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Qliro

Quarterly Report Oct 25, 2023

3192_10-q_2023-10-25_86b560ec-4032-46a2-9fc3-1353c77064b0.pdf

Quarterly Report

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INTERIM REPORT JANUARY – SEPTEMBER 2023

THE QUARTER IN BRIEF JULY - SEPTEMBER 2023 (JULY - SEPTEMBER 2022)

  • Total operating income increased by 10 percent to SEK 112.6 million (102.3)
  • Operating expenses decreased by 21 percent to SEK -81.7 million (-103.6). Adjusted for items affecting comparability, operating expenses decreased by 12 percent to SEK -79.4 million (-90.7)

Interim Report January-September 2023 | Financial Statements Page 1

  • Net credit losses increased by 14 percent to SEK -29.2 million (-25.6)
  • Operating profit (EBT) was SEK 1.7 million (-26.9). Operating profit (EBT) for the period adjusted for items affecting comparability amounted to SEK 3.9 million (-14.1)
  • Profit/loss for the period was SEK 0.7 million (-21.8). Profit/loss for the period adjusted for items affecting comparability amounted to SEK 2.5 million (-11.6)
  • Earnings per share before and after dilution amounted to SEK 0.04 (-1.18)

THE PERIOD IN BRIEF JANUARY - SEPTEMBER 2023 (JANUARY - SEPTEMBER 2022)

  • Total operating income increased by 9 percent to SEK 332.1 million (304.4)
  • Operating expenses decreased by 17 percent to SEK -244.2 million (-294.3). Adjusted for items affecting comparability, operating expenses decreased by 12 percent to SEK -241.9 million (-276.2)
  • Net credit losses increased by 4 percent to SEK -82.3 million (-79.5)
  • Operating profit (EBT) was SEK 5.6 million (-69.3). Operating profit (EBT) for the period adjusted for items affecting comparability amounted to SEK 7.8 million (-51.2)
  • Profit/loss for the period was SEK 2.6 million (-56.4). Profit/loss for the period adjusted for items affecting comparability amounted to SEK 4.4 million (-42.0)
  • Earnings per share before and after dilution amounted to SEK 0.14 (-3.04)

SIGNIFICANT EVENTS IN THE THIRD QUARTER 2023

• Qliro signed an enterprise agreement with Proteinbolaget under Payment Solutions.

SIGNIFICANT EVENTS AFTER THE END OF THE PERIOD

• Qliro entered into a strategic partnership with AI-platform Sift Lab.

"QLIRO HAVE THE AMBITION TO DELIVER A WORLD-LEADING EXPERIENCE FOR E-MERCHANTS AND THEIR CUSTOMERS."

+2%

Total Payment Volume growth1)

5.6 M

Number of active customers2)

+1% Lending growth1)

1) Refers to third quarter 2023 in comparison with third quarter 2022

2) Refers to unique consumers that have used Qliro's checkout through the company's merchants in the last 12 months

3) The total payment volume processed in Qliro's checkout, including VAT for direct payments and Qliro's payment products

STRENGTHENED POSITION, GROWTH AND PROFITABILITY CON-TINUE TO INCREASE

We are summing up another positive quarter for Qliro. Despite generally weak progress in the e-commerce sector, we are proud to announce continued growth as well as our third consecutive profitable quarter. In addition, we signed agreements with new customers in both SME and enterprise.

Demand for Qliro's services remained strong in the quarter. Income increased by 10 percent, mainly as a result of positive progress in the Payment Solutions business segment. The growth trend for BNPL and Pay Now volumes, which offsets lower invoicing, continued in Q3. Operating profit (EBT) improved by SEK 28.6 million to SEK 1.7 million (-26.9). Adjusted for items affecting comparability, operating profit (EBT) increased by 18 MSEK to SEK 3.9 million (-14.1). The positive progress clearly demonstrates that previously completed rationalization and digitalization initiatives, within the framework of our profitability program, are yielding the desired long-term results.

GROWING PORTFOLIO OF MERCHANTS

In the quarter, we signed an agreement with a new enterprise merchant, Proteinbolaget, which, after successful integration, went live at the start of October. In Q3, we welcomed a total of eight new merchants, including several enterprise merchants that we entered into contracts with earlier in the year. At the end of the quarter, there are a total of 73 (54) active merchants on Qliro's platform. Due to intensified sales efforts, increased market interest and product improvements, we are hopeful that we will shortly welcome even more merchants in enterprise, with significant sales volumes, and in SME.

The Swedish Trade Federation's e-commerce indicator forecasts continued weak progress for e-commerce in Sweden, with a decline of 5 percent in Q3 2023. In the same period, Qliro's total sales volumes in Payment Solutions increased by 2 percent, indicating that we continued to win markets share in the third quarter. Our new position, with a sharper focus on merchants and their customer journey,

remains an important factor for winning further customers.

As part of our growth strategy we are continuing to invest in marketing activities aimed at spreading the word about the new, customer-focused Qliro. After the end of the period, we once more had the pleasure of hosting, alongside the podcast Framtidens e-handel, the e-commerce event Growth & Profitability which was held in Gothenburg this time. Close to 200 guests, including merchants and partners, gathered to listen to some of the sector's most successful leaders, including key staff from some of our connected e-commerce partners such as Nelly, Inet & Parfym.se.

INCREASED VALUE IN OUR OFFERING

The plan for accelerating growth includes important initiatives focused on value creation for our e-merchants with the aim of increasing the rate of conversion, driving upsales and creating loyal customers who return to our e-merchants time and time again.

As part of the improvements to the conversion rate in Qliro's checkout, during the third quarter we started seeing the result of this spring's initiatives aimed at personalized optimization of payment options, the launch of Trustly Express and improved transaction risk analysis, with an increase in the conversion rate of more than one percent in Sweden and over three percent in Norway.

Another example is provided by the partnership with Sift Lab, a leading operator in personalized AI-solutions in Sweden, which was announced after the end of the period.

The collaboration provides merchants with access to the latest technology for upsell and making AI-based product recommendations. This is the result of successful customer testing alongside operators such as our customer Parfym. se, which has doubled upselling in Qliro's checkout module.

In the quarter, we also introduced the Swish payment method within the framework of our recently launched Collecting PSP service, which reduces dependence on external payment providers in cases where we handle the financial flows. By acting as the only counterparty with merchants, we ensure a seamless experience, reduce administration as a result of fewer agreements, and simplify reporting. The service also contributes to a simpler sales process and faster onboarding of new merchants. Collecting PSP has now been launched under the product name Unified Payments.

DIGITAL BANKING SERVICES

In Digital Banking Services, net interest income increased by 10 percent to SEK 18.5 million (16.9), while lending decreased to SEK 795 million (910). In relation to the loan portfolio, credit losses remained at similar levels to Q1 2023 and Q2 2023, even if the figure increased in year-on-year terms.

In the quarter, we extended the range of services we offer and now provide fixed-term savings accounts over three and six months. The aim is to optimize deposits in relation to seasonal variations in commerce activity, and thus also optimize volumes in Payment Solutions. The business segment continues to generate high ratings in NPS customer surveys, evidence of the competitiveness of our offering and of an improved digital customer journey in the app and online.

INCREASED EFFICIENCY AND IMPROVED ORGANIZATION

We are now starting to see the results of our investments in digitalization, rationalization and automation that have been completed since we launched our profitability program. In

order to further speed up product development, we have initiated organizational changes to create new internal teams, for our product and tech-team which currently comprises approximately 50 percent of all our employees. The new structure provides us with an opportunity to increase the customer focus, as each team (tribe) works with a clearly defined customer group. The reorganization ensures more autonomous teams and thus increases the prospects of success for our product and tech strategy. As part of these changes, alongside severance pay, we recognized minor restructuring expenses of SEK 2.3 million in the quarter.

OUTLOOK

In the third quarter, we reached several milestones in our strategic plan and transformational journey towards offering the market-leading experience for e-merchants, our acceleration in SME, and increased capitalization on our growing sales volumes in Pay Now. We are convinced that our strong customer focus contributes to long-term, sustainable relationships that offer a growing pipeline of new customers, as more e-merchants choose to review their customer journey and technical suppliers. With three profitable quarters behind us, we have good prospects of reaching our previously communicated target of profitability for the full year 2023.

Stockholm, Sweden, October 25, 2023

Christoffer Rutgersson, CEO, Qliro AB

QLIRO IN BRIEF

Qliro is a fintech company offering online payment solutions. The offering comprises a complete checkout solution optimized for high conversion, flexible design and increased sales, aimed at SMEs and large (enterprise) e-merchants. Qliro provides all relevant payment methods and follows the e-merchants on their international expansion journey. Qliro focuses primarily on e-merchants based in the Nordic region where Qliro also offers its own payment methods to consumers: invoicing, part payment and direct payment. Qliro also offers other digital financial services to individuals in Sweden, such as savings accounts and personal loans. The operations are divided into two business segments:

Payment Solutions and Digital Banking Services.

Qliro's income primarily comprises interest income from Pay Later products and personal loans as well as fees charged when customers choose Qliro's payment methods, where payment is made after the customer has received their merchandise.

Qliro is a credit market company under the supervision of the Swedish Financial Supervisory Authority. The company's shares are listed on Nasdaq Stockholm under the ticker "QLIRO." Qliro's registered office is located in Stockholm, Sweden.

QLIRO'S BUSINESS SEGMENTS IN BRIEF

PAYMENT SOLUTIONS

Payment Solutions are offered to large, small and medium-sized e-merchants in the Nordics. The payment solutions include Qliro's Pay Later and Pay Now products for consumers when they buy goods and services online. The offering included in Pay Later comprises invoices, buy-now-pay-later products and various types of part payments. Qliro's payment solution Pay Now also includes other payment methods offered through partnerships, such as card payments, direct payments from bank accounts or via Vipps, Mobilpay and Swish, and PayPal payments. Qliro's checkout is available in more than 30 countries.

The number of unique consumers that used Qliro's checkout through the company's merchants in the last 12 months was 5,6 million.

Qliro's income is mainly generated through interest and fees associated with Pay Later products. The average credit is low and the maturity is short.

DIGITAL BANKING SERVICES

Digital Banking Services comprise the services offered on Qliro's digital platforms in addition to the payment products from Payment Solutions. Qliro's large database of active consumers represents a competitive advantage that enables Qliro to offer other attractive products, such as personal loans and savings accounts, at low cost.

