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RM PLC

Annual Report Nov 30, 2015

5284_10-k_2015-11-30_032d94e7-d7f2-40d9-a45d-883fb9593d7d.pdf

Annual Report

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Technology and resources for education

RM plc Annual Report and Financial Statements Year ended 30 November 2015

Physical and curriculum resources for schools and nurseries in the UK and internationally

different products

3,000 'own brand' products

c. 500 new products each year

20,000+ schools

80 Sell to over countries

Direct marketing business model

E-assessment and education data analysis to exam boards and central government in the UK and internationally

UK's largest provider of on-screen marking of high-stakes schools exams

Technology to allow on-screen testing

c. 13m exam scripts processed per annum

Systems to help create the English schools performance tables

c. 300 staff, over 50% in India

Software, services and technology to UK schools and colleges

c. 2,000 customers

Complete range of technology offerings and support to schools and colleges

Direct sales business model

UK market leader

700+ Full IT outsourcing to customers

c. 1,000 staff, 30% in India

Highlights

A good year of progress in line with expectations

  • Revenue down 12% to £178.2m as growth in RM Results and RM Resources is more than offset by phased transition in RM Education
  • Adjusted operating margin increased from 9.1% to 10.2%
  • Adjusted operating profit of £18.2m (£18.5m in 2014)

Statutory Profit Before Tax improves 22% to £19.2m (£15.8m in 2014)

• Positive adjustments of £2.1m

Disposal of SpaceKraft business from RM Resources division Held for Sale in the Accounts at 30 November 2015 and sold in December 2015

Cash remains strong at £48.3m (£47.9m as at 30 November 2014)

Pension triennial valuation agreed with 9 year deficit recovery plan and £8m one-off additional contribution in 2016

Proposed final dividend increased by 25% to 3.80p

• Full year paid and proposed dividend increases 25% to 5.00p

Contents

Overview

Chairman's Statement 02

Strategic Report 04

Governance

Financial Statements

Shareholder Information

Shareholder Information 102

Chairman's Statement

2015 was a year of good progress for RM with two of the three divisions showing strong organic growth. The Group's overall operating profit margin reached double digits and cash generation was robust, leading to a healthy year-end cash position.

RM Resources produced a good performance with encouraging growth in TTS and a further increase in strong margins. Since the year end we have sold the small SpaceKraft operation.

RM Results also delivered good revenue and profit growth and secured a new e-marking contract with the UK's largest schools examination body, AQA.

RM Education revenues declined as anticipated while it continues to move away from IT hardware towards being a services and software business and as a result of the rundown of the government's building schools for future programme. We now believe we have established a stabilised platform for this business.

The Group has a strong balance sheet, with cash and short term deposits at the year-end of £48.3 million (2014: £47.9 million).

In December, agreement was reached with the Trustee of the RM Defined Benefit Pension Scheme with regards to the triennial valuation as at 31 May 2015, reducing the recovery period to 9 years.

The Board is recommending a final dividend of 3.80 pence per share which would constitute, at 5.00 pence per share in total, an increase of 25% over the prior year. This demonstrates our previously-stated intention to progress towards a more appropriate level of dividend cover.

While the UK Education market remains subdued, our strategy will be to continue to focus on retaining a leading market position for all three businesses whilst maintaining our stronger operating margins.

John Poulter

Chairman 1 February 2016

The Group has a strong balance sheet, with cash and short term deposits at the year-end of £48.3 million.

John Poulter Chairman

Strategic Report

RM's objective is to create shareholder value through the provision of education resources, IT software and IT services to the education sector.

Operating Review

The Group is structured in three operating divisions, each with its own managing director and management team. Some staff functions are provided centrally. Approximately 33% (2014: 28%) of Group headcount is based in India, providing support services and software development to the operating divisions.

RM Resources

The RM Resources Division consists of the operating business TTS. In December 2015 we divested our small special educational needs business, SpaceKraft, for £0.8m which is separately identified as Held for Sale as at 30 November 2015. This enables the RM Resources management team to focus on the much larger TTS operation and exit from manufacturing activities that were required as part of the SpaceKraft business model.

TTS provides education resources used in schools through a mainly direct marketing business model with goods supplied from large, centralised UK distribution centres. Products supplied are a mix of third party branded and TTS branded items manufactured by a network of third party suppliers.

The Division's strategy is to grow market share in the provision of resources to UK schools, early years and special educational needs markets via direct catalogue and online sales. TTS also supplies a subset of these products through UK and international distributors as well as directly to international schools.

Divisional revenue increased by 7.6% to £63.5 million (2014: £59.1 million), with UK market share gains and a 31.6% increase in international revenues. Divisional revenue increased by 12.2% in the first six months but only by 3.7% in the second half of the year as first half

sales benefited from the curriculum changes that drove strong sales of new products.

Divisional adjusted operating margins remained consistent at 17.5% reflecting the benefits of continued growth and strong control over costs. Adjusted operating profit was £11.1 million (2014: £10.3 million).

TTS UK Direct Marketing

Revenue from TTS UK direct marketing increased by 4.0% to £48.3 million (2014: £46.4 million). The first half of the year was very strong, showing an 11.9% year-on-year increase, with the last effects of the uplift supported by changes to the curriculum in English primary schools. However, in the second half revenue in this area decreased by 2.9% reflecting the tighter budgets within schools.

We continue to make significant investment in TTS' online channel. Online orders now make up 30% of direct marketing sales and a completely new e-commerce platform will be released this year.

We expect the UK education resources market to continue to be subdued as a result of increased pressure on the discretionary element of school budgets. Our focus will be on maintaining sector leading margins while looking to retain our strong market position.

TTS International

Revenue from international sales to overseas resellers and to international schools increased by 31.6% to £11.1 million (2014: £8.5 million). This was driven by growth in Europe and the Americas and included a large contract in the Middle East. We expect international revenues to continue to grow in the coming year.

TTS UK Distributors

Revenue from sales to UK trade partners decreased by 1.5% to £4.1 million (2014: £4.2 million), reflecting the tightness of budgets in the wider UK education resources marketplace.

Our strategy continues to focus on retaining a leading market position for all three businesses whilst maintaining our stronger operating margins.

David Brooks Chief Executive Officer

RM Results

The RM Results business provides IT software and services to enable onscreen exam marking (e-marking), onscreen testing (e-testing) and the management and analysis of educational data. Its customers include government ministries, exam boards and professional awarding bodies in the UK and around the world.

The strategy is to primarily grow the e-assessment side of the business through expanding the scope of solutions to existing customers through the provision of leading software products and services and to win new customers in both the UK and overseas markets. Software and services are provided through a combination of proprietary and third party, in-house and outsourced arrangements. Internationally the business is expected to develop through partnerships and software licensing rather than as a service based activity.

Revenue increased by 10.4% to £30.7 million (2014: £27.8 million). Adjusted operating margins increased further to 18.1% (2014: 16.7%). Adjusted operating profit increased by 19.5% on the prior year to £5.6 million (2014: £4.6 million).

During the year the business was successful in securing a three year contract with the education charity, AQA, the largest UK schools exam awarding body, to provide e-marking services alongside the current provider.

Internationally, the business is pursuing opportunities for the onscreen marking of paper-based exams as well as onscreen testing, often bidding with partner organisations. In the UK, examination and curricula changes introduced by the English Department for Education have significantly changed the phasing of exams so that the vast majority are taken in the summer term which has moved revenue phasing into the second half of the year. There is a long-term trend from paper-based to onscreen testing in the e-assessment market, though the adoption of such systems for school based examinations is low.

The educational data side of the business is heavily dependent on the Department for Education, principally through the National Pupil Database and RAISE Online contracts. These contracts include the capture and publishing of data for the

school performance tables in England and both are up for retender in the next twelve months. However, we have successfully managed these contracts for over 10 years. We are in the process of exiting a number of other smaller data services, non-profit making contracts.

We are targeting the growth opportunities in e-assessment to more than outweigh reduced revenues in the educational data business, thereby allowing us to maintain good operating margins.

RM Education

RM Education is a UK focused business supplying IT software and services to schools and colleges.

The Division's strategy is to return to sustainable top line growth by developing the adoption of its portfolio of software products and services to existing and new UK school and college customers.

Market trends affecting the business include the demand from schools for solutions which are lowcost yet can cope with an increasingly diverse range of hardware and software. In addition, purchasing decisions in England have been increasingly devolved to schools and academy groups and away from central government and local authorities. This has required a change in the way the Division engages with its market and has resulted in an increased focus on the top c.2,000 customers.

As anticipated, the change of strategy away from selling hardware devices and a reduction in new school openings under the Building Schools for the Future (BSF) scheme led to overall revenue in RM Education declining by 28.3% to £80.2 million (2014: £111.9 million). However, adjusted operating profit margins remained stable at 6.8% (2014: 6.9%). Adjusted operating profit was £5.5 million (2014: £7.7 million).

Managed Services

The Managed Services offering is primarily the provision of full IT outsourcing services to schools and colleges. As anticipated, revenues in 2015 again declined with a reduction in new school openings under the BSF programme. Managed Services revenues decreased by 35.5% to £32.2 million (2014: £50.0 million). However, the retention rates of existing customers increased significantly

during the year to over 80%. In addition, 44 new schools signed managed services contracts in the year.

A proportion of our managed service contracts are subject to long-term project accounting policies, in particular those relating to BSF. Consequently, as these contracts progress towards completion, profits continue to benefit from the effects of good operational performance and cost control.

Digital Platforms

These include established products such as RM Integris (RM's cloud-based school management system), RM Easimaths curriculum software and RM Easiteach whole class teaching software as well as newer offerings including RM Unify. Digital Platforms revenues increased by 1.4% to £7.7 million (2014: £7.6 million).

Revenue from RM Integris increased following good market share gains including over 350 schools in Derbyshire. The strategy is to increase RM's market share by focussing on its cloud-based platform, competitive price point and investing to develop its relevance across primary, secondary and multi academy school customers in a market currently dominated by a large competitor and with low levels of switching between suppliers.

RM Unify is a technology platform to allow customers easy access to the varied digital, cloudbased, educational specific content and materials that are now available online. During the year the Scottish government chose to extend its contract (providing RM Unify to all schools in Scotland) by another two years to January 2018.

Going forward the priority areas of focus are on winning new RM Integris primary, secondary and multi academy school customers and on progressing the RM Unify proposition and profile through embedding and expanding system usage amongst existing customers.

Infrastructure

Infrastructure includes the tools, products and services to help schools manage their own IT. RM Education's internet business is also included as well as the provision of third party hardware that allows RM to meet all the ICT needs of its customers. Revenues decreased by 25.8% to

£40.3 million (2014: £54.3 million) as we continue the transition from manufacturing our own PC client devices and associated warranties and installations and move to a more technology agnostic services and support provider.

On the support and network tools side the focus is on ensuring that existing customers renew their support contracts and are on the latest version of our software.

RM is an internet broadband and e-safety service provider to approximately 5,000 schools. RM designs and manages networks, procuring and integrating bandwidth and provides its own and third party e-safety products. This business is underpinned by one large regional consortium which accounts for a large share of its revenue. The contract runs until 2018 though volumes are variable. The priority in this area is on growing customer numbers and improving retention rates.

RM no longer manufactures computers. However, some customers do still want RM to provide all their ICT needs, including PC client devices. RM therefore sources third party hardware which is shipped directly to customer sites when required. This is a low margin activity but is seen to be supportive of the broader relationship with our customers which is a critical success factor in being an infrastructure partner of choice to schools.

RM India

As at 30 November 2015, RM's operation in Trivandrum accounted for 33% of Group headcount (2014: 28%).

The Indian operation provides services solely to RM Group companies. Activities include software development, customer and operational support and back office shared service support (e.g. customer order entry, IT, finance and HR) and administration.

Employees

Average Group headcount for the year was 1,860 (2014: 1,870) which is comprised of 1,645 (2014: 1,640) permanent and 215 (2014: 230) temporary or contract staff, of which 1,294 (2014: 1,360) were located in the UK and 566 (2014: 510) in India. At 30 November 2015 headcount was 1,899 (2014: 1,778). The following table sets out a more detailed summary of the permanent staff employed as at 30 November 2015:

Male Female
Directors 2 (100%) 0 (0%)
Senior Managers
(excluding Directors)
54 (81%) 13 (19%)
All employees 1,113 (66%) 583 (34%)

The Group is committed to offering equal employment opportunities and its policies are designed to attract, retain and motivate the best staff regardless of gender, sexual orientation, race, religion, age or disability. The Group gives proper consideration to applications for employment when these are received from disabled persons and will employ them in posts whenever suitable vacancies arise. Employees who become disabled are retained whenever possible through retraining, use of appropriate technology and making available suitable alternative employment.

The Group encourages the participation of all employees in the operation and development of the business and has a policy of regular communications. The Group incentivises employees and senior management through the payment of bonuses linked to performance objectives, together with the other components of remuneration detailed in the Remuneration Report.

The Group has a wide range of other written policies, designed to ensure that it operates in a legal and ethical manner. These include policies related to health and safety, 'whistle blowing', antibribery and corruption, business gifts, grievance, career planning, parental leave, systems and network security. All of RM's employment policies are published internally.

Group Financial Performance

Group revenue declined by 12.0% to £178.2 million (2014: £202.5 million) as anticipated.

To provide a better understanding of underlying business performance, amortisation charges relating to acquisition related intangible assets, share-based payment charges and other items of an exceptional nature have been disclosed in an

adjustments column in the Income Statement to give 'Adjusted' results.

