Quarterly Report • Mar 27, 2025
Quarterly Report
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Group Financial Results For the year ended 31 December 2024

The financial information included in this presentation is not audited by the Group's external auditors.
The Group statutory financial statements for the year ended 31 December 2024, upon which the auditors have given an unqualified report, can be found on the website (https://www.bankofcyprus.com/engb/group/investor-relations/reports-presentations/financial-results/).
This financial information is presented in Euro (€) and all amounts are rounded as indicated. A comma is used to separate thousands and a dot is used to separate decimals.
The Results Announcement includes an update regarding the positive impact of c.1% from CRR III initial implementation in January 2025. There were no other meaningful divergences from the Preliminary Group Financial Results for the year ended 31 December 2024 published on 18 February 2025.
The presentation for the Group Financial Results for the year ended 31 December 2024 (the "Investor Presentation"), available on https://bankofcyprus.com/en-gb/group/investor-relations/reportspresentations/financial-results/, includes additional financial information not presented within the Group Financial Results Press Release (the "Press Release"), primarily relating to (i) NPE analysis (movements by segments and customer type), (ii) rescheduled loans analysis, (iii) details of historic restructuring activity including REMU activity, (iv) income statement by business line, (v) NIM and interest income analysis, (vi) net interest income sensitivities, (vii) loan portfolio analysis in accordance with the three-stages model for impairment of IFRS 9, (viii) fixed income portfolio per issuer type and (ix) income statement of insurance and payment solutions business. Except in relation to any non-IFRS measure, the financial information contained in the Investor Presentation has been prepared in accordance with the Group's significant accounting policies as described in the Group's Annual Financial Report 2024. The Investor Presentation should be read in conjunction with the information contained in the Press Release and neither the financial information in the Press Release nor in the Investor Presentation constitutes statutory financial statements prepared in accordance with International Financial Reporting Standards.
This document contains certain forward-looking statements with respect to the financial condition, results of operations and business of Bank of Cyprus Holdings Public Limited Company (together with Bank of Cyprus Public Company Limited, the 'Bank', and its subsidiaries, the 'Group') ''and its current goals and expectations relating to its future financial condition and performance, the markets in which it operates and its future capital requirements.
These forward-looking statements can be identified by the fact that they do not relate only to historical or current facts. Forward-looking statements can usually be identified by terms used such as 'achieve', 'aim', 'anticipate', 'assume', 'believe', 'continue', 'could', 'estimate', 'expect', 'goal', 'intend', 'may', 'project', 'plan', 'seek', 'should', 'target', 'will' or similar expressions or variations thereof or their negative variations, but their absence does not mean that a statement is not forward-looking. Forward-looking statements can be made in writing but also may be made verbally by directors, officers and employees of the Group (including during management presentations) in connection with this document. Examples of forward-looking statements include, but are not limited to, statements relating to the Group's near term, medium term and longer term future capital requirements and ratios, intentions, beliefs or current expectations and projections about the Group's future results of operations, financial condition, expected impairment charges, the level of the Group's assets, liquidity, performance, prospects, anticipated levels of growth, provisions, impairments, business strategies and opportunities, capital generation and distributions (including distribution policy), return on tangible equity and commitments and targets (including environmental, social and governance (ESG) commitments and targets). By their nature, forward-looking statements involve risk and uncertainty because they relate to events, and depend upon circumstances, that will or may occur in the future. Factors that could cause actual business, strategy and/or results to differ materially from the plans, objectives, expectations, estimates and intentions expressed in such forward-looking statements made by the Group include, but are not limited to: general economic and political conditions in Cyprus, other European Union (EU) Member States and globally, interest rate and foreign exchange fluctuations, legislative, fiscal and regulatory developments, information technology, litigation and other operational risks, adverse market conditions, the impact of outbreaks, epidemics or pandemics and geopolitical developments. This creates significantly greater uncertainty about forward-looking statements. Should any one or more of these or other factors materialise, or should any underlying assumptions prove to be incorrect, the actual results or events could differ materially from those currently being anticipated as reflected in such forward-looking statements. The forward-looking statements made in this document are only applicable as at the date of publication of this document. Except as required by any applicable law or regulation, the Group expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward-looking statement contained in this document to reflect any change in the Group's expectations or any change in events, conditions or circumstances on which any statement is based. Changes in our reporting frameworks and accounting standards may have a material impact on the way we prepare our financial statements. In setting future targets and outlook, the Group has made certain assumptions about the macroeconomic environment and the Group's businesses, which are subject to change.
1. Executive Summary and Financial Targets
Executive Summary – Updated Financial Targets
2. FY2024 Financial Performance
3. Capital, Liquidity & Asset Quality
4. ESG update
5. Appendix
Appendix

Efficiency focus with low cost to income ratio
Market leader in a consolidated market

Sustainable high-teens ROTE on 15% CET1 ratio in a normalised 2% rate environment; 50-70% payout ratio
1) As at 31 December 2024
2) Based on the share price as at 31 December 2024
Real GDP (yoy % change)
-2.00% 0.00% 2.00% 4.00% 6.00% 8.00% 10.00%

Tourist arrivals Jan-Dec (k)
Tourist revenue Jan- Dec (€ mn)



A diversified, service-based economy
Structure of Economy in 2023 (% of GVA)

1) In accordance with Ministry of Finance October 2024 projections; GDP projections as of January 2025 2) European Commission Forecast Autumn 2024 3) As at 30 November 2024
Quarterly (%) (seasonally adjusted)

Budget surplus as % of GDP
3.5% 4.0% 4.5% 5.0% 5.5% 6.0% 6.5% 7.0% 7.5%

Cyprus inflation at 2.3% for FY2024


1) In accordance with Ministry of Finance October 2024 projections 6
2) European Commission Forecast Autumn 2024
Leading Banking Provider in a consolidated banking sector with a sustainable, diversified business model in other financial services


4) Pro forma for HFS; Agreement for the sale of €27 mn NPEs in 3Q2024 and c.€39 mn in 4Q2024 ; expected to be completed by 1H2025 subject to necessary approvals

112 211 30 2022 25 2023 2024 22 137 241 Buyback Cash dividend (€ mn) 2 9% 12% % of market cap3 3%
Delivered €400 mn cumulative distribution
€400 mn cumulative distributions

1) Yoy CET1 generation pre-distributions
2) 2024 cash dividend is subject to AGM approval
3) Market capitalisation based on the share price of the last day in each reporting period

Cash dividend per share Tangible book value per share

Upgraded Distribution Policy starting from 2025

2) Subject to approval at the AGM scheduled on 16 May 2025
1) Based on a share price as at 31 December 2024
3) Calculated based on profit after tax before non-recurring items (attributable to the owners of the Company) taking into consideration the distributions from other equity instruments such as AT1 coupon; Subject to market conditions as well as the outcome of the Group's ongoing capital and liquidity planning exercises at the time
| 2024 Targets (August 2024) |
FY2024 | |
|---|---|---|
| Net Interest Income | c.€800 mn | ✓ €822 mn |
| Average ECB Depo rate | 3.7% | 3.7% |
| Cost to Income Ratio1 | <35% | ✓ 34% |
| NPE Ratio | <3% | ✓ 1.9%2 |
| Cost of Risk | c.40 bps | ✓ 30 bps |
| CET1 generation3 | >300 bps | ✓ 400 bps |
| ROTE reported | >19% | ✓ 21.4% |
| ROTE on 15% CET1 ratio | >24% | ✓ 27.6% |
| Distributions | 50% payout | ✓ 50% payout |
1) Excluding special levy on deposits and other levies/contributions
2) Pro forma for HFS; Agreement for the sale of €27 mn NPEs in 3Q2024 and c.€39 mn in 4Q2024 ; expected to be completed by 1H2025 subject to necessary approvals
3) Yoy increase in CET1 ratio pre-distributions
Maintain a strongly capitalised, very liquid and highly profitable Bank
Manage current NII headwinds while providing attractive shareholder remuneration, in line with European sector
Drive new growth initiatives to complement the strength of domestic economy while protecting leading position in Cyprus
Protect strong balance sheet with careful underwriting standards and asset quality in line with European sector
Targets and guidance are based on management's current expectations as to the macroeconomic environment and the business and are subject to change
3) Calculated based on profit after tax before non-recurring items (attributable to the owners of the Company) taking into consideration the distributions from other equity instruments such as AT1 coupon; Subject to market conditions as well as the outcome of the Group's ongoing capital and liquidity planning strategy at the time
High-teens ROTE on 15% CET1 ratio Mid-teens ROTE on reported basis
ECB deposit facility rate assumed to normalise at 2% by June 2025
Supported by Net Interest Income <€700 mn
Cost to Income ratio1 c.40%
Cost of Risk Towards the lower end of normalised levels of 40-50 bps
Organic capital generation2 c.300 bps
Capital and Distribution policy 50-70% payout ratio3
1.5% 2.0%
4Q2024
1Q2025
2Q2025
3Q2025
4Q2025
1Q2026

Source: Market rates from Bloomberg; World Implied Interest Rate Probability and 30-day average curves in January 2025
2Q2026
3Q2026
4Q2026
1.5% 2.0%
4Q2024
1Q2025
2Q2025
3Q2025
4Q2025
1Q2026
2Q2026
3Q2026
4Q2026
• Gross performing loan book to grow by c.4% p.a.
Gross performing loan book to grow by 4% p.a.….

