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Orange Polska S.A.

Earnings Release Feb 13, 2025

5743_rns_2025-02-13_afbcc2bb-0d3c-4996-ba5a-54273f6b38fe.pdf

Earnings Release

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Current Report 3/2025 Orange Polska S.A., Warsaw, Poland 12 February, 2025

Pursuant to Article 17(1) of the Regulation (EU) No. 596/2014 of the European Parliament and of the Council of 16 April 2014 on market abuse (market abuse regulation) and repealing Directive 2003/6/EC of the European Parliament and of the Council and Commission Directives 2003/124/EC, 2003/125/EC and 2004/72/EC, the Management Board of Orange Polska S.A. hereby provides selected, preliminary and nonaudited financial and operating data related to the activities of the Orange Polska Capital Group ("the Group", "Orange Polska", "Company") for 4Q and FY 2024.

The financial information presented in this document has not been audited and therefore neither the Company nor its Directors or Officers accept responsibility for any errors, omissions or changes made between the unaudited and the audited financial information. The Company will publish audited financial statements with the auditors' report on 20 February 2025.

Orange Polska successfully completes a four year .Grow strategy with a strong 2024 performance

Highlights:

➢ 2024 guidance delivered:

2024 Revenues EBITDAaL eCapex
Guidance flat/low single digit
decline
low-to-mid single
digit growth
PLN 1.7-1.9bn
Achievements -1.8% yoy
+4.6% yoy
PLN 1.82bn

➢ 2021-2024 .Grow strategy ambitions achieved

Medium-term financial guidance
(2021–2024)*
2021–2024
Performance
Revenues Low single-digit growth (CAGR)** +2.6% CAGR
EBITDAaL Low-to-mid single-digit growth (CAGR)** +4.4% CAGR
eCapex (PLN bn) 1.7–1.9 yearly average for the period 1.71 bn PLN
ROCE Increase 3–4x (from 1.6% in 2020) 7.9% in 2024
(5x increase)
Net debt / EBITDAaL We aim to keep safe balance sheet with
financial leverage in the range of 1.7–2.2x***
1.1x at the end of 2024

*As presented in .Grow strategy in June 2021

**Compound annual growth rate

***Long-term prospects for net debt/EBITDAaL

➢ Solid 2024 financial results:

  • Revenues at PLN 12,732 million -1.8% yoy (-2.0% yoy in 4Q) reflecting strong growth of core telecom services (+5.4% yoy) offset by IT/IS (-7% yoy) and energy resale (-30% yoy)
  • EBITDAaL at PLN 3,324 million +4.6% yoy (+6.8% yoy in 4Q) with key support from strong growth of direct margin from core business
  • Net income at PLN 913 million, +11.6% yoy driven up by an increase in operating profit
  • ROCE at 7.9% (vs 7.6% in 2023) due to improving operating profit and balance sheet discipline
  • eCapex at PLN 1,822 million, +17% yoy reflecting run rate of 5G network rollout
  • Organic Cash Flow at PLN 985 million, -16% yoy, as EBITDAaL growth was offset by higher working capital requirement
key financial figures (PLN
million)
4Q 2024 4Q 2023 Change 2024 2023 Change
Revenue 3,423 3,492 -2.0% 12,732 12,970 -1.8%
EBITDAaL 804 753 +6.8% 3,324 3,179 +4.6%
EBITDAaL margin 23.5% 21.6% +1.9 p.p. 26.1% 24.5% +1.6 p.p.
operating income 340 109 +211.9% 1,419 1,221 +16.2%
net income 201 72 +179.2% 913 818 +11.6%
eCapex 688 653 +5.3% 1,822 1,555 +17.2%
organic cash flow 321 325 -1.2% 985 1,173 -16.0%
  • ➢ Management recommends 10% rise of the dividend, to PLN 0.53 per share, making it a third sequential increase during .Grow period and underscoring the success of the strategy
  • ➢ Management guides for continuation of solid growth and strengthening of OPLs value creation and leadership position in 2025:
2024 results 2025 guidance
Revenues yoy -1.8% low single digit growth
EBITDAaL yoy +4.6% low single digit growth
eCapex PLN 1.8 bn PLN 1.8-1.9 bn

