financial investments available-for-sale

The fair value of financial investments available-for-sale including gross unrealised gains and losses is as follows:

(in millions) 30 September 2015 31 December 2014
Interest-earning securities:
Dutch government 6,440 6,884
US Treasury and US government 2,645 1,939
Other OECD government 20,691 20,779
Non OECD government 313 471
European Union 1,491 1,494
Mortgage- and other asset-backed securities 2,441 3,243
Financial institutions 5,337 5,824
Non financial institutions 28 37
Subtotal 39,386 40,670
Equity instruments 247 228
Total investment available-for-sale 39,633 40,898

Most of these instruments are part of the liquidity buffer and are held for liquidity contingency purposes. More information on the liquidity buffer composition can be found in the Funding section of the Quarterly Report for the third quarter of 2015.

10 Securities financing

30 September 2015 31 December 2014
(in millions) Banks Customers Banks Customers
Assets
Reverse repurchase agreements 5,382 14,327 936 6,518
Securities borrowing transactions 4,279 7,748 3,363 6,116
Unsettled securities transactions 1,571 2,167 163 1,415
Total 11,233 24,242 4,462 14,049
Liabilities
Repurchase agreements 1,844 18,439 1,736 7,457
Securities lending transactions 1,419 2,500 672 2,779
Unsettled securities transactions 535 1,165 256 1,018
Total 3,798 22,103 2,663 11,254

Securities financing consists of securities borrowing and lending and sale and repurchase transactions. ABN AMRO controls credit risk associated with these activities by monitoring counterparty credit exposure and collateral values on a daily basis and requiring additional collateral to be deposited with or returned when deemed necessary.

11 Fair value of financial instruments

Fair value is defined as the price that would be received when selling an asset or paid when transferring a liability in an orderly transaction between market participants at the measurement date.

The internal controls of fair value measurement, the valuation techniques and the inputs used for these valuation techniques are consistent with those set out in the notes to ABN AMRO's 2014 Consolidated Annual Financial Statements.

Fair value hierarchy

ABN AMRO analyses financial instruments held at fair value, broken down into the three categories from the fair value hierarchy as described below.

Level 1 financial instruments are those that are valued using unadjusted quoted prices in active markets for identical financial instruments.

Level 2 financial instruments are those valued using techniques based primarily on observable market data. Instruments in this category are valued using quoted prices for similar instruments or identical instruments in markets which are not considered to be active; or valuation techniques where all the inputs that have a significant effect on the valuation are directly or indirectly based on observable market data.

Level 3 financial instruments are those valued using techniques that incorporate information other than observable market data. Instruments in this category have been valued using a valuation technique where at least one input, which could have a significant effect on the instrument's valuation, is not based on observable market data.

Other

instruments carried at fair value.

The following table presents the valuation methods used in determining the fair values of financial

Introduction

Financial results

30 September 2015
Quoted market Valuation Valuation techniques
(in millions) prices in
active markets
techniques
-observable inputs
-significant
unobservable inputs
Total fair value
Assets
Financial assets held for trading 7,775 817 8,592
- of which Government bonds and Corporate
debt securities
7,723 7,723
- of which Equity securities 52 52
- of which Other financial assets held for trading 817 817
Derivatives held for trading 23 15,624 67 15,715
Derivatives not held for trading 1 4,932 48 4,980
Available-for-sale interest earning securities 35,967 2,126 1,293 39,386
Available-for-sale equities 97 46 81 224
Financial investments designated at fair value
through profit or loss 206 596 802
Unit-linked investments 1,621 730 2,351
Total financial assets 45,691 24,274 2,085 72,050
Liabilities
Financial liabilities held for trading 2,882 58 2,940
- of which Bonds 2,835 2,835
- of which Equity securities 47 47
- of which Other financial liabilities held for trading 58 58
Derivatives held for trading 30 14,688 14,718
Derivatives not held for trading 29 9,830 47 9,906
Issued debt 1,749 1,749
Unit-linked for policyholders 1,621 730 2,351
Total financial liabilities 4,562 27,055 47 31,664

Financial assets and liabilities held for trading valued by quoted market prices in active markets consisted mainly of equity securities, exchange traded derivatives and corporate debt securities (see note 7 Financial assets and liabilities held for trading). Financial assets and liabilities held for trading where valuation techniques based on observable inputs have been used mainly comprise OTC derivatives.

