CIG Pannonia Life Insurance Plc.

Investor Presentation • Nov 7, 2025

• Establishment of a composite operating model (EMABIT relaunch)
• Strengthening our presence in the retail market
• Stable market position in the corporate segment
• Expansion of product portfolio

Priority objective

achieving "medium-sized" insurer status

Evaluation of the Growth Strategy 1.0 (2021-2024)

The strategic vision of CIG Pannónia

Innovative products and services

Prudence

Customer- and employee-focused approach

Flexible internal operation

Increasing profits and stable dividends

Short-term strategic focus areas

Laying the foundations

Based on domestic market needs CIG Pannónia should focus on developing non-life insurance products with which they can quickly enter the market supported by strong marketing and sales activities, thus creating a composite product portfolio and the stable organizational and IT foundations which are necessary for growth.

Strategic playing fields

Providing home insurance through partners

Strategic areas for action

Laying the foundations for composite operations

Strengthening the retail and corporate market presence

Developing a composite product portfolio

Long-term strategic focus areas

Entering the growth stage

(ф) 2026

Following the creation of the foundations of the composite operation, CIG Pannónia will be able to enter into the growth stage, while further expanding its product portfolio within the retail segment and continuously increasing customer value through the implementation of advanced digital solutions and customer management capabilities.

Strategic playing fields

Retaining UL and personal insurance contracts by developing digital capabilities

Innovative standardized retail products in domestic and foreign markets

Strategic areas for action

Expansion in the retail segment

Developing advanced customer management capabilities

Client- and partner-side digitization

Implementation of strategic areas 1. (2021-2024)

• Bank insurance model established in strategic cooperation with MBH Bank and Euroleasing
• Continuous growth in the areas of public procurement and large corporate insurance, both in personal and property insurance.
• Expansion of sales channels:

The number of sales channels has decreased (due to the termination of the tied sales network); however, the number of accessible customer segments and sales partners has expanded significantly in the recent period

• Establishing strategic partnerships

• Diversified product portfolio

• Different products have been developed for each sales channel and sales partner. Since 2021, nearly 100 product launches or updates have been implemented.
• Group insurance solutions for corporate clients have been implemented
• Review of RPA developments aimed at improving digital capabilities
• Development of innovative boxed products' sales

Domestic insurance market 2020-2024

CIG Pannónia had a market share of 1.86% in the insurance market (13th position)

CIG Pannónia's market share rose to 3.28% by 2024

Insurer	Premium income (HUF Million)	Market share(%)
GENERALI	263 568	14,83%
ALLIANZ	252 669	14,22%
GROUPAMA	220 078	12,39%
ALFA	210 344	11,84%
UNION	125 159	7,04%
UNIQA	117 107	6,59%
NN	105 027	5,91%
K&H	101 747	5,73%
SIGNAL IDUNA	67 506	3,80%
CIG Pannónia	58 357	3,28%
MAGYAR POSTA	57 224	3,22%
MetLife	49 222	2,77%
GRÁNIT	39 298	2,21%
KÖBE	22 738	1,28%
MEDICOVER	20 755	1,17%
GENERTEL	19 404	1,09%
GRAWE	12 085	0,68%
Agrár Biztosító	11 922	0,67%
BNP Paribas CARDIF	11 346	0,64%
EUB	6 080	0,34%
LEGITIMO	3 646	0,21%
MÜBSE	1 564 0,09%
Total	1 776 846	100,00%

Market share of insurers, 2024 (%)

• The market share of CIG Pannónia Group exceeds 3.28% of the total insurance market
• Insurance market premium income grew by 30% between 2021 and 2024

0,68% 0,67% 0,64% 0,34% 0,21% 0,09%

• Meanwhile, the market share of CIG Pannónia Insurers increased by 74%

1,28% 1,17% 1,09%

Source: MABISZ Annual Reports (2020-2024)

0,00%

2,00%

Significant growth in a slightly expanding market for life insurance companies

Market share of life insurers, 2024 (%)

• CIG Pannónia Life Insurer's market share is 6.18%
• The insurance market grew by 10% between 2021 and 2024
• Meanwhile, the market share of CIG Pannónia Life Insurer increased by 58%, from 3.90% to 6.18%

CIG EMABIT also achieved abovemarket growth

CIG EMABIT's market share more than tripled during the period under review!

