Annual Report • Dec 9, 2025
Annual Report
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Clal Insurance Enterprises Holdings Ltd. Financial Statements as of September 30,
2025

This document is an unofficial translation for convenience only of the Hebrew original of the September 30, 2025, financial report of Clal Insurance Enterprises Holdings Ltd. that was submitted to the Tel-Aviv Stock Exchange and the Israeli Securities Authority on November 25, 2025.
The Hebrew version submitted to the TASE and the Israeli Securities Authority shall be the sole legally binding version.

November 25, 2025
| 1. | Report of the Board of Directors |
|---|---|
| 2. | Condensed Consolidated Interim Financial Statements |
| 3. | Separate Financial Data from the Consolidated Interim Financial Statements Attributable to the Company (Regulation 38C) |
| 4. | Report on the Effectiveness of Internal Control over Financial Reporting and Disclosure |
| 5. | Economic Solvency Ratio Report of Clal Insurance Company Ltd. as of June 30, 2025. |
as of September 30, 2025

| 1. | The Group's Structure, its Areas of Activity, and Developments Therein | 1-2 | |
|---|---|---|---|
| 1.1 | The Group's structure | 1-2 | |
| 1.2 | The Group's areas of activity and developments therein | 1-2 | |
| 2. | The Board of Directors' Explanations for the State of the Corporation's Business | 1-2 | |
| 2.1 | Significant events during and subsequent to the Reporting Period | 1-3 | |
| 2.2 | Financial information by area of activity | 1-7 | |
| 2.3 | Additional credit card data | 1-17 | |
| 2.4 | Capital and capital requirements | 1-18 | |
| 2.5 | Analysis of cash flow development, sources of financing and liquidity | 1-25 | |
| 3. | Developments and Material Changes in the Macroeconomic Environment in the Reporting Period | 1-31 | |
| 3.1 | Key economic data | 1-31 | |
| 3.2 | Key trends and material changes in the macroeconomic environment in the Reporting Period and thereafter | 1-32 | |
| 4. | Restrictions on and Supervision of the Corporation's Business | 1-35 | |
| 4.1 | General | 1-35 | |
| 4.2 | Long-term savings | 1-37 | |
| 4.3 | Max's Activity | 1-39 | |
| 5. | Exposure to Market Risks and Management Thereof | 1-41 | |
| 6. | Risk Review for Max | 1-43 | |
| 7. | Disclosure regarding Financial Reporting of the Corporation | 1-60 | |
| 7.1 | Reporting critical accounting estimates | 1-60 | |
| 7.2 | Contingent liabilities | 1-60 | |
| 7.3 | Internal control over financial reporting and disclosure | 1-60 |

Report of the Board of Directors on the State of the Corporation's Affairs for the Period ended September 30, 2025 (hereinafter - the "Report of the Board of Directors") reviews the key changes in the activity of Clal Insurance Enterprises Holdings Ltd. (hereinafter - the "Company") in the first nine months of 2025 (hereinafter - the "Reporting Period").
The Report of the Board of Directors was prepared in accordance with the Securities Regulations (Periodic and Immediate Reports), 1970. The Report of the Board of Directors, with respect to the insurance business, was drawn up in accordance with the Supervision of Insurance Business Regulations (Reporting), 1998, and in accordance with the circulars of the Commissioner of the Capital Market, Insurance and Savings Authority (hereinafter - the "Commissioner"); the Report of the Board of Directors, with respect to the credit cards business, was drawn up in accordance with the reporting directives of the Banking Supervision Department (hereinafter - the "Banking Supervision Department") bearing in mind that the reader also has on hand the full periodic report of the Company for the year ended December 31, 2024 (hereinafter - the "Periodic Report" and/or "Annual Financial Statements").
The following report of the Company may contain, in addition to data relating to the past, also forward-looking information, as defined by the Securities Law, 1968. Forward-looking information, to the extent that it is included, is based, among other things, on estimates and assumptions by the Group's managements and subsidiaries and on forecasts regarding the future in connection with economic and other developments in Israel and across the world, legislative and regulatory provisions, competition in the Group's areas of activity, accounting and taxation changes and technological developments. Although the Company's consolidated companies believe their assumptions to be reasonable as of the report date, by nature they are not certain, and actual results may materially differ from those predicted; therefore, the readers of the report should treat this information with due cation.
In the Commissioner's letter of December 8, 2019, it was stated that no entity holds, whether directly or indirectly, the means of control in the Company.
For further details regarding shareholdings in the Company and changes during the Reporting Period, see Note 1 to the Consolidated Interim Financial Statements.
1.2.1 For a description of the Group's areas of activity and its holding structure, see Section 1.1 in the chapter entitled Description of the Corporation's Business in the Periodic Report for 2024.
The Group companies' operations are affected by constant regulatory changes and regulatory reforms. Clal Insurance's operations and results are significantly affected by changes in capital markets, including, among other things, by changes in the interest rate that has implications for Clal Insurance's insurance liabilities and financial assets portfolios, for the financial margin from investments as well. Max's activity is affected by macroeconomic conditions, the cost of living and interest rate in Israel. Macroeconomic conditions impact the level of private and business consumption, which, in turn, affect the Company's turnovers and have direct consequences on its business results.
As explained in Note 2 to these Interim Financial Statements, as from January 1, 2025 Clal Insurance has adopted IFRS 9 and IFRS 17 for the first time (hereinafter - the "Reporting Standards"), and the transition date for reporting under the Reporting Standards is January 1, 2024. The effect of the transition to reporting in accordance with the Reporting Standards regarding the Group's financial position and operating results with respect to the financial data of its subsidiary is detailed in Note 14 to these Consolidated Interim Financial Statements.
According to the Company's policy (see Note 17(c)1 to the Annual Financial Statements), on May 28, 2025, the Company's Board approved a dividend distribution totaling approx. NIS 200 million, which constitutes approx. 64% of the dividends declared and/or distributed in the Company's subsidiaries as of the approval date of the Consolidated Interim Financial Statements.The dividend was paid on June 25, 2025.
Clal Insurance published an Economic Solvency Ratio Report as of June 30, 2025, whereunder the ratio net of the Provisions for the Transitional Period after the dividend distribution is 138% compared with a ratio of 128% as of December 31, 2024.
Taking into consideration the Provisions for the Transitional Period, the ratio after dividend distribution and revision of the Deduction is 161% as of June 30, 2025, compared to 158% as of December 31, 2024, respectively. For further details, see Section 2.4 and Note 6 to the Consolidated Interim Financial Statements.
In accordance with Clal Insurance's dividend distribution policy (see Note 17(c)2 to the Annual Financial Statements), on May 28, 2025, Clal Insurance revised the minimum capital target without taking into account the Provisions for the Transitional Period, such that subsequent to the dividend distribution the solvency ratio will be at least 115% compared to 110%. In addition, Clal Insurance's Board approved a dividend distribution of approx. NIS 300 million, which constitutes approx. 47% of Clal Insurance's 2024 comprehensive income in accordance with the Annual Financial Statements (approx. 25% of Clal Insurance's comprehensive income after the application of the Reporting Standards), having examined all aspects, including Clal Insurance's compliance with the economic solvency ratio targets detailed above. The dividend was paid on May 29, 2025.


The results in the Reporting Period compared to last year were affected by volatility in capital markets, mainly in share indices, which affected investment revenues in the nostro portfolio and by an increase in the risk-free interest rate curve last year. The results in the quarter compared to last year were affected by an increase in the risk-free interest rate curve compared to a decrease last year and by positive capital market returns compared to the corresponding quarter last year, which affected investment revenues in the nostro portfolio.
It is noted that a preliminary estimate of the sensitivity to a parallel 0.5% change in the risk-free interest rate curve, with all other variables held constant, on the comprehensive income (loss) as of December 31, 2024 of Clal Insurance's insurance liabilities and financial assets with a principal and interest feature is immaterial.
For details regarding the impacts of the above on the results, see Section 2.2 below.
In April 2025, Clal Capital Raising issued to the public Bonds (Series N) totaling NIS 500 million in par value, by virtue of a shelf prospectus dated April 9, 2025.
On July 31, 2025, Clal Capital Raising executed early redemption of the outstanding balance of Notes (Series I) totaling approx. NIS 498 million, in accordance with their terms and conditions.
In October 2025, Clal Capital Raising issued approx. NIS 594 million p.v. in Notes (Series O) to the public and approx. NIS 555 million p.v. in Notes (Series O) to the Company by way of private placement. The private placement proceeds were used to cancel a NIS 450 million CPI-linked capital note, which was issued to the Company by Clal Insurance on October 29, 2020, and which was recognized by Clal Insurance as an additional Tier 1 capital instrument.The Bonds (Series O), which were issued to the public and under the private placement, constitute a single series for all intents and purposes.
For further details, see Note 5 to the Consolidated Interim Financial Statements.
On July 1, 2025, the Company carried out a private placement of Bonds (Series C) of the Company, by way of expanding an existing series. The Company allocated NIS 350 million in par value of Bonds (Series C), in exchange for a total of approx. NIS 358.4 million. The proceeds of the placement were used for partial early redemption of the Company's Bonds (Series A) and on July 13, 2025, the Company redeemed, by way of a partial early redemption, NIS 350 million in par value of Bonds (Series A).
On January 6, 2025, Max completed a private placement of commercial papers for institutional entities, by way of expanding CPs (Series 2) by approx. NIS 154 million par value.
On April 7, 2025, Max published a supplementary prospectus and a shelf prospectus dated April 8, 2025, and on April 24, 2025, it completed a NIS 207 million raising of Commercial Papers (Series 5) from institutional investors and - for the first time - also from the public par value. As from this date, Max became a reporting corporation, as defined by the Securities Law, 1968. Max's becoming a reporting corporation constitutes a part of its financing strategy as a growing company, and it allows Max to diversify and increase its sources of financing for its operating activities.
On July 10, 2025, Max issued a new private series of Subordinated Notes (Series F) with a contractual loss absorption mechanism, in the total amount of NIS 150 million par value, which are recognized as Tier 2 capital from the date of their issuance. Notes (Series F) are linked to the Consumer Price Index. In addition, on July 13, 2025, Max completed a public offering of Bonds (Series E) totaling NIS 300 million in par value.Bonds (Series E) are linked to the Consumer Price Index. For further details, see Note 5 to the Consolidated Interim Financial Statements.
Further to Note 46(m) to the Financial Statements for 2024, 2025 started with ceasefire agreements on the northern front and the Gaza Strip front, which led to a relative calm. In March 2025, the temporary ceasefire between Israel and Hamas ended and the IDF resumed fighting in the Gaza Strip. This move led to increased tensions at the national and security levels, including, among other things, the resumption of missile attacks on Israel by the Houthis in Yemen. At the early hours of June 13, 2025, Operation Rising Lion (hereinafter the "Operation") - a direct military conflict between Iran and Israel - began. This was a 12-day War, whose objective was to remove the Iranian nuclear threat and reduce strategic threats to Israel's security. The
Operation ended on June 24, 2025, when the ceasefire agreed upon by Israel and Iran and brokered by the United States came into effect.
In the Gaza Strip front, since the collapse of the ceasefire in March 2025 fighting has continued under Operation Gideon's Chariots. At the end of September 2025, a proposal to end the War was presented by the President of the United States, and on September 9, 2025, a ceasefire agreement was signed under the "20- Point" agreement of the Trump-Netanyahu plan. Under the agreement, fighting in Gaza has largely stopped, all living hostages and the bodies of most deceased hostages were returned, a gradual reconstruction of the infrastructures in Gaza commenced and humanitarian aid has increased. The plan is designed to serve as a framework for ending the war between Hamas and Israel, including the demilitarization of Gaza, which will no longer be controlled by Hamas, and a change in the future governance structure in the Gaza Strip.
Following the outbreak of the War of Revival in October 2023, the international rating agencies downgraded Israel's credit rating in 2024.
As of the approval date of the financial statements, the State of Israel's credit rating remains without change, but with a negative outlook, in accordance with the assessments of the three main rating agencies:
In May 2025, the international rating agency S&P reiterated Israel's credit rating at A, with a negative outlook (which remained without change too).
In March 2025, the rating agency Fitch reiterated Israel's credit rating at A, with a negative outlook (also without change).
In March 2025, the rating agency Moody's reiterated Israel's Baa1 credit rating with a negative outlook.
All rating agencies expressed concerns regarding the economic effects of Israel's prolonged War against Hamas, political uncertainty, internal tensions concerning the judiciary, the government's instability and the increase in the budget deficit due to security expenses and compensation to those affected by the War.
In October 2025, the rating agency Moody's reiterated Israel's Baa1 credit rating with a negative outlook, despite the ceasefire agreement.
In November 2025, the rating agency S&P upgraded Israel's rating outlook from "negative" to "stable" and reiterated its credit rating at A. According to S&P, the stable outlook reflects the military de-escalation following the ceasefire agreement between Israel and Hamas, which reduced the risk of regional war.
It is noted that subsequent to the balance sheet date, Israel's five-year CDS has declined substantially and currently stands at approx. 70 basis points per million dollars.
Clal Insurance - In the Reporting Period, and as of the approval date of the Consolidated Interim Financial Statements no material changes occurred in connection with the effects of the War and Operation Rising Lion on Clal Insurance's financial results.
Max - in the Reporting Period, the growth trend in Max's issuance turnovers in Israel and overseas and in its acquiring turnovers continued, exceeding turnovers in the corresponding period last year. During Operation Rising Lion, which lasted 12 days during the second quarter of the year, Max's business activity was adversely affected. During this period, Max's issuance and acquiring turnovers declined due to a decrease in the volume of activity in the domestic market, particularly in the leisure and entertainment sectors (including restaurants and coffee shops) and the clothing and footwear sectors; the decline also arose from the effect of the closure of Israel's airspace on the aviation and tourism sectors. The decline in the volume of activity led to a decrease - for the duration of the Operation - in Max's revenues from fees and commissions on credit card transactions. In addition, credit and credit card sales were adversely affected during some of the days of the Operation. As the Operation ended and the ceasefire came into effect, issuance and acquiring turnovers in Israel recovered rapidly and returned to pre-Operation levels. Max's overseas issuance turnovers increased gradually as the airspace was opened and foreign airlines' resumed flights to and from Israel; in total, during the Reporting Period, those turnovers were higher than in the corresponding period last year.
The estimated provision for credit losses is based on judgments and assessments. Further to Note 46(m) to the Consolidated Financial Statements for 2024, in 2023 Max increased the provision for current expected credit losses based on estimates of the potential increase in the credit risk of Max's customers. So far, and during the Reporting Period, there has not been a noticeable increase in the credit risk or actual credit losses of Max's customers due to the War and the Operation. However, there is still a certain degree of uncertainty regarding the full effects of the War on the Israeli economy and the repayment capacity of Max's customers. Therefore, since the estimated provision for credit losses is based, among other things, on judgments and

assessments, and involves uncertainty, there is still a high probability that future credit losses will vary from the current estimate.
Further to Note 44 in the Annual Financial Statements, on May 8, 2025, the Company's board of directors resolved to publish an outline for the allocation of up to 130,000 Class A options and 470,000 Class B options to be offered under the outline, based on the Plan for 2021, for employees and officers of the Company and/or companies under its control. In June 2025, after receiving all the required permits and approvals, the options offered in accordance with the outline were allocated. The shares underlying the exercise of these options will represent approx. 0.27% of the Company's equity capital as of the reporting date, assuming maximum exercise. The options will be exercisable for ordinary shares of the Company at the value of the benefit implicit in the options, subject to adjustments. The value of the benefit is based on the valuation of the options at their grant date, which is approx. NIS 30.08 per option, and the fair value of each tranche will be spread over the vesting period. The value of the benefit was calculated using the binomial model, and estimated at approx. NIS 15 million for all options, which will be awarded to Group officers and employees as stated above. The Class A options will be allocated in three tranches, spread over three years, and shall be exercisable beginning when one year, two years, and 3 years have elapsed from the allocation date, up to two years from the vesting/ holding date. (With respect to the first tranche, at least two years of vesting and holding are required).
The subsidiaries will bear the expense for the value of the options and will indemnify the Company in full for this benefit, based on the value of the financial benefit that will be recorded in the Company's financial statements and in accordance with the accounting principles.
On November 6, 2025, the Company's General Meeting approved - further to the approval of the Company's Compensation Committee and Board of Directors - the allocation of 10,572 restricted share units exercisable into 10,572 ordinary shares of the Company to the Company's CEO (hereinafter - the "RSUs"); the RSUs constitute approx. 0.01% of the Company's issued and paid-up share capital (approx. 0.01% fully diluted) (hereinafter - the "Exercise Shares"). The RSUs were allocated to the CEO without consideration. The RSUs were awarded in accordance with the Company's 2021 Equity Compensation Plan as amended in September 2025 by an adjustment regarding an allocation of RSUs.
The RSUs will vest over a 3-year period divided into twelve (12) equal vesting tranches. It is clarified that in accordance with the Company's Compensation Policy, the CEO will be required to hold the RSUs and/or the Exercise Shares for a period of at least two years from the allocation date.
Each tranche of RSUs will vest provided that the CEO will be a Group employee on each of the vesting dates, and subject to meeting all the additional conditions set in the Company's Equity Compensation Plan, which will be assessed on the vesting date.
The Company's Equity Compensation Plan includes adjustments to the RSUs.
The fair value of the securities allocated to the CEO as of the allocation approval date is approx. NIS 2 million, in accordance with an external valuation of the RSUs. The "Finnerty" model was used to calculate the Discount for Lack of Marketability (DLOM).
Further to Note 9, Section 3.2 to the Financial Statements regarding a judgment pertaining to VAT assessments issued to the credit card companies concerning overseas activity: As of June 30, 2025, Max increased the provision for this proceeding by approx. NIS 170 million before tax and approx. NIS 130 million post tax. The provision for September 30, 2025 includes the assessment periods and the period following the assessment periods and through September 30, 2025, plus interest and linkage differences. It is noted that this provision mostly pertains to the years prior to Max's acquisition.
The Company has a right of indemnity from the sellers - in accordance with the acquisition agreement, with respect of the VAT assessment proceeding - totaling up to NIS 30 million, which it will exercise.
Accordingly, the effect of the increase in the provision in respect of the VAT assessment proceeding on the Company's business results totals approx. NIS 140 million before tax and approx. NIS 100 million post tax, net of the expected indemnity amount.
In the Reporting Period, Clal Insurance achieved growth in assets under management and sales of most products.

Total assets under management by provident funds, excluding guaranteed return provident fund tracks and pension funds, are not included in the Company's Consolidated Financial Statements.

The following is a breakdown of key comprehensive income components:
| 1-9 | 7-9 | 1-12 | |||
|---|---|---|---|---|---|
| In NIS million | 2025 | 2024 | 2025 | 2024 | 2024 |
| Life Insurance | 336 | 242 | 119 | 43 | 347 |
| P&C Insurance | 360 | 379 | 80 | 76 | 495 |
| Credit Insurance | 28 | 25 | 9 | 10 | 34 |
| Health Insurance | 377 | 324 | 156 | 103 | 490 |
| Pension | 45 | 33 | 13 | 11 | 46 |
| Provident | 3 | 7 | (2) | 0 | 4 |
| Total Core income - Insurance and Savings | 1,149 | 1,010 | 376 | 243 | 1,417 |
| Credit Cards | 343 | 309 | 125 | 103 | 390 |
| Agencies and Other | 40 | 36 | 14 | 14 | 53 |
| Not attributed to operating segments | 153 | 140 | 52 | 33 | 180 |
| Core income | 1,686 | 1,495 | 567 | 393 | 2,041 |
| Excess financial spread | 766 | 540 | 320 | 241 | 245 |
| Adjustments (see Section 2.1(i) above) | (140) | - | - | - | - |
| Minority share | (10) | (8) | (4) | (4) | (10) |
| Total other income | 615 | 532 | 317 | 236 | 235 |
| Comprehensive income, before tax | 2,301 | 2,027 | 863 | 629 | 2,276 |
| Taxes | (771) | (687) | (293) | (211) | (736) |
| Comprehensive income tax attributable to shareholders, post-tax |
1,531 | 1,342 | 590 | 417 | 1,540 |
| Return on equity, annualized, in %* | 23.5 | 24.5 | 24.9 | 20.3 | 21.2 |
| Return on equity, net of adjustments, annualized, in %* | 25.1 | 24.5 | 24.9 | 20.3 | 21.2 |
| Balance of contractual service margin (CSM) - retention - at the beginning of the period |
10,148 | 8,813 | 10,312 | 8,801 | 8,813 |
| Balance of contractual service margin (CSM) - retention - at the end of the period |
10,323 | 9,033 | 10,323 | 9,033 | 10,148 |
*) The return on equity is calculated based on the net income for the period attributable to the Company's shareholders divided by the equity attributable to the Company's shareholders as of the beginning of the period.
Core income - the income includes underwriting income, income from savings management (investment contracts, pension and provident), credit cards, agencies and the Group's finance expenses. In addition, the core income in each insurance segment includes an additional annual spread of 2.25% above the risk-free interest rate plus a weighted illiquidity premium with respect to the investment portfolio held against non-yield-dependent insurance liabilities, excluding the Hetz bonds component - according to each segment's proportional share (return assumption) - and nominal risk-free interest plus an annual spread of 2.25% with respect to the investment portfolio held against the Company's capital and financial liabilities (adjusted financial spread).
Remaining financial spread – includes the financial effects which were not included in the adjusted financial spread, including changes in the risk-free interest rate curve.
Adjustments – Effects outside the Company's ordinary course of business.
The post-tax comprehensive income in the Reporting Period amounted to approx. NIS 1,531 million.
The post-tax comprehensive income in the Reporting Period, net of the effect of increasing the provision following a judgment handed down to the credit card companies - as explained in Note 9(3.2) to the Consolidated Interim Financial Statements - is approx. NIS 1,631 million.
It is noted that this provision mostly pertains to the years prior to Max's acquisition.
In the corresponding period last year, post-tax comprehensive income amounted to approx. NIS 1,342 million.
Core income in the Reporting Period amounted to approx. NIS 1,686 million, compared with a core comprehensive income of approx. NIS 1,495 million in the corresponding period last year.
Total core income from Insurance and Savings in the Reporting Period amounted to approx. NIS 1,149 million, compared with a core comprehensive income of approx. NIS 1,010 million in the corresponding period last year, as detailed below.
In the Reporting Period, there was an increase in contributions towards benefits provided by the Pension Subsegment and proceeds from investment contracts, such that the total gross premiums, contributions towards benefits and proceeds from investment contracts amounted to approx. NIS 20.7 billion, compared with approx. NIS 20.2 billion in the corresponding period last year - an increase of approx. 2%.
The total income from credit cards in the Reporting Period amounted to approx. NIS 343 million before tax compared to approx. NIS 309 million in the corresponding period last year.
Max's revenues in this period amounted to approx. NIS 1,836 million compared to approx. NIS 1,668 million in the corresponding period last year due to the increase in turnovers in Israel and overseas.
Max's net interest revenues increased and amounted to approx. NIS 631 million compared to approx. NIS 601 million in the corresponding period last year, mostly due to the increase in Max's business credit activity, due to the increase in the consumer and business credit portfolio.
Credit loss expenses amounted to approx. NIS 130 million, compared with an expense of approx. NIS 159 million in the corresponding period last year.
The decrease in credit loss expenses arises both from a decrease in the amount of net write-offs compared to the corresponding period last year and a decrease in credit loss provisions as a result of an improvement in the credit portfolio's quality.
Max's operating expenses totaled NIS 752 million, compared to NIS 658 million in the corresponding period last year, mainly due to an increase in expenses affected by the scope of the Company's business activities, such as fees and commissions to international organizations.
The results in the Reporting Period were affected by higher capital market returns during the period compared to the corresponding period last year, which affected the returns achieved by the Company in the Reporting Period compared to last year, and by the gain due to a decrease in insurance liabilities as a result of an increase in the risk-free interest rate, such that an excess financial margin of approx. NIS 766 million was recorded, compared to approx. NIS 540 million in the corresponding period last year.
The return on equity in annualized terms during the Reporting Period was a positive 23.5%, compared with 24.5% in the corresponding period last year.
During the period, there was an increase in revenues from management fees for pension. For further details, see Section 2.2.1.3 and 2.2.1.4 below.
Assets under management by the Group as of September 30, 2025 totaled approx. NIS 407 billion compared with approx. NIS 373 billion on December 31, 2024 - an increase of approx. 9%.
Out of the total said assets, as of September 30, 2025 approx. NIS 177 billion are assets under management for pension compared to approx. NIS 155 billion on December 31, 2024 - an increase of approx. 14%.

The post-tax comprehensive income in the quarter amounted to approx. NIS 590 million, compared to approx. NIS 417 million in the corresponding period last year.
Core income in the quarter amounted to approx. NIS 567 million, compared with a total of approx. NIS 393 million in the corresponding quarter last year.
Total underwriting core income from insurance and savings totaled approx. NIS 376 million in the quarter, compared to an income of approx. NIS 243 million in the corresponding quarter last year, as detailed below.
In the quarter, there was an increase in contributions towards benefits provided by the Pension Subsegment and proceeds from investment contracts, such that the total gross premiums, contributions towards benefits and proceeds from investment contracts amounted to approx. NIS 7.0 billion, compared with approx. NIS 6.8 billion in the corresponding quarter last year - an increase of approx. 3%.
Total income from credit cards in the quarter amounted to approx. NIS 125 million before tax compared to approx. NIS 103 million in the corresponding quarter last year.
Max's revenues in the quarter amounted to approx. NIS 645 million compared to approx. NIS 595 million in the corresponding period last year due to the increase in turnovers in Israel and overseas.
Max's net interest revenues increased and amounted to approx. NIS 215 million compared to approx. NIS 206 million in the corresponding period last year, mostly due to the increase in Max's business credit activity, due to the increase in the consumer and business credit portfolio.
Credit loss expenses amounted to approx. NIS 41 million, compared with an expense of approx. NIS 62 million in the corresponding period last year.
The decrease in credit loss expenses is mainly due to a decrease in the amount of net write-offs compared to the corresponding period last year.
Max's operating expenses in the quarter totaled NIS 264 million, compared to NIS 238 million in the corresponding period last year, mainly due to an increase in expenses affected by the scope of the Company's business activities, such as fees and commissions to international organizations.
A gain due to a decrease in insurance liabilities was recorded in the quarter as a result of an increase in the risk-free interest rate compared to a decrease in the corresponding quarter last year, and due to positive capital market returns compared to the corresponding quarter last year, which affected the investment revenues in the nostro portfolio, such that an excess financial margin of approx. NIS 320 million was recorded, compared to approx. NIS 241 million in the corresponding quarter last year.
| 1-9 | 7-9 | |||
|---|---|---|---|---|
| 2025 | 2024 | 2025 | 2024 | |
| Income from insurance and savings services | 220 | 129 | 80 | 6 |
| Adjusted financial spread | 116 | 114 | 39 | 38 |
| Total from core income | 336 | 242 | 119 | 43 |
| Effect of the change in the interest rate curve on the liabilities and | ||||
| Hetz bonds | (10) | 338 | 74 | (23) |
| Remaining financial margin | 411 | 264 | 117 | 47 |
| Comprehensive income, before tax | 737 | 845 | 309 | 68 |
| The redemption rate of the life insurance contracts out of average | ||||
| savings in annualized terms | 2.4% | 2.1% | 3.0% | 2.2% |
The increase in income during the reporting period and quarter arises mainly from the effect of class actions last year and higher release of the contractual service margin due to revision of actuarial assumptions in 2024, mainly regarding the application of a stochastic model as explained in Section 2.4(a)4 below.
The decrease in comprehensive income in the Reporting Period compared to last year is mainly affected by a decrease in insurance liabilities in the corresponding period last year due to an increase in the risk-free interest rate. This effect was partially offset against an increase in investment revenue due to capital market returns.
In the quarter, the increase in comprehensive income compared to the corresponding quarter last year is mainly affected by a decrease in insurance liabilities due to an increase in the risk-free interest rate compared to an increase in insurance liabilities due to a decrease in the risk-free interest rate in the corresponding quarter last year. In addition, in the current quarter investment revenue increased due to capital market returns compared to the corresponding quarter last year.
Investment income credited to policyholders in participating policies: following are details regarding the estimated amount of investment income credited to policyholders in life insurance and participating investment contracts calculated based on the return and balances of the insurance reserves in Clal Insurance's business reports (in NIS million):
| 1-9 | 7-9 | |||
|---|---|---|---|---|
| In NIS million | 2025 | 2024 | 2025 | 2024 |
| Investment income credited to policyholders net of management fees | 8,543 | 6,641 | 3,265 | 3,199 |
| 1-9 | 7-9 | For the year |
|||
|---|---|---|---|---|---|
| In NIS million | 2025 | 2024 | 2025 | 2024 | 2024 |
| Variable management fees | 414 | - | 153 | - | 2 |
| Fixed management fees | 445 | 444 | 149 | 148 | 597 |
| Total management fees | 860 | 444 | 303 | 148 | 599 |
| Current premiums | 3,052 | 3,303 | 1,009 | 1,080 | 4,363 |
| One-off premiums | 110 | 119 | 35 | 34 | (*153 |
| Total premiums, gross | 3,162 | 3,422 | 1,044 | 1,114 | (* 4,516 |
| Current premiums | 248 | 287 | 80 | 93 | 376 |
| One-off premiums | 949 | 652 | 378 | 277 | 955 |
| Total premiums from investment contracts | 1,196 | 939 | 457 | 371 | 1,331 |
*) Reclassified.
The decrease in current life insurance premiums in the period arises from further cancellations.

| Policies issued in 1992-2003 (Fund J) |
Policies issued from 2004 and thereafter (the new Fund J) |
|||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 1-9 | 7-9 | For the year |
1-9 | 7-9 | For the year |
|||||
| In NIS million | 2025 | 2024 | 2025 | 2024 | 2024 | 2025 | 2024 | 2025 | 2024 | 2024 |
| Real returns before payment of management fees Real return after payment of management fees |
8.57 7.09 |
5.20 4.74 |
2.61 2.11 |
2.47 2.31 |
8.92 8.27 |
8.34 7.61 |
5.17 4.45 |
2.59 2.36 |
2.49 2.25 |
8.47 7.48 |
| Nominal return before payment of management fees Nominal return after payment of |
11.78 | 8.91 | 4.00 | 4.09 | 12.65 | 11.54 | 8.87 | 3.99 | 4.11 | 12.19 |
| management fees | 10.25 | 8.43 | 3.50 | 3.94 | 11.98 | 10.79 | 8.13 | 3.76 | 3.88 | 11.16 |
| 1-9 | 7-9 | |||
|---|---|---|---|---|
| In NIS million | 2025 | 2024 | 2025 | 2024 |
| Comprehensive income, before tax | 5 | 6 | (2) | 1 |
| Contributions towards benefits | 3,275 | 3,360 | 1,112 | 1,126 |
Reporting Period and Quarter - the decrease in comprehensive income compared to the corresponding period last year arises mainly from an increase in operating expenses, including fees and commissions to agents and other selling expenses, offset by the effect of the increase in revenues from management fees and from the management company's nostro portfolio, due to the positive capital market returns in the current period compared to the previous period last year.

| 1-9 | 7-9 | |||
|---|---|---|---|---|
| In NIS million | 2025 | 2024 | 2025 | 2024 |
| Comprehensive income, before tax | 53 | 37 | 16 | 13 |
| Contributions towards benefits | 8,329 | 7,796 | 2,902 | 2,700 |
The Reporting Period and Quarter - the increase in comprehensive income in the Reporting Period arises from an increase in revenues from management fees mainly from assets under management, which increased compared to the corresponding period last year, which was partially offset by an increase in operating expenses including commission to agents. In addition, during the Reporting Period, investment revenue from the nostro portfolio was up due to the positive returns recorded in the capital markets in the current period compared to the corresponding period last year.
The increase in contributions towards benefits in the Reporting Period arises mainly from the number of new planholders who signed-on to the fund offset against the number of active planholders who left, and from the increase in the average salary of the fund's active planholders, in respect of which contributions towards benefits are paid.

2.2.1.5 The rate of outgoing transfers from savings products out of the balances of assets under management has increased in recent periods due to competition levels in the market. For further details regarding the effect of various factors on the markets, see Section 3 below.
| 1-9 | 7-9 | ||
|---|---|---|---|
| 2025 | 2024 | 2025 | 2024 |
| 3,083 | 3,163 | 966 | 1,008 |
| 108 | 65 | 23 | 23 |
| (24) | 83 | (5) | 10 |
| 29 | 25 | 10 | 10 |
| 208 | 166 | 40 | 21 |
| 321 | 340 | 68 | 64 |
| 67 | 65 | 22 | 21 |
| 388 | 404 | 89 | 86 |
| 9 | 28 | 2 | (11) |
| (43) | (11) | (10) | - |
| 354 | 421 | 81 | 75 |
| 89% | 93% | 93% | 93% |
* Calculated in accordance with the ratio between expenses from insurance services net of reinsurance revenues and revenues from insurance services net of reinsurance expenses.
During the Reporting Period - the decrease in premiums arises mainly from a decrease in motor property insurance.
The Quarter - the decrease in premiums arises mainly from a decrease in motor property insurance and timing differences with respect to large compulsory motor insurance transactions.

During the Reporting Period - Comprehensive income in the Reporting Period amounted to approx. NIS 354 million, compared with a comprehensive income of approx. NIS 421 million in the corresponding period last year.
Core income totaled approx. NIS 388 million. Core income in the corresponding period last year totaled approx. NIS 404 million. In most subsegments, there has been an improvement compared to last year, except for compulsory motor insurance due to negative developments in the period in pending claims in respect of previous years compared to last year, in which there were positive developments, and in respect of a netting agreement with the National Insurance Institute.
In addition, in the Reporting Period there was a decrease in insurance liabilities due to the effect of an increase in the risk-free interest rate curve compared to last year. In addition, during the reporting period there was a decrease in investment revenues compared to the corresponding period last year, as detailed above.
The Quarter - Comprehensive income in the Reporting Quarter amounted to approx. NIS 81 million, compared with a comprehensive income of approx. NIS 75 million in the corresponding quarter last year.
Core income totaled approx. NIS 89 million compared to approx. NIS 86 million in the corresponding period last year. The higher income arises from an underwriting improvement in most subsegments except for the compulsory motor subsegment in which there was a decrease in income from insurance services due to negative developments in the period of pending claims in respect of previous years compared to last year in which there were positive developments.
In addition, in the quarter there was no significant change in the interest rate curve which affected the insurance liabilities compared to an increase in insurance liabilities due to a decrease in the risk-free interest rate curve in the corresponding quarter last year. In addition, during the reporting period there was a decrease in investment revenues compared to the corresponding period last year, as detailed above.
| 1-9 | 7-9 | |||
|---|---|---|---|---|
| 2025 | 2024 | 2025 | 2024 | |
| Gross premiums | 1,479 | 1,381 | 508 | 487 |
| Income from insurance services and activity | 327 | 275 | 140 | 86 |
| Adjusted financial spread | 50 | 49 | 17 | 16 |
| Total core income | 377 | 324 | 157 | 103 |
| Effect of the change in the interest rate curve on the liabilities | - | 70 | 52 | (10) |
| Remaining financial margin | 123 | (97) | 25 | 61 |
| Comprehensive income, before tax | 500 | 297 | 233 | 153 |
In the Reporting Period and Quarter - the increase in premiums arises mainly from an increase in the individual insurance activity.
In the Reporting Period and the Quarter – the higher income in the Reporting Period and the quarter arises from an underwriting improvement in the medical expenses, critical illness and long-term care individual insurance subsegments, and from an increase in the release of the contractual service margin compared to the corresponding period and quarter last year, mainly due to revisions of actuarial assumptions in 2024.
In the Reporting Period - the balance of the financial margin increased as a result of an increase in investment revenue compared to the corresponding period last year due to capital market returns. Furthermore, in the corresponding period last year, a gain was recognized due to a decrease in insurance liabilities as a result of the increase in the risk-free interest rate.
In the Quarter - the balance of the financial margin decreased as a result of a decrease in investment revenue compared to the corresponding quarter last year due to capital market returns. Furthermore, in the quarter, a gain was recognized due to a decrease in insurance liabilities as a result of the increase in the risk-free interest rate compared to a decrease in the corresponding quarter last year.
Information regarding investment income credited to health insurance policyholders of the participating long-term care type:
| 1-9 | 7-9 | |||
|---|---|---|---|---|
| In NIS million | 2025 | 2024 | 2025 | 2024 |
| Investment income credited to policyholders | 156 | 101 | 56 | 48 |
| 2.2.4. Credit cards | ||||
| 1-9 | 7-9 | |||
| 2025 | 2024 | 2025 | 2024 | |
| Total revenues from the Credit Cards Segment | 1,299 | 1,151 | 467 | 416 |
| Total pre-tax income net of adjustments (see also 2.2(a)) | 343 | 309 | 125 | 103 |
| Credit card transactions (Max) (see also Section 2.2.4.1) | ||||
| 1,192 | 1,057 | 428 | 385 |
|---|---|---|---|
| 631 | 601 | 215 | 206 |
| 13 | 10 | 2 | 4 |
| 1,836 | 1,668 | 645 | 595 |
| 130 | 159 | 41 | 62 |
| 752 | 658 | 264 | 238 |
| 370 | 326 | 126 | 117 |
| 69 | 59 | 26 | 20 |
| 190 | 173 | 68 | 61 |
| 1,511 | 1,375 | 525 | 498 |
| 325 | 293 | 120 | 97 |
| 107 | 94 | 39 | 31 |
| 18 | 16 | 5 | 6 |
Max's results in the first nine months of 2025 were substantially affected by a one-off provision of NIS 170 million before tax (approx. NIS 131 million post tax) due to a judgment handed down to the credit card companies on August 6, 2025 in respect of an appeal filed regarding a VAT assessment of card holders overseas activity, which was included in Max's results for the second quarter of 2025. The above table is net of this one-off effect.
Revenue from credit card transactions include issuer fees and commissions, service fees and commissions in respect of the activity of card holders, fees and commissions from transactions carried out abroad, acquiring fees and commissions and other revenues from merchants net of fees and commissions to other issuers. The turnover of Max's domestic and foreign activity was up in the first nine months and third quarter of 2025 compared to the corresponding periods last year - an increase which led to an increase in Max's revenues from credit card transactions, both on the issuance side and on the acquiring side.

Net interest revenues of Max increased in the first nine months and third quarter of 2025 compared to the corresponding periods last year, mostly due to an increase in business activity, using responsible and strict management, which is supported by informed risk management, which is required in view of the macroeconomic environment and the lack of clarity as to the effects of the War.
Credit loss expenses in the first nine months of 2025 totaled approx. NIS 130 million, compared to approx. NIS 159 million in the corresponding period last year. The decrease in credit loss expenses arises both from a decrease in the amount of net write-offs compared to the corresponding period last year and a decrease in credit loss provisions as a result of an improvement in the quality of Max's credit portfolio due to, among other things, a change in the portfolio mix.
Max's operating expenses for the first nine months and third quarter of 2025, net of the one-off effect, increased compared to the corresponding periods last year, mainly due to an increase in expenses affected by the scope of Max's business activities, such as fees and commissions to the Global Organizations.
| 1-9 | Rate of | ||
|---|---|---|---|
| 2025 | 2024 | change | |
| Total credit card transactions | |||
| Revenues | 1,836 | 1,668 | 10% |
| Comprehensive income | 325 | 293 | 11% |
| Of which - issuance activity | |||
| Revenues from credit card transactions | 983 | 857 | 15% |
| Interest revenues | 449 | 429 | 5% |
| Total revenues | 1,447 | 1,296 | 12% |
| Operating, marketing and general and administrative expenses | 986 | 858 | 15% |
| Credit loss expenses | 129 | 152 | (15%) |
| Payments to banks | 190 | 173 | 10% |
| Total expenses | 1,305 | 1,183 | 10% |
| Comprehensive income, before tax | 142 | 113 | 26% |
| Of which - acquiring activity | |||
| Revenues from credit card transactions | 209 | 200 | 4% |
| Interest revenues | 182 | 172 | 6% |
| Total revenues | 389 | 372 | 5% |
| Operating, marketing and general and administrative expenses | 205 | 185 | 11% |
| Credit loss expenses | 1 | 7 | (86%) |
| Total expenses | 206 | 192 | 7% |
| Comprehensive income, before tax | 183 | 180 | 2% |
| 7-9 | 7-9 | Rate of | ||
|---|---|---|---|---|
| 2025 | 2024 | change | ||
| Total credit card transactions | ||||
| Revenues | 645 | 595 | 8% | |
| Comprehensive income | 120 | 97 | 24% | |
| Of which - issuance activity | ||||
| Revenues from credit card transactions | 355 | 316 | 12% | |
| Interest revenues | 150 | 146 | 3% | |
| Total revenues | 509 | 466 | 9% | |
| Operating, marketing and general and administrative expenses | 348 | 310 | 12% | |
| Credit loss expenses | 41 | 59 | (31%) | |
| Payments to banks | 68 | 61 | 11% | |
| Total expenses | 457 | 430 | 6% | |
| Comprehensive income, before tax | 52 | 36 | 44% | |
| Of which - acquiring activity | ||||
| Revenues from credit card transactions | 73 | 69 | 6% | |
| Interest revenues | 65 | 60 | 8% | |
| Total revenues | 136 | 129 | 5% | |
| Operating, marketing and general and administrative expenses | 68 | 65 | 5% | |
| Credit loss expenses | - | 3 | - | |
| Total expenses | 68 | 68 | 0% | |
| Comprehensive income, before tax | 68 | 61 | 11% |
Breakdown of active cards
Turnover of transactions in respect of valid credit cards (active and inactive) (in NIS million):

Breakdown of active cards


Breakdown of active cards

| For the nine month period ended September 30 |
For the three-month period ended September 30 |
||||
|---|---|---|---|---|---|
| 2025 | 2024 | 2025 | 2024 | December 31, 2024 |
|
| Bank cards | 63,727 | 59,912 | 22,737 | 21,069 | 80,382 |
| Non-bank cards | 50,531 | 43,769 | 18,592 | 15,976 | 59,388 |
| Total | 114,258 | 103,681 | 41,329 | 37,045 | 139,770 |
| As of | |||
|---|---|---|---|
| Key credit quality indicators (in %) | September 30, 2025 |
December 31, 2024 |
September 30, 2024 |
| Rate of balance of the provision for credit losses of outstanding receivables for credit card transactions |
2.03% | 2.24% | 2.30% |
| Rate of non-accruing receivable balance of receivables for credit card transactions |
1.08% | 1.13% | 1.20% |
| Rate of net write-offs of the average balance of receivables for credit card transactions |
1.20% | 1.43% | 1.46% |
Reporting Period - In the Reporting Period, finance expenses amounted to approx. NIS 227 million, compared with approx. NIS 242 million in the corresponding period last year. The decrease arises from an early repayment in full of the syndicated loan at the beginning of 2024.
The Quarter - In the quarter, finance expenses amounted to approx. NIS 79 million, compared with approx. NIS 78 million in the corresponding period last year.
| In NIS million | 1-9 | |||
|---|---|---|---|---|
| 2025 | 2024 | 2025 | 2024 | |
| Clal Insurance - Tier 2 capital notes | 148 | 151 | 49 | 53 |
| Clal Holdings - Bonds | 66 | 60 | 26 | 20 |
| CIMax | - | 16 | - | - |
| Other | 13 | 15 | 4 | 5 |
| Total | 227 | 242 | 79 | 78 |
The insurance companies in the Group are subject to the Provisions of the Solvency II-based Economic Solvency Regime in accordance with the application provisions of the Circular "Amendment to the Consolidated Circular Concerning Implementation of a Solvency II-Based Economic Solvency Regime for Insurance Companies", which was published on October 14, 2020.
In accordance with the Consolidated Circular, the Economic Solvency Ratio Report in respect of the December 31 and June 30 data of each year shall be included in the first periodic report published after the calculation date.
On November 25, 2025, Clal Insurance approved and published its Economic Solvency Ratio Report as of June 30, 2025, which was posted on the Group's website at:
https://www.clalbit.co.il/aboutclalinsurance/financialstatementsandpressrelease/.
It is noted that the calculation of the economic solvency ratio is based on data and models which may differ from those used by Clal Insurance as part of financial reporting, and which are based, among other things, on forecasts and assumptions that rely mainly on past experience. Specifically, and as detailed in the Economic Solvency Regime Circular, the calculation of the economic solvency ratio is based, to a large extent, on the model used to calculate the embedded value. For further details regarding the capital requirements that apply to Group companies, see Note 17(f) to the Annual Financial Statements.
In accordance with the principles for calculating the Deduction during the Transitional Period in accordance with the application provisions of the Economic Solvency Regime, the Deduction as of June 30, 2025 was revised and stands at NIS 2,012 million.
For additional information, including a general description of the economic solvency regime, the general underlying principles of the regime, the calculation methodology of the economic balance sheet and of the solvency capital requirement, Provisions for the Transitional Period, general review of the directives of the Commissioner's Directives relating to the Economic Solvency Ratio Report, definitions of key terms, comments and clarifications, please also read Sections 1, 3.1, 4.1 and 5.1 to the Economic Solvency Ratio Report of Clal Insurance as of June 30, 2025.
The solvency ratio as of June 30, 2025 does not include the effect of the Company's business activity in the period subsequent to June 30, 2025 and through this report's approval date.
For details regarding additional events during and subsequent to the Reporting Period, see Note 2.1 above.
The calculation made by the Company as of June 30, 2025 was audited by the independent auditors. The review was conducted in accordance with the International Standard on Assurance Engagements (ISAE) 3400, Assurance Engagements Other than Audits or Reviews of Historical Financial Information.
Following are data regarding Clal Insurance's solvency ratio and minimum capital requirement (MCR) according to the Solvency II regime.
| As of June 30 | As of December 31 | |
|---|---|---|
| 2025 | 2024 | |
| In NIS million | Unaudited | Audited |
| Own funds for SCR purposes | 16,043 | 14,706 |
| Solvency capital requirement (SCR) | 10,040 | 9,624 |
| Surplus | 6,003 | 5,082 |
| Economic solvency ratio (in %) | 160% | 153% |
| Effect of material equity transactions taken in the period between the calculation date and the publication date of the Company's Economic Solvency Ratio Report |
||
| Capital instruments raising (repayment) | 98 | 500 |
| Deviation from quantitative limitation | - | - |
| Own funds for SCR purposes | 16,141 | 15,206 |
| Surplus | 6,101 | 5,582 |
| Economic solvency ratio (in %) | 161% | 158% |
For details regarding the solvency ratio without applying the Provisions for the Transitional Period and regarding the target solvency ratio and restrictions applicable to the Company in connection with dividend distribution, see Subsection 3 below.
For events during the Reporting Period and subsequent to the report date, and their potential effect on the solvency ratio, see Section 2.1 and 2.2 above.

| As of June 30 | As of December 31 | ||
|---|---|---|---|
| 2025 | 2024 | ||
| In NIS million | Unaudited | Audited | |
| Minimum capital requirement (MCR) | 2,510 | 2,406 | |
| Own funds for MCR purposes | 11,717 | 10,975 |
According to the letter published by the Authority, in October 2017, (hereinafter - the "Letter") an insurance company shall be entitled to distribute a dividend only if, following the distribution, the company has a solvency ratio - according to the Economic Solvency Regime - of at least 100%, calculated without taking into account the Provisions for the Transitional Period and subject to the solvency ratio target set by the insurance company's Board of Directors. The aforesaid ratio shall be calculated without the relief granted in respect of the original difference attributable to the acquisition of the provident funds and management companies. In addition, the letter set out provisions for reporting to the Commissioner.
The following are data on Clal Insurance's economic solvency ratio, calculated without taking into account the Provisions for the Transitional Period.
| Solvency ratio without applying the | ||
|---|---|---|
| Provisions for the Transitional Period | As of June 30 | As of December 31 |
| 2025 | 2024 | |
| In NIS million | Unaudited | Audited |
| Own funds for SCR purposes | 14,198 | 13,284 |
| Solvency capital requirement (SCR) | 10,739 | 10,341 |
| Surplus | 3,459 | 2,943 |
| Economic solvency ratio - in % | 132% | 128% |
| Effect of material equity transactions taken in the period between the calculation date and the publication date of the Company's Economic Solvency Ratio Report |
||
| Raising of capital instruments | 594 | 500 |
| Deviation from quantitative limitation | - | (500) |
| Own funds for SCR purposes | 14,792 | 13,284 |
| Surplus | 4,053 | 2,943 |
| Economic solvency ratio - in % | 138% | 128% |
| The capital surplus in view of equity transactions made in the | ||
| period between the calculation date and the publication date of | ||
| the Economic Solvency Ratio Report, relative to the Board of | ||
| Directors' target (see Section B below): | ||
| The Board of Directors' economic solvency ratio target (%) | 115% | 115% |
| Capital surplus (shortfall) in relation to the target | 2,442 | 1,392 |
According to the economic solvency regime, the insurance liabilities were calculated in accordance with the Provisions of the Economic Solvency Regime, which in general, in relation to SLT life and health insurance, is calculated in accordance with the EV calculation practice in Israel.[1]The determination of the best estimate should be based on an estimation of the distribution of the potential best estimates ("Stochastic Models"), and in the absence of significant statistical data that will allow the assessment of the distribution probability of the best estimate, the Company used the expected value of each relevant factor ("Deterministic Models").
[1] EV (embedded value) is calculated in Israel in accordance with the rules and principles set by the Commissioner, who adopted the rules and principles of the report of the joint committee of insurance companies and the Commissioner, which worked with the guidance of consultants from Israel and abroad.
In accordance with an outline issued by the Commissioner in November 2023, the Stochastic Model will not be implemented in the calculation of the solvency ratio without implementing the Provisions for the Transitional Period - over 3 reporting dates - but the Company will disclose its effects in the Economic Solvency Ratio Report.
In the report as of December 31, 2024, the Company completed the stochastic calculation of the best estimate of the asymmetrical insurance liabilities cash flows (including carrying future variable management fees) based on an economic scenario generator,2 including the implementation of tests and control processes regarding the accuracy, robustness, and market consistency, as is the normal practice in foreign companies that implement stochastic models in the calculation of their economic solvency ratio. The Stochastic Model is used to calculate the optimal actuarial estimate of asymmetric insurance liabilities (including recognition of future variable management fees). With the Stochastic Model, the return used as a basis for the calculation remains unchanged compared to the Deterministic Model. However, the calculation of cash flows in the Stochastic Model takes into account fluctuations in the returns of the relevant assets in accordance with their composition and characteristics, including the investment channels, duration, and exposure to index and foreign currency exchange rates and their effect on recognition of the variable management fees. In order to create the Stochastic Model, the Company selected economic models that match its asset classes. As part of the process of selecting and calibrating those economic models, the Company was supported by international consultancy firms. In addition, the independent auditors reviewed the calculation process and the internal control.
For details regarding the revision of the capital target in Clal Insurance and dividend distribution in the Company and in Clal Insurance, see Note 2.1 (a) and (b) above.
In January 2022, a principles paper regarding the implementation of the Own Risk and Solvency Assessment of an Insurance Company (ORSA) as well as an amendment to the Provisions of the Consolidated Circular, Reporting to the Commissioner of Capital Market regarding Own Risk and Solvency Assessment of an Insurance Company (ORSA) were published.
According to the Letter of Principles, the Company is required to examine, at least once a year, and to file with the Commissioner, each year, a report outlining the interrelationships between the overall strategy and annual work plan and the Company's risk profile, risk management policy, overall exposure level and the adequacy of the buffer under various assumptions and scenarios. In doing so, the risk management policy, capital targets and the range of risk management applied by the Company should be examined and taken into account.
In April 2025, Clal Capital Raising issued to the public Bonds (Series N) totaling NIS 500 million in p.v., by virtue of a shelf prospectus dated April 9, 2025.
On July 31, 2025, Clal Capital Raising executed early redemption of the outstanding balance of Notes (Series I), in accordance with their terms and conditions.
Furthermore, subsequent to the reporting date, in October 2025, Clal Capital Raising issued approx. NIS 594 million p.v. in Notes (Series O) to the public and approx. NIS 555 million p.v. in Notes (Series O) to the Company by way of private placement. The private placement proceeds were used to cancel a NIS 450 million CPI-linked capital note, which was issued to the Company by Clal Insurance on October 29, 2020, and which was recognized by Clal Insurance as an additional Tier 1 capital instrument. The Bonds (Series O), which were issued to the public and under the private placement, constitute a single series for all intents and purposes.
For further details, see 2.1(d) above.
<-- PDF CHUNK SEPARATOR -->

On January 6, 2025, Max completed a private placement of commercial papers for institutional entities, by way of expanding CPs (Series 2) by approx. NIS 154 million par value.
On April 7, 2025, Max published a supplementary prospectus and a shelf prospectus dated April 8, 2025, and on April 24, 2025, it completed a NIS 207 million raising of Commercial Papers (Series 5) from institutional investors and - for the first time - also from the public par value. As from this date, Max became a reporting corporation, as defined by the Securities Law, 1968. Max's becoming a reporting corporation constitutes a part of its financing strategy as a growing company, and it allows Max to diversify its sources of financing for its operating activities.
On July 10, 2025, Max issued a new private series of Subordinated Notes (Series F) with a contractual loss absorption mechanism, in the total amount of NIS 150 million par value, which are recognized as Tier 2 capital from the date of their issuance. Notes (Series F) are linked to the Consumer Price Index. In addition, on July 13, 2025, Max completed a public offering of Bonds (Series E) totaling NIS 300 million in par value. Bonds (Series E) are linked to the Consumer Price Index. For further details, see Note 5 to the Consolidated Interim Financial Statements.
Max's reported equity capital amounted to NIS 2,168 million as of September 30, 2025, compared to NIS 2,061 million at the end of 2024 - an increase of approx. 5%, and compared to NIS 1,997 million on September 30, 2024 - an increase of approx. 9%. The equity capital as of the end of the third quarter of 2025 includes NIS 26 million in share capital, NIS 376 million in share premiums, a NIS 83 million capital reserve, NIS 7 million in accumulated other comprehensive loss, and NIS 1,690 million in retained earnings.
At the end of the third quarter of 2025, Common Equity Tier 1 capital amounted to NIS 2,170 million, compared to NIS 2,066 million as of December 31, 2024, and compared to NIS 2,002 million on September 30, 2024.
At the end of the third quarter of 2025, total capital amounted to NIS 2,794 million, compared to NIS 2,532 million as of December 31, 2024, and compared to NIS 2,462 million on September 30, 2024.
The capital adequacy ratios are calculated as the ratio of capital to the risk-weighted assets. The CET1 capital ratio is calculated as the ratio of CET1 capital to the risk-weighted assets. The total capital ratio is calculated as the ratio of total capital to the risk-weighted assets.
On September 30, 2025, the CET1 capital ratio amounted to 10.0%, which is similar to the ratio at the end of 2024 and on September 30, 2024. As of September 30, 2025, total capital to risk-weighted components ratio amounted to 12.9%, compared to 12.3% at the end of 2024, and 12.3% on September 30, 2024.
Max's CET1 capital ratio as of September 30, 2025 is the same as the ratio as of September 30, 2024 since the increase in equity as a result of the net income recorded in the period was offset by the increase in Max's activity and the growth in risk-weighted assets. The improvement in Max's total capital ratio as of September 30, 2025 compared to September 30, 2024 arises mainly from the issuance of a Tier 2 capital instrument (Subordinated Notes (Series F) with a loss absorption mechanism) on July 10, 2025.
In accordance with Proper Conduct of Banking Business Directive No. 203, "Measurement and Capital Adequacy - Credit Risk - the Standardized Approach", the weight of the risk of part of Max's exposure to Israeli banks derives from Israel's credit rating. Since Max uses ratings of the international credit rating agency Standard and Poor's (S&P), the downgrading of Israel's rating by this agency in April 2024 from -AA to +A led to an increase in the risk-weighted assets, which were recognized with respect to some of Max's exposures to the Israeli banks, which decreased Max's capital ratios by approx. 0.3%. The further downgrade of Israel's credit rating to A by S&P at the beginning of October 2024 does not affect Max's capital ratios, and even a further one-notch downgrade by S&P to A- is also not expected to affect Max's capital ratios. It is only if S&P will further downgrade Israel's rating by two or more notches to BBB+ or lower that, in Max's opinion, one can expect approx. 0.3%
decrease in its capital ratios based on data as of September 30, 2025. Max is not aware of an intention to affect such rating downgrade. The credit ratings assigned by other rating agencies do not affect Max's capital ratios.
On June 19, 2024, The Banking Supervision Department published a circular for revising Proper Conduct of Banking Business Directive No. 206 "Capital Measurement and Adequacy - Operational Risk", according to which on January 1, 2026 the existing directive will be replaced with a new directive, which adopts the revised directives of the Basel Committee regarding the calculation of capital requirements in respect of operational risk. The new directive redefines the business indicator components that serve as the basis for calculating the capital requirements in respect of the operational risk, and sets marginal coefficients to be multiplied by the business indicator in accordance with the ranges of the business indicator. Furthermore, the new directive stipulates that the business indicator will be multiplied by an internal loss multiplier, which will be based on the banking corporation's historical operating losses. It was further stipulated that a banking corporation, whose business indicator is lower than NIS 5 billion, is not required to use loss data in its calculation of the capital requirements, and its internal loss multiplier will stand at 1; for all other banking corporations, the internal loss multiplier will stand also at 1 through December 31, 2028, and the Banking Supervision Department will publish - no later than 2028 - the method for applying the internal loss multiplier to their capital requirements. Max is studying the effects of the revised directive on the calculation of the capital requirements.
Max's leverage ratio as of September 30, 2025 is 8.7%, similarly to the ratio at the end of 2024 and 8.6% as of September 30, 2024.
According to Proper Conduct of Banking Business Directive No. 472 "Merchant Acquirers and Acquiring Payment Card Transactions", an acquirer whose receivables balance in its latest Annual Financial Statements exceeds NIS 2 billion — the capital requirement will be calculated in accordance with Proper Conduct of Banking Business Directives Nos. 201-211 (Capital Adequacy and Measurement). It was also stipulated that despite that which is stated in Section 40 to Proper Conduct of Banking Business Directive No. 201, the Common Equity Tier 1 capital ratio shall not fall below 8%, and the total capital ratio shall not fall below 11.5%.
As from April 1, 2015, Max has been implementing Proper Conduct of Banking Business Directive No. 218 on leverage ratio (hereinafter - the "Directive"). Pursuant to the Directive, entities are required to have a consolidated leverage ratio of no less than 5%.
In the circulars published in recent years by the Banking Supervision Department amending the directive, it extended the term of an expedient set as a Temporary Order in November 2020, as part of adjustments to Proper Conduct of Banking Business Directives for dealing with the Covid-19 crisis, according to which the leverage ratio shall not fall below 4.5% on a consolidated basis. According to the last circular, dated September 14, 2025, against the background of a review conducted by the Banking Supervision Department to amend the directive and a review of the leverage ratio and its mix, the above relief was extended as a temporary order until June 30, 2027, provided that the leverage ratio does not fall below that as of December 31, 2026 or the minimum leverage ratio applicable to the banking corporation prior to the temporary order, whichever is lower.
Max's capital is designed to support all risks embodied in its activity as well as its multi-year business activity, including supporting its lines of business, expanding the activity and entering into new areas of activity and complement and supplement its operations.
Furthermore, Max analyzes its performance in a stress scenario, and has targets it will wish to meet upon the materialization of a stress scenario.
Max's policy, which was approved by its Board of Directors is to maintain a capital adequacy ratio, which is higher than the minimum threshold set by the Bank of Israel, and which is greater from the capital requirements needed to cover the risks in accordance with the results of Max's Internal Capital Adequacy Assessment Process (ICAAP).

In accordance with Max's risk profile, on June 30, 2024 Max's Board of Directors approved Max's CET1 capital ratio internal target at 9.25% instead of 10% as was the case through that date. The revised internal target is 125 basis points (1.25 percentage points) higher than the minimum CET 1 capital ratio set by the Banking Supervision Department. Max has a safety buffer, which is higher than the revised internal target. The internal target for total capital ratio has not changed and stands at 12%.
Following is a breakdown of the risk-weighted assets and capital requirements in respect thereof:
| As of September 30 | As of September 30 | As of December 31 | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 2025 | 2024 | 2024 | ||||||||
| Unaudited | ||||||||||
| Risk weighted |
Capital | Risk weighted |
Capital | Risk weighted |
Capital | |||||
| In NIS million | assets | requirements | assets | requirements | assets | requirements | ||||
| Credit risks - standardized approach | ||||||||||
| Of banking corporations | 1,394 | 160 | 1,202 | 138 | 1,217 | 140 | ||||
| Of corporations | 1,898 | 218 | 1,649 | 190 | 1,747 | 201 | ||||
| Retail to individuals | 11,971 | 1,377 | 11,395 | 1,310 | 11,775 | 1,354 | ||||
| Of small businesses | 1,649 | 190 | 1,393 | 160 | 1,419 | 163 | ||||
| Other assets | 940 | 108 | 1,049 | 121 | 1,048 | 121 | ||||
| Credit valuation adjustment (CVA) | 1 | - | - | - | 1 - |
|||||
| Total credit risk | 17,853 | 2,053 | 16,688 | 1,919 | 17,207 | 1,979 | ||||
| Market risk - standardized approach | 145 | 17 116 |
13 55 |
6 | ||||||
| Operational risk - | ||||||||||
| standardized approach | 3,629 | 417 | 3,234 | 372 | 3,347 | 385 | ||||
| Total risk-weighted assets and | ||||||||||
| capital requirements | 21,627 | 2,487 | 20,038 | 2,304 | 20,609 | 2,370 | ||||
| Capital base | 2,794 | 2,462 | - 2,532 |
|||||||
| Total capital ratio | 12.9% | 12.3% | 12.3% | |||||||
| CET1 capital ratio | 10.0% | 10.0% | 10.0% |
* Calculated in accordance with Proper Conduct of Banking Business Directives Nos. 201-211 on "Capital Adequacy and Measurement", and Proper Conduct of Banking Business Directive No. 472 "Merchant Acquirers and Acquiring Payment Card Transactions", which came into effect on September 1, 2016.
The dividend distribution in Max is subject to the directives of the Banking Supervision Department, including compliance with capital adequacy restrictions under the Basel directives. A dividend distribution is permitted subject to the provisions of the Companies Law, 1999, which stipulates, among other things, that Max may make a distribution out of its earnings, provided that there are no reasonable concerns that the distribution will prevent Max from fulfilling its existing and future undertakings, when they fall due.
During 2024, certain restrictions on dividend distribution included in Max's financing agreements were lifted.
On June 30, 2024, Max's Board of Directors set, for the first time, a dividend distribution policy. According to the approved policy, as from 2024 Max will be able to distribute every year dividends at a total amount of up to 30% of Max's net income for the year, which preceded the distribution year, in accordance with its consolidated financial statements. It is clarified that by setting the policy Max does not undertake to distribute a dividend on a certain date or rate, any distribution shall be subject to the full discretion of Max's Board of Directors and require the individual approval of the Board of Directors of Max, subject, among other things, to compliance with all the restrictions applicable to Max under the law and under directives of the Banking Supervision Department.
Accordingly, in 2024, a NIS 62 million dividend was approved and distributed, which constitutes approx. 28% of Max's net income for 2023.
Both the set dividend distribution policy and the actual distribution which was approved were carefully considered, while retaining high capital surpluses in relation to Max's capital targets, in accordance with the regulator's expectation that the capital planning will be assessed in a conservative and informed manner in view of the War and the uncertainty in the Israeli economy.
In addition, under the issuance of the Bonds (Series E) in July 2025, Max undertook, as is generally acceptable, not to distribute dividends under certain circumstances, such as non-compliance with the financial covenants it undertook to comply with, the establishment of grounds for immediate repayment, or breach of any of its material undertakings, all as detailed in the deed of trust.
The consolidated cash flows provided by operating activities in the Reporting Period amounted to approx. NIS 1,006 million; most of the amount arises from realization of financial investments by the Insurance Company, offset be paid taxes. The consolidated cash flows used for investing activities totaled approx. NIS 1,813 million in the Reporting Period, mainly from a reduction in credit provided to card holders and merchants. The consolidated cash flows provided by financing activities totaled approx. NIS 202 million in the Reporting Period and included mainly the repayment of credit from banking corporations. The Group's cash and cash-equivalent balances decreased from a total of approx. NIS 7,069 million at the beginning of the Reporting Period to approx. NIS 6,344 million at the end of the Reporting Period.
The Company attaches great importance to maintaining sufficient cash balances, in a manner that will allow it to repay its obligations, and support, where required, the capital needs of Clal Insurance, and liquidity needs in respect of the activity of other Group investees. Other funding sources include, among other things, dividend distributions from investees, and the option of selling stakes in investees, debt raising from the banking system and/or the public, utilization of credit facilities and capital raising.
It is clarified that some of the investees are subject to regulatory provisions regarding dividend distribution beyond the distribution limitations set out in the Companies Law, 1999, which stipulates, among other things, that the Company may make a distribution out of its earnings, provided that there are no reasonable concerns that the distribution will prevent the Company from fulfilling its existing and future undertakings, when they fall due:
For further details regarding the restrictions on dividend distributions in Clal Insurance and Max, see Note 6 to the Consolidated Financial Statements.
Furthermore, the Company controls the following entities which are not subject to special Regulatory Restrictions pertaining to dividend distribution beyond those of the Companies Law:

This investment is presented among investment in investees based on equity value, and was not included in the financial investments in this section.
As of the reporting date, the Group has three types of financial liabilities, subordinated notes issued to address Clal Insurance's capital needs, and balances used in Max's operating activities issued by the Company.
Following is a table providing a breakdown of the net financial debt (the table includes the following companies: the Company, CIMax Holdings Ltd., and Clal Agency Holdings (1998) Ltd. as stated above, and does not include Clal Insurance and Max, which are subject to Regulatory Restrictions in addition to the distribution restrictions set out in the Companies Law, 1999):
| As of September 30 | As of December 31 | |
|---|---|---|
| NIS million | 2025 | 2024 |
| Financial assets | ||
| Cash and cash equivalents | 62 | 37 |
| Other financial investments, mainly money market fund and Israeli | 142 | |
| T-Bills by the Company | 209 | |
| Restricted Tier 1 capital instrument of Clal Insurance *) | 514 | 493 |
| Total assets | 785 | 672 |
| Less current maturities | ||
| Current financial liabilities | 4 | 43 |
| Financial assets less current maturities | 781 | 629 |
| Non-current financial liabilities | ||
| Non-current financial liabilities: | ||
| Bonds issued by the Company - liability component | 1,536 | 1,522 |
| Total liabilities | 1,525 | 1,522 |
| Net financial debt | 755 | 892 |
| Unutilized credit facility**) | 250 | 250 |
| Series / issuance date |
Bonds (Series A) |
Bonds (Series A) (expansion) |
Bonds (Series A) (second expansion) |
Bonds (Series B) (convertible bonds) |
Bonds (Series C) |
Bonds (Series C) (expansion) |
|
|---|---|---|---|---|---|---|---|
| Issuance date | February 2023 June 2023 | August 2023 | February 2023 | December 2023 | July 2025 | ||
| Par value on issuance date (in NIS) |
249,100,000 | 250,000,000 | 400,000,000 | 150,000,000 | 500,000,000 | 350,000,000 | |
| Par value as of September 30, 2025 (in NIS) |
152,131,060 | 152,680,000 | 244,289,000 | 149,989,800 | 500,000,000 | 350,000,000 | |
| Carrying amount as of September 30, 2025 (in NIS) |
Approx. NIS 151 million |
Approx. NIS 150 million |
Approx. NIS 241 million |
Approx. NIS 143 million **) |
Approx. NIS 497 million |
Approx. NIS 354 million |
|
| Market value as of September 30, 2025*) |
Approx. NIS 156 million |
Approx. NIS 157 million |
Approx. NIS 251 million |
Approx. NIS 288 million |
Approx. NIS 526 million |
Approx. NIS 368 million |
|
| Interest type | Fixed, non-linked | Fixed, non-linked | Fixed, non-linked | ||||
| Nominal interest rate | 4.7% | 2.8% | 5.25% | ||||
| Interest payable as of September 30, 2025 |
Approx. NIS 4 million |
Approx. NIS 4 million |
Approx. NIS 7 million |
Approx. NIS 2 million |
Approx. NIS 11 million |
Approx. NIS 8 million | |
| Effective interest rate on issuance date |
4.9% | 5.6% | 5.3% | 4.9% | 5.5% | 5.0% | |
| Listed on the TASE | Yes | Yes Yes |
|||||
| Principal payment dates |
February 28, 2028 | 2031 | February 28, 2028 The principal shall be repaid in three installments in each of the years 2029- |
||||
| Interest payment dates |
on February 28 of each of the years 2024-2028 | The interest shall be paid in a single annual installment | The interest shall be paid in a single annual installment on February 28 of each of the years 2024-2028 |
The interest will be paid in two semi annual installments, on November 1 and May 1 of each of the years 2024-2031 |
|||
| Are the notes convertible |
No | Yes | No | ||||
| Linkage base and terms |
Notes (principal and interest) are not linked to the CPI and/or to any currency |
Notes (principal and interest) are not linked to the CPI and/or to any currency |
Notes (principal and interest) are not linked to the CPI and/or to any currency |
||||
| Pledged assets | None | None | None |

| Series / issuance date Bonds | (Series A) | Bonds (Series A) (expansion) |
Bonds (Series A) (second expansion) |
Bonds (Series B) (convertible bonds) |
Bonds (Series C) |
Bonds (Series C) (expansion) |
|---|---|---|---|---|---|---|
| Company's right to execute early redemption or forced conversion |
A. Market value; | amount to the higher of: B. Outstanding par value; government bonds plus a 1% interest. |
The Company may execute full or partial early redemption of its notes no more than once a quarter. Payment to note holders in respect of early redemption shall C. Balance of cash flow (principal and interest) discounted using the return on |
The Company may execute full early redemption of its notes starting 30 days from their listing on the stock exchange, and no later than 180 after such a listing. The payment to note holders in respect of early redemption shall be the outstanding par value of the notes (principal and accrued interest) plus one-off early redemption fee of 2% of the outstanding par value. The Company does not have the right to execute a forced conversion of the notes. |
the higher of: A. Market value; B. Outstanding par value; 1% interest. |
The Company may execute full or partial early redemption of its notes no more than once a quarter. Payment to note holders in respect of early redemption shall amount to C. Balance of cash flow (principal and interest) discounted using the return on government bonds plus a |
| Series' materiality | Immediate Reports), 1970 | The series is material as this term is defined in Regulation 10(b)13(a) of the Securities Regulations (Periodic and |
The series is material as this term is defined in Regulation 10(b)13(a) of the Securities Regulations (Periodic and Immediate Reports), 1970 |
of the Securities 1970 |
The series is material as this term is defined in Regulation 10(b)13(a) Regulations (Periodic and Immediate Reports), |
|
| A cross-default clause is in place ***) |
Yes | Yes | Yes |
*) The market value includes interest accrued as of September 30, 2025.
**) Of which approx. NIS 13 million represents the equity component presented under equity.
| Criterion | Bonds (Series B) (convertible bonds) |
|---|---|
| Details of the security into which the bonds may be converted |
The bonds are convertible into ordinary shares of the Company |
| Conversion ratio | At the issuance date, the conversion ratio was as follows: Every NIS 85 p.v. of the bonds will be convertible into one ordinary share of the Company |
| In June 2025, after the Company's dividend distribution, the conversion ratio has changed such that every NIS 81.93 p.v. of Bonds will be convertible into one ordinary Company share (instead of the previous conversion rate under which every NIS 83.73 p.v. of Bonds were convertible into one ordinary Company share). |
|
| Key terms of conversion, including conditions precedent for the execution of a conversion and any distribution adjustments |
The bonds are convertible on each day on which trading takes place on the Stock Exchange through February 18, 2028; If during the conversion right period the Company will distribute bonus shares and/or dividend and/or offer shares by way of offering rights, the number of shares arising from the conversion will be adjusted. For further details, see Section 6.3.3 to the deed of trust attached to the shelf offering report of February 9, 2023. |
***) For further details, see Section 8.1.14 to the deeds of trust of Bonds (Series A) and (Series B) which were attached to the shelf offering report of February 9, 2023 and Section 8.1.14 to the Trust Deed (Series C) attached to the shelf offering report dated December 4, 2023.
| Bonds (Series A) |
Bonds (Series B) (convertible bonds) |
Bonds (Series C) | |
|---|---|---|---|
| Rating agency | Maalot | Maalot | Maalot |
| Rating on issuance date | ILAA- | ILAA- | ILAA |
| Current rating | ILAA- | ILAA- | ILAA |
The trustee for the Notes (Series A, Series B and Series C) is Hermetic Trust (1975) Ltd. The names of the individuals in charge of the notes are Adv. Dan Avnon and/or Adv. Meirav Ofer, Tel: 073- 2171000, Fax: 03-5271451, email: [email protected], postal address: Champion Tower, 13th Floor, 30 Derech Sheshet HaYamim, Bnei Brak.
As part of the trust deed of the Bonds (Series A, Series B and Series C), The Company undertook not to place a floating charge on all of its assets as long as the Bonds (Series A, Series B and Series C) are not repaid in full, unless it has obtained the bond holders' consent in advance or placed a floating charge of the same rank in favor of the bond holders, pari passu. Furthermore, with respect to the expansion of the Bonds (Series A, Series B and Series C), the Company assumed restrictions on dividend distribution; it also undertook to comply with financial covenants whereby its shareholders' equity will not fall below NIS 3.2 billion (as part of Series A and Series B) or NIS 3.4 billion (as part of Series C), and its net financial debt to total assets ratio will not exceed 50%.
In accordance with the deeds of trust, if changes are made to a parameter used to calculate any of the financial covenants detailed in the deeds of trust as a result of changes to generally accepted accounting principles applicable through that date (hereinafter - the "Old Standards"), and the effect of the abovementioned changes on the parameter used to calculate the financial covenants is nonnegligible (as defined in the deeds of trust) - starting on the first-time application date of the accounting principles, the relevant financial covenant will be proportionally adjusted to the change arising from the application of the accounting principles. The abovementioned revised financial covenant will apply as from the first-time application date of the accounting principles.
As stated in Note 2 to the Company's Interim Financial Statements as of September 30, 2025 (hereinafter - the "Interim Financial Statements"), as from January 1, 2025, the Group applies IFRS 17 and IFRS 9 for the first time (hereinafter - the "New Accounting Principles") in respect of financial statement data of Clal Insurance Company Ltd. - a Company subsidiary. The effect of the transition to reporting on the Group's financial position in accordance with the New Accounting Principles is detailed in Note 14 to the Interim Financial Statements.
In accordance with Note 14 to the Interim Financial Statements, as a result of the first-time application of the New Accounting Principles, the Company's equity as of December 31, 2024 decreased by 7.5% compared to the equity calculated in accordance with the Old Standards (from approx. NIS 9,450 million to approx. NIS 8,742 million), and therefore - as from the first-time application date of the New Accounting Principles - the minimum equity financial covenant set in each of the deeds of trust shall be proportionally adjusted, such that as from the first-time application date of the New Accounting Principles, the minimum equity stated in the deeds of trust shall be deemed replaced by those stated in the following table:

| Section in the | Minimum equity in accordance with the Old Standards |
Minimum equity in accordance with the New Accounting Principles |
|||
|---|---|---|---|---|---|
| Deed of Trust | Series | In NIS billion | In NIS billion | ||
| A and B | 3.2 | 2.96 | |||
| 6.3.1 (a) | C | 3.4 | 3.15 | ||
| A and B | 4.2 | 3.89 | |||
| 6.2.1 | C | 4.4 | 4.07 | ||
| A and B | 3.7 | 3.42 | |||
| 6.2.2 | C | 3.9 | 3.61 | ||
| A and B | 3.7 | 3.42 | |||
| 6.5.1 (a) | C | 3.9 | 3.61 |
For further details, see Section 6.3.1 to the deeds of trust of Bonds (Series A) and (Series B) which were attached to the shelf offering report of February 9, 2023 and Section 6.3.1 to the Trust Deed (Series C) attached to the shelf offering report dated December 4, 2023.
In addition, an adjustment mechanism was set whereby the interest rate will increase as a result of failure to comply with any of the financial covenants.
The financial covenants will be adjusted if - as a result of the first-time application of accounting standards - they will undergo a change, whose effect is not negligible. For further details, see Section 6.3 to the deeds of trust of Bonds (Series A) and (Series B) which were attached to the shelf offering report of February 9, 2023 and Section 6.3 to the Trust Deed (Series C) attached to the shelf offering report dated December 4, 2023.
An adjustment mechanism was also set whereby the interest rate will increase if the Company's rating will be downgraded. For further details, see Section 6.4 to the deeds of trust of Bonds (Series A) and (Series B) which were attached to the shelf offering report of February 9, 2023 and Section 6.4 to the Trust Deed (Series C) attached to the shelf offering report dated December 4, 2023.
As of the reporting date, the Company complies with the covenants described above. As of September 30, 2025, the net financial debt ratio is approx. 6%, and shareholders' equity amounts to approx. NIS 10.1 billion.In addition, as of the reporting date and the publication date of this report, and during the period starting on the notes' issuance date, the Company has complied and continues to comply with all the conditions and undertakings as per the deeds of trusts, and no circumstances have arisen which establish grounds for immediate repayment of the notes. Furthermore, the Company did not receive notice from the trustee for the notes regarding its failure to comply with the conditions and undertakings as per the deeds of trusts.
The key points of the deeds of trust of Bonds (Series A and Series B), which were signed between the Company and the trustee, are attached to the shelf offering report of February 9, 2023, and the key points of the trust deed of Bonds (Series C) are attached to the shelf offering report of December 4, 2023, and the full texts of the deeds of trust are available for perusal by appointment at the Company's registered office on any business day during normal working hours.
On July 1, 2025, the Company carried out a private placement of Bonds (Series C) of the Company, by way of expanding an existing series. The Company allocated NIS 350 million in par value of Bonds (Series C), in exchange for a total of approx. NIS 358.4 million. The proceeds of the placement were used for partial early redemption of the Company's Bonds (Series A) and on July 13, 2025, the Company redeemed, by way of a partial early redemption, NIS 350 million in par value of Bonds (Series A).
The abovementioned issuance costs of the Bonds (Series C) totaled approx. NIS 1 million.



* Forecast data in accordance with the Bank of Israel Research Department's forecast, September 2025.


* The December 2025 data is based on the consensus of forecasts according to Bloomberg, November 5, 2025.

As from October 7, 2023, Israel has been in a state of war; for further details, see Section 2.1(e) above.
Development in the market and employment in Israel
In accordance with Central Bureau of Statistics publications, in the third quarter of 2025, annualized GDP increased by 12.4% compared to the previous quarter. The sharp increase in GDP in the third quarter of 2025 reflects a substantial increase in private spending, export of goods and services and investment in property, plant and equipment compared to the slumps in the second quarter of the year due to Operation Rising Lion. According to the macroeconomic forecast of the Bank of Israel's Research Department (September 2025), GDP is expected to grow by 2.5% in 2025, and by 4.7% in 2026.
As of the end of September 2025, the budget deficit amounted to 4.7% of GDP. In accordance with the Bank of Israel's forecast, the government budget deficit in 2025 and 2026 is expected to amount to 5.1% of GDP and 4.3% of GDP, with the debt to GDP ratio expected to increase to 71% of GDP in 2025, and remain at a similar level in 2026.
The labor market - upon the outbreak of the War, the broad unemployment rate (a data which includes - in addition to those unemployed - also those who are temporarily absent due to economic reasons, such as expense for unpaid leave) increased sharply from 4.2% to 9.7% in October 2023; however since then, the broad unemployment rate declined to 3.3% in September 2025. In accordance with the Bank of Israel's forecast, the broad unemployment rate is expected to stand at approx. 3.4% at the end of 2025 and remain at a similar level at the end of 2026.
According to the Central Bureau of Statistics' estimates for August 2025, the average wage of a salaried employee continues to rise, and has risen by 5% compared to August 2024. The average wage for a salaried employee in current PPPs was NIS 13,935.
The housing market – the increase in house prices has subsided and stands at 0.5% for the past twelve months (August-September 2025, compared to August-September 2024).
The state of Israel's credit rating stands at Baa1 by Moody's and A by S&P/Fitch. All rating agencies assigned a negative rating outlook, except for S&P ("stable"). Following the ceasefire agreement in Gaza, Moody's announced that the outlook will not be revised since the risks that the conflict will continue remain high. In order for the rating outlook to stabilize, the rating agencies first expect the War to end and for the government to stabilize the debtto-GDP ratio. On November 7, 2025, S&P announced the upgrading of Israel's credit rating outlook from negative to stable, and reiterated the rating at A. The agency cited the ceasefire agreement between Israel and Hamas of October as the main reason for the change, which could soften pressure on Israel's economy, labor market, and public finances
Inflation data In the third quarter inflation increased by 1.4%; since the beginning of the year - inflation was up by 3%.
Foreign exchange rates
Since the beginning of the year, the NIS has appreciated by 9.3% against the USD.
Development in interest rates and returns
In September 2025, the Monetary Committee decided to leave the interest rate without change at 4.5%, as was the case in its recent meetings.
| In % | 1-9 | 7-9 | For the | ||
|---|---|---|---|---|---|
| Share indices in Israel | 2025 | 2024 | 2025 | 2024 | year 2024 |
| TA 35 | 33.6 | 13.8 | 8.1 | 7.0 | 28.4 |
| TA 90 | 31.8 | 9.5 | 5.0 | 13.3 | 30.9 |
| TA 125 | 33.9 | 12.3 | 7.5 | 8.4 | 28.6 |
| TA Growth | 21.3 | 16.2 | 0.8 | 5.3 | 37.3 |
| Bond indices in Israel | |||||
| General | 4.7 | 2.1 | 1.6 | 2.4 | 4.9 |
| Tel Bond-CPI Linked | 5.3 | 4.5 | 2.1 | 2.8 | 6.4 |
| Tel Bond-Shekel | 4.2 | 2.2 | 1.1 | 1.5 | 6.1 |
| CPI-Linked Government Bonds | 3.8 | 0.3 | 1.8 | 3.2 | 2.3 |
| Government - NIS | 4.9 | (0.2) | 1.2 | 1.8 | 3.0 |
| Share indices across the world | |||||
| Dow Jones | 8.7 | 12.0 | 4.9 | 7.9 | 12.7 |
| NASDAQ | 16.5 | 20.8 | 10.7 | 2.3 | 28.7 |
| Nikkei Tokyo | 12.6 | 13.3 | 11.0 | (4.2) | 19.2 |
| CAC Paris | 7.0 | 1.2 | 3.0 | 2.1 | (2.2) |
| FTSE London | 14.4 | 6.5 | 6.7 | 0.9 | 5.7 |
| DAX Frankfurt | 19.9 | 15.4 | (0.1) | 6.0 | 18.8 |
| MSCI AC | 15.3 | 17.5 | 7.0 | 7.8 | 17.5 |
| S&P 500 | 13.1 | 20.3 | 7.3 | 5.1 | 23.2 |
For details regarding the effects on the financial results, see Section 2 above and Note 5 to the Financial Statements.

