Earnings Release • Feb 14, 2024
Earnings Release
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Pursuant to Article 17(1) of the Regulation (EU) No. 596/2014 of the European Parliament and of the Council of 16 April 2014 on market abuse (market abuse regulation) and repealing Directive 2003/6/EC of the European Parliament and of the Council and Commission Directives 2003/124/EC, 2003/125/EC and 2004/72/EC, the Management Board of Orange Polska S.A. hereby provides selected financial and operating data related to the activities of the Orange Polska Capital Group ("the Group", "Orange Polska", "Company") for 4Q and FY 2023.
Disclosures on performance measures have been presented in the Note 3 to IFRS Consolidated Financial Statements of the Orange Polska Group for the year ended 31 December 2023 (available at https://www.orange-ir.pl/results-center/).
| key figures (PLN million) | 4Q 2023 | 4Q 2022 | Change | 2023 | 2022 | Change |
|---|---|---|---|---|---|---|
| Revenue | 3,492 | 3,379 | +3.3% | 12,970 | 12,488 | +3.9% |
| EBITDAaL | 753 | 736 | +2.3% | 3,179 | 3,078 | +3.3% |
| EBITDAaL margin | 21.6% | 21.8% | -0.2 p.p. | 24.5% | 24.6% | -0.1 p.p. |
| operating income | 109 | 256 | -57.4% | 1,221 | 1,161 | +5.2% |
| net income | 72 | 163 | -55.8% | 818 | 724 | +13.0% |
| eCapex | 653 | 823 | -20.7% | 1,555 | 1,719 | -9.5% |
| organic cash flow | 325 | -4 | +329m | 1,173 | 822 | +42.7% |
| KPI ('000) | 4Q 2023 | 4Q 2022 | Change |
|---|---|---|---|
| convergent customers (B2C) | 1,700 | 1,625 | +4.6% |
| mobile accesses (SIM cards) | 17,628 | 17,630 | 0.0% |
| post-paid | 13,143 | 12,566 | +4.6% |
| pre-paid | 4,485 | 5,064 | -11.4% |
| fixed broadband accesses (retail) | 2,821 | 2,804 | +0.6% |
| o/w fibre | 1,349 | 1,171 | +15.2% |
| fixed voice lines (retail) | 2,428 | 2,572 | -5.6% |
| 2023 | Revenues | EBITDAaL | eCapex |
|---|---|---|---|
| Guidance | low-to-mid single digit growth |
low single digit growth |
PLN 1.5-1.7bn |
| Achievements | +3.9% yoy ✓ |
+3.3% yoy ✓ |
PLN 1.56bn ✓ |
| Mid-term guidance (2021 to 2024)* | 2021-23 performance | |
|---|---|---|
| Revenues | low single digit growth CAGR** | +4.1% CAGR** |
| EBITDAaL | low-to-mid single growth CAGR** | +4.4% CAGR** |
| eCapex (PLN bn) | 1.7 to 1.9 yearly average over the period | 1.67bn (avg 2021-23) |
| ROCE | increase 3-4x (vs. 1.6% in 2020) | 7.6% in 2023 (5x increase) |
| Net debt / EBITDAaL | we aim to keep safe balance sheet, with financial leverage in the range 1.7-2.2x*** |
1.1x at the end of '23 |
*As presented in .Grow strategy in June 2021
**Compound annual growth rate
***Long-term prospects for net debt/EBITDAaL
"Our achievements in 2023 put us on track to deliver on the objectives of our .Grow strategy. Our business has, once again, demonstrated its resilience to a difficult macro environment and intensive competition. This underscores its strong fundamentals. All three engines of our core business delivered growth: services for consumers, businesses and other telecom operators. This is essential to our ability to further improve our financial results. Customer bases of all our key subscription services sustained their healthy growth. Importantly, this was accompanied by ARPO growth, which has accelerated thanks to consistent implementation of our value strategy. This is particularly important as we are coping with the impact of high inflation.
