Investor Presentation • Mar 28, 2025
Investor Presentation
Open in ViewerOpens in native device viewer
Munich, 27 March, 2025
Copyright © 2023 Westwing. All rights reserved.
Certain statements in this communication may constitute forward-looking statements. These statements are based on assumptions that are believed to be reasonable at the time they are made, and are subject to significant risks and uncertainties. You should not rely on these forward-looking statements as predictions of future events, and we undertake no obligation to update or revise these statements. Our actual results may differ materially and adversely from any forward-looking statements discussed in these statements due to a number of factors. These include, without limitation, risks from macroeconomic developments, external fraud, inefficient processes at fulfilment centres, inaccurate personnel and capacity forecasts for fulfilment centres, hazardous materials/production conditions with regard to private labels, insufficient innovation capabilities, inadequate data security, insufficient market knowledge, strike risks and changes in competition levels.
Agenda 01 Business update
4
• Specifically, we published our first Sustainability Statement under the Corporate Sustainability Reporting Directive (CSRD).
We delivered on our FY 2024 guidance.
Revenue Adjusted EBITDA 2024 guidance 2024 results EUR 415m to 445m EUR 444m -3% to +4% yoy growth +4% yoy growth EUR 14m to 24m EUR 24m 3% to 5% margin 5% margin EUR 9m Free cash flow
6 Note: Free cash flow was not part of capital market guidance for FY 2024. Figures in this section are presented on an adjusted basis, i.e. excluding (i) share-based payments and (ii) restructuring expenses. Adjusted EBITDA is calculated by adjusting reported EBITDA for these items.

We also implemented all transformation levers …
| Turnaround & Strategy Update 2022-2023 |
Building a Scalable Platform 2024-2025 |
Scaling with Operating Leverage 2025-202x |
|||||
|---|---|---|---|---|---|---|---|
| Profitability levers |
Organisational rightsizing | Complexity reduction | Cost discipline | ||||
| Westwing Collection share increase | |||||||
| OneWestwing commercial model | Share gains in existing markets | ||||||
| Topline levers |
Stronger premium brand positioning | Country expansion | |||||
| Adj. EBITDA margin |
-1% to +4% | +3% to +5%(1) | Path to 10%+ | ||||
| Topline |
Note: (1) Financial guidance for 2024. For 2025 guidance, see further down in this document. Figures in this section are presented on an adjusted basis, i.e. excluding (i) share-based payments and (ii) restructuring expenses. Adjusted EBITDA is calculated by adjusting reported EBITDA for these items. All figures unaudited. 7



• FY & Q4 growth despite switch to a mostly global and more premium product assortment plus continued market headwinds.
Note: Figures in this section are presented on an adjusted basis, i.e. excluding (i) share-based payments and (ii) restructuring expenses. Adjusted EBITDA is calculated by adjusting reported EBITDA for these items.

| [as % of revenue] |
FY 2023 | FY 2024 | Delta 24 vs. 23 |
Q4 2023 | Q4 2024 | Delta 24 vs. 23 |
|
|---|---|---|---|---|---|---|---|
| Gross margin | 49.7% | 50.8% | +1.1pp | 49.3% | 50.7% | +1.4pp | Strong Westwing Collection share gains. |
| Fulfilment ratio | -21.1% | -18.9% | +2.2pp | -19.9% | -17.5% | +2.4pp | Improved basket size and freight costs, efficiency gains. |
| Contribution margin | 28.6% | 31.9% | +3.3pp | 29.4% | 33.2% | +3.8pp | |
| Marketing ratio | -10.6% | -12.8% | -2.2pp | -12.2% | -12.8% | -0.6pp | Continued investments as planned. |
| G&A ratio(1) | -18.5% | -18.3% | +0.2pp | -16.8% | -15.7% | +1.1pp | Successful implementation of cost savings, first effects visible. |
| Adj. EBIT margin | -0.5% | 0.8% | +1.3pp | 0.3% | 4.7% | +4.4pp | |
| D&A ratio | 4.6% | 4.6% | +0.0pp | 4.2% | 3.0% | -1.2pp | Driven by reclassification of subleased office space. |
| Adj. EBITDA margin | 4.1% | 5.4% | +1.2pp | 4.5% | 7.7% | +3.2pp |
Note: (1) Includes "Other result". Figures in this section are presented on an adjusted basis, i.e. excluding (i) share-based payments and (ii) restructuring expenses. Adjusted EBITDA is calculated by adjusting reported EBITDA for these items. 13 Strong improvement in adjusted EBITDA margin in both segments in Q4 2024 Segment adjusted EBITDA [as % of revenue]

