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Orange Belgium S.A.

Annual Report Feb 7, 2025

3986_er_2025-02-07_999f4513-d8ce-4168-988b-0ff38481dfbf.pdf

Annual Report

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Financial information for the second semester and full year 2024

Continued commercial performance and strong EBITDAaL growth, thanks to the successful operational integration of VOO

  • Mobile postpaid customer base 4.4% yoy / Cable customer base 3.5% yoy
  • H2 Revenues +0.9% yoy / FY 2024 Revenues +1.7% yoy on a comparable basis
  • H2 EBITDAaL +7.0% yoy / FY 2024 EBITDAaL +10.1% on a comparable basis

Operational Highlights ▪ The launch of our new portfolios in the beginning of the semester has showed its success in mobile commercial performance ▪ 74k postpaid net adds over the semester, bringing total subscribers to 3.5m, up by 4.4%. Both our Orange brands with its new portfolio, as well as our hey! brand were successful ▪ Our cable offers generated 17k net adds over the period, totalling 1,021k customers (+3.5% yoy)

Orange Belgium: key operating figures reported reported
H2 2023 H2 2024 change
Mobile postpaid customer base (in '000) 3 320 3 467 4.4%
Net adds (in '000) 71 74 3.8%
Cable customer base (in '000) 987 1021 3.5%
Net adds (in '000) 26 17 -34.2%
  • Financial Highlights
  • Total revenues for the full year reached €1,993.7m, a growth of +1.7% yoy

▪ EBITDAaL increased by 10.1% for the full year, supported by the delivery of the synergies following the acquisition of VOO (notably the transfer of VOO mobile clients to the Orange network), other costs optimization and good commercial performance

▪ eCapex increased by 1.4% for the full year on a comparable basis, due to the RAN sharing implementation, 5G deployment and upgrading of the cable network to provide Gigabit network coverage

Orange Belgium Group: key
financial figures
reported comparable reported comparable reported comparable reported comparable
in €m H2 2023 H2 2023 H2 2024 change change FY 2023 FY 2023 FY 2024 change change
Revenues 1 009.0 1 007.6 1 016.1 0.7% 0.9% 1 749.5 1 961.1 1 993.7 14.0% 1.7%
Retail service revenues 823.0 785.6 806.6 -2.0% 2.7% 1355.1 1552.3 1600.8 18.1% 3.1%
EBITDAaL 272.6 272.4 291.4 6.9% 7.0% 451.3 494.3 544.3 20.6% 10.1%
Margin as % of revenues 27.0% 27.0% 28.7% 25.8% 25.2% 27.3%
eCapex1 -194.9 -194.9 -188.4 166 bp
-3.3%
164 bp
-3.3%
-304.1 -362.8 -368.0 150 bp
21.0%
209 bp
1.4%
Adjusted Operating cash
flow2
77.7 77.5 103.0 32.6% 32.9% 147.2 131.5 176.3 19.7% 34.0%
Net profit (loss) for the period 4.6 4.6 34.8 655.2% -10.8 -18.5 17.2 -
259.9%
-193.3%
Net financial debt 2 224.0 2224.0 1 904.9 2224.0 1 904.9
  1. eCapex excluding licence fees

  2. Adjusted Operating cash flow defined as EBITDAaL – eCapex excluding licence fees

Xavier Pichon, Chief Executive Officer, commented:

We are thrilled to share the full results of 2024, reflecting our unwavering commitment to providing the best telecom offers on the Belgian market. Our recent initiatives, including our Netflix partnership and the launch of our new portfolios, have been warmly received by our customers. These efforts underscore our dedication to enhancing the customer experience and staying ahead in a competitive market.

As we look ahead, we are focused on leveraging our combined strengths and we will continue to adapt to new market realities. Our Lead the Future strategy is more than ever the key for future success. We are committed to providing superior technology, including unmatched fixed and mobile connectivity, advancements in 5G, cybersecurity, while ensuring a seamless customer experience through agile go-to-market strategies and an innovative portfolio. Sustainability remains integral to our business model, with a focus on digital inclusion and striving for net-zero carbon operations. By fostering a culture of competence and talent, and maintaining financial excellence, we are confident in our ability to innovate and lead in this dynamic environment.

Antoine Chouc, Chief Financial Officer, stated:

Our financial results for 2024 demonstrate our robust performance and strategic execution in a competitive market environment. Our focus on operational efficiency, synergies delivery and strategic investments has enabled us to achieve solid financial outcomes.

Our revenue for the year reached almost 2 billion euros, reflecting a year-over-year growth of 1.7% driven by the retail service revenues growth (+3.1% year-on-year).

We posted an outstanding 10.1% EBITDAaL growth for 2024 and exceeded our initial guidance. This performance was made possible thanks to an overachievement of our synergies ambitions following the acquisition of VOO demonstrating our success in integrating both companies. These synergies are crucial for maintaining our competitive edge and ensuring longterm sustainability.

eCapex totalled €368 million, reflecting our continued investment in superior technology. We are on track with the implementation of the RAN sharing program. We pursued the modernization of the HFC network to have Gigabit coverage, especially in rural areas thanks to subsidies and we started our FTTH journey.

2024 dividend

The Orange Belgium Group aims to balance the appropriate cash returns to equity holders maintaining a balanced and sound financial position, while leaving sufficient leeway to continue to invest in its convergent strategy, the expansion of its network and other growth opportunities. Orange Belgium's Board of Directors will not propose a dividend for the financial year 2024 to preserve cash for future capital requirements.

2025 outlook

The Company targets an EBITDAaL between €545m and €565m. Total eCapex in 2025 is expected to be between €365m and €385m.

