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SYSGROUP PLC

Annual Report Sep 22, 2025

7943_10-k_2025-09-22_b6f21c96-7e15-4d7e-80c2-ae9a5e098ef1.pdf

Annual Report

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Annual report and accounts 2025

SysGroup plc is a leading managed service provider delivering end-to-end, future-ready technology solutions designed to accelerate the growth and innovation of UK SMEs.

We specialise in cybersecurity, cloud services, connectivity and digital transformation – helping businesses scale efficiently, operate securely, and stay competitive in an increasingly datadriven world. Through strong partnerships with world-class technology providers, we deliver resilient, AI-ready infrastructures that position our customers for long-term success.

Our integrated suite of modern technologies supports the full spectrum of data needs, covering everything from infrastructure and applications to users and security.

As specialists in Artificial Intelligence (AI) and Machine Learning (ML) enablement, we help SMEs navigate common adoption challenges – such as developing a clear strategy or implementation roadmap. Whilst many providers focus primarily on large enterprises, SysGroup is uniquely positioned to support SMEs with tailored AI/ML solutions and practical, hands-on expertise.

As at 31 March 2025, SysGroup employed 100 staff across offices in Manchester, Edinburgh, London and Newport.

Contents

Highlights

Strategic report

  • Executive Chairman's statement
  • Chief Financial Officer's report
  • Principal risks and uncertainties
  • s172 statement
  • Environmental, social and governance (ESG) report

Governance report

  • Board of Directors
  • Directors' report
  • Directors' remuneration report
  • Corporate governance report
  • Statement of Directors' responsibilities

Financial statements

  • Independent auditor's report to the members of SysGroup plc
  • Consolidated statement of comprehensive income
  • Consolidated statement of financial position
  • Company statement of financial position
  • Consolidated statement of changes in equity
  • Company statement of changes in equity
  • Consolidated statement of cash flows
  • Notes to the consolidated financial statements

Company information

Highlights

Financial

2025 2024 Change %
Revenue £20.50m £22.71m (10%)
Recurring revenue as a % of total revenue 79% 76% +3pp
Gross margin % 49% 46% +3pp
Adjusted EBITDA1 £0.95m £2.01m (53%)
Statutory loss before tax £(2.45)m £(6.57)m 63%
Basic EPS (2.2)p (12.1)p 82%
Adjusted basic EPS2 0.3p 2.1p (86%)
Cash and cash equivalents £8.74m £1.94m 351%
Net cash/(debt)3 £3.60m £(3.40)m 206%

Strategic and operational highlights

SysGroup has undergone a comprehensive transformation across strategy, operations, and financial architecture:

Strategic Repositioning:

Transitioned from legacy hosting and resale into a consultative, full-spectrum solutions provider at the intersection of cybersecurity and AI.

Enhanced Capabilities:

  • Five integrated technology pillars now underpin SysGroup's offering, addressing the full technology lifecycle for SME customers.
  • Acquisition of the trade and assets of Crossword Consulting Limited ('CCL') added deep cybersecurity advisory services, expanding our reach into FTSE clients and enabling board-level engagement.
  • Strengthened partnerships with world leading technology providers to deliver integrated and complementary solutions.

Operational Restructuring:

Integrated prior acquisitions, closed two offices, and consolidated duplicated functions. Completed a full data infrastructure overhaul and drove data led actions across the service desk, driving material improvements in service quality and efficiency.

Cultural and Organisational Renewal: Further strengthened the Board with the appointment of Davin Cushman and refreshed the senior leadership team to align leadership capabilities with the Group's strategic direction. 44% of current employees have tenure under two years, reinforcing the cultural shift towards innovation, execution, and agility.

Financial Strengthening:

Completed a successful £10.6m equity fundraise in June 2024, enabling strategic investments.

Financial Highlights (for the year ended 31 March 2025)

Revenue: £20.5m (FY24: £22.7m):

Reduction driven by churn and downsell of managed services contracts and low margin value add resale. The churn rate for FY26 has significantly reduced with sequential managed services growth over the last two quarters.

Gross Margin: 48.8% (FY24: 45.8%):

Improvement in quality of revenue driven by the acquisition of CCL and reduction of low margin value added resale.

Adjusted EBITDA1 :

£0.9m (FY24: £2.0m): Reduction driven by investment in overheads to support the strategy to provide full technology solutions.

  • Gross Cash: £8.7m (FY24: £ 1.9m): Successful £10.6m fundraise in H1, empowered the Group to make a series of strategic investments to drive future growth. These included:
    • £(1.8)m for the final earnout payment relating to the Truststream Cybersecurity acquisition in FY23.
    • £(0.7)m in capital investment, including investment in our bespoke AI service desk platform.
    • £(0.3)m for the acquisition of the trade and assets of Crossword Consulting Limited.

Net Cash Position3: £3.6m (FY24: Net Debt position £(3.4)m) reflects the movements above.

1 Adjusted EBITDA is defined as profit before net finance costs, tax, depreciation, amortisation, impairments, share-based payment charge, share set up costs and adjusting items

2 Adjusted Basic EPS is profit after tax after adding back amortisation of intangible assets, exceptional items, share-based payments, share set up costs and associated tax, divided by the weighted average number of shares in issue.

3 Net cash/(debt) represents cash balances less bank loans and lease liabilities excluding contingent consideration

Strategic report Executive Chairman's statement

Introduction

When I joined the Company two years ago, we set on a mission to transform SysGroup from one of 11,000 generic UK Managed Service Providers (MSPs) to a trusted technology partner for UK SMEs delivering end to end solutions across their entire technology estate.

Based on my 20-year leadership experience of UK PLCs, I recognised a significant market need for an advisory led approach, that delivers wholistic interoperable and future-proof solutions. Technology is now recognised at boardroom level as a critical driver of business strategy, particularly with the advent of AI. The recent high profile cybersecurity incidents have further heightened the need for active board engagement in shaping and owning the technology agenda, making it a core part of their governance responsibilities.

The challenge for UK SMEs is that most IT MSPs are highly fragmented and generally operate a business model that is transactional, with limited differentiation or value beyond service execution. At the other end of the market, the large consulting firms who offer broader capabilities, typically target large enterprises and the public sector, with pricing and engagement models out of reach for most SMEs. As a result, many UK businesses are left navigating a confusing landscape of disconnected suppliers, creating inefficiencies, overlaps and gaps in their technology. Our vision at SysGroup is to be the trusted consultative advisor to SME boards in developing and shaping their strategy and working hand in hand with the business to deliver and support integrated, future-ready solutions.

During the past year, we have strategically repositioned the Company away from a structurally declining business to a solutions provider at the intersection of two high-growth markets: cybersecurity and digital transformation (AI). We have addressed numerous legacy operational challenges, laying a strong foundation for sustainable growth. Most importantly, we have transformed the financial position of the business, with a significantly strengthened balance sheet and a high-quality revenue base. We are now positioned to pursue scalable, margin-accretive growth opportunities in a rapidly evolving technology landscape.

Operational transformation

We have made meaningful operational improvements to strengthen our foundation for growth. We refreshed obsolete hardware and deployed the latest software to ensure compliance with evolving regulatory requirements. A complete data overhaul was undertaken to make us a data first organisation which is essential for AI readiness. We also successfully integrated fragmented historical acquisitions, closed two offices, resulting in the consolidation of various functions and created a streamlined focused business. We have established a structured sales approach enabling us to present a cohesive value proposition across our full portfolio of services. Improving customer service and engagement was a key priority for the business, addressing areas that have been driving unsustainable levels of customer churn.

By investing in our people and implementing in-house built AI tools we have benefitted from improved service levels with an increase in the resolved tickets per engineer of 30.1%. Most importantly our Net Promoter Score (NPS) improved from 8 in August 2024 to 15 in June

  1. These efficiencies were also achieved whilst reducing our service desk headcount by 33%. The net impact of customer churn on our FY25 revenue was £(1.7)m in overall downsell. However, the current churn run rate is now significantly below last year's, reflecting the early positive impact of our enhanced retention initiatives with the majority of our top accounts renewing their contracts.

We recognise that our success is built on the quality of our people. We have completed the refreshment of our Board ensuring the relevant skill set in strategy and governance and reconstituted our leadership team to reflect the dynamic technology and market environment. Across the business we have driven cultural change anchored to our core values of learning, integrity, kindness and entrepreneurship. Today, 44% of our employees have tenure of two years or less, a clear indication of the fresh talent and renewed energy propelling our transformation.

Strategic transformation

During the past year, significant progress has been made in transforming SysGroup from a traditional hosting provider to a trusted, full spectrum technology solutions provider. This transformation has been underpinned by a clear strategic focus on building core capabilities that deliver meaningful outcomes for our customers. We have defined five key technology pillars, that form the foundation of our end-to-end solutions, addressing customers' critical needs across their IT landscape. We have strengthened our existing platforms in hosting, protection and connectivity whilst strategically investing to develop our expertise in AI, cybersecurity and cloud services, these being areas of significant market demand and future potential growth.

In November 2024, we completed the acquisition of the trade and assets of Crossword Consulting (CCL) for a total consideration of £438,000, comprising an initial cash consideration of £311,000 and a deferred payment of £127,000 which has recently been settled. For the 12 months ending 30 September 2024, CCL generated unaudited revenues of circa £2.4m with more than 75% of revenues recurring. The business is a recognised leader in cybersecurity consulting, offering specialised services such as virtual CISO ('vCISO') support and Penetration Testing to medium and large enterprises. This acquisition significantly elevated our go-tomarket model, enabling us to engage directly at C-suite and board level. As a result, SysGroup now operates as a strategic partner rather than merely a technical supplier, shaping top-down technology and risk management agendas.

By participating in our clients' long-term strategic planning, we are better positioned to design integrated, future-proof solutions aligned to their business objectives. Additionally, the acquisition brought a diverse client base, including FTSE 100, FTSE 250, and S&P-listed companies, which presents new cross-selling opportunities across multiple sectors. We believe that the fragmented market of MSPs represents exciting opportunities to further accelerate our growth strategy through selective acquisitions.

Our technical strategy is to partner with market leading technology providers to deliver best in class solutions to our customers. In Cybersecurity we have consolidated partnerships with global leaders that are complimentary to provide an end-to-end solution. SysGroup is the only UK Managed Service Provider with deep expertise and certified partnerships across three of the most trusted names in Zero Trust security – Zscaler, CyberArk, and Rubrik, which positions us uniquely in the market offering wholistic and interoperable solutions. We achieved Advanced Partner Status with CyberArk which is the highest level of partnership. We are one of only eight MSPs in the UK authorised to implement and support Zscaler solutions. Our recent appointment by Rubrik as their Advanced Partner brings data protection capabilities that are market leading in our offering. These partnerships give SysGroup a distinct competitive advantage, embedding us at the forefront of cybersecurity innovation. As Advanced Partners, we gain privileged access to technical roadmaps, joint solution development, and market development funds, enabling faster deployment, superior integration, and differentiated offerings. Together this positions SysGroup to outpace competitors with enterprise-grade security capabilities tailored for SMEs, whilst reinforcing our role as a trusted, strategic advisor in an increasingly crowded MSP landscape. We look to replicate the partnership strategy across all the technology towers.

Our AI strategy has evolved in response to the rapid acceleration and growing maturity of artificial intelligence across the business landscape. Whilst the potential of AI is now widely acknowledged, most UK SMEs continue to face structural barriers to adoption, including limited understanding of practical use cases, underdeveloped data environments, and the need for cultural and behavioural change. Informed by our success in cybersecurity, we have adopted a consultative, outcome-driven approach that helps clients move beyond AI awareness toward real, scalable impact. Through a structured discovery process, we identify high-impact, strategically aligned opportunities and work with clients to enhance their infrastructure, governance,

and data maturity, ensuring they are not just 'AI ready,' but equipped to deploy AI solutions that deliver immediate and compounding business value.

Our approach is intentionally pragmatic. We integrate AI capabilities within clients' existing technology environments, blending embedded features, curated off-the-shelf tools, and bespoke solutions as needed. These are delivered through a simplified, unified interface that allows for centralised oversight, reduced complexity, and confidence in scaling multiple use cases. We also recognise that the success of AI hinges on organisational adoption, not just technical implementation. That's why we help raise internal AI literacy ('AIQ') and support leadership teams in embedding AI-first thinking into their culture and decision-making. Internally, we are applying this strategy across our own operations, most visibly in the service desk and M&A integration, where early results are already improving efficiency, consistency, and customer experience. Another important aspect of our AI strategy is our long-term commitment to becoming an AI-enabled organisation. We believe that adopting AI across our business operations will deliver significant value and provide a sustainable competitive advantage. The nature of our business, with a significant service desk component, makes it well suited to benefit from being AI driven, enhancing both capacity and services quality.

Our journey has reinforced an important lesson that the adoption of AI depends on the culture as much as the technology. As a result, we have invested heavily in raising the organisation's AIQ (AI awareness) through a series of structured presentations, training sessions, and staff engagement initiatives. This cultural investment ensures our teams are empowered to adopt AIdriven tools across all functions and positions SysGroup to lead by example in responsible, practical AI adoption within managed services. We have already seen significant improvement in our service desk delivery and efficiency metrics in short time. In addition, AI will play a key role in supporting our acquisition strategy, enabling us to integrate acquired businesses more efficiently. By automating and standardising service delivery and operational workflows, we can accelerate integration, reduce disruption, and unlock synergies more quickly, thereby ensuring a consistent, high-quality customer experience across the enlarged group. This reduces transitional disruption and accelerates the realisation of synergies from acquisitions.

Financial transformation

The most consequential transformation over the year has been financial. Following the successful £10.6m fundraise in H1, we strengthened our balance sheet and deployed capital to address legacy challenges whilst investing in future growth. This enabled the strategic acquisition of the trade and assets of Crossword Consulting Limited ('CCL'), significantly enhancing our cybersecurity proposition and providing the framework for our AI strategy. In parallel, we improved the quality and resilience of our revenue base. Whilst overall revenue declined to £20.5m (FY24: £22.7m), gross margin improved to 48.8% (FY24: 45.8%), driven by the acquisition of CCL (which is both gross margin and EBITDA accretive); the strategic reduction of low-margin Value Added Resale ('VAR') business; and targeted price increases.

Encouragingly, we have now seen two sequential increases in managed services revenue over the last two quarters, our first in two years. Improved customer engagement and enhanced service offerings significantly reduced churn and helped arrest historic downsell trends, particularly as clients moved away from legacy products. Looking ahead, we are actively progressing a number of initiatives, including an internal AI transformation programme, to drive operational efficiency. We believe we now have a strong platform in place to deliver sustainable, profitable growth.

Outlook

We have made significant progress in laying the foundation for sustainable growth – improving the quality of our revenue, enhancing our service offerings, and evolving our engagement model to a more consultative, value-led approach. Whilst we are proud of the strides we have made, we recognise there is still much work to be done, particularly in regaining our customers' trust and embedding the new culture. Cybersecurity and AI, our two areas of focus, are markets with significant growth potential. Recent high-profile cyber incidents have heightened awareness of cybersecurity threats, creating new opportunities to engage with both existing and prospective customers. At the same time, the ongoing momentum behind AI adoption strongly positions SysGroup to play a leading role in helping businesses harness this transformative technology.

In the near term, macroeconomic and geopolitical uncertainties continue to create a more complex and unpredictable outlook. During the first quarter, we experienced a significant slowdown of discretionary spend both in professional services and value-added resales, with customers postponing capital investment decisions. Nevertheless, we saw growth in our managed services for the first time in two years, reflecting the reduction of customer churn and downsell. Whilst we are seeing a recovery in pipeline activity heading into the second quarter, we remain mindful of the near-term environment. Decisionmaking cycles among SMEs continue to show signs of caution, particularly for discretionary or transformational IT investments.

With a strengthened financial foundation and an expanded portfolio of capabilities, SysGroup is well-positioned to drive through a blend of organic growth and targeted acquisitions. These strategic initiatives will deepen our expertise, expand our addressable market, and deliver long-term value for our shareholders.

On behalf of the Board, I would like to thank our employees, customers, and shareholders for their ongoing trust and commitment.

Heejae Chae Executive Chairman 23 July 2025

Strategic report Chief Financial Officer's report

Group statement of comprehensive income

The Group delivered revenue of £20.50m (FY24: £22.71m), Adjusted EBITDA of £0.95m (FY24: £2.01m) and a statutory loss before tax of £2.45m (FY24: £6.57m).

The Group underwent significant financial transformation during the year. In June 2024, we completed a £10.6m net fundraise, strengthening the balance sheet and enabling a series of strategic investments to support future growth. These included the final payment for Truststream Security Solutions Ltd ('Truststream', our FY23 cybersecurity acquisition), investment in our proprietary service desk AI platform, and the acquisition of the trade and assets of Crossword Consulting Ltd ('CCL'), providing us with first class cyber consultancy capabilities.

These investments supported a strategic shift towards cybersecurity and digital transformation, and away from structurally declining hosting

services and lower margin Value Added Resale. Whilst this transition resulted in lower headline revenue for the year, it achieved our aim of a 3% improved gross margin %, demonstrating a more higher quality revenue base and positioning the Group for sustainable growth.

Managed IT services revenue of £17.70m (FY24: £18.59m) and Value Added Resale revenue of £2.81.m (FY24: £4.12m) reflected this move towards higher-value solution sales. The overall revenue mix stands at 86% managed IT services (including professional services) and 14% VAR (FY24: 82%:18%). This revised mix offers greater revenue certainty through its increased base of recurring managed income.

Revenue by operating segment 2025
£'000
2024
£'000
%
Managed IT services 17,696 18,592 –5%
Value-added resale 2,805 4,122 –32%
Total 20,501 22,714 –10%

Gross profit was £10.01m with a gross profit % of 49% (FY24: £10.4m and 46% respectively). Gross profit % improved due to margin gains

in Value Added Resale, driven by the strategic shift from low-margin simple resale towards higher-value solutions.

Gross profit by operating segment 2025
£'000
2024
£'000
%
Managed IT services 9,186 9,733 –6%
Value-added resale 824 663 24%
Total 10,010 10,396 –4%
Gross profit % by operating segment 2025
£'000
2024
£'000
%
Managed IT services 52% 52%
Value-added resale 29% 16% +13pp
Total 49% 46% +3pp

Operating expenses (before depreciation, amortisation, impairments, exceptional items and share-based payments) of £9.07m were £0.68m higher than last year (FY24: £8.39m) as the Group continued to invest in people and systems to support our growth strategy.

Adjusted EBITDA was £0.95m for the twelve months to 31 March 2025 (FY24: £2.01m) which is an Adjusted EBITDA margin of 4.6% (FY24: 8.8%). The lower margin percentage reflects the reduced revenue combined with the additional investment in operating overhead detailed above.

The consolidated income statement includes £0.83m (FY24: £1.83m) of exceptional items:

Exceptional items 2025
£'000
2024
£'000
CEO exit and settlement 744
Integration and restructuring costs 420 571
Supplier charges in dispute 236 434
M&A projects 90 194
Fair value adjustment of contingent consideration liability 80 (117)
Total 826 1,826

Amortisation of intangible assets was £1.56m (FY24: £1.70m) in the year, of which £1.33m (FY24: £1.47m) relates to the amortisation of acquired intangible assets from acquisitions and £0.23m (FY24: £0.22m) relates to the amortisation of software development and licence costs.

There was no impairment of intangible assets in the year (FY24: £3.72m). The managed IT services cash-generating unit (CGU) goodwill is comprised of acquisitions dating from 2016 to 2022. Based upon a prudent assessment of the future performance of these acquisitions (being the 'managed IT services CGU'), management's view is that the CGU is not impaired (FY24: impairment of £3.72m).

Net finance costs decreased in the year to £0.10m (FY24: £0.57m) due to interest received of £0.37m (FY24: £0m) on the holding of cash reserves relating to the fund raising of £10.59m net during the year. The loan balance has increased to 31 March 2025 of £4.77m (31 March 2024: £4.74m). Finance costs also include £0.04m (FY24: £0.11m) of non-cash finance charges for the unwinding of discount on contingent consideration and the amortisation of the loan arrangement fee.

The share-based payments charge of £0.20m for the year (FY24: £0.19m) relates to charges for new share schemes introduced in the year (see over).

The reconciliation of operating profit to Adjusted EBITDA is shown in the table below. The Directors consider that Adjusted EBITDA is the most appropriate measure to assess the business performance since this reflects the underlying trading performance of the Group. Adjusted EBITDA is not a statutory measure and is calculated differently by each company.

Reconciliation of operating (loss) to Adjusted EBITDA 2025
£'000
2024
£'000
Operating (loss) (2,349) (5,996)
Depreciation 538 570
Amortisation of intangible assets 1,559 1,696
Impairment of intangible assets 3,718
EBITDA (252) (12)
Exceptional items 826 1,826
Share-based payments 197 194
Share scheme set-up costs 174
Adjusted EBITDA 945 2,008

Taxation

The Group has a tax credit of £0.62m this year (FY24: £0.67m) which principally arises from the deferred tax credit movement in the period. The corporation tax current debit of £0.01m (FY24: £0.08m credit) is as a result of R&D tax credits adjustment in relation to previous periods. The deferred tax movement is a £0.56m credit (FY24: £0.59m credit) due to the increase in amortisation of acquired intangibles recognised in the consolidated statement of comprehensive income.

Consolidated statement of financial position

At the year end, the Group's total net assets are £23.73m (FY24: £14.77m). The major driver of this movement was the fundraising mid-year of £10.59m (net of fees) completed fully via an equity placement, resulting in a corresponding increase in share reserves.

Non-current assets of £23.83m (FY24: £24.50m) include intangible assets of £22.39m (FY24: £22.66m).

Within intangible assets, there were additions of £0.33m ascribed to customer relationships and £0.39m ascribed to goodwill. These both wholly relate to the acquisition of the trade and assets of Crossword Consulting Limited. Payment was made via an up-front cash consideration of £0.31m, and a post conditional payment of £0.13m, now paid after the year end. The balance relates to a net liability position of £(0.28)m on the assets acquired at the acquisition date.

Within intangible assets, there were also systems development additions of £0.57m, which largely comprise the capitalisation of internal and external development costs related to our bespoke AI service desk platform, a major initiative in the year to put cutting-edge AI tooling in the hands of our service desk engineers.

An impairment of goodwill in the managed IT services CGU of £3.72m was recorded in the prior year only. The remaining movement year-on-year relates to ordinary amortisation and depreciation.

Property, plant and equipment was £1.44m (FY24: £1.85m), within which there were £0.18m of additions relating largely to computer and office expenditure (FY24: £0.45m).

The gross trade debtor balance of £2.94m compares to £1.58m in the previous year, with the increase driven by timing of invoicing on several large contracts. The prepayment balance of £2.37m (FY24: £2.32m) and the contract liabilities balance (i.e. 'deferred income') of £3.72m (FY24: £2.78m) have increased marginally. This is due to the working capital model of the Truststream business where customers are typically invoiced annually in advance and costs from suppliers are typically received annually in advance. Accordingly, the respective income and costs are deferred on the balance sheet and recognised over the period of the contracts.

Cash flow and net debt

The Group's financial position is a net cash position at 31 March 2025 of £3.60m (31 March 2024: net debt £(3.40)m). This includes contingent consideration at 31 March 2025 of £0.09m (31 March 2024: deferred consideration of £1.75m). The gross cash balance at 31 March 2025 was £8.74m (FY24: £1.94m). Following a fund raising of £10.59m (net of fees) in the year, cash balances have been utilised in satisfaction of: (i) £1.78m in the Truststream Year 2 earn-out (contingent consideration); (ii) £0.57m in relation to internal investment on internal systems; and (iii) £0.31m in relation to the acquisition of the trade and assets of Crossword Consulting.

