Foreign Filer Report • Feb 20, 2025
Foreign Filer Report
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For the month of February 2025 (Report No. 2)
Commission File Number: 0-27466
NICE LTD.
(Translation of Registrant's Name into English)
13 Zarchin Street, P.O. Box 690, Ra'anana 4310602, Israel (Address of Principal Executive Offices)
Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1): ____
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7): ____
THE GAAP FINANCIAL STATEMENTS ATTACHED TO THE PRESS RELEASE ATTACHED HERETO AS EXHIBIT 99.1 OF THIS REPORT ON FORM 6-K ARE HEREBY INCORPORATED BY REFERENCE INTO NICE LTD.`S ("NICE") REGISTRATION STATEMENTS ON FORM S-8 (REGISTRATION STATEMENT NOS. 333-166364, 333-168100, 333-171165, 333-162795, 333-162110, 333-06784, 333-08146, 333-11842, 333-09350, 333-11154, 333-111112, 333-111113, 333-134355, 333- 144589, 333-145981, 333-153230, 333-177510, 333-179408, 333-181375, 333-191176, 333-199904, 333-210341, 333-210343, 333- 210344, 333-214584, 333-226930, 333-228911, 333-249186 and 333-270969), AND TO BE A PART THEREOF FROM THE DATE ON WHICH THIS REPORT IS SUBMITTED, TO THE EXTENT NOT SUPERSEDED BY DOCUMENTS OR REPORTS SUBSEQUENTLY FILED OR FURNISHED.
This Report on Form 6-K of NICE consists of the following documents, which are attached hereto and incorporated by reference herein:
99.1 Press Release: NICE Reports 25% Year-Over-Year Cloud Revenue Growth for the Full-Year 2024, Dated February 20, 2025.
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized.
By: /s/ Noa Farkas Gluck Name: Noa Farkas Gluck Title: Head of Corporate Legal
Dated: February 20, 2025
99.1 Press Release: NICE Reports 25% Year-Over-Year Cloud Revenue Growth for the Full-Year 2024, Dated February 20, 2025.

Hoboken, New Jersey, February 20, 2025 - NICE (NASDAQ: NICE) today announced results for the fourth quarter and the full year ended December 31, 2024, as compared to the corresponding periods of the previous year.
| GAAP | Non-GAAP |
|---|---|
| Total revenue was \$721.6 million and increased 16% |
Total revenue was \$721.6 million and increased 16% |
| Cloud revenue was \$533.9 million and increased 24% |
Cloud revenue was \$533.9 million and increased 24% |
| Operating income was \$154.3 million and increased 26% |
Operating income was \$227.3 million and increased 22% |
| Operating margin was 21.4% compared to 19.7% last year | Operating margin was 31.5% compared to 30.0% last year |
| Diluted EPS was \$1.54 and increased 24% |
Diluted EPS was \$3.02 and increased 28% |
| Operating cash flow was \$249.5 million and increased 38% |
| GAAP | Non-GAAP |
|---|---|
| Total revenue was \$2,735.3 million and increased 15% |
Total revenue was \$2,735.3 million and increased 15% |
| Cloud revenue was \$1,984.2 million and increased 25% |
Cloud revenue was \$1,984.2 million and increased 25% |
| Operating income was \$546.0 million and increased 25% |
Operating income was \$849.6 million and increased 21% |
| Operating margin was 20.0% compared to 18.3% last year | Operating margin was 31.1% compared to 29.6% last year |
| Diluted EPS was \$6.76 and increased 32% |
Diluted EPS was \$11.12 and increased 27% |
| Operating cash flow was \$832.6 million and increased 48% |
"We're pleased to report a strong finish to 2024 capped off by an exceptional fourth quarter with double digit growth in total revenue, cloud revenue and further acceleration of our industry leading profitability," said Scott Russell, CEO of NICE. "Our full-year 2024 strong top line results were fueled by a 25% year-over-year growth in cloud revenue, which reached \$2 billion. Further, our leadership in CX AI was exemplified by the strong adoption of our advanced AI solutions which were included in 97% of our large enterprise CXone Mpower deals over \$1 million ARR. Our profitability reached new heights with a 150-basis point increase in our non-GAAP operating margin, climbing to 31.1%. Additionally, our outstanding operating cash flow growth in 2024, which increased 48% year-over-year to \$833 million, positions us with a significant competitive advantage to drive future organic and inorganic expansion."
Mr. Russell continued, "AI is revolutionizing the CX industry, and CXone Mpower's agentic AI is unlocking new levels of growth by delivering further efficiency and exceptional customer experiences. I joined NICE for its undisputed leadership and its unique ability to seize this growth opportunity. We will put our industry-leading platforms front and center, we will lead the CX-AI revolution and we will further scale through expansion of our ecosystem. Our decades of deep CX domain expertise, industry-leading AI platform, relentless innovation and great financial strength strongly positions us to capitalize on the opportunities ahead and accelerate into the future."
Fourth quarter 2024 total revenues increased 16% year over year to \$721.6 million compared to \$623.2 million for the fourth quarter of 2023.
Full year 2024 total revenues increased 15% to \$2,735.3 million compared to \$2,377.5 million for the full year 2023.
Fourth quarter 2024 gross profit was \$489.2 million compared to \$422.3 million for the fourth quarter of 2023 . Fourth quarter 2024 gross margin was 67.8% compared to 67.8% for the fourth quarter of 2023. Full year 2024 gross profit was \$1,825.7 million compared to \$1,609.3 million for the full year 2023. Full year 2024 gross margin was 66.7% compared to 67.7% for the full year 2023.
Fourth quarter 2024 operating income increased 26% to \$154.3 million compared to \$122.7 million for the fourth quarter of 2023. Fourth quarter 2024 operating margin was 21.4% compared to 19.7% for the fourth quarter of 2023. Full year 2024 operating income was \$546.0 million compared to \$435.2 million for the full year 2023. Full year 2024 operating margin was 20.0% compared to 18.3% for the full year 2023.
