Investor Presentation • Nov 27, 2024
Investor Presentation
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Investor Presentation

This presentation does not constitute an offer to purchase the Company's securities or solicitation to receive such offers and is designed solely to offer information as part of the Company's explanations regarding its Financial Statements.
This presentation includes information regarding the Company's strategic plan as well as forward-looking information as defined in section 32A of the Securities Law 5728-1968.
The realization and/or non-realization of forward-looking information which is stated in the financial reports and this presentation will be affected by risk factors that characterize the activities of the Company and group companies, as detailed in the Company's periodic reports, including changes in economic conditions, capital market in Israel and globally, the development of competition in the segments relevant to the group's activities, regulatory changes, changes in consumer preferences and consumption habits, changes in working assumptions or in the economic models and assumptions, and changes in implementation or execution – that can not be estimated in advance and may not be controlled by the Company. Hence, there is no certainty that the actual results and achievements of the Company in the future will be in accordance with these views and may differ, also substantially, from those presented in this presentation.
Furthermore, the presentation includes data and assessments based on external sources, the contents of which were not independently tested by the Company and therefore the Company is not responsible for their accuracy.
This presentation was drafted for the sake of convenience and needs to be reviewed along with the Company's public reports, including the Financial Statements, which contain the complete information about the Company, before making any decision to invest in the Company's securities.
This presentation may include information that is presented differently from the way it was presented in the company's official reports, some information may be presented and/or categorized and/or edited and/or segmented differently from the company's official past reports.
For the avoidance of doubt, the Company does not undertake to update or change the information contained in this presentation.

Strategy & Targets
Financial Results
Segment Breakdown
Appendix
Glossary
| Leading Israeli | 502 NISb | TA-35 |
|---|---|---|
| financials group | AUM1 | Leading index |
| Distinctive performance |
19% AUM CAGR 5-years2 |
15% ROE 5-year average2 |
| Shareholder | At least 40% | 200 NISm |
| payout | Dividends | 2024 Buyback Program |
| Strong capital | 195% | 11.1 NISb |
| position | Solvency II Ratio3 | Shareholders' equity1 |
| Recognized resilience |
AA / AAA Israel ratings4 Financial / Insurance |
A- / Baa1 International ratings4 Insurance |

1Includes all activities including insurance as of September 30, 2024
2 Five-year period (EOY 2018-23), acquisitions included
3Solvency with transitional measures estimated as of June 30, 2024, after 250 NISm dividend from Phoenix Insurance to Phoenix Financial
4Israeli ratings: ilAA for Phoenix Financial & ilAAA for Phoenix Insurance by S&P Maalot, Aa2.il for Phoenix Financial & Aaa.il for Phoenix Insurance by Midroog; international ratings include S&P A- with
stable outlook & Moody's Baa1 with negative outlook (Moody's standalone credit profile A2 before sovereign constraint)
5 Adjusted EBITDA - calculated as income before finance expense, taxes, depreciation and amortization in the relevant areas of activity, see Glossary for definitions; 743 NISm without minority interest
GDP Growth 2
Long-term positive structural trends (e.g., wealth accumulation, vibrant tech sector)1
Resilience in face of 2023-24 headwinds (war, political uncertainty, inflation, rates)
Equity market rebound in 2024
Continued uncertainty



Long-Term Yields (10Y) 6 Percent


Unemployment 7 Percent


1Israel Securities Authority; 2Israel Central Bureau of Statistics, average 9M/24 vs 9M/23, annualized; forecast from Bank of Israel (real GDP growth, seasonally adjusted annual rate); 3Current USD, as of 2023, not PPP adjusted; 4 Bank of Israel; includes funds managed by institutional investors; 2022 decline due to yields; 5 Israel Central Bureau of Statistics, annual inflation, last twelve months; forecast from Bank of Israel; 6Bloomberg; longterm yields based on Israel 10-year government bond (not CPI-linked), for the last month of the period; 7Bank of Israel; end of period unemployment
5


ROE Comprehensive Income

Income per Share
Continued growth in core income with strong
Resilience in face of uncertainty, maintaining strong
Positive impact of non-operating activities including market performance & Life & Savings take-
Investment performance closed gap in deficit of
Leading international investors acquired company shares from control shareholders, with company transitioning to dispersed ownership during Q3
2027 strategic targets & roadmaps published in September


Notes: Core Income and Core ROE do not include Non-Operating Income: investment yields and variable management fees above or below 3% real yields, interest rate effects, and special items. For the convenience of the presentation, the statutory tax rate for taxable income for each activity is used, while the difference between the actual tax and the statutory tax is recorded in Special Items; see Glossary for definitions
Percent (nominal)

