Investor Presentation • Dec 3, 2018
Investor Presentation
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This presentation has been prepared by Nova Ljubljanska banka d.d., Ljubljana (the "Company"). This presentation has been prepared solely for the purpose of informative presentation of the business conduct of the Company. This presentation has not been approved by any regulatory authority and does not constitute or form part of any offer to sell or issue or invitation to purchase, or any solicitation of any offer to purchase, any securities of the Company, nor shall it or any part of it nor the fact of its distribution form the basis of, or be relied on in connection with, any contract or investment decision.
This presentation should not be considered as a recommendation that any recipient of this presentation should purchase or sell any of the Companies financial instruments or groups of financial instruments or assets. This presentation does not include all necessary information, which should be considered by the recipient of this presentation when making a decision on purchasing any of the the Companies financial instruments or assets. Each recipient of this presentation contemplating purchasing any of the Companies financial instruments or assets should make its own independent investigation of the financial condition and affairs, and its own appraisal of the Companies creditworthiness. Any corporate body or natural person interested in investing into Companies financial instruments or assets should consult well-qualified professional financial experts and thus obtain additional information. The information and opinions contained in this presentation are provided as at the date of the presentation and are subject to change. No reliance may or should be placed by any person for any purposes whatsoever on the information contained in this presentation, or on its completeness, accuracy or fairness.
The presentation has not been independently verified and no representation or warranty, express or implied, is made or given by or on behalf of the Company or any of their respective parent or subsidiary undertakings or associated companies, or any of such person's respective directors, officers, employees, agents, affiliates or advisers, as to, and no reliance should be placed for any purpose whatsoever on the truth, fullness, accuracy, completeness or fairness of the information or opinions contained in this presentation or any other information relating to the Company, its subsidiary undertakings or, associated companies or affiliates, whether written, oral or in a visual or electronic form, and howsoever transmitted or made available and no responsibility or liability whatsoever is assumed by any such persons for any such information or opinions or for any errors or omissions or for any loss howsoever arising from any use of this presentation or its contents or otherwise arising in connection therewith. The information in this presentation is subject to correction, completion and change without notice..
This presentation does not purport to contain all information that may be required to evaluate the Company. In giving this presentation, none of the Company or any of their respective parent or subsidiary undertakings or associated companies, or any of such person's respective directors, officers, employees, agents, affiliates or advisers, or any other party undertakes or is under any obligation to amend, correct or update this presentation or to provide the recipient with access to any additional information that may arise in connection with it. None of the foregoing persons accepts any responsibility whatsoever for the contents of this presentation, and no representation or warranty, express or implied, is made by any such person in relation to the contents of this presentation. To the fullest extent permissible by law, such persons disclaim all and any responsibility or liability, whether arising in tort, contract or otherwise, which they might otherwise have in respect of this presentation. Recipients should not construe the contents of this presentation as legal, tax, regulatory, financial or accounting advice and are urged to consult with their own advisers in relation to such matters.
To the extent available, the industry, market and competitive position data contained in this presentation come from official or third party sources. Third industry publications, studies and surveys generally state that the data contained therein have been obtained from sources believed to be reliable, but that there is no guarantee of the accuracy or completeness of such data. While the Company reasonably believes that each of these publications, studies and surveys has been prepared by a reputable source, the Company have not independently verified the data contained therein. In addition, certain of the industry, market and competitive position data contained in this presentation come from the Company's own internal research and estimates based on the knowledge and experience of the Company's management in the markets in which the Company operates. While the Company reasonably believes that such research and estimates are reasonable and reliable, they, and their underlying methodology and assumptions, have not been verified by any independent source for accuracy or completeness and are subject to change. Accordingly, undue reliance should not be placed on any of the industry, market or competitive position data contained in this presentation.
This presentation may not be reproduced, redistributed or passed on to any other person or published, in whole or in part, for any purpose, without the prior, written consent of the Company. The manner of distributing this presentation may be restricted by law or regulation in certain countries, including (but not limited to) the United States, Canada, Australia or Japan. Persons into whose possession this presentation may come are required to inform themselves about and to observe such restrictions. By accepting this presentation, a recipient hereof agrees to be bound by the foregoing limitations.
NLB is regulated by The Bank of Slovenia i.e. "Banka Slovenije, Slovenska 35, 1505 Ljubljana, Slovenia" and by The Securities Market Agency i.e. "Agencija za trg vrednostnih papirjev, Poljanski nasip 6, 1000 Ljubljana, Slovenia.


Chief Executive Officer (CEO) Chief Marketing Officer (CMO)
Led NLB's restructuring since Dec-12 Over 19 years of experience in financial services, including senior positions at Bawag, Raiffeisen, Triglav and Hypo Alpe Adria

Chief Financial Officer (CFO)


Chief Risk Officer (CRO)
Led NLB's restructuring since Sep-13
Over 19 years experience in financial services, including senior positions at Volksbank

Chief Operating Officer (COO)
Team has led NLB's restructuring since 2013 Over 80 years of combined experience in financial services Proven track record in the CEE banking sector


Note: (1) Calculated on Profit after tax from NLB Group in previous year (whole NLB d.d. result paid out); (2) Payout calculated based on dividend for FY'17 profit. Total dividend paid for 2017 amounted to EUR 270.6 million (EUR 189.1m of profit for 2017 and EUR 81.5m of retained profit from previous years) i.e. dividend payout 120%.

