Interim / Quarterly Report • Jul 22, 2025
Interim / Quarterly Report
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• Net sales amounted to SEK 13,665m (13,833). Organic growth was 3 percent, while currency effects had a negative impact of 4 percent.
Q2
2025
| Q2 | Jan-Jun | |||||
|---|---|---|---|---|---|---|
| Sinch Group, SEKm | 2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Net sales | 6,616 | 7,041 | 13,665 | 13,833 | 28,544 | 28,712 |
| Gross profit | 2,322 | 2,386 | 4,730 | 4,698 | 9,717 | 9,685 |
| Gross margin | 35% | 34% | 35% | 34% | 34% | 34% |
| EBITDA | 760 | 792 | 1,500 | 1,560 | 2,605 | 2,665 |
| EBITDA margin | 11% | 11% | 11% | 11% | 9% | 9% |
| Adjusted EBITDA | 869 | 867 | 1,758 | 1,661 | 3,683 | 3,586 |
| Adjusted EBITDA margin | 13% | 12% | 13% | 12% | 13% | 12% |
| Basic earnings per share | 0.03 | 0.11 | -0.03 | 0.01 | -7.63 | -7.60 |
| Diluted earnings per share | 0.03 | 0.11 | -0.03 | 0.01 | -7.63 | -7.60 |
| Free cash flow | 523 | 903 | 419 | 1,327 | 1,447 | 2,355 |
| Free cash flow/share R12M, SEK | 1.70 | 3.05 | 1.70 | 3.05 | 1.70 | 2.77 |
| Net debt/Adjusted EBITDA R12M, multiple | 1.3 | 1.7 | 1.3 | 1.7 | 1.3 | 1.5 |
In the second quarter of 2025, we once again achieved year-onyear (YoY) organic gross profit growth across all regions and product categories, reinforcing that we are on a steady march toward our mid-term financial targets. This also marks the fourth consecutive quarter of organic net sales growth.
Significant foreign exchange effects negatively impacted reported growth rates in both net sales and gross profit during the quarter. However, after adjusting for these effects—as we always do organic gross profit grew by a solid 6 percent, which is encouraging. That said, I am less satisfied with the more modest 2 percent organic net sales growth. While it is positive that our gross margin has improved, sustainable revenue growth remains the key driver for long-term profit growth.
Adjusted EBITDA was solid, with a 13 percent margin and 8 percent organic YoY growth, reflecting higher organic gross profit and disciplined cost management. Free cash flow was healthy at SEK 523 million, and financial leverage improved to 1.3, down from 1.7 a year ago—comfortably below the threshold set by our financial policy.
As for our operating segments, Americas delivered 6 percent organic gross profit growth, driven by gross margin improvements and increased growth in both Applications and Network Connectivity. The region remains active in developing new and existing partnerships, many of which are highlighted in this report. EMEA saw 7 percent organic gross profit growth, with Email products continuing to be a key growth driver. Marketing efforts in the region remained focused on RCS and strategic partnerships. APAC reported 3 percent organic gross profit growth, with continued strong performance in the API business in Asia.
Our activities to accelerate growth continue at a brisk pace across four strategic levers. Around 500 large enterprise customers contribute more than 60 percent of our gross profit, offering high lifetime value and significant opportunities for upselling and cross-selling. The number of customers in this segment has grown 5 percent year-to-date but has been stable since last quarter. As new customer wins onboard, we expect this cohort to continue to grow.
In contrast to our enterprise segment, we also serve tens of thousands of self-serve customers, who sign up online. These customers contribute over 15 percent of our gross profit. It is a global, scalable, high margin business that delivers double-digit growth.
The third growth lever relates to two products: RCS for Business and Email. RCS is the evolution of SMS that brings conversations to the messaging inbox we all use every day, and RCS is gaining traction. Sinch sent close to 800 million RCS business messages in the quarter, a 27 percent increase versus Q1. We also received recognition from independent research firm ROCCO for our leadership in this space. While we are excited about its potential, it will take time before RCS significantly impacts our financials. In comparison, we send more than 250 billion SMS messages
annually. Meanwhile, our email products continue to post doubledigit organic growth. With the new functionality launched this quarter, Email remains a strategic investment focus supporting both direct sales and partner channels.

Partnerships and ecosystems constitute the fourth growth lever and this quarter we enhanced our integrations with Salesforce, Adobe, HubSpot, and Microsoft Dynamics and other ecosystems our customers use daily.
In addition to activities around the growth levers, we recently shared our strategic view on AI, which is a structural catalyst for growth in our sector. Sinch has long incorporated AI, but we are now advancing a holistic AI strategy across our platform. This includes the Model Context Protocol (MCP), which enables AI agents to autonomously operate across messaging, email, voice, and verification services, leveraging over 900 billion interactions annually. We are currently live with Claude and are expanding to other AI frameworks. We are also advancing in-product AI innovation, AI ecosystem expansion, and market validation, including findings from our own research showing that 97 percent of businesses are adopting AI in customer communications.
In essence, we are not just adding AI features, we are building an intelligent, AI-driven communications platform aligned with our long-term value creation strategy.
I am encouraged to see clear progress in integration and innovation across our product portfolio this quarter—critical for driving sustainable growth longer term. With strong organic gross profit growth, stable EBITDA margins, and healthy cash flow, we have also taken another confident step toward our financial targets. That said, we recognize the uncertain macro-economic environment. We therefore remain cautious about short-term expectations and will continue to manage costs with vigilance as we move forward. Finally, I am pleased to note that our strong financial position has allowed the Board of Directors to initiate the repurchasing of own shares..
Stockholm, July 22, 2025
Laurinda Pang
CEO
| Q2 | Jan-Jun | |||||
|---|---|---|---|---|---|---|
| Sinch Group, SEKm | 2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Net sales | 6,616 | 7,041 | 13,665 | 13,833 | 28,544 | 28,712 |
| Gross profit | 2,322 | 2,386 | 4,730 | 4,698 | 9,717 | 9,685 |
| Gross margin | 35% | 34% | 35% | 34% | 34% | 34% |
| EBITDA | 760 | 792 | 1,500 | 1,560 | 2,605 | 2,665 |
| EBITDA margin | 11% | 11% | 11% | 11% | 9% | 9% |
| Adjusted EBITDA¹ | 869 | 867 | 1,758 | 1,661 | 3,683 | 3,586 |
| Adjusted EBITDA margin | 13% | 12% | 13% | 12% | 13% | 12% |
| Adjusted EBITDA/gross profit | 37% | 36% | 37% | 35% | 38% | 37% |
| EBIT | 208 | 170 | 332 | 321 | -5,796 | -5,807 |
| EBIT margin | 3% | 2% | 2% | 2% | -20% | -20% |
| Adjusted EBIT¹ | 746 | 738 | 1,495 | 1,395 | 3,166 | 3,066 |
| Adjusted EBIT margin | 11% | 10% | 11% | 10% | 11% | 11% |
| Profit or loss for the period | 25 | 95 | -23 | 5 | -6,441 | -6,413 |
| Basic earnings per share, SEK | 0.03 | 0.11 | -0.03 | 0.01 | -7.63 | -7.60 |
| Diluted earnings per share³, SEK | 0.03 | 0.11 | -0.03 | 0.01 | -7.63 | -7.60 |
| Cash flow from operating activities | 695 | 1,049 | 755 | 1,602 | 2,097 | 2,944 |
| Free cash flow | 523 | 903 | 419 | 1,327 | 1,447 | 2,355 |
| Free cash flow/share R12M, SEK | 1.70 | 3.05 | 1.70 | 3.05 | 1.70 | 2.77 |
| Net debt (+) / Net cash (-) | 5,238 | 6,976 | 5,238 | 6,976 | 5,238 | 6,012 |
| Net debt/Adjusted EBITDA R12M, multiple² | 1.3 | 1.7 | 1.3 | 1.7 | 1.3 | 1.5 |
| Equity ratio | 61% | 66% | 61% | 66% | 61% | 60% |
| Average number of employees | 3,622 | 3,443 | 3,589 | 3,482 | 3,544 | 3,491 |
| Average number of employees including consultants | 4,134 | 4,086 | 4,116 | 4,142 | 4,083 | 4,096 |
For a list and definitions of financial and operational measurements, please refer to page 30.
1) Adjusted EBITDA and Adjusted EBIT are alternative performance measures that are not defined under IFRS. See Note 2 for reconciliation and page 30 for definitions.
2) In the calculation of this APM, net debt and Adjusted EBITDA are both measured excluding IFRS 16-related lease liabilities. See page 9 for comments. 3) The dilutive effect is not taken into account when financial performance is negative and outstanding warrants/stock options are not considered when the company's average share price is below the exercise price.

4) The Sinch Board of Directors measures long-term value creation through assessment of free cash flow/share. Free cash flow/share is an Alternative Performance Measure (APM) that is intended to measure the free cash flow generated by the business. The chart above shows the development of this APM over time.
