AI Terminal

MODULE: AI_ANALYST
Interactive Q&A, Risk Assessment, Summarization
MODULE: DATA_EXTRACT
Excel Export, XBRL Parsing, Table Digitization
MODULE: PEER_COMP
Sector Benchmarking, Sentiment Analysis
SYSTEM ACCESS LOCKED
Authenticate / Register Log In

BTS Group

Quarterly Report Nov 11, 2010

3018_10-q_2010-11-11_a2e0a8f1-cb0c-4c7a-9764-ad9dedec075c.pdf

Quarterly Report

Open in Viewer

Opens in native device viewer

BTS Group AB (publ) Interim Report, JANUARY 1–september 30, 2010

Strong growth and sharp improvement in earnings

January 1–September 30, 2010

  • Net turnover amounted to MSEK 494.4 (432.7) during the nine-month period. Adjusted for changesin foreign exchange rates, growth was 20 percent.
  • Profit before tax for the nine-month period increased by 41 percent to MSEK 63.5 (45.0). Changesin exchange rates had a negative impact on earnings of MSEK 4.7.
  • Profit after tax for the nine-month period increased by 40 percent to MSEK 41.2 (29.3).
  • Earnings pershare increased by 40 percent to SEK 2.28 (1.63).

The third quarter 2010

  • Net turnover amounted to MSEK 173.3 (146.1) during the third quarter. Adjusted for changesin foreign exchange rates, growth was 19 percent.
  • Profit before tax for the third quarter increased by 27 percent to MSEK 21.1 (16.6).
  • Profit after tax increased by 27 percent to MSEK 13.7 (10.8).
  • Earnings pershare increased by 27 percent to SEK 0.76 (0.60)

BTS Group AB is an international consultancy and training company active in the field of business acumen. BTS uses tailormade simulation models to support company managers in implementing change and improving profitability. BTS solutions and services train the entire organization to analyze and to take decisions centered on the factors that promote growth and profitability. This generates increased emphasis on profitability and market focus, and supports day-to-day decision-making, which in turn leads to tangible, sustainable improvements in profits. BTS customers are often leading major companies.

CEO comments

BTS is growing rapidly. Emerging markets are taking off.

BTS is in a solid growth phase; for the fifth consecutive quarter. The market is developing positively and BTS continues to capture market shares.

Investments in the emerging markets are starting to pay dividends. The units in Asia, Australia and South Africa grew during the nine-month period by 29 percent; during the third quarter they grew by 49 percent and account for a fifth of total earnings.

BTS Europe contributed to the improvement but the margin is still low and there is potential here for a further lift in earnings.

We continue to open new offices during the quarter; in Amsterdam, Los Angeles and Sao Paolo. Each new office gives BTS the possibility to grow more rapidly on the respective local market.

Profit before tax is expected to be significantly better in 2010 than in the previous year.

Stockholm, November 11, 2010

Henrik Ekelund President and CEO of BTS Group AB (publ)

Operations

January 1–September 30, 2010

XTurnover

BTS' net turnover amounted to MSEK 494.4 (432.7) during the ninemonth period. Adjusted for changes in foreign exchange rates, growth was 20 percent.

Growth varied among the units: BTS Other markets 29 percent, BTS USA 21 percent, BTS Europe 6 percent and APG 29 percent (growth figure measured in local currencies).

XEarnings

Operating profit before amortization of intangible assets (EBITA) increased by 29 percent during the nine-month period and amounted to MSEK 69.5 (53.7). Operating profit (EBIT) increased by 41 percent during the nine-month period and amounted to MSEK 64.7 (46.0). Operating profit during the nine-month period was affected by MSEK 4.8 (7.7) for amortization of intangible assets attributable to acquisitions.

The operating margin before amortization of intangible assets (EBITA margin) was 14 (12) percent. The operating margin (EBIT margin) was 13 (11) percent.

The Group's profit before tax for the nine-month period increased by 41 percent to MSEK 63.5 (45.0)

All units showed an improvement in earnings during the ninemonth period. Earnings were negatively impacted by changes in foreign exchange rates (negative effect MSEK 4.7).

BTS' net turnover amounted to MSEK 173.3 (146.1) during the third quarter. Adjusted for changes in foreign exchange rates, growth was 19 percent.