Mark to market reporting transparency (reporting volatility) Group plans based on 3% real returns and stable rates
Team of over 100 investment professionals managing corporate account and client assets
Investing in capabilities including international investments and technology platforms
Percent (September 30, 2024)

Investment performance & track record Responsible allocation & risk management
Proactive and proprietary dealflow and sourcing
International investments with leading partners, co-investments, & direct positions
Balanced asset allocation
Responsible asset and liability management
2024 Execution: 176 NISm buybacks executed in 2024 through November (126 NISm through September) out of 200 NISm program; 270 NISm semi-annual dividend (1.07 per share) distributed in September, representing a total of 535 NISm dividends year-to-date (together with 265 NISm dividend distributed April 2024)
Strong Track-Record: over 5% dividend yield with 2.3 NISb dividends & buybacks since 2020
Policy: at least 40% dividends from annual income facilitated by diverse cash flows & strong financial position including Solvency II, ratings, liquidity
2027 target: over 50% combined dividends & buybacks (over 1 NISb / 4 NIS per share)
From annual income, NISm



Financial Results
Segment Breakdown
Appendix
Glossary


NISm, before non-operating effects (capital markets, interest rates, & special items)

Insurance Core ROE 5.8% Core ROE 16.5% 13% 11.8% 11.7% 14.3% 909 2020 2022 2027 target 552 2021 2023 9M/24 872 1100-1300 790 330 8.6% 12.0% 13.4% 18.4%
Asset Management, Agencies & Credit


Asset Management, Agencies & Credit on track to achieve previously published 2025 targets of 670 NISm
Management, Agencies & Credit producing significant EBITDA from non-insurance businesses
Strategy focused on accelerated growth, with strong organic capabilities & proactive acquisitions –
doubling EBITDA in 3 years
743 NISm adjusted EBITDA
not including minority interest in 9M 2024

Adjusted EBITDA for Asset Management, Agencies & Credit

Investment House includes acquisition of 22 NISb Psagot funds in Q1
MF & ETFs: Focus on growth, lead market & increased margins
Trade / Brokerage: Focus on increased market share, cross-sell, trade volumes, decrease interest impact (credit & deposits)
Focus on qualified investors, grow AUMs, proprietary products, trust, global collaborations, distribution, data
Focus on improved profitability with scale, digitization, automation & distribution efficiency
403 NISm adjusted EBITDA not including minority interest in 9M 2024
NISm, before non-operating effects

Adjusted EBITDA

Core Income - Comprehensive Income assuming 3% real yield, not including minorities and tax, investments performance above/below 3%, interest rate effects & special items; adjusted EBITDA calculated as earnings before interest, tax, depreciation & amortization; consolidated before minority interests; adjusted for non-operating items, without IFRS 16 influence, & cash items relevant to specific segments (Retirement includes DAC amortization, Credit includes finance expense & provisions); Retirement (Pension & Provident) share Core income 2021-23, 9M-24 & 2027 target is 23, 61, 65, 55, 80-100 NIS and of EBITDA 57, 127, 122, 108, 180-200 NISm Core income historic numbers were updated from last presentation
15
250-350
cash-generative & capital-light business model, market leader but still low 7% market share1 ; value creation through growth, scale, innovation, and diversification
Independent agencies with experienced management (aligned with equity), providing access to all carriers / managers
Client-focused activities include benefit administration, retirement planning, & insurance (life, health, P&C, specialties)
Aggregator platform with scale & infrastructure to support small agents; independent IT infrastructure & efficient digital platforms
192 NISm adjusted EBITDA not including minority interest in 9M 2024
Assessing opportunities to unlock & create value
| Share of group sales2 | ||
|---|---|---|
| Pension & Provident | 33% | |
| Life | 22% | |
| Individual Health | 14% | |
| P&C | 11% |
NISm, before non-operating effects


Core Income - Comprehensive Income assuming 3% real yield, not including minorities and tax, investments performance above/below 3%, interest rate effects & special items; adjusted EBITDA calculated as earnings before interest, tax, depreciation & amortization; consolidated before minority interests; adjusted for non-operating items, without IFRS 16 influence, & cash items relevant to specific segments
1Israel Ministry of Finance, share of commissions 2023
2Share of Phoenix group insurance premiums or pension / provident fund contributions that are distributed by Phoenix Agencies, 2023; Core income historic numbers were updated from last presentation
100% ownership following tender offer in 2023 (continues to report with publicly traded bonds); building platform for growth (e.g., balance sheet, governance, infrastructure, capabilities); based on Gama's broad SME relationships & credit card clearing platform
Israel rating updated to Aa3.il with positive outlook, supporting efficient financing. SME lending based on credit-card clearing platform
Merged into Phoenix-Gama in January 2024, creating synergies, economies of scale & expertise to be realized in 2024-25
Built 2022-23, launched in H1/ 2024 and to be merge with Gama activity (subject to Gama board approval)
Phoenix Financial (formerly Phoenix Holdings) has several credit activities - Gama is the primary platform and is included in the Credit Segment, but in addition several other activities provide credit from corporate account (Nostro) funds or invest in fixed income instruments and are not included in the Credit Segment