Adjusted EBITDA and Adjusted EBIT are reported below to clarify performance in underlying operations. See Note 2 for more information.
| Q2 | Q3 | Q4 | Q1 | Q2 | Q3 | Q4 | Q1 | Q2 | |
|---|---|---|---|---|---|---|---|---|---|
| Net sales, SEKm | 2023 | 2023 | 2023 | 2024 | 2024 | 2024 | 2024 | 2025 | 2025 |
| Americas | 4,389 | 4,523 | 4,651 | 4,247 | 4,460 | 4,554 | 4,849 | 4,431 | 4,155 |
| EMEA | 1,726 | 1,751 | 1,786 | 1,551 | 1,610 | 1,641 | 1,838 | 1,668 | 1,572 |
| APAC | 906 | 991 | 1,095 | 995 | 971 | 955 | 1,043 | 949 | 888 |
| Total | 7,021 | 7,265 | 7,532 | 6,792 | 7,041 | 7,150 | 7,729 | 7,049 | 6,616 |
| Q2 | Q3 | Q4 | Q1 | Q2 | Q3 | Q4 | Q1 | Q2 | |
| Gross profit, SEKm | 2023 | 2023 | 2023 | 2024 | 2024 | 2024 | 2024 | 2025 | 2025 |
| Americas | 1,469 | 1,514 | 1,633 | 1,443 | 1,490 | 1,482 | 1,583 | 1,509 | 1,443 |
| EMEA | 522 | 564 | 504 | 504 | 505 | 536 | 574 | 518 | 516 |
| APAC | 331 | 355 | 390 | 364 | 391 | 388 | 425 | 380 | 363 |
| Total | 2,322 | 2,433 | 2,526 | 2,312 | 2,386 | 2,406 | 2,582 | 2,408 | 2,322 |
| Q2 | Q3 | Q4 | Q1 | Q2 | Q3 | Q4 | Q1 | Q2 | |
| Gross margin | 2023 | 2023 | 2023 | 2024 | 2024 | 2024 | 2024 | 2025 | 2025 |
| Americas | 33% | 33% | 35% | 34% | 33% | 33% | 33% | 34% | 35% |
| EMEA | 30% | 32% | 28% | 33% | 31% | 33% | 31% | 31% | 33% |
| APAC | 37% | 36% | 36% | 37% | 40% | 41% | 41% | 40% | 41% |
| Total | 33% | 33% | 34% | 34% | 34% | 34% | 33% | 34% | 35% |
| EBITDA, SEKm | Q2 2023 |
Q3 2023 |
Q4 2023 |
Q1 2024 |
Q2 2024 |
Q3 2024 |
Q4 2024 |
Q1 2025 |
Q2 2025 |
| EBITDA, total | 715 | 848 | 818 | 768 | 792 | 799 | 307 | 740 | 760 |
| EBITDA margin | 10% | 12% | 11% | 11% | 11% | 11% | 4% | 11% | 11% |
| Adjusted EBITDA, total | 865 | 943 | 996 | 794 | 867 | 923 | 1,003 | 889 | 869 |
| Adjusted EBITDA margin | 12% | 13% | 13% | 12% | 12% | 13% | 13% | 13% | 13% |
| Adjusted EBITDA/gross profit | 37% | 39% | 39% | 34% | 36% | 38% | 39% | 37% | 37% |
| Q2 | Q3 | Q4 | Q1 | Q2 | Q3 | Q4 | Q1 | Q2 | |
| EBITDA adjustments, SEKm (Note 2) | 2023 | 2023 | 2023 | 2024 | 2024 | 2024 | 2024 | 2025 | 2025 |
| Acquisition costs | -2 | -2 | -2 | -2 | -1 | -2 | -3 | -2 | -1 |
| Restructuring costs | -28 | -14 | 0 | -18 | -55 | -11 | -9 | -3 | -1 |
| Integration costs | -47 | -31 | -23 | -49 | -39 | -50 | -71 | -65 | -51 |
| Costs of share-based incentive programs | -33 | -29 | -52 | 0 | -14 | -27 | 4 | -9 | -17 |
| Operational foreign exchange gains/losses | -41 | -12 | -63 | 43 | 34 | -33 | 93 | -67 | -35 |
| Other adjustments | 1 | -9 | -37 | -1 | 0 | -1 | -711 | -3 | -4 |
| Total EBITDA adjustments | -149 | -95 | -178 | -26 | -75 | -124 | -696 | -149 | -109 |
| Amortization of acquisition-related assets | -506 | -526 | -535 | -481 | -492 | -496 | -483 | -476 | -429 |
| Impairment of goodwill | - | - | - | - | - | -6,000 | - | - | - |
| Total EBIT adjustments | -655 | -621 | -713 | -507 | -568 | -6,620 | -1,179 | -625 | -538 |
Organic growth is defined as growth in local currency and excluding acquisitions. No material acquisitions or disposals have been executed in the past 12 months. Accordingly, the differences between reported and organic growth for the second quarter are explained solely by exchange rate changes.
Net sales amounted to SEK 6,616m (7,041) and increased organically by 2 percent YoY. Net sales increased organically in all operating segments. Net sales increased organically in the Applications and Network Connectivity product categories and was unchanged in API Platform. See Note 10.
The currency headwind on net sales was 8 percent, corresponding to SEK -598m.
Gross profit amounted to SEK 2,322m (2,386) and increased organically by 6 percent YoY, with positive organic growth in all operating segments: Americas, EMEA, and APAC. Gross profit also increased organically in all product categories: Applications, API Platform, and Network Connectivity.
Higher net sales, a favorable product and market mix, and improved earnings are contributing to organic growth.
The currency headwind on gross profit was 9 percent, corresponding to SEK -204m.
The gross margin was 35 percent (34) for the quarter, with an equal contribution from a positive mix shift and increased profitability on product level. The gross margin was stable in the Applications product category, increased in API Platform, and decreased in Network Connectivity. All regions delivered gross margin growth.

Net sales for the quarter, SEKm
Gross margin 35%
Organic gross profit growth
6%
Opex amounted to SEK 1,562m (1,594). Opex increased organically by 7 percent YoY and was primarily impacted by increased personnel cost, FX losses primarily on working capital and increased integration costs. The increases were partially offset by reduced restructuring costs and other savings resulting from synergies within the Group. The currency tailwind was 9 percent, corresponding to SEK 138m.
Adjusted Opex, defined as the difference between gross profit and Adjusted EBITDA amounted to SEK 1,453m (1,519). Adjusted Opex increased organically by 5 percent. The currency tailwind was 9 percent, corresponding to SEK 138m.
Adjusted EBITDA amounted to SEK 869m (867). Adjusted EBITDA increased organically by 8 percent YoY. The currency headwind was 8 percent, corresponding to SEK -66m.
The Adjusted EBITDA margin was 13 percent (12).
Adjusted EBITDA was SEK 109m (75) higher than EBITDA for the quarter. The adjustments included operational foreign exchange losses of SEK -35m (34) integration costs of SEK - 51m (-39) and restructuring costs of SEK -1m (-55). See the quarterly summary and Note 2 for more information.
Adjusted EBITDA/gross profit was 37 percent (36) for the quarter.
EBITDA was SEK 760m (792). EBITDA increased organically by 4 percent. The currency headwind was 8 percent, corresponding to SEK -66m.
The consolidated EBITDA margin was 11 percent (11).
EBIT amounted to SEK 208m (170).
Acquisition-related amortization reduced EBIT by SEK -429m (-492). The amortization refers mainly to straight-line amortization of acquired customer relationships and acquired software.
Adjusted EBIT (EBIT excluding EBITDA adjustments and amortization and impairments of acquisition-related assets) amounted to SEK 746m (738). See the quarterly summary and Note 2 for specifications.
Net financial expenses were SEK -128m (-148), including net interest expenses of SEK -72m (-126) and foreign exchange differences of SEK -55m (-16).
Net profit for the quarter amounted to SEK 25m (95).
Cash flow before the change in working capital amounted to SEK 486m (468). Cash flow was reduced by tax paid of SEK -334m (-147) and net interest paid and received of SEK -73m (-130).
Cash flow from operating activities amounted to SEK 695m (1,049) and was increased by the total change in working capital of SEK 209m (581). The cash flow in the quarter was strong but record high in the comparison quarter, which benefited from prepayments from customers.
Cash used in investing activities was SEK -173m (-149) and was affected by net investments of SEK -172m (-146), consisting primarily of capitalized development expenditure of SEK -116m (-95).
Free cash flow amounted to SEK 523m (903) and the decrease was mainly due to the change in cash flow from operating activities. Cash conversion R12M was 39 percent close to the guidance of 40-50%.
Cash used in financing activities was SEK -504m (-909) for the quarter, where the change in borrowings reduced net cash by SEK -481m (-881). Net cash flow for the quarter was SEK 18m (-9).
Adjusted EBITDA margin 13%
Adjusted EBIT, SEKm

Cash flow from operating activities, SEKm
695
At the end of the quarter, the Group employed 4,147 (4,065) people, including consultants. The average number of employees and consultants in Q2 was 4,134 (4,086). The average number of employees was 3,622 (3,443), of whom 34 (32) percent women.
The Sinch IT organization has been incorporated under CFO Jonas Dahlberg and Sibito Morley has consequently left the company and the Global Leadership Team.
Organic growth is defined as growth in local currency and excluding acquisitions. No material acquisitions or disposals have been executed in the past 12 months. Accordingly, the differences between reported and organic growth for the full year are explained solely by exchange rate fluctuations.
Net sales amounted to SEK 13,665m (13,833). Net sales increased organically by 3 percent YoY, with positive contribution from Americas and EMEA while organic net sales decreased in APAC. All product categories contributed to the organic growth. See Note 10.
The currency headwind on net sales was 4 percent, corresponding to SEK -569m.
Gross profit amounted to SEK 4,730m (4,698). Gross profit increased organically by 4 percent YoY. Gross profit increased organically in all regions and in all product categories. Higher net sales, a favorable product and market mix, and improved margins are contributing to organic growth.
The currency headwind on gross profit was 3 percent, corresponding to SEK -159m.
The gross margin was 35 percent (34) for the period with all regions contributing to the higher margin. The gross margin was stable in the Applications product category, increased in API Platform, and decreased in Network Connectivity.
Opex amounted to 3,230m (3,138). Opex increased organically by 7 percent YoY. The currency tailwind was 4 percent, corresponding to SEK 122m.
The majority of Opex is attributable to direct and indirect employee benefits. Costs were affected by operational currency losses mainly on working capital, increased integration costs, and increased personnel costs.
Adjusted Opex, defined as the difference between gross profit and Adjusted EBITDA, amounted to SEK 2,972m (3,037). Adjusted Opex increased organically by 2 percent. The currency tailwind was 4 percent, corresponding to SEK 122m.
Adjusted EBITDA amounted to SEK 1,758 MSEK (1,661) and increased organically with 8 percent YoY. The currency headwind was 2 percent, corresponding to SEK -37m.
Adjusted EBITDA was SEK 258m (101) higher than EBITDA for the period. The adjustments include integration costs of SEK -116m (-88), operational foreign exchange losses of SEK - 102m (77) and restructuring costs of SEK -5m (-73). See the quarterly summary and Note 2 for more information.
The Adjusted EBITDA margin was 13 percent (12).
Adjusted EBITDA/gross profit was 37 percent (35) for the period.
EBITDA amounted to SEK 1,500m (1,560). EBITDA decreased organically by 1 percent. The currency headwind was 2 percent, corresponding to SEK -37m.
The consolidated EBITDA margin was 11 percent (11).
EBIT amounted to SEK 332m (321).
Acquisition-related amortization reduced EBIT by SEK -905m (-973). The amortization refers mainly to straight-line amortization of acquired customer relationships and acquired software.