Fourth quarter 2024 net income increased 22% to \$99.5 million compared to \$81.7 million for the fourth quarter of 2023. Fourth quarter 2024 net income margin was 13.8% compared to 13.1% for the fourth quarter of 2023. Full year 2024 net income was \$442.6 million compared to \$338.3 million for the full year 2023. Full year 2024 net income margin was 16.2% compared to 14.2% for the full year 2023.
Fully diluted earnings per share for the fourth quarter of 2024 increased 24% to \$1.54 compared to \$1.24 in the fourth quarter of 2023.
Fully diluted earnings per share for the full year 2024 increased 32% to \$6.76 compared to \$5.11 for the full year 2023.
Fourth quarter 2024 operating cash flow was \$249.5 million and full year 2024 operating cash flow was \$832.6 million. In the fourth quarter 2024, \$95.2 million was used for share repurchases and for the full year 2024, \$369.2 million were used for share repurchases.
As of December 31, 2024, total cash and cash equivalents, and short-term investments were \$1,621.7 million. Our debt, was \$458.8 million, resulting in net cash and investments of \$1,162.9 million.
Fourth quarter 2024 non-GAAP total revenues increased 16% to \$721.6 million compared to \$623.2 million for the fourth quarter of 2023.
Full year 2024 non-GAAP total revenues increased 15% to \$2,735.3 million compared to \$2,377.5 million for the full year 2023.
Fourth quarter 2024 non-GAAP gross profit increased to \$515.3 million compared to \$448.2 million for the fourth quarter of 2023. Fourth quarter 2024 non-GAAP gross margin was 71.4% compared to 71.9% for the fourth quarter of 2023. Full year 2024 gross profit was \$1,942.7 million compared to \$1,708.8 million for the full year 2023. Full year 2024 non-GAAP gross margin was 71.0% compared to 71.9% for the full year 2023.
Fourth quarter 2024 non-GAAP operating income increased 22% to \$227.3 million compared to \$186.9 million for the fourth quarter of 2023. Fourth quarter 2024 non-GAAP operating margin was 31.5% compared to 30.0% for the fourth quarter of 2023.
Full year 2024 non-GAAP operating income increased 21% to \$849.6 million compared to \$703.8 million for the full year 2023. Full year 2024 non-GAAP operating margin was 31.1% compared to 29.6% for the full year 2023.
Fourth quarter 2024 non-GAAP net income increased 26% to \$195.8 million compared to \$154.9 million for the fourth quarter of 2023. Fourth quarter 2024 non-GAAP net income margin totaled 27.1% compared to 24.9% for the fourth quarter of 2023.
Full year 2024 non-GAAP net income increased 25% to \$728.4 million compared to \$582.7 million for the full year 2023. Full year 2024 non-GAAP net income margin was 26.6% compared to 24.5% for the full year 2023.
Fourth quarter 2024 non-GAAP fully diluted earnings per share increased 28% to \$3.02 compared to \$2.36 for the fourth quarter of 2023.
Full year 2024 non-GAAP fully diluted earnings per share increased 27% to \$11.12 compared to \$8.79 for the full year 2023.
First-quarter 2025 non-GAAP total revenues are expected to be in a range of \$693 million to \$703 million, representing 6% year over year growth at the midpoint.
First-quarter 2025 non-GAAP fully diluted earnings per share are expected to be in a range of \$2.78 to \$2.88, representing 10% year over year growth at the midpoint.
Full-year 2025 non-GAAP total revenues are expected to be in a range of \$2,918 million to \$2,938 million, representing 7% year over year growth at the midpoint.
Full-year 2025 non-GAAP fully diluted earnings per share are expected to be in a range of \$12.13 to \$12.33, representing 10% year over year growth at the midpoint.
The above full year 2025 guidance includes the expectation of 12% year over year growth in cloud revenue.
NICE management will host its earnings conference call today, February 20, 2025, at 8:30 AM ET, 13:30 GMT, 15:30 Israel, to discuss the results and the company's outlook. A live webcast and replay will be available on the Investor Relations page of the Company's website. To access, please register by clicking here: https://www.nice.com/investor-relations/upcoming-event.
Non-GAAP financial measures are included in this press release. Non-GAAP financial measures consist of GAAP financial measures adjusted to exclude share-based compensation, amortization of acquired intangible assets, acquisition related and other expenses, amortization of discount on debt and loss from extinguishment of debt and the tax effect of the Non-GAAP adjustments.
The Company believes that these Non-GAAP financial measures, used in conjunction with the corresponding GAAP measures, provide investors with useful supplemental information about the financial performance of our business. We believe Non-GAAP financial measures are useful to investors as a measure of the ongoing performance of our business. Our management regularly uses our supplemental Non-GAAP financial measures internally to understand, manage and evaluate our business and to make financial, strategic and operating decisions. These Non-GAAP measures are among the primary factors management uses in planning for and forecasting future periods. Our Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with our consolidated financial statements prepared in accordance with GAAP. These Non-GAAP financial measures may differ materially from the Non-GAAP financial measures used by other companies. Reconciliation between results on a GAAP and Non-GAAP basis is provided in a table immediately following the Consolidated Statements of Income. The Company provides guidance only on a Non-GAAP basis. A reconciliation of guidance from a GAAP to Non-GAAP basis is not available due to the unpredictability and uncertainty associated with future events that would be reported in GAAP results and would require adjustments between GAAP and Non-GAAP financial measures, including the impact of future possible business acquisitions. Accordingly, a reconciliation of the guidance based on Non-GAAP financial measures to corresponding GAAP financial measures for future periods is not available without unreasonable effort.
