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ING Groep N.V.

Earnings Release Jul 31, 2025

3854_iss_2025-07-31_4d46e9c0-21bd-49ad-89aa-f6375569243c.pdf

Earnings Release

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Press release

ING Corporate Communications Amsterdam, 31 July 2025

ING posts 2Q2025 net result of €1,675 million, with strong growth in lending volumes and fee income

2Q2025 profit before tax of €2,369 million with a CET1 ratio of 13.3%

  • Well on track to reach our targets, one year into our 'Growing the difference' strategy
  • Continued strong increase in mobile primary customers of over 300,000 to 14.9 million
  • Resilient total income, supported by higher customer balances, with particularly strong growth of our mortgage portfolio
  • Further growth in fee income in both Retail and Wholesale Banking, up 12% year-on-year
  • ING will pay an interim cash dividend of €0.35 per ordinary share

CEO statement

"During the second quarter of 2025, we have continued to successfully execute our strategy, which we set out one year ago, by accelerating growth, increasing impact and delivering value," said Steven van Rijswijk, CEO of ING. "The quarter started with heightened market volatility, as well as macroeconomic and geopolitical uncertainty, which still continue to this day. In that context, we are pleased that our customer base has shown significant growth and that our volumes have increased as we further diversified our income streams, with fees now making up almost 20% of our total income. We are well on track to reach our financial targets for 2027.

"We have seen continued commercial momentum, with significant core lending growth, continued strong deposit gathering and a double-digit increase in fee income. Commercial NII declined year-on-year due to margin pressure and currency fluctuations, leaving total income stable.

"In Retail Banking, we have gained over 300,000 mobile primary customers during the quarter, and 1.1 million, or 8% growth, year-on-year, with Germany, Spain, Italy, and Romania leading this growth. Net core lending growth has reached a quarterly record of €11.3 billion, including €7.2 billion in mortgages, mainly in the Netherlands, Australia and Germany, and €3.2 billion in Business Banking, driven by higher loan demand from our SME clients. We have attracted €8.9 billion in net customer deposits, partly from seasonal holiday allowances, and achieved a 12% increase year-on-year in retail fee income, primarily from higher investment activity.

"In Wholesale Banking, net core lending growth was €4.1 billion, driven by strong momentum in Working Capital Solutions and in short-term trade-related financing. Demand for long-term corporate loans has remained subdued due to economic uncertainty, which impacted total income. Fee income has risen 12% year-on-year, driven by Lending, Global Capital Markets and Payments & Cash Management.

"Costs have developed as expected, increasing moderately year-on-year. Prudent expense management remains a priority and the impact of inflation and investments was partly offset by efficiency measures. As part of this, we are making ongoing improvements to our KYC processes and we have announced the restructuring of our Wholesale Banking workforce, while continuing to invest in our commercial and product capabilities in both Retail and Wholesale Banking.

"Risk costs were below our through-the-cycle average, reflecting the quality of our loan portfolio. Our CET1 ratio was 13.3%, including the impact of the share buyback programme, which was announced in May 2025 and is well underway. Our 4-quarter rolling average return on equity came out at 12.7%.

"We continue to find ways to support our customers on their journeys to net zero. We have increased our sustainable volume mobilised to €67.8 billion for the first half of 2025, a 19% increase compared to the first half of 2024. In the Netherlands, we have introduced a new mortgage pricing model tied to energy labels that offers lower interest rates when eligible customers improve the energy label for their homes.

"We are pleased with our results during a volatile first half of 2025. Although macroeconomic conditions remain challenging we are confident that our strategy sets us on course to become the best European bank and deliver on our targets. I want to thank our customers and clients for their continued trust in us and our employees for their continued dedication."

Investor enquiries E: [email protected] Press enquiries T: +31 (0)20 576 5000 E: [email protected] Analyst call

31 July 2025 at 9:00 am CET +31 20 708 5074 (NL) +44 330 551 0202 (UK) (Registration required via invitation) Live audio webcast at www.ing.com

Business Highlights

Net core lending growth €15.4 bln

in 2Q2025

Net core deposits growth €6.2 bln in 2Q2025

Superior value for customers

NPS score Retail Banking: Ranked #1 in 5 of 10 retail markets

Mobile primary customers1) : +309,000 in 2Q2025

Profit before tax €2,369 mln -8% vs 2Q2024

CET1 ratio 13.3% -0.3% vs 1Q2025

Return on equity (4-qtr rolling avg) 12.7% -0.1% vs 1Q2025

We have grown our primary customer base—primary customers with a mobile interaction through our app or website—by 309,000 to a total of 14.9 million, putting us firmly on track to keep growing in line with our target of one million mobile primary customers per year. We retained the number one NPS score in 5 out of 10 retail markets, confirming our customers' satisfaction with our services.

In line with our ambition to do more business with more customers, we have launched several propositions for GenZ. In Spain, we launched a dedicated START account to support customers aged between 14 and 17 in starting their financial journeys with a tailor-made experience in the existing ING App. In Türkiye, we have launched our first GenZ investment fund which aims at increasing financial awareness among this customer group.

We continue to protect and safeguard our customers by developing anti-fraud solutions and scaling these across our markets. In Spain and Belgium, we have introduced the "Check the call" function, which allows our customers to check whether a caller is in fact an ING employee or an impersonator. Following its introduction in the Netherlands, this function is now being used approximately 2,800 times a week and we've seen a 43% decrease in impersonation fraud cases.

In the Netherlands, we have also launched a Fraud Case Tracker, available in OneApp, which enables customers who have been a victim of fraud to check the status of their open fraud case and provides transparency on the progress of their case. Furthermore, in Spain we are helping customers whose accounts have been blocked due to suspected fraud to restore their access faster by using a video call function to confirm their identity.

The number of customers with investment accounts continues to grow. We attracted over 400,000 new active investment product customers year-on-year, with particularly strong growth in Germany, the Netherlands, Spain and Poland. As of June 2025, a total of 4.9 million customers had an investment account with us, with assets under management and e-brokerage totalling €254 billion.

Sustainability

Volume mobilised2) : €67.8 bln in 1H2025

vs €56.9 bln in 1H2024

Sustainability deals supported by ING:

400 in 1H2025

vs 367 in 1H2024

We continue to support clients in their sustainability transitions, with the volume of sustainable finance mobilised rising 19% compared to the first half of last year to €67.8 billion.

As we grow our mortgage book, we also find ways to support and incentivise our customers to make their homes more sustainable. In Retail Banking in the Netherlands, we have launched a new mortgage pricing model which applies to all energy labels. Eligible customers benefit from an automatic interest rate reduction upon improving their home's energy label. We offer rate incentives for energy-efficient homes across five additional retail markets.

In Wholesale Banking, ING has participated in the €6.3 billion project financing of two offshore wind farms in Poland, Baltyk 2 and Baltyk 3, as part of a syndicate of banks including the EIB. Furthermore, we were awarded 'World's Best Wholesale/Transaction Bank for Sustainable Finance' by The Digital Banker.

Society is transitioning to a low-carbon economy. So are our clients, and so is ING. We finance a lot of sustainable activities, but we still finance more that's not sustainable. See how we're progressing at ing.com/climate.

1) Includes private individuals only 2) See our Annual Report for definition

Consolidated Results

Consolidated results
2Q2025 2Q2024 Change 1Q2025 Change 6M2025 6M2024 Change
Profit or loss (in € million)
Commercial net interest income1) 3,772 3,917 -3.7% 3,794 -0.6% 7,566 7,814 -3.2%
Other net interest income -236 -87 -172 -407 -159
Net interest income 3,536 3,830 -7.7% 3,622 -2.4% 7,159 7,655 -6.5%
Net fee and commission income 1,122 999 12.3% 1,094 2.6% 2,216 1,998 10.9%
Investment income 21 16 31.3% 27 -22.2% 48 24 100.0%
Other income 1,023 871 17.5% 893 14.6% 1,917 1,623 18.1%
Total income 5,702 5,716 -0.2% 5,637 1.2% 11,339 11,300 0.3%
Expenses excl. regulatory costs 2,956 2,760 7.1% 2,839 4.1% 5,795 5,434 6.6%
Regulatory costs2) 78 88 -11.4% 361 -78.4% 439 446 -1.6%
Operating expenses 3,034 2,848 6.5% 3,200 -5.2% 6,234 5,880 6.0%
Gross result 2,668 2,868 -7.0% 2,437 9.5% 5,105 5,420 -5.8%
Addition to loan loss provisions 299 300 -0.3% 313 -4.5% 612 559 9.5%
Result before tax 2,369 2,568 -7.7% 2,124 11.5% 4,493 4,861 -7.6%
Taxation 633 731 -13.4% 604 4.8% 1,237 1,385 -10.7%
Non-controlling interests 62 57 8.8% 65 -4.6% 127 118 7.6%
Net result3) 1,675 1,780 -5.9% 1,455 15.1% 3,130 3,358 -6.8%
Commercial growth
Net core lending growth (in € billion)4) 15.4 7.8 6.8 22.2 12.0
Net core deposits growth (in € billion)4) 6.2 14.7 22.6 28.8 28.2
Profitability and efficiency
Net interest margin5) 1.31% 1.48% 1.36% 1.33% 1.49%
Commercial net interest margin6) 2.23% 2.42% 2.26% 2.24% 2.42%
Cost/income ratio 53.2% 49.8% 56.8% 55.0% 52.0%
Risk costs in bps of average customer lending 17 18 18 18 17
Net result per share (in euros) 0.56 0.54 3.7% 0.47 19.1% 1.03 1.02 1.0%
Return on equity based on IFRS-EU equity7) 13.9% 14.5% 12.0% 13.0% 13.7%
ING Group common equity Tier 1 ratio 13.3% 14.0% 13.6% 13.3% 14.0%
Risk-weighted assets (end of period, in € billion) 335.8 330.9 1.5% 337.2 -0.4% 335.8 330.9 1.5%

