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CTT-Correios de Portugal

Annual Report Nov 4, 2020

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Annual Report

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Consolidated Results

January-September 2020

TABLE OF CONTENTS

HIGHLIGHTS
1. OPERATIONAL AND FINANCIAL PERFORMANCE OF THE BUSINESS UNITS
2. OTHER HIGHLIGHTS
INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

CTT–CORREIOS DE PORTUGAL,S.A.–PUBLIC COMPANY JANUARY TO SEPTEMBER 2020CONSOLIDATED RESULTS

  • − Revenues 1 grew (+0.3%) in 3Q20, penalized by Mail & other 2 (-8.0%) and Financial Services & Retail2 (-11.0%), maintaining the strong dynamics of the growth levers Express & Parcels and Banco CTT that posted double-digit growth in 3Q20 (24.5% and 10.4%, respectively). In the 9M20, revenues stood at €534.3m (-€5.3m or -1.0%) due to the impact of COVID-19 in 2Q20.
  • − EBITDA3 of 3Q20 reached €24.3m (-9.6%). Excluding the effect of the elections in 3Q19, the drop is only €0.7m (-2.7%). In the 9M20, it reached €57.7m, €15.6m (-21.3%) below the result of the 9M19, due to the strong impact of Mail & other (-€31.4m or -53.2%). The EBITDA of the remaining business units grew significantly in the 9M20 (+€15.8m or +111.3%).
  • − Express & Parcels Portugal posted record revenues of €29.4m in 3Q20.
  • − Banco CTT, with a strong performance in 3Q20, achieves net profit, thus allowing to reach positive EBIT in the 9M20.
  • − EBIT of €17.3m in the 9M20, -€17.0m (-49.6%) vis-à-vis the 9M19, substantially penalized by the decline of EBITDA (-€15.6m), strongly impacted in the 2Q20 by the growth of impairments and provisions (+€9.2m) and depreciation and amortization (+€6.6m) not fully compensated by the reduction in specific items (-€13.9m).
  • − Operating cash flow amounted to €16.0m in the 9M20, -€7.6m compared to the same period of 2019.
  • − Net profit4 of €4.3m, -€18.5m (-81.1%) versus the 9M19, strongly impacted by the negative evolution of EBIT (-€17.0m) and of the income tax for the period (+€1.0m).
Consolidated results
€ million
9M19 9M20 ∆ 20/19
Revenues1 539.6 534.3 -1.0%
Mail & other 353.2 310.8 -12.0%
Mail2 350.1 308.8 -11.8%
Central Structure 3.1 2.0 -36.5%
Express & Parcels 110.1 131.5 19.5%
Banco CTT 42.9 59.7 39.3%
Financial Services & Retail2 33.4 32.3 -3.3%
Operating costs3 466.3 476.6 2.2%
EBITDA3 73.3 57.7 -21.3%
Leases (IFRS16) 20.4 21.0 2.6%
EBITDA including IFRS 16 93.7 78.6 -16.1%
Impairments & provisions 4.0 13.2 232.1%
Depreciation & amortization 39.5 46.1 16.7%
Specific items 16.0 2.1 -87.0%
EBIT 34.2 17.3 -49.6%
Financial results (+/-) -7.9 -8.4 -5.9%
Income tax for the period 3.4 4.5 29.9%
Non-controlling interests 0.03 0.09 194.8%
Net profit for the period4 22.9 4.3 -81.1%

Consolidated results

1 Excluding specific items.

2 In 2020 and in the same period of the previous year (proforma), the retail products and services of the Mail & other business unit are considered within the Financial Services & Retail business unit (former Financial Services business unit).

3 Excluding depreciation/amortization, impairments and provisions, as well as the impact of IFRS 16 and specific items.

4 Attributable to equity holders.

1. Operational and Financial Performance of the Business Units

Mail

Mail revenues reached €308.8m in the 9M20, -€41.4m (-11.8%) vis-à-vis the same period of 2019, mainly due to the decline in the revenues of transactional (-€39.7m; -13.1%) and advertising mail (-€3.6m; -21.6%), mitigated by the revenue growth in business solutions (+€4.6m; +58.6%).

In 3Q20, the gradual opening up from lockdown, in Portugal as well as in most international markets, has already allowed a recovery in the revenues of the Mail business unit, which stood at €105.9m, -€9.1m (-7.9%) compared with a decline of 13.7% in 1H20. It should be noted that, excluding the effect of volumes related to the elections of September 2019, the revenue decrease in the quarter would be only -3.5%.

allowed a recovery in the revenues of the Mail business unit, which stood at €105.9m, -€9.1m (-7.9%) compared
with a decline of 13.7% in 1H20. It should be noted that, excluding the effect of volumes related to the elections
of September 2019, the revenue decrease in the quarter would be only -3.5%.
Mail volumes
Million items
3Q19 3Q20 9M19 9M20
Transactional mail 127.0 108.5 -14.5% 405.9 336.7 -17.0%
Advertising mail 11.2 8.9 -21.2% 35.6 28.5 -20.0%
Editorial mail 8.2 7.0 -14.5% 25.5 22.1 -13.2%
Addressed mail 146.4 124.3 -15.1% 467.0 387.3 -17.1%
Unaddressed mail 138.9 122.2 -12.0% 376.5 305.3 -18.9%

Mail volumes

Transactional mail volumes decreased (-17.0%) in the 9M20, due to reductions in all products, except for green mail (+58.6%), which continued to grow mostly as a result of product substitution (after discontinuation of the registered mail and priority mail prepaid products business lines), being a simpler and eco-friendly shipping form. The decline of ordinary domestic mail reached 16.2%, mainly in contractual clients of the banking and insurance, telecommunications, utilities, and Government segments. Priority mail volumes declined by 38.8% and registered mail ones by 18.1%.

International mail volumes recovered in 3Q20, particularly in international inbound mail (+6.5%) and the decrease stood at -14.8% in the 9M20 (-25.1% in 1H20). International outbound mail posted a decrease of 30.7% in the 9M20. Excluding the effect of the volumes associated with the elections in September 2019, that decrease would be 24.1%.

The advertising mail business has been significantly affected, as the pandemic crisis led to reduced utilization of this type of mail, in some cases, with full suspension of shipments and campaigns. The 3Q20 exhibited some pick-up vis-à-vis the drop recorded in 1H20 (-12.7% vs. -22.6%). Some improvement of the activity motivated by the Christmas season and consequent launching of campaigns by major advertisers is expected.

In the 9M20, the business solutions segment recorded revenues of €12.4m (+58.6%). This increase is the result of the intense commercial drive introduced in this business line, which has been achieved mainly through several new partnerships, serving corporate and public administration clients' different needs.

In the 9M20, philately revenues amounted to €3.8m, a decrease of 19.4% compared to 2019 (-€0.9m) due to the effects of the pandemic in the performance of the outlets' sales during the 2nd and the 3rd quarters.

The average price change of the Universal Service5 in the 9M20 was 1.5% vs. the same period of the previous year.

5 Including letter mail, editorial mail and parcels of the Universal Postal Service, excluding international inbound mail.

Express & Parcels

The Express & Parcels revenues totaled €131.5m in the 9M20, growing €21.4m (+19.5%) compared to the same period of 2019. In 3Q20, they reached €46.4m, +€9.1m (+24.5%) versus the same quarter of 2019, which illustrates the continued strong growth already seen in 2Q20.

Revenues in Portugal stood at €81.2m in the 9M20, 15.1% above those of the same period of 2019. Revenues of €29.4m obtained in 3Q20 (+19.5%) stood at record levels.

The business performance achieved in Portugal in the 9M20 resulted mostly from the growth of the CEP (Courier, Express and Parcels) business, which recorded revenues of €65.2m (+23.2%). The banking documents delivery business remained stable with revenues of €5.0m, while those of the cargo business amounted to €8.6m (-9.4%) and those of the logistics business to €1.7m (-25.7%). There was a recovery in cargo in 3Q20 (+7.6%) compared to the two previous quarters of declining revenues, particularly 2Q20, when the effect of the pandemic and the restrictions on economic activity were more severe.

1H20 was marked by the impacts of the COVID-19 pandemic and the restrictions imposed on most sectors of the economy, which substantially impacted shipments' profile, with a reduction in B2B volumes. In contrast, strong growth in e-commerce activity was observed and therefore also in the B2C segment. In 3Q20, the strong pace of e-commerce activity was maintained, and there was a recovery in the B2B segment.

In the 9M20, CEP volumes in Portugal totaled 17.8 million items, 34.5% more than in the same period of 2019. Contributing to this record-level activity was the strong boost of e-commerce, with very relevant growth in the sectors of food, sports and leisure, education and culture, and consumer electronics. In 3Q20, CEP volumes reached 6.6 million items, 33.6% above those of 3Q19, with the strong contribution of the "back-to-school".

The Dott marketplace6 , launched in May 2019 in partnership with Sonae, had, at the end of September 2020, 1,240 registered vendors on the platform (an increase of 180 in 3Q20) and more than 2.5 million products available for purchase. At the end of September 2020, circa 170k users were registered (+13% vs. June 2020), evidencing the healthy growth and the acceleration of digitalization and e-commerce during the lockdown period.

Revenues in Spain stood at €48.2m in the 9M20, 27.4% above those of the same period of 2019. In 3Q20, they reached €16.3m, corresponding to more €4.4m (+ 36.7%) versus 3Q19.

Volumes totaled 16.7 million items, growing 44.0% vis-à-vis the same period of 2019. This evolution is a consequence of the COVID-19 pandemic during 2Q20, which led to strong volumes growth resulting from changes in consumption patterns that drove e-commerce purchases and captured the confidence of new B2C customers, as well as to commercial initiatives that resulted in agreements with major global e-tailers that started urgent delivery operations throughout the Iberian Peninsula.

The Company proceeds with its restructuring plan to position itself as a reference operator in the urgent delivery of parcels within the Iberian market, having invested in sorting machines for its main centers – in Madrid and Barcelona – and acquired mobile devices and new artificial intelligence software to optimize the day-to-day life of parcel carriers, their cargo loads and routes, and already has numerous vehicles operating with this equipment to improve the quality of service.

Revenues in Mozambique stood at €2.1m in the 9M20, 22.8% above those of the same period of the previous year. The CEP and the banking documents delivery businesses positively contributed to this growth, the latter underpinned by the business in the health area (collection of biological samples), which started in the 2nd half of 2019, but also by the continued growth of the banking sector.

6 The Dott marketplace investment is accounted for by the equity method.

Banco CTT

Banco CTT revenues reached €59.7m in the 9M20, a year-on-year growth of €16.9m (+39.3%), of which €12.3m originated in 321 Crédito, acquired in May 2019. Excluding this inorganic effect, the revenues would amount to €35.0m, up €4.6m (+14.9%) vis-à-vis the 9M19.

The revenue growth was driven by the positive performance of a €32.8m net interest income in the 9M20, €13.9m (+73.7%) above the level of the 9M19. Excluding 321 Crédito, the net interest income would be €12.8m in the 9M20, up €3.7m (+40.5%) versus the 9M19.

Banco CTT commissions received grew €3.4m (+56.5%), mainly due to customer transactionality (+16.8%), as well as accounts and debit cards (+517.2%), boosted, as from the beginning of April, by the introduction of debit card commissions.

The consumer credit commissions received in the 9M20 decreased by 17.3% (-€0.3m) vis-à-vis the 9M19, due to the reduction in production volumes in 2Q20 and 3Q20 and the increased risk arising from the current economic context.

PPR placements fell by 86.5% to €30.3m compared to the 9M19, although there was a recovery in PPR production in 3Q20 compared to 2Q20. In terms of commissions received, the product continues to grow, in this case, by €1.1m (+179.0%) versus the 9M19. The PPR product volume reached €386.9m (off-balance sheet), up 54.9% versus the 9M19. It should also be noted that the PPR production compared to the previous year is influenced by the change in the risk profile of the product, which no longer guarantees the preservation of the customer's capital, leading to a contraction in demand, as well as by the effects of the lockdown period.

The payments business line recorded a decrease of €2.6m (-16.8%) in commissions received in the 9M20 compared to the previous year's same period, with total revenues of €12.7m. The peak of the decline occurred in April, especially in the payment of tolls and invoices, but the 3Q20 already showed signs of recovery, with an improvement of 15.8 p.p. vis-à-vis 2Q20 (+€1.3m). Mention should also be made to the launch in September of a new payment solution: the Prepaid School Card for Municipalities.

The volume of auto loan production, with a credit portfolio net of impairments of €536.2m (+14.2% compared to December 2019), was strongly affected by the closure of auto dealerships as a result of the confinement measures. As a consequence, as of mid-March, the capture of new proposals generation entered a downward trend.

The net mortgage loan portfolio stood at €494.3m (22.0% above that of December 2019). The mortgage loan production decreased by 13.0% (-€17.5m) versus the 9M19, following year-on-year growth of 3.5% (+€2.9m) in 1H20.

Banco CTT business performance continued to allow for growth in customer deposits to €1,571m (+35.4% versus the 9M19 and +22.4% compared to the end of 2019) and in the number of accounts to 505k (66k more than in the 9M19 and 43k more than at the end of 2019). The loans-to-deposits ratio currently stands at 66.2%.

In the 9M20, total impairments and provisions of €8.5m were registered, of which €5.8m in 2Q20 reflects the credit portfolio's evolution. As a consequence of the worsening economic situation, 321 Crédito's impairments and provisions reached €7.9m in the 9M20, of which €5.5m in 2Q20 and €0.9m in 3Q20. These impairments mostly reflect forward-looking credit risk.

At the end of the 9M20, moratorium requests reached a total exposure of €41.2m, representing 3.9% of the total gross credit portfolio. The private auto credit moratoria in the amount of €27.6m ended on 30 September and represented 40.1% of the total moratorium requests. Public moratoria were extended until September 2021.

Financial Services & Retail

Financial Services & Retail revenues amounted to €32.3m in the 9M20 (€24.2m relative to Financial Services and €8.0m to Retail), with a decrease of €1.1m (-3.3%) compared to the same period of 2019.

The economic environment from 2Q20 onwards reversed the favorable trend of the business evolution registered in the first two months of 2020, when compared to the same period of the previous year, when +68.3% of revenues from Public Debt Securities subscriptions and +4.7% in the Retail business, in general, stood out.

In fact, the 2Q20 of this business unit was strongly influenced by the restrictive measures of the state of emergency, namely the effect it generated on the preference for liquidity and consequently on medium/longterm financial investments, as well as by the limited access to the CTT retail network and the changes in post office opening hours.

Financial products obtained revenues of €24.2m in the 9M20, a decrease of €0.1m (-0.4%), due especially to:

  • The public debt certificates (Savings Certificates and Treasury Certificates Savings Growth) that posted revenues of €17.9m, -€0.4m (-2.0%) vis-à-vis the 9M19 and €2,872.1m in subscriptions (+1.3%). In 3Q20, the average daily subscription amount was €14.2m per working day, while in April, the minimum was €6.1m per working day.
  • Money orders revenues stood at €4.5m, +€0.4m versus the 9M19 (+8.8%), as the money order issuance service was used to pay unemployment and other welfare benefits, from year-end 2019 onwards.
  • CTT payment services reached revenues of €1.1m in the 9M20, +€0.2m (+24.5%), as the payment of taxes, namely IMI – Municipal Property Tax – in 2Q20, absorbed the structural effect of e-substitution in this type of service.

With revenues of €8.0m in the 9M20, retail products and services recorded a decrease of €0.8m (-9.3%), reversing the growth trend of the first two months of 2020. In third-party retail products and services, essentially in the sale of lottery, books, and in the payment of the air transport subsidy (Azores and Madeira), the reduction was most felt. Conversely, merchandising posted a positive year-on-year growth of €1.1m (+390.4%) due to the successful introduction of the sale of products such as protective masks and sanitizer gel.

In retail, there was a gradual recovery of 18.1 p.p. in 3Q20 versus 2Q20, as CTT has been strengthening its position with the sale of new book issues, the establishment of new partnerships in telecommunications and merchandising, as well the increase in monthly sales of lotteries. In September, the sale of instant lottery (scratch-off lottery tickets) was introduced in the retail network, and it is estimated that it will reach 200 post offices by the end of the year.

Operating Costs

Operating costs7 amounted to €476.6m in the 9M20, a year-on-year increase of €10.3m (+2.2%), with a partly inorganic impact of €9.2m from 321 Crédito. Excluding 321 Crédito, operating costs totaled €467.4m (+1.3%).

7 Excluding depreciation/amortization, impairments and provisions, the impact of IFRS 16 and specific items.

Operating costs

CTT –
Correios de Portugal, S.A. –
Public Company
Operating costs
€ million
9M19 9M20 ∆%
Operating costs 466.3 476.6 10.3 2.2%
Staff costs 252.2 250.6 - 1.5 -0.6%
ES&S 193.5 201.1 7.6 3.9%

Staff costs decreased €1.5m (-0.6%) in the 9M20 versus the same period of the previous year. Excluding the effect of 321 Crédito, those costs decreased €1.3m (-1.3%), mostly because health costs with active members of staff have decreased by €2.2m (-25.3%) as a consequence of the COVID-19 pandemic. This effect was partly offset by the reversal in liabilities with retirees carried out in 1Q19 related to reducing average mobile phone tariffs, which had a positive impact of €0.9m. Staff costs by business unit exhibit growth in the expanding business units of Express & Parcels (+€1.5m) and Banco CTT (+€0.7m). This growth is more than offset by the €5.9m decrease in the Mail & other business unit due to the optimization that has been carried out.

External supplies & services costs increased €7.6m (+3.9%), of which €1.4m resulted from the integration of 321 Crédito. Excluding the inorganic effect, the growth was €6.2m (+3.2%), which includes mainly the increase in direct costs (+€5.0m) and in costs related to temporary work (+€3.5m), particularly in the Express & Parcels business unit, which has been growing. This increase was partly offset by the reduction in physical resources, commercial and after-sales costs (-€2.4m).

Other operating costs grew €4.2m (+20.5%) compared to the same period of the previous year. Excluding the inorganic effect of 321 Crédito (+€1.2m), the increase would have been of €3.0m (+15.2%), mostly due to the launch of new partnerships (+€4.7m), which were partly offset by the reduction in other sales costs (-€0.5m) and the lower amount of indemnities paid to customers (-€1.0m).

Staff

As of 30 September 2020, the CTT headcount (permanent and fixed-term staff) consisted of 12,472 employees, 207 less (-1.6%) than 30 September 2019. As of 2020, the methodology for counting permanent staff changed; hence permanent staff under a suspension agreement, corresponding in the period under analysis to 49 employees, is no longer considered. Excluding this effect, the decrease in permanent staff would have been 158.

As of 30 September 2020, the CTT headcount (permanent and fixed-term staff) consisted of 12,472 employees,
207 less (-1.6%) than 30 September 2019. As of 2020, the methodology for counting permanent staff changed;
hence permanent staff under a suspension agreement, corresponding in the period under analysis to 49
employees, is no longer considered. Excluding this effect, the decrease in permanent staff would have been 158.
Headcount8
30.09.2019 30.09.2020 Δ 2020/2019
Mail & other 11,066 10,792 -274 -2.5%
Express & Parcels 1,170 1,219 49 4.2%
Banco CTT 405 428 23 5.7%
Financial Services & Retail 38 33 -5 -13.2%
Total, of which: 12,679 12,472 -207 -1.6%
Permanent 10,833 10,779 -54 -0.5%
Fixed-term contracts 1,846 1,693 -153 -8.3%
Portugal 12,207 11,922 -285 -2.3%
Other geographies 472 550 78 16.5%

Headcount8

8 In 2020 and in the same period of the previous year (proforma), the retail products and services of the Mail & other business unit are considered within the Financial Services & Retail business unit (former Financial Services business unit). This migration had an impact on the movement of workers between these business units.

There was a decrease in the number of staff (permanent staff and fixed-term employees) in the Mail & other (-274) and the Financial Services & Retail (-5) business units, which more than offset the staff increase in the Express & Parcels (+49) and Banco CTT (+23) business units.

Together, the areas of operations and distribution within the basic network (5,931 employees, of whom 4,342 delivery postmen and women) and the retail network (2,464 employees) represented circa 78% of CTT's permanent staff.

EBITDA

In the 9M20, the Company generated an EBITDA9 of €57.7m, €15.6m (-21.3%) less than in the 9M19, with a margin of 10.8% (versus 13.6% in the 9M19). This performance was strongly influenced by the impacts that occurred from March 2020, namely the COVID-19 pandemic restrictions, given that EBITDA was growing by €5.9m (+49.7%) in the first two months of 2020. Excluding the effect of the elections in 3Q19, EBITDA decreases only €0.7m (-2.7%), a recovery that is underpinned mainly by the Express & Parcels (+199.1%) and Banco CTT (+47.1%) business units.

Specific Items

In the 9M20, the Company recorded specific items in the amount of €2.1m, broken down as shown in the table below, proceeding with the policy of decreasing this type of costs followed in recent periods.

Specific items

In the 9M20, the Company recorded specific items in the amount of €2.1m, broken down as shown in the table
below, proceeding with the policy of decreasing this type of costs followed in recent periods.
Specific items
€ million
∆%
9M19 9M20
Specific items 16.0 2.1 -13.9 -87.0%
Corporate restructuring costs and strategic projects 14.7 1.5 -13.2 -89.6%

In the 9M20, specific items for an amount of €2.1m relate to (i) corporate restructuring for €0.8m (-€9.2m than in the same period of the previous year); (ii) strategic projects for €0.8m (-€3.9m), mainly studies to support the renegotiation of the new concession agreement; and (iii) other revenues and costs for €0.5m (-€0.8m), especially capital gains of €0.6m from the sale of real estate and costs associated with the COVID-19 pandemic, mainly personal protection equipment, nebulization, temperature measurement, and extra cleaning services, for an amount of €0.9m.

The decline of €13.2m in corporate restructuring and strategic projects is mostly related to spending on (i) compensations paid for termination of employment contracts by mutual agreement and suspension agreements (-€8.3m) within the Human Resources Optimization Program, and consulting services (-€1.6m), both under the ongoing Operational Transformation Plan; (ii) fees related to the acquisition of 321 Crédito (-€1.3m); and (iii) the implementation of the changes to the Quality of Service Indicators measurement system required by ANACOM (-€1.0m).

EBIT and Net Profit

EBIT stood at €17.3m in the 9M20, -€17.0m (-49.6%) compared to the 9M19, with a margin of 3.2% (6.3% in the 9M19). It was strongly penalized by the decrease in EBITDA (-€15.6m) and the growth in impairments and provisions to cover potential losses from the projected economic downturn(+€9.2m), mainly within Banco CTT

9 Excluding depreciation/amortization, impairments and provisions, the impact of IFRS 16 and specific items.

business unit, particularly in auto loans, and also depreciation/amortization (+€6.6m) that result from strategic investments not offset by the decrease in specific items (-€13.9m).

Except for Mail & other, all the remaining business units, despite the adverse environment, managed to grow significantly in EBIT.