With NICE (Nasdaq: NICE), it's never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world's #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com
Marty Cohen, +1 551 256 5354, [email protected], ET Omri Arens, +972 3 763-0127, [email protected], CET
Christopher Irwin-Dudek, +1 201 561 4442, [email protected], ET
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE. All other marks are trademarks of their respective owners. For a full list of NICE' marks, please see: http://www.nice.com/nice-trademarks.
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. In some cases, forward-looking statements may be identified by words such as "believe", "expect", "seek", "may", "will", "intend", "should", "project", "anticipate", "plan", and similar expressions. Forward-looking statements are based on the current beliefs, expectations and assumptions of the Company's management regarding the future of the Company's business, performance, future plans and strategies, projections, anticipated events and trends, the economic environment, and other future conditions. Examples of forward-looking statements include guidance regarding the Company's revenue and earnings and the growth of our cloud, analytics and artificial intelligence business.
Forward looking statements are inherently subject to significant uncertainties, contingencies, and risks, including, economic, competitive and other factors, which are difficult to predict and many of which are beyond the control of management. The Company cautions that these statements are not guarantees of future performance, and investors should not place undue reliance on them. There are or will be important known and unknown factors and uncertainties that could cause actual results to differ materially from those expressed or implied in the forward-looking statements. These factors, include, but are not limited to, risks associated with changes in economic and business conditions, competition, successful execution of the Company's growth strategy, success and growth of the Company's cloud Software-as-a-Service business, difficulties in making additional acquisitions or effectively integrating acquired operations, products, technologies and personnel, the Company's dependency on third-party cloud computing platform providers, hosting facilities and service partners, rapidly changing technology, cyber security attacks or other security breaches against the Company, privacy concerns and legislation impacting the Company's business, changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, such as the impact of conflicts in the Middle East, that may disrupt our business and the global economy and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the "SEC").
You are encouraged to carefully review the section entitled "Risk Factors" in our latest Annual Report on Form 20-F and our other filings with the SEC for additional information regarding these and other factors and uncertainties that could affect our future performance. The forward-looking statements contained in this press release speak only as of the date hereof, and the Company undertakes no obligation to update or revise them, whether as a result of new information, future developments or otherwise, except as required by law.
U.S. dollars in thousands
| December 31, 2024 |
December 31, 2023 |
|||
|---|---|---|---|---|
| Unaudited | Audited | |||
| ASSETS | ||||
| CURRENT ASSETS: | ||||
| Cash and cash equivalents | \$ 481,712 |
\$ 511,795 |
||
| Short-term investments | 1,139,996 | 896,044 | ||
| Trade receivables | 643,985 | 585,154 | ||
| Debt hedge option | - | 121,922 | ||
| Prepaid expenses and other current assets | 239,080 | 197,967 | ||
| Total current assets | 2,504,773 | 2,312,882 | ||
| LONG-TERM ASSETS: | ||||
| Property and equipment, net | 185,292 | 174,414 | ||
| Deferred tax assets | 219,232 | 178,971 | ||
| Other intangible assets, net | 231,346 | 305,501 | ||
| Operating lease right-of-use assets | 93,083 | 104,565 | ||
| Goodwill | 1,849,668 | 1,821,969 | ||
| Prepaid expenses and other long-term assets | 212,512 | 219,332 | ||
| Total long-term assets | 2,791,133 | 2,804,752 | ||
| TOTAL ASSETS | \$ 5,295,906 |
\$ 5,117,634 |
||
| LIABILITIES AND SHAREHOLDERS' EQUITY | ||||
| CURRENT LIABILITIES: | ||||
| Trade payables | \$ 110,603 |
\$ 66,036 |
||
| Deferred revenues and advances from customers | 299,367 | 302,649 | ||
| Current maturities of operating leases | 12,554 | 13,747 | ||
| Debt | 458,791 | 209,229 | ||
| Accrued expenses and other liabilities | 593,109 | 528,660 | ||
| Total current liabilities | 1,474,424 | 1,120,321 | ||
| LONG-TERM LIABILITIES: | ||||
| Deferred revenues and advances from customers | 66,289 | 52,458 | ||
| Operating leases | 92,258 | 102,909 | ||
| Deferred tax liabilities | 1,965 | 8,596 | ||
| Debt | - | 457,081 | ||
| Other long-term liabilities | 57,807 | 21,769 | ||
| Total long-term liabilities | 218,319 | 642,813 | ||
