Investor Presentation • Nov 2, 2023
Investor Presentation
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| 9 Months 2023 Consolidated Results | 3 | |
|---|---|---|
| 1. | Operational and financial performance | 4 |
| 2. | Other highlights | 15 |
| Interim condensed consolidated financial statements | 20 |

| € million | ||||||||
|---|---|---|---|---|---|---|---|---|
| 9M22 | 9M23 | Δ | Δ% | 3Q22 | 3Q23 | Δ | Δ% | |
| Revenues1 | 662.8 | 715.4 | 52.6 | 7.9% | 216,4 | 235.0 | 18.7 | 8.6% |
| Mail & Other | 345.5 | 323.0 | (22.4) | (6.5%) | 103,9 | 100.1 | (3.8) | (3.6%) |
| Express & Parcels | 187.8 | 229.5 | 41.7 | 22.2% | 65.1 | 88.1 | 23.1 | 35.5% |
| Banco CTT | 90.0 | 108.1 | 18.1 | 20.1% | 32.1 | 38.3 | 6.2 | 19.3% |
| Financial Services & Retail | 39.5 | 54.8 | 15.3 | 38.6% | 15.3 | 8.5 | (6.9) | (44.6%) |
| Operating costs | 576.0 | 599.8 | 23.9 | 4.1% | 180.0 | 199.5 | 19.5 | 10.9% |
| EBITDA1 | 86.8 | 115.6 | 28.7 | 33.1% | 36.4 | 35.5 | (0.9) | (2.4%) |
| Depreciation & amortisation | 48.1 | 47.5 | (0.6) | (1.1%) | 16.3 | 15.8 | (0.5) | (2.9%) |
| Recurring EBIT | 38.8 | 68.1 | 29.3 | 75.6% | 20.1 | 19.7 | (0.4) | (2.0%) |
| Specific items | (4.3) | 11.0 | 15.2 | » | (2.2) | 1.9 | 4.1 | » |
| EBIT | 43.0 | 57.1 | 14.1 | 32.7% | 22.3 | 17.8 | (4.5) | (20.1%) |
| Financial results (+/-) | (7.1) | (11.6) | (4.5) | (63.5%) | (2.5) | (4.5) | (2.0) | (83.0%) |
| Income tax for the period | 7.6 | 10.0 | 2.3 | 30.6% | 6.1 | 3.8 | (2.3) | (37.4%) |
| Non-controlling interests | 0.0 | 0.0 | (0.0) | (20.0%) | 0.0 | 0.0 | 0.0 | 95.1% |
| Net profit for the period2 | 28.3 | 35.5 | 7.2 | 25.5% | 13.8 | 9.5 | (4.3) | (31.1%) |
1 Excluding specific items.
2 Attributable to equity holders.

CTT's consolidated revenues amounted to €715.4m in 9M23, an increase of €52.6m (+7.9% y.o.y) compared to 9M22 that reflects the growth in all business units, except Mail & Other, broken down as follows: Express & Parcels (+€41.7m; +22.2% y.o.y); Banco CTT (+€18.1m; +20.1% y.o.y); Financial Services & Retail (+€15.3m; +38.6% y.o.y); and Mail & Other (-€22.4m; -6.5% y.o.y).
In 9M23, Mail & Other revenues amounted to €323.0m (-€22.4m; -6.5% y.o.y). This decline versus 9M22 continues to be impacted by two effects registered in 1Q22: (i) the revenues from the laptop sale project (€21.5m) in the business solutions segment; and (ii) additional revenues from international outbound mail in February 2022 due to the rerun of legislative elections in the European constituency (€3.5m).
Excluding those effects, the revenues of this business unit would have grown in 9M23 (+€2.5m; +0.8% y.o.y).
In 9M23, transactional mail revenues reached €257.4m (+€0.6m; +0.2% y.o.y), mainly due to the positive performances of: registered mail (+€6.1m; +6.5% y.o.y) and international inbound mail which posted a growth of €1.1m (+8.0% y.o.y). International outbound mail revenues decreased by €1.2m (-3.8% y.o.y) penalised by the additional revenues from the legislative elections in 1Q22. Excluding this impact, they would have grown by €2.3m (+8.1% y.o.y). There was a decline of €4.3m in ordinary mail (-4.2% y.o.y), of €1.2m in priority mail (-18.5% y.o.y) and €0.1m in green mail (-2.3% y.o.y).
The other business lines posted: (i) growth in parcels of the universal postal service (+€0.1m; +2.0% y.o.y) and in other mail products and services (+€0.4m; +12.6% y.o.y); and (ii) decline in editorial mail (-€0.4m; -4.1% y.o.y), advertising mail (-€3.6m; -27.9% y.o.y) and philately (-€0.1m; -3.5% y.o.y).
In philately, special mention in 3Q23 to the launch of the books "Portugal and Religion - Heritage and Diversity" and "Botanical Journey around Portugal", as well as the issue on the World Youth Day.
In 9M23, business solutions recorded revenues of €32.7m (-€19.0m; -36.7% y.o.y). However, excluding the effect of the additional sale of laptops that took place in 1Q22, this segment would have grown €2.5m (+8.4% y.o.y). CTT continues to reinforce its focus on the Document Management, Business Process Services and Contact Center areas by attracting and implementing new businesses in different sectors. Noteworthy are (i) the increase in revenues from the BPO solution for managing administrative offences and administrative instructions, with the adhesion of new municipalities, and (ii) the higher volume of hybrid mail produced by the new version of the "e-Carta" platform, which is a key element for several clients who have optimised their internal mail sending processes using this tool.
The average price change of the universal postal service3 in 9M23 was +6.28% y.o.y.
3 Includes letter mail, editorial mail and parcels of the universal postal service, excluding international inbound mail.

In 9M23, addressed mail volumes declined by 8.0% y.o.y. Excluding the one-off volumes of international outbound mail in February 2022, due to the rerun of the legislative elections in the European constituency, this decrease would have been 7.8% y.o.y.
| Million items | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 9M22 | 9M23 | Δ | Δ% | 3Q22 | 3Q23 | Δ | Δ% | |||
| Transactional mail | 298.9 | 278.9 | (20.0) | (6.7%) | 92.3 | 84.5 | (7.8) | (8.4%) | ||
| Advertising mail | 28.2 | 21.9 | (6.3) | (22.3%) | 8.7 | 4.2 | (4.4) | (50.9%) | ||
| Editorial mail | 20.4 | 18.7 | (1.6) | (8.0%) | 6.5 | 5.8 | (0.7) | (10.8%) | ||
| Addressed mail | 347.5 | 319.6 | (27.9) | (8.0%) | 107.5 | 94.6 | (12.9) | (12.0%) | ||
| Unaddressed advertising mail |
315.0 | 198.0 | (117.0) | (37.1%) | 106.8 | 60.6 | (46.2) | (43.2%) |
Transactional mail volumes decreased by 6.7% y.o.y in 9M23.
Ordinary mail declined by 7.2% y.o.y as a consequence of the intrinsic trend in the postal sector due to the digital transformation of communications.
In 9M23, international outbound mail decreased by 12.4% y.o.y (-4.9% y.o.y excluding the volumes from the elections) and international inbound mail recorded a decrease of 7.7% y.o.y.
In the opposite direction, registered mail volumes continued to grow (+3.9% y.o.y), driven by the dynamics of contractual customers, especially the government and banking & insurance sectors.
Addressed advertising mail volumes posted a decrease of 22.3% y.o.y and unaddressed advertising mail decreased by 37.1% y.o.y. The rising price of paper has led some clients to opt for a more digital strategy. New strategic partnerships have been established with various organisations to extend and complement the digital advertising offer, thus seeking to anticipate needs and add value to customers.
Express & Parcels revenues amounted to €229.5m in 9M23 (+€41.7m; +22.2% y.o.y), thus achieving once more double-digit growth of 35.5% y.o.y in 3Q23.
Revenues in Portugal recorded €106.2m in 9M23 (+€11.9m; +12.6% y.o.y) and volumes totalled 27.8 million items (+18.9% y.o.y).
CEP revenues amounted to €96.4m in 9M23 (+€12.1m; +14.4% y.o.y), with a 19.3% y.o.y. increase of volumes per working day, which was gradual over the quarters (+12.9% in 1Q23 and +22.4% in 2Q23 and 3Q23). This growth was underpinned essentially by e-commerce (B2C) customers, particularly large global marketplaces and international e-sellers. The risk of business concentration is significantly low, given the high sectoral diversification of CEP customers.
The banking documents delivery product line recorded revenues of €3.2m in 9M23 (+1.1% y.o.y) in a moment when the capillarity of banking networks and the collection/delivery frequency have stabilised.
Revenues of the cargo product line amounted to €3.0m in 9M23 (-19.5% y.o.y). This decrease is related to the change in the operating strategy, which aimed at repositioning this product line within

positive margin levels (the contribution margin4 in 9M23 was 20.3%). This implied the exit of some customers as well as the withdrawal from some activity sectors without operating synergies.
The logistics product line, which is a pillar of the development of the vertical integration strategy with CEP, recorded revenues of €2.9m in 9M23 (+17.1% y.o.y). This evolution was underpinned by business growth from current and new customers, both in e-commerce and B2B.
CTT continued to roll out its 24-hour locker (Locky) network which allows customers to pick up, send and also to return their parcels with maximum convenience, 24 hours a day in most lockers, every day of the week. The new send/return functionality is already fully available in all lockers and customers are strongly increasing their use.
As at the end of September 2023, CTT's Locky network comprised 755 lockers in various locations around the country, namely in hospitals, intermodal transport platforms, shopping centres, university campuses, physical retail networks, parking lots, gas stations or, in the case of private lockers, in condominiums and in office/business areas. Locky lockers are part of the CTT delivery points network, the largest and most capillary national network with more than 2,800 points where customers can collect and send their parcels.
Revenues in Spain stood at €119.9m in 9M23 (+32.2% y.o.y), with 39.5 million items (+34.4% y.o.y). It is worth highlighting the remarkable double-digit growth in 2Q23 and its acceleration in 3Q23, both in revenues (+36.6% y.o.y in 2Q23; +58.0% y.o.y in 3Q23) and volumes (+44.2% y.o.y in 2Q23; +68.9% y.o.y in 3Q23).
The growth achieved in the two last quarters is already the result of increased and more focused marketing and commercial activities across the various client segments and was fuelled by all client segments with the smaller clients (i.e. those with daily volumes below 20,000 items) outperforming and thus improving revenue diversification. Moreover, it should also be underlined that the large ecommerce customers (strategic customers), namely international e-sellers, also continued to perform well, leveraged on the onboarding of relevant new customers. This growth was possible due to the investments made in anticipation of market expansion and CTT's market share gain in Spain.
It should be emphasised that CTT Express had an increase in volumes per working day of +67.6% y.o.y in 3Q23 and +46.6% y.o.y. in 2Q23, maintaining a quality service with high delivery efficiency rates.
The new unit in San Fernando de Henares is already operating at full capacity, adding to the capacity of the sorting network and providing the customs clearance service, thus responding to the needs of non-EU customers. This new service is expected to be a growth driver in the future.
This growth consolidates the profitability of CTT Express, which enabled it to achieve a positive recurring EBIT of €3.1m in 3Q23 and €2.9m in 9M23 in individual accounts, contributing to the good performance of the CTT Group.
Revenues in Mozambique in 9M23 amounted to €3.4m (+22.1% y.o.y). This growth was driven by a partnership with a freight forwarder in Africa which started at the end of 1Q22.
4 Revenues minus direct operating costs (excludes overheads, essentially buildings and fleet).

Banco CTT revenues reached €108.1m in 9M23 (+€18.1m; +20.1% y.o.y). Revenue growth was due to the positive performance of net interest income, which totalled €72.1m in 9M23 (+€18.6m; +34.8% y.o.y). Interest received increased by €35.8m compared to 9M22, benefiting from higher interest rates and volume growth. Interest paid increased by €17.2m compared to 9M22 due to the increase in interest rates on customer deposits and securitisations of auto loans.
Interest from auto loans amounted to €38.9m in 9M23 (+€5.9m; +18.0% y.o.y) and reached a loan portfolio net of impairments of €839.4m (+10.4% vs. December 2022). Auto loans production stood at €203.9m in 9M23 (+5.7% y.o.y).
The cartão Universo consumer credit portfolio generated revenues of €16.5m in 9M23 (+€0.2m; +1.2% y.o.y), with a balance sheet volume net of impairments of €285.9m in 9M23 (-€67.9m; -19.2% vs. December 2022). The progressive reduction of the partnership's portfolio, scheduled to end by 31 December 2023, in view of the current economic context, in particular interest rates and the associated cost of risk, will improve the risk profile and strengthen Banco CTT's balance sheet and solvency, increasing its flexibility.
Interest from mortgage loans stood at €15.7m in 9M23 (+€12.5m; +392.1% y.o.y), taking into account that Euribor rates were significantly higher than in the same period of the previous year. Base interest rates for mortgage loans reflected strong growth as a result of the rise in key interest rates defined by the European Central Bank (ECB), due to the increase in inflation in the Euro area. The mortgage loan portfolio net of impairments totalled €704.6m in 9M23 (+7.0% vs. December 2022). Mortgage loan production amounted to €149.2m in 9M23 (+€44.4m; +42.4% y.o.y).
Also worthy of note is other interest received, which increased by €13.7m in 9M23 compared to 9M22, to which contributed the liquidity surplus at Banco de Portugal.
Commissions received in this business unit reached €34.0m in 9M23, (+€0.5m; +1.5% y.o.y). Noteworthy are the following positive contributions in 9M23: (i) commissions from accounts and cards, which amounted to €9.3m (+€0.1m; +1.2% y.o.y), (ii) payments, which totalled €14.1m (+€0.3m; +2.1% y.o.y); and (iii) insurance amounting to €2.4m (+€0.3m; +15.1% y.o.y).
In terms of less favourable performances in 9M23 as a result of the current economic context, there was a retraction in commissions received from: (i) savings products (off-balance sheet) which amounted to €3.4m (€0.0m; 0.0% y.o.y); (ii) mortgage loans, amounting to €0.3m (-€0.1m; -19.7% y.o.y); and (iii) consumer credit (off-balance sheet) for an amount of €1.8m (-€0.2m; -10.6% y.o.y).
Customer deposits (Banco CTT consolidation) stood at €2,733.2m in September 2023 (+19.9% vs. December 2022), with a 109.1% increase in remunerated deposits and a 14.7% reduction in sight deposits compared to December 2022. The number of accounts was 637k (35k more than in December 2022).
The loan-to-deposit ratio reached 66.0% as at the end of September 2023.
The cost of risk (consolidated and accumulated as at September 2023) stood at 1.3%, down by 0.2 p.p. compared to December 2022, influenced by higher levels of risk in the consumer credit portfolios, in particular with the Universo card.
Banco CTT is therefore well positioned to achieve the 2025 objectives announced in the recent Reverse Roadshow:
• Reach 700k to 750k accounts (compared to 637k in 9M23);

Financial Services & Retail revenues amounted to €54.8m in 9M23 (+€15.3m; +38.6% y.o.y), as a result of the higher attractiveness of public debt certificates in the first five months of the year. The launch of the new series on 5 June and the change in its marketing conditions, with lower maximum interest rates, a longer subscription period and a decrease in the maximum amount that can be placed, led to a drop of €6.9m in 3Q23 compared to the same period of the previous year (-44.6% y.o.y).
Financial services (excluding other revenues) posted revenues of €45.5m in 9M23 (+€19.5m; +74.8% y.o.y).
Public debt certificates (Savings Certificates and Treasury Certificates Savings Growth) posted revenues of €40.7m in 9M23 (+€21.0m; +106.1% y.o.y).
Subscriptions of these certificates amounted to €12,256.6m in 9M23, an average of €64.8m/day (€20.4m/day in 9M22), which compares with €8,138.0m subscribed throughout 2022. This is the outcome of a new interest rate conjuncture that placed public debt as a more interesting investment alternative in the first months of the year.
The positive results in public debt certificates made it possible to absorb the less favourable performance of money orders, which recorded revenues of €3.1m in 9M23 (-€1.3m; -29.1% y.o.y).This decrease was due to the fact that, in 2022, money orders were boosted by the issue of new social benefits, created under the macroeconomic framework of the time, combined with the structural downturn resulting from the replacement of this means of payment.
CTT reinforced the commercial dynamism of non-banking financial products, in the area of non-life insurance, including auto, health, personal accidents, multi-risk, among others, by entering into a distribution agreement with Generali. This quarter an agreement was concluded with Prosegur for the sale of alarm and similar services in CTT retail network.
Retail products and services (excluding other revenues) reached €8.2m in revenues in 9M23 (-€4.4m; -35.1% y.o.y). This reduction is in line with the strategy defined for the retail network of discontinuing some products, including scratch cards, and repositioning it as a service platform, including: (i) the offer of self-services including the distribution of mail and express and parcels products and services; (ii) the distribution of public debt; (iii) the marketing of insurance products; and (iv) the provision of convenience services for citizens. Aimed at improving customer service and experience, a strategy of digital channels and self-services is also being developed, focusing on the search for complementarity between physical and digital and between in-store and self-service.

| € million | ||||||||
|---|---|---|---|---|---|---|---|---|
| 9M22 | 9M23 | Δ | Δ% | 3Q22 | 3Q23 | Δ | Δ% | |
| Staff costs | 263.5 | 282.8 | 19.3 | 7.3% | 85.0 | 89.4 | 4.4 | 5.1% |
| ES&S | 249.1 | 271.0 | 21.9 | 8.8% | 83.7 | 98.0 | 14.3 | 17.1% |
| Impairments & provisions | 17.4 | 20.6 | 3.2 | 18.5% | 4.2 | 5.3 | 1.1 | 25.4% |
| Other costs | 46.0 | 25.4 | (20.6) | (44.7%) | 7.1 | 6.9 | (0.2) | (2.6%) |
| Operating costs (EBITDA) | 576.0 | 599.8 | 23.9 | 4.1% | 180.0 | 199.5 | 19.5 | 10.9% |
| Depreciation & amortisation | 48.1 | 47.5 | (0.6) | (1.1%) | 16.3 | 15.8 | (0.5) | (2.9%) |
| Specific items | (4.3) | 11.0 | 15.2 | » | (2.2) | 1.9 | 4.1 | » |
| Corporate restructuring costs and strategic projects |
5.4 | 6.1 | 0.8 | 14.4% | 1.8 | 1.6 | (0.1) | (7.2%) |
| Other non-recurring revenues and costs |
(9.6) | 4.8 | 14.5 | 150.4% | (3.9) | 0.3 | 4.2 | 106.5% |
| Operating costs | 619.8 | 658.3 | 38.6 | 6.2% | 194.1 | 217.2 | 23.1 | 11.9% |
Staff costs increased by €19.3m (+7.3% y.o.y) in 9M23, mostly as a result of the salary increase and the increase in the national minimum wage (+€12.1m). Additionally, the growth in the contact centre activity and document management in the corporate solutions business line also contributed to this evolution in costs.
External supplies & services costs increased by €21.9m (+8.8% y.o.y) due to the growth in direct costs of the Express & Parcels services (+€24.1m), partly offset by the reduction in direct costs of Mail services (-€9.5m y.o.y) to which the impact of the elections in 1Q22 was a contributing factor.
Impairments and provisions increased by €3.2m in 9M23 (+18.5% y.o.y), as a result of the growth in mortgage loans.
Other costs decreased by €20.6m (-44.7% y.o.y), mainly due to the business solutions laptop sale project that took place in 1Q22 (-€20.7m).
Depreciation & amortisation decreased by €0.6m (-1.1% y.o.y) in 9M23, positively impacted by the revision of the useful life of some assets (-€2.8m). This effect was partly offset by investment in IT systems (+€2.1m) and sorting equipment (+€0.3m).
Specific items amounted to €11.0m in 9M23, due to: (i) restructuring costs, namely suspension agreements of employment contracts (+€4.5m); (ii) strategic projects (+€1.6m); (iii) reinforcement of the impairment loss relative to the former headquarters (+€5.2m); (iv) the change of head office building (-€0.4m); and (v) losses with the appreciation of contracted derivatives (+€0.2m).

On 30 September 2023, the number of CTT employees (permanent employees and fixed-term employees) was 13,458, up 670 compared to 30 September 2022 (+5.2% y.o.y).
| 30.09.2022 | 30.09.2023 | ∆ | ∆% | |
|---|---|---|---|---|
| Mail & Other | 10,961 | 11,248 | 287 | 2.6% |
| Express & Parcels | 1,305 | 1,621 | 316 | 24.2% |
| Banco CTT | 487 | 551 | 64 | 13.1% |
| Financial Services & Retail | 35 | 38 | 3 | 8.6% |
| Total, of which: | 12,788 | 13,458 | 670 | 5.2% |
| Permanent | 11,230 | 11,324 | 94 | 0.8% |
| Fixed-term contracts | 1,558 | 2,134 | 576 | 37.0% |
| Portugal | 12,111 | 12,499 | 388 | 3.2% |
| Other geographies | 677 | 959 | 282 | 41.7% |
There was an increase in the number of employees in all business units, mainly in the Express & Parcels business unit (+316) and Banco CTT (+64). The Mail & Other business unit also grew, as a result of the increment in the Contact Centre and the Document Management activity of the business solutions area (+287), which was partially compensated by the prosecution of the Human Resources optimisation programme underway mainly in the central structure.
Together, the areas of operations and distribution within the mail network (5,421 employees, of whom 3,946 are delivery postmen and women) and the retail network (2,164 employees) represented circa 67.0% of CTT's permanent staff.
Recurring EBIT stood at €68.1m in 9M23 (+€29.3m; +75.6% y.o.y), with a margin of 9.5% (5.8% in 9M22). All business units posted recurring EBIT growth: Financial Services & Retail by +€13.3m (+67.8% y.o.y); Banco CTT by +€8.6m (+89.6% y.o.y); Express & Parcels by +€7.3m (+153.5% y.o.y); and Mail & Other by +€0.1m (+2.2% y.o.y.).
| € million | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| 9M22 | 9M23 | Δ | Δ% | 3Q22 | 3Q23 | Δ | Δ% | ||
| EBIT by business unit | 38.8 | 68.1 | 29.3 | 75.6% | 20.1 | 19.7 | (0.4) | (2.0%) | |
| Mail & Other | 4.8 | 4.9 | 0.1 | 2.2% | 6.6 | 0.1 | (6.5) | (98.8%) | |
| Express & Parcels | 4.8 | 12.1 | 7.3 | » | 1.1 | 6.2 | 5.1 | » | |
| Banco CTT | 9.6 | 18.2 | 8.6 | 89.6% | 4.1 | 8.5 | 4.4 | 107.6% | |
| Financial Services & Retail | 19.6 | 32.9 | 13.3 | 67.8% | 8.4 | 4.9 | (3.5) | (41.2%) |
It is worth highlighting in 3Q23 the growth of recurring EBIT in Express & Parcels (+€5.1m y.o.y), leveraged mainly on the growth of recurring EBIT in Spain (+€5.0m y.o.y) based on the increase in ecommerce volumes (+68.9%). At the consolidated level, besides Express & Parcels, the contribution of Banco CTT should be underlined, with both units being the growth levers.

The consolidated financial results amounted to -€11.6m (-€4.5m; -63.5% y.o.y) in 9M23.
| € million | ||||||||
|---|---|---|---|---|---|---|---|---|
| 9M22 | 9M23 | Δ | Δ% | 3Q22 | 3Q23 | Δ | Δ% | |
| Financial results | (7.1) | (11.6) | (4.5) | (63.5%) | (2.5) | (4.5) | (2.0) | (83.0%) |
| Financial income, net | (6.9) | (11.6) | (4.7) | (68.2%) | (2.4) | (4.5) | (2.1) | (90.4%) |
| Financial costs and losses | (6.9) | (12.3) | (5.4) | (77.3%) | (2.4) | (4.6) | (2.2) | (92.1%) |
| Financial income | 0.0 | 0.7 | 0.6 | » | 0.0 | 0.0 | 0.0 | » |
| Gains/losses in subsidiaries, associated companies and joint ventures |
(0.2) | 0.0 | 0.2 | 100.0 % | (0.1) | (0.0) | 0.1 | 98.3% |
Financial costs and losses incurred amounted to €12.3m, mainly incorporating financial costs related to post-employment and long-term employee benefits of €5.4m, the most significant increase of which is due to the increase in the discount rate in the 2022 valuation, interest expense associated to finance leases liabilities linked to the implementation of IFRS 16 for an amount of €2.6m and interest expense on bank loans for an amount of €3.8m.
In 9M23, CTT obtained a consolidated net profit attributable to equity holders of €35.5m, which is €7.2m above 9M22. The evolution of the consolidated net income was positively impacted by the growth of recurring EBIT (+€29.3m) and negatively affected by (i) the worsening of financial results (-€4.5m), (ii) the unfavourable evolution of the corporate income tax for the period (+€2.3m), and (iii) specific items, as there was a gain of €4.3m in 9M22, compared to a loss of €11.0m in 9M23.
Capex stood at €16.6m in 9M23 (-€3.3m; -16.5% y.o.y).
This evolution is justified above all by the investment made in sorting centres as of late. CTT maintains its focus on improving IT systems, especially in the areas of Express & Parcels and Banco CTT where investment in IT systems to support the business has been reinforced.
In 9M23, the Company generated an operating cash flow of €76.2m (+€17.2m). The growth of operating cash flow is primarily explained by the positive performance in terms of generated EBITDA (+€28.7m to €115.6m), which more than offset the negative evolution of working capital (-€4.2m), and specific items (-€15.2m). There was also a €4.6m reduction in the weight of non-cash items at EBITDA level, as well as a €3.3m reduction in investment, which stood at €16.6m in 9M23 vis-à-vis €19.9m in 9M22.
In terms of working capital, the evolution observed in 9M23 was largely influenced by the performance of the CAPEX-related component, very much in line with that seen in the same period of the previous year, where payments made in the period related to investment made in 4Q22 had a significant impact.
| € million | ||||||||
|---|---|---|---|---|---|---|---|---|
| 9M22 | 9M23 | Δ | Δ% | 3Q22 | 3Q23 | Δ | Δ% | |
| EBITDA | 86.8 | 115.6 | 28.7 | 33.1% | 36.4 | 35.5 | (0.9) | (2.4%) |
| Non-cash items* | (7.8) | (3.2) | 4.6 | 59.4% | (4.4) | (2.3) | 2.1 | 48.2% |
| Specific items** | 4.3 | (11.0) | (15.2) | « | 2.2 | (1.9) | (4.1) | « |
| Capex | (19.9) | (16.6) | 3.3 | 16.5% | (8.0) | (5.3) | 2.6 | 33.0% |
| Δ Working capital | (4.4) | (8.6) | (4.2) | (95.8%) | 13.8 | (5.4) | (19.2) (139.3%) | |
| Operating cash flow | 59.0 | 76.2 | 17.2 | 29.2 % | 40.0 | 20.6 | (19.4) | (48.6%) |
| Employee benefits | (11.4) | (12.7) | (1.3) | (11.1%) | (3.9) | (4.4) | (0.5) | (12.8%) |
| Tax | (15.6) | 1.1 | 16.7 | 106.8% | (8.0) | 0.5 | 8.5 | 105.6% |
| Free cash flow | 31.9 | 64.5 | 32.7 | 102.4 % | 28.1 | 16.6 | (11.4) | (40.8%) |
| Debt (principal + interest) | (15.4) | 19.1 | 34.5 | » | (7.4) | (8.1) | (0.7) | (9.4%) |
| Dividends | (17.7) | (17.9) | (0.2) | (1.3%) | 0.0 | 0.0 | 0.0 | — |
| Acquisition of own shares | (21.6) | (4.5) | 17.1 | 79.1% | (6.2) | (4.4) | 1.9 | 30.0% |
| Disposal of buildings | 0.0 | 0.0 | 0.0 | (68.6%) | 0.0 | 0.0 | 0.0 | — |
| Investments in associated companies and joint ventures |
(0.7) | (0.3) | 0.4 | 60.0% | (0.5) | 0.5 | 1.0 | » |
| Change in adjusted cash | (23.4) | 61.0 | 84.4 | » | 13.9 | 4.6 | (9.3) | (66.7%) |
| Δ Liabilities related to Financial Serv. & others and Banco CTT, net |
(557.9) | (234.2) | 323.7 | 58.0% | (551.9) | (73.4) | 478.5 | 86.7% |
| Δ Other | 13.3 | (12.2) | (25.5) | « | 0.5 | 3.5 | 3.0 | » |
| Net change in cash | (568.0) | (185.4) | 382.6 | 67.4% | (537.4) | (65.3) | 472.2 | 87.9% |
*Impairments, Provisions and IFRS 16 affecting EBITDA.
**Specific items affecting EBITDA.
| € million | |||||
|---|---|---|---|---|---|
| 31.12.2022 | 30.09.2023 | Δ | Δ% | ||
| Non-current assets | 2,253.3 | 2,323.2 | 69.9 | 3.1% | |
| Current assets | 1,804.2 | 2,004.2 | 200.0 | 11.1% | |
| Assets | 4,057.5 | 4,327.4 | 270.0 | 6.7% | |
| Equity | 224.9 | 238.4 | 13.4 | 6.0% | |
| Liabilities | 3,832.6 | 4,089.1 | 256.5 | 6.7% | |
| Non-current liabilities | 789.4 | 736.4 | (53.0) | (6.7%) | |
| Current liabilities | 3,043.1 | 3,352.7 | 309.5 | 10.2% | |
| Equity and consolidated liabilities | 4,057.5 | 4,327.4 | 270.0 | 6.7% |
The key aspects of the comparison between the balance sheet as at 30.09.2023 and that as at 31.12.2022 are as follows:
• Assets increased by €270.0m, mainly due to the increase in other banking financial assets (+€464.0m) as a result of the increase of Banco CTT's investments in central banks, partially offset by the decrease in cash and cash equivalents following the reduction in public debt subscriptions (-€185.4m).

The CTT Group consolidated balance sheet excluding Banco CTT from the full consolidation perimeter and accounting it as a financial investment measured by the equity method would be as follows:
| € million | ||||
|---|---|---|---|---|
| 31.12.2022* | 30.09.2023 | Δ | Δ% | |
| Non-current assets | 683.2 | 686.3 | 3.1 | 0.5% |
| Current assets | 577.9 | 451.6 | (126.2) | (21.8%) |
| Assets | 1,261.0 | 1,137.9 | (123.1) | (9.8%) |
| Equity | 225.2 | 238.6 | 13.4 | 6.0% |
| Liabilities | 1,035.9 | 899.4 | (136.5) | (13.2%) |
| Non-current liabilities | 331.7 | 350.5 | 18.9 | 5.7% |
| Current liabilities | 704.2 | 548.8 | (155.4) | (22.1%) |
| Equity and consolidated liabilities | 1,261.0 | 1,137.9 | (123.1) | (9.8%) |
* The figures under 31.12.2022 are proforma due to the transfer of Payshop from the perimeter of Banco CTT to CTT, S.A. in 3Q23.
Liabilities related to employee benefits (post-employment and long-term benefits) stood at €207.3m in September 2023, down by €2.9m compared to December 2022, broken down as specified in the table below:
| € million | ||||
|---|---|---|---|---|
| 31.12.2022 | 30.09.2023 | Δ | Δ% | |
| Total liabilities | 210.2 | 207.3 | (2.9) | (1.4%) |
| Healthcare | 190.4 | 188.6 | (1.7) | (0.9%) |
| Healthcare (321 Crédito) | 1.0 | 1.0 | 0.1 | 8.4% |
| Suspension agreements | 10.3 | 10.6 | 0.3 | 2.6% |
| Other long-term employee benefits | 5.1 | 5.0 | (0.1) | (2.9%) |
| Other long-term benefits (321 Crédito) | 0.2 | 0.2 | 0.0 | 8.1% |
| Pension plan | 0.2 | 0.2 | (0.0) | (6.1%) |
| Other benefits | 3.0 | 1.7 | (1.3) | (44.3%) |
| Deferred tax assets | (59.5) | (58.5) | 1.0 | 1.7% |
| Current amount of after-tax liabilities | 150.7 | 148.8 | (1.9) | (1.2%) |
These liabilities related to employee benefits are associated with deferred tax assets amounting to €58.5m, which brings the current amount of liabilities related to employee benefits net of deferred tax assets associated with them to €148.8m.
| € million | ||||
|---|---|---|---|---|
| 31.12.2022 | 30.09.2023 | Δ | Δ% | |
| Net debt | 29.8 | (21.7) | (51.4) | « |
| ST & LT debt | 196.0 | 205.5 | 9.5 | 4.9% |
| of which Finance leases (IFRS16) | 125.9 | 114.4 | (11.5) | (9.1%) |
| Adjusted cash (I+II) | 166.2 | 227.2 | 61.0 | 36.7% |
| Cash & cash equivalents | 456.5 | 271.0 | (185.4) | (40.6%) |
| Cash & cash equivalents at the end of the period (I) | 410.8 | 237.6 | (173.2) | (42.2%) |
| Other cash items | 45.7 | 33.5 | (12.2) | (26.7%) |
| Other Financial Services liabilities, net (II) | (244.6) | (10.4) | 234.2 | 95.8% |
The key aspects of the comparison between the consolidated net debt as at 30.09.2023 and that as at 31.12.2022 are as follows:
CTT Group net debt excluding Banco CTT from the full consolidation perimeter and accounting it as a financial investment measured by the equity method would be as follows:
| € million | ||||
|---|---|---|---|---|
| 31.12.2022* | 30.09.2023 | Δ | Δ% | |
| Net debt with Banco CTT under equity method | 185.7 | 176.1 | (9.5) | (5.1%) |
| ST & LT debt | 192.1 | 202.5 | 10.4 | 5.4% |
| of which Finance leases (IFRS16) | 122.0 | 111.4 | (10.6) | (8.7%) |
| Adjusted cash (I+II) | 6.4 | 26.3 | 19.9 | » |
| Cash & cash equivalents | 371.2 | 222.9 | (148.3) | (40.0%) |
| Cash & cash equivalents at the end of the period (I) | 371.2 | 222.9 | (148.3) | (40.0%) |
| Other cash items | 0.0 | 0.0 | 0.0 | (44.9%) |
| Other Financial Services liabilities, net (II) | (364.8) | (196.5) | 168.2 | 46.1% |
* The figures under 31.12.2022 are proforma due to the transfer of Payshop from the perimeter of Banco CTT to CTT, S.A. in 3Q23.