Adjusted EBIT (EBIT excluding EBITDA adjustments and amortization and impairments of acquisition-related assets) amounted to SEK 1,495m (1,395). See the quarterly summary and Note 2 for specifications.

Gross margin 35%
Net financial expenses were SEK -260m (-260), including net interest expenses of SEK -141m (-257) and foreign exchange differences of SEK -116m (9).
The Group's effective tax rate was 131 percent (91). Excluding acquisition-related amortization and impairments and associated deferred tax assets, the Group's effective tax rate for the period was 32 percent (29). The higher tax rate is driven primarily by noncapitalized loss carryforwards.
The net loss for the period was SEK -23m (5).
Cash flow before the change in working capital amounted to SEK 1,105m (1,025). Cash flow was reduced by tax paid of SEK -445m (-204) and net interest paid and received of SEK -149m (-261).
Cash flow from operating activities amounted to SEK 755m (1,602). The difference is explained mainly by a change in working capital of SEK -350m during the period, while cash flow from operating activities in the comparison period was improved by a total change in working capital of SEK 577m.
Working capital at the end of the period was within normal variations but has increased since January 1 mainly due to the previously communicated temporary increase in prepaid expenses related to a cost optimization agreement with one of our largest suppliers.
Cash used in investing activities was SEK -336m (-280) and was affected by net investments of SEK -336m (-275), consisting primarily of capitalized development expenditure of SEK -222m (-194).
Free cash flow amounted to SEK 419m (1,327) and the decrease consisted mainly of change in working capital. Cash flow during the same period last year was at a very high level. Cash conversion R12M was 39 percent, which is close to Sinch's guidance of 40-50 percent.
Cash used in financing activities was SEK -720m (-1,554) for the period, where the change in borrowings reduced net cash by SEK -664m (-1,496). Net cash flow for the period was SEK -301m (-232).
Consolidated cash and cash equivalents at June 30, 2025, amounted to SEK 717m (734).
Net debt amounted to SEK 5,238m (6,976) and included IFRS 16-related lease liabilities of SEK 718m (914). One of Sinch's financial targets is that net debt over time shall be below 2.5 times Adjusted EBITDA (measured on a rolling twelve-month basis). Excluding IFRS 16 related lease liabilities, net debt in relation to Adjusted EBITDA R12M was 1.3x (1.7).
As of June 30, Sinch had total available credit facilities of SEK 9,573m (11,253) of which the company had used SEK 3,406m (6,282). These consisted of:
In addition, senior unsecured bonds have been issued in the amount of SEK 500m (750) that will mature in September 2027, as well as issued commercial paper of SEK 1,329m (125) that will mature in less than 12 months.
Financial liabilities decreased during the period by SEK -664m (-1,496). During the same period, the company's net debt decreased by SEK -774m (-1,011).
In total, Sinch had cash and cash equivalents of SEK 717m and unused loans, credit facilities, and overdraft facilities of SEK 6,167m as of June 30, 2025.
Shares were issued in relation to employee stock options/warrants under the Group's incentive programs. See Note 4.

Equity as of June 30, 2025, amounted to SEK 25,584m (35,145), corresponding to an equity ratio of 61 percent (66).
The average number of employees and consultants during the period was 4,116 (4,142). The average number of employees was 3,589 (3,482), of whom 34 (32) percent women.
Americas is Sinch's largest operating segment and contributes more than 60 percent of consolidated net sales and gross profit. The region includes both North and Latin America with the US and Brazil being the largest contributing countries.
| Q2 | Jan-Jun | |||||
|---|---|---|---|---|---|---|
| Americas, SEKm | 2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Net sales | 4,155 | 4,460 | 8,586 | 8,707 | 17,989 | 18,109 |
| Gross profit | 1,443 | 1,490 | 2,953 | 2,933 | 6,017 | 5,998 |
| Gross margin | 35% | 33% | 34% | 34% | 33% | 33% |
| Net sales by product category, | Q2 | Jan-Jun | ||||
|---|---|---|---|---|---|---|
| SEKm | 2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Applications | 287 | 276 | 579 | 543 | 1,236 | 1,201 |
| API Platform | 2,661 | 2,985 | 5,507 | 5,805 | 11,740 | 12,038 |
| Network Connectivity | 1,208 | 1,199 | 2,501 | 2,359 | 5,012 | 4,870 |
| Total | 4,155 | 4,460 | 8,586 | 8,707 | 17,989 | 18,109 |
| Gross profit by product | Q2 | Jan-Jun | ||||
|---|---|---|---|---|---|---|
| category, SEKm | 2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Applications | 211 | 202 | 417 | 394 | 863 | 840 |
| API Platform | 805 | 848 | 1,679 | 1,703 | 3,434 | 3,459 |
| Network Connectivity | 427 | 441 | 857 | 837 | 1,720 | 1,699 |
| Total | 1,443 | 1,490 | 2,953 | 2,933 | 6,017 | 5,998 |
Net sales amounted to SEK 4,155m (4,460) and grew organically by 2 percent YoY. The currency headwind was 9 percent, corresponding to SEK -412m.
Gross amounted to SEK 1,443m (1,490). Gross profit increased organically by 6 percent. The positive organic growth in gross profit is driven by all product categories. The currency headwind was 9 percent, corresponding to SEK -138m.
The gross margin increased to 35 percent (33) driven by increased product profitability primarily in API Platform.
Share of net sales


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The EMEA operating segment serves Sinch customers across Europe, the Middle East, and Africa with the main contributing countries being the UK and France.
| Q2 | Jan-Jun | |||||
|---|---|---|---|---|---|---|
| EMEA, SEKm | 2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Net sales | 1,572 | 1,610 | 3,241 | 3,161 | 6,720 | 6,640 |
| Gross profit | 516 | 505 | 1,034 | 1,010 | 2,144 | 2,119 |
| Gross margin | 33% | 31% | 32% | 32% | 32% | 32% |
| Net sales by product category, | Q2 | Jan-Jun | ||||
|---|---|---|---|---|---|---|
| SEKm | 2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Applications | 232 | 228 | 466 | 448 | 948 | 930 |
| API Platform | 1,203 | 1,228 | 2,506 | 2,407 | 5,185 | 5,086 |
| Network Connectivity | 138 | 154 | 269 | 306 | 587 | 624 |
| Total | 1,572 | 1,610 | 3,241 | 3,161 | 6,720 | 6,640 |
| Gross profit by product | Q2 | Jan-Jun | ||||
|---|---|---|---|---|---|---|
| category, SEKm | 2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Applications | 162 | 156 | 320 | 307 | 651 | 638 |
| API Platform | 288 | 287 | 596 | 575 | 1,231 | 1,210 |
| Network Connectivity | 67 | 62 | 118 | 127 | 262 | 271 |
| Total | 516 | 505 | 1,034 | 1,010 | 2,144 | 2,119 |
Net sales amounted to SEK 1,572m (1,610) and grew organically by 3 percent YoY. The currency headwind was 5 percent, corresponding to SEK -83m.
sinch.com
Gross profit was SEK 516m (505). Gross profit increased organically by 7 percent YoY. The positive organic growth in gross profit is driven by all product categories and primarily by gross margin improvement. The currency headwind was 5 percent, corresponding to SEK -26m.
The gross margin was 33 percent (31) for the quarter. The changed product and customer mix in Q2 had the most significant effect on the gross margin.
Share of net sales



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The APAC operating segment serves Sinch customers throughout the Asia-Pacific region, with Australia and India as the largest contributing countries.
| Q2 | Jan-Jun | |||||
|---|---|---|---|---|---|---|
| APAC, SEKm | 2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Net sales | 888 | 971 | 1,838 | 1,966 | 3,835 | 3,963 |
| Gross profit | 363 | 391 | 743 | 755 | 1,556 | 1,568 |
| Gross margin | 41% | 40% | 40% | 38% | 41% | 40% |
| Net sales by product category, | Q2 | Jan-Jun | ||||
|---|---|---|---|---|---|---|
| SEKm | 2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Applications | 280 | 305 | 572 | 596 | 1,199 | 1,223 |
| API Platform | 586 | 640 | 1,217 | 1,320 | 2,530 | 2,633 |
| Network Connectivity | 23 | 26 | 49 | 50 | 106 | 106 |
| Total | 888 | 971 | 1,838 | 1,966 | 3,835 | 3,963 |
| Q2 | ||||||
| Jan-Jun | ||||||
| Gross profit by product category, SEKm |
2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Applications | 167 | 190 | 348 | 368 | 742 | 762 |
| API Platform | 192 | 190 | 385 | 367 | 793 | 775 |
| Network Connectivity | 4 | 10 | 10 | 19 | 21 | 30 |
• Market activities in Q2 included partner events with HubSpot and Adobe Summit, roundtable discussions for managers, and user conferences.
• New customer cases in Q2 include Impact Data.
Net sales amounted to SEK 888m (971) and grew 2 percent organically YoY. The currency headwind was 11 percent, corresponding to SEK -103m.
Gross profit amounted to SEK 363m (391) and increased organically by 3 percent mainly driven by product category API Platform. The currency headwind was 10 percent, corresponding to SEK -40m.
The gross margin was 41 percent (40) for the quarter. The improved gross margin is mainly attributable to a changed product and customer mix.