| SHAREHOLDERS' EQUITY | ||||
| Nice Ltd's equity | 3,589,742 | 3,341,132 | ||
| Non-controlling interests | 13,421 | 13,368 | ||
| Total shareholders' equity | 3,603,163 | 3,354,500 | ||
| TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY | \$ 5,295,906 |
\$ 5,117,634 |
U.S. dollars in thousands (except per share amounts)
| Quarter ended | December 31, | Year to date December 31, |
|||||||
|---|---|---|---|---|---|---|---|---|---|
| 2024 | 2023 | 2024 | 2023 | ||||||
| Unaudited | Audited | Unaudited | Audited | ||||||
| Revenue: | |||||||||
| Cloud | \$ | 533,947 | \$ | 428,986 | \$ 1,984,160 | \$ 1,581,825 | |||
| Services | 149,650 | 162,365 | 596,031 | 641,387 | |||||
| Product | 38,003 | 31,841 | 155,081 | 154,296 | |||||
| Total revenue | 721,600 | 623,192 | 2,735,272 | 2,377,508 | |||||
| Cost of revenue: | |||||||||
| Cloud | 180,110 | 146,510 | 699,713 | 553,654 | |||||
| Services | 47,009 | 48,674 | 184,410 | 188,890 | |||||
| Product | 5,267 | 5,694 | 25,401 | 25,629 | |||||
| Total cost of revenue | 232,386 | 200,878 | 909,524 | 768,173 | |||||
| Gross profit | 489,214 | 422,314 | 1,825,748 | 1,609,335 | |||||
| Operating expenses: | |||||||||
| Research and development, net | 94,753 | 81,119 | 360,607 | 322,708 | |||||
| Selling and marketing | 176,813 | 154,500 | 642,251 | 599,114 | |||||
| General and administrative | 63,336 | 64,030 | 276,936 | 252,286 | |||||
| Total operating expenses | 334,902 | 299,649 | 1,279,794 | 1,174,108 | |||||
| Operating income | 154,312 | 122,665 | 545,954 | 435,227 | |||||
| Financial expenses (income) and other, net | (16,938) | 2,635 | (58,872) | (22,473) | |||||
| Income before tax | 171,250 | 120,030 | 604,826 | 457,700 | |||||
| Taxes on income | 71,741 | 38,378 | 162,238 | 119,399 | |||||
| Net income | \$ | 99,509 | \$ | 81,652 | \$ | 442,588 | \$ | 338,301 | |
| Earnings per share: | |||||||||
| Basic Diluted |
\$ \$ |
1.56 1.54 |
\$ \$ |
1.29 1.24 |
\$ \$ |
6.97 6.76 |
\$ \$ |
5.32 5.11 |
|
| Weighted average shares outstanding: | |||||||||
| Basic | 63,720 | 63,283 | 63,483 | 63,590 | |||||
| Diluted | 64,802 | 65,749 | 65,506 | 66,265 |
CONSOLIDATED CASH FLOW STATEMENTS
| Quarter ended December 31, |
Year to date December 31, |
||||
|---|---|---|---|---|---|
| 2024 Unaudited |
2023 Audited |
2024 Unaudited |
2023 Audited |
||
| Operating Activities | |||||
| Net income | \$ 99,509 |
\$ 81,652 |
\$ 442,588 | \$ 338,301 | |
| Adjustments to reconcile net income to net cash provided by operating activities: | |||||
| Depreciation and amortization | 48,776 | 41,212 | 205,020 | 167,360 | |
| Share-based compensation | 48,185 | 46,170 | 182,067 | 176,658 | |
| Amortization of premium and discount and accrued interest on marketable securities | (3,135) | 436 | (9,861) | 2,480 | |
| Deferred taxes, net | (1,312) | (35,833) | (40,261) | (66,620) | |
| Changes in operating assets and liabilities: | |||||
| Trade Receivables, net | (20,993) | (16,572) | (61,025) | (34,292) | |
| Prepaid expenses and other current assets | (2,625) | 95,413 | 25,040 | 73,052 | |
| Operating lease right-of-use assets | 3,025 | 3,833 | 12,951 | 12,518 | |
| Trade payables | 39,319 | 2,642 | 43,965 | 3,426 | |
| Accrued expenses and other current liabilities | 63,507 | (27,012) | 41,952 | (55,703) | |
| Deferred revenue | (19,138) | (6,285) | 3,049 | (45,947) | |
| Realized loss on marketable securities, net | - | 12,271 | - | 12,271 | |
| Operating lease liabilities | (2,767) | 441 | (13,291) | (11,100) | |
| Amortization of discount on long-term debt | 430 | 1,166 | 1,834 | 4,615 | |
| Loss from extinguishment of debt | - | 16 | - | 53 | |
| Change in fair value of contingent consideration | (3,054) | (18,258) | (3,054) | (18,258) | |
| Other | (205) | (796) | 1,667 | 2,616 | |
| Net cash provided by operating activities | 249,522 # |
180,496 # |
832,641 | 561,430 | |
| Investing Activities | |||||
| Purchase of property and equipment | (7,567) | (6,079) | (34,962) | (29,205) | |
| Purchase of Investments | (362,822) | (29,620) | (938,154) | (230,263) | |
| Proceeds from Investments | 77,086 | 129,006 | 705,332 | 436,044 | |
| Capitalization of internal use software costs | (16,819) | (13,868) | (64,805) | (54,974) | |
| Payments for business acquisitions, net of cash acquired | (20,309) | (396,780) | (64,816) | (415,185) | |
| Net cash provided used in investing activities | (330,431) | (317,341) | (397,405) | (293,583) | |
| Financing Activities | |||||
| Proceeds from issuance of shares upon exercise of options | 723 | 803 | 3,063 | 2,570 | |
| Purchase of treasury shares | (95,156) | (69,026) | (369,196) | (288,443) | |
| Dividends paid to noncontrolling interest | (355) | (291) | (3,036) | (1,771) | |
| Repayment of debt | - | (1,071) | (87,435) | (2,628) | |
| Net cash used in financing activities | (94,788) # |
(69,585) # |
(456,604) | (290,272) | |
| Effect of exchange rates on cash and cash equivalents | (8,174) | 3,754 | (6,914) | 2,643 | |