We continue to transform our business to become ever more efficient. We are starting to reap benefits from our use of new AI/Big Data solutions to further digitise our processes. Among others, these benefits include 20% of sales now being made through digital channels and an AI-supported customer-value management platform, developed to improve our value strategy. These solutions not only make our processes more efficient but they also improve customer satisfaction. We are very excited to be finally able to use the new mobile spectrum: our customers will benefit from super-fast internet on the move and on site empowered by 5G. It is a milestone to our future, unlocking prospects for new innovative solutions, improving spectrum efficiency, optimising data traffic management and facilitating the technological evolution away from 3G which we have begun to decommission.
In 2023 we also made exemplary progress in responsibility pillar of our strategy. We significantly accelerated reduction of our CO2 emissions as we benefitted from contracts for renewable energy: emissions were down 79% compared to our reference year (2015). We have met our 2025 strategic goal two years in advance. We are also proud to have completed one of our flagship social education programs in which more than 80,000 teachers enhanced their digital skills.
2024 is the last year of implementation for the .Grow strategy. I am confident that we will deliver all our commitments to shareholders and all other stakeholders. Simultaneously, we will use 2024 to work on a new strategic plan which I am sure will be a platform for us to further increase shareholder value."
Revenues totalled PLN 12,970 million in 2023 and were up 3.9% year-on-year or PLN 482 million. There were five main factors that influenced this performance. Firstly, core telecom services (combined revenues of convergence, mobile-only and broadband-only) were up 4.8% year-onyear. It resulted from simultaneous expansion of customer bases and ARPO. Secondly, IT and integration services had another year of solid growth with revenues +14% year-on-year. While we were not immune to the global slowdown in IT services, we benefitted from integration projects, especially in the public sector. Thirdly, revenues from equipment grew by a particularly strong 18% year-on-year as a result of customer demand for higher value handsets and our commercial value strategy. Fourthly, wholesale revenues (excluding legacy areas) increased 10% year-on-year, as we continue to capitalise on demand for our infrastructure. Finally, other revenues decreased 19% year-on-year due to lower volumes in energy resale business.
In 4Q alone, revenues were up 3.3% or PLN 113 million year-on-year. The key contributors to the growth were: core telecom services (+3.8% year-on-year), IT/IS (+17% year-on-year) and equipment revenues (+10% year-on-year).
In 2023 we continued to successfully combine solid growth of customer volumes in all key services (convergence, fixed broadband, mobile post-paid) with improving average revenue that they generate (ARPO).
Our commercial activity is mainly focused on delivering a package of mobile and fixed services, which we define as convergence. In 2023 our B2C convergent customer base increased by 75 thousand and 4.6% year-on-year and reached 1.7 million. ARPO from convergent customers expanded by 3.7% year-on-year to PLN 118.9 (vs. +2.5% yoy in 2022), owing to our value strategy and increasing share of fibre. In 4Q alone customer net additions reached 31 thousand while ARPO stood at PLN 120.5 and was up 4.0% year-on-year.
Total fixed broadband customer base increased in 2023 by 17 thousand and 0.6% year-on-year. Fibre customers base expanded by 178 thousand or 15% as a result of solid customer demand, expansion of the fibre footprint and migration from copper. In 4Q alone, the fibre net additions stood at 49 thousand. Fibre already reached 48% of our total broadband customer base. The copper broadband technologies customer base continued to decrease and was lower by 158 thousand versus previous year. The ARPO from broadband-only services in 2023 stood at PLN 64.2 and grew by 4.1% year-on-year (vs. +3.7% in 2022) benefitting from our value strategy and growing share of fibre customers (fibre generates higher ARPO versus other technologies). In 4Q alone this ARPO stood at PLN 65.1 and was up 4.2% year-on-year.
Mobile handset customer base increased in 2023 by 218 thousand or 2.5% year-on-year. The mobile-only handset ARPO increased by 3.2% year-on-year (vs. 2.5% in 2022) owing to our value strategy. In 4Q alone customer net additions reached 59 thousand while ARPO stood at PLN 29.4 and was up 2.1% year-on-year.