31 December 2014
(in millions) Quoted market
prices in active
markets
Valuation techniques
-observable inputs
Valuation techniques
-significant
unobservable inputs
Total fair value
Assets
Financial assets held for trading 8,196 821 9,017
- of which Government bonds and Corporate
debt securities
3,250 3,250
- of which Equity securities 4,946 4,946
- of which Other financial assets held for trading 821 821
Derivatives held for trading 15 19,715 19,730
Derivatives not held for trading 21 5,469 66 5,555
Available-for-sale interest earning securities 35,909 3,173 1,588 40,670
Available-for-sale equities 107 20 80 207
Financial investments designated at fair value
through profit or loss
315 2 271 589
Unit-linked investments 1,711 741 2,453
Total financial assets 46,275 29,941 2,005 78,221
Liabilities
Financial liabilities held for trading 3,725 34 3,759
- of which Bonds 1,710 1,710
- of which Equity securities 2,016 2,016
- of which Other financial liabilities held for trading 34 34
Derivatives held for trading 20 18,183 18,203
Derivatives not held for trading 10 12,171 64 12,246
Issued debt 1,981 1,981
Unit-linked for policyholders 1,711 741 2,453
Total financial liabilities 5,467 33,111 64 38,642

An explanation of the movements in the different assets and liabilities categories is provided in the designated notes.

ABN AMRO recognises transfers between levels of the fair value hierarchy at the end of the reporting period during which the change occurred.

Transfers between levels 1 and 2

There were no material transfers between levels 1 and 2.

Transfers from levels 1 and 2 into level 3

In 2015, EUR 86 million in OTC derivatives (Derivatives held for trading) were transferred from level 2 to level 3 (see the following table). This transfer took place because one of the unobservable inputs to the fair value measurement became significant.

Other

Movements in level 3 financial instruments measured at fair value

The following table shows a reconciliation of the opening and closing amounts of level 3 financial assets that are recorded at fair value.

Assets Liabilities
(in millions) Financial
investments
available for
sale
Financial
investments
designated at fair
value through
profit or loss
Derivatives
held for
trading
Derivatives
not held for
trading
Derivatives
not held for
trading
Balance at 1 January 2014 1,125 121 75 73
Purchases 5 174
Sales -20
Redemptions -116
Gains/(losses) recorded in profit and loss1 1
Unrealised gains/(losses) 6 -6 -9 -9
Other movements1 648 2
Balance at 31 December 2014 1,668 271 66 64
Purchases 3 45
Sales -73 -49 -9
Redemptions -210 -26
Gains/(losses) recorded in profit and loss1 -2 10
Unrealised gains/(losses) -18 47 -10 -18 -17
Transfer between levels 7 86
Other movements2 -2 298
Balance at 30 September 2015 1,374 596 67 48 47

1 During 2014 the interest earning securities were reassessed and consequently an amount of EUR 648 million was transferred from level 2 to level 3.

2 In 2015 an amount of EUR 280 million investments in venture capital was reclassified from Equity accounted associates to Financial investments.

Level 3 sensitivity information

The following tables present the level 3 financial instruments carried at fair value as at the balance sheet date for which fair value is measured in full or in part using valuation techniques based on assumptions that are not supported by market observable inputs.

There may be uncertainty about a valuation resulting from the choice of the valuation technique or model used, the assumptions embedded in those models, the extent to which inputs are not market observable, or as a result of other elements affecting the valuation technique or model. At 30 September 2015 and 31 December 2014, ABN AMRO performed a sensitivity analysis to assess the range of reasonably possible alternative assumptions that would have a significant impact (i.e. increase or decrease) on the fair value of the instrument.

Valuation
technique
Unobservable
data
Carrying
value
Weighted
average
Reasonably
possible alternative
assumptions
(in millions) Minimum
range
Maximum
range
Increase in
fair value
Decrease
in fair
value
30 September 2015
Equity shares Private
equity-valuation
EBITDA
multiples
53 5.0 9.8 6.5 18 -18
Equity shares Private
equity-valuation
Net asset
value
624
Interest earning securities –
Government bonds
Discounted cash
flow
Liquidity and
credit spread
396 72 bps 129 bps 110 bps 20 -10
Interest earning securities –
other
Discounted cash
flow
Prepayment
rate
897 8.0% 10.0% 8.8% 7 -10
Derivatives held for trading Discounted cash
flow
Probability of
default
67 6.0% 100.0% 36.2% 5 -19
Derivatives not held for trading
– assets/liabilities (net)
Discounted cash
flow
Prepayment
rate
1 8.0% 10.0% 8.8%
31 December 2014
Private EBITDA
Equity shares equity-valuation multiples 65 5.0 9.8 7.0 20 -20
Private Net asset
Equity shares equity-valuation value 286
Interest earning securities – Discounted cash Liquidity and
Government bonds flow credit spread 410 77 bps 145 bps 111 bps 17 -17
Interest earning securities –
other
Discounted cash
flow
Prepayment
rate
1,178 0.0% 10.0% 8.0% 52 -9
Derivatives not held for trading Discounted cash Prepayment
– assets/liabilities (net) flow rate 2 0.0% 10.0% 8.0%

Equity shares

Equities designated at fair value through profit and loss classified as level 3 mainly comprise private equity investments.

