Interim Report • Aug 21, 2025
Interim Report
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| H1 2025 | H1 2024 | Change | Q2 2025 | Q2 2024 | Change |
|---|---|---|---|---|---|
| 44,194 | 42,544 | 3.9% | 22,109 | 21,290 | 3.8% |
| 41,267 | 40,102 | 2.9% | 20,520 | 20,200 | 1.6% |
| 93.4% | 94.3% | – | 92.8% | 94.9% | –2.2% |
| 2,927 | 2,442 | 19.9% | 1,588 | 1,091 | 45.6% |
| 6.6% | 5.7% | – | 7.7% | 5.4% | 43.3% |
| 9.9 | 9.9 | 0.4% | 9.8 | 9.9 | –0.8% |
| 657,584 | 665,022 | –1.1% | – | – | – |
| 5,696 | 5,509 | 3.4% | 3,079 | 2,697 | 14.1% |
* Reconciliation of EBITDA to adjusted EBITDA see section "Income and expense items".
"We rethink business communication, inspiring and connecting people to grow together sustainably."
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| 01 | Interim Group management report | 6 | 02 |
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| Business performance | 6 | ||
| Results of operations, financial position and net assets | 9 | ||
| Opportunities and risks | 16 | ||
| Forecast | 17 |
| Consolidated statement of financial position | 20 |
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| Consolidated statement of income and consolidated | |
| statement of comprehensive income | 21 |
| Consolidated statement of changes in cash flows | 22 |
| Consolidated statement of changes in equity | 23 |
| Selected notes to the financial statements | 25 |
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| Declaration of the Management Board | 34 |
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| Financial calendar | 35 |
| Contact information | 36 |
| Imprint | 37 |

Interactive table of contents Click on the individual topics to go to the respective page.
| Business performance | 6 |
|---|---|
| Results of operations, financial position and net assets | 9 |
| Opportunities and risks | 16 |
| Forecast | 17 |
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Interactive table of contents Click on the individual topics to go to the respective page.
01 Interim Group management report 02 Condensed interim consolidated financial statements
On 27 February 2025, NFON published its preliminary results for the financial year 2024 on the basis of preliminary, unaudited figures and announced strong earnings and cash flow growth as well as its consistent continuation on its growth trajectory. The fully audited report for the financial year 2024 was published on 17 April 2025. NFON published its results for the first quarter on 22 May 2025. All reports are available for download on the NFON website in the Investor Relations area.
In April 2025, NFON opened a new location in Pristina, Republic of Kosovo. This strategically important step strengthens NFON's competitiveness and creates additional capacity for growth and innovation. Overall, NFON plans to hire around 30 new employees at the Pristina site – particularly in the areas of Research and Development, Finance and People & Culture. The new hub will make a significant contribution to the further development of innovative solutions and strengthen the organisation's long-term scalability.
The Annual General Meeting of NFON AG for the financial year 2024 was held on 26 June 2025. Numerous shareholders took this opportunity to engage in personal dialogue with the Management Board. A key feature of this Annual General Meeting was the dual transformation, underscoring NFON's claim to leadership in the AI-based business communication area. A total of 88.13% of the share capital was represented. The shareholders confirmed by a large majority the course taken and approved all agenda items. The voting results of the Annual General Meeting for the financial year 2024 can be downloaded from NFON's corporate website in the Investor Relations/Annual General Meeting area.
On 30 January 2025, NFON presented its "NFON Next 2027" strategy update. The aim of this new orientation is to realise sustainably profitable growth and take a leading position in the market for AI-based business communications. This strategy focuses on the targeted expansion of revenue and efficiency through innovative AI solutions, greater proximity to customers as well as operational excellence. The further development of the portfolio of scalable, AI-based communication solutions forms the core of the strategy. The strategy is supplemented by the establishment of efficient, agile corporate structures, the consistent implementation of a scalable business model and the promotion of a culture of collaboration and continuous development.
On this strategic basis, the first key initiatives for operational implementation were prepared and successfully launched in the first half of 2025 – particularly with regard to the sales structure and the go-to-market model.
With NEXUS, NFON's new partner programme, a modern, clearly structured model for partner development has been created. It combines growth-orientated performance levels with role-specific differentiation and aims to promote the channel in a more targeted manner, align it strategically and develop it further in a scalable manner.
In addition, we have developed a new, modular licence model, which is to be rolled out successively in the third quarter. This simplifies quotation and billing processes, enhances transparency for customers and creates additional potentials for upselling and cross-selling. The focus is on a more efficient sales organisation and a stronger orientation to customers.
Key progress was also made in the product development area in the first half of 2025: NFON successfully integrated the first AI features into its cloud telephony platform. These features include Nia, the NFON Intelligent Assistant, automatic voicemail transcription, an optimised web app for full browser compatibility, CarPlay support for mobile telephony and enhanced security functions such as unified login and multi-factor authentication. Further elements such as the automatic transcription of calls, call summaries and automatically generated instructions for action have been implemented in the platform since the beginning of the third quarter of 2025. In particular, these developments support service-orientated teams in their day-to-day work and underscore NFON's claim to make intelligent automation and seamless communication the standard in business communications.
The global economy was stable overall in the first half of 2025, but fell short of expectations, according to the Kiel Institute for the World Economy (IfW). The global economy was characterised by weak growth in industrialised countries, only moderate growth in global trade and continuing geopolitical uncertainties.
A slight recovery was evident in the eurozone, driven by private consumption. However, growth remained weak in structural terms. In Germany, restrained investment activity and low capacity utilisation in industry led to a subdued economy.
Austria benefited from stable domestic demand and a robust labour market. In the United Kingdom, economic growth continued to be held back by restrictive financial policies and higher energy prices.
Given generally stable global economic growth, albeit still accompanied by uncertainties, the digital economy in Germany proved to be comparatively resilient in the first half of 2025. The ITC sector partly decoupled itself from the overall economic environment, although the growth impetus within the market was distributed heterogeneously.2
The Bitkom-ifo Digital Index, which measures the business situation and expectations of the digital economy, stood at –1.0 points in June 2025, which indicates a continued cautious market assessment – although expectations have improved compared to the previous quarter with an increase from –13.3 to –3.2 points. These more optimistic expectations primarily reflect the impetus provided by the new German government and the newly created Ministry of Digital Affairs, according to Bitkom. However, compared to the overall economy – where the ifo business climate index stood at –6.7 points – the digital sector is much more stable.3
1 https://www.ifw-kiel.de/fileadmin/Dateiverwaltung/IfW-Publications/fis-import/a893cdfb-cc56-46ea-95a7-35cbf181cbd2-KKB_124_2025-Q2_Welt_DE.pdf
2 https://www.bitkom.org/Presse/Presseinformation/Lichtblick-Rezession-Digitalbranche-waechst
3 https://www.bitkom.org/Digitalindex
The regulatory framework for NFON's business activities remained largely unchanged in the first half of 2025 compared to the financial year 2024 and had no significant impact on business performance and growth.