Operating profit before amortization of intangible assets (EBITA) increased by 21 percent during the third quarter and amounted to MSEK 23.4 (19.3). Operating profit during the third quarter was affected by MSEK 2.0 (2.4) for amortization of intangible assets attributable to acquisitions. Operating profit (EBIT) increased by 27 percent to MSEK 21.4 (16.9).

The operating margin before amortization of intangible assets (EBITA margin) was 13 (13) percent. The operating margin (EBIT margin) was 12 (12) percent.

Profit before tax for the third quarter increased by 27 percent and amounted to MSEK 21.1(16.6).

Earnings during the third quarter were impacted positively by improvements in BTS Other markets and BTS Europe, and were negatively impacted by lower earnings in APG.

XMarket development

BTS has grown more rapidly than the competitors for many years and the latest recession has further illustrated BTS' competitive advantages.

Many of BTS' competitors displayed revenue declines during 2009 of between 20 and 40 percent, whereas BTS' revenues only fell by 3 percent (currency adjusted). The improvement during 2009 relative to the competitors has placed BTS in a stronger market position during 2010.

BTS offers the most comprehensive range of tailored simulation solutions on the market today, a well developed sales organisation and at the same time, is the only company in the world that can serve large international companies on a global basis within this area.

The market outside Europe has developed positively during the nine-month period.

XAssignments and new clients

New clients secured during the first nine months of the year included Anglo American, Standard Chartered Bank, Ahlstrom, Femsa, Rio Tinto, Mondi Group, Thule AB, Hershey´s, HSBC Brazil, Sales-force.com, LG Electronics and Thai Air.

The third quarter Revenue development by quarter

Profit development by quarter Profit before tax

Operative units

Net turnover per operative unit

Jul–Sep Jul–Sep Jan–Sep Jan–Sep Oct–Sep Full-year
MSEK 2010 2009 2010 2009 2009/10 2009
North America* 121.9 105.9 358.1 311.2 470.5 423.6
Europe 30.7 27.1 85.3 84.9 123.7 123.3
Other markets 20.7 13.1 51.0 36.6 62.6 48.2
Total 173.3 146.1 494.4 432.7 656.8 595.1
*North America
BTS 89.9 76.2 254.1 224.9 336.8 307.6
APG 32.0 29.7 104.0 86.3 133.7 116.0
Total 121.9 105.9 358.1 311.2 470.5 423.6

Operating profit before amortization of intangible assets (EBITA) per operative unit

Jul–Sep Jul–Sep Jan–Sep Jan–Sep Oct–Sep Full-year
MSEK 2010 2009 2010 2009 2009/10 2009
North America* 17.7 19.6 59.4 51.8 76.0 68.4
Europe 1.0 –1.9 1.6 –1.6 9.9 6.7
Other markets 4.7 1.6 8.5 3.5 8.0 3.0
Total 23.4 19.3 69.5 53.7 93.9 78.1
*North America
BTS 17.7 18.0 55.0 48.3 70.5 63.8
APG 0.0 1.6 4.4 3.5 5.5 4.6
Total 17.7 19.6 59.4 51.8 76.0 68.4

Net turnover per operative unit JANUARY 1–september 30, 2010

Net turnover by source of revenue JANUARY 1–september 30, 2010

North America

XBTS

Net turnover for BTS' North American operations amounted to MSEK 254.1 (224.9) during the nine-month period. Adjusted for changes in foreign exchange rates, revenue increased by 21 percent. Operating profit before amortization of intangible assets (EBITA) amounted to MSEK 55.0 (48.3) during the nine-month period. The operating margin before amortization of intangible assets (EBITA margin) was 22 (21) percent.

Net turnover amounted to MSEK 89.9 (76.2) during the third quarter. Adjusted for changes in foreign exchange rates, revenue increased by 18 percent. Operating profit before amortization of intangible assets (EBITA) amounted to MSEK 17.7 (18.0) during the third quarter. The operating margin before amortization of intangible assets (EBITA margin) was 20 (24) percent.

The US' market continued to strengthen during the nine-month period and BTS continues to capture market shares. The lower margin during the third quarter was due to an altered revenue mix.

