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BTS Group

Quarterly Report Nov 9, 2011

3018_10-q_2011-11-09_d33f99eb-8e9f-4edb-9170-4fb873b8db19.pdf

Quarterly Report

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BTS GROUP AB PUBL BTS Group AB (publ)

Changes in foreign exchange rates and investments weighed on earnings

January 1–September 30, 2011

  • Net turnover amounted to MSEK 494.5 (494.4). Adjusted for changesin foreign exchange rates, growth was 11 percent. under andra kvartalet • Nettoomsättningen uppgick till 143,5 (137,5) MSEK.
  • Profit before tax decreased by 15 percent to MSEK 54.1 (63.5). Adjusted for changesin foreign exchange rates, earnings decreased by 2 percent. Rensat för valutakursförändringar var tillväxten 13 procent.
  • Profit after tax decreased by 14 percent to MSEK 35.6 (41.2). • Resultatet före skatt minskade med 26 procent till
  • Earnings pershare decreased by 14 percentto SEK 1.97 (2.28). 7,4 (10,0) MSEK.

The third quarter 2011 • Resultatet efter skatt minskade med 26 procent till

  • Net turnover amounted to MSEK 164.3 (173.3). Adjusted for changesin foreign exchange rates, growth was 4 percent. • Resultatet per aktie minskade med 26 procent till
  • Profit before tax decreased by 18 percent to MSEK 17.3 (21.1). Adjusted for changesin foreign exchange rates, earnings decreased by 5 percent. 0,26 (0,36) SEK.
  • Profit after tax decreased by 15 percent to MSEK 11.6 (13.7).
  • Earnings pershare decreased by 15 percent to SEK 0.64

Profit before tax for the full-year 2011 is expected to be in line with the preceding year which differsfrom the previousreport as profit before tax is expected to be better than the preceding year. NETTOOMSÄTTTNING OCH RESULTAT FÖRE SKATT Rullande 12-månader

BTS Group AB (publ) är ett internationellt ledande konsultföretag som samarbetar med ledande företag för att accelerera förändring och förbättra aff ärsresultat. BTS är världsledande inom skräddarsydda aff ärssimuleringar och upplevelsebaserad inlärning, lösningar som stöder ledande företag för att växa och bli framgångsrika genom förändrings- och förbättringsprocesser. BTS adderar värde främst inom tre områden: Strategisk utveckling & Aff ärsmannaskap, Ledarskap & Chefskap samt Försäljning. BTS Group AB is an international consultancy and training company active in the field of business acumen. BTS uses tailormade simulation models to support company managers in implementing change and improving profitability. BTS solutions and services train the entire organization to analyze and to take decisions centered on the factors that promote growth and profitability. This generates increased emphasis on profitability and market focus, and supports day-to-day decision-making, which in turn leads to tangible, sustainable improvements in profits. BTS customers are often leading major companies.

BTS interim report january–september 2011 | 1 BTS DELÅRSRAPPORT JANUARIMARS 2011 | 1

CEO COMMENTS

Continued investments in recruitment, product development and new markets

BTS continues to invest in recruitment, product development and in new markets and this weighed on earnings which decreased by 15 percent overall during the first nine months of the year. Adjusted for changes in foreign exchange rates, earnings decreased by 2 percent.

Earnings in the fourth quarter of 2011 are expected to increase compared with the preceding year.

During the third quarter, growth at 4 percent was significantly lower than normal, with low growth both in North America and in Europe.

The trend in Asia and Latin America continued to be very positive with rapid growth and a sharp improvement in earnings. During the quarter, we opened a new office in Mumbai, India.

Full-year earnings are expected to be in line with the previous year.

Stockholm, November 9, 2011

Henrik Ekelund President and CEO of BTS Group AB (publ)

OPERATIONS

January 1–September 30, 2011 XTurnover

BTS' net turnover amounted to MSEK 494.5 (494.4) during the nine-month period. Adjusted for changes in foreign exchange rates, growth was 11 percent.

Growth varied among the units: BTS Other markets 26 percent, BTS Europe 21 percent, BTS USA 9 percent and APG 2 percent (growth figure calculated in local currencies).

XEarnings

Operating profit before amortization of intangible assets (EBITA) decreased by 18 percent during the nine-month period and amounted to MSEK 57.0 (69.5). Operating profit (EBIT) decreased by 15 percent during the nine-month period and amounted to MSEK 54.9 (64.7). Operating profit during the nine-month period was affected by MSEK 2.1 (4.8) for amortization of intangible assets attributable to acquisitions.