| In EUR million | H1 2025 | H1 2024 | Change | Q2 2025 | Q2 2024 | Change |
|---|---|---|---|---|---|---|
| Revenue | 44.2 | 42.5 | 3.9% | 22.1 | 21.3 | 3.8% |
| of which recurring | 41.3 | 40.1 | 2.9% | 20.5 | 20.2 | 1.5% |
| of which non-recurring | 2.9 | 2.4 | 19.9% | 1.6 | 1.1 | 45.6% |
| Cost of materials | –6.2 | –6.6 | –6.7% | –3.1 | –3.2 | –4.5% |
| Gross profit | 38.0 | 35.9 | 5.8% | 19.0 | 18.1 | 5.3% |
| Other operating income | 0.7 | 0.3 | – | 0.5 | 0.0 | – |
| Staff costs | –19.1 | –17.4 | 9.5% | –9.8 | –8.8 | 11.1% |
| Other operating expenses | –14.7 | –13.7 | 7.4% | –7.2 | –7.0 | 3.4% |
| EBITDA | 4.9 | 5.0 | –2.8% | 2.4 | 2.3 | 6.5% |
| Adjusted EBITDA | 5.7 | 5.5 | 3.4% | 3.1 | 2.7 | 14.1% |
| Depreciation, amortisation and write-downs | –3.8 | –3.9 | –3.0% | –1.8 | –2.0 | –7.3% |
| EBIT | 1.1 | 1.1 | –2.0% | 0.6 | 0.7 | –18.3% |
| Net financial result | –0.2 | –0.1 | 80.1% | –0.2 | –0.0 | – |
| Income tax expense | –0.3 | –0.5 | –42.4% | –0.2 | –0.3 | –47.2% |
| Deferred tax income | 0.1 | 0.0 | 0.0 | –0.0 | – | |
| Consolidated result | 0.7 | 0.5 | 36.6% | 0.3 | –0.0 | – |
NFON continued on its growth trajectory in the first half of 2025. By increasing the share of high-margin, recurring revenue, gross profit rose by 5.8%, thereby outpacing the rate of revenue growth of 3.9%.
The strategic focus on AI solutions and the inorganic effect of the botario acquisition led to higher staff costs and other operating costs in the reporting period. In terms of staff costs, this relates particularly to the areas of research and development and AI & innovation; in terms of other expenses, this relates particularly to the cost types marketing, IT costs, freelancers and sales. Overall, non-recurring effects included in expenses amounted to EUR 0.6 million (previous-year period: EUR 0.5 million). Further details can be found in the Income and expense items section.
Overall, unadjusted EBITDA of EUR 4.9 million in the first half of 2025 was slightly below the previous year's level (EUR 5.0 million). By contrast, adjusted EBITDA grew to EUR 5.7 million (previous-year period: EUR 5.5 million). At EUR 1.1 million, EBIT stood at approximately the previous year's level (previous-year period: EUR 1.1 million).
Consolidated revenue reported moderate year-on-year growth of 3.9%. Growth was driven especially by botario GmbH, which was acquired in the previous 2024 year. By contrast, revenue in the core cloud telephony business was down by 0.7%. This reflects a reluctance to invest that prevails in some areas of the market, lower hardware revenue and a lower level of voice minutes usage – whereby the latter is particularly due to seasonal effects.

NFON differentiates between recurring and non-recurring revenue. Recurring revenue derives from fixed monthly licence fees per seat or platform services as well as fixed and volume-based usage fees for voice minutes and SIP trunk services. Non-recurring revenue includes revenue from the sale of end devices (telephones, soft clients for PCs and smartphones), one-off activation fees per seat when connecting the cloud PBX for the first time as well as other products, such as the Contact Centre Hub, set-up fees for symmetric digital subscriber line (SDSL), consulting services and custom software development services.
Recurring revenue grew by 2.9% on a Group-wide basis in the first half of 2025. In the core business, recurring revenue expanded by 1.0% in the same period. Non-recurring revenue outpaced this rate of growth and was up by 19.9%. The main driver was the project business of botario GmbH, which accounted for 48% of the company's total revenue in the reporting period.
Seat growth (absolute)

Year-on-year lower new order intake combined with a stable deactivation/termination rate (H1 2025 and H1 2024 both 0.5%) led to a slight reduction in the seat base of 1.1% in the first half of 2025. This trend particularly reflects the currently challenging market environment as well as a reluctance to invest.
The NFON Group comprises a total of ten operating segments. The breakdown by segment reflects the individual international subsidiaries of NFON, which in the financial year 2025 included two companies in Germany (NFON AG, botario GmbH) and one subsidiary each in Austria (NFON GmbH), the United Kingdom, (NFON UK Ltd.), Spain (NFON Iberia SL), France (NFON France SAS), Italy (NFON Italia S.r.l.), Poland (NFON Polsk Sp. z o.o.), Portugal (NFON Developments Lda.) and Kosovo (NFON Hub sh.p.k).
Of these, eight are operating segments with external revenue and are shown separately below as reportable segments. The subsidiaries in Portugal and Kosovo exclusively render development (software) and IT services and are not intended to ever generate revenue outside the Group. Aside from the German stock corporation, which is also responsible for research and development, the other subsidiaries essentially function as independent sales companies in their domestic markets.
The revenue generated by the overall NFON Group with external customers in the first half of 2025 is attributable to the individual international subsidiaries as follows and is reported pursuant to IFRS:
At EUR 31.1 million, the recurring revenue of NFON AG in the first half of 2025 remained at the same level as in the same period of the previous year. While monthly licence fees for PBX products and the Contact Centre Hub continued to grow, this was offset by a diminishing level of voice minute revenues. Non-recurring revenue reduced by a total of EUR 0.3 million – particularly due to lower hardware revenue.
The newly reported botario segment contributed EUR 1.9 million to revenue in the reporting period.
Regional revenue trends were mixed: Revenue was down in the United Kingdom (– 3.0%), Poland (– 3.4%) and France (– 19.1%). By contrast, the Italy (+16.1%), Austria (+8.3%) and Spain (+8.2%) segments reported growth.
| Total | 657,584 | 665,022 |
|---|---|---|
| NFON Polska Sp. z o.o. | 4,701 | 4,755 |
| NFON France SAS | 3,738 | 4,133 |
| NFON Italia S.r.l. | 11,430 | 10,798 |
| NFON Iberia SL | 4,953 | 4,768 |
| NFON UK Ltd. | 75,745 | 80,833 |
| NFON GmbH | 76,544 | 73,909 |
| NFON AG* | 480,473 | 485,826 |
| H1 2025 | H1 2024 | |
* In the 2024 financial year, Deutsche Telefon Standard GmbH (100%-owned subsidiary) merged with NFON AG.
NFON uses average recurring revenue across all services, sales channels and countries per user or seat, referred to as blended average revenue per user (ARPU), to measure operating performance per seat. The average voice minutes sold per seat have a significant influence on blended ARPU. The average number of voice minutes used per seat has diminished slightly compared to the pandemic-related peaks in 2020 and 2021. In order to stabilise blended ARPU and offset inflation-related cost trends, NFON implemented targeted price adjustments for selected products and customer cohorts in 2022, 2024 and the second quarter of 2025. Thanks to these measures, blended ARPU in the first half of 2025 was higher yearon-year – despite a reduced level of voice minutes usage.

Other operating income amounted to EUR 0.7 million as of 30 June 2025 (30 June 2024: EUR 0.3 million). This growth mainly reflects currency gains as well as a higher level of non-cash benefits awarded to employees.
The costs of materials reduced year-on-year from EUR 6.6 million to EUR 6.2 million in the first half of 2025. This especially reflects the continuing lower level of demand for hardware, a trend that is also evident in non-recurring revenue. The costs of materials ratio decreased accordingly to 13.9% (previous-year period: 15.5%).
Due to the acquisition of botario GmbH, the average number of employees (individuals) rose to 412 in the reporting period (previous-year period: 392). As a consequence, staff costs increased to EUR 19.1 million in the first half of 2025 (previous-year period: EUR 17.5 million).
In the reporting period, expenses of EUR 0.5 million were recognised in connection with the reorganisation of the top management and EUR 0.1 million for the harmonisation of the system landscape (previous-year period: EUR 0.1 million). In addition, expenses of EUR 0.1 million (previous-year period: EUR 40 thousand) were incurred for an employee stock option programme.
Adjusted for these non-recurring effects, staff costs amounted to EUR 18.4 million (previous-year period: EUR 17.4 million). This represents an adjusted ratio of staff costs to revenue of 41.6% (previous year: 40.9%).