Adjusted operating profit margins increased again this year from 9.1% in 2014 to 10.2%. Despite the decline in revenue, adjusted operating profit decreased only marginally to £18.2 million (2014: £18.5 million). On a statutory basis, operating profit was £19.6m (2014: £16.5m) with adjustments principally benefiting from a release of a £2.4m provision for dilapidations on leased properties and onerous lease contracts more than offsetting the share-based payments charge of £0.9m.

The Group generated an increased unadjusted statutory profit before tax of £19.2 million (2014: £15.8 million).

The total tax charge within the Income Statement for the year was £4.3 million (2014: £4.2 million). The Group's tax charge for the period, measured as a percentage of profit before tax, was 22% (2014: 26%). The decrease is principally due to the reduction in the UK corporate tax rate and an adjustment on finalisation of a prior year corporation tax return. Adjusted basic earnings per share were 16.2 pence (2014: 16.4 pence). Statutory basic earnings per share were 18.5 pence (2014: 13.9 pence) and statutory diluted earnings per share were 17.8 pence (2014: 13.0 pence).

RM generated cash from operations for the year of £10.9 million (2014: £19.1 million). Cash and short-term deposits increased to £48.3 million (2014: £47.9 million). The lowest cash and short-term deposit position during the year due to seasonal cash flows was £34.0 million (2014: £25.9 million).

Cash generated from operations is expected to continue to be less than operating profit in the year ahead, reflecting the reversal of a favourable working capital position related to long-term contracts.

Dividends

The total dividend paid and proposed for the year has been increased by 25% to 5.00 pence per share (2014: 4.00 pence). This comprises an already paid interim dividend of 1.20 pence per share and, subject to shareholder approval, a proposed final dividend of 3.80 pence per share. The estimated total cost of normal dividends paid and proposed for 2015 is £4.1 million (2014: £3.2 million).

This increased dividend proposal reduces the dividend cover ratio from 4.1 to 3.2.

Defined Benefit Pension Scheme

At 30 November 2015 the IAS 19 scheme deficit (pre-tax) was £21.9 million (2014: £26.8 million). This reduction in Scheme deficit results from the reduction in liabilities due to beneficial membership experience over the three year valuation period ended May 2015, better than assumed returns on the Scheme assets and the shortfall contributions paid by the Company. These have been partially offset by the change in the mortality assumptions and a reduction in the inflation risk premium.

On 11 December 2015, agreement was reached with the Trustee of the RM Defined Benefit Pension Scheme ("Scheme") with regards to the triennial valuation as at 31 May 2015. The deficit was agreed at £41.8 million (31 May 2012: £53.5 million). The deficit recovery plan comprises an initial cash contribution of £4.0 million into the Scheme and £4.0 million into the escrow account previously established for the purposes of further risk mitigation exercises, together with deficit recovery payments remaining at £3.6 million per annum until 2024 (previously 2027). These funding plans will be assessed at future triennial reviews.

Going Concern

The Directors, having made appropriate enquiries, consider that the Company and the Group have adequate resources to continue in operational existence for the foreseeable future and that therefore it is appropriate to adopt the going concern basis in preparing the financial statements.

Financial Viability Statement

In accordance with the UK Corporate Governance code, in addition to an assessment of going concern, the Directors have also considered the prospects of the Company over a longer time period. The period of assessment chosen is three years, which is consistent with the time over which the Company's medium-term financial plans are prepared. These financial plans include Income Statements, Balance Sheets and Cash Flow Statements. They have been assessed by the Board in conjunction with the principal risks of the Company, which are documented within the Principal Risks and Uncertainties section below, along with their mitigating actions.

The Board considers that the principal risks which have the potential to threaten the Company's business models, future performance, solvency or liquidity over the three year period are:

    1. Public policy risk UK education policy priority changes or restrictions in government funding due to fiscal policy.
    1. Operational execution including:
  • a. RM Results operational performance over peak examination marking periods
  • b. Significantly increased working capital requirements within the RM Education and RM Results long-term contract portfolios and requirements in evolving RM Education business models
  • c. Major adverse performance in a key contract or product which results in negative publicity and which damages the Group's brand
    1. Business continuity an event impacting the Group's major buildings, systems or infrastructure components. This would include a major incident at TTS' warehouse.
    1. Strategic risks loss of a significant contract which underpins an element of a Division's activity.
    1. Defined Benefit Pension Scheme funding of the Scheme deficit in adverse market conditions.

Having assessed the above risks, singularly and in combination, and via sensitivity analysis, the Directors have a reasonable expectation that the Company will be able to continue in operation and meet its liabilities as they fall due over the three year period of assessment and are not aware of any reason that viability would be an issue for the foreseeable period after this.

Environmental Matters

The Group's impact on the environment, and its policy in relation to such matters, are noted in the Directors' Report.

Principal Risks and Uncertainties

The management of the business and the execution of the Group's strategy are subject to a number of risks. Risks are reviewed by the Audit Committee and Board. The Board confirms that it has carried out a robust assessment of the principal risks facing the Company and appropriate processes have been put in place to monitor and mitigate them, further details of which are given in the Corporate Governance Report. The key business risks for the Group are set out in the table below.

Risk Description Mitigation
Public policy The majority of RM's business is funded
from UK government sources. Changes
in political administration, or changes
in policy priorities, might result in a
reduction in education spending.
The Group seeks to understand the
education policy environment by regular
monitoring of policy positions and by
building relationships with education
policy makers.
UK government funding in the education
sector is constrained by fiscal policy.
The Group's three Divisions have diverse
revenue streams and product/service
offerings.
Global economic conditions might result
in a reduction in budgets available for
public spending generally and education
spending specifically.
The Group's strategy is to focus on areas
of education spend which are important
to meet customers' objectives. Where
an individual business' revenues are in
decline, management seek to ensure
that the cost base supporting these is
adjusted accordingly.
Education practice Education practices and priorities may
change and, as a result, RM's products
and services may no longer meet
customer requirements.
The Group seeks to maintain knowledge
of current education practice and
priorities by maintaining close
relationships with customers.
Operational
execution
RM provides sophisticated products
and services, which require a high level
The Group invests in maintaining a high
level of technical expertise.
of technical expertise to develop and
support, and on which its customers
place a high level of reliance.
Internal management control processes
are in place to govern the delivery of
projects, including regular reviews by
RM is engaged in the delivery of large,
multi-year education projects, typically
involving the development and
integration of complex ICT systems, and
may have liability for failure to deliver
on time.
relevant management. The operational
and financial performance of projects,
including future obligations, the expected
costs of these and potential risks are
regularly monitored by management.
Risk Description Mitigation
Data and business
continuity
RM is engaged in storing and processing
sensitive data, where accuracy, privacy
and security are important.
The Group's IS function has invested in
developing its Data Centres, and has
been successfully certified to ISO/IEC
27001:2005 for the provision of systems,
The Group would be significantly
impacted if, as a result of a major
information and hosting services.
incident, one of its major buildings,
systems or infrastructure components
could not function for a long period
of time.
The Group has established a Security
and Business Continuity Committee
to oversee the security aspects of the
Group's information systems. This covers
data integrity and protection, defence
against external threats (including cyber
risks) and disaster recovery.
The Group seeks to protect itself against
the consequences of a major incident
by implementing a series of back up and
safety measures.
The Group has property and business
interruption insurance cover.
People RM's business depends on
highly skilled employees.
The Group seeks to be an attractive
employer and regularly monitors the
engagement of its employees. The Group
has talent management and career
planning programmes.
Innovation The IT market is subject to rapid, and
often unpredictable, change. As a result
of inappropriate technology choices,
the Group's products and services
might become unattractive to its
customer base.
The Group monitors technology and
market developments and invests to
keep its existing products, services
and sales methods up-to-date as well
as seeking out new opportunities
and initiatives.
The Group's continued success depends
on developing and/or sourcing a stream
of innovative and effective products for
the education market and marketing
these effectively to customers.
The Group works with teachers and
educators to understand opportunities
and requirements.
Dependence on key
contracts
The performance of the RM Education
and RM Results Divisions are dependent
on the winning and extension of long
term contracts with government, local
authorities, examination boards and
commercial customers.
The Group invests in maintaining
a high level of technical expertise
and on building effective working
relationships with its customers.
The Group has in place a range of
customer satisfaction programmes,
which include management processes
designed to address the causes of
customers' dissatisfaction.
Risk Description Mitigation
Pension The Group operates a defined benefit
pension scheme in the UK, which is in
deficit. The scheme deficit can adversely
The Scheme was closed to new entrants
in 2003 and closed to future accrual of
benefits in October 2012.
impact the net assets position of the
trading subsidiary RM Education Ltd.
A pension escrow account was
established in 2014 to fund risk
mitigation exercises. The first of these
was completed in October 2014 with
the purchase of a pensioner buy-in from
an insurance company and a flexible
retirement option exercise is currently
in progress.
The Group evaluates risk mitigation
proposals with the Scheme trustee.
Financial – liquidity The Group is exposed to counterparty
risk on liquid assets.
Limits are placed on the level of
deposit with any one counterparty.
Bank selection takes into account
credit ratings.
Financial – capital The Group's ability to pay dividends
to shareholders depends on having
sufficient distributable reserves in the
holding company, RM plc. Additional
losses incurred as a result of significant
increases in the pension scheme
deficit could further impair the ability
of RM Education Ltd to pay dividends
up to RM plc.
The Group monitors the level of
distributable reserves in subsidiary
companies and considers their ability
to make dividend payments to the
holding company.

David Brooks

Chief Executive Officer 1 February 2016

Directors' Biographies

John Poulter Chairman (a) (r) (n)

John Poulter (73) was appointed as Non-Executive Chairman of RM plc on 1 May 2013. He is also Chairman of the Nomination Committee of the Board. Mr Poulter is currently Chairman of 4imprint Group plc. He is a former Chairman and former Chief Executive of Spectris plc and has also been a Non-Executive Director of a number of public and private companies including FTSE 250 constituents BTP plc, RAC plc and Kidde plc.

Lord Andrew Adonis Independent Non-Executive Director (a) (r) (n)

Lord Andrew Adonis (52) joined the Board on 1 October 2011. He served 12 years in government as a Minister and special adviser, including Secretary of State for Transport, Minister for Schools, Head of the No.10 Policy Unit, and senior No. 10 adviser on education, public services and constitutional reform. Before joining government, he was Public Policy Editor of the Financial Times. Lord Adonis is Interim Chair of the National Infrastructure Commission, and Non-Executive Director of Dods (Group) PLC and a number of charitable organisations.

David Brooks Chief Executive Officer

David Brooks (46) was appointed Chief Executive Officer of RM plc on 1 March 2013, having been appointed to the Board as Chief Operating Officer on 1 July 2012. He originally joined RM, with a degree in computing, on the Group's graduate scheme. He has gained extensive experience in the education sector across many parts of the RM Group and is an alumnus of the Harvard Business School Advanced Management Programme.

Committee membership as at the date of this report: (a) Audit Committee Member

  • (r) Remuneration Committee Member
  • (n) Nomination Committee Member

Patrick Martell Independent Non-Executive Director (a) (r) (n)

Patrick Martell (52) joined the Board on 1 January 2014 as a Non-Executive Director and was appointed Chair of the Remuneration Committee on 19 March 2014. Mr Martell is a former Group CEO of St Ives plc, having joined in 1980. He was appointed to the Board of St Ives plc on 1 August 2003 and held the position of Managing Director, Media Products and Managing Director, UK Operations from 2006 to 2009, at which point he was appointed Group CEO. Mr Martell is currently Chief Executive of the Business Intelligence Division of Informa plc.

Neil Martin Chief Financial Officer

Neil Martin (43) joined the Company and the Board on 28 September 2015. Prior to joining RM, he was CFO for UK and Ireland for the Adecco Group, the leading provider of HR solutions listed on the Swiss Stock Exchange. He was CFO at the UK listed, IT staffing company, Spring plc until it was acquired by Adecco in 2009. Mr Martin started his career by spending seven years at Exxon Mobil.

Deena Mattar Senior Independent Non-Executive Director (a) (r) (n)

Deena Mattar FCA (50) joined the Board on 1 June 2011 as a Non-Executive Director and was appointed Chair of the Audit Committee on 26 March 2012. She served as Group Finance Director of Kier Group plc from 2001 to 2010, having joined the Group in 1998 as Finance Director of Kier National. Prior to this she held senior positions at KPMG. Ms Mattar is also a Non-Executive Director of Wates Group Ltd. and, until its recent sale to Schneider Electric, she was a Non-Executive Director and Chairman of the Audit Committee for Invensys plc. She is also a former Non-Executive Director of Lamprell plc.

Directors' Report

The Directors submit their report together with the audited consolidated and Company financial statements for the year ended 30 November 2015.

The Corporate Governance Report is incorporated into this report by reference.

Dividends

The total dividend paid and proposed for the year has been increased by 25% to 5.00 pence per share (2014: 4.00 pence). This comprises an interim dividend of 1.20 pence per share paid in September 2015 and, subject to shareholder approval, a final dividend of 3.80 pence per share.

Treasury and foreign exchange

The Group has in place appropriate treasury policies and procedures, which are approved by the Board. The treasury function manages interest rates for both borrowings and cash deposits for the Group and is also responsible for ensuring there is sufficient headroom against any banking covenants contained within its credit facilities, and for ensuring there are appropriate facilities available to meet the Group's strategic plans.

In order to mitigate and manage exchange rate risk, the Group routinely enters into forward contracts and continues to monitor exchange rate risk in respect of foreign currency exposures.

All these treasury policies and procedures are regularly monitored and reviewed. It is the Group's policy not to undertake speculative transactions which create additional exposures over and above those arising from normal trading activity.

