Earnings Release • Oct 26, 2023
Earnings Release
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Press Release OCTOBER 26TH, 2023
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REVPAR UP 15% COMPARED WITH Q3 2022
UPGRADED REVPAR GROWTH GUIDANCE FOR 2023
EBITDA EXPECTED TO IMPROVE AT BETWEEN €955 MILLION AND €985 MILLION
Sébastien Bazin, Chairman and Chief Executive Officer of Accor, said:
"The Group's strong performance during the quarter illustrates once again the strength of business momentum in all of our markets, notably in Asia, and for the brands in our two segments: Premium, Midscale and Economy, on the one hand, and Luxury and Lifestyle on the other. For Accor, this is the 6th consecutive quarter of growth since the return to post-pandemic business levels. These positive trends and our strict financial and operational discipline enable us, once again, to raise our RevPAR and EBITDA guidance for the year."

Hotel demand remained very strong throughout Q3 with RevPAR up 15% compared with prior year despite a very high comparable basis (RevPAR in Q3 2022 was up 14% compared with Q3 2019).
The underlying dynamics observed in previous quarters remained constant, with average price still high and a marked improvement in the occupancy rate which slightly lags the level of 2019.
All regions and segments contributed through solid operating performances, even if the first signs of normalization of activity growth are materializing after several quarters of intense recovery.
In third-quarter 2023, Accor opened 73 hotels, for around 9,200 rooms, and has thus achieved net unit growth of 3% over the last 12 months. At end-September 2023, the Group had a hotel portfolio of 812,425 rooms (5,537 hotels) and a pipeline of around 219,000 rooms (1,273 hotels).
For 2023, the Group is confirming its forecast of net unit growth in the network between 2% and 3%.
The Group reported third-quarter 2023 revenue of €1,286 million, up 13% like-for-like (LFL) versus Q3 2022. This growth breaks down into a 13% increase for the Premium, Midscale and Economy Division and 17% for the Luxury & Lifestyle Division.
Changes in the scope of consolidation, mainly due to the consolidation of Paris Society in the Luxury & Lifestyle Division (Hotel Assets & Other segment), contributed positively by €85 million.
Currency effects had a negative impact of €98 million, stemming mainly from the Australian Dollar (-11%), the US dollar (-7%) and the Turkish Lira (-38%).

| In € millions | Q3 2022 | Q3 2023 | Change (as reported) |
Change (LFL) (1) |
|---|---|---|---|---|
| Management & Franchise | 201 | 225 | +12% | +17% |
| Services to Owners | 257 | 279 | +9% | +11% |
| Hotel Assets & Other | 261 | 262 | +1% | +10% |
| Premium, Mid. & Eco. (2) | 719 | 767 | +7% | +13% |
| Management & Franchise | 107 | 108 | +2% | +11% |
| Services to Owners | 309 | 343 | +11% | +18% |
| Hotel Assets & Other | 22 | 88 | +293% | +20% |
| Luxury & Lifestyle | 438 | 539 | +23% | +17% |
| Holding & Intercos | (9) | (19) | N/A | N/A |
| TOTAL | 1,149 | 1,286 | +12% | +13% |
(1) Like-for-like = at constant scope of consolidation and exchange rates
(2) Premium, Mid. & Eco. = Premium, Midscale and Economy
Premium, Midscale and Economy, which includes fees from Management & Franchise (M&F), Services to Owners and Hotel Assets & Other activities of the Group's Premium, Midscale and Economy brands, generated a revenue of €767 million, up 13% LFL versus Q3 2022. This increase is in line with the activity recovery over the period.
Management & Franchise (M&F) revenue stood at €225 million, up 17% LFL versus Q3 2022 and in line with the increase in RevPAR over the period (+15%). The regional performance of Management & Franchise is detailed in the pages hereafter.
Services to Owners revenue which includes the Sales, Marketing, Distribution and Loyalty activities, as well as shared services and the reimbursement of hotel staff costs, came to €279 million in Q3 2023, up 11% LFL year on year. Reimbursements of hotel personnel costs were lower than in the third quarter of 2022, which included the reinvoicing of costs incurred under the accommodation management agreement for the Football World Cup in Qatar in 2022. Services to Owners revenue excluding the reimbursements of hotel personnel costs grew at a higher pace than RevPAR growth.
Hotel Assets & Other revenue was up 10% LFL relative to Q3 2022. This segment, closely linked to business in Australia, was impacted by a less favorable base effect owing to the recovery in leisure tourism which materialized earlier than in the rest of the Group.