The third quarter of 2025 was marked by ongoing tensions around the US-China trade war, with China responding with increased support for domestic industries and tighter regulation of American goods, and both sides imposed mutual export restrictions. It is noted that subsequent to the end of the quarter, the parties signed an agreement for mutual suspension of tariffs for a period of one year. At the same time, new regional trade agreements reduced some of the uncertainty, and markets were highly volatile but continued to climb due to increasing investments in AI infrastructures.
Inflation around the world continues to subside and stabilize, which allowed central banks around the world to cut interest rates. In the labor market, developing countries report a slowdown in recruitment, raising concerns of slowing global growth.
From a geopolitical perspective, the war in Ukraine continues without signs of subsidence, in the Middle East escalation peaked with a direct conflict between Israel and Iran in the second quarter, and political instability in Europe appears to continue. Political upheavals in Asia and Latin America contribute to uncertainty in the markets.
United States – in the third quarter of 2025 tensions around trade policies subsided to some extent, after agreements signed in the previous quarter contributed to the stabilization in some of the industries affected by the tariffs. However, concerns regarding rising prices due to tariffs which were not lifted continue to have an adverse effect on inflation forecasts; inflation has now declined to 3%, but is still above the central bank's target. The central bank has cut interest rates again in September and again in October, and the market continues to expect a further interest rate cut this year and 2 more in 2026. The US economy experienced moderate growth in the third quarter, at an annual rate of approx. 1.8%; the labor market remained strong with a stable unemployment rate of around 4.2%. Despite the robustness of the labor market, there were signs of a slowdown in recruitment in some sectors, which raises doubts as to whether the high growth rate can be maintained.
Europe – in the third quarter of 2025, the European Central Bank's interest rate was maintained at 2%, after inflation continued to subside and currently stands at approx. 1.7%. However, concerns regarding domestic inflationary pressures and weak growth forecasts caused the central bank to maintain its conservative monetary policy. The European economy grew at a slow rate of approx. 0.2% in the third quarter, mainly due to a slowdown in Germany and France.
The geopolitical situation remained tense due to the ongoing war between Russia and Ukraine, which causes uncertainty regarding energy supply and trade. The unemployment rate in the quarter remained stable around 6.2%.
China – in the third quarter of 2025, the effects of the trade war with the United States continued to be substantial, but the announcement of negotiations for a trade agreement and a "ceasefire" subsequent to the end of the quarter contributed to a subsidence in tensions in the markets. However, the mutual tariffs which were not lifted continue to have an adverse effect on some industries, indicating a change in the trade structure between the two countries. The growth rate in the third quarter of 2025 is 1.1%, reflecting an ongoing slowdown due to the domestic economic policy, alongside external challenges.
In this chapter, we will review in a condensed form laws, regulations, circulars and very material position papers, or drafts of laws, regulations, circulars and very material position papers, that apply to the activity of the Group's institutional entities, and which are material to the Group's activity, as published by the Knesset, the government or the Commissioner of the Capital Market, Insurance and Savings, as the case may be, subsequent to the publication date of the Annual Financial Statements.
We will also review - in a condensed form - laws, regulations, Proper Conduct of Banking Business Directives (hereinafter - "PCBB") and very material position papers, or drafts of laws, regulations, PCBBs and very material position papers, that apply to the activities of issuance, acquiring and processing of payment cards and credit to private individuals and businesses (hereinafter - "Max's Activity"), and which are material to the Group's activity, as published by the Knesset, the government or the Banking Supervision Department, as the case may be, subsequent to the publication date of the Annual Financial Statements.
In April 2025, the Knesset's Constitution, Law and Justice Committee passed the second and third readings of the Companies Law Bill (Amendment No. 38), 2025. Among other things, the bill includes the following proposed amendments regarding a company without a controlling shareholder: Adding a rebuttable presumption whereby in a company, none of the shareholders of which has a stake of more than 50% of its means of control, a stake of 25% or more of the means of control will be deemed as control therein; the requirement to appoint external directors was replaced by the requirement to appoint a majority of independent directors in the Board and its committees; allowing companies to pay a Chairperson of the Board, who is an independent director, a compensation, which is higher than the compensation cap paid to an external director; regulating a procedure for nomination of candidates for service as directors by an independent Appointment Committee; regulating a procedure for approval of transactions with directors and a procedure for approval of extraordinary transactions with substantial shareholders, who hold 10% or more of a certain type of means of control. It is noted that several changes have been made to the original bill, such as revoking the prohibition on an independent director's affinity to any director.
The law will not come into force before July 2026, and its coming into force is conditional upon the regulations, which will be brought for approval by the Committee, and in any case, Provisions for the Transitional Period will apply to serving directors. To date, the Company is unable to assess the implications of the bill and the regulations which will be promulgated, to the extent that they are promulgated, and their effect, due to, among other things, the fact that strict provisions apply to the Company by virtue of its status as the controlling shareholder in an insurance company.
In November 2025, an amendment to the Companies Regulations (Matters Not Constituting an Interest) was published, clarifying what constitutes a "negligible" relationship, which will not be deemed an "interest" impairing a director's independence. The amendment determines that a "negligible relationship" is one which does not impair the director's independence on the basis of an open list of considerations regarding this matter (the nature of the relationship, its essence, the date of its formation, its duration and the parties thereto).
Furthermore, the regulations have been amended such that it is now possible to determine that an employment relationship or the service as an officer - by the director or their related parties - are also negligible.
Further to the report published in August 2025 by the inter-ministerial taskforce for the assessment of measures to increase retail banking competition in the banking system, which looked into steps to remove barriers to the entry of additional players into the banking system, in November 2025 a draft bill - Increasing Competition in the Banking Market (Legislative Amendments), 2025 was published (hereinafter - the "Banking Law Draft Bill"), which proposes to implement the legislation amendments required for the adoption of the inter-ministerial taskforce's recommendations, the key points of which are:

Further to the above, in November 2025, a draft government resolution was published regarding structural changes which will be discussed in the lead-up to the 2026 Economic Plan (hereinafter - the "Draft 2026 Economic Plan"), in which it is proposed, among other things, to task the Minister of Finance with promoting the necessary legislative amendments based on the inter-ministerial taskforce's recommendations, the principles set forth in the Banking Law Draft Bill and in another draft bill, which has not yet been published, regarding the regulation of corporations holding financial entities, including the amendment to the VAT Law.
Inaddition, in June 2025, the Banking Supervision Department published a draft roadmap regarding the modification of the Banking Supervision Department's directives to its regulatory levels, in order to expand the implementation of proportionate regulation approach, and thus enable continued support for the entry of new entities into the banking system. Among other things, the draft defines permanent levels for all banks, in accordance with their total assets under management (up to NIS 15 billion; between NIS 15-50 billion, and over NIS 50 billion); the draft also sets a preparation period for new banks (of two years, and gradual implementation in accordance with the scope and complexity of the new bank's activity).
The roadmap draft includes planned modifications to various Proper Conduct of Banking Business Directives, such as tiered capital and liquidity requirements, reliefs with respect to Proper Conduct of Banking Business Directives pertaining to corporate governance and risk management, credit, investments and activity involving securities, financial risks, operational risks, technology and cyber, and bank-customer relations.
At this stage, it is impossible to assess the effects of the Banking Law Draft Bill and the Draft 2026 Economic Plan on retail banking competition in the banking system. However, if they are issued as final directives, such that additional entities will be able to obtain a bank license and/or holding companies, which control institutional entities, will be able to control a small bank, the competition in the financial and banking system may intensify and the market relevant to the Group's activity may undergo structural changes.
In April 2025, the Privacy Protection Authority's guidance was published as a draft for public comment, presenting the Authority's interpretation of the provisions of the Privacy Protection Law and the regulations promulgated thereunder for the purpose of exercising its powers regarding databases, which use artificial intelligence systems, including for the purpose of exercising the supervisory powers, powers regarding administrative inquiries, enforcement and imposition of sanctions conferred upon the Authority under Amendment No. 13 to the Privacy Protection Law, which entered into force in August 2025 (hereinafter - the "Draft Guidance"). Under the Draft Guidance, the Authority clarified that the Privacy Protection Law applies to artificial intelligence systems, which store or actually process personal information, and clarified the appropriate application of the provisions of the law and its regulations to artificial intelligence systems.
Drafts of the Supervision of Financial Services Regulations (Provident Funds) (Fees), 2025 and the Supervision of Financial Services Regulations (Insurance) (Fees), 2025 were published in June 2025 (hereinafter - the "Draft Fees Regulations"). Under the Draft Fees Regulations, it is proposed to change the existing situation, whereby the amount of fees is uniform for each provident fund and for each insurance subsegment, and to prescribe fee amounts, which will be based on the total assets under management.
Insofar as the current version will be the final one, it will lead to a very substantial increase in the amounts of annual fees imposed on the Group's institutional entities.
The Israel Insurance Association submitted a response to the drafts on behalf of the companies.
The Company's assessments regarding the effects of the Draft Fees Regulations constitutes forwardlooking information, which is based on Company's assessments and assumptions as of the report publication date, and the actual outcome may be materially different than predicted, and depends, among other things, on the final version of the regulations, if and when they are amended and the manner in which the final version is to be implemented.
The Draft 2026 Economic Plan was published in November 2025, which suggests, among other things, the amendment of various legal provisions pertaining to the provision of a bank guarantee, such that one will also be able to provide a guarantee issued by non-bank guarantee providers, including insurers, in order to increase competition in the guarantee market. It is also suggested to task the ministers with the assessment and promotion of similar amendments to secondary legislation within their remit and to determine that such assessment will be carried out in any future regulation.
At this stage, it is impossible to assess the effects of the Draft 2026 Economic Plan on non-bank guarantees. However, should the above suggestions be issued as final directives, such that non-bank entities will be able to issue guarantees, competition in the financial system regarding this issue may increase.
In November 2025, the Draft 2026 Economic Plan was published, in which it is proposed, among other things, to amend the provisions of the Credit Data Law, 2016, such that it will be possible to set up a Central Credit Register for businesses. which will give credit providers access to corporations' data, while adapting the scope of the law's provisions to the type of database and revising those provisions such that they reflect the distinction between this register and the register for private individuals, in terms of information sources, types of credit data, the register's objectives, etc. Other proposed amendments to the law are aimed at improving the efficiency of the Central Credit Register for private customers and improving the household credit market, including the amendment and expansion of a credit indication mechanism.
At this stage, it is impossible to assess the effects of the Draft 2026 Economic Plan on the Credit Data Law. However, should the above suggestions be issued as final directives, this may require Clal Insurance to make substantial operational preparations.
The comprehensive new pension funds are eligible to guaranteed return at a rate of 30% of the total balances accrued in the fund.
Under the Supervision of Financial Services Regulations (Provident Funds) (Imputation of Yield in a Comprehensive New Pension Fund), 2016 (hereinafter - the "Yield Imputation Regulations"), a different allocation of the designated bonds was determined, divided into three groups: annuity recipients, planholders aged fifty or older and young planholders. As from July 1, 2017, the imputation of the guaranteed return in the comprehensive pension fund is carried out such that for annuity recipients a return at the rate of 60% of total assets of the annuity recipients is imputed in respect of Guaranteed-Return Assets, whereas for planholders, who are not annuity recipients, the return in the fund arising from the balance of investment in Guaranteed-Return Assets is imputed. The different allocation to planholders aged 50 or older and to planholders who are aged 50 or younger is expected to become effective on January 1, 2026.

In September 2025, a Draft Supervision of Financial Services Regulations (Provident Funds) (Imputation of Yield in a Comprehensive New Pension Fund), 2025 was published (hereinafter - the "Yield Imputation Regulations Amendment Draft"), which suggests that the allocation group comprised of planholders who are aged fifty or older be cancelled and replaced by an allocation group of planholders aged 60 or older, who are assigned to specific tracks - an age-based track for People Aged 60 or Older, the General Track, Halacha Track and two other specialized tracks - which will benefit from a guaranteed return at a rate of 40% of the total balances accrued in the fund to planholders of this group.
In addition, in September 2025, a Draft Supervision of Financial Services Regulations (Provident Funds) (Transfer of Planholders in Default Tracks to a Track Appropriate for Their Age), 2025 was published, which proposes to stipulate that a planholder who has not yet reached the age of 60 will not be allowed to belong to a default track for People Aged 60 or Older.
Variation in the rate of allocation of guaranteed return between similar investment tracks offered by different entities may cause savers to sign-on or switch to certain pension funds.However, the mechanism proposed under the Yield Imputation Regulations Amendment is not expected to have a material effect on the Company's business results.
The Company's assessment regarding the Imputation of Return Regulations, draft amendment thereof and Transfer of Planholders Regulations constitutes forward-looking information, based on information in the Company's possession on the report date. Actual results may vary from those expected and depend, among other things, the behavior of the competing entities; the distributing entities; the selections made by planholders and policyholders; and the final version of the Yield Imputation Regulations Amendment Draft and the Planholder Transfer Regulations, if they are passed.
In February 2025, an interim report was published of a taskforce set up by the Ministry of Finance a year earlier to assess the various investment instruments in medium and short-term savings, map the gaps and formulate recommendations regarding an adequate regulatory outline for the abovementioned investment instruments, such that the arbitrage in this market will be reduced. The report states that there is a regulatory and tax arbitrage in the short and medium-term savings instruments, and recommends a solution consisting of three parts:
The platform will enable users to execute transactions and provide brokerage and consulting services.
C. Holistic financial brokerage - it is proposed to create an infrastructure for the provision of holistic and proactive financial brokerage services while creating a compensation model that aligns the interests of the broker with those of the saver.
The Capital Market, Insurance and Savings Authority, whose representatives where among the committee's members, published a separate response on its behalf in which it objected to material components of the proposal, in light of economic costs in general and in particular substantial budgetary costs, which are expected to be incurred upon its implementation, addressing certain regulatory discrepancies while ignoring other significant regulatory discrepancies, and changes in products with the assessment of which the taskforce was not tasked.Among other things, the Authority noted that the proposal raises concerns regarding adverse effects on Israeli savers, and in particular those who save through products regulated by the Capital Market Authority, due to, among other things, concerns regarding the channeling of savers to products, which are not suitable for their needs, reducing competition in the field and raising the prices of savings and investment products. It was also argued that the main part of the proposal is granting a tax benefit to private investors in the capital market at the expense of a tax benefit to voluntary pension savings and Child Savings, which is contrary to Israel's tax policy.
In November 2025, the Draft 2026 Economic Plan was published, in which it was clarified that a proposed government resolution regarding this issue will be submitted in coordination with the Ministry of Justice, concurrently with the completion of the final report of the taskforce for assessment of regulatory arbitrage in shortand medium-term savings instruments.
At this stage, the Company is unable to assess the effects of the interim report, prior to the publication of the abovementioned proposed resolution and final report. However, insofar as the recommendations of the interim report become final recommendations and enacted verbatim in legislation, the Company's savings activity may be materially affected.
In July 2025, a revised version of the Payment Services Regulations (Exemption from the Provisions of the Law) (Amendment), 2025, was published, further to the draft published in March 2025. The amendment retains the exclusion of gift vouchers/cards, which are not designated for a particular payer (unidentified), including digital cards, from certain provisions of the Payment Services Law. Furthermore, the regulations apply new consumer provisions to such means of payment and their operation. Max will work to apply the required modifications to its gift card issuance activity, including with regard to fair disclosure and the manner of presenting customers with the information and informing them of changes as required; it will also work to modify additional operational processes.
Max believes that the execution of the abovementioned modifications has no material effect on its activity.
In July 2025 (further to the draft published in April 2025), a revision was published to Proper Conduct of Banking Business Directive 367 regarding e-banking; the revision concerns fraud incidents with which the banking system copes. The amended directive requires a banking corporation to deliver to another banking corporation substantiated information, which can assist in assessing, identifying and preventing fraud in the other banking corporation. The amendments' effective date is December 31, 2025.
At this stage, given the fact that it is not yet clear which information banking corporations will be required to deliver and which information they will be able to receive, including in what manner such information will be delivered/received, how often, etc., Max is unable to assess the implications of the said revision.
In January 2025, the Banking Supervision Department published a revision to the directive, which extends the existing exception whereby a liability of a banking group of borrowers vis a vis a credit card company shall not be subject to the "banking group of borrowers" restriction, and shall not be included in the aggregate restriction of single-name corporate borrowers, until the earlier of January 1, 2026 or the effective date of an alternative directive.
On February 4, 2025, the Banking Supervision Department published a new Proper Conduct of Banking Business Directive on major exposures, which is intended to replace PCBB Directive No. 313 (Indebtedness Restrictions for a Borrower and For a Group of Borrowers), in the course of adapting the Proper Conduct of Banking Business Directives to the recommendations of the Basel Committee on Banking Supervision (hereinafter – "Basel Committee"). The directive is due to commence on January 1, 2026 (subject to several provisions for the transitional period, as set forth in the directive), and, among other things, it stipulates that exposures arising from operating bank payment cards are not subject to the major exposure limit. Max is studying the effects of the directive.
In July 2025, a revised draft of the directive was published, which postponed the effective date of the new directive to July 1, 2026, and accordingly, the abovementioned exclusion period was extended.

In April 2025, the Consumer Protection Law (Amendment No. 72), 2025, was published in the Official Gazette, under which dealers who allow consumers to pay with a payment card, will not make the purchase using a payment card contingent on a minimum purchase amount.
At this preliminary stage, it is impossible to assess the effects of the above on Max.
On June 4, 2025, the Banking Supervision Department published a draft of a new Proper Conduct of Banking Business Directive regarding the provision of services to customers affected by sanction regimes. The draft directive seeks to ensure that appropriate banking services will be provided to customers affected by sanction regimes, and prescribes the requirements imposed on banking corporations with regard to risk management and provision of banking services to such customers. Among other things, the draft prescribes the requirement to set a risk management policy in this regard, alongside provisions regarding refusal to enter into an agreement or termination of engagement, due to the implementation of such a policy.
In accordance with the Securities Regulations (Periodic and Immediate Reports), 1970, Disclosure on exposure to, and management of, market risks relates to exposures of the Company and its consolidated companies, except for Miytachim in Israel.
There were no material changes in the Company's exposure to market risks and their management during the Reporting Period compared to the Annual Financial Statements.
Subsequent to the reporting date, on October 23, 2025, a subsidiary of Clal Insurance - Clal Insurance Capital Raising Ltd. - issued to the Company approx. NIS 555 million p.v. in Bonds (Series O) under a private placement. The issuance proceeds were used to replace a NIS 450 million CPI-linked capital note, which was issued to the Company by Clal Insurance on October 29, 2020, and which was recognized by Clal Insurance as an additional Tier 1 capital instrument. The above actions will contribute to a substantial reduction in exposure to changes in NIS interest and to the cancellation of the sensitivity to the linked interest presented in this report under the Annual Financial Statements.
For further details, see 2.1(d) above.
| NIS | Forei | Foreign currency | Credit card | Israeli | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| In NIS million | Non- linked |
CPI-linked | USD | EUR | GBP | Other | monetary items |
company in Israel |
insurance company |
Total |
| Cash and cash equivalents for yield-dependent contracts | - | - | - | - | - | - | - | - 3,680 | 3,680 | |
| Other cash and cash equivalents | 12 | 22 | - | 13 | - | - | - | - 89 | 98 1,63 4 | 1 2,664 |
| Financial investments for yield-dependent contracts | - | - | - | - | - | - | - | - 96,472 | 96,472 | |
| Other financial investments measured at fair value | 14 | 1 5 | - | - | - | - | - | 73 | 2 43,084 | 43,304 |
| Other financial investments measured at depreciated cost | - | - | - | - | - | - | - | - 2,30 | 2,305 | |
| Receivables for credit card transactions, net | - | - | - | - | - | - | - 18,7 | 29 | - 18,729 | |
| Receivables and debit balances | 9 | 3 2 | 22 | - | - | - | - | 4 | 57 686 | 863 |
| Current tax assets | - | 5 | - | - | - | - | - ! | 99 | - 104 | |
| Insurance contract assets | - | - | - | - | - | - | - | - 3,158 | 3,158 | |
| Reinsurance contract assets | - | - | - | - | - | - | - | - 2,722 | 2 2,722 | |
| Investments in investees accounted for by the equity method | - | - | - | - | - | - 1 | 42 | - 62 | 2 204 | |
| Investment property in respect of yield-dependent contracts | - | - | - | - | - | - | - | - 3,909 | 3,909 | |
| Investment property - other | - | - | - | - | - | - | - | - 1,506 | 1,506 | |
| Property, plant and equipment | - | - | - | - | - | - | 17 1: | 29 13 4 | 1 277 | |
| Intangible assets and goodwill | - | - | - | - | - | - 8 | 81 2 | 40 1,09 | 5 2,216 | |
| Costs of obtaining investment management service contracts | - | - | - | - | - | - | 5 | - 78′ | 786 | |
| Deferred tax assets | - | - | - | - | - | - | 11 | 97 ( | 114 | |
| Right-of-use asset | - | - | - | - | - | - ! | 92 1 | 379 | 660 | |
| Total assets | 36 | 30 2 | 27 | 13 | - | - | - 1,2 | 25 20,4 | 41 161,607 | 7 183,673 |
| NIS | 3 | Foreign o | currency | Other non- | Credit card | Israeli | |||
|---|---|---|---|---|---|---|---|---|---|
| In NIS million | Non- linked |
CPI-linked USD | EUR | GBP | Other | monetary items |
company in Israel |
insurance company |
Total |
| Liabilities | |||||||||
| Loans and credit | 1,54 | 5 - | - | - | - | - | - 7,51 | 9 5,922 | 14,986 |
| Liabilities for derivative instruments | - | - | - | - | - | - 678 | 678 | ||
| Payables and credit balances | 13 | 4 - | - | - | - | - | 3 38 | 2,81 | 3,334 |
| Payables for credit card transactions | - | - | - | - | - 10,22 | :5 | - 10,225 | ||
| Current tax liabilities | 1 - | - | - | - | - | - | 2 14 | 149 | |
| Liabilities for yield-dependent investment contracts | - | - | - | - | - | - 13,020 | 13,026 | ||
| Liabilities for non-yield-dependent investment contracts | - | - | - | - | - | - 2,49 | 1 2,491 | ||
| Liabilities for insurance contracts | - | - | - | - | - | - 127,148 | 3 127,148 | ||
| Liabilities for reinsurance contracts | - | - | - | - | - | - 62 | 2 62 | ||
| Liabilities for employee benefits, net | 1 | 8 - | - | - | - | - | - 2 | 6 49 | 93 |
| Deferred tax liability | - | - | - | - | 9 | - 544 | 553 | ||
| Lease liabilities | - 107 | - | - | - | - | - 18 | 9 46 | 762 | |
| Total liabilities | 1,69 | 8 108 | - | - | - | - | 12 18,34 | 3 153,34 | 173,506 |
| Total exposure | (1,338 | (81) | 13 | - | - | - 1,2 | 13 2,09 | 8 8,26 | 2 10,167 |
For an extensive description of the effect of the War of Revival (formerly - the "Iron Swords War") and Operation Rising Lion on Max's risks and their management, see the chapter addressing the War of Revival and Operation Rising Lion at the beginning of Max's Report of the Board of Directors and Management. For an extensive description of Max's risks and their management, see Max's 2024 Financial Statements.
Max is engaged in a wide range of financial activities that involve the taking of risks, including: credit risk, market risk and liquidity risk. Those risks are accompanied by other risks, such as: operational risks, including information security and cyber risks, compliance risks and prohibition on money laundering, legal risk, strategic risk, reputational risk, ESG risks and model risk embodied in the business activities. Intelligent and in-depth risk management encompassing all areas of Max's activity is part of Max's strategy and a necessary condition for the fulfillment of its long-term goals.
For additional information regarding the risks, see Pillar 3 - Disclosure of Additional Information regarding Risks, which was posted on Max's website.
In accordance with Proper Conduct of Banking Business Directive No. 311 (hereinafter - "Directive 311") regarding the management of credit risks, the risk is defined as a risk that a borrower or a counterparty of Max will fail to meet its obligations to Max, as they were agreed upon.
In accordance with Directive No. 311, the objective of the management of credit risks is to maximize the return adjusted to Max's risk appetite, by ensuring that the exposure to credit risk is in line with Max's policy on this topic.
Max operates according to a credit policy, which is approved by the Board of Directors once a year, and which constitutes one of the main pillars through which Max's credit strategy and risk appetite are reflected. The credit risks policy stipulates, among other things, the principles for provision of credit, including guidelines for the marketing of retail and business credit, the methods of control and the management of the credit risks and restrictions on the provision of credit, in order to monitor and mitigate the credit risk in the portfolio in accordance with the risk appetite.
The credit policy serves as a framework for setting procedures for identifying, measuring, monitoring and placing controls on the credit risk, which is derived from Max's risk appetite.
As a leading company in its area of activity, Max developed a professional function that implements an informed and efficient risk management processes in its business activities in the field of credit, in accordance with the customers' needs.
In addition to the abovementioned Directive No. 311, Max implements the relevant directives of the Banking Supervision Department, including Proper Conduct of Banking Business Directive No. 313 regarding the restrictions on the indebtedness of a single borrower and a group of borrowers in order to reduce the concentration of risk of

borrowers, Proper Conduct of Banking Business Directive No. 312 regarding the restrictions on liability of related parties, aimed at limiting the scope of liability of parties related to the Company and minimize the risks stemming from those transactions, and Proper Conduct of Banking Business Directive No. 450 regarding debt collection proceedings aimed at regulating the actions that should be taken in order to increase fairness and transparency when collecting debts from customers. In addition, Max also takes action and implements the provisions of Proper Conduct of Banking Business Directive No. 311A on consumer credit management.
Max operates in accordance with dedicated rules regarding the marketing and initiation of retail loans. Max has in place scenarios for conversations it initiates with customers, which include: Fair disclosure to the customer in accordance with the Banking Rules (Service to Customer, Fair Disclosure and Delivery of Documents), 1992 and they were written in accordance with its code of ethics, the principles for management of the conduct risks, and the guidelines in connection with the marketing of credit to customers, while providing full disclosure to the customer.
During Operation Rising Lion, Max formulated an expedients framework for its private and business customers, who were adversely affected by the Operation, while adapting ongoing operations to their needs and ensuring they can comply with their undertakings, and - at the same time - continuing to carefully and closely monitoring the various risk indicators.
The credit risk in respect of credit to private individuals arises mainly from the exposure to current transactions involving credit cards and credit products.
Max offers a range of credit products to private individuals, as follows:
Most of the consumer credit that is advanced by Max, is provided through a model-based underwriting process, which is based on statistical credit scoring models, that include various scoring scales, and an additional score in case of default, in combination with a business constitution.
The decision regarding the amount of credit and the interest rate set for a customer is based on the model in combination with business rules, that constitute another method for assessing the risk level.
The models are based on internal and external information sources which may indicate negative developments in the customer's financial position, such as: payment default, exceeding credit limits, and warnings from external sources of information.
Max develops and improves the models for new and existing customers on an ongoing basis and as required, and also validates them independently on a periodic basis, based on generally accepted practices, and in accordance with the Bank of Israel's guidance, such that it is possible to estimate the risk level of customers included in the credit portfolio at any given time.
Max has in place a credit underwriting model for new customers, and a separate underwriting model for existing customers:
The process of underwriting of credit to private individuals, and the monitoring of changes in an existing customers risk level is mostly carried out using a model-based process, which is based on statistical credit scoring models, as detailed above.
Max has in place control and monitoring processes that routinely monitor the development of the scores assigned to customers in the models, and monitors the portfolio's risk profile on an ongoing basis. In addition to its model-based underwriting, Max uses manual underwriting in cases where further checks are required in addition to the score issued based on the model.
Among other things, the credit is managed based on constraints derived from Max's risk appetite and credit policy.
The three main products in the interest-bearing credit portfolio for private customers are:
Solo loans are advanced to private customers based on a structured underwriting process in accordance with the customer's level of risk and the restrictions set by Max. These loans are not secured by any collateral of any kind. Review of the existing solo loan portfolio and the flow of new loan applications is carried out on an ongoing basis and monitored using predefined risk indicators, which are adapted periodically to changes in the market and in the characteristics of the borrowers as needed.
Car loans to private individuals are advanced based on a structured underwriting process and in accordance with the restrictions placed by Max. All of the said vehicles are pledged in favor of Max. Data review regarding the development of the portfolio and the monitoring of the risk indicators are provided on an ongoing basis. Alongside the risk arising from the repayment capacity of each customer, the car loan activity also entails risks associated with the collateral operational risks such as inappropriate lien execution, failure to receive an insurance policy with a lien clause in favor of Max, etc., and the risk inherent in the decrease in the value of the collateral (and an increase in exposure).
Short-term credit which allows private individuals to set up monthly billing, with any amount that exceeds the set billing amount, "revolves" to the next month and bears interest. This product has a risk level that depends, among other things, on the monthly repayment rate out of the outstanding credit balance.
Max closely and regularly monitors risk indicators and macroeconomic developments, which indicate that despite the prolonged uncertainty arising from the ongoing War and the geopolitical situation, no material deterioration has been observed. However, there is still uncertainty regarding the extent of the expected damage to the economy and the long-term implications of the security situation, and in light of this, Max continues to apply a conservative approach with regard to credit loss provisions.
In accordance with its strategy, Max operates to expand its private individuals' credit portfolio, while maintaining a high level of diversification. Among other things, Max defines the mix of credit products, the growth rate and the offers made to customers in accordance with internal economic parameters, and developments in macroeconomic indicators.
Max defined a policy and work processes that are suitable for marketing of credit to customers, while modifying the offer in accordance with the customer's needs and characteristics. The process of marketing the credit and its approval is implemented in accordance with the principles set out in Max's Code of Ethics, which reflects the core principles adopted by Max: fairness, transparency, customer experience, initiative, partnership and excellence.
The marketing process also includes a strict assessment of the conduct risk while ensuring that the credit matches the customer's needs and maintaining transparency and fairness. This activity is backed by supportive work processes, emphasizing, among other things, provision of full disclosure regarding all credit products at the time of sale, removing customers from sales lead lists, at their request, etc.
Max maintains ongoing control processes in a range of channels with regard to the implementation of the policy and the processes set in the various distribution and sale channels. The policy sets qualitative and quantitative principles, according to which credit will be advanced, managed and monitored, in order to improve the credit portfolio, and mitigate the risk embodied in its management. Max monitors alerts and up-to-date information regarding customers included in its credit portfolio using multiple risk indicators applicable to the entire portfolio, segments and economic indicators, in order to monitor changes in the risk profile. If necessary, Max takes action to mitigate the risk through a range of tools in accordance with the risk assessment. Max has set internal limits in connection with the diversification of the various credit products that have different risk levels. Among other things, Max has set limits regarding the credit facility offered to borrowers in accordance with various parameters and thresholds it has put in place, including in relation to the mix of the risk levels based on internal scoring models and external information. During the Reporting Period, there were no material changes in those characteristics.

Max has set an authorization hierarchy regarding credit decisions, and holds periodic discussions - at least once a quarter - on the mix of risk in the portfolio, including monitoring of risk indicators, and reports on compliance with limits to Max's top risk management committee, its Board of Directors' Risk Committee and its Board of Directors.
In recent years, regulation is characterized with pro-consumer regulations, that affect Max's ability to receive repayments from its customers; in recent years, there has also been a deterioration in individuals/private borrowers' repayment capacity. Those changes are reflected in the number of bankruptcy applications, receivership orders applications, receivership orders issued, bankruptcy orders, and discharge orders. Max takes action to achieve optimal and efficient collection of debts in order to reduce the amounts of debts written-off.
The risk arises from the exposure in respect of different credit products undertaken by the merchants in accordance with their needs. Max offers a range of credit products to business customers, mainly loans with various periods, and facilities for business credit card purchases, alongside autonomous guarantees to merchants aimed at securing rent payments, and an expanding range of products that addresses businesses' working capital, establishment and other needs.
The War of Revival has different effects on different economic sectors. While some sectors achieved growth, the scope of activity of others declined due to the prolonged fighting and uncertainty. In view of the above, Max has mapped and is mapping the economic sectors in accordance with their sensitivity to the effects of the fighting in line with the various changes over the period and the development of macroeconomic risks. Businesses from hypersensitive sectors are monitored frequently, in order to identify on a timely basis a potential deterioration in their condition, such as a deterioration in cash flow and in their debt repayment capacity to Max.
This credit is advanced to small and micro merchants and limited liability companies. Max operates based on a tight credit policy that integrates internal restrictions on underwriting and on the management of the Credit Segment. To date, most of the credit to merchants is advanced to merchants, which use Max as their acquirer. In those cases, funds from acquiring may be used to settle the debt, and this mitigates the credit risk and reduces the rate of losses from such credit. The rate of credit loss provisions in respect of this credit, which is based on historical loss rates, takes this fact into account. Alongside its activities with customers who use its acquiring services, Max also advances credit to customers who are not involved in its acquiring activities, including, among other things, as part of state-backed funds, and short-term loans for factoring suppliers' procurement, backed by a policy of an external insurance company and car loans backed by the car as collateral.
Max continues to apply a conservative approach with regard to credit loss provisions.
Max has set procedures for identifying troubled credit and for classifying debts as troubled. In accordance with these procedures, Max classifies all of its troubled debts and off-balance sheet credit items as: Troubled accruing credit and troubled non-accruing credit.
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| September 30, 2025 | September 30, 2024 | December 30, 2024 | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Commercial | Private | Others | Total | Commercial | Private | Others | Total | Commercial | Private | Others | Total | |
| In NIS million | Unaudited | |||||||||||
| Credit risk with credit | ||||||||||||
| performance rating (1) | ||||||||||||
| On-balance-sheet | ||||||||||||
| credit risk | 1,506 | 14,606 | 2,738 18,849 | 1,333 | 13,564 | 2,375 17,272 | 1,309 | 14,060 | 2,385 | 17,754 | ||
| Off-balance-sheet | ||||||||||||
| credit risk | 744 | 24,143 | 14,695 39,582 | 682 | 24,149 | 13,461 38,292 | 685 | 25,308 | 13,678 | 39,671 | ||
| Total credit risk in credit | ||||||||||||
| performance rating | 2,250 | 38,749 | 17,433 58,431 | 2,015 | 37,713 | 15,836 55,564 | 1,994 | 39,368 | 16,063 | 57,425 | ||
| Credit risk not in credit | ||||||||||||
| performance rating (2) | ||||||||||||
| Non-troubled | 12 474 |
486 ‐ |
12 | 424 | 436 ‐ |
12 | 453 | 465 ‐ |
||||
| Troubled accruing | 29 400 |
429 ‐ |
33 | 351 | ‐ 384 |
42 | 363 | ‐ 405 |
||||
| Troubled non-accruing | 28 159 |
187 ‐ |
30 | 161 | 191 ‐ |
23 | 158 | 181 ‐ |
||||
| Total on-balance sheet | ||||||||||||
| credit risk | 69 1,033 |
‐ 1,102 |
75 | 936 | ‐ 1,011 |
77 | 974 | ‐ 1,051 |
||||
| Off-balance-sheet | ||||||||||||
| credit risk | 2 31 |
33 ‐ |
2 | 29 | ‐ 31 |
2 31 |
‐ 33 |
|||||
| Total credit risk not in credit | ||||||||||||
| performance rating | 71 1,064 |
1,135 ‐ |
77 | 965 | 1,042 ‐ |
79 | 1,005 | 1,084 ‐ |
||||
| Overall credit risk incl. of | ||||||||||||
| the public | 2,321 | 39,813 | 17,433 59,566 | 2,092 | 38,678 | 15,836 56,606 | 2,073 | 40,373 | 16,063 | 58,509 | ||
| Additional information on | ||||||||||||
| total non-performing | ||||||||||||
| assets: | ||||||||||||
| Non-accruing debts | 28 159 |
187 ‐ |
30 | 161 | ‐ 191 |
23 | 158 | ‐ 181 |
||||
| Total non-performing | ||||||||||||
| assets | 28 159 |
187 ‐ |
30 | 161 | 191 ‐ |
23 | 158 | 181 ‐ |

| For the year ended | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| For the nine month period ended September 30 | December 31 | ||||||||
| 2025 | 2024 | 2024 | |||||||
| Com | Com | Com | |||||||
| mercial | Private Total | mercial | Private Total | mercial | Private Total | ||||
| In NIS million | Unaudited | ||||||||
| Outstanding balance of non-accruing debts as of the | |||||||||
| beginning of period | 28 | 158 | 186 | 27 | 148 | 175 | 27 | 148 | 175 |
| Loans classified as non-accruing during the period | 20 | 279 | 299 | 30 | 310 | 340 | 34 | 411 | 445 |
| Non-accruing debts written-off from the | |||||||||
| books of accounts | (16) | (166) | (182) | (14) | (172) | (186) | (20) | (227) | (247) |
| Repaid non-accruing debts | (4) | (112) | (116) | (13) | (125) | (138) | (13) | (174) | (187) |
| Balance of non-accruing as of end of the period | 28 | 159 | 187 | 30 | 161 | 191 | 28 | 158 | 186 |
| For the three-month period ended September 30 | |||||||
|---|---|---|---|---|---|---|---|
| 2025 | 2024 | ||||||
| Commercial Private Total | Commercial Private Total | ||||||
| In NIS million | Unaudited | ||||||
| Outstanding balance of non-accruing debts as of the beginning of period | 29 | 161 | 190 | 27 | 155 | 182 | |
| Loans classified as non-accruing during the period | 5 98 |
103 | 10 | 108 | 118 | ||
| Non-accruing debts written-off from the books of accounts | (5) | (52) | (57) | (3) | (55) | (58) | |
| Repaid non-accruing debts | (1) | (48) | (49) | (4) | (47) | (51) | |
| Balance of non-accruing as of end of the period | 28 | 159 | 187 | 30 | 161 | 191 |
| As of September 30, 2025 | ||||
|---|---|---|---|---|
| Commercial | Private | Total | ||
| % | ||||
| Credit quality analysis | ||||
| Rate of outstanding receivables that are non-accruing for credit card transactions | 1.78 | 1.02 | 1.08 | |
| Rate of outstanding receivables that are non-accruing or 90 days or more in arrears for credit | ||||
| card transactions | 1.78 | 1.02 | 1.08 | |
| Rate of troubled credit out of receivables for credit card transactions | 3.61 | 3.57 | 3.57 | |
| Rate of credit not in credit performance rating of the balance of receivables for credit | ||||
| card transactions | 4.38 | 6.59 | 6.39 | |
| Analysis of credit loss expenses for the reporting period | ||||
| Rate of expenses in respect of credit losses out of the average balance of receivables for | ||||
| credit card transactions | 0.81 | 1.07 | 1.05 | |
| Rate of net write-offs of the average balance of receivables for credit card transactions | 1.27 | 1.20 | 1.20 | |
| Analysis of credit loss provision | ||||
| Rate of balance of the provision for credit losses of outstanding receivables for credit | ||||
| card transactions | 3.61 | 1.87 | 2.03 | |
| Rate of balance of provision for credit losses of outstanding non-accruing receivables for | ||||
| credit card transactions | 203.57 | 184.28 | 187.17 | |
| Rate of the balance of provision for credit losses of outstanding receivables which are non | ||||
| accruing or in arrears of 90 days or more for credit card transactions | 203.57 | 184.28 | 187.17 | |
| Rate of net write-offs of the balance of provision for credit losses for receivables for credit | ||||
| card transactions | 32.75 | 61.43 | 56.76 |
* The balance of receivables for credit card transactions does not include other accounts receivable.
| As of September 30, 2024 | |||
|---|---|---|---|
| Commercial | Private | Total | |
| % | |||
| Credit quality analysis | |||
| Rate of outstanding receivables that are non-accruing for credit card transactions | 2.12 | 1.11 | 1.20 |
| Rate of outstanding receivables that are non-accruing or 90 days or more in arrears for credit | |||
| card transactions | 2.12 | 1.11 | 1.20 |
| Rate of troubled credit out of receivables for credit card transactions | 4.45 | 3.52 | 3.60 |
| Rate of credit not in credit performance rating of the balance of receivables for credit | |||
| card transactions | 5.30 | 6.43 | 6.33 |
| Analysis of credit loss expenses for the reporting period | |||
| Rate of expenses in respect of credit losses out of the average balance of receivables for | |||
| credit card transactions | 1.51 | 1.41 | 1.42 |
| Rate of net write-offs of the average balance of receivables for credit card transactions | 1.21 | 1.48 | 1.46 |
| Analysis of credit loss provision | |||
| Rate of balance of the provision for credit losses of outstanding receivables for credit | |||
| card transactions | 4.66 | 2.07 | 2.30 |
| Rate of balance of provision for credit losses of outstanding non-accruing receivables for | |||
| credit card transactions | 220.00 | 186.96 | 192.15 |
| Rate of the balance of provision for credit losses of outstanding receivables which are non | |||
| accruing or in arrears of 90 days or more for credit card transactions | 220.00 | 186.96 | 192.15 |
| Rate of net write-offs of the balance of provision for credit losses for receivables for credit | |||
| card transactions | 24.24 | 66.89 | 59.22 |
* The balance of receivables for credit card transactions does not include other accounts receivable.

| As of December 31, 2024 | ||||
|---|---|---|---|---|
| Commercial | Private | Total | ||
| % | ||||
| Credit quality analysis | ||||
| Rate of outstanding receivables that are non-accruing for credit card transactions | **2.01 | 1.05 | **1.13 | |
| Rate of outstanding receivables that are non-accruing or 90 days or more in arrears for credit | ||||
| card transactions | **2.01 | 1.05 | **1.13 | |
| Rate of troubled credit out of receivables for credit card transactions | 4.67 | 3.45 | 3.56 | |
| Rate of credit not in credit performance rating of the balance of receivables for credit | ||||
| card transactions | 5.54 | 6.46 | 6.38 | |
| Analysis of credit loss expenses for the reporting period | ||||
| Rate of expenses in respect of credit losses out of the average balance of receivables for | ||||
| credit card transactions | 1.27 | 1.43 | 1.42 | |
| Rate of net write-offs of the average balance of receivables for credit card transactions | 1.35 | 1.44 | 1.43 | |
| Analysis of credit loss provision | ||||
| Rate of balance of the provision for credit losses of outstanding receivables for credit | ||||
| card transactions | 4.46 | 2.04 | 2.24 | |
| Rate of balance of provision for credit losses of outstanding non-accruing receivables for | ||||
| credit card transactions | **221.43 | 194.30 | **198.39 | |
| Rate of the balance of provision for credit losses of outstanding receivables which are non | ||||
| accruing or in arrears of 90 days or more for credit card transactions | **221.43 | 194.30 | **198.39 | |
| Rate of net write-offs of the balance of provision for credit losses for receivables for credit | ||||
| card transactions | 29.03 | 65.15 | 59.08 |
* The balance of receivables for credit card transactions does not include other accounts receivable.
Max has an immaterial exposure involving the international organizations Visa and Mastercard in respect of the balance of transactions executed by tourists in Israel, net of the balance of transactions executed by Israelis abroad, in respect of which Max has not yet been credited by the international organizations. In the third quarter of 2025, there was no material change in Max's exposure to foreign financial institutions.
For further details regarding the credit risk, see Pillar 3 - Disclosure of Additional Information regarding Risks, which was posted on Max's website.
Proper Conduct of Banking Business Directive 339, Management or Market Risks, defines market risk as the risk of loss in on-balance sheet and off-balance sheet positions as a result of a change in the fair value of a financial instrument due to change in market conditions (changes in price levels in various markets, interest rates and foreign exchange rates, inflation rates, prices of shares and commodities).
Max has a policy for the management of market risks, which is approved by Max's management and Board of Directors. The policy paper includes a reference to the risk appetite limits, and the hedging processes in respect of the different exposures and is validated from time to time. Furthermore, Max continuously monitors all financial risks, exposure levels, results of sensitivity analyses and present and expected material changes, including global and domestic macroeconomic trends and their potential effect on Max and the Israeli economy. These topics are discussed in a Financial Risk Management Forum headed by the CEO.
Proper Conduct of Banking Business Directive No. 333 regarding management of interest rate risk defines the interest rate risk as the risk to earnings or capital arising from fluctuating interest rates. Changes in interest rates affect Max's income by changing its net interest revenues (including changes in non-interest revenues/expenses). Changes in interest rates also affect the value of Max's assets, liabilities and off-balance sheet instruments, since the present value of future cash flows (and in some cases, the cash flows themselves) changes when interest rates change.
** Reclassified.
Max's exposure to changes in interest rates arises from a number of sources:
The assessment of the exposure to the basis risk is carried out by analyzing the effect of the change in interest rates on the fair value and on net interest revenues. The risk arises from the exposure to future changes in interest rates, their potential effect on the value of assets and liabilities in accordance with the economic value approach, and their effect on income in accordance with the profits approach. The exposure arises, among other things, from the difference between the repayment dates and interest calculation dates of the assets and liabilities in each of the linkage bases. The mitigation of the interest rate risk also includes an assessment of the differences between the assets and the liabilities in accordance with the linkage bases, where most of Max's exposure lies in the shekel linkage base.
Max has put in place exposure monitoring indicators, upon the materialization of any of which courses of action will be set in order to mitigate the risk; among other things, and where needed, Max will use hedging instruments, as approved by Max's management and Board of Directors.
Generally, it is Max's policy to use derivative financial instruments for economic hedges only.
Following are the fair value data of financial instruments and the effect of interest rate fluctuations on the fair value:
| As of September 30, 2025 | ||||||||
|---|---|---|---|---|---|---|---|---|
| NIS | Foreign currency * | |||||||
| In NIS million | Non-linked | CPI-linked | USD | Other | Total | |||
| Net book balance | 1,168 | 154 | 74 | 71 | 1,467 | |||
| Financial assets | 16,457 | 2,722 | 147 | 88 | 19,414 | |||
| Financial liabilities | 15,326 | 2,572 | 73 | 17 | 17,988 | |||
| Net fair value of financial instruments | 1,131 | 150 | 74 | 71 | 1,426 |
| As of September 30, 2024 | |||||||
|---|---|---|---|---|---|---|---|
| NIS Foreign currency * |
|||||||
| In NIS million | Non-linked | CPI-linked | USD | Other | Total | ||
| Net book balance | 1,191 | 206 | 47 | 69 | 1,513 | ||
| Financial assets | 16,539 | 1,074 | 125 | 79 | 17,817 | ||
| Financial liabilities | 15,373 | 865 | 78 | 10 | 16,326 | ||
| Net fair value of financial instruments | 1,166 | 209 | 47 | 69 | 1,491 |
| As of December 31, 2024 | ||||||||
|---|---|---|---|---|---|---|---|---|
| NIS | Foreign currency * | |||||||
| In NIS million | Non-linked | CPI-linked | USD | Other | Total | |||
| Net book balance | 1,338 | 191 | 20 | 35 | 1,584 | |||
| Financial assets | 16,659 | 1,518 | 71 | 43 | 18,291 | |||
| Financial liabilities | 15,355 | 1,325 | 51 | 8 | 16,739 | |||
| Net fair value of financial instruments | 1,304 | 193 | 20 | 35 | 1,552 |
* Including foreign-currency linked NIS.

| As of September 30, 2025 | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| Foreign | |||||||||
| NIS | currency ** | ||||||||
| In NIS million | Non-linked | CPI-linked | USD | Other | Total | ||||
| Simultaneous changes | |||||||||
| Simultaneous increase of 1% | 5 | (4) | * | * | 1 | ||||
| Simultaneous decrease of 1% | (5) | 4 | * | * | (1) | ||||
| Non-simultaneous changes | |||||||||
| Steepening | 4 | (6) | * | * | (2) | ||||
| Flattening | (4) | 1 | * | * | (3) | ||||
| Short-term interest rate increase | (5) | (4) | * | * | (9) | ||||
| Short-term interest rate decrease | 5 | 4 | * | * | 9 |
| As of September 30, 2024 | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| NIS | currency ** | Foreign | |||||||
| In NIS million | Non-linked | CPI-linked | USD | Other | Total | ||||
| Simultaneous changes | |||||||||
| Simultaneous increase of 1% | 8 | (8) | * | * | ‐ | ||||
| Simultaneous decrease of 1% | (8) | 8 | * | * | ‐ | ||||
| Non-simultaneous changes | |||||||||
| Steepening | 4 | * | * | * | 4 | ||||
| Flattening | (4) | (2) | * | * | (6) | ||||
| Short-term interest rate increase | (4) | (5) | * | * | (9) | ||||
| Short-term interest rate decrease | 4 | 5 | * | * | 9 |
| As of December 31, 2024 | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| NIS | Foreign currency ** |
||||||||
| In NIS million | Non-linked | CPI-linked | USD | Other | Total | ||||
| Simultaneous changes | |||||||||
| Simultaneous increase of 1% | 7 | (7) | * | * | ‐ | ||||
| Simultaneous decrease of 1% | (7) | 7 | * | * | ‐ | ||||
| Non-simultaneous changes | |||||||||
| Steepening | 3 | 1 | * | * | 4 | ||||
| Flattening | (3) | (2) | * | * | (5) | ||||
| Short-term interest rate increase | (3) | (5) | * | * | (8) | ||||
| Short-term interest rate decrease | 3 | 5 | * | * | 8 |
* An amount lower than NIS 1 million.
| As of September 30, 2025 | ||||||
|---|---|---|---|---|---|---|
| In NIS million | Interest revenues Total |
|||||
| Simultaneous changes | ||||||
| Simultaneous increase of 1% | 38 38 |
|||||
| Simultaneous decrease of 1% | (38) (38) |
|||||
| As of September 30, 2024 | ||||||
| In NIS million | Interest revenues Total |
|||||
| Simultaneous changes | ||||||
| Simultaneous increase of 1% | 38 38 |
|||||
| Simultaneous decrease of 1% | (38) (38) |
** Including foreign-currency linked NIS.
| As of December 31, 2024 | ||||||
|---|---|---|---|---|---|---|
| In NIS million | Interest revenues Total |
|||||
| Simultaneous changes | ||||||
| Simultaneous increase of 1% | 38 | 38 | ||||
| Simultaneous decrease of 1% | (38) | (38) |
* Reclassified.
The exposure to the foreign exchange rate risk is reflected in a loss as a result of changes in exchange rates as part of Max's routine business activities. Max's exposure to the foreign exchange rate risk arises from currency exposure as a result of the effect of changes in exchange rate on foreign-currency denominated assets and liabilities in Max's balance sheets, mainly the USD and the EUR. The currency exposure is a by-product of Max's routine business activities; it does not involve a deliberate exposure by Max in order to increase income.
Most of Max's exposure to changes in foreign exchange rates arises from its activities, i.e., acquiring and issuance, in which an international organization is involved (Visa or Mastercard). Since Max has business activities linked to foreign currencies, changes in foreign exchange rates expose it to losses due to exchange rate differences.
Max's foreign exchange rate risk management mainly focuses on mitigating and minimizing the general exposure, and also to sub-exposures arising from cash flow activities and the accounting exposure.
Max defined a maximum exposure limit for foreign currency balances after hedging actions. The hedging of the exposure is carried out for each exposure type in accordance with Max's policy through, among other things, selling and buying of foreign currency and using financial derivatives, while maintaining the limit set and acting in accordance with the decision of the management and the Board of Directors.
Max has put in place monitoring indicators for each exposure type, upon the materialization of any of which courses of action will be set in order to mitigate the risk.
Max's exposure to the risk in connection with the CPI is reflected in a loss it may incur as a result of changes therein. Max has an exposure arising from CPI-linked activities, mainly due to interest-bearing credit linked to the Consumer Price Index.
Max defined a maximum exposure limit to the CPI after hedging actions. The hedging of the exposure in accordance with Max's policy by, among other things, taking CPI-linked financing sources and by using financial derivatives, while maintaining the limits set and acting in accordance with the decision of management as approved by the Board of Directors.
In accordance with Proper Conduct of Banking Business Directive 342 regarding liquidity risk management, the liquidity risk is defined as a risk to Max's income and stability stemming from its inability to meet its liquidity needs.
Max has a number of activities that affect its liquidity:

Among other things, Max mitigates the liquidity risk using a liquidity model that takes into account all of Max's sources and uses derived from its current and anticipated operating activities, which affect Max's cash flows. The liquidity model calculates the expected liquidity ratio; its aim is to issue an alert regarding situations where liquidity pressures may be detected. The mitigation of Max's liquidity risk takes into consideration the liquidity needs of all of the subsidiaries.
As part of its liquidity risk policy, Max defined a minimum liquidity ratio limit and performance indicators in the normal course of business and under various scenarios, which were approved by the management and Board of Directors. In addition, Max has set a methodology that assists the identification and management of a liquidity crisis in order to ensure Max's ability to meet the challenges that arise from its operating activities, and which may arise due to pressures in financial markets.
As part of its ongoing assets and liabilities management, Max uses diverse funding sources, in order to diversify the risk.
Max's sources of financing include: Equity, banking sources, including holding secured credit facilities with several banks, which are utilized in accordance with Max's needs, which change from time to time, and raising liquid and illiquid securities through various financial instruments.
On April 7, 2025, Max was listed as a reporting corporation on the Tel Aviv Stock Exchange and on April 24, 2025, Max raised, for the first time, commercial papers (CPs) from institutional investors and from the public. Max's becoming a reporting corporation allows it to diversify its sources of financing by adding the option of raising funds from the public. On July 10, 2025, Max completed an issuance of Subordinated Notes (Series F) to institutional investors, and on July 13, 2025, it completed an issuance of Bonds (Series E) to institutional investors and to the public.
On July 1, 2021, a directive entered into effect regarding a daily acquiring arrangement, by virtue of the Israel Competition Authority's decision to exempt, subject to conditions, the interchange acquiring arrangement between the credit card companies. As from that date, transfers of funds between an issuer and an acquirer (in respect of singlepayment transactions and immediate or deferred billing transactions) are carried out on a daily basis. Consequently, there was a decrease in Max's funding needs, due to a decrease in the average utilization of the credit facilities compared with periods prior to the date on which the arrangement came into effect. The development of this trend depends on the conditions in the acquiring market.
In the Reporting Period, Max fulfilled its obligations and met all the conditions in connection with the financing agreements to which it is a party.
Max has a forum for the management of financial risks, which is headed by its CEO; Max's CFO, Chief Risk Officer and Chief Internal Auditor attend the forum's meetings. Among other things, the forum discusses exposures and hedging actions.
In November 2024, the rating agency Midroog Ltd. (hereinafter - "Midroog") reiterated Max's issuer rating at Aa3.il (rating outlook: stable), the rating of Max's Subordinated Notes (Series D) at A1.il (hyb) (rating outlook: stable) and the rating of Commercial Papers at P-1.il.
In December 2024, Midroog assigned a P-1.il rating for Commercial Paper raised by Max through an expansion of Commercial Papers (Series 2). In April 2025, Midroog assigned a P-1.il rating to liquid Commercial Papers (Series 5), issued to the public on April 24, 2025.
In June and July 2025, Midroog assigned an Aa3.il rating (rating outlook: stable) to the issuance of a new series of Bonds (Series E), and an A1.il (Hyb) rating (rating outlook: stable) to the issuance of Max's Subordinated Notes (Series F).
In November 2025, Midroog reiterated Max's issuer rating at Aa3.il (rating outlook: stable), the rating of Bonds issued by Max (Series E) at Aa3.il (rating outlook: stable), and the rating of the Company's Subordinated Notes (Series D and F) at A1.il (hyb) (rating outlook: stable). In addition, Midroog reiterated the rating of the Commercial Papers issued by Max at P-1.il.
Max also monitors the effect of macroeconomic conditions, and if the War will continue and/or expand and/or if the State of Israel's credit rating will be downgraded again, the supply of sources of financing in the economy may be smaller and Max's exposure to the liquidity risk will increase. Max believes that such deterioration scenarios may affect the cost of the sources available to Max, but it expects that it will still have sufficient sources of financing to maintain its business activities.
These assessments constitute forward-looking information based on Max's assessments and the information available to it on the report publication date. Actual effects may substantively vary from those assessed, due to, among other things, the macroeconomic situation and actual market conditions.
Proper Conduct of Banking Business Directive No. 350 regarding operational risks defines an operational risk as "the risk of a loss as a result of the inadequacy or failure of internal processes, personnel, and systems, or as a result of external events. This definition includes legal risk, but does not include strategic risk and reputational risk". There are situations where other risks materialize, such as: credit risk, compliance risk, and reputational risk are caused as a result of an operational failure.
Max is exposed to operational risks as part of its activities, such as:
In addition, operational risks are naturally present in all of Max's processes, and arise, among other things, from actions carried out by Max's employees across the various units, from the use of various technologies and various IT systems.
Operational risk management at Max complies with Proper Conduct of Banking Business Directives, which determine, among other things, basic risk management principles. Risk management at Max is an ongoing process of identifying and assessing risks, ongoing measurement of the exposures and capital requirements to cover these risks, and reporting to management and the Board of Directors.
Following are the key principles in operational risk management:
For further details regarding the operational risk, see Disclosure of Additional Information about Risks, which was posted on Max's website.

According to Proper Conduct of Banking Business Directive No. 364, Management of Information Technology Risks, Information Security, and Cyber Defense, the cyber risk is defined as the potential for damage resulting from an occurrence of a cyber incident, taking into account its probability and its severity of its impact. A cyber incident is an event during which the Company's IT and/or computer-embedded systems and infrastructures are attacked by, or on behalf of, opponents (whether external or internal to Max), and such attack may result in the materialization of the cyber risk.
In its capacity as a financial organization, Max is an attractive target for various attackers according to the corresponding threat map. The IT systems, communication networks, and external suppliers, as well as the IT systems which serve Max's customers are a target for cyber attacks, the introduction of malwares, malicious code, phishing attacks, and other exposures aimed at inflicting damage to Max's services, steal information or impair its database.
Max's business activities relies - to a large extent - on technology-based systems. Therefore, the availability of the systems, the reliability of the data, and maintaining the confidentiality of the data are essential for an orderly business activity. Furthermore, Max views business and customer information stored on its systems and on its suppliers' systems as a key asset, and invests many efforts and resources in implementing advanced information security control and defense mechanisms and processes.
Max's information security and cyber security strategy paper defines its approach and objectives regarding information security and cyber security in accordance with Max's business strategy. The paper aims to constitute a framework for the information security and cyber security policy and work procedures in this field, which define the management and implementation principles, areas of responsibility, the relevant officers and their powers, and the operations and technologies used by Max. As part of the preparations it makes to address the various cyber threats, Max has in place and leads internal and external processes to mitigate the cyber threats posed against it and its customers. As part of the above, cyber security risks are mitigated through a number of security and control cycles, on several levels, in order to mitigate the potential exposures in respect of this threat.
A hybrid work routines, which combines remote work with on-site work, transferring business systems to cloud infrastructure, and the growing use of AI capabilities triggered a change in Max's exposure to cyber risks. Max adapted its defenses and controls against those risks and has taken steps to implement additional controls in order to enhance its defenses as part of the hybrid work environment.
To date, no attacks have been identified, which penetrated Max's network. However, in view of the above, Max is preparing for potential attacks by tightening and strengthening its controls in this field, in addition to using tools to raise awareness among its employees and meeting global standards.
During Operation Rising Lion, dozens of groups - both small and large - acted to disseminate attacks against Israeli websites; the number of attacks - spread through social media - increased from a several per week to dozens a day. Many websites were mentioned by the attackers, including Max's - with no actual effect on Max. However, despite their extensive efforts, the Iranian attackers have not been able to cause substantial damage to Israel in general and to Max in particular.
Strategic risk is the risk of adversely affecting Max's income, capital, reputation or position as a result of erroneous business decisions, inappropriate implementation of decisions or lack of response to industry-specific, economic, regulatory and technological changes.
Strategic risks may be divided into 3 types:
Max currently faces significant challenges in all areas of activity, multiple threats in its core businesses alongside opportunities and addressing with material regulatory changes.
Strategic risk management in The Company is based on continuously assessing its strategy, including, among other things, the following activities:
Regulatory risk is the risk of loss due to the effect of future expected regulation, including legislation and/or directives issued by various regulators. Max is exposed to a regulatory risk with respect to all of its areas of activity.
The business environment in which Max operates is a dynamic environment, on which regulators and legislators currently focus. These regulatory changes were designed, among other things, to encourage competition in the field by reducing entry barriers and cutting costs to the customers, and protecting customers in the context of fair disclosure, etc. This regulatory framework mostly tightens the restrictions on activity in the industry, and sometimes leads to a regulatory mismatch between Max and its competitors. However, a number of expected regulatory changes are expected to serve as a source of new business opportunities.
The management of the regulatory risk is carried out by regularly identifying new regulatory initiatives and referring them to the relevant function in Max, and continuously reporting them to Max's management.
Upon its listing as a reporting corporation, Max is regulated by the Israel Securities Authority.
For further details regarding the new regulatory provisions relevant to Max's activities, see the corporate governance report, further details and appendices below.
Compliance risk is the risk of a legal or regulatory sanction being imposed, and/or a material financial loss and/or a reputational damage incurred by Max as a result of failing to comply with the laws and regulations. According to Proper Conduct of Banking Business Directive No. 308 on compliance, Max is required to mitigate all compliance risks arising from all the laws, regulations, guidance and circulars applicable to its activities. The management of the compliance risk is an integral part of Max's business activities, and does not fall exclusively within the remit of the compliance function. The lines of business bear significant responsibility to the issue of compliance, and play an active role in the management and mitigation of Max's exposure to compliance risks.
Max's compliance function operates bearing in mind the unique challenges Max faces on several levels in order to mitigate compliance risks. This is done while continuously assessing the evolving risk picture and applying a risk-based approach while integrating and implementing the various regulatory provisions.
The money laundering and/or financing of terrorism risk is the risk that the organization and its employees' fail to comply with the provisions of the law and regulation and the work processes for the implementation of the provisions at Max and consequently the imposition of a sanction and/or financial sanction and criminal liability on the corporation and its officers and adverse effect on Max's reputation.
Max adapts the work processes and controls to new typologies and regulatory provisions regarding the prohibition on money laundering and financing of terrorism.
Under these processes and in accordance with regulatory provisions and the requirements of international organizations, Max acted to validate and strengthen the dedicated processes associated with the fulfillment of Max's obligations regarding international sanctions.
Max continues to adapt its internal monitoring, control and prevention processes in accordance with the risk management assessment and the potential of evolvement of various risks with an emphasis on countries at increased risk and/or high-risk sectors. Reports are delivered regularly to regulators.
The compliance function worked to implement the directives and regulatory points of emphasis published following Operation Rising Lion, including any required adjustments to work processes. In addition, the function continued applying it monitoring and control operations and assessing the various risks.

The risk arising from an activity of Max regarding which there is a concern that it is not in line with legal provisions (whether primary or secondary legislation), directives and guidance issued by competent authorities, regulation, or case law, a risk arising from legal proceedings conducted against Max, and the risk arising from a concern that Max will breach contractual obligations. Legal risk is also defined as a deficient legal opinion, including drawing up agreements that do not adequately protect Max's rights, or failure to give appropriate guidance due to changes in legislation, regulatory directives, case law, or Max's contractual obligations.
Max's risk management approach was that the management of the legal risk is an integral part of the business environment. As a result, decision-making on risk management takes into consideration business and legal aspects.
Max has a legal risk officer, whose purview involves mitigating Max's legal risk while reaching optimal correlation between Max's activities and the legal risks, such that the decision making will correspond to Max's risk appetite.
Legal counseling is provided to Max by its Legal Counsel Department in collaboration with the external attorneys Max works with.
Reputational risk is the potential that negative publications, whether true or false, market rumors, public perception, or social protests regarding the operating methods of Max and its employees, will have an adverse effect on its reputation and good name, and/or lead to a decline in its customer base, and/or result in high legal costs, and/or lower revenues. The reputational risk is a part of Max's activities, and is a company-wide risk. All of Max's products, services, activities, processes, and systems, as well as Max's collaborations with other companies and entities, embody a potential risk, whether as part of its business activities or as part of its administrative-internal activities, whether done maliciously or in good faith.
The management of the risk by Max is composed, first and foremost, of a process for identifying reputational exposures (any action which may be associated with the brand and lead to negative media coverage or discourse), which is addressed using the New Product Procedure. Monitoring and response are carried out continuously.
Macroeconomic risk is the risk that the income and capital of Max may be adversely affected by a deterioration in the macroeconomic environment in Israel and across the world. Max's business strategy and capital planning include assumptions, that are derived, among other things, from the macroeconomic environment, and Max assesses and evaluates the effect of the changes in the macroeconomic environment on its business results and capital planning.
The high interest rate environment is onerous for consumers and merchants and may affect the credit risk. Max monitors the trends in the development of the macroeconomic risk against the backdrop of geopolitical uncertainty, which was reflected in an increase in the risk premium of the Israeli economy, due to, among other things, the economic effects of the War of Revival. Max monitors and mitigates this risk continuously, and at this stage there is no material increase in the materialization of the potential risk.
At the end of September 2025, a proposal to end the War was presented by the President of the United States, and on October 9, 2025, after negotiations between Israel, Hamas and the mediating states, a ceasefire agreement was signed in which it was agreed to stop the fighting, release all hostages in exchange for release of terror-related prisoners and the withdrawal of IDF forces from parts of the Gaza Strip to lines agreed between the parties.
The geopolitical effects of the implementation of the agreement and violations thereof are substantial and may materially change the macroeconomic environment in which the Israeli economy in general and Max in particular operate.
On April 3, 2025, the President of the United States announced a new tariff plan on goods imported to the United States from various countries. Those countries include, among others, China, the European Union, the UK, Israel, etc.On August 1, 2025, the President of the United States signed an executive order in which he revised the tariff on imports from Israel to 15% (the same rate as the European Union). One of the key export sectors to the United States - high-tech services - is not included in the executive order and will not be subject to tariffs. Max assesses the plan's effect on its business customers, both direct effects as a result of trade activities with the US and indirect effects of the tariff plan; Max continues to monitor potential developments and effects.
Max is assessing its ability to withstand adverse developments in the macroeconomic environment using systemic stress scenarios. Furthermore, Max continuously monitors various risk indicators, including macroeconomic indicators, and material changes in those indicators are discussed by the Financial Risk Management Forum, which is chaired by its Enterprise Risk Management Committee, which is chaired by its CEO and Board of Directors' Risk Committee.
Environmental and climate risks may directly and indirectly affect Max's financial stability, business activity, and customers. The climate risk is an evolving risk arising, among other things, from the impact of the materialization of environmental risks and from regulatory developments, developments in the business environment, and technological developments relating to the adaptation to climate change.
In recent years, the definition of climate risk has expanded, and currently also includes the organization's effect on the environment even if it is not directly associated with a financial loss.
This risk may be reflected both in direct adverse effect on Max's activity such as: operational disruptions due to extreme climate events or natural disasters, and indirectly - through exposure to customers, suppliers and business partners operating in industries or regions with a sensitive environmental profile.
Max's management works to encourage environmental awareness and leads activities pertaining to this issue under its corporate social responsibility. As from 2009, Max has ISO 14001:2015 certification, and is assessed once a year by the IQC Institute of Quality & Control for compliance with the standard's requirements; inter alia, the environmental risk survey is revised and improved. As part of its implementation of the standard's provisions, Max takes action to increase awareness among its employees.
At the beginning of July 2024, Max published an ESG report for 2022-2023, which summarizes and reflects Max's main activities which impact the environment, society and corporate governance, out of a deep commitment and a sense of responsibility to the society and environment in Israel. Max opted to publish the report in view of the great importance it places on sharing with Max's customers, employees and other stakeholders its actions in the above areas.
Additionally, Max is preparing to implement Proper Conduct of Banking Business Directive No. 345 - Principles for the Effective Management of Climate-Related Financial Risks, the effective date of which is in June 2026.
Model risk is the potential for negative effects as a result of decisions or actions (including reporting) based on incorrect or misused model outputs. The materialization of a model risk may result in financial loss, erroneous business decisions and strategies or reputational damage with extensive effects. Which could arise, among other things, from incompatibility of the model with the business reality, usability that is not in line with the designation, and errors in calculations and data when applying the model.
The use of models in decision-making processes has been growing in recent years, and accordingly the model risk management system at Max is compatible with this direction as appropriate and required.
Max changes the monitoring level and frequency in accordance with the level of domestic and global uncertainty, in order to mitigate and minimize the model risk.
The principles for model risk management are defined in Max's Model Risk Management Policy, which outlines the general principles required, including the content of development and validation, the method of use, corporate governance, organizational structure, partners in the process and required actions in the ordinary course of business and at times of crisis. Max's management of model risks is conducted through policy papers, procedures and orderly work processes.
In August 2024, the Banking Supervision Department published Proper Conduct of Banking Business Directive No. 369 "Model Risk Management". Max started implementing the directive on its effective date (August 2025).

For details on the use of estimates and judgments in the preparation of financial statements, see Note 2(b) to the Financial Statements.
The independent auditors' report to the shareholders' of the Company includes an emphasis of matter paragraph regarding that which is stated in Note 9 to the Financial Statements regarding exposure to contingent liabilities.
In December 2009, the Securities Regulations (Periodic and Immediate Reports (Amendment No. 3), 2009 were published, which concern the corporation's internal control over financial reporting and disclosure function; their aim is to improve the quality of financial reporting and disclosure in reporting corporations.
An amendment of July 7, 2011 prescribes that a corporation that consolidates a banking corporation or an institutional entity or carries out proportionate consolidation of a banking corporation or an institutional entity, may opt to implement - only with regard to the internal control in that banking corporation or institutional entity - the format of assessing the effectiveness of internal control prescribed in the other laws applicable thereto in that respect, if such a format is in place regarding the quarterly report.
Accordingly, in addition to the officers' statements and the report on the effectiveness of internal control provided in the quarterly report, disclosure and officers' statements are attached in connection with the internal control in the consolidated institutional entities to which the Commissioner's Directives apply.
In addition to officers' statements regarding internal control in the consolidated credit card company, which is subject to the directives of the Banking Supervision Department regarding the assessment of the effectiveness of internal control over financial reporting.
In recent years, the Commissioner published a number of circulars (hereinafter - the "Commissioner's Circulars"), which are designed to implement the requirements of Section 302 and Section 404 of the SOX Act in insurance companies, in management companies of pension and provident funds, and in pension and provident funds (hereinafter - the "Institutional Entities").
Accordingly, Clal Insurance and the consolidated institutional entities included the information in accordance with the provisions of the law and the reporting provisions on the dates as set in those directives.
According to the Commissioner's circulars, which are based on Section 302 and Section 404 of the SOX Act, and as detailed in previous Reports of the Board of Directors of Clal Insurance, Clal Insurance has worked continuously to implement the required procedure in accordance with the said provisions, which includes an assessment of the work processes and the internal controls being implemented, in accordance with the stages and the dates set in the circulars. As part of this process, Clal Insurance adopted the internal control model of the Committee of Sponsoring Organizations of the Treadway Commission (COSO) - the Committee of Sponsoring Organization of the Treadway Commission - which is a generally accepted framework for assessment of internal controls.
The management of Clal Insurance (the institutional entity), in collaboration with its CEO, Deputy CEO and Head of the Finance Division, have evaluated the effectiveness of Clal Insurance's disclosure controls and procedures as of the end of the Reporting Period. Based on this assessment, the CEO, Deputy CEO and Head of the Finance Division of Clal Insurance concluded that, as of the end of this period, the controls and procedures as to Clal Insurance's disclosure are sufficiently effective for recording, processing, summarizing, and reporting the information that Clal Insurance is required to disclose in its quarterly report in accordance with the provisions of the law and the reporting provisions set by the Commissioner, and on the date set out in these provisions.
During the quarter ending September 30, 2025, no changes took place in the internal control over financial reporting of the Group's institutional entity that had a material effect, or is expected to have a material effect, on the institutional entity's internal control over financial reporting.
The Company's first-time application date of IFRS 17 (hereinafter - "IFRS 17" or the "Standard") regarding insurance contracts, which superseded IFRS 4 - Insurance Contracts - was January 1, 2025. In addition, on the abovementioned date the Company applies for the first time IFRS 9, Financial Instruments (hereinafter - "IFRS 9"), which supersedes IAS 39, Financial Instruments (hereinafter - "IAS 39") (see also Note 3 – Significant Accounting Policies).
The application of the new provisions involved lengthy and complex preparations, which included, among other things, revising accounting policies, improving models and defining new models, creating databases and interfaces, integrating a selected technological application, etc.
Following the first-time application of the Commissioner's Directives, in the first quarter of 2025 there was a material change in the process of measuring liabilities and assets for insurance contracts, which are accounted for under IFRS 17, and a change in the process of classifying and measuring financial instruments in the Company, which are accounted for under IFRS 9.
In order to prepare the data of liabilities and assets for insurance contracts and financial instrument data (hereinafter - "These Data") and for the purpose of assessing the effectiveness of the controls and procedures regarding their disclosure for the first quarter, the Company made preparations in accordance with the roadmap set by the Commissioner, to map the control environment associated with the work processes of These Data. As part of the preparations, the work processes associated with These Data were assessed, and the map of controls and risks was revised. Most of the new and revised controls, especially those associated with data integrity, analysis and reasonableness of results, had already been integrated under the preparation of the Financial Statements as of December 31, 2024. Additional controls, including those relating to the new disclosures required in financial reporting, were integrated under the preparation of the Financial Statements as of March 31, 2025.
The Company continues to develop the required reports and to improve and develop the process of preparing the data of liabilities and assets for insurance contracts and financial instrument data, including the control and risk map.
Officers' Statements on the Effectiveness of Internal Control over Financial Reporting and Disclosure, in relation to the relevant processes, in accordance with regulatory requirements are attached to the report.
The Banking Supervision Department's directives impose the requirements of Sections 302 and 404 of the SOX Act on credit card companies.
These sections, set by the SEC and Public Company Accounting Oversight Board, have established provisions with regard to the abovementioned sections, on management's responsibility for instating and maintaining disclosure controls and procedures and for exercising internal control over financial reporting and the opinion of the independent auditors on the audit of internal control over financial reporting.
Among other things, the Banking Supervision Department's directives prescribe that banking corporations shall apply the provisions of Sections 302 and 404 and the SEC directives issued thereunder. In addition, adequate internal control requires an auditing function that follows a predefined, recognized framework, and the model of COSO (Committee of Sponsoring Organizations of the Treadway Commission) meets these requirements and can be used to evaluate the internal controls.
Max It Finance Ltd. (hereinafter - "Max") implements the provision in accordance with the Banking Supervision Department's directives as stated above.
Max's management, with the cooperation of its CEO and Chief Accountant, have evaluated the effectiveness of Max's disclosure controls and procedures as of the end of the reporting period. Based on this evaluation, the CEO and the Chief Accountant have concluded that, as of the end of the Reporting Period, Max's disclosure controls and procedures are effective for the purpose of recording, processing,

summarizing and reporting the information that the Company is required to disclose in its quarterly financial statements pursuant to the Banking Supervision Department's Reporting to the Public Directives and as of the date prescribed by the Directives.
During the third quarter ended September 30, 2025, no changes took place in Max's internal control over financial reporting that had a material effect, or is expected to have a material effect, on the Company's internal control over financial reporting.
Officers' Statements on the Effectiveness of Internal Control over Financial Reporting and Disclosure, with respect to the relevant processes, in accordance with the Commissioner's Circulars are attached to the report.
The Board of Directors wishes to thank the employees, managers and agents of Group companies for their contribution to the Group's achievements.
Haim Samet Chairman of the Board Yoram Naveh CEO
Tel Aviv, November 25, 2025
as of September 30, 2025 (Unaudited)

| Page | |
|---|---|
| Review Report of the Independent Auditors | 2-2 |
| Consolidated Interim Statements of Financial Position | 2-3 |
| Consolidated Interim Statements of Profit and Loss | 2-5 |
| Consolidated Interim Statements of Comprehensive Income | 2-6 |
| Consolidated Interim Statements of Changes in Equity | 2-7 |
| Consolidated Interim Statements of Cash Flow | 2-12 |
| Notes to the Consolidated Interim Financial Statements: | |
| Note 1 - General |
2-15 |
| Note 2 - Basis of preparation of the interim financial statements |
2-18 |
| Note 3 - Significant accounting policies |
2-21 |
| Note 4 - Segment reporting |
2-38 |
| Note 5 - Financial investments and derivative instruments |
2-51 |
| Note 6 - Capital management and requirements |
2-72 |
| Note 7 - Income (loss) from insurance services and reinsurance |
2-78 |
| Note 8 - Income (loss) from investments and financing, net |
2-83 |
| Note 9 - Contingent liabilities and claims |
2-88 |
| Note 10 - Credit risk, receivables for credit card transactions and credit loss provision | 2-121 |
| Note 11 - Payables for credit card transactions | 2-137 |
| Note 12 - Revenues from credit card transactions | 2-137 |
| Note 13 - Additional events in and subsequent to the reporting period | 2-138 |
| Note 14 - Application of IFRS 17 and IFRS 9 in subsidiaries which meet the definition of an | |
| insurer in accordance with securities regulations (preparation of annual financial | 2-143 |
| statements), 2010 | |
| Appendices to the Consolidated Interim Financial Statements | |
| Appendix - Interest revenue and expense rates and analysis of the changes in Max's interest revenues and expenses |
2-155 |

Somekh Chaikin Millennium Tower KPMG 17 HaArba'a Street, POB 609 Tel Aviv 6100601 +972-3-684-8000