The consolidated statement of cash flows reflects payment of £1.83m contingent consideration relating to the acquisition of Truststream (FY24: £0.89m). The cash outflow for property, plant and equipment of £0.18m (FY24: £0.45m) includes expenditure on internal hardware. The payments to acquire intangible assets of £0.57m (FY24: £0.11m) includes the capitalisation of internal development costs related to our bespoke AI service desk platform.

In FY24, the Company made a purchase of £0.76m shares into treasury, relating to the exit settlement terms of the previous CEO. There were no further purchases in FY25.

Net cash/(debt) 2025
£'000
2024
£'000
Cash balances 8,740 1,943
Bank loans – current
Bank loans – non-current (4,770) (4,738)
Net cash/(debt) before lease liabilities 3,970 (2,795)
Lease liabilities – property (368) (604)
Net cash/(debt) 3,602 (3,399)
Deferred/contingent consideration (95) (1,751)
Net cash/(debt) including deferred/contingent consideration 3,507 (5,150)

£8.0m revolving credit facility

The Company continues to hold a £8.0m RCF provided by Santander in April 2022, to provide financial flexibility for acquisitions and working capital requirements. The utilised balance stands at £4.8m. The Group drew down £4.5m of RCF funds to finance the acquisition of Truststream in FY23. There have been no further drawdowns with the balance relating to interest charges.

The banking facility has a five-year term which expires in April 2027 and carries an interest rate of base rate +3.25% on drawn funds and 1.3% on undrawn funds. The bank covenants in the RCF are tested quarterly and calculated on total net debt to Adjusted EBITDA leverage and minimum liquidity. All bank covenants were met during the year.

Share option grants

During the year, SysGroup established three new share-based plans being:

  • 1. Value Creation Plan (VCP)
  • 2. Performance Share Plan (PSP)
  • 3. Save As You Earn Plan (SAYE)

The VCP is an equity-settled share-based payment scheme designed to incentivise Executive Directors and senior management. The VCP operates through SysGroup Holdings No 1 Limited (SGH), a wholly owned subsidiary, incorporated in FY25, that serves as a conduit vehicle for administering the plan. Under the VCP, participants receive nil cost options over 'A' ordinary shares in SGH at the commencement of the performance period (August 2024 to August 2029). Participants are entitled to share in the value appreciation of the Group's ordinary shares based on achieving specified

performance hurdles. The plan includes service conditions (continued employment) and market-based performance conditions (share price hurdles).

Under the PSP, eligible employees receive options that vest subject to continued employment and the achievement of earnings per share (EPS) performance targets measured over a three-year period.

Under the SAYE scheme, employees are granted options to purchase ordinary shares at a discount to the market price at the date of invitation. Participation requires employees to enter into a savings contract with monthly contributions over a three-year period.

More detail is provided in the remuneration report and note 9 to the financial statements.

KPIs

The Board of Directors reviews the performance of the Group using the financial measures outlined below and an explanation of the financial results is provided in the financial review above.

2025 2024 Change %
Revenue £20.50 £22.71m (10)%
Recurring revenue as a % of total revenue 79% 76% +3pp
Gross profit £10.01m £10.40m (4)%
Gross margin % 49% 46% +3pp
Adjusted EBITDA1 £0.95m £2.01m (53)%
Statutory (loss) before tax £(2.45)m £(6.57)m 63%
Net cash/(debt)2 £3.60m £(3.40)m 206%

1 Adjusted EBITDA is defined as profit before net finance costs, tax, depreciation, amortisation, impairments, shared based payment charge, share scheme set-up costs and adjusting items.

2 Net cash/(debt) represents cash balances less bank loans and lease liabilities.

Owen Phillips Chief Financial Officer 23 July 2025

Strategic report Principal risks and uncertainties

The Board holds ultimate responsibility for overseeing the Group's principal risks and uncertainties which are considered in the context of the nature, size and complexity of the business.

To support this oversight, the Audit Committee has delegated authority to a dedicated Risk Subcommittee. Operating within its Terms of Reference, the Subcommittee meets quarterly to review, analyse, and assess key risks. It reports findings and updates

to the Audit Committee, ensuring effective risk monitoring and governance.

A detailed description of the principal risks and uncertainties faced by the Group, their potential impact, mitigating processes, and controls are set out below.

Impact on the business from a cyber-attack that prevents business operations

Likelihood: MEDIUM

Cyber-attacks are becoming increasingly prevalent across all types of businesses – from SMBs to large multinational enterprises. These attacks are often financially motivated and may involve attempts to access confidential consumer or business data, infect systems with malware, or carry out Distributed Denial of Service (DDoS) attacks targeting IT infrastructure or websites.

The consequences for businesses can be severe, ranging from disruption to core operating systems and halted online trading, to the threat of exposing sensitive information. Such incidents not only impact operations but can also damage customer trust and reputational integrity.

Principal risk Potential impact How we mitigate the risk

As a provider of cybersecurity services, SysGroup fully recognises the growing threat cyber-attacks pose to businesses of all sizes. We apply the same high standards internally as we deliver to our clients, with a robust IT security framework designed to mitigate risk and ensure operational resilience. Our infrastructure includes multiple firewalls equipped with advanced security features, and we have recently strengthened our internal defences through the adoption of a leading cloud-based security platform.

To support business continuity and system resilience, we operate across multiple data centres, enabling effective failover and disaster recovery capabilities. Security awareness is embedded in our culture, with all employees receiving regular IT security training. This ensures continued vigilance against cyber threats, including phishing, social engineering, and best practices in physical and password security.

Cybersecurity risk is a recognised business threat and forms a core part of the Group's Business Continuity Plan, ensuring that appropriate measures are in place to respond swiftly and effectively in the event of an incident.

Principal risk Potential impact How we mitigate the risk

Over-reliance on high-value
customer contracts or
high-value industry sectors
Likelihood: MEDIUM
There is an inherent business risk
associated with over-reliance on a
limited number of key customers or
concentration within specific industry
sectors. This reliance can increase
vulnerability to revenue fluctuations
in the event of contract changes,
client losses, or sector-specific
downturns. A lack of diversification
may limit resilience and expose
the business to financial instability.
Actively broadening the customer
base and industry reach is a key focus
in mitigating this risk and supporting
long-term stability.
The Board actively monitors customer
concentration throughout the year, with
a target of ensuring that no single customer
accounts for more than 5% of total revenue.
This threshold was exceeded in the current
financial year, with the Group's largest
customer representing 7% of revenue.
However, this risk is mitigated by the Group's
diversified customer base across multiple
industry sectors, which reduces exposure
to sector-specific downturns. In addition,
the business has expanded its service
offerings, allowing it to attract a broader
range of clients and deepen relationships
with existing customers. This strategic
growth supports revenue diversification
and enhances long-term resilience.
Dependency on key suppliers
and partners
Likelihood: LOW–MEDIUM
The Group procures services from
key suppliers that are critical to the
ongoing operation of its business,
most notably providers of third-party
software and data centre services.
There is a risk that over-reliance on
a small number of critical suppliers or
partners could adversely affect service
delivery in the event of disruption,
underperformance, or strategic change
on their part. Such dependencies
could impact our operational resilience,
service continuity, and the overall
client experience.
We carefully select suppliers and
partners who align with our strategic
journey, values, and ethos, and who are
committed to delivering high-quality
products and services to our clients.
We maintain strong, ongoing relationships
with key partners, actively monitoring
their performance and ensuring their
continued alignment with our goals.
Where appropriate, we diversify our
supplier base to mitigate concentration
risk and implement contingency and
exit plans to protect business continuity.
Regular assessments of suppliers'
financial stability, operational capability,
and strategic fit further support
the resilience of our supply chain.
Ability to attract and retain
high-quality employees
Likelihood: MEDIUM
The Group's success relies heavily
on delivering high-quality service to
customers, which in turn depends
on maintaining a motivated and skilled
workforce. High employee turnover or
challenges in attracting talent pose a
risk of skill shortages and a potential
decline in service quality, which could
impact overall business performance.
Our employees are central to
the Group's success. We strive to recruit
high-calibre individuals who possess the
right skills, knowledge, and experience for
their roles, whilst embodying our corporate
values. The technology recruitment
market is highly competitive, particularly
for specialist skills. In response, the
Group recognises and rewards employee
contributions through annual pay reviews,
career development, and enhanced
responsibilities. We are committed to
investing in skill development via both
internal and external training programmes
and offer a comprehensive benefits
package. Across all levels, we encourage
our people to embrace innovation and seek
continuous improvement. Encouragingly,
we have seen progress in attracting the
key skills essential to our growth ambitions.
Failure in the Group's
network infrastructure
prevents SysGroup and our
customers from operating
key business systems
Likelihood: LOW
The data centres we utilise are linked
together by diverse fibre cables.
Should the whole network fail,
there would be an adverse impact
on SysGroup's systems and the
service provided to our customers.
The Group has designed its network
to have no single point of failure:
it connects with transit providers
at different geographical locations
with failover resilience.

Strategic report s172 statement

The Directors and the Board as a whole consider that they have acted in a way that would be most likely to promote the success of the Company for the benefit of its members as a whole (having regard to the stakeholders and matters set out in S172(1) (a) to (f) of the Companies Act 2006) in the decisions taken during the year ended 31 March 2025.

The Directors recognise the Group's primary stakeholders as employees, customers, suppliers, shareholders, the community, and regulators. The Board actively seeks to understand the interests of these stakeholders to ensure they are appropriately considered in decision-making processes.

To fulfil their duties, the Directors ensure that robust governance structures and processes are embedded throughout the Group's operations. The Group's strategy is determined by the Board after reviewing materials and presentations from the Senior Leadership Team. This encompasses the impact on each of our main stakeholders and ensures alignment to the Group's culture, the cornerstones of which are Learning, Integrity, Kindness, and Entrepreneurship.

The Group's strategy and purpose is to be the technology partner of choice specialising in the delivery and management of cloud, data, and security services to power AI and ML transformation. The Group offers an integrated set of modern technologies that collectively meets customers' end-to-end data needs including connectivity, cloud hosting, delivery, analytics, and governance of customer data, as well as a security layer for users and applications.

The Directors meet for six scheduled Board meetings, in between which monthly update calls are held to ensure effective oversight and strategic direction. Board papers provide a comprehensive review of the Group's financial performance, operational developments, and plans, as well as an analysis of opportunities and threats within the external market. In addition, the Board addresses key matters of strategic importance, including the delegation of authority, approval of the annual operating plan and forecasts, potential acquisitions, ESG strategy, capital structure and financing decisions, corporate governance, and the approval of the interim and annual report and accounts. The Board is also ultimately responsible for reviewing the effectiveness of the internal controls and risk management framework.

Board meetings are chaired by the Executive Chairman, Heejae Chae. The composition of the Board along with the diverse skills and experience that the individual Directors bring ensure that the Board is well placed in determining the strategic direction of the Group. The Board considers the interests of all key stakeholder groups, ensuring that decisions are both balanced and forward-looking.

The Board receives regular updates on the markets in which the business operates, ensuring a clear understanding of external dynamics and emerging market trends. Members of the Senior Leadership Team and senior management frequently present to the Board, providing insights into operational performance and strategic initiatives. The Board also holds dedicated sessions with the Senior Leadership Team to review progress on strategic priorities and key projects.

FY25 was a year of meaningful execution and strategic repositioning, as the Group adapted to meet the rapidly evolving demands of the technology market. Examples of key decisions taken in FY25 were:

  • •Consolidation of offices from six to four with the closure of the Liverpool and Bristol offices –reducing costs and improving efficiencies.
  • •Equity placing raising oversubscribed £11.2m (before transaction costs), which strengthened the Group's balance sheet.
  • •The strategic acquisition of Crossword Consulting expanded our portfolio to include cybersecurity consulting services, pentesting and VCISO capabilities. This not only strengthened our capabilities but also broadened our customer base, enabling us to deliver more comprehensive and integrated solutions.
  • •The implementation of our internal AI transformation, which integrates proprietary models with off-the-shelf solutions to streamline workflows and accelerate response times. To enhance AI awareness across the business, we are investing in roadshows, training programmes, and engagement initiatives, equipping teams with the knowledge and skills to leverage AI effectively.

Maintaining high standards of business conduct

Corporate governance

The Board recognises the importance of operating a robust corporate governance framework. Steps have been taken to further enhance these standards, and our compliance with the Quoted Companies Alliance Corporate Governance Code ('the QCA Code') is outlined on pages 34 to 40.

Employees

The Group's employees are key to the success of the business. We look to recruit high-calibre individuals and invest in their ongoing learning and development needs through internal and external training. The Group has a wide provision of employee benefits that is regularly monitored against the market and enhanced each year.

At SysGroup, we foster a culture of open communication, encouraging all employees to engage actively with their line managers and colleagues. The Senior Leadership Team meets on a weekly basis to ensure strategic alignment and maintain focus on key priorities. To gain meaningful insight into the employee experience, we conduct staff surveys on an annual basis. The feedback gathered from these surveys plays a crucial role in shaping the decisions of both the Directors and the Senior Leadership Team. Notably, this has led to impactful initiatives such as the implementation of hybrid working patterns – enhancing employee wellbeing – and the introduction of a comprehensive personal development programme aimed at motivating staff and supporting long-term career progression.

At SysGroup, we work hard, move fast, and support one another. We measure our success by the success of our customers, and we hold ourselves –and each other – accountable to high standards, mutual respect, and exceptional delivery. There are no egos and no silos. We believe that enjoying the journey – whether with each other, our partners, or our customers – is a vital part of our culture.

Our organisational values form the foundation of our culture and guide how we operate with responsibility and purpose. These cornerstones drive the culture of our business and are:

Learning

We foster a culture of continuous learning, recognising that the development of talent strengthens our business by enhancing output quality and supporting employee retention with growth opportunities. Our comprehensive training and development programmes empower employees to achieve accreditations and professional qualifications across various fields. Additionally, we actively promote an environment where curiosity and knowledge sharing thrive, ensuring a dynamic and engaging workplace.

Integrity

Integrity is the cornerstone of any successful business, encompassing adherence to moral and ethical principles, honesty, and consistency in actions, values, methods, and outcomes. It is about making the right choices, even when unnoticed. Our governance standards serve as a strong foundation for upholding integrity, with leadership from the Board driving a culture of ethical responsibility throughout the organisation.

Kindness

Businesses thrive when they build and maintain strong relationships. By demonstrating appreciation and respect for others, we cultivate a culture of inclusivity and empathy that encourages positivity and support. Professionalism and thoughtfulness

guide our interactions both within the organisation and with our external stakeholders. By embracing kindness, we create an environment where everyone feels valued, empowered, and supported.

Entrepreneurship

Innovation, risk-taking, and proactive thinking are vital to driving business growth and success. We empower employees to explore new concepts, take initiative, and tackle challenges with a solution-oriented mindset. By cultivating an entrepreneurial spirit within our organisation, we remain competitive and adaptable in an ever-evolving market landscape.

Customers and suppliers

The Board evaluates strategic decisions that could significantly impact our customers, including our service and product portfolio, supplier partnerships, and operational structure. These discussions are key to ensuring that we continue to deliver a service of value and excellence, aligning our offerings with customer needs and market demands.

Customers

Customer satisfaction is at the core of our operations. Our Account Managers, Chief Operations Officer and Chief Technology Officer regularly engage with customers to understand their IT needs, ensuring solutions are delivered efficiently and cost-effectively. Leading these efforts is our Head of Customer Experience, who works closely with customers to resolve IT challenges and enhance service quality. We actively measure and track customer feedback to uphold high standards and drive continuous improvement.

Suppliers

The Board is regularly briefed on strategies related to key suppliers and partners, ensuring a balance between strong relationships, delivering value to customers, and maintaining high-quality service levels. SysGroup conducts monthly payment runs to suppliers, supporting consistency in financial operations.

Our approach to supplier management focuses on securing high-quality, cost-effective goods and services for our customers. Engagement begins at the selection process, where product and service specifications are assessed to align with our requirements, supported by thorough due diligence. This collaboration continues throughout the procurement journey, reinforced by regular monthly or quarterly meetings to uphold standards and drive ongoing improvement.

Regulators

As an AIM-listed Company, we uphold high standards of regulatory compliance and internal governance as detailed in our Corporate Governance Report. We adhere to all applicable regulations, including the AIM rules, the Companies Act, the Market Abuse Regulation, Employment legislation, GDPR, Health & Safety, and Anti-Bribery and Corruption. Ensuring compliance is fundamental to our operations and reflects our commitment to ethical business practices.

The community and environment

We aim to have a positive impact on the local communities in which we operate. We encourage and support our employees to participate in charitable events. We partner with organisations to donate unused or refurbished laptops and donate office furniture and equipment to not-forprofit organisations.

Our Environmental, Social and Governance ('ESG') policy aims to embed and enhance ESG in the business, to improve our environmental impact and to make disclosures on our carbon footprint. Our ESG report can be found on pages 20–25.

SysGroup is generally a low-waste business, and our offices recycle to the fullest extent possible. We are committed to continually improving our practices to support sustainability and community welfare.

Shareholders

The Directors recognise the importance of shareholder engagement in ensuring the Company's strategy, business model and financial performance are well understood. Throughout the year, the Executive Chairman and Chief Financial Officer meet with investors to discuss key matters. Shareholders are encouraged to attend the Annual General Meeting, where all Board members are present to address questions relevant to the business of the meeting. Additionally, Non-Executive Directors remain accessible for shareholders wishing to raise any concerns.

The annual report and interim announcement serve as essential communication tools for our shareholders, offering a clear and comprehensive overview of business performance, financial position, organisational changes, and strategic direction. Additionally, our website provides regular updates, both regulatory and non-regulatory, ensuring transparency and accessibility of key information.

Environmental, social and governance (ESG) report

At SysGroup, we aim to continue to grow our business sustainably–delivering value to our stakeholders whilst minimising our environmental impact.

Strategic report

Whilst we are not currently subject to mandatory ESG regulatory reporting requirements due to our size, the Board has decided to proactively commit to reducing our environmental impact and supporting local communities. Consequently, an ESG Project was launched to understand the environmental and social impacts of our operations. The project includes disclosing our Greenhouse Gas (GHG) emissions and reporting on our social and governance activities.

Operating as a responsible business is at the heart of our purpose, culture, and core values. We are committed to acting with transparency and accountability across every aspect of our operations.

Governance

SysGroup delivers advanced technology solutions in cybersecurity, cloud services, connectivity and digital transformation–enabling businesses to scale and succeed in an increasingly data-driven world. Our services empower clients to understand and benefit from industry-leading technologies and advanced hosting capabilities for measurable success.

Our business structure and practices are aligned with our core values, ensuring we meet our strategic objectives with integrity. The SysGroup Board has overall responsibility for the Group's ESG strategy and ensures that the Group builds a business strategy that remains resilient in the face of climate change.

At SysGroup, we work hard, move fast, and support one another. We measure our success by the success of our customers, and we hold ourselves – and each other – accountable to high standards, mutual respect, and exceptional delivery. We believe that enjoying the journey – whether with each other, our partners, or our customers – is a vital part of our culture.

Our organisational values – Learning, Integrity, Kindness, and Entrepreneurship – form the foundation of our culture and guide how we operate with responsibility and purpose. These values are being actively embedded into our daily operations, shaping ethical decision-making, transparent communication, and a collaborative work environment.

Employees

Employee engagement

We recognise that a motivated and engaged workforce is fundamental to our sustained success. To support this, we actively encourage our management team to maintain regular face-to-face meetings with their team members, providing meaningful opportunities to discuss both professional goals and personal wellbeing.

Our People and Culture (P&C) team leads initiatives that encourage group-wide engagement whilst strengthening local connections across our office network. By empowering teams to drive activities, we create more inclusive, communityfocused experiences that reflect the unique character of each location.

We have prioritised capturing employee feedback through engagement surveys, which offer critical insights into the employee experience and highlight opportunities for enhancement. Our most recent survey, conducted in March 2025, highlighted key areas to advance, particularly in professional growth, employee development and internal communication. In response, we have introduced a personal development programme for each employee closely aligned with our Skills Matrix and Objective and Key Results (OKR) framework. This initiative provides access to external resources to support continuous career development. To strengthen internal communication, we have launched a new fortnightly newsletter to share company updates, celebrate individual achievements and highlight relevant sector news. Additionally, we also host regular Townhall meetings. These sessions provide a platform for the Senior Leadership Team to deliver strategic updates and address current topics, whilst offering employees the opportunity to ask questions and share feedback.

To further strengthen unity and cross-team interaction, we actively encourage social engagement through fun and inclusive initiatives. These include inter-office quizzes, designed to spark friendly competition and collaboration across different sites. We also host board game clubs at each office – relaxed, informal spaces where colleagues can unwind, connect, and build relationships beyond their daily roles.

We remain committed to strengthening employee engagement across the Group and will continue to evolve our processes to ensure we foster a positive, inclusive, and supportive workplace culture.

Learning and development

We remain committed to developing our employees' technical skills. As part of the personal development programmes, we run a programme of training colleagues in ML and AI capability. Colleagues are granted permission to complete relevant training courses, to develop their knowledge and skills. In FY25, we supported employees through professional qualifications such as Augmentative and Alternative Communication (AAC), and technical certificates such as Cisco Certified Network Associate (CCNA) and similar from Microsoft and CyberArk. These efforts aim to provide tailored pathways for career advancement.

In partnership with Edinburgh Napier University, we deliver a Cyber Graduate Apprentice Programme, offering apprentices the opportunity to gain hands-on experience at SysGroup. Graduate apprentices spend four days a week working in the business and one day attending university. This year we are onboarding four additional graduates. This continued success of the programme highlights the effectiveness in nurturing talent and developing future professionals. Encouraged by these achievements, we are exploring opportunities to replicate this model across other areas of our business.

Employee welfare

At SysGroup, the wellbeing and welfare of our employees remain a top priority. This commitment shapes how we structure our operations and make decisions. We recognise that clear, purposeful communication and efficient meeting practices not only lead to stronger business outcomes but also help reduce stress, support work-life balance, and foster a more positive and inclusive working environment. By encouraging open dialogue and minimising unnecessary pressures or misunderstandings, we aim to enhance both individual welfare and overall team performance.

We operate a hybrid working model that empowers our teams to balance remote work with in-office collaboration – supporting productivity, connection, and overall wellbeing. When working on-site, employees have access to dedicated spaces for relaxation and informal interaction, including amenities such as table tennis and pool tables. These areas offer opportunities to recharge, strengthen team relationships, and unwind in a casual setting. Together, these elements help foster a positive, people-first culture where employees feel valued and supported both professionally and personally.

Employee benefits

At SysGroup, we aim to provide benefits to our employees wherever possible. All employees are offered the opportunity to sign up for a private medical insurance scheme upon completing their probation period. They can increase their level of insurance coverage and add their families to the Group scheme at a reduced rate compared to the external market rate.

In addition, we provide access to counselling services, offering professional support to help employees manage personal or work-related challenges. We also sponsor a scheme which provides financial reimbursement for holistic alternative therapies and health services, reflecting our commitment to the overall wellbeing of our employees. These benefits are designed to ensure that our employees have the resources they need to thrive both professionally and personally

Diversity, equality, and inclusion

Acknowledging the well-recognised underrepresentation of women in the IT industry, SysGroup is committed to fostering greater gender diversity and actively encouraging more women to pursue careers within the sector and at SysGroup specifically. To further support our efforts, we have introduced an enhanced maternity policy designed to better accommodate and support working mothers. Additionally, our adoption of hybrid working provides greater flexibility for all employees, helping to promote a healthier work-life balance and a more inclusive working environment. These initiatives reflect our broader commitment to creating a diverse, supportive, and equitable workplace for everyone.