On 11 June 2021, CTT initiated arbitration proceedings against the Portuguese State to protect its rights, specifically: (a) the impacts and contractual effects, namely compensatory (which CTT estimates to be approximately 23 million euros), of the COVID-19 pandemic, as well as of the public measures adopted in that context; and (b) the legal compatibility, impacts and contractual effects, namely compensatory (which CTT estimates to be approximately 44 million euros), of the decision to extend the concession agreement. The above-mentioned figures correspond to the amounts to which CTT, with the data available at the time, considers to be entitled.
As communicated to the market on 1 October 2023, CTT has been notified of the Decision delivered by the Arbitration Court (dated 27 September) regarding these proceedings. As for the impact of the COVID-19 pandemic, the Court unanimously decided to order the State to pay CTT the amount of 6,785,781 Euros, calculated according to equity principles and which corresponds to the amount necessary to cover the "losses actually suffered by CTT" in the year 2020, because it considers that the pandemic constitutes an abnormal change in circumstances that had a negative impact on the execution of the Concession Agreement. Furthermore, with regard to the unilateral extension of the Concession Agreement, the Court unanimously concluded that the extension decision disturbed the financial balance of the Concession Agreement (to the detriment of CTT) and, as such, ordered the State to restore that balance, for the year 2021, by paying the amount of €16,769,864. Therefore, the State was ordered to pay the total amount of €23,555,645, plus accrued interest to be determined by the Arbitration Court, following the parties' submission on 9 October.
CTT continued its path of proactive leadership on ESG issues rather than just reacting to events. Proof of this was the higher ranking in the Sustainability Measurement and Management System rating by the International Post Corporation - IPC, an improved score that kept the company in 5th place overall, in global terms.
The close relationship with IPC also led to CTT's participation in another edition of the Green Postal Day, an international event of the sector aimed at publicising the commitment and leadership of postal operators in mitigating climate change. In celebration of PostEurop's 30th anniversary, CTT joined the World Cleanup Day by organising an urban clean-up.
On the environmental front, special mention of the CTT ecological fleet, which now has 731 vehicles, the majority of which are electric. With regard to last-mile distribution, 15.3% of the vehicles are electric. Also worthy of note is the reinforcement of the charging infrastructure with the progressive installation of chargers to meet the need to allocate electric vehicles.
Carbon emissions of scopes 1, 2 and 3 totalled 54.1 kt CO2 in 3Q23. This impact is mainly the result of road transport and distribution activities in own and subcontracted fleets, with the providers' activity accounting for the largest share.
To mitigate the effects of the increase in express and parcel volumes in Portugal and Spain, routes have been optimised, either through synergies between CTT Expresso's distribution operation and the national mail network, or through the implementation of computerised dynamic route systems, particularly in Spain. To be highlighted is also an initiative that has been under testing in this segment, aimed at reducing the use of Parcel Aggregation Units, which has resulted in an increase in the capacity for transporting goods and making the most of the load occupancy in vehicles, reducing the kilometres travelled in long-distance vehicles.

The other strategic environmental front for CTT is the promotion of the circular economy. In this field, 82.4% of the products in the mail, parcels and express offer already incorporate recycled or reused materials, which puts CTT well on the way to achieving the target of incorporating this type of materials into 100% of this offer by 2030.
Finally, in keeping with CTT's long philatelic tradition in the field of environmental issues, special note to the launch of the new philatelic book "Botanical Journey through Portugal" in September.
In the social component, the release of CTT's Equality Plan 2024 is to be highlighted. This publication, released annually on 15 September, outlines the path that CTT intends to take in order to achieve full equality between men and women within the organisations that make up the Group, be it in terms of salaries, the rate of positions in top management, the conditions for work-life balance, among other issues. With specific regard to gender parity in the company's top management, the percentage of women in leadership positions slightly rose to 40.2% (+0.3 p.p. compared to the end of June 2023).
Of particular note is the definition and internal dissemination of the strategy for action on diversity, equity, inclusion and reconciliation at CTT. In this context, four priority dimensions were defined: gender equality; generations; cultures; and people with disabilities. Although these dimensions intersect with each other and with others and are based on a common goal, they have specific objectives for each one. Reconciliation measures are transversal and can be adjusted or targeted at certain groups, guaranteeing equal opportunities.
With regard to the number of accidents at work in which CTT workers were involved, the 208 incidents recorded in 3Q23, which resulted in zero deaths, are 33.0% of the total recorded during the year. The accumulated figure for 9M23 already represents 78.8% of the total recorded in 2022, which serves as a benchmark and may indicate a slight increase in the accident indicator compared to last year.
Another company objective concerns the promotion of purchases from local (i.e. Iberian) suppliers in CTT's total supply chain. This indicator has remained unchanged in the last three months, at 99.8%. CTT thus maintains an almost exclusively local purchasing policy, in line with the best sustainability practices in this area.
With the aim of promoting a positive impact on communities, CTT has committed to investing 1.0% of recurring EBIT in social initiatives by 2025. The percentage recorded on 30 September was 0.4%, an increase of 0.1 p.p. compared to the end of June 2023.
The number of hours spent by employees on volunteer activities in 9M23 was 4.7 hours per person, 1.2 hours less than in the same period in 2022, as a result of the greater prevalence of one-off actions compared to ongoing ones. The increase in one-off initiatives organised with specific departments, including the recovery of wild animals in partnership with Quercus and the cleaning up of invasive species in partnership with the Institute for Nature Conservation and Forests, signals a greater investment in initiatives that strengthen ties within teams and a greater commitment by employees to the company's objectives and values. At the same time, the actions have an effective and immediate impact on organisations with a large presence in the communities and on the planet.
At the end of July, CTT celebrated the launch of the 10th edition of the "A Tree for the Forest" campaign, which this year brought several new features to celebrate the occasion, including the availability of a 100% digital format of the kits for sale in the CTT online shop. Locky has also joined this year's initiative, having already sent 235 "A Tree for the Forest" kits to customers who have already tried this service, an initiative that has been very well received by its customers.
Following the tragic earthquake that hit Morocco on 8 September, CTT prepared a solidarity campaign through its partner Western Union, which allowed all money transactions to Morocco to be made free of charge. Although it was launched after 30 September, the campaign was conceived and prepared immediately after the natural disaster occurred.
In the field of Ethics and the organisation's good governance principles, as planned, there were two meetings of the Sustainability Committee. Topics such as the approval of the Equality Plan, detailed above, the new internal approaches to the social impact policy, the efforts needed to boost the decarbonisation of distribution in CTT's value chain and the path to be taken by the company to respond to the challenges of reporting under the new legislation, particularly at European level, which provides the framework for such reporting, were discussed.
During this quarter, the important milestone of publicising the new "CTT Group Code of Ethics" to each employee was reached. For the Chairman of the Board of Directors, Raúl Galamba, and the Chairman of the Executive Committee, João Bento, "this revision of the Code of Ethics is the result (...) of the desire and need to raise our standards at a time (...) when the intensity and pace of transformation (...) should not relieve us of the responsibility to do well, in an exemplary manner, without under any circumstances conceding the need to display ethically irreproachable behaviour."
In the context of the share buy-back programme announced to the market on 21 June 2023, as at 30 September 2023, CTT had already acquired 1,352,686 shares. As a consequence, on 30 September 2023, the Company held an aggregated total of 2,730,818 own shares, representing 1.90% of its share capital, including 1,378,132 own shares previously held.
As at 26 October 2023, date of the last communication on this subject to the market, CTT had already acquired 1,821,851 shares. As a consequence, on that date the Company held, as a result of the transactions carried out in the context of the share buyback programme, an aggregated total of 3,199,983 own shares, representing 2.22% of its share capital, including 1,378,132 own shares previously held.
As a result of the performance in 3Q23, namely in Express & Parcels, recurring EBIT guidance for FY23 is again upgraded to ≥€85m.
This press release is based on CTT – Correios de Portugal, S.A. interim condensed consolidated financial statements for the nine months of 2023.
Lisbon, 2 November 2023
The Board of Directors
This information to the market and the general public is made under the terms and for the purposes of article 29-Q of the Portuguese Securities Code. It is also available on CTT website at: https://www.ctt.pt/grupo-ctt/investidores/comunicados/index?language_id=1
CTT – Correios de Portugal, S.A.


Guy Pacheco Market Relations Representative of CTT
Nuno Vieira Director of Investor Relations of CTT
Email: [email protected] Telephone: + 351 210 471 087

This document has been prepared by CTT – Correios de Portugal, S.A. (the "Company" or "CTT") exclusively for communication of the financial results of the nine months of 2023 (9M23) and has a mere informative nature. This document does not constitute, nor must it be interpreted as, an offer to sell, issue, exchange or buy any financial instruments (namely any securities issued by CTT or by any of its subsidiaries or affiliates), nor any kind of solicitation, recommendation or advice to (dis)invest by CTT, its subsidiaries or affiliates.
Distribution of this document in certain jurisdictions may be prohibited, and recipients into whose possession this document comes shall be solely responsible for informing themselves about and observing any such restrictions. In particular, this press release and the information contained herein is not for publication, distribution or release in, or into, directly or indirectly, the United States of America (including its territories and possessions), Canada, Japan or Australia or to any other jurisdiction where such an announcement would be unlawful.
Hence, neither this press release nor any part of it, nor its distribution, constitute the basis of, or may be invoked in any context as, a contract, or compromise or decision of investment, in any jurisdiction. Thus being, the Company does not assume liability for this document if it is used with a purpose other than the above.
This document (i) may contain summarised information and be subject to amendments and supplements and (ii) the information contained herein has neither been independently verified, nor audited or reviewed by any of the Company's advisors or auditors. Thus being, given the nature and purpose of the information herein and, except as required by applicable law, CTT does not undertake any obligation to publicly update or revise any of the information contained in this document. This document does not contain all the information disclosed to the market about CTT, thus its recipients are invited and advised to consult the public information disclosed by CTT in www.ctt.pt and in www.cmvm.pt. In particular, the contents of this press release shall be read and understood in light of the financial information disclosed by CTT, through such means.
By reading this document, you agree to be bound by the foregoing restrictions.
This document contains forward-looking statements. All the statements herein which are not historical facts, including, but not limited to, statements expressing our current opinion or, as applicable, those of our directors regarding the financial performance, the business strategy, the management plans and objectives concerning future operations and investments are forward-looking statements. Statements that include the words "expects", "estimates", "foresees", "predicts", "intends", "plans", "believes", "anticipates", "will", "targets", "may", "would", "could", "continues" and similar statements of a future or forward-looking nature identify forward-looking statements.
All forward-looking statements included herein involve known and unknown risks and uncertainties. Accordingly, there are or will be important factors that could cause our actual results, performance or achievements to differ materially from those indicated in these statements. Any forward-looking statements in this document reflect our current views with respect to future events and are subject to these and other risks, uncertainties and assumptions relating to the results of our operations, growth strategy and liquidity, and the wider environment (specifically, market developments, investment opportunities and regulatory conditions).
Although CTT believes that the assumptions beyond such forward-looking statements are reasonable when made, any third parties are cautioned that forward-looking information and statements are subject to various risks and uncertainties, many of which are difficult to predict and generally beyond the control of CTT, what could cause the models, objectives, plans, estimates and / or projections to be materially reviewed and / or actual results and developments to differ materially from those expressed in, or implied or projected by, the forward-looking information and statements.
Forward-looking statements (in particular, the objectives, estimates and projections as well as the corresponding assumptions) do neither represent a commitment regarding the models and plans to be implemented, nor are they guarantees of future performance, nor have they been reviewed by the auditors of CTT. You are cautioned not to place undue reliance on the forward-looking statements herein. All forward-looking statements included herein speak only as at the date of this document. Except as required by applicable law, CTT does not undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Interim condensed consolidated
financial statements

CONSOLIDATED STATEMENT OF FINANCIAL POSITION AS AT 31 DECEMBER 2022 AND 30 SEPTEMBER 2023 (Euros)
| Unaudited | |||
|---|---|---|---|
| NOTES | 31.12.2022 | 30.09.2023 | |
| ASSETS | |||
| Non-current assets | |||
| Tangible fixed assets | 4 | 303,205,780 | 283,706,081 |
| Investment properties | 6 | 6,183,979 | 6,027,666 |
| Intangible assets | 5 | 69,408,609 | 67,020,460 |
| Goodwill | 80,256,739 | 80,256,739 | |
| Investments in associated companies | 481 | 481 | |
| Investments in joint ventures | — | 22,627 | |
| Other investments | 961,394 | 1,511,394 | |
| Financial assets at fair value through profit or loss | 26,219,905 | 24,153,973 | |
| Debt securities at amortised cost | 8 | 409,388,745 | 388,813,508 |
| Other non-current assets | 1,177,648 | 2,917,889 | |
| Credit to banking clients | 10 | 1,287,676,223 | 1,401,715,151 |
| Other banking financial assets | 9 | 961,446 | — |
| Deferred tax assets | 26 | 67,823,608 | 67,056,354 |
| Total non-current assets | 2,253,264,557 | 2,323,202,323 | |
| Current assets | |||
| Inventories | 8,040,976 | 7,964,547 | |
| Accounts receivable | 147,130,876 | 145,070,626 | |
| Credit to banking clients | 10 | 489,888,789 | 433,567,953 |
| Income taxes receivable | 23 | 1,102,700 | 8,268 |
| Prepayments | 11 | 9,011,875 | 12,389,168 |
| Financial assets at fair value through profit or loss | 26,478,525 | 27,178,174 | |
| Debt securities at amortised cost | 8 | 128,391,899 | 70,836,636 |
| Other current assets | 76,482,423 | 110,050,061 | |
| Other banking financial assets | 9 | 461,226,081 | 926,157,942 |
| Cash and cash equivalents | 12 | 456,469,298 | 271,021,783 |
| 1,804,223,442 | 2,004,245,158 | ||
| Non-current assets held for sale | 200 | 200 | |
| Total current assets | 1,804,223,642 | 2,004,245,358 | |
| Total assets | 4,057,488,199 | 4,327,447,681 | |
| EQUITY AND LIABILITIES | |||
| Equity | |||
| Share capital | 14 | 72,675,000 | 71,957,500 |
| Own shares | 15 | (10,826,390) | (9,745,158) |
| Reserves | 15 | 53,844,057 | 48,113,244 |
| Retained earnings | 15 | 64,647,067 | 83,238,248 |
| Other changes in equity | 15 | 6,857,207 | 7,562,670 |
| Net profit | 36,406,519 | 35,527,387 | |
| Equity attributable to equity holders | 223,603,460 | 236,653,891 | |
| Non-controlling interests | 1,326,016 | 1,707,033 | |
| Total equity | 224,929,476 | 238,360,924 | |
| Liabilities | |||
| Non-current liabilities | |||
| Medium and long term debt | 18 | 136,197,923 | 155,141,128 |
| Employee benefits | 185,257,617 | 184,848,089 | |
| Provisions | 19 | 12,632,267 | 12,903,067 |
| Debt securities issued at amortised cost | 21 | 445,226,206 | 373,665,453 |
| Prepayments | 11 | 260,886 | 571,444 |
| Deferred tax liabilities | 26 | 9,847,476 | 9,297,625 |
| Total non-current liabilities | 789,422,375 | 736,426,806 | |
| Current liabilities | |||
| Accounts payable | 20 | 525,211,751 | 348,623,071 |
| Banking clients' deposits and other loans | 22 | 2,245,329,918 | 2,717,150,328 |
| Employee benefits | 22,091,681 | 20,785,863 | |
| Income taxes payable | 23 | — | 9,602,650 |
| Short term debt | 18 | 59,756,744 | 50,348,867 |
| Financial liabilities at fair value through profit or loss | 26,344,517 | 24,448,661 | |
| Debt securities issued at amortised cost | 21 | 351,654 | 313,990 |
| Prepayments | 11 | 3,678,140 | 5,615,097 |
| Other current liabilities | 114,161,276 | 132,878,909 | |
| Other banking financial liabilities | 9 | 46,210,667 | 42,892,514 |
| Total current liabilities | 3,043,136,348 | 3,352,659,950 | |
| Total liabilities | 3,832,558,723 | 4,089,086,756 | |
| Total equity and liabilities | 4,057,488,199 | 4,327,447,681 |
CONSOLIDATED INCOME STATEMENT FOR THE NINE-MONTHS PERIODS ENDED 30 SEPTEMBER 2022 AND 30 SEPTEMBER 2023 Euros
| Nine-months periods ended | Three months ended | |||||
|---|---|---|---|---|---|---|
| NOTES | Unaudited | Unaudited | Unaudited | Unaudited | ||
| 30.09.2022 | 30.09.2023 | 30.09.2022 | 30.09.2023 | |||
| Sales and services rendered | 3 | 579,305,443 | 614,127,877 | 185,074,626 | 198,303,478 | |
| Financial margin | 53,500,054 | 72,095,705 | 19,079,554 | 26,045,920 | ||
| Other operating income | 29,984,946 | 29,198,657 | 12,207,118 | 10,669,392 | ||
| 662,790,443 | 715,422,239 | 216,361,298 | 235,018,790 | |||
| Cost of sales | (35,547,141) | (10,881,537) | (5,731,744) | (2,233,501) | ||
| External supplies and services | (251,116,444) | (272,981,419) | (84,425,161) | (98,757,030) | ||
| Staff costs | 24 | (266,132,801) | (287,360,078) | (86,058,565) | (90,544,153) | |
| Impairment of accounts receivable, net | (2,791,054) | (1,471,909) | (1,467,528) | 1,221,509 | ||
| Impairment of other financial banking assets | (17,164,495) | (18,083,406) | (6,410,381) | (5,732,805) | ||
| Provisions, net | 19 | 2,596,850 | (1,019,736) | 3,684,196 | (746,850) | |
| Depreciation/amortisation and impairment of investments, net | (48,073,192) | (51,910,588) | (16,270,989) | (15,618,636) | ||
| Net gains/(losses) of assets and liabilities at fair value through profit or loss |
12,271,530 | 493,584 | 6,333,556 | 15,681 | ||
| Other operating costs | (15,091,991) | (15,176,600) | (4,964,624) | (4,831,620) | ||
| Gains/losses on disposal/ remeasurement of assets | 1,276,084 | 55,167 | 1,253,617 | 29,018 | ||
| (619,772,654) | (658,336,522) | (194,057,623) | (217,198,387) | |||
| 43,017,791 | 57,085,717 | 22,303,675 | 17,820,403 | |||
| Interest expenses | 25 | (6,931,854) | (12,287,136) | (2,369,166) | (4,551,071) | |
| Interest income | 25 | 13,914 | 650,159 | 1,235 | 41,557 | |
| Gains/losses in subsidiary, associated companies and joint ventures |
(197,822) | (6) | (96,967) | (1,674) | ||
| (7,115,762) | (11,636,983) | (2,464,898) | (4,511,188) | |||
| Earnings before taxes | 35,902,029 | 45,448,734 | 19,838,777 | 13,309,215 | ||
| Income tax for the period | 26 | (7,620,135) | (9,950,101) | (6,120,807) | (3,832,551) | |
| Net profit for the period | 28,281,894 | 35,498,633 | 13,717,970 | 9,476,664 | ||
| Net profit for the period attributable to: | ||||||
| Equity holders | 28,305,860 | 35,527,387 | 13,756,677 | 9,478,553 | ||
| Non-controlling interests | (23,966) | (28,754) | (38,707) | (1,890) | ||
| Earnings per share: | 17 | 0.19 | 0.25 | 0.09 | 0.07 |
The attached notes are an integral part of these financial statements.
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME FOR THE NINE-MONTHS PERIODS ENDED 30 SEPTEMBER 2022 AND 30 SEPTEMBER 2023
Euros
| Nine-months periods ended | Three months ended | |||||
|---|---|---|---|---|---|---|
| NOTES | Unaudited | Unaudited | Unaudited | Unaudited | ||
| 30.09.2022 | 30.09.2023 | 30.09.2022 | 30.09.2023 | |||
| Net profit for the period | 28,281,894 | 35,498,633 | 13,717,970 | 9,476,664 | ||
| Adjustments from application of the equity method (non re-classifiable adjustment to profit and loss) |
15 | 71,413 | 1,771 | 28,028 | 8,518 | |
| Changes to fair value reserves | 15 | (29,152) | — | (21,012) | — | |
| Employee benefits (non re-classifiable adjustment to profit and loss) | 47,275,716 | — | — | — | ||
| Deferred tax/Employee benefits (non re-classifiable adjustment to profit and loss) |
(13,234,189) | — | — | — | ||
| Other changes in equity | 15 | 854,433 | 1,771 | 148,124 | 8,518 | |
| Other comprehensive income for the period after taxes | 34,938,221 | 3,542 | 155,140 | 17,036 | ||
| Comprehensive income for the period | 63,220,115 | 35,502,175 | 13,873,110 | 9,493,700 | ||
| Attributable to non-controlling interests | 830,467 | (26,983) | 109,416 | 6,628 | ||
| Attributable to shareholders of CTT | 62,389,648 | 35,529,158 | 13,763,693 | 9,487,072 |
CTT-CORREIOS DE PORTUGAL, S.A.
CONSOLIDATED STATEMENT OF CHANGES IN EQUITY AS AT 31 DECEMBER 2022 AND 30 SEPTEMBER 2023
Euros
| NOTES | Share capital | Own Shares | Reserves | Other changes in equity |
Retained earnings |
Net profit for the year |
Non controlling interests |
Total | |
|---|---|---|---|---|---|---|---|---|---|
| Balance on 31 December 2021 | 75,000,000 | (6,404,963) | 67,078,351 | (43,998,612) | 43,904,074 | 38,404,113 | 563,106 | 174,546,069 | |
| Share capital decrease | 14 | (2,325,000) | 17,152,548 | (14,827,548) | — | — | — | — | — |
| Appropriation of net profit for the year of 2021 | — | — | — | — | 38,404,113 | (38,404,113) | — | — | |
| Dividends | 16 | — | — | — | — | (17,656,441) | — | — | (17,656,441) |
| Acquisition of own shares | 15 | — | (21,573,976) | — | — | — | — | — | (21,573,976) |
| Share plan | 15 | — | — | 1,620,000 | — | — | — | — | 1,620,000 |
| (2,325,000) | (4,421,428) | (13,207,548) | — | 20,747,672 | (38,404,113) | — | (37,610,417) | ||
| Other movements | 15 | — | — | — | — | — | — | 827,244 | 827,244 |
| Actuarial gains/losses - Health Care, net from deferred taxes | 15 | — | — | — | 50,855,819 | — | — | — | 50,855,819 |
| Changes to fair value reserves | 15 | — | — | (26,746) | — | — | — | — | (26,746) |
| Adjustments from the application of the equity method | 15 | — | — | — | — | (4,678) | — | — | (4,678) |
| Net profit for the period | — | — | — | — | — | 36,406,519 | (64,334) | 36,342,185 | |
| Comprehensive income for the period | — | — | (26,746) | 50,855,819 | (4,678) | 36,406,519 | 762,910 | 87,993,824 | |
| Balance on 31 December 2022 | 72,675,000 | (10,826,390) | 53,844,057 | 6,857,207 | 64,647,067 | 36,406,519 | 1,326,016 | 224,929,476 | |
| Share capital decrease | 14 | (717,500) | 5,293,313 | (4,575,813) | — | — | — | — | — |
| Appropriation of net profit for the year of 2022 | — | — | — | — | 36,406,519 | (36,406,519) | — | — | |
| Dividends | 16 | — | — | — | — | (17,817,109) | — | — | (17,817,109) |
| Acquisition of own shares | 15 | — | (4,661,617) | — | — | — | — | — | (4,661,617) |
| Attribution of own shares | 15 | — | 449,537 | (1,155,000) | 705,463 | — | — | — | — |
| Share plan | — | — | — | — | — | — | — | — | |
| Other movements | 15 | — | — | — | — | — | — | 408,000 | 408,000 |
| (717,500) | 1,081,233 | (5,730,813) | 705,463 | 18,589,410 | (36,406,519) | 408,000 | (22,070,726) | ||
| Other movements | 15 | — | — | — | — | — | — | 1,771 | 1,771 |
| Adjustments from the application of the equity method | — | — | — | — | 1,771 | — | — | 1,771 | |
| Net profit for the period | — | — | — | — | — | 35,527,387 | (28,754) | 35,498,633 | |
| Comprehensive income for the period | — | — | — | — | 1,771 | 35,527,387 | (26,983) | 35,502,175 | |
| Balance on 30 September 2023 (Unaudited) | 71,957,500 | (9,745,158) | 48,113,244 | 7,562,670 | 83,238,248 | 35,527,387 | 1,707,033 | 238,360,924 |

CONSOLIDATED CASH FLOW STATEMENT FOR THE NINE-MONTHS PERIODS ENDED 30 SEPTEMBER 2022 AND 30 SEPTEMBER 2023
Euros
| Unaudited | Unaudited | |||
|---|---|---|---|---|
| NOTES | 30.09.2022 | 30.09.2023 | ||
| Cash flow from operating activities | ||||
| Collections from customers | 595,549,053 | 634,704,531 | ||
| Payments to suppliers | (333,163,883) | (325,854,214) | ||
| Payments to employees | (239,044,009) | (259,310,779) | ||
| Banking customer deposits and other loans | 155,755,620 | 466,236,843 | ||
| Credit to banking clients | (186,540,735) | (68,781,433) | ||
| Cash flow generated by operations | (7,443,953) | 446,994,947 | ||
| Payments/receivables of income taxes | (15,640,781) | 1,057,992 | ||
| Other receivables/payments | 123,746,479 | (108,578,573) | ||
| Cash flow from operating activities (1) | 100,661,744 | 339,474,366 | ||
| Cash flow from investing activities | ||||
| Receivables resulting from: | ||||
| Tangible fixed assets | 32,080 | 10,080 | ||
| Financial investments | 8 | 2 | — | |
| 73,647 | ||||
| Investment subsidies | ||||
| Investment in securities at fair value through other comprehensive income |
8 | 4,880,866 | — | |
| Investment in securities at amortised cost | 8 | 406,681,491 | 126,300,000 | |
| Demand deposits at Bank of Portugal | 19,937,800 | — | ||
| Other banking financial assets | 9 | 5,995,000 | 7,420,000 | |
| Interest income | 69,466 | 2,104,562 | ||
| Payments resulting from: | ||||
| Tangible fixed assets | (11,669,927) | (10,748,803) | ||
| Intangible assets | (14,390,001) | (12,048,596) | ||
| Financial investments | 8 | (650,000) | (741,605) | |
| Investment in securities at fair value through other comprehensive income |
8 | (1,146,911) | — | |
| Investment in securities at amortised cost | (658,922,859) | (49,877,352) | ||
| Demand deposits at Bank of Portugal | — | (2,465,800) | ||
| Applications at the Central Bank | (516,800,000) | (457,847,000) | ||
| Other banking financial assets | 9 | (3,750,000) | (10,600,000) | |
| Cash flow from investing activities (2) | (769,732,992) | (408,420,866) | ||
| Cash flow from financing activities | ||||
| Receivables resulting from: | ||||
| Loans obtained | 18 | 31,720 | 34,780,874 | |
| Capital realisations and other equity instruments | 867,000 | 408,000 | ||
| Other credit institutions' deposits | 365 | — | ||
| Debt securities issued | 201,500,000 | — | ||
| Payments resulting from: | ||||
| Loans repaid | 18 | (15,255,207) | (15,935,400) | |
| Interest expenses | (292,751) | (1,872,175) | ||
| Lease liabilities | 18 | (25,272,935) | (27,684,142) | |
| Debt securities issued | 9 | (11,556,284) | (71,586,282) | |
| Acquisition of own shares | 15 | (21,573,976) | (4,510,815) | |
| Dividends | 16 | (17,656,441) | (17,888,170) | |
| Cash flow from financing activities (3) | 110,791,490 | (104,288,110) | ||
| Net change in cash and cash equivalents (1+2+3) | (558,279,758) | (173,234,610) | ||
| Cash and equivalents at the beginning of the period Cash and cash equivalents at the end of the period |
12 | 856,957,546 298,677,788 |
410,798,975 237,564,365 |
|
| Cash and cash equivalents at the end of the period | 298,677,788 | 237,564,365 | ||
| Sight deposits at Bank of Portugal | — | 25,651,700 | ||
| Outstanding checks of Banco CTT / Checks clearing of Banco CTT | 11,176,687 | 7,817,209 | ||
| Impairment of slight and term deposits | (5,573) | (11,490) | ||
| Cash and cash equivalents (Balance sheet) | 309,848,902 | 271,021,783 |

Notes to the interim condensed consolidated financial statements (Amounts expressed in Euros)
| INTERIM CONSOLIDATED FINANCIAL STATEMENTS | 20 |
|---|---|
| 1. INTRODUCTION |
26 |
| 2. MATERIAL ACCOUNTING POLICIES |
27 |
| 2.1 New standards or amendments adopted by the Group | 27 |
| 2.2 Basis of Presentation |
28 |
| 3. SEGMENT REPORTING |
28 |
| 4. TANGIBLE FIXED ASSETS |
36 |
| 5. INTANGIBLE ASSETS |
40 |
| 6. INVESTMENT PROPERTIES |
42 |
| 7. COMPANIES INCLUDED IN THE CONSOLIDATION |
44 |
| 8. DEBT SECURITIES |
48 |
| 9. OTHER BANKING FINANCIAL ASSETS AND LIABILITIES |
51 |
| 10. CREDIT TO BANKING CLIENTS | 53 |
| 11. PREPAYMENTS | 59 |
| 12. CASH AND CASH EQUIVALENTS | 60 |
| 13. ACCUMULATED IMPAIRMENT LOSSES | 62 |
| 14. EQUITY | 63 |
| 15. OWN SHARES, RESERVES, OTHER CHANGES IN EQUITY AND RETAINED | 65 |
| EARNINGS | |
| 16. DIVIDENDS | 69 |
| 17. EARNINGS PER SHARE | 69 |
| 18. DEBT | 70 |
| 19. PROVISIONS, GUARANTEES PROVIDED, CONTINGENT LIABILITIES AND | 73 |
| COMMITMENTS | |
| 20. ACCOUNTS PAYABLE | 76 |
| 21. DEBT SECURITIES AT AMORTISED COST | 77 |
| 22. BANKING CLIENTS' DEPOSITS AND OTHER LOANS | 81 |
| 23. INCOME TAXES RECEIVABLE /PAYABLE | 82 |
| 24. STAFF COSTS | 82 |
| 25. INTEREST EXPENSES AND INTEREST INCOME | 87 |
| 26. INCOME TAX FOR THE PERIOD | 87 |
| 27. RELATED PARTIES | 92 |
| 28. OTHER INFORMATION | 93 |
| 29. SUBSEQUENT EVENTS | 96 |

CTT – Correios de Portugal, S.A. ("CTT" or "Company"), with head office at Avenida dos Combatentes, 43, 14th floor, 1643-001 in Lisbon, had its origin in the "Administração Geral dos Correios Telégrafos e Telefones" government department and its legal form is the result of successive re-organisations carried out by the Portuguese state business sector in the communications area.
Decree-Law no. 49 368, of 10 November 1969, founded the state-owned company CTT - Correios e Telecomunicações de Portugal, E. P., which started operating on 1 January 1970. By Decree-Law no. 87/92, of 14 May, CTT – Correios e Telecomunicações de Portugal, E. P., was transformed into a legal entity governed by private law, with the status of a state-owned public limited company. Finally, with the foundation of the former Telecom Portugal, S.A. by spin-off from Correios e Telecomunicações de Portugal, S.A. under Decree-Law no. 277/92, of 15 December, the Company's name was changed to the current CTT – Correios de Portugal, S.A.
On 31 January 2013, the Portuguese State through the Order 2468/12 – SETF, of 28 December, determined the transfer of the investment owned by the Portuguese State in CTT to Parpública – Participações Públicas, SGPS, S.A.
At the General Meeting held on 30 October 2013, the registered capital of CTT was reduced to 75,000,000 Euros, being from that date onward represented by 150,000,000 shares, as a result of a stock split which was accomplished through the reduction of the nominal value from 4.99 Euros to 0.50 Euros.
During the financial year ended 31 December 2013, CTT's capital was opened to the private sector. Supported by Decree-Law no. 129/2013, of 6 September, and the Resolution of the Council of Ministers ("RCM") no. 62-A/2013, of 10 October, the RCM no. 62-B/2013, of 10 October, and RCM no. 72- B/2013, of 14 November, the first phase of privatisation of the capital of CTT took place on 5 December 2013. From this date onward, 63.64% of the shares of CTT (95.5 million shares) were owned by the private sector, of which 14% (21 million shares) were sold in a Public Offering and 49.64% (74.5 million shares) by Institutional Direct Selling. On 31 December 2013 the Portuguese State, through Parpública - Participações Públicas, SGPS, S.A. held 36.36% of the shares of CTT, 30.00% by holding and 6.36% by allocation.
On 5 September 2014, the second phase of the privatisation of CTT took place. The shares held by Parpública - Participações Públicas, SGPS, S.A., which on that date represented 31.503% of CTT's capital, were subject to a private offering of shares ("Equity Offering") via an accelerated book-building process. The Equity Offering was addressed exclusively to institutional investors.
At the meeting of the Company's Board of Directors held on 16 March 2022, it was unanimously decided to approve the implementation of a Buy-back programme for the Company's own shares, including the related terms and conditions, with the sole purpose of reducing the Company's share capital through the cancellation of shares acquired under the aforementioned programme, subject to prior approval by the General Meeting.
At the General Meeting held on 21 April 2022, a resolution was approved regarding the maximum number of shares to be acquired under the Share Buy-back Programme.
On 7 November 2022, the Company's share capital reduction in the amount of 2,325,000 euros, through the cancellation of 4,650,000 shares representing 3.1% of the share capital, was registered in the Commercial Register Office, with the Company's share capital to be composed of 145,350,000 shares with the nominal value of 0.50 Euros each.