Environmental policy and reporting

The Group recognises that its activities must be carried out in an environmentally friendly and compliant manner. Good standards of environmental performance are adopted to minimise the potential negative environmental impact of products and processes and also to promote sustainability. These actions include efficient utility usage, waste reduction/recycling and use of energy saving features in products.

The Group is required to report Scope 1 and 2 emissions for all Group companies within the Annual Report and has elected to report emissions for the year to 30 September 2015.

Set out below are all of the emission sources required to be reported under the Companies Act 2006 (Strategic Report and Directors' Reports) Regulations 2013.

The GHG Protocol Corporate Accounting and Reporting Standard (revised edition) has been applied. The figures include emissions arising from all financially controlled assets, as well as business travel arising from air and other vehicle use.

The Board is recommending a dividend of 5.00 pence per share in total, an increase of 25% over the prior year.

John Poulter

All emissions factors have been selected from the emissions conversion factors published annually by Defra (which can be found at www.gov.uk/measuring-and-reporting-environmental-impacts-guidance-for-businesses).

Emissions by scope

Year ended 30 September 2015 Year ended 30 September 2014
Scope Source Country Tonnes CO2
Absolute totals
Tonnes CO2
Tonnes CO2
Absolute totals
Tonnes CO2
Scope 1 Air travel UK 1,017 733
Air travel India 350 397
Van/car travel UK 658 800
Van/car travel India 115 96
Gas UK 689 2,829 758 2,784
Scope 2 Electricity and gas UK 2,227 2,844
Electricity and gas India 713 2,940 730 3,574
Total 5,769 6,358

Emissions have also been analysed using an intensity metric, which will enable the Company to monitor how well emissions are controlled on an annual basis, independent of fluctuations in the levels of activity. The metric used is 'emissions per full-time equivalent (FTE) employee'. The Group's emissions per employee are shown in the table below:

Tonnes CO2
℮/employee
Year ended
30 September 2015
Year ended
30 September 2014
Scope 1 1.56 1.49
Scope 2 1.62 1.91
Total 3.18 3.40

Health and safety

The Group has implemented a health and safety management system which aims to continually improve health and safety implementation and is designed to meet the requirements of OHSAS 18001. The following objectives are incorporated into the health and safety management system:

  • Accident reduction
  • Raising health and safety awareness
  • Effective training
  • Risk reduction and management

Political donations

Neither the Company nor any of its subsidiaries made any political donations or incurred any political expenditure during the year.

Substantial shareholdings

On 29 January 2016 the Company had received notifications that the following parties were interested in accordance with DTR 5:

Percentage of
No. of Issued Share Capital No. of shares No. of shares
Shareholder shares as at 29 January 2016 Direct Indirect
Schroders Investment Management Ltd 17,078,778 20.66% 17,078,778 0
Aberforth Partners 13,434,000 16.25% 0 13,434,000
Artemis Investment Management LLP 8,754,376 10.59% 5,740,463 3,013,913
Majedie Asset Management Ltd 5,269,910 6.38% 0 5,269,910
The Wellcome Trust Ltd 4,798,752 5.81% 0 4,798,752

The Takeovers Directive

The Company has one class of share capital, ordinary shares. All the shares rank pari passu. There are no special control rights in relation to the Company's shares. As at 30 November 2015, the RM plc Employee Share Trust owned 1,614,170 ordinary shares in the Company (1.95% of the issued share capital); any voting or other similar decisions relating to those shares would be taken by the Trustees, who may take account of any recommendation of the Board of the Company.

The Group enters into long-term contracts to supply ICT products and services to its customers. Wherever possible, these contracts do not have change of control provisions, but some significant contracts do include such provisions.

In January 2012 the Group entered into a £30 million revolving credit facility with Barclays Bank plc, which has been extended to March 2017. This facility has a change of control provision and is subject to termination in the event of change of control of the Company.

Repurchase of own shares

At the Annual General Meeting held on 25 March 2015, members renewed the authority under section 701 of the Companies Act 2006 to make market purchases on the London Stock Exchange of up to 8,264,001 ordinary shares, being 10% of the issued share capital of the Company. The minimum price which may be paid for each share is the nominal value. The maximum price which may be paid for a share is an amount equal to the higher of (1) 5% above the average of the middle market quotations of the Company's ordinary shares as derived from the London Stock Exchange Daily Official List for the five business days immediately preceding the day on which such share is contracted to be purchased and (2) the amount stipulated by Article 5(1) of the Buy-back and Stabilisation Regulation 2003. This authority has not been used since the Annual General Meeting.

The Directors will seek to renew this authority at the next Annual General Meeting scheduled for 23 March 2016.

Overseas branches

The Group has overseas branches in Italy and Singapore.

Directors

Details of those Directors who have held office during the financial year and up to the date of signing this report and any changes since the start of the financial year are given below:

John Poulter

Lord Andrew Adonis

David Brooks

Iain McIntosh (resigned 28 September 2015)

Patrick Martell

Neil Martin (appointed 28 September 2015)

Deena Mattar

Biographical details of the current Directors are given in the Directors' Biographies section of the Annual Report. At the forthcoming Annual General Meeting all continuing Directors will stand for re-election in accordance with best practice and guidance set out in the UK Corporate Governance Code. The Directors who are proposed for re-election or election have either a letter of appointment or a service contract, details of which can be found in the Remuneration Report.

The Group has provided indemnity insurance for one or more of the Directors during the financial year and at the date of signing this report. The Directors also have the benefit of a Deed of Indemnity in respect of liabilities which may attach to them in their capacity as Directors of the Company. These provisions are qualifying third party indemnity provisions as defined by section 234 of the Companies Act 2006.

Independent auditor and disclosure of information to auditor

As far as the Directors are aware, there is no relevant audit information (as defined by section 418(3) of the Companies Act 2006) of which the Company's auditor is unaware and each of the Directors have taken reasonable steps in order to make

themselves aware of relevant audit information and to establish that the Company's auditor is aware of that information.

A resolution to reappoint KPMG LLP as auditor of the Company will be proposed at the next Annual General Meeting.

Directors' responsibilities statement

The Directors are responsible for preparing the Annual Report and the Group and Company financial statements in accordance with applicable UK law and regulations.

UK company law requires the Directors to prepare financial statements for each financial year. Under that law the Directors are required to prepare the Group financial statements in accordance with International Financial Reporting Standards (IFRSs) as adopted by the European Union and have elected to prepare the Company financial statements on the same basis. Under company law the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the Company and the Group and of the profit or loss of the Group for that year.

In preparing those financial statements, the Directors are required to:

  • select suitable accounting policies and then apply them consistently;
  • make judgments and estimates that are reasonable and prudent;
  • state whether applicable IFRSs as adopted by the European Union have been followed, subject to any material departures disclosed and explained in the financial statements; and
  • prepare the financial statements on a going concern basis unless it is inappropriate to presume that the Group and the Company will continue in business.

The Directors are responsible for keeping proper accounting records that are sufficient to show and explain the Company's transactions and disclose with reasonable accuracy at any time the financial position of the Company and to enable them to

ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the Group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

Under applicable law and regulations, the Directors are also responsible for preparing a Strategic Report, Directors' Report, Remuneration Report, Corporate Governance Report and Audit Committee Report that complies with that law and those regulations.

Each of the Directors, whose names and functions are listed at the front of the Annual Report, confirm that, to the best of their knowledge:

  • the Group financial statements, which have been prepared in accordance with IFRSs, as adopted by the EU, give a true and fair view of the assets, liabilities, financial position and profit of the Group; and
  • the information contained in the Strategic Report includes a fair review of the development and performance of the business and the position of the Group, together with a description of the principal risks and uncertainties that it faces.

We consider the annual report and accounts, taken as a whole, is fair, balanced and understandable and provides the information necessary for shareholders to assess the Group's position and performance, business model and strategy.

A copy of the Group financial statements is posted on the Group's website www.rmplc.com. The Directors are responsible for the maintenance and integrity of the Group's website and the financial information included on the website. Information published on the website is accessible in many countries with differing legal requirements but only legislation in the United Kingdom governing the preparation and dissemination of financial statements applies to the Group.

Annual General Meeting

The forthcoming Annual General Meeting will be held on 23 March 2016 at 140 Eastern Avenue, Abingdon, Oxfordshire OX14 4SB, at the time set out in the Annual General Meeting notice. The notice of the Annual General Meeting contains the full text of resolutions to be proposed.

By Order of the Board

Greg Davidson

Company Secretary 1 February 2016

Corporate Governance Report

Introduction from the Chairman

As Chairman, I am responsible for ensuring that the Company has high standards of corporate governance. On behalf of the Board, I confirm that the Company has complied with the provisions of the UK Corporate Governance Code 2014 (the "Code") throughout the 12 month period ended 30 November 2015. How we have applied the principles of the Code is set out in the table below.

The Code itself provides a framework for corporate governance and, irrespective of the Code, the Board tries to foster throughout the organisation a culture of open and honest communication, constructive challenge and proper division of responsibilities, all set within a structure containing appropriate checks and balances. The Board sees this as a positive contributor to effective business operations.

This Corporate Governance Report provides a summary of the arrangements that are in place and the above is intended to set the context within which those arrangements operate and the importance placed on them by the Board.

John Poulter

Chairman

Compliance with the UK Corporate Governance Code 2014

Code of Best Practice – Principles RM Statement of compliance

A DIRECTORS

A1 The Role of the Board

Every company should be headed by an effective board which is collectively responsible for the success of the company.

The Directors' responsibilities are outlined in the Directors' Report. The Board meets regularly on a formal basis plus additional ad hoc meetings as necessary. Further details of the operation of the Board and the structure of internal governance arrangements are referred to below.

A2 Division of Responsibilities

There should be a clear division of responsibilities at the head of the company between the running of the board and the executive responsibility for the running of the company's business. No one individual should have unfettered powers of decision.

A3 The Chairman

The Chairman is responsible for leadership of the board and ensuring its effectiveness on all aspects of its role.

There is a clear distinction between the role of the Non-Executive Directors on the Board, which is chaired by the Chairman, and the Chief Executive Officer and Chief Financial Officer, who have executive responsibility for the running of the Company's business.

The Chairman sets the Board's agenda and ensures that adequate time is available for the discussion of all agenda items. The Chairman promotes a culture of openness and debate. He also ensures constructive relations between the Executive Directors and the Non-Executive Directors. The Chairman ensures effective communication with shareholders.

The Chairman meets the independence criteria.

A4 Non-Executive Directors

As part of their role as members of a unitary board, nonexecutive directors should constructively challenge and help develop proposals on strategy.

The Non-Executive Directors scrutinise strategic proposals for the Group and monitor performance on an ongoing basis. The controls in place to ensure the integrity of financial information and systems of risk management are described elsewhere in the Annual Report.

B EFFECTIVENESS

B1 The Composition of the Board

The board and its committees should have the appropriate balance of skills, experience, independence and knowledge of the company to enable them to discharge their respective duties and responsibilities effectively.

B2 Appointments to the Board

There should be a formal, rigorous and transparent procedure for the appointment of new directors to the board.

B3 Commitment

All directors should be able to allocate sufficient time to the company to discharge their responsibilities effectively.

B4 Development

All directors should receive induction on joining the board and should regularly update and refresh their skills and knowledge.

B5 Information and Support

The board should be supplied in a timely manner with information in a form and of a quality appropriate to enable it to discharge its duties.

The Board consists of the Chief Executive Officer and Chief Financial Officer plus, currently, four Non-Executive Directors including the Chairman. All of the Non-Executive Directors are considered by the Board to be independent of the management of the Company and free from any business or other relationship which could materially interfere with the exercise of their independent judgment. The Directors have a combination of financial, business and educational expertise which is suited to the nature of the Company.

A separate Nomination Committee, comprised of all Non-Executive Directors, including the Chairman, is responsible for identifying and nominating candidates to fill Board vacancies. While the Chairman chairs the Nomination Committee, the Senior Independent Director would do so if the Committee was dealing with the appointment of a new Chairman. An external search consultancy, which had no other connection to the Company, assisted with the appointment of Neil Martin as Chief Financial Officer (appointment effective 28 September 2015).

The Board ensures that on appointment and thereafter all Directors have sufficient time to carry out their duties.

All Directors receive an induction on joining the Board. All Directors have extensive experience and possess relevant skills and knowledge to perform their duties.

The Board is supplied with monthly management accounts and detailed operational reviews.

All Directors have access to the advice and services of the Company Secretary or suitably qualified alternative, and all the Directors are able to take independent professional advice, if necessary, at the Company's expense. All Directors are also invited to attend meetings of the Executive Committee and have access to managers within the Group.

B6 Evaluation

The board should undertake a formal and rigorous annual evaluation of its own performance and that of its committees and individual directors.

The performance of the Board and each Board Committee is reviewed on an annual basis and a review was conducted during the year ended 30 November 2015.

The performance of the Chairman is assessed by the Non-Executive Directors led by the Senior Independent Director. The Senior Independent Director also meets with the Non-Executive Directors without the Chairman being present on such other occasions as considered appropriate.

The performance of the Chief Executive Officer is assessed by the Chairman, in consultation with the other Non-Executive Directors. The performance of the Chief Financial Officer is assessed by the Chief Executive Officer, in consultation with the Chairman and other Non-Executive Directors.

The Chairman also holds meetings with the Non-Executive Directors without the Executive Directors present when considered appropriate.

B7 Re-election

All directors should be submitted for re-election at regular intervals, subject to continued satisfactory performance.

All Directors are appointed for specific terms subject to annual re-election.

C ACCOUNTABILITY

C1 Financial and Business Reporting

The board should present a fair, balanced and understandable assessment of the company's position and prospects.