Social

At SysGroup, we are committed to acting responsibly and making a positive impact on our employees and the communities in which we operate.

Charitable and local communities

We aim to have a positive impact on local communities. We try to 'buy local' and partner with local businesses, where possible, to support the local economies. We are committed to promoting the circular economy and therefore donate old furniture to not-for-profit organisations, providing them with good condition second-hand office equipment, alleviating significant costs for the organisations.

Environment

Responsible environmental operation is a core value embedded in our culture and integral to our evolving ESG strategy.

We are dedicated to continually developing and enhancing our ESG approach by deepening our understanding of ESG processes and assessing our environmental impact. To support this growth, we are committed to improving our data collection methods and introducing new initiatives aimed at making SysGroup a more sustainable business. This includes a focus on minimising our environmental footprint across all operations, particularly GHG emissions.

Given the nature of our business, our waste primarily consists of domestic waste. We actively promote recycling by providing clearly marked recycling bins throughout our offices and encouraging employees to recycle wherever possible through visible posters and signage.

When IT equipment is no longer needed and cannot be donated, we recycle it responsibly through Computer Equipment Recycling (CER). This partnership ensures compliance with General Data Protection Regulation (GDPR) by securely removing and restoring data before recycling. Profits from equipment retail sales through this collaboration are donated to UK charities. Furthermore, our partnership with Collecteco helps us reduce waste generation and supports the principles of a circular economy.

SysGroup remains steadfast in considering environmental impact in our business decisions and strives for sustainability at every opportunity.

Water

Although we do not operate in a high waterintensive sector, we try to ensure that water consumption by employees, across the Group, is kept to a minimum.

Materials

We recognise that our operations have an impact on the environment, and we aim to minimise the negative effects as much as possible. To this end, we aim to partner with companies that share our ethos or ESG values. When sourcing materials, we particularly engage with companies committed to operating responsibly, both environmentally and socially. For each office fit-out, we strive to source ethically and sustainably made products, including those that incorporate recycled materials.

Greenhouse Gas emissions

Reducing our greenhouse gas emissions is a key focus of our sustainability journey. We are working towards an ambition of achieving net zero for scope 1 and 2 emissions by 2030.

Our emissions are defined and classified as follows:

  • •Scope 1 emissions are direct GHG emissions that occur from sources that we control our own, i.e., gas usage and transport fuels. In FY2024/2025, our total Scope 1 emissions were 42.65 tCO2e.
  • •Scope 2 emissions are indirect GHG emissions associated with our purchase of electricity. Our offices and data centre racks consume electricity, which comprises 89% of our total Group emissions. In FY2024/2025, our total Scope 2 emissions were 337.22 tCO2e.

Table 1: SysGroup Scope 1 and Scope 2 emissions for FY2024/2025

Emissions scope FY2024/2025
emissions (tCO2e)
Percentage of
total emissions
Scope 1 42.65 11%
Scope 2 337.22 89%
Total 379.87 100%

Data centres

Energy consumption in our data centres is a key contributor to our Scope 2 emissions, accounting for 337.22 tCO₂e in FY2024/2025. Whilst we have limited direct control over the energy infrastructure of the data centres we utilise, we are taking proactive steps to minimise our environmental impact.

This year, we streamlined our data centre footprint by exiting the Bristol data centre facility and migrating the majority of our services to the Vantage data centre in Cardiff. Vantage has made a public commitment to achieve net zero emissions by 2030. In the next financial year, we will focus on further improving energy efficiency in this area, supporting customers to optimise their use of rack space and avoid both under-utilisation and excessive power consumption.

We also intend to deepen our engagement with our data centre providers to better understand their energy consumption profiles and carbon reduction initiatives. Through these partnerships, we aim to support and accelerate their efforts towards sustainable operations, energy efficiency improvements, and emissions reductions across our cloud hosting environments.

FY2024/2025
consumption kWh
FY2023/2024
consumption kWh
FY2022/2023
consumption kWh
Percentage
change from
FY2024/2025
against baseline
Utility and scope Total
Scope 1 total 198,365 137,762 142,939 +39%
Natural Gas (Scope 1) 28,500 35,175 85,136 –67%
Transportation (Scope 1) 169,865 102,587 57,803 +194%
Scope 2 total 1,745,241 1,741,398 1,430,125 +22%
Grid-Supplied Electricity (Scope 2) 1,745,241 1,741,398 1,430,125 +22%
Total 1,943,606 1,879,160 1,573,064 +24%

Table 3: SysGroup Total Location-based Emissions (tCO2e) Scope 1 and Scope 2

FY2024/2025
consumption tCO2e
FY2023/2024
consumption tCO2e
FY2022/2023
consumption
tCO2e (baseline)
Percentage
change from
FY2024/2025
against baseline
(2022/2023)
Utility and scope Total
Scope 1 total 42.65 29.45 28.67 +49%
Natural Gas (Scope 1) 5.22 6.43 15.54 –66%
Transportation (Scope 1) 37.43 23.02 13.13 +185%
Scope 2 total 337.22 360.60 276.56 +22%
Grid-Supplied Electricity (Scope 2) 337.22 360.60 276.56 +22%
Total 379.87 390.05 305.23 +24%

Travel increased during the year, reflecting new appointments both within the business and through new partnerships and supplier relationships. This resulted in a greater number of face-to-face meetings, supporting the development and strengthening of these important relationships.

The data centre consolidation exercise and the closure of two offices have resulted in a marginal improvement in electricity consumption. As outlined above, we expect to achieve further efficiencies through the continued optimisation of our data centre facilities, an area we will focus on in the coming year.

Table 4: SysGroup Total Emissions Intensity Metric

tCO2e/£m turnover 19.72 18.03 14.63 +35%
Intensity metric FY2024/2025
intensity metric
FY2023/2024
intensity metric
FY2022/2023
intensity metric
Percentage
change from
FY2024/2025
against baseline

Energy efficiency

We are focused on gaining a thorough understanding of our environmental impact and accurately measuring it. By deepening our insight into energy consumption and our carbon footprint, we can identify emissions hotspots and key areas of environmental impact across our operations. This knowledge empowers us to target improvements more effectively, implement sustainable practices, and reduce our overall carbon emissions.

Energy efficiency is embedded in our decisionmaking processes and driven throughout the business. Over the past year, we reviewed and consolidated our supplier base and streamlined operations by reducing the number of data centres we occupy – steps that contribute to both operational efficiency and environmental performance.

In-depth, ongoing reviews of our processes and policies have further informed the development of our ESG strategy, supporting the introduction of new social and environmental initiatives. Our people also play a vital role in driving change through a companywide sustainability initiative.

Methodology

Scope 1 and Scope 2 consumption and CO2e emissions data has been calculated, in line with the 2019 UK Government environmental reporting guidance and the GHG protocol – a Corporate Accounting and Reporting Standard. Government Emissions Factor Database 2023 version 1.1 has been used, utilising the current published gross calorific value (CV) and kgCO2e emissions factors relevant for reporting year 01/04/2024 – 31/03/2025. An intensity metric has been calculated using total tCO2e figures, and the selected performance indicator agreed with SysGroup PLC for the relevant report period (total turnover), which was £20.50m and £22.70m in FY2024/2025 and FY2023/2024, respectively.

Governance report Board of Directors

Heejae Chae Executive Chairman N

Heejae was appointed Executive Chairman on 26 June 2023. Prior to this, he served as the Chief Executive Officer of AIM-listed Scapa Group plc, a globally recognised supplier of healthcare and industrial products. Heejae is also a Non-Executive Director and Chairman of the Remuneration Committee at IP Group plc, as well as a Non-Executive Director at Elementis plc.

Owen Phillips Chief Financial Officer

Owen was appointed Chief Financial Officer with effect from 11 March 2024. Owen is a Chartered Accountant, having qualified in 2007. Prior to this appointment, Owen was Director in the finance function at Matillion Limited, a leading provider of cloud data integration.

N R

Mike Fletcher Non-Executive Director

Mike was appointed as a Non-Executive Director on 8 January 2018. Mike has extensive public markets experience and is joint Managing Partner of Arete Capital LLP, a specialist venture and advisory business. Mike also sits on the Board of several privately owned growth companies.

Paul Edwards Non-Executive Director

Paul was appointed as a Non-Executive Director on 25 September 2023. Paul is currently Chief Financial Officer of Tatton Asset Management plc and has previously served as Group Finance Director for a number of quoted companies, including Scapa Group plc and NCC Group plc.

Mark Reilly Non-Executive Director

Mark was appointed as a Non-Executive Director on 12 December 2023. Mark is currently Managing Partner at IP Group plc. Mark was previously a Non-Executive Director at Actual Experience plc and Mirriad Advertising plc.

Non-Executive Director

Davin was appointed as a Non-Executive Director on 10 June 2024 and has over 25 years of experience in the technology industry. He served as CEO at Ignite Technologies, an enterprise software company, and subsequently founded Brightrose Ventures to advise, acquire, and operate software companies.

Full biographical details of the Directors can be found on our website at www.sysgroup.com

Committee Membership
N Nomination Committee R Remuneration Committee A Audit Committee Committee Chairman

Governance report Directors' report

The Directors present their annual report and audited financial statements for the year ended 31 March 2025.

Principal activities

The principal activities of the business are the provision of managed IT services specialising in the delivery of cloud, data and security services to power AI and ML transformation.

Business review and future developments

A review of the Group's operations and performance for the 12 months to 31 March 2025, a summary of the financial position at the year-end, and an indication of the outlook for the future is contained in the strategic report.

Results and dividends

The consolidated statement of comprehensive income for the year is set out on page 52. The Directors do not propose the payment of a dividend for the year ended 31 March 2025 (FY24: £Nil).

Financial instruments

Davin Cushman Non-Executive Director The Group uses various financial instruments. These include bank loans, lease contracts, cash and various items, such as trade receivables and trade payables, that arise directly from its operations. The main purpose of these financial instruments is to raise finance for the Group's strategic growth and to manage finance for the day-to-day operations of the business. The existence of these financial instruments exposes the Group to a number of financial risks, which are described in more detail in note 3 to the Accounts.

Liquidity risk

The Group seeks to manage financial risk by ensuring sufficient liquidity is available to meet foreseeable needs and to manage cash assets safely and profitably. Cash flow forecasts are maintained and monitored as part of the Group's three-year, 12-month and monthly forecasts. Short-term flexibility is achieved through available cash balances and an overdraft facility.

Interest rate risk

The Group finances its operations and capital investments through operational cash generation. The Group has commercial lease agreements in place for office properties and occasionally leases are used for equipment purchases. The bank facility is on a variable interest rate, which the Directors consider appropriate in the current economic environment.

Foreign exchange risk

A small number of suppliers invoice in USD. Foreign exchange exposure is closely managed, including holding limited funds in USD. Alternate suppliers invoicing in GBP are also sought where suitable.

Credit risk

The Group's principal financial assets are cash, and trade and other receivables. These balances are actively monitored to avoid significant concentrations of credit risk; however, the total of the cash balances and trade and other receivables represents the maximum exposure to credit risk. Dedicated resources within the Finance team manage credit risk by utilising credit agency rating services to assess the creditworthiness of new customers, and to monitor and address customer credit risks on a continuing basis.

Directors

The Directors of the Company who held office during the year are as follows:

Name Position held
Heejae Chae Executive Chairman
Owen Phillips Chief Financial Officer
Paul Edwards Non-Executive Director
Mark Reilly Non-Executive Director
Mike Fletcher Non-Executive Director
Davin Cushman (appointed 10 June 2024) Non-Executive Director

The interests of current Directors in shares and options are detailed in the Directors' remuneration report on pages 30 to 33.

Significant shareholdings

As at 23 July 2025, the Company has been notified of the following significant shareholdings:

Name Number of shares Percentage holding
Gresham House Asset Management Limited* 21,815,963 26.20%
Heejae Chae 8,657,575 10.39%
Canaccord Genuity Group Inc 8,000,000 9.61%
Darren Carter 5,788,158 6.95%
Herald Investment Management Ltd 4,194,581 5.04%
NR Holdings Limited 3,000,000 3.60%

* Relationship Agreement Gresham House Asset Management Limited.

Relationship agreement Gresham House Asset Management Limited

In June 2016, the Company entered into an agreement with Gresham House Asset Management Limited (formerly Livingbridge VC LLP) ('Gresham') (the 'Agreement'), under which Gresham is entitled to appoint a director to the Board for as long as it holds 10% or more of the Company's issued share capital, subject to diligence compliance by the Company's Nomad. Any such appointment would be on terms consistent with those of the other Non-Executive Directors. In the event of any conflict of interest, the Company will authorise it to the fullest extent permitted by law. Subject to applicable legal and regulatory requirements, the appointed director may share information, including sensitive or confidential material, with Gresham, provided it is necessary for Gresham to review its investment. Gresham is required to maintain the confidentiality of such information and comply with all relevant laws and regulations, including those relating to dealings in the Company's shares. To date, Gresham has not exercised its right to appoint a Director and the Company has not received any notice of intent to do so.

Disclosure of information to auditors

The Directors who held office at the date of approval of this Directors' report confirm that, so far as they are each aware, there is no relevant audit information of which the Company's auditors are unaware; and each Director has taken all the steps that he ought to have taken as a Director to make himself aware of any relevant audit information and to establish that the Company's auditors are aware of that information.

Going concern

The Directors have prepared the financial statements on a going concern basis which assumes that the Group and the Company will continue to meet liabilities as they fall due.

On 31 March 2025, the Group had a gross cash balance of £8.7m and a net debt position excluding deferred consideration and lease liabilities of £4.0m. The Group has a £0.5m unused overdraft facility and £3.3m of undrawn headroom in its Revolving Credit Facility (RCF) loan facility which is available for working capital and acquisitions.

In order to assess whether the Group is a going concern, the Directors have reviewed the base business forecast and a sensitised version for the period to September 2026.

In the base forecast there is considered ample headroom in the bank covenants, with the business starting with a strong cash position of £8.7m on 31 March 2025, following a £10.6m equity raise in June 2024. When coupled with high levels of cash conversion, the cash balance steadily improves over time under the base forecast.

In the sensitised forecast, which includes assumptions for a significant decline in revenue and profits, the Group maintains a positive gross cash balance, reduces net debt, and stays within the bank covenants. The Group has a business model with a high degree of financial resilience, since c80% of revenue is derived from contracted managed IT services which is a continuous and business-critical service supply to customers, providing comfort that the sensitised forecast is unrealistic.

The forecasts show that even under a downside scenario, the Group has adequate cash reserves to continue to operate for the foreseeable future. Therefore, the Directors continue to adopt the going concern basis of accounting in preparing the financial statements.

Auditors

Pursuant to s487 of the Companies Act 2006, the auditor will be deemed to be reappointed and BDO LLP will therefore continue in office.

By order of the Board

Wendy Baker Company Secretary 23 July 2025

Governance report Directors' remuneration report

Remuneration Committee

Membership of the Remuneration Committee comprises Mike Fletcher (Chairman), Paul Edwards, Mark Reilly, and Davin Cushman. The Committee meets at least twice a year and is responsible for determining and reviewing the policy for the remuneration of the Executive Directors and designated members of the Senior Management Team.

The Remuneration Committee approves the design and determines targets for any performance-related pay schemes; reviews the design and determines the targets for any share incentive plans, including the awards made under these plans; and establishes the policy for, and scope of, pension arrangements for each Executive Director.

Remuneration policy

The Group's remuneration policy is designed to attract, retain, and motivate high-calibre individuals who are committed to driving business growth and maximising shareholder value. The policy applies to both Executive Directors and senior employees, with rewards closely aligned to individual performance and the value delivered to shareholders. The Group places particular importance on transparency and alignment with shareholder interests; accordingly, the Remuneration Committee actively engages with major shareholders and makes itself available for consultation on all material long-term equity incentive arrangements before they are implemented.

Remuneration consists of fixed and variable components. Fixed pay includes base salary, defined contribution pension, and employee benefits, whilst variable pay comprises an annual performance-related bonus and long-term incentives. To ensure competitiveness and alignment with market best practices, the Group engages independent professional advisers to provide benchmarking advice when reviewing or adjusting incentive schemes.

Directors' service contracts

Heejae Chae and Owen Phillips each have a service contract, with mutual termination provisions of up to six months' notice.

Non-Executive Directors are appointed under a letter of appointment which covers such matters as time commitment, duties, and involvement in other business interests. The remuneration of the Non-Executive Directors is determined by the Executive Directors on the Board, based on benchmarking and research, and within the limits set in the Company's Articles of Association. The Non-Executive Directors receive a basic fee for membership of the Board and its Committees.

2024 Management Incentive Plans

The Company's approach to incentivisation aims to reward key contributors to Company performance with incentive structures that are tied to the delivery of shareholder value over a sustained period. These incentives are funded through the issuance of equity or equity-linked instruments.

At the General Meeting held on 24 June 2024, shareholders unanimously approved two new incentive plans:

  • 1. The SysGroup plc Value Creation Plan; and
  • 2. The SysGroup plc Performance Share Plan

These plans are integral to the overall remuneration structure for senior employees, designed to incentivise the management team to deliver substantial value and realise the Group's growth ambitions.

Key features of the incentive plans are:

  • Long-term focus: The long-term incentive arrangements are designed and intended to form a significant majority of remuneration for the senior team, if growth plans are realised.
  • Alignment with shareholder value: The potential remuneration under these plans will be earned if the management team meets the stretching targets, creating significant shareholder value in return.

Awards were granted on 20 August 2024.

Alongside the long-term incentives, the remuneration package also includes fixed pay and short-term bonus plans.

SysGroup plc Value Creation Plan (VCP)

The VCP is a one-off leveraged plan, designed to incentivise the Executive Directors and senior management to deliver significant returns for shareholders over a five-year period. Under the VCP, participants will receive (in the form of ordinary shares) a proportion of the returns delivered for shareholders if a threshold rate is achieved. Subject to meeting the hurdle rates (as described below), participants in the VCP as a whole are eligible to receive between 15% and 25% share of the value created for shareholders above the market capitalisation at the placing, depending on the Company's share price at the end of the performance period. The minimum hurdle rate that must be achieved before any value sharing occurs is 12.5% compound annual growth. In order for the sharing ratio to increase, share prices of £2.25 (i.e. c.47% compound annual growth) and £3.00 (i.e. c.55% compound annual growth) must be reached. These targets have been set at a significant premium to the Issue Price to incentivise and drive substantial growth.

Under the VCP, participants were originally granted conditional share awards over 'A' ordinary shares of £0.01 each in a wholly owned subsidiary holding company, SysGroup Holding (No 1) Limited (company number 15880286).

The value of the 'A' shares was based on the Unrestricted Market Value of the shares, as calculated by an independent adviser, for UK tax PAYE best estimate purposes. Under the original terms of the arrangement, participants were required to pay subscription monies to acquire their allocated 'A' ordinary shares. Although the awards were granted, the 'A' ordinary shares were not issued at that time, nor have they been issued subsequently. On 21 March 2025, the Remuneration Committee approved a modification to the structure of the VCP. Under the revised arrangement, the conditional share awards would be delivered in the form of a nil-cost share option, eliminating the requirement for participants to pay subscription monies. This modification was implemented to address practical and administrative complexities associated with collecting subscription payments, and to better align the incentive arrangement with its intended motivational objectives. Whilst the delivery mechanism changed, the economic outcome remains the same in that upon vesting the 'A' shares will convert to ordinary shares in SysGroup plc.

Heejae Chae and Owen Phillips have interests in the following share awards under the VCP:

Director Value Creation Plan
award options
Grant date Exercised
during
the year
Lapsed
during
the year
Vesting
period
Expiry
date
Heejae Chae 90 20 August 2024 26 June 2024 to
26 June 2029
26 June 2034
Owen Phillips 35 20 August 2024 26 June 2024 to
26 June 2029
26 June 2034

SysGroup plc Performance Share Plan (PSP)

The PSP is a discretionary incentive plan allowing for the grant of a variety of awards over ordinary shares ('Awards') to be made to eligible employees of the Group on an annual basis, with targets set over rolling three-year periods. Awards made under the PSP may take the form of options to acquire ordinary shares, conditional share awards, or awards of restricted shares. The vesting of Awards may be subject to the achievement of a performance target (which may comprise a combination of separate targets) measured over a specified three-year period. Awards may be satisfied by the issue of new ordinary shares or by the transfer of ordinary shares held in treasury or by the trustee of an employee benefit trust.

An offset feature is built into Awards for employees who are participants in both the VCP and PSP, reducing the number of shares vesting under the PSP to reflect shares realised under the VCP. Participants in the VCP have received awards under the PSP which take the form of nil cost options over ordinary shares in the Company, and which vest subject to performance against financial targets over a three-year period. The PSP awards for these individuals will not be exercisable until 26 June 2029, the measurement date of the VCP. If the VCP awards vest, a corresponding reduction will be made to the number of shares that vest under the PSP awards to ensure that participants benefit from only one of the plans. This prevents participants being remunerated twice for the same performance.

Director PSP options
over ordinary
0.01 share
Grant date Exercised
during
the year
Lapsed
during
the year
Vesting
period*
Expiry
date
Heejae Chae 582,633 20 August 2024 20 August 2024 to
20 August 2027
20 August 2031
Owen Phillips 210,084 20 August 2024 20 August 2024 to
20 August 2027
20 August 2031

* Participants in both the PSP and VCP may not exercise shares vested under the PSP until the VCP has also vested – five years from the date of grant.

SysGroup Sharesave Plan (Save As You Earn 'SAYE')

On 1 October 2024, the Company launched a three-year SAYE Plan, giving all employees the opportunity to save towards buying shares in SysGroup plc at a discounted option price ('Option Price'). The Option Price of £0.26 was set on 5 August 2024, using the mid-market closing price to which a 20% discount was applied. During the year, the following SAYE share options were held by the Executive Directors:

Director Shares under
option at
31 March 2024
Granted during
the year
Exercised
during
the year
Lapsed
during
the year
Shares under
option at
31 March 2025
Heejae Chae 35,673 35,673
Owen Phillips 35,673 35,673

Directors' interests in ordinary shares of SysGroup plc

The Directors in office at the end of the year had interests in the ordinary share capital of the Company at the date of this report as shown below:

Director Number of
ordinary shares
Percentage
interest
Heejae Chae 8,657,575 10.39%
Owen Phillips 60,606 0.07%
Mike Fletcher* 122,647 0.15%
Paul Edwards 151,515 0.18%
Mark Reilly 45,454 0.05%
Davin Cushman 303,030 0.36%

* Shares are held in the name of Colston Trustees Limited.

Directors' remuneration (audited)

The salaries of the Executive Directors are reviewed annually.

The annual salaries of the Executive Chairman and the Chief Financial Officer are £208,000 and £140,000 respectively.

A breakdown of salaries and benefits received by each Director (current and former), together with fees paid to the Non-Executive Directors, is set out below.

2025 2024
Director Salary/Fees
£'000
Bonus
£'000
Pension
£'000
BIK
£'000
Total
£'000
Salary/Fees
£'000
Bonus
£'000
Pension
£'000
BIK
£'000
Total
£'000
Mike Fletcher 44 44 44 44
Heejae Chae 208 8 15 231 154 7 12 173
Owen Phillips 140 9 10 159 9 1 10
Paul Edwards 44 44 22 22
Mark Reilly 44 44 13 13
Davin Cushman 44 44
Michael Edelson* 22 22
Mark Quartermaine** 31 31
Adam Binks*** 1,254 2 5 1,261
Martin Audcent**** 128 50 6 12 196
Total 524 17 25 566 1,677 50 15 30 1,772

* Michael Edelson ceased employment as a Non-Executive Director on 22 September 2023 (prior year).