Other operating expenses including marketing and sales expenses Other operating expenses rose to EUR 14.7 million in the first half of 2025 (30 June 2024: EUR 13.7 million). The higher level of these expenses especially reflects IT costs in connection with the further development of the Business Support System, which plays a central role in the strategic development of infrastructure and partner capability.
Higher expenses in the areas of marketing, sales, consulting and personnel costs were also incurred. By contrast, rents and other general administrative expenses were lower year-on-year.
In the first half of 2025, non-recurring expenses of EUR 0.1 million were recognised for the harmonisation of the system landscape. Adjusted for this non-recurring effect, other operating expenses amounted to EUR 14.6 million (previous-year period: EUR 13.4 million). This corresponds to an adjusted expense ratio of 33.1% (previous-year period: 31.4%).
Depreciation and amortisation decreased slightly to EUR 3.8 million in the first half of 2025 (previous-year period: EUR 3.9 million).
The net interest expense amounted to EUR 0.2 million in the first half of 2025 (previous-year period: EUR 0.1 million). This mainly reflected a lower level of interest income from fixed-term deposits as well as a higher level of interest expenses for non-current financial liabilities.
The income tax expense in the first half of 2025 reduced to EUR 0.2 million (previous-year period: EUR 0.5 million ). This reduction mainly arises from non-recurring effects in the previous year in connection with the merger of DTS.

| In EUR million | H1 2025 | H1 2024 | Change | Q2 2025 | Q2 2024 | Change |
|---|---|---|---|---|---|---|
| EBITDA | 4.9 | 5.0 | –2.8% | 2.4 | 2.3 | 3.9% |
| Adjustments in staff costs: | ||||||
| Stock options/ESOPS | 0.1 | 0.0 | – | 0.1 | –0.0 | – |
| Harmonisation of IT Landscape | 0.1 | 0.1 | –0.1% | 0.0 | 0.0 | –0.0% |
| Focus on Group-wide activities | – | – | – | – | ||
| Reorganisation of top management | 0.5 | – | – | 0.5 | – | – |
| Adjustments to other operating expenses: | ||||||
| Expenses for M&A | – | 0.3 | – | 0.3 | –100.0% | |
| Harmonisation of IT Landscape | 0.1 | 0.1 | 29.7% | 0.1 | 0.1 | –23.8% |
| Administrative expenses | – | – | – | – | ||
| Total non-recurring effects | 0.8 | 0.5 | 69.1% | 0.7 | 0.4 | 74.2% |
| Adjusted EBITDA | 5.7 | 5.5 | 3.4% | 3.1 | 2.7 | 14.1% |
| EBIT | 1.1 | 1.1 | –2.1% | 0.6 | 0.3 | 67.5% |
| Consolidated result | 0.7 | 0.5 | 46.8% | 0.5 | –0.0 | – |
| Adjusted consolidated result | 1.5 | 1.0 | 57.7% | 1.2 | 0.4 | – |
At EUR 4.9 million, unadjusted EBITDA in the first half of 2025 was almost at the level of the previous-year period (EUR 5.0 million). Adjusted EBITDA reached EUR 5.7 million and was consequently slightly higher than the level as of 30 June 2024 (EUR 5.5 million). At EUR 1.1 million, EBIT also remained stable year-on-year.
The decrease in intangible assets to EUR 50.8 million as of 30 June 2025 (31 December 2024: EUR 51.5 million) is mainly due to the amortisation of development projects capitalised in connection with new products and functional enhancements to existing solutions. Capitalised development costs for products under development or already developed products amounted to EUR 12.0 million as of the 30 June 2025 reporting date (31 December 2024: EUR 12.3 million) and EUR 4.3 million for the configuration of the Business Support System (BSS) (31 December 2024: EUR 4.4 million).
Goodwill from the botario acquisition rose by EUR 0.2 million to EUR 16.0 million due to an adjustment of the contingent purchase price obligation as part of initial consolidation.
As of 30 June 2025, NFON had realised targeted investments in development activities, of which a portion amounting to EUR 1.5 million (31 December 2024: EUR 2.5 million) was capitalised. These were recognised under intangible assets. Investments in property, plant and equipment of EUR 0.3 million in the reporting period mainly concerned IT infrastructure.
Property, plant and equipment decreased by EUR 0.6 million to EUR 9.3 million as of 30 June 2025 compared to 31 December 2024 (EUR 9.9 million). This trend mainly reflects the depreciation of purchased hardware.
At EUR 10.3 million, trade receivables were at the level as of 31 December 2024.
Bank balances decreased by EUR 2.2 million to EUR 13.5 million as of 30 June 2025 compared to 31 December 2024. This was mainly due to the payment of EUR 1.9 million rendered in June 2025 for the contingent purchase price obligation in connection with the achievement of the 2024 target as part of the botario acquisition.
Equity grew to EUR 48.9 million as of 30 June 2025 compared to 31 December 2024 (EUR 48.3 million). This especially reflects the positive result of EUR 0.7 million for the period. The currency translation reserve decreased by EUR 0.2 million as of the end of the reporting period compared to 31 December 2024.
Trade payables reduced from EUR 5.2 million as of 31 December 2024 to EUR 4.3 million as at 30 June 2025, reflecting factors relating to the reporting date.
Non-current and current financial liabilities amounted to a total of EUR 20.5 million as of 30 June 2025 (31 December 2024: EUR 22.8 million).
In the financial year 2024, NFON AG raised a secured long-term bank loan from Bank für Tirol und Vorarlberg with a carrying amount of EUR 5.0 million to finance the acquisition of botario GmbH. The current portion amounts to EUR 0.8 million as of 30 June 2025 (31 December 2024: EUR 0.3 million).
On 19 August 2024, an additional agreement was concluded with Bank für Tirol und Vorarlberg (BTV) in relation to the money market line of credit agreement dated 22 December 2021, which provides for a reduction of the existing line of credit from EUR 5.0 million to EUR 2.0 million and a term until 30 November 2026. As of the 30 June 2025 reporting date, the money market line of credit was utilised in the amount of EUR 1.0 million.
Operating cash flow reduced to EUR 2.5 million as of 30 June 2025 (30 June 2024: EUR 3.7 million). This was mainly due to a reduction in trade payables as of the reporting date. At EUR 0.7 million, earnings before taxes were above the previous year's level of EUR 0.5 million.
Other provisions increased by EUR 0.5 million – mainly in connection with the reorganisation in the Sales and Marketing area and associated costs.
NFON recorded a negative effect of EUR 0.2 million from exchange rate changes in the reporting period (previous-year period: positive effect of EUR 0.2 million). This exchange rate effect derived primarily from the translation of GBP into EUR at the UK subsidiary. The income in the United Kingdom chiefly results from the valuation of intercompany loans and internal cost allocations.
Cash flow from investing activities amounted to EUR – 3.6 million. This de rived from EUR 1.5 million of investments in intangible assets, which were attributable to development projects in the product area. In addition, EUR 0.3 million was invested in property, plant and equipment – mainly for IT infrastructure and hardware.
Furthermore, the first payment of EUR 1.9 million was rendered in June 2025 as part of the contingent purchase price obligation from the botario acquisition.
Cash flow from financing activities amounted to EUR – 1.0 million and mainly reflected the repayment of lease liabilities.
For information on events after the end of the financial year, please refer to note 15 "Events after the end of the reporting period" in the notes to the consolidated financial statements and the disclosures in the separate an nual financial statements of NFON AG as at 31 December 2024.
NFON AG explained its risks and opportunities in detail in its Annual Re port 2024. As of the time of the publication of this report, no changes have arisen compared to the aforementioned report on opportunities and risks for 2024.