KEY PERFORMANCE MEASURES

SEK million unless otherwise stated 2023
Jul-Sep
2022
Jul-Sep
% ∆ 2023
Jan-Sep
2022
Jan-Sep
% ∆ 2022
Jan-Dec
Income statement
Total operating income 1) 6) 112.6 102.3 10% 332.1 304.4 9% 410.9
Total expenses before credit losses –81.7 –103.6 –21% –244.2 –294.3 –17% –410.3
of which depreciation –18.1 –31.4 –42% –53.6 –81.7 –34% –105.6
Total expenses before credit losses adjusted for items
affecting comparability
–79.4 –90.7 –12% –241.9 –276.2 –12% –374.4
Net credit losses6) –29.2 –25.6 14% –82.3 –79.5 4% –116.1
Operating profit 1) 1.7 –26.9 n/a 5.6 –69.3 n/a –115.5
Operating profit adjusted for items
affecting comparability 1)
3.9 –14.1 n/a 7.8 –51.2 n/a –79.6
Profit/loss for the period 0.7 –21.8 n/a 2.6 –56.4 n/a –93.5
Profit/loss for the period adjusted for items affecting
comparability
2.5 –11.6 n/a 4.4 –42.0 n/a –65.0
Earnings per share before and after dilution, SEK 0.04 –1.18 n/a 0.14 –3.04 n/a 0.06
Balance sheet
Lending to the public 1) 2,459 2,441 1% 2,459 2,441 1% 2,687
of which Payment Solutions 1,664 1,531 9% 1,664 1,531 9% 1,807
of which Digital Banking Services 795 910 –13% 795 910 –13% 879
Deposits and borrowings from the public 2,687 2,924 –8% 2,687 2,924 –8% 3,320
Key performance measures
Payments Take Rate (% Total income in relation
to total payment volume) 5)6)
3.4% 3.1% 8% 3.3% 3.0% 12% 2.8%
Operating margin, %1) 6) 18.3% 16.5% 11% 17.2% 15.6% 10% 15.1%
Credit loss level, (%)1)6) 4.7% 4.1% 15% 4.3% 4.1% 5% 4.3%
Cost/income ratio, %1) 6) 72.6% 101.3% –28% 73.5% 96.7% –24% 99.9%
Return on equity (%)1) 0.6% neg. 0.7% neg. neg.
CET 1 capital ratio, %3) 14.3% 16.6% –14% 14.3% 16.6% –14% 13.2%
Total capital Ratio, %3) 18.7% 21.0% –11% 18.7% 21.0% –11% 17.1%
Liquidity coverage ratio (LCR), % 3) 439% 361% 22% 439% 361% 22% 239%
Payment volume5) 2,757 2,715 2% 8,292 8,368 –1% 12,051
of which Pay Now volume 5) 1,351 1,250 8% 4,028 3,756 7% 5,470
of which Pay Later volume 2,4) 1,407 1,464 –4% 4,264 4,612 –8% 6,581
BNPL volume 575 535 7% 1,687 1,585 6% 2,354
Invoice volume 832 929 –10% 2,578 3,028 –15% 4,227
Pay Now transactions5) 1,928 1,791 8% 5,875 5,433 8% 7,946
Pay Later transactions 1,364 1,467 –7% 4,282 4,729 –9% 6,841
Average order value5) 838 833 1% 817 819 0% 815
Average order value, Pay Now 5) 701 698 0% 686 691 –1% 688
Average order value, Pay Later 5) 1,031 998 3% 997 976 2% 962
Number of connected merchants2) 73 54 35% 73 54 35% 58
Average number of employees2) 189 173 9% 183 184 –1% 181

1) Alternative performance measures that management and analysts use to evaluate the company's development, which are not specified or defined in IFRS or other applicable regulations. For definition and reconciliation tables see pages 27–30

2) Operating performance measures. For definitions see page 28

3) Other key performance measures. For definitions see page 28

4) Pay Later volume was called Pay after delivery volume in previous reports

5) New KPIs Q1 2023

6) Key figures from the previous year have been recalculated, see Note 1, p.19.

FINANCIAL PERFORMANCE

THE THIRD QUARTER 2023 COMPARED WITH THE THIRD QUARTER 2022

RECOVERED OVERDUE RECEIVABLES

Qliro considers that it is more relevant for amounts recovered through third parties relating to overdue receivables previously presented as commission income to instead be included in the calculation and presentation of credit loss. This change is being made proactively henceforth, and has been applied retroactively in this Interim Report. The change does not impact operating income or profit for the year, nor does it affect primary financial reporting other than the Income Statement.

In the third quarter 2023, commission income and net credit losses decreased by SEK 3.5 million.

See Note 1 for more information on amounts that retroactively reduce commission income and net credit losses.

ITEMS AFFECTING COMPARABILITY

Items affecting comparability totaling SEK 2.3 million were recognized in the third quarter 2023, which had a negative effect on the company's profit for the quarter.

Items affecting comparability totaling SEK 12.8 million were recognized in the third quarter 2022, which had a negative

effect on the company's profit. The costs relate to the previously announced profitability program and comprise SEK 8.3 million in accelerated amortization of earlier technology investments and SEK 4.6 million primarily related to consulting expenses.

TOTAL INCOME

Total income increased by 10 percent to SEK 112.6 million (102.3), primarily driven by increased Pay Now and BNPL volumes in Payment Solutions.

Net interest income increased by 17 percent to SEK 69.8 million (59.5), where interest income amounted to SEK 97.8 million (71.3) and interest expenses amounted to SEK -28.1 million (-11.9). Interest income rose due to increased lending in Payment Solutions and higher BNPL volumes.

Net commission income decreased by 3 percent to SEK 42.4 million (43.8) as a result of changed customer behavior.

Net gains and losses on financial transactions amounted to SEK –0.1 million (–1.0).

OPERATING EXPENSES

Operating expenses decreased to SEK -81.7 million (-103.6). Adjusted for items affecting comparability, operating expenses decreased to SEK -79.4 million (-90.7).

General administrative expenses, comprising consultancy and IT expenses, decreased to -58.9 million (–66.5), mainly due to lower consultancy costs and efficiency gains in the completed profitability program, including digitalization of customer communication.

Other operating expenses amounted to SEK –4.6 million (–5.6) due to lower marketing costs.

Depreciation, amortization and impairment fell by 42 percent to SEK -18.1 million (-31.4) and primarily related to amortization of previously capitalized development expenses for e-merchant payment solutions, as well as consumer products, website and app solutions.

CREDIT LOSSES

Total net credit losses amounted to SEK –29.2 million (–25.6), primarily driven by a changed customer mix. Credit losses for the quarter amounted to 4.7 percent (4.1) of average lending, in line with earlier quarters of the year.

In absolute terms, recognized credit losses increased in Payment Solutions, partly due to higher total sales volumes. Credit losses in Digital Banking Services increased as a result of reduced inflow of new loan volumes in combination with impairmentsin accordance with IFRS 9.

PROFIT/LOSS FOR THE PERIOD

Operating profit (EBT) was SEK 1.7 million (-26.9) Operating profit (EBT) for the period adjusted for items affecting comparability increased to SEK 3.9 million (-14.1).

The progress was due to increased income, lower fixed expenses, and depreciation and amortization.

Profit/loss for the period was SEK 0.7 million (-21.8) Profit/ loss for the period adjusted for items affecting comparability amounted to SEK 2.5 million (-11.6).

The high tax level of SEK 3.0 M in relation to profit before tax of SEK 5.6 M was due to interest on subordinated debt (SEK 7.6 M) not being tax-deductible.

FINANCIAL PERFORMANCE

THE PERIOD JANUARY–SEPTEMBER 2023 COMPARED TO THE CORRESPONDING PERIOD 2022

RECOVERED OVERDUE RECEIVABLES

Qliro considers that it is more relevant for amounts recovered through third parties relating to overdue receivables previously presented as commission income to be included in the calculation and presentation of net credit losses. This change is being made proactively henceforth, and has been applied retroactively in this Interim Report. The change does not impact operating income or profit for the year, nor does it affect primary financial reporting other than the Income Statement.

In the period January-September 2023, commission income and net credit losses decreased by SEK 15.4 million.

Please see Note 1 for more information on which amounts have retroactively reduced commission income and net credit losses.

ITEMS AFFECTING COMPARABILITY

Items affecting comparability related to redundancies totaling SEK 2.3 million were recognized in the period January - September 2023, which had a negative effect on the company's profit for the quarter.

Items affecting comparability totaling SEK 18.1 million were recognized in the period January - September 2023, which had a negative effect on the company's profit for the quarter. Expenses included adjusted sales tax of SEK -4.9 million, severance pay to a former member of management of SEK 2.1 million, costs related to the previously announced profitability program of SEK 18.4 million and a provision of SEK 2.5 million for legal expenses relating to a concluded dispute with the Consumer Ombudsman in the Patent and Market Court.

TOTAL INCOME

Total income increased by 9 percent to SEK 332.1 million (304.4). This increase was primarily driven by increased BNPL and Pay Now volumes in Payment Solutions.

Net interest income increased by 15 percent to SEK 201.5 million (175.5), where interest income increased to SEK 271.9 million (207.9) and interest expenses to SEK -70.4 million (-32.4). Interest income rose due to increased lending within Payment Solutions.

Net commission income increased marginally to SEK 131.5 million (131.1).

Net gains and losses on financial transactions amounted to SEK –1.7 million (–2.4).

OPERATING EXPENSES

Operating expenses decreased to SEK -244.2 million (-294.3). Adjusted for items affecting comparability, operating expenses decreased to SEK -241.9 million (-276.2). General administrative expenses, comprising consultancy and IT expenses, decreased to -173.4 million (–198.9), mainly due to lower consultancy costs and rationalizations in the previously completed profitability program.

Other expenses amounted to SEK -17.2 million (-13.7). The increase compared to the corresponding period in the previous year was due to increased sales and marketing activities and the recognition of a non-recurring sales tax in Norway in the comparable period.

Depreciation, amortization and impairment decreased to SEK -53.6 million (-81.7) and primarily related to amortization of previously capitalized payment solutions for e-merchants, as well as consumer products, website and app solutions.

CREDIT LOSSES

Net credit losses increased by 4 percent to SEK -82.3 million (-79.5) as a result of a changed customer mix. The credit loss ratio was 4.3 percent (4.1) of average lending.

In absolute terms, recognized credit losses were unchanged in Payment Solutions for the period. Credit losses in Digital Banking Services were also in line with previous quarters. It is noteworthy that credit losses for the period are growing at a slower rate than income, indicating an improved risk-adjusted operating margin.

PROFIT/LOSS FOR THE PERIOD

Operating profit (EBT) amounted to SEK 5.6 million (-69.3). Operating profit (EBT) for the period adjusted for items affecting comparability increased to SEK 7.8 million (-51.2). The progress was due to lower fixed costs, depreciation and amortization, and increased total income.

Profit/loss for the period was SEK 2.6 million (-56.4). Profit/loss for the period adjusted for items affecting comparability amounted to SEK 4.4 million (-42.0).

BUSINESS SEGMENT

PAYMENT SOLUTIONS

Comparisons with the third quarter 2022 unless otherwise indicated.

ABOUT THE BUSINESS AREA

Qliro offers digital payment solutions to e-merchants in the Nordics. Qliro's checkout is provided both for web and app use, and includes relevant payment methods for direct payments through Pay Now as well as Qliro's own payment methods through Pay Later functionality. Income is mainly generated by offering deferred payment for online purchases (Pay Later), e.g. via invoice, "buy now pay in x months", and various forms of partial payments. When new merchants join the platform, Qliro's payment volumes increase, which gradually drives growth in the loan portfolio and generates income over time.

Qliro's payment solution includes all relevant payment methods for direct payments, referred to as Pay Now. Other payment methods offered in Pay Now include card payments, direct bank payment, mobile payment through Vipps, Mobilpay and Swish, and payment via PayPal and iDeal.

Qliro has already obtained PCI-DSS approval, which has allowed the company to become a Collecting Payment Service Provider. In Q3, the service was relaunched under the product name Unified Payments. In the quarter, Qliro also successfully tested and introduced Swish payments as part of its offering, and the plan is to include further payment

methods on a continuous basis. The service packages the payment methods included in Pay Now so that they can be offered directly to merchants with Qliro as the only counterparty (for agreements, payments, pricing etc.). With the Unified Payment service, the company can capitalize on growing volumes in Pay Now by offering different proprietary payment methods that were previously only available through partners. The approval is also a key step towards enabling growth in the SME segment, where e-merchants are increasingly requiring packaged solutions.

