Interim / Quarterly Report • Aug 12, 2025
Interim / Quarterly Report
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"Over the past quarter, we've maintained a steadfast focus on executing our strategic priorities - driving customercentric growth, improving efficiency, and becoming the world's leading frontline employer. I'm pleased to see this reflected in continued robust financial performance, including an improved operating margin. So far this year, we've announced expansions and wins of 14 contracts, each with additional annual revenue of more than DKK 100 million. Additionally, with our strong capital position, we've decided to increase our share buyback programme by DKK 500 million. We still have more to accomplish, but I'm pleased with the current focus and speed of execution across our organisation. This collective drive is not only fuelling our momentum - it is laying the foundation for sustained success."
| Financial overview | Q1 2025 | Q2 2025 | H1 2025 | H1 2024 |
|---|---|---|---|---|
| DKK million (unless otherwise stated) | ||||
| Revenue | 20,930 | 20,683 | 41,613 | 40,681 |
| Organic growth, % | 4.3 | 3.8 | 4.1 | 5.9 |
| Operating profit before other items | 1,688 | 1,580 | ||
| Operating profit before other items, excl. IAS 29 | 1,736 | 1,600 | ||
| Operating margin (before other items), % | 4.1 | 3.9 | ||
| Operating margin (before other items), %, excl. IAS 29 | 4.2 | 4.0 | ||
| Free cash flow | (542) | (1,095) | ||
| Free cash flow, excl. IAS 29 | (558) | (1,100) | ||

| Financials | H1 2025 | H1 2024 | 2024 |
|---|---|---|---|
| Results (DKK million) | |||
| Revenue, excl. IAS 29 | 41,821 | 40,496 | 83,005 |
| Revenue | 41,613 | 40,681 | 83,761 |
| Operating profit before other items, excl. IAS 29 | 1,736 | 1,600 | 4,155 |
| Operating profit before other items | 1,688 | 1,580 | 4,143 |
| Operating profit | 1,580 | 1,517 | 3,889 |
| EBITDA before other items | 2,453 | 2,314 | 5,612 |
| EBITDA | 2,393 | 2,291 | 5,449 |
| Pro forma adjusted EBITDA, LTM | 5,726 | 5,118 | 5,585 |
| Finance costs, net | (296) | (288) | (590) |
| Net profit from continuing operations | 995 | 940 | 2,641 |
| Net profit from discontinued operations | - | (71) | (52) |
| Net profit | 995 | 869 | 2,589 |
| Net profit (adjusted) | 1,088 | 990 | 2,876 |
| Cash flow (DKK million) | |||
| Cash flow from operating activities | 135 | (333) | 3,727 |
| Acquisition of intangible assets, property and equipment, net | (309) | (289) | (619) |
| Free cash flow, excl. IAS 29 | (558) | (1,100) | 1,994 |
| Free cash flow | (542) | (1,095) | 1,996 |
| Financial position (DKK million) | |||
| Total assets | 51,084 | 50,139 | 50,641 |
| Goodwill | 19,930 | 20,102 | 20,501 |
| Additions to property and equipment, right-of-use assets | 575 | 637 | 1,432 |
| Equity | 10,395 | 10,793 | 11,913 |
| Net debt | 14,140 | 13,230 | 11,340 |
| Shares ('000) | |||
| Shares issued | 174,200 | 185,668 | 185,668 |
| Treasury shares | 4,991 | 2,545 | 9,220 |
| Average shares (basic) | 171,192 | 183,135 | 180,954 |
| Average shares (diluted) | 172,214 | 185,864 | 183,358 |
| Ratios | |||
| Financial ratios (%, unless otherwise stated) | |||
| Organic growth | 4.1 | 5.9 | 6.3 |
| Acquisitions/divestments, net | 0.9 | 1.0 | 1.0 |
| Currency adjustments | (2.7) | (0.8) | (0.8) |
| Total revenue growth | 2.3 | 6.1 | 6.5 |
| Operating margin, excl. IAS 29 | 4.2 | 4.0 | 5.0 |
| Operating margin | 4.1 | 3.9 | 4.9 |
| Cash conversion | (32.1) | (69.3) | 48.2 |
| Equity ratio | 20.3 | 21.5 | 23.5 |
| Net debt/Pro forma adjusted EBITDA | 2.5x | 2.6x | 2.0x |
| Share ratios (DKK) | |||
| Basic earnings per share (EPS) | 5.9 | 4.7 | 14.3 |
| Diluted EPS | 5.9 | 4.6 | 14.1 |
| Basic EPS (continuing operations) | 5.9 | 5.1 | 14.5 |
| Diluted EPS (continuing operations) | 5.9 | 5.0 | 14.4 |
| Non-financials | |||
| Social data | |||
| Full-time employees, % | 79 | 79 | 79 |
| Number of employees (end of period) | 318,105 | 327,704 | 326,483 |
| Definitions, see Annual Report 2024. |

Following the strategic review conducted in 2024, we sharpened our focus from previously five strategic OneISS priorities to three Global priorities and eight global initiatives to be executed from 2025 and onwards.

In the first six months of 2025, main focus has been on establishing governance and management oversight of the programme as well as initiating execution of each global initiative. Overall, the programme developed according to plan, with commercial model, workforce management and finance shared service centre initiatives gaining most momentum. The finance shared services centre is established in Gdansk, Poland, and focuses on driving cost efficiencies in transactional services. As such, the transition of transactional services from primarily the UK, Denmark, Sweden, the Netherlands and Finland continued in H1 2025 with several other countries being in preparation phase to complete migration before the end of 2025.
Operationally, the business developed as expected in the first six months of 2025 as we continued to successfully manage wage inflation by implementing price increases with our customers in parallel with improving productivity across local markets. Mobilisation activities for contracts secured in 2024 also continued according to plan, most notably related to the key account contract with DWP in the UK.
Commercially we gained more momentum with several wins in H1 2025, especially during Q2 2025, see Commercial development on page 7.
In the first six months of 2025, macroeconomic and geopolitical uncertainties remained high with uncertainty from imposed tariffs and trade barriers, especially from the US. Since ISS delivers services locally, rather than exports goods, we are less exposed to such global events. The escalating events in the Middle East added further uncertainty. ISS has no direct activities in the region, neither any significant customers that are significantly exposed, however we continue to monitor the development.
As previously disclosed, ISS and Deutsche Telekom (DTAG) have certain contractual disagreements, and in December 2022, ISS initiated the establishment of an Arbitration Tribunal under the German Institute of Arbitration (DIS) to decide on these disagreements.
In the proceedings, ISS and DTAG have exchanged claims against each other. ISS has claimed remuneration for services performed. DTAG has disputed the claims. The final oral hearing in the arbitration proceedings took place in mid July 2025. The parties now await a ruling by the Tribunal.
On 19 February 2025, ISS completed the share buyback programme launched in 2024 as shares for a total consideration of DKK 1.5 billion had been repurchased.
On 11 August 2025, ISS completed the first tranche of the DKK 2.5 billion share buyback programme as 7,409,554 of shares had been acquired for a total consideration of DKK 1,250 million. The second tranche of the programme commenced on 12 August 2025. In line with our capital allocation policy, the second tranche has been increased by DKK 500 million taking the total value of the programme to DKK 3.0 billion to complete 13 February 2026 at the latest.

