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Zavarovalnica Triglav

Quarterly Report Aug 19, 2022

1989_rns_2022-08-19_6859d8c9-d50f-45e6-8029-41fda7e0ad18.pdf

Quarterly Report

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Triglav Group

Building a Safer Future.

H1 2022 Results

August 2022

Investor Presentation

Disclaimer

The information, statements or data contained herein have been prepared by Triglav corporate officers. Zavarovalnica Triglav, d.d., or any member of Triglav Group, or any Zavarovalnica Triglav employee or representative accepts no responsibility for the information, statements or data contained herein or omitted here from, and will not be liable to any third party for any reason whatsoever relating to the information, statements or data contained herein or omitted here from. Such information, statements or data may not be prepared according to the same standards and requirements than the information, statements or data included in Triglav's own reports and press releases are prepared to, and accordingly the level of information and materiality and nature of the disclosures may be different. Undue reliance should not be placed on the information, statements or data contained herein because they are subject to known and unknown risks and uncertainties and can be affected by other factors that could cause actual results to differ materially from those expressed or implied in such information, statements or data. Moreover, the information, statements and data contained herein have not been, and will not be, updated or supplemented with new or additional information, statements or data.

Agenda

H1 2022 Results Appendix

Financials & Investments

H1 2022 Highlights

Performance by Insurance Markets

Structure of Investment Portfolios by Insurance Segments

H1 2022 Highlights

TOTAL R EVEN U E PROFIT B EFOR E TAX COMBINED RATIO NON-LIFE&HEALTH
€861.2M €57.5M 89.5%
Up by 11% y-o-y Up by 2% y-o-y 89.6% in H1 2021
GWP +9% €797.2M
Growth
in
business
volume

Negative
investment
returns
due
to
challenging
conditions
on
financial
markets

Improved
expense
ratio
due
to
higher
net
premium
income
and
lower
expenses
for
bonuses
and
discounts
OTHER INSURANCE
INCOME
+25% €32.2M
Traditionally
prudent
reserving
(normalization

Positive
runoff
OTHER INCOME +42% €31.8M of
reserving
in
Non-life
and
Health,
lower
pressure
on
reserves
for
guarantees
in
Life
&
Pensions)

89.5%

  • Improved expense ratio due to higher net premium income and lower expenses for bonuses and discounts
  • Positive runoff

H1 2022 Key Financials

Growth in business volume and stable business results despite challenging economic situation. H1 2022 profit confirms robustness of our business model and resilience of our underwriting activities and solvency position to deteriorating economic situation.

Disciplined Capital and Risk Management

Solvency Ratio

Majority of capital is Tier 1 eligible. Capital management centralised at Group level (capital concentration at parent company).

H1 2022: Good capital position, within target level of 200–250%

Risk exposure (2021)

H1 2022: Risk profile does not deviate significantly compared to 2021 YE.

7

Profit before tax (in €M)

Gross written premium (in €M) Combined ratio NL

Annual Profit Guidance

© Triglav Group: H1 2022 Results Investor Presentation

We estimate that 2022 annual profit will be within initially planned range; however, we stress that risks related to realisation of target profit have increased significantly due to negative influences from business environment.

Consistent Implementation of Strategic Activities

Some development activities in H1 2022:

▪ Activities aimed at achieving synergy effects at Group level and strengthening competitive position of each

▪ Focus on high responsiveness, reliability and transparency in all communication channels with clients. High

  • Group member.
  • client satisfaction score (NPS = 76).

Further digital onboarding of clients (23% increase in number of i.triglav digital office users, surpassing 72,000 users) and incorporation of digital identity into Triglav komplet - client loyalty bonus system.

Redesign of existing insurance products and development of new ones (non-life, life and health insurance policies focused on digitalisation, flexibility and accessibility).

▪ In Health upgraded client assistance model (establishment of Triglav zdravje asistenca) and new online portal www.triglavzdravje.si. In AM (mutual funds) conversion-focused website www.triglavskladi.si.

© Triglav Group: H1 2022 Results Investor Presentation 8

Triglav Group upgraded its strategy to 2025 to reflect goals of further growth and development and its client-centric approach. The Group's operations are planned to remain profitable and safe.

2022 AGM of Shareholders

Deloitte appointed as auditor for 2022, 2023 and 2024. Shareholders passed MB and SP dividend proposal:

Total dividends: € 84.1M (74% dividend payout)
DPS: € 3.7 gross per share
Record date*: Tuesday, 7 June 2022
Ex dividend date: Monday, 6 June 2022
Payment date**: Wednesday, 8 June 2022

*Date of record in register of shareholders ** Payment via KDD-Central Security Clearing Corporation members

Gross DPS (in €) and Dividend Payout Ratio (% consolidated net profit)

In 2020: Regulator's call upon insurance companies in Slovenia to suspend payout of dividends. In 2021: Triglav met regulator's requirements for dividend payment related to uncertainties in markets due to pandemic.