Pre-paid customer base in 2023 decreased by 11% to 4.5 million This reflected mainly lower demand from Ukrainian customers and intense market competition. ARPO from pre-paid offers stood at PLN 13.8 in 2023 and was up 11% year-on-year mainly as a result of changes in the customer base structure (a year ago ARPO was diluted by free starters offers for Ukrainian customers) and our value strategy.
In fixed voice, in 2023 net loss of lines stood at 144 thousand as compared to 130 thousand a year ago and reflected structural negative market trends.
EBITDA after Leases (EBITDAaL) for 2023 came in at PLN 3,179 million and was up 3.3% year-onyear or PLN 101 million. The growth was generated by 4.3% year-on-year (PLN 288 million) increase of the direct margin (a difference between revenues and direct costs) resulting mainly from good margin generation by core telecom services, equipment sales and energy resale. Indirect costs increased 5% year-on-year. They were affected by around PLN 200 million impact of inflation and minimum wage growth.
In 4Q alone EBITDAaL increased 2.3% year-on-year as a result of 3% growth of the direct margin and 4% growth of indirect costs. The drivers of the performance were similar as in the full-year results.
Net income for 2023 was PLN 818 million and was up 13% (PLN 94 million) over 2022. It benefitted from growth of EBITDAaL, lower depreciation (-2% year-on-year) and +25% higher year-on-year (PLN 27 million) gain on sale of assets (mainly real estate that we no longer use due to the technology transformation of our fixed network from copper to fibre). Net profit was also supported by PLN 81 million lower year-on-year net finance costs mainly due to FX gains on Euro denominated long-term lease liabilities. The net income reflected as well the PLN 125 million provision related to the new social plan signed for 2024-2025.
Organic cash flow for 2023 was PLN 1,173 million, a growth of PLN 351 million (or 43%) versus 2022. Cash generation benefitted from growth of EBITDAaL coupled with PLN 462 million year-onyear decrease in the working capital requirement. It mainly resulted from the extension of securitisation of receivables related to sale of handsets on instalments. Cash generation also benefitted from PLN 77 million higher year-on-year proceeds from sale of assets1 . Cash capex expenditures1 were around PLN 270 million higher year-on-year as a result of payments (made in 1H) for very high capex incurred at the end of 4Q 2022.
"Our financial results in 2023 were strong across the board as we delivered on all of our objectives despite a difficult environment. We increased our revenues, profits, cash generation and improved return on capital employed, all while keeping a healthy balance sheet. In line with our policy we recommend another increase of the dividend bringing it to PLN 0.48 per share.
Our EBITDAaL expanded by more than 3%, despite headwinds of around PLN 200 million stemming from double-digit inflation. Growth of direct margin was the key to this achievement, fuelled by a solid contribution from all key revenue lines. It was coupled with the benefits of our cost transformation, which helped to maintain our high operating leverage.
I am particularly satisfied that our operating performance translates into an impressive growth of net income and cash generation, as evidenced by organic cash flow exceeding the PLN 1 billion milestone, for the first time in almost a decade. Our strategy of improving our results through a combination of growing EBITDAaL and disciplined capex is bearing fruits and we are on the right track to deliver all of the commitments and shareholder value creation of the .Grow strategy."
In line with .Grow dividend policy and taking into account strong 2023 results and sound balance sheet situation, the Management Board of Orange Polska on 14 February 2024 has adopted a resolution to recommend to Annual General Meeting payment of a cash dividend of PLN 0.48 per share in 2024 from 2023 profits.
The proposal to increase the dividend by 37% is a reflection of the confidence of the management in the future prospects of Orange Polska. The Company considers PLN 0.48 per share as a new floor payable in 2025.
The Management Board of Orange Polska hereby publishes the Company's guidance for the fullyear 2024.
We forecast our revenues to increase by a low single digit in 2024. We anticipate further growth of core telecommunication services (convergence, mobile and broadband) and solid contribution from
1 Cash capex calculation reduced by cash proceeds from sale of fibre network assets to FiberCo JV (excluded from cash proceeds from sale of assets)
other key business areas. We also expect continued pressure on legacy services (retail and wholesale fixed telephony).