Subsequently, at the Annual General Meeting held on 20 April 2023 and still following the share buyback programme mentioned above, and whose scope was extended on 27 July 2022, the share capital reduction of 717,500 Euros was approved. On 21 April 2023, the share capital reduction of the aforementioned amount was entered in the commercial register, through the extinction of 1,435,000 shares representing 0.997% of the acquired CTT share capital.
Thus, CTT's share capital now amounts to 71,957,500 Euros, represented by 143,915,000 shares with a nominal value of fifty cents per share, with the Company's Articles of Association being consequently amended.
The financial statements attached herewith are expressed in Euros, as this is the main currency of the Group's operations.
The shares of CTT are listed on Euronext Lisbon.
These financial statements were approved by the Board of Directors and authorised for issue on 2 November 2023.
The accounting policies adopted, including financial risk management policies, are consistent with those followed in the preparation of the consolidated financial statements for the year ended 31 December 2022, except for the new standards and amendments effective from 1 January 2023.
The standards and amendments recently issued, already effective and adopted by the Group in the preparation of these financial statements, are as follows:
The amendment adds a transition option that allows an entity to apply an "overlay" in the classification of a financial asset in the comparative period(s) presented in the initial application of IFRS 17. The "overlay" allows all financial assets, including those held in connection with noncontract activities within the scope of IFRS 17, to be classified on an instrument-by-instrument basis in the comparative period(s) in line with how the entity expects these assets to be classified in the initial application of IFRS 9.
• Amendments to IAS 1 – Disclosure of Accounting Policies - These amendments are intended to assist the entity in the disclosure of 'material' accounting policies, previously designated as 'significant' policies. However, due to the non-existence of this concept in the IFRS standards, it was decided to substitute the concept "materiality", a concept already known by the users of the financial statements. When assessing the materiality of accounting policies, the entity must consider not only the size of transactions but also other events or conditions and their nature.
The amendment clarifies that payments that settle a liability are tax deductible, however it is a matter of professional judgment whether such deductions are attributable to the liability that is recognised in the financial statements or to the related asset. This is important in determining whether there are temporary differences in the initial recognition of the asset or liability.
Thus, the initial recognition exception is not applicable to transactions that gave rise to equal taxable and deductible temporary differences. It is only applicable if the recognition of an active lease and a passive lease gives rise to taxable and deductible temporary differences that are not equal.
The Group did not register significant changes with the adoption of these standards and interpretations.
The interim condensed consolidated financial statements have been prepared using accounting policies consistent with International Financial Reporting Standards ("IAS / IFRS") as adopted by the European Union as at 1 January 2023, and in accordance with IAS 34 - Interim Financial Reporting.
The consolidated financial statements were prepared under the assumption of going concern and are prepared under the historical cost convention, except for the financial assets and liabilities accounted at fair value.
In accordance with IFRS 8, the Group discloses the segment financial reporting.
The Board of Directors regularly reviews segmental reports, using them to assess and communicate each segment performance, as well as to decide on how to allocate resources.
The business of CTT is organised in the following segments:

The business segregation by segment is based on management information produced internally and presented to the "chief operating decision maker".
The segments cover the three CTT business areas, as follows:
The amounts reported in each business segment result from the aggregation of the subsidiaries and business units defined in each segment perimeter and the elimination of transactions between companies of the same segment.
The statement of financial position of each subsidiary and business unit is determined based on the amounts booked directly in the companies that compose the segment, including the elimination of balances between companies of the same segment, and excluding the allocation in the segments of the adjustments between segments.
The income statement for each business segment is based on the amounts booked directly in the companies' financial statements and related business units, adjusted by the elimination of transactions between companies of the same segment.
However, as CTT, S.A. has assets in more than one segment it was necessary to split its income and costs by the several operating segments. The Internal Services Rendered refer to services provided across the different CTT, S.A. business areas, and the income is calculated according to standard activities valued through internally set transfer prices. The Mail segment provides internal services essentially related to the retail network (included in the Mail segment). Additionally, the Financial Services Segment uses the Retail network to sell its products. The use of the Retail network by other segments, as Express & Parcels and CTT Bank is, equally, presented in the line "Internal Services Rendered".
Initially, CTT, S.A. operating costs are allocated to the different segments by charging the internal transactions for the services mentioned above. After this initial allocation, costs relating to corporate and support areas (CTT Central Structure) are allocated by nature to the Mail segment and others.
The consolidated income statement by nature and segment of the nine-months periods ended 30 September 2022 and 30 September 2023 are as follows:

| Thousand Euros | 30.09.2022 | |||||
|---|---|---|---|---|---|---|
| Express & Parcels |
Financial Services & Retail |
Bank | Total | |||
| Revenues | 345,480 | 187,764 | 39,532 | 90,014 | 662,790 | |
| Sales and services rendered | 340,274 | 187,315 | 38,287 | 13,430 | 579,305 | |
| Services rendered | 312,386 | 187,298 | 28,528 | 13,430 | 541,641 | |
| Sales | 27,888 | 17 | 9,760 | — | 37,664 | |
| Financial Margin | — | — | — | 53,500 | 53,500 | |
| Other operating income | 5,206 | 449 | 1,245 | 23,084 | 29,985 | |
| Operating costs - EBITDA | 309,766 | 171,720 | 19,852 | 74,622 | 575,961 | |
| Staff costs | 220,407 | 22,229 | 739 | 20,160 | 263,535 | |
| External supplies and services | 70,538 | 148,573 | 1,674 | 28,328 | 249,113 | |
| Other costs | 28,294 | 1,660 | 9,165 | 6,835 | 45,955 | |
| Impairment and provisions | (2,330) | 711 | 1,140 | 17,838 | 17,359 | |
| Internal services rendered | (7,142) | (1,453) | 7,134 | 1,461 | — | |
| EBITDA | 35,713 | 16,044 | 19,680 | 15,392 | 86,829 | |
| Depreciation/amortisation and impairment of investments, net |
30,899 | 11,278 | 79 | 5,818 | 48,073 | |
| EBIT recurring | 4,814 | 4,767 | 19,601 | 9,575 | 38,756 | |
| Specific items | 5,856 | 746 | 3 | (10,866) | (4,262) | |
| Business restructurings | 2,866 | 579 | — | — | 3,445 | |
| Strategic studies and projects costs | 1,627 | 144 | — | 139 | 1,910 | |
| Other non-recurring income and expenses | 1,363 | 23 | 3 | (11,005) | (9,616) | |
| EBIT | (1,042) | 4,021 | 19,598 | 20,440 | 43,018 | |
| Financial results | (7,116) | |||||
| Interest expenses | (6,932) | |||||
| Interest income | 14 | |||||
| Gains/losses in subsidiary, associated companies and joint ventures |
(198) | |||||
| Earnings before taxes (EBT) | 35,902 | |||||
| Income tax for the period | 7,620 | |||||
| Net profit for the period | 28,282 | |||||
| Non-controlling interests | (24) | |||||
| Equity holders of parent company | 28,306 |

| Thousand Euros | 30.09.2023 | |||||
|---|---|---|---|---|---|---|
| Express & Parcels |
Financial Services & Retail |
Bank | Total | |||
| Revenues | 323,032 | 229,488 | 54,786 | 108,117 | 715,422 | |
| Sales and services rendered | 318,073 | 228,994 | 53,376 | 13,684 | 614,128 | |
| Services rendered | 312,403 | 228,979 | 48,086 | 13,684 | 603,151 | |
| Sales | 5,670 | 16 | 5,291 | — | 10,976 | |
| Financial Margin | — | — | — | 72,096 | 72,096 | |
| Other operating income | 4,959 | 494 | 1,409 | 22,337 | 29,199 | |
| Operating costs - EBITDA | 288,540 | 205,725 | 21,790 | 83,790 | 599,846 | |
| Staff costs | 228,785 | 28,578 | 2,669 | 22,809 | 282,841 | |
| External supplies and services | 62,702 | 174,936 | 1,281 | 32,108 | 271,027 | |
| Other costs | 10,721 | 1,483 | 5,436 | 7,763 | 25,402 | |
| Impairment and provisions | (388) | 2,025 | 7 | 18,931 | 20,575 | |
| Internal services rendered | (13,281) | (1,296) | 12,398 | 2,179 | — | |
| EBITDA | 34,492 | 23,762 | 32,996 | 24,327 | 115,577 | |
| Depreciation/amortisation and impairment of investments, net |
29,572 | 11,678 | 101 | 6,170 | 47,522 | |
| EBIT recurring | 4,919 | 12,084 | 32,894 | 18,157 | 68,055 | |
| Specific items | 10,190 | 613 | — | 166 | 10,969 | |
| Business restructurings | 4,213 | 306 | — | — | 4,519 | |
| Strategic studies and projects costs | 1,277 | 330 | — | — | 1,607 | |
| Other non-recurring income and expenses | 4,700 | (23) | — | 166 | 4,843 | |
| EBIT | (5,271) | 11,472 | 32,894 | 17,991 | 57,086 | |
| Financial results | (11,637) | |||||
| Interest expenses | (12,287) | |||||
| Interest income | 650 | |||||
| Gains/losses in subsidiary, associated companies and joint ventures |
— | |||||
| Earnings before taxes and non-controlling interests (EBT) |
45,449 | |||||
| Income tax for the period | 9,950 | |||||
| Net profit for the period | 35,499 | |||||
| Non-controlling interests | (29) | |||||
| Equity holders of parent company | 35,527 |
As at 30 September 2023, specific items amounted to 11.0 million euros, due to: (i) restructuring, namely agreements to suspend employment contracts (+4.5 million euros), (ii) strategic projects (+1.6 million euros), (iii) reinforcement of the impairment loss for the former headquarters (+5.2 million euros), iv) change of headquarters (-0.4 million euros) and, (v) losses with the appreciation of contracted derivatives (+0.2 million euros).
| Thousand Euros | 30.09.2022 | 30.09.2023 |
|---|---|---|
| 345,480 | 323,032 | |
| Transactional mail | 256,838 | 257,408 |
| Editorial mail | 9,027 | 8,657 |
| Parcels (USO) | 5,371 | 5,481 |
| Advertising mail | 12,880 | 9,290 |
| Philately | 3,258 | 3,145 |
| Business Solutions | 51,691 | 32,731 |
| Other | 6,415 | 6,319 |
| Express & Parcels | 187,764 | 229,488 |
| Portugal | 94,301 | 106,211 |
| Parcels | 84,257 | 96,361 |
| Cargo | 3,783 | 3,046 |
| Banking network | 3,183 | 3,218 |
| Logistics | 2,502 | 2,931 |
| Other | 576 | 655 |
| Spain | 90,663 | 119,858 |
| Mozambique | 2,800 | 3,419 |
| Financial Services & Retail | 39,532 | 54,786 |
| Savings & Insurance products | 20,338 | 41,071 |
| Money orders | 4,390 | 3,112 |
| Payments | 1,127 | 1,139 |
| Retail | 12,603 | 8,176 |
| Other | 1,074 | 1,288 |
| Bank | 90,014 | 108,117 |
| Net interest income | 53,500 | 72,096 |
| Interest income (+) | 57,074 | 92,878 |
| Interest expense (-) | (3,573) | (20,782) |
| Fees & commissions income (+) | 33,512 | 34,018 |
| Credits | 3,915 | 3,713 |
| Savings & Insurance | 5,522 | 5,843 |
| Accounts and Cards | 10,220 | 10,327 |
| Payments | 13,779 | 14,064 |
| Other comissions received | 77 | 70 |
| Other | 3,002 | 2,004 |
| 662,790 | 715,422 |
The revenue detail, related to sales and services rendered and financial margin, for the nine-months periods ended 30 September 2022 and 30 September 2023, by revenue sources, are detailed as follows:
| 30.09.2022 | |||||
|---|---|---|---|---|---|
| Nature | Express & Parcels |
Financial Services & Retail |
Bank | Total | |
| Postal Services | 328,538,745 | — | — | — 328,538,745 | |
| Express services | — 187,314,851 | — | — 187,314,851 | ||
| Merchandising products sales | — | — | 1,274,591 | — | 1,274,591 |
| PO Boxes | — | — | 1,144,900 | — | 1,144,900 |
| International mail services (*) | 11,734,836 | — | — | — | 11,734,836 |
| Financial Services fees | — | — | 35,867,681 | 66,929,893 102,797,574 | |
| "Sales and Services rendered" and "Financial Margin" total |
340,273,581 187,314,851 | 38,287,172 | 66,929,893 632,805,497 |
(*) Inbound Mail

| 30.09.2023 | |||||
|---|---|---|---|---|---|
| Nature | Express & Parcels |
Financial Services & Retail |
Bank | Total | |
| Postal Services | 305,936,007 | — | — | — 305,936,007 | |
| Express services | — 228,994,307 | — | — 228,994,307 | ||
| Merchandising products sales | — | — | 944,916 | — | 944,916 |
| PO Boxes | — | — | 1,106,593 | — | 1,106,593 |
| International mail services (*) | 12,136,929 | — | — | — | 12,136,929 |
| Financial Services fees | — | — | 51,324,928 | 85,779,902 137,104,830 | |
| "Sales and Services rendered" and "Financial Margin" total |
318,072,936 228,994,307 | 53,376,437 | 85,779,902 686,223,582 |
(*) Inbound Mail
The assets by segment are detailed as follows:
| 31.12.2022 | |||||||
|---|---|---|---|---|---|---|---|
| Assets (Euros) | Express & Parcels |
Financial Services & Retail |
Bank | Non allocated assets |
Total | ||
| Intangible assets | 29,226,579 | 7,734,013 | 364,038 | 25,708,809 | 6,375,169 | 69,408,609 | |
| Tangible fixed assets | 213,252,192 | 81,844,891 | 36,878 | 5,452,949 | 2,618,871 | 303,205,780 | |
| Investment properties | — | — | — | — | 6,183,979 | 6,183,979 | |
| Goodwill | 16,216,237 | 2,955,753 | — | 61,084,749 | — | 80,256,739 | |
| Deferred tax assets | — | — | — | — | 67,823,608 | 67,823,608 | |
| Accounts receivable | — | — | — | — 147,130,876 | 147,130,876 | ||
| Credit to bank clients | — | — | — 1,777,565,012 | — | 1,777,565,012 | ||
| Financial assets at fair value through profit or loss |
— | — | — | 52,698,430 | — | 52,698,430 | |
| Debt securities at fair value through other comprehensive income |
— | — | — | — | — | — | |
| Debt securities at amortised cost |
— | — | — | 537,780,644 | — | 537,780,644 | |
| Other banking financial assets |
— | — | — | 462,187,527 | — | 462,187,527 | |
| Other assets | 10,775,826 | 25,379,275 11,326,793 | 35,289,719 | 14,005,884 | 96,777,497 | ||
| Cash and cash equivalents | — | 23,442,625 | — | 130,359,498 302,667,177 | 456,469,298 | ||
| Non-current assets held for sale |
— | — | — | 200 | — | 200 | |
| 269,470,834 141,356,557 11,727,709 3,088,127,536 546,805,564 | 4,057,488,199 |

| 30.09.2023 | |||||||
|---|---|---|---|---|---|---|---|
| Assets (Euros) | Express & Parcels |
Financial Services & Retail |
Bank | Non allocated assets |
Total | ||
| Intangible assets | 32,225,963 | 8,999,205 | 373,568 | 24,302,023 | 1,119,700 | 67,020,460 | |
| Tangible fixed assets | 194,841,058 | 83,182,076 | 4,930 | 5,134,285 | 543,732 | 283,706,081 | |
| Investment properties | — | — | — | — | 6,027,666 | 6,027,666 | |
| Goodwill | 16,216,237 | 2,955,753 | — | 61,084,749 | — | 80,256,739 | |
| Deferred tax assets | — | — | — | — | 67,056,354 | 67,056,354 | |
| Accounts receivable | — | — | — | — 145,070,626 | 145,070,626 | ||
| Credit to bank clients | — | — | — 1,835,283,104 | — | 1,835,283,104 | ||
| Financial assets at fair value through profit or loss |
— | — | — | 51,332,147 | — | 51,332,147 | |
| Debt securities at amortised cost |
— | — | — | 459,650,144 | — | 459,650,144 | |
| Other banking financial assets |
— | — | — | 926,157,942 | — | 926,157,942 | |
| Other assets | 15,358,921 | 31,674,228 | 3,699,062 | 51,246,236 | 32,885,987 | 134,864,436 | |
| Cash and cash equivalents | — | 26,350,980 | — | 101,927,934 142,742,869 | 271,021,784 | ||
| Non-current assets held for sale |
— | — | — | 200 | — | 200 | |
| 258,642,179 153,162,243 | 4,077,560 3,516,118,764 395,446,935 | 4,327,447,682 |
The non-current assets acquisitions by segment, are detailed as follows:
| 31.12.2022 | ||||||
|---|---|---|---|---|---|---|
| Express & Parcels |
Financial Services & Retail |
Bank | Non allocated assets |
Total | ||
| Intagible assets | 11,016,193 | 4,214,186 | 174,180 | 4,893,872 | — | 20,298,431 |
| Tangible fixed assets | 29,934,224 | 29,880,486 | — | 3,276,571 | — | 63,091,280 |
| 40,950,416 | 34,094,672 | 174,180 | 8,170,444 | — | 83,389,712 |
| 30.09.2023 | ||||||
|---|---|---|---|---|---|---|
| Express & Parcels |
Financial Services & Retail |
Bank | Non allocated assets |
Total | ||
| Intagible assets | 4,046,406 | 2,629,234 | 55,063 | 3,513,001 | — | 10,243,704 |
| Tangible fixed assets | 4,002,611 | 10,563,380 | — | 906,385 | — | 15,472,376 |
| 8,049,017 | 13,192,614 | 55,063 | 4,419,385 | — | 25,716,080 |
The detail of the underlying reasons to the non-allocation of the following assets to any segment, is as follows:
to different segments, as already mentioned, the allocation of these assets to the different segments does not seem possible to be carried out reliably;
Debt by segment is detailed as follows:
| 31.12.2022 | |||||||
|---|---|---|---|---|---|---|---|
| Other information (Euros) | Express & Parcels |
Financial Services & Retail |
Bank | Total | |||
| Non-current debt | 86,221,715 | 47,207,447 | 14,320 | 2,754,441 | 136,197,923 | ||
| Bank loans | 40,706,101 | — | — | — | 40,706,101 | ||
| Lease liabilities | 45,515,614 | 47,207,447 | 14,320 | 2,754,441 | 95,491,822 | ||
| Current debt | 43,016,079 | 15,550,912 | 18,221 | 1,171,532 | 59,756,744 | ||
| Bank loans | 21,588,169 | 7,783,898 | — | — | 29,372,066 | ||
| Lease liabilities | 21,427,911 | 7,767,015 | 18,221 | 1,171,532 | 30,384,678 | ||
| 129,237,794 | 62,758,359 | 32,541 | 3,925,972 | 195,954,667 |
| 30.09.2023 | |||||||
|---|---|---|---|---|---|---|---|
| Other information (Euros) | Express & Parcels |
Financial Services & Retail |
Bank | Total | |||
| Non-current debt | 105,545,790 | 47,530,548 | 2,307 | 2,062,483 | 155,141,128 | ||
| Bank loans | 33,453,514 | — | — | — | 33,453,514 | ||
| Commercial Paper | 34,939,397 | — | — | — | 34,939,397 | ||
| Lease liabilities | 37,152,880 | 47,530,548 | 2,307 | 2,062,483 | 86,748,218 | ||
| Current debt | 32,278,387.9 | 17,077,370.84 | 10,266.06 | 982,842.24 | 50,348,867.04 | ||
| Bank loans | 14,857,910 | 7,830,650 | — | — | 22,688,560 | ||
| Commercial Paper | (12,403) | — | — | — | (12,403) | ||
| Lease liabilities | 17,432,881 | 9,246,721 | 10,266 | 982,842 | 27,672,711 | ||
| 137,824,178 | 64,607,919 | 12,573 | 3,045,325 | 205,489,995 |
The Group is domiciled in Portugal. The result of its Sales and services rendered by geographical segment is disclosed below:
| Thousand Euros | 30.09.2022 | 30.09.2023 |
|---|---|---|
| Revenue - Portugal | 453,075 | 441,420 |
| Revenue - other countries | 126,230 | 172,708 |
| 579,305 | 614,128 |
The revenue rendered in other countries, includes the revenue from the Express & Parcels rendered in Spain by CTT Expresso branch in this country, in the amount of 114,471 thousand Euros (30 September 2022: 87,832 thousands of euros).
During the year ended 31 December 2022 and the nine-months period ended 30 September 2023, the movements occurred in Tangible fixed assets, as well as the respective accumulated depreciation, were as follows:
| 31.12.2022 | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Land and natural resources |
Buildings and other constructions |
Basic equipment |
Transport equipment |
Office equipment |
Other tangible fixed assets |
Tangible fixed assets in progress |
Advance payments to suppliers |
Rights of use |
Total | |
| Tangible fixed assets | ||||||||||
| Opening balance | 35,623,210 | 340,476,500 | 169,083,615 | 3,607,398 | 72,055,630 | 27,369,691 | 3,612,902 | 4,763,076 256,671,618 | 913,263,640 | |
| Acquisitions | — | 510,894 | 4,542,226 | 175,677 | 2,448,334 | 1,112,055 | 6,899,239 | 1,008,038 | — | 16,696,462 |
| New contracts | — | — | — | — | — | — | — | — 32,163,406 | 32,163,406 | |
| Disposals | (14,309) | (209,892) | (761,272) | — | (29,279) | — | — | — | — | (1,014,752) |
| Transfers and write offs |
— | 2,475,616 | 8,272,318 | (135,248) | (191,361) | (74,613) | (6,509,623) | (5,618,537) (55,207,647) | (56,989,095) | |
| Remeasurements | — | — | — | — | — | — | — | — 23,981,383 | 23,981,383 | |
| Adjustments | — | 1,332 | 22,017 | 1,676 | 24,510 | 160,119 | 16,292 | — | (4,192) | 221,754 |
| Closing balance | 35,608,901 | 343,254,451 | 181,158,903 | 3,649,503 | 74,307,835 | 28,567,252 | 4,018,810 | 152,577 257,604,568 | 928,322,799 | |
| Accumulated depreciation | ||||||||||
| Opening balance | 3,562,627 | 229,858,304 | 138,852,469 | 3,441,543 | 66,789,717 | 21,267,005 | — | — 153,184,938 | 616,956,602 | |
| Depreciation for the period |
— | 9,017,208 | 7,044,204 | 62,669 | 1,717,246 | 1,377,100 | — | — 29,389,515 | 48,607,942 | |
| Disposals | (824) | (137,555) | (760,152) | — | (18,325) | — | — | — | — | (916,856) |
| Transfers and write offs |
— | (68,992) | (89,374) | — | (191,361) | (74,921) | — | — (43,177,040) | (43,601,687) | |
| Adjustments | — | 526 | 65,316 | 1,429 | 2,300 | 1,547 | — | — | 347,773 | 418,891 |
| Closing balance | 3,561,803 | 238,669,491 | 145,112,462 | 3,505,640 | 68,299,578 | 22,570,731 | — | — 139,745,187 | 621,464,892 | |
| Accumulated impairment | ||||||||||
| Opening balance | — | — | — | — | — | 19,460 | — | — | — | 19,460 |
| Other variations | — | 218,840 | — | — | — | (3,335) | — | — | 3,417,162 | 3,632,667 |
| Closing balance | — | 218,840 | — | — | — | 16,125 | — | — | 3,417,162 | 3,652,127 |
| Net Tangible fixed assets |
32,047,098 | 104,366,119 | 36,046,441 | 143,862 | 6,008,257 | 5,980,396 | 4,018,810 | 152,577 114,442,220 | 303,205,780 |
| 30.09.2023 | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Land and natural resources |
Buildings and other constructions |
Basic equipment |
Transport equipment |
Office equipment |
Other tangible fixed assets |
Tangible fixed assets in progress |
Advance payments to suppliers |
Rights of use |
Total | |
| Tangible fixed assets | ||||||||||
| Opening balance | 35,608,901 | 343,254,451 | 181,158,903 | 3,649,503 | 74,307,835 | 28,567,252 | 4,018,810 | 152,577 | 257,604,568 | 928,322,799 |
| Acquisitions | — | 364,716 | 2,264,359 | 5,330 | 426,584 | 569,478 | 2,744,488 | 18,583 | — | 6,393,538 |
| New contracts | — | — | — | — | — | — | — | — | 9,078,838 | 9,078,838 |
| Disposals | — | — | (440,879) | (4,053) | (502) | — | — | — | — | (445,434) |
| Transfers and write-offs | — | 4,282,487 | 1,672,765 | — | 175,602 | (29,695) | (5,979,337) | (100,908) | (531,516) | (510,602) |
| Terminated contracts | — | — | — | — | — | — | — | — | (1,261,497) | (1,261,497) |
| Remeasurements | — | — | — | — | — | — | — | — | 4,528,551 | 4,528,551 |
| Adjustments | — | 306 | 8,428 | 402 | 488 | 16,299 | (205,126) | — | 147,198 | (32,003) |
| Closing balance | 35,608,901 | 347,901,960 | 184,663,576 | 3,651,181 | 74,910,007 | 29,123,334 | 578,835 | 70,252 | 269,566,141 | 946,074,188 |
| Accumulated depreciation | ||||||||||
| Opening balance | 3,561,803 | 238,669,491 | 145,112,462 | 3,505,640 | 68,299,578 | 22,570,731 | — | — | 139,745,187 | 621,464,892 |
| Depreciation for the period |
— | 7,572,593 | 3,550,400 | 49,602 | 1,294,880 | 1,101,832 | — | — | 25,138,411 | 38,707,718 |
| Disposals | — | — | (432,177) | (3,725) | (309) | — | — | — | — | (436,211) |
| Transfers and write-offs | — | (58,835) | — | — | (6,207) | (8,736) | — | — | (390,357) | (464,135) |
| Terminated contracts | — | — | — | — | — | — | — | — | (1,261,497) | (1,261,497) |
| Adjustments | — | 130 | 11,905 | 386 | 354 | 212 | — | — | 59,681 | 72,667 |
| Closing balance | 3,561,803 | 246,183,379 | 148,242,590 | 3,551,903 | 69,588,296 | 23,664,039 | — | — | 163,291,425 | 658,083,434 |
| Accumulated impairment | ||||||||||
| Opening balance | — | 218,840 | — | — | — | 16,125 | — | — | 3,417,162 | 3,652,127 |
| Increases | — | 280,550 | — | — | — | — | — | — | 4,896,310 | 5,176,860 |
| Reversals | — | (268,530) | — | — | — | (2,319) | — | — | (4,273,464) | (4,544,313) |
| Closing balance | — | 230,860 | — | — | — | 13,806 | — | — | 4,040,008 | 4,284,674 |
| Net Tangible fixed assets |
32,047,098 | 101,487,721 | 36,420,986 | 99,279 | 5,321,712 | 5,445,490 | 578,835 | 70,252 | 102,234,708 | 283,706,081 |