1) Commercial net interest income (NII) is the sum of lending NII and liability NII (excluding significant volatile items). For a reconciliation with total NII, see page 16. 2) Regulatory costs comprise bank taxes and contributions to the deposit guarantee schemes ('DGS') and resolution funds. 3) Net result reflects the net result attributable to shareholders of the parent. 4) Net core lending growth represents the development in loans and advances to customers excluding provisions for loan losses, adjusted for currency impacts,

Treasury and run-off portfolios. Net core deposits growth represents customer deposits adjusted for currency impacts, Treasury and run-off portfolios. 5) Net interest margin reflects annualised total NII as a percentage of average assets. 6) Commercial net interest margin reflects annualised commercial NII as a percentage of average customer lending excluding Financial Markets and Treasury. 7) Annualised net result divided by average IFRS-EU shareholders' equity excluding reserved profits not included in CET1 capital.

Total income

Total income in 2Q2025 was strong at €5,702 million, marking a 1.2% increase quarter-on-quarter and remaining stable compared with 2Q2024. Revenues were supported by continued growth in customer balances and fee income, as well as strong Treasury results and higher income related to our stake in Van Lanschot Kempen. This was partly offset by margin compression.

We achieved another quarter of strong commercial momentum, particularly within our Retail Banking business. Net core lending growth in Retail Banking was substantial at €11.3 billion, driven primarily by sustained growth in our residential mortgage portfolio across most of our markets, as well as an increase in the business lending portfolio, notably in Belgium, the Netherlands, and Poland. Wholesale Banking also contributed €4.1 billion in net core lending growth, largely attributable to Working Capital Solutions and shortterm trade-related financing. The demand for corporate loans remained subdued, as investment decisions by clients were postponed amid ongoing geopolitical and macroeconomic uncertainty.

Net core deposits growth totalled €6.2 billion in 2Q2025, entirely driven by Retail Banking. The Netherlands, Italy, Spain, and Belgium were the main contributors, supported in part by the seasonal impact of holiday allowance payments. Wholesale Banking continued to attract deposits through successful initiatives in Payments & Cash Management and Money Markets. However, this was more than offset by lower short-term client balances in our cash pooling business, leading to a net decline of €2.7 billion in core deposits.

Commercial net interest income (NII) was broadly stable quarter-on-quarter at €3,772 million. The impact of lower ECB deposit facility rates and a stronger euro (resulting in a €-37 million FX impact) was partly offset by the repricing of customer deposits and strong volume growth. Year-on-year, commercial NII declined 3.7% due to lower lending and liability margins and FX impacts (€-27 million), partially offset by higher volumes.

Our commercial net interest margin stood at 2.23% in 2Q2025, showing a slight decline sequentially. The average lending margin remained steady at 1.25%, while the average liability margin decreased by three basis points to 0.98%, mainly due to the full-quarter impact of the temporary bonus rates offered in Germany during the successful promotional savings campaign that ran in the first quarter.

Other NII declined both year-on-year and sequentially, including a larger impact from accounting asymmetry in Financial Markets and Treasury. Moreover, other NII in 2Q2024 had included €31 million in one-off items.

Consolidated Results

Net interest income (in € million) and commercial net interest margin (in %)

-

-

Net fee and commission income increased 12% year-onyear, both in Retail Banking and in Wholesale Banking, in line with our strategy to diversify income. In Retail Banking, this was supported by a significant increase in investment product fees, driven by growth in the number of investment accounts and higher customer trading activity. Daily banking fees also rose, reflecting an increase in the number of primary customers and updated pricing for payment packages. The increase in fee income in Wholesale Banking was led by higher fees from Lending, Global Capital Markets, and Payments & Cash Management. Sequentially, total net fee and commission income rose 2.6% compared to the strong first quarter, with Retail Banking benefiting from higher daily banking fees and Wholesale Banking seeing a strong uplift in Lending fees due to increased deal flow. These increases were partially offset by a decline in investment product fees after market volatility had peaked.

Investment income in the second quarter of 2025 amounted to €21 million and included a €12 million cash dividend from our stake in Van Lanschot Kempen (in March 2025, ING had increased its equity stake in Van Lanschot Kempen to 9.9% by acquiring an additional 7.2%). The previous quarter had included a €39 million interim dividend from our stake in the Bank of Beijing.

Other income rose 17% year-on-year and 15% sequentially. This reflects strong results for Treasury and higher income from Corporate Investments, while Financial Markets posted higher income year-on-year, as we continued supporting our clients in turbulent times. Other income in 2Q2025 included a positive revaluation of the derivative for the forward purchase of a stake in Van Lanschot Kempen. The further stake increase in Van Lanschot Kempen was subject to regulatory approval. As of 24 July 2025, ING holds a 20.3% stake in Van Lanschot Kempen, after having received regulatory approval.

Operating expenses

Total operating expenses were €3,034 million, including €78 million of regulatory costs and €116 million of incidental cost items.

Excluding regulatory costs and incidental items, expenses amounted to €2,841 million, up 4.5% year-on-year. The increase was mainly attributable to wage inflation and investments in business growth, including initiatives to further enhance the digital customer experience and the scalability of our systems within Wholesale Banking. Expenses in 2Q2024 had included a VAT refund in Corporate Line.

Sequentially, expenses excluding regulatory costs and incidental items were nearly flat, as higher staff expenses were offset by operational efficiencies, mainly driven by the optimisation of KYC activities and improved client interaction in contact centres. The quarter-on-quarter comparison also includes favourable currency translation effects, with the stronger euro reducing expenses denominated in foreign currencies.

Regulatory costs totalled €78 million in 2Q2025, down 11% year-on-year due to lower contributions to deposit guarantee schemes. Sequentially, regulatory costs declined, as ING is required to recognise certain annual charges in full in the first quarter of the year.

Incidental expense items in 2Q2025 amounted to €116 million, primarily related to restructuring provisions. This included a provision of €85 million for a restructuring of the workforce in Wholesale Banking, resulting in approximately 230 redundancies. In 2Q2024, incidental expenses had been €41 million, also largely restructuring-related. In 1Q2025, incidental expenses were €4 million, reflecting hyperinflation accounting impacts on expenses in Türkiye under IAS 29.

Addition to loan loss provisions

Net additions to loan loss provisions totalled €299 million in 2Q2025. This corresponds to 17 basis points of average customer lending, remaining below our through-the-cycle average of around 20 basis points.

Total net additions to Stage 3 provisions in 2Q2025 amounted to €221 million, which is broadly stable quarter-on-quarter. Stage 3 risk costs this quarter primarily stemmed from collective Stage 3 provisioning across various retail markets, while individual Stage 3 risk costs declined.

Addition to loan loss provisions (in € million)

Consolidated Results

Total Stage 1 and 2 risk costs were €78 million, including a €33 million addition to reflect a deterioration in macroeconomic forecasts.

Risk costs for Retail Banking amounted to €210 million (17 basis points of average customer lending), mainly from business and consumer lending, while mortgage-related risk costs remained low. Wholesale Banking recorded €89 million in risk costs (19 basis points), a notable improvement from 1Q2025, reflecting a limited inflow of newly defaulted files.

Net result

The net result in 2Q2025 was €1,675 million compared with €1,780 million in 2Q2024 and €1,455 million in the previous quarter. The effective tax rate was 26.7% in 2Q2025 and was positively impacted by a tax refund related to prior years. This compares to an effective tax rate of 28.5% in 2Q2024 and 28.4% in 1Q2025.