** Mark Quartermaine ceased employment as a Non-Executive Director on 12 December 2023 (prior year).

*** Adam Binks ceased employment as Chief Executive Officer on 26 June 2023 (prior year).

**** Martin Audcent ceased employment as Chief Financial Officer on 11 March 2024 (prior year).

The remuneration report was approved by the Board of Directors and signed on its behalf by:

Mike Fletcher

Chairman Remuneration Committee 23 July 2025

Governance report Corporate governance report

Introduction

The Board is responsible for establishing the Group's values and standards, ensuring that its obligations to shareholders and other stakeholders, including customers, employees, communities, and suppliers, are understood and met.

To support the Company's governance framework, the Board has adopted the principles of the Quoted Companies Alliance Corporate Governance Code (the 'QCA Code'). Details of the Company's compliance with the 10 principles of the QCA Code 2023 are outlined below.

Board of Directors

During the year, the composition of the Board consisted of an Executive Chairman, an Executive Director and four Non-Executive Directors. Details of the Directors' appointments, retirements, and resignations can be found on pages 26–28.

The Board considers all the Non-Executive Directors to be independent in accordance with the principles set out in the QCA Code, with supporting details provided below. The Non-Executive Directors bring a diverse range of skills, experiences, and sector-specific knowledge, enabling them to provide constructive challenge and strategic insight. Their collective expertise ensures a balanced and objective perspective, helping to safeguard the interests of shareholders and contributing to the effective delivery of the Group's long-term strategy.

The Board has established a Schedule of Matters Reserved for its consideration, which includes the following responsibilities:

  • •Approval and ongoing review of the Group's long-term objectives, strategy and operating policies
  • •Approval of the Annual Operating Plan
  • •Changes to the Group's capital structure and its listing status
  • •Approval of acquisitions
  • •Oversight of financial reporting and controls, including major capital projects and treasury policies
  • •Corporate governance and risk management
  • •Ensuring regulatory compliance
  • •Appointment and re-appointment or removal of external auditor
  • •Approval of material policies, including the Health & Safety and Whistleblowing policies
  • •Undertaking a formal and rigorous review of its own performance and that of its Committees and individual Directors
  • •Determining the remuneration of the Executive Directors(s)
  • •Appointment and removal of Company Secretary

These matters are reserved for the Board to ensure appropriate oversight and alignment with the Group's objectives, governance standards, and long-term success.

The Board formally meets six times a year, with Board update calls held in the intervening periods to ensure ongoing communication. Ad-hoc meetings are scheduled at short notice as and when required. During the year, the Board met 14 times. Attendance at the Board and Committee meetings during the year was as follows:

Board Audit
Committee
Remuneration
Committee
Nomination
Committee
Meetings
Heejae Chae 14 3* 6* 1
Owen Phillips 14 3* 6* 1*
Paul Edwards 14 3 6 1
Mike Fletcher 12 3 6 1
Mark Reilly 14 2 6 1
Davin Cushman (appointed 10 June 2024) 11 3 4 0

* Although not a member of the Audit and Remuneration Committees, Heejae Chae may be invited to attend meetings of those committees. Similarly, Owen Phillips may be invited to attend Audit Committee, Remuneration Committee and Nomination Committee when considered appropriate, and such attendance is reflected above.

Davin Cushman, who joined part-way through the year, attended all Board and Committee meetings held following his appointment.

On 20 September 2024, Mark Reilly stepped down as a member of the Remuneration Committee.

Internal controls

The Group maintains an ongoing process for identifying, evaluating, and managing significant risks to achieving its business objectives. The Group's system of internal controls is designed to manage, rather than eliminate, the risk of failure in meeting those objectives. Whilst these controls provide reasonable assurance against material misstatement or losses, they cannot entirely eliminate risk. In addition, the Group insures against various risks, with coverage reviewed annually.

The Directors believe that the system of internal controls has operated effectively throughout the financial year and up to 23 July 2025. Given the current size of the Group, the Board has determined that an internal audit function is not required at this time, although this decision is kept under regular review to ensure it remains appropriate.

QCA Code principles

1. Establish a purpose, strategy, and business model which promote long-term value for shareholders

At SysGroup, our mission is to future-proof the IT foundations of UK organisations by leveraging digital transformation and emerging technologies. We help businesses remain resilient, agile, and competitive by creating long-term technology strategies that drive performance and adaptability in an ever-changing landscape. Our focus includes modernising legacy systems, embracing AI and automation, strengthening cybersecurity, and enabling cloud-native operations.

We are building a unified digital platform to support UK organisations in evolving their technology environments with confidence. This strategy is underpinned by developing and acquiring capabilities that enhance and future-proof our clients' IT foundations. Our core capabilities include AI, Data Science & Machine Learning, Modern Data Infrastructure, Connectivity & Integration, Digital Engineering & Cloud Transformation, and Cybersecurity & Resilience.

Following our investment in people and technology, these capabilities are delivered through five integrated solution pillars: Analytics, Connectivity, Cybersecurity, Hosting & Protection, and End-to-End Services. Together, these pillars allow us to assess, architect, implement, and manage each solution through expert consulting, professional services, and operational support.

We also continue to explore strategic acquisitions that complement our ability to deliver futureready solutions, including AI, cloud services, cybersecurity, and industry-specific expertise. For instance, in November 2024, we successfully acquired Crossword Consulting Limited, expanding our portfolio with cybersecurity consulting services. This acquisition not only strengthened our capabilities but also grew our customer base, positioning us to deliver more comprehensive and integrated solutions to our clients.

2. Promote a corporate culture that is based on ethical values and behaviours

The Directors are committed to high standards of corporate governance, ensuring transparency and accountability in managing the business. The Board fosters a culture of Learning, Integrity, Kindness and Entrepreneurship, which is embedded throughout the organisation. Further details relating to this can be found on pages 17–19.

We recently completed a skills matrix assessment to ascertain our current strengths and identify areas for development. This analysis confirms our commitment to investing in employee growth and career progression, ensuring they play an active role in our strategic journey. In addition, we have implemented OKRs (Objectives and Key Results) to ensure employees recognise and understand those strategic goals, with progress tracked and reported to the Board.

We have also conducted an employee engagement survey to gather valuable insights and improve our understanding of employee needs. In response, we have enhanced communication through newsletters, town hall meetings and in-person presentations. We have also introduced a comprehensive employee development plan designed to support continuous learning, upskilling and professional growth. This includes tailored training opportunities, support for gaining relevant qualifications, and clear pathways for career progression. These initiatives aim to increase employee engagement, foster stronger connections, and build a thriving, forward-thinking company culture.

3. Seek to understand and meet shareholder needs and expectations

Throughout the year, the Executive Directors engage with investors to discuss matters relevant to the Company. The Board recognises the importance of active shareholder engagement to ensure that shareholder needs and expectations are understood and addressed appropriately.

The AGM offers shareholders a valuable opportunity to engage directly with the Board, including the Chairs of the Board Sub-Committees.

Key information for shareholders, including the annual report (which includes the ESG report), interim announcement and other communications, is available on the Company's website. The Group also uses social media to share updates on the business, its strategy, and ongoing progress.

4. Take into account wider stakeholder interests, including social and environmental responsibilities and their implications for long-term success

Our stakeholders play a crucial role in shaping our strategy and are integral to our success. A deep understanding of their needs and expectations enables the Board to fulfil its duties under Section 172 of the Companies Act 2006, ensuring that the interests, concerns, and potential impacts on each stakeholder group are carefully considered. This insight is gained through Executive Board papers, customer feedback, and regular surveys.

Central to our organisation is an unwavering commitment to our customers. We place a strong emphasis on delivering outstanding service and exceeding customer expectations, underpinned by a culture of innovation, entrepreneurship, and high performance. Our dedication to understanding and meeting customer needs drives everything we do, ensuring we remain agile and responsive in a competitive market.

We carefully select suppliers based on the quality of their offerings, competitive pricing, and service excellence. We value long-term relationships with our suppliers, as they allow for collaboration on value-creating opportunities. New suppliers undergo a thorough onboarding process, and the Group ensures timely monthly payments through a structured and reliable payment system.

Our employees are a key stakeholder group, and their success is fundamental to the business. We prioritise the recruitment of high-calibre individuals and are committed to their continuous development through both internal and external training opportunities. The Group offers competitive remuneration and benefits packages, recognising that a modern, dynamic work environment is essential for attracting, retaining, and motivating top talent.

We recognise the importance of operating as a responsible business, with growth that is sustainably beneficial to our stakeholders, the communities in which we operate, and the environment. We are committed to acting responsibly in all aspects of our business, ensuring long-term value for both our people and the planet (our ESG report can be found on pages 20 to 25).

5. Embed effective risk management, internal controls and assurance activities, considering both opportunities and threats, throughout the organisation

The principal risks and uncertainties facing the Group are detailed on pages 15 to 16 of this annual report. The Board is regularly updated at its meetings on any significant developments, including the actions taken by management to mitigate or resolve these issues.

The Directors acknowledge their responsibility for the effective operation of the Company's and Group's internal control systems, which are designed to safeguard the Group's assets and ensure the accuracy and reliability of financial information, both for internal decision-making and external reporting. This control framework is supported through rigorous financial reporting processes and robust oversight mechanisms.

In setting the Group's strategy, the Board carefully considers the exposure to risks, including those related to climate change, and determines the appropriate tolerance to risk. The Board ensures that the balance of risks is assessed on a proportionate and material basis, taking into account both immediate and long-term impacts. To further enhance the management of risks and internal controls, the Audit Committee delegates authority to a sub-committee within the business that specifically focuses on these areas and reports regularly to both the Committee and the Board.

6. Establish and maintain the Board as a wellfunctioning, balanced team led by the Chair

The Board comprises six Directors: two Executive Directors (including the Executive Chairman) and four Non-Executive Directors. The diverse mix of experience, skills, and capabilities on the Board supports the Company in achieving its strategic goals. Heejae Chae serves as the Executive Chairman, a role the Board deems appropriate for the foreseeable future, as Heejae leads the development and execution of the Group's strategy and works to enhance governance standards. The breadth of expertise on the Board enables it to effectively inform and oversee the execution of the Company's strategy, ensuring both robust decision-making and strategic alignment.

Board meetings

The Board meets at least six times per year. In addition to the regular meetings, the Board holds update calls during the intervening periods. Additional meetings are convened as needed. The Board also maintains ongoing communication with its advisers and strives to stay informed about the perspectives of the Company's major shareholders.

The Board has delegated authority to its sub-committees: the Audit Committee, the Remuneration Committee, and the Nomination Committee. Membership of these Committees consists primarily of Independent Non-Executive Directors, except for the Nomination Committee, which is chaired by Heejae Chae. Each Committee operates under a set of Terms of Reference, outlining its specific responsibilities, which are reviewed on an annual basis.

The Board is confident that it maintains an appropriate balance between Executive and Non-Executive Directors and is adequately resourced to effectively discharge its duties and responsibilities.

The Company has robust procedures in place to monitor and manage any potential conflicts of interest among its Directors, with all such matters being reported to and addressed by the Board.

Board papers are circulated in advance of each meeting to provide Directors sufficient time to review the materials. The Executive Chairman generally chairs the meetings, ensuring that all Directors have the opportunity to ask questions, deliberate on key issues, and challenge the Executives when appropriate.

A schedule of key issues, known as 'Matters Reserved for the Board', outlines the critical decisions and topics that must be considered and addressed by the Board. This schedule is reviewed annually. An overview of the contents of the current schedule is provided under Principle 1 above.

Audit Committee

The Company has established an Audit Committee that comprises Paul Edwards (Chairman), Mike Fletcher, Mark Reilly, and Davin Cushman. The Audit Committee meets at least three times a year and is responsible for reviewing the integrity of the Group's financial statements, compliance with legal and regulatory requirements, and the adequacy and effectiveness of the Group's internal financial controls and risk management processes, including the need for an internal audit review. It also reviews the external auditors' performance and independence, and makes recommendations to the Board on their appointment.

The Group's auditors, BDO, attend the Audit Committee Meetings.

During the year to 31 March 2025, there were three Audit Committee meetings and the principal items discussed were:

  • •Review of the BDO planning, and full year audit reports
  • •BDO auditor independence, audit fee and engagement letters
  • •Review of going concern
  • •Review and approval of the interim results and preliminary announcement
  • •Review and approval of the annual report and accounts
  • •Review and approval of the management letters of representation
  • •Reviewed its Terms of Reference which were then adopted by the Board

The Group has not included a separate Audit Committee report in its financial statements. However, the contents typically found in such a report – including principal risks and uncertainties, the role and structure of the Audit Committee, and corporate governance disclosures – are included throughout the report and have been reviewed by the Audit Committee.

Remuneration Committee

The Company has established a Remuneration Committee that comprises Mike Fletcher (Chairman), Paul Edwards, and Davin Cushman. The Committee meets at least twice a year and is responsible for determining the remuneration of the Executive Directors. The Remuneration Committee also approves the design of, and determines targets for, any performance-related pay schemes, reviews the design of any share incentive plans, and determines the awards to the Executive Directors and other senior members of management.

There were six Remuneration Committee meetings during the year, and the principal items discussed were:

  • •Management incentive plans (Value Creation Plan and Performance Share Plan)
  • •Revised Terms of Reference (minor changes to align with QCA code and best practice)
  • •Directors' remuneration report for annual report
  • •Performance targets for PSP 2024

Nomination Committee

The Company has established a Nomination Committee that comprises Heejae Chae (Chairman), Mike Fletcher, Paul Edwards, Mark Reilly, and Davin Cushman. The Nomination Committee meets at least once a year and is responsible for reviewing the structure, size, and composition of the Board, leading the process for appointments, ensuring plans are in place for orderly succession to both the Board and senior management positions, and overseeing the development of a diverse pipeline for succession.

There was one Nomination Committee meeting during the year and the principal items were to review the Board composition and discuss and approve the appointment of Davin Cushman to the Board.

7. Maintain appropriate governance structures and ensure that, individually and collectively, the Directors have the necessary up-to-date experience, skills and capabilities

The composition of the Board provides a diverse balance of skills, experience and knowledge, all of which are crucial to the business's ability to achieve its strategic goals. Appointments to the Board are made with careful consideration, ensuring that each Director's skills and experience align with the specific needs of the Group. Biographical details of each Director can be found on page 26 of this annual report, as well as on the Company's website.

The Audit and Remuneration Committees allow the Independent Non-Executive Directors to meet and discuss key matters without the presence of the Executive Directors. This ensures that an independent perspective is applied to critical decisions affecting the business.

All Board members receive training as required, both during their onboarding process and throughout their tenure, and are entitled to seek independent professional advice if needed. Each year, Zeus Capital LLP, the Company's Nomad, provides training on the AIM Rules and the Market Abuse Regulation. Notably, Nomad refresher training was delivered during the January Board meeting to ensure all Directors remain current with regulatory requirements. Additionally, all Directors have access to the Company Secretary and are encouraged to request further training as necessary.

At the forthcoming Annual General Meeting, all Directors will seek election or re-election, in line with the Company's governance practices.

8. Evaluate Board performance based on clear and relevant objectives, seeking continuous improvement

The Executive Chairman is responsible for assessing the individual contributions of the Directors on an ongoing basis. The Executive Chairman is satisfied that all the Directors are making valued contributions, and the Board is working effectively together. Whilst the Company does not currently have a formal appraisal process for Directors, we intend to review our processes for Board performance evaluation over the next 12 months and to establish a more formalised framework for assessment and review.

9. Establish a remuneration policy which is supportive of long-term value creation and the Company's purpose, strategy, and culture

The Group's remuneration policy is designed to reward sustained performance by attracting, motivating, and retaining individuals of the highest calibre who are committed to growing the business and maximising shareholder value. This policy applies to both Executive Directors and senior employees, with rewards based on their individual performance and the value created for shareholders. The details of the remuneration policy, along with specific aspects of the remuneration structure, are outlined in the remuneration report, which can be found on pages 30 to 33.

10. Communicate how the Company is governed and is performing, by maintaining a dialogue with shareholders and other relevant stakeholders

The Board recognises that robust governance is essential to the success of the business. It believes that the composition of the Board, supported by its sub-committees, enables effective deliberation, discussion and execution of the Company's strategy. The Company is governed through clear, transparent processes that prioritise accountability and performance. Engaging in ongoing dialogue with shareholders and other key stakeholders is central to the Company's governance approach. This engagement helps the Board understand stakeholder needs and expectations, ensuring the Company's actions align with long-term strategic growth and shareholder value.

The ESG Report and the Remuneration Committee Report further demonstrate the Company's commitment to transparent governance. These reports provide detailed insights into how the Board monitors and addresses key areas such as financial integrity, environmental and social responsibility, and executive remuneration, reinforcing the Company's commitment to high standards of governance and stakeholder engagement. Financial integrity and other governance matters are overseen by the Board and the Audit Committee through regular monitoring and reporting.

Regular meetings are held with our principal shareholders to ensure open and transparent dialogue. The Executive Directors maintain these relationships on an ongoing basis, and the Chairmen of the Board Committees are available to engage with shareholders on key governance and strategic matters when appropriate. In addition, the Executive Directors communicates directly with institutional investors through management briefings, and analyst reports are regularly reviewed to gain insight into external perceptions of the Company. Shareholders are kept informed through a range of communications, including the full year and interim results announcements, the annual report and accounts, the annual general meeting, regulatory RNS updates, and other press releases. These channels ensure that shareholders receive timely and comprehensive information throughout the year, particularly following the release of financial results, when dedicated meetings with institutional investors are also held.

Shareholders can find information on the Board of Directors, Shareholder Circulars, Articles of Association, Admission Document, Financial Reports and Regulatory Announcements in the investor section of the website at www.sysgroup.com.

11. Rule 21 of The Aim Rules for Companies and MAR ('Market Abuse Regulation')

The Group complies with Rule 21 of the AIM Rules, which governs dealings in securities during close periods. A robust share dealing policy is in place to support this compliance. All employees are formally notified when the Company enters and exits a close period. Regardless of timing, the Group's dealing code requires employees to seek prior approval from designated individuals before undertaking any transactions in the Company's shares, ensuring a controlled and transparent approach to share dealing at all times.

Governance report Statement of Directors' responsibilities

The Directors are responsible for preparing the annual report of the Directors and the financial statements in accordance with applicable law and regulations.

Company law requires the Directors to prepare financial statements for each financial year. Under that law the Directors have, as required by the AIM Rules of the London Stock Exchange, elected to prepare the Group financial statements in accordance with UK adopted International Accounting Standards. The Directors have elected to prepare the Parent Company financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law) including Financial Reporting Standard 101 Reduced Disclosure Framework. Under company law the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the Group and the Company and of the profit or loss of the Group for that period.

The Directors are also required to prepare financial statements in accordance with the rules of the London Stock Exchange for companies trading securities on the Alternative Investment Market.

In preparing these financial statements the Directors are required to:

  • •Select suitable accounting policies and then apply them consistently;
  • •Make judgements and accounting estimates that are reasonable and prudent;
  • •State whether the Group financial statements have been prepared in accordance with UK adopted International Accounting Standards subject to any material departures disclosed and explained in the financial statements; and
  • •Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Group and the Company will continue in business.

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Company's transactions, to disclose with reasonable accuracy at any time the financial position of the Company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the Company and the Group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

Website publication

The Directors are responsible for ensuring the annual report and the financial statements are made available on a website. Financial statements are published on the Company's website in accordance with legislation in the United Kingdom governing the preparation and dissemination of financial statements, which may vary from legislation in other jurisdictions. The maintenance and integrity of the Company's website is the responsibility of the Directors. The Directors' responsibility also extends to the ongoing integrity of the financial statements contained therein.

By order of the Board

Wendy Baker Company Secretary 23 July 2025

Financial statements Independent auditor's report to the members of SysGroup plc

Opinion on the financial statements

In our opinion:

.

  • •The financial statements give a true and fair view of the state of the Group's and of the Parent Company's affairs as at 31 March 2025 and of the Group's loss for the year then ended;
  • •The Group financial statements have been properly prepared in accordance with UK adopted international accounting standards;
  • •The Parent Company financial statements have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and
  • •The financial statements have been prepared in accordance with the requirements of the Companies Act 2006.

We have audited the financial statements of SysGroup plc (the 'Parent Company') and its subsidiaries (the 'Group') for the year ended 31 March 2025 which comprise the consolidated statement of comprehensive income, the consolidated statement of financial position, the company statement of financial position, the consolidated statement of changes in equity, the company statement of changes in equity, the consolidated statement of cashflows and notes to the financial statements, including a summary of material accounting policies.

The financial reporting framework that has been applied in the preparation of the Group financial statements is applicable law and UK adopted international accounting standards. The financial reporting framework that has been applied in the preparation of the Parent Company financial statements is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 101 Reduced Disclosure Framework (United Kingdom Generally Accepted Accounting Practice).

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Independence

We remain independent of the Group and the Parent Company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC's Ethical Standard as applied to listed entities, and we have fulfilled our other ethical responsibilities in accordance with these requirements.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the Directors' use of the going concern basis of accounting in the preparation of the financial statements is appropriate. Our evaluation of the Directors' assessment of the Group and the Parent Company's ability to continue to adopt the going concern basis of accounting included:

  • •Evaluating the Directors' method of assessing going concern including the relevance and reliability of underlying data used to make the assessment, and whether assumptions and changes to assumptions from prior years are appropriate and consistent with each other;
  • •Considering the adequacy of the Group's banking facilities and ability to meet key financial covenants;
  • •Testing the arithmetic accuracy of the model, challenging the assumptions applied and where possible agreeing the model to supporting documentation;
  • •Considering the appropriateness of the downside scenarios and challenging the Directors' on the completeness and level of downside assumptions based on our industry knowledge;
  • •Review of the Directors' downside scenario modelling forecasts, modelling scenarios to covenants and consideration of the likelihood of occurrence and feasible actions available to increase headroom;
  • •Reviewing the period assessed by the Directors' ensuring that it meets the requirements of the applicable accounting standards, and challenging the Directors' on whether there are any future events falling outside of the period considered that may impact the assessment completed;
  • •Reviewing the adequacy and appropriateness of disclosures in the financial statements regarding the going concern assessment; and
  • •Comparing the level of available financial resources with the Group's financial forecasts, including taking account of reasonably possible (but not unrealistic) adverse effects that could arise from risks, both individually and collectively, relating to the Group.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the Group and the Parent Company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the Directors with respect to going concern are described in the relevant sections of this report.

Overview

2025 2024
Revenue recognition
Key audit matter Impairment of goodwill
and intangible assets
Classification of items
as exceptional items
Materiality Group financial statements as a whole
Materiality has been based on 1.25% (2024: 1.25%)
of revenue, rounded to £256,000 (2024: £280,000)

An overview of the scope of our audit

Our Group audit was scoped by obtaining an understanding of the Group and its environment, including the Group's system of internal control, and assessing the risks of material misstatement of the financial statements. We also consider the risk of management override of internal controls, including assessing whether there was evidence of bias by the Directors that may have resulted in a risk of material misstatement.

Components in scope

SysGroup plc has 5 separate active entities. The control environment is aggregated as the same IT systems, process, controls and finance team operate across the components in the group.

As part of performing our Group audit, we determined the components to be the Group's legal entities, each with its own discrete financial information.

For components in scope, we used a combination of risk assessment procedures and further audit procedures to obtain sufficient appropriate evidence. These further audit procedures included:

  • •Procedures on the entire financial information of the component, including performing substantive procedures; and
  • •Specific audit procedures over certain balances.

Procedures performed at the component level

We performed procedures to respond to group risks of material misstatement at the component level that included the following:

  • •Procedures were performed on the entire financial information of 4 components;
  • •Specified procedures were performed at 1 component.

The Group engagement team has performed all procedures directly, and has not involved component auditors in the Group audit.