| Net change in cash, cash equivalents and restricted cash | (183,871) | (202,676) | (28,282) | (19,782) | |
| Cash, cash equivalents and restricted cash, beginning of period | \$ 668,903 | \$ 715,990 | \$ 513,314 | \$ 533,096 | |
| Cash, cash equivalents and restricted cash, end of period | \$ 485,032 | \$ 513,314 | \$ 485,032 | \$ 513,314 | |
| Reconciliation of cash, cash equivalents and restricted cash reported in the consolidated balance sheet: | |||||
| \$ 481,712 | \$ 511,795 | \$ 481,712 | \$ 511,795 | ||
| Cash and cash equivalents | |||||
| Restricted cash included in other current assets | \$ 3,320 |
\$ 1,519 |
\$ 3,320 |
\$ 1,519 |
|
| Total cash, cash equivalents and restricted cash shown in the statement of cash flows | \$ 485,032 | \$ 513,314 | \$ 485,032 | \$ 513,314 |
U.S. dollars in thousands (except per share amounts)
| Quarter ended December 31, |
Year to date December 31, |
|||||
|---|---|---|---|---|---|---|
| GAAP revenues | 2024 \$ 721,600 |
2023 \$ 623,192 |
2024 \$ 2,735,272 |
2023 \$ 2,377,508 |
||
| Non-GAAP revenues | \$ 721,600 |
\$ 623,192 |
\$ 2,735,272 | \$ 2,377,508 | ||
| GAAP cost of revenue | \$ 232,386 |
\$ 200,878 |
\$ 909,524 |
\$ 768,173 |
||
| Amortization of acquired intangible assets on cost of cloud | (19,592) | (17,935) | (93,370) | (75,667) | ||
| Amortization of acquired intangible assets on cost of product Cost of cloud revenue adjustment (1,2) |
- (3,520) |
(255) (4,605) |
(410) (12,549) |
(1,021) (10,965) |
||
| Cost of services revenue adjustment (1) | (2,966) | (3,142) | (10,472) | (11,906) | ||
| Cost of product revenue adjustment (1) | (18) | 15 | (108) | 121 | ||
| Non-GAAP cost of revenue | \$ 206,290 |
\$ 174,956 |
\$ 792,615 |
\$ 668,735 |
||
| GAAP gross profit Gross profit adjustments |
\$ 489,214 26,096 |
\$ 422,314 25,922 |
\$ 1,825,748 116,909 |
\$ 1,609,335 99,438 |
||
| Non-GAAP gross profit | \$ 515,310 |
\$ 448,236 |
\$ 1,942,657 | \$ 1,708,773 | ||
| GAAP operating expenses | \$ 334,902 |
\$ 299,649 |
\$ 1,279,794 | \$ 1,174,108 | ||
| Research and development (1,2) | (6,461) | (6,997) | (28,822) | (31,402) | ||
| Sales and marketing (1,2) General and administrative (1,2) |
(15,565) (21,628) |
(11,515) (34,588) |
(57,891) (81,042) |
(48,048) (92,291) |
||
| Amortization of acquired intangible assets | (6,263) | (3,506) | (22,087) | (15,757) | ||
| Valuation adjustment on acquired deferred commission | - | 22 | 24 | 128 | ||
| Change in fair value of contingent consideration | 3,054 | 18,258 | 3,054 | 18,258 | ||
| Non-GAAP operating expenses | \$ 288,039 |
\$ 261,323 |
\$ 1,093,030 | \$ 1,004,996 | ||
| GAAP financial and other income, net | \$ (16,938) |
\$ 2,635 |
\$ (58,872) |
\$ (22,473) |
||
| Amortization of discount and loss of extinguishment on debt | (430) | (1,182) | (1,834) | (4,668) | ||
| Realized loss on marketable securities, net | - | (12,271) | - | (12,271) | ||
| Change in fair value of contingent consideration | - | - | (115) | (817) | ||
| Non-GAAP financial and other income, net | (17,368) | (10,818) | (60,821) | (40,229) | ||
| GAAP taxes on income | \$ 71,741 |
\$ 38,378 |
\$ 162,238 |
\$ 119,399 |
||
| Tax adjustments re non-GAAP adjustments | (22,878) | 4,464 | 19,787 | 41,937 | ||
| Non-GAAP taxes on income | \$ 48,863 |
\$ 42,842 |
\$ 182,025 |
\$ 161,336 |
||
| GAAP net income | \$ 99,509 |
\$ 81,652 |
\$ 442,588 |
\$ 338,301 |
||
| Amortization of acquired intangible assets | 25,855 | 21,696 | 115,867 | 92,445 | ||
| Valuation adjustment on acquired deferred commission | - | (22) | (24) | (128) | ||
| Share-based compensation (1) | 49,720 | 47,298 | 187,717 | 180,504 | ||
| Acquisition related expenses (2) | 438 | 13,534 | 3,167 | 13,987 | ||
| Amortization of discount and loss of extinguishment on debt Realized loss on marketable securities, net |
430 - |
1,182 12,271 |
1,834 - |
4,668 12,271 |
||
| Change in fair value of contingent consideration | (3,054) | (18,258) | (2,939) | (17,441) | ||
| Tax adjustments re non-GAAP adjustments | 22,878 | (4,464) | (19,787) | (41,937) | ||
| Non-GAAP net income | \$ 195,776 |
\$ 154,889 |
\$ 728,423 |
\$ 582,670 |
||
| GAAP diluted earnings per share | \$ 1.54 |
\$ 1.24 |
\$ 6.76 |
\$ 5.11 |
||
| Non-GAAP diluted earnings per share | \$ 3.02 |
\$ 2.36 |
\$ 11.12 |
\$ 8.79 |
||
| Shares used in computing GAAP diluted earnings per share | 64,802 | 65,749 | 65,506 | 66,265 | ||
| Shares used in computing non-GAAP diluted earnings per share | 64,802 | 65,749 | 65,506 | 66,265 |
U.S. dollars in thousands
| Quarter ended December 31, |
Year to date December 31, |
|||||
|---|---|---|---|---|---|---|
| 2024 | 2023 | 2024 | 2023 | |||
| Cost of cloud revenue | \$ 3,520 |
\$ 4,605 |
\$ 12,487 |
\$ 10,965 |
||
| Cost of services revenue | 2,966 | 3,142 | 10,472 | 11,906 | ||
| Cost of product revenue | 18 | (15) | 108 | (121) | ||
| Research and development | 6,461 | 6,997 | 28,492 | 31,402 | ||
| Sales and marketing | 15,554 | 11,515 | 57,230 | 48,023 | ||