The operating margin before amortization of intangible assets (EBITA margin) was 12 (14) percent. The operating margin (EBIT margin) was 11 (13) percent.

The Group's profit before tax for the nine-month period decreased by 15 percent and amounted to MSEK 54.1 (63.5).

Earnings were positively impacted by improved earnings in BTS Europe. Earnings were negatively impacted by changes in foreign exchange rates (negative effect MSEK 8.3) and a decrease in earnings in BTS USA.

The third quarter 2011

BTS' net turnover amounted to MSEK 164.3 (173.3) during the third quarter. Adjusted for changes in foreign exchange rates, growth was 4 percent.

Operating profit before amortization of intangible assets (EBITA) decreased by 22 percent during the third quarter and amounted to MSEK 18.2 (23.4). Operating profit during the third quarter was affected by MSEK 0.7 (2.0) for amortization of intangible assets attributable to acquisitions. Operating profit (EBIT) decreased by 18 percent to MSEK 17.5 (21.4).

The operating margin before amortization of intangible assets (EBITA margin) was 11 (13) percent. The operating margin (EBIT margin) was 11 (12) percent.

Profit before tax for the third quarter decreased by 18 percent and amounted to MSEK 17.3 (21.1).

Earnings were negatively impacted by changes in foreign exchange rates (negative effect MSEK 2.8) and a decrease in earnings in BTS USA.

Market development

Since September, the market has been affected by the global financial turbulence. The decision time among clients is increasing generally. Meanwhile, many large companies are adopting a long-term view and are continuing to invest in the type of services offered by BTS.

X Assignments and new clients

New clients secured during the first nine months of the year included Bangkok Bank, Foskor, ING Insurance Asia, Johnson Controls, Joy Global, London Underground, National Semiconductor, Oracle Asia & Australia Orange, Prudential, SSE Scottish Power, Sweco and Taishin Bank.

Profit development by quarter Profit before tax

Net turnover by source of revenue januarY 1–september 3o, 2011 (2010)

PROFIT BEFORE TAX BY QUARTER AND OPERATING MARGIN before amortization of intangible assets(ebita)

Revenue development by quarter

Operative units

From 2011, BTS is reporting revenues in a partially new manner, which provides better clarity and reflects the operating structure in all essentials.

BTS North America includes BTS' operations in North America as well as APG.

BTS Europe includes the operations in Sweden, Belgium, Finland, France, the Netherlands, the UK and Spain.

BTS Other markets consists of the operations in Australia, Singapore, Thailand, Taiwan, South Korea, China, Japan, Mexico, Brazil and South Africa.

Net turnover per operative unit JANUARY 1–september 30, 2011 (2010)

NET TURNOVER PER OPERATIVE UNIT

Jul–Sep Jul–Sep Jan–Sep Jan–Sep Oct–Sep Jan–Dec
MSEK 2011 2010 2011 2010 2010/11 2010
North America* 106.9 121.9 333.7 358.1 463.1 487.5
Europe 26.7 26.6 86.4 75.4 130.1 119.1
Other markets 30.7 24.8 74.4 60.9 101.5 88.0
Total 164.3 173.3 494.5 494.4 694.7 694.6
*North America
BTS 82.2 89.9 241.3 254.1 333.0 345.8
APG 24.7 32.0 92.4 104.0 130.1 141.7
Total 106.9 121.9 333.7 358.1 463.1 487.5

OPERATING PROFIT BEFORE AMORTIZATION OF INTANGIBLE NET TURNOVER PER OPERATIVE UNIT

MSEK Jul–Sep
2011
Jul–Sep
2010
Jan–Sep
2011
Jan–Sep
2010
Oct–Sep
2010/11
Jan–Dec
2010
North America* 12.9 17.7 41.7 59.4 56.0 73.7
Europe –0.1 0.4 5.1 –0.4 17.9 12.4
Other markets 5.4 5.3 10.2 10.5 12.6 12.9
Total 18.2 23.4 57.0 69.5 86.5 99.0
*North America
BTS 12.4 17.7 38.6 55.0 53.0 69.4
APG 0.5 0.0 3.1 4.4 3.0 4.3
Total 12.9 17.7 41.7 59.4 56.0 73.7

BTS North America XBTS

Net turnover for BTS' North American operations amounted to MSEK 241.3 (254.1) during the nine-month period. Adjusted for changes in foreign exchange rates, revenue increased by 9 percent. Operating profit before amortization of intangible assets (EBITA) amounted to MSEK 38.6 (55.0) during the ninemonth period. The operating margin before amortization of intangible assets (EBITA margin) was 16 (22) percent.

