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CTT-Correios de Portugal

Investor Presentation Mar 16, 2023

1911_iss_2023-03-16_7ef19c5b-3391-4b8e-82e0-755c7b6751b0.pdf

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FY22

Results Presentation

CU Committed to deliver

16 March 2023

Disclaimer

DISCLAIMER

This document has been prepared by CTT - Correios de Portugal, S.A. (the "Company" or "CTT") exclusively for use during the presentation of the full year 2022 results (FY22). As a consequence thereof, this document may not be disclosed or published, nor used by any other person or entity, for any other reason or purpose without the express and prior written consent of CTT. This document (i) may contain summarised information and be subject to amendments and supplements, and (ii) the information contained herein has not been verified, reviewed nor audited by any of the Company's advisors or auditors.

Except as required by applicable law, CTT does not undertake any obligation to publicly update or revise any of the information contained in this document. Consequently, the Company does not assume liability for this document if it is used for a purpose other than the above. No express or implied representation, warranty or undertaking is made as to, and no reliance shall be placed on, the accuracy, completeness or correctness of the information or the opinions or statements expressed herein. Neither the Company nor its subsidiaries, affiliates, directors, employees or advisors assume liability of any kind, whether for negligence or any other reason, for any damage or loss arising from any use of this document or its contents. Neither this document nor any part of it constitutes a contract, nor may it be used for incorporation into or construction of any contract or agreement.

This document has an informative nature and does not constitute, nor must it be interpreted as, an offer to sell, issue, exchange or buy any financial instruments (namely any securities issued by CTT or by any of its subsidiaries or affiliates), nor a solicitation of any kind by CTT, its subsidiaries or affiliates. Distribution of this document in certain jurisdictions may be prohibited, and recipients into whose possession this document comes shall be solely responsible for informing themselves about, and observing any such restrictions. Moreover, the recipients of this documentare invited and advised to consult the public information disclosed by CTT on its website (www.ctt.pt) as well as on the Portuguese Securities Market Commission's website (www.cmvm.pt). In particular, the contents of this presentation shall be read and understood in light of the financial information disclosed by CTT, through such means, which prevail in regard to any data presented in this document. By attending the meeting where this presentation is made and reading this document, you agree to be bound by the foregoing restrictions.

FORWARD-LOOKING STATEMENTS

This presentation contains forward-looking statements. All the statements herein which are not historical facts, including, but not limited to, statements expressing our current opinion or, as applicable, those of our directors regarding the financial performance, the business strategy, the management plans and objectives concerning future operations and investments are forward-looking statements. Statements that include the words "expects", "estimates", "foresees", "predicts", "intends", "plans", "believes", "anticipates", "will", "targets", "may", "would", "could", "continues" and similar statements of a future or forward-looking nature identify forward-looking statements.

All forward-looking statements included herein involve known and unknown risks and uncertainties. Accordingly, there are or will be important factors that could cause our actual results, performance or achievements to differ materially from those indicated in these statements. Any forward-looking statements in this document reflect our current views concerning future events and are subject to these and other risks, uncertainties and assumptions relating to the results of our operations, growth strategy and liquidity, and the wider environment (specifically, market developments, investment opportunities and regulatory conditions).

Although CTT believes that the assumptions bevond such forward-looking statements are reasonable when made, any third parties are cautioned that forward-looking information and statements are subject to various risks and uncertainties, many of which are difficult to predict and generally beyond the control of CTT, what could cause the models, objectives, plans, estimates and / or projections to be materially reviewed and / or actual results and developments to differ materially from those expressed in, or implied or projected by, the forward-looking information and statements.

Forward-looking statements (in particular, the objectives, estimates and projections as well as the corresponding assumptions) do neither represent a commitment regarding the models and plans to be implemented, nor are they guarantees of future performance, nor have they been reviewed by the auditors of CTT. You are cautioned not to place undue reliance on the forward-looking statements herein.