New Financial Calendar

7 May Annual General Meeting of Shareholders
3 July Start of quiet period
24 July Financial results H1 2025 (7:00 am CET) – Press release
24 July Financial results H1 2025 (10:00 am CET) – Audio conference call

This is a preliminary agenda and is subject to changes

1. Key highlights 4
1.1 Operational highlights 4
1.2 Regulatory highlights 4
2. Comments on the financial situation 5
2.1 Consolidated figures for the Orange Belgium Group 5
2.2 Consolidated statement of comprehensive income 5
2.3 Liquidity and capital resources 6
2.4 Activities of the Orange Belgium Group by segment 7
2.4.1. Belgium 7
2.4.2. Luxembourg 8
3. Financial risks and risk management 9
4. Disputes 9
5. Significant event after the end of the second semester of 2024 9
6. Shareholder remuneration 9
7. Outlook 9
8. 2025 Financial calendar 9
9. Conference call details 10
10. Shares 10
11. Consolidated financial statements 11
11.1 Consolidated statement of comprehensive income 11
11.2 Consolidated statement of financial position 12
11.3 Consolidated cash flow statement 13
11.4 Consolidated statement of changes in equity 14
11.5 Segment information 15
12. Statutory auditor's procedures 17
13. Glossary 18
14. About Orange Belgium 20

1. Key highlights

1.1 Operational highlights

▪ In July, Orange Belgium launched its brand-new Tempo prepaid card

Orange Belgium launched its brand-new Tempo prepaid card, at a purchase price of EUR 10 and including 3,000 free calling minutes to Orange, VOO and hey! Users have 100% freedom: they pay only for what they consume, and have of range of options available, including a Data Boost up to 14 GB for EUR 14. The new Tempo prepaid card is available online and can be purchased physically in shops.

▪ In October, Orange Belgium boosted entertainment lineup by offering Netflix!

Netflix is now offered across Orange Belgium's complete line-up (mobile, fixed and TV). This deep integration across the business is a first-of-its-kind in Belgium. The Netflix partnership aligns with Orange Belgium's 'Lead the Future' strategy as a telecom operator, which leverages the strength of its premium fixed broadband network offering giga-fast internet to deliver top-tier internet and TV services to customers. This approach also emphasizes the broadcasting and curation of high-quality, responsible content.

▪ In November, Orange Belgium and Ericsson completed groundbreaking 5G slicing automation project

Orange Belgium and Ericsson announced the successful completion of an innovative 5G slicing automation project. Funded by the Belgian State Federal Public Service Economy (FOD/SPF Economie) as part of its "Telecom to the next level - towards sustainable and innovative solutions" program, the pioneering initiative represents a major leap forward in 5G network orchestration, delivering end-to-end automation of network slices – a key enabler for future enterprise applications.

▪ End November, Orange Belgium launched Mobile Serenity solutions offering ultimate peace of mind for the entire family In response to the increased demand for digital security, Orange Belgium introduced cutting-edge mobile security solutions. Mobile Serenity and Mobile Serenity Plus & Plus Child are aimed at providing Orange customers with seamless, network-based protection for safer mobile browsing and a secure online experience.

▪ In December hey! l revises its mobile prices and data packages and introduces smart loyalty platform for customers

As it has done several times in the past years, Orange Belgium's next-generation brand stays committed to its DNA by following evolving market conditions and customer needs. Hey!'s revised mobile formulas are once again the best on the Belgian telco market offering competitive prices, with unlimited calls and SMS, while meeting the diverse data needs of all Belgian customers through state-of-the-art 4G and 5G networks.

All hey! subscribers can enjoy access to an exclusive loyalty platform, offering vouchers and promo codes for leading brands directly through their customer zone. For this, hey! partnered with Monizze, the first digital challenger in the social voucher market and with its Dealzz platform a leader in loyalty platforms.

▪ On 16th December, Orange Belgium launched internet satellite service

Orange Belgium extends its range of high broadband connectivity solutions. The new 'Orange Satellite' offer, launched in collaboration with Nordnet, enables customers in Belgium to benefit from high broadband internet, even in the remotest locations, for EUR 49 per month. This latest connectivity offering underscores the corporate brand signature 'Orange Is Here'.

1.2 Regulatory highlights

▪ Review of the broadband and tv-distribution market analysis

On 26 July 2024, Wyre and Proximus, together with Telenet and Fiberklaar, announced that they signed a non-binding memorandum of understanding with a view to a potential future collaboration regarding fixed networks in a large part of Flanders. On the same date, the BIPT announced that the National Competition Authority (ABC-BMA) will examine this agreement in close cooperation with the BIPT, and that, in case the agreement meets the requirements of the BIPT and ABC-BMA, further regulation of the geographical zone which is covered by the agreement will probably no longer be required. This investigation is still ongoing. In its draft workplan for 2025, the BIPT aims at launching a consultation of an updated broadband and TV-distribution market analysis in Q4 2025.

▪ 2.6 GHz license extension

Following a consultation mid-2024, the BIPT decided on 7 th Jan 2025 to prolong the 2.6 GHz licenses for Orange Belgium, Proximus, Citymesh Air and Telenet Group. The usage rights of Orange Belgium of 2x20 MHz in this band are extended from mid-2027 until 30th June 2032 for a unique license fee of 6.667.200 €, due in July 2027.

▪ Entry into force of new regulatory requirements

The BIPT decision implying that end-users can freely choose the modem of their choice entered into force November 1st, 2024. The law on compensations for end-users in case of network incidents / service outages entered into force in November 2024. This law is attacked at the constitutional court by Proximus. Orange and Telenet support the appeal.

The decree to combat fraud based on the abuse of mobile and fixed numbers entered into force in September for fixed numbers and in December for mobile numbers.

2. Comments on the financial situation

2.1 Consolidated figures for the Orange Belgium Group

Orange Belgium Group :
consolidated P&L
reported comparable reported comparable reported comparable reported comparable
in €m H2 2023 H2 2023 H2 2024 change change FY 2023 FY 2023 FY 2024 change change
Revenues 1 009.0 1 007.6 1 016.1 0.7% 0.9% 1749.5 1961.1 1 993.7 14.0% 1.7%
Belgium 979.7 978.2 986.2 0.7% 0.8% 1691.3 1902.9 1 933.6 14.3% 1.6%
Luxembourg 39.1 39.1 39.4 0.8% 0.8% 76.8 76.8 77.1 0.4% 0.4%
Interco elimination -9.8 -9.7 -9.5 -3.3% -2.5% -18.6 -18.6 -16.9 -8.8% -8.8%
EBITDAaL 272.6 272.4 291.4 6.9% 7.0% 451.3 494.3 544.3 20.6% 10.1%
Belgium 264.9 264.7 283.0 6.8% 6.9% 436.0 478.9 528.8 21.3% 10.4%
Luxembourg 7.7 7.7 8.4 9.4% 9.4% 15.4 15.4 15.5 1.1% 1.1%
margin as % of revenues 27.0% 27.0% 28.7% 166 bp 164 bp 25.8% 25.2% 27.3% 150 bp 209 bp