C2 Risk Management and Internal Control

The board is responsible for determining the nature and extent of the principal risks it is willing to take in achieving its strategic objectives. The board should maintain sound risk management and internal control systems.

C3 Audit Committee and Auditors

The board should establish formal and transparent arrangements for considering how they should apply the corporate reporting and risk management and internal control principles and for maintaining an appropriate relationship with the company's auditors. In preparing the Annual Report to shareholders, the Directors consider that they present a summarised but fair, balanced and easily understood assessment of the Group's performance and position and provide guidance on its future prospects.

The Company operates a risk management and internal control process, further details of which are given elsewhere in this Report. This process is reviewed at least on an annual basis. The Directors confirm that they have carried out a robust assessment of the principal risks facing the Company. Further details of those risks are in the Strategic Report.

The Audit Committee is comprised of Non-Executive Directors and meets at least three times a year. The Chief Executive Officer and Chief Financial Officer are invited to attend. The Audit Committee meets separately with the Company's auditor without the Executive Directors present. Further details are set out in the Audit Committee Report.

D REMUNERATION

D1 The Level and Components of Remuneration

Executive directors' remuneration should be designed to promote the long-term success of the company. Performance-related elements should be transparent, stretching and rigorously applied.

The Remuneration Committee carefully considers the elements of remuneration paid to Executive Directors and the basis on which they are paid. In all cases, remuneration is designed to promote the long-term success of the Company. The Remuneration Report sets out further details.

During the period, neither the Chief Executive Officer nor the Chief Financial Officer held any Non-Executive positions with other companies.

D2 Procedure

There should be a formal and transparent procedure for developing policy on executive remuneration and for fixing the remuneration packages of individual directors. No director should be involved in deciding his or her own remuneration.

Remuneration packages for individual Directors are set by the Remuneration Committee after, if required, receiving information from independent sources and the Company's Human Resources function. Further details are provided in the Remuneration Report. The Chief Executive Officer and Chief Financial Officer may be invited to attend the Committee's meetings but are not involved in deciding their own remuneration. The Chairman of the Remuneration Committee is available to discuss remuneration with shareholders as required.

E RELATIONS WITH SHAREHOLDERS

E1 Dialogue with Shareholders

There should be a dialogue with shareholders based on the mutual understanding of objectives. The board as a whole has responsibility for ensuring that a satisfactory dialogue with shareholders takes place.

The Chief Executive Officer and Chief Financial Officer offer meetings with major shareholders at least twice a year after the announcement of preliminary full year and interim results. The Chairman also meets with shareholders, as appropriate.

Deena Mattar is Senior Independent Director and is available to shareholders if they have concerns which contact through the normal channels has failed to resolve.

All Non-Executive Directors are available to meet institutional shareholders on an ad hoc basis.

E2 Constructive Use of General Meetings

The board should use general meetings to communicate with investors and to encourage their participation

All Directors make themselves available at the Annual General Meeting to respond to any questions raised by the investors in attendance.

Board of Directors

The Board of Directors meets regularly to review strategic, operational and financial matters, including proposed acquisitions and divestments, and has a formal schedule of matters reserved to it for decision. It approves the interim and annual financial statements, the annual financial plan, significant Stock Exchange announcements, significant contracts and capital investment, in addition to reviewing the effectiveness of the internal control systems and business risks faced by the Group. Where appropriate, it has delegated authority to committees of Directors.

Board committees

There are three Board committees: Audit, Remuneration and Nomination, each of which comprises only independent Non-Executive Directors.

The Audit Committee is chaired by Deena Mattar. The Audit Committee is comprised solely of independent Non-Executive Directors. The Audit Committee meets at least three times a year. The Company's external auditor, Chief Executive Officer, Chief Financial Officer, Company Secretary, and the Group Financial Controller, who is Head of Internal Audit, normally attend these meetings. The Audit Committee is responsible for reviewing the accounting policies, internal control environment and the financial information contained in the annual and interim reports. It provides an opportunity for the Non-Executive Directors to make independent judgments and contributions, thus furthering the effectiveness of RM's internal controls, both financial and otherwise. Further details of the Audit Committee's activities are given in the Audit Committee Report. The terms of reference for the Audit Committee are published on www.rmplc.com.

The Remuneration Committee is chaired by Patrick Martell. The Remuneration Committee is comprised solely of independent Non-Executive Directors. Executive Directors and senior managers may be invited to attend Committee meetings but will not be present during any discussion of their own pay arrangements. The Remuneration Committee sets the remuneration of the Executive Directors and recommends and monitors the level and structure of remuneration for senior management. It also considers grants and

performance conditions under RM's share-based payment schemes and reviews RM's employment strategy generally. Further details of the Remuneration Committee's activities are given in the Remuneration Report. The terms of reference for the Remuneration Committee are published on www.rmplc.com.

The Nomination Committee is chaired by the Chairman and includes all of the independent Non-Executive Directors. The Nomination Committee recommends to the Board candidates for appointment as Directors. It meets as required, when the Group is considering the appointment of Directors. The terms of reference for the Nomination Committee are published on www.rmplc.com.

Board attendance

Details of the number of meetings of the Board and each Committee and individual attendances by Directors are set out in the table below.

Board
Meetings
Audit
Committee
Remuneration
Committee
Nomination
Committee
Number of meetings held in the period 10 3 6 1
John Poulter 10 3 6 1
Lord Andrew Adonis 10 3 6 1
David Brooks 10 n/a n/a n/a
Iain McIntosh1 8 n/a n/a n/a
Patrick Martell 10 3 6 1
Neil Martin2 2 n/a n/a n/a
Deena Mattar 10 3 6 1
  1. Retired 28 September 2015

  2. Appointed 28 September 2015

Executive Committee

The Executive Committee is chaired by the Chief Executive Officer. The Executive Committee comprises the Chief Executive Officer, Chief Financial Officer and other senior managers within the Group. The Executive Committee normally meets on a monthly basis to discuss policy and operational issues. Those issues outside the delegated authority levels set by the Board are referred to the Board for its decision. All Non-Executive Directors are invited to attend the Executive Committee.

Relations with shareholders

In order to maintain dialogue with institutional shareholders, the Executive Directors offer to meet with them following interim and final results announcements, or otherwise, as appropriate. Other Directors are available to meet institutional shareholders on request. The Annual Report is made available on the Company's website (www.rmplc.com), and sent to shareholders, as appropriate, at least 20 working days before the Annual General Meeting. Each issue for consideration at the Annual General Meeting is proposed as a separate resolution. All Directors generally attend the Annual General Meeting.

Social, ethical and environmental issues

The Board takes regular account of the significance of social, ethical and environmental ('SEE') matters related to the Group's business of providing IT services and solutions (including software, managed services and consultancy) to educational institutions.

The Board considers that it has received adequate information to enable it to assess significant risks to the Company's short and long-term value arising from SEE matters and has concluded that the risks associated with SEE matters are minimal. The Board will continue to monitor those risks on an ongoing basis and will implement appropriate policies and procedures if those risks become significant.

Internal control

The Group maintains an ongoing process in respect of internal control to safeguard shareholders' investments and the Group's assets and to facilitate the effective and efficient operation of the Group.

These processes enable the Group to respond appropriately, and in a timely fashion, to significant business, operational, financial, compliance and other risks, in line with the Code, which may otherwise prevent the achievement of the Group's objectives.

The Group recognises that it operates in a highly competitive market that can be affected by factors and events outside its control. Details of the main risks faced by the Group are set out in the "Principal Risks and Uncertainties" table in the Strategic Report. It is committed to mitigating risks arising wherever possible. Internal controls that are considered, applied and monitored appropriately, are an essential tool in achieving this objective.

The key elements of Group internal control, which have been effective during 2015 and up to the date of approval of the financial statements are set out below:

  • The existence of a clear organisational structure with defined lines of responsibility and delegation of authority from the Board to its Executive Directors and operating divisions
  • A procedure for the regular review of reporting business issues and risks by operating divisions
  • Regular review meetings with the operating management
  • A planning and management reporting system operated by each division and the Executive Directors
  • The establishment of prudent operating and financial policies

The Directors have overall responsibility for establishing financial and other reporting procedures to provide them with a reasonable basis on which to make proper judgments as to the financial position and prospects of the Group, and have responsibility for establishing the Group's system of internal control and for monitoring its effectiveness. The Group's systems are designed to provide Directors with reasonable assurance that physical and financial assets are safeguarded,

transactions are authorised and properly recorded and material errors and irregularities are either prevented or detected with the minimum of delay. However, systems of internal financial control can provide only reasonable and not absolute assurance against material misstatement or loss.

The key features of the systems of internal financial control include:

  • A financial planning process with an annual financial plan approved by the Board, which plan is regularly updated providing an updated forecast for the year
  • Monthly comparison of actual results against plan
  • Written procedures detailing operational and financial internal control policies which are reviewed on a regular basis
  • Regular reporting to the Board on treasury and legal matters
  • Defined investment control guidelines and procedures
  • Regular reviews by the Executive Committee of the Group's systems and procedures, the principal risks facing the Company and the steps taken to mitigate and address those risks
  • Periodic reviews by the Audit Committee of the principal risks facing the Company and mitigating actions as noted above, as well as of the Group's systems and procedures to identify and address those risks

The majority of the Group's financial and management information is processed and stored on computer systems. The Group is dependent on systems that require sophisticated computer networks. The Group has established controls and procedures over the security of data held on such systems, including business continuity arrangements.

Both the Board and Audit Committee have reviewed the operation and effectiveness of this framework of internal control for the period and up to the date of approval of the Annual Report.

We continue to make significant investment in TTS' online channel. Online orders now make up 30% of direct marketing sales and a completely new e-commerce platform will be released this year.

Audit Committee Report

The Audit Committee operates under terms of reference approved by the Board, with the purposes of:

  • Monitoring the integrity of the financial statements of the Company and the Group
  • Reviewing the adequacy and effectiveness of the Group's internal financial controls and risk management systems
  • Reviewing the adequacy and security of the Group's arrangements for whistleblowing, the procedures for detecting fraud and the systems and controls for the prevention of bribery and the reporting of non-compliance
  • Monitoring and reviewing the effectiveness of the Group's internal audit processes, the remit of internal audit and its operations
  • Considering and making recommendations on matters relating to the appointment of the Company's external auditors, overseeing the relationship with the Company's external auditors (including recommending remuneration levels and considering non-audit services), assessing the auditors independence and objectivity, reviewing the audit plan and reviewing the findings of the audit with the Company's auditor.

Financial statements

The Audit Committee reviewed the form and content of the Annual Report and the interim results prior to their publication to provide assurance that the disclosure made in the financial statements was properly set in context.

The Audit Committee reviewed and considered the following areas:

  • the methods used to account for significant or unusual transactions where different approaches are possible
  • whether the Group has followed appropriate accounting standards and made appropriate estimates and judgements, taking into account the views of the Company's auditor
  • the consistency of, and any changes to, accounting policies both on a year-on-year basis and across the Group
  • the clarity of disclosure in the Company's financial reports

As part of this process the Audit Committee received reports from the management and the external auditor. The external auditor provided its audit opinion along with its audit findings that were of significance in relation to the audit of the annual financial statements and a high-level review of the interim financial statements. The Audit Committee reviewed these reports with the external auditor.

The Audit Committee considers that the significant accounting judgements upon which the accounts are based relate primarily to long-term contract accounting and the related margin recognition.

Long-term contracts represent a significant part of the Group's business and the accounting is inherently judgemental. To decide the margin to be recognised or loss to be provided, it is necessary to estimate future costs. Also, the Group may sign variations, extensions and/or new contracts with an existing customer and it is necessary to assess whether or not, for accounting purposes, these should be combined with an existing contract.

Monthly management accounts and reports are provided to the Board and Audit Committee. These management accounts are based on detailed information obtained by management which take into account the following:

  • The forecast costs to complete on contracts and the margin to recognise or loss to be provided
  • Contract variations and extensions and whether they should be combined with existing contractual arrangements and their impact on recognised revenue and margin

Where a contract has a significant impact on revenue and profit or where there is a significant variation to the contract outturn or a significant judgement is required this information is typically included in the management accounts and discussed by the Board and the Audit Committee.

Taking into account the track record and experience of the management team which prepares the costs to complete on long-term contracts and after reviewing the presentations and reports from management and the auditors and consulting with the auditor, the Audit Committee was satisfied that, overall, the financial statements appropriately addressed the critical judgements and key estimates (both in respect to the amounts reported and the disclosures).

Management reported to the Committee that they were not aware of any material misstatements. The auditor reported to the Committee that they had not found any misstatements in the course of their work. The Audit Committee was also satisfied that the significant assumptions used for determining the value of assets and liabilities had been appropriately scrutinised, challenged and were sufficiently robust.

The Audit Committee considered and is satisfied that, taken as a whole, the Annual Report 2015 is fair, balanced and understandable and provides the information necessary for shareholders to assess the Group's performance, business model and strategy.

Composition and qualifications of the Audit Committee

During the period the Audit Committee comprised Deena Mattar BSc (Econ), FCA (Chair), John Poulter, Lord Andrew Adonis and Patrick Martell, all of whom are independent Non-Executive Directors. The Group considers that Deena Mattar as a Fellow of the Institute of Chartered Accountants in England and Wales and former FTSE250 Finance Director has significant recent and relevant financial experience.

David Brooks (Chief Executive Officer), Iain McIntosh MA, FCA (Chief Financial Officer until 28 September 2015), Neil Martin, ACMA (Chief Financial Officer from 28 September 2015), Ed Warwick MEng, FCA (Group Financial Controller until 3 January 2016) and other management as appropriate are invited to attend Audit Committee meetings.