2022 AGM of Shareholders (as at 24 May 2022)

Leading Insurance /Financial Group in Adria Region

¹ Adria region: Slovenia, Croatia, Serbia, Bosnia and Herzegovina, Montenegro, North Macedonia

Triglav´ s market share by insurance segments:

46.6% in Non-life (+0.7 pp y-o-y) 32.3% in Life & Pensions (+1.5 pp y-o-y) 30.3% in Health (+0.1 pp y-o-y)

Others Merkur Modra zavarovalnica Vzajemna Generali Sava Insurance Group Triglav Group

Sustainability – our E, S & G

Triglav aims to play the leading role in integrating the best global ESG practices into its operations in Adria region.

Our sustainable (ESG) ambitions for 2025 are divided into four key areas:

  • insurance and AM
  • business processes
  • responsible stakeholder engagement
  • effective CG

More information available on our website (2021 Sustainable business report https://www.triglav.eu/en/sustainable-development/sustainable-business)

In 2022 continuation of process of integrating sustainability risks and opportunities into Triglav' business (e.g. a further increase in sustainable fixedincome investments in Group's investment portfolio) and participation in several international initiatives in the field of sustainable development and disclosure (UN PSI, UNEP FI, PCAF, CDP).

Sustainable (ESG) ambitions of Triglav Memberships and ESG disclosure standards

12

Share Price Performance

Traded on Ljubljana SE ISIN code SI0021111651 Ticker ZVTG Market Maker Intercapital Bloomberg ZVTG SV Reuters ZVTG.LJ
------------------------ ------------------------ ------------- --------------------------- ------------------- -----------------

+6% Items (in €) 30 JUn
2022
31 Dec
2021
31 Dec
2020
31 Dec
2019
% of free floating stock 31% 31% 31% 31%
Closing price 35.80 36.80 30.00 33.30
-5% Market cap
(in €M)
814 837 682 757
-7% Items (in €) 30 Jun
2022
30 Jun
2021
30 Jun
2020
30 Jun
2019
BVPS¹ 32.45 38.24 35.73 32.72
EPS¹ 1.99 2.07 1.47 1.53
¹ Consolidated data.

H1 2022 Results Financials & Investments

Total revenue development from H1 2021 to H1 2022 (in €M)

14

Components (in €; growth y-o-y)

GWP 797.2
(+9%)
Other insurance
income
32.2
(+25%)
Other income 31.8
(+42%)
Total revenues 861.2
(+11%)

Total Revenue Growth

GWP growth. Realized gains in Group´s realestate portfolios and results of AM (€15.1M of income from AM of mutual funds, up by 11% y-o-y).

GWP Growth In All Insurance Segments

GWP development from H1 2021 to H1 2022 (in €M) GWP growth by segments

15

GWP Growth In All Markets

H1 2022 GWP by markets (GWP in €M; GWP growth y-o-y in %) Structure of GWP by markets

© Triglav Group: H1 2022 Results Investor Presentation 16

Consistently increasing share of GWP in Adria region outside Slovenia, in H1 2022 +0.6 pp y-o-y to 20.2%.

Agenda: H1 2022 Highlights/ H1 2022 Results / Appendix

Well Balanced GWP Structure

Well balanced structure of GWP

Constant upgrading product /service mix

Omni-channel sales approach

Own sales network 64.9% (-0.1 pp)

Data for H1 2022, change y-o-y

© Triglav Group: H1 2022 Results Investor Presentation

Agenda: H1 2022 Highlights/ H1 2022 Results / Appendix

Claims Experience Under Influence of Higher Frequency & Inflation

Gross Claims Paid Development from H1 2021 to H1 2022 (in €M) H1 2022 Gross Claims Paid

18

Insurance Segment Gross claims
paid
(in €; growth y-o-y)
Non –
life
211.3
(+22%)
Life & Pensions 98.8
(+1%)
Health 88.0
(+15%)
GWP TOTAL 398.1
(+15%)

Claims experience influenced by GWP growth, end of last year's pandemic-related restrictions, higher prices of materials and services and major CAT loss events.

Major CAT Loss Events

CAT losses in last 12 years (estimated values; in €M; Triglav Re's non-group CAT losses included)

Major CAT events in H1 2022 (estimated values):

  • Hailstorms in May and June in Slovenia (€16.6M), North Macedonia (€0.4M) and Montenegro (€0.3M).
  • Group´s reinsurance claims (€4.3M) due to February storms in Great Britain, the Benelux countries, Germany and April floods in South Africa.

Most frequent Triglav´s CAT loss events are flood, storm, hail and frost.