All forward-looking statements included herein speak only as at the date of this presentation. Except as required by applicable law, CTT does not undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Operational review

CU Committed to deliver

2022 highlights: meeting guidance in a challenging macro environment

  • Portugal: Steady recovery of CEP volumes in Portugal (y.o.y: -7.2% in 1Q22, +1.9% in 2Q22; +5.8% in 3Q22, and +11.6% in 4Q22)
  • Spain: Lower volumes due to a difficult market environment, focus on growing average revenue per item and scale driving profitability
  • Mail revenue performance in 2022 impacted by de minimis and elections
  • Mild traffic decline on the back of solid commercial performance
  • Positive contribution from business solutions

  • Record level demand of public debt certificates leverages significant revenue growth in Financial Services & Retail, against a favourable interest rate environment

  • Repositioning of retail network towards services to drive future growth
  • Banco CTT delivering on volume growth and profitability
  • Prudent balance sheet, but leveraged to the new interest rate environment
  • Bancassurance as a new growth avenue

  • Revenues up by 6.9% y.o.y in the FY22

  • Positive revenue trend across all business units in the quarter, especially in Financial Services & Retail and Banco CTT
  • Recurring EBIT of $64.5m$ (+7.4% y.o.y) and meeting quidance
  • Strong operating cash flow generation on the back of improved collections
  • Against a backdrop of €21.6m share buyback and $\epsilon$ 17.7m dividends, net debt1 in 2022, consolidated and with Banco CTT equity accounted, stood at €29.8m and €192.6m, respectively
  • $\cdot$ $\in$ 53.9m reduction in net employee benefits to €150.7m as a result of new interest rate environment

Steady EBIT recovery throughout 2022

Group CTT - Financials
$\epsilon$ million
Recurring EBIT evolution
€ million; % change vs. prior year
4Q22 FY22 $+7.4%$ 64.5
Revenues 1 €243.8m
$(+3.8\%)$
€906.6m
$(+6.9\%)$
60.1 $-8.4$
$\overline{-1.7}$ .
$+9.1$ $+5.4$
Recurring EBIT €25.8m
$(+26.3%)$
€64.5m
$(+7.4\%)$
FY21
Recurring
EBIT
$\triangle$ 1Q22
$\triangle$ 2Q22
$\triangle$ 3Q22 $\triangle$ 4Q22 FY22
Recurring
EBIT
Express & Parcels Mail & Other 2 Financial Services & Retail Banco CTT
Revenues Recurring EBIT Revenues Recurring EBIT Revenues Recurring EBIT Revenues Recurring EBIT
4Q22 €71.2m
$(+2.8\%)$
€3.8m
$(-29.8\%)$
€115.4m
$(-8.0\%)$
€5.9m
$(-25.8\%)$
E21.2m
$(+59.0\%)$
£11.2m
$(+139.2\%)$
€36.0m
$(+34.3%)$
€4.9m
$(+101.9\%)$
2022 €259.0m
$(+1.3%)$
€8.5m
$(-31.4\%)$
€460.9m
$(+3.7\%)$
£10.7m
$(-39.6%)$
€60.7m
$(+24.2%)$
€30.8m
$(+41.4%)$
€126.0m
$(+27.4%)$
E14.4m
$(+76.9\%)$

1 Excluding Specific items; 2 Including Central Structure.

1Individual accounts.

EXPRESS & PARCELS

E&P Spain: Market context placing volumes under pressure, while growing average revenue per item and cost efficiency driving profitability

Stronger average revenue per item on the back of premium mail driving addressed mail revenues, notwithstanding softer volumes

Average revenue per item

% change vs. prior year $6.3%$ $3.2%$ $1.7%$ $1.2%$ $1.0%$ $-1.3%$ $-1.7%$ $-2.1%$ 4Q21 1Q22 2Q22 3Q22 4Q22

Elections apart, Mail showed a mild decline in volumes and revenues

1 Includes bulk and advertising mail;2 - 39.8% y.o.y;3Adjusted for elections impact

Focus is on transforming CTT's retail network in a powerhouse of services to the citizen