Luxury & Lifestyle, which includes fees from Management & Franchise (M&F), Services to Owners and Hotel Assets & Other activities of the Group's Luxury & Lifestyle brands, generated revenue of €539 million, up 17% LFL versus Q3 2022.
Management & Franchise (M&F) revenue stood at €108 million, up 11% LFL versus Q3 2022, driven by RevPAR growth. Based on the current macroeconomic and geopolitical environment, the Group has decided to adopt a cautious approach to the recognition of incentive fees for hotels under management contracts.
Services to Owners revenue which includes the Sales, Marketing, Distribution and Loyalty activities, as well as shared services and the reimbursement of hotel staff costs, came to €343 million in Q3 2023, up 18% LFL compared with Q3 2022. The increase in revenue, higher than the RevPAR variation, reflects the greater contribution from distribution channels (notably direct and indirect web channels) on which Accor collects fees.
Hotel Assets & Other revenue was up 20% LFL relative to Q3 2022. Reported revenue includes a significant scope effect following the consolidation of Paris Society at end-2022.

| In € millions | Q3 2022 | Q3 2023 | Change (as reported) |
Change (LFL) (1) |
|---|---|---|---|---|
| ENA(2) | 130 | 140 | +7% | +8% |
| MEA APAC(3) | 55 | 66 | +19% | +36% |
| Americas | 16 | 19 | +24% | +29% |
| Premium, Mid. & Eco. | 201 | 225 | +12% | +17% |
| Luxury | 80 | 80 | 0% | +10% |
| Lifestyle | 27 | 28 | +5% | +17% |
| Luxury & Lifestyle | 107 | 108 | +2% | +11% |
| TOTAL | 308 | 334 | +8% | +15% |
(1) Like-for-like = at constant scope of consolidation and exchange rates
(2) ENA = Europe North Africa
(3) MEA APAC = Middle East Africa Asia-Pacific
Management & Franchise (M&F) revenue stood at €334 million, up 15% LFL versus Q3 2022. This reflects the growth in RevPAR in the different Group regions and segments that reached +15% compared with Q3 2022. Potential distortions between M&F revenue and RevPAR reflect mainly the differences in recognition of incentive fees of hotels as part of management contracts in Q3 2023 and Q3 2022.
The Premium, Midscale and Economy division reported RevPAR up 15% compared with Q3 2022, two-thirds driven by prices.

The Luxury & Lifestyle division reported a 14% increase in RevPAR compared with Q3 2022, also two-thirds driven by prices.
• Luxury, which accounts for 77% of the division's room revenue, posted a 15% increase in RevPAR compared with Q3 2022, driven by volumes and prices. The latter are still increasing but approaching a stabilization phase, notably for the Fairmont hotels in North America.

• Lifestyle RevPAR increased by 12% compared with Q3 2022. This segment had benefited from a faster recovery than Premium, Midscale and Economy segments after the Covid crisis, the base effect (i.e. comparison with 2022) is therefore less favorable.
Based on the performance over the first nine months of the year and considering the known-to-date macroeconomic and geopolitical uncertainties, the Group raises its guidance for fiscal year 2023:

Accor acquired a 63% stake in Potel & Chabot, in addition to the 37% already owned by the Group, becoming the sole shareholder. Potel & Chabot will be consolidated within the Group's Luxury & Lifestyle division.
In October 2023, Accor successfully completed the January 2019 hybrid bond refinancing transaction:
On October 10, following its return to a S&P Investment Grade rating and the successful refinancing of the January 2019 hybrid bond, Accor launched a €400 million share buyback program, consistent with the commitment it made to return €3 billion to shareholders over the 2023-27 period.