The EBITDAaL for 2024 is expected to be growing by a low single digit percentage. Similarly to 2023, we expect EBITDAaL to be supported by profitable revenue expansion in the key areas of business and further cost optimisation. Inflationary environment is expected to continue to weigh on our operating costs.
We anticipate our economic capex (eCapex) in 2024 to be in the range of PLN 1.7-1.9 billion noting that the eCapex definition excludes acquisition of mobile spectrum. The guided range reflects increased investments into mobile area related to 5G network rollout, disciplined approach to investments in all areas and further disposals of our unused real estate.
Realisation of this guidance will be monitored by the Company on an ongoing basis. Should there occur material deviation from the forecast, the Company will make a revision to the forecast and immediately publish it in the form of a current report.
| in PLNm | 4Q 2023 | 4Q 2022 | FY 2023 | FY 2022 |
|---|---|---|---|---|
| Operating income | 109 | 256 | 1,221 | 1,161 |
| Less gains on disposal of fixed assets | -9 | -22 | -134 | -107 |
| Add-back of depreciation, amortisation and impairment of property, plant and equipment and intangible assets* |
517 | 520 | 2,000 | 2,046 |
| Add share of loss of joint venture adjusted for elimination of margin earned on asset related transactions with joint venture |
20 | 9 | 62 | 57 |
| Interest expense on lease liabilities | -36 | -30 | -138 | -95 |
| Adjustment for the impact of employment termination programs and reorganisation costs |
150 | -1 | 166 | -1 |
| Adjustment for the costs related to acquisition, disposal and integration of subsidiaries |
2 | 4 | 2 | 17 |
| EBITDAaL (EBITDA after Leases) | 753 | 736 | 3,179 | 3,078 |
*Includes impairment of rights of perpetual usufruct of land historically recognised as property, plant and equipment, subsequently reclassified to right-of-use assets (PLN 4 million in 1Q 2023 and PLN 3 million in 2Q 2023).
This press release contains forward-looking statements, including, but not limited to, statements regarding anticipated future events and financial performance with respect to our operations. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words like 'believe', 'expect', 'anticipate', 'estimated', 'project', 'plan', 'adjusted' and 'intend' or future or conditional verbs such as 'will,' 'would,' or 'may.' Factors that could cause actual results to differ materially from expected results include, but are not limited to, those set forth in our Registration Statement, as filed with the Polish securities and exchange commission, the competitive environment in which we operate, changes in general economic conditions and changes in the Polish and/or global financial and/or capital markets. Forward-looking statements represent management's views as of the date they are made, and we assume no obligation to update any forward-looking statements for actual events occurring after that date. You are cautioned not to place undue reliance on our forward-looking statements.
15 th February 2024 Start: 11:00 CET
The presentation will take place on-line. It will be available via a live webcast https://mm.closir.com/slides?id=411064 and via a live conference call.