Except for Mail & other, all the remaining business units, despite the adverse environment, managed to grow
EBIT by business unit
€ million
9M19 9M20 ∆%
EBIT 34.2 17.3 -17.0 -49.6%
Mail & other 32.7 4.7 -28.1 -85.7%
Mail 72.7 47.0 -25.7 -35.3%
Central Structure - 40.0 - 42.4 -2.4 -6.0%
Express & Parcels - 7.8 - 4.1 3.7 47.4%
Banco CTT -5.9 0.4 6.3 107.6%
Financial Services & Retail 15.1 16.2 1.1 7.3%
The consolidated financial results totaled -€8.4m, corresponding to a deterioration of €0.5m (-5.9%) compared Financial results
€ million
9M19 9M20 ∆%
Financial results -7.9 -8.4 -0.5 -5.9%
Financial income, net -7.3 -7.3 0.0 0.1%
Financial costs and losses -7.5 -7.3 0.2 2.5%
Financial income
Gains /losses in subsidiaries, associated
0.2 0.01 -0.2 -94.5%

EBIT by business unit

The consolidated financial results totaled -€8.4m, corresponding to a deterioration of €0.5m (-5.9%) compared to the previous year's same period.

Financial results

The consolidated financial results totaled -€8.4m, corresponding to a deterioration of €0.5m (-5.9%) compared
Financial results
€ million
Financial results -7.9 -8.4 -0.5 -5.9%
Financial income, net -7.3 -7.3 0.0 0.1%
Financial costs and losses -7.5 -7.3 0.2 2.5%
Financial income 0.2 0.01 -0.2 -94.5%
Gains /losses in subsidiaries, associated
companies and joint ventures
-0.6 -1.1 -0.5 -77.0%

Financial costs and losses incurred amounted to €7.3m, mainly incorporating financial costs related to post-employment and long-term employee benefits of €3.3m, interest associated with financing leases liabilities linked to the implementation of IFRS 16 for an amount of €2.5m, and interest on the financial debt for an amount of €1.2m.

In the 9M20, CTT obtained a consolidated net profit attributable to CTT Group equity holders of €4.3m, €18.5m below (-81.1%) obtained in the same period of the previous year, strongly impacted by the negative evolution of EBIT (-€17.0m).

Investment

Capex stood at €18.2m, corresponding to €0.2m (-1.2%) less than in the same period of 2019.

The financial effort made in an economic environment strongly impacted by the pandemic continued to focus on the expanding business unit of Express & Parcels (+€5.6m) to improve the systems that support this activity. This amount was offset by initiatives to reduce investment in information systems in the remaining business units (-€2.6m) and sorting equipment in the Mail & other business unit (-€3.6m) following the strong investment in this area in 2019.

Cash flow

In the 9M20, the Company generated an operating cash flow of €16.0m, -€7.6m versus the same period of 2019.

In the 9M20, the Company generated an operating cash flow of €16.0m, -€7.6m versus the same period of
Cash flow 10 11 12
€ million
9M19 9M20
EBITDA 73.3 57.7 -15.6
Specific items* (-) 14.6 2.1 -12.5
CAPEX (-) 18.5 18.2 -0.2
Δ Working capital (+) -16.5 -21.3 -4.8
Operating cash flow10 23.7 16.0 -7.6
Employee benefits -10.6 -8.3 2.3
Tax 3.1 -7.9 -11.0
Free cash flow 16.2 -0.2 -16.3
Debt (principal + interest) 59.1 -0.9 -60.0
Dividends -15.0 0.0 15.0
Financial investiments -114.4 0.4 114.8
Net change in organic own cash -54.2 -0.7 53.4
Changes to consolidation perimeter - 321Crédito 6.8 0.0 -6.8
Change in own cash -47.3 -0.7 46.6
Δ Liabilities related to Financial Services & other
+ Banco CTT, net11 22.8 -48.9 -71.8
Δ Other12 6.3 -7.8 -14.1
Net change in cash (Balance Sheet) -18.2 -57.4 -39.2

The negative change in working capital compared to the same period of 2019 (-€4.8m) resulted mainly from the high investment at the end of 2019 (€27.0m in 4Q19), which was paid mainly in 1H20 and compares to a lower investment at the end of 2018 (€18.9m in 4Q18) leading to a negative evolution in working capital related to Capex in the amount of €6.8m in the 9M20 vs. the same period of 2019.

This change was partially offset by a positive evolution of working capital related to the current business, with a strong contribution from more effective management of accounts payable (+€1.2m) and various debtors/creditors (+€8.9m).

10 The 1Q19 operating cash flow was restated to be comparable with that of 1Q20. In 2Q19 the methodology for calculating the operating cash flow changed, in particular with respect to the change in working capital, which no longer includes a non-cyclical value related to the mobility allowance.

11 The change in net liabilities of Financial Services and Banco CTT reflects the evolution of credit balances with third parties, depositors or other banking financial liabilities, net of the amounts invested in credit or investments in securities/banking financial assets, of entities of the CTT Group providing financial services, namely the financial services of CTT, Payshop, Banco CTT and 321 Crédito.

12 The change in other cash items reflects the evolution of Banco CTT's sight deposits at Bank of Portugal, outstanding cheques/clearing of Banco CTT cheques, and impairment of sight and term deposits and bank applications.

Consolidated Balance Sheet

Consolidated balance sheet

CTT –
Correios de Portugal, S.A. –
Public Company
Consolidated balance sheet
€ million
31.12.2019 30.09.2020 ∆%
Non-current assets 1,734.7 1,923.9 189.2 10.9%
Current assets 778.8 795.6 16.8 2.2%
Assets 2,513.4 2,719.5 206.1 8.2%
Equity 131.4 136.2 4.8 3.6%
Liabilities 2,382.0 2,583.3 201.3 8.4%
Non-current liabilities
Current liabilities
512.8
1,869.2
488.6
2,094.7
-24.2
225.5
-4.7%
12.1%

The key aspects of the comparison between the balance sheet as of 30.09.2020 and that as of 31.12.2019 are as follows:

  • Assets increased €206.1m, mostly due to the increase in Credit to banking clients (+€153.8m), especially mortgage loans and Debt securities (+€79.1m). At the same time, Cash & cash equivalents decreased (-€57.4m), largely due to the drop in third-party cash amounts.
  • Equity increased €4.8m following the generation of net income attributable to equity holders of CTT Group in the 9M20 amount of €4.3m.
  • Liabilities increased €201.3m, with emphasis on the increase in Banking clients' deposits and other loans (+€249.3m) and the increase in Debt (+€12.0m) following the increment in lease contracts, partially offset by the decrease in Accounts payable (-€38.7m) as a direct consequence of the substantial reduction of Treasury Certificates subscriptions, and the decrease of Other banking financial liabilities (-€21.3m).

The CTT Group consolidated Balance Sheet, excluding Banco CTT from the full consolidation perimeter and accounting for it as a financial investment measured by the equity method, would be as follows:

Consolidated balance sheet excluding Banco CTT

(+€249.3m) and the increase in Debt (+€12.0m) following the increment in lease contracts, partially offset
by the decrease in Accounts payable (-€38.7m) as a direct consequence of the substantial reduction of
Treasury Certificates subscriptions, and the decrease of Other banking financial liabilities (-€21.3m).
The CTT Group consolidated Balance Sheet, excluding Banco CTT from the full consolidation perimeter and
accounting for it as a financial investment measured by the equity method, would be as follows:
Consolidated balance sheet excluding Banco CTT
€ million
31.12.2019 30.09.2020 ∆%
Non-current assets 615.8 614.5 -1.3 -0.2%
Current assets 456.9 443.2 -13.7 -3.0%
Assets 1,072.8 1,057.7 -15.0 -1.4%
Equity 131.4 136.3 4.9 3.7%
Liabilities 941.3 921.4 -19.9 -2.1%
Non-current liabilities 432.0 432.3 0.3 0.1%
Current liabilities 509.3 489.1 -20.2 -4.0%
Equity and Liabilities 1,072.8 1,057.7 -15.0 -1.4%

As of 30 September 2020, the liabilities related to employee benefits (post-employment and long-term benefits) decreased to €285.2m, -€1.5m compared to December 2019, as specified in the table below:

Liabilities related to employee benefits

CTT –
Correios de Portugal, S.A. –
Public Company
Liabilities related to employee benefits
€ million
31.12.2019
286.7
30.09.2020
285.2

-1.5
∆%
-0.5%
Healthcare 274.4 274.4 -0.1 0.0%
Healthcare (321 Crédito) 1.3 1.4 0.1 6.8%
Suspension agreements 3.1 1.9 -1.2 -39.8%
Other long-term employee benefits 7.1 6.9 -0.3 -3.6%
Other post-employment benefits 0.2 0.2 0.0 5.7%
As of 30 September 2020, the liabilities related to employee benefits (post-employment and long-term
benefits) decreased to €285.2m, -€1.5m compared to December 2019, as specified in the table below:
Total liabilities
Pension plan
0.4 0.4 0.0 -4.4%

Consolidated net debt

Consolidated net debt

Consolidated net debt
€ million
31.12.2019 30.09.2020
Net debt 60.0 72.8 12.8
Short-term & long-term debt 175.4 187.4 12.0
of which financial leases (IFRS 16) 84.0 95.7 11.7
Own cash (I+II) 115.4 114.6 -0.7
Cash & cash equivalents 443.0 385.6 -57.4
Cash & cash equivalents at the end of the period (I) 414.9 365.2 -49.7
Other cash items 28.1 20.4 -7.8
Financial Services payables, net (II) -299.5 -250.6 48.9

The key aspects of the comparison between the consolidated net debt as of 30.09.2020 and that as of 31.12.2019 are as follows:

  • Own cash decreased €0.7m due mostly to the reduction in operating cash flow (-€7.6m), as the positive evolution of operating cash flow (+€16.0m) did not offset the payment of employee benefits (-€8.3m) and taxes (-€7.9m).
  • Short-term & long-term debt increased €12.0m mainly due to the increase in the liabilities related to financial leases in the scope of IFRS 16 (+€11.7m), resulting from the network's expansion of logistics centers and operational fleet to support the growth in the Express & Parcels activity.

CTT Group net debt excluding Banco CTT from the full consolidation perimeter and accounting it as a financial investment measured by the equity method would be as follows:

Consolidated net debt excluding Banco CTT

financial leases in the scope of IFRS 16 (+€11.7m), resulting from the network's expansion of logistics
centers and operational fleet to support the growth in the Express & Parcels activity.
CTT Group net debt excluding Banco CTT from the full consolidation perimeter and accounting it as a financial
investment measured by the equity method would be as follows:
Consolidated net debt excluding Banco CTT
€ million
31.12.2019 30.09.2020
Net debt with Banco CTT under equity method 144.1 153.7 9.7
Short-term & long-term debt 173.2 185.3 12.0
of which financial leases (IFRS 16) 81.8 93.5 11.7
Own cash (I+II) 29.1 31.5 2.4
Cash & cash equivalents 268.2 238.0 -30.1
Cash & cash equivalents at the end of the period (I) 268.2 238.0 -30.2
Other cash items -0.02 -0.02 0.00
-239.1 -206.5 32.6

2. Other Highlights

REGULATORY ISSUES

Under the Universal Postal Service Concession Contract, on 13 March 2020, CTT invoked force majeure before the Grantor, following the World Health Organization's public health emergency of international scope. Since then, the CTT continued to comply with the competent authorities' public health standards and to adopt the necessary and appropriate measures to protect workers and customers while continuing to ensure the functioning and continuity of postal services. CTT also continues to periodically submit an update on the situation to the Government, as a counterparty in the contract, and to ANACOM, the regulatory authority responsible for overseeing the Universal Postal Service provision.

On 14 September 2020, ANACOM announced that it considered the results of the cost accounting system of CTT for the financial years of 2016 and 2017 were produced following ANACOM's decision on the reformulation of those results and imposing new criteria for the separation of costs between the postal activity and the banking activity of the Company. According to the reports of the audit firm appointed by ANACOM, the impact of the reformulation of the CTT cost accounting system results on the provision of the Universal Postal Service in those two years, on a like-for-like basis, was circa €1.3m in 2016 and circa €5m in 2017 of postal-related cost reduction and equivalent banking-allocated cost increase.

On 30 September 2020, CTT was notified of the decision to maintain the postal network density targets and minimum offers of service that would be in effect until that date – established by ANACOM's decision of 15 September 2017, supplemented by the same entity's decision of 21 August 2019 – until the approval of the new targets, under the terms of the concession contract.

Final Note

This press release is based on CTT – Correios de Portugal, S.A. interim condensed consolidated financial statements for the nine months of 2020, which are attached.

Lisbon, 4 November 2020

The Board of Directors

This information to the market and the general public is made under the terms and for the purposes of article 248 of the Portuguese Securities Code. It is also available on CTT website at: https://www.ctt.pt/grupo-ctt/investidores/comunicados/index?language_id=1.

CTT – Correios de Portugal, S.A.

Guy Pacheco Market Relations Representative of CTT

Peter Tsvetkov Director of Investor Relations of CTT

Contacts:

Email: [email protected] Fax: + 351 210 471 996 Telephone: + 351 210 471 087

Disclaimer

This document has been prepared by CTT – Correios de Portugal, S.A. (the "Company" or "CTT") exclusively for communication of the financial results of the nine months of 2020 and has a merely informative nature. This document does not constitute, nor must it be interpreted as, an offer to sell, issue, exchange, or buy any financial instruments (namely any securities issued by CTT or by any of its subsidiaries or affiliates), nor any kind of solicitation, recommendation or advice to (di)invest by CTT, its subsidiaries or affiliates.

Distribution of this document in certain jurisdictions may be prohibited, and recipients into whose possession this document comes shall be solely responsible for informing themselves about and observing any such restrictions. In particular, this press release and the information contained herein is not for publication, distribution, or release in, or into, directly or indirectly, the United States of America (including its territories and possessions), Canada, Japan or Australia or to any other jurisdiction where such an announcement would be unlawful.

Hence, neither this press release nor any part of it, nor its distribution, constitute the basis of or may be invoked in any context as a contract, or compromise or decision of investment, in any jurisdiction. Thus being, the Company does not assume liability for this document if it is used with a purpose other than the above.

This document (i) may contain summarized information and be subject to amendments and supplements, and (ii) the information contained herein has neither been independently verified nor audited or reviewed by any of the Company's advisors or auditors. Thus being, given the nature and purpose of the information herein and, except as required by applicable law, CTT does not undertake any obligation to publicly update or revise any of the information contained in this document. This document does not contain all the information disclosed to the market about CTT; thus, its recipients are invited and advised to consult the public information disclosed by CTT at www.ctt.pt and www.cmvm.pt. In particular, the contents of this press release shall be read and understood in light of the financial information disclosed by CTT through such means. By reading this document, you agree to be bound by the foregoing restrictions.

Forward-looking statements

This document contains forward-looking statements. All the statements herein which are not historical facts, including, but not limited to, statements expressing our current opinion or, as applicable, those of our directors regarding the financial performance, the business strategy, the management plans and objectives concerning future operations and investments are forward-looking statements. Statements that include the words "expects", "estimates", "foresees", "predicts", "intends", "plans", "believes", "anticipates", "will", "targets", "may", "would", "could", "continues" and similar statements of a future or forward-looking nature identify forward-looking statements.

All forward-looking statements included herein involve known and unknown risks and uncertainties. Accordingly, there are or will be important factors that could cause our actual results, performance, or achievements to differ materially from those indicated in these statements. Any forward-looking statements in this document reflect our current views concerning future events and are subject to these and other risks, uncertainties, and assumptions relating to the results of our operations, growth strategy and liquidity, and the wider environment (specifically, market developments, investment opportunities, and regulatory conditions).

Although CTT believes that the assumptions beyond such forward-looking statements are reasonable when made, any third parties are cautioned that forward-looking information and statements are subject to various risks and uncertainties, many of which are difficult to predict and generally beyond the control of CTT, what could cause the models, objectives, plans, estimates and / or projections to be materially reviewed and / or actual results and developments to differ materially from those expressed in, or implied or projected by, the forward-looking information and statements.

Forward-looking statements (in particular, the objectives, estimates, and projections as well as the corresponding assumptions) do neither represent a commitment regarding the models and plans to be implemented, nor are they guarantees of future performance, nor have they been reviewed by the auditors of CTT. You are cautioned not to place undue reliance on the forward-looking statements herein.

All forward-looking statements included herein speak only as at the date of this document. Except as required by applicable law, CTT does not undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.

9 months report 2020

Interim condensed consolidated financial statements

Interim condensed consolidated financial statements

CTT-CORREIOS DE PORTUGAL, S.A.
CONSOLIDATED STATEMENT OF FINANCIAL POSITION AS AT 31 DECEMBER 2019 AND 30 SEPTEMBER 2020
Euros
NOTES 31.12.2019 Unaudited
30.09.2020
ASSETS
Non-current assets
Tangible fixed assets 4 263,443,040 272,254,936
Investment properties 6 7,653,000 7,049,838
Intangible assets
Goodwill
5 62,012,644
70,201,828
55,522,635
70,201,828
Investments in associated companies 293,434 481
Investments in joint ventures 2,723,803 2,950,638
Other investments 1,379,137 6,394
Debt securities 8 424,851,179 476,828,719
Other non-current assets 1,543,308 1,148,911
Credit to banking clients 10 792,469,611 935,925,713
Other banking financial assets 9 18,764,049 13,184,444
Deferred tax assets
Total non-current assets
25 89,329,806
1,734,664,839
88,838,685
1,923,913,222
Current assets
Inventories 5,860,069 6,695,118
Accounts receivable 146,471,712 152,616,479
Credit to banking clients 10 93,350,959 103,686,487
Deferrals
Debt securities
11
8
7,305,261
31,560,152
8,491,806
58,724,483
Other current assets 35,766,227 41,004,540
Other banking financial assets 9 14,660,286 36,686,005
Cash and cash equivalents 12 442,995,724 385,566,428
777,970,390 793,471,346
Non-current assets held for sale 805,675 2,117,535
Total current assets 778,776,065 795,588,881
Total assets 2,513,440,904 2,719,502,103
EQUITY AND LIABILITIES
Equity
Share capital 14 75,000,000 75,000,000
Own shares 15 (8) (8)
Reserves 15 65,852,595 66,288,652
Retained earnings 15 10,867,301 40,011,490
Other changes in equity 15 (49,744,144) (49,744,144)
Net profit 29,196,933 4,329,478
Equity attributable to equity holders 131,172,677 135,885,468
Non-controlling interests 242,255 321,696
Total equity 131,414,932 136,207,164
Liabilities
Non-current liabilities
Medium and long term debt 18 148,597,934 151,069,290
Employee benefits 267,286,679 266,193,677
Provisions 19 17,635,379 17,652,798
Deferrals 11 294,490 286,089
Other banking financial liabilites 9 76,060,295 50,572,083
Deferred tax liabilities
Total non-current liabilities
25 2,958,115
512,832,892
2,821,892
488,595,829
Current liabilities
Accounts payable 20 373,790,665 335,100,314
Banking clients' deposits and other loans 21 1,321,418,042 1,570,754,041
19,416,212 19,042,444
Employee benefits 22 5,958,753 724,508
Income taxes payable 26,813,567 36,372,505
Short term debt 18
Deferrals 11 3,454,477 2,789,624
Other current liabilities 100,353,646 107,732,509
Other banking financial liabilities 9 17,987,719 22,183,165
Total current liabilities
Total liabilities
1,869,193,080
2,382,025,972
2,094,699,110
2,583,294,939

CTT-CORREIOS DE PORTUGAL, S.A.

I-LUKKEIUS DE PUKTUGAL. S.A.
INSOLIDATED INCOME STATEMENT FOR THE NINE MONTH PERIODS ENDED 30 SEPTEMBER 2019 AND 30 SEPTEMBER 2020
CTT –Correios de Portugal, S.A. – Public Company
CTT-CORREIOS DE PORTUGAL, S.A.
CONSOLIDATED INCOME STATEMENT FOR THE NINE MONTH PERIODS ENDED 3O SEPTEMBER 2019 AND 30 SEPTEMBER 2020
Euros
Nine months ended Three months ended
Unaudited Unaudited Unaudited Unaudited
30.09.2019 30.09.2020 30.09.2019 30.09.2020
Sales and services rendered 3 506,389,732 483,902,444 169,211,986 167,445,456
Financial margin 18,894,786 32,822,039 9,807,036 11,439,044
Other operating income 14,266,027 17,537,452 5,536,090 6,209,903
539,550,545 534,261,935 184,555,112 185,094,403
Cost of sales (9,456,408) (13,320,299) (3,110,872) (4,609,543)
External supplies and services (177,833,811) (181,805,882) (61,552,387) (64,452,800)
Staff costs
Impairment of accounts receivable, net
23 (262,136,055)
(4,197,162)
(251,441,508)
(4,711,477)
(85,455,104)
(2,207,824)
(81,170,172)
(950,183)
Impairment of other financial banking assets (1,686,179) (7,583,228) (1,171,609) (1,179,663)
Provisions, net 19 511,271 (922,830) 314,381 (33,190)
Depreciation/amortisation and impairment of investments, net (39,462,952) (46,054,866) (13,022,185) (16,020,694)
Other operating costs (11,502,611) (11,757,478) (4,055,860) (4,294,681)
Gains/losses on disposal of assets 454,222 606,778 234,702 20,284
(505,309,685) (516,990,790) (170,026,759) (172,690,642)
34,240,860 17,271,145 14,528,353 12,403,761
Interest expenses
Interest income
24
24
(7,500,181)
196,869
(7,309,878)
10,755
(2,561,645)
83,460
(2,564,772)
4,544
Gains/losses in subsidiary, associated companies and joint ventures (611,752) (1,082,665) (427,127) 76,338
(7,915,064) (8,381,788) (2,905,312) (2,483,889)
Earnings before taxes 26,325,796 8,889,356 11,623,041 9,919,872
Income tax for the period 25 (3,444,396) (4,473,740) 2,271,635 (3,576,025)
Net profit for the period 22,881,400 4,415,616 13,894,676 6,343,847
Net profit for the period attributable to:
Equity holders
Non-controlling interests
22,852,183
29,218
4,329,478
86,138
13,863,738
30,938
6,313,811
30,036
Earnings per share: 17 0.15 0.03 0.09 0.04

CTT-CORREIOS DE PORTUGAL, S.A.