XAPG

Net turnover for APG amounted to MSEK 104.0 (86.3) during the nine-month period. Adjusted for changes in foreign exchange rates, revenue increased by 29 percent. Operating profit before amortization of intangible assets (EBITA) amounted to MSEK 4.4 (3.5) during the nine-month period. The operating margin before amortization of intangible assets (EBITA margin) was 4 (4) percent.

Net turnover amounted to MSEK 32.0 (29.7) during the third quarter. Adjusted for changes in foreign exchange rates, revenue increased by 8 percent. Operating profit before amortization of intangible assets (EBITA) amounted to MSEK 0.0 (1.6) during the third quarter. The operating margin before amortization of intangible assets (EBITA margin) was 0 (5) percent.

The weaker earnings during the third quarter were due to write-downs of doubtful debts and expenses for recruitment of new franchisees.

Europe

Net turnover for Europe amounted to MSEK 85.3 (84.9) during the nine-month period. Adjusted for changes in foreign exchange rates, revenue increased by 6 percent. Operating profit before amortization of intangible assets (EBITA) amounted to MSEK 1.6 (–1.6) during the nine-month period. The operating margin before amortization of intangible assets (EBITA margin) was 2 (–2) percent.

Net turnover amounted to MSEK 30.7 (27.1) during the third quarter. Adjusted for changes in foreign exchange rates, revenue increased by 19 percent. Operating profit before amortization of intangible assets (EBITA) amounted to MSEK 1.0 (–1.9) during the third quarter. The operating margin before amortization of intangible assets (EBITA margin) was 3 (–7) percent.

BTS Europe achieved higher earnings than during the previous year.

During the third quarter BTS closed its office in Oslo. Norwegian operations will be managed from Stockholm.

Other markets

Net turnover for Other markets amounted to MSEK 51.0 (36.6) during the nine-month period. Adjusted for changes in foreign exchange rates, revenue increased by 29 percent. Operating profit before amortization of intangible assets (EBITA) amounted to MSEK 8.5 (3.5) during the nine-month period. The operating margin before amortization of intangible assets (EBITA margin) was 17 (10) percent.

Net turnover amounted to MSEK 20.7 (13.1) during the third quarter. Adjusted for changes in foreign exchange rates, revenue increased by 49 percent. Operating profit before amortization of intangible assets (EBITA) amounted to MSEK 4.7 (1.6) during the third quarter. The operating margin before amortization of intangible assets (EBITA margin) was 23 (13) percent.

The development in all markets (Australia, South East Asia and South Africa) was positive during the nine-month period. Operating profit improved significantly in Australia, Asia and South Africa where previously completed recruitments and marketing investments are now delivering results.

Financial position

BTS' cash flow from operating activities amounted to MSEK 48.1 (53.3) during the nine-month period. The cash flow from operating activities amounted to MSEK 36.2 (33.4) during the third quarter.

Cash and cash equivalents amounted to MSEK 78.9 (86.5) at the end of the period. The company's interest-bearing loans, which relate to previously completed acquisitions, amounted to MSEK 36.6 (70.0) at the end of the period.

BTS' solidity was 60 (56) percent at the end of the period. The company had no outstanding conversion loans at the balance sheet date.

Employees

The number of employees in BTS Group as of September 30 was 288 (253). The average number of employees during the ninemonth period was 268 (261).

The Parent Company

The company's net turnover amounted to MSEK 2.3 (2.5) and the profit after net financial items amounted to MSEK 26.8 (15.2). Cash and cash equivalents amounted to MSEK 0.1 (0).

Outlook for 2010

Profit before tax is expected to be significantly better than the previous year.

Risks and uncertainties

BTS is exposed to a number of risks and uncertainties in it operations, which are mentioned and commented on in the Annual Report 2009. As of September 30, 2010, it is assessed that no new significant risks or uncertainties have arisen.

Critical estimates and assumptions

In order to prepare the financial statements in conformity with IFRS the Corporate Management is required make estimates and assumptions that affect the application of the accounting principles and the recognized amounts of assets, liabilities, revenue and costs. The estimates and assumptions are based on historical experience and a number of other factors that are regarded as reasonable under the existing circumstances. Actual outcomes can deviate from these estimates and assessments. Estimates and assumptions are reviewed regularly.