Procedures performed centrally

We considered there to be a high degree of centralisation of financial reporting and commonality of controls and similarity of the group's activities and business lines in relation to all financial statement areas. We therefore designed and performed procedures centrally.

The group operates a centralised IT function that supports IT processes for all components. This IT function is subject to specified riskfocused audit procedures, predominantly the testing of the relevant IT general controls and IT application controls.

Changes from the prior year

The change in the group audit scope from the prior year is the inclusion of a new intermediate holding company, for which the group audit team performed specified procedures, and the inclusion of a newly acquired trading entity, for which the group audit team performed procedures on the entire financial information.

Key audit matters

Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial statements of the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) that we identified, including those which had the greatest effect on: the overall audit strategy, the allocation of resources in the audit, and directing the efforts of the engagement team. These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters.

Key audit matter

How the scope of our audit addressed the key audit matter

Revenue recognition

Note 4

See accounting policy in note 1

The Group has a number of different revenue streams, each of which have a different revenue recognition policy dependent on the specific terms of the transfer of goods or the service provided.

There are a number of judgements involved in the application of IFRS 15, the revenue recognition accounting standard, including in relation to determining the appropriate timing of revenue recognition, and in the unbundling of contracts that relate to the provision of more than one service and/or product. As a result of this we determined revenue recognition to be a key audit matter.

We assessed that risks of material misstatement could arise from:

  • Inappropriate use of journals to recognise revenue;
  • Improper recognition of contracts and allocation of transaction price to performance obligations; and
  • Improper revenue recognition before completion of performance obligations, with a heightened focus around year end cut-off for certain revenue streams.

We therefore considered revenue recognition to be a key audit matter. Our audit procedures included the following:

  • We reviewed the Group's revenue recognition policies for all revenue streams to consider whether they properly applied the provisions of the relevant accounting standards;
  • We evaluated Management's assessment of the performance obligations within a sample of revenue contracts in relation to the IFRS 15 criteria and whether revenue should be recognised at a point in time or over time by review of key terms in revenue contracts;
  • We tested the revenue recognised in the year for a sample of contracts, obtaining evidence of completion of work and that the revenue recognised was in accordance with IFRS 15. We also specifically checked a sample of revenue entries with performance obligation either side of year end, to contracts with customers and to confirmation of the delivery of the obligations in the year. Where contracts related to more than one revenue stream we checked whether these had been appropriately bundled or unbundled; and
  • For a sample of journal entries recorded in revenue throughout the year which fell outside of expectations, we assessed the validity of the transaction and its accounting by testing it to source documentation.

Key observations:

No issues were noted from the work performed.

Impairment of goodwill and intangible assets

Note 2 and 13

See accounting policy in note 1

There is a high degree of management judgement involved in assessing the value in use of the Cash Generating Units ("CGU") to which the Goodwill and Intangible Assets are allocated. This involved determining whether any impairment exists in relation to these assets. There is therefore a risk that any impairment of these assets is not appropriately recognised in accordance with applicable financial reporting standards.

For these reasons, impairment of goodwill and intangible assets was considered to be a key audit matter.

How the scope of our audit addressed the key audit matter

Our audit procedures include:

  • An assessment of whether the Goodwill and other intangible assets were correctly allocated to CGUs for monitoring purposes and in line with the requirements of the applicable financial reporting standards;
  • Challenging future trading projections by reference to the current performance of the individual CGUs and the accuracy of prior year forecasting;
  • Determining whether the forecasts adopted in the impairment review were approved by the Board and were consistent with those used in the going concern assessment;
  • We assessed the appropriateness of the discount rate applied and challenged the assumptions using a range of sensitivities, with reference to market data and comparable entities;
  • Checking the impairment analysis for logical and arithmetic accuracy, and assessing whether it had been undertaken in accordance with the requirements of the applicable financial reporting standards;
  • Performing sensitivity analysis on key inputs, including growth projections, to understand the relative impact of changes in the key assumptions within the impairment model.

Key observations:

Based on our procedures we found management's assessment of the value in use for each CGU to be reasonable.

Classification of items as exceptional items

Notes 2 and 8

See accounting policy in note 1

In reporting its results, the Group has presented various alternative profit measures ('APMs') of its financial performance, position or cashflows, which are not defined or specified under the requirements of the accounting standards. In doing so, the Group makes certain adjustments to the Group result in order to derive many of these APMs, including the use of exceptional items.

The Group presents exceptional items on the face of the Consolidated Statement of Comprehensive Income and includes material items of expenditure, which the Directors consider, due to their size, nature and expected nonoccurrence, merit separate presentation in the financial statements to facilitate financial comparison with prior periods and to assess trends in the financial performance of the Group.

In the current year the Group has identified £826k of items that should be classified as exceptional items. There are a number of judgements involved in making this assessment.

We have assessed that the risk of material misstatement could arise from:

  • Items being classified as exceptional that do not meet the definition within the Group's accounting policy; and
  • Consistency in the identification and presentation of these items.

We therefore considered the classification of exceptional items to be a key audit matter.

The audit procedures included the following:

  • We challenged the rationale for the designation of certain items as exceptional items, and assessed such items against the Group's accounting policy, including the nature and magnitude of the amounts incurred, and consideration of whether they were one off in nature;
  • We assessed whether the accounting policy had been applied consistently in identifying exceptional items; and
  • We reviewed the Group's narrative disclosure of exceptional items and challenged whether the disclosure was sufficient.

Key observations:

Based on the procedures performed we did not identify any indicators that the classification of exceptional items, together with the related disclosures, were not appropriate.

Our application of materiality

We apply the concept of materiality both in planning and performing our audit, and in evaluating the effect of misstatements. We consider materiality to be the magnitude by which misstatements, including omissions, could influence the economic decisions of reasonable users that are taken on the basis of the financial statements.

In order to reduce to an appropriately low level the probability that any misstatements exceed materiality, we use a lower materiality level, performance materiality, to determine

the extent of testing needed. Importantly, misstatements below these levels will not necessarily be evaluated as immaterial as we also take account of the nature of identified misstatements, and the particular circumstances of their occurrence, when evaluating their effect on the financial statements as a whole.

Based on our professional judgement, we determined materiality for the financial statements as a whole and performance materiality as follows:

Group financial statements Parent Company financial statements
2025
£
2024
£
2025
£
2024
£
Materiality 256,000 280,000 246,000 205,000
Basis for
determining
materiality
Based on 1.25%
of revenue,
then rounded
Based on 1.25%
of revenue,
then rounded
Based on 0.75%
of gross assets,
then rounded
Based on 0.75%
of gross assets,
then rounded
Rationale
for the
benchmark
applied
Revenue was considered the most stable
measure and to be of most relevance to
the users of the financial statements.
The Parent Company does not recognise
any external revenue and so a revenue
basis was not considered appropriate
and materiality was calculated based
on gross assets.
The percentage threshold was unchanged
from the previous year due to no significant
change in ownership or business model in
the year.
The same rationale was applied
for the prior period.
Performance
materiality
167,000 182,000 159,900 133,250
Basis for
determining
performance
materiality
65% of materiality 65% of materiality 65% of materiality 65% of materiality
Rationale for the
percentage applied for
performance materiality
We set performance materiality taking into account our assessment of the control
environment, degree of estimation in the financial statements, the history of
misstatements and management's attitude to proposed adjustments.
This was unchanged from the prior year.

Component materiality

For the purposes of our Group audit opinion, we set performance materiality for each component of the Group, based on a percentage of between 44% and 95% (2024: 34% and 88%) of Group performance materiality dependent on a number of factors such as our assessment of the risk of material misstatement in those components. Component performance materiality ranged from £73,000 to £158,000 (2024: £61,725 to £159,275).

Reporting threshold

We agreed with the Audit and Risk Committee that we would report to them all individual audit differences in excess of £11,000 (2024: £11,200). We also agreed to report differences below this threshold that, in our view, warranted reporting on qualitative grounds..

Other information

The directors are responsible for the other information. The other information comprises the information included in the document entitled 'Annual report and accounts' other than the financial statements and our auditor's report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Other Companies Act 2006 reporting

Based on the responsibilities described below and our work performed during the course of the audit, we are required by the Companies Act 2006 and ISAs (UK) to report on certain opinions and matters as described below.

Strategic report and Directors' report In our opinion, based on the work undertaken
in the course of the audit:

The information given in the Strategic report and
the Directors' report for the financial year for which
the financial statements are prepared is consistent
with the financial statements; and

The Strategic report and the Directors' report
have been prepared in accordance with applicable
legal requirements.
In the light of the knowledge and understanding of the
Group and Parent Company and its environment obtained
in the course of the audit, we have not identified material
misstatements in the strategic report or the Directors' report.
Matters on which we are required
to report by exception
We have nothing to report in respect of the following
matters in relation to which the Companies Act 2006
requires us to report to you if, in our opinion:

Adequate accounting records have not been kept by
the Parent Company, or returns adequate for our audit
have not been received from branches not visited by us; or

The Parent Company financial statements are not in
agreement with the accounting records and returns; or

Certain disclosures of Directors' remuneration
specified by law are not made; or

We have not received all the information
and explanations we require for our audit.

Responsibilities of Directors

As explained more fully in the Statement of Directors' responsibilities, the Directors are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the Directors determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the Directors are responsible for assessing the Group's and the Parent Company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the Directors either intend to liquidate the Group or the Parent Company or to cease operations, or have no realistic alternative but to do so

Auditor's responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Extent to which the audit was capable of detecting irregularities, including fraud

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:

Non-compliance with laws and regulations

Based on:

  • •Our understanding of the Group and the industry in which it operates;
  • •Discussion with management, those charged with governance and the Audit Committee;
  • •Obtaining and understanding of the Group's policies and procedures regarding compliance with laws and regulations.

We considered the significant laws and regulations to be the applicable accounting framework, the Companies Act 2006, UK tax legislation and the AIM Listing Rules.

The Group is also subject to laws and regulations where the consequence of non-compliance could have a material effect on the amounts or disclosures in the financial statements, for example through the imposition of fines or litigation. We identified such laws and regulations to be Health and Safety, Data Protection Act and the Bribery Act 2010.

Our procedures in respect of the above included:

  • •Review of minutes of meetings of those charged with governance for any instances of non-compliance with laws and regulations;
  • •Review of financial statement disclosures and agreeing to supporting documentation;
  • •Involvement of tax specialists in the audit;
  • •Made inquiries of legal counsel; and
  • •Review of legal expenditure accounts to understand the nature of expenditure incurred.

Fraud

We assessed the susceptibility of the financial statements to material misstatement, including fraud. Our risk assessment procedures included:

  • •Enquiry with management, those charged with governance and the Audit Committee regarding any known or suspected instances of fraud
  • •Obtaining an understanding of the Group's policies and procedures relating to:
    • Detecting and responding to the risks of fraud; and
    • Internal controls established to mitigate risks related to fraud.
  • •Review of minutes of meetings of those charged with governance for any known or suspected instances of fraud;
  • •Discussion amongst the engagement team as to how and where fraud might occur in the financial statements;
  • •Performing analytical procedures to identify any unusual or unexpected relationships that may indicate risks of material misstatement due to fraud; and
  • •Considering remuneration incentive schemes and performance targets and the related financial statement areas impacted by these.

Based on our risk assessment, we considered the areas most susceptible to fraud to be posting inappropriate journal entries, management bias in accounting estimates and revenue cut-off for certain revenue streams.

Our procedures in respect of the above included:

  • •Identifying and testing journal entries to source documentation, in particular any journal entries posted with unusual account combinations;
  • •Assessing revenue recognised on certain revenue streams for a defined period around the year end, selecting a sample of revenue items within this defined period and identifying whether the transactions have been reflected in the correct period in line with when the performance obligation was met;
  • •Challenging the rationale for the designation of certain items as exceptional items, and assessing such items against the Group's accounting policy, including the nature and magnitude of the amounts incurred, and consideration of whether they were one off in nature;
  • •Challenging assumptions and judgements made by management in their significant accounting estimates;
  • •Holding discussions with those charged with governance, including consideration of known or suspected instances of noncompliance with laws and regulation and fraud;
  • •Reviewing minutes of Board meetings throughout the year for instances of noncompliance with laws and regulation or fraud;
  • •Agreement of the financial statement disclosures to underlying supporting documentation.

We also communicated relevant identified laws and regulations and potential fraud risks to all engagement team members who were all deemed to have appropriate competence and capabilities and remained alert to any indications of fraud or non-compliance with laws and regulations throughout the audit.

Our audit procedures were designed to respond to risks of material misstatement in the financial statements, recognising that the risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment by, for example, forgery, misrepresentations or through collusion.

There are inherent limitations in the audit procedures performed and the further removed non-compliance with laws and regulations is from the events and transactions reflected in the financial statements, the less likely we are to become aware of it.

A further description of our responsibilities is available on the Financial Reporting Council's website at: frc.org.uk/auditorsresponsibilities. This description forms part of our auditor's report.

Use of our report

This report is made solely to the Parent Company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the Parent Company's members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the Parent Company and the Parent Company's members as a body, for our audit work, for this report, or for the opinions we have formed.

Daniel Wilbourn (Senior Statutory Auditor) For and on behalf of BDO LLP, Statutory Auditor Manchester, United Kingdom 23 July 2025

BDO LLP is a limited liability partnership registered in England and Wales (with registered number OC305127).

Financial statements

Consolidated statement of comprehensive income

For the year ended 31 March 2025

Notes 2025
Group
£'000
2024
Group
£'000
Revenue 4 20,501 22,714
Cost of sales (10,491) (12,318)
Gross profit 10,010 10,396
Operating expenses before depreciation, amortisation,
impairment of intangibles, exceptional items, share-based
payments and share scheme set-up costs
(9,065) (8,388)
Adjusted EBITDA* 945 2,008
Depreciation 14 (538) (570)
Amortisation of intangibles 13 (1,559) (1,696)
Impairment of intangibles 13 (3,718)
Exceptional items 8 (826) (1,826)
Share-based payments 9 (197) (194)
Share scheme set-up costs (174)
Administrative expenses (12,359) (16,392)
Operating (loss) (2,349) (5,996)
Finance income 6 371
Finance expense 6 (472) (574)
(Loss) before taxation (2,450) (6,570)
Taxation 12 616 670
Total comprehensive (loss) attributable
to the equity holders of the Company
(1,834) (5,900)
Adjusted earnings per share (EPS)** 11 0.3p 2.1p
Basic earnings per share (EPS) 11 (2.3)p (12.1)p
Diluted earnings per share (EPS) 11 (2.3)p (12.1)p

*Adjusted EBITDA, which is defined as profit before net finance costs, tax, depreciation, amortisation, impairments, share-based payment charge, share scheme set-up costs and adjusting items is a non-GAAP metric used by management and is not an IFRS disclosure

**Adjusted EPS is loss after tax after adding back amortisation of intangible assets, impairments, exceptional items, share-based payments and associated tax, divided by the weighted average number of shares in issue.

Financial statements Consolidated statement of financial position

As at 31 March 2025

Assets Notes 2025
Group
£'000
2024
Group
£'000
Non-current assets
Goodwill 13 18,342 17,948
Intangible assets 13 4,047 4,708
Property, plant and equipment 14 1,441 1,846
23,830 24,502
Current assets
Trade and other receivables 16 5,376 4,003
Cash and cash equivalents 8,740 1,943
14,116 5,946
Total assets 37,946 30,448
Equity and liabilities
Equity attributable to the equity shareholders of the parent
Called up share capital 21 855 515
Share premium reserve 19,329 9,080
Treasury reserve (842) (984)
Other reserve 3,481 3,300
Retained earnings 908 2,856
23,731 14,767
Non-current liabilities
Lease liabilities 19 180 400
Contract liabilities 20 1,649 143
Contingent consideration 17
Provisions 18 295 148
Deferred taxation 12 288 849
Bank loan 19 4,770 4,738
7,182 6,278
Current liabilities
Trade and other payables 17 4,674 4,813
Lease liabilities 19 189 204
Contract liabilities 20 2,075 2,635
Deferred consideration 10 95
Contingent consideration 17 1,751
7,033 9,403
Total equity and liabilities 37,946 30,448

Financial statements Consolidated statement of financial position (contd.)

As at 31 March 2025

Financial statements

The financial statements on pages 52 to 97 were approved by the Board and authorised on 23 July 2025.

Owen Phillips Director 23 July 2025 Registered number 06172239

Financial statements

Company statement of financial position

As at 31 March 2025

Assets Notes 2025
Company
£'000
2024
Company
£'000
Non-current assets
Investments 15 25,962 26,399
Intangible assets 13 599 47
Property, plant and equipment 14 212 331
Deferred tax asset 689 364
27,462 27,141
Current assets
Trade and other receivables 16 1,197 105
Cash and cash equivalents 5,201 118
6,398 223
Total assets 33,860 27,364
Equity and liabilities
Equity attributable to the equity shareholders of the parent
Called up share capital 21 855 515
Share premium reserve 19,329 9,080
Treasury reserve (842) (984)
Other reserve 3,481 3,300
Retained earnings 166 2,087
22,989 13,998
Non-current liabilities
Lease liabilities 19 49
Provisions 18 25 68
Bank loan 19 4,770 4,738
4,795 4,855
Current liabilities
Trade and other payables 17 6,031 6,717
Lease liabilities 19 45 43
Contingent consideration 17 1,751
6,076 8,511
Total equity and liabilities 33,860 27,364

Financial statements

Company statement of financial position (contd.)

As at 31 March 2025

As permitted by section 408 of the Companies Act 2006, the Company's statement of comprehensive income has not been included in the financial statements. For the year ended 31 March 2025, the Company made a loss of £1,807,000 (FY24: loss of £9,548,000).

Owen Phillips Director 23 July 2025 Registered number 06172239

Financial statements Consolidated statement of changes in equity

For the year ended 31 March 2025

Attributable to equity holders of the parent
Share
capital
£'000
Share
premium
account
£'000
Treasury
reserve
£'000
Other
reserve
£'000
Retained
earnings
£'000
Total
£'000
As at 1 April 2023 494 9,080 (201) 3,205 8,657 21,235
Comprehensive loss
Loss for the period (5,900) (5,900)
Total comprehensive loss (5,900) (5,900)
Distributions to owners
Issue of share capital 21 21
Purchase of own shares into Treasury (783) (783)
Share options charge 194 194
Reserves transfer on forfeiture of share options (99) 99
Total distributions to owners 21 (783) 95 99 (568)
At 31 March 2024 515 9,080 (984) 3,300 2,856 14,767
As at 1 April 2024 515 9,080 (984) 3,300 2,856 14,767
Comprehensive loss
Loss for the period (1,834) (1,834)
Total comprehensive loss (1,834) (1,834)
Distributions to owners
Issue of share capital 340 10,249 10,589
Purchase of own shares into Treasury 142 (142)
Share options charge 197 197
Deferred tax on share options 12 12
Reserves transfer on forfeiture of share options (28) 28
Total distributions to owners 340 10,249 142 181 (114) 10,798
At 31 March 2025 855 19,329 (842) 3,481 908 23,731

The following describes the nature and purpose of each reserve within equity:

Reserve Description and purpose
Share premium reserve Amount subscribed for share capital in excess of nominal values.
Other reserve Amount reserved for share-based payments to be released over
the life of the instruments and the equity element of convertible loans.
Treasury reserve Company owned shares held for the purpose of settling the exercise
of employee share options.
Retained earnings All other net gains and losses, and transactions with
owners (e.g. dividends) not recognised elsewhere.

Financial statements

Company statement of changes in equity

For the year ended 31 March 2025

At 31 March 2025 855 19,329 (842) 3,481 166 22,989
Total distributions to owners 340 10,249 142 181 (114) 10,798
Reserves transfer on forfeiture of share options (28) 28
Deferred tax on share options 12 12
Share options charge 197 197
Purchase of own shares into Treasury 142 (142)
Issue of share capital 340 10,249 10,589
Distributions to owners
Total comprehensive loss (1,807) (1,807)
Loss for the period (1,807) (1,807)
Comprehensive loss
As at 1 April 2024 515 9,080 (984) 3,300 2,087 13,998
At 31 March 2024 515 9,080 (984) 3,300 2,087 13,998
Total distributions to owners 21 (783) 95 99 (568)
Reserves transfer on forfeiture of share options (99) 99
Share options charge 194 194
Purchase of own shares into Treasury (783) (783)
Issue of share capital 21 21
Distributions to owners
Total comprehensive loss (9,548) (9,548)
Loss for the period (9,548) (9,548)
Comprehensive loss
As at 1 April 2023 494 9,080 (201) 3,205 11,536 24,114
Share
capital
£'000
premium
account
£'000
Treasury
reserve
£'000
Other
reserve
£'000
Retained
earnings
£'000
Total
£'000
Share

Financial statements Consolidated statement of cash flows

For the year ended 31 March 2025

2025
Group
2024
Group
Notes £'000 £'000
Cash flows used in operating activities
(Loss) after tax (1,834) (5,900)
Adjustments for:
Depreciation and amortisation 13,14 2,097 2,266
Impairment of intangibles 13 3,718
Net finance costs 6 101 574
Share-based payments 197 194
Fair value adjustment to contingent consideration 80
Increase in provisions 18 140
Taxation (credit) 12 (616) (670)
Operating cash flows before movement in working capital 165 182
Increase/decrease in trade and other receivables (1,321) 819
Increase in trade and other payables 496 103
Cash flow from operations (660) 1,104
Taxation received/(paid) 40 (439)
Net cash (used in)/from operating activities (620) 665
Cash flows from investing activities
Payments to acquire property, plant and equipment 14 (179) (450)
Payments to acquire intangible assets 13 (570) (109)
Acquisition of subsidiary net of cash acquired 10 (311)
Interest received on cash deposits 371
Net cash used in investing activities (689) (559)
Cash flows from financing activities
Payment of contingent consideration on acquisitions 22 (1,862) (885)
Repurchase of shares into treasury (762)
Net proceeds from issue of share capital 10,589
Capital/principal paid on lease liabilities 22 (162) (199)
Interest paid on loan facility 22 (438) (475)
Interest paid on lease liabilities 22 (21) (28)
Net cash from/(used in) financing activities 8,106 (2,349)
Net increase/(decrease) in cash and cash equivalents 6,797 (2,243)
Cash and cash equivalents at the beginning of the year 1,943 4,186

Financial statements

Notes to the consolidated financial statements

For the year ended 31 March 2025

1. Accounting policies

SysGroup Plc (the 'Company') is a Company incorporated and domiciled in the United Kingdom. The Company's registered office is at 55 Spring Gardens, Manchester M2 2BY. These consolidated financial statements comprise the Company and its subsidiaries (together referred to as the 'Group').

Statement of compliance

These Group financial statements have been prepared in accordance with UK adopted International Accounting Standards ('endorsed IFRS') and with those parts of the Companies Act 2006 applicable to companies preparing their accounts under endorsed IFRS. The Company financial statements have been prepared in accordance with Financial Reporting Standard 101 (FRS 101) 'Reduced Disclosure Framework', issued by the Financial Reporting Council (FRC).

Basis of preparation – Group

The principal accounting policies adopted in the preparation of the financial statements are set out below. The policies have been consistently applied to all the years presented, unless otherwise stated. The consolidated financial statements have been prepared under the historical cost basis, except for the revaluation of certain financial liabilities and share-based payments, which have been valued in accordance with IFRS 9 and IFRS 2, respectively.

The preparation of financial statements in compliance with IFRS requires the use of certain critical accounting estimates. It also requires Group management to exercise judgement in applying the Group's accounting policies. The areas where significant judgements and estimates have been made in preparing the financial statements and their effect are disclosed in note 2. The financial statements are presented in pounds sterling (£), rounded to the nearest thousand, unless otherwise stated.

