Investor Presentation • Oct 11, 2019
Investor Presentation
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Maia, 11 October 2019
(Translation from the Portuguese original)
Sonae discloses presentation pertaining to its Capital Market Day.
The Board of Directors,

Head Office Lugar do Espido, Via Norte, Maia Share Capital: €2.000.000.000,00 Maia Commercial Registry and Fiscal Number 500273170 Sociedade Aberta
For further information, please contact the Investor Relations Department at Sonae:
PATRÍCIA VIEIRA PINTO Head of Investor Relations / Sonae T. +351 220 104 724 // E. [email protected]





INTRODUCTION TO SONAE'S MANAGEMENT TEAM
OUR CORPORATE PURPOSE AND GOALS
BUSINESS PORTFOLIO OVERVIEW
OUR VIEW ON VALUE CREATION



Cláudia Azevedo - CEO

WHO WE ARE





A long-living group in an ambitious quest for superior and sustainable growth and value creation

A strong management
team and best practice
corporate governance

A unique corporate culture with a leading purpose




innovation to an ever-increasing number of people"


Cooperation and independence
Innovation Corporate responsibility





People at the centre of our success







Sonae signed the Paris Pledge for Action

Sonae joins the CEO's Guide to Human Rights
Endorsement of the Letter of Principles of BCSD Portugal
People Social capital
Planet Natural capital

x
x
A strong management team and best practice corporate governance

A unique corporate culture with a leading purpose




Luís Reis CEO | Sonae FS and Sonae Fashion

CEO | Sonae IM


Lorraine Trainer Non-Executive Board member

José N. Adelino Non-Executive Board member

Fuencisla Clemares Non-Executive Board member

Philippe Haspeslagh Non-Executive Board member
Marcelo Faria de Lima Non-Executive Board member


Ângelo Paupério Non-Executive Board member

Carlos M. Silva Non-Executive Board member

Paulo Azevedo Non-Executive Board member (Chairman)
Management team

Cláudia Azevedo CEO Board member

João Dolores CFO Board member

João Günther Amaral CDO Deputy to the Excom
A strong management team and best practice corporate governance

A unique corporate culture with a leading purpose

% of total invested capital



How much is the business worth to Sonae vs. the market?

Understand the portfolio exposure to specific trends and factors (e.g. sectors, geographies, disruptive technologies, growth)
16 2 Insurance brokerage through 50% of MDS group

1 Consolidated through the equity method







Cláudia Azevedo - CEO

SONAE MC



Source: Company information. Planet Retail RNG as at March 2019.
1 Underlying EBITDA means EBITDA excluding non-recurring items (net capital gains/ losses on the sale & leaseback transactions of real estate assets). Data as at 2018 (except for store data). Store data as at June 19. Reported according to IFRS 16.

Direct exposure to the growing food retail market in Portugal
Most recognized retail brand in Portugal with a unique loyalty programme covering 83% of Portuguese households
Growth track record and FCF generation with best-in-class margin and >40% real estate ownership
To continue growing market share and delivering profitable growth

environment

Comprehensive network of retail formats in urban locations complemented by an unrivalled digital platform
Best-in-class supply chain capabilities and continuous focus on efficiency






Source: FMI; Banco de Portugal; AMECO (Jun'19); Eurostat; Portuguese Public Finance Council. 1 Year-on-year change; Nominal.

(1)

Nominal GDP growth in Portugal remains robust… Driving strong sales growth in the food retail sector


Source: Planet Retail RNG as at March 2019. Data as at 2018.

Demonstrated by the highest market share increase in grocery retail in Portugal





| To drive traffic | To power up |
|---|---|
| and basket size | best-in-class efficiency |
| › Reinforcing the core value propositions › Upholding the exceptional performance of our hypermarket format |
› Increasing productivity and efficiency of our operating model › Continuously pushing for a leaner and more effective organization |

› Environment › Health & Education › Community › People




Continente hypermarkets (red) over population density (grey)

Leading market value positioning (price/ promotions)

Exceptional own brand assortment

Distinctive healthy nutrition offer (range and formats)
Finest fresh product offer

DRIVE TRAFFIC AND BASKET SIZE


Source: Company information.
1 Includes External supplies and services plus Employees benefits expense plus Other expenses (as reported in Sonae MC statutory accounts). 2 Year-on-year.
3 Carried out between June and November 2018.