Schedule of meetings

The Audit Committee met three times during the period. All of these meetings were part of the regular schedule of meetings set out in the Committee's terms of reference.

Audit Committee meetings have formal agendas, which cover all of the areas of responsibility set out in the Committee's terms of reference. These agendas include meetings with the external auditor without Executive Directors or managers of the Company present.

Appointment of external auditor

The Audit Committee recommended, and shareholders approved at the Company's Annual General Meeting on 25 March 2015, the re-appointment of KPMG LLP as Group external auditor.

KPMG has been the Group's auditor since 2011. The external auditor is required to rotate the audit partner responsible for the Group audit every five years and, as such, a new lead audit partner will be appointed in 2016.

There are no contractual obligations restricting the Group's choice of external auditor.

Oversight of external audit

The Audit Committee has reviewed the scope and results of the audit services, and the cost effectiveness and independence and objectivity of the external auditor.

Internal audit

The Audit Committee approved the appointment of RM's Group Financial Controller (Ed Warwick MEng FCA until 3 January 2016 with his successor to be appointed) as Head of Internal Audit. For the purposes of this role, the Group Financial Controller reported directly to the Chair of the Audit Committee. The Audit Committee, with the advice and support of the Head of Internal Audit, sets an internal audit plan, focussed on financial controls and risk areas. The Head of Internal Audit reports on progress against this plan at Audit Committee meetings. Internal audit activities are undertaken on a peer-to-peer basis, or by contracting a suitably qualified third-party firm of accountants.

Policy on non-audit work

The Audit Committee has considered the issue of the provision of non-audit work by the external auditor and has agreed a policy intended to ensure that the objectivity of the external auditor is not compromised. The policy sets a limit for fees for non-audit work and states that nonaudit work should only be undertaken by the external auditor where there is a clear commercial benefit in doing so. Any significant activity must be approved, in advance, by at least two Audit Committee members.

The Audit Committee's policy is to include a cap on fees for non-audit work of 25% of the annual audit fee. This fee incorporates a review of the Group's interim results. In exceptional circumstances it may be appropriate for the auditors to carry out non-audit work in excess of this cap. If this is the case the type of work and the fee is considered very carefully by the Audit Committee in advance of appointing the auditors to the work. Fees for total non-audit work in the period were 18.7% of the annual audit fee.

Internal control

Control environment

The Board has put in place an organisational structure with clearly defined lines of responsibility and delegation of authority to Executive management. A Group-wide approval matrix is in place. Individuals are made aware of their level of authority and their budgetary responsibility which enables them to identify and monitor financial performance. There are established policies and procedures, which are subject to regular review. The Boards of the operating companies work within terms of reference and any matters outside those terms or the agreed business plan are referred to the Group Board for approval.

Identification and evaluation of business risks and control objectives

The Board has the primary responsibility for identifying the principal business risks facing the Group and developing appropriate policies to manage those risks. It delegates responsibility for operational risks to the Executive Committee which meets monthly.

Public reporting

The Audit Committee reviews and comments upon both the Group's Annual and interim results prepared by management.

Management information

Executive managers are required to produce a business plan for approval at the beginning of each financial year and detailed financial reporting is formally compiled monthly and reviewed by the Board. Consolidated management accounts are produced each month and results measured against plan and the previous year to identify significant variances. Forecasts are produced each month during the year, with variances to plan being measured.

Main control procedures

The existing finance systems and procedures allow the Board to derive confidence in the completeness and accuracy of the recording of financial transactions. The processes in place and the level of analytical detail given within the management accounts facilitate the identification of unreliable data. The Group's treasury activities are operated within a defined policy designed to control the Group's cash and to minimise its exposure to foreign exchange and liquidity risk.

Monitoring

The Audit Committee meets periodically to review reports from management and the external auditor so as to derive reasonable assurance on behalf of the Board that financial control procedures are in place and operate effectively. An internal audit plan is set with the Audit Committee and updates on progress are provided periodically. The internal audit work is performed on a peerto-peer review basis or by engaging a third party firm of accountants and is directed by a qualified accountant who is independent of the business divisions.

'Whistleblowing' policy

The Group has adopted a formal 'whistleblowing' policy, which allows staff to raise concerns about possible improprieties. No concerns were raised during the year.

Anti-bribery

RM conducts all its business in an honest and ethical manner and seeks to ensure that all associates and business partners do the same.

The Bribery Act 2010 sets clear standards of behaviour, which govern the Group's operations. The Group has implemented policies and procedures to ensure that it is transparent and ethical in all business dealings. The Group has an anti-corruption and anti-bribery policy which sets out the legal standards the Group enforces as part of its ongoing commitment to implement adequate procedures to guard against illegal practices. Staff certification of compliance with the policy is regularly reported to the Committee.

Statement of risks

As with any business, RM is exposed to risks as an inherent part of creating value for shareholders. As described above, the Group has put in place processes designed to identify these principal risks and to manage and mitigate the effect of them. The Audit Committee is responsible for ensuring that risks are properly considered and the Board is responsible for deciding what risks should be taken and how best to manage and mitigate the risks.

The Audit Committee is satisfied that the Group's risk management and internal control processes are appropriate to the business and Executive management has identified and addressed the principal risks affecting RM.

The most significant risks the Group is exposed to are set out in the Strategic Report.

Deena Mattar

Chair, Audit Committee 1 February 2016

The RM Results strategy is to grow the e-assessment side of the business in both the UK and overseas markets.

Remuneration Report

Part A - Introduction

On behalf of the Board, I am pleased to present the Remuneration Report for the year ended 30 November 2015.

This Report is divided into the following three sections:

Part A – Introduction Part B – Remuneration Policy Part C – Implementation Report

The introduction in this Part A provides an overview of the Report and explains any major decisions or changes in remuneration made during the year and the context of those changes (if any). It also summarises the functioning and membership of the Remuneration Committee.

The Implementation Report in Part C will be put to an advisory vote at the next Annual General Meeting. The Remuneration Policy in Part B has not changed and so will not be put to a vote, though it is noted that, following feedback received last year, we have provided some extra clarity and detail.

1. The Remuneration Committee

The Committee operates under terms of reference approved by the Board with the purposes of determining, on behalf of the Board and shareholders, the remuneration of the Executive Directors and senior employees throughout the Group. The Committee also oversees major policy changes (if any) to the overall reward structure of employees throughout the Group. In particular, the Committee keeps under review incentive plans operated throughout the Group so as to ensure that these plans are structured appropriately and are coherent. The Committee's terms of reference can be found on the Group's website at www.rmplc.com.

2. Membership of the Committee

The membership of the Remuneration Committee during the year ended 30 November 2015 comprised Lord Andrew Adonis, Patrick Martell, Deena Mattar and John Poulter, all of whom are independent Non-Executive Directors. The other Directors attend meetings by invitation.

None of the members of the Remuneration Committee has any personal financial interest in the Company other than through fees received or as a shareholder. They are not involved in the day-today running of the business and have no personal conflicts of interest which could materially interfere with the exercise of their independent judgement.

3. Major Decisions on Directors' Remuneration

During the year, the following key decisions were considered by the Committee:

  • Agreement of the bonuses payable in respect of the financial year ended 30 November 2014.
  • Approval of the Remuneration Report for the year ended 30 November 2014.
  • Agreement that there would be no increase in remuneration for any Director during the year.
  • The grant of PSP awards to Executive Directors and senior management in August 2015.
  • Approval of the termination payment made to Iain McIntosh (CFO until 28 September 2015).
  • Approval of the remuneration payable for Neil Martin (CFO from 28 September 2015).
  • The grant of a PSP award to Neil Martin in October 2015 following his appointment.

Patrick Martell

Chair, Remuneration Committee 1 February 2016

Part B – Remuneration Policy

1. General Objectives

The Remuneration Committee is responsible for the remuneration of the Directors and senior employees across the Group.

RM's Remuneration Policy is designed to promote the long-term success of the company. The Policy is designed to attract, retain and motivate Directors and senior employees, both to achieve the Group's business objectives and to deliver outstanding shareholder returns. To achieve this, RM's Remuneration Policy aims to provide 'median' reward compared to comparator groups when acceptable levels of performance have been delivered. For the achievement of outstanding performance, it aims to deliver 'upper quartile' remuneration compared to comparator groups.

Under these arrangements, the variable component of the remuneration package is designed to be focused on performance. These incentive arrangements enable Executive Directors and senior employees to have the opportunity to earn higher levels of reward but only if they enhance shareholder returns by meeting the Group's short-term and long-term targets. The Remuneration Policy therefore seeks to ensure that Executive Directors and senior employees are focused on the achievement of key company objectives. The Committee is satisfied that this model provides appropriate alignment with shareholder interests and therefore acts as an appropriate motivator.

The Committee, together with the entire Board, also recognises the need for investment in the longterm future of the Company, not just performance in a single year. Since such measures are difficult to quantify, the Committee retains the discretion to adjust annual bonus payments to ensure

that balance is maintained between short-term performance and longer-term investment.

The Committee has reviewed the level of risk inherent in the Remuneration Policy and is satisfied that there is an appropriate balance between encouraging entrepreneurial behaviour from Executive Directors and senior employees, whilst at the same time ensuring that there are no areas of the Policy which encourage undue risk taking. In relation to the target setting process and other matters arising in relation to the operation of the annual bonus and long-term incentive plans, the Committee considers that the structure should not encourage excessive risk taking.

2. Components of remuneration for Executive Directors

The following table sets out a summary of the various components of remuneration for Executive Directors, their purpose and link to strategy, how it operates, the maximum opportunity available, the nature of any applicable performance metrics and changes (if any) made during the year.

Element Purpose and link to strategy Operation
Fixed Pay
Base Salary To attract and retain
talent by ensuring that
Reviewed annually, with changes usually taking effect from
1 January (see note 1 below). Reviews take account of:
salaries are competitive in
the market.

business performance and the wider economic and
market conditions;

market position relative to relevant comparator groups;

the range of salary increases (if any) across the Group;
and

individual experience and performance.
Reviews may be conducted at other times if appropriate
(e.g. on a change in responsibility).
Pension
(see also
note 2 below)
To attract and retain
talent by ensuring
that remuneration is
competitive in the market.
Entitlement is the same as for other employees within the
Group. Cash allowance alternative where individuals are
subject to HMRC pension limits (subject to there being the
same overall cost to the Group).
Benefits To attract and retain
talent by ensuring
that remuneration is
competitive in the market.
Entitlement is the same as for other employees within
the Group. The range of benefits offered to employees is
reviewed periodically to ensure that offerings are in line
with market practice.
Variable Pay
Annual Bonus Provides an element
of at risk pay, which
incentivises good annual
Reviewed annually prior to the start of each financial
year to ensure targets support short-term and long-term
business strategy. Targets are intended to:
financial results.
be stretching but realistic;

reflect expectations of the investor community;

avoid unnecessary risk taking; and

encourage long-term decision-making
(e.g. incentivising long-term investments).
LTIPs Incentivises Directors
to achieve returns for
shareholders over a longer
time frame.
Awards are granted to Executives and senior management
typically no more than once per year, with the vesting
of awards being based on criteria designed to align
with shareholder interests and encourage long-term
performance.

Notes:

  1. As noted in Part A above, the Committee did not increase the base salary of any Directors during the year. Since the end of the financial year, having applied the principles set out in the table above, the Committee has increased the base salary of David Brooks to £318,000 with effect from 1 April 2016. As agreed upon his appointment, the Committee has reviewed Neil Martin's terms and increased his base salary from £275,000 on his appointment to £286,200 with effect from 1 April 2016.
Element
Purpose and link to strategy
Operation
Maximum Opportunity Performance Metrics Changes for 2015/16
Fixed Pay
To attract and retain
Reviewed annually, with changes usually taking effect from
Base Salary
talent by ensuring that
1 January (see note 1 below). Reviews take account of:
salaries are competitive in

business performance and the wider economic and
the market.
market conditions;
Base salaries will be determined
from the outcome of reviews.
None. No change to policy.

market position relative to relevant comparator groups;

the range of salary increases (if any) across the Group;
and

individual experience and performance.
Reviews may be conducted at other times if appropriate
(e.g. on a change in responsibility).
To attract and retain
Entitlement is the same as for other employees within the
Pension
talent by ensuring
Group. Cash allowance alternative where individuals are
(see also
note 2 below)
that remuneration is
subject to HMRC pension limits (subject to there being the
competitive in the market.
same overall cost to the Group).
Up to 7% of base salary depending
upon level of employee
contribution.
None. No change to policy.
Benefits
To attract and retain
Entitlement is the same as for other employees within
talent by ensuring
the Group. The range of benefits offered to employees is
that remuneration is
reviewed periodically to ensure that offerings are in line
competitive in the market.
with market practice.
Private healthcare.
Permanent health insurance.
Life assurance. Car allowance.
Mobile phone allowance.
None. No change to policy.
Variable Pay
Provides an element
Reviewed annually prior to the start of each financial
Annual Bonus
of at risk pay, which
year to ensure targets support short-term and long-term
incentivises good annual
business strategy. Targets are intended to:
financial results.

be stretching but realistic;

reflect expectations of the investor community;

avoid unnecessary risk taking; and

encourage long-term decision-making
(e.g. incentivising long-term investments).
55% of base salary for on-target
performance, with a maximum
figure for over-performance of
110% of base salary.
Set by the Committee at the beginning
of each year to focus on alignment with
shareholders' interests.
No change to policy.
Incentivises Directors
Awards are granted to Executives and senior management
LTIPs
to achieve returns for
typically no more than once per year, with the vesting
shareholders over a longer
of awards being based on criteria designed to align
time frame.
with shareholder interests and encourage long-term
performance.
150% of base salary. Set by the Committee at the date
of grant to align with shareholders'
interests over a period of not less than
3 years.
No change to policy.
  1. Group company RM Education Ltd operates a Defined Benefit Pension Scheme . This closed to new members in 2003 and, in respect of current members, closed to future accruals on 31 October 2012. David Brooks, CEO, has past benefits accrued as at 31 October 2012. His entitlements under that scheme are calculated on the same basis as those of other members. Since 1 November 2012, Mr Brooks has been a member of a defined contribution pension scheme.