The attached notes are an integral part of these financial statements.
CTT-CORREIOS DE PORTUGAL, S.A.
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME FOR THE NINE MONTH PERIODS ENDED 30 SEPTEMBER 2019 AND 30 SEPTEMBER 2020
Euros
Nine months ended Three months ended
NOTES Unaudited Unaudited Unaudited Unaudited
30.09.2019 30.09.2020 30.09.2019 30.09.2020
Net profit for the period 22,881,400 4,415,616 13,894,676 6,343,846
Adjustments from application of the equity method (non re-classifiable adjustment to profit and 15 (1,431) (6,697) (1,563) (2,533)
loss)
Changes to fair value reserves 15 19,247 436,057 (1,607) 80,166
Other changes in equity (151,823) (52,744) (1,563) (2,533)
Other comprehensive income for the period after taxes (134,007) 376,615 (4,733) 75,099
Comprehensive income for the period 22,747,394 4,792,232 13,889,944 6,418,946
Attributable to non-controlling interests 27,787 79,441 29,375 27,503
Attributable to shareholders of CTT 22,719,607 4,712,791 13,860,569 6,391,443
NOTES Share capital Own Shares Reserves Other changes in
equity
Retained earnings Net profit for the year Non-controlling
interests
Total
75,000,000 (8) 65,836,875 (30,993,430) 4,378,984 21,499,271 165,494 135,887,186
Appropriation of net profit restated for the year of 2018 - - - - 21,499,271 (21,499,271) - -
Balance on 31 December 2018 restated
Dividends
16 - - - - (15,000,000) - - (15,000,000)
- - - - 6,499,271 (21,499,271) - (15,000,000)
Other movements 15 - - - - - - (11,005) (11,005)
Actuarial gains/losses - Health Care, net from deferred taxes 15 - - - (18,750,714) - - - (18,750,714)
Changes to fair value reserves 15 - - 15,720 - - - - 15,720
Adjustments from the application of the equity method 15 - - - - (10,954) - - (10,954)
Net profit for the period - - - - - 29,196,933 87,767 29,284,700
Comprehensive income for the period - - 15,720 (18,750,714) (10,954) 29,196,933 76,762 10,527,747
Balance on 31 December 2019 75,000,000 (8) 65,852,595 (49,744,144) 10,867,301 29,196,933 242,255 131,414,932
Appropriation of net profit for the year of 2019 - - - - 29,196,933 (29,196,933) - -
- - - - 29,196,933 (29,196,933) - -
Other movements 15 - - - - (46,047) - (6,697) (52,744)
Changes to fair value reserves 15 - - 436,057 - - - - 436,057
Adjustments from the application of the equity method 15 - - - - (6,697) - - (6,697)
Net profit for the period - - - - - 4,329,478 86,138 4,415,616
Comprehensive income for the period - - 436,057 - (52,744) 4,329,478 79,441 4,792,232
Balance on 30 September 2020 (Unaudited) 75,000,000 (8) 66,288,652 (49,744,144) 40,011,490 4,329,478 321,696 136,207,164
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CTT-CORREIOS DE PORTUGAL, S.A.

CTT-CORREIOS DE PORTUGAL, S.A.
CONSOLIDATED CASH FLOW STATEMENT FOR THE NINE MONTH PERIODS ENDED 30 SEPTEMBER 2019 AND 30 SEPTEMBER 2020
Euro
Unaudited Unaudited
NOTES 30.09.2019 30.09.2020
Cash flow from operating activities
Collections from customers 490,448,687 468,505,577
Payments to suppliers (218,051,852) (228,102,554)
Payments to employees (238,295,501) (225,693,437)
Banking customer deposits and other loans 276,245,279 287,419,354
Credit to banking clients (156,262,009) (155,908,385)
Cash flow generated by operations 154,084,604 146,220,556
Payments/receivables of income taxes 3,117,956 (7,890,301)
Other receivables/payments 48,517,104 10,600,603
Cash flow from operating activities (1) 205,719,663 148,930,859
Cash flow from investing activities
Receivables resulting from:
Tangible fixed assets 152,580 870,185
Investment properties 1,102,200 55,000
Financial investments - 2,401,250
Debt securities 8 51,780,709 198,490,677
Demand deposits at Bank of Portugal - 10,485,534
Other banking financial assets
Interest income
9 112,770,310
72,075
16,470,000
25,670
Payments resulting from:
Tangible fixed assets (13,678,813) (20,417,359)
Intangible assets (13,918,310) (9,153,411)
Financial investments (114,407,523) (2,045,054)
Debt securities 8 (49,861,401) (278,565,662)
Demand deposits at Bank of Portugal (5,574,047) -
Other banking financial assets 9 (33,549,849) (32,050,000)
Cash flow from investing activities (2) (65,112,068) (113,433,169)
Cash flow from financing activities
Receivables resulting from:
Loans obtained 18 69,781,965 14,060,695
Other credit institutions' deposits 170,299,399 250,000
Payments resulting from:
Loans repaid 18 (40,526,328) (14,118,023)
Other credit institutions' deposits (121,606,942) (38,131,082)
Other banking financial liabilities 9 (213,504,425) (25,294,138)
Interest expenses (862,085) (901,270)
Lease liabilities 18 (20,520,419) (21,029,095)
Dividends
Cash flow from financing activities (3)
(15,000,000)
(171,938,834)
-
(85,162,913)
Net change in cash and cash equivalents (1+2+3) (31,331,238) (49,665,223)
Changes in the consolidation perimeter
Cash and equivalents at the beginning of the period
6,823,653
414,846,614
-
414,865,569
Cash and cash equivalents at the end of the period 12 390,339,029 365,200,346
Cash and cash equivalents at the end of the period 390,339,029 365,200,346
Sight deposits at Bank of Portugal
Outstanding checks of Banco CTT / Checks clearing of Banco CTT
11,791,465
2,406,868
15,438,500
4,947,068
Impairment of slight and term deposits (20,170) (19,486)
Cash and cash equivalents (Balance sheet) 404,517,191 385,566,428
1. Introduction 23
2. Significant accounting policies 23
2.1 Basis of presentation 24
3. Segment reporting 24
4. Tangible fixed assets 27
5. Intangible assets 30
6. Investment properties 32
7. Companies included in the consolidation 33
8. Debt securities 34
9. Other banking financial assets and liabilities 38
10. Credit to banking clients 41
11. Deferrals 45
12. Cash and cash equivalents 46
13. Accumulated impairment losses 47
14. Equity 48
15. Own shares, Reserves, Other changes in equity and Retained earnings 50
16. Dividends 52
17. Earnings per share 52
18. Debt 52
19. Provisions, Guarantees provided, Contingent liabilities and commitments 54
20. Accounts payable 57
21. Banking clients' deposits and other loans 57
22. Income taxes receivable /payable 58
23. Staff costs 58
24. Interest expenses and Interest income 60
25. Income tax for the period 60
26. Related parties 63
27. Other information 64
28. Subsequent events 66

1. Introduction

CTT – Correios de Portugal, S.A. – Sociedade Aberta ("CTT" or "Company"), with head office at Avenida D. João II, no. 13, 1999-001 in Lisbon, had its origin in the "Administração Geral dos Correios Telégrafos e Telefones" government department and its legal form is the result of successive re-organizations carried out by the Portuguese state business sector in the communications area.

Decree-Law no. 49.368, of 10 November 1969 founded the state-owned company CTT - Correios e Telecomunicações de Portugal, E. P., which started operating on 1 January 1970. By Decree-Law no. 87/92, of 14 May, CTT – Correios e Telecomunicações de Portugal, E. P., was transformed into a legal entity governed by private law, with the status of a state-owned public limited company. Finally, with the foundation of the former Telecom Portugal, S.A. by spin-off from Correios e Telecomunicações de Portugal, S.A. under Decree-Law no. 277/92, of 15 December, the Company's name was changed to the current CTT – Correios de Portugal, S.A..

On 31 January 2013 the Portuguese State through the Order 2468/12 – SETF, of 28 December, determined the transfer of the investment owned by the Portuguese State in CTT to Parpública – Participações Públicas, SGPS, S.A..

At the General Meeting held on 30 October 2013, the registered capital of CTT was reduced to 75,000,000 Euros, being from that date onward represented by 150,000,000 shares, as a result of a stock split which was accomplished through the reduction of the nominal value from 4.99 Euros to 0.50 Euros.

During the financial year ended 31 December 2013, CTT's capital was opened to the private sector. Supported by Decree-Law no. 129/2013, of 6 September and the Resolution of the Council of Ministers ("RCM") no. 62- A/2013, of 10 October, the RCM no. 62-B/2013, of 10 October and RCM no. 72-B/2013, of 14 November, the first phase of privatisation of the capital of CTT took place on 5 December 2013. From this date, 63.64% of the shares of CTT (95.5 million shares) were owned by the private sector, of which 14% (21 million shares) were sold in a Public Offering and 49.64% (74.5 million shares) by Institutional Direct Selling. On 31 December 2013 the Portuguese State, through Parpública - Participações Públicas, SGPS, S.A. held 36.36% of the shares of CTT, 30.00% by holding and 6.36% by allocation.

On 5 September 2014, the second phase of the privatisation of CTT took place. The shares held by Parpública - Participações Públicas, SGPS, S.A., which on that date represented 31.503% of CTT's capital, were subject to a private offering of Shares ("Equity Offering") via an accelerated book building process. The Equity Offering was addressed exclusively to institutional investors.

The shares of CTT are listed on Euronext Lisbon.

The financial statements attached herewith are expressed in Euros, as this is the functional currency of the Group.

These interim condensed consolidated financial statements were approved by the Board of Directors and authorised for issue on 4 November 2020.

2. Significant accounting policies

The accounting policies adopted, including financial risk management policies, are consistent with those followed in the preparation of the consolidated financial statements for the year ended 31 December 2019.

2.1 Basis of presentation

The interim condensed consolidated financial statements have been prepared using accounting policies consistent with International Financial Reporting Standards ("IAS / IFRS") as adopted by the European Union as at 1 January 2020, and in accordance with IAS 34 - Interim Financial Reporting.

3. Segment reporting

In accordance with IFRS 8, the Group discloses the segment financial reporting.

The Board of Directors regularly reviews segmental reports, using them to assess and communicate each segment performance, as well as to decide on how to allocate resources.

The Retail Products previously reported in the Mail segment and the respective operating costs, in order to reflect the changes made in the business organization, were migrated, along with their respective history, to the segment previously designated "Financial Services" and which now was renamed "Financial Services & Retail".

The period of 2019 was restated, for comparison purposes, according to the changes performed.

Therefore, the business of CTT is organised in the following segments:

  • Mail CTT Contacto S.A. and CTT, S.A. excluding:
  • o Business related to postal financial services and retail products Financial Services & Retail;
  • o The business of payments related collection of invoices and fines, Western Union transfers, integrated solutions and tolls – Bank.
  • Express & Parcels includes CTT Expresso and CORRE;
  • Financial Services & Retail Postal Financial Services and the sale of products and services in the retail network of CTT, S.A;
  • Bank Banco CTT, S.A., Payshop, 321 Crédito and CTT's payments business (mentioned above).

The amounts reported in each business segment result from the aggregation of the subsidiaries and business units defined in each segment perimeter and the elimination of transactions between companies of the same segment.

The statement of financial position of each subsidiary and business unit is determined based on the amounts booked directly in the companies that compose the segment, including the elimination of balances between companies of the same segment, and excluding the allocation in the segments of the adjustments between segments.

The income statement for each business segment is based on the amounts booked directly in the companies' financial statements and related business units, adjusted by the elimination of transactions between companies of the same segment.

However, as CTT, S.A. has assets in more than one segment it was necessary to split its income and costs by the various operating segments. The Internal Services Rendered refer to services provided across the different CTT, S.A. business areas, and the income is calculated according to standard activities valued through internally set transfer prices.

for the services mentioned above. After this initial allocation, costs relating to corporate and support areas (CTT
Central Structure) previously unallocated, are allocated by nature to the Mail segment and others.
The consolidated statement of results by nature and segment of the first 9 months of 2019 and 2020 are as
follows:
Restated
30.09.2019
Thousand Euros Mail Express & Parcels Financial
Services & Retail
Bank Total
Revenues 353,247 110,071 33,360 42,872 539,551
Sales and services rendered 348,694 109,679 32,757 15,260 506,390
Sales 6,020 560 6,032 - 12,611
Services rendered 342,674 109,119 26,726 15,260 493,779
Financial Margin - - - 18,895 18,895
Other operating income 4,553 392 603 8,718 14,266
Operating costs excluding depreciations, amortizations, impairment and provisions
Staff costs
294,224
218,988
111,737
17,951
17,780
1,106
42,554
14,124
466,294
252,169
External supplies and services 76,025 93,505 2,329 21,686 193,545
Other costs 8,554 2,087 5,480 4,460 20,580
Internal services rendered (9,343) (1,806) 8,865 2,283 -
EBITDA 59,023 (1,666) 15,580 319 73,256
IFRS 16 (impact on EBITDA) 15,212 4,210 16 993 20,431
EBITDA including IFRS 16 74,235 2,544 15,597 1,312 93,688
Impairment and provisions (48) (2,106) - (1,825) (3,980)
Depreciation/amortisation and impairment of investments, net (29,052) (6,120) (227) (4,064) (39,463)
Specific Items (12,397) (2,075) (245) (1,288) (16,004)
EBIT 32,739 (7,757) 15,125 (5,866) 34,241
Financial results
Interest expenses
(7,915)
(7,500)
Interest income 197
Gains/losses in subsidiary, associated companies and joint ventures (612)
Earnings before taxes (EBT) 26,326
(3,444)
Net profit for the period 22,881
Non-controlling interests (29)
Equity holders of parent company 22,852
Income tax for the period 30.09.2020
Thousand Euros Financial
Mail Express & Parcels Services & Retail Bank Total
Revenues 310,752 131,516 32,263 59,731 534,262
Sales and services rendered 308,210 131,111 31,900 12,681 483,902
Sales 10,537 508 5,765 - 16,810
Services rendered 297,673 130,603 26,135 12,681 467,093
Financial Margin 0 - - 32,822 32,822
Other operating income
Operating costs excluding depreciations, amortizations, impairment and provisions
2,542
283,157
405
130,478
363
15,865
14,227
47,099
17,537
476,598
30.09.2020
Thousand Euros Mail Express & Parcels Financial
Services & Retail
Bank Total
Revenues 310,752 131,516 32,263 59,731 534,262
Sales and services rendered 308,210 131,111 31,900 12,681 483,902
Sales 10,537 508 5,765 - 16,810
Services rendered 297,673 130,603 26,135 12,681 467,093
Financial Margin 0 - - 32,822 32,822
Other operating income 2,542 405 363 14,227 17,537
Operating costs excluding depreciations, amortizations, impairment and provisions 283,157 130,478 15,865 47,099 476,598
Staff costs 213,005 19,479 1,439 16,725 250,647
External supplies and services 64,689 111,404 2,155 22,894 201,142
Other costs 12,733 1,381 4,946 5,750 24,809
Internal services rendered (7,269) (1,785) 7,325 1,729 -
EBITDA 27,595 1,038 16,398 12,632 57,663
IFRS 16 (impact on EBITDA) 14,850 4,895 84 1,126 20,956
EBITDA including IFRS 16 42,445 5,933 16,482 13,758 78,619
Impairment and provisions (2,382) (2,286) - (8,550) (13,218)
Depreciation/amortisation and impairment of investments, net (33,728) (7,321) (246) (4,760) (46,055)
Specific Items (1,667) (403) (1) (5) (2,076)
EBIT 4,668 (4,077) 16,236 444 17,271
Financial results (8,382)
Interest expenses (7,310)
Interest income 11
Gains/losses in subsidiary, associated companies and joint ventures (1,083)
Earnings before taxes (EBT)
Income tax for the period
8,889
(4,474)
Net profit for the period
Non-controlling interests
4,416
(86)
4,329
Equity holders of parent company

The amount recorded as specific items is €2.1m and relates to: (i) business restructurings of €0.8m, (ii) strategic projects recorded €0.8m, mainly in studies in support of the renegotiation of the new concession contract and (iii) other income and expenses recorded €0.5m, of which the gains with the sale of real estate (-€0.6m) and expenses related to the COVID-19 pandemic are highlighted, namely in individual protective equipment, nebulizations, temperature measurement and cleaning reinforcement (+€0.9m).

The revenues are detailed as follows:

CTT –Correios de Portugal, S.A. – Public Company
Restated
Thousand Euros 30.09.2019 30.09.2020
Mail & Other 353,247 310,752
Transactional mail 302,999 263,322
Editorial mail 10,697 9,439
Parcels (USO) 4,481 4,737
Advertising mail 16,632 13,040
Philately 4,739 3,821
Business Solutions 7,836 12,429
Other 5,863 3,965
Express & Parcels 110,071 131,516
Portugal 70,547 81,224
Parcels 52,946 65,234
Cargo 9,458 8,566
Banking network 5,006 5,007
Logistics 2,329 1,731
Other 808 686
Spain 37,836 48,218
Mozambique 1,689 2,073
Financial Services & Retail 33,360 32,263
Savings & Insurance 19,283 18,535
Money orders 4,145 4,511
Payments 899 1,118
Retail 8,805 7,982
Other 228 116
Bank 42,872 59,731
Net interest income 9,090 12,768
Interest income 9,710 13,525
Interest expense (620) (756)
Fees & commissions income 6,046 9,459
Own produts 3,790 5,846
Consumer credit & insurance 2,255 3,613
Payments & other 15,300 12,755
321 Crédito 12,437 24,749
539,551 534,262

The assets by segment are detailed as follows:

The assets by segment are detailed as follows:
Restated
31.12.2019
Assets (Euros) Mail Express & Parcels Financial
Services & Retail
Bank Non allocated assets Total
Intagible assets 20,426,590 5,514,463 200,198 27,682,577 8,188,816 62,012,644
Tangible fixed assets 222,255,084 33,599,340 42,095 3,204,855 4,341,666 263,443,040
Investment properties - - - - 7,653,000 7,653,000
Goodwill 6,161,326 2,955,753 - 61,084,749 - 70,201,828
Deferred tax assets - - - - 89,329,806 89,329,806
Accounts receivable - - - - 146,471,712 146,471,712
Credit to bank clients
Debt securities
-
-
-
-
-
-
885,820,569
456,411,331
-
-
885,820,569
456,411,331
Other banking financial assets - - - 33,424,335 - 33,424,335
Other assets - - - - 54,871,239 54,871,239
Cash and cash equivalents - 5,403,455 - 174,819,282 262,772,987 442,995,724
Non-current assets held for sale - - - 805,675 - 805,675
248,843,001 47,473,011 242,294 1,643,253,372 573,629,227 2,513,440,904
30.09.2020
Assets (Euros) Mail Express & Parcels Financial
Services & Retail
Bank Non allocated assets Total
Intagible assets 20,684,577 5,272,101 192,094 26,891,529 2,482,335 55,522,636
Tangible fixed assets 219,983,712 44,319,053 67,379 3,154,921 4,729,871 272,254,936
248,843,001 47,473,011 242,294 1,643,253,372 573,629,227 2,513,440,904
30.09.2020
Assets (Euros) Mail Express & Parcels Financial
Services & Retail
Bank Non allocated assets Total
Intagible assets 20,684,577 5,272,101 192,094 26,891,529 2,482,335 55,522,636
Tangible fixed assets 219,983,712 44,319,053 67,379 3,154,921 4,729,871 272,254,936
Investment properties - - - - 7,049,838 7,049,838
Goodwill 6,161,326 2,955,753 - 61,084,749 - 70,201,828
Deferred tax assets - - - - 88,838,685 88,838,685
Accounts receivable - - - - 152,616,479 152,616,479
Credit to bank clients - - - 1,039,612,200 - 1,039,612,200
Debt securities - - - 535,553,202 - 535,553,202
Other banking financial assets - - - 49,870,449 - 49,870,449
Other assets - - - - 60,297,887 60,297,887
- 9,784,809 - 147,552,605 228,229,014 385,566,428
Cash and cash equivalents - 2,117,535 - 2,117,535
Non-current assets held for sale - -

Debt by segment is detailed as follows:

CTT –Correios de Portugal, S.A. – Public Company
Debt by segment is detailed as follows: Restated
Other information (Euros) Mail Express & Parcels 31.12.2019
Financial
Services & Retail
Bank Total
Non-current debt 127,309,217 19,770,671 30,858 1,487,187 148,597,934
Bank loans 81,702,538 - - - 81,702,538
Lease liabilities 45,606,680 19,770,671 30,858 1,487,187 66,895,396
Current debt 12,896,744 13,203,570 11,589 701,665 26,813,567
Bank loans - 9,749,470 - - 9,749,470
Lease liabilities 12,896,744 3,454,099 11,589 701,665 17,064,097
140,205,961 32,974,241 42,447 2,188,852 175,411,501
Other information (Euros) Mail Express & Parcels 30.09.2020
Financial
Services & Retail
Bank Total
Non-current debt 124,512,237 24,858,529 46,412 1,652,111 151,069,290
Bank loans 74,897,593 - - - 74,897,593
Lease liabilities 49,614,644 24,858,529 46,412 1,652,111 76,171,697
Current debt 21,253,083 14,547,781 21,716 549,925 36,372,505
140,205,961 32,974,241 42,447 2,188,852 175,411,501
Mail Express & Parcels Financial
Services & Retail
Bank Total
151,069,290
74,897,593
49,614,644 24,858,529 46,412 1,652,111 76,171,697
21,253,083 14,547,781 21,716 549,925 36,372,505
7,100,000 9,749,643 - - 16,849,643
14,153,083 4,798,139 21,716 549,925 19,522,862
187,441,795
124,512,237
74,897,593
145,765,320
24,858,529
-
39,406,311
30.09.2020
46,412
-
68,128
1,652,111
-
2,202,036

The Group is domiciled in Portugal. The result of its Sales and services rendered by geographical segment is disclosed below:

Thousand Euros 30.09.2019 30.09.2020

The financial statements are subject to seasonality, however this does not affect comparability between identical periods in a given year. There are nonetheless atypical / non-recurring factors that may affect comparability between equal periods of the several years such as the number of working days of the period (mobile holidays or weekend holidays), special events (elections, promotional campaigns for clients) which may impact the revenue to increase / decrease from one period to another.