Our strong performance translated into a return on equity of 13.9%. On a four-quarter rolling average basis, our return on equity came out at 12.7%. ING's return on equity is calculated using average IFRS-EU shareholders' equity, excluding 'reserved profit not included in CET1 capital', which amounted to €1,565 million at the end of 2Q2025. This reflects 50% of the resilient net profit for the first half of 2025, which has been reserved for distribution in line with our policy.

Return on equity ING Group (in %)

-

Resilient net profit is defined as net profit adjusted for significant items that are not related to the normal course of business. As no such items were recorded, resilient net profit equalled net profit in 1H2025.

Dividend

In line with our distribution policy, an interim dividend over 1H2025 of €0.35 per ordinary share (stable compared with 1H2024) will be paid in cash on 11 August 2025. This represents approximately one third of the resilient net profit for 1H2025.

2025 outlook1)

Based on current assumptions and scenarios, total income in 2025 is expected to end at roughly the same level as it was in 2024. This will be supported by volume growth and an increase in fee income, which we now expect to be at the higher end of our previously indicated 5-10% range. Total operating expenses (including incidental items recorded in the first half of 2025) are projected to end at the lower end of the €12.5-€12.7 billion range. We foresee a CET1 ratio by year-end 2025 of between 12.8-13.0%. And we increase the outlook for our return on equity for full year 2025 from >12.0% to ~12.5%.

This outlook excludes the impact of the previously announced intended sale of ING's business in Russia to Global Development JSC, where we expect a negative P&L impact of around €0.8 billion post tax. It also excludes potential other incidental items and/or one-offs.

1) The targets, outlook and trends discussed in this 2025 Outlook section are forward-looking statements that are based on management's current expectations and are subject to change, including as a result of the factors described under the section entitled 'Important Legal Information' in this document. ING assumes no obligation to publicly update or revise these forward-looking statements, whether as a result of new information or for any other reason.

Consolidated Balance Sheet

Consolidated balance sheet
in € million 30 Jun. 25 31 Mar. 25 31 Dec. 24 30 Jun. 25 31 Mar. 25 31 Dec. 24
Assets Liabilities
Cash and balances with central banks 75,565 94,098 70,353 Deposits from banks 20,891 21,158 16,723
Loans and advances to banks 50,080 36,414 21,770 Customer deposits 738,079 733,706 691,661
Financial assets at fair value through
profit or loss
152,486 150,296 137,580 – current accounts / overnight deposits 232,203 228,062 227,827
– trading assets 64,744 67,275 72,897 – savings accounts 379,403 373,983 354,560
– non-trading derivatives 2,075 1,810 2,463 – time deposits 120,143 128,508 107,695
– designated as at fair value through
profit or loss
3,951 5,266 5,740 – other customer deposits 6,329 3,153 1,579
– mandatorily at fair value through profit
or loss
81,715 75,944 56,481 Financial liabilities at fair value through
profit or loss
93,524 88,318 86,900
Financial assets at fair value through OCI 49,846 47,405 46,389 – trading liabilities 26,387 25,933 35,255
– equity securities fair value through OCI 2,753 2,591 2,562 – non-trading derivatives 2,499 1,594 2,101
– debt securities fair value through OCI 45,618 43,307 42,219 – designated as at fair value through
profit or loss
64,637 60,792 49,543
– loans and advances fair value through
OCI
1,475 1,507 1,608 Other liabilities 16,538 14,606 13,707
Securities at amortised cost 53,805 53,668 50,273 Debt securities in issue 151,016 151,228 142,367
Loans and advances to customers 688,893 682,640 680,233 Subordinated loans 16,566 17,092 17,878
– customer lending 694,664 688,481 686,066 Total liabilities 1,036,614 1,026,109 969,236
– provision for loan losses -5,771 -5,841 -5,833
Investments in associates and joint
ventures
1,536 1,663 1,679 Equity
Property and equipment 2,418 2,399 2,434 Shareholders' equity 49,115 51,675 50,314
Intangible assets 1,409 1,374 1,334 Non-controlling interests 1,031 1,119 995
Other assets 10,724 8,947 8,499 Total equity 50,146 52,794 51,309
Total assets 1,086,760 1,078,904 1,020,545 Total liabilities and equity 1,086,760 1,078,904 1,020,545

Balance sheet

In 2Q2025, ING's balance sheet rose by €8 billion to €1,087 billion, including €-13 billion of currency impacts resulting from a strengthening of the euro. The increase on the asset side of the balance sheet was mainly visible in loans and advances to banks and customer lending. Loans and advances to banks rose by €14 billion, largely reflecting higher reverse repo activity. Customer lending increased by €6 billion as strong volume growth, particularly in Retail Banking, was partly offset by currency impacts. Financial assets at fair value through P&L and financial assets at fair value through OCI each rose by €2 billion. These increases were largely offset by a €19 billion decline in cash and balances with central banks.

On the liability side of the balance sheet, financial liabilities at fair value through P&L increased by €5 billion, mainly due to higher repo volumes. Customer deposits rose by €4 billion, with continued inflows in Retail Banking, partially offset by currency impacts and a reduction in short-term client balances in Wholesale Banking's cash pooling business.

152,486 150,296 137,580 – current accounts / overnight deposits 232,203 228,062 227,827
3,951 5,266 5,740 – other customer deposits 6,329 3,153 1,579
81,715 75,944 56,481 Financial liabilities at fair value through
profit or loss
93,524 88,318 86,900
profit or loss 64,637 60,792 49,543
1,475 1,507 1,608 Other liabilities 16,538 14,606 13,707
1,536 1,663 1,679 Equity

Shareholders' equity

Shareholders' equity decreased by €2,561 million in 2Q2025, reflecting the final dividend payment over 2024 of €2,152 million and the €2,000 million share buyback, which was announced on 2 May 2025 and is expected to end no later than 27 October 2025. This decrease was partly offset by the €1,675 million net result recorded in 2Q2025.

Change in shareholders' equity

in € million 2Q2025 6M2025
Shareholders' equity beginning of period 51,675 50,314
Net result for the period 1,675 3,130
(Un)realised gains/losses fair value through OCI 261 210
Change in cashflow hedge reserve 323 494
Change in treasury shares (incl. share buyback) -2,000 -2,057
Exchange rate differences -630 -813
Dividend -2,152 -2,152
Other changes -38 -10
Total changes -2,561 -1,199
Shareholders' equity end of period 49,115 49,115

Shareholders' equity per share was €16.48 on 30 June 2025 compared with €16.94 on 31 March 2025.

Capital, Liquidity and Funding

ING Group: Capital position
in € million 30 Jun. 2025 31 Mar. 2025
Shareholders' equity (parent) 49,115 51,675
Reserved profits not included in CET1 capital -1,565 -2,879
Other regulatory adjustments -3,016 -2,775
Available common equity Tier 1 capital 44,534 46,021
Additional Tier 1 securities 6,127 6,697
Regulatory adjustments additional Tier 1 104 96
Available Tier 1 capital 50,765 52,814
Supplementary capital - Tier 2 bonds 10,397 9,139
Regulatory adjustments Tier 2 65 74
Available Total capital 61,226 62,027
Risk-weighted assets 335,804 337,219
Common equity Tier 1 ratio 13.3% 13.6%
Tier 1 ratio 15.1% 15.7%
Total capital ratio 18.2% 18.4%
Leverage Ratio 4.3% 4.5%

Capital ratios

The CET1 ratio at the end of June 2025 was 13.3% compared with 13.6% for 1Q2025. This decrease mainly reflects the €2.0 billion deduction from capital for the ongoing share buyback programme (as announced on 2 May 2025). This was partially offset by the inclusion of €0.8 billion from the quarterly net profit after dividend reserving and a decline in risk-weighted assets.

The development of the Tier 1 ratio mirrors the trend in the CET1 ratio. The total capital ratio declined less than the CET1 ratio, as the reduction in Tier 1 capital was partly offset by the issuance of a €1.25 billion Green Tier 2 bond.

The leverage ratio decreased from 4.5% to 4.3% due to an increase in total assets in combination with lower Tier 1 capital.

Risk-weighted assets (RWA)

Total RWA decreased by €1.4 billion in 2Q2025.

ING Group: Composition of RWA
in € billion 30 Jun. 2025 31 Mar. 2025
Credit RWA 276.8 275.8
Operational RWA 43.1 43.1
Market RWA 15.9 18.3
Total RWA 335.8 337.2

Excluding a €-4.2 billion FX impact, credit RWA increased by €5.2 billion in 2Q2025. This was driven by €6.4 billion of business growth, partly offset by the impact of model updates and a change in the profile of the loan book.

Operational RWA remained flat, while market RWA decreased by €2.4 billion due to hedging and FX activities.

