Annual Report • Aug 5, 2025
Annual Report
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This document has been prepared in PDF format in order to facilitate readers of the financial statements. This document is a supplementary variant of the official version compliant with the provisions of Commission Delegated Regulation (EU) 2019/815 (the ESEF Regulation - European Single Electronic Format) available on the Company's website and at the authorized storage mechanism "eMarket STORAGE".
Registered office: Viale dell'Agricoltura, 7 – 37135 Verona Share capital € 68,614,035.50 fully paid-up
Parent Company of the doValue Group Registered in the Company Register of Verona, Tax I.D. no. 00390840239 and VAT registration no. 02659940239 www.dovalue.it


| INTRODUCTION | 7 |
|---|---|
| GOVERNING AND CONTROL BODIES | 24 |
| GROUP STRUCTURE | 25 |
| REPORTS AND CONSOLIDATED FINANCIAL STATEMENTS 2024 | 27 |
| DIRECTORS' REPORT ON THE GROUP | 28 |
| GROUP BUSINESS | 29 |
| MACROECONOMIC ENVIRONMENT | 31 |
| GROUP HIGHLIGHTS | 32 |
| GROUP RESULTS | 35 |
| GROUP FINANCIAL POSITION | 45 |
| SIGNIFICANT EVENTS OCCURRED DURING THE YEAR | 54 |
| SIGNIFICANT EVENTS OCCURRED AFTER THE END OF THE YEAR | 59 |
| OUTLOOK FOR OPERATIONS | 61 |
| MAIN RISKS AND UNCERTAINTIES | 62 |
| DOVALUE SHARES | 64 |
| OTHER INFORMATION | 65 |
| RECONCILIATION SCHEDULES | 68 |
| SUSTAINABILITY REPORT | 73 |
| CONSOLIDATED FINANCIAL STATEMENTS | 214 |
| FINANCIAL STATEMENTS | 215 |
| ILLUSTRATIVE NOTES | 221 |
| ANNEXES | 325 |
| CERTIFICATIONS AND REPORTS | 327 |
| REPORTS AND FINANCIAL STATEMENTS 2024 | 344 |
| DIRECTORS' REPORT OF DOVALUE S.P.A. | 348 |
| DOVALUE S.P.A. FINANCIAL STATEMENTS | 374 |
| FINANCIAL STATEMENTS | 375 |
| ILLUSTRATIVE NOTES | 381 |
| ANNEXES | 448 |
| PROPOSED ALLOCATION OF RESULT FOR THE YEAR | 450 |
| CERTIFICATIONS AND REPORTS | 452 |

The 2024 Annual Report reflects, in a year marked by profound transformations and significant challenges, your company's ability not only to adapt to a constantly evolving economic landscape, but also to translate such dynamics into strategic opportunities.
Over the year, doValue successfully executed two major transactions: the complete refinancing of its capital structure and the acquisition of Gardant, a strategically significant and highly complex transaction, expected to generate longterm economic benefits. It is particularly noteworthy that, despite a still cautious sentiment towards the sector, both transactions were successfully completed through access to capital markets and bank financing, reflecting the continued confidence doValue enjoys amongst investors, financial institutions, and the banking system.
The year 2024 also marks the launch of the new business plan presented in March, entitled "Unlocking New Frontiers". The company's entire management is deeply committed to the execution of a strategy that clearly outlines a sustainable growth path, based on operational excellence and organic development, with business diversification playing a key role in the plan. In this context, the Gardant acquisition represents a strategic milestone perfectly in line with the outlined vision, accelerating its execution and further strengthening doValue's ability to generate long term value.
Over the past year, the company recorded an inflow of new assets under management for a total Gross Book Value of €10 billion, significantly exceeding the €8 billion target outlined in the business plan. This extraordinary result confirms the effectiveness of the Group's strategy, based on a customer-centred approach. Performance has been strong across all key markets, with significant market share expansion and the further consolidation of the Group's leadership position in Italy, Greece and Cyprus.
As part of the diversification strategy outlined in the 2024-2026 Business Plan, your company has resolutely pursued the expansion of its scope beyond the NPL segment. In 2024 approximately 35% of new primary GBV inflows – excluding forward flows and secondary transactions – were generated by non-NPL loans, confirming this ongoing strategic shift. This transformation is reflected in the award of new UTP and Stage 2 mandates in Italy, as well as in the management of granular asset classes and early arrears in Spain, strengthening the company's presence in diversified segments. Furthermore, the Group established a mortgage brokerage entity and a new advisory business in Greece, both of which are already operational and generating business.
Finally, our alternative asset management project has gained significant momentum thanks to the Gardant acquisition, which contributed to the Group an asset management company with €715 million AUM, creating a solid foundation for future growth, and expanding its capabilities in the alternative asset management segment.
The financial results achieved in 2024 have been fully satisfactory, in line with the objectives outlined in the business plan, with the updated guidance communicated at the presentation of the financial results as of 30 June 2024, as well as with market consensus. In particular, the company recorded consolidated revenues of €479 million and EBITDA excluding non-recurring items of €165 million.
With regards to financial soundness, leverage – measured as the ratio between net financial debt to pro-forma EBITDA – stood at 2.4x, better than the 2.6x level forecasted at the time of the Gardant transaction.
As a testament to the stability of our positioning, Fitch and Standard & Poor's confirmed the BB rating with stable outlook upon the issuance of the new bond in February 2025. This recognition is particularly significant given the context where financial soundness is increasingly key for investors, positioning doValue amongst the market players with the lowest debt levels and the highest credit ratings, reflecting the confidence the company enjoys in financial markets.
The integration of the Sustainability Report into the Annual Financial Report represents an opportunity for doValue to increasingly align financial performance with Sustainability principles, within a unique, strategic and integrated vision.
This fusion of financial and Sustainability objectives is the result of a team effort that involved all our countries: a collaborative approach that ensured consistency, accuracy, and transparency in our reporting.
With the implementation of the Corporate Sustainability Reporting Directive (CSRD), we created a process that engaged all corporate functions to present not only the economic and financial results but also the social and environmental impacts of the Group's activities, with the goal of ensuring clear communication to all Stakeholders.
The path started by doValue towards a sustainable business model is characterized by governance based on values of ethics and transparency for the creation of shared value over time.
Thanks to this approach, ESG objectives have been effectively integrated into the Group's activities, and concrete results have been achieved year after year, as recognized by the excellent ratings assigned by ESG Rating Agencies.
doValue is committed to continuously improving the Group's Sustainability performance to achieve increasingly ambitious goals, aimed at actively contributing to the transition towards a circular economy.
With this strategy, internal systems and processes have been strengthened by adopting an innovative approach to ensure maximum transparency and reliability in the data we report. An additional important step has been the implementation of a tool for digitalizing data, which simplified data collection, reduced the risk of manual errors, and optimized the flow of information across different business functions, supporting reporting compliant with European standards required by the CSRD. In particular, attention was focused on adopting the principle of double materiality, evaluating both the impacts of activities on ESG factors and the effects these factors may have on financial performance.
All the achievements reached would not have been possible without the people who work every day at doValue, and with their commitment and dedication, contribute to continuous improvement.
The Group continues its path with the goal of creating a more favourable work environment, attentive to issues of diversity, equity, and respect, work-life integration, and career development in a dynamic and inclusive context.
We are proud of the results achieved, and doValue looks to the future with an increasingly long-term value-creation vision, for both you, our shareholders, and the communities in which the Group operates.
Chairman of the Board of Directors
Alessandro Rivera
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Leading strategic financial services provider in Southern Europe

With more than 20 years of experience and approximately €136 billion of assets under management, doValue Group is a leading and independent strategic financial services provider in Southern Europe with a focus on the management of credit portfolios and real estate assets deriving from loans
doValue Group offers to its clients, both banks and investors, services for the management of portfolios of nonperforming loans (NPL), unlikely to pay (UTP), early arrears and performing loans. doValue Group is also active in the management of real estate assets deriving from loans (real estate owned, real estate services).
In addition, doValue Group offers a broad set of value added services (master legal and master servicing services, due diligence services, data management services, advisory services, mortgage brokerage and alternative asset management).

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Independent & capital light comprehensive financial services provider with highly diversified business model based on fees, limited balance sheet deployment, and focus on high value-added services
doValue provides a comprehensive set of integrated financial services for the management of the credit life cycle, from non-performing assets (loans and real estate assets) to performing loans to its customers (banks and investors), with the aim of supporting them in their recovery objectives ("Servicing").
The services offered by the Group include: (i) restructuring and liquidation of loans ("Special Servicing"), including management of NPLs, UTPs, EAs, and Real Estate (ii) administrative management and structuring of securitisation vehicles ("Master Servicing"), (iii) legal services support in connection with the loan portfolios managed ("master legal"), (iv) (iv) due diligence, (v) management and supply of data and other services in support of servicing, (vi) advisory services, (vii) mortgage brokerage, (viii) alternative asset management.
Banks and investors entrust doValue with the management of the loans and real estate assets they own both through long-term partnerships and shorter-term contracts as part of the various investment transactions in portfolios of non-performing assets. doValue is chosen for some distinctive characteristics such as: its twenty years of experience, technology and speed of recovery process.
doValue is an independent servicer, open to all banks and specialised investors in the sector, which applies a simple remuneration structure based on fixed and variable fees without contemplating direct investments in loan or real estate portfolios - therefore "asset-light" and without direct balance sheet risks.
With regards to the various non-performing assets, doValue focuses on those segments in which it is possible to carry out activities with higher added value such as: UTP servicing as well as management of medium-large bank loans, of corporate origin and secured by real estate guarantees. In addition, doValue is able to support banks from the early stages of performing loan management and also in the optimal enhancement of real estate portfolios from credit recovery actions.
The 2024-2026 Business Plan, approved by doValue's Board of Directors on March 20th, 2024, takes the Group's focus beyond NPL servicing towards a more robust and resilient business structure based on a diversified business model. doValue has expanded and will continue to expand in terms of products and capabilities to go beyond NPL products, which now represent 65% of Group revenues, with a broad range of other revenue streams contributing to topline. The non-NPL revenues are management of loans across all the value chain of credit, hence UTP, Early Arrears, as well as performing loans, including the management of Stage 2 loans alongside other value added services. The Group already offers today to its clients Real Estate Services, master legal services, due diligence services, data management services, advisory services, mortgage brokerage, alternative asset management and master servicing activities and is planning to exploit them further.
doValue's model is characterised by several strengths in terms of the capital-light nature, the long-term visibility of revenues and EBITDA, the ability to serve all banks and investors operating in the credit servicing sector offering a high degree of product and geographical diversification.
The strategic positioning of doValue is also protected by renewed barriers to entry, mainly related to the stringent requirements from the new European regulation on NPL servicing such as the investments needed in IT systems and proprietary data collected in multiple decades of operation.
DIRECTORS' REPORT OF DOVALUE S.P.A.
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DOVALUE S.P.A. FINANCIAL STATEMENTS

SUSTAINABILITY
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Notes:
1 Securitisations by asset originators;
2 Includes Real Estate Development and REOs services;
3 Value Added Services. Including data quality services, alongside activities such as DD services, Master Servicing and Securitisation services, legal support services.
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The European landscape has been characterized by a strong banks' deleveraging process over the last decade, as a consequence of the continuous pressure imposed by the European authorities on financial institutions to reduce current levels of NPLs and avoid a future build-up of NPLs. Given the current market context, the 2024-2026 Business Plan includes very conservative assumptions on NPL generation in our reference markets.
Nevertheless, the stock of non-performing loans in Europe (and the related real estate guarantees) on banks' balance sheets, held by specialized investors or owned by securitization vehicles, constitute a significant reference market for servicers. In particular, there is a high concentration of these types of assets in Southern Europe, a market characterized by above-average NPE ratios and greater attention by banks to an efficient management of their assets, in particular through outsourcing contracts with specialized operators, including doValue.
These markets are also characterised by greater management complexity, a factor that makes servicer activities even more essential, and by good growth and profitability prospects for the servicing of real estate assets.
More generally, doValue's activity is supported by favourable exogenous elements in the medium to long term, such as the implementation by banks of stringent rules for the accounting of loans and capital adequacy (IFRS 9, Calendar Provisioning, Basel IV), which have lead the banks to a very proactive management of their balance sheets, in addition to the expected continuation of the consolidated trend of outsourcing credit servicing activities.

Sources: PwC , EBA Risk Dashboard, doValue elaboration on various public data.
CONSOLIDATED FINANCIAL STATEMENTS
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Substantial growth across all key metrics since IPO
The history and track record of doValue since its IPO is remarkable.
Key financial figures show constant growth since IPO, peaking in 2021 following the acquisition of doValue Greece, and then holding up remarkably, despite the difficult market conditions and the expiration of Sareb contract in Spain.
The Group's history reflects the diversification from an Italian player into two other key markets in Europe, Spain and the Hellenic Region, creating a Pan-European leader. Such diversification aimed at establishing a more complete product offering for clients and a more balanced and complete investment proposition for shareholders. Our product offering is the largest in Southern Europe as we are able to support clients across the entire credit and real estate spectrum.
The main growth enablers have been the acquisitions of Altamira Asset Management and FPS in 2019 and 2020 respectively, now completely integrated. Additional scale, growth, and diversification opportunities come from the acquisition of Gardant, closed in November 2024, whose integration is currently ongoing.
In parallel, the acquisition strategy has also focussed on innovation, for example with the acquisitions of minority stakes in fintech business QueroQuitar and proptech business BidX1, or by setting up the doLook NPL trading platform in JV with Debitos today present in Italy and Greece.
Innovation and diversification are also fostered organically by doValue Group, with great progress in 2024 when the Group has established from scratch an advisory business and mortgage brokerage company in Greece, both of which are already operational and adding value to the Group. These innovation-driven activities will further enhance doValue's growth in the future.

DIRECTORS' REPORT OF DOVALUE S.P.A.
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doValue's business has become increasingly diversified since its IPO evolving from a NPL servicer focused on the Italian market and working with three main clients to the leading credit servicing platform in Southern Europe, offering a very complete product offering across the entire credit spectrum and having built a portfolio of more than 140 different clients (encompassing commercial banks, bad banks, investors, and securitisation vehicles).

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Investing to unlock new frontiers
doValue's journey since its IPO has already seen the Group achieving a strong degree of diversification and scale on the back of the acquisitions performed (Altamira Asset Management and FPS). These acquisitions have been fully integrated and went through a cross-fertilisation exercise in the past years. The previous 2022-2024 business plan's vision of a strengthening doValue leadership through significant technology investments has materialized as part of the doTransformation program which ran from 2022 to 2024 and brought significant tangible benefits to both topline and profitability.
The 2024-2026 Business Plan envisions strengthening doValue's position as leading independent financial services provider by going beyond pure servicing and investing to unlock new frontiers, targeting new lines of business such as mortgage brokerage, alternative asset management and advisory amongst others.
| Achieving diversification and scale |
Pursuing integration and cross fertilisation between geographies |
Leading the evolution of the credit servicing industry through Technology investments Strengthening strategic and long-term partnerships in a broadened reference market |
Expansion in new segments & industries New solutions for clients beyond servicing M&A in new areas to improve growth with priority on deleveraging |
|---|---|---|---|
| 2017-2020 | 2020-2021 | 2022-2024 | 2024-2026 |
CONSOLIDATED FINANCIAL STATEMENTS
approach
beyoun servicing
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The 2024-2026 Business Plan is based on five main pillars: client oriented approach, growth and diversification, re-engineered operating model, leading technology and innovation, promoting an inclusive Group culture and building a sustainable financial system
The vision around "Unlocking New Frontiers" sees doValue as a more diversified group, leading provider of financial services in Southern Europe, with a solid growth path and a sound capital structure. The key focus revolves around the Group's ability to expand to new segments and industries providing services beyond NPL management to foster growth and re-rating.

innovation
financial system
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The Group's approach to origination will shift much more toward clients, as this is the critical propellent of business generation in the new context, particularly effective if combined with the independence of doValue's service model. The ambition is to become the trusted advisor of our clients, both banks and investors, for the management of credit throughout the whole value chain. For this reason the Group has evolved its organization with the creation of a stronger business development and innovation unit at Group level, as well as a new dedicated legal entity for advisory services, doAdvise, which will support banks in facilitating NPE transactions and investors with underwriting and financing advisory services. The renewed business development and innovation unit aims to identify and develop new products and services across our geographies, with a strong focus on accelerating the technological deployment of new solutions. Furthermore, it will support countries directly in their opportunities and it will promote the industrialization of the commercial approach, fostering growth.
The 2024-2026 Business Plan envisages significant expansion to solutions beyond servicing with the ambition to be a leading financial services provider across the full credit cycle: from origination to recovery fostering growth. doValue aims at originating 40-45% of revenues from non-NPL products by 2026, of which €25 million will come from new products and services that did not exist in 2023. We have already made good progress towards this target in 2024, with 35% of revenues from non-NPL products (up from 33% in 2023) and with the launch of the advisory and mortgage brokerage business, and the acquisition of Gardant's alternative asset management business, which will all contribute to the aforementioned €25 million. In the 2024-2026 Business Plan growth was expected to come from three main opportunities:
A new re-engineered operating model reviewed to achieve efficiency and lowering doValue's cost base to c.60% of revenues by 2026, with the ambition to go below 60% by 2027. The new operating model will be based on the foundations built through the doTransformation program run at Group level between 2022 and 2024, and will be implemented across markets at Group level, fostering business enablement through a roadmap of strategic actions
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that will optimize the way our frontline works, while offering a streamlined back bone with synergies at a group level and increased self service capabilities. The model includes four main levers: (i) the introduction of innovation in collection to enhance productivity; (ii) review of the existing outsourcing framework to enhance operating leverage; (iii) enhancement of asset manager specialization to improve the effectiveness of collections; and (iv) streamline of operations and procurement across Group structures.
The re-engineered model also envisions the exit from non-profitable activities with limited growth opportunities to refocus internal capabilities on high value-added activities.
Technology is part of doValue's DNA and will continue to play a pivotal role in the Group's journey. The strategic roadmap of doValue is structured around three key pillars, each designed to enhance efficiency, innovation, and value creation:
Moreover, technology and innovation play a pivotal role in the strategic roadmap, driving measurable improvements and efficiency gains. The Group has set clear targets to maximize their impact. Indeed, the adoption of new technology is expected to enhance the collection rate, contributing to an increase in revenues by 2026. Additionally, technological advancements will serve as a key enabler for €15 million in headcount savings, optimizing resource allocation and cost management. Finally, the implementation of innovative solutions is projected to increase overall productivity by 15%, reinforcing the Group's commitment to continuous improvement and performance excellence.
doValue is committed to a people-centred strategy that fosters a performance-driven culture, diversity, and operational efficiency. With over 3,000 employees, where women are equally represented, including in managerial roles, the Group embraces multi-generational collaboration.
The HR strategy prioritizes leadership development, a strong talent pipeline, and a structured succession plan. Upskilling and reskilling remain central, and a more flexible and agile working model is being adopted to enhance productivity, job satisfaction, and talent retention.
To optimize operations, doValue will adjust its workforce, balancing efficiencies with strategic new hires while supporting employees through reskilling programs.
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In parallel, the Group is renewing its organizational model to enhance governance and efficiency through the unification of key business areas to accelerate decision-making and capture synergies; through the simplification of reporting structures for greater operational efficiency and through the strengthening of business development and innovation to proactively address customer needs.
Sustainability is a key focus of doValue, the Group has set 24 strategic targets for the next three years, with clear performance metrics. ESG objectives are included in employees' STI and LTI scorecards, reinforcing sustainability in decision-making.
As a United Nations Global Compact Academy member, doValue focuses on six Sustainable Development Goals (SDGs): Gender Equality, Quality Education, Reduced Inequalities, Affordable Clean Energy, Responsible Consumption and Production, and Decent Work & Economic Growth.

REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
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In November 2024 doValue acquired Gardant, a prominent credit management player with a full service offering across the loan management value chain. Established in 2021 following the reorganization of Credit Fondiario, it benefits from high-quality, long-term contracts with Banco BPM and BPER Banca.
The acquisition is expected to generate €15m in medium-term synergies, 80% from cost savings and 20% from revenue growth. Cost synergies will derive mainly from IT integration, office optimizations, strategic insourcing, and reductions in central HR functions; while revenue synergies will derive from the provision of value-added services (VAS) to Gardant's SPVs and the expansion of asset management services into new markets.
The Group is confident in achieving these synergies, which are largely within its control. One-off restructuring costs of €15m will be required to realize these efficiencies.
The Gardant acquisition is expected to accelerate doValue's progress towards its Business Plan pillars. The Gardant acquisition strengthens doValue's client-oriented strategy by enhancing value per client and asset under management. Long-term flow agreements with BPM and BPER provide stability in UTP portfolio management, further diversifying revenue streams and increasing the contribution of non-NPL revenues.
Growth and diversification are also key benefits, as Gardant's younger GBV drives higher collection rates and offers access to high-quality, long-term clients. This reinforces doValue's market position while unlocking new opportunities for revenue expansion.
Technology and innovation play a critical role in this transformation. While certain Gardant's operations will migrate to doValue's platform, its advanced front-end applications will become the new standard in Italy, improving efficiency and product offerings. The acquisition also aligns with doValue's culture and sustainability principles, reinforcing its commitment to responsible growth while enhancing financial discipline through organic deleveraging.
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
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DIRECTORS' REPORT OF DOVALUE S.P.A.
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doValue's business is well-diversified in terms of clients, geographies, and products, thanks to strong relations with banks and investors as well as several acquisitions pursued across Southern Europe in the previous years
Almost two thirds of the GBV as of December 2024 is contributed by Italy, whereas in terms of gross revenues the Hellenic region accounts for more than half of the group's total; this dynamic is due to the differences in the average vintage (younger vintages have higher collection rates) and higher fees of Hellenic portfolios managed in comparison to the Italian ones. Additionally in 2024 Gardant's entire GBV is consolidated while only one month of financial results contribute to the P&L, given the closing of the acquisition at the end of November.
In terms of client segmentation, the higher contribution of commercial banks to revenues compared to GBV reflects the higher-than-average fees related to acquired contracts. In general, the typical contractual engagement is either entered into for a specific fixed NPE portfolio until the full collection of such NPE stock ("Stock Agreements") or also includes the management, generally on an exclusive basis, of certain or all future non-performing and similar assets and REOs generated during the term of the relevant Service Level Agreement ("Forward Flow Agreements"). doValue's main clients amongst banks for 2024 include UniCredit in Italy, Santander in Spain, Eurobank in Greece and CCB in Cyprus.
The other type of client is made by investors, for which contracts typically span the full life of the serviced NPEs, from ten years to portfolio run-off. Portfolios, often securitized and held by SPVs, may include government guarantees in Italy and Greece under the GACS and HAPS schemes respectively. Beyond collections, recovery, and Real Estate Asset Management, investors engage us for Due Diligence, Master Servicing, and Structuring, provided by our Value Added Services unit. GBV from SPVs accounts for the relative majority in 2024: securitizing non performing exposures into purposed vehicles helps asset originators to reduce risk and operational costs.
Moreover, following the Gardant Group Acquisition, we benefit from the UTP platform and capabilities of Gardant, supported by forward flow agreements with two key partners: (i) Banco BPM, through a strategic partnership for servicing non-performing loans retained on Banco BPM's balance sheet, and (ii) BPER, a strategic partnership focused on managing non-performing exposures originated by the BPER Group. These partnerships further solidify our position as a leader in Italy's distressed assets market.


2 Servicing revenues do not include Gardant
Historically, doValue's core business deals with the management and collection of non performing loans, exposures which are over 90 days past due and that constitute the majority of our gross revenues and GBV as of December 2024. NPLs are labelled as the first Core Engine of our business model.
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The second Core Engine is non-NPLs. Non-NPL revenues remove are mainly made by fees from Unlikely to Pay (UTP) exposures and Real Estate Owned (REO) servicing. While the ultimate goal of UTP servicing is to allow the debtor company to return to making timely interest and principal payments, thus converting UTPs into performing loans, RE servicing consists of the management of real estate assets throughout their lifecycle, particularly loan collateral properties and assets. doValue also manages another non-NPL asset class: early Arrears, i.e. performing loans or those less than 90 days past due, not yet classified as non-performing.
Non-NPL revenues also include a growing component of the revenue mix, value added services: data quality services, due diligence activities, master servicing, securitization structuring and master servicing as legal support services. As part of the 2024-2026 Business Plan, the Group aims to generate 40-45% of revenues from non-NPL products.

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A well balanced regional exposure
The Italian market has reached a relatively high degree of maturity, with most banks having widely deployed securitisations schemes (also through the GACS framework) to deconsolidate portfolios. In this context doValue has, over the years, proactively adapted its business to consider a normalising fee environment whilst in parallel working on securing mandates and broadening its client base. Going forward the expectation is to have a marginally improving fee environment supported by consolidation in the market and by the skew towards UTPs of Gardant's AUM. The 2024-2026 Business Plan for Italy is based on revenue growth underpinned by strong origination activity and improved collection rates, an increase in activity related to more profitable businesses such as UTPs and Early Arrears and disciplined cost control measures, supported by the digitalization to enhance the experience not only of asset managers, but also of borrowers and clients.
The market in the Hellenic Region is in a relatively early stage of development, with most key credit servicers having been carved out from banks only in the last few years and with servicing fees being significantly higher than other markets in Europe. The relatively early-stage development of the sector coupled with the concentrated nature of the servicing market means that fee levels are likely to remain relatively high going forward. The recent introduction of the European Directive on servicers is contributing to further consolidate the servicing industry, further preserving fees. All these factors make the Hellenic Region a very attractive market for doValue. In the Hellenic Region, doValue displays a very complete product offering, (NPLs, to REOs, to UTPs and Early Arrears). All these ingredients make the Hellenic Region a crucial element of the 2024-2026 Business Plan, where we envisage to continue supporting our existing clients to execute portfolio disposals through the newly established advisory business, whilst working closely with the new buyers to preserve the management of the GBV sold.
The credit and real estate servicing market structure in Iberia remains relatively fragmented. In general, doValue's business in Spain has undergone a rigorous restructuring following the expiration of the Sareb contract. doValue Spain now runs an agile and lean business ready to grow organically in the market. doValue is maintaining its strong position in the REO business while strategically shifting towards credit services, expanding from NPLs and UTPs to early arrears. This transition builds on successful pilots launched last year with leading Spanish banks. The Group is also enhancing its service offering and transforming its delivery model by adopting a multi-contact approach, leveraging Team4, a call centre acquired in Spain in 2023, to optimize client engagement and operational efficiency.
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DOVALUE S.P.A. FINANCIAL STATEMENTS
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
SUSTAINABILITY
In November 2024 doValue presented an updated dividend policy. The policy entails a dividend payout between 50- 70% of Group net income excluding non-recurring items. The new dividend policy comes in a context of an expected pick-up in free cash flow generation as part of the 2024-2026 business plan targets, and of a solid capital structure following several strategic actions carried out by the Group in the recent months. doValue reserves the right to further increase to further increase distributions to shareholders through dividends and / or share buy backs if the deleverage path exceeds expectations.

MASSIMO RUGGIERI

REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS

| ALESSANDRO RIVERA |
|---|
| MANUELA FRANCHI |
| ELENA LIESKOVSKA (2) |
| CONSTANTINE (DEAN) DAKOLIAS |
| FRANCESCO COLASANTI (2) |
| JAMES CORCORAN (2) |
| FOTINI IOANNOU (1) |
| CAMILLA CIONINI VISANI (3) |
| CRISTINA ALBA OCHOA (4) |
| ISABELLA DE MICHELIS DI SLONGHELLO (2) |
| GIUSEPPE PISANI (4) |
| ENRICO BUGGEA |
PAOLO CARBONE (6)
MAURIZIO DE MAGISTRIS
Chairman CHIARA MOLON (5)
Statutory Auditors MASSIMO FULVIO CAMPANELLI (6)
Alternate Auditors SONIA PERON
Financial Reporting Officer DAVIDE SOFFIETTI
At the date of approval of this document
(1) Chairman of the Appointments and Remuneration Committee
(2) Member of the Appointments and Remuneration Committee
(3) Chairman of the Risks, Related Party Transactions and Sustainability Committee
(4) Member of the Risks, Related Party Transactions and Sustainability Committee
(5) Chairman of Supervisory Committee, pursuant to Italian Legislative Decree 231/2001
(6) Member of Supervisory Committee, pursuant to Italian Legislative Decree 231/2001
| 25 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
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|---|---|---|---|---|---|---|---|
With over 20 years of experience and approximately €136 billion1 in assets under management, doValue Group is one of the leading players in Europe offering integrated products across the entire credit lifecycle, from origination, to recovery, to alternative asset management
The doValue Group provides services to its clients, both banks and institutional investors, for the administration, management, and recovery of non-performing loans (NPLs), unlikely to pay (UTP) loans, early arrears and performing loans. Additionally, the Group manage, administer, and develop real estate assets enforced in the context of managing distressed and illiquid loans (Real Estate Owned, or "REO").
Furthermore, the Group offers a wide range of value added services, including Master Legal services, Alternative asset management, due diligence, financial data processing, Master Servicing, and structuring activities. doValue Group's shares have been listed on Euronext Milan since 2017. In 2022, doValue was also admitted to the STAR segment of Euronext Milan.
The following chart illustrates the Group's composition as of December 31, 2024, reflecting the recent acquisition of the Gardant group, along with the growth, consolidation and diversification achieved over more than 20 years of operation, focusing on both organic development and external lines.

1 Including the contribution of Gardant S.p.A., whose acquisition was completed at the end of November 2024
REPORT INTRODUCTION DIRECTORS' REPORT
SUSTAINABILITY CONSOLIDATED
FINANCIAL STATEMENTS DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS



DIRECTORS' REPORT ON THE GROUP
| GROUP BUSINESS | 29 |
|---|---|
| MACROECONOMIC ENVIRONMENT | 31 |
| GROUP HIGHLIGHTS | 32 |
| GROUP RESULTS | 35 |
| GROUP FINANCIAL POSITION | 45 |
| SIGNIFICANT EVENTS OCCURRED DURING THE YEAR | 54 |
| SIGNIFICANT EVENTS OCCURRED AFTER THE END OF THE YEAR | 59 |
| OUTLOOK FOR OPERATIONS | 61 |
| MAIN RISKS AND UNCERTAINTIES | 62 |
| DOVALUE SHARES | 64 |
| OTHER INFORMATION | 65 |
| RECONCILIATION SCHEDULES | 68 |
| SUSTAINABILITY REPORT | 73 |
The company has exercised the option provided by Article 40 (2 bis) of Legislative Decree No. 127 of 1991 to combine in a single document the Directors' Report of doValue S.p.A. and the Directors' Report on the Group. Additionally, in accordance with regulations, the sustainability reporting has been prepared solely at the Group level and included in a specific section of the Directors' Report on the Group.
The summary results and financial indicators are based on accounting data and are used in management reporting to enable management to monitor performance.
They are also consistent with the most commonly used metrics in the relevant sector, ensuring the comparability of the figures presented.

The doValue Group provides credit and real estate asset management services to banks and professional investors.
doValue's services are remunerated under long term contracts based on a fee structure that includes fixed fees based on the volume of assets under management and fees based on the performance of servicing activities, such as collections from NPL receivables or the sale of customers' real estate assets; within the same activity, value added services may also be offered, the remuneration of which is linked to the type of service provided.
The Group provides services in the following categories:
| NPL Servicing | The administration, management and recovery of loans utilising in court and out-of-court recovery processes for and on behalf of third parties for portfolios mainly consisting in non performing loans. Within its NPL Servicing operations, doValue focuses on corporate bank loans of medium-large size and a high proportion of real estate collateral |
|---|---|
| Real Estate Servicing |
The management of real estate assets on behalf of third parties, including: (1) Real estate collateral management: activities to develop or sell, either directly or through intermediaries, real estate assets owned by customers originally used to secure bank loans; (2) Real estate development: analysis, implementation and marketing of real estate development projects involving assets owned by customers; and (3) Property management: supervision, management and maintenance of customers' real estate assets, with the aim of maximising profitability through sale or lease |
| UTP Servicing | Administration, management and restructuring of loans classified as unlikely-to-pay, on behalf of third parties, with the aim of returning them to performing status; this activity is primarily carried out by the subsidiaries doNext, pursuant to Art. 106 of the Consolidated Banking Act (financial intermediary), some of the Gardant's perimeter companies and doValue Greece, pursuant to Greek Law 4354/2015 (NPL Servicer under the license and supervision of the Bank of Greece) |
| Early Arrears and Performing Loans Servicing |
The management of performing loans or loans past due by less than 90 days, not yet classified as non-performing, on behalf of third parties |
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
| These include: (1) Due Diligence: services for the collection and organisation of information | |
|---|---|
| in data room environments and advisory services for the analysis and assessment of loan | |
| portfolios for the preparation of business plans for Collection and Recovery activities; (2) Master | |
| Servicing and Structuring: administrative, accounting, cash management and reporting services | |
| in support of the securitisation of loans; structuring services for securitisation transactions; | |
| Value added | and (3) alternative asset management, primarily focused on managing third-party funds for |
| services | investment in NPE portfolios, direct lending opportunities, managing of real estate assets and |
| other asset classes; (4) Master Legal: management of legal proceedings at all levels in relation | |
| to loans, mainly non-performing, managed by the doValue Group on behalf of third parties, (5) | |
| sell side and buy side advisory services to support transactions on loan portfolios and (6) co | |
| investment activities consisting in participating in loan securitizations with clients to obtain | |
| exclusive Service Level Agreements |
doValue, in its capacity as Special Servicer, has received the following ratings: "RSS1- / CSS1-" by Fitch Ratings (confirmed in January 2025), and "Strong" by Standard & Poor's (confirmed in December 2024), which are the highest ratings assigned to Italian operators in the sector. They have been assigned to the Company since 2008, before any other operator in this sector in Italy. doNext, as a Master Servicer, received an MS2+ rating from Fitch Ratings in February 2023, which is an indicator of high performance in overall Servicing management capability.
In July 2020, doValue received the Corporate credit rating BB with "Stable" outlook from Standard & Poor's and Fitch. This rating has been confirmed with "Stable" outlook by both agencies in relation to the new doValue's senior bond issued with an original nominal value of €300.0 million with maturity in 2030.

31 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
In 2024, European banks benefited from persistently high interest rates, recording solid net interest margins. Despite the deteriorating macroeconomic environment and the impact of borrowing costs on households and SMEs, the banking sector's cost of risk remained contained. This scenario, combined with a low ratio of non-performing exposures to total bank assets (NPE Ratio), created a challenging environment for credit servicers and investors, leading to a reduction in large-scale transactions in the market.
Economic forecasts for 2025 indicate moderate GDP growth in Europe. The European Commission projects a 1.5% increase for the European Union and 1.3% for the euro area. However, significant risks remain, including a potential crisis in the commercial real estate sector and a rise in default rates, particularly among SMEs.
The Bank of Italy has highlighted the potential deterioration in credit quality over the next two years. In this context, the Governor of the Bank of Italy reiterated the key role of credit servicers in maintaining financial system stability. In Italy, the total stock of non-performing exposures is expected to reach approximately €290 billion by the end of 2024, marking a €71 billion reduction compared to 2015, thanks to the effective performance of the Italian NPL industry. However, a moderate increase in the credit deterioration rate is anticipated in 2025, followed by a decline in 2026. The volume of NPL transactions is expected to decrease, with €19 billion projected in 2024, down from €23 billion in 2023.
In Greece, banks will continue the Hercules program for the securitization of non-performing loans, with transactions expected to reach €15 billion in 2024 across both the primary and secondary markets. Economic growth, projected at 2.3% in 2025, and a decline in unemployment to 9.7% should support debtors' repayment capacity. However, uncertainties remain regarding the full effectiveness of resolution measures and the impact of potential external shocks on export-oriented sectors.
In Spain, forecasts indicate moderate growth (+0.3-0.5%) in 2025, driven by consumer and retail lending, segments with an inherent risk 40% higher than mortgage loans. The volume of NPL transactions is expected to range between €10 billion and €13 billion in the secondary market, with growing interest in the securitization of re-performing loans (RPL), aimed at optimizing capital requirements in line with Basel IV.
doValue's activity benefits from a large stock of managed loans, supported by long-term contracts. The market is sustained by favorable structural trends in the medium to long term, including the application of stringent banking criteria for the recognition of non-performing loans (IFRS 9, Calendar Provisioning, Basel IV) and increasing scrutiny from European regulators (EBA and ECB) on the quality of banking assets.
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
The tables below show the main economic and financial data of the Group extracted from the related condensed Financial Statements, which are subsequently presented in the section of the Group Results at December 31, 2024.
| (€/000) Key data of the consolidated income statement |
12/31/2024 | 12/31/2023 Restated* |
Change € | Change % |
|---|---|---|---|---|
| Gross Revenues | 482,122 | 485,731 | (3,609) | (0.7)% |
| Net Revenues | 435,145 | 443,157 | (8,012) | (1.8)% |
| Operating expenses | (281,100) | (267,812) | (13,288) | 5.0% |
| EBITDA | 154,045 | 175,345 | (21,300) | (12.1)% |
| EBITDA margin | 32.0% | 36.1% | (4.1)% | (11.5)% |
| Non-recurring items included in EBITDA | (10,791) | (3,355) | (7,436) | n.s. |
| EBITDA excluding non-recurring items | 164,836 | 178,700 | (13,864) | (7.8)% |
| EBITDA margin excluding non-recurring items | 34.4% | 37.2% | (2.8)% | (7.4)% |
| EBT | 26,218 | 27,751 | (1,533) | (5.5)% |
| EBT margin | 5.4% | 5.7% | (0.3%) | (4.8)% |
| Profit (loss) for the year attributable to the Shareholders of the Parent Company |
1,900 | (18,329) | 20,229 | (110.4)% |
| Profit (loss) for the year attributable to the Shareholders of the Parent Company excluding non-recurring items |
6,746 | 1,336 | 5,410 | n.s. |
| Key data of the consolidated balance sheet | 12/31/2024 | 12/31/2023 Restated* |
Change € | Change % |
|---|---|---|---|---|
| Cash and liquid securities | 232,169 | 112,376 | 119,793 | 106.6% |
| Intangible assets | 682,684 | 473,784 | 208,900 | 44.1% |
| Financial assets | 49,293 | 46,167 | 3,126 | 6.8% |
| Trade receivables | 263,961 | 199,345 | 64,616 | 32.4% |
| Tax assets | 105,200 | 99,483 | 5,717 | 5.7% |
| Financial liabilities | 810,094 | 684,570 | 125,524 | 18.3% |
| Trade payables | 110,738 | 85,383 | 25,355 | 29.7% |
| Tax Liabilities | 108,989 | 65,096 | 43,893 | 67.4% |
| Other liabilities | 73,046 | 57,056 | 15,990 | 28.0% |
| Provisions for risks and charges | 23,034 | 26,356 | (3,322) | (12.6%) |
| Group Shareholders' equity | 202,459 | 52,532 | 149,927 | n.s. |
(*) Restated data following the final allocation of Team4 purchase price
In order to facilitate an understanding of the doValue Group's performance and financial position, a number of alternative performance measures ("Key Performance Indicators" or "KPIs") have been selected by the Group, in compliance with the guidelines issued by ESMA dated October 5, 2015 (ESMA Guidelines /2015/1415) and CONSOB Communication No. 0092543 dated December 3, 2015, and subsequent updates.
These KPIs are summarised in the table below.

33
REPORT INTRODUCTION DIRECTORS' REPORT
SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
| (€/000) | |
|---|---|
| --------- | -- |
| KPIs | 12/31/2024 | 12/31/2023 Restated* |
|---|---|---|
| Gross Book Value (EoP) – Group | 135,626,114 | 116,355,196 |
| Collections of the year – Group | 4,803,400 | 4,947,493 |
| LTM Collections / GBV EoP - Group – Stock | 4.3% | 4.6% |
| Gross Book Value (EoP) – Italy | 85,831,430 | 68,241,322 |
| Collections of the year – Italy | 1,803,152 | 1,661,168 |
| LTM Collections / GBV EoP - Italy – Stock | 3.1% | 2.5% |
| Gross Book Value (EoP) – Iberia | 11,144,857 | 10,861,946 |
| Collections of the year – Iberia | 1,043,018 | 1,136,157 |
| LTM Collections / GBV EoP - Iberia – Stock | 9.7% | 11.0% |
| Gross Book Value (EoP) - Hellenic Region | 38,649,827 | 37,251,928 |
| Collections of the year - Hellenic Region | 1,957,230 | 2,150,168 |
| LTM Collections / GBV EoP - Hellenic Region – Stock | 5.6% | 7.0% |
| Staff FTE / Total FTE Group | 38.6% | 42.0% |
| EBITDA | 154,045 | 175,345 |
| Non-recurring items (NRIs) included in EBITDA | (10,791) | (3,355) |
| EBITDA excluding non-recurring items | 164,836 | 178,700 |
| EBITDA margin | 32.0% | 36.1% |
| EBITDA margin excluding non-recurring items | 34.4% | 37.2% |
| Profit (loss) for the year attributable to the shareholders of the Parent Company | 1,900 | (18,329) |
| Non-recurring items included in Profit (loss) for the year attributable to the Shareholders of the Parent Company |
(4,846) | (19,665) |
| Profit (loss) for the year attributable to the Shareholders of the Parent Company excluding non-recurring items |
6,746 | 1,336 |
| Earnings per share (Euro) | 0.08 | (1.16) |
| Earnings per share excluding non-recurring items (Euro) | 0.27 | 0.08 |
| Capex | 23,769 | 21,361 |
| EBITDA – Capex | 130,276 | 153,984 |
| Net Working Capital | 153,223 | 113,962 |
| Net Financial Position | (514,364) | (475,654) |
| Leverage (Net Financial Position / EBITDA excluding non-recurring items LTM) | 2.4x | 2.7x |
Gross Book Value EoP: indicates the book value of the loans under management at the end of the reference period for the entire scope of the Group, gross of any potential write-downs due to expected loan losses.
Collections of the year: used to calculate fees for the purpose of determining revenues from the servicing business, they illustrate the ability to extract value from the portfolio under management.
LTM collections Stock/GBV (Gross Book Value) EoP Stock: the ratio between total gross LTM collections on the Stock portfolio under management at the start of the reference year and the end-period GBV of that portfolio.
Group Staff FTE/Total FTE: the ratio between the number of employees who perform support activities and the total number of full-time employees of the Group. The indicator illustrates the efficiency of the operating structure and the focus on management activities.
EBITDA and Profit (loss) for the year attributable to the Shareholders of the Parent Company: together with other relative profitability indicators, they highlight changes in operating performance and provide useful information regarding the Group's financial performance. These data are calculated at the end of the year.
Non-recurring items: items generated in extraordinary operations such as corporate restructuring, acquisitions or disposals of entities, start-up of new businesses or entry into new markets.
EBITDA and Profit (loss) for the year attributable to the Shareholders of the Parent Company excluding nonrecurring items: are defined as EBITDA and Profit (loss) for the year attributable to core operations, excluding all items connected with extraordinary operations such as corporate restructuring, acquisitions or disposals of entities, start-up of new businesses or entry into new markets.
EBITDA Margin: obtained by dividing EBITDA by Gross Revenues.
EBITDA Margin excluding non-recurring items: obtained by dividing EBITDA excluding non-recurring items by Gross revenues.
Earnings per share: calculated as the ratio between net profit for the year and the number of outstanding shares at the end of the year.
Earnings per share excluding non-recurring items: the calculation is the same as that for earnings per share, but the numerator differs from net profit for the year excluding non-recurring items net of the associated tax effects.
Capex: investments in property, plant, equipment and intangibles.
EBITDA – Capex: calculated as EBITDA net of investments in property, plant and equipment and intangibles. Together with other relative profitability indicators, it highlights changes in operating performance and provides an indication on the Group's ability to generate cash.
Net Working Capital: this is represented by receivables for fees invoiced and accruing, net of payables to suppliers for invoices accounted for and falling due in the year.
Net Financial Position: this is calculated as the sum of cash, cash equivalents and highly-liquid securities, net of amounts due to banks and bonds issued.
Leverage: this is the ratio between the Net Financial Position and EBITDA excluding non-recurring items for the last 12 months (possibly adjusted pro-forma to take account of significant transactions from the start of the reference year). It represents an indicator of the Group's debt level.
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
| 35 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
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|---|---|---|---|---|---|---|---|
The operating results for the year are reported on the following pages, together with details on the performance of the portfolio under management.
At the end of this Directors' Report on the Group, a reconciliation schedule is provided between the condensed income statement reported below and the income statement provided in the Consolidated Financial Statements section.

DIRECTORS' REPORT OF DOVALUE S.P.A.
CONSOLIDATED FINANCIAL STATEMENTS

DOVALUE S.P.A. FINANCIAL STATEMENTS
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
(€/000)
| Condensed Income Statement | 12/31/2024 | 12/31/2023 Restated* |
Change € | Change % |
|---|---|---|---|---|
| Servicing Revenues: | 397,150 | 419,890 | (22,740) | (5.4)% |
| o/w: NPE revenues | 353,325 | 366,697 | (13,372) | (3.6)% |
| o/w: REO revenues | 43,825 | 53,193 | (9,368) | (17.6)% |
| Value added services | 84,972 | 65,841 | 19,131 | 29.1% |
| Gross revenues | 482,122 | 485,731 | (3,609) | (0.7)% |
| NPE Outsourcing fees | (13,002) | (14,365) | 1,363 | (9.5)% |
| REO Outsourcing fees | (9,327) | (9,684) | 357 | (3.7)% |
| Value added services Outsourcing fees | (24,648) | (18,525) | (6,123) | 33.1% |
| Net revenues | 435,145 | 443,157 | (8,012) | (1.8)% |
| Staff expenses | (203,424) | (196,312) | (7,112) | 3.6% |
| Administrative expenses | (77,676) | (71,500) | (6,176) | 8.6% |
| o.w. IT | (27,619) | (30,662) | 3,043 | (9.9)% |
| o.w. Real Estate o.w. SG&A |
(5,169) (44,888) |
(5,084) (35,754) |
(85) (9,134) |
1.7% 25.5% |
| Operating expenses | (281,100) | (267,812) | (13,288) | 5.0% |
| EBITDA | 154,045 | 175,345 | (21,300) | (12.1)% |
| EBITDA margin | 32.0% | 36.1% | (4.2)% | (11.5)% |
| Non-recurring items included in EBITDA | (10,791) | (3,355) | (7,436) | n.s. |
| EBITDA excluding non-recurring items | 164,836 | 178,700 | (13,864) | (7.8)% |
| EBITDA margin excluding non-recurring items | 34.4% | 37.2% | (2.8)% | (7.4)% |
| Net write-downs on property, plant, equipment and intangibles | (73,514) | (91,920) | 18,406 | (20.0)% |
| Net provisions for risks and charges | (18,239) | (16,555) | (1,684) | 10.2% |
| Net write-downs of loans | 110 | (906) | 1,016 | (112.1)% |
| Profit (loss) from equity investments | (2,954) | - | (2,954) | n.s. |
| EBIT | 59,448 | 65,964 | (6,516) | (9.9)% |
| Net income (loss) on financial assets and liabilities measured at fair value | (3,637) | (8,180) | 4,543 | (55.5)% |
| Net financial interest and commissions | (29,593) | (30,033) | 440 | (1.5)% |
| EBT | 26,218 | 27,751 | (1,533) | (5.5)% |
| Non-recurring items included in EBT | (25,644) | (19,674) | (5,970) | 30.3% |
| EBT excluding non-recurring items | 51,862 | 47,924 | 3,938 | 8.2% |
| Income tax | (12,206) | (41,891) | 29,685 | (70.9)% |
| Profit (Loss) for the year | 14,012 | (14,140) | 28,152 | n.s. |
| Profit (loss) for the year attributable to Non-controlling interests | (12,112) | (4,189) | (7,923) | n.s. |
| Profit (Loss) for the year attributable to the Shareholders of the Parent Company | 1,900 | (18,329) | 20,229 | (110.4)% |
| Non-recurring items included in Profit (loss) for the year | (5,173) | (21,420) | 16,247 | (75.8)% |
| O.w. Non-recurring items included in Profit (loss) for the year attributable to Non-controlling interest |
(327) | (1,755) | 1,428 | (81.4)% |
| Profit (loss) for the year attributable to the Shareholders of the Parent Company excluding non-recurring items |
6,746 | 1,336 | 5,410 | n.s. |
| Profit (loss) for the year attributable to Non-controlling interests excluding non-recurring items |
12,439 | 5,944 | 6,495 | 109.3% |
| Earnings per share (in Euro) | 0.08 | (1.16) | 1.23 | (106.5)% |
| Earnings per share excluding non-recurring items (Euro) | 0.27 | 0.08 | 0.18 | n.s. |

As of December 31, 2024, the Group's Managed Portfolio (GBV) in the core markets in Italy, Spain, Greece and Cyprus amounted to €135.6 billion, with an increase of 16.6% comparing with the balance of €116.4 billion at December 31, 2023. This increase is primarily driven by the inclusion of the portfolio managed by the Gardant group, following the acquisition completed at the end of November; additionally, there is an upward trend in GBV in Spain (+3%) and the Hellenic Region (+4%). It is also worth noting that the 2024 figure does not include the portfolio under management in Portugal, which was sold in July.
New flows of the year amounted to approximately €9.8 billion, of which roughly 30% related to the Italian market, 22% to Spain and 48% to the Hellenic Region.
The following chart shows the geographical breakdown of the GBV.

The evolution of the Managed Portfolio, which includes only onboarded portfolios, during 2024 was characterised by contracts related to new customers totalling €5.5 billion, of which approximately €3.5 billion in the Hellenic Region, roughly €1.1 billion in Spain and about €0.9 billion in Italy.
In addition to the flows listed above, a further €4.3 billion comes from existing customers which are onboarded through flow contracts.
As of the reference date, the Managed Portfolio would show an increase of an additional €0.1 billion due to portfolios in the onboarding phase mainly in Italy.

Group collections for the year amounted to €4.8 billion, down by approximately 3% on 2023 (€4.9 billion). The geographical breakdown of collections for 2024 is as follows: €1.8 billion in Italy, €1.0 billion in Spain and €2.0 billion in the Hellenic Region.
39 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
Throughout 2024, macroeconomic trends in Europe showed mixed signals in a complex and dynamic economic environment. Real GDP growth in the euro area was moderate, with an estimated annual increase of around 1.3%, slightly below the initial forecast of 1.6%. After a positive start in the first months of the year, growth slowed in the second half, impacted by persistent geopolitical tensions, weak global demand, and the effects of the ECB's restrictive monetary policy.
Overall inflation declined to 2.1%, in line with stabilization expectations following the 5.9% recorded in 2023. However, price dynamics continued to be influenced by exogenous factors such as fluctuations in energy costs and food price trends. The moderate recovery in consumer confidence and the stabilization of energy markets helped contain further inflationary pressures.
The labor market maintained positive growth, with rising employment and robust wage dynamics, although signs of a slowdown intensified in the final quarter of the year. Private-sector credit remained weak, with declining demand for financing and tighter credit supply conditions, in line with the ECB's monetary policy. This constrained economic growth, which was only partially offset by the gradual easing of inflation.
The euro area's current account balance continued to strengthen, supported by a reduction in the energy deficit and stable export growth, despite the slowdown in global trade. The net foreign creditor position remained positive, driven by portfolio investment inflows from international investors.
In summary, in the fourth quarter of 2024, the European economy maintained its path of moderate recovery, supported by declining inflation and improving employment. However, the uncertain international environment and the impact of restrictive monetary policy continued to pose significant challenges to future growth. Furthermore, in the second half of 2024, the increase in stock (+€19 billion compared to the beginning of 2023) and the NPE Ratio (+13 basis points) of significant EU banks continued, albeit at a slower pace. In parallel with the rise in NPE stock, German banks significantly increased the percentage of Stage 2 loans and the incidence of forborne performing exposures, highlighting a deterioration in the forward-looking risk profile.
At the end of 2024, the Group recorded gross revenues of €482.1 million, marking a 0.7% decrease compared to €485.7 million as of December 31, 2023. On a geographical basis, compared to the previous year, Italy showed a growth of approximately 12%, mainly driven by the expansion of value-added services, in line with the Business Plan guidelines, as well as the new contribution from the Gardant group. Conversely, revenues declined in the Hellenic Region and Spain, primarily due to a slowdown in the REO sector.
NPE and REO revenues amounted to €397.2 million (€419.9 million as of December 31, 2023), reflecting a 5% decrease. In terms of product breakdown, NPE revenues stood at €353.3 million (€366.7 million as of December 31, 2023), representing a decline of approximately 4%, while REO revenues totaled €43.8 million, down from €53.2 million in the comparative year. The REO business remained stable in Greece, while activity slowed in Spain.
Value added services amounted to €85.0 million, marking a 29% increase compared to €65.8 million in 2023. These revenues primarily stem from income generated by data processing and data provision services, such as due diligence, master and structuring services, and legal services. Additionally, they include revenues from Rental services and diversified activities in Advisory and Portfolio Management.
This category also includes co-investment revenues, amounting to €1.0 million (€1.3 million as of December 31, 2023), mainly related to income from NPE securities in which doValue holds a 5% stake.
The revenues from value added services account for 18% of the Group's total gross revenues for the current year (compared to 14% in 2023) and continue to represent a solid and growing source of income for the Group.

| 40 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|
|---|---|---|---|---|---|---|---|
| (€/000) | 12/31/2024 | 12/31/2023 | Change € | Change % |
|---|---|---|---|---|
| NPE revenues | 353,325 | 366,697 | (13,372) | (3.6)% |
| REO revenues | 43,825 | 53,193 | (9,368) | (17.6)% |
| Value added services | 84,972 | 65,841 | 19,131 | 29.1% |
| Gross revenues | 482,122 | 485,731 | (3,609) | (0.7)% |
| NPE Outsourcing fees | (13,002) | (14,365) | 1,363 | (9.5)% |
| REO Outsourcing fees | (9,327) | (9,684) | 357 | (3.7)% |
| Value added services Outsourcing fees | (24,648) | (18,525) | (6,123) | 33.1% |
| Net revenues | 435,145 | 443,157 | (8,012) | (1.8)% |
Net revenues, amounting to €435.1 million, decreased by 2% compared to €443.2 million in the previous fiscal year.
NPE outsourcing fees recorded a contraction of 10%, totalling €13.0 million (€14.4 million in December 2023), showing a decrease in all regions, resulting from lower collections made through the external network.
REO outsourcing fees are substantially in line with the previous year and amounting to €9.3 million (€9.7 million in 2023), mainly linked to the decrease in Spain and in Greece.
Value added services outsourcing fees stood at €24.6 million compared to €18.5 million in the comparative year with an increase of 33%, consistent with the gross revenue growth and an overall margin of about 71%.
Operating expenses amounted to €281.1 million, showing a slight increase compared to the previous year (€267.8 million), with an overall increase of less than 5%, primarily driven by the new contribution from the Gardant group.
In more detail, staff expenses, which account for 42% of gross revenues, amount to €203.4 million, representing a 4% increase compared to previous year. It is noted that such item, during 2023, was positively impacted by a fund release related to the resignation of the former CEO.
Administrative expenses amount to €77.7 million compared to €71.5 million in 2023 (+9%), substantiallye due to the new contribution of the Gardant group. The incidence of administrative expenses relative to gross revenues is 16%, compared to 15% of the previous year.
| (€/000) | |||||
|---|---|---|---|---|---|
| 12/31/2024 | 12/31/2023 | Change € | Change % | ||
| Staff expenses | (203,424) | (196,312) | (7,112) | 3.6% | |
| Administrative expenses | (77,676) | (71,500) | (6,176) | 8.6% | |
| o.w. IT | (27,619) | (30,662) | 3,043 | (9.9)% | |
| o.w. Real Estate | (5,169) | (5,084) | (85) | 1.7% | |
| o.w. SG&A | (44,888) | (35,754) | (9,134) | 25.5% | |
| Operating expenses | (281,100) | (267,812) | (13,288) | 5.0% | |
| EBITDA | 154,045 | 175,345 | (21,300) | (12.1)% | |
| o.w: Non-recurring items included in EBITDA | (10,791) | (3,355) | (7,436) | n.s. | |
| EBITDA excluding non-recurring items | 164,836 | 178,700 | (13,864) | (7.8)% | |
| EBITDA margin excluding non-recurring items | 34.4% | 37.2% | (2.8)% | (7.4)% |
| 41 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|---|---|---|---|---|---|---|
The table below shows the number of FTEs (Full Time Equivalents) by geographical area, where the increase compared to 2023 in Italy is due to the inclusion of the Gardat group.
| FTEs BY REGION | 12/31/2024 | 12/31/2023 | Change | Change % |
|---|---|---|---|---|
| Italy | 1,371 | 949 | 422 | 44.5% |
| Iberia | 542 | 569 | (27) | (4.7)% |
| Hellenic Region | 1,515 | 1,573 | (58) | (3.7)% |
| Total | 3,428 | 3,091 | 337 | 10.9% |
As a result of the aforementioned dynamics, EBITDA stands at €154.0 million compared to €175.3 million in 2023, with a gross revenue incidence of 32% against 36% in December 2023, which had been positively influenced by the fund release related to the resignation of the former CEO as reported above.
Non-recurring items in 2024 amounted to approximately €10.8 million, primarily related to strategic and legal advisory costs associated with specific development areas of the Group. Additionally, for 2024, due to new operational and business decisions, the economic contribution of the Portuguese entities (excluded from the Group's perimeter as of July 2024) has also been classified as a non-recurring item.
Since these costs are not related to the Group's core business, it is believed that the organic capacity to generate operating profit is better expressed by the adjusted EBITDA, excluding such expenses. Therefore, EBITDA excluding non-recurring items amounts to €164.8 million, compared to €178.7 million reported in December 2023 when nonrecurring items amounted to €3.4 million.
The Group's EBIT stands at €59.4 million, compared to €66.0 million in the comparative year.
EBT amounts to €26.2 million, compared to €27.8 million recorded in 2023. This item includes financial costs related to two bond issuances and to banking borrowings, those related to the Earn-out recognized following acquisition operation in Greece, the fair value delta related to minority co-investments in securitization vehicles where the Group companies are the Servicer, and other minor items related to accounting under IFRS 16.
| (€/000) | 12/31/2024 | 12/31/2023 Restated |
Change € | Change % |
|---|---|---|---|---|
| EBITDA | 154,045 | 175,345 | (21,300) | (12.1)% |
| Net write-downs on property, plant, equipment and intangibles | (73,514) | (91,920) | 18,406 | (20.0)% |
| Net provisions for risks and charges | (18,239) | (16,555) | (1,684) | 10.2% |
| Net write-downs of loans | 110 | (906) | 1,016 | (112.1)% |
| Net income (losses) from investments | (2,954) | - | (2,954) | n.s. |
| EBIT | 59,448 | 65,964 | (6,516) | (9.9)% |
| Net income (loss) on financial assets and liabilities measured at fair value |
(3,637) | (8,180) | 4,543 | (55.5)% |
| Net financial interest and commissions | (29,593) | (30,033) | 440 | (1.5)% |
| EBT | 26,218 | 27,751 | (1,533) | (5.5)% |
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
EBT includes additional non-recurring items totalling €25.6 million (€19.7 million at December 31, 2023), mainly attributable to costs for the exit incentive affecting particularly the Iberian region, in addition to the items related to arbitration in Spain and the economic values contributed by the Portuguese subsidiaries, which also include the negative effect of the sale completed in July 2024 amunting to approximately €3.0 million.
Net write-downs on property, plant and equipment and intangibles amount to €73.5 million (€91.9 million at December 31, 2023), including €38.0 million attributable to amortisation, mainly related to servicing contracts and brand value arising from the acquisitions of doValue Spain, doValue Greece, and the Gardant group and to impairments recorded in the Iberian Region.
The balance of this item also includes the portion of lease amortisations resulting from the recognition of lease contracts under the IFRS 16 principle, totalling €14.5 million. The remaining balance of the item includes €21.0 million in amortisation primarily related to software licenses for technological investments made by the Group during the year.
Net provisions for risks and charges amount to €18.2 million, compared to €16.6 million reported in December 2023, and are primarily related to provisions for exit incentives, legal disputes, and prudential provisions on credits.
Net financial interest and commissions amount to €29.6 million, from €30.0 million on December 31, 2023. This item mainly reflects the cost related to the debt of the two bond issuances serving the acquisition process carried out in Spain and Greece, as well as the interest related to the drawdown of a revolving line by the Greek subsidiary (reimbursed at the end of 2024).
| (€/000) | 12/31/2024 | 12/31/2023 Restated |
Change € | Change % |
|---|---|---|---|---|
| EBT | 26,218 | 27,751 | (1,533) | (5.5)% |
| Non-recurring items included in EBT | (25,644) | (19,674) | (5,970) | 30.3% |
| EBT excluding non-recurring items | 51,862 | 47,924 | 3,938 | 8.2% |
| Income tax for the year | (12,206) | (41,891) | 29,685 | (70.9)% |
| Profit (Loss) for the year | 14,012 | (14,140) | 28,152 | n.s. |
| Profit (loss) for the year attributable to Non-controlling interests | (12,112) | (4,189) | (7,923) | n.s. |
| Profit (Loss) for the year attributable to the Shareholders of the Parent Company |
1,900 | (18,329) | 20,229 | (110.4)% |
| Non-recurring items included in Profit (loss) for the year | (5,173) | (21,420) | 16,247 | (75.8)% |
| O.w. Non-recurring items included in Profit (loss) for the year attributable to Non-controlling interest |
(327) | (1,755) | 1,428 | (81.4)% |
| Profit (loss) for the year attributable to the Shareholders of the Parent Company excluding non-recurring items |
6,746 | 1,336 | 5,410 | n.s. |
| Earnings per share (in Euro) | 0.08 | (1.16) | 1.23 | (106.5)% |
| Earnings per share excluding non-recurring items (Euro) | 0.27 | 0.08 | 0.18 | n.s. |
Income tax for the year amounts to €12.2 million, compared to a tax expense of €41.9 million as of December 31, 2023. This reduction is primarily due to the income mix generated during the year, counterbalanced by the recognition of a €20.0 million income from the resolution of the arbitration in Spain, totaling €22.7 million. The remaining €2.7 million was classified under "Net financial interest and commissions".
The result for the year attributable to the Shareholders of the Parent Company excluding non-recurring items amounts to €6.7 million, compared to a result of €1.3 million on December 3, 2023. Including non-recurring items, the result for the year attributable to the Shareholders of the Parent Company is positive and amounts to €1.9 million, compared to a negative value of €18.3 million in December 2023.
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
The international expansion of doValue into the broad Southern European market through the acquisition of doValue Spain, followed by doValue Greece, has led management to consider it appropriate to assess and analyze the business with a geographical segmentation approach.
This classification is tied to specific factors of the entities included in each category and to the type of market. The geographical regions thus identified are: Italy, Hellenic Region and Iberia (it is noted that, in order to exclude nonrecurring items, this area for 2024 only consists of Spain). It should be noted that the Italian segment includes €15.1 million linked to the cost of the resources allocated to the Group.
Based on these criteria, the following table shows the revenues and EBITDA (excluding non-recurring items) for the year for each of these business segments.
Gross revenues excluding non-recurring items recorded in 2024 amount to €479.2 million (€480.9 million in 2023) and EBITDA excluding non-recurring items amounted to €164.8 million (€178.7 million in 2023). Italy contributed 38% to the Group's gross revenues, Hellenic Region 51% and Spain 11%.
The EBITDA margin excluding non-recurring items in Italy was 17% (23% excluding charges of €15.1 million mentioned above), 54% in the Hellenic Region, while 5% in Spain.
| (€/000) | Year 2024 | |||
|---|---|---|---|---|
| Condensed Income Statement (excluding non-recurring items) |
Italy | Hellenic Region |
Spain | Total |
| Servicing revenues | 134,526 | 210,623 | 49,106 | 394,255 |
| o/w NPE Revenues | 134,526 | 184,279 | 33,922 | 352,727 |
| o/w REO Revenues | - | 26,344 | 15,184 | 41,528 |
| Value added services | 48,070 | 33,048 | 3,847 | 84,965 |
| Gross Revenues | 182,596 | 243,671 | 52,953 | 479,220 |
| NPE Outsourcing fees | (7,033) | (4,757) | (1,164) | (12,954) |
| REO Outsourcing fees | - | (5,142) | (3,420) | (8,562) |
| Value added services Outsourcing fees | (24,140) | - | (483) | (24,623) |
| Net revenues | 151,423 | 233,772 | 47,886 | 433,081 |
| Staff expenses | (90,234) | (79,557) | (31,786) | (201,577) |
| Administrative expenses | (29,963) | (23,255) | (13,450) | (66,668) |
| o/w IT | (10,896) | (11,062) | (5,452) | (27,410) |
| o/w Real Estate | (1,681) | (2,620) | (851) | (5,152) |
| o/w SG&A | (17,386) | (9,573) | (7,147) | (34,106) |
| Operating expenses | (120,197) | (102,812) | (45,236) | (268,245) |
| EBITDA excluding non-recurring items | 31,226 | 130,960 | 2,650 | 164,836 |
| EBITDA margin excluding non-recurring items | 17.1% | 53.7% | 5.0% | 34.4% |
| Contribution to EBITDA excluding non-recurring items | 18.9% | 79.4% | 1.6% | 100.0% |


ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
Year 2024 vs 2023
FINANCIAL STATEMENTS
| Condensed Income Statement (excluding non-recurring items) |
Italy | Hellenic Region |
Iberia | Total |
|---|---|---|---|---|
| Servicing revenues | ||||
| Year 2024 | 134,526 | 210,623 | 49,106 | 394,255 |
| Year 2023 | 120,040 | 235,013 | 60,091 | 415,144 |
| Change | 14,486 | (24,390) | (10,985) | (20,889) |
| Value added services | ||||
| Year 2024 | 48,070 | 33,048 | 3,847 | 84,965 |
| Year 2023 | 43,547 | 16,128 | 6,122 | 65,797 |
| Change | 4,523 | 16,920 | (2,275) | 19,168 |
| Outsourcing fees | ||||
| Year 2024 | (31,173) | (9,899) | (5,067) | (46,139) |
| Year 2023 | (24,149) | (9,131) | (8,052) | (41,332) |
| Change | (7,024) | (768) | 2,985 | (4,807) |
| Staff expenses | ||||
| Year 2024 | (90,234) | (79,557) | (31,786) | (201,577) |
| Year 2023 | (80,042) | (75,065) | (37,032) | (192,139) |
| Change | (10,192) | (4,492) | 5,246 | (9,438) |
| Administrative expenses | ||||
| Year 2024 | (29,963) | (23,255) | (13,450) | (66,668) |
| Year 2023 | (27,361) | (22,545) | (18,864) | (68,770) |
| Change | (2,602) | (710) | 5,414 | 2,102 |
| EBITDA excluding non-recurring items | ||||
| Year 2024 | 31,226 | 130,960 | 2,650 | 164,836 |
| Year 2023 | 32,035 | 144,400 | 2,265 | 178,700 |
| Change | (809) | (13,440) | 385 | (13,864) |
| EBITDA margin excluding non-recurring items | ||||
| Year 2024 | 17.1% | 53.7% | 5.0% | 34.4% |
| Year 2023 | 19.6% | 57.5% | 3.4% | 37.2% |
| Change | (3)p.p. | (4)p.p. | 2p.p. | (3)p.p. |
45 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
The balance sheet figures have been reclassified from a management perspective, in line with the representation of the reclassified income statement and the net financial position of the Group.
At the end of this Directors' Report on the Group, in accordance with the same presentation approach for the income statement, a reconciliation schedule is provided between the condensed balance sheet reported below and the table reported in the Consolidated Financial Statements section.
| (€/000) | ||
|---|---|---|
| Condensed Balance Sheet | 12/31/2024 | 12/31/2023 Restated* |
Change € | Change % |
|---|---|---|---|---|
| Cash and liquid securities | 232,169 | 112,376 | 119,793 | 106.6% |
| Financial assets | 49,293 | 46,167 | 3,126 | 6.8% |
| Equity investments | 12 | - | 12 | n.s. |
| Property, plant and equipment | 52,305 | 48,678 | 3,627 | 7.5% |
| Intangible assets | 682,684 | 473,784 | 208,900 | 44.1% |
| Tax assets | 105,200 | 99,483 | 5,717 | 5.7% |
| Trade receivables | 263,961 | 199,345 | 64,616 | 32.4% |
| Assets held for sale | 10 | 16 | (6) | (37.5)% |
| Other assets | 64,231 | 51,216 | 13,015 | 25.4% |
| Total Assets | 1,449,865 | 1,031,065 | 418,800 | 40.6% |
| Financial liabilities: due to banks/bondholders | 733,419 | 588,030 | 145,389 | 24.7% |
| Other financial liabilities | 76,675 | 96,540 | (19,865) | (20.6)% |
| Trade payables | 110,738 | 85,383 | 25,355 | 29.7% |
| Tax liabilities | 108,989 | 65,096 | 43,893 | 67.4% |
| Employee termination benefits | 11,913 | 8,412 | 3,501 | 41.6% |
| Provisions for risks and charges | 23,034 | 26,356 | (3,322) | (12.6)% |
| Other liabilities | 73,046 | 57,056 | 15,990 | 28.0% |
| Total Liabilities | 1,137,814 | 926,873 | 210,941 | 22.8% |
| Share capital | 68,614 | 41,280 | 27,334 | 66.2% |
| Share premium | 128,800 | - | 128,800 | n.s. |
| Reserves | 12,493 | 35,676 | (23,183) | (65.0)% |
| Treasury shares | (9,348) | (6,095) | (3,253) | 53.4% |
| Profit (loss) for the year attributable to the Shareholders of the Parent Company |
1,900 | (18,329) | 20,229 | (110.4)% |
| Net Equity attributable to the Shareholders of the Parent Company | 202,459 | 52,532 | 149,927 | n.s. |
| Total Liabilities and Net Equity attributable to the Shareholders of the Parent Company |
1,340,273 | 979,405 | 360,868 | 36.8% |
| Net Equity attributable to Non-Controlling Interests | 109,592 | 51,660 | 57,932 | 112.1% |
| Total Liabilities and Net Equity | 1,449,865 | 1,031,065 | 418,800 | 40.6% |

| 46 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|---|---|---|---|---|---|---|
Cash and liquid securities, amounting to €232.2 million, is showing an increase of €119.8 million compared to the end of the previous year. The financial dynamics of the year are further described in the section on Net Financial Position.
Financial assets indicate a balance of €49.3 million, an increase of €3.1 million compared to the value recorded on December 31, 2023, which was €46.2 million.
The item is broken down in the following table.
(€/000)
| Financial assets | 12/31/2024 | 12/31/2023 | Change € | Change % |
|---|---|---|---|---|
| At fair value through profit or loss | 46,108 | 37,360 | 8,748 | 23.4% |
| Debt securities | 14,953 | 16,610 | (1,657) | (10.0)% |
| CIUs | 30,997 | 20,499 | 10,498 | 51.2% |
| Equity instruments | 150 | 197 | (47) | (23.9)% |
| Non-hedging derivatives | 8 | 54 | (46) | (85.2)% |
| At fair value through OCI | 2,626 | 8,165 | (5,539) | (67.8)% |
| Equity instruments | 2,626 | 8,165 | (5,539) | (67.8)% |
| At amortized cost | 559 | 642 | (83) | (12.9)% |
| L&R with banks other than current accounts and demand deposits | 27 | 40 | (13) | (32.5)% |
| L&R with customers | 532 | 602 | (70) | (11.6)% |
| Total | 49,293 | 46,167 | 3,126 | 6.8% |
Financial assets "at fair value through profit or loss" records an overall increase of €8.7 milion. Specifically, debt securities show a reduction (€1.7 million) due to a combination of valuation effects and collections of the year.
The CIUs consist of two components: (i) €16.6 million related to the reserved closed-end alternative securities fund Italian Recovery Fund (formerly Atlante II). During the year, partial cancellation and distribution of units amounting to €2.7 million were recorded, along with a negative fair value adjustment of €1.2 million; (ii) €14.4 million corresponding to the closed-end alternative investment fund Italian Distressed Debt & Special Situations Fund 2 (IDDSS2), acquired as part of the Gardant group acquisition.
This category also includes the fair value attributed to the non-hedging derivative on BidX1, representing the value of the outstanding call option, reduced compared to the year-end 2023 figure.
Financial assets "at fair value through OCI", which include the non-controlling interests held in the Brazilian fintech company QueroQuitar S.A. (9.31%) and in the Irish proptech company BidX1 (2.1%), report a valuation decrease of €5.5 million, exclusively attributable to the latter.
Financial assets "at amortised cost" remains in line with the previous year, standing at €0.6 million.
Property, plant and equipment amounted to €52.3 million, reflecting an increase of €3.6 million compared to December 31, 2023. This variation is the combined result of the acquisition of the Gardant group (€13.4 million), amortization for the year (€16.8 million), and new purchases totaling €8.3 million, primarily related to leases for electronic equipment (€4.0 million).
| 47 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|
|---|---|---|---|---|---|---|---|
Intangible assets increased from €473.8 million to €682.7 million, marking a growth of €208.9 million. This increase is primarily driven by the inclusion of the Gardant group within the consolidation perimeter. Additionally, the year's movements are mainly impacted by amortization (€44.7 million) and new purchases totaling €22.1 million, mostly related to software, including amounts classified as assets under development and payments on account.
The following is a breakdown of intangible assets:
(€/000)
| Intangible assets | 12/31/2024 | 12/31/2023 | Change € | Change % |
|---|---|---|---|---|
| Software | 53,600 | 51,413 | 2,187 | 4.3% |
| Brands | 14,443 | 20,671 | (6,228) | (30.1)% |
| Assets under development and payments on account | 12,714 | 7,953 | 4,761 | 59.9% |
| Goodwill | 332,942 | 224,367 | 108,575 | 48.4% |
| Long-term servicing contracts | 268,985 | 169,380 | 99,605 | 58.8% |
| Total | 682,684 | 473,784 | 208,900 | 44.1% |
In particular, the most significant portion of intangible assets stems from the Group's acquisitions, specifically related to the acquisition of doValue Spain and its subsidiaries at the end of June 2019, the business combination with doValue Greece completed in June 2020, and, most recently, the business combination with the Gardant group finalized on November 22, 2024, as summarized in the table below:
| (€/000) | 12/31/2024 | ||||
|---|---|---|---|---|---|
| Intangible assets | Gardant Business Combination |
doValue Spain Business Combination |
doValue Greece Business Combination |
Total | |
| Software and relative assets under development | 4,440 | 11,199 | 33,550 | 49,189 | |
| Brands | - | 14,380 | - | 14,380 | |
| Long-term servicing contracts | 120,038 | 12,173 | 134,384 | 266,595 | |
| Customer Relationships | 2,390 | - | - | 2,390 | |
| Goodwill | 115,763 | 104,346 | 112,391 | 332,500 | |
| Total | 242,631 | 142,098 | 280,325 | 665,054 |
| 12/31/2023 | |||
|---|---|---|---|
| Intangible assets | doValue Spain Business Combination |
doValue Greece Business Combination |
Total |
| Software and relative assets under development | 13,274 | 27,326 | 40,600 |
| Brands | 20,603 | - | 20,603 |
| Long-term servicing contracts | 17,823 | 151,557 | 169,380 |
| Goodwill | 111,534 | 112,391 | 223,925 |
| Total | 163,234 | 291,274 | 454,508 |
48 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP CONSOLIDATED FINANCIAL STATEMENTS DIRECTORS' REPORT OF DOVALUE S.P.A. DOVALUE S.P.A. FINANCIAL STATEMENTS
Tax assets, as detailed below, amounted to €105.2 million at the end of the year, compared to €99.5 million as of December 31, 2023. The €5.7 million increase is primarily driven by the combined effect of changes in direct and indirect taxes, included in "Current Tax Assets" (+€2.5 million), "Other Tax Receivables" (+€4.8 million) which mainly include the VAT credit in doValue S.p.A. and in Gardant S.p.A., and the decrease in "Deferred Tax Assets" (-€1.6 million). The year-on-year variation of this component is mainly explained by the new contribution from the Gardant group (€17.8 million), more than offset by the reversal of DTAs, primarily related to write down on loans due to their conversion into a tax credit.
(€/000)
| Tax assets | 12/31/2024 | 12/31/2023 | Change € | Change % |
|---|---|---|---|---|
| Current tax assets | 7,085 | 4,556 | 2,529 | 55.5% |
| Paid in advance | 961 | - | 961 | n.s. |
| Tax credits | 6,124 | 4,556 | 1,568 | 34.4% |
| Deferred tax assets | 76,702 | 78,351 | (1,649) | (2.1)% |
| Write-down on loans | 24,986 | 40,239 | (15,253) | (37.9)% |
| Tax losses carried forward in the future | 19,982 | 18,230 | 1,752 | 9.6% |
| Property, plants and equipment / Intangible assets | 24,474 | 12,021 | 12,453 | 103.6% |
| Other assets / liabilities | 3,047 | 3,380 | (333) | (9.9)% |
| Provisions | 4,213 | 4,481 | (268) | (6.0)% |
| Other tax receivables | 21,413 | 16,576 | 4,837 | 29.2% |
| Total | 105,200 | 99,483 | 5,717 | 5.7% |
Other assets amounted to €64.2 million, compared to €51.2 million at the end of 2023, reflecting an increase of €13.0 million. This variance is primarily driven by the contribution of the Gardant group, which accounted for €8.0 million, while the remaining difference is mainly attributable to higher advance receivables from client in the Hellenic Region, particularly due to strengthened legal recovery activities.
Below is the breakdown of tax liabilities, which amount to €109.0 million, reflecting an increase of €43.9 million compared to the 2023 balance of €65.1 million. The movement during the year is largely attributable to the inclusion of the Gardant group (€50.9 million), primarily consisting of deferred tax liabilities arising from the preliminary Purchase Price Allocation (PPA) process. The "Other tax payables" component includes liabilities for withholding taxes and VAT, to which the Gardant group contributed €5.7 million.
(€/000)
| Tax liabilities | 12/31/2024 | 12/31/2023 | Change € | Change % |
|---|---|---|---|---|
| Taxes for the year | 19,090 | 10,536 | 8,554 | 81.2% |
| Deferred tax liabilities | 74,584 | 42,623 | 31,961 | 75.0% |
| Other tax payables | 15,315 | 11,937 | 3,378 | 28.3% |
| Total | 108,989 | 65,096 | 43,893 | 67.4% |
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
As of December 31, 2024, financial liabilities - due to banks/bondholders increased from €588.0 million to €733.4 million. Given the acquisition of the Gardant group and the approaching maturity of the 2020-2025 bond, the Group has restructured its debt profile.
During the fourth quarter of 2024, the Group secured a bank financing package provided by an international syndicate of banks. This package consists of a Senior Facilities Agreement (SFA) totaling €526 million, structured into different credit lines: €240 million allocated for the acquisition of the Gardant group, €206 million for refinancing the 2020- 2025 and 2021-2026 bonds, and €80 million for financing and/or refinancing the Group's general corporate purposes and/or working capital.
As of December 31, 2024, €240 million of the SFA was utilized for financing the acquisition, and €110 million was used for the repayment of the bond maturing in 2025. Additionally, an advance drawdown of €96 million was made, intended for the potential refinancing of the bond maturing in 2026. The proceeds from this drawdown were deposited into an escrow account in favor of the banks, pending utilization.
In this regard, it should be noted that in February 2025, doValue refinanced the bond maturing in 2026 entirely through the issuance of a new bond maturing in 2030. Consequently, the escrow deposit was released, reducing the SFA amount by the same amount (see the section "significant events after the end of the end of the year" for further details).
As of December 31, 2024, the debt related to the SFA amounts to €433.7 million. This amount therefore represents the net balance related to the utilization of a portion of the aforementioned credit lines, specifically those dedicated to the acquisition of the Gardant group and the repayment of bond loans, including the amount deposited in escrow, which was later released and repaid.
Thanks to the SFA, on December 23, 2024, doValue, as mentioned above, fully repaid the outstanding principal amount of the 2020-2025 secured bond (€264 million in principal at a fixed annual rate of 5%) ahead of schedule. As a result, as of December 31, 2024, the only outstanding bond remains the 2021-2026 bond, totaling €298.5 million (nominal value of €296.0 million), which was subsequently repaid early in February 2025 following the issuance of a new 2025-2030 bond for €300.0 million in principal at a fixed annual rate of 7%.
As of December 31, 2024, the remaining amortised cost of the Group's main loans and outstanding bonds is as follows:
| (€/000) | ||||
|---|---|---|---|---|
| Other financial liabilities | 12/31/2024 | 12/31/2023 | Change € | Change % |
| Lease liabilities | 43,411 | 41,499 | 1,912 | 4.6% |
| Earn-out | 33,264 | 54,668 | (21,404) | (39.2)% |
| Other financial liabilities | - | 373 | (373) | (100.0)% |
| Total | 76,675 | 96,540 | (19,865) | (20.6)% |
Other financial liabilities at December 31, 2024 are detailed below:
The "Lease liabilities" represent the present value of future lease payments, in accordance with the provisions of IFRS 16.
The "Earn-out" liability at the end of the year includes only the amount related to the acquisition of doValue Greece, amounting to €33.3 million, which is tied to achieving certain EBITDA targets over a ten-year horizon; in the last quarter of 2024, an agreement was reached with the selling party, reducing the amount due for the current tranche from €12 million to €10.8 million, with settlement scheduled for the early months of 2025.
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DOVALUE S.P.A. FINANCIAL STATEMENTS |
|
|---|---|---|---|---|---|---|---|
During the year, following the resolution of the arbitration in Spain, the Earn-out debt related to the acquisition of doValue Spain was settled, totaling €22.4 million, including €4.8 million in interest for late payment (for more details, refer to the Significant events occurred during the year and the "Operational Risks – Legal and Tax Risks" section of the Illustrative Notes).
(€/000) Provisions for risks and charges amount to €23.0 million, marking a decrease of €3.3 million compared to the balance recorded at the end of 2023, which stood at €26.3 million. The breakdown of this item is presented below:
| Provisions for risks and charges | 12/31/2024 | 12/31/2023 | Change € | Change % |
|---|---|---|---|---|
| Legal and Tax disputes | 13,693 | 15,827 | (2,134) | (13.5)% |
| Staff expenses | 749 | 722 | 27 | 3.7% |
| Other | 8,592 | 9,807 | (1,215) | (12.4)% |
| Total | 23,034 | 26,356 | (3,322) | (12.6)% |
Other liabilities show an increase of €16.0 million, rising from a balance of €57.0 million at the end of 2023 to €73.0 million. This variance is primarily due to the contribution of the Gardant group (€22.0 million).
This item consists of payables to personnel amounting to €46.3 million, as well as deferred income and other current liabilities totaling €26.7 million.
Shareholders' Equity attributable to the Parent Company, amounting to €202.5 million (€52.5 million as of December 31, 2023), benefited from the successful completion of the right issue capital increase with preferential subscription rights in December 2024 (€143.1 million net of related costs and capitalized ancillary income), in addition to the conversion into shares of 4 million convertible bonds for a total value of €13.0 million as part of the Gardant group acquisition price.
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|---|---|---|---|---|---|---|---|---|
| -- | ---- | -------------- | ----------------------------------- | -------------------------- | ----------------------------------------- | ---------------------------------------- | ------------------------------------------- | -- |
| (€/000) | ||
|---|---|---|
| Net Working Capital | 12/31/2024 | 12/31/2023 Restated |
| Trade receivables | 263,961 | 199,345 |
| Trade payables | (110,738) | (85,383) |
| Total | 153,223 | 113,962 |
The figure for the year stands at €153.2 million, marking a 34.5% increase compared to €114.0 million at the end of 2023. The rise in Net Working Capital between the two years is influenced by the inclusion of the Gardant group, which was acquired at the end of November and contributed €37.4 million at the acquisition date. Excluding this effect, there is a slight increase of €1.9 million (2%).
When compared to the pro forma revenues of the last 12 months, the Net Working Capital ratio stands at 26%, remaining essentially stable in relation to the same percentage recorded at the end of 2023.
| (€/000) | |||
|---|---|---|---|
| Net Financial Position | 12/31/2024 | 12/31/2023 | |
| A | Cash | 232,169 | 112,376 |
| B | Liquidity (A) | 232,169 | 112,376 |
| C | Current bank debts | (66,075) | (25,506) |
| D | Bonds issued - current | (4,163) | (9,663) |
| E | Transaction costs | (13,114) | - |
| F | Net current financial position (B)+(C)+(D)+(E) | 148,817 | 77,207 |
| G | Non-current bank debts | (368,849) | - |
| H | Bonds issued - non-current | (294,332) | (552,861) |
| I | Net financial position (F)+(G)+(H) | (514,364) | (475,654) |
The net financial position at the end of December 2024 remains negative and amounts to €514.4 million, compared to €475.7 million at the end of 2023.
The financial performance for the year was influenced by planned investments of approximately €23.8 million, primarily in Italy and Greece, as well as the movements in working capital outlined above. Additionally, the Group made tax payments totaling €25.7 million, mainly related to the Hellenic region, and financial charges amounting to €29.8 million.
Notably, in the last quarter of the year, the Group completed the acquisition of the Gardant group, which involved a cash outflow of €180.6 million (net of Gardant's net financial position), a reserved capital increase for 20% of the new Group's share capital amounting to €13.0 million, a right issue capital increase of approximately €150 million, and a new banking facilities package totaling €526 million, also aimed at refinancing existing bonds. Regarding this transaction, as of December 31, 2024, there are outstanding liabilities for unpaid transaction costs amounting to €13.1 million, impacting the net current financial position.
Other transactions during the year included a €3.4 million buy-back of treasury shares and a €22.4 million deposit made by the Parent Company doValue relating to the arbitration in Spain, which was later received by the Spanish subsidiary (for further details, see the section "significant events occurred during the year" and "Operational Risks – Legal and Tax Risks" section of the Illustrative Notes).
FINANCIAL
52 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP CONSOLIDATED FINANCIAL STATEMENTS DIRECTORS' REPORT OF DOVALUE S.P.A. DOVALUE S.P.A. STATEMENTS
As a result of the above-mentioned key financial movements, "Cash" item stood at €232.2 million, compared to €112.4 million at the end of 2023.
In addition to the current cash position, the Group has access to €128.5 million in credit lines, bringing the total available liquidity to approximately €360.7 million.
The net current financial position is positive at €148.8 million (€77.2 million at the end of 2023) and has benefited from the liquidity generated through the capital increase and new financing facilities mentioned above.
| Condensed Cash flow | 12/31/2024 | 12/31/2023 |
|---|---|---|
| EBITDA | 154,045 | 175,345 |
| Capex | (23,769) | (21,361) |
| EBITDA-Capex | 130,276 | 153,984 |
| as % of EBITDA | 85% | 88% |
| Adjustment for accrual on share-based incentive system payments | 1,176 | (5,853) |
| Changes in Net Working Capital (NWC) | (5,895) | (10,673) |
| Changes in other assets/liabilities | (41,885) | (58,301) |
| Operating Cash Flow | 83,672 | 79,157 |
| Corporate Income Tax paid | (25,656) | (27,595) |
| Financial charges | (29,777) | (23,329) |
| Free Cash Flow | 28,239 | 28,233 |
| (Investments)/divestments in financial assets | 2,848 | 2,599 |
| Equity (investments)/divestments | (196,800) | (21,520) |
| Tax claim payment | 400 | - |
| Treasury shares buy-back | (3,421) | (2,115) |
| Transaction costs | (13,114) | - |
| Right Issue | 143,138 | - |
| Dividends paid to minority shareholders | - | (5,000) |
| Dividends paid to Group shareholders | - | (47,992) |
| Net Cash Flow of the year | (38,710) | (45,795) |
| Net financial Position - Beginning of year | (475,654) | (429,859) |
| Net financial Position - End of year | (514,364) | (475,654) |
| Change in Net Financial Position | (38,710) | (45,795) |
It should be noted that for the sole purpose of better representing the dynamics involving the net working capital, a reclassification was made of the movements related to the "Advance to Suppliers" and to the "Contractual Advance from ERB" from item "Changes in other assets/liabilities" to item "Changes in Net Working Capital (NWC)" for a total of €4.5m for 2024 and €25.9m for 2023.
The Operating Cash Flow for the year amounted to a positive €83.7 million (€79.2 million in December 2023) with EBITDA amounting to €154.0 million and investments amounting to €23.8 million. The cash conversion ratio related to EBITDA stands at 85%, slightly down from 88% in 2023, indicating the Group's ability to convert its operational margin into cash even in the presence of the aforementioned investment levels and a lower absolute margin compared to the previous year.
The change in net working capital is negative at €5.9 million (compared to a cash absorption of €10.7 million in 2023). The 2024 variation compared to the previous year was influenced by optimization actions in credit and debt management.
53 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT
CONSOLIDATED STATEMENTS DIRECTORS' REPORT OF DOVALUE S.P.A.
FINANCIAL
DOVALUE S.P.A. FINANCIAL STATEMENTS
The "Change in other assets/liabilities", amounting to -€41.9 million, mainly includes payments related to personnel exits (redundancy) and items related to periodic leases treated according to the IFRS 16 methodology, as well as by disbursements for legal and out-of-court proceedings and the process related to MBO payments compared to the respective accruals.
Corporate Income Taxes paid amount to €25.7 million and are essentially attributable to direct taxes paid in the Hellenic Region (€27.6 million in 2023).
Financial charges paid amount to €29.8 million (€23.3 million in December 2023), reflecting the average cost (mainly at a fixed rate) recorded following the bond issuances and the drawdown of a local line of credit in Greece, closed at the end of the year.
The dynamics outlined above result in a Free Cash Flow of €28.2 million, in line with December 2023 despite a lower EBITDA. This outcome is attributable to better management of net working capital and a reduced negative impact from changes in other assets/liabilities.
The "(Investments)/disinvestments in financial assets" item is positive at €2.8 million and mainly includes collections from the shares of the Italian Recovery Fund alternative investment fund.
The "Equity (Investments)/divestments" line had a significant impact on the net cash flow for the year, amounting to -€196.8 million. This figure primarily reflects the effects of the strategic investment related to the acquisition of the Gardant group, along with the impact of the sale of the Portuguese entities for a total of -€3.0 million.
The Group benefited from a capital increase of €151.3 million (€143.1 million net of transaction costs), providing a significant cash injection in the last quarter of the year.
Additionally, during the year, the Group completed its share buyback program for a total of €3.4 million and recorded -€13.1 million in transaction costs related to the Gardant acquisition.
As a result, the net cash flow for the year shows a negative balance of €38.7 million, compared to a negative balance of €45.8 million in December 2023.

54 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
On January 12, 2024, the Board of Directors decided to cease the operations of Adsolum Real Estate S.L., a company created from the spin-off of the REO business unit of doValue Spain effective January 1, 2021, and dedicated to real estate development projects on land managed within the REO activity of doValue Spain. This process involves offboarding the remaining client, liquidating real estate options, and conducting collective layoffs of personnel.
At the end of 2024, the above process is nearing completion, and the company will presumably be merged directly into doValue Spain in the first months of 2025, as the sole shareholder to date, through the transfer of all assets and liabilities.
The decision to discontinue Adsolum's operations was made due to the challenging market conditions arising from high interest rates and regulatory prospects for rents in Spain, which include limits on rent increases and restrictions on eviction processes.
During the first months of 2024, equity injections were resolved and executed for both subsidiaries in the Iberia region, namely for doValue Spain Servicing S.A. and doValue Portugal Unipessoal Limitada, as their respective equities fell below the limits established by law.
Regarding the events following the agreement reached with the Tax Authority in 2021 by the subsidiary doValue Spain Servicing S.A. (hereinafter "doValue Spain"), on June 7, 2024 the judgment of the High Court of Justice of Madrid was announced rulling in favour of doValue Group, in connection with the partial annulment action brought by Altamira Asset Management Holdings S.L. (hereinafter "AAMH") and related to the latter's obligation to pay the tax claim imposed under the arbitral award.
The arbitral award was issued by the International Court of Arbitration of the International Chamber of Commerce on May 11, 2023, and provided for the reimbursement by AAMH of approximately €28 million, plus legal interest, in favour of the doValue Group and, on the opposite, the payment by doValue S.p.A. (hereinafter "doValue") of the Earn Out, inclusive of passive interests.
Furthermore, doValue started litigation in 2022 against a group of insurers who, in connection with doValue's acquisition of an 85% stake in Altamira Asset Management S.A. (now doValue Spain), insured doValue against losses arising from certain AAMH's breaches under the sale contract. In its judgment dated 30 September 2024, the Court of First Instance of Madrid ruled in favor of doValue. The decision is subject to appeal to the Court of Appeal of Madrid.
It is recalled that the Parent Company doValue underwent a tax audit for the fiscal years 2015, 2016, and 2017, prior to the listing, and that no issues were identified for the year 2015.
Regarding the finding concerning the fiscal year 2016, a hearing was held on May 23, 2024, and on June 21, 2024, the Tax Court issued a ruling that fully upheld doValue's appeal and annulled the 2016 assessment notice. On September 13, 2024, the Tax Authority filed an appeal against the first instance decision.
Regarding the finding concerning the fiscal year 2017, the Parent Company filed a judicial appeal on May 15, 2024. On May 8, 2025, the first instance hearing is scheduled at the Court of Justice.