Basis of preparation – Company

The Company financial statements are prepared under the historical cost convention, except for certain financial instruments that are measured at fair value. The Company's financial statements are presented in pounds sterling (£), which is also the functional currency of the Company.

The preparation of financial statements in conformity with FRS 101 requires the use of certain critical accounting estimates and assumptions. It also requires management to exercise its judgement in applying the Company's accounting policies. Significant judgements and estimates are disclosed in the relevant notes to the financial statements.

The Company has elected to take advantage of certain disclosure exemptions available under FRS 101, including:

  • •A cash flow statement and related notes under IAS 7 'Statement of cash flows'
  • •Certain disclosures required by IFRS 7 'Financial Instruments: Disclosures'
  • •Disclosures in respect of the fair value of financial instruments under IFRS 13 'Fair Value Measurement'

Going concern

The Directors have prepared the financial statements on a going concern basis, which assumes that the Group and the Company will continue to meet liabilities as they fall due.

On 31 March 2025, the Group had a gross cash balance of £8.7m and a net cash position excluding deferred consideration and lease liabilities of £4.0m. The Group has a £0.5m unused overdraft facility and £3.3m of undrawn headroom in its Revolving Credit Facility (RCF) loan facility, which is available for working capital and acquisitions.

In order to assess whether the Group is a going concern, the Directors have reviewed the Base business forecast, and a Sensitised version for the period to September 2026.

In the Base forecast, there is considered ample headroom in the bank covenants, with the business starting with a strong cash position of £8.7m on 31 March 2025, following a £10.6m equity raise in June 2024. When coupled with high levels of cash conversion, the cash balance steadily improves over time under the Base forecast.

In the Sensitised forecast, which includes assumptions for a significant decline in revenue and profits, the Group maintains a positive gross cash balance, reduces net debt, and stays within the bank covenants. The Group has a business model with a high degree of financial resilience since c79% of revenue is derived from contracted managed IT services which is a continuous and business-critical service supply to customers, providing comfort that the Sensitised forecast is unrealistic.

The forecasts show that even under a downside scenario, the Group has adequate cash reserves to continue to operate for the foreseeable future. Therefore, the directors continue to adopt the going concern basis of accounting in preparing the financial statements.

New standards and interpretations

There are a number of standards, amendments to standards, and interpretations which have been issued by the IASB that are effective in future accounting periods that the Group has decided not to adopt early.

The following amendments are effective for the annual reporting periods beginning 1 January 2025:

•Lack of Exchangeability (Amendment to IAS 21 The Effects of Changes in Foreign Exchange Rates)

The following amendments are effective for the annual reporting periods beginning 1 January 2026:

  • •Amendment to the Classification and Measurement of Financial Instruments (Amendments to IFRS 9 Financial Instruments and IFRS 7)
  • •Contracts Referencing Nature-dependent Electricity (Amendments to IFRS 9 and IFRS 7)

The following standards and amendments are effective for the annual reporting periods beginning 1 January 2027:

  • •IFRS 18 Presentation and Disclosure in Financial Statements
  • •IFRS 19 Subsidiaries without Public Accountability: Disclosures.

The Group is currently assessing the effect of these new accounting standards and amendments.

IFRS 18 Presentation and Disclosure in Financial Statements, which was issued by the IASB in April 2024 supersedes IAS 1 and will result in major consequential amendments to IFRS Accounting Standards including IAS 8 Basis of Preparation of Financial Statements (renamed from Accounting Policies, Changes in Accounting Estimates and Errors). Even though IFRS 18 will not have any effect on the recognition and measurement of items in the consolidated financial statements, it is expected to have a significant effect on the presentation and disclosure of certain items. These changes include categorisation and sub-totals in the statement of profit or loss, aggregation/ disaggregation and labelling of information, and disclosure of management-defined performance measures.

The Group does not expect to be eligible to apply IFRS 19.

IFRS 16 – Leases

The Group has no activities acting as a lessor. The Group recognises right-of-use assets in relation to the lease of office space and equipment.

Lease liabilities Land & buildings
£'000
At 1 April 2024 604
Additions
Disposals (43)
Interest expense (9)
Lease payments (183)
At 31 March 2025 369
Repayment of lease liabilities are analysed as follows: 2025
£'000
Due within one year 189
Instalments due after one year but no more than five years 180
Instalments due after five years

Lease liabilities are measured at the present value of the contractual payments due to the lessor over the lease terms. The discount rate is determined by reference to the rate inherent in the lease unless (as is typically the case) this is not readily determinable, in which case the Group's incremental borrowing rate on commencement of the lease is used. The interest rate used was 4%. Variable lease payments are only included in the measurement of the lease liability if they depend on an index or rate. In such cases, the initial measurement of the lease liability assumes the variable element will remain unchanged throughout the lease term. Other variable lease payments are expensed in the period to which they relate.

Right-of-use assets Land & buildings
£'000
At 1 April 2024 751
Additions
Disposals (46)
Depreciation (207)
At 31 March 2025 498

Right-of-use assets are initially measured at the amount of the lease liability, reduced for any lease incentives received, and increased for:

  • •Lease payments made at or before the commencement of the lease
  • •Initial direct costs incurred
  • •The amount of any provision recognised where the Group is contractually required to dismantle, remove or restore the leased asset (typically leasehold dilapidations – see note 18)

The property lease rentals are fixed payments over the rental terms.

Basis of consolidation

Where the Company has control over an investee, it is classified as a subsidiary. The Company controls an investee if all three of the following elements are present: power over the investee; exposure to variable returns from the investee; and the ability of the investor to use its power to affect those variable returns. Control is reassessed whenever facts and circumstances indicate that there may be a change in any of these elements of control.

The consolidated financial statements present the results of the Company and its subsidiaries ('the Group') as if they formed a single entity. Intercompany transactions and balances between Group companies are therefore eliminated in full.

The consolidated financial statements incorporate the results of business combinations using the acquisition method. In the statement of financial position, the acquirer's identifiable assets, liabilities, and contingent liabilities are initially recognised at their fair values at the acquisition date. The results of acquired operations are included in the consolidated statement of comprehensive income from the date on which control is obtained. They are deconsolidated from the date on which control ceases.

Business combinations

All business combinations are accounted for by applying the purchase method. On acquisition, all the subsidiaries' assets and liabilities that exist at the date of acquisition are recorded at their fair values, reflecting the conditions at that date. The results of subsidiaries acquired in the period are included in the income statement from the date on which control is obtained.

Goodwill

Goodwill represents the excess of the cost of a business combination over the total acquisition date fair value of the identifiable assets, liabilities, and contingent liabilities acquired. Goodwill is not amortised but is capitalised as an intangible asset, with any impairment in carrying value being charged to the consolidated statement of comprehensive income. In determining the fair value of consideration, the fair value of equity issued is the market value of equity at the date of completion. The fair value of contingent consideration is based on the expected future cash flows based on whether the Directors believe performance conditions will be met and, thus, the extent to which the further consideration will be payable. Where the fair value of identifiable assets, liabilities, and contingent liabilities exceeds the fair value of consideration paid, the excess is credited in full to the consolidated statement of comprehensive income on the acquisition date.

Impairment of non-financial assets

Impairment tests on goodwill and other intangible assets with indefinite useful economic lives are undertaken annually at the financial year end. Other non-financial assets are subject to impairment tests whenever events or changes in circumstances indicate that their carrying amount may not be recoverable. Where the carrying value of an asset exceeds its recoverable amount (i.e. the higher of value in use and fair value less costs to sell), the asset is written down accordingly.

Where it is not possible to estimate the recoverable amount of an individual asset, the impairment test is carried out on the asset's cash-generating unit (i.e. the lowest group of assets in which the asset belongs, for which there are separable identifiable cash flows that are largely independent of the cash flows from the other assets or groups of assets). Goodwill is allocated on initial recognition to each of the Group's cash-generating units that are expected to benefit from the synergies of the combination, giving rise to the goodwill.

The estimated future cash flows are discounted to their present value using a post-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset, for which the estimates of future cash flows have not been adjusted.

Foreign currencies

Transactions in foreign currencies are recorded using the rate of exchange ruling at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies are translated using the rate of exchange ruling at the balance sheet date, and the gains or losses on translation are included in the consolidated statement of comprehensive income. The results of foreign subsidiaries that have a functional currency different from the Group's presentation currency are translated at the average rates of exchange for the year. Assets and liabilities of foreign subsidiaries that have a functional currency different from the Group's presentation currency, are translated at the exchange rates prevailing at the balance sheet date. Exchange differences arising from the translation of the results of foreign subsidiaries and their opening net assets are recognised as a separate component of equity.

Revenue

Revenue is recognised to the extent that it is probable that the economic benefits associated with the transaction will flow into the Group. Revenue represents the fair value of amounts received or receivable for goods and services provided net of trade discounts and VAT.

The Group has three principal categories of performance obligation: managed services, professional services and value-added resale. All customer sales are signed as contracts or orders, which separately specify the services and products to be delivered, and these are mapped to one of the three revenue recognition categories. The contracts or orders specify, by service and product, the sales price and the contracted term of the services. As such, the separate performance obligations and allocation of transaction price can be identified clearly from the customer sales contracts.

Revenue category Performance delivery Revenue recognition
Managed services Contracted managed services are
delivered from an agreed commencement
date and for a contracted term of one to
three years. Managed services comprise
multiple streams of service including
cloud hosting and support, and operating
licences. Due to the nature of this
revenue, the streams are considered inter
dependant. The services are delivered
uniformly over the duration of the contract
and invoiced annually, quarterly, or monthly
in advance of the service delivery period.
Revenue is recognised evenly over the
duration of the contract period based on
the sales price as specified in the customer
sales contract. This is on the basis that
the customer receives and consumes
the services evenly over the term of the
contract. Amounts invoiced in advance
of service delivery periods are accounted
for as contract liabilities and recognised as
revenue in the consolidated statement of
comprehensive income to match the period
in which the services are delivered.
Professional services Professional services are delivered by
a team of technical consultants based
on a scope of work agreed and signed
with a customer. The scope of work
includes a specification of the work to
be delivered, an estimation of the number
of consultancy days required, and a sales
value based on a day rate. Professional
services are invoiced either in advance
of work performed, in arrears after the
service is delivered, or as part of a larger
project contract milestone.
Revenue is recognised based on chargeable
days delivered using the sales day rate
specified in the customer contract. Revenue
recognition is therefore matched to the
timing of when the customer receives the
benefit of the consultancy services which
is in line with the day the work is performed.
Professional services are either invoiced
in arrears for the actual days delivered
or invoiced in advance. When invoiced
in advance, the sales value is treated
as contract liabilities and recognised
as revenue in the consolidated statement
of comprehensive income in the period
in which the consultancy days are delivered.
Value-added resale Value-added resale ('VAR') comprises
sales of IT hardware and licences
where the Group satisfies its
performance obligation by procuring
the products from suppliers for delivery
to the customer. There are no further
or ongoing obligations to the Group
after delivery. The sales price for each
product is separately specified in the
customer sales contract. VAR sales
are either invoiced in full in advance
of delivery or invoiced according to
an agreed contract milestone if part
of a larger contract.
Revenue is recognised on delivery of
the products from the supplier. Invoices
are typically raised in advance of delivery
and treated as contract liabilities until
delivery has been fulfilled. At this point,
the revenue and associated purchase
cost is recognised in the consolidated
statement of comprehensive income.

For managed services and professional services revenue, these are recognised over time, as the entity's performance does not create an asset with an alternative use to the entity, and the entity has an enforceable right to payment for performance completed to date.

Note that some contracts with customers combine a mix of managed services, professional services and value-added resale. When this is the case, performance obligations are identified and recognised in line with the policies described above.

Segmental reporting

Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating decision maker. The chief operating decision maker has been identified as the Board of Directors.

Alternative profit measures

In reporting its results, the Directors have presented various alternative profit measures (APMs) of financial performance, position, or cash flows, which are not defined or specified under the requirements of IFRS. On the basis that these measures are not defined by IFRS, they may not be directly comparable with other companies. The key APMs that the Group uses include recurring revenue as a percentage of revenue, Adjusted EBITDA, Adjusted EPS, and Net cash.

The Group makes certain adjustments to the statutory profit in order to derive many of these APMs. These include exceptional items and share-based payments. The Group presents as exceptional items on the face of the Statement of Comprehensive Income those material items of income and expense which the Directors consider, because of their size or nature and expected non-recurrence, merit separate presentation. This is to facilitate financial comparison with prior periods and to assess trends in financial performance. Exceptional items are included in Administration expenses in the consolidated statement of comprehensive income but excluded from Adjusted EBITDA as management believes they should be considered separately to gain an understanding of the underlying profitability of the trading businesses on a consistent basis from year to year.

Financial instruments

Financial instruments are classified and accounted for, according to the substance of the contractual arrangement, as either financial assets, financial liabilities, or equity instruments. An equity instrument is any contract that evidences a residual interest in the assets of the Company after deducting all of its liabilities.

Financial assets

The Group's financial assets comprise trade and other receivables, and cash and cash equivalents in the consolidated statement of financial position. Trade receivables are stated at their nominal value and an expected lifetime credit loss will be recognised using the simplified approach and shown in administrative expenses in the consolidated statement of comprehensive income. Impairment reviews for other receivables, including those due from related parties, use the general approach whereby twelve-month expected credit losses are provided for and lifetime credit losses are only recognised where there has been a significant increase in credit risk, by monitoring the credit worthiness of the other party. Cash and cash equivalents include cash in hand.

Contract assets

Costs incurred to fulfil a contract are recognised as an asset if and only if all of the following criteria are met:

  • •The costs relate directly to a contract (or a specific anticipated contract)
  • •The costs generate or enhance resources of the entity that will be used in satisfying performance obligations in the future
  • •The costs are expected to be recovered

These include costs such as direct labour, direct materials, and the allocation of overheads that relate directly to the contract.

The asset recognised in respect of the costs to obtain or fulfil a contract is amortised on a systematic basis that is consistent with the pattern of transfer of the goods or services to which the asset relates.

Share capital

Financial instruments issued by the Group are classified as equity only to the extent that they do not meet the definition of a financial liability or financial asset. The Group's ordinary shares are classified as equity instruments and are recorded at the proceeds received, net of direct issue costs. Proceeds of any share issue in excess of the nominal value of the share capital are recognised within the share premium account.

Financial liabilities

The Group classifies its financial liabilities into one of two categories, depending on the purpose for which it was acquired. The Group's accounting policy for each category is as follows:

Fair value through profit or loss

This category comprises only contingent consideration. They are carried in the statement of financial position at fair values with changes in fair value recognised in the consolidated income statement.

Other financial liabilities

Other financial liabilities include trade payables and other short-term monetary liabilities, which are initially recognised at fair value and subsequently carried at amortised cost using the effective interest rate method.

Fair value measurement hierarchy

IFRS 9 requires certain disclosures which require the classification of financial assets and financial liabilities measured at fair value to reflect the significance of the inputs used in making the fair value measurement. The fair value hierarchy has the following levels:

  • (a) Quoted prices in active markets for identical assets or liabilities (Level 1)
  • (b) Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly (i.e. as prices) or indirectly (i.e. derived from prices) (Level 2)
  • (c) Inputs from the asset or liability that are not based on observable market data (Level 3)

The level in the fair value hierarchy within which the financial asset or financial liability is categorised is determined on the basis of the lowest level input that is significant to the fair value measurement. Financial assets and financial liabilities are classified in their entirety into only one of the three levels.

Share-based payments

Equity-settled share-based payments are measured at fair value (excluding the effect of non-market-based vesting conditions) at the date of grant. The fair value determined at the grant date of the equity-settled sharebased payments is expensed on a straightline basis over the vesting period, based on SysGroup's estimate of the shares that will eventually vest, allowing for the effect of non-market-based vesting conditions.

Fair value is measured using the Black-Scholes or the Monte Carlo pricing models, based on observable market prices. The expected life used in the model has been adjusted, based on management's best estimate, for the effects of non-transferability, exercise restrictions, and behavioural considerations.

All outstanding Share Plans are subject to some performance conditions. The element of the income statement charge relating to market performance conditions is fixed at the grant date.

At the end of the reporting period, SysGroup revises its estimates for the number of awards expected to vest. It recognises the impact of the revision to original estimates, if any, in the income statement, with a corresponding adjustment to equity.

Property, plant, and equipment

Items of property, plant, and equipment are stated at cost less depreciation. Depreciation is provided at annual rates calculated to write off the cost less estimated residual value of each asset over its expected useful life, as follows:

Office equipment – 20%–33% straight line

Freehold property – 2% straight line

Right-of-use assets – over the period of the lease

Investment in subsidiaries

Fixed asset investments in the Parent Company are shown at cost less any provision for impairment as necessary.

Research and development

Research expenditure is written off to the consolidated statement of comprehensive income in the year in which the expenditure occurs. Development expenditure is treated in the same way unless the Directors are satisfied as to the technical, commercial, and financial viability of individual projects, there is an intention to complete and sell the product, and the costs can be easily measured. In this situation, the expenditure is capitalised, and the amortised expense is included in administrative expenses in the consolidated statement of comprehensive income over the years during which the Group is to benefit.

Intangible assets

Intangible assets are recognised on business combinations if they are separable from the acquired entity or give rise to other contractual /legal rights. The amounts ascribed to such intangibles are arrived at by using appropriate valuation techniques (see section related to critical estimates and judgements below).

The significant intangibles recognised by the Group, their estimated useful economic lives, and the methods used to determine the cost of intangibles acquired in business combinations are as follows:

Intangible assets Estimated UEL
Customer relationships 5–10 years
System development 5 years

Deferred taxation

Deferred tax assets and liabilities are recognised where the carrying amount of an asset or liability in the consolidated statement of financial position differs from its tax base, except for differences arising on:

  • •The initial recognition of goodwill
  • •The initial recognition of an asset or liability in a transaction which is not a business combination and at the time of the transaction affects neither accounting nor taxable profit
  • •Investments in subsidiaries and jointly controlled entities where the Group is able to control the timing of the reversal of the difference and it is probable that the difference will not reverse in the foreseeable future

Recognition of deferred tax assets is restricted to those instances where it is highly probable that relief against taxable profit will be available.

The amount of the asset or liability is determined using tax rates that have been enacted or substantively enacted by the reporting date and are expected to apply when the deferred tax liabilities/(assets) are settled/(recovered).

Deferred tax assets and liabilities are offset when the Group has a legally enforceable right to offset current tax assets and liabilities, and the deferred tax assets and liabilities relate to taxes levied by the same tax authority on either the same taxable Group Company; or different Group entities which intend either to settle current tax assets and liabilities on a net basis, or to realise the assets and settle the liabilities simultaneously. This applies in each future period in which significant amounts of deferred tax assets or liabilities are expected to be settled or recovered.

Deferred tax liabilities are recognised on intangible assets and other temporary differences recognised in business combinations.

2. Significant accounting estimates and judgements

The preparation of this financial information requires management to make estimates and judgements that affect the amounts reported for assets and liabilities at the period end date, and the amounts reported for revenues and expenses during each period. The nature of the estimation or judgement means that actual outcomes could differ from the estimates and judgements taken in the preparation of the financial statements.

Significant accounting estimates

Impairment of goodwill and other intangibles

The Group tests goodwill for impairment annually and in line with the stated accounting policy. This involves judgement regarding the future development of the business and the estimation of the level of future profitability and cash flows to support the carrying value of goodwill.

An impairment review has been performed at the reporting date, taking into account sensitivities around future business performance, covering a range of outcomes and risks over levels of revenue, cost, and cash generation. See note 13 for details. No impairment is required.

Valuation of intangible assets acquired in business combinations

Determining the fair value of customer relationships acquired in business combinations requires estimation of the value of the cash flows related to those relationships and a suitable discount rate in order to calculate the present value.

Impairment of investments (Company)

The Company holds investments in subsidiaries. In line with the Company accounting policies, investments are assessed for impairment when there is an impairment trigger.

An impairment review has been performed at the reporting date, considering sensitivities around future business performance, covering a range of outcomes and risks over levels of revenue, cost, and cash generation. See note 15 for details. An impairment of £440k has been recorded.

Capitalised development costs

The Group has capitalised £570k of development costs in the year (FY24: £Nil). The capitalisation of development costs requires judgement to determine (1) the technical, commercial and financial viability of individual projects, (2) that there is an intention to complete and use/sell the product and (3) the costs can be reliably measured.

Significant accounting judgements

Revenue

Management makes judgements in determining the appropriate application of revenue recognition policies to the sale of services and products. An explanation of the Group's revenue recognition policy is included in note 1.

Assessment of CGUs and carrying value of intangible assets

A cash-generating unit (CGU) is the smallest identifiable group of assets that generate cash inflows that are largely independent of the cash inflows from other assets or groups of assets, and the Board of Directors use their judgement to identify the CGUs of the Group. When SysGroup acquire a company, the newly acquired business is usually allocated its own CGU for the first year and until such time as either the business and assets have been hived up into the main SysGroup trading company or when the systems, finances, and management of the business have been successfully integrated, whichever is earlier. For the current year, there are three CGUs, being the legacy SysGroup managed services acquisitions, which operate as one CGU, Truststream, and the newly acquired Truststream Cybersecurity Limited. See note 13 for details.

Useful economic lives of intangible assets

Intangible assets are amortised over their useful economic lives. Useful lives are based on management's estimates of the period over which the assets will generate revenue, which are periodically reviewed for continued appropriateness. Changes to estimates can result in changes in the carrying values and hence amounts charged to the income statement in particular periods, which could be significant. The Group have capitalised system development expenditure in the current year and the intangible asset is being amortised over a five-year useful life, which the Directors consider appropriate.

IFRS 16 – Leases

Management makes judgements in their assessment of lease contract agreements to ensure the appropriate lease accounting recognition under IFRS 16 – Leases. The main elements of judgement are:

  • •Determining the inherent rate of interest which applies to each lease or family of leases with similar characteristics
  • •Establishing whether or not it is reasonably certain that an extension option will be exercised

Exceptional costs

The classification of costs as being exceptional, and their quantum, is viewed as a key management judgement. For details of exceptional costs in the year, see note 8.

3. Financial instruments – risk management

The Group's financial instruments comprise cash and liquid resources, and various items such as trade receivables and trade payables that arise directly from its operations. There have been no substantive changes in the Group's objectives, policies, and processes for managing those risks or the methods used to measure them from previous periods. The Group's objective is to ensure adequate funding for continued growth and expansion.

of contingent consideration. There is no material difference between the carrying and fair value of its financial instruments, in the current or prior year, due to the instruments bearing interest at fixed rates or being of a short-term nature.

The Group faces a financial risk that such financial assets are not recovered but a provision is made where recoverability is in doubt.

All the Group's financial instruments are carried at amortised cost with the exception

A summary of financial instruments held by category is shown below:

Group Company
Financial assets 2025
£'000
2024
£'000
2025
£'000
2024
£'000
Assets held at amortised cost
Cash and cash equivalents 8,740 1,943 5,201 119
Amounts due from subsidiaries
Trade receivables 2,938 1,577
Total financial assets 11,678 3,520 5,201 119
Group Company
Financial liabilities 2025
£'000
2024
£'000
2025
£'000
2024
£'000
Amortised cost
Trade and other payables 3,697 4,472 372 805
Amounts due to subsidiaries 4,418 5,830
Loans and other borrowings 5,139 5,341 4,815 4,830
At fair value 8,836 9,813 9,605 11,465
Deferred consideration 95
Contingent consideration 1,751 1,751
Total financial liabilities 8,931 11,564 9,605 13,216
Contingent consideration £'000
At 1 April 2024 1,751
Fair value adjustment 80
Payment of Year 1 earn-out consideration (1,831)
At 31 March 2025

Fair value of financial instruments

The Group has adopted the following fair value hierarchy in relation to its financial instruments that are carried in the balance sheet at the fair values at the year-end:

  • •Quoted prices (unadjusted) in active markets for identical assets or liabilities (Level 1)
  • •Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly (that is, as prices) or indirectly (that is, derived from prices) (Level 2)
  • •Inputs for the asset or liability that are not based on observable market data (unobservable inputs) (Level 3)

The following table sets out the fair value of all financial assets and liabilities that are measured at fair value:

2025 2024
Group & Company Level 1
£'000
Level 2
£'000
Level 3
£'000
Level 1
£'000
Level 2
£'000
Level 3
£'000
Liabilities measured at fair value
Contingent consideration 1,751
Total 1,751

The provision for contingent consideration is in respect of the Truststream acquisition and was settled in full in the year.