Adjusted EBITDA

Core Income - Comprehensive Income assuming 3% real yield, not including minorities and tax, investments performance above/below 3%, interest rate effects & special items; adjusted EBITDA calculated as earnings before interest, tax, depreciation & amortization; consolidated before minority interests; adjusted for non-operating items, without IFRS 16 influence, & cash items relevant to specific segments; Core income historic numbers were updated from last presentation

18
G&A Expense Ratios2 Solvency1
| P&C | Health | Life | |
|---|---|---|---|
| 2019 | 4.10% | 5.57% | 0.50% |
| 2020 | 5.08% | 5.82% | 0.49% |
| 2021 | 4.40% | 5.50% | 0.41% |
| 2022 | 3.53% | 5.00% | 0.40% |
| 2023 | 3.46% | 5.13% | 0.39% |
| 9M-24 | 2.88% | 6.35%3 | 0.38% |
| 2027 target |
2.5-2.9% | 5.4-5.8% | 0.2-0.3% |
Ratio

2 Expenses as percent of gross earned premiums (P&C and Health) and AUMs (Life); expenses include general and administrative expenses, as well as other expenses; Health mid-term targets without HMO activity
3 Health expense ratio increase due to reduced premiums from ending of LTC collective HMO agreement & regulatory transition
Equity compensation creating long-term alignment
Deep experience
Values of Excellence, Agility, Collaboration, & Transparency
Total grant value, NISm


Strategy & Targets
Segment Breakdown
Appendix
Glossary
Core Income Breakdown (Comprehensive)
Q3 2024, NISm

NISm
| Q3-24 | Q3-23 | Difference | |
|---|---|---|---|
| P&C | 194 | 86 | 108 |
| Health | 99 | 49 | 50 |
| Life & Savings | 73 | 101 | (28) |
| Other Equity Returns | 100 | 95 | 5 |
| Core Insurance | 466 | 331 | 135 |
| Retirement (Pension & Provident) | 31 | 28 | 3 |
| Investment House & Wealth | 93 | 71 | 22 |
| Distribution (Agencies) | 89 | 79 | 10 |
| Credit | 38 | 29 | 9 |
| Other | 10 | 2 | 8 |
| Core Asset Management & Credit | 261 | 209 | 52 |
| Investment Income (*) | 92 | (431) | 523 |
| P&C | (11) | (36) | 25 |
| Health | (25) | 7 | (32) |
| Life | (148) | (123) | (25) |
| Other Equity Returns | 294 | (282) | 576 |
| Retirement (Pension & Provident) | (6) | (4) | (2) |
| Distribution (Agencies) | (12) | 7 | (19) |
| Interest | (44) | 278 | (322) |
| P&C | (9) | 40 | (49) |
| Health | 0 | 157 | (157) |
| Life | (35) | 81 | (116) |
| Special Items | 154 | (46) | 200 |
| P&C | (3) | (3) | 0 |
| Health | (10) | 9 | (19) |
| Life | 174 | (13) | 187 |
| Other Equity Returns | 0 | (6) | 6 |
| Retirement (Pension & Provident) | 0 | (20) | 20 |
| Investment House & Wealth | (1) | (6) | 5 |
| Distribution (Agencies) | (6) | 0 | (6) |
| Credit | 0 | (7) | 7 |
| Other | 0 | 0 | 0 |
| Non-operating income | 202 | (199) | 401 |