Commenting on 2024 performance, Liudmila Climoc, Chief Executive Officer, said:

"2024 marked the completion of our .Grow strategy. Its successful execution has positioned Orange Polska as a leader across all key market segments. We achieved our ambitious operational and financial goals while creating substantial stakeholders' value and enhancing shareholders' returns. Our well-functioning commercial engines enabled us to adapt swiftly to changing market conditions, showcasing our execution capabilities. This success would not have been possible without the dedication of our teams, and I extend my deepest gratitude to all Orange Polska employees.

During 2024, the customer bases of all our key subscription services sustained their healthy growth pace despite the more challenging environment in B2B. This was accompanied by solid ARPO growth, particularly in convergence, driven by our consistent value strategy and our ability to meet the evolving needs of our customers.

Our commitment to delivering the best connectivity — at home, at work, and on the move — has driven further good progress in enhancing our mobile and fibre infrastructure. Following the first year of rollout, our 5G network on the C-band spectrum is now available to approximately 40% of the Polish population. In fibre we are expanding our footprint while elevating service quality to a new standard. Orange fibre have reached an additional 1 million households in Poland, thanks to efforts of our FiberCo JV (Światłowód Inwestycje) and strategic acquisitions of local operators. Meanwhile, XGS-PON technology, offering market-leading speeds of up to 8 GB/s, is now available to over 2.5 million households. Our commitment to quality has been validated by independent speed test benchmarks, where both our 5G and FTTH networks ranked #1 in 2024.

I am particularly proud that our customers have rewarded our efforts. In 2024, our Net Promoter Score (NPS) improved across all segments — consumer and business — once again securing the top position in the market. This trust and recognition from our customers reinforce our dedication to a customer-first approach in everything we do.

Next month, we will present our strategic plan. I am confident that this plan will lay the foundation for driving further value creation for all our stakeholders."

2024 Results Review

➢ 2024 revenues -1.8% yoy reflecting strong growth of core telecom services (+5.4% yoy) offset by IT&IS (-7% yoy) and energy resale (-30% yoy)

Revenues amounted to PLN 12,732 million in 2024 and were lower by PLN 238 million or 1.8% year-on-year. Core telecom services (combined revenues of convergence, mobile-only and broadband-only) advanced by a strong 5.4%, accelerating their dynamics versus previous year (+4.8% growth in 2023) as we benefitted from further simultaneous growth of the customer bases and ARPO. This was however offset by three elements. Firstly, a 7% year-on-year decrease of IT&IS revenues, which were affected by slowing demand and high comparable base of 2023 (when IT&IS revenues increase was much above the market). Secondly, a 30% decrease of other revenues due to energy resale revenues (driven by regulatory pressure). Finally, wholesale revenues declined due to regulatory cuts in the mobile termination rates.

In 4Q alone, revenues were down 2.0% or PLN 69 million year-on-year. The drivers of the performance were similar as in the full-year results: core telecom services increased by 6.3% (which was a higher rate of growth versus the previous few quarters), IT&IS revenues were down -11% year-on-year and other revenues decreased 18% year-on-year due to a drop in energy resale business.

➢ Commercial activity: solid and consistent performance in all key services

  • +5% yoy growth of B2C convergent customers, +29k net adds in 4Q

    • Convergent ARPO +4.6% yoy
  • +16% yoy growth of fibre retail customers, +72k net adds in 4Q (o/w 26k from acquisitions of local fibre operators)

    • 9 million households connectable with fibre
    • Fixed broadband-only ARPO +3.4% yoy
  • +3% yoy growth of post-paid mobile handset customers, +66k net adds in 4Q
    • Mobile-only handset ARPO +1.6% yoy
KPI ('000) 4Q 2024 4Q 2023 Change
convergent customers (B2C) 1,785 1,700 +4.9%
mobile accesses (SIM cards) 18,608 17,628 +5.6%
post-paid (inc. M2M) 14,297 13,143 +8.8%
o/w mobile handset 9,195 8,941 +2.8%
pre-paid 4,311 4,485 -3.9%
fixed broadband accesses (retail) 2,892 2,821 +2.5%
o/w fibre 1,566 1,349 +16.1%
fixed voice lines (retail) 2,316 2,428 -4.6%

In 2024 we continued to successfully combine solid growth of customer volumes in all key services (convergence, fixed broadband, mobile handset) with improving average revenue that they generate (ARPO).

