Earnings Release • Feb 5, 2024
Earnings Release
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Porto, February 5, 2024

BPI obtained a consolidated net profit of 524 M.€ in the financial year of 2023, which represents an increase of 42% compared with the 369 M.€ registered in the previous year. The activity in Portugal contributed with 444 M.€ (+86% YoY).
The stakes in BFA and BCI contributed 42 M.€ and 39 M.€ respectively to the consolidated net profit.
In 2023, BPI recorded a year-on-year growth of 3% in loans, while customer resources decreased by 3%. Commercial banking gross income grew by 43% which, combined with a 11% increase in costs and a cost of risk of 0.16%, led to an improvement in the recurrent return on tangible equity in Portugal to 16% (+7.9 p.p. in the last 12 months).
João Pedro Oliveira e Costa, Chief Executive Officer of BPI, highlights thats "BPI ended the year with a very positive performance. The Bank recorded a strong result, with increased commercial activity and significant efficiency gains. We are currently the leading bank in the production of mortgage loans and continue to gain market share in corporate finance, while credit risk remains at historically low levels. In 2023, we recorded a turnover of 1.9 billion euros in the sustainability business, namely in green financing operations, but also in supporting energy efficiency in the housing market or financing the construction of social housing, among others. Simultaneously, the Bank strengthened its commitment to society, supporting customers affected by the normalisation of interest rates and the population in vulnerable situations. In this regard, I would like to highlight the extraordinary efforts of BPI's volunteers and the many social, educational and research programmes that the Bank carries out in partnership with the "la Caixa" Foundation. Nearly 50 million euros invested in social progress in the country in 2023".
Total loans to customers (gross) increased 3% YoY, to 30.1 Bn.€, which corresponds to an increase of 0.9 Bn.€ YoY. Market share in loans rose 20 bps, YoY, to 11.7% in December 2023.
The mortgage portfolio increased 3% YoY, to 14.6 Bn.€. Mortgage new production decreased 10% compared to the same period last year, reaching around 2.4 Bn.€ in 2023 as a result of lower market demand. It should be noted, nevertheless, production in 2023 equals the volume recorded in 2021. Notably, fixed rates represented 46% of mortgage new loan production in 2023, while mixed rates represented 17%.
BPI achieved a market share of 18.3% in 12-months mortgage new production until November 2023. The market share of mortgage loans in the portfolio amounted to 14.4% in December 2023, which represents an increase of 60 bps YoY.
The corporate loan portfolio grew 5% YoY to 11.5 Bn.€. Market share in corporate loans, including debt securities, stood at 12.4%1 (+30 bps YoY).
1 Market share includes loans in December 2023 and debt securities in November 2023 (latest available information).

Total customer resources decreased by 3% YoY (-1.0 Bn.€) to 37.9 Bn.€ in 2023, with stable market shares. In addition, there was an increase in the placement of structured products of +0.3 Bn.€ YoY.
Customer deposits fell 4% YoY to 29.3 Bn.€. Off-balance sheet resources (investment funds, capitalisation insurance and others) remained stable at 8.7 Bn.€.
Commercial banking gross income stood at 1.255 M.€, representing a growth of 43% compared to 2022. Net interest income grew 72% to 943 M.€, reflecting the rise in market interest rates and the growth in the volume of loans but was penalised by the increase in the cost of deposits and debt issues (covered bonds and MREL).
Net commissions remained relatively stable (291 M.€ in 2023). Growth in new account opening, corporate debt issuance and the marketing of funds and capitalisation insurance is particularly noteworthy.
Recurring operating expenses increased by 11% YoY, incorporating the effects of inflation and investment in new technological projects. Recurring staff expenses increased by 5% YoY, general administrative expenses by 20% YoY, and depreciation and amortisation by 9% YoY.
The core efficiency ratio (cost-to-core income) improved by 11 p.p. YoY, reaching 39% in December 2023.
At the end of 2023, BPI had 4,263 Employees. On the same date, there were 316 commercial units in the distribution network.
BPI's financial solidity is reflected in a low risk profile, a comfortable liquidity position and high levels of capitalisation.
BPI has a non-performing exposures (NPE, EBA criteria) ratio of 1.5%, the best indicator in the financial sector in Portugal, and a coverage by impairments and collateral of 154%. The Non-performing loans ratio (NPL, according to EBA criteria) stands at 1.9% and were 156% covered by impairments and collateral.