55 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
On March 20, 2024, the Board of Directors of doValue approved the Group's 2024-2026 Industrial Plan, which, among its various aspects, underlies the estimation processes supporting the carrying value of certain items recorded in financial statements.
The business plan aims for improved profitability and cash flows, also through diversification, innovation and higher efficiency in credit management processes.
The pillar of the Industrial Plan lies in a customer-oriented approach, which will materialize in a new organizational structure. The objective is to become the best partner for banks and investors throughout the credit value chain, including integrating real estate services with credit management.
The Industrial Plan includes, among other things, the maintenance of its significant market share in Southern Europe (15-20%), a greater revenue diversification aiming to generate 35-40% of revenues from non-NPL businesses, improved process efficiency, and maintaining a solid capital structure with the aim of bringing leverage between 2.1-2.3x by 2026. With the Gardant acquisition, the Group confirmed the main strategic levers of the plan however updating the economic and financial objectives. In particular, the Group has set the target of achieving an EBITDA of between €240 million and €255 million in 2026 on revenues of between €605 million and €625 million, with an expected leverage of between 1.3x and 1.5x.
On April 26, 2024, the ordinary shareholders' meeting of doValue was held, which:
On 26 April 2024 the Shareholders' Agreement, pursuant to Article 122, paragraphs 1 and 5 letter b), of the TUF signed on June 13, 2023 (the "Shareholders' Agreement"), between Avio S.à r.l. ("Avio") and Sankaty European Investments S.à r.l. ("Sankaty"and, together with Avio, the "Parties") relating to doValue S.p.A., (the "Company"), concerning the reciprocal rights and obligations in relation to (i) the resignation, co-option and appointment of a member of the board of directors of the Company, as well as (ii) the potential cooperation between the Parties aimed at drawing up and, if necessary, submit a joint list of candidates for the election of the new board of directors and the new board of statutory auditors of the Company (the "Joint Lists") at the first shareholders' meeting of the Company

ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
following the date of the Shareholders' Agreement, convened for the election of the entire board of directors and/or the board of statutory auditors of the Company (the "Nomination Meeting"), is terminated due to expiry of its term. More precisely, the Shareholders' Agreement provided that, should the Parties cooperate and, subsequently, submit the Joint Lists, the Shareholders' Agreements contained therein would cease to be effective upon the conclusion of the Appointment Shareholders' Meeting. On 26 April 2024, the Appointment Shareholders' Meeting of the Company was held in relation to which the Parties had filed the Joint Lists. Accordingly, on the same date, the Shareholders' Agreement ceased to be effective.
doValue and Cardo AI, a fintech specialized in developing technologies for structured finance, have announced a strategic partnership for effective and proactive management of Stage 2 through artificial intelligence. The exclusive partnership focuses on specialized monitoring of Stage 2 loans to assist banks through proprietary models for dynamic risk management and default prediction.
Following the announcement of the binding agreement for the acquisition of Gardant, S&P Global Ratings and Fitch Ratings have affirmed the Company's Issuer Credit Rating and Issuer Default Rating to "BB" with a "Stable" outlook. The rating confirmation and "Stable" outlook reflect the expectation that a successful integration of Gardant will enable doValue to reduce leverage.
On July 11, 2024, doValue Spain entered into a contract for the sale of 100% of the shares of doValue Portugal to a vehicle controlled by Swedish asset manager Albatris, along with certain intercompany receivables held by doValue Spain against doValue Portugal. The transaction was completed on July 24, 2024, and will allow the Group to reduce its financial needs associated with a business unit that was operating on a small scale and with limited growth prospects, given the context of the Portuguese NPL market.
The Extraordinary Shareholders' Meeting of September 11, 2024 resolved the following:
DIRECTORS' REPORT OF DOVALUE S.P.A.
CONSOLIDATED FINANCIAL STATEMENTS
DOVALUE S.P.A. FINANCIAL STATEMENTS

On September 23, 2024, doValue proceeded with the reverse stock split of 80,000,000 existing ordinary shares of doValue (ISIN code IT0001044996; coupon no. 6) into 16,000,000 newly issued ordinary shares of doValue (ISIN code IT0005610958, coupon no. 1), having the same characteristics as the previously issued ordinary shares, at a ratio of 1 new ordinary share for every 5 existing ordinary shares (the Reverse Stock Split).
Upon completion of the Reverse Stock Split, the nominal share capital remains unchanged and therefore equal to €41,280,000.
The reverse stock split has been carried out in accordance with the applicable regulation by Monte Titoli S.p.A. (leal name of Euronext Securities Milan) based on the balances of the accounting day of September 24, 2024 (the socalled "record date") through depository intermediaries.
The official price of doValue ordinary shares traded on the Euronext Milan on September 20, 2024, used to liquidate fractions generated by the reverse stock split, amounts to €1.4202.
On November 22, 2024, doValue completed the acquisition of 100% of the share capital of Gardant S.p.A., following the fulfillment of all conditions precedent related to the transaction, including the required regulatory approvals.
In this regard, it should be noted that on March 21, 2024, doValue, Elliott Advisors (UK) Limited ("EAUK"), and Tiber Investments S.à r.l. ("Tiber"), a company affiliated with funds managed by EAUK, entered into a non-binding agreement outlining the key terms for the potential combination with Gardant S.p.A.. Subsequently, on June 7, 2024, the binding agreement (the "Sale and Purchase Agreement") was signed.
The total consideration for the acquisition of the Gardant group consisted of (i) a total amount of €230 million, of which approximately €181 million was paid in cash and €50.4 million related to the recognition of net financial debt, and (ii) the issuance of 4,000,000 new shares representing a 20% stake in the new Group, resulting from the conversion of a convertible bond subscribed by the sellers. Following the conversion of this convertible bond, the new share capital of doValue amounts to €51,600,000, corresponding to 20,000,000 shares, compared to the previous value of €41,280,000, which corresponded to 16,000,000 shares.
Additionally, Tiber – Gardant's majority shareholder controlled by Elliott – acquired a 17.75% stake in doValue's share capital, while the remaining Gardant sellers took a 2.25% stake. The newly issued shares resulting from the conversion are subject to a lock-up period ranging from 6 to 12 months (12 months for Tiber).
The acquisition was financed through a dedicated term credit facility ("Acquisition Term Facility") of €240 million, which is part of a wider €526 million total bank financing package provided by an international syndicate of 14 banks. This package also includes five-year amortising term loans and a three-year revolving credit facility ("Revolving Facility") of €80 million.
As part of the same transaction, on November 25, 2024, doValue launched a rights issue capital increase for approximately €150 million, which was successfully completed on December 18 with the full subscription of the offered shares, totaling 170,140,355 ordinary shares with no nominal value.
As of December 19, 2024, the new share capital amounts to €68,614,035.50, corresponding to 190,140,355 shares.
Following the completion of the capital increase, in accordance with the agreements with the lending banks, doValue accessed an additional €110 million term credit facility ("refinancing term facility"). This facility, together with the proceeds from the capital increase and available cash, was used to prepay, on December 23, 2024, the bond originally issued for €265 million and maturing in August 2025.
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
58 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
Below is a summary of the main initiatives and most significant mandates for 2024:
59 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT
CONSOLIDATED STATEMENTS
FINANCIAL
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL
STATEMENTS
Below are listed the significant events that occurred after the end of the year that the doValue Group considers nonadjusting events in accordance with IAS 10.
On February 3, 2025, doValue announced its intention to repay the full nominal amount of the Senior Secured Notes maturing in 2026, subject to the completion of certain refinancing transactions providing sufficient net liquidity to fund the repayment.
On the same date, doValue announced the offering of a senior secured bond maturing in 2030, with a total principal amount of €300 million. The proceeds from the offering were used to fully repay the senior secured bond maturing in 2026, originally issued by the company for a total principal amount of €296 million, as well as to cover fees and expenses related to the offering.
On February 5, 2025, the bookbuilding process was completed, resulting in the pricing of the aforementioned senior secured bond at a fixed annual interest rate of 7%, with an issue price of 99.473%. The offering received strong demand from international institutional investors, with orders exceeding the available amount by more than five times.
Following the issuance, doValue repaid the senior secured bond maturing in 2026 for a total principal amount of €296 million, thereby extending the maturity profile of its debt while maintaining a solid liquidity position.
Below are the key servicing contracts signed by doValue Greece:
New Mandates in Cyprus: doValue Cyprus has signed a new NPL contract worth approximately €200 million in GBV. doValue Cyprus will manage the portfolio of Alpha Bank Cyprus, one of the systemic Greek banks with significant activity in the Cypriot market. The portfolio comprises NPLs from approximately 1,700 debtors, with total claims of around €0.4 billion and a GBV of about €0.2 billion. doValue has been appointed as the sole and exclusive servicer, further strengthening the Group's leadership in Cyprus, where it holds over 50% market share.
CONSOLIDATED FINANCIAL STATEMENTS
60 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT
ON THE GROUP
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
New Mandates in Italy: the doValue Group has been awarded new managed assets from Amco through its subsidiary Gardant. The portfolio consists of both UTP and NPL loans, primarily corporate, with a mix of secured and unsecured positions. Additionally, Gardant has taken on the roles of Master Servicer and Special Servicer in a multi-originator NPL securitization promoted by Luigi Luzzatti S.C.p.a., a consortium controlled by 19 Banche Popolari. Including other minor mandates, the total additional managed assets in Italy amount to €1.5 billion since the beginning of 2025. Furthermore, Gardant has been appointed as Servicer, Corporate Servicer, and Calculation Agent for the basket bond program promoted by BPER Banca and Cassa Depositi e Prestiti, backed by the Region of Emilia-Romagna, aimed at financing sustainable investments by local SMEs, with a total value of €0.1 billion.

ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
The Board of Directors approved the Industrial Plan for the 2024-2026 period on March 20, 2024, setting specific financial targets for key variables over the three-year period.
The acquisition of the Gardant group will accelerate the execution of this plan. In particular, Gardant will enable doValue to strengthen its positioning in UTPs and other credit asset classes beyond NPLs, as well as expand into the alternative asset management sector.
The Company has communicated to the market its 2025 guidance, forecasting an EBITDA in the range of €210-220 million.
The Company will focus on completing the integration of the Gardant Group, achieving the expected synergies. At the same time, it will continue executing the business plan, with particular emphasis on diversifying revenue streams and expanding its activities beyond the traditional NPL segment.
The Group's expectations for its current market context are as follows:
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
The financial position of the doValue Group is adequately scaled to meet its needs, considering the activity carried out and the results achieved.
The financial policy pursued is aimed at fostering the stability of the Group, which in view of its operations does not currently or prospectively intend to engage in speculative investment activity.
The main risks and uncertainties, considering the Group's business, are essentially connected to the macroeconomic situation; if the macroeconomic environment in Southern Europe were to deteriorate, the recovery of non-performing loans could become more challenging, and adverse economic conditions might reduce the willingness of financial institutions to extend credit to customers in the geographic markets where the Group operates. This could potentially hinder the growth of new loans under management and reduce the supply of debt available for recovery.
Moreover, despite recent reductions in interest rates by the central banks, uncertainties remain due to the persistence of a high-interest-rate environment which, if rates remain elevated or rise again, could reduce the ability of households and SMEs to repay their debts and this could potentially reduce the revenues generated from the Group's Servicing activities, extending the recovery timelines for loans.
Furthermore, the persistence of high interest rates and increased volatility in the capital markets could lead to a significant rise in financial expenses for the Group, leading to a reduction in available cash flows for shareholders.
In order to assess the going concern assumption upon which this Directors' Report on the Group as of December 31, 2024, is based, the Group has analyzed its funding needs stemming from investment activities, working capital management, and the repayment of debt at their respective maturities.
The Group believes it will meet its aforementioned funding needs through the liquidity generated from the €151.3 million rights issue capital increase, the new €526 million bank financing package (the "Senior Facilities Agreement" - SFA), as well as the cash flow generated from operating and financing activities.
In particular, in 2024, the Group successfully completed the acquisition of the Gardant Group and repaid the bond maturing in August 2025.
Finally, the bond maturing in 2026, outstanding as of December 31, 2024, was fully repaid on February 13, 2025, using the proceeds from the issuance of a new €300.0 million senior secured bond on the same date, with a fixed annual interest rate of 7% and a maturity in 2030. This also allowed the Group to repay €96 million of the credit lines under the SFA, as they were no longer required.
Moreover, consideration was given to:
| 63 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|
|---|---|---|---|---|---|---|---|
| -- | ---- | -------------- | ----------------------------------- | -------------------------- | ----------------------------------------- | ---------------------------------------- | ------------------------------------------- |
From the analyses carried out and on the basis of the assumptions reported above, no uncertainties have emerged in relation to events or circumstances which, considered individually or as a whole, could give rise to doubts regarding the Group's ability to continue as a going concern.

CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

doValue shares have been listed on the Electronic Stock Market managed by Borsa Italiana (now Euronext Milan) since July 14, 2017.
For most of 2024, the stock continued the trend observed in the previous financial year, impacted by a generally negative market sentiment toward the sector and financial tensions affecting some competitors.
In particular, doValue's stock performance reacted negatively to the publication of the restated results as of September 30, 2023, in accordance with IAS 34 in January 2024, as well as to the expectation of a capital increase announced as part of the Gardant group acquisition. The stock price trend reversed and then stabilized following the completion of the capital increase, as uncertainty regarding its terms and the company's financial structure was removed. The stock also benefited from a positive newsflow concentrated in the latter part of the year.
The key statistics on doValue's stock performance are shown in the table below.
| Summary data | Euro | Date |
|---|---|---|
| IPO price | 9.00 | 07/14/2017 |
| IPO price (adjusted for dividends paid) | 6.99 | 07/14/2017 |
| Last closing price of 2024 | 1.44 | 12/30/2024 |
| Number of outstanding shares as at December 31, 2024 | 190,140,355 | 12/30/2024 |
| of which treasury shares as at December 31, 2024 | 555,385 | 12/30/2024 |
| Capitalisation as at December 31, 2024 | 273,802,111 | 12/30/2024 |
| Capitalisation (excluding treasury shares) as at December 31, 2024 | 273,002,357 | 12/30/2024 |
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
As of December 31, 2024, 20.55% of the shares of the Parent Company doValue are held by its largest shareholder, Avio S.a r.l, the reference shareholder, a Luxembourg company whose capital is indirectly owned by FIG Buyer GP, LLC. The latter is the General Partner of Foundation Holdco LP, which is associated with affiliates of Mubadala Investment Company PJSC and certain members of the management of Fortress Investment Group LLC and entities controlled by them.
An additional 2.64% of doValue shares are held by other investors similarly connected with FIG Buyer GP, LLC and other entities affiliated with Foundation Holdco LP, with an overall stake of 23.19%.
Furthermore, 18.20% of the shares are held by Tiber Investment S.à.r.l. – shareholders linked to Mr. Paul Singer, also on behalf of subsidiaries Elliott Investment Management GP LLC, Elliott Investment Management LP, Elliott International LP, and Buckthorn International Limited – while 11.14% is held by Sankaty European Investments S.à r.l., a shareholder linked to Bain Capital Credit Member LLC.
As of December 31, 2024, the residual 47.18% of the shares were placed on the market and 0.29% consisted of 555,385 treasury shares, measured at cost, for a total of €9.3 million held by the Parent Company.
No shareholder exercises any management and coordination power over doValue pursuant to Article 2497 et seq. of the Italian Civil Code, as it does not issue directives to doValue and, more generally, does not interfere in the management of the Group. Accordingly, the strategic and management policies of the doValue Group and all of its activities in general are the product of the independent self-determination of the corporate bodies and do not involve external management by any shareholder.
The Parent Company doValue exercises its management and coordination powers over its subsidiaries as provided for in the legislation referred to above.
As of December 31, 2024, doValue held 555,385 treasury shares, equal to 0.29% of the total share capital.
Following the reverse stock split on September 23, 2024, based on a ratio of 1 new ordinary share for every 5 existing ordinary shares and described in the section "Significant events occurred during the year", the number of treasury shares decreased from 2,776,928 to 555,385.
Their book value is €9.3 million, and they are presented in the Financial Statements as a direct reduction of Shareholders' Equity under "Treasury shares" pursuant to article 2357-ter of the Italian Civil Code.
The ordinary Shareholders' meeting of April 27, 2023, had authorized to purchase treasury shares in one or more transactions, up to 8,000,000 ordinary shares of doValue S.p.A., equal to 10% of the total, for a period of 18 months from the Shareholders' meeting approval. Such authorization was renewed during the Ordinary Shareholders' Meeting held on April 26, 2024, including the option to carry out the purchase through a public tender offer pursuant to Article 102 of the TUF.
During 2024, a total of 266,520 shares (equivalent to 1,332,600 shares before the reverse stock split) were purchased for a value of €3.4 million.
During the year the Group continued to invest in a number of technological innovation projects, which are expected to bring a competitive advantage in the future.

REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
66 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
The doValue Group's business is related to people, and the improvement and development of professional skills are strategic drivers to ensure sustainable innovation and growth. doValue continues to invest in its people through policies aimed at the improvement and development of human resources, with the aim of consolidating a climate of company satisfaction.
As of December 31, 2024, the number of Group employees was 3,458 compared to 3,109 at the end of 2023.
In compliance with the provisions of the "Rules for Transactions with Related Parties" referred to in Consob Resolution no. 17221 of March 12, 2010, as amended, any transaction with related parties and connected persons shall be concluded in accordance with the procedure approved by the Board of Directors, whose most recent update was approved at the meeting held on June 17, 2021.
This document is available to the public in the "Governance" section of the company website www.dovalue.it.
With reference to paragraph 8 of Article 5 - "Public information on transactions with related parties" of the Consob Regulation cited above, it should be noted that:
Pursuant to Consob communication no. 6064293 of July 28, 2006, it should be noted that in 2024 the doValue Group did not carry out any atypical and/or unusual transactions, as defined by the same communication, according to which atypical and/or unusual transactions are those transactions that, due to their significance/relevance, the nature of the counterparties, the subject matter of the transaction, the way in which the transfer price is determined and the timing of the event (close to the end of the year) can give rise to doubts as to the accuracy/completeness of the information in the financial statements, conflicts of interest, the safeguarding of company assets and the protection of minority shareholders.
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
In accordance with the third paragraph of Article 123 bis of Italian Legislative Decree no. 58 of February 24, 1998 (Consolidated Finance Law or TUF), the Report on Corporate Governance is drawn up annually, which is approved by the Board of Directors and published together with the draft financial statements for the year ended December 31, 2024. This document is available in the "Governance" section on the company website www.doValue.it. Together with this Report, the "Remuneration Report" drawn up pursuant to Article 123 ter of the Consolidated Finance Law is also made available.
We inform you that doValue S.p.A. has adopted the simplified rules provided for in Articles 70, paragraph 8, and 71, paragraph 1-bis, of the Consob Issuers Regulation no. 11971/1999, as subsequently amended, and has therefore exercised the option to derogate from compliance with the obligations to publish the information documents provided for in Articles 70, paragraph 6, and 71, paragraph 1, of that Regulation on the occasion of significant mergers, spinoffs, capital increases through the contribution of assets in kind, acquisitions and sales.
During the year, the Group continued to invest in its essential intangible resources, as fundamental and strategic elements for creating value and competitiveness over the long term. The Group's business model, centered on services, evolves thanks to essential intangible resources such as human resources, technological innovation, social responsibility, and environmental sustainability. The key aspects are outlined below.


FINANCIAL STATEMENTS
In application of Consob Communication no. DEM/6064293 dated July 28, 2006, the Parent Company's shareholders' equity and result are reconciled below with the related consolidated amounts.
| (€/000) | 12/31/2024 | 12/31/2023 Restated* | ||
|---|---|---|---|---|
| Shareholders' Equity |
Profit (loss) of the year |
Shareholders' Equity |
Profit (loss) of the year |
|
| doValue's S.p.A. separate Financial Statements | 277,535 | (70,167) | 132,149 | (2,936) |
| - difference arising from the investments' carrying values and the relative subsidiaries' Equity |
(77,538) | - | (53,772) | - |
| - Results of the subsidiaries, net of minority interest | - | 64,553 | - | 1,561 |
| Cancellation of dividends | - | (12,017) | - | (28,329) |
| Other consolidation adjustments | 562 | 19,531 | (7,516) | 11,375 |
| Consolidated Financial Statements attributable to the Shareholders of the Parent Company |
200,559 | 1,900 | 70,861 | (18,329) |
(*) Restated data following the final allocation of Team4 purchase price
Rome, March 20, 2025 The Board of Directors
(€/000)
| 12/31/2024 | 12/31/2023 Restated* |
|
|---|---|---|
| NPE revenues | 353,325 | 366,697 |
| o.w. Revenue from contracts with customers | 353,325 | 357,697 |
| o.w. Other revenues | - | 9,000 |
| REO revenues | 43,825 | 53,193 |
| o.w. Revenue from contracts with customers | 43,820 | 53,191 |
| o.w. Other revenues | 5 | 2 |
| Value added services | 84,972 | 65,841 |
| o.w. Financial (expense)/income | 960 | 1,352 |
| o.w. Revenue from contracts with customers | 12,447 | 10,622 |
| o.w. Other revenues | 70,571 | 49,090 |
| o.w. Other operating (expense)/income | 994 | 4,777 |
| Gross revenues | 482,122 | 485,731 |
| NPE Outsourcing fees | (13,002) | (14,365) |
| o.w. Costs for services rendered | (12,685) | (14,225) |
| o.w. Administrative expenses | (338) | (140) |
| o.w. Other revenues | 21 | - |
| REO Outsourcing fees | (9,327) | (9,684) |
| o.w. Costs for services rendered | (9,327) | (9,684) |
| Value added services Outsourcing fees | (24,648) | (18,525) |
| o.w. Costs for services rendered | (584) | (1,085) |
| o.w. Administrative expenses | (23,847) | (17,383) |
| o.w. Other operating (expense)/income Ricavi netti |
(217) 435.145 |
(57) 443.157 |
| Net revenues | 435,145 | 443,157 |
| Staff expenses | (203,424) | (196,312) |
| o.w. Personnel expenses | (203,779) | (196,336) |
| o.w. Other revenues | 355 | 24 |
| Administrative expenses | (77,676) | (71,500) |
| o.w. Personnel expenses | (2,680) | (1,907) |
| o.w. Personnel expenses - o.w. SG&A | (2,680) | (1,907) |
| o.w. Administrative expenses | (78,233) | (71,536) |
| o.w. Administrative expenses - o.w. IT | (28,377) | (31,076) |
| o.w. Administrative expenses - o.w: Real Estate | (5,328) | (5,216) |
| o.w. Administrative expenses - o.w. SG&A | (44,528) | (35,244) |
| o.w. Other operating (expense) | (169) | (20) |
| o.w. Other operating (expense)/income - o.w. SG&A | (169) | (20) |
| o.w. Other revenues | 3,406 | 1,963 |
| o.w. Other revenues - o.w. IT | 758 | 414 |
| o.w. Other revenues - o.w: Real Estate | 159 | 132 |
| o.w. Other revenues - o.w. SG&A | 2,489 | 1,417 |
| Total "o.w. IT" | (27,619) | (30,662) |
| Total "o.w. Real Estate" | (5,169) | (5,084) |
| Total "o.w. SG&A" Totale costi operativi |
(44,888) (281.100) |
(35,754) (267.812) |
DIRECTORS' REPORT OF DOVALUE S.P.A.
CONSOLIDATED FINANCIAL STATEMENTS

STATEMENTS
(€/000)
| 12/31/2024 | 12/31/2023 Restated* |
|
|---|---|---|
| EBITDA | 154,045 | 175,345 |
| EBITDA margin | 32.0% | 36.1% |
| Non-recurring items included in EBITDA | (10,791) | (3,355) |
| EBITDA excluding non-recurring items | 164,836 | 178,700 |
| EBITDA margin excluding non-recurring items | 34.4% | 37.2% |
| Net write-downs on property, plant, equipment and intangibles | (73,514) | (91,920) |
| o.w. Depreciation, amortisation and impairment | (73,912) | (92,246) |
| o.w. Other operating (expense)/income | 398 | 326 |
| Net Provisions for risks and charges | (18,239) | (16,555) |
| o.w. Personnel expenses | (12,752) | (14,854) |
| o.w. Provisions for risks and charges | (1,487) | (2,289) |
| o.w. Other operating (expense)/income | (177) | 63 |
| o.w. Depreciation, amortisation and impairment | (3,823) | 525 |
| Net Write-downs of loans | 110 | (906) |
| o.w. Depreciation, amortisation and impairment | (9) | (1,021) |
| o.w. Other revenues | 119 | 115 |
| Profit (loss) from equity investments | (2,954) | - |
| o.w. Profit (loss) of equity investments | (2,954) | - |
| EBIT | 59,448 | 65,964 |
| Net income (loss) on financial assets and liabilities measured at fair value | (3,637) | (8,180) |
| o.w. Financial (expense)/income | (3,637) | (8,180) |
| Financial interest and commissions | (29,593) | (30,033) |
| o.w. Financial (expense)/income | (29,593) | (30,302) |
| o.w. Profit (loss) of equity investments | - | 269 |
| EBT | 26,218 | 27,751 |
| Non-recurring items included in EBT | (25,644) | (19,674) |
| EBT excluding non-recurring items | 51,862 | 47,924 |
| Income tax | (12,206) | (41,891) |
| o.w. Administrative expenses | (1,507) | (1,600) |
| o.w. Income tax expense | (10,699) | (40,291) |
| Profit (Loss) for the year | 14,012 | (14,140) |
| Profit (loss) for the year attributable to Non-controlling interests | (12,112) | (4,189) |
| Profit (Loss) for the year attributable to the Shareholders of the Parent Company | 1,900 | (18,329) |
| Non-recurring items included in Profit (loss) for the year | (5,173) | (21,420) |
| O.w. Non-recurring items included in Profit (loss) for the year attributable to Non-controlling interest | (327) | (1,755) |
| Profit (loss) for the year attributable to the Shareholders of the Parent Company excluding non-recurring items |
6,746 | 1,336 |
| Profit (loss) for the year attributable to Non-controlling interests excluding non-recurring items | 12,439 | 5,944 |
| Earnings per share (in Euro) | 0.08 | (1.16) |
| Earnings per share excluding non-recurring items (Euro) | 0.27 | 0.08 |
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
(*) Restated data following the final allocation of Team4 purchase price
70 SUSTAINABILITY
DOVALUE S.P.A. FINANCIAL STATEMENTS
(€/000)
| 12/31/2024 | 12/31/2023 Restated* |
|
|---|---|---|
| Cash and liquid securities | 232,169 | 112,376 |
| Cash and cash equivalents | 232,169 | 112,376 |
| Financial assets | 49,293 | 46,167 |
| Non-current financial assets | 49,293 | 46,167 |
| Equity investments | 12 | - |
| Investments in associates and joint ventures | 12 | - |
| Property, plant and equipment | 52,305 | 48,678 |
| Property, plant and equipment | 52,304 | 48,677 |
| Inventories | 1 | 1 |
| Intangible assets | 682,684 | 473,784 |
| Intangible assets | 682,684 | 473,784 |
| Tax assets | 105,200 | 99,483 |
| Deferred tax assets | 76,702 | 78,351 |
| Other current assets | 21,413 | 16,576 |
| Tax assets | 7,085 | 4,556 |
| Trade receivables | 263,961 | 199,345 |
| Trade receivables | 263,961 | 199,345 |
| Assets held for sale | 10 | 16 |
| Assets held for sale | 10 | 16 |
| Other assets | 64,231 | 51,216 |
| Other current assets | 56,482 | 47,500 |
| Other non-current assets | 7,749 | 3,716 |
| Total Assets | 1,449,865 | 1,031,065 |
| Financial liabilities: due to banks/bondholders | 733,419 | 588,030 |
| Loans and other financing non-current | 663,181 | 552,861 |
| Loans and other financing current | 70,238 | 35,169 |
| Other financial liabilities | 76,675 | 96,540 |
| Other non-current financial liabilities | 52,936 | 50,301 |
| Other current financial liabilities | 23,739 | 46,239 |
| Trade payables | 110,738 | 85,383 |
| Trade payables | 110,738 | 85,383 |
| Tax Liabilities | 108,989 | 65,096 |
| Tax payables | 19,090 | 10,536 |
| Deferred tax liabilities | 74,583 | 42,623 |
| Other current liabilities | 15,316 | 11,937 |
| Employee Termination Benefits | 11,913 | 8,412 |
| Employee benefits | 11,913 | 8,412 |
| Provision for risks and charges | 23,034 | 26,356 |
| Provisions for risks and charges | 23,034 | 26,356 |
| Other liabilities | 73,046 | 57,056 |
| Other current liabilities | 63,324 | 47,969 |
| Other non-current liabilities | 9,722 | 9,087 |
| Total Liabilities | 1,137,814 | 926,873 |

(€/000)
| 12/31/2024 | 12/31/2023 Restated* |
|
|---|---|---|
| Share capital | 68,614 | 41,280 |
| Share capital | 68,614 | 41,280 |
| Share premium | 128,800 | - |
| Share premium | 128,800 | - |
| Reserves | 12,493 | 35,676 |
| Valuation reserve | (8,366) | (2,830) |
| Other reserves | 20,859 | 38,506 |
| Treasury shares | (9,348) | (6,095) |
| Treasury shares | (9,348) | (6,095) |
| Profit (loss) for the year attributable to the Shareholders of the Parent Company | 1,900 | (18,329) |
| Profit (loss) for the year attributable to the Shareholders of the Parent Company | 1,900 | (18,329) |
| Net Equity attributable to the Shareholders of the Parent Company | 202,459 | 52,532 |
| Total Liabilities and Net Equity attributable to the Shareholders of the Parent Company | 1,340,273 | 979,405 |
| Net Equity attributable to Non-Controlling Interests | 109,592 | 51,660 |
| Net Equity attributable to Non-controlling interests | 109,592 | 51,660 |
| Total Liabilities and Net Equity | 1,449,865 | 1,031,065 |


PURSUANT TO LEGISLATIVE DECREE 125/2024


Registered office: Viale dell'Agricoltura, 7 – 37135 Verona Share capital € 68,614,035.50 fully paid-up
Parent Company of the doValue Group Registered in the Company Register of Verona, Tax I.D. no. 00390840239 and VAT registration no. 02659940239 www.dovalue.it

| doValue | |
|---|---|
| SUSTAINABILITY REPORT |
|
| FUNKLINNE TO LASSISLATIVE OVENLE, 125/2104 2024 |
|
| . . 3 0 |
|
| 0 | O |
| CHAPTER 1. THE DOVALUE GROUP [ESRS 2] | 77 |
|---|---|
| METHODOLOGICAL NOTE [ESRS 2 BP-1, BP-2] | 78 |
| 1.1 The Development of a Sustainable Financial System: Group Purpose, Vision, Mission and Strategy |
82 |
| 1.1.1 Strategy, business model and value chain [ESRS 2 SBM-1, Entity Specific] | 82 |
| 1.1.2 Interests and views of stakeholders [ESRS 2 SBM-2] |
88 |
| 1.2 Sustainability strategy and CSRD objectives | 92 |
| 1.2.1 Double materiality analysis | 92 |
| 1.2.2 Roles, responsibilities and performance linked to sustainability | 108 |
| 1.2.3 Governance and risk management | 116 |
| CHAPTER 2. ENVIRONMENTAL VALUE [ESRS E1] | 123 |
| DISCLOSURE PURSUANT TO REGULATION UE/852/2020 - EUROPEAN | 124 |
| TAXONOMY | |
| 2.1 Environmental projects and initiatives | 136 |
| 2.1.1 Commitment to climate change mitigation [ESRS E1-1] | 137 |
| 2.1.2 Policies relating to climate change mitigation and adaptation [ESRS E1-2] | 139 |
| 140 | |
| 2.1.3 Actions and resources in relation to climate change policies [ESRS E1-3] 2.1.4 Climate change mitigation and adaptation objectives [ESRS E1-4] |
141 |
| 2.2 Energy consumption and greenhouse gas emissions | 142 |
| 2.2.1 Energy consumption and mix [ESRS E1-5] | 142 |

| CHAPTER 3. VALUE FOR EMPLOYEES [ESRS S1] | 145 |
|---|---|
| 3.1 doValue and its people | 146 |
| 3.1.1 Material impacts , risks and opportunities and their interaction with the strategy and business model [ESRS S1 SBM-2, SBM-3] |
146 |
| 3.1.2 Actions and processes for monitoring the Workforce | 153 |
| 3.1.3 Workforce metrics and targets [ESRS S1-5] | 154 |
| 3.1.4 The people of doValue | 157 |
| 3.2 Protecting diversity and respect for human rights | 157 |
| Diversity, inclusion, and respect for human rights are fundamental elements of doValue's corporate culture and ESG strategy. |
|
| 3.2.1 Industrial relations and trade union relations [ESRS S1-8, S1-11] | 162 |
| 3.2.2 Remuneration policies and metrics [ESRS S1-10, S1-16] | 164 |
| 3.2.3 Metrics for the Management of Diversity and Respect for Human Rights [ESRS S1-9, S1-12] |
168 |
| 3.2.4 Reporting and Resolution Mechanisms [ESRS S1-17] | 170 |
| 3.3 Training, development and enhancing talents | 170 |
| 3.3.1 Training and skills development metrics [ESRS S1-13] | 170 |
| 3.4 Workplace health and safety | 175 |
| 3.4.1 Health and safety metrics [ESRS S1-14] | 175 |
| 3.5.1 Work-life balance metrics [ESRS S1-15] | 178 |
| CHAPTER 4. BUSINESS RESPONSIBILITY OF THE DOVALUE GROUP | 179 |
|---|---|
| [ESRS S2, ESRS S4] | |
| 4.1 Sustainable management of the supply chain | 180 |
| 4.1.1 Processes and policies to remediate negative impacts in the value chain |
180 |
| 4.2 Transparency, fairness and responsibility in the provision of services | 186 |
| 4.2.1 Policies related to consumers and end-users [ESRS S4-1] | 189 |
| 4.2.3 Actions and processes for monitoring customers | 192 |
| CHAPTER 5. GOVERNANCE OF THE DOVALUE GROUP [ESRS G1] | |
|---|---|
| 5.1 Ethics and business integrity | 200 |
| 5.1.1 Policies relating to corporate culture and ethics [ESRS G1-1, Entity Specific] |
201 |
| 5.1.3 Supply chain management | 206 |
| 5.1.4 Governance and risk management | 211 |

CONSOLIDATED DIRECTORS' REPORT OF DOVALUE S.P.A.
FINANCIAL STATEMENTS DOVALUE S.P.A. FINANCIAL
STATEMENTS
BP-1 – General basis for preparation of sustainability statements
[BP-1 DP 5a] [ BP-1 DP 5bi] [BP-1 DP 5bii]
Directive (EU) 2022/2464, known as the Corporate Sustainability Reporting Directive (CSRD), was transposed into Italian law with Legislative Decree no. 125 of 6 September 2024. The doValue Group, as a public interest entity already required to publish the Non-Financial Statement pursuant to Legislative Decree 254/2016, publishes - starting from the 2024 financial year - the Sustainability Report (hereinafter also "Sustainability Report") in compliance with European reporting standards ESRS (European Sustainability Reporting Standards) and the requirements of other European regulations in force, such as Regulation 852/2020.
The Sustainability Report, relating to the financial year 1 January 2024 - 31 December 2024, is prepared on a consolidated basis, including all the subsidiaries, whether Italian or foreign, which are consolidated on a line-by-line basis in the Consolidated Financial Statements of the doValue Group (hereinafter also just "doValue"). In particular, the following companies are included in the reporting scope1 :
The reporting scope of the Sustainability Report coincides with the scope of the financial reporting, ensuring consistency and comparability between the sustainability information and the financial information reported in the consolidated financial statements2 .

The following chart shows the structure of the Group as of 31 December 2024 and reflects doValue's organic and external growth and diversification over its 20 years of operations.

The Sustainability Report was prepared according to the principles of relevance, faithful representation, comparability, verifiability and comprehensibility in line with the provisions of ESRS 1, Appendix B.
The contents of the Sustainability Report reflect the impacts, risks and opportunities (hereinafter, also "IRO") significant for the doValue Group identified and assessed as part of the double materiality analysis and concern both its own transactions and the upstream and downstream value chain, as described later in the paragraph "Strategy, business model and value chain".
For further details about the double materiality analysis, please refer to paragraph 1.2.1. Information on the coverage of policies, actions, objectives and metrics, as well as data about the value chain, is set out later in the document in the various thematic chapters.
It should be emphasised that doValue has recently completed the acquisition of 100% of the Gardant Group, a transaction that allows to consolidate the Italian market and at the same time to extend the services offered by Gardant in the other countries where doValue is present, significantly increasing the development potential of the Group, in addition to its diversification.
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This acquisition makes it possible to accelerate the execution of the 2024-2026 business plan and further diversify revenues. Gardant, which specialises in credit management and financial services, will contribute its experience and advanced platforms, allowing doValue to compete in key segments of the credit market and achieve significant synergies. The post-acquisition integration process in the doValue Group has begun and is in progress at the date of writing, envisaging the launch of a series of special projects and the implementation of a first set of the Group's regulations with particular reference to the aspects of financial statements and the Management and Coordination Regulations. Among all, for the purposes of this document, note that the Policies concerning the aspects of financial consolidation, as well as the Group Code of Ethics, are implemented at the date of publication, while the other Policies in development will be received and implemented during the first semester of 2025. . Additionally, in 2025 the implementation of additional regulatory areas will be assessed in collaboration with the process owners, in relation to both the needs of the corporate and organisational integration path and the need for procedural alignment with respect to disciplines to be considered relevant and/or functional to specific regulatory obligations.
For the reasons indicated above, where references are made to the Policies in this document, reference is made, unless otherwise expressed, to what is valid as of 31 December 2024 with respect to the Group perimeter, with the exception of the Gardant perimeter.
For further details concerning the transaction, please refer to the paragraph Significant events during the year in the Consolidated Annual Financial Report.
In compliance with the definitions of "time horizons" for reporting purposes required by the ESRS (see ESRS 1, section 6.4), doValue adopts the following time intervals:
It should be noted that, in line with the characterisation and representation of its value chain, for this first year, provided by the Group, for the purposes of reporting and characterising the ESRS with respect to topical standards, the Group considers the most relevant actors and categories identified as:
With reference to the data relating to the value chain, upstream and downstream, the doValue Group reports on Scope 3 emissions in order to meet the reporting obligations E1-6 "Gross Scopes 1, 2, 3 and Total GHG emissions".
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The Scope 3 emission categories subject to reporting are category no. 6 "Business travel" and category no. 7 "Employee Commuting" defined by the guidelines of the GHG Protocol3 . For category no. 6 emissions deriving from employee business travel, including air flights and train travel, are reported, calculated based on the fuel-based methodology. For category no. 7 the emissions deriving from employee commuting are reported, calculated based on the distance- based and average data methodologies starting from the data and information from the Home-Work Travel Plan prepared for the companies of the Italian perimeter. The accuracy of the metrics applied for the calculation of Scope 3 emissions is guaranteed by the authoritative sources used both at national and international level.
In this regard, the doValue Group is committed over time to improving the level of accuracy of the data reported by minimising the use of estimates in favour of precise data as much as possible.
Net of the data relating to the value chain, with respect to which the Group has decided to avail itself of the transitory provisions pursuant to par. 10.2 ESRS 1, the quantitative metrics and monetary amounts communicated are precise and are not subject to assumptions or approximations. Therefore, there are no significant causes of uncertainty in the estimates and results.
It should also be noted that doValue has decided to make use of the transitory provision referred to in paragraph 10.3 ESRS 1 which allows not publishing comparative information for the first reporting year in compliance with the new ESRS standards. Therefore, no methodological differences and changes in the preparation or presentation of sustainability information are reported, nor are errors and/or restatements reported with respect to data and information concerning previous reporting periods.
It should be noted that no additional information was included in the Sustainability Report with respect to what is prescribed by the ESRS standards.
It should be noted that in the preparation of the Sustainability Report, the principle of inclusion by reference was used where possible (see ESRS 1, section 9.1).
The doValue Group has made use of all the transitory provisions set forth in Appendix C: List of gradually introduced report obligations that is applicable to it, net of the metrics related to ESRS S1, which are promptly reported for the entire Group perimeter, with exception made for the category of non-employees (ESRS S1-7).
This Sustainability Report was approved by the doValue S.p.A. Board of Directors on 20 March 2025 and previously submitted to the Risk, Related Party Transactions and Sustainability Committee. Pursuant to art. 8, paragraph 1 of the Decree, the Sustainability Report was the subject of a specific certification of compliance with the provisions of Legislative Decree 125/2024 and the reporting obligations set forth in Article 8 of Regulation (EU) 2020/852 by EY S.p.A. The certification is annexed to the Consolidated Annual Report, in the section "Certifications and Reports".
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To make it easier to read the document, please note that the following terms were used, with the relative meanings:
[SBM-1 DP 40ai, 40aii, 40aiii]
2017 - €77 billion - doBank listing on Borsa Italiana (now Euronext Milan)
2018 - €82 billion - doBank enters the Greek servicing market and announces the acquisition 2019 - €132 billion - of Altamira Asset Management, active in Spain, Portugal and Cyprus: doBank renounces its banking licence and takes the name of doValue, completes the acquisition of Altamira (now doValue Spain) and becomes the market leader in Southern Europe: doValue announces the acquisition of the Greek servicer FPS Loans and Credits Claim management 2020 - €158 billion - doValue completes the acquisition of FPS (now doValue Greece) and becomes market leader in Greece: doValue completes the issue of its first loan
2021 - €150 billion - doValue signs an agreement for the investment in a stake of around 10% in Brasilian fintech company Quero Quitar: doValue completes the issuance of its second senior secured bond: doValue acquires a stake of around 15% in the Irish proptech company Bidx1 2022 - €120 billion - doValue admitted to the STAR segment of Euronext Milan Expiry of the contract with Sareb and off-boarding of the €21 billion portfolio
2023 - €116 billion - doValue completes the acquisition of Team 4 in Spain to strengthen its successful SME Onboarding business unit for the Sky portfolio in Cyprus, and Manuela Franchi is appointed as new Chief Executive Administrator: doValue receives the upgrade from MSCI ESG Research and Moody's Analytics. Respectively from "AA" to "AAA" Leader and from "Limited" to "Robust"
2024 - €136 billion - doValue acquires the Gardant group, consolidating its leadership in the Italian credit management market. As part of the transaction, doValue successfully completed a capital increase and the repayment of the bond issued in 2020. doValue forms a partnership with fintech CardoAI to offer a Stage 2 credit monitoring service. doValue sells its subsidiary doValue Portugal as part of a rationalization of its business scope.
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The doValue Group, as reported in the "Group Structure" Section of the Consolidated Annual Report, to which reference should be made for a more extensive discussion, is the main trader in Southern Europe in the management of credit portfolios and properties deriving from impaired loans.
With more than 20 years of experience and around €136 billion in assets under management4 , the doValue Group is one of the leading operators in Europe in the integrated offering of products along the entire credit life cycle, from origination to recovery to alternative asset management.
The doValue Group offers its customers, both banks and institutional investors, services for administration, management and recovery of bad loans (Non-Performing Loans, or "NPL"), Unlikely to Pay (or "UTP") loans, past due loans (Early Arrears) and Performing Loans, as well as management, administration and development of real estate assets seized in the context of the management of impaired and illiquid loans (Real Estate Owned, or "REO") .
In addition, the Group offers a wide range of value-added services, in particular Master Legal services, Alternative Asset Management, due diligence, financial data processing as well as Master Servicing and structuring activities.
The doValue Group's shares have been listed on Euronext Milan since 2017. In 2022, it was also admitted to Euronext Milan's STAR segment.
doValue's vision is to lead the evolution of the servicing sector, investing in technology while strengthening strategic relationships with customers and expanding its target market. The Group's Mission is to provide best-in-class services in managing credit portfolios and real estate assets by adopting a sustainable, distinctive, professional, conciliating and ethical approach to debtor customers.
With an innovative and sustainable management model, doValue operates in Italy, Greece, Spain and Cyprus through a total workforce of 2,754 employees, divided as follows: Italy 905, Spain 503, Greece 951, Cyprus 395.
The value chain of the doValue Group includes all activities, processes and actors involved both upstream and downstream in business activities. In particular, the relevant counterparties upstream of the value chain include suppliers of goods and services (e.g. consulting services, ICT services, utilities) and the External Network formed by External Professionals, Debt Collection Companies and External Lawyers. On the contrary, the main counterparties downstream of the value chain are customers (i.e. banks and investors) and end consumers (debtors).

The doValue Group, through its business activities, plays a crucial role in the sustainable development of the financial system, contributing to the stability of the economic system by promoting financial inclusion. Managing non-performing loans is crucial for stimulating economic growth, ensuring a more efficient and fair distribution of resources within the company, and facilitating the reintegration of debtor customers into the economic and financial system. The Group is dedicated to supporting the growth of the economic systems of the countries it operates in by promoting the sustainable development of the financial system. It commits to principles of transparency, independence, and integrity towards all Stakeholders, while embodying professional and ethical conduct to support this growth.
In serving community interests, doValue focuses on finding solutions that favour out-of-court agreements with debtor customers, steering clear of lengthy and costly judicial processes. This approach facilitates the reintegration of these customers into the economy as active participants.
doValue provides best-in-class services in managing credit portfolios and real estate assets, aiding its customers in achieving their objectives of reclaiming value. Meanwhile, customers maintain their relationships with debtors and address their needs through the optimal recovery strategy identified by doValue. This approach ensures high satisfaction levels by regularly monitoring the quality service standards agreed upon in contracts.
Sustainability plays a key role in the real estate sector and in mortgage lending in particular. doValue has developed a new service: Re-performing Loans to bring debtor customers back to creditworthiness. A Re-Performing Loan is one that, previously classified as Non-Performing, returns to performing status because the debtor customer has resumed compliance with a new agreed payment schedule. This credit management strategy entails modifying the loan terms in agreement with the creditor to make them more sustainable for the debtor customer, considering their current and actual ability to pay. Through careful analysis and after discussing the debtor customer's financial situation, we can create flexible repayment plans, adjust interest rates, recalculate instalments, and extend the loan duration (up to 40 years) to facilitate the debt payment without compromising the customer's financial sustainability. These solutions not only provide greater opportunity to understand and address the needs of the debtor customer, but also facilitate their quicker reintegration into the financial system, ensuring an approach that is inclusive and sustainable. Furthermore, this strategy safeguards the value of debtors' real estate assets, enabling 85 SUSTAINABILITY
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them to keep their properties and mitigate the risk of substantial losses. It also serves creditors' interests by allowing them to classify the claim as 're-performed', which leads to lower capital absorption. In this context, however, it is essential to prevent moral hazard for debtors: to this end, doValue encourages responsible behaviour by debtors. This strategy emphasises the importance of balancing responsibility and sustainability, catalysing sustainable and lasting economic recovery for all actors.
In carrying out its activities, doValue uses a selected and qualified external network comprising external professionals and credit recovery companies. These companies constantly dialogue with the debtor customer to identify the most appropriate and sustainable solution and evaluate their financial situation.
The External Network, therefore, plays a decisive role in recovery activities and, above all, in creating a relationship of trust with debtors based on transparency, reliability, and fairness. Their professionalism adds significant value to the Group's services' quality and helps build a sustainable credit market.
[SBM-1 DP 40e] [SBM-1 DP 40f] [SBM-1 DP 40g]
The doValue Group is strongly committed to continuing to contribute to the sustainable development of the financial system. The 2024-2026 Business Plan defines the Group's strategic priorities for the three-year period and is based on 5 pillars:
Sustainability is also fully integrated within the 5th Pillar of the Business Plan thanks to the identification of 24 environmental, social and governance objectives.
With reference to environmental issues, doValue aims to significantly increase the share of renewable energies in its global energy mix and achieve sustainable management and efficient use of natural resources.
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In the social sphere, doValue places People at the centre of its strategy. The commitment to diversity, the training of its employees, support for vulnerable groups and respect for human rights strengthen its bond with the territory together with the promotion of socially responsible practices. doValue aims to improve and promote diversity and the social inclusion of all regardless of age, gender, disability, race, ethnicity, origin, religion, economic or any other kind of status.
With reference to the dimension of governance, doValue pursues the objective of encouraging financial inclusion to maintain balance in the financial-economic system.
The following table summarises the sustainability targets integrated into the Business Plan and any corresponding Actions and Metrics.
| Target 2024-2026 | Actions | Monitoring Metrics and KPIs |
Sect. of the document |
ESRS Topic |
||
|---|---|---|---|---|---|---|
| For the environment | ||||||
| Raise awareness about sustainable mobility |
Organisation of webinars dedicated to sustainable mobility (Italian perimeter) |
• Scope 3 emissions Cat. 6 and Cat. 7 |
||||
| Increase the use of public transportation or company shuttles and increase the rental of hybrid cars |
Improve the modal mix as shown by the survey for the doValue Mobility Program (Italian perimeter |
• Scope 3 emissions Cat. 6 and Cat. 7 |
||||
| Improve the management of greenhouse gas emissions |
Improve energy performance through optimisation measures and gradually replace obsolete assets (Italy perimeter/local initiatives) |
• Emission inten sity • Scope 1 and Scope 2 emissions |
2.1.1 2.1.2 2.1.3 2.2 |
E1 | ||
| Maintain the energy efficiency of the main offices |
Renewal of contracts for the procurement of green energy (Italian perimeter) |
• Total energy consumption from renewable sources • Scope 1 and Scope 2 emissions |
||||
| For People | ||||||
| Implement Diversity and Inclusion (D&I) programs |
Involve employees in corporate initiatives on Diversity and Inclusion (D&I) issues |
• % employees who have been involved in D&I programs |
3.3 | S1 | ||
| UN Global Compact Signatory | Launch the process for joining the United Nations Global Compact |
N/A | N/A | |||
| Participate in the "Great Place to Work" survey with a 70% participation rate |
Provide a monthly communication via email to encourage participation in the "Great Place to Work" survey |
• % participation in the "Great Place to Work" survey |
3.1 |
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| Target 2024-2026 | Actions | Monitoring Metrics | Sect. of the | ESRS |
|---|---|---|---|---|
| Certification for gender equality (Bloomberg Index) |
Launch the process for obtaining certification for gender equality |
and KPIs N/A |
document N/A |
Topic |
| Continuously improve partnerships with universities |
(Bloomberg Index) Launch initiatives in partnership with area universities |
N/A | N/A | |
| ESG Ambassador Employee | Achieve the ESG Ambassador Employee recognition |
N/A | N/A | |
| Promote annual training plans that cover both soft and hard skills, in line with business and local needs. |
Integrate the annual training plans with courses in line with the training needs |
N/A | 3.3 | |
| Develop a Group philanthropic plan by 2026 |
Identify philanthropic initiatives to be supported as a Group |
N/A | N/A | |
| Implement an anti- Harassment Policy |
Provide a training course on the Anti-Harassment Policy to 100% of employees |
• % employees who have received training on the Anti Harassment Policy |
3.3 | |
| Provide training on ESG issues to new hires |
• no. of new Provide a training course on hires who have sustainability for new hires received ESG training |
3.3 | ||
| For Sustainable Governance | ||||
| Offer financial re- inclusion services | Develop new services to encourage the financial inclusion of debtors |
• no. of financial re- inclusion services |
1.1 | |
| Digitise Sustainability data | Implement an IT system for the management of sustainability data |
N/A | 1.1 | |
| Increase participation in customer satisfaction surveys |
Provide a monthly communication via email to encourage customer participation in the survey |
• Net Promoter Score |
4.2 | |
| Increase participation in debtor satisfaction surveys |
Provide a monthly communication via email to encourage the participation of debtors in the survey |
• % participation in the survey |
1.1 | |
| Obtain ISO 27001 certification for doValue S.p.A. |
Start the process for obtaining the N/A certification ISO 27001 |
N/A | ||
| Provide continuous training on cyber security for 100% of employees |
• % employees who have Provide a course on cybersecurity received training on cybersecurity |
3.3 | G1, S1, S4 | |
| Maintain ISO 37001 certification for doValue S.p.A. |
Start the process for maintaining ISO 37001 certification |
N/A | 5.1 | |
| Implement artificial intelligence in the e-procurement system |
Launch a specific AI project | N/A | 5.1 | |
| Integrate the assessment of ESG ratings into the e-procurement system |
Integrate specific ESG questions into the suppliers assessment questionnaire that contribute to the formation of the ESG rating |
• no. of suppliers assessed according to ESG metrics |
5.1 | |
| Provide privacy training for 85% of employees |
Provide a training course on privacy to employees |
• % of employees who have received training on privacy |
3.3 |
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Transparency and dialogue have always been the distinctive features of doValue's approach to communication. The Group pays particular attention to listening to Stakeholders, in order to fully understand their interests, needs and expectations. Continuous dialogue with Stakeholders also makes it possible to make informed and strategic decisions and fosters transparency and trust, essential elements for building lasting relationships and creating longterm value by supporting individual and collective growth. In addition, the involvement of stakeholders is a central element of the due diligence procedures carried out by the company and the assessment of double materiality as defined by the ESRS standards.
In addition to shareholders and institutional investors, the Group also considers other categories of Stakeholders to be relevant, including employees, customers, trade unions, suppliers, local communities, debtors, the External Network and Supervisory Authorities. Through the Stakeholder engagement methods detailed below, the interests, opinions and rights of the interested parties are heard so that they can be reflected, where possible, within the business strategy and model.
doValue recognises the essential role that dialogue with shareholders, institutional investors, and other key stakeholders plays in the Company's global success. The development and maintenance of a transparent, constructive and continuous dialogue inspires the work and the stakeholder engagement strategy of the Company and brings mutual benefits with a view to fostering the creation of solid and lasting relationships over time. Structured according to the rules and procedures governing the disclosure of insider information, engagement is aimed at the adoption of the best professional practices applicable and is based on the principles of transparency, timeliness and completeness of information.
Beyond posting key strategic and financial information on the company website, Investor Relations activities encompass continuous interactions with analysts and investors. In 2021, the Company formalised the Engagement Policy, detailing the roles, responsibilities, methods, and forms of dialogue with the Market.
In alignment with doValue's international expansion strategy, investors closely observe the medium-term growth prospects for the Servicing sector. This includes doValue's success in integrating acquisitions, its broader internationalisation efforts, the profitability and cash flow growth profile, and additional opportunities for consolidation and diversification.
The strategy adopted by the Group to address the issues described is based on an integrated approach that provides for the creation of value for customers through actively listening to their needs and expectations with the aim of ensuring the achievement of company objectives in a context of growing competitiveness and market transformation.
The continuous monitoring of service standards involves constant and systematic interaction with customers. The Group's principal contracts stipulate adherence to predefined quality standards and service levels.
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Specifically, the securitisation transactions include strict clauses for performance monitoring and disclosure to investors, rating agencies, and Group customers.
Thus, a series of quantitative Key Quality Indicators (KQI) are regularly monitored to measure compliance with the stipulated service standards. These encompass performance indicators related to expected collection targets, movement of positions in terms of payment collection, and the timely transmission of data streams.
The Group considers monitoring customer satisfaction essential and shares the Customer Satisfaction Survey with them for this reason.
The survey engaged banks, investors, and Special Purpose Vehicles in evaluating customer satisfaction. It focused on addressing customer needs and converting qualitative and quantitative feedback into ongoing actions to improve services and relationships.
The Survey results allow for continuous improvement and raise the quality level of the relationship, responding to customer needs and maximising satisfaction by carefully monitoring the services offered. These insights are particularly valuable given the diverse customer base across various entities. Hence, interaction monitoring occurs not solely at a centralised level but also through dedicated and continuous activities at the local level.
The Group's constant commitment to dialogue and listening to People continues through communication tools and initiatives already launched, such as:
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In addition, continuing from previous years, the People Engagement Survey project took place in 2024. Now in its third year, the project aims to gather and potentially implement employee suggestions on various company aspects, encompassing communication, management, branding, smart working, and more. In 2024, in Italy, Cyprus and Greece, doValue was Certified™ by Great Place To Work®, the global authority on corporate culture, employee experience and leadership behaviours that have generated employee retention and greater innovation.
In addition, communication initiatives were implemented to update on business developments, especially regarding new contracts, and inform on the Group's mission, vision and values.
doValue facilitates employees' interaction with trade union organisations based on the principles of transparency, independence, and integrity. Relations with trade unions are based on a constructive dialectic, without any discrimination or difference in treatment, and are aimed at implementing appropriate and, where possible, cooperative union relations. Special analysis committees are currently being established to strengthen relationships between the Company and employee representatives. These committees will aim to identify the best solutions for the standardised treatment of all employees in terms of professional development, health policies and work-life balance. Employee membership in political parties is not in any way related to their role in the Company.
Aware of the responsibility of its activity, doValue supports the sustainable development of the financial system in the community's interest by seeking solutions to pursue the best management strategy. It promotes greater financial inclusion by enabling debtors to play an economically active role again.
For out-of-court proceedings, doValue uses the External Network, made up of external professionals and debt collection companies who are in constant dialogue with the debtor customer to identify the most appropriate and sustainable solution, evaluating the debtor's financial situation.
Dialogue with the External Network, External Consultants, and External Lawyers is fundamental to the success of the Group's outsourced activities.
The Group's External Networks Function is central to defining and implementing work practices that promote clear, everyday dialogue with these Stakeholders.
The doValue External Network has been carefully selected over the years and comprises professionals with many years of experience in their respective fields. All the professionals are registered in professional registers (Tulps agents, direct and indirect licence, Accountants, Lawyers and Debt Collection Companies).
Membership of professional associations requires professionals to undergo mandatory training to maintain continuous and up-to-date professional competence. This ensures the quality and efficiency of their services. External professionals seeking to collaborate with doValue must adhere to high-quality standards and comply with a checklist of security measures, including privacy and data protection protocols. This ensures an appropriate level of security to safeguard the Group's information assets.
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In 2022, doValue established the principles of its Charter of Values and revised its Code of Conduct for the External Network to align with the high-quality standards outlined in the Group Code of Ethics. Through this, the External Network pledges to uphold the Group's behavioural and ethical guidelines.
The main communication channel is represented by a Management System within which all actors, both internal and external, involved in the recovery process operate and interact. The other engagement methods include ordinary and electronic correspondence, conference calls, web meetings, and face-to-face meetings. Conversations with the External Network involve monitoring and assessing their performance and discussing the approach to handling debtor counterparties in specific situations, such as pandemics, areas affected by seismic events, or regulatory changes. These discussions are essential for addressing the social dimension of the impact of the Group's services.
In turn, the External Network constructively participates in the dialogue by sharing information regarding any system anomalies, new ordinary or transitional legal provisions and any other information that may be of mutual interest in the context of the service provided. The organisation evaluates requests and intervenes where deemed helpful or necessary.
During negotiation activities, the Group Procurement function maintains an ongoing dialogue with key suppliers for technical-commercial evaluations related to each job order and required external supply activity. Based on mutual needs, this approach aims for a win-win outcome for both parties.
Depending on the complexity of the engagement, focus groups and product demos may be organised with suppliers and the requesting department, particularly if the department needs the supplier's support to define the subject of the engagement in detail.
For each engagement, the sourcing strategy is always shared by the Procurement department by preparing a specific document, which in the case of tenders, defines and details the time frame, award criteria, technical criteria to evaluate and related scores, and more generally any element that may be useful for understanding the Group's requirements.
In 2024, the campaign to evaluate suppliers' performance on specific contracts continued both for the Italian sector and at the Group level. This request, filled in directly by the contract managers themselves, constituted a further engagement with Stakeholders.
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The doValue Group conducted the double materiality analysis in line with the provisions of ESRS 1, chapter 3 Double materiality as a basis for sustainability report and ESRS 2 IRO-1, also taking into account suggestions and indications reported in the EFRAG IG 1: Materiality Assessment Implementation Guidelines.
The principle of double materiality (i.e. materiality principle), in line with the ESRS standards, determines the sustainability issues, contemplated in the thematic ESRS, to be included in the sustainability reporting. The assessment of materiality is based on the identification and assessment of impacts, risks and opportunities (in short also "IROs"), as shown below.
The double materiality analysis is divided into two interconnected dimensions:
[IRO-1 DP 53b, 53bi, 53bii] [IRO-1 DP 53ci] [IRO-1 DP 53g]
In particular, the double materiality process was structured into three fundamental phases:
The doValue Group has conducted an assessment of the internal and external context, considering its own transactions and the upstream and downstream value chain in order to identify impacts, risks and opportunities in relation to its business activities, its commercial relationships and the geographies in which it operates.
Specifically, the analysis of the internal context involved the consultation of multiple sources of information and documents, including:
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In addition, doValue has identified the main actors in its value chain, upstream and downstream, and has considered the existing commercial relationships, paying particular attention to the geographical areas in which the Group and its main suppliers and customers operate, in order to intercept any possible and ulterior factors that are generating or may generate negative impacts on people and the environment.
The analysis of the external context, on the other hand, envisaged the following activities:
In addition, developments in the reference legal and regulatory landscape were taken into account and further insights were taken from the study of articles and scientific publications that explore sustainability trends with a specific focus on the financial sector.
The activities to understand the internal and external context have laid the foundations for effectively identifying the impacts, risks and opportunities potentially relevant for the doValue Group. Specifically, the identification of the IROs was carried out through a structured approach, divided into the following phases:
[IRO-1 DP 53biii, 53biv] [IRO-1 DP 53 cii, ciii] [IRO-1 DP 53d, 53e, 53f]
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STATEMENTS
The involvement of stakeholders is a central element of the due diligence procedures carried out by the company (see ESRS, chapter 4 Due Diligence) and the assessment of relevance as part of the double materiality analysis process, as defined by the ESRS standard.
The doValue Group has carried out the mapping of the main Stakeholders and the related methods of involvement, identifying an exhaustive list of internal and external stakeholders which, in line with the indications of the ESRS standards, were grouped into two main categories:
As part of the double materiality analysis, multiple internal functions were involved, identified as affected stakeholders, both at local and Group level, strategic and essential for the identification and subsequent assessment of IROs. These include the Enterprise Risk Management, People, Communication & Sustainability, Finance, Procurement, Facility, Strategic Legal, Compliance & DPO, Portfolio Management & Monitoring, Investor Relations, Business Development & Innovation structures and others. These structures have made their know-how available and actively contributed in the identification and assessment of IROs, providing specific skills and key perspectives to ensure a complete, structured and in-depth analysis. To assess the overall risk profile and optimise the risk management and integration processes, the risks identified by the Group Enterprise Risk Management function were also integrated into the analysis, for a comprehensive and consistent view. These include credit risks, market risks, operational risks, reputational risks, strategic risks and compliance risks.
Aware of the importance of dialogue with stakeholders in the assessment of relevance, doValue aims for the next reporting exercises to involve some key categories of external stakeholders with a dual purpose: to obtain an objective opinion on the impacts, risks and opportunities identified and on the other hand supporting and strengthening the dual relevance assessment conducted at Group level.
The doValue Group conducted the assessment of the impacts, risks and opportunities identified in line with the indications of ESRS 1 General requirements.
To determine the relevance of the impact, the Group has defined the significance of the impacts, both positive and negative, on the basis of the severity and probability of occurrence (which applies only to potential impacts). The severity of the impact was determined through the assessment of the underlying variables:
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL
STATEMENTS
In assessing potential negative impacts on human rights, the severity of the impact was considered a priority over its probability.
With regard to financial materiality, the magnitude, i.e. the scope of the impacts in the event that a risk or opportunity materialises, and the probability that such risks and opportunities will occur were taken into account.
Each IRO was assigned a score on a scale from "1" to "5", where "1" indicates the minimum value and "5" the maximum value. This scoring scale was applied both for the measurement of the severity and the probability of occurrence of impacts, as well as for the measurement of the magnitude and the probability of occurrence of risks and opportunities.
Lastly, the Group has established a threshold parameter in order to determine the relevance of the impacts, risks and opportunities identified. The materiality threshold selected, according to a prudential approach, is equal to 1.5 for both impact and financial materiality. With the aim of verifying the reasonableness of the identified parameter, a back-testing was carried out on the IROs found to be below the threshold in order to ascertain the non-exclusion of relevant issues.
The results of the double materiality analysis process were brought to the attention of the Financial Reporting Officer and shared with the Risk, Related-Party Transactions and Sustainability Committee, the Board of Statutory Auditors and the Board of Directors. Lastly, the results were approved by the Board of Directors on February, 27th, 2025. The doValue Group has implemented a specific internal control system on sustainability reporting. This system was integrated into specific operating procedures. For more details, please refer to par. 1.2.3.
The double materiality process, as part of the broader reporting process, is governed by the "Policy for the preparation of the Sustainability Report pursuant to Legislative Decree 125/2024" approved by the Board of Directors on February, 27th, 2025.

The double materiality analysis led to the identification of sustainability issues relevant to the doValue Group. In particular, the analysis produced 37 material impacts, risks and opportunities associated with the ESRS thematic principles and a further 3 impacts, risks and opportunities associated with sub-subtopics, as shown in the table below:
| ESRS PRINCIPLE |
SUBTOPIC | SUB- SUBTOPIC | DESCRIPTION OF IROs | IROs | Positive/ Negative Impact |
Impact Actual/Pot ential |
|---|---|---|---|---|---|---|
| E1 Climate change |
Climate change mitigation |
N/A | Improve energy efficiency of the offices and of the company car fleet through the adoption of appropriate strategies to reduce energy consumption |
Impact | Positive | Actual |
| N/A | Development of de-carbonisation strategies along the entire value chain and reduction of climate-changing emissions (Scope 3) |
Impact | Positive | Potential | ||
| Energy | Equilibrio tra vita professionale e vita privata |
Inefficient consumption of electricity and fossil fuels and consequent generation of GHG emissions into the atmosphere |
Impact | Negative | Actual | |
| N/A | Purchase of electricity certified from renewable sources and reduction of environmental impact |
Impact | Positive | Actual | ||
| Climate change adaptation |
N/A | Risk that an extreme weather event (e.g. storms, floods) caused by climate change may have negative financial impacts on the doValue Group (e.g. damage to infrastructure and disruption of business activities). |
Risk | - | - | |
| N/A | Increase in Brand reputation con nected to virtuous behaviour in the environmental sphere (e.g. energy efficiency) |
Opportunities - | - | |||
| S1 Own workforce |
Working conditions |
Work-life balance |
Provision of welfare plans and management systems aimed at the protection of people's well-being and work-life balance |
Impact | Positive | Actual |
| Health and safety |
Fair, safe and inclusive working conditions and protection of employee well-being, also including benefits, bonuses and welfare programs |
Impact | Positive | Actual | ||
| Secure employm ent |
Protection of the employment of employees belonging to divestment business units |
Impact | Positive | Actual | ||
| Privacy | Risk of exposure to sanctions and disputes related to human rights violations and discrimination |
Risk | - | - |

| ESRS PRINCIPLE |
SUBTOPIC | SUB- SUBTOPIC | DESCRIPTION OF IROs | IROs | Positive/ Negative Impact |
Impact Actual/Pot ential |
|---|---|---|---|---|---|---|
| N/A | Organisational efficiency and customer satisfaction through investments in technological innovation and in the development of employee digital skills |
Impact | Positive | Actual | ||
| N/A | Adoption of a structured performance evaluation system and personalised training programs aimed at enhancing and developing employees' skills. |
Impact | Positive | Actual | ||
| N/A | Inadequate management of human capital and widespread employee dissatisfaction |
Impact | Negative | Potential | ||
| S1 Own workforce |
Equal treatment | N/A | Implementation of systems aimed at verifying compliance with non-discriminatory practices with reference to the determination of wages |
Impact | Positive | Actual |
| and opportunities for all |
N/A | Increasing workforce satisfaction by ensuring the inclusion of people, enhancing diversity and parity of treatment |
Impact | Positive | Actual | |
| N/A | Adoption of structured controls for the prevention and management of episodes of discrimination within the organisation |
Impact | Positive | Actual | ||
| N/A | Negligence of the Organisation in activities to promote respect for the values of equality, diversity and inclusion in all the geographies in which the Group operates |
Impact | Negative | Actual | ||
| Preventi on and detection in cluding training Incidents |
Provision of adequate anti laundering and anti- corruption training to employees |
Impact | Positive | Actual | ||
| S2 Workers in the value chain |
Health and safety |
Impacts on the health and safety of workers in the value chain caused by workplace incidents and occupational diseases |
Impact | Negative | Actual | |
| Working conditions |
Secure employm ent |
Fair, safe and inclusive working conditions and protection of the well-being of workers in the value chain |
Impact | Positive | Actual | |
| Secure employm ent |
Reputational risk caused by conduct of commercial partners which is not in line with the ethical and compliance requirements of the Group |
Risk | - | - | ||
| Equal treatment | Diversity | Respect for the principles of diversity, equity and inclusion along the value chain |
Impact | Positive | Actual | |
| and opportunities for all |
Secure employment |
Reputational risk linked to irresponsible management of workers along the value chain |
Risk | - | - |

| 98 | DIRECTORS' REPORT | SUSTAINABILITY |
|---|---|---|
| INTRODUCTION | ON THE GROUP | REPORT |
CONSOLIDATED STATEMENTS
FINANCIAL
DIRECTORS' REPORT OF DOVALUE S.P.A.
| ESRS PRINCIPLE |
SUBTOPIC | SUB- SUBTOPIC | DESCRIPTION OF IROs | IROs | Positive/ Negative Impact |
Impact Actual/Pot ential |
|---|---|---|---|---|---|---|
| S4 Consumers and end- users |
N/A | Vulnerable digital infrastructure, ineffective protection of sensitive customer data and increased exposure to data breaches |
Impact | Negative | Potential | |
| N/A | Protection of sensitive data through the adoption or updating of structured data loss prevention systems and training programs for employees on privacy and cybersecurity |
Impact | Positive | Potential | ||
| N/A | Inadequate levels of security and ineffective supervision of external outsourcers, with consequent compromise of the solidity of the Group's information assets and exposure to security risks |
Impact | Negative | Potential | ||
| Information | N/A | Risk deriving from the improper use of privileged information or the disclosure of false and misleading data |
Impact | Negative | Potential | |
| related impacts for consumers and/or end users |
N/A | Adoption of an internal regulatory framework to protect the privacy and confidentiality of information and safeguard corporate reputation, and address information asymmetries in the market |
Impact | Positive | Actual | |
| N/A | Inadequate listening or incomplete or late detection of customer needs and expectations |
Impact | Negative | Actual | ||
| Access to (quality) information |
Ability to effectively exploit digital tools in communication with customers and final debtors with positive financial effects |
Opportunities | - | - | ||
| Appendi x A: entity- specific |
Ability to adapt to the growing demands of new customers, developing new services and areas of expertise and promptly responding to customer needs |
Opportunities | - | - | ||
| disclosures | Neglect of customer care with negative effects on the quality of services provided and customer satisfaction |
Impact | Negative | Potential | ||
| Social inclusion of consumers |
N/A | Development of financial education activities and adoption of policies and strategies to protect financial inclusion and the stability of the financial system |
Impact | Positive | Potential | |
| and/or end users |
Access to products and services |
Offering of innovative and su stainable products (e.g. Re-per forming Loans) that promote financial inclusion and increase the Group's competitiveness in the market |
Opportunities | - | - |

| ESRS PRINCIPLE |
SUBTOPIC | SUB- SUBTOPIC | DESCRIPTION OF IROs | IROs | Positive/ Negative Impact |
Impact Actual/Pot ential |
|---|---|---|---|---|---|---|
| G1 Business conduct |
N/A | Incidents of corruption due to inadequate anti- corruption measures |
Impact | Negative | Potential | |
| Corporate culture Corruption and bribery |
Appendix A: entity- specific disclosures |
Definition of the set of ethical principles (e.g. Code of Ethics), the duties and responsibilities assumed towards all stakeholders who collaborate with the Group to achieve the corporate objectives in communication and in the protection of the final debtor |
Impact | Positive | Actual | |
| Management of | N/A | Integration of sustainability into the processes of selecting and monitoring the performance of suppliers and the External network |
Impact | Positive | Potential | |
| relationships with suppliers |
N/A | Selection of suppliers on the basis of ESG policies in place |
Impact | Positive | Actual | |
| including payment practices |
N/A | Risk deriving from the exchange of information with parties external to the company (suppliers) who are entrusted with operational tasks |
Risk | - | - |
The IROs reflect the business activities of the Group as a whole, considering the corporate structure and the reporting scope as of 31 December 2024, as well as all transactions, activities and actors involved in the value chain, both upstream and downstream, with current and potential effects in the short, medium and long term.
Economic, social and governance sustainability characterises the doValue Group's international growth, actively committed to developing a culture shared with all stakeholders. Solid corporate governance is the basis for the integration of impacts, risks and opportunities into strategy, activities and operations through concrete actions and targeted strategies. For more information, please refer to the following thematic chapters.
The doValue Group assesses any current financial effects through a critical analysis of the relationships between Risks and Opportunities that have emerged as significant from the Double Materiality Process and the economic and financial results reported in the Consolidated Financial Statements involving the structures responsible for preparing the financial document.
From the analysis carried out, no events occurred that had a significant financial impact on the equity and financial position, the economic result and cash flows of the Group with reference to the risks and opportunities identified by the Double Materiality, nor were significant risks or opportunities identified which could lead to significant changes in the book values of assets and liabilities in the next financial statements.
It should also be noted that the Double Materiality analysis, while taking the company Enterprise Risk Management as a reference point, considers longer time horizons and any financial effects of risks and opportunities, is accordingly affected by a probabilistic nature related to the occurrence of the events which could manifest themselves in the coming years.
With specific reference to Climate Change, see what is reported in consideration of the disclosure relating to Chapter 2 "Environmental Value".
[SBM-3 DP 48f]

The doValue Group undertakes to assess the resilience of its strategy and business model with reference to the ability to deal with material impacts and risks and exploit relevant opportunities. This process is intrinsic in the procedures and practices related to strategic planning, as described in paragraph 1.1.1 "Strategy, business model and value chain", as well as in the Enterprise Risk Management process. For more details, see also paragraph 5.1.4 Risk governance and management.
The table below shows the index of contents that shows the report obligations that the doValue Group has fulfilled in the preparation of this Sustainability Report on the basis of the results of the double materiality, indicating the sections of the document in which the relative information is found.
| SECTION | TOPIC | SUBTOPIC SUB- SUBTOPIC |
DISCLOSURE REQUIREMENT | PARAGRAPH/ PAGE NUMBER |
|---|---|---|---|---|
| BP-1 - General basis for preparation of sustainability statements |
||||
| BP-2 - Disclosures in relation to specific circumstances |
||||
| GOV-1 - The role of the administrative, management and supervisory bodies |
||||
| GOV-2 - Information provided to and sustainability matters addressed by the undertaking's administrative, management and supervisory bodies |
||||
| GOV-3 - Integration of sustainability related performance in incentive schemes |
||||
| GOV-4 - Statement on due diligence | ||||
| General information |
GOV-5 - Risk management and internal controls over sustainability reporting |
|||
| SBM-1 - Strategy, business model and value chain |
||||
| SBM-2 - Interests and views ofstakeholders | ||||
| SBM-3 - Material impacts, risks and opportu nities and their interaction with strategy and business model |
||||
| IRO-1 - Description of the processes to identify and assess material impacts, risks and opportunities |
||||
| IRO-2 - Disclosure requirements in ESRS covered by the undertaking's sustainability statement |
||||
| MDR-P - Policies adopted to manage material sustainability matters |
||||
| MDR-A - Actions and resources in relation to material sustainability matters |
||||
| MDR-M - Metrics in relation to material sustainability matters |
||||
| MDR-T - Tracking effectiveness of policies and actions through targets |

| SECTION | TOPIC | SUBTOPIC SUB- SUBTOPIC |
DISCLOSURE REQUIREMENT | PARAGRAPH/ PAGE NUMBER |
|---|---|---|---|---|
| Environmental information |
ESRS E1 - Climate change |
Climate change mitigation Climate change adaptation Energy |
ESRS 2 GOV-3 - Integration of sustainability related performance in incentive schemes |
|
| E1-1 - Transition plan for climate change mitigation |
||||
| ESRS 2 SBM-3 -Material impacts, risks and opportunities and their interaction with strategy and business model |
||||
| ESRS 2 IRO-1 - Description of the processes to identify and assess material impacts, risks and opportunities related to climate |
||||
| E1-2 - Policies related to climate change mitigation and adaptation |
||||
| E1-3 - Actions and resources in relation to climate change policies |
||||
| E1-4 - Targets related to climate change mitigation and adaptation |
||||
| E1-5 - Energy consumption and mix | ||||
| E1-6 - Gross Scopes 1, 2, 3 and Total GHG emissions |
||||
| ESRS S1 Own workforce |
ESRS 2 SBM-2 - Interests and views of stakeholders |
|||
| ESRS 2 SBM-3 -Material impacts, risks and opportunities and their interaction with strategy and business model |
||||
| S1-1 - Policies related to own workforce | ||||
| Social information |
Working conditions Equal treatment and opportunities for all |
S1-2 - Processes for engaging with own workers and workers' representatives about impacts |
||
| S1-3 - Processes to remediate negative impacts and channels for own workers to raise concerns |
||||
| S1-4 - Taking action on material impacts on own workforce, and approaches to mitigating material risks and pursuing material opportunities related to own workforce, and effectiveness of those actions |
||||
| S1-5 - Targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities |
||||
| S1-6 - Characteristics of the undertaking's employees |
||||
| S1-7 -Characteristics of non-employee workers in the undertaking's own workforce |
||||
| S1-8 - Collective bargaining coverage and social dialogue |
||||
| S1-9 - Diversity metrics | ||||
| S1-10 - Adequate wages | ||||
| S1-11 - Social protection |

| SECTION | TOPIC | SUBTOPIC SUB- SUBTOPIC |
DISCLOSURE REQUIREMENT | PARAGRAPH/ PAGE NUMBER |
|---|---|---|---|---|
| S1-12 - Persons with disabilities | ||||
| S1-13 - Training and skills development metrics | ||||
| S1-14 - Health and safety metrics | ||||
| S1-15 - Work-life balance metrics | ||||
| S1-16 - Compensation metrics (pay gap and total compensation) |
||||
| S1-17 - Incidents, complaints and severe human rights impacts |
||||
| Working conditions Equal treatment and opportunities for all |
ESRS 2 SBM-2 -Interests and views of stakeholders |
|||
| ESRS 2 SBM-3 -Material impacts, risks and opportunities and their interaction with strategy and business model |
||||
| S2-1 - Policies related to value chain workers | ||||
| ESRS S2 Workers in the value chain |
S2-2 - Processes for engaging with value chain workers about impacts |
|||
| S2-3 - Processes to remediate negative impacts and channels for value chain workers to raise concerns |
||||
| S2-4 - Taking action on material impacts on value chain workers, and approaches to managing material risks and pursuing material opportunities related to value chain workers, and effectiveness of those actions |
||||
| S2-5 - Targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities |
||||
| ESRS S4 Consumers and end-users |
Information-related impacts for consumers and/or end-users |
ESRS 2 SBM-2 - Interests and views of stakeholders |
||
| ESRS 2 SBM-3 - Material impacts, risks and opportunities and their interaction with strategy and business model |
||||
| S4-1 - Policies related to consumers and end users |
||||
| S4-2 - Processes for engaging with consumers and end- users about impacts |
||||
| S4-3 - Processes to remediate negative impacts and channels for consumers and end- users to raise concerns |
||||
| S4-4 - Taking action on material impacts on consumers and end-users, and approaches to managing material risks and pursuing material opportunities related to consumers and end-u sers, and effectiveness of those actions |
||||
| S4-5 - Targets related to managing material nega tive impacts, advancing positive impacts, and managing material risks and opportunities in materia di diritti umani |

| SECTION | TOPIC | SUBTOPIC SUB- SUBTOPIC |
DISCLOSURE REQUIREMENT | PARAGRAPH/ PAGE NUMBER |
|---|---|---|---|---|
| Corporate culture ESRS G1 Management of Governance Business information conduct suppliers |
relationships with Corruption and bribery |
ESRS 2 GOV-1 The role of the administrative, management and supervisory bodies |
||
| ESRS2 IRO-1 – Description of the processes to identify and assess material impacts, risks and opportunities |
||||
| G1-1 - Corporate culture and business conduct policies |
||||
| G1-2 - Management of relationships with suppliers |
||||
| G1-3 - Prevention and detection of corruption and bribery |
||||
| G1-4 - Incidents of corruption or bribery | ||||
| G1-6 - Payment practices |
The table below illustrates the information elements of ESRS 2 and the thematic ESRSs that derive from other EU legislative acts. For each item of information, the section of the Sustainability Report in which it is treated is indicated, also including those deemed not material by the doValue Group.
| DISCLOSURE REQUIREMENT AND RELATED DATAPOINT | PARAGRAPH |
|---|---|
| ESRS 2 GOV-1 Board's gender diversity, paragraph 21, letter d) |
|
| ESRS 2 GOV-1 Percentage of board members who are independent, paragraph 21, letter e) |
|
| ESRS 2 GOV-4 Statement on due diligence, paragraph 30 |
|
| ESRS 2 SBM-1 Involvement in activities related to fossil fuel activities, paragraph 40, letter d), point i) |
|
| ESRS 2 SBM-1 Involvement in activities related to chemical production, paragraph 40, letter d), point ii) |
|
| ESRS 2 SBM-1 Involvement in activities related to controversial weapons, paragraph 40, letter d), point iii) |
|
| ESRS 2 SBM-1 Involvement in activities related to cultivation and production of tobacco, paragraph 40, letter d), point iv) |
|
| ESRS E1-1 Transition plan to reach climate neutrality by 2050, paragraph 14 |
|
| ESRS E1-1 Undertakings excluded from Paris-aligned Benchmarks, paragraph 16, letter g) |
|
| ESRS E1-4 GHG emission reduction targets, paragraph 34 |
|
| ESRS E1-5 Energy consumption from fossil sources disaggregated by sources (only high climate impact sectors), paragraph 38 |
|
| ESRS E1-5 Energy intensity associated with activities in high climate impact sectors, paragraphs 40 to 43 |

104 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
| narket · scorage |
|---|
| TIFIED |
| DISCLOSURE REQUIREMENT AND RELATED DATAPOINT | PARAGRAPH |
|---|---|
| ESRS E1-6 | |
| Gross Scope 1, 2, 3 and Total GHG emissions,paragraph 44 | |
| ESRS E1-6 | |
| Gross GHG emissions intensity, paragraphs 53 to 55 | |
| ESRS E1-7 | Not material |
| GHG removals and carbon credits, paragraph 56 | |
| ESRS E1-9 | |
| Exposure of the benchmark portfolio to climate-related physical risks, | Not material |
| paragraph 66 | |
| ESRS E1-9 Disaggregation of monetary amounts by acute and chronic physical risk, |
Not material |
| paragraph 66, letter a) | |
| EESRS E1-9 | |
| Location of significant assets at material physical risk, paragraph 66, | Not material |
| letter c) | |
| ESRS E1-9 | |
| Breakdown of the carrying value of its real estate assets by | Not material |
| energy-efficiency classes, paragraph 67, letter c) | |
| ESRS E1-9 | |
| Degree of exposure of the portfolio to climate- related opportunities, | Not material |
| paragraph 69 | |
| ESRS E2-4 | |
| Amount of each pollutant listed in Annex II of the E-PRTR Regulation | Not material |
| (European Pollutant Release and Transfer Register) emitted to air, water | |
| and soil, paragraph 28 | |
| ESRS E3-1 | Not material |
| Water and marine resources, paragraph 9 | |
| ESRS E3-1 Dedicated policy, paragraph 13 |
Not material |
| ESRS E3-1 | |
| Sustainable oceans and seas, paragraph 14 | Not material |
| ESRS E3-4 | |
| Total water recycled and reused, paragraph 28, letter c) | Not material |
| ESRS E3-4 | |
| Total water consumption in m3 per net revenue on own operations, | Not material |
| paragraph 29 | |
| ESRS 2 IRO-1 - E4 paragraph 16, letter a), point i) | Not material |
| ESRS 2 IRO-1 - E4 paragraph 16, letter b) | Not material |
| ESRS 2 IRO-1 - E4 paragraph 16, letter c) | Not material |
| ESRS E4-2 | |
| Sustainable land / agriculture practices or policies, paragraph 24, letter | Not material |
| b) | |
| ESRS E4-2 | Not material |
| Sustainable oceans / seas practices or policies, paragraph 24, letter c) | |
| ESRS E4-2 | Not material |
| Policies to address deforestation, paragraph 24, letter d) | |
| ESRS E5-5 | Not material |
| Non-recycled waste, paragraph 37, letter d) | |
| ESRS E5-5 | Not material |
| Hazardous waste and radioactive waste, paragraph 39 | |
| ESRS 2 - SBM3 - S1 | |
| Risk of incidents of forced labour, paragraph 14, letter f) | |
| ESRS 2 - SBM3 - S1 | |
| Risk of incidents of child labour, paragraph 14, letter g) |

| DISCLOSURE REQUIREMENT AND RELATED DATAPOINT | PARAGRAPH |
|---|---|
| ESRS S1-1 Human rights policy commitments, paragraph 20 |
|
| ESRS S1-1 | |
| Due diligence policies on issues addressed by the fundamental International Labor Organisation Conventions 1 to 8, paragraph 21 |
|
| ESRS S1-1 Processes and measures for preventing trafficking in human beings, paragraph 22 |
|
| ESRS S1-1 Workplace accident prevention policy or management system, paragraph 23 |
|
| ESRS S1-3 Grievance/complaints handling mechanisms, paragraph 32, letter c) |
|
| ESRS S1-14 Number of fatalities and number and rate of work-related accidents, paragraph 88, letters b) and c) |
|
| ESRS S1-14 Number of days lost to injuries, accidents, fatalities or illness, paragraph 88, letter e) |
|
| ESRS S1-16 Unadjusted gender pay gap, paragraph 97, letter a) |
|
| ESRS S1-16 Excessive CEO pay ratio, paragraph 97, letter b) |
|
| ESRS S1-17 Incidents of discrimination, paragraph 103, letter a) |
|
| ESRS S1-17 Non-respect of UNGPs on Business and Human Rights and OECD, paragraph 104, letter a) |
|
| ESRS 2 SBM-3 - S2 Significant risk of child labour or forced labour in the value chain, paragraph 11, letter b) |
|
| ESRS S2-1 Human rights policy commitments, paragraph 17 |
|
| ESRS S2-1 Policies related to value chain workers, paragraph 18 |
|
| ESRS S2-1 Non-respect of UNGPs on Business and Human Rights principles and OECD guidelines, paragraph 19 |
|
| ESRS S2-1 Due diligence policies on issues addressed by the fundamental International Labor Organisation Conventions 1 to 8, paragraph 19 |
|
| ESRS S2-4 Human rights issues and incidents connected to its upstream and downstream value chain, paragraph 36 |
|
| ESRS S3-1 Human rights policy commitments, paragraph 16 |
Not material |
| ESRS S3-1 Non-respect of UNGPs on Business and Human Rights, ILO principles or and OECD guidelines, paragraph 17 |
Not material |
| ESRS S3-4 Human rights issues and incidents, paragraph 36 |
Not material |
| ESRS S4-1 Policies related to consumers and end- users, paragraph 16 |

| DISCLOSURE REQUIREMENT AND RELATED DATAPOINT | PARAGRAPH |
|---|---|
| ESRS S4-1 | |
| Non-respect of UNGPs on Business and Human Rights and OECD guidelines, paragraph 17 |
|
| ESRS S4-4 | |
| Human rights issues and incidents, paragraph 35 | |
| ESRS G1-1 | |
| United Nations Convention against corruption, paragraph 10, letter b) | |
| ESRS G1-1 | |
| Protection of whistle-blowers, paragraph 10, letter d) | |
| ESRS G1-4 | |
| Fines for violation of anti-corruption and anti-bribery laws, paragraph 24, letter a) |
|
| ESRS G1-4 | |
| Standards of anti- corruption and anti- bribery, paragraph 24, letter b) |
[IRO-2 DP 57] [IRO-2 DP 58]


The double materiality analysis led to the exclusion of some thematic principles based on the following reasons:
| ESRS PRINCIPLE | REASONS FOR EXCLUSION | ||||
|---|---|---|---|---|---|
| The analysis of understanding the internal and external context of the doValue Group, both with reference to the so-called own operations and its value chain, did not lead to the identification of impacts, risks and opportunities in terms of water, air and soil pollution. In fact, the Group's business activities concern the management of credit portfolios and properties deriving from impaired loans that do not have a significant impact on the environment. |
|||||
| E2 - Pollution | The main direct and indirect environmental impacts of the doValue Group concern energy consumption, mainly linked to the use of lighting, heating and air conditioning systems to service the offices, data-centre and server rooms, and to a residual extent the withdrawal of water supply for the sanitation service of the offices and the consumption of materials, mainly attributable to typical office supplies. |
||||
| With reference to the Gardant perimeter, on the basis of the analysis of external Due Diligence conducted in order to integrate the investments in the Art. 8 Fund, no IROs were identified in relation to the Pollution topic. |
|||||
| E2 - Water and marine resources |
The analysis of understanding of the internal and external context of the doValue Group, both with reference to the so-called own operations and its value chain, led to the identification of the actual negative impact "Water consumption and consequent depletion of natural water resources" and the "Risk that drought and water scarcity (water stressed areas) have negative financial repercussions on the doValue Group (e.g. interruption of business activities)". However, the assessments assigned by the owner structures involved led to the exclusion of the identified impact and risk, as they were below the materiality threshold set. |
||||
| E4 - Biodiversity and ecosystems |
The analysis of understanding of the internal and external context of the doValue Group, both with reference to the so-called own operations and its value chain, did not lead to the identifi cation of impacts, risks and opportunities in terms of biodiversity. In fact, the Group's business activities concern the management of credit portfolios and properties deriving from impaired loans that do not have a significant impact on the environment. |
||||
| With reference to the Gardant perimeter, on the basis of the analysis of external Due Diligence conducted in order to integrate the investments in the Art. 8 Fund, no IROs in relation to biodiversity were identified. |
|||||
| E5 - Resource use and circular economy |
The analysis of understanding of the internal and external context of the doValue Group, both with reference to the so-called own operations and its value chain, led to the identification of some impacts and risks linked to the flows of incoming resources and waste. For example, the actual negative impact "Consumption of office materials" and the potential negative impact "Excessive production and incorrect disposal of waste" were identified. |
||||
| However, the assessments assigned by the owner structures involved led to the exclusion of the impacts and risks identified, as they were below the materiality threshold set. |
|||||
| The doValue Group consumes materials exclusively for office supplies and stationery products; in addition, the waste produced is generated by typical office activities (e.g. paper, toner, etc.). |
|||||
| S3 - Affected communities | The analysis of understanding of the internal and external context of the doValue Group, both with reference to the so-called own operations and its value chain, did not lead to the identification of impacts, risks and opportunities related to the communities concerned. |
||||
| Types of affected communities envisaged by the standard: i. communities living or working around the undertaking's operating sites, factories, facilities or other physical operations, or more remote communities affected by activities at those sites (for example by downstream water pollution ); |
|||||
| ii. communities along the undertaking's value chain (for example, those affected by the operations of suppliers ' facilities or by the activities of logistics or distribution providers); iii. communities at one or both endpoints of the value chain (for example, at the point of extraction of metals or minerals or harvesting of commodities, or communities around waste or recycling sites); iv. communities of indigenous peoples. |
|||||
| No material positive or negative correlation was found between doValue's business activities, including its commercial relationships, and the affected communities listed above. |
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DOVALUE S.P.A. FINANCIAL STATEMENTS
1.2.2.1 The role of the administrative, management and supervisory bodies [ESRS 2 GOV-1, GOV-2]
doValue employs a traditional administration and control model centred on the Board of Directors, which consists of thirteen members, and the Board of Auditors, which consists of three members (along with two alternate auditors). The shareholders' meeting appoints these bodies.
The Shareholders' Meeting of 26 April 2024 appointed the Board of Directors. It remains in office for three years until the Shareholders' Meeting called in 2027 to approve the financial statements as of 31 December 2026. The Board of Directors is in charge of the ordinary and extraordinary management of the company and has the right to carry out all acts deemed appropriate for the implementation and achievement of the corporate purpose (excluding those that pursuant to the regulations and the Articles of Association are reserved to the Shareholders' Meeting).
The current Board of Statutory Auditors, composed of three Statutory Auditors, among whom the Chairman is elected, and two alternate auditors, was appointed by the Shareholders' Meeting of 26 April 2024 and will remain in office until the Shareholders' Meeting that will approve the financial statements for the financial year 2026. As a Body with Control Function, the Board of Statutory Auditors operates in compliance with the provisions in force on the control of company risks. In addition, the Board of Statutory Auditors is required to ascertain the adequacy of all the functions involved in the control system, the correct performance of the tasks and the adequate coordination of the same, promoting corrective actions for the deficiencies and irregularities discovered.
The Corporate Governance Code for listed companies adopted by Italian Stock Exchange, to which the Company has adhered, in outlining provisions on the governance of listed companies, assigns a central role to the internal board committees.
The doValue Board of Directors has therefore set up two committees with investigative, advisory and/or propositional functions:
The Appointments and Remuneration Committee, composed of five non-executive directors, of which three are independent, supports the Board of Directors in the matter of:
The Risk, Related party transactions and Sustainability Committee, composed of three independent non-executive directors, supports the Board of Directors with adequate investigative activities for decisions relating to the internal control and risk management system, including those relating to the approval of periodic financial reports. It also ensures the monitoring of issues relating to transactions with related parties and those relating to sustainability.
The composition, functioning and responsibilities of the Board Committees are governed by the Regulations of the Appointments and Remuneration Committee and the Regulations of the Risk, Related party transactions and Sustainability Committee.
109 SUSTAINABILITY
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
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DIRECTORS' REPORT OF DOVALUE S.P.A. DOVALUE S.P.A.
FINANCIAL STATEMENTS

The Group publishes information on the composition of the management, management and control bodies on its website, indicating the roles and responsibilities assigned to each member. In addition, a summary curriculum vitae is provided for each member.
The doValue Group has regulated the diversity criteria and policies for the composition of the Board of Directors. This is outlined in the document "Policy on the Composition of Corporate Bodies of the doValue Group," which the Board of Directors approved on 25th February 2021. The Policy requires an appropriate diversification of skills, experience, age, gender, geographical origin and international outlook. The composition of the current Board of Directors adheres to legal requirements on gender balance, as stipulated by relevant laws and regulations, including Article 147-ter, paragraph 1-ter of the Consolidated Law on Finance, and Law no. 160 of 27 December 2019.
In particular, the Board of Directors is composed of seven men and six women (54% men and 46% women); 4 members (62%) are independent.
There is no legal representation of employees or other workers within the administrative, management and control bodies. For more details on the composition of the Board of Directors and the Board of Statutory Auditors, please refer to the "Corporate Offices and Independent Auditors" section of the 2024 Consolidated Annual Financial Report.
Complying with current regulations for listed companies and in line with Corporate Governance Code recommendations, the Board of Directors assumes a pivotal role in the company's governance model.
In compliance with the statutory requirements and its Regulation, the Board of Directors, inter alia;
ON THE GROUP
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FINANCIAL

h) defines the criteria for identifying the most significant transactions to submit for prior examination to the Risk, Related Party Transactions and Sustainability Committee and resolves on related party transactions following the procedures adopted to this end.
In addition, with reference to the topic "Business conduct", the Board of Directors is also responsible for approving the Code of Ethics and the Organisation, Management and Control Model (Legislative Decree 231/2001). For more details, please refer to the section "Governance of the doValue Group".
[GOV-1 DP 21c] [GOV 1 DP 20c] [GOV-1 DP 23a] [GOV-1 DP 23b] [G1-1 GOV-1 DP 5b]
With regard to the professional experience requirements, the Board, in compliance with current legislation, has identified several areas of competence, recommending that all be represented within the Body. The presence of a diversified range of skills and experience ensures the legal representation of all professional profiles, encourages dialogue and contributes to the functioning of the Board.
The members of the Board have various key skills and responsibilities, including:
These skills allow the doValue Board of Directors to guarantee effective and transparent management of the company, in line with the best corporate governance practices.
The following table illustrates, for each Director in office at the date of approval of this document, their respective skills and experience in line with the theoretical profile envisaged. The skills and experience present in the doValue Board of Directors are adequate for managing impacts, risks and opportunities related to ESG issues, and some of the independent members who have specific skills and experience in the field of sustainability also sit on the Risk, Related party transactions and Sustainability Committee. In addition, training and induction on sustainability issues is fundamental to ensure the effectiveness of the ESG strategy and supervision of the related subjects.