The depreciation recorded in the Group amounting to 38,707,718 Euros (36,078,235 Euros on 30 September 2022), is booked under the caption Depreciation/amortisation and impairment of investments, net.
As at 30 September 2023, "Land and natural resources" and "Buildings and other constructions" include 434,369 Euros (458,441 Euros as at 31 December 2022), related to land and property in co-ownership with the company MEO – Serviços de Comunicações e Multimédia, S.A..
According to the concession contract in force (Note 1), at the end of the concession, the assets included in the public and private domain of the State revert automatically, at no cost, to the conceding entity. As the postal network belongs exclusively to CTT, not being a public domain asset, only the assets that belong to the State revert to it, and as such, at the end of the concession CTT will continue to own its assets. The Board of Directors, supported by CTT's accounting records and the statement of Directorate General of Treasury and Finance ("Direção Geral do Tesouro e Finanças"), the entity responsible for the Information System of Public Buildings ("Sistema de Informação de Imóveis do Estado" – SIIE) concludes that CTT's assets do not include any public or private domain assets of the Portuguese State.
As under the concession contract, the grantor does not control any significant residual interest in CTT's postal network and CTT being free to dispose of, replace or encumber the assets that integrate the postal network, IFRIC 12 - Service Concession Agreements is not applicable to the universal postal service concession contract.
In the nine-months periods ended 30 September 2023, the Group reviewed the useful lives of some classes of tangible fixed assets, of which the following stand out: computer equipment from the office equipment class, essentially extending them from 3 to 6 years; ii) sorting machines, from basic equipment class, essentially extending them from 8 to 15 years; and iii) improvement works on thirdparty buildings in the Buildings and other constructions class, in which case their useful life was evaluated together with the underlying lease term. The review of the useful life was carried out based on the analysis of the historical average effective use of the assets allocated to the underlying class taking into account their current estimated economic life, as well as the analysis of the useful lives practised for similar assets by the Peer Groups of CTT Group. Changes in useful lives are accounted for prospectively. The impact of this change results in a reduction in depreciation in the nine-months periods ended 30 September 2023 of 1,364 thousand euros and an estimated reduction for the year 2023 of 1,830 thousand euros.
During the nine-months periods ended 30 September 2023, the most significant movements in the Tangible Fixed Assets caption were the following:
The movements associated with acquisitions and transfers concern to capitalisation works in own and third-party buildings in several CTT and CTT Expresso facilities.
The amount related to acquisitions mainly concerns to the acquisition of motorcycles in the amount of 234 thousand Euros by CTT, the acquisition of several postal equipment in the amount of 783 thousand Euros by CTT Expresso and the acquisition of lockers in the amount of 694 thousand Euros by Open Lockers.
The amount relating to acquisitions mainly concerns to the acquisition of furniture in the amount of 171 thousand Euros, at CTT, as well as the acquisition of several microcomputer equipment in the amount

of 98 thousand Euros and the acquisition of furniture in the amount of 32 thousand Euros at CTT Expresso.
The acquisitions caption essentially books prevention and safety equipment amounting approximately 221 thousand Euros and the acquisition of fixed communication equipment for an approximate amount of 158 thousand Euros at CTT and the acquisition of prevention and safety equipment amounting 56 thousand Euros at CTT Expresso.
Under the caption of acquisitions of tangible fixed assets in progress and advances payment on suppliers, are essentially booked the construction works on the new headquarters building - Green Park at CTT, however, transferred to the related nature caption upon completion.
The rights of use recognised are detailed as follows, by type of underlying asset:
| 31.12.2022 | ||||||
|---|---|---|---|---|---|---|
| Buildings | Vehicles | Other assets |
Total | |||
| Tangible fixed assets | ||||||
| Opening balance | 221,150,166 | 33,910,310 | 1,611,141 256,671,618 | |||
| New contracts | 24,666,056 | 3,892,932 | 3,604,418 | 32,163,406 | ||
| Transfers and write-offs | (55,627,031) | 901,179 | (481,795) (55,207,647) | |||
| Remeasurements | 23,900,634 | 80,749 | — | 23,981,383 | ||
| Adjustments | (6,272) | 2,080 | — | (4,192) | ||
| Closing balance | 214,083,554 | 38,787,250 | 4,733,764 257,604,568 | |||
| Accumulated depreciation | ||||||
| Opening balance | 135,142,142 | 17,015,249 | 1,027,547 153,184,938 | |||
| Depreciation for the period | 21,125,315 | 7,383,869 | 880,331 | 29,389,515 | ||
| Transfers and write-offs | (42,812,311) | (273,521) | (91,208) (43,177,040) | |||
| Adjustments | 268,566 | 79,207 | — | 347,773 | ||
| Closing balance | 113,723,712 | 24,204,805 | 1,816,670 139,745,187 | |||
| Accumulated impairment | ||||||
| Opening balance | — | — | — | — | ||
| Other variations | 3,417,162 | — | — | 3,417,162 | ||
| Closing balance | 3,417,162 | — | — | 3,417,162 | ||
| Net Tangible fixed assets | 96,942,681 | 14,582,445 | 2,917,094 114,442,219 |

| 30.09.2023 | |||||||
|---|---|---|---|---|---|---|---|
| Buildings | Vehicles | Other assets |
Total | ||||
| Tangible fixed assets | |||||||
| Opening balance | 214,083,554 | 38,787,250 | 4,733,764 257,604,568 | ||||
| New contracts | 8,132,422 | 946,415 | — | 9,078,838 | |||
| Transfers and write-offs | (447,103) | (84,413) | — | (531,516) | |||
| Terminated contracts | (1,258,289) | (3,208) | — | (1,261,497) | |||
| Remeasurements | 2,707,717 | 1,820,834 | — | 4,528,551 | |||
| Adjustments | 143,433 | 3,765 | — | 147,198 | |||
| Closing balance | 223,361,733 | 41,470,644 | 4,733,764 269,566,141 | ||||
| Accumulated depreciation | |||||||
| Opening balance | 113,723,712 | 24,204,805 | 1,816,670 139,745,187 | ||||
| Depreciation for the period | 18,239,482 | 6,140,943 | 757,986 | 25,138,411 | |||
| Transfers and write-offs | (309,875) | (80,481) | — | (390,357) | |||
| Terminated contracts | (1,258,289) | (3,208) | — | (1,261,497) | |||
| Adjustments | 59,681 | — | — | 59,681 | |||
| Closing balance | 130,454,711 | 30,262,058 | 2,574,656 163,291,425 | ||||
| Accumulated impairment | |||||||
| Opening balance | 3,417,162 | — | — | 3,417,162 | |||
| Increases | 4,896,310 | — | — | 4,896,310 | |||
| Reversals | (4,273,464) | — | — | (4,273,464) | |||
| Closing balance | 4,040,008 | — | — | 4,040,008 | |||
| Net Tangible fixed assets | 88,867,014 | 11,208,586 | 2,159,108 102,234,708 |
The depreciation recorded, in the amount of 25,138,411 Euros (21,841,199 Euros on 30 September 2022), is booked under the caption "Depreciation/amortisation and impairment of investments, net."
As at 31 December 2022, the caption "Transfers and write-offs" essentially books the adjustment of the right of use associated with the lease agreement of the former CTT headquarters building - Edifício Báltico, following the remeasurement of the underlying liability, carried out within the scope of the decision to change headquarters premises. During 2022, an amendment to the lease in force was identified, embodied in a negotiation process in the pre-completion phase, which i) not being a separate lease; and ii) reducing the lease term, resulted in the adjustment of the right of use corresponding to a gross amount of 52,413 thousand euros and accumulated amortisations in the amount of 40,990 thousand euros, which together with the adjustment of the corresponding lease liability in the amount of 14,847 thousand euros, originated a gain of 3,424 thousand euros recognised under the caption "Gains/losses on sale/remeasurement of assets". Additionally, on 31 December 2022, a new amendment to the aforementioned lease agreement was recorded due to a breach of agreed precontractual conditions which, once again, i) not being a separate lease; and ii) increasing the lease term, implied the remeasurement and recognition of the liability for the remaining term of the lease contract, in the amount of 14,231 thousand Euros, taking into account the discount rate in force on the date of this new amendment, as well as the corresponding right-of-use asset recognised under "Remeasurements" caption, in the same amount. Also with reference to 31 December 2022, an impairment loss was recognised for the aforementioned right of use, in the amount of 3,636 thousand Euros, corresponding to the period in which there is an expectation that the right of use does not generate economic benefits for the Group because the building is vacant. Additionally, an amount of 4,282 thousand Euros was recognised under the caption "New Contracts", relating to the lease agreement for the new CTT headquarters building – Green Park. As at 30 September 2023, the amount recorded under "reversals" caption corresponds to the contract period that has already elapsed, the impairment being reverted in proportion to the depreciation of the right of use. Having maintained the vacancy situation of the building, the impairment loss initially recognised on 31 December 2022 was, in the period ended on 30 September 2023, increased by 5,177 thousand Euros.

The information on the liabilities associated with these leases as well as the interest expenses can be found disclosed on Debt (Note 18) and Interest expenses and income (Note 25), respectively.
For the nine-months period ended 30 September 2023, no interest on loans was capitalised, as no loans were directly identified attributable to the acquisition or construction of an asset that requires a substantial period of time (greater than one year) to reach its status of use.
According to the analysis of impairment triggers as at 30 September 2023, no events or circumstances were identified that indicate that the amount for which the Group's tangible fixed assets are recorded may not be recovered.
There are no tangible fixed assets with restricted ownership or any carrying value relative to any tangible fixed assets which have been given as a guarantee of liabilities.
The contractual commitments related to Tangible fixed assets at 30 September 2023, amount to 1,515,306 Euros.
During the year ended 31 December 2022 and the nine-months period ended 30 September 2023, the movements which occurred in the main categories of the Intangible assets, as well as the respective accumulated amortisation, were as follows:
| 31.12.2022 | ||||||||
|---|---|---|---|---|---|---|---|---|
| Development projects |
Computer Software |
Industrial property |
Other intangible assets |
Intangible assets in progress |
Total | |||
| Intangible assets | ||||||||
| Opening balance | 4,380,552 148,350,779 | 18,820,229 | 1,497,893 | 11,867,286 184,916,739 | ||||
| Acquisitions | — | 2,324,541 | 861,415 | — | 17,112,475 | 20,298,431 | ||
| Transfers and write-offs | — | 18,791,615 | (114,634) | (1,053,154) (19,594,954) | (1,971,127) | |||
| Adjustments | — | — | 24,387 | — | 50,177 | 74,564 | ||
| Other movements - PPA New Spring Services |
— | — | — | 1,864,330 | — | 1,864,330 | ||
| Closing balance | 4,380,552 169,466,935 | 19,591,397 | 2,309,070 | 9,434,984 205,182,938 | ||||
| Accumulated amortisation Opening balance |
4,379,539 102,371,559 | 13,099,884 | 1,497,893 | — 121,348,875 | ||||
| Amortisation for the period | 1,013 | 14,211,222 | 1,572,482 | 481,118 | — | 16,265,834 | ||
| Transfers and write-offs | — | (686,343) | (114,564) | (1,053,154) | — | (1,854,061) | ||
| Adjustments | — | — | 13,682 | — | — | 13,682 | ||
| Closing balance | 4,380,552 115,896,437 | 14,571,483 | 925,857 | — 135,774,330 | ||||
| Accumulated impairment | ||||||||
| Opening balance | — | — | — | — | 60,617 | 60,617 | ||
| Other movements | — | — | — | — | (60,617) | (60,617) | ||
| Closing balance | — | — | — | — | — | — | ||
| Net intangible assets | — | 53,570,497 | 5,019,914 | 1,383,213 | 9,434,984 | 69,408,608 |

| 30.09.2023 | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| Development projects |
Computer Software |
Industrial property |
Other intangible assets |
Intangible assets in progress |
Total | ||||
| Intangible assets | |||||||||
| Opening balance | 4,380,552 169,466,935 | 19,591,397 | 2,309,070 | 9,434,984 205,182,938 | |||||
| Acquisitions | — | 1,801,123 | 176,780 | — | 8,265,801 | 10,243,704 | |||
| Transfers and write-offs | — | 14,766,293 | — | — | (14,864,210) | (97,917) | |||
| Adjustments | — | — | 3,157 | — | (120,767) | (117,610) | |||
| Closing balance | 4,380,552 186,034,351 | 19,771,334 | 2,309,070 | 2,715,808 215,211,115 | |||||
| Accumulated amortisation | |||||||||
| Opening balance | 4,380,552 115,896,437 | 14,571,483 | 925,857 | — 135,774,330 | |||||
| Amortisation for the period | — | 11,210,231 | 933,151 | 270,629 | — | 12,414,010 | |||
| Adjustments | — | — | 2,316 | — | — | 2,316 | |||
| Closing balance | 4,380,552 127,106,668 | 15,506,950 | 1,196,486 | — 148,190,656 | |||||
| Net intangible assets | — | 58,927,683 | 4,264,384 | 1,112,584 | 2,715,808 | 67,020,460 |
The amortisation for the period ended 30 September 2023, amounting to 12,414,010 Euros (12,033,121 Euros as at 30 September 2022) was recorded under Depreciation / amortisation and impairment of investments, net.
In the period ended 31 December 2022, the caption "Other movements - PPA NewSpring Services" refers to the customer contracts portfolio acquired as part of the NewSpring Services' shares acquisition transaction, and determined within the PPA scope (note 7).
In the nine-months period ended 30 September 2023, the Group reviewed the useful lives of some classes of intangible assets, in particular application software, belonging to the Computer Software class, extending them from 3 to 6 years. The review of the useful life was carried out based on the analysis of the historical average effective use of the assets allocated to the underlying class, taking into account their current estimated economic life. Changes in useful lives are accounted for prospectively. The impact of this change results in a reduction in amortisation in the nine-months period ended 30 September 2023 of 1,480 thousand euros and an estimated reduction for the year 2023 of 1,772 thousand euros.
The caption Industrial property includes the license of the trademark "Payshop International" of CTT Contacto, S.A., in the amount of 1,200,000 Euros. This license has an indefinite useful life, therefore it is not amortised, being subject to impairment tests on a minimum annual basis or when there are indications of impairment.
The transfers occurred in the period ended 30 September 2023 from Intangible assets in progress to Computer software refer to IT projects, which were completed during the year.
The amounts of 2,270,912 Euros and 1,602,879 Euros were capitalised in computer software and in Intangible assets in progress as at 31 December 2022 and 30 September 2023, respectively, and are related to staff costs incurred in the development of these projects.
During the period ended 30 September 2023, the most significant movements in Intangible assets were the following:
The acquisitions item essentially includes acquisitions by CTT Expresso of the "Application Integration" software in the amount of 594 thousand Euros, in the "Micro IO" software in the amount of 270 thousand euros, in the "SalesForce" software in the amount of 282 thousand Euros.

The acquisitions item essentially includes the acquisitions, by CTT, of "Desk Management" licenses in the amount of 161 thousand Euros.
The intangible assets in progress as at 30 September 2023 refer to IT projects that are being developed, the most significant being the following:
| 30.09.2023 | |
|---|---|
| MB cards at Agents - software | 357,644 |
| Accipiens - software | 194,862 |
| ERP - SAP Success Factors | 192,217 |
| Mortgage loans - software | 152,264 |
| Business Process Workflow | 118,008 |
| Target Consolidation | 106,610 |
| 1,121,605 |
The Group has not identified any relevant uncertainties regarding the conclusion of ongoing projects, nor about their recoverability.
Most of the projects are expected to be completed in 2023.
The amount of research and development expenses incurred by the Group in 2022, in the amount of 4,169,551 Euros, was disclosed in Note 26.
There are no Intangible assets with restricted ownership or any carrying value relative to any Intangible assets which have been given as a guarantee of liabilities.
In the nine-months period ended 30 September 2023, no interest on loans was capitalised, as no loans were directly identified attributable to the acquisition or construction of an asset that requires a substantial period of time (greater than one year) to reach its status of use.
Contractual commitments related intangible assets amounted to 5,602,828 Euros at 30 September 2023,
During the year ended 31 December 2022 and the nine-months period ended 30 September 2023, the Group has the following assets classified as investment properties:
| 31.12.2022 | |||||
|---|---|---|---|---|---|
| Land and natural resources |
Buildings and other constructions |
Total | |||
| Investment properties | |||||
| Opening balance | 2,889,422 | 11,230,168 | 14,119,589 | ||
| Disposals | (27,175) | (177,275) | (204,450) | ||
| Closing balance | 2,862,247 | 11,052,892 | 13,915,139 | ||
| Accumulated depreciation | |||||
| Opening balance Depreciation for the period |
158,649 | 7,240,580 | 7,399,229 | ||
| Disposals | — (3,081) |
210,263 (128,433) |
210,263 (131,513) |
||
| Closing balance | 155,569 | 7,322,410 | 7,477,979 | ||
| Accumulated impairment | |||||
| Opening balance | — | 392,936 | 392,936 | ||
| Impairment for the period | — | (139,754) | (139,754) | ||
| Closing balance | — | 253,181 | 253,181 | ||
| Net Investment properties | 2,706,679 | 3,477,300 | 6,183,979 |
| 30.09.2023 | |||||
|---|---|---|---|---|---|
| Land and Buildings and other natural constructions resources |
Total | ||||
| Investment properties | |||||
| Opening balance | 2,862,247 | 11,052,892 | 13,915,139 | ||
| Closing balance | 2,862,247 | 11,052,892 | 13,915,139 | ||
| Accumulated depreciation | |||||
| Opening balance | 155,569 | 7,322,410 | 7,477,979 | ||
| Depreciation for the period | — | 156,313 | 156,313 | ||
| Closing balance | 155,569 | 7,478,723 | 7,634,292 | ||
| Accumulated impairment | |||||
| Opening balance | — | 253,181 | 253,181 | ||
| Impairment for the period | — | — | — | ||
| Closing balance | — | 253,181 | 253,181 | ||
| Net Investment properties | 2,706,679 | 3,320,987 | 6,027,666 |
These assets are not allocated to the Group operating activities, being in the market available for lease.
The market value of these assets, which are classified as investment property, in accordance with the valuations obtained at the end of the fiscal year 2022 which were conducted by independent entities, amounts to 10,200,003 Euros.
The depreciation for the nine-months period ended 30 September 2023, of 156,313 Euros (158,973 Euros on 30 September 2022) was recorded in the caption Depreciation/amortisation and impairment of investments, net.
For the nine-months period ended 30 September 2023, the rents amount charged by the Group for properties and equipment leases classified as investment properties was 26,652 Euros (30 September 2022: 29,407 Euros).

As at 31 December 2022 and 30 September 2023, the parent company, CTT - Correios de Portugal, S.A. and the following subsidiaries were included in the consolidation:
| 31.12.2022 | 30.09.2023 | |||||||
|---|---|---|---|---|---|---|---|---|
| Company name | Place of business |
Head office | Percentage of ownership | Percentage of ownership | ||||
| Direct | Indirect | Total | Direct | Indirect | Total | |||
| Parent company: CTT - Correios de Portugal, S.A. |
Portugal | Avenida dos Combatentes Nr. 43, 14º Floor 1643-001 Lisbon |
— | — | — | — | — | — |
| Subsidiaries: | ||||||||
| CTT Expresso - Serviços Postais e Logística, S.A. ("CTT Expresso") |
Portugal | Avenida dos Combatentes Nr. 43, 14º Floor 1643-001 Lisbon |
100 | — | 100 | 100 | — | 100 |
| Payshop Portugal, S.A. ("Payshop") |
Portugal | Avenida dos Combatentes Nr. 43, 14º Floor 1643-001 Lisbon |
— | 100 | 100 | 100 | — | 100 |
| CTT Contacto, S.A. ("CTT Con") |
Portugal | Avenida dos Combatentes Nr. 43, 14º Floor 1643-001 Lisbon |
100 | — | 100 | 100 | — | 100 |
| CTT Soluções Empresariais, S.A. ("CTT Sol") |
Portugal | Avenida dos Combatentes Nr. 43, 14º Floor 1643-001 Lisbon |
100 | — | 100 | 100 | — | 100 |
| Correio Expresso de Moçambique, S.A. ("CORRE") |
Mozambique | Av. 24 de Julho, Building 24, nr 1097, 3rd floor, Bairro da Polana Maputo - Mozambique |
50 | — | 50 | 50 | — | 50 |
| Banco CTT, S.A. ("BancoCTT") |
Portugal | Building Atrium Saldanha 1 Floor 3 1050 -094 Lisbon |
100 | — | 100 | 100 | — | 100 |
| Fundo Inovação TechTree ("TechTree") |
Portugal | Av Conselheiro Fernando de Sousa, 19 13º Left 1070-072 Lisbon |
60 | 40 | 100 | 60 | 40 | 100 |
| 321 Crédito - Instituição Financeira de Crédito, S.A. ("321 Crédito") |
Portugal | Avenida da Boavista, Nr 772, 1.º, Boavista Prime Bulding 4100-111 Oporto |
— | 100 | 100 | — | 100 | 100 |
| NewSpring Services, S.A. ("NSS") |
Portugal | Avenida dos Combatentes Nr. 43, 14º Floor 1643-001 Lisbon |
— | 100 | 100 | — | 100 | 100 |
| CTT IMO - Sociedade Imobiliária, S.A. ("CTTi") |
Portugal | Avenida dos Combatentes Nr. 43, 14º Floor 1643-001 Lisbon |
100 | — | 100 | 100 | — | 100 |
| Open Lockers, S.A. ("Lock") |
Portugal | Avenida dos Combatentes Nr. 43, 14º Floor 1643-001 Lisbon |
— | 66 | 66 | — | 66 | 66 |
| MedSpring, S.A. ("MEDS") |
Portugal | Avenida dos Combatentes Nr. 43, 14º Floor 1643-001 Lisbon |
— | 100 | 100 | — | 100 | 100 |
| CTT Services, S.A. ("Serv") |
Portugal | Avenida dos Combatentes Nr. 43, 14º Floor 1643-001 Lisbon |
— | 100 | 100 | — | 100 | 100 |
| CTT Imo Yield, S.A. ("IMOY") |
Portugal | Avenida dos Combatentes Nr. 43, 14º Floor 1643-001 Lisbon |
100 | — | 100 | 100 | — | 100 |
Regarding to the company CORRE, as the Group has the right to variable returns arising from its involvement and the ability to affect those returns, it is included in the consolidation.

On 26 January 2022, CTT IMO was subject to a capital increase in the form of supplementary capital in the amount of 7,150,000 Euros.
On 9 March 2022, the entity MedSpring, S.A., owned by NewSpring Services, was established, whose corporate purpose is insurance mediation in the category of insurance agent.
As at 31 March 2022, CTT and CTT - Soluções Empresariais proceeded with the sale of their investments in Open Lockers, of 25.5% and 15%, respectively, to CTT Expresso, which now concentrates the CTT Group's investments in the entity. Therefore, this operation did not result in a change in the equity interests held by the Group.
On 20 April 2022, CTT Expresso subscribed a share capital increase in the subsidiary Open Lockers, through a contribution in kind, in the amount of 492,232 Euros. The capital increase was subscribed in proportion to the shareholding held by each of the shareholders, CTT Expresso and Yun Express, and with the issuance of 750,000 new shares with no par value, ordinary, nominative and with an issue value of 1 euro each .
On 27 June 2022, the company HCCM - Outsourcing Investiment was subject to a merger by incorporation into the company CTT - Soluções Empresariais, through the global transfer of the assets of the merged company to the acquiring company, and subsequent dissolution of the merged company. The present merger operation is part of the simplification process of the CTT Group's corporate structure. The merger took effect on 1 January 2022.
On 30 June 2022, Open Lockers was subject to a capital increase in the form of supplementary capital in the amount of 396,000 Euros.
As part of a corporate reorganisation in the Group, on 8 July 2022 the Board of Directors of Banco CTT approved the sale of its subsidiary Payshop Portugal, and its terms, to CTT. As of 31 December 2022, at the level of Banco CTT's individual and consolidated accounts, Payshop's assets and liabilities were classified as discontinued assets and liabilities. This reclassification did not, however, have an impact on the consolidated accounts of CTT Group. The completion of this operation was dependent on the regulator's non-opposition, a fact that occurred on 7 July 2023. The transfer of shares occurred 11 on August 2023. The sale of the investment in Payshop to CTT will allow synergies to be captured with the remaining areas of CTT, namely product areas, commercial forces (B2B and store networks, outlets and agents), as well as full integration into the Group's strategy of a comprehensive value proposition for e-commerce and business solutions. The sale of Payshop investment by Banco CTT to CTT was carried out based on its equity book value and had no impact on the Group consolidated accounts.
On 29 July 2022, Open Lockers was subject to a capital increase in the form of supplementary capital in the amount of 792,000 Euros.
On 31 October 2022, CTT established the subsidiary CTT IMO Yield, S.A.. The business purpose of this company is the leasing and management of real estate, as well as the purchase and sale of real estate. As disclosed in note 28, this company was incorporated with the purpose of owning and managing CTT's real estate yield portfolio and will essentially comprise (1) properties associated with CTT's retail network and (2) warehouses and logistics centres and delivery offices of CTT's operational network in Portugal.
On 30 November 2022, the company CTT Services, S.A., owned by CTT - Soluções Empresariais, was established, whose corporate purpose is to provide backoffice technical services, advice, support and logistical support for technological activities and document processing and production, the provision of services and "Know-how" to companies in the area of new technologies, as well as the provision of services in the area of technical and commercial support, software development, information technology projects and consultancy for carrying out studies and IT advisory .
On 29 March 2023 and 29 May 2023, Open Lockers was subject to capital increases in the form of a supplementary capital in the amount of 396,000 Euros in each of the periods.
As at 31 December 2022 and 30 September 2023, the Group held the following interests in joint ventures, registered through the equity method:
| Company name | Place of business |
Head office | 31.12.2022 | 30.09.2023 | ||||
|---|---|---|---|---|---|---|---|---|
| Percentage of ownership | Percentage of ownership | |||||||
| Direct | Indirect | Total | Direct | Indirect | Total | |||
| NewPost, ACE | Portugal | Av. Fontes Pereira de Melo, 40 Lisbon |
49 | — | 49 | 49 | — | 49 |
| PTP & F, ACE | Portugal | Estrada Casal do Canas Amadora |
51 | — | 51 | 51 | — | 51 |
| Wolfspring, ACE | Portugal | Urbanização do Passil, nr 100- A 2890-1852 Alcochete |
— | 50 | 50 | — | 50 | 50 |
On 13 January 2022, the investment in Mktplace - Comércio Eletrônico, S.A., (Dott) (corresponding to 50% of the share capital of the entity), was sold to Worten - Equipamentos para o Lar, S.A., holder of the remaining shareholder participation.
As at 31 December 2022 and 30 September 2023, the Group held the following interests in associated companies accounted for by the equity method:
| Company name | Place of business |
Head office | 31.12.2022 | 30.09.2023 | ||||
|---|---|---|---|---|---|---|---|---|
| Percentage of ownership | Percentage of ownership | |||||||
| Direct | Indirect | Total | Direct | Indirect | Total | |||
| Mafelosa, SL (a) | Spain | Castellon - Spain | — | 25 | 25 | — | 25 | 25 |
| Urpacksur, SL (a) | Spain | Málaga - Spain | — | 30 | 30 | — | 30 | 30 |
(a) Company held by CTT Expresso - Serviços Postais e Logística, S.A., branch in Spain (until 2018 was held by Tourline Mensajeria, SLU), which currently has no activity.
Additionally, considering the requirements of IFRS 10, the Group's consolidation perimeter includes the following structured entities:
| Name | Constitution Year | Place of issue | Consolidation Method |
|---|---|---|---|
| Ulisses Finance No.2 (*) | 2021 | Portugal | Full |
| Ulisses Finance No.3 (*) | 2022 | Portugal | Full |
| Chaves Funding No.8 (*) | 2019 | Portugal | Full |
| Next Funding No.1 (*) | 2021 | Portugal | Full |
(*) Entities incorporated in the scope of securitisation operations, recorded in the consolidated financial statements in accordance with the Group's continued involvement, determined based on the percentage held in the residual interests (equity piece) of the respective vehicles and to the extent that the Group substantially owns the risks and rewards associated with the underlying assets and has the ability to affect these same risks and rewards.
On 1 June 2022, the Group issued a new securitisation operation named Ulisses Finance nº 3, through its subsidiary 321 Crédito. This operation aimed to finance the growth of Banco CTT's activity, optimising its capital and diversifying its sources of liquidity, through the securitisation of 200 million euros of car loans. Considering the provisions of IFRS10, this operation became part of the Group's consolidation perimeter.
The credit securitisation operation Ulisses No1, originated by 321 Crédito in 2017, included a consumer credit portfolio amounting to 141.2 million euros. The operation included a clean-up call option clause that could be exercised by the originator when the securitised portfolio dropped below 10% of the initial amount, i.e., 14.1 million euros. This occurred after the IPD ("interest payment date") of June 2023, with

the clean-up call being exercised at the IPD of July 2023, with the Company reacquiring the entire securitised portfolio, closing the operation.
The main impacts of the consolidation of these structured entities on the Group's accounts are the following:
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Cash and cash equivalents | 22,640,074 | 23,579,860 |
| Financial assets at fair value through profit and loss (Derivatives) |
26,219,905 | 24,153,973 |
| Financial assets at amortised cost (Loans and advances to customers - Credit cards) - Note 10 |
353,815,583 | 285,866,224 |
| Financial assets at amortised cost (Loans and advances to customers - Other credits) |
(40,672,436) | (31,568,074) |
| Financial assets at amortised cost (Debt securities) | (319,776,400) | (264,143,103) |
On 16 June 2021, CTT, through its subsidiary CTT Soluções Empresariais, entered into a purchase agreement for the entire share capital of NewSpring Services and its holding company HCCM – Outsourcing Investment, which operate in the Business Process Outsourcing (BPO) and Contact Center market. The Purchase Price Allocation (PPA), which was in progress on 31 December 2021, was concluded during the financial year of 2022, as provided for in IFRS 3 – Business combinations.
The Goodwill recognition on the acquisition date of HCCM - Outsourcing Investment and NewSpring Services was as follows:
| Amount | |
|---|---|
| Assets acquired (HCCM) | 5,887,230 |
| Liabilities acquired (HCCM) | 50,992 |
| Net assets acquired (HCCM) | 5,836,238 |
| Assets acquired (NSS) | 9,875,561 |
| Assets acquired (NSS) | 6,995,252 |
| Net assets acquired (NSS) | 2,880,309 |
| Net assets acquired (NSS) - CTT-SE Participation (*) | 139,292 |
| Fair Value Adjustments: | |
| Intangible Assets | 1,864,330 |
| Deferred Taxes Liabilities | (522,013) |
| Fair Value of the acquired assets (HCCM e NSS) | 7,317,847 |
| Contingent components | 4,500,000 |
| Acquisition Price | 10,701,086 |
| Goodwill | 7,883,238 |
(*) Acquistion by CTT-SE of 4,84% of the share capital of NSS, with the remaining 95,16% belonging to HCCM.
The contingent components related to the contractually established earnouts, and with reference to 31 December 2022, were already materialised, with no discrepancies from the initial estimate having been found.
The goodwill is mainly attributable to NewSpring Services' human capital skills and the synergies expected to be achieved with the integration of the company into the Group's existing businesses.
The fair value measurement methods applied by the Group was detailed as follows:

In the period ended 31 December 2022, the entities MedSpring, CTT IMO Yield e CTT Services were established and the structured entity Ulisses Finance no.3 was created, having both integrated the consolidation perimeter. The company HCCM - Outsourcing Investment was merged by incorporation into the company CTT Soluções Empresariais, through the global transfer of the assets of the acquired company to the acquiring company, and subsequent extinction of the incorporated company, with reference to 1 January 2022.
During nine-months period ended 30 September 2023, the credit securitisation operation Ulisses nº1 was terminated due to the exercise of an early settlement option clause (clean-up call). There were no other changes to the consolidation perimeter.
As at 31 December 2022 and 30 September 2023, the caption Debt securities, showed the following composition:
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Non-current | ||
| Financial assets at amortised cost | ||
| Government bonds | 409,510,672 388,885,626 | |
| Impairment | (121,927) | (72,118) |
| 409,388,745 388,813,508 | ||
| Current | ||
| Financial assets at amortised cost | ||
| Government bonds | 128,401,573 | 52,190,200 |
| Bonds issued by other entities | — | 18,659,069 |
| Impairment | (9,674) | (12,633) |
| 128,391,899 | 70,836,636 | |
| 537,780,644 459,650,144 |
The financial assets at amortised cost are managed based on a business model whose objective is to receive its contractual cash flows.
The decrease in debt securities balance is justified by the repayment at maturity of 100 million euros of French public debt.
The analysis of the Financial assets at amortised cost, by remaining maturity, as at 31 December 2022 and 30 September 2023 is detailed as follows:
| 31.12.2022 | |||||||
|---|---|---|---|---|---|---|---|
| Current | |||||||
| Due within 3 months |
Over 3 months and less than 1 year |
Total | Over 1 year and less than 3 years |
Over 3 years | Total | Total | |
| Financial assets at amortised cost |
|||||||
| Government bonds | |||||||
| National | 3,011,149 | 17,990,243 | 21,001,392 | 38,028,368 | 162,664,338 | 200,692,705 | 221,694,097 |
| Foreign | 1,461,711 | 105,938,471 | 107,400,181 | 10,027,009 | 198,790,957 | 208,817,967 | 316,218,148 |
| 4,472,860 | 123,928,714 | 128,401,573 | 48,055,377 | 361,455,295 | 409,510,672 | 537,912,245 | |
| 30.09.2023 | |||||||
| Current | Non-current | ||||||
| Over 3 |
| Due within 3 months |
months and less than 1 year |
Total | Over 1 year and less than 3 years |
Over 3 years | Total | Total | |
|---|---|---|---|---|---|---|---|
| Financial assets at amortised cost |
|||||||
| Government bonds | |||||||
| National | 21,121,867 | 23,690,882 | 44,812,749 | 37,261,407 | 143,767,770 | 181,029,177 | 225,841,926 |
| Foreign | 7,377,451 | — | 7,377,451 | 10,020,135 | 197,836,314 | 207,856,449 | 215,233,900 |
| Bonds issued by other entities | |||||||
| National | 18,659,069 | — | 18,659,069 | — | — | — | 18,659,069 |
| 47,158,387 | 23,690,882 | 70,849,269 | 47,281,542 | 341,604,083 | 388,885,626 | 459,734,895 | |
The fair value of debt securities at amortised cost portfolio, on 31 December 2022, amounted to 498,547 thousand euros (a negative difference of 39 233 thousand euros in relation to its book value).
The fair value of debt securities at amortised cost, on 30 September 2023, amounted to 407,937 thousand euros (a negative difference of 51,713 thousand euros in relation to its book value).
The impairment losses, for the year ended 31 December 2022 and the nine-months period ended 30 September 2023, are detailed as follows:
| 31.12.2022 | ||||||
|---|---|---|---|---|---|---|
| Opening balance |
Increases | Reversals | Utilisations | Transfers | Closing balance |
|
| Non-current assets | ||||||
| Financial assets at fair value through other comprehensive income |
2,572 | — | (2,572) | — | — | — |
| Financial assets at amortised cost | 111,953 | 39,065 | (28,784) | — | (307) | 121,927 |
| 114,525 | 39,065 | (31,356) | — | (307) | 121,927 | |
| Current assets | ||||||
| Financial assets at fair value through other comprehensive income |
623 | — | (623) | — | — | — |
| Financial assets at amortised cost | 8,551 | 3,100 | (2,284) | — | 307 | 9,674 |
| 9,174 | 3,100 | (2,907) | — | 307 | 9,674 | |
| Financial assets at fair value through other comprehensive income |
3,194 | — | (3,194) | — | — | — |
| Financial assets at amortised cost | 120,504 | 42,165 | (31,068) | — | — | 131,602 |
| 123,698 | 42,165 | (34,262) | — | — | 131,602 |

| 30.09.2023 | ||||||
|---|---|---|---|---|---|---|
| Opening balance |
Increases | Reversals | Utilisations | Transfers | Closing balance |
|
| Non-current assets | ||||||
| Financial assets at amortised cost | 121,927 | 9,789 | (49,657) | — | (9,942) | 72,118 |
| 121,927 | 9,789 | (49,657) | — | (9,942) | 72,118 | |
| Current assets | ||||||
| Financial assets at amortised cost | 9,674 | 1,715 | (8,698) | — | 9,942 | 12,633 |
| 9,674 | 1,715 | (8,698) | — | 9,942 | 12,633 | |
| Financial assets at amortised cost | 131,602 | 11,504 | (58,355) | — | — | 84,751 |
| 131,602 | 11,504 | (58,355) | — | — | 84,751 |
Regarding the movements in impairment losses of Financial assets at fair value through other comprehensive income by stages, for the year ended 31 December 2022 and the nine-months period ended 30 September 2023, they are detailed as follows:
| 31.12.2022 | 30.09.2023 | ||
|---|---|---|---|
| Stage 1 | Stage 1 | ||
| Opening balance | 3,194 | — | |
| Change in period: | |||
| Derecognised financial assets excluding write-offs | (3,194) | — | |
| Impairment - Financial assets at fair value through other comprehensive income |
— | — |
The reconciliation of accounting movements related to impairment losses is presented below:
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Stage 1 | Stage 1 | |
| Opening balance | 3,194 | — |
| Change in period: | ||
| ECL income statement change for the period | (3,194) | — |
| Impairment - Financial assets at fair value through other comprehensive income |
— | — |
For the impairment losses of Financial assets at amortised cost, the movements by stages, in the year ended 31 December 2022 and the nine-months period ended 30 September 2023, they are detailed as follows:
| 31.12.2022 | 30.09.2023 | ||
|---|---|---|---|
| Stage 1 | Stage 1 | ||
| Opening balance | 120,505 | 131,602 | |
| Change in period: | |||
| Increases due to origination and acquisition | 26,972 | 11,129 | |
| Changes due to change in credit risk | (7,324) | (54,455) | |
| Derecognised financial assets excluding write-offs | (8,552) | (3,525) | |
| Impairment - Financial assets at amortised cost | 131,602 | 84,751 |

The reconciliation of accounting movements related to impairment losses is presented below:
| 31.12.2022 | 30.09.2023 | ||
|---|---|---|---|
| Stage 1 | Stage 1 | ||
| Opening balance | 120,505 | 131,602 | |
| Change in period: | |||
| ECL income statement change for the period | 11,097 | (46,851) | |
| Impairment - Financial assets at amortised cost | 131,602 | 84,751 |
According to the accounting policy in force, the Group regularly assesses whether there is objective evidence of impairment in its financial asset portfolios at amortised cost.
As at 31 December 2022 and 30 September 2023, the caption "Other banking financial assets" and "Other banking financial liabilities" showed the following composition:
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Non-current assets | ||
| Loans to credit institutions | 961,721 | — |
| Impairment | (274) | — |
| 961,446 | — | |
| Current assets | ||
| Investments in central banks | 450,250,022 | 908,248,788 |
| Investments in credit institutions | 4,700,523 | 11,219,949 |
| Loans to credit institutions | 4,277,698 | 2,013,581 |
| Impairment | (1,394) | (1,891) |
| Other | 3,805,177 | 6,493,925 |
| Impairment | (1,805,945) | (1,816,409) |
| 461,226,081 | 926,157,942 | |
| 462,187,528 | 926,157,942 | |
| Current liabilities | ||
| Other | 46,210,667 | 42,892,514 |
| 46,210,667 | 42,892,514 |
Investments in central banks, credit institutions and Loans to credit institutions
Regarding the above-mentioned captions, the scheduling by maturity is as follows:
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Up to 3 months | 455,572,501 | 920,520,652 |
| From 3 to 12 months | 3,655,742 | 961,665 |
| From 1 to 3 years | 961,721 | — |
| 460,189,964 | 921,482,318 |
The caption "Investments in credit institutions" showed an annual average return of 2.173% (31 December 2022: 1.314%).
The amount of 908,248,788 Euros recorded in investments in central banks corresponds to overnight deposits with the Bank of Portugal remunerated at a rate of 4.00%. The increase in the balance compared to the previous period is related to the raising of funds from customers during the first ninemonths of 2023.

The impairment losses, in the year ended 31 December 2022 and the nine-months period ended 30 September 2023, are detailed as follows:
| 31.12.2022 | ||||||
|---|---|---|---|---|---|---|
| Opening balance |
Increases | Reversals | Utilisations | Transfers | Closing balance |
|
| Non-current assets | ||||||
| Investments and loans in credit institutions | 1,709 | 140 | (508) | — | (1,067) | 274 |
| 1,709 | 140 | (508) | — | (1,067) | 274 | |
| Current assets | ||||||
| Investments and loans in credit institutions | 2,197 | 712 | (2,581) | — | 1,067 | 1,394 |
| Other | 1,800,306 | 52,283 | (4,548) | (42,097) | — | 1,805,945 |
| 1,802,504 | 52,995 | (7,129) | (42,097) | 1,067 | 1,807,339 | |
| 1,804,213 | 53,135 | (7,637) | (42,097) | — | 1,807,613 |
| 30.09.2023 | ||||||
|---|---|---|---|---|---|---|
| Opening balance |
Increases | Reversals | Utilisations | Transfers | Closing balance |
|
| Non-current assets | ||||||
| Investments and loans in credit institutions | 274 | — | — | — | (274) | — |
| 274 | — | — | — | (274) | — | |
| Current assets | ||||||
| Investments and loans in credit institutions | 1,394 | 1,749 | (1,527) | — | 274 | 1,891 |
| Other | 1,805,945 | 19,447 | (8,982) | — | — | 1,816,409 |
| 1,807,339 | 21,196 | (10,509) | — | 274 | 1,818,300 | |
| 1,807,614 | 21,196 | (10,509) | — | — | 1,818,300 |
Regarding the movements in impairment losses on investments and loans to credit institutions by stages, in the periods ended on 31 December 2022 and the nine-months period ended 30 September 2023, they are detailed as follows:
| 31.12.2022 | 30.09.2023 | ||
|---|---|---|---|
| Stage 1 | Stage 1 | ||
| Opening balance | 3,906 | 1,669 | |
| Change in period: | |||
| Increases due to origination and acquisition | 852 | 1,749 | |
| Changes due to change in credit risk | (892) | (384) | |
| Decrease due to derecognition repayments and disposals | (2,197) | (1,143) | |
| Impairment | 1,669 | 1,891 |
The reconciliation of accounting movements related to impairment losses is presented below:
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Stage 1 | Stage 1 | |
| Opening balance | 3,906 | 1,669 |
| Change in period: | ||
| ECL income statement change for the period | (2,237) | 222 |
| Impairment | 1,669 | 1,891 |
The caption "Other current liabilities" essentially books the balance of banking operations pending of financial settlement.

As at 31 December 2022 and 30 September 2023, the caption Credit to banking clients was detailed as follows:
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Performing loans | 1,808,576,514 | 1,874,982,879 |
| Mortgage Loans | 659,528,828 | 705,656,889 |
| Auto Loans | 780,322,145 | 858,872,402 |
| Credit Cards | 364,276,261 | 305,468,432 |
| Leasings | 3,098,317 | 2,051,888 |
| Overdrafts | 1,350,964 | 2,933,268 |
| Overdue loans | 23,724,664 | 33,294,963 |
| Overdue loans - less than 90 days | 1,407,206 | 1,555,131 |
| Overdue loans - more than 90 days | 22,317,458 | 31,739,832 |
| 1,832,301,179 | 1,908,277,842 | |
| Credit risk impairment | (54,736,167) | (72,994,738) |
| 1,777,565,012 | 1,835,283,104 |
The maturity analysis of the Credit to banking clients as at 31 December 2022 and 30 September 2023 is detailed as follows:
| 31.12.2022 | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| Current | Non-current | ||||||||
| At sight | Due within 3 months |
>3 months - < 1 year |
Overdue Loans |
Total | > 1 year - > 3 years |
Over 3 years |
Total | Total | |
| Mortgage loans |
— | 4,636,444 | 12,111,511 | 12,322 | 16,760,276 | 33,650,594 609,130,280 642,780,874 | 659,541,150 | ||
| Auto Loans | — | 31,350,940 | 83,953,302 | 12,548,440 127,852,682 | 218,528,051 446,489,852 665,017,903 | 792,870,584 | |||
| Credit Cards | — 364,276,261 | — | 9,536,389 373,812,649 | — | — | — | 373,812,649 | ||
| Leasings | — | 343,726 | 802,179 | 156,492 | 1,302,398 | 1,277,212 | 675,199 | 1,952,411 | 3,254,809 |
| Overdraft | 1,350,964 | — | — | 1,471,022 | 2,821,986 | — | — | — | 2,821,986 |
| 1,350,964 400,607,371 | 96,866,992 | 23,724,664 522,549,991 | 253,455,856 1,056,295,331 1,309,751,188 1,832,301,179 |
| 30.09.2023 | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| Current | Non-current | ||||||||
| At sight | Due within 3 months |
>3 months - < 1 year |
Overdue Loans |
Total | > 1 year - > 3 years |
Over 3 years |
Total | Total | |
| Mortgage loans |
— | 4,377,929 | 8,975,696 | 25,787 | 13,379,411 | 25,616,112 666,687,152 | 692,303,264 | 705,682,675 | |
| Auto Loans | — | 34,147,207 | 92,664,470 | 21,098,389 147,910,066 | 239,982,868 492,077,857 | 732,060,725 | 879,970,791 | ||
| Credit Cards |
— 305,468,432 | — | 10,489,199 315,957,631 | — | — | — | 315,957,631 | ||
| Leasings | — | 222,595 | 531,886 | 132,581 | 887,062 | 817,859 | 479,548 | 1,297,407 | 2,184,469 |
| Overdrafts | 2,933,268 | — | — | 1,549,008 | 4,482,275 | — | — | — | 4,482,275 |
| 2,933,268 344,216,163 102,172,052 | 33,294,963 482,616,446 | 266,416,839 1,159,244,557 1,425,661,396 | 1,908,277,842 |
The Credit Cards caption essentially books a portfolio of credit cards acquired within the scope of the Universo Partnership with Universo, IME, S.A.. This portfolio was recognised in the Group's financial statements to the extent that the Group is a sole investor in the Next Funding No.1 securitisation operation and, therefore, in compliance with the conditions set out in IFRS 10 - Consolidated Financial Statements, the securitisation operation is consolidated.
On 31 December 2022, the Group, through its subsidiary Banco CTT, and Universo, IME, reviewed the terms of the Partnership Agreement in the area of financial services, communicated to the market on 1 April 2021. In this context, Banco CTT and Universo agreed on the terms for the termination of the Agreement with a view to ending the partnership by December 2023. Notwithstanding this agreement,

the conditions provided for in IFRS 10 for recognition of the credit card portfolio credit in the Group's financial statements continue to be verified on 31 December 2022 and 30 September 2023. Under this agreement, Banco CTT will be entitled to compensation of 2,000 thousand euros.
The breakdown of this heading by type of rate is as follows:
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Fixed rate | 1,147,499,141 | 1,269,683,221 |
| Floating rate | 684,802,038 | 638,594,621 |
| 1,832,301,179 | 1,908,277,842 | |
| Credit risk impairment | (54,736,167) | (72,994,738) |
| 1,777,565,012 | 1,835,283,104 |
As at 31 December 2022 and 30 September 2023, the analysis of this caption by type of collateral, is presented as follows:
| 31.12.2022 | ||||||
|---|---|---|---|---|---|---|
| Performing Loans |
Overdue Loans | Gross amount | Impairment | Net amount | ||
| Asset-backed Loans | 662,647,627 | 146,757 | 662,794,383 | (1,036,479) | 661,757,905 | |
| Other guaranteed Loans |
761,033,646 | 5,465,861 | 766,499,507 | (25,917,657) | 740,581,850 | |
| Unsecured Loans | 384,895,241 | 18,112,047 | 403,007,288 | (27,782,031) | 375,225,257 | |
| 1,808,576,514 | 23,724,664 | 1,832,301,179 | (54,736,167) | 1,777,565,012 |
| 30.09.2023 | |||||
|---|---|---|---|---|---|
| Performing Loans |
Overdue Loans | Gross amount | Impairment | Net amount | |
| Asset-backed Loans | 707,739,314 | 121,517 | 707,860,831 | (1,148,632) | 706,712,199 |
| Other guaranteed Loans |
837,557,776 | 5,591,390 | 843,149,166 | (27,944,839) | 815,204,327 |
| Unsecured Loans | 329,685,789 | 27,582,056 | 357,267,845 | (43,901,268) | 313,366,577 |
| 1,874,982,879 | 33,294,963 | 1,908,277,842 | (72,994,738) | 1,835,283,104 |
The credit type analysis of the caption, as at 31 December 2022 and 30 September 2023 is detailed as follows:
| 31.12.2022 | |||||
|---|---|---|---|---|---|
| Performing Loans |
Overdue Loans | Gross amount | Impairment | Net amount | |
| Mortgage Loans | 659,528,828 | 12,322 | 659,541,150 | (913,526) | 658,627,625 |
| Auto Loans | 780,322,145 | 12,548,440 | 792,870,585 | (32,596,578) | 760,274,007 |
| Credit Cards | 364,276,261 | 9,536,389 | 373,812,649 | (19,997,066) | 353,815,583 |
| Leasings | 3,098,317 | 156,492 | 3,254,809 | (58,560) | 3,196,249 |
| Overdrafts | 1,350,964 | 1,471,022 | 2,821,986 | (1,170,437) | 1,651,548 |
| 1,808,576,514 | 23,724,664 | 1,832,301,179 | (54,736,167) | 1,777,565,012 |

| 30.09.2023 | ||||||
|---|---|---|---|---|---|---|
| Performing Loans |
Overdue Loans | Gross amount | Impairment | Net amount | ||
| Mortgage Loans | 705,656,889 | 25,787 | 705,682,675 | (1,042,933) | 704,639,743 | |
| Auto Loans | 858,872,402 | 21,098,389 | 879,970,791 | (40,569,417) | 839,401,374 | |
| Credit Cards | 305,468,432 | 10,489,199 | 315,957,631 | (30,091,407) | 285,866,224 | |
| Leasings | 2,051,888 | 132,581 | 2,184,469 | (63,676) | 2,120,793 | |
| Overdrafts | 2,933,268 | 1,549,008 | 4,482,275 | (1,227,305) | 3,254,971 | |
| 1,874,982,879 | 33,294,963 | 1,908,277,842 | (72,994,738) | 1,835,283,104 |
The analysis of credit to bank clients as at 31 December 2022 and 30 September 2023, by sector of activity, is as follows:
| 31.12.2022 | |||||
|---|---|---|---|---|---|
| Performing | Overdue | ||||
| Loans | Loans | Gross amount | Impairment | Net amount | |
| Companies | 73,517,445 | 1,432,171 | 74,949,616 | (2,636,453) | 72,313,163 |
| Agriculture, forestry and fishing | 8,953,383 | 111,188 | 9,064,571 | (284,460) | 8,780,112 |
| Mining and quarrying | 1,275,893 | 2,431 | 1,278,324 | (17,045) | 1,261,279 |
| Manufacturing | 6,335,183 | 149,505 | 6,484,688 | (209,049) | 6,275,639 |
| Water supply | 76,074 | — | 76,074 | (877) | 75,198 |
| Construction | 12,763,802 | 393,388 | 13,157,190 | (607,158) | 12,550,031 |
| Wholesale and retail trade | 10,508,686 | 160,442 | 10,669,128 | (312,582) | 10,356,546 |
| Transport and storage | 7,191,249 | 189,058 | 7,380,307 | (249,279) | 7,131,028 |
| Accommodation and food service activities |
5,522,098 | 97,047 | 5,619,145 | (234,925) | 5,384,220 |
| Information and communication | 825,977 | 165 | 826,142 | (4,572) | 821,570 |
| Financial and insurance activities | 281,488 | 6,662 | 288,150 | (16,097) | 272,052 |
| Real estate activities | 1,882,180 | 3,234 | 1,885,414 | (38,052) | 1,847,362 |
| Professional, scientific and technical activities |
2,199,136 | 19,674 | 2,218,810 | (71,056) | 2,147,754 |
| Administrative and support service activities |
3,876,731 | 90,129 | 3,966,861 | (186,372) | 3,780,489 |
| Public Administration, Defense and Social Security |
95,618 | — | 95,618 | (488) | 95,130 |
| Education | 790,979 | 1,941 | 792,920 | (13,857) | 779,063 |
| Human health services and social work activities |
1,356,996 | 46,801 | 1,403,797 | (33,217) | 1,370,580 |
| Arts, entertainment and recreation | 1,196,427 | 93,056 | 1,289,483 | (98,709) | 1,190,774 |
| Other services | 8,385,545 | 67,450 | 8,452,994 | (258,658) | 8,194,336 |
| Individuals | 1,735,059,070 | 22,292,494 | 1,757,351,563 | (52,099,713) | 1,705,251,851 |
| Mortgage Loans | 659,618,068 | 12,322 | 659,630,390 | (915,248) | 658,715,142 |
| Consumer Loans | 1,075,441,002 | 22,280,172 | 1,097,721,173 | (51,184,465) | 1,046,536,709 |
| 1,808,576,515 | 23,724,665 | 1,832,301,179 | (54,736,166) | 1,777,565,012 |
| 30.09.2023 | |||||
|---|---|---|---|---|---|
| Performing Loans |
Overdue Loans |
Gross amount | Impairment | Net amount | |
| Companies | 91,354,466 | 2,373,422 | 93,727,888 | (3,919,099) | 89,808,789 |
| Agriculture, forestry and fishing | 12,627,076 | 212,814 | 12,839,890 | (557,059) | 12,282,830 |
| Mining and quarrying | 1,477,863 | 2,844 | 1,480,707 | (38,598) | 1,442,109 |
| Manufacturing | 7,082,735 | 194,448 | 7,277,183 | (298,797) | 6,978,386 |
| Electricity, gas, steam and air conditioning supply |
8,594 | — | 8,594 | (36) | 8,558 |
| Water supply | 97,643 | — | 97,643 | (384) | 97,259 |
| Construction | 16,258,271 | 567,700 | 16,825,971 | (819,422) | 16,006,550 |
| Wholesale and retail trade | 12,862,735 | 280,916 | 13,143,650 | (425,837) | 12,717,813 |
| Transport and storage | 10,701,944 | 332,928 | 11,034,871 | (485,254) | 10,549,617 |
| Accommodation and food service activities |
6,701,713 | 117,853 | 6,819,566 | (298,977) | 6,520,589 |
| Information and communication | 1,088,148 | 3,508 | 1,091,656 | (21,140) | 1,070,516 |
| Financial and insurance activities | 377,167 | 32,441 | 409,608 | (24,429) | 385,179 |
| Real estate activities | 1,967,106 | 43,508 | 2,010,614 | (45,700) | 1,964,914 |
| Professional, scientific and technical activities |
2,545,726 | 49,679 | 2,595,404 | (99,799) | 2,495,605 |
| Administrative and support service activities |
4,529,562 | 240,414 | 4,769,976 | (296,610) | 4,473,366 |
| Public administration and defence, compulsory social security |
87,590 | — | 87,590 | (369) | 87,220 |
| Education | 820,577 | 12,967 | 833,544 | (14,169) | 819,374 |
| Human health services and social work activities |
1,700,722 | 20,889 | 1,721,611 | (35,616) | 1,685,995 |
| Arts, entertainment and recreation | 1,581,292 | 147,558 | 1,728,849 | (112,971) | 1,615,878 |
| Other services | 8,838,002 | 112,956 | 8,950,958 | (343,929) | 8,607,029 |
| Individuals | 1,783,628,413 | 30,921,541 | 1,814,549,954 | (69,075,639) | 1,745,474,315 |
| Mortgage Loans | 705,741,614 | 25,787 | 705,767,401 | (1,044,624) | 704,722,777 |
| Consumer Loans | 1,077,886,799 | 30,895,754 | 1,108,782,553 | (68,031,015) | 1,040,751,538 |
| 1,874,982,879 | 33,294,963 | 1,908,277,842 | (72,994,738) | 1,835,283,104 |
The total credit portfolio, split by stage according to IFRS 9, is analysed as follows:
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Stage 1 | 1,660,385,770 | 1,692,316,505 |
| Gross amount | 1,667,898,411 | 1,696,957,336 |
| Impairment | (7,512,642) | (4,640,831) |
| Stage 2 | 82,154,887 | 104,413,670 |
| Gross amount | 89,109,896 | 111,956,378 |
| Impairment | (6,955,009) | (7,542,708) |
| Stage 3 | 35,024,355 | 38,552,928 |
| Gross amount | 75,292,871 | 99,364,128 |
| Impairment | (40,268,516) | (60,811,199) |
| 1,777,565,012 | 1,835,283,104 |
The caption credit to banking clients includes the effect of traditional securitisation transactions, carried out through securitisation vehicles, consolidated pursuant to IFRS 10.
The caption credit to banking clients includes the following amounts related to finance leases contracts:
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Amount of future minimum payments | 3,548,810 | 2,503,903 |
| Interest not yet due | (450,493) | (452,015) |
| Present value | 3,098,317 | 2,051,888 |

The amount of future minimum payments of lease contracts, by maturity terms, is analysed as follows:
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Due within 1 year | 1,580,023 | 1,208,051 |
| Due between 1 to 5 years | 1,632,323 | 1,000,206 |
| Over 5 years | 336,463 | 295,646 |
| Amount of future minimum payments | 3,548,810 | 2,503,903 |
The analysis of financial leases contracts, by type of client, is presented as follows:
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Individuals | 403,140 | 278,876 |
| Home | 83,393 | 76,704 |
| Others | 319,747 | 202,172 |
| Companies | 2,695,176 | 1,773,011 |
| Equipment | 178,712 | 164,434 |
| Real Estate | 2,516,465 | 1,608,578 |
| 3,098,317 | 2,051,888 |
The "Credit to banking clients" fair value, on 31 December 2022, amounted to 1,775,576 thousand euros (a negative difference of 1,989 thousand euros in relation to its book value).
The "Credit to banking clients" fair value, on 30 September 2023, amounted to 1,810,068 thousand euros (a negative difference of 25,215 thousand euros in relation to its book value).
During year ended on 31 December 2022 and the nine-months period ended 30 September 2023, the movement under the Accumulated impairment losses caption (Note 13) was as follows:
| 31.12.2022 | |||||||
|---|---|---|---|---|---|---|---|
| Opening balance | Increases | Reversals | Utilisations | Transfers | Other adjustments Closing balance | ||
| Non-current assets | |||||||
| Credit to banking clients | 15,601,705 | 17,177,617 | (7,208,624) | (569,135) | (3,063,025) | 136,426 | 22,074,965 |
| 15,601,705 | 17,177,617 | (7,208,624) | (569,135) | (3,063,025) | 136,426 | 22,074,965 | |
| Current assets | |||||||
| Credit to banking clients | 15,488,685 | 25,415,289 | (10,665,581) | (842,068) | 3,063,025 | 201,852 | 32,661,202 |
| 15,488,685 | 25,415,289 | (10,665,581) | (842,068) | 3,063,025 | 201,852 | 32,661,202 | |
| 31,090,390 | 42,592,906 | (17,874,205) | (1,411,203) | — | 338,278 | 54,736,167 |
| 30.09.2023 | |||||||
|---|---|---|---|---|---|---|---|
| Opening balance | Increases | Reversals | Utilisations | Transfers | Other adjustments Closing balance | ||
| Non-current assets | |||||||
| Credit to banking clients | 22,074,965 | 12,523,014 | (6,578,810) | (37,615) | (4,118,523) | 83,214 | 23,946,245 |
| 22,074,965 | 12,523,014 | (6,578,810) | (37,615) | (4,118,523) | 83,214 | 23,946,245 | |
| Current assets | |||||||
| Credit to banking clients | 32,661,202 | 25,650,576 | (13,475,211) | (77,046) | 4,118,523 | 170,448 | 49,048,493 |
| 32,661,202 | 25,650,576 | (13,475,211) | (77,046) | 4,118,523 | 170,448 | 49,048,493 | |
| 54,736,167 | 38,173,591 | (20,054,020) | (114,662) | — | 253,662 | 72,994,738 |
The impairment losses of Credit to banking clients (net of reversals) for the period ended 30 September 2023 amounted to 18,119,571 Euros (17,103,076 Euros as at 30 September 2022) was booked in the caption "Impairment of other financial banking assets."
The movements in impairment losses by stages, in the year ended on 31 December 2022 and the ninemonths period ended 30 September 2023, they are detailed as follows:
| 31.12.2022 | ||||||
|---|---|---|---|---|---|---|
| Stage 1 | Stage 2 | Stage 3 | Total | |||
| Opening balance | 6,473,619 | 4,602,577 | 20,014,195 | 31,090,391 | ||
| Change in period: | ||||||
| Increases due to origination and acquisition |
2,038,514 | 1,487,610 | 2,647,941 | 6,174,065 | ||
| Changes due to change in credit risk | (2,048,547) | 2,295,799 | 19,878,455 | 20,125,706 | ||
| Decrease due to derecognition repayments and disposals |
(642,399) | (236,262) | (702,409) | (1,581,070) | ||
| Write-offs | (291) | — | (1,410,913) | (1,411,203) | ||
| Transfers to: | ||||||
| Stage 1 | 2,334,939 | (1,211,886) | (1,123,053) | — | ||
| Stage 2 | (457,083) | 1,877,211 | (1,420,128) | — | ||
| Stage 3 | (197,724) | (1,808,474) | 2,006,199 | — | ||
| Foreign exchange and other | 11,616 | (51,566) | 378,228 | 338,278 | ||
| Impairment | 7,512,642 | 6,955,009 | 40,268,516 | 54,736,167 | ||
| Of which: POCI | — | — | 926,910 | 926,910 |
| 30.09.2023 | ||||
|---|---|---|---|---|
| Stage 1 | Stage 2 | Stage 3 | Total | |
| Opening balance | 7,512,642 | 6,955,009 | 40,268,516 | 54,736,167 |
| Change in period: | ||||
| Increases due to origination and acquisition |
917,045 | 651,583 | 351,430 | 1,920,058 |
| Changes due to change in credit risk | (4,449,056) | 1,424,782 | 21,689,340 | 18,665,066 |
| Decrease due to derecognition repayments and disposals |
(612,640) | (237,155) | (1,615,759) | (2,465,554) |
| Write-offs | — | — | (114,662) | (114,662) |
| Transfers to: | ||||
| Stage 1 | 2,169,433 | (1,313,390) | (856,043) | — |
| Stage 2 | (707,794) | 2,688,905 | (1,981,111) | — |
| Stage 3 | (196,597) | (2,645,265) | 2,841,861 | — |
| Foreign exchange and other | 7,798 | 18,238 | 227,626 | 253,662 |
| Impairment | 4,640,831 | 7,542,708 | 60,811,199 | 72,994,738 |
| Of which: POCI | — | — | 930,740 | 930,740 |
The reconciliation of accounting movements related to impairment losses is presented below:
| 31.12.2022 | ||||
|---|---|---|---|---|
| Stage 1 | Stage 2 | Stage 3 | Total | |
| Opening balance | 6,473,619 | 4,602,577 | 20,014,195 | 31,090,391 |
| Change in period: | ||||
| ECL income statement change for the period |
(652,433) | 3,547,147 | 21,823,987 | 24,718,701 |
| Stage transfers (net) | 1,680,131 | (1,143,149) | (536,982) | — |
| Write-offs | (291) | — | (1,410,913) | (1,411,203) |
| Foreign exchange and other | 11,616 | (51,566) | 378,228 | 338,278 |
| Impairment | 7,512,642 | 6,955,009 | 40,268,516 | 54,736,167 |

| 30.09.2023 | ||||
|---|---|---|---|---|
| Stage 1 | Stage 2 | Stage 3 | Total | |
| Opening balance | 7,512,642 | 6,955,009 | 40,268,516 | 54,736,167 |
| Change in period: | ||||
| ECL income statement change for the period |
(4,144,651) | 1,839,210 | 20,425,012 | 18,119,571 |
| Stage transfers (net) | 1,265,043 | (1,269,750) | 4,707 | — |
| Write-offs | — | — | (114,662) | (114,662) |
| Foreign exchange and other | 7,798 | 18,238 | 227,626 | 253,662 |
| Impairment | 4,640,831 | 7,542,708 | 60,811,199 | 72,994,738 |
Given the high uncertainty of macroeconomic projections and considering that deviations from the presented scenarios may have an impact on the value of estimated expected losses, sensitivity analyses were carried out on the distribution of the portfolio by stage and the respective impact on impairment.
The Group considers that the parameters assumed to be more sensitive or susceptible to changes in the economic cycle are the Probability of Default (PD – Probability of Default) for most portfolios and the Loss Given Default (LGD – Loss Given Default) for the case of the credit card.
In this context, a sensitivity analysis was carried out to determine what would be the impairment of the global portfolio if those parameters suffered a relative deterioration of 10%, conclude that the increase in impairment would be 2,549 thousand euros, corresponding to about 3.5%.
As at 31 December 2022 and 30 September 2023, the Prepayments included in current assets and current and non-current liabilities showed the following composition:
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Deferred Assets | ||
| Current | ||
| Rents payable | 861,806 | 530,063 |
| Meal allowances | 1,360,349 | 1,320,186 |
| Other | 6,789,720 | 10,538,919 |
| 9,011,875 | 12,389,168 | |
| Deferred Liabilities | ||
| Non-current | ||
| Investment subsidy | 260,886 | 571,444 |
| 260,886 | 571,444 | |
| Current | ||
| Investment subsidy | 11,201 | 11,201 |
| Contratual liabilities | 1,165,324 | 1,865,536 |
| Other | 2,501,616 | 3,738,361 |
| 3,678,140 | 5,615,097 | |
| 3,939,027 | 6,186,541 |
The change in the caption "Other deferred assets" essentially results from the renewal of software license contracts and insurance contracts.
The caption "Contractual liabilities" results from the application of IFRS 15 - Revenue from Contracts with Customers and stands for the amount already invoiced, but not yet recognised as revenue because the performance obligations have not yet been met as recommended by the standard.