The number of connected merchants was 73 (54) at the end of the third quarter.

STABLE SALES VOLUME ON QUIET MARKET

Svensk Handel's (Swedish Trade Federation) e-commerce indicator showed continued slow progress for e-commerce in Sweden, with an downturn of 5 percent in Q3 2023. At the same time, Qliro's total sales volumes increased by 2 percent to SEK 2,757 million in Q3 2023 compared to the corresponding period in the previous year.

Progress was primarily driven by increased BNPL volume and lending to members of the public, which had an overall positive effect on Qliro's profit. Pay Later volumes decreased

PAYMENT SOLUTIONS

SEK million unless otherwise stated 2023
Jul-Sep
2022
Jul-Sep
% ∆ 2023
Jan-Sep
2022
Jan-Sep
% ∆ 2022
Jan-Dec
Net interest income 51.2 42.6 20% 145.7 121.1 20% 164.6
Net commission income 3) 42.3 43.7 –3% 131.2 130.8 0% 175.3
Total income 94.0 85.3 10% 276.0 249.7 11% 336.5
Credit losses3) 22.2 19.2 16% 60.6 60.6 0% 89.1
Total income less credit losses 3) 71.8 66.1 9% 215.4 189.1 14% 247.4
Lending to the public 1,664 1,531 9% 1,664 1,531 9% 1,807
Payment volume2) 2,757 2,715 2% 8,292 8,368 –1% 12,051
of which Pay Now volume2) 1,351 1,250 8% 4,028 3,756 7% 5,470
of which Pay Later volume 1) 1,407 1,464 –4% 4,264 4,612 –8% 6,581
BNPL volume 575 535 7% 1,687 1,585 6% 2,354
Invoice volume 832 929 –10% 2,578 3,028 –15% 4,227
Payments Take Rate (% Total income in relation to total
payment volume)2)6) 3.4% 3.1% 8% 3.3% 3.0% 12% 2.8%
Credit losses, %, in relation to Pay Later volume 1) 3) 1.6% 1.3% –20% 1.4% 1.3% –8% 1.4%
Average order value, Pay Now 2) 701 698 0% 686 691 –1% 688
Average order value, Pay Later1,2) 1,031 998 3% 997 976 2% 962
The number of connected merchants 73 54 35% 73 54 35% 58

1) Pay Later was termed Pay After Delivery (PAD) in previous reports

3) Key figures from the previous year have been recalculated, see Note 1, p.19.

2) New KPIs Q1 2023

PAYMENT SOLUTIONS CONT.

by 4 percent to SEK 1,407 million (1,464) year-on-year as a result of lower invoiced volumes. The loan portfolio grew by 9 percent in the quarter, to SEK 1,664 million.

INCREASED TOTAL INCOME AND IMPROVED INCOME MARGIN

Total income increased by 10 percent to SEK 94.0 million (85.3). The income margin increased to 22.7 percent (21.9). Net interest income increased by 20 percent to SEK 51.2 million (42.6). Increased lending to the public and interest rate adjustments to customers had a positive effect on net interest income in the quarter. Net commission income decreased by 3 percent to SEK 42.3 million (43.7) as a result of changes in customer behavior.

Credit losses in the quarter increased to SEK 22.2 million (19.2) compared to the previous year. It is noteworthy that credit losses for the period January - September 2023 were unchanged on the corresponding period of the previous year at SEK 60.6 million (60,6), while total income increased by 9 percent in the same period. For Pay Later volumes, credit losses increased to 1.6 percent (1.3) as a result of a changed customer mix combined with increased lending. During the period, Qliro also signed a new SRG agreement on the Swedish market.

BUSINESS SEGMENT

DIGITAL BANKING SERVICES

Comparisons with the second quarter 2022 unless otherwise indicated.

DIGITAL OFFERING FOR EXISTING CUSTOMERS

Within Digital Banking Services, Qliro offers personal loans and savings accounts to individuals in Sweden. Qliro's app makes it easy to manage payments, loans and savings. In Q3 2023, the company expanded its service offering to include fixed-rate accounts for three and six month periods. Qliro already offers a 12-month fixed-rate account and a savings account with variable interest and unrestricted withdrawals.

INCREASED INCOME MARGIN DESPITE DECLINE IN LENDING

A majority of borrowers had an existing relationship with Qliro, implying low customer acquisition costs and good customer knowledge for loan applicants. Credit checks are automated and based on a combination of internal and external data analyzed in real time through machine learning. More than half of Qliro's personal loan customers use the loans to consolidate smaller debts with higher interest rates and thereby reduce their interest costs. Lending decreased to SEK 795 million (910). Net interest income increased by 10 percent to SEK 18.5 million (16.9). This was primarily because lending to the public decreased during the quarter at the same time as average interest rates increased. The income margin improved to 9.2 percent (7.3) in the quarter.

CREDIT LOSSES IN LINE WITH PREVIOUS QUARTER

Credit losses of SEK 7.0 million (6.4) were recognized in the quarter. Credit losses corresponded to 3.5 percent of average lending, in line with the previous quarter.

DIGITAL BANKING SERVICES

SEK million unless otherwise stated 2023
Jul-Sep
2022
Jul-Sep
% ∆ 2023
Jan-Sep
2022
Jan-Sep
% ∆ 2022
Jan-Dec
Net interest income 18.5 16.9 10% 55.9 54.4 3% 73.9
Total income 18.6 17.0 9% 56.1 54.8 2% 74.4
Net credit losses 7.0 6.4 9% 21.7 19.0 15% 27.0
Total income less credit losses 11.6 10.6 9% 34.4 35.8 -4% 47.4
Lending to the public 795 910 -13% 795 910 -13% 879
Credit loss level,%, in relation to average lending 3.5% 2.8% -25% 3.5% 2.6% -35% 5.6%

CAPITAL, FUNDING AND LIQUIDITY

QLIRO IS WELL-CAPITALIZED

Qliro AB's own funds (see Note 9 Capital adequacy) decreased to SEK 428 million (477). In addition to Common Equity Tier 1 capital, own funds comprise SEK 100 million in subordinated Tier 2 capital in the form of a subordinated bond issued in 2019.

The risk exposure amount increased slightly to SEK 2,290 million (2,277).

Qliro is well-capitalized and the total capital ratio was 18.7 percent (21), compared with the regulatory requirement of 13.9 percent, and the Common Equity Tier 1 capital ratio was 14.3 percent (16.6), compared with the regulatory requirement of 9 percent.

DIVERSIFIED FUNDING PLATFORM

In addition to equity, lending to the public was funded by SEK 2,687 million (2,924) in deposits from the public (savings accounts) in Sweden and Germany. The secured loan facility enables currency matching between the asset and liability sides of the balance sheet.

Deposits from the public are a flexible and functional form of funding given Qliro's lending, which largely consists of small loans of short duration.

Qliro offers savings accounts to consumers in Sweden and a deposit offering in EUR in Germany in partnership with the open banking platform Raisin.

At the end of the quarter, deposits in Sweden amounted to SEK 2,314 million (2,333) and deposits in Germany to SEK 373 million (591).

QLIRO HAS SOLID LIQUIDITY

Qliro has solid liquidity and as of September 30, 2023 Qliro's cash and cash equivalents amounted to SEK 613 million (935).

The liquidity portfolio is invested in Nordic banks as well as other liquid investments such as Swedish municipal bonds and commercial paper with an average rating of AA+ and an average maturity of 109 days.

The Liquidity Coverage Ratio (LCR) as of September 30, 2023 was 434 percent, compared to the statutory requirement of 100 percent.

The net stable funding ratio (NSFR) was 126 percent and the leverage ratio was 10 percent.

OTHER INFORMATION

OUTLOOK

Qliro AB has previously communicated an ambition to achieve positive operating income (EBT) for the full year 2023, and has announced the launch of a profitability program. EBT is expected to remain positive for the full year 2023.

SEASONAL EFFECTS

Qliro's Pay Later volumes have historically fluctuated between quarters. For example, Qliro has experienced higher volumes in the fourth quarter due to Black Friday and Christmas shopping through Qliro's merchants' web stores. Conversely, volumes are normally lower in the first and third quarter compared to the fourth quarter. The seasonally strong volumes in the fourth quarter usually result in increased income at the beginning of the year when invoices, to some extent, are converted to flexible part payments and BNPL campaigns, to some extent, are converted to interest-bearing credits.

QLIRO'S TOP 10 SHAREHOLDERS AS OF SEPTEMBER 30, 2023 Proportion of capital

    1. Rite Ventures 24.3%
    1. Avanza Pension 9.7%
    1. Mandatum Life Insurance Company 9.2%
    1. Staffan Persson 4.5%
    1. Christoffer Rutgersson 4.0 %
    1. Nordnet pensionsförsäkring 3.9%
    1. Patrik Enblad 3.0%
    1. Thomas Krishan 2.8%
    1. Peter Lindell 2.4%
    1. Mikael Kjellman 1.6%

Source: Monitor by Modular Finance. Compiled and processed data from Euroclear, Morningstar and the Swedish FSA, among others.

QLIRO'S SHARES AND SHARE CAPITAL

The company's registered share capital as of September 30, 2023 was SEK 53,404,324 distributed over 19,072,973 shares with a quotient value of SEK 2.79999 per share. The share price as of September 30, 2023 was SEK 26.20.

TRANSACTIONS WITH RELATED PARTIES

Transactions with related parties are of the same character as described in the Annual Report for 2022, which was published on April 5, 2023.

EMPLOYEES

The average number of employees was 189 at the end of the period.

SIGNIFICANT RISKS AND UNCERTAINTIES

Qliro's operations entail daily risks that are measured, controlled and, when necessary, mitigated to protect the company's capital and reputation. The most prominent risks are credit risk, business risk/strategic risk, operational risk, currency risk, interest rate risk and liquidity risk. Qliro's annual report for 2022, published on April 5, 2023, and Qliro's prospectus, dated September 28, 2020, which was released prior to the listing of Qliro's shares for trading on Nasdaq Stockholm, contain a detailed description of the company's risk exposures and risk management.

On October 21, 2021 a judgment was passed by the Patent and Market Court prohibiting Svea Ekonomi AB from charging certain late fees on consumer loans. In April 2023, the Patent and Market Court confirmed the judgment. Svea Ekonomi AB has appealed the ruling to the Supreme Court. If the ruling gains legal force, it could affect the industry as a whole and have a negative effect on Qliro's future income.

The last few years' challenging macroeconomic conditions in the form of higher interest rates, rising inflation and increased energy prices, could have a negative impact on consumer demand and consumers' ability to pay their debts. Qliro cannot currently see any discernible effect on the company's income or underlying credit losses.