This forecast is based on information available as of 30 June 2025, taking into consideration the opportunities and risks as presented for the NFON Group. The underlying assumptions are based on the Group's internal planning and on external estimates available on the reporting date, including those of economic research institutes and sector-related market analyses. Such assumptions can be influenced by unforeseeable external or internal developments, as a consequence of which actual business performance as of the year-end can deviate either positively or negatively from planned figures. In addition, deviations may arise from assumptions made regarding macroeconomic trends.
Please also refer to the information in the sections "General economic conditions and industry environment", "Opportunities and risks" and "Forecast" in the Annual Report for the year ending as of 31 December 2024. These applied unchanged as of 30 June 2025.
The Kiel Institute for the World Economy (IfW) is forecasting global GDP growth of 2.9% for 2025 as a whole, which reflects a moderate year-onyear slowdown. Financial policy is largely neutral at present. In some regions, however – particularly in the USA – tax reliefs and rising defence spending are leading to structural budget deficits and greater levels of uncertainty about the direction of economic policy.
For the eurozone in 2025, the Kiel Institute for the World Economy (IfW) forecasts GDP growth of 1.1% and a fall in the inflation rate to 2.1%.
In Germany, NFON's home market, GDP is now anticipated to expand slightly by 0.4% – reflecting an upward revision compared to previous forecasts. The inflation rate is expected to stabilise at around 2.4%.
The foreign markets relevant to NFON are also indicating cautiously positive momentum: the IfW is forecasting GDP growth of 0.1% for Austria, primarily driven by a revival in domestic demand, while the inflation rate is expected to amount to 2.8%. In the United Kingdom, GDP growth of 1.1% is expected, despite restrictive monetary and fiscal policy and a continued reluctance to invest. The inflation rate in the United Kingdom is anticipated to amount to 3.0% in 2025, according to current forecasts.
Sales in the German ICT industry are expected to expand by 4.6% to EUR 232.8 billion this year, according to the most recent forecasts published by industry association Bitkom.5 Cloud infrastructures, software solutions and AI-based applications are the main growth drivers in this context. At the same time, many companies' investment activities remain subdued:
For the European cloud communications market, the core segment of NFON's business model, NFON expects average annual growth of around 5.8% up until 2028, based on the most recent forecasts issued by Cavell.6 Growth drivers in this context include hybrid working models, greater requirements in terms of IT and communication security and initial application scenarios for AI-based communications. At the same time, the market remains fragmented: the five largest providers account for around just 35% of all installed seats, according to a study by Research & Markets.7 This indicates intense competition, particularly in high-margin submarkets such as business communications, cloud communications and collaboration services.
Further information can be found in the Annual Report 2024.
5 https://www.bitkom.org/Presse/Presseinformation/Lichtblick-Rezession-Digitalbranche-waechst
7 https://www.researchandmarkets.com/report/europe-ucaas-market
4 https://www.ifw-kiel.de/fileadmin/Dateiverwaltung/IfW-Publications/fis-import/a893cdfb-cc56-46ea-95a7-35cbf181cbd2-KKB_124_2025-Q2_Welt_DE.pdf
6 NFON internal calculation, based on the Cavell Group's "Cloud Comms Market Report Q4 2024".
Based on business performance in the first half of 2025 and our current assessment of the market, NFON is adjusting its full-year forecast 2025. Although moderate revenue growth was achieved in the first half of the year, especially thanks to growth in the project business, in the cloud telephony area – NFON's core segment – revenue growth fell short of expectations. In addition to the continued reluctance of many companies to invest, it has become apparent that the realisation of individual growth drivers has been delayed and that we were not yet able to fully exploit the existing market potential in the first half of the year.
NFON now anticipates revenue growth of between 3% and 5% for the financial year 2025 (previous forecast: 8% to 10%). The forecast for adjusted EBITDA has been adjusted to a range between EUR 12.5 million and EUR 14.0 million (previous forecast: between EUR 13.5 million and EUR 15.5 million).
| 2024 reported |
2025 outlook (April) |
2025 outlook |
|
|---|---|---|---|
| Growth rate of total revenues | 6.1% | 8–10% | 3–5% |
| Adjusted EBITDA | EUR 12.3 million | EUR 13.5–15.5 million |
EUR 12.5–14 million |
Despite this adjustment, NFON continues to look with confidence to the second half of the year. The basis for this is the high share of recurring revenue and a diversified business model that is specifically oriented towards the changing requirements of modern business communications. The strategic measures to focus sales activities, enhance efficiency and further develop high-margin premium solutions are being consistently implemented. At the same time, the company is realising targeted investments in innovation – particularly in the expansion of AI-based communication solutions – thereby laying the foundation for future, scalable growth.
All these activities form part of the NFON Next 2027 corporate strategy presented in January 2025, with which the company is working towards sustainable profitability, technological differentiation and a leading position in the European market for business communications.
This half-year financial report contains forward-looking statements that are based on the current expectations, assumptions and forecasts of the Management Board of NFON AG and the information that is available to it at present. NFON AG does not guarantee that the forward-looking statements will prove to be correct, does not assume any obligation and does not intend to adjust or update the forward-looking statements made in this quarterly statement. NFON AG does not guarantee that the forward-looking statements will prove to be correct, does not assume any obligation and does not intend to adjust or update the forward-looking statements made in this half-year financial report. Further information about the forward-looking statements can also be found in the section "About this report" in the Annual Report 2024.
Further information can be found in the Annual Report 2024.
02 Condensed interim consolidated financial statements
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| Consolidated statement of financial position | 20 |
|---|---|
| Consolidated statement of income and consolidated | |
| statement of comprehensive income | 21 |
| Consolidated statement of changes in cash flows | 22 |
| Consolidated statement of changes in equity | 23 |
| Selected notes to the financial statements | 25 |
Interactive table of contents Click on the individual topics to go to the respective page.