DOVALUE S.P.A. FINANCIAL STATEMENTS
|--|
| Professional Skills - Guidance on the Optimal Qualitative and Quantitative composition of the New Board of Directors |
|||||||||
|---|---|---|---|---|---|---|---|---|---|
| DIRECTOR | Manage rial and/or profession al profile of high seniority |
Company management |
Financial services sector |
Risk management |
Sustainability (ESG) and responsibility |
Digital transformation and innovation |
Legal - juridical |
Significant experience on boards of directors |
Specific international vocation and experience |
| ALESSANDRO RIVERA |
X | X | X | X | X | X | |||
| MANUELA FRANCHI |
X | X | X | X | X | X | X | X | |
| ELENA LIESKOVSKA |
X | X | X | X | |||||
| CONSTANTINE MICHAEL DAKOLIAS |
X | X | X | X | X | X | |||
| FRANCESCO COLASANTI |
X | X | X | X | X | X | |||
| JAMES B. CORCORAN |
X | X | X | X | X | X | X | X | X |
| FOTINI IOANNOU |
X | X | X | X | X | X | X | X | X |
| CRISTINA ALBA OCHOA | X | X | X | X | X | X | X | X | X |
| CAMILLA CIONINI VISANI |
X | X | X | X | X | X | |||
| ISABELLA DE MICHELIS DI SLONGHELLO |
X | X | X | X | X | X | X | ||
| GIUSEPPE PISANI |
X | X | X | ||||||
| ENRICO BUGGEA |
X | X | X | ||||||
| MASSIMO RUGGIERI |
X | X |
[GOV-1 DP 22a] [GOV 1 DP 20b] [GOV-1 DP 22b] [GOV-1 DP 22c] [GOV-1 DP 22d]
doValue has adopted the "Policy for the preparation of the Sustainability Report pursuant to Legislative Decree 125/2024", approved by the Board of Directors on February, 27th, 2025, in which the roles and responsibilities of the structures involved in the drafting, approval, review and dissemination of the Sustainability Report of the doValue Group in agreement with the Financial Reporting Officer are formalised.
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DIRECTORS' REPORT OF DOVALUE S.P.A.

STATEMENTS
• It approves the Sustainability Report pursuant to Italian Legislative Decree 125/2024.
• It examines and supervises the sustainability guidelines, objectives and resulting processes and the Sustainability Report of the Group pursuant to Legislative Decree 125/2024 submitted annually to the Board of Directors, including the double materiality analysis and related stakeholder engagement activities, assessing their completeness and reliability, based on the requirements of Legislative Decree 125/2024.
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DOVALUE S.P.A. FINANCIAL STATEMENTS
As reported above, the results of the double materiality analysis, which reflects the impacts, risks and opportunities identified as material for the doValue Group, are shared by the Group Communication & Sustainability structure for acknowledgement and any observations with the Financial Reporting Officer. Subsequently, the Financial Reporting Officer informs the Risk, Related party transactions and Sustainability Committee, the Board of Statutory Auditors and the Board of Directors about the results of the checks carried out. Lastly, the Board of Directors approves the double materiality analysis. These impacts, risks and opportunities complement and guide the corporate sustainability strategy and represent an input for the integration and implementation of policies, actions and objectives on the various sustainability issues. In this sense, the policies and targets set are also brought to the attention of the Board of Directors.
In developing strategies for the entire Group, the Board of Directors takes sustainability objectives into account and integrates ESG factors into business decisions. The monitoring of initiatives and actions with ESG impacts, as well as the assessment, management and mitigation of relevant risks to sustainability is insured through the Risk, Related party transactions and Sustainability Committee, which supports the Board of Directors in defining and assessing sustainability guidelines. The Risk, Related party transactions and Sustainability Committee, in addition to the results of the materiality analysis, also takes into account changes in the regulatory context to define strategies and ESG objectives, also in order to mitigate risks and negative impacts and enhance opportunities and positive impacts.
CONSOLIDATED FINANCIAL STATEMENTS

REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
[GOV-2 DP 29a] [GOV-2 DP 29b] [GOV-2 DP 29c] [GOV-2 DP 29d] [GOV-2 DP 29e]
The doValue 2024-2026 Remuneration Policy, approved by the Shareholders' Meeting of 26 April 2024, outlines an incentive system for members of the administrative, management and control bodies that integrates sustainability objectives.
The new Remuneration Policy, aligned with the horizon of the Business Plan, aims to reward sustainable performance within the Group, encouraging the achievement of the objectives outlined in the Plan and strengthening the ability to retain and attract key management personnel. The detailed and quantifiable ESG objectives represent a significant part of the variable remuneration and are designed to ensure a strong alignment between the company's sustainability priorities and individual performance.
doValue has established a Group Total Reward model that includes all staff members to value the contributions of every employee and consider their respective working conditions:

The Remuneration Policy satisfies the Borsa Italiana Corporate Governance Code, complies with the Issuers' Regulation published by Consob in December 2020, and is in line with the remuneration recommendations of the Corporate Governance Code of the "Corporate Governance Committee" of listed companies. The remuneration system also aligns with the actual results, capital, and liquidity levels of the company. It aims to prevent distortions that might encourage recipients to violate regulations or undertake excessive risk-taking on behalf of the Group. The remuneration policy aligns with the Leadership Model defined by doValue, designed to foster engagement, commitment, and an entrepreneurial attitude among all doValue employees.
Additionally, a strategy to engage investors has been devised, focused on enhancing alignment with stakeholders. This includes active dialogues designed to clarify strategic issues and address findings related to the remuneration framework, in line with the provisions of Article 123-ter of the Consolidated Law on Finance. In consideration of the launch of the new board mandate and the feedback received from shareholders and investors, the new 2024-2026 remuneration policy was prepared with the aim of aligning it with the expectations of investors and proxy advisors, also taking into account a constant dialogue with investors.
The 2024-2026 Remuneration Policy includes the following elements:
In line with the Company's strategic drivers focused on profitable growth, innovation and technological/digital transformation, operational excellence, people engagement and sustainable value creation, the MBO of the DIRS is structured as follows:
Fixed remuneration: the fixed component of the remuneration of Managers with Strategic Responsibilities is composed of the part of the remuneration, linked to the responsibility of the position and the required skills. It includes the gross annual remuneration, any role allowances connected to specific roles within the corporate organization, as well as benefits. In particular, the "benefits" are regulated by the group and national policies relating to categories of employees or second-level bargaining, in force from time to time and aimed at increasing employee motivation and loyalty. The main benefits that can currently be recognized, in addition to what is already provided for by the National Collective Labor Agreement (where applicable) or by the provisions of law, are governed by the internal regulations in force from time to time Variable remuneration: Managers with Strategic Responsibilities, with the exception of Control Functions, are beneficiaries of:
The variable component of the remuneration of the Chief Executive Officer and Executives with Strategic Responsibilities is linked to the achievement of specific ESG targets, which are included both in the annual bonus plan (MBO) and in the three-year long-term incentive plan (LTI).
The 2024 MBO plan of the Chief Executive Officer and Key Management Personnel includes an ESG target, with a weight of 10%.
The KPI is divided into two different indicators (with equal weighting at 5%):

The long-term incentive plan also envisages, among the KPIs of the 2024-2026 cycle, an ESG target with a weight of 10%, broken down into the following indicators:
There are no objectives explicitly linked to climate change, but among the sustainability objectives related to attention to the environment, the doValue Remuneration Policy encompasses the following: "Reduce energy consumption and promote the use of renewable energy in favour of the fight against climate change", envisaging as a monitoring indicator the measurement of Scope 2 emissions, market-based method and the % of certified renewable energy used.
The process for defining, adopting, and implementing the Remuneration Policy considers the delegations from various corporate bodies and the corporate functions involved. It also aims to ensure that each delegated corporate body or function fully exercises the responsibilities defined by external regulations, statutes or internal regulations. The Policy was revised taking into account, in particular, the evolution of the market, the strategies and the risk profile and, as described above, the opinions and interests of the stakeholders involved (e.g. investors and proxy advisors). For further details, please refer to the 2022-2024 Remuneration Policy and the related 2023 Report, available on the corporate website in the Governance - Remuneration section.
The doValue Group has adopted an internal control and risk management system aimed at constantly monitoring the main risks associated with its activities, to be able to guarantee sound and prudent business management consistent with the performance objectives and safeguarding the established corporate assets, as well as in line with the relevant regulations and best practices.
These objectives of the internal control system are pursued through adopting a set of instruments, organisational structures, standards and internal rules to support the process of identification, measurement, management and monitoring of company risks to contribute to the Group's sustainable success. Its functioning is based on control bodies and departments, information flows, and mechanisms to involve the relevant parties and Group governance mechanisms.
The primary responsibility for completeness, adequacy, functionality and reliability lies with the Governance Bodies, and in particular with the Board of Directors, which is responsible for the strategic planning, management, evaluation and monitoring of the overall Internal Control System. In particular, the CEO of the Parent Company serves as a Director responsible for supervising the functionalities of the internal controls and risk management system, pursuant to the Corporate Governance Code of the Italian Stock Exchange. It is instead the Board of Statutory Auditors task to ensure the completeness, adequacy and functionality of the system, ensuring the adequacy of the business departments involved, the correct execution of tasks and the adequate coordination of the same, also by promoting any corrective measures.
In line with the reference best practices, the internal control system aimed at managing risks is divided into various levels:
• level one controls seek to ensure the proper conduct of operations and their carrying out by the company business departments, which are called upon in day-to-day operations to identify, measure, monitor and mitigate the risks arising from the company activities in compliance with the risk management process and the applicable internal procedures;

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DOVALUE S.P.A. FINANCIAL STATEMENTS
Furthermore, over the last few years the review activities of the internal control system have accompanied the Group's international growth, organisational evolution and integration process. The Group's organisational structure underwent a comprehensive review to bolster its international growth. This resulted in the reorganisation of operations into cohesive geographical sectors and the creation of central Group functions.
These functions are tasked with the cross- functional coordination of activities, such as formulating and executing business development strategies and managing corporate processes, ensuring they align with the Group's strategic goals.
The structure of the Group Departments responsible for managing the main corporate risks is directly influenced by the structure of the business processes implemented in the different companies that comprise it and by the nature and relevance of the risks associated with them, as well as by the presence of specific regulatory requirements on risk governance.
The Enterprise Risk Management (ERM) function was established within the Group Organization & Enterprise Risk Management function, in view of the need to ensure coordination in the management of the risks to which the Group's activities are exposed. The Operational Risk Management structure has merged into ERM, which has maintained a position of Focal Point/ Contact for Risk Management Activities in Country Italy with specific reference to the management and monitoring of local operational risks.
In this context, the Enterprise Risk Management (hereinafter "ERM") function ensures an integrated management of external risks, strategic and financial, operational (for example transactional, business, conduct, fraud, informatics and legal), reputational and legal throughout the Group, acting as a facilitator of business growth and development by identifying, measuring and managing potential risks that may affect the Group.
The main organizational responsibilities of ERM are to ensure a Risk-Informed approach, that is to provide information to the Management of doValue, to the Board of Directors and other corporate bodies in order to support the decisionmaking process and ensure integrated monitoring for risk categories potentially applicable at Group level in line with the second level controls model.
ERM defines a common framework at the Group level for the identification, assessment, measurement, and monitoring of risks, and provides support for determining risk tolerance thresholds, analyzing deviations, and identifying, with the active contribution of risk owners, mitigation plans and actions. Regarding the monitoring and management of risks within the Group, an information flow system has been implemented from Group functions, local Risk Management teams, and other functions, where necessary and in accordance with first-level risk ownership, relating to the different types of risks. The outcomes of these analyses are compiled into a "Tableau de Bord" (TdB) to create an overview of the risks monitored at the Group level.

In synergy with the evolution of the European regulatory and legislative context, the doValue Group has formalized enterprise risk management through the Group Policy on the Enterprise Risk Management Framework, as a key component for the development and maintenance of solid ERM practices. The ERM Framework clearly positions the risk management process at the core of the value chain, between the mission, vision, and core values of the Organization, and its performance. Risk management is thus an integral part of the definition of development, strategy, and processes, including for subsidiaries, which are required to adopt the principles of the Policy in managing their own business risks.

The ERM framework consists of four main phases: the first is the risk identification phase. This phase involves the identification of events that may adversely affect the achievement of objectives. The universe of risks potentially applicable to doValue has been divided into different categories, identifying, for example, also specific KRI indicators for the Group companies, shared with the local risk functions for operational risks. This list is regularly updated according to changes in the company's processes/risks.
The risk measurement/assessment approaches used in doValue differ according to different types of risk categories and can be qualitative (for example, for reputational risk monitoring) or quantitative (e.g., for financial risk, operational risk) and is carried out with the support of the Local Risk and/or the Risk Owner as a local or group function, based on the risk categories.
In the risk response/treatment phase, risks arising during the previous phase are highlighted and decisions on actions to be taken to mitigate risks and bring them within predefined thresholds are defined. The ERM, together with the Risk Owner, determines how to reduce/mitigate, transfer or avoid risks considered "unacceptable"; Mitigation actions are tracked and detailed in terms of ownership and resolution time-frame, and are regularly monitored by the function until their closure.
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DOVALUE S.P.A. FINANCIAL STATEMENTS

Finally, in the last phase of risk monitoring and reporting, the ERM function collects and represents in the Tableau de Bord ERM the performance of the risks monitored, their trends and their developments in order to ensure awareness of the Social Organs, which are regularly informed. In particular, the ERM Tableau de Bord is shared with the Chief Executive Officer, the Committees and the Board of Directors of doValue and its contents may change according to the developments of the Company.
[GOV-5 DP 36a] [GOV-5 DP 36b] [GOV-5 DP 36c] [GOV-5 DP 36d] [GOV-5 DP 36e]
In 2024, in line with regulatory developments, the doValue Group adopted a robust and structured Internal Control System in relation to sustainability reporting. doValue's Internal Control System is aimed at constantly monitoring the main risks associated with its operations, in order to guarantee sound and prudent management of the company consistent with performance objectives and the protection of company assets, in line with reference standards and best practices. In particular, the Internal Control System on Sustainability Reporting (SCIRS) was fully integrated with the Internal Control System already in place for financial report. The system was structured in line with the most widely used and widespread reference framework at global level: the CoSO Framework. Specifically, the system adopted by doValue provides for an Entity Level Control (ELC) catalogue that includes both general controls that meet the requirements for financial and sustainability reporting and specific controls on sustainability report. The catalogue has been structured according to the 5 pillars and the related 17 principles of the CoSo Framework. In addition, each control is related, where applicable, to the ESRS 2 principles. For each ELC identified, the Control Function of the Financial Reporting Manager assesses the level of supervision by the Group. In addition, the same function also identifies the most relevant sustainability indicators subject to reporting in the Sustainability Report (defining the so-called "Scoping"), based on the risk associated with them, and assesses the adequacy of the reporting process, involving the employees in charge of providing the data and planning interviews with them in order to review how the data is extracted, processed, controlled and transmitted for the purposes of the doValue Group's sustainability reporting. In this context, the function identifies any findings and the related action plan. Any shortcomings identified are measured through the same approach adopted by all control functions of the doValue Group, which provides for assigning a rating from low to critical based on the severity of the impact (measured on a scale of 5 values from low to high) and the probability of occurrence (unlikely, probable, very probable). The impact produced by the shortcomings identified on the mitigation of risks is assessed in financial, reputational and regulatory terms.
The Control Function of the Financial Reporting Manager periodically informs the latter about the scoping and the results of the controls carried out, both with reference to the overall assessment of the Internal Control System (ELC) and with reference to specific indicators (ESRS) subject to assessment reported through the Annual Report. The Report illustrates the scoping activities, the checks carried out, the results of the same and any shortcomings found in both the financial and sustainability areas.
By way of example, but not limited to this, the main risks identified during the preliminary evaluation carried out on the process of preparing the Sustainability Report 2024 concern shortcomings in the controls aimed at ensuring full correspondence between the data extracted from the management systems and the data reported in the Sustainability Report.

The doValue Group integrates due diligence into company strategy and processes, as detailed below.
| Key elements of due diligence regarding | Disclosure requirements | Section | Disclosure relating to | ||
|---|---|---|---|---|---|
| sustainability | Human resources |
Environment | |||
| a. | Integration of due diligence into governance, strategy and business model |
ESRS 2 GOV-2 ESRS 2 GOV-3 ESRS 2 SBM-3 ESRS 2 SBM-3-E1 ESRS 2 SBM-3-S1 ESRS 2 SBM-3-S2 ESRS 2 SBM-3-S4 |
1.1.1 1.2.1.1 … |
X X X X X X |
X X X X |
| b. | Involvement of stakeholders | ESRS 2 GOV-2 ESRS 2 SBM-2 ESRS 2 IRO-1 ESRS IRO-2 ESRS 2 MDR-P S1-2 S2-2 S4-2 |
1.1.2 … |
X X X X X X X X |
X X X X X |
| c. | Identification and assessment of negative impacts on people and the environment |
ESRS 2 IRO-1 ESRS 2 SBM-3 ESRS 2 SBM-3-E1 ESRS 2 SBM-3-S1 ESRS 2 SBM-3-S2 ESRS 2 SBM-3-S4 |
1.2.1.2 … |
X X X X X |
X X X |
| d. | Adoption of measures to address negative impacts | ESRS MDR-A E1-1 E1-3 E5-2 S1-4 S2-4 S4-4 |
X X X X |
X X X |
|
| e. | Monitoring of the effectiveness of these efforts | MDR-T/E1-4 MDR-T/S1-4 E1-6 E5-5 S1-6 S1-8 S1-10 S1-11 S1-14 S1-16 S1-17 |
X X X X X X X X |
X X X |
| 1 | 2 |
|---|---|
REPORT INTRODUCTION DIRECTORS' REPORT
ON THE GROUP
121 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
Below is a list of Policies and Codes that doValue adopts for each material topic, with the aim of preventing, mitigating and managing negative impacts, actual and potential, and mitigating risks and seizing opportunities. In drafting the Group's Policies and regulatory documents, it takes into account the interests of internal and external stakeholders through dialogue and an approach aimed at continuous improvement of performance, ensuring regulatory compliance, monitoring of best practices and the implementation of an adequate and robust system of internal control.
| Document | Key elements | Responsible for implementation |
Available on the website |
ESRS Topic |
|---|---|---|---|---|
| Organisation, management and control model pursuant to Legislative Decree 8 June 2001, no. 231 |
Control mechanisms for the prevention of predicate offences |
All employees and third parties |
Yes | Cross cutting |
| Group Code of Ethics | Standards and principles of Ethics and Conduct that govern the Group's activities and the relationship with Third Parties |
All employees and third parties |
Yes | Cross cutting |
| Charter of Values | Principles and Values of the Group on sustainability and corporate culture |
Yes | Cross cutting | |
| Whistleblowing Policy | Reporting mechanisms | No | S1 S2 S4 G1 |
|
| Use and management procedure for the whistleblowing system |
Reporting mechanisms | Yes | S1 S2 S4 G1 |
|
| Anti-corruption Policy (UNI ISO 37001:2016) |
Controls and safeguards for the prevention of corruption risk |
Top Management | Yes (extract) G1 | |
| Procedure for the implementation of the management system for the prevention of corruption (UNI ISO 37001:2016) |
Controls and safeguards for the prevention of corruption risk |
Top Management | No | G1 |
| AML Policy | Controls and safeguards for the prevention of money laundering risk |
Top Management | Yes | G1 |
| Anti-Harassment operational policy | Principles and measures for the protection of the psycho-physical well-being of people and the prevention of harassment in all forms |
Local functions People |
S | S1 G1 |
| Policy on Diversity & Inclusion | Principlesand measures for the protection of people's diversity and guarantees for social and professional inclusion |
People | Yes | S1 G1 |
| Training Procedure | Organisation and management of training activities |
Local People | No | S1 |
| Policy on the Corporate Bodies of the doValue Group and their composition |
The Policy provides for the composi tion rules for the appointment of the corporate bodies, in compliance with the principles of fairness, competence and diversification |
Nominations and Remuneration Committee |
Yes | S1 G1 |

| Document | Key elements | Responsible for implementation |
Available on the website |
ESRS Topic |
|---|---|---|---|---|
| Sustainability Policy | Areas of the organisation's commitment with respect to sustainability issues, provides the Guiding Principles relating to social and environmental areas |
Communication & Sustainability |
Yes | S1 S2 S4 G1 |
| Guidelines on environmental issues | Operating Guidelines for the management of sustainability issues and the promotion of sustainable behaviour |
Communication & Sustainability |
No | E1 S1 S2 S4 G1 |
| Policy for the preparation of the Sustainability Report pursuant to Legislative Decree 125/2024 |
Process of drafting, approval, review and dissemination of the Sustainability Report of the doValue Group in compliance with current regulations |
Communication & Sustainability |
No | Cross Cutting |
| Supplier List management procedure | General principles and guidelines of sourcing processes relating to the procurement of goods and services |
Local Procurement | No | S2 G1 |
| Purchasing Sourcing Management Procedure |
Supplier selection and qualification process |
Local Procurement | No | S2 G1 |
| Engagement Policy | Process for describing roles, responsibilities and methods and forms of dialogue with the Market |
Investor Relations | Yes | S2 S4 G1 |
| IT Security Policy | Security rules and standards relating to the use of the Group's IT resources |
Data Protection Officer Global & Local |
Yes | S1 S2 S4 G1 |
| Digital Disconnection Policy | The Policy focuses on the issues of personal data protection and the guarantee of digital rights, guaranteeing employees the possibility of disconnecting outside of working hours |
Local People | No | S1 |
| Group Policy Enterprise Risk Management Framework |
Essential tool for developing and maintaining ERM practices |
ERM | No | Cross Cutting |
| Occupational Risk Plan and Health and Safety Policy |
Outline the actions to be taken to prevent occupational risks |
People | No | S1 S2 S4 |
| Policy on the management of conflicts of interest |
Selection of suppliers which establish the principles and procedures to be followed in the selection of intermediaries |
Procurement | Yes | S2 G1 |
| Procurement Policy (currently under review) |
Governs the selection process, on-boarding, due diligence, pre-qualification, approval/authority matrix, performance monitoring, risk monitoring and management Disciplina il processo di selezione, on-boarding, due diligence, prequalificazione, matrice di approvazione/autorità, monitoraggio delle prestazioni, monitoraggio e gestione dei rischi |
Procurement Procurement |
No No |
S2 G1 |






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124 SUSTAINABILITY
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS

Regulation EU/2020/852 introduced the EU Taxonomy as part of the European Commission's action plan to redirect flows of capital to a more sustainable economic system. The taxonomy is a classification system to establish which economic activities we can consider environmentally sustainable in the EU context. The purpose of the directive is to protect private investors from greenwashing while at the same time helping companies to understand which types of investment are necessary to make their economic activities sustainable from the environmental viewpoint.
The EU Taxonomy stipulates that economic activities can only be deemed environmentally sustainable ("aligned") if they exhibit specific characteristics enabling them to make a substantial contribution to at least one of the following environmental objectives:
To be classified as aligned, the admissible activities must:
To evaluate compliance of the admissible activities with these requirements, the European Commission defined a set of specific technical screening criteria for each economic activity mentioned in the Delegated Act on Climate (EU Delegated Regulation/2021/2139) and its updates and in the Delegated Act on the Environment (EU Delegated Regulation/2023/2486).
doValue closely monitors the evolution of the regulatory package related to the EU Taxonomy, the official FAQs, and professional guidelines in this field.
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
125 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

FINANCIAL STATEMENTS
The scope of the doValue Group subject to the requirements of EU Regulation 2020/852 coincides with the scope of consolidation with indication of the individual Legal Entities of reference.
In continuity with the activities carried out for previous disclosures, doValue conducted the 2024 eligibility assessment by associating the Group's economic activities with the descriptions of eligible activities provided for by the Climate Delegated Act, the Complementary Climate Delegated Act (EU Delegated Regulation/2022/1214) and the Environmental Delegated Act (EU Delegated Regulation/2023/2486), with reference to the activity codes of the Statistical Classification of Economic Activities in the European Community (NACE codes) and considering the business activities actually carried out by the Group.
At this stage, the inclusion of the Group's economic activities among those listed was assessed, regardless of whether these activities were eligible to meet at least one of the technical screening criteria established by the same legislation.
From the analyses carried out by comparing the economic activities of the individual Group companies with the activities mapped by the Delegated Acts, the following Group companies are reported as carrying out eligible economic activities:
In addition, in line with best practices, the possible presence of any CapEX aimed at reducing the Group's emission impact (so-called "CapEX C") was also assessed, with particular reference to the "Construction and Real Estate" area. The analysis provided results mainly with reference to the activity "7.3 Installation, maintenance and repair of energy efficiency equipment", evaluating:

| Eligible activities under the European Taxonomy | ||||||
|---|---|---|---|---|---|---|
| Activities | Description | NACE codes |
doValue activities |
Climate change mitigation |
Climate change adaptation |
|
| 7.7. Acquisition and ownership of buildings |
"Purchase of real estate and exercise of ownership on such real estate" |
L68 | Revenues from the management of real estate assets as collateral for the NPL business |
|||
| 8.1. Data processing, hosting and related activities |
"Storage, manipulation, management, movement, control, display, switching, interchange, transmission or processing of data through data centres including edge computing" |
J63.11 | Revenues from the core business of the subsidiary doData |
|||
| 7.3 Installation, maintenance and repair of energy efficiency equipment |
"Individual restructuring measures consisting of the installation, maintenance or repair of energy efficiency equipment" |
- | Investments aimed at reducing the Group's emission impact (CapEX C) |
It should be noted that the Group considers activity 7.7 as eligible from a precautionary perspective, in line with an extensive interpretation of the activity, with reference to the following cases abstractly applicable to the business:

CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
The Group conducted the alignment analysis by assessing compliance with the established technical screening criteria within the framework of the Climate Delegated Act, the Complementary Climate Delegated Act and the Environment Delegated Act as described in the preceding paragraph, by identifying the areas already in line with the technical screening criteria, on which it will concentrate its commitment and implement controls. Because of the gaps identified at present regarding the technical screening criteria, today, the doValue Group has no aligned activities but is undertaking to seize the opportunities of the criteria to increasingly improve its sustainability performance. Below is an overview of a few significant elements in the alignment assessment of the activities eligible for Taxonomy.
With reference to activity 7.7 "Acquisition and ownership of buildings", as anticipated, the analyses conducted revealed an overall failure to comply with the requirements related to the Substantial Contribution, in particular concerning the energy performance of the assets. It should be noted that doValue, not having the actual ownership and availability of the properties, also has a limited possibility of affecting the characteristics of these assets from an environmental point of view. Any activities carried out are of an ordinary nature. In some cases, extraordinary interventions are carried out with reference only to the securing of the asset for the purpose of its usability and sale (e.g. reclamation activities, obtaining the certificates required by local compliance). Information concerning the year of construction of the asset is not always available and, where present, the energy performance certificates are of medium-low class.
With reference to the objective of Adaptation to Climate Change, this calls for performing physical climate risk analyses at a consolidated level. doValue does not currently undertake this level of granularity. The Group, with reference to taking charge of the portfolios and real estate assets originally placed as collateral, carries out general due diligence activities and stipulates the so- called "Umbrella Policies" that potentially cover these assets also from any climate-related risks. However, these measures were not considered as a precautionary measure as adaptation measures. The Group has established a Group Enterprise Risk Management (ERM) function, whose activities are detailed in paragraph 1.2.3, which has also initiated activities related to assessing sustainability risks. However, to date, there is no physical risk analysis in compliance with the provisions of Appendix A to EU Delegated Regulation 2021/2139.
With reference to activity 8.1, "Data Processing, hosting and related activities", the infrastructures and servers used by doData are Cloud IaaS Services and meet the highest environmental and energy efficiency standards. However, with reference to the substantial contribution relating to the heating power of the refrigerant gases in use for the operation of these infrastructures, the latter is not in line with the provisions of the technical screening criteria envisaged for the aforementioned activity.
Finally, as specified above, also during this year the Group conducted its analyses with reference to the so-called "Capex C". Concerning CapEx, although the Group considered the investments as not aligned, amounts relating to eligible economic activities were still identified, as these interventions allow a reduction in the Group's emission impact (Annex 1 of the Delegated Regulation (EU) 2021/2178, par. 1.1.2.2 point (c)).
Compliance with the criteria regarding minimum guarantees was assessed based on Art.18 of EU Taxonomy (Regulation EU/852/2020) and the "Final report on minimum safeguards clauses" published in October 2022 by the Platform on Sustainable Finance (PSF), the advisory body formed by the European Commission to coordinate the development and implementation of the EU Taxonomy.

CONSOLIDATED STATEMENTS DIRECTORS' REPORT OF DOVALUE S.P.A.
FINANCIAL
DOVALUE S.P.A. FINANCIAL STATEMENTS

The analysis then concentrated on how the Group complies with the OECD Guidelines for Multinational Enterprises and the UN Guiding Principles on Business and Human Rights (UNGP), including the principles and rights established in the eight fundamental conventions identified in the Declaration of the International Labour Organisation on the fundamental principles and rights at work and in the International Bill of Human Rights.
doValue's conformity assessment focused on six analytical areas: workers' rights and human rights, corruption, taxation, fair competition, equal opportunities and diversity, and exposure to controversial weapons.
Regarding the subjects covered, doValue can draw upon the extensive safeguards established within its rich repository of internal regulations, as well as the analyses conducted and reported for the purposes of the Sustainability Report.
For more information please refer to the details in Chapter 3 "Value for employees" referred to in paragraph 3.2, in Chapter 4 "The business responsibility of the doValue Group" referred to in paragraph 4.1 and in Chapter 5 "The Governance of the doValue Group" referred to in paragraph 5.1.
The KPIs required by Art. 8 of the EU/852/2020 Taxonomy Regulation, explained in detail by the dedicated support Delegated Regulation ("Delegated Regulation Art. 8"), are listed. The Regulation requires non-financial companies to disclose this information by reporting the percentage of their turnover, capital expenditure (CapEx) and operating expenses (OpEx) associated with execution of economic activities aligned with all the respective technical screening criteria. In compliance with the instructions provided by the EU/852/2020 Taxonomy Regulation to prevent double counting (Section 1.2.2.2 (c) of Annex I of the Delegated Regulation Art. 8), the activities identified as aligned were attributed to a single environmental objective.
The percentage of turnover was calculated, based on precise data, in line with Delegated Regulation Art. 8. For the company doData, data concerning the total turnover for 2024 were extracted, as the company's principal economic activity aligns with eligible activity 8.1. Data processing, hosting and related activities.
Regarding real estate activities, only activities strictly related to the management of real estate assets (e.g., management and sale of properties, definition of redevelopment and subcontracting), directly managed by the Group on behalf of Customers within the integrated services offered in the NPL area, were considered eligible.
For further details on the accounting policies relating to consolidated net turnover, see notes to the Consolidated Financial Statements/Accounting Policies/Information on the Relevant Accounting Policies of the 2024 Consolidated Financial Statements. To calculate the indicator, the revenue from operations, which can be derived from the financial statements of the doValue Group, was selected.
To identify eligible revenues and thus elaborate the corresponding indicator, an analysis process of the single items used for the Group's accounts was chosen, selected with the highest possible level of granularity.
Where the level of granularity available was not sufficient for the analysis, approximations were made, albeit using a conservative and prudential approach.
REPORT INTRODUCTION DIRECTORS' REPORT
ON THE GROUP
129 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

STATEMENTS
The percentage of economic activities considered admissible/aligned with the Taxonomy in terms of capital expenditure (CapEx) is calculated as the CapEx admissible/aligned with the Taxonomy (numerator) divided by the total CapEx (denominator).
Total investments comprise the additions to the material and immaterial assets made during the year, gross of depreciation and amortisation and recalculations of value, including those coming from revaluations and writedowns, and excluding changes in fair value. The values include the acquisitions of tangible assets (IAS 16), intangible assets (IAS 38), rights of use (IFRS 16) and real estate investments (IAS 40). Goodwill is not included in CapEx since it is not defined as an intangible asset pursuant to IAS 38. See Notes to the Consolidated Financial Statements/ Accounting Policies/Information on the Relevant Accounting Policies of the 2024 Consolidated Financial Statements. The numerator comprises "investments in goods or processes associated with economic activities admissible to the Taxonomy" (category A, section 1.2.1, letter a) of Annex I to the Delegated Regulation Art. 8).
The percentage of economic activities admissible/aligned with the Taxonomy in terms of operating expenses is defined as OpEx admissible or aligned with the Taxonomy (numerator) divided by total OpEx (denominator). The denominator is restricted to the following elements: uncapitalised costs relating to research and development, repair and maintenance costs, maintenance-related personnel costs, repair and cleaning costs, building renovation measures and short-term leases. The operating expenses are selected from the Group's 2024 condensed income statements. The numerator includes the part of the above accounting items associated with the admissible economic activities.
The weighted average table of KPIs is also reported among the templates; this is represented exclusively for completeness of information, due to the acquisition of the company Gardant Investor SGR, manager of alternative investment funds (GEFIA). Also for the SGR, no exposures to activities aligned with the EU Taxonomy are detected; therefore, the table reports the relative value of the SGR's turnover in order to reflect the composition of the Group



DOVALUE S.P.A. FINANCIAL STATEMENTS
For the purposes of tabular representation the following legend applies:
Minimum Safeguards: MS.
The following legend applies to reading the alignment section:
Yes - the activity is admissible to the taxonomy and aligned with the taxonomy with respect to the relevant environmental objective;
No - the activity is admissible to the taxonomy but is not aligned with the taxonomy with respect to the relevant environmental objective;
N/A - Not applicable; technical screening criteria not listed in the Regulation.
To read the admissibility section, the following legend applies:
N/A - Not applicable.

| Percentage of turnover deriving from products or services associated with economic activities aligned with the Taxonomy - disclosure for the year 2024 | |
|---|---|
| Percentage of turnover deriving from products or services associated with economic activities aligned with the Taxonomy - disclosure for the year 2024 | 131 | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Year 2024 | Substantial contribution criteria | ("Do No Significant Harm") | DNSH criteria | ||||||||||||||||
| Turnover | turnover, year 2024 Share of |
(1) | (2) | (3) | (4) | (5) | (6) | (1) | (2) | (3) | (4) | (6) (5) |
MS | (A.1.) or admissible % aligned turnover (A.2.) |
admissible Category activity |
transition Category activity |
|||
| Economic Activities | Code | mlnEUR | % | No; N/ Yes; AM |
No; N/ Yes; AM |
No; N/ Yes; AM |
No; N/ Yes; AM |
Yes; No; N/AM |
Yes; No; N/AM |
Yes/ No |
Yes/ No |
Yes/ No |
Yes/ No |
Yes/ No Yes/ No |
Yes/ No |
year 2023 % |
A | T | INTRODUCTION |
| A. ACTIVITIES ADMISSIBLE TO THE TAXONOMY | |||||||||||||||||||
| A.1. Eco-sustainable activities (aligned to the taxonomy) | |||||||||||||||||||
| Acquisition and ownership of buildings |
CCM 7.7 / CCA 7.7 |
- | 0.00% | No | No | N/AM | N/AM | N/AM | N/AM | No | No | No | N/A | N/A N/A |
Yes | 0.00% | - | - | DIRECTORS' REPORT ON THE GROUP |
| Data processing, hosting and related activities |
CCM 8.1 / CCA 8.1 |
- | 0.00% | No | No | N/AM | N/AM | N/AM | N/AM | N/A | N/A | N/A | N/A | N/A N/A |
Yes | 0.00% | - | - | |
| Turnover from eco-sustainable acti vities (aligned with the taxonomy) (A.1) |
- | 0.00% | 0.00% | ||||||||||||||||
| Of which are admissible | - | 0.00% | - | - | - | - | - | - | - | - | - | - | - - |
- | 0.00% | - | - | SUSTAINABILITY REPORT |
|
| Of which are transition | - | 0.00% | - | - | - | - | - | - - |
- | 0.00% | - | - | |||||||
| A.2 Activities admissible for the taxonomy but not eco-sustainable (activities not aligned with the taxonomy) | |||||||||||||||||||
| AM; N/ AM |
AM; N/ AM |
N/AM AM; |
AM; N/ AM |
AM; N/ AM |
AM; N/ AM |
CONSOLIDATED FINANCIAL STATEMENTS |
|||||||||||||
| Acquisition and ownership of buildings |
CCM 7.7 / CCA 7.7 |
21,594,887.42 | 4.46% | AM | AM | N/AM | N/AM | N/AM | N/AM | 5.58% | - | - | |||||||
| Data processing, hosting and related activities |
CCM 8.1 / CCA 8.1 |
9,686,991.99 | 2% | AM | AM | N/AM | N/AM | N/AM | N/AM | 1.55% | - | - | |||||||
| nable (activities not aligned with the Turnover of activities admissible for the taxonomy but not eco-sustai taxonomy) (A.2) |
31,281,879.41 | 6.46% | DIRECTORS' REPORT OF DOVALUE S.P.A. |
||||||||||||||||
| A. Turnover of the activities admis sible to the taxonomy (A.1+A.2) |
31,281,879.41 | 6.46% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 7.13% | ||||||||||
| B. ACTIVITIES NOT ADMISSIBLE TO THE TAXONOMY | |||||||||||||||||||
| Turnover of the activities not admis sible to the taxonomy |
452,788,120.59 | 93.54% | DOVALUE S.P.A. FINANCIAL STATEMENTS |
||||||||||||||||
| TOTAL | 484,070,000.00 | 100.00% |
| Share of CapEx deriving from products or services associated with economic activities aligned with the Taxonomy - disclosure relating to 2024 | |
|---|---|
| 132 | transition Category activity admissible Category activity |
T A |
INTRODUCTION | - - |
- - |
DIRECTORS' REPORT ON THE GROUP - - |
REPORT - - |
SUSTAINABILITY - - |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| % CapEx aligned | (A.1.) or admissible year 2023 (A.2.) |
% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.10% | 0.07% | 0.39% | 0.57% | |||||||
| MS | Yes/ No |
No | Yes | Yes | - | - | |||||||||||||
| (6) (5) |
Yes/ No Yes/ No |
N/A N/A |
N/A N/A |
N/A N/A |
- - |
- - |
|||||||||||||
| (4) | Yes/ No |
N/A | N/A | N/A | - | - | |||||||||||||
| ("Do No Significant Harm") | (3) | Yes/ No |
No | No | N/A | - | - | ||||||||||||
| (2) | Yes/ No No |
No | No | N/A | - - |
- - |
|||||||||||||
| (1) (6) |
Yes/ Yes; No; N/AM |
No N/AM |
No N/AM |
N/A N/AM |
- | AM; N/ AM |
N/AM | N/AM | 0.00% | ||||||||||
| (5) | Yes; No; | N/AM | N/AM | N/AM | N/AM | - | AM; N/ AM |
N/AM | N/AM | 0.00% | |||||||||
| (4) | Yes; | No; N/ AM |
N/AM | N/AM | N/AM | - | AM; N/ AM |
N/AM | N/AM | 0.00% | |||||||||
| Substantial contribution criteria | (3) | Yes; | No; N/ AM |
N/AM | N/AM | N/AM | - | AM; N/ AM |
N/AM | N/AM | 0.00% | ||||||||
| (2) | No; N/ Yes; |
AM | No | No | No | - | N/AM AM; |
AM | AM | 0.00% | |||||||||
| (1) | Yes; No; N/AM |
No | No | No | - | - | AM; N/ AM |
AM | AM | 0.00% | |||||||||
| CapEx year Share of 2024 |
% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.10% | 0% | 0.18% | 0.28% | 0.28% | 99.72% | ||||||
| Turnover | mlnEUR | - | - | - | - | - | - | 23,416.01 | - | 42,798.7 | 66,214.71 | 66,214.71 | 23,702,820.67 | ||||||
| Code | CCM 7.3 / CCA 7.3 |
CCM 7.7 / CCA 7.7 |
CCM 8.1 / CCA 8.1 |
CCM 7.3 / CCA 7.3 |
CCM 7.7 / CCA 7.7 |
CCA 8.1 / CCM 8.1 |
|||||||||||||
| Year 2024 | Economic Activities | A.1. Eco-sustainable activities (aligned to the taxonomy) A. ACTIVITIES ADMISSIBLE TO THE TAXONOMY |
Data processing, hosting and related Installation, maintenance and repair (aligned with the taxonomy) (A.1) of energy efficiency equipment Acquisition and ownership of CapEx from eco-sustainable Of which are admissible Of which are transition activities (CapEx C) buildings activities |
A.2 Activities admissible for the taxonomy but not eco-sustainable (activities not aligned with the taxonomy) | Installation, maintenance and repair of energy efficiency equipment Acquisition and ownership of (CapEx C) buildings |
Data processing, hosting and related activities |
nable (activities not aligned with the CapEx of activities admissible for the taxonomy but not eco-sustai taxonomy) (A.2) |
A. CapEx of activities admissible to the taxonomy (A.1 + A.2) |
B. ACTIVITIES NOT ADMISSIBLE TO THE TAXONOMY | CapEx of activities not admissible to the taxonomy |

| Share of OpEx deriving from products or services associated with economic activities aligned to the Taxonomy - disclosure for the year 2024 |
|---|
| Share of OpEx deriving from products or services associated with economic activities aligned to the Taxonomy - disclosure for the year 2024 | 133 | |||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Year 2024 | Substantial contribution criteria | ("Do No Significant Harm") | DNSH criteria | |||||||||||||||||
| Turnover | OpEx year Share of 2024 |
(1) | (2) | (3) | (4) | (5) | (6) | (1) | (2) | (3) | (4) | (5) | (6) | MS | admissible (A.2.) % OpEx aligned (A.1.) or |
admissible Category activity |
transition Category activity |
|||
| Economic Activities | Code | mlnEUR | % | Yes; No; N/AM |
No; N/ Yes; AM |
No; N/ Yes; AM |
No; N/ Yes; AM |
Yes; No; N/AM |
Yes; No; N/AM |
Yes/ No |
Yes/ No |
Yes/ No |
Yes/ No |
Yes/ No |
Yes/ No |
Yes/ No |
year 2023 % |
A | T | INTRODUCTION |
| A. ACTIVITIES ADMISSIBLE TO THE TAXONOMY | ||||||||||||||||||||
| A.1. Eco-sustainable activities (aligned to the taxonomy) | ||||||||||||||||||||
| Acquisition and ownership of buildings |
CCM 7.7 / CCA 7.7 |
- | 0.00% | No | No | N/AM | N/AM | N/AM | N/AM | No | No | No | N/A | N/A | N/A | Yes | 0.00% | - | - | |
| Data processing, hosting and related activities |
CCM 8.1 / CCA 8.1 |
- | 0.00% | No | No | N/AM | N/AM | N/AM | N/AM | N/A | N/A | N/A | N/A | N/A | N/A | Yes | 0.00% | - | - | DIRECTORS' REPORT ON THE GROUP |
| stainable activities (aligned with the Operational expenses from eco-su taxonomy) (A.1) |
- | 0.00% | 0.00% | |||||||||||||||||
| Of which are admissible | - | 0.00% | - | - | - | - | - | - | - | - | - | - | - | - | - | 0.00% | - | - | ||
| Of which are transition | - | 0.00% | - | - | - | - | - | - | - | - | 0.00% | - | - | SUSTAINABILITY REPORT |
||||||
| A.2 Activities admissible for the taxonomy but not eco-sustainable (activities not aligned with the taxonomy) | ||||||||||||||||||||
| AM; N/ AM |
N/AM AM; |
AM; N/ AM |
AM; N/ AM |
AM; N/ AM |
AM; N/ AM |
|||||||||||||||
| Acquisition and ownership of buildings |
CCM 7.7 / CCA 7.7 |
22,080.98 | 0.02% | AM | AM | AM | N/AM | N/AM | N/AM | 1.14% | - | - | CONSOLIDATED FINANCIAL STATEMENTS |
|||||||
| Data processing, hosting and related activities |
CCM 8.1 / CCA 8.1 |
- | 0% | AM | AM | N/AM | N/AM | N/AM | N/AM | 0.00% | - | - | ||||||||
| not eco-sustainable (activities not admissible for the taxonomy but Operating expenses of activities aligned with the taxonomy) (A.2) |
22,080.98 | 0.02% | DIRECTORS' REPORT OF DOVALUE S.P.A. |
|||||||||||||||||
| A. Operating expenses of activities admissible to the taxonomy (A.1+A.2) |
22,080.98 | 0.02% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 1.14% | |||||||||||
| B. ACTIVITIES NOT ADMISSIBLE TO THE TAXONOMY | ||||||||||||||||||||
| Operating expenses of activities not admissible to the taxonomy |
126,498,919.02 | 99.98% | DOVALUE S.P.A. FINANCIAL STATEMENTS |
|||||||||||||||||
| TOTAL | 126,521,000.00 | 100.00% |

| Mixed Group | Share of total group revenue (A) |
Revenue-based KPI (B) |
KPI based on capital expenditure (C) |
Revenue-based KPI, weighted (A*B) |
Capital expenditure based KPI, weighted (A*C) |
|
|---|---|---|---|---|---|---|
| A. Financial Activities |
488.914,89 € | 0,11% | ||||
| Financial asset management |
488.914,89 € | 0,11% | 0% | 0% | 0,00% | 0,00% |
| KPI related to turnover (B) |
Capital Expenditure KPI (C) |
KPI related to turnover, weighted (A*B) |
Capital expenditure KPI, weighted (A*C) |
|||
| B. Non-financial activities |
434.656.085,11 € | 99,89% | 0% | 0% | 0,00% | 0,00% |
| Total group revenue | 435.145.000,00 € | 100,00% | ||||
| Average KPI based on turnover |
Average KPI based on capital expenditure |
|||||
| Group average KPI | 0,00% | 0,00% |
| Share of Turnover/Total Turnover | |||
|---|---|---|---|
| Aligned to the taxonomy per objective | Admissible to the taxonomy per objective | ||
| CCM | 0.00% | 6.46% | |
| CCA | 0.00% | 0.00% | |
| WTR | 0.00% | 0.00% | |
| PPC | 0.00% | 0.00% | |
| CE | 0.00% | 0.00% | |
| BIO | 0.00% | 0.00% |
| Share of CapEx/Total CapEx | |||
|---|---|---|---|
| Aligned to the taxonomy per objective Admissible to the taxonomy per objective |
|||
| CCM | 0.00% | 0.28% | |
| CCA | 0.00% | 0.00% | |
| WTR | 0.00% | 0.00% | |
| PPC | 0.00% | 0.00% | |
| CE | 0.00% | 0.00% | |
| BIO | 0.00% | 0.00% |

| Share of OpEx/Total OpEx | |||
|---|---|---|---|
| Aligned to the taxonomy per objective | Admissible to the taxonomy per objective | ||
| CCM | 0.00% | 0.02% | |
| CCA | 0.00% | 0.00% | |
| WTR | 0.00% | 0.00% | |
| PPC | 0.00% | 0.00% | |
| CE | 0.00% | 0.00% | |
| BIO | 0.00% | 0.00% |
| # | Activities related to nuclear energy | Yes/No | |
|---|---|---|---|
| 1 | The company carries out, funds or has exposure to the research, development, demonstration and construction of innovative electricity generation plants that produce energy from nuclear processes with a minimum amount of waste from the fuel cycle. |
No | |
| 2 | The company carries out, finances or has exposure to the construction and operation of new nuclear plants for the generation of electricity or process heat, including for district heating purposes or for industrial processes such as hydrogen production, and improvements to their safety, with the aid of the best available technologies. |
No | |
| 3 | The company operates, funds or has exposure to the operation of existing nuclear plants that generate electricity or process heat, including for district heating or for industrial processes, such as the Production of hydrogen from nuclear energy and improvements in their safety. |
No | |
| Activities related to fossil gas | |||
| 4 | The company operates, finances or has exposure to the construction or operation of power generation plants that use fossil gas fuels. |
No | |
| 5 | The company operates, finances or has exposure to the construction or operation of power generation plants that use fossil gas fuels. |
No | |
| 6 | The company operates, funds or has exposure to the construction, redevelopment and management of heat generation plants that produce heat/cold using fossil gaseous fuels. |
No |
REPORT INTRODUCTION DIRECTORS' REPORT
ON THE GROUP
136 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
Environmental stewardship is one of the cornerstones of the doValue Group's Sustainability Policy, outlining the Group's dedication to environmental sustainability. This policy establishes the Guiding Principles that underpin doValue's efforts, categorised according to the three pillars that form the foundation of doValue's Sustainability strategy.
The Group has developed various initiatives to achieve increasingly virtuous environmental performance and to spread a culture of sustainability within the company. The actions implemented by the Facility structures at the Group level and by the relevant functions in the Group companies exemplify this commitment. The desire to actively contribute to a more sustainable future and the sense of responsibility towards its stakeholders has led doValue to pay particular attention to environmental sustainability matters. This awareness translates daily into concrete actions to proactively tackle the challenge of pollution, reduce the environmental impact of its activities and ensure that future generations can count on a cleaner, more sustainable planet. The Group is also committed to sharing and disseminating to all its Stakeholders' positive behaviours in line with the principles of sustainable development. As reported in paragraph 1.2.1, the double materiality analysis entailed the involvement of a number of internal stakeholders directly involved in the management of environmental impacts and risks and the policies and actions to mitigate and reduce them, such as People, Communication & Sustainability and the local Facility functions, as well as the Enterprise Risk Management function. These structures have actively contributed with their know-how, guaranteeing a complete and in-depth analysis. The IROs that have emerged as relevant in the context of the double materiality process with reference to the Climate Change Topic are:
| IRO | Concentration | OT | Type |
|---|---|---|---|
| Climate change mitigation | |||
| Impacts | |||
| Improve energy efficiency of the offices and of the company car fleet through the adoption of appropriate strategies to reduce energy consumption |
OO | Short - Medium |
Positive Actual |
| Development of decarbonisation strategies along the entire value chain and reduction of climate-changing emissions (Scope 3) |
VC | Medium - Long |
Positive Potential |
| Energy | |||
| Inefficient consumption of electricity and fossil fuels and consequent generation of GHG emissions into the atmosphere |
OO | Short - Medium |
Negative Actual |
| Purchase of electricity certified from renewable sources and reduction of environmental impact |
OO | Short - Medium |
Positive Actual |
| Climate change adaptation | |||
| Risks and Opportunities | |||
| Risk that an extreme weather event (e.g. storms, floods) caused by climate change may have negative financial impacts on the doValue Group (e.g. damage to infrastructure and disruption of business activities) |
OO | Long | Risk |
| Increase in Brand reputation connected to virtuous behaviour in the environmental sphere (e.g. energy efficiency) |
OO | Medium | Opportunities |
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At present, the Group, while considering the long-term acute physical risk potentially material, has not carried out a physical and transition climate risk analysis with a level of granularity such as to fully comply with the provisions of the ESRS E1 SBM-3 standard, but monitors climate risk through an integrated approach that involves different company functions. The monitoring process includes the identification and assessment of climate risks, which are integrated into the corporate risk management system and the monitoring of developments by all Group companies. Therefore, as regards the transactions, the Group assesses the possibility of impact of climate risks in relation, for example, to the properties under management (REO business) and to date it believes that this issue cannot significantly impact the Group as its business model does not include the ownership of the assets but their function as collateral to the debt managed.
The Group Enterprise Risk Management function ensures integrated risk management, serving as a catalyst for the Group's growth and development through the identification and mitigation of potential risks that could affect the Group.
In view of the above, the Group will continue to monitor the evolution of risks linked to climate change with an approach that will take into consideration applicable and emerging regulations, as well as its role in the financial system.
In addition, doValue uses specific indicators to monitor greenhouse gas emissions and energy efficiency, thus ensuring proactive and sustainable management of climate change-related risks.
In fact, the impacts related to the mitigation of climate change were assessed on the basis of the direct impacts, albeit limited according to the business, that the Group has in terms of carbon footprint, in terms of direct and indirect emissions.
With reference to this aspect, see what is reported below in paragraph 2.2 "Energy consumption and greenhouse gas emissions".
With reference only to the Gardant perimeter, in line with the regulatory provisions and the "Supervisory expectations on climate and environmental risks" issued by the Bank of Italy on 8 April 2022, the supervised companies, Gardant Investor SGR and Master Gardant, both have prepared an Action Plan for the three-year period 2023-2025, actively engaging in addressing the risks deriving from climate change and environmental impact, in order to promote financial stability and support a transition to a more sustainable economy.
The doValue Group has demonstrated a significant commitment to sustainability and climate change mitigation, defining 24 qualitative and quantitative targets for the three-year period 2024-2026.
Although there is currently no Transition Plan, these objectives contribute to reducing the environmental impact and supporting the goal of limiting global warming to 1.5° C, in line with the Paris Agreement. The Group also intends to adopt a Transition Plan within the next 5 years.
The ESG objectives set for 2024-2026 include the reduction of CO2 emissions and, progressively, the carbon footprint of its operations, with a focus on energy efficiency and the adoption of low-emission solutions in terms of mobility. This commitment translates into concrete actions such as the implementation of advanced energy savings technologies, the optimisation of production processes to reduce energy consumption and the adoption of electric or hybrid vehicles for the company fleet. In addition, the Group is exploring the use of renewable energy sources to power its facilities, thus contributing to a significant reduction in greenhouse gas emissions.
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Another key objective is the integration of sustainability objectives into company strategies. The group has incorporated ESG principles into the new 2024-2026 Business Plan, strengthening resilience to environmental challenges and improving global ESG performance. This integrated approach ensures that corporate decisions take into account environmental, social and governance impacts, promoting a corporate culture oriented towards sustainability. The Group is also investing in training programs to raise awareness among employees of the importance of sustainability and to provide them with the skills necessary to contribute to ESG objectives.
These commitments are part of an approach that not only aims to comply with international standards, but also to make a tangible contribution to global efforts to reduce global warming. The doValue Group recognises the importance of acting responsibly and proactively to address climate and environmental challenges, and is committed to working with stakeholders, customers and suppliers to promote sustainable practices throughout the value chain. This commitment is also reflected in the transparency and reporting of ESG performance, with the publication of detailed reports documenting the progress made and areas for improvement.
In summary, the Group is taking significant steps towards sustainability and climate change mitigation, with clear and measurable objectives for the three-year period 2024-2026.
In addition, a set of decarbonisation levers have been identified aimed at progressively reducing its greenhouse gas emissions. The main decarbonisation levers implemented include:
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Although operating in a sector with a limited environmental impact, doValue wants to contribute to sustainable growth while respecting and enhancing the environment. To this end, the Group is committed to reducing the environmental impacts generated by its activities concerning the use of buildings, the materials used and the mobility of its people. Furthermore, doValue intends to promote a culture of environmental sustainability among employees, collaborators and suppliers in order to create a more aware and respectful society.
The incorporation of sustainability into its corporate regulatory system culminated in the establishment of the doValue Group's Sustainability Policy. This policy outlines guidelines focused on prioritised social and environmental contexts, aiming to foster a corporate culture dedicated to sustainable development.
A shared, concrete commitment among all companies to enhance the integration of environmental, social, and governance factors into the Group's core activities.
The Sustainability Policy, applicable across all Group companies, aligns with the Code of Ethics, Organisational, Management, and Control Models adopted by the Group Companies in compliance with Italian Legislative Decree 231/2001 and other Board-approved policies and procedures. The targets of the Policy are the corporate bodies, employees, collaborators and all those who operate in the name and on behalf of the Group companies; in carrying out their daily activities, these subjects undertake to respect the Guiding Principles reported in the Policy and cooperate to achieve the sustainability Targets set out in relation to People, Environment and Sustainable Future.
At an operational level, in order to make the commitment undertaken even more concrete, specific "Guidelines on environmental issues" have been drawn up, attached to the Sustainability Policy, with the aim of defining principles and good practices that guide daily behaviours and the projects that the Group decides to support in favour of the environment, with particular attention to the following aspects:
With reference to the Gardant perimeter, it has adopted an ESG Policy until 31 December 2024, which has among its Pillars the commitment with respect to the proactive management of:
direct environmental impacts, as they are generated in the performance of its activities, attributable to the consumption of materials, waste management, emissions and the sustainable structure of the Group's offices; the constant monitoring of the assets held in the portfolio in order to map, as far as possible, the environmental impact of the assets for which the Group, also through its subsidiaries, has acquired ownership, planning and carrying out related maintenance and redevelopment according to the specific circumstances.
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In view of the doValue Group's operational model, the most significant environmental impacts concern energy consumption, the use of consumables and waste management and disposal. These aspects are managed within the processes of purchasing and managing services in buildings, processes that fall under the responsibility of the local Procurement and Facility structures.
For the Italian perimeter, in 2017 the Group launched a territorial reorganisation project aimed at streamlining company spaces and promoting smart working policies.
In March 2024, in line with doValue's ESG Targets, the electricity supply contract for the Group's entire Italian real estate perimeter was renewed with the expectation that it will procure energy from renewable sources. The electricity provided by the supplier, whose origin is verified by the certification body TUV Italia, is produced by plants powered by renewable sources located on Italian territory, and the supply is certified by "Guarantees of Origin (GO)". The latter is a certification issued by the supplier attesting to the renewable origin of the sources used by IGO-qualified plants.
In recent years, several interventions have been carried out at the doValue sites to reduce energy consumption and therefore environmental impacts, in particular:
For the offices in which doValue does not have direct control over energy consumption, given that they are managed by the owners of the buildings, the local Facility functions require the counterparties to pay greater attention to the management of energy resources, and general measures are adopted to reduce energy consumption by redistributing employees on the different floors of the buildings and adopting smart working policies.
Furthermore, in previous years, the Group began a gradual process aimed at encouraging sustainable mobility, envisaging where possible the installation of charging stations for electric cars and the inclusion of electric and/or hybrid cars in the company car fleet catalogue.
The building and headquarters of doValue Greece is LEED Gold certified, and the certification renewal procedure has already been started. Furthermore, in continuity with previous years, the company has implemented a series of initiatives to align itself with the Group's practices, thus actively contributing to doValue's sustainability performance. In particular, the installation of presence detectors for the automatic switching on/off of lights in some buildings continued and the replacement of old light bulbs with LED solutions continued.

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For the Gardant perimeter, the offices in Rome, Milan and Genoa, the largest in terms of surface area and concentration of employees, were designed with a view to energy and resource efficiency. The installation of low-consumption lighting equipment and electricity and water efficiency systems has reduced the impact of the buildings on the environment.
At present, the Group has not identified quantitative targets for the reduction of GHG emissions strictly related to the initiatives mentioned above and it should be noted that to date the Group has not adopted a Transition Plan.
The doValue Group incorporates ESG principles into the new 2024-2026 Business Plan. Promoting an inclusive group culture, attracting and training talent with the aim of building a sustainable financial system is the 5th pillar of the 2024-2026 Business Plan.
The concrete qualitative objectives for the environment defined by the Group are closely related to the mitigation of climate change:
At present, the Group has not identified quantitative targets for the reduction of GHG emissions and it should be noted that to date the Group has not adopted a Transition Plan.

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The Group's energy consumption is mainly linked to lighting, heating and air-conditioning systems serving the offices, the data centre and the server rooms. In continuity with previous years, the Group has continued to enhance the efficiency of its energy consumption, further improving its energy sustainability. In fact, doValue has renewed the contract for the supply of electricity from renewable sources for the entire Italian real estate perimeter.
| Table X - Energy Consumption and Mix | |||
|---|---|---|---|
| Energy consumption mix* | Units | 2024 | |
| Total energy consumption from fossil sources | 1,012 | ||
| Share of fossil sources in total energy consumption (%) | 17% | ||
| Total energy consumption from nuclear sources | 6 | ||
| Share of nuclear sources in total energy consumption (%) | 0% | ||
| Total energy consumption from renewable sources | 4,965 | ||
| biomass, biofuels, biogas, hydrogen from renewable sources | MWh | 0 | |
| electricity, heat, steam | MWh | 4,965 | |
| self-produced renewable energy without using fuels | 0 | ||
| Share of renewable sources in total energy consumption (%) | 83% | ||
| Total energy consumption | 5,983 |
* the data in the table above include Gardant within, for the reference month of December 2024.
Please note that the energy consumption reported in the table does not correspond to that of real estate activities considered to have a high climate impact as per Delegated Regulation EU/2020/1818 and therefore this information on energy intensity (total energy consumption compared to net revenues) associated with activities in sectors with a high climate impact is not applicable.
Scope 1 emissions in 2024 amounted to 209 tonnes of CO2 equivalent. Indirect Scope 2 emissions amounted to 281 tonnes of CO2 equivalent according to the location-based method and 13 tonnes of CO2 equivalent according to the market based method. This figure underscores the predominant share of energy procurement from renewable sources. The methodology for calculating greenhouse gas emissions follows the principles and requirements contained in the Corporate Accounting and Reporting Standard (version 2004) of the Greenhouse Gas Protocol. Specifically, in order to express energy consumption in MWh, as required by the ESRS principles, the following conversion factors were applied:
| Fossil fuels / Electricity | Conversion Factors (MWh) | Source |
|---|---|---|
| Natural Gas (Scm) | 0,011177 | DEFRA 2024 [Natural Gas, kg/smc -> Gross CV, kWh/kg -> MWh] |
| Diesel (l) | 0,010561 | DEFRA 2024 [Diesel (100% mineral diesel), Gross CV, kWh/litre -> MWh] |
| Gasoline (l) | 0,009732 | DEFRA 2024 [Petrol (100% mineral petrol), Gross CV, kWh/litre -> MWh] |
| Electricity (kWh) | 1000 | - |
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For the purposes of calculating CO2 e emissions, the emission factors reported in the following table were applied. It should be noted that for the purposes of calculating Scope 2 emissions, specific factors were used at country level in order to consider the national energy mix and obtain more precise data.
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| Fossil fuels / Electricity | Emission Factor (CO2e) | Source |
|---|---|---|
| Natural Gas (Scm) | 0,1829 | DEFRA 2024 [Natural Gas, Gross CV kWh -> kg CO2 e] |
| Diesel (l) | 0,2520 | DEFRA 2024 [Diesel (100% mineral diesel), Gross CV KWh -> kg CO2 e] |
| Gasoline (l) | 0,2419 | DEFRA 2024 [Petrol (100% mineral petrol), Gross CV KWh -> kg CO2 e] |
| Electricity (kWh) – Location based – Italy | 0,224 | UNFCCC - IFI Dataset 2021 [gCO2 / kWh] - Italy |
| Electricity (kWh) – Market based – Italy | 0,501 | European Residual Mixes 2023 [gCO2 /kWh] - Italy |
| Electricity (kWh) – Location based – Spain | 0,209 | UNFCCC - IFI Dataset 2021 [gCO2 / kWh] - Spain |
| Electricity (kWh) – Market based - Spain | 0,282 | European Residual Mixes 2023 [gCO2 /kWh] - Spain |
| Electricity (kWh) – Location based - Cyprus | 0,438 | UNFCCC - IFI Dataset 2021 [gCO2 / kWh] - Cyprus |
| Electricity (kWh) – Market based - Cyprus | 0,595 | European Residual Mixes 2023 - [gCO2 /kWh] - Cyprus |
| Electricity (kWh) – Location based - Greece | 0,346 | UNFCCC - IFI Dataset 2021 [gCO2 / kWh] - Greece |
| Electricity (kWh) – Market based - Greece | 0,492 | European Residual Mixes 2023 - [gCO2 /kWh] - Greece |
Emissions were calculated using the factors in the table above and are expressed in tonnes of CO2 equivalent. CO2 e is the universal unit of measurement for the global warming potential (GWP) of each of the six greenhouse gases, expressed in terms of the GWP of one unit of carbon dioxide. It is used to assess the release (or avoidance of release) of different greenhouse gases relative to a common baseline. The climate-altering gases taken into account in the calculation of the Group's Scope 1, 2 and 3 emissions are defined on the basis of the methodologies applied and the related emission sources, and include: CO2 , CH4 and N2 O.
The Group focuses on optimising and reducing consumption and atmospheric pollution as part of monitoring and containing energy consumption and emissions. In developing increasingly complete non- financial reporting in line with the best market practices, the doValue Group, since FY21, has enhanced its reporting on environmental issues by extending the calculation of some categories of Scope 3 emissions to the total scope. The "other indirect GHG emissions (Scope 3)," as outlined by the GHG Protocol guidelines, refer to emissions from an organisation's activities originating from sources not owned or controlled by the organisation. According to the principles of life cycle management, they comprise emissions both upstream and downstream of the services production and provision processes: a few significant examples are the emissions referring to the production associated with purchased materials, the fuel consumption of non-proprietary vehicles, end-use of products and services, consumption of waste decomposition processes. The investigable universe of Scope 3 emissions is essentially quite vast and strongly influenced by the reference business, and as imagined, is more applicable to industrial and less "peopleoriented" business activities. Regarding this specific type of data, the processes that determine emissions relating to the provision of the Group's predominantly intellectual services were therefore investigated, i.e., emissions deriving
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from business trips and travel by air and rail. The emissions reported relate to the entire perimeter of the Group, calculated using the fuel-based method.
Emissions related to employee commuting are also reported for the first time, using a mix of distance- based and average data methodologies according to GHG Protocol Technical Guidance for Calculating Scope 3 Emissions. This reporting was made possible by leveraging what emerged from the analyses carried out for the drafting of the Home-Work Travel Plans of the main Italian offices, in line with the MIMS forecasts7 .
It should be noted that doValue, although aware of the potential applicability of other categories, has chosen for this year to make use of the transitory provisions referred to in par. 10.2 of ESRS1, therefore reporting only those categories of Scope 3 emissions for which the primary data were available directly within the Group. For additional details on the proxies adopted and the issue factors used, please refer to the Methodological Note in Chapter 1.
| Table X - Gross Scopes 1, 2, 3 and Total GHG emissions* | |||||
|---|---|---|---|---|---|
| Categories | UoM | 2024 | |||
| Scope 1 GHG emissions | Total | ||||
| Gross Scope 1 GHG emissions | tCO2 eq |
209 | |||
| Percentage of Scope 1 emissions covered by regulated emission trading systems | % | 0 | |||
| Scope 2 GHG emissions | |||||
| Location-based emissions | tCO2 eq |
281 | |||
| Market-based emissions | tCO2 eq |
13 | |||
| Scope 3 GHG emissions | |||||
| Business trips | tCO2 eq |
30 | |||
| Employee commuting | tCO2 eq |
7,268 | |||
| Total GHG emissions (Scope 1, Scope 2, Scope 3) | |||||
| location-based | tCO2 eq |
7,788 | |||
| market-based | tCO2 eq |
7,520 |
| Table X - Emission intensity | |||||
|---|---|---|---|---|---|
| Emission intensity based on Net Revenue | UoM | 2024 | |||
| location-based | % | 0.0017 | |||
| market-based | % | 0.0017 |
It should be noted that the net revenue used to calculate the emission intensity corresponds to the Total net revenue reported in the Financial Statements equal to euro 435,145,000.
*The data in the table above include the emissions generated from Gardant, for the reference month of December 2024.
7 Interministerial Decree no. 179 of 12 May 2021, which approves with Interdirectorial Decree no. 209 of 4 August 2021, the Guidelines for the drafting and implementation of the PSCL - Home-Work Travel Plans by Mobility Managers.




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3.1.1 Material impacts, risks and opportunities and their interaction with the strategy and business model [ESRS S1 SBM-2, SBM-3]
SBM-2 – Interests and views of stakeholders [SBM-2 DP 12]
doValue is committed to promoting the well-being and growth of its people and the organization, fostering a culture based on ethical principles, respect for human rights, and care for health and safety through its Code of Ethics, the whistleblowing process, dedicated policies, and training initiatives.
SBM-3 – Material impacts, risks, and opportunities and their interaction with strategy and business model
[SBM-3 DP 13a] [SBM-3 DP 13-b]
Diversity, inclusion, and respect for human rights are fundamental elements of doValue's corporate culture as well as pillars of its value system. In line with the Group's Code of Ethics, doValue bases its relationships on fairness, transparency, and mutual respect, avoiding and rejecting any approach that may be discriminatory. doValue is committed to fostering an inclusive corporate culture that fosters the attraction and training of talent. This approach is essential to building a sustainable financial system, in line with the 5th pillar of the 2024-2026 Industrial Plan, which guides the sustainable growth of the company. This is reflected in the material impacts, risks, and opportunities for the Group, identified through the double materiality analysis, including workforce satisfaction fostered by inclusion and the appreciation of diversity and equal treatment, as well as the provision of welfare plans and management systems aimed at safeguarding people's well-being and work- life balance. The identified material impacts, risks, and opportunities highlight their synergy with doValue's Sustainability Strategy and deeply rooted corporate culture. The Group's commitment to human rights is also ensured by the adoption of appropriate measures, including, but not limited to, the Code of Ethics, the Whistleblowing system, the D&I Policy, and the Anti- Harassment Policy. Refer to section 3.2.1 for more details.
[SBM-3 DP 14a] [SBM-3 DP 14b] [SBM-3 DP 14c]
Within the scope of the double materiality analysis, the doValue Group has identified impacts, risks, and opportunities related to themes, sub-themes, and sub-sub-themes concerning its workforce. In particular, the significant negative impacts identified include: i) inadequate management of human capital and widespread employee dissatisfaction; ii) the organization's neglect in promoting values of equality, diversity, and inclusion across all geographies where the Group operates. These impacts are not considered extensive or caused by systemic errors, given the Group's business activities and the geographies in which it operates. Nevertheless, these impacts are adequately prevented and managed, as further detailed in the following paragraphs, and concern all types of workers within its workforce.
Furthermore, the doValue Group has implemented a series of initiatives aimed at improving the well-being and satisfaction of its employees, generating positive impacts on its own workforce. Specifically, the identified positive impacts include, but are not limited to, the provision of welfare plans and management systems geared towards protecting the well-being of people and work-life balance, the adoption of structured measures for the prevention and management of discrimination incidents within the organization, as well as the adoption of appropriate measures that ensure fair, safe, and inclusive working conditions. For further details, please refer to the following paragraphs.
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The material positive and negative impacts identified in the context of the double materiality analysis concern the entire company population (own workforce) of the doValue Group.
[SBM-3 DP 14d] [SBM-3 DP 14f] [SBM-3 DP 14g]
As regards, instead, the relevant risks and opportunities, the Group has identified the risk of exposure to sanctions and disputes related to episodes of violation of human rights and discrimination. However, there are no operations at risk of forced labor and/or at risk of child labor.
As for the material risks and opportunities, the Group has identified the risk of exposure to sanctions and litigation related to episodes of human rights violations and discrimination. No dependencies have been identified in terms of its own workforce.
The identified risks and opportunities concern the entire company population and do not segregate specific groups of employees.
For the doValue Group, employees are an a fundamental pillar at the company, not only for their contribution to results but also for the crucial role they play in consolidating the corporate culture and promoting the values of social and ethical responsibility. Therefore, the Group recognizes the importance of creating a work environment that fosters professional growth, well-being, and safety for its employees, supporting equal opportunities, inclusivity, and respect for human rights. Investing in human capital is a key element of the Group's sustainability strategy, which aims to generate long-term value not only through financial performance but also by encouraging active employee engagement and skills development in anticipation of future challenges. In this context, all employees are considered strategic actors for the Group's success, with a strong commitment to their continuous training and recognition of their contribution to achieving the corporate mission.
doValue is committed to promoting the value of its People and creating a work environment that is respectful, collaborative, and inclusive. This approach, aimed at valuing and integrating diversity, translates into consistently listening to the needs of its employees and taking concrete actions to promote individual and corporate well-being. This commitment is reflected in the objectives of the Group's 2024- 2026 Industrial Plan.
The Group guarantees a work environment in which human rights are respected, in accordance with the principles established in the Code of Ethics and the Sustainability Strategy. This commitment is aligned with the mission and vision of the Diversity & Inclusion Committee, as well as with the principles of the United Nations Global Compact and the Universal Declaration of Human. Rights specifically, the Code of Ethics, adopted by all the Italian and foreign companies of the Group, defines the set of ethical principles, duties, and responsibilities that the Group undertakes to achieve corporate objectives. In line with the Group's Code of Ethics, doValue bases its relationships on the values of fairness, transparency, and mutual respect, avoiding and rejecting any approach that could be discriminatory. For more details, please refer to sec. 5.1.1 Policies related to corporate culture and ethics.
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Additionally, the integration of sustainability within the corporate regulatory system has led to the definition of the Sustainability Policy of the doValue Group that provides the Guiding Principles related to the social and environmental areas identified as priorities to promote a corporate culture oriented towards sustainable development. The Sustainability Policy applies to all entities within the Group and has been drafted consistently with the principles and values defined by the Code of Ethics, the Organizational, Management, and Control Models that the Group Companies have adopted pursuant to Legislative Decree No. 231/2001, and the other policies and procedures approved by the Board of Directors. The recipients of the Policy are the corporate bodies, employees, collaborators, and all those who operate in the name and on behalf of the Group companies.
The Group formally commits to promoting and respecting universally recognized human rights, in accordance with the principles established in the Universal Declaration of Human Rights, through the implementation of the Sustainability Policy and adherence to the Code of Ethics.
Specifically, regarding workers' rights, the observance of these rights is guaranteed by complying with current regulations on labor law and trade union law, at the European, national, and sectoral levels, including the application of the National Collective Bargaining Agreement.
The Group's approach aims to ensure not only the protection of fundamental human rights but also the active involvement of all workers, facilitated by continuous engagement with union representatives. In particular, in Italy, unions have a dedicated section on the company intranet. Dialogue and engagement form the basis of relationships with unions, with no discrimination or differential treatment to foster a climate of mutual trust, seek shared solutions that protect staff, and establish a proper system of concerted industrial relations as much as possible. To enhance the relationship between companies and worker representatives, there are specific analysis committees dedicated to identifying the best solutions for harmonizing treatment in favor of all staff regarding professional development, health insurance, work-life balance, and variable remuneration systems. On an annual basis, dedicated meetings are held, during which the company provides the company unions with information on various topics, which will be evaluated by the parties. These topics include but are not limited to:
Spain also maintains a constant dialogue with the legal representatives of workers to ensure collaboration on issues that can have significant impacts on the organization. This ongoing dialogue is ensured through informal communications (e-mails, meetings, announcements, calls) and formal bodies for information, consultation, participation, and collective negotiation: Works Committee, Health and Safety Committee, and Equality Committee.
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The industrial relations system in Cyprus is managed by the Human Department, which organizes frequent meetings with unions to address issues that may impact the working conditions of employees. Throughout the year, both small-scale meetings within all regional offices and company-wide townhall meetings are organized, where senior management presents business information to all employees.
Through constant dialogue with the concerned stakeholders, the Group ensures timely identification of any negative impacts and determines the most appropriate processes to effectively address them.
The doValue Group has formally adhered to the United Nations Global Compact initiative, recognizing the coherence between the ten principles supported by the United Nations with the "Global Compact", the UN Sustainable Development Goals ("Agenda 2030", to which the UNGC explicitly refers), and the guidelines expressed by the Code of Ethics, the Charter of Values, as well as the new Group D&I Policy.
The doValue Code of Ethics explicitly states that "Any type of activity that may involve the exploitation or enslavement of any individual, as well as any form of exploitation of child labour and the subjecting of the worker to degrading working conditions or surveillance methods is prohibited". This commitment reflects the fundamental principles on which doValue's business is based, ensuring that all company activities are conducted in compliance with the human rights and dignity of workers.
In general, the Group promotes the health and safety of people in the workplace by adopting organisational measures that comply with all applicable legislative and regulatory requirements. It also undertakes to implement systematic procedures for the identification, management and reduction of risks, with the aim of preventing accidents, injuries and occupational diseases. In Italy, the Group manages aspects related to the health and safety of people by adopting organisational measures that comply with Italian Legislative.
Decree 81/2008. The management of these issues occurs through various activities, including the analysis, evaluation and management of risk factors and conditions, health surveillance, collection and processing of data relating to safety management, and the implementation of mandatory information and training programs on safety at work, in compliance with current legislation.
All the necessary measures are also taken in Spain to guarantee and ensure adequate health and safety conditions in the workplace and in work activities. doValue Spain has implemented an Occupational Risk Plan and a Health and Safety Policy that outline the actions to be taken to prevent occupational risks.
In Cyprus[1] [MP2], the commitment to the health and safety of employees is formalised in the Health and Safety Policy and is realised through the implementation of an Occupational Health and Safety Management System. This system also includes external workers, such as contractors, maintenance workers and visitors, or anyone who could be affected by the organisation's activities.
The appreciation of people, their diversity, and inclusion policies are an essential element of the People Strategy and ESG strategy. Pursuing its objectives and continuing the path started in 2018 with the establishment of the Diversity&Inclusion Committee, that has currently evolve to our Diversity&Inclusion Council composed by 12 members from different countries and functions, doValue has formalized its commitment to diversity, inclusion, and
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respect for human rights through the D&I Policy of the Group, approved by the Board of Directors in September 2023. The D&I Policy aims to "combat all forms of discrimination related to gender, gender identity and/or expression, sexual-affective orientation, marital status and family situation, age, ethnicity, religious beliefs, political and trade union affiliation, socioeconomic status, nationality, language, and geographical origin". The D&I Policy is intended for the entire company population and all the Group's Stakeholders: shareholders, investors, customers, suppliers, External Network, and local communities.
In line with the 2024-2026 Industrial Plan and in synergy with various company functions, the Group monitors the proper implementation of Diversity & Inclusion policies within the organization. Non- compliance with the required behaviors can be promptly reported by anyone who sees the need, in order to initiate the process of analyzing and examining conduct and to assess any sanction measures. Where possible, reports can also be submitted to the internal Whistleblowing channel, according to Group and Local Policies and Procedures outlined in the company's Whistleblowing regulations.
In the realm of Diversity, a particularly monitored topic is the prevention of harassment, also through the Labour, Sexual and Cyber Harassment Prevention Protocol, which establishes the management procedures for any report that may arise in this area. The Protocol ensures that everyone has the right to be treated fairly, respectfully, and with dignity, without compromising the privacy and physical and moral integrity of the person, and without resulting in degradation or humiliation based on criteria such as ethnicity, gender, religion, opinions, and any other condition or circumstance, including the type of employment relationship. In 2024, the Group adopted the Anti-harassment Policy which clearly defines behaviors considered unacceptable, including psychological and sexual harassment, and establishes procedures to report and manage such behaviors. Every individual has the right to receive fair, respectful, and dignified treatment, and to have their privacy and physical and moral integrity respected. The Policy also includes monitoring and review measures to ensure that procedures remain up-to-date and effective in preventing and addressing harassment.
Additionally, the Anti-harassment Policy emphasizes the importance of employee training and awareness on these issues, promoting a corporate culture that values diversity and respect for human rights. Through the implementation of this Policy, doValue is committed to creating a positive and inclusive work environment, contributing to the wellbeing and safety of all its employees and collaborators.
In Spain, an Equality Committee, as required by law, oversees all matters related to diversity and equal opportunities. Additionally, an Equal Opportunity Plan is developed, negotiated, and agreed upon with the Legal Representation of workers, in accordance with the Spanish Constitutional Law 3/2007. This plan aims to ensure effective equality between men and women and to create an inclusive work environment that promotes teamwork and values diverse opinions.
Similarly, doValue Greece is committed to ensuring equal opportunities for its employees, treating each employee with fairness, meritocracy, and objectivity, from the selection process to subsequent stages of their career within the company, including the development of a training plan and the implementation of compensation policies. Any form of discrimination, harassment, or intimidation is considered incompatible with the organization's culture and values, in line with the principles inherited from the doValue Group. The company encourages and promotes nondiscriminatory behavior through internal communication that follows inclusion principles and values diversity.
Finally, the focus on Diversity also extends to valuing differently-abled resources. doValue manages diversity in accordance with applicable laws concerning the hiring and integration of people with disabilities into the Company; for instance, doValue Spain has confirmed its commitment, in collaboration with the Adecco Foundation, to facilitate the inclusion of personnel with disabilities and support their professional development.
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The doValue Group considers it essential to develop a relationship with its Stakeholders based on constant and proactive listening and dialogue, to define its business strategy and create shared value over the long term. This commitment is reflected in employee engagement initiatives and the promotion of open and constructive dialogue with all interested parties.
To ensure continuous and structured engagement of its workforce, the doValue Group organizes a series of regular activities, including:
In addition to these structured activities, the doValue Group organizes staff meetings where employees can discuss their concerns with management and raise any issues. These meetings are essential for maintaining an open and transparent dialogue between management and employees.
During the reporting year, a series of initiatives launched by the Group were also implemented locally. In particular, in line with the previous reporting period, the fourth edition of the People Engagement Survey was launched. The 2024 Action Plan has been created and successfully implemented with results by 2023. The Action Plan saw the voluntary participation of many colleagues through focus groups to define concrete actions and areas of greatest interest. Action Plan 2025 is currently under development. The Group's values (leadership, responsibility, effectiveness, collaboration) were shared by the Top Management with employees through communication and training initiatives.
doValue Group's approach to employee engagement fosters open communication and helps address key issues affecting the workforce. Through these activities, doValue Group ensures that employees have the opportunity to express their opinions, contribute to business decisions, and feel an integral part of the organization.
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The function that supervises the correct performance of the aforementioned activities is the Group People Department, which therefore plays a role of both coordination and organisation in order to monitor that there is a continuous dialogue with the Group's employees.
The effectiveness of engagement with the company workforce is measured on an ongoing basis, driven by a culture of continuous improvement. This is ensured through a combination of communication channels, regular pulse surveys, and qualitative and quantitative KPIs that help monitor engagement and its impact over time. At the core of this process is the annual People Engagement Survey (GPTW), which serves as the starting point for building the Action Plan and shaping initiatives aimed at improving the work environment. From there, actions are implemented, measured, and refined throughout the year, ensuring that engagement remains a constant focus and evolves based on continuous feedback.
The Group's commitment to diversity and inclusion ensures that the voices of all employees, especially those from marginalized or vulnerable backgrounds, are heard and addressed. This is reflected in the active listening of people's needs through 1:1 meetings, regular sessions with People Business Partners, and periodic meetings with employee unions, which enable concrete actions to be taken to promote individual and organizational well-being.
For the doValue Group, dialogue with employees is an essential element for establishing a relationship based on the principles of transparency, collaboration, and sharing. Through the adopted communication channels, the Group aims to reduce negative impacts on its own workforce with a proactive and preventive approach. doValue, through open and constructive dialogue, intends to build a safe, inclusive, and respectful work environment where every worker can feel protected and valued.
[S1-3 DP 32b] [S1-3 DP 32c] [S1-3 DP 32d] [S1-3 DP 32e] [S1-3 DP 33]
The doValue Group provides employees with various reporting channels, ensuring that issues are effectively addressed while maintaining high standards of confidentiality and integrity. The Whistleblowing reporting system is governed by the Group Whistleblowing Policy and operational procedures adopted by different companies at the local level. Specifically, the Procedure "Use and management of the violation reporting channel ("Whistleblowing")" applicable to companies within the Country Italy perimeter, is published on the website and on the company intranet. An excerpt is also made available in the company's access premises. Furthermore, to ensure greater employee awareness about the existence of these structures and processes, the Group, as part of the training plan coordinated by the People function, commits to providing and updating mandatory Whistleblowing training for all employees, to highlight the specific procedures to follow and the possible consequences if inappropriate behavior occurs. For more details, refer to par. 5.1.1 Policies related to corporate culture and ethics.
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S1-4 – Taking action on material impacts on own workforce, and approaches to mitigating material risks and pursuing material opportunities related to own workforce, and effectiveness of those actions
[S1-4 DP 37] [S1-4 DP 38a] [S1-4 DP 38b] [S1-4 DP 38c] [S1-4 DP 38d] [S1-4 DP 39] [S1-4 DP 40a] [S1-4 DP 40b] [S1-4 DP 41] [S1-4 DP 42] [S1-4 DP 43]
The material impacts, risks, and opportunities for the doValue Group, identified through the double materiality analysis, are reflected in the principles, targets, and actions of the 5th pillar of the 2024-2026 Industrial Plan "Unlocking New Frontiers." Focus on People is one of the guiding principles for doValue's sustainable growth. doValue aims to promote an inclusive group culture, attracting and training talents with the goal of building a sustainable financial system. The concrete objectives for People defined by the Group are closely linked to the commitment to diversity, employee training, support for vulnerable groups, and respect for human rights, in order to strengthen its connection with the community alongside the promotion of socially responsible practices. For more details, please refer to para. 1.1.1.1 Targets, actions, and ESG metrics of the doValue Group.
S1-5 – Targets related to manging material negative impacts, advancing positive impacts, and managing material risks and opportunities
[S1-5 DP 46] [S1-5 DP 47a] [S1-5 DP 47b] [S1-5 DP 47c]
The doValue Group takes into account the results of the double materiality analysis in defining ESG goals outlined in the Sustainability Strategy embedded in the 2024-2026 Industrial Plan. Furthermore, constant listening and transparent dialogue with employees, ensured by the multiple dialogue and communication channels provided by the Group, offer the opportunity to identify specific areas for potential improvement. The functions responsible for defining the goals and consequent actions on ESG topics are constantly involved and updated in line with the company's mission to ensure the implementation of all necessary actions to achieve them. For more details refer to par. 1.1.1.1 Targets, actions, and ESG metrics of the doValue Group.
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doValue recognises the importance and value of the people who contribute every day, with commitment and dedication, to the progress of the Group's activities and the creation of medium- and long-term value. The doValue business is closely linked to people, and therefore the enhancement and development of professionalism are strategic drivers to ensure sustainable innovation and growth.
The doValue Group's workforce, as of 31 December 2024, consisted of 2,754 employees, a slight decrease compared to what was recorded in the previous reporting period (-3.77%). The organisation also employs 247 external collaborators, who are not employees, who mainly perform consultancy or external maintenance services, in addition to some temporary interim positions. Including these external collaborators as well, the Group's total workforce is 3,001 people. Women represent 58% of the total company population. The 30-50 age group is the most representative of the Group's workforce, being equal to 63.58%, while the age groups under 30 and over 50 include 3.09% and 33.08% of staff respectively.
To these must be added a total of 440 employees from the acquisition of Gardant for the month of December 2024 alone of competence of the Group. Women represent 44% while men represent the remaining 56%. The 30-50 age group is the most representative with 52%, while the age groups under 30 and over 50 comprise 2% and 46% of the staff respectively.
In a competitive scenario in which business and consumption models are in continuous and profound transformation, the Group is aware that change, a necessary requirement to meet market challenges, must include valuing people, developing their professionalism, and implementing an appropriate talent retention programme. People are the fundamental asset and the indispensable prerequisite for the Group's competitiveness.
doValue has formulated a Talent Retention Strategy that encompasses development and training programmes, recruitment, succession planning, and leadership plans. The Talent Strategy and the People review process are designed to assist doValue in cultivating an organisation increasingly focused on talent development and performance enhancement.
The search for and recruitment of new talent is a strategic growth factor for doValue. During the year the Group continued to carry out several projects to introduce young people to the world of work by offering internships and apprenticeships in collaboration with universities and professional training institutions with which it had stipulated agreements. By way of example, in Italy doValue has activated twelve internships with universities and training institutions, including Sapienza, Roma Tre, Catholic University of Milan, Bocconi, LUISS, LUISS Business School and Sportello Internship. In Spain, doValue Spain offers training programmes focused on the real estate sector (Promoción y Desarrollo Inmobiliario and Programa Superior de Dirección Inmobiliaria y Financiera). doValue Cyprus also pays particular attention to the professional training of new joiners, providing specific training courses (Excel Essential Training programme, Comprehensive 3 weeks training program for new Portfolio Onboarded employees). This year as well the Group confirms its commitment to carry forward the initiatives it has undertaken for the new generations, with a view to both attracting talent and creating added value for the community through the provision of high-level professional training to young people entering the world of work.

| Number of employees (in number of people) 2024 | ||||||
|---|---|---|---|---|---|---|
| Country | No. Men | No. Women | No. Other | No. Not reported | Total No. | |
| Italy | 365 | 540 | 0 | 0 | 905 | |
| Spain | 225 | 278 | 0 | 0 | 503 | |
| Greece | 414 | 530 | 0 | 7 | 951 | |
| Cyprus | 144 | 251 | 0 | 0 | 395 |
To the data reported above, we must add those relating to the Gardant perimeter which is composed as follows:
| Number of employees (in number of people) 2024 | |||||
|---|---|---|---|---|---|
| Country | No. Men | No. Women | No. Other | No. Not reported | Total No. |
| Gardant | 247 | 193 | 0 | 0 | 440 |
[S1-6 DP 50bi]
[S1-6 DP 50bii]
[S1-6 DP 50biii]
[S1-6 DP 51]
| Number of employees (head count) 2024 | |||||
|---|---|---|---|---|---|
| Country | No. Men | No. Women | No. Other | No. Not reported | Total No. |
| Permanent employees | |||||
| Italy | 362 | 539 | 0 | 0 | 901 |
| Spain | 223 | 278 | 0 | 0 | 503 |
| Greece | 413 | 530 | 0 | 0 | 943 |
| Cyprus | 144 | 251 | 0 | 0 | 395 |
| Temporary employees | |||||
| Italy | 3 | 1 | 0 | 0 | 4 |
| Spain | 0 | 0 | 0 | 0 | 0 |
| Greece | 1 | 0 | 0 | 7 | 8 |
| Cyprus | 0 | 0 | 0 | 0 | 0 |
| Non-guaranteed hours employees | |||||
| Italy | 0 | 0 | 0 | 0 | 0 |
| Spain | 0 | 0 | 0 | 0 | 0 |
| Greece | 0 | 0 | 0 | 0 | 0 |
| Cyprus | 0 | 0 | 0 | 0 | 0 |
Gardant currently has 246 men and 192 women with permanent contracts, 1 man and 1 woman with a fixed-term contract.
[S1-6 DP 50c]

| Employees who left the company during the 2024 reference period | ||||||
|---|---|---|---|---|---|---|
| Country | Turnover reason | |||||
| Total turnover number |
Voluntary resignations |
Dismissal | Retirement | Death in service |
% turnover | |
| Italy | 64 | 38 | 0 | 26 | 0 | 8.00% |
| Spain | 161 | 59 | 102 | 0 | 0 | 31.15% |
| Greece | 102 | 101 | 1 | 0 | 0 | 15.30% |
| Cyprus | 38 | 35 | 3 | 0 | 0 | 9.62% |
To be noted that for the period of December 2024, the turnover for Gardant is 0.
The data relating to own workforce reported above refer to the reporting period 01/01/2024 - 31/12/2024 and are expressed according to the headcount methodology as the number of people at the end of the reference period.
For the Gardant perimeter, only the month of December 2024 (under the responsibility of the post-acquisition Group) was taken into account for the contribution.
There are no differences to report between what is stated in the sustainability report and what is reported in the Group's financial disclosure.
| Country | Number of external non-employee collaborators in 2024 mainly providing consultancy or external maintenance services, as well as some temporary interim roles |
||
|---|---|---|---|
| Italy | 0 | ||
| Spain | 13 | ||
| Greece | 234 | ||
| Cyprus | 0 |
Please note that the table above does not include Gardant data, which for the month in question only, stands at 0.
The data related to employees of the own workforce mentioned above are expressed according to the FTE (full-time equivalent) methodology and refer to the reporting period 01/01/2024 - 31/12/2024.
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Diversity, inclusion, and respect for human rights are fundamental elements of doValue's corporate culture and ESG strategy.
doValue is committed to promoting the value of each person and creating a work environment that is respectful, collaborative, and inclusive. An approach aimed at enhancing and integrating diversity that translates into a constant listening to the needs of its people and into concrete actions aimed at promoting individual and corporate well-being.
The Diversity & Inclusion strategies, overseen by the People Group function, are shared and approved by the Risks, Related Parties Transactions and Sustainability Committee and the Board of Directors.
In 2023, the doValue Group formally joined the UN Global Compact, a voluntary initiative encouraging businesses worldwide to create an economic, social, and environmental framework aimed at promoting a healthy and sustainable global economy that ensures responsible policies, business practices, social and civil behaviors, also considering future generations.