Distribution

ING has reserved €837 million of the 2Q2025 net profit for distribution. Resilient net profit in 2Q2025, which is defined as net profit adjusted for significant items not linked to the normal course of business, was equal to net profit and amounted to €1,675 million.

In line with our distribution policy, an interim dividend over 1H2025 of €0.35 per share will be paid on 11 August 2025. This represents approximately one third of the resilient net profit for 1H2025.

On 2 May 2025, ING announced the start of a share buyback programme, under which it plans to repurchase shares of ING Group for a maximum total amount of €2.0 billion. The programme is expected to end no later than 27 October 2025. The whole amount has already been deducted from CET1 capital. At the end of 2Q2025, 40.2 million shares for a total consideration of €738 million had already been repurchased.

CET1 requirement

ING targets a CET1 ratio of around 12.5%, which is comfortably above the prevailing CET1 ratio requirement (including buffer requirements) of 10.74%. This requirement declined slightly compared with 1Q2025 (10.76%) due to a lower countercyclical buffer requirement. ING's fully loaded CET1 requirement was 10.86% at the end of 2Q2025, also two basis points lower versus 1Q2025.

Capital, Liquidity and Funding

MREL and TLAC requirements

Minimum Required Eligible Liabilities (MREL) and Total Loss Absorbing Capacity (TLAC) requirements apply to ING Group at the consolidated level of the resolution group. The available MREL and TLAC capacity consists of own funds and senior debt instruments issued by ING Group.

ING's MREL requirement (including buffer requirements) at the end of 2Q2025 was 29.06% of RWA and 7.32% of leverage exposure. The MREL capacity decreased in 2Q2025 due to a decline in total capital and the loss of MREL eligibility for two HoldCo Senior instruments. The decrease in MREL capacity is reflected in a lower surplus based on both leverage exposure and RWA.

The prevailing TLAC requirements (including buffer requirements) are 23.31% of RWA and 6.75% of leverage exposure.

In July 2025, the DNB notified ING of the new MREL requirement. ING's MREL requirement was reduced to 27.93% of RWA and 7.24% of leverage exposure, effective immediately.

ING Group: MREL and TLAC requirements
in € million 30 Jun. 2025 31 Mar. 2025
MREL / TLAC capacity 105,726 110,330
MREL / TLAC (as a % of RWA) 31.5% 32.7%
MREL / TLAC (as a % of leverage exposure) 8.9% 9.4%
MREL surplus based on LR requirement 18,855 24,052
MREL surplus based on RWA requirement 8,125 12,257
TLAC surplus based on LR requirement 25,620 30,770
TLAC surplus based on RWA requirement 27,434 31,647

Liquidity and funding

In 2Q2025, the 12-month moving average Liquidity Coverage Ratio (LCR) decreased slightly to 141%.

LCR 12-month moving average
in € billion 30 Jun. 2025 31 Mar. 2025
Level 1 190.6 188.1
Level 2A 3.2 3.3
Level 2B 7.7 7.4
Total HQLA 201.5 198.8
Outflow 243.0 239.2
Inflow 99.8 99.3
LCR 141% 142%

At the end of 2Q2025, the Net Stable Funding Ratio of ING stood at 133%, which is comfortably above the regulatory minimum of 100%.

The funding mix remained largely stable in 2Q2025.

ING Group: Loan-to-deposit ratio and funding mix

30 Jun. 2025 31 Mar. 2025
Loan-to-deposit ratio 0.93 0.93
Funding mix
Customer deposits (private individuals) 52% 51%
Customer deposits (other) 22% 23%
Lending / repurchase agreements 6% 6%
Interbank 2% 2%
CD/CP 6% 6%
Long-term senior debt 10% 11%
Subordinated debt 2% 2%
Total1) 100% 100%

1) Liabilities excluding trading securities and IFRS equity.

ING's long-term debt position (excluding AT1) decreased by €3.4 billion versus 1Q2025. The change was caused by a combination of issuances, redemptions and FX movements.

Long-term debt maturity ladder per currency, 30 June 2025
in € billion Total 2025 2026 2027 2028 2029 2030 >2030
EUR 78 2 8 7 10 10 10 31
USD 22 0 2 4 3 2 2 9
Other 13 1 3 2 2 2 1 3
Total 112 3 12 13 15 15 12 42

Ratings

The ratings and outlook from S&P and Fitch remained unchanged during the quarter. Moody's outlook on senior unsecured ratings changed from positive to stable.

Credit ratings of ING on 30 July 2025 S&P Moody's Fitch ING Groep N.V. Issuer rating Long-term A- n/a A+ Short-term A-2 n/a F1 Outlook Stable Stable1) Stable Senior unsecured rating A- Baa1 A+ ING Bank N.V. Issuer rating Long-term A+ A1 AA-Short-term A-1 P-1 F1+ Outlook Stable Stable Stable Senior unsecured rating A+ A1 AA-

1) Outlook refers to the senior unsecured rating.

Risk Management

ING Group: Total credit outstandings1)
Credit outstandings Stage 2 Stage 2 ratio Stage 3 Stage 3 ratio
in € million 30 Jun.
2025
31 Mar.
2025
30 Jun.
2025
31 Mar.
2025
30 Jun.
2025
31 Mar.
2025
30 Jun.
2025
31 Mar.
2025
30 Jun.
2025
31 Mar.
2025
Residential mortgages 360,269 354,848 28,737 28,644 8.0% 8.1% 3,270 3,256 0.9% 0.9%
of which Netherlands 126,652 123,973 15,460 14,552 12.2% 11.7% 565 527 0.4% 0.4%
of which Belgium 45,081 44,831 4,334 4,187 9.6% 9.3% 1,180 1,182 2.6% 2.6%
of which Germany 98,382 97,145 3,608 3,470 3.7% 3.6% 576 570 0.6% 0.6%
of which Rest of the world 90,154 88,899 5,336 6,435 5.9% 7.2% 949 976 1.1% 1.1%
Consumer lending 27,653 27,342 2,742 3,030 9.9% 11.1% 1,300 1,327 4.7% 4.9%
Business lending 114,743 111,644 13,665 13,620 11.9% 12.2% 3,388 3,424 3.0% 3.1%
of which business lending Netherlands 42,163 40,772 6,174 5,734 14.6% 14.1% 599 693 1.4% 1.7%
of which business lending Belgium 52,107 50,450 4,426 4,474 8.5% 8.9% 1,647 1,623 3.2% 3.2%
Other retail banking 56,188 63,010 463 484 0.8% 0.8% 218 221 0.4% 0.4%
of which retail-related treasury 50,652 57,813 8 34 0.0% 0.1% 0.0% 0.0%
Retail Banking 558,853 556,844 45,606 45,778 8.2% 8.2% 8,176 8,229 1.5% 1.5%
Lending 152,688 159,145 16,582 16,958 10.9% 10.7% 3,593 4,100 2.4% 2.6%
Daily Banking & Trade Finance 61,173 56,336 3,308 3,386 5.4% 6.0% 538 575 0.9% 1.0%
Financial Markets 8,941 9,699 1432 1731 16.0% 17.8% 0.0% 0.0%
Treasury & Other 29,599 42,773 378 322 1.3% 0.8% 118 124 0.4% 0.3%
Wholesale Banking 252,401 267,953 21,700 22,397 8.6% 8.4% 4,250 4,800 1.7% 1.8%
Total loan book 811,254 824,797 67,307 68,175 8.3% 8.3% 12,426 13,029 1.5% 1.6%

1) Lending and money market credit outstandings, including guarantees and letters of credit but excluding undrawn committed exposures (off-balance positions) and Corporate Line.

Credit risk management

Total credit outstandings declined in 2Q2025 following a decrease in cash and balances with central banks (reflected in Treasury), as well as in Wholesale Banking Lending (partly explained by currency movements). This was partially offset by a continued increase in residential mortgages and business lending.

Stage 2 credit outstandings declined, primarily in residential mortgages in the rest of the world (due to a shift of exposures to Stage 1) and in Wholesale Banking Lending (reflecting improvements in the watchlist portfolio). This was partially offset by an increase in residential mortgages in the Netherlands, triggered by model refinements.

The stock of provisions decreased slightly due to lower Stage 3 provisions. The Stage 3 coverage ratio rose to 34.1% from 33.7% in the previous quarter. The loan portfolio consists predominantly of asset-based and secured loans, including residential mortgages, project- and asset-based finance, and real estate finance, with generally low loan-to-value ratios.

