Investor Presentation • Jan 24, 2024
Investor Presentation
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Christian Klein, CEO Dominik Asam, CFO
During this presentation we will make forward-looking statements which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP's 2022 Annual Report on Form 20-F.




All numbers are in € millions, non-IFRS unless otherwise stated, SAP continuing operations excl. Qualtrics

Q4 2023 FY 2023 Outlook, Ambition & Transformation



All numbers are in € millions, non-IFRS unless otherwise stated, SAP continuing operations excl. Qualtrics


2024 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC
1: Cloud revenue 2024 outlook shown at mid-point
2: Compound annual growth rates refer to lower ends, adjusted for the Ambition 2025 USD rate of 1.10 USD per EUR.

Q4 2023 FY 2023 Outlook, Ambition & Transformation

Transformation program set up to drive:
More focused product portfolio driving synergies with our Cloud ERP Suite
Comprehensive infusion of Business AI across all functions and processes
to ensure having the best skills in the right places
1: Incl. share-based compensation (SBC)
2: Operating profit 2024 outlook shown at mid-point
3: Compound annual growth rate adjusted for the Ambition 2025 USD rate of 1.10 USD per EUR

Q4 2023 FY 2023 Outlook, Ambition & Transformation

2024 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC
1: New non-IFRS definition incl. share-based compensation; estimates for historic data (2021-2022) 2: Compound Annual Growth Rate adjusted for the Ambition 2025 USD rate assumption of 1.10 USD/ EUR

CFO

Financial Highlights Regional Performance Gross Profit Development Tax Rate, EPS & Cash Flow Outlook Non-Financial Performance

| Current cloud backlog € millions |
SAP S/4HANA current cloud backlog € millions |
SAP S/4HANA Cloud revenue € millions |
Cloud gross profit € millions |
Percent | Cloud gross margin | ||||
|---|---|---|---|---|---|---|---|---|---|
| IFRS | Non-IFRS | IFRS | Non-IFRS | ||||||
| 13,745 +25% (+27% @cc) ▲ |
5,046 +58% (+61% @cc) ▲ |
3,495 +67% (+72% @cc) ▲ |
9,780 +23% ▲ |
9,915 +23% (+27% @cc) ▲ |
71.6 +2.2pp ▲ |
72.6 ▲+2.2pp (+2.4pp @cc) |
2024 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC
SAP continuing operations excl. Qualtrics

Revenues calculated based on customer location; All numbers are Non-IFRS unless otherwise stated; Individual country highlights are based on Non-IFRS at constant currencies SAP continuing operations excl. Qualtrics
| Revenue | Gross Profit (Gross margin %) | ||||||
|---|---|---|---|---|---|---|---|
| Non-IFRS in € millions, unless otherwise stated | FY 23 | ∆ in % | ∆ in % @cc | FY 23 | ∆ in % | ∆ in % @cc | |
| Cloud | 13,664 | 20 | 23 | 9,915 (72.6) |
23 | 27 | |
| SaaS | 10,734 | 19 | 23 | 7,809 (72.7) |
21 | 25 | |
| PaaS | 2,182 | 42 | 46 | 1,849 (84.8) |
49 | 53 | |
| IaaS | 748 | -18 | -16 | 257 (34.3) |
-20 | -22 | |
| Software licenses and support | 13,264 | -5 | -3 | 11,939 (90.0) |
-6 | -3 | |
| Cloud and software | 26,928 | 6 | 9 | 21,854 (81.2) |
6 | 9 | |
| Services | 4,279 | 4 | 6 | 1,251 (29.2) |
2 | 6 | |
| Total | 31,207 | 6 | 9 | 23,104 (74.0) |
5 | 8 |


outlook
2024 Non-financial
in € billions, unless otherwise stated; continuing operations



Customer Net Promoter Score in points Net Carbon Emissions in kilotons Employee Engagement Index in percent
SAP continuing operations excl. Qualtrics





in € millions, unless otherwise stated
| Total revenue Cloud & Software revenue |
Cloud revenue | S/4HANA Cloud revenue | |||
|---|---|---|---|---|---|
| 8,468 7,386 ▲ ▲ +5% (+9% @cc) +6% (+10% @cc) |
3,699 ▲ +20% (+25% @cc) |
1,028 ▲ +55% (+61% @cc) |
|||
| Share of more predictable revenue | Current cloud backlog | S/4HANA current cloud backlog | |||
| 77% ▲ +2pp |
13,745 ▲ +25% (+27% @cc) |
5,046 ▲ +58% (+61% @cc) |
|||
| Gross profit (Gross margin in %) |
Cloud gross profit (Cloud gross margin in %) |
Operating profit | Earnings per Share (in €) |
||
| IFRS | IFRS | IFRS | IFRS basic | ||
| 6,197 (73.2%) |
2,658 (71.9%) |
1,900 | 1.02 | ||
| ▲ +5% |
▲ +25% |
▼ -5% |
▲+60% | ||
| Non-IFRS | Non-IFRS | Non-IFRS | IFRS diluted Non-IFRS basic |
||
| 6,331 (74.8%) |
2,693 (72.8%) |
2,510 | 1.01 1.41 |
||
| ▲ +5% (+9% @cc) |
▲ +24% (30% @cc) |
-2% (+2% @cc) ▼ |
▲ ▲ +59% +44% |