Agenda: H1 2022 Highlights/ H1 2022 Results / Appendix

Continued Underwriting Discipline

Triglav Group Combined Ratio Non-life & Health

Triglav Group Combined Ratio NL & Health by markets

© Triglav Group: H1 2022 Results Investor Presentation

21

High-Quality Investment Portfolio

Asset Allocation¹ Debt Instruments¹ by Rating and by Type of Issuer:

Total as at 30 Jun 2022: € 2,714M (-11% compare with 2021 YE)

Total as at 30 Jun 2022: € 2,228M (-11% compare with 2021 YE)

¹ Unit-linked insurance contract investments excluded

Corporate; 18.8%

Resilience And Financial Strength

Equity (in €M, change compare to 2021 YE)

Gross Technical Provisions (in €M; change compare to 2021 YE)

22

© Triglav Group: H1 2022 Results Investor Presentation

Prudent reserving. Last year´s practice positively influenced underwriting activities in H1 2022. In Life & Pensions release of part of reserves for guarantees due to rising interest rates in H1 2022.

Total equity decrease relative to 2021 YE primarily due to lower fair value reserve and high dividend payment.

23

H1 2022 Performance at a Glance

In €
million
H1 2022 H1 2021 H1 2020 Index
2022/2021
Index
2022/2020
Total revenue 861.2 779.2 717.6 111 120
Gross written premium 797.2 731.1 673.4 109 118
Net premium income 573.3 544.1 523.1 105 110
Gross claims paid 398.1 347.6 330.8 115 120
Net claims incurred 368.9 351.3 338.3 105 109
Gross operating costs 181.6 163.6 148.5 111 122
Profit before tax 57.5 56.2 40.6 102 142
Net profit 45.3 47.0 33.5 96 135
Expense ratio NL 28.4% 29.5% 28.2%
Net claims ratioNL 61.1% 60.1% 64.3%
Combined ratio NL 89.5% 89.6% 92.4%
H1 2022 2021 YE Index
Q1 2022/2021 YE
Gross insurance technical provisions 3,221.2 3,198.7 101
Total equity 739.9 933.0 79
Number of employees 5,304 5,264 101

24

Structure of Profit Before Tax of Triglav Group

Consolidated PBT from
(in € M):
Non-life Life & Pen. Health TOTAL H1 2022
y-o-y
Underwriting activities (1) 43.8 8.6 0.8 53.3 +9%
Investment activities net of
investment guarantees (2)
-0.5 -3.0 -0.7 -4.1 In H1 2021
€3.9M
INSURANCE
(1+2)
H1 2022 y-o-y
43.3
+2%
5.7
+13%
0.2
-97%
49.1 -7%
NON-INSURANCE
(3)
8.3 +140%
TOTAL PBT (1+2+3) 57.5 +2%

Influence of repricing of reserves in in Life & Pensions, unfavourable situation in financial markets with declining values of bond and equity investments not reflected in P&L on net basis & impairment of Russian bonds.

Robust underwriting profitability. GWP growth.

Realized gains in Group´s real-estate portfolios and results of AM.

© Triglav Group: H1 2022 Results Investor Presentation

Appendix

Performance by Insurance Markets

Structure of Investment Portfolios by Insurance Segments

Insurance penetration by Triglav's
markets in 2021
(Premium share in GDP)
Correlation between GWP and GDP
--------------------------------------------------------------------------------- ---------------------------------

Source: Sigma (Swiss RE), IMF, local regulators

GDP Growth and Low Insurance Density Key Growth Drivers

26

Insurance density by Triglav's markets in 2021 (GWP per capita, in €)

EU SLO CRO MN SER BiH NMK
7.4% 5.0% 2.7% 2.0% 1.9% 2.2% 1.6%

NON-LIFE & HEALTH LIFE & PENSIONS

NON-LIFE & HEALTH LIFE

GWP growth and stable market position. Performance indicators influenced by lose of one big client.

NON-LIFE & HEALTH LIFE

30

NON-LIFE & HEALTH LIFE

Leading market position. GWP growth, in Life as result of successful bancassurance operations.

NON-LIFE & HEALTH LIFE & PENSIONS

32

Improved market share mainly because of higher

NON-LIFE & HEALTH LIFE & PENSIONS

33

Improved market share and market position.

Non-life and Health Investment Portfolios (as at H1 2022)

© Triglav Group: H1 2022 Results Investor Presentation

35

Life and Pensions Investment Portfolios (as at H1 2022; Unit-Linked Investments Excluded)

Triglav is the highest mountain in Slovenia and the highest peak of the Julian Alps (2 mete rs/9,396 ft) .

For more information please contact: Investor Relations Department

Helena Ulaga Kitek, Head of IR E-mail: [email protected]

Website: www.triglav.eu

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