Note: (1) as of 14 November 2018 (listing date); pre-stabilisation

Note: (1) Target set by NLB management as a part of their financial projections for 2019-2023; (2) Calculated as credit impairments and provisions over average net loans to NBS; (3) Based on EBA definition. (4) Payout calculated based on dividend for FY'17 profit. Total dividend paid for 2017 amounted to EUR 270.6 million (EUR 189.1m of profit for 2017 and EUR 81.5m of retained profit from previous years) i.e. dividend payout 120%. (5) NIM target subject to expected interest rate changes. (6) CoR < 90bps should be read as NLB Group's limit that should not be exceeded even in deteriorated economic conditions. (7) NLB intends to distribute dividends subject to maintaining at least 17.0% total capital ratio.
Unified brand across 6 countries

Note: Financial data as of Sep – 2018.
* Consolidated data. Including non-core (2% of total assets as per 30.9.2018), other activities (2% of total assets as per 30.9.2018) and other core members.
(1) Market share based on total assets, as of Sep – 2018.; (2) Market share in Republic of Srpska as of Jun-2018; (3) Market share in Federation of BiH as of Jun-2018; (4) 15 outlets to be closed by Jun-19

225
69%


Note: (1) Including H1'18 profit and after distribution of dividend of up to EUR 270.6m
| Change | ||||||
|---|---|---|---|---|---|---|
| in EUR million / % / bps |
1-9 2018 | 1-9 2017 | YoY | Q3 18 | Q2 18 | Q3 17 |
| Key Income statement data (in EUR million) | ||||||
| Net operating income |
369.0 | 365.3 | 1% | 125.9 | 112.7 | 124.2 |
| Net interest income |
231.9 | 228.7 | 1% | 80.2 | 76.7 | 80.1 |
| Net non-interest income | 137.1 | 136.6 | 0% | 45.7 | 36.0 | 44.1 |
| Costs | -210.4 | -207.8 | 1% | -70.4 | -70.6 | -68.8 |
| Result before impairments and provisions | 158.6 | 157.4 | 1% | 55.5 | 42.1 | 55.4 |
| Impairments and provisions | 19.0 | 37.3 | -49% | 4.6 | 11.6 | 11.7 |
| Result after tax | 158.3 | 184.0 | -14% | 53.5 | 47.2 | 66.1 |
| Key financial indicators | ||||||
| Return on equity after tax (ROE a.t.) | 11.9% | 15.9% | -3.9 p.p. | |||
| Return on assets after tax (ROA a.t.) | 1.7% | 2.0% | -0.4 p.p. | |||
| RORAC a.t.1 | 15.9% | 21.0% | -5.1 p.p. | |||
| Interest margin (on interest bearing assets)2 | 2.53% | 2.54% | -0.01 p.p. | 2.59% | 2.52% | 2.67% |
| Interest margin (on total assets - BoS ratio) |
2.48% | 2.54% | -0.06 p.p. | 2.53% | 2.46% | 2.67% |
| Cost-to-income ratio (CIR) | 57.0% | 56.9% | 0.1 p.p. | 55.9% | 62.6% | 55.4% |
| Cost-to-income ratio (CIR) normalised 3 | 58.7% | 58.5% | 0.3 p.p. | 55.4% | 62.6% | 56.1% |
| Cost of Risk Net (bps)4 | -45 | -70 | 26 b.p. |
Notes:
1RORAC a.t. = profit a.t./average capital requirement normalized at 15.38% RWA for 2018 and onwards, 14.75% before
2Further analyses of interest margins are based on interest bearing assets
3 Without non-recurring revenues and restructuring costs
4Cost of risk NET = Credit impairments and provisions (annualised level) /average net loans to non-banking sector

Key figures – B/S
| 30 Sept 2018 | 31 Dec 2017 | 30 Sept 2017 | Change YoY |
Change YtD |
|
|---|---|---|---|---|---|
| Key financial position statement data (in EUR million) |
|||||
| Total assets | 12,784 | 12,238 | 12,008 | 6% | 4% |
| Loans to customers (gross) | 7,619 | 7,641 | 7,788 | -2% | 0% |
| Loans to customers (net) | 7,081 | 6,994 | 6,989 | 1% | 1% |
| o/w Key business activities |
6,654 | 6,425 | 6,386 | 4% | 4% |
| Deposits from customers | 10,247 | 9,879 | 9,672 | 6% | 4% |
| Total equity (exc. Non Controling Interests) |
1,844 | 1,654 | 1,611 | 15% | 12% |
| Other key financial indicators | |||||
| LTD (Loans to customers/Deposits from customers)1 |
69.1% | 70.8% | 72.3% | -3.2 p.p. | -1.7 p.p. |
| Common Equity Tier 1 Ratio* | 16.9% | 15.9% | 16.3% | 0.6 p.p. | 1.0 p.p. |
| Total capital ratio* | 16.9% | 15.9% | 16.3% | 0.6 p.p. | 1.0 p.p. |
| Total risk exposure amount (RWA) | 8,607 | 8,546 | 8,128 | 6% | 1% |
| NPL - Gross (in EUR million) |
706 | 844 | 1,089 | -35% | -16% |
| ratio 12 NPL coverage |
76.4% | 77.5% | 77.5% | -1.1 p.p. | -1.2 p.p. |
| ratio 23 NPL coverage |
65.5% | 62.2% | 65.6% | -0.1 p.p. | 3.4 p.p. |
| Share of non-performing loans (NPL) in all loans | 7.6% | 9.2% | 11.9% | -4.3 p.p. | -1.7 p.p. |
| NPE ratio4 | 5.3% | 6.7% | 8.3% | -3.0 p.p. | -1.4 p.p. |
| Employees | |||||
| Number of employees | 5,951 | 6,029 | 6,090 | -2.3% | -1.3% |
Notes:
1 Net loans to customers /Deposits from customers
2 NPL Coverage ratio 1 = Coverage of gross non-performing loans with impairments for all loans
3 NPL Coverage ratio 2 = Coverage of gross non-performing loans with impairments for non-performing loans 4EBA definition
*31 Dec 2017 envisaging dividend payment in 100% of net profit after tax of the Bank (EUR 189 million) 30 Sep 2018 after dividend pay-out (EUR -271 million), but including 1H 2018 result (EUR 109 million)

Pursuant to EC decision of 10 August 2018, NLB and RoS must comply with certain commitments until specified deadlines.
Risk management and credit policies commitment (minimum specified RoE on either individual loan or each client relationship): currently ceased to apply due to divestment of more than 50% plus one share of the RoS shareholding in NLB, but could apply again from a specified date on and until RoS reduces its shareholding in NLB to the Blocking Minority.
NLB must also comply with the following:
Commitments valid until 31 December 2019:
Commitments valid until RoS reduces its shareholding in NLB to Blocking Minority, except for Monitoring Trustee commitment which applies until end of 2019):
Other commitments set out in 2013 EC decision (e.g. ban on cross-border business, reduction of balance sheet) no longer apply.