144 Menachem Begin St., Tel Aviv 6492102 Tel. +972 3 623 2525 Fax +972 3 562 2555 ey.com
We have reviewed the accompanying financial information of Clal Insurance Enterprises Holdings Ltd. and its subsidiaries (hereinafter - the "Group"), including the condensed consolidated statement of financial position as of September 30, 2025 and the condensed consolidated statements of income, comprehensive income, changes in equity and cash flows for the nine- and three-month periods then ended. The Board of Directors and management are responsible for the preparation and presentation of financial information for these interim periods in accordance with the Israel Securities Regulations (Periodic and Immediate Reports), 1970, which pertain to holding companies of insurers and credit card companies, as described in Note 2(a) to the financial information. Our responsibility is to express a conclusion regarding the financial information for this interim period based on our review.
We did not review the condensed interim financial information of an equity-accounted investee, the investment in which is approx. NIS 102 million as of September 30, 2025, and the Group's share in the profits of which amounted to approx. NIS 10 and approx. NIS 3 million for the nine- and three-month periods then ended. The condensed interim financial information of the company was audited by other independent auditors, whose review report was furnished to us, and our conclusion, insofar as it relates to financial information in respect of the company, is based on the review report of the other independent auditors.
We performed our review pursuant to Review Standard (Israel) 2410 of the Institute of Certified Public Accountants in Israel, Review of Interim Financial Information Performed by the Independent Auditor of the Entity. A review of interim financial information consists of inquiries, mostly of persons responsible for financial and accounting issues, and of applying analytical and other review procedures. A review is substantially smaller in scope than an audit performed pursuant to generally accepted auditing standards in Israel and, as a result, does not enable us to obtain assurance that we would become aware of all significant matters that may be identified in an audit. Consequently, we are not expressing an audit opinion.
Based on our review and the review report of other independent auditors, nothing has come to our attention that causes us to believe that the abovementioned financial information does not comply, in all material respects, with the Israel Securities Regulations (Periodic and Immediate Reports), 1970, which pertain to holding companies of insurers and credit card companies, as described in Note 2(a) to the financial information.
Without qualifying the above conclusion, we draw attention to that which is stated in Note 9 to the consolidated interim financial statements regarding exposure to contingent liabilities.
Tel Aviv, November 25, 2025 Somekh Chaikin
Kost Forer Gabbay & Kasierer
Certified Public Accountants
Certified Public Accountants
Joint Independent Auditors
| As of September 30 As of December 31 |
||||||
|---|---|---|---|---|---|---|
| 2025 | 2024 | 2024 | ||||
| In NIS million | Note | Unaudited | ||||
| Assets | ||||||
| Cash and cash equivalents in respect of yield-dependent contracts | 3,680 | 5,011 | 4,451 | |||
| Other cash and cash equivalents | 2,664 | 2,014 | 2,617 | |||
| Financial investments in respect of yield-dependent contracts measured at | ||||||
| fair value | 5 | 96,472 | 86,542 | 88,802 | ||
| Other financial investments measured at fair value | 5 | 43,304 | 40,641 | 41,179 | ||
| Other financial investments measured at depreciated cost | 5 | 2,305 | 2,402 | 2,340 | ||
| Receivables for credit card transactions, net | 10 | 18,729 | 17,352 | 17,855 | ||
| Receivables and debit balances | 863 | 1,347 | 642 | |||
| Current tax assets | 104 | 125 | 60 | |||
| Insurance contract assets | 3,158 | 1,822 | 2,653 | |||
| Reinsurance contract assets | 2,722 | 2,679 | 2,664 | |||
| Investments in equity-accounted investees | 204 | 190 | 190 | |||
| Investment property in respect of yield-dependent contracts | 3,909 | 3,892 | 3,924 | |||
| Investment property - other | 1,506 | 1,521 | 1,517 | |||
| Property, plant and equipment | 277 | 320 | 310 | |||
| Intangible assets and goodwill | 2,216 | 2,221 | 2,212 | |||
| Costs of obtaining investment management service contracts | 786 | 723 | 764 | |||
| Deferred tax assets | 114 | 154 | 159 | |||
| Right-of-use assets | 660 | 681 | 669 | |||
| Total assets | 183,673 | 169,637 | 173,008 | |||
| Total assets for yield-dependent contracts | 104,427 | 96,208 | 97,329 |

| As of September 30 | As of December 31 | |||
|---|---|---|---|---|
| 2025 | 2024 | 2024 | ||
| In NIS million | Note | Unaudited | ||
| Liabilities | ||||
| Loans and credit | 5 | 14,986 | 13,732 | 14,138 |
| Liabilities for derivative instruments | 5 | 678 | 824 | 528 |
| Payables and credit balances | 3,334 | 1,784 | 1,739 | |
| Payables for credit card transactions | 11 | 10,225 | 9,616 | 9,707 |
| Current tax liability | 149 | 10 | 18 | |
| Liabilities for yield-dependent investment contracts | 13,026 | 12,514 | 12,537 | |
| Liabilities for non-yield-dependent investment contracts | 2,491 | 2,542 | 2,522 | |
| Total liabilities in respect of insurance contracts | 127,148 | 118,533 | 121,718 | |
| Liabilities for reinsurance contracts | 62 | 60 | 62 | |
| Liability for employee benefits, net | 93 | 91 | 89 | |
| Deferred tax liabilities | 553 | 430 | 355 | |
| Lease liabilities | 762 | 788 | 775 | |
| Total liabilities | 173,506 | 160,924 | 164,189 | |
| Equity | ||||
| Share capital | 168 | 167 | 167 | |
| Share premium | 2,433 | 2,397 | 2,423 | |
| Capital reserves | 127 | 142 | 138 | |
| Surplus | 7,356 | 5,933 | 6,014 | |
| Total equity attributable to the Company's shareholders | 10,084 | 8,639 | 8,742 | |
| Non-controlling interests | 83 | 75 | 76 | |
| Total equity | 10,167 | 8,714 | 8,818 | |
| Total liabilities and equity | 183,673 | 169,637 | 173,008 |
| November 25, 2025 | |||
|---|---|---|---|
| Approval date of the financial statements | Haim Samet | Yoram Naveh | Eran Czerninski |
| Chairman of the | CEO | Executive VP | |
| Board of Directors | Finance Division Director |
| For the nine month period ended September 30 |
For the three-month period ended September 30 |
For the year ended December 31 |
|||||
|---|---|---|---|---|---|---|---|
| 2025 | 2024 | 2025 | 2024 | 2024 | |||
| In NIS million | Note | Unaudited | |||||
| Revenues from insurance services | 6,585 | 6,196 | 2,218 | 2,085 | 8,391 | ||
| Expenses from insurance services | (5,243) | (4,952) | (1,809) | (1,849) | (6,566) | ||
| Income from insurance services before reinsurance contracts held |
1,342 | 1,244 | 409 | 237 | 1,825 | ||
| Reinsurance expenses | (996) | (1,132) | (324) | (375) | (1,441) | ||
| Reinsurance revenues | 526 | 632 | 207 | 299 | 683 | ||
| Revenues (expenses), net from reinsurance contracts held | (470) | (500) | (117) | (76) | (758) | ||
| Income from insurance services | 7 | 871 | 744 | 292 | 161 | 1,067 | |
| Investment gains (losses), net from assets held against insurance contracts and yield-dependent investment contracts |
10,174 | 7,689 | 3,856 | 3,670 | 10,635 | ||
| Gains (losses) from other investments, net: | |||||||
| Interest revenues calculated using the effective interest method Other investment income, net |
163 2,510 |
180 1,430 |
60 701 |
69 1,295 |
210 2,787 |
||
| Share in earnings (losses) of equity-accounted subsidiaries closely | |||||||
| related to the investing activity | 1 | (3) | ‐ | 1 | (2) | ||
| Total income from other investments, net | 2,674 | 1,607 | 762 | 1,365 | 2,995 | ||
| Total investment income, net | 12,848 | 9,296 | 4,618 | 5,035 | 13,630 | ||
| Finance expenses (income), net arising from insurance contracts | 10,179 | 6,929 | 3,566 | 4,115 | 11,041 | ||
| Finance income (expenses), net arising from reinsurance contracts | 130 | 104 | 57 | 65 | 149 | ||
| Decrease (increase) in liabilities for investment contracts due to the | |||||||
| yield component | (1,365) | (1,307) | (562) | (539) | (1,656) | ||
| Net investment and finance income | 8 | 1,433 | 1,163 | 546 | 446 | 1,082 | |
| Income (loss), net from insurance and investment | 2,304 | 1,907 | 838 | 606 | 2,149 | ||
| Investment gains (losses), net and finance income which are not from | |||||||
| a consolidated insurance company Revenues from credit card transactions |
1,130 1,299 |
1,023 1,151 |
397 467 |
345 416 |
1,370 1,554 |
||
| Revenues from management fees | 628 | 600 | 215 | 202 | 805 | ||
| Revenues from fees and commissions of insurance agencies | 141 | 131 | 47 | 48 | 180 | ||
| Credit loss expenses | (130) | (159) | (41) | (62) | (216) | ||
| Credit card processing | (994) | (718) | (293) | (258) | (986) | ||
| Payments to banks | (190) | (173) | (68) | (61) | (233) | ||
| Other operating expenses Other revenues (expenses), net |
(1,204) (5) |
(1,108) (34) |
(418) (12) |
(391) (12) |
(1,514) (47) |
||
| Other finance expenses | (670) | (602) | (250) | (207) | (794) | ||
| Share in earnings (losses) of equity-accounted subsidiaries not | |||||||
| closely related to the investing activity | 12 | 14 | 4 | 6 | 16 | ||
| Profit before income tax | 2,320 | 2,031 | 886 | 632 | 2,286 | ||
| Income tax | 777 | 688 | 294 | 212 | 739 | ||
| Income for the period | 1,543 | 1,343 | 592 | 420 | 1,546 | ||
| Attributable to: | |||||||
| Company's shareholders | 1,539 | 1,338 | 592 | 417 | 1,540 | ||
| Non-controlling interests | 5 | 5 | ‐ | 3 | 6 | ||
| Income for the period | 1,543 | 1,343 | 592 | 420 | 1,546 | ||
| Earnings per share attributable to the Company's shareholders: | |||||||
| Basic earnings per share (in NIS) | 19.32 | 16.93 | 7.41 | 5.28 | 19.47 | ||
| Diluted earnings per share (in NIS) | 18.60 | 16.90 | 7.12 | 5.28 | 19.38 | ||
| No. of shares used to calculate earnings per share (in thousand): | |||||||
| Basic | 79,646 | 79,062 | 79,877 | 79,076 | 79,099 | ||
| Diluted | 82,737 | 79,176 | 83,183 | 79,138 | 79,475 |

| For the nine month period ended September 30 |
For the three-month period ended September 30 |
For the year ended December 31 |
||||
|---|---|---|---|---|---|---|
| 2025 | 2024 | 2025 | 2024 | 2024 | ||
| In NIS million | Unaudited | |||||
| Income for the period | 1,543 | 1,343 | 592 | 420 | 1,546 | |
| Other comprehensive income: | ||||||
| Other comprehensive income items that, subsequent to initial recognition in comprehensive income, were or will be carried to profit and loss: |
||||||
| Foreign currency translation differences in respect of foreign operations carried to capital reserve |
(8) | 4 | (2) | ‐ | (1) | |
| Tax (tax benefit) for items of other comprehensive income carried or to be carried to profit and loss |
(2) | 1 | - | ‐ | ‐ | |
| Other comprehensive income (loss) items that, subsequent to initial recognition in comprehensive income, were or will be carried to profit and loss, net of tax |
(6) | 3 | (2) | ‐ | (1) | |
| Items of other comprehensive income not transferred to profit and loss: |
||||||
| Actuarial gains (losses) from a defined benefit plan | (2) | 2 | ‐ | ‐ | 1 | |
| Tax (tax benefit) for items of other comprehensive income not transferred to profit and loss |
(1) | 1 | ‐ | ‐ | ‐ | |
| Other comprehensive income (loss) not transferred to profit and loss, | ||||||
| net of tax | (1) | 1 | ‐ | ‐ | 1 | |
| Other comprehensive income (loss) for the period | (7) | 4 | (2) | ‐ | ‐ | |
| Total comprehensive income for the period | 1,536 | 1,347 | 590 | 420 | 1,546 | |
| Attributable to: | ||||||
| Company's shareholders | 1,531 | 1,342 | 590 | 417 | 1,540 | |
| Non-controlling interests | 5 | 5 | ‐ | 3 | 6 | |
| Total comprehensive income for the period | 1,536 | 1,347 | 590 | 420 | 1,546 |
| At | tributable t | o Compar | ıy's sharehold | lers | |||||
|---|---|---|---|---|---|---|---|---|---|
| In NIS million | Share premium |
Translation reserve | Capital reserve froi transaction with non- controlling interests |
Total | Non- controlling interests |
Total equity |
|||
| For the nine-month period ended September 30, 2025 (unaudited) | |||||||||
| Balance as of January 1, 2025 | 16 | 7 2,42 | 3 ( | 2) 1 | 80 (4 | 0) 6,014 | 8,742 | 76 | 8,818 |
| Income for the period | - | - | - | - | - 1,539 | 1,539 | 5 | 1,543 | |
| Other comprehensive income (loss) items: | |||||||||
| Foreign currency translation differences in respect of foreign operations carried to capital reserve | - | - ( | 8) | _ | (8) | - | (8) | ||
| Actuarial gains from a defined benefit plan | - | - | - | - | - (2) | (2) | - | (2) | |
| Tax benefit (tax) for comprehensive income (loss) items | - | - | 2 | - | - 1 | 3 | - | 3 | |
| Other comprehensive income (loss) for the period, net of tax | - | - ( | 6) | - | - (1) | (7) | . (7) | ||
| Total comprehensive income for the period | - | - ( | 6) | - | - 1,538 | 1,531 | 5 | 1,536 | |
| Transactions with shareholders carried directly to equity: | |||||||||
| Exercise and expiry of options for senior employees | 1 1 | ) | - | - | - (11) | - | - | ||
| Share-based payments | - | - | - | - | - 15 | 15 | - | . 15 | |
| Dividend to non-controlling interests | - | - | - | - | - | (3) | (3) | ||
| Dividends to Company shareholders | - | - | - | - | - (200) | (200) | - | (200) | |
| Acquisition of non-controlling interests | - | - | - ( | 5) - | (5) | 5 | |||
| Balance as of September 30, 2025 | 16 | 8 2,43 | 3 ( | 9) 1 | 80 (4 | 5) 7,356 | 10,084 | 83 | 10,167 |
The attached notes to the consolidated interim financial statements are an integral part thereof.
| Attributable to Company's shareholders | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| In NIS million | Share capital | Share premium | Translati reserve |
ion ca | ther pital |
Capital reser from transac with non- controlling interests |
tions R |
detained arnings | Total | Non- controlling interests |
Total equity |
| For the nine-month period ended September 30, 2024 (unaudited) | |||||||||||
| Balance as of January 1, 2024 | 16 | 7 2,3 | 90 | (2) | 180 | ) | (39) | 4,593 | 7,289 | 73 | 7,362 |
| Income for the period | - | - | - | - | • | - | 1,338 | 1,338 | 5 | 1,343 | |
| Other comprehensive income (loss) items: | |||||||||||
| Foreign currency translation differences in respect of foreign operations carried to capital reserve | - | - | 4 | - | - | - | 4 | 4 | |||
| Actuarial losses from a defined benefit plan | - | - | - | - | • | - | 2 | 2 | - | 2 | |
| Tax benefit (tax) for comprehensive income (loss) items | - | - | (1) | - | - | (1) | (2) | - | (2) | ||
| Other comprehensive income (loss) for the period, net of tax | - | - | 3 | - | • | - | 1 | 4 | - | 4 | |
| Total comprehensive income for the period | - | - | 3 | - | • | - | 1,339 | 1,342 | 5 | 1,347 | |
| Transactions with shareholders carried directly to equity: | |||||||||||
| Exercise and expiry of options for senior employees | - | 7 | - | - | - | (7) | - | - | - | ||
| Share-based payments | - | - | - | - | - | 8 | 8 | - | 8 | ||
| Dividend to non-controlling interests | - | - | - | - | - | - | - | (2) | (2) | ||
| Balance as of September 30, 2024 | 16 | 7 2,3 | 97 | 1 | 180 | (39) | 5,933 | 8,639 | 75 | 8,714 |
<-- PDF CHUNK SEPARATOR -->
| Attributabl | e to Comp | any's shareholde | ers | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| In NIS million | Share prem |
Translation reserve |
Other capital reserves | Capital reser from transac with non- controlling interests |
tions | Retained earnings 1 |
「otal | Non- controlling interests |
Total equity | ||
| For the three-month period ended September 30, 2025 (unaudited | l) | ||||||||||
| Balance as of July 1, 2025 | 1 | 167 | 2,432 | ( | 7) | 180 | (40) | 6,758 | 9,490 | 81 | 9,571 |
| Income for the period | - | - | - | - | - | 592 | 592 | _ | 592 | ||
| Other comprehensive income (loss) items: | |||||||||||
| Foreign currency translation differences in respect of foreign operations carried to capital reserve | _ | - | ( | 2) | - | - | . - | (2) | - | (2) | |
| Actuarial gains (losses) from a defined benefit plan | - | - | - | - | - | - | |||||
| Tax benefit (tax) for comprehensive income (loss) items | - | - | - | - | - | - | - | ||||
| Other comprehensive income (loss) for the period, net of tax | - | - | (2 | 2) | - | - | - | (2) | - | (2) | |
| Total comprehensive income (loss) for the period | - | - | (2 | 2) | - | - | 592 | 590 | - | 590 | |
| Transactions with shareholders carried directly to equity: | |||||||||||
| Exercise and expiry of options for senior employees | - | 2 | - | - | - | (2) | • | - | |||
| Share-based payments | - | - | - | - | - | 8 | 8 | - | 8 | ||
| Dividend to non-controlling interests | - | - | - | - | - | - | - (3) | (3) | |||
| Acquisition of non-controlling interests | - | - | - | - | (5) | - | (5) | 5 | - | ||
| Balance as of September 30, 2025 | 1 | 168 | 2,433 | ( | 9) | 180 | (45) | 7,356 | 10,084 | 83 | 10,167 |
The attached notes to the consolidated interim financial statements are an integral part thereof.
| Attributable | to Compar | ny's sharehold | ers | |||||||
|---|---|---|---|---|---|---|---|---|---|---|
| In NIS million | Share capital | Share premium | Translation reserve | Other capital reserves | Capital reserve from transaction with non-controlling interests | is F |
Retained earnings |
Total | Total equity |
|
| For the three-month period ended September 30, 2024 (unaudited) | ||||||||||
| Balance as of July 1, 2024 | 16 - | 7 2,39 | 6 | 1 ′ | 180 | (39) | 5,511 | 8,216 | 75 | 8,291 |
| Income for the period | - | - | - | - | - | 417 | 417 | 3 | 420 | |
| Other comprehensive income (loss) items: | ||||||||||
| Foreign currency translation differences in respect of foreign operations carried to | ) | |||||||||
| capital reserve | - | - | - | - | - | - | - | - | ||
| Actuarial losses from a defined benefit plan | - | - | - | - | - | - | - | - | ||
| Tax benefit (tax) for comprehensive income (loss) items | - | - | - | - | - | - | ||||
| Other comprehensive income (loss) for the period, net of tax | - | - | - | - | - | - | - | |||
| Total comprehensive income for the period | - | - | - | - | - | 417 | 417 | 3 | 420 | |
| Transactions with shareholders carried directly to equity: | ||||||||||
| Exercise and expiry of options for senior employees | - | 1 | - | - | - | (1) | ) - | _ | - | |
| Share-based payments | - | - | - | - | - | 6 | 6 | - | 6 | |
| Dividend to non-controlling interests | - | - | - | - | - | (2) | (2) | |||
| Balance as of September 30, 2024 | 16 - | 7 2,39 | 7 | 1 ' | 180 | (39) | 5,933 | 8,639 | 75 | 8,714 |
The attached notes to the consolidated interim financial statements are an integral part thereof. See Note 14 regarding application of IFRS 1, First-time Adoption of International Financial Reporting Standards, first-time application of IFRS 17, Insurance Contracts and first-time application of IFRS 9, Financial Instruments. Relevant comparative figures have been restated.
| Attributable to Company's shareholders | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| In NIS million | Share capital |
Share premium |
Translation reserve |
Other capital reserves |
Capital reserve from transactions with non controlling interests |
Retained earnings |
Total | Non controlling interests |
Total equity |
|
| For the year ended December 31, 2024 (unaudited) | ||||||||||
| Balance as of January 1, 2024 | 167 | 2,390 | (2) | 180 | (39) | 4,593 | 7,289 | 73 | 7,362 | |
| Income for the period | ‐ | ‐ | ‐ | ‐ | ‐ | 1,540 | 1,540 | 6 | 1,546 | |
| Other comprehensive income (loss) items: | ||||||||||
| Foreign currency translation differences in respect of foreign operations carried to capital reserve |
‐ | ‐ | (1) | ‐ | ‐ | ‐ | (1) | ‐ | (1) | |
| Actuarial gains from a defined benefit plan | ‐ | ‐ | ‐ | ‐ | ‐ | 1 | 1 | ‐ | 1 | |
| Tax benefit (tax) for comprehensive income (loss) items | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | |
| Other comprehensive income (loss) for the period, net of tax | ‐ | ‐ | (1) | ‐ | ‐ | 1 | ‐ | ‐ | ‐ | |
| Total comprehensive income for the period | ‐ | ‐ | (1) | ‐ | ‐ | 1,541 | 1,540 | 6 | 1,546 | |
| Transactions with shareholders carried directly to equity: | ||||||||||
| Exercise and expiry of options for senior employees | ‐ | 34 | ‐ | ‐ | ‐ | (34) | ‐ | ‐ | ‐ | |
| Share-based payments | ‐ | ‐ | ‐ | ‐ | ‐ | 14 | 14 | (1) | 13 | |
| Dividends to Company shareholders | ‐ | ‐ | ‐ | ‐ | ‐ | (100) | (100) | ‐ | (100) | |
| Dividend to non-controlling interests | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | (2) | (2) | |
| Acquisition of non-controlling interests | ‐ | ‐ | ‐ | ‐ | (1) | ‐ | (1) | 1 | ‐ | |
| Balance as of December 31, 2024 | 167 | 2,423 | (2) | 180 | (40) | 6,014 | 8,742 | 76 | 8,818 |
The attached notes to the consolidated interim financial statements are an integral part thereof. See Note 14 regarding application of IFRS 1, First-time Adoption of International Financial Reporting Standards, first-time application of IFRS 17, Insurance Contracts and first-time application of IFRS 9, Financial Instruments. Relevant comparative figures have been restated.

| For the nine month period ended September 30 |
For the three month period ended September 30 |
For the year ended December 31 |
||||
|---|---|---|---|---|---|---|
| 2025 | 2024 | 2025 | 2024 | 2024 | ||
| In NIS million | Appendix | Unaudited | ||||
| Cash flows from operating activities | ||||||
| Before income tax | (a) | 1,451 | 1,272 | 398 | 630 | 1,716 |
| Income tax received (paid) | (445) | (60) | (215) | (75) | (115) | |
| Net cash provided by operating activities | 1,006 | 1,212 | 183 | 554 | 1,601 | |
| Cash flows provided by investing activities | ||||||
| Credit provided to card holders and merchants, net | (1,500) | (1,103) | (650) | (535) | (1,545) | |
| Proceeds from the disposal of an investment in financial assets by | ||||||
| companies other than insurance and finance companies | 56 | 976 | ‐ | ‐ | 990 | |
| Investment in financial assets by companies other than insurance and | ||||||
| finance companies | (83) | (95) | (1) | (62) | (97) | |
| Dividend received from equity-accounted investees | 1 | 1 | ‐ | 1 | 1 | |
| Investments in shares and loans in investees | (1) | ‐ | ‐ | ‐ | (3) | |
| Investment in fixed assets | (35) | (61) | (17) | (35) | (65) | |
| Investment in intangible assets | (251) | (267) | (79) | (96) | (358) | |
| Net cash used for investing activities | (1,813) | (548) | (746) | (727) | (1,078) | |
| Cash flows provided by financing activities | ||||||
| Credit from banking corporations, net | (84) | (466) | 30 | 421 | (81) | |
| Proceeds from the issue of subordinated notes and bonds (see Note 5) | 1,669 | 1,017 | 808 | ‐ | 1,017 | |
| Costs of issuing and exchanging subordinated notes and bonds | (7) | (7) | (1) | ‐ | (7) | |
| Repayment of subordinated notes (See Note 5) | (854) | (817) | (854) | (456) | (817) | |
| Repayment of lease liability | (72) | (55) | (25) | (22) | (88) | |
| Interest paid on bonds, subordinated notes, and credit from | ||||||
| banking corporations | (248) | (231) | (99) | (96) | (244) | |
| Dividend paid | (203) | (2) | (3) | (2) | (102) | |
| Net cash provided by (used for) financing activities | 202 | (562) | (144) | (155) | (323) | |
| Effect of exchange rate fluctuations on balance of cash and | ||||||
| cash equivalents | (120) | (43) | (13) | (58) | (98) | |
| Net increase (decrease) in cash and cash equivalents | (725) | 59 | (721) | (386) | 103 | |
| Cash and cash equivalents at the beginning of the period | (b) | 7,069 | 6,966 | 7,065 | 7,411 | 6,966 |
| Cash and cash equivalents at the end of the period | (c) | 6,344 | 7,025 | 6,344 | 7,025 | 7,069 |
The Consolidated Interim Financial Statements are an integral part thereof.
| For the nine month period ended September 30 |
For the three September 30 |
month period ended |
For the year ended December 31 |
||
|---|---|---|---|---|---|
| 2025 | 2024 | 2025 | 2024 | 2024 | |
| In NIS million | Unaudited | ||||
| (a) Cash flows from operating activities before income tax ¹) ²) | |||||
| Income for the period | 1,543 | 1,343 | 592 | 420 | 1,546 |
| Items not involving cash flows | |||||
| The Company's share in losses (profits) of equity-accounted investees | (13) | (10) | (5) | (7) | (14) |
| Change in liabilities in respect of non-yield-dependent investment contracts | (31) | 72 | 15 | 35 | 52 |
| Change in liabilities in respect of yield-dependent investment contracts | 488 | (637) | 355 | (74) | (614) |
| Change in costs of obtaining investment management service contracts | (22) | (19) | (19) | (12) | (60) |
| Depreciation of property, plant, and equipment and right-of-use asset | 96 | 91 | 34 | 29 | 131 |
| Amortization of intangible assets | 276 | 265 | 101 | 96 | 362 |
| Credit loss expenses | 130 | 159 | 41 | 62 | 216 |
| Amortization of excess cost for credit card receivables | (23) | (50) | (7) | (10) | (63) |
| Impairment of intangible assets | 1 | ‐ | 1 | ‐ | 2 |
| Loss (income) from a right-of-use asset | ‐ | 1 | ‐ | ‐ | 1 |
| Interest and linkage differences accrued for subordinated notes and a lease liability | 269 | 252 | 96 | 83 | 314 |
| Accrued interest and revaluation of liabilities to banking and other corporations | 491 | 382 | 150 | 185 | 549 |
| Interest paid in Max | (370) | (344) | (138) | (127) | (456) |
| Change in fair value of investment property in respect of yield-dependent contracts | 39 | ‐ | 15 | (2) | (6) |
| Changes in fair value of other investment property | 6 | (2) | 2 | (3) | 8 |
| Share-based payment transactions | 15 | 8 | 8 | 6 | 13 |
| Losses (gains), net on financial investments and derivatives for yield-dependent | |||||
| contracts measured at fair value | (8,883) (6,354) (3,404) (3,129) | (9,064) | |||
| Losses (gains), net on other financial investments and derivatives measured | |||||
| at fair value | (1,588) | (533) | (535) (1,140) | (1,290) | |
| Losses (gains), net on other financial investments measured at amortized cost | (66) | (84) | (64) | (60) | (76) |
| Tax income (tax benefit) | 777 | 688 | 294 | 212 | 739 |
| Financial investments, derivatives and investment property in respect of | |||||
| insurance contracts and yield-dependent investment contracts: | |||||
| Acquisition of investment property | (55) | (54) | (15) | (13) | (79) |
| Proceeds from sale of investment property | 32 | ‐ | 27 | ‐ | ‐ |
| Acquisitions of financial investments and derivatives, net | 1,459 | 3,807 | 31 | 1,417 | 4,070 |
| Financial investments, derivatives and other investment property: | |||||
| Acquisition of investment property | (23) | (22) | (7) | (5) | (31) |
| Proceeds from sale of investment property | 19 | ‐ | 16 | ‐ | ‐ |
| Proceeds from sales (acquisitions), net of financial investments and derivatives | (374) | (646) | 170 | 174 | (459) |
1) Cash flows from operating activities include cash flows in respect of acquisition and sale of financial investments and investment property arising from insurance contracts and investment contracts activities.
The attached notes to the consolidated interim financial statements are an integral part thereof.
2) Cash flows from operating activities include cash flows in respect of dividend and interest received, as described in Appendix D.

| For the nine month period ended September 30 |
For the three month period ended September 30 |
For the year ended December 31 |
|||
|---|---|---|---|---|---|
| 2025 | 2024 | 2025 | 2024 | 2024 | |
| In NIS million | Unaudited | ||||
| (a) Cash flows from operating activities before income tax (cont.) | |||||
| Changes in other items in the statement of financial position, net | |||||
| Securities held for trading by consolidated companies which are not | |||||
| insurance companies | (41) | (12) | (11) | (1) | (25) |
| Receivables for credit card transactions, net | 518 | (1,266) | (793) | (632) | (1,371) |
| Receivables and debit balances | (222) | 484 | 155 | 40 | 1,190 |
| Reinsurance contract assets, net | (58) | (154) | (137) | (234) | (137) |
| Payables and credit balances | 1,616 | 92 | 51 | 212 | 10 |
| Payables for credit card transactions | 518 | 1,525 | 1,511 | 732 | 1,616 |
| Liabilities for insurance contracts, net | 4,925 | 2,291 | 1,863 | 2,374 | 4,645 |
| Liabilities for employee benefits, net | 3 | (1) | 2 | 2 | (3) |
| Total cash Flows from operating activities before income tax | 1,451 | 1,272 | 398 | 630 | 1,716 |
| (b) Cash and cash equivalents at the beginning of the period: | |||||
| Cash and cash equivalents in respect of yield-dependent contracts | 4,451 | 4,418 | 4,602 | 4,584 | 4,418 |
| Other cash and cash equivalents | 2,617 | 2,548 | 2,462 | 2,827 | 2,548 |
| Balance of cash and cash equivalents at the beginning of the period | 7,069 | 6,966 | 7,065 | 7,411 | 6,966 |
| (c) Cash and cash equivalents at end of the period: | |||||
| Cash and cash equivalents in respect of yield-dependent contracts | 3,680 | 5,011 | 3,680 | 5,011 | 4,451 |
| Other cash and cash equivalents | 2,664 | 2,014 | 2,664 | 2,014 | 2,617 |
| Balance of cash and cash equivalents as of the end of the period | 6,344 | 7,025 | 6,344 | 7,025 | 7,069 |
| (d) Cash flows for interest and dividend received, included in operating activity: | |||||
| Interest received | 1,524 | 1,581 | 296 | 559 | 2,096 |
| Dividend received | 588 | 516 | 250 | 140 | 720 |
| Included in investing activity by Max: | |||||
| Interest received | 1,004 | 932 | 345 | 315 | 1,252 |
| (e) Transactions not involving cash flows: | |||||
| Payables - purchase of insurance portfolios | 4 | 15 | 4 | 5 | 14 |
| Replacement of notes | ‐ | 187 | ‐ | ‐ | 187 |
The attached notes to the consolidated interim financial statements are an integral part thereof.
Clal Insurance Enterprises Holdings Ltd. (hereinafter - the "Company") is an Israeli resident company incorporated in Israel, whose official address is 36 Raoul Wallenberg Street, Tel Aviv. The securities of the Company are listed for trading on the Tel Aviv Stock Exchange Ltd.
Clal Insurance Enterprises Holdings Ltd. (hereinafter - the "Company") is a holding company. Its main holdings are mainly in the insurance, pension, provident and finance domains, as well as in the credit card domain.
The consolidated financial statements as of September 30, 2025 (hereinafter - the "Financial Statements") include those of the Company and its subsidiaries (hereinafter, jointly - the "Group"), as well as the Group's interests in joint ventures and associates.
The Group operates mainly in the insurance and finance industries, including pension, provident and holding insurance agencies, as well as credit card transactions, which include issuance, acquiring and processing of payment cards, providing payments solutions and financial products, including credit to private and business customers.
For further details, see Note 1 to the Consolidated Financial Statements for 2024.
As of the report publication date, the Company does not have a control core.
Further to Note 1 to the Financial Statements for 2024, Alrov Properties & Lodgings Ltd. (hereinafter - "Alrov") (which holds approx. 14.34% of the Company's shares as of the report publication date) reported that, on May 27, 2025, the Commissioner had notified it of his intention to reject the application for a control permit over Clal Insurance filed on December 24, 2023, subject to allowing Alrov's to make its claims on the subject before the Commissioner. Alrov reported that it was studying the Commissioner's position, which it deems erroneous, and that it will consider its reaction in accordance with the law. On June 18, 2025, Alrov reported that it had withdrawn the application for a control permit over Clal Insurance, filed on December 24, 2023.
For further details, see Note 1 to the Financial Statements for 2024.
In In April 2025, the Knesset's Constitution, Law and Justice Committee approved, in the second and third readings of the Companies Law Bill (Amendment No. 38), 2025, which includes, among other things, the bill includes the following proposed amendments regarding a company without a controlling shareholder: Adding a rebuttable presumption whereby in a company, none of the shareholders of which has a stake of more than 50% of its means of control, a stake of 25% or more of the means of control will be deemed as control therein; the requirement to appoint external directors was replaced by the requirement to appoint a majority of independent directors in the Board and its committees; allowing companies to pay a Chairperson of the Board, who is an independent director, a compensation, which is higher than the compensation cap paid to an external director; regulating a procedure for nomination of candidates for service as directors by an independent Appointment Committee; regulating a procedure for approval of transactions with directors and a procedure for approval of extraordinary transactions with substantial shareholders, who hold 10% or more of a certain type of means of control. It is noted that several changes have been made to the original bill, such as revoking the prohibition on an independent director's affinity to any director.
The law will not come into force before July 2026, and its coming into force is conditional upon the regulations, which will be brought for approval by the Committee, and in any case, transitional provisions will apply to serving directors.
To date, Clal Holdings is unable to assess the implications of the bill and the regulations which will be promulgated, to the extent that they are promulgated, and their effect, due to, among other things, the fact that strict provisions apply to Clal Holdings by virtue of its status as the controlling shareholder in an insurance company.
As of the reporting date, the Company is unable to assess the full effect of the outcomes of the events detailed above and in Note 1 to the Consolidated Financial Statements for 2024, among other things, due to the fact that the Company is the controlling shareholder of Clal Insurance and in view of the restrictions imposed under the Outline for Exercising Means Of Control in Clal Insurance, which significantly limit the extent of the Company's influence over the conduct of Clal Insurance and the appointment of officers in Clal, and the Company is still evaluating its implications and

applicability over time. This uncertainty also applies in view of additional changes that are taking place in the Company and that may occur in the future, due to its holdings structure, the fact that it is a company without a control core with a substantial shareholder, and due to the fact that the provisions of the Supervision Law for insurers without a controlling shareholder do not apply to it, and due to the different corporate structure of the large insurance companies in Israel compared with the standard structure in banks, according to which the insurance companies, including Clal Insurance, are private companies which are controlled by a holding company, including the Company, which is a publicly-traded company without a control core, and due to the effective impact of the holders of non-controlling interests on the conduct of the Company under the above circumstances.
Furthermore, the set of changes and events described above and Note 1 to the Consolidated Financial Statements for 2024, if they continue, may and will affect, among other things, the reputation of the Company and the Group companies. It is noted that a future transfer of control of the Company to a third party may affect clauses in certain agreements of Group companies with third parties (including reinsurers) and may require, once circumstances involving such change of control exist, negotiations with such third parties for the agreements to remain in effect.
| The Group | - The Company and its consolidated companies. |
|---|---|
| Consolidated companies/ subsidiaries |
- Companies, including a partnership, whose financial statements are fully consolidated, directly or indirectly, with the financial statements of the Company. |
| Investees | - Consolidated companies and companies, including a partnership or joint venture, the Company's investment in which is included, directly or indirectly, in the financial statements based on the equity method. |
| Joint arrangements |
- Arrangements in which the Group has joint control which was achieved by a contractual agreement, which requires unanimous consent with regard to the activities that have a significant effect on the arrangement's returns. Investment in joint arrangements is classified as joint operations or joint ventures, based on the rights and obligations of the parties to the arrangement. Joint ventures are all joint arrangements, which are incorporated as a separate entity, where the Group has rights to the net assets of the joint arrangement. |
| Associates | - Associates are entities in which the Group has significant influence over the financial and operating policies, but is not a controlling shareholder therein, and the Company's investment in which is presented in the Company's consolidated financial statements based on the equity method. |
| Interested parties |
- As defined in Section (1) of the definition of an "interested party" in a company in Section 1 of the Securities Law, 1968. |
| Related party | - As defined in IAS 24 (2009), Related Party Disclosures. |
| The Commissioner |
- The Commissioner of the Capital Market, Insurance and Savings. |
| The Supervision Law |
- Financial Services Supervision Law (Insurance), 1981 and amendments thereto. |
| Investment Rules Regulations |
- Supervision of Financial Services Regulations (Provident Funds) (Investment Rules Applicable to Institutional Entities), 2012, and the Commissioner's guidance thereunder. |
| Economic Solvency Regime |
- As defined in Insurance Circular 2020-1-15 and its amendments. |
| Yield-dependent contracts |
- Insurance contracts and investment contracts in life and long-term care health insurance, in which the insurer's liabilities for the savings or risk component are mostly linked to the yields on the investment portfolio (participating policies), in assets for yield-dependent contracts. |
| Assets for yield dependent contracts |
- Assets held against liabilities arising from yield-dependent contracts. |
| Designated/Hetz bonds |
- CPI-linked government bonds, which the government issued to the insurance companies, and which back guaranteed return policies. |
| Gross premiums - Premiums including fees and credit fees. | |

The consolidated interim financial statements of the Group as of September 30, 2025, and for the nine- and threemonth periods then ended, were prepared in accordance with the Securities Regulations (Periodic and Immediate Reports), 1970, which refer to holding companies of insurers and credit-card companies.
Through December 31, 2022, the Group's consolidated financial statements were drawn up in accordance with International Financial Reporting Standards (IFRS) (hereinafter - "IFRS" or "International Financial Reporting Standards"), including in connection with the data relating to insurer consolidated subsidiaries, which meet the definition of insurer, as defined in the Securities Regulations (Preparation of Annual Financial Statements), 2010.
As detailed in Note 3 below, in accordance with requirements set by the Commissioner, the first-time application date of IFRS 17, Insurance Contracts and IFRS 9, Financial Instruments was postponed to January 1, 2025 (instead of the first-time application date which was set by the standard - January 1, 2023). Consequently, during the periods between January 1, 2023 and December 31, 2024, the Company continued to apply IFRS 4, Insurance Contracts, and IAS 39, Financial Instruments (issued in 2017), to the data in the Group's consolidated financial statements with respect to Clal Insurance, as aforesaid. In other matters, the Consolidated Financial Statements have been prepared in accordance with IFRSs.
Furthermore, on March 27, 2023, the Company completed the acquisition of CIMax Holdings Ltd. (hereinafter - "CIMax"), which consolidates in its financial statements the credit card company Max It Finance Ltd. (hereinafter - "Max"). In accordance with the Preparation of Financial Statements Regulations, the information in the Group's consolidated financial statements pertaining to Max from the completion date of the acquisition of CIMax was prepared in accordance with the guidelines and directives of the Banking Supervision Department, which adopted US GAAP. For further details, see Note 3 below.
In light of the above, as of January 1, 2023, the consolidated interim financial statements of the Company have been drawn up in accordance with the provisions of the Securities Regulations (Periodic and Immediate Reports), 1970. In accordance with these provisions, those financial statements data that relate to Clal Insurance, which meets the definition of insurer, as defined in the Securities Regulations (Preparation of Annual Financial Statements), 2010, are drawn up in accordance with the requirements set by the Commissioner in accordance with the Financial Services Supervision Law (Insurance), 1981.
As of January 1, 2025, the Group applies IFRS 17 and IFRS 9 for the first time to data in the financial statements which relate to the subsidiary as stated above; since the Group does adjust for data which relate to the subsidiary which meets the definition of insurer, the effects of the first-time application at the group level are in accordance with the effects of the first-time application to Clal Insurance. The effect of the transition to reporting in accordance with IFRS 17 and IFRS 9 on the Group's financial position and its operating results and cash flows with respect to the financial data relating to Clal Insurance is specified in Note 14 below.
The comparative figures for the year ended December 31, 2024 and for the nine- and three-month periods ended September 30, 2024 were taken from the Company's Annual Financial Statements as of December 31, 2024 and for the year then ended and notes attached thereto (hereinafter - the "Consolidated Interim Financial Statements") and from the Interim Consolidated Financial Statements as of September 30, 2024, respectively, except for the adjustments following the application of IFRS 17, Insurance Contracts, and IFRS 9, Financial Instruments, for Clal Insurance, which have been reviewed but as of December 31, 2024 - have yet to be audited.
As stated, in light of the postponement of the application of IFRS 17 and IFRS 9, on January 1, 2025, the Group adopted the IFRSs for the first time with respect to a subsidiary which meets the definition of an insurer, with the transition date to reporting according to the IFRSs being January 1, 2024.
The accounting policies applied to the financial statements have been applied consistently across all the periods presented, unless stated otherwise.
The Condensed Consolidated Interim Financial Statements do not include all the information required in the full annual financial statements. They should be read together with the consolidated financial statements as of and for the year ended December 31, 2024 (hereinafter - the "Annual Financial Statements"). In addition, these reports have been prepared in accordance with the provisions of Chapter D of the Israel Securities Regulations (Periodic and Immediate Reports), 1970, insofar as these regulations apply to a corporation consolidating insurance companies and a credit card company.
The condensed consolidated interim financial statements were approved for publication by the Company's Board of Directors on November 25, 2025.
The preparation of the Group's said Condensed Interim Financial Statements requires that the Group's management use judgments, estimates and assumptions that affect the application of accounting policies and the reported amounts of assets, liabilities, revenues and expenses. It is clarified that the actual results may differ from those estimates.
Except for that which is detailed below and stated in Note 3A, the judgment of management, when applying the Group's accounting policies and the principal assumptions used in assessments that involve uncertainty, are consistent with those used in the annual financial statements. The estimates and their underlying assumptions are reviewed on an ongoing basis. Changes in accounting estimates are recognized in the period in which the estimates were adjusted and for any future affected period,
Changes in significant estimates and judgments made following the application of IFRS 17 and IFRS 9 in the subsidiary include the following:

| In lieu CPI |
Known CPI |
EUR representative exchange rate |
USD representative exchange rate |
GBP representative exchange rate |
|
|---|---|---|---|---|---|
| % | |||||
| For the nine month period ended | |||||
| September 30, 2025 | 2.6 | 3.0 | 2.2 | (9.4) | (2.9) |
| September 30, 2024 | 3.4 | 3.5 | 3.5 | 2.3 | 7.7 |
| For the three-month period ended | |||||
| September 30, 2025 | 0.5 | 1.4 | (1.9) | (2.0) | (4.0) |
| September 30, 2024 | 1.3 | 1.6 | 3.3 | (1.3) | 4.7 |
| For the year ended December 31, 2024 | 3.2 | 3.4 | (5.4) | 0.6 | (1.0) |
| EUR representative exchange rate |
USD representative exchange rate |
GBP representative exchange rate |
|
|---|---|---|---|
| As of September 30, 2025 | 3.881 | 3.306 | 4.441 |
| As of September 30, 2024 | 4.152 | 3.710 | 4.975 |
| As of December 31, 2024 | 3.796 | 3.647 | 4.574 |
Except as specified in Section A below, the Group's accounting policies in these Condensed Consolidated Interim Financial Statements are the same as the accounting policies applied to the Annual Financial Statements. Following is a description of the main changes to the accounting policy in these Condensed Consolidated Interim Financial Statements and their effect:
A. Initial application of new IFRSs and amendments to existing accounting standards by the Group companies, which implement IFRS and the directives of the Capital Market, Insurance and Savings Authority (see Note 2.A above)
As from January 1, 2025, the Group's first-time application date of IFRS 17 (hereinafter - "IFRS 17" or the "Standard"), Insurance Contracts, which superseded IFRS 4 - Insurance Contracts.
As stated in Note 2.A above, in light of the postponement of the application of IFRS 17 and IFRS 9, the Group adopted the IFRSs for the first time on January 1, 2025, and the transition date to reporting in accordance with the IFRSs is January 1, 2024. The effect of the transition to IFRS reporting, including the effect of the application of IFRS 17 on the Group's financial position, operating results and cash flows is detailed in Note 14 below.
For the purpose of the preparations made by insurance companies in Israel for the adoption of IFRS 17, the Commissioner published an insurance circular entitled Professional Issues Pertaining to the Application of IFRS 17 in Israel (hereinafter - the "Professional Issues Circular"). The accounting policy chosen by the Company, which is described below, is based, among other things, on this circular.
Following are the main changes in the accounting policy chosen by the Company, following the application of the Standard as from January 1, 2024:
The Company identifies insurance contracts as contracts in which the Company accepts a significant insurance risk from another party (the policyholder) by agreeing to compensate the policyholder (or the beneficiary to the contract) for a specified uncertain future event (the insured event) which adversely affects the policyholder and the amount or timing of which is uncertain.
The Company determines whether an insurance contract contains a significant insurance risk if the insured event could cause the Company to pay the policyholder additional amounts that are significant in any single scenario with any commercial substance even if the occurrence of the insured event is highly unlikely, or even if the expected present value of the contingent cash flows is a small proportion of the expected present value of the remaining cash flows from the insurance contract. In making this assessment, the Company takes into account all of its actual substantive rights and obligations, whether arising from a contract, law or regulation. In addition to the significant insurance risk, some insurance contracts also transfer financial risk to the Company, such as a guaranteed rate of return.
Similarly to the accounting policy applied to the Financial Statements as of December 31, 2024, the Company chose to continue to account for Sale Law guarantee contracts as an insurance contract and "reverse mortgage" loans as financial instruments.
The Company does not issue reinsurance contracts nor does it issue investment contracts with discretionary participation features. Some of the contracts entered into by the Company have the legal form of an insurance contract but do not transfer a significant insurance risk (savings policies without insurance coverage). These contracts are classified as financial liabilities and referred to as 'investment contracts'.
In addition, the Company enters into insurance risk transfer agreements, with the appropriate premiums, with one or more reinsurers. In the event that the reinsurers are unable to fulfill their obligations, the Company remains liable to its policyholders for the reinsured portion. These types of contracts are defined as reinsurance contracts held. The purpose of the reinsurance contracts held is to mitigate the Company's significant insurance risk in respect of the underlying insurance contracts.

An insurance contract may contain one or more components, which would be within the scope of another standard if they were separate contracts. The Company has not identified components (such as: investment components, service components and embedded derivatives), which it is required to separate from its insurance contracts.
At initial recognition, the Company determines the level of the aggregation of insurance contracts issued by it by dividing the businesses into portfolios of insurance contracts and will not change the composition of the groups thereafter. A portfolio of insurance contracts includes groups of contracts with similar risks that are managed together. The Company has defined the portfolios of the insurance contracts issued based on its main product lines and subject to the Commissioner's guidance, as set out in the Professional Issues Circular. Following is the list of insurance contracts portfolios defined by the Company, by operating segment:
The insurance contract portfolios are then split into groups of contracts issued within an annual period (by calendar year) and profitability groups, as follows:
In addition, insurance contracts measured according to IFRS 17 using various measurement models, as explained below, (the General Measurement Model (the GMM Model), the Variable Fee Approach (the VFA Model) and the Premium Allocation Approach (the PAA Model) will not be included in the same group of insurance contracts.
An insurance contract is onerous at initial recognition if the fulfilment cash flows allocated to the contract determined on a probability-weighted basis are a net outflow. The Company's assessment of whether contracts are onerous is based on reasonable and supportable information.
In determining the groups of contracts, the Company chose to include in that group contracts where the practical ability of the Company to set prices or levels of benefits for a policy with different features is specifically limited by law or regulation. Accordingly, the Company opted to include the Company's relative share in compulsory motor insurance policies issued through the Pool in the same group as the ordinary compulsory motor insurance policies issued by the Company.
The Company determines the level of aggregation of reinsurance contracts held by dividing them into portfolios based on its main product lines, as similar as possible to the level of aggregation of insurance contracts issued by it. Some of the reinsurance contracts acquired provide coverage for underlying insurance contracts that are included in various insurance contract groups. However, the legal form of these contracts, as a single contract, reflects the nature of the Company's contractual rights and obligations, given that the various coverages of the contract expire at the same time and are not sold separately. As a result, the acquired reinsurance contract is not separated into separate insurance components relating to different basic groups. Reinsurance contract portfolios are then split into groups of contracts issued within an annual period (by calendar year).
The Company recognizes a group of insurance contracts it issues from the earliest of the following:
A group of reinsurance contracts held will be recognized on the following dates:
In measuring a group of insurance contracts and reinsurance contracts, the Company includes all future cash flows included within the contract boundary. Cash flows are within the boundary of an insurance contract if they arise from substantive rights and obligations (disregarding terms and conditions with no commercial substance) that exist during the reporting period in which the Company can compel the policyholder to pay the premiums (or in which it has an obligation to pay the reinsurer) or in which the Company as a substantive obligation to provide the policyholder with services (or to receive services from the reinsurer). A substantive obligation to provide insurance services ends when:
For reinsurance contracts held, a substantive obligation to receive services ends when the reinsurer has a practical ability to reassess the risk transferred to it, and as a result can set a price or level of benefits that fully reflect those risks, or when the reinsurer has a substantive right to terminate the contract. Reinsurance contract boundaries include both cash flows in respect of underlying insurance contracts which have already been issued and cash flows for

underlying contracts which the Company expects to issue (and deliver to the reinsurer) in the contract period, if the Company and the reinsurer do not have the right to cancel or reprice the obligation to deliver these expected futures.
For insurance contracts with renewal periods, the Company assesses whether the premiums and related cash flows that arise from the renewed contract are within the boundary of the original contract. The pricing of renewals is determined by the Company after it has examined the risks of a policyholder's coverages and, based on the pricing of new contracts with equivalent risks, terms and conditions as of the renewal date. The Company reassesses the contract boundary of each group of insurance contracts at the end of each reporting period.
Liabilities or assets relating to expected premiums or expected claims outside the boundary of the insurance contract are not recognized - such amounts relate to future insurance contracts.
IFRS 17 provides three measurement methods for insurance contracts:
The Company applies the GMM Model to all life and health insurance portfolios, except for life insurance policy portfolios that include a yield-dependent savings component, which are measured in accordance with the VFA Model and a travel policy portfolio measured in accordance with the PAA model.
At initial recognition, the Company measures an insurance contract group as the total amount of fulfilment cash flows of a contract plus the contractual service margin (hereinafter - "CSM") (if any).
Fulfilment cash flows include a probability-weighted estimate - the probabilities of future cash flows, discounted to reflect the time value of money and financial risks, plus risk adjustment for non-financial risk (hereinafter - "RA" or "risk adjustment").
The Company estimates future cash flows within the contract boundary by taking into account evidence of past events, current conditions and forecasts of future conditions in order to reflect market variables and non-market variables which affect the cash flow estimate. The estimated cash flows is based on the expected, probabilityweighted value, which reflects the average of the full range of possible outcomes except for the estimate of asymmetrical insurance liability flows (including imputation of future variable management fees) based on a stochastic model and includes explicit risk adjustment for non-financial risk. The risk adjustment for non-financial risk represents the compensation which the Company requires for bearing the uncertainty about the amount and timing of the cash flows that arise from non-financial risk when fulfilling the insurance contracts.
The assumptions and estimates are reviewed in each reporting period to ensure they adequately reflect past conditions and reflect current and future conditions.
When estimating the fulfilment cash flows for a contract, the Company includes all cash flows directly relating to the fulfillment of insurance contracts within the contract boundary, including:
insurance contracts and, to the extent that they do not qualify for recognition as separate assets, potential cash inflows from recoveries on past claims;
The contractual service margin (CSM) for a group of insurance contracts represents the unearned profit the entity will recognize as it provides insurance contract services for these contracts in the future.
At initial recognition, the measurement of the contractual service margin or loss component is comprised on the following components:
If at initial recognition, the total amount of these components is a net inflow, the group of insurance contracts does not constitute an onerous group, and a contractual service margin measured as an amount equal to and inverse to the sum of those components is recognized, such that no profit is generated at initial recognition.
On the other hand, the total amount of these components is a net outflow, the group of insurance contracts constitutes an onerous group, and an immediate loss measured as a sum equal to and inverse to the sum of those components is recognized.
Estimates of future fulfilment cash flows of insurance contracts are adjusted to reflect the time value of money and the financial risks related to those cash flows (if the financial risks are not included in the cash flow estimates).
The Company measures the time value of money using discount rates that are consistent with observable current market prices and which reflect the liquidity features of the insurance contracts. These discount rates exclude the effect of factors that influence such observable market prices but do not affect the future cash flows of the insurance contracts (for example, credit risk).
The Company applies the bottom-up approach for determining discount rates and return assumptions (if any), which is the default approach in accordance with the Professional Issues Circular published by the Commissioner. In this approach, the discount rate is obtained by adding the illiquidity premium (which reflects the liability's illiquidity) to the risk-free interest rate curve. The risk-free interest rate curve is based on yields to maturity of liquid bonds of the Israeli government. The last liquid point is the 25th year. Beyond this point, the Company sets the risk-free interest rate curves by way of extrapolation - in accordance with the Smith-Wilson method - up to the ultimate forward rate, which is set at 60 years. The full illiquidity premium is set based on the average spread of the bonds included in the Tel-Bond 60 Index. This premium is added in full or in part to the risk-free interest rate curve in accordance with the illiquidity characteristics of the relevant cash flows, according to their weights with respect to the full illiquidity premium. The Company opted to use the default weights set by the Commissioner in the Professional Issues Circular.
Following are the interest rates, including the illiquidity premium with the appropriate weights, divided into main time bands, used by the Company to determine the discount rates and the return in measuring the insurance contracts and reinsurance contracts (the aggregation of portfolios is done in accordance with the illiquidity premium weights applied):

| As of September 30, 2025 | ||||||||
|---|---|---|---|---|---|---|---|---|
| Unaudited | ||||||||
| 1 | 3 | 5 | 10 | 15 | 25 | 40 | 60 | |
| year | years | years | years | years | years | years | years | |
| (%) | ||||||||
| Policies with a non-yield-dependent savings component and annuity policies (weighted at 100%) |
2.38 | 2.34 | 2.30 | 2.30 | 2.35 | 2.50 | 2.62 | 2.73 |
| Policies that include a yield-dependent savings component which include variable management fees, individual long-term care, compulsory motor and liability (weighted at 80%) |
2.31 | 2.27 | 2.23 | 2.23 | 2.28 | 2.43 | 2.55 | 2.65 |
| Policies that include a yield-dependent savings component which only include fixed management fees (weighted at 60%) |
2.24 | 2.20 | 2.16 | 2.16 | 2.20 | 2.35 | 2.48 | 2.58 |
| Remaining insurance portfolios (weighted at 50%) | 2.20 | 2.16 | 2.12 | 2.12 | 2.17 | 2.32 | 2.44 | 2.55 |
| As of September 30, 2024 | ||||||||
| Unaudited | ||||||||
| 1 | 3 | 5 | 10 | 15 | 25 | 40 | 60 | |
| year | years | years | years | years | years | years | years | |
| (%) | ||||||||
| Policies with a non-yield-dependent savings component and annuity | ||||||||
| policies (weighted at 100%) | 1.95 | 2.32 | 2.51 | 2.80 | 2.91 | 2.96 | 3.04 | 3.10 |
| Policies that include a yield-dependent savings component which include variable management fees, individual long-term care, |
||||||||
| compulsory motor and liability (weighted at 80%) | 1.83 | 2.19 | 2.38 | 2.68 | 2.78 | 2.83 | 2.91 | 2.97 |
| Policies that include a yield-dependent savings component which | ||||||||
| only include fixed management fees (weighted at 60%) | 1.70 | 2.06 | 2.25 | 2.55 | 2.65 | 2.70 | 2.79 | 2.84 |
| Remaining insurance portfolios (weighted at 50%) | 1.63 | 2.00 | 2.19 | 2.48 | 2.59 | 2.64 | 2.72 | 2.78 |
| As of December 31, 2024 | ||||||||
| 1 | 3 | 5 | 10 | Unaudited 15 |
25 | 40 | 60 | |
| year | years | years | years | years | years | years | years | |
| (%) | ||||||||
| Policies with a non-yield-dependent savings component and annuity | ||||||||
| policies (weighted at 100%) | 2.12 | 2.18 | 2.25 | 2.38 | 2.42 | 2.47 | 2.60 | 2.73 |
| Policies that include a yield-dependent savings component which | ||||||||
| include variable management fees, individual long-term care, | ||||||||
| compulsory motor and liability (weighted at 80%) | 2.03 | 2.10 | 2.16 | 2.29 | 2.34 | 2.38 | 2.52 | 2.65 |
| Policies that include a yield-dependent savings component which | ||||||||
| only include fixed management fees (weighted at 60%) | 1.95 | 2.01 | 2.07 | 2.21 | 2.25 | 2.30 | 2.43 | 2.56 |
| Remaining insurance portfolios (weighted at 50%) | 1.90 | 1.97 | 2.03 | 2.17 | 2.21 | 2.25 | 2.39 | 2.52 |
| September 30, 2025 | September 30, 2024 | December 31, 2024 | ||||||
| In % | Unaudited | |||||||
| Illiquidity premium rate | 0.36 | 0.64 | 0.43 | |||||
Risk adjustment - The RA reflects the compensation which the Company demands for bearing the uncertainty regarding the amount and timing of the cash flows arising from non-financial risks for fulfilling the insurance contracts. The assumptions regarding non-financial risks mainly include mortality, longevity, morbidity, lapse risk, and expense risk.
The purpose of the risk adjustment is to reflect the level of diversification benefit that the Company includes in setting the compensation it claims for bearing that risk as well as the Company's risk aversion level.
The non-financial risk margin is determined using the Value at Risk (VaR) technique, which reflects the expected loss due to the materialization of risks relevant to the risk features of the various coverages given a one-year horizon (similarly to the economic solvency regime) and a confidence interval (statistical confidence level) in accordance with the Commissioner's guidance. It is expected that the confidence interval, which was determined at the Company level, after the effect of the diversification benefits, is 75% except for a long-term care portfolio, for which a 90% rate was set due to its inherent risk features, in accordance with the Commissioner's guidance in the Professional Issues Circular.
For property and casualty insurance, the Company applies the "best practice" principles (with certain adjustments) to determine the non-financial risk margin before the effect of segment diversification.
In determining the non-financial risk margin at the portfolio level, the Company takes into account the diversification benefit between the Company's various portfolios and segments.
For reinsurance contracts held, the Company calculates the non-financial risk margin in the manner detailed above, on a gross (without the effect of reinsurance) and retention (after the effect of reinsurance) basis, and sets the nonfinancial risk margin transferred to the reinsurer as the amount of the difference between gross and retention as detailed above.
Insurance acquisition cash flows are cash flows arising from the costs of selling, underwriting and starting a group of insurance contracts which were issued or are expected to be issued (including future insurance contracts or renewals of existing insurance contracts which are outside the contract boundary) that are directly attributable to the portfolio of insurance contracts to which the group belongs.
The Company methodically attributes the insurance acquisition cash flows that are directly attributable to groups of insurance contracts within the portfolio.
The carrying amount of a group of insurance contracts at each reporting period is the sum total of the liability for remaining coverage and liability for incurred claims.
Fulfilment cash flows for insurance contracts groups are measured at the reporting date using current estimates of future cash flows, current discount rates and current estimates of the risk adjustment for non-financial risk.
For a group of insurance contracts, the carrying amount of the contractual service margin (CSM) of a group of contracts at the end of the reporting period equals the carrying amount at the start of the reporting year, adjusted for:

The changes in the fulfilment cash flows relating to future service that adjust the contractual service margin include the following:
When measuring the fulfillment cash flows, changes relating to future services are measured using current discount rates, but the CSM is adjusted to reflect these changes using the discount rates set in the initial recognition. The implementation of the two different interest rates generates a profit or loss, which is recognized under insurance finance income or expenses.
This model is a modification of the GMM model and applies to contracts with direct participation features. Insurance contracts with direct participation features are insurance contracts under which the Company promises an investment return to the policyholder based on underlying items. That is to say, the contract includes a significant service associated with investments.
The Company applies the VFA Model to all life insurance policy portfolios that include a yield-dependent savings component in that they have direct participation features that provide the policyholder with a substantial share of the fair value returns on a clearly identified asset portfolio (underlying items).
Reinsurance contracts held by the Company do not qualify for measurement using the VFA model, in accordance with the standard's provisions.
The Company recognizes an insurance contract according to the Variable Fee Approach (VFA) if at initial recognition, it meets all of the following conditions (cumulatively):
The conditions for classifying insurance contracts to the VFA model is carried out at initial recognition, and no reassessment is carried out thereafter (except in cases of a material contract modification that results in the derecognition of the original contract).
At initial recognition, the liability for insurance contracts in the VFA model is measured according to the principles of the GMM Model.
For a group of insurance contracts measured according to the VFA Model, the carrying amount of the contractual service margin (CSM) of a group of contracts at the end of the reporting period equals the carrying amount at the start of the reporting year, adjusted for:
• Effect of any new contracts added to the group during the Reporting Period;
Under the management of its business and the Commissioner's guidance, the Company is required to manage investment portfolios of assets held for yield-dependent insurance policies. Under such portfolios, the Company may actually hold financial assets, whose total amount exceeds the nominal aggregate value of the yielddependent policies accounted for by the VFA approach, in order to hedge the effects of additional financial exposures arising from those policies, including with regard to the effect of guaranteed annuity conversion factors and effects of the stochastic model for assessing variable management fees since its approval in 2025, all in accordance with the Company's objective and risk mitigation strategy.
The Company opted to apply the risk mitigation alternative to changes in the fulfilment cash flows of a contract arising from changes in the time value of money and financial risks in the relevant insurance liabilities, which are hedged through those assets. Therefore, the aforementioned changes will be recognized in profit or loss under the "Net finance expenses (income) from insurance contracts' concurrently with revenues or expenses, which will arise in respect of the abovementioned assets. It is noted that the Company assesses and may periodically assess the amount of excess assets under management be held in practice under the participating portfolio in order to hedge the yield-dependent liabilities, if any.
The Company applies the PAA Model to all P&C insurance contracts and travel insurance contracts. The Premium Allocation Approach constitutes an optional approach for measuring the liability for the remaining coverage (LRC) in relation to the general model, insofar as the contracts have a coverage period of one year or less or the Company expects that such simplification will not lead to a measurement of the liability for remaining coverage that is materially different than the general model.
The conditions for classifying insurance contracts to the PAA model is carried out at initial recognition, and no reassessment is carried out thereafter (except in cases of a material contract modification that results in the derecognition of the original contract).
At initial recognition, the liability for the remaining coverage (LRC) is measured as the sum of the premiums received at initial recognition, less cash flows for any insurance acquisition cash flows (unless recognized as an immediate expense), plus or net of any amount resulting from the derecognition at that date of an insurance acquisition cash flows asset plus or minus any other asset or liability previously recognized in respect of cash flows relating to a group of contracts.
The Company chose to recognize the insurance acquisition cash flows incurred as an adjustment for the liability for the remaining coverage rather than as an immediate expense, except in respect of the portfolios included in Clal Credit Insurance.
The Company chose not to adjust the carrying amount of the liability for the remaining coverage in order to reflect the time value of money and the effect of the financial risk if, upon initial recognition, the Company expects that the period between the provision of any part of the services and the repayment date of the related premium does not exceed one year or if the period exceeds one year, but the insurance contracts do not have a significant financing component.

At the end of each reporting period, the Company measures the liability for the remaining coverage for contracts measured in accordance with the Premium Allocation Approach as the carrying value of the liability for the remaining coverage at the beginning of the period, adjusted for the following:
If at any time during the coverage period, facts and circumstances indicate that a group of insurance contracts accounted for under the Premium Allocation Approach is onerous, the Company recognizes an immediate loss in the statement of income against an increase in the liability for the remaining coverage as the amount of the difference between the carrying amount of the liability for the remaining coverage in accordance with the principles of the PAA Model and the fulfilment cash flows relating to the remaining coverage of the group, in applying the principles of the GMM model.
The liability for incurred claims is calculated in accordance with the same principles as those used in the GMM model. With regard to future cash flows in the framework of incurred claims that are expected to be paid or received within a year or less from the date on which the claims were incurred, the Company chose to adjust these cash flows for the time value of money and for the effect of the financial risk.
The accounting policy used to measure a group of insurance contracts under the General Measurement Model (GMM) applies to the measurement of a group of reinsurance contracts held measured according to the GMM model, using the following adjustments:
At each reporting date, the carrying amount of a group of reinsurance contracts held is the amount of the remaining coverage component and incurred claims component. The remaining coverage component includes the remaining fulfilment cash flows relating to services received under the reinsurance contracts held in future periods as well as the remaining contractual service margin.
In measuring the estimates of the present value of the future cash flows for a group of reinsurance contracts held, the Company makes use of assumptions consistent with those used to measure the present value of the future cash flows for the group (or groups) of the underlying insurance contracts.
The risk adjustment for non-financial risk represents the amount of risk that the Company transfers to the reinsurer.
At initial recognition, the contractual service margin of a group of reinsurance contracts held reflects a net cost (asset) or net income (liability) in reinsurance acquisition. The contractual service margin is recognized at initial recognition in an amount equal and inverse to the total fulfilment cash flows, net of the amount derecognized on that date of any asset or any liability previously recognized in respect of cash flows relating to a group of reinsurance contracts held, plus or minus any cash flows arising on that date as well as any revenue recognized in profit or loss due to a loss recognized with respect to onerous underlying insurance contracts recognized on that date.
The Company adjusts the carrying value of the contractual service margin of a group of reinsurance contracts held to reflect changes in the fulfilment cash flows, in accordance with the same principles as issued insurance contracts, except when the underlying insurance contracts are onerous and the changes in the fulfilment cash flows for the underlying insurance contracts are recognized in profit or loss by adjusting the loss component. In this case, the corresponding changes in the reinsurance contracts held are also recognized in the profit or loss (by adjusting the loss recovery component).
Deposits held by the Company under the reinsurance contracts held, constitute part of the carrying value of the assets for reinsurance contracts held.
Subject to the conditions for applying the PAA Model (as detailed above), the Company applies the PAA Model for all reinsurance contracts held for which the relating underlying insurance contracts are also measured according to the PAA Model, as well as for catastrophe reinsurance contracts in the Life and Health Segments.
The Company adjusts the contractual service margin of a group of reinsurance contracts held measured in accordance with the GMM Model or the carrying value of the asset for the remaining coverage of a group of reinsurance contracts held measured in accordance with the PAA Model, and as a result - recognizes revenue, with the entity recognizing a loss on initial recognition of an onerous group of underlying insurance contracts or when adding onerous underlying insurance contracts to the group, if the Company has entered into the relating reinsurance contract held before or at the same time as the onerous underlying insurance contracts are recognized.
The amount of the adjustment to the contractual service margin or carrying value of the asset for the remaining coverage is determined by multiplying the loss recognized in respect of the underlying insurance contracts by the rate of recovery in respect of the underlying insurance contracts that the Company expects to recover from the group of reinsurance contracts held. The amount of the adjustment shall not exceed the portion of the carrying value of the loss component of the onerous group of underlying insurance contracts that the Company expects to recover from the group of reinsurance contracts held.
The loss recovery component is created or adjusted for a group of reinsurance contracts held to reflect the adjustment to the contractual service margin or the carrying value of the asset for the remaining coverage, as applicable. The loss recovery component determines the amounts presented in subsequent periods in the statement of income as the reversal of losses from reinsurance contracts held and as a result - they are excluded from the allocation of premiums paid to the reinsurer under reinsurance expenses.
The contractual service margin (CSM) is a component of a group of insurance contracts measured under the GMM Model and the VFA Model representing the expected unearned profit that the Company will recognize when it provides insurance contract services under these contracts. Insurance contract services provided by the Company include insurance coverages, return on investment services for certain GMM contracts, and an investment-related service in VFA contracts.
An amount from the contractual service margin of a group of insurance contracts is recognized in the statement of income as revenues from insurance services over the coverage period by allocating the remaining contractual service margin at the end of the reporting period (prior to the release to profit or loss) in a format that reflects the insurance contract services provided by the Company in connection with those contracts. This pattern is determined based on the coverage units which were provided during the period compared to the coverage units, which are expected to be provided in the future. The number of coverage units in a group is the quantity of insurance contract services provided by the contracts in the group, determined by considering for each contract the quantity of the benefits provided under a contract and its expected coverage period.
The following are the coverage units used to release the contractual service margin of the main portfolios:
Non-yield-dependent savings component (guaranteed) - Accrual and annuities Yield-dependent savings component (participating) - Accrual and annuities
Medical expenses - private individual - No. of coverages Medical expenses - collective No. of coverages Critical illnesses - Insurance amount (amount at risk)
Coverage units are adjusted for survivability effect.
When a group of insurance contracts includes several types of insurance coverages and/or investment services, the Company weighs the different insurance units on the basis of the expected amount of benefits for the policyholder from each type of coverage or service.

The coverage units for reinsurance contracts held are consistent with the coverage units for the underlying contracts, according to the proportion transferred to the reinsurer, with adjustments in respect of the differences in the services provided.
For the purpose of allocating the contractual service margin to the coverage units, the Company opted to discount the coverage units.
The Company presents separately in the statement of financial position the balances of insurance contract portfolios which constitute assets, and the balances of insurance contract portfolios which constitute liabilities, portfolios of reinsurance contracts which constitute assets and portfolios of reinsurance contracts held which constitute liabilities. In addition, the Company presents separately in the income statement revenues from insurance services, expenses from insurance services, reinsurance expenses, reinsurance revenues, finance income or finance expenses arising from insurance contracts and finance expenses or finance income arising from reinsurance contracts.
The Company's revenues from insurance services describe the provision of insurance services in a period that reflects the consideration that the Company expects to be entitled to in exchange for those services. The consideration recognized as revenues from insurance services constitutes the amount of premiums paid to the Company, adjusted for the effect of financing and net of any non-distinct investment components.
Non-distinct investment components which were not separated from existing insurance contracts - mainly in life insurance policies which include a savings component - represent the amounts that the Company will reimburse the policyholder under any scenario, regardless of whether an insured event had occurred, rather than amounts received in return for the provision of the insurance services, and therefore these amounts are not included either in the revenues from insurance services for the consideration received for the services provided nor in the expenses from the insurance services for the claims and expenses paid.
Revenues from insurance services from contracts measured in accordance with the GMM and VFA Model are calculated on the basis of the amount of all changes in the liability for the remaining coverage relating to the services provided during the period for which the Company expects to receive consideration, plus an allocation of the premium amount relating to the recovery of insurance acquisition cash flows for the reporting period. The Company has chosen to carry out the allocation in accordance with the same coverage units used to release the contractual service margin.
Revenues from insurance services from contracts measured in accordance with the PAA Model, including allocation of the amount of premiums relating to the recovery of insurance acquisition cash flows, are recognized based on the passage of time.
Insurance service expenses arising from insurance contracts are generally recognized in profit or loss as incurred and do not include repayments of investment components. Expenses from insurance services include:
Finance income or expenses from insurance consist of the change in the carrying value of the group of insurance contracts arising from:
These effects also include the changes in the fair value of underlying items (FVUIs) relating to insurance contracts measured in accordance with the VFA Model as well as the effects of applying the 'risk mitigation' alternative.
The Company has chosen to recognize all financing revenues or expenses from insurance contracts in profit or loss.
The Company has chosen to split the change in risk adjustment for non-financial risk (RA) between the results of insurance services and finance income or finance expenses from insurance.
The Company presents separately in the consolidated statements of income the amounts that are expected to be recovered from the reinsurers, and the allocation of reinsurance premiums paid. The Company considers reinsurance cash flows dependent on claims for the underlying contracts as part of the claims expected to be recovered under a
reinsurance contract held, excluding investment components and fees and commissions from the allocation of reinsurance premiums presented in the consolidated income statements. Amounts relating to recovery of losses related to reinsurance for onerous underlying contracts are included as amounts recoverable from the reinsurer.
When the terms and conditions of the insurance contracts are amended, the Company examines whether the amendment is substantial enough to lead to the derecognition of the original contract and recognition of the modified contract as a new contract. Exercising a right included in the terms and conditions of the original contract does not constitute a modification. If the contract modification does not lead to derecognition and recognition of a new contract, the effect of the amendment is treated as a change in the estimated fulfilment cash flows, recognized as an experience adjustment of the original contract.
The Company derecognizes an insurance contract when it is settled, i.e. when the obligations specified in the insurance contract expire, are repaid or terminated, or when a material contract modification is made.
When an insurance contract, which is not measured in accordance with the Premium Allocation Approach is derecognized from a group of insurance contracts:
If a contract is derecognized because it has been transferred to a third party, the contractual service margin of the group from which the contract is derecognized is adjusted for the difference between the change in fulfilment cash flows of the insurance contract group as a result of the contract being derecognized and the premium charged by a third party. If the said difference amount is greater than the remaining contractual service margin, it will be recognized as an immediate loss in the Statement of Income.
If a contract is derecognized due to a material contract modification, the contractual service margin of the group from which the contract is derecognized is adjusted for the difference between the change in the fulfilment cash flows of the contract of the insurance contract group as a result of the contract being derecognized and a theoretical premium that the Company would have charged if it had entered into a contract with terms equivalent to the new contract at the contract modification date, less any additional premium charged for the amendment. If the said difference amount is greater than the remaining contractual service margin, it will be recognized as an immediate loss in the Statement of Income.
When an insurance contract measured according to the Premium Allocation Approach is derecognized, adjustments to the fulfilment cash flows in order to cancel those relating to the rights and obligations derecognized from the group and the treatment of the effect of the derecognition results in the following amounts being immediately recognized in the income statement:
As from the first quarter of 2025, the Group applies IFRS 9, Financial Instruments (2014) (hereinafter - the "Standard" or "IFRS 9"), which supersedes IFRS 39, Financial Instruments: Recognition and Measurement (hereinafter - "IAS 39").
As stated in Note 2.A above, in light of the postponement of the application of IFRS 17 and IFRS 9, the Group adopted the IFRSs for the first time on January 1, 2025, and the transition date to reporting in accordance with the IFRSs is January 1, 2024. The effect of the transition to IFRS reporting, including the effect of the application of IFRS 9 on the Group's financial position, operating results and cash flows is detailed in Note 14 below.
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Following are the main changes in the accounting policy following the application of the Standard as from January 1, 2024:
The Group initially recognizes debt instruments as they are incurred. All other financial assets are initially recognized on the date when the Group becomes party to the contractual terms of the instrument.
A financial asset is initially measured at fair value. Transaction costs that are directly attributable to the acquisition or issue are not attributed to the financial asset and recognized in profit and loss.
Financial assets are derecognized when the contractual rights of the Group to the cash flows from the asset expire, or the Group transfers the rights to receive the contractual cash flows arising from the financial asset in a transaction in which substantially all the risks and rewards of ownership of the financial asset have been substantively transferred.
If the Group is essentially left with the risks and rewards of ownership of the financial asset, the Group continues to recognize the financial asset.
At initial recognition, financial assets are classified to one of the following measurement categories: amortized cost; or fair value through profit and loss;
Financial assets are not reclassified in subsequent periods unless, and only if, the Group changes its business model for management of financial debt assets, in which case the affected financial debt assets are reclassified at the beginning of the reporting period subsequent to the business model change.
A financial asset is measured at amortized cost if it meets both of the following two conditions cumulatively and is not designated for measurement at fair value through profit and loss:
All financial assets that are not classified for measurement at amortized cost as described above, as well as financial assets designated at fair value through profit and loss, are measured at fair value through profit and loss. At initial recognition, the Group designates financial assets at fair value through profit and loss when such designation reverses or significantly reduces the accounting mismatch.
The Group designated to a category of fair value through profit or loss all financial assets except for non-yielddependent investment contracts. In this context, credit facilities provided by the Group (which constitute the Group's obligations to provide loans) relating to the aforementioned financial asset portfolios are also measured at fair value through profit or loss.
The Group has other accounts receivable balances (which essentially do not constitute investment assets) held within a business model aimed at collecting contractual cash flows. The contractual cash flows in respect of such financial assets include only principal and interest payments that reflect consideration for the time value of money and the credit risk. Accordingly, such financial assets are measured at amortized cost.
In subsequent periods, such assets are measured at fair value. Net gains and losses, including interest revenues or dividends, are recognized in profit and loss (excluding certain derivative instruments designated as hedging instruments).
These assets are measured in subsequent periods at amortized cost using the effective interest method net of impairment losses. Interest revenues, profits or losses on exchange rate differences and impairment are recognized in profit and loss. Any profit or loss from derecognition is also recognized in profit and loss.
Non-derivative financial liabilities include: Overdrafts from banks, loans and credit from banking corporations and other lenders, bonds and subordinated notes, lease liabilities, trade payables and other payables.
The Group initially recognizes debt instruments as they are incurred. Other financial liabilities are initially recognized at the trade date when the Group becomes party to the contractual provisions of the instrument.
Financial liabilities (excluding financial liabilities designated at fair value through profit and loss) are initially recognized at fair value net of any attributable transaction costs. Subsequent to initial recognition, financial liabilities are measured at amortized cost using the effective interest method. Financial liabilities are designated at fair value through profit and loss, if the Group manages these liabilities and their performance is assessed based on their fair value, depending on how the Group has documented their risk management, if the designation is designed to prevent an accounting mismatch or if it is a hybrid financial instrument that includes an embedded derivative.
Transaction costs that are directly attributed to an expected issuance of an instrument which will be classified as a financial liability are recognized as an asset under the deferred expenses line item in the statement of financial position. These transaction costs are deducted from the financial liability upon initial recognition thereof or amortized as finance expenses in the statement of income, when it is no longer expected that the issuance will take place.
Financial liabilities are derecognized when the contractual obligation of the Group expires or when it is discharged or canceled.
An exchange of debt instruments having substantially different terms are accounted for as an extinguishment of the original financial liability and the recognition of a new financial liability. In addition, a significant amendment of the terms of an existing financial liability, or an exchange of debt instruments having substantially different terms between an existing borrower and lender, are accounted for as an extinguishment of the original financial liability and a recognition of a new financial liability at fair value.
In such a case, the entire difference between the amortized cost of the original financial liability and the fair value of the new financial liability is recognized in profit and loss in the finance income or expenses line item.
The terms and conditions are substantively different if the discounted present value of the cash flows according to the new terms and conditions, including any fees and commissions paid, less any fees and commissions received and discounted using the original effective interest rate, is different by at least ten percent from the discounted present value of the remaining cash flows of the original financial liability.
In addition to the quantitative test described above, the Group assesses, among other things, whether changes took place in connection with various economic parameters embodied in the exchanged debt instruments. Therefore, as a rule, exchanges of linked debt instruments with non-linked instruments are considered as exchanges with substantially different terms even if they do not meet the quantitative test performed above.
When exchanging debt instruments with capital instruments, equity instruments issued when extinguishing and derecognizing the liability, in whole or in part, are considered part of the "consideration paid" for the purpose of calculating profit or loss from the derecognition of the financial liability.
The equity instruments are initially measured at fair value, unless the value cannot be reliably measured - in the latter case, the issued instruments are measured according to the fair value of the derecognized liability. Any difference between the amortized cost of the financial liability and the initial measurement of the equity instruments is recognized in the income statement under the finance income or expenses.