Accor is a world leading hospitality group offering experiences across more than 110 countries in 5 500 properties, 10 000 food & beverage venues, wellness facilities or flexible workspaces. The Group has one of the industry's most diverse hospitality ecosystems, encompassing more than 40 hotel brands from luxury to economy, as well as Lifestyle with Ennismore. Accor is committed to taking positive action in terms of business ethics & integrity, responsible tourism, sustainable development, community outreach, and diversity & inclusion. Founded in 1967, Accor SA is headquartered in France and publicly listed on Euronext Paris (ISIN code: FR0000120404) and on the OTC Market (Ticker: ACCYY) in the United States. For more information, please visit www.group.accor.com or follow us on Twitter, Facebook, LinkedIn, Instagram and TikTok.
Charlotte Thouvard SVP Group Communications [email protected]
Pierre-Loup Etienne SVP Investor Relations and Financial Communications [email protected]
Line Crieloue VP Group External Communications [email protected]
Nastassja Mirza Investor Relations and Financial Communications Executive Director [email protected]

| Q3 2023 vs. Q3 2022 |
Occupancy rate | Average room rate | RevPAR | ||||
|---|---|---|---|---|---|---|---|
| % | chg pts LFL | € | chg % LFL | € | chg % LFL | ||
| ENA | 73.6 | +0.7 | 103 | +8.0 | 76 | +9.0 | |
| MEA APAC | 69.8 | +7.0 | 80 | +13.2 | 56 | +25.4 | |
| Americas | 60.8 | (0.7) | 67 | +14.4 | 40 | +13.2 | |
| Prem., Mid. & Eco. | 70.7 | +3.0 | 90 | +10.1 | 64 | +14.9 | |
| Luxury | 65.9 | +3.8 | 254 | +8.4 | 167 | +14.8 | |
| Lifestyle | 69.0 | +1.4 | 218 | +10.0 | 151 | +12.1 | |
| Luxury & Lifestyle | 66.7 | +3.3 | 245 | +8.8 | 163 | +14.2 | |
| Total | 70.1 | +3.0 | 110 | +9.8 | 77 | +14.7 |
| YTD 2023 vs. YTD 2022 |
Occupancy rate | Average room rate | RevPAR | ||||
|---|---|---|---|---|---|---|---|
| % | chg pts LFL | € | chg % LFL | € | chg % LFL | ||
| ENA | 67.9 | +5.5 | 99 | +12.4 | 67 | +22.3 | |
| MEA APAC | 66.8 | +10.4 | 84 | +19.7 | 56 | +40.9 | |
| Americas | 58.2 | +2.0 | 66 | +22.1 | 38 | +26.3 | |
| Prem., Mid. & Eco. | 66.4 | +7.0 | 90 | +15.8 | 60 | +29.2 | |
| Luxury | 62.8 | +9.7 | 252 | +8.6 | 158 | +27.8 | |
| Lifestyle | 65.0 | +5.8 | 219 | +9.8 | 142 | +20.0 | |
| Luxury & Lifestyle | 63.4 | +8.9 | 243 | +9.1 | 154 | +26.1 | |
| Total | 66.0 | +7.3 | 110 | +14.5 | 72 | +28.3 |

| September 2023 | Owned & leased | Managed | Franchised | Total | ||||
|---|---|---|---|---|---|---|---|---|
| Hotels | Rooms | Hotels | Rooms | Hotels | Rooms | Hotels | Rooms | |
| ENA | 8 | 2,493 | 926 | 138,838 | 2,030 | 187,027 | 2,964 | 328,358 |
| MEA APAC | 40 | 7,070 | 781 | 178,574 | 784 | 111,575 | 1,605 | 297,219 |
| Americas | 56 | 11,395 | 168 | 29,566 | 227 | 31,999 | 451 | 72,960 |
| Premium, Mid. & Eco. | 104 | 20,958 | 1,875 | 346,978 | 3,041 | 330,601 | 5,020 | 698,537 |
| Luxury | 5 | 839 | 293 | 73,754 | 75 | 7,953 | 373 | 82,546 |
| Lifestyle | 2 | 152 | 115 | 23,239 | 27 | 7,951 | 144 | 31,342 |
| Luxury & Lifestyle | 7 | 991 | 408 | 96,933 | 102 | 15,904 | 517 | 113,888 |
| Total | 111 | 21,949 | 2,283 | 443,971 | 3,143 | 346,505 | 5,537 | 812,425 |
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