Earnings Release • Apr 22, 2024
Earnings Release
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Christian Klein, CEO Dominik Asam, CFO
April 22, 2024



During this presentation we will make forward-looking statements which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP's 2023 Annual Report on Form 20-F.

2024 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC



1: New non-IFRS definition incl. share-based compensation; estimates for historic data (2021-2022) | 2: Compound Annual Growth Rate adjusted for the Ambition 2025 USD rate assumption of 1.10 USD/ EUR
2024 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC

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Unified copilot experience across our portfolio
Embedded or customized AI by partner, customer, or SAP
Integrated enterprise data, security, and compliance
| Current cloud backlog € millions |
Total revenue € millions |
Cloud & Software revenue € millions |
Cloud revenue € millions |
Cloud ERP Suite revenue € millions |
|
|---|---|---|---|---|---|
| 14,179 ▲ +27% (+28% @cc) |
8,041 ▲ +8% (+9% @cc) |
6,960 ▲ +9% (+11% @cc) |
3,928 ▲ +24% (+25% @cc) |
3,167 ▲+31% (+32% @cc) |
|
| Cloud gross profit (Cloud gross margin in%) € millions |
Gross profit (Gross margin in %) € millions |
Operating profit € millions |
|||
| IFRS Non-IFRS |
IFRS Non-IFRS |
IFRS Non-IFRS |
|||
| 2,837 2,849 72.2% 72.5% ▲ +27% ▲ +27% (+28% @cc) |
5,762 5,774 71.7% 71.8% ▲ +9% ▲ +9% (+10% @cc) |
-787 1,533 ▼ N/A ▲ +16% (+19% @cc) |

11
| Revenue | Gross Profit (Gross margin %) | |||||
|---|---|---|---|---|---|---|
| Non-IFRS in € millions, unless otherwise stated | Q1 2024 | ∆ in % | ∆ in % @cc | Q1 2024 | ∆ in % | ∆ in % @cc |
| Cloud | 3,928 | 24 | 25 | 2,849 (72.5) |
27 | 28 |
| SaaS/PaaS | 3,764 | 26 | 28 | |||
| IaaS | 164 | -17 | -15 | |||
| Software licenses and support | 3,031 | -5 | -4 | 2,705 (89.2) |
-4 | -3 |
| Cloud and software | 6,960 | 9 | 11 | 5,555 (79.8) |
9 | 11 |
| Services | 1,081 | 0 | 1 | 219 (20.3) |
-4 | -1 |
| Total | 8,041 | 8 | 9 | 5,774 (71.8) |
9 | 10 |
| Effective tax rate | Free cash flow | Earnings per share (in €) |
||
|---|---|---|---|---|
| percent | € billions | IFRS basic diluted |
Non-IFRS basic |
|
| IFRS | Non-IFRS | |||
| 16.0 ▼ -24.5pp |
32.4 ▲ +3.3pp |
2.49 ▲ +28% |
-0.71 -0.70 ▼ N/A ▼ N/A ▲ |
0.81 +8% |
in € billions, unless otherwise stated; continuing operations
| Cloud revenue € billions @cc |
Cloud & Software revenue € billions @cc |
Employee Engagement Index percent |
Customer Net Promoter Score points |
|
|---|---|---|---|---|
| 17.0 – 17.3 ▲ +24% – 27% (2023: 13.66) |
29.0 – 29.5 ▲ +8% – 10% (2023: 26.92) |
76 – 80 |
9 – 13 |
|
| Operating profit € billions |
Free cash flow € billions |
Effective tax rate percent |
Carbon emissions kilotons |
Women in executive roles percent |
| Non-IFRS @cc 7.6 – 7.9 ▲ +17% – 21% (2023: 6.51) |
approx. 3.5 (2023: 5.09) |
Non-IFRS approx. 32 (2023: 30.3) |
Steadily decrease |
Steadily increase |
2024 financial outlook is based on constant currencies assumptions, including an exchange rate of 1.08 US Dollar per Euro Based on updated non-IFRS definition in 2024


* from continuing and discontinued operations
| IFRS | Non-IFRS | ||||||
|---|---|---|---|---|---|---|---|
| € millions, unless otherwise stated |
Q1 24 | Q1 23 | ∆ % | Q1 24 | Q1 23 | ∆ % | ∆ % @cc |
| Cloud | 3,928 | 3,178 | 24 | 3,928 | 3,178 | 24 | 25 |
| Software licenses | 203 | 276 | -26 | 203 | 276 | -26 | -25 |
| Software support | 2,829 | 2,905 | -3 | 2,829 | 2,905 | -3 | -1 |
| Software licenses and support |
3,031 | 3,180 | -5 | 3,031 | 3,180 | -5 | -4 |
| Cloud and software | 6,960 | 6,358 | 9 | 6,960 | 6,358 | 9 | 11 |
| Services | 1,081 | 1,083 | 0 | 1,081 | 1,083 | 0 | 1 |
| Total revenue | 8,041 | 7,441 | 8 | 8,041 | 7,441 | 8 | 9 |
| Total operating expenses | -8,828 | -6,637 | 33 | -6,507 | -6,119 | 6 | 7 |
| Operating profit (loss) | -787 | 803 | N/A | 1,533 | 1,321 | 16 | 19 |
| Financial income, net | -45 | -112 | -60 | 11 | -83 | N/A | |
| Profit (loss) before tax from continuing operations | -980 | 677 | N/A | 1,396 | 1,224 | 14 | |
| Income tax expense | 157 | -274 | N/A | -452 | -357 | 27 | |
| Profit (loss) after tax from continuing operations | -824 | 403 | N/A | 944 | 868 | 9 | |
| Profit (loss) after tax from discontinued operations | 0 | 106 | N/A | 0 | 144 | N/A | |
| Profit (loss) after tax* | -824 | 509 | N/A | 944 | 1,012 | -7 | |
| Operating margin (in %) | -9.8 | 10.8 | -20.6pp | 19.1 | 17.8 | 1.3pp | 1.6pp |
| Earnings per share, basic (in €) from continuing operations | -0.71 | 0.35 | N/A | 0.81 | 0.75 | 8 | |
| Earnings per share, basic (in €)* | -0.71 | 0.41 | N/A | 0.81 | 0.83 | -3 |
| Non-IFRS, in percent as reported |
Q1 23 | Q2 23 | Q3 23 | Q4 23 | FY 23 | Q1 24 |
|---|---|---|---|---|---|---|
| Cloud | 70.8 | 71.4 | 73.0 | 72.2 | 71.9 | 72.5 |
| Software Licenses & Support | 88.9 | 90.2 | 90.1 | 89.8 | 89.8 | 89.2 |
| Cloud & Software | 79.9 | 80.6 | 81.2 | 81.0 | 80.7 | 79.8 |
| Services | 21.0 | 17.8 | 21.2 | 21.9 | 20.5 | 20.3 |
| Total Gross Margin | 71.3 | 71.9 | 73.0 | 73.4 | 72.4 | 71.8 |