2.2 Consolidated statement of comprehensive income

Orange Belgium Group: consolidated revenues

reported comparable reported comparable comparable reported comparable
in €m H2 2023 H2 2023 H2 2024 change change FY 2023 FY 2023 FY 2024 change change
Convergent service
revenues
295.6 285.1 308.3 4.3% 8.2% 456.0 561.0 611.1 34.0% 8.9%
Mobile only service
revenues
317.0 313.6 299.4 -5.6% -4.5% 622.3 620.6 602.9 -3.1% -2.9%
Fixed only service revenues 189.2 167.1 170.5 -9.9% 2.1% 233.1 330.8 336.0 44.1% 1.6%
IT & Integration Services 21.2 19.8 28.3 33.5% 43.0% 43.7 39.9 50.9 16.3% 27.4%
Retail service revenues 823.0 785.6 806.6 -2.0% 2.7% 1355.1 1552.3 1 600.8 18.1% 3.1%
Equipment sales 104.1 104.0 115.7 11.2% 11.3% 176.5 185.0 197.6 12.0% 6.8%
Wholesale revenues 101.6 100.5 78.4 -22.8% -22.0% 190.9 195.5 164.5 -13.8% -15.9%
Other revenues -19.7 17.5 15.3 -
177.9%
-12.3% 27.0 28.3 30.9 14.5% 9.1%
Revenues 1 009.0 1 007.6 1 016.1 0.7% 0.9% 1749.5 1961.1 1 993.7 14.0% 1.7%

Operating costs excluding finance lease cost

reported comparable reported comparable comparable reported comparable
in €m H2 2023 H2 2023 H2 2024 change change FY 2023 FY 2023 FY 2024 change change
Direct costs -362.2 -360.8 -343.7 -5.1% -4.7% -639.5 -683.4 -660.4 3.3% -3.4%
Labour costs -125.1 -124.5 -128.4 2.6% 3.1% -215.6 -247.7 -251.4 16.6% 1.5%
Indirect costs including RouA -245.9 -249.9 -249.7 1.5% -0.1% -437.5 -529.9 -531.8 21.5% 0.4%
of which RouA -31.6 -31.6 -30.2 -59.5 -62.5 -61.2
-733.3 -735.2 -721.8 -1.6% -1.8% -1292.6 -1461.0 -1 443.6 11.7% -1.2%
Reconciliation from EBITDAaL to Net profit
in €m H2 2023 H2 2024 FY 2023 FY 2024
EBITDAaL 272.6 291.4 451.3 544.3
Margin as % of revenues 27.0% 28.7% 25.8% 27.3%
Share of profits (losses) of associates 0.3 0.2 0.4 0.4
Impairment of fixed assets -1.2 -0.6 -1.4 -0.8
Depreciation and amortization of other intangible assets and property, plant and
equipment
-193.7 -207.8 -333.3 -411.5
Restructuring, integration & acquisition costs -16.4 -7.5 -43.8 -19.4
Finance lease cost 3.1 3.0 5.6 5.8
Operating profit (EBIT) 64.7 78.8 78.8 118.8
Financial result -59.0 -57.3 -81.0 -114.5
Profit (loss) before taxation (PBT) 5.7 21.5 -2.2 4.3
Tax expense -1.1 13.3 -8.6 12.9
Net profit (loss) before the period 4.6 34.8 -10.8 17.2

2.3 Liquidity and capital resources

The Group uses Adjusted Operating cash flow and Organic cash flow as the main metrics for analysing cash generation. Adjusted Operating cash flow is defined as EBITDAaL less eCapex.

Organic cash flow measures the net cash provided by operating activities less eCapex and the repayment of lease liabilities, increased by proceeds from sale of property, plant and equipment and intangible assets and adjusted for the payments for acquisition of telecommunications licences.

Organic cash flow from telecom activities corresponds to net cash provided by operating activities minus (i) lease liabilities repayments and debts related to financed assets repayments, (ii) purchases and sales of property, plant and equipment and intangible assets net of the change in fixed assets payables, (iii) excluding effect of telecommunications licences paid and excluding effect of significant litigations paid (and received).

Adjusted Operating cash flow

in €m H2 2023 H2 2024 FY 2023 FY 2024
EBITDAaL 272.6 291.4 451.3 544.3
eCapex1 -194.9 -188.4 -304.1 -368.0
Adjusted Operating cash flow2 77.7 103.0 147.2 176.3
  1. eCapex excluding licence fees

  2. Adjusted Operating cash flow defined as EBITDAaL – eCapex excluding licence fees

Reconciliation to organic cash flow

Net profit (loss) before the period
4.6
34.8
-10.8
17.2
Adjustments to reconcile net profit (loss) to cash generated from
514.9
294.3
497.6
619.6
operations
Changes in working capital requirements
-258.1
-23.6
-12.9
-8.9
Other net cash out
-64.6
-66.0
-96.7
-125.0
Net cash provided by operating activities
196.8
239.5
377.3
502.8
Purchases of property, plant and equipment and other intangible assets
-194.9
-188.4
-304.1
-368.5
Prepayments on investment grants
0.0
24.2
0.0
-8.5
Increase (decrease) in fixed assets payables
-32.4
-44.1
-198.8
-27.5
Repayment of lease liabilities
-29.4
-28.2
-56.5
-57.0
Organic cash flow
-59.8
3.0
-182.1
41.8
Elimination of telecommunication licenses paid
62.6
0.1
201.4
10.2
Organic cash flow from telecom activities
2.8
3.1
19.3
51.9
Net debt
€m, period ended 31.12.2023 31.12.2024
Cash & cash equivalents
Cash -47.7 -58.2
Cash equivalents 0.0 0.0
-47.7 -58.2
Financial liabilities
Intercompany short-term borrowing 10.4 54.7
Third parties short-term borrowing 57.7 21.4
Put option Nethys SA 279.0 0.0
Third parties long-term borrowing 81.0 40.3
Intercompany long-term borrowing 1843.7 1846.7
2271.8 1963.1
Net debt (Financial liabilities minus cash and cash
equivalents)
2224.1 1904.9