Group revenue in Q2 2025 was DKK 20.7 billion, an increase of 0.4% compared with the same period last year. Organic growth was 3.8% (Q2 2024: 5.8%), acquisitions and divestments, net increased revenue by 0.6%, while currency effects and the net impact from hyperinflation restatement in Türkiye (IAS 29) were negative with 2.7% and 1.3%, respectively.
Organic growth continued to be driven by price increases implemented across the Group and volume growth. Price increases contributed around 4.5%-points, of which around half came from Türkiye.
Volume growth was driven by a combination of increased activity levels at customer sites and expansion of contracts with existing customers and contributed around 0.5%-point to organic growth.
In the second quarter, the contribution from net new contract wins was negative around 2%-points, as a result of contracts lost in H1 2024 as well as certain deliberate contract exits in 2024, especially in the Americas region.
Revenue from projects and above-base work accounted for 16% of Group revenue (Q2 2024: 15%) and grew organically by 6% mainly as a result of projects related to customers' refurbishment programmes and other smaller above-base work.
All regions, except Americas, contributed to the positive organic growth. Central & Southern Europe showed the highest organic growth, mainly due to price increases in Türkiye. In Northern Europe the organic growth was lower compared with the same period last year mainly due to the annualisation effect from Defra in the UK and the Danish Building and Property Agency with go-live in Q2 2024. Asia & Pacific was mainly supported by solid growth in Australia and Singapore. In Americas, growth continued to be negative mainly due to deliberate contract exits and losses in prior year.
| (DKKm) | Q2 2025 | Q2 2024 | Organic growth |
Acq./ div. |
Currency & other adj. |
Revenue Growth |
|---|---|---|---|---|---|---|
| Northern Europe | 8,002 | 7,848 | 1% | 0% | 1% | 2% |
| Central & Southern Europe | 7,144 | 6,657 | 9% | 2% | (4)% | 7% |
| Asia & Pacific | 3,586 | 3,528 | 8% | - | (6)% | 2% |
| Americas | 1,917 | 2,293 | (10)% | - | (6)% | (16)% |
| Other countries | 205 | 181 | 15% | - | (2)% | 13% |
| Corporate / eliminations | (18) | (14) | - | - | - | - |
| Group, excl. IAS 29 | 20,836 | 20,493 | 3.8% | 0.6% | (2.7)% | 1.7% |
| Group 1) | 20,683 | 20,591 | 3.8% | 0.6% | (4.0)% | 0.4% |
1) The net impact from hyperinflation restatement in Türkiye (IAS 29) was (1.3)% on Group-level, that has been included in Currency & other adj.

Group revenue in the first six months of 2025 was DKK 41.6 billion, an increase of 2.3% compared with the same period last year. Organic growth was 4.1%, acquisitions and divestments, net were positive by 0.9%, whereas currency effects and the net impact from hyperinflation restatement in Türkiye (IAS 29) were negative with 1.7% and 1.0%, respectively.
Organic growth was 4.1% in the first half of 2025 (H1 2024: 5.9%), primarily driven by price increases and projects and above-base work.
ISS continued to implement price increases across the Group in line with contractual agreements to mitigate the effects of wage increases and general cost inflation. This had a positive effect on organic growth of around 4.5%-points of which around half related to Türkiye.
Volume growth contributed around 0.5%-point to organic growth primarily driven by increased activity levels at customer sites, mainly in Northern Europe and Asia & Pacific.
Net contract wins were negative by around 2% points, primarily driven by contracts lost as well as certain deliberate contract exits during 2024, especially in Americas. This was partly offset by the annualisation effect of the startup of Defra in the UK and the Danish Building and Property Agency in Denmark.
Projects and above-base work accounted for 16% of Group revenue (H1 2024: 15%) and grew organically by 7% in H1 2025. Growth was mainly related to customers' refurbishment programmes and other above-base work, especially in Central & Southern Europe and Asia & Pacific.

Key account customers accounted for 70% of Group revenue (H1 2024: 71%).
All regions, except Americas, contributed to the positive organic growth. Central & Southern Europe reported the highest organic growth, mainly due to price increases in Türkiye and projects and abovebase work. Asia & Pacific was mainly supported by solid growth in Australia and Singapore. In Northern Europe growth was positively impacted by contract startups in 2024, mainly Defra in the UK and the Danish Building and Property Agency in Denmark. In Americas, growth was negative mainly due to deliberate contract exits during H1 2024.
| (DKKm) | H1 2025 | H1 2024 | Organic growth |
Acq./ div. |
Currency & other adj. |
Revenue Growth |
|---|---|---|---|---|---|---|
| Northern Europe | 15,852 | 15,376 | 2% | 0% | 1% | 3% |
| Central & Southern Europe | 14,377 | 13,212 | 9% | 3% | (3)% | 9% |
| Asia & Pacific | 7,267 | 7,049 | 6% | - | (3)% | 3% |
| Americas | 3,973 | 4,535 | (9)% | - | (3)% | (12)% |
| Other countries | 392 | 349 | 13% | - | (1)% | 12% |
| Corporate / eliminations | (40) | (25) | - | - | - | |
| Group, excl. IAS 29 | 41,821 | 40,496 | 4.1% | 0.9% | (1.7)% | 3.3% |
| Group 1) | 41,613 | 40,681 | 4.1% | 0.9% | (2.7)% | 2.3% |
Revenue and growth
1) The net impact from hyperinflation restatement in Türkiye (IAS 29) was (1.0)% on Group-level, that has been included in Currency & other adj.

Operating profit before other items was DKK 1,688 million (H1 2024: DKK 1,580 million) and operating margin was 4.1% (H1 2024: 3.9%). Excluding the effect from IAS 29 (Türkiye hyperinflation) operating profit before other items amounted to DKK 1,736 million (H1 2024: DKK 1,600 million) corresponding to an operating margin of 4.2% (H1 2024: 4.0%).
The increase in operating margin in the first half of 2025 was mainly a result of continued operational improvements and efficiencies realised across the Group, including the positive impact from structural adjustments performed at corporate level in previous years.
In the UK, operational and financial improvements continued in the first half of 2025, and thus contributed to the Group's margin enhancement. Despite solid improvement, the UK remained dilutive to the Group operating margin.
From a regional perspective, the margin enhancement was supported by Central & Southern Europe, driven by generally robust developments, most significantly in Switzerland and Spain. In Northern Europe, margin improved as a result of operational improvements in general as well as certain one-off income. In Asia & Pacific, margin decreased slightly as H1 2024 was supported by certain one-off income in Australia and Singapore. The margin in the Americas was impacted by commercial investments, primarily related to staffing and infrastructure to further strengthen our platform.
Corporate costs amounted to DKK 460 million (H1 2024: DKK 481 million) corresponding to 1.1% of Group revenue (H1 2024: 1.2%). The slight decrease relative to revenue reflected savings and efficiencies achieved as a result of the Group's strategic initiatives.
Finance income and costs, net was DKK 296 million (H1 2024: DKK 288 million) including a monetary gain of DKK 55 million relating to hyperinflation restatement in Türkiye (IAS 29). Excluding the impact from IAS 29, finance costs, net of DKK 351 million were unchanged compared with last year (H1 2024: DKK 351 million).
The effective tax rate in H1 2025 was 22.5% (H1 2024: 23.5%) and 21.6% (H1 2024: 21.8%) when adjusted for the impact of IAS 29. The effective tax rate was positively impacted by the release of valuation allowances on deferred tax assets in Germany similar to last year, whereas the impact from hyperinflation adjustments in Türkiye impacted negatively.
Net profit was DKK 995 million (H1 2024: DKK 869 million).
| (DKKm) | H1 2025 | H1 2024 | ||
|---|---|---|---|---|
| Northern Europe | 774 | 4.9% | 680 | 4.4% |
| Central & Southern Europe | 754 | 5.3% | 697 | 5.3% |
| Asia & Pacific | 484 | 6.7% | 481 | 6.8% |
| Americas | 111 | 2.8% | 209 | 4.6% |
| Other countries | 25 | 6.4% | 14 | 4.0% |
| Corporate / eliminations | (460) | - | (481) | - |
| Group, excl. IAS 29 | 1,736 | 4.2 % | 1,600 | 4.0% |
| Group | 1,688 | 4.1 % | 1,580 | 3.9% |