FINANCIAL STATEMENTS

CONSOLIDATED INCOME STATEMENT

SEK million Note 2023
Jul - Sep
2022
Jul - Sep
2023
Jan - Sep
2022
Jan - Sep
Interest income 97.8 71.3 271.9 207.9
Interest expenses -28.1 -11.9 -70.4 -32.4
Net interest income 2 69.8 59.5 201.5 175.5
Commission income1) 3 44.2 46.0 137.4 137.4
Commission expenses 3 -1.7 -2.2 -5.9 -6.2
Net profit/loss from financial transactions -0.1 -1.0 -1.7 -2.4
Other income 0.5 0.7 0.2
Total income 112.6 102.3 332.1 304.4
General administrative expenses -58.9 -66.5 -173.4 -198.9
Depreciation/amortization and impairment of property,
plant and equipment and intangible assets
-18.1 -31.4 -53.6 -81.7
Other operating expenses -4.6 -5.6 -17.2 -13.7
Total expenses before credit losses -81.7 -103.6 -244.2 -294.3
Profit/loss before credit losses 30.9 -1.3 87.9 10.2
Net credit losses1) 4 -29.2 -25.6 -82.3 -79.5
Operating income 1.7 -26.9 5.6 -69.3
Income tax expense -1.0 5.1 -3.0 13.0
Profit/loss for the period 0.7 -21.8 2.6 -56.4
Earnings per share before and after dilution 0.04 -1.18 0.14 -3.04
Average number of shares before and after dilution,
thousands
19,073 18,523 19,073 18,523

1) In Q3 2023, debt collection commission was reclassified from commission income to credit loss, which means that comparable figures have been adjusted. For Jan-Sep 2022 the amount was SEK 13.7 million and for Q3 2022 SEK 4.4 million. See Note 1, page 19.

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

SEK million 2023
Note
Jul - Sep
2022
Jul - Sep
2023
Jan - Sep
2022
Jan - Sep
Profit/loss for the period 0.7 -21.8 2.6 -56.4
Other comprehensive income
Items that can be reversed to the income statement
Financial assets recognized at fair value through other
comprehensive income (net of tax)
0.1 -2.2 -0.3 -4.2
Other comprehensive income for the period 0.1 -2.2 -0.3 -4.2
Comprehensive income for the period 0.8 -24.0 2.3 -60.6

CONSOLIDATED STATEMENT OF FINANCIAL POSITION

SEK million Note 09/30/2023 09/30/2022 12/31/2022
Assets
Lending to credit institutions 250.1 550.6 900.6
Lending to the public 5 2,458.7 2,440.7 2,686.6
Bonds and other fixed-income securities 365.8 386.9 293.6
Intangible assets 191.0 160.9 168.7
Property, plant and equipment 24.4 16.6 13.9
Deferred tax assets 57.3 51.3 60.2
Other assets 64.9 52.1 58.5
Derivatives 4.3 1.7
Prepaid expenses and accrued income 23.2 24.8 21.1
Total assets 3,435.5 3,688.3 4,204.9
Liabilities and Equity
Liabilities
Deposits and borrowing from the public 6 2,686.6 2,924.1 3,320.5
Other liabilities 100.8 95.3 228.6
Derivatives 2.0
Accrued expenses and deferred income 70.8 71.7 85.3
Subordinated liabilities 100.0 100.0 100.0
Total liabilities 2,960.1 3,191.1 3,734.4
Equity
Share capital 53.4 51.9 53.4
Reserves -4.1 -4.2 -3.9
Retained profit or loss 423.4 505.9 514.5
Profit/loss for the year 2.6 -56.4 -93.5
Total equity 475.3 497.2 470.5
Total liabilities and equity 3,435.5 3,688.3 4,204.9

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

SEK million 2023
Jul - Sep
2022
Jul - Sep
2023
Jan - Sep
2022
Jan - Sep
Opening balance 472.5 511.6 470.5 548.1
Profit/loss for the period 0.7 -21.8 2.6 -56.4
Other comprehensive income for the period 0.1 -2.2 -0.3 -4.2
Warrants 2.1 9.7 2.4 9.7
Closing balance 475.3 497.2 475.3 497.2

CONSOLIDATED CASH FLOW STATEMENT

SEK million 2023
Jul - Sep
2022
Jul - Sep
2023
Jan - Sep
2022
Jan - Sep
Operating activities
Operating income 1.7 -26.9 5.6 -69.3
Adjustments 43.4 56.9 122.0 197.3
Changes in the assets and liabilities of operating activities -250.7 150.3 -704.3 424.4
Cash flow from operating activities -205.6 180.4 -576.8 552.4
Investing activities
Acquisition of property, plant and equipment -0.4 -0.8 -1.2 -2.3
Acquisition of intangible assets -22.2 -19.0 -69.3 -60.4
Cash flow from investing activities -22.6 -19.8 -70.5 -62.7
Financing activities
Amortization lease -1.4 -2.0 -4.2 -6.1
Warrants 2.1 9.7 2.4 9.7
Cash flow from financing activities 0.7 7.7 -1.7 3.6
Cash flow for the period -227.5 168.1 -649.0 493.2
Cash and cash equivalents at the beginning of the period 477.9 382.5 900.6 57.5
Exchange rate differences in cash and cash equivalents -0.3 -1.5
Cash flow for the period -227.5 168.1 -649.0 493.2
Cash and cash equivalents at the end of the period 250.1 550.6 250.1 550.6

PARENT COMPANY INCOME STATEMENT

SEK million
Note
2023
Jul - Sep
2022
Jul - Sep
2023
Jan - Sep
2022
Jan - Sep
Interest income 97.8 71.3 271.9 207.9
Interest expenses -28.0 -11.9 -70.1 -32.3
Net interest income 69.8
2
59.5 201.8 175.6
Commission income1) 44.2
3
46.0 137.4 137.4
Commission expenses -1.7
3
-2.2 -5.9 -6.2
Net profit/loss from financial transactions -0.1 -1.0 -1.7 -2.4
Other income -0.5 0.7 0.2
Total income 112.6 102.3 332.4 304.6
General administrative expenses -60.3 -68.6 -177.6 -205.0
Depreciation/amortization and impairment of property,
plant and equipment and intangible assets
-16.8 -29.4 -49.6 -75.5
Other operating expenses -4.6 -5.6 -17.2 -13.7
Total expenses before credit losses -81.7 -103.6 -244.4 -294.2
Profit/loss before credit losses 30.9 -1.2 88.0 10.4
Net credit losses1) -29.2
4
-25.6 -82.3 -79.5
Operating income 1.7 -26.9 5.7 -69.2
Income tax expense -1.0 5.1 -3.0 13.0
Profit/loss for the period 0.7 -21.7 2.7 -56.2
Earnings per share before and after dilution 0.04 -1.17 0.14 -3.03

1) In Q3 2023, debt collection commission was reclassified from commission income to credit loss, which means that comparable figures have been adjusted. For Jan-Sep 2022, the amount was SEK 13.7 million and for Q3 2022 SEK 4.4 million. See Note 1 page 19.

PARENT COMPANY STATEMENT OF COMPREHENSIVE INCOME

SEK million
Note
2023
Jul - Sep
2022
Jul - Sep
2023
Jan - Sep
2022
Jan - Sep
Profit/loss for the period 0.7 -21.7 2.7 -56.2
Other comprehensive income
Items that can be reversed to the income statement
Financial assets recognized at fair value through other
comprehensive income (net of tax)
0.1 -2.2 -0.3 -4.2
Other comprehensive income for the period 0.1 -2.2 -0.3 -4.2
Comprehensive income for the period 0.8 -24.0 2.5 -60.3

PARENT COMPANY STATEMENT OF FINANCIAL POSITION

SEK million
Note
09/30/2023 09/30/2022 12/31/2022
Assets
Lending to credit institutions 247.2 548.1 898.1
Lending to the public 2,458.7
5
2,440.7 2,686.6
Bonds and other fixed-income securities 365.8 386.9 293.6
Shares and units 0.1 0.1 0.1
Intangible assets 191.0 160.9 168.7
Property, plant and equipment 6.4 8.6 7.9
Deferred tax assets 57.3 51.3 60.2
Other assets 67.8 54.6 61.0
Derivatives 4.3 1.7
Prepaid expenses and accrued income 24.6 24.8 21.1
Total assets 3,418.8 3,680.2 4,198.9
Liabilities and equity
Liabilities
Deposits and borrowing from the public 2,686.6
6
2,924.1 3,320.5
Other liabilities 83.3 86.5 221.8
Derivatives 2.0
Accrued expenses and deferred income 70.8 71.7 85.3
Subordinated liabilities 100.0 100.0 100.0
Total liabilities 2,942.6 3,182.2 3,727.6
Equity
Restricted equity
Share capital 53.4 51.9 53.4
Reserve for development costs 152.0 119.0 127.5
Total restricted equity 205.4 170.8 180.9
Non-restricted equity
Reserves -4.1 -4.2 -3.9
Share premium reserve 21.7 10.6 19.2
Retained profit or loss 250.6 376.9 368.3
Profit/loss for the year 2.7 -56.2 -93.3
Total non-restricted equity 270.9 327.2 290.4
Total equity 476.2 498.0 471.3
Total liabilities and equity 3,418.8 3,680.2 4,198.9

PARENT COMPANY STATEMENT OF CHANGES IN EQUITY

SEK million 2023
Jul - Sep
2022
Jul - Sep
2023
Jan - Sep
2022
Jan - Sep
Opening balance 473.3 512.3 471.3 548.7
Profit/loss for the period 0.7 -21.7 2.7 -56.2
Other comprehensive income for the period 0.1 -2.2 -0.3 -4.2
Warrants 2.1 2.4
New issue of shares 9.7 9.7
Closing balance 476.2 498.0 476.2 498.0

PARENT COMPANY CASH FLOW STATEMENT

SEK million 2023
Jul - Sep
2022
Jul - Sep
2023
Jan - Sep
2022
Jan - Sep
Operating activities
Operating income 1.7 -26.9 5.7 -69.2
Adjustments 42.0 54.8 117.7 190.9
Changes in the assets and liabilities of operating activities -250.7 150.3 -704.7 424.4
Cash flow from operating activities -207.0 178.3 -581.4 546.2
Investing activities
Acquisition of property, plant and equipment -0.4 -0.8 -1.2 -2.3
Acquisition of intangible assets -22.2 -19.0 -69.3 -60.4
Cash flow from investing activities -22.6 -19.8 -70.5 -62.7
Financing activities
Warrants 2.1 9.7 2.4 9.7
Cash flow from financing activities 2.1 9.7 2.4 9.7
Cash flow for the period -227.5 168.1 -649.4 493.2
Cash and cash equivalents at the beginning of the period 474.9 379.9 898.1 54.9
Exchange rate differences in cash and cash equivalents -0.3 -1.5
Cash flow for the period -227.5 168.1 -649.4 493.2
Cash and cash equivalents at the end of the period 247.2 548.1 247.2 548.1

NOTES

Note 1. Accounting policies

The Interim Report for Qliro AB covers the period January 1 to September 30, 2023. Qliro's registered office is in Stockholm and the corporate ID no. is 556962-2441.

The Interim Report has been prepared in accordance with IAS 34 Interim Financial Reporting. The consolidated accounts have been prepared in accordance with International Financial Reporting Standards (IFRS) and interpretive statements on these standards as approved for application within the EU. Supplementary information ensuing from the Annual Accounts Act for Credit Institutions and Securities Companies (1995:1559), as well as the Swedish Financial Supervisory Authority's regulations and general advice on annual accounts for credit institutions and securities companies (FFFS 2008:25), have been applied.

RFR 1 Complementary Accounting Rules for Groups and the statement from the Swedish Financial Reporting Board have also been applied in the Consolidated Accounts.