Note: Figures in this section are presented on an adjusted basis, i.e. excluding (i) share-based payments and (ii) restructuring expenses. Adjusted EBITDA is calculated by adjusting reported EBITDA for these items.
Net working capital [in EUR million]

CAPEX [in EUR million, as % of revenue]
Property, plant and equipment Intangible

• Intangible driven by capitalisation of implementation efforts for new SaaS-based technology platform.
• Property, plant and equipment driven by investments in central logistics centre.

| 86% of Westwing Collection suppliers audited for environmental topics, WE CARE 98% for social for People topics(1) |
87% of our key and strategic suppliers completed training on social and environmental topics(1) |
||||
|---|---|---|---|---|---|
| WE CARE for our Products |
66% share of WE CARE products in the Westwing Collection, +18pp improvement compared to 2023 |
100% of packaging waste recovered, reused, and/or recycled in our logistics centre |
|||
| for | WE CARE the Planet |
64% reduction in our (2) total Scope 1 and 2 emissions compared to 2022 |
81% of suppliers, brand partners, and logistics carriers by spend engaged on setting SBTs |
Silver Eco/Green Design Award for our 3D-printed lamp Keani |
Westwing is Europe's leading premium one-stop destination in Home & Living.

The Beautiful Living Company

We're now entering the third phase of our 3-step plan

(1) Financial guidance for 2024. For 2025 guidance, see further down in this document. Note: Figures in this section are presented on an adjusted basis, i.e. excluding (i) share-based payments and (ii) restructuring expenses. Adjusted EBITDA is calculated by adjusting reported EBITDA for these items. All figures unaudited. 23 1 Stronger premium brand positioning
We will be creating many more "brand moments" to shape our positioning further.


Westwing Collection share increase & share gains in existing markets
For share gains in existing markets, we will continue to create the perfect product assortment, and we will offer more offline touchpoints

design brands

The topline dampening from 2024's change in product assortment will be felt throughout 2025, especially in the first half.



Many more to come!


Product assortment expansion – The best third-party design brands 2 3
Store expansion 2 3

| Hamburg | |
|---|---|
| Leipzig | |
| Munich | opening soon |
| Berlin | opening soon |
| Cologne | opening soon |


opening soon



Country expansion
4

In the mid-term, we aim to be present in approximately all European countries.
FI
SE
NO

(1) Financial guidance for 2024. For 2025 guidance, see further down in this document. Note: Figures in this section are presented on an adjusted basis, i.e. excluding (i) share-based payments and (ii) restructuring expenses. Adjusted EBITDA is calculated by adjusting reported EBITDA for these items. All figures unaudited. 31 Our ambition is to be the
Superbrand in design –
the ultimate aspiration in Home & Living.

We expect year-over-year topline development in 2025 to be slightly negative to flat with strong improvements in profitability


Note: Free cash flow is not part of capital market guidance for FY 2025. Figures in this section are presented on an adjusted basis, i.e. excluding (i) share-based payments and (ii) restructuring expenses. Adjusted EBITDA is calculated by adjusting reported EBITDA for these items.


Adjusted EBITDA [in % of revenue]

Strong profitability and compelling cash conversion.
38
Unique, relevant customer value proposition
Huge market potential
High margins and operating leverage in scaling
Strong balance sheet