3. Shareholding Policy

The Committee has implemented the following shareholding policy for all Executive Directors in order to further align their interests with those of the Company's shareholders:

    1. Within five years of being appointed to the Board, Executive Directors are required to build up, and retain, ordinary shares in the Company equivalent in value to at least 100% of their base annual salary.
    1. Compliance with the shareholding policy will be measured as at 30 November each year, based on base salaries as at that date.
    1. To comply with the shareholding policy, the value of Executive Directors' shareholdings must exceed the relevant amount on at least one of the following bases:
  • a. the prevailing share price as at 30 November each year (applied to the total number of shares held); or
  • b. the aggregate of (i) the price actually paid for shares (in the case of prior purchases) and (ii) the value of shares that have vested through earlier share-based awards, based on the share price applicable on the date of vesting of each such award.
    1. Provided that Executive Directors hold the appropriate level of shares, they may sell shares (i) to realise their LTIP awards or (ii) upon the exercise of share options. If income tax / national insurance becomes payable on the vesting of any awards, Executive Directors may still be able to sell shares to satisfy the relevant liability to income tax / national insurance, even where the appropriate level of shares is not held. In all cases, any such sale will be subject to the normal Listing Rules and Disclosure and Transparency Rules' requirements for directors' dealings.

4. Policy on Recruitment

The principles set out elsewhere in this Policy, in particular those in paragraphs 2 and 3 above, apply both to existing Executive Directors and to any new Executive Directors on recruitment. No other amounts or forms of remuneration which would be outside the parameters set out in this Policy would be payable (unless agreed with shareholders).

5. Clawback

Malus and clawback provisions are in place, and will continue to be maintained, in relation to the variable, performance related remuneration of the Executive Directors (annual bonus and LTIPs).

In respect of each award under the RM plc Performance Share Plan 2010 ("PSP Scheme"), the clawback applies where there is a deliberate act of fraud (whether by the Executive Directors or anybody else) that results in the misstatement of the Company's results. The clawback operates to the later of (a) one year from the relevant PSP award vesting and (b) the completion of the next audit of the Group's accounts after the award vests.

In respect of annual bonuses, the payment of all bonuses is at the discretion of the Remuneration Committee and the clawback applies where the Company suffers significant financial or reputational damage as a result of gross or serious misconduct, fraudulent misrepresentation, the Executive being convicted of a criminal offence, wilful default of the relevant Service Agreement or a breach of Company policy or procedure. The clawback operates for up to 18 months after the end of the relevant financial year to which the bonus relates.

6. Non-Executive Director Fees

The fees payable to Non-Executive Directors are considered periodically by reference to comparable roles in companies of a similar size and complexity as the Company. Fees are not performance-related. Out-of-pocket expenses (such as travel costs) incurred in performing those duties are reimbursed by the Company. It is noted that the fees payable to Non-Executive Directors have not been increased in recent years.

7. Illustration of Remuneration Policy

The graphs below provide estimates of the potential future reward for each of the Executive Directors based on their current roles, the Remuneration Policy outlined above and base salaries as at 1 December 2015. However, it is noted that the illustrations show maximum LTIP awards at 150% of base salary, whereas the typical value of LTIP awards is lower (e.g. as is shown in paragraph 2 of Part C of this Remuneration Report, the value of LTIP awards made during the year ended 30 November 2015 was 107% of base salary for David Brooks and 97% of base salary for Neil Martin).

David Brooks – Chief Executive Officer

Explanations:

Base Benefits Pension Total
Fixed
(£000)
300 16 21 337
On-target On-target is assumed to be an annual
bonus equal to 55% of base salary and
an LTIP award of 25% of maximum
Maximum
Full pay-out of annual variable pay
i.e., 110% of base salary

Maximum vesting of LTIP awards

Neil Martin – Chief Financial Officer

Explanations:

Base Benefits Pension Total
Fixed
(£000)
275 16 19 310
On-target On-target is assumed to be an annual
bonus equal to 55% of base salary and
an LTIP award of 25% of maximum
Maximum
Full pay-out of annual variable pay
i.e., 110% of base salary

Maximum vesting of LTIP awards

8. Comparison of Remuneration Policy

This policy sets out the remuneration structure applicable to Directors of the Company. Salary levels and incentive arrangements applicable to other Group employees are determined by reference to local employment conditions for comparative roles.

Budgeted salary increases for Group employees are taken into consideration when determining increases for the Executive Directors.

Employees are provided with a competitive benefits package including (as appropriate) private healthcare, permanent health insurance, life assurance, car allowance, mobile phone allowance and pension.

The closure to future accrual of benefits of RM Education Ltd's Defined Benefit Pension Scheme in October 2012 applied equally to all employees, including Directors.

Consistent with Directors, the majority of employees are eligible to participate in an annual bonus scheme with conditions linked to their personal performance, the performance of their operating subsidiary and the Group overall.

The Group does not consult with employees in respect of the Remuneration Policy. However, the Committee receives regular updates on salary and bonus levels across the Group and is aware of how the remuneration of Directors compares to employees.

In addition, when setting remuneration levels for the Executive Directors, the Committee takes account of the levels of remuneration received by executive directors of similar companies.

Remuneration consultants have not been engaged during the period.

9. Directors' service contracts and letters of appointment

The Committee's policy on Executive Directors' service contracts is for them to contain a maximum notice period of one year. Each service contract expires at the respective normal retirement date of the Executive Director but is subject to earlier termination for cause or if notice is given under the contract. The contracts are designed to allow for flexibility to deal with each case on its own particular merits in accordance with the law and policy as they have developed at the relevant time. In the event that the Company wishes to terminate the employment of an Executive Director, it will take into account the Executive Director's obligations to mitigate losses when deciding on an appropriate level of compensation.

Details of the Directors' service contracts and/or letters of appointment who served for all or part of the year ended 30 November 2015 are shown in the table below:

Initial agreement date Expiry date of
current agreement
Notice to be given by
employer and individual
Current Directors
John Poulter 1 May 2013 30 April 2019 6 months
Lord Andrew Adonis 1 October 2011 30 September 2017 3 months
David Brooks 1 July 2012 Indefinite 12 months
Neil Martin 28 September 2015 Indefinite 12 months
Deena Mattar 1 June 2011 31 May 2017 3 months
Patrick Martell 1 January 2014 31 December 2016 3 months
Past Directors
Iain McIntosh 22 October 2009 n/a 12 months

RM Education's strategy is to return to sustainable top line growth by developing the adoption of its portfolio of software products and services to existing and new UK school and college customers.

Part C – Implementation Report

1. Directors' Remuneration - Single Figure of Remuneration

The tables below set out a Single Figure of remuneration for each of the Directors in respect of the year ended 30 November 2015 and, in respect of those Directors, the equivalent figures for the year ended 30 November 2014:

Year ended 30 November 2015

Salary Taxable Annual Retirement Termination
and fees benefits bonus LTIPs benefits payments Total
Name £000 £000 £000 £000 £000 £000 £000
Executive
David Brooks 3001 11 165 749 211 - 1,246
Iain McIntosh
(resigned 28
September 2015)
1961 8 - 479 121 250 945
Neil Martin
(appointed 28
September 2015)
481 3 25 - 31 - 79
Non-Executive
John Poulter 120 - - - - - 120
Lord Andrew Adonis 36 - - - - - 36
Patrick Martell 39 - - - - - 39
Deena Mattar 43 - - - - - 43
Total 782 22 190 1,228 36 250 2,508

Year ended 30 November 2014

Salary Taxable Annual Retirement Termination
Name and fees
£000
benefits
£000
bonus
£000
LTIPs
£000
benefits
£000
payments
£000
Total
£000
Executive
David Brooks 2961 11 248 - 211 - 576
Iain McIntosh 2351 11 155 - 161 - 417
Non-Executive
John Poulter 120 - - - - - 120
Lord Andrew Adonis 36 - - - - - 36
Jo Connell
(retired 19 March 2014)
14 - - - - - 14
Patrick Martell
(appointed 1 January
2014)
35 - - - - - 35
Deena Mattar 42 - - - - - 42
Total 778 22 403 - 37 - 1,240

Notes:

  1. The section below headed "Retirement benefits" explains how those benefits have been calculated and presented in the above tables.

The following provides details of how the 'Single Figure' has been calculated:

Taxable benefits

These comprise the benefits noted in Part B above other than retirement related benefits. The figure included in the above table in respect of such benefits is calculated based on the taxable value of such benefits.

Annual bonus

As stated in the Remuneration Policy, on-target performance is paid out at 55% of base salary, with over-performance capped at a maximum of 110% of base salary.

At the start of the year, the Committee decided that David Brooks' bonus should be based upon targets for Group adjusted operating profit for the year, both before and after movements in work-inprogress ("Pre-WIP" and "Post-WIP" respectively). The reason for setting both Pre-WIP and Post-WIP targets was to ensure that the long-term trends of the Company's underlying business operations were captured. The Committee took analyst forecasts into account when setting the relevant targets.

In the year, the Pre-WIP target for Group adjusted operating profit was met and the Post-WIP target exceeded. The Committee decided that it would be appropriate to award an on-target bonus of 55% of base salary.

Neil Martin was appointed on 28 September 2015. As agreed at the time of Mr Martin joining the Company, the Committee considered that it would be appropriate to pay the bonus for the year based on an on-target outcome, pro-rated for the two months of employment in the year.

LTIPs

In the year, two awards previously granted under the RM plc Performance Share Plan 2010 (the "PSP Scheme") vested. On 2 December 2014, the award granted to David Brooks and Iain McIntosh under the Scheme on 1 December 2011 vested in full, the performance criteria having been fully met. For

David Brooks, 250,000 shares vested at a value of £1.595 per share, making the total value of the award £398,750. For Iain McIntosh, 300,000 shares vested at a value of £1.595 per share, making the total value of the award £478,500. On 3 August 2015, the award granted to David Brooks under the Scheme on 6 August 2012 vested. Of the maximum 250,000 shares in the original award, 205,882 shares vested (based on the extent to which the relevant performance criteria had been met). The value of the shares that vested was £349,999 (based on a share price of £1.70 on the date of vesting).

Retirement benefits

David Brooks and Neil Martin are both members of a defined contribution pension scheme operated by RM Education Ltd, into which the Group makes a contribution of 7% of base salary. A salary sacrifice arrangement is operated in relation to this scheme (for all employees), meaning that base salary is reduced by the contribution that would otherwise be made by the individual, with that amount then being added to the employer contribution made to the scheme. However, to make the figures in the above tables more meaningful, base salaries are stated prior to the reduction in base salary as a result of that salary sacrifice arrangement.

Iain McIntosh was not a member of the defined contribution pension scheme noted above. Instead he received a cash allowance equivalent to 7% of base salary in lieu of such contribution. Again, to make the figures in the above tables more meaningful, the cash received in lieu of pension contribution is shown as a retirement benefit and not as part of base salary.

David Brooks is also a member of RM Education Ltd's Defined Benefit Pension Scheme which closed to future accrual with effect from 31 October 2012. During the year, the increase in Mr Brooks' accrued pension under that scheme was nil.

Termination payments

Iain McIntosh left the Company on 28 September 2015. On the cessation of his employment, as a good leaver, he received the value of his base salary and a payment towards loss of benefits which would have accrued to him during his twelve months' notice period. No bonus was paid to him in respect of the 2015 financial year. No further compensation for loss of benefits was paid.

The awards granted under the RM plc Performance Share Plan 2010 in July 2013 and August 2014 both lapsed in full and no other long-term incentive plan awards are outstanding. On the cessation of his employment, he received a payment totalling £250,000. This comprised of £235,000 in lieu of twelve months' base salary and £15,000 for loss of benefits. The Remuneration Committee exercised its discretion in respect of the payment of £15,000 for loss of benefits in light of Mr McIntosh's performance during the period prior to him leaving the Company.

2. Directors' long-term incentive plans

During the year ended 30 November 2015, the following long-term incentive awards were made:

Name Type of
share
award Grant date Face value
of award
£000
Percentage
that would
vest at
threshold
performance
Maximum
percentage of
the face value
where this is
more than the
face value
The end of the
period over
which the
performance
conditions have
to be fulfilled
A summary of
performance
targets and
measures
David Brooks PSP1 5 August
2015
320 (107% of
base salary)2
25% n/a 6 August 2018 Relative TSR
performance4
Neil Martin PSP1 2 October
2015
267 (97% of
base salary)3
25% n/a 4 October 2018 Relative TSR
performance4

Notes:

    1. Awards granted under the RM plc Performance Share Plan 2010.
    1. The face value of the award has been calculated by multiplying the maximum number of shares in the award (180,000 shares) by the share price on the date of grant of the award (178.00 pence).
    1. The face value of the award has been calculated by multiplying the maximum number of shares in the award (160,000 shares) by the share price on the date of grant of the award (167.00 pence).
    1. Targets are based on relative TSR compared with a comparator group of the companies in the FTSE Small Cap (ex. Investment Trusts) Index. Threshold vesting is at median performance, maximum vesting at upper quartile performance, with straight line vesting in between these points.