9M 2024, NISm

NISm
| 9M-24 | 9M-23 | Difference | |
|---|---|---|---|
| P&C | 631 | 310 | 321 |
| Health | 297 | 144 | 153 |
| Life & Savings |
180 | 167 | 13 |
| Other Equity Returns |
250 | 299 | (49) |
| Core Insurance |
1,358 | 920 | 438 |
| Retirement (Pension & Provident) |
87 | 70 | 17 |
| Investment House & Wealth |
252 | 191 | 61 |
| Distribution (Agencies) |
246 | 221 | 25 |
| Credit | 114 | 84 | 30 |
| Other | 9 | (11) | 20 |
| Core Asset Management & Credit |
708 | 555 | 153 |
| Income (*) Investment |
(464) | (995) | 531 |
| P&C | (37) | (76) | 39 |
| Health | (23) | 10 | (33) |
| Life | (389) | (293) | (96) |
| Other Equity Returns |
13 | (654) | 667 |
| Retirement (Pension & Provident) |
(15) | (2) | (13) |
| Distribution (Agencies) |
(13) | 20 | (33) |
| Interest | 441 | 175 | 266 |
| P&C | 93 | 35 | 58 |
| Health | 79 | 76 | 3 |
| Life | 269 | 64 | 205 |
| Special Items |
(87) | 52 | (139) |
| P&C | (9) | (9) | 0 |
| Health | (30) | 65 | (95) |
| Life | (38) | 25 | (63) |
| Other Equity Returns |
10 | (19) | 29 |
| Retirement (Pension & Provident) |
0 | (4) | 4 |
| Investment House & Wealth |
(9) | (15) | 6 |
| (Agencies) Distribution |
(6) | 0 | (6) |
| Credit | (5) | (7) | 2 |
| Other | 0 | 16 | (16) |
| Non-operating Income |
(110) | (768) | 658 |

Segment Income Breakdown (Comprehensive)
Q3 2024, NISm

678 1,955 1,284 323 273 243 226 Other Income before Tax & Minority 22 Tax (83) P&C Health Life Miniority 9M-24 9 109 Other Retirement Equity Returns 72 Investment Credit House & Wealth Agencies (588) 1,296 Insurance 659 Asset Management, Agencies & Credit 9M 2024, NISm 9M/23 260 295 (37) (374) 6 4 176 241 7 7 5 707 (107) (85) 515 Difference 418 2 8 5 9 647 8 6 7 (15) 3 2 4 1,248 (481) 2 769
25
| Phoenix Holdings NISm |
31/12/2023 | 30/09/2023 | 30/09/2024 | Difference |
|---|---|---|---|---|
| Cash | 3,053 | 2,464 | 2,387 | -666 |
| Intangible Assets |
3,598 | 3,548 | 3,838 | 240 |
| Deferred acquisition costs |
2,686 | 2,723 | 2,820 | 134 |
| Investments in associates |
1,652 | 1,687 | 1,940 | 288 |
| Investment - other property |
1,239 | 1,207 | 1,291 | 53 |
| Credit for purchase of securities |
3,700 | 3,486 | 4,764 | 1,063 |
| Other Assets |
8,326 | 7,858 | 9,162 | 836 |
| Other Financial Investments |
30,771 | 30,557 | 31,446 | 675 |
| Assets for yield-dependent contracts |
104,770 | 103,358 | 108,924 | 4,154 |
| Total Assets |
159,795 | 156,887 | 166,571 | 6,777 |
| Financial liabilities |
15,576 | 15,305 | 16,526 | 950 |
| Liabilities in of non-yield-dependent respect insurance and investments contracts |
||||
| contracts | 25,597 | 25,558 | 26,542 | 945 |
| Liabilities in of yield-dependent respect insurance and investments contracts |
||||
| contracts | 102,973 | 101,247 | 107,092 | 4,119 |
| Other Liabilities |
4,754 | 4,466 | 4,966 | 211 |
| Total equity |
10,895 | 10,311 | 11,446 | 551 |
| Total equity and liabilities |
159,795 | 156,887 | 166,571 | 6,776 |
| Financial Liabilities (NISm) | ||||||
|---|---|---|---|---|---|---|
| Bonds and Loans | ||||||
| 30/09/2024 | 31/12/2023 | |||||
| CPI Floating Fixed |
||||||
| linked | interest | interest | Total | Total | ||
| Holdings Solo* | 950 | 397 | 549 | 1,896 | 1,896 | |
| Insurance | ||||||
| Tier 1 capital | 373 | - | - | 373 | 218 | |
| Tier 2 capital | 776 | 492 | 2,846 | 4,115 | 4,067 | |
| Tier 3 capital | - | - | - | - | 399 | |
| Insurance Total | 1,150 | 492 | 2,846 | 4,488 | 4,684 | |
| Retirement | - | 591 | - | 591 | - | |
| Credit | - | 2,113 | 216 | 2,329 | 1,438 | |
| Agencies | - | 359 | - | 359 | 379 | |
| Investment House & Wealth | - | 528 | - | 528 | 263 | |
| AM&C Total | - | 3,591 | 216 | 3,807 | 2,080 | |
| Total bonds and loans | 2,100 | 4,481 | 3,611 | 10,191 | 8,661 | |
| Exposure Ratio | 21% | 44% | 35% | 100% | 100% | |
| Derivatives, Repo & Other (Nostro)** | 4,175 | 2,921 | ||||
| Derivatives, Repo & Other (Unit linked)** | 382 | 2,240 | ||||
| Credit cards liabilities (Gama) 1,778 |
1,755 | |||||
| Total | 16,526 | 15,576 |
Net financial debt exposure includes financial assets & only some of the financial liabilities (see 2024 9M Financial Statements Section – Section 6.7.2 in the BOD Report) Liabilities include use of derivatives opposite relevant financial assets for operational purposes (e.g., Insurance, Investment House) and Gama financing for credit portfolio and
improved capital structure