The Parent Company has prepared the Interim Report in accordance with ÅRKL and the Swedish Financial Supervisory Authority's regulations and general advice on annual accounts for credit institutions and securities companies (FFFS 2008:25). The Parent Company also applies RFR 2 Accounting for Legal Entities and statements by the Swedish Financial

Reporting Board. In accordance with the Swedish Financial Supervisory Authority's general advice, the Parent Company has applied international financial reporting standards as approved by the EU in the preparation of the financial reports.

Qliro's Interim Report has been prepared in accordance with the accounting policies and calculation methods applied in the Annual Report for 2022.

As of December 31, 2019, Qliro AB acquired the subsidiary QFS Incitament AB, thereby forming a Group. The difference between the Parent Company and the Group is that IFRS 16 Leases has been applied in the Consolidated Accounts.

Reclassification of debt collection commission

Qliro considers that it is more relevant for amounts recovered through third parties relating to overdue receivables previously presented as commission income to instead be included in the calculation and presentation of credit loss. This change is being made proactively henceforth, and has been applied retroactively in this Interim Report. The change does not impact operating income or profit for the year, nor does it affect primary financial reporting other than the Income Statement. The following amounts have retroactively reduced commission income and credit loss:

SEK million 2022 2022 2022 2022 2023 2023 2023 2023 2022
Jan-Mar Apr-Jun Jul-Sep Oct-Dec Jan-Mar Apr-Jun Jul-Sep Jan-Sep Jan-Sep
5.2 4.0 4.4 4.4 6.7 5.2 3.5 15.4 13.7

Note 2 Net interest income

Group
SEK million 2023
Jul-Sep
2022
Jul-Sep
2023
Jan-Sep
2022
Jan-Sep
Interest income
Lending to credit institutions 2.6 0.4 7.2 0.4
Lending to the public 91.7 69.9 257.0 205.8
Interest-bearing securities etc. 3.6 1.0 7.5 1.7
Other interest income 0.1
Total interest income 97.8 71.3 271.9 207.9
Interest expenses
Liabilities to credit institutions -2.0 -2.1 -6.3 -9.2
Deposits and borrowings from the public -23.1 -7.7 -56.2 -17.0
Interest-bearing government securities etc. 0.0 -0.1 -0.7
Subordinated liabilities -2.8 -1.9 -7.6 -5.3
Lease liabilities -0,1 -0.3 -0.1
Total interest expenses -28.1 -11.9 -70.4 -32.4
Net interest income 69.8 59.5 201.5 175.5
Parent Company
SEK million 2023
Jul-Sep
2022
Jul-Sep
2023
Jan-Sep
2022
Jan-Sep
Interest income
Lending to credit institutions 2.6 0.4 7.2 0.4
Lending to the public 91.7 69.9 257.0 205.8
Interest-bearing securities etc. 3.6 1.0 7.5 1.7
Other interest income 0.1
Total interest income 97.8 71.3 271.9 207.9
Interest expenses
Liabilities to credit institutions -2.0 -2.1 -6.3 -9.2
Deposits and borrowings from the public -23.1 -7.7 -56.2 -17.0
Interest-bearing government securities etc. 0.0 -0.1 0.1 -0.7
Subordinated liabilities -2.8 -1.9 -7.6 -5.3
Total interest expenses -28.0 -11.9 -70.1 -32.3
Net interest income 69.8 59.5 201.8 175.6

Note 3 Net commission income

Group and Parent Company
SEK million 2023
Jul-Sep
2022
Jul-Sep
2023
Jan-Sep
2022
Jan-Sep
Commission income
Lending commissions 37.1 40.6 119.1 120.8
Other commission income1) 7.1 5.4 18.3 16.6
Total commission income 44.2 46.0 137.4 137.4
Commission expenses
Other commission expenses -1.7 -2.2 -5.9 -6.2
Total commission expenses -1.7 -2.2 -5.9 -6.2
Net commission income 42.4 43.8 131.5 131.1

1) In Q3 2023, debt collection commission was reclassified from commission income to credit loss, which means that comparable figures have been adjusted. For Jan-Sep 2022 the amount is SEK 13.7 million and for Q3 2022 SEK 4.4 million. See Note 1 page 19.

Note 4 Net credit losses

Group and Parent Company
SEK million 2023
Jul-Sep
2022
Jul-Sep
2023
Jan-Sep
2022
Jan-Sep
Expected credit losses on Balance Sheet items
Net loss provision for the period, Stage 1 -0.7 0.3 -5.9 0.6
Net loss provision for the period, Stage 2 -0.1 1.8 5.0 0.2
Total credit losses, net of non credit-impaired lending -0.8 2.1 -0.9 0.8
Net loss provision for the period, Stage 3 2.2 -6.4 -13.1 -13.7
Realized net credit losses for the period1) -30.6 -21.3 -68.4 -66.6
Total credit losses, net of non credit-impaired lending -28.4 -27.7 -81.4 -80.3
Total net credit losses -29.2 -25.6 -82.3 -79.5
Loss provisions on loans measured at amortized cost -157.9 -126.4 -157.9 -126.4

1) In Q3 2023, debt collection commission was reclassified from commission income to credit loss, which means that the comparable figures have been adjusted. For Jan-Sep 2022, the amount was SEK 13.7 million and for Q3 2022 SEK 4.4 million. See Note 1 page 19.

Note 5 Lending to the public

09/30/2023, SEK million Group and Parent Company
Stage 1 Stage 2 Stage 3 Total
Loans receivable 2,126.7 282.3 207.5 2,616.6
Provisions for expected credit losses –23.6 –34.5 –99.8 –157.9
Net lending to the public 2,103.1 316.9 107.7 2,458.7
09/30/2022, SEK million Group and Parent Company
Stage 1 Stage 2 Stage 3 Total
Loans receivable 2,000.2 411.0 155.9 2,567.1
Provisions for expected credit losses –15.5 –34.8 –76.1 –126.4
Net lending to the public 1,984.7 376.2 79.8 2,440.7
12/31/2022, SEK million Group and Parent Company
Stage 1 Stage 2 Stage 3 Total
Loans receivable 2,192.5 470.1 167.8 2,830.4
Provisions for expected credit losses –17.7 –39.5 –86.6 –143.8
Net lending to the public 2,174.7 430.6 81.3 2,686.6

Loans with modified conditions, where the loan is not derecognized from the Balance Sheet and replaced with new loan, amounted September 30 2023 to SEK 50.4 million (28.6).

Note 6 Deposits and funding from the public

Group and Parent Company
SEK million 09/30/2023 09/30/2022 12/31/2022
Deposits and borrowings from the public 2,686.6 2,924.1 3,320.5
By category
Individuals 2,686.6 2,924.1 3,320.5
Companies
Total 2,686.6 2,924.1 3,320.5
By currency
Swedish currency 2,313.9 2,332.7 2,604.0
Foreign currency 372.7 591.4 716.5
Total 2,686.6 2,924.1 3,320.5

Note 7 Financial instruments

Classification of financial instruments

Group
09/30/2023, SEK million Fair value through
other comprehensive
income
Fair value through the
Income Statement
Amortized
cost
Total
carrying
amount
Assets
Bonds and other fixed-income securities 365.8 365.8
Lending to credit institutions 250.1 250.1
Lending to the public 2,458.7 2,458.7
Other assets 56.3 56.3
Accrued income 7.1 7.1
Total financial instruments 365.8 2,772.1 3,138.0
Other non-financial instruments 297.5
Total assets 3,435.5
Liabilities
Deposits and borrowing from the public 2,686.6 2,686.6
Other liabilities 93.3 93.3
Derivatives 2.0 2.0
Accrued expenses 64.6 64.6
Subordinated liabilities 100.0 100.0
Total financial instruments 2.0 2,944.4 2,946.5
Other non-financial instruments 13.7
Total liabilities 2,960.1
Group
09/30/2022, SEK million Fair value through
other comprehensive
income
Fair value through the
Income Statement
Amortized
cost
Total
carrying
amount
Assets
Bonds and other fixed-income securities 386.9 386.9
Lending to credit institutions 550.6 550.6
Lending to the public 2,440.7 2,440.7
Derivatives 4.3 4.3
Other assets 44.4 44.4
Accrued income 1.5 1.5
Total financial instruments 386.9 4.3 3,037.2 3,428.4
Other non-financial instruments 259.7
Total assets 3,688.3
Liabilities
Liabilities to credit institutions
Deposits and borrowing from the public 2,924.1 2,924.1
Other liabilities 89.2 89.2
Accrued expenses 65.3 65.3
Subordinated liabilities 100.0 100.0
Total financial instruments 3,178.6 3,178.6
Other non-financial instruments 12.5
Total liabilities 3,191.1

Note 7 Financial instruments cont.

Classification of financial instruments

Group
12/31/2022, SEK million Fair value through
other comprehensive
income
Fair value through the
Income Statement
Amortized
cost
Total carrying
amount
Assets
Bonds and other fixed-income securities 293.6 293.6
Lending to credit institutions 900.6 900.6
Lending to the public 2,686.6 2,686.6
Derivatives 1.7 1.7
Other assets 50.2 50.2
Accrued income 1.8 1.8
Total financial instruments 293.6 1.7 3,639.3 3,934.6
Other non-financial instruments 270.3
Total assets 4,204.9
Liabilities
Deposits and borrowing from the public 3,320.5 3,320.5
Other liabilities 221.5 221.5
Accrued expenses 77.8 77.8
Subordinated liabilities 100.0 100.0
Total financial instruments 3,719.8 3,719.8
Other non-financial instruments 14.6
Total liabilities 3,734.4

Classification of financial instrument to fair value in the Balance Sheet

The fair value of financial instruments traded in an active markets (financial assets at fair value through other comprehensive income) is based on quoted market prices on the closing day. The quoted market price used for Qliro's financial assets is the official bid rate. Disclosure of the fair value of items measured at fair value can be found below. The levels in the disclosure according to the fair value hierarchy below are defined as follows:

• Quoted prices (unadjusted) on active markets for identical assets or liabilities (Level 1)

• Observable data for assets or liabilities other than quoted prices included in Level 1, either directly (i.e. through price quotes) or indirectly (i.e. extrapolated from price quotes) (Level 2)

• Input data for assets or liabilities that are not based on observable market data, i.e. non-observable input data (Level 3)

Group
09/30/2023, SEK million Level 1 Level 2 Level 3 Total
Assets
Bonds and other fixed-income securities 365.8 365.8
Total assets 365.8 365.8
Liabilities
Derivatives 2.0 2.0
Total liabilities 2.0 2.0
Group
09/30/2022, SEK million Level 1 Level 2 Level 3 Total
Assets
Bonds and other fixed-income securities 386.9 386.9
Derivatives 4.3 4.3
Total assets 386.6 4.3 391.3
Liabilities
Total liabilities -
Group
12/31/2022, SEK million Level 1 Level 2 Level 3 Total
Assets
Bonds and other fixed-income securities 293.6 293.6
Derivatives 1.7 1.7
Total assets 293.6 1.7 295.3
Liabilities
Total liabilities

Note 8. Operating segments

The CEO of Qliro AB is the company's chief operating decision maker. Management has determined the segments based on the information addressed by the CEO and used for the purposes of allocating resources and evaluating results. The CEO evaluates the results for Payment Solutions and Digital Banking Services. The CEO evaluates segment progress based on total income less net credit losses. Segment reporting is based on the same principles as the Parent Company's external accounting.