› Relevant pipeline of new store opening opportunities
Porto Preliminary potential locations


| Stock MC Stock Management: As of Jun 2019 | Overview Week Day Operational Commercial Warnings Gama 1 | |
|---|---|---|
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| (800) 870 (8) STACK FOR FOR FIRE (1982) FUTURESH SEV 105.012.00 14,810,000 218.193.60 10 ATH THE ARRICHT ATS: CRUS M BE A/S (792) Jr. Br. (81) 4,404 10 07.16 1 50 (44) 100 201 2017-01-11 11:12:13 Burderli 1999 |
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O BUSINE BEL (1%) 09.09 8 80 1000 1. 201 |
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EXPLOIT MAJOR GROWTH OPPORTUNITIES

31
Source: Company information. 1 Year-on-year. 2 Year to date. Data as of 1H19



› New services launched (e.g. hearing tests)
› Wide debate on healthy eating promoted through "Portugal Saudável" conference
› "Escola Missão Continente" educational programme on healthy eating habits
Health & Education Improving people's lives

› Support non-profit projects connected to circular economy and social inclusion
Supporting local needs
People Developing and caring for our associates
› >250 associates earnt their secondary education/ vocational training certificates
› Launch of the flexible work programme with a high adoption rate





Strong
financial performance Clear growth strategy



Source: Company information.
+6.2%
total sales growth in 2018, … accelerating in 1H19 to +10% Best-in-class operating profitability
underlying EBITDA(1) margin in 2018, … remaining a benchmark in 1H19
year-end total net debt (2) to underlying EBITDA, … with an improving trend in 1H19


Source: Company information. L12M: Last 12 months.

1H18 1H19





37



Source: Company information.
1 Underlying EBITDA means EBITDA excluding non-recurring items (net capital gains/ losses on the sale & leaseback transactions of real estate assets). 2 Includes a one-off positive impact from IFRS 16 adoption on transportation lease agreements. If excluded, underlying EBITDA margin would stay broadly in line with the previous period. Reported according to IFRS 16.
L12M: Last 12 months.





Source: Company information.
1 Net financial debt plus lease liabilities.
2 Underlying EBITDA means EBITDA excluding non-recurring items (net capital gains/ losses on the sale & leaseback transactions of real estate assets). Reported according to IFRS 16.



39 Source: Company information.

| Company targets (2018) | Targets | FY 2018 |
|---|---|---|
| Turnover growth | [5.5% - 6%] |
6.2% |
| Underlying EBITDAR and EBITDA margins | Stable | Stable |
| Year-end net debt to underlying EBITDA (pre-IFRS 16) | c.2x | 1.9x |
| Freehold at year-end | ~45% | 45% |




Source: Company information.
1 Maintenance and Optimisation.
2 Net financial debt plus lease liability.
Medium-term ambitions (2019-21)
50-60 (CNT Bom Dia) 4-8 (CNT Modelo)
Year-end total net debt <3.5x (2) to underlying EBITDA (post-IFRS 16)
~445€M (M&O(1) ) 260-280€M (Expansion) Gross capex (cumulative)

Underlying EBITDA margin Broadly stable
New store openings (cumulative) – Grocery retail


Encouraging backdrop setting the scene for overall growth
Clear ambition for the future with growth as a priority
Solid financial performance funding long-standing success
Impeccable strategic execution with very good momentum
Strong business fundamentals underpinning market share gains

✓
✓
✓
✓
✓
Undisputed leadership position on the back of unique multi-format omnichannel business
SONAE SIERRA



43


We manage our own and thirdparty assets
118 Total assets managed
7.2 bi€

100% OMV of owned & co-owned assets
Full Service Real Estate provider to investors and operators
Since 1989 development has been at the core of our strategy
Develop
| Assets | Owned & co-owned | ||
|---|---|---|---|
| developed | 40 | assets | 77 |
| Typical stake in developments |
50% | Open Market Value (OMV) of own stake |
2.0 bi€ |
|---|---|---|---|
We own stakes, directly and via partnerships and funds
Development Services Property Management Investment Management
Invest
45
Nurture and grow a high quality RE portfolio
Inv.
Port.
Pursue developments selectively Dev.