National champion in Slovenia and among top players in targeted SEE markets

National champion in Slovenia and among top players in targeted SEE markets

Leading player across products in Slovenia

Note: (1) Net loans and deposits from non-banking sector for NLB as of 30 Sep 2018, other banks as at 30 June 2018 (latest available ); (2) Branches: NLB as at 30 Sep 2018; other banks as at 31 December 2017
High and stable market shares across products in Retail segment



Source: Bank of Slovenia (retail loans and deposits), Company information, Slovenian Fund Management Association
Note: All figures refer to full year ending 31-Dec unless stated otherwise; (1) Excluding the NPL sale effect of EUR 27m net; (2) Excludes deposits of foreign persons; (3) Company information; (4) By AuM (Slovenian Fund Management Association)
Leading market share across products(2)




• Largest bank in the country with high capacity to lend to and service large clients
• Large Corporate portfolio has declined since 2016 mainly due to EC commitments that impose:
Unparalleled corporate fee business, across merchant acquiring, investment banking and custody services
12.8k (3) POS terminals
36% mkt share(3)
in merchant acquiring
EUR 16.1bn assets under custody(4)

Source: Bank of Slovenia, Company information
Note: All figures refer to full year ending 31-Dec unless stated otherwise; (1) Key business excludes restructuring and workout; (2) As of Jun-18; (3) As of Sep-18; (4) Investment banking & Custody as of Jun-18; (5) Based on NLB internal credit rating
The pioneer of banking innovation in Slovenia

Note: All figures are for Slovenia (1) Individual users (Klikin and NLB Klik); (2) Average for total period of implementation from Dec-17 to Sep-18 Demonstrated success in moving to digital

Increased use of chat and video call functionality ('000s of contacts) 31

Express loans through mobile app (# of loans granted per quarter)

NLB d.d. & 6 subsidiary banks operate in Slovenia (EU member) & 5 SEE countries (convergence to EU)
| EUR | |
|---|---|
| GDP (EURbn) | 43.0 |
| Real GDP growth (%) | 4.9 |
| Population (m) | 2.1 |
| Household indebtedness(4) |
22% |
| Credit ratings (S&P / Moody's / Fitch) |
A+ / Baa1 / A |
| EUR(3) | |
|---|---|
| (1) GDP (EURbn) |
16.3 |
| Real GDP growth (%) | 3.1 |
| Population (m) | 3.5 |
| indebtedness(4) Household |
28% |
| Credit ratings (S&P / Moody's / Fitch) |
B / B3 / n.a. |
| EUR | |
|---|---|
| GDP (EURbn) | 4.2 |
| Real GDP growth (%) | 4.3 |
| Population (m) | 0.6 |
| indebtedness(4) Household |
27% |
| Credit ratings (S&P / Moody's / Fitch) |
B+ / B1 / n.a. |

| Slovenia | EUR | Serbia |
|---|---|---|
| GDP (EURbn) | 43.0 | (1) GDP (EURbn) |
| Real GDP growth (%) | 4.9 | Real GDP growth (%) |
| Population (m) | 2.1 | Population (m) |
| indebtedness(4) | 22% | Household indebtedness(4) |
| ratings (S&P / Moody's / Fitch) |
EUR A+ / Baa1 / A |
Credit ratings (S&P / Moody's / Fitch) |
| Kosovo | |
|---|---|
| GDP (EURbn) | 6.4 |
| Real GDP growth (%) | 4.2 |
| Population (m) | 1.8 |
| Household indebtedness(4) |
14% |
| Credit ratings (S&P / Moody's / Fitch) |
n.a. / n.a. / n.a. |
| Macedonia | |
|---|---|
| (1) GDP (EURbn) |
10.1 |
| Real GDP growth (%) | 0.0 |
| Population (m) | 2.1 |
| indebtedness(4) Household |
23% |
| Credit ratings (S&P / Moody's / Fitch) |
BB- / n.a. / BB |

Source: IMF, World Bank, Central banks data, National Statistics Offices, CEIC Data, Focus Economics, Trading Economics
Note: Figures FY'2017, growth rates as of 2017 vs 2016, unless specified otherwise; (1) Converted at average FX rate for 2017; (2) Bosnia and Herzegovina is comprised of 2 entities, The Federation of Bosnia and Herzegovina and Republika Srpska; (3) Official currency is BAM – Bosnia-Herzegovina Convertible Mark, pegged to EUR; (4) Own calculation.

Net retail loans (EURm) Net corporate loans(3)

Profit after tax (EURm)



Source: Company disclosure Note: Figures represent simple sum of individual financials from core foreign banks only (SPV in Serbia and Montenegro are excluded) excluding consolidation adjustments; (1) Republika Srpska; (2) Federation of BiH; (3)State loans are included
National champion in Slovenia and among top players in targeted SEE markets

Focused on its core markets and cautious risk taking

Credit portfolio(1) by currency and rate type (Group, Sep-18)

Improving structure of credit portfolio by client credit ratings (Group)(3)

Source: Company information
Further improvements driven by active NPL management and economic recovery

Gross NPL formation has been low
Active workout drove gross NPL ratio down despite falling loan volumes (Group, EURm)

Low NPL formation drove normalisation of loan provisions (Group, EURm) (2)

Record low cost of risk (Group, bps)(3)


Reduction of NPLs remains a key focus
• Strong emphasis on restructuring (over 60% of NPLs in restructuring process), with increasing use of other active NPL management tools (foreclosure of collateral, sale of claims, active marketing and sale of pledged assets)

Note: NPL was defined until December 2014 as loan exposure to D and E clients/claims and delays over 90 days from loans to A, B and C classified clients. Since customers with loans (in arrears over) with 90 days past due should be classified in nonperforming grade (D or E), NPL definition changed and from 31.12.2014 include only D and E exposures; NPLs, NPL ratio and NPL cash coverage based on Credit portfolio;
(1) Refers to corporate loans issued since 2014 and retail loans issued since 2015; (2) Represents credit impairments and provisions; (3) Cost of risk is calculated as credit impairments and provisions over average net loans

Note: Credit portfolio reconciliation with IFRS Gross loans and advances presented in Appendix A;
(1) Cash coverage calculated including both individual and pool provisions; (2) Calculated based on collateral capped at NPL exposure; (3) Corporate legacy loans were granted before 1 Jan 2014
National champion in Slovenia and among top players in targeted SEE markets



Source: Company information Note: (1) Other activities 2%; (2) All figures include Investment Banking; (3) As per Bank of Slovenia and internal calculations as of 30-Jun-2018
Lower reinvestment rate compared to assets maturing resulting in decreasing net interest income (Group, EURm)