| General and administrative | 21,201 | 21,054 | 78,928 | 78,329 | ||
| \$ 49,720 |
\$ 47,298 |
\$ 187,717 |
\$ 180,504 |
| Quarter ended December 31, |
Year to date December 31, |
|||||
|---|---|---|---|---|---|---|
| 2024 | 2023 | 2024 | 2023 | |||
| Cost of cloud revenue | \$ - |
\$ | - | \$ 62 |
\$ | - |
| Research and development | - | - | 330 | - | ||
| Sales and marketing | 11 | - | 661 | 25 | ||
| General and administrative | 427 | 13,534 | 2,114 | 13,962 | ||
| \$ 438 |
\$ | 13,534 | \$ 3,167 |
\$ | 13,987 |
Quarter ended Year to date December 31, December 31, 2024 2023 2024 2023 Unaudited Audited Unaudited Audited GAAP net income \$ 99,509 \$ 81,652 \$ 442,588 \$ 338,301 Non-GAAP adjustments: Depreciation and amortization 48,776 41,212 205,020 167,360 Share-based Compensation 48,185 46,170 182,067 176,658 Financial and other expense/ (income), net (16,938) 2,635 (58,872) (22,473) Acquisition related expenses 438 13,534 3,167 13,987 Change in fair value of contingent consideration (3,054) (18,258) (3,054) (18,258) Valuation adjustment on acquired deferred commission - (22) (24) (128) Taxes on income 71,741 38,378 162,238 119,399 Non-GAAP EBITDA \$ 248,657 \$ 205,301 \$ 933,130 \$ 774,846
U.S. dollars in thousands
| Quarter ended December 31, |
Year to date December 31, |
|||||
|---|---|---|---|---|---|---|
| 2024 | 2023 | 2024 | 2023 | |||
| Unaudited | Audited | Unaudited | Audited | |||
| Free cash flow (a) | \$ | \$ | \$ | \$ | ||
| Net cash provided by operating activities | 249,522 | 180,496 | 832,641 | 561,430 | ||
| Purchase of property and equipment | (7,567) | (6,079) | (34,962) | (29,205) | ||
| Capitalization of internal use software costs | (16,819) | (13,868) | (64,805) | (54,974) | ||
| Free Cash Flow | \$ | \$ | \$ | \$ | ||
| 225,136 | 160,549 | 732,874 | 477,251 |
(a) Free cash flow from continuing operations is defined as operating cash flows from continuing operations less capital expenditures of the continuing operations and less capitalization of internal use software costs.

הובוקן , ניו ג'רזי , 20 בפברואר, 2025 – נייס )נאסד"ק: NICE )פרסמה היום את התוצאות לרבעון הרביעי ולשנה המלאה של 2024 בהשוואה לתקופה המקבילה אשתקד.
| GAAP | Non-GAAP |
|---|---|
| ל 16% | ל 16% |
| ר, גידול ש | ר, גידול ש |
| מיליון דול | מיליון דול |
| של 721.6 | של 721.6 |
| ת | ת |
| סך הכנסו | סך הכנסו |
| ל 24% | ל 24% |
| ר, גידול ש | ר, גידול ש |
| מיליון דול | מיליון דול |
| 533.9 | 533.9 |
| בסך | בסך |
| ענן | ענן |
| הכנסות מ | הכנסות מ |
| 26% | 22% |
| גידול של | גידול של |
| ר, | ר, |
| מיליון דול | מיליון דול |
| של 154.3 | של 227.3 |
| ולי | ולי |
| רווח תפע | רווח תפע |
| אשתקד | אשתקד |
| 19.7% | 30.0% |
| עומת | עומת |
| 21.4% ל | 31.5% ל |
| של | של |
| ח תפעולי | ח תפעולי |
| שיעור רוו | שיעור רוו |
| 24% | 28% |
| ל של | ל של |
| דולר, גידו | דולר, גידו |
| של 1.54 | של 3.02 |
| מלא | מלא |
| ה בדילול | ה בדילול |
| רווח למני | רווח למני |
| ל 38% ר, גידול ש מיליון דול 249.5 של טפת עילות שו ומנים מפ תזרים מז |
| GAAP | Non-GAAP |
|---|---|
| ל 15% | ל 15% |
| ר, גידול ש | ר, גידול ש |
| מיליון דול | מיליון דול |
| 2,735.3 | 2,735.3 |
| של | של |
| ת | ת |
| סך הכנסו | סך הכנסו |
| ל 25% | ל 25% |
| ר, גידול ש | ר, גידול ש |
| מיליון דול | מיליון דול |
| 1,984.2 | 1,984.2 |
| בסך | בסך |
| ענן | ענן |
| הכנסות מ | הכנסות מ |
| ל 25% | ל 21% |
| ר גידול ש | ר, גידול ש |
| מיליון, דול | מיליון דול |
| של 546.0 | של 849.6 |
| ולי | ולי |
| רווח תפע | רווח תפע |
| אשתקד | אשתקד |
| 18.3% | 29.6% |
| עומת | עומת |
| 20.0% ל | 31.1% ל |
| של | של |
| ח תפעולי | ח תפעולי |
| שיעור רוו | שיעור רוו |
| 32% | 27% |
| ל של | ל של |
| דולר, גידו | דולר, גידו |
| של 6.76 | של 11.12 |
| מלא | מלא |
| ה בדילול | ה בדילול |
| רווח למני | רווח למני |
| ל 48% ר, גידול ש מיליון דול של 832.6 טפת עילות שו ומנים מפ תזרים מז |
"אנו שמחים לדווח על סיום חזק לשנת 2024 ועל רבעון רביעי מצוין עם צמיחה דו -ספרתית בסך ההכנסות והכנסות ענן לצד האצה נוספת ברווחיות שלנו, שהיא המובילה בתעשייה", אמר סקוט ראסל, מנכ"ל נייס. " התוצאות המרשימות שלנו בשנת 2024 נבעו מפעילות הענן שהכנסותיה הגיעו ל 2- מיליארד דולר, צמיחה של 25% ב2024- לעומת אשתקד . ההובלה שלנו בתחום ה - AI-CX באו לידי ביטוי בכך ש 97%- מעסקאות Mpower CXone של מעל מיליון דולר ARR ב2024- כללו את פתרונות ה-AI המתקדמים שלנו. הרווח התפעולי (GAAP-non (טיפס לשיא שנתי חדש של .31.1% בנוסף, הצמיחה המרשימה שלנו בתזרים המזומנים מפעילות שוטפת, שעלתה ב 48%- ב2024- ל833- מיליון דולר, ממצבת אותנו עם יתרון תחרותי משמעותי להנעת צמיחה עתידית אורגנית ולא אורגנית". מר ראסל המשיך, "AI באופן כללי ו -AI Agentic בפרט מייצרים הזדמנויות צמיחה משמעותיות עבור הפ לטפורמה המובילה שלנו Mpower CXone. הצטרפתי לנייס בזכות מעמדה כמובילת שוק, ובגלל ההזדמנות המ שמעותית שלפנינו . אנו נחושים למנף את הפלטפורמות המובילות שלנו , להוביל את מהפכת ה-AI בתחום ה -CX ולהרחיב משמעותית את רשת השותפויות האסטרטגיות שלנו. עשרות שנים של מומחיות עמוקה בתחום חווית הלקוח, פלטפורמת ה- AI המובילה בתעשייה, החדשנות הבלתי פוסקת והאיתנות הפיננסית שלנו ממצבים אותנו באופן ייחודי לנצל את ההזדמנויות שבפתח ולהאיץ את הצמיחה בעתיד".