Accounting policies

This interim report is prepared in accordance with IAS 34, Interim Financial Reporting and the Swedish Annual Accounts Act. The consolidated financial statements have been prepared in accordance with International Financial Reporting Standards (IFRS) and IFRIC interpretations as adopted by the EU and the relevant references to Chapter 9 of the Swedish Annual Accounts Act. The parent company's statements are prepared in accordance with RFR 2.2, Accounting for Legal Entities and the Annual Accounts Act. The accounting policies and calculation methods applied are in line with the accounting policies used in the preparation of the most recent financial statements.

IAS 1 (revised) – Presentation of financial statements. The group has applied the revised standard from July 1, 2009. The revised standard requires that changes in equity which do not relate to transactions with owners are to be reported in a statement of comprehensive income. As a result the group presents all owner changes in equity in the Statement of changes in equity, whereas all non-owner changes in equity are presented in the Consolidated statement of comprehensive income. The revised standard has no impact apart from the presentation.

IFRS 2 (amendment) – Share-based payment. The group has applied the amendment from July 1, 2009. The amended standard deals with vesting conditions and cancellations. The amendment

of the standard has no material impact on the consolidated financial statements at present.

IFRS 7 (amendment) – Financial instruments: Disclosures. The group has applied the amendment from January 1, 2009. The amendment requires enhanced disclosures about fair value measurement and liquidity risk. The amended standard no impact apart from the presentation

Nominating Committee

As announced previously, a nominating committee has been appointed. BTS' two largest shareholders, in consultation with the Chairman of the Board, Michael Grindfors have appointed the following persons to serve on the Nominating Committee:

  • • Anders Dahl, Master of Business Administration, representing Henrik Ekelund
  • • Michael Grindfors, Chairman of the Board, BTS Group AB
  • • Stefan af Petersens, BTS Group AB, representing himself

Anders Dahl has been appointed Chairman of the Nominating Committee.

The Nominating Committee is tasked with making recommendations on candidates for the board of directors as well as submitting proposals concerning remuneration to board members and auditors.

Shareholders in BTS Group AB are welcome to submit proposals to the Chairman of the Nominating Committee at the following address: BTS Group AB, Grevgatan 34, 114 53 Stockholm.

It is intended to announce nomination of board members in the notice convening the next Annual General Meeting.

Future reporting dates

Year-end Report 2010 February 18, 2011
Annual Report 2010 April 2011

Stockholm, November 11, 2010

Henrik Ekelund President

XContact information

Henrik Ekelund, CEO P hone: +46 8 587 070 00
Stefan Brown, CFO P hone: +46 8 587 070 62
Thomas Ahlerup
Senior Vice President, P hone: +46 8 587 070 02
Investor and Corporate M obile: +46 768 966 300
Communications

For additional information visit our home page www.bts.com

BTS Group AB (publ) Grevgatan 34 114 53 Stockholm SWEDEN Phone. +46 8 587 070 00 Fax. +46 8 587 070 01 Corporate registration number: 556566-7119

GROUP INCOME STATEMENT, SUMMARY

KSEK Jul–Sep
2010
Jul–Sep
2009
Jan–Sep
2010
Jan–Sep
2009
Oct–Sep
2009/10
Full-year
2009
Net turnover 173,318 146,145 494,378 432,701 656,739 595,062
Operating expenses –148,996 –126,089 –422,285 –376,643 –559,397 –513,755
Depreciation tangible assets –925 –751 –2,543 –2,354 –3,365 –3,176
Amortization intangible assets –2,001 –2,400 –4,862 –7,741 –5,389 –8,268
Operating profit 21,396 16,905 64,688 45,963 88,589 69,863
Financial income and expenses –267 –327 –1,235 –988 –1,811 –1,564
Profit before tax 21,129 16,578 63,453 44,975 86,778 68,299
Taxes –7,403 –5,809 –22,290 –15,628 –30,671 –24,009
Profit for the period 13,726 10,769 41,163 29,347 56,106 44,290
attributable to equity holders of the parent 13,726 10,769 41,163 29,347 56,106 44,290
Earnings per share, before dilution of shares, SEK 0.76 0.60 2.28 1.63 3.11 2.45
Number of shares at end of the period 18,048,300 18,048,300 18,048,300 18,048,300 18,048,300 18,048,300
Average number of shares before dilution of shares 18,048,300 18,048,300 18,048,300 18,048,300 18,048,300 18,048,300
Earnings per share, after dilution of shares, SEK 0.76 0.60 2.26 1.63 3.09 2.45
Average number of shares after dilution of shares 18,176,301 18,048,300 18,176,301 18,048,300 18,165,746 18,110,822
Dividend per share , SEK 1.20