Share of net sales


Customer case:

How Impact Data unlocked a new level of efficacy with integrated messaging
| Q2 | Jan-Jun | ||||||
|---|---|---|---|---|---|---|---|
| SEKm | Note | 2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Net sales | 9 | 6,616 | 7,041 | 13,665 | 13,833 | 28,544 | 28,712 |
| Other operating income | 88 | 90 | 190 | 212 | 470 | 492 | |
| Work performed by the entity and capitalized | 116 | 95 | 222 | 194 | 409 | 381 | |
| Cost of services sold | -4,294 | -4,655 | -8,935 | -9,135 | -18,827 | -19,026 | |
| Other external expenses | -581 | -577 | -1,180 | -1,143 | -3,189 | -3,152 | |
| Employee benefits expenses | -1,065 | -1,148 | -2,173 | -2,268 | -4,288 | -4,383 | |
| Other operating expenses | -122 | -54 | -289 | -133 | -514 | -358 | |
| EBITDA | 760 | 792 | 1,500 | 1,560 | 2,605 | 2,665 | |
| Depreciation / amortization and impairment | 5 | -552 | -622 | -1,168 | -1,239 | -8,401 | -8,473 |
| EBIT | 208 | 170 | 332 | 321 | -5,796 | -5,807 | |
| Financial income | 924 | 732 | 1,374 | 1,085 | 2,576 | 2,288 | |
| Financial expenses | -1,053 | -881 | -1,634 | -1,345 | -3,004 | -2,715 | |
| Profit or loss before tax | 80 | 21 | 72 | 61 | -6,224 | -6,235 | |
| Current tax | -249 | -28 | -422 | -165 | -754 | -497 | |
| Deferred tax | 194 | 102 | 327 | 109 | 537 | 319 | |
| Profit or loss for the period | 25 | 95 | -23 | 5 | -6,441 | -6,413 | |
| Attributable to: | |||||||
| Owners of the parent | 25 | 95 | -22 | 6 | -6,441 | -6,413 | |
| Non-controlling interests | 0 | 0 | 0 | 0 | 0 | 0 | |
| Q2 | Jan-Jun | ||||||
| Earnings per share, SEK | 2025 | 2024 | 2025 | 2024 | R12M | 2024 | |
| Basic | 0.03 | 0.11 | -0.03 | 0.01 | -7.63 | -7.60 | |
| Diluted¹ | 0.03 | 0.11 | -0.03 | 0.01 | -7.63 | -7.60 |
1) The dilutive effect is not taken into account when financial performance is negative and outstanding warrants/stock options are not considered when the company's average share price is below the exercise price.
| Q2 | Jan-Jun | ||||||
|---|---|---|---|---|---|---|---|
| SEKm | Note | 2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Profit or loss for the period | 25 | 95 | -23 | 5 | -6,441 | -6,413 | |
| Other comprehensive income Items that may subsequently be reclassified to profit or loss for the period |
|||||||
| Translation differences | -694 | -275 | -2,958 | 1,297 | -2,779 | 1,476 | |
| FX changes on increased net investments | -206 | -105 | -606 | 186 | -489 | 303 | |
| Hedge accounting net investment | 12 | -9 | - | -9 | - | -9 | - |
| Tax effect on items in other comprehensive income | 44 | 25 | 127 | -38 | 104 | -61 | |
| Other comprehensive income or loss for the period | -864 | -354 | -3,447 | 1,445 | -3,174 | 1,718 | |
| Comprehensive income or loss for the period | -839 | -259 | -3,469 | 1,450 | -9,615 | -4,695 | |
| Attributable to: | |||||||
| Owners of the parent | -839 | -259 | -3,469 | 1,450 | -9,614 | -4,695 | |
| Non-controlling interests | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 30 | Dec 31 | |||
|---|---|---|---|---|
| SEKm | Note | 2025 | 2024 | 2024 |
| ASSETS | ||||
| Non-current assets | ||||
| Goodwill | 18,155 | 26,139 | 20,343 | |
| Customer relationships | 10,630 | 13,069 | 12,736 | |
| Operator relationships | 118 | 163 | 147 | |
| Proprietary software | 3,962 | 4,736 | 4,631 | |
| Other intangible assets | 270 | 372 | 336 | |
| Property, plant and equipment | 925 | 956 | 1,041 | |
| Right-of-use-asset | 615 | 821 | 715 | |
| Financial assets | 34 | 35 | 35 | |
| Other non-current receivables | 44 | 45 | 53 | |
| Deferred tax assets | 1,303 | 1,176 | 1,273 | |
| Total non-current assets | 36,056 | 47,511 | 41,311 | |
| Current assets | ||||
| Accounts receivable | 6 | 3,962 | 4,242 | 4,503 |
| Tax assets | 289 | 240 | 214 | |
| Other current receivables | 253 | 316 | 262 | |
| Prepaid expenses and accrued income | 7 | 829 | 400 | 630 |
| Cash and cash equivalents | 717 | 734 | 1,083 | |
| Total current assets | 6,050 | 5,933 | 6,692 | |
| TOTAL ASSETS | 42,106 | 53,443 | 48,004 | |
| EQUITY AND LIABILITIES | ||||
| Equity | ||||
| Share capital | 8 | 8 | 8 | |
| Other capital contributions | 32,466 | 32,414 | 32,439 | |
| Reserves | 2,566 | 5,739 | 6,012 | |
| Retained earnings including profit for the year | -9,457 | -3,016 | -9,435 | |
| Equity attributable to owners of the parent | 4 | 25,583 | 35,145 | 29,025 |
| Non-controlling interests | 0 | 1 | 1 | |
| Total equity | 25,584 | 35,145 | 29,025 | |
| Non-current liabilities | ||||
| Deferred tax liability | 4,306 | 5,065 | 5,075 | |
| Provisions | 8 | 339 | 56 | 348 |
| Non-current liabilities, interest-bearing | 4,134 | 2,980 | 3,459 | |
| Non-current liabilities, non-interest-bearing | 17 | 18 | 22 | |
| Total non-current liabilities | 8,796 | 8,120 | 8,904 | |
| Current liabilities | ||||
| Provisions | 8 | 398 | - | 390 |
| Contract liabilities/Advance payments from customers | 306 | 313 | 340 | |
| Accounts payable | 1,586 | 1,730 | 1,821 | |
| Tax liability | 164 | 43 | 241 | |
| Other current liabilities, interest-bearing | 1,822 | 4,730 | 3,636 | |
| Other non interest bearing current liabilities | 253 | 251 | 293 | |
| Accrued expenses and prepaid income | 3,197 | 3,111 | 3,353 | |
| Total current liabilities | 7,726 | 10,178 | 10,075 | |
| TOTAL EQUITY AND LIABILITIES | 42,106 | 53,443 | 48,004 | |
| Financial instruments measured at fair value | ||||
| Derivative instruments with positive value | 7 | 0 | - | |
| Derivative instruments with negative value | 3 | - | 17 |
| Attributable to owners of the parent | |||||||
|---|---|---|---|---|---|---|---|
| SEKm | Share capital |
Other capital contributions |
Reserves | Retained earnings |
Total | Non-controlling interests |
Total equity |
| Opening balance Jan 1, 2024 | 8 | 32,382 | 4,294 | -3,022 | 33,663 | 1 | 33,663 |
| Profit or loss for the period | 6 | 6 | 0 | 5 | |||
| Other comprehensive income | 1,445 | 1,445 | 0 | 1,445 | |||
| Share-based payments, net of tax | 23 | 23 | 23 | ||||
| Shares issued for warrants | 0 | 10 | 10 | 10 | |||
| Issue expenses, net of tax | -1 | -1 | -1 | ||||
| Closing balance June 30, 2024 | 8 | 32,414 | 5,739 | -3,016 | 35,145 | 1 | 35,145 |
| Opening balance Jan 1, 2025 | 8 | 32,439 | 6,012 | -9,435 | 29,025 | 1 | 29,025 |
| Profit or loss for the period | -22 | -22 | 0 | -23 | |||
| Other comprehensive income | -3,446 | -3,446 | 0 | -3,447 | |||
| Issued warrants | 3 | 3 | 3 | ||||
| Share-based payments, net of tax | 24 | 24 | 24 | ||||
| Shares issued for warrants | 0 | 2 | 2 | 2 | |||
| Issue expenses, net of tax | -1 | -1 | -1 | ||||
| Closing balance June 30, 2025 | 8 | 32,466 | 2,566 | -9,457 | 25,583 | 0 | 25,584 |
| Q2 | Jan-Jun | |||||
|---|---|---|---|---|---|---|
| SEKm Note |
2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Profit or loss before tax | 80 | 21 | 72 | 61 | -6,224 | -6,235 |
| Adjustment for non-cash items¹ | 740 | 594 | 1,478 | 1,168 | 9,223 | 8,914 |
| Income tax paid | -334 | -147 | -445 | -204 | -589 | -348 |
| Cash flow before changes in working capital | 486 | 468 | 1,105 | 1,025 | 2,410 | 2,330 |
| Change in working capital | 209 | 581 | -350 | 577 | -314 | 614 |
| Cash flow from operating activities | 695 | 1,049 | 755 | 1,602 | 2,097 | 2,944 |
| Net investments in property, plant and equipment and intangible | ||||||
| assets | -172 | -146 | -336 | -275 | -650 | -589 |
| Change in financial receivables | -1 | -3 | 0 | -5 | -10 | -16 |
| Acquisition of Group companies | - | - | - | - | 0 | 0 |
| Cash flow from (-used in) investing activities | -173 | -149 | -336 | -280 | -660 | -604 |
| Change in borrowings | -481 | -881 | -664 | -1,496 | -1,301 | -2,133 |
| Amortization lease liability | -25 | -33 | -57 | -67 | -116 | -126 |
| Warrants/Employee Stock Options 4 |
1 | 4 | 0 | 9 | 16 | 25 |
| Cash flow from (-used in) financing activities | -504 | -909 | -720 | -1,554 | -1,401 | -2,234 |
| Cash flow for the period | 18 | -9 | -301 | -232 | 35 | 105 |
| Opening balance cash and cash equivalents for the period | 719 | 756 | 1,083 | 1,012 | 734 | 1,012 |
| Exchange rate differences in cash and cash equivalents | -20 | -13 | -64 | -46 | -52 | -34 |
| Closing balance cash and cash equivalents for the period | 717 | 734 | 717 | 734 | 717 | 1,083 |
| Additional cash flow disclosures | ||||||
| Interest paid² | -92 | -144 | -189 | -290 | -444 | -545 |
| Interest received² | 19 | 14 | 40 | 29 | 76 | 64 |
| Free cash flow | 523 | 903 | 419 | 1,327 | 1,447 | 2,355 |
1) Comprised mainly of depreciation, amortization, and impairments and unrealized foreign exchange gains and losses. 2) Interest paid and received is included in cash flow from operating activities.
| Q2 | Jan-Jun | |||||
|---|---|---|---|---|---|---|
| Sinch Group, SEKm | 2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Share information | ||||||
| Basic earnings per share, SEK | 0.03 | 0.11 | -0.03 | 0.01 | -7.63 | -7.60 |
| Diluted earnings per share, SEK¹ | 0.03 | 0.11 | -0.03 | 0.01 | -7.63 | -7.60 |
| Basic weighted average number of shares | 844,596,385 | 843,676,521 | 844,574,196 | 843,516,465 | 844,423,207 | 843,897,644 |
| Diluted weighted average number of shares² | 847,944,766 | 846,583,256 | 844,574,196 | 847,215,189 | 844,423,207 | 843,897,644 |
| Total number of shares at the end of the period | 844,624,086 | 843,745,576 | 844,624,086 | 843,745,576 | 844,624,086 | 844,506,034 |
| Financial position | ||||||
| Equity attributable to owners of the parent | 25,583 | 35,145 | 25,583 | 35,145 | 25,583 | 29,025 |
| Equity ratio | 61% | 66% | 61% | 66% | 61% | 60% |
| Net investments in property, plant and equipment | ||||||
| and intangible assets | -172 | -146 | -336 | -275 | -650 | -589 |
| Cash and cash equivalents | 717 | 734 | 717 | 734 | 717 | 1,083 |
| Net debt (+) / Net cash (-) | 5,238 | 6,976 | 5,238 | 6,976 | 5,238 | 6,012 |
| Net debt/Adjusted EBITDA R12M, multiple | 1.3 | 1.7 | 1.3 | 1.7 | 1.3 | 1.5 |
| EBIT margin | 3% | 2% | 2% | 2% | -20% | -20% |
| EBITDA margin | 11% | 11% | 11% | 11% | 9% | 9% |
| Employee information | ||||||
| Average number of employees | 3,622 | 3,443 | 3,589 | 3,482 | 3,544 | 3,491 |
| Average number of employees, women | 1,216 | 1,113 | 1,206 | 1,121 | 1,184 | 1,141 |
| Percentage female | 34% | 32% | 34% | 32% | 33% | 33% |
1) The dilutive effect is not taken into account when financial performance is negative and outstanding warrants/stock options are not considered when the company's average share price is below the exercise price.