ING Group: Stock of provisions1)

in € million 30 Jun.
2025
31 Mar.
2025
Change
Stage 1 - 12-month ECL 439 421 18
Stage 2 - Lifetime ECL not credit impaired 1,247 1,210 37
Stage 3 - Lifetime ECL credit impaired2) 4,259 4,408 -149
Total 5,945 6,039 -94

1) At the end of June 2025, the stock of provisions included provisions for loans and advances to customers (€5,771 million), loans and advances to central banks (€11 million), loans and advances to banks (€18 million), financial assets at FVOCI (€17 million), securities at amortised cost (€12 million) and ECL provisions for off-balance-sheet exposures (€116 million) recognised as

liabilities. 2) Stage 3 includes purchased originated credit impaired (POCI).

Segment Reporting: Retail Banking

Retail Banking: Consolidated profit or loss account
In € million 2Q2025 2Q2024 Change 1Q2025 Change 6M2025 6M2024 Change
Profit or loss
Commercial net interest income 2,808 2,889 -2.8% 2,787 0.8% 5,595 5,784 -3.3%
Other net interest income -42 -16 -16 -58 23 -352.2%
Net interest income 2,766 2,874 -3.8% 2,772 -0.2% 5,538 5,807 -4.6%
Net fee and commission income 762 678 12.4% 760 0.3% 1,522 1,325 14.9%
Investment income 6 11 -45.5% 6 0.0% 12 16 -25.0%
Other income 298 301 -1.0% 253 17.8% 551 473 16.5%
Total income 3,832 3,863 -0.8% 3,791 1.1% 7,623 7,620 0.0%
Expenses excl. regulatory costs 1,854 1,877 -1.2% 1,851 0.2% 3,705 3,627 2.2%
Regulatory costs 66 70 -5.7% 322 -79.5% 388 392 -1.0%
Operating expenses 1,921 1,947 -1.3% 2,173 -11.6% 4,093 4,019 1.8%
Gross result 1,911 1,916 -0.3% 1,619 18.0% 3,530 3,601 -2.0%
Addition to loan loss provisions 210 98 114.3% 175 20.0% 385 264 45.8%
Result before tax 1,701 1,818 -6.4% 1,444 17.8% 3,145 3,338 -5.8%
Key financial metrics
Net core lending growth (in € billion) 11.3 8.7 8.6 19.9 12.4
Net core deposits growth (in € billion) 8.9 9.0 17.0 25.9 18.2
Cost/income ratio 50.1% 50.4% 57.3% 53.7% 52.7%
Risk costs in bps of average customer lending 17 8 14 15 11
Return on equity based on 12.5% CET11) 23.3% 26.8% 20.4% 21.9% 24.7%
Risk-weighted assets (end of period, in € billion) 169.5 159.4 6.3% 168.7 0.5% 169.5 159.4 6.3%

1) Annualised after-tax return divided by average equity based on 12.5% of RWA.

Retail Banking

Retail Banking continued to deliver strong growth in 2Q2025. The number of mobile primary customers increased by 309,000, and there was sustained growth in customer balances and fee income.

Net core lending growth was significant during this quarter, reaching €11.3 billion. The majority of this expansion — €7.2 billion — was driven by residential mortgages, particularly in the Netherlands, Australia, and Germany. Additional progress was made in expanding our business and consumer lending portfolios.

Net core deposits growth was €8.9 billion, with the Netherlands and Italy contributing the most. This growth was partly supported by seasonal inflows related to holiday allowance payments during the quarter.

Commercial net interest income edged higher quarter-onquarter, supported by increased lending and deposit volumes. This more than offset a modest decline in savings margins due to temporary promotional rates, while average lending margins remained stable. Year-on-year, commercial net interest income declined, reflecting the normalisation of liability margins.

Other net interest income increased compared with 2Q2024, which had included a €-39 million impact from the Polish mortgage moratorium. Sequentially, other net interest income declined due to Treasury, which was more than offset by a rise in other income.

Fee income increased versus the already strong first quarter, which had benefited from very high investment product fees amid heightened customer trading activity in volatile markets. Slightly lower fee income from investment products was more than offset by growth in daily banking and lending fees. Compared with 2Q2024, fee income rose 12%, primarily driven by higher contributions from investment products and

daily banking. This reflects the positive impact of a growing number of primary customers and investment account holders, alongside growth in assets under management and higher package fees.

Operating expenses, excluding regulatory costs, declined slightly year-on-year. The effects of CLA increases, salary indexation, and ongoing investments in business growth were offset by lower restructuring and legal provisions. Sequentially, expenses excluding regulatory costs remained flat, supported by reduced third-party staff costs and a stronger euro.

Risk costs amounted to €210 million, equivalent to 17 basis points of average customer lending. These net additions were primarily related to business and consumer lending, while mortgage-related risk costs remained low.

Segment Reporting: Retail Banking

Retail Banking: Consolidated profit or loss account
Retail Banking Netherlands Retail Banking Belgium
In € million 2Q2025 2Q2024 1Q2025 6M2025 6M2024 2Q2025 2Q2024 1Q2025 6M2025 6M2024
Profit or loss
Commercial net interest income 921 908 881 1,803 1,803 415 470 416 831 948
Other net interest income -152 -160 -143 -295 -269 29 58 26 55 104
Net interest income 769 748 739 1,508 1,534 443 528 442 886 1,052
Net fee and commission income 283 263 257 540 513 163 158 176 339 306
Investment income 2 3 2 4 6 0 4 0 0 6
Other income 209 225 190 399 370 36 21 37 73 37
Total income 1,263 1,238 1,188 2,451 2,423 643 712 655 1,298 1,402
Expenses excl. regulatory costs 498 499 483 981 982 382 418 386 769 805
Regulatory costs 0 21 0 0 41 0 -28 226 226 175
Operating expenses 498 520 483 981 1,023 382 391 613 995 980
Gross result 765 718 705 1,470 1,400 260 321 42 302 422
Addition to loan loss provisions 51 -26 21 72 -43 36 22 40 76 65
Result before tax 714 744 683 1,398 1,443 224 299 2 226 357
Key financial metrics
Net core lending growth (in € billion) 4.1 1.7 4.4 8.5 3.4 1.8 3.1 0.0 1.7 3.4
Net core deposits growth (in € billion) 5.1 4.8 0.2 5.2 1.4 1.0 1.9 -0.3 0.7 2.4
Cost/income ratio 39.4% 42.0% 40.7% 40.0% 42.2% 59.5% 54.9% 93.6% 76.7% 69.9%
Risk costs in bps of average customer lending 12 -7 5 9 -6 15 9 16 15 14
Return on equity based on 12.5% CET11) 31.0% 34.2% 31.2% 31.1% 33.4% 15.0% 20.2% -0.3% 7.3% 11.5%
Risk-weighted assets (end of period, in € billion) 53.3 51.9 52.9 53.3 51.9 35.7 34.5 35.8 35.7 34.5

1) Annualised after-tax return divided by average equity based on 12.5% of RWA.

Retail Netherlands

Commercial net interest income rose both year-on-year and sequentially, driven by strong volume growth. This was complemented by an increased liability margin compared with 1Q2025. The combined contribution from other net interest income and other income — both primarily linked to Treasury — remained broadly stable.

Fee income increased year-on-year, driven by higher fees for daily banking services and a rise in assets under management. Sequentially, the increase in fee income was largely attributable to daily banking.

Net core lending growth was again strong at €4.1 billion. This growth was driven by a further increase in mortgages combined with an expansion of the business lending and consumer lending portfolios. Net core deposits growth was €5.1 billion, including a seasonal impact of holiday allowance payments.

Expenses included €14 million in incidental restructuring costs. Adjusted for this and also excluding regulatory costs, expenses declined 3.0% year-on-year and were flat sequentially, mainly due to savings on external staffing and a decline in FTEs this quarter. No regulatory costs were recorded in the first half of 2025, as no contribution to the deposit guarantee scheme was required.

Risk costs totalled €51 million in 2Q2025, equivalent to 12 basis points of average customer lending.

Retail Belgium (including Luxembourg)

Commercial net interest income remained broadly stable quarter-on-quarter across both lending and liability products. Year-on-year, commercial net interest income declined due to a lower liability margin, which had narrowed during the second half of 2024. Other net interest income from Treasury declined year-on-year, although this was largely offset by an increase in other income.

Fee income rose year-on-year but declined sequentially as the prior quarter had included higher entrance fees for investment products following a successful campaign in 4Q2024.

Net core lending growth was €1.8 billion, with business lending contributing €1.5 billion (mainly reflecting higher balances for one large client) and residential mortgages €0.3 billion. Net core deposits growth amounted to €1.0 billion, benefiting from a seasonal inflow related to holiday allowances.

Expenses included €8 million of restructuring costs compared with €34 million recorded in 2Q2024. Expenses excluding regulatory costs and these one-off items declined both yearon-year and sequentially, as the effects of automatic salary indexation were more than offset by reductions in FTEs and savings on IT and accommodation expenses.