Net fee income growing y-o-y supported by improvement in ancillary products, payments and account fees (Group, EURm)

Note: (1) Based on interest bearing assets; (2) The sum of net revenues and costs of the segments is greater than items from the consolidated income statement of the NLB Group, difference results from the activities between the segments which are netted on the Group level. Consolidation adjustment amounts to EUR 1.4m in Q3'18, EUR 1.9m in Q3'17, EUR 2.5m in 2017; EUR 4.0m in 2016 and EUR 3.9m in 2015; (3) Includes investment funds, guarantees, investment banking, insurance products and other services; (4) Includes income from sale of Visa share; (5) Other activities include categories in Bank whose operating results cannot be allocated to individual segments. They include revenues from external activities (IT and Cash services for other banks)
Stable NIM (Group, %)

International supporting revenue in the core operations (Group, EURm) (2)


Operating expenses reduction (Group, EURm)
…with stable costs in Q3'18 (Group, EURm)

Employees and branches evolution – stronger rationalisation in tougher Slovenia market (#)

Note: (1) The sum of costs of the segments is greater than items from the consolidated income statement of the NLB Group, difference results from the activities between the segments which are netted on the Group level. Consolidation adjustment amounts to EUR 2.5m in 2017; (2) Costs that cannot be allocated to other segments and consist mainly from restructuring costs and expenses of vacant business premises
12

| 2015 | 2016 | 2017 | Q3'17 | Q3'18 | |
|---|---|---|---|---|---|
| Profit before tax | 106.8 | 130.6 | 237.3 | 198.4 | 181.7 |
| 1 Exceptional items NPL Sale 2 Restructuring provisions Performance rewards 3 Restructuring expenses Total one-off items |
-7.1 -3.5 -10.6 |
13.2 -29.9 -10.6 -3.8 -31.2 |
12.3 -8.6 -3.0 -1.8 -1.1 |
12.3 -1.5 10.8 |
11.7 -0.5 11.2 |
| Profit before tax – normalised |
117.3 | 161.8 | 238.4 | 187.6 | 170.5 |
| Pre-provision profit | 185.6 | 186.2 | 203.9 | 157.4 | 158.6 |
| Pre-provision profit – normalised |
196.2 | 180.9 | 195.5 | 146.6 | 147.4 |

2017:
3
• Expenses related to fulfillment of commitments towards EC (non-core disposal, compliance, EC procedures, NPL wind-down, cost reduction program)
Deposits accounting for 96% of funding (Group, EURm)

• NLB benefits from Multiple Point Entry approach for MREL requirement
• MREL requirement of 17.4% of total liabilities and own funds of resolution group(1) to be complied by March 2019, to be covered by CET1, existing MREL-eligible senior debt and other eligible liabilities

Deposit split (Group, EURm)

Decreasing average cost of funding (%)

Capital position fully reflective of IFRS9 impact, with very low reliance on DTAs (Group, EURm)
Well above regulatory requirements and NLB's management target (%, Group)


Note: (1) Decrease of RWA for operating risk in 2016 is a reflection of declining net interest income in 2013 vs 2012. Given RWA for operating risk are calculated based on past three-year average this impacted the decline in 2016; (2) Increase of RWA for market risk since December 2016 is a result of inclusion of FX structural position of SEE subsidiaries;
| 2015 | 2016 | 2017 | |
|---|---|---|---|
| NLB d.d. profit | 44 | 64 | 189 |
| o/w dividends from subsidiaries, associates and joint ventures to NLB d.d. |
14 | 29 | 58 |
| NLB Group profit after tax |
92 | 110 | 225 |
| NLB Group dividend to shareholder (paid in year after)(1) |
44 | 64 | 270.6 |
| Implied payout ratio(2) (%) | 48% | 58% | 84%(5) |
Majority of DTAs are unrecognised, offering significant upside potential (NLB d.d., EURm, Sep-18)


Note: (1) 2017 dividend including €81m undistributed earnings from previous years (subject to ECB approval)
(2) Calculated on Profit after tax from NLB Group in previous year (whole NLB d.d. result paid out); (3) Tax base calculated excluding subsidiary dividends; (4) Potential to create new tax loss if tax base drops below 0 as a result of timing difference utilisation; (5) 2017 payout (84%) calculated based on dividend for FY'17 profit.Total dividend paid for 2017 amounted to EUR 270.6 million (EUR 189.1m of profit for 2017 and EUR 81.5m of retained profit from previous years) i.e. dividend payout 120%.
National champion in Slovenia and among top players in targeted SEE markets

| Sector and regulation | Macro | Social and consumer | Products and technology |
|---|---|---|---|
| • Regulatory interventions • Further complexity through new regulations (MREL, Basel IV) • Market consolidation |
• Low interest rate environment • Potential political and geopolitical risks • Potential economic slowdown |
• More demanding and knowledgeable clients • Preference for digital channels |
• Product competition from new, lower-cost entrants (fintech) • Enhanced customer insights through sophisticated data management • Impact of social media |




Delivering growth, sustainable returns and attractive payout to shareholders
| Improving macro environment |
Strong economic growth in Slovenia and international markets Improved consumer confidence Rebound from low interest rate environment leading to recovery of sector profitability |
|---|---|
| Attractive industry sector outlook |
Strong growth retail and SME segments business Rebound in corporate lending following sector wide balance sheet clean up Opportunities in fee business |
| Revenue initiatives |
Redefined pricing and sales approach Innovative product offering and channel development Focus on selective lending growth |
| Focus on costs |
Improved risk management Cost base reduction and increase in operating efficiency |
Medium-term targets set in 2018 Drivers and opportunities (1)

Source: Company information
Note: (1) Target set by NLB management as a part of their financial projections for 2019-2023; (2) Calculated as credit impairments and provisions over average net loans to NBS; (3) Based on EBA definition. (4) Payout calculated based on dividend for FY'17 profit. Total dividend paid for 2017 amounted to EUR 270.6 million (EUR 189.1m of profit for 2017 and EUR 81.5m of retained profit from previous years) i.e. dividend payout 120%. (5) NIM target subject to expected interest rate changes. (6) CoR < 90bps should be read as NLB Group's limit that should not be exceeded even in deteriorated economic conditions. (7) NLB intends to distribute dividends subject to maintaining at least 17.0% total capital ratio.
National champion in Slovenia and among top players in targeted SEE markets



Leverage digital and data to enhance our business model

Strategic initiatives

Group synergies are being addressed in all functional areas
Basic KPI framework is being defined for common core processes
Regional standards in procurement were implemented in 2010
By actively working on Group synergies, NLB Group wants to leverage on costs (scale), speed of implementation and knowledge sharing



Mounting political risks could add to uncertainty.
Environment for necessary reforms seen slightly improved.
Large current account deficits and geographical contagion are important drivers to capital flows.
Positive momentum for higher lending volumes seen ahead.