Private equity shares are designated at fair value, for which two calculation techniques apply:

Å Using comparable pricing in accordance with the European Private Equity and Venture Capitalist Association (EVCA) guidelines. This valuation technique is based on earnings multiples of comparable listed and unlisted companies.

The fair value calculation of an investment is strongly linked with movements on the public (share) markets;

Å Net Asset Value (NAV) for Fund Investments and majority stakes. This is determined by using audited and unaudited company financial statements and any other information available, public or otherwise. As a consequence, the net asset value calculation of an investment is strongly linked with movements in the quarterly performance of the company. No other quantitative information (e.g. future cash flow information) is available and is therefore not included.

New investments are valued at cost for the first year of investment. Thereafter, the fair value technique, either EVCA technique or NAV calculation, will be applied for direct investments.

The sensitivity for using comparable pricing is determined by stressing the earnings multiples in a positive and negative market scenario, whereas sensitivity testing for the NAV calculation based upon the quarterly performance cannot be applied.

Interest earning securities

Government bonds

ABN AMRO has a position in a Polish bond, denominated in euros (in note 9 Financial investments part of Other OECD government), for which the market is relatively illiquid. The bond is valued using a discounted cash flow model. The main inputs are the interest rate curve, liquidity spread and credit spread. The valuation spread is determined using an internal model. The sensitivity analysis is performed by using a range of reasonable valuation spreads.

Other

The debt securities consist of non-listed residential mortgage-backed securities (RMBS). These are structured in such a way that prepayments on the underlying mortgage portfolio are used to repay the holder of the A-note. The fair value is determined using a discounted cash flow model based on inputs such as the interest rate curve, discount spread and prepayment rate. The prepayment rate is identified as a significant unobservable input. The sensitivity analysis is performed by stressing this rate.

Preferred shares are shares for which the dividend is fixed for a period of 10 years, after which the dividend is redetermined and the shares can also be redeemed. The position is valued using a discounted cash flow model for which the relevant inputs are the interest curve, liquidity spread and credit spread. The liquidity spread and credit spread are unobservable inputs and are derived from similar securities. The sensitivity of the preferred shares is determined by using a range of reasonable spreads and by considering the call option that is held by the issuer.

Derivatives

Securitisation swaps linked to the RMBS transactions are valued using a discounted cash flow model for which the behaviour of the underlying mortgage portfolio is also relevant. Inputs used to determine fair value are the interest rate curve and prepayment rate. The latter is the significant unobservable input that classifies these instruments as level 3. The sensitivity analysis is performed by stressing the prepayment rate.

Interest rate swaps related to RMBS transactions are valued based on assumptions about the behaviour of the underlying mortgage portfolio and the characteristics of the transaction. Cash flows are forecast and discounted using appropriate forward and discount curves.

A credit valuation adjustment (CVA) reflects counterparty credit risk in the fair value measurement of uncollateralised and partially collateralised OTC derivatives. For counterparties that do not have an observable credit spread ABN AMRO applies a proxied credit spread extracted from counterparties of comparable credit quality that do have an observable credit spread. ABN AMRO performs a probability of default assessment for each counterparty and allocates an appropriate internal credit risk measure known as a Uniform Counterparty Rating (UCR). This UCR, which is significant to the entire fair value measurement of the derivative contracts included in the previously shown table of Level 3 sensitivity information, is internally generated and is therefore an unobservable input.

The methods and assumptions applied to estimate the fair values of financial instruments not carried at fair value are consistent with those set out in note 20 of the Consolidated Annual Financial Statements 2014.