4. Tangible fixed assets

Tangible fixed assets
During the year ended 31 December 2019 and the nine-month period ended 30 September 2020, the
movements occurred in Tangible fixed assets, as well as the respective accumulated depreciation, regarding
the Group were as follows:
31.12.2019
Land and natural resources Buildings and other constructions Basic equipment Transport equipment Office equipment Other tangible fixed assets Tangible fixed assets in progress Advance payments to suppliers Rights of use Total
Tangible fixed assets
Opening balance 35,591,993 334,565,087 143,060,832 3,597,961 63,825,994 26,571,051 2,409,296 174,162 217,781,407 827,577,785
Acquisitions - 289,864 5,397,771 205,223 4,132,769 1,087,015 5,037,328 10,933,074 - 27,083,044
New contracts - - - - - - - - 6,995,186 6,995,186
Disposals
Transfers and write-offs
(11,962)
-
(302,339)
3,990,959
(1,085,186)
8,798,878
(828)
(199,167)
(10,822)
714,914
-
(14,188)
-
(3,990,959)
-
(8,693,236)
-
(1,023,301)
(1,411,137)
(416,100)
Terminated contracts - - - - - - - - (47,988,327) (47,988,327)
Remeasurements - - - - - - - - 2,200,608 2,200,608
Adjustments - 497 12,141 461 875 590 - - 108,299 122,863
Changes in the consolidation perimeter -
420,472
- -
692,154
175,664 - -
1,549,917
2,838,207
Other movements - - - - -
1,826,550
35,907 - -
1,862,457
Closing balance 35,580,031 338,964,540 156,184,436 3,603,651 69,355,884 29,646,684 3,491,573 2,414,000 179,623,789 818,864,586
Accumulated depreciation
Opening balance 3,739,154 210,562,512 127,971,545 3,428,245 58,772,955 22,311,709 - - 136,058,784 562,844,906
Depreciation for the period - 9,445,914 5,641,044 56,981 2,342,240 1,803,688 - - 21,631,653 40,921,520
Disposals (1,747) (192,958) (1,022,632) (828) (14,649) - - - - (1,232,814)
Transfers and write-offs - -
107,382
(128,381) 640,734 40,895 - -
(858,850)
(198,220)
Terminated contracts - - - - - - - -
(47,988,327)
(47,988,327)
Adjustments
Changes in the consolidation perimeter
- 89
-
164,081
7,736
-
325 759
-
666,123
506
121,676
-
-
- -
-
89,014
9,415
1,040,894
Closing balance 3,737,406 219,979,639 132,705,076 3,356,342 62,408,163 24,278,473 - - 108,932,275 555,397,374
Accumulated impairment
Opening balance
- - - - - 24,255 - - - 24,255
Other variations - - - - - (83) - - - (83)
Closing balance - - - - - 24,172 - - - 24,172
Net Tangible fixed assets 31,842,624 118,984,901 23,479,360 247,308 6,947,721 5,344,038 3,491,573 2,414,000 70,691,514 263,443,040
CTT –Correios de Portugal, S.A. –
Public Company
Land and natural resources Buildings and other constructions Basic equipment Transport equipment 30.09.2020
Office equipment
Other tangible fixed assets Tangible fixed assets in progress Advance payments to suppliers Rights of use Total
Tangible fixed assets
Opening balance 35,580,031 338,964,540 156,184,436 3,603,651 69,355,884 29,646,684 3,491,573 2,414,000 179,623,789 818,864,586
Acquisitions
New contracts
-
-
196,684
-
3,879,964
-
6,771
-
162,253
-
580,466
-
6,135,492
-
566,670
-
-
24,104,812
11,528,299
24,104,812
Disposals (8,099) (149,792) (116,720) (11,218) (5,908) - - - - (291,738)
Transfers and write-offs (120,713) (1,624,538) 1,908,484 (4,359) (2,856) (5,351,960) (2,567,677) (396,516) - (8,160,135)
Terminated contracts - - - - - - - - (10,161,689) (10,161,689)
Remeasurements - - - - - - - - 6,009,702 6,009,702
Adjustments - (4,041) (101,090) (1,519) (29,811) (12,072) - - - (148,532)
Other movements - - - - - 794,720 - - - 794,720
Closing balance 35,451,219 337,382,852 161,755,074 3,593,326 69,479,562 25,657,837 7,059,387 2,584,155 199,576,614 842,540,025
Accumulated depreciation
Opening balance
Depreciation for the period
3,737,406
-
219,979,639
7,040,618
132,705,076
4,799,807
3,356,342
44,356
62,408,163
1,934,608
24,278,473
966,394
-
-
-
-
108,932,275
17,955,320
555,397,374
32,741,102
Disposals (460) (95,058) (107,162) (11,218) (5,627) - - - - (219,525)
Transfers and write-offs (17,132) (1,937,522) (142,256) (4,359) 28,356 (5,352,763) - - -
(7,425,677)
Terminated contracts - - - - - - - -
(10,161,689)
(10,161,689)
Adjustments - (1,038) (55,717) (3,007) (6,472) (4,436) - - - (70,670)
Closing balance 3,719,814 224,986,639 137,199,747 3,382,114 64,359,029 19,887,668 - - 116,725,906 570,260,917
Accumulated impairment
Opening balance - - - - - 24,172 - - - 24,172
- - - - - - - - - -
Other variations - - - - - 24,172 - - - 24,172
Closing balance

The depreciation recorded in the Group amounting to 32,741,102 Euros (30,173,419 Euros on 30 September 2019), is booked under the heading Depreciation/amortisation and impairment of investments, net.

In the year ended 31 December 2019, the caption Changes in the consolidation perimeter in the Group, relates to the balances of the company 321 Crédito – Instituição Financeira de Crédito, S.A. acquired in May 2019.

In the Group as at 30 September 2020, Land and natural resources and Buildings and other constructions include 530,657 Euros (554,730 Euros as at 31 December 2019), related to land and property in co-ownership with MEO – Serviços de Comunicações e Multimédia, S.A..

During the year ended 30 September 2020, the most significant movements in Tangible Fixed Assets were the following:

Buildings and other constructions:

The movements associated to acquisitions and transfers relate mostly to the capitalisation of repairs in own and third-party buildings of CTT e CTT Expresso.

The caption Transfers and Write-offs includes the amount of 1,415,667 Euros related to the transfer from Investment Properties, as well as the respective accumulated depreciations of 966,556 Euros, regarding a group of properties that were again assigned to the operational activity of the Group.

This heading also includes the transfer to the caption Non-current assets held for sale of the building located in Santarém held by CTT, following the conclusion of the promissory agreement for the sale of this property.

Basic equipment:

The amount of acquisitions mainly relates to the acquisition of parcel sorting machines in the amount of 3,186 thousand Euros by CTT.

Office equipment:

The amount of acquisitions relates essentially the acquisition of office furniture for approximately 88 thousand Euros by CTT.

Other tangible fixed assets:

The amount of acquisitions mainly relates to prevention and safety equipment for approximately 401 thousand Euros by CTT.

Tangible fixed assets in progress:

The amounts under this heading are related to the capitalisation of improvements in own and third-party properties and the acquisition and assembly of sorting machines by CTT Expresso branch in Spain.

Rights of Use

Following the adoption of IFRS 16 the Group recognised rights of use, detailed by type of asset, as follows:

CTT –Correios de Portugal, S.A. – Public Company
Following the adoption of IFRS 16 the Group recognised rights of use, detailed by type of asset, as follows:
31.12.2019
Buildings Vehicles Other assets Total
Tangible fixed assets
Opening balance 187,977,519 28,092,244 1,711,643 217,781,407
New contracts 3,275,146 3,643,838 76,202 6,995,186
Transfers and write-offs (1,004,078) (19,223) - (1,023,301)
Terminated contracts (36,450,459) (11,252,228) (285,640) (47,988,327)
Remeasurements 2,200,608 - - 2,200,608
Adjustments 24,605 56,854 26,839 108,299
Changes in the consolidation perimeter 1,419,084 130,833 - 1,549,917
Closing balance 157,442,425 20,652,319 1,529,045 179,623,789
Accumulated depreciation
Opening balance 123,639,470 11,900,424 518,891 136,058,784
Depreciation for the period 15,252,183 6,015,929 363,540 21,631,653
Transfers and write-offs (855,861) (2,989) - (858,850)
Terminated contracts (36,450,459) (11,252,228) (285,640) (47,988,327)
Adjustments 5 (5) - -
Changes in the consolidation perimeter 71,751 17,264 - 89,014
Closing balance 101,657,089 6,678,395 596,791 108,932,275
Net Tangible fixed assets 55,785,336 13,973,924 932,254 70,691,514
30.09.2020
Buildings Vehicles Other assets Total
Tangible fixed assets
Opening balance 157,442,425 20,652,319 1,529,045 179,623,789
Transfers and write-offs (855,861) (2,989) - (858,850)
30.09.2020
Buildings Vehicles Other assets Total
Tangible fixed assets
Opening balance 157,442,425 20,652,319 1,529,045 179,623,789
New contracts 11,075,937 12,980,338 48,537 24,104,812
Terminated contracts (9,426,610) (724,193) (10,886) (10,161,689)
Remeasurements 6,009,702 - - 6,009,702
Closing balance 165,101,454 32,908,464 1,566,696 199,576,614
Accumulated depreciation
Opening balance 101,657,089 6,678,395 596,791 108,932,275
Depreciation for the period 13,265,797 4,444,723 244,800 17,955,320
Terminated contracts (9,426,610) (724,193) (10,886) (10,161,689)
Closing balance 105,496,276 10,398,925 830,705 116,725,906
Net Tangible fixed assets 59,605,178 22,509,539 735,990 82,850,708

The depreciation recorded, in the Group, in the amount of 17,955,320 Euros (16,446,918 Euros on 30 September 2019), is booked under the heading Depreciation/amortisation and impairment of investments, net.

Information on the liabilities associated with these leases as well as the interest expenses are disclosed on the notes 18 - Debt and 24 - Interest expenses and Interest income, respectively.

In the nine-month period ended 30 September 2020, the Group entered into a sale & lease back agreement for the building held in Sintra. This operation met the requirements of IFRS 15 to be accounted for as a sale of the asset, having originated a capital gain in the amount of 590 thousand Euros, recognised in the caption "Gains / losses on disposal of assets", as well as the registration of a right of use in the amount of 9,629 Euros and a Lease liability of 117,353 Euros.

In the nine-month period ended 30 September 2020, no interest on loans was capitalised, in the Group, as no loans were directly identified attributable to the acquisition or construction of an asset that requires a substantial period of time (greater than one year) to reach its status of use.

According to the analysis of impairment signs with reference to 30 September 2020, no events or circumstances were identified that indicate that the amount for which the Group's tangible fixed assets are recorded may not be recovered.

There are no tangible fixed assets with restricted ownership or any carrying value relative to any tangible fixed assets which have been given as a guarantee of liabilities.

The Group contractual commitments, related to Tangible fixed assets, are as follows:

CTT –Correios de Portugal, S.A. –
Public Company
30.09.2020
Improvements in properties 1,537,077
Vehicles 350,930
Upgrades to mail sorting machines 82,643
Desktops e Laptops 71,836
Postal furniture 58,700
Hardware firewall networks 55,588
Security system 50,000
Postal delivery equipment 39,220
DVE - Explosives Detector 37,968
Access control systems 1,377

5. Intangible assets

2,285,340
5. Intangible assets
During the year ended 31 December 2019 and the nine-month period ended 30 September 2020, the
movements which occurred in the main categories of the Group Intangible assets, as well as the respective
accumulated amortisation, were as follows:
31.12.2019
Development projects Computer Software Industrial property Other intangible assets Intangible assets in progress Advance payments to suppliers Total
Intangible assets
Opening balance 4,380,552 98,081,032 14,252,424 444,739 15,139,681 - 132,298,428
Acquisitions - 1,106,752 2,365,069 - 14,817,787 69,072 18,358,681
Disposals - - - - - - -
Transfers and write-offs - 13,595,464 8,579 - (14,331,297) (69,072) (796,326)
Adjustments - 1,400 9,098 - - - 10,498
Changes in the consolidation perimeter
Closing balance
-
4,380,552
1,092,007
113,876,654
213,269
16,848,440
-
444,739
462,568
16,088,740
-
-
1,767,844
151,639,125
Accumulated amortisation Opening balance
4,375,722 61,288,015 9,419,396 444,739 - - 75,527,871
Amortisation for the period 1,272 12,754,618 782,218 - - - 13,538,108
Disposals - - - - - - -
Transfers and write-offs - (730,878) 3,624 - - - (727,254)
Adjustments - 1,400 4,087 - - - 5,487
Changes in the consolidation perimeter - 1,082,878 199,390 - - - 1,282,268
Closing balance 4,376,994 74,396,033 10,408,714 444,739 - - 89,626,480
Net intangible assets 3,558 39,480,622 6,439,725 - 16,088,740 - 62,012,644
30.09.2020
Development projects Computer Software Industrial property Other intangible assets Intangible assets in progress Advance payments to suppliers Total
30.09.2020
Development projects Computer Software Industrial property Other intangible assets Intangible assets in progress Advance payments to suppliers Total
Intangible assets
Opening balance 4,380,552 113,876,654 16,848,440 444,739 16,088,740 - 151,639,125
Acquisitions - 842,598 47,696 - 5,817,540 - 6,707,833
Disposals - - - - - -
-
Transfers and write-offs - 13,023,259 - - (12,965,629) - 57,630
Adjustments - - (74,508) - (80,876) - (155,385)
Closing balance 4,380,552 127,742,510 16,821,627 444,739 8,859,774 - 158,249,202
Accumulated amortisation Opening balance 4,376,994 74,396,033 10,408,714 444,739 - - 89,626,480
Amortisation for the period 955 12,246,891 885,226 - - - 13,133,072
Disposals - - - - - - -
Transfers and write-offs - 3,231 - - - - 3,231
Adjustments - - (36,216) - - - (36,216)
Closing balance 4,377,949 86,646,155 11,257,725 444,739 - - 102,726,568
2,603 41,096,356 5,563,902 - 8,859,774 - 55,522,635

The amortisation in the Group for the nine-month period ended 30 September 2020, amounting to 13,133,072 Euros (9,161,087 Euros as at 30 September 2019) was recorded under Depreciation / amortisation and impairment of investments, net.

In the year ended 31 December 2019, the caption Changes in the consolidation perimeter in the Group, relates to the balances of the company 321 Crédito – Instituição Financeira de Crédito, S.A. as at the acquisition date.

The caption Industrial property in the Group includes the license of the trademark "Payshop International" of CTT Contacto, S.A., in the amount of 1,200,000 Euros. This license has an indefinite useful life, therefore it is not amortised.

The transfers occurred in the year ended 31 December 2019 and the nine-month period ended 30 September 2020, from Intangible assets in progress to Computer software refer to IT projects, which were completed during the referred periods.

The amounts of 821,884 Euros and 690,493 Euros were capitalised in computer software or in intangible assets in progress as at 30 September 2019 and 30 September 2020, respectively, related to Group staff costs incurred in the development of these projects.

As at 30 September 2020 the Group Intangible assets in progress, relate to IT projects which are under development, of which the most relevant are:

The amounts of 821,884 Euros and 690,493 Euros were capitalised in computer software or in intangible
assets in progress as at 30 September 2019 and 30 September 2020, respectively, related to Group staff costs
As at 30 September 2020 the Group Intangible assets in progress, relate to IT projects which are under
Group
New Payment Platform 864,256
OneBiller Solution 740,505
Data Governance - software 661,730
Digital Channels 569,851
CRM - Pilar Service 550,673
MiddleWare 486,775
Zero+ RAID 453,841
EPM & BI & Analytics 451,040
333,504
Ecosystem CTT Expresso

The Group has not identified any relevant uncertainties regarding the conclusion of ongoing projects, nor about their recoverability. According to the analysis of impairment signs with reference to 30 September 2020, no events or circumstances were identified that indicate that the amount for which the Group's intangible assets are recorded may not be recovered.

Most of the projects are expected to be completed in 2020.

The amount of research and development expenses incurred by the Group in 2019, in the amount of 1,422,552 Euros was disclosed in Note 25.

There are no intangible assets with restricted ownership or any carrying value relative to any intangible assets which have been given as a guarantee of liabilities.

In the nine-month period ended 30 September 2020, no interest on loans were capitalised, in the Group, as no loans were directly identified attributable to the acquisition or construction of an asset that requires a substantial period of time (greater than one year) to reach its status of use.

Contractual commitments relative to the Group Intangible assets are as follows:

30.09.2020
CBS - Core Banking System 1,500,000
PAC Fase 4 432,000
Data Ignition 350,000
Business Process Workflow 323,000
318,000
Projeto X
SAC New Release 172,000
Commercial Offers Software
Accipiens
74,010
62,791

6. Investment properties

As at 31 December 2019 and 30 September 2020, the Group has the following assets classified as investment properties:

31.12.2019
Land and natural resources Buildings and other constructions Total
Investment properties
Opening balance 3,508,355 16,538,633 20,046,988
Additions - - -
Disposals (195,997) (1,528,862) (1,724,859)
Closing balance 3,312,358 15,009,771 18,322,129
Accumulated depreciation
Opening balance 234,974 10,388,531 10,623,505
Depreciation for the period - 261,092 261,092
Disposals (21,122) (943,491) (964,612)
Closing balance 213,853 9,706,133 9,919,985
Accumulated impairment
Opening balance - 1,243,502 1,243,502
Impairment for the period - (494,358) (494,358)
Closing balance - 749,144 749,144
Net Investment properties 3,098,506 4,554,494 7,653,000
Accumulated impairment
30.09.2020
Land and natural resources Buildings and other
constructions
Total
Investment properties
Opening balance 3,312,358 15,009,771 18,322,129
Additions - - -
Disposals (14,500) (43,500) (58,000)
Transfers and write-offs (75,916) (1,339,751) (1,415,667)
Closing balance 3,221,942 13,626,519 16,848,462
Accumulated depreciation
Opening balance 213,853 9,706,133 9,919,985
Depreciation for the period - 181,212 181,212
Disposals - (4,423) (4,423)
Transfers and write-offs (7,315) (959,241) (966,556)
Closing balance 206,538 8,923,682 9,130,220
Accumulated impairment
Opening balance - 749,144 749,144
Impairment for the period - (80,739) (80,739)
Closing balance - 668,405 668,405
Net Investment properties 3,015,405 4,034,433 7,049,838

These assets are not allocated to the Group operating activities, being in the market available for lease.

Depreciation for the nine-month period ended on 30 September 2020, of 181,212 Euros (196,587 Euros on 30 September 2019) was recorded in the caption Depreciation/amortisation and impairment of investments, net.

The market value of these assets, which are classified as investment property, in accordance with the valuations obtained at the end of the fiscal year 2019 which were conducted by independent entities, amounts to 12,261,900 Euros.

In the year ended 31 December 2019, the amount recorded under the disposals heading relates to the sale of three properties having the corresponding accounting gains, of 353 thousand Euros, been recorded in the caption Gains/Losses on disposal of assets.

Impairment losses for the year ended 31 December 2019 amounting to (494,358) Euros were recorded in the caption Depreciation/amortisation and impairment of investments, net and are explained by the market value reduction observed in some buildings.

7. Companies included in the consolidation

Subsidiary companies

reduction observed in some buildings.
7. Companies included in the consolidation
Subsidiary companies
As at 31 December 2019 and 30 September 2020, the parent company, CTT - Correios de Portugal, S.A. and
the following subsidiaries were included in the consolidation:
31.12.2019 30.09.2020
Company name Place of business Head office Direct Percentage of ownership
Indirect
Total Direct Percentage of ownership
Indirect
Total
Parent company:
CTT - Correios de Portugal, S.A.
Portugal Av. D. João II N.º 13
1999-001 Lisboa
- - - - - -
Subsidiaries:
CTT Expresso - Serviços Postais e
Logística, S.A. ("CTT Expresso")
Portugal Av. D. João II N.º 13
1999-001 Lisboa
100 - 100 100 - 100
Payshop Portugal, S.A.
("Payshop")
Portugal Av. D. João II N.º 13
1999-001 Lisboa
- 100 100 - 100 100
CTT Contacto, S.A.
("CTT Con")
Portugal Av. D. João II N.º 13
1999-001 Lisboa
100 - 100 100 - 100
Correio Expresso de Moçambique, S.A.
("CORRE")
Mozambique Av. 24 de Julho, Edificio 24, n.º 1097,
3.º Piso, Bairro da Polana
Maputo - Mozambique
50 - 50 50 - 50
Av. D. João II N.º 13 100 - 100 100 - 100
Banco CTT, S.A.
("BancoCTT")
Portugal 1999-001 Lisboa

Joint ventures

Portugal
In relation to the company CORRE, as the Group has the right to variable returns arising from its involvement and
the ability to affect those returns, it is included in the consolidation.
Joint ventures
As at 31 December 2019 and 30 September 2020, the Group held the following interests in joint ventures,
registered through the equity method:
31.12.2019 30.09.2020
Company name Place of business Head office Percentage of ownership Percentage of ownership
NewPost, ACE Portugal Av. Fontes Pereira de Melo, 40
Lisboa
Direct
49
Indirect
-
Total
49
Direct
49
Indirect
-
Total
49
PTP & F, ACE Portugal Estrada Casal do Canas
Amadora
51 - 51 51 - 51

Associated companies

On 1 July and 3 September 2020, the company MKTPlace - Comércio Eletrónico, S.A., was subject to capital
increases in the amount of 2,045,054 Euros made by CTT.
Associated companies
As at 31 December 2019 and 30 September 2020, the Group held the following interests in associated
companies accounted for by the equity method:
31.12.2019
30.09.2020
Percentage of ownership
Percentage of ownership
Company name
Place of business
Head office
Direct
Indirect
Total
Direct
Indirect
Multicert - Serviços de Certificação Electrónica, S.A.
Lagoas Parque, Edifício 3, Piso 3
20
-
20
-
-
Portugal
("Multicert")
Oeiras
Mafelosa, SL (a)
Castellon - Spain
-
25
25
-
25
Spain
Urpacksur, SL (a)
Málaga - Spain
-
30
30
-
30
Spain
Total
-
25
(a) Company held by CTT Expresso - Serviços Postais e Logística, S.A., branch in Spain (until 2018 was held by Tourline Mensajeria, SLU), which currently has no activity. 30

In August 2020, the investment in Multicert - Serviços de Certificação Electrónica, S.A. was sold, resulting in a capital gain of 707,047 Euros, recorded in the caption Gains/losses in subsidiary, associated companies and joint ventures.

Other investments

Structured entities

Other investments
In September 2020, the investment in Tagus Park was sold, resulting in a capital gain of 28,507 Euros, recorded
in the caption Gains/losses in subsidiary, associated companies and joint ventures.
Structured entities
Additionally, considering the requirements of IFRS 10, the Group's consolidation perimeter includes the
following structured entities:
Name Constitution Year Place of issue % Economic Interest Consolidation Method
Ulisses Finance No.1 ()
Chaves Funding No.8 (
)
2017
2019
Portugal
Portugal
12.2%
100%
Full
Full

The main impacts of the consolidation of these structured entities on the Group's accounts are the following:

Ulisses Finance No.1 (*) 2017 Portugal 12.2% Full
The main impacts of the consolidation of these structured entities on the Group's accounts are the following:
31.12.2019 30.09.2020
Cash and cash equivalents 7,730,012 8,640,686

Changes in the consolidation perimeter

In the year ended 31 December 2019, the consolidation perimeter was changed following the acquisition of 321 Crédito – Instituição Financeira de Crédito, S.A..

During the nine-month period ended 30 September 2020, there were no changes in the consolidation perimeter.