As previously announced, a new Group Commercial and Revenue function was formed in January 2025 to lead the strategic priority "Customer Centric Growth". In the first six months of 2025, focus has been on mobilising the new function, including the updated strategic initiative, while at the same time keeping momentum on ongoing commercial processes and retentions.
In H1 2025, ISS won six new contracts, mainly with large key account customers in Europe, including a new contract with Danish-based Velux covering 12 countries in Northern and Central & Southern Europe. Under the new contract, ISS will deliver a wide range of services such as cleaning, food, waste management, reception and outdoor maintenance.
Furthermore, ISS extended and expanded several large key account contracts across the Group, eight of which included significant scope expansions, reflecting our focus on driving volume growth across geographies and verticals. In addition, we extended several mid-sized and smaller contracts and announced one scope reduction with an Energy Customer in Europe. As a result, the customer retention rate was 93% (LTM) in H1 2025.
In July 2025, ISS also announced the strengthening of the partnership in Europe with a major global beverage manufacturer and distributor. ISS already delivers cleaning services to the customer in Spain. Under the new five-year agreement to commence 1 January 2026, the scope will expand significantly to include a broader range of integrated facility services, including technical maintenance, reception, greenery, winter services, and pest control. The contract will also extend across borders to cover Portugal, Norway, and Sweden.
The commercial pipeline for integrated facility services solutions remains attractive, mainly driven by local and regional opportunities.
| H1 2025 Major key account developments 1) |
Countries | Segment | Term | Effective |
|---|---|---|---|---|
| Wins | ||||
| Insurance Customer | Europe | Financial services | 5 years | Q1 2025 |
| Professional services Customer | Europe | Professional services | 5 years | Q1 2025 |
| Aroundtown | Germany | Financial services | 3 years | Q2 2025 |
| Technology Customer | India | Business Service and IT | 5 years | Q2 2025 |
| Velux | Europe | Industry & Manufacturing | 5 years | Q4 2025 |
| Healthcare Customer | Austria | Healthcare | Multi years | Q2 2026 |
| Extensions | ||||
| Danish Crown A/S | Denmark | Food & Beverages | 5 years | Q1 2025 |
| Salling Group A/S | Denmark | Retail & Wholesale | 5 years | Q1 2025 |
| Healthcare Customer | Spain | Healthcare | 5 years | Q2 2025 |
| Real Estate Customer | Hong Kong | Real Estate | 3 years | Q2 2025 |
| Healthcare Customer | UK | Healthcare | 1 year | Q2 2025 |
| Healthcare Customer | UK | Healthcare | 11 years | Q2 2025 |
| Healthcare Customer | UK | Healthcare | 2 years | Q4 2025 |
| Healthcare Customer | UK | Healthcare | 1 year | Q4 2025 |
| Communications Customer | Norway | Business Service and IT | 1 year | Q4 2025 |
| Extensions, including expansions | ||||
| Construction Customer | Türkiye | Industry & Manufacturing | 1 year | Q1 2025 |
| Melbourne Airport | Australia | Transportation & Infrastructure | 1 year | Q1 2025 |
| Natural Resources Customer | APAC | Energy and Resources | 5 years | Q2 2025 |
| Healthcare Customer (FM) | Singapore | Healthcare | 5 years | Q2 2025 |
| Healthcare Customer (Cleaning) | Singapore | Healthcare | 5 years | Q2 2025 |
| Technology Customer | Europe | Business Service and IT | 3 years | Q3 2025 |
| Professional services Customer | India | Professional services | 5 years | Q2 2025 |
| Reductions | ||||
| Energy Customer | Europe | Energy and Resources | Q1 2026 | |
| 1) Annual revenue above DKK 100 million. |

Free cash flow in H1 2025 was DKK (542) million (H1 2024: DKK (1,095) million), an improvement of DKK 553 million compared with the same period last year mainly due to a positive development in changes in working capital and improved operating profit before other items.
Cash flow from operating activities in H1 2025 amounted to DKK 135 million (H1 2024: DKK (333) million), an improvement of DKK 468 million compared with H1 2024 due to an increase in operating profit before other items and a less negative development in changes in working capital.
In line with normal seasonality, changes in working capital in H1 2025 was an outflow of DKK 1,578 million (H1 2024: outflow of DKK 1,854 million). However, as a result of improved collection of trade receivables across the Group and lower growth than previous periods, the outflow improved DKK 268 million compared with the same period last year.
Utilisation of factoring decreased to DKK 1.52 billion (H1 2024: DKK 1.61 billion) driven by less invoices eligible for factoring.
Cash flow from investing activities in H1 2025 amounted to DKK (515) million (H1 2024: DKK (1,669) million). The decreased outflow of DKK 1,154 million related to acquisitions and divestments in H1 2024 as well as fixed-term deposit investments for placement of excess liquidity at 30 June 2024 until bond repayment in December 2024.
Investments in intangible assets and property and equipment, net, was DKK 309 million (H1 2024: DKK 289 million), which represented 0.7% of Group revenue (H1 2024: 0.7%) and reflected continued strict investment discipline.
Cash flow from financing activities in H1 2025 was an inflow of DKK 1,176 million (H1 2024: DKK 2,066 million).
Proceeds from the Euro-Commercial Paper (ECP) programme established in May 2025 amounted to DKK 3,474 million.
Purchase of own shares was an outflow of DKK 1,254 million (H1 2024: DKK 378 million) and related to the Group's share buyback programme.
In line with ISS's capital allocation policy, a key objective is to maintain an investment grade rating as it is important from both a financial and commercial perspective. To adhere to the investment grade rating, ISS targets a net debt to pro-forma adjusted EBITDA (LTM) of 2.0x-2.5x. ISS currently holds BBB / Stable outlook by S&P Global and Baa3 / Positive outlook by Moody's.
On 30 June 2025, net debt amounted to DKK 14.1 billion, an increase of DKK 2.8 billion compared with 31 December 2024. The increase was driven by negative free cash flow in H1 2025, dividends paid to shareholders and execution of the share buyback programme. Despite EBITDA growth, the higher net debt resulted in an increase in financial leverage to 2.5x at 30 June 2025 based on pro forma EBITDA (LTM) compared with 2.0x at year-end 2024. The increased leverage at half-year reflects normal seasonality, although slightly improved from leverage of 2.6x at 30 June 2024.
On 27 May 2025, ISS established a Euro-Commercial Paper (ECP) programme to enhance financial flexibility and diversify the Group's funding structure, enabling more efficient and timely access to shortterm financing. The programme allows for the issuance of unsecured notes up to a maximum principal amount of EUR 900 million. Notes under the programme have maturities of up to 364 days, typically shorter than six months. Each note carries a fixed interest rate for its duration and may be issued either at a discount or on an interest-bearing basis, depending on market conditions. S&P Global has assigned an A-2 short-term credit rating to the ECP Programme. At 30 June 2025, the outstanding amount under the ECP programme was DKK 3,474 million.
Subsequent to 30 June 2025, EUR 500 million of the Group's EMTNs reached maturity on 7 July 2025 and were repaid in full through a combination of cash and funding obtained in the newly established ECP programme.
An additional EUR 500 million of EMTN bonds will mature in June 2026. Over the next 12 months, the Group will evaluate different financing options. Except for this, and notes outstanding under the ECP programme, ISS had no material short-term debt maturities at 30 June 2025.
At 30 June 2025, equity was DKK 10,395 million (31 December 2024: DKK 11,913 million), equivalent to an equity ratio of 20.3% (31 December 2024: 23.5%). The decrease in equity from year-end 2024 was mainly a result of purchase of own shares of DKK 1,254 million and dividends paid to shareholders of DKK 534 million partly offset by net profit of DKK 995 million. Additionally, foreign currency adjustments were negative DKK 1,009 million, primarily related to the US, Hong Kong and Australia. Hyperinflation (IAS 29) restatement of equity in Türkiye as of 1 January 2025 was DKK 193 million (1 January 2024: DKK 242 million).
On 11 April 2025, the Annual General Meeting adopted the Board of Directors' proposal to reduce the Company's share capital from 185,668,226 to 174,200,000 shares. The reduction was implemented on 12 May 2025 by way of cancellation of 11,468,226 own shares with an average price of 131.96 and amounting to a total value of DKK 1,513 million.
On 11 April 2025, Henrik Lind and Jens Bjørn Andersen were elected as new members of the Board of Directors at the Annual General Meeting. Søren Thorup Sørensen did not seek re-election and stepped down as a member of the Board of Directors. In addition, Jens Bjørn Andersen was elected new Deputy Chair and replaced Lars Petersson who will continue as a member of the Board of Directors. With these changes, ISS has expanded the Board of Directors from 10 members to 11 members.
On 7 July 2025, EUR 500 million of the Group's EMTNs reached maturity and were repaid in full.
Other than as set out above, no events have occurred subsequent to 30 June 2025, which are expected to have a material impact on the Group's financial position.