Our B2C convergent customer base increased by 84 thousand or 4.9% year-on-year in 2024 and reached 1.78 million. ARPO from convergent customers expanded by 4.6% year-on-year to PLN 124.3, owing to our value strategy, as well as good demand for content and higher speed fibre offers. In 4Q alone customer net additions reached 29 thousand while ARPO stood at PLN 126.2 and was up 4.7% year-on-year.

Total fixed broadband customer base increased in 2024 by 71 thousand and 2.5% year-on-year. Fibre customers base expanded by 217 thousand or 16% as a result of solid customer demand, expansion of the fibre footprint, migration from copper and acquisitions of local fibre operators (42 thousand). In 4Q alone, the fibre net additions stood at 72 thousand, (includes 26k non-organic growth). Already 54% of our broadband customers use fibre. The copper broadband technologies customer base continued to decrease and was lower by 146 thousand versus previous year. ARPO from the broadband-only services stood at PLN 66.4 and grew by 3.4% year-on-year benefitting from value strategy and growing share of fibre customers (fibre generates higher ARPO versus other technologies). In 4Q alone this ARPO stood at PLN 67.2 and was up 3.1% year-on-year.

Mobile handset customer base increased in 2024 by 254 thousand or 2.8% year-on-year. This solid growth (slightly higher than in 2023) was fuelled by all our B2C brands, while net additions in B2B slowed down. The mobile-only handset ARPO increased by 1.6% year-on-year. In 4Q alone customer net additions reached 66 thousand while ARPO stood at PLN 29.9 and was up 1.5% year-on-year.

Pre-paid customer base in 2024 decreased by 174 thousand or 3.9% year-on-year due to intensive competition and migration to post-paid. ARPO from pre-paid offers stood at PLN 14.7 in 2024 and was up 6.7% year-on-year.

In fixed voice, in 2024 net loss of lines stood at 112 thousand as compared to 145 thousand a year ago and reflected structural negative market trends.

➢ 2024 EBITDAaL +4.6% yoy fuelled by good growth of margin from core telecom business & efficiency gains

EBITDA after Leases (EBITDAaL) for 2024 came in at PLN 3,324 million and was up 4.6% year-onyear or PLN 145 million. The growth was generated almost entirely by a PLN 133 million increase of the direct margin (a difference between revenues and direct costs), while indirect costs were broadly flat year-on-year. Direct margin was driven up by strong growth of core telecom services, an accounting one-off related to connectivity costs from prior periods (PLN 53 million) which was partly offset by declining profits from energy resale. Indirect costs reflected major headwinds stemming from inflation and rising minimum wages. They were compensated by cost transformation and efficiency gains in the network rollout for Światłowód Inwestycje FiberCo JV (visible in other operating income).

In 4Q alone EBITDAaL grew 6.8% year-on-year (or PLN 51 million) as a result of a 1.7% growth of direct margin and a 2% decline of indirect costs. The drivers of the performance were similar as in the full-year results.

➢ 2024 net income +12% yoy due growing operating profit

Net income for 2024 was PLN 913 million and was up 12% year-on-year (PLN 95 million) over 2023. It was driven by PLN 198 million year-on-year higher operating profit and by a low comparable base in 2023, when we accrued a provision related to the social plan for 2024-2025. Evolution of net income was affected by PLN 78 million higher year-on-year net finance costs resulting from higher interest costs on a more expensive debt and lower year-on-year FX gains.