Notes:
46 1 Assets held at 3Q2019; 2 Cúcuta recently opened in February 2019; 3 Refers to SSB portfolio, pre-merger with Aliansce; 4 Ongoing development project



OMV Sierra stake (% of total) 52% 9% 5% 12% 1% 1% 19%

Note: Dominant Core Assets: Centro Colombo; NorteShopping; Centro Vasco da Gama; CascaiShopping; PlazaMayor (SP); ParkLake (RO); Parque Dom Pedro (BR) All financial figures are from Proportional management accounts



NAV @ Sierra's share % of total







0.37
No department stores in our GLA vs 49% in USA
Significantly lower high street retail due to regulatory and cultural factors

50 Source: McKinsey; Euromonitor; Eurostat; World Bank; Observador Cetelem; Surveys Note: Data on this slide refers to Portugal only


Tourism revenues growing at 11.1% CAGR (13-18)





The markets in which we operate present materially different dynamics from the Anglo-Saxon markets (2/2)













Port.



Technology infrastructure enabling state of the art omnichannel platforms

Inv. Port.


2.0 bi€ Aliansce Sonae Market cap



Net Revenues EBITDA AuM States Owned GLA Total GLA Employees 201 M€ 145 M€ 40 14 811 k sqm 1,194 k sqm >2,500


Other value creation levers

Downside risk minimized through put option on listed







(@ Sierra stake – estimated1 )
182 M€
Dev. Margin (on average)
30%





European Innovation Award - First Store by Alexa 2018
"Best Retail/Shopping Developer" in Western Europe 2019

1 OMV at 100% Note: All financial figures are from proportional management accounts
Best-in-class Property management and leasing services
118 Assets Managed

Designing, licensing and developing real estate assets customized to our clients requirements
51
Active 3 rd party contracts
First class investment services to a portfolio of real estate funds and operating assets
Serv.








Our sustainability practices across Sonae Sierra portfolio have enabled our
company to avoid costs of over 25 M€ in 2018as a result of energy, water and waste efficiency measures implemented since 2002.





A prudent balance sheet management, with conservative debt levels
62
Leverage on services know-how & track-record to increase customer base
Pursue selective real estate development opportunities
Continue to evolve portfolio into urban omnichannel marketplaces
Physical stores will continue to play a key role in the omnichannel world
Less shopping centre development opportunities in core markets … more opportunities in adjacent sectors
Trusted and established real estate service providers will play a key role
Increased appetite for real estate from institutional and private investors
Increase AuM from institutional & private investors
WORTEN




LONG TERM VISION



Turnover 1.1 Bn€
Employees
4.800+
Iberian footprint


… recognized as specialist in technology and trusted advisor

… with inspiring stores in premium locations, and boosting unique omnichannel proposition

… fueling a great online experience and strong e-commerce operation

… creating a more friendly and relational environment and a truly better experience in services


UEBITDA

NOTE: values prior to 2017 do not include extended warranties


NPS leadership, our biggest gap ever!
37% market share - #1 player
37
29
25 24
19
Worten Player 2 Player 3 Player 4 Player 5















Online sales acceleration


Stores differentiating factor in our omnichannel strategy
Offer Expansion Accelerate Services and extend Product range



differentiating factor in our









differentiating factor in our omnichannel



Pressure to secure internationalization to make up for domestic sales loss
Portfolio streamline, with the spin-off, merger or closure of non-fashion assets



O F F I C E S O W N S T O R E S F R A N C H I S I N G
400 OWN AND FRANCHISED STORES
5,000+ WHOLESALE POINTS OF SALE

80+ COUNTRIES

3,000+ EMPLOYEES









Omnichannel L4L, Sales Growth %
78







GOOD POSITIONING WITHIN A GOOD MARKET SEGMENT
INDUSTRIAL HERITAGE
OUTSTANDING OPERATIONAL SKILLS
DIFFERENTIATED DENIM PRODUCTS
A solid position in a market niche as a Feminine Denim Brand with global reach but less intense competition
Differentiated denim products that create an extraordinarily loyal customer base
Capacity to produce and wash/finish denim fast, and ability to innovate with a proximity to a wide network of apparel manufacturers
Very competitive logistics, successful and profitable online operation, remarkable assisted sales model at the stores and efficient and flexible IT infrastructure



+7% L4L sales growth in 1H'19, through a 100 stores network and digital platforms. Digital growth of +36% in 1H'19, reaching 13% weight on total sales.

27 franchised stores and over 2,000 points of sale in 40 countries, which include wholesale and department store

corners.