Revenue amounted to DKK 8,002 million, which was an increase of 2% compared with the same period last year. Organic growth was 1% (Q2 2024: 7%), currency effects were

positive with 1%, and the effect from acquisitions and divestments, net, was neutral.
Organic growth was driven by price increases implemented across the region and volume growth from higher activity levels at customer sites, offset by net negative contract wins. As a consequence, portfolio revenue and projects and above-base work both grew organically by 1%. The decrease in organic growth compared with Q2 2024 was mainly due to the annualisation effect from startup of new contracts in Q2 2024, predominantly Defra in the UK the Danish Building and Property Agency in Denmark.
Revenue amounted to DKK 15,852 million in the first six months of 2025, which was an increase of 3% compared with the same period last year. Organic growth was 2% (H1 2024: 6%), currency effects were positive by 1%, while the effect from acquisitions and divestments, net was neutral.
Organic growth was mainly driven by price increases implemented across the region and positive contribution from startup of new contracts, including annualisation effects predominately from Defra in the UK and the Danish Building and Property Agency in Denmark. This was partially offset by smaller contracts lost or exited. Portfolio revenue grew organically by around 2% and revenue from projects and above-base work grew by around 3% organically. All countries, except Norway, reported positive organic growth, though most notably the UK and Finland.
Operating profit before other items amounted to DKK 774 million in H1 2025 (H1 2024: DKK 680 million) corresponding to an operating margin of 4.9% (H1 2024: 4.4%). During the first half of the year, operational execution and efficiencies drove margin improvements in all countries across the region. In the UK, operating margin continued to improve in line with expectations, impacted by runrate improvements and certain one-off income.
Revenue amounted to DKK 7,144 million, which was an increase of 7% compared with the same period
last year. Organic growth was 9% (Q2 2024: 12%), acquisitions and divestments, net increased revenue by 2%, while currency effects and the net impact from hyperinflation restatement in

Türkiye (IAS 29) were negative with 4% and 1.3%, respectively.
Organic growth was predominately driven by implemented price increases in Türkiye and a robust development across the region. Portfolio revenue grew 9% organically, while organic growth from projects and above-base work was 13%.
Revenue amounted to DKK 14,377 million in the first six months of 2025, which was an increase of 9% compared with the same period last year. Organic growth was 9% (H1 2024: 12%). Acquisitions and divestments, net in Switzerland, Spain and Austria increased revenue by 3%. Currency effects and the net impact from hyperinflation restatement in Türkiye (IAS 29) was negative with 3% and 1.0%, respectively.
Organic growth was primarily driven by Türkiye where price increases were successfully passed on to customers to offset the high level of wage inflation. Like in previous years, another round of minimum wage increases was imposed in the beginning of the year. Portfolio revenue grew by 9% organically, and revenue from projects and abovebase work showed organic growth of 13% driven by increased demand for refurbishment projects. Organic growth was broad based in the region.
Operating profit before other items excluding IAS 29 amounted to DKK 802 million in H1 2025 (H1 2024:

DKK 697 million) corresponding to an operating margin of 5.6% (H1 2024: 5.3%). The margin enhancement was driven by generally robust developments, most significantly in Switzerland and Spain. All countries, except Türkiye, where margins reduced slightly, reported margin improvements compared with the same period last year. Including the effect of IAS 29, operating profit before other items amounted to DKK 754 million, corresponding to an operating margin of 5.3% (H1 2024: 5.1%).
ISS Türkiye is jointly owned by private equity fund Actera (39.9%), management of ISS Türkiye (10%) and ISS (50.1%) being the controlling shareholder. The shareholders' agreement between ISS, Actera and management establishes the rights and obligations of the parties, including rights and restrictions on transferring shares, such as right of first refusal, drag along rights from Q4 2024 and right to explore a potential Initial Public Offering (IPO). As previously mentioned, and in line with the terms of the shareholders' agreement, Actera has initiated a dialogue to explore their potential exit options, and that dialogue remains ongoing. Please refer to page 23 in the Annual Report 2024.
Revenue amounted to DKK 3,586 million, which was an increase of 2% compared with the same period last year. Organic growth was 8% (Q2 2024: 1%), while acquisitions and divestments, net was neutral, and

currency effects reduced revenue by 6%. Organic growth was driven by price increases implemented across the region, volume growth from higher activity levels at customer sites and positive organic growth from projects and above-base work. This development was partly offset by a number of smaller contract exits across the region.
Revenue amounted to DKK 7,267 million in the first six months of 2025, which was an increase of 3% compared with the same period last year. Organic growth was 6% (H1 2024: 3%). The effect from acquisitions and divestments, net was neutral, and currency effects impacted revenue negatively by 3%.
Organic growth was driven by price increases implemented across the region and volume growth from increased activity levels at customer sites, which was partly offset by effects from deliberate contract exits in 2024. As a result, portfolio revenue grew organically by 5%. Revenue from projects and above-base work grew 13% organically mainly due to demand for refurbishment projects. Australia, New Zealand, Hong Kong and Singapore reported solid organic growth, whereas growth in China, Indonesia and India was negative, mainly related to deliberate smaller contract exits.
Operating profit before other items amounted to DKK 484 million in H1 2025 (H1 2024: DKK 481 million) corresponding to an operating margin of 6.7% (H1 2024: 6.8%). The development reflected operational improvements and efficiencies being executed across the region, which was offset by the effect from certain one-off income in H1 2024 related to employee tax refunds in Australia and government grants in Singapore.
Revenue amounted to DKK 1,917 million, which was a decrease of 16% compared with the same period last year. Organic growth was negative by 10% (Q2 2024: negative 5%). The effect from acquisitions and divestments, net

was neutral, and currency effects reduced revenue by 6%. The negative organic growth was primarily driven by deliberate contract exits in H1 2024, though partly offset by price increases and positive volume growth leading to negative 9% organic growth from portfolio revenue. The contracts lost and exited also had a negative effect on revenue from projects and above-base work, which declined 22% organically.
Revenue amounted to DKK 3,973 million in the first six months of 2025, which was a decrease of 12% compared with the same period last year. Organic growth was negative 9% (H1 2024: negative 3%). The effect from acquisitions and divestments, net was

neutral, while currency effects impacted revenue negatively by 3%.
The negative organic growth was primarily driven by deliberate contract exits and losses in H1 2024 having full effect in the period as well as volume reductions with existing customers. This was only partly offset by price increases implemented across the region to offset wage and cost inflation. As a result, portfolio revenue decreased by 10% organically.
Operating profit before other items amounted to DKK 111 million in H1 2025 (H1 2024: DKK 209 million) corresponding to an operating margin of 2.8% (H1 2024: 4.6%). The margin was impacted by commercial investments, primarily related to staffing and infrastructure, to strengthen our platform for future growth.

This section should be read in conjunction with "Forward-looking statements" as shown in the table on next page.
In H1 2025, organic growth, operating margin and free cash flow developed in line with expectations. The 2025 outlook is thus confirmed for all three financial KPIs.
The outlook assumes that macroeconomic and geopolitical uncertainties remain elevated, at the same time making ISS's business model more relevant than ever. The execution of the OneISS strategy through our updated strategic priorities continues and will support the commercial growth agenda, enable further cost efficiencies and ensure continued high focus on driving shareholder value.
The outlook is excluding any effects of hyperinflation (IAS 29).
Organic growth is still expected to be 4 – 6% for 2025 (2024: 6.3%). Growth will be driven by price increases across the Group to offset wage and cost inflation and protect operating margins. We now expect a slightly higher positive volume contribution from growing with our existing customers. Due to phasing, the contribution from net contract wins is now slightly lower compared to our original expectations. The total impact from the two components is unchanged. The impact from projects and above-base work is still expected to be neutral to slightly negative.
Operating margin is still expected to be above 5% (2024: 5.0%). Across the Group, we expect to see further operational improvements and efficiencies, including scale benefits. Our focus is on increasing nominal operating profit before other items and thereby driving increased shareholder value.
The expectation for free cash flow is still based on an underlying free cash flow of above DKK 2.6 billion, equalling a cash conversion of above 60%. However, adjusted for DKK 0.2 billion in 2024 prepayments for 2025 services not yet rendered and receivables paid before due date, the reported free cash flow is expected to be above DKK 2.4 billion for 2025. Assuming payments withheld by Deutsche Telekom (DTAG) in 2024 are received in 2025, reported free cash flow is expected to be above DKK 3.0 billion.
| Outlook 2025 | ||
|---|---|---|
| Annual Report 2024 |
Interim Report H1 2025 |
|
| Organic growth | 4 - 6% | 4 - 6% |
| Operating margin1) | Above 5% | Above 5% |
| Free cash flow | Above DKK 2.4 bn 2) | Above DKK 2.4 bn 2) |
Acquisitions and divestments completed by 31 July 2025 (including in 2024) are expected to have a positive impact on revenue growth in 2025 of around 0.5%-point.
Based on the current exchange rates, a negative impact on revenue growth of around 3-4%-points1) (previously negative around 2-3%-point) is expected in 2025 from the development of foreign exchange rates, excluding any effects of hyperinflation (IAS 29).
1) The forecasted average exchange rates for the financial year 2025 are calculated using the actual average exchange rates for the first seven months of 2025 and the average forward exchange rates (as of 11 August 2025) for the remaining five months of 2025.
At the Capital Markets Day in November 2022, new financial targets were announced for organic growth, operating margin and cash conversion. From 2024 and beyond, ISS targets to deliver strong growth at attractive and sustainable margins:




The Board of Directors and the Executive Group Management Board have today discussed and approved the interim report of ISS A/S for the period 1 January – 30 June 2025.
The condensed consolidated interim financial statements have been prepared in accordance with IAS 34 "Interim Financial Reporting" as adopted by the EU and additional requirements of the Danish Financial Statements Act. The interim report has not been reviewed or audited.
In our opinion, the condensed consolidated interim financial statements give a true and fair view of the Group's assets, liabilities and financial position at 30 June 2025 and of the results of the Group's operations and consolidated cash flows for the financial period 1 January – 30 June 2025.
In our opinion, the Management review includes a fair review of the development in the Group's operations and financial conditions, the results for the period, cash flows and financial position as well as a description of the most significant risks and uncertainty factors that the Group faces.
Kasper Fangel Mads Holm
Board of Directors
Niels Smedegaard Jens Bjørn Andersen
Kelly Kuhn Henrik Lind
Lars Petersson Reshma Ramachandran
Ben Stevens Henriette Hallberg Thygesen
Signe Adamsen (E) Rune Christensen (E)

| Primary financial statements | ||
|---|---|---|
| Statement of profit or loss | 17 | |
| Statement of comprehensive income | 18 | |
| Statement of cash flows | 19 | |
| Statement of financial position | 20 | |
| Statement of changes in equity | 21 | |
| Basis of preparation | ||
| 1 Basis of preparation | 22 | |
| 2 Significant estimates and judgements | 22 | |
| Statement of profit or loss | ||
| 3 Operating segments | 23 | |
| 4 Revenue disaggregation | 24 | |
| 5 Share-based payments | 25 | |
| 6 Other income and expenses, net | 25 | |
| 7 Finance income and costs | 26 | |
| Statement of cash flows | ||
| 8 Changes in working capital | 26 | |
| 9 Free cash flow | 27 | |
| Statement of financial position | ||
| 10 Impairment tests | 27 | |
| 11 Equity | 27 | |
| 12 Borrowings | 28 | |
| 13 Pensions and similar obligations | 29 | |
| 14 Provisions | 29 | |
| Other | ||
| 15 Hyperinflation in Türkiye | 30 | |
| 16 Subsequent events | 31 |

1 January – 30 June
| (DKKm) | Note | YTD 2025 | YTD 2024 |
|---|---|---|---|
| Revenue | 3, 4, 15 | 41,613 | 40,681 |
| Employee costs | 3, 5 | (27,226) | (26,365) |
| Consumables | (3,460) | (3,727) | |
| Other operating expenses | (8,474) | (8,275) | |
| Depreciation and amortisation | 3 | (765) | (734) |
| Operating profit before other items | 15 | 1,688 | 1,580 |
| Other income and expenses, net | 6 | (60) | (23) |
| Amortisation/impairment of customer contracts | (48) | (40) | |
| Operating profit | 3, 15 | 1,580 | 1,517 |
| Finance income | 7 | 149 | 144 |
| Finance costs | 7 | (445) | (432) |
| Profit before tax | 1,284 | 1,229 | |
| Income tax | (289) | (289) | |
| Net profit from continuing operations | 995 | 940 | |
| Net profit from discontinued operations | - | (71) | |
| Net profit | 15 | 995 | 869 |
| Attributable to: | |||
| Owners of ISS A/S | 1,016 | 864 | |
| Non-controlling interests | (21) | 5 | |
| Net profit | 995 | 869 | |
| Earnings per share, DKK | |||
| Basic earnings per share (EPS) | 5.9 | 4.7 | |
| Diluted earnings per share | 5.9 | 4.6 | |
| Earnings per share for continuing operations, DKK | |||
| Basic earnings per share (EPS) | 5.9 | 5.1 | |
| Diluted earnings per share | 5.9 | 5.0 |

| (DKKm) | Note | YTD 2025 | YTD 2024 |
|---|---|---|---|
| Net profit | 995 | 869 | |
| Items that will not be reclassified to profit or loss: Remeasurement gain/(loss), defined benefit plans |
13 | 251 | 240 |
| Asset ceiling, defined benefit plans | 13 | (183) | (332) |
| Tax | (25) | 21 | |
| Items that may be reclassified to profit or loss: | |||
| FX adjustments of foreign entities | (1,009) | (11) | |
| Hyperinflation restatement of equity at 1 January | 15 | 193 | 242 |
| Other comprehensive income | (773) | 160 | |
| Comprehensive income | 222 | 1,029 | |
| Attributable to: | |||
| Owners of ISS A/S | 291 | 960 | |
| Non-controlling interests | (69) | 69 | |
| Comprehensive income | 222 | 1,029 |

1 January – 30 June
| (DKKm) | Note | YTD 2025 | YTD 2024 |
|---|---|---|---|
| Operating profit before other items | 1,688 | 1,580 | |
| Operating profit before other items from discontinued operations | - | (42) | |
| Depreciation and amortisation | 765 | 734 | |
| Non-cash items related to hyperinflation | 15 | (13) | (20) |
| Share-based payments | 48 | 45 | |
| Changes in working capital | 8 | (1,578) | (1,854) |
| Changes in provisions, pensions and similar obligations | (102) | (204) | |
| Other expenses paid | (23) | (15) | |
| Interest received | 97 | 68 | |
| Interest paid | (395) | (296) | |
| Income tax paid | (352) | (329) | |
| Cash flow from operating activities | 15 | 135 | (333) |
| Acquisitions | (6) | (302) | |
| Divestments | (19) | (330) | |
| Acquisition of intangible assets, property and equipment | (315) | (297) | |
| Disposal of intangible assets, property and equipment | 6 | 8 | |
| Changes in cash deposits and pledges | (187) | - | |
| Changes in financial assets | 6 | (3) | |
| Fixed-term deposit investments | - | (745) | |
| Cash flow from investing activities | 15 | (515) | (1,669) |
| Proceeds from issued bonds | - | 3,696 | |
| Proceeds from Euro-Commercial Paper (ECP) programme, net | 12 | 3,474 | - |
| Repayment of lease liabilities | (440) | (531) | |
| Other financial payments, net | (70) | (290) | |
| Transactions with non-controlling interests | - | (6) | |
| Dividends paid to shareholders | (534) | (425) | |
| Purchase of treasury shares | (1,254) | (378) | |
| Cash flow from financing activities | 15 | 1,176 | 2,066 |
| Total cash flow | 796 | 64 | |
| Cash and cash equivalents at 1 January | 6,829 | 6,093 | |
| Total cash flow | 796 | 64 | |
| Foreign exchange adjustments | (220) | (32) | |
| Cash and cash equivalents at 30 June | 7,405 | 6,125 | |
| Free cash flow | 9, 15 | (542) | (1,095) |