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In 2018, the Diversity&Inclusion Committee was established in Italy as a forum to support individuals in reaching their potential, regardless of generation, status, and the various dimensions of diversity. This initiative, which started at a local level within some of the Group's companies, naturally evolved into the creation of the Diversity&Inclusion Council, thanks to the voluntary participation of colleagues from different companies within the Group.
Today, the Group D&I Council, comprising 10 people representing various nationalities, departments, backgrounds, and realities, has a clear Mission and a shared Vision:
Mission: to create a work environment that leverages diversity to foster an inclusive culture, supporting both individual and organizational growth.
Vision: appreciating diversity by promoting a respectful environment where everyone can express their authenticity, particularly concerning Gender, Disability, Generation, and Multi-cultural topics.
In pursuing its goals and continuing the journey started in 2018 with the establishment of the Diversity & Inclusion Committee, doValue has formalized its commitment to diversity, inclusion, and respect for human rights through the Group D&I Policy, approved by the Board of Directors in September 2023. Specifically, the Diversity & Inclusion Policy, available on doValue's institutional website, aims to promote a corporate culture focused on overcoming all forms of discrimination and historical-cultural bias, making the workplace an inclusive environment where every type of diversity can find space and generate value.
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In accordance with the Sustainability Policy and in synergy with the various corporate functions, the Group monitors the proper implementation of Diversity & Inclusion policies within the organization. Any deviation from the required behaviors can be promptly reported by anyone who identifies the need, in order to initiate the process of analysis and examination of conduct and assess possible sanctions. Where possible, reports can also be sent to the internal Whistleblowing channel, following Group and Local Policies and Procedures as outlined in corporate Whistleblowing regulations.
The D&I Policy is intended for the entire corporate population and all Group Stakeholders: shareholders, investors, customers, suppliers, External Network, and local communities. To this end, doValue has committed to developing a Sustainability strategy by promoting the following actions:
Throughout 2024, doValue has further strengthened its commitment to Diversity, Equity, and Inclusion with a series of concrete and impactful initiatives, turning our corporate values into tangible actions. Training has remained a key pillar of our approach, with the introduction of gender equality courses in collaboration with the UN Global Compact and dedicated workshops on Unconscious Bias in Greece and Cyprus, helping employees identify and challenge stereotypes that may affect everyday interactions.
Ensuring a safe and respectful workplace has been another priority, leading to the adoption of a new Groupwide anti-harassment policy, reaffirming our commitment to fostering an inclusive and welcoming environment. Awareness campaigns have also played a fundamental role, particularly on World Cultural Diversity Day for Dialogue and Development, where we celebrated the 13 nationalities that make up our Group, embracing the richness of different cultures and perspectives within our organization. During Pride Month, we reinforced our commitment to LGBTIQ+ inclusion by promoting educational content on inclusive language and launching engaging activities for employees to actively embrace diversity and appreciate the unique contributions of LGBTIQ+ colleagues.
Intergenerational dialogue has also been a key focus of our efforts. Through a dedicated doTALKS roundtable, we provided a space for employees from different generations to share their perspectives and explore ways to foster a work environment where generational diversity is seen as a strength.
Our commitment has extended beyond the workplace, with meaningful initiatives to support our communities. We have strengthened collaborations with organizations promoting gender equality and women's empowerment, such as the Girls in STEAM Academy in Cyprus, sponsoring a pampering room in Greece, and launching activities focused on women's health. In parallel, we have expanded our support for people with disabilities, including workshops with Fundación Integra in Spain to empower individuals at risk of social exclusion, initiatives to improve school accessibility through the "PEDIA" program in Cyprus, and renewing our partnership with the Ablebook app to promote inclusive tourism.
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Employee well-being has also been at the heart of our efforts, with initiatives such as office yoga sessions during Women's Month, Family Fun Day with the Keravnor Rollers wheelchair basketball team, and participation in breast cancer awareness races, reinforcing our belief that inclusion also means taking care of people's physical and mental well-being.
This commitment has been recognized through significant milestones. Joining the UN Global Compact as a Group marks a further step in our ESG strategy, reinforcing our shared commitment to integrating sustainability and inclusion principles into our business. We have also strengthened our position by signing the Diversity Charters, with doValue Greece joining in July 2024, following doValue Spain's 2023 commitment. Our achievements have been recognized through prestigious awards, including the Gold Award at the Diversity, Equity & Inclusion Awards 2024 in Greece, Best Women Talent Company certification for the second consecutive year in Spain, recognition as a Diversity Leading Company by Equipos y Talento, Gender Equality Certification in Cyprus, and being ranked among the top five companies for gender equality in Spain by Women Forward.
These milestones are not just awards; they are a testament to our unwavering dedication to building a more equitable, inclusive, and respectful workplace where everyone can thrive.
In this context, doValue has been a Supporting Member of Valore D for several years, the first Association established in Italy that promotes gender balance and an inclusive culture for the growth of companies. Valore D advocates for the appreciation of all the characteristics that distinguish collaborators (age, gender, nationality, religion, work experiences), with the aim of creating a work environment that recognizes the value of Gender Diversity and develops an inclusive corporate culture.
In terms of reporting and monitoring, it should be noted that data concerning age, gender, origin, hiring date, work seniority, and remuneration of the staff of Italian companies are managed through a centralized database, from which a quarterly report is extracted and presented to the Parent Company's Board of Directors regarding staff movement data. Annually, doValue provides this report to ABI, supplemented every two years with a report on gender equality.
doValue Spain also emphasizes the importance of these values within its Code of Conduct, which underlines the obligation to ensure the dignity of individuals and respect for their fundamental rights, in line with the Universal Declaration of Human Rights and the European Convention on Human Rights. Furthermore, in 2023 the Group has renewed its commitment to the Diversity Charter, a charter of 10 principles that companies and institutions voluntarily sign to promote the fundamental principles of equality, diversity, and inclusion.
The Group's dedication to D&I initiatives and programs in the countries where doValue operates has been recognized by various institutions that set standards of excellence on specific SDGs and diversity issues. doValue, in fact, has been awarded by CEO4LIFE in the Social Impact category and by Intrama as Top Diversity Company in Spain, acknowledging the Organization's commitment to diversity and inclusion matters.
The countries in which the organization operates are not considered at high risk of non-compliance with human rights, as they are subject to existing national and international laws and regulations in this area. Consequently, at the Group level, no significant risks of human rights violations have been identified, nor operations and suppliers at significant risk of incidents of child labor exploitation and forced or compulsory labor. Additionally, Spain and 161 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP CONSOLIDATED FINANCIAL STATEMENTS DIRECTORS' REPORT OF DOVALUE S.P.A. DOVALUE S.P.A. FINANCIAL STATEMENTS
Cyprus incorporate the following ILO conventions into their labor legislation:
With particular reference to Diversity within the Equality Plan, doValue Spain emphasizes the importance of valuing staff based on abilities, skills, commitment, and talent, avoiding any type of discrimination related to ethnicity, gender, religion, political ideas, nationality, age, sexual orientation, disability, or any other characteristic. Demonstrating the importance attached to the topic of Diversity & Inclusion and with the aim of cultivating these values in the future, doValue Spain plans to implement a new LGTBI Plan in 2024.
In Spain, there is also an Equality Committee, established by law and responsible for overseeing all matters related to diversity and equal opportunities. An Equal Opportunity Plan is defined, negotiated, and agreed upon with the Legal Representation of workers and in compliance with the Spanish Constitutional Law 3/2007. The plan provides for the effective equality of men and women and the creation of an inclusive workplace that promotes teamwork and values differing opinions.
Within the scope of Diversity, a particularly focused theme is the prevention of harassment, also through the Labour, Sexual and Cyber Harassment Prevention Protocol, which outlines the management methods for any reports that may arise in this area. The Protocol ensures that everyone has the right to receive fair, respectful, and dignified treatment, without compromising the privacy and physical and moral integrity of the person, and that does not lead to degradation or humiliation based on criteria such as ethnicity, gender, religion, opinions, and any other condition or circumstance, including the type of employment relationship.
Similarly, doValue Greece is also committed to ensuring equal opportunities for its employees. In September 2023, doValue Greece signed its first Collective Labor Agreement with the "Employees' Association of doValue Greece" union. This comprehensive contract jointly includes adherence to the Labor Regulations and the Policy for the Prevention and Combat of Workplace Violence and Harassment, aiming to maintain a safe, fair, and inclusive work environment, in line with the Group's values.
Diversity, inclusion, and respect for human rights are fundamental elements of doValue's corporate culture and ESG strategy.
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Dialogue with trade unions is of great importance to the Group, which is why it maintains regular, constructive, and respectful relations with the workers' representative organisations, guided by principles of fairness and respect for mutual roles, with the aim of always reaching new agreements for the growth and competitiveness of the Group.
doValue ensures the employees' right to freedom of trade union association and collective bargaining, as well as the rights of employees to participate in all initiatives promoted by the unions, regardless of the specific characteristics these may acquire depending on the countries where doValue operates.
In Italy and Greece, the Group adheres to the national industry regulations concerning union rights, ensuring open dialogue with freely chosen worker representatives. This allows both parties to better understand any issues that may arise on either side and to find the best ways to resolve them.
In particular, in Italy, unions have a dedicated section on the company intranet. Dialogue and discussion form the basis of relationships with union organizations, with no discrimination or difference in treatment to foster a climate of mutual trust, seek shared solutions that protect staff, and establish a proper system of union relations as concerted as possible. To enhance the relationship between companies and worker representatives, there are specific analysis committees dedicated to identifying the best solutions for harmonizing treatments in favor of all staff regarding professional development, health insurance policies, work-life balance, and variable compensation systems.
Spain also maintains a constant dialogue with workers' legal representatives to ensure collaboration on issues that can significantly impact the organization. This ongoing dialogue is ensured through both informal communications (emails, meetings, announcements, calls) and formal bodies for information, consultation, participation, and collective bargaining: Works Committee, Health and Safety Committee, and Equality Committee. The system of labor relations in Cyprus is managed by the Human Department, which organizes frequent meetings with unions to address issues that may impact employees' working conditions. Throughout the year, both small-scale meetings within all regional offices and staff meetings, where senior management presents business information to all employees, are organized. Finally, in Portugal, there is also union representation, although collective bargaining agreements are not legally required, leading to annual discussions of relevant ongoing projects.
| Country | Total number of employees covered by collective bargaining in 2024 |
% of employees covered by collective bargaining in 2024 |
|---|---|---|
| Italy | 905 | 100% |
| Spain | 503 | 100% |
| Greece | 944 | 99.2% |
| Cyprus | 170 | 43.04% |
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Regarding collective bargaining, at the Group level, employees covered by national collective agreements amount to 91.58%.
Gardant employees covered by a national collective agreement amount to 100%.
In particular, all employees of the Italian and Spain companies are covered by collective bargaining. At the Italian level, this also establishes the notice periods to be guaranteed to employees in the event of significant changes in the organisational structure, equal to 45 days, while with reference to doValue Greece, the notice period is equal to 2-4 weeks. doValue Greece covers 99.2% of employees and approximately 43% in Cyprus. The minimum notice period for significant organisational changes is one week, in line with what we have agreed with the trade unions at local level.
To date, the Group cannot provide the percentage of employees who are covered by worker representatives, offering details by country where the Group operates.
There are no agreements with its employees for representation by a European Works Council (EWC), a company committee of a European Company (SE), or a company committee of a European Cooperative Society (SCE).
S1-11 Social protection [S1-11 DP 74a] [S1-11 DP 74b] [S1-11 DP 74c] [S1-11 DP 74d] [S1-11 DP 74e] [S1-11 DP 75]
doValue is committed to creating work conditions that promote well-being and a healthy work-life balance so that employees can express their best selves and foster a company environment that ensures social well-being and corporate productivity. For this reason, doValue offers all employees, based on their role, responsibilities, and years of seniority, a benefits program and corporate welfare initiatives aimed at increasing motivation and engagement levels.
In 2024, investments in the Group's planned welfare activities amounted to over 7.3 million euros.
All employees of the doValue Group are covered by social protection in all countries where the Group operates, regulated by the current local legislation.
In Italy, the benefits offered to employees and stipulated by second-level agreements are applicable regardless of the location in which they operate and the duration of the employment relationship. The main benefits that can currently be granted to employees, in addition to those already provided by the National Collective Labor Contract (where applicable), in line with the various job levels and the internal regulations in force at any given time, include:
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Furthermore, from 2023 doValue allows taking study leave beyond the maximum limit set by the relevant collective agreement, and, in addition to this, has doubled the hours of leave for medical appointments, from 10 to 20. Scholarships for employees' children continue to be provided, in compliance with the provisions of the national collective labor agreement.
Moreover, the company welfare includes a Flexible Benefits plan that allows employees to use their production bonus on customizable services and increase their spending capacity.
In Spain as well, the Group plans to provide benefits to all employees, regardless of contract type. The objective of doValue Spain is to promote a corporate culture that encourages a balance between personal life and work, with the ambition to attract new talents and enhance workplace well-being, believing that a motivated employee aligned with the Group's values and goals brings clear benefits to the entire corporate community. In addition to health-related benefits (such as health coverage and the promotion of prevention campaigns), a flexible benefit plan is in place with initiatives aimed at supporting a better work-life balance and parenting support, including flexible entry and exit times, the Digital Disconnection Protocol, the possibility of taking additional leave for family matters, smart working, and, starting in 2023, the extension of parental leave to 18 weeks, in line with regulatory provisions.
The benefits offered to all employees in Cyprus include health insurance and welfare measures, provided through specific funds. Additionally, the option to enjoy flexible working hours and discounts for gym memberships is offered. Activities supporting health protection, promoting healthy lifestyles, and work-life balance are also included as part of the doValue Spain and controlled 'Health&Wellness' program.
To support the balance between personal and work life, doValue offers its employees numerous services and initiatives, including the possibility to work remotely, study leave, and maternity and paternity support programs.
In particular, at the end of 2024, the new union agreement for smart working was signed, which enhances the experience gained over these years and confirms hybrid work as a model of work organization capable of meeting strategic and operational business needs and achieving better work-life balance.
Additionally, it is worth noting here the attention that doValue gives to its employees even at the termination of employment; indeed, there are mechanisms aimed at facilitating job continuity and managing exits for retirement or the conclusion of employment.
[S1-10 DP 69]
The Remuneration Policy of the doValue S.p.A. Group was approved by the Shareholders' Meeting on April 26, 2024, for the period 2024-2026, in line with the timeframe of the Industrial Plan. It aims to reward sustainable performance within the Group, promote a "Group unity culture," and strengthen the retention, attraction, and engagement capabilities of doValue has established a Group Total Reward model that includes all staff members to value the contributions of every employee and consider their respective working conditions.
The objective of the Remuneration Policy is to align, in the interest of Stakeholders, the remuneration systems with the company's goals, values, and long-term strategies, while also integrating effective risk management.

The Remuneration Policy adheres to the Corporate Governance Code of Borsa Italiana, is compliant with the Issuers' Regulation published by Consob in December 2020 and is aligned with the recommendations on remuneration from the Corporate Governance Code of the "Corporate Governance Committee" of listed companies. The remuneration system is also aligned with actual business results, capital and liquidity levels, and aims to avoid distortions that might encourage recipients to engage in behaviors that violate regulations or involve excessive risk-taking for the Group. The Remuneration Policy, in line with doValue's Leadership Model, aims to ensure positive engagement, commitment, and initiative from all doValue employees, based on the following values:

Focused on innovative solutions. Always one step ahead. Result-focused objectives. Careful listening to achieve a full understanding of the task and identify sustainable solutions.

Professional behaviour aimed at building trust and credibility with customers, shareholders, partners, colleagues and generally in the economy and society.

Creating an inclusive environment that promotes an open dialogue valuing every opinion. Promoting team spirit. Personal commitment and commitment to others.

Inspiring and motivating the team to achieve great results, acting as a role model and being responsible for your actions and the team's.
Internal policies and processes aim to reinforce the mission, vision, and values that drive performance and promote the achievement of business objectives in line with doValue's Purpose.

CONSOLIDATED FINANCIAL STATEMENTS DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
The Remuneration policy for Directors, Key Management Personnel and Members of the Control Board has been formalised and is available on the Company's website. It meets market demands and adheres to the latest regulatory standards, in line with the Shareholders' Rights Directive (SRD II), specifically:
The policy lists principles and standards of behaviour that are extended, where applicable, to all the Legal Entities of the Group, hereinafter also abbreviated to "LEs", for the purpose of designing, implementing and monitoring the respective practices, plans and compensation programs.
Specific internal procedures regulate the incentive systems for non-executive staff, consistent with the provisions of the Policy and more generally, with the Business Plan.
The Remuneration policy is closely linked to the Business Plan, further strengthening alignment with long- term objectives in the interest of all Stakeholders.
Additionally, a strategy to engage investors has been devised, focused on enhancing alignment with stakeholders. This includes active dialogues designed to clarify strategic issues and address findings related to the remuneration framework.
Analysis of meeting results and review of relevant topics. >
REMUNERATION CYCLE
Approval of the Report on Remuneration and other documentation for the Shareholders' Meeting. >
| 167 INTRODUCTION FINANCIAL FINANCIAL OF DOVALUE S.P.A. ON THE GROUP REPORT STATEMENTS STATEMENTS |
|---|
| -------------------------------------------------------------------------------------------------------------------------- |
The process related to the definition, adoption, and implementation of the Remuneration Policy takes into account the delegations of the various corporate bodies and company functions involved. It also aims to ensure that each delegated corporate body or function fully exercises the responsibilities defined by external regulations, statutes, or internal regulations.
The Policy has been reviewed taking into account, in particular, market developments, strategies, and risk profile. For more details, refer to the 2024-2026 Remuneration Policy and the relevant Report on the Remuneration Policy 2024- 2026 and on the 2023 compensation paid by doValue S.p.A., available on the corporate website in the Governance - Remuneration section.
| Country | Average gross hourly wage level of female employees in 2024 |
Average gross hourly wage level of male employees in 2024 |
% of the Gender pay gap in 2024 |
|---|---|---|---|
| Italy | € 22.17 | € 26.24 | -15.51% |
| Spain | € 26.36 | € 37.88 | -30.41% |
| Greece | € 15.10 | € 24.22 | -37.64% |
| Cyprus | € 20.27 | € 26.70 | -24.08% |
The table above does not include data from Gardant.
As of today, the Group presents a ratio of 1/59.48 between the total annual remuneration of the person receiving the highest salary and the median total annual remuneration of all employees.
This ratio was calculated by comparing the highest remuneration within the Group with the median remuneration of the entire workforce as of 12/31, excluding the highest remuneration itself.
The approach to remuneration involves a compensation package consisting of a fixed component, a variable component, and benefits, structured to ensure a proper balance among these different elements, each designed to specifically impact the ability to attract talent, motivate, and retain employees.
The fixed component compensates for the role and assigned responsibilities, also considering the experience and skills required.
The structure of the incentive plans defines entry gates, which also ensure the sustainability of the Group's incentive systems, as well as malus and clawback mechanisms present in annual and deferred variable incentive systems. The compensation package includes a welfare and benefits system aimed at ensuring employee well-being both during their working life and later during retirement, in line with market practices.
ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
Executives with Strategic Responsibilities have access to various forms of incentives:
The MBO Plan is based on a balanced scorecard that considers both financial and non-financial key performance indicators. In this context, the ESG aspect (environmental, sustainability, and governance aspects) accounts for 10% of the quantitative component.
The LTI (Long Term Incentive) Plan includes an annual award ("rolling" Plan) entirely based on doValue's shares ("Performance Shares"), aimed at:
Also within the context of LTI remuneration, the weight of the environmental, social, and governance impact component has been increased to 10%, up 5% from the previous year's remuneration policy.
The MBO guidelines introduced in the Remuneration Policy for Executives with strategic responsibilities have been cascaded to the rest of the organization, including the ESG objective with a weight of 10% of WHAT for all managerial positions.
S1-9 – Diversity metrics [S1-9 DP 64] [S1-9 DP 65] [S1-9 DP 66a]
| Number of Top Management members by gender in 2024 | ||||||
|---|---|---|---|---|---|---|
| Country | Unit of Measure |
Men | Women | Other | Not reported | Total |
| Italy | n. | 8 | 5 | 0 | 0 | 13 |
| % | 61.54% | 38.46% | 0% | 0% | 100% | |
| Spain | n. | 7 | 1 | 0 | 0 | 8 |
| % | 87.50% | 12.50% | 0% | 0% | 100% | |
| Greece | n. | 9 | 7 | 0 | 0 | 16 |
| % | 56.25% | 43.75% | 0% | 0% | 100% | |
| Cyprus | n. | 6 | 2 | 0 | 0 | 8 |
| % | 75% | 25% | 0% | 0% | 100% |
Gardant has a total of 25 members in Top Management, divided into 21 men (84%) and 4 women (16%).

| Distribution of employees by age group in 2024 | |||||||
|---|---|---|---|---|---|---|---|
| Country Unit of Measure < 30 years 30-50 years > 50 years |
|||||||
| n. | 17 | 414 | 474 | ||||
| Italy | % | 1.88% | 45.74% | 52.38% | |||
| n. | 11 | 384 | 108 | ||||
| Spain | % | 2.18% | 76.35% | 21.47% | |||
| n. | 18 | 653 | 273 | ||||
| Greece | % 1.92% |
69.18% | 28.91% | ||||
| n. | 39 | 300 | 56 | ||||
| Cyprus | % | 9.87% | 75.95% | 14.18% |
The 30-50 age group is the most representative of the Group's workforce, accounting for 63.83%, while the under 30 and over 50 age groups include 3.09% and 33.08% of staff respectively.
Gardant presents a breakdown by age groups as follows: the 30-50 age group is the most representative with 52%, while the age groups under 30 and over 50 comprise 2% and 46% of the staff respectively.
Lastly, the focus on Diversity also extends to the enhancement of differently-abled resources. doValue manages diversity in accordance with the rules set out by applicable laws, including the hiring and integration of people with disabilities in the Company.
Attention to the conditions of people with disabilities is evidenced by the presence of numerous measures and initiatives aimed at ensuring universal accessibility of facilities and removing barriers and obstacles - physical and otherwise - in every work environment; for example, the presence of accessibility measures in all main locations includes:
[S1-12 DP 80]
| Number of employees with disabilities subject to legal restrictions on data collection in 2024 | ||||||
|---|---|---|---|---|---|---|
| Country | Unit of Measure |
Men | Women | Other | Not reported | Total |
| Italy | n. | 24 | 29 | 0 | 0 | 53 |
| % | 45.28% | 54.72% | 0% | 0% | 81.55% | |
| Spain | n. | 4 | 3 | 0 | 0 | 7 |
| % | 57.14% | 42.86% | 0% | 0% | 10.77% | |
| Greece | n. | 1 | 3 | 0 | 0 | 4 |
| % | 25% | 75% | 0% | 0% | 6.15% | |
| Cyprus | n. | 0 | 1 | 0 | 0 | 1 |
| % | 0% | 100% | 0% | 0% | 1.53% |
In 2024, there are 65 people (36 women and 29 men) employed by the Group who belong to protected or vulnerable categories, amounting to 2.36% of the total company population.Gardant instead employed 23 people with disabilities (10 men and 13 women) for a total of 5% of the total workforce.
ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
S1-17 – Incidents, complaints and severe human rights impacts
[S1-17 DP 103a]
[S1-17 DP 103b]
[S1-17 DP 103c]
Confirming the Group's commitment to issues of diversity and respect for human rights, even in 2024, there were no incidents of discrimination or human rights violations.
In 2024, no serious incidents concerning human rights related to the workforce occurred. As a result, there are no reports of fines, penalties, or compensation claims.
[S1-13 DP 81]
For doValue, training and professional development are key elements in the growth of its people and represent an important opportunity to convey both the Group's values and strategy.
In 2024, the existing training programmes continued. They were updated, where necessary, in connection with the business needs, in-house and by remote, synchronous or asynchronous.
In addition, the training offer was supplemented with many webinars made available to staff on the company intranet, aimed at providing helpful working tools and personal development and enriching specific skills. The courses carried out led to 65,497 hours of training provided during 2024.
In 2024, doValue offered online training (via Microsoft Teams and the Success Factors tool) and in-person training at doValue's main offices. The training offering focused both on the development of digital skills, soft skills, and managerial development to deepen understanding of work tools and support the personal and professional growth of doValue's employees.
As usual, this year a survey distributed to all company staff assessed training needs, enabling employees to share their preferences and allowing the People function to gather training requirements and suggestions. Additionally, the "Training" procedure facilitates the collection of training requests, particularly technical ones, by department managers, who annually identify their team members' needs. Finally, the Compliance function is consulted for mandatory training requirements.
Showing doValue's focus on the training of its people, in May 2022, the Training Committee was formed to collaborate on the corporate training mapping and implementation process, agreeing upon objectives and criteria for designing training sessions aimed at personnel development and their professional growth. This Committee fulfilled its mandate also during the reporting year.
REPORT INTRODUCTION DIRECTORS' REPORT
171 SUSTAINABILITY ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
The 2024 training strategy focused on developing skills that are consistent and functional with the business challenges and transformation projects of the company stated in the Business Plan 2024-2026. At the same time, the training approach adopted aims to enhance skills and human capital, strengthen cultural and managerial integration, develop employer branding & engagement, promote knowledge and change. The collaboration with the trade union organizations continues in the design of the training offer, periodically discussed and analyzed with the Commission for Training formed in 2022.
Specifically, in 2024 the training provided in the doValue Italia Group recorded more than 26,000 training hours and focused on enhancing managerial skills, regulatory updates and hard/digital skills, as well as language skills. Projects have also continued to:
In 2024, a major project to strengthen managerial leadership began, through the implementation of the new doValue Management Charter, which has in fact launched a multi-year Change Management process with a structured and multilayer programme involving all the managers of the doValue Italia Group, including the Management Team. This path of development of managerial skills includes classroom sessions and individual training, online training and teaching material focused on the drivers of the new leadership model, to internalize and act in everyday expected behaviors. The first wave of the project involved more than 160 managers and delivered 52 training sessions, for a total of 51 individual hours to the Management Team and 28.5 to Senior and Middle Managers. In 2025, the project is expected to continue with a second wave that will also involve individual contributors.
Regarding the development of hard skills, the planned training courses for 2024 included technical training (IT, legal updates), managerial (focusing on middle management), regulatory issues (Privacy, Anti-Corruption, Security Awareness, Safety), and language training (group and individual English language courses offered synchronously via an online platform).
Training courses for employees within the Group have been developed in collaboration with various universities and training institutes, including Bocconi University and People Leading People. ALBA Graduate Business School, Dynargie, Panorama, Hellenic American Union, Infolab, BWC, LHH Harrison, ESADE and EADA Business Schools for Leadership programme, Aranzadi, UNIR, Universidad de Zaragoza, and IPEI (Cardenal Cisneros).

The provision of adequate training is also an important driver of business in Spain and Cyprus. DoValue Spain and its subsidiaries annually develop a training programme, tailored to the needs highlighted by area managers, regulatory shifts, and the Group's strategic goals, outlining the requisite training courses.
The training plans include multiple courses, including:
Among the Leadership Programs developed for employees, based on their different levels of seniority, we highlight the doValue Leadership Program created with Bocconi University and People Leading People.
Furthermore, the wealth of procedures includes training and development policies and procedures, Training & Development Policy and Training & Development Procedure in particular.
Providing adequate training is also highly important for doValue Greece, which has a dedicated Business Training division, i.e., internal training strictly related to business aspects. The aims of the Business Training are to strengthen the knowledge and skills of employees, update customer services and improve efficiency.
Training needs are identified with the cooperation of business departments depending on any new practices and procedures adopted, changes in processes, products or because of system releases or new tools. At the beginning of each year, the People Department meets with the departmental managers to collect training needs, which are then assessed and prioritised within the framework of a Programme that also highlights any individual needs relevant to each task. The prepared Programme is presented to the Executive Committee, tasked with verifying and ensuring that the identified training needs and priorities encompass all crucial strategic areas. After approval, the training activities are planned in agreement with the Department Managers. All employees can access training and certification programmes tailored to their specific roles and responsibilities. The People Functions within the Group and across each country are dedicated to gathering the needs of employees and translating them into practical actions. Indeed, beyond the scheduled internal and external training, the Group supports employees seeking to enhance their personal and professional journey by obtaining degrees, postgraduate master's degrees, and certifications. Study leave is granted to all employees, including part-time staff and interns, who require time off to prepare for exams towards obtaining a degree. In addition, in some cases, the Group provides for local co-participation in individual skill-upgrade courses. At doValue Greece, for example, employees can obtain partial funding (up to 40% of the costs) for postgraduate programs to further their studies. Interested employees can apply for funding if a recognised public or private institution provides the programme, the study subject relates to their job responsibilities, and they have been working for the company for at least two years with a permanent contract.
The doValue Group considers training fundamental to enhance the skills of its employees: People Strategy, Talent Plan and Annual Training Program. 65,497 hours of training provided by the Group.
173 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
The Group pays special attention to developing skills as it is a key element in the growth path or its employees. Personal and professional development is furthered by doValue by periodically assessing performance on the basis of individual objectives, guaranteeing at the same time the achievement of corporate objectives through the enhancement of its people and skills improvement paths.
For this reason, over the years doValue has developed appropriate performance monitoring processes for its employees in order to support motivation, individual development and at the same time improve their experience within the Group.
For several years now, the Italian companies have formalised the definition of a system for detecting and assessing skills in a specific Procedure. The system allows detecting aspects for improvement regarding target skills broken down by area of belonging (Business, Staff, Business Staff), role held (Resource Managers, Non-managers) and type (e.g., managerial, implementation, relational, etc.).
Regarding staff development, doValue has implemented a Group Performance System. This system measures individual attainment of objectives ("What") and evaluates behaviours ("How") based on a new skills model that aligns with the Group's values (Responsibility, Leadership, Collaboration, and Effectiveness). The two dimensions are assessed on a scale of 1 to 5 with a weighting of 60:40 between the What and the How and the individual employee's development plan is defined within this process. In addition, the annual short-term variable remuneration is linked to the Performance system. The process includes a mid-year evaluation during which the manager provides the employee feedback on their progress to better guide achieving objectives and behaviours.
In the final annual evaluation phase, a calibration exercise is foreseen with the involvement of the People Department to share the evaluation results in line with the Gauss curve defined at the beginning of the year. Conversely, top managers identified as key resources in the Remuneration Policy participate in a bespoke incentive system dedicated to that area.
Skills assessment and professional development are also crucial for the other Group companies in Spain and Cyprus, which are committed to fostering the growth of talent and the continuous improvement of their employees' skills. doValue Greece has also implemented its performance appraisal framework to guide the career path of employees (e.g., promotion and succession planning). The framework contributes to defining the annual training plans of the different Structures and Departments to translate the strategy into tangible corporate priorities for all employees and to support the construction of a common culture that guides doValue's behaviour throughout the Organisation.
During 2024, 127 top managers (40 women and 87 men), 580 middle managers (266 women and 314 men) and 1,389 staff members (885 women and 504 men) were assessed.

| Number of employees who participated in regular performance and career development evaluations in 2024 | |||||||
|---|---|---|---|---|---|---|---|
| Country | Unit of Measure |
Men | Women | Other | Not reported | Total | |
| Italy | n. | 359 | 537 | 0 | 0 | 896 | |
| % | 40.07% | 59.93% | 0% | 0% | 35.81% | ||
| Spain | n. | 193 | 190 | 0 | 0 | 383 | |
| % | 50.40% | 49.60% | 0% | 0% | 15.31% | ||
| Greece | n. | 366 | 468 | 0 | 0 | 834 | |
| % | 43.88% | 56.12% | 0% | 0% | 33.33% | ||
| Cyprus | n. | 142 | 247 | 0 | 0 | 389 | |
| % | 36.50% | 63.50% | 0% | 0% | 15.55% |
[S1-13 DP 83b] The table above does not include data from Gardant.
| Training hours for employees in 2024 | |||||||
|---|---|---|---|---|---|---|---|
| Unit of Measure | Men | Women | Other | Not reported | Total | ||
| total number of training hours | 29,981 | 35,516 | 0 | 0 | 65,497 | ||
| average n. of training hours per person | 26 | 22 | 0 | 0 | 23.78 |
The various entities of the Group invest in the development of People, understanding that professional training brings comprehensive benefits to corporate culture. This has enabled the Group to deliver approximately 65,497 hours over the course of 2024. Women received an average of 22 training hours per person, while men received an average of 26 training hours per person, marking a positive growth trend over the years.
Gardant, for the month of December 2024, has provided a total of 1043 hours of training for its employees. 590.50 for men, while 452.50 for women, with an average per employee of 2.20 hours.
| Training hours for non-employees in 2024 | |||||||
|---|---|---|---|---|---|---|---|
| Unit of Measure | Men | Women | Other | Not reported | Total | ||
| total number of training hours | 3,200 | 7,838 | 0 | 0 | 11,038 |

STATEMENTS
STATEMENTS
ON THE GROUP
doValue has always been committed to developing a corporate culture regarding health and safety and to providing levels of physical protection in the workplace at all organisational levels, in line with the regulations in force in the countries where doValue operates. The various Group companies have consolidated the extraordinary measures adopted to guarantee their employees the highest levels of safety both at work and in their private lives, from the extension of smart working to the presence of health instructions on the intranet and in company premises to the distribution of masks and the continuous sanitisation of offices.
In Italy, the Group manages aspects related to the health and safety of people through organisational measures that comply with Italian Legislative Decree 81/2008. In addition, this issue is monitored through the following activities: analysis, assessment and management of risk factors and conditions, health surveillance, collection and processing of data on safety management and implementing mandatory information and training programmes on safety at work, in line with current legislation. Training activities are also overseen beyond regulatory provisions: internal training programmes continue throughout 2024, including training for emergency workers and Safety Induction for new hires, among others. Additionally, the issue of health and safety at work is monitored throughout the supply chain. Suppliers in the pre- qualification phase are required to have the DVR and/or other documentation proving compliance with current legislation.
To ensure the constant monitoring of health and safety activities, the rules of corporate governance, the internal control system, the delegation system and powers in compliance with Art. 16 of Italian Legislative Decree 81/2008 and the Code of Ethics have all been maintained.
The measures necessary to guarantee and ensure that the health and safety conditions are acceptable in the environment and work activities are also adopted in Spain. doValue Spain has adopted an Occupational Risk Plan and a Health and Safety Policy that defines its occupational risk prevention activities. These efforts include integrating and implementing the Risk Prevention Plan, identifying, analysing, assessing, and controlling health and safety risks (including psychosocial risks), planning and prioritising preventive actions and measures, monitoring employee health, and conducting training and prevention activities. The issue is also covered for suppliers, who are required to share their certificate of workplace health and safety training for each employee and the certificate of fitness for work.
In Greece, doValue ensures the monitoring of workplace health and safety aspects under current legislation, also adopting additional measures that go beyond the legal requirements. When negotiating with a service provider/ subcontractor, the latter is also checked for compliance with regulatory requirements and internal regulations. The company adopts an Occupational Health Plan, which includes the possibility for employees to have regular meetings with the competent doctor. In addition, an inspection is carried out periodically to prevent dangerous situations in the offices. Starting in 2023, the healthcare service offered to employees has been further strengthened by including additional benefits through a partnership with an employee health and safety service provider.
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

STATEMENTS
The Group is committed to the process of hazard identification and health and safety risk assessment. The main health and safety risks related to the activities of the Group are in the tertiary sector (working environment, facilities, use of office equipment, storage of objects and materials, electrical systems, fire, ergonomic factors, etc.).
At the Italian level, the Risk Assessment Document (DVR) defines the risks and, for each of them, the "Evaluation Criterion" and the "Prevention and Protection Measures", which identify the means of action to prevent the occurrence of harmful events related to the risks. During 2023, updating of the DVR continued due to the introduction of new rules at the level of the Consolidated Law on Safety (Italian Legislative Decree 81/08) that will be published in the first quarter of 2024, once the revisions and validation process has been completed. All the company safety information is published and constantly updated on the intranet, together with the relevant documents.
At the Spanish level, the Safety, Health and Welfare Department is responsible for identifying health and safety risks. Internal audits are carried out every two years and external audits every four years on the integration process of the occupational risk prevention system in the Company. In addition, occupational risk assessments are carried out quarterly by qualified personnel, which are analysed and reported to the Safety and Health Committee to implement any new prevention or mitigation measures.
In Cyprus, the workplace risk assessment process is carried out through an analysis of the activities, work environments and possible equipment, as well as by checking the control measures in place, again in compliance with legal requirements.
doValue Greece instead entrusts a qualified external supplier with the services related to occupational safety, who carries out the necessary checks with periodic visits to each of the Company's sites, in line with Greek law. The supplier must prepare an Occupational Risk Assessment that identifies the sources of occupational risks, records the working conditions in order to document the pre-emptive measures already in place and those to be taken additionally.
The Group considers it essential to develop workers' awareness of the risks associated with their jobs.
Employees have a variety of communication tools at their disposal to report hazards and dangerous situations at work, and they can also choose to leave or escape circumstances that could lead to occupational injuries or illnesses, as set out in the relevant local regulations. For reports, anonymity is, of course, guaranteed to protect employees against any retaliation.
In the case of injuries in the workplace, the processes and methods of investigation are defined within the documents and procedures prepared by the various subsidiaries according to the regulations in force.
In all Group companies, the employees undergo periodic medical examinations based on the requirements of the laws in force in the individual countries.
The Group continues to disseminate and promote a culture of health and safety among its people through training courses (both mandatory and non-mandatory), seminars and events focused on these areas. Training activities also continued on health and safety issues connected to the new remote/smart working methodologies.

| Country | Unit of Measure | Employees covered by the health an safety management system in 2024 |
Non-employees covered by the health and safety management system in 2024 |
|---|---|---|---|
| n. | 905 | 0 | |
| Italy | % | 100% | 0% |
| Spain | n. | 503 | 13 |
| % | 100% | 100% | |
| Greece | n. | 951 | 234 |
| % | 100% | 100% | |
| Cyprus | n. | 395 | 0 |
| % | 100% | 0% |
In general terms, employees throughout the Group participate in maintaining and implementing the health and safety management system, either directly (with requests for clarifications, observations, proposals, etc.) or indirectly through their representatives. They are invited to share their views on the matter, even if this is not required by law. Besides what is provided for by law and the possibility for employees to take part in the consultation or decisionmaking process on health and safety, there are no further processes aimed at facilitating employee participation and consultation in the development, implementation and evaluation of the occupational health and safety management system. There are no formal joint management-workers committees for health and safety.
Furthermore, 100% of Gardant employees are covered by the workers' health and safety management system.
In 2024, there were no deaths resulting from work-related injuries or work-related ill health for both employees and non-employees.
Analyzing the risks in health and safety, considering the Group's activities, work hazards posing a risk of serious injury are limited, mainly associated with the use of vehicles for client visits or business trips.
| Unit of Measure | Recordable work-related injuries for employees in 2024 |
Recordable work-related injuries for non-employees in 2024 |
|---|---|---|
| n. | 8 | 2 |
| % | 0.02% | 0.06% |
Furthermore, during the month of December, only 1 recordable injury was reported for Gardant employees.
| 178 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|
|---|---|---|---|---|---|---|---|
Notes to the table:
The recordable accident rate is calculated as the ratio of the number of recordable accidents to the total hours worked in the same period, multiplied by 1,000,000.
| Number of recordable cases of work-related ill health among employees in 2024 |
Number of recordable cases of work-related ill health for non employees in 2024 |
|---|---|
| 4 | 2 |
[S1-14 DP 89]
| Number of working days lost by employees due to work-related | Number of working days lost by non-employees due to |
|---|---|
| injuries and deaths from work- related injuries, work-related ill | work- related injuries and deaths from work-related injuries, |
| health, and deaths following ill health in 2024 | work- related ill health, and deaths following ill health in 2024 |
| 244 | 24 |
The number of days lost by Gardant employees due to injuries and deaths at work resulting from work-related accidents, work-related illnesses, and deaths resulting from illnesses for the month in question alone is 6. No days lost were reported for non-employee workers.
prevention campaigns), there is a flexible benefits plan with initiatives to support a better work-life balance and support parenthood, which include flexible work hours, the Digital Disconnection Protocol, the possibility of taking family-related paid leave, smart working and, from 2023, the extension of parental leave to 18 weeks, in line with regulatory provisions.
[S1-15 DP 92] [S1-15 DP 93a] [S1-15 DP 94]
All employees of the doValue Group are entitled to take leaves for family reasons.
| Country | Gender | Employees who have taken family leaves among those entitled in 2024 |
|---|---|---|
| Italy | Men | 51 |
| Women | 141 | |
| Men | 36 | |
| Spain | Women | 71 |
| Men | 86 | |
| Greece | Women | 280 |
| Men | 5 | |
| Cyprus | Women | 29 |
In Gardant 18 people took advantage of family leave in the relevant month, December 2024.


BUSINESS RESPONSIBILITY OF THE DOVALUE GROUP 180 SUSTAINABILITY
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL
STATEMENTS
4.1.1 Processes and policies to remediate negative impacts in the value chain
4.1.1.1 Material impacts, risks and opportunities and their interaction with strategy and business model
doValue uses suppliers who mainly provide professional, consulting and support services in the ICT area, as well as facilities for the Group's offices.
Since 2020, there has been a Group Procurement function that, in particular, manages global negotiation initiatives concerning strategic and synergistic projects. Given the unique characteristics of the specific businesses and regulations in the countries where the Group operates, some procurement activities are carried out centrally and locally, with dedicated monitoring except for the global ICT category.
The workers of the doValue value chain, with particular reference to the supply chain and the external network of collaborators for legal services and debt collection, represent an essential component and an area of material importance for the Group. Furthermore, doValue is aware that maintaining high quality relationships with suppliers and external collaborators means contributing to economic development that is attentive to environmental protection and respect for human rights. The main categories of professional and non-professional services, in particular consulting or legal services, outsourced services, services for customer information and services related to software use or assistance, are highly strategic for achieving the Group's results. For this reason, it is of fundamental importance that doValue suppliers and external collaborators are carefully selected, with a view to minimizing potential negative impacts related to the violation of workers' rights caused by the lack of protection.
Although the Group operates in countries (Italy, Spain, Greece and Cyprus) that are highly regulated on aspects such as child and forced labour, doValue has implemented internal regulations that prohibit any form of child or forced labour.
The impacts that the Group has identified on workers in the value chain are related to health and safety and fair, safe and inclusive working conditions, as well as the risks identified relating to reputational damage connected to the mismanagement of workers in the value chain, and are closely linked to doValue's strategy and business models. These impacts are identified and assessed through processes that inform and contribute to the adaptation of the doValue strategy and business model. The definition and identification of impacts, risks and opportunities both on issues concerning workers in the value chain and those relating to customers and end users, represent an important tool for an evaluation of the Group's strategy on these specific issues, with a view to continuous improvement. The negative impacts identified cannot be classified as systematic or related to individual events.

| IRO | Concentration | TH | Type |
|---|---|---|---|
| Working conditions | |||
| Impacts | |||
| Impacts on the health and safety of workers in the value chain caused by workplace incidents and occupational diseases |
VC | Short – Medium |
Negative Actual |
| Fair, safe and inclusive working conditions and protection of the well-being of workers in the value chain |
VC | Short - Medium |
Positive Actual |
| Risks and Opportunities | |||
| Reputational risk caused by conduct of commercial partners which is not in line with the ethical and compliance requirements of the Group |
VC | Short – Medium |
Risk |
| Equal treatment and opportunities for all | |||
| Impacts | |||
| Respect for the principles of diversity, equity and inclusion along the value chain VC |
Short – Medium |
Positive Potential |
|
| Risks and Opportunities | |||
| Reputational risk linked to irresponsible management of workers along the value chain |
OO | Short – Medium |
Risk |
[S2-1 DP 17a] [S2-1 DP 17b] [S2-1 DP 17c] [S2-1 DP 18] [S2-1 DP 19]
doValue does not currently have policies that involve workers in the entire value chain.
In Italy, specific policies have been adopted that apply to purchases of services and goods. These policies, "Procurement Sourcing Management" and "Supplier List Management", refer to purchases under the responsibility of the Procurement Office and relevant suppliers, as indicated in the policies themselves. Suppliers subject to procurement procedures must be approved in the doValue Italy Register. The process involves the use of an e-procurement system in which the supplier must accept a series of documents including, for example, the Anti-Corruption Policy, Code of Ethics, GDPR, etc. as well as provide evidence of their financial statements, DVR risk assessment document, single declaration of regularity of contributions, Chamber of Commerce registration, certifications, etc., as well as information by area (organisation, economic, credentials, CSR, ESG, etc.).
To be approved in the Register all suppliers must accept the Code of Ethics, which establishes the ethics principles, duties and responsibilities that doValue assumes with all the parties that collaborate with it to achieve the company objectives. Acceptance of the Code of Ethics is aimed at ensuring that the conduct of the recipients is always inspired by fairness, collaboration, loyalty, transparency, legality, sustainability and mutual respect, avoiding any behaviour considered inappropriate. The recipients mentioned in the Code include external parties, within the limits of the relationship in force with the Company, such as self-employed or independent workers, suppliers of goods and services, including professionals and consultants (for example, external lawyers and technical consultants).

DOVALUE S.P.A. FINANCIAL STATEMENTS
In addition to accepting the Code of Ethics, to be endorsed, the supplier must complete questionnaires relating to corporate social responsibility and ESG performance that contribute to the vendor rating. The supplier must also produce and upload its main social and environmental certifications, such as SA8000 and ISO 14001, or a declaration of compliance with the principles of these certifications; declare the type of National Collective Labour Agreement (CCNL) that ensures the salary of the workforce, working hours, and freedom of assembly; provide the RAD - risk assessment document with evidence of risks and mitigations.
Currently, the Group has not developed a specific Human Rights Policy; however, the principles of respect and protection of human rights are cited in the Diversity & Inclusion Policy and the Anti-Harassment Policy as fundamental elements of the corporate culture. These policies outline the Group's commitment to preventing inappropriate behavior and ensuring a respectful and inclusive work environment.
[S2-2 DP 22a] [S2-2 DP 22b] [S2-2 DP 22c] [S2-2 DP 22d] [S2-2 DP 22e] [S2-2 DP 23] [S2-2 DP 24]
Furthermore, to date, there are no global framework agreements or agreements between the group and international trade unions in relation to respect for the human rights of workers in the value chain.
[ESRS S2-3] [S2-3 DP 27a] [S2-3 DP 27b] [S2-3 DP 27c] [S2-3 DP 27d] [S2-3 DP 28] [S2-3 DP 29]
The Group believes that compliance with local regulations for the protection of health and safety at work is sufficient as a method of preventing and managing negative impacts. It is emphasized, however, that the impact is currently linked to the sporadic involvement of suppliers for services and works (for example, redevelopment of offices or extraordinary maintenance).
In addition, the process of pre-qualification, qualification, vendor rating and continuous monitoring of suppliers is governed as part of the procedures mentioned above, as described in the following paragraphs.
It should be noted that there are currently no direct communication channels between the Group and the workers of its suppliers. However, workers in the value chain have the opportunity, like all other external parties, to access the reporting channels as described in Chapter 5.
183 SUSTAINABILITY
ON THE GROUP
REPORT INTRODUCTION DIRECTORS' REPORT
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
4.1.1.5 Taking action on material impacts on valued chain workers, and approaches to managing material risks and pursuing material opportunities related to value chain workers, and effectiveness of those actions [ESRS S2-4]
[S2-4 DP 31a] [S2-4 DP 31b] [S2-4 DP 32a] [S2-4 DP 32b] [S2-4 DP 32c] [S2-4 DP 32d] [S2-4 DP 33a] [S2-4 DP 33b] [S2-4 DP 33c] [S2-4 DP 34a] [S2-4 DP 34b] [S2-4 DP 35] [S2-4 DP 36] [S2-4 DP 37] [S2-4 DP 38]
doValue, through a process of selection and qualification of its suppliers, has established a suppliers register and a consequent vendor list to which only subjects in possession of specific requirements, established both by the Company's security policies, and by the regulations/certifications of the country, are admitted. In addition to the checks indicated, assessments are carried out on Environmental, Social and reputational issues.
In fact, through the use of the register, doValue is able to qualify and monitor its "vendor list" not only on the basis of technical-commercial parameters but also by including environmental, social and safety indicators in the evaluation.
Potential suppliers must complete a questionnaire for the collection and acceptance of a set of information of an administrative, ethical, social, environmental and occupational safety nature, which includes among other things:
All the information and requirements represent the minimum and necessary set that the supplier must present to access the qualification process. The output of this phase generates a score, which, if lower than the minimum threshold, activates a series of assessments within the function that will decide whether the supplier should continue the process.
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
Constant evaluation of all the results and performance of the supply relationship is foreseen through the collection of KPIs provided by all the units involved (contract holder, Administration, Compliance, Risk Management, key user, etc.) which are reported on logical tree structures, on which appropriate weights are assigned and evaluation metrics are defined. This phase determines the maintenance or variation of the score assigned during the qualification phase. It guides the future choices of Central Purchasing, offering the chance to carry out any corrective actions in good time.
For doValue, this indicator is an important assessment tool that gives the opportunity for timely interception of contractual distortions and to take any actions.
Continuous monitoring of information and qualification parameters is envisaged through updating by the supplier itself (obligation explained in the portal use regulations) and a set of controls and automatisms that generates alerts for Central Purchasing and any units involved. The main intervention areas concerning extension of the procurement source quality checking and monitoring activities include:
introduction of a section on checking for any conflicts of interest in the qualification questionnaire, with relevant implementation of the monitoring and intervention controls; introduction of a section on anti-corruption in the questionnaire, with verification of ISO 37001 certification, with activation of a dedicated due diligence process if necessary.
Finally, several questions/requirements in the ESG field were included among the technical requirements assessed for determining the ranking in 2023 when carrying out multi-parameter tenders.
doValue is committed to meeting high social, environmental, occupational health and safety standards. For this reason, it requires suppliers to share and respect the Group's Code of Ethics, which provides for the protection of the moral and physical integrity of individuals, guaranteeing working conditions that respect personal dignity and safe and healthy environments and promoting the development of their own resources to improve and increase the company's assets, as well as to develop the professionalism and skills already possessed. Any type of activity that may involve the exploitation or reduction to slavery of any individual, as well as any form of exploitation of child labour, and the subjection of workers to degrading working conditions or methods of surveillance, is prohibited.
Through the qualification of suppliers we monitor the possible typology and adherence to a National Collective Agreement (CCNL) that guarantees remuneration and working hours regulated by the contract itself.
Through the qualification, the supplier is obliged to produce the DVR (Risk Assessment Document) where all risks are listed and the related provisions to cover the risks highlighted. In addition, the Supplier at the qualification stage is obliged to accept and comply with the Group Code of Ethics which: protects the moral and physical integrity of individuals, ensuring working conditions respectful of personal dignity and safe and healthy environments, and promoting the development of its resources to improve and increase its social assets, as well as developing its professionalism and skills. Any type of activity which may result in the exploitation or enslavement of any individual, as well as any form of exploitation of child labour and subjecting the worker to working conditions and degrading methods of supervision shall be prohibited.

Through the qualification of suppliers, we monitor the possible typology and adherence to a National Collective Agreement (CCNL) that in addition to the protections mentioned above (point 1), guarantees the freedom of association of workers excluding any type of discrimination and retaliation.
Through the qualification we monitor compliance with working conditions and safety of the same. The supplier is obliged to produce the DVR (Risk Assessment Document) where all risks are listed and the related provisions to cover the risks highlighted.
In addition, the Supplier is obliged to accept and comply with the Group Code of Ethics which: protects the moral and physical integrity of individuals, Ensuring working conditions respectful of personal dignity and safe and healthy environments, and promoting the development of its resources to improve and increase its social assets, as well as developing its professionalism and skills. Any type of activity which may result in the exploitation or enslavement of any individual, as well as any form of exploitation of child labour and subjecting the worker to working conditions and degrading methods of supervision shall be prohibited.
Also with regard to the external network, doValue makes use of highly qualified External Professionals and Debt Collection Companies. In fact, the external network is composed mostly of professionals enrolled in the sector registers and is required to carry out continuous professional training. In addition, Professionals who collaborate with doValue are required to sign the doValue Code of Ethics, the Code of Conduct and the Charter of Values.
As evidence of the importance of the activities and the attention that doValue has reserved for the External Network, the Group commits to constantly monitoring the work of External Professionals or Debt Collection Companies. This activity includes distributing a questionnaire to debtors who have interacted with the External Network, aiming to assess the quality of assignment management and the behavioural reliability and consistency of the External Networks.
[S2-5 DP 39a] [S2-5 DP 39b] [S2-5 DP 39c] [S2-5 DP 40] [S2-5 DP 41] [S2-5 DP 42]
The Group believes that suppliers are already sufficiently informed and, therefore, has not launched further awareness and involvement projects. Currently, no specific quantitative objectives have been identified or defined for workers along the value chain.

[ESRS S4 SBM-2, SBM-3] [ESRS S4 SBM-2 DP 8] [ESRS S4 SBM-3 DP9a] [ESRS S4 SBM-3 DP9b] [ESRS S4 SBM-3 DP 10ai] [ESRS S4 SBM-3 DP 10aii] [ESRS S4 SBM-3 DP 10aiii] [ESRS S4 SBM-3 DP 10aiv] [ESRS S4 SBM-3 DP 10b] [ESRS S4 SBM-3 DP 10c] [ESRS S4 SBM-3 DP 10d] [ESRS S4 SBM-3 DP 11] [ESRS S4 SBM-3 DP 12]
Customer satisfaction is the main objective of the doValue Group, which is committed to establishing solid and lasting relationships based on honesty, transparency, fairness and mutual respect. The Group manages relations with customers in compliance with applicable laws and regulations, as well as company regulations. All employees who interact with customers must ensure compliance with the rules of fairness, completeness, adequacy and transparency in the services offered, following the established internal procedures.
The Group ensures transparency and fairness to customers, providing all the necessary information on the characteristics and risks of the services, as well as on the rights and obligations deriving from the contracts signed, avoiding misleading or incorrect practices. Attention and responsibility towards customers are also reflected in the complaint management procedures, which are compliant with current regulations and contractual commitments with the principals.
Furthermore, the doValue Group promotes a corporate culture oriented towards customer satisfaction, investing in continuous training for its employees in order to constantly improve the quality of the services offered. Particular attention is paid to clear and timely communication with customers, ensuring that every interaction is characterised by professionalism and competence.


| IRO | Concentration | TH | Type |
|---|---|---|---|
| Information-related impacts for consumers and/or end-users | |||
| Impacts | |||
| Vulnerable digital infrastructure, ineffective protection of sensitive customer data and increased exposure to data breaches |
OO/VC | Short | Negative Potential |
| Protection of sensitive data through the adoption or updating of structured data loss prevention systems and training programs for employees on privacy and cybersecurity |
OO/VC | Short | Positive Potential |
| Inadequate levels of security and ineffective supervision of external outsourcers, with consequent compromise of the solidity of the Group's information assets and exposure to security risks |
OO/VC | Short/ Medium |
Negative Potential |
| Risk deriving from the improper use of privileged information or the disclosure of false and misleading data |
OO/VC | Short/ Medium |
Negative Potential |
| Adoption of an internal regulatory framework to protect the privacy and confidentiality of information and safeguard corporate reputation, and address information asymmetries in the market |
OO/VC | Short/ Medium |
Positive Actual |
| Inadequate listening or incomplete or late detection of customer needs and expectations |
OO/VC | Short/ Medium |
Negative Potential |
| Neglect of customer care with negative effects on the quality of services provided and customer satisfaction |
OO/VC | Short/ Medium |
Negative Potential |
| Risks and Opportunities | |||
| Ability to effectively exploit digital tools in communication with customers and final debtors with positive financial effects |
OO | Opportunities | |
| Ability to adapt to the growing demands of new customers, developing new services and areas of expertise and promptly responding to customer needs |
OO | Opportunities | |
| Social inclusion of consumers and/or end-users | |||
| Impacts | |||
| Development of financial education activities and adoption of policies and strategies to protect financial inclusion and the stability of the financial system |
OO/VC | Short - Medium |
Positive Potential |
| Risks and Opportunities | |||
| Offering of innovative and sustainable products (e.g. Re-performing Loans) that promote financial inclusion and increase the Group's competitiveness in the market |
OO | Short - Medium |
Opportunities |
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DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
To develop a relationship with its Stakeholders based on constant and proactive listening and dialogue to define its business strategy and create shared value in the long term.
doValue undertakes to adopt decisions that reflect the expectations of the Stakeholders, while maintaining consistency with the Sustainability objectives by constantly improving its offering, taking into account the needs and expectations expressed during the consultation process. The ways in which this occurs include:
In summary, doValue orients its business model towards a balance between economic growth and social responsibility, integrating the needs and rights of consumers and end-users in all its activities.
Regarding the relationship with the end debtor customer, it is important to emphasise a fundamental aspect that distinguishes the management of loans for doValue, represented by preferring out-of-court solutions to those before the court. The AM carries out this out-of-court contacting activity with the support of information systems and individual work plans that enable them to map their portfolios. To support this, a management KPI monitoring system has been established, allowing the verification of both the number of contacts made and the number of resolutions sent. The monitoring is carried out monthly, and the report is shared with managers. This monitoring frequency made it possible to increase management's awareness of the consistency of action and the timely implementation of the system.
The strategy adopted by the Group to address the issues described is based on an integrated approach, which aims to create value for customers by actively listening to their needs and expectations, with the aim of ensuring the achievement of corporate objectives in a context of increasing competitiveness and market transformation. The continuous monitoring of service standards means constant and systematic interaction with customers.
The Group's principal contracts establish adherence to predefined quality standards and service levels.
Specifically, the securitisation transactions include strict clauses for performance monitoring and their disclosure to investors and rating agencies, as well as Group customers.
A series of quantitative key quality indicators (KQI) are therefore regularly monitored to measure compliance with the stipulated service standards. These include performance indicators related to expected collection targets, movement of positions in terms of payment collection, and the timely transmission of data streams.
This proactive and customer-oriented approach is an integral part of the Group's strategy to maintain and strengthen the trust and satisfaction of its customers in the long term.

[S4-1 DP 15] [S4-1 DP 16a] [S4-1 DP 16b] [S4-1 DP 16c] [S4-1 DP 17]
The Group's Code of Ethics establishes the fundamental values and principles that govern relationships with all stakeholders with whom the Group interacts during the performance of its activities and the provision of services. This document is an essential guide to ensuring that all transactions are conducted with integrity, transparency and mutual respect.
The Code of Ethics clearly defines the behavioural expectations for all Group employees and collaborators, promoting an ethical and responsible working environment.
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL
STATEMENTS
At the local level, the focus on customers and final debtors is equally developed. doValue Greece has adopted policies aimed at ensuring transparency, fairness and accountability in all services provided to customers, debtors and in relationships with its suppliers. The Company, as one of the founding members of the Hellenic Servicers Association, operates in compliance with the relevant principles within the scope of local regulations. To ensure compliance with regulations and the protection of the rights of its customers, it has implemented an adequate and rigorous internal control system. This system makes it possible to constantly monitor and verify compliance with laws and regulations, ensuring that all operations are conducted in an ethical and transparent manner. In addition to this, the Company adopts a Code of Professional Conduct (CoC) aligned with the Group's Code of Ethics, which reflects its culture and values, promoting respect for ethical behaviour throughout the organisation. This code provides clear guidance for all employees, ensuring that their actions are always in line with the principles of integrity and transparency. In order to support the tools implemented, the company has also set up a function dedicated to the management of complaints, to ensure that every complaint is dealt with appropriately and promptly. This function also includes quarterly meetings with the Business Compliance team, during which the details of the reports received and emerging needs are discussed.
Regarding the procedures adopted in real estate activities, it is important to highlight that doValue Spain, through providers specialised in the preservation of real estate assets, guarantees the execution of preventive maintenance work on properties. This commitment ensures that the buildings are kept in optimal condition, minimising the risks for third parties who may reside or work in them. doValue Spain, through the adoption of this proactive approach in the management of real estate assets, constantly monitors the status of the properties and intervenes promptly to carry out the necessary repairs and maintenance. This rigorous control system makes it possible to prevent potential problems and to ensure a safe and comfortable environment for all occupants, as well as to obtain an economic assessment of the actions planned to make the property habitable, and that it is in adequate condition for use or for sale.
The external network of doValue, composed of professionals and debt collection companies, is responsible for the contact and negotiation phase for cases of lower amounts in the portfolio. These activities are carried out in compliance with the standards of conduct established by the Group's Code of Ethics, updated in September 2024 as described in Chapter 3, and by the Code of Conduct for the External Network. These transactions are always carried out in close collaboration with the AM.
The principles of fairness and integrity are the basis of the development and monitoring of the External Network, which is required to carry out debt collection activities following standards of conduct in line with the Group's Code of Ethics and the Code of Conduct for the External Network. The External Consultant Network (ECN) function is responsible for the research, selection, administrative management of contracts, retention, as well as the development and monitoring of the resources of the External Networks (External Professionals, Debt Collection Companies, AES) entrusted with the management of non-performing loans outsourced by doValue S.p.A. This network is subject to rigorous quality controls and continuous assessments, which may result in the suspension of collaboration with the Group in the event of non-compliance with the required standards.
The ECN function is responsible for selection based on service needs, using multiple channels such as job postings, press announcements, recruiting portals, lists of registers and orders, and contacts with university job placement agencies. All potential candidates who wish to submit their CV are directed to the company's website to complete a special form.
This structured process guarantees a transparent and efficient selection of external collaborators, ensuring that only the most qualified candidates are chosen to work with doValue. In addition, the continuous monitoring of external resources makes it possible to maintain high quality standards and to intervene promptly, if necessary, thus ensuring an excellent service that meets customer expectations.
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
191 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
The analyses of applications for recruitment and subsequent contracting include a phase of verification of the criteria of effectiveness and efficiency established for the External Network of doValue, the expected levels of professionalism and the evaluation of any potential reputational risk. This process ensures that only candidates who meet the Group's high standards are selected.
In the case that the application relates to a Loan Recovery Company, besides the activities mentioned above, a visit is made to the company's headquarters. This visit aims to assess the adequacy of the structure, representatives and collaborators, ensuring that the company is able to operate according to the standards required by doValue. This additional control ensures that all partner companies are aligned with the Group's values and expectations, helping to maintain a high level of quality and integrity in the services offered.
The personal and contractual data of positive candidates are recorded within the applications used by the ECN structure. For several years now, the ECN has adopted the digital document subscription system, sent by certified e-mail.
To confirm how the doValue Group protects the relationship with its customers and with final debtors, the External Network is constantly monitored, for the entire duration of the collaboration, through specific controls such as:
External lawyers play an important role, since they are called upon to intervene in the legal management of nonperforming loans. Their recruitment, selection, maintenance and monitoring are entrusted, at the Italian level, to the External Lawyers Network (ELN) function. The accreditation and recruitment of External Lawyers (EL) is initiated in the presence of specific needs, ensuring that only the most qualified and competent professionals are selected to collaborate with doValue. This fundamental role is supported by the fact that all lawyers are required to sign the Operating Agreement, which commits them to respect the principles of correctness and ethics, which they must adhere to in the activity provided to the Group. This commitment ensures that all legal transactions are conducted with integrity and transparency, maintaining high standards of professionalism and compliance with current regulations. The obligations of the Operating Agreement include:
This commitment ensures that all legal transactions are conducted with integrity and transparency, maintaining high standards of professionalism and compliance with current regulations.
ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL
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The same methods described for the External Consultant Network (ECN) are adopted to measure the quality of assignment management and the level of behavioural reliability and consistency of External Lawyers. This approach ensures that External Lawyers operate according to doValue's high standards, ensuring transparency, professionalism and compliance with current regulations. The monitoring through defined indicators (e.g. measurement of a lawyer's proactive approach based on the monitoring of proposed judicial resolutions submitted and favourably resolved; measurement of each lawyer's timing in the real estate executive procedures), makes it possible to determine a rating that allows each professional a comparative analysis between their performance and the relative reference benchmarks. The lawyers are assessed for each of the following aspects:
In cases of misalignment with company standards, the ELN intervenes directly with the lawyer to correct the discrepancies or reports the situation to the client bank, in the case in which the lawyer belongs to a register managed by the client. In the most serious cases, the lawyer may be suspended from the credit facility of new assignments, thus guaranteeing to both customers and final debtors that only professionals who fully comply with doValue standards continue to operate.
At the local level, the network of external lawyers is fundamental for the management of the business and contributes to the leadership of the doValue Group.
For legal collection activities in Spain, doValue Spain uses external law firms to manage specific portfolios selected based on criteria of technical quality, specialisation, territoriality, profiles of the lawyers, knowledge of the financial and real estate sector and previous experience. The conditions of service and the levels of behaviour required by customers are defined through specific Service Level Agreements (SLAs). The external lawyers network is monitored through compliance KPIs relating to turnover, procedural timing, and the completeness and quality of the shared data.
The legal offices that doValue Greece relies on must have a nationwide network, full expertise in legal actions and long experience in the legal administration of non-performing loans management. Contracts with each external legal office detail the obligations they must adhere to, including compliance with the doValue Greece Code of Conduct, GDPR, and the Business Continuity Plan, as well as achieving the objectives for each legal action within the agreed period.
The quality of external legal partners is monitored through specific reporting tools, which provide the result of the legal actions taken, together with compliance with the agreed KPIs. Any complaints arising when the external partner performs its activity are classified, evaluated and communicated to the external lawyers for corrective actions. Any incidents are taken into account when reviewing the partnership.
[S4-2 DP 20a] [S4-2 DP 20b] [S4-2 DP 20c] [S4-2 DP 20d]
CONSOLIDATED FINANCIAL STATEMENTS DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS

The doValue Group is firmly committed to maintaining the highest ethical and moral standards in its business activities. The diffusion of corporate culture and values aimed at supporting the entire Group's respect for ethical behaviour and existing legislation has a fundamental role in all the countries where doValue is present.
The Group guarantees its customers transparency and correctness and undertakes to provide them with all information on the characteristics and risks associated with the services and the rights and obligations they will assume by signing the relevant contracts, avoiding any form of misleading and/or unfair practice; attention and sense of responsibility towards the customers also translate into the presence of procedures for managing complaints compliant with the applicable regulations and the contractual commitments with principals.
In order to minimise negative impacts on final debtors, doValue has adopted an internal control system aimed at ensuring that company practices are fully compliant with ethical principles. The control system includes periodic audit and checks, continuous training and awareness-raising and specific complaint management procedures.
The impacts and risks related to the management of the final debtor are included and fully integrated into the main risk management tools of the company. Ethical risk is monitored together with other operational and strategic risks. Specifically, the ERM function supports the monitoring of risks, including legal risk, which is part of the monitored risks. Although the direct oversight of compliance risk is the responsibility of the structure specifically designated for this function, the ERM reviews provisions related to identified legal situations and ongoing cases. The Risk Committee is responsible for supporting the Board of Directors with regard to risk governance and the internal control system.
The effectiveness of the control system adopted is assessed on the basis of multiple inputs including:
doValue has implemented a process aimed at detecting behavioural asymmetries in the operational, managerial and relational spheres that could cause problems of various sorts and/or potential operational risks. The main objective is to constantly measure the quality of the management of assignments and the level of reliability and behavioural consistency of the External Network.
The process involves the contact and random selection of debtor counterparties who are given a detailed questionnaire. This questionnaire is designed to collect feedback on the work of External Professionals or Debt Collection Companies with which debtors have interacted. The questions in the questionnaire cover various aspects, including professionalism, transparency, the effectiveness of communications and the timeliness of the actions taken.
CONSOLIDATED DIRECTORS' REPORT OF DOVALUE S.P.A.
FINANCIAL STATEMENTS DOVALUE S.P.A. FINANCIAL STATEMENTS
The data collected is analysed to identify any areas for improvement and to ensure that quality and compliance standards are maintained. In addition, the results of the questionnaire are used to implement remedial and improvement actions, in order to continuously optimise the performance of the External Network and minimise operational risks, and to increasingly improve the relations that the Group has with its final debtors.
4.2.4.1 Processes to remediate negative impacts and channels for consumers and end- users to raise concerns [ESRS S4-3, Entity Specific]
[ESRS S4-3, Entity Specific]
[S4-3 DP 25a] [S4-3 DP 25b] [S4-3 DP 25c]
The doValue Group is particularly attentive to direct and effective communication with its Stakeholders to implement initiatives aimed at improving the services offered and to support Customers with the best recovery strategy. For this reason, doValue ensures that each debtor customer has the right to receive personalised assistance to discuss their financial situation, obtain explanations on payment terms and verify any options for deferment or rescheduling of the debt. The interactions take place in full respect of privacy and the protection of personal data, and the company is committed to continuously monitoring the effectiveness of the channels made available to improve the debtor experience. In this sense, during 2024, in continuity with previous years, the Group has carried out the appropriate random checks by submitting to the counterparties (debtors and/or their delegated professionals) the questionnaire "Check external network contact activity", aimed at tracing an evaluation of the work of the external professionals (PE/SRC) responsible for managing the practices. The control on the contact activity of the external network focuses on 4 points:
With the aim of constant improvement for its customers and final debtors, doValue has activated a number of contact channels that allow direct access to interact with the company in a safe and transparent manner:
In order to make the customer fully aware of the characteristics and potential risks associated with the services offered (debt collection services, due diligence services on credit portfolios, real estate valuation services, etc.) as well as the rights and obligations that they will undertake by finalising the related contracts signed, avoiding any form of misleading and/or incorrect practice, doValue and the Group Companies undertake to offer them all the information that is valid and fundamental for the continuation of the relationship.
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REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
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doValue and the Group Companies adopt projects and initiatives aimed at monitoring and strengthening the quality of the services provided to customers in order to improve the relationship, implement monitoring on the level of customer satisfaction through specific analyses, and pay the utmost attention to the management of complaints and reports received from customers. For this reason, doValue adopts and maintains effective complaint management mechanisms aimed at ensuring efficient and comprehensive interaction with customers, as well as the periodic monitoring and reporting of the performance of complaints so as to allow the timely identification of any operational or procedural corrective actions. In order to appropriately handle complaints, a dedicated structure has been set up which is responsible for the management and supervision of the processes and sending the response to the whistleblower.
Once the complaint has been received, it is up to the Asset Manager assigned to the indebtedness related to the Complaint to perform an initial analysis, and following further checks, the Complaints Management function prepares and sends the response letter to the complainant.
The responses to the complaint contain the following information:
The Complaints Office is also responsible for monitoring the timing of complaints, which can be answered by ordinary mail (registered letter with return receipt), e-mail and certified e-mail.
For some specific cases (considered high risk), before sending the final response, the Head of the Complaints Office may request an opinion from the "Complaints Committee", composed in turn of the Heads of the Complaints Office and the Compliance & DPO structure.
In the even that there is a possibility that the Code of Ethics has been violated and/or significant offences have been committed pursuant to Legislative Decree 231/2001, the Complaints Office shall inform the Supervisory Body of the doValue Delegating Body.
For greater protection of Customers who make a complaint through the form on the doValue website, by paper or by e-mail, should they not be satisfied with the result received, they can use third-party mechanisms, in particular through an appeal to the Banking and Financial Ombudsman. Considering that doValue is not the holder of the receivables, any appeal is the responsibility of the Delegating Body, net of the exceptions in the Special Servicing contracts in which it is envisaged that doValue must assist a Financial Intermediary in the management of proceedings at the ABF.
If dissatisfied with the response received to the complaint or if the same has not been resolved within 60 days of its receipt, the debtor Customers of doValue may submit an appeal to the Banking and Financial Ombudsman, even without the assistance of a lawyer, using the forms published on the ABF website and available at all branches of the Bank of Italy. Within 30 days of receipt of the appeal, the Litigation Office of doValue sends its counterarguments to the competent ABF Technical Secretary, together with all the documentation useful for the assessment of the appeal.
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In the event that the appeal is upheld, in whole or in part, the Financial Intermediary defendant before the ABF must comply with the decision of the Board within the terms set by the same or, in its absence, within 30 days from the communication of the complete decision of motivation. Finally, the Litigation Office of doValue must communicate to the Technical Secretary of the competent ABF, within the deadline set for fulfilment, the actions taken to enforce the decision of the Board.
In order to ensure effective and efficient management of complaints and to ensure the containment of legal and reputational risks associated with the performance of this function, doValue has adopted an internal control system for the Complaints Office, which is called upon to periodically carry out the following checks:
The Head of the Complaints Office, on a monthly basis, reports to the Management on the overall situation of complaints and to the other subsidiaries, where required.
The doValue Group guarantees an active dialogue with its Stakeholders through various channels. In addition to the possibility of being able to submit complaints through the form on the website, any reports can be made by paper mail and e-mail.
Lastly, doValue has set up a customer monitoring system through satisfaction surveys to monitor consumers' experience and also collect suggestions aimed at improvements of its communication channels.
doValue recognises the importance of actively involving consumers and end-users in the improvement of our services and in corporate decisions relating to sustainability. However, at present, no specific and structured general process has been adopted to directly involve consumers and/or end-users in our business model.
Despite this, the Group constantly monitors and manages interactions with consumers through existing support channels, ensuring the availability of tools for reports, requests and complaints, with the aim of increasingly improving the experience of its customers.
The introduction of structured consumers' engagement processes is a priority for our future commitment to increasingly responsible management, in line with the Group's sustainability objectives.
doValue guarantees the continuous functioning and monitoring of interface channels with customers both directly (e.g. business management committee meetings, executive committee meetings, operations committee meetings, sales committee meetings, and follow-up and coordination meetings) and indirectly (e-mails, calls, video conferences, mobile applications) and maintains an active reporting and complaints system in each country in which it operates.
The operation of these systems is systematised in specific local Operating procedures.
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doValue Cyprus Limited offers a complaint management process for debtors, which allows complaints to be submitted online or by mail. This process includes the possibility of sending a complaint form via email or traditional mail, and complaints are handled in compliance with current regulations, including the GDPR.
doValue Greece also has a dedicated complaints management function to ensure that all complaints are managed correctly, including through a quarterly meeting with Business Compliance to discuss the details of the reports and the trends recorded.
doValue Spain and its subsidiaries have customer service for resolving customer incidents and complaints. The reports are managed through the various systems active for this purpose and, often, also managed operationally with the assistance of the External Network.
Regarding the procedures adopted in the real estate business, please note that doValue Spain, through suppliers tasked with the maintenance of real estate assets, ensures that preventive maintenance work is carried out on the buildings to guarantee the absence of risks for third parties who may live or work in them.
In addition, maintenance plans sent by suppliers include an economic assessment of the actions needed in each asset and indicate the minimum actions essential to make it habitable or ensure that it is in a suitable condition for use and/or sale. These conditions are checked with special periodic verification visits to the properties at least annually.
4.2.4.2 Taking action on material impacts on consumers and end-users, and approaches to managing material risks and pursuing material opportunities related to consumers and end-users, and effectiveness of those actions. Targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities [ESRS S4-4, S4-5]
[S4-4 DP 30] [S4-4 DP 31a] [S4-4 DP 31b] [S4-4 DP 31c] [S4-4 DP 31d] [S4-4 DP 32a] [S4-4 DP 32b] [S4-4 DP 32c] [S4-4 DP 33a] [S4-4 DP 33b] [S4-4 DP 34] [S4-4 DP 35] [S4-4 DP 37]
The actions that the Group undertakes to prevent and mitigate the negative impacts and risks inherent for Customers and Final Debtors are, as described above, part of the process of engagement and continuous dialogue with these key categories of stakeholders and, with reference to the management of complaints, are managed and implemented locally, in compliance with regulations and existing contracts.
Any complaints received are handled promptly to remedy the actual impacts that have occurred. In this regard, during 2024 the doValue Group received 8334 complaints, of which 1058 were in Italy, 1101 in Spain, 88 in Cyprus and 6087 in Greece.
The complaints submitted are examined by designated personnel, independent of the services provided by the Company to its Customers for the management of debtors, in order to manage the complaints submitted without any conflict of interest.
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With reference to opportunities and positive impacts, the offering of innovative and sustainable products aimed at greater financial inclusion is particularly important, such as in the real estate sector and in particular, the reperforming loan service in the field of mortgage loans. The service aims to bring the debtor customer back into good standing, with respect to a credit previously classified as Non-Performing, thanks to a new agreed payment plan. This credit management strategy entails modifying the loan terms in agreement with the creditor to make them more sustainable for the debtor customer, considering their current and actual ability to pay. Through careful analysis and after discussing the debtor customer's financial situation, we can create flexible payment plans, adjust interest rates, recalculate instalments, and extend the loan duration (up to 40 years) to facilitate the debt payment without compromising the customer's financial sustainability. These solutions not only provide greater opportunity to understand and address the needs of the debtor customer, but also facilitate their quicker reintegration into the financial system, ensuring an approach that is inclusive and sustainable.
doValue is a Partner of the Sustainable Finance Forum, a multi-stakeholder non-profit association that includes many financial operators with the aim of encouraging the inclusion of environmental, social and governance criteria in financial processes.
With reference to the protection and safeguarding of data and information of Customers and final debtors, the Group is committed to guaranteeing customer privacy and developing innovative processes for the provision of services to ensure an effective IT security management system, efficient use of information assets and the protection of transaction security and business continuity.
In this regard, doValue has introduced a privacy risk management framework within the Group, aimed at guaranteeing the security and protection of the personal data processed by all its employees and collaborators through a riskbased approach, consistent with the applicable regulatory requirements (of the GDPR and local regulations) and with the expectations of all Stakeholders (investors, principals, company representatives and data subjects).
Annual training programmes allow doValue to ensure the dissemination of a privacy culture and awareness. In reference to IT security, the Group adopts all the precautions necessary to minimise the inherent risks of the services offered, implementing and in line with the best security standards and also looking to the market to identify the appropriate protection tools of the technological structure to ensure confidentiality, integrity and the availability of corporate information assets. The guidelines relating to logical security are formalised within a document framework that provides the instructions, methodologies and management standards to all the companies of the Group. The framework is aligned with the best quality and compliance requirements in relation to the different operational areas and sources of risk.
The resources allocated for the management of Impacts, Risks and Opportunities relating to these material impacts are mainly linked to the commitment of the Group's human resources and external professionals in the management of the processes described above, as well as the operation of the company information systems.
[S4-5 DP 38a] [S4-5 DP 38b] [S4-5 DP 38c] [S4-5 DP 39] [S4-5 DP 40] [S4-5 DP 41]
No specific quantitative targets or objectives related to the above have been formalized.


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FINANCIAL STATEMENTS
[IRO-1 DP 6]
The doValue Group is firmly committed to maintaining the highest ethical and moral standards in its business activities. The diffusion of corporate culture and values aimed at supporting the entire Group's respect for ethical behaviour and existing legislation has a fundamental role in all the countries where doValue is present.
The IROs that emerged as significant in the context of the double materiality process with reference to ESRS G1 "Business conduct" are summarised in the table below.
| IROs | Concentration | OT | Type |
|---|---|---|---|
| Corporate culture/ Corruption and bribery | |||
| Impacts | |||
| Incidents of corruption due to insufficient anti-corruption measures | OO | Short - Medium |
Negative Potential |
| Corporate culture | |||
| Definition of the set of ethical principles (e.g. Code of Ethics), the duties and responsibilities assumed towards all stakeholders who collaborate with the Group to achieve the corporate objectives in the communication and protection of the final debtor [Entity Specific] |
OO/VC | Short - Medium |
Positive Actual |
| Management of relationships with suppliers including payment practices | |||
| Integration of sustainability into the processes of selecting and monitoring the performance of suppliers and the External Network |
VC | Short - Medium |
Positive Potential |
| Selection of suppliers on the basis of ESG policies in place | VC | Short - Medium |
Positive Actual |
| Risks and Opportunities | |||
| Management of relationships with suppliers including payment practices | |||
| Risk deriving from the exchange of information with parties outside the company (suppliers) entrusted with operational tasks [Entity Specific] |
OO/VC | Short - Medium |
Risk |
In conducting the Double Materiality analysis, the Group took due account of its activities as well as its value chain, its Business Model as well as any compliance obligations and best practices of the countries in which it operates. IROs were identified related to specific aspects for the Entity regarding transparent communication and the protection of the final debtor, the controls related to the selection and monitoring of the relationship with the External Network and the protection of sensitive information.
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The doValue Group implements a series of regulations, rules, procedures and organisational provisions that are integrated with the principles of the Group's Code of Ethics, aimed at ensuring the respect of company strategies, improving the efficacy and efficiency of company processes, protecting the value of the business, protecting against loss, promoting reliability, integrating accounting and management information and finally ensuring full compliance with external Laws and Regulations, including Supervisory instructions. This set of rules on key aspects of moral integrity aims to promote the culture of Compliance and guide actions aimed at strengthening the Company's ethical commitment.
The Group's Code of Ethics, updated in September 2024 following the adoption of the Group Anti- Harassment Policy by decision of the Board of Directors of doValue S.p.A., defines the ethical principles, duties and responsibilities towards all stakeholders, guaranteeing behaviours inspired by criteria of fairness, collaboration, loyalty, transparency, legality, sustainability and mutual respect, as well as to avoid conduct for any reason deemed unsuitable.
The provisions of this Code are implemented by all Group Companies by decision of the respective Boards of Directors or other Bodies/Parties vested with the necessary powers.
The Companies pledge to promote the Code of Ethics, aiming to cultivate an understanding of ethical values and the importance of complying with the Code.
The Group Companies shall require external subjects to comply with the Code through the documented acknowledgement of the same and the inclusion of a contractual clause that requires the contractor to comply with the principles contained therein. With specific reference to commercial partners, the Group Companies also verify that the ethics principles on which their activities are based are aligned with those of the Code of Ethics. The principles defined in the Code of Ethics also apply to relations between Group Companies, meaning the Parent Company and the companies directly or indirectly controlled by it, which must be based on maximum transparency and compliance with the applicable regulations in the reference systems, and must be consistent with the guidelines defined by doValue.
Each Company is committed to ensuring the maximum dissemination of the Code of Ethics, both to internal and external parties, with the aim of developing awareness of the value of ethics and the need to behave in compliance with the Code itself. Each internal party of the Company is made aware of the provisions contained in this Code, through:
The Code of Ethics shall be shared with all Recipients, including external Stakeholders, through publication on the Company's institutional website.
The Code of Ethics is an integral part of the Organisation, Management and Control Model pursuant to Italian Legislative Decree 231/2001, whose principles of control and behaviour are formalised in line with the content of the Code itself. doValue and all Italian companies have long adopted and kept their Organisation, Management and Control Models pursuant to Legislative Decree 231/2001 (hereinafter "231 Models") updated.
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The principles and provisions of the Models pursuant to Legislative Decree 231/2001 must be respected by all those who collaborate with doValue, internal and external, and who have contractual relationships for the performance of its activities.
In consideration of the provisions of Italian Legislative Decree 231/2001, the Board of Directors of doValue has entrusted the role of Supervisory Body (SB) of the Italian Companies of the Group to the members of the respective Boards of Statutory Auditors, or, where the control body has not been established, has opted for the establishment of a body with monocratic composition, entrusting the role of member of the SB to a person identified among the standing auditors of the Board of Statutory Auditors of the Parent Company and/or of the other doValue Group companies.
The doValue Group has an Anti-Money Laundering Policy that formalises choices defined within the AML/CFT (Anti-Money Laundering/Countering Terrorism Funding) context regarding organisational structures (adoption of the decentralised model), internal procedures and controls, adequate verification (e.g., measures to adopt in practice for enhanced or simplified due diligence), data retention, and reporting of suspicious transactions.
Every Legal Entity has officially adopted this policy. Guided by its principles and adhering to relevant local regulations, they have established specific procedures. These include operational instructions to ensure compliance with
AML/CFT laws. Moreover, each Country has developed specific procedures in accordance with local laws. These procedures detail the operational steps necessary to meet the requirements of local AML/CFT legislation.
These documents, which are available and easily accessible to all personnel involved in anti- money laundering processes, are updated locally by the respective AML Departments.
To mitigate the risks associated with money laundering and terrorist financing, involvement of the Control Bodies is essential. In line with their defined roles and responsibilities, the doValue Group adheres to the standards set by the Provision issued by the Bank of Italy. This directive addresses the organisation, procedures, and internal controls necessary ("Provisions on organisation, procedures, and internal controls aimed at preventing the use of intermediaries for the purposes of money laundering and terrorist financing"). The responsibilities are formally specified within the Group Anti-Money Laundering Policy that is presently in effect, as follows:
Specifically, the Corporate Bodies are required to act per their respective competencies and responsibilities, as follows:
The company's regulatory framework clearly defines the tasks and responsibilities of the Corporate Bodies. Given these responsibilities, the AML Function of the Parent Company is required to report periodically to the Corporate Bodies. This reporting must adhere to the information flows outlined in the AML Function and Internal Control System Regulations.
Within the framework of their corporate management processes and adhering to the mandates of prevailing legislation, the Italian companies of the Group have implemented measures designed to ensure comprehensive
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customer knowledge, the traceability of financial transactions, and the detection of suspicious activities. These measures are tailored to the distinct activities and operations conducted by doValue, acting as a Special Servicer in securitisation transactions, and doNext, serving as a financial intermediary and Master Servicer in securitisation transactions, as well as in the management of NPL/UTPs, and performing positions.
Regarding the need to comply with specific local regulatory requirements, the Risk Management, Compliance & AML Function of the supervised subsidiary doNext houses the Risk Management O.U., which handles the prevention, monitoring and management of risks deriving from the various activities of the company in its various components, in line with the supervisory regulations to which the company is subject.
Consistent with the principles of Italian Legislative Decree 231/2001, for the Italian perimeter, the Group's 231 Models include multiple channels for reporting violations, as stipulated within the currently enforced Policies and Procedures. The reporting process is governed by the Whistleblowing Group Policy and the Whistleblowing procedures adopted by each Group Company.
Anyone who becomes aware of violations or situations that may not align with the principles set out in the Code of Ethics (and/or with the system of procedures and internal controls facilitating its actual implementation) must promptly report to the Supervisory Body, where relevant, or the local body or function tasked with oversight, in line with the described Policies and Procedures.
Regarding the Italian perimeter, the Procedure "Use and management of the violation reporting channel ("Whistleblowing")", updated on 13 July 2023, regulates the reporting channels in detail. The purpose of the Procedure is to regulate the functioning of the Reporting Channel, in enforcement of the principles of confidentiality put in place to protect the reporting parties, providing for the methods for sending reports, the related management process, as well as any possible action resulting from the violations found.
In particular, the Procedure applies to violations relevant pursuant to Legislative Decree 24/2023 or violations of national or European Union regulatory provisions that harm the public interest or the integrity of the Company of which the reporting person has become aware in the work context, including violations of the Code of Ethics.
The Internal Reporting Management process involves the identification of specific roles that are responsible for managing such reports in various capacities, ensuring overall performance of the activities indicated in Article 5 of Legislative Decree 24/2023.
Specifically, reports are deemed relevant if they pertain to violations within these regulatory domains:
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Concerning the Italian perimeter, Internal Reports to the Company can be made through the following channels:
In applying the Procedure, compliance with the maximum confidentiality, protection of the rights of the Reporter and the Reported Person and maximum protection from any retaliatory or discriminatory behaviour resulting from the Report itself is guaranteed within the Report Management process.
doValue Spain has also put in place appropriate measures to assist in reporting alleged wrongdoing through a Whistleblower hotline and a Whistleblower hotline protocol. These measures are also mentioned in the company's regulatory system.
The Whistleblower hotline, which includes both physical and digital channels, is a direct and confidential tool available to employees. Specific communications in the common areas of the offices inform employees of the hotline's presence. The Whistleblower hotline protocol outlines the procedures to be followed upon receiving reports of illicit actions. It offers clear and transparent guidelines on the necessary actions, ensuring the confidentiality of the information received at all times.
In the same way, doValue Greece encourages staff and co-workers to contribute to the continuous improvement of ethics and organisational integrity and to report incidents of unethical and illegal behaviour inside and outside the organisation through the maintenance of the Whistleblowing system.
Each Company undertakes to ensure the widest possible dissemination of the Group Code of Ethics, Whistleblowing policies and procedures, as well as Anti-Corruption policies, both towards internal and external subjects, with the aim of developing awareness of the value of ethics and the need to behave in compliance with the regulations. For the Companies in the Italian perimeter, the information relating to the "Use and management of the channel for reporting violations ("Whistleblowing") procedure is fully shared with Internal and External Recipients through all company communication channels. The procedure is published on the website and on the company intranet. Furthermore, adequate training of the Report Managers, as well as of the Internal Recipients of the Procedure "Use and management of the channel for reporting violations ("Whistleblowing") regarding the principles and contents of the same, is carried out on a regular basis as needed and constitutes an essential element in order to guarantee its effective implementation.
The reporting process is governed by the Whistleblowing Group Policy and the Whistleblowing procedures adopted by each Group company.
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doValue has adopted the Group Whistleblowing Policy in compliance with EU Directive 2019/1937 on "the protection of people who report violations of Union law and containing provisions regarding the protection of people who report violations of national regulatory provisions", transposed into Italian law with Legislative Decree 24/2023. Specifically, in compliance with the provisions of the Decree, the Policy governs:
The Whistleblowing Group Policy was updated in 2024 in order to extend the reporting channel to harassment, at the same time as the Group's Anti-Harassment Policy was adopted.
As part of the Group training plan coordinated by the People function, the doValue Group, with the support of the Compliance structure for Ethics issues, is committed to providing and updating compulsory training on Model 231, the Code of Ethics and the Whistleblowing system for all employees, to highlight the specific procedures to adopt and the consequences in case of inappropriate behaviour.
Although there is a mapping of the areas and functions at greatest risk, information and training is provided to all Group employees, with diversified contents depending on the exposure.
It is the responsibility of each Group Company to promote and implement an adequate training and continuous awareness program for internal subjects regarding the content of the Code of Ethics and the aforementioned policies and procedures that allow its concrete implementation.
In addition, in the AML area, the doValue AML Function, in coordination with the People Talent Management Department, prepares an adequate training plan in the field of anti- laundering/countering financing of terrorism, aimed at achieving continuous updating of the personnel. During 2024, sessions aimed at business structures, dedicated to the obligation of customers' due diligence and identification of any suspicious elements were held.
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doValue uses suppliers who mainly provide professional, consulting and support services in the ICT area, as well as facilities for the Group's offices.
Since 2020, there has been a Group Procurement function that, in particular, manages global negotiation initiatives concerning strategic and synergistic projects. Given the unique characteristics of the specific businesses and regulations in the countries where the Group operates, some procurement activities are carried out centrally and locally, with dedicated monitoring except for the global ICT category.
As far as the procedural assets are concerned, the doValue Group has formalised its procurement processes and activities through specific procedures, including:
At the level of information systems and with regard to the management of the Supply Chain, doValue has adopted SAP management software that has been integrated with the e- Procurement platform for the management of the most important processes, including:
The e-Procurement platform features interconnected modules designed for vendor management (Supplier Register), sourcing (tenders and RFIs) and contracts. Thanks to the platform, Procurement controls and manages the entire procurement process for various product categories.
With specific reference to the management of payments, the doValue Group does not have a specific procedure, however the payment terms are discussed during the negotiation of the contract with the contractor supplier. As a company practice, we propose a payment at 60 days from the date of the invoice at the end of the month. In addition, the Procurement structure, through the management system adopted and a control system adapted to the size of the various Group companies, monitors the due dates in order to avoid delays in payments, in addition to any default interest provided for in the contract.
doValue, through a process of selection and qualification of its procurement sources, has established a suppliers Register and a consequent Vendor list to which only subjects in possession of specific requirements, established both by the Company's security policies, and by the regulations/certifications of the country, are admitted. With regards to the supplier selection, qualification and monitoring process, the Supplier Register Management Procedure includes the following phases:
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Potential suppliers are asked to fill in a questionnaire/clause for the collection and acceptance of a set of information of an administrative, ethical, social, environmental and occupational safety nature:
All this information and requirements, duly organised and weighed, represent the minimum and necessary set that the supplier must provide in order to access the qualification process. The output of this phase generates a score, which, if lower than the minimum threshold, does not allow the supplier to continue in the process, as it is not in line with the minimum standards required by doValue.
At this phase, accessible only to suppliers who have passed the pre-qualification phase, suppliers are asked to fill in questionnaires on technical and commercial aspects related to the categories chosen during the pre-qualification phase. Scores are allocated and combined with those acquired during the pre-qualification stage, based on the provided information. The supplier asserts and ensures the authenticity, accuracy, completeness, and current relevance of the personal data submitted at the time of Qualification. In the subsequent phases of the qualification process, suppliers will be able to increase their base score through the presentation of certifications issued by accredited bodies: Procurement will thus be able, through the attribution of the score, to identify the most virtuous suppliers and contribute to the reduction of risks related to sustainability.
Periodic campaigns are planned to evaluate all the results and performance of the supply relationship through the collection of KPIs provided by all the units involved (contract holder, Administration, Compliance, Risk Management, key user, etc.).
These Vendor Rating parameters are typically represented through logical tree structures, to which appropriate weightings and predefined valuation metrics are assigned. This phase determines the maintenance or variation of the score assigned during the qualification phase. It guides the future choices of Central Purchasing (CP), offering the chance to carry out any corrective actions in good time.
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Continuous monitoring of information and qualification parameters is envisaged through updating by the supplier itself (obligation explained in the portal use regulations) and a set of controls and automatisms that generates alerts for Central Purchasing and any units involved. Should this verification reveal a decline in the expected quality index for the Service, or if other conditions emerge that cast doubt on the Supplier's capability to uphold the required standards, the doValue Group reserves the right to suspend the qualification.
The main intervention areas concerning extension of the procurement source quality checking and monitoring activities include:
In the realm of anti-corruption, the Procurement Function carries out Due Diligence activities for new potential suppliers, encompassing those providing goods or services, excluding external professionals like consultants or lawyers. This verification activity is fully integrated with the already existing process, managed through the e-Procurement platform and formalised via the Supplier Register Management Procedure. In conducting Due Diligence for new potential suppliers regarding projects, transactions, and activities that doValue may engage in with them, the Compliance Function for corruption prevention analyses and evaluates the following key areas:
Should the supplier lack ISO 37001 certification, the e-Procurement portal directly notifies the Compliance Function with an alert. In this case, the Due Diligence process considers the presence of any Red Flags and the rating determined by a matrix. Once thoroughly evaluated by the Compliance Function, this matrix indicates the level of corruption risk associated with the supplier.
Depending on the identified corruption risk level, actions may vary: for mild risk, the supplier's qualification can proceed; for moderate risk, qualification may be temporarily suspended, pending a decision after consulting Top Management; and for high risk, a consultation with the Governing Body is required. doValue ensures all necessary measures are taken to protect its suppliers' personal data. In fact, during the Pre-qualification phase, the supplier acknowledges, pursuant to and for the purposes of EU Regulation no. 2019/679 on personal data protection (GDPR), that their personal data will be processed by the doValue Group for registration in the doValue Group's Register of Suppliers in line with the Privacy Policy as per Article 13 of the GDPR, with doValue acting as the Data Controller. The policy is available on the Portal.
Finally, please note that contracts with suppliers include an anti-corruption clause, which requires a guarantee that ethical and professional conduct is maintained at all times in the business relationship, avoiding any behaviour that could lead to violation of the applicable laws or regulations on corruption.
At the local level, doValue Spain and its subsidiaries adhere to a Supplier Approval and Engagement procedure that outlines partner selection processes. These are based on objective and technical criteria, tailored from time to time
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to the type of goods or services being procured, and are founded on the principles of transparency, competition, and competence. Through the procedure, doValue Spain ensures the existence of key requirements, including:
In the same way, in Cyprus dedicated supplier selection procedures are also applied, which establish the principles and procedures to follow when selecting brokers. Examples of risk mitigation clauses that may be included in contracts are:
doValue Greece has also implemented the e-Procurement platform, aligning its management systems with those of the Group and ensuring greater consistency within doValue's procedural assets. Indeed, a new supplier management process has been formalised, in line with the Group's Procurement Policy, which is currently under review. This process governs the selection, on- boarding, due diligence, pre-qualification, approval/authority matrix, performance monitoring, and risk monitoring and management.
In addition to the checks indicated, assessments are carried out on environmental, social and reputational issues. In fact, through the use of the Register, doValue is able to qualify and monitor its "Vendor list" not only on the basis of technical-commercial parameters but also by including environmental, social and safety indicators in the evaluation. In fact, the supplier assessment questionnaire includes a specific section with questions on sustainability. The assessment achieved in this area contributes to the formation of the overall qualification score of the supplier (qualification rating). Furthermore, again in the area of sustainability, suppliers are required to produce Environmental and Social certifications (SA 8000 and ISO 14001), or, in the absence of them, to produce self-declarations of adherence to the principles of the aforementioned certifications. The presentation of certifications also provides for the attribution of a score that contributes to the qualification rating.
It should also be noted that in terms of sustainability, the ESG rating and/or the presentation of ESG references are requirements subject to technical assessment in tenders and therefore contribute to determining the allotment ranking.
In Greece, Spain, and Cyprus, there were no supplier evaluations conducted in 2024 based on these criteria, although social and environmental factors are considered prior to defining relevant supply contracts.

| Country | Average number of days to pay the invoice from the date when the contractual or legal payment term starts to be calculated in 2024 |
|
|---|---|---|
| Italy | 34.33 | |
| Spain | 64 | |
| Greece | 60 | |
| Cyprus | 7 |
The table above does not include data from Gardant.
Payment terms are normally set at 60 days from the date of the invoice. However, these terms may be subject to contractual negotiation and different for professionals belonging to the External Network. Moreover, for Cyprus, given the typical nature of the services, the invoice is paid upon receipt.
| Country | % of payments aligned with standard payment terms in 2024 | |
|---|---|---|
| Italy | 31.05% | |
| Spain | 62.64% | |
| Greece | 47.69% | |
| Cyprus | 100% |
| Country | Number of pending legal proceedings for late payments in 2024 |
Number of payments in 2024 |
Number of payments aligned with standard payment terms in 2024 |
|---|---|---|---|
| Italy | 5 | 10,198 | 4,718 |
| Spain | 3 | 12,043 | 7,281 |
| Greece | 0 | 1,363 | 650 |
| Cyprus | 0 | 1,454 | 1,454 |
With reference to the data shown in the tables above, it is specified that the entire population of invoices paid in 2024 was considered, net of intercompany relations.
211 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