as at 30 June 2025
| In EUR thousand | 30.06.2025 | 31.12.2024 |
|---|---|---|
| Non-current assets | ||
| Property, plant and equipment | 9,262 | 9,878 |
| Intangible assets | 50,768 | 51,522 |
| Investments in associates | 671 | 671 |
| Deferred tax assets | 69 | 63 |
| Other non-current, non-financial assets | 769 | 823 |
| Total non-current assets | 61,539 | 62,957 |
| Current assets | ||
| Inventories | 96 | 105 |
| Trade receivables | 10,334 | 10,317 |
| Current other financial assets | 453 | 726 |
| Current other non-financial assets | 3,896 | 2,676 |
| Cash and cash equivalents | 10,775 | 12,995 |
| Total current assets | 25,555 | 26,819 |
| Total assets | 87,094 | 89,776 |
| In EUR thousand | 30.06.2025 | 31.12.2024 |
|---|---|---|
| Equity | ||
| Issued capital | 16,561 | 16,561 |
| Capital reserves | 109,403 | 109,297 |
| Loss carryforward | –77,762 | –78,496 |
| Currency translation reserve | 730 | 978 |
| Total equity | 48,932 | 48,340 |
| Non-current liabilities | ||
| Non-current financial liabilities | 14,052 | 17,979 |
| Other non-current, non-financial liabilities | 755 | 839 |
| Deferred tax liabilities | 1,923 | 2,000 |
| Total non-current liabilities | 16,730 | 20,818 |
| Current liabilities | ||
| Trade payables | 4,323 | 5,174 |
| Current provisions | 3,309 | 2,853 |
| Current income tax liabilities | 1,740 | 1,758 |
| Current financial liabilities | 6,485 | 4,859 |
| Current other non-financial liabilities | 5,574 | 5,975 |
| Total current liabilities | 21,431 | 20,618 |
| Total equity and liabilities | 87,094 | 89,776 |
for the period from 1 January to 30 June 2025
| In EUR thousand | H1 2025 | H1 2024 | Q2 2025 | Q2 2024 |
|---|---|---|---|---|
| Revenue | 44,194 | 42,544 | 22,109 | 21,298 |
| Other operating income | 702 | 250 | 452 | 35 |
| Cost of materials | –6,156 | –6,596 | –3,069 | –3,214 |
| Staff costs | –19,102 | –17,448 | –9,829 | –8,847 |
| Depreciation, amortisation and impairments | –3,819 | –3,938 | –1,814 | –1,958 |
| Other operating expenses | –14,749 | –13,727 | –7,245 | –7,003 |
| Impairment losses on trade and other receivables | 10 | 59 | –20 | 40 |
| Other tax expense | –3 | –46 | –1 | –4 |
| Income from continuing operations before net interest income and income taxes |
1,077 | 1,098 | 582 | 348 |
| Interest and similar income | 64 | 137 | 29 | 67 |
| Interest and similar expenses | –482 | –220 | –241 | –110 |
| Other finance result | 267 | – | 267 | – |
| Finance result | –150 | –83 | 56 | –43 |
| Earnings before income taxes | 927 | 1,015 | 638 | 305 |
| Income taxes | –275 | –483 | –163 | –308 |
| Deferred tax income | 83 | 6 | 39 | –1 |
| Consolidated result | 734 | 538 | 514 | –4 |
| Attributable to: | ||||
| Shareholders of the parent company | 734 | 538 | 514 | –4 |
| Non-controlling interests | – | – | – | – |
| Other comprehensive income (will be reclassified to profit or loss) | –248 | 179 | –176 | 72 |
| Taxes on other comprehensive income (will be reclassified to profit or loss) | – | – | – | – |
| Other comprehensive income after taxes | –248 | 179 | –176 | 72 |
| Total comprehensive income | 486 | 717 | 338 | 68 |
| Attributable to: | ||||
| Shareholders of the parent company | 486 | 717 | 338 | 68 |
| Non-controlling interests | – | – | – | – |
| Net income per share, basic (in EUR) (py. net loss) | 0.03 | 0.03 | 0.02 | 0.00 |
| Net income per share, diluted (in EUR) (py. net loss) | 0.03 | 0.03 | 0.02 | 0.00 |
for the period from 1 January to 30 June 2025
| In EUR thousand | H1 2025 | H1 2024 | |
|---|---|---|---|
| 1. Cash flow from operating activities | |||
| Profit/loss after taxes | 734 | 538 | |
| Adjustments to reconcile profit (loss) to cash provided | |||
| Income taxes | 192 | 477 | |
| Interest expenses, net | 150 | 83 | |
| Amortisation of intangible assets and depreciation of property, plant and equipment |
3,819 | 3,938 | |
| Impairment losses on trade and other receivables | –10 | –59 | |
| Equity-settled share-based payment transactions | 106 | 40 | |
| Other non-cash income and expenses | 93 | – | |
| Changes in: | |||
| Inventories | 9 | –2 | |
| Trade and other receivables | –901 | –968 | |
| Trade payables and other liabilities | –1,395 | 220 | |
| Provisions and employee benefits | 456 | –340 | |
| Income (expenses) from sales of fixed assets | 1 | 6 | |
| Interest paid | –130 | 96 | |
| Income taxes received/paid, net | –388 | –558 | |
| Effects of changes in foreign exchange rates | –248 | 179 | |
| Cash flow from operating activities | 2,490 | 3,651 |
| In EUR thousand | H1 2025 | H1 2024 |
|---|---|---|
| 2. Cash flow from investing activities | ||
| Proceeds from the disposal of property, plant and equipment and intangible assets |
2 | 6 |
| Payments for investments in property, plant and equipment | –212 | –346 |
| Payments for investments in intangible assets | –1,547 | –1,306 |
| Payments from the acquisition of consolidated companies and other business units (earn-out) |
–1,872 | – |
| Cash flow from investing activities | –3,630 | –1,646 |
| 3. Cash flow from financing activities | ||
| Repayment of lease liabilities | –1,040 | –774 |
| Other proceeds/payments | 1 | |
| Cash flow from financing activities | –1,040 | –773 |
| Change in cash and cash equivalents | –2,262 | 1,232 |
| Effects of changes in exchange rates on cash held | –40 | 19 |
| Cash and cash equivalents at the beginning of the period | 12,995 | 12,281 |
| Cash and cash equivalents at the end of the period | 10,775 | 13,532 |
as at 30 June 2025
| Attributable to owners of the company | |||||||
|---|---|---|---|---|---|---|---|
| In EUR thousand | Issued capital | Capital reserves | Currency translation reserve |
Loss carryforward | Total equity | Non-controlling interests |
Total |
| As at 01.01.2025 | 16,561 | 109,297 | 978 | –78,496 | 48,340 | – | 48,340 |
| Total comprehensive income for the period | |||||||
| Profit (loss) in the period | – | – | – | 734 | 734 | – | 734 |
| Other comprehensive income for the period | – | – | –248 | – | –248 | – | –248 |
| Total comprehensive income for the period | – | – | –248 | 734 | 486 | – | 486 |
| Transactions with owners of the company | |||||||
| Equity-settled share-based payment transactions | – | 106 | – | – | 106 | – | 106 |
| Total transactions with owners of the company | – | 106 | – | – | 106 | – | 106 |
| As at 30.06.2025 | 16,561 | 109,403 | 730 | –77,762 | 48,932 | – | 48,932 |
| Attributable to owners of the company | |||||||
|---|---|---|---|---|---|---|---|
| In EUR thousand | Issued capital | Capital reserves | Currency translation reserve |
Loss carryforward | Total equity | Non-controlling interests |
Total |
| As at 01.01.2024 | 16,561 | 109,153 | 647 | –79,206 | 47,155 | – | 47,155 |
| Total comprehensive income for the period | |||||||
| Profit (loss) in the period | – | – | – | 710 | 710 | – | 710 |
| Other comprehensive income for the period | – | – | 331 | – | 331 | – | 331 |
| Total comprehensive income for the period | – | – | 331 | 710 | 1,040 | – | 1,040 |
| Transactions with owners of the company | |||||||
| Equity-settled share-based payment transactions | – | 144 | – | – | 144 | – | 144 |
| Total transactions with owners of the company | – | 144 | – | – | 144 | – | 144 |
| As at 31.12.2024 | 16,561 | 109,297 | 978 | –78,496 | 48,340 | – | 48,340 |
| 1. Accounting principles | 26 |
|---|---|
| 2. Effects of new accounting standards and | |
| interpretations | 27 |
| 3. Intangible assets | 27 |
| 4. Interest-bearing liabilities | 27 |
| 5. Equity | 28 |
| 6. Financial instruments | 29 |
| 7. Contingent liabilities and commitments | 30 |
| 8. Revenue | 31 |
| 9. Other operating income | 31 |
| 10. Other operating expenses | 31 |
| 11. Share-based payments | 31 |
| 12. Income taxes | 32 |
| 13. Segment information | 32 |
| 14. Transactions with related companies and persons | 34 |
| 15. Events after the end of the reporting period | 34 |

NFON is a provider of voice-centric business communications in Europe, has more than 54,000 business customers in 15 European countries, and has affiliated companies in Germany, Austria, the UK, Spain, Italy, France, Poland, Portugal and Kosovo. NFON also has a large network of partners for sales operations in other countries.
NFON AG has its registered office at Zielstattstrasse 36, 81379 Munich, Germany, and is entered in the commercial register of the Munich District Court under commercial register sheet number 168022. The company is a stock corporation according to German law and is registered in Germany. The business headquarters are located in Munich.