Liquidity risk

Liquidity risk arises from the Group's management of working capital and the finance charges, and principal repayments on its debt instruments. It is the risk that the Group will encounter difficulty in meeting its financial obligations as they fall due.

The Group prepare cash flow forecasts during the month and working capital forecasts on a monthly basis. These allow the Directors to make an assessment of the cash position and

the future requirements of the Group to manage liquidity risk. Cash resources are managed in accordance with planned expenditure forecasts and the Directors have regard to the maintenance of sufficient cash resources to fund the Group's operating requirements and capital expenditure.

The following table sets out the contractual maturities (representing undiscounted contractual cash flows) of financial liabilities:

Group
At 31 March 2025
Up to
3 months
£'000
Between
3&12 months
£'000
Between
1&2 years
£'000
Between
2&5 years
£'000
Over
5 years
£'000
Trade and other payables 3,697
Loans and borrowings 47 142 180 4,770
Contingent consideration
Total 3,744 142 180 4,770

At 31 March 2024

Total 4,523 1,904 400 4,738
Contingent consideration 1,751
Loans and borrowings 51 153 400 4,738
Trade and other payables 4,472
Company
At 31 March 2025
Up to
3 months
£'000
Between
3&12 months
£'000
Between
1&2 years
£'000
Between
2&5 years
£'000
Over
5 years
£'000
Trade and other payables 372
Amounts due to subsidiaries 4,418
Loans and borrowings 11 33 4,770
Contingent consideration
Total 4,801 33 4,770
At 31 March 2024
Trade and other payables 805
Amounts due to subsidiaries 5,830
Loans and borrowings 11 31 50 4,738
Contingent consideration 1,751
Total 6,646 1,782 50 4,738

The Amounts due to subsidiaries shown in the 'up to 3 months' category in the table above are payable on demand (Note 17).

Interest rate risk

The Group and Company finance their operations through a combination of retained profits and bank borrowings. The Group's RCF Bank loan with Santander has an interest charge of 3.25% above bank base rate 'and accordingly' the interest charge the Group incurs fluctuates according to any movement in the bank base rates.

Credit risk

Credit risk is the risk of financial loss to the Group if a customer or counterparty to a financial instrument fails to meet its contractual obligations, and arises principally from the Group's receivables from customers. The Group's exposure to credit risk is influenced mainly by the individual characteristics of each customer. The Group receives payments either from automated banking receipts or from customers paying on direct debit, or 30-day credit terms. The Group has a dedicated credit control function to manage customer payments and uses an external credit rating agency to assess customers and prospects for creditworthiness. Doubtful debts are provided for in accordance with IFRS 9. For cash and cash equivalents, the Group only uses recognised banks with high credit ratings of a negative or above on the Standard & Poor's rating system.

Foreign exchange risk

A small number of suppliers invoice in USD. Foreign exchange exposure is closely managed, including holding limited funds in USD. Alternate suppliers invoicing in GBP are also sought where suitable.

Capital disclosures

The Group monitors capital, which comprises all components of equity (i.e. share capital, share premium, and retained earnings).

The Group's objective when maintaining capital is to safeguard the entity's ability to continue as a going concern, so that it can provide returns for shareholders in future periods and benefits for other stakeholders. It also aims to provide an adequate return to shareholders by pricing products and services commensurately with the level of risk. The Group sets the amount of capital it requires in proportion to risk. The Group manages its capital structure and adjusts it in the light of changes in economic conditions, as well as the risk characteristics of the underlying assets.

4. Segmental analysis

The chief operating decision maker for the Group is the Board of Directors. The Group reports in two segments:

  • •Managed IT services this segment provides all forms of managed services to customers and includes professional services
  • •Value-added resale (VAR) this segment provides all forms of VAR sales where the business sells products and licences from supplier partners

The monthly management accounts reported to the Board of Directors are reviewed at a consolidated level with the operating segments representative of the business model for growth of recurring contract income in managed IT services and VAR sales as a complementary business activity. The Board review the results of the operating segments at a revenue and gross profit level since the Group's management and operational structure supports both operational segments as Group functions. In this respect, assets and liabilities are also not reviewed on a segmental basis. All assets are located in the UK. All segments are continuing operations and there are no transactions between segments.

Revenue by operating segment 2025
£'000
2025
%
2024
£'000
2024
%
Managed IT services 17,696 86% 18,592 82%
Value-added resale 2,805 14% 4,122 18%
Total 20,501 100% 22,714 100%

No individual customer accounts for more than 7% of the Group's revenue.

The revenue by geographic location for where services are delivered to customers is shown below.

2025
£'000
2025
%
2024
£'000
2024
%
UK 20,379 99% 22,573 99%
Rest of world 122 1% 141 1%
Total 20,501 100% 22,714 100%
2025
£'000
2024
£'000
Revenue
Managed IT services 17,696 18,592
Value-added resale 2,805 4,122
Total 20,501 22,714
Gross Profit
Managed IT services 9,186 9,733
Value-added resale 824 663

Assets and liabilities related to contracts with customers

The Group has recognised the following assets and liabilities related to contracts with customers:

2025
£'000
2024
£'000
Contract liabilities relating to deposits from customers 3,725 2,778
Release of contract liability recognised in revenue which was included
in the contract liability balance at the beginning of the year
1,262 1,509

There were no sales between the two business segments, and all revenue is earned from external customers. The business segments' gross profit is reconciled to profit before taxation as per the consolidated income statement. The Group's overheads are managed centrally by the Board

and consequently there is no reconciliation to profit before tax at a segmental level. The Group's assets are also managed centrally by the Board and consequently there is no reconciliation between the Group's assets per the statement of financial position and the segment assets.

5. Operating loss

2025
£'000
2024
£'000
Operating loss is after charging the following:
Audit – Group 184 116
Audit – Company 5 5
Assurance related – interim review 12
Auditor's remuneration 189 133
Depreciation of tangible fixed assets 538 570
Amortisation of intangible assets 1,559 1,696
Impairment of intangible assets 3,718
Staff costs (note 7) 6,454 5,763
Share-based payments (note 7, 9) 197 194
Short-term lease costs 17 20
Exceptional items (note 8) 826 1,826

6. Finance income and expense

Finance income 2025
£'000
2024
£'000
Interest received on cash deposits 371
Total 371
Finance expense 2025
£'000
2024
£'000
Interest payable on bank loan 438 440
Unwind of discounting on contingent consideration 72
Interest payable on lease liabilities (9) 28
Arrangement fee amortisation on bank loan 36 34
Other interest 7
Total 472 574

7. Staff numbers and costs

The average monthly number of full-time persons employed by the Group, including Executive Directors during the year was:

2025 2024
Technical support 70 70
Sales and marketing 11 23
Administration 19 18
Total 100 111

The aggregate payroll costs including Executive Directors were as follows:

2025
£'000
2024
£'000
Wages and salaries 5,586 5,034
Social security costs 679 520
Benefits in kind 23 41
Pension benefits 166 168
Share-based payment expense 197 194
Total 6,651 5,957

The aggregate payroll costs for Executive and Non-Executive Directors were as follows:

Directors 2025
£'000
2024
£'000
Fees and salaries 524 970
Social security costs 55 101
Benefits in kind 25 29
Pension benefits contributions 17 17
Share-based payment expense 197 162
Total 818 1,279

Key management personnel are those persons having authority and responsibility for planning, directing, and controlling the activities of the Group; they are the Directors of the Company. The emoluments, including any contractual settlement fees, of the highest-paid Director are £231,000 (FY24: £504,038).

The Group does not operate a defined benefits pension scheme and Executive Directors who are entitled to receive pension contributions may nominate a defined contribution scheme into which the Company makes pension contributions. The fees relating to Non-Executive Directors are, in some cases, payable to third parties in connection with the provision of their services. The balance outstanding at 31 March 2025 was £Nil (FY24: £Nil).

Within the year £460,000 of staff costs were capitalised as intangible assets (FY24: £Nil).

8. Exceptional items

2025
£'000
2024
£'000
CEO exit and settlement 744
Integration and restructuring costs 420 571
Supplier charges in dispute 236 434
M&A projects 90 194
Fair value adjustment of contingent consideration liability 80 (117)
Total 826 1,826

The CEO exit and settlement relate to the settlement of the former CEO's contractual terms. This is considered material and nonrecurring and has therefore been classified as exceptional.

The integration and restructuring costs relate to costs associated with the restructuring within the Group, which includes the closure of the Bristol office and offshoring of our monitoring team. This is considered nonrecurring and has therefore been classified as exceptional.

The supplier charges relate to disputed items for which the Company is actively pursuing settlement and recovery of any amounts paid. For outstanding supplier charges in dispute, we are actively seeking resolution. These items are considered non-recurring and have therefore been classified as exceptional.

The M&A projects' expenditure relates to costs associated with the evaluation of potential acquisition targets. This is considered material and has therefore been classified as exceptional.

The adjustment to the contingent consideration liability relates to the purchase of Truststream Security Solutions Limited in the prior year. This is considered non-recurring and has therefore been classified as exceptional.

All of the items above, based upon the judgement of the management team, meet the definition of an exceptional item as defined within the Group's accounting policies (note 2 – Alternative Performance Measures).

9. Share-based payments

New schemes

During the year, SysGroup established three new share-based plans being:

  • 1. Value Creation Plan (VCP)
  • 2. Performance Share Plan (PSP)
  • 3. Save As You Earn Plan (SAYE)

The VCP is an equity-settled share-based payment scheme designed to incentivise Executive Directors and senior management. The VCP operates through SysGroup Holdings No 1 Limited (SGH), a wholly owned subsidiary that serves as a conduit vehicle for administering the plan. Under the VCP, participants receive 'A' ordinary shares in SGH at the commencement of the performance period (August 2024 to August 2029). Participants are entitled to share in the value appreciation of the Group's ordinary shares based on achieving specified performance hurdles. Settlement occurs through either the issuance of SysGroup ordinary shares or cash equivalent, at the Company's discretion. The plan includes service conditions (continued employment) and market-based performance conditions (share price hurdles).

Under the PSP, eligible employees receive options that vest subject to continued employment and the achievement of earnings per share (EPS) performance targets measured over a three-year period. The options vest on the third anniversary of the grant date but cannot be exercised until the fifth anniversary for employees who are also

in the VCP, creating an effective five-year service condition. Awards are subject to forfeiture if the employee ceases to be in relevant employment before the exercise period commences.

For employees who also participate in VCP, the number of PSP shares that may be acquired is reduced by any value received under the VCP. The PSP provides the Group with flexibility to settle awards either through the issue of new shares or through cash payments equivalent to the gain on exercise. However, the Group intends to settle awards through the issue of shares, and the awards are therefore accounted for as equity-settled share-based payments.

Under the SAYE scheme, employees are granted options to purchase ordinary shares at a discount to the market price on the date of invitation. Participation requires employees to enter into a savings contract with monthly contributions ranging from £5 to £500 over a 3-year or 5-year period. Options are granted with an exercise price set at not less than 80% of the market value of the Group's shares on the date invitations are issued. The options vest upon completion of the relevant savings contract period and continued employment with the Company. Vested options may be exercised within six months of the bonus date, after which they lapse. SAYE awards are accounted for as equity-settled sharebased payments as they are settled through the issuance of new ordinary shares or transfer of existing shares.

VCP PSP SAYE Grant date August 2024 August 2024 October 2024 Vesting period 5 years (August 2024 to August 2029) 5 years (Employees part of both PSP and VCP arrangement) 3 years (Employees part of only PSP arrangement) 3 years Settlement method Equity-settled (Entity's choice between shares or cash) Equity-settled (Entity's choice between shares or cash) Equity-settled (Entity's choice between shares or cash) Performance hurdles £0.60 (15% value sharing) £2.25 (20% value sharing) £3.00 (25% value sharing) 25% of the award vests at EPS of 2.16 pence 100% of the award vests at EPS of 2.95 pence Vesting occurs on a straightline basis between these two points Not applicable Service condition Continuous employment until August 2029 Continuous employment until August 2029 (Employees part of both PSP and VCP arrangement) Continuous employment until August 2027 (Employees part of only PSP arrangement) Continuous employment until August 2027 (3 year saving plan) Other condition 50% of shares subject to one-year holding period Not applicable Monthly contribution requirement to the saving plan Number of participants 2 Executive Directors and 3 senior management 2 Executive Directors and 13 employees 2 Executive Directors and 28 employees

The key terms and conditions of the new share-based arrangements are as follows:

A reconciliation of award movements over the year is shown below:

Grant date Exercise period Exercise
price
At
31 March
2024
Granted Forfeited Expired /
Withdrawn
Exercised At
31 March
2025
VCP*
20 August
2024
20 August 2029
to 20 August 2034
230 (230)
21 March
2025
20 August 2029
to 20 August 2034
230 230
PSP
20 August
2024
20 August 2027
to 20 August 2034
624,600 (36,364) 588,236
20 August
2024
20 August 2029
to 20 August 2034
0.60 1,328,451 1,328,451
SAYE
1 October
2024
1 October 2027
to 1 April 2028
0.26 777,664 (201,194) 576,470

* The VCP share scheme represents awards granted of SGH as a reference unit. Each reference unit represents an entitlement to participate in the value appreciation of one SysGroup ordinary share. The actual number of SysGroup shares issued upon settlement will vary based on share price performance and hurdle achievement. Participants were originally granted awards over 'A' ordinary shares in SGH on 20 August 2024. Under the original terms of the arrangement, participants were required to pay subscription monies to acquire their allocated shares, and this subscription obligation was incorporated into the fair value calculation at the grant date, effectively reducing the fair value of the awards by the amount participants were required to contribute. Although the awards were granted, the 'A' ordinary shares were not issued at that time, nor have they been issued subsequently.

On 21 March 2025, SysGroup's Remuneration Committee approved a modification to the structure of the VCP. Under the revised arrangement, the Conditional Share awards would be delivered in the form of a nil-cost share option and the requirement for participants

to pay subscription monies was eliminated. This modification was implemented to address practical and administrative complexities associated with collecting subscription payments and to better align the incentive arrangement with its intended motivational objectives. Accordingly, the 'A' ordinary shares are presented as granted (but unissued) and subsequently withdrawn in the summary table above, reflecting their replacement with the nilcost share options. The share options balance, therefore, effectively represents the change from the original 'A' ordinary shares to share options pursuant to the modified arrangement.

The modification has been accounted for in accordance with IFRS 2, which requires recognition of any incremental fair value created by the modification. Since participants no longer need to pay subscription monies, the fair value of their awards has increased compared to the original arrangement. This incremental fair value represents additional economic benefit being provided to participants and will be recognised as share-based payment expense over the remaining vesting period, which continues to be five years from the original grant date of 20 August 2024.

VCP awards were valued using the Monte Carlo option pricing model. Performance conditions were included in the fair value calculations, which were based on observable market prices at the grant date. All options granted under VCP have an exercise price of £Nil. Using a Monte

Carlo model, the total fair value of the awards with a market condition is calculated to be £1.7m, resulting in £7.4k per share (before adjustment for the subscription price payable by participants in the VCP):

The fair value per award(s) granted and the assumptions used in the calculation are as follows:

Model inputs and fair value

Model Monte Carlo
Grant date 20/08/2024
Exercise price (£) 0.00
Share price (£) 0.36
Expected volatility (%) 39.4%
Risk free rate (%) 3.7%
Time to vest (years) 4.9
Total fair value (£) 1,714,900
Number of shares 230
Fair value per Ordinary 'A' Share (£) 7,456

PSP awards were valued using the Black Scholes model. The fair value of the awards with nonmarket conditions was calculated as £0.36 per award. For the individuals who are participants in both the VCP and PSP, a separate PSP fair value is calculated, using a series of Black Scholes models which capture the negative market condition relating to the clawback of PSP awards where the VCP vests.

The fair value per award(s) granted and the assumptions used in the calculation are as follows:

Model inputs and fair value
Model Black Scholes
Grant date 20/08/2024
Exercise price (£) 0.00
Share price (£) 0.36
Expected volatility (%) 38.8%
Risk free rate (%) 3.8%
Time to vest (years) 3.0
Fair value per award (£) 0.36
Number of options 624,600
Total fair value (£) 224,856
Model inputs and fair value BS A
(participants in
PSP only)
BS B
(participants in
PSP and VCP)
Model Black Scholes Black Scholes
Grant date 20/08/2024 20/08/2024
Exercise price (£) 0 0.60
Share price (£) 0.36 0.36
Expected volatility (%) 39.4% 39.4%
Risk free rate (%) 3.7% 3.7%
Time to vest (years) 5.0 5.0
Fair value from BS model 0.36 0.09
BS A minus BS B 0.27
Number of options 1,328,451
Total fair value (£) 358,682

Volatility assumption in the models is based on the observed volatility of SysGroup and a set of listed comparable peer company share prices over a historical period consistent with the expected time to exercise at the valuation date.

SAYE awards were valued using the Black Scholes model. All options granted under SAYE have an exercise price of £0.26. Fair value of the options were calculated to be £0.14 for the three-year SAYE scheme and £0.17 per option for the five-year SAYE scheme.

The fair value per award(s) granted and the assumptions used in the calculation are as follows:

Model inputs and fair value 3 year scheme 5 year scheme
Model Black Scholes Black Scholes
Grant date 01/10/2024 01/10/2024
Exercise price (£) 0.26 0.26
Share price (£) 0.325 0.325
Expected volatility (%) 38.8% 39.4%
Risk free rate (%) 3.8% 3.7%
Time to vest (years) 3.0 5.0
Fair value per award (£) 0.14 0.17

Historic schemes

The EMI and Executive LTIP schemes from prior years still have historic participants but will not be used as part of the Group's incentive structure going forward, with the only activity in the year being options lapsing (due to participants leaving the Group) or the exercise of options (Executive LTIP only).

EMI scheme

Share options can be granted to employees of the Group at the discretion of and with approval from the Remuneration Committee. For EMI share options to vest, the employee must be employed

by the Group at the vesting date. The weighted average exercise price of options in issue is 42.2p per share.

Number of ordinary shares
Grant date Exercise period Exercise price At 31 March
2024
Granted Waived At 31 March
2025
21/02/2016 21/02/2019 to 20/02/2026 55.2p 5,000 5,000
26/11/2018 26/11/2021 to 25/11/2028 42.5p 150,000 (60,000) 90,000
06/04/2021 06/04/2024 to 05/04/2031 41.0p 131,000 (56,000) 75,000
Total 286,000 (116,000) 170,000

The inputs to the share valuation model utilised at the grant of the option are shown in the table below. Management has determined volatility using its knowledge of the business.

The options have been valued using the Black Scholes method and using the following assumptions:

Number of
instruments granted
11,875 215,000 206,000
Grant date 21/02/2016 26/11/2018 06/04/2021
Expiry date 20/02/2026 25/11/2028 05/04/2031
Contract term (years) 10 10 10
Exercise price 55.2p 42.5p 41.0p
Share price at granting 70.8p 42.5p 41.0p
Annual risk-free rate (%) 0.5% 0.5% 0.5%
Annual expected
dividend yield (%)
0.0% 0.0% 0.0%
Volatility (%) 27% 27% 27%
Fair value per
grant instrument
30.2p 17.9p 26.0p

Executive LTIP options

The Remuneration Committee is responsible for establishing the Executive LTIP Schemes and also sets the targets by which the performance of the Executive Directors is measured. The award of share options to the Executive Directors is governed by

the LTIP Scheme Rules. Further information on the Schemes is presented in the Directors' remuneration report. The weighted average exercise price of options in issue is 1.0p per share.

Number of ordinary shares

Grant date Exercise period Exercise price At 31 March
2024
Granted Exercised At 31 March
2025
28/06/2018 28/06/2021 to 27/06/2028 1.0p
06/07/2018 16/07/2021 to 15/07/2028 1.0p 450,000 (300,000) 150,000
15/07/2019 15/07/2022 to 14/07/2029 1.0p 150,000 150,000
08/07/2020 08/07/2022 to 07/07/2030 1.0p 150,000 150,000
21/06/2021 21/06/2023 to 20/06/2031 1.0p 107,805 107,805
21/06/2022 21/06/2024 to 20/06/2032 1.0p 170,406 170,406
17/04/2023 17/04/2025 to 16/04/2033 1.0p 204,024 204,024
Total 1,232,235 (300,000) 932,235

The inputs to the share valuation model utilised at the grant of the option are shown in the table below. Management has determined volatility using its knowledge of the business.

The options have been valued using the Black Scholes method and using the following assumptions:

Number of
instruments granted
750,000 450,000 400,000 400,000 287,480 454,416 566,733
Grant date 28/06/18 16/07/18 15/07/19 08/07/20 21/06/21 21/06/22 17/04/23
Expiry date 27/06/28 15/07/28 14/07/29 07/07/30 20/06/31 20/06/32 16/04/33
Contract term (years) 10 10 10 10 10 10 10
Exercise price 1.0p 1.0p 1.0p 1.0p 1.0p 1.0p 1.0p
Share price at granting 41.5p 46.5p 42.0p 33.0p 42.0p 27.0p 27.5p
Annual risk-free rate (%) 0.5% 0.5% 0.5% 0.5% 0.5% 4.0% 4.0%
Annual expected
dividend yield (%)
0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Volatility (%) 27% 27% 27% 27% 27% 41% 41%
Fair value per
grant instrument
40.9p 43.7p 41.4p 32.0p 41.0p 26.0p 26.0p

The total charge for the year relating to employee share-based payment plans was £197,408 (2024: £194,000), all of which related to equity-settled share-based payment transactions.

10. Acquisitions

Crossword Consulting Limited (rebranded as Truststream Cybersecurity Limited)

On 18 November 2024, the Group acquired the trade, assets, and specific liabilities of Crossword Consulting Limited (in administration) for an initial cash consideration of £311,000, with deferred consideration of £127,000 to be paid within one year (both funded by the Group's cash reserves). Crossword Consulting Limited is a recognised leader in cybersecurity consulting, offering specialised services such as virtual CISO ('vCISO') support and Penetration Testing to medium and large enterprises.

This acquisition strengthens our capabilities with the addition of 12 seasoned cybersecurity consultants, who will expand SysGroup's customer offerings in cybersecurity and compliance. CCL brings a diverse client base of customers, including FTSE 100, FTSE 250, and S&P-listed companies, which presents new cross-sell opportunities across multiple sectors for the Group.

Book value
£'000
Fair value
adj. £'000
Fair value
£'000
328 328
117 117
(282) (282)
(37) (37)
(82) (82)
44
394
438
311
127
438

The Directors have considered the intangible assets acquired for the Crossword Consulting Limited acquisition and have recognised an intangible asset for customer relationships. This has been calculated using a discounted cash flow method, based upon the estimated level of profit to be generated from the customer bases acquired. A post-tax discount rate of 10.8% was used in the valuation and the customer relationships are being amortised over their estimated useful life of 10 years. The goodwill arising from the acquisition is attributable to the technical skills of the workforce and the crossselling opportunities achievable from combining the acquired customer bases and trade with the existing Group.