1Tranquilidade/GeneraliSeguros

Public debt placements driving revenue performance and offering solid outlook

Financial Services

Retail products & services

11

1 Excludes other revenues that account for €0.03m in 4Q21 and €-0.10m in 4Q22

Banco CTT strong performance driven by higher volumes, while revenues and RoTE will benefit further from the interest rate outlook

Banco CTT - Book volumes evolution

$\epsilon$ million, except otherwise indicated

Banco CTT – Key ratios

1 Net of impairments;2 Consolidated contribution;3 Excluding Specific items. 4 Average cost of customer deposits.

The termination of the Universo credit card partnership and the partnership with Generali will release significant capital

Terms of the Partnership Agreement - Termination 2022 Key Performance Indicators
·德 universo. • Partnership to be closed by 31 December 2023
• Sonae / Universo will progressively assume
responsibility for financing and credit risk activities
• Net exposure of Banco CTT to Universo credit cards
will gradually decrease during 2023
• Upon termination, Universo will ensure the purchase
of outstanding exposures
• PBTI 1 partnership: $8.0M\epsilon$
• Revenues: $23.6M\epsilon^2$
• Administrative Expenses: -2.3M€
• Impairment & Provisions: -13.4M€
• Net Yield: $2.5\%$ 3
• Net Loans, EoP: $E354m$ (average $E322m$ )
• RWA, EoP: $E371m$
Banco CTT will
gain strategic
options in the
management of
its portfolio by
Partnership key terms Partnership benefits releasing liquidity
and capital that
TRAN
QUILL
DADE
EVERALI
• Long-term agreements, with 5-year renewable
exclusivity periods, for the distribution by CTT and Banco
CTT of life and non-life insurance products of Generali 4
• Subscription by Generali of a €25m reserved share capital
increase in Banco CTT in exchange for a stake of
approximately 8.71%
• Generali to have minority protection rights consistent with
the size of the stake
• Combination of Generali expertise in developing and
managing insurance products with CTT and Banco CTT's
extensive distribution capacity through their nationwide
networks and digital channels
• Reinforcement of Banco CTT's capital position by an
estimated 210 bps on the proforma fully loaded CET1
ratio
• Closing expected before the end of $2023^5$
will strengthen its
balance sheet
and profitable
growth

1Direct contribution before funding costs; 2Banco CTT's revenues includes a €1.9M severance payment for termination of contract in December 2022;3 PBTI/Average net loans; 4Tranquilidade/Generali Seguros, and 5Ongoi precedent, including banking and insurance regulatory authorities' approvals.

Progressing towards the ESG targets

Financial review

Growth of revenues and recurring EBIT coupled with strong FCF generation

Key financial indicators Quarter
€ million; % change vs. prior year 4Q21 4Q22 y.o.y
Revenues 1 235.0 243.8 3.8%
Operating costs - EBITDA 2 199.8 201.4 0.8%
EBITDA2 35.2 42.5 20.7%
Depreciation & amortization 14.8 16.7 12.9%
Recurring EBIT 1 20.4 25.8 26.3%
Specific items 4.0 12.6 215.7%
EBIT 16.4 13.1 $-20.0%$
Financial result $-3.0$ $-2.3$ 23.8%
Tax 1.2 2.8 126.1%
Net profit attributable to equity holders 12.1 8.1 $-33.0%$
Free cash flow 5.9 35.5 502.5%
Full year
2021 2022 y.o.y
847.9 906.6 6.9%
729.8 777.3 6.5%
118.1 129.3 9.5%
58.0 64.8 11.7%
60.1 64.5 7.4%
$-1.8$ 8.4 571.2%
61.9 56.1 $-9.3%$
$-11.1$ $-9.4$ 14.9%
12.2 10.4 $-15.1%$
38.4 36.4 $-5.2%$
45.3 67.4 48.7%