Net turnover amounted to MSEK 82.2 (89.9) during the third quarter. Adjusted for changes in foreign exchange rates, revenue increased by 3 percent. Operating profit before amortization of intangible assets (EBITA) amounted to MSEK 12.4 (17.7) during the third quarter. The operating margin before amortization of intangible assets (EBITA margin) was 15 (20) percent.

The weaker margin was due to investments in recruitment and product development, and to a higher proportion, development and a lower proportion, seminars. The lower growth in the third quarter was due to a higher proportion of deferred projects than normal during the latter part of the quarter.

XAPG

Net turnover amounted to MSEK 92.4 (104.0) during the ninemonth period. Adjusted for changes in foreign exchange rates, revenue increased by 2 percent. Operating profit before amortization of intangible assets (EBITA) amounted to MSEK 3.1 (4.4) during the nine-month period. The operating margin before amortization of intangible assets (EBITA margin) was 3 (4) percent.

Net turnover amounted to MSEK 24.7 (32.0) during the third quarter. Adjusted for changes in foreign exchange rates, revenue decreased by 13 percent. Operating profit before amortization of intangible assets (EBITA) amounted to MSEK 0.5 (0.0) during the third quarter. The operating margin before amortization of intangible assets (EBITA margin) was 2 (0) percent.

The revenue decline in the third quarter was due to increasing caution among clients regarding investments in training during the latter part of the quarter.

BTS Europe

Net turnover for Europe amounted to MSEK 86.4 (75.4) during the nine-month period. Adjusted for changes in foreign exchange rates, revenue increased by 21 percent. Operating profit before amortization of intangible assets (EBITA) amounted to MSEK 5.1 (–0.4) during the nine-month period. The operating margin before amortization of intangible assets (EBITA margin) was 6 (0) percent.

Net turnover amounted to MSEK 26.7 (26.6) during the third quarter. Adjusted for changes in foreign exchange rates, revenue increased by 5 percent. Operating profit before amortization of intangible assets (EBITA) amounted to MSEK –0.1 (0.4) during the third quarter. The operating margin before amortization of intangible assets (EBITA margin) was 0 (2) percent.

The growth and improvement in earnings during the ninemonth period were due to a better performance in Northern Europe and Spain.

BTS Other markets

Net turnover for Other markets amounted to MSEK 74.4 (60.9) during the nine-month period. Adjusted for changes in foreign exchange rates, revenue increased by 26 percent. Operating profit before amortization of intangible assets (EBITA) amounted to MSEK 10.2 (10.5) during the nine-month period. The operating margin before amortization of intangible assets (EBITA) was 14 (17) percent.

Net turnover amounted to MSEK 30.7 (24.8) during the third quarter. Adjusted for changes in foreign exchange rates, revenue increased by 27 percent. Operating profit before amortization of intangible assets (EBITA) amounted to MSEK 5.4 (5.3) during the third quarter. The operating margin before amortization of intangible assets (EBITA margin) was 18 (21) percent.

BTS' operations in Asia and Latin America are displaying strong growth and improvement in earnings, while revenue and earnings in BTS Australia have declined significantly.

Financial position

BTS' cash flow from operating activities amounted to MSEK 23.0 (48.1) during the nine-month period.

The deterioration compared with the previous year relates in all essentials to a decrease in current liabilities.

Cash flow from operating activities is expected to improve considerably during the remaining part of the year.

Cash and cash equivalents amounted to MSEK 73.5 (78.9) at the end of the period. The company's interest-bearing loans, which relate to previously completed acquisitions, amounted to MSEK 25.4 (36.6) at the end of the period.

BTS' solidity was 65 (60) percent at the end of the period.

The company had no outstanding conversion loans at the balance sheet date.

Employees

The number of employees in BTS Group as of September 30 was 335 (288). The average number of employees during the ninemonth period was 321 (268).