The condensed interim consolidated financial statements for the first half of 2025 with selected notes to the financial statements present the business activities of the NFON Group (hereinafter: "we", "NFON", "the company", "the Group", "the NFON Group") for the period from 1 January 2025 to 30 June 2025. The condensed interim consolidated financial statements have been prepared pursuant to the provisions of IAS 34, in other words, the International Financial Reporting Standards (IFRS) as published by the International Accounting Standards Board (IASB) and adopted by the European Union (EU), taking into consideration their interpretation by the International Financial Reporting Interpretations Committee (IFRIC), and are, as a matter of principle, based on the same accounting policies that were applied in the consolidated financial statements for the financial year ending 31 December 2024. However, the condensed interim consolidated financial statements do not contain all the information and disclosures required in consolidated financial statements and as a consequence should be read in conjunction with the consolidated financial statements for the financial year ending 31 December 2024.
The condensed interim consolidated financial statements for the period ending 30 June 2025 were neither audited nor reviewed by the Group auditor, Grant Thornton AG Wirtschaftsprüfungsgesellschaft, Munich. They were approved for publication by the Management Board on 21 August 2025.
The interim consolidated financial statements have been prepared in euros (EUR), which is both the functional currency and reporting currency of NFON AG. Unless stated otherwise, all figures in the consolidated financial statements and the accompanying notes are commercially rounded to the nearest thousand euros (EUR thousand). As a consequence, rounding differences can occur in the tables in the notes to the consolidated financial statements.
The consolidated statement of financial position is divided into current and non-current assets and liabilities pursuant to IAS 1. The consolidated statement of income has been prepared in accordance with the nature of expense method.
For further details about the accounting policies, please refer to the consolidated financial statements of NFON AG for the year ending 31 December 2024.
All assumptions and estimates are based on premises that were valid on the reporting date. The actual values may diverge from the assumptions and estimates made if the aforementioned general conditions were to develop contrary to the expectations held as of the reporting date.
The interim consolidated financial statements include amounts for the period from 1 January 2025 to 30 June 2025 and as of 30 June 2025 compared to the period from 1 January 2024 to 30 June 2024 and as of 30 June 2024. The consolidated balance sheet figures as of 30 June 2025 were compared with the consolidated balance sheet figures as of the last reporting date of 31 December 2024.
The business model of NFON AG is hardly affected by seasonal factors, as the core business is primarily active in the business customer segment, which covers various sectors and generates relatively consistent revenue throughout the year. In addition, the business model is largely based on monthly recurring revenue.
The accounting policies applied in the consolidated financial statements for the financial year ending 31 December 2024 have been applied unchanged in this half-year financial report.
Standards to be applied for the first time in this reporting period had no significant impact on the Group's accounting policies. Equally, no requirement arose for retroactive adjustments.
NFON applies new standards for the first time when they become effective.
Intangible assets amounted to EUR 50,768 thousand as of 30 June 2025 (31 December 2024: EUR 51,522 thousand).
In connection with the development of new products or new features for existing products, development costs of EUR 11,981 thousand (31 December 2024: EUR 12,253 thousand) were recognised under intangible assets as of 30 June 2025. Additions recognised in the reporting period amounted to EUR 1,246 thousand.
Financial liabilities comprise the following items:
| In EUR thousand | 30.06.2025 | 31.12.2024 | |
|---|---|---|---|
| Current financial liabilities | |||
| Lease liabilities | 1,585 | 1,675 | |
| Loan | 1,833 | 1,333 | |
| Contingent liability (earn-out) | 3,066 | 1,843 | |
| Other | – | 8 | |
| Subtotal current financial liabilities | 6,485 | 4,859 | |
| Non-current financial liabilities | |||
| Lease liabilities | 6,794 | 7,141 | |
| Loan | 4,166 | 4,667 | |
| Contingent liability (earn-out) | 3,092 | 6,172 | |
| Subtotal non-current financial | |||
| liabilities | 14,052 | 17,979 | |
| Total financial liabilities | 20,537 | 22,838 |
Of the current lease liabilities, EUR 1,252 thousand (31 December 2024: EUR 1,347 thousand) relates to leased office space, EUR 313 thousand (31 December 2024: EUR 306 thousand) to leased vehicles and EUR 20 thousand (31 December 2024: EUR 21 thousand) to leased operating and office equipment and bicycles. Of the non-current lease liabilities, EUR 6,556 thousand (31 December 2024: EUR 6,897 thousand) relates to leased office space, EUR 219 thousand (31 December 2024: EUR 216 thousand) to leased vehicles and EUR 19 thousand (31 December 2024: EUR 29 thousand) to leased operating and office equipment and bicycles.
In the financial year 2024, NFON AG raised a secured longterm bank loan with a carrying amount of EUR 5,000 thousand to finance the acquisition of botario GmbH from Bank für Tirol und Vorarlberg Aktiengesellschaft (BTV). The current portion amounts to EUR 833 thousand as of 30 June 2025 (31 December 2024: EUR 334 thousand). Pursuant to the agreement, this bank loan runs until 31 August 2030 and is repayment-free until 31 August 2025. The interest rate on the loan was agreed with a fixed interest rate of 6.62% for three years. From 1 October 2027, the interest rate will be determined on the basis of money and capital market rates applicable at that time. The loan agreement contains covenants according to which in 2024, 2025, 2026 and 2027, respectively, minimum EBITDA and minimum revenue must be achieved and/or complied with and which must be submitted to the bank together with the separate annual/consolidated financial statements no later than six months after the end of the reporting period. In the event of a breach, the bank is entitled to terminate the lending arrangement subject to a notice period of four weeks. The Group expects to fulfil the annual covenants within twelve months of the reporting date. The shares in botario GmbH were pledged to the bank as collateral for the loan.
On 19 August 2024, an additional agreement was concluded with BTV in relation to the money market credit line agreement dated 22 December 2021, which provides for a reduction of the existing credit line from EUR 5,000 thousand to EUR 2,000 thousand and a term until 30 November 2026. The money market credit line agreement is based on matched-term EURI - BOR plus a margin (related to the time of utilisation). A commit ment fee of 1.0% must be paid on the amount of the loan not utilised. In accordance with the loan agreement, certain cov enants of NFON in 2024, 2025, 2026 and 2027 must be com plied with. These are minimum EBITDA and minimum revenue which must be achieved or complied with and which must be submitted to the bank together with the separate annual/con solidated financial statements no later than six months after the end of the reporting period. In the event of a breach, the bank is entitled to terminate the lending arrangement subject to a notice period of four weeks. The Group expects to fulfil the annual covenants within twelve months of the reporting date. As of the 30 June 2025 reporting date, the money market line of credit was utilised in the amount of EUR 1,000 thousand.
Compared with 31 December 2024, equity grew by EUR 327 thousand to EUR 48,932 thousand. This especially reflects the earnings of EUR 734 thousand for the period.
Capital reserves grew by EUR 106 thousand due to existing share-based payment arrangements. The corresponding ex pense was recognised in staff costs. The currency translation reserve decreased by EUR 248 thousand as of the end of the reporting period compared to 31 December 2024.
The following table shows the carrying amounts and fair values of the financial assets and financial liabilities, including their levels in the fair value hierarchy. It does not include fair value information for financial assets and financial liabilities not measured at fair value if the carrying amount is a reasonable approximation of fair value.
| 30.06.2025 | Amortised cost | Fair value | |||||
|---|---|---|---|---|---|---|---|
| In EUR thousand | Fair value | Carrying amount |
Total carrying amounts |
Level 1 | Level 2 | Level 3 | Total |
| Financial assets not measured at fair value | |||||||
| Trade receivables | – | 10,334 | 10,334 | – | – | – | – |
| Other financial assets* | – | 453 | 453 | – | – | – | – |
| Cash and cash equivalents | – | 10,775 | 10,775 | – | – | – | – |
| Total financial assets not measured at fair value | – | 21,562 | 21,562 | – | – | – | – |
| Financial liabilities not measured at fair value | – | – | – | – | – | ||
| Secured bank loan (short and long term)* | – | 5,000 | 5,000 | – | – | – | – |
| Unsecured bank loans (short term)* | – | 1,000 | 1,000 | – | – | – | – |
| Trade payables | – | 4,323 | 4,323 | – | – | – | – |
| Lease liabilities (current and non-current)* | – | 8,379 | 8,379 | – | – | – | – |
| Financial liabilities measured at fair value | |||||||
| Contingent liability (earn-out) | 6,158 | – | – | – | – | 6,158 | 6,158 |
| Total financial liabilities not measured at fair value | 6,158 | – | – | – | – | 6,158 | 6,158 |
* No fair value disclosed as this is approximately the carrying amount.