11:00 (Warsaw) 10:00 (London) 05:00 (New York)
Poland: 0048 22 124 49 59 Canada: 001 587 855 1318 Germany: 0049 30 25 555 323 France: 0033 1758 50 878 United Kingdom: 0044 203 984 9844 United States: 001 718 866 4614
| 2022 proforma | 2023 | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| amounts in PLN millions | 1Q | 2Q | 3Q | 4Q | FY | 1Q | 2Q | 3Q | 4Q | FY |
| Income statement |
IFRS16 | IFRS16 | IFRS16 | IFRS16 | IFRS16 | IFRS16 | IFRS16 | IFRS16 | IFRS16 | IFRS16 |
| Revenues | ||||||||||
| Mobile services only | 671 | 699 | 710 | 717 | 2,797 | 710 | 723 | 733 | 725 | 2,891 |
| Fixed services only | 477 | 475 | 475 | 471 | 1,898 | 464 | 471 | 459 | 453 | 1,847 |
| Narrowband | 153 | 147 | 143 | 138 | 581 | 132 | 128 | 123 | 119 | 502 |
| Broadband | 219 | 223 | 224 | 224 | 890 | 222 | 224 | 222 | 223 | 891 |
| B2B Network Solutions | 105 | 105 | 108 | 109 | 427 | 110 | 119 | 114 | 111 | 454 |
| Convergent services B2C | 526 | 530 | 544 | 554 | 2,154 | 564 | 578 | 591 | 604 | 2,337 |
| Equipment sales | 331 | 363 | 400 | 488 | 1,582 | 463 | 417 | 442 | 537 | 1,859 |
| IT and integration services | 312 | 357 | 323 | 500 | 1,492 | 348 | 458 | 312 | 583 | 1,701 |
| Wholesale | 456 | 467 | 493 | 474 | 1,890 | 427 | 448 | 456 | 457 | 1,788 |
| Mobile wholesale | 286 | 295 | 295 | 285 | 1,161 | 233 | 246 | 260 | 258 | 997 |
| Fixed wholesale | 73 | 72 | 85 | 79 | 309 | 75 | 78 | 77 | 74 | 304 |
| Other | 97 | 100 | 113 | 110 | 420 | 119 | 124 | 119 | 125 | 487 |
| Other revenues | 158 | 164 | 178 | 175 | 675 | 163 | 129 | 122 | 133 | 547 |
| Total revenues | 2,931 | 3,055 | 3,123 | 3,379 | 12,488 | 3,139 | 3,224 | 3,115 | 3,492 | 12,970 |
| Labour expenses* | (368) | (344) | (322) | (365) | (1,399) | (372) | (347) | (344) | (370) | (1,433) |
| External purchases* | (1,688) | (1,780) | (1,826) | (2,129) | (7,423) | (1,867) | (1,881) | (1,780) | (2,211) | (7,739) |
| - Interconnect expenses | (369) | (385) | (395) | (389) | (1,538) | (337) | (356) | (370) | (371) | (1,434) |
| - Network and IT expenses | (207) | (205) | (230) | (241) | (883) | (228) | (235) | (231) | (266) | (960) |
| - Commercial expenses | (602) | (688) | (665) | (898) | (2,853) | (762) | (771) | (676) | (989) | (3,198) |
| - Other external purchases* | (510) | (502) | (536) | (601) | (2,149) | (540) | (519) | (503) | (585) | (2,147) |
| Other operating incomes & expenses* | 5 | 34 | 16 | 21 | 76 | 46 | 19 | 40 | 33 | 138 |
| Impairment of receivables and contract assets | (18) | (23) | (19) | (14) | (74) | (22) | (24) | (23) | (22) | (91) |
| Amortization and impairment of right-of-use assets | (123) | (123) | (123) | (126) | (495) | (131) | (133) | (131) | (133) | (528) |
| Interest expense on lease liabilities | (17) | (21) | (27) | (30) | (95) | (31) | (35) | (36) | (36) | (138) |
| EBITDAaL (EBITDA after Leases) | 722 | 798 | 822 | 736 | 3,078 | 762 | 823 | 841 | 753 | 3,179 |
| % of revenues | 24.6% | 26.1% | 26.3% | 21.8% | 24.6% | 24.3% | 25.5% | 27.0% | 21.6% | 24.5% |
| Gains on disposal of fixed assets | 21 | 49 | 15 | 22 | 107 | 86 | 28 | 11 | 9 | 134 |
| Depreciation, amortisation and impairment of property, plant and equipment and intangibles assets** |