30 September 2015
Carrying value Total fair value Difference
(in millions) Quoted market
prices in
active markets
Valuation
techniques
-observable
inputs
Valuation
techniques
-significant
unobservable
inputs
Assets
Cash and balances at central banks 20,738 20,738 20,738
Securities financing 35,475 35,475 35,475
Loans and receivables – banks 17,794 17,794 17,794
Loans and receivables – customers 261,742 1,571 269,183 270,754 9,012
Total 335,748 57,784 286,977 344,761 9,012
Liabilities
Securities financing 25,901 25,901 25,901
Due to banks 18,487 18,487 18,487
Due to customers 228,529 228,529 228,529
Issued debt 77,376 32,513 45,719 78,233 -856
Subordinated liabilities 9,660 5,180 4,685 9,865 -205
Total 359,954 37,694 76,305 247,015 361,014 -1,061
31 December 2014
Carrying value Total fair value Difference
(in millions) Quoted market
prices in active
markets
Valuation
techniques
-observable
inputs
Valuation
techniques
-significant
unobservable
inputs
Assets
Cash and balances at central banks 706 706 706
Securities financing 18,511 18,511 18,511
Loans and receivables – banks 21,680 21,680 21,680
Loans and receivables – customers 261,910 2,346 266,819 269,164 7,254
Total 302,807 21,563 288,499 310,062 7,254
Liabilities
Securities financing 13,918 13,918 13,918
Due to banks 15,744 15,744 15,744
Due to customers 216,011 216,011 216,011
Issued debt 75,150 18,632 57,961 76,593 -1,443
Subordinated liabilities 8,328 6,588 2,232 8,820 -493
Total 329,150 25,220 74,111 231,754 331,085 -1,935

Introduction

12 Loans and receivables - banks

(in millions) 30 September 2015 31 December 2014
Interest-bearing deposits 6,197 3,560
Loans and advances 8,709 11,382
Mandatory reserve deposits with central banks 250 6,724
Other 2,640 15
Subtotal 17,796 21,680
Less: loan impairment allowance 3
Loans and receivables - banks 17,794 21,680

Interest-bearing deposits increased by EUR 2.6 billion to EUR 6.2 billion at 30 September 2015 mainly due to higher outstanding balances held by international financial institutions.

Loans and advances decreased by EUR 2.7 billion to EUR 8.7 billion at 30 September 2015 mainly due to lower pledged cash collateral related to derivatives contracts.

Mandatory reserve deposits with central banks decreased by EUR 6.5 billion to EUR 0.3 billion at 30 September 2015.

Other Loans and receivables – banks increased by EUR 2.6 billion mainly due to a reclassification of trade bills.

13 Loans and receivables - customers

(in millions) 30 September 2015 31 December 2014
Residential mortgages (excluding fair value adjustment) 148,535 148,402
Fair value adjustment from hedge accounting on residential mortgages 3,509 4,134
Residential mortgages, gross 152,044 152,536
Less: loan impairment allowances – residential mortgage loans 374 538
Residential mortgages 151,670 151,998
Consumer loans, gross 15,409 16,052
Less: loan impairment allowances – consumer loans 620 654
Consumer loans 14,790 15,398
Corporate loans 84,618 84,694
Fair value adjustment from hedge accounting on corporate loans 1,519 1,605
Financial lease receivables 3,505 3,357
Factoring 1,916 1,648
Corporate loans, gross 91,557 91,305
Less: loan impairment allowances – corporate loans 3,530 3,439
Corporate loans 88,028 87,866
Government and official institutions 1,487 1,971
Other loans 5,768 4,806
Other loans and receivables customers, gross 7,255 6,777
Less: loan impairment allowances - other 1 129
Other loans and receivables customers 7,254 6,648
Loans and receivables - customers 261,742 261,910

Introduction

Financial results

Other

Residential mortgages (excluding fair value adjustment) was relatively stable at EUR 148.5 billion. A higher inflow of new Residential mortgages (EUR 9.1 billion), reflecting the improvement of the housing market in the Netherlands, was offset by higher Residential mortgages redemptions and voluntary repayments.

Corporate loans were flat at EUR 88.0 billion. Taking into account a reclassification of the trade bills to Loans and receivables -- banks, the increase was EUR 2.5 billion, mainly in term loans.

Other loans and receivable -- customers increased by EUR 0.6 billion to EUR 7.3 billion.

Information on loan impairments is provided in the Credit risk section of the Quarterly Report for the third quarter of 2015.

14 Acquisitions and divestments

Nine months 2015 Nine months 2014
(in millions) Acquisitions Divestments Acquisitions Divestments
Net assets acquired/Net assets divested 23 -103 98 -58
Cash used for acquisitions/received for divestments -23 132 -98 74

The acquisitions and divestments made in the first nine months of 2015 were related to equity accounted investments. As from Q3 2015, ABN AMRO no longer has an associate interest in RFS Holdings B.V. as the underlying assets and liabilities have been transferred.

15 Due to banks

This item is comprised of amounts due to banking institutions, including central banks and multilateral developments banks.

(in millions) 30 September 2015 31 December 2014
Deposits from banks:
Demand deposits 4,746 3,024
Time deposits 2,931 3,399
Other deposits 10,756 9,276
Total deposits 18,433 15,699
Other Due to banks 54 45
Total Due to banks 18,487 15,744

Demand deposits increased by EUR 1.7 billion to EUR 4.8 billion mainly due to overnight positions with international credit institutions.