2) If results had been positive, the weighted number of dilutive warrants would have been 3,142,887 for the interim reporting period.
An operating segment is defined as a business activity that is able to generate revenues and incur costs, whose operating results are regularly reviewed by the entity's chief executive officer, and for which separate financial information is available. The Group's operating segments are Americas, EMEA, and APAC. These three regions represent the domiciles of our customers. See also Definitions. Note that items below Gross profit are not allocated to the segments. See Note 2 for more information.
| Q2 2025, SEKm | Americas | EMEA | APAC | Other | Group |
|---|---|---|---|---|---|
| Net sales | 4,155 | 1,572 | 888 | - | 6,616 |
| Cost of services sold | -2,712 | -1,056 | -526 | - | -4,294 |
| Gross profit | 1,443 | 516 | 363 | - | 2,322 |
| Opex | - | - | - | -1,562 | -1,562 |
| EBITDA | - | - | - | 760 | 760 |
| EBITDA adjustments | - | - | - | 109 | 109 |
| Adjusted EBITDA | - | - | - | 869 | 869 |
| Depreciation / amortization and impairment | - | - | - | - | -552 |
| EBIT | - | - | - | - | 208 |
| Net finance income or expense | - | - | - | - | -128 |
| Profit or loss before tax | - | - | - | - | 80 |
| Q2 2024, SEKm | Americas | EMEA | APAC | Other | Group |
|---|---|---|---|---|---|
| Net sales | 4,460 | 1,610 | 971 | - | 7,041 |
| Cost of services sold | -2,970 | -1,105 | -580 | - | -4,655 |
| Gross profit | 1,490 | 505 | 391 | - | 2,386 |
| Opex | - | - | - | -1,594 | -1,594 |
| EBITDA | - | - | - | 792 | 792 |
| EBITDA adjustments | - | - | - | 75 | 75 |
| Adjusted EBITDA | - | - | - | 867 | 867 |
| Depreciation / amortization and impairment | - | - | - | - | -622 |
| EBIT | - | - | - | - | 170 |
| Net finance income or expense | - | - | - | - | -148 |
| Profit or loss before tax | - | - | - | - | 21 |
| Jan-Jun 2025, SEKm | Americas | EMEA | APAC | Other | Group |
|---|---|---|---|---|---|
| Net sales | 8,586 | 3,241 | 1,838 | - | 13,665 |
| Cost of services sold | -5,634 | -2,206 | -1,095 | - | -8,935 |
| Gross profit | 2,953 | 1,034 | 743 | - | 4,730 |
| Opex | - | - | - | -3,230 | -3,230 |
| EBITDA | - | - | - | 1,500 | 1,500 |
| EBITDA adjustments | - | - | - | 258 | 258 |
| Adjusted EBITDA | - | - | - | 1,758 | 1,758 |
| Depreciation / amortization and impairment | - | - | - | - | -1,168 |
| EBIT | - | - | - | - | 332 |
| Net finance income or expense | - | - | - | - | -260 |
| Profit or loss before tax | - | - | - | - | 72 |
| Jan-Jun 2024, SEKm | Americas | EMEA | APAC | Other | Group |
|---|---|---|---|---|---|
| Net sales | 8,707 | 3,161 | 1,966 | - | 13,833 |
| Cost of services sold | -5,773 | -2,151 | -1,211 | - | -9,135 |
| Gross profit | 2,933 | 1,010 | 755 | - | 4,698 |
| Opex | - | - | - | -3,138 | -3,138 |
| EBITDA | - | - | - | 1,560 | 1,560 |
| EBITDA adjustments | - | - | - | 101 | 101 |
| Adjusted EBITDA | - | - | - | 1,661 | 1,661 |
| Depreciation / amortization and impairment | - | - | - | - | -1,239 |
| EBIT | - | - | - | - | 321 |
| Net finance income or expense | - | - | - | - | -260 |
| Profit or loss before tax | - | - | - | - | 61 |
| R12M, MSEK | Americas | EMEA | APAC | Other | Group |
|---|---|---|---|---|---|
| Net sales | 17,989 | 6,720 | 3,835 | - | 28,544 |
| Cost of services sold | -11,971 | -4,576 | -2,279 | - | -18,827 |
| Gross profit | 6,017 | 2,144 | 1,556 | - | 9,717 |
| Opex | - | - | - | -7,112 | -7,112 |
| EBITDA | - | - | - | 2,605 | 2,605 |
| EBITDA adjustments | - | - | - | 1,078 | 1,078 |
| Adjusted EBITDA | - | - | - | 3,683 | 3,683 |
| Depreciation / amortization and impairment | - | - | - | - | -8,401 |
| EBIT | - | - | - | - | -5,796 |
| Net finance income or expense | - | - | - | - | -428 |
| Profit or loss before tax | - | - | - | - | -6,224 |
| 2024, SEKm | Americas | EMEA | APAC | Other | Group |
|---|---|---|---|---|---|
| Net sales | 18,109 | 6,640 | 3,963 | - | 28,712 |
| Cost of services sold | -12,111 | -4,521 | -2,395 | - | -19,026 |
| Gross profit | 5,998 | 2,119 | 1,568 | - | 9,685 |
| Opex | - | - | - | -7,020 | -7,020 |
| EBITDA | - | - | - | 2,665 | 2,665 |
| EBITDA adjustments | - | - | - | 921 | 921 |
| Adjusted EBITDA | - | - | - | 3,586 | 3,586 |
| Depreciation / amortization and impairment | - | - | - | - | -8,473 |
| EBIT | - | - | - | - | -5,807 |
| Net finance income or expense | - | - | - | - | -428 |
| Profit or loss before tax | - | - | - | - | -6,235 |
| Q2 2025, SEKm | ||||
|---|---|---|---|---|
| Net sales by product category | Americas | EMEA | APAC | Group |
| Applications | 287 | 232 | 280 | 799 |
| API Platform | 2,661 | 1,203 | 586 | 4,449 |
| Network Connectivity | 1,208 | 138 | 23 | 1,368 |
| Total | 4,155 | 1,572 | 888 | 6,616 |
| Net sales allocation per point in time | ||||
| Over time | 2,089 | 239 | 65 | 2,392 |
| At one point in time | 2,066 | 1,334 | 824 | 4,224 |
| Total | 4,155 | 1,572 | 888 | 6,616 |
| Q2 2024, SEKm | ||||
| Net sales by product category | Americas | EMEA | APAC | Group |
| Applications | 276 | 228 | 305 | 809 |
| API Platform | 2,985 | 1,228 | 640 | 4,854 |
| Network Connectivity | 1,199 | 154 | 26 | 1,378 |
| Total | 4,460 | 1,610 | 971 | 7,041 |
| Net sales allocation per point in time | ||||
| Over time | 2,228 | 234 | 71 | 2,533 |
| At one point in time | 2,231 | 1,376 | 900 | 4,508 |
| Total | 4,460 | 1,610 | 971 | 7,041 |
| Jan-Jun 2025, SEKm Net sales by product category |
Americas | EMEA | APAC | Group |
| Applications | 579 | 466 | 572 | 1,617 |
| API Platform | 5,507 | 2,506 | 1,217 | 9,229 |
| Network Connectivity | 2,501 | 269 | 49 | 2,819 |
| Total | 8,586 | 3,241 | 1,838 | 13,665 |
| Net sales allocation per point in time | ||||
| Over time | 4,354 | 488 | 132 | 4,973 |
| At one point in time | 4,232 | 2,753 | 1,706 | 8,691 |
| Total | 8,586 | 3,241 | 1,838 | 13,665 |
| Jan-Jun 2024, SEKm | ||||
| Net sales by product category | Americas | EMEA | APAC | Group |
| Applications | 543 | 448 | 596 | 1,587 |
| API Platform | 5,805 | 2,407 | 1,320 | 9,531 |
| Network Connectivity | 2,359 | 306 | 50 | 2,714 |
| Total | 8,707 | 3,161 | 1,966 | 13,833 |
| Net sales allocation per point in time | ||||
| Over time | 4,378 | 468 | 140 | 4,987 |
| At one point in time | 4,328 | 2,693 | 1,825 | 8,846 |
| Total | 8,707 | 3,161 | 1,966 | 13,833 |
| Net sales by product category | Americas | EMEA | APAC | Group |
|---|---|---|---|---|
| Applications | 1,236 | 948 | 1,199 | 3,383 |
| API Platform | 11,740 | 5,185 | 2,530 | 19,456 |
| Network Connectivity | 5,012 | 587 | 106 | 5,705 |
| Total | 17,989 | 6,720 | 3,835 | 28,544 |
| Net sales allocation per point in time | ||||
| Over time | 8,866 | 992 | 263 | 10,121 |
| At one point in time | 9,123 | 5,728 | 3,573 | 18,423 |
| Total | 17,989 | 6,720 | 3,835 | 28,544 |
| Americas | EMEA | APAC | Group |
|---|---|---|---|
| 1,201 | 930 | 1,223 | 3,354 |
| 12,038 | 5,086 | 2,633 | 19,758 |
| 4,870 | 624 | 106 | 5,601 |
| 18,109 | 6,640 | 3,963 | 28,712 |
| 8,891 | 972 | 271 | 10,134 |
| 9,218 | 5,668 | 3,692 | 18,578 |
| 18,109 | 6,640 | 3,963 | 28,712 |
Sinch AB (publ) owns and manages the shares attributable to the Sinch Group. The Group's operational and strategic management functions have been centralized to the parent company. The parent company had 2 (5) employees at the end of the period. The parent company has no external business activities, and the risks are mainly related to the operations of the subsidiaries.