…supported by expansion of international loan book

• Net fee and commission income to grow by c.4% p.a. over the medium-term1
Net fee and commission income growth supported by:

Net fee and commission income to growth by c.4% p.a. over the medium-

AUMs to grow to c.€1.2 bn over the medium term1


Well established, key market players

Most Profitable Life and Non-Life Insurance in Cyprus1
Sustainable contributors to Group's Non-NII (17% contribution in 2024)
Capital light businesses


1) In FY2023 2) As at 31 December 2024 3) For a period of 3 years
• Focus on maintaining leading efficiency ratio among European banks of c.40% in a c.2% normalised rate environment
Ongoing staff optimisation to mitigate payroll cost inflation
Staff reward schemes to incentivise individual performance
Reinvestment in the business to continue to sustain business momentum and improve customer experience
Digital transformation to continue supporting expansion of digital offering, acceleration of sales and further efficiencies
Use of AI technology to improve efficiencies, increase sales and enhance customer experience


1. Executive Summary and Financial Targets
Executive Summary – Updated Financial Targets
2. FY2024 Financial Performance
3. Capital, Liquidity & Asset Quality
4. ESG update
5. Appendix
Appendix
| Strong economic growth continues |
c.3.3%1 • Economic growth of 3.4% in FY2024; expected to continue to grow by in 2025 outpacing Euro area average • Record new lending of €2.4 bn in 2024, up 20% yoy • Gross performing loan book at €10.2 bn up 4% yoy |
|---|---|
| Delivered ROTE of >20% for two consecutive years |
• NII at €822 mn up 4% yoy; 4Q2024 NII down 3% qoq to €198 mn mainly reflecting the decline in interest rates expenses2 • Total operating up 8% yoy to €367 mn due to higher staff costs, IT, marketing and professional fees ratio2 ratio2 • Cost to income remains low at 34%; 4Q2024 cost to income at 38% largely due to quarterly seasonally higher expenses • Profit after tax of €508 mn up 4% yoy; of which €107 mn in 4Q2024 • Basic earnings per share of €1.14 for FY2024, up 5% yoy |
| High liquidity and healthy asset quality |
1.9%3 • NPE ratio reduced to • NPE coverage at 111%3 ; cost of risk at 30 bps • Retail funded deposit base at €20.5 bn, up 6% yoy and 3% qoq • Highly liquid balance sheet with €7.6 bn placed at the ECB |
| Robust capital and shareholder remuneration |
• Regulatory CET1 ratio and Total Capital ratio at 19.2% and 24.0% respectively generation4 • CET1 of 400 bps in FY2024 • Positive impact of c.1% from CRR III initial implementation in January 2025 €5.775 • Tangible book value per share of as at 31 December 2024, up 17% yoy dividend6 • Proposed distribution at 50% payout ratio; €211 mn cash and €30 mn share buyback |
5.0%


Cost to income ratio1 at 38% due to seasonally higher expenses and lower revenues

Strong ROTE of 17.1% in 4Q2024

| € mn | FY2024 | FY2023 | yoy% | 4Q2024 | 3Q2024 | qoq% | ||
|---|---|---|---|---|---|---|---|---|
| Net Interest Income | 822 | 792 | 4% | 198 | 204 | -3% | ||
| Non-interest income | 272 | 300 | -9% | 68 | 75 | -9% | ||
| Total income |
1,094 | 1,092 | 0% | 266 | 279 | -4% | ||
| Total operating expenses1 | (367) | (341) | 8% | (101) | (99) | 3% | ||
| Operating profit |
688 | 708 | -3% | 152 | 173 | -12% | ||
| Provisions and impairments | (98) | (144) | -32% | (38) | (16) | 113% | ||
| Profit before tax | 590 | 564 | 5% | 114 | 157 | -26% | ||
| Tax | (81) | (73) | 11% | (8) | (25) | -67% | ||
| Profit after tax | 508 | 487 | 4% | 107 | 131 | -17% | ||
| Key Ratios | ||||||||
| Net Interest margin | 3.53% | 3.41% | 12 bps | 3.34% | 3.52% | -18 bps | ||
| Net Interest margin (excluding TLTRO III) | 3.60% | 3.74% | -14 bps | 3.34% | 3.52% | -18 bps | ||
| Cost to income ratio1 | 34% | 31% | 3 p.p. | 38% | 35% | 3 p.p. | ||
| Cost of Risk | 0.30% | 0.62% | -32 bps | 0.32% | 0.26% | 6 bps | ||
| EPS (€) |
1.14 | 1.09 | 0.05 | 0.24 | 0.29 | -0.05 | ||
| ROTE | 21.4% | 24.8% | -3.4 p.p. | 17.1% | 21.6% | -4.5 p.p. | ||
| ROTE on 15% CET1 ratio | 27.6% | 27.4% | 0.2 p.p. | 23.2% | 28.2% | -5.0 p.p. | ||
| Adjusted recurring profitability2 | 482 | 455 | 6% | 94 | 131 | -28% |
1) Excluding special levy on deposits and other levies/contributions
2) Profit after tax before non-recurring items (attributable to the owners of the Company) taking into consideration the distributions from other equity instruments such as AT1 coupon. Used for the distribution payout ratio calculation, in line with the Distribution Policy 21


NII at €198 mn; NIM at 334 bps Effective yield on assets & cost of funding
1) Calculation for NIM, effective yields on liquids assets and cost of wholesale funding was adjusted to exclude the impact of TLTRO III (repaid in June 2024) on both NII and on interest bearing assets & liabilities
2) Refers to the cost on customer deposits and does not include the impact of IRSs on hedging of non maturing deposits
| Hedging (€ bn) |
Dec 2023 | Dec 2024 | |||||
|---|---|---|---|---|---|---|---|
| Receive fixed IRSs1 on non-maturing deposits |
- | 2.91 | Average | -100 bps | Dec 2022 | Dec 2023 | Dec 2024 |
| Receive fixed IRSs1 on wholesale funding |
0.95 | 1.25 | yield 2.9% | EUR | -€126 mn | -€110 mn | -€83 mn |
| Reverse repos2 | 0.40 | 1.00 | USD | -€2 mn | -€3 mn | -€2 mn | |
| Fixed rate bonds | 3.12 | 3.81 | Total Sensitivity/Total NII |
-€128 mn 35% |
-€113 mn 14% |
-€85 mn 10% |
|
| Total | 4.47 | 8.97 |
NII sensitivity to parallel shift in interest rates (annualised)5
| EUR | -€126 mn | -€110 mn | -€83 mn |
|---|---|---|---|
| USD | -€2 mn | -€3 mn | -€2 mn |
| Total Sensitivity/Total NII |
-€128 mn 35% |
-€113 mn 14% |
-€85 mn 10% |

€43 mn reduction since Dec 2022
-10.0 10.0 30.0 50.0 70.0 90.0 110.0




1) Refers to the cost on customer deposits and does not include the impact of IRSs on hedging of non maturing deposits
2) Calculation assuming that the cost of deposit remains unchanged
3) Calculation assuming that deposits balance and mix remain unchanged

New lending at €727 mn in 4Q2024 up 51% qoq

• Loan book to grow by c.4% in 2025 supported by domestic economic growth and expansion in shipping and international lending

| Amortised cost | FVOCI | |
|---|---|---|
| Average contractual duration (years) |
3.55 | 3.57 |
| Average duration after interest rate hedging (years) |
3.49 | 0.57 |
| Average rating | Aa2 | A1 |
1) Excluding TLTRO III proceeds which was fully repaid in June 2024
2) Subject to market conditions
3) For a period of 3 years

3) Gains/(losses) from revaluation and disposal of investment properties and on disposal of stock of properties 4) For a period of 3 years 28




…through continuous portfolio growth
Market share Total regular income (€ mn)


Solvency ratio at 220% at 31 December 2024
1) Contribution to the Group: Adjusted to exclude intercompany transactions between insurance companies and the Bank




…while growing the business


1) Contribution to the Group: Adjusted to exclude intercompany transactions between insurance companies and the Bank

Strong transaction growth in value; up 14% yoy



1) As at 31 December 2024, based on internal estimates

using mobile wallets.