➢ 2024 Organic Cash Flow at close to PLN 1 billion

Organic cash flow for 2024 was PLN 985 million. Compared to 2023 it benefitted from growth of EBITDAaL which was offset however by the difference in working capital requirement. In 2024 working capital requirement increased by PLN 97 million, as compared to PLN 234 million reduction in 2023 when we enlarged factoring program of receivables (related to sale of handsets on instalments) and received a large prepayment for network rollout for Światłowód Inwestycje.

Commenting on 2024 results, Jacek Kunicki, Chief Financial Officer, said:

"I am pleased with our financial performance in 2024 as we delivered on all of our objectives. It was a year of good development of our core telecom services. The growth rate of revenues from key telecom services accelerated versus its dynamic in the previous year, as we consistently expand both number of customers and ARPO. It translated into solid underlying margin generation which was the key element of 4.6% EBITDAaL increase in 2024. We experienced strong headwinds from energy resale and impact of inflation on our costs, but these were compensated by our cost savings and efficiency gains. The latter, in particular, included strong margin from the network rollout that we execute for the FiberCo JV. This demonstrates our ability to extract value from our assets and projects. I am pleased that our improved operating profitability has translated into solid net income and cash generation, as evidenced by organic cash flow reaching almost 1 billion zloty in 2024.

We met all the financial commitments contained in our .Grow strategy, delivering growth of revenues, EBITDAaL, cash and a landmark improvement of the return on capital employed (ROCE). Since 2020 our EBITDAaL increased by more than 500 million zloty which demonstrates a significant value creation. This was achieved despite huge unexpected headwinds caused by the 2022 energy crisis and two years of double-digit inflation, which impacted our costs. The key to this achievement was growth of our core telecom service revenues and the resulting direct margin. This shift of the source of EBITDAaL development, from cost cutting to commercial development was a crucial part of the .Grow strategy, as it ensures that the EBITDAaL development stems from a solid customer demand and is therefore sustainable. The combination of EBITDAaL growth and disciplined capital allocation throughout the .Grow strategy have enabled us to raise our cash generation and subsequently to return to sustainable dividends payments, and we are once again in a position to recommend another sequential increase of the dividend per share, to be paid out of the 2024 result."

Management recommends PLN 0.53 dividend per share from 2024 profits

In line with .Grow dividend policy the Management Board of Orange Polska on 12 February 2025 has adopted a resolution to recommend to Annual General Meeting payment of a cash dividend of PLN 0.53 per share in 2025 from 2024 profits.

The proposal to increase the dividend by 10% is a reflection of solid financial performance in 2024 and the confidence of the management in the future prospects of Orange Polska. The Company will present its new dividend policy together with new mid-term strategy in March.

Orange Polska 2025 guidance

The Management Board of Orange Polska hereby publishes the Company's guidance for the fullyear 2025.

Revenues are forecasted to increase by a low single digit in 2025, predominantly driven by growth of core telecommunication services (convergence, mobile and broadband).

The EBITDAaL for 2025 is expected to grow by a low single digit percentage. We expect EBITDAaL growth to be supported by profitable revenue expansion in the key areas of business and further cost optimisation.

We anticipate the economic capex (eCapex) in 2025 in the range of PLN 1.8-1.9 billion. The range reflects further 5G network rollout, fibre built with EU subsidies and further solid proceeds from disposals of our underutilised real estate. The eCapex definition excludes acquisition of mobile spectrum.

Realisation of this guidance will be monitored by the Company on an ongoing basis. Should there occur material change from the forecast, the Company will make a revision to the forecast and immediately publish it in the form of a current report.

Success and value creation of the .Grow strategy

In 2024, we successfully completed the implementation of our four-year .Grow strategy. We achieved its operating and financial ambitions despite particularly significant challenges resulting from a difficult macroeconomic environment, which we had not anticipated when this strategy was announced in 2021. The .Grow strategy focused on commercial growth of our core business.

In the consumer market, convergence driven by the steady growth in fibre footprint, was the key to value creation. Thanks to simultaneous growth of the number of customers and ARPO, over four years we grew our convergence revenues by close to 50% (with CAGR of 10%, above the 8% minimum level that we set in the strategy). During this time our fibre footprint increased from 5 to 9 million households, mainly through the network rollout made by Światłowód Inwestycje (FiberCo in which we have 50% stake) and wholesale agreement with other infrastructure providers.

