Investor Presentation • Mar 3, 2022
Investor Presentation
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Triglav Group
Building a Safer Future.
2 March 2022
Investor Presentation
Strategy Update 2022- 2025

The information, statements or data contained herein has been prepared by Triglav Corporate officers. Zavarovalnica Triglav, d.d., or any member of Triglav Group, or any Zavarovalnica Triglav employee or representative accepts no responsibility for the information, statements or data contained herein or omitted here from, and will not be liable to any third party for any reason whatsoever relating to the information, statements or data contained herein or omitted here from. Such information, statements or data may not be prepared according to the same standards and requirements than the information, statements or data included in Triglav's own reports and press releases are prepared to, and accordingly the level of information and materiality and nature of the disclosures may be different. Undue reliance should not be placed on the information, statements or data contained herein because they are subject to known and unknown risks and uncertainties and can be affected by other factors that could cause actual results to differ materially from those expressed or implied in such information, statements or data. Moreover, the information, statements and data contained herein have not been, and will not be, updated or supplemented with new or additional information, statements or data.



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2021 Unaudited results: Highlights/Financials & Investments/Outlook & Strategy

▪ Strong underwriting profitability of Non-life
▪ Less reserve build-ups in Life & Pensions ▪ Continuousnegativeimpact oflowinterestrates ▪ Strong AM business profitability

91.2% in 2020


© Triglav Group: 2021 Unaudited Results Investor Presentation
Up by 46% y-o-y

| 2018 | ||
|---|---|---|
| Rating A/Stable | Rating A/Stable | Rating A/Stable |
| ROE 10.8 % | ROE 10.9 % | ROE 8.9 % ¹ |
| CoR NL 91.8 % |
CoR NL 91.5 % |
CoR NL 91.2 % |
| GWP +7 % AUM (mutual funds) -10.9% |
GWP +11 % AUM (mutual funds) +68% |
GWP +4 % |
| Market leader in Adria region (20.0% m.share) |
Market leader in Adria region (19.9% m.share) |
|
| % GWP outside SLO 17.9% | % GWP outside SLO 18.1% | |

¹ Lower due to lower profit, higher retained earnings and increased fair value reserve.

Long-term stable and profitable operations & increased value of Triglav. Client focus and development of related services. Developing even more cooperative and agile organisation and culture.
7
34%
Gross DPS (in €) and Pay-out Ratio (% consolidated net profit) in last 10 years


0
0,5
1
1,5
2
2,5
3
3,5
4
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
In 2020: Regulator's call upon insurance companies in Slovenia to suspend payout of dividends. Accumulated profit at 2019 YE remained undistributed.
In 2021: Zavarovalnica Triglav met regulator's requirements for dividend payment related to uncertainties in markets due to pandemic. AGM confirmed MB and SB proposal of dividend payment in amount of EUR 1.7 DPS (53% dividend payout).
Proposal of MB and SB to AGM for distribution of accumulated profit at 2021 YE will be published at end of March 2022.

| Traded on Ljubljana SE | ISIN code SI0021111651 | Ticker ZVTG | Market Maker Intercapital |
Bloomberg ZVTG SV | Reuters ZVTG.LJ |
|---|---|---|---|---|---|
| ------------------------ | ------------------------ | ------------- | ------------------------------ | ------------------- | ----------------- |





| Items (in €) | 31 Dec 2021 |
31 Dec 2020 |
31 Dec 2019 |
|---|---|---|---|
| Closing price | 36.80 | 30.00 | 33.30 |
| BVPS¹ | 40.93 | 38.16 | 34.73 |
| EPS¹ | 4.97 | 3.24 | 3.69 |
| Market cap (in €M) |
837 | 682 | 757 |
| % of free floating stock |
31% | 31% | 31% |
| ¹ Consolidated data. |
The fourth largest Slovenian listed company and one of the most liquid shares on Ljubljana SE. In 2021 no major changes in shareholder structure.

Sustainability is integrated into our operations and expressed in our mission of building a safer future. By pursuing sustainable development, Triglav Group is creating long-term stable basis for its profitable and safe operations, promoting transition to sustainable society and reducing its impact on climate change. We aim to play leading role in our region in integrating the best global ESG practices into our operations.





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| In € million |
|||||
|---|---|---|---|---|---|
| 2021 | 2020 | 2019 | Index 2021/2020 |
Index 2021/2019 |
|
| Total revenues | 1,455.1 | 1,318.4 | 1,260.9 | 110 | 115 |
| Gross written premium | 1,353.0 | 1,233.8 | 1,184.2 | 110 | 114 |
| Net premium income | 1,119.8 | 1,066.8 | 1,027.6 | 105 | 109 |
| Gross claims paid | 736.6 | 697.4 | 716.7 | 106 | 103 |
| Net claims incurred | 715.0 | 683.6 | 684.1 | 105 | 105 |
| Gross operating costs | 333.4 | 306.7 | 305.3 | 109 | 109 |
| Profit before tax | 132.6 | 90.9 | 100.9 | 146 | 131 |
| Net profit | 113.0 | 73.7 | 83.9 | 153 | 135 |
| Gross insurance technical provisions | 3,198.7 | 3,033.2 | 2,878.9 | 105 | 111 |
| Total equity | 933.0 | 870.2 | 792.0 | 107 | 118 |
| Number of employees | 5,264 | 5,316 | 5,281 | 99 | 100 |
| Expense ratio NL | 27,5% | 28,1% | 28.3% | ||
| Net claims ratioNL | 61,4% | 63,1% | 63.2% | ||
| Combined ratio NL | 88,9% | 91,2% | 91.5% |


