Investor Presentation • Jun 8, 2025
Investor Presentation
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● ● INSURANCE
Investor Presentation | May 2025


This presentation has been translated from Hebrew In the event of any discrepancies, the Hebrew version shall prevail

Disclaimer
We bow our heads in memory of the citizens of Israel, its soldiers and employees of the Company who were murdered or fell in the Iron Swords War and wish for peace and security in our region.
The Iron Swords War continued during the first quarter of 2025 and as of the publication date of the report. Many employees of Direct Insurance continue to take part in the war effort as reservists, while the other employees continue to serve our customers with dedication and provide backup and support to the reservists and their families as well as solutions tailored to people living near the southern and northern fronts.
Above all, we call for the swift return of all the hostages and hope for a speedy recovery of all those wounded in body and soul.
May we soon have days of peace, tranquility and routine

31%
1-3/2025


* After tax. In NIS million
** Return on equity, annualized
All figures are adjusted to IFRS17


Continued high-quality growth in the number of customers and scope of premiums in the various subsegments

Improved profitability across all subsegments, achieving adequate balance between profitability and growth

Adhering to strict underwriting, with differential pricing and smart claim management
Boosted the scope of business collaborations

Investments Managing a diversified, solid portfolio with a healthy return

Completed the upgrading of most core infrastructure in P&C and Life while creating an advanced user experience
First-Time Application of IFRS17
A new accounting standard for measuring and presenting the results of insurance companies
First Reporting: Q1 2025

A limited impact on general Insurance
A one-time effect on equity at transition date, as of January 1, 2024.
No direct impact on the Solvency Ratio and equity management






90% of the CSM balance in retention is calculated using the retroactive application approach (MRA), which primarily relies on the cash flows of the Company's portfolio, rather than the fair value (FV) approach, which incorporates financial and general assumptions from the perspective of market participants.
70% of the CSM balance in retention pertains to products that continue to be sold, and future sales of these products will generate new CSM (in addition to releasing CSM to current profits).
40%-50% of the CSM retention transition are expected to be recognized as profit over the five years following the transition date. **
All balances are as of the transition date, January 1, 2024

*The risk adjustment balance (conservative margin) relates to the eife and Heath sectors. This balance does not include the risk adjustment balance in the general insurance sector, which amounts to ILS 83 million on a retention basis.
**The pace and amount of CSM recognition in profit are not definitive and are subject to changes in assumptions and estimates, if any.

Most of the difference between the methods is caused by changes in measuring profitability in Life and Health segments In NIS million | *Comprehensive income, after tax

All data, including comparative figures, are presented according to IFRS17


* After tax. In NIS million ** Return on equity, annualized
· INSURANCE
| 5 | ||
|---|---|---|
| Company | ||
| 2025 | 2024 | |
|---|---|---|
| Income from insurance services - entire company | 131.4 | 33.7 |
| Operating expenses from operating segments | (17.9) | (17.0) |
| Total income from insurance services, net of operating expenses | 113.5 | 66.7 |
| Finance expenses resulting from insurance contracts | (25.3) | (15.6) |
| Investment revenue attributed to operating segments | 31.3 | 30.8 |
| Revenue from investments and financing, net | 5.9 | 15.92 |
| Investment revenue not attributed to operating segments | 22.0 | 24.92 |
| Expenses not attributed to operating segments | (4.1) | (4.4) |
| Other revenue (expenses) | (0.3) | 0.1 |
| Comprehensive income, before tax | 137.0 | 101.8 |
| Tax effect | 48.0 | 36.2 |
| Comprehensive income | 89.0 | 65.6 |

Income from insurance services, net of operating expenses
Income from Insurance Services


In NIS million, before tax The data are attributed to operating segments


In NIS million, before tax


· INSURANCE
* Including investment and financing revenue, net and other expenses totaling approx. NIS 11.7 million in 2024
All data are in NIS million | Comprehensive income from insurance services before tax
e) f

396 4 Growth Excluding Civil Servants tender
* The line item includes other finance expenses.
17
premiums
All data are in NIS million | Comprehensive income from insurance services before tax


* The line item includes other finance expenses.
18


* Induding revenue from management fevenue (which, under IFRS 17 attributed minimum investment revenues to the Life Segment) and other expenses.

10
200
Growth


* The growth in premiums in the Heath Segment was achieved despite a business decision to reduce the scope of activity in the personal accidents subsegnent in light of the reform led by the regulator, which reduced its profitability.
** Under IFRS 17, minimum investment revenue is attributed to the item includes other finance expenses.
All data are in NIS million | Comprehensive and underwriting income before tax
20


Excluding income from profit-sharing policies; based on a solid, diversified investment portfolio


· · DIRECT
· INSURANCE

* Contractual service margin (CSM) - Expected incorance coverage. Attributed to income across the insurance contract coverage period. ** Risk adjustments (R4) - The risk premium for une anount and timing of the cash flows is charged to income upon release from the risk... . . . . . . . . . 23

The model in its present form is highly sensitive to changes in market and other variables.
* As reported on April 27, 2025. Including a dividend of NIS 60 million declared subsequent to the annual reporting period and a Tier 2 capital instrument issued between the calculation date and solvency ratio publication date.

Since 2018, a total of approx. NIS 938 million has been declared as dividend for a cumulative profit of NIS 1.27 billion


* Including the effect of the first-time application of IFRS 17 on January 1, 2024, totaling approx. NIS 84 million.




*The motor market share by premiums, based on companies' reports as of 31.12.2024 (supervisory data not yet published)
C
Ficialized
门已
AFC of Cares
DIRECT INSURANCE
S

* Market share - Homeowners and mortgage banks in premium terms, according to the Capital Market, Insurance and Savings Authority as of September 30, 2024

The rate is based on Direct Insurance's insured mortgage sums as a share of the total outstanding credit balance in the economy (lenders' portion), after a provision for doubtful debts, per the Bank of Israel. As of September 2024.

Life branch market
Pure risk market share (excluding savings) – Accumulated individual death risk, according to the Capital Market, Insurance and Savings Authority , as of September 30, 2024




Organic &
Profitable Growth
Competitive Advantage through Organizational excellence
ကိုးကား
Innovation at the core of our Business Pushing boundaries

Maximizing
Customer
Engagement
Excellent
service
Exploring Opportunities Horizonal & Vertical
് സ്ഥ

Via advanced technology and high operational optimization

Innovation Enabling Competitive Offering Pricing and Enhanced value for Customers

Value Offers to customers club benefits, bundles, etc.
Cross Company
organizational
innovation

Innovation HUB DIRECTLAB :: Embedding dozens of innovative applications in business processes

GEN AI applications

Structured and Focused screening process designed to identify startups with higher potential to enhance the value chain In cooperation with the Japanese insurance
giant MSI
Exposure to 330 startups



Consistently Ranked Among Top High-Tech Companies and First in the Financial Sector for Several Years*
| @ DVIDIA | Nvidia | |
|---|---|---|
| 2 | ||
| Microsoft | Microsoft | 3 |
| Check Point | Check Point | য |
| C APPLIED | Applied Materials | 5 |
| . ביטור | Direct Insurance | 6 |
| வா | Israel Aircraft Industries | 7 |
| intel | Intel | 8 |
| ● בנק הפועלים | Bank Hapoalim | 0 |
| 2 | Fiberark Software | 10 |
* According to the most recent TheMarker and BDI Survey– Sep 2024

... INSURANCE

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