Following a year of stagnation, the Macedonian economy is expected to recover over the next two years, gradually catching up with regional peers in the SEE.
Serbian real GDP growth also used to lag behind sligthly, but with better prospects in the future.
Overall, real GDP growth in the region will remain strong, well above the EMU.
| Real GDP growth, % | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|---|---|---|
| BiH | 2.3 | 1.1 | 3.1 | 3.1 | 3.1 | 3.2 | 3.5 | 3.7 |
| Macedonia | 2.9 | 3.6 | 3.9 | 2.9 | 0.0 | 1.6 | 2.6 | 2.8 |
| Kosovo | 3.4 | 1.2 | 4.1 | 4.1 | 4.2 | 4.0 | 4.0 | 4.0 |
| Serbia | 2.6 | -1.8 | 0.8 | 2.8 | 1.9 | 4.0 | 3.5 | 4.0 |
| Montenegro | 3.5 | 1.8 | 3.4 | 2.9 | 4.7 | 3.7 | 2.5 | 3.0 |
| Slovenia | -1.1 | 3.0 | 2.3 | 3.1 | 4.9 | 4.5 | 3.4 | 2.8 |
| EMU | -0.2 | 1.4 | 2.1 | 1.9 | 2.4 | 2.0 | 1.9 | 1.7 |
Sources: National Statistical Offices, IMF WEO Database October 2018, Eurostat

There seems to be a favourable inflation development in all countries. Minor pressures noted in Serbia, yet with no material impact on the local currency.
CPI continues to be driven by exogenous factors.
The inflation rates are projected to remain stable close to 2.0 %.
| Average inflation rate, % |
2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|---|---|---|
| BiH | -0.1 | -0.9 | -1.0 | -1.1 | 1.2 | 1.4 | 1.6 | 1.8 |
| Macedonia | 2.8 | -0.3 | -0.3 | -0.2 | 1.4 | 1.8 | 2.0 | 2.0 |
| Kosovo | 1.8 | 0.4 | -0.5 | 0.3 | 1.5 | 0.8 | 2.1 | 2.1 |
| Serbia | 7.7 | 2.1 | 1.4 | 1.1 | 3.1 | 2.1 | 2.3 | 3.0 |
| Montenegro | 2.2 | -0.7 | 1.5 | -0.3 | 2.4 | 2.8 | 2.0 | 1.8 |
| Slovenia | 1.8 | 0.2 | -0.5 | -0.1 | 1.4 | 2.1 | 2.0 | 2.0 |
| EMU | 1.3 | 0.4 | 0.0 | 0.2 | 1.5 | 1.7 | 1.7 | 1.8 |
Sources: National Statistical Offices, IMF WEO Database October 2018, Eurostat

Despite strong growth, unemployment is projected to stay at relatively high levels across the whole region.
The only country with significant improvement is Serbia, while in BiH and Montenegro even increase in unempIoyment is foreseen.
Official unemployment rate seems to be affected by various factors such as shrinking labour force on one side and permanent unemployment on the other.
| Unempoyment rate, % |
2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|---|---|---|
| BiH | 27.5 | 27.5 | 27.7 | 25.1 | 25.6 | 26.1 | 26.5 | 26.8 |
| Macedonia | 29.0 | 28.0 | 26.1 | 23.7 | 22.4 | 22.3 | 22.0 | 21.6 |
| Kosovo | 30.0 | 35.3 | 32.9 | 27.5 | 30.5 | n.a. | n.a. | n.a. |
| Serbia | 22.2 | 19.2 | 17.9 | 15.3 | 14.1 | 13.1 | 12.2 | 11.5 |
| Montenegro | 19.5 | 18.0 | 17.5 | 17.7 | 16.1 | 16.1 | 16.2 | 16.4 |
| Slovenia | 10.1 | 9.7 | 9.0 | 8.0 | 6.6 | 6.2 | 6.0 | 5.9 |
| EMU | 12.0 | 11.6 | 10.9 | 10.0 | 9.1 | 8.3 | 8.0 | 7.7 |
Sources: ILO, IMF WEO Database October 2018, Kosovo Agency of Statistics

Huge difference between countries due to various reasons. CA deficit being covered either by capital inflows or remittances.
Montenegro continues to underperfom heavily in the region.
Mounting political risk might pile pressure on regional economies and in general no reduction of current account deficit can be expected in the near future.
| Currrent Account, % GDP |
2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|---|---|---|
| BiH | -5.3 | -7.4 | -5.4 | -4.9 | -4.8 | -6.0 | -6.6 | -5.8 |
| Macedonia | -1.6 | -0.5 | -2.0 | -2.7 | -1.3 | -1.1 | -1.7 | -2.0 |
| Kosovo | -3.4 | -6.9 | -8.6 | -7.9 | -6.6 | -7.2 | -6.6 | -6.6 |
| Serbia | -6.1 | -6.0 | -4.7 | -3.1 | -5.7 | -5.7 | -5.6 | -5.2 |
| Montenegro | -11.4 | -12.4 | -11.0 | -16.2 | -16.3 | -16.8 | -16.0 | -11.8 |
| Slovenia | 4.4 | 5.8 | 4.5 | 5.5 | 7.1 | 6.3 | 5.5 | 5.2 |
| EMU | 2.2 | 2.5 | 3.2 | 3.6 | 3.5 | 3.0 | 2.9 | 2.9 |
Sources: National Statistical Offices, IMF WEO Database October 2018, Eurostat