In an immaterial modification of terms (or exchange) of a debt instrument, the new cash flows are discounted using the original effective interest rate, and the difference between the present value of the new financial liability and the present value of the original financial liability is recognized in profit and loss.
At each reporting date, the Company shall test the provision for loss in respect of financial debt instruments that are not measured at fair value through profit or loss should be estimated.
The Company shall differentiate between two situations of recognition of a provision for loss:
Impairment in respect of debt instruments measured at amortized cost is recognized in profit or loss against a provision for impairment.
As stated above, due to the fact that in the transition to IFRS 9 most of the Company's financial assets will be classified to fair value through profit or loss, the amount of the provision for credit losses is expected to be immaterial.
As of the reporting periods commencing on January 1, 2025, Max applies the following ASUs and Banking Supervision Department directives:
On October 8, 2024, the Banking Supervision Department published a circular regarding disclosure of interest rate risk and disclosure of liquidity and financing risk.
Under the circular, revisions were made to the Reporting to the Public Directives with the aim of establishing an expanded and adapted disclosure framework for achieving effective and comprehensive disclosure regarding management of interest rate, liquidity and financing risks. Among other things, Note 23 was regarding "Assets and Liabilities by Currency and Term to Maturity" was revised as detailed below:
The Circular's provisions were applied as from the Annual Financial Statements as of December 31, 2024 and the Interim Financial Statements as of March 31, 2025. Comparison figures were presented in accordance with the data detailed in the disclosure format in the Reporting to the Public Directives.
| ASU | Publication requirement | Effective date and Transitional Provisions | Implications |
|---|---|---|---|
| ASU 2025-06 - Internal Use Software |
On September 18, 2025, the Financial Accounting Standards Board ( FASB) published ASU 2025-06 - Accounting for Internal-Use Software which fall within the scope of ASC 350-40 (hereinafter - the "ASU"). The ASU removes references to software development stages currently in place in ASC 350-40, so as to make the ASU guidance neutral to different development methods. The ASU stipulates that incurred Internal-Use Software costs should be capitalized when the following two conditions are fulfilled: |
The provisions of the ASU will apply to all entities as from annual and interim reporting periods beginning after December 15, 2027. Early adoption is permitted. Under the ASU, the new guidance may be applied using one of three transition methods: prospectively, retrospectively, or via a modified prospective transition method. |
Max is examining the effect of the new provisions on its financial statements. |
| • Management authorized and committed to funding the computer software project; and • It is probable that the project will be completed and the software will be used to perform the function intended (the recognition threshold clarified in the ASU is the "probable-to-complete" recognition threshold). Furthermore, it was emphasized that the disclosure requirements of ASC 360-10 will apply to capitalized Internal-Use Software costs. |

The Group operates in the following operating segments:
The Long-Term Savings Segment comprises life insurance, related coverages (riders), investment contracts, and management of pension funds and provident funds. The segment comprises long-term savings (under various types of insurance policies, pension funds and provident funds, including advanced education funds), and insurance coverages for various risks, such as: death, disability, permanent health, and health insurance sold as riders to life insurance policies, etc. According to the Commissioner's Directives, the Long-Term Savings Segment is described in accordance with the following subsegments: Provident, Pension and Life Insurance and Insurance Contracts.
The Health Insurance Segment comprises the Group's activity in the Health Insurance Subsegments. The segment comprises insurance for long-term care, insurance for medical expenses, medications, surgery, transplants, personal accidents (Long-Term Health Subsegment), travel, etc.
The P&C Insurance Segment comprises the Liability and Property Subsegments, Credit Insurance, Personal Accidents Insurance and Other.
Includes the credit card company's operating results, divided into two main subsegments: Issuing and Acquiring.
The Issuing Subsegment focuses on 2 main activities:
As part of the Issuing Subsegment, Max issues payment cards to its customers, which are used as a means of payment for transactions and cash withdrawal by merchants in Israel and worldwide that accept the brands issued by the Company. Max's revenues from card holders is from fees and commissions collected from the card holders and issuer fees collected from the credit card companies (as acquiring companies) as well as from Global Organizations (acquirers outside Israel). In addition, interest is collected from Max customers for transactions and credit products provided by Max.
This subsegment includes mainly the following activities:
In addition, the Credit Card Segment will include the operating results of Hyp Payment Solutions Ltd. (hereinafter - "Hyp"), which provides payment solutions to e-commerce websites and merchants, used for payment by credit cards and other means of payment, and provides credit card reconciliation services through a system that enables monitoring merchants' business activity with credit card companies and factoring companies. Hyp also provides a bookkeeping management and digital invoice generation system;
Includes operating segments that do not meet the quantitative thresholds for reporting, mainly in respect of the insurance agencies.
This activity includes the Group's headquarters, which is mainly the capital, the liabilities not in the insurance business and the assets held against them by Clal Insurance rather than by the credit card company's business, as well as the Company's separate balances and results.
As a rule, revenues from life insurance premiums and revenues from management fees from an investment contract, pension funds and provident funds are not characterized by seasonality; therefore, claims are not subject to seasonality either.
However, since the tax year ends in December, there is a certain effect of seasonality in that month in terms of payment of premiums/contributions towards benefits for pension saving products, since significant amounts are deposited in this month by salaried employees and self-employed persons, who make contributions independently outside their payroll in order to fully utilize the tax benefits, and also by employers that pay outstanding debts in respect of the relevant tax year or make one-off contributions, normally in respect of severance pay-related debts. Furthermore, the amounts of premiums/contributions towards benefits may be higher in certain months, which vary from one year to another, mainly due to one-off payments made by employers to employees, and in respect of which contributions towards benefits are made.
As a general rule, revenues earned from insurance services in the Property and Casualty Insurance Segment are not affected by significant seasonality. However, the premium income in the first quarter of the year are higher than premium income in the other quarters, mainly due to renewal of insurance agreements of business policyholders and large car fleets at the beginning of the calendar year, which reflects a certain degree of seasonality. The effect of this seasonality on the reported income is adjusted through the liability for remaining coverage.
There is no significant seasonality in other components of expenses, such as claims and in other revenue components, such as investment revenue. However, it should be noted that during the winter season - in the first quarter or fourth quarter of the year, or both - there is sometimes an increase in claims, mainly in the Property Insurance Subsegment, and consequently the reported profit for the period decreases.
C. Operating segment reporting
| Health Insurance | P&C Insurance | Credit cards | Other Operating Segments | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| For the nine month period ended September 30 |
For the year ended December 31 |
For the nine month period ended September 30 |
For the year ended December 31 |
For the nine month period ended September 30 |
For the year ended December 31 |
For the nine month period ended September 30 |
For the year ended December 31 |
||||||
| 2025 | 2024 | 2024 | 2025 | 2024 | 2024 | 2025 | 2024 | 2024 | 2025 | 2024 | 2024 | ||
| In NIS million | Unaudited | ||||||||||||
| Revenues from insurance services | 1,560 | 1,424 | 1,959 | 2,899 | 2,808 | 3,777 | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | |
| Expenses from insurance services | (1,207) | (1,122) | (1,510) | (2,137) | (2,052) | (2,645) | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | |
| Income from insurance services before reinsurance contracts held |
353 | 302 | 450 | 763 | 756 | 1,132 | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | |
| Reinsurance expenses | (48) | (46) | (62) | (814) | (875) | (1,148) | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | |
| Reinsurance revenues | 22 | 19 | 372 37 |
458 | 463 | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ||
| Revenues/expenses, net from reinsurance contracts held |
(25) | (27) | (26) | (442) | (417) | (685) | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | |
| Income (loss) from insurance services | 328 | 275 | 424 | 321 | 340 | 447 | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | |
| Investment gains (losses), net from assets held against insurance contracts and yield-dependent investment contracts |
156 | 101 | 142 | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | |
| Gains (losses) from other investments, net: | |||||||||||||
| Interest revenues calculated using the effective interest method |
‐ | ‐ | ‐ ‐ |
‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ||
| Other investment income (losses), net | 214 | 42 | 314 | 191 | 212 | 270 | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | |
| Share in earnings (losses) of equity-accounted subsidiaries closely related to the investing activity |
‐ | ‐ | (1) ‐ |
(2) | (2) | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ||
| Total gains (losses) from other investments, net | 213 | 42 | 314 | 190 | 211 | 269 | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | |
| Total investment gains (losses), net | 369 | 142 | 456 | 190 | 211 | 269 | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | |
| Finance expenses (income), net arising from insurance contracts |
223 | 138 | 480 | 248 | 217 | 272 | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | |
| Finance income (expenses), net arising from reinsurance contracts |
27 | 18 | 33 104 |
93 | 116 | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ||
| Decrease (increase) in liabilities for investment contracts due to the yield component |
‐ | ‐ | ‐ ‐ |
‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ||
| Income (loss) from investments and financing, net | 173 | 22 | 8 46 |
87 | 113 | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ||
| Income (loss), net from insurance and investment | 500 | 297 | 432 | 367 | 426 | 560 | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ |
| Health Insurance | P&C Insurance | Credit cards | Other Operating Segments | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| For the nine month period ended September 30 |
For the year ended December 31 |
For the nine month period ended September 30 |
For the year ended December 31 |
For the nine month period ended September 30 |
For the year ended December 31 |
For the nine month period ended September 30 |
For the year ended December 31 |
||||
| 2025 | 2024 2024 |
2025 | 2024 | 2024 | 2025 | 2024 | 2024 | 2025 | 2024 | 2024 | |
| In NIS million | Unaudited | ||||||||||
| Investment income, net and finance income which are not from a consolidated insurance company |
‐ | ‐ | ‐ ‐ |
‐ | ‐ 1,063 |
958 | 1,278 | 1 | 1 | 1 | |
| Revenues from credit card transactions | ‐ | 1,299 | 1,151 | 1,554 | ‐ | ‐ | ‐ | ||||
| Revenues from management fees | ‐ | ‐ | ‐ ‐ |
‐ | ‐ ‐ |
‐ | ‐ ‐ |
‐ | ‐ | ||
| Revenues from fees and commissions of | |||||||||||
| insurance agencies | ‐ | ‐ | ‐ ‐ |
‐ | ‐ 21 |
14 | 21 | 180 | 182 | 245 | |
| Credit loss expenses | ‐ | ‐ | ‐ ‐ |
‐ | ‐ (130) |
(159) | (216) | ‐ | ‐ | ‐ | |
| Credit card processing | ‐ | ‐ | ‐ ‐ |
‐ | (994) ‐ |
(718) | (986) | ‐ | ‐ | ‐ | |
| Payments to banks | ‐ | ‐ | ‐ ‐ |
‐ | (190) ‐ |
(173) | (233) | ‐ | ‐ | ‐ | |
| Other operating expenses | (1) | ‐ | ‐ (9) |
(6) | (10) | (457) | (405) | (547) | (143) | (148) | (193) |
| Other revenues (expenses), net | ‐ | ‐ | ‐ ‐ |
‐ | ‐ 30 |
‐ | ‐ (7) |
(7) | (9) | ||
| Other finance expenses | ‐ | ‐ | ‐ (1) |
‐ | ‐ (441) |
(363) | (485) | (1) | (2) | (2) | |
| Share in earnings (losses) of equity-accounted subsidiaries not closely related to the investing activity |
‐ | ‐ | ‐ ‐ |
‐ | ‐ 2 |
4 | 4 10 |
10 | 12 | ||
| Income (loss) before tax | 500 | 297 | 432 357 |
419 | 550 | 203 | 309 | 390 | 40 | 36 | 53 |
| Other comprehensive income (loss) | ‐ | ‐ | ‐ (2) |
1 | ‐ ‐ |
‐ | ‐ ‐ |
‐ | ‐ | ||
| Comprehensive income (loss) before taxes | 499 | 297 | 432 354 |
421 | 550 | 203 | 309 | 390 | 40 | 36 | 53 |
| Total segment assets | 7,505 | 6,346 7,176 |
7,565 | 8,135 | 7,465 | 20,600 | 18,907 | 19,409 | 451 | 424 | 433 |
| Total segment assets for yield-dependent contracts | 1,510 | 1,230 1,267 |
‐ | ‐ | ‐ ‐ |
‐ | ‐ ‐ |
‐ | ‐ | ||
| Total segment liabilities | 6,867 | 6,035 6,582 |
7,311 | 6,893 | 6,953 | 18,750 | 17,231 | 17,309 | 189 | 206 | 207 |
| Not attributed to operating segments | Adjustments and offsets | Total | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| For the nine month period ended September 30 |
For the year ended December 31 |
period ended September 30 |
For the nine month | For the year ended December 31 |
For the nine month period ended September 30 |
For the year ended December 31 |
||||||
| 2025 | 2024 | 2024 | 2025 | 2024 | 2024 | 2025 | 2024 | 2024 | ||||
| In NIS million | Unaudited | |||||||||||
| Revenues from insurance services | ‐ | ‐ | ‐ | ‐ | (2) | (1) | 6,585 | 6,196 | 8,391 | |||
| Expenses from insurance services | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | (5,243) | (4,952) | (6,566) | |||
| Income from insurance services before reinsurance contracts held | ‐ | ‐ | ‐ | ‐ | (2) | (1) | 1,342 | 1,244 | 1,825 | |||
| Reinsurance expenses | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | (996) | (1,132) | (1,441) | |||
| Reinsurance revenues | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | 526 | 632 | 683 | |||
| Revenues/expenses, net from reinsurance contracts held | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | (470) | (500) | (758) | |||
| Income (loss) from insurance services | ‐ | ‐ | ‐ | ‐ | (2) | (1) | 871 | 744 | 1,067 | |||
| Investment gains (losses), net from assets held against insurance contracts and yield-dependent investment contracts |
‐ | ‐ | ‐ | ‐ | ‐ | ‐ | 10,174 | 7,689 | 10,635 | |||
| Gains (losses) from other investments, net: | ||||||||||||
| Interest revenues calculated using the effective interest method | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | 163 | 180 | 210 | |||
| Other investment income (losses), net | 673 | 335 | 593 | ‐ | ‐ | ‐ | 2,510 | 1,430 | 2,787 | |||
| Share in earnings (losses) of equity-accounted subsidiaries closely related to the investing activity |
2 | (1) | ‐ | ‐ | ‐ | ‐ | 1 | (3) | (2) | |||
| Total gains (losses) from other investments, net | 674 | 334 | 593 | ‐ | ‐ | ‐ | 2,674 | 1,607 | 2,995 | |||
| Total investment gains (losses), net | 674 | 334 | 593 | ‐ | ‐ | ‐ | 12,848 | 9,296 | 13,630 | |||
| Finance expenses (income), net arising from insurance contracts | ‐ | ‐ | ‐ | (1) | (1) | (1) | 10,179 | 6,929 | 11,041 | |||
| Finance income (expenses), net arising from reinsurance contracts | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | 130 | 104 | 149 | |||
| Decrease (increase) in liabilities for investment contracts due to the yield component | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | (1,365) | (1,307) | (1,656) | |||
| Income (loss) from investments and financing, net | 674 | 334 | 593 | 1 | 1 | 1 | 1,433 | 1,163 | 1,082 | |||
| Income (loss), net from insurance and investment | 674 | 334 | 593 | 1 | (1) | (1) | 2,304 | 1,907 | 2,149 |
| Not attributed to operating segments | Adjustments and offsets | Total | |||||||
|---|---|---|---|---|---|---|---|---|---|
| For the nine month period ended September 30 |
For the year ended December 31 |
For the nine month period ended September 30 |
For the year ended December 31 |
For the nine month period ended September 30 |
For the year ended December 31 |
||||
| 2025 | 2024 | 2024 | 2025 | 2024 | 2024 | 2025 | 2024 | 2024 | |
| In NIS million | Unaudited | ||||||||
| Investment income, net and finance income which are not from a consolidated insurance company |
42 | 13 | 27 | 24 | 51 | 64 | 1,130 | 1,023 | 1,370 |
| Revenues from credit card transactions | 1,299 | 1,151 | 1,554 | ||||||
| Revenues from management fees | ‐ | ‐ | ‐ 1 |
1 | ‐ 628 |
600 | 805 | ||
| Revenues from fees and commissions of insurance agencies | ‐ | ‐ | ‐ (61) |
(65) | (86) | 141 | 131 | 180 | |
| Credit loss expenses | ‐ | ‐ | ‐ ‐ |
‐ | (130) ‐ |
(159) | (216) | ||
| Credit card processing | ‐ | ‐ | ‐ ‐ |
‐ | (994) ‐ |
(718) | (986) | ||
| Payments to banks | ‐ | ‐ | ‐ ‐ |
‐ | (190) ‐ |
(173) | (233) | ||
| Other operating expenses | (72) | (58) | (92) | 57 | 65 | 86 | (1,204) | (1,108) | (1,514) |
| Other revenues (expenses), net | ‐ | (1) | (1) | (20) | (18) | (24) | (5) | (34) | (47) |
| Other finance expenses | (227) | (242) | (311) | ‐ | 5 | 5 (670) |
(602) | (794) | |
| Share in earnings (losses) of equity-accounted subsidiaries not closely related to the investing activity |
‐ | ‐ | ‐ ‐ |
‐ | ‐ 12 |
14 | 16 | ||
| Income (loss) before tax | 417 | 48 | 216 | 2 | 38 | 44 | 2,320 | 2,031 | 2,286 |
| Other comprehensive income | (1) | 2 | ‐ ‐ |
‐ | ‐ (10) |
5 ‐ |
|||
| Comprehensive income (loss) before taxes | 416 | 49 | 216 | 2 | 38 | 44 | 2,310 | 2,036 | 2,286 |
| Total segment assets | 11,129 | 10,187 | 10,423 | 18 | 24 | 495 | 183,673 | 169,637 | 173,008 |
| Total segment assets for yield-dependent contracts | ‐ | ‐ | ‐ ‐ |
‐ | ‐ 104,427 |
96,208 | 97,329 | ||
| Total segment liabilities | 8,028 | 7,580 | 7,516 | (614) | (594) | (242) | 173,506 | 160,924 | 164,189 |
| Long-Term Savings | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Provident | Pension | Investment contracts | Life Insurance | Total | ||||||
| For the three-month | For the three-month | For the three-month | For the three-month | For the three-month | ||||||
| period ended | period ended | period ended | period ended | period ended | ||||||
| September 30 | September 30 | September 30 | September 30 | September 30 | ||||||
| 2025 | 2024 | 2025 | 2024 | 2025 | 2024 | 2025 | 2024 | 2025 | 2024 | |
| In NIS million | Unaudited | |||||||||
| Revenues from insurance services | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | 726 | 639 | 726 | 639 |
| Expenses from insurance services | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | (649) | (624) | (649) | (624) |
| Income from insurance services before reinsurance contracts held | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | 77 | 15 | 77 | 15 |
| Reinsurance expenses | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | (45) | (70) | (45) | (70) |
| Reinsurance revenues | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | 53 | 66 | 53 | 66 |
| Revenues/expenses, net from reinsurance contracts held | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | 8 | (5) | 8 | (5) |
| Income (loss) from insurance services | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | 85 | 11 | 85 | 11 |
| Investment gains (losses), net from assets held against insurance contracts | ||||||||||
| and yield-dependent investment contracts | ‐ | ‐ | ‐ | ‐ | 495 | 468 | 3,304 | 3,154 | 3,800 | 3,621 |
| Gains (losses) from other investments, net: | ‐ | ‐ | ||||||||
| Interest revenues calculated using the effective interest method | 60 | 69 | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | 60 | 69 |
| Other investment income (losses), net | 8 | 2 | 3 | 1 | ‐ | ‐ | 358 | 795 | 368 | 797 |
| Share in earnings (losses) of equity-accounted subsidiaries closely related to the | ||||||||||
| investing activity | ‐ | ‐ | 1 | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ |
| Total gains (losses) from other investments, net | 68 | 71 | 3 | 1 | ‐ | ‐ | 358 | 795 | 429 | 867 |
| Total investment gains (losses), net | 68 | 71 | 3 | 1 | 495 | 468 | 3,662 | 3,948 | 4,228 | 4,488 |
| Finance expenses (income), net arising from insurance contracts | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | 3,433 | 3,887 | 3,433 | 3,887 |
| Finance income (expenses), net arising from reinsurance contracts | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | 1 | ‐ | 1 | ‐ |
| Decrease (increase) in liabilities for investment contracts due to the yield component | (67) | (71) | ‐ | ‐ | (495) | (468) | ‐ | ‐ | (562) | (539) |
| Income (loss) from investments and financing, net | 1 | ‐ | 3 | 1 | ‐ | ‐ | 230 | 61 | 234 | 62 |
| Income (loss), net from insurance and investment | 1 | ‐ | 3 | 1 | ‐ | ‐ | 314 | 72 | 319 | 73 |
| Investment income, net and finance income which are not from a consolidated | ||||||||||
| insurance company | ||||||||||
| Revenues from credit card transactions | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ |
| Revenues from management fees | 77 | 74 | 113 | 102 | 25 | 25 | ‐ | ‐ | 215 | 202 |
| Revenues from fees and commissions of insurance agencies | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ |
| Credit loss expenses | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ |
| Credit card processing | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ |
| Payments to banks | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ |
| Other operating expenses | (78) | (73) | (100) | (90) | (30) | (30) | - | - | (208) | (193) |
| Other revenues (expenses), net | (2) | (1) | (1) | (1) | ‐ | ‐ | ‐ | ‐ | (3) | (3) |
| Other finance expenses | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ |
| Share in earnings (losses) of equity-accounted subsidiaries not closely related to the | ||||||||||
| investing activity | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ |
| Income (loss) before tax | (2) | ‐ | 16 | 12 | (5) | (4) | 315 | 72 | 323 | 79 |
| Other comprehensive income (loss) | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | (1) | (1) | (1) | (1) |
| Comprehensive income (loss) before taxes | (2) | ‐ | 16 | 12 | (5) | (4) | 314 | 71 | 322 | 78 |
| Not attributed to | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Health Insurance |
P&C Insurance | Credit cards | Other Operating Segments |
operating segments |
Adjustments and offsets |
Total | ||||||||
| For the three-month | For the three-month | For the three-month | For the three-month | For the three-month | For the three-month | For the three-month | ||||||||
| period ended | period ended | period ended | period ended | period ended | period ended | period ended | ||||||||
| September 30 | September 30 | September 30 | September 30 | September 30 | September 30 | September 30 | ||||||||
| 2025 | 2024 | 2025 | 2024 | 2025 | 2024 | 2025 | 2024 | 2025 | 2024 | 2025 | 2024 | 2025 | 2024 | |
| In NIS million | Unaudited | |||||||||||||
| Revenues from insurance services | 526 | 490 | 967 | 957 | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | (1) | 2,218 | 2,085 |
| Expenses from insurance services | (391) | (392) | (768) | (832) | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | (1,809) | (1,849) |
| Income from insurance services before | ||||||||||||||
| reinsurance contracts held | 134 | 97 | 198 | 125 | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | (1) | 409 | 237 |
| Reinsurance expenses | (8) | (19) | (270) | (287) | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | (324) | (375) |
| Reinsurance revenues | 14 | 8 | 139 | 226 | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | 207 | 299 |
| Revenues/expenses, net from | ||||||||||||||
| reinsurance contracts held | 6 | (11) | (131) | (61) | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | (117) | (76) |
| Income (loss) from insurance services | 140 | 86 | 68 | 64 | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | (1) | 292 | 161 |
| Investment gains (losses), net from | ||||||||||||||
| assets held against insurance contracts | ||||||||||||||
| and yield-dependent | ||||||||||||||
| investment contracts | 56 | 48 | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | 3,856 | 3,670 |
| Gains (losses) from other | ||||||||||||||
| investments, net: | ||||||||||||||
| Interest revenues calculated using the | ||||||||||||||
| effective interest method | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | 60 | 69 |
| Other investment income (losses), net | 53 | 108 | 82 | 84 | ‐ | ‐ | ‐ | ‐ | 198 | 305 | ‐ | ‐ | 701 | 1,295 |
| Share in earnings (losses) of equity | ||||||||||||||
| accounted subsidiaries closely related to | ||||||||||||||
| the investing activity | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | 1 | ‐ | ‐ | ‐ | 1 |
| Total gains (losses) from other | ||||||||||||||
| investments, net | 53 | 108 | 82 | 84 | ‐ | ‐ | ‐ | ‐ | 198 | 306 | ‐ | ‐ | 762 | 1,365 |
| Total investment gains (losses), net | 110 | 157 | 82 | 84 | ‐ | ‐ | ‐ | ‐ | 198 | 306 | ‐ | ‐ | 4,618 | 5,035 |
| Finance expenses (income), net arising | ||||||||||||||
| from insurance contracts | 23 | 100 | 110 | 128 | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | 3,566 | 4,115 |
| Finance income (expenses), net arising | ||||||||||||||
| from reinsurance contracts | 7 | 10 | 48 | 55 | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | 57 | 65 |
| Decrease (increase) in liabilities for | ||||||||||||||
| investment contracts due to the yield | ||||||||||||||
| component | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | (562) | (539) |
| Income (loss) from investments and | ||||||||||||||
| financing, net | 94 | 67 | 20 | 10 | ‐ | ‐ | ‐ | ‐ | 198 | 306 | ‐ | ‐ | 546 | 446 |
| Not attributed to | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Health | Other Operating | operating | Adjustments | |||||||||||
| Insurance | P&C Insurance | Credit cards | Segments | segments | and offsets | Total | ||||||||
| For the three-month period ended |
For the three-month period ended |
For the three-month period ended |
For the three-month period ended |
For the three-month period ended |
For the three-month period ended |
For the three-month period ended |
||||||||
| September 30 | September 30 | September 30 | September 30 | September 30 | September 30 | September 30 | ||||||||
| 2025 | 2024 | 2025 | 2024 | 2025 | 2024 | 2025 | 2024 | 2025 | 2024 | 2025 | 2024 | 2025 | 2024 | |
| In NIS million | Unaudited | |||||||||||||
| Income (loss), net from insurance | ||||||||||||||
| and investment | 233 | 153 | 88 | 75 | ‐ | ‐ | ‐ | ‐ | 198 | 306 | ‐ | (1) | 838 | 606 |
| Investment income, net and finance income | ||||||||||||||
| which are not from a consolidated | ||||||||||||||
| insurance company | ‐ | ‐ | ‐ | ‐ | 377 | 333 | ‐ | ‐ | 12 | 2 | 7 | 10 | 397 | 345 |
| Revenues from credit card transactions | ‐ | ‐ | ‐ | ‐ | 467 | 416 | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | 467 | 416 |
| Revenues from management fees | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | 215 | 202 |
| Revenues from fees and commissions of | ||||||||||||||
| insurance agencies | ‐ | ‐ | ‐ | ‐ | 8 | 5 | 60 | 63 | ‐ | ‐ | (21) | (20) | 47 | 48 |
| Credit loss expenses | ‐ | ‐ | ‐ | ‐ | (41) | (62) | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | (41) | (62) |
| Credit card processing | ‐ | ‐ | ‐ | ‐ | (293) | (258) | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | (293) | (258) |
| Payments to banks | ‐ | ‐ | ‐ | ‐ | (68) | (61) | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | (68) | (61) |
| Other operating expenses | ‐ | ‐ | (4) | (2) | (158) | (144) | (47) | (49) | (21) | (22) | 20 | 19 | (418) | (391) |
| Other revenues (expenses), net | ‐ | ‐ | ‐ | ‐ | ‐ | ‐ | (2) | (2) | ‐ | ‐ | (7) | (7) | (12) | (12) |
| Other finance expenses | ‐ | ‐ | (2) | 1 | (168) | (129) | ‐ | (1) | (79) | (78) | ‐ | ‐ | (250) | (207) |
| Share in earnings (losses) of equity | ||||||||||||||
| accounted subsidiaries not closely related | ||||||||||||||
| to the investing activity | ‐ | ‐ | ‐ | ‐ | 1 | 3 | 3 | 3 | ‐ | ‐ | ‐ | ‐ | 4 | 6 |
| Income (loss) before tax | 233 | 153 | 81 | 73 | 125 | 103 | 14 | 14 | 111 | 207 | ‐ | 2 | 886 | 632 |
| Other comprehensive income (loss) | ‐ | ‐ | (1) | 1 | ‐ | ‐ | ‐ | ‐ | ‐ | (1) | ‐ | ‐ | (2) | ‐ |
| Comprehensive income (loss) | ||||||||||||||
| before taxes | 233 | 153 | 81 | 75 | 125 | 103 | 14 | 14 | 111 | 207 | ‐ | 2 | 884 | 632 |

Additional data regarding the Life Insurance and Long-Term Savings operating segment
| For the nine month period ended September 30 |
For the three-month period ended September 30 |
For the year ended December 31 |
||||
|---|---|---|---|---|---|---|
| 2025 | 2024 | 2025 | 2024 | 2024 | ||
| In NIS million Proceeds from investment contracts |
1,196 | 939 | Unaudited 457 |
371 | 1,331 | |
| Annualized receipts for investment contracts - new business | 25 | 30 | 10 | 9 | 38 | |
| One-off proceeds for investment contracts | 949 | 652 | 378 | 277 | 955 | |
| Policies with a savings component | ||||||
| Policies | ||||||
| without a | ||||||
| Non yield | Yield | savings | ||||
| In NIS million | dependent | dependent | component | Total | ||
| Gross data for the nine-month period ended September 30, 2025 | ||||||
| Gross premiums for insurance contracts net of reimbursement of premiums (*) |
||||||
| 78 | 2,226 | 858 | 3,162 | |||
| (*) Of which: Savings component | 68 | 1,999 | 2,068 | |||
| Variable management fees | 414 | 414 | ||||
| Fixed management fees | 374 | 374 | ||||
| Policies with a savings component | ||||||
| Policies | ||||||
| without a | ||||||
| Non yield | Yield | savings | ||||
| In NIS million | dependent | dependent | component | Total | ||
| Gross data for the nine-month period ended September 30, 2024 | ||||||
| Gross premiums for insurance contracts net of reimbursement | ||||||
| of premiums (*) | 92 | 2,524 | 806 | 3,422 | ||
| (*) Of which: Savings component | 85 | 2,315 | 2,400 | |||
| Variable management fees | ‐ | ‐ | ||||
| Fixed management fees | 370 | 370 | ||||
| Policies with a savings component | Policies | |||||
| without a | ||||||
| Non yield | Yield | savings | ||||
| In NIS million | dependent | dependent | component | Total | ||
| Gross data for the three-month period ended September 30, 2025 | ||||||
| Gross premiums for insurance contracts net of reimbursement | ||||||
| of premiums (*) | 26 | 725 | 293 | 1,044 | ||
| (*) Of which: Savings component | 23 | 651 | 674 | |||
| Variable management fees | 153 | 153 | ||||
| Fixed management fees | 125 | 125 |
| Policies with a savings component |
|||||
|---|---|---|---|---|---|
| In NIS million | Non yield dependent |
Yield dependent |
Policies without a savings component |
Total | |
| Gross data for the three-month period ended September 30, 2024 | |||||
| Gross premiums for insurance contracts net of reimbursement | |||||
| of premiums (*) | 29 | 811 | 273 | 1,114 | |
| (*) Of which: Savings component | 27 | 744 | 771 | ||
| Variable management fees | ‐ | ‐ | |||
| Fixed management fees | 125 | 125 |
| Policies with a savings component |
||||
|---|---|---|---|---|
| In NIS million | Non yield dependent |
Yield dependent |
Policies without a savings component |
Total |
| Gross data for the year ended December 31, 2024 | ||||
| Gross premiums for insurance contracts net of reimbursement of premiums (*) |
(** 118 | (** 3,334 | 1,064 (** 4,516 | |
| (*) Of which: Savings component | 109 | 3,032 | 3,141 | |
| Variable management fees | 2 | 2 | ||
| Fixed management fees | 500 | 500 |
**) Reclassified.
| Long-term care | Health Insurance - other | |||||
|---|---|---|---|---|---|---|
| Private individuals Collective |
Medical expenses and disabilities - individual |
Medical expenses and disabilities - collective |
Other (a) | Total | ||
| In NIS million | Unaudited | |||||
| Gross premiums | ||||||
| For the nine-month period ended September 30, 2025 | 208 | 18 481 |
95 | 677 | 1,479 | |
| For the nine-month period ended September 30, 2024 | 208 | 17 460 |
86 | 610 | 1,381 | |
| For the three-month period ended September 30, 2025 | 69 | 6 164 |
32 | 236 | 508 | |
| For the three-month period ended September 30, 2024 | 69 | 7 157 |
31 | 223 | 487 | |
| For the year ended December 31, 2024 | 279 | 26 561 |
117 | 873 | 1,856 |
(a) Other including critical illness, personal accidents, and travel.

| Compulsory motor insurance |
Motor property |
Credit | Insurance Other (a) Total | ||
|---|---|---|---|---|---|
| In NIS million | Unaudited | ||||
| Gross premiums | |||||
| For the nine-month period ended September 30, 2025 | 639 | 995 | 117 | 1,332 | 3,083 |
| For the nine-month period ended September 30, 2024 | 621 | 1,076 | 105 | 1,361 | 3,163 |
| For the three-month period ended September 30, 2025 | 196 | 335 | 38 | 397 | 966 |
| For the three-month period ended September 30, 2024 | 226 | 370 | 36 | 376 | 1,008 |
| For the year ended December 31, 2024 | 776 | 1,314 | 139 | 1,731 | 3,960 |
(a) The "Other" column includes the remaining Property and Casualty Insurance subsegments, other than compulsory motor insurance and credit insurance; they are mainly composed of the engineering insurance and house insurance portfolios, the premium in respect of which constitutes approx. 83% of the total premiums in these subsegments.
| As of September 30, 2025 |
As of September 30, 2024 |
As of December 31, 2024 |
||
|---|---|---|---|---|
| In NIS million | Unaudited | |||
| Debt instruments: | ||||
| Illiquid debt instruments: | ||||
| Deposits with banks and financial institutions | ‐ | 125 | 124 | |
| Illiquid corporate bonds | 683 | 714 | 723 | |
| Loans (including investees) | 6,588 | 6,795 | 6,791 | |
| Total illiquid debt instruments | 7,271 | 7,634 | 7,638 | |
| Liquid debt instruments: | ||||
| Government Bonds | 12,803 | 10,589 | 10,526 | |
| Liquid corporate bonds | 15,143 | 15,907 | 15,385 | |
| Total liquid debt instruments | 27,946 | 26,496 | 25,911 | |
| Total debt instruments | 35,217 | 34,130 | 33,549 | |
| Equity instruments: | ||||
| Illiquid debt instruments: | ||||
| Illiquid shares | 2,436 | 2,328 | 2,288 | |
| Liquid equity instruments: | ||||
| Liquid shares | 20,242 | 16,771 | 17,986 | |
| Total equity instruments | 22,678 | 19,099 | 20,274 | |
| Other investments: | ||||
| Other investments (1) | 35,550 | 32,479 | 33,935 | |
| Derivative instruments (2) | 3,027 | 834 | 1,044 | |
| Total other financial investments | 38,577 | 33,313 | 34,979 | |
| Total financial investments | 96,472 | 86,542 | 88,802 | |
| Liabilities for derivative instruments (2) | 605 | 630 | 438 |
1) Other investments mainly include investments in ETNs, participation certificates in mutual funds, investment funds, and structured products.
2) Derivative instruments mainly comprise futures and options.

| As of September 30, 2025 | |||||
|---|---|---|---|---|---|
| Financial investments measured at fair value through profit or loss |
Other financial investments measured at depreciated cost |
Total | |||
| In NIS million | Unaudited | ||||
| Debt instruments: | |||||
| Illiquid debt instruments: | |||||
| Deposits with banks and financial institutions | 372 | 13 385 |
|||
| Treasury deposits | - 2,198 |
2,198 | |||
| Designated bonds | 19,929 | 19,929 ‐ |
|||
| Illiquid corporate bonds | 235 | 23 258 |
|||
| Loans (including investees) | 8,873 | 71 8,944 |
|||
| Total illiquid debt instruments | 29,409 | 2,305 | 31,714 | ||
| Liquid debt instruments: | |||||
| Government Bonds | 3,307 | - 3,307 |
|||
| Liquid corporate bonds | 2,370 | - 2,370 |
|||
| Total liquid debt instruments | 5,677 | - 5,677 |
|||
| Total debt instruments | 35,086 | 2,305 | 37,391 | ||
| Equity instruments: | |||||
| Illiquid debt instruments: | |||||
| Illiquid shares | 776 | - 776 |
|||
| Liquid equity instruments: | |||||
| Liquid shares | 1,150 | - 1,150 |
|||
| Total equity instruments | 1,926 | - 1,926 |
|||
| Other investments: | |||||
| Other investments (1) | 5,820 | - 5,820 |
|||
| Derivative instruments (2) | 472 | - 472 |
|||
| Total other financial investments | 6,292 | - 6,292 |
|||
| Total financial investments | 43,304 | 2,305 | 45,609 | ||
| Liabilities for derivative instruments (2) | 73 | - 73 |
1. Other investments mainly include investments in ETNs, participation certificates in mutual funds, investment funds, and structured products.
2. Derivative instruments mainly comprise futures and options.
| As of September 30, 2024 | |||||
|---|---|---|---|---|---|
| Financial investments measured at fair value through profit or loss |
Other financial investments measured at depreciated cost |
Total | |||
| In NIS million | Unaudited | ||||
| Debt instruments: | |||||
| Illiquid debt instruments: | |||||
| Deposits with banks and financial institutions | 417 | 20 | 437 | ||
| Treasury deposits | ‐ 2,289 |
2,289 | |||
| Designated bonds | 18,175 | ‐ | 18,175 | ||
| Illiquid corporate bonds | 255 | 29 | 286 | ||
| Loans (including investees) | 7,705 | 64 | 7,767 | ||
| Total illiquid debt instruments | 26,552 | 2,402 | 28,954 | ||
| Liquid debt instruments: | |||||
| Government Bonds | 3,136 | - | 3,136 | ||
| Liquid corporate bonds | 2,946 | - | 2,946 | ||
| Total liquid debt instruments | 6,082 | - | 6,082 | ||
| Total debt instruments | 32,634 | 2,402 | 35,036 | ||
| Equity instruments: | |||||
| Illiquid debt instruments: | |||||
| Illiquid shares | 830 | - | 830 | ||
| Liquid equity instruments: | |||||
| Liquid shares | 952 | - | 952 | ||
| Total equity instruments | 1,782 | - | 1,782 | ||
| Other investments: | |||||
| Other investments (1) | 6,001 | - | 6,001 | ||
| Derivative instruments (2) | 224 | - | 224 | ||
| Total other financial investments | 6,225 | ‐ | 6,225 | ||
| Total financial investments | 40,641 | 2,402 | 43,043 | ||
| Liabilities for derivative instruments (2) | 194 | - | 194 |
1. Other investments mainly include investments in ETNs, participation certificates in mutual funds, investment funds, and structured products.
2. Derivative instruments mainly comprise futures and options.

| As of December 31, 2024 | ||||||
|---|---|---|---|---|---|---|
| Financial investments measured at fair value through profit or loss |
Other financial investments measured at depreciated cost |
Total | ||||
| In NIS million | Unaudited | |||||
| Debt instruments: | ||||||
| Illiquid debt instruments: | ||||||
| Deposits with banks and financial institutions | 402 | 20 | 442 | |||
| Treasury deposits | ‐ | 2,226 | 2,226 | |||
| Designated bonds | 18,680 | ‐ | 18,680 | |||
| Illiquid corporate bonds | 257 | 29 | 286 | |||
| Loans (including investees) | 7,803 | 65 | 7,868 | |||
| Total illiquid debt instruments | 27,142 | 2,340 | 29,482 | |||
| Liquid debt instruments: | ||||||
| Government Bonds | 3,351 | - | 3,351 | |||
| Liquid corporate bonds | 2,855 | - | 2,855 | |||
| Total liquid debt instruments | 6,206 | - | 6,206 | |||
| Total debt instruments | 33,348 | 2,340 | 35,688 | |||
| Equity instruments: | ||||||
| Illiquid debt instruments: | ||||||
| Illiquid shares | 801 | ‐ | 801 | |||
| Liquid equity instruments: | ||||||
| Liquid shares | 975 | ‐ | 975 | |||
| Total equity instruments | 1,776 | - | 1,776 | |||
| Other investments: | ||||||
| Other investments (1) | 5,901 | - | 5,901 | |||
| Derivative instruments (2) | 154 | - | 154 | |||
| Total other financial investments | 6,055 | ‐ | 6,055 | |||
| Total financial investments | 41,179 | 2,340 | 43,519 | |||
| Liabilities for derivative instruments (2) | 100 | - | 100 |
1. Other investments mainly include investments in ETFs, participation certificates in mutual funds, investment funds, and structured products.
2. Derivative instruments mainly comprise futures and options.
| As of September 30, 2025 | |||||
|---|---|---|---|---|---|
| Level 1 | Level 2 | Level 3 | Total | ||
| In NIS million | Unaudited | ||||
| Financial investments: | |||||
| Illiquid debt instruments | ‐ 7,250 |
21 | 7,271 | ||
| Liquid debt instruments | 24,273 | 3,673 | ‐ | 27,946 | |
| Capital instruments | 19,882 | 360 | 2,436 | 22,678 | |
| Other financial investments | 19,349 | 4,927 | 14,301 | 38,577 | |
| Total financial assets | 63,504 | 16,210 | 16,758 | 96,472 | |
| Of which for investments in derivatives | 143 | 2,871 | 13 | 3,027 |
During the period there were no material transfers between Level 1 and Level 2
| As of September 30, 2024 | |||||
|---|---|---|---|---|---|
| Level 1 | Level 2 | Level 3 | Total | ||
| In NIS million | Unaudited | ||||
| Financial investments: | |||||
| Illiquid debt instruments | ‐ | 7,626 | 8 | 7,634 | |
| Liquid debt instruments | 22,140 | 4,356 | ‐ | 26,496 | |
| Capital instruments | 16,400 | 371 | 2,328 | 19,099 | |
| Other financial investments | 16,562 | 2,564 | 14,187 | 33,313 | |
| Total financial assets | 55,102 | 14,917 | 16,523 | 86,542 | |
| Of which for investments in derivatives | 191 | 636 | 7 | 834 |
During the period there were no material transfers between Level 1 and Level 2.
| As of December 31, 2024 | |||||
|---|---|---|---|---|---|
| Level 1 | Level 2 | Level 3 | Total | ||
| In NIS million | Unaudited | ||||
| Financial investments: | |||||
| Illiquid debt instruments | 7,620 ‐ |
18 | 7,638 | ||
| Liquid debt instruments | 21,751 | 4,160 | ‐ | 25,911 | |
| Capital instruments | 17,471 | 515 | 2,288 | 20,274 | |
| Other financial investments | 17,646 | 2,850 | 14,483 | 34,979 | |
| Total financial assets | 56,868 | 15,145 | 16,789 | 88,802 | |
| Of which for investments in derivatives | 101 | 934 | 9 | 1,044 |
During the period there were no material transfers between Level 1 and Level 2

| As of September 30, 2025 | |||||||
|---|---|---|---|---|---|---|---|
| Financial assets | |||||||
| Illiquid debt instruments |
Capital instruments |
Other investments |
Total financial assets |
||||
| In NIS million | Unaudited | ||||||
| Balance as of January 1, 2025 | 18 2,288 |
14,483 | 16,789 | ||||
| Total realized gains (losses) | |||||||
| In profit and loss (1) | 3 | 2 (437) |
(432) | ||||
| Purchases | 241 ‐ |
1,663 | 1,904 | ||||
| Sales | - (39) |
(1,386) | (1,425) | ||||
| Interest and dividend received | (56) ‐ |
(22) | (78) | ||||
| Balance as of September 30, 2025 | 21 2,436 |
14,301 | 16,758 | ||||
| Total income (losses) for the period included in profit and loss in | |||||||
| respect of financial assets held as of September 30, 2025 | 3 | 2 (447) |
(442) |
1. Recognized under investment income (losses), net from assets held against insurance contracts and yield-dependent investment contracts
| As of September 30, 2024 Financial assets |
||||
|---|---|---|---|---|
| In NIS million | Illiquid debt instruments |
Capital instruments Unaudited |
Other investments |
Total financial assets |
| Balance as of January 1, 2024 | 29 | 1,968 | 12,539 | 14,536 |
| Total realized gains (losses) | ||||
| In profit and loss (1) | 6 (27) |
812 | 791 | |
| Purchases | ‐ 397 |
1,880 | 2,277 | |
| Sales | ‐ (6) |
(1,040) | (1,046) | |
| Redemptions | (24) | ‐ | ‐ (24) |
|
| Interest and dividend received | (3) | (4) | (4) | (11) |
| Balance as of September 30, 2024 | 8 2,328 |
14,187 | 16,523 | |
| Total income (losses) for the period included in profit and loss in respect of financial assets held as of September 30, 2024 |
1 (27) |
814 | 788 |
1. Recognized under investment income (losses), net from assets held against insurance contracts and yield-dependent investment contracts
| As of September 30, 2025 | ||||||
|---|---|---|---|---|---|---|
| Financial assets | ||||||
| Illiquid debt instruments |
Capital instruments |
Other investments |
Total financial assets |
|||
| In NIS million | Unaudited | |||||
| Balance as of July 1, 2025 | 17 | 2,446 | 14,157 | 16,620 | ||
| Total realized gains (losses) | ||||||
| In profit and loss (1) | 4 | 4 | 24 | 32 | ||
| Purchases | ‐ | 72 | 646 | 718 | ||
| Sales | ‐ | (36) | (525) | (561) | ||
| Interest and dividend received | ‐ | (50) | (1) | (51) | ||
| Balance as of September 30, 2025 | 21 | 2,436 | 14,301 | 16,758 | ||
| Total income (losses) for the period included in profit and loss | ||||||
| in respect of financial assets held as of September 30, 2025 | 4 | 4 | 15 | 23 |
| As of September 30, 2024 | |||||||
|---|---|---|---|---|---|---|---|
| Financial assets | |||||||
| Total | |||||||
| Illiquid debt | Capital | Other | financial | ||||
| instruments | instruments | investments | assets | ||||
| In NIS million | Unaudited | ||||||
| Balance as of July 1, 2024 | 28 2,292 |
13,790 | 16,110 | ||||
| Total realized gains (losses) | |||||||
| In profit and loss (1) | 6 | 37 138 |
181 | ||||
| Purchases | ‐ | 695 ‐ |
695 | ||||
| Sales | ‐ | (1) (434) |
(435) | ||||
| Redemptions | (23) | ‐ | (23) ‐ |
||||
| Interest and dividend received | (3) | ‐ | (2) (5) |
||||
| Balance as of September 30, 2024 | 8 2,328 |
14,187 | 16,523 | ||||
| Total income (losses) for the period included in profit and loss | |||||||
| in respect of financial assets held as of September 30, 2024 | 1 | 37 138 |
176 |
1. Recognized under investment income (losses), net from assets held against insurance contracts and yield-dependent investment contracts
| As of December 31, 2024 | ||||||
|---|---|---|---|---|---|---|
| Financial assets | ||||||
| In NIS million | Illiquid debt instruments |
Capital | instruments Unaudited |
Other | investments | Total financial assets |
| Balance as of January 1, 2024 | 29 | 1,968 | 12,539 | 14,536 | ||
| Total realized gains (losses) | ||||||
| In profit and loss (1) | 6 | (123) | 792 | 675 | ||
| Purchases | ‐ | 509 | 2,762 | 3,271 | ||
| Sales | ‐ | (56) | (1,591) | (1,647) | ||
| Redemptions | (24) | ‐ | ‐ (24) |
|||
| Interest and dividend received | (3) | (10) | (9) | (22) | ||
| Debt-to-equity swap | 10 | ‐ | (10) | ‐ | ||
| Balance as of December 31, 2024 | 18 | 2,288 | 14,483 | 16,789 | ||
| Total income (losses) for the period included in profit and loss in | ||||||
| respect of financial assets held as of December 31, 2024 | ‐ | (123) | 812 | 689 |
1. Recognized under investment income (losses), net from assets held against insurance contracts and yield-dependent investment contracts
| As of September 30, 2025 | |||||
|---|---|---|---|---|---|
| Level 1 | Level 2 | Level 3 | Total | ||
| In NIS million | Unaudited | ||||
| Financial assets: | |||||
| Illiquid debt instruments, excluding designated bonds | - | 5,485 | 3,995 | 9,480 | |
| Designated bonds | ‐ | - | 19,929 | 19,929 | |
| Liquid debt instruments | 5,652 | 25 | - | 5,677 | |
| Capital instruments | 1,121 | 29 | 776 | 1,926 | |
| Other investments | 1,032 | 473 | 4,787 | 6,292 | |
| Total financial assets | 7,805 | 6,012 | 29,487 | 43,304 | |
| Of which: Investments in derivatives | 8 | 459 | 5 | 472 |
During the period there were no material transfers between Level 1 and Level 2.
| As of September 30, 2024 | |||||
|---|---|---|---|---|---|
| Level 1 | Level 2 | Level 3 | Total | ||
| In NIS million | Unaudited | ||||
| Financial assets: | |||||
| Illiquid debt instruments, excluding designated bonds | ‐ | 5,508 | 2,869 | 8,377 | |
| Designated bonds | ‐ | ‐ | 18,175 | 18,175 | |
| Liquid debt instruments | 5,934 | 148 | ‐ | 6,082 | |
| Capital instruments | 922 | 30 | 830 | 1,782 | |
| Other investments | 945 | 219 | 5,061 | 6,225 | |
| Total financial assets | 7,801 | 5,905 | 26,935 | 40,641 | |
| Of which: Investments in derivatives | 2 | 219 | 3 | 224 |
During the period there were no material transfers between Level 1 and Level 2.
<-- PDF CHUNK SEPARATOR -->
| As of December 31, 2024 | |||||
|---|---|---|---|---|---|
| Level 1 | Level 2 | Level 3 | Total | ||
| In NIS million | Unaudited | ||||
| Financial assets: | |||||
| Illiquid debt instruments, excluding designated bonds | ‐ 5,299 |
3,163 | 8,462 | ||
| Designated bonds | ‐ | 18,680 ‐ |
18,680 | ||
| Liquid debt instruments | 6,079 | 127 | 6,206 ‐ |
||
| Capital instruments | 930 | 45 801 |
1,776 | ||
| Other investments | 905 | 146 | 5,004 | 6,055 | |
| Total financial assets | 7,914 | 5,617 | 27,648 | 41,179 | |
| Of which: Investments in derivatives | 4 146 |
4 154 |
During the period there were no material transfers between Level 1 and Level 2.
| As of September 30, 2025 | ||||||||
|---|---|---|---|---|---|---|---|---|
| Illiquid debt instruments, excluding designated bonds |
Designated bonds |
Capital instruments |
Other investments |
Total | ||||
| In NIS million | Unaudited | |||||||
| Balance as of January 1, 2025 | 3,163 | 18,680 | 801 | 5,004 | 27,648 | |||
| Total income (losses) recognized | ||||||||
| In profit and loss | 277 | 986 | (12) | (152) | 1,099 | |||
| Purchases | 839 | 1,863 | 44 | 451 | 3,197 | |||
| Sales | - | - (16) |
(510) | (526) | ||||
| Redemptions | (210) | (1,217) | - | - (1,427) |
||||
| Interest and dividend received | (74) | (383) | (41) | (6) | (504) | |||
| Balance as of September 30, 2025 | 3,995 | 19,929 | 776 | 4,787 | 29,487 | |||
| Total income (losses) for the period included in | ||||||||
| profit and loss in respect of financial assets held as of September 30, 2025 |
277 | 986 | (12) | (158) | 1,093 |
| As of September 30, 2024 | |||||||
|---|---|---|---|---|---|---|---|
| Illiquid debt instruments, excluding designated bonds |
Designated bonds |
Capital instruments |
Other investments |
Total | |||
| In NIS million | Unaudited | ||||||
| Balance as of January 1, 2024 | 2,179 | 18,539 | 757 | 4,528 | 26,003 | ||
| Total income (losses) recognized | |||||||
| In profit and loss | 199 | 214 | 18 | 284 | 715 | ||
| Purchases | 719 | 1,373 | 82 | 571 | 2,745 | ||
| Sales | ‐ | (22) ‐ |
(322) | (344) | |||
| Redemptions | (175) | (1,572) | ‐ | ‐ | (1,747) | ||
| Interest and dividend received | (53) | (379) | (5) | ‐ | (437) | ||
| Balance as of September 30, 2024 | 2,869 | 18,175 | 830 | 5,061 | 26,935 | ||
| Total income (losses) for the period included in profit | |||||||
| and loss in respect of financial assets held as of | |||||||
| September 30, 2024 | 199 | 214 | 18 | 287 | 718 |

| As of September 30, 2025 | ||||||
|---|---|---|---|---|---|---|
| Illiquid debt instruments, excluding designated bonds |
bonds | Designated | Capital instruments |
Other investments |
Total | |
| In NIS million | Unaudited | |||||
| Balance as of July 1, 2025 | 3,708 | 20,120 | 814 | 4,841 29,483 | ||
| Total income (losses) recognized | ||||||
| In profit and loss | 80 | 240 | (2) (31) |
287 | ||
| Purchases | 313 | 720 | 15 154 |
1,202 | ||
| Sales | ‐ | (16) ‐ |
(177) | (193) | ||
| Redemptions | (78) | (1,149) | ‐ | ‐ (1,227) | ||
| Interest and dividend received | (28) | (2) | (35) | ‐ | (65) | |
| Balance as of September 30, 2025 | 3,995 | 19,929 | 776 | 4,787 29,487 | ||
| Total income (losses) for the period included in profit and loss in respect of financial assets held as of |
80 | 240 | (2) (31) |
287 |
| As of September 30, 2024 | |||||||
|---|---|---|---|---|---|---|---|
| Illiquid debt instruments, excluding designated bonds |
Designated bonds |
Capital instruments |
Other investments |
Total | |||
| In NIS million | Unaudited | ||||||
| Balance as of July 1, 2024 | 2,545 | 17,770 | 831 | 4,936 26,082 | |||
| Total income (losses) recognized | |||||||
| In profit and loss | 147 | 564 | ‐ 83 |
794 | |||
| Purchases | 268 | 1,369 | 19 175 |
1,831 | |||
| Sales | ‐ | ‐ | (19) (133) |
(152) | |||
| Redemptions | (70) | (1,523) | ‐ | ‐ (1,593) | |||
| Interest and dividend received | (21) | (5) | (1) | ‐ (27) |
|||
| Balance as of September 30, 2024 | 2,869 | 18,175 | 830 | 5,061 26,935 | |||
| Total income (losses) for the period included in profit and loss in respect of financial assets held as of September 30, 2024 |
147 | 564 | ‐ 88 |
799 |
| As of December 31, 2024 | ||||||
|---|---|---|---|---|---|---|
| Illiquid debt instruments, excluding designated bonds |
Designated bonds |
Capital instruments |
Other investments |
Total | ||
| In NIS million | Unaudited | |||||
| Balance as of January 1, 2024 | 2,179 | 18,539 | 757 | 4,528 26,003 | ||
| Total income (losses) recognized | ||||||
| In profit and loss | 314 | 1,075 | (8) | 189 | 1,570 | |
| Purchases | 998 | 1,388 | 85 812 |
3,283 | ||
| Sales | ‐ | ‐ (26) |
(525) | (551) | ||
| Redemptions | (253) | (1,573) | ‐ | ‐ (1,826) | ||
| Interest and dividend received | (75) | (749) | (7) | (831) ‐ |
||
| Balance as of December 31, 2024 | 3,163 | 18,680 | 801 | 5,004 27,648 | ||
| Total income (losses) for the period included in profit and loss in respect of financial assets held as of December 31, 2024 |
314 | 1,075 | (8) | 196 | 1,577 |
| 3. Financial instruments measured at fair value for disclosure purposes only |
|---|
| --------------------------------------------------------------------------------- |
| As of September 30, 2025 | ||||
|---|---|---|---|---|
| Carrying | ||||
| In NIS million | amount | Fair value | ||
| Financial assets | ||||
| Other financial investments measured at depreciated cost: | ||||
| Illiquid debt instruments: | ||||
| Deposits with banks and financial institutions | 13 | 13 | ||
| Treasury deposits | 2,198 | 2,670 | ||
| Illiquid corporate bonds | 22 | 24 | ||
| Loans (including investees) | 71 | 70 | ||
| Total illiquid debt instruments | 2,305 | 2,777 | ||
| Total financial assets | 2,305 | 2,777 | ||
| As of September 30, 2024 | ||||
| Carrying | ||||
| In NIS million | amount | Fair value | ||
| Financial assets | ||||
| Other financial investments measured at depreciated cost: | ||||
| Illiquid debt instruments: | ||||
| Deposits with banks and financial institutions | 20 | 19 | ||
| Treasury deposits | 2,289 | 2,767 | ||
| Illiquid corporate bonds | 29 | 28 | ||
| Loans (including investees) | 64 | 61 | ||
| Total illiquid debt instruments | 2,402 | 2,875 | ||
| Total financial assets | 2,402 | 2,875 | ||
| As of December 31, 2024 | ||||
| Carrying | ||||
| In NIS million | amount | Fair value | ||
| Financial assets | ||||
| Other financial investments measured at depreciated cost: | ||||
| Illiquid debt instruments: | ||||
| Deposits with banks and financial institutions | 20 | 20 | ||
| Treasury deposits | 2,226 | 2,704 | ||
| Illiquid corporate bonds | 29 | 30 | ||
| Loans (including investees) | 65 | 64 | ||
| Total illiquid debt instruments | 2,340 | 2,818 | ||
| Total financial assets | 2,340 | 2,818 |
The different fair value levels were defined as follows:
The fair value of investments traded actively in regulated financial markets is determined based on market prices as of the reporting date.

With respect to investments for which there is no active market. Fair value is determined using valuation techniques. Such techniques include using transactions which were recently made at fair market value, reference to the current market value of another instrument which is substantially the same, discounted cash flows, or other valuation methods.
The fair value of illiquid debt assets, which are measured at fair value through profit and loss, and the fair value of illiquid financial debt assets, for which fair value information is provided solely for disclosure purposes, is determined by discounting the estimated expected cash flows from those assets.
The discount rates are based primarily on yields on government bonds and spreads of corporate bonds as measured on the Tel Aviv Stock Exchange. The quoted prices and interest rates used for discounting purposes are determined by a company which won the tender, published by the Ministry of Finance, for the setting up and operating a database of quoted prices and interest rates for institutional entities.
On March 2, 2025, the Capital Markets, Insurance and Savings Authority published a press release in which it announced that it selected Ness Fair Value Ltd. as a supplier for the revaluation of illiquid debt assets of the institutional entities.
Ness Fair Value (hereinafter - "Ness") will replace Fair Spread Ltd., which has been carrying out the revaluation since 2011, covering only non-complex illiquid debt assets issued in Israel. Under the new tender, the winning bidder will revalue all illiquid debt assets - issued both in and outside Israel - including complex debt assets. Furthermore, and in order to encourage trading in the institutional trading system (TASE-UP platform), "Ness Fair Value Ltd." will issue specific quotation regarding investment instruments traded in this platform, provided that these investment instruments are held by institutional entities. Preparations by "Ness Fair Value Ltd." are expected to take several months, during which the Company will receive both the details of the assets, which are the subject matter of the revaluation, which are currently revalued by Fair Spread, and of those, which were not included in the existing 3-2012 tender, but are included in the 3-2022 tender. Based on the revaluation model of the New Supplier, including the data to be used in the model, the Company expects to classify most of the illiquid debt assets to be revalued by the New Supplier at Level 3 of the fair value hierarchy.
The Company is studying the implications of the decision and is preparing to implement the change in accordance with the guidelines to be received from the Capital Market Authority.
Designated Hetz bonds (hereinafter – "Hetz Bonds") are illiquid and non-transferable bonds, which are issued (and repaid) by virtue of a series of agreements signed between the insurance companies and the State of Israel, and allocated at a certain rate of the insurance liabilities for insurance contracts, which include a guaranteed return savings component for the policyholder.
The Company calculates the fair value in accordance with the indirect approach, according to which the fair value calculation is based on the amortized cost of Hetz Bonds plus the excess value arising from the difference between the nominal interest on Hetz Bonds and the risk-free interest rate curve plus the illiquidity premium used in the financial statements. The estimated cash flows of Hetz Bonds are based on expected cash flows in respect of insurance liabilities and therefore include assumptions regarding non-observable inputs, such as cancellation rate, annuity takeup rate, retirement age, etc.
The fair value of shares for which there is no quoted market price, is determined by the discounted cash flow model. The valuation requires the Company to make certain assumptions regarding non-observable inputs included in the model.
Composed mainly of investments in ETNs, participation certificates in mutual funds, investment funds and structured products, whose fair value is based on NAV (Net Asset Value), which is mostly provided by independent third parties (mainly investment managers).
The following tables provide qualitative and quantitative information regarding significant non-observable data used in level 3 fair value measurements:
| September | 30, 2025 | Interactions between | ||||||
|---|---|---|---|---|---|---|---|---|
| Financial instrument | Valuation technique | Significant non-observable inputs | Fair value (in NIS million) |
Range (weighted average) |
Sensitivity of fair value to change in inputs | significant non-observable inputs and fair other non-observable inputs | ||
| Capital | Discounted cash | Growth rate | - 0.400 | - 0.000 | _ | A significant increase in the growth rate will lead to a significant increase in fair value | There were no significant | |
| instruments | flows | Discount rate | - 2,228 | A significant increase in the discount rate will lead to a significant decrease in fair value | interactions between the non- observable inputs |
|||
| Other | Discounted cash | Net asset value | ||||||
| investments | flows | (NAV) reports | 14,072 | 14,474 | N/A | N/A |
| September 3 | 30, 2025 | December 31, 2024 | Interactions between | ||||||
|---|---|---|---|---|---|---|---|---|---|
| Financial instrument | Valuation technique | Significant non- observable inputs |
Fair value (in NIS million) |
Range (weighted average) |
Fair value (in NIS million) | Range (weighted average) | Sensitivity of fair value to change in inputs | significant non-observable inputs and fair other non-observable inputs | |
| D:td | Discount rate | 2.38%-2.73% | 2.12%-2.73% | There were no significant | |||||
| Hetz bonds | Discounted cash flows | Actuarial assumptions | 19,929 | Based on an actuarial model | 18,860 Based on an actuarial model | interactions between the non- observable inputs |
|||
| Reverse mortgage |
Discounted cash flows | Discount rate | - 2.005 | 2.50% 2.00% | 2 162 | 0.000/ 0.740/ | A significant increase in the discount rate will lead to a significant decrease in fair value | There were no significant | |
| Early redemptions | 3.56%-6.20% | 3,163 | 2.93%-6.74% | A significant increase in redemptions will lead to a significant decrease in fair value | interactions between the non- observable inputs |
||||
| Capital | Discounted | Growth rate | 770 | 705 | A significant increase in the growth rate will lead to a significant increase in fair value | There were no significant | |||
| instruments | ments cash flows Discount rate | 795 | A significant increase in the discount rate will lead to a significant decrease in fair value | interactions between the non- observable inputs |
|||||
| Other investments | Discounted cash flows | Net asset value (NAV) reports |
4,693 | 5,102 | N/A | N/A |
| Receivables for credit card transactions - for Max | ||||||
|---|---|---|---|---|---|---|
| September 30, 2025 | ||||||
| On-balance | Fair value | |||||
| sheet | ||||||
| balances | Level 1 | Level 2 | Level 3 | Total | ||
| In NIS million | Unaudited | |||||
| Receivables for credit card transactions | 18,591 | ‐ | ‐ 18,502 |
18,502 | ||
| September 30, 2024 | ||||||
| On-balance | Fair value | |||||
| sheet | ||||||
| balances | Level 1 | Level 2 | Level 3 | Total | ||
| In NIS million | Unaudited | |||||
| Receivables for credit card transactions | 17,287 | ‐ | ‐ 17,212 |
17,212 | ||
| December 31, 2024 | ||||||
| On-balance | Fair value | |||||
| sheet | ||||||
| balances | Level 1 | Level 2 | Level 3 | Total | ||
| In NIS million | Unaudited | |||||
| Receivables for credit card transactions | 17,751 | ‐ | ‐ 17,675 |
17,675 |
| As of | As of | As of | |||||
|---|---|---|---|---|---|---|---|
| September 30 | September 30 | December 31 | |||||
| 2025 | 2024 | 2024 | |||||
| Carrying value |
Fair value |
Carrying value |
Fair value |
Carrying value |
Fair value |
||
| In NIS million | Comment | Unaudited | |||||
| Financial liabilities presented at fair value through profit and loss: |
|||||||
| Liability for derivative financial instruments *) | 678 | 678 | 824 | 824 | 528 | 528 | |
| Repo liability *) | 1,325 | 1,325 | 1,218 | 1,218 | 1,235 1,235 | ||
| Total financial liabilities presented at fair value through profit and loss |
2,003 | 2,003 | 2,042 | 2,042 | 1,763 1,763 | ||
| Financial liabilities presented at amortized cost: | |||||||
| The Company: | |||||||
| Bonds (Series A) - Liquid bonds | A | 557 | 565 | 908 | 903 | 920 | 934 |
| Bonds (Series B) - Liquid convertible bonds – | |||||||
| Par value component | A | 145 | 288 | 143 | 134 | 144 | 155 |
| Bonds (Series C) - Liquid bonds | A | 869 | 894 | 507 | 502 | 500 | 514 |
| Subsidiaries: | |||||||
| Loans in CIMax and its subsidiaries, excluding Max | 9 | 9 | 13 | 13 | 12 | 12 | |
| Liquid subordinated notes in Clal Insurance | B | 4,637 | 4,537 | 4,618 | 4,170 | 4,661 4,398 | |
| Credit from banking corporations in Max | 5,911 | 5,910 | 5,607 | 5,607 | 5,993 5,995 | ||
| Bonds and subordinated notes in Max | E | 1,621 | 1,629 | 793 | 797 | 788 | 799 |
| Total financial liabilities presented at amortized cost | 13,750 13,831 | 12,589 12,125 | 13,019 12,806 | ||||
| Less interest payable in respect of bonds and subordinated | |||||||
| notes presented in payables and credit balances line item | 90 | 90 | 75 | 75 | 115 | 115 | |
| Total financial liabilities | 15,663 15,744 | 14,556 14,091 | 14,666 14,453 | ||||
| *) Of which in respect of yield-dependent financial liabilities. | 1,706 | 1,706 | 1,647 | 1,647 | 1,460 1,460 | ||

On July 1, 2025, the Company carried out a private placement of Bonds (Series C) of the Company, by way of expanding an existing series. The Company allocated NIS 350 million in par value of Bonds (Series C), in exchange for a total of approx. NIS 358.4 million. The proceeds of the placement were used for partial early redemption of the Company's Bonds (Series A) and on July 13, 2025, the Company redeemed, by way of a partial early redemption, NIS 350 million in par value of Bonds (Series A).
The abovementioned issuance costs of the Bonds (Series C) totaled approx. NIS 1 million.
For information regarding the issuance's rating, see Section C below.
On February 28, 2025, interest was paid on Bonds (Series A) and Bonds (Series B) totaling approx. NIS 47 million, and on May 1, 2025 and November 1, 2025 interest was paid on Bonds (Series C) totaling approx. NIS 13 million and approx. NIS 22 million, respectively, in accordance with the Bonds' terms.
In April 2025, Clal Capital Raising issued to the public Bonds (Series N) totaling NIS 500 million (hereinafter - the "Bonds"), by virtue of a shelf prospectus dated April 9, 2025. The principal will be repaid in one lump sum on September 30, 2039, unless Clal Capital Raising exercises its right to execute early redemption of the bonds. The principal and interest are not non-linked. The interest payable on the Bonds (Series N) is paid annually in two semi-annual installments starting on September 30, 2025, and on March 31 and September 30 of each calendar year between 2026 and 2039. The annual nominal interest rate is 5.51% and the annual effective interest rate is 5.72% assuming redemption on the Effective Date for Additional Interest (see Section 1 below).
The issuance costs amounted to approx. NIS 6 million.
The total consideration (gross) received by Clal Capital Raising following issuance of the new bonds under the said issuance, was deposited in Clal Insurance in a deferred deposit under the same repayment and interest terms and conditions as those of the bonds. The Bonds are recognized as Tier 2 capital in Clal Insurance and bear equal status and seniority level as subordinated bonds that have been issued and/or shall be issued by Clal Capital Raising and/or Clal Insurance as a Tier 2 capital instrument, and are subordinate to the other liabilities of Clal Insurance, other than the rights of creditors in accordance with Tier 1 capital. For information regarding the issuance's rating, see Section C below.
Clal Capital Raising shall be entitled, without giving bondholders and/or the trustee a choice, to redeem their bonds by way of early, full or partial redemption, if the following conditions are met:
interest payable on the bonds at that time, in respect of the remaining period (from the Effective Date for Additional Interest on which the abovementioned right was not exercised through the actual repayment date), which will be at the rate of 50% of the original risk margin set in the issuance; the original risk margin is 1.34%.
In any case, no early redemption of part of the principal of the bonds shall be made if the outstanding principal balance that remains after early redemption is lower than NIS 3.2 million.
Early redemption will be possible if one of the following is met:
Upon the occurrence of one of the suspending circumstances listed below, a principal payment and/or interest payments, as the case may be, in respect of the bonds:
In accordance with Clal Insurance's latest financial statements, which were published prior to the payment date, Clal Insurance has no distributable profits as defined in the Companies Law.
Such deferred principal and/or interest amounts, will accrue interest starting on the deferral date and through the actual payment date, at the interest rate payable on the bonds at that time.
Subsequent to the reporting date, on October 21, 2025, Clal Capital Raising issued to the public Bonds (Series O) totaling approx. NIS 594 million p.v. under the Shelf Prospectus (hereinafter - the "Bonds"). The principal will be repaid in one lump sum on October 31, 2075, unless Clal Capital Raising exercises its right to execute early redemption of the bonds. The principal and interest are not non-linked. The interest payable on the Bonds (Series O) is paid annually in two semi-annual installments on April 30 and on October 31 of each calendar year between 2026 and 2075. The annual nominal interest rate is 5.12% and the annual effective interest rate is 5.33% assuming redemption on the first early redemption date. The issuance costs amounted to approx. NIS 7 million.
Furthermore, subsequent to the reporting date, on October 23, 2025, Clal Capital Raising issued to the Company further Bonds (Series O) totaling approx. NIS 555 million p.v. under a private placement. The issuance proceeds were used to cancel a NIS 450 million CPI-linked capital note, which was issued to the Company by Clal Insurance on October 29, 2020, and which was recognized by Clal Insurance as an additional Tier 1 capital instrument.
The proceeds of the issuance have the same economic value as the capital note, calculated in accordance with a detailed substitution formula detailed in an economic study conducted by an independent external economic consulting firm. Accordingly, the Company recorded a gain of approx. NIS 24 million, and - on the other hand - Clal Insurance recorded a loss at the same amount under the replacement of the Tier 1 capital instruments.
Bonds (Series O), which were issued to the public under a private placement, constitute a single series for all intents and purposes.
The total consideration (gross) received by Clal Capital Raising following issuance of Bonds (Series O), which were issued to the public under a private placement, was deposited in Clal Insurance in a deferred deposit under the same repayment and interest terms and conditions as those of the bonds. The Bonds are recognized as Additional Tier 1 capital for Clal Insurance and bear equal status and seniority level as

subordinated bonds that have been issued and/or shall be issued by Clal Capital Raising and/or Clal Insurance as an additional Tier 1 capital instrument and are subordinate to Clal Insurance's other liabilities. The bonds shall be senior only towards the holders of ordinary shares of Clal Capital Raising and Clal Insurance.
For information regarding the issuance's rating, see Section C below.
Clal Capital Raising shall be entitled, without giving bondholders and/or the trustee a choice, to redeem their bonds by way of early, full or partial redemption, if the following conditions are met:
Early redemption will be allowed subject to the Commissioner's advance approval and at the terms set by them.
Insurance's Board of Directors and after obtaining the Commissioner's advance approval.
On April 23, 2025, Midroog announced it was rating at Aa3.il (hyb), with a stable outlook, the subordinated notes of up to NIS 500 million p.v. raised by Clal Insurance through Clal Capital Raising by way of issuing a new series (Series N).
On April 23, 2025, S&P Maalot announced it was rating at ilAA-, with a stable outlook, the subordinated notes of up to NIS 500 million p.v. raised by Clal Insurance through Clal Capital Raising by way of issuing a new series (Series N).
On June 26, 2025, S&P Maalot announced the assignment of an ilAA- rating with a stable outlook to a private placement of Bonds (Series C) totaling up to NIS 350 million p.v., carried out by way of expanding an existing series.
On July 9, 2025, S&P Maalot reiterated Clal Insurance's ilAA+ rating with a stable outlook and also reiterated the ilAA- rating of the Company and Notes (Series A, B and C) issued by the Company, with a stable rating outlook for each of the series.
It also reiterated the ilAA- rating for the Notes (Series I, K, L, M and N) issued by Clal Capital Raising, with a stable outlook for each of the series.
On August 6, 2025, Midroog reiterated the Aa1.il Insurer Financial Strength rating of Clal Insurance with a stable outlook and ratified the Aa3.il (hyb) rating for the Notes (Series K, L, M, and N) issued by Clal Capital Raising, with a stable outlook for each of the series.
On September 18 and October 21, 2025, S&P Maalot announced the assignment of an ilA+ rating to Bonds (Series O) totaling up to NIS 1,200 million p.v. issued by Clal Capital Raising and recognized in additional Tier 1 capital.
On September 18 and October 21, 2025, Midroog announced the assignment of an A1.il rating to Bonds (Series O) totaling up to NIS 1,200 million p.v. issued by Clal Capital Raising and recognized in additional Tier 1 capital.
D. Subsequent to the reporting date, on July 31, 2025, Clal Capital Raising executed early redemption of the outstanding balance of Notes (Series I), in accordance with their terms and conditions.
Max has subordinated notes with a contractual loss absorption mechanism, which are recognized as Tier 2 capital and commercial papers. The balance as of September 30, 2025, comprises two series of Subordinated Notes with a contractual loss absorption mechanism (Series D and Series F) totaling NIS 400 million p.v., which have been recognized as Tier 2 capital since their issuance date. Bonds (Series E), which were issued to the public for a total of NIS 300 million in p.v. by way of a private placement to institutional investors (Series 1 and Series 2), for a total of approx. NIS 700 million in par value and Commercial Papers (Series 5) issued to the public, totaling approx. NIS 207 million in par value.
The increase in the balance of Bonds and Subordinated notes arises mostly from a private placement of commercial papers to institutional entities, completed by Max on January 6, 2025, by way of expansion of a series of Commercial Papers (Series 2), totaling approx. NIS 154 million in par value.
Thus, on April 7, 2025, Max was listed as a public company on the Tel Aviv Stock Exchange, and on April 24, 2025, it completed a NIS 207 million raising of Commercial Papers (Series 5) from institutional investors and -

for the first time - also from the public par value.
From the issuance of Subordinated Notes (Series F) to institutional entities totaling NIS 150 million on July 10, 2025, and from the issuance of Bonds (Series E) totaling NIS 300 million to the public on July 13, 2025.
The Subordinated Notes (Series F) totaling NIS 150 million p.v., which were issued on July 10, 2025, include a contractual loss absorption mechanism and have been recognized as Tier 2 capital since their issuance date. The Notes (Series F) are linked to the Consumer Price Index, bear fixed annual interest of 3.98% and are repayable in one installment on June 30, 2036, with an early redemption option available to Max between June 30, 2031 and July 30, 2031, under the terms and conditions detailed in the deed of trust. If Max does not exercise the early redemption option, the interest will be revised on June 30, 2031, such that its annual rate will be equal to the benchmark interest rate on the date of the interest rate change, plus the margin above the benchmark interest rate at the issuance date, all in accordance with the definitions set out in the deed of trust. The Notes (Series F) were issued to qualified investors in a private placement and were listed on the TACT-Institutional system of the Tel Aviv Stock Exchange.
Bonds (Series E) totaling NIS 300 million in par value were issued to the public on July 13, 2025. The Bond's principal will be repayable in four equal annual installments, payable on June 30 of each of the years 2028 through 2031. The Bonds bear annual interest of 2.7%, which will be paid in twelve semi-annual installments payable on June 30 and December 31 of each year from December 31, 2025 through June 30, 2031. The principal and interest will be linked to the Consumer Price Index.
In April 2025, Midroog assigned a P-1.il rating to liquid Commercial Papers (Series 5), issued to the public on April 24, 2025.
In June and July 2025, Midroog assigned an Aa3.il rating (rating outlook: stable) to the Bonds (Series E) issued to the public on July 13, 2025, and an A1.il (hyb) rating (rating outlook: stable) to Max's Subordinated Notes (Series F) issued to qualified investors on July 10, 2025 under a private placement.
In November 2025, Midroog reiterated Max's issuer rating at Aa3.il (rating outlook: stable), the rating of Bonds issued by Max (Series E) at Aa3.il (rating outlook: stable), and the rating of Max's Subordinated Notes (Series D and F) at A1.il (hyb) (rating outlook: stable). In addition, Midroog reiterated the rating of the Commercial Papers issued by Max at P-1.il.
Further to Note 26(j)(1) to the Consolidated Financial Statements as of 2024, in June 2024, an Israeli banking corporation approved a credit facility to the Company totaling up to NIS 250 million for the purpose of providing it with another liquidity buffer, for one further year through June 2025. In June 2025, the credit facility was renewed by one year until June 2026, without material modification of terms. At the date of the report and at the date of the approval thereof, the Company has not utilized the aforesaid credit facility.
Further to the information regarding a credit facility to Max, as detailed in Note 26(j)(2) to the 2024 Consolidated Financial Statements. During the second quarter of 2025 and subsequent to the Reporting Period, Max extended the secured credit facilities with no material modification of terms compared to the existing credit facilities, with the various banks.
The following table presents an analysis of financial liabilities measured at fair value from time to time, using a valuation method according to the different hierarchy levels. For details regarding the hierarchy levels, see Section E above.
| As of September 30, 2025 | ||||||
|---|---|---|---|---|---|---|
| Level 1 | Level 2 | Total | ||||
| In NIS million | Unaudited | |||||
| Derivatives | 54 | 624 | 678 | |||
| Repo liability | ‐ 1,325 |
1,325 | ||||
| Total financial liabilities | 54 | 1,949 | 2,003 |
| As of September 30, 2024 | ||||||
|---|---|---|---|---|---|---|
| Level 1 Level 2 Total |
||||||
| In NIS million | Unaudited | |||||
| Derivatives | 66 758 824 |
|||||
| Repo liability | ‐ 1,218 1,218 |
|||||
| Total financial liabilities | 66 1,976 2,042 |
| As of December 31, 2024 | ||
|---|---|---|
| Level 1 Level 2 Total |
||
| In NIS million | Unaudited | |
| Derivatives | 17 511 |
528 |
| Repo liability | 1,235 ‐ |
1,235 |
| Total financial liabilities | 17 1,746 |
1,763 |
| September 30, 2025 | |||||||
|---|---|---|---|---|---|---|---|
| On-balance | Fair value | ||||||
| sheet balances | Level 1 | Level 2 | Level 3 | Total | |||
| In NIS million Unaudited |
|||||||
| Financial liabilities | |||||||
| Credit from banking corporations | 5,911 | ‐ | 5,910 | ‐ | 5,910 | ||
| Payables for credit card transactions | 10,192 | ‐ | ‐ | 10,138 | 10,138 | ||
| Bonds and subordinated notes | 1,621 | 516 | 1,113 | ‐ | 1,629 | ||
| Other financial liabilities | 283 | ‐ | 1 | 282 | 283 | ||
| Total financial liabilities | 18,007 | 516 | 7,024 | 10,420 | 17,960 |
| September 30, 2024 | |||||||
|---|---|---|---|---|---|---|---|
| On-balance | Fair value | ||||||
| sheet balances | Level 1 | Level 2 Level 3 | Total | ||||
| In NIS million | Unaudited | ||||||
| Financial liabilities | |||||||
| Credit from banking corporations | 5,607 | ‐ | 5,607 | ‐ | 5,607 | ||
| Payables for credit card transactions | 9,590 | ‐ | ‐ | 9,534 | 9,534 | ||
| Bonds and subordinated notes | 793 | ‐ | 797 | ‐ | 797 | ||
| Other financial liabilities | 361 | ‐ | ‐ | 361 | 361 | ||
| Total financial liabilities | 16,351 | ‐ | 6,404 | 9,895 | 16,299 |
| December 31, 2024 | ||||||
|---|---|---|---|---|---|---|
| On-balance | Fair value | |||||
| sheet balances | Level 1 | Level 2 | Level 3 | Total | ||
| In NIS million | Unaudited | |||||
| Financial liabilities | ||||||
| Credit from banking corporations | 5,993 | ‐ | 5,995 | ‐ | 5,995 | |
| Payables for credit card transactions | 9,678 | ‐ | ‐ | 9,622 | 9,622 | |
| Bonds and subordinated notes | 788 | ‐ | 799 | ‐ | 799 | |
| Other financial liabilities | 296 | ‐ | ‐ | 296 | 296 | |
| Total financial liabilities | 16,755 | ‐ | 6,794 | 9,918 | 16,712 |

| Ordinary shares ) *) | |||||
|---|---|---|---|---|---|
| September 30, 2025 | September 30, 2024 | December 31, 2024 | |||
| In thousands of shares of NIS 1 p.v. | |||||
| Issued and paid-up share capital as of January 1 | 79,437 | 79,031 | 79,031 | ||
| Issuance of shares | - | - - |
|||
| Exercise of options for senior employees | 609 | 51 | 406 | ||
| Issued and paid-up share capital as of | 80,046 | 79,082 | 79,437 | ||
| Registered capital | 100,000 | 100,000 | 100,000 |
Further to Note 17(c) to the Annual Financial Statements, in September 2024, the Company's Board of Directors approved a dividend distribution policy. This policy was approved, among other things, further to the approval of a dividend distribution policy in the Company's key subsidiaries - Clal Insurance and Max (see Section c below).
In accordance with the approved policy, the Company will distribute an annual dividend at a rate which will not fall below 50% of the dividend received in that year from the Company's subsidiaries.
This policy should not be viewed as an undertaking by the Company to distribute dividends, and that any actual distribution shall be individually subject to the Board of Directors' approval, at its sole discretion; the Board of Directors may decide on actual distribution at different rates, or not to distribute any dividend. Furthermore, the execution of any actual distribution shall be subject to compliance with the provisions of laws applicable to any dividend distribution and to compliance with the financial covenants the Company has undertaken and/or will undertake in the future as to the condition that the distribution shall not adversely affect the Company's cash flows and the Company's need for cash to finance its activities, including future investments, as shall be from time to time, and/or its expected and/or planned future activities.
The Company's Board of Director may review the dividend distribution policy from time to time and decide, at any given time, taking into account business considerations and the legal and regulatory provisions applicable to the Company, to change the dividend distribution policy, including the rate of dividend to be distributed.
Further to the above, on May 28, 2025, the Company's Board approved a dividend distribution totaling approx. NIS 200 million, which constitutes approx. 64% of the dividends declared and/or distributed in the Company's subsidiaries as of the approval date of the Consolidated Interim Financial Statements. The dividend was paid on June 25, 2025.
Further to Note 17(c) and (d) of the Annual Financial Statements, the possibility of distributing dividends by the Company is affected by the ability of investees to distribute dividends, subject to their capital requirements and liquidity needs and Max's needs to service the debt it issued (for further details regarding the bonds issued by Max, see Note 6(c) above). Below is a description of the capital requirements of Clal Insurance and Max and details of the distribution of dividends by them.
The Group's insurance companies are subject to the Solvency II-based Economic Solvency Regime in accordance with the implementation provisions of the Economic Solvency Regime.
In accordance with the Consolidated Circular, the Economic Solvency Ratio Report in respect of the December 31 and June 30 data of each year shall be included in the first periodic report published after the calculation date.
On November 25, 2025, Clal Insurance's Board of Directors approved its Economic Solvency Ratio Report as of June 30, 2025.
The calculation carried out by Clal Insurance as of June 30, 2025 was reviewed by the Company's independent auditors in accordance with the International Standard on Assurance Engagements (ISAE) 3000 (Revised), Assurance Engagements Other than Audits or Reviews of Historical Financial Information. This standard is relevant for the execution of the engagement to assess whether the Company's solvency calculations do not comply, in all material respects, with the Commissioner's Directives, and are not part of the auditing standards applicable to financial statements.
In accordance with the Solvency Ratio Report as of June 30, 2025, Clal Insurance has excess capital, both when calculation is made having no regard to the Transitional Provisions and when it is made taking into account the Transitional Provisions.
The calculation is sometimes based on assumptions regarding future events and steps taken by management, which will not necessarily materialize or will materialize in a manner different than the assumptions used in the calculation. Furthermore, actual results may substantively vary from the calculation, since the combined scenarios of events may materialize in a manner that is materially different than the assumptions made in the calculation.
For further details, see Section 2.4 to the Report of the Board of Directors and the Economic Solvency Ratio Report as of June 30, 2025 attached to this report.
Further to Note 17(c)2 to the Consolidated Annual Financial Statements of 2024, in June 2023, the Board of Directors of Clal Insurance approved a policy for the distribution of a dividend at a rate of 30%-50% of Clal Insurance's comprehensive income. The distribution is subject to Clal Insurance's compliance with a minimum capital target pursuant to the economic solvency ratio regime, post-distribution, at a rate of 110%, without taking into account the Transitional Provisions, and at a rate of 135%, taking into consideration the Provisions for the Transitional Period.
On May 28, 2025, Clal Insurance revised the minimum capital target without taking into account the Transitional Provisions, such that subsequent to the dividend distribution the solvency ratio will be at least 115% compared to 110%.
This is further to setting a capital management policy whereby the target range for Clal Insurance's economic solvency ratio shall be 150%-170%, as approved in June 2021. In addition, the minimum economic solvency ratio target for prudential purposes is set at 135%. These targets relate to a solvency ratio taking into account the Deduction during the Transitional Period until the end of 2032 and thereafter.
It is noted that in February 2025, the Commissioner issued a letter regarding capital targets, which clarifies the appropriate practices for setting the capital targets. Clal Insurance intends to assess its targets bearing the letter in mind.
This policy should not be viewed as an undertaking by Clal Insurance to distribute dividends, and that any actual distribution shall be individually subject to the Board of Directors' approval, at its sole discretion; the Board of Directors may decide on actual distribution at different rates, or not to distribute any dividend. Furthermore, the execution of any actual distribution shall be subject to compliance with the provisions of laws applicable to any dividend distribution and to compliance with the financial covenants Clal Insurance has undertaken and/or will undertake in the future as to the condition that the distribution shall not adversely affect Clal Insurance's cash flows and Clal Insurance's need for cash to finance its activities, including future investments, as shall be from time to time, and/or its expected and/or planned future activities.
The Board of Directors of Clal Insurance may review the dividend distribution policy from time to time and decide, at any given time, taking into account business considerations and the legal and regulatory provisions applicable to Clal Insurance, to change the dividend distribution policy, including the rate of dividend to be distributed.