41
Active customers and average GMV per active customer [in k, in EUR]

| Group KPIs | Unit | Q1 2020 |
Q2 2020 |
Q3 2020 |
Q4 2020 |
Q1 2021 |
Q2 2021 |
Q3 2021 |
Q4 2021 |
Q1 2022 |
Q2 2022 |
Q3 2022 |
Q4 2022 |
Q1 2023 |
Q2 2023 |
Q3 2023 |
Q4 2023 |
Q1 2024 |
Q2 2024 |
Q3 2024 |
Q4 2024 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Westwing Collection share |
in % of GMV |
25% | 22% | 26% | 28% | 31% | 32% | 38% | 37% | 37% | 38% | 44% | 44% | 46% | 46% | 48% | 47% | 51% | 53% | 58% | 58% |
| Active customers | in k | 986 | 1,178 | 1,284 | 1,529 | 1,720 | 1,730 | 1,750 | 1,705 | 1,593 | 1,486 | 1,422 | 1,320 | 1,262 | 1,252 | 1,262 | 1,275 | 1,282 | 1,282 | 1,276 | 1,237 |
| Number of orders | in k | 675 | 1,051 | 874 | 1,474 | 1,268 | 1,022 | 819 | 1,262 | 872 | 685 | 620 | 951 | 694 | 614 | 605 | 939 | 676 | 578 | 528 | 766 |
| Average basket size | in EUR | 127 | 122 | 129 | 119 | 129 | 135 | 144 | 131 | 147 | 159 | 164 | 149 | 169 | 178 | 177 | 157 | 185 | 198 | 206 | 194 |
| Average orders LTM per active customer |
in # | 2.5 | 2.6 | 2.7 | 2.7 | 2.7 | 2.7 | 2.6 | 2.6 | 2.5 | 2.4 | 2.4 | 2.4 | 2.3 | 2.3 | 2.3 | 2.2 | 2.2 | 2.2 | 2.1 | 2.1 |
| Average GMV LTM per active customer |
in EUR | 324 | 325 | 330 | 328 | 337 | 341 | 340 | 343 | 345 | 349 | 355 | 364 | 373 | 376 | 377 | 377 | 381 | 385 | 388 | 402 |
| GMV | in EUR m | 85 | 128 | 113 | 175 | 164 | 139 | 118 | 166 | 128 | 109 | 102 | 142 | 118 | 109 | 107 | 147 | 125 | 114 | 109 | 149 |
| Mobile visit share | in % | 76% | 79% | 80% | 79% | 79% | 80% | 80% | 80% | 80% | 80% | 80% | 80% | 79% | 78% | 79% | 82% | 81% | 81% | 81% | 81% |
| KPI definitions | ||
|---|---|---|
| Westwing Collection share | GMV share of Westwing Collection: GMV of Westwing Collection business as % of Group GMV in the same reporting period. | |
| Active customers | A customer who has made a valid order within the last 12 months at the end of the reporting period. | |
| Number of orders | Total number of valid orders (excluding failed and cancelled orders) of a reporting period. | |
| Average basket size | Weighted average value of an order: GMV divided by total number of orders of the same reporting period. | |
| Average orders LTM per active customer | Total number of orders of the last 12 months divided by active customers at the end of the reporting period. | |
| Average GMV LTM per active customer | GMV of the last 12 months divided by active customers. | |
| GMV | Gross Merchandise Volume: Value of all valid customer orders placed of a reporting period (i.e. excluding cancellation and VAT, but including returns). | |
| Mobile visit share | Share of daily unique sessions per platform via mobile devices (tablets and smartphones) as % of all daily unique sessions per platform of a reporting period. | |
| Note: All figures unaudited. | 43 |
| EUR million, in % of revenue | FY 2023 | FY 2024 | Q4 2023 | Q4 2024 |
|---|---|---|---|---|
| Revenue | 428.6 | 444.3 | 131.1 | 133.9 |
| Cost of sales | -215.7 | -218.7 | -66.5 | -66.1 |
| Gross profit | 212.9 | 225.7 | 64.6 | 67.9 |
| Fulfilment expenses | -90.3 | -85.2 | -26.1 | -23.8 |
| Marketing expenses | -45.6 | -57.1 | -16.1 | -17.1 |
| General and administrative expenses | -85.2 | -84.6 | -25.6 | -22.0 |
| Other operating expenses | -6.2 | -8.9 | -2.6 | -3.8 |
| Other operating income | 5.9 | 5.4 | 1.4 | 1.3 |
| Operating result | -8.4 | -4.8 | -4.4 | 2.4 |
| Financial result | -0.7 | 0.1 | -0.1 | -0.0 |
| Result before income tax | -9.1 | -4.8 | -4.4 | 2.4 |
| Income tax expense | -3.3 | -0.2 | -2.5 | -0.6 |
| Result for the period | -12.4 | -5.0 | -7.0 | 1.8 |
| Reconciliation to adjusted EBITDA | ||||