Continuous development

By the end of 2024, CIG Pannónia Insurers had become one of the insurance companies with premium income exceeding HUF 50 billion, thus ranking among the TOP 10 domestic insurance companies!

Continuous development

Growth of the Hungarian life insurance market and CIG Pannónia Life Insurer (%) 2021-2024

By the end of 2024, CIG Pannónia Insurers had become one of the insurance companies with premium income exceeding HUF 50 billion, thus ranking among the TOP 10 domestic insurance companies!

Increasing premium income and profitability

• Consistently positive results
• Dividend policy: the commitment to distribute generated profits remains unchanged, but this objective may be overridden by potential acquisitions or other investments (promoting significant growth) and the utilization of these opportunities (dividend payments: 2021, 2022, 2023, — prior to that, only once over a 10-year period…)
• An insurer is a mid- to long-term investment target

Business

• Launch and ramp-up of the retail and corporate property business line
• Bank insurance business line
• Unique reinsurance background
• Improving claims ratio, continuous claims ratio management
• Key and strategic partnerships - MBH, Euroleasing, Vista, Telekom

Organizational

• Flexible organizational development
• Reducing fluctuation (28% >> 11%)
• Alongside a dynamic growth (90/210 employees) stable organizational structure and background development
• Outstanding professional background

Operational

• Implementation of IFRS 17
• Prudent operation
• Integration of control processes and strengthening control functions
• Digitization of business processes
• Establishing ESG processes
• Full implementation of responsible corporate governance standards in the premium category

Strategic update 2025

Characteristics of the domestic insurance market Insurers and intermediaries

• The average age of advisors is rising, recruiting new advisors is difficult
• The insurance market is growing nominally year on year in terms of premium income, while insurance penetration (as a proportion of GDP) is declining
• Market players constrained by strict frameworks, continuous tightening of regulations by regulators and supervisory bodies, which affect companies' profitability and increase the complexity of processes
• There is currently no real innovation on the market and the digitalization of the sector is low (primarily in the areas of customer service and claims settlement).
• A paradigm shift is needed across the entire insurance market ➔ both in products and business processes!

Key areas of Growth Strategy 2.0

In order to achieve its growth targets, CIG Pannónia Insurers must focus on significantly improving its internal operational efficiency, continuously renewing its product range, and exploiting the opportunities offered by digital transformation to increase customer and employee satisfaction

For renewal and further development, CIG Pannónia Insurers need to renew their IT infrastructure and begin digital transformation

Organizational development, in order to respond more dynamically and quickly to rapidly changing market processes

Increasing name and brand awareness, and strengthening the trust of customers and partners

Enhancing customer experience throughout the entire customer journey by ensuring that the products and services developed are always focused on satisfying customer needs at the highest level

The Insurer's short- and mediumterm tasks

To realize its strategic vision, CIG Pannónia must focus on seven main areas of action

		Sustainable and future-proof solutions (2025-2027)		Expansion and optimization (2028-2030)
	Innovation	Developing solutions or upgrading existing ones that will enable the Insurer to become and remain at the forefront of the market in terms of		Focus on business consolidation and growth, in order to be able to respond as quickly as possible in the changing environment.
	Prudence	technology, organization, and efficiency over the next 10-15 years.
G S E	Brand building
		Developing strategic and key partnerships	Developing digital skills, with a particular focus on	Revision of outsourcing and reinsurance cooperation, expansion	Expansion of retail product portfolio,
	Flexible internal operation		customer service	of core activities	recommendations based on customer characteristics
	Growing profit, stable dividend	IT ecosystem renewal	Product mix renewal and maintaining its profitability	Complete transition to a unified core system

Summary of strategic playing fields

2025-2027

Sustainable and "future-proof" solutions

Development of strategic and key partnerships (bank insurance, affinity)

Product mix renewal and maintaining its profitability

IT ecosystem renewal

Developing digital skills, with a particular focus on customer service

2028-2030

Expansion and optimization

Revision of outsourcing and reins. cooperation, expansion of core activities

Expansion of retail product portfolio, recommendations based on customer characteristics

Complete transition to a unified core system

Thank you for your attention!