Subsequent to the above, on May 28, 2025, Clal Insurance's Board approved a dividend distribution of approx. NIS 300 million, which constitutes approx. 47% of Clal Insurance's 2024 comprehensive income in accordance with the Annual Financial Statements (approx. 25% of Clal Insurance's comprehensive income after application of IFRS 9 and IFRS 17, as detailed in Note 14 to the Interim Financial Statements), having examined all aspects, including Clal Insurance's compliance with the economic solvency ratio targets detailed above. The dividend was paid on May 29, 2025.
The dividend distribution by Max is subject to the directives of the Banking Supervision Department, including compliance with capital adequacy restrictions under the Basel directives. A dividend distribution is permitted subject to the provisions of the Companies Law, 1999, which stipulates, among other things, that Max may make a distribution out of its earnings, provided that there are no reasonable concerns that the distribution will prevent Max from fulfilling its existing and future undertakings, when they fall due.
During the second quarter of 2024 Max agreed the cancellation of restrictions on dividend distribution, which were included in its financing agreements, and which were detailed in Note 17C.(3) In the 2024 Consolidated Financial Statements.
On June 30, 2024, Max's Board of Directors set, for the first time, a dividend distribution policy. According to the approved policy, as from 2024 Max will be able to distribute every year dividends at a total amount of up to 30% of Max's net income for the year, which preceded the distribution year, in accordance with its consolidated financial statements. It is clarified that by setting the policy Max does not undertake to distribute a dividend on a certain date or rate, any distribution shall be subject to the full discretion of Max's Board of Directors and require the individual approval of the Board of Directors of Max, subject, among other things, to compliance with all the restrictions applicable to Max under the law and under directives of the Banking Supervision Department.
In addition, under the issuance of the Bonds (Series E) in July 2025, Max undertook, as is generally acceptable, not to distribute dividends under certain circumstances, such as non-compliance with the financial covenants it undertook to comply with, the establishment of grounds for immediate repayment, or breach of any of its material undertakings, all as detailed in the deed of trust.
| As of | As of | As of | |
|---|---|---|---|
| September 30 | September 30 | December 31 | |
| In NIS million | 2025 | 2024 Unaudited |
2024 |
| 1. Capital for capital ratio calculation purposes: | |||
| Total CET1 capital, after regulatory capital adjustments | |||
| and deductions | 2,170 | 2,002 | 2,066 |
| Tier 2 capital | 624 | 460 | 466 |
| Total overall capital | 2,794 | 2,462 | 2,532 |
| 2. Balance of risk-weighted assets: | |||
| Credit risk - standardized approach | 17,853 | *16,688 | 17,207 |
| Market risks - standardized approach | 145 | 116 | 55 |
| Operational risk - standardized approach | 3,629 | 3,234 | 3,347 |
| Total balance of risk-weighted assets | 21,627 | 20,038 | 20,609 |
| In % | |||
| 3. Ratio of capital to risk-weighted components: | |||
| Ratio of CET1 capital to risk-weighted components | 10.0 | 10.0 | 10.0 |
| Ratio of total capital to risk-weighted components | 12.9 | 12.3 | 12.3 |
| Minimum CET 1 capital requirement by the Banking | |||
| Supervision Department | 8.0 | 8.0 | 8.0 |
| Minimum total capital ratio set by the Banking | |||
| Supervision Department | 11.5 | 11.5 | 11.5 |
* Reclassified.
As part of the process of adopting the provision of Basel III in Israel, on March 28, 2012, the Banking Supervision Department published a letter of instruction on the minimum core capital ratio in accordance with the Basel III framework, requiring banks and credit card companies to comply with a Common Equity Tier 1 capital ratio of 9% and a total capital ratio of 12.5% until January 1, 2015.
On May 2, 2016, the Banking Supervision Department issued Proper Conduct of Banking Business Directive No. 472, Merchant Acquirers and Acquiring Payment Card Transactions. The directive includes expedients to acquirers with an accounts receivable balance higher than NIS 2 billion in respect of the capital requirements under Proper Conduct of Banking Business Directives 201-211. Despite that which is stated in Section 40 to Proper Conduct of Banking Business Directive No. 201, the Common Equity Tier 1 capital ratio shall not fall below 8%, and the total capital ratio shall not fall below 11.5%. The Directive came into effect on June 1, 2016 and applies to Max as an "acquirer" ("Payment Services Provider with Prudential Importance").
In accordance with Max's risk profile, on June 30, 2024 Max's Board of Directors approved Max's CET1 capital ratio internal target at 9.25% instead of 10% as was the case through that date. The revised internal target is 125 basis points (1.25 percentage points) higher than the minimum CET 1 capital ratio set by the Banking Supervision Department. Max intends to hold a safety buffer above the revised internal target. The internal target for total capital ratio has not changed and stands at 12%.
** Calculated in accordance with Proper Conduct of Banking Business Directives Nos. 201-211, "Capital Adequacy and Measurement", and Proper Conduct of Banking Business Directive No. 472 "Merchant Acquirers and Acquiring Payment Card Transactions", which came into effect on September 1, 2016.

| As of | As of | As of | |
|---|---|---|---|
| September 30 | September 30 | December 31 | |
| 2025 | 2024 | 2024 | |
| In NIS million | Unaudited | ||
| 1. Common Equity Tier 1 capital | |||
| Equity | 2,168 | 1,997 | 2,061 |
| Net of goodwill | * | * | * |
| Total Common Equity Tier 1 capital | 2,167 | 1,997 | 2,061 |
| Regulatory adjustments: | |||
| Adjustments for current expected credit losses - CET1 capital** | 3 | 5 | 5 |
| Total CET1 capital, after regulatory capital deductions | 2,170 | 2,002 | 2,066 |
| 2. Tier 2 capital | |||
| Tier 2 capital: Instruments | 400 | 250 | 250 |
| Tier 2 capital: Provisions | 224 | 210 | 216 |
| Total Tier 2 capital | 624 | 460 | 466 |
| Total overall capital | 2,794 | 2,462 | 2,532 |
* An amount lower than NIS 1 million.
| As of | As of | As of | |
|---|---|---|---|
| September 30 | September 30 | December 31 | |
| 2025 | 2024 | 2024 | |
| In % | Unaudited | ||
| Ratio of capital to risk-weighted components | |||
| Ratio of CET1 capital to risk-weighted components, before the | |||
| effect of adjustments for current expected credit losses | 10.0 | 10.0 | 10.0 |
| Effect of adjustments for current expected credit losses | 0.01 | 0.02 | 0.02 |
| Ratio of CET1 capital to risk-weighted components | 10.0 | 10.0 | 10.0 |
As from April 1, 2015, Max has been implementing Proper Conduct of Banking Business Directive No. 218 on leverage ratio (hereinafter - the "Directive"). The directive sets a simple, transparent and non-risk based leverage ratio to serve as a supplementary and reliable measure for risk-based capital requirements with the purpose of limiting excess leverage in banking corporations. The leverage ratio is expressed as a percentage and is defined as the ratio between capital measurement and exposure measurement. The capital for the purpose of measuring the leverage ratio is Tier 1 capital as defined in Proper Conduct of Banking Business Directive No. 202. Max's total exposure is the sum of the on-balance sheet exposures and off-balance-sheet items. As a rule, the measurement is consistent with the accounting values, and no risk-weighting is applied. In addition, unless specifically permitted to do so under the Directive, Max may not use physical or financial collateral, guarantees or other credit risk mitigation techniques to reduce the exposure measurement. On-balance sheet assets deducted from Tier 1 capital (in accordance with Directive No. 202) are deducted from the exposure measurement. Pursuant to the Directive, Max calculates the exposures for off-balance-sheet items by converting the sum of the items by credit conversion coefficients, as stipulated in Proper Conduct of Banking Business Directive No. 203.
Pursuant to the Directive, acquirers shall have a consolidated leverage ratio of no less than 5%.
** These data include adjustments in respect of the effect of first-time application of accounting principles regarding current expected credit losses (hereinafter - "adjustments for current expected credit losses"), which are gradually amortized until January 1, 2026.
In the circulars published in recent years by the Banking Supervision Department amending the directive, it extended the term of an expedient set as a Temporary Order in November 2020, as part of adjustments to Proper Conduct of Banking Business Directives addressing the Covid-19 crisis, according to which the leverage ratio shall not fall below 4.5% on a consolidated basis. According to the last circular, dated September 14, 2025, against the background of a review conducted by the Banking Supervision Department to amend the directive and a review of the leverage ratio and its mix, the above relief was extended as a temporary order until June 30, 2027, provided that the leverage ratio does not fall below that as of December 31, 2026 or the minimum leverage ratio applicable to the banking corporation prior to the temporary order, whichever is lower.
Following is the leverage ratio calculated in accordance with Proper Conduct of Banking Business Directive No. 218:
| As of September 30 | As of September 30 | As of December 31 | |
|---|---|---|---|
| 2025 | 2024 2024 |
||
| In NIS million | Unaudited | ||
| Consolidated data: | |||
| Tier 1 capital | 2,170 | 2,002 2,066 |
|
| Total exposures | 24,974 | 23,181 | 23,825 |
| In % | |||
| Leverage ratio | 8.7 | 8.6 8.7 |
|
| Minimum total leverage ratio set by the | |||
| Banking Supervision Department * | 4.5 | 4.5 4.5 |
* In accordance with the Temporary Order as stated above.

| For the nine-month period ended September 30, 2025 |
|||||
|---|---|---|---|---|---|
| Life | Health | P&C | |||
| Insurance | Insurance | Insurance | Total | ||
| In NIS million | Unaudited | ||||
| Revenues from insurance services | |||||
| Contracts to which the Premium Allocation Approach (PAA) was not applied | |||||
| Amounts relating to changes in liability for remaining coverage (LRC): | |||||
| Contractual service margin (CSM) amount recognized in profit or loss for services provided | 320 | 351 | 671 ‐ |
||
| Change in risk adjustment (RA) for non-financial risk resulting from past risks | 35 | 36 | 71 ‐ |
||
| Claims and other expected insurance service expenses incurred | 1,702 | 996 | 2,698 ‐ |
||
| Experience adjustments arising from premiums received | (19) | (4) | (23) ‐ |
||
| Allocation of the portion of the premiums that relate to the recovery of insurance acquisition | |||||
| cash flows. | 88 | 81 | 169 ‐ |
||
| Total contracts to which the Premium Allocation Approach (PAA) was not applied | 2,125 | 1,460 | 3,585 ‐ |
||
| Contracts to which the Premium Allocation Approach (PAA) was applied | 100 ‐ |
2,899 | 3,000 | ||
| Total revenues from insurance services | 2,125 | 1,560 | 2,899 | 6,585 | |
| Expenses from insurance services | |||||
| Claims and other insurance service expenses incurred | 1,750 | 1,051 | 1,881 | 4,682 | |
| Changes relating to past service - adjustment for liabilities for incurred claims (LIC) | 44 | 41 | (262) | (176) | |
| Losses (reversal of losses) for groups of onerous insurance contracts | 18 | 4 | 7 | 28 | |
| Amortization of insurance acquisition cash flows | 88 | 111 | 511 | 709 | |
| Total expenses from insurance services | 1,900 | 1,207 | 2,137 | 5,243 | |
| Income from insurance services before reinsurance contracts held | 226 | 353 | 763 | 1,342 | |
| Revenues (expenses), net for reinsurance contracts held | |||||
| Reinsurance expenses: | |||||
| Contracts to which the Premium Allocation Approach (PAA) was not applied | |||||
| Amounts relating to changes in assets for remaining coverage (ARC): | |||||
| The contractual service margin (CSM) amount recognized in profit or loss for | |||||
| services received | 12 | 14 | ‐ 25 |
||
| Change in risk adjustment (RA) for non-financial risk resulting from past risks | 3 3 |
‐ 6 |
|||
| Recoveries of claims for underlying insurance contracts and other expected insurance | |||||
| services expenses incurred | 121 | 36 | 157 ‐ |
||
| Experience adjustments arising from premiums paid | (4) | (6) | (10) ‐ |
||
| Total contracts to which the Premium Allocation Approach (PAA) was not applied | 132 | 46 | 178 ‐ |
||
| Contracts to which the Premium Allocation Approach (PAA) was applied | 3 1 |
814 | 818 | ||
| Total reinsurance expenses | 135 | 48 | 814 | 996 | |
| Reinsurance revenues: | |||||
| Recoveries of claims for underlying insurance contracts and other insurance services | |||||
| expenses incurred | 116 | 37 | 407 | 560 | |
| Changes relating to past service - adjustment for assets for incurred claims | 15 | (16) | (34) | (35) | |
| Recoveries of losses (reversal of losses) for groups of onerous underlying insurance contracts |
1 1 |
(1) | 1 | ||
| Total reinsurance revenues | 132 | 22 | 372 | 526 | |
| Total revenues (expenses) for reinsurance contracts held | (3) | (25) | (442) | (470) | |
| Income from insurance services | 223 | 328 | 321 | 871 |
| For the nine-month period ended September 30, 2024 |
||||
|---|---|---|---|---|
| Life | Health | P&C | ||
| Insurance | Insurance | Insurance Total | ||
| In NIS million | Unaudited | |||
| Revenues from insurance services | ||||
| Contracts to which the Premium Allocation Approach (PAA) was not applied | ||||
| Amounts relating to changes in liability for remaining coverage (LRC): | ||||
| Contractual service margin (CSM) amount recognized in profit or loss for services provided |
270 | 313 | ‐ | 583 |
| Change in risk adjustment (RA) for non-financial risk resulting from past risks | 35 | 34 | ‐ | 68 |
| Claims and other expected insurance service expenses incurred | 1,614 | 914 | ‐ 2,528 | |
| Experience adjustments arising from premiums received | (27) | 7 ‐ |
(19) | |
| Allocation of the portion of the premiums that relate to the recovery of insurance | ||||
| acquisition cash flows. | 73 | 61 | ‐ | 135 |
| Total contracts to which the Premium Allocation Approach (PAA) was not applied | 1,966 | 1,329 | ‐ 3,295 | |
| Contracts to which the Premium Allocation Approach (PAA) was applied | ‐ | 94 | 2,808 2,903 | |
| Total revenues from insurance services | 1,966 | 1,424 | 2,808 6,196 | |
| Expenses from insurance services | ||||
| Claims and other insurance service expenses incurred | 1,711 | 961 | 1,813 4,485 | |
| Changes relating to past service - adjustment for liabilities for incurred claims (LIC) | (32) | 64 | (257) | (224) |
| Losses (reversal of losses) for groups of onerous insurance contracts | 25 | 6 (10) |
22 | |
| Amortization of insurance acquisition cash flows | 73 | 91 | 505 | 669 |
| Total expenses from insurance services | 1,778 | 1,122 | 2,052 4,952 | |
| Income from insurance services before reinsurance contracts held | 188 | 302 | 756 1,244 | |
| Revenues (expenses), net for reinsurance contracts held | ||||
| Reinsurance expenses: | ||||
| Contracts to which the Premium Allocation Approach (PAA) was not applied | ||||
| Amounts relating to changes in assets for remaining coverage (ARC): | ||||
| The contractual service margin (CSM) amount recognized in profit or loss for services received |
15 | 12 | ‐ | 27 |
| Change in risk adjustment (RA) for non-financial risk resulting from past risks | 10 | 3 ‐ |
13 | |
| Recoveries of claims for underlying insurance contracts and other expected insurance | ||||
| services expenses incurred | 141 | 18 | ‐ | 159 |
| Experience adjustments arising from premiums paid | 42 | 12 | ‐ | 53 |
| Total contracts to which the Premium Allocation Approach (PAA) was not applied | 208 | 45 | ‐ | 253 |
| Contracts to which the Premium Allocation Approach (PAA) was applied | 3 | 1 875 |
880 | |
| Total reinsurance expenses | 211 | 46 | 875 1,132 | |
| Reinsurance revenues: | ||||
| Recoveries of claims for underlying insurance contracts and other insurance services | ||||
| expenses incurred | 141 | 11 | 545 | 697 |
| Changes relating to past service - adjustment for assets for incurred claims | 11 | 8 (85) |
(67) | |
| Recoveries of losses (reversal of losses) for groups of onerous underlying | ||||
| insurance contracts | 3 | (1) ‐ |
2 | |
| Total reinsurance revenues | 155 | 19 | 458 | 632 |
| Total revenues (expenses) for reinsurance contracts held | (57) | (27) | (417) | (500) |
| Income from insurance services | 132 | 275 | 340 | 744 |

| For the three-month period ended September 30, 2025 |
||||||
|---|---|---|---|---|---|---|
| Health | P&C | |||||
| In NIS million | Insurance | Insurance | Insurance Unaudited |
Total | ||
| Revenues from insurance services | ||||||
| Contracts to which the Premium Allocation Approach (PAA) was not applied | ||||||
| Amounts relating to changes in liability for remaining coverage (LRC): | ||||||
| Contractual service margin (CSM) amount recognized in profit or loss for | ||||||
| services provided | 120 | 117 | ‐ | 237 | ||
| Change in risk adjustment (RA) for non-financial risk resulting from past risks | 12 | 12 | ‐ | 24 | ||
| Claims and other expected insurance service expenses incurred | 569 | 333 | ‐ | 901 | ||
| Experience adjustments arising from premiums received | (6) | (2) | ‐ | (8) | ||
| Allocation of the portion of the premiums that relate to the recovery of insurance | ||||||
| acquisition cash flows. | 31 | 28 | ‐ | 59 | ||
| Total contracts to which the Premium Allocation Approach (PAA) was | ||||||
| not applied | 726 | 488 | ‐ | 1,214 | ||
| Contracts to which the Premium Allocation Approach (PAA) was applied | ‐ | 37 | 967 | 1,004 | ||
| Total revenues from insurance services | 726 | 526 | 967 | 2,218 | ||
| Expenses from insurance services | ||||||
| Claims and other insurance service expenses incurred | 583 | 344 | 656 | 1,583 | ||
| Changes relating to past service - adjustment for liabilities for incurred claims (LIC) | 32 | 4 | (69) | (32) | ||
| Losses (reversal of losses) for groups of onerous insurance contracts | 3 | 5 | 2 | 10 | ||
| Amortization of insurance acquisition cash flows | 31 | 38 | 179 | 248 | ||
| Total expenses from insurance services | 649 | 391 | 768 | 1,809 | ||
| Income from insurance services before reinsurance contracts held | 77 | 134 | 198 | 409 | ||
| Revenues (expenses), net for reinsurance contracts held | ||||||
| Reinsurance expenses: | ||||||
| Contracts to which the Premium Allocation Approach (PAA) was not applied | ||||||
| Amounts relating to changes in assets for remaining coverage (ARC): | ||||||
| The contractual service margin (CSM) amount recognized in profit or loss for | ||||||
| services received | 4 | 5 | ‐ | 9 | ||
| Change in risk adjustment (RA) for non-financial risk resulting from past risks | 2 | 1 | ‐ | 3 | ||
| Recoveries of claims for underlying insurance contracts and other expected | ||||||
| insurance services expenses incurred | 38 | 13 | ‐ | 52 | ||
| Experience adjustments arising from premiums paid | ‐ | (12) | ‐ | (12) | ||
| Total contracts to which the Premium Allocation Approach (PAA) was | ||||||
| not applied | 44 | 8 | ‐ | 51 | ||
| Contracts to which the Premium Allocation Approach (PAA) was applied | 1 | 1 | 270 | 272 | ||
| Total reinsurance expenses | 45 | 8 | 270 | 324 | ||
| Reinsurance revenues: | ||||||
| Recoveries of claims for underlying insurance contracts and other insurance services | ||||||
| expenses incurred | 45 | 17 | 141 | 203 | ||
| Changes relating to past service - adjustment for assets for incurred claims | 9 | (4) | (1) | 4 | ||
| Recoveries of losses (reversal of losses) for groups of onerous underlying | ||||||
| insurance contracts | ‐ | 1 | (1) | ‐ | ||
| Total reinsurance revenues | 53 | 14 | 139 | 207 | ||
| Total revenues (expenses) for reinsurance contracts held | 8 | 6 | (131) | (117) | ||
| Income from insurance services | 85 | 140 | 68 | 292 | ||
For the three-month period
| For the three-month period ended September 30, 2024 |
||||
|---|---|---|---|---|
| Life | Health | P&C | ||
| Insurance | Insurance | Insurance Total | ||
| In NIS million | Unaudited | |||
| Revenues from insurance services | ||||
| Contracts to which the Premium Allocation Approach (PAA) was not applied | ||||
| Amounts relating to changes in liability for remaining coverage (LRC): | ||||
| Contractual service margin (CSM) amount recognized in profit or loss for | ||||
| services provided | 81 | 101 | ‐ | 183 |
| Change in risk adjustment (RA) for non-financial risk resulting from past risks | 12 | 11 | ‐ | 23 |
| Claims and other expected insurance service expenses incurred | 541 | 307 | ‐ | 848 |
| Experience adjustments arising from premiums received | (21) | 2 | ‐ | (19) |
| Allocation of the portion of the premiums that relate to the recovery of insurance acquisition cash flows. |
26 | 22 | ‐ | 48 |
| Total contracts to which the Premium Allocation Approach (PAA) was | ||||
| not applied | 639 | 444 | ‐ | 1,084 |
| Contracts to which the Premium Allocation Approach (PAA) was applied | ‐ 46 |
957 | 1,003 | |
| Total revenues from insurance services | 639 | 490 | 957 | 2,085 |
| Expenses from insurance services | ||||
| Claims and other insurance service expenses incurred | 657 | 314 | 605 | 1,575 |
| Changes relating to past service - adjustment for liabilities for incurred claims (LIC) | (68) | 42 | 39 | 13 |
| Losses (reversal of losses) for groups of onerous insurance contracts | 10 | 2 | 1 | 13 |
| Amortization of insurance acquisition cash flows | 26 | 35 | 187 | 248 |
| Total expenses from insurance services | 624 | 392 | 832 | 1,849 |
| Income from insurance services before reinsurance contracts held | 15 | 97 | 125 | 237 |
| Revenues (expenses), net for reinsurance contracts held | ||||
| Reinsurance expenses: | ||||
| Contracts to which the Premium Allocation Approach (PAA) was not applied | ||||
| Amounts relating to changes in assets for remaining coverage (ARC): | ||||
| The contractual service margin (CSM) amount recognized in profit or loss for | ||||
| services received | 6 4 |
‐ | 10 | |
| Change in risk adjustment (RA) for non-financial risk resulting from past risks | 3 1 |
‐ | 4 | |
| Recoveries of claims for underlying insurance contracts and other expected insurance services expenses incurred |
48 | 4 | ‐ | 51 |
| Other | 12 | 7 | ‐ | 19 |
| Total contracts to which the Premium Allocation Approach (PAA) was not applied |
68 | 17 | ‐ | 86 |
| Contracts to which the Premium Allocation Approach (PAA) was applied | 2 1 |
287 | 289 | |
| Total reinsurance expenses | 70 | 18 | 287 | 375 |
| Reinsurance revenues: | ||||
| Recoveries of claims for underlying insurance contracts and other insurance services | ||||
| expenses incurred | 46 | 2 | 220 | 269 |
| Changes relating to past service - adjustment for assets for incurred claims | 17 | 6 | 4 | 27 |
| Recoveries of losses (reversal of losses) for groups of onerous underlying | ||||
| insurance contracts | 3 | 1 ‐ |
4 | |
| Total reinsurance revenues | 66 | 7 | 226 | 299 |
| Total revenues (expenses) for reinsurance contracts held | (5) | (11) | (61) | (76) |
| Income (loss) from insurance services | 11 | 86 | 64 | 161 |

| For the year ended December 31, 2024 | ||||
|---|---|---|---|---|
| Life | Health | P&C | ||
| In NIS million | Insurance | Insurance | Insurance Total Unaudited |
|
| Revenues from insurance services | ||||
| Contracts to which the Premium Allocation Approach (PAA) was not applied | ||||
| Amounts relating to changes in liability for remaining coverage (LRC): | ||||
| Contractual service margin (CSM) amount recognized in profit or loss for services provided |
366 | 461 | ‐ 827 |
|
| Change in risk adjustment (RA) for non-financial risk resulting from past risks | 49 | 46 | ‐ 95 |
|
| Claims and other expected insurance service expenses incurred | 2,164 | 1,223 | ‐ 3,387 |
|
| Experience adjustments arising from premiums | (21) | 18 | ‐ (3) |
|
| Allocation of the portion of the premiums that relate to the recovery of insurance | ||||
| acquisition cash flows. | 97 | 86 | 183 ‐ |
|
| Total contracts to which the Premium Allocation Approach (PAA) was | ||||
| not applied | 2,656 | 1,835 | ‐ 4,491 |
|
| Contracts to which the Premium Allocation Approach (PAA) was applied | ‐ 124 |
3,777 | 3,901 | |
| Total revenues from insurance services | 2,656 | 1,959 | 3,777 | 8,391 |
| Expenses from insurance services | ||||
| Claims and other insurance service expenses incurred | (* 2,276 | 1,352 | 2,551 | 6,178 |
| Changes relating to past service - adjustment for liabilities for incurred claims (LIC) | 24 | 22 | (576) | (530) |
| Losses (reversal of losses) for groups of onerous insurance contracts | (* 12 | 9 (4) |
18 | |
| Amortization of insurance acquisition cash flows | 97 | 127 | 674 | 898 |
| Total expenses from insurance services | 2,409 | 1,510 | 2,645 | 6,566 |
| Income from insurance services before reinsurance contracts held | 246 | 450 | 1,132 | 1,825 |
| Revenues (expenses), net for reinsurance contracts held | ||||
| Reinsurance expenses: | ||||
| Contracts to which the Premium Allocation Approach (PAA) was not applied | ||||
| Amounts relating to changes in assets for remaining coverage (ARC): | ||||
| The contractual service margin (CSM) amount recognized in profit or loss for services received |
18 | 18 | ‐ 36 |
|
| Change in risk adjustment (RA) for non-financial risk resulting from past risks | 13 | 4 | 17 | |
| ‐ | ||||
| Recoveries of claims for underlying insurance contracts and other expected insurance services expenses incurred |
145 | 25 | 170 ‐ |
|
| Experience adjustments arising from premiums paid | 50 | 14 | 64 ‐ |
|
| Total contracts to which the Premium Allocation Approach (PAA) was | ||||
| not applied | 226 | 61 | ‐ 287 |
|
| Contracts to which the Premium Allocation Approach (PAA) was applied | 4 | 1 1,148 |
1,153 | |
| Total reinsurance expenses | 230 | 62 | 1,148 | 1,441 |
| Reinsurance revenues: | ||||
| Recoveries of claims for underlying insurance contracts and other insurance services | ||||
| expenses incurred | 145 | 30 | 767 | 942 |
| Changes relating to past service - adjustment for assets for incurred claims | 37 | 7 (304) |
(259) | |
| Total reinsurance revenues | 183 | 37 | 463 | 683 |
| Total revenues (expenses) for reinsurance contracts held | (47) | (26) | (685) | (758) |
| Income (loss) from insurance services | 199 | 424 | 447 | 1,067 |
*) Reclassified.
| For the nine-month period ended September 30, 2025 | |||||
|---|---|---|---|---|---|
| Life Insurance | |||||
| and Long Term Savings |
Health Insurance |
P&C Insurance |
Other | Total | |
| In NIS million | Unaudited | ||||
| Investment gains (losses), net: | |||||
| Investment gains (losses), net from assets held against | |||||
| insurance contracts and yield-dependent investment contracts | 10,018 | 156 | ‐ | 10,174 ‐ |
|
| Gains (losses) from other investments, net: | |||||
| Interest revenues calculated using the effective interest method | 163 | ‐ | ‐ | 163 ‐ |
|
| Other investment income (losses), net | 1,432 | 214 | 191 | 673 | 2,510 |
| Share in gains (losses) of equity-accounted investees closely related to the investing activity |
1 | (1) ‐ |
2 1 |
||
| Total gains (losses) from other investments, net | 1,595 | 213 | 190 | 674 | 2,674 |
| Total investment gains (losses), net recognized in the statement of income |
11,614 | 369 | 190 | 674 | 12,848 |
| Investment gains (losses), net recognized in other | |||||
| comprehensive income | (6) | ‐ (2) |
(1) | (10) | |
| Total investment gains (losses), net | 11,608 | 369 | 188 | 673 | 12,838 |
| Finance expenses, net arising from insurance contracts: | |||||
| Change in liabilities in respect of insurance contracts arising from | |||||
| changes in the fair value of underlying items of VFA contacts | 8,170 | ‐ | ‐ | 8,170 ‐ |
|
| Effects of the risk mitigation option for VFA contracts | 150 | ‐ | ‐ | 150 ‐ |
|
| Interest accrued | 443 | 152 | 97 | 691 ‐ |
|
| Effects of changes in interest rates and other financial assumptions | |||||
| (including inflation assumptions) | 950 | 72 | 152 | 1,174 ‐ |
|
| Effect of the difference between discounting with the current rate and | |||||
| discounting with the original rate of the changes in FCF charged to CSM |
(5) | ‐ | ‐ | ‐ (5) |
|
| Total finance expenses, net arising from insurance contracts | |||||
| recognized in profit or loss | 9,708 | 223 | 248 | - 10,179 |
|
| Finance income, net arising from reinsurance contracts: | |||||
| Interest accrued | (18) | 5 40 |
‐ 27 |
||
| Effects of changes in interest rates and other financial assumptions (including inflation assumptions) |
17 | 22 | 64 | 103 ‐ |
|
| Total finance income, net arising from reinsurance contracts | |||||
| recognized in the Statement of Income | (1) | 27 | 104 | - 130 |
|
| Decrease (increase) in liabilities for investment contracts due to | |||||
| the yield component | (1,365) | ‐ | ‐ | (1,365) ‐ |
|
| Total income (loss) from investments and financing, net, | |||||
| recognized in the Statement of Income | 539 | 173 | 46 | 674 | 1,433 |
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| Life | For the nine-month period ended September 30, 2024 | ||||
|---|---|---|---|---|---|
| Insurance and Long Term Savings |
Health Insurance |
P&C Insurance |
Other | Total | |
| In NIS million | Unaudited | ||||
| Investment gains (losses), net: | |||||
| Investment gains (losses), net from assets held against insurance contracts and yield-dependent investment contracts |
7,588 | 101 | ‐ ‐ |
7,689 | |
| Gains (losses) from other investments, net: | |||||
| Interest revenues calculated using the effective interest method | 180 | ‐ | ‐ ‐ |
180 | |
| Other investment income (losses), net | 841 | 42 | 212 | 335 | 1,430 |
| Share in gains (losses) of equity-accounted investees closely related to the investing activity |
(1) | ‐ | (2) | (1) | (3) |
| Total gains (losses) from other investments, net | 1,020 | 42 | 211 | 335 | 1,607 |
| Total investment gains (losses), net recognized in the statement of income |
8,608 | 142 | 211 | 335 | 9,296 |
| Investment gains (losses), net recognized in other comprehensive income | 2 ‐ |
1 2 |
5 | ||
| Total investment gains (losses), net | 8,609 | 142 | 212 | 336 | 9,300 |
| Finance expenses, net arising from insurance contracts: Change in liabilities in respect of insurance contracts arising from changes in |
|||||
| the fair value of underlying items of VFA contacts | 6,111 | ‐ | ‐ ‐ |
6,111 | |
| Effects of the risk mitigation option for VFA contracts | 147 | ‐ | ‐ ‐ |
147 | |
| Interest accrued | 452 | 160 | 72 | ‐ | 685 |
| Effects of changes in interest rates and other financial assumptions (including inflation assumptions) |
(100) | (23) | 145 | ‐ | 22 |
| Effect of the difference between discounting with the current rate and discounting with the original rate of the changes in FCF charged to CSM |
(36) | 1 | ‐ ‐ |
(36) | |
| Total finance expenses, net arising from insurance contracts recognized in profit or loss |
6,575 | 138 | 217 | ‐ | 6,929 |
| Finance income, net arising from reinsurance contracts: Interest accrued |
(14) | 5 | 29 | ‐ | 20 |
| Effects of changes in interest rates and other financial assumptions (including inflation assumptions) |
7 12 |
64 | ‐ | 84 | |
| Total finance income, net arising from reinsurance contracts recognized in the Statement of Income |
(7) | 18 | 93 | ‐ | 104 |
| Decrease (increase) in liabilities for investment contracts due to the yield component |
(1,307) | ‐ | ‐ ‐ |
(1,307) | |
| Total income (loss) from investments and financing, net, recognized in the Statement of Income |
719 | 22 | 87 | 335 | 1,163 |
| Life | For the three-month period ended September 30, 2025 | |||||
|---|---|---|---|---|---|---|
| Insurance and Long Term |
Health | P&C | ||||
| Savings | Insurance | Insurance | Other | Total | ||
| In NIS million | Unaudited | |||||
| Investment gains (losses), net: Investment gains (losses), net from assets held against insurance |
||||||
| contracts and yield-dependent investment contracts | 3,800 | 56 | ‐ | ‐ | 3,856 | |
| Gains (losses) from other investments, net: | ||||||
| Interest revenues calculated using the effective interest method | 60 | ‐ | ‐ | ‐ | 60 | |
| Net losses from impairment of financial assets | ‐ | ‐ | ‐ | ‐ | ‐ | |
| Other investment income (losses), net | 368 | 53 | 82 | 198 | 701 | |
| Total gains (losses) from other investments, net | 429 | 53 | 82 | 198 | 762 | |
| Total investment gains (losses), net recognized in the statement | ||||||
| of income | 4,228 | 110 | 82 | 198 | 4,618 | |
| Investment gains (losses), net recognized in other comprehensive income | (1) | ‐ | (1) | ‐ | (2) | |
| Total investment gains (losses), net | 4,229 | 109 | 81 | 198 | 4,615 | |
| Finance expenses, net arising from insurance contracts: | ||||||
| Change in liabilities in respect of insurance contracts arising from changes in | ||||||
| the fair value of underlying items of VFA contacts | 2,968 | ‐ | ‐ | ‐ | 2,968 | |
| Effects of the risk mitigation option for VFA contracts | 122 | ‐ | ‐ | ‐ | 122 | |
| Interest accrued | 147 | 51 | 35 | ‐ | 233 | |
| Effects of changes in interest rates and other financial assumptions (including | ||||||
| inflation assumptions) | 196 | (29) | 75 | ‐ | 242 | |
| Effect of the difference between discounting with the current rate and | ||||||
| discounting with the original rate of the changes in FCF charged to CSM | (1) | 1 | ‐ | ‐ | ‐ | |
| Total finance expenses, net arising from insurance contracts recognized | ||||||
| in profit or loss | 3,433 | 23 | 110 | ‐ | 3,566 | |
| Finance income, net arising from reinsurance contracts: | ||||||
| Interest accrued | (6) | 1 | 16 | ‐ | 12 | |
| Effects of changes in interest rates and other financial assumptions (including | ||||||
| inflation assumptions) | 7 | 6 | 32 | ‐ | 45 | |
| Total finance income, net arising from reinsurance contracts recognized | ||||||
| in the Statement of Income | 1 | 7 | 48 | ‐ | 57 | |
| Decrease (increase) in liabilities for investment contracts due to the | ||||||
| yield component | (562) | ‐ | ‐ | ‐ | (562) | |
| Total income (loss) from investments and financing, net, recognized in the Statement of Income |
234 | 94 | 20 | 198 | 546 | |

| For the three-month period ended September 30, 2024 | |||||
|---|---|---|---|---|---|
| Life Insurance and Long Term Savings |
Health Insurance |
P&C Insurance |
Other | Total | |
| In NIS million | Unaudited | ||||
| Investment gains (losses), net: | |||||
| Investment gains (losses), net from assets held against insurance contracts and yield-dependent investment contracts |
3,621 | 48 | ‐ | ‐ 3,670 |
|
| Gains (losses) from other investments, net: | |||||
| Interest revenues calculated using the effective interest method | 69 | ‐ | ‐ | ‐ 69 |
|
| Other investment income (losses), net | 797 | 108 | 84 | 305 | 1,295 |
| Share in gains (losses) of equity-accounted investees closely related to the investing activity |
‐ | ‐ | ‐ | 1 1 |
|
| Total gains (losses) from other investments, net | 867 | 108 | 84 | 306 | 1,365 |
| Total investment gains (losses), net recognized in the statement of income |
4,488 | 157 | 84 | 306 | 5,035 |
| Investment gains (losses), net recognized in other comprehensive income |
(1) | ‐ | 1 | (1) (1) |
|
| Total investment gains (losses), net | 4,488 | 157 | 86 | 305 | 5,034 |
| Finance expenses, net arising from insurance contracts: | |||||
| Change in liabilities in respect of insurance contracts arising from | |||||
| changes in the fair value of underlying items of VFA contacts | 3,023 | ‐ | ‐ | ‐ 3,023 |
|
| Effects of the risk mitigation option for VFA contracts | 73 | ‐ | ‐ | ‐ 73 |
|
| Interest accrued | 150 | 54 | 23 | ‐ 227 |
|
| Effects of changes in interest rates and other financial assumptions (including inflation assumptions) |
650 | 29 | 106 | 785 ‐ |
|
| Effect of the difference between discounting with the current rate and discounting with the original rate of the changes in FCF charged to CSM |
(8) | 16 | ‐ | ‐ 8 |
|
| Total finance expenses, net arising from insurance contracts recognized in profit or loss |
3,887 | 100 | 128 | 4,115 ‐ |
|
| Finance income, net arising from reinsurance contracts: | |||||
| Interest accrued | (7) | 2 | 9 | ‐ 3 |
|
| Effects of changes in interest rates and other financial assumptions (including inflation assumptions) |
7 | 9 | 46 | ‐ 62 |
|
| Total finance income, net arising from reinsurance contracts recognized in the Statement of Income |
‐ 10 |
55 | ‐ 65 |
||
| Decrease (increase) in liabilities for investment contracts due to the yield component |
(539) | ‐ | ‐ | ‐ (539) |
|
| Total income (loss) from investments and financing, net, recognized in the Statement of Income |
62 | 67 | 10 | 306 | 446 |
| For the year ended December 31, 2024 | |||||
|---|---|---|---|---|---|
| Life Insurance and Long-Term Savings |
Health Insurance |
P&C Insurance |
Other | Total | |
| In NIS million | Unaudited | ||||
| Investment gains (losses), net: | |||||
| Investment gains (losses), net from assets held against insurance | |||||
| contracts and yield-dependent investment contracts | 10,492 | 142 | ‐ | 10,635 ‐ |
|
| Gains (losses) from other investments, net: | |||||
| Interest revenues calculated using the effective interest method | 210 | ‐ | ‐ | ‐ 210 |
|
| Other investment income (losses), net | 1,610 | 314 | 270 | 593 | 2,787 |
| Share in gains (losses) of equity-accounted investees closely related to the investing activity |
(1) | ‐ (2) |
‐ (2) |
||
| Total gains (losses) from other investments, net | 1,820 | 314 | 269 | 593 | 2,995 |
| Total investment gains (losses), net recognized in the statement of income | 12,312 | 456 | 269 | 593 | 13,630 |
| Investment gains (losses), net recognized in other comprehensive income | ‐ | ‐ | ‐ (1) |
(1) | |
| Total investment gains (losses), net | 12,312 | 456 | 269 | 592 | 13,630 |
| Finance expenses, net arising from insurance contracts: | |||||
| Change in liabilities in respect of insurance contracts arising from changes in the | |||||
| fair value of underlying items of VFA contacts | 8,444 | ‐ | ‐ | ‐ 8,444 |
|
| Effects of the risk mitigation option for VFA contracts | 211 | ‐ | ‐ | ‐ 211 |
|
| Interest accrued | 601 | 215 | 101 | ‐ 918 |
|
| Effects of changes in interest rates and other financial assumptions (including | |||||
| inflation assumptions) | 1,045 | 216 | 171 | 1,432 ‐ |
|
| Effect of the difference between discounting with the current rate and discounting with the original rate of the changes in FCF charged to CSM |
(12) | 49 | ‐ | ‐ 36 |
|
| Total finance expenses, net arising from insurance contracts recognized in | |||||
| profit or loss | 10,289 | 480 | 272 | 11,041 ‐ |
|
| Finance income, net arising from reinsurance contracts: | |||||
| Interest accrued | (17) | 8 | 44 | ‐ 34 |
|
| Effects of changes in interest rates and other financial assumptions (including inflation assumptions) |
18 | 24 | 72 | ‐ 114 |
|
| Effect of the difference between discounting with the current rate and discounting | |||||
| with the original rate of the changes in FCF charged to CSM | (1) | 1 | ‐ | ‐ ‐ |
|
| Total finance income, net arising from reinsurance contracts recognized in the Statement of Income |
‐ 33 |
116 | ‐ 149 |
||
| Decrease (increase) in liabilities for investment contracts due to the yield component |
(1,656) | ‐ | ‐ | ‐ (1,656) |
|
| Total income (loss) from investments and financing, net, recognized in the Statement of Income |
367 | 8 113 |
593 | 1,082 | |