The increase in Other deposits of EUR 1.5 billion to EUR 10.8 billion was mainly driven by higher outstanding balances with international central banks.

16 Due to customers

This item is comprised of amounts due to non-banking customers.

(in millions) 30 September 2015 31 December 2014
Demand deposits 115,956 109,753
Saving deposits 94,233 88,655
Time deposits 18,183 17,459
Total deposits 228,372 215,867
Other due to customers 156 144
Total due to customers 228,529 216,011

Due to customers rose by EUR 12.5 billion to EUR 228.5 billion at 30 September 2015, mainly as a result of an increase in Demand deposits (EUR 6.2 billion) and Saving deposits (EUR 5.6 billion).

Demand deposits increased by EUR 6.2 billion to EUR 116.0 billion, mainly due to higher outstanding of current accounts held by large corporates (EUR 3.2 billion) and private enterprises (EUR 2.7 billion).

Saving deposits increased by EUR 5.6 billion to EUR 94.2 billion, driven mainly by higher volume within Commercial Clients and Retail Banking. The increase in Retail Banking includes a growth in deposits at MoneYou outside the Netherlands.

Time deposits increased by EUR 0.7 billion to EUR 18.1 billion, mainly because of the higher outstanding deposits held by insurers and other financial institutions within Corporates.

17 Issued debt and subordinated liabilities

The following table shows the types of debt certificates issued by ABN AMRO and the amounts outstanding as at 30 September 2015 and 31 December 2014 respectively.

(in millions) 30 September 2015 31 December 2014
Bonds and notes issued 65,604 66,349
Certificates of deposit and commercial paper 11,714 8,729
Saving certificates 59 72
Total at amortised cost 77,376 75,150
Designated at fair value through profit or loss 1,749 1,981
Total issued debt 79,126 77,131
- of which matures within one year 22,908 20,347

The Issued debt as at 30 September 2015 amounted to EUR 79.1 billion, up EUR 2.0 billion or 3% compared with EUR 77.1 billion at 31 December 2014. This growth was due to the increase of EUR 3.0 billion in Certificates of deposit and Commercial paper and mainly due to the increase of EUR 3.1 billion in Unsecured medium-term notes, offset by 3.4 billion in externally RMBS notes which were called. The development of these debt instruments is a continuous process of redemption and issuance of long-term and short-term funding.

The amounts of issued debt issued and redeemed during the period are shown in the Condensed consolidated statement of cash flows.

Financial results

Further details on the funding programmes are provided in the Liquidity risk and Funding sections in the Quarterly Report of the third quarter of 2015.

Financial liabilities designated at fair value through profit or loss

The cumulative change of the fair value of the structured notes attributable to change in credit risk amounted to EUR 7 million (31 December 2014: EUR 13 million).

The following table specifies the issued and outstanding subordinated liabilities.

(in millions) 30 September 2015 31 December 2014
Perpetual loans 1,251 1,285
Other subordinated liabilities 8,409 7,043
Total subordinated liabilities 9,660 8,328

Subordinated liabilities at 30 September 2015 amounted to EUR 9.7 billion, up EUR 1.3 billion or 16.0% compared with EUR 8.3 billion at 31 December 2014. This increase was driven mainly a EUR 1.5 billion newly issued subordinated loan at 2.875%. The maturity date of this loan is June 2025, with a possible call in June 2020. Furthermore, a new USD 1.5 billion 4.75% subordinated loan was issued. The maturity date of this loan is July 2025. Finally, in Q3 ABN AMRO decided to call a EUR 1.65 billion Tier 2 loan which was provided by the Dutch State Treasury Agency.

Issued and outstanding loans qualifying as subordinated liabilities are subordinated to all other unsubordinated liabilities.

18 Provisions

The following table shows a breakdown of provisions at 30 September 2015 and 31 December 2014 respectively.

(in millions) 30 September 2015 31 December 2014
Insurance fund liabilities 148 183
Provision for pension commitments 97 91
Restructuring 193 233
Other staff provision 173 182
Other 537 314
Total provisions 1,148 1,003

Total provisions increased by EUR 145 million to EUR 1,148 million at 30 September 2015 compared with EUR 1,003 million at 31 December 2014. This increase was mainly related to Other, partly offset by utilisation of existing provisions.

The increase in Other was due mainly to the recording of a tax provision, a provision for interest rate derivatives for small and medium-sized enterprises (SME) clients and a provision for mortgage administration inconsistencies.