| (DKKm) | Note | 30 June 2025 |
30 June 2024 |
31 December 2024 |
|---|---|---|---|---|
| Assets | ||||
| Intangible assets | 15 | 23,667 | 23,852 | 24,359 |
| Right-of-use assets | 15 | 2,306 | 2,246 | 2,424 |
| Property and equipment | 15 | 996 | 939 | 998 |
| Deferred tax assets | 806 | 1,084 | 885 | |
| Cash deposits and pledges | 187 | - | - | |
| Financial assets | 584 | 197 | 605 | |
| Non-current assets | 28,546 | 28,318 | 29,271 | |
| Inventories | 243 | 251 | 251 | |
| Trade receivables | 12,885 | 12,488 | 12,449 | |
| Tax receivables | 95 | 151 | 120 | |
| Other receivables | 1,910 | 2,061 | 1,721 | |
| Fixed-term deposit investments | - | 745 | - | |
| Cash and cash equivalents | 7,405 | 6,125 | 6,829 | |
| Current assets | 22,538 | 21,821 | 21,370 | |
| Total assets | 51,084 | 50,139 | 50,641 | |
| Equity and liabilities | ||||
| Equity attributable to owners of ISS A/S | 9,694 | 10,095 | 11,143 | |
| Non-controlling interests | 701 | 698 | 770 | |
| Total equity | 15 | 10,395 | 10,793 | 11,913 |
| Borrowings | 12 | 9,832 | 17,165 | 13,584 |
| Pensions and similar obligations | 13 | 1,167 | 1,029 | 1,316 |
| Deferred tax liabilities | 15 | 1,095 | 1,446 | 1,156 |
| Provisions | 14 | 317 | 405 | 372 |
| Non-current liabilities | 12,411 | 20,045 | 16,428 | |
| Borrowings | 12 | 11,915 | 3,028 | 4,757 |
| Trade and other payables | 6,494 | 6,830 | 7,387 | |
| Tax payables | 357 | 131 | 420 | |
| Other liabilities | 9,314 | 9,018 | 9,505 | |
| Provisions | 14 | 198 | 294 | 231 |
| Current liabilities | 28,278 | 19,301 | 22,300 | |
| Total liabilities | 40,689 | 39,346 | 38,728 | |
| Total equity and liabilities | 51,084 | 50,139 | 50,641 |

| Attributable to owners of ISS A/S | ||||||||
|---|---|---|---|---|---|---|---|---|
| (DKKm) | Note | Share capital |
Treasury shares |
Retained earnings |
Trans lation reserve |
Total | Non-con trolling interests |
Total equity |
| 2025 | ||||||||
| Equity at 1 January | 185 | (1,204) | 13,133 | (971) | 11,143 | 770 | 11,913 | |
| Net profit Other comprehensive income |
- - |
- - |
1,016 57 |
- (782) |
1,016 (725) |
(21) (48) |
995 (773) |
|
| Comprehensive income | - | - | 1,073 | (782) | 291 | (69) | 222 | |
| Dividends Share-based payments Settlement of vested PSUs/RSUs Purchase of treasury shares Cancellation of own shares ? |
5 11 |
- - - - (11) |
- - 128 (1,254) 1,513 |
(534) 48 (128) - (1,502) |
- - - - - |
(534) 48 - (1,254) - |
- - - - - |
(534) 48 - (1,254) - |
| Transactions with owners | (11) | 387 | (2,116) | - | (1,740) | - | (1,740) | |
| Changes in equity | (11) | 387 | (1,043) | (782) | (1,449) | (69) | (1,518) | |
| Equity at 30 June | 174 | (817) | 12,090 | (1,753) | 9,694 | 701 | 10,395 | |
| 2024 Equity at 1 January |
185 | (66) | 11,051 | (1,277) | 9,893 | 629 | 10,522 | |
| Net profit Other comprehensive income |
- - |
- - |
864 (71) |
- 167 |
864 96 |
5 64 |
869 160 |
|
| Comprehensive income | - | - | 793 | 167 | 960 | 69 | 1,029 | |
| Dividends Share-based payments Settlement of vested PSUs/RSUs Purchase of treasury shares |
- - - - |
- - 79 (378) |
(425) 45 (79) - |
- - - - |
(425) 45 - (378) |
- - - - |
(425) 45 - (378) |
|
| Transactions with owners | - | (299) | (459) | - | (758) | - | (758) | |
| Changes in equity | - | (299) | 334 | 167 | 202 | 69 | 271 | |
| Equity at 30 June | 185 | (365) | 11,385 | (1,110) | 10,095 | 698 | 10,793 |

The condensed consolidated interim financial statements of ISS A/S for the period 1 January - 30 June 2025 comprise ISS A/S and its subsidiaries (collectively, the Group) and have been prepared in accordance with IAS 34 "Interim Financial Reporting" as adopted by the EU and additional requirements of the Danish Financial Statements Act.
The report does not include all the information and note disclosures required in the annual consolidated financial statements, and should be read in conjunction with the Group's consolidated financial statements as at 31 December 2024.
The accounting policies applied are consistent with those applied in the preparation of the Group's consolidated financial statements for the year ended 31 December 2024, except for the adoption of a number of new and amended standards, which became applicable for the current reporting period. None of these amendments have had a material impact on the Group's financial statements, including notes.
The preparation of condensed consolidated interim financial statements requires management to make judgements, estimates and assumptions that affected the application of policies and reported amounts of assets and liabilities, income and expenses as well as the accompanying disclosures. Uncertainty about these assumptions and estimates could result in outcomes that require a material adjustment to the carrying amount of assets or liabilities in future periods.
Except for the judgements and estimates commented upon in the notes of these condensed consolidated interim financial statements, the significant judgements made by management in applying the Group's accounting policies and the key sources of estimation uncertainty were the same as those that applied to the consolidated financial statements as at and for the year ended 31 December 2024, cf. Significant estimates and judgements on p. 109 in the consolidated financial statements for 2024.

ISS is a leading, global provider of workplace and facility service solutions operating in ~30 countries. Operations and business performance are generally managed based on a geographical structure in which countries are grouped into four regions. These regions make up the Group's reportable segments.
The regions have been identified based on a key principle of grouping countries that share market conditions and cultures. Countries where we do not have a full country-based support structure (global managed services) are combined in a separate segment "Other countries".
| (DKKm) | Northern Europe |
Central & Southern Europe |
Asia & Pacific |
Americas | Other countries |
Total segments |
|---|---|---|---|---|---|---|
| YTD 2025 | ||||||
| Revenue, excl. IAS 29 | 15,852 | 14,377 | 7,267 | 3,973 | 392 | 41,861 |
| Revenue | 15,852 | 14,169 | 7,267 | 3,973 | 392 | 41,653 |
| Employee costs | (9,416) | (9,777) | (5,124) | (2,265) | (87) | (26,669) |
| Depreciation and amortisation | (293) | (270) | (69) | (49) | (2) | (683) |
| Operating profit before other items, excl. IAS 29 | 774 | 802 | 484 | 111 | 25 | 2,196 |
| Operating profit before other items | 774 | 754 | 484 | 111 | 25 | 2,148 |
| Operating profit | 756 | 706 | 484 | 94 | 25 | 2,065 |
| YTD 2024 | ||||||
| Revenue, excl. IAS 29 | 15,376 | 13,212 | 7,049 | 4,535 | 349 | 40,521 |
| Revenue | 15,376 | 13,397 | 7,049 | 4,535 | 349 | 40,706 |
| Employee costs | (9,175) | (9,215) | (4,887) | (2,436) | (97) | (25,810) |
| Depreciation and amortisation | (272) | (255) | (71) | (56) | (2) | (656) |
| Operating profit before other items, excl. IAS 29 | 680 | 697 | 481 | 209 | 14 | 2,081 |
| Operating profit before other items | 680 | 677 | 481 | 209 | 14 | 2,061 |
| Operating profit | 679 | 632 | 478 | 200 | 14 | 2,003 |
| (DKKm) | YTD 2025 | YTD 2024 |
|---|---|---|
| Operating profit for reportable segments Unallocated corporate costs |
2,065 (485) |
2,003 (486) |
| Operating profit | 1,580 | 1,517 |