Parent Company

The company's net turnover amounted to MSEK 2.6 (2.3) and the profit after net financial items amounted to MSEK 16.9 (26.8). Cash and cash equivalents amounted to SEK 0.0 M (0.1).

Outlook for 2011

Profit before tax for the full-year 2011 is expected to be in line with the preceding year which differs from the previous report in which profit before tax was expected to be better than the preceding year.

Risks and uncertainties

The group's material risks and uncertainties include market and business risks, operational risks as well as financial risks. Business and market risks may relate to larger customer exposures to particular sectors and companies as well as sensitivity to market conditions. Operational risks relate to dependence on people, supply of competence and intellectual property and that BTS meets the high demands imposed by clients in respect of quality. Financial risks mainly relate to foreign exchange and credit risks.

The management of risks and uncertainties is described in the annual report for 2010. BTS is considered to have a good diversification of risks as regards companies and sectors and the operational risks are deemed to be managed in a structured manner through well-established processes. The day-to-day exposure to changes in exchange rates is limited since revenues and costs mainly relate to the same currency in each market and the credit risk is limited as BTS only accepts creditworthy counterparties. No new material risks or uncertainties are deemed to have arisen during the first nine months of 2011.

Critical estimates and assumptions

In order to prepare the financial statements in conformity with IFRS the Corporate Management is required make estimates and assumptions that affect the application of the accounting policies and the recognized amounts of assets, liabilities, revenue and costs. The estimates and assumptions are based on historical experience and a number of other factors that are regarded as reasonable under the existing circumstances.

Actual outcomes can deviate from these estimates and assessments. Estimates and assumptions are reviewed regularly.

Accounting policies

This interim report has been prepared in accordance with IAS 34, Interim Financial Reporting. The consolidated financial statements have been prepared in accordance with the International Financial Reporting Standards (IFRS) as adopted by the EU and the Swedish Annual Accounts Act. The parent company's statements are prepared in accordance with RFR 2, Accounting for Legal Entities and the Annual Accounts Act. New or revised IFRS and interpretations from IFRIC have not had any effect on the group's or the parent company's results of operations or financial position.

Nominating Committee

As announced previously, a nominating committee has been appointed. BTS' two largest shareholders, in consultation with the Chairman of the Board, Michael Grindfors have appointed the following persons to serve on the Nominating Committee:

  • Anders Dahl, Master of Business Administration, representing Henrik Ekelund
  • Michael Grindfors, Chairman of the Board, BTS Group AB
  • Stefan af Petersens, BTS Group AB, representing himself

Anders Dahl has been appointed Chairman of the Nominating Committee.

The duties of the Nominating Committee include making recommendations on candidates for the board of directors as well as submitting proposals concerning remuneration for board members and auditors.

Shareholders in BTS Group AB are welcome to submit proposals to the Chairman of the Nominating Committee at the following address: BTS Group AB, Grevgatan 34, 114 53 Stockholm.

It is intended to announce the nomination of board members in the notice convening the next Annual General Meeting.

Future reporting dates

Year-end report 2011 February 2012 Annual report 2011 April 2012

Stockholm, November 9, 2011

Henrik Ekelund Chief Executive Officer

This report has not been the subject of separate examination by BTS' auditor.

Contact information

Henrik Ekelund, President & CEO Phone: +46 8 587 070 00 Stefan Brown, CFO Phone: +46 8 587 070 62 Thomas Ahlerup, Senior Vice Phone: +46 8 587 070 02 President, Investor and Mobile: + 46 768 966 300 Corporate Communications

For additional information visit our home page www.bts.com

BTS Group AB (publ) Grevgatan 34 114 53 Stockholm

Tel. + 46 8 587 070 00 Fax. + 46 8 587 070 01 Corporate registration number: 556566-7119