No regulatory costs were recorded this quarter. By contrast, 2Q2024 had included a positive adjustment to the costs for the deposit guarantee scheme (DGS), while the previous quarter reflected contributions to the DGS and the Belgian bank tax.

Risk costs amounted to €36 million in 2Q2025, primarily related to consumer and business lending, and were equal to 15 basis points of average customer lending.

Segment Reporting: Retail Banking

Retail Banking: Consolidated profit or loss account
Retail Banking Germany Retail Banking Other
In € million 2Q2025 2Q2024 1Q2025 6M2025 6M2024 2Q2025 2Q2024 1Q2025 6M2025 6M2024
Profit or loss
Commercial net interest income 545 598 569 1,115 1,242 927 913 920 1,847 1,790
Other net interest income 47 64 53 100 94 34 22 48 82 94
Net interest income 592 662 622 1,215 1,337 961 935 968 1,929 1,884
Net fee and commission income 139 107 147 287 212 176 149 180 356 293
Investment income 0 1 2 3 1 4 2 1 5 3
Other income -34 -5 -46 -80 -51 87 61 73 160 117
Total income 699 765 726 1,425 1,498 1,227 1,148 1,222 2,449 2,297
Expenses excl. regulatory costs 318 296 337 655 588 656 664 644 1,300 1,252
Regulatory costs 13 20 12 25 40 53 57 83 136 136
Operating expenses 331 316 350 680 628 709 721 727 1,436 1,388
Gross result 368 449 377 745 871 518 427 495 1,013 909
Addition to loan loss provisions 42 26 35 77 65 81 77 78 159 176
Result before tax 325 424 342 667 805 437 350 417 854 733
Key financial metrics
Net core lending growth (in € billion) 1.8 1.0 1.5 3.2 1.7 3.7 3.0 2.8 6.4 3.9
Net core deposits growth (in € billion) -1.1 0.8 15.3 14.2 9.8 3.9 1.4 1.8 5.7 4.6
Cost/income ratio 47.4% 41.3% 48.1% 47.8% 41.9% 57.8% 62.8% 59.5% 58.6% 60.4%
Risk costs in bps of average customer lending 15 10 13 14 13 27 27 26 27 32
Return on equity based on 12.5% CET11) 24.3% 36.5% 27.8% 26.0% 35.0% 20.7% 18.3% 19.8% 20.3% 19.4%
Risk-weighted assets (end of period, in € billion) 27.7 25.2 28.3 27.7 25.2 52.7 47.7 51.7 52.7 47.7

1) Annualised after-tax return divided by average equity based on 12.5% of RWA.

Retail Germany

Commercial net interest income decreased year-on-year and sequentially, mainly due to the full-quarter impact of the temporary bonus rates offered during the successful promotional savings campaign that ran in the first quarter. The year-on-year decline in other net interest income and other income was attributable to Treasury.

Fee income increased significantly year-on-year, supported by growth in the customer base, higher fees from daily banking services, and a higher number of investment product trades. Sequentially, fee income declined, reflecting a slowdown in investment trading activity following an exceptionally strong previous quarter.

Net core lending growth in 2Q2025 was €1.8 billion, with mortgages remaining the key driver of growth. Core deposits (excluding Treasury deposits) experienced a modest decline, following the substantial inflows recorded in the first quarter.

Expenses excluding regulatory costs increased year-on-year, mainly due to annual salary increases, coupled with investments in business growth and scalability. Sequentially, expenses excluding regulatory costs declined, as the previous quarter had included a €10 million legal provision, €6 million in restructuring costs and higher customer acquisition expenses to support the aforementioned campaign.

Risk costs amounted to €42 million, predominantly related to consumer lending, and were 15 basis points of average customer lending.

Retail Other

Commercial net interest income increased both year-on-year and sequentially, supported by sustained growth in lending and deposit volumes. This was partially offset by foreign exchange impacts as the euro strengthened against other currencies in 2Q2025. Other net interest income declined sequentially — offset by a corresponding rise in other income — but improved year-on-year, as 2Q2024 had included a €-39 million impact from the Polish mortgage moratorium.

Fee income rose 18% year-on-year, driven by daily banking and investment products. In daily banking, this was supported by an increase in the number of primary customers and transaction volumes. The uplift in investment product fees was driven by net inflows and an increase in trading activity. Sequentially, fee income edged down slightly due to foreign exchange impacts.

Net core lending growth reached a record €3.7 billion in 2Q2025. This was led by a €2.9 billion increase in the mortgage portfolio — primarily in Australia, Poland, Spain, and Italy — alongside continued growth in business and consumer lending. Net core deposits growth amounted to €3.9 billion, largely reflecting strong net inflows in Italy following a successful savings campaign, and in Spain, where seasonal holiday allowance payments contributed positively.

Expenses excluding regulatory costs declined year-on-year as 2Q2024 had included a €35 million legal provision. Adjusted for this, expenses increased both year-on-year and sequentially, reflecting inflationary pressures and investments in future business growth, partially offset by foreign exchange movements.

Risk costs amounted to €81 million (27 basis points of average customer lending), with net additions primarily in Poland and Spain.

Segment Reporting: Wholesale Banking

Wholesale Banking: Consolidated profit or loss account
In € million 2Q2025 2Q2024 Change 1Q2025 Change 6M2025 6M2024 Change
Profit or loss
Commercial net interest income 964 1,027 -6.1% 1,007 -4.3% 1,971 2,030 -2.9%
Other net interest income -296 -132 -263 -559 -293
Net interest income 668 896 -25.4% 744 -10.2% 1,412 1,737 -18.7%
Net fee and commission income 360 322 11.8% 336 7.1% 696 676 3.0%
Investment income 3 3 0.0% 2 50.0% 4 5 -20.0%
Other income 662 611 8.3% 678 -2.4% 1,340 1,161 15.4%
Total income 1,694 1,831 -7.5% 1,758 -3.6% 3,452 3,580 -3.6%
of which:
Lending 780 836 -6.7% 785 -0.6% 1,565 1,667 -6.1%
Daily Banking & Trade Finance 463 482 -3.9% 495 -6.5% 958 982 -2.4%
Financial Markets 371 356 4.2% 415 -10.6% 787 739 6.5%
Treasury & Other 79 157 -49.7% 64 23.4% 142 192 -26.0%
Total income 1,694 1,831 -7.5% 1,758 -3.6% 3,452 3,580 -3.6%
Expenses excl. regulatory costs 980 803 22.0% 871 12.5% 1,850 1,608 15.0%
Regulatory costs 12 17 -29.4% 39 -69.2% 51 54 -5.6%
Operating expenses 991 821 20.7% 910 8.9% 1,901 1,662 14.4%
Gross result 702 1,011 -30.6% 848 -17.2% 1,551 1,918 -19.1%
Addition to loan loss provisions 89 202 -55.9% 138 -35.5% 227 295 -23.1%
Result before tax 614 809 -24.1% 710 -13.5% 1,324 1,623 -18.4%
Key financial metrics
Net core lending growth (in € billion) 4.1 -1.0 -1.8 2.3 -0.5
Net core deposits growth (in € billion) -2.7 5.7 5.6 2.9 10.0
Cost/income ratio 58.5% 44.8% 51.8% 55.1% 46.4%
Income over average risk-weighted assets (in bps)1) 454 477 466 460 471
Risk costs in bps of average customer lending 19 42 29 24 31
Return on equity based on 12.5% CET12) 10.5% 13.1% 10.5% 10.5% 12.8%
Risk-weighted assets (end of period, in € billion) 148.5 156.3 -5.0% 149.7 -0.8% 148.5 156.3 -5.0%

1) Annualised total income divided by average RWA. 2) Annualised after-tax return divided by average equity based on 12.5% of RWA.

Amid the ECB's rate cuts and ongoing geopolitical uncertainty, as well as currency volatility, Wholesale Banking income held up well this quarter. Fee income increased significantly, both year-on-year and sequentially, reflecting our strategic focus on diversifying our income profile. Commercial net interest income declined, mainly due to margin compression in Payments & Cash Management (PCM). Our disciplined capital management, along with lower risk costs, helped maintain a stable return on equity quarter-onquarter of 10.5%.

This quarter's results were impacted by a total of €90 million in restructuring costs, including a provision of €85 million for a restructuring of the workforce, resulting in 230 redundancies. These organisational changes are aimed at making our teams fit for the future. In contrast, 2Q2024 had benefited from a €23 million release of a provision in operating expenses and €50 million in one-off income items. Expenses, excluding regulatory costs and incidental costs, rose 2.2% sequentially. Year-on-year, the increase was higher due to wage inflation and investments in business growth, including multi-year initiatives to further enhance the digital customer experience and the scalability of our systems.