In the business market, with the leadership position across all business segments of the telecom market and competences in the ICT area, we provided companies with comprehensive solutions for digital transformation. This lead to IT&IS revenue CAGR of 12% versus 9-10% ambition set in the strategy.

As part of the .Grow strategy, we expanded our approach to wholesale business opportunities. This was a natural consequence of our investments in mobile and fixed infrastructure and our ambition to its more efficient use in terms of improved monetisation and revenue generation. As a result, we have achieved a marked, almost 60%, increase in wholesale revenues, excluding legacy services (based on copper technologies) and interconnect settlements related to traffic termination.

Finally, in the .Grow strategic plan, social responsibility, always very high on our agenda, became one of the main pillars of our strategy. We achieved a number of ambitious environmental and social goals with the key one being the decrease of CO2 emissions in the scopes 1 and 2 by 78% versus the base year of 2015.

While announcing the .Grow strategy, we set a number of financial ambitions. Revenue growth fuelled by our commercial activity and high operating leverage were to be the key drivers for EBITDAaL growth. Furthermore, by keeping capital expenditures at a steady level we intended to increase cash flow generation and improve return on capital employed (ROCE). EBITDAaL growth rate over these four years was close to the top-end of the target, while eCapex was close to the bottom-end of the target. We increased ROCE five-fold, while preserving a solid balance sheet structure.

We achieved it despite enormous and unexpected headwinds related to the external environment, which included the outbreak of war in Ukraine, a huge rise in inflation rate and the minimum wage, and the energy crisis resulting in an immense increase in energy prices. The results achieved prove that our business is built on very strong foundations and that we are able to swiftly respond and adapt with agility to the changing environment.

Reconciliation of operating performance measure

in PLNm 4Q 2024 FY 2024 4Q 2023 FY 2023
Operating income 340 1,419 109 1,221
Less gains on disposal of fixed assets -38 -113 -9 -134
Add-back of depreciation, amortisation and impairment of property, plant and
equipment and intangible assets*
486 2021 517 2000
Add share of loss of joint venture adjusted for elimination of margin earned on
asset related transactions with joint venture
47 152 20 62
Interest expense on lease liabilities -36 -148 -36 -138
Adjustment for the impact of employment termination programs and
reorganisation costs
2 -10 150 166
Adjustment for the costs related to acquisition, disposal and integration of
subsidiaries
3 3 2 2
EBITDAaL (EBITDA after Leases) 804 3,324 753 3,179

*Includes impairment of rights of perpetual usufruct of land historically recognised as property, plant and equipment, subsequently reclassified to right-of-use assets (PLN 7m in 2023 and 1 m in 2024).

Forward-looking statement

This press release contains forward-looking statements, including, but not limited to, statements regarding anticipated future events and financial performance with respect to our operations. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words like 'believe', 'expect', 'anticipate', 'estimated', 'project', 'plan', 'adjusted' and 'intend' or future or conditional verbs such as 'will,' 'would,' or 'may.' Factors that could cause actual results to differ materially from expected results include, but are not limited to, those set forth in our Registration Statement, as filed with the Polish securities and exchange commission, the competitive environment in which we operate, changes in general economic conditions and changes in the Polish and/or global financial and/or capital markets. Forward-looking statements represent management's views as of the date they are made, and we assume no obligation to update any forward-looking statements for actual events occurring after that date. You are cautioned not to place undue reliance on our forward-looking statements.

Orange Polska's Management Board is pleased to invite you to the Company's 4Q and full year 2024 results presentation.