GROUP BALANCE SHEET, SUMMARY

KSEK Jul–Sep
2011
Jul–Sep
2010
Jan–Sep
2011
Jan–Sep
2010
Oct–Sep
2010/11
Jan–Dec
2010
Net turnover 164,342 173,318 494,499 494,378 694,771 694,650
Operating expenses –145,147 –148,996 –434,695 –422,285 –604,695 –592,285
Depreciation tangible assets –968 –925 –2,813 –2,543 –3,634 –3,364
Amortization intangible assets –712 –2,001 –2,115 –4,862 –4,212 –6,959
Operating profit 17,515 21,396 54,876 64,688 82,230 92,042
Financial income and expenses –200 –267 –813 –1,235 –1,203 –1,625
Profit before tax 17,315 21,129 54,063 63,453 81,027 90,417
Taxes –5,690 –7,403 –18,470 –22,290 –27,360 –31,180
Profit for the period 11,625 13,726 35,593 41,163 53,667 59,237
attributable to equity holders of the parent 11,625 13,726 35,593 41,163 53,667 59,237
Earnings per share, before dilution of shares, SEK 0.64 0.76 1.97 2.28 2.97 3.28
Number of shares at end of the period 18,048,300 18,048,300 18,048,300 18,048,300 18,048,300 18,048,300
Average number of shares before dilution of shares 18,048,300 18,048,300 18,048,300 18,048,300 18,048,300 18,048,300
Earnings per share, after dilution of shares, SEK 0.63 0.76 1.94 2.26 2.95 3.25
Average number of shares after dilution of shares 18,308,604 18,176,301 18,308,604 18,176,301 18,165,746 18,219,317
Dividend per share , SEK 1.50

GROUP STATEMENT OF COMPREHENSIVE INCOME

KSEK Jul–Sep
2011
Jul–Sep
2010
Jan–Sep
2011
Jan–Sep
2010
Oct–Sep
2010/11
Jan–Dec
2010
Profit for the period 11,625 13,726 35,593 41,163 53,667 59,237
Other comprehensive income:
Income/expenses in shareholders' equity 17,329 –38,571 –1,140 –20,646 2,208 –17,298
Other comprehensive income for the period,
net of tax
17,329 –38,571 –1,140 –20,646 2,208 –17,298
Total comprehensive income for the period 28,954 –24,845 34,453 20,517 55,875 41,939
attributable to equity holders of the parent 28,954 –24,845 34,453 20,517 55,875 41,939

GROUP BALANCE SHEET, SUMMARY

KSEK 30 sep 2011 30 sep 2010 31 dec 2010
Assets
Goodwill 141,218 140,148 140,167
Other intangible assets 12,076 15,347 14,196
Tangible assets 15,049 9,049 9,742
Other fixed assets 3,903 4,884 5,769
Accounts receivable 127,531 121,533 167,122
Other current assets 72,899 59,218 57,556
Cash and cash equivalents 73,498 78,910 88,441
Total assets 446,174 429,089 482,993
Equity and liabilities
Equity 287,828 259,126 280,146
Interest bearing – non current liabilities 135 137 135
Non interest bearing – non current liabilities 363 435 297
Interest bearing – current liabilities 25,409 36,603 27,815
Non interest bearing – current liabilities 132,439 132,788 174,600
Total equity and liabilities 446,174 429,089 482,993

GROUP CASH FLOW STATEMENT, SUMMARY

KSEK Jan–sep
2011
Jan–sep
2010
Jan–dec
2010
Cash flow from current operations 23,003 48,083 65,107
Cash flow from investment activities –7,938 –2,642 –4,576
Cash flow from financing operations –27,173 –37,765 –44,377
Change in liquid funds –12,108 7,676 16,154
Liquid funds, opening balance 88,441 75,412 75,412
Effect of exchange rate changes on cash –2,835 –4,178 –3,125
Liquid funds, closing balance 73,498 78,910 88,441

GROUP CHANGES IN CONSOLIDATED EQUITY

KSEK Total equity
Sep 30, 2011
Total equity
Sep 30, 2010
Total equity
Dec 31, 2010
Opening balance 280,146 259,623 259,623
Dividend to shareholders –27,072 –21,658 –21,658
Miscellaneous 301 644 242
Total comprehensive income for the period 34,453 20,517 41,939
Closing balance 287,828 259,126 280,146

GROUP CONSOLIDATED KEY RATIOS

Jul–Sep
2011
Jul–Sep
2010
Jan–Sep
2011
Jan–Sep
2010
Oct–Sep
2010/11
Jan–Dec
2010
Net turnover, KSEK 164,342 173,318 494,499 494,378 694,771 694,650
EBITA (Profit before interest, tax
and amortization), KSEK
18,226 23,397 56,991 69,551 86,443 99,001
EBIT (Operating profit), KSEK 17,515 21,396 54,876 64,688 82,231 92,042
EBITA margin (Profit before interest, tax
and amortization margin), %
11 13 12 14 12 14
EBIT margin (Operating margin ), % 11 12 11 13 12 13
Profit margin, % 7 8 7 8 8 9
Operational capital, KSEK 228,633 219,653
Return on equity, % 20 22
Return on operational capital, % 36 40
Solidity at end of the period, % 65 60 65 60 65 58
Cash flow, KSEK 10,759 15,280 –12,108 7,676 –3,630 16,154
Liquid funds at end of the period, KSEK 73,498 78,910 73,498 78,910 73,498 88,441
Average number of employees 328 281 321 268 329 276
Number of employees at end of the period 335 288 335 288 335 299
Revenues for the year per employee, KSEK 2,112 2,517