Loan impairments net of recoveries stood at 51 M.€ in 2023, which corresponds to a cost of credit risk of 0.16%.
At the end of 2023, BPI had an accumulated balance of 28.5 M.€ of unallocated impairments on its balance sheet.
BPI maintains a comfortable liquidity situation and balanced funding: the loan-to-deposit ratio stands at 99%, the net stable funding ratio (NSFR) stands at 136% and the liquidity coverage ratio (LCR) stands at 177%, at the end of 2023. In December 2023, BPI made an early repayment of all the funding obtained from the ECB (0.4 Bn.€), which was due in March 2024.
BPI complies by a significant margin with the minimum requirements imposed by the European Central Bank (ECB), registering the following ratios: CET1 of 14.1%, Tier 1 of 15.5% and total capital of 17.9%. The leverage ratio stood at 7.4%. The MDA Buffer - capital buffer without profit distribution limitations – was 5 p.p. by the end of 2023.
BPI complies with the MREL ratios required for January 1, 2024:
Digital Banking at BPI is following a growth trajectory, with a strong increase in the number of Customers and online sales, with investments aimed at improving the Customer experience and the launch of pioneering projects in Portugal. In the last 12 months, the Bank pioneered the launch of a digital collectibles/NFT market (D-verse) and a game in the Roblox virtual world (Age Planet Craft Tycoon). The launch of BPI All in One in Lisbon, which brings together the commercial networks in a single space, is also worthy of note.
BPI's digital channels registered a total of 924 thousand users at the end of 2023, with a significant growth in the mobile channel, which has 718 thousand regular users of the BPI App (+88 thousand active users YoY).
Around 33% of sales of focus products (funds and Retirement Savings Schemes, prestige products, personal loans, credit cards and stand-alone insurance) to individuals were initiated in the net and mobile digital channels.
The Bank ranks 1st in terms of the number of private customers using digital channels2 (Net and Mobile).
2 BASEF Banca - December 2023 (main banks).

In 2023, BPI recorded a significant boost in the implementation of the targets of the 2022- 2024 Sustainability Master Plan, in areas such as sustainable business, social impact and gender equality.
| Sustainability Master plan 2022-2024 | |||||
|---|---|---|---|---|---|
| 0 | Supporting the sustainable transition of companies and society |
Global | OBJECTIVES | ACHTEVED 2022-2023 |
|
| Sustainable business |
4 Bi.C | 4.1 Bi.€ | |||
| Leading social impact and promoting social inclusion |
Social | BPI "la Caixa" Foundation |
120 M.C | 90 M.C | |
| STAT | Investment Beneficiaries |
200 thousand |
212 thousand |
||
| Leading in governance best practices |
Governance | Women in management positions |
43% | 440/0 |
BPI was recognised at the Euromoney Awards for Excellence 2023 as the Best Bank for ESG in Portugal. The award recognises the Bank's contribution to achieving the Sustainable Development Goals (SDGs) and its commitment to implementing environmental, social and governance policies.

BPI was elected "Best Domestic Private Bank in Portugal" at the Euromoney Global Private Banking Awards 2023. The judging committee valued BPI's leading position in technological innovation, excellence in wealth management and commitment to customer satisfaction.
BPI was voted Best Private Banking in Portugal for the second year in a row at the Global Private Banking Awards, organised by The Banker and PWM magazines of the Financial Times Group.
BPI received the 2023 "Best CRM for Private Banking - Europe" award from Professional Wealth Management (PWM), of the Financial Times Group. Independent experts assessed the innovation of BPI Private's technological tools and customer relationship models.
BPI won two top distinctions at the international Banking Tech Awards 2023. BPI VR, the 100% virtual immersive branch, won the "Top Innovation - Beyond Banking" category, while AGE, the Bank's brand aimed at younger customers, was recognised as "Best User/Customer Experience Initiative".
In the World's Best Digital Bank Awards 2023, the international magazine Global Finance recognised BPI for its performance in the field of innovation and digital transformation (Best Innovation and Transformation - Portugal).
BPI was elected, for the seventh year in a row, the best bank in Corporate Cash Management in Portugal ("The Best Treasury and Cash Management Provider in Portugal for 2022") by the international magazine Global Finance.
According to an analysis by LinkedIn based on exclusive data from the social network, BPI ranks 7th among the best companies to work at.
BANCO BPI, S.A. Registered office: Avenida da Boavista, 1117, 4100-129 Porto, Portugal Share Capital: EUR 1 293 063 324.98; Registered at the Commercial Registry Office of Porto under registration number PTIRNMJ 501 214 534 and tax identification number 501 214 534
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