Risk costs declined significantly, both year-on-year and sequentially, with a limited inflow of newly defaulted files.

Net core lending growth in the quarter was €4.1 billion, driven by strong momentum in Working Capital Solutions and in short-term trade-related financing. Long-term corporate loan volumes declined, reflecting delayed investment decisions by

clients amid ongoing market uncertainty, as well as our continued focus on optimising capital allocation.

We continued to attract deposits through successful initiatives in PCM and Money Markets. However, this was more than offset by lower short-term client balances in our cash pooling business, leading to a net decline of €2.7 billion in core deposits.

Lending income remained relatively stable quarter-onquarter, as strong fee income (up 22% compared with 1Q2025) helped mitigate the adverse FX impact. The higher deal flow that led to the rise in fee income demonstrates the relevance of our advisory capabilities. Year-on-year, a more cautious investment climate and margin pressure, as well as negative currency effects, impacted interest income.

Income from Daily Banking & Trade Finance decreased yearon-year, as volume growth across all products and higher fee income was more than offset by lower interest margins in PCM. Sequentially, income declined due to margin compression in PCM and softer results in Trade & Commodity Finance due to lower oil prices, while 1Q2025 had included stronger results from our cash pooling business.

Financial Markets posted higher income year-on-year, as we continued to support our clients in turbulent times (as also reflected in higher issuance activity in Global Capital Markets), while in trading, we capitalised on increased market volatility, particularly in Forex. Sequentially, income declined from the seasonally high first quarter.

Segment Reporting: Wholesale Banking

Income from Treasury & Other increased sequentially, mainly from positive revaluations in Corporate Investments. Year-onyear, a stronger Corporate Finance performance was offset by lower Treasury results and €50 million of one-offs included in 2Q2024 (€+70 million one-off income and a €-20 million revaluation in Corporate Investments).

Segment Reporting: Corporate Line

Corporate Line: Consolidated profit or loss account
Total Corporate Line of which IAS 29 impact1)
In € million 2Q2025 2Q2024
1Q2025
2Q2024 1Q2025
Profit or loss 2Q2025
Commercial net interest income 0 0 0 0 0 0
Other net interest income 102 61 107 -3 10 2
Net interest income 102 61 107 -3 10 2
Net fee and commission income 0 -1 -2 -1 1 0
Investment income 12 3 20 0 0 0
Other income 63 -41 -38 -18 -36 -31
Total income 177 22 88 -21 -26 -29
of which:
Foreign currency ratio hedging 191 129 152 0 0 0
Asian stakes 30 26 67 0 0 0
Other Corporate Line -44 -133 -132 -21 -26 -29
Total income 177 22 88 -21 -26 -29
Expenses excl. regulatory costs 122 80 117 -2 7 4
Regulatory costs 0 0 0 0 0 0
Operating expenses 122 80 117 -2 7 4
Gross result 55 -58 -30 -19 -33 -33
Addition to loan loss provisions 0 0 0 0 0 0
Result before tax 55 -58 -30 -19 -33 -33

1) Hyperinflation accounting (IAS 29) became applicable for ING's subsidiary in Türkiye in 2022.

In March 2025, ING had increased its equity stake in Van Lanschot Kempen to 9.9%, by acquiring an additional 7.2%. The transaction also included a further stake increase, which was subject to regulatory approval. As of 24 July 2025, ING holds a 20.3% stake in Van Lanschot Kempen, after having received regulatory approval. The results from this stake are recorded in Corporate Line.

Total income in Corporate Line increased significantly, both year-on-year and sequentially, supported by higher income from foreign currency ratio hedging and from our stake in Van Lanschot Kempen (reflecting a positive revaluation of the derivative for the forward purchase of a stake in Van Lanschot Kempen, as well as a €12 million dividend). In comparison, income in 1Q2025 had included a €39 million interim dividend from our stake in the Bank of Beijing.

Operating expenses increased slightly versus the previous quarter due to restructuring costs and were higher than in 2Q2024, which had benefited from a VAT refund.

Use of alternative performance measures

Our reported results are presented in accordance with IFRS accounting standards as detailed in our annual report. In addition, in the discussion of our business performance, we use a number of alternative performance measures, including commercial net interest income and net core lending and deposits growth.

We consider commercial net interest income, and the derived commercial net interest margin, as useful information because the scope is restricted to those products that are mainly interest driven and excludes the interest on products where performance measurement is primarily done based on fee income or on total income level (including Financial Markets and Treasury). It also excludes significant volatile items in lending and liability net interest income, thus removing items that distort period-on-period comparisons.

We consider net core lending and deposits growth to be useful information to track our real commercial growth in customer balances. Net core lending and deposits growth measures the development of our customer lending and deposits, adjusted for currency impacts and changes in the Treasury and run-off portfolios.

The following tables show how the alternative performance measures can be reconciled to the reported results.

Reconciliation commercial net interest income (NII)

2Q2025 2Q2024 Change 1Q2025 Change 6M2025 6M2024 Change
Net interest income (IFRS) 3,536 3,830 -7.7% 3,622 -2.4% 7,159 7,655 -6.5%
Exclude: Other NII (excl. significant volatile items)1) -236 -118 -172 -407 -190
Exclude: Significant volatile items2) 31 31
Commercial net interest income 3,772 3,917 -3.7% 3,794 -0.6% 7,566 7,814 -3.2%
Of which: Lending net interest income3) 2,113 2,138 -1.2% 2,109 0.2% 4,222 4,240 -0.4%
Of which: Liability net interest income4) 1,659 1,779 -6.7% 1,685 -1.5% 3,344 3,574 -6.4%

1) Other NII mainly includes NII for Financial Markets and Treasury. In Financial Markets this primarily reflects the funding costs of positions for which associated revenue is reported in 'other income'. For Treasury, it includes the funding costs of specific money market and FX transactions where an offsetting revenue is recorded in 'other income', as well as interest income from other Treasury activities (such as foreign currency ratio hedging) that are not allocated to Retail or Wholesale. Furthermore, other NII includes the funding costs for our equity stakes, the NII related to investment portfolios, as well as the effect of indexation of NII required by IAS 29 due to hyperinflation in Türkiye. 2) Significant volatile items in lending and liability NII are lending- and liability-related interest items that management would consider as outside the normal

course of business and large enough to distort a proper period-on-period comparison. For the years 2024 and 2025, it includes a €-51 million impact from the pay-out of incentives in Germany (4Q2024), €-39 million for the Polish mortgage moratorium (2Q2024) and a €+70 million one-off in Wholesale Banking

(2Q2024). 3) Lending NII includes the NII on mortgages, consumer lending, business lending, wholesale lending, working capital solutions and trade finance services. The NII

is net, i.e., after internal funds transfer pricing. 4) Liability NII includes the NII on savings, deposits and current accounts. It excludes the NII on deposits in the Financial Markets and Treasury portfolios. The NII is net, i.e., after internal funds transfer pricing.

Reconciliation net core lending growth 2Q2025

ING Group Retail
Netherlands
Retail
Belgium
Retail
Germany
Retail
Other
Wholesale
Banking
Corporate
Line
Customer lending (IFRS) - 2Q2025 694.7 171.9 99.8 113.3 120.7 188.8 0.3
Customer lending (IFRS) - 1Q2025 688.5 168.0 98.0 111.7 119.7 190.8 0.2
Customer lending growth 6.2 3.9 1.8 1.6 1.0 -2.0 0.0
Exclude: FX impact -7.7 -2.0 -5.7
Exclude: Movements in Treasury, run-off portfolios and other -1.4 -0.3 0.0 -0.2 -0.6 -0.4 0.0
Net core lending growth1) 15.4 4.1 1.8 1.8 3.7 4.1

1) Net core lending growth represents the development in loans and advances to customers excluding provision for loan losses, adjusted for currency impacts, Treasury and run-off portfolios.

Reconciliation net core deposits growth 2Q2025
ING Group Retail
Netherlands
Retail
Belgium
Retail
Germany
Retail
Other
Wholesale
Banking
Corporate
Line
Customer deposits (IFRS) - 2Q2025 738.1 218.3 98.0 165.5 169.0 87.2
Customer deposits (IFRS) - 1Q2025 733.7 215.2 97.0 166.4 164.5 90.6
Customer deposits growth 4.4 3.1 1.0 -0.9 4.6 -3.4
Exclude: FX impact -3.0 -2.3 -0.7
Exclude: Movements in Treasury, run-off portfolios and other 1.2 -2.0 0.0 0.2 3.0 0.0
Net core deposits growth1) 6.2 5.1 1.0 -1.1 3.9 -2.7

1) Net core deposits growth represents the development in customer deposits, adjusted for currency impacts, Treasury and run-off portfolios.