3. Performance graph

The following graph shows the value, by 30 November 2015, of £100 invested in RM plc on 30 November 2008 compared with the value of £100 invested in the FTSE Small Cap (ex. Investment Trusts) Index on the same date. The other points plotted are the values at intervening financial year-ends.

Total Shareholder Return

4. Historical Chief Executive Officer pay

The table below sets out details of:

  • The total pay for each of the persons who have performed the role of Chief Executive for the current year and the preceding six financial years. The 'Single Figure' is calculated using the same methodology as that used for the "Single Figure of Remuneration" table in paragraph 1 above.
  • The pay-out of incentive awards as a proportion of the maximum opportunity for the period.
2009 2010 20111 20122 20133 2014 2015
Single Figure (£000) 548 517 426 286 379 576 1,246
Annual variable element award
rates against maximum opportunity
48% 56% 0% 0% 58%4 75% 50%
Long-term incentive vesting rates
against maximum opportunity
0% 40% 0% 0% 0% 0% 91%

Notes:

    1. Terry Sweeney to 24 October 2011 (Single Figure: £369,000). Rob Sirs from 25 October 2011 to 30 November 2011 (Single Figure: £57,000).
    1. Rob Sirs from 1 December 2011 to 31 January 2012 (Single Figure: £49,000). Martyn Ratcliffe from 1 February 2012 to 30 November 2012 (Single Figure: £237,000).
    1. Martyn Ratcliffe from 1 December 2012 to 28 February 2013 (Single Figure: £52,000). David Brooks from 1 March 2013 (Single Figure: £327,000). Figures from the Single Figure table in paragraph 1 of this Part C have been pro-rated to reflect the period during which Mr Ratcliffe and Mr Brooks respectively fulfilled the role of Chief Executive Officer.
    1. Relates to David Brooks only. Martyn Ratcliffe had no annual variable remuneration.

5. Relative importance of spend on pay

The following table sets out, in respect of the year ended 30 November 2015 and the immediately preceding financial year, the total remuneration paid to all employees as compared to other significant distributions and payments.

2015 2014
£m £m
Total remuneration to employees 66.8 69.1
Total remuneration to Directors 2.5 1.2
Dividends paid 3.4 17.7
Corporation tax paid 0.2 2.5
Defined benefit pension cash contribution 4.0 11.8

6. Relative changes in pay – Chief Executive Officer and employees

The average increase in pay for permanent employees across the Group between the year ended 30 November 2014 and the year ended 30 November 2015 was 3.4% (3.1% in the UK and 6.7% in India). As noted in Part A of this Report, there was no increase in the base salary of the Chief Executive Officer during the year.

7. Statement of shareholder voting

Voting at the Annual General Meeting held on 25 March 2015 in respect of the remuneration report for the year ended 30 November 2014 was as follows:

% of votes
in favour
% of votes
against
Number of votes
withheld
Resolution to approve the remuneration report 85.35 14.64 1,253,604 (1.52%)
Resolution to approve the Directors' remuneration policy 73.28 26.71 129,392 (0.16%)

8. Directors' shareholdings

The beneficial interests of the Directors (including connected persons as defined for the purposes of section 96B(2) of the Financial Services and Markets Act 2000) in the ordinary shares of RM plc as at 30 November 2015 were:

30 November 2015 30 November 2014
John Poulter 87,500 87,500
Lord Andrew Adonis - -
David Brooks 245,163 3,976
Patrick Martell 5,000 -
Neil Martin - -
Deena Mattar 17,933 17,933

9. Directors' interests in share plans

As at 30 November 2015, the Executive Directors had the following interests in the Company's share plans1 :

Share Options2 PSP Awards3

David Brooks Date of Grant No. of
Options
Exercise
Price
Date of Grant No. of Shares
/ Options
Performance
Conditions
6/12/06 10,000 £1.742 10/7/13 125,000 See note 4
28/11/07 20,000 £1.973 4/8/14 180,000 See note 4
5/8/15 180,000 See note 4
Neil Martin None. Date of Grant No. of Shares
/ Options
Performance
Conditions
2/10/15 160,000 See note 4

Notes:

    1. To avoid duplication, and in accordance with Section 17(b)(iii) of The Large and Medium-sized Companies and Groups (Accounts and Reports) (Amendment) Regulations 2013, the figures in the above table do not include the shares or share-based awards referred to in paragraph 1 (Directors' Remuneration – Single Figure of Remuneration) or in the table in paragraph 8 (Directors' Shareholdings) above.
    1. Granted under "The RM plc 2004 Inland Revenue Approved Company Share Option Plan and The RM plc 2004 Non-Inland Revenue Approved Company Share Option Plan". All Options lapse if not exercised within 10 years of the date of grant. The Options in the above table have vested and are no longer subject to any performance conditions. Other Options previously granted but which have lapsed due to the performance conditions not having been met are not included.
    1. Granted under "The RM plc Performance Share Plan 2010". All PSP awards are subject to a minimum vesting period of 3 years.
    1. Targets are based on relative TSR compared with a comparator group of the companies in the FTSE Small Cap (ex. Investment Trusts) Index. Threshold vesting is at median performance, maximum vesting at upper quartile performance, with straight line vesting in between these points.
    1. The PSP award granted in 2013 was a conditional share award. The awards granted in 2014 and 2015 respectively were awards of options, with an exercise price of £0.00 per option. If the options granted in August 2014 vest, they would be exercisable in the period 7 August 2017 to 2 August 2024. If the options granted in August 2015 vest, they would be exercisable in the period 6 August 2018 to 1 August 2025. If the options granted in October 2015 vest, they would be exercisable in the period 4 October 2018 to 30 September 2025.

10. Details of Directors' Service Contracts

Relevant information relating to the Service Contracts of the Directors is set out in Part B of this Report (Remuneration Policy).

11. Remuneration Committee details

Details of the Remuneration Committee and its membership are contained in Part A of this Report (Introduction).

12. Compliance with Regulations

This Report has been prepared in accordance with Schedule 8 of the Large and Medium-Sized Companies and Group (Accounts and Reports) Regulations 2008, as amended by The Large and Medium-Sized Companies and Groups (Accounts and Reports) (Amendment) Regulations 2013. The Report also meets the relevant requirements of the Listing Rules of the UK Listing Authority and illustrates how the principles of the UK Corporate Governance Code relating to Directors' remuneration are applied by the Company.

The Group's auditors are required to comment on whether certain parts of the Group's Remuneration Report have been prepared in accordance with Schedule 8 of the Large and Medium-Sized Companies and Group (Accounts and Reports) Regulations 2008. Accordingly, the following sections of this Part C of this Report have been audited by KPMG LLP:

  • The "Single Figure of Remuneration" table in paragraph 1.
  • Total pension entitlements, as described in the notes to paragraph 1.
  • Scheme interests awarded during the year, as set out in paragraph 2.
  • Directors' shareholdings, as set out in paragraph 8.
  • Directors' interests in share plans, as set out in paragraph 9.

By Order of the Board

Patrick Martell

Chair, Remuneration Committee 1 February 2016

Independent Auditor's Report

to the members of RM plc only

Opinions and conclusions arising from our audit

1. Our opinion on the financial statements is unmodified

We have audited the financial statements of RM plc for the year ended 30 November 2015 set out on pages 51 to 100. In our opinion:

  • the financial statements give a true and fair view of the state of the Group's and of the parent company's affairs as at 30 November 2015 and of the Group's profit for the year then ended;
  • the Group financial statements have been properly prepared in accordance with International Financial Reporting Standards as adopted by the European Union (IFRSs as adopted by the EU);
  • the parent company financial statements have been properly prepared in accordance with IFRSs as adopted by the EU and as applied in accordance with the provisions of the Companies Act 2006; and
  • the financial statements have been prepared in accordance with the requirements of the Companies Act 2006 and, as regards the Group financial statements, Article 4 of the IAS Regulation.

2. Our assessment of risks of material misstatement

In arriving at our audit opinion above on the financial statements the risk of material misstatement that had the greatest effect on our audit was as follows.

Long-term contracts (Revenue £43.9m; Receivables £0.1m; Payables £25.5m)

Refer to page 29 (Audit Committee statement), page 60 (accounting policy) and page 79 (financial disclosures).

  • The risk Long-term contracts including Building Schools for the Future implementation and managed service contracts and e-marking software and services contracts, represent a significant part of the Group's business and the accounting is inherently judgemental. To determine the margin to be recognised or loss to be provided, it is necessary to estimate future costs, including contingent amounts in respect of contract risks. Also, the Group may sign variations, extensions and/or new contracts with an existing customer and it is necessary to assess whether or not, for accounting purposes, these should be combined with an existing contract.
  • Our response We make an assessment of the Group's ability to forecast costs. We assessed the knowledge and skill of the Group's project accounting staff by attending two project review meetings at which the progress of a number of contracts was discussed. We assessed the range and seniority of those present, the quality and relevance of documents prepared for discussion, the size of the financial variances in the forecasts for which explanations were sought and the extent of relevant technical and commercial information provided. Separately, we compared actual outturn to previous forecast for a number of contracts.

We selected for detailed testing a number of long-term contracts based on the magnitude of revenue recognised in the year and risk indicators (such as contracts with a significant change in the estimate of lifetime revenue, margin or risk provision, loss making contracts and contracts with a large work in progress balance). For the contracts we selected, we read any variations, extensions and new contracts and considered, amongst other matters, whether the new agreement provided value to the customer on a stand-alone basis

(and therefore should be treated as a separate contract) or whether, together with an existing contract, it was effectively a single project with an overall profit margin (and therefore should be accounted for as a revision to the existing contract). We assessed the completeness and accuracy of costs included in contract estimates, including those for specified contract risks, by reading the contract and customer correspondence and obtaining evidence to support selected inputs.

Where a contract had been selected for detailed work during a prior year's audit and the contract is now in a stable managed service phase, we determined whether the margin in the current year was in line with our expectation. We also assessed the adequacy of the Group's disclosure about estimation uncertainty regarding longterm contract outcome.

3. Our application of materiality and an overview of the scope of our audit

The materiality for the Group financial statements as a whole was set at £1.0 million determined with reference to a benchmark of Group profit before taxation, normalised to exclude this year's restructuring charge, and the decrease in provision for dilapidations on leased properties and onerous lease contracts as disclosed in the Adjustments column on the face of the income statement, of which it represents 6%.

We report to the Audit Committee any corrected or uncorrected identified misstatements exceeding £50,000, in addition to other identified misstatements that warrant reporting on qualitative grounds.

Of the Group's ten reporting components, we subjected four to audits for Group reporting purposes and two to specified risk-focused audit procedures. The components for which we performed specified risk-focused procedures were not individually financially significant enough to require an audit for Group reporting purposes, but did present specific individual risks that needed to be addressed. These Group procedures covered 98% of total Group revenue for components subject to audit and 0% for those subject to specified

risk-focused procedures; 89% of the total profits and losses that made up Group profit before tax for components subject to audit and 5% for those subject to specified risk-focused procedures; and 96% of total Group assets for components subject to audit and 2% for those subject to specified riskfocused procedures.

The Group audit team instructed component auditors as to the significant areas to be covered, and the information to be reported back. The Group audit team approved the component materialities, which ranged from £0.5 million to £0.8 million, having regard to the mix of size and risk profile of the Group across the components. The work on two of the six components was performed by component auditors and the rest by the Group audit team.

The Group audit team visited one component location in Nottingham, UK, including to assess the audit risk and strategy. Telephone meetings were held with the component auditors in the UK and India. At these meetings, including the site visit, the findings reported to the Group audit team were discussed in more detail.

4. Our opinion on other matters prescribed by the Companies Act 2006 is unmodified

In our opinion:

  • the part of the Directors' Remuneration Report to be audited has been properly prepared in accordance with the Companies Act 2006;
  • the information given in the Strategic Report and Directors' Report for the financial year for which the financial statements are prepared is consistent with the financial statements; and
  • the information given in the Corporate Governance Report with respect to internal control and risk management systems in relation to financial reporting processes and about share capital structures ("the specified Corporate Governance information") is consistent with the financial statements.

5. We have nothing to report on the disclosures of principal risks

Based on the knowledge we acquired during our audit, we have nothing material to add or draw attention to in relation to:

  • the Directors' Financial Viability Statement on page 9, concerning the principal risks, their management, and, based on that, the Directors' assessment and expectations of the Group's continuing in operation over the 3 years to 30 November 2018; or
  • the disclosures on page 59 of the financial statements concerning the use of the going concern basis of accounting.

6. We have nothing to report in respect of the matters on which we are required to report by exception

Under ISAs (UK and Ireland) we are required to report to you if, based on the knowledge we acquired during our audit, we have identified other information in the annual report that contains a material inconsistency with either that knowledge or the financial statements, a material misstatement of fact, or that is otherwise misleading.

In particular, we are required to report to you if:

  • we have identified material inconsistencies between the knowledge we acquired during our audit and the Directors' statement that they consider that the annual report and financial statements taken as a whole is fair, balanced and understandable and provides the information necessary for shareholders to assess the Group's position, performance, business model and strategy; or
  • the section of the annual report describing the work of the Audit Committee does not appropriately address matters communicated by us to the Audit Committee.

Under the Companies Act 2006 we are required to report to you if, in our opinion:

• adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been received from branches not visited by us; or

  • the parent company financial statements and the part of the Directors' Remuneration Report to be audited are not in agreement with the accounting records and returns; or
  • certain disclosures of Directors' remuneration specified by law are not made; or
  • we have not received all the information and explanations we require for our audit.

Under the Listing Rules we are required to review:

  • the Directors' statement, set out on page 9, in relation to going concern and longer-term viability; and
  • the part of the Corporate Governance Statement on pages 21 to 24 relating to the Company's compliance with the eleven provisions of the 2014 UK Corporate Governance Code specified for our review.