ההכנסות ברבעון הרביעי של 2024 גדלו ב - 16% ל- 721.6 מיליון דולר לעומת 623.2 מיליון דולר אשתקד. ההכנסות לשנת 2024 גדלו ב - 15% ל- 2,735.3 מיליון דולר, לעומת 2,377.5 מיליון דולר אשתקד.
הרווח הגולמי ברבעון הרביעי של 2024 הסתכם ב- 489.2 מיליון דולר בהשוואה ל - 422.3 מיליון דולר אשתקד . שיעור הרווח הגולמי ברבעון הרביעי של 2024 הסתכם ב - 67.8% לעומת 67.8% אשתקד . הרווח הגולמי לשנת 2024 הסתכם ב - 1,825.7 מיליון דולר בהשוואה ל 1,609.3- מיליון דולר אשתקד. שיעור הרווח הגולמי לשנת 2024 הסתכם ב- 66.7% לעומת 67.7% אשתקד .
הרווח התפעולי ברבעון הרביעי של 2024 גדל ב,26%- והסתכם ב - 154.3 מיליון דולר בהשוואה ל- 122.7 מיליון דולר אשתקד . שיעור הרווח התפעולי ברבעון הרביעי של 2024 הסתכם ב - 21.4% לעומת 19.7% אשתקד . הרווח התפעולי לשנת 2024 הסתכם ב- 546.0 מיליון דולר בהשוואה ל - 435.2 מיליון דולר אשתקד . שיעור הרווח התפעולי לשנת 2024 הסתכם ב- 20.0% לעומת 18.3% אשתקד .
הרווח הנקי ברבעון הרביעי של 2024 גדל ב,22%- והסתכם ב99.5- מיליון דולר לעומת 81.7 מיליון דולר אשתקד. שיעור הרווח הנקי ברבעון הרביעי של 2024 הסתכם ב - 13.8% לעומת 13.1% אשתקד. הרווח הנקי לשנת 2024 הסתכם ב- 442.6 מיליון דולר לעומת 338.3 מיליון דולר אשתקד . ש יעור הרווח הנקי לשנת 2024 הסתכם ב- 16.2% לעומת 14.2% אשתקד .
הרווח למניה בדילול מלא ברבעון הרביעי של 2024 גדל ב - 24% ל- 1.54 דולר לעומת 1.24 דולר אשתקד . הרווח למניה בדילול מלא לשנת 2024 גדל ב - 32% ל- 6.76 דולר לעומת 5.11 דולר אשתקד .
תזרים המזומנים מפעילות שוטפת ברבעון הרביעי של 2024 היה 249.5 מיליון דולר ולשנת 2024 היה 832.6 מיליון דולר . ברבעון הרביעי של ,2024 95.2 מיליון דולר שימשו לרכישה עצמית של מניות ולשנת ,2024 369.2 מיליון דולר שימשו לרכישה עצמית של מניות . נכון ל31- בדצמבר ,2024 יתרות המזומנים ושווי המזומנים , וכן השקעות לטווח קצר הסתכמו ב- 1,621.7 מיליון דולר . החוב היה 458.8 מיליון דולר כך שהמזומנים והשקעות נטו הסתכמו ל 1,162.9- מיליון דולר.
ההכנסות )GAAP-non )ברבעון הרביעי של 2024 גדלו ב- 16% ל - 721.6 מיליון דולר לעומת 623.2 מיליון דולר אשתקד. ההכנסות )GAAP-non )לשנת 2024 גדלו ב- 15% ל - 2,735.3 מיליון דולר , לעומת 2,377.5 מיליון דולר אשתקד.
הרווח הגולמי )GAAP-non )ברבעון הרביעי של 2024 הסתכם ב- 515.3 מיליון דולר בהשוואה ל - 448.2 מ יליון דולר אשתקד . שיעור הרווח הגולמי )GAAP-non )ברבעון הרביעי של 2024 הסתכם ב- 71.4% לעומת 71.9% אשתקד . הרווח הגולמי )GAAP-non )לשנת 2024 הסתכם ב- 1,942.7 מיליון דולר בהשוואה ל - 1,708.8 מיליון דולר אשתקד . שיעור הרווח הגולמי )GAAP-non )לשנת 2024 הסתכם ב- 71.0% לעומת 71.9% אשתקד .