STATEMENTS
In exercising its role and assuming its main mission towards the Group to prevent all forms of corruption and bribery, doValue has initiated and brought to significant completion a process to implement a management system in accordance with the requirements of the international standard ISO 37001:2016. This process has allowed the adoption, with formal approval by the Board of Directors of doValue S.p.A., of a Policy for the prevention of corruption which represents the commitments and objectives as prerequisites for the actions of assessment, monitoring and reporting of the corruption risk in the transactions that the company has with its business partners, third parties (including the Group Companies to which this policy is addressed) and internal subjects. The Policy has been accompanied by a series of procedures to ensure the correct application of the system, including the "Procedure for the implementation of the Anti-Corruption Management System pursuant to the ISO 37001:2016 Standard", currently applicable only to doValue S.p.A. as recipient of the Certification.
The corruption prevention management system has been integrated into the broader corporate management framework, and was designed with consideration for aspects of Group governance, compliance, risk management, and internal control with reference to international guidelines and best practices.
Within the organisation, constant awareness raising of the contents of the Corruption Prevention Policy is implemented by the Corruption Prevention Compliance Department on the occasion of:
The Anti-Corruption Policy has been received and implemented by all Group companies.
doValue obtained the UNI ISO 37001:16 Certification as proof of the constant attention and commitment to preventing all forms of corruption (in October 2024, the ISO 37001 Certification was again confirmed at the end of the annual maintenance audit).
The adhesion to this standard bolsters doValue's efforts to advocate policies that adhere to legal and ethical standards to prevent corruption and ensure transparency in domestic and international business engagements where the Group operates. It enhances the efficacy of anti-corruption tools and integrates with the company's frameworks, including the Organisation, Management, and Control Model in accordance with Legislative Decree 231/01.
Precisely with a view to streamlining risk management and strengthening the integration of control systems, the integration of the 231 Risk Assessment Framework with the Anti-Corruption Risk Assessment Framework was completed in 2024, also evolving the control system with the implementation of Anti-Corruption Key Risk Indicators, according to logic of synergy and streamlining.
ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
For the purposes of mitigating the risk of corruption and with the main objective of guaranteeing and protecting its integrity, the Group promotes the assets role played by internal and external parties. In this regard, in compliance with the guidelines defined by the Group Whistleblowing Policy, each Group Company guarantees the implementation of a secure and accessible channel through which everyone is allowed to report any violations (or alleged violations) of the measures and anti-corruption controls implemented by the Group or local regulatory provisions on the matter (the so-called whistleblowing channel). For more details on the Whistleblowing system, please refer to par. 5.1.1 Policies relating to corporate culture and ethics.
The SB established pursuant to Legislative Decree no. 231/2001 on the administrative liability of Entities, operates as an autonomous body responsible for supervising the effectiveness, observance and updating of the "organisation, management and control" models suitable for preventing the offences considered in Legislative Decree no. 231/2001.
The doValue Anti-Corruption Management System requires, inter alia, that the Board of Directors approves the review document annually with the aim of establishing, on the basis of the assessment of the adequacy and effectiveness of the System, new opportunities for improvement and/or mitigation actions aimed at responding to any shortcomings of a general nature relating to the elements of the System itself ("Review of the Governing Body"). The Review of the Governing Body, whose scope of analysis is limited to doValue S.p.A., is based on the evidence collected and processed by the Compliance Function for the prevention of corruption and by Top Management (identified as the Chief Executive Office pursuant to the Policy) within the scope of their responsibilities. In addition, the ISO 37001:2016 standard requires the Compliance Function for the prevention of corruption ("Compliance Function") to report at planned intervals and on ad hoc occasions, on the adequacy and correct implementation of the Management System for the prevention of corruption. This report, which is called the Compliance Function Review, is addressed to the Chief Executive Officer and the Board of Directors, and summarises the activities carried out during the period to monitor the risk of corruption, in line with the mission and responsibilities pursuant to the Policy.
The extract of the doValue Corruption Prevention Policy is available as documented information on the Company's institutional website and is transmitted via communication channels dedicated to internal and external Stakeholders, identified in a specific operational procedure.
The methods of communication of the Corruption Prevention Policy must guarantee complete visibility in order to ensure that the internal Stakeholders of all Group Companies have full knowledge and awareness of the measures and controls on the fight against corruption defined. In this regard, the information must be complete, timely, accurate, accessible and continuous. All the reference documentation on combating corruption is available and constantly updated in the internal systems.
Responsibility for the coordination of communication activities is attributed to the Compliance Function with the support of the competent Company Structures. In this regard, they are in charge of promoting initiatives for the dissemination of knowledge and understanding of the Policy, as well as the main aspects referred to in the regulatory provisions on anti-corruption. In this context, the communication activities aimed at internal parties consist of:
CONSOLIDATED FINANCIAL STATEMENTS

In order to guarantee the effectiveness and full enforcement of the anti-corruption measures and controls implemented by the Group, as established by the ISO 37001:16 Standard, training activities on anti-corruption are envisaged every year. This training aims to raise the awareness of the entire company population on the issue of corruption, providing updates on the reference regulations, both internal and external, and on any regulatory developments.
During the 2024 financial year, the doValue Group provided training to its workers at risk in accordance with its Corruption Prevention Policy.
| Country | No. of at-risk functions in 2024 |
No. of at-risk functions covered by training programs in 2024 |
% of at-risk functions covered by training programs in 2024 |
|
|---|---|---|---|---|
| Italy | 30 | 30 | 100% | |
| Spain | 8 | 8 | 100% | |
| Greece | 7 | 0 | 0% | |
| Cyprus | 0 | 0 | 0% |
G1-4 – Confirmed cases of corruption and bribery
213 SUSTAINABILITY
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
[G1-4 DP 24a] [G1-4 DP 24b] [G1-4 DP 25a] [G1-4 DP 25b] [G1-4 DP 25c] [G1-4 DP 25d] [G1-4 DP 26]
Also in 2024, similar to the previous year, there were no cases of corruption or legal disputes involving Group employees or commercial partners; as a result, no convictions or fines were imposed for violations of the laws against corruption and bribery.


| FINANCIAL STATEMENTS | 215 |
|---|---|
| ILLUSTRATIVE NOTES | 221 |
| ACCOUNTING POLICIES | 222 |
| INFORMATION ON THE CONSOLIDATED BALANCE SHEET | 259 |
| INFORMATION ON THE CONSOLIDATED INCOME STATEMENT | 289 |
| INFORMATION ON RISKS AND RISK MANAGEMENT POLICIES | 298 |
| SEGMENT REPORTING | 308 |
| BUSINESS COMBINATIONS | 310 |
| RELATED-PARTY TRANSACTIONS | 321 |
| ANNEXES | 325 |
| CERTIFICATIONS AND REPORTS | 327 |
| CERTIFICATIONS OF THE FINANCIAL REPORTING OFFICER | 328 |
| INDEPENDENT AUDITORS' REPORTS | 330 |

| 216 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|---|---|---|---|---|---|---|
| (€/000) | NOTE | 12/31/2024 | 12/31/2023 Restated* |
|---|---|---|---|
| Non-current assets | |||
| Intangible assets | 1 | 682,684 | 473,784 |
| Property, plant and equipment | 2 | 52,304 | 48,677 |
| Investments | 3 | 12 | - |
| Non-current financial assets | 4 | 49,293 | 46,167 |
| Deferred tax assets | 5 | 76,702 | 78,351 |
| Other non-current assets | 6 | 7,749 | 3,716 |
| Total non-current assets | 868,744 | 650,695 | |
| Current assets | |||
| Inventories | 1 | 1 | |
| Trade receivables | 7 | 263,961 | 199,345 |
| Tax assets | 8 | 7,085 | 4,556 |
| Other current assets | 6 | 77,895 | 64,076 |
| Cash and cash equivalents | 9 | 232,169 | 112,376 |
| Total current assets | 581,111 | 380,354 | |
| Assets held for sale | 10 | 10 | 16 |
| Total assets | 1,449,865 | 1,031,065 | |
| Shareholders' Equity | |||
| Share capital | 68,614 | 41,280 | |
| Share premium | 128,800 | - | |
| Valuation reserve | (8,366) | (2,830) | |
| Other reserves | 20,859 | 38,506 | |
| Treasury shares | (9,348) | (6,095) | |
| Profit (loss) for the year attributable to the Shareholders of the Parent Company | 1,900 | (18,329) | |
| Net Equity attributable to the Shareholders of the Parent Company | 202,459 | 52,532 | |
| Net Equity attributable to Non-controlling interests | 109,592 | 51,660 | |
| Total Net Equity | 11 | 312,051 | 104,192 |
| Non-current liabilities | |||
| Loans and other financing | 12 | 663,181 | 552,861 |
| Other non-current financial liabilities | 13 | 52,936 | 50,301 |
| Employee benefits | 14 | 11,913 | 8,412 |
| Provisions for risks and charges | 15 | 23,034 | 26,356 |
| Deferred tax liabilities | 5 | 74,583 | 42,623 |
| Other non current liabilities | 17 | 9,722 | 9,087 |
| Total non-current liabilities | 835,369 | 689,640 | |
| Current liabilities | |||
| Loans and other financing | 12 | 70,238 | 35,169 |
| Other current financial liabilities | 13 | 23,739 | 46,239 |
| Trade payables | 16 | 110,738 | 85,383 |
| Tax liabilities | 8 | 19,090 | 10,536 |
| Other current liabilities | 17 | 78,640 | 59,906 |
| Total current liabilities | 302,445 | 237,233 | |
| Total liabilities | 1,137,814 | 926,873 | |
| Total Net Equity and liabilities | 1,449,865 | 1,031,065 |

REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
(€/000)
| NOTE | 12/31/2024 | 12/31/2023 Restated* |
|
|---|---|---|---|
| Revenue from contracts with customers | 20 | 409,592 | 421,510 |
| Other revenues | 21 | 74,478 | 60,195 |
| Total revenue | 484,070 | 481,705 | |
| Costs for services rendered | 22 | (22,596) | (24,993) |
| Personnel expenses | 23 | (219,211) | (213,097) |
| Administrative expenses | 24 | (103,925) | (90,661) |
| Other operating (expense)/income | 25 | 828 | 5,089 |
| Depreciation, amortisation and impairment | 26 | (77,744) | (92,742) |
| Provisions for risks and charges | 27 | (1,487) | (2,289) |
| Total costs | (424,135) | (418,693) | |
| Operating income | 59,935 | 63,012 | |
| Financial (Expense)/Income | 28 | (32,270) | (37,130) |
| Profit (loss) from equity investments | 29 | (2,954) | 269 |
| Profit (Loss) before tax | 24,711 | 26,151 | |
| Income tax expense | 30 | (10,699) | (40,291) |
| Net profit (loss) from continuing operations | 14,012 | (14,140) | |
| Profit (Loss) for the year | 14,012 | (14,140) | |
| o.w. Profit (loss) for the year attributable to the Shareholders of the Parent Company | 1,900 | (18,329) | |
| o.w. Profit (loss) for the year attributable to Non-controlling interests | 12,112 | 4,189 | |
| Earnings per share | 31 | ||
| basic | 0.08 | (1.16) | |
| diluted | 0.08 | (1.16) |
(*) Restated data following the final allocation of Team4 purchase price
217 SUSTAINABILITY

(€/000)
| NOTE | 12/31/2024 | 12/31/2023 Restated* |
|
|---|---|---|---|
| Profit (Loss) for the year | 14,012 | (14,140) | |
| Other comprehensive income after tax not recyclable to profit or loss | |||
| Equity instruments designated at fair value through comprehensive income | 4 | (5,538) | (2,006) |
| Defined benefit plans | 14 | 38 | 113 |
| Other comprehensive income after tax recyclable to profit or loss | |||
| Financial assets (other than equity instruments) measured at fair value through comprehensive income |
4 | (37) | - |
| Total other comprehensive income after tax | (5,537) | (1,893) | |
| Comprehensive income | 11 | 8,475 | (16,033) |
| o.w. Comprehensive income attributable to Shareholders of the Parent Company | (3,637) | (20,253) | |
| o.w. Comprehensive income attributable to Non-controlling interests | 12,112 | 4,220 |

ON THE GROUP
(€/000)
| Other reserves | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Share capital |
Share premium |
Valuation reserve |
Reserves from profit and/or withholding tax |
Other | Treasury shares |
Net profit (loss) for the year |
Net equity attributable to Shareholders of the Parent Company |
Net equity attributable to Non-con trolling interests |
Total Net Equity |
|
| Initial balance | 41,280 | - | (2,830) | 26,076 | 12,430 | (6,095) | (18,329) | 52,532 | 51,660 | 104,192 |
| Allocation of the previous year profit to reserves |
- | - | - | - | (18,329) | - | 18,329 | - | - | - |
| Changes in reserves | - | - | 1 | - | (246) | - | - | (245) | 45,820 | 45,575 |
| Issue of new shares | 27,334 | 128,800 | - | - | - | - | - | 156,134 | - | 156,134 |
| Acquisition of treasury shares | - | - | - | - | - | (3,421) | - | (3,421) | - | (3,421) |
| Stock options | - | - | - | 20 | 908 | 168 | - | 1,096 | - | 1,096 |
| Comprehensive income of the year | - | - | (5,537) | - | - | - | 1,900 | (3,637) | 12,112 | 8,475 |
| Final balance | 68,614 | 128,800 | (8,366) | 26,096 | (5,237) | (9,348) | 1,900 | 202,459 | 109,592 | 312,051 |
(€/000)
| Other reserves | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Share capital |
Share premium |
Valuation reserve |
Reserves from profit and/or withholding tax |
Other | Treasury shares |
Net profit (loss) for the year |
Net equity attributable to Shareholders of the Parent Company |
Net equity attributable to Non-con trolling interests |
Total Net Equity |
|
| Initial balance | 41,280 | - | (906) | 25,774 | 58,241 | (4,332) | 16,502 | 136,559 | 44,361 | 180,920 |
| Allocation of the previous year profit to reserves |
- | - | - | 19,471 | 145 | - | (19,616) | - | - | - |
| Dividends and other payouts | - | - | - | (19,471) | (28,030) | - | (8,078) | (55,579) | (5,000) | (60,579) |
| Changes in reserves | - | - | - | - | (10,570) | - | 11,192 | 622 | 7,757 | 8,379 |
| Acquisition of treasury shares | - | - | - | - | - | (2,115) | - | (2,115) | - | (2,115) |
| Stock options | - | - | - | 302 | (7,034) | 352 | - | (6,380) | - | (6,380) |
| Changes in equity investments | - | - | - | - | (322) | - | - | (322) | 322 | - |
| Comprehensive income of the year | - | - | (1,924) | - | - | - | (18,329) | (20,253) | 4,220 | (16,033) |
| Final balance | 41,280 | - | (2,830) | 26,076 | 12,430 | (6,095) | (18,329) | 52,532 | 51,660 | 104,192 |
REPORT INTRODUCTION DIRECTORS' REPORT
ON THE GROUP
220 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
| (€/000) | NOTE | 12/31/2024 | 12/31/2023 Restated* |
|---|---|---|---|
| Operating activities | |||
| Profit (loss) for the year before tax | 24,711 | 26,151 | |
| Adjustments to reconcile the profit (loss) before tax with the net financial flows: | 118,733 | 127,018 | |
| Capital gains/losses on financial assets/liabilities held for trading and on financial assets/ liabilities measured at fair through profit or loss (+/-) |
4 | 2,089 | 2,832 |
| Depreciation, amortisation and impairment | 26 | 77,744 | 92,742 |
| Change in net provisions for risks and charges | 15 | 1,487 | 2,289 |
| Financial (Expense)/Income | 28 | 33,283 | 35,277 |
| Profit/loss on equity interests and investments | 2,954 | (269) | |
| Costs for share-based payments | 11 | 1,176 | (5,853) |
| Change in working capital | (5,211) | 16,325 | |
| Change in trade receivables | 7 | (20,852) | 1,323 |
| Change in trade payables | 16 | 15,641 | 15,002 |
| Change in financial assets and liabilities | 9,312 | 8,674 | |
| Financial assets measured at fair value through other comprehensive income | 4 | 4,000 | - |
| Other assets mandatorily measured at fair value | 4 | 2,984 | 2,293 |
| Financial assets measured at amortised cost | 4 | 2,328 | 6,381 |
| Other changes: | (71,358) | (106,660) | |
| Interests paid | 28 | (29,779) | (23,858) |
| Payment of income taxes | 30 | (24,226) | (26,002) |
| Other changes in other assets/other liabilities | (17,353) | (56,800) | |
| Cash flows generated by operations | 76,187 | 71,508 | |
| Investing activities | |||
| Sales of subsidiaries and business units | (2,822) | - | |
| Purchases of equity investments | (156,891) | - | |
| Purchases of property, plant and equipment | 2 | (1,655) | (1,994) |
| Purchases of intangible assets | 1 | (22,114) | (19,367) |
| Net cash flows used in investing activities | (183,482) | (21,361) | |
| Funding activities | |||
| Issues/purchases of treasury shares | 11 | (3,421) | (2,115) |
| Issues/purchases of equity instruments | 156,134 | - | |
| Dividends paid | 11 | - | (52,992) |
| Loans obtained | 12 | 431,395 | 25,000 |
| Repayment of loans | 12 | (341,457) | (4,480) |
| Payment of principal portion of lease liabilities | 19 | (15,563) | (15,928) |
| Sale/purchase of minority | - | (21,520) | |
| Net cash flows used in funding activities | 227,088 | (72,035) | |
| Net liquidity in the year | 119,793 | (21,888) | |
| Reconciliation | |||
| Cash and cash equivalents at the beginning of the year | 9 | 112,376 | 134,264 |
| Net liquidity in the year | 119,793 | (21,888) | |
| Cash and cash equivalents at the end of the year | 9 | 232,169 | 112,376 |



| 223 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
FINANCIAL STATEMENTS |
||||
|---|---|---|---|---|---|---|---|---|---|---|
| Name of the reporting entity or other means of identification: |
doValue S.p.A. |
|---|---|
| Domicile of the entity: | Italy |
| Legal form of the entity: | Joint-stock company |
| Country of incorporation: | Italy |
| Address of the entity's registered office: | Viale dell'Agricoltura, 7 - 37135 Verona |
| Principal place of business: | Italy, Spain, Greece, Cyprus |
| Description of nature of entity's operations and principal activities: |
The activities of the doValue Group are concentrated on the supply of services for banks and investors through the entire life cycle of loans and Real Estate assets ("Servicing") |
| Name of ultimate parent of Group: | doValue S.p.A. |
| Homepage of the reporting entity: | www.dovalue.it |
| LEI code of the reporting entity: | 8156007AF7DB5FE05555 |
The current Consolidated Financial Statements of the doValue Group as of December 31, 2024, are prepared in accordance with Legislative Decree No. 38 of February 28, 2005, in accordance with the IAS/IFRS international accounting standards issued by the International Accounting Standards Board (IASB), including the related interpretations of the International Financial Reporting Interpretations Committee (IFRIC) previously known as the Standing Interpretations Committee (SIC) that have been endorsed by the European Commission as of the date of the Consolidated Financial Statements, as established by EU Regulation No. 1606 of July 19, 2002.
In terms of interpretation and support in the application, the following documents were used:
As required by IAS 8, the paragraph "New accounting standards" reports the new international accounting standards and amendments to standards already in force, the application of which became mandatory from the 2024 financial year.
The Consolidated Financial Statements are accompanied by the certification of the Financial Reporting Officer pursuant to Article 154-bis of Italian Legislative Decree 58/1998 and have undergone an audit by the audit firm EY S.p.A. in accordance with Italian Legislative Decree 39 of January 27, 2010.
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
The Consolidated Financial Statements are prepared using the euro as the currency of account, in accordance with Article 5, paragraph 2, of Italian Legislative Decree 38/2005, and consist of:
and is accompanied by the relevant comparative information as at December 31, 2023, and the Directors' Report on the Group.
In the Consolidated balance sheet, assets and liabilities are classified on a "current/non-current" basis with assets classified as held for sale and liabilities included in a disposal group classified as held for sale presented separately. Current assets, which include cash and cash equivalents, are those that are expected to be realised, sold or consumed in the Group's normal operating cycle; current liabilities are those that are expected to be settled in the Group's normal operating cycle.
The Consolidated income statement presents a classification of costs by nature, while a separate statement has been prepared for the statement of comprehensive income.
The Consolidated cash flow statement is prepared using the indirect method, with cash flows from operating, investing and financing activities presented separately.
The amounts stated are expressed in thousands of euros unless otherwise specified.
These Consolidated Financial Statements have been prepared in application of the framework established by IAS 1 and the specific accounting standards approved by the European Commission and illustrated in the "Main items of the financial statements" section of these Notes.
The Consolidated Financial Statements were prepared on a going concern basis in accordance with the provisions of IAS 1, and in compliance with the principles of accrual accounting, the relevance and materiality of accounting information and the prevalence of economic substance over legal form and with a view to fostering consistency with future presentations. Assets and liabilities and costs and revenues are not offset against each other unless required or permitted by an International Accounting Standard. Comparative information for the previous year is shown for all figures in the comparative financial statements; changes to comparative figures are only made where they are considered to be material.
The criteria adopted in these Consolidated Financial Statements as at December 31, 2024, for the recognition, classification, measurement and derecognition of assets and liabilities and the recognition of costs and revenues have not been updated from those adopted in the preparation of the Consolidated financial statements as at December 31, 2023.
No exceptions were made to the application of IAS/IFRS accounting standards.
The Consolidated Financial Statements are also prepared in accordance with the Commission Delegated Regulation (EU) no. 2019/815 of December 17, 2018, (in short "ESEF Regulation").
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS

The preparation of the Consolidated Financial Statements as at December 31, 2024, drew on the accounts on the same date of the companies included in the scope of consolidation reported in the table presented at the end of this paragraph.
The accounts as at December 31, 2024, of the companies included in the scope of consolidation were reclassified and adjusted appropriately to take consolidation requirements into account and, where necessary, align them with the Group accounting policies.
All of the companies in the scope of consolidation use the euro as their currency of account and, accordingly, no translations of foreign currency amounts have been necessary.
There were no associated companies nor companies valued using the equity method.
Furthermore, having assessed that no significant effects are produced on the Group's financial, economic and assets situation, certain non-material subsidiaries have been excluded from the scope of consolidation, with their investments recognized at cost.
The following section shows the consolidation principles adopted by the Group in preparing the Consolidated Financial Statements as at December 31, 2024.
Entities in which doValue holds direct or indirect control are considered subsidiaries. Control over an entity is obtained when the Group is exposed, or has rights, to variable returns from its involvement with the investee and, at the same time, has the ability to affect those returns through its power over the entity.
In order to ascertain the existence of control, the following factors are considered:
It is generally presumed that holding a majority of voting rights gives the investor control over the investee. When the Group holds less than a majority of voting rights (or similar rights), it considers all relevant facts and circumstances to determine whether it controls the investee, including:
The Group reconsiders whether or not it has control over an investee if facts and circumstances indicate that there have been changes in one or more of the elements which are relevant to the definition of control. The consolidation of a subsidiary begins when the Group obtains control and ends when the Group loses control.
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
The book value of equity investments in companies consolidated on a line-by-line basis held by the Parent Company is eliminated - with the incorporation of the assets and liabilities of the investees - against the corresponding portion of shareholders' equity attributable to the Group.
Assets and liabilities, off-balance-sheet transactions, income and charges, as well as profits and losses occurring between companies within the scope of consolidation are fully eliminated, in accordance with the consolidation methods adopted.
The assets, liabilities, revenues and costs of the subsidiary acquired or sold during the year are included in the consolidated financial statements from the date on which the Group obtains control until the date on which the Group no longer exercises control over the company. Acquisition-related costs are expensed in the period in which they are incurred.
The difference between the amount received for the subsidiary and the book value of its net assets (including goodwill) at the same date is recognised in the income statement under "Profit (loss) from equity investments" for companies subject to line-by-line consolidation. The shareholding that may be retained must be recognised at fair value.
For companies included within the scope of consolidation for the first time, the fair value of the cost incurred to obtain control over the investee, including transactions costs, is measured as of the acquisition date.
If the disposal does not involve a loss of control, the difference between the amount received in the disposal of a portion of a subsidiary and the associated book value of the net assets is recognised with a balancing entry in Shareholders' equity.
IFRS 3 is the reference accounting standard for business combinations. The transfer of control of a business (or an integrated set of activities and assets conducted and managed together) constitutes a business combination. To this end, control is considered transferred when the investor is exposed, or has rights, to variable returns from its involvement with the investee and has the ability to affect those returns through its power over the investee.
IFRS 3 requires that an acquirer be identified for all business combinations. The latter is the entity that obtains control over another entity or group of assets. If it is not possible to identify a controlling entity on the basis of the definition of control described above, such as for example in the case of exchanges of equity interests, the acquirer shall be identified using circumstances such as: the entity whose fair value is significantly greater, the entity that transfers cash, or the entity that issues new equity interests.
The acquisition, and therefore, the initial consolidation of the acquiree, must be recognised on the date on which the acquirer effectively obtains control over the company or assets acquired. When the transaction takes place as a single transfer, the date of transfer normally coincides with the acquisition date. However, it is always necessary to verify the possible presence of agreements between the parties that may lead to the transfer of control before the date of the exchange.
The consideration transferred as part of a business combination must be determined as the sum of the fair value, at the date of the exchange, of the assets acquired, the liabilities incurred or assumed and the equity instruments issued by the acquirer in exchange for control. In transactions involving payment in cash (or when payment is made using financial instruments comparable to cash) the price is the agreed consideration, possibly discounted if payment is to be made in instalments over a period longer than short term. If the payment is made using an instrument other than cash, therefore through the issue of equity instruments, the price is equal to the fair value of the means of payment. Adjustments subject to future events are included in the consideration of the business combination at the acquisition date, if they are provided for in the agreements and only if they are probable, can be reliably determined and realised within the twelve months following the date of acquisition of control, while indemnities for a reduction
CONSOLIDATED FINANCIAL STATEMENTS
227 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
of the value of the assets used are not considered as they are already considered either in the fair value of the equity instruments or as a reduction of the premium or increase in the discount on the initial issue in the case of the issue of debt instruments.
Any contingent consideration to be paid is recognised by the acquirer at fair value at the acquisition date. The purchaser shall classify an obligation to pay contingent consideration that meets the definition of a financial instrument as a financial liability or as shareholders' equity, based on the definitions of an equity instrument and a financial liability in IAS 32. The purchaser shall classify as an asset a right to the return of previously transferred consideration when certain conditions are met. The change in the fair value of the contingent consideration classified as an asset or liability, as a financial instrument that is subject to IFRS 9 Financial Instruments, must be recognised in the income statement in accordance with IFRS 9. The contingent consideration that does not fall under the scope of IFRS 9 is measured at fair value at the reporting date and the fair value changes are booked to the income statement.
Acquisition-related costs are the costs the acquirer incurs to effect a business combination. By way of example, these may include professional fees paid to auditors, experts, legal consultants, costs for appraisals and auditing of accounts, preparation of information documents required by regulations, as well as finder's fees paid to identify potential targets to be acquired if it is contractually established that the payment is made only in the event of a positive outcome of the combination, as well as the costs of registering and issuing debt and equity securities. The acquirer shall recognise acquisition-related costs in the periods in which these costs are incurred and the services are received, with the exception of the costs of issuing debt or equity securities, which shall be recognised in accordance with IAS 32 and IAS 39.
Business combinations are accounted for using the "acquisition method", under which the identifiable assets acquired (including any intangible assets not previously recognised by the acquiree) and the identifiable liabilities assumed (including contingent liabilities) are recognised at their respective fair values on the acquisition date, with the exception of deferred tax assets and liabilities, employee benefit obligations, and assets held for sale, which are recognized in accordance with the relevant accounting standards. In addition, for each business combination, any non-controlling interests in the acquiree can be recognised at fair value (with a consequent increase in the consideration transferred) or in proportion to the non-controlling interest in the identifiable net assets of the acquiree.
If control is acquired in stages, the acquirer shall measure its previously held equity interest in the acquiree at its acquisition date fair value and recognise through profit or loss any difference compared to the previous carrying amount.
The excess of the consideration transferred (represented by the fair value of the assets transferred, the liabilities incurred or the equity instruments issued by the acquirer), the amount of any non-controlling interests (determined as described above) and the fair value of interests previously held by the acquirer, over the fair value of the assets and liabilities acquired shall be recognised as goodwill. Conversely, if the latter exceeds the sum of the consideration, non-controlling interests and fair value of previously held interests, the difference shall be recognised in the income statement.
The accounting of the business combination (also known as "Purchase Price Allocation", meaning the process of allocating the purchase price to the assets and liabilities of an acquired entity) may be performed provisionally by the end of the financial year in which the business combination is carried out and must be completed within twelve months of the acquisition date. Pursuant to IFRS 10, the recognition of additional interests in companies that are already controlled is considered as an equity transaction, i.e. a transaction with shareholders acting in their capacity as shareholders. Therefore, differences between the acquisition costs and the book value of non-
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controlling interests acquired are booked to shareholders' equity pertaining to the Group; similarly, sales of noncontrolling interests without loss of control do not generate gains/losses recognised in the income statement but rather are recognised as changes in Shareholders' Equity pertaining to the Group.
Business combinations do not include transactions to obtain control over one or more entities that do not constitute a business or to obtain transitory control or, finally, if the business combination is carried out for the purpose of reorganisation, therefore between two or more companies or activities that already belong to the doValue Group and that does not involve a change in the control structure regardless of the percentage of third-party rights before and after the transaction (so-called combinations of entities under common control). These transactions are considered as having no economic substance. Accordingly, in the absence of an IAS/IFRS that specifically applies to the transaction and in compliance with the assumptions of IAS 8, which requires that - in the absence of a specific standard - an entity shall use its judgement in applying an accounting policy that produces relevant, reliable and prudent information that reflects the economic substance of the transaction, such transactions are accounted for by retaining the values of the acquiree in the financial statements of the acquirer. Mergers are a form of business combination, representing the most complete form of such combinations, as they involve the legal and financial merging of the entities participating in the transaction.
Whether they involve the formation of a new legal entity (merger of equals) or the absorption of one entity by another existing entity, mergers are treated in accordance with the criteria discussed above. Specifically:


The following table lists the investments in subsidiaries fully included in the scope of consolidation:
| Owner relationship | |||||||
|---|---|---|---|---|---|---|---|
| Company name | Headquarters and Registered Office |
Coun try |
Type of Rela tionship (1) |
Held by | Holding % |
Voting rights % (2) |
|
| 1 | doValue S.p.A. | Verona | Italy | Holding | |||
| 2 | doNext S.p.A. | Rome | Italy | 1 | doValue S.p.A. | 100% | 100% |
| 3 | doData S.r.l. | Rome | Italy | 1 | doValue S.p.A. | 100% | 100% |
| 4 | doValue Spain Servicing S.A. | Madrid | Spain | 1 | doValue S.p.A. | 100% | 100% |
| 5 | doValue Cyprus Limited | Nicosia | Cyprus | 1 | doValue Spain Servicing S.A. | 100% | 100% |
| 6 | doValue Special Projects Cyprus Limited Nicosia | Cyprus | 1 | doValue S.p.A. + doValue Spain Servicing S.A. |
94%+6% | 94%+6% | |
| 7 | doValue Greece Loans and Credits Claim Management Société Anonyme |
Moschato | Greece | 1 | doValue S.p.A. | 80% | 80% |
| 8 | doValue Greece Real Estate Services single member Société Anonyme |
Moschato | Greece | 1 | doValue S.p.A. | 100% | 100% |
| 9 | Adsolum Real Estate S.L. | Madrid | Spain | 1 | doValue Spain Servicing S.A. | 100% | 100% |
| 10 | TEAM 4 Collection and Consulting S.L.U. Madrid | Spain | 1 | doValue Spain Servicing S.A. | 100% | 100% | |
| 11 | doAdvise Advisory Services Single Member S.A. |
Tavros | Greece | 1 | doValue S.p.A. | 100% | 100% |
| 12 | finThesis Financing Solutions Creators Single Member Société Anonyme |
Tavros | Greece | 1 | doValue S.p.A. | 100% | 100% |
| 13 | Gardant S.p.A. | Rome | Italy | 1 | doValue S.p.A. | 100% | 100% |
| 14 | Master Gardant S.p.A. | Rome | Italy | 1 | Gardant S.p.A. | 100% | 100% |
| 15 | Special Gardant S.p.A. | Rome | Italy | 1 | Gardant S.p.A. | 100% | 100% |
| 16 | Gardant Investor SGR S.p.A. | Rome | Italy | 1 | Gardant S.p.A. | 100% | 100% |
| 17 | Gardant Liberty Servicing S.p.A. | Rome | Italy | 1 | Special Gardant S.p.A. | 70% | 70% |
| 18 | Gardant Bridge S.p.A. | Rome | Italy | 1 | Special Gardant S.p.A. | 96% | 96% |
| 19 | Gardant Bridge Servicing S.p.A. | Rome | Italy | 1 | Gardant Bridge S.p.A. | 70% | 70% |
| 20 | LeaseCo One S.r.l. | Rome | Italy | 1 | Master Gardant S.p.A. | 100% | 100% |
| 21 | LeaseCo Europa S.r.l. | Rome | Italy | 1 | Master Gardant S.p.A. | 100% | 100% |
Notes to the table
(1) Type of relationship:
1 = majority of voting rights at ordinary shareholders' meeting
2 = dominant influence at ordinary shareholders' meeting
3 = agreements with other shareholders
4 = other types of control
5 = centralized management pursuant to Article 39, paragraph 1, of Legislative Decree 136/2015
6 = centralized management pursuant to Article 39, paragraph 2, of Legislative Decree 136/2015
(2) Voting rights available in general meeting. The reported voting rights are considered effective
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DOVALUE S.P.A. FINANCIAL STATEMENTS
Changes in the scope of consolidation
The changes in the scope of consolidation are listed below in chronological order.
During 2024, two newcos were established in Greece. The first in order of establishment, called doAdvise Advisory Services Single Member S.A., has as its corporate purpose the provision advisory services regarding related to credit portfolios. The second, called finThesis Financing Solutions Creators Single Member S.A., has as its corporate purpose the provision of real estate brokerage services, credit intermediation services, consulting services and insurance product distribution services.
The consolidation perimeter also sees the exit of the two Portuguese companies, doValue Portugal and its subsidiary Zarco, following the sale of the full ownership interest held by the Spanish subsidiary doValue Spain. The disposal was completed on July 24, 2024, resulting in a capital loss of €3.0 million, included under "Profit (loss) from equity investments".
On November 22, 2024, the acquisition of Gardant S.p.A. was finalized, resulting in the inclusion of nine companies within the scope of consolidation, in addition to 13 special purpose vehicles under Law 130/99, whose investments are recognized at cost. For further details, please refer to the "Business Combinations" section.
The doValue Group determines the existence of control and, as a consequence, the scope of consolidation, by ascertaining compliance with the requirements envisaged by IFRS 10 with regard to entities in which it holds exposures:
The factors considered for the purpose of this assessment depend on the entity's method of governance, its purpose and its financial structure.
The analysis conducted led to the inclusion, as of December 31, 2024, of the subsidiaries listed in the section "Investments in subsidiaries" within the scope of consolidation.
Furthermore, taking into account the "Framework for the Preparation and Presentation of Financial Statements" and the concepts of "significance" and "materiality" referenced therein, the inclusion of the 13 special purpose vehicles (SPV) under Law 130/99, arising from the acquisition of the Gardant group (owned at 60%), was not considered to be substantially useful, due to their negligible impact at an aggregate level. This assessment is based on:
These investments in non-material subsidiaries excluded from the scope of consolidation are recognized at cost under the "Investments" line item. Furthermore, the segregated assets of such SPVs are not controlled by the Group.
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STATEMENTS
In accordance with the provisions of IAS 10, following the closing date of the year and up to the approval of these financial statements, no significant events occurred that would require an adjustment to the results presented in the Consolidated Financial Statements.
Please refer to the Directors' Report on the Group for a description of the significant events occurred after the end of the year.
The Group operates in Italy, Spain, Cyprus, and Greece, and its results are particularly dependent on the general economic and business conditions in these countries and at a global level.
Global macroeconomic conditions have been subject to volatility in recent years due to various factors, including the COVID-19 pandemic, the outbreak of the conflict between Russia and Ukraine, rising interest rates, and hostilities in the Middle East.
In particular, the COVID-19 pandemic led to a decline in collections and gross revenues; future pandemics could have a negative impact on the Group's business. Furthermore, the Russia-Ukraine conflict and the ongoing conflict in the Middle East could affect financial markets and the economy, including in Southern Europe, and affect debtors' disposable income and collateral value, leading to higher default rates and lower payments, which may have material negative effects on Group's business, results of operations, or financial condition.
In addition to the above, global credit and financial markets have recently faced extreme volatility, with reduced liquidity, high inflation, rising unemployment, and general economic uncertainty. In response, central banks began raising interest rates in 2022 and 2023, now starting to slowly reducing them. While most mortgages in Southern Europe have fixed rates, SME and consumer loans often have floating rates, increasing debt service costs. Persistent high interest rates could strain households and SMEs, reducing their repayment capacity and potentially lowering collections from the Group's Servicing activities, prolonging loan recovery times.
If the macroeconomic environment in Southern Europe were to deteriorate, the recovery of bad loans could become more difficult, and adverse economic conditions could reduce financial institutions' willingness to lend to customers in the geographical markets where the Group operates. This could potentially impair the growth of new loans under management and reduce the supply of debt available for collection.
In the event that a deterioration in the macroeconomic environment leads to an increase in the number of debtors subject to insolvency proceedings, the Group's collections could be lower than projected, and/or the time required for collections could increase, also due to potential disputes raised by debtors. On the other hand, flows from forward flow agreements would likely increase to the Group's benefit. This effect, connected to the continuation of negative macroeconomic conditions like those witnessed during the most recent financial crisis, may not be offset, either wholly or partially, by an increase in the volume of NPEs that could be available in the market precisely due to such macroeconomic deterioration and, therefore, could have a material adverse effect on the Group's business, operating results, financial condition, or outlook.
Finally, there is no assurance that economic conditions will improve in the markets where the Group operates, nor that any changes will have a positive impact. While economic improvement could increase competition in debt collection services, it may not necessarily lead to better outcomes for the Group. As a result, these developments could materially and adversely affect the Group's business, operations, and financial condition.
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DOVALUE S.P.A. FINANCIAL STATEMENTS

All the above factors contribute to a situation of ongoing macroeconomic and geopolitical uncertainty, requiring the doValue Group to conduct careful analysis and continuous monitoring.
Specifically, inflation and interest rates can influence the Group's reference markets from a forward-looking perspective, and this has been taken into account by incorporating their trends into the assumptions of the Industrial Plan 2024-2026 and in budget 2025. In particular, the assumed trends of interest rates and prospective inflation have been incorporated at various levels:
In the closing process as of December 31, 2024, these factors influenced the following points to varying degrees:
Additionally, with reference to risks related to climate change and associated mitigation measures, the Group's companies continuously monitor potential impacts on the business, taking into account applicable and emerging regulations, as well as their role as a service provider to the financial system.
Regarding operations, therefore, the Group assesses the possibility of climate risks affecting, for example, properties under management (REO business) and currently believes that this issue cannot significantly impact the Group as its business model does not involve ownership of assets but rather their function as collateral for managed debt.

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DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
In preparing the Consolidated Financial Statements as at December 31, 2024, the Directors consider the going concern assumption appropriate as, in their opinion, despite the uncertainties linked to the macroeconomic environment, no uncertainties have emerged related to events or circumstances that, considered individually or as a whole, could give rise to doubts regarding the business as a going concern. The assessment took into account the Group's equity, financial position as well as the outlook of the operations; the possible presence of events or conditions linked to the climate, which may have an impact on the Group as a going concern was also assessed, also noting the absence of such cases.
Please also refer to the specific paragraph of the Directors' Report on the Group.
The application of accounting policies sometimes involves the use of estimates and assumptions that affect the amounts recorded in the Financial Statements and the disclosures regarding contingent assets and liabilities. For the purposes of the assumptions underlying estimates, we consider all information available at the date of preparation of the Financial Statements and any assumptions considered reasonable in the light of past experience and current conditions in the financial markets.
More specifically, estimation processes were adopted to support the book value of certain items recognised in the Consolidated Financial Statements as at December 31, 2024, as required by accounting standards. These processes are essentially based on estimates of future recoverability of the values recognised and were conducted on a going concern basis. These processes supported the book values recognised as at December 31, 2024. Estimates and assumptions are reviewed regularly.
By their nature, the estimates and assumptions used, while reasonable, may not be confirmed in future scenarios in which the Group operates, and therefore the results that will materialize in the future may differ from the estimates made for the purpose of preparing the financial statements, with the consequent probable need to make adjustments that are currently neither predictable nor estimable with respect to the carrying value of assets and liabilities recognised in the financial statements.
The following sections discuss the key accounting policies for the purposes of providing a true and fair representation of the Group's financial position and performance, both with regard to the materiality of the values in the Financial Statements and the considerable judgement required in performing the assessments.
Sales revenues associated with servicing contracts for the recovery of receivables managed under mandate are recognised on an accruals basis according to the activities carried out by the Group, using IT procedures and complex accounting processes that take account of the different contractual terms of each mandate. Servicing contracts contain numerous clauses specifying the rights and duties of the Group in relations with the participating clients, which can generate income on the one hand and contingent liabilities on the other connected with the possibility of non-performance of contractual obligations.
The amount of the estimated variable consideration is included in the transaction price in total or only to the extent that it is highly probable that when the uncertainty associated with the variable consideration is subsequently resolved, a significant downward adjustment of the amount of the cumulative revenues recorded will not occur.
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STATEMENTS
At end of the period, revenues accrued that have not yet been manifestly accepted by the customer are recognised. Depending on the terms of contract and the established practice, that acceptance may take the form of the issuance of an invoice or an explicit notice.
At the date of the preparation of these financial statements, the portion of servicing revenues without such manifest acceptance amounted to 15% of total amounts to be invoiced as at December 31, 2024, and 8% of the aggregate "Total Revenues" of the consolidated income statement.
In addition, any certain or contingent liabilities must be prudentially determined in order to assess compliance with the obligations set out in the servicing contracts, taking due account of natural differences in interpretation of contractual clauses in the context of actual recovery operations.
In the presence of financial instruments not listed on active markets or illiquid and complex instruments, it is necessary to adopt appropriate valuation processes that require the use of a certain degree of judgement concerning the choice of valuation models and the related input parameters, which may sometimes not be observable on the market.
A degree of subjectivity is present in the valuation on whether it is possible to observe or not certain parameters and the consequent classification in correspondence with the levels of the fair value hierarchy.
With particular reference to valuation methods and the unobservable inputs that may be used in fair value measurements, please see the specific Section "Information on fair value".
The Group has significant deferred tax assets mainly arising from temporary differences between the date on which certain business costs are recognised in the income statement and the date on which the same costs can be deducted. Deferred tax assets are written down to the extent that they are deemed unrecoverable given the outlook for performance and the resulting expected taxable income, taking due account of tax legislation, which allows those assets to be converted into tax credits under certain conditions, regardless of the Group's ability to generate future profits. In the "Assets" section on tax assets and tax liabilities in these Illustrative Notes, information is provided on the nature and checks carried out with regard to the recognition of deferred tax assets.
The complexity of the situations that underline the existing disputes, along with the difficulties in the interpretation of applicable law, makes it difficult to estimate the liabilities that may result when pending lawsuits are settled. The valuation difficulties concern what may be due and how much time will elapse before liabilities materialise and are particularly evident if the procedure launched is in the initial phase and/or its preliminary investigation is in progress. Information about the Group's main risk is provided in the "Legal and Tax risks" paragraph of the "Information on Risks and risk management policies" section.
On at least an annual basis, at each financial year-end, or during interim periods, when evidence of impairment losses exists, the carrying amount of intangible assets is compared to their recoverable amount. More specifically, this impairment test is usually conducted by determining the value in use or the fair value of the assets and verifying that the book value of the intangible asset is less than the greater of the respective value in use and the fair value less costs to sell.
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DOVALUE S.P.A. FINANCIAL STATEMENTS
In particular, goodwill, identified as an intangible asset with an indefinite useful life, does not generate cash flows unless combined with other company assets. Therefore, it is necessary, as a preliminary step, to allocate this asset to largely autonomous operational units within the management framework, the so-called Cash Generating Units (CGUs), which are capable of generating financial resources strongly independent of those produced by other business areas, but interdependent within the organizational unit generating them.
According to IAS 36, it is essential to correlate the level at which goodwill is tested with the level of internal reporting for business performance and future trend planning, which is the level at which management monitors its dynamics. From this perspective, defining such a level is closely tied to the organizational models and the allocation of management responsibilities for operational activity guidance and corresponding monitoring.
The organizational model of the doValue Group is structured as follows:
The doValue Group's organizational model is divided into three business units/Regions based on the geographical areas of Southern Europe in which it operates:
These Regions have therefore been considered representative of the CGUs, as each of them constitutes the smallest group of assets generating independent inflows. Additionally, as mentioned, they represent the minimum level at which the parent company doValue manages internal planning and reporting processes. Consequently, this is the minimum level at which goodwill can be allocated on a non-arbitrary basis and monitored.
Moreover, the Group believes, in compliance with the need to correlate the level at which goodwill is tested with the level of reporting at which management controls the value's growth and reduction dynamics, that it is appropriate to test separately the goodwill values attributable to the same CGU when there is a higher level of disaggregation among the various entities comprising the CGU itself, proportionally to their prospective cash flows. In this specific case, the goodwill of the Hellenic Region CGU is tested separately concerning the Group's two foreign acquisitions: doValue Greece and doValue Cyprus, relating to the acquisition of doValue Spain and its subsidiaries. Furthermore, regarding the acquisition of the Gardant group, although synergies (both revenue and cost) with the standalone doValue Group are already included in the budget and business plan, as of December 31, 2024, the Group decided to test the goodwill arising from the business combination of the Gardant group, allocated to the Italy CGU, using the projected cash flows of the standalone Gardant group only. Once the integration process of the Gardant group into the doValue Group is completed, the goodwill allocated to the Italy CGU will be tested considering the projected cash flows of the entire Italy region.
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Impairment testing for CGUs, to which almost all intangible assets with a definite life and goodwill have been attributed, is conducted with reference to value in use obtained through the application of the Discounted Cash Flow (DCF), under which the value of a CGU is determined through the sum of its prospective cash flows, discounted using a specific rate. A similar procedure is used to estimate the recoverability of the values recognised for active long-term servicing contracts, which assess the business plans of the portfolios under management in order to check their consequent capacity to generate adequate cash flows.
However, note that the parameters and information used to check the recoverability of intangible assets, including goodwill (in particular the cash flow forecast for the various CGUs, as well as the discount rates used) are significantly influenced by macroeconomic conditions and market developments as well as the behaviour of counterparties, which could change unpredictably. Therefore, the Group assesses whether the general macroeconomic risks and the climate risks could have a significant impact (for further details, please refer to paragraph "Other Matters - Macroeconomic context and climate-related matters").
If the recoverable value of the assets undergoing impairment testing is determined on the basis of the associated fair value, it should also be noted that the significant and persistent volatility shown by the markets and the intrinsic difficulties in forecasting contractual cash flows mean that we cannot rule out the possibility that the valuations based on parameters drawn from the same markets and on contractual cash flow forecasts may subsequently prove not to be fully representative of the fair value of the assets.
With reference to the intangible assets recognised, it should be noted that these assets are mainly measured on the basis of the Purchase Price Allocation (PPA) of the business combinations concluded so far, i.e., the acquisition of control of doValue Spain Servicing S.A., and its subsidiaries in June 2019, that of doValue Greece concluded in June 2020 and the acquisition of the Gardant group in November 2024. The intangible asset arising from the payment by doValue Greece of a consideration for the acquisition of the right to be appointed as Servicer of the "Frontier" contract was also measured.
Albeit taking into account the difficulty inherent in the formulation of even short - or medium-term forecasts in this climate of great ongoing uncertainty and considering that the main subsidiaries hold medium/long-term management contracts for existing loans (stock) and future positions (new flows) with leading banks and major investment funds, the Group carried out an impairment test in accordance with the international accounting standard IAS 36 "Impairment of assets".
The test was performed on the amounts of intangible assets with defined useful lives and goodwill, resulting, as at December 31, 2024, and the updating of amortisation pertaining to the year.
For the execution of the test, the prospective information included in the 2024-2026 Group Industrial Plan, approved by the Board of Directors on March 20, 2024, was taken into consideration and updated with the 2025 budget, approved by the Board of Directors on January 30, 2025. These projections incorporate the most recent scenario assumptions gathered from subsidiaries, as they take into account the trends of key market and macroeconomic variables, estimating their prospective effects.
With regard to intangible assets related to the Iberian region, the impairment test was conducted based on new projections approved by the Board of Directors on February 27, 2025. These projections reflect the impact on the business plan data of the new business actually secured during 2024, as well as updated volume and contract assumptions included in the 2025 budget.
As for the impairment test of intangible assets arising from the PPA of the Gardant group, prospective information was considered in line with the buyer case related to the acquisition, revised with actual 2024 data and the 2025 budget approved in January 2025.
As regards the methodological approach, it should be noted that, for the purposes of estimating the recoverable value of intangible assets acquired through business combinations, doValue adopts the valuation models used in the PPA for consistency.
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Therefore, as regards impairment testing on the values of each single intangible assets with defined useful life, the following were used:
The discount rate used in the impairment analyses carried out by doValue, expresses the cost of financing sources of the asset being assessed: the equity cost and the debt cost. In professional practice, the discount rate normally used is the WACC (weighted average cost of capital), determined using valuation techniques such as CAPM.
The formula for calculating the weighted average cost of capital (WACC) is set out below:
$$\begin{array}{cccc} \text{F} & \text{A} & \text{A} & \text{D} \ \hline \text{E} \text{+D} & \text{A} & \text{D} \ \end{array} \quad \begin{array}{cccc} \text{D} & \text{D} & \text{(J-1)}_{\text{p}} \text{\text{A}} = \text{C} \text{\text{A}} \text{\text{M}} \ \end{array}$$
where
The cost of equity, calculated using the Capital Asset Pricing Model (CAPM), measures the cost of equity, Ke , for a certain security as an increase in the risk-free rate, based on the sensitivity of the return on the share, "β", to the expected yield of the stock market to which it belongs, net of the same risk-free rate (equity risk premium – ERP).
According to the above, the following formula can be written down:
$$\mathsf{E}(\mathsf{R}_{\mathsf{j}}) = \mathsf{R}_{\mathsf{f}} + \mathsf{B}_{\mathsf{j}} \star [\mathsf{E}(\mathsf{R}_{\mathsf{m}}) \mathsf{-} \mathsf{R}_{\mathsf{f}}]$$
dove

In summary, the above equation can be written down as follows:
Ke =Rf +β*ERP
where
For the purposes of the WACC calculation of the above-mentioned intangible assets, in view of the fact that the related business can only be attributed to a specific country, the following was carried out:
The test conducted using the aforementioned models revealed impairment losses for €5.2 million from the comparison with the net book value of the assets (for test results, refer to Note 1 – "Intangible Assets" "Information on the Consolidated Balance Sheet" section).
Regarding the impairment test on goodwill, the following procedure was used to compare the recoverable amount and the net book value of the CGUs as of December 31, 2024.
The adopted method assumes that the recoverable amount of a CGU is the sum of:
The operational cash flow forms the basis for estimating "enterprise value". This methodology is based on the operating cash flows generated by the core business of the CGU, taking into account the operating income available for the remuneration of equity and third parties.
Using the DCF (Discounted Cash Flow) method, the value of a CGU is determined by summing its projected cash flows, discounted at an appropriate rate. The discount rate used in this case is the WACC (Weighted Average Cost of Capital), calculated using valuation techniques such as CAPM.
For the purposes of the WACC calculation of goodwill, where the related business is only attributable to a specific Country, steps were taken to:

239 SUSTAINABILITY
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FINANCIAL STATEMENTS DOVALUE S.P.A. FINANCIAL STATEMENTS
The book value of the CGU, to be used for comparison with the recoverable amount in impairment testing, includes the book value of the only non-current assets that are directly attributable or reasonably allocated, based on reasonable and uniform criteria, to the individual CGU. This includes goodwill, all intangible assets within the CGU's valuation scope, and deferred taxes. The book value is determined consistently with the methodology used for calculating the CGU's recoverable amount, based on the financial projections used in the prospective analysis.
For the comparison between the recoverable amount and the total net book value of the CGUs as of December 31, 2024, the model confirmed the recoverable amount capacity and therefore the absence of impairment losses for the Italy CGU and Hellenic Region CGU. Instead, for Iberia CGU, an impairment loss of €7.2 million was recorded (for further details, refer to Note 1 – "Intangible Assets" "Information on the Consolidated Balance Sheet" section).
The recognition of business combinations involves allocating the difference between the acquisition cost and the net book value to the assets and liabilities of the acquiree. For most of the assets and liabilities, the difference is allocated by recognising the assets and liabilities at their fair value. Any unallocated remainder is recognised as goodwill if positive; if negative, it is recognised in the income statement as revenue. In the process of allocating the cost of the business combination, the doValue Group uses all available information; however, this process implies, by definition, complex and subjective estimate elements.
For information on the Group's business combinations, please refer to the specific "Business combinations" section.
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
240 SUSTAINABILITY
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DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
The Group has adopted for the first time a number of international accounting standards and amendments to existing standards in preparing these Consolidated Financial Statements that took effect for financial years beginning as from January 1, 2024, with a list of them set out below, showing that they did not have any substantial effect on the balance sheet and income statement figures reported:
On October 24, 2024, ESMA published the Public Statement "European Common Enforcement Priorities for 2024 Corporate Reporting," which sets out the common enforcement priorities for European issuers regarding the 2024 annual financial reports of companies listed on regulated markets within the European Economic Area. The Group has considered these indications in preparing the current Consolidated Financial Statements.
Below are the new international accounting standards and amendments to existing standards that, as of the date of this financial report, had already been endorsed by the European Union but will come into effect after December 31, 2024, for which, where applicable, the Group has not opted for early adoption:
• Amendments to IAS 21 The Effects of Changes in Foreign exchange rates: Lack of Exchangeability (endorsment Directive 2862/2024). Effective date: January 1, 2025.
Lastly, the new international accounting standards or amendments to existing standars issued by IASB, but still not endorsed by the European Union, are reported below:
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
Intangible assets are non-monetary assets with multi-year utility, are identifiable, lack physical substance, are controlled by the company and will probably generate future economic benefits.
Intangible assets mainly comprise goodwill, software, brands, patents and active long-term contracts mainly deriving from external business combinations.
Goodwill is equal to the difference between the payment incurred for a business combination and the fair value of the identifiable net assets acquired, as set out in more detail in "Business combinations" section.
Intangible assets other than goodwill are recognised at their purchase cost, including any direct costs incurred to prepare the asset for use, net of accumulated amortisation and any impairment loss. For cloud computing agreements covered by IAS 38, the purchase cost is to the present value of the payments due. Any expenses incurred subsequent to the acquisition:
Intangible assets with definite useful life are amortised at constant rates over their useful life. Intangible assets with indefinite useful life are not amortised.
The amortisation period and the amortisation method for an intangible asset with a definite useful life are reviewed at least at each financial year-end. Changes in the expected useful life or in the manner in which the future economic benefits associated with the asset will be realised are recognised through changes in the period or method of amortisation, as appropriate, and are considered changes in accounting estimates. The amortisation of intangible assets with a definite useful life is recognised in the income statement under "Depreciation, amortisation and impairment".
If there is objective evidence that an individual asset may have incurred an impairment loss, the carrying amount of the asset is compared with its recoverable amount, which is equal to the higher of its fair value less costs to sell and its value in use, understood as the present value of expected future cash flows originated by the asset. Any value adjustments are recognised in the income statement under "Depreciation, amortisation and impairment".
If the value of a previously written-down intangible asset other than goodwill is written back, the new carrying amount shall not exceed the net carrying amount that it would have had if no impairment loss had been recognised on the asset in previous years.
For intangible assets with indefinite life, the carrying amount is compared with the recoverable amount on an annual basis even if no evidence of impairment is found. If the carrying amount is greater than the recoverable amount, a loss is recognised in the income statement under "Depreciation, amortisation and impairment" in an amount equal to the difference between the two values. The assessment of indefinite useful life is reviewed annually to determine whether this attribution continues to be sustainable, otherwise, the change from indefinite to definite useful life is applied on a prospective basis.
After initial recognition, goodwill is not subject to amortisation, therefore it is measured at cost net of accumulated impairment losses determined by a periodic check of the adequacy of the book value.
DIRECTORS' REPORT OF DOVALUE S.P.A.
CONSOLIDATED FINANCIAL STATEMENTS

More specifically, whenever there is evidence of impairment, and in any case at least once a year, goodwill is tested to ensure that it has incurred no impairment. To this end, the cash generating unit ("CGU") to which the goodwill is allocated is identified. The amount of any impairment is determined on the basis of the difference between the book value of the cash generating unit to which the goodwill is allocated and its recoverable value, if lower. This recoverable value is equal to the greater of the fair value of the cash generating unit, less costs to sell, and its associated value in use. The value in use is the present value of the future cash flows expected from the cash generating units to which the goodwill has been allocated. The resulting value adjustments are recognised in the income statement. Any subsequent write-backs may not be recognised.
An intangible asset is derecognised on disposal (i.e. on the date on which the acquirer obtains control of it) or when no future economic benefits are expected from its use or disposal. Any difference between the disposal value and the book value is recognised in the income statement.
The item "Property, plant and equipment" (below also "tangible assets") includes:
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
These are tangible assets that have physical substance and are held for use in production or in the provision of goods and services or for administrative purposes and can be used for more than one financial period. Improvements to leasehold assets are improvements and incremental expenses for identifiable and separable items of property, plant and equipment. In this case, the assets are classified in specific sub-items (e.g. plant), depending on the nature of the asset in question. Normally, these investments are incurred in order to render properties leased from third parties suitable for their intended use.
This item also includes the right-of-use (RoU) of tangible assets acquired through lease contracts as a lessee, regardless of their legal classification.
Tangible assets are initially recognised at cost, including all charges directly attributable to the "commissioning" of the asset (transaction costs, professional fees, direct costs to transport the asset to the assigned location, installation costs, dismantling costs, eventual non-deductible VAT).
Expenses incurred subsequently are added to the carrying amount of the asset or recognised as separate assets if it is probable that future economic benefits will be received in excess of those initially estimated and the cost can be reliably determined.
All other expenses incurred subsequently (e.g. ordinary maintenance) are recognised in the income statement for the period in which they are incurred, under the item Administrative expenses.
The initial measurement of the asset entailing the right-of-use includes the current value of the future payments due for leases, the payments due for the lease carried out on the date or prior to the date the contract began, the initial direct costs and any estimated costs for the dismantling, removal or restoration of the asset underlying the lease, less any bonuses received by the lessee for the lease.
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
Subsequent to initial recognition, property, plant and equipment is recognised at cost net of cumulative depreciation and impairment.
Assets with definite useful life are depreciated at constant rates over their useful life.
The useful life of tangible assets is reviewed at the end of each period, taking into account the conditions of use of the asset, the state of maintenance and expected obsolescence, as well as considering the impact of legislation on health, safety and environmental issues and, if these expectations differ from previous estimates, the depreciation charge for the current period and subsequent periods is adjusted.
If there is objective evidence that an individual asset may have incurred an impairment loss, the carrying amount of the asset is compared with its recoverable amount, which is equal to the higher of an asset's fair value less costs to sell and its value in use, understood as the present value of expected future cash flows originated by the asset. Any value adjustments are recognised under "Amortisation, depreciation and impairment" in the consolidated income statement.
If the value of a previously written-down asset is written back, the new carrying amount cannot exceed the net carrying amount that it would have had if no impairment loss had been recognised on the asset in previous years.
The rights of use recorded under the assets relating to properties acquired through leases (IFRS 16) will be subject to periodic assessments for impairment on the basis of both the expected use and any market indications with respect to the cost to be incurred for the lease payments.
Tangible assets are derecognised on disposal (i.e. on the date on which the acquirer obtains control of it) or when, for the same, no future economic benefits are expected from its use or disposal. Any difference between the disposal value and the book value is recognised in the income statement.


CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

STATEMENTS
Financial assets are initially recognised at the settlement date for debt securities and equities, at the disbursement date for loans and at the date of subscription of derivative contracts.
In particular, at the time of settlement date accounting, any change in the fair value of the asset to be received in the period between that date and the previous trading date is recognised in the same way as for the asset purchased. Upon initial recognition, financial assets measured at fair value through profit or loss are recorded at fair value, which is represented, unless otherwise specified, by the consideration paid for the execution of the transaction, without considering transaction costs or income directly attributable to the instrument itself.
Financial assets other than those classified under "Financial assets measured at fair value through comprehensive income" or "Financial assets measured at amortised cost" are classified in this category. The item includes:
Accordingly, this item reports:
Following initial recognition, financial assets measured at fair value through profit or loss are measured at fair value. The effects of the application of this measurement criterion are recognised in the income statement. For the criteria used to determine fair value, please see the section "Information on fair value".
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
Financial assets are derecognised only if the rights to receive cash flows from the asset have expired, or if the sale involves the transfer of substantially all the risks and benefits associated with the assets themselves. If a significant portion of the risks and benefits of the transferred financial assets has been retained, those assets continue to be recorded in the financial statements, even if ownership of the assets themselves has been effectively transferred.
If it is not possible to ascertain the substantial transfer of the risks and benefits, the financial assets are derecognised if no form of control over them has been retained. Otherwise, the retention, also partially, of such control requires the entity to continue to recognise the assets in an amount equal to the residual continuing involvement, measured by the exposure to changes in the value of the transferred assets and to changes in their cash flows.
Finally, the transferred financial assets are derecognised if the contractual rights to receive the related cash flows are retained with the simultaneous assumption of an obligation to pay only those flows, without material delay to other recipients.
Financial assets are initially recognised at the settlement date as regards equities.
In particular, at the time of settlement date accounting, any change in the fair value of the asset to be received in the period between that date and the previous trading date is recognised in the same way as for the asset purchased. Upon initial recognition, financial assets measured at fair value through comprehensive income are recorded at fair value, which is represented, unless otherwise specified, by the consideration paid for the execution of the transaction, without considering transaction costs or income directly attributable to the instrument itself.
Financial assets other than those classified under "Financial assets measured at fair value through profit and loss" or "Financial assets measured at amortised cost" are classified in this category.
This item includes therefore the equity instruments - which do not represent holdings in a subsidiary, associate or joint arrangement - for which the Group applies the permitted option, at the time of initial recognition, to designate the instrument as measured at fair value through comprehensive income.
Following initial recognition, financial assets measured at fair value through comprehensive income are measured at fair value. The effects of the application of this measurement criterion are recognised in the Statement of Comprehensive Income and disclosed under Valuation reserves in shareholders' equity. For equity instruments, the profits and losses incurred on these financial assets are never reversed in the profit and loss account. For the criteria used to determine fair value, please see the section "Information on fair value".
Financial assets are derecognised only if the rights to receive cash flows from the asset have expired, or if the sale involves the transfer of substantially all the risks and benefits associated with the assets themselves. If a significant portion of the risks and benefits of the transferred financial assets has been retained, those assets continue to be recorded in the financial statements, even if ownership of the assets themselves has been effectively transferred. If it is not possible to ascertain the substantial transfer of the risks and benefits, the financial assets are derecognised if no form of control over them has been retained. Otherwise, the retention, also partially, of such control requires the
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
entity to continue to recognise the assets in an amount equal to the residual continuing involvement, measured by the exposure to changes in the value of the transferred assets and to changes in their cash flows.
Finally, the transferred financial assets are derecognised if the contractual rights to receive the related cash flows are retained with the simultaneous assumption of an obligation to pay only those flows, without material delay to other recipients.
Pursuant to IFRS 9, at each reporting date financial assets other than those measured at fair value through profit or loss undergo an assessment to determine whether there is evidence that the carrying amount of the assets cannot be fully recovered. An analogous analysis is conducted for commitments to disburse funds and for guarantees issued that fall within the scope of the impairment provisions of IFRS 9.
If evidence of impairment is found, the financial assets in question - consistently, where present, with all other assets pertaining to the same counterparty - are considered impaired and are classified in stage 3. These exposures require the recognition of write-downs equal to the expected losses over their residual life.
Financial assets for which there is no evidence of impairment (unimpaired financial instruments) shall be evaluated to determine whether there is evidence that the credit risk of the individual transaction has increased significantly since initial recognition. Following this assessment, the assets shall be classified (or, more properly, staged) as follows:
The Group's impairment process is applied to financial assets measured at amortised cost, which may include: loans, trade receivables, debt securities and financial assets measured at fair value through comprehensive income excluding equities - not qualifying as control, connection and joint control - for which the Group applies the option envisaged, on initial recognition, for designation at fair value through comprehensive income without recycling to profit or loss.
For trade receivables, in consideration of the provisions of IFRS 9 (paragraphs 5.5.15-16) and the immateriality of the financing component of such receivables, the Group has opted for the "Simplified Approach" that essentially provides for the calculation of total lifetime expected losses for the financial asset. Given that the residual life of trade receivables is generally less than one year, the 12-month and lifetime expected losses are the same.
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
Current items essentially include receivables generated by the provision of non-financial services, items awaiting settlement and items that are not attributable to other items in the balance sheet, including tax items other than those recognised in a separate item, and accrued income other than that which must be capitalised in the related financial assets, including that deriving from contracts with customers pursuant to IFRS 15, paragraphs 116 et seq.
For the impairment of trade receivables, in consideration of the provisions of IFRS 9 (paragraphs 5.5.15-16) and the lack of importance of the financial component of such receivables, the Group has opted for the "Simplified Approach" as described above.
Current tax assets and current tax liabilities are recognised in the balance sheet respectively, in Tax assets on the assets side and Tax liabilities on the liabilities side, while those deferred are recognised in Deferred tax assets and Deferred tax liabilities, respectively.
Current tax items reflect the net balance between income tax liabilities for the period and current tax assets due from the tax authorities, represented by advance payments and other tax credits, such as withholding tax credits or other recoverable tax credits through offsetting. Current tax assets also include tax credits for which a refund has been requested from the relevant tax authorities. Deferred tax items, on the other hand, represent income taxes recoverable in future periods due to deductible temporary differences and prior tax losses (deferred tax assets) as well as income taxes payable in future periods due to taxable temporary differences (deferred tax liabilities). Deferred taxes are calculated by applying the so-called "liability method" to temporary differences as of the reference date between the tax values of assets and liabilities and their corresponding book values.
Deferred tax assets are recognized for all deductible temporary differences, unused tax credits, and carryforward tax losses, to the extent that it is probable that sufficient future taxable income will be available to allow the utilization of deductible temporary differences and carryforward tax credits and losses, except in the following cases:
Deferred tax liabilities are recognized for all taxable temporary differences, with the following exceptions:
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

STATEMENTS
Current tax assets and liabilities are recognised by applying current tax rates and are recognised as charges (income) using the same accrual criteria adopted for the costs and revenues, which generated them. In particular, the current IRES and IRAP taxation has been calculated by applying the tax rates established by the laws in force in each Country.
Deferred tax assets and liabilities are recognised on the basis of the tax rates that, at the end of the reporting date, are expected to be applicable in the period in which the asset will be realised or the liability will be eliminated, in accordance with current tax legislation. They are periodically reviewed in order to take account of any regulatory changes.
Deferred tax assets are only recognised if their recovery through expected future taxable income is probable, measured on the basis of the Group's ability to produce taxable income in future financial years. Unrecognized deferred tax assets are reviewed at each financial report's reference date and are recognized to the extent that it becomes probable that taxable income will be sufficient to allow the recovery of such deferred tax assets. Deferred tax liabilities are always recognised. A requirement for the recognition of deferred tax assets is that it is considered reasonably certain in view of corporate developments that taxable income will be generated against which the temporary deductible differences will be used. In accordance with the provisions of IAS 12, the probability that future taxable income will be sufficient to utilise the deferred tax assets is subject to periodic review. If that review suggests that future taxable income will be insufficient, the deferred tax assets are reduced in a corresponding amount.
Current and deferred taxes are recognised in the income statement under Income tax expense, with the exception of taxes, which refer to items that are credited or debited, in the same or another financial year, directly in shareholders' equity, whose changes in value are recognised directly in valuation reserves in the Statement of comprehensive income.
Deferred tax assets and liabilities are derecognised at the time they are recovered/realised.
The indicated items include financial liabilities valued at amortised cost, represented by amounts due to banks and securities issued, as well as financial instruments initially recognised at fair value with changes recognised in the income statement.
Liabilities recognised by the entity as a lessee in lease transactions are also included.
The initial recognition of financial liabilities measured at amortised cost is based on the fair value of the liabilities, which is typically equal to the amount received or the issue price, increased by any additional costs/income directly attributable to the specific funding or issuance transaction. Instead, the initial recognition value of financial liabilities designated at fair value is directly represented by their fair value, without considering transaction costs or income.
Regarding lease liabilities, at the commencement date, the lessee must measure the lease liability at the present value of the lease payments that are not yet paid at that date. Lease payments are discounted using the implicit interest rate of the lease, if it can be readily determined; otherwise, the lessee's incremental borrowing rate is used.
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
249 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
The future payments considered in determining the lease liability include:
After initial recognition, financial liabilities, except those recognised at fair value with changes recognised in the income statement, are measured at amortised cost using the effective interest rate method. Gains and losses are recognised in the income statement when the liability is extinguished, as well as through the amortisation process. Amortised cost is calculated by recognising the discount or premium on the acquisition and the fees or costs that form part of the effective interest rate. Amortisation at the effective interest rate is included in financial expense in the income statement.
Exception is made for short-term liabilities, for which the time factor is negligible, which continue to be carried at the amount received.
Changes to the contractual terms of medium-to-long-term items (including lease liabilities) will result in an adjustment of the carrying amount, based on the present value of the cash flows under the modified contract, discounted at the original effective interest rate. However, for lease liabilities, as specified by IFRS 16, modifications (such as changes in lease term or lease payment amounts) require the use of an updated discount rate. Outstanding securities are recorded net of the repurchased amount.
A financial liability is derecognised when the obligation underlying the liability is extinguished, cancelled or fulfilled. If an existing financial liability is replaced by another from the same lender, under substantially different conditions, or the conditions of an existing liability are substantially modified, this exchange or modification is treated as a derecognition of the original liability, accompanied by the recognition of a new liability, with any differences between the carrying amounts recognised in profit or loss.
Provisions for risks and charges are liabilities of uncertain amount or timing, recognized when the following concurrent conditions are met:
If these conditions are not met, no liability is recognised.
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

STATEMENTS
The item includes provisions for legal obligations or connected to an employment relationship or to disputes, including tax disputes, arising from a past event, the settlement of which is expected to result in an outflow from the entity of resources embodying economic benefits, assuming that a reliable estimate can be made of the amount. The probable liabilities for employees are also accounted for.
The provision can be recognised in the income statement under the item "Provisions for risks and charges" and also includes the interest expense accrued on the provisions that have been discounted or, for certain specific types of provision, as an offsetting entry to other items in the Income Statement.
The amounts allocated to provisions are determined so that they represent the best estimate of the expense required to settle the obligation. The estimate is determined by considering the risks and uncertainties pertaining to the facts and circumstances involved.
Specifically, when the effect of deferring the charge in time is significant, the amount of the provision is determined as the present value of the best estimate of the cost assumed necessary to extinguish the obligation. In this case, the discount rate used reflects current market assessments.
Provisions are periodically reviewed and adjusted if necessary to reflect the current best estimate.
The provision for the year, recorded under the item "Provisions for risks and charges" in the income statement, includes increases in the funds due to the laps of time and is net of any reallocations.
A provision is used only against the charges for which it was initially recognised.
Provisions for the year, recognised under Provisions for risks and charges in the income statement, include increases in provisions due to the passage of time and are reported net of any reversals.
Employee benefits, in addition to short-term benefits such as wages and salaries, relate to:
Post-employment benefits are in turn divided between those based on defined-contribution plans and those based on defined-benefit plans, depending on the expected benefits:
In this context, in Italy under Italian Law No. 296 of December 27, 2006 (2007 Finance Act):
• the severance indemnity (trattamento di fine rapporto - TFR) accruing from January 1, 2007, is a definedcontribution plan, which does not require actuarial calculation. The shares accrued can be allocated, at the employee's choice, (i) to forms of supplementary pension schemes or (ii) left in the company and paid into the INPS treasury fund.
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
• the TFR accrued at the dates indicated in the previous point remains instead as a defined-benefit plan, even if the benefit has already been fully accrued. As a result, an actuarial recalculation of the value of the debt at each date after December 31, 2006 is necessary.
With regard to companies based in Greece, the remuneration policy is based on the requirements of Italian Law 2112/1920. In particular:
• in the case of ordinary retirement, the benefit is 40% of remuneration;
• in case of voluntary resignation, early retirement, death or in the event of disability, no compensation is payable. Moreover, these companies do not envisage any post-retirement supplement for defined-benefit plans, other than those resulting from the above-mentioned regulations.
Other long-term employee benefits are employee benefits that are not payable wholly within twelve months after the end of the period in which the employees render the service.
The value of a defined-benefit obligation is equal to the present value of the future payments, expected to be required to settle the obligation arising from the employee's service in the current and prior periods.
This present value is determined using the "Projected Unit Credit Method". This method uniformly distributes the cost of the benefit over the working life of the employee, taking into account the provisions of the national law in each country.
Employee benefits that qualify as other long-term benefits, such as those arising from seniority bonuses that are paid on achievement of a pre-determined length of service, are recorded on the basis of the valuation at the balance sheet date of the liability assumed, determined using the "Projected Unit Credit Method".
The TFR provision is recorded under liabilities in the corresponding item "Employee benefits", while other postemployment benefits and sundry long-term benefits are recorded under "Provisions for risks and charges".
The costs of servicing the programme (service costs) are recorded under personnel expenses, as are interest costs. Actuarial gains and losses (remeasurements) relating to post-employment defined-benefit plans are recognised in full under equity reserves in the year in which they occur. These actuarial gains and losses are shown in the Consolidated Statement of Comprehensive Income, as required by IAS 19.
Actuarial gains and losses (remeasurements) relating to other long-term benefits are recognised in full under staff expenses in the period in which they occur.
Revenues from sales linked to servicing contracts for the recovery of receivables managed under mandate are recognised on an accrual basis in accordance with IFRS 15 (hereinafter also the "Standard").
The model used for recognition of the servicing revenues is aligned with fulfilment of the performance obligation. In many cases, this alignment is already provided for under the contract, therefore:
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
However, if the commission is received in advance in exchange for a service obligation that is provided over time, in various reporting periods, the overall amount of the commission will be put into the financial statements and will be recognised as revenues over the applicable period in which the service is supplied. In these cases, the commission will be recognised as revenues in the income statement in proportion to the time (i.e. on a pro rata basis). Sales revenues associated with servicing contracts for the recovery of receivables managed under mandate are recognised on an accruals basis according to the activities carried out by the Group, using IT procedures and complex accounting processes that take account of the different contractual terms of each mandate. The servicing contracts envisage complex clauses of rights and obligations for the Group in relations with participating customers. In the summaries for the period, revenues accrued in the period that have not yet been manifestly accepted by the customer are recognised. Depending on the terms of contract and the established practice, that acceptance may take the form of the issuance of an invoice or an explicit notice.
The Standard requires the entity to take account of the terms of the contract and its standard commercial practices to establish the price of the transaction. The price of the transaction is the amount of consideration that the entity believes it has the right to in exchange for the transfer to the customer of the goods or services promised. The consideration promised in the contract with the customer can include fixed amounts, variable amounts or both. In order to calculate the price of the transaction, the entity must consider the effect of all the following elements:
In particular, the contract consideration is variable as a result of refunds, discounts, rebates, incentives, credits, price concessions, performance bonuses, penalties or other similar items and may be contingent on the occurrence or non-occurrence of a future event. In the presence of variable consideration, revenue is recognised when it is possible to reliably estimate the revenue and only if it is highly probable that this consideration will not be reversed from the income statement, in whole or in a significant part, when the uncertainty associated with the variable consideration is subsequently resolved.
Within the scope of the main servicing contracts of the Group, the following types of commissions are considered variable:
With respect to the variable consideration estimation limit, variable commissions that depend on the occurrence of a future event are not recorded in the income statement before being ascertained through an estimation of them since the occurrence of the uncertainty (or the occurrence of the event) could mean the complete reversal of the estimated revenue if it had been previously recognised.
ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
In the case of receipt of advance payments from customers, there is a significant financing component in view of the time lag between the date on which the payment made by the customer is received and the transfer of the service, as well as the prevailing market rates. Therefore, the transaction price for these contracts is discounted, using the interest rate implicit in the contract (e.g. the interest rate that returns the spot price of the equipment to the value paid in advance). This rate is commensurate with the rate that would have been used in a separate financial transaction between the Group and the customer on the date the contract was signed.
The Group applies the practical expedient for short-term advances received from customers. The amount of the promised consideration is not adjusted for material financial items if the period between the transfer of the promised goods or services and payment is less than or equal to one year.
With respect to point d), the Group does not have any clauses in its servicing contracts that would lead to the identification of these cases.
Changes in treasury shares in the portfolio are recognised directly in shareholders' equity, i.e. reducing the latter by the value of purchases and increasing it by the value of sales.
This means that in the case of a subsequent transfer the difference between the sales price of the treasury shares and the associated repurchase cost, net of any tax effects, is fully recognised in shareholders' equity.
Share-based payments are payments made to employees or comparable persons as payment for work or other services/assets received, based on shares representing capital, which consist in the grant of rights to receive shares upon meeting quantitative/qualitative objectives.
The cost of transactions settled with equity instruments is determined by the fair value at the date of the assignment. The fair value of payments settled through the issue of shares is based on their stock market price. This cost, together with the corresponding increase in shareholders' equity under Other Reserves, is recognised under Personnel expenses over the period in which the conditions relating to the achievement of objectives and/or the provision of the service are met. The cumulative costs recognised for these transactions at the end of each financial year up to the vesting date are commensurate with the expiry of the vesting period and the best estimate of the number of equity instruments that will actually accrue. The cost or revenue in the statement of profit/(loss) for the year represents the change in the cumulative cost recorded at the beginning and at the end of the year.
Service or performance conditions are not taken into account when determining the fair value of the plan at the award date. However, the probability that these conditions will be met is taken into account when defining the best estimate of the number of equity instruments that will accrue. Market conditions are reflected in the fair value at the award date. Any other plan-related condition that does not result in a service obligation is not considered an accrual condition. Non-vesting conditions are reflected in the fair value of the plan and result in the immediate recognition of the cost of the plan unless there are also service or performance conditions.

CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
No cost is recognised for rights that do not reach maturity because performance and/or service conditions are not met. When rights include a market condition or a non-vesting condition, they are treated as if they had vested whether or not the market conditions or other non-vesting conditions to which they are subject are met, it being understood that all other performance and/or service conditions must be met.
If the terms of the plan are changed, the minimum cost to be recognised is the fair value at the award date in the absence of the plan amendment, assuming the original terms of the plan are met. In addition, a cost is recognised for any change that increases the total fair value of the payment plan, or is otherwise favourable to employees; this cost is measured at the date of the change. When a plan is derecognised by the entity or the counterparty, any remaining element of the plan's fair value is expensed immediately in profit or loss.


CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
Paragraph 9 of IFRS 13 defines fair value as "the price that would be received for the sale of an asset or that would be paid for the transfer of a liability in an arm's length transaction at the measurement date".
Measurement at fair value assumes that the sale of an asset or transfer of a liability takes place in a principal market, which can be defined as the market with the highest trading volumes and levels for the asset/liability being measured. In the absence of a principal market, the most advantageous market should be taken as the reference, i.e. the market that maximises the amount that would be received in the sale of an asset or minimises the amount that would be paid in the transfer of a liability, after taking into account transaction costs.
With the aim of maximising the consistency and comparability of fair value measurements and related disclosures, IFRS 13 establishes a fair value hierarchy that divides the parameters used to measure fair value into three levels:
This classification aims to establish a hierarchy in terms of objectivity of the fair value according to the degree of discretion adopted, giving priority to the use of parameters observable on the market. The fair value hierarchy is also defined on the basis of the input data used in the fair value calculation models and not on the basis of the valuation models themselves.
The information required by IFRS 13 with regard to accounting portfolios measured at fair value on a recurring basis is shown below. For financial assets not measured at fair value, the Group believes that the book value is a reasonable approximation of the fair value.
At the date of preparation of the Consolidated Financial Statements as at December 31, 2024, there are no assets or liabilities measured at fair value on a non-recurring basis.
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
ABSs are measured using the discounted cash flow model, which is based on an estimate of the cash flows paid by the security and an estimate of a spread for discounting.
Equities are assigned to Level 1 when an active market price considered liquid is available and to Level 3 when there are no prices or the prices have been suspended permanently. Such instruments are classified as Level 2 only if the volume of activity on the listing market is significantly reduced.
In the rare cases where equities are measured at cost as an approximation of fair value, an impairment is expected if the cost exceeds the recoverable amount.
Funds are classified as Level 1 if they are listed on an active market; if this does not occur, they are classified as Level 3 and are assessed through a liquidity adjustment of the NAV based on the specific characteristics of the individual fund.
The fair value of derivatives not traded on an active market derives from the application of mark-to-model valuation techniques. When there is an active market for the input parameters to the valuation model of the different components of the derivative, the fair value is determined on the basis of their market prices. Valuation techniques based on observable inputs are classified as Level 2 while those based on significant unobservable inputs are classified as Level 3.
In order to assess positions for which market sources do not provide a directly observable market price, specific valuation techniques that are common in the market and described below are used.
The valuation techniques based on the discounted cash flow generally consist in determining an estimate of the future cash flows expected over the life of the instrument. The model requires the estimate of cash flows and the adoption of market parameters for the discount: the discount rate or margin reflects the credit and/or funding spread required by the market for instruments with similar risk and liquidity profiles, in order to define a "discounted value". The fair value of the contract is the sum of the discounted future cash flows.
A valuation technique that uses prices generated by market transactions involving assets, liabilities or groups of identical or comparable assets and liabilities.
The NAV (Net Asset Value) is the difference between the total value of the fund's assets and related liabilities. An increase in NAV coincides with an increase in fair value. Unit of closed-end or non-readily liquid funds are classified as Level 3 and an adjustment for the illiquidity of the fund is reported in the NAV.
257 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

STATEMENTS
Financial instruments are assigned to a certain fair value level based on whether the inputs used for valuation are observable.
When the fair value is measured directly using an observable quoted price in an active market, the instrument will be classified within Level 1. When the fair value must be measured using a comparable approach or a pricing model, the instrument will be classified in either Level 2 or Level 3, depending on whether all significant inputs used in the valuation are observable.
In the choice between the different valuation techniques, the one that maximises the use of the observable inputs is used.
All transfers between the levels of the fair value hierarchy are made with reference to the end of the reporting period. The main factors that would prompt a transfer between fair value levels (both between Level 1 and Level 2 and within Level 3) include changes in market conditions and improvements in valuation models and the relative weights of unobservable inputs used in fair value measurement.
The following table reports the breakdown of assets and liabilities measured at fair value by fair value hierarchy input level.
Level 3 of the category "Financial assets measured at fair value through profit or loss" mainly includes:
Level 3 of the category "Financial assets recognised at fair value through comprehensive income" includes the value of the equity instruments relating to the aforementioned minority interest in the company BidX1, and in the Brasilian fintech company QueroQuitar S.A. for a stake of 9.31%, for which the Group applies the option for the designation at fair value through comprehensive income.
The fair value of these financial liabilities was determined on the basis of the contracts for the acquisition of equity interests and the economic-financial parameters that can be drawn from the long-term plans of the acquired companies. Since these parameters are not observable on the market (either directly or indirectly), these liabilities are classified under Level 3.