Share information
2Q2025 1Q2025 4Q2024 3Q2024 2Q2024
Shares
(in millions, end of period)
Shares outstanding 2,980.8 3,050.2 3,096.3 3,161.7 3,239.7
Average number of shares
outstanding
3,012.5 3,071.5 3,130.0 3,200.6 3,275.4
Treasury shares 166.6 97.2 51.1 141.7 63.7
Share price (in euros)
End of period 18.63 17.99 15.13 16.27 15.96
High 19.15 18.87 16.16 17.09 16.57
Low 15.10 15.06 14.44 14.78 14.67
Net result per share
(in euros)
0.56 0.47 0.37 0.59 0.54
Shareholders' equity per
share (end of period in
euros)
16.48 16.94 16.25 16.22 15.48
Dividend per share
(in euros)
0.35 - 0.71 - 0.35
Price/earnings ratio1) 9.4 9.1 7.7 7.9 7.9
Price/book ratio 1.13 1.06 0.93 1.00 1.03

1) Four-quarter rolling average.

Financial calendar

Ex-date for interim dividend 2025 (Euronext
Amsterdam)1)
Monday 4 August 2025
Record date for interim dividend 2025
entitlement (Euronext Amsterdam)1)
Tuesday 5 August 2025
Record date for interim dividend 2025
entitlement (NYSE)1)
Monday 11 August 2025
Payment date for interim dividend 2025
(Euronext Amsterdam)1)
Monday 11 August 2025
Payment date for interim dividend 2025
(NYSE)1)
Monday 25 August 2025
Publication results 3Q2025 Thursday 30 October 2025
Publication results 4Q2025 Thursday 29 January 2026
Publication 2025 ING Group Annual Report Thursday 26 February 2026
2025 Annual General Meeting Monday 13 April 2026
1) Only if any dividend is paid All dates are provisional

ING profile

ING is a global financial institution with a strong European base, offering banking services through its operating company ING Bank. The purpose of ING Bank is: empowering people to stay a step ahead in life and in business. ING Bank's more than 60,000 employees offer retail and wholesale banking services to customers in over 100 countries.

ING Group shares are listed on the exchanges of Amsterdam (INGA NA, INGA.AS), Brussels and on the New York Stock Exchange (ADRs: ING US, ING.N).

ING aims to put sustainability at the heart of what we do. Our policies and actions are assessed by independent research and ratings providers, which give updates on them annually. ING's ESG rating by MSCI was reconfirmed by MSCI as 'AA' in August 2024 for the fifth year. As of June 2025, in Sustainalytics' view, ING's management of ESG material risk is 'Strong' with an ESG risk rating of 18.0 (low risk). ING Group shares are also included in major sustainability and ESG index products of leading providers. Here are some examples: Euronext, STOXX, Morningstar and FTSE Russell.

Further information

For more on results publications, go to the quarterly results publications page on www.ing.com.

For more on investor information, go to www.ing.com/investors.

For news updates, go to the newsroom on www.ing.com or via X (@ING\_news feed).

For ING photos such as board members, buildings, go to Flickr.

Important legal information

Elements of this press release contain or may contain information about ING Groep N.V. and/ or ING Bank N.V. within the meaning of Article 7(1) to (4) of EU Regulation No 596/2014 ('Market Abuse Regulation').

ING Group's annual accounts are prepared in accordance with International Financial Reporting Standards as adopted by the European Union ('IFRS- EU'). In preparing the financial information in this document, except as described otherwise, the same accounting principles are applied as in the 2024 ING Group consolidated annual accounts. All figures in this document are unaudited. Small differences are possible in the tables due to rounding.

Certain of the statements contained herein are not historical facts, including, without limitation, certain statements made of future expectations and other forward-looking statements that are based on management's current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Actual results, performance or events may differ materially from those in such statements due to a number of factors, including, without limitation: (1) changes in general economic conditions and customer behaviour, in particular economic conditions in ING's core markets, including changes affecting currency exchange rates and the regional and global economic impact of the invasion of Russia into Ukraine and related international response measures (2) changes affecting interest rate levels (3) any default of a major market participant and related market disruption (4) changes in performance of financial markets, including in Europe and developing markets (5) fiscal uncertainty in Europe and the United States (6) discontinuation of or changes in 'benchmark' indices (7) inflation and deflation in our principal markets (8) changes in conditions in the credit and capital markets generally, including changes in borrower and counterparty creditworthiness (9) failures of banks falling under the scope of state compensation schemes (10) noncompliance with or changes in laws and regulations, including those concerning financial services, financial economic crimes and tax laws, and the interpretation and application thereof (11) geopolitical risks, political instabilities and policies and actions of governmental and regulatory authorities, including in connection with the invasion of Russia into Ukraine and the related international response measures (12) legal and regulatory risks in certain countries with less developed legal and regulatory frameworks (13) prudential supervision and regulations, including in relation to stress tests and regulatory restrictions on dividends and distributions (also among members of the group) (14) ING's ability to meet minimum capital and other prudential regulatory requirements (15) changes in regulation of US commodities and derivatives businesses of ING and its customers (16) application of bank recovery and resolution regimes, including write down and conversion powers in relation to our securities (17) outcome of current and future litigation, enforcement proceedings, investigations or other regulatory actions, including claims by customers or stakeholders who feel misled or treated unfairly, and other conduct issues (18) changes in tax laws and regulations and risks of non-compliance or investigation in connection with tax laws, including FATCA (19) operational and IT risks, such as system disruptions or failures, breaches of security, cyber-attacks, human error, changes in operational practices or inadequate controls including in respect of third parties with which we do business and including any risks as a result of incomplete, inaccurate, or otherwise flawed outputs from the algorithms and data sets utilized in artificial intelligence (20) risks and challenges related to cybercrime including the effects of cyberattacks and changes in legislation and regulation related to cybersecurity and data privacy, including such risks and challenges as a consequence of the use of emerging technologies, such as advanced forms of artificial intelligence and quantum computing (21) changes in general competitive factors, including ability to increase or maintain market share (22) inability to protect our intellectual property and infringement claims by third parties (23) inability of counterparties to meet financial obligations or ability to enforce rights against such counterparties (24) changes in credit ratings (25) business, operational, regulatory, reputation, transition and other risks and challenges in connection with climate change, diversity, equity and inclusion and other ESG-related matters, including data gathering and reporting and also including managing the conflicting laws and requirements of governments, regulators and authorities with respect to these topics (26) inability to attract and retain key personnel (27) future liabilities under defined benefit retirement plans (28) failure to manage business risks, including in connection with use of models, use of derivatives, or maintaining appropriate policies and guidelines (29) changes in capital and credit markets, including interbank funding, as well as customer deposits, which provide the liquidity and capital required to fund our operations, and (30) the other risks and uncertainties detailed in the most recent annual report of ING Groep N.V. (including the Risk Factors contained therein) and ING's more recent disclosures, including press releases, which are available on www.ING.com.

This document may contain ESG-related material that has been prepared by ING on the basis of publicly available information, internally developed data and other third-party sources believed to be reliable. ING has not sought to independently verify information obtained from public and third-party sources and makes no representations or warranties as to accuracy, completeness, reasonableness or reliability of such information.

Materiality, as used in the context of ESG, is distinct from, and should not be confused with, such term as defined in the Market Abuse Regulation or as defined for Securities and Exchange Commission ('SEC') reporting purposes. Any issues identified as material for purposes of ESG in this document are therefore not necessarily material as defined in the Market Abuse Regulation or for SEC reporting purposes. In addition, there is currently no single, globally recognized set of accepted definitions in assessing whether activities are "green" or "sustainable." Without limiting any of the statements contained herein, we make no representation or warranty as to whether any of our securities constitutes a green or sustainable security or conforms to present or future investor expectations or objectives for green or sustainable investing. For information on characteristics of a security, use of proceeds, a description of applicable project(s) and/or any other relevant information, please reference the offering documents for such security.

This document may contain inactive textual addresses to internet websites operated by us and third parties. Reference to such websites is made for information purposes only, and information found at such websites is not incorporated by reference into this document. ING does not make any representation or warranty with respect to the accuracy or completeness of, or take any responsibility for, any information found at any websites operated by

third parties. ING specifically disclaims any liability with respect to any information found at websites operated by third parties. ING cannot guarantee that websites operated by third parties remain available following the publication of this document, or that any information found at such websites will not change following the filing of this document. Many of those factors are beyond ING's control.

Any forward-looking statements made by or on behalf of ING speak only as of the date they are made, and ING assumes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information or for any other reason.

This document does not constitute an offer to sell, or a solicitation of an offer to purchase, any securities in the United States or any other jurisdiction.

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