B2C
c. €1.1 bn money exchanged via the platform in 2024
c. 270 k products across all categories
c. 200 retailers onboarded
c.€1 mn Marketplace gross sales
To enable everyone to achieve more, through a seamless digital experience – spark new possibilities, inspire progress, and drive innovation
1
0.0 0.5 1.0 1.5 2.0


• Focus on maintaining leading efficiency ratio among European banks of c.40% in 2025, in a c.2% normalised rate environment
1) Excluding special levy on deposits and other levies/contributions
2) Reclassification between staff cost and exit & variable pay to include the respective social insurance contributions previously reported under staff costs

Quarterly cost of risk

| Base line | GDP rate | Unemployment rate | |
|---|---|---|---|
| 2024 | 3.7% | 4.8% | |
| 2025 | 3.0% | 4.5% |
• Cost of risk of 30 bps (€30 mn) in FY2024 down 32 bps yoy, reflecting the continued robust performance of the loan portfolio and improved macroeconomic assumptions, partially offset by IFRS 9 model calibrations
• 2025 COR: towards the lower end of normalised levels of 40-50 bps
Capital, Liquidity & Asset Quality
Appendix
Executive Summary – Updated Financial Targets

requirement for Jan 25

1) Includes profits for the year ended 31 December 2024.
2) Based on final SREP letter in December 2024 ; OCR - Overall Capital Requirement. For more details refer to slide 62
3) Increase in CET1 ratio pre-distributions
min OCR2

Stage 2 loans at 8% of loan book, down 10 p.p. since Dec 2022

NPE ratio further reduced to 1.9%1
0%
1%
2%
3%
4%


1) Pro forma for HFS; Agreement for the sale of €27 mn NPEs IN 3Q2024 and c.€39 mn in 4Q2024 ; expected to be completed by 1H2025 subject to necessary approvals
2) In pipeline to exit NPEs subject to meeting all exit criteria; the analysis is performed on a customer basis


Organic sales1 consistently close to Open Market Value; comfortably above Book Value


1) Amounts as per Sales Purchase Agreements (SPAs)
Group BV (€ mn)
2) Source: Central Bank of Cyprus: Residential Property Price index report published on 12 March 2025 https://www.centralbank.cy/en/publications/residential-property-price-indices 39
• Protect balance sheet with continuation of meticulous underwriting standards and healthy asset quality

• Maintain a lean operating model while investing in the business
B

C+,C,C-CC CCC-CCC CCC+ B-B
Dec 14
Aug 15
Apr 16
Nov 16
Jun 17
Feb 18
Oct 18
Sovereign rating
Jun 19
Feb 20
Oct 20
Jun 21
BOC-Fitch Long-term Issuer Default Rating
Feb 22
Oct 22
Jun 23
Feb 24
Oct 24
Mar 25
Moody's affirmed rating to Baa1 in December 2024; outlook positive

S&P upgraded rating to BBB- in February 2025; outlook stable
41
Tel: +357 22 122239, Email: [email protected]
Annita Pavlou Manager Investor Relations & ESG Tel: +357 22 122740, Email: [email protected]
Elena Hadjikyriacou ([email protected])
Andri Rousou ([email protected])
Stephanie Olympiou ([email protected])
Dafni Georgiou ([email protected])
Eliza Livadiotou, Tel: +35722 122128, Email: [email protected]
Listing:
ATHEX – BOCHGR, CSE – BOCH/ΤΡΚΗ, ISIN IE00BD5B1Y92
Visit our website at: www.bankofcyprus.com
Appendix
https://www.bankofcyprus.com/globalassets/csr/sustainability-reports/j-03688-2024-boc-csr-sustainability-reportredesign-english-final-res.pdf
Executive Summary – Updated Financial Targets
E
S
G
E
S
G
44 1) European Sustainability Reporting Standards 2) Synesgy is the global digital platform for ESG sustainability assessment within the supply chain.
The ESG strategy formulated in 2021 is continuously expanding. The Group is maintaining its leading role in the Social and Governance pillars and focuses on increasing the Group's positive impacts on the Environment, by transforming not only its own operations, but also the operations of its customers
BOC establishes a set of ESG targets aimed at integrating ESG across the bank's value chain
First bank in Cyprus joining Partnership of Carbon Accounting Financials (PCAF) and estimating the Financed Scope 3 emissions on loan portfolio
Set decarbonisation target on GHG emissions of own operations and designed the strategy to meet the target
Established an ESG Working plan

2023
Set the first decarbonisation target on Mortgage portfolio aligned with International Energy Agency's Below 2 Degree Scenario
First Bank in Cyprus to sign the Principles for Responsible Banking representing a single framework for a sustainable banking industry under United Nations Environment Programme Finance Initiative (UNEP FI)
Met the target of at least 30% women representation in ExCo and Senior Management
Designed the strategy to meet the decarbonisation targets set
Estimated the Scope 3 GHG emissions of loan, investment and insurance portfolio (based on methodology availability) by applying PCAF standard and proxies
Published the first TCFD report, Pillar 3 disclosures on ESG risks and the sixth Sustainability report (FY2022)
Established a structured and detailed Business Environment Scan process on C&E1 risks
Launched ESG questionnaires in the loan origination
Restricted new lending and investment in specific carbon-intensive sectors
Set and monitor Green/Transition new lending metrics
Developed a Sustainable Finance Framework
Launched a Green Housing product by applying the GLPs2 of LMA3
Established thorough sustainability Governance arrangements
Performed Board of Directors, Senior Management and Control functions ESG trainings
Established a holistic approach on ESG and Climate data
| Stakeholder | ESG Priorities in 2025 | SDG |
|---|---|---|
| • Set additional decarbonisation targets on loan and investment portfolios based on methodologies and data available |
||
| • Enhance ESG disclosures to ensure transparency against the ESG performance by publishing the first Corporate Sustainability Reporting Directive (CSRD) report for FY2024 |
||
| Investors | • Monitor the impact of climate-related and environmental risks on its business environment |
|
| • Publish Allocation and Impact report for the Green Bond issued in 2024 |
||
| • Design a comprehensive climate change mitigation transition plan |
||
| • Continue implementation of 'ECB Guide' on Climate related and Environmental risks (C&E) |
||
| Regulatory | • Expand further the key risk indicators on material C&E risks |
|
| • Improve the quality of ESG data, through the continued update and implementation of the ESG Data Strategy |
||
| • Narrow data gaps identified as part of the Corporate Sustainability Reporting Directive (CSRD) implementation |
||
| • Continue enhancement of environmentally friendly product offerings |
||
| Customers & Markets | • Monitor performance against Green new lending metrics |
|
| • Provide a high-level transition action plan to customers following the completion of ESG questionnaires |
Climate Stability - Target 1: Reducing Scope 1 & Scope 2 GHG emissions by 42% by 2030 compared to 2021 baseline
• c. 1% yoy decrease in Scope 1 and Scope 2 GHG emissions in 2024


Climate Stability - Target 2: Reduce by 43% the kilograms of GHG emissions financed per square metre (kgCO2e /m²) under the Mortgage portfolio, by 2030 compared to 2022 baseline
Bank's performance against baseline of 2022:

The new lending strategy to achieve the decarbonisation target set has been designed and focuses on financing more energy efficient residential properties. The launch of Green Housing² product drives the feasibility of the decarbonisation target
Climate Stability – Target 3: Increase portfolio of environmentally friendly loans Gross loans (€ mn)

Dec 23 Dec 24

• c.42% yoy increase in renewable energy utilisation in FY2024


Financial Inclusion and Resilience - Target 6: Facilitate financial technology solutions and promote digital transformation
1) Loans financing Commercial Properties with Energy performance certificate Category A and loans collateralized by Commercial Properties with Energy performance certificate Category A.
2) Loans financing Residential Properties with Energy performance certificate Category A and loans collateralized by Residential Properties with Energy performance certificate Category A..
Financial Inclusion and Resilience - Target 7: Continue supporting start-ups under The IDEA1 Innovation Center
The IDEA Innovation Center (since incorporation)

IDEA provided support to 230+ entrepreneurs through its Startup Program since incorporation and helped to create more than 120 new jobs in the Cypriot Economy
Health and Safety - Target 9: Maintain leadership and continue playing an active and positive role in the community

Health and Safety - Target 10: Continue supporting and engaging employees under our wellbeing program "Well at Work"
880 9 new culture initiatives signed off while some of them kicked off in order to further enhance the Group's Organisational Health priorities which are: Shared Vision / Customer Focus / Talent Development / Inspirational Leaders.
Cumulative members (since establishment)
Contribution to society (since establishment) (€k)
Health and Safety - Target 8: Contribute and support cancer patients and their families through the Bank of Cyprus Oncology Centre
Education - Target 11: Provide upskilling/reskilling employee opportunities in line with the digital transformation initiatives to broaden career opportunities
Training Attendance (hours)