Group
SEK million 2023 Jul - Sep 2022 Jul - Sep
Payment
Solutions
Digital Bank
ing Services
Total Payment
Solutions
Digital Bank
ing Services
Total
Interest income 70.3 27.5 97.8 50.1 21.2 71.3
Interest expenses -19.1 -9.0 -28.1 -7.5 -4.3 -11.9
Net commission income 1) 42.3 0.1 42.4 43.7 0.1 43.8
Net profit/loss from financial transactions -0.1 0.0 -0.1 -1.0 -1.0
Other income 0.5 0.0 0.5
Total income 94.0 18.6 112.6 85.3 17.0 102.3
Net credit losses -22.2 -7.0 -29.2 -19.2 -6.4 -25.6
Total income less credit losses 71.8 11.6 83.3 66.1 10.6 76.7
Group
SEK million 2023 Jul - Sep 2022 Jul - Sep
Payment
Solutions
Digital Bank
ing Services
Total Payment
Solutions
Digital Bank
ing Services
Total
Interest income 193.1 78.8 271.9 141.4 66.5 207.9
Interest expenses -47.4 -22.9 -70.4 -20.2 -12.1 -32.4
Net commission income 1) 131.2 0.4 131.5 130.8 0.4 131.1
Net profit/loss from financial transactions -1.6 -0.1 -1.7 -2.4 -2.4
Other income 0.7 0.0 0.7 0.2 0.2
Total income 276.0 56.1 332.1 249.7 54.8 304.4
Net credit losses -60.6 -21.7 -82.3 -60.6 -19.0 -79.5
Total income less credit losses 215.4 34.4 249.8 189.0 35.8 224.9

Of lending to the public totaling SEK 2,459 million (SEK 2,441 million as of September 30, 2022, and SEK 2,687 million as of December 31, 2022), SEK 1,664 million (SEK 1,531 million as of September 30, 2022, and SEK 1,807 million as of December 31, 2022) was attributable to Payment Solutions and SEK 795 million (SEK 910 million as of September 30, 2022 and SEK 879 million as of December 31, 2022) to Digital Banking Services.

Commission income1) by geographical market and segment

Group and Parent Company
SEK million 2023
Jul-Sep
2022
Jul-Sep
2023
Jan-Sep
2022
Jan-Sep
Payment Solutions
Lending commissions
Sweden 28.1 32.1 91.2 95.5
Finland 2.4 2.0 7.1 5.6
Denmark 1.4 0.9 3.4 2.9
Norway 5.1 5.5 17.1 16.5
Total 37.0 40.5 118.8 120.4
Other commission income
Sweden1) 4.8 5.2 13.7 15.6
Finland 0.4 0.1 0.8 0.3
Denmark 0.2 0.0 0.5 0.0
Norway 1.7 0.2 3.1 0.7
Total 7.1 5.4 18.2 16.6
Total commission income, Payment Solutions 44.1 45.9 137.0 137.0
Digital Banking Services
Lending commissions
Sweden 0.1 0.1 0.4 0.4
Total commission income, Digital Banking Services 0.1 0.1 0.4 0.4
Total commission income 44.2 46.0 137.4 137.4

1)I In Q3 2023, debt collection commission was reclassified from commission income to credit loss, which means that the comparable figures have been adjusted. For Jan-Sep 2022 the amount is SEK 13.7 million and for Q3 2022 SEK 4.4 million. See Note 1 page 19.

Note 9 Capital adequacy analysis

In accordance with Regulation (EU) no. 575/2013 of the European Parliament and of the Council on prudential requirements for credit institutions and investment firms ("CRR"), and the Financial Supervisory Authority's regulations regarding prudential requirements and capital buffers (FFFS 2014:12), Qliro AB ("Qliro") hereby discloses information about capital adequacy and other information in accordance with the above regulations.

Qliro's internal procedures for reporting and disclosure of information are included in the Financial Handbook, owned by the Chief Financial Officer and approved annually by the CEO. The procedures include roles and responsibilities as well as Qliro's framework for internal control of financial reporting.

Performance measures

Template "EU KM1 – Key metrics template" is disclosed below as stipulated by the Commission's implementing regulation 2021/637.

09/30/2023 06/30/2023 03/31/2023 12/31/2022 09/30/2022
Available own funds (SEKm)
1 Common Equity Tier 1 (CET1) capital 328.4 323.6 331.9 339.1 377.3
2 Tier 1 capital 328.4 323.6 331.9 339.1 377.3
3 Total capital 428.4 423.6 431.9 439.1 477.3
Risk-weighted exposure (SEKm)
4 Total risk-weighted exposure 2,289.9 2,323.8 2,302.1 2,562.8 2,277.1
Capital ratios (as a percentage of risk-weighted exposure)
5 Common Equity Tier 1 ratio (%) 14.3 13.9 14.4 13.2 16.6
6 Tier 1 ratio (%) 14.3 13.9 14.4 13.2 16.6
7 Total capital ratio (%) 18.7 18.2 18.8 17.1 21.0
Additional own funds requirement to manage other risks
than the risk of excessive leverage (as a percentage of
risk-weighted exposure)
EU 7a Additional own funds requirement to manage risks other
than the risk of excessive leverage (%)
0 0 0 0 0
EU 7b of which: to comprise CET1 capital (%) 0 0 0 0 0
EU 7c of which: to comprise Tier 1 capital (%) 0 0 0 0 0
EU 7d Total SREP own funds requirements (%) 8.0 8.0 8.0 8.0 8.0
Combined buffer and overall capital requirement (as a
percentage of risk-weighted exposure)
8 Capital conservation buffer (%) 2.5 2.5 2.5 2.5 2.5
EU 8a Conservation buffer due to macro-prudential or systemic
risk identified at the level of a Member State (%)
0 0 0 0 0
9 Institution-specific countercyclical capital buffer (%) 2.0 1.9 1.0 1.0 1.0
EU 9a Systemic risk buffer (%) 0 0 0 0 0
10 Global Systemically Important Institution buffer (%) 0 0 0 0 0
EU 10a Other Systemically Important Institution buffer (%) 0 0 0 0 0
11 Combined buffer requirement (%) 4.5 4.4 3.5 3.5 3.5
EU 11a Overall capital requirements (%) 12.5 12.4 11.5 11.5 11.5
12 CET1 available after meeting total SREP own funds require
ment (%)
6.3 5.9 6.4 5.2 8.6
Leverage ratio
13 Total exposure (SEKm) 3,274.8 3,347.8 3,322.6 4,067.2 3,559.7
14 Leverage ratio (%) 10.0 9.7 10.0 8.3 10.6
Additional own funds requirement to manage risk of
excessive leverage (as a percentage of total exposure
measure)
EU 14a Additional own funds requirement to manage risk of exces
sive leverage (%)
0 0 0 0 0
EU 14b of which: to comprise CET1 capital (%) 0 0 0 0 0
EU 14c Total SREP leverage ratio requirements (%) 3.0 3.0 3.0 3.0 3.0
Leverage ratio buffer and overall leverage ratio require
ment (as a percentage of total exposure measure)
EU 14d Total SREP leverage ratio requirements (%) 0 0 0 0 0
EU 14e Overall leverage ratio requirements (%) 3.0 3.0 3.0 3.0 3.0
Liquidity coverage ratio
15 Total high-quality liquid assets (HQLA)
(weighted value – average, SEKm) 365.8 211.2 308.4 293.6 293.9
16a Cash outflows – total weighted value (SEKm) 333.1 370.6 264.0 492.0 325.8
16b Cash inflows – total weighted value (SEKm) 302.1 514.2 408.4 934.5 639.4
16 Total net cash outflows (adjusted value) (SEKm) 83.3 92.7 66.0 123.0 81.5
17 Liquidity coverage ratio (%) 439.3 227.9 467.3 238.7 360.9
Net Stable Funding Ratio
18 Total available stable funding (SEKm) 3,363.2 3,161.5 3,133.7 3,656.5 3,321.2
19 Total required stable funding (SEKm) 2,460.3 2,417.6 2,383.8 2,831.2 2,552.1
20 NSFR ratio (%) 136.7 130.8 131.5 129.1 130.1

Note 9 Capital adequacy analysis cont.

Statement of total capital requirements and capital base

Risk-weighted capital requirements and capital requirements in relation to gross leverage

09/30/2023 06/30/2023 03/31/2023 12/31/2022 09/30/2022
Risk-weighted capital requirements SEKm % SEKm % SEKm % SEKm % SEKm %
Risk-weighted exposure
Total risk-weighted exposure 2,289.9 - 2,323.8 2,302.1 2,562.8 2,277.1
Leverage requirement (Pillar 1 requirement)1)
Common Equity Tier 1 (CET1) capital 103.0 4.5 104.6 4.5 103.6 4.5 115.3 4.5 102.5 4.5
Tier 1 capital 137.4 6.0 139.4 6.0 138.1 6.0 153.8 6.0 136.6 6.0
Total capital 183.2 8.0 185.9 8.0 184.2 8.0 205.0 8.0 182.2 8.0
Leverage requirement (Pillar 2 requirement)2)
Common Equity Tier 1 (CET1) capital 0 0 0 0 0 0 0 0 0 0
Tier 1 capital 0 0 0 0 0 0 0 0 0 0
Total Pillar 2 requirement 0 0 0 0 0 0 0 0 0 0
Combined buffer requirement 3)
Capital conservation buffer 57.2 2.5 58.1 2.5 57.6 2.5 64.1 2.5 56.9 2.5
Institution-specific countercyclical capital
buffer 44.8 2.0 44.7 1.9 23.9 1.0 26.8 1.0 22.6 1.0
Combined buffer requirement 102.0 4.5 102.8 4.4 81.4 3.5 90.9 3.5 79.6 3.5
Notification (Pillar 2-guidance)4)
Common Equity Tier 1 (CET1) capital 0 0 0 0 0 0 0 0 0 0
Tier 1 capital 0 0 0 0 0 0 0 0 0 0
Total Pillar 2 guidance 0 0 0 0 0 0 0 0 0 0
Overall leverage requirement
Common Equity Tier 1 (CET1) capital 205.1 9.0 207.3 8.9 185.0 8.0 206.2 8.0 182.0 8.0
Tier 1 capital 239.4 10.5 242.2 10.4 219.6 9.5 244.7 9.5 216.2 9.5
Total appropriate capital base 285.2 12.5 288.7 12.4 265.6 11.5 295.9 11.5 261.7 11.5
Available own funds (capital base)
Common Equity Tier 1 (CET1) capital 328.4 14.3 323.6 13.9 331.9 14.4 339.1 13.2 377.3 16.6
Tier 1 capital 328.4 14.3 323.6 13.9 331.9 14.4 339.1 13.2 377.3 16.6
Total available own funds 428.4 18.7 423.6 18.2 431.9 18.8 439.1 17.1 477.3 21.0

1) Capital requirements according to article 92.1 a–c, Regulation (EU) No 575/2013 of the European Parliament and of the Council on prudential requirements for credit institutions and investment firms

2) Special capital requirement according to chapter 2, 1 2, Act (2014: 968) on special supervision of credit institutions and securities companies (Pillar 2-requirement) 3) Combined buffer requirement according to chapter 2, 2, Act (2014:966) on capital buffers

4) Notification according to chapter 2, 1 c, Act (2014: 968) on special supervision of credit institutions and securities companies (Pillar 2-guidance)

Note 9 Capital adequacy analysis cont.