Level 3 of the category relating to "Other financial liabilities" includes the Earn-out represented by the fair value of the liability relating to a portion of the acquisition price of doValue Greece, which is linked to the achievement of certain EBITDA targets over a 10-year period. It should also be noted that the Earn-out related to the portion of the acquisition price of doValue Spain, has been closed following the definition of the arbitration in Spain.
The fair value of these financial liabilities was determined on the basis of the contracts for the acquisition of equity interests and the economic-financial parameters that can be drawn from the long-term plans of the acquired companies. Since these parameters are not observable on the market (either directly or indirectly), these liabilities are classified under Level 3.
| (€/000) | 12/31/2024 | 12/31/2023 | ||||
|---|---|---|---|---|---|---|
| Level 1 | Level 2 | Level 3 | Level 1 | Level 2 | Level 3 | |
| Financial assets measured at fair value through profit or loss |
- | - | 46,108 | - | - | 37,360 |
| Units in collective investment undertakings (CIUs) | - | - | 30,997 | - | - | 20,499 |
| Debt securities | - | - | 14,953 | - | - | 16,610 |
| Equities | - | - | 150 | - | - | 197 |
| Non-hedging derivatives | - | - | 8 | - | - | 54 |
| Financial assets measured at fair value through comprehensive income |
- | - | 2,626 | - | - | 8,165 |
| Equities | - | - | 2,626 | - | - | 8,165 |
| Total | - | - | 48,734 | - | - | 45,525 |
| Other financial liabilities | - | - | 33,264 | - | - | 55,041 |
| Earn-out | - | - | 33,264 | - | - | 54,668 |
| Others | - | - | - | - | - | 373 |
| Total | - | - | 33,264 | - | - | 55,041 |

259
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
260 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

| (€/000) | Software | Brands | Assets under develop ment and payments on account |
Goodwill | Other intangible assets |
Total 12/31/2024 |
Total 12/31/2023 |
|---|---|---|---|---|---|---|---|
| Gross opening balance | 198,504 | 29,698 | 7,953 | 236,897 | 423,341 | 896,393 | 906,001 |
| Initial reduction in value | (147,091) | (9,027) | - | (12,530) | (253,961) | (422,609) | (379,113) |
| Net opening balance | 51,413 | 20,671 | 7,953 | 224,367 | 169,380 | 473,784 | 526,888 |
| Changes in gross balance | 24,577 | (2,534) | 4,761 | 115,763 | 117,437 | 260,004 | (9,608) |
| Purchases | 14,905 | - | 7,209 | - | - | 22,114 | 21,666 |
| Disposals and dismissals | (495) | - | - | - | - | (495) | (1,432) |
| Business combination | 7,976 | - | - | 115,763 | 124,198 | 247,937 | 565 |
| Impairment | - | (2,534) | - | - | (2,652) | (5,186) | (13,581) |
| Other changes | 2,191 | - | (2,448) | - | (4,109) | (4,366) | (16,826) |
| Changes in reduction in value | (22,390) | (3,694) | - | (7,188) | (17,832) | (51,104) | (43,496) |
| Amortisation | (19,091) | (3,694) | - | - | (21,930) | (44,715) | (48,854) |
| Business combination | (3,516) | - | - | - | (11) | (3,527) | (454) |
| Impairment of goodwill | - | - | - | (7,188) | - | (7,188) | (12,530) |
| Other changes | 217 | - | - | - | 4,109 | 4,326 | 18,342 |
| Gross closing balance | 223,081 | 27,164 | 12,714 | 352,660 | 540,778 | 1,156,397 | 896,393 |
| Final reduction in value | (169,481) | (12,721) | - | (19,718) | (271,793) | (473,713) | (422,609) |
| Net closing balance | 53,600 | 14,443 | 12,714 | 332,942 | 268,985 | 682,684 | 473,784 |
This item as of December 31, 2024, is affected by the inclusion of the Gardant group within the consolidation perimeter, whose value is recorded under "business combination", as well as by the exit of the two Portuguese companies, doValue Portugal and Zarco, from the Group following the sale process completed in July 2024. The derecognized values are recorded under "other changes," in the gross balance and in reduction in value, which impact the category of "other intangible assets".
The opening balances are mainly represented by the value of multi-annual servicing contracts included in the item "other intangible assets" and by the goodwill deriving from the acquisitions completed by the Group: in June 2019, the acquisition of doValue Spain Servicing (hereinafter also "doValue Spain") and its subsidiaries, and in June 2020 the business combination of doValue Greece.
The changes in gross balance highlight the most significant amounts in the "business combination" category following the acquisition of the Gardant group at the end of November 2024, as well as in the "purchases" category. The latter focused on the development of the IT platform during the year, leading to an increase of €22.1 million in the "software" and "assets under development and payments on account" categories.
ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
This component also includes "impairment" losses related to "brands" (€2.5 million) and "other intangible assets" (€2.7 million) as a result of the impairment test detailed below.
The "other changes", which mainly affect the "software" and "assets under development and payments on account" categories, relate to the reclassification of assets between the two categories in connection with the entry into use of software.
The changes in reduction in value mainly include the initial amortisation fund following the acquisition of the Gardant group under the "business combination" category, as well as the 2024 amortisation expenses totaling €44.7 million, with Gardant contributing for one month. Additionally, the goodwill impairment loss for the Iberia CGU (€7.2 million) was recognized following the impairment test detailed below.
The "other intangible assets" component incorporates the values of long-term servicing contracts - resulting from the valuation of the acquisitions of doValue Spain, doValue Greece and Gardant group, as well as the "Frontier" contract - and client relationships linked to the shares of funds managed by Gardant Investor SGR, also related to the Gardant group acquisition. These values are systematically amortised based on the direct margin curve of each contract or client relationship over its entire useful life, in line with the best estimate of the cash flows related to each specific contract or client relationship. The amortisation charge for each of them was calculated in proportion to the actual direct margin recorded during the year.
Below is a breakdown of intangible assets as of December 31, 2024, by business combination:
| (€/000) | 12/31/2024 | |||||
|---|---|---|---|---|---|---|
| Intangible assets | Gardant Business Combination |
doValue Spain Business Combination |
doValue Greece Business Combination |
Total | ||
| Software and relative assets under development | 4,440 | 11,199 | 33,550 | 49,189 | ||
| Brands | - | 14,380 | - | 14,380 | ||
| Long-term servicing contracts | 120,038 | 12,173 | 134,384 | 266,595 | ||
| Customer Relationships | 2,390 | - | - | 2,390 | ||
| Goodwill | 115,763 | 104,346 | 112,391 | 332,500 | ||
| Total | 242,631 | 142,098 | 280,325 | 665,054 |
| 12/31/2023 | |||
|---|---|---|---|
| Intangible assets | doValue Spain Business Combination |
doValue Greece Business Combination |
Total |
| Software and relative assets under development | 13,274 | 27,326 | 40,600 |
| Brands | 20,603 | - | 20,603 |
| Long-term servicing contracts | 17,823 | 151,557 | 169,380 |
| Goodwill | 111,534 | 112,391 | 223,925 |
| Total | 163,234 | 291,274 | 454,508 |

For the purpose of conducting the impairment test, the Cash Generating Units (CGUs) identified within the relevant geographical segmentation areas of doValue Spain and its subsidiaries, doValue Greece, and the Gardant group were used. Specifically, these correspond to the CGU "Iberia" (currently including only Spain, following the disposal of the Portuguese entities), the CGU "Hellenic Region" (Greece and Cyprus), and the CGU "Italy." The allocation of intangible assets and goodwill was then determined for each CGU, with the latter presented in the table below.
| (€/000) | Italy | Iberia | Hellenic Region | Total | |
|---|---|---|---|---|---|
| doValue Spain Business Combination | - | 86,587 | 17,759 | 104,346 | |
| doValue Greece Business Combination | - | - | 112,391 | 112,391 | |
| Gardant Business Combination | 115,763 | - | - | 115,763 | |
| Other minor | - | - | 442 | 442 | |
| Total | 115,763 | 86,587 | 130,592 | 332,942 |
The value in use of the Cash Generating Units (CGUs) was determined by discounting the expected cash flows using the Discounted Cash Flow (DCF) method. The cash flows for the Hellenic Region CGU are based on the forwardlooking information included in the 2024-2026 Group Industrial Plan, approved by the Board of Directors on March 20, 2024, and subsequently updated for the 2025 budget, approved by the Board on January 30, 2025. Regarding the Iberia CGU, the new projections approved by the Board of Directors on February 27, 2025, have been considered. These projections reflect the impact on the business plan data of the new business actually secured during 2024, as well as updated volume and contract assumptions included in the 2025 budget.
The basis of the Industrial Plan consists of long-term contracts governing the credit portfolios under management. These contracts generally have a duration exceeding ten years with predefined economic terms and conditions. The cash flows from existing management contracts are supplemented by assumptions regarding new contracts to be acquired and the renewal of any expiring contracts.
Finally, with regard to the Italy CGU, the forward-looking information has been considered in alignment with the buyer case related to the acquisition of the Gardant group, revised to reflect the actual 2024 data and the 2025 budget.
The main assumptions used by management to estimate the value in use include expectations regarding changes in revenues and costs over the five-year period considered for the calculation, the discount rate (WACC), and the growth rate (g-rate) of terminal values.
The discount rate used for the impairment test is represented by the weighted average cost of capital (WACC), calculated for each country within the CGU. The WACC for the CGU is equal to the weighted average of the WACC for each Country included in the CGU, based on revenues.
For the purpose of conducting the test, the most recent scenario assumptions collected from all Group companies were considered, taking into account the trends of key market and macroeconomic variables and estimating their effects from a forward-looking perspective.
| DIRECTORS' REPORT 263 INTRODUCTION ON THE GROUP |
SUSTAINABILITY REPORT |
STATEMENTS | CONSOLIDATED FINANCIAL |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|||
|---|---|---|---|---|---|---|---|---|
| Growth rate | WACC rate | Period of cash flows |
Terminal value |
|||||
| Hellenic Region | ||||||||
| of which: doValue Spain Business Combination | 0% | 7.3% | 5 years | Perpetuity | ||||
| of which: doValue Greece Business Combination | 0% | 7.2% | 5 years | Perpetuity | ||||
| Iberia | 0% 6.7% |
5 years | Perpetuity | |||||
| Italy (Gardant Business Combination) | 0% | 6.7% | 5 years | Perpetuity |
As of December 31, 2024, the comparison between the recoverable amount and the total net book value of the CGUs - represented by the sum of the residual net book values of all intangible assets attributable to each CGU, including goodwill and deferred taxes - shows a surplus (hereinafter "headroom") of the recoverable amount over the net book value for the Hellenic Region CGU and Italy CGU, indicating no impairment losses. However, it reveals an impairment loss of €7.2 million for the Iberia CGU.
The headroom over the net book value for the Hellenic Region CGU is approximately 150% for Greece and over 500% for Cyprus. For the Italy CGU, specifically in relation to the business combination of the Gardant group, the headroom stands at approximately 165%.
The Group performs a sensitivity analysis on the estimated recoverable amount based on the main parameters of the impairment test, specifically the EBITDA growth rate, the long-term sustainable growth rate (g-rate), and the discount rate (WACC).
The sensitivity analysis, which correlates the growth rate (g-rate) with the discount rate, highlighted a strong sensitivity in the Iberia CGU. This sensitivity resulted in an impairment loss when the parameters exceeded a WACC of 6.7% and a g-rate of 0%. Conversely, the analysis confirmed that there were no impairment losses for either the Hellenic Region CGU or the newly established Italy CGU related to the acquisition of the Gardant Group, even in scenarios involving significant increases in WACC or substantial decreases in the g-rate.
As part of a stress test approach, variations in the EBITDA growth rate, long-term sustainable growth rate (g-rate), and discount rate (WACC) were considered separately. These variations were tested to determine the threshold points at which the CGU's value in use equals its net book value. In other words, they represent the critical input limits beyond which the CGU's impairment test would indicate a reduction in value.
The results of this test indicate that for Greece, no impairment would arise unless the g-rate declined below -100%, assuming a WACC of 22% compared to the applied rate of 7.2%, or in the event of an EBITDA stress scenario of -48%. For Cyprus, impairment would be avoided up to a g-rate reduction below -100%, with a WACC of 43% versus the applied 7.3%, or under an EBITDA stress scenario of -73%. As for Italy, no impairment would occur up to a g-rate decline of -13% compared to the 0% applied, with a WACC of 14.0% versus the 6.7% used, or under an EBITDA stress scenario of -44%.
The impairment test conducted on the category of other intangible assets revealed an impairment loss of €2.7 million related to the Santander SLA and a €2.5 million impairment of the brand, as shown in the tables below, starting with the one detailing the intangible assets of doValue Spain.
| 264 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
||
|---|---|---|---|---|---|---|---|---|
| -- | ----- | -------------- | ----------------------------------- | -------------------------- | ----------------------------------------- | ---------------------------------------- | ------------------------------------------- | -- |
| doValue Spain Business Combination | Net present value | Net book value | Impairment |
|---|---|---|---|
| Software | 7,605 | 7,605 | - |
| Brand | 14,380 | 16,914 | (2,534) |
| Other ingible assets - SLAs | 4,889 | 7,541 | (2,652) |
| Intangible Assets - Iberia | 26,874 | 32,060 | (5,186) |
| Software | 1,997 | 1,997 | - |
| Other ingible assets - SLAs | 14,955 | 7,034 | - |
| Intangible Assets - Hellenic Region | 16,952 | 9,031 | - |
| Total | 43,826 | 41,091 | (5,186) |
Similarly, the table summarising the impairment test performed on the value attributed to the intangible assets of doValue Greece, including also the "Frontier" contract, is shown below. In this case no impairment loss was recognised.
| doValue Greece Business Combination | Net present value | Net book value | Impairment |
|---|---|---|---|
| Intangible Assets - SLAs - Regione Ellenica | 325,088 | 134,384 | - |
| Total | 325,088 | 134,384 | - |
Similarly, no impairment losses were recognized in relation to the acquisition of the Gardant group following the impairment test conducted on the net value of intangible assets, which were allocated based on the preliminary PPA exercise at the acquisition date and amortised for one month.
| Gardant Business Combination | Net present value | Net book value | Impairment |
|---|---|---|---|
| Software | 4,440 | 4,440 | - |
| Other ingible assets - SLAs | 138,123 | 120,038 | - |
| Other ingible assets - Customer Relationships | 3,321 | 2,390 | - |
| Intangible Assets - Italy | 145,884 | 126,868 | - |
| Total | 145,884 | 126,868 | - |
With regard to the methodologies used for conducting the test, please refer to the section "Accounting Policies – risks and uncertainties associated with the use of estimates" under the paragraph "estimation of impairment losses on intangible assets."
DIRECTORS' REPORT OF DOVALUE S.P.A.
CONSOLIDATED FINANCIAL STATEMENTS

DOVALUE S.P.A. FINANCIAL STATEMENTS
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
| (€/000) | Buildings | Furniture | Electronic systems |
Assets under develop ment and payments on account |
Other | Total 12/31/2024 |
Total 12/31/2023 |
|---|---|---|---|---|---|---|---|
| Gross opening balance | 72,298 | 4,501 | 28,633 | 391 | 16,822 | 122,645 | 119,823 |
| Initial reduction in value | (40,588) | (3,794) | (17,041) | - | (12,545) | (73,968) | (60,687) |
| Net opening balance | 31,710 | 707 | 11,592 | 391 | 4,277 | 48,677 | 59,136 |
| Changes in gross balance | 15,521 | 1,059 | 4,151 | 977 | 2,336 | 24,044 | 2,822 |
| Purchases | 782 | 111 | 4,243 | 993 | 2,188 | 8,317 | 6,719 |
| o.w. Right of Use | 638 | - | 4,013 | - | 2,010 | 6,661 | 4,725 |
| Disposals and dismissals | (768) | (31) | (188) | - | (431) | (1,418) | (1,087) |
| Business combination | 17,134 | 1,208 | 787 | - | 2,484 | 21,613 | 435 |
| Other changes | (1,627) | (229) | (691) | (16) | (1,905) | (4,468) | (3,245) |
| Changes in reduction in value | (13,733) | (676) | (4,597) | - | (1,411) | (20,417) | (13,281) |
| Amortisation | (9,912) | (270) | (4,760) | - | (1,882) | (16,824) | (17,279) |
| o.w. Right of Use | (8,948) | - | (4,184) | - | (1,338) | (14,470) | (14,323) |
| Business combination | (5,996) | (553) | (168) | - | (1,457) | (8,174) | (322) |
| Other changes | 2,175 | 147 | 331 | - | 1,928 | 4,581 | 4,320 |
| Gross closing balance | 87,819 | 5,560 | 32,784 | 1,368 | 19,158 | 146,689 | 122,645 |
| Final reduction in value | (54,321) | (4,470) | (21,638) | - | (13,956) | (94,385) | (73,968) |
| Net closing balance | 33,498 | 1,090 | 11,146 | 1,368 | 5,202 | 52,304 | 48,677 |
During 2024, the item recorded an overall increase of €3.6 million, amounting to €52.3 million.
This item is impacted by the inclusion of the Gardant group within the consolidation perimeter, whose value is recorded under "business combination". It is also affected by the sale of the two Portuguese companies, doValue Portugal and Zarco, following the disposal process completed in July 2024. The derecognition values, totaling €0.8 million, are recorded under "other changes" in the gross balance and reduction in value.
The changes in gross balance highlight the most significant amounts under the "business combination" category following the acquisition of the Gardant group at the end of November 2024. Additionally, the "purchases" category recorded a total of €8.3 million during the year, including €6.7 million related to right-of-use assets. These purchases primarily consist of electronic equipment, as well as renewals and integrations related to company vehicles, classified under the "other" category.
The "other changes" in gross balance should be read together with the same component included under changes in reduction in value. These variations are mainly linked to the previously mentioned impact of the sale of the two Portuguese companies.
The changes in reduction in value included amortisation of €16.8 million, of which €14.5 million related to rights of use. The item also includes the initial amortisation fund related to the Gardant group under the "business combination" category.
Please see Note 19 for more details on changes in rights of use.
265 SUSTAINABILITY
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
266 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

STATEMENTS
The balance of this item as of December 31, 2024, amounting to €12 thousand, exclusively includes the value of investments recognized at cost arising from the acquisition of the Gardant group, which was finalized at the end of November 2024. These investments have been excluded from the consolidation perimeter as they do not have a significant impact on the Group's financial position, performance, or cash flows. Specifically, they consist of 13 Securitization Vehicle Companies under Law 130/99, detailed in the table below.
| (€/000) | Company name | Headquarters and Registered Office |
Share Capital |
Held by | Holding % |
Book Value |
|---|---|---|---|---|---|---|
| 1 | Aurelia SPV S.r.l. | Rome | 10 | Special Gardant S.p.A. | 60% | 6 |
| 2 | Bramito SPV S.r.l. | Rome | 10 | Special Gardant S.p.A. | 60% | - |
| 3 | Celio SPV S.r.l. | Rome | 10 | Special Gardant S.p.A. | 60% | - |
| 4 | Cosmo SPV S.r.l. | Rome | 10 | Special Gardant S.p.A. | 60% | - |
| 5 | Leviticus SPV S.r.l. | Rome | 10 | Special Gardant S.p.A. | 60% | - |
| 6 | Lucullo SPV S.r.l. | Rome | 10 | Special Gardant S.p.A. | 60% | - |
| 7 | New Levante SPV S.r.l. | Rome | 10 | Special Gardant S.p.A. | 60% | - |
| 8 | Ponente SPV S.r.l. | Rome | 10 | Special Gardant S.p.A. | 60% | - |
| 9 | POP NPL 2020 SPV S.r.l. | Rome | 10 | Special Gardant S.p.A. | 60% | - |
| 10 | Tevere SPV S.r.l. | Rome | 10 | Special Gardant S.p.A. | 60% | - |
| 11 | Tiberina SPV S.r.l. | Rome | 10 | Special Gardant S.p.A. | 60% | 6 |
| 12 | Loira SPV S.r.l. | Rome | 10 | Special Gardant S.p.A. | 60% | - |
| 13 | Vette SPV S.r.l. | Rome | 10 | Special Gardant S.p.A. | 60% | - |
| Total | 12 | |||||

REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
12/31/2024 12/31/2023
| Non-current financial assets | 49,293 | 46,167 |
|---|---|---|
| Financial assets measured at fair value through profit or loss | 46,108 | 37,360 |
| Units in collective investment undertakings (CIUs) | 30,997 | 20,499 |
| Debt securities | 14,953 | 16,610 |
| Equities | 150 | 197 |
| Non-hedging derivatives | 8 | 54 |
| Financial assets measured at amortised cost | 559 | 642 |
| Loans to customers | 532 | 602 |
| Loans to banks | 27 | 40 |
| Financial assets measured at fair value through other comprehensive income | 2,626 | 8,165 |
| Equities | 2,626 | 8,165 |
| Total | 49,293 | 46,167 |
Non-current financial assets measured at fair value through profit or loss include CIUs units, debt securities, equities and non-hedging derivatives.
CIUs relate to two components: (i) €16.6 million representing the equivalent of 20.2 units of the Italian Recovery Fund (formerly Atlante II), a restricted alternative securities investment fund. During the year, partial reimbursements of units amounting €2.7 million were recorded, along with a negative fair value differential of €1.2 million, while additional shares to be subscribed of €1.1 million were recognised under commitments; (ii) €14.4 million corresponding to approximately 149 thousand units of the Italian Distressed Debt & Special Situations Fund 2 (IDDSS2), derived from the acquisition of the Gardant group, managed by subsidiary Gardant Investor SGR.
Debt securities show a decrease of €1.7 million, due to a combination of valuation effects and collections during the year. The breakdown of debt securities is represented, for €11.7 million by the ABS securities of the Cairo securitisations acquired as part of the acquisition of doValue Greece, for €1.4 million by the value of the ABS securities relating to the Romeo SPV and Mercuzio Securitisation securitisations and, for €1.9 million by the coinvestment in the Mexico securitisation notes.
Equities classified at fair value through profit or loss are attributable to the minority interests for which the Group has not exercised the envisaged option under IFRS 9 to measure these instruments at fair value through other comprehensive income without recycling to profit or loss.
Non-hedging derivatives include an option linked to the purchase of further equity interests in the company BidX1 mentioned below among the financial assets recognized at fair value through other comprehensive income.
The category of financial assets measured at amortised cost only include the non-current part of €0.6 million mainly related to loans to customers, which is substantially in line with the previous year.
267 SUSTAINABILITY
268 SUSTAINABILITY
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
The category of non-current financial assets measured at fair value through other comprehensive income includes the value of equities relating to two companies for which the Group exercised the option available under IFRS 9 to measure these instruments at fair value through other comprehensive income without recycling to profit or loss:
The reduction of the item by €5.5 million compared to 31 December 2023 originates from the fair value evaluation process and refers exclusively to the investment in BidX1.
Over the years, the Group originated securitisations or invested in them through the subscription of the related debt securities, also assuming the role of Servicer. A brief description of these transactions is provided below.
On September 30, 2016, the assignment of the non-performing portfolio of the Parent Company doValue to the securitisation vehicle Romeo SPV S.r.l. ("Romeo") was finalised. Romeo was established pursuant to Italian Law 130/1999. Subsequently, in the second quarter of 2017, the unsecured part of the portfolio was transferred to the vehicle Mercuzio Securitisation S.r.l. ("Mercuzio") and, at the same time, the issue of ABSs was completed by both SPVs with a single tranching of the securities.
As originator, the Parent Company doValue subscribed a nominal value of notes equal to 5% of the total securities issued in order to comply with the provisions of the retention rule referred to in Regulation (EU) 575/2013 (the CRR). In both transactions, doValue Group plays the role of Servicer and Administrative Services Provider.
At the same time as the acquisition of Eurobank FPS in June 2020 mezzanine notes of the 3 Cairo securitisations (Cairo I, Cairo II and Cairo III) were subscribed, the securities of which are backed by state guarantees ("Asset Protection Scheme"). The originator of this transaction is Eurobank, which sold €7.4 billion of performing and nonperforming loans.
In December 2020, mezzanine and junior ABS securities were also subscribed for the Relais securitisation, which concerns lease receivables sold by UniCredit. However, these notes were sold in February 2021, while the Group maintained the roles of Master Servicer (performed by doNext) and Special Servicer (performed by doValue).
In the second half of 2021, in relation to the Mexico transaction, the Parent Company doValue subscribed an amount equal to €45.0 million of junior and mezzanine notes, equal to 95% of the notes issued by the vehicle and at the same time sold 90% of the total notes issued to a third investor; the remaining portion of notes recognised in the financial statements therefore corresponds to 5% class B (mezzanine) and 5% class C (junior). The Group is servicer of the portfolio through the subsidiary doValue Greece.
During the first quarter of 2023, the subsidiary doNext disbursed a loan which was transferred in the same period to the credit securitization company doRes Securitization S.r.l.. As part of this transaction, doNext subscribed 20% of the untranched notes issued by the SPV, corresponding to a nominal amount of €0.4 million, and assumed the roles of Master and Special Servicer.
With regard to the recent acquisition of the Gardant group, it is noted that Gardant S.p.A., following its spin-off from Credito Fondiario S.p.A. (now 'CF+'), effective August 1, 2021, received a series of ABS securities, which it held until November 2024 before transferring them to the Italian Distressed Debt & Special Situations Fund (IDDSS2), in which Gardant S.p.A. holds a 50% stake. The securities underlying the Fund's units are all mezzanine or junior tranches
269 SUSTAINABILITY
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
and relate to the securitizations Palatino SPV S.r.l., Domizia SPV S.r.l., Vette SPV S.r.l., Tevere SPV S.r.l., Loira SPV S.r.l., and Bramito SPV S.r.l. The companies within the Gardant group have performed (and continue to perform) roles related to these securitizations (Special Servicer, Master Servicer, and various ancillary roles).
The same Fund also includes units of the Forward Fund, which in turn holds underlying securitization securities (Argo SPV S.r.l., Astrea 2 SPV S.r.l., Astrea 3 SPV S.r.l., Astrea 4 SPV S.r.l., and Chiron Due SPV S.r.l.), on which Special Gardant S.p.A. acts as Special Servicer.
The items report deferred tax by deductible temporary difference.
Deferred tax assets (hereinafter also referred to as "DTAs") include amounts in respect of loan write-downs, tax losses carried forward, deferred tax assets determined specifically on the basis of the stocks of the components to which they refer (e.g. litigation, provisions for employees) as well as deferred tax assets calculated on the tax amortisation of goodwill and intangible assets arising from the Gardant group.
In this regard, the Parent Company exercised the option to retain the possibility of converting deferred tax assets into tax credits pursuant to Article 11 of Italian Legislative Decree 59 of May 3, 2016, ratified with Italian Law 119 of June 30, 2016. This measure introduced the optional regime in order to eliminate issues that emerged at the Community level regarding the incompatibility of the DTA transformation legislation with the rules governing state aid, ensuring that the convertibility of qualifying DTAs into tax credits is only allowed following payment of a specific fee based on the amount of those DTAs.
With regard to the deferred tax assets referred to in Italian Law 214/2011, as a result of the express provision of Article 56 of Italian Decree Law 225 of 29/12/2010, the negative components corresponding to the deferred tax assets transformed into tax credits are not deductible, first offsetting on a priority basis decreases at the nearest maturity in an amount corresponding to a tax equal to the transformed DTAs.
The 2019 Budget Act (Italian Law 145/2018) modified the temporary mechanism provided for in Article 16, paragraphs 3-4 and 8-9 of Italian Decree Law 83/2015 concerning the deductibility for both IRES and IRAP purposes of the loan losses of banks, financial companies and insurance undertakings. The law essentially deferred to the current tax period as at December 31, 2026, for both IRES and IRAP purposes, the deductibility of 10% of write-downs and losses on loans to customers recognised for that purpose that were originally intended to be deducted for the current tax period as at December 31, 2018.
Article 1, paragraphs 712-715 of the 2020 Budget Act (Italian Law 160/2019) then provided for the deferral of the deduction of the negative IRES (corporate income tax) components. More specifically, the deductibility, for IRES and IRAP purposes, of the stock of write-downs and loan losses of credit and financial institutions, of 12%, originally established for the tax period under way as at December 31, 2019 was postponed to tax periods as at December 31, 2022 and the three subsequent tax periods. The deferral is made on a straight-line basis.
Article 42 of Italian Law Decree no. 17/2022 intervenes for the third time on the original deduction plan with a postponement technique substantially similar to that carried out by Italian Law no. 160/2019.
The 2024 Budget Act (Law No. 213/2023) has amended the original deduction plan for the fourth time. The previous deductible quota envisaged for 2024 is reduced from 18% to 17%, deferring 1% in equal installments for the tax periods ending on December 31, 2027, and December 31, 2028; furthermore, for the tax period ending on December 31, 2026, the deductible quota is reduced from 7.7% to 4.7%, deferring 3% in equal installments for the tax periods ending on December 31, 2027, and December 31, 2028.

CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

FINANCIAL STATEMENTS
Following the amendment, the recovery plan is now as follows: 5% for the tax period ending on December 31, 2016; 8% for the tax period ending on December 31, 2017; 12% for the tax period ending on December 31, 2020; 12% for the tax period ending on December 31, 2021; 8.3% for the tax period ending on December 31, 2022; 18% for the tax period ending on December 31, 2023; 17% (-1%) for the tax periods ending on December 31, 2024; 11% for the tax period ending on December 31, 2025; 4.7% (-3%) for the tax period ending on December 31, 2026; 2% (+2%) for the tax period ending on December 31, 2027; 2% (+2%) for the tax period ending on December 31, 2028.
The 2025 Budget Act, in paragraphs 14-20 of Article 1, provides for a further deferral of the deduction of deductible portions in the tax period ending on December 31, 2025, and the following tax period. Following the amendment, the portion of value adjustments on credit losses that would have been deductible for IRES and IRAP purposes in the tax period ending on December 31, 2025 (11% of the total amount) is deferred, in equal installments, to the tax period ending on December 31, 2026, and the following three tax periods (2.75% per tax period). Similarly, the portion of value adjustments on credit losses that would have been deductible in the tax period ending on December 31, 2026 (4.7% of the total amount) is deferred, in equal installments, to the tax period ending on December 31, 2027, and the following two tax periods (1.57% per tax period).
As a result of these legal provisions, the amount of the deferred tax assets relating to the Parent Company began to change starting in 2023 through reversals with economic impact.
Thanks to the fee for converting DTAs into tax credit, the amount of impairments pertaining to the 2023 fiscal year that contributed to the tax loss have been converted into tax credit with the submission of the tax return (IRES and IRAP), filed on time in October 2024 (€10.7 million). Moreover, a portion of this DTA stock (€0.8 million) had already been converted into tax credit during the second quarter of 2024, following the approval of the 2024 Financial Statements, due to the presence of regulatory requirements related to statutory losses. The total €11.5 million credit has already been fully redeemed through offsetting and is classified under "other changes" in the change table of DTAs reported below.
In accordance with IAS 12, the recognized deferred tax assets are subject to a recoverability assessment, taking into account foreseeable economic projections for future financial years to verifying that future taxable income will be available against which the deferred tax assets can be used.
The assessment carried out on the data as of December 31, 2024, considered the 2024-2026 Industrial Plan approved by the Board of Directors on March 20, 2024, and updated for the 2025 budget approved by the Board on January 30, 2025, as well as the estimates based on the most recent endogenous and exogenous parameters. With regard to the Iberia CGU, the new projections approved by the Board of Directors on February 27, 2025, have been considered. These projections reflect the impact on the business plan data of the new business actually secured during 2024, as well as updated volume and contract assumptions included in the 2025 budget.
Furthermore, with reference to the Gardant group, within the tax consolidation regime, the total recovery of the DTAs is expected through the generation of future taxable income sufficient to absorb the reversals of the same.
As of December 31, 2024, deferred tax assets recorded a total reduction of €1.6 million, primarily due to the combined effect of:
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

STATEMENTS
The criteria used for the recognition of deferred tax assets can be summarised as follows:
As of December 31, 2024, approximately €68 million in unrecognized cumulative deferred tax assets were recorded (€16.9 million arising during the year), including:
Taxes were calculated by applying the tax rates established under current law in each country, using, only for doNext and Master Gardant the additional IRES 3.5 basis-point tax envisaged for Italian credit and financial institutions (Italian Law no. 208 of December 28, 2015).
With regard to the calculation of the Italian IRAP (regional business tax) rate as at December 31, 2024, doValue meets the requirements for classification as a non-financial holding company. In accordance with that classification, doValue determines its tax base on the same basis as ordinary companies and takes account of the difference between the interest income and similar income and the interest expense and similar charges to the extent provided for under tax law, also applying the increased rate (of 5.57% unless otherwise provided by the individual regions) levied on credit and financial institutions. The companies within the Gardant group apply an IRAP rate of 4.82%, except for Master Gardant and Gardant Investor SGR, which apply a rate of 5.57% (unless otherwise specified by the relevant regional regulations).
| (€/000) | 12/31/2024 12/31/2023 | |
|---|---|---|
| Provisions recognised through Income Statement | 76,362 | 78,032 |
| Write-downs of loans | 24,986 | 40,239 |
| Tax losses carried forward | 19,982 | 18,230 |
| Provisions for risks and charges | 2,274 | 2,658 |
| Property, plant and equipment / intangible assets | 24,474 | 12,021 |
| Administrative expenses | 1,599 | 1,504 |
| Other assets / liabilities | 3,047 | 3,380 |
| Provisions recognised through Equity | 340 | 319 |
| Defined benefit plans | 340 | 319 |
| Total | 76,702 | 78,351 |
DIRECTORS' REPORT OF DOVALUE S.P.A.
CONSOLIDATED FINANCIAL STATEMENTS

DOVALUE S.P.A. FINANCIAL STATEMENTS
| (€/000) | Recognised through Income Statement |
Recognised through Equity |
Total 12/31/2024 |
Total 12/31/2023 |
|---|---|---|---|---|
| Opening balance | 78,032 | 319 | 78,351 | 101,758 |
| Increases | 36,859 | 38 | 36,897 | 11,062 |
| Deferred tax assets recognised during the period | 17,256 | - | 17,256 | 11,062 |
| - In respect of previous periods | 91 | - | 91 | 366 |
| - Accruals | 17,165 | - | 17,165 | 10,696 |
| Other changes | 719 | 5 | 724 | - |
| Business combination | 18,884 | 33 | 18,917 | - |
| Decreases | (38,529) | (17) | (38,546) | (34,469) |
| Deferred tax assets derecognised during the period | (26,983) | - | (26,983) | (34,297) |
| - Reversals of temporary differences | (22,931) | - | (22,931) | (16,531) |
| - Writedowns of non-recoverable items | (3,263) | - | (3,263) | (17,766) |
| - Other | (789) | - | (789) | - |
| Other changes | (11,546) | (17) | (11,563) | (172) |
| Closing balance | 76,362 | 340 | 76,702 | 78,351 |
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Provisions recognised through Income Statement | 74,557 | 42,602 |
| Other assets / liabilities | 76,407 | 43,155 |
| Others | (1,850) | (553) |
| Provisions recognised through Equity | 26 | 21 |
| Defined benefit plans | 26 | 21 |
| Total | 74,583 | 42,623 |

| (€/000) | Recognised through Income Statement |
Recognised through Equity |
Total 12/31/2024 |
Total 12/31/2023 |
|---|---|---|---|---|
| Opening balance | 42,602 | 21 | 42,623 | 51,003 |
| Increases | 38,099 | 18 | 38,117 | 1,429 |
| Deferred tax liabilities recognised during the period | 334 | - | 334 | 1,429 |
| - Accruals | 334 | - | 334 | 1,429 |
| Business combination | 37,765 | 18 | 37,783 | - |
| Decreases | (6,144) | (13) | (6,157) | (9,809) |
| Deferred tax liabilities derecognised during the period | (6,144) | (13) | (6,157) | (9,809) |
| - Reversals of temporary differences | (4,326) | - | (4,326) | (4,900) |
| - Other | (1,818) | (13) | (1,831) | (4,909) |
| Closing balance | 74,557 | 26 | 74,583 | 42,623 |
Deferred tax liabilities derive mainly from business combinations and, in particular, from the exercise of the Purchase Price Allocation (PPA) as an overall tax effect of the fair value adjustments made to the values of the entry to consolidation of the companies acquired. In particular, for doValue Spain and doValue Greece, the amounts derive from the respective final PPA, while the "business combination" line item reflects, as of December 31, 2024, the amount arising from the Gardant group acquisition, which took place at the end of November 2024. Specifically, this amount results from the preliminary PPA assessment.


The following table provides a breakdown of other current and non-current assets.
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Other non-current assets | 7,749 | 3,716 |
| Other current assets | 77,895 | 64,076 |
| Accrued income / prepaid expenses | 3,430 | 2,268 |
| Items for employees | 1,204 | 696 |
| Receivables for advances | 50,743 | 43,130 |
| Current receivables on taxes other than income tax | 21,399 | 16,576 |
| Other items | 1,119 | 1,406 |
| Total | 85,644 | 67,792 |
The item recorded an increase of €17.9 million, reaching €85.6 million.
The non-current component, which primarily includes security deposits and multi-year prepayments, increased by a total of €4.0 million, of which €3.6 million originated from the newly consolidated Gardant group companies.
The current component grew by €13.8 million, with €7.7 million attributable to the Gardant group, while the remaining portion mainly resulted from an increase in receivables for advance from clients in the Hellenic region, driven in particular by the reinforcement of legal recovery activities.
| (€/000) | 12/31/2024 12/31/2023 Restated |
|
|---|---|---|
| Receivables | 273,443 | 200,948 |
| Receivables accruing (Invoices to be issued) Receivables for invoices issued but not collected |
245,817 27,626 |
151,452 49,496 |
| Provisions Provisions for expected losses on receivables |
(9,482) (9,482) |
(1,603) (1,603) |
| Total | 263,961 | 199,345 |
Trade receivables arise in respect of invoices issued and accruing revenues mainly connected with servicing activities and real estate services under mandate and therefore mainly relating to the revenue item "revenues from contracts with customers".
The item shows an increase of €64.6 million compared to the balance as of December 31, 2023. This change is primarily driven by the consolidation of the Gardant group, which accounts for over 70% of the variation, while the remaining portion is mainly attributable to an increase recorded in the Hellenic region.
Provisions for expected future credit losses account for 3.5% of receivables.
275 SUSTAINABILITY
ON THE GROUP
REPORT INTRODUCTION DIRECTORS' REPORT
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
As at December 31, 2024, tax assets amounted to €7.1 million (€4.6 million at December 31, 2023) and include tax credits originating from Italian and Spanish companies.
Tax liabilities amount to 19.1 million (€10.5 million at December 31, 2023) and represent the payable to the tax authorities for taxes net of liquidations made in the year.
The balance of €232.2 million, with a increase of €119.8 million compared with the €112.4 million reported as at December 31, 2023, represents the liquidity available at the end of the year. For information on the next evolution, please refer to the paragraph on the Net Financial Position in the Directors' Report on the Group, while for an analysis of changes in cash and cash equivalents, please refer to the Consolidated Cash Flow Statement.

CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
The item essentially includes the assets measured at the lower of its cost, as the carrying amount, and the recoverable amount, which due to the decisions taken by the management meet the requirements for their classification in line with "IFRS 5 - Non-current Assets Held for Sale and Discontinued Operations".
The table shows values related to the Group's full ownership of shares in Special Purpose Vehicles (SPVs) that are either in liquidation or intended for sale to third parties.
The data as of December 31, 2024, pertain to a SPV based in Italy; compared to the December 31, 2023, the amount related to two SPVs based in Spain has been fully written down.
(€/000)
| 12/31/2024 12/31/2023 | ||
|---|---|---|
| Non-current assets: | ||
| Intangible assets | - | - |
| Property, plant and equipment | - | - |
| Investments in associates and joint ventures | - | - |
| Non-current financial assets | 10 | 16 |
| Deferred tax assets | - | - |
| Other non-current assets | - | - |
| Total non-current assets | 10 | 16 |
| Current assets: | ||
| Inventories | - | - |
| Current financial assets | - | - |
| Trade receivables | - | - |
| Tax assets | - | - |
| Other current assets | - | - |
| Cash and cash equivalents | - | - |
| Total current assets | - | - |
| Total assets held for sale | 10 | 16 |
| Non-current liabilities: | ||
| Loans and other financing | - | - |
| Other non-current financial liabilities | - | - |
| Employee benefits | - | - |
| Provisions for risks and charges | - | - |
| Deferred tax liabilities | - | - |
| Other non-current liabilities | - | - |
| Total non-current liabilities | - | - |
| Current liabilities: | ||
| Loans and other financing | - | - |
| Other current financial liabilities | - | - |
| Trade payables | - | - |
| Tax liabilities | - | - |
| Other current liabilities | - | - |
| Total current liabilities | - | - |
| Total liabilities associated with assets held for sale | - | - |
DIRECTORS' REPORT OF DOVALUE S.P.A.
CONSOLIDATED FINANCIAL STATEMENTS
FINANCIAL STATEMENTS
Liabilities and Equity
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
| (€/000) | 12/31/2024 | 12/31/2023 Restated |
|---|---|---|
| Net Equity attributable to the Shareholders of the Parent Company | 202,459 | 52,532 |
| Share capital | 68,614 | 41,280 |
| Share premium | 128,800 | - |
| Treasury shares | (9,348) | (6,095) |
| Valuation reserve | (8,366) | (2,830) |
| Other reserves | 20,859 | 38,506 |
| Profit (loss) for the year attributable to the Shareholders of the Parent Company | 1,900 | (18,329) |
| Net Equity attributable to Non-controlling interests | 109,592 | 51,660 |
| Total | 312,051 | 104,192 |
The subscribed and paid-up share capital of the Parent Company as of December 31, 2024, amounts to €68.6 million, divided into 190,140,355 ordinary shares with no nominal value.
The current share capital structure results from extraordinary transactions carried out during the year, detailed below in chronological order.
On September 23, 2024, in execution of the resolution adopted on September 11, 2024, by the extraordinary Shareholders' Meeting, the original 80,000,000 ordinary doValue shares underwent a reverse stock split into 16,000,000 ordinary shares on the basis of a ratio of 1 new share for every 5 existing shares, without changing their characteristics.
On November 27, 2024, 4,000,000 convertible bonds issued on November 13, 2024, were converted into shares at a ratio of 1 new ordinary share for each convertible bond issued, with a total value of €13.0 million, of which €10.3 million was allocated to share capital and the remaining amount to the share premium reserve. Specifically, this was a reserved capital increase, excluding pre-emptive rights pursuant to Article 2441, paragraph 5, of the Italian Civil Code, in favor of the Gardant group shareholders as part of the related acquisition.
On December 18, 2024, the right issue capital increase, as resolved by the extraordinary Shareholders' Meeting on September 11, 2024, was completed, resulting in the issuance of 170,140,355 new ordinary shares with no nominal value, for a total value of €151.3 million, of which €17.0 million was allocated to share capital and the remaining amount to the share premium reserve.
As a result, the total number of new shares issued as of December 31, 2024, amounts to 174,140,355.
The share premium reserve amounts to €128.8 million and has been impacted not only for the portion of the consideration arising from the conversion of convertible bonds into shares and the right issue capital increase allocated to the share premium, but also for ancillary costs and income related to the right issue capital increase. In accordance with IAS 32, these amounts are directly recognized as an equity variation (€8.2 million).
The ancillary costs of the transaction mainly included amounts paid to legal, accounting, and other professional advisors, as well as other fees due to the market operator. The ancillary income related to the transaction resulted from the proceeds of the sale of unexercised option rights during the offering period.
277 SUSTAINABILITY
278 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP CONSOLIDATED FINANCIAL STATEMENTS DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
As a result, the total equity increase following the two capital increases - both with pre-emptive rights and reserved - net of ancillary costs and income, amounts to €156.1 million, broken down as €143.1 million and €13.0 million, respectively.
Treasury shares, shown as a direct reduction of Shareholders' Equity, amounted to €9.3 million, with an increase of €3.2 million, compared to €6.1 million in the previous year. As at December 31, 2024, the number of treasury shares is 0.29% of the number of issued ordinary shares.
The table below shows the movements in outstanding shares.
| (no. of shares) | Ordinary shares issued (A) |
Treasury shares (B) |
Total shares outstanding (A-B) |
|---|---|---|---|
| Opening balance | 80,000,000 | 1,494,630 | 78,505,370 |
| Purchases of treasury shares | - | 1,332,600 | (1,332,600) |
| Treasury shares transferred due to performance stock grants | - | (50,302) | 50,302 |
| Reverse Stock Split | (64,000,000) | (2,221,543) | (61,778,457) |
| Issuance of new shares | 174,140,355 | - | 174,140,355 |
| Closing balance | 190,140,355 | 555,385 | 189,584,970 |
The valuation reserve as of December 31, 2024, stands at a negative value of €8.4 million (compared to -€2.8 million as of December 31, 2023). The movements during the year result from the combined effect of the valuation of the severance indemnity pursuant to IAS 19 (€38 thousand), the redemption of government bonds held by certain Gardant group companies (-€37 thousand), and the most significant impact, related to the valuation of the BidX1 equity instrument (-€5.5 million).
(€/000)
| 12/31/2024 | 12/31/2023 | |
|---|---|---|
| Reserves from allocation of profits or tax-suspended reserves | 26,096 | 26,076 |
| Legal reserve | 8,256 | 8,256 |
| Reserve art. 7 Law 218/90 | 2,304 | 2,304 |
| Tax-suspended reserve from business combinations | 2 | 2 |
| Reserve from FTA IAS art. 7 par. 7 Lgs. Decree 38/2005 | 8,780 | 8,780 |
| Reserve from FTA IAS IFRS 9 | 1,140 | 1,140 |
| Reserve from retained earnings | (8,597) | (8,597) |
| Reserve from retained earnings - Share Based Payments | 14,211 | 14,191 |
| Other reserves | (5,237) | 12,430 |
| Extraordinary reserve | 57,452 | 60,388 |
| Reserve, Lgs. Decree no. 153/99 | 6,103 | 6,103 |
| Legal reserve for distributed earnings | 44 | 44 |
| Reserve art. 7 Law 218/90 | 4,179 | 4,179 |
| Reserve from business combinations | 1,746 | 1,746 |
| Share Based Payments Reserve | 3,043 | 2,134 |
| Consolidation reserve | (77,804) | (62,164) |
| Total | 20,859 | 38,506 |
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
Overall, the item shows a decrease of €17.6 million due to the combination of the following main elements:
Shareholders' equity attributable to Non-controlling interests amounted to €109.6 million, including the profit (loss) for the year attributable to non-controlling interests of €12.1 million, and refers for €10.6 million to the 20% stake in doValue Greece held by Eurobank, while for €1.5 million to the minorities of the Gardant group.
| (€/000) | Interest Rate % | Due Date | 12/31/2024 | 12/31/2023 |
|---|---|---|---|---|
| Non-current loans and other financing | 663,181 | 552,861 | ||
| Bank loans | 368,849 | - | ||
| of which Acquisition Term Facility - Tranche A | Euribor 6M+4.25% | 2026-2029 | 116,007 | - |
| of which Acquisition Term Facility - Tranche B | Euribor 6M+4.25% | 2026-2029 | 82,647 | - |
| of which Refinancing Term Facility | Euribor 6M+4.25% | 2026-2029 | 169,963 | - |
| of which credit line Italy | Euribor 1M+2.00% | 2026 | 232 | - |
| Bond 2020 | 5% | 12/23/2024 | - | 259,601 |
| Bond 2021 | 3.375% | 7/31/2026 | 294,332 | 293,260 |
| Current loans and other financing | 70,238 | 35,169 | ||
| Bank loans | 66,075 | 25,506 | ||
| of which Acquisition Term Facility - Tranche A | Euribor 6M+4.25% | 2025 | 20,883 | - |
| of which Acquisition Term Facility - Tranche B | Euribor 6M+4.25% | 2025 | 14,834 | - |
| of which Refinancing Term Facility | Euribor 6M+4.25% | 2025 | 29,342 | - |
| of which Revolving Facility | 2025 | 326 | - | |
| of which credit line Hellenic Region | Euribor 3M+1.8% | 2024 | - | 25,506 |
| of which credit line Italy | Euribor 1M+2.00% | 2025 | 690 | - |
| Bond 2020 | 5% | 2/1/2024 | - | 5,500 |
| Bond 2021 | 3.375% | 1/31/2025 | 4,163 | 4,163 |
| Total | 733,419 | 588,030 |
The Group has restructured its debt profile in light of the acquisition of the Gardant group and the approaching maturity of the 2020-2025 bond.
During the fourth quarter of 2024, a bank financing package was secured from by an international syndicate of banks. Specifically, a Senior Facilities Agreement ("SFA") totaling €526 million was arranged, consisting of the following credit facilities:

280 SUSTAINABILITY
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
As of December 31, 2024, the debt related to the SFA amounts to €433.7 million. This figure represents the drawdowns made on the credit facilities related to the Gardant acquisition and the bond refinancing. The amount linked to the Revolving Facility (€326 thousand) reflects undrawn commitment fees.
On December 23, 2024, using €110 million from the Refinancing Term Facility, a portion of the net proceeds from the rights issue capital increase, and available liquidity, doValue prepaid the full outstanding principal amount of the senior secured notes issued on August 4, 2020, maturing in 2025, at the fixed annual interest rate of 5% (€265 million at issuance, reduced to €264 million in 2023 following a partial buyback). The early redemption of this bond resulted in a negative economic impact of €2.4 million, recorded under financial expenses, due to the derecognition of unamortised transaction costs from the original issuance.
As of December 31, 2024, the remaining outstanding bond is the 2021-2026 senior secured notes, with a total principal amount of €298.5 million. These notes were issued on July 22, 2021, maturity 2026, with a 3.375% fixed annual interest rate, for a principal amount of €296.0 million (€300.0 million at issue and reduced by €4 million in 2023 through two buybacks by the Parent Company).
Notably, on February 13, 2025, doValue fully redeemed the remaining principal amount of the 2021-2026 bond. The repayment was funded through the issuance of a new €300 million senior secured bond on the same date, with a fixed annual interest rate of 7% and a maturity in 2030. This transaction also allowed the repayment of the €96 million credit line within the Refinancing Term Facilities, as it was no longer required. The new bonds were placed with qualified investors and are listed on the Euro MTF market of the Luxembourg Stock Exchange.
In addition to the SFA, the bank loans category also includes a Gardant credit facility of €0.9 million, maturing in April 2026 with a variable interest rate (1-month Euribor plus a 2% spread). Conversely, the €25.5 million revolving credit line in the Hellenic region, which existed in the comparative year, has been fully repaid.
Both the bonds and the bank loans include financial covenants, all of which were in compliance as of December 31, 2024. For further details, refer to the section "Information on risks and risk management policies - Capital management".

| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Other non-current financial liabilities | 52,936 | 50,301 |
| Lease liabilities | 30,472 | 29,795 |
| Earn-out | 22,464 | 20,506 |
| Other current financial liabilities | 23,739 | 46,239 |
| Lease liabilities | 12,939 | 11,704 |
| Earn-out | 10,800 | 34,162 |
| Others | - | 373 |
| Total | 76,675 | 96,540 |
Lease liabilities, split into current and non-current components, represent the recognition of the current value of the remaining lease payments following the introduction of IFRS 16. Please see Note 19 for information on changes in lease liabilities during the year.
The Earn-out liability recorded in the amount of €22.5 million under other non-current financial liabilities as well as €10.8 million under the current portion, relates to the debt arising from the acquisition of doValue Greece linked to the achievement of certain EBITDA targets over a ten-year period. In the last quarter of 2024, an agreement was reached with the selling party, reducing the amount due for the current tranche from €12 million to €10.8 million, with settlement scheduled for the early months of 2025.
During the year, following the resolution of the arbitration in Spain, the Earn-out debt related to the acquisition of doValue Spain was settled, totaling €22.4 million, including interest expenses for late payment amounting to €4.8 million (for more details, refer to the "Operational Risks – Legal and Tax Risks" section as well as the "significant events occurred during the year" section of the Directors' Report on the Group).
The net financial indebtedness is reported in compliance with Guideline No. 39 issued on March 4, 2021 by ESMA and with warning notice No. 5/2021 issued on April 29, 2021 by CONSOB, which replaced the references to the CESR Recommendations of February 10, 2005, "Recommendations for the Consistent Implementation of the European Commission's Prospectus Regulation" and those in Communication No. DEM/6064293 of July 28, 2006, regarding the net financial position.
The comparative data as of December 31, 2023, has been restated according to the ESMA scheme mentioned above, replacing the format used in the 2023 Consolidated Annual Financial Report, which was compliant with the CESR Recommendations of February 10, 2005.
| 282 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|---|---|---|---|---|---|---|
(€/000)
| Note | 12/31/2024 | 12/31/2023 | ||
|---|---|---|---|---|
| 9 | A | Cash | 232,169 | 112,376 |
| B | Cash equivalents | - | - | |
| C | Other current financial assets | - | - | |
| D | Liquidity (A)+(B)+(C) | 232,169 | 112,376 | |
| 12 | E | Current financial debt (including debt instruments) | (1,016) | (25,879) |
| 12, 13 | F | Current portion of non-current financial debt | (92,961) | (55,529) |
| G | Current financial indebtedness (E)+(F) | (93,977) | (81,408) | |
| H | Net current financial indebtedness (G)+(D) | 138,192 | 30,968 | |
| 12, 13 | I | Non-current financial debt (excluding current portion and debt instruments) | (421,785) | (50,301) |
| 12 | J | Debt instruments | (294,332) | (552,861) |
| K | Non-current trade and other payables | - | - | |
| L | Non-current financial indebtedness (I)+(J)+(K) | (716,117) | (603,162) | |
| M | Total financial indebtedness (H)+(L) | (577,925) | (572,194) |
Below is a reconciliation between the financial indebtedness according to the ESMA scheme presented above and the net financial position prepared according to the representation criteria of the doValue Group and included in the Directors' Report on the Group.
| (€/000) | 12/31/2024 12/31/2023 | ||
|---|---|---|---|
| A | Net financial indebtedness (as per ESMA Guideline) | (577,925) | (572,194) |
| Other current financial liabilities (Note 13) | 23,739 | 46,239 | |
| Other non-current financial liabilities (Note 13) | 52,936 | 50,301 | |
| B | Items excluded from the Net financial position and included in the Net financial indebtedness |
76,675 | 96,540 |
| Transaction costs | (13,114) | - | |
| C | Items included in the Net financial position and excluded from the Net financial indebtedness |
(13,114) | - |
| D | Net financial position (A)+(B)+(C) | (514,364) | (475,654) |
Within the Group, there are defined-benefit plans, or plans for which the benefit is linked to the salary and seniority of the employee.
The defined-benefit plans of the Italian companies mainly include "post-employment benefits" in accordance with applicable regulations, as well as other provisions of a contractual nature. For Greece, there is a defined-benefit plan on a mandatory basis.
In accordance with IAS 19, the obligations of defined-benefit plans are determined using the "Projected Unit Credit" method. This method envisages that the present value of the benefits accrued by each participant in the plan during the year is recognised as an operating cost, considering both future salary increases and the benefit allocation formula. The total benefit that the participant expects to acquire at the retirement date is divided into units, associated on the one hand with the seniority accrued at the valuation date and on the other with the expected future seniority until retirement.

The following demographic assumptions were used in the valuation of the liabilities and benefits envisaged by the plans of the Italian scope:
| Actuarial rate | 1 year 2.69% - 5 years 2.78% - 15 years 3.42% | ||||
|---|---|---|---|---|---|
| Salary increase rate | 2.60% | ||||
| Inflation rate | 1 year 2.09% - 10 years 1.93% - 30 years 2.21% | ||||
| Mortality | IPS55 | ||||
| Disability | INPS2000 | ||||
| Advanced termination benefit | 1.50% | ||||
| Average annual percentage of personnel leaving (range) | 3.72% - 11.83% | ||||
| Minimum requirements for retirement | According to the latest legislative provisions |
For companies based in Greece, the main demographic assumptions applied are as follows:
| Actuarial rate | 3.19% - 3.25% |
|---|---|
| Salary increase rate | 3.50% |
| Inflation rate | 2.30% |
Employee benefits restated for the application of IAS 19 changed as follows during the year.
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Opening balance | 8,412 | 9,107 |
| Increases | 6,725 | 2,693 |
| Provisions for the period | 2,709 | 2,636 |
| Business combination | 3,994 | - |
| Other changes | 22 | 57 |
| Decreases | (3,224) | (3,388) |
| Benefits paid | (3,141) | (3,188) |
| Other changes | (83) | (200) |
| Closing balance | 11,913 | 8,412 |
Overall, the item shows an increase of approximately €3.5 million compared to December 31, 2023, primarily linked to the inclusion of the Gardant group companies, as highlighted in the "business combination" line.
A sensitivity analysis of the assumptions related to the parameters involved in the calculation indicates that the following variations would not have had a significant impact - specifically within a ±4% range - on the determination of the liability as of December 31, 2024:
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
| (€/000) | Funds against the item "Provisions for risk and charges" of the income statement |
Funds against other items of the income statement |
||||||
|---|---|---|---|---|---|---|---|---|
| Legal disputes |
Out-of-court disputes and other provisions |
Total funds against the item "Provisions for risk and charges" of the income statement |
Probable liabilities for employee |
Other | Total funds against other items of the income statement |
Total 12/31/2024 |
Total 12/31/2023 |
|
| Opening balance | 7,015 | 8,659 | 15,674 | 722 | 9,960 | 10,682 | 26,356 | 37,655 |
| Increases | 4,343 | 1,452 | 5,795 | 161 | 3,776 | 3,937 | 9,732 | 6,977 |
| Provisions for the period | 4,163 | 1,336 | 5,499 | 50 | 3,664 | 3,714 | 9,213 | 6,187 |
| Changes due to the passage of time and | (62) | 49 | (13) | 23 | - | 23 | 10 | 409 |
| Business combination | 143 | - | 143 | 87 | 112 | 199 | 342 | - |
| Other changes | 99 | 67 | 166 | 1 | - | 1 | 167 | 381 |
| Decreases | (4,019) | (3,910) | (7,929) | (135) | (4,990) | (5,125) | (13,054) | (18,276) |
| Reallocations of the period | (1,574) | (2,425) | (3,999) | - | - | - | (3,999) | (8,219) |
| Utilisation for payment | (2,339) | (1,386) | (3,725) | (17) | (4,990) | (5,007) | (8,732) | (8,367) |
| Other changes | (106) | (99) | (205) | (118) | - | (118) | (323) | (1,690) |
| Closing balance | 7,339 | 6,201 | 13,540 | 748 | 8,746 | 9,494 | 23,034 | 26,356 |
The legal disputes item, with the corresponding economic impact reflected in the "provisions for risks and charges" account, primarily includes the provision for risks related to passive legal disputes arising from the Group's core activities, amounts to €7.3 million (€7.0 million as at December 31, 2023), due to the combined effect of releases for the settlement of certain lawsuits, payments, and provisions for new disputes.
The item for out-of-court disputes and other provisions stands at €6.2 million, showing a reduction of €2.5 million to the balance as of December 31, 2023 and primarily including provisions for risks for which no legal actions have been currently initiated.
The item for probable liabilities for employees includes provisions recorded to cover potential bonuses that are not tied to determinable quantification mechanisms.
The other component, which falls within the funds against other items of the income statement, decreased from €10.0 million to €8.7 million, primarily due to provisions and payments related to the portion of variable fees attributable to the financial year (so-called "Curing Fee"), in accordance with IFRS 15, resulting in a net effect of -€1.3 million.
The Gardant group also contributed to this component, albeit with a non-material amount (€0.1 million), in relation to variable fees applied under IFRS 15.

| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Payables to suppliers for invoices to be received | 38,847 | 48,245 |
| Payables to suppliers for invoices to be paid | 71,891 | 37,138 |
| Total | 110,738 | 85,383 |
As of December 31, 2024, the balance shows an increase of €25.4 million compared to December 31, 2023, largely attributable to the inclusion of the Gardant group, which contributed approximately €10 million.
This increase is mainly driven by higher payables for invoices to be paid, primarily related to consultancy services rendered in the last quarter of the year, coinciding with the completion of extraordinary transactions, including the capital increase, refinancing, and the acquisition of the Gardant group.
| (€/000) | 12/31/2024 12/31/2023 | |
|---|---|---|
| Other non-current liabilities | 9,722 | 9,087 |
| Amounts to be paid to third parties | 9,511 | 8,812 |
| Deferral of government grants related to assets | 197 | 275 |
| Other accrued expenses / deferred income | 14 | - |
| Other current liabilities | 78,640 | 59,906 |
| Amounts to be paid to third parties | 40 | 4,411 |
| Amounts due to personnel | 36,661 | 22,139 |
| o.w. employees | 35,798 | 21,780 |
| o.w. members of Board of Directors and Auditors | 863 | 359 |
| Amounts due to pension and social security institutions | 9,639 | 6,047 |
| Current payables on taxes other than income tax | 15,316 | 11,938 |
| Items being processed | 4,092 | 1,484 |
| Deferral of government grants related to assets | 263 | 426 |
| Other accrued expenses / deferred income | 12,477 | 13,313 |
| Other items | 152 | 148 |
| Total | 88,362 | 68,993 |
As of December 31, 2024, this item amounted to €88.4 million compared to €69.0 million in 2023, with an overall increase of €19.4 million.
With regard to other non-current liabilities, the main component "amounts to be paid to third parties" includes for €6.8 million to the liability towards Eurobank linked to the "advance compensation commission", subject to certain performance conditions, received by the Group in connection with the securitisation of the Mexico portfolio. The item includes also €2.7 million for the liability related to the acquisition of software under mediumlong-term contracts in Italy and Greece.
The component of other current liabilities shows a total increase of €18.7 million, primarily driven by the new contribution of the Gardant group, which accounts for €27.7 million. This largely explains the trends in the categories of "amounts due to personnel", "amounts due to pension and social security institutions", "current payables on taxes other than income tax" and "items being processed".
Conversely, there were decreases in the categories of "amounts to be paid to third parties" (-€4.4 million) and "other accrued expenses/deferred income" (-€0.8 million).
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

The Shareholders' Meeting of doValue on April 26, 2024, approved the Report on the Remuneration policy 2024 and remuneration paid in 2023.
The Remuneration Policy is based on the 2024-2026 timeframe, in line with the three-year Industrial Plan approved on March 20, 2024. This alignment ensures a high level of consistency across the entire Governance system and aligns the compensation structure of the Chief Executive Officer (hereinafter, "CEO") and other Executives with Strategic Responsibilities (hereinafter, "DIRs") with long-term objectives.
The 2024-2026 Remuneration Policy highlights the following changes compared to the previous one:
for the Group Chief Executive Officer (Group CEO), a maximum of 100% of fix remuneration as the short-term variable component ("STI") and a maximum of 160% of fix remuneration as LTI Plan;
for other DIRs, the alignment of the short-term variable component with the long-term variable component (up to a maximum of 100% of fix remuneration as STI and up to a maximum of 100% of fix remuneration as LTI);
The LTI plan grants beneficiaries (Chief Executive Officer, DIRS and Key Resources) the right to receive on a 3 year rolling cycle, free doValue's shares if a given set of performance conditions is achieved at the end of the vesting period. This plan includes an entry gate linked to Group profitability.
The 2024-2026 cycle of the LTI is linked to objectives of economic sustainability and financial growth, share price appreciation, revenue growth, and ESG.
For the shares allocated to DIRs, provision is made for a 1-year retention period ("lock-up") for 50% of the shares accrued, while for the Chief Executive Officer, this period corresponds to 2 years.
The reference price for calculating the number of shares to be assigned at the end of each period as the value of the LTI plan, is determined by using the average of the closing prices in the 3 months prior to the day on which the Board of Directors approves each cycle.
After the payment of the variable compensation, doValue reserves the right, within 5 years from the date of assignment of the variable compensation, to ask the beneficiary to return the bonus ("clawback"), in specific cases of fraudulent behavior or gross negligence, violation of laws or of the Code of Ethics and company rules, or the attribution of a bonus on the basis of data which subsequently turns out to be manifestly incorrect or intentionally altered. The malus condition is also applicable if one of the clawback clauses occurs during the performance period.
The Group uses treasury shares for these remuneration plans.
Overall, the amount recognized in the income statement for 2024, which increases the related equity reserve, amounts to €1.2 million.
| 287 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|
|---|---|---|---|---|---|---|---|
| Grant date | Performance period |
Verification of target achievement |
Payout | ||||
| 2021 Plan (GM of April 28, 2021) | 2/17/2022 | 2021-2023 | 2024 | 2024 | |||
| 2022 Plan (GM of April 28, 2022) | 11/9/2022 | 2022-2024 | 2025 | 2025 | |||
| 2023 Plan (GM of April 27, 2023) | 7/13/2023 | 2023-2025 | 2026 | 2026 | |||
| 2024 Plan (GM of April 26, 2024) | 11/06/2024 | 2024-2026 | 2027 | 2027 |
| Number of shares granted at the grant date |
Fair value per share at the grant date |
Number of shares potentially available for award |
Number of beneficiaries |
|
|---|---|---|---|---|
| 2021 Plan (GM of April 28, 2021) | 194,371 | €10.23 | 10,242 | 21 |
| 2022 Plan (GM of April 28, 2022) | 304,387 | €7.66 | 304,387 | 22 |
| 2023 Plan (GM of April 27, 2023) | 364,361 | €6.80 | 364,361 | 29 |
| 2024 Plan (GM of April 26, 2024) | 1,620,364 | €2.35 | 1,620,364 | 28 |
For more details on the mechanisms and terms of attribution of the shares, please refer to the information documentation published on the internet website of the doValue Group www.doValue.it ("Governance/Remuneration" section).
The Group entered into lease contracts in place for buildings, electronic equipment (hardware) and cars, which are classified as "other tangible assets" and are used for operations or assigned to employees.
The property leases generally have an original term ranging from a minimum of 4 to a maximum of 7 years, those referring to hardware 8 years, while the vehicle leases generally have an original term of 4 years.
The liabilities in respect of these lease contracts are secured by the lessors' ownership of the leased assets.
Most of the leases include renewal or cancellation options typical of property leases, which the Group takes into account when determining the duration of the contract in order to determine the lease liability and the right of use, while none envisage variable payments.
The following table reports the carrying amounts of right-of-use assets and changes in the year:
| (€/000) | Buildings | Electronic system |
Other tangible assets |
Total 12/31/2024 |
Total 12/31/2023 |
|---|---|---|---|---|---|
| Opening balance | 28,808 | 10,062 | 2,692 | 41,562 | 50,650 |
| Increases | 16,226 | 4,154 | 2,540 | 22,920 | 5,946 |
| Purchases | 638 | 4,013 | 2,010 | 6,661 | 4,725 |
| Other changes | 15,588 | 141 | 530 | 16,259 | 1,221 |
| Decreases | (14,196) | (4,780) | (2,010) | (20,986) | (15,034) |
| Amortisation | (8,948) | (4,184) | (1,338) | (14,470) | (14,323) |
| Other changes | (5,248) | (596) | (672) | (6,516) | (711) |
| Closing balance | 30,838 | 9,436 | 3,222 | 43,496 | 41,562 |
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS

Information is provided below on the carrying amounts of the lease liabilities (included in the item "Other financial liabilities") and their changes in the year:
(€/000)
| 12/31/2024 | 12/31/2023 | |
|---|---|---|
| Opening balance | 41,499 | 49,938 |
| Increases | 18,867 | 7,788 |
| New liabilities | 6,588 | 3,361 |
| Financial expenses | 1,217 | 1,298 |
| Other changes | 11,062 | 3,129 |
| Decreases | (16,955) | (16,227) |
| Payments | (15,563) | (15,928) |
| Other changes | (1,392) | (299) |
| Closing balance | 43,411 | 41,499 |
| o.w.: Non-current lease liabilities | 30,472 | 29,795 |
| o.w.: Current lease liabilities | 12,939 | 11,704 |
The increases, totaling €18.9 million, are partly attributable to the inclusion of the Gardant group (under the "other changes" line) for €10.9 million. The rise in new liabilities primarily relates to the category of electronic equipment and other tangible assets, mainly including company vehicles.
The amounts recognised in profit or loss are provided in the following table:
| (€/000) | 12/31/2024 12/31/2023 | |
|---|---|---|
| Amortisation of right-of-use assets Financial expenses from lease liabilities |
(14,470) (1,217) |
(14,323) (1,298) |
| Total | (15,687) | (15,621) |
The Group also holds lease contracts for certain electronic systems (hardware), properties and vehicles with a term equal to or less than 12 months or whose value is low. For these contracts, the Group has elected to apply the exceptions provided for under IFRS 16 regarding short-term or low value leases for which a summary table is provided below showing the costs incurred during the year:
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Costs relating to short-term leases Costs relating to lease of assets with a low unit value |
(8) - |
(5) - |
| Total | (8) | (5) |

| 290 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|---|---|---|---|---|---|---|
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Servicing services | 191,082 | 189,768 |
| Servicing for securitisations | 189,745 | 194,408 |
| REO services | 28,765 | 37,334 |
| Total | 409,592 | 421,510 |
The item overall shows a 3% decrease compared to the previous year. This result stems from a 1% increase in the servicing services component and a decline in the REO services component (-23%) and servicing for securitisation (-2%). This contraction, in line with the Group's expectations, is the result of worsening macroeconomic conditions that are affecting the entire market sector.
At a geographical level, a negative difference is reported between the two years under comparison in both the Hellenic and Iberian regions. Instead, Italy recorded a 13% increase, mainly attributable to the one-month contribution of the Gardant group.
The servicing services include the administration, management and recovery of loans utilising in-court and outof-court recovery processes on behalf and under the mandate of third parties for portfolios mainly consisting of non-performing loans.
These services normally include a performance obligation that is fulfilled over time: in fact, the customer simultaneously receives and uses the benefits of the recovery service and the service provided improves the credit that the customer controls.
For the recognition of revenues, the Group applies a valuation method based on the outputs represented by both the assets managed and the collections on each position under mandate, so as to recognise revenues for an amount equal to that for which it has the right to invoice the customer.
The Group, following a more precise interpretation of some clauses provided for in the Service Level Agreement signed between doValue Greece and Eurobank connected to a particular type of fee ( "Curing Fee") and in application of the provisions of the IFRS15 accounting standard relating to variable fees, has aligned the relative method of recording revenues, which sees as a counterpart the establishment of a specific provision for risks and charges against possible penalties on stock and flow restructured portfolios. Similarly, within the Gardant group, a comparable case exists for which, in accordance with IFRS 15, a specific provision for risks and charges has been established to account for the potential refund of a portion of the variable consideration due to the deterioration of managed positions.
This involves the management of real estate assets on behalf of and under the mandate of third parties, including the management of real estate guarantees as well as the development and management of the properties subject to mandate. As with the servicing services mentioned above, there is an obligation to perform over time because the customer receives and simultaneously uses the benefits of the property management and/or sale service.
For revenue recognition, the Group applies a valuation method based on the outputs of property management activities and sales on each managed position, so as to recognise revenues for an amount equal to that for which it has the right to invoice the customer.
| INTRODUCTION FINANCIAL FINANCIAL OF DOVALUE S.P.A. ON THE GROUP REPORT STATEMENTS STATEMENTS |
291 | DIRECTORS' REPORT | SUSTAINABILITY | CONSOLIDATED | DIRECTORS' REPORT | DOVALUE S.P.A. | |
|---|---|---|---|---|---|---|---|
| ------------------------------------------------------------------------------------------------------------------- | ----- | -- | ------------------- | ---------------- | -------------- | ------------------- | ---------------- |
| (€/000) | Year 2024 | Italy | Hellenic Region |
Iberia | Infrasector | Group |
|---|---|---|---|---|---|---|
| Servicing services | 47,341 | 108,806 | 42,858 | (7,923) | 191,082 | |
| Servicing for securitisations | 98,378 | 91,367 | - | - | 189,745 | |
| REO services | - | 10,552 | 21,052 | (2,839) | 28,765 | |
| Total revenue | 145,719 | 210,725 | 63,910 | (10,762) | 409,592 | |
| (€/000) | Year 2023 | Italy | Hellenic Region |
Iberia | Infrasector | Group |
| Servicing services | 26,178 | 124,122 | 51,351 | (11,883) | 189,768 | |
| Servicing for securitisations | 103,176 | 91,232 | - | - | 194,408 | |
| REO services | - | 10,691 | 31,603 | (4,960) | 37,334 |
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Administrative Servicing/Corporate Services Provider | 22,887 | 21,491 |
| Information services | 9,732 | 7,282 |
| Recovery of expenses | 5,026 | 2,072 |
| Due diligence & Advisory | 3,074 | 2,390 |
| Ancillary REO services | 9,396 | 647 |
| Other revenues | 24,363 | 26,313 |
| Total | 74,478 | 60,195 |
The item shows a 24% increase compared to 2023, with the Gardant group contributing only marginally (less than 10% of the total increase). The positive trend was observed across all regions (Italy, excluding the Gardant group, +11%; Spain +60%; Greece +31%).
| (€/000) | 12/31/2024 12/31/2023 | |
|---|---|---|
| Costs related to Assets Under Management | (13,000) | (14,731) |
| Brokerage fees | (9,432) | (9,832) |
| Costs for services | (164) | (430) |
| Total | (22,596) | (24,993) |
The item, which includes the fees of the recovery network, shows a reduction compared to the previous year (-10%) also due to the decrease in revenue from contracts with customers as mentioned in Note 20 above.
The remuneration mechanism of the external network, directly related to revenues, combined with the flexibility of the collaboration agreements, allows the Group to reduce these direct costs to protect its margins in cyclical phases of business slowdown.

| (€/000) | 12/31/2024 12/31/2023 | |
|---|---|---|
| Payroll employees | (207,678) | (208,208) |
| Members of Board of Directors and Board of Statutory Auditors | (2,950) | 3,541 |
| Other personnel | (8,583) | (8,430) |
| Total | (219,211) | (213,097) |
| Average number of employees by category Payroll employees |
12/31/2024 2,813 |
12/31/2023 2,880 |
| a) Executives | 90 | 107 |
| b) Managers | 912 | 920 |
| c) Other employees | 1,812 | 1,853 |
| Other staff | 288 | 306 |
| Total | 3,102 | 3,186 |
The item shows a 3% increase compared to 2023. Specifically, payroll employees and other personnel components remain largely stable, while the members of Board of Directors and Board of Statutory Auditors component reflects the positive impact of 2023 due to the release of provisions for deferred variable compensation in favor of the former CEO.
Personnel expenses include charges related to exit incentives totaling €12.1 million, with €6.1 only in Iberia. For a detailed breakdown of employee benefits costs included in this item, please refer to Note 14 – Employee Benefits.
| (€/000) 12/31/2024 |
12/31/2023 |
|---|---|
| External consultants (36,994) |
(23,828) |
| Information Technology (28,523) |
(31,944) |
| Administrative and logistical services (14,206) |
(12,844) |
| Building maintenance and security (2,867) |
(2,584) |
| Insurance (1,868) |
(2,165) |
| Indirect taxes and duties (2,486) |
(2,147) |
| Postal services, office supplies (712) |
(467) |
| Indirect personnel expenses (1,829) |
(2,005) |
| Debt collection (6,963) |
(5,242) |
| Utilities (2,245) |
(2,479) |
| Advertising and marketing (4,269) |
(4,257) |
| Other expenses (963) |
(699) |
| Total (103,925) |
(90,661) |
Overall, the item shows a 15% increase compared to the previous year. This trend is mainly driven by higher costs for external consultants mostly linked to the acquisition of the Gardant group. The contribution of the Gardant group companies for the month of December contributes to the increase in the item by just under 20%.

| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Recovery of expenses | 6 | - |
| Government grants | 531 | 647 |
| Reductions in assets | (409) | (379) |
| Other expenses | (711) | (139) |
| Other income | 1,411 | 4,960 |
| Total | 828 | 5,089 |
The item shows a positive balance of €0.8 million for the year, compared to a positive balance of €5.1 million in 2023, which primarily included an income related to a settlement agreement with a client in Spain, as well as other proceeds recorded in the Italian perimeter, linked to the management of portfolios.
| (€/000) 12/31/2024 12/31/2023 |
|
|---|---|
| Intangible assets (57,089) |
(74,965) |
| Amortisation (44,715) |
(48,854) |
| Impairment (12,374) |
(26,111) |
| o.w. Impairment on goodwill (7,188) |
(12,530) |
| Property, plant and equipment (16,824) |
(17,279) |
| Amortisation (16,824) |
(17,279) |
| Financial assets measured at amortised cost (8) |
(235) |
| Writedowns (14) |
(252) |
| Writebacks 6 |
17 |
| Trade receivables (3,823) |
525 |
| Writedowns (3,950) |
(37) |
| Writebacks 127 |
562 |
| Other assets - |
(788) |
| Writedowns - |
(1,050) |
| Writebacks - |
262 |
| Total (77,744) |
(92,742) |
The item shows a 16% reduction compared to the previous year.
Specifically, the intangible assets component includes impairment losses of €12.4 million for the year, compared to €26.1 million as of December 31, 2023, in addition to amortisation expenses reflecting the amortisation curves of long-term contracts based on their respective business plans.
The reduction in this component in the year (-€17.9 million) is linked to the development of margins on SLAs, particularly in the Hellenic region. Furthermore, compared to the previous year, in 2024 the negative impact of impairment losses as results of the impairment test was less significant: during the year these losses included a €2.7 million write-down on the Santander SLA (€13.4 million in 2023), a €2.5 million impairment on the brand associated with the subsidiary doValue Spain, and a €7.2 million reduction in the goodwill of the "Iberia" CGU (€12.5 million in 2023).
The property, plant, and equipment category includes the effects of IFRS 16 on right-of-use asset amortisation, which amounted to €14.5 million in 2024 (€14.3 million in 2023).
| (€/000) | 12/31/2024 | 12/31/2023 | ||||
|---|---|---|---|---|---|---|
| Provisions | Realloca tions |
Total | Provisions | Realloca tions |
Total | |
| Legal disputes | (4,101) | 1,574 | (2,527) | (4,053) | 752 | (3,301) |
| o.w. Employee disputes | (814) | 42 | (772) | (274) | 48 | (226) |
| Out-of-court disputes and other risk provisions | (1,385) | 2,425 | 1,040 | (2,329) | 3,341 | 1,012 |
| Total | (5,486) | 3,999 | (1,487) | (6,382) | 4,093 | (2,289) |
The item, whose net negative balance shows an improvement of €0.8 million compared to 2023, consists of operating changes in provisions for legal disputes, out-of-court settlements, and other risk provisions, set aside to fulfill legal and contractual obligations expected to require economic resources in subsequent periods.
As of December 31, 2024, the item reports a negative balance of €1.5 million (-€2.3 million as of December 31, 2023), due to the combined effect of releases from provisions accrued in previous years that are no longer deemed necessary and prudential provisions related to both legal disputes and operational risks and other charges.
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Financial income | 6,448 | 4,616 |
| Income from financial assets measured at fair value through P&L | 1,400 | 1,290 |
| Income from financial assets measured at amortised cost | 2,254 | 1,767 |
| Income from assets measured at fair value through comprehensive income | 53 | - |
| Income from financial liabilities measured at amortised cost | - | 454 |
| Other financial income | 2,741 | 1,105 |
| Financial expense | (36,629) | (38,914) |
| Expense from financial liabilities measured at amortised cost | (30,908) | (26,853) |
| Other financial expenses | (5,721) | (12,061) |
| Net change of other financial assets and liabilities measured at fair value through P&L | (2,089) | (2,832) |
| Financial assets - o.w.: debt securities | (1,578) | (1,642) |
| Financial assets - o.w.: units in collective investment undertakings | (1,665) | (891) |
| Financial assets - o.w.: non-hedging derivatives | (46) | (299) |
| Financial liabilities | 1,200 | - |
| Total | (32,270) | (37,130) |
Financial income amounts to €6.4 million and mainly derives from accrued income on ABS securities in the portfolio (€1.4 million), interest earned on current accounts and time deposits (€2.3 million), and, under the "other financial income" category, the income related to the interest portion (€2.7 million) resulting from the settlement of the arbitration in Spain totaling €22.7 million (for more details, refer to the "Operational Risks – Legal and Tax Risks" section and the "significant events occurred during the year" section in the Directors' Report on the Group).
The Financial expense item (€36.6 million) includes accrued interest on the 2020 and 2021 bonds, as well as on the bank loan (SFA) secured in the last quarter of the year. The "other financial expenses" category mainly consists of €1.2 million in interest calculated under IFRS 16, €2.2 million in time value related to the Earn-out for the acquisition
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

STATEMENTS
of doValue Greece, and €1.3 million in interest expenses associated with the credit line of the Greek subsidiary doValue Greece, which was repaid at the end of the year.
The Net change of other financial assets and liabilities measured at fair value through P&L is primarily attributable to the fair value delta of notes in the portfolio and CIUs. Compared to the previous year, this category has benefited from a €1.2 million reduction in the nominal value of the Earn-out, as negotiated with the counterparty during the last quarter of 2024.
As of December 31, 2024, the balance of the item is negative by €3.0 million, arising from the disposal outside the Group of the Portuguese companies, doValue Portugal and its subsidiary Zarco, completed in July 2024.
Every country in which the doValue Group operates has an independent tax system in which the determination of the tax base, the level of the tax rates, the nature, the type and the timing of the formal obligations differ from one another.
For the reporting year and with reference to the countries in which the Group operates, the income tax of the companies is established at a nominal rate of 25% in Spain, 21% in Portugal (to which a "Municipal Surtax" of 1.5% is added and an additional "State surtax" of 3%, 5% or 9% depending on the disposable income bracket), 22% in Greece and 12.5% in Cyprus.
In Italy, the standard corporate income tax rate (IRES) is 24%, to which a surcharge of 3.5% is added, applicable exclusively to banks and financial institutions (Italian Law no. 208 of December 28, 2015), which applies to the subsidiaries doNext and Master Gardant.
In addition to IRES, in Italy, IRAP (regional business tax) must be added. As at December 31, 2024, in order to determine the IRAP rate of the Parent Company doValue, maintenance of the requirements of non-financial equity holding was verified, with the subsequent extension of the tax base also to financial charges and income and the application of the rate envisaged for banks of 5.57% unless otherwise provided by the individual regions. The companies within the Gardant group apply an IRAP rate of 4.82%, except for Master Gardant and Gardant Investor SGR, which apply a rate of 5.57 unless otherwise provided by the individual regions.
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Current tax | (25,247) | (25,175) |
| Adjustment to current tax of prior years | (1,554) | (1,999) |
| (Expense)/income related to tax disputes | 20,019 | 1,751 |
| Changes to deferred tax assets | (9,727) | (23,248) |
| Changes to deferred tax liabilities | 5,810 | 8,380 |
| Total | (10,699) | (40,291) |
Income taxes amount to €10.7 million, benefiting from a positive impact of €20.0 million under the category (expense)/ income related to tax disputes, as part of the total €22.7 million resulting from the settlement of the arbitration in Spain (for more details, refer to the "Operational Risks – Legal and Tax Risks" section and the "significant events occurred during the year" section in the Directors' Report on the Group).
Compared to the previous year, the 2024 balance also benefits from a lower amount of deferred tax asset impairments related to the Iberian region, which had a negative impact of €3.3 million in the year, compared to a negative impact of €17.8 million in the prior year. Additionally, within the changes to deferred tax liabilities, the impairment of intangible assets at doValue Spain accounts for €1.3 million (€4.1 million in 2023).

Below is a table detailing the tax effect on the components of the comprehensive income statement.
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Defined benefit plans | 14 | (31) |
| Total | 14 | (31) |
The reconciliation between the tax charge recognised in the consolidated financial statements and the theoretical tax charge, determined on the basis of the theoretical rates in force in Italy, is also shown below:
| (€/000) | 12/31/2024 | 12/31/2023 Restated |
|---|---|---|
| PROFIT (LOSS) BEFORE TAX FROM CONTINUING OPERATIONS | 24,711 | 26,151 |
| Theoretical tax rate | 24% | 24% |
| Theoretical computed taxes on income | (5,931) | (6,276) |
| - Different tax rates from the theoretical | 2,936 | 3,553 |
| - Non-taxable income - permanent differences | 6,647 | 1,475 |
| - Non-deductible expenses - permanent differences | (14,910) | (11,295) |
| - IRAP (regional business tax) | (802) | (461) |
| - Prior years and changes in tax rates | 18,465 | 13 |
| - Valuation adjustments and non-recognition of deferred tax assets/liabilities | (19,218) | (28,695) |
| - Economic effect deriving from tax consolidation | 2,106 | - |
| - Other differences | 8 | 1,395 |
| Income tax recognised in income statement | (10,699) | (40,291) |
The reconciliation between theoretical and actual tax expense highlights the significant negative impact of valuation adjustments and non-recognition of deferred tax assets/liabilities. Specifically, this includes €16.9 million in unrecognized DTAs for the year, along with a €3.3 million write-down of DTAs due to their subsequent nonrecoverability (see also Note 5 for further details).
Partially offsetting these negative effects and non-deductible expenses - permanent differences are several positive components: €20.0 million related to the settlement of arbitration in Spain, as previously described and included under prior years and tax rate changes, along with €2.1 million arising from the financial benefit of the tax consolidation regime, recorded under the economic effect deriving from tax consolidation.
Starting January 1, 2024, and valid for the 2024-2026 period, the Parent Company doValue and its subsidiaries doNext and doData have opted to join the national tax consolidation regime, governed by Articles 117-129 of the Italian Income Tax Code (TUIR), introduced by Legislative Decree No. 344/2003. It provides an option, based on which the total net income or tax loss of every subsidiary taking part in the tax consolidation procedure - together with withholding tax, tax deductions and tax credits – is transferred to the parent company, which determines a single taxable income or loss carried forward (that is the result of the sum of its own income/loss and of the income/loss of the participating subsidiaries) and, consequently, a sole tax debit/credit.
Similarly, the companies of the Gardant group have opted for the tax consolidation regime since 2021, following the spin-off of Credito Fondiario S.p.A. (now "CF+") in favor of Gardant S.p.A., where Gardant S.p.A. acts as the consolidating entity. This option has been renewed for the 2024-2026 fiscal years.
| 297 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|---|---|---|---|---|---|---|
Gardant S.p.A. and the Gardant group companies that meet the requirements for participation opted to set up the VAT Group, governed by Articles 70-bis to 70-duodecies of Presidential Decree No. 633/1972. Effective from August 2, 2021, following the spin-off, Gardant S.p.A. replaced Credito Fondiario S.p.A. (now "CF+") as the representative of the VAT Group, which has continued to operate without interruption.
As a result of this option, the tax will not apply to either the provision of services and sales of goods between participating parties, with a few exceptions. Sales of goods and provision of services by a participating party to an external party shall be considered made out by the Group. Sales of goods and provision of services by an external party to a participating party shall be considered made to the Group.
| (€/000) | 12/31/2024 | 12/31/2023 Restated |
|---|---|---|
| Profit (loss) for the year attributable to the Shareholders of the Parent Company [A] | 1,900 | (18,329) |
| Weighted average number of shares outstanding for the purposes of calculation of profit (loss) per share |
||
| basic [B] | 25,148,172 | 15,815,637 |
| diluted [C] | 25,148,172 | 15,815,637 |
| Earnings (loss) per share (in euro) | ||
| basic [A/B] | 0.08 | (1.16) |
| diluted [A/C] | 0.08 | (1.16) |
The basic earnings per share are calculated by comparing the economic result attributable to holders of ordinary equity instruments of the Parent Company doValue to the weighted average number of shares outstanding, net of treasury shares.
This denominator is affected by:
The weighted average number of shares outstanding for 2023 has been recalculated in accordance with IAS 33, taking into account the reverse stock split, to ensure a consistent comparison between the two years.
Diluted earnings per share are equal to the basic earnings as there are no other categories of shares other than ordinary shares and there are no instruments convertible into shares.

RISKS AND RISK MANAGEMENT POLICIES REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
299 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
The doValue Group, in line with the regulations that apply to it and applicable best practices, has an Internal Control System that is composed of instruments, organisational structures, company rules and regulations targeted at allowing, through an adequate process of company risk identification, measurement, management and monitoring, a sound, correct company management consistent with the pre-established performance targets and protection of company assets as a whole.
The Group Internal Controls System pursues the following objectives:
The Internal Controls System of the doValue Group, inspired by principles of integration, proportionality and costeffectiveness, foresees centralisation c/o the Parent Company of certain second-level Corporate Control Functions (e.g. Financial Reporting Officer) and third level (i.e. Internal Audit Group). The Internal Controls System of the doValue Group also establishes the presence of Corporate Functions with Control Tasks consisting in a group of Organisational Units/Functions involved in managing the internal controls system; to control specific regulatory/ at-risk areas, such as Group Risk Management, GROUP AML and Group Compliance & Global DPO. That choice comes from the need to implement, together with strong strategic coordination, similarly incisive coordination in the Group's Internal Controls System.
The Group's Corporate Control Functions (Internal Audit, Group AML, Group Compliance & Global DPO, Group Enterprise Risk Management and Financial Reporting Officer) are independent organisationally and markedly separate from the other organisational units, have the authority, economic and physical resources, and the competences needed to perform their tasks.
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
Credit risk is the risk that a counterparty will not fulfil its obligations linked to a financial instrument or a commercial contract, therefore leading to a financial loss. This risk mainly derives from economic and financial factors, or from the possibility of a default situation of a counterparty.
The Group is exposed to credit risk deriving mainly from its operating activities, i.e. from trade receivables and, to a lesser extent, from its financing activities, deposits with leading banks and financial institutions and other financial instruments, as well as reduced non-performing positions owned.
Trade receivables, which are at very short term and are settled with payment of the related invoice, are essentially attributable to servicing contracts under which the Group companies accrue receivables in respect of their counterparties, who may default due to insolvency, economic events, liquidity shortages, operational deficiencies or other reasons.
In order to limit this risk, the Group monitors the positions of individual customers, analyses expected and actual cash flows in order to promptly undertake any recovery actions.
Pursuant to IFRS 9, at each reporting date, these receivables are subject to an assessment aimed at verifying whether there is evidence that the carrying amount of the assets cannot be fully recovered.
As at December 31, 2024, the main trade counterparties were represented by banks and important Investors with high credit standing and Vehicle Companies established pursuant to the provisions of Italian Law 130/1999.
For a quantitative analysis, please see the Note on trade receivables.
With regard to individual non-performing positions, which concern a marginal number of positions acquired over time, the procedures and tools supporting the activity of the workout units always enable position managers to prepare accurate forecasts of the amounts and timing of expected recoveries on the individual relationships in accordance with the state of progress in the recovery management process. These analytical evaluations take account of all the elements objectively connected with the counterparty and are in any case conducted by the position managers in compliance with the principle of sound and prudent management.
As regards the credit risk relating to relations with banks and financial institutions, the Group only uses partners with a high credit standing.
The liquidity risk is manifested as the inability to raise, an economically sustainable manner, the financial resources necessary for the Group's operations.
The two main factors that determine the Group's liquidity situation are, on the one hand, the resources generated or absorbed by operating and investment activities and, on the other, the expiry and renewal characteristics of the debt or liquidity of financial investments and market conditions.
The Group has adopted a series of policies and processes to optimise the management of financial resources, thereby reducing liquidity risk.
The Parent Company doValue identifies and monitors liquidity risk on a current and forward-looking basis. In particular, the prospective assessment takes account of probable developments in the cash flows connected with the Group's business.
CONSOLIDATED FINANCIAL STATEMENTS
301 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
One of the main instruments for mitigating liquidity risk is the holding of reserves of liquid assets and revolving credit lines. The liquidity buffer represents the amount of liquid assets held by the Group and readily usable under stress conditions and deemed appropriate in relation to the risk tolerance threshold specified (current account balances and short-term time deposits readily convertible with leading banks).
In order to ensure efficient liquidity management, treasury activities are largely centralised at the Parent Company level, with liquidity needs being met primarily from cash flows generated by the ordinary course of business and any surpluses being managed appropriately.
On December 18, 2024, the Group completed a right issue capital increase, raising a total of €151.3 million. The liquidity generated from this capital increase, along with the new bank financing package ("Senior Facilities Agreement" - SFA) totaling €526 million related to the acquisition of the Gardant group (Note 12), the undrawn credit lines for €128.5 million, as well as funds generated from operating and financing activities, is expected to cover the Group's investment needs, working capital management, and debt repayments upon their maturity.
Specifically, in 2024, the Group was able to complete the acquisition of the Gardant group and repay the bond maturing in August 2025. For the acquisition, a portion of the SFA, specifically the "Acquisition Term Facility" amounting to €240 million, was utilized. Meanwhile, the repayment of the 2025 bond was executed on December 23, 2024, using a combination of the "Refinancing Term Facility" (€110 million, also part of the SFA), a portion of the net proceeds from the capital increase, and available liquidity.
Lastly, the bond maturing in 2026, outstanding as of December 31, 2024, was fully repaid on February 13, 2025, using the proceeds from the issuance of a new senior secured bond on the same date, amounting to €300.0 million in principal, with a fixed annual interest rate of 7% and a maturity date in 2030. This also enabled the Group to repay the remaining portion of the "Refinancing Term Facility" (€96 million), as it was no longer required.
| (€/000) | On demand |
Up to 3 months |
3 to 12 months |
1 to 5 years |
Over 5 years |
12/31/2024 | 12/31/2023 |
|---|---|---|---|---|---|---|---|
| Loans and other financing | - | 4,488 | 65,749 | 663,182 | - | 733,419 | 588,030 |
| Bank loans | - | 325 | 65,749 | 368,850 | - | 434,924 | 25,507 |
| Bonds | - | 4,163 | - | 294,332 | - | 298,495 | 562,523 |
| Other financial liabilities | 381 | 16,871 | 6,487 | 50,558 | 2,378 | 76,675 | 96,540 |
| Lease liabilities | 381 | 6,071 | 6,487 | 28,094 | 2,378 | 43,411 | 41,499 |
| Earn-out | - | 10,800 | - | 22,464 | - | 33,264 | 54,668 |
| Others | - | - | - | - | - | - | 373 |
| Trade payables | 31,483 | 50,693 | 28,562 | - | - | 110,738 | 85,383 |
| Other current liabilities | 6,461 | 20,722 | 51,457 | 9,558 | 164 | 88,362 | 68,993 |
| Total | 38,325 | 92,774 | 152,255 | 723,298 | 2,542 | 1,009,194 | 838,946 |

CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
Market risk is the risk that the fair value of future cash flows of a financial instrument will change due to variations in the market price. The market price includes three types of risk: interest rate risk, currency risk and other price risks, such as, for example, the equity risk. The financial instruments affected by market risk include loans and financing, deposits, debt and equity instruments and financial derivative instruments.
The Group, which uses external financial resources in the form of debt and uses available liquidity in bank deposits, is exposed to interest rate risk, which represents the risk that the fair value or future cash flows of a financial instrument will change due to variations in market interest rates. The Group's exposure to the risk of variations in market interest rates is related to medium-term indebtedness with variable interest rates.
The Group's financial structure has benefited from relatively low interest rates over the past 4-5 years, thanks to the fixed-rate bond issuances in 2020 and 2021, minimizing exposure to interest rate fluctuations.
This situation changed during the last quarter of 2024 when, following the acquisition of the Gardant group, the Group's financial structure was modified. Specifically, a new bank financing package was secured from a syndicate of banks with a variable interest rate (6-month Euribor), and the fixed-rate 5% bond maturing in 2025 was repaid. As a result, the Group is now exposed to interest rate fluctuations over the duration of the loan (2024-2029).
Additionally, in February 2025, the bond maturing in 2026 was refinanced through the issuance of a new secured bond maturing in 2030, also with a fixed rate, but increasing from 3.375% for the 2026 bond to 7% for the 2030 bond. As of December 31, 2024, variable-rate financial sources accounted for 59% of total loans and other financing, compared to 4% as of December 31, 2023. From the sensitivity analysis conducted, a 50 bps change in interest rates has an impact on the Group's net result of €1.7 million in 2025 and €1.6 million in 2026. It is noted that any upward movements in interest rates may be offset by a reduction in the margin of up to 100 bps, as provided for in the contractual documentation of the term loan, in the event of a decrease in the net financial debt-to-EBITDA ratio.

REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
303 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
Operational risk is defined as the risk of incurring losses due to the inadequacy or failure of procedures, human resources, and internal systems, or as a result of external events. The doValue Group has implemented a set of safeguards, principles, and rules aimed at managing operational risk, with the objective of mitigating its potential impact and/or likelihood in a cost-effective manner.
From an organizational perspective, the Enterprise Risk Management (ERM) function ensures an integrated approach to risk management across the Group, including operational risks (such as transactional, business, conduct, fraud, IT, and legal risks). ERM acts as a facilitator of business growth and development by identifying, measuring, and managing potential risks that could impact the Group.
ERM's key organizational responsibilities include ensuring a Risk-Informed approach—providing doValue's Management, Board of Directors, and other corporate bodies with relevant information to support decision-making and enable integrated monitoring of applicable risk categories at the Group level, in line with the second-level control framework.
ERM establishes a common Group-wide framework for identifying, assessing, measuring, and monitoring risks, while also supporting the definition of risk tolerance thresholds. It analyzes deviations and works closely with risk owners to define mitigation plans and actions.
To monitor and manage risks within the Group, an information flow system has been implemented, involving Group functions, Local Risk Management teams, and other relevant functions where necessary, in alignment with firstlevel risk ownership. The outcomes of risk assessments are consolidated into a "Tableau de Bord" (TdB), providing an integrated overview of monitored risks at the Group level.
This TdB, which is shared with corporate bodies, includes a set of Key Risk Indicators (KRIs) that are periodically reviewed, taking into account local specificities and applicable regulations.
The Group operates in a legal and legislative context that exposes it to a vast range of possible litigation connected with the core business of servicing loan recovery under mandate, potential administrative irregularities and labour litigation.
The associated risks are assessed periodically in order to quantify a specific allocation to the "Provision for risks and charges" on the basis of the information that becomes available.
Regarding the events following the agreement reached with the Tax Authority in 2021 by the subsidiary doValue Spain Servicing S.A. (hereinafter "doValue Spain"), on May 11, 2023, the International Court of Arbitration of the International Chamber of Commerce issued the arbitral award condemning Altamira Asset Management Holdings S.L. (hereinafter "AAMH") to repay approximately €28 million, plus legal interest, in favor of the doValue Group. Similarly, doValue S.p.A. (hereinafter "doValue") was required to make the Earn-out payment, inclusive of passive interests. The amounts related to the Spanish tax claim were paid in 2021 by doValue Spain to the Spanish Tax Authority in the context of the inspection launched in connection to facts and events occurred prior to the acquisition performed by doValue which took place in 2019. In response to this arbitral award, AAMH initiated legal action, before the competent Spanish courts, seeking the partial annulment of the arbitral award concerning its obligation to pay the tax claim imposed under the arbitral award. The High Court of Justice of Madrid dismissed the annulment action in a final judgment dated May 30, 2024, thereby confirming the arbitral award and ordering AAMH to pay the legal costs.
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
304 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
Regarding the enforcement action initiated by the Parent Company doValue and its subsidiary doValue Spain in July 2023 to enforce and collect the sums due from AAMH, on December 21, 2023, the competent Court in Madrid issued an enforcement order, condemning AAMH to pay the amount specified in the arbitral award, leading to the seizure of all assets owned by AAMH. Regarding such executive procedure, AAMH filed an opposition, which was rejected by the Court on February 26, 2024, with the Court ordering AAMH to pay the legal costs. AAMH did not appeal against the decision rejecting the opposition, which therefore became final.
On January 16, 2024, doValue deposited approximately €22 million with the enforcement Court, corresponding to the Earn-out credit awarded to AAMH against doValue under the arbitral award. This Earn-out credit had previously been seized in favor of doValue Spain. Upon request by doValue Spain, on April 4, 2024, the Court authorized the transfer of these funds to the requesting party as partial payment of the tax claim arbitration award, thereby fully extinguishing AAMH's Earn-out credit against doValue, as recognized in the arbitral award. In addition to the funds originating from the seizure of the Earn-out claim, the Court also authorized the transfer of additional funds from a bank account held by AAMH, previously seized by the Court, resulting in the delivery to doValue Spain of a total amount of €22.7 million on April 11, 2024.
Most recently, the Group has become aware that AAMH was judicially declared insolvent by order of the Commercial Court of Madrid. Furthermore, the insolvency court decided to suspend the powers of AAMH's administrators and liquidators and the insolvency proceedings are still pending conclusion and the Group is yet to receive further information in relation thereto.
It is also recalled that doValue started litigation in 2022 against a group of insurers who, in connection with doValue's acquisition of an 85% stake in Altamira Asset Management S.A. (now doValue Spain), insured doValue against losses arising from certain AAMH's breaches under the sale contract. In its judgment dated 30 September 2024, the Court of First Instance of Madrid ruled in favor of doValue. The decision is subject to appeal to the Court of Appeal of Madrid, with the appeal deadline still running.
Additionally, concerning the formal closure of the tax audit that the Parent Company has received by the Italian Tax Authority concerning the fiscal years 2015, 2016 and 2017, prior to the listing, at the end of April 2023, a tax assessment was received in connection with the 2016 finding and for which it filed a tax settlement proposal to activate the adequate protection measures and demonstrate, supported by a pool of professionals, the reasons for the correctness of the own conduct. Following the inability to reach a settlement agreement, which was pursued to achieve an out-of-court agreement quickly and with minimal expenditure considering the correctness of its position, on December 16, 2023, the settlement procedure was formally closed, and a judicial appeal was filed. A hearing was held on May 23, 2024, and on June 21, 2024, the Tax Court issued a ruling that fully upheld doValue's appeal and annulled the 2016 assessment notice. On September 13, 2024, the Tax Authority filed an appeal against the first instance decision. On November 11, 2024, the counter-arguments and cross-appeal are submitted and the term for challenging in the second-degree proceedings is currently pending.
On December 19, 2023, the Group also received a tax assessment for the 2017 fiscal year; the Parent Company filed a tax settlement proposal on February 16, 2024, to demonstrate the correctness of its actions based on a multitude of well-founded elements from a legal tax perspective. Following the inability to reach a settlement agreement with the Tax Authority, the Parent Company filed a judicial appeal on May 15, 2024. On May 8, 2025, the first instance hearing is scheduled at the Court of Justice.
Considering the above for both assessments, the Parent Company deems the risk of liability possible.
305 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
For the purposes of the management of the Groups capital, it was defined that this includes the share premium reserve and all other reserves attributable to the shareholders of the Parent Company. The main objective of capital management is to maximise value for shareholders, safeguard business continuity, as well as support the development of the Group.
The Group therefore intends to maintain an adequate level of capitalisation, which at the same time makes it possible to achieve a satisfactory economic return for shareholders and to guarantee efficient access to external sources of financing.
The Group constantly monitors the evolution of the level of indebtedness to be compared to shareholders' equity and taking into account the generation of cash from the businesses in which it operates.
There are currently no financial covenants linked to a gearing ratio, i.e. the ratio between the net debt and the total capital plus the net debt, illustrated below.
However, the bond loan issued in 2021 requires compliance with certain covenants that, subject to certain exceptions, limit the Group's ability to:
The covenants under the Senior Facility Agreement (Note 12) are linked to two indicators, which will be subject to semi-annual review starting in June 2025: the leverage ratio (which must not exceed 3.5x) and the interest coverage ratio (which must not fall below 2x).
Failure to comply with these covenants, unless remedied within the specified terms and timelines, would trigger the obligation to repay the outstanding loan.
As of December 31, 2024, no covenants have been breached or violated in any way.
| (€/000) | 12/31/2024 | 12/31/2023 Restated |
|---|---|---|
| Loans and other financing (Note 12) | 733,419 | 588,030 |
| Other financial liabilities (Note 13) | 76,675 | 96,540 |
| Trade payables (Note 16) | 110,738 | 85,383 |
| Other liabilities (Note 17) | 88,362 | 68,993 |
| Less: cash and cash equivalents (Note 9) | (232,169) | (112,376) |
| Net debt (A) | 777,025 | 726,570 |
| Equity | 202,459 | 52,532 |
| Equity and net debt (B) | 979,484 | 779,102 |
| Gearing ratio (A/B) | 79% | 93% |

The table below reconciles the net debt figure shown in the previous table with the net financial indebtedness presented in Note 13 of the "Information on the consolidated balance sheet" section.
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Net financial indebtedness (Note 13) | 577,925 | 572,194 |
| Trade payables (Note 16) | 110,738 | 85,383 |
| Other liabilities (Note 17) | 88,362 | 68,993 |
| Net debt (A) | 777,025 | 726,570 |

CONSOLIDATED FINANCIAL STATEMENTS
307 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
As of December 31, 2024, commitments amount to a total of €2.6 million, of which €1.1 million pertains to units in collective investment undertakings (CIUs) to be subscribed for the closed-end alternative investment fund Italian Recovery Fund (formerly Atlante II) (see also Note 4). The remaining €1.5 million relates to a commitment to provide financing to a Reoco linked to the recently acquired business through the Gardant group.
Guarantees issued as of December 31, 2024, total €5.1 million and include €3.9 million for leased operational properties and €1.2 million in pledges on bank accounts.





| 309 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|
|---|---|---|---|---|---|---|---|
The Segment Reporting has been prepared in accordance with IFRS 8, presenting revenue breakdown by Region, defined as the location where services are provided.
For management purposes, the Group is structured into business units based on the geographical areas of Southern Europe in which it operates following its corporate acquisitions in Europe (doValue Spain in late June 2019 and doValue Greece in June 2020), as detailed below:
| (€/000) | |||||
|---|---|---|---|---|---|
| Year 2024 | Italy | Hellenic Region |
Iberia | Infrasector | Group |
| Revenue from contracts with customers | 145,718 | 210,725 | 63,910 | (10,761) | 409,592 |
| Other revenues | 41,640 | 32,988 | 5,778 | (5,928) | 74,478 |
| Total revenue | 187,358 | 243,713 | 69,688 | (16,689) | 484,070 |
| Costs for services rendered | (6,801) | (9,898) | (5,896) | (1) | (22,596) |
| Personnel expenses | (95,391) | (83,982) | (37,921) | (1,917) | (219,211) |
| Administrative expenses | (70,023) | (21,249) | (17,730) | 5,077 | (103,925) |
| Other operating (expense)/income | 517 | (9) | 320 | - | 828 |
| Depreciation, amortisation and impairment | (21,025) | (31,683) | (24,576) | (460) | (77,744) |
| Provisions for risks and charges | 987 | (1,405) | (1,069) | - | (1,487) |
| Total costs | (191,736) | (148,226) | (86,872) | 2,699 | (424,135) |
| Operating income | (4,378) | 95,487 | (17,184) | (13,990) | 59,935 |
| Financial (expense)/income | (28,715) | (3,540) | (496) | 481 | (32,270) |
| Profit (loss) of equity | (36,843) | - | (2,954) | 36,843 | (2,954) |
| Dividends and ordinary similar income | 1,500 | - | 7,000 | (8,500) | - |
| Profit (loss) before tax | (68,436) | 91,947 | (13,634) | 14,834 | 24,711 |
| Income tax expense | (2,691) | (24,546) | 17,438 | (900) | (10,699) |
| Net Profit (loss) from continuing operations | (71,127) | 67,401 | 3,804 | 13,934 | 14,012 |
| Net profit (loss) for the year | (71,127) | 67,401 | 3,804 | 13,934 | 14,012 |
| Total assets | 1,278,912 | 553,823 | 131,584 | (514,454) | 1,449,865 |
| of which: Intangible assets | 259,820 | 286,979 | 47,466 | 88,419 | 682,684 |
| of which: Property, plant and equipment | 25,019 | 18,527 | 8,758 | - | 52,304 |
| of which: Other non-current assets | 3,798 | 2,865 | 1,086 | - | 7,749 |
| Total liabilities | 1,013,221 | 204,038 | 97,094 | (176,539) | 1,137,814 |
Intra-sectoral revenues are derecognised at the consolidated level and are reflected in the "Intrasector" column.

CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
This section provides detailed information on business combinations involving companies or business units undertaken with counterparties outside the Group, which are accounted for using the purchase method as provided for under IFRS 3 "Business combinations".
Where applicable, qualitative information is also provided on business combinations involving companies or business units already controlled directly or indirectly by doValue, as part of the Group's internal reorganisations are also reported here. These transactions, which do not have economic substance, are accounted for in the financial statements of the seller and the buyer on a predecessor value basis.
On November 22, 2024, the full acquisition of Gardant S.p.A and consequently the entire Gardant group was completed. The total consideration for the acquisition of the Gardant group consisted of (i) a cash consideration of €180.6 million, taking into account some contractually agreed adjustments, and (ii) a shares consideration of 4,000,000 newly issued doValue shares, corresponding to a 20% stake in the new Group's share capital, valued in the current Consolidated Financial Statements at €13.0 million based on the stock market value at the acquisition completion date. Considering the refinancing of the Gardant group's net financial position of approximately €50.4 million, along with some ordinary adjustments, the cash consideration of the transaction reflects an Enterprise Value of €230 million. For more details, please refer to the Directors' Report on the Group.
The cash consideration, which as of the date of the current Consolidated Financial Statement is still subject to some minor adjustments, was financed by drawing on a term credit line ("Acquisition Term Facility") of €240 million from a new bank financing package of €526 million (Note 12).


The provisional fair value of the Gardant group's net assets at the acquisition date is shown below2 .
| (€/000) | Fair value recognised in acquisition |
|---|---|
| Non-current assets | |
| Intangible assets | 128,647 |
| of which Other Intangible Assets | 124,187 |
| > servicing contracts (SLAs) | 121,779 |
| > customer relationships | 2,408 |
| of which Software | 4,460 |
| Property, plant and equipment | 13,439 |
| Investments | 12 |
| Non-current financial assets | 14,885 |
| Deferred tax assets | 18,917 |
| Other non current assets | 3,615 |
| Total non-current assets | 179,515 |
| Current assets | |
| Current financial assets | 3,997 |
| Trade receivables | 47,089 |
| Tax assets | 140 |
| Other current assets | 5,872 |
| Cash and cash equivalents | 37,032 |
| Total current assets | 94,130 |
| Total assets | 273,645 |
| Non-current liabilities | |
| Loans and other financing | 44,490 |
| Other non-current financial liabilities | 9,363 |
| Employee benefits | 3,994 |
| Provisions for risks and charges | 342 |
| Deferred tax liabilities | 37,783 |
| Total non-current liabilities | 95,972 |
| Current liabilities | |
| Loans and other financing | 8,487 |
| Other current financial liabilities | 1,585 |
| Trade payables | 9,714 |
| Tax payables | 7,887 |
| Other current liabilities | 26,370 |
| Total current liabilities | 54,043 |
| Total liabilities | 150,015 |
| Total net identifiable assets at fair value | 123,630 |
| Non-controlling interests | (45,843) |
| Goodwill arising from acquisition (preliminary) | 115,763 |
| Acquisition price paid | 193,550 |
2 The difference between the purchase price and the net book value of assets and liabilities was allocated by recognising these assets and liabilities at their fair value as at November 30, 2024, in consideration of the proximity of the transaction closing date at the end of the reference month and to the fact that in this short period of time no significant events occurred that would have changed the fair value of the assets and liabilities of the Gardant group.
ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL
STATEMENTS
It should be noted that the fair value measurement of the assets and liabilities acquired from the Gardant group is not considered final as of December 31, 2024, as the process of gathering and analyzing the necessary valuation information is still ongoing and has not yet been completed. Therefore, the net acquired assets' value may be subject to adjustments, resulting in a corresponding increase or decrease in goodwill, within 12 months from the closing date, complies with paragraph 45 of IFRS 3 – Business Combinations.
Any modification to the net acquired assets and goodwill would, consequently, require the adjustment of comparative values and the revision of the amortisation charges, costs and revenues recorded in periods closed following the transaction closing date.
The breakdown of acquisition cash flows is shown below:
| (€/000) | |
|---|---|
| Breakdown of acquisition cash flows | |
| Net liquidity acquired with the subsidiary | (37,032) |
| Cash consideration | 180,554 |
| Net acquisition cash flows | 143,522 |
| Share consideration | 12,996 |
| Consideration net of cash acquired | 156,518 |
Through the Purchase Price Allocation (PPA) exercise, the following intangible assets have been identified:
No brand name was recognized as intangible asset given the limited significance of the historical marketing costs and considering that in the near future doValue does not consider the use of the Gardant brand as a distinctive element for generating new business.
The preliminary fair value of intangible assets related to servicing contracts amounts to €121.8 million, that related to client relationships amounts to €2.4 million while that related to internally developed software amounts to €4.5 million.
Furthermore, in compliance with IFRS 3R, the fair value of lease contracts (recognized under IFRS 16) was determined as if they had been signed on the closing date. The fair value adjustment for Rights of Use is €0.5 million, while for Lease Liabilities is -€1.5 million.
The impact on deferred tax liabilities (DTL) arising from the provisional fair value adjustments was also determined based on the current corporate tax rate in Italy, specific to each recognized intangible asset. The total post-PPA DTL amounts to €37.8 million.
The determination of the provisional fair value of servicing contracts and client relationships is the result of the valuation performed using the Multi-Period Excess Earnings Method (MEEM), which discounts the operating margin generated by the use of these intangible assets.
For the determination of the provisional fair value of internally developed software, the Relief-from-Royalty method was applied, which allows the value of an intangible asset to be determined through the sum of the net flows related to the royalties that the company expects to receive over a specific period of time from its use, discounted at a specific rate.
The discount rate, corresponding to the Weighted Average Cost of Capital (WACC), which expresses the expected return on the financial resources employed (in terms of risk capital and debt) on the basis of the financial structure adopted as a reference, is 7.7%, where the cost of debt is 5.6% and the cost of equity is 13.1%. It is noted that the WACC used for Client Relationships is 13.7%, i.e., only the cost of equity, considering the debt-free financial structure of the SGR.

The table below summarizes the results of the Purchase Price Allocation (PPA) exercise according to the partial goodwill approach:
| Purchase Price | 193,550 |
|---|---|
| (-) Equity | (34,821) |
| Excess of Purchase Price | 158,729 |
| Fair value of identified assets and liabilities | 60,788 |
| (-) DTL | (17,822) |
| Net fair value of identified assets and liabilities | 42,966 |
| Goodwill after PPA (preliminary) | 115,763 |
Considering that the acquisition date of the Gardant group was at the end of November 2024, it contributed to the Group's net profit only for the month of December.
Transaction costs amounting to €7.0 million were charged in the consolidated income statement under administrative expenses.

CONSOLIDATED FINANCIAL STATEMENTS
315 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A.
FINANCIAL STATEMENTS
The doValue Group did not carry out any external business combinations after December 31, 2024.
On March 18, 2025, the Board of Directors of doNext S.p.A. approved the merger by incorporation of doNext S.p.A. into Master Gardant S.p.A. This extraordinary transaction is part of the broader acquisition of the Gardant group by doValue, which took place in 2024.


During 2024, retrospective adjustments were applied to business combination transactions carried out in previous financial years.
Specifically, the retrospective adjustments concerned the values related to the acquisition completed on December 29, 2023, by the subsidiary doValue Spain of 100% of the share capital of Team 4 Collection & Consulting S.L.U. (hereinafter also referred to as "Team4"), whose fair value was finalized one year after the business combination transaction.
These retrospective adjustments are reflected within the "restatement adjustments" to the balance sheet and income statement as of December 31, 2023, with a reconciliation to the figures published in the 2023 Consolidated Financial Statements provided below.

| emarket sdir storage |
|---|
| CERTIFIED |
| 317 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|---|---|---|---|---|---|---|
| (€/000) | 12/31/2023 | RESTATEMENT ADJUSTMENTS |
12/31/2023 Restated |
|||
| Non-current assets | ||||||
| Intangible assets | 473,784 | - | 473,784 | |||
| Property, plant and equipment | 48,677 | - | 48,677 | |||
| Non-current financial assets | 46,167 | - | 46,167 | |||
| Deferred tax assets | 78,351 | - | 78,351 | |||
| Other non current assets | 3,716 | - | 3,716 | |||
| Total non-current assets | 650,695 | - | 650,695 | |||
| Current assets | ||||||
| Inventories | 1 | - | 1 | |||
| Trade receivables | 199,844 | (499) | 199,345 | |||
| Tax assets | 4,556 | - | 4,556 | |||
| Other current assets | 64,076 | - | 64,076 | |||
| Cash and cash equivalents | 112,376 | - | 112,376 | |||
| Total current assets | 380,853 | (499) | 380,354 | |||
| Assets held for sale | 16 | - | 16 | |||
| Total assets | 1,031,564 | (499) | 1,031,065 | |||
| Shareholders' Equity | ||||||
| Share capital | 41,280 | - | 41,280 | |||
| Valuation reserve | (2,830) | - | (2,830) | |||
| Other reserves | 38,506 | - | 38,506 | |||
| Treasury shares | (6,095) | - | (6,095) | |||
| Parent Company | Profit (loss) for the year attributable to the Shareholders of the | (17,830) | (499) | (18,329) | ||
| Company | Net Equity attributable to the Shareholders of the Parent | 53,031 | (499) | 52,532 | ||
| Net Equity attributable to Non-controlling interests | 51,660 | - | 51,660 | |||
| Total Net Equity | 104,691 | (499) | 104,192 | |||
| Non-current liabilities | ||||||
| Loans and other financing | 552,861 | - | 552,861 | |||
| Other non-current financial liabilities | 50,301 | - | 50,301 | |||
| Employee benefits | 8,412 | - | 8,412 | |||
| Provisions for risks and charges | 26,356 | - | 26,356 | |||
| Deferred tax liabilities | 42,623 | - | 42,623 | |||
| Other non current liabilities | 9,087 | - | 9,087 | |||
| Total non-current liabilities | 689,640 | - | 689,640 | |||
| Current liabilities | ||||||
| Loans and other financing | 35,169 | - | 35,169 | |||
| Other current financial liabilities | 46,239 | - | 46,239 | |||
| Trade payables | 85,383 | - | 85,383 | |||
| Tax payables | 10,536 | - | 10,536 | |||
| Other current liabilities | 59,906 | - | 59,906 | |||
| Total current liabilities | 237,233 | - | 237,233 | |||
| Total liabilities | 926,873 | - | 926,873 | |||
| Total Net Equity and liabilities | 1,031,564 | (499) | 1,031,065 |
DIRECTORS' REPORT OF DOVALUE S.P.A.
CONSOLIDATED FINANCIAL STATEMENTS

DOVALUE S.P.A. FINANCIAL STATEMENTS
(€/000)
| 12/31/2023 | RESTATEMENT ADJUSTMENTS |
12/31/2023 Restated |
|
|---|---|---|---|
| Revenue from contracts with customers | 421,510 | - | 421,510 |
| Other revenue | 60,195 | - | 60,195 |
| Total revenue | 481,705 | - | 481,705 |
| Costs for services rendered | (24,993) | - | (24,993) |
| Personnel expenses | (213,097) | - | (213,097) |
| Administrative expenses | (90,661) | - | (90,661) |
| Other operating (expense)/income | 5,089 | - | 5,089 |
| Depreciation, amortisation and impairment | (92,742) | - | (92,742) |
| Provisions for risks and charges | (2,289) | - | (2,289) |
| Total costs | (418,693) | - | (418,693) |
| Operating income | 63,012 | - | 63,012 |
| Financial (Expense)/Income | (37,130) | - | (37,130) |
| Profit (loss) from equity investments | 768 | (499) | 269 |
| Profit (Loss) before tax | 26,650 | (499) | 26,151 |
| Income tax expense | (40,291) | - | (40,291) |
| Net profit (loss) from continuing operations | (13,641) | (499) | (14,140) |
| Profit (Loss) for the year | (13,641) | (499) | (14,140) |
| o.w. Profit (loss) for the year attributable to the Shareholders of the Parent Company |
(17,830) | (499) | (18,329) |
| o.w. Profit (loss) for the year attributable to Non-controlling interests |
4,189 | - | 4,189 |
| Basic | (0.23) | (0.93) | (1.16) |
| Diluted | (0.23) | (0.93) | (1.16) |
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP

318 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS

The fair value valuation of the identified assets and liabilities was carried out using the acquisition method ("Purchase Price Allocation"), and the related results are considered final, one year after the acquisition date, in accordance with IFRS 3.
| (€/000) | Fair value recognised in acquisition |
|---|---|
| Non-current assets | |
| Intangible assets | 112 |
| Property, plant and equipment | 113 |
| Other non current assets | 366 |
| Total non-current assets | 591 |
| Current assets | |
| Trade receivables | 1,294 |
| Other current assets | 107 |
| Cash and cash equivalents | 524 |
| Total current assets | 1,925 |
| Total assets | 2,516 |
| Non-current liabilities | |
| Other non-current financial liabilities | 10 |
| Total non-current liabilities | 10 |
| Current liabilities | |
| Other current financial liabilities | 43 |
| Trade payables | 307 |
| Other current liabilities | 1,514 |
| Total current liabilities | 1,864 |
| Total liabilities | 1,874 |
| Total net identifiable assets at fair value | 642 |
| Goodwill/(Bargain) arising from acquisition | (269) |
| Acquisition price | 373 |
The table below summarizes the results arising from the final exercise of the Purchase Price Allocation (PPA):
Purchase Price Allocation Purchase Price 373 (-) Equity (642) Excess of Purchase Price (269) Goodwill/(Bargain) after PPA (269) (€/000)
As part of the final allocation of the purchase price, no fair value adjustments were identified for the recognized assets and liabilities. However, compared to the provisional allocation presented in the 2023 Consolidated Financial Statements, a lower value of trade receivables amounting to €499 thousand was subsequently recognized, leading to the final quantification of the bargain purchase gain at €269 thousand, compared to the provisional amount of €768 thousand.
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
The table below compares the provisional values presented as at December 31, 2023 and the final values updated as at December 31, 2024 and reported in the previous table.
| (€/000) | Fair value of acquisition exposed at December 31, 2023 |
Adjustments for final allocation |
Fair value of acquisition exposed at December 31, 2024 |
|---|---|---|---|
| Non-current assets | |||
| Intangible assets | 112 | - | 112 |
| Property, plant and equipment | 113 | - | 113 |
| Other non current assets | 366 | - | 366 |
| Total non-current assets | 591 | - | 591 |
| Current assets | |||
| Trade receivables | 1,793 | (499) | 1,294 |
| Other current assets | 107 | - | 107 |
| Cash and cash equivalents | 524 | - | 524 |
| Total current assets | 2,424 | (499) | 1,925 |
| Total assets | 3,015 | (499) | 2,516 |
| Non-current liabilities | |||
| Other non-current financial liabilities | 10 | - | 10 |
| Total non-current liabilities | 10 | - | 10 |
| Current liabilities | |||
| Other current financial liabilities | 43 | - | 43 |
| Trade payables | 307 | - | 307 |
| Other current liabilities | 1,514 | - | 1,514 |
| Total current liabilities | 1,864 | - | 1,864 |
| Total liabilities | 1,874 | - | 1,874 |
| Total net identifiable assets at fair value | 1,141 | (499) | 642 |
| Goodwill/(Bargain) arising from acquisition | (768) | 499 | (269) |
| Acquisition price | 373 | - | 373 |





CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

FINANCIAL STATEMENTS
The provisions of IAS 24 apply for the purposes of disclosures on related parties. That standard defines the concept of related party and identifies the relationship between the related party and the entity preparing the financial statements.
Pursuant to IAS 24, related parties are classified into the following categories:
In compliance with Consob Resolution no. 17221 of March 12, 2010, as amended, doValue has adopted the "Policy for the management of transactions with related parties and transactions conducted in situations of conflict of interest of the doValue Group", published on the corporate website of doValue (www.doValue.it), which defines the principles and rules for managing the risk associated with situations of possible conflict of interest engendered by the proximity of certain parties to decision-making centres.
To manage transactions with related parties, doValue established a Risks and Related Party Transactions Committee - composed of a minimum of 3 (three) and a maximum of 5 (five) members chosen from the non-executive members of the Board of Directors, and with the majority meeting independence requirements - charged with the task of issuing reasoned opinions to the Board of Directors regarding transactions with related parties in the cases governed by the procedure.


CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
Information on the remuneration of key management personnel for the year 2024 is provided below.
The definition of key management personnel, according to IAS 24, includes those who have the power and responsibility, directly or indirectly, for planning, managing and controlling the Company's activities. This category includes the members of the Board of Directors, including the Chief Executive Officer, the Statutory Auditors of the Parent Company and of all the subsidiaries, as well as the other executives with strategic responsibilities identified in the "Relevant Personnel" scope.
| (€/000) | ||
|---|---|---|
| Remuneration breakdown | 12/31/2024 | |
| Short term benefits | 6,152 | |
| Post-employment benefits | 312 | |
| Other long term benefits | - | |
| Severance indemnity | - | |
| Share-based payments | 989 | |
| Total | 7,453 |
During 2024, low-value transactions with related parties of an ordinary nature and lesser importance were carried out, mainly attributable to contracts for the provision of services. All transactions with related parties carried out in the year were concluded in the interest of the Group and at market or standard conditions. The following table shows the values outstanding as at December 31, 2024.
| Amount related Total as per % of financial Financial Transactions to "Other related financial statement |
|
|---|---|
| parties" statement total |
|
| Non-current financial assets 1,387 49,293 |
2.8% |
| Trade receivables 31,206 263,961 |
11.8% |
| Other current assets 8 77,895 |
0.0% |
| Total assets 32,601 391,149 |
8.3% |
| Other non current liabilities 13 9,722 |
0.1% |
| Trade payables 5,343 110,738 |
4.8% |
| Other current liabilities 85 78,640 |
0.1% |
| Total liabilities 5,441 199,100 |
2.7% |
| Amount related to "Other related parties" |
Total as per financial statement |
% of financial statement total |
|---|---|---|
| 53,131 | 409,592 | 13.0% |
| 8,235 | 74,478 | 11.1% |
| (911) | (219,211) | 0.4% |
| (260) | (103,925) | 0.3% |
| (277) | (77,744) | 0.4% |
| 89 | (32,270) | (0.3)% |
| 60,007 | 50,920 | n.s. |
STATEMENTS

STATEMENTS
The main relations with other related parties relate to:





(€)
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
326 SUSTAINABILITY
CONSOLIDATED STATEMENTS DIRECTORS' REPORT OF DOVALUE S.P.A.
FINANCIAL
DOVALUE S.P.A. FINANCIAL STATEMENTS
| (€) | doValue S.p.A. | Subsidiaries | |||
|---|---|---|---|---|---|
| Type of services | Service Provider |
Fee for the year in Euros (excluding VAT and expenses) |
Service Pro vider |
Fee for the year in Euros (excluding VAT and expenses) |
|
| Auditing | EY S.p.A. | 231,000 | Network EY | 452,850 | |
| Audit related services | EY S.p.A. | 580,500 | Network EY | 90,089 | |
| of which services required by laws and regulations in connection with the acquisition of Gardant S.p.A. |
570,000 | - | |||
| Other services | EY S.p.A. | 256,980 | Network EY | 33,080 | |
| of which services related to the sustainability reporting | 129,980 | 25,000 | |||
| Total | 1,068,480 | 576,019 |
The law of August 4, 2017, No. 124 introduces, in articles 1, paragraphs 125 to 129, measures aimed at ensuring transparency in the system of public disbursements that fit into a regulatory framework of both European and national origin.
Also noteworthy is Circular Assonime 5 Business Activities and Competition, published on February 22, 2019, which provides some guidelines and highlights points of major uncertainty, hoping for regulatory intervention by the competent authorities to ensure correct and uniform compliance with obligations by companies, as well as nonapplication of the sanctions contained in the regulation itself.
That being said, subsidies, contributions, and economic benefits of any kind received from January 1 to December 31, 2024 by doValue S.p.A. and its subsidiaries based in Italy are outlined below.
| Type of grant | Amount |
|---|---|
| Employment Fund | 28,380 |
| Training contributions to the Banking Fund | 180,000 |
| Tax credit for technological innovation (L. 160/2019) | 663,647 |
| Total | 872,027 |



STATEMENTS
329 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT
ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.





CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.





REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
337 SUSTAINABILITY






REPORTS AND FINANCIAL STATEMENTS
2024

REPORTS AND FINANCIAL STATEMENTS

Registered office: Viale dell'Agricoltura, 7 – 37135 Verona Share capital € 68,614,035.50 fully paid-up
Parent Company of the doValue Group Registered in the Company Register of Verona, Tax I.D. no. 00390840239 and VAT registration no. 02659940239 www.dovalue.it


| REPORTS AND FINANCIAL STATEMENTS 2024 | |
|---|---|
| DIRECTORS' REPORT OF DOVALUE SPA | 348 |
| THE COMPANY'S BUSINESS AND MACROECONOMIC ENVIRONMENT | 349 |
| MAIN HIGHLIGHTS | 350 |
| COMPANY RESULTS | 353 |
| FINANCIAL POSITION | 360 |
| SIGNIFICANT EVENTS DURING THE YEAR AND AFTER THE END OF THE YEAR | 367 |
| OUTLOOK FOR OPERATIONS AND MAIN RISKS AND UNCERTAINTIES | 368 |
| DOVALUE SHARES AND OTHER INFORMATION | 369 |
| RECONCILIATIONS SCHEDULES | 370 |
| DOVALUE SPA FINANCIAL STATEMENTS | 374 | |
|---|---|---|
| FINANCIAL STATEMENTS | 375 | |
| ILLUSTRATIVE NOTES | 381 | |
| ANNEXES | 448 | |
| PROPOSED ALLOCATION OF RESULT FOR THE YEAR | 450 | |
| CERTIFICATIONS AND REPORTS | 452 |

| THE COMPANY'S BUSINESS AND MACROECONOMIC ENVIRONMENT | 349 |
|---|---|
| MAIN HIGHLIGHTS | 350 |
| COMPANY RESULTS | 353 |
| FINANCIAL POSITION | 360 |
| SIGNIFICANT EVENTS DURING THE YEAR AND AFTER THE END OF THE YEAR | 367 |
| OUTLOOK FOR OPERATIONS AND MAIN RISKS AND UNCERTAINTIES | 368 |
| DOVALUE SHARES AND OTHER INFORMATION | 369 |
| RECONCILIATIONS SCHEDULES | 370 |
The company has exercised the option provided by Article 40 (2 bis) of Legislative Decree No. 127 of 1991 to combine in a single document the Directors' Report of doValue S.p.A. and the Directors' Report on the Group. Additionally, in accordance with regulations, the sustainability reporting has been prepared solely at the Group level and included in a specific section of the Directors' Report on the Group.
The summary results and financial indicators are based on accounting data and are used in management reporting to enable management to monitor performance.
They are also consistent with the most commonly used metrics in the relevant sector, ensuring the comparability of the figures presented.
CONSOLIDATED FINANCIAL STATEMENTS
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
349 SUSTAINABILITY
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS

Please refer to the Directors' Report on the Group.

REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
350 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

The tables below show the main economic and financial data of doValue extracted from the related management statements, which are subsequently represented in the section of the doValue Results as at December 31, 2024.
| Key data of the income statement | 12/31/2024 | 12/31/2023 | Change € | Change % |
|---|---|---|---|---|
| Gross revenues | 140,278 | 141,129 | (851) | (1)% |
| Net revenues | 116,718 | 121,037 | (4,319) | (4)% |
| Operating expenses | (104,543) | (95,512) | (9,031) | 9% |
| EBITDA | 12,175 | 25,525 | (13,350) | (52)% |
| EBITDA Margin | 9% | 18% | (9)% | (52)% |
| Non-recurring items included in EBITDA | (3,001) | (1,198) | (1,803) | n.s. |
| EBITDA excluding non-recurring items | 15,177 | 26,723 | (11,546) | (43)% |
| EBITDA Margin excluding non-recurring items | 11% | 19% | (8)% | (43)% |
| EBT | (69,621) | 4,709 | (74,330) | n.s. |
| EBT Margin | (50)% | 3% | (53)% | n.s. |
| Profit (loss) for the year | (70,167) | (2,936) | (67,231) | n.s. |
| Profit (loss) for the year excluding non-recurring items | (61,285) | 5,366 | (66,651) | n.s. |
| Key data of the balance sheet | 12/31/2024 | 12/31/2023 | Change € | Change % |
|---|---|---|---|---|
| Cash and liquid securities | 130,673 | 57,326 | 73,347 | 128% |
| Equity investments | 643,525 | 400,939 | 242,586 | 61% |
| Property, plant and equipment | 11,717 | 13,576 | (1,859) | (14)% |
| Intangible assets | 16,330 | 17,439 | (1,109) | (6)% |
| Financial assets | 178,857 | 198,720 | (19,863) | (10)% |
| Trade receivables | 80,458 | 80,191 | 267 | 0% |
| Tax assets | 51,596 | 59,716 | (8,120) | (14)% |
| Financial liabilities | 823,341 | 635,297 | 188,044 | 30% |
| Trade payables | 52,446 | 29,977 | 22,469 | 75% |
| Tax Liabilities | 2,730 | 3,303 | (573) | (17)% |
| Other liabilities | 20,410 | 17,707 | 2,703 | 15% |
| Provisions for risks and charges | 9,707 | 12,503 | (2,796) | (22)% |
| Net Equity | 207,367 | 129,214 | 78,153 | 60% |
351 SUSTAINABILITY
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
To facilitate understanding of the economic and financial performance, the following table summarises the alternative performance indicators ("Alternative Performance Indicators" or "KPIs") selected by the Company, in line with the ESMA Guidelines on Alternative Performance Indicators (ESMA/2015/1415 Guidelines) published on October 5, 2015 and with CONSOB Communication No. 0092543 of December 3, 2015 as amended.
| KPIs | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Gross Book Value (EoP) | 63,644,327 | 66,016,036 |
| Collections of the year | 1,316,089 | 1,398,098 |
| LTM Collections / GBV EoP - Stock | 2.4% | 2.5% |
| Staff FTE/Total FTE | 32.0% | 30.1% |
| EBITDA | 12,175 | 25,525 |
| Non-recurring items (NRIs) included in EBITDA | (3,001) | (1,198) |
| EBITDA excluding non-recurring items | 15,176 | 26,723 |
| EBITDA Margin | 8.7% | 18.1% |
| EBITDA Margin excluding non-recurring items | 11.0% | 19.0% |
| Profit (loss) for the year | (70,167) | (2,936) |
| Non-recurring items included in Profit (loss) for the year | (8,882) | (8,302) |
| Profit (loss) for the year excluding non-recurring items | (61,285) | 5,366 |
| Capex | 7,036 | 5,312 |
| EBITDA - Capex | 5,139 | 20,213 |
| Net Working Capital | 28,012 | 50,214 |
| Net Financial Position | (516,667) | (357,102) |

CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL
STATEMENTS
Gross Book Value EoP: indicates the book value of the loans under management at the end of the reference financial year for the entire scope of Italy, gross of any potential write-downs due to expected loan losses.
Collections of the year: used to calculate fees for the purpose of determining revenues from the servicing business, they illustrate the ability to extract value from the portfolio under management.
LTM collections Stock/GBV (Gross Book Value) EoP Stock: the ratio between total gross LTM collections on the Stock portfolio under management at the start of the reference year and the end-period GBV of that portfolio.
Staff FTE/Total FTE: the ratio between the number of employees who perform support activities and the total number of full-time employees. The indicator illustrates the efficiency of the operating structure and the focus on management activities.
EBITDA and Profit (loss) for the year: together with other relative profitability indicators, they highlight changes in operating performance and provide useful information regarding the Company's financial performance. These data are calculated at the end of the financial year.
Non-recurring items: items generated in extraordinary operations such as corporate restructuring, acquisitions or disposals of entities, start-up of new businesses or entry into new markets.
EBITDA and Profit (loss) for the year excluding non-recurring items: are defined as EBITDA and Profit (loss) for the financial year attributable to core operations, excluding all items connected with extraordinary operations such as corporate restructuring, acquisitions or disposals of entities, start-up of new businesses or entry into new markets.
EBITDA Margin: obtained by dividing EBITDA by Gross Revenues.
EBITDA Margin excluding non-recurring items: obtained by dividing EBITDA excluding non-recurring items by Gross revenues.
Capex: investments in property, plant, equipment and intangibles.
EBITDA – Capex: calculated as EBITDA net of investments in property, plant and equipment and intangibles. Together with other relative profitability indicators, it highlights changes in operating performance and provides an indication on the Company's ability to generate cash.
Net Working Capital: this is represented by receivables for fees invoiced and accruing, net of payables to suppliers for invoices accounted for and falling due in the period.
Net Financial Position: this is calculated as the sum of cash, cash equivalents and highly liquid securities, net of amounts due to banks and bonds issued.

The operating results for the year are reported on the following pages, together with details on the performance of the portfolio under management.
At the end of this Directors' Report, we have included a reconciliation between the management income statement reported below and the income statement provided in the financial statements section.


REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
354 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
| (€/000) | ||||
|---|---|---|---|---|
| Condensed Income Statement | 12/31/2024 | 12/31/2023 | Change € | Change % |
| Servicing Revenues: | 108,259 | 107,882 | 377 | 0% |
| o/w: NPE revenues | 108,259 | 107,882 | 377 | 0% |
| Value added services | 32,019 | 33,247 | (1,228) | (4)% |
| Gross revenues | 140,278 | 141,129 | (851) | (1)% |
| NPE Outsourcing fees | (5,276) | (6,535) | 1,259 | (19)% |
| Value added services Outsourcing fees | (18,284) | (13,557) | (4,727) | 35% |
| Net revenues | 116,718 | 121,037 | (4,319) | (4)% |
| Staff expenses | (79,084) | (74,277) | (4,807) | 6% |
| Administrative expenses | (25,459) | (21,235) | (4,224) | 20% |
| Total "o.w. IT" | (8,615) | (7,943) | (672) | 8% |
| Total "o.w. Real Estate" | (1,469) | (1,315) | (154) | 12% |
| Total "o.w. SG&A" | (15,375) | (11,977) | (3,398) | 28% |
| Operating expenses | (104,543) | (95,512) | (9,031) | 9% |
| EBITDA | 12,175 | 25,525 | (13,350) | (52)% |
| EBITDA Margin | 9% | 18% | (9)% | (52)% |
| Non-recurring items included in EBITDA | (3,001) | (1,198) | (1,803) | n.s. |
| EBITDA excluding non-recurring items | 15,177 | 26,723 | (11,546) | (43)% |
| EBITDA margin excluding non-recurring items | 11% | 19% | (8)% | (43)% |
| Net write-downs on property, plant, equipment and intangibles | (13,291) | (13,278) | (13) | 0% |
| Net provisions for risks and charges | (6,302) | (5,520) | (782) | 14% |
| Net write-downs of loans | (561) | 139 | (700) | n.s. |
| Profit (loss) from equity investments | (36,843) | - | (36,843) | n.s. |
| EBIT | (44,822) | 6,866 | (51,688) | n.s. |
| Net income (loss) on financial assets and liabilities measured at fair value |
(2,821) | (2,809) | (12) | 0% |
| Financial interest and commissions | (21,978) | 652 | (22,630) | n.s. |
| EBT | (69,621) | 4,709 | (74,330) | n.s. |
| Non-recurring items included in EBT | (8,882) | (8,302) | (580) | 7% |
| EBT excluding non-recurring items | (60,739) | 13,011 | (73,750) | n.s. |
| Income tax for the year | (546) | (7,645) | 7,099 | (93)% |
| Profit (Loss) for the year | (70,167) | (2,936) | (67,231) | n.s. |
| Non-recurring items included in Profit (loss) for the year | (8,882) | (8,302) | (580) | 7% |
| Profit (loss) for the year excluding non-recurring items | (61,285) | 5,366 | (66,651) | n.s. |

| 355 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
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DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|
|---|---|---|---|---|---|---|---|
At the end of 2024, the portfolio under management (GBV) of doValue amounted to €63.6 billion, down by approximately 3.6% compared to the figure as at December 31, 2023 of €66.0 billion.
The main positive changes in 2024 are shown below:
A reduction of GBV was recorded in the financial year, among other elements, due to transfers by a customer amounting to €0.7 billion.

The following charts show the composition of the portfolio under management and the collections for the financial year.

In 2024, the proceeds of doValue S.p.A. amounted to €1.3 billion (€1.4 billion in 2023).
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
356 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS

The macroeconomic performance in Europe in 2024 showed mixed signals in a dynamic, complex environment. Real GDP growth in the Eurozone was moderate, with an estimated annual increase of around 1.3%, slightly lower than the forecasts at the beginning of the year (1.6%). After a positive start in the first few months, growth slowed down in the second half of the year, influenced by ongoing geopolitical tensions, the weakness of global demand and the effects of the ECB's tight monetary policy.
Overall inflation fell to 2.1%, in line with stabilisation forecasts after the figure of 5.9% in 2023. However, price trends continued to be affected by external factors like fluctuations in energy costs and food price trends. The moderate recovery in consumer confidence and stabilisation of energy markets helped curb further inflationary pressures.
The labour market maintained positive growth, with an increase in employment and robust wage trends, although the signs of a slowdown intensified in the last quarter of the year.
Private sector credit remained weak, with declining demand for loans and stricter credit supply conditions, consistent with the ECB's monetary policy. This limited economic growth which was offset only in part by the gradual easing of inflation.
The current account balance of the Eurozone continued to strengthen, supported by a reduction in the energy deficit and the steady growth in exports despite the slowdown in global trade. The net foreign credit position remained positive, thanks to the inflow of portfolio investments from international investors.
In summary, in the fourth quarter of 2024, the European economy continued its path of moderate recovery, supported by the reduction in inflation and the improvement in employment. However, the uncertain international context and the impact of tight monetary policies continued to represent significant challenges for future growth.
At the end of 2024, the Company recorded gross revenues of €140.3 million, a decrease of 1% compared to the figure of €141.1 million in 2023.
Revenues from Servicing NPE assets, equal to €108.3 million, are in line with the figure of € 107.9 million in 2023. Regarding NPLs, collections for the last 12 months as a ratio to end-of-period (EoP) gross book value (GBV), given by the indicator "LTM collections/GBV (EoP)", stood at 2.4%, in line with the result in 2023. The ratio assumes the same value, equal to 2.4% also excluding the new mandates under management, ("LTM Stock/GBV Stock (EoP) Collections").
On the other hand, the contribution of value added services was more significant, amounting to €32.0 million (€33.2 million in December 2023), mainly originating from income from administrative and data processing services and other services connected with the above-mentioned servicing activities such as due diligence and legal services. This item also includes co-investment revenues of €1.4 million (€1.3 million in 2023) from revenues on the ABS securities for the securitisations Romeo SPV, Mercuzio Securitisation and Mexico Finance in which doValue holds 5%.
These revenues represent 23% of total gross revenues for the current year (24% in 2023) and are confirmed as a solid source of revenues.
| 357 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
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DOVALUE S.P.A. FINANCIAL STATEMENTS |
|
|---|---|---|---|---|---|---|---|
| (€/000) | 12/31/2024 | 12/31/2023 | Change € | Change % |
|---|---|---|---|---|
| NPE revenues | 108,259 | 107,882 | 377 | 0% |
| Value added services | 32,019 | 33,247 | (1,228) | (4)% |
| Gross revenues | 140,278 | 141,129 | (851) | (1)% |
| NPE Outsourcing fees | (5,276) | (6,535) | 1,259 | (19)% |
| Value added services Outsourcing fees | (18,284) | (13,557) | (4,727) | 35% |
| Net revenues | 116,718 | 121,037 | (4,319) | (4)% |
Net revenues of €116.7 million are down by 4% on the figure of €121.0 million for the previous year.
NPE outsourcing fees fell by 19% to stand at €5.3 million (€6.5 million in 2023), with a decrease in all perimeters as a result of lower collections through the external network.
Value added services outsourcing fees amounted to €18.3 million compared to €13.6 million in 2023, an increase of 35%, which was more than proportional to the increase in related revenues, thus showing a lower overall margin.
Operating expenses of €104.5 million, including €3.0 million of non-recurring items, showed an overall increase of 9% compared to the same period in 2023, when they stood at €95.5 million.
More specifically, Staff expenses, equal to 56% of gross revenues, amounted to €79.1 million, thus recording an increase of 6% over the previous year. This item was positively impacted in 2023 by a release of funds linked to the resignation of the previous Chief Executive Officer.
Administrative expenses amounted to €25.5 million compared to €21.2 million recorded in 2023 (+20%). The percentage of this cost component with respect to gross revenues was 18% compared to 15% the previous year.
| (€/000) | 12/31/2024 | 12/31/2023 | Change € | Change % |
|---|---|---|---|---|
| Staff expenses | (79,084) | (74,277) | (4,807) | 6% |
| Administrative expenses | (25,459) | (21,235) | (4,224) | 20% |
| o.w. IT | (8,615) | (7,943) | (672) | 8% |
| o.w. Real Estate | (1,469) | (1,315) | (154) | 12% |
| o.w. SG&A | (15,375) | (11,977) | (3,398) | 28% |
| Operating expenses | (104,543) | (95,512) | (9,031) | 9% |
| EBITDA | 12,175 | 25,525 | (13,350) | (52)% |
| o.w: Non-recurring items included in EBITDA | (3,001) | (1,198) | (1,803) | n.s. |
| EBITDA excluding non-recurring items | 15,177 | 26,723 | (11,546) | (43)% |
| EBITDA margin excluding non-recurring items | 11% | 19% | (8)% | (43)% |

As a result of the trends described above, EBITDA stood at €12.2 million compared to €25.5 million in 2023 with an percentage of gross revenues of 9% compared to 18% in December 2023, the amount of which was positively influenced by the release of funds related to the departure of the previous Chief Executive Officer as reported above.
In 2024, non-recurring items amounted to approximately €3.0 million and relate to strategic and legal consulting costs related to extraordinary transactions aimed at business development.
Since these costs are not related to the Company's core business, it is believed that the organic capacity to generate operating profit is expressed more clearly by the adjusted EBITDA excluding these charges. Therefore, EBITDA excluding non-recurring items amounted to €15.2 million, compared to a total of €26.7 million as at December 31, 2023 when items not directly related to the course of business amounted to €1.2 million.
The Company's EBIT stood at -€44.8 million, compared to €6.9 million in the comparative period. This item includes the devaluation (€36.8 million) of the equity investment in doValue Spain following the findings resulting from the impairment test.
EBT amounted to -€69.6 million compared to €4.7 million recorded the previous year. This item includes the financial costs related to the two bond issues and bank loans, the delta fair value related to the notes of the Cairo securitisations, the Romeo and Mercuzio SPV and Mexico securities and other minor items related to the accounting under IFRS 16.
| (€/000) | 12/31/2024 | 12/31/2023 | Change € | Change % |
|---|---|---|---|---|
| EBITDA | 12,175 | 25,525 | (13,350) | (52)% |
| Net write-downs on property, plant, equipment and intangibles | (13,291) | (13,278) | (13) | 0% |
| Net provisions for risks and charges | (6,302) | (5,520) | (782) | 14% |
| Net write-downs of loans | (561) | 139 | (700) | n.s. |
| Profit /loss from equity investments | (36,843) | - | (36,843) | n.s. |
| EBIT | (44,822) | 6,866 | (51,688) | n.s. |
| Net income (loss) on financial assets and liabilities measured at fair value |
(2,821) | (2,809) | (12) | 0% |
| Net financial interest and commissions | (21,978) | 652 | (22,630) | n.s. |
| EBT | (69,621) | 4,709 | (74,330) | n.s. |
EBT includes additional non-recurring items for a total of €8.9 million (€8.3 million as at December 31, 2023), mainly relating to costs for the early retirement incentives (€3.9 million) and costs related to repayment of the 2020 senior guaranteed bond (€1.8 million).
Net write-downs on property, plant and equipment and intangible amounted to €13.3 million, in line with the figure of €13.3 million recorded the previous year.
The balance of the item includes the portion of amortisation/depreciation on rights of use deriving from the recognition of lease agreements pursuant to IFRS 16 for a total of €5.8 million and amortisation of software licenses for €7.5 million for technological investments made by the Company during the period and aimed at improving the IT platform.
359 SUSTAINABILITY
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
Net provisions for risks and charges amounted to €6.3 million, compared to a total of €5.5 million in 2023, and were mainly related to provisions for early retirement incentives, legal disputes and prudential provisions for receivables.
The negative profit/loss from equity investments of €36.8 million is attributable to the devaluation of the equity investment in doValue Spain following the findings resulting from the impairment test.
The net income (loss) on financial assets and liabilities measured at fair value was a negative €2.8 million, in line with the previous period and mainly attributable to the write-down of the Cairo and Romeo securitisation vehicle notes and the units of the Italian Recovery Fund investment (formerly Atlas II).
Net financial interest and commissions amounted to -€22.0 million compared to €0.7 million in 2023. The item in question reflects the cost related to the onerousness of the two bond issues serving the acquisitions process carried out in Spain and Greece, and the cost of the bank loans connected to the acquisition of Gardant and repayment of the 2020 senior guaranteed bond, the dividends collected from subsidiaries (down by €17.4 million compared to 2023) and the interest income relating to current accounts and term deposits.
| (€/000) | 12/31/2024 | 12/31/2023 | Change € | Change % |
|---|---|---|---|---|
| EBT | (69,621) | 4,709 | (74,330) | n.s. |
| Non-recurring items included in EBT | (8,882) | (8,302) | (580) | 7% |
| EBT excluding non-recurring items | (60,739) | 13,011 | (73,750) | n.s. |
| Income tax for the year | (546) | (7,645) | 7,099 | (93)% |
| Profit (Loss) for the year | (70,167) | (2,936) | (67,231) | n.s. |
| Non-recurring items included in Profit (loss) | (8,882) | (8,302) | (580) | 7% |
| Profit (loss) for the year excluding non-recurring items | (61,285) | 5,366 | (66,651) | n.s. |
Income taxes for the year amounted to €0.5 million compared to €7.6 million as at December 31, 2023, by virtue of the positive effect of income from tax consolidation. Income taxes also include the accrued portion of the DTA charge of €1.4 million.
Profit (loss) for the year excluding non-recurring items amounted to -€61.3 million, compared to €5.4 million as at 31 December, 2023. Including non-recurring items, the profit (loss) for the year was equal to -€70.2 million compared to -€2.9 million in December 2023.
For Segment Reporting, reference should be made to the representation in the Directors' Report on the Group, as the Group uses the Region as a dimension of analysis. For the purposes of these Corporate Financial Statements, it should be noted that doValue S.p.A. falls within the Region Italy.
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
The balance sheet figures have been reclassified from a management perspective, in line with the representation of the reclassified income statement and the net financial position of the Company.
At the end of this Directors' Report, in accordance with the same presentation approach for the income statement, we have included a reconciliation between the management balance sheet reported below and the schedule provided in the financial statement tables.
| Condensed Balance Sheet | 12/31/2024 | 12/31/2023 | Change € | Change % |
|---|---|---|---|---|
| Cash and liquid securities | 130,673 | 57,326 | 73,347 | 128% |
| Financial assets | 178,857 | 198,720 | (19,863) | (10)% |
| Equity investments | 643,525 | 400,939 | 242,586 | 61% |
| Property, plant and equipment | 11,717 | 13,576 | (1,859) | (14)% |
| Intangible assets | 16,330 | 17,439 | (1,109) | (6)% |
| Tax assets | 51,596 | 59,716 | (8,120) | (14)% |
| Trade receivables | 80,458 | 80,191 | 267 | 0% |
| Assets held for sale | 10 | 10 | - | n.s. |
| Other assets | 7,121 | 4,611 | 2,510 | 54% |
| Total Assets | 1,120,287 | 832,528 | 287,759 | 35% |
| Financial liabilities: due to banks/bondholders | 732,497 | 562,628 | 169,869 | 30% |
| Other financial liabilities | 90,844 | 72,669 | 18,175 | 25% |
| Trade payables | 52,446 | 29,977 | 22,469 | 75% |
| Tax Liabilities | 2,730 | 3,303 | (573) | (17)% |
| Employee Termination Benefits | 4,286 | 4,527 | (241) | (5)% |
| Provision for risks and charges | 9,707 | 12,503 | (2,796) | (22)% |
| Other liabilities | 20,410 | 17,707 | 2,703 | 15% |
| Total Liabilities | 912,920 | 703,314 | 209,606 | 30% |
| Share capital | 68,614 | 41,280 | 27,334 | 66% |
| Share premium | 128,800 | - | 128,800 | n.s. |
| Reserves | 89,468 | 96,965 | (7,497) | (8)% |
| Treasury shares | (9,348) | (6,095) | (3,253) | 53% |
| Profit (loss) for the year | (70,167) | (2,936) | (67,231) | n.s. |
| Net Equity | 207,367 | 129,214 | 78,153 | 60% |
| Total Liabilities and Net Equity | 1,120,287 | 832,528 | 287,759 | 35% |
The item Cash and liquid securities includes available liquidity in current accounts. As at December 31, 2024, there was a decrease of €73.3 million compared to the end of the previous year, as a result of the financial dynamics of the period described below in the paragraph relating to the Net Financial Position.
Financial assets showed a balance of €178.9 million, a decrease of €20.0 million compared to the value recorded as at December 31, 2023, and amounting to €198.7 million.
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
361 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
The item is broken down in the following table.
| (€/000) | ||||
|---|---|---|---|---|
| Financial assets | 12/31/2024 | 12/31/2023 | Change € | Change % |
| At fair value through profit or loss | 31,523 | 37,037 | (5,514) | (15)% |
| Debt securities | 14,953 | 16,484 | (1,531) | (9)% |
| CIUs | 16,562 | 20,499 | (3,937) | (19)% |
| Non-hedging derivatives | 8 | 54 | (46) | (85)% |
| At fair value through OCI | 2,626 | 8,165 | (5,539) | (68)% |
| Equity instruments | 2,626 | 8,165 | (5,539) | (68)% |
| At amortised cost | 144,708 | 153,518 | (8,810) | (6)% |
| Loan assets on intercompany current account | - | 82,061 | (82,061) | (100)% |
| L&R with customers | 144,708 | 71,457 | 73,251 | 103% |
| Total | 178,857 | 198,720 | (19,863) | (10)% |
The component of financial assets "at fair value through profit or loss" recorded an overall decrease of €5.5 million, mainly due to a decrease in the debt securities component caused by valuation effects (€1.5 million), and a decrease of €3.9 million in CIU units related to the restricted closed-end alternative securities investment fund denominated Italian Recovery Fund (formerly Atlante II), of which €2.7 million was due to the cancellation and distribution of units and €1.2 million to the related negative fair value difference.
Non-hedging derivatives include the value of one option related to the purchase of additional interests in the company BidX1.
The category "at fair value through other comprehensive income", which includes minority interests in the Brazilian fintech company QueroQuitar S.A. (9.31%) and in the Irish proptech company BidX1 (2.1%), shows a total decrease of €5.5 million exclusively attributable to the fair value differential of the latter.
The component of financial assets "At amortised cost" recorded a decrease of €8.8 million mainly due to the decrease in receivables from doValue Spain and doValue Portugal deriving from cash pooling transactions, partially offset by new loans disbursed to doValue Greece and Gardant Bridge.
Equity instruments amounted to €643.5 million and were essentially affected in the period by:
| 362 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
|---|---|---|---|
CONSOLIDATED FINANCIAL STATEMENTS DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL
STATEMENTS
Property, plant and equipment, equal to €11.7 million, show a decrease of €1.9 million compared to December 31, 2023, mainly due to the combined effect of the accrued portion of depreciation (€6.1 million) and the acquisition or extension of rights of use capitalised pursuant to IFRS 16 (€4.0 million).
Intangible assets decreased from €17.4 million to €16.3 million, down by €1.1 million essentially for the combined effect of both the capitalisation of costs connected with IT projects and the accrual of a portion pertaining to amortisation.
The following is a breakdown of Intangible assets:
| (€/000) | ||||
|---|---|---|---|---|
| Intangible assets | 12/31/2024 | 12/31/2023 | Change € | Change % |
| Software | 14,291 | 15,151 | (860) | (6)% |
| Brands | 48 | 52 | (4) | (8)% |
| Assets under development and payments on account | 1,991 | 2,236 | (245) | (11)% |
| Total | 16,330 | 17,439 | (1,109) | (6)% |
The tax assets detailed below show a balance of €51.6 million as at December 31, 2024, compared to €59.7 million as at December 31, 2023. The reduction of €8.1 million mainly refers to releases and write-downs of "deferred tax assets", of which €11.5 million derive from the transformation into tax credits of the DTAs on the write-down of receivables following the presentation of the tax return.
(€/000)
| Tax assets | 12/31/2024 | 12/31/2023 | Change € | Change % |
|---|---|---|---|---|
| Current tax assets | 6,054 | 4,158 | 1,896 | 46% |
| Tax credits | 6,054 | 4,158 | 1,896 | 46% |
| Deferred tax assets | 42,204 | 53,730 | (11,526) | (21)% |
| Write-down on loans | 23,331 | 40,202 | (16,871) | (42)% |
| Tax losses carried forward in the future | 18,560 | 13,199 | 5,361 | 41% |
| Provisions | 313 | 329 | (16) | (5)% |
| Other tax receivables | 3,338 | 1,828 | (15,984) | 83% |
| Total | 51,596 | 59,716 | (8,120) | (14)% |
The breakdown of tax liabilities is also shown below, showing a decrease compared to the 2023 balances (€0.6 million), referring to higher payables included in the item "Other tax payables".
| (€/000) | ||||
|---|---|---|---|---|
| Tax liabilities | 12/31/2024 | 12/31/2023 | Change € | Change % |
| Deferred tax liabilities | 20 | 20 | - | n.s. |
| Other tax payables | 2,710 | 3,283 | (573) | (17)% |
| Total | 2,730 | 3,303 | (573) | (17)% |
363 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT
CONSOLIDATED STATEMENTS
FINANCIAL
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
As at December 31, 2024, financial liabilities - due to banks/bondholders rose from €562.6 million to €732.5 million. In consideration of the purchase of the Gardant group and the approaching maturity of the 2020-2025 bond, the Company changed the structure of its debt.
During the fourth quarter of 2024, a package of bank loans provided by an international pool of banks was defined. This is a Senior Facilities Agreement (hereinafter also "SFA") for a total of €526 million consisting of various credit lines, aimed in part at the acquisition of the Gardant group (€240 million), in part at the refinancing of the 2020- 2025 and 2021-2026 bonds (€ 206 million), and to finance and/or refinance the general business purposes and/or working capital of the Group (€80 million).
As of December 31, 2024, €240 million of the SFA was utilized for financing the acquisition, and €110 million was used for the repayment of the bond maturing in 2025. Additionally, an advance drawdown of €96 million was made, intended for the potential refinancing of the bond maturing in 2026. The proceeds from this drawdown were deposited into an escrow account in favor of the banks, pending utilization.
In this regard, it should be noted that in February 2025, doValue refinanced the bond maturing in 2026 entirely through the issuance of a new bond maturing in 2030. Consequently, the escrow deposit was released, reducing the SFA amount by the same amount (see the section "Significant events occurred after the end of the year" of Group Director's Report for further details).
As at December 31, 2024, the debt relating to the SFA amounted to a total of €433.7 million. This amount therefore represents the balance relating to the use of a part of the credit lines mentioned above, i.e. the one dedicated to the acquisition of the Gardant group and those intended for repayment of bond loans, including the amount deposited in escrow, which was later released and repaid.
Thanks to the SFA, on December 23, 2024, doValue, as mentioned above, repaid in advance the entire principal of the outstanding Notes of the 2020-2025 guaranteed bond (€264 million of principal at a fixed annual rate of 5%). The bonds, as at December 31, 2024, therefore, only include the 2021-2026 bond for a total of €298.5 million (nominal amount of €296.0 million), which was subject to early repayment in February 2025 thanks to the issue of a new 2025-2030 bond with a principal of €300.0 million at a fixed annual rate of 7%.
Therefore, as at December 31, 2024, the residual debt at amortised cost for the two main loans and bonds in place is as follows:
Other financial liabilities at the end of 2024 are detailed below:
| Other financial liabilities | 12/31/2024 | 12/31/2023 | Change € | Change % |
|---|---|---|---|---|
| Lease liabilities | 11,471 | 13,062 | (1,591) | (12)% |
| Earn-out | 33,264 | 54,668 | (21,404) | (39)% |
| Other financial liabilities | 46,109 | 4,939 | 41,170 | n.s. |
| Total | 90,844 | 72,669 | 18,175 | 25% |
(€/000)
ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
"Lease liabilities" include the discounted value of future lease payments, in accordance with the provisions of IFRS 16.
The liabilities for "Earn-out" as at December 31, 2024 includes only the amount related to the acquisition of doValue Greece for €33.3 million which is linked to the achievement of certain EBITDA targets in a ten-year horizon; in the last quarter of 2024, an agreement was defined with the seller which reduced the amount due in relation to the current portion from €12 million to €10.8 million, with liquidation scheduled for the first few months of 2025.
During the year, following the resolution of the arbitration in Spain, the Earn out payable linked to the acquisition of doValue Spain was closed, for a total of €22.4 million, including interest expense for late payment equal to €4.8 million (for more details, please refer to the Significant events occurred during the year, in the section "Operational risks - Legal and tax risks" in the Illustrative Notes).
"Other financial liabilities" include payables for cash pooling to the subsidiaries doData, doNext, doValue Spain and doValue Cyprus.
Provisions for risks and charges, equal to €9.7 million, were down by €2.8 million compared to the balance recognised at the end of 2023, which amounted to €12.5 million. The reduction is due to the combined effect of new allocations, uses and releases on both in-court and out-of-court disputes settled during the period.
The breakdown of the item is shown below:
| (€/000) | ||||
|---|---|---|---|---|
| Provisions for risks and charges | 12/31/2024 | 12/31/2023 | Change € | Change % |
| Legal disputes | 5,522 | 5,424 | 98 | 2% |
| Staff expenses | 633 | 599 | 34 | 6% |
| Other | 3,552 | 6,480 | (2,928) | (45)% |
| Total | 9,707 | 12,503 | (2,796) | (22)% |
Other liabilities increased from €17.7 million to €20.4 million with an increase of €2.7 million due to the effect of various components, as summarised in the table below.
(€/000)
| Other liabilities | 12/31/2024 | 12/31/2023 | Change € | Change % |
|---|---|---|---|---|
| Amounts due to personnel | 14,871 | 11,899 | 2,972 | 25% |
| Debts related to servicing contracts | 3,503 | 3,754 | (251) | (7)% |
| Accrued expenses/deferred income and other debts | 2,036 | 2,054 | (18) | (1)% |
| Total | 20,410 | 17,707 | 2,703 | 15% |
Shareholders' Equity, which stood at €207.4 million (€129.2 million as at December 31, 2023), benefited from the capital increase under option successfully concluded in December 2024 (€143.1 million net of the related capitalised ancillary costs and income) in addition to the conversion into shares of 4 million convertibles bonds for a total value of €13.0 million as part of the acquisition price of the Gardant group. The shareholders' equity was also affected by the net increase of the stock option reserve accounted for pursuant to IFRS 2 (€0.9 million), the decrease in the revaluation reserve (€5.5 million), the increase in treasury shares (€3.2 million) as well as the loss for the period (€70.2 million).
| CONSOLIDATED DOVALUE S.P.A. DIRECTORS' REPORT DIRECTORS' REPORT 365 SUSTAINABILITY INTRODUCTION FINANCIAL FINANCIAL OF DOVALUE S.P.A. ON THE GROUP REPORT STATEMENTS STATEMENTS |
||||||||
|---|---|---|---|---|---|---|---|---|
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | -- | -- | -- | -- | -- | -- | -- | -- |
| (€/000) | ||
|---|---|---|
| Net Working Capital | 12/31/2024 | 12/31/2019 |
| Trade receivables | 80,458 | 80,191 |
| Trade payables | (52,446) | (29,977) |
| Total | 28,012 | 50,214 |
The figure for the period stood at €28.0 million, down 44% compared to December 2023 (€50.2 million). In terms of revenues over the last 12 months, the value therefore stood at 20%, a decrease compared to the amount recorded at the end of 2023 (36%).
| (€/000) | ||||||
|---|---|---|---|---|---|---|
| Net Financial Position | 12/31/2024 | 12/31/2023 | ||||
| A | Cash | 130,673 | 57,326 | |||
| B | Liquidity | 130,673 | 57,326 | |||
| C | Current bank debts | (65,384) | (105) | |||
| D | Bonds issued - current | (4,163) | (14,602) | |||
| E | Transaction costs | (13,114) | - | |||
| F | Current debts | 68,830 | 141,789 | |||
| G | Net current financial position (B)+(C )+(D)+(E)+(F) | 116,842 | 184,408 | |||
| H | Non-current bank debts | (368,617) | - | |||
| I | Bonds issued - non current | (294,332) | (552,860) | |||
| L | Non-Current debts | 75,550 | 11,350 | |||
| M | Liabilities on intercompany current accounts | (46,110) | - | |||
| N | Net financial position (G)+(H)+(I)+(L)+(M) | (516,667) | (357,102) |
The net financial position at the end of December 2024 was still a negative amount of €516.7 million compared to a negative €357.1 million at the end of 2023.
The trend for the year was characterised by planned investments of approximately €7 million, the movement of working capital as described above and financial charges of €22.0 million. In the last quarter of the year, the acquisition of Gardant was completed, which involved a cash disbursement of €180.6 million, net of the net financial position of the former Gardant group, an increase of reserved capital for 20% of the capital of the new Group equal to €13.0 million, a capital increase under option of €151.3 million and a new package of bank loans for a total of €526.0 million, also aimed at the bond refinancing in place. Regarding this transaction, as of December 31, 2024, there are outstanding liabilities for unpaid transaction costs amounting to €13.1 million, impacting the net current financial position.
During the year, other movements were recorded due to the buy-back of treasury shares for €3.4 million and €22.4 million were deposited by the Company relating to the arbitration in Spain, then collected by the Spanish subsidiary (for more details, please refer to the Consolidated Financial Statements of the doValue Group, Illustrative Notes, section "Operational risks - Legal and tax risks").
| 366 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|
|---|---|---|---|---|---|---|---|
Therefore, as a result of the main changes described above, the item "Current account cash and cash equivalents" amounted to €130.7 million, compared to €57.3 million at the end of 2023.
In addition to the current cash levels, the Company has €123.5 million in credit lines, which therefore bring the available liquidity to approximately €254.2 million.
The current net financial position is a positive figure of €116.8 million (€184.4 million at the end of 2023) and is positively impacted by the cash flow generated in relation to the capital increase and the loans received as set out above.

REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
367 SUSTAINABILITY
CONSOLIDATED DIRECTORS' REPORT OF DOVALUE S.P.A.
FINANCIAL STATEMENTS DOVALUE S.P.A. FINANCIAL STATEMENTS

Please refer to the Director's Report on the Group.

CONSOLIDATED FINANCIAL STATEMENTS DIRECTORS' REPORT OF DOVALUE S.P.A.

Please refer to the Director's Report on the Group.

CONSOLIDATED FINANCIAL STATEMENTS
369 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
DIRECTORS' REPORT OF DOVALUE S.P.A.

STATEMENTS
Please refer to the Director's Report on the Group.
Rome, March 20, 2025 The Board of Directors


370 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

STATEMENTS
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| NPE revenues | 108,259 | 107,882 |
| o.w. Revenue from contracts with customers | 108,259 | 107,882 |
| Co-investment revenues | 1,354 | 1,274 |
| o.w. Financial (expense)/income | 1,354 | 1,274 |
| Value added services | 30,665 | 31,973 |
| o.w. Financial (expense)/income | 3 | 3 |
| o.w. Revenue from contracts with customers | 3,439 | 3,758 |
| o.w. Other revenue | 27,041 | 26,536 |
| o.w. Other operating (expense)/income | 182 | 1,676 |
| Gross revenues | 140,278 | 141,129 |
| NPE Outsourcing fees | (5,276) | (6,535) |
| o.w. Costs for services rendered | (5,296) | (6,535) |
| o.w. Administrative expenses | (1) | - |
| o.w. Other revenue | 21 | - |
| Value added services Outsourcing fees | (18,284) | (13,557) |
| o.w. Costs for services rendered | (74) | (66) |
| o.w. Administrative expenses | (18,210) | (13,437) |
| o.w. Other operating (expense)/income | - | (54) |
| Net revenues | 116,718 | 121,037 |
| Staff expenses | (79,084) | (74,277) |
| o.w. Personnel expenses | (79,439) | (74,301) |
| o.w. Other revenue | 355 | 24 |
| Administrative expenses | (25,459) | (21,235) |
| o.w. Personnel expenses | (553) | (448) |
| o.w. Personnel expenses - o.w. SG&A | (553) | (448) |
| o.w. Administrative expenses | (30,265) | (25,889) |
| o.w. Administrative expenses - o.w. IT | (12,177) | (11,491) |
| o.w. Administrative expenses - o.w: Real Estate | (1,469) | (1,315) |
| o.w. Administrative expenses - o.w. SG&A | (16,619) | (13,083) |
| o.w. Other operating (expense) | (92) | (8) |
| o.w. Other operating (expense)/income of which: SG&A | (92) | (8) |
| o.w. Other revenue | 5,451 | 5,110 |
| o.w. Other revenue - o.w. IT | 3,562 | 3,548 |
| o.w. Other revenue - o.w. SG&A | 1,889 | 1,562 |
| Total "o.w. IT" | (8,615) | (7,943) |
| Total "o.w. Real Estate" | (1,469) | (1,315) |
| Total "o.w. SG&A" | (15,375) | (11,977) |
| Operating expenses | (104,543) | (95,512) |
Continue

| 12/31/2024 | 12/31/2023 | |
|---|---|---|
| EBITDA | 12,175 | 25,525 |
| EBITDA Margin | 9% | 18% |
| Non-recurring items included in EBITDA | (3,001) | (1,198) |
| EBITDA excluding non-recurring items | 15,177 | 26,723 |
| EBITDA Margin excluding non-recurring items | 11% | 19% |
| Net write-downs on property, plant, equipment and intangibles | (13,291) | (13,278) |
| o.w. Depreciation, amortisation and impairment | (13,822) | (13,843) |
| o.w. Other operating (expense)/income | 531 | 565 |
| Net Provisions for risks and charges | (6,302) | (5,520) |
| o.w. Personnel expenses | (4,030) | (4,065) |
| o.w. Provisions for risks and charges | 1,194 | (1,732) |
| o.w. Other operating (expense)/income | (62) | 125 |
| o.w. Depreciation, amortisation and impairment | (3,404) | 152 |
| Net Write-downs of loans | (561) | 139 |
| o.w. Depreciation, amortisation and impairment | (680) | 24 |
| o.w. Other revenue | 119 | 115 |
| Profit (loss) from equity investments | (36,843) | - |
| o.w. Profit (loss) from equity investments | (36,843) | - |
| EBIT | (44,822) | 6,866 |
| Net income (loss) on financial assets and liabilities measured at fair value | (2,821) | (2,809) |
| o.w. Financial (expense)/income | (2,821) | (2,809) |
| Financial interest and commissions | (21,978) | 652 |
| o.w. Financial (expense)/income | (26,995) | (21,801) |
| Dividends income similar revenue | 5,017 | 22,453 |
| EBT | (69,621) | 4,709 |
| Non-recurring items included in EBT | (8,882) | (8,302) |
| EBT excluding non-recurring items | (60,740) | 13,012 |
| Income tax | (546) | (7,645) |
| o.w. Administrative expenses | (1,431) | (1,592) |
| o.w. Income tax expense | 885 | (6,053) |
| Profit (Loss) for the year | (70,167) | (2,936) |

372 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Cash and liquid securities | 130,673 | 57,326 |
| Cash and cash equivalents | 130,673 | 57,326 |
| Financial assets | 178,857 | 198,720 |
| Non-current financial assets | 110,027 | 56,931 |
| Current financial assets | 68,830 | 141,789 |
| Equity investments | 643,525 | 400,939 |
| Equity investments | 643,525 | 400,939 |
| Property, plant and equipment | 11,717 | 13,576 |
| Property, plant and equipment | 11,716 | 13,575 |
| Inventories | 1 | 1 |
| Intangible assets | 16,330 | 17,439 |
| Intangible assets | 16,330 | 17,439 |
| Tax assets | 51,596 | 59,716 |
| Deferred tax assets | 42,204 | 53,730 |
| Other current assets | 3,338 | 1,828 |
| Tax assets | 6,054 | 4,158 |
| Trade receivables | 80,458 | 80,191 |
| Trade receivables | 80,458 | 80,191 |
| Assets held for sale | 10 | 10 |
| Assets held for sale | 10 | 10 |
| Other assets | 7,121 | 4,611 |
| Other current assets | 6,902 | 4,317 |
| Other non-current assets | 219 | 294 |
| Total Assets | 1,120,287 | 832,528 |
| Financial liabilities: due to banks | 732,497 | 562,628 |
| Loans and other financing non-current | 662,949 | 552,860 |
| Loans and other financing current | 69,548 | 9,768 |
| Other financial liabilities | 90,844 | 72,669 |
| Loans and other financing current | 46,109 | 4,939 |
| Other non-current financial liabilities | 29,822 | 30,517 |
| Other current financial liabilities | 14,913 | 37,213 |
| Trade payables | 52,446 | 29,977 |
| Trade payables | 52,446 | 29,977 |
| Tax Liabilities | 2,730 | 3,303 |
| Deferred tax liabilities | 20 | 20 |
| Other current liabilities | 2,710 | 3,283 |
| Employee Termination Benefits | 4,286 | 4,527 |
| Employee benefits | 4,286 | 4,527 |
| Provision for risks and charges | 9,707 | 12,503 |
| Provisions for risks and charges | 9,707 | 12,503 |
| Other liabilities | 20,410 | 17,707 |
| Other current liabilities | 18,343 | 15,127 |
| Other non-current liabilities | 2,067 | 2,580 |
| Total Liabilities | 912,920 | 703,314 |
Continue
| 373 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|
|---|---|---|---|---|---|---|---|
| 12/31/2024 | 12/31/2023 | |
|---|---|---|
| Share capital | 68,614 | 41,280 |
| Share capital | 68,614 | 41,280 |
| Share premium | 128,800 | - |
| Share premium | 128,800 | - |
| Reserves | 89,468 | 96,965 |
| Valuation reserve | (8,633) | (3,144) |
| Other reserves | 98,101 | 100,109 |
| Treasury shares | (9,348) | (6,095) |
| Treasury shares | (9,348) | (6,095) |
| Profit (loss) for the year | (70,167) | (2,936) |
| Profit (loss) for the year | (70,167) | (2,936) |
| Net Equity | 207,367 | 129,214 |
| Total Liabilities and Net Equity | 1,120,287 | 832,528 |

374
| FINANCIAL STATEMENTS | 375 |
|---|---|
| ILLUSTRATIVE NOTES | 381 |
| ACCOUNTING POLICIES | 382 |
| INFORMATION ON THE BALANCE SHEET | 396 |
| INFORMATION ON THE INCOME STATEMENT | 422 |
| INFORMATION ON RISKS AND RISK MANAGEMENT POLICIES | 430 |
| SEGMENT REPORTING | 440 |
| BUSINESS COMBINATIONS | 442 |
| RELATED-PARTY TRANSACTIONS | 444 |
| ANNEXES | 448 |
| PROPOSED ALLOCATION OF RESULT FOR THE YEAR | 450 |
| CERTIFICATIONS AND REPORTS | 452 |
| CERTIFICATIONS OF THE FINANCIAL REPORTING OFFICER | 453 |
| INDEPENDENT AUDITORS' REPORT | 454 |
| BOARD OF STATUTORY AUDITORS' REPORT | 461 |
375

DIRECTORS' REPORT OF DOVALUE S.P.A.
CONSOLIDATED FINANCIAL STATEMENTS

DOVALUE S.P.A. FINANCIAL STATEMENTS
BALANCE SHEET
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
| NOTE | 12/31/2024 | 12/31/2023 | |
|---|---|---|---|
| Non-current assets | |||
| Intangible assets | 1 | 16,330,303 | 17,438,908 |
| Property, plant and equipment | 2 | 11,716,327 | 13,575,211 |
| Equity investments | 3 | 643,525,499 | 400,939,089 |
| Non-current financial assets | 4 | 110,027,144 | 56,930,609 |
| Deferred tax assets | 5 | 42,204,228 | 53,730,025 |
| Other non-current assets | 6 | 218,537 | 293,727 |
| Total non-current assets | 824,022,038 542,907,569 | ||
| Current assets | |||
| Inventories | 7 | 701 | 701 |
| Current financial assets | 4 | 68,829,757 | 141,788,629 |
| Trade receivables | 8 | 80,458,071 | 80,191,188 |
| Tax assets | 9 | 6,053,066 | 4,158,492 |
| Other current assets | 6 | 10,240,482 | 6,145,254 |
| Cash and cash equivalents | 10 | 130,672,577 | 57,325,611 |
| Total current assets | 296,254,654 289,609,875 | ||
| Assets held for sale | 11 | 10,000 | 10,000 |
| TOTAL ASSETS | 1,120,286,692 832,527,444 | ||
| Shareholders' Equity | |||
| Share capital | 68,614,036 | 41,280,000 | |
| Share premium | 128,800,186 | - | |
| Valuation reserve | (8,632,733) | (3,144,270) | |
| Other reserves | 98,101,254 | 100,108,831 | |
| Treasury shares | (9,347,555) | (6,095,251) | |
| Profit (loss) for the year | (70,167,276) | (2,936,290) | |
| Net Equity | 12 | 207,367,912 129,213,020 | |
| Total Net Equity | 207,367,912 129,213,020 | ||
| Non-current liabilities | |||
| Loans and other financing | 13 | 662,948,742 | 552,860,403 |
| Other non-current financial liabilities | 14 | 29,822,036 | 30,517,088 |
| Employee benefits | 15 | 4,286,108 | 4,526,995 |
| Provisions for risks and charges | 16 | 9,706,740 | 12,503,395 |
| Deferred tax liabilities | 5 | 19,945 | 19,945 |
| Other non-current liabilities | 18 | 2,067,112 | 2,580,263 |
| Total non-current liabilities | 708,850,683 603,008,089 | ||
| Current liabilities | |||
| Loans and other financing | 13 | 115,656,660 | 14,707,082 |
| Other current financial liabilities | 14 | 14,912,576 | 37,213,360 |
| Trade payables | 17 | 52,446,038 | 29,976,914 |
| Other current liabilities | 18 | 21,052,823 | 18,408,979 |
| Total current liabilities | 204,068,097 100,306,335 | ||
| Total liabilities | 912,918,780 703,314,424 | ||
| Total Net Equity and liabilities | 1,120,286,692 832,527,444 |
(€)
DIRECTORS' REPORT OF DOVALUE S.P.A.
CONSOLIDATED FINANCIAL STATEMENTS

DOVALUE S.P.A. FINANCIAL STATEMENTS
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
| (€) | NOTE | 12/31/2024 | 12/31/2023 |
|---|---|---|---|
| Revenue from contracts with customers | 21 | 111,698,309 | 111,639,718 |
| Other revenue | 22 | 32,987,223 | 31,784,617 |
| Total revenue | 144,685,532 | 143,424,335 | |
| Costs for services rendered | 23 | (5,369,978) | (6,601,109) |
| Personnel expenses | 24 | (84,022,012) | (78,813,949) |
| Administrative expenses | 25 | (49,907,013) | (40,917,745) |
| Other operating (expense)/income | 26 | 558,591 | 2,303,804 |
| Depreciation, amortisation and impairment | 27 | (17,906,016) | (13,667,315) |
| Provisions for risks and charges | 28 | 1,194,324 | (1,731,628) |
| Total costs | (155,452,104) | (139,427,942) | |
| Operating income | (10,766,572) | 3,996,393 | |
| Financial (Expense)/Income | 29 | (28,459,383) | (23,332,538) |
| Profit (loss) from equity investments | 30 | (36,843,153) | - |
| Dividends and ordinary similar income | 31 | 5,016,832 | 22,453,000 |
| Profit (Loss) before tax | (71,052,276) | 3,116,855 | |
| Income tax expense | 32 | 885,000 | (6,053,145) |
| Net profit (loss) from continuing operations | (70,167,276) | (2,936,290) | |
| Profit (Loss) for the year | (70,167,276) | (2,936,290) | |

| (€) |
|---|
| 12/31/2024 | 12/31/2023 | |
|---|---|---|
| Profit (Loss) for the year | (70,167,276) | (2,936,290) |
| Other comprehensive income after tax not recyclable to profit or loss Equity instruments designated at fair value through comprehensive income Defined-benefit plans |
(5,538,779) 50,316 |
(2,006,202) (40,406) |
| Total other comprehensive income after tax | (5,488,463) | (2,046,608) |
| Comprehensive income | (75,655,739) | (4,982,898) |
CONSOLIDATED FINANCIAL STATEMENTS

ON THE GROUP
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS

(€)
| Other reserves | ||||||||
|---|---|---|---|---|---|---|---|---|
| Share capital |
Share premium |
Valuation reserve |
Reserves from profit and/or with holding tax |
Other | Treasury shares |
Net profit (loss) for the year |
Total Net Equity |
|
| Initial balance | 41,280,000 | - | (3,144,270) | 25,514,114 | 74,594,717 | (6,095,251) | (2,936,290) | 129,213,020 |
| Allocation of the previous year profit to reserves |
- | - | - | - | (2,936,290) | - | 2,936,290 | - |
| Issue of new shares | 27,334,036 | 128,800,186 | - | - | - | - | - | 156,134,222 |
| Acquisition of treasury shares | - | - | - | - | - | (3,420,701) | - | (3,420,701) |
| Stock options | - | - | - | 20,323 | 908,390 | 168,397 | - | 1,097,110 |
| Comprehensive income of the year |
- | - | (5,488,463) | - | - | - | (70,167,276) | (75,655,739) |
| Final balance | 68,614,036 128,800,186 | (8,632,733) | 25,534,437 | 75,566,817 | (9,347,555) | (70,167,276) | 207,367,912 |
Share capital Share premium Valuation reserve Other reserves Treasury shares Net profit (loss) for the year Total Net Equity Reserves from profit and/or with holding tax Other Initial balance 41,280,000 - (1,097,662) 25,211,070 109,657,892 (4,332,158) 19,470,926 190,190,068 Dividends and other payouts - - - - (28,029,503) - (19,470,926) (47,500,429) Acquisition of treasury shares - - - - - (2,115,041) - (2,115,041) Stock options - - - 303,044 (7,033,672) 351,948 - (6,378,680) Comprehensive income of the year - - (2,046,608) - - - (2,936,290) (4,982,898) Final balance 41,280,000 - (3,144,270) 25,514,114 74,594,717 (6,095,251) (2,936,290) 129,213,020 (€)
12/31/2024 12/31/2023

(€)
| Non-current assets | ||
|---|---|---|
| Profit (loss) for the year before tax | (71,052,276) | 3,116,855 |
| Adjustments to reconcile the profit (loss) before tax with the net financial flows: | 77,661,377 | 10,382,410 |
| Capital gains/losses on financial assets/liabilities held for trading and on financial assets/liabilities measured at fair value through profit or loss (+/-) |
2,728,085 | 2,809,059 |
| Depreciation, amortisation and impairment | 17,906,016 | 13,419,039 |
| Change in net provisions for risks and charges | (1,194,324) | 1,846,062 |
| Financial (Expense)/Income | 25,731,297 | 20,523,479 |
| Profit/loss on equity interests and investments | 31,826,321 | (22,453,000) |
| Costs for share-based payments | 663,982 | (5,762,229) |
| Change in working capital | 18,130,850 | 12,878,284 |
| Change in trade receivables | (4,343,324) | 4,027,270 |
| Change in trade payables | 22,474,174 | 8,851,014 |
| Change in financial assets and liabilities | 2,821,347 | 2,487,087 |
| Other assets mandatorily measured at fair value | 2,762,029 | 2,302,440 |
| Financial assets measured at amortised cost | 59,318 | 184,647 |
| Other changes: | (38,002,296) | (18,534,160) |
| Interests paid | (31,511,470) | (23,989,995) |
| Interests received | 7,679,076 | 8,914,593 |
| Other changes in other assets/other liabilities | (14,169,902) | (3,458,758) |
| Cash flows generated by operations | (10,440,998) | 10,330,476 |
| Investing activities | ||
| Dividends collected on equity investments | 5,016,832 | 22,453,000 |
| Sales of inventories | - | 54,000 |
| Purchases of property, plant and equipment | (207,404) | (126,805) |
| Purchases of intangible assets | (6,659,373) | (5,651,630) |
| Purchases of subsidiaries and business units | (201,960,510) | (21,520,248) |
| Net cash flows used in investing activities | (203,810,455) | (4,791,683) |
| Funding activities | ||
| Issues/purchases of treasury shares | (3,420,700) | (2,115,041) |
| Issues/purchases of equity instruments | 156,134,222 | - |
| Distribution of dividends and other | - | (47,500,429) |
| Loans obtained | 431,146,057 | - |
| Loans disbursed | (72,000,000) | - |
| Repayment of loans | (264,000,000) | (4,480,124) |
| Collections of loans disbursed | - | 41,186,254 |
| Payment of principal portion of lease liabilities | (5,925,087) | (5,538,687) |
| Changes in intercompany current account | 45,663,927 | (44,123,608) |
| Net cash flows used in funding activities | 287,598,419 | (62,571,635) |
| Net liquidity in the year | 73,346,966 | (57,032,842) |
| Reconciliation | ||
| Cash and cash equivalents at the beginning of the year | 57,325,611 | 114,358,453 |
| Net liquidity in the year | 73,346,966 | (57,032,842) |
| Cash and cash equivalents at the end of the year | 130,672,577 | 57,325,611 |


382



CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
| Name of the reporting entity or other means of identification: |
doValue S.p.A. |
|---|---|
| Headquarters of the entity: | Italy |
| Legal form of the entity: | Joint-stock company |
| Country of registration: | Italy |
| Address of the entity's registered office: | Viale dell'Agricoltura, 7 - 37135 Verona |
| Main place of business: | Italy |
| Description of the nature entity's operations and principal transactions: |
The activities of doValue are concentrated on the supply of services for banks and investors through the entire life cycle of loans and Real Estate assets ("Servicing") |
| Homepage of the reporting entity: | www.dovalue.it |
| Entity LEI code: | 8156007AF7DB5FE05555 |
These Financial Statements as at December 31, 2024 were prepared, in application of Italian Legislative Decree no. 38 of February 28, 2005, in accordance with the IAS/IFRS International Financial Reporting Standards issued by the International Accounting Standards Board (IASB), including the related interpretations of the International Financial Reporting Interpretations Committee (IFRIC) previously called the "Standing Interpretations Committee" (SIC), which, at the end date of the financial statements of the Company, were approved by the European Commission, as established by EU Regulation no. 1606 of July 19, 2002.
In terms of interpretation and support in the application, the following documents were used:
As required by IAS 8, the paragraph "New accounting standards" reports the new international accounting standards and the amendments to standards already in force, the application of which became mandatory from the 2024 financial year.
The Financial Statements are accompanied by the Certification of the Financial Reporting Officer pursuant to Article 154-bis of Italian Legislative Decree 58/1998 and have undergone audit by the audit firm EY S.p.A. in accordance with Italian Legislative Decree no. 39 of January 27, 2010.
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

STATEMENTS
The Financial Statements were prepared using the euro as the currency of account, in accordance with Article 5, paragraph 2, of Legislative Decree 38/2005, and consist of:
and it is accompanied by the relevant comparative information as at December 31, 2023, and the Directors' Report.
In the balance sheet, assets and liabilities are classified on a "current/non-current" basis with assets classified as held for sale and liabilities included in a disposal group classified as held for sale presented separately. Current assets, which include cash and cash equivalents, are those that are expected to be realised, sold or consumed in the Company's normal operating cycle; current liabilities are those that are expected to be settled in the Company's normal operating cycle.
The income statement presents a classification of costs by nature, while a separate statement has been prepared for the statement of comprehensive income.
The cash flow statement is prepared using the indirect method, with cash flows from operating, investing and financing activities presented separately.
The amounts stated are expressed in euro unless otherwise specified.
These Financial Statements have been prepared in application of the framework established by IAS 1 and the specific accounting standards approved by the European Commission and illustrated in the Section "Main items of the financial statements" of these Notes.
The Financial Statements were prepared on a going concern basis in accordance with the provisions of IAS 1, and in compliance with the principles of accrual accounting, the relevance and materiality of accounting information and the prevalence of economic substance over legal form and with a view to fostering consistency with future presentations. Assets and liabilities and costs and revenues are not offset against each other unless required or permitted by an international accounting standard. Comparative information for the previous year is shown for all figures in the comparative financial statements; changes to comparative figures are only made where they are considered to be material.
The criteria adopted in these financial statements as at December 31, 2024, for the recognition, classification, measurement and derecognition of assets and liabilities and the recognition of costs and revenues have not been updated from those adopted in the preparation of the financial statements as at December 31, 2023.
No exceptions were made to the application of IAS/IFRS accounting standards.
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
385 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
In accordance with the provisions of IAS 10, following the closing date of the year and up to the approval of these financial statements, no significant events occurred that would require an adjustment to the results presented in the Financial Statements.
Please refer to the Directors' Report for a description of the significant events occurred after the end of the year.
Please refer to the paragraph in the Consolidated Financial Statements of the doValue Group, Illustrative notes, 2. Accounting policies, General information, Other matters, Macroeconomic context and climate-related imatters, which is understood to be fully incorporated herein.
In preparing the Financial Statements as at December 31, 2024, the Directors considered the going concern assumption appropriate as, in their opinion, although in the presence of uncertainties linked to the current macroeconomic context, no uncertainties have emerged related to events or circumstances that, considered individually or as a whole, could give rise to doubts regarding the business as a going concern. The assessment took into account the Company's equity, financial position as well as the outlook of the operations; the possible presence of events or conditions linked to the climate, which may have an impact on the Company as a going concern was also assessed, also noting the absence of such cases.
Please also refer to the specific paragraph of the Directors' Report.
The application of accounting policies sometimes involves the use of estimates and assumptions that affect the amounts recorded in the financial statements and the disclosures regarding contingent assets and liabilities. For the purposes of the assumptions underlying estimates, we consider all information available at the date of preparation of the financial statements and any assumptions considered reasonable in the light of past experience and current conditions in the financial markets.
More specifically, estimation processes were adopted to support the book value of certain items recognised in the Financial Statements as at December 31, 2024, as required by the accounting standards. These processes are essentially based on estimates of future recoverability of the values recognised and were conducted on a going concern basis. These processes supported the book values recognised as at December 31, 2024. Estimates and assumptions are reviewed regularly.
By to their nature, even if reasonable, the estimates and assumptions made might not hold in future scenarios in which the Company may operate. Accordingly, future results may differ from the estimates made for the purpose of preparing the financial statements, with the consequent probable need to make adjustments that currently cannot be foreseen or estimated to the book value of the assets and liabilities recognised in the financial statements.
The following Sections discuss the key accounting policies for the purposes of providing a true and fair representation of the Company's financial position and performance, both with regard to the materiality of the values in the financial statements and the considerable judgement required in performing the assessments.
DIRECTORS' REPORT OF DOVALUE S.P.A.
CONSOLIDATED FINANCIAL STATEMENTS
DOVALUE S.P.A. FINANCIAL STATEMENTS
Impairment testing is performed at least quarterly on equity investments in subsidiaries.
Through the DCF method (known as Discounted Cash Flow) it is possible to determine the value of the investment through the sum of its future cash flows, discounted using a special rate.
For the purpose of carrying out the tests, we have taken into account the prospective report included in the 2024- 2026 Group Business Plan approved by the Board of Directors on March 20, 2024 and updated in relation to the 2025 budget approved by the Board of Directors on January 30, 2025, which incorporate the most recent scenario assumptions collected by the subsidiaries as they consider the performance of the main market and macroeconomic variables, estimating their effects from a prospective basis. With reference to the subsidiary doValue Spain, the test was performed on the basis of new projections approved by the Board of Directors on February 27, 2025, which reflect the impact on the business plan data of the new business actually secured during 2024, as well as updated volume and contract assumptions included in the 2025 budget.On the other hand, with regard to the impairment test of the subsidiary Gardant, the prospective report was considered in line with the buyer case relating to the acquisition, revised with actual 2024 data and the 2025 budget approved in January 2025.
However, it should be noted that the parameters and information used to test the recoverability of equity investments (in particular the cash flow forecast for the various subsidiaries, as well as the discount rates used) are significantly influenced by macroeconomic conditions and market developments as well as the behaviour of counterparties, which could change unpredictably.
doValue, while taking into account the difficulty inherent in formulating forecasts, even in the short or medium term, in the current climate of significant uncertainty, carried out the impairment test as indicated by the international accounting standard IAS 36 "Impairment of assets".
Testing was conducted on the book value as at December 31, 2024 on the equity investments of the subsidiaries doValue Spain, doValue Greece and Gardant. The tests revealed impairment losses of €36.8 million for the subsidiary doValue Spain only, mainly due to the prospective scenario as mentioned above.
Specifically, the discounting rate is the WACC (weighted average cost of capital), at 6.7% for doValue Spain, 7.3% for doValue Greece and 6.7% for Gardant.
For the sake of completeness, analysis was also carried out on the sensitivity of values obtained with the DCF method in relations to changes in the average cost of capital (WACC), the long-term sustainable growth rate as well as EBITDA and cash flows. This analysis confirmed that even in the event of stress, no further impairment was identified.

CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
Sales revenues associated with servicing contracts for the recovery of receivables managed under mandate are recognised on an accruals basis based on the activities carried out by the Company, using IT procedures and complex accounting processes that take account of the different contractual terms of each mandate. Servicing contracts contain numerous clauses specifying the rights and duties of doValue in relations with the participating customers, which can generate income on the one hand and contingent liabilities on the other connected with the possibility of non-performance of contractual obligations.
The amount of the estimated variable consideration is included in the transaction price in total or only to the extent that it is highly probable that when the uncertainty associated with the variable consideration is subsequently resolved, a significant downward adjustment of the amount of the cumulative revenues recorded will not occur.
At end of the period, revenues accrued that have not yet been manifestly accepted by the customer are recognised. Depending on the terms of contract and the established practice, that acceptance may take the form of the issuance of an invoice or an explicit notice.
At the date of preparation of these Financial Statements, the portion of servicing revenues without such manifest acceptance amounted to 18% of total amounts to be invoiced as at December 31, 2024 and to 8% of the aggregate item Total Revenues in the income statement.
In addition, any certain or contingent liabilities must be prudentially determined in order to assess compliance with the obligations set out in the servicing contracts, taking due account of natural differences in interpretation of contractual clauses in the context of actual recovery operations.
In the presence of financial instruments not listed on active markets or illiquid and complex instruments, it is necessary to adopt appropriate valuation processes that require the use of a certain degree of judgement concerning the choice of valuation models and the related input parameters, which may sometimes not be observable on the market.
A degree of subjectivity is present in the valuation on whether it is possible to observe or not certain parameters and the consequent classification in correspondence with the levels of the fair value hierarchy.
With particular reference to valuation methods and the unobservable inputs that may be used in fair value measurements, please see the specific Section "Information on fair value".
The Company has significant deferred tax assets mainly arising from temporary differences between the date on which certain business costs are recognised in the income statement and the date on which the same costs can be deducted. Deferred tax assets are written down to the extent that they are deemed unrecoverable given the outlook for performance and the resulting expected taxable income, taking due account of tax legislation, which allows those assets to be converted into tax credits under certain conditions, regardless of the Company's ability to generate future profits. In the Assets Section on tax assets and tax liabilities in these Illustrative Notes, information is provided on the nature and checks carried out with regard to the recognition of deferred tax assets.
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

The complexity of the situations that underline the existing disputes, along with the difficulties in the interpretation of applicable law, makes it difficult to estimate the liabilities that may result when pending lawsuits are settled. The valuation difficulties concern what may be due and how much time will elapse before liabilities materialise and are particularly evident if the procedure launched is in the initial phase and/or its preliminary investigation is in progress. For information about the Company's main risk positions, please refer to the "Information on risks and Risk Management Policies", "Operational risks - Legal and tax risks" section.
For the preparation of these Financial Statements, the Company adopted certain international accounting standards for the first time and amendments to the accounting standards already in effect that are to be applied for financial years beginning from January 1, 2024, a list of which is provided below, noting that these changes have not materially affected the balance sheet or income statement amounts reported:
On October 24, 2024, ESMA published the Public Statement "European common enforcement priorities for 2024 corporate reporting" which establishes the application priorities of common interest for European issuers in the 2024 annual financial reports of companies listed on regulated markets of the European Economic Area.
The following are the new international accounting standards and the amendments to accounting standards already in force which, at the date of preparation of this financial report, had already been approved by the European Union, but which will enter into force after December 31, 2024 and for which the Company did not use, in the cases envisaged, of early application:
• Amendments to IAS 21 The Effects of Changes in Foreign exchange rates: Lack of Exchangeability (Approval Regulation: 2862/2024). Date of entry into effect: January 1, 2025.
Lastly, the new international accounting standards or amendments to the accounting standards already in effect, issued by IASB, but still not endorsed by the European Union, are reported below:
CONSOLIDATED FINANCIAL STATEMENTS
389 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
Please refer to paragraph of the Consolidated Financial Statements of the doValue Group, Illustrative notes, Accounting policies, General information, Material accounting policies information, Intangible assets, which is understood to be fully reported here.
Please refer to paragraph of the Consolidated Financial Statements of the doValue Group, Illustrative notes, Accounting policies, General information, Material accounting policies information, Property, plant and equipment, which is understood to be fully reported here.
The criteria for initial recognition and subsequent measurement of equity investments of the financial statement, are governed by IAS 27 – Separate Financial Statements; while for the identification of the Investments in Associates and Joint Ventures reference is made to IFRS 10 – Consolidated Financial Statements, to IAS 28 – Investments in Associates and Joint Ventures and to IFRS 11 – Joint Arrangements.
The remaining equity investments – other than subsidiaries, associates and joint ventures, and any reported under Assets held for sale and Liabilities associated with assets held for sale – are classified among financial assets depending on the category to which they belong.
Entities in which doValue holds direct or indirect control are considered subsidiaries. Control over an entity is achieved when the Company is exposed to or entitled to variable returns from its relationship with the entity being invested in and, at the same time, has the ability to affect those returns by exercising its power over that entity.
In order to ascertain the existence of control, the following factors are considered:
It is generally presumed that holding a majority of voting rights gives the investor control over the investee. When the Company holds less than a majority of voting rights (or similar rights), it considers all relevant facts and circumstances to determine whether it controls the investee, including:
CONSOLIDATED FINANCIAL STATEMENTS
390 SUSTAINABILITY
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
The Company reconsiders whether or not it has control of an investee if facts and circumstances indicate that there have been changes in one or more of the three elements relevant to the definition of control. Consolidation of a subsidiary begins when the Company obtains control and ceases when the Company loses control.
Please refer to paragraph of the Consolidated Financial Statements of the doValue Group, Illustrative notes, Accounting policies, General information, Material accounting policies information, Financial assets, Financial assets measured at fair value through profit or loss understood to be fully incorporated herein.
Please refer to the paragraph in the Consolidated Financial Statements of the doValue Group, illustrative notes, Accounting policies, General information, Material accounting policies information, Financial assets, Financial assets measured at fair value through other comprehensive income understood to be fully incorporated herein.
Please refer to the paragraph in the Consolidated Financial Statements of the doValue Group, Illustrative notes, Accounting policies, General information, Materila accounting policies information, Financial assets, Impairment of financial assets understood to be fully incorporated herein.
Please refer to the paragraph in the Consolidated Financial Statements of the doValue Group, illustrative notes, Accounting policies, General information, Material accounting policies information, Trade receivables and other current assets, understood to be fully incorporated herein.
Please refer to the paragraph in the Consolidated Financial Statements of the doValue Group, Illustrative notes, Accounting policies, General information, Material accounting policies information, Current and deferred taxation, understood to be fully incorporated herein.
Please refer to the paragraph in the Consolidated Financial Statements of the doValue Group, Illustrative notes, Accounting policies, General information, Material accounting policies information, Loans and other financing and other financial liabilities, understood to be fully incorporated herein.
Please refer to the paragraph in the Consolidated Financial Statements of the doValue Group, Illustrative notes, 2. Accounting policies, General information, Material accounting policies information, Provisions for risks and charges, understood to be fully incorporated herein.
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
391 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS

Please refer to the paragraph in the Consolidated Financial Statements of the doValue Group, Illustrative notes, Accounting policies, General information, Material accounting policies information, Employee benefits, understood to be fully incorporated herein.
Please refer to the paragraph of the Consolidated Financial Statements of the doValue Group, Illustrative notes, Accounting policies, General information, Material accounting policies information, Revenues from contracts with customers and other revenues, understood to be fully incorporated herein.
Please refer to the paragraph in the Consolidated Financial Statements of the doValue Group, Illustrative notes, Accounting policies, General information, Material accounting policies information, Other information, Treasury shares, understood to be fully incorporated herein.
Please refer to the paragraph in the Consolidated Financial Statements of the doValue Group, Illustrative notes, Accounting policies, General information, Material accounting policies information, Other information, Share-based payments, understood to be fully incorporated herein.