Governance - Target 13: At least 30% women in ExCo and Senior Management
Culture and Heritage - Target 12: The Foundation's main strategic aim is to encourage the research and study of Cypriot civilisation in the fields of archaeology, history, art and literature as well as to preserve and disseminate the cultural and natural heritage of Cyprus, with a particular emphasis on the international promotion of the island's centuries-long Greek civilisation, through various activities and actions



1) The Cultural Foundation physical attendees of 2022 exclude, for comparability purposes c. 10k physical attendees which relate to the Playmobil exhibition which was not a permanent exhibition.
2) The Foundation's premises and museums were closed from March 2024 to June 2024 for renovation purposes so to launch the new exhibition 'Cyprus Insula' from 4 July 2024 to 30 June 2025. Therefore, the number of participants were reduced compared to FY2023
0
40,000
Table of contents
Macroeconomic overview
FY2022 Financial Performance
Executive Summary – Updated Financial Targets

Cyprus as an attractive business hub…
Well educated, highly skilled labour force

2,300 companies registered in Cyprus since March 2022 with a large number operating in the technology industry
Source: Eurostat
To strengthen the economy's resilience and potential for economically, socially and environmentally sustainable long-term growth and welfare

Source: Ministry of Finance (revised plan)
FY2022 Financial Performance
Table of contents
Executive Summary – Updated Financial Targets
Diversified, mainly retail funded deposit base Highly liquid balance sheet Group deposits Liquid assets



0
100
200
300
400
| Currency | Dec 23 | Sep 24 | Dec 24 |
|---|---|---|---|
| EUR | 17.51 | 18.22 | 18.56 |
| USD | 1.45 | 1.40 | 1.59 |
| GBP | 0.31 | 0.31 | 0.31 |
| Other Currencies | 0.07 | 0.06 | 0.06 |
| Total | 19.34 | 19.99 | 20.52 |
| Type | Dec 23 | Sep 24 | Dec 24 |
|---|---|---|---|
| Current, Demand & Savings |
13.15 | 13.37 | 13.83 |
| Time & Notice | 6.19 | 6.62 | 6.69 |
| Total | 19.34 | 19.99 | 20.52 |
| Sector | Dec 23 | Sep 24 | Dec 24 |
|---|---|---|---|
| Retail | 11.79 | 12.32 | 12.61 |
| SME | 1.03 | 1.12 | 1.16 |
| International Corporate |
0.12 | 0.14 | 0.17 |
| International Business Unit |
3.78 | 3.78 | 4.14 |
| Corporate | 2.62 | 2.63 | 2.44 |
| Total | 19.34 | 19.99 | 20.52 |

c.5% of Time and Notice deposits with maturity >12 months
| € mn | FY2024 | FY2023 | yoy% | 4Q2024 | 3Q2024 | qoq% |
|---|---|---|---|---|---|---|
| Net Interest Income | 822 | 792 | 4% | 198 | 204 | -3% |
| Net fee and commission income | 177 | 181 | -2% | 46 | 45 | 4% |
| Net foreign exchange gains and net gains/ (losses) on financial instruments | 36 | 37 | -2% | 9 | 14 | -37% |
| Net insurance result | 46 | 54 | -14% | 11 | 12 | -8% |
| Net (losses)/gains from revaluation and disposal of investment properties and on disposal of stock of properties |
(1) | 10 | - | (4) | 1 | - |
| Other income | 14 | 18 | -22% | 6 | 3 | 195% |
| Total income |
1,094 | 1,092 | 0% | 266 | 279 | -4% |
| Staff costs | (203) | (192) | 6% | (52) | (55) | -5% |
| Other operating expenses | (164) | (149) | 10% | (49) | (44) | 14% |
| Special levy on deposits and other levies/contributions | (39) | (43) | -8% | (13) | (7) | 73% |
| Total expenses | (406) | (384) | 6% | (114) | (106) | 8% |
| Operating profit |
688 | 708 | -3% | 152 | 173 | -12% |
| Loan credit losses | (30) | (63) | -52% | (8) | (6) | 23% |
| Impairments of other financial and non-financial assets | (56) | (53) | 5% | (17) | (14) | 14% |
| Provisions for pending litigations, claims, regulatory and other matters (net of reversals) |
(12) | (28) | -59% | (13) | 4 | - |
| Total loan credit losses, impairments and provisions | (98) | (144) | -32% | (38) | (16) | 113% |
| Profit before tax and non-recurring items | 590 | 564 | 5% | 114 | 157 | -26% |
| Tax | (81) | (73) | 11% | (8) | (25) | -67% |
| Profit attributable to non-controlling interests | (1) | (2) | -45% | 1 | (1) | - |
| Profit after tax and before non-recurring items (attributable to the owners of the Company) |
508 | 489 | 4% | 107 | 131 | -17% |
| Advisory and other transformation costs – organic |
- | (2) | -100% | - | - | - |
| Profit after tax (attributable to the owners of the Company) | 508 | 487 | 4% | 107 | 131 | -17% |
| Assets (€ mn) | 31.12.2024 | 31.12.2023 | % change |
|---|---|---|---|
| Cash and balances with central banks | 7,601 | 9,615 | -21% |
| Loans and advances to banks | 821 | 385 | 113% |
| Reverse repurchase agreements | 1,010 | 403 | 151% |
| Debt securities, treasury bills and equity investments |
4,358 | 3,695 | 18% |
| Net loans and advances to customers | 10,114 | 9,822 | 3% |
| Stock of property | 649 | 826 | -21% |
| Investment properties | 36 | 62 | -42% |
| Other assets | 1,872 | 1,821 | 3% |
| Non-current assets and disposal groups held for sale |
23 | - | - |
| Total assets | 26,484 | 26,629 | -1% |
• As at 31 December 2024 there were 440,502,243 issued ordinary shares
| Liability and Equity (€ mn) | 31.12.2024 | 31.12.2023 | % change |
|---|---|---|---|
| Deposits by banks | 364 | 472 | -23% |
| Funding from central banks | - | 2,044 | -100% |
| Customer deposits | 20,519 | 19,337 | 6% |
| Debt securities in issue | 989 | 672 | 47% |
| Subordinated liabilities | 307 | 307 | 0% |
| Other liabilities | 1,475 | 1,309 | 13% |
| Total liabilities | 23,654 | 24,141 | -2% |
| Shareholders' equity | 2,590 | 2,247 | 15% |
| Other equity instruments | 220 | 220 | - |
| Total equity excluding non controlling interests |
2,810 | 2,467 | 14% |
| Non-controlling interests | 20 | 21 | -5% |
| Total equity | 2,830 | 2,488 | 14% |
| Total liabilities and equity | 26,484 | 26,629 | -1% |
| € mn |
Dec 24 | Sep 24 | Dec 23 | |
|---|---|---|---|---|
| Shareholders' equity | 2,590 | 2,508 | 2,247 | |
| - | Intangible assets | (50) | (45) | (49) |
| - | Distribution1 | (241) | (10) | (137) |
| - | Excess CET1 capital on a 15% CET1 ratio |
(450) | (620) | (247) |
| = | TBV adjusted for excess CET1 capital on a 15% CET1 ratio |
1,849 | 1,833 | 1,814 |
| Average TBV for excess CET1 capital on a 15% CET1 ratio |
1,839 | 1,837 | 1,780 |
| € mn |
Dec 24 | Sep 24 | Dec 23 | ||
|---|---|---|---|---|---|
| PAT annualised | 508 | 535 | 487 | ||
| Average TBV adjusted for excess CET1 capital on a 15% CET1 ratio |
1,839 | 1,837 | 1,780 | ||
| = | ROTE on 15% CET1 | 27.6% | 29.1% | 27.4%% |
1) For December 2024 the full amount of the proposed FY2024 distribution is adjusted. For September 2024 only an amount relating to the approved share buyback of €25 million not yet executed as at the period end was adjusted. For December 2023, the full amount of the FY2023 distribution was adjusted
min OCR1 requirement for January 2025

| € mn |
31.12.22 | 31.12.23 | 30.09.24 | 31.12.24 | |
|---|---|---|---|---|---|
| Cyprus | 10,059 | 10,297 | 10,416 | 10,810 | |
| Overseas | 55 | 44 | 25 | 24 | |
| RWAs | 10,114 | 10,341 | 10,441 | 10,834 | |
| RWA intensity | 40% | 39% | 40% | 41% |
| € mn |
31.12.22 | 31.12.23 | 30.09.24 | 31.12.24 |
|---|---|---|---|---|
| Credit risk | 9,103 | 9,013 | 9,113 | 9,172 |
| Market risk |
- | - | - | - |
| Operational risk |
1,011 | 1,328 | 1,328 | 1,662 |
| Total | 10,114 | 10,341 | 10,441 | 10,834 |
| € mn | 31.12.24 |
|---|---|
| Shareholder's equity | 2,590 |
| Less: Intangibles | (25) |
| Less: Deconsolidation of insurance entities and other entities | (139) |
| Less: Regulatory adjustments |
(351)1 |
| CET1 | 2,075 |
| Risk Weighted Assets |
10,834 |
| CET1 ratio | 19.2%2 |
| CET1 ratio fully loaded | 19.1%2 |
| 31.12.22 | 31.12.23 | 30.09.2024 | 31.12.242 | |
|---|---|---|---|---|
| Total equity excl. non-controlling interests |
2,027 | 2,467 | 2,728 | 2,810 |
| CET1 capital | 1,540 | 1,798 | 1,937 | 2,075 |
| Tier I capital | 1,760 | 2,018 | 2,157 | 2,295 |
| Tier II capital | 300 | 300 | 322 | 307 |
| Total regulatory capital (Tier I + Tier II) |
2,060 | 2,318 | 2,479 | 2,602 |
| 61 |