| Operating result (EBIT) | -8.4 | -4.8 | -4.4 | 2.4 |
| Share-based compensation expenses | 2.3 | -0.0 | 0.7 | -0.1 |
| Complexity reduction | 4.1 | 8.5 | 4.1 | 4.0 |
| Adjusted EBIT | -2.0 | 3.7 | 0.4 | 6.3 |
| Adjusted EBIT margin (%) | -0.5% | 0.8% | 0.3% | 4.7% |
| Depreciation and amortisation | 19.8 | 20.3 | 5.5 | 4.0 |
| Adjusted EBITDA | 17.8 | 24.0 | 5.9 | 10.3 |
| Adjusted EBITDA margin (%) | 4.1% | 5.4% | 4.5% | 7.7% |
| EUR million, in % of revenue | FY 2023 | FY 2024 | Q4 2023 | Q4 2024 |
|---|---|---|---|---|
| Revenue | 428.6 | 444.3 | 131.1 | 133.9 |
| Revenue growth yoy | -0.5% | 3.7% | 2.1% | 2.2% |
| Cost of Sales | -215.7 | -218.7 | -66.5 | -66.1 |
| Gross Profit | 212.9 | 225.7 | 64.6 | 67.9 |
| Gross margin | 49.7% | 50.8% | 49.3% | 50.7% |
| Fulfilment expenses | -90.3 | -84.0 | -26.1 | -23.5 |
| Contribution Profit | 122.7 | 141.7 | 38.5 | 44.4 |
| Contribution margin | 28.6% | 31.9% | 29.4% | 33.2% |
| Marketing expenses | -45.3 | -56.9 | -16.0 | -17.1 |
| General and administrative expenses | -80.3 | -79.1 | -22.2 | -20.0 |
| Other operating expenses | -4.9 | -8.3 | -1.3 | -3.2 |
| Other operating income | 5.9 | 6.3 | 1.4 | 2.2 |
| Adjusted EBIT | -2.0 | 3.7 | 0.4 | 6.3 |
| Adjusted EBIT margin (%) | -0.5% | 0.8% | 0.3% | 4.7% |
| Depreciation and Amortisation | 19.8 | 20.3 | 5.5 | 4.0 |
| Adjusted EBITDA | 17.8 | 24.0 | 5.9 | 10.3 |
| Adjusted EBITDA margin (%) | 4.1% | 5.4% | 4.5% | 7.7% |
| DACH in EUR million | FY 2023 | FY 2024 | Q4 2023 | Q4 2024 |
|---|---|---|---|---|
| Revenue | 236.5 | 252.2 | 73.9 | 78.6 |
| yoy growth (in %) | -2.4% | 6.6% | 0.4% | 6.5% |
| Adj. EBITDA | 16.1 | 14.5 | 4.2 | 7.1 |
| Adj. EBITDA margin % | 6.8% | 5.8% | 5.7% | 9.0% |
| International in EUR million | FY 2023 | FY 2024 | Q4 2023 | Q4 2024 |
|---|---|---|---|---|
| Revenue | 192.1 | 192.2 | 57.2 | 55.3 |
| yoy growth (in %) | 2.0% | 0.0% | 4.2% | -3.3% |
| Adj. EBITDA | 2.1 | 9.8 | 1.8 | 3.5 |
| Adj. EBITDA margin % | 1.1% | 5.1% | 3.2% | 6.3% |
| EUR million | Q4 2023 |
Q4 2024 |
FY 2023 |
FY 2024 |
|---|---|---|---|---|
| Adjusted EBITDA | 5.9 | 10.3 | 17.8 | 24.0 |
| Adjusted D&A | -5.5 | -4.0 | -19.8 | -20.3 |
| Adjusted EBIT | 0.4 | 6.3 | -2.0 | 3.7 |
| Share-based compensation expenses | -0.7 | 0.1 | -2.3 | 0.0 |
| Complexity reduction | -4.1 | -4.0 | -4.1 | -8.5 |
| EBIT | -4.4 | 2.4 | -8.4 | -4.8 |
| EBITDA | 1.1 | 6.4 | 11.4 | 15.5 |
| Type of shares | Ordinary bearer shares with no-par value (Stückaktien) |
|---|---|
| Stock exchange | Frankfurt Stock Exchange |
| Market segment | Regulated market (prime standard) |
| Number of shares issued | 20,903,968 |
| Issued share capital | EUR 20,903,968 |
| Treasury shares | 2,081,461 |
| Program | # of options outstanding | Weighted average exercise price (in EUR) |
|---|---|---|
| 2023(1) LTIP |
235,370 | 12.55 |
| ECP 2022 | 389,327 | 1.00 |
| VSOPs(2) | 596,750 | 3.16(2) |
| LTIP 2019 | 1,828,800 | 19.30 |
| LTIP 2016 | 96,450 | 0.01 |
| Other | 729,275 | 11.62 |
| Total | 3,900,872 | 12.56 |
Note: All figures unaudited. Stock option programs are categorized as granted
(1) Assumes 100% performance achievement, final number can only be determined after 3-year performance period; exercisable earliest 4 years after grant date
(2) VSOPs are virtual, cash-settled option programs with an average cap of EUR 24.55
Teresa Fischer Perez-Lozao Director Corporate Finance


8 May 2025 Publication of first quarter results
14 May 2025 Frühjahreskonferenz Equity Forum
17 June 2025 Annual General Meeting

Building tools?
Free accounts include 100 API calls/year for testing.
Have a question? We'll get back to you promptly.