1 Excluding Specific items; 2 Excluding Specific items, depreciation & amortization

Mail performance offset by growth in all other business segments

Revenues1 $\epsilon$ million; % change vs. prior year

Revenue1 breakdown

€ million; % change vs. prior year; % of total

Further initiatives to be implemented in cost structure

E&P costs grew by $\epsilon$ 3.5m mainly due to activity, fuel inflation and investment in capacity expansion and automation

Mail & Other costs decreased $\epsilon$ 8.1m primarily due to the impact of the elections in 4Q21 ( $\epsilon$ 4.1m) and impacted by facilities optimisation, as previously highlighted

Banco CTT costs increased €6.7m mainly as a result of impairment & provisions growth (+€3.1m) as a result of volume growth and due to the CoR volatility in the consumer credit book

Operating costs (Rec. EBIT)1 breakdown € million; % change vs. prior year; % of total

In 4Q22:

1 Excluding Specific items; 2 Including Central Structure

EBIT performance consistently improved throughout the year, as guided

Recurring EBIT1

$\epsilon$ million; % change vs. prior year

1 Excluding Specific items; 2 The recurring EBIT also benefited from the cost savings associated with the change of CTT's headquarters already envisaged in the quick wins shared with the market, namely those related with there will be an equivalent annual impact in 2023 and going forward;3 Including Central Structure

Strong cash flow generation leading to a reduction in consolidated net debt

2022 Cash flow

$\epsilon$ million; impact on cash flow vs. prior year

31 December 2022 Net financial debt2 $\epsilon$ million

Consolidated
$(+)$ Cash & cash equivalents 456.5
$(-)$ Net Financial Services & Other payables $3$ 361.7
$(-)$ Banco CTT liabilities, net $3$ $-117.1$
$(-)$ Other 4 45.7
(=) Adjusted cash 166.2
$(-)$ Financial debt 70.1
(=) Net cash position 96.1
(-) Lease liabilities (IFRS 16) 125.9
Net financial debt 2 29.8

1 Impairments, provisions and IFRS 16 affecting EBITDA;2 Only financial debt presented in the table; it does not include net employee benefits of €162.1m as at 31 December 2022;3 The change in net liabilities of Financ with third parties, depositors or other banking financial liabilities, net of the amounts invested in credit or investments in securities/banking financial assets, of entities of the CTT Group providing financial services, change in other cash items reflects the evolution of Banco CTT's sight deposits at Bank of Portugal, outstanding cheques/clearing of Banco CTT cheques, and impairment of sight and term deposits and bank applications

Key takeaways & Outlook

Committed to deliver

Increasing recurring dividend to $E12.5$ ct per share

1For detailed information on CTT's Financial Policy, including its shareholder's remuneration principles, please refer to CTT's investor relations website and to the announcement disclosed on 23 June 2022;2 Based on in shares of the share buyback of 2021, share count excluding own shares equals 148.5m; 4Share count excluding own shares equals 142, 4m, and 5Yield calculated taking as a reference the year end share price of each year

$+47%$

Continued growth and transformation, notwithstanding a challenging environment

Our 2023 priorities: expecting a growth of recurring EBIT at least 10%

Grabbing the full potential of e-commerce convergence in Portugal and Spain to resume growth, while focusing on prices and costs to improve profitability

Improving structural mail profitability furthering operational efficiency measures

Transforming the retail network into a service platform, with special focus on savings and insurance distribution

Benefiting from a favourable interest rate outlook, Banco CTT will focus on (i) delivering on growth; (ii) strengthening its bancassurance offering and (iii) taking advantage of its strong capital position

Continue to implement transformation initiatives to drive revenue sustainability by reducing dependence on traditional mail services

Focusing on cost cutting to cope with inflation pressure and high fuel prices

Exploit inorganic expansion opportunities in last mile and fulfilment segments in Iberia

CTT

Correios de Portugal, S.A. Investor Relations

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Contacts: Phone: +351 210 471 087 E-mail: [email protected]

ctt.pt

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