| IFRS | Non-IFRS | ||||||
|---|---|---|---|---|---|---|---|
| € millions, unless otherwise stated |
Q4 23 | Q4 22 | ∆ % | Q4 23 | Q4 22 | ∆ % | ∆ % @cc |
| Cloud | 3,699 | 3,078 | 20 | 3,699 | 3,078 | 20 | 25 |
| Software licenses | 841 | 907 | -7 | 841 | 907 | -7 | -6 |
| Software support | 2,846 | 2,993 | -5 | 2,846 | 2,993 | -5 | -1 |
| Software licenses and support |
3,687 | 3,900 | -5 | 3,687 | 3,900 | -5 | -2 |
| Cloud and software | 7,386 | 6,978 | 6 | 7,386 | 6,978 | 6 | 10 |
| Services | 1,081 | 1,085 | 0 | 1,081 | 1,085 | 0 | 4 |
| Total revenue | 8,468 | 8,064 | 5 | 8,468 | 8,064 | 5 | 9 |
| Total operating expenses | -6,567 | -6,061 | 8 | -5,957 | -5,504 | 8 | 12 |
| Operating profit (loss) | 1,900 | 2,002 | -5 | 2,510 | 2,560 | -2 | 2 |
| Financial income, net | -107 | -884 | -88 | -107 | -884 | -88 | |
| Profit (loss) before tax from continuing operations | 1,761 | 1,048 | 68 | 2,371 | 1,605 | 48 | |
| Income tax expense | -595 | -448 | 33 | -745 | -597 | 25 | |
| Profit (loss) after tax from continuing operations | 1,165 | 600 | 94 | 1,626 | 1,008 | 61 | |
| Profit (loss) after tax from discontinued operations | 0 | -273 | N/A | 0 | 15 | N/A | |
| Profit (loss) after tax* | 1,165 | 326 | >100 | 1,626 | 1,023 | 59 | |
| Operating margin (in %) | 22.4 | 24.8 | -2.4pp | 29.6 | 31.7 | -2.1pp | -2.1pp |
| Earnings per share, basic (in €) from continuing operations | 1.02 | 0.63 | 60 | 1.41 | 0.98 | 44 | |
| Earnings per share, basic (in €)* | 1.02 | 0.46 | >100 | 1.41 | 1.00 | 41 |

| IFRS | Non-IFRS | ||||||
|---|---|---|---|---|---|---|---|
| € millions, unless otherwise stated | FY 23 | FY 22 | ∆ % | FY 23 | FY 22 | ∆ % | ∆ % @cc |
| Cloud | 13,664 | 11,426 | 20 | 13,664 | 11,426 | 20 | 23 |
| Software licenses | 1,767 | 2,056 | -14 | 1,767 | 2,056 | -14 | -12 |
| Software support | 11,497 | 11,909 | -3 | 11,497 | 11,909 | -3 | -1 |
| Software licenses and support | 13,264 | 13,965 | -5 | 13,264 | 13,965 | -5 | -3 |
| Cloud and software | 26,928 | 25,391 | 6 | 26,928 | 25,391 | 6 | 9 |
| Services | 4,279 | 4,128 | 4 | 4,279 | 4,128 | 4 | 6 |
| Total revenue | 31,207 | 29,520 | 6 | 31,207 | 29,520 | 6 | 9 |
| Total operating expenses |
-25,421 | -23,429 | 9 | -22,486 | -21,531 | 4 | 7 |
| Operating profit (loss) |
5,785 | 6,090 | -5 | 8,721 | 7,989 | 9 | 13 |
| Financial income, net | -469 | -1,389 | -66 | -469 | -1,389 | -66 | |
| Profit (loss) before tax from continuing operations | 5,292 | 4,513 | 17 | 8,228 | 6,412 | 28 | |
| Income tax expense | -1,728 | -1,446 | 19 | -2,413 | -1,895 | 27 | |
| Profit (loss) after tax from continuing operations |
3,564 | 3,068 | 16 | 5,815 | 4,517 | 29 | |
| Profit (loss) after tax from discontinued operations | 2,363 | -1,359 | N/A | 2,145 | 28 | >100 | |
| Profit (loss) after tax* | 5,928 | 1,708 | >100 | 7,960 | 4,545 | 75 | |
| Operating margin (in %) | 18.5 | 20.6 | -2.1pp | 27.9 | 27.1 | 0.9pp | 1.2pp |
| Earnings per share, basic (in €) from continuing operations | 3.08 | 2.80 | 10 | 5.01 | 4.03 | 24 | |
| Earnings per share, basic (in €)* | 5.23 | 1.95 | >100 | 7.02 | 4.08 | 72 |