GROUP STATEMENT OF COMPREHENSIVE INCOME

KSEK Jul–Sep
2010
Jul–Sep
2009
Jan–Sep
2010
Jan–Sep
2009
Oct–Sep
2009/10
Full-year
2009
Profit for the period 13,726 10,769 41,163 29,347 56,106 44,290
Other comprehensive income:
Income/expenses in shareholders' equity –38,571 –20,046 –20,646 –23,304 –11,775 –14,433
Other comprehensive income for the period, net of tax –38,571 –20,046 –20,646 –23,304 –11,775 –14,433
Total comprehensive income for the period –24,845 –9,277 20,517 6,043 44,331 29,857
attributable to equity holders of the parent –24,845 –9,277 20,517 6,043 44,331 29,857

GROUP BALANCE SHEET, SUMMARY

KSEK Sep 30, 2010 Sep 30, 2009 Dec 31, 2009
Assets
Goodwill 140,148 147,862 151,787
Other intangible assets 15,347 18,992 18,830
Tangible assets 9,049 9,309 9,174
Other fixed assets 4,884 4,725 5,310
Accounts receivable 121,533 96,760 150,552
Other current assets 59,218 58,036 32,031
Cash and cash equivalents 78,910 86,477 75,412
Total assets 429,089 422,161 443,096
Equity and liabilities
Equity 259,126 235,565 259,623
Interest bearing – non current liabilities 137 137 164
Non interest bearing – non current liabilities 435 333 317
Interest bearing – current liabilities 36,603 69,987 52,334
Non interest bearing – current liabilities 132,788 116,139 130,658
Total equity and liabilities 429,089 422,161 443,096

GROUP CASH FLOW STATEMENT, SUMMARY

KSEK Jan–Sep
2010
Jan–Sep
2009
Full-year
2009
Cash flow from current operations 48,083 53,261 61,320
Cash flow from investment activities –2,642 –3,936 –4,431
Cash flow from financing operations –37,765 –25,738 –46,054
Change in liquid funds 7,676 23,587 10,835
Liquid funds, opening balance 75,412 65,887 65,887
Effect of exchange rate changes on cash –4,178 –2,997 –1,310
Liquid funds, closing balance 78,910 86,477 75,412

GROUP CHANGES IN CONSOLIDATED EQUITY

KSEK Total equity
Sep 30, 2010
Total equity
Sep 30, 2009
Total equity
Dec 31, 2009
Opening balance 259,623 250,908 250,908
Dividend to shareholders –21,658 –21,658 –21,658
Miscellaneous 644 273 516
Total comprehensive income for the period 20,517 6,042 29,857
Closing balance 259,126 235,565 259,623

GROUP CONSOLIDATED KEY RATIOS

KSEK Jul–Sep
2010
Jul–Sep
2009
Jan–Sep
2010
Jan–Sep
2009
Oct–Sep
2009/10
Full-year
2009
Net turnover, KSEK 173,318 146,145 494,378 432,701 656,739 595,062
EBITA (Profit before interest, tax
and amortization), KSEK
23,397 19,305 69,550 53,704 93,978 78,131
EBIT (Operating profit), KSEK 21,396 16,905 64,688 45,963 88,589 69,863
EBITA margin (Profit before interest, tax
and amortization margin), %
13 13 14 12 14 13
EBIT margin (Operating margin ), % 12 12 13 11 13 12
Profit margin, % 8 7 8 7 9 7
Operational capital, KSEK 217,860 236,709
Return on equity, % 21 17
Return on operational capital, % 41 28
Solidity at end of the period, % 60 56 60 56 60 59
Cash flow, KSEK 15,280 32,864 7,676 23,587 – 5,076 10,835
Liquid funds at end of the period, KSEK 78,910 86,477 78,910 86,477 78,910 75,412
Average number of employees 281 257 268 261 258 260
Number of employees at end of the period 288 253 288 253 288 252
Revenues for the year per employee, KSEK 617 569 1,845 1,658 2,546 2,289