Statement of total capital requirements and capital base

Risk-weighted capital requirements and capital requirements in relation to gross leverage

09/30/2023 06/30/2023 03/31/2023 12/31/2022 09/30/2022
Leverage ratio – capital requirement SEKm % SEKm % SEKm % SEKm % SEKm %
Total exposure
Total exposure 3,274.8 - 3,347.8 3,322.6 4,067.2 3,559.7
Leverage requirement (Pillar 1 requirement)1)
Common Equity Tier 1 (CET1) capital 0 0 0 0 0 0 0 0 0 0
Tier 1 capital 98.2 3.0 100.4 3.0 99.7 3.0 122.0 3.0 106.8 3.0
Leverage requirement (Pillar 2 requirement)2)
Common Equity Tier 1 (CET1) capital 0 0 0 0 0 0 0 0 0 0
Tier 1 capital 0 0 0 0 0 0 0 0 0 0
Notification (Pillar 2 guidance)3)
Common Equity Tier 1 (CET1) capital 0 0 0 0 0 0 0 0 0 0
Tier 1 capital 0 0 0 0 0 0 0 0 0 0
Total capital requirement 0 0 0 0 0 0 0 0 0 0
Overall leverage requirement
Common Equity Tier 1 (CET1) capital 0 0 0 0 0 0 0 0 0 0
Tier 1 capital 98.2 3.0 100.4 3.0 99.7 3.0 122.0 3.0 106.8 3.0
Total capital requirement 98.2 3.0 100.4 3.0 99.7 3.0 122.0 3.0 106.8 3.0
Overall leverage requirement
Common Equity Tier 1 (CET1) capital 328.4 14.3 323.6 13.9 331.9 14.4 339.1 13.2 377.3 16.6
Tier 1 capital 328.4 14.3 323.6 13.9 331.9 14.4 339.1 13.2 377.3 16.6
Total capital requirement 428.4 18.7 423.6 18.2 431.9 18.8 439.1 17.1 477.3 21.0

1) Capital requirements according to article 92.1 d, Regulation (EU) No 575/2013 of the European Parliament and of the Council on prudential requirements for credit institutions and investment firms

2) Special capital requirement according to chapter 2, 1 1, Act (2014: 968) on special supervision of credit institutions and securities companies (Pillar 2-requirement)

3) Notification according to chapter 2, 1 c, Act (2014: 968) on special supervision of credit institutions and securities companies (Pillar 2-guidance)

Internally assessed capital requirement

As of September 30 2023 the internal assessed capital need, as per the minimum capital requirement according to Pillar 1, additional capital requirement as per the company's internal capital adequacy assessment process to cover for risks within Pillar 2, and the combined buffer requirement, amounted to SEK 317 million, or 13.9% of the risk-weighted exposure amount.

Note 10 Disclosure of liquidity risks

The disclosure below refers to Qliro AB and includes information in accordance with the Financial Supervisory Authority's regulations regarding management of liquidity risks in credit institutions and investment firms (FFFS 2010:7). The information is disclosed at least four times annually.

Sources of funding

Qliro's net lending to the public amounted to SEK 2,459 (2,441) million at the end of the quarter. SEK 2,687 (2,924) million of the lending was financed by deposits from the public (savings accounts) in Sweden and Germany, of which 99.8 percent are protected by the deposit insurance scheme. Deposits from the public were divided into 58 percent on demand with variable rate and 42 percent fixed interest rate with a duration of 132 days (initially 6-month fixed rate and 1-year fixed rate) as of September 30 2023. 18 percent of deposits from the public are invested in liquid interest-bearing securities and deposits with Nordic banks.

Liquidity

Qliro AB's total liquidity reserve as of 30 September 2023 amounted to SEK 613 million, consisting of:

  • Liquid investments: SEK 366 million
  • Bank balances with Nordic Banks: SEK 247 million
  • The liquidity buffer consists of the following high-quality liquid assets:
  • The total investment portfolio comprises liquid investments, of which SEK 354 million is denominated in SEK and SEK 12 million denominated in EUR.

• All bonds and certificates in the portfolio have a credit rating of AA+ with an average maturity of 109 days.

As of September 30, 2023 the liquidity coverage ratio amounted to 434 percent for Qliro AB, to be compared with the regulatory requirement of 100 percent. The liquidity coverage ratio measures a liquidity buffer of SEK 366 million, related to net outflows of SEK 84 million over a thirty-day period under stressed market conditions.

Note 11 Events after end of period

There were no significant events after the end of the period.

Alternative performance measures used by management and analysts to evaluate the company's progress, which are not specified or defined in IFRS or other applicable regulations.

Performance measures Definition Purpose
Return on equity, (%) Net income for the year/period, restated as a full
year value, as a percentage of average equity for two
measurement periods (opening and closing balance for the
period).
The measure is used to analyze profitability in relation to equity.
Deposits and borrowing from the public The period's closing balance for deposits and The purpose is to monitor the level of and growth in the deposit
business and to track the scope of external funding derived from
funding from the public in the Balance Sheet. deposits from the public.
Items affecting comparability Income and expenses that significantly affect comparability
over time because they do not by nature or size recur with
the same regularity as other items.
The company's management separates out items affecting
comparability in order to explain variations over time. Separation
of the items makes it easier for
readers of the financial reports to understand and evaluate
what management is doing when certain items, subtotals and
totals from the Income Statement are presented or used in other
performance measures.
C/I ratio, % Total expenses before credit losses as a percentage of The purpose is to provide an indication of the
total income. company's cost-effectiveness in relation to total income. Also
used in benchmark comparisons.
Net credit losses The period's expected credit losses on Balance Sheet items
as well as the period's established credit losses, net.
The purpose is to track the scale and trend for credit risks in
lending, and to explicitly do so for the scale of forecast-based
credit losses reducing net income for the period.
Credit loss level, % in relation to The period's credit losses, restated as a full-year value, The purpose is to provide a measure of credit losses in relation to
average lending net in relation to average net lending to the public for two
measurement periods (opening and closing balance for the
period).
net lending to the public. The measure is critical to the analysis of
credit risk between various periods and versus the competition.
Credit loss level Digital Banking Services,
% in relation to average lending Digital
Banking Services
The period's credit losses in Digital Banking Services,
restated as a full-year value, net in relation to average net
lending to the public in Digital Banking Services for two
measurement periods (opening and closing balance for the
period).
The purpose is to provide a measure of credit losses in relation to
net lending to the public. The measure is critical to the analysis of
credit risk between various periods and versus the competition.
Credit loss level, % in relation to
processed Pay Later volume 2)
The period's credit losses for Pay Later1), restated as a full
year value, net in relation to total capitalized volume.
The purpose is to provide a measure of credit losses in relation to processed Pay Later volumes 2).
The
measure is critical to the analysis of credit risk between various
periods and versus the competition.
Profit/loss for the period adjusted Net income for the period after tax adjusted for items Net income for the period is tracked to monitor total return, after
for items affecting comparability affecting comparability. all expenses and tax. Adjustment for items affecting comparability
improves the opportunity for evaluation and making comparisons
over time.
Net commission income Total commission income less commission expenses. Net commission income is monitored to track the progress of the
core business not attributable to lending and deposits. Largely
reflects the scope and profitability of lending commissions related
to Payment Solutions' products and other payment services.
Net commission income adjusted for
items affecting comparability
Total commission income less commission expenses
adjusted for items affecting comparability.
Net commission income adjusted for items affecting
comparability improves the opportunity for evaluation and making
comparisons over time.
Net interest income Total interest income less interest expenses. Net interest income is monitored to track the progress of the core
Net interest income adjusted for Total interest income less interest expenses adjusted for
items affecting comparability.
business related to lending and deposits.
Net interest income adjusted for items affecting comparability
improves the opportunity for evaluation and making comparisons
items affecting comparability over time.
Operating income Total income less administrative expenses, depreciation,
amortization and impairment of property, plant and
equipment and intangible assets, other operating expenses
and credit losses, net.
Operating profit is monitored to track the profitability of overall
operations, taking into account credit losses and all other
expenses except tax.
Operating income adjusted for items Total income less administrative expenses, depreciation,
amortization and impairment, other operating expenses and
Operating profit adjusted for items affecting comparability
improves the opportunity for evaluation and making comparisons
affecting comparability credit losses adjusted for items affecting comparability. over time.
Operating income less depreciation,
amortization and impairment of
property, plant and equipment and
intangible assets
Total operating income less depreciation, amortization and
impairment of tangible and intangible assets.
The purpose is to evaluate operating activities.
Total expenses before credit losses Total operating expenses, representing total administrative
expenses, depreciation, amortization and impairment of
property, plant and equipment and intangible assets, and
other expenses, in the period.
The purpose is to monitor the size of central expenses not
directly related to lending and commissions.
Total income Total net interest income, net commission income, net
profit/loss on financial transactions, and other income.
Total income is monitored to track progress of the core business
before employee benefits, depreciation and amortization, credit
losses and other central expenses. The measure depends primar
ily on the overall trend in net interest income and net commission
income.
Total expenses before credit losses Total operating expenses, representing total administrative
expenses, depreciation, amortization and impairment of
property, plant and equipment and intangible assets, and
other expenses, in the period.
The purpose is to monitor the size of central expenses not
directly related to lending and commissions.

1) Pay Later was termed Pay After Delivery (PAD) in previous reports

2) Pay Later volume was termed Pay After Delivery volume in previous reports

ALTERNATIVE PERFORMANCE MEASURES cont.

Performance measures Definition Purpose
Total income adjusted for items affecting
comparability (accrual of merchant
commission)
Total net interest income, net commission income, net
profit/loss on financial transactions, and other income,
adjusted for items affecting comparability.
Total income adjusted for items affecting comparability improves
the opportunity for evaluation and making comparisons over time.
Total income margin, % Total income restated as a full-year value, in relation to
average net lending to the public for two measurement
periods (opening and closing balance for the period).
The measure is used to analyze value creation and profitability in
relation to net lending to the public.
Lending to the public Loans receivable less provision for expected credit losses. Net lending to the public is a central driver of total income.