Following are details regarding legal actions not in the ordinary course of business, as follows: material claims1 which may be derivative actions, actions whose filing as class actions has been certified; pending motions for certification of material claims as class actions; material and immaterial class actions which were concluded during the reporting period and until its signing and other material claims against the Group companies (hereinafter - "Claims not in the Ordinary Course of Business" or "Claims").
The following claimed amounts are presented in amounts that are correct as of the date of their filing, and as detailed by the plaintiffs, unless noted otherwise.2
It is noted, as a general rule, that the exposure to financial demands, either specific or general, is subject to the laws of prescription. The prescription periods in respect of Claims for insurance benefits in the insurance products vary according to the type of product and the event in respect of which the claim of prescription has been raised. The exposure due to prescription is especially intense in those insurance sectors with "long-tail claims" and long-term insurance policies, in Life Insurance and Health Insurance, in which Clal Insurance operates. In legal actions not pertaining to insurance benefits, the prescription period is pursuant to what is prescribed in the Prescription Law, 1985. In February 2024, in view of the Iron Swords War, an amendment to the prescription period was approved, primarily stating that the period from October 7, 2023 to April 6, 2024 will not be taken into account in the calculation of the prescription period required by law, subject to the established exceptions. The period of time required to investigate the claim, which on occasions may be long, particularly in class actions, extends the period in respect of which refund or compensation need to be effected, as part of the prescription period.
As part of a general trend in those markets in which the Group operates, a significant number of class action certification motions have been filed in past years against the Group companies, and as a result, there has been an increase in the number of actions filed against the Group companies that have been recognized as class actions by the courts. This trend, which is the result, among others, of the enactment of the Class Actions Law, 2006 (hereinafter - the "Law"), the growing number of legal actions and the approach of the courts, substantially increases the Company's potential of exposure to losses due to rulings against the Group's members in class actions filed against them. However, there was a decline in the total number of class certification motions filed against Group companies in the reporting year. The Group cannot assess whether this trend will continue in the coming years.
A class action lawsuit, as it is defined in the Law, is a lawsuit managed on behalf of an anonymous class of persons, who have not granted power of attorney in advance to the lead plaintiff for that purpose, and which raises material questions of fact or law that are common to all the class members, under which a motion to certify is first heard. Only if the class action certification motion is granted will the claim be defined as a "class action", and the plaintiff will then become a "class plaintiff".
It is noted that the scope and content of the hearing regarding a class action on its merits, is affected by the ruling approving a motion to certify. The ruling to certify a class action usually relates to both the causes of action that have been approved and those that have not; the reliefs that have been approved and those that have not; etc.
Further to the Report of the Inter-Ministerial Taskforce on Assessing the Arrangements Set in the Class Actions Law, 2006, published in May 2023, in July 2024, the Class Actions Bill (Amendment No. 16), 2024 was published, which suggests to pass into law the Taskforce's recommendations.
As part of the bill proposes, among other things, to add a mechanism requiring that an advance contact be made with a defendant prior to filing a motion to certify, regarding specific types of causes of action and claims; to authorize the court to strike out oppressive and vexatious motions at any time; to set uniform and clear rules regarding compensation and legal fees, including cancellation of the option for a compensated withdrawal; to set mechanisms pertaining to compensation between class members; to generally authorize the court to impose legal fees on applicants or their attorneys; to require a lead plaintiff to note the number of class actions they filed in a calendar year and to limit this number to 5 actions per year; and to set a requirement to take other considerations into account, when hearing a certification motion against an insurer or a management company on the grounds of breaching the long-term savings contract (as defined in the draft bill), such as the existence of a regulatory approval
for the relevant action, the time, which has elapsed since the contract was signed; the extent of the damage to the insurer/management company if the motion is certified, and the interests of the class members in the certification of the motion; it also proposes that delaying the motion to certify for these reasons shall be subject to approval by the Attorney General.
At this preliminary stage, the Company is unable to assess the effects of the above proposed provisions, whose effect on the scope of Group companies' exposure to class actions depends on various factors.
The motions to certify claims as class actions detailed below, are currently in the various stages of procedural adjudication, some have been approved and some are undergoing appeal proceedings.
It is noted that in addition to the legal proceedings, from time to time there are potential exposures which cannot currently be evaluated or quantified, in respect of commercial disputes or warnings pertaining to the intention to file suits, including class actions and derivative actions on certain matters, or legal proceedings and specific inquiries that may develop into claims in the future, including class actions or third party notices against the Group's member companies, as well as exposure resulting from the complexity of the regulation applying to the activity of the Group's member companies.
The Group's member companies are unable to predict in advance whether a customer's claim which has been brought to the companies' attention will eventually lead to the filing of a class action lawsuit, or will lead to a sectorwide ruling or will have sector-wide implications, even in those cases in which the customer threatens to do so, and furthermore the Group's member companies cannot estimate the potential exposure that may be created in respect of the aforementioned claims, insofar as these may be adjudicated and found to be justified by a competent authority. For details, see Section 2.2.2 below.
The following are details of lawsuits outside the ordinary course of business, as detailed below, that had been brought against the Company and its consolidated companies, divided into Max and the consolidated companies in Max's statements (hereinafter - the "Max Group Companies") and the other Group companies.
Following are details regarding material lawsuits3 that have been certified as class action lawsuits (Section 2.1.1), pending motions to certify material lawsuits as class actions (Section 2.1.2), and material class actions, material claims and motions to certify material claims as class actions that had concluded during the reporting period and until the report was signed (Section 2.1.3), exposures due to immaterial class actions or class actions that have not yet been filed, and exposure due to regulatory provisions (Section 2.2), additional exposures (including claims) (Section 2.3) which were all brought against the Company and/or the consolidated companies, except the Max Group Companies.
3. It is noted that, in general, in this note, a claim is considered material and described according to a qualitative or quantitative assessment that the Company makes when receiving the claim. With respect to the quantitative assessment, insofar as the actual exposure amount, net of tax, crosses the Group's materiality threshold for the purpose of profit – assuming the claim is deemed justified and without going into the claim's odds or the amount specified therein on their merits – according to the calculated projected comprehensive loss, divided by the average annual comprehensive income or comprehensive loss in the last three years, calculated using the last 12 quarters for which reviewed or audited financial statements were published; it is clarified that the profit/loss attributable to the event and the profit/loss in each quarter are calculated according to their absolute value. The above classification is made as of the date of filing the lawsuit. However, as legal proceedings can extend and unfold, sometimes over years, a claim which was not considered material at the time of filing may subsequently become material, in which case disclosure will be made with respect to it at a later date. In addition, a claim may be considered material for the purpose of such a disclosure if the Company is unable to assess the total exposure.
Following are details of material claims which were certified as class actions and are at various stages of litigating the respective proceeding on its merits, including inquiry into the substantive claim before the court of first instance or the appellate court after the ruling to certify the claim or dismiss it has been rendered, or after a judgment that granted or dismissed the lawsuit has been rendered.
| Date and | Key claims and | Key | Represented | Claimed | |||
|---|---|---|---|---|---|---|---|
| 1. | court | Defendants | causes of action | remedies | class | Status / further details | amount |
| 5/2013 | Clal | According to the | Charge | According to | In August 2015, the District Court rendered its ruling to dismiss the motion to certify against the defendants with respect | The plaintiff | |
| District | Insurance and |
plaintiff, the defendants are in |
the defendant |
the ruling - all Entitled |
to the claim of non-payment of linkage differences, but accept the motion to certify against the defendants with respect to the claim of underpaying interest on insurance benefits; it was found that the eligible class members are all |
estimates the cumulative |
|
| Court - | additional | breach of their duty | s to pay | Parties who, | policyholders, beneficiaries, or third parties, who, during a period starting three years before the lawsuit had been filed | amount due to | |
| Tel Aviv | insurance | to add linked interest | the class | during the | and ending on the day the lawsuit was certified as a class action, had been paid insurance benefits from the defendants | the First Class at | |
| companies | as well as the lawful | members | period | (unless the above were paid not in accordance with a judgment rendered between them), without adding the lawful | NIS 518 million | ||
| linkage differences | linkage | commencing | interest, within 30 days from the date of submitting the insurance claim with the insurer (not from the date of submitting | (if it is decided | |||
| in respect of the | difference | three years | the last document the insurer had required to clarify the liability), and until the actual payment date. In August 2016, | that the interest | |||
| insurance benefits | s and | prior to | the defendants, with the Supreme Court's approval, had stricken out a motion for leave to appeal they had brought, | must be | |||
| they pay. According | interest | bringing the | whose gist was an objection to the District Court's ruling, according to which a prior settlement arrangement the | calculated from | |||
| to the plaintiffs, the | due to the | lawsuits (filed | Company had made on a similar issue does not establish res judicata that precludes bringing the motion to certify and | the insured | |||
| date from which | underpay | against Clal | does not establish a defense for the defendants, while the parties reserved all their claims to the main proceeding. | event's | |||
| interest and linkage differences should |
ment. In addition |
Insurance in May 2013) |
In February 2021, a partial judgment was rendered, in which the court determined that the class action was granted, and charged the defendants recovery of interest differentials to the class members, as detailed in the judgment |
occurrence date), or at NIS |
|||
| be calculated is the | and/or | and ending on | (hereinafter - the "Judgment"). In accordance with the Judgment, it was found that the "day of filing an insurance | 210 million (if it is | |||
| insured event's | alternative | the day of | claim," on which the 30-day race begins and after which linked interest must be added to the insurance benefits in | decided that the | |||
| occurrence date, | ly, the | rendering the | accordance with the provisions of Section 28(a) of the Insurance Contract Law, 1981 (hereinafter - the "Insurance | interest must be | |||
| until the actual | court is | Judgment, | Contract Law"), is the date the insurance company or the insurance agent, whichever is earlier, first receive an inquiry | calculated | |||
| payment date. | asked to | were paid | indicating that the policyholder, a third party, or the beneficiary (hereinafter - "Entitled Parties"), wish to be paid the | starting 30 days | |||
| Alternatively, linkage | order | insurance | insurance benefits, without needing to attach any document. | from the date of | |||
| differences must be | damages | benefits from | It was further determined that when the insurance benefits are calculated at their value on a date after the insured | filing the | |||
| paid from the | to the | the | event's occurrence, interest will be added to them only from that date, and with respect to recovery of funds paid to | insurance claim | |||
| insured event's occurrence date and |
public, as it deems |
defendants, not in |
service providers in a deferred payment – the interest differentials would be calculated starting from the actual payment date. |
to the insurance company). |
|||
| until the actual | suitable. | accordance | It was also determined that for the purpose of implementing the Judgment and calculating the total damages to the | The plaintiff | |||
| payment date, and | with a | class members in accordance with the principles set forth in the partial judgment, an expert must be appointed, and | estimates the | ||||
| interest must be | judgment in | that the reward payable to the lead plaintiffs and their counsels' legal fees would be determined in the final judgment. | cumulative | ||||
| paid starting 30 days | their case, | In May 2021, the defendants filed an appeal, or, alternatively, a motion for leave to appeal the Judgment to the | amount due to | ||||
| from the date of | without the | Supreme Court. In November 2022, the Supreme Court dismissed the motion for leave to appeal, mainly since the | the Second | ||||
| submitting the | lawful interest | partial ruling constitutes a "an interim ruling", which the Court rarely intervenes in. | Class (for which | ||||
| insurance claim until | added to | The proceeding is at the stage of litigating the claim before the District Court, and in January 2023, within the above, | the motion to | ||||
| the actual payment | them. | the court handed down its ruling on the identity of and powers vested in the expert, and the expert has begun to | certify was | ||||
| of insurance benefits. |
conduct the tests. In December 2023, the defendants submitted a motion for clarification regarding the court's ruling. In April 2024, the Court rendered its ruling regarding the motion for clarification, in which it partially dismissed the |
denied) at an additional |
|||||
| motions. In February 2025, a further ruling was rendered by the Court following a motion filed by the expert to provide | amount of NIS | ||||||
| guidance on how to implement the Court's rulings. | 490 million, due | ||||||
| The parties are conducting a mediation proceeding regarding this lawsuit. In September 2025, the parties informed | to linkage | ||||||
| the court that they were in the midst of drafting a settlement agreement and the court ruled that the parties would | differences. | ||||||
| submit the settlement agreement by mid-November 2025. | |||||||
| nts e m State |
|
|---|---|
| al ci n a n Fi |
| Date and | Key | Claimed | |||||
|---|---|---|---|---|---|---|---|
| 2. | court | Defendants Key claims and causes of action | remedies | Represented class | Status / further details | amount | |
| 1/2008 | Clal | According to the plaintiff, the | Refund of all | According to the court's decision | In July 2016, the court certified the lawsuit as a class action. | The amount | |
| District | Insurance | defendants charge sub-annuals, a | the amounts | - anyone who entered into an | The court rendered the ruling notwithstanding the Commissioner's position, which | claimed from | |
| Court - | and | payment which is collected in life | the | insurance contract with the | had been issued at the court's request, in which the Commissioner concurred with | Clal | |
| Tel Aviv | additional | insurance policies in which the | defendants | defendants or any of them and | the insurance companies' position. | Insurance | |
| insurance | insurance rate is determined as an | had collected | was charged Sub-Annuals with | In December 2016, the defendants filed a motion for leave to appeal against the | was revised | ||
| companies | annual amount but the payment is | unlawfully, as | respect to the following |
ruling to certify the claim as a class action to the Supreme Court (hereinafter - | and set at | ||
| made in several installments |
well as a | components: with respect to the | "MLA"), and in May 2018, the Supreme Court accepted the MLA, heard it as an | approx. NIS | |||
| (hereinafter - "Sub-Annuals"), at an | mandatory | "mixed" life insurance savings | appeal, and rendered a judgment granting the appeal and dismissing the lawsuit | 398.2 million. | |||
| amount that exceeds the permitted | injunction | component sold by Clal |
accordingly. | ||||
| amount, and they do so, allegedly, in | ordering the | Insurance in the past, with | In June 2018, the plaintiffs moved to hold a further hearing of the judgment, with | ||||
| several methods: collecting Sub | defendants to | respect to the "policy factor" | respect to some of the findings therein. In February 2020, a position was submitted | ||||
| Annuals with respect to the "policy | change their | (which is a fixed monthly | to the Supreme Court on behalf of the Attorney General within the further hearing, | ||||
| factor" component, collecting Sub | modus | amount which is added to the | according to which, the Attorney General believed that there was no justification to | ||||
| Annuals at a rate that exceeds the | operandi with | premium whose aim is to cover | intervene with the ruling rendered in the judgment on the appeal, which was based | ||||
| permitted rate in accordance with the Insurance Supervision circulars, |
respect to the matters |
expenses), and with respect to health policies, permanent |
on adopting the Capital Market Authority's interpretive position. In July 2021, a judgment was rendered in the petition for a further hearing, stating |
||||
| collecting Sub-Annuals with respect to | specified in | health policies, critical illness | that the ruling that certified the lawsuit as a class action would be reinstated, such | ||||
| the savings component in life | the lawsuit. | policies, permanent health |
that the motion to certify would be granted and the case would be returned to the | ||||
| insurance policies, and collecting Sub | policies, and long-term care | District Court to hear the class action lawsuit on its merits. | |||||
| Annuals with respect to non-life | policies (hereinafter - the |
The proceeding is currently being litigated before the District Court. | |||||
| insurance policies. | "Collection Components"). | The parties are conducting a mediation procedure. | |||||
| Date and | Key claims and | ||||||
| 3. | court | Defendants | causes of action | Key remedies | Represented class | Status / further details | Claimed amount |
| 7/2014 | Clal Pension | According to the plaintiffs, the | To require the | According to the court's | In September 2015, the plaintiffs submitted a reply to the defendants' | At the motion filing date, | |
| District | and | defendants raised the |
defendants to return | decision - anyone who is | response to the motion to certify (hereinafter - the "Plaintiffs' | the plaintiffs estimated | |
| Court - | Provident | management fees it charged from | the excess | a planholder in a new | Response"), in which, among other things, a new claim was raised: | the management fees | |
| Central | Funds Ltd. as well as |
pensioners in the pension funds they manage at the stage of paying |
management fees unlawfully charged |
comprehensive pension fund managed by one of |
that the defendants did not send the planholders prior notice of raising the management fees, as required in accordance with the |
the defendants collected unlawfully from current |
|
| against four | the pension, to the maximum | from the class | the respondents and is | provisions of the law. As per the court's request, the Commissioner | pensioners at NIS 48 | ||
| other | lawful management fees ceiling | members with interest | entitled to be paid an old | submitted its position in September 2017, which held, inter alia, that | million; the management | ||
| pension fund | (0.5% of the accumulated |
and linkage; to require | age pension after they | management fees lower than 0.5% could be collected during the | fees to be unlawfully | ||
| management | balance), while taking advantage | the defendants to | retire in the seven years | pension payment period and that the defendants had no regulatory | collected from current | ||
| companies. | of the pensioners' position as a | lower the management | prior to submitting the | duty to notify of a management fee increase once the planholders | pensioners in the future | ||
| "captive audience," while active | fees charged to the | motion to certify and/or | reached retirement age. | by the defendants were | |||
| planholders paid significantly lower | pensioners, such that | will be entitled to be paid | In March 2022, the District Court decided to grant the motion to certify | estimated at NIS 152 | |||
| management fees, on average. It | they do not exceed the | an old-age pension in the | against the defendants, with respect to whether the defendants had | million; and |
|||
| was further claimed that the | management fees it | future. It is noted that | had to notify the planholders of the management fees they would be | management fees to be | |||
| defendants do not disclose to their | charged before each | pension beneficiaries who | charged in the pension period in advance, and if so, what damage | collected unlawfully from | |||
| planholders that when they | one of them retired; to | retired in the latter half of | had been caused by the failure to provide such a notice. | future pensioners in the | |||
| become pensioners, the |
prohibit the defendants | 2018 will be given notice | The lawsuit is currently being litigated on its merits, and the parties | future were estimated by | |||
| management fees they pay the | from raising the | in accordance with the | are conducting a mediation proceeding at the same time. In | the defendants at NIS | |||
| defendants would immediately be | planholders' | standard-conforming | November 2025, the parties informed the court that they reached an | 2,800 million. The said | |||
| raised to the maximum |
management fees | bylaws the regulator had | agreement in principle regarding a settlement agreement and the | amounts are claimed | |||
| management fees. | immediately before | published, that came into force starting in that year. |
court ruled that the parties would submit the settlement agreement to the court's approval by mid-January 2026. |
with respect to all the defendants. |
|||
| they retire. |
| Date and | Claimed | ||||||
|---|---|---|---|---|---|---|---|
| 4. | court 9/2015 |
Defendants Clal |
Key claims and causes of action According to the plaintiffs, when the |
Key remedies To compel the |
Represented class According to the court's decision, |
Status / further details In April 2020, the court partially certified the lawsuit as a class |
amount According to |
| Insurance | defendants give a score for the | defendants to | any policyholder of long-term care | action lawsuit against Clal Insurance and three other insurance | the plaintiffs, | ||
| and three | "incontinence" function within |
compensate the class | insurance who suffered a loss of | companies. | the damage | ||
| District Court - |
other insurance |
examinations of claims for insurance benefits under long-term care policies, |
members in full for the damage caused to the |
bowel or bladder control, due to a combination of incontinence that |
The plaintiffs' motion to certify the lawsuit as a class action lawsuit in respect of a class of policyholders who suffer from |
cannot be estimated |
|
| Central | companies | they apply an interpretation according to | latter due to the | does not amount to an organic loss | incontinence due to functional disabilities or mobility | but | |
| which, in order for a policyholder's claim | defendants' alleged | of control with a poor functional | impairments, and experience incontinence due to this, as well as | estimated it | |||
| due to "incontinence" to be recognized, it must be the result of a urological or |
breaches of the agreement, and to |
condition, and regardless of the aforesaid did not receive from the |
in respect of a class of policyholders who suffer from cognitive impairments and who were not recognized as "mentally frail," |
in the tens and even |
|||
| gastroenterological illness or defect, | comply with the | insurance companies points for | was denied. | hundreds of | |||
| rather than assigning the function a score | agreement from here | incontinence when examining their | The causes of action for which the class action was certified were | millions of | |||
| even when the source of the | on out, and | claim to receive long-term care | a breach of the long-term care insurance contract that resulted in | shekels. | |||
| policyholder's poor medical and functional condition due to which he or she suffers |
alternatively, to award any other remedy as |
insurance benefits, such that their rights to insurance benefits were |
non-payment of long-term care insurance benefits or underpayment of long-term care insurance benefits, due to the |
||||
| from "incontinence" may be an illness, | the court deems | jeopardize between September 8, | policyholders not being recognized as qualifying for a score on | ||||
| accident, or health defect outside the | suitable under the | 2012 and the date of certifying the | their incontinence. | ||||
| domain of urology or gastroenterology. | circumstances. | claim as a class action. | The proceeding is currently being litigated. The parties are in mediation. |
||||
| Date and | Claimed | ||||||
| 5. | court | Defendants | Key claims and causes of action | Key remedies | Represented class | Status / further details | amount |
| 10/2016 | Clal Insurance |
According to the plaintiff, within an engagement with a collective policy |
Refund of the amounts by which |
In accordance with the court's ruling – anyone who bought an individual |
In January 2021, the court partially certified the motion to approve the class action. The lead plaintiff's motion to certify the lawsuit as a class |
In the claim, the plaintiff |
|
| master policyholder (a health |
the class members | long-term care insurance policy from | action, including with respect to any group of policyholders who hold | estimated | |||
| District | maintenance organization) for the sale of | were overcharged. | Clal Insurance in which the eligibility | a private long-term care policy in which the period of eligibility for | the alleged | ||
| Court - Central |
a collective long-term care insurance policy, Clal Insurance had committed to |
period is lifetime compensation, between October 30, 2009, and |
compensation is not for the policyholder's entire life, was denied. The causes of action for which the claim was certified as a class |
damage to all class |
|||
| give the collective policyholders who | December 31, 2018, while they were | action lawsuit are a breach of the provisions of the Collective Policy | members at | ||||
| enroll in the private policy a 20% discount | insured under the Collective Policy, | and unjust enrichment, and the claimed remedy is restitution of the | NIS 52 | ||||
| on the premium, and did not do so (hereinafter - the "Collective Policy"). |
and Clal Insurance did not give them a discount of at least 20% according |
amounts by which the class members were overcharged. The proceeding is currently being litigated on the merits. |
million for alleged |
||||
| to Clal Insurance's lowest prevailing | The parties are conducting a mediation proceeding, as part of which | damage | |||||
| rate at the time of purchase in | - in November 2023 - a binding procedural arrangement was signed, | caused until | |||||
| respect of individual policies that are equivalent to the plan the |
according to which the parties agreed on giving or supplementing a discount for the relevant policyholders at the rates agreed upon by |
the date of filing the |
|||||
| policyholder had chosen, for a | the parties. The procedural arrangement is subject to examination by | motion, and | |||||
| policyholder of comparable age and | an external expert, according to the agreed outline of principles, | NIS 126 | |||||
| health condition, provided that it does not exceed the regulator |
following and according to which the settlement agreement will be formulated and submitted to the court. |
million for the damage |
|||||
| approved rate. | In May 2025, the parties submitted a settlement agreement approval motion, in which mechanisms were set for granting or completing a |
expected to be caused to |
discount to the relevant past and present policyholders, at rates agreed between the parties. Furthermore, under the settlement agreement, it was agreed to pay a compensation to the representative plaintiff and legal fees to his attorneys. The Court ordered to obtain the position of the Attorney General and the
the class members in the next 10 years.
Commissioner.
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| 6. | court 11/2019 Regional Labor Court - Tel Aviv |
Defendants Clal Insurance |
causes of action According to the plaintiff, Clal Insurance charged management fees in life insurance policies with an integrated profit sharing savings component issued before January 12, 2004 (hereinafter - the "Relevant Policies"), at rates that deviate from the permissible limits, without a legal and/or contractual basis. |
Key remedies Remedy in the form of restitution of the management fees the class members were unlawfully charged, as well as a mandatory injunction ordering Clal Insurance to change its modus operandi with respect to the collection of management fees in the Relevant Policies from here on out. |
Represented class According to the Court's decision - anyone who was or is a policyholder of the respondent under a Relevant Policy in the period beginning seven years prior to the date of filing the lawsuit and ending on the day the lawsuit was certified as a class action lawsuit, and whom Clal Insurance charged Management Fees from premiums exceeding the permitted ceiling under the relevant regulations and/or in accordance with the provisions of the policy's provisions. |
Status / further details mediation procedures. |
have been marketed since 1999. duties of care, and deception. Attorney General must submit her position regarding the settlement agreement. |
In June 2023, the Regional Labor Court decided to reject the claims that Clal Insurance charged management fees out of the accrued savings in violation of the law or contrary to the provisions of the policy, as well as the alternative claim that Clal Insurance charged management fees out of the accrued savings at a rate that exceeded the rate permitted by law; however, the Court decided to partially certify the lawsuit as a class action claiming that Clal Insurance collected management fees from policyholders insured under the relevant policies management fees out of premium contrary to the provisions of the policy. It is noted that these policies The causes of action for which the lawsuit was certified as a class action lawsuit are: a breach of agreement, unjust enrichment, and a breach of statutory duty, including a breach of Clal Insurance's duties of trust and In April 2024, the plaintiff appealed to the National Labor Court regarding the causes of action which were dismissed in the decision to certify the lawsuit as a class action, and on the same day, Clal Insurance filed a motion for leave to appeal the decision to partially certify the lawsuit's adjudication as a class action; at the same time, the parties sought to stay the proceedings in the National Court to attempt to complete the In May 2025, the parties submitted a settlement agreement approval motion; the agreement focuses mainly on setting a mechanism for partial restitution of amounts in respect of some of the allegations included in the lawsuit regarding the management fees from the premium collected in the relevant policies during the period beginning 7 years prior to the lawsuit's filing date, and provisions regarding a future discount in the management fees to be collected from the relevant policies, which are still active. Furthermore, the settlement agreement stipulated provisions concerning the issuance of a notice to class members regarding the settlement agreement and payment of compensation and the plaintiff attorneys' legal fees. In July 2025, the court ruled that the |
amount NIS 120 million |
| 7. | Date and court |
Defendants Key claims and causes of action Key remedies | Represented class | Status / further details | Claimed amount |
||||
| 05/2022 District Court - Central |
Clal Insurance |
The lawsuit concerns the allegation that in policies that cover surgeries in Israel that stipulate compensation for surgeries performed without financing from Clal Insurance, Clal Insurance compensating the policyholders for the cost of the implants and accessories used to perform the surgery (hereinafter - the "First Cause"), and also refrains from indemnifying the policyholders for the deductible amounts they had paid (hereinafter - the "Second Cause"). |
refrains from |
A judgment requiring Clal Insurance to include the cost of the implant and/or accessory in the calculation of the benefits owed to the class members from here on out, and compelling it to indemnify the class members for the deductible amounts they paid in connection with the various surgeries and to calculate the compensation accordingly, as well as requiring Clal Insurance to compensate each member of the sub-category with respect to the monetary remedies, at the rate of 50% (or another rate) of the cost of the implant borne by Clal Insurance and/or the deductible amount paid by the class member due to a surgery they had, with added linkage differences and interest, as per the law. |
According to the court's decision - all Clal Insurance policyholders under the relevant policies, who had a surgical procedure in a private hospital and are eligible to compensation out of the amount Clal Insurance saved following the funding of the surgical procedure by the health maintenance organization over a period starting 3 years prior to the filing of the motion to certify and through the issuance of a judgment in the lawsuit, where compensation was calculated without including the implants component. |
In November 2024, the court decided to partially allow the motion, such that it allowed the first cause of action and dismissed the second cause of action. The cause of action for which the lawsuit has been certified as a class action is breach of contract. In August 2025, a settlement agreement was submitted to the court, which prescribed a compensation framework for the relevant policyholders in respect of past and future implant costs, at the rates agreed upon by the parties. Furthermore, under the settlement agreement, it was agreed to pay a compensation to the representative plaintiff and legal fees to his attorney. The settlement agreement is subject to the court's approval, which will not necessarily be granted. |
The plaintiff estimated that the aggregate damage caused to the class members is over NIS 2.5 million. |
| Date and | Key claims and | Claimed | |||||
|---|---|---|---|---|---|---|---|
| 8. | court | Defendants | causes of action | Key remedies | Represented class | Status / further details | amount |
| 5/2019 | Clal Insurance | According to the | Restitution in kind of the | In accordance with the Regional | In November 2024, the Regional Labor Court partially certified the lawsuit as class | The | |
| plaintiff, the | funds the class members | Labor Court ruling – all current or | action, while allowing the claim regarding the unlawful deduction of the calculative | plaintiff | |||
| Regional | defendant | were unlawfully denied, | former policyholders (holding |
interest rate as from May 28, 2016; the court dismissed the claim regarding | estimated | ||
| Labor | systematically | according to the plaintiff, | participating Clal Insurance life | unlawful deduction of management fees from the insurance benefits. | the total | ||
| Court - | reduces the | and with respect to the | insurance policies stipulating a | The causes of action in respect of which the lawsuit was certified as a class action | alleged | ||
| Tel Aviv | permanent health | premium release funds – | mechanism for linking permanent | are alleged breach of Section 3 to the Insurance Contract Law, alleged breach of | damage to | ||
| insurance benefits | crediting the policies' | health insurance benefits to the return | the duty to draft the insurance contract in a clear manner and include therein all | all class | |||
| it pays its | savings. The plaintiff also | on the investment portfolio, starting | relevant provisions, and alleged breach of the duty to act in good faith and unjust | members | |||
| policyholders under | petitions to declare that | from the 25th payment) to whom the | enrichment. | at NIS 2.4 | |||
| its participating | certain provisions of the | respondent paid and/or pays |
In January 2025, Clal Insurance brought a motion for leave to appeal before the | billion. | |||
| permanent health | policies, in relation to the | permanent health insurance benefits | National Labor Court, and the movant filed an appeal. In April 2025, the Company | ||||
| insurance policies, | interest and management | for a period exceeding 24 months, | submitted a response to the motion for leave to appeal. Following a preliminary | ||||
| by unlawfully | fees deduction from the | and for whom the respondent | hearing during which preliminary issues pertaining to the running of the | ||||
| deducting | yield to which the |
deducted and/or deducts the |
proceedings were discussed, the court scheduled a hearing in which the parties | ||||
| management fees | policyholders are entitled, | calculative interest from the return, | will supplement their arguments; the hearing will cover both the motion for leave | ||||
| and calculative | are void. | starting from the payment for the 25th | to appeal and the appeal itself before a panel; the court also issued guidance | ||||
| interest. | month. | regarding the filing of summations and documents. |
| 1. | Date and court |
Defendants | Key claims and causes of action |
Key remedies | Represented class | Status / further details |
Claimed amount |
|---|---|---|---|---|---|---|---|
| 2/2020 | Clal | According to the | Issue orders against the defendants and | The motion classifies the plaintiffs into several subcategories, mainly including: | The proceeding | The plaintiffs | |
| Insurance | plaintiffs, due to "lack | the Insurance Commissioner for the | Any student in a school or kindergarten in the State of Israel who had been insured | is at the stage | estimated the | ||
| District | and another | of knowledge" | discovery of documents and data; order | under a personal accidents insurance policy by the defendants and did not receive a | of the motion to | alleged | |
| Court - | insurance | following the failure to | the extension of the prescription period; | copy of the personal accidents insurance policy at their home, starting from the school | certify being | damage | |
| Central | company | present the personal | order the appointment of a committee | year that started in September 2006, and/or any student whose cause of action against | reviewed. | against Clal | |
| accidents insurance | that will include independent members | the insurance company has become invalid under the statute of limitations; | In March 2025, | Insurance at | |||
| policy (hereinafter - | and will be authorized to discuss and | In addition, the motion defines additional subcategories, comprising students who were | a settlement | approx. NIS | |||
| the "Policy") to the | decide all personal claims under the | born after October 25, 1995, and who, between the ages of 3 and 19 (while in the Israeli | agreement | 1.4 billion, | |||
| students, to the | Policy for three years, in respect of all | education system, from kindergarten and until their graduation from the 12th or 13th | approval | plus approx. | |||
| policyholders, and to | cases before October 25, 2016 | grade), suffered an accident that resulted in physical harm, and who were not paid | motion was | NIS 1.5 billion | |||
| their relatives, and | (hereinafter - the "Committee"), and will | insurance benefits in accordance with the Policy, divided into sub-categories according | submitted, | in damage | |||
| the Policy's non | also be authorized to discuss the issue | to the type of harm, as detailed in the motion; | which focused | attributable to | |||
| publication, the | of the Policy's delivery; order a | In addition, a subcategory comprising of people born in 1974 to 1995, whose members | mainly on the | the two | |||
| policyholders have | procedure for transferring the burden of | are people and/or their parents and/or heirs who were born and/or studied in Israel | publication of | defendants | |||
| not been exercising | evidence; issue a mandatory injunction | between 1974 and 1995 and who were injured or killed after 1992, and did not file | ads regarding | due to breach | |||
| their right to benefits | ordering the defendants to compensate | insurance claims because they did not know about the Policy and its scope; and the | the scope of | of autonomy. | |||
| under the Policy, and | the plaintiffs in accordance with the | subcategory of all policyholders – all students and all their parents, from September | the policy's | ||||
| they are incurring | Committee's ruling; award special | 1992 to September 18, 2016, divided into sub-categories according to the causes of | coverage. | ||||
| damages. | damages to the plaintiffs and the | harm, as detailed in the lawsuit. | |||||
| counsels' legal fees. |
4. Including such motions which were denied and the ruling to deny them was appealed.
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| 2. | court | Defendants | causes of action | Key remedies | Represented class | Status / further details | amount |
| 3/2020 Regional Labor Court - Tel Aviv |
Clal Insurance |
According to the plaintiff, Clal Insurance systematically violates the provisions of the law by charging unlawful insurance premiums for "temporary risk" insurance (payment for insurance coverage when the regular deposits into a savings policy with combined insurance components are discontinued), by making excessive deductions out of the accrued savings amount and thus reducing the accrued savings, without informing the policyholders in advance of making the "temporary risk" insurance and of its terms and rates, and in breach of the duty to send the policyholders up-to-date insurance information sheets on |
(1) Restitution of all funds charged out of the accrual and/or otherwise in respect of the entire period following the termination of employment (except when the policyholder has asked to purchase the insurance coverages in writing). Alternatively, restitution of all funds collected for the period after 3 or 5 months from the termination of their employment, in accordance with the relevant statutory arrangement (hereinafter - the "Automatic Temporary Risk Period"), and in cases of higher insurance premiums, restitution of the excess insurance premiums in respect of the Automatic Temporary Risk Period as well; (2) a prohibition on making "temporary risk" insurances for a period exceeding the Automatic Temporary Risk Period, except when the policyholders request this it in writing; (3) compelling Clal Insurance to return the excess insurance premiums paid by policyholders who were charged double insurance premiums (for the month they returned to work); (4) various provisions relating to future conduct (including a prohibition on increasing premiums, giving prior notice of the purchase of a temporary risk, etc.). |
The represented class for the purpose of the non pecuniary remedies is all policyholders under provident funds or insurance plans within which employers and/or employees make contributions for permanent health insurance and/or insurance in case of death, or any other insurance risk. The represented class for the purpose of the pecuniary remedies is: (a) all the policyholders for whom funds were collected for permanent health insurance or insurance in case of death or any other insured event, out of the accrual funds or any other source, without prior notice; (b) alternatively, policyholders who were charged insurance premiums for periods that exceed the Automatic Temporary Risk Period, unless they agreed in advance; (c) policyholders who were charged higher insurance premiums than the insurance premiums they were charged when they were active policyholders and/or who were charged for new insurance policies that they did not have prior to the termination of their work; (d) policyholders who were charged double insurance premiums. According to the plaintiff, the lawsuit ought not to be subject to any prescription. Alternatively, the claim for pecuniary remedies is made for the period starting 7 years before the lawsuit was filed, i.e., 2020, until the lawsuit is certified as a class action. |
The proceeding is at the stage of the motion to certify being reviewed. Pursuant to the court's ruling, the Commissioner of the Capital Market, Insurance and Savings Authority (hereinafter - the "Commissioner") submitted his position, clarifying that collecting insurance premiums is permissible only in accordance with the provisions of the law and the applicable policy. In March 2025, a settlement agreement approval motion submitted; the agreement sets mechanisms for partial restitution of amounts in respect of some of the allegations included in the lawsuit regarding the duration of the collection of premiums for insurance coverage during the Temporary Risk Period and/or the rate of the insurance premium collected during the Temporary Risk Period. Furthermore, a mechanism was set for notifying policyholders who will enter the Automatic Temporary Risk Period, of the terms of the coverage in accordance with the terms detailed in the agreement. In addition, a mechanism was set for clarifying facts and reaching a decision through an expert regarding another allegation made in the statement of claim (pertaining to policyholders who were charged double insurance premiums); it was also agreed on payment of compensation and legal fees to the movant and their attorney. In September 2025, the Attorney General's position regarding the |
The class action claimed amount was estimated conservatively, according to the plaintiff, at no less than NIS 7 million per year. |
|
| time or at all. | settlement agreement was filed. | ||||||
| Date and | Key claims and | ||||||
| 3. | court 4/2020 District Court - Haifa |
Defendants Clal Insurance and 12 additional insurance companies |
causes of action According to the plaintiffs, the respondents must be compelled to compensate the class members and fully remedy the harm they incurred due to the excess premiums they have been paying for insurance, due to the dramatically reduced use of vehicles during the Covid-19 pandemic and the significantly reduced risk level. |
Key remedies Compensate the class members, repair all the harm they suffered, issue a mandatory injunction ordering the adjustment of the collected amounts to the risk the respondents are actually exposed to during the effective motor period, and/or render a declaratory judgment stating that a material reduction in the use of vehicles, as had occurred, for example, during the effective period, calls for an adjustment (reduction) to the premium. |
Represented class Any policyholder of one or more of the respondents, under a compulsory motor insurance and/or comprehensive motor insurance and/or third party motor insurance policy, during the period commencing on March 8, 2020, and ending on the date of full and final removal of movement restrictions imposed on residents of Israel due to the coronavirus, or part of it. |
Status / further details The proceeding is at the stage of the motion to certify being reviewed. In February 2021, the court ordered the consolidation of the motion to certify this class action lawsuit, with respect to compulsory motor and property insurance policies, with a motion to certify a separate class action lawsuit that concerns similar causes, in which Clal Insurance has not been named as a respondent (hereinafter - the "Separate Motion") which was filed in April 2021. In August 2025, the District Court's rendered its judgment, in which the motion to certify was denied. In November 2025, an appeal against the ruling was filed with the Supreme Court. |
Claimed amount The plaintiffs estimated the alleged damage against Clal Insurance in respect of the period from March 8, 2020, until April 30, 2020, at NIS 103 million, and jointly for all the respondents (except one), at approx. NIS 1.2 billion. Alternatively, for 8 of the defendant companies (that do not include Clal Insurance), it was claimed that the damage is approx. NIS 720,000 thousand. The movants note that the damage accrued further as the collection did not cease. |
| Date and 4. court 7/2020 District Court - Central |
Defendants Clal Insurance and 4 additional insurance companies |
Key claims and causes of action Key remedies According to the plaintiffs, the Compensation/refund of defendants allegedly do not all the amounts the reduce the insurance premiums policyholders in the class for policyholders for whom pre were overcharged by, existing condition exclusions with linkage differences were stipulated, even though and interest as per the the exclusions are claimed to law, as well as a lower the insurance risk, relative mandatory to the risk in insurance policies ordering the defendants held by policyholders for whom to change their modus no such exclusions were operandi. stipulated. |
Status / Represented class further details Claimed amount Anyone who was a policyholder during the period beginning 7 years The before the day of filing the claim and ending on the day of its certification proceeding is as a class action, by one or more of the defendants, under an insurance at the stage of policy for disability, long-term care, life, permanent health, personal the motion to accidents, health (including critical illness, surgeries in Israel or abroad, certify being transplants in Israel or abroad, medications, ambulatory procedures or reviewed. any other medical coverage) that contains an exclusion. For this injunction purpose, an "exclusion" – a policy clause which stipulates that any event / injury / disease, or any risk that materializes and that stems from and/or is related to a pre-existing condition the policyholder had on the day the publications. policy was obtained, are not covered under the policy. |
The plaintiffs estimated that the total damage to all class members with respect to all the defendants totals NIS 1.9 billion, and they note that each defendants' share is in accordance with its market share of the Health and Life Insurance Subsegment, according to the Capital Market Commissioner's |
|---|---|---|---|---|
| Date and | Claimed | |||
| 5. court |
Defendants | Key claims and causes of action Key remedies |
Represented class Status / further details |
amount |
| 9/2020 | Clal | The lawsuit concerns the allegation The relief the plaintiffs |
All of the respondents' clients / In April 2024, a settlement agreement was submitted to the court for |
The plaintiffs |
| Insurance | that the defendants acted contrary to are petitioning for is |
policyholders who were covered approval; under that agreement, Clal Insurance must return a certain |
estimated that | |
| District | and another | the provisions of critical illness damages to the class |
under critical illness insurance and/or percentage of the insurance premiums to the class members, in |
the total |
| Court - | insurance | policies, and specifically – that they members due to past |
critical illness and serious medical accordance with the mechanism set forth in the settlement |
damage to all |
| Central | company | did not act in accordance with the damages, as well as |
events insurance and/or any other agreement, as well as notify the policyholders in the policies that the |
class |
| terms of the policy that stipulate that a declaratory relief |
similar insurance by any other name, lawsuit concerns of the applicable insurance premiums and |
members with | ||
| after a first insured event has and a mandatory occurred, if the policyholder is still injunction |
who experienced their first insured insurance benefits mechanism with respect to the future. In March ordering event, after which they were charged 2025, the State submitted to the Court an objection to the settlement |
respect to Clal Insurance |
||
| covered under the insurance policy, the defendants to |
a higher premium than the agreed agreement and Clal Insurance submitted its response to the State's |
totals NIS | ||
| the insurance amount and the change their modus |
premium in breach of the terms of the position. Further to the state's objections and the court's comments, |
16.8 million. | ||
| monthly premium amount will be operandi. |
insurance policy, in the 7 years before the parties are attempting to draft a proposal to revise the settlement |
|||
| reduced by 50%. | the motion was brought. agreement. |
|||
| Date and | Status / | |||
| 6. court 4/2021 |
Clal | Defendants Key claims and causes of action Key remedies The lawsuit concerns the claim that |
Represented class further details Claimed amount The main remedies the plaintiffs are petitioning All the defendants' customers The proceeding |
The plaintiffs estimated the damage to all |
| Insurance | the defendants are violating the | for are: to instruct the defendants to cease who used the digital services on is at the stage |
class members in millions of shekels, in the | |
| District | and 14 | provisions of the law by transferring | transferring information about their customers to the websites and apps operated of the motion to aggregate. |
|
| Court - Tel | additional | their customers' personal and | third parties, to act in accordance with the law by the defendants in the seven certify being |
|
| Aviv-Jaffa | companies | confidential information, without the | and guard and protect the customers' privacy, to years before the lawsuit was reviewed. |
|
| customers' consent, to third parties | disclose all the documents in their possession filed, and about whom private |
|||
| (in particular, to Google and its | and that may aid in the investigation into the and/or personal and/or |
|||
| advertising service), thus infringing | truthful, and to compensate the plaintiffs for the confidential information was |
|||
| on the customers' right to privacy | pecuniary and non-pecuniary damages they transferred to a third party. |
and violating their lawful obligations.
incurred.
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| 7. | court | Defendants Key claims and causes of action | Key remedies | Represented class | Status / further details | Claimed amount | |
| 7/2021 | Clal | The lawsuit concerns the allegation | The main remedies claimed in the | The defendants' policyholders who purchased from | The proceeding is at the | The plaintiffs estimated the | |
| Insurance | that when receiving an annuity from a | lawsuit are a declaratory order | them a life insurance policy that includes accrued | stage of the motion to | aggregate damage to all | ||
| District | and 6 | profit-participating policy issued |
according to which the interest | savings and investment income participation, issued | certify being reviewed. | class members in an | |
| Court - Tel | additional | between 1991 and 2004, the | deduction from the monthly return | between 1991 and 2004, and from which interest was | The parties are | amount greatly exceeding | |
| Aviv-Jaffa | companies | defendants deduct annual interest at | is a breach of the policies, and | and/or will be deducted at a rate not specified in the | conducting a mediation | NIS 2.5 million. | |
| a rate of 2.5% (or any other rate) out | alternatively – a declaratory relief | policy, based on the provision in the policy, according | procedure to conclude | ||||
| of the monthly return accrued due to | according to which this is a | to which the amount of the monthly pension will | the proceeding. | ||||
| the lower cash surrender value, | depriving condition in a standard | change "each month according to the results of the | |||||
| unlawfully and without any contractual basis under the terms of the policy. |
contract and a motion to order its nullity, and to order a refund of the |
investments net of the interest according to which the amount of the monthly pension was calculated, and |
|||||
| amounts deducted from the class | the appropriate provisions for this matter in the | ||||||
| members' monthly annuity, plus | insurance plan" and/or any other similar provision. | ||||||
| linkage differences and interest, | |||||||
| starting seven years prior to the | |||||||
| date of filing the lawsuit and until | |||||||
| the final ruling on it is rendered, | |||||||
| and to order the defendants to | |||||||
| cease deducting interest out of the | |||||||
| monthly return. | |||||||
| Date and | |||||||
| 8. | court | Defendants Key claims and causes of action | Key remedies | Represented class | Status / further details | Claimed amount | |
| 10/2021 | Clal | The lawsuit concerns the allegation | The main remedies claimed in the | All of the defendants' policyholders aged 21 and under | The proceeding is at the | The plaintiffs estimated the | |
| Insurance | that the defendants unlawfully deny | lawsuit are full compensation to | (or their heirs), who have special needs and who are | stage of the motion to | total alleged damage to the | ||
| District | and | insurance claims by children with | the class for all the harms they | insured under a long-term care insurance policy sold | certify being reviewed. | class members against the | |
| Court - | additional | special needs in the framework of a | were caused and compelling the | by any of the defendants and who suffer from "mental | two defendants, jointly, at | ||
| Lod | company | long-term care insurance policy, even | defendants to comply with the | frailty," who were not recognized by the defendants as | approx. NIS 2.97 billion. | ||
| though, according to the plaintiffs, | insurance agreements. | being "mentally frail" and whose rights under the | |||||
| they meet the definition of an insured event by virtue of "mental frailty" |
policy were denied, with respect to the past period and the future. |
||||||
| according to the terms of the policy, | |||||||
| without checking whether their | |||||||
| condition falls within this definition. |
| 9. | Date and court 07/2022 District Court - Tel Aviv Jaffa |
Defendants | Key claims and causes of action Clal Insurance The lawsuit concerns the allegation that Clal Insurance denies policyholders' insurance claims in private health insurance policies it had marketed until February 2016, which include a basic insurance tier, on the grounds of the claim being filed due to "preventive surgery" that does not meet the definition of the term "surgery" in the policy (hereinafter - the "Basic Tier Policies"); as well as the allegation that Clal Insurance had marketed (for increased premiums) policies that allegedly offer wider coverage than the Basic Tier Policies and that include coverage for preventive surgeries, while this component is already covered by the Basic |
Key remedies The main claimed remedies are a declaration that in Clal Insurance's health insurance policies that define a "surgery" as an "insured event," any medically necessary surgery is included, including a preventive surgery that is intended to prevent a disease, defect, or deformity in the policyholder and/or the harmful effect of the above; a declaration that denying policyholders' insurance claims for coverage in respect of a preventive surgery under a Basic Tier Health Insurance Policy violates the insurance contract; and an order that requires Clal Insurance to contact the policyholders under all Basic Tier Policies, and inform them that preventive surgeries are covered under the |
Represented class The First Class the movant seeks to represent is any person who entered into a health insurance contract with Clal, which includes insurance coverage for "surgery," and whose claim due to a surgery was denied and/or will be denied on the grounds that it is a "preventive surgery" that is not covered by the policy, until a final and irreversible ruling is made in the class action lawsuit. The Second Class the movant wishes to represent is all former or current Clal policyholders who purchased private health insurance policies that expand the insurance coverage to include preventive surgery from Clal Insurance and/or from anyone on its behalf until February 1, 2016, and for which they paid excessive premiums from the date the extended policies were marketed and until the collection stops and/or until a final and irreversible ruling is |
Status / further Claimed details amount The proceeding The is at the stage plaintiff of the motion to estimated certify being that the reviewed. aggregate In November damage 2024, the caused to parties agreed the class to refer the members proceeding to is over NIS mediation. 2.5 million. |
||
|---|---|---|---|---|---|---|---|---|
| 10. | Date and court 10/2022 District Court - Lod |
Defendants Clal Insurance |
Tier Policies. Key claims and causes of action Key remedies The lawsuit concerns the allegation that Clal Insurance's modus operandi is automatic renewal of home insurance policies while raising the insurance premiums from year to year, without obtaining the policyholder's consent. with interest and linkage. |
insurance coverage in the policy. The main remedies sought in the lawsuit are, inter alia, to issue a declaratory order according to which Clal Insurance acted unlawfully, to order Clal to refrain from automatic policy renewals and/or policy renewals at less favorable conditions, and to compensate the class members for the damage they incurred, |
made on the class action lawsuit. Represented class The class the plaintiffs seek to represent is all of the respondent's customers, whose home insurance policy the respondent had extended without their consent, and/or all of the respondent's customers who were charged insurance premiums for a home insurance policy without their consent (including Clal Insurance's customers whose insurance premiums were raised without their consent when the policy was renewed), in the period starting 7 years before the claim was filed and to date. |
Status / The proceeding is at the stage of the motion to certify being reviewed. |
further details Claimed amount The plaintiffs estimated that the aggregate damage caused to the class members exceeds NIS 3 million. |
|
| 11. | Date and court 11/2022 Regional Labor Court - Tel Aviv |
Clal Pension and Provident Funds |
Defendants Key claims and causes of action The lawsuit mainly concerns the The allegation that Clal Pension and Provident Funds unlawfully charges insurance premiums due to insurance grace periods (a payment for insurance coverage when regular contributions to the pension fund are suspended) by grace making deductions out of the accrual, thereby reducing the accrual, without informing the planholders in advance and allowing them to exercise their right to waive the coverage, as well as that it refuses to return the insurance premiums when it learns that the planholder was insured by another pension fund. |
Key remedies Represented class main remedies sought within the lawsuit are a refund of the insurance premiums paid by the class members during the insurance periods, and compelling Clal Pension and Provident Funds to notify planholders of the insurance grace period's commencement, the insurance premium rates, and the options available to them, in advance. |
The represented class is all planholders (past and present) whose pension fund, which is managed by Clal Pension and Provident Funds, became subject to an insurance grace period arrangement without them being notified in advance, and thereby denying their right to choose not to allow the said arrangement to take effect. With respect to monetary remedies, the represented class is all planholders who did not continue to make contributions to their pension funds after the insurance grace period had ended and did not seek to extend the insurance arrangement, as well as all the planholders who opened an additional pension fund and paid double insurance premiums, in the seven years prior to submitting the motion to certify and until a judgment is rendered in the lawsuit. |
Status / further details The proceeding is at the stage of the motion to certify being reviewed. In February 2024, the Commissioner's position was submitted, which states, inter alia, that the extension of the insurance is activated automatically upon the cessation of contributions to the fund and that the management company must notify the planholder of the cessation of the planholder's deposits. |
Claimed amount As a conservative estimate, the class action claimed amount was estimated by the plaintiff at no less than NIS 2.5 million per year and at approx. NIS 17.5 million in total for the seven years preceding the date of filing the motion to certify. |
| 12. | Date and court 03/2023 District Court - Tel Aviv |
Clal Insurance |
Defendants Key claims and causes of action The lawsuit concerns the allegation that Clal Insurance has an improper and illegal practice whereby it partially repays the appraiser's fees to the injured parties, without justification, and without explaining why the fees were reduced. |
Key remedies The main remedies sought in the lawsuit are a monetary remedy according to the gap between the fees the class members paid the appraisers and the payment made to the class members as insurance benefits for this component (hereinafter - the "Pecuniary Damage"), as well as damages for non pecuniary damage in the amount of 20% of the pecuniary damage to all class members. |
Represented class injured party. |
The represented class is any injured party, policyholder, or third party, who is entitled to be reimbursed by Clal Insurance for appraiser's fees the injured party paid to an appraiser in order to assess the damage to the injured party's vehicle, if Clal Insurance did not transfer the full amount the injured party paid for the appraiser's fees to the |
Status / further details The proceeding is at the stage of the motion to certify being reviewed. |
Claimed amount The plaintiff estimated that the aggregate damage the class members incurred exceeds NIS 2.5 million. |
|---|---|---|---|---|---|---|---|---|
| 13. | Date and court 03/2023 District Court - Tel Aviv-Jaffa |
Clal Insurance |
Defendants Key claims and causes of action The lawsuit concerns the allegation that the defendants refuse to finance the policyholders' medical cannabis purchase expenses, which, according to the plaintiffs, is contrary to the provisions of policies that offer coverage for pharmaceuticals that are not included in the Healthcare Services Basket, and the fact that medical cannabis has recognized medical uses in Western countries. |
Key remedies The main remedies sought in the lawsuit are, inter alia, a declaratory remedy stating that Clal Insurance must reimburse the policyholders for their medical cannabis purchase expenses; to order Clal Insurance to contact all their eligible policyholders in recent years and actively invite them to demand the indemnification they deserve; and also, to require Clal Insurance to reimburse all class members for the economic damage they suffered due to their improper conduct and due to a breach of the insurance contract. |
Represented class The class that the plaintiffs seek to represent is any policyholder of Clal Insurance under the Policies and who did not receive reimbursement for their medical cannabis purchase expenses. |
Status / further details The proceeding is at the stage of the motion to certify being reviewed.5 |
Claimed amount The plaintiffs estimated the total claimed amount for all class members at approx. NIS 13.5 million. |
|
| 14. | Date and court 05/2023 Tel Aviv Jaffa Regional Labor Court |
Defendants Clal Pension and Provident Funds |
Key claims and causes of action Key remedies The lawsuit concerns the allegation that when receiving a planholder's request for a disability annuity, the long-term pension fund does not check whether the planholder requires long-term care and/or if the planholder's condition has deteriorated in a way that made the planholder require long-term care, and as a result, the fund does not pay eligible planholders the additional long-term disability annuity. annuity. |
The main remedies sought in the lawsuit are to pay the class members the additional care disability annuity; compensation and/or restitution for not making full contributions to the fund and for yield losses class members incurred as a result of the above non-payment; obligating the fund to give the fund's physicians accurate instructions in connection with examining conditions that require long-term care when reviewing requests for a disability |
Represented class The represented class includes planholders of Clal Pension and Clal Supplementary Pension funds who have disability insurance coverage, who are insured with a pension fund and are entitled to a disability annuity, and who, due to their medical condition on top of their permanent health, require long term care, and the pension fund did not supplement monthly payments for policyholders who, in addition to having a disability pension is a patient requiring long-term care. |
Status / further details reviewed. the submitted. |
The proceeding is at the stage of the motion to certify being An amended motion for class certification was submitted in November 2024, in which similar allegations were made to the allegations in the original motion to certify. In May 2025, regulator's position regarding the case was |
Claimed amount According to the plaintiff, the class action claimed amount cannot be estimated; however, for the purposes of the fee, it was put at no less than NIS 2.5 million per year and approx. NIS 18.75 million in total for the seven years preceding the date of filing the motion to certify. |
5. In July 2022 and in September 2022, motions to certify the claims as class actions against Clal Insurance, concerning similar claims and causes of action (hereinafter - the "Earlier Proceedings") were submitted to the District Court in Tel Aviv-Jaffa. In January 2023, the court ruled in favor of consolidating the Earlier Proceedings, and accordingly, the proceeding was filed in March 2023.
| Date and | Claimed | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 15. court | Defendants | ; | Key claims and c | auses of action | Key remedies | Represented | class | Status / further dea | tails | amount | |
| 05/2023 | Clal Holding | S | cerns the allegation of o | damage | e Compensation for | The class the | movant seeks to | This lawsuit was f | filed further to a | class The | |
| Clal Insuran | ce | to planholders in providen | action lawsuit filed in | ||||||||
| District | Clal Pension | and Provident | e insurance, and savings | ||||||||
| Court | Funds | rana i rovidoni | Group companies, in light | by the Court in May | |||||||
| (Economic | Clal Cal May | navot Israel | g to sell the Alrov Prope | I substantive jurisdict | aggregate | ||||||
| Department | , | ension Fund for | Irov") shares held by the | In July 2024, the | |||||||
| - Tel Aviv- | d Independent | the investment of the policy | • | I respondents' requ | |||||||
| Jaffa | l. (a subsidiary of | funds, to the Israel- td. (hereinafter - " Israel Ca |
2021. | DV OII Maich 16 |
|
||||||
| ce (held at 50%) | between some of the response | 2021. | officers and memb | ||||||||
| (hereinafter | , | olling shareholder, and des | Committee. who | ||||||||
| ` | , | me of signing the agreem | • | respondents to the | |||||||
| Company of | fficers and | allegedly had an offer fr | the proceeding will | ||||||||
| investment of | committee | Alfred Akirov to pur | rchase the Alrov shares at a | price of | f | only against the oth | er respondents. | ||||
| members | r than the price Israel Cana | ada paid | t | The proceeding is a | motion | ||||||
| for Alrov shares. | to certify being revie | ewed. | |||||||||
| 0.4.45.5 | |||||||||||
| Date and | Defendent | Wassalatina an | and all also | Status / further | |||||||
| 16. court 06/2023 |
Clal | d causes of action | ation that following the | medies | itioning for io t | ented class | details The proceeding | amount The plaintiff | |||
| 00/2023 | Insurance | egarding the increase in | |||||||||
| Regional | mourance | 1 2016 (hereinafter - the | estimated the | ||||||||
| Court - | • | erns an increase in the | , | aggregate | |||||||
| Haifa | ,. | mployers are required to | • | , , | damage to all | ||||||
| nafter - the "Increased | class members | ||||||||||
| Contributions' | ), Clal Insurance | opened new executive | the disc | cretion of the court; to pa | ay the people v | vho are whom, | after June 30, 2016, it | 2025, the court | in millions of | ||
| • | ` | "Contribution Policies") | , | 0 | • | , | • | shekels. | |||
| old executive insurance | |||||||||||
| before May 31, 2001 es"), while the annuity |
|||||||||||
| ` | ribution Policies were not | , | · | • | la | ||||||
| cial than the guaranteed | , | in the lawsuit. | 16 | ||||||||
| • | ld Policies, and redirected | , | • | ni porcon. | in the lawcait. | ||||||
| sed Contributions into the | |||||||||||
| -pecuniary damage due | |||||||||||
| Date and | Defendant | Kan aleksa : | Varanandis - | _ | Otatus (find) | u dataila | lused out over t | ||||
| 17. court | causes of action | epresented class | o to roproso-1 | Status / further | imed amount | ||||||
| 06/2023 | Clal Insurance, |
• | Repayment of the fu deducted as tax out of |
, , | e motion to The the |
• | |||||
| District | Clal Pension | "recognized annuity" portio | aggregate | ||||||||
| Court - Tel | the annuity to the cl | ||||||||||
| Provident | • | pients' "recognized | surance funds managed | , | |||||||
| Funds and 4 | , , | pension products | spondents, who was e | , , | , | ||||||
| additional | they manage, | and apply a tax | ex | cemption on their annuit | y in respect of | Authority. | : : | are | paid annuities | ||
| companies | • | o that component, | eir "recognized annuity | ||||||||
| have resulted in | s this term is defined in th | ||||||||||
| payments to the | rdinance, and did no | ||||||||||
| class members. | pove exemption, as c | or January 1, | • | • | |||||||
| 20 | 012, and thereafter. | proceeding rath | er than as a third part | у. аете | endant. |
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| 18. court |
Defendants Key claims and causes of action | Key remedies | Represented class | Status / further details | Claimed amount | |||
| 08/2023 Central District Court - Lod |
Clal Insurance |
The claim concerns the contention that in insurance policies marketed by Clal Insurance, in a plan of the type "self-defense" and/or any other marketing name, Clal Insurance was asked in the insurance registration form (the insurance offer) to insure its policyholders under an insurance plan that includes several forms of insurance coverage, including insurance coverage for perpetual disability due to accident, yet in practice it issued policyholders different and disability insurance coverage of the type "loss/impairment of functioning". |
Provision of a mandatory injunction pursuant to which Clal Insurance is required to update the insurance policies with insurance coverage of the type perpetual disability due to accident, required to provide the class members with insurance coverage in respect of perpetual disability due to accident, and charged with special interest. |
All Clal Insurance policyholders with health-insurance policies within the "self-defense" plan, and/or any other marketing name, issued by Clal Insurance with insurance coverage of the type "loss/impairment of functioning" in contradiction of the statements in the insurance offer form, which noted insurance coverage of the type "accidental disability," as well as Clal Insurance policyholders with this policy who were denied their entitlement insurance benefits for perpetual disability due to an accident event based on the argument that no such coverage exists in the policy. |
to receive |
The proceeding is at the stage of the motion to certify being reviewed. |
The plaintiff estimated that the aggregate damage the class members incurred exceeds NIS 2.5 million. |
|
| Date and 19. court |
Defendants Key claims and causes of action Key remedies |
Represented class | Status / further details | Claimed amount | ||||
| 09/2023 District Court - Tel Aviv |
Clal Insurance and 7 additional insurance companies |
The claim concerns the contention that the defendants do not pay for insurance incidents and do not provide towing services to policyholders who purchase a towing rider in cases in which it is necessary to tow the insured vehicle using a towing lift, and that they charge these vehicle owners added payment, despite the fact that this matter is not expressed in the language of the riders. |
The remedies sought are, among other matters, compensation in respect of reimbursement of premium payments, towing costs, and non-pecuniary damages ("pain and suffering") in the amount of NIS 3,000 per class member, and in addition, amendment of the language of the riders issued on behalf of the respondents. |
towing to a garage). | The class in the name of which the claim is filed is defined as the "the class of consumers who hold or held riders of respondents 1-8 in the last 7 years prior to the filing of the claim and in the period after the filing of this claim, until a judgment is rendered, whose vehicle necessitates the possibility or requires towing via lift when the vehicle is inoperable (requiring |
Clal Insurance. before the District Court. |
In November 2024, the court ordered a severance of proceedings by way of filing separate motions for certification, while ordering that most of the respondents be stricken out, including In January 2025, the movants appealed against the court's above ruling to the Supreme Court. After the Supreme Court's proposal of an agreed withdrawal was unsuccessful, a judgment was handed down in June 2025 according to which the lawsuit against Clal Insurance and another company will continue to be heard |
The plaintiff estimated the aggregate damage to all class members at approx. NIS 80 million. |
| Date and | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 20. | court | Defendants | medies | Represented | Status / further | amount | ||||
| 11/2023 District Court - Tel Aviv |
Clal Insurance and 7 additional insurance companies |
The lawsuit concerns the claim that The r when setting the price of premiums in declara life, health, and P&C insurance policies, injuncti | emedies sought are tory relief, a mandatory on, reimbursement or on of the premiums e date of declaration of e of emergency, and ary and non-pecuniary |
event in wartime, but, in light of their call-up for reserve military service, the actuarial risk in connection with whom has decreased, and accordingly, action should be taken to reimburse and/or reduce the premium; (2) policyholders of the respondents, mainly in P&C insurance, who, due to the declaration of a state of emergency and the transition of government institutions, public entities, and dual-purpose entities to an emergency work format, will be unable, or able in a partial and limited manner, to exercise the insurance service and/or coverage; (3) policyholders of the respondents who, due to the declaration of a state of emergency and the transition of government institutions, public entities, and dual-purpose entities to an emergency work format, cannot receive services such as treatment and elective surgeries at public hospitals. (4) Policyholders in P&C insurance – property policies of the various types, vehicle, home - which, due to the state of emergency, their inherent risk decreased substantially; (5) policyholders of various policies in the area of business, the risk of which has significantly decreased due to the state of emergency. | ||||||
| 21. | Date and court | Defendants | Key claims and causes of action | Key remedies | Represented class | Status / further de | Claimed nmount |
|||
| 21. | court 12/2023 Regional Labor Court - Haifa | The action involves the claim that the defendar unlawfully collects insurance premiums in the comprehensive pension fund under it management that are higher than those it was entitled to collect, while reducing the amount of the accrual of the fund's planholders: (a) where receiving retroactive contributions - insurance premiums are collected that are higher than the insurance premiums that the defendant should have collected; (b) as a result of attributing "insured income" that is higher than the planholder's salary when the rate of contribution for rewards was more than 11.5% of the planholder's salary and less than 13%; (c) as a result of collecting insurance premiums due to the portion of the planholder's income that exceed the monthly contribution ceiling for the pension fund stipulated in the law. | t Restitution of insurance which were collected class members plus in linkage differences; on the nullity of proving regulations which we expend the relevant year prohibition on the drompany to carry our mentioned in Section above. | ed from the interest and A declaration visions in the re in effect in rs and a management at the actions | The class the plaintiff seeks to represent in during the 7 years that ended on the day submitted, was a planholder of the compression of "Clal Pension," and from whom collected an insurance premium calculated camount greater than the maximum amount according to the law and/or according to the | the motion was chensive pension the respondent on the basis of an it for this matter, he fund's bylaws |
The proce is at the st of the moti certify beir reviewed. | eding Tage as age as are cong a y to on p s | The class action slaimed amount was sistimated conservatively according to the solaintiff, at millions of chekels, without apecifying an amount. |
| 22. | Date and court 01/2024 District Court - Jerusalem |
Clal Pension and Provident Funds |
Defendants Key claims and causes of action The action involves the claim that the defendant raised the management fees in planholders' accounts in the products managed by it without sending them any notice in advance according to the law. |
Key remedies Restitution of the all the amounts which unlawfully collected from each of the class members together with the returns that said funds would have yielded in the accrued savings. |
were | Represented class The class the plaintiff seeks to represent is all planholders of provident funds and/or advanced education funds and/or pension funds and/or any other instrument managed by the respondent (including savings instruments which were managed by those replaced by the respondent and anyone who was a planholder thereof during the relevant years) - including deceased planholders and/or their beneficiaries, for whom management fees were raised without being notified as required by law, during the period starting in January 2008 and ending in January 2017, with the exception of three price increases for which res judicata was granted in Class Action 15-03-59823. |
Status / further details The proceeding is at the stage of the motion to certify being reviewed. |
Claimed amount The claimed amount was estimated by the plaintiff at more than NIS 2.5 million. |
|---|---|---|---|---|---|---|---|---|
| Date and | Status / further | Claimed | ||||||
| 23. | court 01/2024 District Court - Jerusalem |
Defendants Clal Pension and Provident Funds |
Key claims and causes of action The action involves the claim that the defendant charged management fees at a rate that exceeds the rate permitted by law, in the accounts of planholders with whom contact has been lost or in the accounts of deceased planholders. |
Key remedies Restitution of the all the amounts which were unlawfully collected from each of the members together with the returns that said funds would have yielded in the accrued savings. |
class | Represented class The class the plaintiff seeks to represent is all planholders of provident funds and/or advanced education funds and/or pension funds and/or any other instrument managed by the respondent (including savings instruments managed by those replaced by the respondent and anyone who was a planholder thereof during the relevant period) - including deceased planholders and/or their beneficiaries, from whom management fees were collected at a rate higher than the maximum rate stipulated in Regulation 8 of the Supervision of Financial Services Regulations (Provident Funds) (Management Fees), 2012, during the period beginning on January 1, 2013, (the date of entry into force of the aforementioned regulations) and ending with a final and decisive ruling in the action. |
details The proceeding is at the stage of the motion to certify being reviewed. |
amount The claimed amount was estimated by the plaintiff at more than NIS 2.5 million. |
| 24. | Date and court |
Defendants Key claims and causes of action | Key remedies | Represented class | Status / further details |
Claimed amount |
||
| 06/2024 District Court - Haifa |
Clal Insurance and 7 additional companies |
The lawsuit concerns the claim that installers of windshields, who operate on behalf of the defendants under the "windshield insurance" rider, do not calibrate the safety systems installed on the vehicle's front windshield when the dismantle the broken windshield and install the new (replacement) one, in violation of the provisions of the law; it is also claimed that the defendants did not inform the policyholders - when they purchased the riders - that the latter will not include the testing and calibration of the safety system when the front windshield is replaced. |
Declaratory relief whereby the calibration of the safety system is included in the policy / rider covering damage to the windshields; a mandatory injunction ordering the defendants to summon Class A to auto repair shops to test and/or calibrate the safety systems; refund the funds, which were collected from Class B members; paying a monetary compensation to all Class C members. |
the front windshield. | Three classes: A class of consumers who hold or held the riders/windshield insurance of the respondents in the 7 years preceding the filing of the lawsuit and when they had the windshield replaced under the rider, the safety system in their vehicle was not tested and/or not calibrated as part of the process of replacing the front windshield; a class of consumers who hold or held the riders/windshield insurance of the respondents in the 7 years preceding the filing of the lawsuit and when they had the windshield replaced under the rider, the installer on behalf of the defendants charged them for testing and/or calibrating the safety system; a class of consumers who own a vehicle equipped with a safety system, who purchased a rider/windshield insurance from the defendants in the 7 years preceding the filing of the lawsuit, and were not told when they purchased the rider that the coverage will not include testing and calibration of the safety system as part of the replacement of |
The proceeding is at the stage of the motion to certify being reviewed. |
The claimed amount was estimated by the plaintiff at more than NIS 2.5 million. |
| Date and | C | Claimed | ||||
|---|---|---|---|---|---|---|
| 25. court | Defendants Key claims and causes of action | Key remedies | Represented class | Status / further detail | s a | mount |
| 07/2024 | Clal Insurance The lawsuit concerns the claim that | |||||
| following conditions: (1) Clal Insurance | ||||||
| District | policyholders, who are entitled to insurance | |||||
| Court - | benefits and/or to a refund of insurance | |||||
| Tel Aviv | premiums and/or any type of refund, to whose | |||||
| registered address and/or their address as | .5 million. | |||||
| updated with Clal Insurance the latter mailed | ||||||
| , , | checks, which have not been cashed by the policyholders and/or checks, which were | |||||
| , , , , | 1 7 | cashed but no interest and linkage | · · | |||
| differences were added to their amount; (2) | ||||||
| Clal Insurance policyholders, whose bank | comments | |||||
| account details or payment card details were | ||||||
| held by Clal Insurance on the date on which | ||||||
| amounts due to them on time, and its | policyholders, if it does not have the means | the abovementioned checks were mailed | · · | |||
| obligation to pay interest and linkage | of payment details, and allow the | and/or where Clal Insurance was able to | ||||
| obtain those details during the seven years, | ||||||
| which preceded the filing of the lawsuit, or | ||||||
| which the funds are actually paid. | within the normative limit in accordance with | |||||
| refunded insurance premiums. | the ruling of the honorable court, and through | |||||
| the date, which will be set by the honorable | ||||||
| court in its decision; and alternatively, to define the class in any other way it will deem | ||||||
| appropriate. | ||||||
| арргорпасе. | ||||||
| Date and | Status / | Claimed | ||||
| 26. court | Defendants Key claims and causes of action | Key remedies | Represented class | further details | ||
| 12/2024 | Clal Insurance The lawsuit concerns the allegation the | enresent consists of all | The | |||
| 12/2021 | policy's Clal Insurance policyholders holding | claimed | ||||
| District | ely, the movant, and other Clal Insurance hea | |||||
| Court - | ive," as of any kind, whose claims for insurance | was | ||||
| Central | policies kind of imaging-guided injection C | estimated | ||||
| , and is and/or who were paid a lower comp | by the | |||||
| on, in its the amount they are entitled to be pai | plaintiff at | |||||
| ry order accordance with the provisions of the | more than | |||||
| • | nvoking subject to the prescription period, and | d until a final judgment | NIS 2.5 | |||
| the policy. | the "injection exclusion." | on the lawsuit is handed down. | million. |
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| 27. | Date and court |
Defendants Key claims and causes of action | Key remedies | Represented class | Status / further details |
Claimed amount |
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| 02/2025 District Court - Central |
Clal InsuranceThe lawsuit concerns the allegation that Clal Insurance unlawfully requires its policyholders to sign an overly broad, one-sided settlement document it has drafted, which severely prejudices its policyholders and denies their rights with respect to events unrelated to the event for which the settlement document is signed, allegedly in contravention of the law, while continuing to collect the full premium in a manner that constitutes a breach of the insurance contract, thereby unjustly enriching itself at the expense of its customers. |
(A) A mandatory injunction to amend the settlement documents; (B) for the members of Class A – to pay each class member whose claim is deemed justified the compensation amount they are owed, with lawful interest and linkage differences, plus NIS 1,000 in damages for non-pecuniary damage; (C) for the members of Class B – to inform the policyholder that they may file a claim for an additional event, which shall be investigated in accordance with the policy's terms and conditions; to extend the lawful prescription period for any date, as required; and to pay each class member who files a claim which is deemed justified, the total compensation amount they are owed, plus lawful interest and linkage differences, while paying each class member NIS 100 in damages. |
(hereinafter – "Class B"). | The classes that the plaintiff seeks to represent consist of: (a) any person who signed a release document in favor of the respondent, containing a provision that denies the right to compensation for an event which is unrelated to the event for which the release document was signed, resulting in the denial of a separate claim which is unrelated to the event for which the settlement document was signed (hereinafter – "Class A"); and (b) any of the respondent's policyholders who signed a release document containing a provision that denies their eligibility for compensation for an event which is unrelated to the event for which the release was signed, and who did not file another claim against the respondent |
The proceeding is at the stage of the motion to certify being reviewed. |
The claimed amount was estimated by the plaintiff at more than NIS 2.5 million. |
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| 28. | Date and court 02/2025 Regional Labor Court - Tel Aviv |
Clal Pension and Provident Funds Ltd. |
Defendants Key claims and causes of action Key remedies The lawsuit concerns the allegation that the defendant unlawfully charges to its planholders debts stemming from the failure on the part of these planholders' respective employers to make pension contributions by the deadlines required by law. |
Restitution of the funds unlawfully charged to the class members, plus linkage differences and interest; damages for non-pecuniary damage; restitution of the (alleged) enrichment funds in Clal Pension and Provident Funds' possession; a prohibition on Clal Pension and Provident Funds to charge to its planholders any debt stemming from failure on part of the respective planholder's employer; and an order compelling Clal Pension and Provident Funds to implement the provisions of Section 19A of the Wage Protection Law. |
Represented class Anyone to whom the defendant charged and/or attempted to charge funds stemming from their respective employer's failures, from the date the defendant first implemented this policy, until the date this lawsuit is certified as a class action. |
Status / further details The proceeding is at the stage of the motion to certify being reviewed. |
Claimed amount The claimed amount was estimated by the plaintiff at more than NIS 2.5 million. |
|
| 29. | Date and court 04/2025 Regional Labor Court - Tel Aviv |
Clal Insurance |
Defendants Key claims and causes of action The lawsuit concerns the allegation whereby Clal's collection management fees from monthly allowances paid to its policyholders is non-transparent, illegal and in breach of the terms of the policy. It was also claimed that the management fee amount increases during the allowance payment period, and that Clal Insurance conceals the amount and refuses to disclose it. |
Key remedies Restitution of the management fees of collected unlawfully from class members, plus linkage differences and interest from the collection date through actual payment, and the issuance of a permanent injunction prohibiting Clal Insurance from collecting management fees from allowances it pays to its policyholders, or any other remedy in favor of the public. |
Represented class Anyone who received a monthly allowance from Clal Insurance, from which management fees were deducted, and anyone who is expected to receive such an allowance until the class action certification date, or until a judgment is rendered in the lawsuit or until Clal Insurance stops collecting management fees from allowances it pays, whichever is later. |
Status / further details The proceeding is at the stage of the motion to certify being reviewed. |
NIS 2.5 million. | Claimed amount The claimed amount was estimated by the plaintiff at more than |
| Date and 30. court 06/2025 Regional Labor Court - Haifa | Defendants Clal Insurance | Clal allegedly sets the cost of insurance coverages such that their cumulative rate exceeds the limit of 35% of the contributions towards the retirement benefits component in the policy, by removing the permanent health | damage they incurred; (b) hand down a declaratory judgment according to which Clal Insurance acted unlawfully; (c) order Clal Insurance to change the way it conducts itself, including retroactively, regarding with respect to the manner in which data is presented in the Annual Financial | funds and/or insurance funds (as defined by law), who were charged insurance premiums at a rate, | the stage of the motion to certify | Claimed amount The claimed amount was estimated by the plaintiff at more than NIS 3 million. |
|---|---|---|---|---|---|---|
| Date and 31. court 07/2025 District Court - Central | Defendants Clal Insurance |
Clal charges its customers NIS 10 in "handling fees" due to a bounced payment, without having a contractual right to do so; it is also alleged that Clal |
according to which Clal Insurance acted unlawfully; order Clal Insurance not to charge handling fees without appropriate regulation; and order payment of compensation to class members with | 0 , | the stage of the motion to certify | Claimed amount The claimed amount was estimated by the plaintiff at more than NIS 3 million. |
| Date and | Represented | Claimed | ||||||
|---|---|---|---|---|---|---|---|---|
| 1. | court | Defendants | Key claims and causes of action | Key remedies | class | Status / further details | amount | |
| 7/2019 Regional Court - Tel Aviv |
"Atudot" - Pension Fund for Workers and Independent Workers Ltd. (a subsidiary of Clal Insurance (held at 50%) (hereinafter - "Atudot") |
The lawsuit concerns the allegation whereby Atudot charges its planholders, in addition to management fees, "investment management expenses" (hereinafter - "direct expenses") in the absence of a contractual provision that allows it to charge such expenses and in contrast with the fund's bylaws. |
The plaintiffs seek to compel Atudot to return the excessive direct expenses amounts they were charged. |
The planholders in the pension funds who were charged investment management expenses in the seven years before the relevant lawsuit was filed. |
In June 2023, the Supreme Court handed down its judgment on the motion for leave to appeal in a motion for class certification regarding direct expenses charges in private individual life insurance policies (which Atudot was not a party to), and granted the appeal on the certification ruling, stating that insurance companies and management companies serve as trustees for the planholders' funds, and are entitled to charge expenses in their capacity as such. In February 2024, a judgment was issued dismissing the motion to certify the class action against Atudot. In March 2024, the plaintiff appealed to the National Labor Court. In March 2025, a judgment was rendered under which the appeal was stricken out, at the agreement of the parties and further to the Court's recommendation. |
The class action claimed amount was set at approx. NIS 41 million, based on an assessment. |
||
| Date and | Claimed | |||||||
| 2. | court | Defendants Key claims and causes of action | Key remedies | Represented class | Status / further details | amount | ||
| 04/2022 District Court - Tel Aviv-Jaffa |
Clal Insurance |
The lawsuit concerns the allegation that Clal Insurance continues to charge premiums from policyholders, even after the latter announce their policy's cancellation, as the cancellation takes effect only on the 1st of the following calendar month after Clal Insurance receives the notice, rather than within 3 days from the date of delivering the policyholders' cancellation notices, as required in accordance with the legislative arrangement. It was claimed that no full disclosure is made to policyholders of the applicable arrangement in case the policyholder cancels the policyholder, before purchasing the policy. |
average differences and interest. |
The main claimed remedies are a declaratory remedy, according to which a policyholder's cancellation notice would take effect within 3 days from the date of its delivery, and a monetary remedy in the form of returning all premiums policyholders were charged due to the period beginning from the fourth day after the delivery of the cancellation notice, and 50% of the monthly premium compensation to the class members whose respective cancellation notice had been delayed due to the provisions of the policy, with added linkage |
The class the movant seeks to represent is: (a) all policyholders who notified Clal Insurance of the policy's cancellation and Clal Insurance did not cancel their respective policy within 3 days from the date of delivering the cancellation notice; (b) all policyholders who notified Clal Insurance of the policy's cancellation and whose cancellation notice was somehow inadequate, and Clal Insurance did not notify the policyholders of the inadequacy within 3 business days from the date of delivery of the cancellation notice; (c) all policyholders who as wanted to cancel the policy at any time in the previous calendar month before the last 3 days of that month, and delayed their cancellation notice due to the contractual arrangement whereby the cancellation would take effect from the 1st of the calendar month following Clal Insurance's receipt of the cancellation notice. |
In March 2025, a judgment was rendered, approved an agreed motion for withdrawal of the motion to certify, in which Clal Insurance agreed to add a disclosure to the existing disclosure - prior to the purchase of the policy - regarding the date on which the cancellation would come into effect. It was further agreed to pay the plaintiff and their counsel negligible amounts. |
The which plaintiff estimated the aggregate damage to all class members in many millions of shekels. |
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| Date and | Status / | Claimed | ||||||
| 3. | court | Defendants Key claims and causes of action | Key remedies | Represented class | further details | amount | ||
| 12/2022 District Court - Lod |
Clal Insurance |
The lawsuit concerns the allegation that in the event of damage caused by a trailer and a towing vehicle, Clal Insurance (as the insurer for either the trailer or the towing vehicle) refuses to pay for the full damage caused to a third party, as it has undertaken to pay in the policy, and pays only half of it, on the grounds that the liability for damage caused by a trailer or by a towing vehicle must always be divided equally between them. |
have not yet been issued. | The main remedies sought in the lawsuit are a monetary remedy that includes, inter alia, compensation for the deductible paid to the other insurer, a refund of the premium to the policyholders, a mandatory injunction ordering Clal Insurance to indemnify the third parties for the full damage caused in the context of an applicable policy, and a duty of disclosure with respect to new policies that |
The represented class is all Clal Insurance policyholders who purchased a trailer and/or towing vehicle third-party insurance and/or compulsory insurance policy in the 7 years preceding the submission of this motion; or, alternatively or in addition: all Clal Insurance policyholders who purchased a trailer and/or towing vehicle third-party and/or compulsory insurance policy from it, who had to pay a double deductible for a single incident of damage caused to a third party and/or who were forced to pay out of pocket for half or part of the damage caused to the third party. On March 2025, the court handed down a judgment confirming a withdrawal motion. |
In March 2025, the District Court handed down a judgment in which a motion to withdraw the lawsuit was approved, without a costs order. |
The plaintiffs estimated that the aggregate damage the class members incurred exceeds NIS 2.5 million. |
| 4. | Date and court |
Defendants Key claims and causes of action | Key remedies | Represented class | Status / further details | Claimed amount | |
|---|---|---|---|---|---|---|---|
| 9/2020 District Court - Haifa |
Clal Insurance |
According to the plaintiff, Clal Insurance does not act in accordance with its undertakings, as it regularly refunds its policyholders for a significantly lower amount than the amount it warranted within the implementation of the "no claims bonus" clauses in health policies Clal Insurance used to sell, which entitle policyholders to be refunded part of the insurance premiums they paid if no insurance claims are made over the period specified in the policy. |
The remedy the plaintiff is petitioning for includes compelling Clal Insurance to compensate each of the class members entitled to the no claims bonus for the relative share of the insurance premiums they were not refunded, with interest and linkage. |
All Clal Insurance policyholders that hold private and collective health insurance policies, including extended health insurance and full liability insurance and including policies whose names had been changed over the years, that include a "No Claims Bonus" clause, who did not claim and/or refrained from claiming benefits for 3 years or any other period in accordance with the policy, and were entitled to a refund of 10% of the insurance premiums they had paid, or another refund rate according to the terms of the policy, and were paid a lower amount than the amount they are owed under the terms of the policy during the lawsuit period. |
In May 2025, the Haifa District Court handed down a ruling dismissing the motion to certify. |
The plaintiff estimated the damage to all class members at NIS 33,575,080 in the seven years prior to filing the lawsuit. |
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| Date and | |||||||
| 5. | court | Defendants Key claims and causes of action | Key remedies | Represented class | Status / further details | Claimed amount | |
| 01/2023 Regional Labor Court - Tel Aviv |
Clal Insurance |
The lawsuit concerns the allegation that Clal Insurance unlawfully reduced the insurance benefits to which policyholders awarded permanent health insurance are entitled, without obtaining the policyholders' explicit prior consent and in breach of the provisions of the policy and the Capital Market Authority's instructions, as well as in breach of the duty of disclosure, while committing deception and without sending the policyholders any notice or alert of the need to pay an additional premium or reduce the insurance coverage. It was also argued that the monthly benefits paid to policyholders who have permanent health insurance coverage were reduced or will be reduced in the future, due to the premium increase as the policyholders grow older. |
Declaratory relief that prohibits Clal Insurance from reducing the insurance benefits for permanent health without obtaining the policyholder's explicit written consent, and a monetary remedy that requires Clal Insurance to pay the class members who suffered a permanent health event the difference to make up the insurance benefits amount. |
The represented class is: with respect to the future arrangement – all Clal Insurance policyholders who have permanent health insurance and for whom, according to Clal Insurance, the insurance coverage rate is reduced or will be reduced in the future due to an increase in the premium as they grow old; and with respect to the monetary remedies – all past and present class members who had an insured event, and their insurance benefits were reduced by Clal Insurance without the policyholder's explicit, active, and prior consent. |
In June 2025, the Court approved a motion for approval of a settlement agreement, whose main terms stipulate the issuance of a notice to class members, informing them that the scope of coverage in permanent health insurance would be diminished due to the inadequacy of the premium payments to secure the monthly compensation rate, turning it into a substantive judgment. |
The plaintiff estimated the aggregate damage to all class members at NIS 18 million in the 3 years preceding the lawsuit filing date. |
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| 07/2024 Regional Court - Haifa |
Clal Insurance and additional defendants |
The lawsuit concerns the claim that the defendants unilaterally change the expiry date of the policy period in permanent health insurance policies of the class members to reflect the policyholder's "insurance age", which varies from their calendar age, without disclosure as required by law, and consequently, among other things, the insurance benefits to policyholders, who experienced the insured event, are not paid until the end of the policy period they selected as part of the insurance offer, but rather until an earlier date. Furthermore, policyholders who have not yet experienced the insured event are at risk that if they experience an insured event in the future, they will receive insurance benefits by a date, which is earlier than the end of the policy period, which they selected as part of the insurance offer. |
(a) Declaratory relief whereunder the policy period of permanent health insurance policies purchased by the class members ends at the earlier of the end of the calendar policy period as requested by the policyholder or on the calendar retirement age prescribed by law (hereinafter - the "Calendar Date"). (b) Pecuniary remedy - pay Class B members insurance benefits through the Calendar Date plus linkage differences and interest; (c) Compensation in respect of the non pecuniary damage totaling NIS 100 to each of the class members. |
(a) Policyholders insured under a permanent health insurance policy, whose coverage period will end earlier than their calendar age, and have not yet experienced an insured event; and (a) Policyholders (past or present) insured under a permanent health insurance policy, who experienced an insured event, but have not been paid insurance benefits through the end of the insurance period set based on their calendar age. |
In June 2025, the court approved an agreed motion for withdrawal of the lawsuit. |
The claimed amount was estimated by the plaintiff at more than NIS 2.5 million. |
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| Date and | |||||||
| 7. | court | Defendants Key claims and causes of action | Key remedies | Represented class | Status / further details | Claimed amount | |
| 9/2015 District Court - Tel Aviv |
Clal Pension and Provident Funds, as well as four other companies that manage pension funds |
According to the plaintiffs, who are planholders in the pension funds managed by the defendants, the mechanism to compensate agents and brokers with fees and commissions as a rate out of the management fees planholders are charged, as had been the custom among the defendants, is a breach of the duty of loyalty toward the planholders in the provident funds the defendants manage, and leads to the collection of higher management fees than is appropriate by the defendants. |
To require the defendants to alter the agent compensation mechanism and to pay the planholders back the excessive management fees is they were charged. |
Planholders of provident funds managed by the plaintiffs, who were charged management fees from which the agents' commission derived based on the management fees amount. |
In November 2022, the District Court's rendered its judgment, in which the motion to certify was denied. In January 2023, the plaintiffs appealed the judgment. In July 2025, the appeal was dismissed without a costs order, after the class plaintiffs retracted their appeal. |
The plaintiffs estimated the damage to all class members at approx. NIS 2 billion, reflecting approx. NIS 300 million in annual damage since 2008. |
|
| 8. | Date and court |
Defendants Key claims and causes of action | Key remedies | Represented class | Status / further details | Claimed amount | |
| 05/2024 District Court - Tel Aviv |
Clal Insurance |
The lawsuit concerns the allegation that the defendant offered retired policyholders in the "Hassneh" policies an annuity track that guarantees a higher number of annuities than the annuity track they would have been entitled to according to the terms and conditions of the policy, in a manner that has reduced the total annuity that the policyholders received. |
To allow all class members to retroactively choose an annuity track in accordance with that said in the policy (as alleged), and to pay anyone who chooses this the difference between the amount that the policyholder would have been entitled to according to the terms and conditions of the policy and the amount actually paid by the defendant, plus linkage differences and interest. |
The class that the plaintiff seeks to represent consists of policyholders who hold an executive insurance policy issued by "Hassneh" and that is managed by the defendant, who chose a different annuity track from the track set out in the policy or who chose to receive their accrued balance in the policy as a lump sum. |
In November 2025, the court approved an agreed motion for withdrawal of the lawsuit. |
The plaintiff estimated the aggregate damage to all class members at approx. NIS 900 million. |

2.2.1 .In addition to the material class action lawsuits, described in Note 9 (2.1.1), the pending motions to certify material lawsuits as class actions, described in Note 9 (2.1.2), and the motions to certify material lawsuits as class actions which were dismissed in the reporting period, described in Note 9 (2.1.3), there are pending motions to certify class actions against the Company and its consolidated companies (except for the Max Group Companies) that, according to the Company's estimate, are immaterial,7 and therefore there is no detailed description thereof in the financial statements. As of the date of the report, 6 lawsuits are litigated against the Company and/or its consolidated companies, as said above, not including Max, and the total amount specified by the plaintiffs in these lawsuits is approx. NIS 100 million8 (compared to 5 lawsuits for approx. NIS 110.5 million as of December 31, 2024).
In addition to the aforementioned legal proceedings, potential exposure also exists, which at this stage can neither be evaluated nor quantified, to the filing of additional derivative claims or class actions against the Group companies, inter alia as a result of the Company's control structure (for further details, see Note 1, as well as Section 2.3 below) as well as exposure arising from the complexity of the companies' products, which may result in disputes arising regarding the interpretation of provisions of the Law or an agreement, including, among other things, pertaining to contractual or commercial terms and conditions, or regulatory directives, including the option available to the Commissioner, under certain circumstances, to order an insurer to cease implementing an insurance plan, or to order it to make changes to an insurance plan, including with respect to policies which have already been marketed by the insurer, or regarding the manner of implementation of the provisions of the Law or an agreement, or the method of claims settlement agreement pursuant to an agreement, which apply to and impact the relationship between the Group companies and the customer and/or the relationship between the Company and third parties, including reinsurers.
This exposure is particularly heightened in the fields of Long-Term Savings and Long-Term Health Insurance, in which Clal Insurance operates, among other things, in view of the fact that in those spheres, some of these policies were issued decades ago, whereas today, in light of significant regulatory changes, and due to the development of both judicial rulings and the Commissioner's position, these policies may be interpreted differently when viewed retroactively, and different interpretative standards may be applied to them than those which were customary when they were drafted. Moreover, the policies in these aforementioned areas remain valid for decades, such that in those cases in which a customer's claim is accepted and new interpretation is attributed to the contents of the policy, there is also potential exposure to the fact that the future profitability of that particular company will be influenced due to the existing policy portfolio. This is in addition to compensation that may be awarded to customers in respect of past activity.
There is also exposure, which at this stage can neither be evaluated nor quantified, to errors in the methods used in the operation of products, chiefly in the areas of Long-Term Savings and Health Insurance. The insurance sector in which the Group companies operate is complex and rich in details, and the regulatory directives tend to change over the years, and it involves an inherent, unquantifiable risk of the occurrence of an error or a series of errors, mechanical or human errors, which may have a sector-wide impact. It is not possible to anticipate all the types of claims to be raised in this context and/or the exposure arising from these potential claims, among other things, via the procedural mechanism of class action lawsuits and/or industrywide rulings made by the Commissioner.
Such exposure is also the result of the complexity of the aforementioned products, which are characterized by extremely prolonged lifetime, and are subject to frequent, complex and material changes, including changes in regulatory and taxation directives. The complexity of those changes and their application over many years creates increased operational exposure, which is also due to the numerous different computer systems in the Group's institutional entities, and their limitations, in view of additions and/or changes to the basic wording of the products, and in light of multiple, frequent changes implemented over the product's lifetime, including by the regulatory authorities, the customers (the employees) and/or by the employers and/or by those acting on
7. See Footnote 10 above regarding the materiality threshold.
8. The aforementioned number of lawsuits includes one lawsuit in which Clal Insurance is a formal defendant and no remedies are sought against it. In addition, there is one action which was certified as a class action, in which the plaintiff did not specify the amount, but estimated it in tens of millions of NIS.
their behalf, in relation to insurance coverages and/or to savings deposits, including in the context of reporting to planholders, and the need to create direct contact with employers and operating entities.
This complexity and these changes have an impact, among other things, on the volume of contributions and the amounts involved, the various product components, the manner in which funds are attributed to employees (including due to discrepancies between the employer's reports, including through the employers' interface with the policy data), products and components and selected investment and insurance tracks, dates of payment appropriations, the identification of arrears in deposits and the handling of such cases, the employment, personal and underwriting status of customers, as well as operational considerations involving third parties outside the Group, which affect customer rights together with the information given to them. This complexity intensifies in view of the increasingly large number of parties operating with the Group's member companies in relation to the management and operation of the products, including, among other things, distributors, employers, customers and reinsurers, including in relation to the ongoing interface with them, and contradictory instructions that may be received from them or their representatives. The institutional entities that are members of the Group are engaged in a constant effort to study, identify and address issues that may arise due to the aforementioned complexities, both with regard to specific cases, and also in relation to customer and/or product types.
There is additional complexity regarding employer contributions that is related to the mechanism prescribed in the Wage Protection Law, 1958, according to which an amount owed by an employer to a provident fund, as this is defined in that law, in respect of the employee's rights or those of his replacement toward the provident fund, is deemed to have been paid on time unless the Regional Labor Court has determined that the delay in the collection of the debt was not the result of negligence on the part of the Fund, or occurred due to other justified circumstances, and subject to the right of indemnity available to the fund in relation to the employer, pursuant to the provisions of the law. Furthermore, pursuant to a circular relating to the manner of depositing payments into provident funds, the provident fund shall receive interest on arrears from an employer who has failed to transfer payments to the provident fund on time. There are various difficulties in the interpretation of the provisions of the Law and their implementation. The responsibility of the institutional entities in the Group for the collection of employers' debts to the said funds generates exposure in the event of defects occurring during the collection process.
Moreover, the institutional entities in the Group carry out a regular, routine process of data cleansing in the Long-Term Savings IT systems, in order to ensure that the registration of the planholders' and policyholders' rights in the data systems is complete, accessible and retrievable, in view of the discrepancies that are discovered from time to time, including the issue of mechanization of the classification of the savings funds, pursuant to the various levels of the provisions of the regulation issued over the years, and which are in various stages of being addressed. The institutional entities in the Group are unable to estimate the scope, costs and the full ramifications of the aforementioned actions, or the scope of the future data cleansing discrepancies, which may also be the result of regulatory changes, as this is due, among other things, to the complexity of the products, the fact that they are long-term products, in view of the multiplicity of IT systems in this sphere and their limitations. The institutional entities in the Group update their insurance liabilities from time to time and as is required.
In this context, it should be noted that in December 2021, Clal Insurance received a letter outlining the implementation of regulatory restrictions regarding the collection of insurance coverage costs pursuant to the Income Tax Regulations (Rules for Approval and Management of Provident Funds), 1964, containing demands to refund amounts allegedly collected in breach of the restrictions set forth in the letter. The Company is currently engaged in discussions with the Authority regarding the implementation of the contents of the letter, and at this stage there is no certainty regarding the full amount it may be required to refund due to the said letter - and it is unable to estimate the full implications arising from the requisite implementation of the directives.
There is also exposure, which at this stage can neither be evaluated nor quantified, to changes and to significant regulatory intervention in the various insurance and savings sectors, including, among other things, those which are intended for the direct or indirect reduction of insurance premiums and management fees, intervention in sales processes, involving the different use of diverse regulatory tools, which may have an impact on the contractual terms and conditions, the structure of the contractual engagement and the reciprocal relations among institutional entities, agents, employers and customers, in a manner that could influence the load and the operating expenses, profitability, retention of current products, including in relation to the specific sector business model and the existing product portfolio.

The Group is also exposed, in a manner that cannot be evaluated, to legal claims related to contract laws and the fulfillment of insurance liabilities as part of the insurance policy or implementation of the provident funds' bylaws, breach of fiduciary duty, conflicts of interest, professional negligence, and also including in respect of the manner of distribution and sale of the Group's products, via third parties, whose activities, either by action or omission, may be binding upon it.
The exposure to currently unfiled legal actions against the Group's member companies is brought to their attention in a number of ways. This is done, among other things, by inquiries made by customers, employees, suppliers, non-profit organizations or anybody acting on their behalf to various functions in the companies, and especially the compliance officer responsible for public inquiries in the Group's member companies, via customer complaints to the Public Inquiries Unit in the regulator's office, and via legal actions (that are not class actions) filed with the court and also via position papers of the Commissioner.
Note that insofar as this concerns a customer complaint to the regulator's Public Inquiries Unit, in addition to the risk that the customer chooses to assert their allegations in a class action lawsuit as well, Group companies are also exposed to the risk that the regulator resolves the complaint by issuing an industry-wide ruling, which could apply to a broad category of customers and/or by publishing a position statement (or a draft ruling or position). For further details regarding industry-wide rulings and position papers, see Section 2.2.3.2 below.
Moreover, pursuant to the regulatory directives applying to institutional entities, as part of a circular on the adjudication and settlement of claims and addressing public inquiries, in cases in which a public inquiry indicates a systemic, significant defect, which could well be repeated in an institutional entity's regular conduct, that institutional entity must act to identify similar cases in which a similar defect has occurred, and insofar as similar cases are identified - it must develop insights and rectify the defects within a reasonable period of time. This amendment may expand the Group's exposure to the industrywide implications in respect of the said defects.
A. Furthermore and in general, in addition to the overall exposure to which the Group companies are exposed, in respect of future claims, as detailed in Section 9 (2.2.2) above, from time to time, including due to complaints of customers and suppliers, audits and requests for information, there is also exposure to warnings concerning the intention of a regulatory authority, to impose financial sanctions and/or directives on the supervised consolidated companies regarding amendment and/or refunding and/or taking of certain actions pertaining to past actions and/or change in behavior, among other things, with regard to a customer or a group of customers, and/or exposure in respect of industry-wide rulings, under which directives may be issued to pay out refunds to customers, or to provide other remedies in respect of the defects to which the warnings or rulings and/or position papers published by supervisory entities related, and whose status and degree of impact are not certain. The Group's member companies are also involved, from time to time, in hearing and/or discussion proceedings with supervisory authorities in relation to warnings and/or rulings, and enforcement powers are sometimes employed against them, including the imposition of financial sanctions.
The Group's member companies are examining the need to make provisions in the financial statements in respect of the aforesaid processes, based on the professional opinion of their legal counsel and/or are in the process of learning the ramifications of the said proceedings, as is deemed to be necessary and relevant.
B. Following are details regarding positions or draft positions of the Commissioner or theoretical rulings that either have or may have an impact on the Group:
Pursuant to the financial statements of Atudot, a Clal Insurance (50%) investee, during 2017 an audit of the pension fund was conducted on behalf of the Commissioner focusing on the subject of planholders' rights. The report addressed key issues of the pension fund's activity, including: the subject of groups, the fund's regulations, management fees and management expenses, data cleansing, actuarial reporting and withdrawal of money from the fund. The Company was informed
that on August 21, 2022, Atudot received the final audit report, which included directives and recommendations for the Board of Directors on a number of topics, among others: to examine the issue of actuarial bubbles and their ramifications (including their purpose, how to handle them, greater congruence between the average duration of the assets and liabilities in each actuarial bubble, etc.; finding solutions to the problem of funding sources to manage the fund in the future given the fact that it is a closed fund; optimization of the method of payment to planholders, expansion of the data cleansing process, together with certain recommendations for amendments to the regulations and expanding the notes, etc. Furthermore, the Commissioner recommended considering the possibility of adopting the redemption values formula prescribed in the Income Tax Regulations, in order to encourage the fund's planholders to realize the funds as an annuity rather than a capital withdrawal. The Company was informed, that with regard to a significant part of the recommendations, and particularly on issues pertaining to the actuarial bubbles, adapting the average duration of assets to liabilities and the redemption formula - it was determined in the audit report that Atudot's Board of Directors must develop a position on these matters, and that the recommendation is not binding - specifically with respect to the manner of treating those issues; and also that as of the approval date of the financial statements, discussions were being held with the Authority in order to reach an agreed model on actuarial bubbles, while a concrete plan of action was devised to address other issues which is being implemented by the Fund. In view of the aforementioned, Atudot is unable to evaluate the full implications of the audit report on its financial statements.
Further to Note 45, Section 2.1.3(5) to the Company's 2024 Financial Statements regarding a motion to certify a class action filed in May 2011 alleging the collection of sums of money known as the "policy factor" and/or "other management fees" in combined life insurance and savings policies (hereinafter - the "Policy Factor") without any contractual basis under the terms of the policy and without the policyholders' consent - which was certified as a class action in November 2016 - and regarding the settlement agreement reached in the lawsuit and approved by the court in August 2024 –
In April 2025, the parties filed with the Court an update regarding implementation and operational issues pertaining to the implementation of the settlement agreement and a motion for clarifications regarding the implementation (hereinafter - the "Motion for Clarifications"). In August 2025, the Attorney General submitted her position regarding the Motion for Clarifications (hereinafter - the "Attorney General's Position"), according to which the Motion for Clarifications in its present format should be dismissed, taking into account the qualifications detailed in the Attorney General's Position. Among other things, the Attorney General's Position opposes the position of Clal Insurance and the other insurance companies (a) with regard to the amounts to be paid subsequent to the reduction date (as defined in the settlement agreement) – in accordance with the Attorney General's position a return should be added through the actual refund date; and (b) with regard to additional coverages purchased under the policy – in accordance with the Attorney General's Position, they should not be taken into account in the calculation of the rate of savings in the policy, in respect of which the refund will be made under the settlement agreement.
In September 2025, a hearing was held regarding the Motion for Clarifications and the Attorney General's position, in which a ruling was rendered on all the issues detailed in the Motion for Clarifications. Under the abovementioned ruling, it was determined as follows: (a) with regard to the amounts to be paid subsequent to the reduction date (as defined in the settlement agreement) the Plaintiffs and Attorney General's position was allowed, according to which a return should be added through the actual refund date; (b) with regard to additional coverages purchased under the policy the Plaintiffs and Attorney General's position was allowed, according to which the policy factor will only be added to the basic policy and should not be added to riders, including pure savings riders. The court's ruling has netting effects regarding the financial implications of the application of the settlement agreement.
Further to Note 9(2)(4) to the Consolidated Financial Statements for 2024 regarding the examination - by the Israel Competition Authority - of Hyp Payment Solutions Ltd., a sub-subsidiary of the Company (hereinafter - "Hyp"), with respect to conduct, which gives rise to concerns of breach of the provisions of the Economic Competition Law, 1988 (hereinafter - the "Economic Competition Law"), concerning the interface of new acquirers - in April 2025, Hyp informed the Israel Competition Authority that it agrees to pay a total of NIS 11 million to the State Treasury, under an agreed order, in accordance with Section 50B to the Economic Competition Law. Subject to the approval of the consensual decree by the Competition Court and the payment of the said amount, and bearing in mind that the breach has stopped, it is the position of the Competition Commissioner, that they shall not take no enforcement measures

against Hyp or anyone acting on its behalf, in respect of the breach, which - according to the Competition Commissioner's position - was committed by Hyp; the alleged breach entails an alleged refusal by Hyp to provide payment gateway services under reasonable terms to the acquirers of new payment cards, thereby - at the very least - delaying their authentication or discriminating between them and the existing acquirers, during the period between October 1, 2022 and March 31, 2024. It is clarified that the consensual decree or Hyp's signing the decree does not constitute any admission or agreement on behalf of Hyp, or anyone acting on its behalf, that they breached the Economic Competition Law, the Commissioner's decisions or any other law in any way. The consensual decree requires the approval of the Competition Court. In November 2025, the motion to certify the consensual decree was filed to the Competition Court.
2.5.1 Following are details of the overall amount of claims in both material and immaterial class actions which were certified to be filed as class actions, in pending class action certification motions and a derivative claim, as (nominally) stated by the plaintiffs in their claim as part of the pleadings filed against the Company and the consolidated companies, except companies of the Max Group. It is noted that in the State of Israel, filing class action lawsuits does not entail payment of a fee derived from the claimed amount; therefore the amounts of such claims may be significantly higher than the actual exposure for that exposure. In the majority of cases, the plaintiffs point out that the amount claimed by them is stated as an estimate alone, and the exact amount shall be decided upon as part of the legal proceeding. It is further noted that the aforementioned amount does not include claims for which the lead plaintiff did not state their amount (Section b(3) in the table below). Moreover, it is clarified that the claimed amount does not necessarily constitute quantification of the Company's actual exposure amount, which may eventually transpire to be lower or higher,9 as on numerous occasions the plaintiffs refrain from stating the precise claimed amount or state that the amount exceeds NIS 2.5 million for the claim to be heard under the jurisdiction of the District Court, and the exposure due to these claims could be substantially higher than noted, and that the claimed amount usually relates to the period preceding the date of filing suit and does not include the following period.
| No. of claimed in claims NIS million |
||||||
|---|---|---|---|---|---|---|
| Type of claim | (Unaudited) | |||||
| A. | Claims certified as class actions10 | |||||
| 1. An amount relating to the Company has been specified |
5 | 3,981 | ||||
| 2. The claim was filed against several parties and no specific amount was attributed to |
||||||
| the Company | 1 | 48 | ||||
| No claimed amount was provided11 3. |
4 | - | ||||
| B. | Pending motions to certify claims as class actions | |||||
| An amount relating to the Company has been specified12 1. |
8 | 739 | ||||
| 2. The claim was filed against several parties and no specific amount was attributed to |
||||||
| the Company13 | 4 | 6,267 | ||||
| No claimed amount was provided / a potential range was detailed14 3. |
22 | - | ||||
| An annual amount was specified (and accordingly, the total amount depends on the period)15 4. |
1 | 7 |
Amount
9. It should be noted further that the specified amounts do not include the amounts the plaintiffs claimed as the lead plaintiff's reward and their counsel's legal fees and they do not include an increase in the amounts of the lawsuit in respect of the period from the date it is brought, as applicable.
10. Including a lawsuit that had been certified as a class action and in which a judgment was rendered in favor of granting the lawsuit.
11. These lawsuits include a lawsuit that has been estimated in hundreds of millions of shekels, a lawsuit that has been estimated in tens of millions of shekels, and a lawsuit in which we serve as formal defendants.
12. These lawsuits include a lawsuit in which the movants estimated the claimed damage against Clal Insurance due to the period from March 8, 2020, to April 30, 2020, at NIS 103 million, and noted that the damage will continue to accrue as long as the collection is not terminated.
13. Including a lawsuit in which Clal Insurance was sued for approx. NIS 1,413 million attributed to it and, in addition, NIS 1,550 million attributed jointly to the two companies.
14. Lawsuits in which the plaintiff estimated the claimed amount at more than NIS 2.5 million - the threshold of the subject-matter jurisdiction of the District Court. It is noted that among these motions there is one motion, which was served with respect of a lawsuit which was filed both against Clal Insurance and against Max, see Sections 2.1.2.10 and 3.1.2.5 above and below.
15. The motion was brought in March 2020. According to the plaintiff, the lawsuit ought not to be subject to any prescription. Alternatively, the claim for pecuniary remedies is made for the period starting 7 years before the lawsuit was filed, and until the lawsuit is certified as a class action lawsuit.
In addition to that specified in Sections 9(1) and 9(2) above, the Company and/or the consolidated companies are parties to other legal proceedings, in addition to the lawsuits outside the ordinary course of business, that are considered immaterial and are not class actions or derivative actions, and that mainly include lawsuits brought by customers, former customers, and various third parties, outside of regular lawsuits to exercise rights under insurance contracts or provident fund bylaws, at a total alleged amount of approx. NIS 43 million as of September 30, 2025 (approx. NIS 39 million as of December 31, 2024). The causes of action within these proceedings are many and varied.
2.5.2 Regarding the Companies and the consolidated companies, except the Max Group Companies, in respect of the costs that may arise from the claims and exposures described in Sections 9(1) and 9(2) above, provisions are made in the financial statements of the relevant consolidated companies, only if it is more likely than not namely, with a probability exceeding 50% that a payment liability owing to past events may arise, and that it will be possible to quantify or estimate the liability amount within a reasonable range.
The amounts of the provisions made are based on assessment of the degree of risk in each of the claims, immediately prior to the date of publishing this report (apart from some of the claims which were filed during the last two quarters, and due to the preliminary state of their treatment it is not possible to estimate their chances of success). In relation to this matter, it should be noted that events occurring during the litigation process may require renewed assessment of this risk. Insofar as the Company has the right of indemnity from a third party, the Company acknowledges this right, if it is virtually certain that the indemnity will be obtained if the Company settles the liability.
The assessments of the Company and of the consolidated companies regarding the assessed risk in the claims being conducted are based on the opinions of their legal counsel and/or on the estimates of the relevant companies, including pertaining to the settlement agreement amounts, which the Company's and consolidated companies' management expect to be paid by them, more likely than not.
It should be stressed that in the professional opinion of the attorneys in relation to the majority of motions to certify in which no provision was made, the attorneys' estimate relates to the chances of the class action certification motion being approved and does not relate to the odds of the claim itself, should it be certified as a class action. This is so, among other things, as the scope and content of the hearing on the claim itself, after it is certified as a class action, will be influenced by the court's ruling to certify the claim as a class action, which usually relates to both the causes of action that have been approved and those that have not; the reliefs that have been approved and those that have not; etc.
Many of the motions to certify lawsuits as class actions have been filed against the Group on various matters related to insurance contracts and the Group's ordinary course of business, for which the Group has allocated insurance reserves.
At this preliminary stage, it is impossible to assess the likelihood that the motions to certify class actions reported in Sections 9(2.1.2) (29), (30), and (31) would be granted.
The provision in the financial statements with respect to the Company and the consolidated companies, excluding the Max Group Companies, as of September 30, 2025, for all the lawsuits and the exposures described in Sections 9(1) and 9(2) above, totals approx. NIS 545 million (approx. NIS 500 million as of December 31, 2024).
These amounts include provisions made in respect of past liabilities in accordance with the legal counsels' assessment, and do not include the assessments' effect on the estimated future cash flow, which are included, as necessary, in the liability adequacy testing.

During the regular course of business, material legal claims were filed against Max,16 whose filing as class actions has been certified; pending motions for certification of material claims as class actions; material and immaterial class actions which were concluded during the reporting period and until its signing and other material claims.
With respect to Max,17 the disclosure format is in accordance with the Banking Supervision Department's instructions, such that material lawsuits are disclosed. Regarding the provisions in the financial statements, the lawsuits filed against Max are classified into three categories, as follows:18
The financial statements include adequate provisions for lawsuits, in accordance with the management's assessment and based on assessments by Max's external legal counsels, in accordance with the above.
The total exposure, as assessed by Max based on the assigned external counsels' risk assessment, as detailed below, due to lawsuits filed against Max on various issues, each of which exceeds NIS 1 million, and whose possibility of materializing is not remote, is at an immaterial amount (hereinafter - the "Exposure to Non-Remote Lawsuits")
It is further noted that in the State of Israel, filing a motion to certify a class action does not entail paying a fee that derives from the claimed amount, and therefore, the claimed amounts in non-remote lawsuits may greatly exceed the actual exposure. In the majority of cases, the plaintiffs point out that the amount claimed by them is stated as an estimate alone, and the exact amount shall be decided upon as part of the proceeding. Moreover, it is clarified that the amount claimed does not necessarily constitute quantification of the Company's actual exposure amount, as on numerous occasions the plaintiffs refrain from stating an exact claimed amount or state that the amount exceeds NIS 2.5 million for the claim to be heard under the jurisdiction of the District Court, and that the amount claimed usually relates to the period preceding the date of filing suit and does not include the following period nor does it relates to the exposure to legal expenses, legal fees and compensation for the plaintiff.
Following are details of material proceedings against Max as of the report publication date.
16. It is noted that, in general, in this note, a lawsuit against Max would be classified as material and described according to a qualitative or quantitative assessment carried out by Max. Regarding the quantitative assessment – a lawsuit shall be considered material insofar as the total actual exposure, net of tax and assuming the lawsuit is found to be justified and regardless of the lawsuit's chances or the propriety of the amount specified in it on their merits, may exceed 1% of Max's equity as of the reporting date, as detailed in the equity note in the Company's periodic report. Further to Section 10.3.6 of Chapter A of the Company's Annual Reports for 2023, regarding the guidelines and rules the Company has adopted for examining the nature of a specific event or matter for immediate reporting purposes under Regulation 36 of the Securities Regulations, and further to that stated in Note 9, Section 2, of the Company's financial statements, in connection with the description of contingent liabilities and lawsuits filed against the Company and its subsidiaries, and in light of the fact that since the second quarter of 2023, the Company also fully consolidates Max's statements, which are prepared in accordance with the Banking Supervision Department's reporting directives – the Company wishes to clarify that the disclosure of lawsuits filed against Max in these statements does not necessarily indicate that the lawsuit is material for the purposes of the Company's immediate reports, as detailed above, and therefore, not all such lawsuits and/or development therein are disclosed in an immediate report.
17. With respect to CIMax Group Companies other than Max or companies under its control, the provisions of Section 2.4.2 above shall apply with respect to the above in connection with the policy on accounting provisions.
18. The risk assessments are based on the opinions of the legal advisors who handle the lawsuits and/or Max's estimate, including an estimate of the amounts of the expected settlement agreements, that Max's management anticipates will be concluded. In the first stages after the receipt of the claim, in a period of up to 4 quarters, it is not possible to assess the chances of the motions to certify the actions and therefore no provision is made for them.
| Date and | Key claims and | |||||||
|---|---|---|---|---|---|---|---|---|
| 1. | court | Defendants | causes of action | Key remedies | Represented class | Status / further details | Claimed amount | |
| 5/2019 | Max | The lawsuit concerns the | To refund the | According to the Supreme | In April 2022, the District Court rendered its judgment, in | The plaintiff estimates | ||
| District | allegation that Max is in breach | cancellation fee | Court's decision - all Max's |
which the motion to certify was denied. | the total claimed amount | |||
| Court - | of the provisions of its | the class |
customers who are |
In July 2022, the plaintiff appealed the judgment to the | for all class members at | |||
| Tel Aviv | agreement with the plaintiff – a |
members were |
merchants whose set of | Supreme Court. | approx. NIS 22 million | |||
| Jaffa | company that receives |
charged in |
contracts with Max contains | In August 2023, the Supreme Court rendered a | as of the motion to certify | |||
| acquiring services from Max | contrast with the | identical or similar clauses to | judgment in favor of granting the appeal and certified the |
stage. | ||||
| (or, alternatively, that Max is | provisions of the | those appearing in specific | lawsuit as a class action. Therefore, the case was | |||||
| implementing its provisions | agreements | clauses of the acquiring | returned to the District Court of Tel Aviv to hear the class | |||||
| unlawfully), as when a |
and/or as a result | agreement (as defined by | action lawsuit on its merits. | |||||
| transaction is partially canceled, the acquiring fee |
of unlawful implementation |
the court) and in the cancellation fee rate chart, |
The parties conducted mediation in an attempt to conclude the proceeding by way of a compromise, |
|||||
| refund for the relative share of | thereof. | from whom Max charged a | which ultimately failed. | |||||
| the canceled transaction is | cancellation fee. | |||||||
| lower than the transaction | ||||||||
| cancellation fee Max charge. | ||||||||
| Date and | Key claims and | |||||||
| 2. | court | Defendants | causes of action | Key remedies | Represented class | Status / further details | Claimed amount | |
| 7/2018 | Max and 2 | The lawsuit concerns the | To order the respondents to | The respondents' |
elderly | In December 2021, the Attorney General | The plaintiffs estimate | |
| District | additional | allegation that the defendants | return all the funds from the | customers and/or their heirs, | submitted his position regarding the | the total claimed amount | ||
| Court - | companies | enabled the activity of |
elderly | population's whom the direct marketing |
proceedings, according to which, under | for all class members at | ||
| Tel Aviv | companies engaged in direct | transactions with the direct | companies charged in respect | certain circumstances, it is appropriate to | NIS 900 million. | |||
| Jaffa | marketing of transactions to the elderly for many years, despite |
marketing (unless it is proven that the |
businesses of products and/or services and/or club memberships |
impose a mandate on credit-card companies, in their capacity as issuers, to |
||||
| knowing that these companies | transactions were |
made and/or delivery charges they |
intervene in a transaction executed due to | |||||
| were acting unlawfully and | lawfully), to return the fees | had ordered |
from the |
improper pressure on an elderly customer | ||||
| taking advantage of the elderly. | they collected as a result of | marketing companies and/or | by direct-marketing companies. | |||||
| the transactions, |
to due to any other charge that |
In August 2022, the District Court rendered | ||||||
| compensate the customers | they have not duly authorized | a judgment that denied the motion to | ||||||
| for the |
non-pecuniary and/or without being given |
certify. | ||||||
| damage they incurred, and to | adequate consideration in the | In November 2022, the plaintiffs filed an | ||||||
| terminate the engagement | seven years prior to the | appeal against the ruling with the Supreme | ||||||
| with the relevant companies. | motion to certify. | Court. |
| 3. | Date and court | Dofondants | Key claims and causes of action | Key remedies | Represented class | Status / further details | Claimed amount |
|---|---|---|---|---|---|---|---|
| 06/23 District Court - Tel Aviv |
Max and Max IT Credit (a wholly owned Max subsidiary) |
The motion to certify concerns the plaintiff's allegation that the defendants announce the end of the limited-time card fee exemption benefit only in the account statements, but not in a specific notice, which the plaintiff claims is contrary to the Banking Rules (Customer Service) (Full Disclosure and Delivery of Documents), 1992. | To refund of the excessive card fee charged after the benefit expiration date without duly notifying of the benefit's expiration. In addition, mandatory injunctions ordering the defendants to change their conduct and give the customers prior notice | The defendants' customers who were given a limited-time exemption from card fees benefit, and from whom the defendants started charging the card fees without notifying them in a specific notice and/or | The proceeding is at the stage of the motion to certify being reviewed. In July 2025, settlement agreement approval motion was filed comprising mainly compensation in the form of a donation to the class action | According to the plaintiff, the amounts may sum up to tens of millions of shekels, and therefore it estimates the lawsuit amount, at this stage, at |
|
| 4. | Date and court | Defendants | Key claims and causes of action | Key remedies | Represented class | Status / further details | Claimed amount |
| 03/2024 | Max and 1 other |
The motion to certify involves the claim that Bank Leumi and Max raise the card fees for their customers without a proper update. It is argued that, according to the law, the defendants have the duty to notify of changes of this type, in an effective manner, in a separate and clear notice and/or in a prominent manner that will allow the notice regarding the increase in card fees (or collection of payments) to be distinguished from other current notices. All of the above is contrary to the duties of good faith and disclosure that apply to the defendants. | the difference between the price that the customers originally paid and the amount which was actually charged, without them being duly notified of the increase in card fees. And, in addition, a mandatory injunction instructing the defendants to actively inform their customers of any increase in the price of the service, as part of a separate and clear notice on the website, including in the | defendants, whose express consent was not given or who was not actively informed about the increase of the price of services involving the credit card prior to the increase in the price of the services, in the 7 years preceding the submission of the motion to certify and until the date of | the motion to certify being reviewed. In September 2025, a settlement agreement approval motion was filed, the key points of which are compensation by way of donations to combat soldiers, and payment of compensation and legal fees to the Plaintiff's counsel. The settlement | the claim amount at over NIS 2.5 million. |
5. Regarding a pending motion to certify a material claim as a class action lawsuit which was brought against the Company and against Max, see Note 9(2.1.2.6) above.
In December 2016, Max received a VAT assessment for the billing periods from January 2012 to August 2016 (hereinafter - the "Assessment"), which mainly concerned charging Max the full VAT for fees Max received due to transactions between holders of Max-issued credit cards and overseas merchants abroad; the Assessment also concerns the denial of an inputs tax deduction for inputs attributable to its operations in Eilat, according to the VAT authorities. In March 2017, Max filed an objection to the Assessment, and in March 2018, Max received the ruling on the objection and a revised VAT assessment (hereinafter - the "Revised Assessment"). In the ruling on the objection, the VAT Directorate (hereinafter - the "Directorate") dismissed Max's claims in the objection and even changed its arguments in connection with the fees Max received in respect of transactions between Max-issued credit card holders and overseas merchants. As a result, the charge in the Revised Assessment was set at NIS 86 million, plus linkage differences and interest from the date of issuing the Revised Assessment.
In January 2019, Max appealed the ruling on the objection before the Tel Aviv District Court, and at the Directorate's request, the hearing was consolidated with the hearing on appeals by other credit card companies, on similar issues (hereinafter - the "Consolidated Appeal"). In the Directorate's response in the Consolidated Appeal, the Directorate held, with respect to the portion of the Assessment charge attributed to Max's operations in Eilat, that in light of Max's claims and the specific circumstances, it intends to reduce the relative portion attributed to the above operations from the Assessment charge, without this having any future ramifications. As a result, the revised total charge in the Assessment is expected to be approx. NIS 83 million, plus linkage differences and interest from the date of receiving the Assessment.
In September 2021, Max received a VAT assessment for the billing periods from September 2016 to June 2020 (hereinafter - the "Second Assessment"). The Second Assessment is concerned with charging the full VAT for the fees whose taxability is discussed in the Consolidated Appeal, as well as additional fees. In January 2022, Max filed an objection to the Second Assessment, and over June-November 2022, the parties negotiated a settlement with respect to the assessments specified above, while the evidentiary hearings were carried out at the same time. In November 2022, the State Attorney announced the end of the settlement negotiations in light of its position that it wishes to have the case decided by the court.
In January 2023, the Directorate issued a ruling in which it rejected Max's objection to the Second Assessment, and charged Max NIS 180 million due to this period, plus linkage differences and interest from the date the Second Assessment was received. In March 2023, Max appealed this ruling to the District Court. In June 2023, the Directorate withdrew the charge due to Max's activity in Eilat, and therefore, this charge under the Assessment was canceled. In July 2023, an arrangement was approved, according to which the court's determinations in the consolidated appeal will also apply to the appeal regarding the second assessment.
On August 6, 2025, a judgment was rendered, under which the District Court granted parts of the consolidated appeal and dismissed other parts thereof; the judgment stipulates that the VAT Directorate would issue amended assessments. The main points in the judgment, which concern Max, are as follows: With regard to the underlying transactions carried out with merchants located overseas - whether they are card-present transactions (transactions in which the card holder is physically present at the merchant's premises) or card-not-present transactions (transactions in which the card holder is not physically present at the merchant's premises) in certain industries, the interchange fee component should be charged zero-rate-VAT, whereas in the case of all other card-not-present transactions with overseas merchants, the interchange fee component will be charged full-rate-VAT. It was further stipulated that this arrangement will also apply to the foreign currency fee component. Max is still studying the judgment and will consider its steps accordingly.
On October 21, 2025, the Supreme Court approved a joint motion by the Appellants and the Directorate to postpone the deadline allowing the filing of an appeal against the judgment through January 15, 2026.
In September 2025, Max received a VAT assessment for the billing period from July 2020 to March 2025 (hereinafter - the "Third Assessment"). The Third Assessment concerns the imposition on Max of full-rate VAT in respect of those fees whose taxability is discussed in the Consolidated Appeal, and an input VAT assessment of an immaterial amount. In October 2025, Max filed a motion to postpone the deadline for filing an objection to the Third Assessment.
Following the judgment, Max increased the provision in respect of this proceeding as of June 30, 2025 by NIS 170 million before tax. The provision includes the assessment periods and the period following the assessment periods and through June 30, 2025, plus interest and linkage differences.
Furthermore, Max believes that the effects of the judgment on its future earnings are immaterial.