PARENT COMPANY'S INCOME STATEMENT, SUMMARY

KSEK Jul–Sep
2011
Jul–Sep
2010
Jan–Sep
2011
Jan–Sep
2010
Oct–Sep
2010/11
Jan–Dec
2010
Net turnover 0 0 2,625 2,330 2,925 2,630
Operating expenses –823 –635 –1,870 –2,065 –1,766 –1,961
Operating profit –823 –635 755 265 1,159 669
Financial income and expenses –230 24,590 16,107 26,538 23,277 33,708
Profit before tax –1,053 23,955 16,862 26,803 24,436 34,377
Taxes 0 0 0 0 88 88
Profit for the period –1,053 23,955 16,862 26,803 24,524 34,465

PARENT COMPANY'S BALANCE SHEET, SUMMARY

KSEK 30 sep 2011 30 sep 2010 31 dec 2010
Assets
Financial assets 124,483 139,906 130,815
Other current assets 470 62 5,658
Cash and cash equivalents 0 120 118
Total assets 124,953 140,088 136,591
Equity and liabilities
Equity 98,073 100,644 108,283
Liabilities 26,880 39,444 28,308
Total equity and liabilities 124,953 140,088 136,591

DEFINITIONS

Earnings per share

Earnings attributable to the parent company´s shareholders divided by number of shares.

EBITA margin (Profit before interest, tax and amortization margin) Operating profit before interest, tax and amortization as a percentage of revenues.

EBIT margin (Operating margin) Operating profit after depreciation as a percentage of revenues.

Profit margin Profit for the period as a percentage of revenues.

Operational capital

Total balance sheet reduced by liquid funds and other interest bearing assets and reduced by non-interest bearing liabilities.

Return on equity Profit after tax as a percentage of average equity.

Return on operational capital

Operating profit as a percentage of average operational capital.

Solidity Equity as a percentage of total balance sheet.

Every care has been taken in the translation of this report. In the event of discrepancies, however, the Swedish original will supersede the English translation.

The global leader in accelerating strategic alignment and execution

Vision

"The global leaderin accelerating strategic alignment and execution – innovating how organizationslearn, change and improve."

Mission

"We build commitment and capability to accelerate strategy execution and improve business results."

Financial Goals

BTS'financial goalsshall over time be:

  • An organic growth, adjusted for changesin exchange rates, of 20 percent.
  • An EBITA margin of 15 percent.
  • An equity ratio that does not fall below 50 percent over extended periods.

Value Proposition

"We deliver betterresults, faster.The unique BTS process offersfaststrategic alignment and rapid capability building. Our key differentiators:

  • Simulations and experientialsolutions the most effective way to help organizations understand, align and execute on strategies and businessinitiatives.
  • In-depth customization to whatisrelevant and actionable on the job.
  • A results-focused approach that comprehensively and efficiently secures and measures businessimpact."

BTS STOCKHOLM Grevgatan 34 114 53 Stockholm Sweden Tel. +46 8 58 70 70 00 Fax. +46 8 58 70 70 01

BTS AMSTERDAM Thomas R. Malthusstraat 1-3 1066JR Amsterdam The Netherlands Tel. +31 6 250958 72

BTS AUSTIN 401 Congress Avenue Suite 1510 Austin, Texas 78701 USA

BTS BANGKOK

BTS Business Consulting (Thailand) Co., Ltd. Thai CC Tower, 889 South Sathorn Road, Suite 181 Yannawa, Sathorn Bangkok 10120, Thailand Tel. +66 2 672 3780 Fax. +66 2 672 3665

BTS BILBAO

c/o Simon Bolivar 27-10, dpt. 19 Bilbao 48013 Spain Tel. +34 94 423 5594 Fax. +34 94 423 6897