Solvency II implemented in Israel in line with international standards, with strong regulatory oversight
Transitional measures through 2032, with natural offset from Phoenix backbook runoff (expected to release Solvency capital requirements and risk margin at least as high as transitional measures through 2032, reflecting the difference between Solvency ratio with and without transitional measures)
Standard model used (internal models not allowed)
Phoenix Solvency does not include group equity outside Insurance Company; significant additional group capital resources held under Phoenix Financial (formerly Phoenix Holdings)
Quarterly publication of Solvency ratio with one quarter delay; full breakdown for Q2 and Q4, with only transitional headline figure for Q1 and Q3
Insurance Company BOD dividend threshold raised to 118% without transitionals as of June 30, 2024
Insurance subsidiary dividend payout updated to 40-60% of comprehensive income, in line with solvency target range
AM&C generate significant cash from fee-based income (e.g., asset management, agencies)
Strong liquidity at Phoenix Financial level including Phoenix Insurance Tier 1 capital notes of 1.1 NISb (trading on Tel-Bond 40 index).
Insurance Company with international ratings (Moody's Baa1, S&P A-)
Moved 300 NISm Construction Finance, optimizing capital from Insurance to Credit
IFRS 17 & IFRS 9 implementation in 2025, expected to reduce volatility, see IFRS17 road map slide 28
Dynamic management of market exposures

IFRS 17 updates the accounting for insurance contracts to improve transparency and comparability, shifting to an economic view of long-term insurance income instead of P&L focus on premiums and expenses.
Accounting changes impact primarily Life and Health Insurance segments with long-term policies where earnings are expected to become more stable and predictable, and more likely higher in some activities; limited impact on P&C insurance short-term policies, and no impact on Asset Management & Credit.
IFRS 17 introduces concept of CSM (Contractual Service Margin) for the Life and Health segments, a new balance sheet item representing deferred profit that is recognized over the duration of the contract. The initial transition to IFRS 17 creates CSM and reduces Shareholders' Equity. CSM is recognized over a period similar to the duration of each portfolio of liabilities. Profit recognition from CSM release increases income in accordance with the size of CSM and duration of the liabilities. Actuarial research impacts CSM rather than the P&L directly, which spreads the impact over the duration of the liabilities (reducing volatility).
IFRS 9 will reduce earnings volatility by valuing financial assets related to insurance activity at fair value for P&L, more closely matching changes in liabilities (assets that are not related to insurance activity still measured by amortized cost).
Principles
Insurance Service Result reflects the profitability of underwriting performance and includes CSM release. This result focuses on the performance of the core insurance business excluding finance/investment related impact.
Investment Result includes income from financial assets not directly linked to insurance contracts and is represented together with interest and related effects. To increase transparency, some companies normalize this result in investor presentations to provide a representative indication of long-term performance with reduced volatility.
Non-Operating Results include other effects and special items.
Note: Expectations, assessments and illustrations relating to IFRS 17 & 9 in this presentation are by their nature preliminary and subject to change in the course of the formal implementation of IFRS 17 & 9; this presentation reflects generalizations, Company expectations, and illustrative assessments of the impact of the IFRS 17 & 9 Implementation; CSM impact only where relevant

| Limited economic impact |
Solvency II 1,2 • • Cash flow • Cash dividend |
Not impacted Not impacted Potentially higher |
|---|---|---|
| Strong fundamentals |
• CSM • Comprehensive income Shareholders' equity 2 • • ROE |
Creation of pool of future pre-tax profits of 9.5-10.0 NISb (35-45% to be recognized over next 5 years) Higher & more stable Expected one-time decrease of 0.4-0.8 NISb Higher |
| Improved disclosure |
• Income analysis • Core income normalization • Transparency |
Continue to report income analysis & breakdowns based on current format Based on risk-free rate, illiquidity premium, & investment spread (rather than 3% real yields) Additional KPIs & balance sheet items |