(504) | (506) | (516) | (520) | (2,046) | (487) | (502) | (494) | (517) | (2,000) |
| Add-back of interest expense on lease liabilities | 17 | 21 | 27 | 30 | 95 | 31 | 35 | 36 | 36 | 138 |
| Adjustment for the impact of employment termination programs and reorganization costs* |
0 | 6 | (6) | 1 | 1 | 13 | (25) | (4) | (150) | (166) |
| Adjustment for the costs related to acquisition,disposal and integration of subsidiaries* | (4) | (5) | (4) | (4) | (17) | 0 | 0 | 0 | (2) | (2) |
| Share of profit/ (loss) of joint venture adjusted for elimination of margin earned on asset related transactions with joint venture* |
(8) | (26) | (14) | (9) | (57) | (13) | (16) | (13) | (20) | (62) |
| Operting income | 244 | 337 | 324 | 256 | 1,161 | 392 | 343 | 377 | 109 | 1,221 |
| % of revenues | 8.3% | 11.0% | 10.4% | 7.6% | 9.3% | 12.5% | 10.6% | 12.1% | 3.1% | 9.4% |
| Finance costs, net | (88) | (68) | (86) | (52) | (294) | (62) | (45) | (87) | (19) | (213) |
| - Interest income | 13 | 23 | 31 | 27 | 94 | 26 | 19 | 21 | 24 | 90 |
| - Interest expense on lease liabilities | (17) | (21) | (27) | (30) | (95) | (31) | (35) | (36) | (36) | (138) |
| - Other interest expense and financial charges | (47) | (50) | (43) | (51) | (191) | (42) | (38) | (37) | (34) | (151) |
| - Discounting expense | (19) | (21) | (20) | (20) | (80) | (13) | (16) | (13) | (12) | (54) |
| - Foreign exchange gains/ (losses) | (18) | 1 | (27) | 22 | (22) | (2) | 25 | (22) | 39 | 40 |
| Income tax | (31) | (26) | (45) | (41) | (143) | (60) | (59) | (53) | (18) | (190) |
| Consolidated net income / (loss) | 125 | 243 | 193 | 163 | 724 | 270 | 239 | 237 | 72 | 818 |
*Labour expenses, other external purchases and other operating incomes & expenses exclude adjustment due to employment termination program and some costs related to acquisition,disposal and integration of subsidiaries, and starting from Q2'22 also for elimination of margin earned on transactions with joint venture.
**In 1Q 2023 D&A includes PLN 4 million and in 2Q 2023 PLN 3 million impairment of rights of perpetual usufruct of land historically recognised as property, plant and equipment, subsequently reclassified to right-of-use assets.
| Customer base (in thousands) | 2092 | 2023 | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 1Q | 2Q | 3Q | 4Q | 1Q | 2Q | 3Q | 4Q | |||
| B2C convergent customers | 1,563 | 1,578 | 1,594 | 1,625 | 1,639 | 1,653 | 1,669 | 1,700 | ||
| Fixed broadband access | ||||||||||
| Fibre | පිරිව | 1,065 | 1,120 | 1,171 | 1,218 | 1,257 | 1,300 | 1,349 | ||
| ADSL | 653 | 623 | 591 | 561 | 530 | 504 | 478 | 454 | ||
| VDSL | 480 | 470 | 459 | 448 | 435 | 424 | 411 | 397 | ||
| Wireless for fixed | 622 | 627 | 624 | 625 | 623 | 624 | 621 | 622 | ||
| Retail broadband - total | 2,755 | 2,786 | 2,793 | 2,804 | 2,806 | 2,810 | 2,811 | 2,821 | ||
| o/w B2C convergent | 1,563 | 1,578 | 1,594 | 1,625 | 1,639 | 1,653 | 1,669 | 1.700 | ||
| TV client base | ||||||||||
| IPTV | 737 | 768 | 794 | 821 | 839 | 853 | 867 | 886 | ||
| DTH (TV over Satellite) | 241 | 203 | 169 | 135 | 103 | 84 | દિવે | રેત્વે છે | ||
| TV client base - total | 978 | 970 | 963 | ે રેણે વિરેસ | 943 | 937 | 936 | 945 | ||