CET1 ratio Total capital ratio

1) Distributable Items definition per CRR
2) Includes profits for the year ended 31 December 2024 net of a total distribution at 50% payout ratio out of FY2024 adjusted recurring profitability


1) The Combined Buffer Requirement (CBR) remained flat qoq at 5.30% in Dec 2024. The CBR is expected to increase as a result of the phasing in of O-SII buffer from 1.875% to 1.9375% on 1 January 2025 and to 2.00% on 1 January 2026 as well as the increase in of CcyB from 1.0% to 1.5% in January 2026 (refer to slide 62 for further details)
| € mn | Underlying basis |
Other | Statutory Basis |
|---|---|---|---|
| Net interest income | 822 | - | 822 |
| Net fee and commission income |
177 | - | 177 |
| Net foreign exchange gains and net gains/ (losses) on financial instruments | 36 | 2 | 38 |
| Net insurance result | 46 | - | 46 |
| Net gains/(losses) from revaluation and disposal of investment properties and on disposal of stock of properties | (1) | - | (1) |
| Other income | 14 | - | 14 |
| Total income |
1.094 | 2 | 1.096 |
| Total expenses | (406) | (12) | (418) |
| Operating profit | 688 | (10) | 678 |
| Loan credit losses | (30) | 30 | - |
| Impairments of other financial and non-financial assets | (56) | 56 | - |
| Credit losses on financial assets and impairment net of reversals of non-financial assets | - | (88) | (88) |
| Provisions for pending litigations, claims regulatory and other matters (net of reversals) |
(12) | 12 | - |
| Profit before tax and non-recurring items |
590 | - | 590 |
| Tax | (81) | - | (81) |
| Profit attributable to non-controlling interests | (1) | - | (1) |
| Profit after tax - attributable to the owners of the Company |
508 | - | 508 |
| Analysis of Interest Income (€ mn) | 1Q2023 | 2Q2023 | 3Q2023 | 4Q2023 | 1Q2024 | 2Q2024 | 3Q2024 | 4Q2024 | FY2023 | FY2024 |
|---|---|---|---|---|---|---|---|---|---|---|
| Loans and advances to customers | 113 | 131 | 138 | 141 | 138 | 139 | 139 | 132 | 523 | 548 |
| Loans and advances to banks and central banks | 57 | 76 | 92 | 97 | 92 | 73 | 69 | 64 | 322 | 298 |
| Repurchase agreements | - | - | - | 3 | 4 | 7 | 8 | 8 | 3 | 27 |
| Investments and other financial assets at amortised costs |
13 | 16 | 22 | 24 | 25 | 27 | 29 | 30 | 75 | 111 |
| Investments FVOCI | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 8 | 8 |
| 185 | 225 | 254 | 267 | 261 | 248 | 247 | 236 | 931 | 992 | |
| Net derivative financial instruments | 2 | 3 | 3 | 4 | 5 | 5 | 4 | 4 | 12 | 18 |
| Total Interest Income |
187 | 228 | 257 | 271 | 266 | 253 | 251 | 240 | 943 | 1,010 |
| Analysis of Interest Expense (€ mn) |
||||||||||
| Customer deposits | (4) | (6) | (9) | (13) | (15) | (17) | (19) | (17) | (32) | (68) |
| Funding from central banks and deposits by banks |
(14) | (18) | (21) | (22) | (21) | (5) | (3) | (2) | (75) | (31) |
| Loan stock | (7) | (7) | (12) | (14) | (13) | (16) | (17) | (18) | (40) | (64) |
| (25) | (31) | (42) | (49) | (49) | (38) | (39) | (37) | (147) | (163) | |
| Net derivative financial instruments | - | (1) | (1) | (2) | (4) | (8) | (8) | (5) | (4) | (25) |
| Total Interest Expense |
(25) | (32) | (43) | (51) | (53) | (46) | (47) | (42) | (151) | (188) |

| € mn | Consumer Banking |
SME Banking |
Corporate Banking |
IBU & International corporate |
RRD | REMU | Insurance | Treasury | JCC | Other | Total |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Net interest income/(expense) | 420 | 59 | 158 | 160 | 15 | (23) | - | 38 | - | (5) | 822 |
| Net fee & commission income/(expense) | 67 | 10 | 20 | 48 | 2 | - | (9) | 4 | 28 | 7 | 177 |
| Other income | 3 | 1 | 1 | 7 | - | 5 | 51 | 15 | 7 | 5 | 95 |
| Total income | 490 | 70 | 179 | 215 | 17 | (18) | 42 | 57 | 35 | 7 | 1,094 |
| Total expenses | (185) | (23) | (45) | (42) | (19) | (18) | (8) | (16) | (24) | (26) | (406) |
| Operating profit/ (loss) | 305 | 47 | 134 | 173 | (2) | (36) | 34 | 41 | 11 | (19) | 688 |
| Loan credit losses of customer loans net of gains/(losses) on derecognition of loans and changes in expected cash flows |
(11) | (1) | 3 | (2) | (19) | - | - | - | - | - | (30) |
| Impairment of other financial and non-financial instruments |
- | - | - | 1 | - | (51) | - | 1 | - | (7) | (56) |
| Provision for pending litigations, claims regulatory and other matters (net of reversals) |
- | - | - | - | 14 | - | - | - | 2 | (28) | (12) |
| Profit/ (loss) before tax | 294 | 46 | 137 | 172 | (7) | (87) | 34 | 42 | 13 | (54) | 590 |
| Tax | (37) | (6) | (17) | (21) | 1 | 10 | (3) | (5) | (1) | (2) | (81) |
| Profit attributable to non-controlling interest | - | - | - | - | - | 2 | - | - | (3) | - | (1) |
| Profit/(loss) after tax and before non-recurring items (attributable to the owners of the Company) |
257 | 40 | 120 | 151 | (6) | (75) | 31 | 37 | 9 | (56) | 508 |
| € mn |
FY2024 | FY2023 | yoy% |
|---|---|---|---|
| Insurance revenue | 81.2 | 78.1 | 4% |
| Insurance service expense | (44.3) | (45.4) | -2% |
| Net insurance service result | 36.9 | 32.7 | 13% |
| Reinsurance revenue | 19.7 | 19.0 | 4% |
| Reinsurance service expense | (28.0) | (23.7) | 18% |
| Net reinsurance service result | (8.3) | (4.7) | 78% |
| Net insurance finance expense | (60.6) | (43.8) | 38% |
| Net reinsurance finance income/ (expense) | (1.4) | 2.1 | - |
| Loss from investment and occupational pension contracts |
(0.9) | (1.8) | -52% |
| Insurance service result | (34.3) | (15.5) | 121% |
| Other income | 0.7 | 0.1 | - |
| Staff costs (non-attributable) | (0.3) | (1.0) | -71% |
| Other operating costs (non-attributable) | (2.3) | (1.9) | 18% |
| Net revaluations and/or sale on financial assets at fair value through profit or loss1 |
60.9 | 47.7 | 28% |
| Total net income | 59.0 | 44.9 | 31% |
| Profit before tax | 24.7 | 29.4 | -16% |
| Tax expense | (1.3) | (2.5) | -49% |
| Profit after tax | 23.4 | 26.9 | -13% |
| € mn |
FY2024 | FY2023 | yoy% |
|---|---|---|---|
| Insurance revenue | 69.2 | 63.9 | 8% |
| Insurance service expense | (38.1) | (32.0) | 19% |
| Net insurance service result | 31.1 | 31.9 | -2% |
| Reinsurance revenue | 9.6 | 9.4 | 3% |
| Reinsurance service expense | (28.0) | (25.7) | 9% |
| Net reinsurance service result | (18.4) | (16.3) | 13% |
| Insurance finance income and expense | (1.7) | (1.3) | 36% |
| Reinsurance finance income or expense | 0.6 | 0.4 | 44% |
| Net insurance financial result | (1.1) | (0.9) | 31% |
| Insurance service result | 11.6 | 14.7 | -20% |
| Staff costs (non-attributable) | (2.2) | (1.9) | 22% |
| Other operating costs (non-attributable) | (2.3) | (2.1) | 16% |
| Revaluation/disposal gains on investments | 0.8 | 1.9 | -56% |
| Other income | 1.7 | 5.1 | -67% |
| Total net income/ (expenses) | (2.0) | 3.0 | - |
| Profit before tax | 9.6 | 17.7 | -46% |
| Tax expense | (1.1) | (2.1) | -49% |
| Profit after tax | 8.5 | 15.6 | -45% |
Income statement based on the statutory financial statements of Eurolife and Genikes Insurance and including transactions with the Bank
1) Includes net revaluations and/or sale on policyholder assets included within "Net Insurance result" line in the Group's Income Statement 69
Appendix Additional Asset Quality Slides
FY2022 Financial Performance
Table of contents
Executive Summary – Updated Financial Targets