In this context, it is noted that under the agreement for the acquisition of CIMax Holdings Ltd., which holds Max's entire share capital (hereinafter - the "Acquisition Agreement"), it was stipulated that WP XII Financial Investment B.V. and other parties, which were the sellers under the Acquisition Agreement, will indemnify the Company by up to NIS 30 million in respect of the VAT assessment proceeding, all in accordance with the conditions and qualifications set out in the Acquisition Agreement. Clal will exercise the abovementioned indemnity.
Accordingly, the effect of the increase in the provision in respect of the VAT assessment proceeding on the Company's business results is expected to be net of the indemnity amount to be received.
| As of September 30, 2025 |
As of September 30, 2024 |
As of December 31, 2024 |
|
|---|---|---|---|
| In NIS million | Unaudited | ||
| Credit risk without bank guarantees: | |||
| Private individuals: (1) Of which: Receivables for credit card transactions (2) |
|||
| 3,936 | 4,491 | 4,606 | |
| Of which: Credit cards (2)(3) | 11,702 | 10,014 | 10,431 |
| Private individuals - total | 15,639 | 14,505 | 15,037 |
| Commercial: | |||
| Of which: Receivables for credit card transactions (2) | 388 | 324 | 313 |
| Of which: Credit cards (2)(3) | 1,187 | 1,080 | 1,069 |
| Commercial - total | 1,575 | 1,404 | 1,382 |
| Total credit risk without bank guarantees | 17,213 | 15,909 | 16,419 |
| Other accounts receivable: | |||
| International credit card companies and organizations | 365 | 375 | 294 |
| Revenue receivable | 52 | 46 | 53 |
| Other | 232 | 183 | 209 |
| Total receivables for credit card transactions | 17,862 | 16,513 | 16,975 |
| Credit loss provision | (355) | (371) | (373) |
| Total receivables for credit card transactions | 17,507 | 16,142 | 16,602 |
| Receivables for credit cards guaranteed by banks | 1,222 | 1,210 | 1,253 |
| Receivables for credit card transactions, net | 18,729 | 17,352 | 17,855 |
(1) Private individuals, as defined in the Reporting to the Public Directives - Report of the Board of Directors and Management, regarding Total Credit Risk by Market Sector on a Consolidated Basis.
(2) Receivables for credit cards - without a charge for interest, including balances for ordinary transactions, transactions in payments at the expense of the merchant, and other transactions. The balance does not include debts from non-bank payment cards issued by the Company, which were sold to several banks under transactions constituting a full and complete sale. In the first nine months of 2025, the Company increased the scope of such transactions.
Credit - with interest, including credit transactions, revolving credit card transactions, direct credit, credit for non-card holders, and other transactions.
(3) Including credit secured by vehicles amounting to NIS 3,969 million (December 31, 2024 - NIS 3,359 million, September 30, 2024 - NIS 3,001 million).

| For the nine months ended September 30, 2025 | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Credit loss provision | ||||||||||
| Credit risk without bank guarantees | ||||||||||
| Private individuals | Commercial | |||||||||
| Receivables | Receivables | |||||||||
| for credit | for credit | |||||||||
| cards | Credit(1) | cards | Credit(1) | Other(2) | Total | |||||
| In NIS million | Unaudited | |||||||||
| Balance of credit loss provision | ||||||||||
| as of December 31, 2024 | 22 | 296 | 4 | 60 | 7 | 389 | ||||
| Credit loss expenses | 10 | 111 | 2 | 7 | ‐ | 130 | ||||
| Charge-offs | (14) | (152) | (2) | (14) | ‐ | (182) | ||||
| Collection of debts written off in previous years | 2 | 29 | ‐ | 2 | ‐ | 33 | ||||
| Charge-offs, net | (12) | (123) | (2) | (12) | ‐ | (149) | ||||
| Balance of credit loss provision as of | ||||||||||
| September 30, 2025 (3) | 20 | 284 | 4 | 55 | 7 | 370 | ||||
| Of which: (3) | ||||||||||
| For off-balance sheet credit instruments | 11 | ‐ | 2 | ‐ | 2 | 15 | ||||
| For deposits with banks and amounts receivable | ||||||||||
| from banks | ‐ | ‐ | ‐ | ‐ | 2 | 2 |
| For the nine months ended September 30, 2024 | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Credit loss provision | ||||||||||
| Credit risk without bank guarantees | ||||||||||
| Private individuals | Commercial | |||||||||
| Receivables for credit |
Receivables for credit |
|||||||||
| cards | Credit(1) | cards | Credit(1) | Other(2) | Total | |||||
| In NIS million | Unaudited | |||||||||
| Balance of credit loss provision | ||||||||||
| as of December 31, 2023 | 24 | 297 | 5 | 60 | 4 | 390 | ||||
| Credit loss expenses | 11 | 133 | 2 | 13 | ‐ | 159 | ||||
| Charge-offs | (14) | (158) | (2) | (12) | ‐ | (186) | ||||
| Collection of debts written off in previous years | 1 20 |
‐ | 2 | ‐ | 23 | |||||
| Charge-offs, net | (13) | (138) | (2) | (10) | ‐ | (163) | ||||
| Balance of credit loss provision as of | ||||||||||
| September 30, 2024 (3) | 22 | 292 | 5 | 63 | 4 | 386 | ||||
| Of which: (3) | ||||||||||
| For off-balance sheet credit instruments | 11 | ‐ | 2 | ‐ | 2 | 15 | ||||
| For deposits with banks and amounts receivable | ‐ | ‐ | ||||||||
| from banks | ‐ | ‐ | 2 | 2 |
* Receivables for credit card transactions, deposits with banks, and other debts.
(1) Interest-bearing credit. This credit includes credit transactions, revolving credit card transactions, credit for card holders, credit non-card holders and other transactions.
(2) Amounts receivable from banks, deposits with banks, global credit card companies and organizations, revenue receivable, and other accounts receivables.
| For the three months ended September 30, 2025 | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| Credit loss provision | |||||||||
| Credit risk without bank guarantees | |||||||||
| Private individuals | Commercial | ||||||||
| Receivables | Receivables | ||||||||
| for credit | for credit | ||||||||
| cards | Credit(1) | cards | Credit(1) | Other(2) | Total | ||||
| In NIS million | Unaudited | ||||||||
| Balance of credit loss provision | |||||||||
| as of June 30, 2025 | 20 | 289 | 3 | 57 | 7 | 376 | |||
| Credit loss expenses | 3 | 34 | 2 | 2 | ‐ | 41 | |||
| Charge-offs | (4) | (48) | (1) | (4) | ‐ | (57) | |||
| Collection of debts written off in previous years | 1 | 9 | ‐ | ‐ | ‐ | 10 | |||
| Charge-offs, net | (3) | (39) | (1) | (4) | ‐ | (47) | |||
| Balance of credit loss provision as of | |||||||||
| September 30, 2025 (3) | 20 | 284 | 4 | 55 | 7 | 370 | |||
| Of which: (3) | |||||||||
| For off-balance sheet credit instruments | 11 | ‐ | 2 | ‐ | 2 | 15 | |||
| For deposits with banks and amounts receivable | |||||||||
| from banks | ‐ | ‐ | ‐ | ‐ | 2 | 2 |
| For the three months ended September 30, 2024 | ||||||||
|---|---|---|---|---|---|---|---|---|
| Credit loss provision | ||||||||
| Credit risk without bank guarantees | ||||||||
| Private individuals | Commercial | |||||||
| Receivables | Receivables | |||||||
| for credit | for credit | |||||||
| cards | Credit(1) | cards | Credit(1) | Other(2) | Total | |||
| In NIS million | Unaudited | |||||||
| Balance of credit loss provision | ||||||||
| as of June 30, 2024 | 21 | 283 | 4 | 61 | 6 | 375 | ||
| Credit loss expenses | 5 | 51 | 1 | 5 | ‐ | 62 | ||
| Charge-offs | (4) | (51) | (1) | (2) | ‐ | (58) | ||
| Collection of debts written off in previous years | ‐ | 7 | ‐ | ‐ | ‐ | 7 | ||
| Charge-offs, net | (4) | (44) | (1) | (2) | ‐ | (51) | ||
| Balance of credit loss provision as of | ||||||||
| September 30, 2024 (3) | 22 | 290 | 4 | 64 | 6 | 386 | ||
| Of which: (3) | ||||||||
| For off-balance sheet credit instruments | 11 | ‐ | 2 | ‐ | 2 | 15 | ||
| For deposits with banks and amounts receivable | ||||||||
| from banks | ‐ | ‐ | ‐ | ‐ | 2 | 2 |
* Receivables for credit card transactions, deposits with banks, and other debts.
(1) Interest-bearing credit. This credit includes credit transactions, revolving credit card transactions, credit for card holders, credit non-card holders and other transactions.
(2) Amounts receivable from banks, deposits with banks, global credit card companies and organizations, revenue receivable, and other accounts receivables.

| As of September 30, 2025 | |||||||
|---|---|---|---|---|---|---|---|
| Private individuals | Commercial | ||||||
| Receivables | Receivables | ||||||
| for credit | for credit | ||||||
| cards | Credit (1) | cards | Credit (1) | Others (2) Total | |||
| In NIS million | Unaudited | ||||||
| Recorded outstanding debt: | |||||||
| Examined on a specific basis | 2 | 55 | 93 | 685 | 835 ‐ |
||
| Examined on a collective basis | 3,934 | 11,647 | 295 | 501 | 2,788 | 19,165 | |
| Total debts | 3,936 | 11,702 | 388 | 1,186 | 2,788 | 20,000 | |
| Non-accruing debts | 16 | 143 | 3 | 25 | 187 ‐ |
||
| Other troubled debts | 7 | 393 | 1 | 28 | 429 ‐ |
||
| Total troubled debts | 23 | 536 | 4 | 53 | 616 ‐ |
||
| Credit loss provision in respect of debts: | |||||||
| Examined on a specific basis | ‐ | 1 | ‐ | 20 | 21 ‐ |
||
| Examined on a collective basis | 9 | 283 | 2 | 35 | 5 334 |
||
| Total credit loss provision | 9 | 284 | 2 | 55 | 5 355 |
||
| Of which: For non-accruing debts | 3 | 56 | 1 | 16 | 76 ‐ |
||
| Of which: For other troubled debts | ‐ | 35 | ‐ | 4 | ‐ 39 |
* Receivables for credit card transactions, deposits with banks, and other debts.
(1) Interest-bearing credit. This credit includes credit transactions, revolving credit card transactions, credit for card holders, credit non-card holders and other transactions.
(2) Amounts receivable from banks, deposits with banks, global credit card companies and organizations, revenue receivable, and other accounts receivables.
| As of September 30, 2024 | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Private individuals | Commercial | |||||||||
| Receivables | Receivables | |||||||||
| for credit | for credit | |||||||||
| cards | Credit (1) | cards | Credit (1) | Others (2) Total | ||||||
| In NIS million | Unaudited | |||||||||
| Recorded outstanding debt: | ||||||||||
| Examined on a specific basis | 4 | 22 | 78 | 617 | ‐ 721 |
|||||
| Examined on a collective basis | 4,487 | 9,992 | 246 | 463 | 2,416 | 17,604 | ||||
| Total debts | 4,491 | 10,014 | 324 | 1,080 | 2,416 | 18,325 | ||||
| Of which: | ||||||||||
| Non-accruing debts | 13 | 148 | 4 | 26 | 191 ‐ |
|||||
| Other troubled debts | 5 346 |
1 | 32 | 384 ‐ |
||||||
| Total troubled debts | 18 | 494 | 5 | 58 | 575 ‐ |
|||||
| Credit loss provision in respect of debts: | ||||||||||
| Examined on a specific basis | ‐ | ‐ | ‐ | 32 | ‐ 32 |
|||||
| Examined on a collective basis | 11 | 290 | 2 | 32 | 4 339 |
|||||
| Total credit loss provision | 11 | 290 | 2 | 64 | 4 371 |
|||||
| Of which: For non-accruing debts | 2 | 63 | 1 | 17 | ‐ 83 |
|||||
| Of which: For other troubled debts | ‐ | 36 | ‐ | 6 | ‐ 42 |
| Private individuals | Commercial | |||||
|---|---|---|---|---|---|---|
| Receivables | Receivables | |||||
| for credit | for credit | |||||
| cards | Credit (1) | cards | Credit (1) | Others (2) Total | ||
| In NIS million | Unaudited | |||||
| Recorded outstanding debt: | ||||||
| Examined on a specific basis | 4 | 23 | 70 606 |
703 ‐ |
||
| Examined on a collective basis | 4,602 | 10,408 | 243 464 |
2,428 | 18,145 | |
| Total debts | 4,606 | 10,431 | 313 1,070 |
2,428 | 18,848 | |
| Of which: | ||||||
| Non-accruing debts | 13 | 145 | 3 | 25 | 186 ‐ |
|
| Other troubled debts | 6 357 |
2 | 35 | ‐ 400 |
||
| Total troubled debts | 19 | 502 | 5 | 60 | ‐ 586 |
|
| Credit loss provision in respect of debts: | ||||||
| Examined on a specific basis | ‐ | 1 | ‐ | 19 | ‐ 20 |
|
| Examined on a collective basis | 11 | 295 | 2 | 41 | 4 353 |
|
| Total credit loss provision | 11 | 296 | 2 | 60 | 4 373 |
|
| Of which: For non-accruing debts | 2 | 64 | 1 | 16 | ‐ 83 |
|
| Of which: For other troubled debts | ‐ | 35 | ‐ | 6 | 41 ‐ |

| As of September 30, 2025 | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Recorded debt balance of fixed term credit | Recorded | ||||||||||
| outstanding | |||||||||||
| debt of | |||||||||||
| 2025 | 2024 | 2023 | 2022 | 2021 Previous renewed loans | Total | ||||||
| In NIS million | Unaudited | ||||||||||
| Private individuals | |||||||||||
| Receivables for credit cards: | |||||||||||
| Non-troubled credit | 3,768 | 119 | 23 | 4 | ‐ | ‐ ‐ |
3,913 | ||||
| Troubled accruing credit | 5 | 1 | 1 | ‐ | ‐ | ‐ ‐ |
7 | ||||
| Non-accruing credit | 13 | 3 | ‐ | ‐ | ‐ | ‐ ‐ |
16 | ||||
| Total receivables for credit cards | 3,786 | 123 | 24 | 4 | ‐ | ‐ ‐ |
3,936 | ||||
| Charge-offs during the reporting period | (11) | (2) | (1) | ‐ | ‐ | ‐ ‐ |
(14) | ||||
| Credit: | |||||||||||
| Non-troubled credit | 4,132 | 2,841 | 1,176 | 746 | 278 | 41 | 1,953 | 11,166 | |||
| Troubled accruing credit | 28 | 70 | 80 | 75 | 28 | 4 108 |
393 | ||||
| Non-accruing credit | 50 | 26 | 15 | 8 | 2 | 1 41 |
143 | ||||
| Total credit | 4,210 | 2,937 | 1,271 | 829 | 308 | 46 | 2,102 | 11,702 | |||
| Charge-offs during the reporting period | (2) | (34) | (36) | (24) | (8) | (2) | (46) | (152) | |||
| Total private individuals | 7,996 | 3,060 | 1,295 | 833 | 308 | 46 | 2,102 | 15,639 | |||
| Commercial | |||||||||||
| Receivables for credit cards: | |||||||||||
| Non-troubled credit | 375 | 5 | 4 | ‐ | ‐ | ‐ ‐ |
384 | ||||
| Troubled accruing credit | 1 | ‐ | ‐ | ‐ | ‐ | ‐ ‐ |
1 | ||||
| Non-accruing credit | 3 | ‐ | ‐ | ‐ | ‐ | ‐ ‐ |
3 | ||||
| Total receivables for credit cards | 379 | 5 | 4 | ‐ | ‐ | ‐ ‐ |
388 | ||||
| Charge-offs during the reporting period | |||||||||||
| Credit: | |||||||||||
| Non-troubled credit | 598 | 233 | 162 | 42 | 12 | 1 85 |
1,134 | ||||
| Troubled accruing credit | 12 | 3 | 6 | 2 | 1 | 4 ‐ |
28 | ||||
| Non-accruing credit | 6 | 8 | 9 | ‐ | ‐ | 2 ‐ |
25 | ||||
| Total credit | 616 | 244 | 177 | 44 | 13 | 1 91 |
1,187 | ||||
| Charge-offs during the reporting period | ‐ | (3) | (4) | (2) | (1) | (1) | (3) | (14) | |||
| Commercial - total | 995 | 249 | 181 | 44 | 13 | 1 91 |
1,575 | ||||
| Total debts | 8,991 | 3,309 | 1,475 | 877 | 321 | 47 | 2,193 | 17,213 |
* Receivables for credit card transactions, deposits with banks, and other debts.
** As of September 30, 2025, there is no outstanding debt for renewed loans converted to fixed loans.
| As of September 30, 2024 | ||||||||
|---|---|---|---|---|---|---|---|---|
| Recorded debt balance of fixed term credit | Recorded | |||||||
| outstanding | ||||||||
| 2024 | 2023 | 2022 | 2021 2020 | Previous | debt of renewed loans |
Total | ||
| In NIS million | Unaudited | |||||||
| Private individuals | ||||||||
| Receivables for credit cards: | ||||||||
| Non-troubled credit | 4,304 | 129 | 36 | 4 | ‐ | ‐ ‐ |
4,473 | |
| Troubled accruing credit | 3 | 1 | 1 | ‐ | ‐ | ‐ ‐ |
5 | |
| Non-accruing credit | 11 | 2 | ‐ | ‐ | ‐ | ‐ ‐ |
13 | |
| Total receivables for credit cards | 4,318 | 132 | 37 | 4 | ‐ | ‐ ‐ |
4,491 | |
| Charge-offs during the reporting period | (6) | (7) | (1) | ‐ | ‐ | ‐ ‐ |
(14) | |
| Credit: | ||||||||
| Non-troubled credit | 3,483 | 2,060 | 1,360 | 566 | 134 | 25 | 1,891 | 9,520 |
| Troubled accruing credit | 23 | 71 | 97 | 42 | 13 | 2 98 |
346 | |
| Non-accruing credit | 46 | 32 | 15 | 6 | 1 | 1 47 |
148 | |
| Total credit | 3,552 | 2,163 | 1,472 | 614 | 148 | 28 | 2,036 | 10,014 |
| Charge-offs during the reporting period | (2) | (30) | (29) | (11) | (3) | (2) | (81) | (158) |
| Total private individuals | 7,869 | 2,296 | 1,509 | 618 | 148 | 28 | 2,036 | 14,505 |
| Commercial | ||||||||
| Receivables for credit cards: | ||||||||
| Non-troubled credit | 305 | 8 | 1 | ‐ | 1 | ‐ ‐ |
315 | |
| Troubled accruing credit | 1 | ‐ | ‐ | ‐ | ‐ | ‐ ‐ |
1 | |
| Non-accruing credit | 4 | ‐ | ‐ | ‐ | ‐ | ‐ ‐ |
4 | |
| Total receivables for credit cards | 310 | 8 | 1 | ‐ | 1 | ‐ ‐ |
320 | |
| Credit: | ||||||||
| Non-troubled credit | 547 | 248 | 111 | 35 | 11 | 1 74 |
1,026 | |
| Troubled accruing credit | 11 | 15 | ‐ | 2 | 1 | ‐ 3 |
32 | |
| Non-accruing credit | 9 | 11 | 2 | 1 | ‐ | 1 2 |
26 | |
| Total credit | 567 | 274 | 113 | 38 | 12 | 2 79 |
1,084 | |
| Charge-offs during the reporting period | ‐ | (4) | (2) | (1) | ‐ | ‐ (5) |
(12) | |
| Commercial - total | 877 | 282 | 114 | 38 | 13 | 2 79 |
1,404 | |
| Total debts | 8,746 | 2,578 | 1,623 | 656 | 161 | 30 | 2,115 | 15,909 |
* Receivables for credit card transactions, deposits with banks, and other debts.
** As of September 30, 2024, there is no outstanding debt for renewed loans converted to fixed loans.

| As of December 31, 2024 | ||||||||
|---|---|---|---|---|---|---|---|---|
| Recorded debt balance of fixed term credit Recorded |
||||||||
| outstanding debt of |
||||||||
| 2024 | 2023 | 2022 | 2021 | 2020 Previous renewed loans | Total | |||
| In NIS million | Unaudited | |||||||
| Private individuals | ||||||||
| Receivables for credit cards: | ||||||||
| Non-troubled credit | 4,482 | 79 | 25 | 1 | ‐ | ‐ ‐ |
4,587 | |
| Troubled accruing credit | 4 | 1 | 1 | ‐ | ‐ | ‐ ‐ |
6 | |
| Non-accruing credit | 12 | 1 | ‐ | ‐ | ‐ | ‐ ‐ |
13 | |
| Total receivables for credit cards | 4,498 | 81 | 26 | 1 | ‐ | ‐ ‐ |
4,606 | |
| Charge-offs during the reporting period | (11) | (6) | (1) | ‐ | ‐ | ‐ ‐ |
(18) | |
| Credit: | ||||||||
| Non-troubled credit | 4,459 | 1,781 | 1,181 | 479 | 100 | 13 | 1,916 | 9,929 |
| Troubled accruing credit | 36 | 77 | 93 | 39 | 10 | 1 101 |
357 | |
| Non-accruing credit | 56 | 23 | 12 | 3 | 1 | 1 49 |
145 | |
| Total credit | 4,551 | 1,881 | 1,286 | 521 | 111 | 15 | 2,066 | 10,431 |
| Charge-offs during the reporting period | (6) | (40) | (35) | (14) | (4) | (2) | (108) | (209) |
| Total private individuals | 9,048 | 1,962 | 1,312 | 522 | 111 | 15 | 2,066 | 15,037 |
| Commercial | ||||||||
| Receivables for credit cards: | ||||||||
| Non-troubled credit | 297 | 5 | 1 | ‐ | 1 | ‐ ‐ |
304 | |
| Troubled accruing credit | 1 | 1 | ‐ | ‐ | ‐ | ‐ ‐ |
2 | |
| Non-accruing credit | 3 | ‐ | ‐ | ‐ | ‐ | ‐ ‐ |
3 | |
| Total receivables for credit cards | 301 | 6 | 1 | ‐ | 1 | ‐ ‐ |
309 | |
| Charge-offs during the reporting period | (1) | (1) | ‐ | ‐ | ‐ | ‐ ‐ |
(2) | |
| Credit: | ||||||||
| Non-troubled credit | 598 | 224 | 79 | 27 | 8 | 77 ‐ |
1,013 | |
| Troubled accruing credit | 17 | 8 | 3 | 3 | 1 | ‐ 3 |
35 | |
| Non-accruing credit | 9 | 12 | 1 | ‐ | ‐ | ‐ 3 |
25 | |
| Total credit | 624 | 244 | 83 | 30 | 9 | ‐ 83 |
1,073 | |
| Charge-offs during the reporting period | (1) | (6) | (3) | (2) | ‐ | ‐ (6) |
(18) | |
| Commercial - total | 925 | 250 | 84 | 30 | 10 | ‐ 83 |
1,382 | |
| Total debts | 9,973 | 2,212 | 1,396 | 552 | 121 | 15 | 2,149 | 16,419 |
* Receivables for credit card transactions, deposits with banks, and other debts.
** As of December 31, 2024, there is no outstanding debt for renewed loans converted to fixed loans.
| As of September 30, 2025 | |||||
|---|---|---|---|---|---|
| Troubled (2) | |||||
| Non | |||||
| Performing*** Accruing | accruing | Total | |||
| In NIS million | Unaudited | ||||
| Private individuals | |||||
| Receivables for credit cards | 3,913 | 7 16 |
3,936 | ||
| Credit (3) | 11,166 | 393 | 143 | 11,702 | |
| Commercial | |||||
| Receivables for credit cards | 384 | 1 | 3 388 |
||
| Credit (3) | 1,133 | 28 | 25 | 1,186 | |
| Other accounts receivables (4) | 2,788 | ‐ | 2,788 ‐ |
||
| Total debts | **19,384 | 429 | 187 | 20,000 |
| As of September 30, 2024 | |||||
|---|---|---|---|---|---|
| Troubled (2) | |||||
| Non | |||||
| Performing*** Accruing | accruing | Total | |||
| In NIS million | Unaudited | ||||
| Private individuals | |||||
| Receivables for credit cards | 4,473 | 5 13 |
4,491 | ||
| Credit (3) | 9,520 | 346 | 148 | 10,014 | |
| Commercial | |||||
| Receivables for credit cards | 319 | 1 | 4 324 |
||
| Credit (3) | 1,022 | 32 | 26 | 1,080 | |
| Other accounts receivables (4) | 2,416 | ‐ | ‐ 2,416 |
||
| Total debts | **17,750 | 384 | 191 | 18,325 |
** Of which: debts with a credit rating as of the report date corresponding with the credit rating for new credit in accordance with the Company's policy in the amount of NIS 18,877 million (September 30, 2024 - NIS 17,340 million).
*** Performing debts include debts, which are not classified as troubled debts, with payment deferral of 180 days or more, given during the War to borrowers who were not in financial difficulties, at a negligible amount. Regarding this matter - a payment deferral - including an extension of period and payment deferral at zero interest during the deferral period. If a further payment deferral was given to a debt, the duration of the deferral is calculated according to the cumulative deferral period. The deferral of payments does not include a deferral in which an entitlement was utilized, to which the borrower is entitled as required by law.
| As of December 31, 2024 | |||||
|---|---|---|---|---|---|
| Troubled (2) | |||||
| Non | |||||
| Performing*** Accruing | accruing | Total | |||
| In NIS million | Unaudited | ||||
| Private individuals | |||||
| Receivables for credit cards | 4,587 | 6 13 |
4,606 | ||
| Credit (3) | 9,929 | 357 | 145 | 10,431 | |
| Commercial | |||||
| Receivables for credit cards | 308 | 2 | 3 313 |
||
| Credit (3) | 1,010 | 35 | 25 | 1,070 | |
| Other accounts receivables (4) | 2,428 | ‐ | ‐ 2,428 |
||
| Total debts | **18,621 | 400 | 186 | 18,848 |
(a) Non-accruing debts and provision
| As of September 30, 2025 | |||||||
|---|---|---|---|---|---|---|---|
| Outstanding debts | |||||||
| Outstanding non accruing debts for which there is a provision (2) |
Outstanding provision |
Total outstanding non-accruing debts (2) |
Outstanding contractual principal for non-accruing debts |
||||
| In NIS million | Unaudited | ||||||
| Private individuals | |||||||
| Receivables for credit cards | 16 | 3 16 |
16 | ||||
| Credit | 143 | 56 | 143 | 143 | |||
| Commercial | |||||||
| Receivables for credit cards | 3 | 1 | 3 3 |
||||
| Credit | 25 | 16 | 25 | 25 | |||
| Total debts | 187 | 76 | 187 | 187 |
| As of September 30, 2024 | ||||||
|---|---|---|---|---|---|---|
| Outstanding debts | ||||||
| Outstanding non accruing debts for which there is a provision (2) |
Outstanding provision |
Total outstanding non-accruing debts (2) |
Outstanding contractual principal for non-accruing debts |
|||
| In NIS million | Unaudited | |||||
| Private individuals | ||||||
| Receivables for credit cards | 13 | 2 | 13 13 |
|||
| Credit | 148 | 63 | 148 148 |
|||
| Commercial | ||||||
| Receivables for credit cards | 4 | 1 | 4 4 |
|||
| Credit | 26 | 17 | 26 26 |
|||
| Total debts | 191 | 83 | 191 191 |
| As of December 31, 2024 | ||||||||
|---|---|---|---|---|---|---|---|---|
| Outstanding debts | ||||||||
| Outstanding non accruing debts for which there is a provision (2) |
Outstanding provision |
Total outstanding non-accruing debts (2) |
debts | Outstanding contractual principal for non-accruing |
||||
| In NIS million | Unaudited | |||||||
| Private individuals | ||||||||
| Receivables for credit cards | 13 | 2 | 13 | 13 | ||||
| Credit | 145 | 64 | 145 | 145 | ||||
| Commercial | ||||||||
| Receivables for credit cards | 3 | 1 | 3 | 3 | ||||
| Credit | 25 | 16 | 25 | 25 | ||||
| Total debts | 186 | 83 | 186 | 186 |
(1) Receivables for credit card transactions, deposits with banks, and other debts.
| As of September 30, 2025 | |
|---|---|
| Recorded outstanding debt | |
| Troubled | |
| Non-accruing interest |
|
| revenues Total |
|
| In NIS million | Unaudited |
| Private individuals | |
| Receivables for credit cards | 7 7 |
| Credit | 56 56 |
| Commercial | |
| Credit | 9 9 |
| Total debts | 72 72 |
(2) Recorded outstanding debt.

| As of September 30, 2024 | |
|---|---|
| Recorded outstanding debt | |
| Troubled | |
| Non-accruing interest |
|
| revenues Total |
|
| In NIS million | Unaudited |
| Private individuals | |
| Receivables for credit cards | 4 4 |
| Credit | 49 49 |
| Commercial | |
| Credit | 9 9 |
| Total debts | 62 62 |
| As of December 31, 2024 | |||||
|---|---|---|---|---|---|
| Recorded outstanding debt | |||||
| Troubled | |||||
| Non-accruing interest |
|||||
| revenues | Total | ||||
| In NIS million | Unaudited | ||||
| Private individuals | |||||
| Receivables for credit cards | 5 | 5 | |||
| Credit | 54 | 54 | |||
| Commercial | |||||
| Credit | 10 | 10 | |||
| Total debts | 69 | 69 |
(1) Receivables for credit card transactions, deposits with banks, and other debts.
| For the nine-month period ended September 30, 2025 | ||||
|---|---|---|---|---|
| Recorded outstanding debt | ||||
| Troubled | ||||
| Non-accruing | ||||
| interest revenues Total |
Charge-off | |||
| In NIS million | Unaudited | |||
| Private individuals | ||||
| Receivables for credit cards | 3 | 3 | ‐ | |
| Credit | 33 | 33 | 11 | |
| Commercial | ||||
| Credit | 2 | 2 | ‐ | |
| Total debts | 38 | 38 | 11 |
| For the nine-month period ended September 30, 2024 | |||
|---|---|---|---|
| Recorded outstanding debt | |||
| Troubled | |||
| Non-accruing | |||
| interest revenues | Total | Charge-off | |
| In NIS million | Unaudited | ||
| Private individuals | |||
| Receivables for credit cards | 2 | 2 | ‐ |
| Credit | 31 | 31 | 12 |
| Commercial | |||
| Credit | 8 | 8 | ‐ |
| Total debts | 41 | 41 | 12 |
(1) Receivables for credit card transactions, deposits with banks, and other debts.
| For the three-month period ended September 30, 2025 |
|||||
|---|---|---|---|---|---|
| Recorded outstanding debt | |||||
| Troubled | |||||
| Non-accruing | |||||
| interest revenues Total |
|||||
| In NIS million | Unaudited | ||||
| Private individuals | |||||
| Receivables for credit cards | 1 | ||||
| Credit | 14 14 |
||||
| Commercial | |||||
| Credit | 1 | ||||
| Total debts | 16 16 |
| For the three-month period ended September 30, 2024 |
||||
|---|---|---|---|---|
| Recorded outstanding debt Troubled |
||||
| Non-accruing interest revenues Total |
||||
| In NIS million | Unaudited | |||
| Private individuals | ||||
| Receivables for credit cards | 1 1 |
|||
| Credit | 16 16 |
|||
| Commercial | ||||
| Credit | 6 6 |
|||
| Total debts | 23 23 |
(1) Receivables for credit card transactions, deposits with banks, and other debts.
Debts of distressed borrowers who underwent changes of terms during the nine-month period ended
| September 30, 2025 | ||||||||
|---|---|---|---|---|---|---|---|---|
| Total | Type of change | |||||||
| Recorded outstanding debt |
% of total | Waiver of interest |
of period | Extension | Extension of period and waiver of interest |
|||
| Unaudited | ||||||||
| NIS million % |
NIS million | |||||||
| Private individuals | ||||||||
| Receivables for credit cards | 3 | 0.1 | ‐ | 3 | ‐ | |||
| Credit | 33 | 0.3 | 2 | 22 | 9 | |||
| Commercial | ||||||||
| Credit | 2 | 0.2 | ‐ | 1 | 1 | |||
| Total debts | 38 | 0.2 | 2 | 26 | 10 |
<-- PDF CHUNK SEPARATOR -->

Financial effects of the change in terms and conditions during the nine-month period ended Debts of distressed borrowers who defaulted following changes of terms during the nine-month period ended
| September 30, 2025 | September 30, 2025(2) | |||||||
|---|---|---|---|---|---|---|---|---|
| Type of change | Type of change | |||||||
| Average waiver of interest |
Average extension of period |
Average payment deferral |
Total Recorded outstanding debt |
Waiver of interest |
Extension of period |
Extension of period and waiver of interest |
||
| Unaudited | ||||||||
| % Months |
NIS million | |||||||
| Private individuals | ||||||||
| Receivables for credit cards | - | 34 | - | - - |
- | - | ||
| Credit | 2.5 | 32 | - | 3 | ‐ | 2 | 1 | |
| Commercial | ||||||||
| Credit | 2.2 | 27 | - | 5 | ‐ | 5 | ‐ | |
| Total debts | 2.5 | 32 | - | 8 | ‐ | 7 | 1 |
Debts of distressed borrowers who underwent changes of terms during the nine-month period ended September 30, 2024
| Total | Type of change |
|||||
|---|---|---|---|---|---|---|
| Recorded outstanding debt |
% of total | Waiver of interest |
Extension of period |
Extension of period and waiver of interest |
Payment deferral |
|
| Unaudited | ||||||
| NIS million | % | NIS million | ||||
| Private individuals | ||||||
| Receivables for credit cards | 2 | 0.0 | ‐ | 2 | ‐ ‐ |
|
| Credit | 31 | 0.3 | 8 | 21 | 2 ‐ |
|
| Commercial | ||||||
| Credit | 8 | 0.7 | 1 | 2 | 5 ‐ |
|
| Total debts | 41 | 0.3 | 9 | 25 | 2 5 |
Financial effects of the change in terms and conditions during the nine-month period ended
Debts of distressed borrowers who defaulted following changes of terms during the nine-month period ended September 30, 2024 (2)
| September 30, 2024 | ended September 30, 2024 (2) | |||||||
|---|---|---|---|---|---|---|---|---|
| Type of change | Total | Type of change | ||||||
| Average waiver of interest |
Average extension of period |
Average payment deferral |
Recorded outstanding debt |
Waiver of interest |
Extension of period |
|||
| Unaudited | ||||||||
| % | Months | NIS million | ||||||
| Private individuals | ||||||||
| Receivables for credit cards | ‐ | 21 | ‐ | 1 | ‐ | 1 | ||
| Credit | 2.1 | 24 | ‐ | 4 | 1 | 3 | ||
| Commercial | ||||||||
| Credit | 1.8 | 12 | 6 | 1 | ‐ | 1 | ||
| Total debts | 1.9 | 22 | 6 | 6 | 1 | 5 |
| Debts of distressed borrowers who underwent changes of terms |
|---|
| during the three-month period ended September 30, 2025 |
| Total | Type of change | ||||||
|---|---|---|---|---|---|---|---|
| Recorded outstanding debt |
% of total | Waiver of interest |
Extension of period |
Extension of period and waiver of interest |
|||
| Unaudited | |||||||
| NIS million | % | NIS million | |||||
| Private individuals | |||||||
| Receivables for credit cards | 1 | 0.0 | ‐ | 1 | ‐ | ||
| Credit | 14 | 0.1 | 1 | 10 | 3 | ||
| Commercial | |||||||
| Credit | 1 | 0.1 | ‐ | 1 | ‐ | ||
| Total debts | 16 | 0.1 | 1 | 12 | 3 |
change in terms and conditions during the three-month period ended Debts of distressed borrowers who defaulted following changes of terms during the three-month period ended
| September 30, 2025 | September 30, 2025(2) | ||||||
|---|---|---|---|---|---|---|---|
| Type of change | Total | Type of change | |||||
| Average waiver of interest |
Average extension of period |
Recorded outstanding debt |
Extension of period |
Extension of period and waiver of interest |
|||
| Unaudited | |||||||
| %Months NIS million |
|||||||
| Private individuals | |||||||
| Receivables for credit cards | - | 27 | - | - | - | ||
| Credit | 2.6 | 24 | 3 | 2 | 1 | ||
| Commercial | |||||||
| Credit | 2.6 | 24 | ‐ | ‐ | ‐ | ||
| Total debts | 2.6 | 24 | 3 | 2 | 1 |
Debts of distressed borrowers who underwent changes of terms
| during the three-month period ended September 30, 2024 | ||||||
|---|---|---|---|---|---|---|
| Total | Type of change | |||||
| Recorded outstanding debt |
% of total | Waiver of interest |
Extension of period |
Extension of period and waiver of interest |
||
| Unaudited | ||||||
| NIS million | % | NIS million | ||||
| Private individuals | ||||||
| Receivables for credit cards | 1 | 0.0 | ‐ | 1 ‐ |
||
| Credit | 16 | 0.2 | 5 | 10 1 |
||
| Commercial | ||||||
| Credit | 6 | 0.5 | ‐ | 6 ‐ |
||
| Total debts | 23 | 0.1 | 5 | 17 1 |
| Financial effects of the change in terms and conditions during the three-month period ended September 30, 2024 |
September 30, 2024 (2) | Debts of distressed borrowers who defaulted following changes of terms during the three-month period ended |
|||||
|---|---|---|---|---|---|---|---|
| Type of change | Total | Type of change | |||||
| Average waiver of |
Average extension |
Recorded outstanding |
Waiver of | Extension | |||
| interest | of period | debt | interest | of period | |||
| Unaudited | |||||||
| % Months | NIS million | ||||||
| Private individuals | |||||||
| Receivables for credit cards | - | 18 | - | - | - | ||
| Credit | 2.0 | 18 | 4 | 1 | 3 | ||
| Commercial | |||||||
| Credit | 1.5 | 12 | ‐ | ‐ | ‐ | ||
| Total debts | 1.8 | 16 | 4 | 1 | 3 |
| As of September 30 | As of September 30 | As of December 31 | |
|---|---|---|---|
| 2025 | 2024 | 2024 | |
| In NIS million | Unaudited | ||
| Merchants (1) | 8,720 | 8,400 | 8,421 |
| Liabilities for deposits (2) | 262 | 215 | 209 |
| Credit card companies | 1,037 | 797 | 888 |
| Prepaid revenues | 33 | 26 | 29 |
| Benefit plan for card holders (3) | 88 | 88 | 90 |
| Other (4) | 85 | 90 | 70 |
| Total payables for credit card transactions | 10,225 | 9,616 | 9,707 |
| For the nine month period ended |
For the three-month period ended |
For the year ended |
|||
|---|---|---|---|---|---|
| September 30 | September 30 | December 31 | |||
| 2025 | 2024 | 2025 | 2024 | 2024 | |
| In NIS million | Unaudited | ||||
| Revenues from merchants | |||||
| Merchants fees and commissions | 649 | 601 | 228 | 210 | 809 |
| Other revenues | 150 | 132 | 54 | 46 | 179 |
| Total revenues from merchants - gross | 799 | 734 | 282 | 256 | 988 |
| Net of fees and commissions to other issuers | (307) | (282) | (108) | (99) | (380) |
| Total revenues from merchants - net | 492 | 452 | 174 | 157 | 608 |
| Income from credit card holders | |||||
| Issuer fees and commissions (1) | 472 | 419 | 170 | 152 | 566 |
| Service fees and commissions (2) | 175 | 152 | 62 | 56 | 208 |
| Fees and commissions from cross-border transactions (3) | 160 | 128 | 61 | 51 | 172 |
| Total revenues for credit card holders | 807 | 699 | 293 | 259 | 946 |
| Total revenues from credit card transactions | 1,299 | 1,151 | 467 | 416 | 1,554 |

On November 25, 2025, Clal Insurance approved its Economic Solvency Ratio Report as of June 30, 2025. For further details, see Note 6 above.
On May 8, 2025, the Company's board of directors resolved to publish an outline for the allocation of up to 130,000 Class A options and 470,000 Class B option to be offered under the outline, based on the Plan for 2021, for employees and officers of the Company and/or companies under its control. In June 2025, after receiving all the required permits and approvals, the options offered in accordance with the outline were allocated. The shares underlying the exercise of these options will represent approx. 0.27% of the Company's equity capital as of the reporting date, assuming maximum exercise. The option warrants will be exercisable for ordinary shares of the Company at the value of the inherent benefit of the options, subject to adjustments. The value of the benefit is based on the valuation of the options at the time they are allotted, which is approx. 30.08 per option, and the fair value of each tranche will be spread over the vesting period. The value of the benefit was calculated using the binomial model and estimated at approx. NIS 15 million for all options, which will be awarded to Group officers and employees as stated above. The Class A options will be allocated in three tranches, spread over three years, and shall be exercisable beginning when one year, two years, and 3 years have elapsed from the allocation date, up to two years from the vesting/ holding date. (With respect to the first tranche, at least two years of vesting and holding are required).
The subsidiaries will bear the expense for the value of the options and will indemnify the Company in full for this benefit, based on the value of the financial benefit that will be recorded in the Company's financial statements and in accordance with the accounting standards.
On November 6, 2025, the Company's General Meeting approved - further to the approval of the Company's Compensation Committee and Board of Directors - the allocation of 10,572 restricted share units exercisable into 10,572 ordinary shares of the Company to the Company's CEO (hereinafter - the "RSUs"); the RSUs constitute approx. 0.01% of the Company's issued and paid-up share capital (approx. 0.01% fully diluted) (hereinafter - the "Exercise Shares"). The RSUs were allocated to the CEO without consideration. The RSUs were awarded in accordance with the Company's 2021 Equity Compensation Plan as amended in September 2025 by an adjustment regarding an allocation of RSUs.
The RSUs will vest over a 3-year period divided into twelve (12) equal vesting tranches. The first tranche shall vest at the end of three (3) months from the date of the Board's approval of the allocation of the RSUs (hereinafter - the "Vesting Period" and the "Allocation Date"). The second tranche shall vest at the end of six (6) months from the Allocation Date, the third tranche at the end of nine (9) months from the Allocation Date, and so on and so forth, such that each of the following tranches shall vest at the end of each period of additional three (3) months from the Allocation Date, until the abovementioned Vesting Period is completed. It is clarified that in accordance with the Company's Compensation Policy, the CEO will be required to hold the RSUs and/or the Exercise Shares for a period of at least two years from the allocation date.
Each tranche of RSUs will vest provided that the CEO will be a Group employee on each of the vesting dates, and subject to meeting all the additional conditions set in the Company's Equity Compensation Plan, which will be assessed on the vesting date.
The Company's Equity Compensation Plan includes adjustments to the RSUs.
The fair value of the securities allocated to the CEO as of the allocation approval date is approx. NIS 2 million, in accordance with an external valuation of the RSUs. The "Finnerty" model was used to calculate the Discount for Lack of Marketability (DLOM).
According to the National Insurance Law [Combined Version], 1995 (hereinafter - the "National Insurance Law"), where the National Insurance Institute paid an annuity to a person entitled to an annuity, and at the same time a liability arises to a third-party to pay compensation to that person under the Tort Ordinance or the CRAV Law, the National Insurance Institute may claim compensation from the said third party in respect of annuity it has paid or is required to pay (hereinafter - the "Third Party"). The Third Party may deduct from the compensation the annuities paid and/or due to be paid by the National Insurance Institute. Over the years, the National Insurance Institute used to file individual subrogation claims with insurers.
The Economic Efficiency Law (Legislative Amendments to Achieve the Budgetary Targets for Budget Years 2021 and 2022), 2021 amended the National Insurance Law, such that as from January 2023 the netting mechanism due to claims arising from road accidents was modified to replace the filing of individual subrogation claims by the National Insurance Institute.
In July 2024, an agreement was signed between Clal Insurance and the National Insurance Institute, which prescribes Clal Insurance's exposure to subrogation claims by the National Insurance Institute in the Compulsory Motor Subsegment in respect of 2016-2022 was essentially extinguished.
On April 8, 2025, the Company and Clal Insurance Capital Raising Ltd. (hereinafter - "Clal Capital Raising") published shelf prospectuses dated April 9, 2025 (hereinafter - the "Shelf Prospectuses"). Among other things, the Shelf Prospectus allows the Company to issue ordinary shares, preferred shares, bonds, bonds convertible into ordinary shares, options exercisable into ordinary shares and options exercisable into bonds or into bonds convertible into ordinary shares and commercial papers. Clal Capital Raising's shelf prospectus allows it, among other things, to issue options which may be exercised into bonds and commercial papers. Generally, the consideration for bonds issued by Clal Capital Raising by virtue of the Shelf Prospectus, will be deposited with Clal Insurance and recognized as Tier 2 capital and/or Additional Tier 1 capital (subject to restrictions on the maximum rate of Tier 2 capital and/or Additional Tier 1 capital, in accordance with the provisions of the law), and Clal Insurance will be liable to the holders of the bonds for their repayment.
In April 2025, Clal Capital Raising issued to the public Bonds (Series N) totaling NIS 500 million in p.v. (hereinafter the "Bonds") under the shelf prospectus. The principal will be repaid in one lump sum on September 30, 2039, unless Clal Capital Raising exercises its right to execute early redemption of the bonds. The principal and interest are not non-linked. The interest payable on the Bonds (Series N) is paid annually in two semi-annual installments starting on September 30, 2025, and on March 31 and September 30 of each calendar year between 2026 and 2039. The annual nominal interest rate is 5.51% and the annual effective interest rate is 5.72% assuming redemption on the Effective Date for Additional Interest. The issuance costs amounted to approx. NIS 6 million.
The total consideration (gross) received by Clal Capital Raising following issuance of the bonds (N), was deposited in Clal Insurance in a deferred deposit under the same repayment and interest terms and conditions as those of the bonds. The Bonds are recognized as Tier 2 capital in Clal Insurance and bear equal status and seniority level as subordinated bonds that have been issued and/or shall be issued by Clal Capital Raising and/or Clal Insurance as a Tier 2 capital instrument, and are subordinate to the other liabilities of Clal Insurance, other than the rights of creditors in accordance with Tier 1 capital.
On July 31, 2025, Clal Capital Raising executed early redemption of the outstanding balance of Notes Series I, in accordance with their terms and conditions.
Subsequent to the reporting date, on October 21, 2025, Clal Capital Raising issued to the public Bonds (Series O) totaling approx. NIS 594 million p.v. under the Shelf Prospectus (hereinafter - the "Bonds"). The principal will be repaid in one lump sum on October 31, 2075, unless Clal Capital Raising exercises its right to execute early redemption of the bonds. The principal and interest are not non-linked. The interest payable on the Bonds (Series O) is paid annually in two semi-annual installments on April 30, and on October 31 of each calendar year between 2026 and 2075. The annual nominal interest rate is 5.12% and the annual effective interest rate is 5.33% assuming redemption on the first early redemption date. The issuance costs amounted to approx. NIS 7 million.

Additionally, subsequent to the reporting date, on October 23, 2025, Clal Capital Raising issued to the Company approx. NIS 555 million p.v. in Bonds (Series O) under a private placement . The issuance proceeds were used to cancel a NIS 450 million CPI-linked capital note, which was issued to the Company by Clal Insurance on October 29, 2020, and which was recognized by Clal Insurance as an additional Tier 1 capital instrument (hereinafter - the "Capital Note").
The proceeds of the issuance to the Company have the same economic value as the capital note, calculated in accordance with a detailed substitution formula detailed in an economic study conducted by an independent external economic consulting firm. Accordingly, the Company recorded a gain of approx. NIS 24 million, and - on the other hand - Clal Insurance recorded a loss at the same amount under the replacement of the Tier 1 capital instruments.
Bonds (Series O), which were issued to the public under a private placement, constitute a single series for all intents and purposes.
The total consideration (gross) received by Clal Capital Raising following issuance of Bonds (Series O), which were issued to the public under a private placement, was deposited in Clal Insurance in a deferred deposit under the same repayment and interest terms and conditions as those of the bonds. The Bonds are recognized as Additional Tier 1 capital for Clal Insurance and bear equal status and seniority level as subordinate bonds which have been issued and/or shall be issued by Clal Capital Raising and/or Clal Insurance as an additional Tier 1 capital instrument and are subordinate to Clal Insurance's other liabilities. The bonds shall be senior only towards the holders of ordinary shares of Clal Capital Raising and Clal Insurance.
For further details, see Note 5 above.
On July 1, 2025, the Company carried out a private placement of Bonds (Series C) of the Company, by way of expanding an existing series. The Company allocated NIS 350 million in par value of Bonds (Series C), in exchange for a total of approx. NIS 358.4 million. The proceeds of the placement were used for partial early redemption of the Company's Bonds (Series A) and on July 13, 2025, the Company redeemed, by way of a partial early redemption, NIS 350 million in par value of Bonds (Series A).
The abovementioned issuance costs of the Bonds (Series C) totaled approx. NIS 1 million.
On June 26, 2025, S&P Maalot announced the assignment of an ilAA- rating with a stable outlook to a private placement of Bonds (Series C) totaling up to NIS 350 million p.v., carried out by way of expanding an existing series.
On July 9, 2025, S&P Maalot reiterated Clal Insurance's ilAA+ rating with a stable outlook and also reiterated the ilAArating of the Company and Notes (Series A, B and C) issued by the Company, with a stable rating outlook for each of the series. It also reiterated the ilAA- rating for the Notes (Series I, K, L, M and N) issued by Clal Capital Raising, with a stable outlook for each of the series.
On August 6, 2025, Midroog reiterated the Aa1.il Insurer Financial Strength rating of Clal Insurance with a stable outlook and ratified the Aa3.il (hyb) rating for the Notes (Series K, L, M, and N) issued by Clal Capital Raising, with a stable outlook for each of the series.
On September 18 and October 21, 2025, S&P Maalot announced the assignment of an ilA+ rating to Notes (Series O) totaling up to NIS 1,200 million p.v. issued by Clal Capital Raising and recognized in additional Tier 1 capital.
On September 18 and October 21, 2025, Midroog announced the assignment of an A1.il rating to Bonds (Series O) totaling up to NIS 1,200 million p.v. issued by Clal Capital Raising and recognized in additional Tier 1 capital.
As part of Max's financing strategy, on April 7, 2025, Max published a supplementary prospectus and a shelf prospectus dated April 8, 2025, and on April 24, 2025, it raised NIS 207 million in par value of Commercial Papers (Series 5) from institutional investors and - for the first time - from the public as well. As from this date, Max became a reporting corporation, as defined by the Securities Law, 1968. Max's becoming a reporting corporation constitutes a part of its financing strategy as a growing company, and it allows Max to diversify its sources of financing for its operating activities.
On July 10, 2025, Max issued a new series of Subordinated Notes (Series F) with a contractual loss absorption mechanism, in the total amount of NIS 150 million par value, which are recognized as Tier 2 capital from the date of their issuance. Notes (Series F) are linked to the Consumer Price Index. In addition, on July 13, 2025, Max completed a public offering of Bonds (Series E) totaling NIS 300 million in par value. Bonds (Series E) are linked to the Consumer Price Index. For further details, see Note 5 above.
Further to Note 46(m) to the 2024 Consolidated Financial Statements, 2025 started with ceasefire agreements on the northern front and the Gaza Strip front, which led to a relative calm. In March 2025, the temporary ceasefire between Israel and Hamas ended and the IDF resumed fighting in the Gaza Strip. This move led to increased tensions at the national and security levels, including, among other things, the resumption of missile attacks on Israel by the Houthis in Yemen. At the early hours of June 13, 2025, Operation Rising Lion (hereinafter - the "Operation") - a direct military conflict between Iran and Israel - began. This was a 12-day War, whose objective was to remove the Iranian nuclear threat and reduce strategic threats to Israel's security. The Operation ended on June 24, 2025, when the ceasefire agreed upon by Israel and Iran and brokered by the United States came into effect.
In the Gaza Strip front, since the collapse of the ceasefire in March 2025 fighting has continued under Operation Gideon's Chariots. At the end of September 2025, a proposal to end the War was presented by the President of the United States, and on September 9, 2025, a ceasefire agreement was signed under the "20-Point" agreement of the Trump-Netanyahu plan. Under the agreement, fighting in Gaza has largely stopped, all living hostages and the bodies of most deceased hostages were returned, a gradual reconstruction of the infrastructures in Gaza commenced and humanitarian aid has increased. The plan is designed to serve as a framework for ending the war between Hamas and Israel, including the demilitarization of Gaza, which will no longer be controlled by Hamas, and a change in the future governance structure in the Gaza Strip.
Following the outbreak of the War of Revival in October 2023, the international rating agencies downgraded Israel's credit rating in 2024.
As of the approval date of the financial statements, the State of Israel's credit rating remains without change, but with a negative outlook, in accordance with the assessments of the three main rating agencies:
In May 2025, the international rating agency S&P reiterated Israel's credit rating at A, with a negative outlook (which remained without change too).
In June 2025, the rating agency Fitch reiterated Israel's credit rating at A, with a negative outlook (also without change). In July 2025, the rating agency Moody's reiterated Israel's Baa1 credit rating with a negative outlook.
All rating agencies expressed concerns regarding the economic effects of Israel's prolonged War against Hamas, political uncertainty, internal tensions concerning the judiciary, the government's instability and the increase in the budget deficit due to security expenses and compensation to those affected by the War.
In October 2025, the rating agency Moody's reiterated Israel's Baa1 credit rating with a negative outlook, despite the ceasefire agreement.
In November 2025, the rating agency S&P upgraded Israel's rating outlook from "negative" to "stable" and reiterated its credit rating at A. According to S&P, the stable outlook reflects the military de-escalation following the ceasefire agreement between Israel and Hamas, which reduced the risk of regional war.

Clal Insurance - In the reporting period, and as of the approval date of these financial statements no material changes occurred in connection with the effects of the War and Operation Rising Lion on Clal Insurance's financial results.
Max - in the Reporting Period, the growth trend in Max's issuance turnovers in Israel and overseas and in its acquiring turnovers continued, exceeding turnovers in the corresponding period last year. During Operation Rising Lion, which lasted 12 days during the second quarter of the year, Max's business activity was adversely affected. During this period, Max's issuance and acquiring turnovers declined due to a decrease in the volume of activity in the domestic market, particularly in the leisure and entertainment sectors (including restaurants and coffee shops) and the clothing and footwear sectors; the decline also arose from the effect which the closure of Israel's airspace had on the aviation and tourism sectors. The decline in the volume of activity led to a decrease - for the duration of the Operation - in Max's revenues from fees and commissions on credit card transactions. In addition, credit and credit card sales were adversely affected during some of the days of the Operation. As the Operation ended and the ceasefire came into effect, issuance and acquiring turnovers in Israel recovered rapidly and returned to pre-Operation levels. Max's overseas issuance turnovers increased gradually as the airspace was opened and foreign airlines' resumed flights to and from Israel; in total, during the Reporting Period, those turnovers were higher than in the corresponding period last year.
The estimated provision for credit losses is based on judgments and assessments. Further to Note 46(m) to the 2024 Consolidated Financial Statements, in 2023 Max increased the provision for current expected credit losses based on estimates of the potential increase in the credit risk of Max's customers. So far, and during the Reporting Period, there has not been a noticeable increase in the credit risk or actual credit losses of Max's customers due to the War and the Operation. However, there is still a certain degree of uncertainty regarding the full effects of the War on the Israeli economy and the repayment capacity of Max's customers. Therefore, since the estimated provision for credit losses is based, among other things, on judgments and assessments, and involves uncertainty, there is still a high probability that future credit losses will vary from the current estimate.
On May 28, 2025, the Company's Board approved a dividend distribution totaling approx. NIS 200 million, which constitutes approx. 64% of the dividends declared and/or distributed in the Company's subsidiaries as of the approval date of the Consolidated Interim Financial Statements. The dividend was paid on June 25, 2025.
In the reporting periods, the development of the contractual service margin is mainly affected by accrual of interest, recognition of new businesses, recognition of revenues from insurance services for the current period, and revisions to future cash flow forecasts, due to, among other things, demographic, operational, and financial assumptions and data revision. During the reporting period ended on September 30, 2025, and the reporting period ended September 30, 2024, the Company's retention contractual service margin increased mainly due to financial effects. In the year ended December 31, 2024, the Company's retention contractual service margin increased due to the first-time application of the stochastic model for assessment of variable management fees and due to financial effects of approx. NIS 1,750 million, which was partially offset by revisions of approx. NIS 320 million to demographic and operational assumptions and data update.
Furthermore, the effect of the changes in the risk-free interest rate curve and the illiquidity premium on insurance contract liabilities and reinsurance contract assets net of the effect on the designated bonds recognized in the statement of comprehensive income is immaterial for the nine months ended September 30, 2025 and totals to a gain of approx. NIS 130 million in the three months ended September 30, 2025, whereas in the corresponding period last year there was a gain of approx. NIS 430 million for the nine months ended September 30, 2024 and an immaterial effect in the three months ended September 30, 2024. In the year ended December 31, 2024, a loss of approx. NIS 350 million was recognized.
In addition, in the corresponding period and quarter last year, expenses from insurance services in property and casualty insurance were affected by the issues referred to in Section c above.
In accordance with the Commissioner's guidance published in a series of documents, the latest of which was named "Roadmap for the Adoption of IFRS 17 – Insurance Contracts - Fifth Revision" (hereinafter - the "Roadmap"), the firsttime application date of IFRS 17 and IFRS 9 (hereinafter - the "New Standards") for insurance companies in Israel (whose binding application date by the abovementioned companies in accordance with IFRS should have been January 1, 2023) was revised, such that they apply to quarterly and annual periods commencing on January 1, 2025. The transition date for the application of the New Standards is January 1, 2024.
Due to the above, from January 1, 2023 to January 1, 2025, insurance companies in Israel continued to apply the provisions of IFRS 4 – Insurance Contracts and IAS 39 – Financial Instruments: Recognition and Measurement, which they applied through that date, and which were superseded by the New Standards. All other IFRS were applied by the insurance companies in accordance with the dates set therein.
Consequently, throughout the period from January 1, 2023 to January 1, 2025 (hereinafter - the "Interim Period"), the Group's Consolidated Financial Statements with respect to a subsidiary, which meets the definition of insurer, did not fully comply with IFRS; rather, they were prepared pursuant to the Financial Services Supervision Law (Insurance), in accordance with the Commissioner's Directives.
In view of the above, in accordance with the provisions of IFRS 1 – "First-time Adoption of International Financial Reporting Standards" (hereinafter - "IFRS 1") and with respect to a subsidiary which meets the definition of an insurer, the Group is effectively deemed a first-time adopter of IFRS, as defined in IFRS 1; accordingly, with respect to a subsidiary which meets the definition of insurer, as defined in IFRS 1, the Group's 2025 Annual Financial Statements will be its first financial statements compliant with IFRS, and the abovementioned transition date for application of the New Standards (January 1, 2024) also constitutes the Group's transition date to IFRS reporting as defined in IFRS 1.
The Group's Condensed Consolidated Interim Financial Statements as of September 30, 2025 and for the nine- and threemonth periods then ended (hereinafter - the "Interim Financial Statements") were prepared in accordance with IAS 34 – "Interim Financial Reporting" (hereinafter - "IAS 34"). The said Interim Financial Statements are the first interim financial statements prepared by the Group for part of the period included in its first IFRS-compliant financial statements, and IFRS 1 was also applied as part of their preparation.
However, since during the Interim Period - except for non-application of the New Standards - the Group continued to apply all other IFRS in accordance with the dates set therein - with respect to a subsidiary which meets the definition of an insurer - the effect of the first-time adoption of IFRS under the application of IFRS 1 to the Group's financial statements focuses on the application of the abovementioned relevant provisions and expedients under IFRS 1 regarding the firsttime application of the New Standards. With respect to IFRS other than the New Standards - the Group's accounting policies as applies in these Interim Financial Statements are consistent with those applied under the Group's 2024 Annual Financial Statements.
It is noted that with respect to the Group's financial statements - in connection with a subsidiary which meets the definition of an insurer - the relevant provisions and expedients under IFRS 1 regarding the first-time application of the New Standards, are not materially different from the transitional provisions detailed in the New Standards themselves, and which the Company detailed in this note.
In accordance with the provisions of IFRS 1, following are explanations as to how the transition from reporting in accordance with the Supervision Law in accordance with the Commissioner's Directives to reporting in accordance with IFRS affected the financial position and financial performance reported by the Group, in connection with a subsidiary which meets the definition of insurer.
The said transition did not affect the cash flows reported by the Group.
The following is a quantitative breakdown of the material adjustments to the Group's capital and comprehensive income due to the initial application of IFRS. Due to the changes in the structure of the statement of financial position included in the financial statements prepared in accordance with IFRS 17 compared to the current financial statements, which are prepared in accordance with IFRS 4, the balance sheet items of the financial statements as of December 31, 2023, as reported, were classified into the most appropriate balance sheet items in accordance with the revised format, which complies with IFRS 17.

| As of December 31, 2023 as previously reported |
Effect of first-time application of IFRS 17 and IFRS 9 |
Pro forma balance sheet as of the transition date January 1, 2024 |
|
|---|---|---|---|
| Audited | NIS million | ||
| Assets | |||
| Cash and cash equivalents in respect of yield-dependent contracts | 4,418 | - | 4,418 |
| Other cash and cash equivalents | 2,548 | - | 2,548 |
| Financial investments in respect of yield-dependent contracts measured at | 84,133 | - | 84,133 |
| fair value | |||
| Other financial investments measured at fair value | 14,821 | 26,241 | 41,062 |
| Other financial investments measured at depreciated cost | 24,444 | (22,107) | 2,337 |
| Receivables and debit balances | 1,867 | (41) | 1,826 |
| Collectible premium | 837 | (837) | - |
| Current tax assets | 306 | - | 306 |
| Insurance contract assets (2) | - | 2,059 | 2,059 |
| Reinsurance contract assets (2) | 3,805 | (1,272) | 2,533 |
| Equity-accounted investments | 180 | - | 180 |
| Investment property in respect of yield-dependent contracts | 3,839 | - | 3,839 |
| Investment property - other | 1,494 | - | 1,494 |
| Receivables for credit cards, net | 15,092 | - | 15,092 |
| Other property, plant and equipment | 302 | - | 302 |
| Intangible assets and goodwill | 2,205 | - | 2,205 |
| Costs of obtaining investment management service contracts | 706 | - | 706 |
| Deferred acquisition costs | 1,837 | (1,837) | - |
| Deferred tax assets | 104 | 114 | 218 |
| Right-of-use assets | 680 | - | 680 |
| Total assets | 163,617 | 2,320 | 165,938 |
| Total assets for yield-dependent contracts | 94,012 | - | 94,012 |
| Liabilities | |||
| Loans and credit | 13,917 | (5) | 13,912 |
| Liabilities for derivative instruments | 1,782 | - | 1,782 |
| Payables and credit balances | 3,851 | (2,151) | 1,700 |
| Liability for current taxes | 21 | - | 21 |
| Liabilities for yield-dependent investment contracts | 9,975 | 3,176 | 13,151 |
| Liabilities for non-yield-dependent investment contracts (1) | 2,563 | (93) | 2,470 |
| Liabilities for insurance contracts (2) | 113,304 | 3,171 | 116,475 |
| Liabilities for reinsurance contracts | - | 68 | 68 |
| Liabilities for employee benefits, net | 93 | - | 93 |
| Liabilities for deferred taxes | 592 | (556) | 36 |
| Payables for credit card transactions, net | 8,091 | - | 8,091 |
| Lease liabilities | 777 | - | 777 |
| Total liabilities | 154,966 | 3,610 | 158,576 |
| Equity | |||
| Share capital | 167 | - | 167 |
| Share premium | 2,390 | - | 2,390 |
| Capital reserves | 1,005 | (866) | 139 |
| Surplus | 5,019 | (426) | 4,593 |
| Total equity attributable to Company's shareholders | 8,581 | (1,292) | 7,289 |
| Non-controlling interests | 71 | 2 | 73 |
| Total equity | 8,652 | (1,290) | 7,362 |
| Total current liabilities and equity | 163,617 | 2,320 | 165,938 |
(1) This line item also includes liabilities in respect of contracts for the management of guaranteed return provident funds.
(2) Following are further details:
| Life Insurance and Long-Term Savings |
Health | Insurance | P&C Insurance |
Total | ||
|---|---|---|---|---|---|---|
| Contractual service margin (CSM) | ||||||
| Contractual service margin (CSM), gross * | 4,874 | 4,266 | - | 9,140 | ||
| Contractual service margin (CSM), reinsurance ** | 137 | 190 | - | 327 | ||
| Contractual service margin (CSM), net | 4,737 | 4,076 | - | 8,813 | ||
| Risk adjustment (RA) | ||||||
| Risk adjustment (RA), gross | 976 | 1,314 | 205 | 2,495 | ||
| Risk adjustment (RA), reinsurance | 83 | 117 | 91 | 291 | ||
| Risk adjustment (RA), net | 893 | 1,197 | 114 | 2,204 |

| Unaudited | As of September 30, 2024, as previously reported |
Effect of first time application of IFRS 17 and IFRS 9 NIS million |
Pro forma balance sheet September 2024 |
|---|---|---|---|
| Assets | |||
| Cash and cash equivalents in respect of yield-dependent contracts | 5,011 | ‐ 5,011 |
|
| Other cash and cash equivalents | 2,014 | 2,014 ‐ |
|
| Financial investments in respect of yield-dependent contracts measured at | |||
| fair value | 86,542 | 86,542 ‐ |
|
| Other financial investments measured at fair value | 14,089 | 26,552 | 40,641 |
| Other financial investments measured at depreciated cost | 25,606 | (23,204) | 2,402 |
| Receivables and debit balances | 1,389 | (43) | 1,347 |
| Collectible premium | 1,006 | (1,006) | ‐ |
| Current tax assets | 125 | 125 ‐ |
|
| Insurance contract assets | ‐ 1,822 |
1,822 | |
| Reinsurance contract assets | 3,929 | (1,250) | 2,679 |
| Investments in equity-accounted investees | 190 | ‐ 190 |
|
| Investment property in respect of yield-dependent contracts | 3,892 | ‐ 3,892 |
|
| Investment property - other | 1,521 | 1,521 ‐ |
|
| Receivables for credit card transactions, net | 17,352 | 17,352 | |
| ‐ | |||
| Other property, plant and equipment | 320 | 320 ‐ |
|
| Intangible assets and goodwill | 2,221 | ‐ 2,221 |
|
| Costs of obtaining investment management service contracts | 723 | ‐ 723 |
|
| Deferred acquisition costs | 1,880 | (1,880) | ‐ |
| Deferred tax assets | 154 | ‐ 154 |
|
| Right-of-use assets | 681 | 681 ‐ |
|
| Total assets | 168,644 | 993 | 169,637 |
| Total assets for yield-dependent contracts | 96,838 | (630) | 96,208 |
| Liabilities | |||
| Financial liabilities | 13,737 | (5) | 13,732 |
| Liabilities for derivative instruments | 824 | ‐ 824 |
|
| Payables and credit balances | 3,864 | (2,080) | 1,784 |
| Liability for current taxes | 10 | ‐ 10 |
|
| Liabilities for yield-dependent investment contracts | 9,164 | 3,349 | 12,514 |
| Liabilities for non-yield-dependent investment contracts | 2,542 | ‐ 2,542 |
|
| Total liabilities in respect of insurance contracts | 118,026 | 508 | 118,533 |
| Liabilities for reinsurance contracts | ‐ 60 |
60 | |
| Liability for employee benefits, net | 91 | ‐ 91 |
|
| Liabilities for deferred taxes | 729 | (299) | 430 |
| Payables for credit card transactions | 9,616 | ‐ 9,616 |
|
| Lease liabilities | 788 | 788 ‐ |
|
| Total liabilities | 159,391 | 1,533 | 160,924 |
| Equity | |||
| Share capital | 167 | ‐ 167 |
|
| Share premium | 2,397 | 2,397 ‐ |
|
| Capital reserves | 1,213 | (1,071) | 142 |
| Surplus | 5,403 | 530 | 5,933 |
| Total equity attributable to Company's shareholders | 9,180 | (541) | 8,639 |
| Non-controlling interests | 73 | 1 75 |
|
| Total equity | 9,254 | (540) | 8,714 |
| Total current liabilities and equity | 168,645 | 993 | 169,637 |
(1) This line item also includes liabilities in respect of contracts for the management of guaranteed return provident funds.
(2) Following are further details:
| Life Insurance and Long-Term Savings |
Health Insurance |
P&C Insurance |
Total | |||
|---|---|---|---|---|---|---|
| Contractual service margin (CSM) | ||||||
| Contractual service margin (CSM), gross * | 5,040 | 4,296 | - | 9,336 | ||
| Contractual service margin (CSM), reinsurance ** | 115 | 188 | - | 303 | ||
| Contractual service margin (CSM), net | 4,925 | 4,108 | - | 9,033 | ||
| Risk adjustment (RA) | ||||||
| Risk adjustment (RA), gross | 977 | 1,302 | 210 | 2,489 | ||
| Risk adjustment (RA), reinsurance | 76 | 117 | 91 | 284 | ||
| Risk adjustment (RA), net | 901 | 1,185 | 119 | 2,205 |

| As of December 31, 2024 as previously reported |
Effect of first time application of IFRS 17 and IFRS 9 |
Pro forma balance sheet December 2024 |
|
|---|---|---|---|
| Unaudited | NIS million | ||
| Assets | |||
| Cash and cash equivalents in respect of yield-dependent contracts | 4,451 | - | 4,451 |
| Other cash and cash equivalents Financial investments in respect of yield-dependent contracts measured |
2,617 88,802 |
- - |
2,617 88,802 |
| at fair value | |||
| Other financial investments measured at fair value | 14,010 | 27,169 | 41,179 |
| Other financial investments measured at depreciated cost | 25,371 | (23,031) | 2,340 |
| Receivables and debit balances | 724 | (82) | 642 |
| Collectible premium | 795 | (795) | - |
| Current tax assets | 60 | - | 60 |
| Insurance contract assets (2) | - | 2,653 | 2,653 |
| Reinsurance contract assets (2) | 3,830 | (1,166) | 2,664 |
| Equity-accounted investments | 190 | - | 190 |
| Investment property in respect of yield-dependent contracts | 3,924 | - | 3,924 |
| Investment property - other | 1,517 | - | 1,517 |
| Receivables for credit cards, net | 17,855 | - | 17,855 |
| Other property, plant and equipment | 310 | - | 310 |
| Intangible assets and goodwill | 2,212 | - | 2,212 |
| Costs of obtaining investment management service contracts | 764 | - | 764 |
| Deferred acquisition costs | 1,837 | (1,837) | - |
| Deferred tax assets | 159 | - | 159 |
| Right-of-use assets | 669 | - | 669 |
| Total assets | 170,097 | 2,911 | 173,008 |
| Total assets for yield-dependent contracts | 97,983 | (654) | 97,329 |
| Liabilities | |||
| Loans and credit | 14,143 | (5) | 14,138 |
| Liabilities for derivative instruments | 528 | - | 528 |
| Payables and credit balances | 3,932 | (2,192) | 1,739 |
| Liability for current taxes | 18 | - | 18 |
| Liabilities for yield-dependent investment contracts | 9,127 | 3,410 | 12,537 |
| Liabilities for non-yield-dependent investment contracts (1) | 2,522 | - | 2,522 |
| Liabilities for insurance contracts (2) | 118,988 | 2,730 | 121,718 |
| Liabilities for reinsurance contracts | - | 62 | 62 |
| Liabilities for employee benefits, net | 89 | - | 89 |
| Liabilities for deferred taxes | 742 | (387) | 355 |
| Payables for credit card transactions, net | 9,707 | - | 9,707 |
| Lease liabilities | 775 | - | 775 |
| Total liabilities | 160,571 | 3,617 | 164,189 |
| Equity | |||
| Share capital | 167 | - | 167 |
| Share premium | 2,423 | - | 2,423 |
| Capital reserves | 1,242 | (1,104) | 138 |
| 396 | 6,014 | ||
| Surplus | 5,618 | ||
| Total equity attributable to Company's shareholders | 9,450 | (708) | |
| Non-controlling interests Total equity |
75 9,525 |
1 (707) |
8,742 76 8,818 |
(1) This line item also includes liabilities in respect of contracts for the management of guaranteed return provident funds.
(2) Following are further details:
| Life Insurance and Long-Term |
Health | P&C | ||||
|---|---|---|---|---|---|---|
| Savings | Insurance | Insurance | Total | |||
| Contractual service margin (CSM) | ||||||
| Contractual service margin (CSM), gross * | 5,602 | 4,863 | - | 10,465 | ||
| Contractual service margin (CSM), reinsurance ** | 119 | 198 | - | 317 | ||
| Contractual service margin (CSM), net | 5,483 | 4,665 | - | 10,148 | ||
| Risk adjustment (RA) | ||||||
| Risk adjustment (RA), gross | 937 | 1,429 | 196 | 2,562 | ||
| Risk adjustment (RA), reinsurance | 73 | 144 | 83 | 300 | ||
| Risk adjustment (RA), net | 864 | 1,285 | 113 | 2,262 |
The main changes in the statement of financial position arise from the following:

The change in the Group's equity as of the transition date (January 1, 2024) following the application of the New Standards arises mainly from the following:
| NIS million | (Audited) |
|---|---|
| Shareholders' equity as of December 31, 2023 - as previously reported | 8,652 |
| Revision to the measurement of insurance contract liabilities and reinsurance contract assets in accordance with the provisions of IFRS 17 |
(4,262) |
| Derecognition of deferred acquisition expense assets in long-term policies in the Life and Health Insurance Segments | (1,837) |
| Transition to measurement of financial assets, including designated bonds, from measurement at cost or amortized cost to measurement at fair value |
4,134 |
| Other effects | 5 |
| Recognition of deferred taxes in respect of the tax effects arising from the abovementioned changes (*) | 670 |
| Equity as of January 1, 2024 – in accordance with IFRS | 7,362 |
(*) As to the tax effect, it is noted that the transition date for income tax purposes will be January 1, 2025, and that the full effect of the decrease in equity, after taking into account the 2024 results will be recognized as a loss carried forward or as a current loss in subsequent periods, both for the purpose of corporate income tax, and for the purpose of profit tax, which applies to the insurance companies of the Group, which is a financial institution. As of the report publication date, the tax treatment following the implementation of the standards in the insurance companies' financial statements has not yet been determined. The Company believes that the tax treatment is not expected to have a material effect on the results following the New Standards. It is noted that the Israel Insurance Association and the Israel Tax Authority have in place sectoral agreements, which are renewed and revised every year and address tax issues unique to the industry. For further details, see Note 24(a)2 to the Consolidated Financial Statements for 2024.
The Group has applied the transition approaches allowed under IFRS 17 as detailed below:
IFRS 17 should be applied retrospectively (hereinafter - "Full Retrospective Application"), unless this is impractical.
In applying the Full Retrospective Application, the Company shall identify, recognize and measure each group of insurance contracts as if IFRS 17 had always been applied. Furthermore, the Company shall derecognize any existing balances which would not exist had IFRS 17 always been applied. Any resulting net difference will be recognized in equity.
The transition date is January 1, 2024, such that upon initial application the Company restated the comparative figures for 2024.
If Full Retrospective Application for a group of insurance contracts is impractical, the Company may opt to apply one of the following approaches separately for each insurance portfolio:
The Company opted to implement the retrospective application approach for the property and casualty insurance portfolios and travel policies.
The Company is of the opinion that it is impractical to apply IFRS 17 retrospectively to groups of life and health insurance contracts, except for overseas travel, for the following reasons;
a) The effects of Full Retrospective Application cannot be determined since the required information (such as aggregation of contracts into portfolios, setting profitability levels, etc.) has not been collected or is not available without investing excessive costs or efforts, and the application of the new IT and reporting systems to historical data will require unreasonable efforts.
b) The retrospective application approach requires assumptions regarding Company management's intentions in previous periods or material accounting estimates, which cannot be made without using hindsight (for example, assumptions regarding illiquidity rates, adjustment for non-financial risk (RA), including its diversification or allocation for previous periods where these assumptions were not required by the Company, etc.).
The Company applied the modified retrospective approach to the critical illness portfolios and the portfolios of life insurance contracts sold in the 2020-2023 underwriting years; it also intends to apply the fair value approach to all other portfolios.
The Company has implemented the following permitted adjustments for the purpose of determining the CSM at initial recognition:
The CSM on the transition date is determined by comparing the coverage units at initial recognition and the remaining coverage units on the transition date.
The assessment of the fair value of the liabilities and the reinsurance assets was carried out using the Appraisal Value method (hereinafter - "AV"). The valuation was conducted by an external appraiser. Following are the highlights of the methodology and assumptions underlying the valuation:

f) The amount of capital required to be held for the portfolio is affected, among other things, by the level of diversification. In accordance with the provisions of the Professional Issues Circular, as a starting point the valuation is based on the diversification level in the Company's portfolios as of the actual transition date, assuming that this is the diversification level that matches that of a market participant. For the purpose of estimating the capital requirements forecast attributed to the valued portfolios, the valuation assumes that the market participant will market new insurance products, of a similar scope and type to the insurance products actually marketed by the Company in 2023, which will affect the forecast as to the effect of future diversification. The abovementioned resulting diversification effect has been uniformly allocated to the capital requirements of the assessed insurance portfolios;
The valuation assumes that the market participant will require a total target return on equity of 13.6%, based mainly on the CAPM model.
The application of IFRS 9 has the following effect on the classification and measurement of the Company's financial assets:
Financial assets against yield-dependent liabilities, mostly for profit participation savings and other insurance contracts which include profit participation, are measured at fair value through profit or loss, similarly to the current practice under IAS 39.
The remaining debt assets, mainly those held against liabilities for non-yield-dependent investment contract, will continue to be accounted for at adjusted cost similarly to IAS 39.
The Company does not expect a material change in the classification and measurement of the financial liabilities, except for the measurement of financial liabilities, the conditions of which did not change materially as part of the replacement of equity instruments.
The following table presents the original measurement categories in accordance with the provisions of IAS 39 and the new measurement categories in accordance with the provisions of IFRS 9 with respect to the Group's financial assets and financial liabilities as of January 1, 2024, and the effects of the transition to IFRS 9 on the opening balances of retained earnings and other equity components.
| In NIS million | Original classification under IAS 39 | New classification under IFRS 9 | Carrying value under IAS 39 | Carrying value under IFRS 9 |
|---|---|---|---|---|
| Financial assets | ||||
| Financial assets not held against | ||||
| yield-dependent contracts: | ||||
| Other cash and cash equivalents | Loans and receivables | Amortized cost | 2,54 | 8 2,548 |
| Derivative instruments | Fair value through profit and loss |
Fair value through prof and loss |
it 31. | 2 312 |
| Investment in liquid debt instruments | Fair value through profit and loss | Fair value through prof | ît 1,10 | 1 1,101 |
| Investment in liquid debt instruments | Available-for-sale | Fair value through prof | it 6,21 | 2 6,212 |
| Investment in illiquid debt instruments, excluding designated bonds and treasury deposits | Held-to-maturity investments | Fair value through prof | it 7,66 | 6 7,703 |
| Investment in illiquid debt instruments, excluding designated bonds and treasury deposits | Held-to-maturity investments | 14 | 4 144 | |
| Treasury deposits | Held-to-maturity investments | : Amortized cost | 2,19 | 3 2.193 |
| Designated bonds | • | Fair value through prof | i+ | • |
| Investment in equity instruments | Held-to-maturity investments | and loss Fair value through prof | 14,44 | 1 18,539 |
| • • | Available-for-sale | and loss | 1,04 | 7 1,647 |
| Investment in equity instruments | Fair value through profit and loss |
and loss | 2 | 4 24 |
| Other financial investments | Fair value through profit and loss |
and loss | 70 | 5 705 |
| Other financial investments | Available-for-sale | Fair value through prof and loss |
ît 4,82 | 0 4,820 |
| Total financial assets not held against yield-dependent contracts: | 41,81 | 3 45,948 | ||
| Financial assets held against | ||||
| yield-dependent contracts: | ||||
| Cash and cash equivalents in respect of | Loans and receivables | Amortized cost | 4,41 | 8 4,418 |
| yield-dependent contracts Financial investments in respect of | Fair value through profit and | it 84,13 | 3 84,133 | |
| yield-dependent contracts Total financial assets held against | loss | and loss | · | |
| yield-dependent contracts: Total financial assets | 88,55 130,36 |
|||
| Total financial assets | 130,36 | 4 134,499 | ||
| Financial liabilities | ||||
| Loans and credit | Amortized cost | Amortized cost | 6.09 | 1 6,091 |
| Bonds and subordinated notes | Amortized cost | Amortized cost | 6,67 | , |
| Derivative instruments | Fair value through profit and | Fair value through prof | , | -,- |
| loss | and loss | 2,92 | 9 2,929 | |
| Total financial liabilities | 15,69 | 9 15,694 | ||
| Reserves and retained earnings | ||||
| Capital reserve in respect of | ||||
| available-for-sale assets | 86 | 6 | ||
| Other capital reserves | 13 | |||
| Surplus | 5,01 | 9 4,593 | ||
| Total reserves and retained earnings | 6,02 | 4 4,732 | ||
| Deferred tax assets (liabilities) | (488 | 3) 182 | ||
| Nine-moi | nth Three-r | nonth Pe | eriod of year | |
| period er | ded December | |||
| In NIS million | Septemb | er 30, 2024 Septem | nber 30, 2024 31 | , 2024 |
| audited | ||||
| Comprehensive income as previously reported | 596 | 274 | 963 | |
| Adjustments to comprehensive income under the trans | ition to IFRS: | , | ||
| Insurance contracts (1) | 1,909 | (12) | 864 | |
| Financial instruments (2) | (788) | 233 | (000) | |
| Tax effect of the above | (370) | (75) | (283) | |
| Comprehensive income according to IFRS | 1,347 | 420 | 1,546 |