1Without transitional measures
2Estimates as of of the transition date (December 31, 2023)
Note: Expectations, assessments and illustrations relating to IFRS 17 & 9 in this presentation are by their nature preliminary and subject to change in the course of the formal implementation of IFRS 17 & 9; this presentation reflects generalizations, Company expectations, and illustrative assessments of the impact of the IFRS 17 & 9 Implementation; CSM impact only where relevant

Strategy & Targets
Financial Results
Segment Breakdown
Appendix
Glossary
Continued growth and profitability despite challenging environment & high theft frequency
Optimized use of machine learning for motor underwriting
Positive secondary impact of interest rates
| Core Income (Before Tax) |
9M/23 | Q1/24 | Q2/24 | Q3/24 | 9M/24 |
|---|---|---|---|---|---|
| Compulsory Motor | 119 | 15 | 65 | 35 | 115 |
| Motor Property | (20) | 85 | 58 | 67 | 210 |
| Loss Ratio (MP) | 85.4% | 65% | 71% | 70.4% | 68.7% |
| Property & Other | 81 | 62 | 37 | 55 | 154 |
| Liability | 130 | 12 | 103 | 37 | 152 |
| Total | 310 | 174 | 263 | 194 | 631 |


NISm


32
mainly due to investment profit below 3%, partially offset by interest rate effects
Variable management fee deficit of 58 NISm as of publication date
Continued inflows from investment policies
| Core Income (Before Tax, Underwriting) |
9M/23 | Q1/24 | Q2/24 | Q3/24 | 9M/24 |
|---|---|---|---|---|---|
| Until 1990 | -7 | -3 | 4 | 21 | 22 |
| Until 2003 | 55 | 24 | 21 | 13 | 58 |
| Since 2004 | 37 | 53 | 6 | 20 | 79 |
| Individual | 50 | -20 | 6 | 8 | -6 |
| Group | 32 | 5 | 11 | 11 | 27 |
| Total | 167 | 59 | 48 | 73 | 180 |
NISm

Positive capital market effects (above 3% real yields) of 13 NISm compared to negative effects in 9M 2023
250 273 Financial Margin Special Items 13 Investments above 3% 10 9M/24
| 9M/23 | 299 | (654) | (19) | (374) |
|---|---|---|---|---|
| Difference | (49) | 667 | 29 | 647 |
| Q3/24 | 100 | 294 | - | 394 |
| Q3/23 | 95 | (282) | (6) | (193) |
| Difference | 5 | 576 | 6 | 587 |
Performance improvement from continued strategic execution
continued new client acquisition, average revenues & higher spreads in margin credit
2024, including Epsilon Investment House & assets from Psagot Investment House (including portfolio management and funds)
Continued growth in alternative / wealth business, including structural changes to optimize platform and strengthen for future scale
NISm

Continued organic growth
Focus on profitability
including higher margin / efficient activities


| 9M/23 | 70 | (2) | (4) | 64 |
|---|---|---|---|---|
| Difference | 17 | (13) | 4 | 8 |
| Q3/24 | 31 | (6) | - | 25 |
| Q3/23 | 28 | (4) | (20) | 4 |
| Difference | 3 | (2) | 20 | 21 |

leading to higher core income however growth rate impacted by slower pace of hiring in the market (including in tech sector)
Accelerated value creation under reorganized structure with synergies
Assessing interest from international investors to unlock & create value going forward
Lower investment income due to dividend distribution to Phoenix Financial
NISm

| 9M/23 | 221 | 20 | - | 241 |
|---|---|---|---|---|
| Difference | 24 | (33) | (6) | (15) |
| Q3/24 | 89 | (12) | (6) | 71 |
| Q3/23 | 79 | 7 | - | 86 |
| Difference | 10 | (19) | (6) | (15) |
893
January 2024, following successful take-private tender offer for Gama in 2023
Limited growth in credit portfolio without construction finance due to market conditions
Continued improvement in pre-tax income
Strong balance sheet with 28% Equity-to-Assets ratio*
launched in H1 2024 included in Credit Segment results (expected to be moved under Gama)
Approved credit lines 1.2 NISb
NISm, without credit card activity



Segment includes Phoenix Financial (formerly Phoenix Holdings) solo profits (including RT1 holding) as well as other items
Restructured to improve capital & investments efficiency
NISm

-

Strategy & Targets
Financial Results
Segment Breakdown
Appendix
Glossary

Leading financial services company with over \$130b AUM, delivering 5 year best-in-class 15% average ROE & 19% compounding AUM