| Q2 | Jan-Jun | |||||
|---|---|---|---|---|---|---|
| SEKm | 2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Net sales | 149 | 149 | 298 | 299 | 594 | 595 |
| Other operating income | 3 | 5 | 6 | 8 | 16 | 19 |
| Operating expenses | ||||||
| Other external expenses | -182 | -207 | -339 | -267 | -825 | -752 |
| Employee benefits expenses | -7 | -8 | -24 | -18 | -38 | -32 |
| Depreciation / amortization and impairment | -1 | -1 | -1 | -1 | -2 | -3 |
| Other operating expenses | -9 | -7 | -14 | -6 | -20 | -12 |
| EBITDA | -46 | -69 | -74 | 15 | -275 | -186 |
| Interest income and similar profit items | 1,010 | 803 | 1,551 | 1,511 | 3,037 | 2,998 |
| Interest expenses and similar loss items | -1,089 | -851 | -1,764 | -1,462 | -3,228 | -2,926 |
| Profit after financial items | -126 | -117 | -287 | 64 | -465 | -114 |
| Appropriations | - | - | - | - | 184 | 184 |
| Profit or loss before tax | -126 | -117 | -287 | 64 | -281 | 70 |
| Tax on profit for the period | 24 | 24 | 58 | -13 | 32 | -40 |
| Profit or loss for the period | -102 | -93 | -229 | 50 | -249 | 30 |
| Jun 30 | Dec 31 | ||
|---|---|---|---|
| SEKm | 2025 | 2024 | 2024 |
| ASSETS | |||
| Non-current assets | |||
| Intangible assets | 1 | 2 | 2 |
| Property, plant and equipment | 0 | 1 | 0 |
| Investments in group companies | 16,173 | 16,173 | 16,173 |
| Non-current receivables, Group companies | 1,236 | 5,585 | 5,749 |
| Other long-term receivables | 0 | - | 1 |
| Total financial assets | 17,409 | 21,758 | 21,923 |
| Deferred tax assets | 65 | - | 3 |
| Total non-current assets | 17,476 | 21,761 | 21,928 |
| Current assets | |||
| Receivables from Group companies | 23,911 | 20,864 | 20,872 |
| Tax assets | 68 | 33 | 51 |
| Other current receivables | 26 | 58 | 61 |
| Prepaid expenses and accrued income | 15 | 78 | 21 |
| Cash and bank balances | 110 | - | 28 |
| Total current assets | 24,129 | 21,032 | 21,034 |
| TOTAL ASSETS | 41,605 | 42,793 | 42,962 |
| EQUITY AND LIABILITIES | |||
| Share capital | 8 | 8 | 8 |
| Total restricted equity | 8 | 8 | 8 |
| Share premium reserve | 34,220 | 34,186 | 34,210 |
| Retained earnings | -3,936 | -3,965 | -3,965 |
| Profit or loss for the period | -229 | 50 | 30 |
| Total non-restricted equity | 30,056 | 30,272 | 30,275 |
| Total equity | 30,064 | 30,281 | 30,283 |
| Untaxed reserves | 85 | 94 | 85 |
| Deferred tax liability | 1 | 0 | - |
| Total untaxed reserves and provisions | 86 | 94 | 85 |
| Non-current liabilities | |||
| Liabilities to credit institutions | 3,489 | 2,148 | 2,703 |
| Total non-current liabilities | 3,489 | 2,148 | 2,703 |
| Current liabilities | |||
| Accounts payable | 5 | 13 | 15 |
| Tax liability | 8 | - | 11 |
| Liabilities to Group companies | 6,203 | 5,228 | 6,278 |
| Liabilities to credit institutions | 1,725 | 4,969 | 3,532 |
| Other current liabilities | 1 | 9 | 19 |
| Accrued expenses and prepaid income | 23 | 52 | 35 |
| Total current liabilities | 7,966 | 10,270 | 9,890 |
| TOTAL EQUITY AND LIABILITIES | 41,605 | 42,793 | 42,962 |
The consolidated financial statements have been prepared in accordance with International Financial Reporting Standards (IFRS). The interim report has been prepared in accordance with IAS 34 Interim Financial Reporting and the applicable provisions of the Annual Accounts Act. Disclosures in accordance with IAS 34 Interim Financial Reporting are provided in notes and elsewhere in the interim report. The interim report for the parent company has been prepared in accordance with the Annual Accounts Act, which is in accordance with RFR 2 Accounting of Legal Entities. The accounting policies and estimation methods are unchanged from those applied in the 2024 Annual Report. The financial statements are presented in SEKm unless otherwise specified. Amounts and calculations presented in the tables are rounded off and may not precisely match the figures presented in the financial statements and notes.
The new or amended IFRS standards applicable in 2025 and later have had no material impact on Sinch financial statements. Risks and uncertainties relevant to Sinch are described in the 2024 Annual Report.
IASB has published the following new or revised standards, of which IFRS 18 and IFRS 19 have not yet been adopted by the EU:
In April 2024, IASB published the new IFRS 18 standard Presentation and Disclosures in Financial Statements, which will supersede IAS 1 Presentation of Financial Statements. IFRS 18, if adopted by the EU, will become mandatorily effective January 1, 2027, and will be applied retrospectively in both annual and interim reports.
The new standard introduces three areas with new requirements aimed at increasing the comparability, transparency, and usability of financial reports. The first area sets new requirements for the structure of the consolidated statement of profit or loss (statement of comprehensive income) through the introduction of three new categories and requires entities to present two new defined subtotals, "Operating profit" and "Profit before financing and income taxes." The second area introduces new principles and expanded guidance on presentation and disclosures in the financial statements, including guidance concerning how entities can determine whether information about an item should or should not be included in the primary financial statements. The third area that IFRS 18 introduces entails new requirements for disclosures about certain key figures that the company uses in its external financial communication, i.e., "Management-defined performance measures" or "MPMs." Consequent upon the implementation of IFRS 18, there will be amendments to other standards, such as IAS 7 Statement of Cash Flows, IAS 34 Interim Financial Reporting, and IAS 33 Earnings per Share.
Sinch has begun a preliminary assessment of the impacts of IFRS 18 and will continue to assess the impacts in 2025. The implementation of IFRS 18 is going to require changes to the
structure of the consolidated statement of comprehensive income (profit or loss) and assessments related to the presentation of items in the financial statements and disclosures in notes. The format of the statement of cash flow will also be affected by the implementation of IFRS 18. The implementation of IFRS 18 will also entail identification of MPMs that are relevant to the Group and compilation of disclosures concerning these performance measures in notes.
The other amendments have been determined as having no material impact on the consolidated or parent company financial statements in the period of initial application. None of the new or revised standards have been early applied by the Group.
Accounts receivable (both billed and unbilled) have an unconditional right to payment. Revenues based on an unconditional right to payment must be reported as unbilled receivables if the amounts have not been billed as of the reporting date, while revenues that have been billed are shown as billed receivables on the balance sheet. Most customers are billed monthly in arrears (after services are rendered) and the unbilled receivables are converted to billed receivables a few days after the close of books.
Contract assets referring to accrued revenue have a conditional right to payment, which means for example that Sinch must first satisfy a final contractual obligation before an unconditional right to payment is established.
Financial assets and liabilities are recognized at amortized cost, which is deemed to constitute their fair value because a majority of loan financing is carried at a three-month rate.
There have been no significant changes in the relationships and transactions with related parties compared to that disclosed in the 2024 Annual Report.
In Q2 2025, net investments in foreign subsidiaries were partially hedged by means of derivative instruments and foreign currency loans that are translated to the closing rate on the reporting date. Exchange rate differences arising from financial instruments used as hedging instruments in a hedge of net investments in foreign subsidiaries are recognized, to the extent the hedge is effective, in other comprehensive income and accumulated in the translation reserve in equity. When a subsidiary is sold, the cumulative value change related to the sold business and to the financial instruments used to currency hedge the net assets is moved from the translation reserve in equity to profit or loss for the year.
EBITDA and EBIT adjustments are intended to clarify performance in underlying operations. The adjustments include acquisition costs, integration costs, operational foreign exchange gains/losses, restructuring costs, costs of share-based incentive programs, and non-recurring adjustments.
The costs of incentive programs are clarified and divided into payroll costs and social insurance costs, where payroll costs are,
in accordance with IFRS 2, an estimated cost that does not affect cash flow and social insurance costs fluctuate with Sinch's price per share. Excluding these costs from Adjusted EBITDA ensures that short-term changes in the share price do not impede analysis of the underlying business and makes it easier to relate Adjusted EBITDA to Sinch's cash flow.
| Q2 | Jan-Jun | |||||
|---|---|---|---|---|---|---|
| EBITDA adjustments, SEKm | 2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Acquisition costs | -1 | -1 | -3 | -2 | -7 | -7 |
| Restructuring costs | -1 | -55 | -5 | -73 | -25 | -93 |
| Integration costs | -51 | -39 | -116 | -88 | -236 | -209 |
| Costs of share-based incentive programs | -17 | -14 | -26 | -14 | -49 | -37 |
| Operational foreign exchange gains/losses | -35 | 34 | -102 | 77 | -41 | 137 |
| Other adjustments | -4 | 0 | -6 | -1 | -719 | -713 |
| Total EBITDA adjustments | -109 | -75 | -258 | -101 | -1,078 | -921 |
| Amortization of acquisition-related assets | -429 | -492 | -905 | -973 | -1,884 | -1,952 |
| Impairment of goodwill | - | - | - | - | -6,000 | -6,000 |
| Total EBIT adjustments | -538 | -568 | -1,163 | -1,074 | -8,962 | -8,873 |
| Q2 | Jan-Jun | |||||
|---|---|---|---|---|---|---|
| Integration costs, SEKm | 2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Employee benefits expenses, external resources | -8 | -10 | -21 | -11 | -47 | -37 |
| External consultants | -37 | -27 | -84 | -75 | -166 | -157 |
| Other | -6 | -2 | -10 | -2 | -23 | -14 |
| Total integration costs per category¹ | -51 | -39 | -116 | -88 | -236 | -209 |
1) Reported as other external expenses.