2.4 Activities of the Orange Belgium Group by segment

The following gives a breakdown of Orange Belgium Group's activities in greater detail:

2.4.1. Belgium

Cable services

Belgium: cable services operating figures (in '000s, unless otherwise indicated)

H2 2023 H2 2024 change H2 2023 H2 2024
Cable customer base Net-adds
B2C cable customer base 905 939 3.8% B2C cable customer
base
21 13
B2B cable customer base 83 82 -0.9% B2B cable customer
base
5 4
987 1021 3.5% 26 17

Mobile services

Belgium: mobile services operating figures (in '000s, unless otherwise indicated)

H2 2023 H2 2024 change H2 2023 H2 2024
Mobile customers Net-adds
Postpaid 3 320 3 467 4.4% Postpaid 71 74
Prepaid 329 275 -16.6% Prepaid -19 -34
M2M 2 804 3 869 38.0% M2M 486 482
6 453 7610 17.9% 538 522

Financial review

Belgium: key financial figures

in €m H2 2023 H2 2024 change FY 2023 FY 2024 change
Convergent service revenues 295.6 308.3 4.3% 456.0 611.1 34.0%
Mobile only service revenues 297.8 278.8 -6.4% 583.4 562.6 -3.6%
Fixed only service revenues 184.9 165.7 -10.4% 224.8 326.8 45.4%
IT & Integration services 20.9 28.4 35.8% 43.4 50.8 16.9%
Retail service revenues 799.3 781.2 -2.3% 1307.7 1551.3 18.6%
Equipment sales 96.3 107.8 11.9% 161.9 183.3 13.2%
Wholesale revenues 96.9 74.2 -23.4% 181.4 155.1 -14.5%
Other revenues -12.7 23.0 -280.3% 40.4 43.9 8.9%
Revenues 979.7 986.2 0.7% 1691.3 1933.6 14.3%
EBITDAaL 270.5 283.0 4.6% 436.0 528.8 21.3%
margin as % of revenues 27.6% 28.7% 109 bp 25.8% 27.3% 157 bp

2.4.2. Luxembourg

Operating review

Luxembourg: mobile services operating figures (in '000s)

H2 2023 H2 2024
Mobile customers 244 258

Financial review

Luxembourg: key financial figures

in €m H2 2023 H2 2024 change FY 2023 FY 2024 change
Mobile only service revenues 19.2 20.6 7.5% 38.9 40.3 3.6%
Fixed only service revenues 4.3 4.8 13.9% 8.3 9.1 10.1%
IT & Integration services 0.3 -0.1 -128.6% 0.3 0.1 -66.7%
Retail service revenues 23.7 25.4 7.0% 47.5 49.5 4.3%
Equipment sales 7.8 8.0 2.3% 14.6 14.3 -2.0%
Wholesale revenues 7.5 6.0 -20.0% 14.7 13.3 -9.7%
Other revenues 0.0 0.0 0.0 0.0
Revenues 39.1 39.4 0.8% 76.8 77.1 0.4%
EBITDAaL 7.7 8.4 9.1% 15.4 15.5 1.1%
margin as % of revenues 19.7% 21.3% 161 bp 20.0% 20.1% 14 bp

3. Financial risks and risk management

There were no changes to the information disclosed in the 2023 annual report.

4. Disputes

▪ Telecom masts

Since 1997, certain municipalities and provinces have adopted local taxes, on an annual basis, on pylons, masts or antennas erected within their boundaries. Orange Belgium continues to file fiscal objections against tax assessment notices received concerning these taxes. These taxes are currently being contested in Civil Courts (Courts of First Instance - Tax Chamber and Courts of Appeal).

On June 6, 2024, the Walloon government and the mobile operators Proximus, Telenet, Orange Belgium, and Insky signed an agreement regarding the tax on pylons in the Walloon region for the period 2023-2026, extendable to 2027 if agreed by all parties. The operators commit to paying, as a sector, €2.5 million for 2023 and €6 million per year in 2024, 2025, and 2026 to the Walloon region. Local taxes, which municipalities and provinces may levy during these years, are deductible up to certain annual ceilings.

The allocation key, to determine the share of these annual amounts to be borne by each operator, is determined annually by the mobile operators based on a mutual agreement, according to the number of pylons and masts owned by each operator and the presence of each operator on sites in the Walloon territory. For 2023, the allocation key for Orange Belgium is 37.24%, for 2024 34.74%.

Between January 1, 2023, and December 31, 2026, Orange Belgium will also invest an additional amount of €15 million in telecommunications infrastructure in the Walloon region.

There is an agreement not to establish Walloon regional taxes on telecommunications infrastructure during the period 2023- 2026. Moreover, municipalities and provinces will be discouraged from imposing taxes on telecommunications infrastructure during 2023-2026.

▪ Access to Coditel Brabant (Telenet) 's cable network

After Orange Belgium paid the provision for the cable wholesale access set-up fees, Coditel Brabant (Telenet) failed to provide such access within the regulatory 6-month period. This, in combination to the lack of progress on the development of an effective wholesale service, prompted Orange Belgium to initiate legal action against Coditel/Telenet for breach of its regulatory obligations end of December 2016. As the implementation of a technical solution was still ongoing beginning 2018, the proceedings were put on hold. The case was reactivated and Telenet submitted briefs on 6 March 2020. Hearings took place in October 2021 and on 8 December 2021 the court decided that Telenet committed a fault because it did not respect the regulation on granting Orange Belgium access to its network. The expert filed his report and his fees on 18 November 2022. Following the hearing on the procedural aspects of 18 September 2023, the Court decided to schedule the hearing on the substance on 30 September 2024 and 7 October 2024. It is expected the case will be closed Q1 2025.

5. Significant event after the end of the second semester of 2024

Following a consultation mid-2024, the BIPT decided on 7th Jan 2025 to prolong the 2.6 GHz licenses for Orange Belgium, Proximus, Citymesh Air and Telenet Group. The usage rights of Orange Belgium of 2x20 MHz in this band are extended from mid-2027 until 30th June 2032 for a unique license fee of 6.667.200 €, due in July 2027.

6. Shareholder remuneration

The Orange Belgium Group aims to balance the appropriate cash returns to equity holders maintaining a balanced and sound financial position, while leaving sufficient leeway to continue to invest in its convergent strategy, the expansion of its network and other growth opportunities. Orange Belgium's Board of Directors will not propose a dividend for the financial year 2024 to preserve cash for future capital requirements.