Phoenix has grown from an insurance company to a financials group, building strong growth engines in asset management, credit, and distribution (agencies), with recurring fee-based revenues, strong cash flows, capital efficiency & potential to unlock value of assets held at book value

Strong long-term demographic & wealth trends with high compulsory savings rates, potential to double penetration, macro resilience, fragmented, & barriers

Proven strategy of accelerating growth in high ROE businesses, innovation and technology for competitive advantage & efficiency, active management of businesses to unlock & create value, & disciplined capital and investment management / deployment; target 2 NISb 2027 income

Highly liquid, cashflow generating platforms with minimal capital needs & target 16-18% ROE enable consistent distribution of dividends (5% yield since 2020, at least 40% dividend distribution policy plus annual buyback plans) while continuing to shift from a balance sheet to an earnings business

Deep sector and broad functional experience at both board and management levels

Capital intensive with attractive ROE Shifting mix toward high ROE activities 6.5 NISb book value
Capital light with strong organic potential High multiples & limited capital needs Over 1 NISb EBITDA run-rate
Each activity creates value independently and as part of a group with strong brand, over 3 million clients, synergies, and capital efficiency & liquidity Business model focuses on high growth, ROE, & dividends, with combination of capabilities, resources, and growth engines


Insurance Penetration
Assets Under Management Institutional investors & Mutual funds, 3/24

SME Credit % of total credit portfolio, 2023

Insurance Premiums 2023

Distribution / Agencies
% of total commissions, 2023

Insurance - Data taken from EY BI Insuretool based on financial reports for 2023; Total AUM – Phoenix analysis of Q1/2024 financial reports, total market incl. AUM managed by Institutional investors & Mutual funds, data from BOI as of 31/3/23; Distribution - Data taken from Ministry of Finance report, 2024; SME credit estimations based on Ministry of Economy reports (2022, and 2023/Q1), SME relates to businesses of up to 100 NISm of revenues; insurance penetration - OECD data 2022; all analyses based on data and estimations

45
Revenues Total commissions, NISb

Market Share % of total commissions, 2023

Growing Market… …and highly fragmented… …with limited international presence
WTW acquired specialty firm "Leaderim" in 2022, focusing on commercial lines (D&O, professional liability, M&A, cyber, credit) with ~50 employees
Marsh established local presence in 1998, focusing on commercial P&C; launched benefits platform in 2023
Aon established local presence in 2006, focusing on specialty P&C with ~70 employees
Howden established presence in 2003, focusing on commercial P&C; entered retirement space with mid-sized acquisition
Growth driven by savings rates and insurance penetration
Consolidation driven by technology, compliance, and regulation
International players interested in market but difficult to build significant position
46
Reconciliation of investment returns above / below 3% real returns with financial statements NISm
| 9M-24 | 9M-23 | 2023 | |
|---|---|---|---|
| P&L Items from Financial Statements |
|||
| Investment income |
11 992 , |
6 748 , |
9 910 , |
| profits of Share in equity-accouted investees |
84 | 60 | 42 |
| Total of other comprehensive components net income |
168 | 401 | 306 |
| Tax effect |
97 | 190 | 147 |
| Subtotal | 12,341 | 7,400 | 10,404 |
| Less: | |||
| Investment gains (losses) relating yield-dependent policies to |
10 359 , |
6 130 , |
8 531 , |
| (losses) relating credit Investment gains investment services & to |
351 | 259 | 349 |
| Subtotal | 10,710 | 6,389 | 8,881 |
| (Nostro) total investment income Corporate account |
1,631 | 1,011 | 1,526 |
| Corporate (Nostro) 3% real account investment income assuming returns |
2 095 , |
2 006 , |
2 291 , |
| Corporate (Nostro) investment income above (below) 3% real account returns |
(464) | (995) | (765) |