The "Contractual liabilities" essentially refer to amounts related to stamps and prepaid postage of priority mail in the amount of 1,035,627 Euros (877,484 Euros on 31 December 2022), whose revenue is expected to be recognised in October 2023 (estimate of 80% of the item's value) and the remaining during 2023, and to objects invoiced and not delivered on 30 September 2023 in the express segment, in the amount of 829,908 Euros (287,840 Euros as at 31 December 2022), whose revenue is recognised upon delivery in the following month.
The revenue recognised in the period, included in the balance of Contractual liabilities at the beginning of the period amounted to 1 165 324 Euros.
No "Assets resulting from contracts" associated with the application of IFRS 15 - Revenue from contracts with customers were recognised.
As at 31 December 2022 and 30 September 2023, cash and cash equivalents correspond to the amount of cash, sight deposits, term deposits and cash investments on the monetary market, net of bank overdrafts and equivalent short-term bank financing, and is detailed as follows:
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Cash | 71,794,674 | 86,853,006 |
| Sight deposits | 160,127,945 | 71,209,785 |
| Deposits at Central Banks | 38,636,396 | 26,137,145 |
| Deposits at other credit institutions | 59,140,984 | 45,627,040 |
| Term deposits | 126,769,299 | 41,194,808 |
| Cash and cash equivalents (Statement of | ||
| financial position) | 456,469,298 | 271,021,783 |
| Sight deposits at Banco de Portugal | (23,185,900) | (25,651,700) |
| Checks for collection / Checks clearing | (22,492,340) | (7,817,209) |
| Impairment of Sight and term deposits | 7,917 | 11,490 |
| Cash and cash equivalents (Cash flow statement) | 410,798,975 | 237,564,365 |
The caption "Sight deposits at Bank of Portugal" includes mandatory deposits in order to meet the legal requirements to maintain a minimum cash reserve in accordance with the provisions of Regulation (EU) No. 1358/2011 of European Central Bank of 14 December 2011, which states that the minimum cash requirements kept as demand deposits at Bank of Portugal amounts to 1% of the average amount of deposits and other liabilities, over each reserve maintenance period. As at 30 September 2023, the daily average of the minimum mandatory availability for the period in force was 25,651,700 Euros.
Therefore, the item Demand deposits at Bank of Portugal includes, as at 30 September 2023, a total amount of demand deposits of 26,137,145 Euros (31 December 2022: 38,636,396 Euros).
The Eurozone banks are required to hold a certain amount of funds in their current accounts with the national central bank. These funds are called "mandatory minimum reserves". The amount of funds to be held as minimum reserves is calculated based on banks' balance sheets before the start of each maintenance period. Currently, banks are obliged to hold, at their respective national central bank, a minimum of 1% of specific liabilities, mainly customer deposits of up to 2 years.
From the reserve counting period starting on 30 October 2019, the ECB introduced the tiering regime, which exempted part of the excess reserves deposited by credit institutions with the central bank from the negative remuneration then associated with the deposit facility rate. This tiering regime ceased to apply on 27 July 2022, following the Governing Council's decision to increase the deposit facility rate to a non-negative amount. Until October 2022, the interest rate paid was linked to the interest rate on

main refinancing operations. It was then reduced to reflect the deposit facility rate, and in July 2023 it was set at 0%.
The caption "Outstanding checks/ Checks clearing" represents checks drawn by third parties on other credit institutions, which are in collection.
In the year ended on 31 December 2022 and the nine-months period ended 30 September 2023, the movement recorded under the caption "Impairment of sight and term deposits" (Note 13) related to the Group is detail as follows:
| Group | 31.12.2022 | ||||
|---|---|---|---|---|---|
| Opening balance |
Increases | Reversals | Utilisations | Closing balance |
|
| Sight and term deposits | 24,913 | 1,715 | (18,711) | — | 7,917 |
| 24,913 | 1,715 | (18,711) | — | 7,917 |
| 30.09.2023 | |||||||
|---|---|---|---|---|---|---|---|
| Group | Opening balance |
Increases | Reversals | Utilisations | Closing balance |
||
| Sight and term deposits | 7,917 | 7,034 | (3,461) | — | 11,490 | ||
| 7,917 | 7,034 | (3,461) | — | 11,490 |
The Impairment losses (increases net of reversals) for the period ended 30 September 2023 in the amount of 3,573 Euros ((19,341) Euros as at 30 September 2022) were recorded under the caption "Impairment of accounts receivable (losses/reversals)".

During the year ended on 31 December 2022 and the nine-months period ended 30 September 2023, the following movements occurred in the impairment losses:
| 31.12.2022 | |||||||
|---|---|---|---|---|---|---|---|
| Group | Opening balance |
Increases | Reversals | Utilisations | Transfers | Other movements |
Closing balance |
| Non-current assets | |||||||
| Tangible fixed assets | 19,460 | 3,636,002 | (3,335) | — | — | — | 3,652,127 |
| Investment properties | 392,936 | — | (139,754) | — | — | — | 253,182 |
| Intangible assets | 60,617 | — | — | (60,617) | — | — | — |
| 473,013 | 3,636,002 | (143,089) | (60,617) | — | — | 3,905,309 | |
| Debt securities at fair value through other comprehensive income |
2,572 | — | (2,572) | — | — | — | — |
| Debt securities at amortised cost | 111,953 | 39,065 | (28,784) | — | (307) | — | 121,927 |
| Other non-current assets | 2,749,010 | — | — | — | 157,837 | — | 2,906,847 |
| Credit to banking clients | 15,601,705 | 17,177,617 | (7,208,624) | (569,135) | (3,063,025) | 136,426 | 22,074,965 |
| Other banking financial assets | 1,709 | 140 | (508) | — | (1,067) | — | 274 |
| 18,466,949 | 17,216,822 | (7,240,487) | (569,135) | (2,906,562) | 136,426 | 25,104,013 | |
| 18,939,963 | 20,852,823 | (7,383,576) | (629,752) | (2,906,562) | 136,426 | 29,009,322 | |
| Current assets | |||||||
| Accounts receivable | 39,883,599 | 3,835,005 | (1,641,407) | (669,845) | — | 1,695 | 41,409,047 |
| Credit to banking clients | 15,488,685 | 25,415,289 (10,665,581) | (842,068) | 3,063,025 | 201,852 | 32,661,202 | |
| Debt securities at fair value through other comprehensive income |
623 | — | (623) | — | — | — | — |
| Debt securities at amortised cost | 8,551 | 3,100 | (2,284) | — | 307 | — | 9,674 |
| Other current assets | 10,325,865 | 1,796,674 | (303,789) | (113,117) | (157,837) | — | 11,547,796 |
| Other banking financial assets | 1,802,503 | 52,995 | (7,129) | (42,097) | 1,067 | — | 1,807,339 |
| Demand and term deposits | 24,913 | 1,715 | (18,711) | — | — | — | 7,917 |
| 67,534,741 | 31,104,778 (12,639,523) | (1,667,127) | 2,906,562 | 203,547 | 87,442,978 | ||
| Non-current assets held for sale | 164,441 | 8,236 | (172,038) | — | — | — | 638 |
| 164,441 | 8,236 | (172,038) | — | — | — | 638 | |
| Merchandise | 3,131,405 | — | (211,906) | (172,098) | — | — | 2,747,401 |
| Raw, subsidiary and consumable | 867,668 | 68,233 | (13,587) | — | — | — | 922,313 |
| 3,999,073 | 68,233 | (225,494) | (172,098) | — | — | 3,669,714 | |
| 71,698,254 | 31,181,246 (13,037,055) | (1,839,225) | 2,906,562 | 203,547 | 91,113,329 | ||
| 90,638,215 | 52,034,070 (20,420,631) | (2,468,977) | — | 339,973 120,122,649 |

| 30.09.2023 | |||||||
|---|---|---|---|---|---|---|---|
| Group | Opening balance |
Increases | Reversals | Utilisations | Transfers | Other movements |
Closing balance |
| Non-current assets | |||||||
| Tangible fixed assets | 3,652,127 | 5,176,860 | (4,544,313) | — | — | — | 4,284,674 |
| Investment properties | 253,182 | — | — | — | — | — | 253,182 |
| Intangible assets | — | — | — | — | — | — | — |
| 3,905,309 | 5,176,860 | (4,544,313) | — | — | — | 4,537,855 | |
| Debt securities at amortised cost | 121,927 | 9,789 | (49,657) | — | (9,942) | — | 72,118 |
| Other non-current assets | 2,906,847 | 6,458 | (1,841,299) | — | (66,039) | — | 1,005,966 |
| Credit to banking clients | 22,074,965 | 12,523,014 | (6,578,810) | (37,615) | (4,118,523) | 83,214 | 23,946,245 |
| Other banking financial assets | 274 | — | — | — | (274) | — | — |
| 25,104,013 | 12,539,261 | (8,469,765) | (37,615) | (4,194,779) | 83,214 | 25,024,329 | |
| 29,009,322 | 17,716,121 (13,014,078) | (37,615) | (4,194,779) | 83,214 | 29,562,184 | ||
| Current assets | |||||||
| Accounts receivable | 41,409,047 | 2,619,887 | (965,164) | (517,623) | — | (149) 42,545,998 | |
| Credit to banking clients | 32,661,202 | 25,650,576 (13,475,211) | (77,046) | 4,118,522 | 170,449 | 49,048,493 | |
| Debt securities at amortised cost | 9,674 | 1,715 | (8,698) | — | 9,942 | — | 12,632 |
| Other current assets | 11,547,796 | 708,492 | (126,309) | (102,017) | 66,039 | — | 12,094,001 |
| Other banking financial assets | 1,807,339 | 21,196 | (10,509) | — | 274 | — | 1,818,300 |
| Sight and term deposits | 7,917 | 7,034 | (3,461) | — | — | — | 11,490 |
| 87,442,978 | 29,008,900 (14,589,352) | (696,686) | 4,194,778 | 170,300 105,530,918 | |||
| Non-current assets held for sale | 638 | — | — | — | — | — | 638 |
| 638 | — | — | — | — | — | 638 | |
| Merchandise | 2,747,401 | — | (188,455) | (75,256) | — | — | 2,483,690 |
| Raw, subsidiary and consumable | 922,313 | 68,977 | — | — | — | — | 991,290 |
| 3,669,714 | 68,977 | (188,455) | (75,256) | — | — | 3,474,981 | |
| 91,113,329 | 29,077,877 (14,777,806) | (771,942) | 4,194,778 | 170,300 109,006,535 | |||
| 120,122,649 | 46,793,998 (27,791,885) | (809,557) | — | 253,514 138,568,719 |
As at 31 December 2022, the increase in impairment on "Credit to banking clients" essentially concerns the increase in credit exposure by 259 million euros.
The amounts classified as "Other movements", with reference to 31 December 2022 and 30 September 2023, refer essentially to the movements resulting from adjustments to POCI credits (Purchase or Originated Credit Impaired) regarding the acquisition of 321 Crédito on 1 May 2019, according to IFRS 3 - Business Combinations.
As of 30 September 2023, the reversal amount of other non-current assets essentially relates to a review of the methodology and assumptions used in estimating the impairment of long-term debts receivable related to the Health Plan.
On 16 March 2022, the implementation of a share buyback programme was approved, with the sole purpose of reducing the Company's share capital, through the extinction of the acquired shares. The implementation of this programme is explained in detail in note 15.
Subsequently, on 7 November 2022, the Company's share capital reduction in the amount of 2,325,000 euros, through the cancellation of 4,650,000 shares representing 3.1% of the share capital, was registered in the Commercial Register Office. Thus, on 31 December 2022, the Company's share capital was composed of 145,350,000 shares with the nominal value of 0.50 Euros each. The share capital was fully underwritten and paid-up.
Subsequently, at the Annual General Meeting held on 20 April 2023 and also within the scope of the share buyback program mentioned above, the share capital reduction of 717,500 Euros was approved. On 21 April 2023, the capital reduction of the aforementioned amount was registered in the Commercial

Register, through the extinction of 1,435,000 shares representing 0.997% of the share capital of CTT acquired.
Thus, on 30 September 2023, CTT's share capital was 71,957,500 Euros, represented by 143,915,000 shares with a nominal value of fifty cents per share, and the Company's Articles of Association were consequently amended. The capital was fully subscribed and paid up.
As at 31 December 2022 and 30 September 2023 the Company's shareholders with qualifying holdings shareholdings, according to the information reported, are as follows:
| 31.12.2022 | ||||||
|---|---|---|---|---|---|---|
| Shareholders | No. of shares | % Share capital | Nominal Value | |||
| Global Portfolio Investments, S.L. (1) | 21,787,696 | 14.990 % | 10,893,848 | |||
| Indumenta Pueri, S.L. (1) | Total | 21,787,696 | 14.990 % | 10,893,848 | ||
| Manuel Champalimaud, SGPS, S.A. (2) | 19,261,815 | 13.252 % | 9,630,908 | |||
| Manuel Carlos de Melo Champalimaud | 500,185 | 0.344 % | 250,093 | |||
| Manuel Carlos de Melo Champalimaud (2) | Total | 19,762,000 | 13.596 % | 9,881,000 | ||
| GreenWood Builders Fund I, LP (3) | 10,025,000 | 6.897 % | 5,012,500 | |||
| GreenWood Investors LLC(3) | Total | 10,025,000 | 6.897 % | 5,012,500 | ||
| Green Frog Investments Inc | Total | 7,730,000 | 5.318 % | 3,865,000 | ||
| Norges Bank | Total | 3,105,287 | 2.136 % | 1,552,644 | ||
| Bestinver Gestión S.A. SGIIC (4) | Total | 3,024,366 | 2.081 % | 1,512,183 | ||
| CTT, S.A. (own shares) (5) | Total | 2,935,000 | 2.019 % | 1,467,500 | ||
| Other shareholders | Total | 76,980,651 | 52.962 % | 38,490,326 | ||
| TOTAL | 145,350,000 | 100.000 % | 72,675,000 |
(1) Global Portfolio Investments, S.L. is controlled by Indumenta Pueri, S.L..
(2)Includes 19,246,815 shares directly held by Manuel Champalimaud, SGPS, S.A. and 15,000 shares held by Duarte Palma Leal Champalimaud, Vice-Chair of its Board of Directors and Non-executive Director of CTT. Qualified shareholding directly and indirectly attributable to Manuel Carlos de Melo Champalimaud.
(3) GreenWood Investors, LLC, of which Steven Wood, Non-Executive member of the Board of Directors of CTT, is a Managing Member, exercises the voting rights not in its own name but on behalf of the fund GreenWood Builders Fund I, LP as its management company. The full chain of controlled undertakings through which the voting rights are held includes GreenWood Investors, LLC and GreenWood Performance Investors, LLC.
(4) Bestinver Gestión S.A. SGIIC is a Spanish fund management company. As such, it exercises the voting rights attached to the shares property of the investment institutions it manages and represents. Additionally, Bestinver Gestión, S.A. SGIIC has been granted a power of attorney to exercise the voting rights attached to the shares under the property of the pension funds managed by Bestinver Pensiones EGFP, S.A..
(5) Shares held by CTT following the share capital reduction in the amount of 2,325,000 EUR through the cancellation of 4,650,000 shares held by the Company, representing 3.1% of its share capital. The share capital reduction was registered before the Commercial Registry Office on 7 November 2022 and announced to the market on 8 November 2022 (see press releases available on CTT website, at
https://www.ctt.pt/grupo-ctt/investidores/comunicados/index?language_id=1).

| 30.09.2023 | ||||||
|---|---|---|---|---|---|---|
| Shareholders | No. of shares | % Share capital | Nominal Value | |||
| Global Portfolio Investments, S.L. (1) | 21,580,000 | 14.995 % | 10,790,000 | |||
| Indumenta Pueri, S.L. (1) | Total | 21,580,000 | 14.995 % | 10,790,000 | ||
| Manuel Champalimaud, SGPS, S.A. (2) | 19,261,815 | 13.384 % | 9,630,908 | |||
| Manuel Carlos de Melo Champalimaud | 500,185 | 0.348 % | 250,093 | |||
| Manuel Carlos de Melo Champalimaud (2) | Total | 19,762,000 | 13.732 % | 9,881,000 | ||
| GreenWood Builders Fund I, LP (3) | 9,762,000 | 6.783 % | 4,881,000 | |||
| GreenWood Investors LLC(3) | Total | 9,777,400 | 6.794 % | 4,888,700 | ||
| Green Frog Investments Inc | Total | 7,730,000 | 5.371 % | 3,865,000 | ||
| CTT, S.A. (own shares) | Total | 2,730,818 | 1.898 % | 1,365,409 | ||
| Other shareholders | Total | 82,334,782 | 57.211 % | 41,167,391 | ||
| TOTAL | 143,915,000 | 100.000 % | 71,957,500 |
(1) Global Portfolio Investments, S.L. is controlled by Indumenta Pueri, S.L..
(2)Includes 19,246,815 shares directly held by Manuel Champalimaud, SGPS, S.A. and 15,000 shares held by Duarte Palma Leal Champalimaud, Vice-Chair of its Board of Directors and Non-executive Director of CTT. Qualified shareholding directly and indirectly attributable to Manuel Carlos de Melo Champalimaud.
(3) GreenWood Investors LLC, of which Steven Wood, Non-Executive member of the Board of Directors of CTT, is a Managing Member, exercises the voting rights not in its own name but on behalf of the fund GreenWood Builders Fund I, LP as its management company. The full chain of controlled undertakings through which the voting rights are held includes GreenWood Investors, LLC and GreenWood Performance Investors, LLC. GreenWood Investors LLC's shareholding includes 15,400 shares directly held by Steven Wood.
Note: Pursuant to Article 16(1) of the Portuguese Securities Code as amended, which establishes a shareholding of 5% as the minimum threshold for the duty to communicate qualified holdings, CTT will now only disclose the qualified holdings above that threshold.
As at 31 December 2022, the following movements were made in the caption "Own Shares":
| Quantity | Amount | Average Price | |
|---|---|---|---|
| Balance 31 December 2021 |
1,500,001 | 6,404,963 | 4.27 |
| Acquisitions | 6,084,999 | 21,573,976 | 3.55 |
| Cancellation (due to share capital reduction) |
(4,650,000) | (17,152,548) | 3.69 |
| Balance 31 December 2022 |
2,935,000 | 10,826,390 | 3.69 |
During the nine-months period ended 30 September 2023, the following movements were made in the caption "Own Shares":

| Quantity | Amount | Average Price | ||
|---|---|---|---|---|
| Balance 31 December 2022 |
2,935,000 | 10,826,390 | 3.69 | |
| Acquisitions | 1,352,686 | 4,661,617 | 3.45 | |
| Cancellation (due to share capital reduction) |
(1,435,000) | (5,293,313.2) | 3.69 | |
| Shares Delivery - Long term variable remuneration ("LTVR") |
(121,868) | (449,537) | 3.69 | |
| Balance 30 September 2023 |
2,730,818 | 9,745,158 | 3.57 |
At the meeting of the Company's Board of Directors held on 16 March 2022, and as communicated to the market on the same date, it was unanimously decided to approve the implementation of a Buy-back programme for the Company's own shares, including the related terms and conditions, with the sole purpose of reducing the related share capital through the cancellation of shares acquired under the aforementioned programme, subject to prior approval by the General Meeting.
Thus, at the General Meeting held on 21 April 2022, the share capital reduction of up to 2,325,000 Euros was approved, with the purpose of releasing the excess of share capital, through the extinction of up to 4,650,000 shares representing up to 3.1% of the share capital already acquired or that were to be acquired within the scope of a share buyback programme. The maximum monetary amount of the approved Buyback Programme was 18,000,000 Euros.
Subsequently, on 27 July 2022, and still within the scope of the authorisation granted at the Annual General Meeting of Shareholders held on 21 April 2022, the Company's Board of Directors deliberated to increase the maximum pecuniary amount and number of shares that could be acquired under the share buyback programme of the Company, as follows:
The other terms and conditions of the Buy-back Programme approved by the Board of Directors and the Annual General Meeting held in 2022 and communicated on 16 March 2022 remained unchanged.
The Buyback Programme started on 17 March 2022 and would last until 18 December 2022 unless, however, the maximum number of shares to be acquired or the maximum pecuniary amount of the Buyback Programme were reached, which happened to 8 September 2022, thus ending before the end of its maximum duration period.
Considering the resolution of the General Meeting of 21 April 2022 which authorised the reduction of the share capital, and the acquisition of own shares having been fulfilled for this purpose, the commercial register was registered, on 7 November 2022, reduction of the Company's share capital in the amount of 2,325,000 euros, through the extinction of 4,650,000 own shares, as explained in note 14.
Considering that the Company's Annual General Meeting held in 2022 only approved the extinction of up to 4,650,000 own shares corresponding to 3.1% of the share capital, the General Meeting held on 20 April 2023 approved the capital reduction for cancellation of the remaining 1,435,000 shares acquired under the buy-back programme referred to above. On 21 April 2023, the capital reduction of

the aforementioned amount was registered in the Commercial Register, through the extinction of 1,435,000 shares representing 0.997% of the share capital of CTT acquired.
Also on 21 April 2023, 121,868 of own shares were delivered to the Board of Directors and Top Management of CTT, corresponding to the first tranche of the Long-Term variable remuneration, as explained in detail in note 24 - Staff Costs.
At the Company's Board of Directors meeting held on 21 June 2023, and as communicated to the market on the same date, it was decided to approve the implementation of a new buy-back programme of the Company's own shares, in the global amount of up to 20,000,000 euros.
This programme, to be implemented over the following 12 months (beginning on 26 June 2023 and ending on 25 June 2024, without prejudice to ending on an earlier date if the maximum number of shares to be acquired or the pecuniary amount is reached), has the following purposes:
The program will be carried out in the context of the authorisation for the acquisition of own shares conferred by the General Meeting. The reduction of capital through the extinction of the own shares acquired under the program will be subject to approval by the next General Meeting of CTT.
As at 31 December 2022, the Company held, as a result of the acquisition and cancellation operations indicated herein, an accumulated amount of 2,935,000 own shares, representing 2.02% of the share capital, including 1,500,001 of own shares previously acquired, with par value of 0.50 Euros, with all inherent rights related to suspended shares, with the exception of those relating to the receipt of new shares in the case of capital increase by incorporation of reserves, as provided for in article 324(1)(a)) of the Commercial Companies Code.
As at 30 September 2023, the Company held an accumulated amount of 2,730,818 own shares, representing 1.898% of the share capital, with par value of 0.50 Euros, with all inherent rights related to suspended shares, with the exception of those relating to the receipt of new shares in the case of capital increase by incorporation of reserves, as provided for in article 324(1)(a)) of the Commercial Companies Code.
Own shares held by CTT are within the limits established by the Articles of Association of the Company and by the Portuguese Companies Code. These shares are recorded at acquisition cost.
As at 31 December 2022 and 30 September 2023, the caption "Reserves" showed the following composition
| 31.12.2022 | |||||
|---|---|---|---|---|---|
| Legal reserves | Own shares reserves | Fair Value reserves |
Other reserves | Total | |
| Opening balance | 15,000,000 | 6,404,963 | 26,746 | 45,646,642 | 67,078,351 |
| Share capital decrease | — | (17,152,548) | — | 2,325,000 | (14,827,548) |
| Own shares acquisitions |
— | 21,573,976 | — | (21,573,976) | — |
| Assets fair value | — | — | (26,746) | — | (26,746) |
| Share Plan | — | — | — | 1,620,000 | 1,620,000 |
| Closing balance | 15,000,000 | 10,826,390 | — | 28,017,666 | 53,844,057 |

| 30.09.2023 | |||||
|---|---|---|---|---|---|
| Legal reserves | Own shares reserves | Fair Value reserves |
Other reserves | Total | |
| Opening balance | 15,000,000 | 10,826,390 | — | 28,017,666 | 53,844,056 |
| Share Capital decrease |
— | (5,293,313) | — | 717,500 | (4,575,813) |
| Own shares acquisition | — | 4,661,617 | — | (4,661,617) | — |
| Own shares attribution | — | (449,537) | — | 449,537 | — |
| Share Plan (share delivery) |
— | — | — | (1,155,000) | (1,155,000) |
| Saldo final | 15,000,000 | 9,745,158 | — | 23,368,086 | 48,113,244 |
The commercial legislation establishes that at least 5% of the annual net profit must be allocated to reinforce the legal reserve, until it represents at least 20% of the share capital. This reserve is not distributable except in the event of the liquidation of the Company but may be used to absorb losses after all the other reserves have been depleted or incorporated in the share capital.
The commercial legislation Code obliges, within the scope of the own shares regime provided in article 324, the existence of a reserve equal to the amount for which the shares are accounted for, which becomes unavailable as long as these shares remain in the company's possession. Additionally, applicable accounting standards determine that gains or losses on the sale of own shares are booked in reserves.
As at 30 September 2023, this caption includes the amount of 9,745,158 Euros related to the creation of an unavailable reserve for the same amount of the acquisition price of the own shares held.
This caption records the profits transferred to reserves that are not imposed by the law or articles of association, nor constituted pursuant to contracts signed by the Company.
On 30 September 2023, an amount of reserves of (1,155,000) Euros was derecognised, corresponding to the proportional amount of the options awarded during the period within the scope of the long-term variable remuneration, as described in note 24 - Staff Costs.
During the year ended on 31 December 2022 and the nine-months period ended 30 September 2023, the following movements were made in caption "Retained earnings":
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Opening balance | 43,904,074 | 64,647,067 |
| Application of the net profit of the prior year | 38,404,113 | 36,406,519 |
| Distribution of dividends (note 16) | (17,656,441) | (17,817,109) |
| Adjustments from the application of the equity method | (4,678) | 1,771 |
| Closing balance | 64,647,067 | 83,238,248 |
The actuarial gains/losses associated to post-employment benefits, as well as the corresponding deferred taxes, are recognised in this caption.
During the year ended on 31 December 2022 and the nine-months period ended 30 September 2023, the movements occurred in this caption were as follows:
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Opening balance | (43,998,612) | 6,857,207 |
| Actuarial gains/losses | 70,558,124 | — |
| Tax effect (Note 26) | (19,702,304) | — |
| Share Plan (share delivery) (Note 24) | — | 705,463 |
| Closing balance | 6,857,207 | 7,562,670 |
Asa at 30 September 2023, the amount of 705,463 Euros related to the Share Plan, corresponds to the difference between the amount of (1,155,000) Euros derecognised from the caption "Reserves", corresponding to the proportional value of the options attributed (note 15) and the amount of own shares delivered within the scope of this operation in the amount of 449,537 Euros. The difference between the two amounts was recognised under the caption "Other changes in equity", under the terms of the IFRS.
According to the dividend distribution proposal included in the 2021 Annual Report, at the General Meeting of Shareholders, which was held on 21 April 2022, a dividend distribution of 17,820,000 Euros, corresponding to a dividend per share of 0.12 Euros (amount that excludes the dividend attributable to own shares in the portfolio at that date), regarding the financial year ended 31 December 2021 was proposed and approved. The dividend amount assigned to own shares was transferred to Retained earnings, amounting to 343,559 Euros.
According to the dividend distribution proposal included in the 2022 Annual Report, at the General Meeting of Shareholders, which was held on 20 April 2023, a dividend distribution of 17,817,109 Euros, corresponding to a dividend per share of 0.125 Euros (amount that excludes the dividend attributable to own shares in the portfolio at that date), regarding the financial year ended 31 December 2022 was proposed and approved. The dividend amount assigned to own shares was transferred to Retained earnings, amounting to 172,267 Euros.
During the nine-months periods ended 30 September 2022 and 30 September 2023, the earnings per share were calculated as follows:
| Group | 30.09.2022 | 30.09.2023 |
|---|---|---|
| Net income for the period | 28,305,860 | 35,527,387 |
| Average number of ordinary shares | 147,866,221 | 142,252,556 |
| Earnings per share | ||
| Basic | 0.19 | 0.25 |
| Diluted | 0.19 | 0.25 |

The average number of shares is detailed as follows:
| 30.09.2022 | 30.09.2023 | |
|---|---|---|
| Shares issued at begining of the period | 150,000,000 | 145,350,000 |
| Effect of extinction of shares during the period | — | (856,795) |
| Average number of actions taken | 150,000,000 | 144,493,205 |
| Own shares effect | 2,133,779 | 2,240,649 |
The basic earnings per share are calculated dividing the net profit attributable to equity holders of the parent company by the average ordinary shares, excluding the average number of own shares held by the Group.
As at 30 September 2023, the number of own shares held is 2,730,818 and its average number for the period ended 30 September 2023 is 2,240,649, reflecting the fact that there were not only acquisitions, but also the extinction of own shares in that period, as mentioned in note 15.
There are no dilutive factors of earnings per share.
As at 31 December 2022 and 30 September 2023, the Debt caption showed the following composition:
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Non-current liabilities | ||
| Bank loans | 40,706,101 | 33,453,514 |
| Commercial Paper | — | 34,939,397 |
| Lease liabilities | 95,491,822 | 86,748,218 |
| 136,197,923 | 155,141,128 | |
| Current liabilities | ||
| Bank loans | 29,372,066 | 22,688,560 |
| Commercial Paper | — | (12,403) |
| Lease liabilities | 30,384,677 | 27,672,711 |
| 59,756,744 | 50,348,867 | |
| 195,954,667 | 205,489,995 |
As at 30 September 2023, the interest rates applied to bank loans were between 5.125% and 6.000% (31 December 2022: 3.693% and 4.568%).
As at 31 December 2022 and 30 September 2023, the details of the bank loans were as follows:
| 31.12.2022 | 30.09.2023 | |||||
|---|---|---|---|---|---|---|
| Amount used | Amount used | |||||
| Limit | Current | Non-current | Limit | Current | Non-current | |
| Bank loans | ||||||
| Millennium BCP | 12,350,926 | 8,106,120 | 778,704 | 11,250,000 | 8,152,872 | 537,037 |
| BBVA / Bankinter | 33,250,000 | 14,136,880 | 18,944,129 | 26,125,000 | 7,070,527 | 18,927,847 |
| Novo Banco | 28,000,000 | 7,129,066 | 20,983,268 | 21,000,000 | 7,465,161 | 13,988,630 |
| Commercial Paper | ||||||
| BBVA / Bankinter | — | — | — | 15,000,000 | (9,172) | 14,972,254 |
| Novo Banco | — | — | — | 20,000,000 | (3,231) | 19,967,143 |
| 73,600,926 | 29,372,066 | 40,706,101 | 93,375,000 | 22,676,157 | 68,392,911 |

On 27 September 2017, a loan contract between CTT and BBVA and Bankinter was signed, for an initial period of 5 years and for a total amount of 90 million Euros, with the possibility of using the funds until September 2018. As no amount was used until the mentioned date, the contract was renegotiated on 27 September 2018, having the total amount been altered to 75 million Euros, while maintaining the one-year term for the use of the funds. Subsequently, due to the non-use of all the funds, the limit was reduced throughout the contract period. As at 30 September 2023, the referred used amount, net of commissions and added by the amount of interests to be paid in the following period corresponded to 25,998,374 Euros. By the Group decision, the remaining available amount will not be used.
On 22 April 2019, a simple credit agreement was signed between CTT and Novo Banco for a period of 60 months, with a grace period of two years, and may be extended for a period of 24 months, for a total amount of 35 million Euros. In subsequent periods, the limit was reduced due to non-use of all funds. As at 30 September 2023, the amount presented in the statement of financial position net of commissions and added by the amount of interests to be paid in the following period, in the total amount of 21,453,791 Euros.
As disclosed to the market on 7 March 2023, CTT contracted 35 million euros in bank loans in the form of commercial paper, indexed to sustainability goals, maturing in 2026, with two financial institutions - Novo Banco, S.A. and Banco Bilbao Vizcaya Argentaria S.A. - Portuguese Branch.
These bank loans are set within CTT's Sustainability Related Financing Reference Framework that was the subject of a Second Party Opinion disclosed by S&P Global Ratings. Therefore, the referred financing lines are indexed to the goal of reducing carbon emissions of CTT's activity (scopes 1, 2 and 3 emissions) by at least 30% by 2025 in relation to 2013, which is validated by the Science Based Targets initiative and aligned with the best practices of the sector.
As at 30 September 2023, the amount used presented in the statement of financial position, net of commissions and plus the amount of interest to be paid in the following period, amounts to 14,963,082 Euros in the case of BBVA/Bankinter and 19,963,912 Euros in Novo Banco. These commercial paper programmes are shown in non-current liabilities, since the Group's practice/expectation will be to use the contracts during their period of validity and having the right to roll-over these loans.
Bank loans obtained are subject to compliance with financial covenants, namely clauses of Cross default, Negative Pledge and Assets Disposal's limits. Additionally, the loans obtained also require compliance with rations of Net Debt over EBITDA and financial autonomy. Compliance with financial covenants is regularly monitored by the Group and is measured by counterparties on an annual basis based on the Financial Statements as at 31 December. As at 31 December 2022, the Group is in compliance with financial covenants.
The Group presents lease liabilities which future payments, undiscounted and discounted amounts presented in the financial position, are detailed as follows:
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Due within 1 year | 33,738,178 | 30,509,095 |
| Due between 1 to 5 years | 64,061,159 | 57,857,045 |
| Over 5 years | 41,692,362 | 38,556,339 |
| Total undiscounted lease liabilities | 139,491,699 | 126,922,479 |
| Current | 30,384,677 | 27,613,430 |
| Non-current | 95,491,822 | 86,807,498 |
| Lease liabilities included in the statement of financial position | 125,876,499 | 114,420,928 |