Reinforced executive team, including a new CEO and Chief Product Officer
Fine-tune Salsa's brand promise, building upon Salsa's DNA, repositioning for global reach
Create a digital centric organization 100% focused on the customer
Develop a sizeable growth platform in Spain, creating the basis for further international growth


Revision of the Digital & IT architecture and implementation of new e-commerce platforms with Salesforce
Outsourcing of the logistics operation to DHL and migration of Losan's logistics to Azambuja

Launch of Fashion Lab, an internal incubator program with 2 brands already launched





| SONAE FASHION HEAD OF PEOPLE & TALENT |
|
|---|---|
| MO HEAD OF PRODUCT |
|
| MO CREATIVE DIRECTOR |
|
| SALSA HEAD OF PRODUCT |
|
| SALSA CEO | |
| LOSAN HEAD OF PRODUCT |
|
| SONAE FASHION HEAD OF DIGITAL & IT |

84

…MORE DIGITAL







• Regulatory framework threatening traditional banks • PSD1 creating favorable conditions for payment services across Europe


CONSUMER CREDIT YOY GROWTH 2013-15 PERSONAL LOANS YOY GROWTH 2013-15
CONSUMERS USING DIGITAL BANKING OVERALL GROWTH 2011-15



Large Customer base
















+31% 2016-18 YOY PRODUCTION GROWTH





Personal Loans




















Grow customer base
Improve existing offer
Focus on customer experience
Launch new products






Target large customer base
Design retail oriented solutions
Simplify customers' buying process
Leverage top of mind retail brands




Fully implement digital on boarding
Enhance customer engagement
Convert all customer to digital channels
Simplify access to all financial products
35% DIGITAL CUSTOMERS +128% 2015-18 YOY GROWTH








Convey the benefits of inclusive and personalized financial solutions to an enlarged number of people and families...
…being a major provider of financial solutions by leveraging Sonae's unique ecosystem and applying strong analytics while fostering the core retail business...


INSURANCE ECOSYSTEM
LOAN SPECIALIST
PAYMENT SOLUTIONS PROVIDER
TARGETED OFFERS ENABLER

SONAE IM











• Build and manage a portfolio of world class tech-based companies
• Active investor







DEEP EXPERTISE in Telecom, Retail and Cybersecurity

HANDS-ON investment team with strong involvement on day-to-day operations


Be part of SONAE GROUP













Armilar Venture Partners






Reinforce scale and capabilities in managed services and foster presence in current geographies
Further pursue buy & build opportunities in a very active M&A context
Elaborate and execute the convergence plan for merging operations




WeDo Technologies/ Saphety




Armilar Venture Partners










NOS AND ISRG
























Turnover and EBITDA margin evolution








| Communications | Audiovisuals | Cinemas | ZAP | SPORT TV |
|---|---|---|---|---|
| 100% | 100% | 100% | 30% | 25% |
| 1,506 M€ | 63 M€ | 63 M€ | 196 M€ | 187 M€ |
4.5M of homes passed 1.2M 3,4&5P subscribers (37.5% share)1 4.8M mobile subscribers










11% Iberian market share
>600 M€ turnover 1



International & licensed brands in 2019 [vs. 57% in 2017]










Full integration and synergies grasping



Commercial operational excellence


E-commerce leadership in Iberia
128
1 Sonae's share of Sonaecom market cap as of 13/12/2012 (one day before the merger announcement) + 20% stake acquisition pre-merger 2 Sonae's share of NOS market cap as of 30/09/2019
3 Sport Zone EV calculated using the EBITDA market multiples of EBITDA for 2017 results
4 Sonae's share of ISRG EV calculated using the EBITDA market multiples for L12M 1H'2019 results







Cláudia Azevedo - CEO

HOW WE ADD VALUE




OF VALUE


















Common Customers (selected examples)


KNOWLEDGE, AGILITY, ASSERTIVENESS 850K




• TechHub Maia, Madrid Office
• Management & Leadership, Values & People, Improving our Work

LOWER COST, NETWORK, MOTIVATION






• Sharing, Networking , Synergies









Brand Recognition (selected examples)








Cláudia Azevedo - CEO

TRACK RECORD OF VALUE CREATION



148 Note: Turnover and EBITDA figures are proportional management accounts (including the contribution of each business with the respective shareholding) 1 Total returns including price evolution and dividends paid as of September 30th 2019

3.9 bi€
NAV [As of 1H 2019]

TSR [CAGR of last 3 years]1
6.8 bi€
0.8 bi€
Proportional EBITDA [L12M 1H 2019]



Note: Turnover and EBITDA figures are proportional management accounts (including the contribution of each business with the respective shareholding). Historic figures exclude businesses that have been sold to ensure a fairer comparison across period


Spain France Euro area (19 countries)

GDP growth by country, %

UK
151 1 RoIC calculated with proportional figures with Sierra at historical cost. EBIT includes capital gains on sales, and in the case of NOS, invested capital is the financial investment.