Gross loans (excluding legacy)1 by business sector of €10.16 bn
| LTV2 | Private individuals Housing €3.94 bn |
Private individuals Other €0.74 bn |
Business €5.48 bn |
|---|---|---|---|
| <80% | 94% | 29% | 73% |
| >80% | 6% | 71% | 27% |
1) Gross loans as at 31 December 2024 of Corporate (incl. IB and International corporate), SME and Retail
2) Loan to Value (LTV) is calculated as the Gross IFRS Balance to the indexed market value of the property. Under Pillar 3 disclosures LTV is calculated as the Gross IFRS Balance to the indexed market value of collateral. Collateral takes into consideration the mortgage amount registered in the land registry plus legal interest from registration date to the reference date
| € mn |
Dec 23 | Sep 241 | Dec 241 |
|---|---|---|---|
| Retail Housing | 3,556 | 3,625 | 3,631 |
| Retail other | 994 | 1,081 | 1,076 |
| SMEs | 1,010 | 1,002 | 1,005 |
| International corporate | 763 | 825 | 961 |
| Corporate | 3,747 | 3,717 | 3,647 |
| Total | 10,070 | 10,250 | 10,320 |
| Corporate | |||
|---|---|---|---|
| Dec 23 | Sep 241 | Dec 241 | |
| NPE ratio | 3.0% | 1.3% | 1.2% |
| NPE coverage | 102% | 166% | 174% |
| NPE total coverage |
182% | 253% | 262% |
| SMEs | |||
|---|---|---|---|
| Dec 23 | Sep 241 | Dec 241 | |
| NPE ratio | 3.7% | 3.0% | 2.6% |
| NPE coverage | 72% | 84% | 92% |
| NPE total coverage |
160% | 170% | 175% |
| Retail | |||||||
|---|---|---|---|---|---|---|---|
| Dec 23 | Sep 241 Dec 241 |
||||||
| NPE ratio NPE coverage |
4.2% | 3.3% | 2.5% | ||||
| ➢ Retail Housing |
50% | 71% | 88% | ||||
| ➢ Retail Other |
62% | 73% | 79% | ||||
| NPE total coverage |
141% | 157% | 165% |
| Gross loans (€ mn) |
Dec 23 | Sep 241 | Dec 241 |
|---|---|---|---|
| Trade | 886 | 939 | 906 |
| Manufacturing | 364 | 362 | 319 |
| Hotels & Catering | 1,178 | 1,203 | 1.158 |
| Construction | 498 | 486 | 492 |
| Real Estate |
1,051 | 978 | 917 |
| Private Individuals | 4,704 | 4,790 | 4.791 |
| Professional and other services | 601 | 632 | 639 |
| Other sectors | 788 | 860 | 1.098 |
| Total | 10,070 | 10,250 | 10,320 |
| NPE ratio | Dec 23 | Sep 241 | Dec 241 |
|---|---|---|---|
| Trade | 4.4% | 2.5% | 1.9% |
| Manufacturing | 1.1% | 1.1% | 1.1% |
| Hotels & Catering | 1.4% | 0.2% | 0.2% |
| Construction | 5.2% | 0.8% | 0.6% |
| Real Estate |
4.0% | 2.2% | 2.3% |
| Private Individuals | 4.2% | 3.3% | 2.5% |
| Professional and other services |
6.0% | 5.1% | 5.0% |
| Other sectors | 0.4% | 0.4% | 0.2% |
| Total | 3.6% | 2.4% | 1,9% |
| Loans arrears analysis (€ mn) |
Dec 23 | Sep 241 | Dec 241 |
|---|---|---|---|
| Loans with no arrears | 9,675 | 9,967 | 10,100 |
| Loans with arrears but not NPEs |
30 | 36 | 19 |
| NPEs with no arrears | 185 | 101 | 99 |
| NPEs Up to 30 DPD | 2 | 1 | 1 |
| NPEs 31-90 DPD | 6 | 4 | 2 |
| NPEs 91-180 DPD | 11 | 7 | 7 |
| NPEs 181-365 DPD |
20 | 17 | 11 |
| NPEs Over 1 year DPD | 141 | 117 | 81 |
| Total loans | 10,070 | 10,250 | 10,320 |
1) Pro forma for HFS; Agreement for the sale of €27 mn NPEs in 3Q2024 and c.€39 mn in 4Q2024 ; expected to be completed by 1H2025 subject to necessary approvals 73
| Analysis of total inflows(€ mn) | 4Q2024 | 3Q2024 | 2Q2024 | 1Q2024 | 4Q2023 | 3Q2023 | 2Q2023 | 1Q2023 |
|---|---|---|---|---|---|---|---|---|
| New inflows | 6 | 7 | 7 | 8 | 6 | 9 | 9 | 7 |
| Redefaults | 0 | 1 | 0 | 1 | 1 | 0 | 1 | 2 |
| Unlikely to pay | 1 | 0 | 1 | 2 | 53 | 37 | 1 | 1 |
| Total inflows | 7 | 8 | 8 | 11 | 60 | 46 | 11 | 10 |
| Analysis of total outflows (€ mn) |
||||||||
|---|---|---|---|---|---|---|---|---|
| Curing of restructuring | (4) | (5) | (18) | (6) | (9) | (7) | (8) | (13) |
| DFAs & DFEs | (1) | (10) | (4) | (3) | (1) | (8) | (2) | (2) |
| Write-offs | (4) | (7) | (26) | (9) | (29) | (32) | (9) | (10) |
| Other1 | (5) | (6) | (13) | (11) | (14) | (12) | (10) | (7) |
| Total organic outflows | (14) | (28) | (61) | (29) | (53) | (59) | (29) | (32) |
| Sales of NPEs2 | (39) | (27) | ||||||
| Total outflows | (53) | (55) | (61) | (29) | (53) | (59) | (29) | (32) |
| Net inflows/ (outflows) (€ mn) |
(46) | (47) | (53) | (18) | 7 | (13) | (18) | (22) |
| NPEs | 201 | 247 | 294 | 347 | 365 | 358 | 371 | 389 |
1) Other includes interest, cash collections and changes in balances
2) Pro forma for HFS; Agreement for the sale of €27 mn NPEs in 3Q2024 and c.€39 mn in 4Q2024 ; expected to be completed by 1H2025 subject to necessary approvals

Allowance for expected loan credit losses
42 54 52
121
Sep 24
62 59
237 223
112 Dec 24
1
84
267
(€ mn)
141
Dec 23
Coverage ratio
Dec 23 Sep 241 Dec 241 Stage 1 1.0% 0.7% 0.6% Stage 2 3.1% 5.2% 6.4% Stage 3 38.6% 49.0% 55.6%
% of gross loans
Gross loans by IFRS 9 stage

| Days past due | 0 dpd | 1-30 dpd | >30 dpd |
|---|---|---|---|
| Private Individuals | 97% | 1% | 2% |
| Business | 99% | 0% | 1% |
| LTV | 0-75% | 75%-100% | >100% |
| Private Individuals | 76% | 6% | 18% |
| Business | 71% | 7% | 22% |
| Total | 73% | 6% | 21% |
Limited migration rate of Stage 2 to Stage 3 at 1.9%