8. Debt securities

As at 31 December 2019 and 30 September 2020, the caption Debt securities, in the Group, showed the following composition:

31.12.2019 30.09.2020
Non-current
Financial assets at fair value through other
comprehensive income (1)
Government bonds 528,420 11,491,862
Bonds issued by other entities - 7,431,799
528,420 18,923,661
Financial assets at amortised cost
Government bonds 409,886,034 454,851,482
Bonds issued by other entities 14,605,943 3,232,078
Impairment (169,217) (178,503)
424,322,759 457,905,057
424,851,179 476,828,719
Current
Financial assets at fair value through other
comprehensive income (1)
Government bonds 13,727 6,637,344
Bonds issued by other entities - 518,263
13,727 7,155,607
Financial assets at amortised cost
Government bonds 31,536,069 39,101,369
Bonds issued by other entities 14,491 12,478,646
Impairment (4,136) (11,139)
31,546,424 51,568,876
31,560,152 58,724,483
456,411,331 535,553,202
(1) As at 31 December 2019 and 30 September 2020 includes the amount of 225 Euros and 15,530 Euros,
respectively, regarding Accumulated impairment losses.
The analysis of the Financial assets at fair Value through other comprehensive income and the Financial assets
at amortised cost, by remaining maturity, as at 31 December 2019 and 30 September 2020 is detailed as
follows:
31.12.2019
Due within 3 months Current
Over 3 months and less than 1 year
Over 1 year and less than 3 years
Total
Non-current
Over 3 years
Total Total
Financial assets at fair value through other
comprehensive income (1)
Government bonds
National
13,727 - 13,727 528,420 - 528,420 542,147
Foreign - - - - - - -
Bonds issued by other entities
National - - - - - - -
Foreign - - - - - - -
13,727 - 13,727 528,420 - 528,420 542,147
(1) As at 31 December 2019 includes the amount of 225 Euros regarding Accumulated impairment losses.
31.12.2019
Current Non-current
Due within 3 months Over 3 months and less than 1 year Over 1 year and less than 3 years
Total
Over 3 years Total Total
Financial assets at amortised cost
Government bonds
National 4,538,504 4,717,697 9,256,202 41,143,284 236,717,591 277,860,875 287,117,077
Foreign 752,422 21,527,446 22,279,868 34,645,814 97,379,345 132,025,158 154,305,026
Bonds issued by other entities
National 14,491 - 14,491 14,605,943 - 14,605,943 14,620,434
Foreign - - - - - - -
5,305,417 26,245,143 31,550,561 90,395,041 334,096,936 424,491,976 456,042,537
(1) As at 31 December 2019 includes the amount of 225 Euros regarding Accumulated impairment losses.
Due within 3 months Over 3 months and less than 1 year Over 1 year and less than 3 years
Total
Over 3 years Total
Financial assets at amortised cost
Government bonds
National 4,538,504 4,717,697 9,256,202 41,143,284 236,717,591 277,860,875 287,117,077
Foreign 752,422 21,527,446 22,279,868 34,645,814 97,379,345 132,025,158 154,305,026
Bonds issued by other entities
National 14,491 - 14,491 14,605,943 - 14,605,943 14,620,434
Foreign - - - - - - -
5,305,417 26,245,143 31,550,561 90,395,041 334,096,936 424,491,976 456,042,537
Current 30.09.2020
Current 30.09.2020 Non-current Total
Due within 3 months Over 3 months and less than 1 year Total Over 1 year and less than 3 years Over 3 years Total
Financial assets at fair value through other
comprehensive income (1)
Government bonds
National 100,350 6,536,994 6,637,344 6,181,012 5,310,850 11,491,862 18,129,206
Foreign - - - - - - -
Bonds issued by other entities
National 14,618 503,645 518,263 7,431,799 - 7,431,799 7,950,062
Foreign - - - - - - -
CTT –Correios de Portugal, S.A. – Public Company
30.09.2020
Due within 3 months Current
Over 3 months and less than 1 year
Over 1 year and less than 3 years
Total
Non-current
Over 3 years
Total Total
Financial assets at amortised cost
Government bonds
National 6,248,161 12,859,625 19,107,785 28,965,653 243,476,954 272,442,607 291,550,393
Foreign 1,413,770 18,579,813 19,993,583 15,994,760 166,414,114 182,408,875 202,402,458
Bonds issued by other entities
National 9,007,435 3,471,211 12,478,646 3,232,078 - 3,232,078 15,710,724
Foreign - - - - - - -
16,669,365 34,910,650 51,580,015 48,192,492 409,891,068 458,083,560 509,663,574
The impairment losses, for the year ended 31 December 2019 and the nine-month period ended 30
September 2020, are detailed as follows:
31.12.2019
Opening balance Increases Reversals Utilisations Transfers Closing balance
Non-current assets
The impairment losses, for the year ended 31 December 2019 and the nine-month period ended 30
September 2020, are detailed as follows:
31.12.2019
Opening balance Increases Reversals Utilisations Transfers Closing balance
Non-current assets
Financial assets at fair value through other
comprehensive income 504 19 (40,529) (299) 40,529 225
Financial assets at amortised cost 164,379 31,512 (43,292) - 16,618 169,217
164,883 31,531 (83,821) (299) 57,147 169,442
Current assets
Financial assets at fair value through other 127,286 - - (86,757) (40,529) -
comprehensive income
Financial assets at amortised cost 18,447 2,678 (370) - (16,618) 4,136
145,733 2,678 (370) (86,757) (57,147) 4,136
Financial assets at fair value through other
comprehensive income
127,790 19 (40,529) (87,056) - 225
Financial assets at amortised cost 182,826 34,190 (43,662) - -
173,353
310,616 34,209 (84,191) (87,056) - 173,578
30.09.2020
Opening balance Increases Reversals Utilisations Transfers Closing balance
Non-current assets
Financial assets at fair value through other
comprehensive income
225 11,182 (76) - (62) 11,269
Financial assets at amortised cost 173,353 28,591 (12,302) - - 189,641
Regarding the movements in impairment losses of Financial assets at fair value through other comprehensive
income by stages, in the year ended 31 December 2019 and the nine-month period ended 30 September 2020,
31.12.2019 30.09.2020
Stage 1 Stage 1
Opening balance 127,790 225
Change in the accounting standards - -
Change in period:
Increases due to origination and acquisition - 15,411
Changes due to change in credit risk 19 (105)
Decrease due to derecognition repayments and disposals (127,585) -
Write-offs - -
Changes due to update in the institution's methodology for estimation -
-
Foreign exchange and other - -
Impairment - Financial assets at fair value through other
comprehensive income 225 15,530

The reconciliation of accounting movements related to impairment losses is presented below:

CTT –Correios de Portugal, S.A. –
Public Company
The reconciliation of accounting movements related to impairment losses is presented below: 31.12.2019 30.09.2020
Stage 1 Stage 1
Opening balance 127,790 225
Change in the accounting standards - -
Change in period:
ECL income statement change for the period (40,510) 15,305
Stage transfers (net) - -
Disposals - -
Utilisations during the period (87,056) -
Write-offs - -
- -
Write-off recoveries
Foreign exchange and other
Impairment - Financial assets at fair value through other
-
225
-
15,530

For the impairment losses of Financial assets at amortised cost, the movements by stages, in the year ended 31 December 2019 and the nine-month period ended 30 September 2020, they are detailed as follows:

Foreign exchange and other - -
Impairment - Financial assets at fair value through other
For the impairment losses of Financial assets at amortised cost, the movements by stages, in the year ended
31 December 2019 and the nine-month period ended 30 September 2020, they are detailed as follows:
31.12.2019 30.09.2020
Stage 1 Stage 1
Opening balance 182,825 173,353
Change in the accounting standards - -
Change in period:
Increases due to origination and acquisition 13,008 13,764
Changes due to change in credit risk (4,033) 6,661
Decrease due to derecognition repayments and disposals (18,447) (4,136)
Write-offs - -
Changes due to update in the institution's methodology for estimation -
-
Foreign exchange and other - -
Impairment - Financial assets at amortised cost 173,353 189,641

The reconciliation of accounting movements related to impairment losses is presented below:

Write-offs - -
The reconciliation of accounting movements related to impairment losses is presented below:
31.12.2019 30.09.2020
Stage 1 Stage 1
Opening balance 182,825 173,353
Change in the accounting standards - -
Change in period:
ECL income statement change for the period (9,473) 16,289
Stage transfers (net) - -
Disposals - -
Utilisations during the period - -
Write-offs - -
Write-off recoveries - -
-
Foreign exchange and other -

According to the current accounting policy, Banco CTT regularly assesses whether there is objective evidence of impairment in its financial asset portfolios at fair value through other comprehensive income and other financial assets at amortized cost, following the criteria defined in the accounting policies.

9. Other banking financial assets and liabilities

As at 31 December 2019 and 30 September 2020, the Group headings Other banking financial assets and Other banking financial liabilities showed the following composition:

Other banking financial assets
Other banking financial liabilities showed the following composition: As at 31 December 2019 and 30 September 2020, the Group headings Other banking financial assets and
31.12.2019 30.09.2020
Non-current assets
Investments in credit institutions - -
Loans to credit institutions 18,928,416 13,186,231
Impairment (166,249) (4,284)
Other 1,882 2,497
18,764,049 13,184,444
Current assets
Investments in credit institutions 1,650,072 26,000,061
Loans to credit institutions 11,551,960 8,515,381
Impairment (47,303) (23,870)
Other 5,688,014 5,458,903
Impairment (4,182,457) (3,264,470)
14,660,286 36,686,005
33,424,335 49,870,449
Non-current liabilities
Debt securities issued 76,060,295 50,572,083
76,060,295 50,572,083
Current liabilities
Debt securities issued 17,073 10,669
Other 17,970,646 22,172,495
17,987,719 22,183,165
94,048,014 72,755,248

Investments in credit institutions and Loans to credit institutions

Regarding the above-mentioned captions, the scheduling by maturity is as follows:

31.12.2019 30.09.2020
Up to 3 months 3,367,931 19,723,257
From 3 to 12 months 9,834,101 14,792,185
From 1 to 3 years 13,689,301 11,172,651
Over 3 years 5,239,115
32,130,448
2,013,581
47,701,674

Impairment

Impairment
The impairment losses, for the year ended 31 December 2019 and the nine-month period ended 30
September 2020, are detailed as follows:
31.12.2019
Opening balance Increases Reversals Utilisations Transfers Changes in the consolidation
perimeter
Closing balance
Non-current assets
Investments and loans in credit institutions 217,751 91,523 (244,427) - 101,403 - 166,249
217,751 91,523 (244,427) - 101,403 - 166,249
Current assets
Investments and loans in credit institutions 197,018 24,916 (73,229) - (101,403) - 47,303
Other 10,927
207,945
224,755
249,672
(53,534)
(126,763)
-
-
(10,927)
(112,330)
4,011,235
4,011,235
4,182,457
4,229,760
CTT –Correios de Portugal, S.A. – Public Company
30.09.2020
Opening balance Increases Reversals Utilisations Transfers Changes in the consolidation
perimeter
Closing balance
Non-current assets
Investments and loans in credit institutions
166,249 3,429 (31,641) - (133,753) - 4,284
166,249 3,429 (31,641) - (133,753) - 4,284
Current assets
Investments and loans in credit institutions 47,303 19,103 (176,288) - 133,753 - 23,870
Other 4,182,457
4,229,760
32,077
51,179
(950,064)
(1,126,352)
-
-
-
133,753
-
-
3,264,470
3,288,340

Regarding the movements in impairment losses on investments and loans to credit institutions by stages, in the year ended 31 December 2019 and the nine-month period ended 30 September 2020, they are detailed as follows: Stage 1 Stage 1

31.12.2019 30.09.2020
Stage 1 Stage 1
Opening balance 414,769 213,552
Change in the accounting standards - -
Change in period:
Increases due to origination and acquisition 52,737 22,531
Changes due to change in credit risk (64,377) (182,801)
Decrease due to derecognition repayments and disposals (189,576) (25,128)
Write-offs - -
Changes due to update in the institution's methodology for estimation -
-
Foreign exchange and other - -
Impairment 213,552 28,154

The reconciliation of accounting movements related to impairment losses is presented below:

Write-offs - -
The reconciliation of accounting movements related to impairment losses is presented below:
31.12.2019 30.09.2020
Stage 1 Stage 1
Opening balance 414,769 213,552
Change in the accounting standards - -
Change in period:
ECL income statement change for the period (201,217) (185,398)
Stage transfers (net) - -
Disposals - -
Utilisations during the period - -
Write-offs - -
Write-off recoveries - -
Foreign exchange and other - -
Impairment 213,552 28,154
31.12.2019 30.09.2020
Securitisations
76,077,368
50,582,753
76,077,368 50,582,753

Debt securities issued

This caption showed the following composition:

Foreign exchange and other - -
31.12.2019 30.09.2020
Securitisations 76,077,368
76,077,368
50,582,753
50,582,753

As at 31 December 2019 and 30 September 2020 the Debt securities issued are analysed as follows:

CTT –Correios de Portugal, S.A. – Public Company
As at 31 December 2019 and 30 September 2020 the Debt securities issued are analysed as follows:
Issue Issue date 31.12.2019
Maturity date
Remuneration Nominal value Book value
Ulisses Finance No.1 – Class A July 2017 July 2033 Euribor 1M + 85 b.p. 61,938,000 61,963,646
Ulisses Finance No.1 – Class B July 2017 July 2033 Euribor 1M + 160 b.p. 7,000,000 7,004,497
Ulisses Finance No.1 – Class C July 2017 July 2033 Euribor 1M + 375 b.p. 7,100,000 7,109,225
76,038,000 76,077,368
Issue Issue date 30.09.2020
Maturity date
Remuneration Nominal value Book value
Ulisses Finance No.1 – Class A July 2017 July 2033 Euribor 1M + 85 b.p. 36,463,916 36,472,841
Ulisses Finance No.1 – Class B July 2017 July 2033 Euribor 1M + 160 b.p. 7,000,000 7,003,026
Ulisses Finance No.1 – Class C July 2017 July 2033 Euribor 1M + 375 b.p. 7,100,000 7,106,885
50,582,753
30.09.2020
Ulisses Finance No.1 – Class A July 2017 July 2033 Euribor 1M + 85 b.p. 36,463,916 36,472,841
Ulisses Finance No.1 – Class B
Ulisses Finance No.1 – Class C
July 2017
July 2017
July 2033
July 2033
Euribor 1M + 160 b.p.
Euribor 1M + 375 b.p.
7,000,000
7,100,000
7,003,026
7,106,885
The movement of this item in the year ended 31 December 2019 and the nine-month period ended 30
September 2020 is as follows:
31.12.2019
Changes in the
Opening balance consolidation perimeter Issues Repayments Other
movements
Closing balance
Chaves Funding No.7 - 201,660,418 - (201,600,000) (60,418) -
Ulisses Finance No.1 - 101,060,139 - (25,007,517) 24,746 76,077,368
- 302,720,556 - (226,607,517) (35,672) 76,077,368
30.09.2020
Changes in the
Opening balance consolidation Issues Repayments Other Closing balance
perimeter movements
Chaves Funding No.7 - - - - - -
Ulisses Finance No.1 76,077,368 - - (25,086,006) (408,609) 50,582,753
31.12.2019
Opening balance Changes in the
consolidation perimeter
30.09.2020
Opening balance Changes in the
consolidation
perimeter
Issues Repayments Other
movements
Closing balance
Chaves Funding No.7 - - - - - -
Ulisses Finance No.1 76,077,368 - - (25,086,006) (408,609) 50,582,753
50,582,753
76,077,368 - - (25,086,006) (408,609)
The scheduling by maturity regarding this caption is as follows:
31.12.2019
Current Non-current
Due within 3 months Over 3 months and less than 1 year Total Over 1 year and
less than 3 years
Over 3 years Total Total
Opening balance Changes in the
consolidation
perimeter
The scheduling by maturity regarding this caption is as follows:
Current 31.12.2019 Non-current
Due within 3 months Over 3 months and less than 1 year Total Over 1 year and
less than 3 years
Over 3 years Total Total
Securitisations 17,073 -
17,073
-
76,060,295
76,060,295 76,077,368
17,073 -
17,073
-
76,060,295
76,060,295 76,077,368
30.09.2020
Current Non-current
Due within 3 months Over 3 months and less than 1 year Total Over 1 year and
less than 3 years
Over 3 years Total Total
Securitisations 10,669 -
10,669
-
50,572,083
50,572,083 50,582,753

10. Credit to banking clients

As at 31 December 2019 and 30 September 2020, the Group caption Credit to banking clients was detailed as follows:

As at 31 December 2019 and 30 September 2020, the Group caption Credit to banking clients was detailed as
31.12.2019 30.09.2020
Performing loans 884,922,781 1,045,366,622
Mortgage Loans 405,168,238 494,819,980
Auto Loans 469,774,742 542,380,779
Leasings 8,977,360 6,989,913
Overdrafts 1,002,441 1,175,950
Other credits - -
Overdue loans 4,875,990 7,308,360
Overdue loans - less than 90 days 740,614 856,998
Overdue loans - more than 90 days 4,135,376 6,451,362
889,798,770 1,052,674,982
(3,978,200) (13,062,781)
Credit risk impairment
The maturity analysis of the Credit to bank clients as at 31 December 2019 and 30 September 2020 is detailed
as follows:
31.12.2019
Current Non-current
At sight / Undetermined Due within 3 months Over 3 months and less than 1
year
Total Over 1 year and less than 3 years Over 3 years Total Total
Mortgage loans 563 2,963,207 8,424,196 11,387,966 22,801,200 370,979,635 393,780,835 405,168,801
Auto Loans 3,120,988 21,508,729 53,448,350 78,078,067 138,181,295 256,636,368 394,817,663 472,895,730
Leasings 445,221 671,623 1,843,173 2,960,017 3,962,260 2,500,304 6,462,564 9,422,580
Overdrafts 1,682,194 - - 1,682,194 - - - 1,682,194
Other credits 629,465 - - 629,465 - - - 629,465
5,878,431 25,143,559 63,715,719 94,737,709 164,944,755 630,116,307 795,061,062 889,798,770
30.09.2020
Current Non-current Total
At sight / Undetermined Due within 3 months Over 3 months and less than 1 year Total Over 1 year and less than 3 years Over 3 years Total
Mortgage loans 475 3,439,016 10,138,710 13,578,201 27,983,656 453,258,598 481,242,254 494,820,455
Auto Loans 5,243,205 22,519,774 61,608,189 89,371,168 158,140,488 300,112,328 458,252,816 547,623,984
Leasings 455,658 373,862 1,672,651 2,502,172 3,083,680 1,859,720 4,943,400 7,445,571
Overdrafts 2,163,114 - - 2,163,114 - - - 2,163,114
Other credits 621,858 - - 621,858 - - - 621,858
8,484,310 26,332,653 73,419,550 108,236,512 189,207,824 755,230,646 944,438,469 1,052,674,982
The breakdown of this heading by type of rate is as follows:
31.12.2019 30.09.2020
Fixed rate
Floating rate
427,176,016
462,622,754
503,126,034
549,548,948
889,798,770 1,052,674,982
Credit risk impairment (3,978,200) (13,062,781)
31.12.2019 30.09.2020
503,126,034
Fixed rate 427,176,016
Floating rate 462,622,754 549,548,948
889,798,770 1,052,674,982
Credit risk impairment (3,978,200) (13,062,781)
CTT –Correios de Portugal, S.A. – Public Company
As at 31 December 2019 and 30 September 2020, the analysis of this caption by type of collateral, is presented
as follows:
31.12.2019
Performing
Loans
Overdue Loans Gross amount Impairment Net amount
Asset-backed Loans 414,131,534 733,350 414,864,883 (410,314) 414,454,569
Other guaranteed Loans 463,692,443 1,651,366 465,343,809 (1,938,840) 463,404,969
Unsecured Loans 7,098,804 2,491,274 9,590,078 (1,629,045) 7,961,033
884,922,781 4,875,990 889,798,770 (3,978,200) 885,820,570
Performing Loans Overdue Loans 30.09.2020
Gross amount
Impairment Net amount
(1,254,462) 501,776,292
Asset-backed Loans 502,168,991 861,763 503,030,754
Other guaranteed Loans
Unsecured Loans
536,386,941
6,810,690
2,801,798
3,644,800
539,188,738
10,455,490
(7,757,285)
(4,051,034)
531,431,453
6,404,455
Performing
30.09.2020
Performing Loans Overdue Loans Gross amount Impairment Net amount
Asset-backed Loans 502,168,991 861,763 503,030,754 (1,254,462) 501,776,292
Other guaranteed Loans 536,386,941 2,801,798 539,188,738 (7,757,285) 531,431,453
Unsecured Loans 6,810,690 3,644,800 10,455,490 (4,051,034) 6,404,455
1,045,366,622 7,308,360 1,052,674,982 (13,062,781) 1,039,612,200
The credit type analysis of the caption, as at 31 December 2019 and 30 September 2020 is detailed as follows:
31.12.2019
Performing
Loans
Overdue Loans Gross amount Impairment Net amount
Mortgage Loans 405,168,238 563 405,168,801 (94,675) 405,074,126
Auto Loans 469,774,742 3,120,988 472,895,730 (3,339,385) 469,556,345
The credit type analysis of the caption, as at 31 December 2019 and 30 September 2020 is detailed as follows:
31.12.2019
Performing
Loans
Overdue Loans Gross amount Impairment Net amount
Mortgage Loans 405,168,238 563 405,168,801 (94,675) 405,074,126
Auto Loans 469,774,742 3,120,988 472,895,730 (3,339,385) 469,556,345
Leasings 8,977,360 445,221 9,422,580 (99,647) 9,322,933
Overdrafts 1,002,441 679,753 1,682,194 (434,392) 1,247,802
Other credits - 629,465 629,465 (10,101) 619,364
884,922,781 4,875,990 889,798,770 (3,978,200) 885,820,571
30.09.2020
Performing Loans Overdue Loans Gross amount Impairment Net amount
Mortgage Loans 494,819,980 475 494,820,455 (476,922) 494,343,532
Auto Loans 542,380,779 5,243,205 547,623,984 (11,607,290) 536,016,694
Leasings 6,989,913 455,658 7,445,571 (26,429) 7,419,143
Overdrafts 1,175,950 987,164 2,163,114 (890,148) 1,272,966
Other credits - 621,858 621,858 (61,992) 559,865
1,045,366,622 7,308,360 1,052,674,982 (13,062,781) 1,039,612,200
30.09.2020
Performing Loans
Overdue Loans
Gross amount
Impairment
Net amount
Mortgage Loans
494,819,980
475
494,820,455
(476,922)
494,343,532
Auto Loans
542,380,779
5,243,205
547,623,984
(11,607,290)
536,016,694
Leasings
6,989,913
455,658
7,445,571
(26,429)
7,419,143
Overdrafts
1,175,950
987,164
2,163,114
(890,148)
1,272,966
Other credits
-
621,858
621,858
(61,992)
559,865
1,045,366,622
7,308,360
1,052,674,982
(13,062,781)
1,039,612,200
31.12.2019
Performing
Companies
Agriculture, forestry and fishing 1,111,340 8,581 1,119,921 (19,854) 1,100,067
Mining and quarrying 22,559 -
22,559
(130) 22,430
Manufacturing 3,414,359 82,939 3,497,297 (53,265) 3,444,032
Water supply 192,904 5,712 198,615 (5,806) 192,809
Construction 8,289,160 198,054 8,487,214 (46,230) 8,440,985
Wholesale and retail trade 5,370,786 654,597 6,025,382 (41,074) 5,984,309
Transport and storage 1,459,131 27,086 1,486,217 (35,098) 1,451,119
Accommodation and food service activities 1,969,233 15,598 1,984,831 (40,979) 1,943,852
Information and communication 347,009 1,459 348,467 (2,804) 345,663
Financial and insurance activities 167,845 702 168,547 (2,503) 166,044
Real estate activities 1,788,935 10,730 1,799,665 (12,427) 1,787,238
Professional, scientific and technical activities 1,107,319 7,105 1,114,424 (12,141) 1,102,283
Administrative and support service activities 1,611,610 289,475 1,901,084 (19,749) 1,881,336
Education 648,410 997 649,407 (4,634) 644,773
Human health services and social work activities 876,026 851 876,878 (14,683) 862,195
Arts, entertainment and recreation 478,756 2,074 480,830 (9,266) 471,564
Other services 14,038,952 34,985 14,073,937 (106,888) 13,967,049
Individuals
Mortgage Loans 405,168,238 563 405,168,801 (94,675) 405,074,126
Consumer Loans 436,860,210 3,534,481 440,394,691 (3,455,994) 436,938,697
884,922,781 4,875,989 889,798,770 (3,978,200) 885,820,570
CTT –Correios de Portugal, S.A. – Public Company
30.09.2020
Performing Loans Overdue Loans Gross amount Impairment Net amount
Companies
Agriculture, forestry and fishing 1,260,050 15,086 1,275,135 (40,714) 1,234,422
Mining and quarrying 130,440 0 130,440 (1,337) 129,104
Manufacturing 2,948,965 159,018 3,107,983 (85,635) 3,022,349
Water supply 156,092 5,712 161,803 (5,840) 155,963
Construction 6,214,827 633,913 6,848,741 (177,038) 6,671,703
Wholesale and retail trade 4,648,794 424,303 5,073,097 (18,215) 5,054,882
Transport and storage 1,331,475 21,485 1,352,960 (74,748) 1,278,212
Accommodation and food service activities 1,684,660 18,430 1,703,090 (61,532) 1,641,558
Information and communication 269,746 2,088 271,834 (2,854) 268,980
Financial and insurance activities 157,662 1,461 159,124 (3,236) 155,888
Real estate activities 1,437,266 11,450 1,448,716 (19,190) 1,429,526
Professional, scientific and technical activities 940,773 6,983 947,756 (23,661) 924,094
Administrative and support service activities 1,406,381 290,563 1,696,944 (80,269) 1,616,675
Public administration and defence, compulsory social security 17,453 - 17,453 (185) 17,268
Education 588,655 1,005 589,660 (10,810) 578,850
Human health services and social work activities 810,491 3,800 814,292 (33,140) 781,152
Arts, entertainment and recreation 430,802 7,829 438,631 (31,700) 406,931
Other services 20,831,074 70,355 20,901,429 (456,525) 20,444,903
Individuals
Mortgage Loans 494,819,980 475 494,820,455 (476,922) 494,343,532
505,281,038 5,634,402 510,915,440 (11,459,230) 499,456,211
Consumer Loans 1,045,366,622 7,308,360 1,052,674,982 (13,062,781) 1,039,612,200
980,153,237
(2,062,682) (5,218,239)
39,336,322 43,437,818
40,207,967
(871,645)
45,300,038
(1,862,221)
11,588,496 16,021,146
12,632,369
(1,043,873)
22,003,468
(5,982,322)
31.12.2019
834,895,752
836,958,434
30.09.2020
985,371,476

The caption Credit to bank clients includes the effect of traditional securitisation operations, through Special Purpose Entities (SPE) and subject to consolidation in accordance with IFRS 10.