PARENT COMPANY'S INCOME STATEMENT, SUMMARY

KSEK Jul–Sep
2010
Jul–Sep
2009
Jan–Sep
2010
Jan–Sep
2009
Oct–Sep
2009/10
Full-year
2009
Net turnover 0 1,148 2,330 2,502 2,330 2,502
Operating expenses –635 –600 –2,065 –1,349 –2,718 –2,002
Operating profit –635 548 265 1,153 –388 500
Financial income and expenses 24,590 –341 26,538 14,094 28,711 16,267
Profit before tax 23,955 207 26,803 15,248 28,323 16,767
Taxes 0 0 0 0 –138 –138
Profit for the period 23,955 207 26,803 15,248 28,185 16,629

PARENT COMPANY'S BALANCE SHEET, SUMMARY

KSEK Sep 30, 2010 Sep 30, 2009 Dec 31, 2009
Assets
Financial assets 139,906 181,794 152,025
Other current assets 62 1,675 2,435
Cash and cash equivalents 120 0 129
Total assets 140,088 183,469 154,589
Equity and liabilities
Equity 100,644 93,896 95,499
Liabilities 39,444 89,573 59,090
Total equity and liabilities 140,088 183,469 154,589

DEFINITIONS

Earnings per share Earnings attributable to the parent company´s shareholders divided by number of shares.

EBITA margin (Profit before interest, tax and amortization margin) Operating profit before interest, tax and amortization as a percentage of revenues.

EBIT margin (Operating margin) Operating profit after depreciation as a percentage of revenues.

Profit margin Profit for the period as a percentage of revenues.

Operational capital

Total balance sheet reduced by liquid funds and other interest bearing assets and reduced by non-interest bearing liabilities.

Return on equity Profit after tax as a percentage of average equity.

Return on operational capital Operating profit as a percentage of average operational capital.

Solidity Equity as a percentage of total balance sheet.

Every care has been taken in the translation of this report. In the event of discrepancies, however, the Swedish original will supersede the English translation.

The global leader in accelerating strategic alignment and execution

Vision

"The global leaderin accelerating strategic alignment and execution – innovating how organizationslearn, change and improve."

Mission "We build commitment and capability to accelerate strategy execution and improve business

results."

Financial Goals

BTS'financial goalsshall over time be:

  • An organic growth, adjusted for changesin exchange rates, of 20 percent.
  • An EBITA margin of 15 percent.
  • An equity ratio that does not fall below 50 percent over extended periods.

Value Proposition

"We deliver betterresults, faster.The unique BTS process offersfaststrategic alignment and rapid capability building. Our key differentiators:

  • Simulations and experientialsolutions the most effective way to help organizations understand, align and execute on strategies and businessinitiatives.
  • In-depth customization to whatisrelevant and actionable on the job.
  • A results-focused approach that comprehensively and efficiently secures and measures businessimpact."

BTS STOCKHOLM

Grevgatan 34 114 53 Stockholm Sweden Tel. +46 8 58 70 70 00 Fax. +46 8 58 70 70 01

BTS AMSTERDAM

Thomas R. Malthusstraat 1-3 1066JR Amsterdam The Netherlands Tel. +31 6 250958 72

BTS BANGKOK

BTS Business Consulting (Thailand) Co., Ltd. Thai CCTower, 889 South Sathorn Road, Suite 181 Yannawa, Sathorn Bangkok 10120, Thailand Tel. +66 2 672 3780 Fax. +66 2 672 3665

BTS BILBAO

c/o Simon Bolivar 27-10, dpt. 19 Bilbao 48013 Spain Tel. +34 94 423 5594 Fax. +34 94 423 6897

BTS BRUSSELS

BTS Brussels NV Rue d'Arenberg 44 1000 Brussels Belgium Tel. +32 (0) 2 27 415 10 Fax. +32 (0) 2 27 415 11