Total reserves expressed as import coverage in months remain stable and seems sufficient.
Favorable trendline adds to the stability of foreign exchange rate in Serbia, Macedonia, and BiH. Unless major geopolitical tensions realize; stable currency regimes remain our baseline scenario.
| Total reserves, import coverage in months |
2013 | 2014 | 2015 | 2016 | 2017 |
|---|---|---|---|---|---|
| BiH | 5.9 | 5.3 | 6.3 | 6.6 | 7.3 |
| Macedonia | 4.6 | 4.6 | 4.2 | 4.4 | 4.0 |
| Kosovo | 3.1 | 2.4 | 2.8 | 2.6 | n.a. |
| Serbia | 7.0 | 5.4 | 5.8 | 5.2 | 5.0 |
| Montenegro | 2.4 | 2.7 | 3.4 | 3.4 | 3.9 |
| Slovenia | 0.3 | 0.3 | 0.3 | 0.3 | 0.3 |
| EMU | 1.7 | 1.6 | 1.7 | 1.9 | 1.9 |
Sources: The World Bank

A slight deterioration in the fiscal performance throughout the region expected for 2019-20.
BiH and Serbia are expected to keep balanced public finances, while budget deficit will stay at relatively high levels in Macedonia, Kosovo, and Montenegro.
General government interest expenditure continued to fall in 2018 all over the place.
| Fiscal balance, % GDP |
2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|---|---|---|
| BiH | -1.8 | -2.9 | -0.2 | 0.3 | 2.1 | 1.5 | 0.2 | -0.3 |
| Macedonia | -3.8 | -4.2 | -3.5 | -2.7 | -2.7 | -2.9 | -2.7 | -2.7 |
| Kosovo | -3.1 | -2.4 | -1.8 | -1.3 | -1.2 | -3.4 | -4.3 | -3.7 |
| Serbia | -5.3 | -6.2 | -3.6 | -1.2 | 1.5 | 0.8 | -0.2 | -0.3 |
| Montenegro | -4.5 | -0.7 | -6.2 | -6.2 | -7.0 | -4.6 | -3.7 | 0.9 |
| Slovenia | -13.8 | -5.8 | -3.3 | -1.7 | -0.8 | 0.2 | -0.1 | -0.2 |
| EMU | -3.0 | -2.5 | -2.0 | -1.5 | -0.9 | -0.6 | -0.6 | -0.5 |

Public debt varies intensively between the countries.
Slow convergence of public endebtedness is projected. Reduction of public debt is expected in BiH, Montenegro, and Serbia while an increase is forecasted for Macedonia and Kosovo.
In case of the later it's more about the base effect than of expansionary fiscal policy.
| Public debt, % GDP |
2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|---|---|---|
| BiH | 44.6 | 45.0 | 45.5 | 44.1 | 39.5 | 38.3 | 37.4 | 36.3 |
| Macedonia | 34.0 | 38.0 | 38.1 | 39.5 | 39.3 | 41.5 | 43.6 | 43.7 |
| Kosovo | 16.0 | 16.9 | 18.7 | 19.4 | 21.2 | 21.9 | 24.2 | 26.2 |
| Serbia | 61.1 | 71.9 | 76.0 | 73.1 | 62.5 | 58.8 | 55.9 | 53.1 |
| Montenegro | 58.7 | 63.4 | 68.8 | 66.4 | 67.2 | 74.2 | 73.6 | 71.4 |
| Slovenia | 70.4 | 80.3 | 82.6 | 78.6 | 73.6 | 69.7 | 67.5 | 65.5 |
| EMU | 91.5 | 91.7 | 89.8 | 88.8 | 86.6 | 84.4 | 82.0 | 79.8 |
Sources: IMF WEO Database October 2018

Encouraging prints of credit growth in both corporate and retail segment, much higher than in EMU.
Among SEE peers Kosovo is the leader with double-digit loan growth.
Serbia is lagging behind with 3.6 % growth, although with solid growth in retail lending (cash loans).
In BiH; healthy loan dynamics was fueled by rising demand and more proactive banking sector approach.
| Loan growth (NFI + Households), % |
2013 | 2014 | 2015 | 2016 | 2017 |
|---|---|---|---|---|---|
| BiH | 2.5 | 1.8 | 2.4 | 3.8 | 7.3 |
| Macedonia | 6.5 | 10.0 | 9.6 | -0.1 | 5.4 |
| Kosovo | 2.4 | 4.2 | 7.3 | 10.4 | 12.3 |
| Serbia | -4.8 | 0.5 | 3.3 | 5.5 | 3.6 |
| Montenegro | 5.2 | -1.1 | 2.5 | 5.4 | 7.7 |
| Slovenia | -21.0 | -12.4 | -5.1 | 1.8 | 4.6 |
| EMU | -2.2 | -0.7 | 0.8 | 1.7 | 1.7 |
Sources: National Central banks, ECB, Own calculations

Entire region way below EMU average with an excellent growth potential.
Stable loan to GDP ratio in BiH, Macedonia and Serbia.
In Slovenia and Montenegro share of loans in GDP exhibits negative trend, however stabilized last year.
In Kosovo share of loans is steadily increasing, still the lowest among peers, though
| Total loans, % GDP | 2013 | 2014 | 2015 | 2016 | 2017 |
|---|---|---|---|---|---|
| BiH | 59.8 | 60.2 | 59.0 | 57.5 | 58.8 |
| Macedonia | 47.1 | 49.3 | 50.9 | 47.6 | 48.3 |
| Kosovo | 33.9 | 33.8 | 35.0 | 37.4 | 39.6 |
| Serbia | 57.0 | 61.0 | 62.3 | 62.7 | 60.5 |
| Montenegro | 71.8 | 68.5 | 66.4 | 61.1 | 63.7 |
| Slovenia | 67.2 | 57.3 | 52.2 | 50.9 | 50.1 |
| EMU | 97.7 | 94.8 | 92.5 | 91.6 | 90.0 |
Sources: Bank for International Settlements, National Central banks, Own calculations