The pattern of release of income to long-term policies in the Life and Health Insurance Segments, which are not measured under the PAA model, varies substantially between IFRS 17 and IFRS 4, both with respect to an existing business as of the transition date and with respect to a new business, which was marketed subsequent to the transition date.
Under IFRS 4, the pattern of release in risk products was affected, among other things, by the amount of actual premium and the development of actual claims in each period, and by the amortization of deferred acquisition costs.
Under IFRS 17 and as detailed above, on the transition date the Group recognized the CSM and RA components released to income and loss over the coverage periods relating to the various contract groups. The release rate of these components is mainly affected by the coverage units attributed to each reporting period. Furthermore, the income and loss are affected by the difference between the claims and the expected expenses and those actually incurred.
Moreover – in the savings products the income release pattern under IFRS 4 depended on the actual collection of management fees, which depends, among other things, on the existence of a "uncollected management fees" in the participating portfolio and the accrual amount at each actual point in time. On the other hand, in accordance with IFRS 17, the release pattern takes into account the overall expected profitability of the portfolio, including the development of management fees in the future, which were also taken into account regarding the fair value of the existing business in calculating the CSM as of the transition date.
In addition, under IFRS 17, insurance revenues and insurance service expenses do not include investment components, which are mainly included in savings policies, unlike IFRS 4, although this does not affect the income.
Under IFRS 4, study and model revisions were recognized, in part, immediately in profit or loss. On the other hand, under IFRS 17 these revisions for insurance contracts, which are not measured in accordance with the PAA model and which relate to a future service, adjust the contractual service margin (until it reaches zero), and their effect is recognized in profit or loss under the release of the contractual service margin as detailed above.
Similarly, under IFRS 4, the entire effect of changes in yield rates affecting the amount of management fees in savings policies was recognized immediately in profit or loss. On the other hand, under IFRS 17, effects of financial assumptions and changes therein, including with respect to the abovementioned effect of the management fees in savings policies, for insurance contracts measured in accordance with the VFA Model, the contractual service margin is adjusted (until it reaches zero), and their effect is recognized in profit or loss as part of the release of the contractual service margin as detailed above. It is emphasized that the change in the insurance contract liability under the VFA Model due to changes in the fair value of the underlying items is recognized in full in finance expenses from insurance contracts, against recognition of investment revenues which back them.
In addition, the measurement of all insurance contracts as discount of future cash flows according to current discount rates under IFRS 17, leads to an increase in sensitivity to interest rate changes reflected in profit or loss.
The changes in comprehensive income arising from the application of IFRS 9 are mainly due to the measurement of most financial assets, in particular designated life insurance bonds, at fair value through profit or loss, instead of measurement of some of these financial assets at cost or at fair value through other comprehensive income (available-for-sale) under IAS 39.
| For the nine months ended September 30, 2025 |
For the nine months ended September 30, 2024 |
|||||
|---|---|---|---|---|---|---|
| Average balance(1) |
Interest revenues (expenses) |
% of revenue (expense) |
Average balance(1) |
Interest revenues (expenses) |
% of revenue (expense) |
|
| In NIS million | % | % | ||||
| Interest-bearing assets | ||||||
| Credit to private individuals (2) | 10,990 | 884 | 10.72 | 9,512 | 789 | 11.06 |
| Commercial credit (2)(5) | 3,511 | 159 | 6.04 | 3,416 | 152 | 5.93 |
| Total credit | 14,501 | 1,043 | 9.59 | 12,928 | 941 | 9.71 |
| Deposits with banks | 694 | 19 | 3.65 | 598 | 16 | 3.57 |
| Other assets | 90 | 2 2.96 |
66 | 1 | 2.02 | |
| Total interest-bearing assets | 15,285 | 1,064 | 9.28 | 13,592 | 958 | 9.40 |
| Non-interest-bearing receivables for credit card transactions | 4,979 | 4,636 | ||||
| Amounts receivable for credit card activity | 1,188 | 1,125 | ||||
| Other non-interest-bearing assets (3) | 550 | 469 | ||||
| Total assets | 22,002 | 19,822 | ||||
| Interest bearing liabilities | ||||||
| Credit from banking corporations (6) | 5,754 | (379) | (8.78) | 5,093 | ** (321) | (8.40) |
| Bonds and subordinated notes | 1,172 | (53) | (6.03) | 802 | (35) | (5.82) |
| Other liabilities | 15 | (1) | (8.89) | 40 | (1) | (3.33) |
| Total interest-bearing liabilities | 6,941 | (433) | (8.32) | 5,935 | (357) | (8.02) |
| Payables for credit card transactions (5) | 12,117 | 11,229 | ||||
| Other non-interest bearing liabilities (7) | 824 | 741 | ||||
| Total liabilities | 19,882 | 17,905 | ||||
| Total capital resources | 2,120 | 1,917 | ||||
| Total capital commitments and resources | 22,002 | 19,822 | ||||
| Interest rate spread | 15,285 | 631 | 0.96 | 1.38 | ||
| Net return on interest-bearing assets (4) | 5.50 | 13,592 | 601 | 5.90 |
** Reclassified

| For the three months ended September 30, 2025 |
For the three months ended September 30, 2024 |
|||||
|---|---|---|---|---|---|---|
| Average balance(1) |
Interest revenues (expenses) |
% of revenue (expense) |
Average balance(1) |
Interest revenues (expenses) |
% of revenue (expense) |
|
| In NIS million | % | % | ||||
| Interest-bearing assets | ||||||
| Credit to private individuals (2) | 11,394 | 315 | 11.06 | 9,780 | 275 | 11.25 |
| Commercial credit (2)(5) | 3,568 | 55 6.17 |
3,472 | 52 | 5.99 | |
| Total credit | 14,962 | 370 | 9.89 | 13,252 | 327 | 9.87 |
| Deposits with banks | 703 | 7 3.98 |
577 | 6 4.16 |
||
| Other assets | 131 | 1 3.05 |
73 | ‐ ‐ |
||
| Total interest-bearing assets | 15,796 | 378 | 9.57 | 13,902 | 333 | 9.58 |
| Non-interest-bearing receivables for credit card transactions |
4,902 | 5,045 | ||||
| Amounts receivable for credit card activity | 1,206 | 1,129 | ||||
| Other non-interest-bearing assets (3) | 538 | 511 | ||||
| Total assets | 22,442 | 20,587 | ||||
| Interest bearing liabilities | ||||||
| Credit from banking corporations | 5,686 | (137) | (9.64) | 5,347 | ** (114) | (8.53) |
| Bonds and subordinated notes | 1,488 | (25) | (6.72) | 819 | (12) | (5.86) |
| Other liabilities | 9 | (1) | ‐ 24 |
** (1) | (16.67) | |
| Total interest-bearing liabilities | 7,183 | (163) | (9.08) | 6,190 | (127) | (8.21) |
| Payables for credit card transactions (5) | 12,180 | 11,662 | ||||
| Other non-interest bearing liabilities (6) | 972 | 785 | ||||
| Total liabilities | 20,335 | 18,637 | ||||
| Total capital resources | 2,107 | 1,950 | ||||
| Total capital commitments and resources | 22,442 | 20,587 | ||||
| Interest rate spread | 0.49 | 1.37 | ||||
| Net return on interest-bearing assets (4) | 15,796 | 215 | 5.44 | 13,902 | 206 | 5.93 |
** Reclassified
| For the nine months ended September 30, 2025 |
For the nine months ended | September 30, 2024 | ||||||
|---|---|---|---|---|---|---|---|---|
| Interest | % of | Interest | % of | |||||
| Average | revenues | revenue | Average | revenues | revenue | |||
| balance(1) | (expenses) | (expense) | balance(1) | (expenses) | (expense) | |||
| In NIS million | % | % | ||||||
| Non-linked NIS | ||||||||
| Total interest-bearing assets | 13,079 | 922 | 9.40 | 13,045 | 915 | 9.35 | ||
| Total interest-bearing liabilities | 5,267 | (346) | (8.76) | 5,660 | (341) | (8.03) | ||
| Interest rate spread | 0.64 | 1.32 | ||||||
| CPI-linked NIS | ||||||||
| Total interest-bearing assets | 2,089 | 141 | 9.00 | 482 | 42 | 11.62 | ||
| Total interest-bearing liabilities | 1,673 | (87) | (6.93) | 270 | (16) | (7.90) | ||
| Interest rate spread | 2.07 | 3.72 | ||||||
| Foreign currency (including foreign-currency linked NIS) | ||||||||
| Total interest-bearing assets | 117 | 1 1.14 |
65 | 1 | 2.05 | |||
| Total interest-bearing liabilities | 1 | ‐ | ‐ | 5 | ‐ ‐ |
|||
| Interest rate spread | 1.14 | 2.05 | ||||||
| Total activity | ||||||||
| Total interest-bearing assets | 15,285 | 1,064 | 9.28 | 13,592 | 958 | 9.40 | ||
| Total interest-bearing liabilities | 6,941 | (433) | (8.32) | 5,935 | (357) | (8.02) | ||
| 0.96 | 1.38 |
| For the three months ended September 30, 2025 |
For the three months ended September 30, 2024 |
||||||||
|---|---|---|---|---|---|---|---|---|---|
| Interest | % of | Interest | % of | ||||||
| Average | revenues | revenue | Average | revenues | revenue | ||||
| balance(1) | (expenses) | (expense) | balance(1) | (expenses) | (expense) | ||||
| In NIS million | % | % | |||||||
| Non-linked NIS | |||||||||
| Total interest-bearing assets | 13,171 | 313 | 9.51 | 13,024 | 307 | 9.43 | |||
| Total interest-bearing liabilities | 5,079 | (118) | (9.29) | 5,653 | (116) | (8.21) | |||
| Interest rate spread | 0.22 | 1.22 | |||||||
| CPI-linked NIS | |||||||||
| Total interest-bearing assets | 2,502 | 65 | 10.39 | 803 | 25 | 12.45 | |||
| Total interest-bearing liabilities | 2,103 | (45) | (8.56) | 525 | (11) | (8.38) | |||
| Interest rate spread | 1.83 | 4.07 | |||||||
| Foreign currency (including foreign-currency linked NIS) | |||||||||
| Total interest-bearing assets | 123 | ‐ | 75 ‐ |
1 | 5.33 | ||||
| Total interest-bearing liabilities | 1 | ‐ | ‐ 12 |
‐ ‐ |
|||||
| Interest rate spread | ‐ | 5.33 | |||||||
| Total activity | |||||||||
| Total interest-bearing assets | 15,796 | 378 | 9.57 | 13,902 | 333 | 9.58 | |||
| Total interest-bearing liabilities | 7,183 | (163) | (9.08) | 6,190 | (127) | (8.21) | |||
| 0.49 | 1.37 |
(1) Based on beginning-of-month balances.

| For the nine months ended September 30, 2025 compared to the nine months ended September 30, 2024 |
||||||
|---|---|---|---|---|---|---|
| Increase (decrease) | ||||||
| due to change | Net | |||||
| In NIS million | Quantity | Price change |
||||
| Interest-bearing assets | ||||||
| Credit to private individuals | 119 | (24) | 95 | |||
| Commercial credit | 4 | 3 7 |
||||
| Total credit | 123 | (21) | 102 | |||
| Deposits with banks | 3 | 3 ‐ |
||||
| Other assets | 1 | 1 ‐ |
||||
| Total interest revenues (expenses) | 127 | (21) | 106 | |||
| Interest bearing liabilities | ||||||
| Credit from banking corporations | (44) | (14) | (58) | |||
| Bonds and subordinated notes | (17) | (1) | (18) | |||
| Other liabilities | 2 (2) |
‐ | ||||
| Total interest revenues (expenses) | (59) | (17) | (76) | |||
| Total interest revenues (expenses) | 68 | (38) | 30 |
For the three months ended September 30, 2025 compared to the three months ended September 30, 2024 Increase (decrease) due to change In NIS million Quantity Price Net change Interest-bearing assets Credit to private individuals 45 (5) 40 Commercial credit 1 2 3 Total credit 46 (3) 43 Deposits with banks 2 (1) 1 Other assets 1 ‐ 1 Total interest revenues (expenses) 49 (4) 45 Interest bearing liabilities Credit from banking corporations (10) (13) (23) Bonds and subordinated notes (11) (2) (13) Other liabilities 2 (2) ‐ Total interest revenues (expenses) (19) (17) (36) Total interest revenues (expenses) 30 (21) 9
<-- PDF CHUNK SEPARATOR -->
as of September 30, 2025 (Regulation 38D) (Unaudited)

| Page | |
|---|---|
| Special Report of the Independent Auditors on the Separate Interim Financial Information | 3-2 |
| Interim Financial Information of the Company: | |
| Interim Data on Financial Position | 3-3 |
| Interim Profit and Loss Data | 3-4 |
| Interim Comprehensive Income Data | 3-5 |
| Interim Cash Flow Data | 3-6 |
| Additional Information | 3-7 |

Millennium Tower KPMG 17 HaArba'a Street, POB 609 Tel Aviv 6100601 +972-3-684-8000

Tel. +972 3 623 2525 Fax +972 3 562 2555 ey.com
To Shareholders of Clal Insurance Enterprises Holdings Ltd.
Re: Special report of the independent auditors on Separate Financial Information in accordance with Regulation 38D to the Securities Regulations (Periodic and Immediate Reports), 1970
We have reviewed the separate interim financial information provided in accordance with Regulation 38D to the Securities Regulations (Periodic and Immediate Reports), 1970 of Clal Insurance Enterprises Holdings Ltd. (hereinafter – the "Company") as of September 30 and for the nine- and three-month periods then ended. The Interim Separate Financial Information is the responsibility of the Company's Board of Directors and management. Our responsibility is to express a conclusion regarding the separate interim financial information for these interim periods based on our review.
We performed our review pursuant to Review Standard (Israel) 2410 of the Institute of Certified Public Accountants in Israel, Review of Interim Financial Information Performed by the Independent Auditor of the Entity. A review of interim financial information consists of inquiries, mostly of persons responsible for financial and accounting matters, and of applying analytical and other review procedures. A review is substantially smaller in scope than an audit performed pursuant to generally accepted auditing standards in Israel and, as a result, does not enable us to obtain assurance that we would become aware of all significant matters that may be identified in an audit. Consequently, we are not expressing an audit opinion.
Based on our review and the review report of other independent auditors, nothing has come to our attention that causes us to believe that the abovementioned Separate Interim Financial Information does not comply, in all material respects, with the disclosure provisions of Chapter 38D of the Israel Securities Regulations (Periodic and Immediate Reports), 1970.
Tel Aviv, November 25, 2025 Somekh Chaikin Certified Public Accountants Kost Forer Gabbay & Kasierer Certified Public Accountants
| As of September 30 | |||
|---|---|---|---|
| 2025 | 2024 | December 31 2024 |
|
| In NIS million | Unaudited | ||
| Assets | |||
| Investment in investees | 10,303 | 9,020 | 9,121 |
| Loans and balances of investees | 1,054 | 1,029 | 1,010 |
| Receivables and debit balances | 30 | 1 | 1 |
| Other financial investments: | |||
| Liquid debt assets | 5 | 20 | 9 |
| Shares | 57 | 21 | 34 |
| Other | 147 | 99 | 100 |
| Total other financial investments | 209 | 140 | 142 |
| Cash and cash equivalents | 62 | 10 | 37 |
| Total assets | 11,659 | 10,200 | 10,312 |
| Equity | |||
| Share capital | 168 | 167 | 167 |
| Share premium | 2,433 | 2,397 | 2,423 |
| Capital reserves | 127 | 142 | 138 |
| Retained earnings | 7,356 | 5,933 | 6,014 |
| Total equity | 10,084 | 8,639 | 8,742 |
| Liabilities | |||
| Payables and credit balances | 38 | 40 | 46 |
| Balances of investees | 1 | 1 | 2 |
| Financial liabilities | 1,536 | 1,520 | 1,522 |
| Total liabilities | 1,575 | 1,561 | 1,569 |
| Total equity and liabilities | 11,659 | 10,200 | 10,312 |
The attached additional information is an integral part of the Company's Interim Separate Financial Information.
| November 25, 2025 | |||
|---|---|---|---|
| Approval date of the | Haim Samet | Yoram Naveh | Eran Czerninski |
| financial statements | Chairman of the Board | CEO | EVP |
| Head of the | |||
| Finance Division |

| For the nine-month period ended September 30 |
For the three-month period ended September 30 |
For the year ended December 31 |
||||
|---|---|---|---|---|---|---|
| 2025 | 2024 | 2025 | 2024 | 2024 | ||
| In NIS million | Unaudited | |||||
| Company's share in the profits (losses) of investees, net of tax | 1,507 | 1,357 | 595 | 424 | 1,563 | |
| Net investment revenues (losses) and finance income | ||||||
| From investees | 34 | 35 | 13 | 14 | 41 | |
| Other | 42 | 14 | 13 | 2 | 28 | |
| Other revenues | 30 | ‐ | ‐ | ‐ | ‐ | |
| Total revenues | 1,613 | 1,406 | 621 | 440 | 1,632 | |
| General and administrative expenses | 9 | 9 | 3 | 3 | 12 | |
| Finance expenses | 65 | 60 | 26 | 20 | 80 | |
| Total expenses | 75 | 68 | 28 | 23 | 91 | |
| Income before income tax | 1,539 | 1,338 | 592 | 417 | 1,540 | |
| Income tax expense (tax benefit) | ‐ | ‐ | ‐ | ‐ | ‐ | |
| Income for the period | 1,539 | 1,338 | 592 | 417 | 1,540 |
The attached additional information is an integral part of the Company's Interim Separate Financial Information.
| For the nine-month period ended September 30 |
For the three-month period ended September 30 |
For the year ended December 31 |
||||
|---|---|---|---|---|---|---|
| 2025 | 2024 | 2025 | 2024 | 2024 | ||
| In NIS million | Unaudited | |||||
| Income for the period | 1,539 | 1,338 | 592 | 417 | 1,540 | |
| Other comprehensive income: | ||||||
| Other comprehensive income items that, subsequent to initial recognition in comprehensive income, were or will be carried to profit and loss: |
||||||
| Other comprehensive income (loss) in respect of investees which was transferred or will be transferred to profit and loss, net of tax |
(6) | 3 | (2) | ‐ | (1) | |
| Other comprehensive income (loss) for the period carried | ||||||
| or to be carried to profit and loss, before tax | (6) | 3 | (2) | ‐ | (1) | |
| Taxes (tax benefit) in respect of other components of | ||||||
| comprehensive income (loss) | ‐ | ‐ | ‐ | ‐ | ‐ | |
| Other comprehensive income (loss) items that, | ||||||
| subsequent to initial recognition in comprehensive income, were or will be carried to profit and loss, net of tax |
(6) | 3 | (2) | ‐ | (1) | |
| Items of other comprehensive income not transferred to profit and loss: Other comprehensive income for investees not |
||||||
| transferred to profit and loss, net of tax | (1) | 1 | ‐ | ‐ | 1 | |
| Other comprehensive income for the period, not transferred to profit and loss, net of tax |
(1) | 1 | ‐ | ‐ | 1 | |
| Other comprehensive income (loss) for the period | (7) | 4 | (2) | ‐ | ‐ | |
| Total comprehensive income for the period | 1,531 | 1,342 | 590 | 417 | 1,540 |
The attached additional information is an integral part of the Company's Interim Separate Financial Information.

| For the nine-month For the three-month period ended period ended September 30 September 30 |
For the year ended December 31 |
||||
|---|---|---|---|---|---|
| 2025 | 2024 | 2025 | 2024 | 2024 | |
| In NIS million | Unaudited | ||||
| Cash flows provided by operating activities | |||||
| Income for the period | 1,539 | 1,338 | 592 | 417 | 1,540 |
| Adjustments: | |||||
| Company's share in the profits (losses) of investees | (1,507) | (1,357) | (595) | (424) | (1,563) |
| Dividend from investees | 313 | 67 | ‐ | 67 | 166 |
| Interest accrued on deposits with banks | (3) | (1) | (2) | (1) | (2) |
| Interest accrued in respect of the capital note for the investee |
(26) | (25) | (13) | (14) | (30) |
| Interest accrued and deduction of issuance costs and | |||||
| discount for bonds | 65 | 59 | 26 | 20 | 80 |
| Loss (profit) from other financial investments | (40) | (11) | (11) | (1) | (24) |
| Taxes on income | ‐ | ‐ | ‐ | ‐ | ‐ |
| Total adjustments | (1,198) | (1,268) | (595) | (355) | (1,373) |
| Changes in other items in the data on financial position, net: |
|||||
| Change in receivables and debit balances | (29) | ‐ | ‐ | ‐ | (1) |
| Change in payables and credit balances | - | (1) | (2) | (1) | ‐ |
| Total changes in other items in the data on financial | |||||
| position, net | (29) | (1) | (2) | (1) | (1) |
| Cash received during the period for: | |||||
| Net cash provided by operating activity for transactions | |||||
| with investees | 6 | (1) | 4 | (2) | 7 |
| Interest received | 3 | 1 | 2 | ‐ | 2 |
| Net cash provided by operating activities | 321 | 69 | 1 | 61 | 175 |
| Cash flows provided by investing activities | |||||
| Repayment of interest from the capital note | |||||
| to the investee | ‐ | ‐ | ‐ | ‐ | 23 |
| Investment in investees 2) | (10) | (891) | (10) | ‐ | (891) |
| Investment in available-for-sale financial assets | (83) | (95) | (1) | (62) | (97) |
| Proceeds from sale of available-for-sale financial assets | 56 | 976 | ‐ | ‐ | 990 |
| Net cash provided by (used for) investing activities | (37) | (9) | (10) | (62) | 25 |
| Cash flows provided by financing activities | |||||
| Repayment of bonds | (350) | - | (350) | - | - |
| Interest paid on the bonds | (63) | (59) | (3) | ‐ | (72) |
| Proceeds of bond issuance (less issuance expenses) | 354 | - | 354 | - | - |
| Dividend paid | (200) | ‐ | ‐ | ‐ | (100) |
| Net cash provided by (used for) financing activities | (258) | (59) | 1 | ‐ | (172) |
| Increase (decrease) in cash and cash equivalents | 25 | 1 | (8) | (1) | 28 |
| Cash and cash equivalents as of the beginning | |||||
| of the period | 37 | 9 | 70 | 11 | 9 |
| Cash and cash equivalents at the end of the period | 62 | 10 | 62 | 10 | 37 |
The Interim Separate Financial Information is presented in accordance with Regulation 38D of the Securities Regulations (Periodic and Immediate Reports), 1970 and does not include all the information required under Regulation 9C and the Tenth Addendum to the Securities Regulation (Periodic and Immediate Reports), 1970, Separate Financial Information of the Corporation. This separate interim financial information should be read in conjunction with the separate financial information as of the date and year ended December 31, 2024 and in conjunction with the condensed consolidated interim financial statements as of September 30, 2025 (hereinafter the "Consolidated Interim Financial Statements").
For details regarding the option plan published by the Company on May 8, 2025 and the equity compensation plan for the CEO, approved on November 16, 2025, see Note 13(b) to the Consolidated Interim Financial Statements.
On May 28, 2025, the Company's Board approved a dividend distribution totaling approx. NIS 200 million, which constitutes approx. 64% of the dividends declared and/or distributed in the Company's subsidiaries as of the approval date of the Consolidated Interim Financial Statements. The dividend was paid on June 25, 2025.
On July 1, 2025, the Company carried out a private placement of Bonds (Series C) of the Company, by way of expanding an existing series. The Company allocated NIS 350 million in par value of Bonds (Series C), in exchange for a total of approx. NIS 358.4 million. The proceeds of the issuance were used for partial early redemption of the Company's Bonds (Series A) and on July 13, 2025, the Company redeemed, by way of a partial early redemption, NIS 350 million in par value of Bonds (Series A).
The abovementioned issuance costs of the Bonds (Series C) totaled approx. NIS 1 million.
Subsequent to the reporting date, on October 23, 2025, Clal Capital Raising issued to the Company approx. NIS 555 million p.v. in Bonds (Series O) under a private placement. The issuance proceeds were used to cancel a NIS 450 million CPI-linked capital note, which was issued to the Company by Clal Insurance on October 29, 2020, and which was recognized by Clal Insurance as an additional Tier 1 capital instrument (hereinafter - the "Capital Note").
The issuance proceeds for the Company have the same economic value as the capital note, calculated in accordance with a detailed substitution formula detailed in an economic study conducted by an independent external economic consulting firm. Accordingly, the Company recorded a gain of approx. NIS 24 million, and - on the other hand - Clal Insurance recorded a loss at the same amount under the replacement of the Tier 1 capital instruments.
over Financial Reporting and Disclosure
as of September 30, 2025
in accordance with Regulation 38C(a)

Management, under the supervision of the Board of Directors of Clal Insurance Enterprises Holdings Ltd. (hereinafter - the "Corporation") is responsible for establishing and maintaining adequate internal control over financial reporting and disclosure in the Corporation.
For this matter, the members of management are as follows:
Internal control over financial reporting and disclosure includes controls and procedures existing in the Corporation, which were planned or overseen by the CEO and the most senior financial officer or under their supervision, or by whoever fulfills these functions in practice, under the supervision of the Board of Directors of the Corporation, and were designed to provide reasonable assurance as to the reliability of the financial reporting and the preparation of the reports in accordance with the provisions of the law, and to ensure that information that the Corporation is required to disclose in the reports it publishes in accordance with the provisions of the law is collected, processed, summarized and reported on the date and in the format laid down in law.
Among other things, internal controls include controls and procedures planned to ensure that all information that the Corporation is required to disclose as aforesaid is collected and transferred to the Corporation's management, including the chief executive officer and the most senior financial officer, or the equivalent acting officers, in order to allow decision making on a timely basis with respect to the disclosure requirements.
Due to its inherent limitations, internal control over financial reporting and disclosure is not designed to provide absolute assurance that misstatements or omissions of information in the financial statements shall be prevented or detected.
Clal Insurance Company Ltd. (hereinafter - "Clal Insurance"), a subsidiary of the Corporation, is an institutional entity which is subject to the directives of the Commissioner of the Capital Market, Insurance and Savings in the Ministry of Finance regarding the assessment of the effectiveness of internal controls over financial reporting.
With respect to the internal controls of the said subsidiary, the Corporation implements the following directives: The Institutional Entities Circular 2009-9-10 on "Management's Responsibility for Internal Control over Financial Reporting"; Institutional Entities Circular 2010-9-6 on "Management's Responsibility for Internal Control over Financial Reporting - Amendment" and Institutional Entities Circular 2010-9-7 on "Internal Control over Financial Reporting - Statements, Reports and Disclosures".
Max It Finance Ltd., a subsidiary of the Corporation, is a credit card company, which is subject to the directives of the Banking Supervision Department regarding the assessment of the effectiveness of internal control over financial reporting.
With respect to the internal control of the said subsidiary, the Corporation implements the following provisions: Proper Conduct of Banking Business Directive 309.
In the quarterly Report on the Effectiveness of Internal Control over Financial Reporting and the disclosure attached to the periodic report for the period ended June 30, 2025 (hereinafter - the "Most Recent Quarterly Report of Internal Control"), the internal control was found to be effective;
As of the report date, the Board of Directors and management have not been informed of any event or matter that may alter the assessment of the effectiveness of internal control, as found in the Most Recent Quarterly Report of Internal Control.
As of the report date, based on the Most Recent Quarterly Report of Internal Control and based on information brought to the attention of management and the Board of Directors as stated above: the internal control is effective.

Nothing in the foregoing shall derogate from my responsibility or the responsibility of any other person, under any law.
Yoram Naveh CEO
November 25, 2025
Nothing in the foregoing shall derogate from my responsibility or the responsibility of any other person, under any law.
Eran Czerninski EVP Head of the Finance Division
November 25, 2025

Nothing in the foregoing shall derogate from my responsibility or the responsibility of any other person, under any law.
Yoram Naveh CEO
November 25, 2025
(1) As defined in the provisions of the Institutional Entities Circular entitled Internal Controls over Financial Reporting - Statements, Reports and Disclosures.
Nothing in the foregoing shall derogate from my responsibility or the responsibility of any other person, under any law.
Eran Czerninski EVP Head of the Finance Division
(1) As defined in the provisions of the Institutional Entities Circular entitled Internal Controls over Financial Reporting - Statements, Reports and Disclosures.

Nothing in the foregoing shall derogate from my responsibility or the responsibility of any other person, under any law.
Sagit Dotan CEO
November 25, 2025
(1) As defined in the Reporting to the Public Directives regarding the Report of the Board of Directors and Management.
Nothing in the foregoing shall derogate from my responsibility or the responsibility of any other person, under any law.
Sharon Gur CFO, Chief Accounting Officer
November 25, 2025
(1) As defined in the Reporting to the Public Directives regarding the Report of the Board of Directors and Management.
as of June 30, 2025


| Special Independent Auditor's Report | 5-6 | |
|---|---|---|
| 1. | Overview and Disclosure Requirements | 5-8 |
| 1.1. Economic Solvency Regime |
5-8 | |
| 1.2. Disclosure and Reporting Provisions in connection with Economic Solvency Ratio Report |
5-9 | |
| 1.3. Definitions |
5-9 | |
| 1.4. Calculation Methodology |
5-11 | |
| 1.5. Comments and clarifications |
5-13 | |
| 2. | Economic solvency ratio and minimum capital requirement | 5-14 |
| 2.1. Solvency ratio |
5-14 | |
| 2.2. Minimum capital requirement |
5-15 | |
| 3. | Economic balance sheet | 5-16 |
| 3.1. Information about economic balance sheet |
5-17 | |
| 3.2. Composition of liabilities in respect to insurance contracts and investment contracts |
5-22 | |
| 4. | Own funds for SCR purposes | 5-23 |
| 4.1. Composition of eligible capital |
5-24 | |
| 5. | Solvency capital requirement (SCR) | 5-25 |
| 5.1 Underlying principles of the calculation of solvency capital requirement (SCR) |
5-25 | |
| 6. | Minimum capital requirement (MCR) | 5-26 |
| 6.1. Minimum capital requirement (MCR) |
5-26 | |
| 6.2. Eligible own funds for MCR purposes |
5-26 | |
| 7. | Effect of the application of the directives for the Transitional Period | 5-27 |
| 8. | Restrictions on dividend distribution | 5-27 |
| 8.1. Dividend |
5-27 | |
| 8.2. Capital management and dividend distribution policies |
5-28 | |
| 8.3. Solvency ratio without applying the Provisions for the Transitional Period |
5-29 |

Millennium Tower KPMG 17 Haarba'a Street, POB 609 Tel Aviv 6100601 +972-3-684-8000

144A Menachem Begin St., Tel Aviv, 6492102 Tel. +972 3 623 2525 Fax +972 3 562 2555
ey.com
Board of Directors of Clal Insurance Company Ltd.
Dear Madam/Sir,
Re: Independent auditor's report on the Solvency II-based Economic Solvency Ratio Report of Clal Insurance Company Ltd. (hereinafter - the "Company") as of June 30, 2025
We have performed the procedures set out below regarding the Solvency II-based Economic Solvency Ratio Report of the Company as of June 30, 2025 (hereinafter - the "Report" or the "Solvency Ratio Report"). Our report refers only to solvency ratio calculations and the presentation method of the Solvency Ratio Report and does not refer to any other activity of the Company.
The Board of Directors and management are responsible for the preparation and presentation of the Report in accordance with the Directives of the Commissioner of the Capital Market, Insurance and Savings (hereinafter - the "Commissioner") regarding the Solvency II-Based Provisions of the Economic Solvency Regime for Insurance Companies as set out in Chapter 2, Part 2, Section 5 of the consolidated circular and the related guidelines (hereinafter collectively - the "Commissioner's Directives"). The calculations, forecasts and assumptions on which the preparation of the Information was based fall under the responsibility of the Board of Directors and management. This responsibility includes the selection and application of appropriate methods for the preparation of the information and the use of assumptions and estimates for individual disclosures, which are reasonable under the circumstances. Moreover, this responsibility includes the planning, implementation, and maintenance of systems and processes relevant to preparation of the information in a manner that does not include material misstatement.
Our responsibility is to express a conclusion on the preparation and presentation of the calculation of the Solvency Ratio Report in accordance with the Commissioner's Directives based on the procedures set out below.
We conducted our engagement in accordance with the principles of International Standard on Assurance Engagements (ISAE) 3000 (Revised), Assurance Engagements Other than Audits or Reviews of Historical Financial Information published by the IAASB, and in accordance with the Commissioner's Directives as included in Chapter 7, Section 5, Part 1 to the Consolidated Circular - Independent Auditor - which lists directives regarding review of a quarterly Economic Solvency Ratio Report. The work procedures included the procedures set out below, to assess whether the Company's calculations for this subject, as of June 30, 2025, in all material respects, do not comply with the Commissioner's Directives. However, we do not provide a separate conclusion for each disclosure.
The work procedures included the following procedures:
We did not examine the appropriateness of the Deduction during the Transitional Period as of June 30, 2025, as presented in Section 3.1.2 to the Report, except for verifying that the Deduction Amount does not exceed the expected discounted amount of the risk margin and the solvency capital requirement in respect of life and health insurance risks arising from existing businesses during the Transitional Period in accordance with the pattern of future development of the required capital, which affects both the calculation of the expected capital release and the release of the expected risk margin as detailed in the provisions on calculation of risk margin.
Our work is substantially smaller in scope than an audit performed pursuant to generally accepted auditing standards and, as a result, does not enable us to obtain assurance that we would become aware of all significant matters that may be identified in an audit. Consequently, we are not expressing an audit opinion.
We did not examine the Deduction during the Transitional Period as of June 30, 2025, as presented in Section 3.1.2 - Except for the above work procedures verifying that the Deduction Amount does not exceed the expected discounted amount of the risk margin and the solvency capital requirement in respect of life and health insurance risks arising from existing businesses during the Transitional Period in accordance with the pattern of future development of the capital requirement, which affects both the calculation of the expected capital release and the release of the expected risk margin as detailed in the provisions on calculation of risk margin.
Except for the above regarding the adequacy of the amount of Deduction during the Transitional Period and based on the procedures performed, nothing has come to our attention that causes us to believe that the calculation of the solvency ratio and the presentation of the Company's Solvency Ratio Report for June 30, 2025, are not prepared in accordance with the Commissioner's Directives, in all material respects.
It should be emphasized that the projections and assumptions are based mainly on past experience, as arising from actuarial studies conducted from time to time. In view of the reforms in the capital market, insurance and savings, and the changes in the economic environment, past data do not necessarily reflect future results. The information is sometimes based on assumptions regarding future events, steps taken by management, and the pattern of the future development of the risk margin, which will not necessarily materialize or will materialize in a manner different than the assumptions used in the information. Furthermore, actual results may materially vary from the information, since the combined scenarios of events may materialize in a manner that is materially different than the assumptions made in the information.
We draw attention to that stated in Section 1.6, comments and clarifications regarding the solvency ratio, the uncertainty arising from regulatory changes, and exposure to contingent liabilities, the effect of which on the solvency ratio cannot be estimated, as well as regarding the uncertainty embodied in the actuarial and financial assumptions and forecasts used in the preparation of the Report.
Respectfully,
Tel Aviv November 25, 2025
Somekh Chaikin Certified Public Accountants Kost Forer Gabbay & Kasierer Certified Public Accountants
Joint Independent Auditors

The information provided below was calculated in accordance with the provisions of Circular 2020-1-15 of the Commissioner of the Capital Market, Insurance and Savings (hereinafter - the "Commissioner") - "Amendment to the Consolidated Circular concerning Implementation of a Solvency II-Based Economic Solvency Regime for Insurance Companies" (hereinafter - the "Provisions of the Economic Solvency Regime"). The information was prepared and presented in accordance with the provisions of Chapter 1, Part 4, Section 5 in the Consolidated Circular, as updated in Circular 3-1-2025 (hereinafter - the "Disclosure Provisions").
The Provisions of the Economic Solvency Regime are based on the provisions of Pillar I of the European Solvency II Directive, which were adapted to the domestic market and set a standard model for calculating eligible own funds and the regulatory solvency capital requirement (SCR), with the aim of bringing insurance companies to hold buffers to absorb losses which may arise from the materialization of unexpected risks to which they are exposed under a given probability. This regulatory framework is based on economic measurement of the Company's assets and liabilities and does not necessarily correspond to the presentation in accordance with generally accepted accounting principles according to which the Company prepares its financial statements. The solvency ratio is the ratio between the eligible own funds and the regulatory solvency capital requirement (hereinafter - "Solvency Ratio").
The eligible own funds for economic solvency regime purposes will be composed of Tier 1 capital and Tier 2 capital. Tier 1 capital includes shareholders' equity calculated by evaluating an insurance company's assets and liabilities in accordance with the circular's provisions, and Additional Tier 1 capital. Additional Tier 1 capital and Tier 2 capital include equity instruments with loss absorption mechanisms, including Subordinated Tier 2 capital, Hybrid Tier 2 capital and Tier 3 capital, which were issued prior to the circular's effective date. The circular includes restrictions on the composition of shareholders' equity for SCR purposes (see below), such that the rate of components included in Tier 2 Capital shall not exceed 40% of the SCR (will not exceed 50% during the Transitional Period, as described below).
The existing eligible capital should be compared to the capital requirement when there are two levels of capital requirements:
The existing capital and the capital requirement are calculated using data and models for calculating the economic solvency ratio, which are based, among other things, on forecasts and assumptions that rely mainly on past experience. The calculations performed as part of the economic capital calculation and the capital requirements are highly complex.
The Company implements the Transitional Provisions in connection with compliance with capital requirements, as follows:
The Company increases its economic capital by deducting from the insurance reserves an amount calculated as detailed below. The deduction will decrease gradually until 2032 (hereinafter - the "Deduction During the Transitional Period").
The data included in this Economic Solvency Ratio Report, including the eligible own funds and solvency capital requirement are based, among other things, on forecasts, assessments, and estimates of future events, the materialization of which is uncertain and is not under the Company's control, and which should be considered as "forward-looking information" as the term is defined in Section 32A to the Securities Law, 1968. Actual results may differ from the results reflected in this Economic Solvency Ratio Report, if such forecasts, assessments and estimates, either in whole or in part, fail to materialize or materialize in a manner different than anticipated, including, among other things, with respect to actuarial assumptions (including the rate of release of the risk margin, mortality rates, morbidity rates, recovery rates, lapses, expenses, uptake of pension benefits, and underwriting income rate), assumptions regarding future management actions, assumptions regarding the development pattern of the capital requirements and risk margin, riskfree interest rates, capital market returns, future revenue, and damage in catastrophe scenarios.
The Disclosure Circular stipulates, among other things, that the Economic Solvency Ratio Report as of December 31 and June 30 will be included in the first periodic report published after the calculation date, and posted on the Company's website on those dates. The Economic Solvency Ratio Report as of December 31 of each year shall be audited by the Company's independent auditor. Furthermore, as part of the revision to the Consolidated Circular - The Independent Auditor Chapter - which was published on August 28, 2023, it was stipulated that a quarterly Economic Solvency Ratio Report1 will be reviewed by the independent auditor. In addition, the circular includes provisions regarding the structure of the Economic Solvency Ratio Report, its approval by the relevant organs in the Company, the requirement that it will be audited by the Company's independent auditor, and the disclosure requirements in respect thereof.
In July 2025, the Commissioner published a circular regarding Revision to the Provisions of the Consolidated Circular regarding Reporting to the Public and Reporting to the Commissioner of the Capital Market - Reporting Date of an Economic Solvency Ratio Report and a Solvency Report File, which revises the disclosure format of certain tables in an Economic Solvency Ratio Report, such that they correspond to the revised financial statements reflecting the application of the new standards - IFRS 17 and IFRS 9 - by Israeli insurance companies as explained in Note 11 to the Company's Consolidated Interim Financial Statements as of September 30, 2025 (hereinafter - the "New Standards"). The format revision came into effect as from the Economic Solvency Ratio Report as of June 30, 2025. It is emphasized that the application of the New Standards only affected the disclosure format but had no effect on the results of the calculation of the Company's economic solvency ratio.
Furthermore, the abovementioned circular stipulates that due to the application of the New Standards, as from the Economic Solvency Ratio Report as of December 31, 2026, the publication date of the Economic Solvency Ratio Report will be synchronized with that of the financial statements.
The Company - Clal Insurance Company Ltd.
The Commissioner - The Commissioner of the Capital Market, Insurance and Savings.
Provisions of the Economic Solvency Regime -
Insurance Circular 2020-1-15 "Amendment to the Consolidated Circular concerning Implementation of a Solvency II-Based Economic Solvency Regime for Insurance Companies" and related guidance by the Commissioner regarding
the implementation of economic solvency regime.
Eligible own funds/ economic capital -
Total Tier 1 capital and Tier 2 capital of an insurance company, after deductions and amortization in accordance with the Provisions of the Economic Solvency
Regime.
1. As defined in the Appendix to the Economic Solvency Regime, Part C, Chapter 1, Appendix B.

Basic Tier 1 capital - Excess of assets over liabilities, estimated according to the provisions regarding economic balance sheet, comprising the following components: Issued and paid up ordinary share capital, premium paid upon the issuance of shares, retained earnings, capital reserves net of debit capital reserves, and the change in excess assets over liabilities arising from differences in the methods employed to measure the assets and liabilities according to the Directives (reconciliation reserve), net of: Unrecognized assets, buyback of ordinary shares, and dividend declared subsequent to the report date.
Additional Tier 1 capital - The total of all of the above, when their value is measured according to the Provisions of the Economic Solvency Regime - perpetual capital note, noncumulative preferred shares, Additional Tier 1 capital instrument.
Tier 2 capital - Tier 2 capital instruments are subordinated to all other liabilities other than Tier 1 capital as defined in the Provisions of the Economic Solvency Regime.
Solvency capital requirement (SCR) - The capital requirement from an insurance company to maintain its solvency, calculated in accordance with the Provisions of the Economic Solvency Regime.
Basic solvency capital requirement (BSCR) -
The capital requirement from an insurance company to maintain its solvency, calculated in accordance with the Provisions of the Provisions of the Economic Solvency Regime Directives, without taking into account the capital requirement due to operational risk, loss absorption adjustment due to deferred tax and capital requirement due to management companies.
Symmetric Adjustment (SA) - Anti-cyclical component designed to adjust the capital requirement in respect of the shares risk to the changes in share prices, as detailed in Part C in the Provisions of the Economic Solvency Regime.
Solvency ratio - The ratio between the eligible own funds and the solvency capital requirement.
Best estimate - Expected future cash flows from insurance contracts and insurance contracts throughout their term, without conservatism margins and discounted by an adjusted risk-free interest.
Economic balance sheet - The balance sheet of an insurance company in accordance with the Directives as per Section 3.1. below
Risk margin - An amount added to the best estimate amount that reflects the total cost of capital that is expected to be required from another insurance company or reinsurer in order to assume the Company's insurance liabilities, calculated according to the Provisions of the Economic Solvency Regime.
Deduction during the Transitional Period -
The amount deducted from insurance reserves during the Transitional Period, calculated in accordance with the provisions of Section 4(c) to the Provisions of the Economic Solvency Regime. The Deduction will decrease gradually until 2032.
Non-eligible asset - An asset held against liabilities that are not yield-dependent contrary to the Investment Rules Regulations, or contrary to the Commissioner's Directives, net of the tax reserve created in respect thereof.
Minimum capital requirement (MCR) - Minimum Capital Requirement - the minimum capital requirement from an insurance company, calculated in accordance with the Provisions of the Economic Solvency Regime
Expected profits in future premiums (EPIFP) -
Expected Profits in Future Premiums - the expected profit in future premiums (retention) included in the insurance liabilities, in respect of premiums that have not yet been received through the report date.
UFR - Ultimate Forward Rate - the latest forward interest rate derived from the expected long-term real interest rate and the long-term inflation expectations to which the adjusted interest rate curve converges, in accordance with the Provisions of the Economic Solvency Regime.
Volatility adjustment (VA) - Volatility adjustment is an anti-cyclical component reflecting the margin implicit in a representative debt assets portfolio of insurance companies and added to the adjusted interest rate curve in accordance with Provisions of the Economic Solvency Regime.
SLT long term health insurance -
Health insurance that is conducted similarly to life insurance.
Short-term health insurance (non-similar to life techniques - NSLT) -
Health insurance that is conducted similarly to P&C insurance.
Effect of diversification of risk-weighted components - The effect of diversification is the difference between a simple sum of the riskweighted components and a sum that takes into account the partial correlation between them. The greater the diversification among operating segments in the portfolio and risk-weighted components, the greater the effect of diversification on the reduction of the overall risk.
The Authority - The Capital Market, Insurance and Savings Authority.
Investment Rules Regulations -
Audited -
Supervision of Financial Services Regulations (Provident Funds) (Investment Rules Applicable to Institutional Entities), 2012.
The term refers to an audit held in accordance International Standard on Assurance Engagement (ISAE) 3400 – "The Examination of Prospective
Financial Information".
Unaudited - The term refers to a review conducted in accordance with the principles of the
International Standard on Assurance Engagements (ISAE) 3000, Assurance Engagements Other than Audits or Reviews of Historical Financial Information.
Transitional Period - As part of the Provisions for the Transitional Period for the implementation of the
Economic Solvency Regime, the insurance company receives a period during which it is entitled to expedients with regard to the capital requirements or the calculation of the capital in accordance with the definition as per Section 1.3
The Provisions of the Economic Solvency Regime set guidance regarding an economic calculation of the eligible own funds and the solvency capital requirement. Set forth below are the key points of the provisions and the changes therein:
In accordance with the Provisions of the Economic Solvency Regime, in general, the economic balance sheet line items are measured according to economic value, and specifically, the insurance liabilities are calculated based on the best estimate of all expected future cash flows from existing businesses, without conservatism margins. This is plus a risk margin, which reflects the total cost of capital that is expected to be required from another insurance company or reinsurer in order to assume the Company's insurance liabilities in the economic balance sheet. According to the provisions, the risk margin is calculated using the cost of capital method, at a rate of 6% per year of the expected capital requirement in respect of insurance risks over the life of the existing businesses. As stated below: The economic balance sheet is prepared based on the Company's separate financial statements plus investees, whose sole occupation is holding real estate interests, plus subsidiary insurance companies, whose data are consolidated with those of the insurance company, and - according to the guidance - does not include the economic value of the provident
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funds activity and pension funds activity under the insurance company. Furthermore, zero value is attributed to intangible assets including goodwill and costs of obtaining investment management service contracts (other than investment in "Insurtech"as defined in the Solvency Circular in accordance with the approval issued to the Company by the Commissioner for that purpose).
As aforesaid, the Company opted for the current alternative provided by the Transitional Provisions, whereby the economic capital may be increased by gradually deducting from the insurance reserves due to the Deduction Amount will be deducted gradually, until 2032 (hereinafter - the "Deduction during the Transitional Period" or the "Deduction during the Transitional Period"). The Deduction during the Transitional Period through December 31, 2024 was calculated in accordance with the principles set forth in the letter sent to insurance company managers - Principles for Calculating Deduction During the Transitional Period in a Solvency II-Based Economic Solvency Regime (hereinafter - the "Letter of Principles"). According to the Letter of Principles, the Deduction during the Transitional Period shall be calculated as the difference between insurance reserves (retention) as per the economic balance sheet including the risk margin attributed thereto (without adjusting the fair value of designated bonds) and the insurance reserves (retention) as per the Financial Statements (according to IFRS 4). This difference was calculated by dividing insurance policies issued through December 31, 2016 into homogeneous risk groups. This difference is deducted on a linear basis until December 31, 2032.
In accordance with the Deduction Revision Circular, the Deduction Rates which were set constitute the maximum rates, and the requirements as to the recalculation of the Deduction and the capping of the Deduction Amount by the Commissioner were cancelled. However, it was determined that the Company and the Board of Directors are required to periodically assess the appropriateness of the Deduction Amount and ensure that its value is calculated in a prudent and conservative manner, while complying with the covenants set forth in the Commissioner's Letter of Principles.
On April 10, 2025, the Commissioner issued guidance regarding the calculation of the Deduction Amount after the application of IFRS 17 (starting from the Solvency Ratio Report as of June 30, 2025). In accordance with the guidance, the ratio between the calculated Deduction Amount as of December 31, 2024 and the amount of BE and RM components less the addition of the value of Hetz bonds (for a guaranteed return portfolio) should be calculated for each homogeneous risk group (hereinafter - the "Deduction Rates").
After the application of IFRS 17, the Deduction Amount will be determined by multiplying the Deduction Rates calculated as of December 31, 2024 for each homogeneous risk group, by the amount of the BE and RM components less the addition of the value of Hetz bonds (for a guaranteed return portfolio) as of the calculation date.
The maximum deduction for each reporting period will be equal to the Deduction Amount of all homogeneous risk groups, amortized, on a straight line basis, between December 31, 2019 and the end of 2032.
Regarding the Deduction Value during the Transitional Period as of June 30, 2025 - see Section 3.1.2 below.
The calculation of the solvency capital requirement is based on an assessment of the economic shareholders' equity's exposure to the risk-weighted components set in the Provisions of the Economic Solvency Regime: life insurance risks, health insurance risks, property and casualty insurance risks, market risks and counter-party default risks. These risk-weighted components include sub-risk-weighted components with respect to specific risks to which the insurance company is exposed. The exposure assessment of the economic shareholders' equity to each risk-weighted sub-component is carried out based on a defined scenario set out in the Provisions of the Economic Solvency Regime. The determination of the solvency capital requirement is based on the sum of the capital requirements in respect of the riskweighted components and risk-weighted sub-components, as stated above, in accordance with the partial correlations assigned to them. The calculation of the solvency capital requirements also includes calculation of the capital requirement components for operational risk and operational risk-weighted capital requirements in respect of management companies, net of the loss absorption adjustment due to deferred tax, as detailed by the Provisions of the Economic Solvency Regime.
The loss absorption adjustment with respect to deferred tax assets beyond the balance of the deferred tax reserve as per the economic balance sheet is limited to 5% of the basic solvency capital requirement (BSCR), provided that the following conditions are met:
It should be emphasized that the results of the models used in the calculation of the eligible own funds and the solvency capital requirement are highly sensitive to the forecasts and assumptions included therein, as well as to the manner by which the Provisions of the Economic Solvency Regime are implemented. The economic solvency ratio is highly sensitive to market variables and other variables and accordingly may be volatile.
The capital requirement in respect of each of the risks is calculated in accordance with the Company's exposure to that risk, taking into account the parameters set in the Provisions of the Economic Solvency Regime. In accordance with the Directives, the capital requirement represents the scope of equity that will allow the insurance company to absorb unexpected losses in the forthcoming year and meet its obligations to policyholders and beneficiaries on time, with a 99.5% certainty level.
The Economic Solvency Ratio Report includes, among other things, forecasts based on assumptions and parameters based on past experience, as they arise from actuarial studies conducted from time to time, and on Company's assessments regarding the future, to the extent that it has relevant and concrete information which can be relied upon. The information and studies are similar to those used as the basis for the Company's report as of June 30, 2025 (hereinafter - the "Semi-Annual Report"). Any information or studies subsequent to the publication date of the Company's periodic report as of June 30, 2025 were not taken into account.
This Solvency Ratio Report was prepared based on the conditions and the best estimate as they were known to the Company on the publication date of the report as of June 30, 2025. Accordingly, this Report has not been revised to reflect the events which occurred subsequent to this date, except for equity transactions, in accordance with the Commissioner's Directives. For additional information on effects on the Company subsequent to this date and through the report publication date, see Sections 2.1 and 2.2 to the Report of the Board of Directors and Note 13 to the Interim Financial Statements as of September 30, 2025.
It should also be emphasized that, among other things, in view of the reforms in the capital, insurance and savings market and the changes in the business and economic environment, past data are not necessarily indicative of future results, and the Company is unable to reliably assess these effects. The calculation is sometimes based on assumptions regarding future events and steps taken by management, which will not necessarily materialize or will materialize in a manner different than the assumptions used in the calculation. Furthermore, actual results may materially vary from the calculation, since the combined scenarios of events may materialize in a manner that is materially different than the assumptions of the model.
The model, in its present form, is highly sensitive to changes in market variables and other variables and specifically changes in the interest rate curve; therefore, the solvency ratio reflected therefrom may be very volatile.

| As of June 30, 2025 |
As of December 31, 2024 |
|
|---|---|---|
| In NIS thousand | Unaudited | Audited |
| Own funds for SCR purposes - see Section 4 | 16,042,870 | 14,705,646 |
| Solvency capital requirement (SCR) - see Section 5 | 10,040,057 | 9,623,568 |
| Surplus | 6,002,813 | 5,082,078 |
| Economic solvency ratio (in %) | 160% | 153% |
| Effect of material equity transactions taken in the period between the calculation date and the publication date of the Economic Solvency Ratio Report: |
||
| Redemption of capital instruments - see Section 8.3 | (495,885) | - |
| Raising of capital instruments - see Section 8.3 | 594,210 | 500,000 |
| Own funds for SCR purposes | 16,141,195 | 15,205,646 |
| Surplus | 6,101,138 | 5,582,078 |
| Solvency ratio (in %) | 161% | 158% |
For details regarding the solvency ratio without applying the Provisions for the Transitional Period and regarding the target solvency ratio and restrictions applicable to the Company in connection with dividend distribution, see Section 8 below.
Key changes in the capital surplus and in the economic solvency ratio compared to December 31, 2024:
In October 2023, the Iron Swords War broke out (hereinafter - the "War") in Israel. 2025 started with ceasefire agreements on the northern front and the Gaza Strip front, which led to a relative calm. In March 2025, the temporary ceasefire between Israel and Hamas ended and the IDF resumed fighting in the Gaza Strip. This move led to increased tensions at the national and security levels, including, among other things, the resumption of missile attacks on Israel by the Houthis in Yemen. At the early hours of June 13, 2025, Operation Rising Lion (hereinafter - the "Operation") - a direct military conflict between Iran and Israel - began. This was a 12-day War, whose objective was to remove the Iranian nuclear threat and reduce strategic threats to Israel's security. The Operation ended on June 24, 2025, when the ceasefire agreed upon by Israel and Iran and brokered by the United States came into effect.
In the Gaza Strip front, since the collapse of the ceasefire in March 2025 fighting has continued throughout the period under Operation Gideon's Chariots. At the end of September 2025, a proposal to end the War was presented by the President of the United States, and on September 9, 2025, a ceasefire agreement was signed under the "20-Point" agreement of the Trump-Netanyahu plan. Under the agreement, fighting in Gaza has largely stopped, all living hostages and the bodies of most deceased hostages were returned, a gradual reconstruction of the infrastructures in Gaza commenced and humanitarian aid has increased. The plan is designed to serve as a framework for ending the war between Hamas and Israel, including the demilitarization of Gaza, which will no longer be controlled by Hamas, and a change in the future governance structure in the Gaza Strip.
It is noted that there is uncertainty regarding the further development of the War, its scope and duration. In addition, there is uncertainty as to the impact of the War on fluctuations in the financial markets, including, among other things, with regard to the risk-free interest rate curve and the inflation rate, which continued in the period between the calculation date of the Company's solvency ratio as of June 30, 2025 and the publication date. Accordingly, there is uncertainty regarding the future effects of the War on The Company's solvency ratio.
For further information about the consequences of the Iron Swords War, see Section 10 to the Consolidated Interim Financial Statements as of September 30, 2025, and the Report of the Board of Directors for the period ended September 30, 2025.
| As of June 30, 2025 |
As of December 31, 2024 |
|
|---|---|---|
| In NIS thousand | Unaudited | Audited |
| Minimum capital requirement (MCR) - see Section 6.1. | 2,510,014 | 2,405,892 |
| Own funds for MCR purposes - see Section 6.2 | 11,716,806 | 10,975,011 |

| As of June 30, 2025 | As of December 31, 2024 | ||||
|---|---|---|---|---|---|
| Extension | Balance sheet according to accounting standards |
Economic balance sheet |
Balance sheet according to accounting standards * |
Economic balance sheet** |
|
| NIS thousand | clause | Unaudited | Unaudited | Unaudited | Audited |
| Assets: | |||||
| Cash and cash equivalents for yield-dependent contracts | 4,602,421 | 4,602,421 | 4,451,179 | 4,451,179 | |
| Other cash and cash equivalents | 1,583,223 | 1,583,223 | 1,752,135 | 1,752,135 | |
| Financial investments for yield-dependent contracts | 92,948,575 | 92,948,575 | 88,801,636 | 88,801,636 | |
| Other financial investments: | |||||
| Deposits with banks and financial institutions | 6 | 375,532 | 375,532 | 401,527 | 401,527 |
| Designated bonds | 7 | 20,120,222 | 20,493,970 | 18,680,004 | 19,153,651 |
| Government bonds (excluding designated bonds) | 3,160,158 | 3,160,158 | 3,269,115 | 3,269,115 | |
| Illiquid corporate bonds | 6 | 267,572 | 267,572 | 284,635 | 284,635 |
| Liquid corporate bonds | 2,444,452 | 2,444,452 | 2,817,282 | 2,817,282 | |
| Illiquid shares | 806,991 | 806,991 | 795,368 | 795,368 | |
| Liquid shares | 1,061,437 | 1,061,437 | 939,976 | 939,976 | |
| Loans (including investees) | 6 | 8,449,765 | 8,449,765 | 7,803,197 | 7,803,197 |
| Other | 5,699,727 | 5,699,727 | 5,794,262 | 5,794,262 | |
| Total other financial investments | 42,385,856 | 42,759,604 | 40,785,366 | 41,259,013 | |
| Receivables and debit balances | 13 | 867,897 | 867,897 | 558,421 | 558,421 |
| Current tax assets | 41,999 | 41,999 | 25,395 | 25,395 | |
| Insurance contract assets - see Section 3.2 | 1, 9, 10 | 3,001,977 | 5,694,621 | 2,653,036 | 5,170,521 |
| Reinsurance assets - see Section 3.2 | 1 | 2,585,944 | 1,783,547 | 2,663,962 | 1,955,707 |
| Investments in investees that are not insurance companies: |
|||||
| Management companies | 5 | 896,803 | 355,037 | 872,436 | 340,469 |
| Other investees | 5 | 71,919 | 72,161 | 71,728 | 72,525 |
| Total investments in investees that are not insurance companies |
968,722 | 427,198 | 944,164 | 412,994 | |
| Investment property in respect of yield-dependent contracts | 3,935,885 | 3,935,885 | 3,924,263 | 3,924,263 | |
| Investment property - other | 1,519,235 | 1,519,235 | 1,516,807 | 1,516,807 | |
| Property, plant and equipment | 8, 14 | 464,148 | 669,990 | 479,217 | 705,495 |
| Intangible assets and goodwill | 3 | 830,678 | 52,028 | 812,422 | 63,428 |
| Costs of obtaining investment management service contracts | 4 | 117,148 | - | 136,250 | - |
| Total assets | 155,853,708 | 156,886,223 | 149,504,253 | 150,596,994 | |
| Of which: Risk adjustment (RA) / risk margin (RM) | 379,270 | 2,890,410 | 351,533 | 2,843,415 | |
| Total assets for yield-dependent contracts | 101,936,163 | 102,617,466 | 97,329,147 | 98,061,644 | |
| As of June 30, 2025 | As of December 31, 2024 | |||||
|---|---|---|---|---|---|---|
| Balance sheet according to accounting standards |
Economic balance sheet |
Balance sheet according to accounting standards* |
Economic balance sheet** |
|||
| NIS thousand | Extension clause |
Unaudited | Unaudited | Unaudited | Audited | |
| Equity: | ||||||
| Basic Tier 1 capital | 7,180,237 | 10,778,595 | 6,620,996 | 10,388,393 | ||
| Total equity | 7,180,237 | 10,778,595 | 6,620,996 | 10,388,393 | ||
| Liabilities: | ||||||
| Loans and credit | 12, 14 | 7,328,379 | 7,095,797 | 6,758,302 | 6,423,727 | |
| Liabilities for derivative instruments | 563,877 | 563,877 | 527,741 | 527,741 | ||
| Payables and credit balances | 13 | 2,245,933 | 2,245,933 | 912,636 | 912,636 | |
| Liabilities for current taxes | 166,406 | 166,406 | 382 | 382 | ||
| Liabilities in respect of investment contracts - see Section 3.2 | 1, 9, 10 | 12,679,914 | 12,590,081 | 12,546,889 | 12,431,213 | |
| Liabilities for insurance contracts - see Section 3.2 | 1, 9, 10 | 125,129,019 | 122,493,107 | 121,718,018 | 119,067,870 | |
| Liabilities for reinsurance contracts - see Section 3.2 | 1 | 62,643 | 258,444 | 61,611 | 250,202 | |
| Deduction during the Transitional Period | 2 | - | (2,012,054) | - | (2,063,487) | |
| Liabilities in respect of deferred taxes, net | 11 | 454,937 | 2,663,674 | 318,316 | 2,618,955 | |
| Liability for employee benefits, net | 42,363 | 42,363 | 39,362 | 39,362 | ||
| Total liabilities | 148,673,471 | 146,107,628 | 142,883,257 | 140,208,601 | ||
| Total equity and liabilities | 155,853,708 | 156,886,223 | 149,504,253 | 150,596,994 | ||
| Of which: Risk adjustment (RA) / risk margin (RM) | 1,967,231 | 4,275,010 | 1,906,411 | 4,141,422 |
* The accounting balance sheet as of December 31, 2024 has been restated to reflect the effect of the application of the New Standards. For additional information, see Note 11 to the Company's Consolidated Interim Financial Statements as of September 30, 2025.
For explanations regarding main changes in Tier 1 capital and significant effects on the economic solvency ratio's components, see Sections 2.1 above.
The fair value of assets and liabilities in the economic balance sheet was calculated in accordance with the provisions included in the chapter addressing measurement of assets and liabilities for financial statements purposes in the Consolidated Circular (Chapter 1, Part 2 of Section 5) (hereinafter - the "Measurement Chapter in the Consolidated Circular"), except for items for which other provisions apply as per Part A of the Economic Solvency Regime, as follows:
The insurance liabilities were calculated based on a best estimate, on the basis of assumptions that are mainly a result of projecting to the future existing experience relating to past events, within the environment in which the Company operates, and without conservatism factors. The calculation of the insurance liabilities was carried out in accordance with the Provisions of the Economic Solvency Regime; generally, in relation to life and SLT health insurance liabilities, the calculation was carried out in accordance with EV calculation
** The format of the economic balance sheet as of December 31, 2024 was revised in accordance with the provisions of the abovementioned circular of July 2025.

practice in Israel1 , and in relation to property and casualty insurance, it was carried out based on the part in the Measurement Chapter in the Consolidated Circular, which refers to best estimate.
The measurement of the insurance liabilities in the economic balance sheet is carried out by discounting the projected cash flows, including future income, by a risk-free interest plus VAT and taking the UFR into consideration, on the basis of a best estimate that does not include conservatism margins, where the risk is reflected in the RM component, which is a separate liability.
The calculation of the liabilities in respect of life insurance contracts and long term health insurance (SLT) contracts was carried out by discounting the Company's estimate of expected future cash flows using a model applied to information available in the Company's operational systems as to insurance coverages. The assumptions used in the model include, among other things, assumptions in respect of lapses, operating expenses, mortality and morbidity, and they are set based on past experience and other relevant studies.
The calculation of the liabilities does not include cash flows in respect of future sales; however, it does include an assumption that the Company will continue receiving premiums from existing businesses (excluding in respect of policies without an insurance risk, including investment contracts). Furthermore, the calculation assumes that the Company shall continue as a going concern, i.e., that the Company's structure will not change, and therefore, some of the fixed expenses in the future shall not be allocated to the current portfolio, but rather to a new business which is expected to be sold in the future.
It is likely that the actual cash flows will vary to some degree on another from the estimates made on a best estimate basis, even if the underlying parameters of the calculation will not change in any way. See also Section 1.6 above.
1. EV (embedded value) is calculated in Israel in accordance with the rules and principles set by the Commissioner, who adopted the rules and principles of the report of the joint committee of insurance companies and the Commissioner, which worked with the guidance of consultants from Israel and abroad.
2. As defined in the provisions of Section B, Chapter 5 (Part 2, Section 2) of the Provisions of the Economic Solvency Regime.
The calculation's underlying assumptions were set in accordance with the Company's best estimates of relevant demographic and operational factors and reflect the Company's expectations as to the future in respect of these factors. The demographic assumptions included in the calculation were taken from Company's internal studies, if any, and conclusions reached as a result of exercising professional judgment, based on relevant experience and the integration of information received from external sources, such as information from reinsurers and mortality and morbidity tables published by the Commissioner.
The operational assumptions were calculated in accordance with the results of the Company's internal pricing model applied to expenses relating to the relevant insurance liabilities, including: allocation of expenses to the various segments and activities (issuance, current management, investments, etc.) and assumptions regarding their future development (in accordance with the CPI, scope of premiums and assets under management, etc.).
Set forth below are the key assumptions on which the Company relied in the calculations:
Insurance contract fulfillment expenses - the Company analyzed the expenses allocated in the financial statements to the relevant insurance segments and allocated them to various products and coverage types and to various activities such as current operating of the coverages, investment management, handling claims, payment of pensions and more. The expenses study is revised periodically and the different types of expenses are carried to the future cash flow in relation to the relevant factors, such as the number of coverages, premiums, reserves or claims. The determination of the future expenses and their allocation to future cash flows include many assessments and judgments by the Company, which affect the amount of the liabilities.

The cost of claims in respect of future damages and damages that had already occurred but claims for which have not yet been paid - based on the Company's past experience in the different subsegments in connection with the rate of claims, the amounts of claims, and the rate of claim payouts in long-tail subsegments.
The insurance contracts were classified into liabilities or assets according to the estimate of the coverages and sub-coverages.
As mentioned above, the Company calculated the Deduction Amount after applying IFRS 17, the Deduction Amount by multiplying the Deduction Rates calculated as of December 31, 2024 for each homogeneous risk group, by the amount of the BE and RM components less the addition of the value of Hetz bonds (for a guaranteed return portfolio) as of the calculation date.
The said Deduction is amortized on a straight line between December 31, 2019 and December 31, 2032, such that the amortized balance as of June 30, 2025 totaled approx. NIS 2,012 million (as of December 31, 2024, approx. NIS 2,063 million).
In accordance with the guidance, the Company assessed the need to reduce the value of the reduced Deduction balance, which is deducted to reflect the expected increase in the solvency ratio, calculated without the Deduction.
Accordingly, the Company did not deem it necessary to amortize the value of the amortized deduction balance as of June 30, 2025.
The future Deduction during the Transitional Period is subject to the above changes in assumptions, the developments of the businesses and a periodic approval by the Commissioner.
An insurance company shall assess the value of intangible assets at zero, except for investment in Insurtech as defined in the Solvency Circular, for which it obtained the Commissioner's approval, as required.
Valued at zero, consistently with the assessment of the insurance liabilities as described in Section (1) above.
Investees that are not insurance companies are valued in accordance with the adjusted equity method. That is to say, the proportionate share of the insurance company in the excess of assets over liabilities of the investee, without taking into consideration intangible assets. In management companies of pension and provident funds, 35% of the balance of the goodwill that has arisen upon acquisition was added to the economic value. The economic value of the investees does not include the profits implicit in those companies.
Presented at fair value in the economic balance sheet in accordance with Note 3 to the Company's Consolidated Interim Financial Statements as of June 30, 2025.
Estimated in accordance with their fair value, which takes into account their interest rate and the best estimate as to the Company's future entitlement to purchase them, based on the assumptions used in the calculation of the best estimate of the insurance liabilities in respect of which the Company is entitled to designated bonds.
Assets for which there is an active market, revalued in accordance with the fair value. Assets for which there is no active market in the Company's opinion are valued at zero.
In addition to the insurance liabilities based on a best estimate, a component of the risk margin is calculated which reflects the total cost of capital that another insurance company would be expected to require in order to receive the insurance company's total insurance liabilities, calculated on the basis of a best estimate. The risk margin is calculated in accordance with the Commissioner's Directives, based on a capital cost rate of 6%, and is discounted at an adjusted risk-free interest rate, but excluding the VA component. The future capital requirement is calculated in accordance with the "risk factor method", by changing the capital requirement components calculated as of the reporting date in accordance with the projected development of the risk factors attributed thereto. These factors are designed to reflect the development of the standard model risks over time. The calculation does not take into account the capital requirement in respect of market risks.2
As to the value of contingent liabilities in the economic balance sheet, see Section 1.6.2.4 above.
The calculation is based on the difference between the value attributed to assets and liabilities in the economic balance sheet, including in respect of the Deduction Amount, and the value attributed to those assets and liabilities for tax purposes, in accordance with the recognition, measurement and presentation provisions of IAS 12. Deferred tax assets may be recognized only if the Company shall meet the criteria included in the guidance, in addition to the criteria included in the abovementioned accounting standard.
Revalued in accordance with risk-free interest plus the margin on issuance date, without recognizing changes in the Company's credit risk.
According to the guidance, the Company did not calculate fair value of items with average duration of less than one year.
Assets and liabilities accounted for according to IFRS 16 are revalued at fair value.
2. In accordance with the guidance, it should be assumed that the acquiring company will select assets that will reduce the solvency capital requirement in respect of market risks.

| As of June 30, 2025 | ||||
|---|---|---|---|---|
| Best estimate (BE) of liabilities | Risk margin | |||
| Gross | Reinsurance | Retention | (RM) | |
| In NIS thousand | Unaudited | |||
| Liabilities for insurance contracts and non-yield dependent investment contracts: |
||||
| Life insurance contracts | 24,308,792 | (11,406) | 24,320,198 | 545,567 |
| Long-term health insurance contracts (SLT) | (4,242,376) | (314,551) | (3,927,825) | 4,611,551 |
| P&C insurance contracts | 6,590,015 | 2,627,856 | 3,962,159 | 26,403 |
| Short-term health insurance contracts (NSLT) | 97,991 | 25 | 97,966 | 2,040 |
| Total liabilities for insurance contracts and non-yield | ||||
| dependent investment contracts | 26,754,422 | 2,301,924 | 24,452,498 | 5,185,561 |
| Liabilities for yield-dependent insurance contracts - Life insurance and long-term health insurance contracts (SLT) |
83,175,800 | 711,205 | 82,464,595 | 1,967,530 |
| Investment contracts | 12,590,081 | - | 12,590,081 | 12,329 |
| Total liabilities for insurance contracts and yield | ||||
| dependent investment contracts | 95,765,881 | 711,205 | 95,054,676 | 1,979,859 |
| Total liabilities for insurance contracts and | ||||
| investment contracts | 122,520,303 | 3,013,129 | 119,507,174 | 7,165,420 |
| As of December 31, 2024 | ||||
|---|---|---|---|---|
| Best estimate (BE) of liabilities | Risk margin | |||
| Gross | Reinsurance | Retention | (RM) | |
| In NIS thousand | Audited | |||
| Liabilities for insurance contracts and non-yield | ||||
| dependent investment contracts: | ||||
| Life insurance contracts | 24,119,615 | (13,099) | 24,132,714 | 517,399 |
| Long-term health insurance contracts (SLT) | (4,040,095) | (297,057) | (3,743,038) | 4,425,827 |
| P&C insurance contracts | 6,465,975 | 2,656,860 | 3,809,115 | 24,999 |
| Short-term health insurance contracts (NSLT) | 106,406 | 14 | 106,392 | 2,000 |
| Total liabilities for insurance contracts and non-yield | ||||
| dependent investment contracts | 26,651,901 | 2,346,718 | 24,305,183 | 4,970,225 |
| Liabilities for yield-dependent insurance contracts - Life | ||||
| insurance and long-term health insurance contracts (SLT) | 80,334,348 | 625,949 | 79,708,399 | 2,002,047 |
| Investment contracts | 12,431,213 | - | 12,431,213 | 12,565 |
| Total liabilities for insurance contracts and yield | ||||
| dependent investment contracts | 92,765,561 | 625,949 | 92,139,612 | 2,014,612 |
| Total liabilities for insurance contracts and | ||||
| investment contracts | 119,417,462 | 2,972,667 | 116,444,795 | 6,984,837 |
The decrease in the risk-free interest rate curve, the effective inflation rate in the first half, and positive returns in planholders' portfolios increased the Company's insurance liabilities. For more information about the changes, see Section 2.1 above.
| As of June 30, 2025 Unaudited |
|||||
|---|---|---|---|---|---|
| In NIS thousand | Tier 1 capital | ||||
| Basic Tier 1 capital |
Additional Tier 1 capital |
Tier 2 capital |
Total | ||
| Shareholders' equity | 10,778,595 | 481,727 | 4,828,067 | 16,088,389 | |
| Deductions from Tier 1 capital (a) | (45,519) | - | - | (45,519) | |
| Deductions (b) | - | - | - | - | |
| Own funds for SCR purposes (d) | 10,733,076 | 481,727 | 4,828,067 | 16,042,870 | |
| Of which - expected profits in future premiums (EPIFP) after tax | 6,152,863 | 6,152,863 |
| As of December 31, 2024 | ||||||
|---|---|---|---|---|---|---|
| Audited | ||||||
| In NIS thousand | Tier 1 capital | |||||
| Additional | ||||||
| Basic Tier 1 capital |
Tier 1 capital |
Tier 2 capital |
Total | |||
| Shareholders' equity | 10,388,393 | 462,901 | 4,211,813 | 15,063,107 | ||
| Deductions from Tier 1 capital (a) | (357,461) | - | - | (357,461) | ||
| Deductions (b) | - | - | - | - | ||
| Deviation from quantitative limitations (c) | - | - | - | - | ||
| Own funds for SCR purposes (d) | 10,030,932 | 462,901 | 4,211,813 | 14,705,646 | ||
| Of which - expected profits in future premiums (EPIFP) after tax | 6,222,834 | 6,222,834 |

| As of | As of | |
|---|---|---|
| In NIS thousand | June 30, 2025 Unaudited |
December 31, 2024 Audited |
| Tier 1 capital: | ||
| Basic Tier 1 capital net of deductions | 10,733,076 | 10,030,932 |
| Additional Tier 1 capital: | ||
| Additional Tier 1 capital instruments (See Section 8.3.3) | 481,727 | 462,901 |
| Less deduction due to deviation from quantitative limit | - | - |
| Additional Tier 1 capital | 481,727 | 462,901 |
| Total Tier 1 capital | 11,214,803 | 10,493,833 |
| Tier 2 capital: | ||
| Additional Tier 1 capital not included in Tier 1 | - | - |
| Tier 2 capital instruments | 4,828,067 | 4,211,813 |
| Less deduction due to deviation from quantitative limit | - | - |
| Total Tier 2 capital | 4,828,067 | 4,211,813 |
| Total own funds for SCR purposes | 16,042,870 | 14,705,646 |
For an explanation about key changes compared with last year see Section 4 above.
The Provisions of the Economic Solvency Regime set guidance regarding the composition of the eligible own funds on an economic basis, whereunder the eligible own funds shall be the total of Tier 1 capital and Tier 2 capital, as defined above:
The rate of components included in Tier 1 capital, after amortization, shall not fall below 60% of the SCR at any time.
The rate of components included in Tier 1 capital, after amortization, shall not fall below 80% of the MCR at any time.
The rate of components included in Tier 2 capital, after amortization shall not exceed 40% of the SCR, but under the Transitional Provisions, during the period through December 31, 2032, the Tier 2 capital shall not exceed 50% of SCR.
The rate of components included in Tier 2 capital, after amortization, shall not exceed 20% of the MCR at any time.
| As of | As of | |
|---|---|---|
| June 30, 2025 | December 31, 2024 | |
| Unaudited | Audited | |
| In NIS thousand | Capital requirement | |
| Basic solvency capital requirement (BSCR): | ||
| Capital requirement in respect of market risk-weighted component | 7,318,755 | 7,112,731 |
| Capital requirement in respect of counterparty risk-weighted component | 350,759 | 320,626 |
| Capital requirement in respect of underwriting risk-weighted component in life insurance |
4,291,170 | 4,167,176 |
| Capital requirement for underwriting risk-weighted component in health insurance (SLT+NSLT) |
5,378,539 | 5,085,971 |
| Capital requirement in respect of underwriting risk-weighted component in P&C insurance |
1,160,235 | 1,136,628 |
| Total | 18,499,458 | 17,823,132 |
| Effect of diversification of risk-weighted components | (5,972,147) | (5,750,306) |
| Capital requirement in respect of the intangible assets risk-weighted component |
26,014 | 31,715 |
| Total basic solvency capital requirement (BSCR) | 12,553,325 | 12,104,541 |
| Capital requirement in respect of operational risk | 392,364 | 388,953 |
| Loss absorption adjustment due to deferred tax asset | (3,166,916) | (3,122,196) |
| Capital requirement in respect management companies: | ||
| Clal Pension and Provident Funds Ltd. | 252,601 | 243,704 |
| Atudot Pension Fund for Salaried Employees and Self Employed Ltd. | 8,683 | 8,566 |
| Total capital requirement in respect management companies | 261,284 | 252,270 |
| Total solvency capital requirement (SCR) | 10,040,057 | 9,623,568 |

| As of June 30, 2025 |
As of December 31, 2024 |
|
|---|---|---|
| In NIS thousand | Unaudited | Audited |
| Minimum capital requirement according to MCR formula | 2,139,271 | 2,088,014 |
| Lower band (25% of solvency capital requirement in the Transitional Period) |
2,510,014 | 2,405,892 |
| Upper band (45% of solvency capital requirement in the Transitional Period) |
4,518,025 | 4,330,606 |
| Minimum capital requirement (MCR)3 | 2,510,014 | 2,405,892 |
| As of June 30, 2025 | |||
|---|---|---|---|
| Unaudited | |||
| In NIS thousand | Tier 1 capital | Tier 2 capital | Total |
| Own funds for SCR purposes according to Section 4 | 11,214,803 | 4,828,067 | 16,042,870 |
| Deviation from quantitative limitations due to minimum capital requirement *) |
- | (4,326,064) | (4,326,064) |
| Eligible own funds for MCR purposes | 11,214,803 | 502,003 | 11,716,806 |
| As of December 31, 2024 | ||||||
|---|---|---|---|---|---|---|
| Audited | ||||||
| In NIS thousand | Tier 1 capital | Tier 2 capital | Total | |||
| Own funds for SCR purposes according to Section 4 | 10,493,833 | 4,211,813 | 14,705,646 | |||
| Deviation from quantitative limitations due to minimum capital requirement *) |
(3,730,635) | (3,730,635) | ||||
| Eligible own funds for MCR purposes | 10,493,833 | 481,178 | 10,975,011 |
*) In accordance with the provisions of Chapter 3 in Part B to the Economic Solvency Regime Appendix, Tier 2 capital shall not exceed 20% of MCR.
3. If this amount is lower than the Tier 1 capital according to Regulation 2 to the Capital Regulations, the minimum capital requirement will be the Tier 1 capital.
For a description of the Transitional Provisions applicable to the Company during the Transitional Period see Section 1.3 "Provisions during the Transitional Period" and Section 3.1.2 "Deduction During the Transitional Period" above.
| As of June 30, 2025 | ||||||
|---|---|---|---|---|---|---|
| Unaudited | ||||||
| NIS thousand | Including applying the Provisions for the Transitional Period for the Transitional Period |
Effect of Deduction during the Transitional Period |
Effect of a 50% rate Tier 2 capital during the Transitional Period |
Excluding applying the Provisions for the Transitional Period |
||
| Total insurance liabilities, including risk margin (RM) |
127,376,512 | (2,012,054) | - | 129,388,566 | ||
| Basic Tier 1 capital | 10,733,076 | 1,312,866 | - | 9,420,210 | ||
| Own funds for SCR purposes | 16,042,870 | 1,033,190 | 812,044 | 14,197,636 | ||
| Solvency capital requirement (SCR) | 10,040,057 | (699,188) | - | 10,739,245 |
| As of December 31, 2024 Audited |
|||||
|---|---|---|---|---|---|
| NIS thousand | Including applying the Provisions for the Transitional Period for the Transitional Period |
Effect of Deduction during the Transitional Period |
Effect of a 50% rate Tier 2 capital during the Transitional Period |
Excluding applying the Provisions for the Transitional Period |
|
| Total insurance liabilities, including risk margin (RM) |
124,338,813 | (2,063,487) | - | 126,402,300 | |
| Basic Tier 1 capital | 10,030,932 | 1,346,426 | - | 8,684,506 | |
| Own funds for SCR purposes | 14,705,646 | 1,059,600 | 362,386 | 13,283,660 | |
| Solvency capital requirement (SCR) | 9,623,568 | (717,062) | - | 10,340,630 |
The Company's policy is to have a solid capital base to ensure its solvency and ability to meet its liabilities to policyholders, to preserve the Company's ability to continue its business activity such that it is able to provide returns to its shareholders and support future business activity. In its capacity as an institutional entity, the Company is subject to the capital requirements set by the Commissioner.
According to the letter published by the Authority, in October 2017, (hereinafter - the "Letter") an insurance company shall be entitled to distribute a dividend only if, following the distribution, the company has a solvency ratio - according to the Economic Solvency Circular - of at least 100%, calculated without taking into account the Provisions for the Transitional Period and subject to the solvency ratio target set by the Company's Board of Directors. The aforesaid ratio shall be calculated without the relief granted in respect of the original difference attributed to the acquisition of the provident funds and management companies. In addition, the letter set out provisions for reporting to the Commissioner.

The Company's Capital Management Policy stipulates that the Company's solvency ratio shall be in the range of 150%-170%. In addition, the minimum economic solvency ratio target for prudential purposes is set at 135%. These targets relate to a solvency ratio taking into account the Deduction during the Transitional Period until the end of 2032 and thereafter.
In addition, the Board of Directors of the Company approved a policy for the distribution of a dividend at a rate of 30%-50% of the Company's comprehensive income. The distribution is subject to the Company's complying with a minimum capital target - in accordance with the economic solvency regime, without taking into account the transitional provisions - of 115%, post-distribution. The distribution is also subject to the Company's complying with its capital targets, taking into consideration the Transitional Provisions during and after the Transitional Period.
It is hereby clarified that this policy should not be viewed as an undertaking by the Company to distribute dividends.
It is noted that in February 2025, the Commissioner issued a letter regarding capital adequacy targets, which clarifies the appropriate practices for setting the capital targets. The Company is reviewing its targets in light of the Commissioner's letter.
Additionally, on May 28, 2025, Clal Insurance's Board approved a dividend distribution totaling approx. NIS 300 million, which constitutes approx. 46% of Clal Insurance's comprehensive income in 2024, having considered all aspects, including Clal Insurance's compliance with the economic solvency ratios detailed above. This dividend distribution was taken into account in the calculation of the solvency ratio as of December 31, 2024.
| As of June 30, 2025 |
As of December 31, 2024 |
|
|---|---|---|
| In NIS thousand | Unaudited | Audited |
| Own funds for SCR purposes | 14,197,636 | 13,283,660 |
| Solvency capital requirement (SCR) | 10,739,245 | 10,340,630 |
| Surplus | 3,458,391 | 2,943,030 |
| Economic solvency ratio (in %) | 132% | 128% |
| Effect of material equity transactions made in the period between the calculation date and the publication date of the Solvency Ratio Report: |
||
| Raising of capital instruments | 594,210(2), (3) | (1) - |
| Own funds for SCR purposes | 14,791,846 | 13,283,660 |
| Surplus | 4,052,601 | 2,943,030 |
| Economic solvency ratio (in %) | 138% | 128% |
| Capital surplus after equity transactions taken in the period between the calculation date and the publication date of the Solvency Ratio Report, compared with the Board of Directors' target |
||
| The Board of Directors' economic solvency ratio target (percentages) |
115% | 115% |
| Capital shortfall in relation to the target (NIS thousand) | 2,441,714 | 1,391,935 |
For an explanation of main changes, see Section 2.1 above.
| November 25, 2025 | ||||
|---|---|---|---|---|
| Approval date of the financial statements |
Haim Samet | Yoram Naveh | Eran Czerninski | Avi Ben Noon |
| Chairman of the Board |
CEO | Executive VP Head of the Finance Division |
Executive VP Chief Risk Officer |

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