7. Outlook

The Company targets an EBITDAaL between €545m and €565m. Total eCapex in 2025 is expected to be between €365m and €385m.

8. 2025 Financial calendar

7 May Annual General Meeting of Shareholders
3 July Start of quiet period
24 July Financial results H1 2025 (7:00 am CET) – Press release
24 July Financial results H1 2025 (10:00 am CET) – Audio conference call

This is a preliminary agenda and is subject to changes

9. Conference call details

Date: 7 February 2025 Time: 10:00 (CET), 09:00 (UK), 04:00 (US/NY) Conference call: Orange Belgium FY 2024 results https://corporate.orange.be/en/financial-information/résultats-financiers

Please aim to access the conference call ten minutes prior to the scheduled start time.

10. Shares

Share trading volumes and closing prices are based on trades made on NYSE Euronext Brussels.

H2 2023 H2 2024
Trading of shares
Average closing share price (€) 13.6 14.7
Average daily volume 6 117 3 963
Average daily value traded (€ m) 0.1 0.1
Shares and market values
Total number of shares (m) 59.9 67.4
Closing price (€) 13.5 14.8
Market capitalization (€ m) 809.2 1000.4

11. Consolidated financial statements

11.1 Consolidated statement of comprehensive income

in €m 31.12.2023 31.12.2024
Retail service revenues 1 355.1 1 600.8
Convergent service revenues 456.0 611.1
Mobile only service revenues 622.3 602.9
Fixed only service revenues 233.1 336.0
IT & Integration Service 43.7 50.9
Equipment sales 176.5 197.6
Wholesale revenues 190.9 164.4
Other revenues 27.0 30.9
Revenues 1 749.5 1 993.7
Purchase of material -213.9 -234.0
Other direct costs -427.7 -414.8
Impairment loss on trade and other receivables, including contract assets 2.2 -11.6
Direct costs -639.5 -660.4
Labour costs -215.6 -251.4
Commercial expenses -50.5 -57.2
Other IT & Network expenses -174.1 -201.0
Property expenses -18.4 -24.2
General expenses -110.3 -147.9
Other indirect income 45.7 35.7
Other indirect costs -70.4 -76.0
Depreciation of right-of-use assets -59.5 -61.2
Indirect costs -437.5 -531.8
Restructuring, integration & acquisition costs -43.8 -19.4
Depreciation and amortization of other intangible assets and property, plant and equipment -333.3 -411.5
Impairment of fixed assets -1.4 -0.8
Share of profits (losses) of associates 0.4 0.4
Operating Profit (EBIT) 78.8 118.9
Financial result -81.0 -114.6
Financial costs -81.0 -114.6
Financial income 0.0 0.0
Profit (loss) before taxation (PBT) -2.2 4.3
Tax expense -8.6 12.9
Net profit (loss) for the period -10.8 17.2
Profit (loss) attributable to owners of the parent 0.0 22.2
Profit (loss) attributable to non-controlling interests -10.8 -5.0
Consolidated Statement of Comprehensive Income
Net profit (loss) for the period -10.8 17.2
Other comprehensive income (cash flow hedging net of tax) -15.8 -4.6
Total comprehensive income for the period -26.6 12.6
Comprehensive income for the period attributable to owner of parent company -15.5 16.6
Comprehensive income for the period attributable to non-controlling interests -11.1 -4.0
Basic earnings per share (in EUR) 0.00 0.33
Weighted average number of ordinary shares (excl. treasury shares) 59 944 757 67 412 205
Diluted earnings per share (in EUR) 0.00 0.33
Diluted weighted average number of ordinary shares (excl. treasury shares) 59 944 757 67 412 205

11.2 Consolidated statement of financial position

in €m 31.12.2023 31.12.2024
ASSETS
Goodwill 751.2 751.2
Other intangible assets 907.2 861.9
Property, plant and equipment 1 787.5 1 803.9
Rights-of-use assets 200.8 172.4
Interests in associates and joint ventures 6.6 7.0
Non-current financial assets 1.4 1.7
Other non-current assets 1.2 2.4
Deferred tax assets 6.8 7.5
Total non-current assets 3 662.7 3 608.0
Inventories 51.4 34.8
Trade receivables 217.9 220.8
Other assets related to contracts with customers 100.7 117.9
Current financial assets 0.0 2.1
Current derivatives assets 0.5 0.2
Other current assets 15.0 5.7
Operating taxes and levies receivables 0.7 0.6
Current tax assets 4.7 9.2
Prepaid expenses 24.3 18.8
Cash and cash equivalents 47.7 58.2
Total current assets 462.9 468.3
Total Assets 4 125.6 4 076.3
EQUITY AND LIABILITIES
Share capital 131.7 148.1
Additional paid-in capital 0.0 136.8
Legal reserve 13.2 14.8
Retained earnings (excl. legal reserve) 519.6 659.5
Equity attributable to the owners of the parent 664.5 959.2
Total Equity 664.5 959.2
Non-current financial liabilities 1 924.7 1 887.0
Non-current lease liabilities 155.2 150.4
Non-current derivatives liabilities 9.4 16.9
Non-current fixed assets payable 144.8 138.7
Non-current employee benefits 3.2 3.2
Non-current provisions for dismantling 54.5 54.2
Other non-current liabilities 36.2 38.9
Deferred tax liabilities 65.5 55.1
Total non-current liabilities 2 393.5 2 344.4
Current fixed assets payable 77.4 59.5
Trade payables 283.2 286.1
Current financial liabilities 347.0 76.1
Current lease liabilities 49.6 29.7
Current derivatives liabilities 0.5 0.2
Current employee benefits 58.5 63.2
Current provisions for dismantling 7.5 5.6
Current restructuring provisions 3.4 5.9
Other current liabilities 18.1 11.0
Operating taxes and levies payables 133.6 151.2
Current tax payables 20.9 17.9
Liabilities related to contracts with customers 67.6 65.6
Deferred income 0.3 0.7
Total current liabilities 1 067.6 772.7
Total Equity and Liabilities 4 125.6 4 076.3