13th February 2025 Start: 11:30 CET

The presentation will take place on-line at . It will be available via a live webcast https://mm.closir.com/liveslidesstreamrs?id=411064 and via a live conference call:

Time:

11:30 (Warsaw) 10:30 (London) 05:30 (New York)

Dial in numbers: Conference Code: 411064

Poland: 0048 22 124 49 59 Germany: 0049 30 25 555 323 France: 0033 1758 50 878 United Kingdom: 0044 203 984 9844 United States: 001 718 866 4614

Orange Polska Group Consolidated

2023 2024
amounts in PLN millions 1Q 2Q 3Q 4Q FY 1Q 2Q 3Q 4Q FY
Income
statement
IFRS16 IFRS16 IFRS16 IFRS16 IFRS16 IFRS16 IFRS16 IFRS16 IFRS16 IFRS16
Revenues
Mobile services only 710 723 733 725 2,891 719 742 762 759 2,982
Fixed services only 464 471 459 453 1,847 446 442 438 437 1,763
Narrowband 132 128 123 119 502 115 111 107 104 437
Broadband 222 224 222 223 891 220 219 222 224 885
B2B Network Solutions 110 119 114 111 454 111 112 109 109 441
Convergent services B2C 564 578 591 604 2,337 620 636 657 667 2,580
Equipment sales 463 417 442 537 1,859 475 407 411 523 1,816
IT and integration services 348 458 312 583 1,701 327 405 337 518 1,587
Wholesale 427 448 456 457 1,788 391 403 418 410 1,622
Mobile wholesale 242 256 273 271 1,042 206 221 236 229 892
Fixed wholesale 144 146 151 153 594 144 142 141 144 571
Other 41 46 32 33 152 41 40 41 37 159
Other revenues 163 129 122 133 547 103 88 82 109 382
Total revenues 3,139 3,224 3,115 3,492 12,970 3,081 3,123 3,105 3,423 12,732
Labour expenses* (372) (347) (344) (370) (1,433) (382) (369) (352) (357) (1,460)
External purchases* (1,867) (1,881) (1,780) (2,211) (7,739) (1,796) (1,799) (1,731) (2,134) (7,460)
- Interconnect expenses (337) (356) (370) (371) (1,434) (314) (322) (295) (348) (1,279)
- Network and IT expenses (228) (235) (231) (269) (963) (235) (250) (256) (285) (1,026)
- Commercial expenses (762) (771) (676) (990) (3,199) (707) (711) (659) (928) (3,005)
- Other external purchases* (540) (519) (503) (581) (2,143) (540) (516) (521) (573) (2,150)
Other operating incomes & expenses* 46 19 40 33 138 98 103 60 104 365
Impairment of receivables and contract assets (22) (24) (23) (22) (91) (30) (27) (34) (46) (137)
Amortization of right-of-use assets (131) (133) (131) (133) (528) (135) (139) (144) (150) (568)
Interest expense on lease liabilities (31) (35) (36) (36) (138) (37) (38) (37) (36) (148)
EBITDAaL (EBITDA after Leases) 762 823 841 753 3,179 799 854 867 804 3,324
% of revenues 24.3% 25.5% 27.0% 21.6% 24.5% 25.9% 27.3% 27.9% 23.5% 26.1%
Gains on disposal of fixed assets 86 28 11 9 134 42 22 11 38 113
Depreciation, amortisation and impairment of property, plant and equipment and
intangibles assets**
(487) (502) (494) (517) (2,000) (505) (508) (522) (486) (2,021)
Add-back of interest expense on lease liabilities 31 35 36 36 138 37 38 37 36 148
Adjustment for the impact of employment termination programs and reorganization
costs*
13 (25) (4) (150) (166) 13 (1) 0 (2) 10
Adjustment for the costs related to acquisition,disposal and integration of subsidiaries* 0 0 0 (2) (2) 0 0 0 (3) (3)
Share of profit/ (loss) of joint venture adjusted for elimination of margin earned on
asset related transactions with joint venture*
(13) (16) (13) (20) (62) (37) (45) (23) (47) (152)
Operting income 392 343 377 109 1,221 349 360 370 340 1,419
% of revenues 12.5% 10.6% 12.1% 3.1% 9.4% 11.3% 11.5% 11.9% 9.9% 11.1%
Finance costs, net (62) (45) (87) (19) (213) (69) (75) (59) (88) (291)
- Interest income 26 19 21 24 90 22 25 21 20 88
- Interest expense on lease liabilities (31) (35) (36) (36) (138) (37) (38) (37) (36) (148)
- Other interest expense and financial charges (42) (38) (37) (34) (151) (37) (43) (40) (49) (169)
- Discounting expense (13) (16) (13) (12) (54) (18) (19) (12) (22) (71)
- Foreign exchange gains/ (losses) (2) 25 (22) 39 40 1 0 9 (1) 9
Income tax (60) (59) (53) (18) (190) (53) (54) (57) (51) (215)
Consolidated net income 270 239 237 72 818 227 231 254 201 913