The amounts recognised in the income statement are detailed as follows:
| 30.09.2022 | 30.09.2023 | |
|---|---|---|
| Lease liabilities interests (note 25) | 2,409,098 | 2,638,493 |
| Variable payments not included in the measurament of the lease liability | 1,559,168 | 1,372,762 |
The amounts recognised in the Cash flow statement are as follows:
| 30.09.2022 | 30.09.2023 | |
|---|---|---|
| Total of lease payments | (25,272,935) | (27,684,142) |
The movement in the rights of use underlying these lease liabilities can be analysed in note 4.
The reconciliation of changes in the responsibilities of financing activities as at 31 December 2022 and 30 September 2023, is detailed as follows:
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Opening Balance | 201,119,450 | 195,954,666 |
| Movements without cash | 44,304,863 | 18,373,997 |
| Contract changes | 40,529,793 | 13,443,375 |
| IFRS 16 Interests | 3,124,941 | 2,532,184 |
| Others | 650,129 | 2,398,438 |
| Loans: | ||
| Inflow | 51,533 | 34,780,874 |
| Outflow | (15,812,839) | (15,935,400) |
| Lease liabilities: | ||
| Outflow | (33,708,342) | (27,684,142) |
| Closing balance | 195,954,666 | 205,489,995 |
The amounts of payments and receivables from loans obtained in the period related to the commercial paper and cash-pooling programs are reported on a net basis, in accordance with paragraph 22 of IAS 7 - Statement of Cash Flows.
For the year ended on 31 December 2022 and the nine-months period ended 30 September 2023 in order to face legal proceedings and other liabilities arising from past events the Group recognised provisions, which showed the following movement:
| 31.12.2022 | |||||||
|---|---|---|---|---|---|---|---|
| Group | Opening balance |
Increases | Reversals | Utilisations | Transfers | Regularisations | Closing balance |
| Litigations | 2,834,799 | 1,516,656 | (1,304,899) | (114,458) | 213,598 | — | 3,145,696 |
| Onerous | — | 453,598 | — | (293,450) | — | — | 160,148 |
| contracts Other provisions |
7,314,082 | 3,894,875 | (4,819,453) | (155,924) | (213,598) | — | 6,019,982 |
| Commitments provisions |
314,163 | 39,865 | (229,571) | — | — | — | 124,457 |
| Sub-total - caption "Provisions (increases)/ reversals" |
10,463,043 | 5,904,994 | (6,353,923) | (563,832) | — | — | 9,450,283 |
| Investments in subsidiary and associated companies |
— | 168,972 | — | — | — | — | 168,972 |
| Restructuring | 1,455,737 | 145,993 | (50,000) | — | (1,250,000) | (102,344) | 199,386 |
| Other provisions | 2,760,741 | 158,488 | — | (105,603) | — | — | 2,813,626 |
| 14,679,520 | 6,378,447 | (6,403,923) | (669,435) | (1,250,000) | (102,344) | 12,632,267 |
| 30.9.2023 | ||||||
|---|---|---|---|---|---|---|
| Group | Opening balance |
Increases | Reversals | Utilisations | Transfers | Closing balance |
| Litigations | 3,145,696 | 514,026 | (586,810) | (109,910) | (9,082) | 2,953,922 |
| Onerous contracts | 160,148 | — | (75,162) | (84,986) | — | — |
| Other provisions | 6,019,978 | 1,202,235 | (39,425) | (401,152) | 9,082 | 6,790,718 |
| Commitments provisions | 124,456 | 45,198 | (40,326) | — | — | 129,328 |
| Sub-total - caption "Provisions (increases)/reversals" |
9,450,279 | 1,761,459 | (741,723) | (596,047) | — | 9,873,968 |
| Investments in subsidiary and associated companies |
168,972 | 6,480 | — | (175,452) | — | — |
| Restructuring | 199,385 | — | — | — | — | 199,385 |
| Other provisions | 2,813,629 | 16,084 | — | — | — | 2,829,713 |
| 12,632,265 | 1,784,023 | (741,723) | (771,499) | — | 12,903,067 |
The net amount between increases and reversals of provisions was recorded in the consolidated income statement under the caption Provisions, net and amounted to 2,596,850 Euros as at 30 September 2022 and 1,019,736 Euros as at 30 September 2023.
A provision should only be used for expenditures for which the provision was originally recognised, so the Group reverse the provision when it is no longer probable that an outflow of resources that incorporate future economic benefits will be necessary to settle the obligation.
The provisions for litigations were set up to face the liabilities resulting from lawsuits brought against the Group and are estimated based on information from their lawyers as well as on the termination of the mentioned lawsuits. The final amount and the timing of the outflows regarding the provision for litigations depend on the outcome of the respective proceedings.

The reversal of the provision for litigations, in the amount of (1,304,899) Euros as at 31 December 2022 and (586,810) Euros as at 30 September 2023, essentially results from lawsuits whose decision, which was made known in the course of 2022 or 2023, respectively, proved to be favourable to the Group, or, not being favourable, resulted in the condemnation to pay amounts that proved to be lower than the estimated amounts (and reflected in this provision caption).
As at 31 December 2022, the amount of 3,780,356 Euros provisioned in previous years to cover possible contingencies related to labour litigation actions not included in the current court proceedings, related to remuneration differences that could be claimed by workers, was fully reversed, as it is understood that the probability of outflows associated with these contingencies is currently remote.
As at 30 September 2023, a provision is recognised in CTT Expresso branch in Spain to face the notification issued by the Spanish National Commission on Markets and Competition. This process was originated during the year 2016, based on the alleged contrary action to article 1 of the Law 15/2017 ("Law on Competition Defense") and article 101º of the Treaty on the Functioning of the European Union ("TFUE"). This notification amounted to 3,148,845 Euros and, in previous years, has already been subject of an appeal to the Spanish Audiencia Nacional (National High Court). Regarding this matter, CTT Expresso branch in Spain submitted a formal request to the coercive measure suspension, and the request was accepted under the condition of a guarantee presentation – a procedure that was duly and timely adopted. During 2022, the Spanish Audiencia Nacional dismissed the appeal and ratified the fine of 3,148,845 Euros plus final and unappealable costs. Regarding this subject, the provision booked in previous years, which amounted to 1,400,000 Euros, was increased by 1,800,000 Euros, amounting at 31 December 2022, the amount of 3,200,000 Euros and results from the evaluation carried out by the Group's legal advisors. As at 30 September 2023, no relevant developments had occurred, with the provision remaining in the amount of 3,200,000 Euros.
The amount provisioned in 321 Crédito amounting to 907,150 Euros as at 30 September 2023 (907,030 Euros at 31 December 2022) mainly results from the management assessment regarding the possibility of materialising tax contingencies and other processes.
As at 30 September 2023, in addition to the previously mentioned situations, this caption also includes:
Commitments provisions refer to provisions for indirect credit, amounting to 129,328 Euros in the period ended 30 September 2023 (31 December 2022: 124,457 Euros).

In June 2021, CTT approved an HR optimisation programme that included the launch of a Voluntary Leave Programme based on the conclusion of Suspension or Pre-Retirement Agreements. As at 31 December 2022, regarding the new agreements performed during 2022, an amount of 1,250,000 Euros was transferred to the caption employee benefits in the statement of financial position. As at 30 September 2023, there were no changes to the mentioned caption.
As at 31 December 2022 and 30 September 2023, the Group has provided bank guarantees to third parties as follows:
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Autoridade Tributária e Aduaneira (Portuguese Tax and Customs Authority) | 4,389,246 | 4,339,246 |
| Contencioso Administrativo da Audiência Nacional (National Audience Administrative Litigation) and CNMC - Comission Nacional de los Mercados y la Competencia - Espanha (National Commission on Markets and Competition - Spain) |
3,148,845 | 3,148,845 |
| PLANINOVA - Soc. Imobiliária, S.A. (Real estate company) | 2,033,582 | 2,033,582 |
| LandSearch, Compra e Venda de Imóveis (Real estate company) | 1,792,886 | 1,792,886 |
| Fidelidade, Multicare, Cares - (Glintt BPO) | 1,022,834 | 1,500,000 |
| MARATHON (Closed investment fund) | 810,435 | 810,435 |
| AMBIMOBILIÁRIA- INVESTIMENTOS E NEGÓCIOS, S.A. (Real estate company) | 480,000 | 480,000 |
| Courts | 339,230 | 339,230 |
| EUROGOLD (Real estate company) | 318,299 | 318,299 |
| CIVILRIA (Real estate company) | 224,305 | 224,305 |
| Garantia KTP Packaging Solutions (Packaging Solutions Supplier) | — | 211,740 |
| TRANSPORTES BERNARDO MARQUES , S.A. | 220,320 | 220,320 |
| TIP - Transportes Intermodais do Porto, ACE (Oporto intermodal transport) | 150,000 | 150,000 |
| Via Direta | 150,000 | 150,000 |
| Municipalities | 118,658 | 74,998 |
| EPAL - Empresa Portuguesa de Águas Livres (Multi-municipal System of Water Supply and Sanitation of the Lisbon Area) |
68,895 | 68,895 |
| INCM - Imprensa Nacional da Casa da Moeda (Portuguese Mint and Official Printing Office) | 68,386 | 68,386 |
| ANA - Aeroportos de Portugal (Airports of Portugal) | 34,000 | 34,000 |
| GNB Companhia de seguros vida SA (Insurance company) | 25,000 | — |
| Águas do Norte (Water Supply of the Northern Region) | 23,804 | 23,804 |
| Instituto de Gestão Financeira Segurança Social (Social Security Financial Management Institute) |
21,557 | 21,557 |
| EMEL, S.A. (Municipal company managing parking in Lisbon) | 19,384 | 19,384 |
| Serviços Intermunicipalizados Loures e Odivelas (Inter-municipal Services of Water Supply and Sanitation of the Loures and Odivelas Areas) |
17,000 | 17,000 |
| Direção Geral do Tesouro e Finanças (Directorate General of Treasury and Finance) | 16,867 | 16,867 |
| Alegro Alfragide | — | 16,837 |
| Portugal Telecom, S.A. (Telecommunication Company) | 16,658 | 16,658 |
| Refer (Public service for the management of the national railway network infrastructure) | 16,460 | 16,460 |
| Other entities | 16,144 | 16,144 |
| SMAS de Sintra (Services of Water Supply and Sanitation of the city of Sintra) | 15,889 | 15,889 |
| Repsol (Oil and Gas Company) | 15,000 | 15,000 |
| DOLCE VITA TEJO (Real State Company) | 13,832 | 13,832 |
| Águas do Porto, E.M (Services of Water Supply and Sanitation of the city of Porto) | 10,720 | 10,720 |
| ADRA - Águas da Região de Aveiro (Services of Water Supply and Sanitation of the city of Aveiro) |
10,475 | 10,475 |
| SMAS Torres Vedras (Services of Water Supply and Sanitation of the city of Torres Vedras) | 9,910 | 9,910 |
| ACT Autoridade Condições Trabalho (Authority for Working Conditions) | 9,160 | 9,160 |
| Consejeria Salud ( Local Health Service/Spain) | 4,116 | 4,116 |
| 15,635,616 | 16,218,980 |

As at 30 September 2023, the bank guarantees provided in favour of "Autoridade Tributária e Aduaneira" (Portuguese Tax and Customs Authority), in a global amount of 4,339,246 Euros, were essentially provided for the suspension of tax enforcement proceedings.
According to the terms of some lease contracts of the buildings occupied by the Company's services, the Portuguese State ceased to hold the majority of the share capital of CTT, bank guarantees on first demand had to be provided. These guarantees amount to 3,826,468 Euros as at 31 December 2022 and 30 September 2023.
CTT provided a bank guaranty, on behalf of CTT Expresso branch in Spain, to the Sixth Section of the National Audience Administrative Litigation and to the Spanish National Commission on Markets and Competition ("Comisión Nacional de los Mercados y la Competencia") in the amount of 3,148,845 Euros, regarding the legal proceedings of CTT Expresso branch in Spain with the National Audience in Spain.
As at 31 December 2022 and 30 September 2023, the Group subscribed promissory notes amounting to approximately 44.4 thousand Euros and 43.8 thousand Euros, respectively, intended to secure complete and timely compliance with a loan contract.
The Group engaged guarantee insurances in the total amount of 5,781,531 Euros(31 December 2022: 5,444,387 Euros), with the purpose of guaranteeing the fulfilment of contractual obligations assumed by third parties.
In addition, the Group also assumed commitments relating to real estate rents under lease contracts and rents for other leases.
The Group contractual commitments related to Tangible fixed assets and Intangible assets are detailed respectively in Notes 4 and 5.
As at 31 December 2022 and 30 September 2023, the caption "Accounts payable" showed the following composition:
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Current | ||
| Advances from customers | 2,175,341 | 2,015,942 |
| CNP money orders | — | 98,572,894 |
| Suppliers | 97,417,126 | 93,475,540 |
| Invoices pending confirmation | 12,194,096 | 11,718,237 |
| Fixed assets suppliers | 4,900,077 | 1,605,219 |
| Invoices pending confirmation (fixed assets) | 6,495,524 | 2,038,202 |
| Values collected on behalf of third parties | 10,069,404 | 20,459,559 |
| Postal financial services | 360,890,497 | 92,780,216 |
| Deposits | 676,504 | 705,531 |
| Charges | 14,844,784 | 14,977,764 |
| Compensations | 1,105,808 | 1,103,192 |
| Postal operators - amounts to be settled | 680,423 | 921,279 |
| Amounts to be settled to third parties | 1,659,136 | 613,604 |
| Amounts to be settled in stores | 3,012,730 | 1,513,790 |
| Other accounts payable | 9,090,299 | 6,122,101 |
| 525,211,751 | 348,623,071 |
The amount of CNP money orders refers to the money orders received from the National Pensions Center (CNP), whose payment date to the corresponding pensioners will occur in the month after the closing of the period. The absence of a balance verified on 31 December 2022 is related to the fact that the IGFSS advance for the settlement of CNP money orders only occurred in the first days of January 2023.
This caption records mainly the amounts collected related to taxes, insurance, savings certificates and other money orders, whose settlement date should occur in the month following the end of the period. The decrease in this caption is explained mainly by a higher balance at the end of 2022, due to a significant flow in the subscription of savings certificates by consumers, driven by the increase in Euribor rates, and the consequent impact on the profitability of this product of investment.
This caption showed the following composition:
| 31.12.2022 | 30.09.2023 |
|---|---|
| 445,226,206 | 373,665,453 |
| 445,226,206 | 373,665,453 |
| 351,654 | 313,990 |
| 351,654 | 313,990 |
| 445,577,860 | 373,979,442 |

As at 31 December 2022 and 30 September 2023, the Debt securities issued are analysed as follows:
| 31.12.2022 | ||||||||
|---|---|---|---|---|---|---|---|---|
| Issue | Issue date | Maturity date | Remuneration | Nominal value | Book value | |||
| Ulisses Finance No.1 – Class B | July 2017 | March 2033 | Euribor 1M + 160 bps | 4,233,007 | 4,237,732 | |||
| Ulisses Finance No.1 – Class C | July 2017 | March 2033 | Euribor 1M + 375 bps | 7,100,000 | 7,113,012 | |||
| Ulisses Finance No.2 – Class A | September 2021 | September 2038 | Euribor 1M + 70 bps | 189,826,075 | 191,350,779 | |||
| Ulisses Finance No.2 – Class B | September 2021 | September 2038 | Euribor 1M + 80 bps | 9,318,904 | 9,315,433 | |||
| Ulisses Finance No.2 – Class C | September 2021 | September 2038 | Euribor 1M + 135 bps | 18,637,808 | 18,633,429 | |||
| Ulisses Finance No.2 – Class D | September 2021 | September 2038 | Euribor 1M + 285 bps | 10,530,362 | 10,531,837 | |||
| Ulisses Finance No.2 – Class E | September 2021 | September 2038 | Euribor 1M + 368 bps | 3,447,995 | 3,449,193 | |||
| Ulisses Finance No.2 – Class F | September 2021 | September 2038 | Euribor 1M + 549 bps | 1,211,458 | 1,212,427 | |||
| Ulisses Finance No.2 – Class G | September 2021 | September 2038 | Euribor 1M + 500 bps | 375,000 | 375,254 | |||
| Ulisses Finance No.3 - Class A | June 2022 | June 2039 | Euribor 1M + 90 bps | 168,000,000 | 167,808,294 | |||
| Ulisses Finance No.3 - Class B | June 2022 | June 2039 | Euribor 1M + 200 bps | 8,000,000 | 7,828,704 | |||
| Ulisses Finance No.3 - Class C | June 2022 | June 2039 | Euribor 1M + 370 bps | 12,000,000 | 11,741,334 | |||
| Ulisses Finance No.3 - Class D | June 2022 | June 2039 | Euribor 1M + 525 bps | 6,000,000 | 5,665,908 | |||
| Ulisses Finance No.3 - Class E | June 2022 | June 2039 | Euribor 1M + 650 bps | 5,000,000 | 4,758,885 | |||
| Ulisses Finance No.3 - Class F | June 2022 | June 2039 | Euribor 1M + 850 bps | 1,000,000 | 965,514 | |||
| Ulisses Finance No.3 - Class G | June 2022 | June 2039 | Euribor 1M + 785 bps | 600,000 | 590,125 | |||
| 445,280,609 | 445,577,860 |
| 30.09.2023 | |||||||
|---|---|---|---|---|---|---|---|
| Issue | Issue date | Maturity date | Remuneration | Nominal value | Book value | ||
| Ulisses Finance No.2 – Class A | September 2021 September 2038 | Euribor 1M + 70 bps | 151,607,982 | 152,729,134 | |||
| Ulisses Finance No.2 – Class B | September 2021 September 2038 | Euribor 1M + 80 bps | 7,442,709 | 7,441,445 | |||
| Ulisses Finance No.2 – Class C | September 2021 September 2038 | Euribor 1M + 135 bps | 14,885,418 | 14,884,255 | |||
| Ulisses Finance No.2 – Class D | September 2021 September 2038 | Euribor 1M + 285 bps | 8,410,261 | 8,411,707 | |||
| Ulisses Finance No.2 – Class E | September 2021 September 2038 | Euribor 1M + 368 bps | 2,753,802 | 2,754,657 | |||
| Ulisses Finance No.2 – Class F | September 2021 September 2038 | Euribor 1M + 549 bps | 967,552 | 968,144 | |||
| Ulisses Finance No.3 - Class A | June 2022 | June 2039 | Euribor 1M + 90 bps | 157,606,345 | 157,494,737 | ||
| Ulisses Finance No.3 - Class B | June 2022 | June 2039 | Euribor 1M + 200 bps | 7,505,064 | 7,387,280 | ||
| Ulisses Finance No.3 - Class C | June 2022 | June 2039 | Euribor 1M + 370 bps | 11,257,596 | 11,079,386 | ||
| Ulisses Finance No.3 - Class D | June 2022 | June 2039 | Euribor 1M + 525 bps | 5,628,798 | 5,397,716 | ||
| Ulisses Finance No.3 - Class E | June 2022 | June 2039 | Euribor 1M + 650 bps | 4,690,665 | 4,523,823 | ||
| Ulisses Finance No.3 - Class F | June 2022 | June 2039 | Euribor 1M + 850 bps | 938,133 | 907,158 | ||
| 373,694,326 | 373,979,442 |
During the year ended on 31 December 2022 and the nine-months period ended 30 September 2023, the movement of this item is as follows:
| Opening balance |
Issues | Repayments | Other movements |
Closing balance |
|
|---|---|---|---|---|---|
| Ulisses Finance No.1 | 24,532,237 | — | (13,188,001) | 6,508 | 11,350,744 |
| Ulisses Finance No.2 | 253,263,517 | — | (17,927,399) | (467,765) 234,868,353 | |
| Ulisses Finance No.3 | — | 201,500,000 | (2,699,000) | 557,764 199,358,764 | |
| 277,795,753 | 201,500,000 | (33,814,400) | 96,507 445,577,860 |

| 30.09.2023 | |||||
|---|---|---|---|---|---|
| Opening balance |
Issues | Repayments | Other movements |
Closing balance |
|
| Ulisses Finance No.1 | 11,350,743 | — | (11,333,007) | (17,736) | — |
| Ulisses Finance No.2 | 234,868,352 | — | (47,279,876) | (399,134) 187,189,342 | |
| Ulisses Finance No.3 | 199,358,764 | — | (12,973,399) | 404,735 186,790,100 | |
| 445,577,860 | — | (71,586,282) | (12,136) 373,979,442 |
In 31 December 2022, the movements booked in "Issues" is related to the issuance of a new credit securitisation operation called Ulisses Finance nº 3, carried out through 321 Crédito.
The credit securitisation operation Ulisses No1, originated by 321 Crédito in 2017, included a consumer credit portfolio amounting to 141.2 million euros. The operation included a clean-up call option clause that could be exercised by the originator when the securitised portfolio dropped by 10% of the initial amount, i.e., 14.1 million euros. This occurred after the IPD ("interest payment date") of June 2023, with the clean-up call being exercised at the IPD of July 2023, with the Company reacquiring the entire securitised portfolio, closing the operation, during the nine-months period ended 30 September 2023.
The scheduling by maturity regarding this caption is as follows:
| 31.12.2022 | |||||||
|---|---|---|---|---|---|---|---|
| Current | |||||||
| Due within 3 months |
Over 3 months and less than 1 year |
Total | Over 1 year and less than 3 years |
Over 3 years |
Total | Total | |
| Securitisations 351,654 | — | 351,654 | — 445,226,206 | 445,226,206 | 445,577,860 | ||
| 351,654 | — | 351,654 | — 445,226,206 | 445,226,206 | 445,577,860 |
| 30.09.2023 | |||||||
|---|---|---|---|---|---|---|---|
| Current | |||||||
| Due within 3 months |
Over 3 months and less than 1 year |
Total | Over 1 year and less than 3 years |
Over 3 years |
Total | Total | |
| Securitisations 313,990 | — | 313,990 | — 373,665,453 | 373,665,453 | 373,979,442 | ||
| 313,990 | — | 313,990 | — 373,665,453 | 373,665,453 | 373,979,442 |
This private securitisation operation was issued in November 2019 by Tagus, Sociedade de Titularização de Créditos, S.A., it included a Consumer Credit portfolio originated by 321 Crédito. The operation was set up with the collaboration of Sociedade de Advogados PLMJ. The operation's structure includes a Tranche A and a Tranche B in the notes issued, both of which are fully owned by the Group.

This operation includes an optional early amortisation clause that allows the Issuer to redeem the Notes of all Classes issued, when the residual value of the credits represents 10% or less of the value of the Credit Portfolio on the date of setting up the securitisation operation.
The underlying assets of Chaves Funding No.8 operation were not derecognised from the Statement of Financial Position, as the Group substantially maintained the risks and benefits associated with their holding.
This securitisation operation was created in September 2021 and issued by Tagus - Sociedade de Titularização de Créditos, S.A. and corresponds to a public credit securitisation programme (Ulisses) with the Ulisses Finance No.2 operation being placed on the market. The operation was set up with the collaboration of Sociedade de Advogados PLMJ and Banco Deutsche Bank, and included a consumer credit portfolio originated by 321 Crédito, whose initial total amount was 250,000 thousand euros, to be maintained over the 12 months of revolving period.
The structure of the transaction includes six collateralised Tranches from A to F and additionally tranches G and Z. All tranches are dispersed in the capital market, with the exception of class Z, whose initial value was 1.5 million euros.
This operation obtained ratings from DBRS and Moody's for the tranches placed on the market, that is, Tranches A to G.
The Ulisses Finance No.2 operation has the characteristics of STS (simple, transparent and standardised) and SRT (significant risk transfer).
For the purposes of calculating the capital ratio, as the Ulisses Finance No.2 operation complies with article 244.1 (b) of European Regulation 575/2013 (full capital deduct approached), the company reduced its "Risk Weight Assets" with regard to the contracts securitised within the scope of this operation.
The operation has incorporated an interest rate cap, an interest rate risk mitigation mechanism for the operation and its investors, including the Group, but which was not contracted directly by the Group, but by the issuer. of the securitisation operation (Tagus – STC, S.A.).
The underlying assets of the Ulisses Finance No.2 operation were not derecognised from the Consolidated Statement of Financial Position, as the Group substantially maintained the risks and benefits associated with their holding.
The Next Funding No.1 operation, issued by Tagus – STC, SA in April 2021 and in which Banco CTT is a single investor, has as its underlying asset the credit card balances originated by the Universo credit card issued by Sonae Financial Services. Additionally, Banco CTT grants the operation an overdraft facility (Liquidity Facility) with the sole purpose of acquiring receivables (credit card balances) between the interest payment dates. On each interest payment date (IPD) the balance of the Liquidity Facility will be settled by converting it into the note amount.
In the consolidated accounts, taking into account the conditions set out in IFRS 10 (Consolidated Financial Statements), the securitisation operation is consolidated, insofar as the Group substantially holds the risks and benefits associated with the underlying assets and is able to affect these same risks and benefits.

This securitisation operation was created in June 2022 and issued by Tagus - Sociedade de Titularização de Créditos, S.A. and corresponds to a public credit securitisation programme (Ulisses) with the Ulisses Finance No.3 operation being placed on the market. The operation was set up with the collaboration of "Sociedade de Advogados PLMJ" and "Banco Deutsche Bank", and included a consumer credit portfolio originated by 321 Crédito, whose initial total amount was 200,000 thousand euros, to be maintained over the 12 months of revolving period.
The structure of the Transaction includes six collateralised Tranches from A to F and additionally tranches G and Z. All tranches are dispersed in the capital market, with the exception of class Z, whose initial value was 1.8 million euros.
This operation obtained ratings from DBRS and Moody's for the tranches placed on the market, that is, Tranches A to G.
The Ulisses Finance No.3 operation has the characteristics of STS (simple, transparent and standardised) and SRT (significant risk transfer).
For the purposes of calculating the capital ratio, as the Ulisses Finance No.3 operation complies with article 244.1 (b) of European Regulation 575/2013 (full capital deduct approached), the company reduced its "Risk Weight Assets" regarding to the contracts securitised within the scope of this operation.
The operation incorporates an interest rate swap, an interest rate risk mitigation mechanism for the operation and its investors, including the Group, but which was not contracted directly by the Group, but by the issuer. of the securitisation operation (Tagus – STC, S.A.).
The underlying assets of the Ulisses Finance No.3 operation were not derecognised from the Consolidated Statement of Financial Position, as the Group substantially maintained the risks and rewards associated with their holding.
Additionally, the Group, through 321 Crédito, maintained, as at 30 September 2023, the Fénix operation as the only live unrecognised securitisation operation. The Group's involvement in this operation is limited to providing servicing services.
As at 31 December 2022 and 30 September 2023, the composition of the caption Banking clients' deposits and other loans in the Group is as follows:
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Sight deposits | 1,608,322,164 | 1,385,046,875 |
| Term deposits | 184,027,482 | 963,251,965 |
| Savings deposits | 452,980,272 | 368,851,488 |
| 2,245,329,918 | 2,717,150,328 |
The above-mentioned amounts relate to Banco CTT clients' deposits. Savings deposits are deposits associated with current accounts and which allow the client to obtain a remuneration above the slight deposits, which can be mobilised at any time, with no subscription limit, and it is possible to schedule transfers from and for this account. These deposits are different from term deposits as they have a definite date of constitution and maturity, and the savings accounts are fully mobilisable without penalty on remuneration.

For the nine-months period ended 30 September 2023 the average rate of return on customer funds was 0.54% (31 December 2022: 0.02%).
As at 31 December 2022 and 30 September 2023, the residual maturity of banking client deposits and other loans, is detailed as follows:
| 31.12.2022 | ||||||
|---|---|---|---|---|---|---|
| No defined maturity |
Due within 3 months |
Over 3 months and less than 1 year |
Over 1 year and less than 3 years |
Over 3 years |
Total | |
| Sight deposits and saving accounts |
2,061,302,436 | — | — | — | — 2,061,302,436 | |
| Term deposits | — | 83,544,873 100,482,609 | — | — | 184,027,482 | |
| 2,061,302,436 83,544,873 100,482,609 | — | — 2,245,329,918 |
| 30.09.2023 | ||||||
|---|---|---|---|---|---|---|
| No defined maturity |
Due within 3 months |
Over 3 months and less than 1 year |
Over 1 year and less than 3 years |
Over 3 years |
Total | |
| Sight deposits and saving accounts |
1,753,898,363 | — | — | — | — 1,753,898,363 | |
| Term deposits | — 160,493,244 802,758,721 | — | — | 963,251,965 | ||
| 1,753,898,363 160,493,244 802,758,721 | — | — 2,717,150,328 |
As at 30 September 2023, the caption reflects the difference between the estimated income tax regarding the nine-months period ended 30 September 2023 and the amounts already paid regarding payments on account and additional payments on account.
During nine-months period ended 30 September 2022 and 30 September 2023, the composition of the caption Staff Costs was as follows:
| 30.09.2022 | 30.09.2023 | |
|---|---|---|
| Remuneration | 205,636,979 | 223,877,378 |
| Employee benefits | 6,571,333 | 5,913,170 |
| Indemnities | 1,078,488 | 801,015 |
| Social Security charges | 43,972,397 | 47,945,123 |
| Occupational accident and health insurance |
2,963,337 | 2,852,955 |
| Social welfare costs | 5,804,981 | 5,848,580 |
| Other staff costs | 105,287 | 121,858 |
| 266,132,801 | 287,360,078 |
The global increase in staff costs is essentially due to wage increases and the increase in the national minimum wage, in response to the current economic situation. Additionally, the growth in the average number of employees also contributed to this evolution, due to the growth in contact center activity and document management, as well as the increase in activity in Express and Parcels.