11.3 Consolidated cash flow statement

in €m 31.12.2023 31.12.2024
Operating activities
Consolidated net profit -10.8 17.2
Adjustments to reconcile net profit (loss) to cash generated from operations
Operating taxes and levies 26.9 32.8
Depreciation, amortization of other intangible assets and property, plant and equipment 333.3 411.5
Depreciation of right-of-use assets 59.5 61.2
Impairment of non-current assets 1.4 0.8
Gains (losses) on disposal -1.0 -1.1
Changes in other provisions -9.7 0.5
Share of profits (losses) of associates and joint ventures -0.4 -0.4
Income tax expense 8.6 -12.9
Finance costs, net 81.0 114.6
Operational net foreign exchange and derivatives 0.1 0.7
Share-based compensation 0.1 0.2
Impairment loss on trade and other receivables, including contract assets -2.2 11.6
497.6 619.6
Changes in working capital requirements
Decrease (increase) in inventories, gross -2.6 4.1
Decrease (increase) in trade receivables, gross 38.8 -15.1
Increase (decrease) in trade payables -39.6 1.7
Change in other assets related to contracts with customers -15.2 -17.5
Change in liabilities related to contracts with customers 3.2 -2.0
Changes in other assets and liabilities 2.4 19.8
-12.9 -8.9
Other net cash out
Operating taxes and levies paid -6.7 -14.8
Interest paid and interest rates effects on derivatives, net -78.2 -106.0
Income tax paid -11.7 -4.2
-96.7 -125.0
Net cash provided by operating activities 377.3 502.8
Investing activities
Purchases of property, plant and equipment and intangible assets
Purchases of property, plant and equipment and other intangible assets -304.1 -368.5
Prepayments on investment grants 0.0 -8.5
Increase (decrease) in fixed assets payables -198.8 -27.5
Proceeds from sales of property, plant and equipment and intangible assets 0.0 0.5
Cash paid for investments securities and acquired businesses, net of cash acquired -1 373.4 0.0
Proceeds from sale of investment securities and businesses, net of cash sold 1.5 0.0
Decrease (increase) in securities and other financial assets 0.0 -2.1
Net cash used in investing activities -1 874.8 -406.1
Financing activities
Long-term debt issuances 1 751.6 3.4
Long-term debt redemptions and repayments -14.7 -45.0
Repayment of lease liabilities -56.5 -57.0
Increase (decrease) of bank overdrafts and short-term borrowings -170.6 12.5
Dividends paid to owners of the parent company -0.4 0.0
Net cash used in financing activities 1 509.4 -86.1
Net change in cash and cash equivalents 11.8 10.5
Opening balance 35.9 47.7
o/w cash 35.9 47.7
o/w cash equivalents 0.0 0.0
Cash change in cash and cash equivalents 11.8 10.5
Closing balance 47.7 58.2
o/w cash 47.7 58.2
o/w cash equivalents 0.0 0.0
Organic Cash Flow (*) -182.1 41.8
Organic Cash Flow from telecom activities (**) 19.3 51.9

* Organic cash flows correspond to net cash provided by operating activities decreased by capex/eCapex and the repayment of lease liabilities, increased by proceeds from sale of property, plant and equipment and intangible assets and adjusted for the payments for acquisition of telecommunications licences.

** Organic cash flow from telecoms activities corresponds to net cash provided by operating activities, minus (i) repayments of lease liabilities and on debts related to financed assets, and (ii) purchases and sales of property, plant and equipment and intangible assets, net of the change in the fixed assets payables, (iii) excluding effect of telecommunication licenses paid and excluding effect of significant litigations paid (and received).

11.4 Consolidated statement of changes in equity

Share Additional Legal Retained Total
in €m capital paid-in capital reserve earnings equity
Balance at 31 December 2023 131.7 13.2 519.6 664.5
Net profit for the period 17.2 17.2
Other comprehensive income -4.6 -4.6
Total comprehensive income for the period 12.6 12.6
Other 1.6 -1.5 0.1
Employee - Share-based compensation 0.2 0.2
Put option exercise Nethys S.A. 16.4 136.8 128.6 281.8
Balance at 31 December 2024 148.1 136.8 14.8 659.5 959.2
Share Additional Legal Retained Total
in €m capital paid-in capital reserve earnings equity
Balance at 31 December 2022 131.7 13.2 544.1 689.0
Net profit for the period -10.8 -10.8
Other comprehensive income -15.8 -15.8
Total comprehensive income for the period -26.6 -26.6
Other 2.0 2.0
Employee - Share-based compensation 0.1 0.1
Balance at 31 December 2023 131.7 13.2 519.6 664.5