The caption credit to bank clients includes the following amounts related to finance leases contracts:

The caption credit to bank clients includes the following amounts related to finance leases contracts:
Amount of future minimum payments
Interest not yet due
Present value
31.12.2019
9,632,194
(654,835)
8,977,360
30.09.2020
7,534,598
(544,685)
6,989,913
Purpose Entities (SPE) and subject to consolidation in accordance with IFRS 10.
The caption Credit to bank clients includes the effect of traditional securitisation operations, through Special

The amount of future minimum payments of lease contracts, by maturity terms, is analysed as follows:

31.12.2019 30.09.2020
Interest not yet due (654,835) (544,685)
The amount of future minimum payments of lease contracts, by maturity terms, is analysed as follows: 31.12.2019 30.09.2020
Due within 1 year
Due between 1 to 5 years
2,532,976
5,835,429
1,955,964
4,575,367
Over 5 years 1,263,789 1,003,268

The analysis of financial leases contracts, by type of client, is presented as follows:

CTT –Correios de Portugal, S.A. – Public Company
The analysis of financial leases contracts, by type of client, is presented as follows:
31.12.2019
30.09.2020
Individuals 1,097,230 955,422
Home 95,072 90,531
Consumer
Others
-
1,002,158
-
864,892
Companies 7,880,129 6,034,491
Equipment
Real Estate
634,577
7,245,552
309,800
5,724,691

Impairment losses

Impairment losses
During the year ended 31 December 2019 and the nine-month period ended 30 September 2020, the
31.12.2019
Opening balance Increases Reversals Utilisations Transfers PPA adjustments Changes in the consolidation
perimeter
Closing balance
Credit to banking clients 225,968 2,298,517 (1,777,703) (469,677) 611,781 (5,446,614) 7,149,174 2,591,450
225,968 2,298,517 (1,777,703) (469,677) 611,781 (5,446,614) 7,149,174 2,591,450
Credit to banking clients 231,556 5,409,498 (2,876,295) (705,364) (611,781) (12,694,345) 12,633,482 1,386,750
movement in the Group under the Accumulated impairment losses caption (Note 13) was as follows:
Non-current assets
Current assets
231,556
457,525
5,409,498
7,708,015
(2,876,295)
(4,653,998)
(705,364)
(1,175,041)
(611,781)
-
(12,694,345)
(18,140,959)
12,633,482
19,782,656
1,386,750
3,978,200
31.12.2019
Opening balance Increases Reversals 30.09.2020
Utilisations
Transfers Other adjustments Changes in the consolidation
perimeter
Closing balance
Non-current assets
Credit to banking clients 2,591,450 6,647,793 (1,007,486) (18,552) 1,064 298,489 - 8,512,757
2,591,450 6,647,793 (1,007,486) (18,552) 1,064 298,489 - 8,512,757
Current assets
Credit to banking clients 1,386,750 3,553,210 (538,496) (9,916) (1,064) 159,540 - 4,550,024
1,386,750 3,553,210 (538,496) (9,916) (1,064)
0
159,540
458,029
-
-
4,550,024
13,062,781
3,978,200 10,201,003 (1,545,983) (28,468)
The impairment losses of Credit to banking clients (increases net of reversals) in the Group for the nine-month
period ended 30 September 2020, amounting to 8,655,020 Euros (1,923,754 Euros at 30 September 2019)
was recorded under the caption Impairment of accounts receivable, net.
Regarding the movements in impairment losses by stages, in the year ended 31 December 2019 and the nine
month period ended 30 September 2020, they are detailed as follows:
Stage 1 31.12.2019
Stage 2
Stage 3 Total
Opening balance 184,341 67,195 205,989 457,525
Change in period:
Increases due to origination and acquisition 2,553,925 305,614 230,886 3,090,425
1,469,995 (49,602) 577,742
Changes due to change in credit risk (842,651)
Changes due to modifications without derecognition - - - -
Decrease due to derecognition repayments and disposals (139,146) (64,702) (410,302) (614,150)
Write-offs - - (1,175,041) (1,175,041)
Changes due to update in the institution's methodology for estimation - - - -
Transfers to:
Stage 1 403,848 (373,530) (30,318) -
Stage 2 (82,928) 121,868 (38,940) -
Stage 3 (14,707) (717,728) 732,435 -
Foreign exchange and other
Impairment
-
2,062,682
62,932
871,644
1,578,765
1,043,873
1,641,697
3,978,200
CTT –Correios de Portugal, S.A. – Public Company
30.09.2020
Stage 1 Stage 2 Stage 3 Total
Opening balance 2,062,682 871,644 1,043,873 3,978,200
Change in period:
Increases due to origination and acquisition 1,630,658 442,421 216,089 2,289,168
Changes due to change in credit risk 1,372,349 1,133,164 4,421,576 6,927,089
Changes due to modifications without derecognition - - - -
Decrease due to derecognition repayments and disposals (163,815) (31,607) (365,815) (561,237)
Write-offs - - (28,468) (28,468)
Changes due to update in the institution's methodology for estimation - - - -
Transfers to:
Stage 1 436,253 (352,195) (84,058) -
Stage 2 (126,350) 236,602 (110,252) -
Stage 3 (35,849) (607,204) 643,053 -
Foreign exchange and other 42,311 169,395 246,324 458,030
Impairment 5,218,239 1,862,221 5,982,322 13,062,781
- - (720,935) (720,935)
Transfers to:
Stage 1 436,253 (352,195) (84,058) -
Stage 2 (126,350) 236,602 (110,252) -
Stage 3 (35,849) (607,204) 643,053 -
Foreign exchange and other 42,311 169,395 246,324 458,030
The reconciliation of accounting movements related to impairment losses is presented below:
Stage 1 31.12.2019
Stage 2
Stage 3 Total
Opening balance 184,341 67,195 205,989 457,525
Change in period:
ECL income statement change for the period 1,572,128 1,710,907 (229,018) 3,054,017
Stage transfers (net) 306,213 (969,390) 663,177 -
Disposals - - - -
Utilisations during the period - - - -
Write-offs - - (1,175,041) (1,175,041)
Write-off recoveries - - - -
Foreign exchange and other - 62,932 1,578,765 1,641,697
Impairment 2,062,682 871,644 1,043,873 3,978,200
30.09.2020
Stage 1 Stage 2 Stage 3 Total
Opening balance 2,062,682 871,644 1,043,873 3,978,200
Change in period:
ECL income statement change for the period 2,839,192 1,543,978 4,271,850 8,655,020
30.09.2020
Opening balance 2,062,682 871,644 1,043,873 3,978,200
Change in period:
ECL income statement change for the period 2,839,192 1,543,978 4,271,850 8,655,020
Stage transfers (net) 274,054 (722,797) 448,743 -
Disposals - - - -
Utilisations during the period - - - -
Write-offs - - (28,468) (28,468)
Write-off recoveries - - - -
Foreign exchange and other 42,311 169,395 246,324 458,030
5,218,239 1,862,221 5,982,322 13,062,781

11. Deferrals

As at 31 December 2019 and 30 September 2020, the Deferrals included in current assets and current and non-current liabilities of the Group showed the following composition:

CTT –Correios de Portugal, S.A. – Public Company
31.12.2019 30.09.2020
Assets deferrals
Current
Rents payable 1,391,768 1,567,886
Meal allowances 1,486,218 1,451,792
Other 4,427,275 5,472,128
7,305,261 8,491,806
Liabilities deferrals
Non-current
Investment subsidy 294,490 286,089
294,490 286,089
Current
Investment subsidy 11,201 11,201
Contratual liabilities 1,533,212 1,411,762
Other 1,910,064 1,366,661
3,454,477 2,789,624
3,748,967 3,075,713

The variation in the caption Other assets deferrals essentially results from the renewal of software license contracts and insurance contracts.

The caption Contractual liabilities results from the application of IFRS 15 - Revenue from Contracts with Customers and stands for the amount already invoiced but not yet recognised as revenue because the performance obligations have not yet been met as recommended by the standard.

The "Contractual liabilities" recognised by the Group essentially refer to values related to stamps and prepaid postage of priority mail in the amount of 852,129 Euros (1,028,940 Euros on 31 December 2019 and to objects invoiced and not delivered on 30 September 2020 in the express segment, in the amount of 559,633 Euros (504,272 Euros as of 31 December 2019), whose revenue is recognised upon delivery in the following month.

The revenue recognised by the Group in the period, included in the balance of Contractual liabilities at the beginning of the period amounted to 1,397,729 Euros.

No "Assets resulting from contracts" associated with the application of IFRS 15 - Revenue from contracts with customers were recognised.

12. Cash and cash equivalents

As at 31 December 2019 and 30 September 2020, cash and cash equivalents correspond to the value of cash, sight deposits, term deposits and cash investments on the monetary market, net of bank overdrafts and equivalent short-term bank financing, and is detailed as follows:

CTT –Correios de Portugal, S.A. –
Public Company
31.12.2019 30.09.2020
Cash 59.266.424 97.385.310
Slight deposits 182.192.757 120.939.618
Demand deposits at Bank of Portugal 29.497.627 86.264.424
Deposits in other credit institutions 107.376.274 27.004.545
Term deposits 64.662.643 53.972.531
Cash and cash equivalents (Balance sheet) 442.995.724 385.566.428
Bank overdrafts - -
Sight deposits at Bank of Portugal (25.924.034) (15.438.500)
Outstanding checks / Checks clearing (2.226.045) (4.947.068)
Impairment of slight and term deposits 19.924 19.486
Cash and cash equivalents (Cash flow statement) 414.865.569 365.200.346

In accordance with the provisions of Regulation (EU) No. 1358/2011 of European Central Bank of 14 December 2011, the minimum cash requirements kept as demand deposits at Bank of Portugal amounts to 1% of deposits and other liabilities.

Therefore, the item Demand deposits at Bank of Portugal includes, as at 30 September 2020, a total amount of demand deposits of 86,264,424 Euros, of which 15,438,500 Euros were allocated to the fulfilment of the above mentioned mandatory minimum cash requirements at Banco de Portugal.

Impairment

In the scope of IFRS 9 – Financial instruments the Group has begun to recognised impairment on sight and term deposits as well as on investments in credit institutions. Therefore, in the year ended 31 December 2019 and the nine-month period ended 30 September 2020, the movement recorded under the caption "Impairment of sight and term deposits" (Note 13) related to the Group is detail as follows: Opening balance Increases Reversals Utilisations Closing balance Sight and term deposits 21,295 5,351 (6,723) - 19,924 21,295 5,351 (6,723) - 19,924

31.12.2019
Opening balance Increases Reversals Utilisations Closing balance
Sight and term deposits 21.295 5.351 (6.723) $\overline{\phantom{a}}$ 19.924
21.295 5.351 (6, 723) - 19,924
sight and term deposits" (Note 13) related to the Group is detail as follows:
31.12.2019
30.09.2020
Opening balance Increases Reversals Utilisations Closing balance
Sight and term deposits 19,924 3,131 (3,568) - 19,486
19,924 3,131 (3,568) - 19,486

The impairment losses (increases net of reversals) of sight and term deposits in the Group for the nine-month period ended 30 September 2020, amounting to (438) Euros ((1,126) Euros at 30 September 2019) was recorded under the heading Impairment of accounts receivable, net.

13. Accumulated impairment losses

During the year ended 31 December 2019 and the nine-month period ended 30 September 2020, the following movements occurred in the Group's impairment losses:

CTT –Correios de Portugal, S.A. –
Public Company
31.12.2019
Changes in the consolidation
Opening balance
Increases
Reversals
Utilisations
Transfers
PPA adjustments
Closing balance
perimeter
Non-current assets
Tangible fixed assets
24,256
-
(83)
-
-
-
-
24,173
Investment properties
1,243,502
-
(494,358)
-
-
-
-
749,144
1,267,758
-
(494,442)
-
-
-
-
773,316
Debt securities
164,883
31,531
(83,821)
(299)
57,147
-
-
169,441
Other non-current assets
1,982,890
-
-
-
116,906
-
-
2,099,796
Credit to banking clients
225,968
2,298,517
(1,777,703)
(469,674)
611,781
7,149,174
(5,446,614)
2,591,449
Other banking financial assets
217,751
91,523
(244,428)
-
101,403
-
-
166,249
2,591,492
2,421,571
(2,105,952)
(469,973)
887,237
7,149,174
(5,446,614)
5,026,935
3,859,250
2,421,571
(2,600,394)
(469,973)
887,237
7,149,174
(5,446,614)
5,800,251
Current assets Accounts receivable
33,436,621
7,204,092
(766,236)
(1,892,645)
-
-
-
37,981,832
Credit to banking clients
231,556
5,409,498
(2,876,295)
(705,365)
(611,781)
12,633,482
(12,694,345)
1,386,750
Debt securities
145,733
2,678
(370)
(86,758)
(57,147)
-
-
4,136
Other current assets
7,516,988
1,585,794
(100,275)
(554,795)
(105,979)
-
-
8,341,734
Other banking financial assets
207,945
249,671
(126,763)
-
(112,330)
4,011,236
-
4,229,759
Slight and term deposits
21,295
5,352
(6,723)
-
-
-
-
19,923
41,560,139
14,457,085
(3,876,662)
(3,239,562)
(887,237)
16,644,718
(12,694,345)
51,964,134
Non-current assets held for sale
-
9
(3,059)
-
-
187,659
-
184,609
-
9
(3,059)
-
-
187,659
-
184,609
Merchandise
1,824,111
313,018
(1,129)
(19,695)
-
-
-
2,116,305
Raw, subsidiary and consumable
633,526
91,662
-
-
-
-
-
725,188
2,457,637
404,680
(1,129)
(19,695)
-
-
-
2,841,493
44,017,776
14,861,773
(3,880,850)
(3,259,257)
(887,237)
16,832,377
(12,694,345)
54,990,236
47,877,025
17,283,344
(6,481,244)
(3,729,231)
-
23,981,551
(18,140,959)
60,790,487
30.09.2020
perimeter
Changes in the consolidation
Opening balance
Increases
Reversals
Utilisations
Transfers
Other movements
PPA adjustments
Closing balance
Non-current assets - -
-
- - - 24,172
Tangible fixed assets
24,172
-
30.09.2020
Opening balance Increases Reversals Utilisations Transfers Changes in the consolidation
perimeter
Other movements PPA adjustments Closing balance
Non-current assets
Tangible fixed assets 24,172 - - -
-
- - - 24,172
Investment properties 749,144 - (80,739) -
-
- - - 668,405
773,316 - (80,739) -
-
- - - 692,577
Debt securities 169,441 38,093 (11,656) -
(6,107)
- - - 189,771
Other non-current assets 2,099,796 - - -
398,684
- - - 2,498,480
Credit to banking clients 2,591,449 6,647,793 (1,007,486) (18,552) 1,064 - 298,489 - 8,512,757
Other banking financial assets 166,249 3,429 (31,641) -
(133,753)
- - - 4,284
5,026,935 6,689,314 (1,050,783) (18,552) 259,889 - 298,489 - 11,205,292
5,800,251 6,689,314 (1,131,522) (18,552) 259,889 - 298,489 - 11,897,868
Current assets Accounts receivable
37,981,832 3,994,509 (925,763) (1,097,022) 624 - - - 39,954,180
Credit to banking clients 1,386,750 3,553,210 (538,497) (9,915) (1,064) - 159,540 - 4,550,024
Debt securities 4,136 5,908 (751) -
6,107
- - - 15,400
Other current assets 8,341,734 1,711,903 (68,735) (49,822) 156,270 - - - 10,091,349
Other banking financial assets 4,229,759 51,179 (1,126,352) -
133,753
- - - 3,288,339
Slight and term deposits 19,923
51,964,134
3,131
9,319,840
(3,567)
(2,663,666)
(1,156,759) -
-
295,689
-
-
-
159,540
-
-
19,486
57,918,778
Non-current assets held for sale 184,609 80,219 - -
-
- - - 264,828
184,609 80,219 - -
-
- - - 264,828
Merchandise 2,116,305 448,373 - (104,705) - - - - 2,459,973
Raw, subsidiary and consumable 725,188 17,840 (7,310) (2,255) - - - - 733,463
2,841,493 466,213 (7,310) (106,960) - - - - 3,193,436
54,990,236 9,866,272 (2,670,976) (1,263,719) 295,689 - 159,540 - 61,377,042
16,555,586 (3,802,499) (1,282,271) 555,579 - 458,029 - 73,274,911

As at 30 September 2020, the Group review the expected credit losses ("ECL") to be applied to amounts receivable and bank deposits, with reformulation of the risk parameters in order to reflect in the forwardlooking component the economic deterioration resulting from the situation of COVID-19, considering for this purpose the combination of the projected changes in unemployment rate and GDP. This revision of the parameters had an impact of around €3.2m in the consolidated accounts of the Group.

14. Equity

As at 30 September 2020, the Company share capital was composed of 150,000,000 shares with the nominal value of 0.50 Euros each. The share capital is fully underwritten and paid-up.

As at 31 December 2019 and 30 September 2020 the Company's shareholders with greater than or equal to 2% shareholdings, according to the information reported, are as follows:

CTT –Correios de Portugal, S.A. – Public Company
31.12.2019
Shareholder No. of shares % Nominal value
Manuel Champalimaud, SGPS, S.A. (1) 19,271,134 12.847% 9,635,567
Manuel Carlos de Melo Champalimaud 353,185 0.235% 176,593
Manuel Carlos de Melo Champalimaud (1) Total 19,624,319 13.083% 9,812,160
GreenWood Builders Fund I, LP (2) 8,759,082 5.839% 4,379,541
GreenWood Investors LLC(2) Total 8,759,082 5.839% 4,379,541
Global Portfolio Investments, S.L. (3) 8,492,745 5.662% 4,246,373
Indumenta Pueri, S.L. (3) Total 8,492,745 5.662% 4,246,373
Norges Bank Total 5,834,490 3.890% 2,917,245
BlackRock, Inc.(4) Total 4,496,864 2.998% 2,248,432
BBVA Asset Management, SA SGIIC (5) Total 3,495,499 2.330% 1,747,750
Wellington Management Group LLP(6) Total 3,321,219 2.214% 1,660,610
BPI Gestão de Activos (7) Total 3,044,307 2.030% 1,522,154
CTT, S.A. (own shares) (8) Total 1 0.000% 1
Other shareholders Total 92,931,474 61.954% 46,465,737
Total 150,000,000 100.000% 75,000,000

(1) Includes 19,146,815 shares directly held by Manuel Champalimaud, SGPS, S.A. and 124,319 shares held by the members of its Board of Directors, of which Duarte Palma Leal Champalimaud, non-executive member of the Board of Directors of CTT, is Vice-Chairman. Qualified shareholding directly and indirectly attributable to Manuel Carlos de Melo Champalimaud.

  • (2) GreenWood Investors, LLC, of which Steven Wood, Non-Executive member of the Board of Directors of CTT, is a Managing Member exercises the voting rights not in its own name but on behalf of the fund GreenWood Builders Fund I, LP as its management company. The full chain of controlled undertakings through which the voting rights are held includes GreenWood Investors, LLC and GreenWood Performance Investors, LLC.
  • (3) Global Portfolio Investments, S.L. is controlled by Indumenta Pueri, S.L..
  • (4) The full chain of undertakings controlled by BlackRock, Inc. and through which the voting rights and/or the financial instruments are effectively held is shown as attachment to the qualifying holding press release of 14 November 2019 and available on CTT website (www.ctt.pt).
  • (5) BBVA Asset Management, SA, SGIIC exercises the voting rights not in its own name but on behalf of the funds BBVA BOLSA FI, BBVA BOLSA EURO FI, BBVA BOLSA EUROPA FI and BBVA BOLSA PLUS FI as their management company. Cidessa Uno, SL is the direct controlling entity of BBVA Asset Management, SA, SGIIC.
  • (6) The full chain of controlled undertakings through which the voting rights are held is shown as attachment to the qualifying holding press release of 2 December 2019 and available on CTT website (www.ctt.pt).
  • (7) is holding corresponds to the number of shares held by Portuguese securities investment funds managed by BPI Gestão de Activos, as well as held by portfolios regarding which BPI Gestão de Activos Fundos carries out the discretionary management.
  • (8) On 31 January 2017 and in execution of the Remuneration Committee's approved remuneration policy for the 2014-2016 term of office and the Company's Executive Director Share Award Plan approved by the General Meeting held on 5 May 2015, a total of 600,530 own shares representing 0.400% of the share capital was awarded to the Company's Executive Directors, as long-term variable remuneration. At the present date, CTT holds thus 1 own share corresponding to 0.000% of the share capital and with the nominal value of €0.50; the rights inherent to this share remain suspended pursuant to article 324 of the Portuguese Companies Code.
CTT –Correios de Portugal, S.A. – Public Company
30.09.2020
Shareholder No. of shares % Nominal value
Manuel Champalimaud, SGPS, S.A. (1) 19,330,084 12.887% 9,665,042
Manuel Carlos de Melo Champalimaud 353,185 0.235% 176,593
Manuel Carlos de Melo Champalimaud (1) Total 19,683,269 13.122% 9,841,635
Global Portfolio Investments, S.L. (2) 15,057,937 10.039% 7,528,969
Indumenta Pueri, S.L. (2) Total 15,057,937 10.039% 7,528,969
GreenWood Builders Fund I, LP (3) 10,020,000 6.680% 5,010,000
GreenWood Investors LLC(3) Total 10,020,000 6.680% 5,010,000
Norges Bank Total 7,581,206 5.054% 3,790,603
BBVA Asset Management, SA SGIIC (4) Total 3,495,499 2.330% 1,747,750
BPI Gestão de Activos (5) Total 3,044,307 2.030% 1,522,154
CTT, S.A. (own shares) (6) Total 1 0.000% 1
Other shareholders Total 91,117,781 60.745% 45,558,891
Total 150,000,000 100.000% 75,000,000

(1) Includes 19,246,815 shares directly held by Manuel Champalimaud, SGPS, S.A. and 83,269 shares held by the members of its Board of Directors, of which Duarte Palma Leal Champalimaud, non-executive member of the Board of Directors of CTT, is Vice-Chairman. Qualified shareholding directly and indirectly attributable to Manuel Carlos de Melo Champalimaud.