There are substantial differences in deposit growth numbers.
Montenegro has the highest growth with 13.8 % and is far ahead of the rest.
On the other end of the spectrum, Serbia (+3.1 %) and Kosovo (+3.8 %) have slower deposit growth than EMU.
Underdeveloped capital markets participating importantly to deposit growth record.
| Deposit growth (NFI + Households), % |
2013 | 2014 | 2015 | 2016 | 2017 |
|---|---|---|---|---|---|
| BIH | 9.6 | 9.1 | 8.2 | 7.8 | 8.6 |
| Macedonia | 5.8 | 10.5 | 6.4 | 5.4 | 5.0 |
| Kosovo | 9.4 | 2.8 | 7.4 | 8.3 | 3.8 |
| Serbia | 3.3 | 9.7 | 7.1 | 11.5 | 3.1 |
| Montenegro | 2.5 | 9.8 | 12.4 | 13.2 | 13.8 |
| Slovenia | 0.1 | 6.5 | 5.6 | 7.1 | 6.9 |
| EMU | 3.2 | 3.7 | 3.0 | 4.6 | 4.2 |
Sources: National Central banks, ECB, Own calculations

Stable deposit to GDP ratio in Macedonia and Slovenia. Growing trend in the rest of the region with highest increase in Montenegro.
Across the whole region the share of deposits in GDP is lower than in EMU.
| Total deposits, % GDP | 2013 | 2014 | 2015 | 2016 | 2017 |
|---|---|---|---|---|---|
| BiH | 53.2 | 56.2 | 57.8 | 59.4 | 62.8 |
| Macedonia | 51.6 | 54.2 | 54.4 | 53.8 | 54.6 |
| Kosovo | 46.0 | 45.6 | 46.9 | 48.8 | 49.5 |
| Serbia | 41.6 | 45.2 | 46.6 | 48.9 | 47.6 |
| Montenegro | 62.4 | 66.7 | 73.0 | 72.6 | 77.1 |
| Slovenia | 62.2 | 65.0 | 64.7 | 64.8 | 64.0 |
| EMU | 81.8 | 82.9 | 82.5 | 84.0 | 84.5 |
Sources: ECB, National Central banks, Eurostat, Own calculations
Note: EMU Total deposits to GDP includes only NFI + Households deposits


| FY'15 | FY'16 | FY'17 | Q3'17 | Q3'18 | |
|---|---|---|---|---|---|
| Net interest income | 340 | 317 | 309 | 229 | 232 |
| Net fee and commission income | 147 | 146 | 155 | 115 | 120 |
| Income from financial operations | 4 | 20 | 27 | 22 | 12 |
| Other Income | -8 | -7 | -3 | -1 | 5 |
| Operating Income | 483 | 476 | 488 | 365 | 369 |
| Staff costs | -163 | -165 | -164 | -121 | -122 |
| General expenses | -103 | -96 | -92 | -66 | -68 |
| Depreciation and amortisation expenses | -32 | -28 | -28 | -21 | -20 |
| Operating expenses | -298 | -290 | -285 | -208 | -210 |
| Pre Provision Income | 185 | 186 | 204 | 157 | 159 |
| Extraordinary measures | 0 | 0 | 0 | 0 | 0 |
| Impairment losses on credit risk | -51 | -26 | 43 | 37 | 23 |
| Other(1) | -32 | -35 | -14 | 0 | -4 |
| Gains/Losses on subsidiaries, associates and JVs |
4 | 5 | 4 | 4 | 4 |
| Profit / (Loss) before income tax | 107 | 131 | 237 | 198 | 182 |
| Income Tax | -11 | -15 | -4 | -7 | -17 |
| Profit/ (Loss) after income tax | 95 | 116 | 233 | 191 | 165 |
| Profit / (Loss) attributable to shareholders | 92 | 110 | 225 | 184 | 158 |

| Dec-15 | Dec-16 | Dec-17 | Sept-18 | ||
|---|---|---|---|---|---|
| ASSETS | |||||
| Cash and balances with Central Banks | 1,162 | 1,299 | 1,256 | 1,557 | |
| Financial instruments(1) | 2,973 | 2,863 | 3,045 | 3,278 | |
| Loans and advances to banks (net) | 432 | 436 | 510 | 402 | |
| Loans and advances to customers | 6,693 | 6,912 | 6,913 | 7,081 | |
| Investments in associates and JV | 40 | 43 | 44 | 38 | |
| Intangible assets | 39 | 34 | 35 | 31 | |
| PP&E | 208 | 197 | 188 | 183 | |
| Other assets | 275 | 255 | 245 | 214 | |
| Total Assets | 11,822 | 12,039 | 12,238 | 12,784 | |
| LIABILITIES & EQUITY | |||||
| Deposits from banks | 58 | 42 | 41 | 43 | |
| Deposits from customers | 9,026 | 9,439 | 9,879 | 10,247 | |
| Borrowings | 578 | 482 | 381 | 345 | |
| ECB funding | 120 | 0 | 0 | 0 | |
| Securities and other liabilities | 589 | 549 | 249 | 264 | |
| Total Liabilities | 10,371 | 10,513 | 10,550 | 10,899 | |
| Shareholders' funds | 1,423 | 1,495 | 1,654 | 1,844 | |
| Non Controlling Interests | 28 | 30 | 35 | 40 | |
| Total Equity | 1,450 | 1,526 | 1,688 | 1,885 | |
| Total Liabilities & Equity | 11,822 | 12,039 | 12,238 | 12,784 |

| FY'15 | FY'16 | FY'17 | Q3'17 | Q3'18 | |
|---|---|---|---|---|---|
| Net interest income | 208 | 175 | 159 | 116 | 118 |
| Net fee and commission income | 98 | 95 | 99 | 73 | 75 |
| Income from financial operations | 9 | 13 | 17 | 15 | 7 |
| Other Income | 12 | 29 | 56 | 48 | 55 |
| Operating Income | 327 | 313 | 330 | 252 | 255 |
| Staff costs | -102 | -103 | -104 | -76 | -76 |
| General expenses | -64 | -59 | -54 | -39 | -40 |
| Depreciation and amortisation expenses | -21 | -19 | -18 | -13 | -13 |
| Operating expenses | -187 | -181 | -176 | -128 | -129 |
| Pre Provision Income | 140 | 132 | 154 | 124 | 126 |
| Extraordinary measures | 0 | 0 | 0 | 0 | 0 |
| Impairment losses on credit risk | -28 | -15 | 41 | 21 | 18 |
| Other(1) | -60 | -49 | -11 | 0 | 0 |
| Gains/Losses on associates and JVs | - | - | - | - | - |
| Profit / (Loss) before income tax | 52 | 68 | 185 | 145 | 144 |
| Income Tax | -8 | -4 | 4 | 0 | -9 |
| Profit/ (Loss) after income tax | 44 | 64 | 189 | 145 | 135 |