11.5 Segment information

Orange
Interco Belgium
in €m, six months ended 31 December 2024 Belgium Luxembourg elimination Group
Retail service revenues 1551.3 49.5 0.0 1600.8
Convergent service revenues 611.1 0.0 0.0 611.1
Mobile only service revenues 562.6 40.3 0.0 602.9
Fixed only service revenues 326.8 9.1 0.0 336.0
IT & Integration service revenues 50.8 0.1 0.0 50.9
Equipment sales 183.3 14.3 0.0 197.6
Wholesale revenues 155.1 13.3 -3.9 164.5
Other revenues 43.9 0.0 -13.1 30.9
Revenues 1933.6 77.1 -16.9 1993.7
Direct costs -643.4 -33.9 16.9 -660.4
Labour costs -242.5 -8.9 0.0 -251.4
Indirect costs, of which -513.1 -18.7 0.0 -531.8
Operational taxes and fees -31.0 -1.8 0.0 -32.8
Depreciation of right-of-use assets -57.5 -3.7 0.0 -61.2
Restructuring, integration & acquisition costs -19.4 0.0 0.0 -19.4
Depreciation, amortization of other intangible assets and property, plant and
equipment
-400.1 -11.4 0.0 -411.5
Impairment of fixed assets -0.8 0.0 0.0 -0.8
Share of profits (losses) of associates 0.4 0.0 0.0 0.4
Operating profit (EBIT) 114.7 4.2 0.0 118.9
Net financial income (expense) -114.1 -0.4 0.0 -114.5
Profit (loss) before taxation (PBT) 0.5 3.8 0.0 4.3
Tax expense 12.5 0.4 0.0 12.9
Net profit (loss) for the period 13.1 4.1 0.0 17.2
Orange
Interco Belgium
in €m, six months ended 31 December 2023 Belgium Luxembourg elimination Group
Retail service revenues 1307.7 47.5 0.0 1355.1
Convergent service revenues 456.0 0.0 0.0 456.0
Mobile only service revenues 583.4 38.9 0.0 622.3
Fixed only service revenues 224.8 8.3 0.0 233.1
IT & Integration Service revenues 43.4 0.3 0.0 43.7
Equipment sales 161.9 14.6 0.0 176.5
Wholesale revenues 181.4 14.7 -5.2 190.9
Other revenues 40.4 0.0 -13.4 27.0
Revenues 1691.3 76.8 -18.6 1749.5
Direct costs -624.1 -34.0 18.6 -639.5
Labour costs -207.1 -8.5 0.0 -215.6
Indirect costs, of which -418.6 -18.9 0.0 -437.5
Operational taxes and fees -25.0 -1.8 0.0 -26.9
Depreciation of rights-of-use assets -55.3 -4.2 0.0 -59.5
Restructuring, integration & acquisition costs -43.8 0.0 0.0 -43.8
Depreciation, amortization of other intangible assets and property, plant and
equipment
-323.3 -10.0 0.0 -333.3
Impairment of goodwill 0.0 0.0 0.0 0.0
Impairment of fixed assets -1.4 0.0 0.0 -1.4
Share of profits (losses) of associates 0.4 0.0 0.0 0.4
Operating profit (EBIT) 73.5 5.3 0.0 78.8
Net financial income (expense) -80.5 -0.5 0.0 -81.0
Profit (loss) before taxation (PBT) -7.0 4.8 0.0 -2.2
Tax expense -7.1 -1.6 0.0 -8.6
Net profit (loss) for the period -14.0 3.3 0.0 -10.8
Orange
Interco Belgium
in €m, six months ended 31 December 2024 Belgium Luxembourg elimination Group
EBITDAaL 528.8 15.5 0.0 544.3
Share of profits (losses) of associates 0.4 0.0 0.0 0.4
Impairment of fixed assets -0.8 0.0 0.0 -0.8
Depreciation, amortization of other intangible assets and property, plant and
equipment
-400.1 -11.4 0.0 -411.5
Restructuring, integration & acquisition costs -19.4 0.0 0.0 -19.4
Finance lease costs 5.8 0.0 0.0 5.8
Operating profit (EBIT) 114.7 4.2 0.0 118.9
Financial result -114.2 -0.4 0.0 -114.6
Profit (loss) before taxation (PBT) 0.5 3.8 0.0 4.3
Tax expense 12.5 0.4 0.0 12.9
Net profit (loss) for the period 13.0 4.1 0.0 17.2
Orange
Interco Belgium
in €m, six months ended 31 December 2023 Belgium Luxembourg elimination Group
EBITDAaL 436.0 15.4 0.0 451.3
Share of profits (losses) of associates 0.4 0.0 0.0 0.4
Impairment of goodwill 0.0 0.0 0.0 0.0
Impairment of fixed assets -1.4 0.0 0.0 -1.4
Depreciation, amortization of other intangible assets and property, plant and
equipment
-323.3 -10.0 0.0 -333.3
Restructuring, integration & acquisition costs -43.8 0.0 0.0 -43.8
Finance lease costs 5.6 0.0 0.0 5.6
Operating profit (EBIT) 73.5 5.3 0.0 78.8
Financial result -80.5 -0.5 0.0 -81.0
Profit (loss) before taxation (PBT) -7.0 4.8 0.0 -2.2
Tax expense -7.1 -1.6 0.0 -8.6
Net profit (loss) for the period -14.0 3.3 0.0 -10.8

12. Statutory auditor's procedures

The audited financial statements for the year ended December 31, 2024, will be published in March 2025 in Orange Belgium S.A. annual report.

The statutory auditor, Deloitte Bedrijfsrevisoren - Réviseurs d'Entreprises, represented by Nico Houthaeve has confirmed that the audit procedures, which have been substantially completed, have not revealed any material misstatement in the accounting information included in the Company's annual announcement.