The goodwill and intangible assets of Crossword Consulting Limited have been allocated to a new CGU called 'Truststream Cybersecurity Limited'. This is following the rebranding of the business to 'Truststream Cybersecurity Limited' post-acquisition.

The Group incurred professional fees of £53,000 in relation to the acquisition. These costs are included as Exceptional costs in the Group's consolidated statement of comprehensive income.

No cash was acquired as part of the acquisition. Further, no fair value adjustments have been made to the trade and other receivables acquired (which relate entirely to accrued income). All amounts are considered collectable. Of the total deferred consideration of £127k, £32k was paid in the year, leaving a balance unpaid at 31 March 25 of £95k.

Crossword Consulting Limited contributed £0.9m to Group revenue and £0.2m profit before tax for the 12 month period to 31 March 2025. If the acquisition had been made on 1 April 2024, then Crossword Consulting Limited would have contributed £2.1m of revenue and £0.5m of profit before tax to the Group. This would mean the Group's combined revenue and loss before tax would have been £21.7m and (£1.8m) respectively.

11. Earnings per share

2025 2024
(Loss) for the financial year attributable to shareholders (£1,834,000) (£5,900,000)
Adjusted (loss)/profit for the financial year (£233,000) £1,010,000
Weighted number of issued equity shares 79,829,723 48,923,389
Weighted number of equity shares for diluted EPS calculation 82,948,985 50,710,251
Adjusted basic earnings per share (pence) 0.3p 2.1p
Basic earnings per share (pence) (2.3)p (12.1)p
Diluted earnings per share (pence) (2.3)p (12.1)p
2025
£'000
2024
£'000
(Loss) after tax used for basic earnings per share (1,834) (5,900)
Amortisation of intangible assets 1,559 1,696
Impairment of intangible assets 3,718
Exceptional items 826 1,826
Share-based payments 197 194
Share scheme set-up costs 174
Total add back (pre-tax) 2,756 7,434
Tax adjustments (689) (929)
Adjusted profit used for adjusted earnings per share 233 605
12. Taxation
Current tax
2025
£'000
2024
£'000
Current tax – current year 16
Adjustments in respect of prior years (2) (84)
Total current tax charge 14 (84)
Deferred tax
Deferred tax – timing differences (491) (609)
Adjustments in respect of prior years (139) 23
Total deferred tax (630) (586)
Total tax (credit) (616) (670)

The effective tax rate for the year to 31 March 2025 is higher (2024: lower) than the standard rate of corporation tax in the UK. The differences are explained below:

2025 2024
£'000 £'000
(Loss) on ordinary activities before tax (2,450) (6,570)
(Loss) on ordinary activities before taxation multiplied
by the standard rate of UK corporation tax of 25%
(612) (1,643)
Effects of:
Expenses not deductible 456 274
Income not taxable 899
Short-term timing differences 16 374
Deferred tax on share-based payments 31
Other deferred tax movements (333) (368)
Deferred tax (charged)/credited directly to equity 13
Adjustments in respect of prior years (141) (61)
Other permanent differences (15) (177)
Total tax (credit) (616) (670)

The Group recognised deferred tax assets and liabilities as follows:

2025
£'000
2024
£'000
Deferred tax on customer relationships (1,042)
Deferred tax asset on share-based payments 100
Fixed asset timing differences 206 (196)
Short-term timing differences (134) 21
Losses (574) 268
Other 790
Deferred tax liability 288 (849)

Recognition of deferred tax assets is restricted to those instances where it is highly probable that relief against taxable profit will be available. There are no unrecognised deferred tax assets. Deferred tax balances are recognised at 25% (2024: 25%):

Losses
£'000
Fixed asset
timing
differences
£'000
Short-term
timing
differences
Share-based
payments
Customer
relationships
£'000
Total
£'000
Balance at 1 April 2024 268 (197) 22 100 (1,042) (849)
Movement in deferred tax
on share-based payments
19 19
Movement in deferred tax
on share-based payment
recognised in equity
12 12
Deferred tax on business
acquisition
(82) (82)
Movement in deferred tax on
amortisation of intangible assets
35 333 368
Fixed asset and other timing
differences
272 (9) (19) 244
Balance at 31 March 2025 540 (171) 3 131 (791) (288)

13. Intangible assets

Systems
development
Software
licences
Customer
relationships
Positive
goodwill
Total
Group cost £'000 £'000 £'000 £'000 £'000
At 1 April 2023 1,011 12,709 21,666 35,386
Additions 109 109
Impairment (3,718) (3,718)
At 31 March 2024 1,120 12,709 17,948 31,777
At 1 April 2024 1,120 12,709 17,948 31,777
Additions 570 328 394 1,292
At 31 March 2025 1,690 13,037 18,342 33,069
Accumulated amortisation
At 1 April 2023 356 7,069 7,425
Charge for the year 224 1,472 1,696
At 31 March 2024 580 8,541 9,121
At 1 April 2024 580 8,541 9,121
Charge for the year 226 1,333 1,559
At 31 March 2025 806 9,874 10,680
Net book value
At 31 March 2024 540 4,168 17,948 22,656
At 31 March 2025 884 3,163 18,342 22,389
Systems
development
Total
Company cost £'000 £'000
At 1 April 2023 28 28
Additions 37 37
At 31 March 2024 65 65
Additions 569 569
At 31 March 2025 634 634
Accumulated amortisation
At 1 April 2023 2 2
Charge for the year 16 16
At 31 March 2024 18 18
Charge for the year 17 17

At 31 March 2024 35 35

Net book value

At 31 March 2024 47 47
At 31 March 2025 599 599

All amortisation and impairment charges are included in the depreciation, amortisation, and impairment of non-financial assets classification, which is disclosed as administrative expenses in the statement of comprehensive income. Customer relationships have a remaining amortisation period of between two and five years.

Cash-generating units (CGUs)

Goodwill and intangible assets are allocated to CGUs in order to be assessed for potential impairment. The Group has a core CGU of 'managed IT services' and as the Group acquires new businesses they form their own CGU until they have been integrated into the Group's core operational structure.

The Group has a Senior Leadership Team that manages the SysGroup business within a single operational and delivery structure. Whilst the Truststream and Truststream Cybersecurity Limited businesses have been integrated within the SysGroup leadership structure and onto the Group system platforms, the businesses continue to operate their own cash transactions and balances and therefore remain as distinct cash-generating units of the Group. As such, the Directors consider Truststream and Truststream Cybersecurity Limited to be separate CGUs.

The allocation of goodwill and carrying amounts of assets for each CGU is as follows:

Allocation of goodwill Carrying value of assets
2025
£'000
2024
£'000
2025
£'000
2024
£'000
Managed IT services 12,346 12,346 14,817 17,213
Truststream Security Solutions 5,602 5,602 5,892 6,583
Truststream Cybersecurity Limited 394 850
Total 18,342 17,948 21,559 23,796

Impairment review

When assessing impairment, the recoverable amount of each CGU is based on value-in-use calculations (VIU). VIU calculations are an area of material management estimate as set out in note 2. These calculations require the use of estimates, specifically: post-tax cash flow projections; long-term growth rates; and a post-tax discount rate. Cash flow projections are based on the Group's budget for the forthcoming financial year which has been approved by the Board.

The VIU calculation is determined based on a risk adjusted discounted cash flow basis prepared for each individual cash-generating unit. Cash flows beyond the forthcoming financial year use estimated growth rates which are stated below. The assumptions for growth rates and margins are based on management's experience of growth and knowledge of the industry sector, markets and our own internal opportunities for growth. The projections beyond five years use an estimated long-term growth rate of 2.0% (FY24: 2.0%) for net post-tax cash flows. This represents management's best estimate of a long-term annual growth rate aligned to an assessment of long-term GDP growth rates. A higher sectorspecific growth rate would be a valid alternative estimate. A different set of assumptions may be more appropriate in future years dependent on changes in the macroeconomic environment.

The discount rates used are based on management's calculation of the WACC using the capital asset pricing model to calculate the cost of equity. The same rate is used for each CGU in the VIU calculation, and the rates reflect management's assessment on the level of relative risk in each respective CGU. Discount rates can change relatively quickly for reasons both inside and outside management control. Those outside management direct control or influence include changes in the Group's Beta, changes in risk-free rates of return and changes in Equity Risk Premia. Matters inside management control are the delivery of performance in line with plans or budgets and the production of high or low risk plans.

At the year-end reporting date, goodwill was reviewed for impairment in accordance with IAS 36 'Impairment of Assets' and no impairment has been recorded against the legacy CGU.

Managed IT services CGU

The managed IT services CGU goodwill is comprised of acquisitions dating from 2016 to 2022, as listed below:

  • •System Professional 2016
  • •Rockford IT 2017
  • •Certus IT 2019
  • •Hub Network 2020
  • •Orchard IT 2022

Based upon a conservative assessment of the future performance of these acquisitions (being the 'Managed IT Services CGU'), which includes risk adjusting forecasted cash flows, management's view is that the CGU is not impaired.

The VIU model is sensitive to changes in key assumptions and changes in these assumptions can lead to significant changes in the VIU:

  • •The impairment model assumes a fall in revenue of 5.0% in Year 1, followed by revenue growth of 7% in Years 2 to 5 (in line with IT managed service sector industry expectations). If Year 1 revenue growth was reduced by a further 1%, the headroom would decrease by £0.6m, assuming no changes in other assumptions. Equally, if Year 1 revenue growth was increased by 1%, then headroom would increase by £0.6m.
  • •If the gross margin percentage of 48% is reduced by 1% then the VIU would reduce by £1.3m and an impairment of £0.4m would be required, assuming no changes in other assumptions. Equally, if the gross margin percentage was increased by 1%, then headroom would increase by £1.3m.
  • •If the discount rate of 11.8% increased by 1% then the VIU would reduce by £1.6m and an impairment of £0.7m would be required, assuming no changes in other assumptions. Equally, if the discount rate was increased by 1%, then headroom would increase by £1.9m.

Management is comfortable with the revenue growth rates, gross margin percentage and discount rate used in the VIU model.

Truststream CGU

The Truststream CGU is comprised of only Truststream Security Solutions, which was acquired in 2022. Based upon a conservative assessment of the future performance, which includes risk adjusting forecasted cash flows, management's view is that the CGU is not impaired.

The VIU model is sensitive to changes in key assumptions and changes in these assumptions can lead to significant changes in the VIU:

  • •The impairment model assumes flat revenue in Year 1, followed by revenue growth of 11.8% in years 2 to 5 (in line with industry expectations). If Year 1 revenue growth was reduced by 1%, headroom would decrease by £0.3m, assuming no changes in other assumptions. Equally, if Year 1 revenue growth was increased by 1%, then headroom would increase by £0.3m.
  • •If the gross margin percentage of 49% is reduced by 1% then the VIU would reduce by £0.6m, but still leaving £5.1m of headroom, assuming no changes in other assumptions. Equally, if the gross margin percentage was increased by 1%, then the headroom would increase by £0.6m.
  • •If the discount rate of 11.8% increased by 1% then the VIU would reduce by £1.2m but still leaving £4.6m of headroom, assuming no changes in other assumptions. Equally, if the discount rate was decreased by 1%, then headroom would increase by £1.4m.

Management is comfortable with the revenue growth rates, gross margin percentage and discount rate used in the VIU model.

Truststream Cybersecurity Limited CGU

The trade and assets of Crossword Consulting Limited were acquired by the Group in November 2024 and has since been rebranded as Truststream Cybersecurity Limited. Based upon an assessment of the future performance, which includes risk adjusting forecasted cash flows, management's view is that the CGU is not impaired.

The VIU model is sensitive to changes in key assumptions and changes in these assumptions can lead to significant changes in the VIU:

  • •The risk adjusted impairment model assumes flat annualised revenue in Year 1, followed by revenue growth of 10.4% in Years 2 to 5 (in line with industry expectations). If Year 1 revenue growth was reduced by 1%, headroom would remain consistent.
  • •If the gross margin percentage of 69% is reduced by 1% then the VIU would reduce to £Nil, assuming no changes in other assumptions. Equally, if the gross margin percentage was increased by 1%, then the headroom would increase by £0.2m.
  • •If the discount rate of 11.8% increased by 1% then the VIU would reduce by £0.1m but still leaving £0.1m of headroom, assuming no changes in other assumptions. Equally, if the discount rate was decreased by 1%, then headroom would increase by £0.1m.

Management is comfortable with the revenue growth rates, gross margin percentage and discount rate used in the VIU model.

The assumptions used for the impairment review are detailed below:

2025 Legacy
managed IT
services
Truststream Truststream
Cybersecurity
Limited
Discount rate post-tax 11.80% 11.80% 11.80%
Revenue growth rate Year 2 to Year 5 7.00% 11.80% 10.40%
Terminal growth rate 2.00% 2.00% 2.00%
2024
Discount rate post-tax 10.30% 10.30%
Revenue growth rate Year 2 to Year 5 3.50% 6.00%
Terminal growth rate 2.00% 2.00%

14. Property, plant, and equipment

Office
equipment
Right-of
use lease
Freehold
property
Total
Group cost £'000 £'000 £'000 £'000
At 1 April 2023 1,200 1,265 382 2,847
Additions 450 450
Disposals
At 31 March 2024 1,650 1,265 382 3,297
At 1 April 2024 1,650 1,265 382 3,297
Additions 179 179
Disposals (114) (114)
At 31 March 2025 1,829 1,151 382 3,362
Accumulated depreciation
At 1 April 2023 579 269 33 881
Charge for the year 317 245 8 570
Disposals
At 31 March 2024 896 514 41 1,451
At 1 April 2024 896 514 41 1,451
Charge for the year 323 207 8 538
Disposals (68) (68)
At 31 March 2025 1,219 653 49 1,921

Net book value

At 31 March 2024 754 751 341 1,846
At 31 March 2025 610 498 333 1,441
Company cost Office
equipment
£'000
Right-of
use lease
£'000
Total
£'000
At 1 April 2023 172 393 565
Additions 163 163
Disposals
At 31 March 2024 335 393 728
At 1 April 2024 335 393 728
Additions 23 23
Disposals
At 31 March 2025 358 393 751
Accumulated depreciation
At 1 April 2023 36 204 240
At 31 March 2025 205 334 539
Disposals
Charge for the year 87 54 141
At 1 April 2024 118 280 398
At 31 March 2024 118 280 398
Disposals
Charge for the year 82 76 158

Net book value

At 31 March 2024 217 113 330
At 31 March 2025 153 59 212

15. Investments

Company 2025
£'000
2024
£'000
At start of year 26,399 34,034
Acquisitions
Investment in subsidiaries 3
Impairment (440) (7,635)
At 31 March 25,962 26,399

The recoverable amounts have been determined from discounted cash flow calculations. The principal assumptions can be found in note 13.

In line with the rationale and conclusions drawn in note 13 regarding the Legacy Managed IT Services CGU, an impairment of the SysGroup Trading Limited investment of £0.4m is required and has been recorded in the period. Following

this impairment, the investment balance in SysGroup Trading Limited is £18.1m. The remaining balance of £7.9m relates to Truststream Security Solutions Limited.

The Company's subsidiary undertakings all of which are wholly owned and included in the consolidated accounts are:

Undertakings Registration Principal activity
SysGroup Trading Limited England & Wales Managed IT services
Truststream Security Solutions Limited Scotland Managed IT services
Certus IT Limited England & Wales Non-trading
Hub Network Services Limited England & Wales Non-trading
Netplan LLC* USA Non-trading
Orchard Computers Limited England & Wales Dormant
Independent Network Solutions Limited England & Wales Non-trading
Netplan Internet Solutions Limited England & Wales Dormant
Rockford IT Limited England & Wales Dormant
System Professional Limited England & Wales Dormant
SysGroup (DIS) Limited England & Wales Dormant
SysGroup Holding (No.1) Limited** England & Wales Holding
Truststream Cybersecurity Limited*** England & Wales Cybersecurity consultancy

* Netplan LLC is a wholly owned subsidiary of Netplan Internet Solutions Limited.

** SysGroup Holding (No.1) Limited was incorporated as a fully owned subsidiary of SysGroup plc on 6 August 2024.

*** Truststream Cybersecurity Limited was incorporated as a fully owned subsidiary of SysGroup Holding (No.1) on 29 October 2024. See note 10 for details regarding its acquisition of the trade and assets from Crossword Consulting Limited.

The registered office of all subsidiaries is the same as the registered office of the Parent Company with the exception of:

Netplan LLC

whose registered office is:

c/o USA Corporate Services Inc, 19 West 34th Street, Suite 1018, New York, 10001, USA

Truststream Security Solutions Limited whose registered office is:

8th Floor, Sugar Bond House, Anderson Place, Leith, Edinburgh, Scotland, EH6 5NP.

16. Trade and other receivables

Group
2025
Company
2025
Group
2024
Company
2024
Amounts due within one year £'000 £'000 £'000 £'000
Trade debtors 2,938 1,577
Amounts due from subsidiaries 1,076
Other debtors 39 24 26
Corporation tax asset 30 84
Prepayments and accrued income 2,369 97 2,316 105
Total 5,376 1,197 4,003 105

Amounts due from subsidiaries are due on demand and incur no interest.

The carrying value of trade and other receivables approximates to their fair value.

Debtor impairment Group
2025
£'000
Company
2025
£'000
Group
2024
£'000
Company
2024
£'000
Trade debtors 3,132 1,692
Impairment provision (194) (115)
Total 2,938 1,577

Amounts due from subsidiaries are due on demand and incur no interest.

The carrying value of trade and other receivables approximates to their fair value.

The Group have applied the simplified approach to calculate its impairment of trade receivables. In completing this review, the Group have segregated its receivables into categories based on the number of days past due for each invoice

and used this to estimate the expected lifetime credit loss, with the historic credit losses being adjusted for expected forward cash flows given the current economic environment.

Group Company
Current
£'000
Over
1 month
past due
£'000
Total
£'000
Current
£'000
Over
1 month
past due
£'000
Total
£'000
Trade debtors 998 2,134 3,132
Expected credit loss (194) (194)
Net carrying amount 998 1,940 2,938

17. Trade and other payables

Amounts due within one year Group
2025
£'000
Company
2025
£'000
Group
2024
£'000
Company
2024
£'000
Trade payables 2,666 45 3,132 293
Amounts due to subsidiaries 5,494 5,830
Accruals 1,031 327 1,340 512
Total financial liabilities, excluding loans
and borrowings measured at amortised cost
3,697 5,866 4,472 6,635
Corporation tax
Other taxes and social security costs 977 165 341 82
Total 4,674 6,031 4,813 6,717

Amounts due to subsidiaries are due on demand and incur no interest charge.

Contingent consideration
Amounts due within one year
Group
2025
£'000
Company
2025
£'000
Group
2024
£'000
Company
2024
£'000
Contingent consideration 1,751 1,751
Amounts due after one year
Contingent consideration
Discounted value
Discounted contingent consideration

In FY24, the contingent consideration is stated at its discounted fair value and was paid in full in FY25.

To the extent trade payables and other payables are not carried at fair value in the consolidated balance sheet, book value approximates to fair value at 31 March 2025 and 31 March 2024. The maturity of the financial liabilities, excluding loans and borrowings, classified as financial liabilities and measured at amortised cost is shown in note 3.

18. Provisions

Group
2025
£'000
Company
2025
£'000
Group
2024
£'000
Company
2024
£'000
Dilapidations provision 155 25 148 68
Supplier charges provision 140
Total 295 25 148 68

The dilapidation provision is for the estimated aggregate cost of returning the Group's offices to their original condition on the expiry and exit of the property leases. Currently the leases extend to between 2026 and 2028.

The supplier charges provision relates to items in dispute for which the Company is actively seeking settlement and recovery of any fees paid. Any cash outflow is expected in the forthcoming year.

19. Loans and borrowings

Non-current Group
2025
£'000
Company
2025
£'000
Group
2024
£'000
Company
2024
£'000
Lease liabilities 180 400 49
Bank loan 4,770 4,770 4,738 4,738
Total 4,950 4,770 5,138 4,787
Current Group
2025
£'000
Company
2025
£'000
Group
2024
£'000
Company
2024
£'000
Lease liabilities 189 45 204 43
Bank loan
Total 189 45 204 43

The Company has an RCF banking facility with a term of five years to April 2027, an interest rate of Base Rate +3.25% margin on drawn funds and covenants that will be tested quarterly relating

to total net debt to Adjusted EBITDA leverage and minimum liquidity. The Group drew down £4.5m of RCF funds for the Truststream acquisition in April 2022.

20. Contract liabilities

Contract liabilities Group
2025
£'000
Company
2025
£'000
Group
2024
£'000
Company
2024
£'000
Current – contract liabilities 2,075 2,635
Non-current – contract liabilities 1,649 143
Total 3,724 2,778

21. Share capital

Group and Company Number £'000
Allotted, called up and fully paid ordinary shares of £0.01 each
At 1 April 2023 49,419,690 494
Issue of share capital 2,076,394 21
At 31 March 2024 51,496,084 515
Issue of share capital 34,019,007 340
At 31 March 2025 85,515,091 855

22. Reconciliation of net cash flow movements in net debt

1 April
2024
£'000
Non-cash flow
movements
£'000
Cash flow
£'000
Right-of-use
movement
£'000
Maturity
reclass
£'000
31 March
2025
£'000
Cash and cash equivalents 1,943 6,798 8,741
Debt due in less than one year:
Bank loans
Contingent consideration (1,751) (80) 1,831
Deferred consideration (127) 32 (95)
Lease liabilities (204) 52 183 (220) (189)
Debt due in more than one year:
Bank loans (4,738) (470) 438 (4,770)
Contingent consideration
Lease liabilities (400) 220 (180)
Net cash/(debt) (5,150) (625) 9,282 3,507

The maturity reclass movements show the change in classification of the debt item maturity periods due to contractual changes or new contracts incepted in the year.

23. Related party transactions

Transactions between the Company and its subsidiaries, which are related parties of the Company, have been eliminated on consolidation and are not disclosed in this note. Details of the transactions between the Group and other related parties are disclosed below:

Arete Capital Partners, a Company of which Mike Fletcher (Non-Executive Director) is a partner, invoiced SysGroup plc £1,228 (2024: £420) for a shared cost of corporate services received by SysGroup plc and Arete Capital Partners. At 31 March 2025, the balance outstanding was £Nil (31 March 2024: £Nil).

24. Ultimate controlling party

The Directors consider that the Group and Company have no controlling shareholder and no ultimate controlling party.

25. Contingent asset

As disclosed in note 8 the Group has incurred £0.50m (FY24: £0.43m) in relation to charges in dispute with a third-party supplier over the past two financial periods, which the Group is actively seeking recovery of. The Group considers the probability of recovery of the charges as possible. As the recovery is not virtually certain, an asset has not been recorded on the balance sheet.

Company information

Registered office

55 Spring Gardens, Manchester M2 2BY

Company number

06172239

Legal entity identifier (LEI)

213800D18GPZZJR9SH55

Company website

www.sysgroup.com

Nominated adviser & broker

Zeus Capital Ltd 82 King Street, Manchester M2 4WQ

Legal advisers

Hill Dickinson LLP No.1 St Michael's, Jackson's Row, Manchester M2 5WD

Independent auditor

BDO LLP Eden Building, Irwell Street, Manchester M3 5EN

Bankers

Santander (UK) plc 298 Deansgate, Manchester M3 4HH

HSBC Innovation Banking Alphabeta, 14–18 Finsbury Square, London EC2A 1BR

Registrar

Computershare Investor Services plc The Pavilions, Bridgwater Road, Bristol BS99 6ZZ

SysGroup plc 55 Spring Gardens Manchester M2 2BY

Company number 06172239

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