הרווח התפעולי )GAAP-non )ברבעון הרביעי של 2024 גדל ב,22%- והסתכם ב - 227.3 מיליון דולר בהשוואה ל - 186.9 מיליון דולר אשתקד . ש יעור הרווח ) GAAP-non )התפעולי ברבעון הרביעי של 2024 הסתכם ב- 31.5% לעומת 30.0% אשתקד . הרווח התפעולי )GAAP-non )לשנת 2024 גדל ב 21%- ו הסתכם ב- 849.6 מיליון דולר בהשוואה ל - 703.8 מיליון דולר אשתקד. ש יעור הרווח התפעולי )GAAP-non )לשנת 2024 הסתכם ב- 31.1% לעומת 29.6% אשתקד .
הרווח הנקי )GAAP-non )ברבעון הרביעי של 2024 גדל ב26%- והסתכם ב 195.8- מיליון דולר לעומת 154.9 מיליון דולר אשתקד. ש יעור הרווח הנקי ) GAAP-non )ברבעון הרביעי של 2024 הסתכם ב- 27.1% לעומת 24.9% אשתקד . הרווח הנקי )GAAP-non )לשנת 2024 הסתכם ב - 728.4 מיליון דולר לעומת 582.7 מיליון דולר אשתקד. שיעור הרווח הנקי )GAAP-non )לשנת 2024 הסתכם ב- 26.6% לעומת 24.5% אשתקד .
הרווח )GAAP-non )למניה בדילול מלא ברבעון הרביעי של 2024 גדל ב - 28% ל- 3.02 דולר לעומת 2.36 דולר אשתקד . הרווח )GAAP-non )למניה בדילול מלא לשנת 2024 גדל ב- 27% ל - 11.12 דולר לעומת 8.79 דולר אשתקד.
סך ההכנסות )GAAP-non )ברבעון הראשון של ,2025 צפוי להסתכם ב- 693 מיל יון דולר עד 703 מיליון דול ר, שמייצג גידול של 6% לפי נקודת האמצע של התחזית לעומת אשתקד.
הרווח )GAAP-non )למניה בדילול מלא ברבעון הראשון של 2025 צפוי להיות בטווח של 2.78 דולר עד 2.88 דולר , שמייצג גידול של 10% לפי נקודת האמצע של התחזית לעומת אשתקד.
סך ההכנסות )GAAP-Non )בשנת 2025 צפוי להסתכם ב - 2,918 מיליון דולר עד 2,938 מיליון דולר, שמייצג גידול של 7% לפי נקודת האמצע של התחזית לעומת אשתקד.
הרווח )GAAP-non )למניה בדילול מלא בשנת 2025 צפוי להיות בטווח של 12.13 דולר עד 12.33 דולר , שמייצג גידול של 10% לפי נקודת האמצע של התחזית לעומת אשתקד.
התחזית לעיל לשנת 2025 כוללת את הצפי לצמיחה של 12% בהכנסות ענן לעומת אשתקד.
הנהלת נייס תארח שיחת ועידה לדיון בתוצאות הפיננסיות ובתחזית החברה היום, 20 בפברואר 2025 בשעה 8:30 בבוקר שעון החוף המזרחי של ארה" ב, 13:30 לפי שעון גריניץ' ו15:30- לפי שעון ישראל . השיחה תשודר באינטרנט בשידור חי באתר .https://www.nice.com/company/investors/upcoming-event בכתובת להירשם יש להששתף מנת על .החברה
נייס )NICE :NASDAQ, ת" א: נייס ( הינה המובילה העולמית במתן פתרונות תוכנה, הן ברישיונות תוכנה והן בענן, המאפשרים לארגונים לנקוט בפעולה הבאה הטובה ביותר באמצעות כלים אנליטיים המנתחים מידע מובנה ושאינו מובנה. הפתרונות של נייס מסייעים לארגונים לשפר את חוויית הלקוח, להבטיח ציות לרגולציה, להיאבק בפשיעה פיננסית ולשמור על נכסים . הפתרונות של נייס נמצאים בשימוש של יותר מ25,000- ארגונים ביותר מ150- מדינות, כולל מעל 85 מהחברות המדורגות ב100- Fortune. www.nice.com
מסמך זה מהווה תרגום נוחות בלבד לעיקרי הדוחות ולהודעה לעיתונות באנגלית שפורסמה בארה "ב, המחייבת מבחינת החברה, והכוללת מידע נוסף , בין היתר בנוגע להפרשים בין GAAP ל -GAAP-Non.
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Forward looking statements are inherently subject to significant uncertainties, contingencies, and risks, including, economic, competitive and other factors, which are difficult to predict and many of which are beyond the control of management. The Company cautions that these statements are not guarantees of future performance, and investors should not place undue reliance on them. There are or will be important known and unknown factors and uncertainties that could cause actual results to differ materially from those expressed or implied in the forward-looking statements. These factors, include, but are not limited to, risks associated with changes in economic and business conditions, competition, successful execution of the Company's growth strategy, success and growth of the Company's cloud Software-as-a-Service business, difficulties in making additional acquisitions or effectively integrating acquired operations, products, technologies and personnel, the Company's dependency on third-party cloud computing platform providers, hosting facilities and service partners, rapidly changing technology, cyber security attacks or other security breaches against the Company, privacy concerns and legislation impacting the Company's business, changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, such as the impact of conflicts in the Middle East, that may disrupt our business and the global economy and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the "SEC").
You are encouraged to carefully review the section entitled "Risk Factors" in our latest Annual Report on Form 20-F and our other filings with the SEC for additional information regarding these and other factors and uncertainties that could affect our future performance. The forward-looking statements contained in this press release speak only as of the date hereof, and the Company undertakes no obligation to update or revise them, whether as a result of new information, future developments or otherwise, except as required by law.
לפרטים נוספים ניתן ליצור קשר עם: יובל דדוש, שרף תקשורת ,050-750-9494 com.scherfcom@yuval
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