During the nine-months period ended 30 September 2022 and 30 September 2023, the fixed and variable remunerations attributed to the members of the statutory bodies of CTT, S.A., were:
| 30.09.2022 | |||||
|---|---|---|---|---|---|
| Board of Directors |
Audit Comittee | Remuneration Board |
General Meeting of Shareholders |
Total | |
| Short-term remuneration | |||||
| Fixed remuneration | 1,949,266 | 118,929 | 14,850 | 14,000 | 2,097,045 |
| Annual variable remuneration |
— | — | — | — | — |
| 1,949,266 | 118,929 | 14,850 | 14,000 | 2,097,045 | |
| Long-term remuneration | |||||
| Defined contribution plan RSP |
148,275 | — | — | — | 148,275 |
| Long-term variable remuneration |
1,086,429 | — | — | — | 1,086,429 |
| 1,234,704 | — | — | — | 1,234,704 | |
| 3,183,970 | 118,929 | 14,850 | 14,000 | 3,331,749 |
| 30.09.2023 | ||||||
|---|---|---|---|---|---|---|
| Board of Directors |
Audit Comittee | Remuneration Board |
General Meeting of Shareholders |
Total | ||
| Short-term remuneration | ||||||
| Fixed remuneration | 1,766,179 | 122,762 | 30,850 | 14,000 | 1,933,791 | |
| Annual variable remuneration |
— | — | — | — | — | |
| 1,766,179 | 122,762 | 30,850 | 14,000 | 1,933,791 | ||
| Long-term remuneration | ||||||
| Defined contribution plan RSP |
138,192 | — | — | — | 138,192 | |
| Long-term variable remuneration |
— | — | — | — | — | |
| 138,192 | — | — | — | 138,192 | ||
| 1,904,371 | 122,762 | 30,850 | 14,000 | 2,071,983 |
Long-term variable remuneration ("LTVR")
The Long-term variable remuneration model for the 2020/2022 term of office was based on the participation of the executive Directors in the Options Plan, which is set out in the remuneration policy proposal approved by the Annual General Meeting of 21 April 2021 and based on the proposal of the Remuneration Committee.
Similarly, the Board of Directors put in place a Options Plan programme addressed to CTT's top management, using the same terms of the programme approved for the governing bodies members.
The Options Plan mentioned provide the following main rules applicable to the allocation and exercise of the options and the financial settlement, and delivery and retention of the shares within the LTVR:
according to the table forward, the date of attribution corresponding to the date of the referred plan's approval at the General Meeting;
c. The Options Plan sets five tranches of options that differ only by their different exercise price or strike price, as shown in the table below:
| Number of options - per participant | ||||
|---|---|---|---|---|
| Tranche | CEO | CFO | Other executive administrators |
Exercise Price or Strike Price |
| 1 | 700,000 | 400,000 | 300,000 € | 3.00 |
| 2 | 700,000 | 400,000 | 300,000 € | 5.00 |
| 3 | 700,000 | 400,000 | 300,000 € | 7.50 |
| 4 | 700,000 | 400,000 | 300,000 € | 10.00 |
| 5 | 700,000 | 400,000 | 300,000 € | 12.50 |
In the case of the Top Management, the Board of Directors approved the attribution of a global number of 1,200,000 options, subject to the conditions defined for the governing bodies.
No. of Shares = No. of Options Exercised x [(Share Price - Exercise Price (Strike Price)) / Share Price)]
Thus, subject to the eligibility conditions and the retention mechanism referred below, each participant is entitled to receive the total number of CTT shares resulting from the sum of the number of shares due for each tranche, calculated according to the referred formula.
Management, the 50% of the LTVR settled on this date will be settled through the physical delivery of CTT shares;
On the grant date, the fair value of the options granted was determined through a study carried out by an independent entity on the grant date. The model used for the valuation of the stock plan was the Monte Carlo simulation model.
For the cash-settlement component, the the liability amount is updated at the end of each reporting period, depending on the number of shares or share options awarded and their fair value at the reporting date, based on a study carried out by an independent entity. The liability amount determined in the study on 31 December 2022 amounted to 179,583 Euros, which led to the reversal of an amount of 231,847 Euros in the staff costs caption in the period of 2022.
In the period ended 31 December 2022, the amount recognised in staff costs amounted to 1,388,153 Euros, of which (231,847) Euros corresponds to the cash settlement component and 1,620,000 Euros corresponds to the equity instrument settlement component (Note 15).
Taking into account the end of the three-year term of office 2020/2022, the Remuneration Committee, in accordance with the Options Plan, has determined, on 1 January 2023, the number of shares to be attributed to each participant as LTVR (which attribution and settlement being subject to the rules set out in the Options Plan, described above). This determination was made through a study carried out by an independent entity.
For this purpose, the Share Price was calculated, based on the criteria described above, with the value of 3.168647 Euros was set as the value of the share for the purposes of the final calculation of the shares to be attributed.
In accordance with the Options Plan, the Remuneration Committee determined that the Strike Prices shown in the table above should be adjusted to the distribution of dividends during 2021 and 2022, in accordance with the following formula:
Adjusted Strike Price = Previous Strike Price - shareholder remuneration per Company share x (1 - % of treasury shares of the Company)
According to the formula above, the adjusted Strike Prices corresponding to each tranche were updated in accordance with the table below:
| Tranche | Number of options - per participant | |||
|---|---|---|---|---|
| CEO | CFO | Other executive administrators |
Exercise Price or Strike Price |
|
| 1 | 700,000 | 400,000 | 300,000 € | 2.799139 |
| 2 | 700,000 | 400,000 | 300,000 € | 4.799139 |
| 3 | 700,000 | 400,000 | 300,000 € | 7.799139 |
| 4 | 700,000 | 400,000 | 300,000 € | 9.799139 |
| 5 | 700,000 | 400,000 | 300,000 € | 12.299139 |
In accordance with the conditions of the Options Plan, and taking the Share Price of 3,168647 Euros mentioned above as a reference, only the Exercise Price (Strike Price) of the first tranche was taken into account, since the Share Price did not reach the Exercise Price (Strike Price) of the second tranche. Thus, the following formula was applied to determine the number of shares:
(Share Price – Strike Price) / Share Price = (3,168647 - 2,799139) / 3,168647 = 0.116614
Considering the above, each option was entitled to the attribution of 0.116614 shares which, multiplied by the number of options attributed to each participant, gave rise to the attribution of the following number of shares to each participant by way of LTVR:
| Participant | CEO | CFO | Other executive directors (three members) |
Total |
|---|---|---|---|---|
| Shares | 81,629 | 46,645 | 104,949 | 233,226 |
In the case of Top Management, a total of 127,103 shares to be awarded were calculated.
Providing for the Option Plan, in the case of the Board of Directors, the financial settlement of 25% of the shares attributed (cash settlement) and the physical settlement of 75% of the same (equity settlement), 50% of the shares attributed as LTVR were settled on the fifth trading day immediately after the annual general meeting of the Company that approved the accounts for the 2022 financial year, held on 10 April 2023, half through financial settlement in cash and the other half through of physical settlement through the delivery of CTT shares to participants. In the case of top management, 50% of the shares awarded were paid through physical settlement on the same date. The remaining 50% of the allocated shares are subject to the deferral and retention mechanisms explained above.
As of 30 September 2023, and considering that the plan options were exercised on 1 January 2023, there was no change in the fair value of the cash settlement component, proceeding to the payment of the amount and consequent settlement of liabilities on 20 April 2023. In the case of the physical settlement component, considering that this was fully recognised in 2021 and 2022, with reference to 30 September 2023, an amount of 1,155,000 Euros was derecognised in the caption "Reserves" in equity, corresponding to the proportional amount of the physical liquidation that occurred (note 15). This amount was derecognised against to the amount of the own shares delivered within the scope of this operation. The difference in the amount of 705,463 Euros, was recognised under the caption "Other changes in equity" (Note 15), pursuant to the provisions of the IFRS.
In the period ended 31 December 2021, the amount of 1,447,419 Euros was recognised as an estimated annual variable remuneration for members of the Governing Bodies. In 2022, the determination of the final amount to be settled was carried out, with 50% of the amount having already been settled, as stipulated in the Remuneration Regulation.

In the period ended 31 December 2022, the amount of 1,492,467 Euros was recognised as an estimated annual variable remuneration for members of the Governing Bodies. In 2023, the determination of the final amount to be settled was carried out, with 50% of the amount having already been settled, as stipulated in the Remuneration Regulation.
For the nine-months period ended 30 September 2023, the caption Staff costs includes the amount of 699,019 Euros related to expenses with workers' representative bodies.
For nine-months period ended 30 September 2023, the average number of staff of the Group was 13,155 (12,638 employees for the period ended 30 September 2022 ).
For the nine-months period ended 30 September 2022 and 30 September 2023, the caption Interest Expenses had the following detail:
| 30.09.2022 | 30.09.2023 | |
|---|---|---|
| Interest expenses | ||
| Bank loans | 1,155,614 | 3,813,508 |
| Lease liabilities | 2,409,098 | 2,638,493 |
| Other interest | 166,097 | 71,851 |
| Interest costs from employee benefits | 2,948,784 | 5,372,575 |
| Other interest costs | 252,261 | 390,709 |
| 6,931,854 | 12,287,136 |
The increase in interest expenses on bank loans is mainly due to the contracting of new loans (note 18) and the increase in interest rates, as a result of the current macroeconomic context. The increase in financial expenses with employee benefits is essentially due to the increase in the discount rate in the 2022 assessment.
During the nine-months period ended 30 September 2022 and 30 September 2023, the caption Interest income was detailed as follows:
| 30.09.2022 | 30.09.2023 | |
|---|---|---|
| Interest income | ||
| Deposits in credit institutions | 13,914 | 650,079 |
| Other supplementary income | — | 80 |
| 13,914 | 650,159 |
Companies with head office in Portugal are subject to tax on their profit through Corporate Income Tax ("IRC") at the normal tax rate of 21%, whilst the municipal tax is established at a maximum rate of 1.5% of taxable profit, and State surcharge is 3% of taxable profit between 1,500,000 Euros and 7,500,00 Euros, 5% of taxable profit between 7,500,000 and to 35,000,000 Euros and 9% of the taxable profit above 35,000,000 Euros. CTT – Expresso, S.A., Spain branch is subject to income taxes in Spain, through income tax (Impuesto sobre Sociedades - "IS") at a rate of 25%, and the subsidiary CORRE is subject to corporate income tax in Mozambique ("IRPC") at a rate of 32%.
Corporate income tax is levied on CTT and its subsidiaries CTT – Expresso, S.A., Payshop Portugal, S.A, CTT Contacto, S.A. and Banco CTT, S.A., 321 Crédito – Instituição Financeira de Crédito, S.A., CTT Soluções Empresariais, S.A., CTT IMO – Sociedade Imobiliária, S.A., NewSpring Services, S.A.,

MedSpring, S.A., CTT IMO Yield, S.A. and CTT Services, S.A. as a result of the option for the Special Regime for the Taxation of Groups of Companies ("RETGS") application. The remaining companies are taxed individually. The entity CTT IMO – Sociedade Imobiliária, S.A. joined the RETGS in the previous year and the entities NewSpring Services, S.A., MedSpring, S.A., CTT IMO Yield, S.A. and CTT Services, S.A. integrated the RETGS in this financial year.
For the nine-months period ended 30 September 2022 and 30 September 2023, the reconciliation between the nominal rate and the effective income tax rate was as follows:
| 30.09.2022 | 30.09.2023 | |
|---|---|---|
| Earnings before taxes (a) | 35,902,027 | 45,448,734 |
| Nominal tax rate | 21.0% | 21.0% |
| 7,539,426 | 9,544,234 | |
| Tax Benefits | (212,699) | (141,124) |
| Accounting capital gains/(losses) | (3,358) | (3,821) |
| Tax capital gains/(losses) | 1,677 | 1,910 |
| Provisions not considered in the calculation of deferred taxes | 119,179 | 41,148 |
| Impairment losses and reversals | 60,019 | (389,200) |
| Compensation for insurable events | 133,416 | 103,968 |
| Depreciation and car rental charges | 18,846 | 19,173 |
| Credits uncollectible | 36,937 | 201,489 |
| Difference between current and deferred tax rates | 112,937 | 51,040 |
| Fines, interest, compensatory interest and other charges | 10,171 | 60,668 |
| Other situations, net | 1,356,176 | 353,995 |
| Adjustments related with - autonomous taxation | 447,793 | 401,116 |
| Adjustments related with - undistributed variable remuneration | 6,531 | — |
| SIFIDE tax credit | (2,154,501) | (2,029,450) |
| Insuficiency / (Excess) estimated income tax | (994,973) | (272,571) |
| Subtotal (b) | 6,514,225 | 7,942,574 |
| (b)/(a) | 18.14% | 17.48% |
| Adjustments related with - Municipal Surcharge | 409,077 | 688,248 |
| Adjustments related with - State Surcharge | 696,833 | 1,319,279 |
| Income taxes for the period | 7,620,135 | 9,950,101 |
| Effective tax rate | 21.22% | 21.89% |
| Income taxes for the period | ||
| Current tax | 3,259,159 | 12,005,318 |
| Deferred tax | 7,510,450 | 246,804 |
| SIFIDE tax credit | (2,154,501) | (2,029,450) |
| Insuficiency / (Excess) estimated income tax | (994,973) | (272,571) |
| 7,620,135 | 9,950,101 |
For the nine-months period ended on 30 September 2022, the caption "SIFIDE Tax Credit" refers to the SIFIDE tax credit for the year 2021 (1,528,260 Euros) and the remaining is related to Banco CTT for the years 2020 and 2021. The caption Insufficient/(Excess) estimated income tax essentially books the income tax excess estimate for the year 2021, in the net amount of (748,577) Euros.
For the nine-months period ended on 30 September 2023, the caption "SIFIDE Tax Credit" refers, essentially, to the remaining amount of SIFIDE's tax credit relating to the years 2020 and 2021 (1,618,016 Euros), as well as an amount of 335,001 Euros and 76,433 Euros regarding the estimated amount of SIFIDE for Banco CTT and CTT Expresso, respectively, for the year 2022.

As at 31 December 2022 and 30 September 2023, the balance related to deferred tax assets and liabilities was composed as follows:
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Deferred tax assets | ||
| Employee benefits - healthcare | 53,302,302 52,534,824 | |
| Employee benefits - pension plan | 51,604 | 48,147 |
| Employee benefits - other long-term benefits | 5,090,460 | 5,083,334 |
| Impairment losses and provisions | 2,400,419 | 2,496,920 |
| Tax losses carried forward | 2,765,595 | 2,849,942 |
| Impairment losses in tangible fixed assets | 1,594,826 | 1,843,028 |
| Long-term variable remuneration (Board of diretors) | 1,049,729 | 816,443 |
| Land and buildings | 332,610 | 332,610 |
| Tangible assets' tax revaluation regime | 962,147 | 721,610 |
| Other | 273,917 | 329,495 |
| 67,823,608 67,056,354 | ||
| Deferred tax liabilities | ||
| Revaluation of tangible fixed assets before IFRS | 1,519,019 | 1,395,123 |
| Suspended capital gains | 631,893 | 612,281 |
| PPA Movements - New Spring Services | 387,300 | 311,524 |
| Fair value adjustments | 7,108,430 | 6,786,408 |
| Other | 200,835 | 192,289 |
| 9,847,476 | 9,297,625 |
The deferred tax asset related to Tangible assets tax revaluation regime was recognised following the Companies' accession to the regime established in Decree-Law no. 66/2016, of 3 November. In the year ended 30 September 2023 the deferred tax asset amounts to 721,610 Euros.
The deferred tax liability relating to "fair value adjustments" essentially refers to the deferred tax associated with the caption "Financial assets and liabilities at fair value through profit or loss".
As at 30 September 2023, the expected amount of deferred tax assets and liabilities to be settled within 12 months is 3.2 million Euros and 0.4 million Euros, respectively.
During the years ended 31 December 2022 and 30 September 2023, the movements which occurred under the deferred tax captions were as follows:
| 31.12.2022 | 30.09.2023 | |
|---|---|---|
| Deferred tax assets | ||
| Opening balances | 87,255,087 | 67,823,608 |
| Effect on net profit | ||
| Employee benefits - healthcare | (414,767) | (767,478) |
| Employee benefits - pension plan | (11,597) | (3,456) |
| Employee benefits - other long-term benefits | 359,712 | (7,125) |
| Impairment losses and provisions | (1,738,614) | 96,281 |
| Tax losses carried forward | 686,684 | 84,567 |
| Impairment losses in tangible fixed assets | 1,113,639 | 248,202 |
| Share plan | 594,329 | (233,286) |
| Land and buildings | (11,042) | — |
| Tangible assets' tax revaluation regime | (320,715) | (240,537) |
| Other | (89,819) | 55,578 |
| Effect on equity | ||
| Employee benefits - healthcare | (19,593,906) | — |
| Employee benefits - pension plan | (5,383) | — |
| Closing balance | 67,823,608 | 67,056,354 |
| 31.12.2022 | 30.09.2023 | |
| Deferred tax liabilities | ||
| Opening balances | 2,427,513 | 9,847,476 |
| Effect on net profit | ||
| Revaluation of tangible fixed assets before IFRS adoption |
(165,194) | (123,896) |
| Suspended capital gains | (26,149) | (19,612) |
| Non-current assets held for sale | (42,718) | — |
| PPA Movements - New Spring Services | (134,713) | (75,776) |
| Fair value adjustments | 7,108,430 | (322,021) |
| Other | 15,818 | 11,144 |
| Effect on equity | ||
| Other | 142,477 | (19,689) |
| Other effects | ||
| PPA Movements - New Spring Services | 522,013 | — |
| Closing balance | 9,847,476 | 9,297,625 |
During the year ended 31 December 2022 and in the nine-months period ended 30 September 2023, the tax losses carried forward are detailed as follows:
| 31.12.2022 | 30.09.2023 | ||||
|---|---|---|---|---|---|
| Group | Tax losses | Deferred tax assets |
Tax losses | Deferred tax assets |
|
| CTT – Expresso, S.A., branch in Spain | 77,006,639 | — | 76,708,276 | — | |
| CTT Expresso/Transporta | 13,133,872 | 2,758,113 | 12,661,386 | 2,658,891 | |
| CTT Soluções Empresariais/HCCM | — | — | 924,466 | 191,051 | |
| Total | 90,140,511 | 2,758,113 | 90,294,128 | 2,849,942 |
Regarding CTT – Expresso, S.A., branch in Spain, the tax losses of the years 2008, 2009 and 2011 may be reported in the next 15 years, the tax losses related to 2012, 2013 and 2014 may be carried forward in the next 18 years and the tax losses of the years 2015, 2016, 2017, 2018, 2019, 2020, 2021 and 2022 have no time limit for deduction. No deferred tax assets associated with CTT Expresso branch in Spain's tax losses were recognised, given its losses history.

Regarding to CTT Expresso/ Transporta, the tax losses presented refer to the losses of Transporta for the years 2014 and 2015 and 2017 and 2018, since in 2019 this company was incorporated into CTT Expresso, which may be reported in one or more subsequent tax periods, in accordance with the rules established in the income tax code. The recognition of deferred tax assets related to Transporta's tax losses is supported by the estimate of future taxable profits of CTT Expresso, based on the company's business plan.
It should be noted that, following the acquisition of Transporta, a request was made to maintain the tax losses that had been determined with reference to the periods of 2014 and 2015 (in the amounts of 4,536,810 Euros and 3,068,088 Euros), for which a favourable response was obtained from the Tax Authority during 2021.
It should be noted that, following the acquisition of HCCM – Outsourcing Investment, a request was made to maintain the tax losses that had been determined with reference to the periods from 2015 to 2020 (in the total amount of 1,300,311 Euros), in relation to which awaits a favourable response from the Tax and Customs Authority during the nine-months period ended 30 September 2023. Therefore, the related deferred tax asset was recorded. It should be noted that, as previously mentioned, HCCM – Outsourcing Investment was merged by incorporation into the entity CTT - Soluções Empresariais, with reference to 1 January 2022.
Law No. 24-D/2022, of December 30 – "OE 2023" – includes a rule, identified as promoting the principle of solidarity between financial years (logic of continuity of business cycles), which determines the end of time limit for reporting tax losses calculated in previous years.
Despite being a rule to be applied to financial years beginning on or after 1 January 2023, the calculation of deferred tax on 31 December 2022 regarding tax losses considered that rational.
In another sense, the percentage of the amount of deductible tax losses in each financial year is reduced from 70% to 65%, therefore it is expected that Companies will take longer to take advantage of the deduction of tax losses.
The sensitivity analysis performed allows us to conclude that a 1% reduction in the underlying rate of deferred tax would imply an increase in the income tax for the period of about 2.18 million Euros.
The Group recognises an estimate of the tax credit that was submitted for certification by the competent authority (ANI – Agência Nacional de Inovação) in the period to which the investments relate.
Regarding to R&D expenses incurred by the Group in the 2020 financial year, with the submission of the application, these amounted to approximately 5,304,741 Euros, with the Group estimated an income tax deduction of 3,850,195 Euros. As at 30 September 2023, the tax credit for the year 2020 is already fully deferred by the Certifying Commission (ANI).
Regarding R&D expenses incurred by the Group in the financial year of 2021, with the submission of the application, these amounted to 6,474,190 Euros, with the Group estimated an income tax deduction of 3,816,703 euros. As at 30 September 2023, the tax credit for the year 2020 is already fully deferred by the Certifying Commission (ANI).
Regarding R&D expenses incurred by the Group in the financial year of 2022, with the submission of the application, these amounted to 4,169,551 Euros, with the Group having the possibility of benefiting from a income tax deduction estimated at 1,648,062 euros.

Pursuant to the legislation in force in Portugal, income tax returns are subject to review and correction by the tax authorities for a period of four years (five years for Social Security), except when there have been tax losses, tax benefits have been received, or when inspections, claims or challenges are in progress, in which cases, depending on the circumstances, these years are extended or suspended. Therefore, CTT's income tax returns from 2019 and onwards may still be reviewed and corrected.
The Board of Directors believes that any corrections arising from reviews/inspections by the tax authorities of these income tax returns will not have a significant effect on the consolidated financial statements as at 30 September 2023.
The Regulation on Assessment and Control of transactions with CTT related parties defines related party as: qualified shareholder, manager, subsidiaries companies' managers or third party with any of these related through relevant commercial or personal interest (under the terms of IAS 24) and also subsidiaries, associates and joint ventures of CTT. It is considered that there is a "relevant commercial or personal interest" in relation to (i) close family members of the managers, subsidiaries companies' managers and qualified shareholders who, at each moment, have significant influence on CTT, as well as (ii) controlled entities (individually or jointly), either by management, subsidiaries companies' managers qualified shareholders or by the persons referred to in (i). For this purpose, "control" is considered to exist when an investor is exposed or holds rights in relation to variable results through its relationship with it and has the capacity to affect those results through the power it exercises over the investee. Additionally, "close family members" are: (i) the spouse or domestic partner and (ii) the children and dependents of the person and persons referred to in (i).
According to the Regulation, the significant transactions with related parties, as well as transactions that members of the Board of Directors of CTT and/or its subsidiaries conduct with CTT and/or its subsidiaries, must be previously approved by resolution of Board of Directors, preceded by a prior favourable opinion of Audit Committee, except when included in the normal company´s business and no special advantage is granted to the director directly or by an intermediary. Significant transaction is any transaction with a related party whose amount exceeds one million Euros, and / or carried out outside current activity scope of CTT and / or subsidiaries and / or outside market conditions.
The other related parties' transactions are approved by Executive Committee, to the extent of the related delegation of powers, and subject to subsequent examination by the Audit Committee.
For the nine-months period ended 30 September 2023 and 30 September 2022, the following transactions took place and the following balances existed with related parties:
| 30.09.2022 | ||||||
|---|---|---|---|---|---|---|
| Group | Accounts receivable |
Accounts payable |
Revenues | Costs | Dividends | Financial investments / Increase in share capital |
| Shareholders | — | — | — | — | 17,656,441 | — |
| Group companies | ||||||
| Associated companies | — | — | — | — | — | — |
| Jointly controlled | 195,784 | 207,905 | 353,236 | 263,305 | — | — |
| Members of the (Note 24) | ||||||
| Board of Directors | — | — | — | 1,949,266 | — | — |
| Audit Committee | — | — | — | 118,929 | — | — |
| Remuneration Committee |
— | — | — | 14,850 | — | — |
| General Meeting | — | — | — | 14,000 | — | — |
| 195,784 | 207,905 | 353,236 | 2,360,350 | 17,656,441 | — |
| 30.09.2023 | ||||||
|---|---|---|---|---|---|---|
| Group | Accounts receivable |
Accounts payable |
Revenues | Costs | Dividends | Financial investments / Increase in share capital |
| Shareholders | — | — | — | — | 17,817,109 | — |
| Group companies | ||||||
| Associated companies | — | — | — | — | — | — |
| Jointly controlled | 459,777 | 25,719 | 462,229 | 156,212 | — | — |
| Members of the (Note 24) | ||||||
| Board of Directors | — | — | — | 1,766,179 | — | — |
| Audit Committee | — | — | — | 122,762 | — | — |
| Remuneration Committee |
— | — | — | 30,850 | — | — |
| General Meeting | — | — | — | 14,000 | — | — |
| 459,777 | 25,719 | 462,229 | 2,090,003 | 17,817,109 | — |
In the context of transactions with related parties, no commitments were made, nor were any guarantees given or received.
No provision was recognised for doubtful debts or expenses recognised during the period in respect of bad or doubtful debts owed by related parties.
The remunerations attributed to the members of the statutory bodies of CTT, S.A. are disclosed in note 24 – Staff Costs.
Within the regulatory framework in force since February 2022 and the agreement on the criteria to be met for the pricing of postal services that make up the basket of services within the universal service obligation (Universal Postal Service Price Convention) for the 2023-2025 period, of 27 July 2023, the prices of these services were updated on 1 March 2023, as announced to the market on 26 January 2023. The update corresponds to an average annual price variation of 6.58%. The overall average annual price variation, also reflecting the effect of the update of special prices for bulk mail, is 6.24%.
Regarding to the legal proceedings relating to ANACOM's Decision regarding the quality of service parameters and performance targets applicable to the universal postal service provision, of July 2018, the Government's appeal against the decision of the Arbitration Court continues. It acknowledges that ANACOM's decision constituted an abnormal and impressionable change in circumstances, causing damages amounting to 1,869,482 euros. The administrative actions against ANACOM, the first concerning the same decision and the second concerning the deliberation of December 2018 regarding the new measurement procedures to be applied to the indicators, had no relevant developments.
As CTT appealed the decision to apply a fine of 153,750 euros for twenty-six administrative offences related to the non-compliance with postal network density targets and minimum service offers, and the publication of quality of service indicators and information on prices charged at various postal establishments in 2014 and 2015, the Lisbon Court of Appeal reduced the fine to 57 thousand euros. As CTT disagreed with the grounds of the decision that upheld some of the administrative offences, it appealed to the Constitutional Court on 23 February 2023, which rejected the appeal on the grounds that the requirements for admissibility of the appeal were not met. Since CTT considered that important guarantees of defence were at stake (e.g., the conviction of an administrative offence based on the mere indication of facts and the remedy of the nullity arising from the omission of the examination of a witness at the administrative stage), filed a complaint with the European Court of Human Rights. CTT was ordered by the Court of Appeal to pay 57,000 euros and has appealed to the Supreme Court of Justice asking for the jurisprudence to be standardised, based on the contradiction that exists, in its opinion, between this decision and previous jurisprudence on the counting of the limitation period. The administrative offence proceedings in which CTT was charged by ANACOM for alleged violation of the measurement procedure of the quality of service indicators (QSI) in 2016 and 2017 is ongoing.
Following the proposal to apply contractual fines in the amount of 753 thousand euros, on 4 August 2022, CTT requested the constitution of an arbitration court, under the terms of the concession agreement and the process is underway. For the same facts, CTT had already been notified of the filing of an administrative offence proceeding on 30 August 2021, which is running its course, with no developments, following the presentation of the respective defences. On 23 February 2023, CTT was notified to comment on a new proposal for the application of contractual fines submitted by ANACOM to the Government, in relation to the alleged contractual breach of the quality of service obligation in the years 2016, 2017, 2018 and 2019. CTT submitted its statement on 6 April 2023, in which it defends there is no basis in fact or in law for establishing any contractual liability and requests additional evidence. The application of contractual fines and the respective amount depends on the further steps of the administrative procedure, which has not yet been developed. On 5 June 2023, CTT was notified of the opening of an administrative offence procedure by ANACOM, for non-compliance with the quality of service indicators (QSI) in 2017, 2018 and 2019. Although CTT is in total disagreement with the application of this administrative offence, it has paid the fine of at least 140 thousand euros, as proposed by ANACOM, for exclusively financial reasons of saving resources, given the risks and costs inherent in litigation. The payment of the fine was followed by the sending of a communication setting out the reasons for disagreement, which is largely related to the same reasons that are at the origin of the litigation concerning ANACOM's 2018 Decision, which approved the quality parameters and performance targets in question.
On 11 June 2021, CTT initiated arbitration proceedings against the Portuguese State to protect its rights, specifically: (a) the impacts and contractual effects, namely compensatory (which CTT estimates to be approximately 23 million euros), of the COVID-19 pandemic, as well as of the public measures adopted in that context; and (b) the legal compatibility, impacts and contractual effects, namely compensatory (which CTT estimates to be approximately 44 million euros), of the decision to extend the concession agreement. The above-mentioned figures correspond to the amounts to which CTT, with the data available at the time, considers to be entitled. As communicated to the market on 1 October 2023, CTT has been notified of the Decision delivered by the Arbitration Court (dated 27 September) regarding these proceedings. As for the impact of the COVID-19 pandemic, the Court unanimously decided to order the State to pay CTT the amount of 6,785,781 Euros, calculated according to equity principles and which corresponds to the amount necessary to cover the "losses actually suffered by CTT" in the year 2020, because it considers that the pandemic constitutes an abnormal change in circumstances that had a negative impact on the execution of the Concession Agreement. Furthermore,

with regard to the unilateral extension of the Concession Agreement, the Court unanimously concluded that the extension decision disturbed the financial balance of the Concession Agreement (to the detriment of CTT) and, as such, ordered the State to restore that balance, for the year 2021, by paying the amount of 16,769,864 Euros. Therefore, the State was ordered to pay the total amount of 23,555,645 Euros, plus accrued interest the value of which is still to be determined by the Arbitration Court, following the parties' submission on 9 October.
The lawsuits filed on 18 January 2022 by the companies Vasp Premium – Entrega Personalizada de Publicações, LDA. (Vasp) and Iberomail – Correio Internacional, S.A., (Iberomail) against CTT before the Competition, Regulation & Supervision Court, seeking the conviction of CTT for abuse of dominant position continue, still awaiting the start of the evidence phase. CTT follows the best market practices and considers the request to be totally unfounded, as these lawsuits concern facts assessed by the Competition Authority (AdC) in the scope of a proceeding that was closed with the imposition of commitments, which CTT has implemented and reports annually to the AdC.
On 6 November 2022, CTT - Correios de Portugal, S.A. and its subsidiary Banco CTT, S.A. entered into a strategic partnership agreement with Generali Seguros, S.A. (Tranquilidade/Generali Seguros).
The transaction concluded between the parties includes:
The agreement aims to combine the experience of Tranquilidade/Generali Seguros in the development and management of insurance products with the distribution capacity of CTT and Banco CTT through their nationwide networks coverage and digital channels. The insurance distribution agreements contemplate a fixed price by Tranquilidade/Generali Seguros of 1 million euros and 9 million euros to CTT and Banco CTT, respectively, to be settled in the initial six years, and additional contingent payments depending on the performance achieved over the term of the agreements.
The CTT Group expects that the transaction, which is subject to suspensive conditions, including approval by the banking and insurance regulatory authorities, will be completed by the end of 2023.
The real estate assets of CTT are organised into two distinct portfolios, depending on their respective characteristics and functionality.
In 2022, CTT began exclusive negotiations with a third party to manage this portfolio, which essentially comprises:

As a result of this negotiation, the company CTT IMO Yield, S.A. (CTT IMO Yield) was created on 31 October 2022, with the purpose of holding and managing this yield portfolio (note 7).
On 4 May 2023, CTT entered into a Sale and Purchase of Shares Agreement with Sierra Investments, SGPS, S.A. ("Sierra") under which Sierra and a group of institutional investors will acquire a 30.1% stake in the share capital of CTT IMO Yield (assuming the carve-in of all properties in the yield portfolio), subject to a set of conditions precedent (the "Transaction").
CTT IMO Yield is currently undergoing the process of conversion into an alternative real estate investment vehicle (OIA) in the form of a fixed capital, privately subscribed company, managed by a company that is part of the Sierra Investments business group, the company Sierra IG - SGOIC , S.A.
On 10 October 2023, and pursuant to the provisions of Article 22(3)(b) of the Asset Management Regulation, the Portuguese Securities Market Commission (CMVM) issued the SIC (collective investment company) registration code for CTT IMO Yield.
On 17 October 2023, AdC (Competition Authority) also adopted a decision according to which the Transaction is not covered by the merger control procedure.
The Transaction is still subject to the fulfilment of the other conditions precedent, as communicated to the market on 4 May 2023 ("Update of the real estate strategy").
Real estate assets that are not - and are not expected to be - allocated to (or used by) CTT's retail and logistics networks, and for which CTT believes there is potential for property promotion and development, are aggregated in the "Development Portfolio".
This Portfolio is managed in a differentiated manner by its own internal CTT department, which is responsible for monitoring and promoting this activity autonomously and with the aim of creating value for the Group.
After 30 September 2023 and up to the date that the financial statements were approved for issue, no relevant or material facts have occurred in the Group's activity that have not been disclosed in the notes to the financial statements.

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