02 Condensed interim consolidated financial statements
The fair value of the contingent purchase price obligation (earn-out) is calculated as the present value of the weighted expected values of the individual tranches, discounted at a debt interest rate with an equivalent term. The contingent purchase price obligation (earn-out) outstanding on the reporting date is classified as either current or non-current according to its term. The following table shows the management's assessment of the target achievement of the respective earn-out tranches. These were weighted with a probability of occurrence and thereby result in the expected value per tranche. For the assessment of target achievement and the probability of occurrence, the management mainly took into consideration the provisions on target overachievement/underachievement agreed in the purchase agreement as well as the current monthly financial statements available at the time of acquisition and the forecasts for the earn-out period.
No transfers between individual hierarchy levels were implemented in the first six months of 2025.
The Annual Report for 2024 and the interim management report for the first half of 2025 present details of all risks that could have a significant negative impact on the NFON Group's business position, net assets, financial position, results of operations and reputation.
No significant changes have occurred compared to 31 December 2024.
| 31.12.2024 | Amortised cost | Fair value | |||||
|---|---|---|---|---|---|---|---|
| In EUR thousand | Fair value | Carrying amount |
Total carrying amounts |
Level 1 | Level 2 | Level 3 | Total |
| Financial assets not measured at fair value | |||||||
| Trade receivables | – | 10,317 | 10,317 | – | – | – | 10,317 |
| Other financial assets* | – | 726 | 726 | – | – | – | 726 |
| Cash and cash equivalents | – | 12,995 | 12,995 | – | – | – | 12,995 |
| Total financial assets not measured at fair value | – | 24,038 | 24,038 | – | – | – | 24,038 |
| Financial liabilities not measured at fair value | |||||||
| Secured bank loan (short and long term)* | – | 5,000 | 5,000 | – | – | – | – |
| Unsecured bank loans (short term)* | – | 1,000 | 1,000 | – | – | – | – |
| Trade payables | – | 5,174 | 5,174 | – | – | – | 5,174 |
| Lease liabilities (current and non-current)* | – | 8,816 | 8,816 | – | – | – | 8,816 |
| Total financial liabilities not measured at fair value | – | 19,990 | 19,990 | – | – | – | 19,990 |
| Financial liabilities measured at fair value | |||||||
| Contingent liability (earn-out) | 8,015 | – | – | – | – | 8,015 | 8,015 |
| Total financial liabilities measured at fair value | 8,015 | – | – | – | – | 8,015 | 8,015 |
* No fair value disclosed as this is approximately the carrying amount.
The Group did not recognise any significant net gains or net losses from financial assets or liabilities in its statement of comprehensive income. In the reporting period, as in the previous year, the financial result did not include any interest expense calculated using the effective interest method in connection with financial liabilities measured at cost.
Fair values are measured on the basis of the market information available on the reporting date and in accordance with standard market valuation methods. The fair values of the Group's interest-bearing loans are calculated using the discounted cash flow method. This is based on a discount rate that reflects NFON's financing interest rate as of the end of the reporting period.
The carrying amount of the loan (secured and unsecured) corresponds approximately to its fair value.
The following table shows segment revenue analysed by recurring and non-recurring revenue from products/services. As in the previous year, all revenue in the reporting period derived from contracts with customers.
| NFON Polska Sp. z o.o. | 9 | 16 |
|---|---|---|
| NFON France SAS | 1 | 18 |
| NFON Italia S.r.l. | 5 | 56 |
| NFON Iberia SL | 68 | 4 |
| NFON UK Ltd. | 230 | 386 |
| NFON GmbH | 651 | 574 |
| botario GmbH | 927 | – |
| NFON AG | 1,052 | 1,387 |
| Non-recurring revenue | ||
| Consolidated recurring revenue | 41,267 | 40,102 |
| Reconciliation | –238 | – |
| NFON Polska Sp. z o.o. | 225 | 227 |
| NFON France SAS | 164 | 186 |
| NFON Italia S.r.l. | 247 | 561 |
| NFON Iberia SL | 648 | 229 |
| NFON UK Ltd. | 3,881 | 3,853 |
| NFON GmbH | 4,283 | 3,983 |
| botario GmbH | 1,003 | – |
| NFON AG* | 31,054 | 31,064 |
| Recurring revenue | ||
| In EUR thousand Product/service |
H1 2025 | H1 2024 |
* In the 2024 financial year, Deutsche Telefon Standard GmbH (100%-owned subsidiary) merged with NFON AG.
NFON differentiates between recurring and non-recurring revenue. Recurring revenue derives from fixed monthly licence fees per seat or platform services as well as fixed and volume-based usage fees for voice minutes and SIP trunk services. Non-recurring revenue includes revenue from the sale of end devices (telephones, soft clients for PCs and smartphones), one-off activation fees per seat when connecting the cloud PBX for the first time as well as other products, such as the Contact Centre Hub, set-up fees for symmetric digital subscriber line (SDSL), consulting services and custom software development services.
In the first half of 2025, recurring revenue posted moderate year-on-year growth, mainly reflecting the expansion of the customer base. Non-recurring revenue outpaced this rate of growth and was up by 19.9%. The main driver was the project business of botario GmbH.
Contractual assets (30 June 2025: EUR 50 thousand; 31 December 2024: EUR 69 thousand) and contractual liabilities (30 June 2025: EUR 156 thousand; 31 December 2024: EUR 328 thousand) to be recognised in connection with IFRS 15 are reported under other non-financial assets (current) and other non-financial liabilities (current), respectively.
Other operating income amounting to EUR 702 thousand (previous-year period: EUR 250 thousand) primarily includes income of EUR 246 thousand (previous-year period: EUR 183 thousand) in connection with non-cash benefits awarded to employees.
| In EUR thousand | H1 2025 | H1 2024 | |
|---|---|---|---|
| Other operating expenses | |||
| Sales commission | 6,135 | 5,983 | |
| Marketing expenses | 2,072 | 1,680 | |
| IT expenses | 1,962 | 1,495 | |
| Consulting expenses | 1,272 | 1,274 | |
| Other staff costs | 1,371 | 1,057 | |
| General administration | 982 | 1,017 | |
| Rental costs | 347 | 628 | |
| Travel expenses | 293 | 248 | |
| Support costs | 268 | 226 | |
| Currency translation expenses | 48 | 118 | |
| Total other operating expenses | 14,749 | 13,727 |
The increase in sales commissions from EUR 5,983 thousand in the first half of 2025 to EUR 6,135 thousand in the reporting period chiefly reflects the year-on-year higher revenue volume in the first half of 2025.
In the reporting year and in previous years, NFON issued stock options to the members of the Management Board of NFON AG (group 1), managing directors of affiliated companies (group 2) as well as to selected employees of NFON AG (group 3) and selected employees of affiliated companies (group 4) (2018 stock option plan, 2021 stock option plan and 2023 stock option plan).
The composition of the 2023 stock option plan (as approved by the Annual General Meeting on 30 June 2023) is as follows: group 1 beneficiaries receive a combined maximum of 250,000 stock options and the resultant pre-emption rights. Group 2 beneficiaries receive a combined maximum, 100,000 stock options and the resultant pre-emption rights.