BTS BRUSSELS

BTS Brussels NV Rue d'Arenberg 44 1000 Brussels Belgium Tel. +32 (0) 2 27 415 10 Fax. +32 (0) 2 27 415 11

BTS CHICAGO

33 N. LaSalle Street Suite 1210 Chicago, IL 60602 USA Tel. +1 312 263 6250 Fax. +1 312 263 6110

BTS HELSINKI

Kalevankatu 3A 45 00100 Helsinki Finland Tel. +358 9 8622 3600 Fax. +358 9 8622 3611

BTS JOHANNESBURG

272West Avenue Lakefield Office Park, Building C Centurion, Gauteng South Africa Tel. +27 12 663 6909 Fax. +27 12 663 6887

BTS LONDON

346 Kensington High Street LondonW14 8NS UK Tel. +44 207 348 18 00

Fax. +44 207 348 18 01

BTS LOS ANGELES

2029 Century Park East Suite 1400 Los Angeles, CA 90067 USA Tel. +1 424 202 6952

BTS MADRID

Paseo General Martínez Campos, 53 Bajo Derecha 28010 Madrid Spain Tel. +34 91 417 5327 Fax. +34 91 555 2433

BTS MELBOURNE

Suite 404, 198 Harbour Esplanade DocklandsVIC 3008 Australia Tel. +61 3 9670 9850 Fax. +61 3 9670 9569

BTS MEXICO CITY

Luis G.Urbina No. 4-Desp. 201 Col. Polanco Chapultepec C.P.11560. México, D.F., Mexico Tel. +52 (55) 5281 6972 Fax. +52 (55) 5281 6972

BTS NEW YORK

60 E. 42nd Street Suite 2434 New York, NY, 10165 USA Tel. +1 646 378 3730 Fax. +1 646 378 3731

BTS PARIS

12 RueVivienne 75002 Paris France Tel. +33 1 40 15 07 43

BTS PHILADELPHIA

6 Tower Bridge, Suite 540 181Washington Street Conshohocken, PA 19428 USA Tel. (toll free) +1 800 445 7089 Tel. +1 484 391 2900 Fax. +1 484 391 2901

BTS SAN FRANCISCO

456 Montgomery Street Suite 900 San Francisco, CA 94104 USA Tel. +1 415 362 42 00 Fax. +1 415 362 42 70

BTS SAO PAULO

BTS Consultoria E Serviços Ltda. Rua Oscar Freire, 379, 12º floor, cj. 121, CEP 01426-001, São Paulo, Brazil Tel: +55 11 3443 6295 Fax: +55 11 3443 6201

BTS SCOTTSDALE

9455 E. Ironwood Square Drive, Ste. 100 Scottsdale, AZ 85258 USA Tel. +1 480 948 2777 Fax. +1 480 948 2928

BTS SEOUL

949-8, 3F Sewon Building, Daechi-dong Gangnam-gu, Seoul South Corea 135-280 Tel. +82 2 539 7676 Fax. +82 2 553 3700

BTS SHANGHAI

BTS Consulting (Shanghai) Co., Ltd. Suite 506B,West Office Tower Shanghai Centre 1376 Nanjing RoadWest Shanghai 200040 China Tel. +86 21 6289 8688 Fax. +86 21 6289 8311

BTS SINGAPORE

BTS Asia Pacific Pte Ltd 37B Kreta Ayer Road Singapore 089001 Tel. +65 9750 3598 Tel/Fax. +65 6221 2870

BTS STAMFORD

300 First Stamford Place Stamford, CT 06902 USA Tel. +1 203 316 2740 Fax. +1 203 316 2750

BTS SYDNEY

Level 4, 61 York St, Sydney NSW 2000 Australia Tel. +61 2 9299 6435 Fax. +61 2 9299 6629

BTS TAIPEI

BTS Asia-Pacific Pte. Ltd., Taiwan Branch 12F Building A No. 25, Ren Ai Road, Section 4, Taipei, Taiwan Tel. +886 987 80 29 30

BTS TOKYO

Embassy of Sweden Compound 1-10-3-901 Roppongi Minato-ku Tokyo 106-0032,Japan Tel. 03-3560-3692 Fax. 03-3560-3693

Advantage Performance

Group 700 Larkspur Landing Circle, Suite 125 Larkspur, CA 94939 USA Tel. 1-800-494-6646 Fax. 1-415-925-9512

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