  • (2) Global Portfolio Investments, S.L. is controlled by Indumenta Pueri, S.L..
  • (3) GreenWood Investors, LLC, of which Steven Wood, Non-Executive member of the Board of Directors of CTT, is a Managing Member exercises the voting rights not in its own name but on behalf of the fund GreenWood Builders Fund I, LP as its management company. The full chain of controlled undertakings through which the voting rights are held includes GreenWood Investors, LLC and GreenWood Performance Investors, LLC.
  • (4) BBVA ASSET MANAGEMENT, SA, SGIIC exercises the voting rights not in its own name but on behalf of the funds BBVA BOLSA FI, BBVA BOLSA EURO FI, BBVA BOLSA EUROPA FI and BBVA BOLSA PLUS FI as their management company. Cidessa Uno, SL is the direct controlling entity of BBVA ASSET MANAGEMENT, SA, SGIIC..
  • (5) This holding corresponds to the number of shares held by Portuguese securities investment funds managed by BPI Gestão de Activos, as well as held by portfolios regarding which BPI Gestão de Activos Fundos carries out the discretionary management.
  • (6) On 31 January 2017 and in execution of the Remuneration Committee's approved remuneration policy for the 2014-2016 term of office and the Company's Executive Director Share Award Plan approved by the General Meeting held on 5 May 2015, a total of 600,530 own shares representing 0.400% of the share capital was awarded to the Company's Executive Directors, as long-term variable remuneration. At the present date, CTT holds thus 1 own share corresponding to 0.000% of the share capital and with the nominal value of €0.50; the rights inherent to this share remain suspended pursuant to article 324 of the Portuguese Companies Code.

15. Own shares, Reserves, Other changes in equity and Retained earnings

Own shares

The commercial legislation regarding own shares requires that a non-distributable reserve must be created for the same amount of the acquisition price of such shares. This reserve is not available for distribution while the shares stay in the Company's possession. In addition, the applicable accounting standards determine that the gains or losses obtained with the sale of such shares are recognised in reserves.

As at 30 September 2020, CTT held 1 own share, with a nominal value of 0.50€, being all the inherent rights suspended pursuant to article 324 of the Portuguese Companies Code.

Own shares held by CTT are within the limits established by the Articles of Association of the Company and by the Portuguese Companies Code. These shares are recorded at acquisition cost.

Reserves

CTT –Correios de Portugal, S.A. – Public Company
Reserves
As at 31 December 2019 and 30 September 2020, the Group heading Reserves showed the following
composition:
Legal reserves Own shares reserves 31.12.2019
Fair Value
reserves
Other reserves Total
Opening balance
Assets fair value
15,000,000
-
8
-
270
15,720
50,836,597
-
65,836,875
15,720
31.12.2019
Legal reserves Own shares reserves 30.09.2020
Fair Value
Other reserves Total
reserves
Opening balance 15,000,000 8 15,990 50,836,597 65,852,595
Assets fair value - - 436,057 - 436,057

Legal reserves

The commercial legislation establishes that at least 5% of the annual net profit must be allocated to reinforce the legal reserve, until it represents at least 20% of the share capital. This reserve is not distributable except in the event of the liquidation of the Company but may be used to absorb losses after all the other reserves have been depleted or incorporated in the share capital.

Own shares reserve (CTT, S.A.)

As at 30 September 2020, this caption includes the amount of 8 Euros related to the creation of an unavailable reserve for the same amount of the acquisition price of the own shares held.

Other reserves

This heading records the profits transferred to reserves that are not imposed by the law or articles of association, nor constituted pursuant to contracts signed by the Company.

Retained earnings

During the year ended 31 December 2019 and the nine-month period ended 30 September 2020, the following movements were made in the Group heading Retained earnings:

This heading records the profits transferred to reserves that are not imposed by the law or articles of
association, nor constituted pursuant to contracts signed by the Company.
During the year ended 31 December 2019 and the nine-month period ended 30 September 2020, the
following movements were made in the Group heading Retained earnings:
31.12.2019 30.09.2020
Opening balance 4,378,984 10,867,301
Application of the net profit of the prior year 21,499,271 29,196,933
Distribution of dividends (15,000,000) -
Changes to accounting polices - -
Adjustments from the application of the equity method (10,954) (6,697)
Other movements - (46,047)

Other changes in equity

The actuarial gains/losses associated to post-employment benefits, as well as the corresponding deferred taxes, are recognised in this heading.

Thus, for the year ended 31 December 2019 and the nine-month period ended 30 September 2020, the movements occurred in this heading, in the Group, were as follows:

Thus, for the year ended 31 December 2019 and the nine-month period ended 30 September 2020, the
movements occurred in this heading, in the Group, were as follows:
31.12.2019 30.09.2020
Opening balance (30,993,430) (49,744,144)
Actuarial gains/losses
Tax effect (Note 25)
(25,769,253)
7,018,539
-
-

16. Dividends

According to the dividend distribution proposal included in the 2018 Annual Report, at the General Meeting of Shareholders, which was held on 23 April 2019, a dividend distribution of 15,000,000 Euros, corresponding to a dividend per share of 0.10 Euros, regarding the financial year ended 31 December 2018 was proposed and approved. The dividend amount assigned to own shares was transferred to Retained earnings, totalling 0.10 Euros.

At the General Meeting of Shareholders, which was held on 29 April 2020, the non-distribution of dividends regarding the year ended 31 December 2019 was proposed and approved. The net income in the amount of 29,196,933 Euros was transferred to retained earnings.

17. Earnings per share

During the periods ended 30 September 2019 and 30 September 2020, the earnings per share were calculated as follows:

Earnings per share
During the periods ended 30 September 2019 and 30 September 2020, the earnings per share were calculated
30.09.2019 30.09.2020
Net income for the period 22,852,183 4,329,479
Average number of ordinary shares 149,999,999 149,999,999
Earnings per share
Basic 0.15 0.03
Diluted 0.15 0.03
30.09.2019 30.09.2020
Shares issued at begining of the period 150,000,000 150,000,000
Own shares effect 1 1

The average number of shares is detailed as follows:

Earnings per share
The average number of shares is detailed as follows: 30.09.2019 30.09.2020
150,000,000 150,000,000
Shares issued at begining of the period
Own shares effect
1 1

The basic earnings per share are calculated dividing the net profit attributable to equity holders of the parent company by the average ordinary shares, excluding the average number of own shares held by the Group.

As at 30 September 2020, the number of own shares held is 1 and its average number for the year ended 30 September 2020 is also 1, reflecting the fact that no acquisitions or sales/attribution have occurred in the given period.

There are no dilutive factors of earnings per share.

18. Debt

As at 31 December 2019 and 30 September 2020, Debt of the Group showed the following composition:

CTT –Correios de Portugal, S.A. – Public Company
31.12.2019 30.09.2020
Non-current liabilities
Bank loans 81,702,538 74,897,593
Lease liabilities 66,895,396 76,171,697
148,597,934 151,069,290
Current liabilities
Bank loans 9,749,470 16,849,643
Lease liabilities 17,064,097 19,522,862
26,813,567 36,372,505
175,411,501 187,441,795

Bank loans and other loans

December 2019: 1.25% and 1.875%).
Bank loans and other loans
As at 31 December 2019 and 30 September 2020, the details of the Group bank loans were as follows:
31.12.2019 30.09.2020
Amount used Amount used
Limit Current Non-current Limit Current Non-current
Bank loans
11,250,000 9,749,470 - 11,250,000 9,749,643 -
- 46,891,381 - 7,250,000 40,029,480
Millennium BCP - 34,868,113
BBVA / Bankinter 75,000,000
Novo Banco - - 34,811,157 -
Banco Montepio
BIM - (Mozambique)
-
44,870
-
-
-
-
25,000,000
40,928
-
-
-
-
Other loans
BIM - (Mozambique)
- - - - - -

On 27 September 2017, a financing contract between CTT and BBVA and Bankinter was signed, for an initial period of 5 years and for a total amount of 90 million Euros, with the possibility of using the funds until September 2018. As no amount was used until the mentioned date, the contract was renegotiated on 27 September 2018, having the total amount been altered to 75 million Euros, while maintaining the one-year term for the use of the funds. Regarding 31 December 2018, the amount of 25 million Euros was used, presented in the balance sheet net of commission in the amount of 24,276,250 Euros. As at 30 September 2020 the referred amount corresponded to 47,279,480 Euros. By a company decision, the remaining available amount was not used.

On 22 April 2019, a simple credit agreement was signed between CTT and Novo Banco for a period of 60 months, with a grace period of two years, and may be extended for a period of 24 months, for a total amount of 35 million Euros. Regarding 30 September 2020, the 35 million Euros were used and are presented in the balance sheet net of commission in the amount of 34,868,113 Euros.

On 21 May 2020, a Commercial Paper Issue Placement Agreement was signed in the maximum amount of 25 million Euros, with a term of 3 years, renewable for the same period. As of 30 September 2020, no amount was used.

Bank loans obtained are subject to compliance with financial covenants, namely clauses of Cross default, Negative Pledge and Assets Disposal's limits. Additionally, the loans obtained also require compliance with rations of Net Debt over EBITDA and financial autonomy. Compliance with financial covenants is regularly monitored by the Group and is measured by counterparties on an annual basis based on the Financial Statements as at 31 December.

Lease Liabilities

The Group presents lease liabilities which future payments, undiscounted and discounted amounts presented in the financial position, are detailed as follows:

The Group presents lease liabilities which future payments, undiscounted and discounted amounts presented
in the financial position, are detailed as follows:
31.12.2019 30.09.2020
Due within 1 year 20,168,630 27,409,892
Due between 1 to 5 years 63,131,546 65,160,141
Over 5 years 14,737,518 20,687,828
Total undiscounted lease liabilities 98,037,694 113,257,860
Current 17,064,097 19,522,862
Non-current 66,895,396 76,171,697
Lease liabilities included in the statement of financial position 83,959,493 95,694,559
The amounts recognised in the income statement are detailed as follows:
30.09.2019 30.09.2020
Lease liabilities interests (note 24) 2,785,371 2,483,170
Variable payments not included in the measurament of the lease liability 1,978,235 2,314,591

The amounts recognised in the income statement are detailed as follows:

30.09.2019 30.09.2020
The amounts recognised in the Cash flow statement are as follows: 30.09.2019 30.09.2020

The amounts recognised in the Cash flow statement are as follows:

30.09.2019 30.09.2020

The movement in the rights of use underlying these lease liabilities can be analysed in note 4.

19. Provisions, Guarantees provided, Contingent liabilities and commitments

Provisions

19. Provisions, Guarantees provided,
Contingent liabilities and commitments
Provisions
For the year ended 31 December 2019 and the nine-month period ended 30 September 2020, in order to face
legal proceedings and other liabilities arising from past events, the Group recognised provisions, which showed
the following movement: 31.12.2019
Opening balance Increases Reversals Utilisations Transfers Changes in the consolidation
perimeter
PPA adjustments Closing balance
Non-current provisions
Litigations 3,149,620 1,975,191 (1,652,175) (691,483) 67,824 - - 2,848,977
Restructuring 1,842,159 100,826 (863,627) (39,610) - - - 1,039,748
Other provisions 9,021,484 210,045 (675,510) (2,942) (67,824) 1,499,282 397,421 10,381,956
Sub-total - caption "Provisions (increases)/reversals"
Restructuring
14,013,263
1,026,902
2,286,062
7,504,481
(3,191,312)
-
(734,035)
(7,852,242)
-
-
1,499,282
-
397,421
-
14,270,681
679,141
Other provisions 979,174 1,826,549 - (120,167) - - - 2,685,556
16,019,339 11,617,093 (3,191,312) (8,706,444) - 1,499,282 397,421 17,635,379
30.09.2020
Opening balance Increases Reversals Utilisations Transfers Changes in the consolidation
perimeter
Closing balance
Non-current provisions
Litigations 2,848,977 720,150 (511,750) (141,086) (110,610) - 2,805,681
Restructuring 1,039,748 - - - - - 1,039,748
Other provisions 10,381,956 985,918 (271,488) (333,841) 110,610 - 10,873,155
Sub-total - caption "Provisions (increases)/reversals"
14,270,681 1,706,067 (783,237) (474,927) - - 14,718,584
Restructuring
Other provisions
2,685,556 679,141 149,861
794,720
-
-
(703,202)
(671,863)
-
-
-
-
125,800
2,808,413

The net amount between increases and reversals of provisions was recorded in the consolidated income statement under the caption Provisions, net and amounted to (511,271) Euros as at 30 September 2019 and 922,830 Euros as at 30 September 2020.

Litigations

The provisions for litigations were set up to face the liabilities resulting from lawsuits brought against the Group and are estimated based on information from their lawyers as well as on the termination of the mentioned lawsuits. The final amount and the timing of the outflows regarding the provision for litigations depend on the outcome of the respective proceedings.

The reversal of the provision for litigations, in the amount of 1,652,175 Euros as at 31 December 2019 and 511,750 Euros as at 30 September 2020, essentially results from lawsuits whose decision, which was made known in the course of 2019 or 2020, respectively, proved to be favourable to the Group, or, not being favourable, resulted in the condemnation to pay amounts that proved to be lower than the estimated amounts (and reflected in this provision item).

Restructuring

On 19 December 2017, CTT approved an Operational Transformation Plan, which emphasises the purposes of optimising the retail network and reinforcing the HR optimisation programme. Following the maintenance, in 2018 and 2019, on the HR optimisation programme, the provision created for this purpose amounted to 125,800 Euros as at 30 September 2020, in the Group and has been recorded against the caption Staff costs in the income statement. It is expected that this provision will be substantially used in 2020.

The utilisations recorded in the same period regard mainly the payment of indemnities foreseen when the provision was booked as well as the costs incurred with the closing of post offices.

Also, within the scope of the Operational Transformation Plan, in the area of optimisation of the delivery network and mail processing operations, the Group, in the period ended 31 December 2018, created a provision for restructuring in the amount of 1,397,647 Euros which was recognised under "Provisions (increases) / reversals" in the income statement by nature. As at 31 December 2019 following an update/revision of the underlying criteria, the provision, in the Group, amounted to 1,039,748 Euros. As at 30 September 2020 the value has not been changed.

Other provisions

As at 30 September 2020, the provision, in the Group to cover any contingencies relating to labour litigation proceedings not included in the current court proceedings related to remuneration differences and attendance bonuses that can be claimed by workers, amounts to 6,701,284 Euros (6,891,248 Euros as at 31 December de 2019). The amount of the provision corresponds to the Group's best estimate for the outflow, and it is not possible to estimate the expected moment for the outflow as it depends on the moment when proceedings are initiated by the Group's employees.

As at 30 September 2020, a provision is recognised in CTT Expresso branch in Spain to face the notification issued by the Spanish National Commission on Markets and Competition, which has now been the subject of an appeal to the Spanish Audiencia Nacional (National High Court). The amount provisioned, of 1,400,000 Euros, is the result of the evaluation carried out by its legal advisors and the Group is awaiting the outcome of the process.

As at 30 September 2020, in addition to the previously mentioned situations, this heading also includes in the Group:

  • the amount of 71,228 Euros to cover costs of dismantlement of tangible fixed assets and/or removal of facilities and restoration of the site;
  • the amount of 550,000 Euros which arise from the assessment made by the management regarding the possibility of tax contingencies;
  • the amount of 309,007 Euros regarding the liability, recognised in the company CTT Expresso, with a labour legal proceeding;

the amount of 1,952,449 Euros to cover costs of operational vehicles restoration.

Guarantees provided

As at 31 December 2019 and 30 September 2020, the Group had provided bank guarantees to third parties as
Description 31.12.2019 30.09.2020
Contencioso Administrativo da Audiência Nacional (National Audience Administrative Litigation) and
CNMC - Comission Nacional de los Mercados y la Competencia - Espanha (National Commission on
Markets and Competition - Spain)
Autoridade Tributária e Aduaneira (Portuguese Tax and Customs Authority) 3,148,845
8,211,715
3,148,845
2,261,290
PLANINOVA - Soc. Imobiliária, S.A. (Real estate company) 2,033,582 2,033,582
LandSearch, Compra e Venda de Imóveis (Real estate company) 1,792,886 1,792,886
AMBIMOBILIÁRIA- INVESTIMENTOS E NEGÓCIOS, S.A. (Real estate company) - 480,000
O Feliz - Imobiliaria (Real estate company) 381,553 381,553
EUROGOLD (Real estate company) 288,384 288,384
Courts 281,830 275,830
CIVILRIA (Real estate company) - 224,305
TRANSPORTES BERNARDO MARQUES , S.A. - 223,380
TIP - Transportes Intermodais do Porto, ACE (Oporto intermodal transport) 150,000 150,000
Municipalities 118,658 118,658
INCM - Imprensa Nacional da Casa da Moeda (Portuguese Mint and Official Printing Office) 85,056 85,056
Solred (Repsol's fuel cards) 80,000 80,000
EPAL - Empresa Portuguesa de Águas Livres (Multi-municipal System of Water Supply and Sanitation of
the Lisbon Area) 68,895 68,895
Companhia Carris de Ferro de Lisboa, EM, SA (Portuguese Railway company)
ANA - Aeroportos de Portugal (Airports of Portugal)
55,000
34,000
55,000
34,000
EMEL, S.A. (Municipal company managing parking in Lisbon) 26,984 26,984
Águas do Norte (Water Supply of the Northern Region) 23,804 23,804
Other entities 16,144 22,144
Instituto de Gestão Financeira Segurança Social (Social Security Financial Management Institute) 21,557 21,557
Serviços Intermunicipalizados Loures e Odivelas (Inter-municipal Services of Water Supply and Sanitation
of the Loures and Odivelas Areas) 17,000 17,000
Direção Geral do Tesouro e Finanças (Directorate General of Treasury
and Finance)
16,867 16,867
Portugal Telecom, S.A. (Telecommunication Company) 16,658 16,658
Refer (Public service for the management of the national railway network infrastructure) 16,460 16,460
SMAS de Sintra (Services of Water Supply and Sanitation of the city of Sintra) 15,889 15,889
Repsol (Oil and Gas Company) 15,000 15,000
Administração Regional de Saúde - Lisboa e Vale do Tejo (
Regional Health Authority of the Lisbon Area)
13,000 13,000
Lagos em Forma - Gestão desportiva, E.M., S.A. (Municipal company managing sports in Lagos) 11,000 11,000
Águas do Porto, E.M (Services of Water Supply and Sanitation of the city of Porto) 10,720 10,720
ADRA - Águas da Região de Aveiro (Services of Water Supply and Sanitation of the city of Aveiro) 10,475 10,475
SMAS Torres Vedras (Services of Water Supply and Sanitation of the city of Torres Vedras) 9,910 9,910
Promodois (Real estate company)
Consejeria Salud ( Local Health Service/Spain)
6,273
4,116
6,273
4,116
Instituto do Emprego e Formação Profissional (Employment and Professional Training Institute) 3,718 3,719
EMARP - Empresa de Aguas e Resíduos de Portimão (Services of Water Supply and Sanitation of the city of Portimão) 3,100 3,100
IFADAP (National
Support Institute
for Farming
and
Fishing)
1,746 1,746
ADAM - Águas do Alto Minho (Services of Water Supply and Sanitation of theRegion of Alto Minho) 466 466
16,991,290 11,968,552

Guarantees for lease Contracts

According to the terms of some lease contracts of the buildings occupied by the Company's services, at the moment that the Portuguese State ceased to hold the majority of the share capital of CTT, bank guarantees on first demand had to be provided. These guarantees amount to 3,826,468 Euros as at 31 December 2019 and 30 September 2020, in the Group.

CTT Expresso branch in Spain provided a bank guaranty to the Sixth Section of the National Audience Administrative Litigation and to the Spanish National Commission on Markets and Competition ("Comisión Nacional de los Mercados y la Competencia") in the amount of 3,148,845 Euros, while the appeal presented by CTT Expresso branch in Spain in the National Audience in Spain proceeds.

Commitments

As at 31 December 2019 and 30 September 2020, the Group subscribed promissory notes amounting to approximately 43.7 thousand Euros and 35.9 thousand Euros, respectively, for various credit institutions intended to secure complete and timely compliance with the corresponding financing contracts.

The Group also assumed financial commitments (comfort letters) in the amount of 1,170,769 Euros regarding the branch of CTT Expresso in Spain which are still active as at 30 September 2020.

In addition, the Group also assumed commitments relating to real estate rents under lease contracts and rents for other leases.

The Group contractual commitments related to Tangible fixed assets and Intangible assets are detailed respectively in Notes 4 and 5.

20. Accounts payable

As at 31 December 2019 and 30 September 2020, the Group's heading Accounts payable showed the following composition:

As at 31 December 2019 and 30 September 2020, the Group's heading Accounts payable showed the
31.12.2019 30.09.2020
Current
Advances from customers 2,824,160 2,895,687
CNP money orders 87,890,044 89,930,182
Suppliers 76,261,148 75,822,666
Invoices pending confirmation 10,560,107 8,890,979
Fixed assets suppliers 14,189,288 4,173,777
Invoices pending confirmation (fixed assets) 9,543,900 3,111,840
Values collected on behalf of third parties 8,495,311 6,290,521
Postal financial services 153,139,714 128,957,644
Advances regarding disposals 14,108 125,081
Other accounts payable 10,872,886 14,901,936
373,790,665 335,100,314
373,790,665 335,100,314

CNP money orders

The value of CNP money orders refers to the money orders received from the National Pensions Center (CNP), whose payment date to the corresponding pensioners will occur in the month after the closing of the period.

Postal financial services

This heading records mainly the amounts collected related to taxes, insurance, savings and treasury certificates and other money orders, whose settlement date should occur in the month following the end of the period. The decrease seen is mainly due to the significant reduction observed in the subscription of treasury certificates.