During the first nine months of 2015, ABN AMRO considered several developments around the tax treatment related to the discontinued part of the Securities Financing activities in 2009. It was concluded that changes to the level of provisioning were required.

Provision for Interest rate derivatives to SME clients

The bank has entered into interest rate derivatives with its SME clients in combination with floating interest rate loans. The bank has around 350,000 SME clients, of which around 4,500 have entered into one or more interest rate derivative transactions. The bank's portfolio consists of around 6,000 interest rate derivatives transactions with SMEs, primarily consisting of interest rate swaps and interest rate caps. The SME clients with a floating interest rate loan entered into an interest rate derivative with the purpose of fixing their interest rate. In most cases, the combination of a floating interest rate loan together with an interest rate derivative resulted in a lower fixed interest rate for the client than the alternative of a loan with a fixed interest rate.

At the request of both the AFM and the Dutch Ministry of Finance, a dedicated project team within the bank undertook a review of all SME client files containing interest rate derivatives. The review was aimed to determine whether the bank has acted in accordance with its duty of care obligations in connection with the sale of interest rate derivatives to its SME clients.

The review of these files was completed during 2015, and all 4,500 SME client files have been reviewed. The outcome of the review is that in several instances ABN AMRO is unable to determine conclusively that it has fully complied with its duty of care obligations in connection with the sale of interest rate derivatives to SME clients. In these cases it could not be fully established that clients were sufficiently informed about the risks of their particular combination of floating rate interest loan and interest rate derivative, specifically in the scenario of declining interest rates.

For example, the review revealed cases of a mismatch between the loan and the interest rate derivative. This could be caused by an early prepayment of the loan or mismatches in other features of the loan and the interest rate derivative. A mismatch could lead to the relevant SME client being overhedged. As a result, these SME clients are faced with a risk exposure which is in most cases equal to the difference between the floating interest rate to be received and the fixed interest rate to be paid in the interest rate derivative, to the extent of the overhedge. To resolve the overhedge situation, the interest rate derivative has to be fully or partially unwound. However, as a result of the declining floating interest rates, the interest rate derivative has a negative mark-to-market value. Pursuant to the terms of the interest rate derivatives contract, the mark-to-market value has to be settled by the parties when unwinding interest rate derivatives. This settlement results in a payment obligation by the SME client, which is similar to the penalty paid upon early repayment of an equivalent fixed interest rate loan.

Following a case-by-case duty of care analysis, the bank has in a number of SME client files agreed to (i) fully or partially unwind the interest rate swap and/or (ii) partly compensate the SME client. ABN AMRO aims to provide an appropriate solution, if applicable, to all other relevant SME clients before the end of 2015. ABN AMRO has recognised a provision for the anticipated compensation amounts.

Provision for mortgage administration inconsistencies

Other provisions include a provision for inconsistencies between the administration of the bank and business partners with respect to one of our mortgage products. The recorded provision is a best estimate.

19 Commitments and contingent liabilities

(in millions) 30 September 2015 31 December 2014
Committed credit facilities 20,018 16,164
Guarantees and other commitments:
Guarantees granted 2,569 2,592
Irrevocable letters of credit 5,442 5,499
Recourse risks arising from discounted bills 5,876 7,243
Total guarantees and other commitments 13,887 15,335
Total 33,905 31,498

Commitments and contingent liabilities as at 30 September 2015 amounted to EUR 33.9 billion, an increase of EUR 2.4 billion or 8% as compared to EUR 31.5 billion as at 31 December 2014. This increase was mainly caused by an increase of EUR 3.9 billion in the Committed credit facilities offset by a decrease of EUR 1.4 billion in the recourse risks arising from discounted bills.

The increase in Committed credit facilities of EUR 3.9 billion to EUR 20.0 billion is mainly related to the credit lines granted to corporate clients (EUR 3.7 billion).

Other contingencies

ABN AMRO is involved in a number of legal proceedings which relate to the ordinary course of business in a number of jurisdictions. In presenting the Condensed Consolidated Interim Financial Statements, management makes estimates regarding the outcome of legal, regulatory and arbitration matters and takes a charge to income when losses with respect to such matters are probable. Charges other than those taken periodically for defence costs are not established for matters when losses cannot be reasonably estimated.

On the basis of information currently available, and having taken legal counsel, ABN AMRO believes that the outcome of these proceedings is unlikely to have a materially adverse effect on ABN AMRO's interim financial position and interim result. For a list of the main relevant legal proceedings, see Note 32 of the 2014 Annual Financial Statements.