Strategy & Targets
Financial Results
Segment Breakdown
48
Appendix
Glossary

| Adjusted EBITDA | Adjusted EBITDA - calculated as income before finance, taxes, depreciation and amortization in the relevant areas of activity; adjustments as detailed below: Investment House - IFRS 16 adjustment and special items Retirement (Pension and Provident) - IFRS 16 adjustment and amortization of DAC and special items Distribution (Agencies) - IFRS 16 adjustment and special items Credit - IFRS 16 adjustment, financing expenses, credit provisions, and special items |
|---|---|
| AM | Asset Management |
| AUM | Assets Under Management; the total market value of all the investments that are managed by the Company |
| Bps | Basis Points; 1 basis points is .01% |
| CGU | Cost Generating Unit |
| CI | Comprehensive Income |
| CLR | Combined Loss Ratio |
| CO | Corporate, Other and Consolidation |
| Core Income | Income from operations not including investment yields & variable fees above/below 3% real yields, interest rate effects, and special items |
| Core ROE | Core income as a percent of total equity |
| CPI | Consumer Price Index; measures the average change of prices in an agreed upon basket of consumer goods and services over time |
| CSM | Contractual Service Margin |
| D&O | Directors and Officers Liability Insurance |
| DAC | Deferred Acquisition Cost |
| ESOP | Employee Stock Ownership Plan; workplace benefit program, that provides the employees with ownership interest in the company. |
| ETF | Exchange Traded Fund; an open end, tradable basket of securities that tracks an underling index, sector, or security type |
| Fixed-Rate Gov Bonds | A government issued bond for which the interest income payment is agreed upon and does not change |
| FX | Foreign Exchange Currency |
| Gama | Financial services and credit company owned by the Phoenix Group |
| Halman corporate funds | Israeli Electric Company (IEC) |
| Illiquidity Premium | Or Liquidity Premium; premium demanded by investors when any given security cannot be easily converted into cash for its fair market value. |
| IMF | International Monetary Fund |
| Insurance Core Income | Core Income from insurance activities |
| Index Linked Gov Bonds | A government issued bond for which the interest income payment is related (or linked) to the CPI |
| LAT | Liability Adequacy Test |
| Liquidity Premium | See Illiquidity Premium |
| LOB | Line of Business |
| LTC | Long Term Care insurance; typically helps pay for costs associated with long term care |
| LTS | Long Term Services; including but not limited to Life, Provident and Pension funds | |
|---|---|---|
| Marketable Securities | Liquid financial assets that can be quickly converted into cash; most are trading assets | |
| MF | Management Fees; wages charged by a financial manager | |
| Moody's | A credit risk rating agency | |
| MSCI | Morgan Stanley Capital International Emerging Markets Index; measures the performance in equity markets, specifically in global emerging markets | |
| Mutual Fund | Open end, non-tradable basket of securities that tracks the performance of an undelaying index, sector, or security type | |
| Net Inflows | The net amount of new cash, excluding the impact of investment market value; calculated by subtracting withdrawals from new deposits | |
| NIS | New Israeli Shekel | |
| Non-Marketable Securities | Asset group that is considered to be difficult to buy or sell due to the fact they are not traded on any major exchange; could include government issued debt securities, limited partnerships, real estate investments and more |
|
| Non-Operating Income | Impact on income of investment yields & variable fees above/below 3% real yields, interest rate effects, and special items |
|
| Nostro | The account in which a financial institution manages its own funds | |
| OPEX | Operational Expenses | |
| P&C | Property and Casualty insurance | |
| PF | Phoenix Financial | |
| PHI | Permanent Health Insurance | |
| PI | Phoenix insurance | |
| PLI | Professional Liability insurance | |
| Reinsurance | A balancing risk strategy; one or more insurers that share the liability | |
| Revenue | All encompassing streams of income; including, but not limited to: premium, management fees, benefit contributions | |
| RFR | Risk Free Rates | |
| ROE | Return On Equity; calculated by dividing net income over total equity | |
| Services Core Income | Core Income from Services activities including asset management, distribution, and credit |
|
| SME60 | "The Rest Index"; tracks the performance of the 60 largest market value companies that are excluded from the Tel Aviv Stock Exchange | |
| Special Items | Changes in profit or loss that are not part of the usual business of the Company, including changes in actuarial research, actuarial model changes, other structural changes and strategic acquisition costs in AM segment |
|
| Tel Bond 20 | Index that tracks the performance of the 20 largest Index Linked Corporate Bonds in terms of market value | |
| Tel Bond 40 | Index that tracks the performance of the 40 largest Index Linked Corporate Bonds in terms of market value | |
| Tel Bond 60 | Index that tracks the performance of the 60 largest Index linked Corporate Bonds in terms of market value | |
| TLV 125 | An index that tracks the performance of the 125 largest market value companies in the Tel-Aviv Stock Exchange | |
| TLV 35 | An index that tracks the performance of the 35 largest market value companies in the TLV Stock Exchange | |
| TLV 90 | An index that tracks the performance of the 90 largest market value companies in the TLV stock Exchange | |
| TMTP | Transitional Measures on Technical Provisions |
|
| Workers' Compensation Insurance | Insurance coverage for employees' injuries or sickness | |
| Yield Curve | A line that plots interest rates of bonds with equal credit risk with different maturity dates in the future |
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