In previous years, stock option plans (approved by the Annual General Meetings on 9 April 2018 – "2018 stock option plan", on 24 June 2021 – "2021 stock option plan" and on 30 June 2023 – "2023 stock option plan") were established, on the basis of which stock options were allocated to key Group employees.
The Group measures the costs of granting equity instruments and share appreciation rights to employees at the fair value of these equity instruments and share appreciation rights as at the grant date or at the end of the reporting period. To estimate the fair value, a suitable measurement method must be specified for the granting of equity instruments and share appreciation rights; this is dependent on the grant conditions. It is also necessary to determine the expected option term, volatility and dividend yield as well as to make assumptions relating to the beneficiary turnover rate as well as further assumptions.
A gross total of 1,598,729 (30 June 2024: 1,512,729) stock options were granted as of the 30 June 2025 reporting date. In this context, EUR 106 thousand (previous year: EUR 40 thousand) was recognised in staff costs (offsetting item: capital reserves) in the reporting period.
The tax expense of EUR 192 thousand for the first half of 2025 (H1 2024: EUR 477 thousand) was calculated pursuant to IAS 34 on the basis of the best possible estimate of the average income tax rate for the year. The expected income tax rate was calculated on the basis of the tax planning for the entire financial year.
Pursuant to IFRS 8, operating segments must be defined on the basis of the internal reporting that is regularly reviewed by the company's chief operating decision makers, which in this case is the Chairman of the Management Board (CEO), in order to make decisions concerning the allocation of resources to these segments and to assess their performance. The decision as to what information is reported is based on the internal organisational and management structure and the structure of internal financial reporting. The CEO obtains and reviews financial information as part of routine management reporting.
The management primarily assesses performance on the basis of revenue and Contribution Margin 2 as presented in management reporting. Contribution Margin 2 is calculated as EBITDA adjusted for indirect intercompany transfers. EBITDA is earnings before interest, taxes, depreciation, amortisation and impairment pursuant to IFRS. Non-recurring effects in the period that are considered extraordinary are adjusted for in reported EBITDA.
Revenue by reportable segment refers to revenue with external customers and is based on IFRS. Invoices issued between Group companies are presented in the segments as increases and reductions of costs and are not included in revenue. In this context, the business cost allocations are included in Contribution Margin 2, while tax transfer pricing requirements are presented outside Contribution Margin 2. The NFON Group comprises a total of ten operating segments. Of these, eight are operating segments with external revenue and are shown separately below as reportable segments. The eight segments are NFON AG, botario GmbH, NFON GmbH, NFON UK Ltd., NFON Iberia SL, NFON Italia S.r.l., NFON France SAS and NFON Polska Sp. z o.o.
| In EUR thousand | H1 2025 | H1 2024 |
|---|---|---|
| Revenue | ||
| NFON AG* | 32,106 | 32,451 |
| botario GmbH | 1,930 | – |
| NFON GmbH | 4,934 | 4,557 |
| NFON UK Ltd. | 4,111 | 4,239 |
| NFON Iberia SL | 252 | 233 |
| NFON Italia S.r.l. | 716 | 617 |
| NFON France SAS | 165 | 204 |
| NFON Polska Sp. z o.o. | 234 | 242 |
| Total revenue of the reportable segments |
44,448 | 42,544 |
| Reconciliation | –254 | – |
| Total revenue | 44,194 | 42,544 |
* In the 2024 financial year, Deutsche Telefon Standard GmbH (100%-owned subsidiary) merged with NFON AG.
| In EUR thousand | H1 2025 | H1 2024 |
|---|---|---|
| Contribution Margin 2 | ||
| NFON AG* | 3,257 | 4,898 |
| botario GmbH | 810 | – |
| NFON GmbH | 1,311 | 1,002 |
| NFON UK Ltd. | 624 | 340 |
| NFON Iberia SL | –245 | 4 |
| NFON Italia S.r.l. | 32 | –632 |
| NFON France SAS | –108 | –85 |
| NFON Polska Sp. z o.o. | –102 | –163 |
| Total Contribution Margin 2 by reportable segment |
5,579 | 5,364 |
| Other segments | 44 | 99 |
| Reconciliation | –727 | –427 |
| EBITDA | 4,896 | 5,036 |
| Addback: | ||
| Depreciation and amortisation | –3,819 | –3,938 |
| Net financial result | –150 | –83 |
| Income from associates | – | – |
| Income tax expense | –192 | –477 |
| Consolidated result | 734 | 538 |
* In the 2024 financial year, Deutsche Telefon Standard GmbH (100%-owned subsidiary) merged with NFON AG.
Internal reporting is based on IFRS and adjusted EBITDA. Adjusted EBITDA is calculated by subtracting non-operating costs and one-time expenses ("non-recurring effects") from EBITDA.
The reconciliation effects of EUR – 727 thousand as of 30 June 2025 are primarily attributable to non-recurring effects adjusted for in internal reporting (EUR – 800 thousand) and EUR 73 thousand are attributable to consolidation effects.
Of the reconciliation effects of EUR – 427 thousand as of 30 June 2024, EUR – 473 thousand are attributable to non-recurring effects adjusted for in internal reporting and EUR 46 thousand are attributable to consolidation effects.
The tables below show revenue and non-current assets by country. The geographical allocation of revenue and assets is based on the domicile of the legal entities in the countries.
| In EUR thousand | H1 2025 | H1 2024 |
|---|---|---|
| Revenue | ||
| Germany | 33,297 | 31,918 |
| Austria | 4,934 | 4,557 |
| United Kingdom | 4,111 | 4,239 |
| Italy | 716 | 617 |
| Spain | 336 | 233 |
| Netherlands | 234 | 350 |
| Switzerland | 252 | 184 |
| Poland | 165 | 242 |
| France | 149 | 204 |
| Total revenue | 44,194 | 42,544 |
The table below shows non-current assets other than financial instruments, investments in associates and deferred taxes.
| In EUR thousand | 30.06.2025 | 30.06.2024 |
|---|---|---|
| Non-current assets | ||
| Germany | 59,591 | 61,327 |
| Portugal | 64 | 108 |
| Austria | 365 | 332 |
| Poland | 127 | 154 |
| United Kingdom | 377 | 238 |
| Italy | 50 | 60 |
| Kosovo | 69 | – |
| Spain | 3 | 3 |
| France | – | – |
| Total non-current assets | 60,647 | 62,222 |
No significant transactions were realised with related parties during the reporting period. Such transactions have not changed significantly compared to the previous year.
No events occurred after the end of the reporting period that had a significant impact on the Group's net assets, financial position and results of operations as of 30 June 2025.
Munich, 21 August 2025
Patrik Heider
Andreas Wesselmann Management Board
Chief Executive Officer
| Declaration of the Management Board | 36 |
|---|---|
| Financial calendar | 37 |
| Contact information | 37 |
| Imprint | 37 |
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To the best of our knowledge, we assure that, in accordance with the applicable accounting principles for half-year financial reporting, the consolidated interim financial statements give a true and fair view of the Group's net assets, financial position and results of operations, and that the interim Group management report presents the Group's course of business, including its business result and position, in such a man ner as to provide a true and fair view, and also describes the principal opportunities and risks pertaining to the Group's expected development during the remainder of the financial year.
Munich, 21 August 2025
Patrik Heider Chief Executive Officer
Andreas Wesselmann Management Board
Quarterly statement January – September 2025
On the Investor Relations website of NFON AG you will find the current financial calendar as well as the additional service offering, which includes information about the share price, company presentations and further overviews of key figures.
Friederike Thyssen Zielstattstr. 36 81379 Munich Germany Phone: +49 89 45300-449 [email protected] https://corporate.nfon.com
The NFON Group maintains an extensive presence on various social media channels: Facebook, LinkedIn and YouTube. Our company blog blog.nfon.com also provides valuable insights, specialist articles and all the latest news.
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