Cross liability

Section 2:334t of the Dutch Civil Code requires that in the event of an entity being divided into two or more parts through a legal demerger, each part remains liable to the creditors of the other demerged part. Such liabilities relate only to obligations existing as at the date of the legal demerger. As explained in more detail in Note 32 of the 2014 Consolidated Annual Financial Statements, ABN AMRO was subject to one demerger in 2010, with RBS N.V.

Indemnity agreement with the Dutch State

On 1 April 2010 ABN AMRO signed an indemnity agreement with the Dutch State (currently represented by NLFI) for a shortfall in capital above a certain amount related to specific assets and liabilities of RFS Holdings B.V. In July 2015 ABN AMRO was informed by NLFI about a claim it had received from RBS relating to these assets and liabilities in RFS Holdings B.V. This gives NLFI the right to file a claim with ABN AMRO even though ABN AMRO has been informed by NLFI that it will not file this claim with ABN AMRO based on the information available as of the publication date of these Condensed Consolidated Interim Financial Statements. This situation could change in the future.

Introduction

20 Related parties

As part of its business operations, ABN AMRO frequently enters into transactions with related parties. Parties related to ABN AMRO include NLFI with control, the Dutch State with significant influence, associates, pension funds, joint ventures, the Managing Board, the Supervisory Board, close family members of any person referred to above, entities controlled or significantly influenced by any person referred to above and any other related entities. Loans and advances to the Managing Board, the Supervisory Board and close family members, where applicable, consist mainly of residential mortgages granted under standard personnel conditions. For further information see note 34 of the Annual Financial Statements 2014. ABN AMRO has applied the partial exemption for government-related entities as described in IAS 24 paragraphs 25-27.

Balances with joint ventures, associates and other
(in millions) Joint ventures Associates Other Total
30 September 2015
Assets 216 380 597
Liabilities 449 895 1,344
Irrevocable facilities 29 29
Nine months 2015
Income received 26 35 61
Expenses paid 12 19 212 243
31 December 2014
Assets 20 325 345
Liabilities 161 749 910
Irrevocable facilities 40 40
Nine months 2014
Income received 24 34 58
Expenses paid 19 372 391

Balances with the Dutch State

Transactions conducted with the Dutch State are limited to normal banking transactions, taxation and other administrative relationships. Normal banking transactions relate to loans and deposits, financial assets held for trading and financial investments – available for sale, and are entered into under the same commercial and market terms that apply to non-related parties.

(in millions) 30 September 2015 31 December 2014
Assets:
Financial assets held for trading 2,893 897
Financial investments – available for sale 6,440 6,884
Loans and receivables – customers 1,079 1,606
Other assets 99 22
Liabilities:
Due to customers 1,799 1,968
Subordinated loans 1,654
Nine months 2015 Nine months 2014
Income statement:
Interest income 113 110
Interest expense 89 97
Net trading income -12 6
Net fee and commission income 1 -3
Other income 1 1

Transaction and balances related to taxation such as levies in the Netherlands are excluded from the table above.

In the first nine months of 2015, a final dividend of EUR 275 million was paid to NLFI, bringing the total dividend for 2014 to EUR 400 million; in addition, EUR 350 million interim dividend was paid to NLFI. In the first nine months of 2014, only a final dividend for 2013 of EUR 200 million was paid to NLFI.

Due to customers at 30 September 2015 is related to liabilities the Dutch State acquired from Ageas on 3 October 2008 (EUR 1.8 billion).

Subordinated loans to the Dutch State were fully redeemed in July 2015 (EUR 1.6 billion).

Financial assets held for trading increased by EUR 2.0 billion to EUR 2.9 billion at 30 September 2015 as a result of primary dealership and client facilitation activities.

As from Q3 2015, ABN AMRO no longer has an associate interest in RFS Holdings B.V. as the underlying assets and liabilities have been transferred.

Royal Bank of Scotland (RBS) is the legal owner of specific Consortium-shared assets and liabilities. These assets and liabilities are for the risk and reward of RBS, Santander and the Dutch State as the shareholder of RFS Holdings B.V. On 1 April 2010 ABN AMRO signed an indemnity agreement with the Dutch State for a shortfall in capital above a certain amount related to specific assets and liabilities of RFS Holdings.

Interim Financial Statements 2015

21 Post balance sheet events

The AFM has reviewed five client files of non-professional SMEs that bought interest rate derivatives between October 2010 and January 2013. The AFM concluded with respect to these files that the Group has insufficiently looked after the interests of its clients (breach of duty of care) and that the recordkeeping of the Group with respect to these files was inadequate. The AFM imposed two fines in relation to these findings. One fine with respect to recordkeeping is an amount of EUR 2 million and was made public on 23 October 2015. The second fine, dated 20 October 2015, is an amount of EUR 750,000 and concerns the AFM's finding that the Group from 25 October 2010 up to and including 10 January 2013 in an insufficiently honest, fair and professional manner promoted the interests of its clients when it provided investment services. This results in a breach of article 4:90 FMSA. The Group will object against this second fine. The fines could lead to increased litigation in respect of interest rate derivatives sold to SMEs.