| Q2 Jan-Jun |
||||||
|---|---|---|---|---|---|---|
| Costs of share-based incentive programs, SEKm | 2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Cost of vested employee stock option | -6 | -11 | -18 | -23 | -47 | -53 |
| Social insurance costs | -11 | -3 | -8 | 9 | -2 | 16 |
| Total costs for share-based incentive programs per category² | -17 | -14 | -26 | -14 | -49 | -37 |
2) Reported as employee benefits expenses.
| Q2 Jan-Jun |
||||||
|---|---|---|---|---|---|---|
| Operational foreign exchange gains/losses, SEKm | 2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Realized foreign exchange gains/losses | -35 | 3 | -75 | 17 | -44 | 48 |
| Unrealized foreign exchange gains/losses | 1 | 31 | -26 | 60 | 3 | 89 |
| Total operational foreign exchange gains/losses per category³ | -35 | 34 | -102 | 77 | -41 | 137 |
3) Reported as other operating income or other operating expenses.
| Q2 Jan-Jun |
||||||
|---|---|---|---|---|---|---|
| Other adjustments, SEKm | 2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Other historical tax related expenses | -3 | - | -3 | - | -703 | -700 |
| Other | 0 | 0 | -3 | -1 | -16 | -13 |
| Total other adjustments | -4 | 0 | -6 | -1 | -719 | -713 |
Pledged assets amounted to SEK 81m (133) and contingent liabilities amounted to SEK 33m (106). Pledged assets amounted to SEK 126m and contingent liabilities to SEK 32m on December 31, 2024.
Within the framework of the LTIP 2024 incentive program adopted by the AGM on May 16, 2024, 277,500 warrants were granted in Q1, and 250,000 employee stock options were granted in Q2 to senior executives and key employees within Sinch. The warrants were granted at market value corresponding to subscription prices of SEK 9.40, SEK 9.44 and SEK 9.87 for the respective series. The maximum number of instruments in LTIP 2024 is 17,100,000.
In Q2, 281,022 warrants from LTIP 2022 and 34.352 warrants from LTIP 2024 were exercised, where each warrant carried 1 share. The exercise prices were SEK 14.654 and SEK 21.63 per share respectively.
In relation to this, 3,493 shares were registered with Bolagsverket in Q2, and an additional 311,881 shares will be registered in Q3, and Sinch will consequently raise an additional SEK 5m in equity through the exercise.
The total costs of incentive programs recognized in profit or loss for Q2 amounted to SEK -17m (-14). Payroll costs for vested employee stock options in all programs were included in profit or loss in the amount of SEK -6m (-11) with a corresponding increase in equity. Social insurance costs, based on the share price and the vesting period, reduced profit by SEK -11m (-3)
and resulted in an increased provision in the statement of financial position.
Total costs for the incentive programs amount to SEK -26m (-14) for the period of January-June. Payroll costs for vested employee stock options in all programs were included in profit or loss in the amount of SEK -18m (-23) with a corresponding increase in equity. Social insurance costs, based on the share price and the vesting period, reduced profit by SEK -8m (9) and resulted in an increased provision in the statement of financial position.
The performance criterion of Adjusted EBITDA/share amounted to SEK 1.02 (1.02) for Q2 and to SEK 2.07 (1.96) for the period of January-June.
The potential dilutive effect, calculated based on the exercise price of the options in relation to the average share price during the period, is 0.4 percent (0.4) upon exercise of all outstanding warrants and employee stock options when the exercise price is lower than the share price on the reporting date. See Note 9 of the 2024 Annual Report for further disclosures regarding the Group's incentive programs LTIP 2020, LTIP II 2020, LTIP 2021, LTIP ll 2021, LTIP 2022, LTIP 2023, and LTIP 2024,
Goodwill is tested for impairment annually in the third quarter in connection with updated business plans. Impairment tests are also performed when there is an indication that the asset has decreased in value.
There were no indications of goodwill impairment in the cash generating units in Q2 2025.
| Q2 | Jan-Jun | |||||
|---|---|---|---|---|---|---|
| Depreciation, amortization and impairment, SEKm | 2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Amortization acquired customer relationships | -285 | -314 | -601 | -620 | -1,230 | -1,249 |
| Amortization acquired operator relationships | -8 | -9 | -18 | -17 | -33 | -32 |
| Amortization acquired trademarks | -11 | -23 | -22 | -46 | -66 | -90 |
| Amortization acquired software | -126 | -146 | -264 | -290 | -555 | -581 |
| Impairment of goodwill | - | - | - | - | -6,000 | -6,000 |
| Total acquisition-related amortization and write-downs | -429 | -492 | -905 | -973 | -7,884 | -7,952 |
| Amortization proprietary software | -57 | -51 | -114 | -96 | -217 | -200 |
| Amortization licenses | -1 | -1 | -8 | -3 | -3 | 1 |
| Amortization other intangible assets | 0 | 0 | 0 | -1 | 1 | 0 |
| Depreciation property, plant and equipment | -40 | -43 | -82 | -86 | -168 | -171 |
| Depreciation right-of-use assets | -27 | -35 | -61 | -70 | -129 | -138 |
| Impairments | 2 | 0 | 2 | -10 | -1 | -13 |
| Total amortization/depreciation and impairment | -552 | -622 | -1,168 | -1,239 | -8,401 | -8,473 |
| Jun 30 | ||||
|---|---|---|---|---|
| Accounts receivable, SEKm | 2025 | 2024 | 2024 | |
| Unbilled receivables | 1,783 | 1,892 | 2,023 | |
| Receivables, billed | 2,311 | 2,508 | 2,607 | |
| Expected credit loss allowance | -132 | -158 | -128 | |
| Total accounts receivable | 3,962 | 4,242 | 4,503 |
| Jun 30 | Dec 31 | ||
|---|---|---|---|
| Prepaid expenses and accrued income, SEKm | 2025 | 2024 | 2024 |
| Accrued revenue from contracts with customers | 64 | 44 | 52 |
| Other accrued income and prepaid expenses | 765 | 357 | 578 |
| Total accrued income and prepaid expenses | 829 | 400 | 630 |
| Jun 30 | |||
|---|---|---|---|
| Provisions, SEKm | 2025 | 2024 | 2024 |
| Provision for social security expenses, ESOP | 24 | 24 | 17 |
| Provision for restructuring costs | 2 | 16 | 3 |
| Provision for other taxes | 310 | - | 310 |
| Other non-current provisions | 3 | 17 | 18 |
| Total non-current provision | 339 | 56 | 348 |
| Provision for other taxes | 393 | - | 390 |
| Other current provisions | 5 | - | - |
| Total current provision | 398 | - | 390 |
| Total provisions | 737 | 56 | 738 |
Sinch presented a non-recurring provision of SEK 700m in Q4 2024, reported in the table above as short- and long-term provisions for other taxes. There were no material changes in provisions in Q2 2025.
| Q2 | Jan-Jun | |||||
|---|---|---|---|---|---|---|
| Net sales by product category, SEKm | 2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Applications | 799 | 809 | 1,617 | 1,587 | 3,383 | 3,354 |
| API Platform | 4,449 | 4,854 | 9,229 | 9,531 | 19,456 | 19,758 |
| Network Connectivity | 1,368 | 1,378 | 2,819 | 2,714 | 5,705 | 5,601 |
| Total net sales | 6,616 | 7,041 | 13,665 | 13,833 | 28,544 | 28,712 |
| Q2 | Jan-Jun | |||||
|---|---|---|---|---|---|---|
| Gross profit by product category, SEKm | 2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Applications | 540 | 548 | 1,085 | 1,069 | 2,256 | 2,240 |
| API Platform | 1,285 | 1,325 | 2,660 | 2,646 | 5,459 | 5,445 |
| Network Connectivity | 497 | 513 | 985 | 983 | 2,003 | 2,000 |
| Total gross profit | 2,322 | 2,386 | 4,730 | 4,698 | 9,717 | 9,685 |
Sinch reports Group costs by nature; see the Consolidated Income Statement on page 14. Further information is provided in Note 11, in which operating expenses are distributed by function. The R&D expenses described below include the costs of technical operations. See page 30 for further details about the function definitions applied by Sinch.
| Q2 | Jan-Jun | |||||
|---|---|---|---|---|---|---|
| Adjusted Opex by function, SEKm | 2025 | 2024 | 2025 | 2024 | R12M | 2024 |
| Sales & marketing expenses | -437 | -451 | -877 | -910 | -1,714 | -1,747 |
| Research & development expenses | -678 | -746 | -1,416 | -1,465 | -2,911 | -2,960 |
| General & administrative expenses | -338 | -323 | -679 | -662 | -1,409 | -1,392 |
| Total adjusted Opex | -1,453 | -1,519 | -2,972 | -3,037 | -6,034 | -6,099 |
| EBITDA adjustments | -109 | -75 | -258 | -101 | -1,078 | -921 |
| Total Opex | -1,562 | -1,594 | -3,230 | -3,138 | -7,112 | -7,020 |
Currency risk arises in the translation of the net assets of foreign subsidiaries to the parent company's functional currency ("translation exposure"). Sinch began to apply hedge accounting in Q2 2025 in accordance with IFRS 9 with regard to net investments in foreign subsidiaries by means of raising currency loans and derivative instruments in the corresponding currency in order to reduce volatility in recognized profit or loss. No ineffectiveness in the hedging relationship had impact on profit or loss for the period. At the end of the period, net assets in USD had been hedged in the amount of USD 326.8m.
The translation reserve in consolidated equity includes all exchange rate differences that arise upon translation of financial statements in a currency other than SEK, which is the Group's presentation currency. As of June 30, 2025, the translation reserve on the consolidated statement of financial position includes exchange rate differences of SEK -9m that arose upon revaluation of liabilities taken up as hedging instruments for a net investment in a foreign operation.
More information about risks and risk management is provided in the 2024 Annual Report.
Effective January 1, 2024, the new Sinch operating model and operating segments are based on three geographical regions: Americas, EMEA, and APAC. The regions represent the domiciles of our customers.