OPERATING PERFORMANCE MEASURES

Performance measures Definition Purpose
Number of connected merchants The number of brands using Qliro as a payment provider. The number of connected merchants is a central measure in the
analysis of the growth forecast for Pay Later volumes1).
Payment volume4) The total payment volume processed in Qliro's checkout,
including VAT for direct payments and Qliro's payment
products. Pay Now volumes4) + Pay Later volumes2).
The total payment volume for all payment methods offered
through the Payment Solutions segment. This volume plays a
key role in Qliro's earnings and the dynamics of the earnings
structure, as well as for the structure of the loan portfolio.
Pay Now volume 4) Total volume, including VAT, for direct payments (card, bank
transfer, Swish, Paypal, MobilePay, etc.).
The Pay Now volume4) is an important part of the business model,
enabling the company to offer customers an integrated solution
in Qliro's checkout, and is also a driver of total income.
Pay Later volume 2) Total volume of Qliro's payment products (invoice, BNPL or
part payment), including VAT.
Pay Later volume2) is a central driver of total income. The
measure is used as a complement to lending to the public to
capture the high turnover in the loan portfolio of the Payment
Solutions segment.
BNPL volumes Total purchases completed using different Pay Later
products, such as "buy now, pay later"," "flexible part
payments" and "fixed part payments". Invoicing is not
included in this performance measure.
BNPL volume is an important performance measure as it provides
insight into growth, credit risk, income and profitability.
Invoice volumes Total purchases completed using the invoicing product. Invoiced volume is an important performance measure as it
provides insight into growth, credit risk, income and profitability.
Pay Now transactions4) Number of transactions for direct payments (card, bank
transfer, Swish, Paypal, MobilePay, etc.).
Pay Now transactions4) are an important part of the business
model, enabling the company to offer customers an integrated
solution in Qliro's checkout, and are also a driver of total income.
Pay Later transactions3) The number of transactions using Qliro's payment products
(invoice, BNPL or part payment).
Pay Later transactions3) are a key driver of total income. The
measure is used as a complement to lending to the public to
capture the high turnover in the loan portfolio of the Payment
Solutions segment.
Average order value4) Total Pay Later volumes2) and Pay Now volumes4) in relation
to Pay Now transactions4) and Pay Later transactions3).
The average value of an order is an important performance
measure, which can be combined with other performance
measures to improve the understanding of the progress and
dynamics of earnings and the structure of the loan portfolio.
Average order value, Pay Now 4) Total Pay Now volumes4) in relation to Pay Now
transactions4).
The average value of an order is an important performance
measure, which can be combined with other performance
measures to improve the understanding of the progress and
dynamics of earnings.
Average order value, Pay Later 3,4) Total Pay Later volumes2) in relation to Pay Later
transactions3,4).
The average value of an order is an important performance
measure, which can be combined with other performance
measures to improve the understanding of the progress and
dynamics of earnings and the structure of the loan portfolio.
Payments Take Rate (% Total income in
relation to total payment volume) 4)
Total income / Payment volume4). This metric is used to analyze value creation and profitability in
relation to total volumes processed in Qliro's checkout.

OTHER PERFORMANCE MEASURES

Performance measures Definition Purpose
Common Equity Tier 1 capital ratio, % Regulation (EU) No. 575/2013.
The institution's Tier 1 capital level expressed as a
percentage of the risk exposure amount.
Regulatory requirement – A regulatory floor applies to the total
capital ratio to ensure that the institution has sufficient capital.
Liquidity Coverage Ratio (LCR) % Regulation (EU) No. 575/2013 and Regulation (EU) No.
2015/61.
The Liquidity Coverage Ratio comprises the high-quality
liquid assets that the institution holds divided by net liquidity
outflows during a 30 calendar day stress period.
Regulatory requirement - Legislators require the institution to
hold high-quality liquid assets to cover net liquidity outflows
during a 30 calendar day stress period to ensure that the
institution has sufficient capital.
Total capital ratio, % Regulation (EU) No. 575/2013.
The total capital ratio is the institution's own funds
expressed as a percentage of the total risk amount.
Regulatory requirement – A regulatory floor applies to the total
capital ratio to ensure that the institution has sufficient capital.

1) Pay Later was termed Pay After Delivery (PAD) in previous reports

2) Pay Later volume was termed Pay After Delivery volume in previous reports

3) Pay Later transactions were termed Pay After Delivery volume in previous reports

4) New KPIs Q1 2023

RECONCILIATION TABLES

for derivation of alternative performance measures

SEK million (unless otherwise stated) 2023
Jul-Sep
2022
Jul-Sep
2023
Jan-Sep
2022
Jan-Sep
Payment volume
Pay Now volume 2) 1,351 1,250 4,028 3,756
Pay Later volumes 1) 1,407 1,464 4,264 4,612
Payment volume2) 2,757 2,715 8,292 8,368
Return on equity, (%)
Total equity, opening balance 472 512 471 548
Total equity, closing balance 475 497 475 497
Average equity (OB+CB)/2 474 504 473 523
Profit/loss for the period 0.7 -21.8 2.6 -56.4
Average profit/loss for the period 12 month 2.8 -87.1 3.4 -75.1
Return on equity, (%) 0.6% -17.3% 0.7% -14.4%
Items affecting comparability
VAT correction - - - -4.9
Severance pay 2.3 - 2.3 2.1
Profitability project - 12.8 - 18.4
Legal fees - - - 2.5
Items affecting comparability 2.3 12.8 2.3 18.1
Cost/income ratio, %3)
Total expenses before credit losses -81.7 -103.6 -244.2 -294.3
Total income3) 112.6 102.3 332.1 304.4
C/I ratio, % 72.6% 101.3% 73.5% 96.7%
Credit loss level,%)3)
Lending to the public, opening balance 2,475 2,534 2,687 2,759
Lending to the public, closing balance 2,459 2,441 2,459 2,441
Average lending to the public (OB+CB)/2 2,467 2,487 2,573 2,600
Net credit losses3) -29.2 -25.6 -82.3 -79.5
Average net credit losses 12 month -116.9 -102.5 -109.7 -106.0
Credit loss level, % 4.7% 4.1% 4.3% 4.1%
Credit loss level, Digital Banking Services, %
Lending to the public, Digital Banking Services, opening balance 829 956 879 1,060
Lending to the public, Digital Banking Services, opening balance 795 910 795 910
Average lending to the public, Digital Banking Services (OB+CB)/2 812 933 837 985
Net credit losses -7.0 -6.4 -21.7 -19.0
Average net credit losses 12 month -28.1 -25.7 -29.0 -25.3
Credit loss level, Digital Banking Services, % 3.5% -2.8% 3.5% -2.6%
Credit loss level, % in relation to
processed Pay Later volume 1, 3)
Net credit losses Pay Later 1, 3) -22.2 -19.2 -60.6 -60.6
Processed Pay Later volume 1) 1,407 1,464 4,264 4,612
Credit loss level, % in relation to processed Pay Later volume 1) 1.6% 1.3% 1.4% 1.3%

RECONCILIATION TABLES cont.

SEK million (unless otherwise stated) 2023
Jul-Sep
2022
Jul-Sep
2023
Jan-Sep
2022
Jan-Sep
Payments Take-Rate (% Total income Payment Solutions in
relation to total payment volume)
Total income Payment Solutions 94.0 85.3 276.0 249.7
Payment volume 2,757 2,715 8,292 8,368
Payments Take-Rate (% Total income Payment Solutions in
relation to total payment volume)
3.4% 3.1% 3.3% 3.0%
Profit/loss for the period adjusted for items affecting
comparability
Profit/loss for the period 0.7 -21.8 2.6 -56.4
Items affecting comparability 2.3 12.8 2.3 18.1
Tax effect on items affecting comparability -0.5 -2.6 -0.5 -3.7
Profit/loss for the period adjusted for items affecting
comparability
2.5 -11.6 4.4 -42.0
Net commission income
Commission income 44.2 46.0 137.4 137.4
Commission expenses -1.7 -2.2 -5.9 -6.2
Net commission income 42.4 43.8 131.5 131.1
Operating income less depreciation, amortization and impairment
of property, plant and equipment and intangible assets
Operating income 1.7 -26.9 5.6 -69.3
Depreciation/amortization and impairment of property,
plant and equipment and intangible assets
18.1 31.4 53.6 81.7
Operating income less depreciation, amortization and impairment
of property, plant and equipment and intangible assets
19.8 4.5 59.2 12.4
Operating income adjusted for items affecting comparability
Operating income 1.7 -26.9 5.6 -69.3
Items affecting comparability 2.3 12.8 2.3 18.1
Operating income adjusted for items
affecting comparability 3.9 -14.1 7.8 -51.2
Total income3) 112.6 102.3 332.1 304.4
of which Payment Solutions3) 94.0 85.3 276.0 249.7
of which Digital Banking Services 18.6 17.0 56.1 54.7
Total income margin, % 3)
Lending to the public, opening balance 2,475 2,534 2,687 2,759
Lending to the public, closing balance 2,459 2,441 2,459 2,441
Average lending to the public (OB+CB)/2 2,467 2,487 2,573 2,600
Total income 112.6 102.3 332.1 304.4
Average income 12 months 450.2 409.2 442.8 405.9
Total income margin, % 18.3% 16.5% 17.2% 15.6%
Lending to the public 2,459 2,441 2,459 2,441
of which Payment Solutions 1,664
795
1,531
910
1,664
795
1,531
910
of which Digital Banking Services

1) Pay Later was termed Pay After Delivery (PAD) in previous reports

2) New performance measure

3) Key figures from the previous year have been recalculated, see Note 1, p. 19

THE BOARD'S ASSURANCE

The Board of Directors and the CEO give their assurance that the Interim Report provides a fair summary of the operations, position and earnings of Qliro AB, and describes the material risks and uncertainties faced by the company and it's subsidiaries.

Stockholm, October 25, 2023

Patrik Enblad Chairman

Alexander Antas Board member

Mikael Kjellman Board member

Lennart Francke Board member

Helena Nelson Board member

Christoffer Rutgersson CEO

REVIEW REPORT

To the Board of Directors of Qliro AB (publ.) Corp. id. 556962-2441

INTRODUCTION

We have reviewed the condensed interim financial information (interim report) of Qliro AB (publ.) as of 30 September 2023 and the nine-month period then ended. The Board of Directors and the Managing Director are responsible for the preparation and presentation of this interim report in accordance with IAS 34 and the Annual Accounts Act for Credit Institutions and Securities Companies. Our responsibility is to express a conclusion on this interim report based on our review.

SCOPE OF REVIEW

We conducted our review in accordance with International Standard on Review Engagements ISRE 2410 Review of Interim Financial Information Performed by the Independent Auditor of the Entity. A review of interim financial information consists of making inquiries, primarily of persons responsible for financial and accounting matters, and applying analytical and other review procedures. A review is substantially less in scope than an audit conducted in accordance with International Standards on Auditing and other generally accepted auditing practices and

consequently does not enable us to obtain assurance that we would become aware of all significant matters that might be identified in an audit. Accordingly, we do not express an audit opinion.

CONCLUSION

Based on our review, nothing has come to our attention that causes us to believe that the interim report is not prepared, in all material respects, for the Group in accordance with IAS 34 and the Annual Accounts Act for Credit Institutions and Securities Companies, and for the Parent Company in accordance with the Annual Accounts Act for Credit Institutions and Securities Companies.

Stockholm 25 October 2023

KPMG AB

Mårten Asplund Authorized Public Accountant

TELEPHONE CONFERENCE

Media, analysts and investors are invited to participate in a telephone conference on October 25 at 10 a.m. (CEST) when CEO Christoffer Rutgersson and CFO Robert Stambro will present the results of operations.

After the presentation there will be a Q&A session.

PARTICIPATE VIA TELEPHONE CONFERENCE:

https://conference.financialhearings.com/teleconference/?id=5007083

PARTICIPATE VIA WEBCAST:

https://ir.financialhearings.com/qliro-q3-report-2023

The presentation and webcast will be published at: https://www.qliro.com/sv-se/investor-relations/presentations/

Financial calendar 2024

February 8, 2024 Year-end report April 19, 2024 Annual Report April 27, 2024 Interim Report Q1 May 17, 2024 Annual General Meeting July 17, 2024 Interim Report Q2 October 25, 2024 Interim Report Q3

For more information, please contact:

i[email protected]

The financial reports are also published at: www.qliro.com/en-se/investor-relations

Qliro AB Registered Office: Stockholm Corporate ID no. 556962-2441 Postal address: Box 195 25, SE-104 32 Stockholm Visiting address: Sveavägen 151, SE-113 46 Stockholm

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