Migration to Stage 3 as a % of Stage 2 loans
| € bn |
Dec 23 | Sep 24 | Dec 24 |
|---|---|---|---|
| Retail housing | 0.14 | 0.11 | 0.09 |
| Retail other | 0.03 | 0.02 | 0.02 |
| SMEs | 0.04 | 0.03 | 0.03 |
| International corporate | - | - | - |
| Corporate | 0.25 | 0.17 | 0.24 |
| Total | 0.46 | 0.33 | 0.38 |
| Loans and advances to customers | 31 Dec 2024 (€ mn) |
|---|---|
| Cash | 578 |
| Securities | 660 |
| Letters of credit / guarantee | 233 |
| Property | 17,141 |
| Other | 293 |
| Surplus collateral | (10,037) |
| Net collateral | 8,868 |
| 31 Dec 2024 | € mn |
|---|---|
| Stage 1 | - |
| Stage 2 | 254 |
| Stage 3 | 102 |
| POCI | 26 |
| FVPL | - |
| Total | 382 |

€2.18 bn sales1 of 4,935 properties across all property classes since set-up



Sales € mn (contract prices1
)

1) Amounts as per Sales Purchase Agreements (SPAs)
2) Legacy properties relate to properties that were on-boarded before REMU set-up in January 2016
3) The BV of the properties disposed at the date of disposal as a proportion of the: BV of the properties disposed at the time of the disposal plus the BV of the residual properties managed by REMU as at 31 December 2024

Repossessed properties sold exceed properties acquired since 2019
By type (€ mn)