Sinch discloses supplementary financial information across three product categories.
This product category targets business users and consists of software applications for customer engagement, supporting use cases across marketing, operations, and customer care.
Products within this category target developers and product managers. APIs allow businesses to trigger mobile messaging, voice calling, and emails, from their own internal or third-party IT systems.
Network Connectivity products target telecom operators and wholesale voice buyers. The portfolio primarily includes voice and messaging interconnect services, operator software, and services.
Definition: Net profit for the period attributable to owners of the parent divided by the volume-weighted average number of shares outstanding in the period before/after dilution.
The company presents certain financial measurements that are not defined under IFRS. The company believes that these measurements provide useful supplemental information to investors and the company's management for reasons including that they enable evaluation of the company's performance. Because not all companies calculate financial measurements in the same way, these are not always comparable to measurements used by other companies. These financial measurements should therefore not be considered a substitute for measurements defined under IFRS. Please refer to investors.sinch.com for a reconciliation of these financial measurements and organic growth.
Definition: Net sales less the cost of services sold.
Purpose: A large share of Sinch's cost of services sold consists of traffic fees paid to mobile operators. Operator traffic fees differ significantly from one country to the next. Consequently, changes in traffic patterns and the volume mix can have high impact on net sales and the gross margin even though there is no effect on gross profit in absolute numbers.
Definition: Gross profit in relation to net sales.
Purpose: The gross margin reflects the percentage of sales that comprises internal value creation and is not passed on to suppliers.
Definition: Gross profit for the year divided by gross profit in the preceding year.
Definitions: Opex is defined as the difference between gross profit and EBITDA and consists of the following items: Other operating income, Work performed by the entity and capitalized, Other external expenses, Employee benefits expenses, and Other operating expenses.
Definition: Profit for the period before financial income, financial expenses, tax and depreciation, amortization and impairments of property, plant and equipment and intangible assets.
Purpose: Enables comparisons of profitability over time, regardless of the effects of the rate of depreciation and amortization of non-current assets, financing structure and the corporation tax rate.
Definition: Profit for the period before financial income, financial expenses, and tax.
Definition: Adjusted Opex is defined as the difference between gross profit and Adjusted EBITDA and consists of the following items: Other operating income, Work performed by the entity and capitalized, Other external expenses, Employee benefits expenses, Other operating expenses, and EBITDA adjustments.
Definition: Expenditures associated with promoting and selling our products, including acquiring new customers, and managing existing customer relationships.
Definition: Expenditures associated with the development, improvement, and technical operations of our products, net of capitalized software development.
Definition: Expenditures for support functions such as finance, human resources, facilities, information technology, and other administrative functions.
Definition: Acquisition costs are such costs incurred as a consequence of a business combination.
Definition: Integration costs arise mainly in connection with business combinations and in connection with the creation of a common IT infrastructure. The nature of the costs consists of alignment of processes, brands and technical systems. The costs

are of a non-recurring nature but, unlike restructuring costs, they are connected to the entity's current and future operations. As of 2024, integration costs include only external costs and resources.
Definition: Restructuring costs comprise direct costs related to restructuring and have no connection with the company's current operations. Restructuring costs include mainly the costs of laying off employees and indirect costs related to the layoffs.
Definition: EBITDA excluding acquisition costs, integration costs, restructuring costs, operational foreign exchange gains/losses, costs of share-based incentive programs and non-recurring adjustments.
Purpose: Enables comparison of profitability over time in underlying operations.
Definition: The measure shows the company's Adjusted EBITDA as a percentage of gross profit. In addition to net sales, the cost of services sold is included in gross profit.
Definition: EBITDA/Adjusted EBITDA in relation to net sales.
Definition: Amortization of acquired intangible assets/depreciation of acquired property, plant, and equipment. Depreciation of property, plant, and equipment and amortization of other intangible assets are included in acquisition-related amortization/depreciation, as this is a measure of the use of resources necessary to generate profit.
Definition: EBIT after the same adjustments as for Adjusted EBITDA and excluding depreciation/amortization and impairments of non-cash acquisition-related property, plant and equipment and intangible assets.
Enables comparison of profitability over time, regardless of amortization/depreciation and impairment of acquisition-related property, plant, and equipment, and intangible assets, and independently of financing structure and the corporation tax rate.
Definition: EBIT/Adjusted EBIT in relation to net sales.
Definition: Net profit for the year in relation to net sales.
Purpose: The net margin is a performance indicator that indicates the size of the company's profit in relation to its turnover, which is useful to assess the efficiency of the company's operations.
Definition: Bond loans, bank loans, overdraft facilities, commercial paper, and lease liabilities.
Purpose: Used to calculate net debt.
Definition: Interest-bearing liabilities less cash and cash equivalents.
Purpose: Used to track the debt trend and visualize the size of refinancing requirements.
Definition: Net debt divided by adjusted EBITDA, past 12 months. Net debt and Adjusted EBITDA are both measured excluding IFRS 16-related lease liabilities.
Purpose: Shows how many years it would take to pay off the company's debts presuming that net debt and Adjusted EBITDA are constant and with no consideration of other cash flows.
Definition: Equity as a percentage of total assets.
Purpose: Illustrates the company's financial position. A good equity/assets ratio equips the company to manage periods of economic downturn and the financial basis for growth.
Definition: Investments in property, plant, and equipment and intangible assets during the period less divested property, plant, and equipment and intangible assets.
Definition: Cash flow from operating activities after net investments in property, plant, and equipment and intangible assets during the period.
Definition: Free cash flow divided by the volume-weighted average number of shares outstanding for the period after dilution.
Purpose: Measures free cash flow per share generated by the business.
Definition: Free cash flow divided by adjusted EBITDA.
Purpose: Measures the free cash flow generated by the business in relation to profitability in underlying operations.
Definition: Average number of women in relation to the average total number of employees during the period, recalculated as fulltime equivalents.
Definition: Average number of employees and consultants during the period, recalculated as full-time equivalents.
Definition: Growth in local currency and excluding acquisitions.
Purpose: Sinch's presentation currency is SEK, while a large portion of revenues and costs are in other currencies. Growth adjusted for acquired entities and currency effects shows underlying growth. Acquisitions are considered part of organic operations after 12 months.
Definition: Sales, earnings or other results for the past 12 months.
Definition: Total number of ordinary shares and preference shares at the end of the period.
See the Annual Report for Sinch AB (publ) for definitions of terms and acronyms, available at investors.sinch.com.
Sinch is pioneering the way the world communicates. More than 175,000 businesses – including many of the world's largest tech companies – rely on Sinch's Customer Communications Cloud to improve customer experience through mobile messaging, voice and email.
Sinch's operating segments are Americas, EMEA, and APAC. Sinch's products are divided into three categories: Applications, API Platform, and Network Connectivity.
Sinch has been profitable and fast-growing since it was founded in 2008. The company is headquartered in Stockholm, Sweden, and its stock is traded on NASDAQ Stockholm: XSTO:SINCH. Read more at sinch.com.
Interim report Q3, Jan–Sep 2025 Nov 5
An extraordinary general meeting will be held at 10:00 A.M. CEST on August 14, 2025, at Sinch headquarters, Lindhagensgatan 112, Stockholm. See investors.sinch.com for more information.
On July 21, it was announced that the Board of Directors of Sinch AB (publ), with the support of the authorization given by the Annual General Meeting on May 22, 2025, has decided to repurchase own shares corresponding to up to 10 percent of the total number of shares in the company. The purpose of the acquisition of own shares is to adapt the company's capital and share structure to contribute to increased shareholder value. Repurchases will be carried out continuously from July 23, 2025, until the Annual General Meeting 2026.
Sinch is, like all businesses, exposed to various types of risks in its operations. Growth in combination with rapid and continuous changes in the business environment has made it necessary to increase focus on risks and risk management. Sinch has created an ERM (Enterprise Risk Management) process to identify and control risks, and to ensure that required controls and procedures are established to safeguard the assets and interests of the company. Sinch has defined five types of risks under this framework: Strategic, Operational, Legal & Compliance, Financial, and External.
More information about risks and risk management is provided in the 2024 Annual Report.
As a general rule, Sinch does not publish forecasts but recognizes that the effects of geopolitical uncertainty and a volatile macroeconomic environment are expected to persist in 2025. The Group's exposure to Ukraine and Russia is limited to less than 1 percent of annualized gross profit or loss. The new tariffs presented in early 2025 apply to goods and have not affected Sinch's services. In spite of significant macroeconomic change during the past couple of years, Sinch has remained an industry leader with good underlying profitability and robust cash flows.
This report contains statements concerning, among other things, Sinch's financial position and earnings as well as statements regarding market conditions that may be forward-looking. Sinch believes that the expectations reflected in these forward-looking statements are based on reasonable assumptions. Forwardlooking statements, however, include risks and uncertainties and actual outcomes or consequences may differ materially from those expressed. Other than as required by applicable law, forward-looking statements apply only on the day they are presented and Sinch does not undertake to update any of them in light of new information or future events.
The Board of Directors and the CEO certify that the interim report gives a true and fair view of the company's and the Group's operations, position and results, and describes significant risks and uncertainties faced by the company and the companies included in the Group.
Sinch AB (publ) Lindhagensgatan 112 112 51 Stockholm, Sweden
Corporate ID 556882-8908
Sinch will present the interim report in a webcast and phone conference on Tuesday, July 22, 2025, at 2:00 P.M. CEST. Watch the presentation at investors.sinch.com/webcast.
To participate via phone conference, register using the following link: https://conference.inderes.com/teleconference/?id=5007613. After you register, you will be given a phone number and conference ID to log into the conference.
Ola Elmeland, Investor Relations +46 72 143 34 59 [email protected]
Jonas Dahlberg, Chief Financial Officer +46 70 347 23 83 [email protected]
Stockholm, July 22, 2025
Erik Fröberg Board Chair
Björn Zethraeus Director
Lena Almefelt Director
Mattias Stenberg Director
Renée Robinson Strömberg Director
Kristina Willgård Director
Laurinda Pang President and CEO
Sinch AB (publ), is required to publish the information in this report pursuant to the EU Market Abuse Regulation and the Swedish Securities Market Act. The information was released for publication by the contact person above on Tuesday, July 22, 2025, at 7:30 A.M. CEST.
This report is published in Swedish and English. In case of any differences between the English version and the Swedish original text, the Swedish version shall apply. The report has not been reviewed by the company's independent auditors.

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