| Central & | |||||||
|---|---|---|---|---|---|---|---|
| Northern | Southern | Asia & | Other | Unall./ | |||
| (DKKm) | Europe | Europe | Pacific | Americas | countries | IC elim. | Total |
| YTD 2025 | |||||||
| Revenue base | |||||||
| Portfolio | 12,860 | 11,902 | 6,564 | 3,542 | 292 | (24) | 35,136 |
| Projects and above-base work | 2,992 | 2,267 | 703 | 431 | 100 | (16) | 6,477 |
| Total | 15,852 | 14,169 | 7,267 | 3,973 | 392 | (40) | 41,613 |
| Customer category | |||||||
| Key accounts | 11,408 | 9,017 | 5,258 | 3,035 | 388 | (37) | 29,069 |
| Large and medium | 3,337 | 4,426 | 1,626 | 929 | - | (1) | 10,317 |
| Small and route-based | 1,107 | 726 | 383 | 9 | 4 | (2) | 2,227 |
| Total | 15,852 | 14,169 | 7,267 | 3,973 | 392 | (40) | 41,613 |
| Customer segments | |||||||
| Office-based | 6,669 | 5,656 | 2,295 | 1,841 | 196 | (38) | 16,619 |
| Production-based | 3,109 | 2,928 | 1,581 | 1,146 | 179 | (3) | 8,940 |
| Healthcare | 2,418 | 2,220 | 1,557 | 55 | - | 1 | 6,251 |
| Other | 3,656 | 3,365 | 1,834 | 931 | 17 | - | 9,803 |
| Total | 15,852 | 14,169 | 7,267 | 3,973 | 392 | (40) | 41,613 |
| Core services | |||||||
| Cleaning | 6,495 | 6,631 | 3,425 | 1,055 | 47 | (10) | 17,643 |
| Technical | 3,858 | 4,092 | 610 | 794 | 100 | (17) | 9,437 |
| Food | 2,765 | 1,273 | 566 | 1,655 | 30 | (4) | 6,285 |
| Other Total |
2,734 15,852 |
2,173 14,169 |
2,666 7,267 |
469 3,973 |
215 392 |
(9) (40) |
8,248 41,613 |
| YTD 2024 | |||||||
| Revenue base | |||||||
| Portfolio | 12,540 | 11,417 | 6,412 | 4,079 | 251 | (22) | 34,677 |
| Projects and above-base work Total |
2,836 15,376 |
1,980 13,397 |
637 7,049 |
456 4,535 |
98 349 |
(3) (25) |
6,004 40,681 |
| Customer category | |||||||
| Key accounts | 11,056 | 8,872 | 4,962 | 3,557 | 344 | (18) | 28,773 |
| Large and medium | 3,370 | 3,862 | 1,655 | 970 | - | (3) | 9,854 |
| Small and route-based | 950 | 663 | 432 | 8 | 5 | (4) | 2,054 |
| Total | 15,376 | 13,397 | 7,049 | 4,535 | 349 | (25) | 40,681 |
| Customer segments | |||||||
| Office-based | 6,475 | 5,200 | 2,135 | 1,940 | 175 | (23) | 15,902 |
| Production-based | 3,087 | 2,996 | 1,666 | 1,577 | 156 | (1) | 9,481 |
| Healthcare | 2,290 | 2,066 | 1,609 | 47 | - | - | 6,012 |
| Other | 3,524 | 3,135 | 1,639 | 971 | 18 | (1) | 9,286 |
| Total | 15,376 | 13,397 | 7,049 | 4,535 | 349 | (25) | 40,681 |
| Core services | |||||||
| Cleaning | 6,536 | 6,102 | 3,382 | 1,137 | 61 | (14) | 17,204 |
| Technical | 3,443 | 3,886 | 533 | 998 | 65 | 1 | 8,926 |
| Food | 2,854 | 1,151 | 620 | 1,732 | 28 | 1 | 6,386 |
| Other | 2,543 | 2,258 | 2,514 | 668 | 195 | (13) | 8,165 |
| Total __________________ |
15,376 | 13,397 | 7,049 | 4,535 | 349 | (25) | 40,681 |
ISS A/S – Interim report for 1 January - 30 June 2025

In March 2025, a new LTIP programme (LTIP 2025) was established, and a total of 847,696 performance-based share units (PSUs) were granted to members of the EGM and other senior officers of the Group. Upon vesting, each PSU entitles the holder to receive one share at no cost. Subject to certain criteria, the PSUs will vest after three years. The programme and vesting criteria are described in note 6.2 in the consolidated financial statements for 2024.
| LTIP 2025 | |
|---|---|
| Fair value (DKKm) | |
| At grant date | 102 |
| PSUs and participants (number) | |
| Participants | 125 |
| PSUs granted | 847,696 |
| Maximum PSUs at initial grant date | 927,921 |
In March 2025, the LTIP 2022 programme vested. Based on the annual EPS and TSR performance for 2022, 2023 and 2024, 75% of the granted PSUs vested. After this vesting, no further PSUs are outstanding under the LTIP 2022, and the programme has lapsed.
| (DKKm) | YTD 2025 | YTD 2024 |
|---|---|---|
| Gain on divestments | - | 6 |
| Other income | - | 6 |
| Loss on divestments Acquisition and integration costs Other |
(17) (17) (26) - |
(3) (16) (10) |
| Other expenses | (60) | (29) |
| Other income and expenses, net | (60) | (23) |
Gain on divestments in 2024 related to the divestment of the travel management business in Sweden.
Loss on divestments mainly related to an adjustment of the deferred consideration for the Specialized Services business in the US, which was divested in 2021. In 2024, the loss mainly related to the divestment of the Ground Service business in Austria.
Acquisition and integration costs related to the Group's acquisitions in Spain, Switzerland and Belgium.
Other comprised mainly remeasurement of the contingent consideration related to the transaction in 2021, where ISS disposed a minority stake in ISS Türkiye.

| (DKKm) | YTD 2025 | YTD 2024 |
|---|---|---|
| Interest income on cash and cash equivalents | 94 | 81 |
| Monetary gain on hyperinflation restatement (ISS Türkiye) | 55 | 63 |
| Finance income | 149 | 144 |
| Interest expenses on borrowings 1) | (237) | (228) |
| Interest expenses on lease liabilities 1) | (76) | (72) |
| Net interest on defined benefit obligations | (34) | (19) |
| Bank fees | (28) | (31) |
| Interest expenses on factoring 1) | (27) | (41) |
| Amortisation of financing fees (non-cash) 1) | (14) | (12) |
| Commitment fees | (6) | (2) |
| Hedge ineffectiveness of interest rate swaps | (4) | - |
| Other | (4) | (12) |
| Foreign exchange losses | (15) | (15) |
| Finance costs | (445) | (432) |
1) The total interest expensed determined on an amortised cost basis was DKK 354 million (2024: DKK 353 million).
Interest expenses on borrowings comprised mainly interest on issued bonds. The increase compared to 2024 was driven by issuance of a new EMTN in May 2024 and was largely offset by lower net interests on the bond interest rate swaps due to decreasing EUR interest rates.
Net interest on defined benefit obligations increased due to higher interest rates in Türkiye.
Interest expenses on factoring decreased due to lower interest rates throughout 2025.
| (DKKm) | YTD 2025 | YTD 2024 |
|---|---|---|
| Changes in inventories | (5) | (12) |
| Changes in receivables | (1,185) | (1,453) |
| Changes in payables | (388) | (389) |
| Total | (1,578) | (1,854) |

Free cash flow as defined by management is summarised below. Free cash flow is not a financial performance measure defined by IFRS. Accordingly, the measure and its calculation is presented as it is used by management as an alternative performance measure in managing the business.
The free cash flow measure should not be considered a substitute for those measures required by IFRS and may not be calculated by other companies in the same manner. As such, reference is made to the IFRS measures included in the consolidated statement of cash flows of the consolidated financial statements.
| (DKKm) | YTD 2025 | YTD 2024 |
|---|---|---|
| Cash flow from operating activities | 135 | (333) |
| Acquisition of intangible assets, property and equipment | (315) | (297) |
| Disposal of intangible assets, property and equipment | 6 | 8 |
| Changes in financial assets 1) | 9 | 6 |
| Addition of right-of-use assets, net | (377) | (479) |
| Total | (542) | (1,095) |
1) Excluding changes in equity-accounted investments of DKK (3) million (2024: DKK (9) million).
The Group performs impairment tests on intangibles, i.e. goodwill, brands and customer contracts, annually and whenever there is an indication that intangibles may be impaired. The annual impairment test is performed as per 31 December based on financial forecasts approved by management covering the following financial year.
At 30 June 2025, the review performed did not indicate impairment of the carrying amount of intangibles. Based on the review performed, it is management's opinion, that excess values are fairly resilient to any likely and reasonable deteriorations in the key assumptions applied and presented in note 3.2 in the consolidated financial statements for 2024.
On 11 April 2025, the Annual General Meeting adopted the Board of Directors' proposal to reduce the Company's share capital from 185,668,226 to 174,200,000 shares. The reduction was implemented on 12 May 2025 by way of cancellation of 11,468,226 own shares with an average price of 131.96 and amounting to a total value of DKK 1,513 million.