Appendix Glossary & Definitions
Table of contents
FY2022 Financial Performance
Executive Summary – Updated Financial Targets
AC Amortised cost bonds. Adjusted recurring profitability The Group's profit after tax before non-recurring items (attributable to the owners of the Company) taking into account distributions under other equity instruments such as the annual AT1 coupon. Advisory and other transformation costs Comprise mainly of fees of external advisors in relation to: (i) the transformation program and other strategic projects of the Group and (ii) customer loan restructuring activities, where applicable. Allowance for expected loan credit losses (previously 'Accumulated provisions') Comprises (i) allowance for expected credit losses (ECL) on loans and advances to customers (including allowance for expected credit losses on loans and advances to customers held for sale where applicable), (ii) the residual fair value adjustment on initial recognition of loans and advances to customers (including residual fair value adjustment on initial recognition on loans and advances to customers classified as held for sale where applicable), (iii) allowance for expected credit losses for off-balance sheet exposures (financial guarantees and commitments) disclosed on the balance sheet within other liabilities, and (iv) the aggregate fair value adjustment on loans and advances to customers classified and measured at FVPL. AIEA This relates to the average of 'interest earning assets' as at the beginning and end of the relevant quarter. Interest earning assets include: cash and balances with central banks (including cash and balances with central banks classified as non-current assets held for sale), plus loans and advances to banks, plus reverse repos, plus net loans and advances to customers (including loans and advances to customers classified as non-current assets held for sale), plus 'deferred consideration receivable' included within 'other assets', plus investments (excluding equities and mutual funds). AT1 AT1 (Additional Tier 1) is defined in accordance with the Capital Requirements Regulation (EU) No 575/2013, as amended by CRR II applicable as at the reporting date. Book Value BV= book value = Carrying value prior to the sale of property. Basic earnings/(losses) after tax per share (attributable to the owners of the Company) Basic earnings after tax per share (attributable to the owners of the Company) is the Profit/(loss) after tax (attributable to the owners of the Company) divided by the weighted average number of shares in issue during the period, excluding treasury shares. Carbon neutral The reduction and balancing (through a combination of offsetting investments or emission credits) of greenhouse gas emissions from own operations. CET1 capital ratio (transitional basis) CET1 capital ratio (transitional basis) is defined in accordance with the Capital Requirements Regulation (EU) No 575/2013, as amended by CRR II applicable as at the reporting date. CET1 Fully loaded (FL) The CET1 fully loaded (FL) ratio is defined in accordance with the Capital Requirements Regulation (EU) No 575/2013, as amended by CRR II applicable as at the reporting date. Cost of Funding Effective yield of cost of funding: Interest expense of all interest bearing liabilities after hedging, over average interest bearing liabilities (customer deposits, funding from the central bank, interbank funding, subordinated liabilities). Historical information has been adjusted to take into account hedging. Cost to Income ratio Cost-to-income ratio comprises total expenses (as defined) divided by total income (as defined). Cost of Risk Loan credit losses charge (cost of risk) (year -to -date) is calculated as the annualised 'loan credit losses' (as defined) divided by average gross loans (as defined). The average gross loans are calculated as the average of the opening balance and the closing balance, for the reporting period/year. CRR DD Default Definition. DFAs Debt for Asset Swaps. DFEs Debt for Equity Swaps.
| DTA | Deferred tax asset. |
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| DTC | Deferred Tax Credit. |
| EBA | European Banking Authority. |
| ECB | European Central Bank. |
| Effective yield | Interest Income on Loans/Average Net Loans. |
| Effective yield of liquid assets | Interest income on liquids after hedging, over average liquids (Cash and balances with central banks, placements with banks and bonds). |
| FTP | Fund transfer pricing methodologies applied between the business lines to present their results on an arm's length basis. |
| FVOCI | Fair value through other comprehensive income bonds. |
| GBV | Gross Book Value. |
| Green Asset ratio | The proportion of the share of a credit institution's assets financing and invested in EU Taxonomy-aligned economic activities as a share of total covered assets. |
| Gross loans comprise: (i) gross loans and advances to customers measured at amortised cost before the residual fair value adjustment on initial recognition (including loans and advances to customers classified as non-current assets held for sale where applicable) and (ii) loans and advances to customers classified and measured at FVPL adjusted for the aggregate fair value adjustment. |
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| Gross Loans | Gross loans are reported before the residual fair value adjustment on initial recognition relating mainly to loans acquired from Laiki Bank (calculated as the difference between the outstanding contractual amount and the fair value of loans acquired) amounting to €59 mn as at 31 December 2024 (compared to €61 mn as at 30 September 2024 and €69 mn as at 31 December 2023). |
| Additionally, gross loans include loans and advances to customers classified and measured at fair value through profit or loss adjusted for the aggregate fair value adjustment of €129 mn as at 31 December 2024 (compared to €129 mn as at 30 September 2024 and €138 mn as at 31 December 2023). |
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| Gross performing loan book | Gross loans (as defined) excluding the legacy exposures (as defined). |
| Gross Sales Proceeds | Proceeds before selling charge and other leakages. |
| Group | The Group consists οf Bank of Cyprus Holdings Public Limited Company, "BOC Holdings" or the "Company", its subsidiary Bank of Cyprus Public Company Limited, the "Bank" and the Bank's subsidiaries. |
| IB | International Banking |
| IBU | Servicing exclusively international activity companies registered in Cyprus and abroad and not residents. |
| Legacy exposures | Legacy exposures are exposures relating to (i) Restructuring and Recoveries Division (RRD), (ii) Real Estate Management Unit (REMU), and (iii) non-core overseas exposures. |
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| Leverage Ratio Exposure (LRE) | Leverage Ratio Exposure (LRE) is defined in accordance with the Capital Requirements Regulation (EU) No 575/2013, as amended. |
| Liquid assets | Cash, placements with banks, balances with central banks, reverse repos and bonds. |
| Loan credit losses (PL) (previously 'Provision charge') |
Loan credit losses comprise: (i) credit losses to cover credit risk on loans and advances to customers, (ii) net gains on derecognition of financial assets measured at amortised cost relating to loans and advances to customers and (iii) net gains on loans and advances to customers at FVPL, for the reporting period/year. |
| Loan to Value ratio (LTV) | Loan to Value (LTV) is calculated as the Gross IFRS Balance to the indexed market value of the property. Under Pillar 3 disclosures LTV is calculated as the Gross IFRS Balance to the indexed market value of collateral. Collateral takes into consideration the mortgage amount registered in the land registry plus legal interest from registration date to the reference date. |
| Market shares | Both deposit and loan market shares are based on data from the CBC. The Bank is the single largest credit provider in Cyprus with a market share of 43.0% as at 31 December 2024 (compared to 43.2% as at 30 September 2024 and to 42.2% as at 31 December 2023). The Bank's deposit market share in Cyprus reached 37.2% as at 31 December 2024 (compared to 37.6% as at 30 September 2024 and to 37.7% as at 31 December 2023). |
| MSCI ESG Rating | The use by the Company and the Bank of any MSCI ESG Research LLC or its affiliates ('MSCI') data, and the use of MSCI Logos, trademarks, service marks or index names herein, do not constitute a sponsorship, endorsement, recommendation or promotion of the Company or the Bank by MSCI. MSCI Services and data are the property of MSCI or its information providers and are provided "as-is" and without warranty. MSCI Names and logos are trademarks or service marks of MSCI. |
| Net Proceeds | Proceeds after selling charges and other leakages. |
| Net interest margin (NIM) | Net interest margin is calculated as the net interest income (annualised) divided by the 'quarterly average interest earning assets' (as defined). |
| Net loans and advances to customers |
Net loans and advances to customers comprise gross loans (as defined) net of allowance for expected loan credit losses (as defined, but excluding allowance for expected credit losses on off balance sheet exposures disclosed on the balance sheet within other liabilities). |
| Net NPE ratio | Calculated as NPEs (as defined) net of allowance for expected loan credit losses (as defined) over net loans and advances to customers (as defined) |
| Net performing loan book | Net performing loan book is the total net loans and advances to customers (as defined) excluding net loans included in the legacy exposures (as defined) |
| Net zero emissions | The reduction of greenhouse gas emissions to net zero through a combination of reduction activities and offsetting investments. |
| New lending | New lending includes the disbursed amounts of the new and existing non-revolving facilities (excluding forborne or re-negotiated accounts) as well as the average year-to-date change (if positive) of the current accounts and overdraft facilities between the balance at the beginning of the period and the end of the period. Recoveries are excluded from this calculation since their overdraft movement relates mostly to accrued interest and not to new lending. |
| Non-interest income | Non-interest income comprises Net fee and commission income, Net foreign exchange gains and net gains/(losses) on financial instruments and (excluding net gains on loans and advances to customers at FVPL), Net insurance result, Net (losses)/ gains from revaluation and disposal of investment properties and on disposal of stock of properties, and Other income. |
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| Non-recurring items | Non-recurring items as presented in the 'Unaudited Consolidated Income Statement–Underlying basis' relate to 'Advisory and other transformation costs - organic'. |
| NPE coverage ratio (previously 'NPE Provisioning coverage ratio') |
The NPE coverage ratio is calculated as the allowance for expected loan credit losses (as defined) over NPEs (as defined). |
| NPE ratio | NPEs ratio is calculated as the NPEs as per EBA (as defined) divided by gross loans (as defined). |
| NPEs | As per the European Banking Authorities (EBA) standards and European Central Bank's (ECB) Guidance to Banks on Non-Performing Loans (which was published in March 2017), non-performing exposures (NPEs) are defined as those exposures that satisfy one of the following conditions: (i) The borrower is assessed as unlikely to pay its credit obligations in full without the realisation of the collateral, regardless of the existence of any past due amount or of the number of days past due. (ii) Defaulted or impaired exposures as per the approach provided in the Capital Requirement Regulation (CRR), which would also trigger a default under specific credit adjustment, diminished financial obligation and obligor bankruptcy. (iii) Material exposures as set by the CBC, which are more than 90 days past due. (iv) Performing forborne exposures under probation for which additional forbearance measures are extended. (v) Performing forborne exposures previously classified as NPEs that present more than 30 days past due within the probation period. From 1 January 2021 two regulatory guidelines came into force that affect NPE classification and Days-Past-Due calculation. More specifically, these are the RTS on the Materiality Threshold of Credit Obligations Past-Due (EBA/RTS/2016/06), and the Guideline on the Application of the Definition of Default under article 178 (EBA/RTS/2016/07). The Days-Past-Due (DPD) counter begins counting DPD as soon as the arrears or excesses of an exposure reach the materiality threshold (rather than as of the first day of presenting any amount of arrears or excesses). Similarly, the counter will be set to zero when the arrears or excesses drop below the materiality threshold. Payments towards the exposure that do not reduce the arrears/excesses below the materiality threshold, will not impact the counter. For retail debtors, when a specific part of the exposures of a customer that fulfils the NPE criteria set out above is greater than 20% of the gross carrying amount of all on balance sheet exposures of that customer, then the total customer exposure is classified as non-performing; otherwise only the specific part of the exposure is classified as non-performing. For non-retail debtors, when an exposure fulfils the NPE criteria set out above, then the total customer exposure is classified as non-performing. Material arrears/excesses are defined as follows: (a) Retail exposures: Total arrears/excess amount greater than €100, (b) Exposures other than retail: Total arrears/excess amount greater than €500 and the amount in arrears/excess in relation to the customer's total exposure is at least 1%. The NPEs are reported before the deduction of allowance for expected loan credit losses (as defined). |
| Non-legacy (performing) | Relates to all business lines excluding Restructuring and Recoveries Division ("RRD"), REMU and non-core overseas exposures. |
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| NSFR | The NSFR is calculated as the amount of "available stable funding" (ASF) relative to the amount of "required stable funding" (RSF). The regulatory limit, enforced in June 2021, has been set at 100% as per the CRR II. |
| OMV | Open Market Value. |
| Operating profit | Operating profit comprises profit before loan credit losses (as defined), impairments of other financial and non-financial assets, provisions for pending litigation, claims, regulatory and other matters (net of reversals), tax, profit attributable to non-controlling interests and non-recurring items (as defined). |
| Phased-in Capital Conservation Buffer (CCB) |
In accordance with the legislation in Cyprus which has been set for all credit institutions, the applicable rate of the CCB is 1.25% for 2017, 1.875% for 2018 and 2.5% for 2019 (fully phased-in). |
| p.p. | percentage points. |
| Profit/(loss) after tax and before non recurring items (attributable to the owners of the Company) |
This refers to the profit after tax (attributable to the owners of the Company), excluding any 'non-recurring items' (as defined). |
| Profit/(loss) after tax – organic (attributable to the owners of the Company) |
This refers to the profit or loss after tax (attributable to the owners of the Company), excluding any 'non-recurring items' (as defined, except for the 'advisory and other transformation costs – organic'). |
| Qoq | Quarter on quarter change. |
| REMU | Real Estate Management Unit |
| Restructured loans | Restructuring activity within quarter as recorded at each quarter end and includes restructurings of NPEs, performing loans and re-restructurings. |
| Return on Tangible equity (ROTE) | Return on Tangible Equity (ROTE) is calculated as Profit/(loss) after tax (attributable to the owners of the Company) (as defined) (annualised - (based on year - to - date days)), divided by the quarterly average of Shareholders' equity minus intangible assets at each quarter/year end. |
| Return on Tangible equity (ROTE) on 15% CET1 ratio |
Calculated as Profit/(loss) after tax (attributable to the owners of the Company) (annualised - (based on year - to - date days), divided by the quarterly average of Shareholders' equity minus intangible assets and after deducting the excess CET1 capital on a 15% CET1 ratio from the tangible book value. |
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| RRD | Restructuring and Recoveries Division. |
| RWAs | Risk Weighted Assets. |
| RWA Intensity | Risk Weighted Assets over Total Assets. |
| Special levy on deposits and other levies/contributions |
Relates to the special levy on deposits of credit institutions in Cyprus, contributions to the Single Resolution Fund (SRF), contributions to the Deposit Guarantee Fund (DGF), as well as the DTC levy, where applicable. |
| Stage 2 & Stage 3 Loans | Include purchased or originated credit-impaired. |
| Tangible book value per share | Calculated as the total equity attributable to the owners of the Company, (i.e. not including other equity instruments, such as AT1) less intangible assets at each quarter/year end divided by the number of ordinary shares (excluding treasury shares) of the period/quarter end. |
| Tangible book value per share excluding the cash dividend |
Calculated as the total equity attributable to the owners of the Company, (i.e. not including other equity instruments, such as AT1) less intangible assets at each quarter/year end and the amounts of cash dividend recommended for distribution in respect of earnings of the relevant year the dividend relates to, divided by the number of ordinary shares (excluding treasury shares) of the period/quarter end. |
| Tangible Collateral | Restricted to Gross IFRS balance. |
| Total Capital ratio | Total capital ratio is defined in accordance with the Capital Requirements Regulation (EU) No 575/2013, as amended by CRR II applicable as at the reporting date. |
| Total expenses | Total expenses comprise staff costs, other operating expenses and the special levy on deposits and other levies/contributions. It does not include 'advisory and other transformation costs-organic', where applicable. 'Advisory and other transformation costs-organic' amounted to nil for FY2024 (compared to €2 mn for FY2023). |
| Total income | Total income comprises net interest income and non-interest income (as defined). |
| Total loan credit losses, impairments and provisions |
Total loan credit losses, impairments and provisions comprise loan credit losses (as defined), plus impairments of other financial and non-financial assets, plus provisions for pending litigation, claims, regulatory and other matters (net of reversals). |
| T2 | Tier 2 Capital. |
| Underlying basis | This refers to the statutory basis after being adjusted for reclassification of certain items as explained in the Basis of Presentation. |
| Write offs | Loans together with the associated loan credit losses are written off when there is no realistic prospect of recovery. Partial write-offs, including non-contractual write-offs, may occur when it is considered that there is no realistic prospect for the recovery of the contractual cash flows. In addition, write-offs may reflect restructuring activity with customers and are part of the terms of the agreement and subject to satisfactory performance. |
| Yoy | Year on year change. |
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