13. Glossary

Financial KPIs

Revenues
revenues in line with the offer Provide Group revenues split in convergent services, mobile only services, fixed only services, IT & integration
services, wholesale, equipment sales and other revenues.
retail service revenues Revenue aggregation of revenues from convergent services, mobile only services, fixed only services, IT &
integration services.
convergent services Revenues from B2C convergent offers (excluding equipment sales). A convergent offer is defined as an offer
combining at least a broadband access (xDSL, FTTx, cable or Fixed-4G (fLTE) with cell-lock) and a mobile
voice contract (excluding MVNOs: Mobile Virtual Network Operator). Convergent services revenues do not
include incoming and visitor roaming revenues.
mobile only services Revenues from mobile offers (excluding B2C convergent offers and equipment sales) and M2M connectivity,
excluding incoming and visitors roaming revenues.
fixed only services Revenues from fixed offers (excluding B2C convergent offers and equipment sales) including (i) fixed
broadband, (ii) fixed narrowband, and (iii) data infrastructure, managed networks, and incoming phone calls to
customer relations call centres.
IT & integration services Revenues from collaborative services (consulting, integration, messaging, project management), application
services (customer relationship management and infrastructure applications), hosting, cloud computing
services, security services, video-conferencing and M2M services. It also includes equipment sales
associated with the supply of these services.
Wholesale Revenues with third-party telecom operators for (i) mobile: incoming, visitor roaming, domestic mobile
interconnection (i.e. network sharing and domestic roaming agreement) and MVNO, and for (ii) fixed carriers
services.
equipment sales Revenues from all mobile and fixed equipment sales, excluding (i) equipment sales associated with the supply
of IT & Integration services, and (ii) equipment sales to dealers and brokers.
other revenues Include (i) equipment sales to brokers and dealers, (ii) portal, on-line advertising revenues, (iii) corporate
transversal business line activities, and (iv) other miscellaneous revenues.
Profit & Loss
Data on a comparable basis Data based on comparable accounting principles, scope of consolidation and exchange rates are presented
for previous periods. The transition from data on an historical basis to data on a comparable basis consists of
keeping the results for the period ended and then restating the results for the corresponding period of the
preceding year for the purpose of presenting, over comparable periods, financial data with comparable
accounting principles, scope of consolidation and exchange rate.
The method used is to apply to the data of the corresponding period of the preceding year, the accounting
principles and scope of consolidation for the period just ended as well as the average exchange rate used for
the income statement for the period ended.
Changes in data on a comparable basis reflect organic business changes. Data on a comparable basis is not
a financial aggregate as defined by IFRS and may not be comparable to similarly-named indicators used by
other companies.
EBITDAaL
(since 1 January 2019)
EBITDA after lease is not a financial measure as defined by IFRS. It corresponds to the net profit before:
taxes; net interest expense; share of profit/losses from associates; impairment of goodwill and fixed assets;
effects resulting from business combinations; reclassification of cumulative translation adjustment from
liquidated entities; depreciation and amortization; the effects of significant litigation, specific labour expenses;
review of the investments and business portfolio, restructuring costs.
RouA Right-of-use assets represents a lessee's right to use a leased asset over a lease term. The leased assets in
question are usually property or equipment. However, an Roua can be anything for which a lessee is granted
the right to obtain economic benefit from using an asset owned by another entity
Cash flow statement
Adjusted Operating cash flow
EBITDAaL minus eCapex.
Organic cash flow Organic cash flows correspond to net cash provided by operating activities decreased by capex/eCapex and
the repayment of lease liabilities, increased by proceeds from sale of property, plant and equipment and
intangible assets and adjusted for the payments for acquisition of telecommunications licences.
Organic cash flow from telecom
activities
Orange S.A. uses organic cash flow from telecom activities as an operating performance measure for telecom
activities as a whole. Organic cash flow from telecom activities corresponds to net cash provided by
operating activities minus (i) lease liabilities repayments and debts related to financed assets repayments, (ii)
purchases and sales of property, plant and equipment and intangible assets net of the change in fixed assets
payables, (iii) excluding effect of telecommunications licences paid and excluding effect of significant
litigations paid (and received). Organic cash-flow from telecom activities is not a financial aggregate
defined by IFRS and may not be comparable to similarly titled indicators used by other companies.
eCapex Economic Capex is not a financial measure as defined by IFRS. It corresponds to capital expenditures on
tangible and intangible assets excluding telecommunication licences and excluding investments through
financial leases less proceeds from the disposal of fixed and intangible assets.
licences & spectrum Cash out related to acquisitions of licences and spectrum.
change in WCR Change in net inventories, plus change in gross trade receivables, plus change in trade payables, plus
change in other elements of WCR.
other operational items Mainly offset of non-cash items included in adjusted EBITDA, items not included in adjusted EBITDA but
included in net cash provided by operating activities, and change in fixed asset payables.
Net debt Financial liabilities minus cash and cash equivalents
net debt variation Variation of net debt level.

Operational KPIs

Convergent

B2C convergent customer base Number of B2C customers holding an offer combining at least a broadband access (xDSL, FTTx,
cable or Fixed-4G (fLTE) with cell-lock) and a mobile voice contract (excluding MVNOs).
Mobile
mobile customer base (excl. MVNOs) Number of customers with active simcard, including (i) M2M and (ii) business and internet
everywhere (excluding MVNOs).
Contract Customer with whom Orange has a formal contractual agreement with the customer billed on a
monthly basis for access fees and any additional voice or data use.
Prepaid Customer with whom Orange has written contract with the customer paying in advance any data
or voice use by purchasing vouchers in retail outlets for example.
M2M (machine-to-machine) Exchange of information between machines that is established between the central control
system (server) and any type of equipment, through one or several communication networks.
mobile B2C convergent customers Number of mobile lines of B2C convergent customers.
mobile only customers Number of mobile customers (see definition of this term) excluding mobile convergent customers
(see definition of this term).
MVNO customers Hosted MVNO customers on Orange networks.
Fixed
number of lines (copper + FTTH) Number of fixed lines operated by Orange.
B2C broadband convergent customers Number of B2C customers holding an offer combining at least a broadband access (xDSL, FTTx,
cable or Fixed-4G (fLTE) with cell-lock) and a mobile voice contract (excluding MVNOs).
fixed broadband only customers Number of fixed broadband customers excluding broadband convergent customers (see
definition of this term).

Consolidation perimeter

The scope of consolidation includes the following companies: Orange Belgium S.A. (100%), the Luxembourgian company Orange Communications Luxembourg S.A. (100%), IRISnet S.C.R.L. (28.16%), Smart Services Network S.A. (100%), Walcom Business Solutions S.A. (100%), A & S Partners S.A. (100%), CC@PS B.V. (100% consolidated till 31 October 2023), MWingz S.R.L. (50%), VOO S.A. (100% since 2 May 2024), WBCC S.A. (100% since 2 May 2024) and BeTV S.A. (100% since 2 May 2024).

Rounding

Due to rounding, numbers presented may not add up precisely to the totals provided and percentages may not precisely reflect the absolute figures.

14. About Orange Belgium

Orange Belgium is one of the major telecommunication operators on the Belgian market, with revenues of 1993.7 million euros, 3.5 million mobile customers and more than 1 million fixed broadband customers on 31 December 2024, and in Luxembourg, via its subsidiary Orange Communications Luxembourg. Thanks to its own fixed and mobile networks, Orange Belgium offers both residential and business customers fixed and mobile connectivity services and convergent offerings (internet, telephony, television, including original TV content: Be tv, VOOsport, etc.). As a responsible operator, Orange Belgium invests to reduce its ecological footprint and promote sustainable and inclusive digital practices. Orange Belgium is also a wholesale operator, offering its partners access to its infrastructure as well as a broad portfolio of connectivity and mobility services, including offerings based on Big Data and the Internet of Things (IoT).

Orange Belgium is a subsidiary of the Orange Group, present in 26 countries with a total customer base of 292 million customers worldwide on 30 September 2024. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business.

Orange Belgium is listed on the Brussels Stock Exchange (OBEL).

For more information, on the internet and on your mobile: corporate.orange.be, www.orange.be or follow us on X: @pressOrangeBe

Orange and any other Orange product or service names included in this material are trademarks of Orange or Orange Brand Services Limited.

Press contact Sven Adams – [email protected] +32 (0)486 36 47 22 [email protected]

Investors contact Koen Van Mol - [email protected] +32 (0)495 55 14 99 [email protected]

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