21. Banking clients' deposits and other loans

As at 31 December 2019 and 30 September 2020, the composition of the heading Banking clients' deposits and other loans in the Group is as follows:

Banking clients' deposits and other loans
As at 31 December 2019 and 30 September 2020, the composition of the heading Banking clients' deposits
31.12.2019 30.09.2020
Sight deposits 961,771,839 1,134,647,771
Term deposits 169,581,292 158,403,337
Savings deposits 152,214,134 277,702,933
Banking clients' deposits 1,283,567,265 1,570,754,041
Other credit institutions' deposits
Other credit institutions' deposits
37,850,777
37,850,777
-
-

The above-mentioned amounts relate to Banco CTT clients' deposits. Savings deposits are deposits associated with current accounts and which allow the client to obtain a remuneration above the slight deposits, which can be mobilised at any time, with no subscription limit, and it is possible to schedule transfers from and for this account. These deposits are different from term deposits as they have a definite date of constitution and maturity, and the savings accounts are fully mobilizable without penalty on remuneration.

with current accounts and which allow the client to obtain a remuneration above the slight deposits, which can
be mobilised at any time, with no subscription limit, and it is possible to schedule transfers from and for this
account. These deposits are different from term deposits as they have a definite date of constitution and
maturity, and the savings accounts are fully mobilizable without penalty on remuneration.
As at 31 December 2019 and 30 September 2020, the residual maturity of banking client deposits and other
loans, is detailed as follows:
31.12.2019
No defined maturity Due within 3 months Over 3 months and less than 1
year
Over 1 year and
less than 3 years
Over 3 years Total
Sight deposits and saving accounts 1,113,985,973 - - - - 1,113,985,973
Term deposits - 53,164,869 116,416,423 - - 169,581,292
Banking clients' deposits 1,113,985,973 53,164,869 116,416,423 - - 1,283,567,265
Other credit institutions' deposits - 37,850,777 - - - 37,850,777
Other credit institutions' deposits - 37,850,777 - - - 37,850,777
1,113,985,973 53,164,869 116,416,423 - - 1,321,418,042
30.09.2020
Over 1 year and
No defined maturity Due within 3 months Over 3 months and less than 1 less than 3 years Over 3 years Total
Sight deposits and saving accounts 1,412,350,703 - - - - 1,412,350,703
Term deposits - 68,881,854 89,521,483 - - 158,403,337
Banking clients' deposits 1,412,350,703 68,881,854 89,521,483 - - 1,570,754,041
Other credit institutions' deposits - - - - - -
30.09.2020
No defined maturity
Due within 3 months
Over 3 months and less than 1
Over 1 year and
Over 3 years
Total
less than 3 years
Sight deposits and saving accounts 1,412,350,703 - - - - 1,412,350,703
- 68,881,854 89,521,483 - - 158,403,337
Term deposits
Banking clients' deposits 1,412,350,703 68,881,854 89,521,483 - - 1,570,754,041
Other credit institutions' deposits - - - - - -
Other credit institutions' deposits - - - - - -

The caption Other credit institutions' deposits refer to sales transactions with a repurchase agreement by credit institutions abroad.

22. Income taxes receivable /payable

As at 30 September 2020 the caption reflects the difference between the estimated income tax regarding the nine-month period ended 30 September 2020 and the amounts already paid regarding payments on account and additional payments on account.

23. Staff costs

During the periods ended 30 September 2019 and 30 September 2020, the composition of the Group heading Staff Costs was as follows:

During the periods ended 30 September 2019 and 30 September 2020, the composition of the Group heading
30.09.2019 30.09.2020
Remuneration 197,429,060 196,999,058
2,392,805 3,703,602
9,678,075 722,542
Employee benefits
Indemnities
43,695,734 43,152,138
Social Security charges
Occupational accident and health insurance
3,348,841 3,239,963
Social welfare costs
Other staff costs
5,557,609
33,930
3,523,281
100,925

Remuneration

Remuneration
The change in the "Remuneration" caption arises essentially from the combined effects of the workers exits
observed at the end of 2019 under the HR Optimization Program and absenteeism following COVID-19, both
with an impact on the remunerations of 2020.
As at 30 September 2019 and 30 September 2020, the fixed and variable remunerations attributed to the
members of the statutory bodies of CTT, SA, were as follows:
30.09.2019
Company Board of Directors Audit Comittee Remuneration Board General Meeting of Shareholders Total
Short-term remuneration
Fixed remuneration 1,903,141 140,357 41,850 14,000 2,099,348
Annual variable remuneration - - - - -
1,903,141 140,357 41,850 14,000 2,099,348
Long-term remuneration
Defined contribution plan RSP
157,554 - - - 157,554
Long-term variable remuneration 38,160 - - - 38,160
195,714 - - - 195,714
2,098,855 140,357 41,850 14,000 2,295,062
30.09.2020
Company Board of Directors Audit Comittee Remuneration Board General Meeting of Shareholders Total
Short-term remuneration
Long-term remuneration
30.09.2020
Company Board of Directors Audit Comittee Remuneration Board General Meeting of Shareholders Total
Short-term remuneration
Fixed remuneration 1,854,834 121,998 26,960 14,000 2,017,792
Annual variable remuneration - - - - -
1,854,834 121,998 26,960 14,000 2,017,792
Long-term remuneration
Defined contribution plan RSP 199,892 - - - 199,892
Long-term variable remuneration - - - - -
199,892 - - - 199,892
2,054,726 121,998 26,960 14,000 2,217,684

For the year ended 31 December 2019, the amount of 801,968 Euros was recognised as Annual Variable Compensation for the members of the Statutory Bodies which was determined by the Remuneration Committee supported on a study carried out by an independent entity. Due to the COVID-19 pandemic, and by resolution of the Annual General Meeting, the non-payment of profit-sharing bonuses was approved, and the annual variable remuneration was suspended.

Employee benefits

The change registered in the caption Employee benefits mainly reflects the liability reduction related to the benefit "Telephone subscription charge" which occurred during the nine-month period ended on 30 September 2019.

Indemnities

During the period ended 30 September 2020, this caption includes manly indemnities related to the termination of employment contracts.

Social welfare cost

Social welfare costs relate almost entirely to health costs incurred by the Group with the active workers, as well as expenses related to Health and Safety at work.

As at 30 September 2019 and 30 September 2020, the Group heading Staff costs includes the amounts of 600,754 Euros and 406,183 Euros respectively, related to expenses with workers' representative bodies.

For the period ended 30 September 2020, the average number of staff of the Group was 12,172 employees (12,386 employees in the period ended 30 September 2019).

24. Interest expenses and Interest income

24.
Interest expenses and Interest income
For the periods ended 30 September 2019 and 30 September 2020, the heading Interest Expenses of the
Group had the following detail:
30.09.2019 30.09.2020
Interest expenses
Bank loans 35,031 1,241,045
Lease liabilities 2,785,371 2,483,170
Other interest 635,832 169,846
Interest costs from employee benefits 4,021,073 3,345,437
22,873 70,380
Other interest costs 7,309,878

The amount of 345,126 Euros previously reported as Other interest as at 30 September 2019 was reclassified to the caption Bank loans.

During the periods ended 30 September 2019 and 30 September 2020, the Group heading Interest income was detailed as follows:

During the periods ended 30 September 2019 and 30 September 2020, the Group heading Interest income
30.09.2019 30.09.2020
Interest income
Deposits in credit institutions 33,390 10,755
163,479 -
Other supplementary income

25. Income tax for the period

Companies with head office in Portugal are subject to tax on their profit through Corporate Income Tax ("IRC") at the normal tax rate of 21%, whilst the municipal tax is established at a maximum rate of 1.5% of taxable profit, and State surcharge is 3% of taxable profit above 1,500,000 Euros and 5% of taxable profit above 7,500,000 Euros up to 35,000,000 Euros and 9% of the taxable profit above 35,000,000 Euros. CTT – Expresso, S.A., Spain branch is subject to income taxes in Spain, through income tax (Impuesto sobre Sociedades - "IS") at a rate of 25%, and the subsidiary CORRE is subject to corporate income tax in Mozambique ("IRPC") at a rate of 32%.

Corporate income tax is levied on CTT and its subsidiaries CTT – Expresso, S.A., Payshop Portugal, S.A, CTT Contacto, S.A. and Banco CTT, S.A., through the Special Regime for the Taxation of Groups of Companies ("RETGS"). The remaining companies are taxed individually.

Reconciliation of the income tax rate

For the periods ended 30 September 2019 and 30 September 2020, the reconciliation between the nominal rate and the effective income tax rate of the Group was as follows:

CTT –Correios de Portugal, S.A. –
Public Company
30.09.2019 30.09.2020
Earnings before taxes (a) 26,325,796 8,889,357
Nominal tax rate 21.0% 21.0%
5,528,417 1,866,765
Tax Benefits (341,585) (279,964)
Accounting capital gains/(losses) (89,014) (129,057)
Tax capital gains/(losses) 733 69,750
Equity method 128,468 381,826
Provisions not considered in the calculation of deferred taxes 17,059 8,783
Impairment losses and reversals 99,450 415,160
Compensation for insurable events 129,988 52,813
Depreciation and car rental charges 47,837 50,178
Credits uncollectible 20,804 8,120
Fines, interest, compensatory interest and other charges 10,102 34,703
Other situations, net 683,059 (506,670)
Adjustments related with - autonomous taxation 468,811 456,716
Adjustments related with - undistributed variable remuneration 241,543 904,893
Tax losses without deferred tax 1,867,956 -
Insuficiency / (Excess) estimated income tax (7,681,188) (165,075)
Subtotal (b) 1,132,440 3,168,941
(b)/(a) 4.30% 35.65%
Adjustments related with - Municipal Surcharge 655,381 355,314
Adjustments related with - State Surcharge 1,656,575 949,486
Income taxes for the period 3,444,396 4,473,740
Effective tax rate 13.08% 50.33%
Income taxes for the period
Current tax 6,263,396 4,366,441
Deferred tax 4,862,188 272,374
Insuficiency / (Excess) estimated income tax (7,681,188) (165,075)
3,444,396 4,473,740

Deferred taxes

As at 31 December 2019 and 30 September 2020, the balance of the Group deferred tax assets and liabilities was composed as follows:

31.12.2019 30.09.2020
Deferred tax assets
Employee benefits - healthcare 76,839,990 76,854,171
Employee benefits - pension plan 84,668 80,926
Employee benefits - other long-term benefits 2,868,626 2,450,527
Impairment losses and provisions 5,032,656 5,096,841
Tax losses carried forward 1,289,985 1,289,985
Impairment losses in tangible fixed assets 385,810 437,849
Land and buildings 356,809 356,809
Tangible assets' tax revaluation regime 1,924,292 1,683,755
Other 546,970 587,822
89,329,806 88,838,685
Deferred tax liabilities
Revaluation of tangible fixed assets before IFRS 2,137,282 1,986,827
Suspended capital gains 718,036 697,531
Non-current assets held for sale 83,010 83,010
Other 19,787 54,524
2,958,115 2,821,892

The deferred tax asset related to Tangible assets tax revaluation regime was recognised following the Companies' accession to the regime established in Decree-Law no. 66/2016, of 3 November. In the year ended 30 September 2020 the deferred tax asset amounts to 1,683,755 Euros.

As at 30 September 2020, the expected amount of deferred tax assets and liabilities to be settled within 12 months is 3.2 million Euros and 0.2 million Euros, respectively, regarding the Group.

31.12.2019 30.09.2020
Deferred tax assets
Opening balances 81,734,114 89,329,806
Changes in the consolidation perimeter 1,679,394 -
Effect on net profit
Employee benefits - healthcare
Employee benefits - pension plan
(664,362)
(10,581)
14,181
(3,742)
Employee benefits - other long-term benefits 223,382 (418,099)
Impairment losses and provisions (287,039) 64,185
Tax losses carried forward (2,904) -
Impairment losses in tangible fixed assets 102,337 52,039
Land and buildings (95,203) -
Tangible assets' tax revaluation regime (320,715) (240,537)
Other (47,157) 40,852
Effect on equity
Employee benefits - healthcare 7,000,770 -
Employee benefits - pension plan
Closing balance 89,329,806 88,838,685
31.12.2019 30.09.2020
Deferred tax liabilities
Opening balances 3,108,662 2,958,115
Changes in the consolidation perimeter 83,010 -
Effect on net profit
Revaluation of tangible fixed assets before IFRS adoption (200,606) (150,455)
Suspended capital gains (27,341) (20,505)
Other (5,610) 34,737
Closing balance 2,958,115 2,821,892
The tax losses carried forward are related to the losses of the previous subsidiaries Tourline and Transporta
(currently CTT Expresso, branch in Spain and CTT Expresso, respectively), which were merged by incorporation
Company Tax losses Deferred tax assets
CTT – Expresso, S.A., branch in Spain 47,586,402 -
CTT Expresso/Transporta 6,142,786 1,289,985
Total 53,729,188 1,289,985

Regarding CTT – Expresso, S.A., branch in Spain (prior Tourline), the tax losses of the years 2008, 2009 and 2011 may be reported in the next 15 years, the tax losses related to 2012, 2013 and 2014 may be carried forward in the next 18 years and the tax losses of the years 2015, 2016, 2017 and 2018 have no time limit for deduction. Regarding CTT Expresso the tax losses refer to the years 2017 and 2018 of the company Transporta, which was merged in CTT Expresso during the year 2019 and may be carried forward in the next 5 years.

The sensitivity analysis performed allows us to conclude that a 1% reduction in the underlying rate of deferred tax would imply an increase in the income tax for the period of about 2.2 million Euros in the Group.

SIFIDE

The Group's policy for recognition of fiscal credits regarding SIFIDE is to recognise the credit at the moment of the effective receipt from the commission certification statement, certifying the eligibility of expenses presented in the applications for tax benefits.

For the year ended 31 December 2018 the expenses incurred with R&D, of 737,089 Euros the Group will have the possibility of benefiting from a tax deduction in corporate income tax estimated at 248,131 Euros. According to the notification of the Certification Commission, for eligible expenses incurred with R&D in the amount of 682,312 Euros, a tax credit of 230,328 Euros was attributed.

For the year ended 31 December 2019, with the delivery of the application, the expenses incurred with R&D, of 1,422,552 Euros the Group will have the possibility of benefiting from a tax deduction in corporate income tax estimated at 753,235 Euros.

Other information

Pursuant to the legislation in force in Portugal, income tax returns are subject to review and correction by the tax authorities for a period of four years (five years for Social Security), except when there have been tax losses, tax benefits have been received, or when inspections, claims or challenges are in progress, in which cases, depending on the circumstances, these years are extended or suspended. Therefore, CTT's income tax returns from 2017 and onwards may still be reviewed and corrected.

The Board of Directors of the Company believes that any corrections arising from reviews/inspections by the tax authorities of these income tax returns will not have a significant effect on the consolidated financial statements as at 30 September 2020.

26. Related parties

The Regulation on Assessment and Control of transactions with CTT related parties defines related party as: qualified shareholder, manager or third party with any of these related through relevant commercial or personal interest (under the terms of IAS 24) and also subsidiaries, associates and joint ventures of CTT. It is considered that there is a "relevant commercial or personal interest" in relation to (i) close family members of the managers and qualified shareholder(s) who, at each moment, have significant influence (as defined above) on CTT, as well as (ii) controlled entities (individually or jointly), either by management, qualified shareholders or by the persons referred to in (i). For this purpose, "control" is considered to exist when the party has, directly or indirectly, the power to guide the financial and operational policies of an entity in order to obtain benefits from its activities. Additionally, "close family members" are: (i) the spouse or domestic partner and (ii) the children and dependents of the person and persons referred to in (i).

According to the Regulation, the significant transactions with related parties, as well as transactions that members of the Board of Directors of CTT and/or its subsidiaries conduct with CTT and/or its subsidiaries, must be previously approved by the Audit Committee of CTT.

be previously approved by the Audit Committee of CTT.
The other related parties' transactions are communicated to the Audit Committee for the purpose of
subsequent examination.
During the periods ended 30 September 2019 and 30 September 2020, the following transactions took place
and the following balances existed with related parties, regarding the Group:
Accounts receivable Accounts payable 30.09.2019
Revenues
Costs Dividends
Shareholders - - - - 15,000,000
Group companies
Associated companies 2,760 12,854 8,427 70,526 -
Jointly controlled 318,991 - 339,152 - -
Members of the (Note 23)
Board of Directors - - - 1,903,141 -
Audit Committee - - - 140,357 -
Remuneration Committee - - - 41,850 -
General Meeting - - - 14,000 -
CTT –Correios de Portugal, S.A. –
Public Company
30.09.2020
Accounts receivable Accounts payable Revenues Costs Dividends
Shareholders - - - - -
Group companies
Associated companies - - 6,675 63,788 -
Jointly controlled 343,583 - 845,547 500 -
Members of the (Note 23)
Board of Directors - 848 - 1,876,582 -
Audit Committee - - - 121,998 -
Remuneration Committee - - - 26,960 -
General Meeting - - - 14,000 -
343,583 848 852,221 2,103,828 -

In the context of transactions with related parties, no commitments were made, nor were any guarantees given or received in addition to the comfort letters assumed regarding CTT Expresso, branch in Spain, mentioned in Note 19.

No provision was recognised for doubtful debts or expenses recognised during the period in respect of bad or doubtful debts owed by related parties.

The transactions and balances between subsidiaries are eliminated in the consolidation process and are not disclosed in this note.

27. Other information

Under the Universal Postal Service Concession Contract, on 13 March 2020, CTT invoked force majeure before the Grantor, following the public health emergency of international scope declared by the World Health Organization. Since then, the need for CTT to comply with the public health standards issued by the competent authorities has been maintained, as well as the necessary and appropriate measures to protect workers and customers, while continuing to ensure the functioning and continuity of postal services. CTT also continues to periodically submit an update on the situation to the Government, as a counterparty in the contract, and to ANACOM, the regulatory authority responsible for overseeing the provision of the universal postal service.

The legal proceedings relating to ANACOM's Decision regarding the parameters of quality of service and performance objectives applicable to the provision of the universal postal service, issued in July 2018, are still pending. The arbitration proceedings brought against the Portuguese State, as the grantor in the Concession Agreement, are in the stage of producing evidence. In the administrative proceedings brought against ANACOM, the first regarding the same decision and the second concerning the December 2018 resolution regarding the new measurement procedures to be applied to the quality of service indicators, there were no relevant developments.

The process related to the proposal of the imposition of 11 contractual fines, initiated in 2018 by ANACOM, within the scope of the Universal Postal Service Concession Agreement, based on alleged breaches of contract obligations during 2015, 2016 and 2017 and the administrative proceedings had no significant developments.

ANACOM is currently analysing the price proposal for international mail services within the scope of the universal postal service, which was presented by CTT on 15 September 2020.

ANACOM has determined the application of the compensation mechanism to users for non-compliance in 2019 with the QoS performance targets, i.e. (a) the deduction of 1 percentage point from the weighted average change in the prices of the basket of letter mail, parcels and editorial mail services, allowed for the year 2020, a variation which corresponds 0.41% and will benefit all the users of those services; and (b) the deduction of

0.31% from the prices in force for bulk mail subject to special prices in the domestic service. The form of its implementation is under consideration.

On 14 September, ANACOM announced that it considered the results of the cost accounting system of CTT for the financial years of 2016 and 2017 were produced in accordance with ANACOM's decision on the reformulation of those results and imposing new criteria for the separation of costs between the postal activity and the banking activity of the Company. According to the reports of the audit firm appointed by ANACOM, the impact of the reformulation of the results of CTT cost accounting system on the provision of the Universal Postal Service in those two years was of around €1.3m in 2016 and circa €5m in 2017, on a like-for-like basis.

The results of the public consultation that took place between 26 June and 18 August regarding the provision of the universal postal service after the expiration of the current concession are awaited. CTT timely presented its contribution, hence ANACOM's public consultation report and its final decision are awaited. It should be noted that the current concession contract is in force until the end of this year.

COVID-19 Impact

Following the public health emergency declared by the World Health Organization and as in the 3rd quarter of 2020 a gradual opening up from lockdown took place in Portugal as well as in most international markets, which allowed for some economic recovery, the CTT Group has been implementing the measures taken in the meantime to strengthen its financial position and liquidity and ensure its operational response, while preserving the value of traditional services and focusing on and boosting new ones, more linked to digital platforms and ecommerce. As an example, the following services were created:

  • CTT Comércio Local (CTT Local Trade) is a digital platform that ensures the entire process of selling and buying to traders and end customers. Vendors can join the service at the respective City Hall and have thus a new means of selling their products, while consumers can make their purchases safely without leaving home.
  • Lojas Online (Online Shops), an offer that allows SMEs to create online shops and facilitates the sale of their products. There are currently 1,060 registered online shops and at the end of September there were 312 in operation, covering various sectors of activity, with emphasis on food products, clothing and footwear.
  • Home delivery of medical supplies in partnership with the National Association of Pharmacies, which allows the users to order medicines by e-mail or telephone directly to the participating pharmacies, while CTT ensures the next-day delivery.
  • Expresso para Hoje (Express for Today), a comprehensive online service for urgent delivery of parcels, goods or documents within 2 hours in a partnership CTT entered into with Uber.

Although the performance of the E&P business unit also resented the effect of the COVID-19 pandemic, it was strongly impacted by the growth of CEP in the nine months of 2020, even if the 1H20 was particularly affected by the COVID-19 pandemic and the effects of the restrictions imposed on most sectors of the economy, which had a strong impact on the profile of shipments, with a reduction in B2B volumes and, on the other hand, strong growth in e-commerce activity. In 3Q20, the strong pace of e-commerce activity was maintained and there was a recovery in the B2B segment.

The Financial Services & Retail business unit was most impacted, with a significant reduction in Public Debt Certificates subscriptions, particularly in 2Q20, a situation which is already showing a sustainable trend towards recovery.

In Banco CTT business unit the impacts were more visible in terms of mortgage loans and auto loans. The volume of auto loans production was strongly affected by the closure of auto dealerships, as a result of the confinement measures, and began in mid-March a downward trend of new proposals captured which lasted until the second week of May, when the trend was reversed. As at 30 September public moratorium requests reached a total exposure of €41.2m, representing 3.91% of the total gross credit portfolio. On 30 September, the private auto credit moratoria in the amount of €27.7m ended, which represented 5.42% of the total of this portfolio.

Due to the context of uncertainty, at the Annual General Meeting of 29 April, CTT decided to suspend the payment of the 2019 dividend and allocate the 2019 net profit to Retained Earnings.

In the 9-month period ended on 30 September 2020 and as the pandemic context is maintained, the Group continued to carry out the following assessments:

  • Review of expected credit losses ("ECL") to be applied to amounts receivable and bank deposits as at 30 September 2020, with reformulation of the risk parameters in order to reflect in the forwardlooking component the economic deterioration resulting from the situation of COVID-19, considering for this purpose the combination of the projected changes in unemployment rate and GDP. This revision of the parameters had an impact of around €3.2m in the consolidated accounts of the Group;
  • Within the scope of public moratoria (Decree-Law 10-J/2020 and Decree-Law 26/2020), the Banco CTT Group has, as at 30 September 2020, 743 active moratoria corresponding to €41.2m and representing 3.91% of the credit to clients portfolio. On 30 September the 2,246 private auto credit moratoria (within APB (Portuguese Banking Association) and ASFAC (Association of Specialised Credit Institutions)) which corresponded to €27.7m ended, excluding 59 contracts in default that were already settled on this date. As at 30 September 2020, there were no sector moratoria;
  • Due to the great uncertainty regarding the evolution of the pandemic and its real effects on the national and international economy, the Group is updating its business plans for 2020;
  • Analysis of whether there are additional signs of impairment arising from the impacts of COVID-19 on the results of the various businesses of the Group, according to the current forecasts, which could indicate the existence of impairment of goodwill and other non-current assets, namely tangible and intangible assets, with no additional impairments to be recognised;
  • Review of the existence of onerous contracts due to the current situation. No contracts were identified that should be considered as onerous contracts;
  • Monitoring of the evolution of compliance with the financing covenants. No situations of default were identified;
  • In order to strengthen its financial position and manage liquidity risk, the Group contracted a new financing in the amount of €25m, of which no amount had yet been used as at 30 September 2020;
  • Recognition of incremental costs associated with COVID-19, namely related to personal protection equipment and additional security and hygiene measures amounting to around €0.9 million.

Although the high uncertainty regarding the evolution of the pandemic and its effects on the Group's businesses continues, it is the understanding of the Board of Directors that in view of its financial and liquidity situation, the Group will overcome the negative impacts of this crisis, without jeopardizing the continuity of the business. Management will continue to monitor the threat evolution and its implications in the business and provide all necessary information to its stakeholders.

28. Subsequent events

After 30 September 2020 and up to the present date, no relevant or material facts have occurred in the Group's activity that have not been disclosed in the notes to the financial statements.

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