Non-IFRS as percent of total revenue


Due to rounding, numbers may not add up precisely
| € millions | 03/31/24 | 12/31/23 |
|---|---|---|
| Cash, cash equivalents and other financial assets | 13,606 | 11,468 |
| Trade and other receivables |
7,435 | 6,322 |
| Other current assets |
2,755 | 2,781 |
| Total current assets | 23,796 | 20,571 |
| Goodwill | 29,558 | 29,088 |
| Intangible assets | 2,449 | 2,505 |
| Property, plant, and equipment | 4,264 | 4,276 |
| Other non-current assets | 12,848 | 11,895 |
| Total non-current assets | 49,119 | 47,764 |
| Total assets | 72,915 | 68,335 |
| € millions |
03/31/24 | 12/31/23 |
|---|---|---|
| Trade and other payables |
1,926 | 1,783 |
| Provisions | 2,320 | 235 |
| Other liabilities | 6,839 | 7,649 |
| Contract liabilities, current | 7,994 | 4,975 |
| Total current liabilities | 19,078 | 14,642 |
| Financial liabilities | 7,940 | 7,941 |
| Provisions | 426 | 433 |
| Contract liabilities, non-current | 41 | 33 |
| Other non-current liabilities | 2,093 | 1,879 |
| Total non-current liabilities | 10,501 | 10,287 |
| Total liabilities | 29,579 | 24,928 |
| Total equity | 43,336 | 43,406 |
| Total equity and liabilities | 72,915 | 68,335 |
Due to rounding, numbers may not add up precisely
| € millions, unless otherwise stated | Q1/24 | Q1/23 | ∆ in % |
|---|---|---|---|
| Operating cash flow |
2,757 | 2,311 | 19 |
| – Capital expenditure |
-187 | -257 | -27 |
| – Payments of lease liabilities |
-78 | -99 | -22 |
| Free cash flow |
2,492 | 1,955 | 28 |
| Free cash flow in percent of total revenue | 31 | 26 | 5pp |
| Free cash flow in percent of profit after tax (IFRS) | N/A | 485 | N/A |

Due to rounding, numbers may not add up precisely
| € millions, unless otherwise stated | 2024 | 2023 |
|---|---|---|
| Net liquidity (+)/Net Debt (-) 12/31/2023 PY: 12/31/2022 | 3,521 | -2,070 |
| Operating cash flow |
2,757 | 2,311 |
| Capital expenditure | -187 | -257 |
| Payments of lease liabilities | -78 | -99 |
| Business combinations | -19 | 0 |
| Treasury shares | -432 | 0 |
| Cash from discontinued operations | 0 | -742 |
| Other | 78 | -194 |
| Net liquidity (+)/Net Debt (-) 03/31/2024 PY: 03/31/2023 | 5,641 | -1,050 |

Due to rounding, numbers may not add up precisely
The Company expects a full-year 2024 effective tax rate (non-IFRS) of around 32% (2023: 30.3%) based on updated tax rate definition (non-IFRS).
| Non-IFRS adjustments | Actual Amounts Q1/23 |
Actual Amounts Q1/24 |
Est. Amounts FY/24 |
|---|---|---|---|
| Acquisition-related charges | €88m | €79m | €280m to €360m |
| Restructuring charges | €260m | €2,242m | At least €2.2bn |
| Adjustment for regulatory compliance matter expenses | €170m | €0m | €0m |
| Adjustment for gains and losses from equity securities, net | €29m | €56m | N/A1 |
1) Due to the uncertainty and potential variability of gains and losses from equity securities, we cannot provide an estimate for the full year without unreasonable efforts. This item could however have a material impact on our non-IFRS measures below operating profit

| in percentage points | Q2 24 | FY 24 |
|---|---|---|
| Cloud revenue growth |
-1.5pp to +0.5pp | -1.5pp to +0.5pp |
| Cloud and software revenue growth | -1.5pp to +0.5pp | -1.5pp to +0.5pp |
| Operating profit growth (non-IFRS) |
-2.0pp to 0.0pp | -2.0pp to 0.0pp |
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