In October 2015, DNB imposed a fine of EUR 625,000 related to its Private Banking operations in Dubai because the Group did not comply with its obligations pursuant to article 2 of the Dutch Anti-Money Laundering and Counter-Terrorist Financing Act to make sure that its branch in Dubai would carry out customer due diligence equivalent to the customer due diligence set out in the Dutch Anti-Money Laundering and Counter-Terrorist Financing Act. The Group's Head Office oversight of the branch was insufficient as it was based on an insufficient identification of inherent money laundering risks at the Dubai branch in relation to its Private Banking clients.The DFSA imposed a related fine of USD 640,000.

Financial results

Review report

To: The Shareholder, Supervisory Board and Managing Board of ABN AMRO Group N.V.

Introduction

We have reviewed the accompanying condensed consolidated interim financial information as at 30 September 2015 of ABN AMRO Group N.V., Amsterdam, which comprises the condensed consolidated statement of financial position as at 30 September 2015, the condensed consolidated income statement and the condensed consolidated statement of comprehensive income for the three months period and nine months period ended 30 September 2015 and the condensed consolidated statement of changes in equity and condensed consolidated statement of cash flows for the nine months period ended 30 September 2015 and the notes. The Managing Board of the Company is responsible for the preparation and presentation of this condensed consolidated interim financial information in accordance with IAS 34 'Interim Financial Reporting' as adopted by the European Union. Our responsibility is to express a conclusion on this interim financial information based on our review.

Scope

We conducted our review in accordance with Dutch law including standard 2410, 'Review of Interim Financial Information Performed by the Independent Auditor of the Entity'. A review of interim financial information consists of making inquiries, primarily of persons responsible for financial and accounting matters, and applying analytical and other review procedures. A review is substantially less in scope than an audit conducted in accordance with auditing standards and consequently does not enable us to obtain assurance that we would become aware of all significant matters that might be identified in an audit. Accordingly, we do not express an audit opinion.

Conclusion

Based on our review, nothing has come to our attention that causes us to believe that the accompanying condensed consolidated interim financial information as at 30 September 2015 are not prepared, in all material respects, in accordance with IAS 34 'Interim Financial Reporting' as adopted by the European Union.

Amstelveen, 6 November 2015

KPMG ACCOUNTANTS N.V.

D. Korf RA

Financial results

other

Enquiries 114

enquiries

Financial results

Other

ABN AMRO Investor Relations

[email protected] +31 20 6282 282

More information can be found on our website www.abnamro.com/ir.

ABN AMRO Press Office

[email protected] +31 20 6288 900

ABN AMRO Group N.V.

Gustav Mahlerlaan 10, 1082 PP Amsterdam P.O. Box 283, 1000 EA Amsterdam The Netherlands abnamro.com

Information on our website does not form part of this Quarterly Report, unless expressly stated otherwise.

Disclaimer & cautionary statements

ABN AMRO has included in this document, and from time to time may make certain statements in its public statements that may constitute "forward-looking statements". This includes, without limitation, such statements that include the words "expect", "estimate", "project", "anticipate", "should", "intend", "plan", "probability", "risk", "Value-at-Risk ("VaR")", "target", "goal", "objective", "will", "endeavour", "outlook", "optimistic", "prospects" and similar expressions or variations on such expressions. In particular, the document may include forward-looking statements relating but not limited to ABN AMRO's potential exposures to various types of operational, credit and market risk. Such statements are subject to uncertainties.

Forward-looking statements are not historical facts and represent only ABN AMRO's current views and assumptions on future events, many of which, by their nature, are inherently uncertain and beyond our control. Factors that could cause actual results to differ materially from those anticipated by forward-looking statements include, but are not limited to, (macro)-economic, demographic and political conditions and risks, actions taken and policies applied by governments and their agencies, financial regulators and private organisations (including credit rating agencies), market conditions and turbulence in financial and other markets, and the success of ABN AMRO in managing the risks involved in the foregoing.

Any forward-looking statements made by ABN AMRO are current views as at the date they are made. Subject to statutory obligations, ABN AMRO does not intend to publicly update or revise forward-looking statements to reflect events or circumstances after the date the statements were made, and ABN AMRO assumes no obligation to do so.

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