*Labour expenses, other external purchases and other operating incomes & expenses exclude adjustment due to employment termination program and some costs related to acquisition,disposal and

integration of subsidiaries, and starting from Q2'22 also for elimination of margin earned on transactions with joint venture.

**In 1Q 2023 D&A includes PLN 4 million, in 2Q 2023 PLN 3 million and in 2Q 2024 1 million impairment of rights of perpetual usufruct of land historically recognised as property, plant and equipment, subsequently reclassified to right-of-use assets.

Orange Polska Group key performance indicators

Customer base (in thousands) 2023 2024
1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q
B2C convergent customers 1,639 1,653 1,669 1,700 1,718 1,738 1,755 1,785
Fixed broadband access
Fibre 1,218 1,257 1,300 1,349 1,394 1,450 1,495 1,566
ADSL 530 504 478 454 430 410 389 368
VDSL 435 424 411 397 383 368 352 336
Wireless for fixed 623 624 621 622 620 622 622 621
Retail broadband - total 2,806 2,810 2,811 2,821 2,827 2,849 2,857 2,892
o/w B2C convergent 1,639 1,653 1,669 1,700 1,718 1,738 1,755 1,785
TV client base
IPTV 839 853 867 886 900 911 925 940
DTH (TV over Satellite) 103 84 69 59 52 48 45 41
TV client base - total 943 937 936 945 953 959 969 981
o/w B2C convergent 827 824 827 838 847 855 865 878
Mobile accesses
Post-paid
Mobile Handset 8,763 8,820 8,882 8,941 8,989 9,061 9,129 9,195
Mobile Broadband 621 620 615 610 602 593 589 572
M2M 3,253 3,319 3,543 3,592 3,706 3,927 4,278 4,530
Total post-paid 12,636 12,759 13,040 13,143 13,298 13,580 13,996 14,297
o/w B2C convergent 3,001 3,024 3,044 3,082 3,100 3,130 3,159 3,207
Pre-paid 4,799 4,690 4,599 4,485 4,409 4,358 4,371 4,311
Total 17,435 17,449 17,640 17,628 17,706 17,939 18,366 18,608
Fibre households connectable 7,252 7,497 7,716 7,973 8,205 8,504 8,705 8,911
Wholesale customers
WLR 190 184 178 171 165 160 154 148
Bitstream access 167 171 178 186 193 199 206 212
o/w fibre 94 103 107 117 127 134 144 156
LLU 33 31 30 29 27 25 24 22
Fixed telephony accesses
PSTN 1,286 1,248 1,196 1,146 1,098 1,068 1,037 1,002
VoIP 1,250 1,257 1,267 1,282 1,295 1,300 1,306 1,314
Total retail main lines 2,536 2,506 2,463 2,428 2,393 2,367 2,343 2,316
o/w B2C convergent 947 953 959 970 975 980 985 992
o/w B2C PSTN convergent 6 5 5 5 5 4 4 4
o/w B2C VoIP convergent 941 947 954 965 971 976 981 989
Quarterly ARPO in PLN per month 2023 2024
1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q
Convergent services B2C 116.4 118.6 120.0 120.5 121.8 123.3 126.0 126.2
YoY % 2.4% 4.3% 3.8% 4.0% 4.7% 4.0% 5.0% 4.7%
Fixed services only - broadband 63.0 64.0 64.5 65.1 65.5 66.0 66.8 67.2
YoY % 3.2% 4.5% 4.1% 4.2% 4.0% 3.0% 3.5% 3.1%
Mobile services only 21.1 21.9 22.4 22.1 22.0 22.8 23.3 23.2
YoY % 4.8% 8.4% 11.6% 6.2% 4.3% 4.3% 4.0% 5.0%
Post-paid excl M2M 27.4 27.7 28.3 27.9 27.8 28.3 28.7 28.4
Mobile Handset 28.9 29.3 29.9 29.4 29.4 29.8 30.3 29.9
YoY % 3.4% 3.5% 3.4% 2.1% 1.6% 1.7% 1.6% 1.5%
Mobile Broadband 11.9 11.7 11.8 11.6 11.7 11.7 11.7 11.6
Pre-paid 13.0 13.9 14.2 13.9 13.5 14.7 15.2 15.4
Fixed services only - voice 36.1 36.1 35.9 35.8 35.7 35.4 35.6 35.5
Other mobile operating statistics 2023 2024
1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q
DATA AUPU in GB
post-paid 8.5 9.2 10.0 10.0 10.4 11.9 10.9 10.9
pre-paid 8.4 8.9 9.8 10.7 11.7 12.2 12.5 13.4
blended 8.5 9.1 9.9 10.2 10.8 12.0 11.4 11.7
Quarterly mobile customer churn rate (%)
post-paid 2.1 1.8 1.9 2.1 2.0 1.8 1.9 2.3
pre-paid 16.3 13.2 12.9 11.6 10.9 11.5 11.1 11.0
Employment structure of Group as reported 2023 2024
Active full time equivalents (end of period)
Orange Polska 1Q
9,366
2Q
9,222
3Q
9,074
4Q
9,044
1Q
8,956
2Q
8,810
3Q
8,613
4Q
8,554
50% of Networks 334 332 334 324 342 345 351 373
Total 9,700 9,554 9,408 9,368 9,298 9,155 8,964 8,927
2023 2024
Key environmental indicators full year full year
CO2 emissions (Scope 1+2) [k tones] 94 130
Energy consumption [GWh]- electricity 563 562
Renewable electricity as % total electricity consumption 82% 68%