| o/w B2C convergent | 848 | 843 | 839 | 836 | 827 | 824 | 827 | 838 | ||
| Mobile accesses | ||||||||||
| Post-paid | ||||||||||
| Mobile Handset | 8,506 | 8,609 | 8,666 | 8,723 | 8,763 | 8,820 | 8,882 | 8,941 | ||
| Mobile Broadband | 659 | 646 | 638 | 627 | 621 | 620 | 615 | 610 | ||
| M2M | 2,880 | 2,983 | 3,168 | 3,216 | 3,253 | 3,319 | 3,543 | 3,592 | ||
| Total post-paid | 12,046 | 12,238 | 12,472 | 12,566 | 12,636 | 12,759 | 13,040 | 13,143 | ||
| o/w B2C convergent | 2,914 | 2,937 | 2,958 | 2,991 | 3,001 | 3,024 | 3,044 | 3,082 | ||
| Pre-paid | 5,260 | 5,591 | 5,451 | 5,064 | 4,799 | 4,690 | 4,599 | 4,485 | ||
| Total | 17,306 | 17,829 | 17,924 | 17,630 | 17,435 | 17,449 | 17,640 | 17,628 | ||
| Fibre households connectable | 6,153 | 6,475 | 6,757 | 7,073 | 7,252 | 7,497 | 7,716 | 7,973 | ||
| Wholesale customers | ||||||||||
| WLR | 222 | 214 | 206 | 198 | 190 | 184 | 178 | 171 | ||
| Bitstream access | 147 | 151 | 155 | 162 | 167 | 171 | 178 | 186 | ||
| o/w fibre | 59 | 65 | 73 | 83 | 94 | 103 | 107 | 117 | ||
| பய | 40 | 39 | 37 | 34 | 33 | 31 | 30 | 29 | ||
| Fixed telephony accesses | ||||||||||
| PSTN | 1,463 | 1,417 | 1,375 | 1,331 | 1,286 | 1,248 | 1,196 | 1,146 | ||
| VolP | 1,199 | 1,216 | 1,228 | 1,241 | 1,250 | 1,257 | 1,267 | 1,282 | ||
| Total retail main lines | 2,662 | 2,633 | 2,603 | 2,572 | 2,536 | 2,506 | 2,463 | 2,428 | ||
| o/w B2C convergent | 896 | 911 | 923 | 940 | 947 | 952 | 959 | 970 | ||
| o/w B2C PSTN convergent | 8 | 7 | 7 | 6 | દ | 5 | 5 | 5 | ||
| o/w B2C VolP convergent | 888 | 904 | 916 | 934 | 941 | 947 | 954 | 965 | ||
| Quarterly ARPO in PLN per month | 2022 | 2023 | ||||||
|---|---|---|---|---|---|---|---|---|
| 1Q | 2Q | 30 | 4Q | 1Q | 2Q | 3Q | 4Q | |
| Convergent services B2C | 113.7 | 113.7 | 115.6 | 115.9 | 116.4 | 118.6 | 120.0 | 120.5 |
| Fixed services only - voice | 36.5 | 36.2 | 36.2 | 36.4 | 36.1 | 36.1 | 35.9 | 35.8 |
| Fixed services only - broadband | 61.0 | 61.3 | 62.0 | 62.5 | 63.0 | 64.0 | 64.5 | 65.1 |
| Mobile services only | 20.1 | 20.2 | 20.1 | 20.8 | 21.1 | 21.9 | 22.4 | 22.1 |
| Post-paid excl M2M | 26.4 | 26.8 | 27.3 | 27.3 | 27.4 | 27.7 | 28.3 | 27.9 |
| Mobile Handset | 28.0 | 28.3 | 28.9 | 28.8 | 28.9 | 29.3 | 29.9 | 29.4 |
| Mobile Broadband | 12.1 | 12.1 | 12.1 | 12.1 | 11.9 | 11.7 | 11.8 | 11.6 |
| Pre-paid | 12.3 | 12.5 | 11.8 | 12.9 | 13.0 | 13.9 | 14.2 | 13.9 |
| Other mobile operating statistics | 2022 | 2023 | ||||||
|---|---|---|---|---|---|---|---|---|
| 1Q | 2Q | 3Q | 4Q | 1Q | 2Q | 3Q | 4Q | |
| DATA AUPU in GB | ||||||||
| post-paid | 6.8 | 7.4 | 8.0 | 8.3 | 8.5 | 9.2 | 10.0 | 10.0 |
| pre-paid | 6.0 | 6.4 | 6.7 | 7.9 | 8.4 | 8.9 | 9.8 | 10.7 |
| blended | 6.5 | 7.0 | 7.5 | 8.2 | 8.5 | 9.1 | 9.9 | 10.2 |
| Quarterly mobile customer churn rate (%) | ||||||||
| post-paid | 1.9 | 1.9 | 2.3 | 2.1 | 2.1 | 1.8 | 1.9 | 2.1 |
| pre-paid | 9.5 | 7.5 | 14.6 | 18.5 | 16.3 | 13.2 | 12.9 | 11.6 |
| Employment structure of Group as reported | 2022 | 2023 | ||||||
| Active full time equivalents (end of period) | ||||||||
| 1Q | 2Q | 3Q | 4Q | 1Q | 2Q | 3Q | 4Q | |
| Orange Polska | 10,085 | 9,831 | 9,640 | 9,445 | 9,366 | 9,222 | 9,074 | 9,044 |