| Dec-15 | Dec-16 | Dec-17 | Sept-18 | ||
|---|---|---|---|---|---|
| ASSETS | |||||
| Cash and balances with Central Banks | 497 | 617 | 570 | 821 | |
| Financial instruments(1) | 2,482 | 2,380 | 2,542 | 2,761 | |
| Loans and advances to banks (net) | 345 | 408 | 462 | 380 | |
| Loans and advances to customers | 4,826 | 4,844 | 4,588 | 4,514 | |
| Investments in associates and JV | 353 | 347 | 357 | 355 | |
| Intangible assets | 30 | 23 | 24 | 21 | |
| PP&E | 95 | 90 | 87 | 84 | |
| Other assets | 80 | 68 | 83 | 100 | |
| Total Assets | 8,707 | 8,778 | 8,713 | 9,036 | |
| LIABILITIES & EQUITY | |||||
| Deposits from banks | 97 | 75 | 72 | 58 | |
| Deposits from customers | 6,298 | 6,617 | 6,812 | 6,987 | |
| Borrowings | 416 | 343 | 266 | 257 | |
| ECB funding | 120 | 0 | 0 | 0 | |
| Securities and other liabilities | 534 | 478 | 182 | 199 | |
| Total Liabilities | 7,465 | 7,513 | 7,332 | 7,501 | |
| Shareholders' funds | 1,242 | 1,265 | 1,381 | 1,535 | |
| Non Controlling Interests | 0 | 0 | 0 | 0 | |
| Total Equity | 1,242 | 1,265 | 1,381 | 1,535 | |
| Total Liabilities & Equity | 8,707 | 8,778 | 8,713 | 9,036 |

| NLB Banka Skopje |
NLB Banka Banja Luka |
NLB Banka Sarajevo |
NLB Banka Prishtina |
NLB Banka Podgorica |
NLB Banka Beograd |
Total | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| banks(1) core |
|||||||||||||||
| B/S (EURm) | Dec-17 | Sep-18 | Dec-17 | Sep-18 | Dec-17 | Sep-18 | Dec-17 | Sep-18 | Dec-17 | Sep-18 | Dec-17 | Sep-18 | Dec-17 | Sep-18 | Δ |
| Total assets | 1,236 | 1,270 | 670 | 711 | 531 | 565 | 584 | 645 | 457 | 485 | 371 | 439 | 3,849 | 4,116 | 7% |
| Net loans to NBS |
797 | 819 | 349 | 378 | 333 | 347 | 387 | 456 | 265 | 297 | 239 | 306 | 2,370 | 2,603 | 10% |
| Deposits from NBS |
1,005 | 1,011 | 533 | 566 | 428 | 455 | 507 | 556 | 360 | 391 | 260 | 302 | 3,093 | 3,282 | 6% |
| P&L (EURm) | Q3'17 | Q3'18 | Q3'17 | Q3'18 | Q3'17 | Q3'18 | Q3'17 | Q3'18 | Q3'17 | Q3'18 | Q3'17 | Q3'18 | Q3'17 | Q3'18 | Δ |
| NII(2) | 37.7 | 36.3 | 13.6 | 13.5 | 13.5 | 13.1 | 18.2 | 20.1 | 12.2 | 13.2 | 13.1 | 14.8 | 108.4 | 110.9 | 2% |
| NNII(2) | 9.7 | 20.0 | 7.0 | 8.0 | 5.4 | 6.1 | 3.3 | 3.8 | 4.0 | 4.3 | 1.1 | 2.8 | 30.5 | 44.9 | 47% |
| OpEx | -17.4 | -18.5 | -9.1 | -9.7 | -10.1 | -10.5 | -8.2 | -8.7 | -9.0 | -9.0 | -11.7 | -13.1 | -65.5 | -69.6 | 6% |
| PPI | 30.0 | 37.7 | 11.5 | 11.8 | 8.8 | 8.6 | 13.3 | 15.2 | 7.2 | 8.4 | 2.6 | 4.5 | 73.3 | 86.3 | 18% |
| PAT | 38.0 | 33.3 | 20.1 | 11.7 | 5.3 | 7.4 | 11.0 | 11.2 | 4.2 | 7.7 | 4.1 | 6.4 | 82.8 | 77.8 | -6% |
| Ratios | Q3'17 | Q3'18 | Q3'17 | Q3'18 | Q3'17 | Q3'18 | Q3'17 | Q3'18 | Q3'17 | Q3'18 | Q3'17 | Q3'18 | |||
| L/D | 79% | 81% | 63% | 67% | 78% | 76% | 79% | 82% | 70% | 76% | 104% | 101% | |||
| NIM | 5.0% | 4.0% | 2.8% | 2.7% | 3.5% | 3.2% | 4.9% | 4.4% | 4.1% | 4.0% | 6.2% | 5.1% | |||
| C/I | 37% | 33% | 44% | 45% | 54% | 55% | 38% | 36% | 56% | 52% | 74% | 75% | |||
| RoE(3) | 36% | 24% | 33% | 18% | 11% | 13% | 23% | 22% | 7% | 15% | 10% | 13% |

Note: NBS refers to Non-banking sector
(1) Calculated as simple sums for each item; (2) NII: Net interest income, NNII: Net non interest income; (3) Annualised figures, after tax


Credit portfolio to exposures bridge (Group, Sep-18, EURm) NPLs to NPEs bridge (Group, Sep-18, EURm)





Note: Credit portfolio reconciliation with IFRS Gross loans and advances presented in Appendix A
(1) Includes accounts receivable, other claims and assets and fees on other assets; (2) Difference due to disclosure of gross / net exposure for drawn and undrawn loans measured at fair value through profit or loss (please see Appendix A)

Impact on NPL ratio (Dec-13 to Sep-18, Group, EURm)

Note: (1) Includes Corporate NPLs for loans granted since 2014 and Retail NPLs for loans granted since 2015

Source: Company disclosure
Note: Credit portfolio reconciliation with IFRS Gross loans and advances presented in Appendix A;
Cash coverage calculated including both individual and pool provisions; Collateral coverage calculated based on collateral capped at NPL exposure
Coverage for the Group (%)

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