L12M 1H19






bi€ (2008-Jun 19)

+jun 25



153 1 Net debt is end of period 2 2019's capital structure excludes lease liabilities for comparability purposes

bi€ (Jun 09; Jun 19)





Note: figures are pre-IFRS16
1 End of period figures.
2 Net debt figures are average for the period. NAV figures are end of period.
3 From 2018 onwards, net debt figures consider Sonae MC's reorganization

155
2018 onwards

1 Figures excluding Sonae Sierra's cost of financing: 1.1% in 2018 and 1.0% in H119.
2 Does not consider Sonae Sierra (from 2013-17), NOS (full period) and MDS (full period). Excludes the contributions of the joint ventures which consolidated by the equity method.


+jun 25
Low debt costs and long maturities




157


| 3 Years | 7 Years | 15 Years | |
|---|---|---|---|
| Sonae SGPS | 12.7% | 11.6% | 6.5% |
| PSI20 | 6.8% | 3.0% | 1.3% |
| IBEX35 | 5.8% | 7.0% | 5.9% |
| Stoxx Europe Food Retail Index |
7.8% | 6.1% | 2.9% |
| Eurostoxx Telcos Index |
0.0% | 5.2% | 5.5% |
| Eurostoxx Real Estate Index |
4.5% | 9.6% | 5.3% |


CAGR, %



€ cents paid the following year, CAGR






• Flexible work options (e.g. remote work, unpaid leaves, part-time, …) in several of our businesses



• +29% of energy production from renewable sources 1
• Decreased 1 800 ton of virgin plastic used in 2018
• 11 M€ of community support in 2018 (+12% YoY)
• Employee support and flexible work options




Cláudia Azevedo - CEO

CLOSING REMARKS



which enables a long term view of economic and social value creation
Best practice corporate
governance including a diverse Board
with independent directors
A unique corporate culture with a clear mission and a robust set of values ✓
Solid capital structure with decreasing leverage levels and low cost of debt

steadily growing dividends


✓

✓
✓




166
Growth is what drives us as it creates opportunities for our people and ensures our sustainability



Health & Wellness
Technology

e-commerce
Financial services



The ability to rapidly adapt to changing circumstances is critical in today's world. This implies more digitally enabled businesses and quicker decisionmaking at all levels

Agile and fashionoriented transformation

Customer and digitaloriented transformation



Our unwavering commitment to creating value for society at large is well embedded in our mission and we must strive to uphold a culture of performance with purpose

support
Inequalities and inclusive development

169


NON-EXHAUSTIVE
Talent retention
New plastics economy global commitment
Paris Pledge for action

It is clear to see what the future for Sonae will be: an unstoppable, insatiable and unshakable quest for success based on innovation and sustainable growth. A journey of reinventing today's success to shape tomorrow's world. A journey always rooted in the same corporate responsibility values. A journey always seeking to create a long living company.
Belmiro de Azevedo, 2014 Sonae Management Report


This document may contain forward-looking information and statements, based on management's current expectations or beliefs. Forward-looking statements are statements that should not be regarded as historical facts.
These forward-looking statements are subject to a number of factors and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements, including, but not limited to, changes in regulation, industry and economic conditions; and the effects of competition. Forward-looking statements may be identified by words such as "believes", "expects", "anticipates", "projects", "intends", "should", "seeks", "estimates", "future" or similar expressions.
Although these statements reflect our current expectations, which we believe are reasonable, investors and analysts, and generally all recipients of this document, are cautioned that forward-looking information and statements are subject to various risks and uncertainties, many of which are difficult to predict and generally beyond our control, that could cause actual results and developments to differ materially from those expressed in, or implied or projected by, the forwardlooking information and statements. You are cautioned not to put undue reliance on any forward-looking information or statements. We do not undertake any obligation to update any forward-looking information or statements.
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