| Non-IFRS, in percent as reported | FY 22 | Q1 23 | Q2 23 | Q3 23 | Q4 23 | FY 23 |
|---|---|---|---|---|---|---|
| Cloud | 70.3 | 71.4 | 72.2 | 73.7 | 72.8 | 72.6 |
| SaaS | 72.1 | 71.5 | 72.5 | 74.0 | 72.9 | 72.7 |
| PaaS | 80.9 | 84.3 | 83.9 | 84.7 | 85.8 | 84.8 |
| IaaS | 35.2 | 38.4 | 35.3 | 35.4 | 27.9 | 34.3 |
| Software Licenses & Support | 90.7 | 89.2 | 90.5 | 90.4 | 89.9 | 90.0 |
| Cloud & Software | 81.5 | 80.3 | 81.2 | 81.7 | 81.3 | 81.2 |
| Services | 29.7 | 29.5 | 28.0 | 29.5 | 29.9 | 29.2 |
| Total Gross Margin |
74.3 | 72.9 | 73.8 | 74.5 | 74.8 | 74.0 |


All numbers are Non-IFRS unless otherwise stated. *Non-IFRS at constant currencies


All numbers are Non-IFRS unless otherwise stated. *Non-IFRS at constant currencies

| € millions | 12/31/23 | 12/31/22 |
|---|---|---|
| Cash, cash equivalents and other financial assets | 8,124 | 9,008 |
| Trade and other receivables |
6,361 | 6,236 |
| Other current assets |
6,046 | 3,278 |
| Total current assets |
20,531 | 18,522 |
| Goodwill | 29,088 | 33,077 |
| Intangible assets |
2,505 | 3,835 |
| Property, plant, and equipment |
4,276 | 4,934 |
| Other non-current assets | 11,892 | 11,792 |
| Total non-current assets |
47,760 | 53,638 |
| Total assets | 68,291 | 72,159 |
| € millions | 12/31/23 | 12/31/22 |
|---|---|---|
| Trade and other payables | 1,775 | 2,147 |
| Provisions | 232 | 90 |
| Other liabilities | 7,543 | 9,908 |
| Contract liabilities, current | 5,026 | 5,309 |
| Total current liabilities | 14,576 | 17,453 |
| Financial liabilities | 7,945 | 9,547 |
| Provisions | 486 | 359 |
| Contract liabilities, non-current | 33 | 33 |
| Other non-current liabilities | 1,887 | 1,918 |
| Total non-current liabilities | 10,350 | 11,858 |
| Total liabilities | 24,926 | 29,311 |
| Total equity | 43,365 | 42,848 |
| Total equity and liabilities | 68,291 | 72,159 |

| € millions, unless otherwise stated | FY/23 | FY/22 | ∆ in % |
|---|---|---|---|
| Operating cash flow |
6,193 | 5,675 | 9 |
| – Capital expenditure |
–785 | –877 | -11 |
| – Payments of lease liabilities |
–325 | –410 | -21 |
| Free cash flow |
5,083 | 4,388 | 16 |
| Free cash flow in percent of total revenue | 16% | 15% | +1pp |
| Free cash flow in percent of profit after tax (IFRS) | 143% | 143% | +0pp |
Due to rounding, numbers may not add up precisely

Net debt
| € millions, unless otherwise stated | 2023 | 2022 |
|---|---|---|
| Net Debt 12/31/2022 PY: 12/31/2021 | –2,070 | –1,563 |
| Operating cash flow |
6,193 | 5,675 |
| Capital expenditure | –785 | –877 |
| Payments of lease liabilities | –325 | –410 |
| Business combinations | –1,168 | –679 |
| Dividends | –2,395 | –2,865 |
| Treasury shares | –949 | –1,500 |
| Net proceeds from Qualtrics sale | 5,510 | 0 |
| Other | –490 | 150 |
| Net Debt 12/31/2023 PY: 12/31/2022 | 3,521 | –2,070 |
Net Debt as of 12/31/2022 includes continuing and discontinued operations, Net Debt as of 3/31/2023 only includes continuing operations. Due to rounding, numbers may not add up precisely

The Company expects a full-year 2024 effective tax rate (non-IFRS) of around 32% (2023:30.3%) based on updated tax rate definition (non-IFRS).
| Non-IFRS adjustments | Actual Amounts FY/22 |
Actual Amounts FY/23 |
Est. Amounts FY/24 |
|---|---|---|---|
| Acquisition-related charges | €330m | €345m | €305m to €385m |
| Share-based payment expenses | €1,431m | €2,221m | N/A |
| Restructuring charges | €138m | €215m | at around €2 billion |
| Adjustment for regulatory compliance matter expenses |
- | €155m | 0 |
| Sum of all adjustments | €1,899m | €2,936m |
Due to rounding, numbers may not add up precisely

| in percentage points | Q1 24 | FY 24 |
|---|---|---|
| Cloud revenue growth | –2.5pp to –0.5pp | –2.0pp to 0.0pp |
| Cloud and software revenue growth | –2.0pp to 0.0pp | –1.5pp to +0.5pp |
| Operating profit growth (non-IFRS) | –3.0pp to –1.0pp | –2.0pp to 0.0pp |
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