| Consolidated PBT from (in € M): |
Non-life | Life & Pen. | Health | TOTAL | 2021 y-o-y |
||
|---|---|---|---|---|---|---|---|
| Strong underwriting profitability. Revenue growth. Lower frequency |
|||||||
| Underwriting activities (1) | 79.7 | 13.5 | 7.2 | 100.4 | +31% | of claims. Positive run-off effect. |
|
| Investment activities* (2) |
17.5 | 6.2 | 0.8 | 24.5 | +88% | Less additional provisions in Life & |
|
| INSURANCE (1+2) |
97.2 | 19.6 | 8.0 | 124.9 | +40% | Pensions y-o-y. Lower regular interest income and realized capital gains. |
|
| 2021 y-o-y | +23% | +533% | +9% | ||||
| AM & OTHER (3) |
7.8 | +445% | Strong growth of AUM and fees. |
||||
| TOTAL PBT (1+2+3) | 132.6 | +46% |
© Triglav Group: 2021 Unaudited Results Investor Presentation


* Net of investment guarantees in Life & Pensions

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84% of risks retained within own capacities. Prudent reserving (provisions by type y-o-y):


© Triglav Group: 2021 Unaudited Results Investor Presentation

Components (in €; growth y-o-y) GWP 1,353.0 (+10%) Other insurance income 48.8 (+19%) Other income 53.3 (+22%) Total revenues 1,455.1 (+10%) Majority from management of clients´ assets in mutual funds. Up by 27% to €30.2M .

| Insurance Segment | GWP (in €; growth y-o-y) | |||||
|---|---|---|---|---|---|---|
| Non – life |
904.5 | (+12%) | ||||
| Life & Pensions | 250.2 | (+8%) | ||||
| Health | 198.3 | (+1%) | ||||
| GWP TOTAL | 1,353.0 | (+10%) |

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classes except in accident insurance (down by 1% to € 37.8M).



*Inward reinsurance premium and premium written in international market based on principle of free movement of services (FOS).

Well balanced structure of GWP.
Constant upgrading product /service mix.
Omni-channel sales approach.




Own sales network 63.8% (+1.2 pp)
Data for 2021, change y-o-y
© Triglav Group: 2021 Unaudited Results Investor Presentation 17


| Insurance Segment | Gross claims paid (in €; growth y-o-y) |
||
|---|---|---|---|
| Non – life |
393.3 | (+3%) | |
| Life & Pensions | 185.7 | (+7%) | |
| Health | 157.6 | (+10%) | |
| GWP TOTAL | 736.6 | (+6%) |
Claims continued to be affected by COVID-19 pandemic (lower frequency of claims in some insurance classes, increased volume in others due to last year's disruption in some services).

CAT losses in last 12 years (estimated values; in €M; Triglav Re's non-group CAT losses included)

Most frequent CAT loss events are flood, storm, hail and frost.







© Triglav Group: 2021 Unaudited Results Investor Presentation



¹ Adria region: Slovenia, Croatia, Serbia, Bosnia and Herzegovina, Montenegro, North Macedonia
Triglav´s market share by insurance segments:

© Triglav Group: 2021 Unaudited Results Investor Presentation

Market share 4 th rank

Market share 1 st rank





39.0% M O N T E N E G R O Market share 1 st rank (+0.3 pp y-o-y)

*Data for Q3 2021
© Triglav Group: 2021 Unaudited Results Investor Presentation
Asset allocation subject to ALM on portfolio basis and ERM principles. Key objective is to maintain high overall rating of whole investment portfolio.
No significant changes in portfolio structure compare to 2020 YE. Changed share of bonds and equities in total portfolio predominantly due to rising interest rates in 2021 and growth of equity.
Total as at 31 Dec 2021: € 3,049M (+2% y-o-y)


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Bond portfolio's investments are globally diversified and of high quality - 91% with investment grade credit rating
Debt instruments by rating and by type of issuer (Unit-linked insurance contract investments data excluded) Total as at 31 Dec 2021: € 2,513M (-2% y-o-y)











Planned figures for 2022 are based on outlook, expectations about events and circumstances, and forecasts available to Company at time of drafting plan. Actual results, performance and events may significantly deviate from those taken into account in plan.
© Triglav Group: 2021 Unaudited Results Investor Presentation


Triglav Group upgraded its strategy to 2025 to reflect goals of further growth and development and its client-centric approach. The Group's operations are planned to


10%
© Triglav Group: 2021 Unaudited Results Investor Presentation 27

Triglav is the highest mountain in Slovenia and the highest peak of the Julian Alps (2,864 meters/9,396 ft).

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