392 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT
CONSOLIDATED FINANCIAL STATEMENTS OF DOVALUE S.P.A.
DIRECTORS' REPORT DOVALUE S.P.A. FINANCIAL STATEMENTS

Paragraph 9 of IFRS 13 defines fair value as "the price that would be received for the sale of an asset or that would be paid for the transfer of a liability in an arm's length transaction at the measurement date".
Measurement at fair value assumes that the sale of an asset or transfer of a liability takes place in a principal market, which can be defined as the market with the highest trading volumes and levels for the asset/liability being measured. In the absence of a principal market, the most advantageous market should be taken as the reference, i.e. the market that maximises the amount that would be received in the sale of an asset or minimises the amount that would be paid in the transfer of a liability, after taking into account transaction costs.
With the aim of maximising the consistency and comparability of fair value measurements and related disclosures, IFRS 13 establishes a fair value hierarchy that divides the parameters used to measure fair value into three levels:
This classification aims to establish a hierarchy in terms of objectivity of the fair value according to the degree of discretion adopted, giving priority to the use of parameters observable on the market. The fair value hierarchy is also defined on the basis of the input data used in the fair value calculation models and not on the basis of the valuation models themselves.
The information required by IFRS 13 with regard to accounting portfolios measured at fair value on a recurring basis is shown below. For financial assets not measured at fair value, the Company believes that the carrying amount is a reasonable approximation of the fair value.
There were no assets or liabilities measured at fair value on a non-recurring basis at the date of preparation of the financial statements as at December 31, 2024.
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
ABSs are measured using the discounted cash flow model, which is based on an estimate of the cash flows paid by the security and an estimate of a spread for discounting.
Equities are assigned to Level 1 when an active market price considered liquid is available and to Level 3 when there are no prices or the prices have been suspended permanently. Such instruments are classified as Level 2 only if the volume of activity on the listing market is significantly reduced.
In the rare cases where equities are measured at cost as an approximation of fair value, an impairment loss is recognised if the cost exceeds the recoverable amount significantly and/or for a long time.
Funds are classified as Level 1 if they are listed on an active market; if this does not occur, they are classified as Level 3 and are assessed through a liquidity adjustment of the NAV based on the specific characteristics of the individual fund.
The fair value of derivatives not traded on an active market derives from the application of mark-to-model valuation techniques. When there is an active market for the input parameters to the valuation model of the different components of the derivative, the fair value is determined on the basis of their market prices. Valuation techniques based on observable inputs are classified as Level 2 while those based on significant unobservable inputs are classified as Level 3.
In order to assess positions for which market sources do not provide a directly observable market price, specific valuation techniques that are common in the market and described below are used.
The valuation techniques based on the discounted cash flow generally consist in determining an estimate of the future cash flows expected over the life of the instrument. The model requires the estimate of cash flows and the adoption of market parameters for the discount: the discount rate or margin reflects the credit and/or funding spread required by the market for instruments with similar risk and liquidity profiles, in order to define a "discounted value". The fair value of the contract is the sum of the discounted future cash flows.
A valuation technique that uses prices generated by market transactions involving assets, liabilities or groups of identical or comparable assets and liabilities.
ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
The NAV (Net Asset Value) is the difference between the total value of the fund's assets and its liabilities. An increase in NAV coincides with an increase in fair value. Shares of closed-end or non-readily liquid funds are classified as Level 3 and an adjustment for the illiquidity of the fund is reported in the NAV.
Financial instruments are assigned to a certain fair value level based on whether the inputs used for valuation are observable.
When the fair value is measured directly using an observable quoted price in an active market, the instrument will be classified within Level 1. When the fair value must be measured using a comparable approach or a pricing model, the instrument will be classified in either Level 2 or Level 3, depending on whether all significant inputs used in the valuation are observable.
In the choice between the different valuation techniques, the one that maximises the use of the observable inputs is used.
All transfers between the levels of the fair value hierarchy are made with reference to the end of the reporting period. The main factors that would prompt a transfer between fair value levels (both between Level 1 and Level 2 and within Level 3) include changes in market conditions and improvements in valuation models and the relative weights of unobservable inputs used in fair value measurement.
The following table reports the breakdown of assets and liabilities measured at fair value by fair value hierarchy input level.
Level 3 of the category "Financial assets measured at fair value through profit or loss" mainly includes:
Level 3 of the category "Financial assets recognised at fair value through comprehensive income" includes the value of the equity instruments relating to the minority interest in the above mentioned company BidX1 and in the Brazilian fintech company QueroQuitar S.A. for 9,31%, for which the Group applies the option for the designation at fair value through comprehensive income.
CONSOLIDATED STATEMENTS DIRECTORS' REPORT OF DOVALUE S.P.A.
FINANCIAL
DOVALUE S.P.A. FINANCIAL STATEMENTS
The fair value of these financial assets was determined on the basis of the contracts for the acquisition of equity interests and the economic-financial parameters that can be drawn from the long-term plans of the acquired companies. Since these parameters are not observable on the market (either directly or indirectly), these liabilities are classified under Level 3.
Level 3 of the category relating to the "Other financial liabilities" includes the Earn-out represented by the fair value of the liability relating to a portion of the acquisition price of doValue Greece, which is linked to the achievement of certain EBITDA targets over a ten-year period. The Earn-out represented by the fair value of the liabilities relating to a portion of the acquisition price of doValue Spain was closed following the resolution of the arbitration in Spain. The fair value of these financial liabilities was determined on the basis of the contracts for the acquisition of equity interests and the economic-financial parameters that can be drawn from the long-term plans of the acquired companies. Since these parameters are not observable on the market (either directly or indirectly), these liabilities are classified under Level 3.
| (€/000) | 12/31/2024 | 12/31/2023 | ||||
|---|---|---|---|---|---|---|
| Level 1 | Level 2 | Level 3 | Level 1 | Level 2 | Level 3 | |
| Financial assets measured at fair value through profit or loss |
- | - | 31,523 | - | - | 37,037 |
| Units in collective investment undertakings (CIUs) | - | - | 16,562 | - | - | 20,499 |
| Debt securities | - | - | 14,953 | - | - | 16,484 |
| Non-hedging derivatives | 8 | - | - | 54 | ||
| Financial assets measured at fair value through comprehensive income |
- | - | 2,626 | - | - | 8,165 |
| Equities | - | - | 2,626 | - | - | 8,165 |
| Total | - | - | 34,149 | - | - | 45,202 |
| Other financial liabilities | - | - | 33,264 | - | - | 54,668 |
| Earn-out | - | - | 33,264 | - | - | 54,668 |
| Total | - | - | 33,264 | - | - | 54,668 |




REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
397 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

| (€/000) | Software | Brands | Assets under development and payments on account |
Goodwill | Other intangible assets |
Total 12/31/2024 |
Total 12/31/2023 |
|---|---|---|---|---|---|---|---|
| Gross opening balances | 49,279 | 72 | 2,236 | - | - | 51,587 | 44,549 |
| Initial reduction in value | (34,128) | (20) | - | - | - | (34,148) | (26,642) |
| Net opening balances | 15,151 | 52 | 2,236 | - | - | 17,439 | 17,907 |
| Changes in gross balance | 6,875 | - | (245) | - | - | 6,630 | 7,038 |
| Purchases | 4,987 | - | 1,672 | - | - | 6,659 | 7,158 |
| Other changes | 1,888 | - | (1,917) | - | - | (29) | (120) |
| Changes in reduction in value | (7,735) | (4) | - | - | - | (7,739) | (7,506) |
| Amortisation | (7,735) | (4) | - | - | - | (7,739) | (7,543) |
| Other changes | - | - | - | - | - | - | 37 |
| Gross closing balances | 56,154 | 72 | 1,991 | - | - | 58,217 | 51,587 |
| Final reduction in value | (41,863) | (24) | - | - | - | (41,887) | (34,148) |
| Net closing balances | 14,291 | 48 | 1,991 | - | - | 16,330 | 17,439 |
The changes in gross balance include "purchases", which during the year were concentrated on the development of the IT platform, with an increase in the "software" and "assets under development and payments on account" categories totalling €6.7 million, mainly referring to the capitalisation of costs connected to IT projects.
The "other changes", which affect the "software" and "assets under development and payments on account" categories, relate to the reclassification of assets between the two categories in connection with the entry into use of software.
The changes in reduction in value exclusively consist of the amortisation charges for the year of €7.7 million.
DIRECTORS' REPORT OF DOVALUE S.P.A.
CONSOLIDATED FINANCIAL STATEMENTS

DOVALUE S.P.A. FINANCIAL STATEMENTS
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
| (€/000) | Buildings | Furniture | Electronic Systems |
Assets under develop ment and payments on account |
Other | Total 12/31/2024 |
Total 12/31/2023 |
|---|---|---|---|---|---|---|---|
| Gross opening balance | 27,658 | 1,964 | 10,745 | - | 838 | 41,205 | 39,445 |
| Initial reduction in value | (14,969) | (1,914) | (5,976) | - | (4,771) | (27,630) | (21,531) |
| Net opening balance | 12,689 | 50 | 4,769 | - | (3,933) | 13,575 | 17,914 |
| Changes in gross balance | (87) | 27 | 3,736 | 2 | 99 | 3,777 | 1,760 |
| Purchases | 93 | 27 | 3,739 | 2 | 304 | 4,165 | 1,207 |
| o.w. Right of Use | - | - | 3,683 | - | 275 | 3,958 | 1,081 |
| Other changes | (180) | - | (3) | - | (205) | (388) | 553 |
| Changes in reduction in value | (2,743) | (39) | (2,697) | - | (157) | (5,636) | (6,099) |
| Amortisation | (3,027) | (39) | (2,700) | - | (318) | (6,084) | (6,299) |
| o.w. Right of Use | (2,942) | - | (2,660) | - | (170) | (5,772) | (5,740) |
| Other changes | 284 | - | 3 | - | 161 | (448) | 200 |
| Gross closing balance | 27,571 | 1,991 | 14,481 | 2 | 937 | 44,982 | 41,205 |
| Final reduction in value | (17,712) | (1,953) | (8,673) | - | (4,928) | (33,266) | (27,630) |
| Net closing balance | 9,859 | 38 | 5,808 | 2 | (3,991) | 11,716 | 13,575 |
During 2024, the item recorded an overall decrease of €1.9 million, from €13.6 million to €11.7 million.
The changes in gross balances, totalling €3.8 million, are made up of new purchases for €4.2 million (€4.0 million of which in rights of use) mainly relating to electronic systems.
The changes in reduction in value included depreciation of €6.1 million, of which €5.8 million related to rights of use.
Please see Note 20 for more details on changes in rights of use.
398 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS

The following table lists the direct equity investments of the Company.
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
| Owner relationship | ||||||
|---|---|---|---|---|---|---|
| Company name | Headquar ters and Registered Office |
Country | Type of Relation ship (1) |
Holding % |
Voting rights % (2) |
|
| 1. | doNext S.p.A. | Rome | Italy | 1 | 100% | 100% |
| 2. | doData S.r.l. | Rome | Italy | 1 | 100% | 100% |
| 3. | doValue Spain Servicing S.A. | Madrid | Spain | 1 | 100% | 100% |
| 4. | doValue Special Projects Cyprus Limited | Nicosia | Cyprus | 1 | 94% | 94% |
| 5. | doValue Greece Loans and Credits Claim Management Société Anonyme |
Moschato | Greece | 1 | 80% | 80% |
| 6. | doValue Greece Real Estate Services single member Société Anonyme |
Moschato | Greece | 1 | 100% | 100% |
| 7. | doAdvise Advisory Services Single Member S.A. | Tavros | Greece | 1 | 100% | 100% |
| 8. | finThesis Financing Solutions Creators Single Member Société Anonyme |
Tavros | Greece | 1 | 100% | 100% |
| 9. | Gardant S.p.A. | Rome | Italy | 1 | 100% | 100% |
Notes to the table
(1) Type of relationship:
1 = majority of voting rights at ordinary shareholders' meeting
2 = dominant influence at ordinary shareholders' meeting
3 = agreements with other shareholders
4 = other types of control
5 = centralised management pursuant to Article 39, paragraph 1, of Italian Legislative Decree 136/2015
6 = centralised management pursuant to Article 39, paragraph 2, of Italian Legislative Decree 136/2015
(2) Voting rights available in general meeting. The reported voting rights are considered effective

| Description | Opening balance |
Purchases Establishments |
Equity: other increments |
Other changes (Gross balan ces) (+/-) |
Reduction through profit or loss |
Total |
|---|---|---|---|---|---|---|
| doNext S.p.A. | 3,671 | - | - | 6 | - | 3,677 |
| doData S.r.l. | 539 | - | - | - | - | 539 |
| doValue Special Projects Cyprus Limited | 1 | - | - | - | - | 1 |
| doValue Greece Loans and Credits Claim Management Société Anonyme |
164,331 | - | - | 1,224 | - | 165,555 |
| doValue Spain Servicing S.A. | 230,370 | - | 76,200 | 23 | (36,844) | 269,749 |
| doValue Greece Real Estate Services single member Société Anonyme |
2,027 | - | - | 17 | - | 2,044 |
| doAdvise Advisory Services Single Member S.A. | - | 1,000 | - | - | - | 1,000 |
| finThesis Financing Solutions Creators Single Member Société Anonyme |
- | 400 | - | - | - | 400 |
| Gardant S.p.A. | - | 200,561 | - | - | - | 200,561 |
| Closing balances | 400,939 | 201,961 | 76,200 | 1,270 | (36,844) | 643,525 |
The item exclusively includes investments in subsidiaries.
In the period there was an increase of €242.6 million essentially due to changes related to the following phenomena:

DIRECTORS' REPORT OF DOVALUE S.P.A.
CONSOLIDATED FINANCIAL STATEMENTS
DOVALUE S.P.A. FINANCIAL STATEMENTS

The following table reports financial assets other than cash and cash equivalents held by the Company.
| (€/000) 12/31/2024 |
12/31/2023 |
|---|---|
| Non-current financial assets 110,027 |
56,931 |
| Financial assets measured at fair value through profit or loss 31,523 |
37,037 |
| Units in collective investment undertakings 16,562 |
20,499 |
| Debt securities 14,953 |
16,484 |
| Non-hedging derivatives 8 |
54 |
| Financial assets measured at amortised cost 75,878 |
11,729 |
| Loans to customers 75,878 |
11,729 |
| Financial assets measured at fair value through other comprehensive income 2,626 |
8,165 |
| Equities 2,626 |
8,165 |
| Current financial assets 68,830 |
141,789 |
| Financial assets measured at amortised cost 68,830 |
141,789 |
| Loans to customers 68,830 |
59,728 |
| Loan assets on intercompany current account - |
82,061 |
| Total 178,857 |
198,720 |
Non-current financial assets measured at fair value through profit or loss include CIU units, debt securities, equity investments and non-hedging derivatives.
CIU units relate to 20.2 units of the restricted closed-end alternative securities investment fund denominated Italian Recovery Fund (formerly Atlante II). Partial repayments of €2.7 million were recorded during the year, while additional shares to be subscribed of €1.1 million were recognised under commitments. The fair value of the CIU units, determined through a liquidity adjustment of the NAV based on the specific characteristics communicated by the Fund, showed a negative difference of €1.2 million compared to the previous year.
Debt securities decreased by €1.5 million, essentially due to the application of the Discounted Cash Flow method, as described in the section on Accounting Policies - Information on fair value. The residual balance of debt securities is represented, for €11.7 million, by the ABS securities of the Cairo securitisations acquired as part of the acquisition of doValue Greece, for €1.4 million by the value of the ABS securities relating to the Romeo SPV and Mercuzio Securitisation securitisations and, for €1.9 million by the co-investment in the Mexico securitisation notes.
Non-hedging derivatives include an option linked to the purchase of further equity interests in the company BidX1 mentioned below among the financial assets recognised at fair value through other comprehensive income.
In non-current financial assets at amortised cost, the increase of €64.2 million in L&R with customers refers, for €44.2 million, to the non-current portion of the intercompany loan for a total of €52.0 million granted to Gardant Bridge and for €20.0 million for the new intercompany loan granted to doValue Greece.
The category of non-current financial assets measured at fair value through other comprehensive income includes the value of equity investments relating to two companies for which doValue exercised the option available under
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A. DOVALUE S.P.A. STATEMENTS
FINANCIAL

IFRS 9 to measure these instruments at fair value through other comprehensive income without "recycling" to profit or loss:
As regards current financial assets, there was a decrease of €73.0 million due to the combined effect of the following changes:
Over the years, doValue originated securitisations or invested in them through the subscription of the related debt securities, also assuming the role of Servicer. A brief description of these transactions is provided below.
On September 30, 2016, the assignment of the non-performing portfolio of the doValue to the securitisation vehicle Romeo SPV S.r.l. was finalised. Romeo was established pursuant to Italian Law 130/1999. Subsequently, in the second quarter of 2017, the unsecured part of the portfolio was transferred to the vehicle Mercuzio Securitisation S.r.l. ("Mercuzio") and, at the same time, the issue of ABSs was completed by both SPVs with a single tranching of the securities.
doValue, as originator, subscribed a nominal portion of notes equal to 5% of the total securities issued, to comply with the provisions of the retention rule under Regulation (EU) No. 575/2013 (the CRR).
In both transactions, doValue plays the role of Servicer and Administrative Services Provider.
At the same time as the acquisition of doValue Greece, in June 2020 mezzanine notes of the 3 Cairo securitisations (Cairo I, Cairo II and Cairo III) were subscribed, the securities of which are backed by state guarantees ("Asset Protection Scheme"). The originator of this transaction is Eurobank, which sold €7.4 billion of performing and nonperforming loans.
In December 2020, mezzanine and junior ABS securities were also subscribed for the Relais securitisation, which concerns lease receivables sold by UniCredit. However, these notes were sold in February 2021, while the Group maintained the roles of Master Servicer (performed by doNext) and Special Servicer (performed by doValue).
In the second half of 2021, in relation to the Mexico transaction, the doValue subscribed an amount equal to €45.0 million of junior and mezzanine notes, equal to 95% of the notes issued by the vehicle and at the same time sold 90% of the total notes issued to a third investor; the remaining portion of notes recognised in the financial statements therefore corresponds to 5% class B (mezzanine) and 5% class C (junior). The Group is Servicer of the portfolio through the subsidiary doValue Greece.
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
403 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
The items report deferred tax assets by deductible temporary difference in future years.
The item Deferred tax assets (hereinafter also "DTA") includes the portions relating to the write-downs of receivables, the tax losses carried forward in the future.
In this regard, doValue exercised the option to retain the possibility of converting deferred tax assets into tax credits pursuant to Art. 11 of Legislative Decree No. 59 of May 3, 2016, ratified with Law 119 of June 30, 2016. This measure introduced the optional regime in order to eliminate issues that emerged at the Community level regarding the incompatibility of the DTA transformation legislation with the rules governing state aid, ensuring that the convertibility of qualifying DTAs into tax credits is only allowed following payment of a specific fee based on the amount of those DTAs.
With regard to the deferred tax assets referred to in Italian Law 214/2011, as a result of the express provision of Article 56 of Italian D. L.225 of 12/29/2010, the negative components corresponding to the deferred tax assets transformed into tax credits are not deductible, first offsetting on a priority basis decreases at the nearest maturity in an amount corresponding to a tax equal to the transformed DTAs.
The 2019 Budget Act (Italian Law 145/2018) modified the temporary mechanism provided for in Article 16, paragraphs 3-4 and 8-9 of Italian D. L. 83/2015 concerning the deductibility for both IRES and IRAP purposes of the loan losses of banks, financial companies and insurance undertakings. The law essentially deferred to the current tax period as at December 31, 2026, for both IRES and IRAP purposes, the deductibility of 10% of write-downs and losses on loans to customers recognised for that purpose that were originally intended to be deducted for the current tax period as at December 31, 2018.
Article 1, paragraphs 712-715 of the 2020 Budget Act (Italian Law 160/2019) then provided for the deferral of the deduction of the negative IRES (corporate income tax) components. More specifically, the deductibility, for IRES and IRAP purposes, of the stock of write-downs and loan losses of credit and financial institutions, of 12%, originally established for the tax period under way as at December 31, 2019 was postponed to tax periods under way as at December 31, 2022 and the three subsequent tax periods. The deferral is made on a straight-line basis.
Article 42 of Italian Law Decree no. 17/2022 intervenes for the third time on the original deduction plan with a postponement technique substantially similar to that carried out by Italian Law no. 160/2019.
The 2024 Budget Act (Law 213/2023) amended the original deduction plan for the fourth time. The previous deductible portion for 2024 decreased from 18% to 17%, deferring 1% on a straight-line basis in the current tax periods as at December 31, 2027 and December 31, 2028; in addition, for the current tax period as at December 31, 2026, the deductible portion is reduced from 7.7% to 4.7%, deferring 3% on a straight-line basis in the current tax periods as at December 31, 2027 and December 31, 2028.
Following the amendment, the recovery plan is now as follows: 5% in the current tax period as at December 31, 2016; 8% in the current tax period as at December 31, 2017; 12% in the current tax period as at December 31, 2020; 12% in the current tax period as at December 31, 2021; 8.3% in the current tax period as at December 31, 2022; 18% for the current tax period as at December 31, 2023; 17% (-1%) for the current tax period as at December 31, 2024; 11% for the current tax period as at December 31, 2025; 4.7% (-3%) for the current tax period as at December 31, 2026; 2% (+2%) for the current tax period as at December 31, 2027; 2% (+2%) for the current tax period as at December 31, 2028.
The 2025 Budget Act, paragraphs 14-20 of art. 1, provides for a further deferral of the deduction of the deductible portions in the tax period ending on December 31, 2025 and in the following tax period. Following the amendment, the portion of value adjustments on credit losses that would have been deductible for IRES and IRAP purposes in the tax period ending on December 31, 2025 (11% of the total amount) is deferred, in equal installments, to the tax period
404 SUSTAINABILITY
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
ending on December 31, 2026 and to the following three tax periods (2.75% per tax period). Similary, the portion of value adjustments on credit losses that should have been recognised in the tax period pertaining to December 31, 2026 (4.7% of the total amount) is deferred, in equal installments, to the tax period pertaining to December 31, 2027 and the two subsequent ones (1.57% per tax period).
As a result of these law provisions, the amount of the deferred tax assets recognised in the financial statements "changes" starting from 2023 through cancellations with economic impact.
As a result of the payment of the fee for the conversion of the DTAs into a tax credit, the amount of the write-downs pertaining to 2023 that will contribute to the tax loss will be transformed into a tax credit in the tax return (IRES and IRAP) presented in accordance with the deadlines in October 2024 (€10.7 million). In addition, this stock of DTAs of write-downs and losses on receivables (€0.8 million) was transformed into a tax credit already in the second quarter of 2024, following the approval of the 2023 Financial Statements, thanks to the regulatory requirements relating to the statutory losses. The receivable, totalling €11.5 million, has already been used in full through offsetting and is classified under "other changes" in the table of changes in DTAs shown below.
In accordance with IAS 12, recognised deferred tax assets are subject to a recoverability assessment, taking into account foreseeable economic projections for future financial years to verifying that future taxable income will be available against which the deferred tax assets can be used.
The assessment carried out on the data as at December 31, 2024, therefore, considered the 2024-2026 Industrial Plan, approved by the Board of Directors on March 20, 2024, and updated for the 2025 budget approved by the Board on January 30, 2025, as well as the estimates based on the most recent endogenous and exogenous parameters.
As at December 31, 2024, the DTAs were down by €11.5 million compared to December 31, 2023, due to the transformation into a tax credit of the DTAs on the write-down of receivables that took place on October 30, 2024 following the presentation of the 2024 Tax Return (SC2024 model).
The criteria used for the recognition of deferred tax assets can be summarised as follows:
Moreover, there are €20.2 million of unrecognised DTAs, of which €4.4 million for tax losses, tax losses arising in 2024 and €2.6 arising in previous years, and finally €13.2 million for DTAs written down following the sustainability test indicated above and lastly €11.8 million of unrecognised DTAs mainly against the portion of interest expenses that are subject to the deductibility limitation by 30% of taxable Gross Operating Income and for which the recognition of these expenses will be assessed in subsequent years.
Taxes were calculated by applying the tax rates established by the laws in force.
With regard to the calculation of the Italian IRAP (regional business tax) rate as at December 31, 2024, doValue meets the requirements for classification as a non-financial holding company. In accordance with that classification, doValue determines its tax base on the same basis as ordinary companies, and takes account of the difference between the interest income and similar income and the interest expense and similar charges to the extent provided for under tax law, also applying the increased rate (of 5.57% unless otherwise provided by the individual regions) levied on credit and financial institutions.
DIRECTORS' REPORT OF DOVALUE S.P.A.
CONSOLIDATED FINANCIAL STATEMENTS

(€/000)
| 12/31/2024 | 12/31/2023 | |
|---|---|---|
| Tax recyclable to profit or loss | 41,891 | 53,401 |
| Write-downs of loans | 23,331 | 40,202 |
| Tax losses carried forward | 18,560 | 13,199 |
| Tax not recyclable to profit or loss | 313 | 329 |
| Defined-benefit plans | 313 | 329 |
| Total | 42,204 | 53,730 |
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
| (€/000) | Income Statement |
Recognised in equity |
Total 12/31/2024 |
Total 12/31/2023 |
|---|---|---|---|---|
| Opening balance | 53,401 | 329 | 53,730 | 59,975 |
| Increases | 17,000 | - | 17,000 | 11,032 |
| Deferred tax assets recognised during the year | 17,000 | - | 17,000 | 11,032 |
| - In respect of previous years | - | - | - | 366 |
| - Other | 17,000 | - | 17,000 | 10,666 |
| Decreases | (28,510) | (16) | (28,526) | (17,277) |
| Deferred tax assets derecognised during the year | (17,000) | - | (17,000) | (17,148) |
| - Reversals of temporary differences | (17,000) | - | (17,000) | (11,944) |
| - Write-downs of non-recoverable items | - | - | - | (5,204) |
| Other changes | (11,510) | (16) | (11,526) | (129) |
| Total | 41,891 | 313 | 42,204 | 53,730 |
Breakdown
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Provisions recognised through Shareholders' Equity | 20 | 20 |
| Total | 20 | 20 |
405 SUSTAINABILITY
DIRECTORS' REPORT OF DOVALUE S.P.A.
CONSOLIDATED FINANCIAL STATEMENTS

DOVALUE S.P.A. FINANCIAL STATEMENTS
Change
| (€/000) | Income Statement |
Recognised in equity |
Total 12/31/2024 |
Total 12/31/2023 |
|---|---|---|---|---|
| Opening balances | - | 20 | 20 | 20 |
| Increases | - | - | - | - |
| Deferred tax liabilities recognised during the year | - | - | - | - |
| - In respect of previous years | - | - | - | - |
| - Due to changes in accounting policies | - | - | - | - |
| - Other | - | - | - | - |
| New taxes or increases in tax rates | - | - | - | - |
| Other changes | - | - | - | - |
| Business combination | - | - | - | - |
| Decreases | - | - | - | - |
| Deferred tax liabilities derecognised during the year | - | - | - | - |
| - Reversals of temporary differences | - | - | - | - |
| - Due to changes in accounting policies | - | - | - | - |
| - Other | - | - | - | - |
| Reduction in tax rates | - | - | - | - |
| Other changes | - | - | - | - |
| Closing balance | - | 20 | 20 | 20 |
The following table provides a breakdown of other current and non-current assets.
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
| (€/000) 12/31/2024 |
12/31/2023 |
|---|---|
| Other non-current assets 219 |
294 |
| Other current assets 10,240 |
6,145 |
| Accrued income/prepaid expenses 2,380 |
1,352 |
| Items for employees 1,450 |
829 |
| Receivables for advances 1,935 |
1,923 |
| Current receivables on taxes other than income tax 3,338 |
1,828 |
| Receivables arising from tax consolidation 885 |
- |
| Other items 252 |
213 |
| Total 10,459 |
6,439 |
The item overall shows an increase of €4.0 million compared to December 31, 2023, mainly due to the increase in tax receivables (for €1.5 million), the receivables resulting from the tax consolidation (for €0.9 million), the items relating to employees (for €0.6 million) and the prepaid expenses on general expenses (for €1.0 million).
Other non-current assets mainly consist of security deposits.
406 SUSTAINABILITY
| 407 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|
|---|---|---|---|---|---|---|---|
The item at December 31, 2024 was unchanged with respect to the balance as at December 31, 2023.
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Receivables | 84,362 | 80,709 |
| Receivables accruing (Invoices to be issued) | 65,940 | 62,417 |
| Receivables for invoices issued but not collected | 18,422 | 18,292 |
| Provisions | (3,904) | (518) |
| Provisions for expected losses on receivables | (3,904) | (518) |
| Total | 80,458 | 80,191 |
Trade receivables arise in respect of invoices issued and accruing revenues mainly connected with servicing activities and real estate services under mandate and therefore mainly relating to the revenue item "revenues from contracts with customers".
The item shows a net increase of €0.3 million compared to the balance as at December 31, 2023, mainly attributable to the combined effect of higher allocations made for invoices to be issued at the end of the period and the increase in receivables for invoices issued and not yet collected, partially offset by higher provisions for expected future credit losses.
As a percentage of total revenues, the incidence of receivables stood at 58%, up from 56% in the previous year.
Provisions for expected future credit losses amounted to around 5% of receivables.
As at December 31, 2024, tax assets amounted to €6.1 million, up by €1.9 million compared to December 31, 2023 due to the increase in current tax receivables.
The balance of €130.7 million, representing an increase of €73.4 million compared with the balance of €57.3 million as at December 31, 2023, represents the liquidity available at the end of the financial year. For information on subsequent developments, reference should be made to the paragraph on Net Financial Position in the Directors' Report.
For an analysis of changes in cash and cash equivalents, please see the cash flow statement.

REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
408 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
The table shows the values relating to the total equity investment in the shares of a Special Purpose Vehicles (SPV) which the Company intends to liquidate or sell to third parties.
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Non-current assets: | ||
| Intangible assets | - | - |
| Property, plant and equipment | - | - |
| Investments in associates and joint ventures | - | - |
| Non-current financial assets | 10 | 10 |
| Deferred tax assets | - | - |
| Other non-current assets | - | - |
| Total non-current assets | 10 | 10 |
| Current assets: | - | - |
| Inventories | - | - |
| Current financial assets | - | - |
| Trade receivables | - | - |
| Tax assets | - | - |
| Other current assets | - | - |
| Cash and cash equivalents | - | - |
| Total current assets | - | - |
| Total assets held for sale | 10 | 10 |
| Non-current liabilities: | - | - |
| Loans and other financing | - | - |
| Other non-current financial liabilities | - | - |
| Employee benefits | - | - |
| Provisions for risks and charges | - | - |
| Deferred tax liabilities | - | - |
| Total non-current liabilities | - | - |
| Current liabilities: | - | - |
| Loans and other financing | - | - |
| Other current financial liabilities | - | - |
| Trade payables | - | - |
| Tax payables | - | - |
| Other current liabilities | - | - |
| Total current liabilities | - | - |
| Total liabilities associated with assets held for sale | - | - |
CONSOLIDATED FINANCIAL STATEMENTS

REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
(€/000)
| 12/31/2024 | 12/31/2023 |
|---|---|
| Net Equity 207,367 |
129,214 |
| Share capital 68,614 |
41,280 |
| Share premium 128,800 |
- |
| Treasury shares (9,348) |
(6,095) |
| Valuation reserve (8,633) |
(3,144) |
| Other reserves 98,101 |
100,109 |
| Profit (loss) for the year (70,167) |
(2,936) |
| Total 207,367 |
129,214 |
The subscribed and paid-up share capital of the Parent Company as of December 31, 2024, amounts to €68.6 million, divided into 190,140,355 ordinary shares with no nominal value.
The current share capital structure results from extraordinary transactions carried out during the year, detailed below in chronological order.
On September 23, 2024, in execution of the resolution adopted on September 11, 2024, by the extraordinary Shareholders' Meeting, the original 80,000,000 ordinary doValue shares underwent a reverse stock split into 16,000,000 ordinary shares on the basis of a ratio of 1 new share for every 5 existing shares, without changing their characteristics.
On November 27, 2024, 4,000,000 convertible bonds issued on November 13, 2024, were converted into shares at a ratio of 1 new ordinary share for each convertible bond issued, with a total value of €13.0 million, of which €10.3 million was allocated to share capital and the remaining amount to the share premium reserve. Specifically, this was a reserved capital increase, excluding pre-emptive rights pursuant to Article 2441, paragraph 5, of the Italian Civil Code, in favor of the Gardant group shareholders as part of the related acquisition.
On December 18, 2024, the right issue capital increase, as resolved by the extraordinary Shareholders' Meeting on September 11, 2024, was completed, resulting in the issuance of 170,140,355 new ordinary shares with no nominal value, for a total value of €151.3 million, of which €17.0 million was allocated to share capital and the remaining amount to the share premium reserve.
As a result, the total number of new shares issued as of December 31, 2024, amounts to 174,140,355.
The share premium reserve amounts to €128.8 million and has been impacted not only for the portion of the consideration arising from the conversion of convertible bonds into shares and the right issue capital increase allocated to the share premium, but also for ancillary costs and income related to the right issue capital increase. In accordance with IAS 32, these amounts are directly recognized as an equity variation (€8.2 million).
The ancillary costs of the transaction mainly included amounts paid to legal, accounting, and other professional advisors, as well as other fees due to the market operator. The ancillary income related to the transaction resulted from the proceeds of the sale of unexercised option rights during the offering period.
As a result, the total equity increase following the two capital increases - both with pre-emptive rights and reserved - net of ancillary costs and income, amounts to €156.1 million, broken down as €143.1 million and €13.0 million, respectively.
409 SUSTAINABILITY
| 410 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|---|---|---|---|---|---|---|
Treasury shares, shown as a direct reduction of Shareholders' Equity, amounted to €9.3 million, with an increase of €3.2 million, compared to €6.1 million in the previous year. As at December 31, 2024, the number of treasury shares is 0.29% of the number of issued ordinary shares.
The table below shows the movements in the outstanding shares.
| (no. of shares) | Ordinary shares issued (A) |
Treasury shares (B) |
Total shares outstanding (A-B) |
|---|---|---|---|
| Opening balance | 80,000,000 | 1,494,630 | 78,505,370 |
| Purchases of treasury shares | - | 1,332,600 | (1,332,600) |
| Treasury shares transferred due to performance stock grants | - | (50,302) | 50,302 |
| Reverse Stock Split | (64,000,000) | (2,221,543) | (61,778,457) |
| Issuance of new shares | 174,140,355 | - | 174,140,355 |
| Closing balance | 190,140,355 | 555,385 | 189,584,970 |
The valuation reserve as at December 31, 2024, amounted to a negative value of -€8.6 million, (-€3.1 million as at December 31, 2023) and includes the combined effect of the valuation of the severance indemnity pursuant to IAS 19 and that arising from the valuation of the Bidx1 equity investment.
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Reserves from allocation of profits or tax-suspended reserves | 25,536 | 25,514 |
| Legal reserve | 8,256 | 8,256 |
| Reserve art. 7 Italian Law 218/90 | 2,304 | 2,304 |
| Tax-suspended reserve from business combinations | 2 | 2 |
| Reserve from FTA IAS art. 7 par. 7 Italian Legislative Decree 38/2005 | 8,780 | 8,780 |
| Reserve from FTA IAS IFRS 9 | 1,128 | 1,128 |
| Reserve from retained earnings IAS art. 6 par. 2 Italian Legislative Decree 38/2005 | (9,145) | (9,145) |
| Reserve from retained earnings - Share Based Payments | 14,211 | 14,189 |
| Other reserves | 72,565 | 74,595 |
| Extraordinary reserve | 57,452 | 60,388 |
| Reserve, Italian Legislative Decree no. 153/99 | 6,103 | 6,103 |
| Legal reserve for distributed earnings | 44 | 44 |
| Reserve art. 7 Italian Law 218/90 | 4,179 | 4,179 |
| Reserve from business combinations | 1,746 | 1,746 |
| Share Based Payments Reserve | 3,041 | 2,135 |
| Total | 98,101 | 100,109 |
| 411 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|
|---|---|---|---|---|---|---|---|
Overall, the item shows a decrease of €2.0 million due to the combination of the following main elements:


412 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT
CONSOLIDATED
FINANCIAL STATEMENTS DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
| Amount | Possibility of use (*) |
Available portion |
Summary of utilisation in last three financial years |
|||
|---|---|---|---|---|---|---|
| To cover losses |
For other reasons |
|||||
| Share Capital | 68,614,036 | |||||
| Share premium | 128,800,186 | A, B, C | (1) | 128,800,186 | ||
| Reserve from allocation of profits or tax-suspended reserves | 98,101,254 | 84,950,165 | (3,471,209) | (67,578,444) | ||
| Legal reserve | 8,256,000 | B | 8,256,000 | - | - | |
| Legal reserve for distributed earnings | 43,862 | A, B, C | 43,862 | - | - | |
| Reserve art. 7 Italian Law 218/90 | 6,483,557 | A, B, C | (2) | 6,483,557 | - | - |
| Tax-suspended reserve from business combinations | 1,748,727 | A, B, C | 1,748,727 | - | - | |
| Reserve from FTA IAS art. 7 par. 7 Italian Legislative Decree 38/2005 |
8,780,082 | - | - | - | ||
| Reserve from FTA IAS IFRS 9 | 1,126,135 | - | - | - | ||
| Reserve from retained earnings IAS art. 6 par. 2 Italian Legislative Decree 38/2005 |
(9,145,318) | - | - | - | ||
| Reserve from retained earnings | - | A, B, C | - | (534,919) | (24,996,002) (3) |
|
| Reserve from retained earnings - Share Based Payments | 14,210,669 | A, B, C | 14,210,667 | - | - | |
| Extraordinary reserve | 57,451,675 | A, B, C | 48,104,121 | (2,936,290) | (42,582,442) (3) |
|
| Reserve, Italian Legislative Decree no. 153/99 | 6,103,231 | A, B, C | 6,103,231 | - | - | |
| Share Based Payments Reserve | 3,042,634 | - | - | - | ||
| Valuation reserves | (8,632,733) | 429,146 | - | - | ||
| Monetary revaluation reserves Law 413/91 | 429,146 | A, B, C | (2) | 429,146 | - | - |
| Reserve for actuarial gains (losses) on defined-benefits schemes |
(175,411) | - | - | - | ||
| Reserve for revaluation of financial assets | (8,886,468) | - | - | - | ||
| Total | 286,882,743 | 214,179,497 | (3,471,209) | (67,578,444) | ||
| Portion non-distributable | (4) | 94,077,666 | ||||
| Residual distributable portion | 120,101,831 |
(*): A: for capital increase; B: to cover losses; C: for distribution to shareholders
(1) The Share premium reserve of €5,466,807 cannot be distributed until the Legal Reserve has reached one fifth of the Share capital.
(2) In the case these reserves are used to cover losses for the financial year, profits cannot be distributed until the reserves have been added to or reduced in a corresponding measure. The reduction must be resolved by the Extraordinary Shareholders' Meeting without observance of paragraphs 2 and 3 in Article 2445 of the Italian Civil Code. If the reserve is not recognised to shareholders' equity, it can only be reduced with observation of provisions 2 and 3 under article 2445 of the Italian Civil Code.
(3) Reserve used for distribution to shareholders.
(4)The non-distributable portion, in addition to the Legal Reserve, includes the non-distributable portion of the Share Premium Reserve, the portion of reserves required to cover the negative reserves and the negative result of the financial year.

DOVALUE S.P.A. FINANCIAL STATEMENTS
| (€/000) | Interest Rate % | Due Date | 12/31/2024 | 12/31/2023 |
|---|---|---|---|---|
| Non-current loans and other financing | 662,949 | 552,860 | ||
| Bank loans | 368,617 | - | ||
| of which Acquisition Term Facility - Tranche A | Euribor 6m + 4.25% | 2026-2029 | 116,007 | - |
| of which Acquisition Term Facility - Tranche B | Euribor 6m + 4.25% | 2026-2029 | 82,647 | - |
| of which Refinancing Term Facility | Euribor 6m + 4.25% | 2026-2029 | 169,963 | - |
| Bonds 2020 | 5% | 12/23/2024 | - | 259,600 |
| Bonds 2021 | 3.375% | 07/31/2026 | 294,332 | 293,260 |
| Current loans and other financing | 115,657 | 14,707 | ||
| Bank loans | 65,384 | 105 | ||
| of which Acquisition Term Facility - Tranche A | Euribor 6m + 4.25% | 2025 | 20,883 | - |
| of which Acquisition Term Facility - Tranche B | Euribor 6m + 4.25% | 2025 | 14,834 | - |
| of which Refinancing Term Facility | Euribor 6m + 4.25% | 2025 | 29,342 | - |
| of which Revolving Facility | 0 | 2025 | 325 | - |
| Liabilities on intercompany current accounts | on demand | 46,110 | 4,939 | |
| Bonds 2020 | 5% | 02/01/2024 | - | 5,500 |
| Bonds 2021 | 3.375% | 01/31/2025 | 4,163 | 4,163 |
| Total | 778,606 | 567,567 |
The Company has restructured its debt profile in light of the acquisition of the Gardant group and the approaching maturity of the 2020-2025 bond.
During the fourth quarter of 2024, a bank financing package was secured from by an international syndicate of banks. Specifically, a Senior Facilities Agreement ("SFA") totaling €526 million was arranged, consisting of the following credit facilities:
As of December 31, 2024, the debt related to the SFA amounts to €433.7 million. This figure represents the drawdowns made on the credit facilities related to the Gardant acquisition and the bond refinancing. The amount linked to the Revolving Facility (€325 thousand) reflects undrawn commitment fees.
On December 23, 2024, using €110 million from the Refinancing Term Facility, and a portion of the net proceeds from the rights issue capital increase and available liquidity, doValue prepaid the full outstanding principal amount of the senior secured notes issued on August 4, 2020, maturing in 2025, at the fixed annual interest rate of 5% (€265 million at issuance, reduced to €264 million in 2023 following a partial buyback). The early redemption of this bond resulted in a negative economic impact of €2.4 million, recorded under financial expenses, due to the derecognition of unamortised transaction costs from the original issuance.
413 SUSTAINABILITY
ON THE GROUP
REPORT INTRODUCTION DIRECTORS' REPORT
DIRECTORS' REPORT OF DOVALUE S.P.A.
| DIRECTORS' REPORT 414 SUSTAINABILITY INTRODUCTION ON THE GROUP REPORT |
CONSOLIDATED DOVALUE S.P.A. DIRECTORS' REPORT FINANCIAL FINANCIAL OF DOVALUE S.P.A. STATEMENTS STATEMENTS |
|---|---|
| -------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------- |
As of December 31, 2024, the remaining outstanding bond is the 2021-2026 senior secured notes, with a total principal amount of €298.5 million. These notes were issued on July 22, 2021, maturity 2026, with a 3.375% fixed annual interest rate, for a principal amount of €296.0 million (€300.0 million at issue and reduced by €4 million in 2023 through two buybacks by doValue).
Notably, on February 13, 2025, doValue fully redeemed the remaining principal amount of the 2021-2026 bond. The repayment was funded through the issuance of a new €300 million senior secured bond on the same date, with a fixed annual interest rate of 7% and a maturity in 2030. This transaction also allowed the repayment of the €96 million credit line within the "Refinancing Term Facility", as it was no longer required. The new bonds were placed with qualified investors and are listed on the Euro MTF market of the Luxembourg Stock Exchange.
Both the bonds and the bank loans include financial covenants, all of which were in compliance as of December 31, 2024. For further details, please refer to the section "Information on risks and hedging policies - Capital Management".
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Other non-current financial liabilities | 29,822 | 30,517 |
| Lease liabilities | 7,358 | 10,011 |
| Earn-out | 22,464 | 20,506 |
| Other current financial liabilities | 14,913 | 37,213 |
| Lease liabilities | 4,113 | 3,051 |
| Earn-out | 10,800 | 34,162 |
| Total | 44,735 | 67,730 |
Lease liabilities, split into current and non-current components, represent the recognition of the current value of the remaining lease payments following the introduction of IFRS 16. Please see Note 20 for information on changes in lease liabilities during the period.
The Earn-out liability recorded in the amount of €22.5 million under other non-current financial liabilities as well as €10.8 million under the current portion, relates to the debt arising from the acquisition of doValue Greece linked to the achievement of certain EBITDA targets over a ten-year period. In the last quarter of 2024, an agreement was defined with the seller which reduced the amount due in relation to the current portion from €12.0 million to €10.8 million whose liquidation has been scheduled in early 2025.
During the year, following the resolution of the arbitration in Spain, the Earn-out payable linked to the acquisition of doValue Spain was closed, for a total of €22.4 million including interest expense for late payment of €4.8 million.
CONSOLIDATED FINANCIAL STATEMENTS
415 SUSTAINABILITY
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
DIRECTORS' REPORT OF DOVALUE S.P.A.

The statement of net financial position shown below is in line with Guideline no. 39 issued on March 4, 2021 by ESMA and with warning notice No. 5/2021 issued on April 29, 2021 by CONSOB, which replaced the references to the CESR Recommendations of February 10, 2005 "Recommendations for the Consistent Implementation of the European Commission's Prospectus Regulation" and those in Communication No. DEM/6064293 of July 28, 2006 regarding the net financial position.
The comparative data as at December 31, 2023 was restated according to the ESMA scheme mentioned above, replacing the format used in the 2023 Annual Financial Report, which was compliant with the CESR Recommendations of February 10, 2005.
(€/000)
| Notes | 12/31/2024 12/31/2023 | |||
|---|---|---|---|---|
| 10 | A | Cash | 130,673 | 57,326 |
| 10 | B | Cash equivalents | - | - |
| 4 | C | Other current financial assets | 68,830 | 141,789 |
| D | Liquidity (A)+(B)+(C) | 199,503 | 199,115 | |
| 13, 14 | E | Current financial debt (including debt instruments) | (46,434) | (5,044) |
| 13 | F | Current portion of non-current debt | (84,136) | (46,876) |
| G | Current financial indebtedness (E)+(F) | (130,570) | (51,920) | |
| H | Net current financial indebtedness (G)+(D) | 68,933 | 147,195 | |
| 13 | I | Non-current financial debt (excluding current portion and debt instruments) | (398,439) | (30,517) |
| 13 | J | Debt instruments | (294,332) | (552,860) |
| 14 | K | Non-current trade and other payables | - | - |
| L | Non-current financial indebtedness (I)+(J)+(K) | (692,771) | (583,377) | |
| M | Total financial indebtedness (H)+(L) | (623,838) | (436,182) |
Below is a reconciliation between the net debt according to the ESMA format illustrated above and the net financial position prepared according to the methods of representation of the Company and included in the Report on Operations of the Company.
| (€/000) | 12/31/2024 | 12/31/2023 | |
|---|---|---|---|
| A | Net financial indebtedness (as per ESMA Guideline) | (623,838) | (436,182) |
| Other current financial liabilities (Note 14) | 14,913 | 37,213 | |
| Other non-current financial liabilities (Note 14) | 29,822 | 30,516 | |
| B | Items excluded from the Net financial position and included in the Net financial indebtedness | 44,735 | 67,729 |
| Non-current financial assets | 75,550 | 11,351 | |
| Transaction costs | (13,114) | - | |
| C | Items included in the Net financial position and excluded from the Net financial indebtedness | 62,436 | 11,351 |
| D | Net financial position (A)+(B)+(C) | (516,667) | (357,102) |
ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

Within the Company, there are defined benefit plans, or plans for which the benefit is linked to the salary and seniority of the employee.
The defined benefit plans of the Italian companies mainly include "Post-employment benefits" in accordance with applicable regulations, as well as other provisions of a contractual nature and plans called "Seniority bonuses", the latter classified under Provisions for Risks and Charges.
In accordance with IAS 19, the obligations of defined benefit plans are determined using the "Projected Unit Credit" method. This method envisages that the present value of the benefits accrued by each participant in the plan during the year is recognised as an operating cost, considering both future salary increases and the benefit allocation formula. The total benefit that the participant expects to acquire at the retirement date is divided into units, associated on the one hand with the seniority accrued at the valuation date and on the other with the expected future seniority until retirement.
The following demographic assumptions were used in the valuation of the liabilities and benefits envisaged by the plans of the Italian scope:
| Actuarial rate | 1 year 2.69% - 5 years 2.78% - 15 years 3.42% |
|---|---|
| Salary increase rate | 2.60% |
| Inflation rate | 1 year 2.09% - 10 years 1.93% - 30 years 2.21% |
| Mortality | IPS55 |
| Disability | INPS 2000 |
| Advanced termination benefit | 1.50% |
| Average annual percentage of personnel leaving | 4.18% |
| Minimum requirements for retirement | According to the latest legislative provisions |
Employee benefits restated for the application of IAS 19 changed as follows during the year.
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Opening balance | 4,527 | 4,564 |
| Increases | 160 | 187 |
| Provisions for the year | 160 | 134 |
| Other changes | - | 53 |
| Decreases | (401) | (224) |
| Benefits paid | (335) | (224) |
| Other changes | (66) | - |
| Closing balance | 4,286 | 4,527 |
Overall, this item was down by approximately €0.2 million compared to December 31, 2023.
From a sensitivity analysis regarding the assumptions relating to the parameters involved in the calculation, a change in the discount rate of 0.5% would not have produced significant effects on the determination of the debt.

FINANCIAL STATEMENTS DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS

REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
(€/000)
| Funds against the item "Provision for risk and charges" of the income statement |
Funds against other items of the income statement |
||||||
|---|---|---|---|---|---|---|---|
| Legal disputes |
Out-of-court disputes and other provisions |
Provisions for other com mitments and guarantees issued |
Total Funds in exchange for "Provision for risk and charges" |
Probabily liabilities for employee |
Total 12/31/2024 |
Total 12/31/2023 |
|
| Opening Balance | 5,424 | 6,480 | - | 11,904 | 599 | 12,503 | 13,816 |
| Increases | 1,914 | 285 | - | 2,199 | 70 | 2,269 | 3,995 |
| Provisions for the year | 1,877 | 236 | - | 2,113 | 48 | 2,161 | 3,608 |
| Changes due to the passage of time and changes in the discount rate |
(62) | 49 | - | (13) | 22 | 9 | 387 |
| Other changes | 99 | - | - | 99 | - | 99 | - |
| Decreases | (1,816) | (3,214) | - | (5,030) | (35) | (5,065) | (5,308) |
| Reallocations of the year | (965) | (2,329) | - | (3,294) | - | (3,294) | (2,148) |
| Utilisation for payment | (851) | (786) | - | (1,637) | (17) | (1,654) | (1,827) |
| Other changes | - | (99) | - | (99) | (18) | (117) | (1,333) |
| Closing balance | 5,522 | 3,551 | - | 9,073 | 634 | 9,707 | 12,503 |
The item legal disputes recognised against the economic item "provisions for risks and charges" primarily includes funds in respect of the risks of litigation brought against the Company concerning its core activities. It increased by €0.1 million owing to the lesser impact of the settlement of a number of disputes compared with provisions for new disputes.
The item out-of-court disputes and other risk provisions, down by €2.9 million, decreased from €6.5 million as at December 31, 2023 to €3.6 million as at December 31, 2024, and mainly includes provisions for risks for which no litigation has yet been taken.
The item probabily liabilities for employees includes provisions to finance any bonuses not governed by already existing agreements or determinable quantification mechanisms.
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Payables to suppliers for invoices to be received | 28,204 | 20,866 |
| Payables to suppliers for invoices to be paid | 24,242 | 9,111 |
| Total | 52,446 | 29,977 |
The figure as at December 31, 2024 amounted to €52.4 million, an increase of €22.5 million (75%) compared to the amount recorded as at December 31, 2023, a change attributable to the greater receivables to suppliers for invoices to be paid mainly deriving from final advice in the last quarter of the year when the extraordinary capital increase, refinancing and purchase transactions of the Gardant group were completed.
417 SUSTAINABILITY

| 12/31/2024 | 12/31/2023 | |
|---|---|---|
| Other non-current liabilities | 2,067 | 2,580 |
| Amounts to be paid to third parties | 1,870 | 2,305 |
| Deferral of government grants related to assets | 197 | 275 |
| Other current liabilities | 21,053 | 18,411 |
| Amounts to be paid to third parties | 1,633 | 1,449 |
| Amounts due to personnel | 12,168 | 8,934 |
| o.w. employees | 11,305 | 8,575 |
| o.w. members of Board of Directors and Auditors | 863 | 359 |
| Amounts due to pension and social security institutions | 2,703 | 2,965 |
| Current payables on taxes other than income tax | 2,710 | 3,283 |
| Items being processed | 698 | 745 |
| Deferral of government grants related to assets | 263 | 426 |
| Other accrued expenses/deferred income | 730 | 461 |
| Other items | 148 | 148 |
| Total | 23,120 | 20,991 |
As at December 31, 2024, the item amounted to €23.1 million compared to €21.0 million in 2023, with an overall increase of €2.1 million.
With regard to other non-current liabilities, down by €0.5 million, the main component "Amounts to be paid to third parties" refers to the recognition of €1.9 million of liabilities relating to the acquisition of software with medium/ long-term contracts.
The item other current liabilities shows an overall increase of €2.6 million.
"Amounts due to personnel" increased by €3.2 million, mainly due to higher allocations for VAP, MBO bonuses related to the incentive system and early retirement incentives.
The Shareholders' Meeting of doValue on April 26, 2024 approved the Report on the 2024 remuneration Policy and on the remuneration paid in 2023.
The Remuneration Policy is based on the 2024-2026 timeframe, in line with the three-year Industrial Plan approved on March 20, 2024. This alignment ensures a high level of consistency across the entire Governance system and aligns the compensation structure of the Chief Executive Officer (hereinafter, "CEO") and other Executives with Strategic Responsibilities (hereinafter, "DIRs") with long-term objectives.
The 2024-2026 Remuneration Policy highlights the following changes compared to the previous one:
for the Chief Executive Officer (Group CEO), a maximum of 100% of the fixed remuneration as a short-term variable component ("STI") and a maximum of 160% of fixed remuneration as LTI Plan;
for the other DIRs, the alignment of the short-term variable component and the long-term variable component (up to a maximum of 100% of fix remuneration as STI and up to a maximum of 100% of fix remuneration as LTI);
CONSOLIDATED FINANCIAL STATEMENTS
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL
STATEMENTS
The LTI plan grants the beneficiaries (Chief Executive Officer, DIRsl and Key Resources) the right to receive,
on a 3 year rolling cycle, free doValue's shares if a given set of performance conditions is achieved at the end of the vesting period. This plan includes an entry gate linked to Group profitability.
The 2024-2026 cycle of the LTI is linked to objectives of economic sustainability and financial growth, share price appreciation, revenue growth, and ESG.
For the shares allocated to DIRs, provision is made for a 1-year retention period ("lock-up") for 50% of the shares accrued, while for the Chief Executive Officer, this period corresponds to 2 years.
The reference price for calculating the number of shares to be assigned at the end of each period as the value of the LTI plan, is determined by using the average of the closing prices in the 3 months prior to the day on which the Board of Directors approves each cycle.
After the payment of the variable compensation, doValue reserves the right, within 5 years from the date of assignment of the variable compensation, to ask the beneficiary to return the bonus ("clawback"), in specific cases of fraudulent behavior or gross negligence, violation of laws or of the Code of Ethics and company rules, or the attribution of a bonus on the basis of data which subsequently turns out to be manifestly incorrect or intentionally altered. The malus condition is also applicable if one of the clawback clauses occurs during the performance period.
The Company uses treasury shares for these remuneration plans.
Overall, the portion charged to the income statement for 2024, which increases the related shareholders' equity reserve, amounts to €0.7 million.
| Grant date | Performance period |
Verification of target achievement |
Pay-out | |
|---|---|---|---|---|
| 2021 Plan (GM of April 28, 2021) | 02/17/2022 | 2021-2023 | 2024 | 2024 |
| 2022 Plan (GM of April 28, 2022) | 11/09/2022 | 2022-2024 | 2025 | 2025 |
| 2023 Plan (GM of April 27, 2023) | 07/13/2023 | 2023-2025 | 2026 | 2026 |
| 2024 Plan (GM of April 26, 2024) | 06/11/2024 | 2024-2026 | 2027 | 2027 |
| Number of shares granted at the grant date |
Fair value per share at the grant date |
Number of shares potentially available for award |
Number of beneficiaries |
|
|---|---|---|---|---|
| 2021 Plan (GM of April 28, 2021) | 194,371 | €10.23 | 10,242 | 21 |
| 2022 Plan (GM of April 28, 2022) | 304,387 | €7.66 | 304,387 | 22 |
| 2023 Plan (GM of April 27, 2023) | 364,361 | €6.80 | 364,361 | 29 |
| 2024 Plan (GM of April 26, 2024) | 1,620,364 | €2.35 | 1,620,364 | 28 |
For more details on the mechanisms and terms of attribution of the shares, please refer to the information documentation published on the internet website of the doValue Group www.doValue.it ("Governance/Remuneration" section).
CONSOLIDATED FINANCIAL STATEMENTS
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
The Company entered into lease contracts for buildings, electronic equipment (hardware) and cars, which are classified as "other tangible assets" and are used for operations or assigned to employees.
The property leases generally have an original term of 6 years, while the vehicle leases generally have an original term of 4 years.
The liabilities in respect of these lease contracts are secured by the lessors' ownership of the leased assets.
Most of the leases include renewal or cancellation options typical of property leases, which the Company takes into account when determining the duration of the contract in order to determine the lease liability and the right of use, while none envisage variable payments.
The following table reports the carrying amounts of right-of-use assets and changes in the financial year:
| (€/000) | Buildings | Furni ture |
Electronic system |
Other tangible assets |
Total 12/31/2024 |
Total 12/31/2023 |
|---|---|---|---|---|---|---|
| Opening balance | 12,522 | - | 88 | 336 | 12,946 | 16,915 |
| Initial adjustments | - | - | - | - | - | - |
| Increases | 104 | - | 3,683 | 275 | 4,062 | 1,794 |
| Purchases | - | - | 3,683 | 275 | 3,958 | 1,081 |
| Other changes | 104 | - | - | - | 104 | 713 |
| Decreases | (2,942) | - | (2,660) | (214) | (5,816) | (5,763) |
| Amortisation | (2,942) | - | (2,660) | (170) | (5,772) | (5,740) |
| Other changes | - | - | - | (44) | (44) | (23) |
| Closing balance | 9,684 | - | 1,111 | 397 | 11,192 | 12,946 |
Information is provided below on the carrying amounts of the lease liabilities (included in the item "Other financial liabilities") and their changes in the financial year:
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Opening balance | 13,062 | 16,443 |
| Increases | 4,378 | 2,399 |
| New liabilities | 3,992 | 1,081 |
| Financial expenses | 317 | 325 |
| Other changes | 69 | 993 |
| Decreases | (5,969) | (5,780) |
| Payments | (5,925) | (5,538) |
| Other changes | (44) | (242) |
| Closing balance | 11,471 | 13,062 |
| o.w.: Non-current lease liabilities | 7,358 | 10,011 |
| o.w.: Current lease liabilities | 4,113 | 3,051 |

The increase for new liabilities, equal to €4.0 million, refers mainly to the category of electronic systems and other tangible assets, which mainly include company cars.
The amounts recognised in profit or loss are provided in the following table:
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Amortisation of right-of-use assets | (5,772) | (5,740) |
| Financial expenses from lease liabilities Total |
(317) (6,089) |
(325) (6,065) |
The Company also holds lease contracts for certain electronic systems (hardware), property and vehicles with a term equal to or less than 12 months or whose value is low. For these contracts, the Company has elected to apply the exceptions provided for under IFRS 16 regarding short-term or low value leases for which a summary table is provided below showing the costs incurred during the financial year:
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Non-current assets and disposal groups held for sale Share of valuation reserves of equity accounted investments |
(8) - |
(5) - |
| Total | (8) | (5) |


| 423 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|
|---|---|---|---|---|---|---|---|
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Servicing services Servicing for securitisations |
24,814 86,884 |
16,376 95,264 |
| Total | 111,698 | 111,640 |
The item as a whole increased slightly compared to December 31, 2023.
This result derives from an increase in the servicing services component (+51%) and a drop recorded in the component relating to servicing services for securitisation transactions (-9%).
The servicing services include the administration, management and recovery of loans utilising in-court and outof-court recovery processes on behalf and under the mandate of third parties for portfolios mainly consisting of non-performing loans.
These services normally include a performance obligation that is fulfilled over time: in fact, the customer simultaneously receives and uses the benefits of the recovery service and the service provided improves the credit that the customer controls.
For the recognition of revenues, the Company applies a valuation method based on the outputs represented by both the assets managed and the collections on each position under mandate, so as to recognise revenues for an amount equal to that for which it has the right to invoice the customer.
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Administrative Servicing/Corporate Services Provider | 25,168 | 24,432 |
| Information services | 122 | (10) |
| Recovery of expenses | 5,711 | 5,131 |
| Due diligence & Advisory | 1,268 | 853 |
| Other revenues | 718 | 1,379 |
| Total | 32,987 | 31,785 |
The item, up (+4%) compared to December 31, 2023, includes revenues from Administrative Service/Corporate Service Providers, which include the "Master Legal" business line, Recovery of Expenses and revenue from the Due Diligence & Advisory activities.
12/31/2024 12/31/2023

| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Costs for management of agency contracts | (5,370) | (6,601) |
| Total | (5,370) | (6,601) |
The item, which includes the fees of the recovery network, decreased by 19% compared to December 31, 2023, also due to the reduction in takings from the external network.
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Payroll employees | (76,074) | (77,777) |
| Members of Board of Directors and Board of Auditors | (2,515) | 3,892 |
| Other personnel | (5,433) | (4,929) |
| Total | (84,022) | (78,814) |
| Payroll employees | 892 | 900 |
|---|---|---|
| a) Executives | 46 | 38 |
| b) Managers | 404 | 387 |
| c) Other employees | 442 | 475 |
| Other staff | 15 | 14 |
| Total | 907 | 914 |
The item shows an increase compared to the previous year (+7%): in detail, there was substantial stability in the cost for payroll employees and the other personnel component, while the increase in the cost component relating to members of Board of Directors and Board of Auditors was affected by the positive effect recorded in 2023 by the release of provisions for deferred variable remuneration in favour of the previous Chief Executive Officer. Personnel expenses include charges related to early retirement incentives (a total of €3.9 million), of which €1.9 million were paid out during the year to employees who signed up to the plans launched by the Company.
With regard to the breakdown of the cost for employee benefits included in this item, please refer to Note 15 – Employee benefits.
| 425 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|
|---|---|---|---|---|---|---|---|
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| External consultants | (24,254) | (16,179) |
| Information Technology | (12,279) | (11,696) |
| Administrative and logistical services | (6,609) | (6,415) |
| Rentals, building maintenance and security | (878) | (812) |
| Insurance | (1,692) | (1,580) |
| Indirect taxes and duties | (1,645) | (1,815) |
| Postal services, office supplies | (49) | (28) |
| Indirect personnel expenses | (734) | (780) |
| Debt collection | (638) | (836) |
| Utilities | (391) | (391) |
| Advertising and marketing | (433) | (92) |
| Other expenses | (305) | (294) |
| Total | (49,907) | (40,918) |
The item as a whole shows an increase of 22% compared to the previous year, mainly due to the increase in external consultancy, advertising and marketing and information technology expenses, offset by the reduction in debt collection expenses and indirect taxes and duties.
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Recovery of expenses | 6 | - |
| Government grants | 531 | 647 |
| Reductions in assets | (8) | (99) |
| Other expenses | (299) | (6) |
| Other income | 329 | 1,762 |
| Total | 559 | 2,304 |
In 2024, the item showed a decrease of 1.8 million compared to the previous year, essentially attributable to the combined effect of the reduction in the Other income component, partially offset by the increase in the Other expenses component.
| 426 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|
|---|---|---|---|---|---|---|---|
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Intangible assets | (7,739) | (7,543) |
| Amortisation | (7,739) | (7,543) |
| Property, plant and equipment | (6,084) | (6,300) |
| Amortisation | (6,084) | (6,300) |
| Financial assets measured at amortised cost | (8) | (238) |
| Write-downs | (13) | (248) |
| Write-backs | 5 | 10 |
| Trade receivables | (4,075) | 152 |
| Write-downs | (4,151) | (28) |
| Write-backs | 76 | 180 |
| Other assets | - | 262 |
| Write-backs | - | 262 |
| Total | (17,906) | (13,667) |
The item recorded an increase of 31% compared to December 31, 2023, mainly due by the higher amortisation of intangible assets and by the value adjustments of trade receivables partially offset by lower depreciation of property, plant and equipment and lower value adjustments of financial assets measured at amortised cost and other assets. The item includes the effects of IFRS 16 for amortisation of rights of use, which in the 2024 amounted to €5.8 million (€5.7 million in 2023).
| (€/000) | 12/31/2024 12/31/2023 |
|||||
|---|---|---|---|---|---|---|
| Provisions | Realloca tions |
Total | Provisions | Realloca tions |
Total | |
| Legal disputes | (1,815) | 965 | (850) | (2,836) | 669 | (2,167) |
| o.w. Employee disputes | (324) | 32 | (292) | (23) | 15 | (8) |
| Out-of-court disputes and other risk provisions | (285) | (2,329) | 2,044 | (1,044) | 1,479 | 435 |
| Total | (2,100) | 3,294 | 1,194 | (3,880) | 2,148 | (1,732) |
The item consists of operational changes in provisions, for legal disputes, out-of-court disputes and other risk funds, allocated to meet legal and contractual obligations that are expected to require the use of economic resources in upcoming years.
As at December 31, 2024, the item shows a positive balance of €1.2 million, a decrease of €2.9 million compared to the balance of the previous year which was a negative amount of €1.7 million due to the combined effect of estimated releases for provisions of previous years which no longer exist and prudential provisions relating to both legal disputes and operational risks and other charges.
In particular, as at December 31, 2024, provisions for out-of-court disputes and other risks provisions (€0.3 million) essentially refer to risks related to out-of-court disputes while releases (€2.3 million) arise mainly as a result of the release of previous provisions that were set aside for possible risks that no longer exist in the absence of legal actions.

| (€/000) | 12/31/2024 12/31/2023 | |
|---|---|---|
| Financial income | 7,882 | 10,867 |
| Income from financial assets measured at fair value through P&L | 1,354 | 1,274 |
| Income from financial assets measured at amortised cost | 6,528 | 9,139 |
| Income from assets measured at fair value through comprehensive income | - | 454 |
| Financial expense | (33,613) | (31,391) |
| Expense from financial liabilities measured at amortised cost | (32,123) | (27,035) |
| Other financial expenses | (1,490) | (4,356) |
| Net change of other financial assets and liabilities measured at fair value through P&L | (2,728) | (2,809) |
| Financial assets - o.w.: debt securities | (1,467) | (1,619) |
| Financial assets - o.w.: units in collective investment undertakings | (1,215) | (891) |
| Financial assets - o.w.: non-hedging derivatives | (46) | (299) |
| Total | (28,459) | (23,333) |
Financial income, which amounted to €7.9 million, down by €3.0 million compared to the previous year, mainly includes:
Financial expenses (€33.6 million), up by €2.2 million compared to the previous year, include the costs of the bond issued in August 2020 and repaid in December 2024 (€17.3 million), the bond issued in July 2021 (€11.1 million), the bank loans (€2.5 million) and the payables for cash pooling to the subsidiaries doNext, doData, doValue Spain and doValue Cyprus (totalling €1.2 million). "Other financial expenses" essentially include the portion of interest calculated pursuant to IFRS 16 (€0.3 million) and outsourcing fees on credit lines (€0.9 million).
The Net change of other financial assets and liabilities measured at fair value through P&L (€2.7 million) includes the fair value delta relating to the securitisation securities of Cairo, Romeo SPV, Mercuzio Securitisation and Mexico, whose measurement at fair value pursuant to IFRS 9 is negative for €1.5 million, as well as that relating to the portion of the Italian Recovery Fund, whose valuation based on the NAV of the transaction as at December 31, 2024, is negative for €1.2 million, and the fair value measurement the option contract connected to the investment in BidX1 negative for €0.1 million.
As at December 31, 2024, the balance of the item was negative for €36.8 million due to the effect of the write-down made following a impairment test carried out on the equity investment doValue Spain Servicing.
| 428 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|
|---|---|---|---|---|---|---|---|
This item, amounting to €5.0 million, includes dividends received from the investee doNext for €1.9 million, doData for €1.6 million and doValue Greece Real Estate for €1.5 million.
Income tax is calculated by applying the standard corporate income tax rate (IRES) of 24%, and the Regional Tax on Production Activities (IRAP). As at December 31, 2024, in order to determine the IRAP rate of doValue, maintenance of the requirements of non-financial equity holding was verified, with the subsequent extension of the tax base also to financial charges and income and the application of the rate envisaged for banks of 5.57%, unless otherwise provided by the individual regions.
The item, as a whole, recorded.
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Current tax | 885 | - |
| Changes in prior year taxes | - | 77 |
| Changes in deferred taxes assets | - | (6,130) |
| Total | 885 | (6,053) |
Income taxes for the period show a positive value of €0.9 million, down compared to December 31, 2023 which presented a negative value of €6.1 million, attributable to the positive economic effect deriving from the tax consolidation in which doValue and the subsidiaries doNext and doData took part starting from the 2024 financial year.
Below is a table detailing the tax effect on the components of the comprehensive income statement.
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Defined-benefit plans | (16) | 13 |
| Total | (16) | 13 |
The reconciliation between the tax charge recognised in the financial statements and the theoretical tax charge, determined on the basis of the theoretical rates in force is also shown below:
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| PROFIT (LOSS) BEFORE TAX FROM CONTINUING OPERATIONS | (71,052) | 3,117 |
| Theoretical tax rate | 24% | 24% |
| Theoretical computed taxes on income | 17,052 | (748) |
| - Non-taxable income - permanent differences | 2,939 | 5,355 |
| - Non-deductible expenses - permanent differences | (15,435) | (3,882) |
| - Prior years and changes in tax rates | - | 442 |
| - Valuation adjustments and non-recognition of deferred tax assets/liabilities | (4,556) | (7,220) |
| - Economic effect deriving from tax consolidation | 885 | - |
| Income tax recognised in income statement | 885 | (6,053) |
For this reconciliation, IRAP tax is not taken into consideration since it has a taxable basis that is different from the result before tax. Therefore, theoretical income taxes are calculated by applying only the tax rate in effect ("IRES"), equal to 24%, on the result before tax of continuing operations.

From January 1, 2024, valid for the three-year period 2024-2026, doValue and the subsidiaries doNext and doData have opted to join the national tax consolidation regime, governed by Articles 117-129 of the Italian Income Tax Code (TUIR), introduced by Legislative Decree no. 344/2003. It provides an option, based on which the total net income or tax loss of every subsidiary taking part in the tax consolidation procedure - together with withholding tax, tax deductions and tax credits – is transferred to the parent company, which determines a single taxable income or loss carried forward (that is the result of the sum of its own income/loss and of the income/loss of the participating subsidiaries) and, consequently, a sole tax debit/credit.



RISKS AND RISK MANAGEMENT POLICIES REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
431 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
The doValue Group, in line with the regulations that apply to it and applicable best practices, has an Internal Control System that is composed of instruments, organisational structures, company rules and regulations targeted at allowing, through an adequate process of company risk identification, measurement, management and monitoring, a sound, correct company management consistent with the pre-established performance targets and protection of company assets as a whole.
The Group's Internal Control System pursues the following objectives:
The Internal Controls System of the doValue Group, inspired by principles of integration, proportionality and costeffectiveness, foresees centralisation c/o the Parent Company of certain second-level Corporate Control Functions (e.g. Financial Reporting Officer) and third level (i.e. Internal Audit Group). The Internal Controls System of the doValue Group also establishes the presence of Corporate Functions with Control Tasks consisting in a group of Organisational Units/Functions involved in managing the internal controls system; to control specific regulatory/ at-risk areas, such as Group Risk Management, GROUP AML and Group Compliance & Global DPO. That choice comes from the need to implement, together with strong strategic coordination, similarly incisive coordination in the Group's Internal Controls System.
The Group's Corporate Control Functions (Internal Audit, Group AML, Group Compliance & Global DPO, Group Enterprise Risk Management and Financial Reporting Officer) are independent organisationally and markedly separate from the other organisational units, have the authority, economic and physical resources, and the competences needed to perform their tasks.
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

FINANCIAL STATEMENTS
Credit risk is the risk that a counterparty will not fulfil its obligations linked to a financial instrument or a commercial contract, therefore leading to a financial loss. This risk mainly derives from economic and financial factors, or from the possibility of a default situation of a counterparty.
The Company is exposed to credit risk deriving mainly from its operating activities, i.e. from trade receivables and, to a lesser extent, from its financing activities, deposits with leading banks and financial institutions and other financial instruments, as well as reduced non-performing positions owned.
Trade receivables, which are at very short term and are settled with payment of the related invoice, are essentially attributable to servicing contracts under which the Company accrues receivables in respect of their counterparties, who may default due to insolvency, economic events, liquidity shortages, operational deficiencies or other reasons. In order to limit this risk, the Company monitors the positions of individual customers, analyses expected and actual cash flows in order to promptly undertake any recovery actions.
Pursuant to IFRS 9, at each reporting date, these receivables are subject to an assessment aimed at verifying whether there is evidence that the carrying amount of the assets cannot be fully recovered.
As at December 31, 2024, the main trade counterparties were represented by banks and important Investors with high credit standing and Vehicle Companies established pursuant to the provisions of Italian Law 130/1999. For a quantitative analysis, please see the Note on trade receivables.
With regard to individual non-performing positions, which concern a marginal number of positions acquired over time, the procedures and tools supporting the activity of the workout units always enable position managers to prepare accurate forecasts of the amounts and timing of expected recoveries on the individual relationships in accordance with the state of progress in the recovery management process. These analytical evaluations take account of all the elements objectively connected with the counterparty and are in any case conducted by the position managers in compliance with the principle of sound and prudent management.
As regards the credit risk relating to relations with banks and financial institutions, the Company only uses interlocutors with a high credit standing.
The liquidity risk is manifested as the inability to raise, an economically sustainable manner, the financial resources necessary for the Company's operations.
The two main factors that determine the Company's liquidity situation are, on the one hand, the resources generated or absorbed by operating and investment activities and, on the other, the expiry and renewal characteristics of the debt or liquidity of financial investments and market conditions.
The Company has adopted a series of policies and processes to optimise the management of financial resources, thereby reducing liquidity risk.
doValue identifies and monitors liquidity risk on a current and forward-looking basis. In particular, the prospective assessment takes account of probable developments in the cash flows connected with the Company's business.
One of the main instruments for mitigating liquidity risk is the holding of reserves of liquid assets and revolving credit lines. The liquidity buffer represents the amount of liquid assets held by the Company and readily usable under stress conditions and deemed appropriate in relation to the risk tolerance threshold specified (availability in the current account and short-term time deposit and promptly available in liquid form with leading banks).
ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
In order to ensure efficient liquidity management, treasury activities are largely centralised at the Parent Company level, with liquidity needs being met primarily from cash flows generated by the ordinary course of business and any surpluses being managed appropriately.
On December 18, 2024, the Company concluded a capital increase under option against payment, for a total of €151.3 million. With the liquidity deriving from the share capital increase, the new package of bank loans ("Senior Facilities Agreement" - SFA) for a total of €526 million (of which 80 million relating to the undrawn revolving facility line) related to the acquisition of the Gardant group (Note 13), from other undrawn credit lines for 43.5 million as well as with the one to be generated by operating and loan activities, the Company believes it can meet its investment, working capital management and debt repayments upon their maturity.
In particular, in 2024 the Company was able to finalise the acquisition of the Gardant group, as well as repay the bond maturing in August 2025. Specifically, for the acquisition of the Gardant group, a part of the SFA attributable to the "Acquisition Term Facility" was used for a total of €240 million, while the repayment of the 2025 bond was carried out on December 23, 2024, thanks to the use of a part of the "Refinancing Term Facility" of €110 million, also part of the SFA, a part of the net income deriving from the capital increase under option and a part of the available liquidity. Lastly, the entire principal amount of the bond maturing in 2026 and in place as at December 31, 2024 was repaid on February 13, 2025 thanks to the liquidity collected following the issue of a new senior bond on the same date for €300.0 million in principal at a fixed annual rate of 7% and maturing in 2030. This also allowed the Company to repay the remaining part of the "Refinancing Term Facility" of €96 million as it is no longer necessary.
| (€/000) | On demand |
Up to 3 months |
3 to 12 months |
1 to 5 years |
Over 5 years |
12/31/2024 | 12/31/2023 |
|---|---|---|---|---|---|---|---|
| Loans and other financing | 46,109 | 4,488 | 65,060 | 662,949 | - | 778,606 | 567,567 |
| Bank loans | - | 325 | 65,060 | 368,617 | - | 434,002 | 105 |
| Liabilities on intercompany current accounts | 46,109 | - | - | - | - | 46,109 | 4,939 |
| Bonds | - | 4,163 | - | 294,332 | - | 298,495 | 562,523 |
| Other financial liabilities | - | 12,740 | 2,173 | 29,822 | - | 44,735 | 67,730 |
| Lease liabilities | - | 1,940 | 2,173 | 7,358 | - | 11,471 | 13,062 |
| Earn-out | - | 10,800 | - | 22,464 | - | 33,264 | 54,668 |
| Trade payables | 19,041 | 5,190 | 28,215 | - | - | 52,446 | 29,977 |
| Other current liabilities | 2,058 | 7,732 | 11,263 | 1,903 | 164 | 23,120 | 20,990 |
| Total | 67,208 | 30,150 | 106,711 | 694,674 | 164 | 898,907 | 686,264 |
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS

Market risk is the risk that the fair value of future cash flows of a financial instrument will change due to variations in the market price. The market price includes three types of risk: interest rate risk, currency risk and other price risks, such as, for example, the equity risk. The financial instruments affected by market risk include loans and financing, deposits, debt and equity instruments and financial derivative instruments.
The Company, which uses external financial resources in the form of debt and uses available liquidity in bank deposits, is exposed to interest rate risk, which is the risk that the fair value or future cash flows of a financial instrument will change due to variations in market interest rates. The Company's exposure to the risk of variations in market interest rates is related to medium-term indebtedness with variable interest rates.
In the last four or five years, the Company's financial structure has benefited from relatively low rates thanks to the bond issues of 2020 and 2021 with a fixed rate, reducing the exposure to interest rates to a minimum.
This situation changed in the last quarter of 2024, when, upon acquisition of the Gardant group, the financial structure of doValue changed. Specifically a package of bank loans provided by a pool of banks with a variable interest rate (6-month Euribor) was taken out and the 5% fixed-rate bond maturing in 2025 was repaid. This situation therefore exposes the Company to fluctuations in the interest rate over the duration of the loan (2024-2029).
In addition, in February 2025, the bond maturing in 2026 was refinanced through the issue of another guaranteed bond maturing in 2030, again at a fixed rate, with an increase of the same from 3.375% of the 2026 bond to 7% of the 2030 bond.
As at December 31, 2024, the share of variable rate financial sources was 62% (1% as at December 31, 2023) with respect to the total loans and financing. From the sensitivity analysis conducted, a 50 bps change in interest rates has an impact on the Company's net result of €1.7 million in 2025 and €1.6 million in 2026. It is noted that any upward movements in interest rates may be offset by a reduction in the margin of up to 100 bps, as provided for in the contractual documentation of the term loan, in the event of a decrease in the net financial debt-to-EBITDA ratio.

CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

STATEMENTS
Operational risk is the risk of incurring losses due to the inadequacy or the failure of procedures, human resources and internal systems, or to external events.
doValue adopts a set of controls, principles and rules to manage operational risk with the aim of mitigating its potential impact and/or probability from a cost/benefits perspective.
In terms of organisation, the Enterprise Risk Management Function (hereinafter "ERM") guarantees integrated risk management throughout the Group, including operational risk (such as transational, business, conduct, fraud, IT and legal risk) acting as a facilitator for business growth and development by identifying, measuring and managing potential risks that may affect the Group.
The main organisational responsibilities of ERM are to guarantee a Risk-Informed approach, i.e. to provide information to doValue Management, the Board of Directors and other corporate bodies in order to support the decision-making process and guarantee integrated monitoring for potential risk categories that are applicable within Group in line with the second-level control model.
ERM defines a common Framework within Group for the identification, assessment, measurement and monitoring of risks, and provides support for the determination of the risk tolerance thresholds, analysing deviations and identifying, with the active contribution of risks owners, mitigation plans and actions.
In order to monitor and manage the Group's risks, a system of information flows has been implemented between the Group functions and Local Risk Management and other functions, where necessary and consistent with first-level risk ownership, on the different types of operational risk, which are summarised in a Tableau de Bord (TdB) to provide an overview of the risks monitored at Group level.
This TdB, which is shared with the corporate bodies, includes, among other things, a series of Key Risk Indicators (KRIs), developed periodically considering local peculiarities and existing regulations.
The Company operates in a legal and legislative context that exposes it to a vast range of possible litigation connected with the core business of servicing loan recovery under mandate, potential administrative irregularities and labour litigation.
The associated risks are assessed periodically in order to quantify a specific allocation to the "Provision for risks and charges" on the basis of the information that becomes available.
Regarding the events following the agreement reached with the Tax Authority in 2021 by the subsidiary doValue Spain Servicing S.A. (hereinafter "doValue Spain"), on May 11, 2023, the International Court of Arbitration of the International Chamber of Commerce issued the arbitral award condemning Altamira Asset Management Holdings S.L. (hereinafter "AAMH") to repay approximately €28 million, plus legal interest, in favor of the doValue Group. Similarly, doValue S.p.A. (hereinafter "doValue") was required to make the Earn-out payment, inclusive of passive interests. The amounts related to the Spanish tax claim were paid in 2021 by doValue Spain to the Spanish Tax Authority in the context of the inspection launched in connection to facts and events occurred prior to the acquisition performed by doValue which took place in 2019. In response to this arbitral award, AAMH initiated legal action, before the competent Spanish courts, seeking the partial annulment of the arbitral award concerning its obligation to pay the tax claim imposed under the arbitral award. The High Court of Justice of Madrid dismissed the annulment action in a final judgment dated May 30, 2024, thereby confirming the arbitral award and ordering AAMH to pay the legal costs.
436 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS
Regarding the enforcement action initiated by the Company doValue and its subsidiary doValue Spain in July 2023 to enforce and collect the sums due from AAMH, on December 21, 2023, the competent Court in Madrid issued an enforcement order, condemning AAMH to pay the amount specified in the arbitral award, leading to the seizure of all assets owned by AAMH. Regarding such executive procedure, AAMH filed an opposition, which was rejected by the Court on February 26, 2024, with the Court ordering AAMH to pay the legal costs. AAMH did not appeal against the decision rejecting the opposition, which therefore became final.
On January 16, 2024, doValue deposited approximately €22 million with the enforcement Court, corresponding to the Earn-out credit awarded to AAMH against doValue under the arbitral award. This Earn-out credit had previously been seized in favor of doValue Spain. Upon request by doValue Spain, on April 4, 2024, the Court authorized the transfer of these funds to the requesting party as partial payment of the tax claim arbitration award, thereby fully extinguishing AAMH's Earn-out credit against doValue, as recognized in the arbitral award. In addition to the funds originating from the seizure of the Earn-out claim, the Court also authorized the transfer of additional funds from a bank account held by AAMH, previously seized by the Court, resulting in the delivery to doValue Spain of a total amount of €22.7 million on April 11, 2024.
Most recently, the Company has become aware that AAMH was judicially declared insolvent by order of the Commercial Court of Madrid. Furthermore, the insolvency court decided to suspend the powers of AAMH's administrators and liquidators and the insolvency proceedings are still pending conclusion and the Company is yet to receive further information in relation thereto.
It is also recalled that doValue started litigation in 2022 against a group of insurers who, in connection with doValue's acquisition of an 85% stake in Altamira Asset Management S.A. (now doValue Spain), insured doValue against losses arising from certain AAMH's breaches under the sale contract. In its judgment dated September, 30 2024, the Court of First Instance of Madrid ruled in favor of doValue. The decision is subject to appeal to the Court of Appeal of Madrid, with the appeal deadline still running.
Additionally, concerning the formal closure of the tax audit that the Company has received by the Italian Tax Authority concerning the fiscal years 2015, 2016 and 2017, prior to the listing, at the end of April 2023, a tax assessment was received in connection with the 2016 finding and for which it filed a tax settlement proposal to activate the adequate protection measures and demonstrate, supported by a pool of professionals, the reasons for the correctness of the own conduct. Following the inability to reach a settlement agreement, which was pursued to achieve an out-ofcourt agreement quickly and with minimal expenditure considering the correctness of its position, on December 16, 2023, the settlement procedure was formally closed, and a judicial appeal was filed. A hearing was held on May 23, 2024, and on June 21, 2024, the Tax Court issued a ruling that fully upheld doValue's appeal and annulled the 2016 assessment notice. On September 13, 2024, the Tax Authority filed an appeal against the first instance decision. On November 11, 2024, the counter-arguments and cross-appeal are submitted and the term for challenging in the second-degree proceedings is currently pending.
On December 19, 2023, the Company also received a tax assessment for the 2017 fiscal year; the Company filed a tax settlement proposal on February 16, 2024, to demonstrate the correctness of its actions based on a multitude of well-founded elements from a legal tax perspective. Following the inability to reach a settlement agreement with the Tax Authority, the Company filed a judicial appeal on May 15, 2024. On May 8, 2025, the first instance hearing is scheduled at the Court of Justice.
Considering the above for both assessments, the Company deems the risk of liability possible.
CONSOLIDATED FINANCIAL STATEMENTS
437 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
DIRECTORS' REPORT OF DOVALUE S.P.A.

For the purposes of the management of the Company share capital, it was defined that this includes the share premium reserve and all the other capital reserves attributable to the shareholders of doValue. The main objective of capital management is to maximise value for shareholders, safeguard business continuity, as well as support the development of the Group.
doValue therefore intends to maintain an adequate level of capitalisation, which at the same time makes it possible to achieve a satisfactory economic return for shareholders and to guarantee efficient access to external sources of financing.
The Company constantly monitors the evolution of the level of indebtedness to be compared to shareholders' equity and taking into account the generation of cash from the businesses in which it operates.
There are currently no financial covenants linked to a gearing ratio, i.e. the ratio between the net debt and the total capital plus the net debt, as shown in the table below.
However, the bond issued in 2021 requires compliance with certain covenants that limit, subject to some exceptions, the Group's ability to:
The covenants under the Senior Facility Agreement (Note 12) are linked to two, which will be subject to semi-annual review starting in June 2025: the leverage ratio (which must not exceed 3.5x) and the interest coverage ratio (which must not fall below 2x).
Failure to comply with these covenants, unless remedied within the specified terms and timelines, would trigger the obligation to repay the outstanding loan.
As at December 31, 2024, no covenants have been breached or violated in any way.
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CONSOLIDATED FINANCIAL STATEMENTS |
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DOVALUE S.P.A. FINANCIAL STATEMENTS |
|
|---|---|---|---|---|---|---|---|
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Loans and other financing (Note 13) | 778,606 | 567,567 |
| Other financial liabilities (Note 14) | 44,735 | 67,730 |
| Trade payables (Note 17) | 52,446 | 29,977 |
| Other liabilities (Note 18) | 23,120 | 20,990 |
| Less: cash and cash equivalents (Note 10) | (130,673) | (57,327) |
| Net debt (A) | 768,234 | 628,937 |
| Shareholders' equity | 207,367 | 129,214 |
| Shareholders' equity and net debt (B) | 975,601 | 758,151 |
| Gearing ratio (A/B) | 79% | 83% |
The table below reconciles the net debt figure shown in the previous table with the net financial indebtedness presented in Note 14 of the "Information on the balance sheet" section.
| (€/000) | 12/31/2024 | 12/31/2023 |
|---|---|---|
| Net financial indebtedness (Note 14) | 623,838 | 424,831 |
| Trade payables (Note 17) | 52,446 | 29,977 |
| Other liabilities (Note 18) | 23,120 | 20,990 |
| Current financial assets (Note 4) | 68,830 | 141,789 |
| Other non-current loans (Note 4) | 11,350 | |
| Net debt (A) | 768,234 | 628,937 |
CONSOLIDATED FINANCIAL STATEMENTS
439 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
DIRECTORS' REPORT OF DOVALUE S.P.A.

FINANCIAL STATEMENTS
As at December 31, 2024, there were commitments totalling €1.1 million relating to CIU units to be subscribed for the restricted closed-end alternative securities investment fund denominated Italian Recovery Fund (formerly Atlante II) (see also Note 3).
Guarantees issued as at December 31, 2024 total €1.9 million and included €1.2 million for leased operational properties and €0.7 million in pledges on bank accounts.




For Segment Reporting, reference should be made to the representation in the Consolidated Financial Statements of the doValue Group as at December 31, 2024, as the Group uses the Region as a dimension of analysis. For the purposes of these Company Financial Statements, it should be notes that doValue S.p.A. is included into Region Italy .




For this section, please refer to the doValue Group's Consolidated Financial Statements as at December 31, 2024.



REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
445 SUSTAINABILITY
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
The provisions of IAS 24 apply for the purposes of disclosures on related parties. That standard defines the concept of related party and identifies the relationship between the related party and the entity preparing the financial statements.
Pursuant to IAS 24, related parties are classified into the following categories:
In compliance with Consob Resolution no. 17221 of March 12, 2010, as amended, doValue has adopted the "Policy for the management of transactions with related parties and transactions conducted in situations of conflict of interest of the doValue Group", published on the corporate website of doValue (www.doValue.it), which defines the principles and rules for managing the risk associated with situations of possible conflict of interest engendered by the proximity of certain parties to decision-making centres.
To manage transactions with related parties, doValue established a Risks and Operations with Related Party Committee - composed of a minimum of 3 (three) and a maximum of 5 (five) members chosen from the nonexecutive members of the Board of Directors, and with the majority meeting independence requirements - charged with the task of issuing reasoned opinions to the Board of Directors regarding transactions with related parties in the cases governed by the procedure.
CONSOLIDATED FINANCIAL STATEMENTS DIRECTORS' REPORT OF DOVALUE S.P.A.
DOVALUE S.P.A. FINANCIAL STATEMENTS

Information on the remuneration of key management personnel for the year 2024 is provided below.
The definition of key management personnel, according to IAS 24, includes those who have the power and responsibility, directly or indirectly, for planning, managing and controlling the Company's activities. This category includes the members of the Board of Directors, including the Chief Executive Officer, the Statutory Auditors of the Company and of all the subsidiaries, as well as the other executives with strategic responsibilities identified in the "Relevant Personnel" scope.
(€/000)
| Remuneration breakdown | 12/31/2024 |
|---|---|
| Short-term benefits | 5,008 |
| Post-employment benefits | 220 |
| Other long term benefits | - |
| Severance indemnity | - |
| Share-based payments | 989 |
| Total | 6,217 |
During the period, low-value transactions with related parties of an ordinary nature and lesser importance were carried out, mainly attributable to contracts for the provision of services.
All transactions with related parties carried out in 2024 were concluded in the interest of the Group and at market or standard conditions.
The following table shows the values of the final transactions as at December 31, 2024.
| (€/000) | ||||||
|---|---|---|---|---|---|---|
| Financial Transactions | Consolida ted subsi diaries |
Key management personnel |
Amount related to "Other related parties" |
Total | Total as per financial statement |
% of financial statement total |
| Non-current financial assets | 75,550 | - | 1,387 | 76,937 | 110,027 | 69.9% |
| Current financial assets | 68,830 | - | - | 68,830 | 68,830 | 100.0% |
| Trade receivables | 17,659 | - | 11,393 | 29,052 | 80,458 | 36.1% |
| Other current assets | 2,747 | - | - | 2,747 | 10,240 | 26.8% |
| Total assets | 164,786 | - | 12,780 | 177,566 | 269,555 | 65.9% |
| Trade payables | 5,523 | - | 19 | 5,542 | 14,913 | 37.2% |
| Loans and other financing | 46,109 | - | - | 46,109 | 115,657 | 39.9% |
| Other current liabilities | 27 | - | - | 27 | 21,053 | 0.1% |
| Total liabilities | 51,659 | - | 19 | 51,678 | 151,623 | 34.1% |
(€/000)
| Costs/Revenues | Consolida ted subsi diaries |
Key management personnel |
Amount related to "Other related parties" |
Total | Total as per financial statement |
% of financial statement total |
|---|---|---|---|---|---|---|
| Revenue from contracts with customers | - | - | 31,876 | 31,876 | 111,698 | 28.5% |
| Other revenue | 7,480 | - | 5,014 | 12,494 | 32,987 | 37.9% |
| Administrative expenses | (2,059) | - | 470 | (1,589) | (84,022) | 1.9% |
| Staff expenses | (1,035) | - | (18) | (1,053) | (49,907) | 2.1% |
| Provisions for risks and charges | 3,611 | - | 89 | 3,700 | (28,459) | n.s. |
| Dividends | 5,017 | - | - | 5,017 | 5,017 | 100.0% |
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

DOVALUE S.P.A. FINANCIAL STATEMENTS
The main relations with Subsidiaries relate to:
With the aforementioned subsidiaries there are relationships for the supply of services for corporate activities and for the control functions carried out by doValue, on the basis of which revenues of €2.8 million and reimbursement of general expenses and IT costs of €4.7 million were accrued.
The trade receivables and payables shown in the above table essentially refer to the aforementioned service relationships.
The main relations with other related parties relate to:







DIRECTORS' REPORT OF DOVALUE S.P.A.
CONSOLIDATED FINANCIAL STATEMENTS

| doValue S.p.A. | ||||
|---|---|---|---|---|
| (€) Type of services |
Service Provider | Fee for the year in Euros (excluding VAT and expenses) |
||
| Auditing | EY S.p.A. | 231,000 | ||
| Audit related services | EY S.p.A. | 580,500 | ||
| of which services required by laws and regulations in connection with the acquisition of Gardant S.p.A. |
570,000 | |||
| Other services | EY S.p.A. | 256,980 | ||
| of which services related to the sustainability reporting | 129,980 | |||
| Total | 1,068,480 |
REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
Italian Law 124 of August 4, 2017 introduces in article 1, paragraphs 125 to 129, some measures aimed at ensuring transparency in the system of public disbursements that are part of a European and national regulatory context.
Also of note is the circular Assonime no. 5 "Business activities and competition", published on February 22, 2019, which contains some guidelines and highlights the points of greatest uncertainty, hoping for regulatory intervention by the competent authorities that guarantees a correct and uniform fulfilment of obligations by companies, in addition to the non-application of the sanctions contained in the regulation itself.
Given the above, the main criteria adopted by doValue S.p.A. and its subsidiaries based in Italy are reported below, in line with the circular of Assonime mentioned above. Grants, contributions and economic benefits of any kind received from January 1 to December 31, 2023 were considered.
doValue's information is presented below in table form.
| Type of grant | Amount |
|---|---|
| Employment Fund | 25,500 |
| Training contributions to the Banking Fund | 180,000 |
| Tax credit for technological innovation (Italian Law 160/2019) | 663,647 |
| Total | 869,147 |
449 SUSTAINABILITY
(€)



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DOVALUE S.P.A. FINANCIAL STATEMENTS |
|---|---|---|---|---|---|---|

Dear Shareholders,
The draft financial statements for the year ended December 31, 2024, were approved by the Board of Directors on March 20, 2025.
The auditor's opinion and the report of the Board of Statutory Auditors are available for your review.
The doValue S.p.A.'s financial statements as of December 31, 2024, show a net loss of EUR 70,167,276.
The consolidated financial statements, also approved by the Board of Directors in the meeting of March 21, 2024, report a net profit for the year attributable to the shareholders of the Parent Company amounting to EUR 1,900,474.
With regard to the net loss for the year, it is proposed to the shareholders to cover it through the use of the share premium reserve. Furthermore, concerning the proposal to shareholders regarding the dividend, it is proposed not to distribute one, in line with the provisions of the policy set out in the Group's new three-year industrial plan for 2024-2026".
Rome, March 20, 2025 The Board of Directors


DOVALUE S.P.A. FINANCIAL STATEMENTS
453 SUSTAINABILITY REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP CONSOLIDATED FINANCIAL STATEMENTS DIRECTORS' REPORT OF DOVALUE S.P.A.
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CONSOLIDATED FINANCIAL STATEMENTS


REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
454 SUSTAINABILITY







CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

STATEMENTS
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FINANCIAL STATEMENTS
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|---|---|---|---|---|---|---|
| 101 | |||||
|---|---|---|---|---|---|
| Type of services | doValue S.p.A. | Subsidiaries | |||
| Service Provider |
Fee for the year in Euros (excluding VAT and expenses |
Service Provider |
Fee for the year in Euros (excluding VAT and expenses) |
||
| Auditing | EY S.D.A. | 231,000 | EY Network |
452,850 | |
| Audit related services | EY S.p.A. | 580,500 | Network | 90,089 | |
| of which Services required by laws and regulations in connection with the acquisition of Gardant S.p.A. |
570,000 | ||||
| EY | |||||
| Other services | EY S.p.A. | 256,980 | Network | 33,080 | |
| of which services related to the sustainability reporting | 129,980 | 25,000 | |||
| Total | 1,068,480 | 560,019 |
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|---|---|---|---|---|
DIRECTORS' REPORT OF DOVALUE S.P.A.
| 471 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|
|---|---|---|---|---|---|---|---|
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

FINANCIAL STATEMENTS
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.

| 474 | INTRODUCTION | DIRECTORS' REPORT ON THE GROUP |
SUSTAINABILITY REPORT |
CONSOLIDATED FINANCIAL STATEMENTS |
DIRECTORS' REPORT OF DOVALUE S.P.A. |
DOVALUE S.P.A. FINANCIAL STATEMENTS |
|
|---|---|---|---|---|---|---|---|



REPORT INTRODUCTION DIRECTORS' REPORT ON THE GROUP
CONSOLIDATED FINANCIAL STATEMENTS
DIRECTORS' REPORT OF DOVALUE S.P.A.



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