| 50% of Networks | 338 | 339 | 331 | 319 | 334 | 332 | 334 | 324 |
| Total | 10,423 | 10,170 | 9,971 | 9,764 | 9,700 | 9,554 | 9,408 | 9,368 |
| 2022 | 2023 | |||||||
| Key environmental indicators | full year | full year | ||||||
| CO2 emissions (Scope 1+2) [k tones]1 | 335 | 120 | ||||||
| Energy consumption [GWh]- electricity | 516 | 505 | ||||||
| Renewable electricity as % total electricity consumption | 12% | 74% |
1 Starting from 2023, we changed the calculation method for scope 1 and 2 emissions in order to be more consistent with the GHG Protocol standard. More information is in MD&A for 2023 in Chapter 10, point: 6:Environmental Area
Terms used:
ARPO – average revenue per offer
Churn rate – the number of customers who disconnect from a network divided by the weighted average number of customers in a given period.
Convergent services – Revenues from B2C convergent offers (excluding equipment sales). A convergent offer is defined as an offer combining at least a broadband access (xDSL, FTTx, cable or wireless for fixed) and a mobile voice contract (excluding MVNOs) with a financial benefit. Convergent services revenues do not include incoming and visitor roaming revenues.
Convergent services B2C ARPO – The average monthly revenues from convergent services generated by retail customers (B2C) divided by the average number of B2C convergent customers in a given period.
Data Average Usage per User ( Data AUPU) – The average monthly total usage of gigabytes divided by the average number of mobile SIM cards (ex M2M and mobile broadband) in a given period.
Fixed broadband-only services – Revenues from fixed broadband offers (excluding B2C convergent offers and equipment sales), including TV and VoIP services.
Fixed broadband-only services ARPO – The average monthly revenues from fixed broadband only services divided by the average number of accesses in a given period.
Household connectable with fibre - an apartment in multi-family building or a single family house within the reach of our fibre to the home service that allows to provide service with a speed of at least 300Mb/s
Mobile-only services – Revenues from mobile offers (excluding consumer market convergent offers) and Machine to Machine (M2M) connectivity. Mobile-only services revenues do not include equipment sales and incoming and visitor roaming revenues.
Mobile-only services ARPO – The average monthly retail revenues from mobile only services excluding M2M connectivity, divided by the average number of SIM cards (excluding M2M) in a given period.
Mobile-only broadband ARPO – The average monthly retail revenues from SIM cards dedicated to mobile broadband access (excluding B2C convergent offers and equipment sales) divided by the average number of these SIM cards in a given period.
Mobile-only handset ARPO – The average monthly retail revenues from SIM cards dedicated to mobile handset access (excluding B2C convergent offers and equipment sales) divided by the average number of these SIM cards in a given period.
ROCE- Return on capital employed = EBIT (ex. extraordinary items) / (Shareholder's Equity + Average net debt)
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