BTS CHICAGO

33 N. LaSalle Street Suite 1210 Chicago, IL 60602 USA Tel. +1 312 263 6250 Fax. +1 312 263 6110

BTS HELSINKI

Kalevankatu 3A 45 00100 Helsinki Finland Tel. +358 9 8622 3600 Fax. +358 9 8622 3611

BTS JOHANNESBURG

272West Avenue Lakefield Office Park, Building C Centurion, Gauteng South Africa Tel. +27 12 663 6909 Fax. +27 12 663 6887

BTS LONDON

346 Kensington High Street LondonW14 8NS UK Tel. +44 207 348 18 00 Fax. +44 207 348 18 01

BTS LOS ANGELES

2029 Century Park East Suite 1400 Los Angeles, CA 90067 USA Tel. +1 424 202 6952

BTS MADRID

Paseo General Martínez Campos, 53 Bajo Derecha 28010 Madrid Spain Tel. +34 91 417 5327 Fax. +34 91 555 2433

BTS MELBOURNE Suite 404, 198 Harbour Esplanade Docklands VIC 3008 Australia Tel. +61 3 9670 9850 Fax. +61 3 9670 9569

BTS MEXICO CITY

Luis G.Urbina No. 4-Desp. 201 Col. Polanco Chapultepec C.P.11560. México, D.F., Mexico Tel. +52 (55) 5281 6972 Fax. +52 (55) 5281 6972

BTS NEW YORK

60 E. 42nd Street Suite 2434 New York, NY, 10165 USA Tel. +1 646 378 3730 Fax. +1 646 378 3731

BTS PHILADELPHIA

6 Tower Bridge, Suite 540 181Washington Street Conshohocken, PA 19428 USA Tel. (toll free) +1 800 445 7089 Tel. +1 484 391 2900 Fax. +1 484 391 2901

BTS SAN FRANCISCO

456 Montgomery Street Suite 900 San Francisco, CA 94104 USA Tel. +1 415 362 42 00 Fax. +1 415 362 42 70

BTS SAO PAOLO

BTS do Brasil Ltda Av. Brig. Faria Lima, 3729 - 5th floor 04538-905 São Paulo - SP Brazil Tel. +55.11.3443 6295 Fax. +55.11.3443 6201

BTS SCOTTSDALE

9455 E. Ironwood Square Drive, Ste. 100 Scottsdale, AZ 85258 USA Tel. +1 480 948 2777 Fax. +1 480 948 2928

BTS SEOUL

949-8, 3F Sewon Building, Daechi-dong Gangnam-gu, Seoul South Corea 135-280 Tel. +82 2 539 7676 Fax. +82 2 553 3700

BTS SHANGHAI

BTS Consulting (Shanghai) Co., Ltd Level 29 Shanghai Kerry Center 1515 Nan JingWest Road Shanghai 200040 China Tel. +86 21 61037417 Fax. +86 21 6103 7418

BTS SINGAPORE

BTS Asia Pacific Pte Ltd 37B Kreta Ayer Road Singapore 089001 Tel. +65 9750 3598 Tel/Fax. +65 6221 2870

BTS STAMFORD

300 First Stamford Place Stamford, CT 06902 USA Tel. +1 203 316 2740 Fax. +1 203 316 2750

BTS SYDNEY

Level 4, 61 York St, Sydney NSW 2000 Australia Tel. +61 2 9299 6435 Fax. +61 2 9299 6629

BTS TAIPEI

BTS Asia-Pacific Pte. Ltd., Taiwan Branch 12F Building A No. 25, Ren Ai Road, Section 4, Taipei, Taiwan Tel. +886 987 80 29 30

BTS TOKYO

Embassy of Sweden Compound 1-10-3-901 Roppongi Minato-ku Tokyo 106-0032,Japan Tel. 03-3560-3692 Fax. 03-3560-3693

Advantage Performance Group

700 Larkspur Landing Circle, Suite 125 Larkspur, CA 94939 USA Tel. 1-800-494-6646 Fax. 1-415-925-9512

www.bts.com

Talk to a Data Expert

Have a question? We'll get back to you promptly.