| (DKKm) | YTD 2025 | YTD 2024 |
|---|---|---|
| Issued bonds | 15,675 | 17,806 |
| Euro-Commercial Paper (ECP) programme | 3,474 | - |
| Lease liabilities | 2,365 | 2,281 |
| Bank loans | 233 | 106 |
| Borrowings | 21,747 | 20,193 |
| Non-current liabilities | 9,832 | 17,165 |
| Current liabilities | 11,915 | 3,028 |
At 30 June 2025, current borrowings amounted to 11.9 billion, an increase of DKK 8.9 billion compared to 30 June 2024. The increase was mainly related to the issue of ECP notes as described below and reclassification of the Group's EUR 500 million EMTN, maturing in June 2026, from non-current borrowings. The latter resulted in a corresponding decrease in non-current borrowings, which combined with the repayment of EUR 300 million of the Group's EMTNs in December 2024, were the main drivers of the decrease in non-current borrowings compared to 30 June 2024 of DKK 7.3 billion.
On 27 May 2025, ISS established a Euro-Commercial Paper (ECP) programme to enhance financial flexibility and diversify the Group's funding structure, enabling more efficient and timely access to short-term financing.
The programme allows for the issuance of unsecured notes up to a maximum principal amount of EUR 900 million. Notes under the programme have maturities of up to 364 days, typically shorter than six months. Each note carries a fixed interest rate for its duration and may be issued either at a discount or on an interest-bearing basis, depending on market conditions.
S&P Global has assigned an A-2 short-term credit rating to the ECP Programme.
As of 30 June 2025, the outstanding amount under the programme was DKK 3,474 million, with a weighted average interest rate of 2.4% and a weighted average remaining maturity of 52 days.
Subsequent to 30 June 2025, EUR 500 million of the Group's EMTNs reached maturity on 7 July 2025 and were repaid in full through a combination of cash and funding obtained through the newly established ECP programme.

For interim periods, the Group's defined benefit obligations are based on valuations from external actuaries carried out at the end of the prior financial year taking into account any subsequent movements in the obligation due to pension costs, contributions etc. up until the reporting date. Actuarial calculations are only updated to the extent that significant changes in applied assumptions have occurred since 1 January. Based on an overall analysis carried out by management, it is determined whether updated actuarial calculations should be obtained for interim periods.
At 30 June 2025, the overall evaluation carried out by management resulted in updated actuarial calculations being obtained for Switzerland, the UK, Germany and Türkiye due to market fluctuations, which had impacted interest rates, inflation rates and asset values. The updated calculations led to recognition of an actuarial gain of DKK 244 million and gain on plan assets of DKK 7 million, which was largely offset by a net change in asset ceiling of DKK 183 million due to surplus restrictions. The net gain of DKK 68 million was recognised in other comprehensive income with a resulting decrease in the Group's defined benefit obligations.
| (DKKm) | Legal claims and disputes |
Self insurance |
Restruc turings |
Onerous contracts |
Other | YTD 2025 | YTD 2024 |
|---|---|---|---|---|---|---|---|
| At 1 January | 95 | 242 | 3 | 25 | 238 | 603 | 752 |
| FX adjustments | (7) | (28) | - | - | (11) | (46) | 15 |
| Profit or loss impact: | |||||||
| Additions | 22 | 142 | 11 | - | 1 | 176 | 165 |
| Unused amounts reversed | (17) | (3) | - | (6) | (7) | (33) | (34) |
| Used during the year (payment) | (23) | (146) | (4) | - | (20) | (193) | (276) |
| Reclass (to)/from other liabilities | 8 | - | - | - | - | 8 | 77 |
| At 30 June | 78 | 207 | 10 | 19 | 201 | 515 | 699 |
| Non-current | 34 | 112 | 1 | 10 | 160 | 317 | 405 |
| Current | 44 | 95 | 9 | 9 | 41 | 198 | 294 |

During the first six months of 2025, the inflation rate decreased to 16.67% (H1 2024: 24.73%) and the exchange rate for TRY/DKK decreased from 20.30 in the beginning of year to 16.02 at 30 June 2025, leading to an average rate of 18.16 (H1 2024: 21.78).
The table below shows the accounting impact of the hyperinflation restatements for the period 1 January - 30 June 2025:
| Inflation restatement, in year effect |
||||||
|---|---|---|---|---|---|---|
| (DKKm) | YTD 2025 (excl. IAS 29) |
Non monetary items |
Profit or loss |
Retrans lation (end rates) |
Total adjust ments |
YTD 2025 |
| Profit or loss | ||||||
| Revenue | 41,821 | - | 191 | (399) | (208) | 41,613 |
| Operating profit before other items | 1,736 | (38) | 13 | (23) | (48) | 1,688 |
| Operating profit | 1,637 | (47) | 13 | (23) | (57) | 1,580 |
| Net profit | 990 | - | - | 5 | 5 | 995 |
| Financial ratios | ||||||
| Organic growth (non-IFRS) | 4.1% | - | - | - | - | 4.1% |
| Operating margin (non-IFRS) | 4.2% | (0.1%) | 0.1% | (0.1%) | (0.1%) | 4.1% |
| Cash flows | ||||||
| Operating activities | 125 | - | - | 10 | 10 | 135 |
| Investing activities | (517) | - | - | 2 | 2 | (515) |
| Financing activities | 1,183 | - | - | (7) | (7) | 1,176 |
| Free cash flow (non-IFRS) | (558) | - | - | 16 | 16 | (542) |
____________________________________________________________________________________________________________
| Inflation re | |||
|---|---|---|---|
| YTD 2025 | statement, | ||
| (excl. | accumu | ||
| IAS 29) | lated | YTD 2025 | |
| Financial position | |||
| Goodwill | 19,002 | 928 | 19,930 |
| Other intangible assets | 3,361 | 376 | 3,737 |
| Right-of-use assets, property and equipment | 3,189 | 113 | 3,302 |
| Total assets | 49,667 | 1,417 | 51,084 |
| Other comprehensive income 1) | (1,971) | 1,198 | (773) |
| Other equity elements | 11,072 | 96 | 11,168 |
| Total equity | 9,101 | 1,294 | 10,395 |
| Deferred tax liabilities | 972 | 123 | 1,095 |
| Total equity and liabilities | 49,667 | 1,417 | 51,084 |
1) In year impact of restatement amounted to DKK 193 million (2024: DKK 242 million).

On July 7 2025, EUR 500 million of the Group's EMTNs reached maturity and were repaid in full, see note 12.
Other than as set out above, no events have occurred subsequent to 30 June 2025, which are expected to have a material impact on the Group's condensed consolidated financial statements.

A conference call will be held on 12 August 2025 at 10:00 am CEST. Presentation material will be available online prior to the conference call.
DK: +45 78 76 84 90 SE: +46 40 68 206 20 UK: +44 203 769 6819 US: +1 646 787 0157
PIN code for all countries: 283234
https://issworld.eventcdn.net/events/interimreport-h1-2025
Michael Vitfell-Rasmussen, Head of Group Investor Relations Phone: +45 53 53 87 25 E-mail: [email protected]
Anne Sophie Riis, Senior Investor Relations Manager Phone: +45 30 52 94 68 E-mail: [email protected]
Charlotte Holm, Head of External Communications Phone: +45 41 76 19 89 E-mail: [email protected]
ISS A/S Buddingevej 197 DK-2860 Søborg Tel.: +45 38 17 00 00 Fax.: +45 38 17 00 11 www.issworld.com CVR 28 50 47 99 P325#y1 P3 0#y P320#y2 P321#y1 P321#y2 P321#y3 P322#y1 P323#y1 P3 4#y
Name of reporting entity: ISS A/S Domicile of entity: Denmark Legal form of entity: A/S Country of incorporation: Denmark Address: Buddingevej 197, DK-2860 Søborg Principal place of business: Global Principal activities: Workplace and facility service solutions Name of the parent entity: ISS A/S Name of the ultimate parent and Group: ISS A/S P340#y


ISS is a leading, global provider of workplace and facility service solutions. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property. ISS brings all of this to life through a unique combination of data, insight and service excellence at offices, factories, airports, hospitals and other locations across the globe. In 2024, Group revenue was DKK 83.8 billion.
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