Terms used:

ARPO – average revenue per offer

Churn rate – the number of customers who disconnect from a network divided by the weighted average number of customers in a given period.

Convergent services – Revenues from B2C convergent offers (excluding equipment sales). A convergent offer is defined as an offer combining at least a broadband access (xDSL, FTTx, cable or wireless for fixed) and a mobile voice contract (excluding MVNOs) with a financial benefit. Convergent services revenues do not include incoming and visitor roaming revenues.

Convergent services B2C ARPO – The average monthly revenues from convergent services generated by retail customers (B2C) divided by the average number of B2C convergent customers in a given period.

Data Average Usage per User ( Data AUPU) – The average monthly total usage of gigabytes divided by the average number of mobile SIM cards (ex M2M and mobile broadband) in a given period.

Fixed broadband-only services – Revenues from fixed broadband offers (excluding B2C convergent offers and equipment sales), including TV and VoIP services.

Fixed broadband-only services ARPO – The average monthly revenues from fixed broadband only services divided by the average number of accesses in a given period.

Household connectable with fibre - an apartment in multi-family building or a single family house within the reach of our fibre to the home service that allows to provide service with a speed of at least 300Mb/s

Mobile-only services – Revenues from mobile offers (excluding consumer market convergent offers) and Machine to Machine (M2M) connectivity. Mobile-only services revenues do not include equipment sales and incoming and visitor roaming revenues.

Mobile-only services ARPO – The average monthly retail revenues from mobile only services excluding M2M connectivity, divided by the average number of SIM cards (excluding M2M) in a given period.

Mobile-only broadband ARPO – The average monthly retail revenues from SIM cards dedicated to mobile broadband access (excluding B2C convergent offers and equipment sales) divided by the average number of these SIM cards in a given period.

Mobile-only handset ARPO – The average monthly retail revenues from SIM cards dedicated to mobile handset access (excluding B2C convergent offers and equipment sales) divided by the average number of these SIM cards in a given period.

ROCE- Return on capital employed = EBIT (ex. extraordinary items) / (Shareholder's Equity + Average net debt)

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