We have nothing to report in respect of the above responsibilities.

Scope and responsibilities

As explained more fully in the Directors' Responsibilities Statement set out on page 18, the Directors are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view. A description of the scope of an audit of financial statements is provided on the Financial Reporting Council's website at www.frc.org.uk/auditscopeukprivate. This report is made solely to the Company's members as a body and is subject to important explanations and disclaimers regarding our responsibilities, published on our website at www.kpmg.com/uk/auditscopeukco2014a, which are incorporated into this report as if set out in full and should be read to provide an understanding of the purpose of this report, the work we have undertaken and the basis of our opinions.

Tudor Aw (Senior Statutory Auditor) for and on behalf of KPMG LLP, Statutory Auditor

Chartered Accountants Arlington Business Park, Theale, Reading, RG7 4SD

1 February 2016

Consolidated Income Statement

Year ended 30 November 2015 Year ended 30 November 2014
Note Adjusted
£000
Adjustments
£000
Total
£000
Adjusted
£000
Adjustments
£000
Total
£000
Revenue 3 178,228 - 178,228 202,544 - 202,544
Cost of sales (109,316) - (109,316) (126,974) - (126,974)
Gross profit 68,912 - 68,912 75,570 - 75,570
Operating expenses 5 (50,713) - (50,713) (57,044) - (57,044)
Amortisation of acquisition
related intangible assets
13 - (303) (303) - (303) (303)
Impairment of held for sale assets
and related transition costs
20 - (323) (323) - - -
Gain on sale of operations - 65 65 - 429 429
Share-based payment charges - (864) (864) - (932) (932)
Release of/(increase in)
provisions for dilapidations
on leased properties and
onerous lease contracts 22 - 2,368 2,368 - (774) (774)
Restructuring costs
Exceptional credit on Defined
Benefit Pension Scheme
24 -
-
243
206
243
206
-
-
(472)
-
(472)
-
(50,713) 1,392 (49,321) (57,044) (2,052) (59,096)
Profit from operations 5 18,199 1,392 19,591 18,526 (2,052) 16,474
Investment income 7 409 894 1,303 476 - 476
Finance costs 8 (1,510) (149) (1,659) (924) (269) (1,193)
Profit before tax 17,098 2,137 19,235 18,078 (2,321) 15,757
Tax 9 (3,984) (289) (4,273) (4,359) 201 (4,158)
Profit for the year 13,114 1,848 14,962 13,719 (2,120) 11,599
Earnings per ordinary share 10
- basic 16.2p 2.3p 18.5p 16.4p (2.5)p 13.9p
- diluted 15.6p 2.2p 17.8p 15.4p (2.4)p 13.0p
Paid and proposed
dividends per share
11
- interim 1.20p 0.96p
- final 3.80p 3.04p

Adjustments to results have been presented to give a better guide to business performance (see note 1). All amounts were derived from continuing operations.

Consolidated Statement of Comprehensive Income

Year ended Year ended
Note 30 November 2015
£000
30 November 2014
£000
Profit for the year 14,962 11,599
Items that will not be reclassified
subsequently to profit or loss
Defined Benefit Pension Scheme remeasurements 24 2,402 (21,892)
Tax on items that will not be reclassified subsequently to
profit or loss
9 (950) 4,378
Items that are or may be reclassified
subsequently to profit or loss
Fair value (loss)/gain on hedged instruments (180) 1,018
Exchange (loss)/gain on translation of overseas operations (80) 81
Tax on items that are or may be reclassified subsequently
to profit or loss
9 (36) 657
Other comprehensive income/(expense) 1,156 (15,758)
Total comprehensive income/(expense)
for the year attributable to equity holders
16,118 (4,159)

Consolidated Statement of Changes in Equity

Capital
Share Share redemption Hedging Translation Retained
capital premium Own shares reserve reserve reserve earnings Total
Note £000 £000 £000 £000 £000 £000 £000 £000
At 1 December 2013 1,870 26,997 (2,972) 94 (474) (385) 3,895 29,025
Profit for the year - - - - - - 11,599 11,599
Other comprehensive
income/(expense)
- - - - 1,018 81 (16,857) (15,758)
Total comprehensive
income/(expense)
- - - - 1,018 81 (5,258) (4,159)
Transactions with owners of the Company
Shares issued 23 19 21 (18) - - - - 22
Share-based payment
awards exercised
- - 40 - - - (40) -
Share-based payment
fair value charges
26 - - - - - - 932 932
Dividends paid 11 - - - - - - (17,706) (17,706)
At 30 November 2014 1,889 27,018 (2,950) 94 544 (304) (18,177) 8,114
Profit for the year - - - - - - 14,962 14,962
Other comprehensive
(expense)/income
- - - - (180) (80) 1,416 1,156
Total comprehensive
(expense)/income
- - - - (180) (80) 16,378 16,118
Transactions with owners of the Company
Shares issued 23 1 17 - - - - - 18
Sale of shares held in
staff share scheme
- - - - - - 55 55
Share-based payment
awards exercised
- - 2,910 - - - (3,038) (128)
Purchase of own
shares
- - (2,470) - - - - (2,470)
Share-based payment
fair value charges
26 - - - - - - 864 864
Ordinary
dividends paid
11 - - - - - - (3,424) (3,424)
At 30 November 2015 1,890 27,035 (2,510) 94 364 (384) (7,342) 19,147

Consolidated Balance Sheet

At 30 November 2015 At 30 November 2014
Note £000 £000
Non-current assets
Goodwill 12 14,067 14,067
Acquisition related intangible assets 13 8 461
Other intangible assets 13 562 537
Property, plant and equipment 14 7,059 8,040
Other receivables 18 1,168 1,878
Deferred tax assets 9 6,121 8,147
28,985 33,130
Current assets
Inventories 16 10,862 10,604
Trade and other receivables 18 25,592 32,928
Tax assets - 821
Cash and short-term deposits 19 48,320 47,893
Assets held for sale 20 1,162 -
85,936 92,246
Total assets 114,921 125,376
Current liabilities
Trade and other payables 21 (64,974) (79,085)
Tax liabilities (2,787) (600)
Provisions 22 (2,077) (3,660)
Liabilities directly associated with
assets classified as held for sale 20 (549) -
(70,387) (83,345)
Net current assets 15,549 8,901
Non-current liabilities
Other payables 21 (662) (1,657)
Provisions 22 (2,864) (5,507)
Defined Benefit Pension Scheme obligation 24 (21,861) (26,753)
(25,387) (33,917)
Total liabilities (95,774) (117,262)
Net assets 19,147 8,114
Equity attributable to shareholders
Share capital 23 1,890 1,889
Share premium account 27,035 27,018
Own shares 25 (2,510) (2,950)
Capital redemption reserve 94 94
Hedging reserve 364 544
Translation reserve (384) (304)
Retained earnings - (deficit) (7,342) (18,177)
Total equity 19,147 8,114

The notes on pages 59 to 100 form an integral part of these financial statements.

These Financial Statements of RM plc, registered number 01749877, were approved and authorised for issue by the Board of Directors on 1 February 2016.

On behalf of the Board of Directors,

David Brooks Neil Martin

Director Director

Consolidated Cash Flow Statement

Year ended Year ended
30 November 2015 30 November 2014
Note £000 £000
Profit before tax 19,235 15,757
Investment income (1,303) (476)
Finance costs 1,659 1,193
Profit from operations 19,591 16,474
Adjustments for:
Impairment of acquisition related intangible assets 13 150 -
Amortisation of acquisition related intangible assets 13 303 303
Amortisation of other intangible assets 13 297 417
Depreciation and impairment of property, plant and equipment 14 2,406 3,415
Gain on sale of operations (65) (429)
Loss on disposal of other intangible assets - 73
Gain on disposal of property, plant and equipment (95) (398)
Loss/(gain) on foreign exchange derivatives 133 (83)
Share-based payment charge 864 932
(Decrease)/increase in provisions (716) 1,339
Defined Benefit Pension Scheme administration cost 24 530 475
Operating cash flows before movements in working capital 23,398 22,518
Increase in inventories (707) (55)
Decrease in receivables 6,102 2,792
Decrease in trade and other payables (14,369) (708)
Utilisation of onerous lease and dilapidations provisions 22 (2,186) (836)
Utilisation of employee-related restructuring provisions 22 (1,166) (4,348)
Utilisation of other provisions 22 (132) (289)
Cash generated from operations 10,940 19,074
Defined Benefit Pension Scheme cash contributions (2014: including £8m escrow payment) (3,984) (11,821)
Tax paid (2,527)
Borrowing facilities arrangement and commitment fees (171) (353)
(447)
Income on sale of finance lease debt 7 45 55
Net cash inflow from operating activities 6,383 4,428
Investing activities
Interest received 364 403
Repayment of loans by third parties 18 33
Proceeds from sale of other receivables 1,586 -
Proceeds on disposal of property, plant and equipment 165 661
Purchases of property, plant and equipment 14 (1,576) (2,597)
Purchases of other intangible assets 13 (322) (1)
Net cash generated by/(used in) investing activities 235 (1,501)
Financing activities
Ordinary and Special dividends paid (3,424) (17,706)
Repayment of capital obligations under vehicle finance leases (244) (530)
Proceeds of share capital issue, net of share issue costs 18 22
Proceeds from sale of shares held in Staff Share Scheme 55 -
Purchase of own shares (2,470) -
Satisfaction of share-based payment awards (128) -
Net cash used in financing activities (6,193) (18,214)
Net increase/(decrease) in cash and cash equivalents 425 (15,287)
Cash and cash equivalents at the beginning of the year 41,893 57,169
Effect of foreign exchange rate changes 2 11
Cash and cash equivalents at the end of the year 19 42,320 41,893

Company Statement of Changes in Equity

Capital
Share Share redemption Retained
capital premium Own shares reserve earnings Total
Note £000 £000 £000 £000 £000 £000
At 1 December 2013 1,870 26,997 (2,972) 94 30,895 56,884
Profit for the year - - - - 6,281 6,281
Total comprehensive income - - - - 6,281 6,281
Transactions with owners of the Company
Shares issued 23 19 21 (18) - - 22
Share-based payment awards exercised - - 40 - (40) -
Share-based payment fair value charges 26 - - - - 932 932
Dividends paid 11 - - - - (17,706) (17,706)
At 30 November 2014 1,889 27,018 (2,950) 94 20,362 46,413
Profit for the year - - - - 7,386 7,386
Total comprehensive income - - - - 7,386 7,386
Transactions with owners of the Company
Shares issued 23 1 17 - - - 18
Sale of shares held in staff share scheme - - - - 55 55
Share-based payment awards exercised - - 2,910 - (3,038) (128)
Purchase of own shares - - (2,470) - - (2,470)
Share-based payment fair value charges 26 - - - - 864 864
Ordinary dividends paid 11 - - - - (3,424) (3,424)
At 30 November 2015 1,890 27,035 (2,510) 94 22,205 48,714

The notes on pages 59 to 100 form an integral part of these financial statements.

As permitted by section 408 of the Companies Act 2006, no separate income statement is presented for the parent company, RM plc.

Company Balance Sheet

At 30 November 2015 At 30 November 2014
Note £000 £000
Non-current assets
Investments 15 65,016 64,255
Other receivables 18 918 1,628
65,934 65,883
Current assets
Trade and other receivables 18 5,216 14,372
Tax assets 46 53
5,262 14,425
Total assets 71,196 80,308
Current liabilities
Amounts owed to Group undertakings 21 (17,091) (29,002)
Net current liabilities (11,829) (14,577)
Non-current liabilities
Provisions 22 (5,391) (4,893)
Total liabilities (22,482) (33,895)
Net assets 48,714 46,413
Equity attributable to equity holders
Share capital 23 1,890 1,889
Share premium account 27,035 27,018
Own shares 25 (2,510) (2,950)
Capital redemption reserve 94 94
Retained earnings 22,205 20,362
Total equity 48,714 46,413

The notes on pages 59 to 100 form an integral part of these financial statements.

These Financial Statements of RM plc, registered number 01749877, were approved and authorised for issue by the Board of Directors on 1 February 2016.

On behalf of the Board of Directors,

David Brooks Neil Martin

Director Director

Company Cash Flow Statement

Year ended Year ended
30 November 2015 30 November 2014
Note £000 £000
Profit before tax 7,391 6,228
Investment income (9,363) (8,520)
Finance costs 821 304
Loss from operations (1,151) (1,988)
Adjustments for:
Impairment of investment in subsidiary 15 126 -
Increase in provisions 22 498 4,464
Operating cash flows before movements in working capital (527) 2,476
Decrease/(increase) in receivables 7,631 (7,825)
(Decrease)/increase in payables (10,790) 22,602
Cash (utilised by)/generated from operations (3,686) 17,253
Dividends received 7,966 8,000
Net cash generated from operating activities 4,280 25,253
Investing activities
Increase in investments - (7,775)
Income from sale of other receivables 1,604 33
Interest received 83 173
Net cash generated from/(used in) investing activities 1,687 (7,569)
Financing activities
Dividends paid (3,424) (17,706)
Purchase of own shares (2,470) -
Satisfaction of share-based payments (128) -
Proceeds from share capital issue, net of share issue costs 55 22
Net cash used in financing activities (5,967) (17,684)
Net increase in cash and cash equivalents - -
Cash and cash equivalents at the beginning of the year - -
Cash and cash equivalents at the end of the year - -

Notes to the Financial Statements

1. General information

RM plc ('Company') is incorporated in the United Kingdom and listed on the London Stock Exchange. It is the parent company of a group of companies ('Group') whose business activities and financial position, together with the factors likely to affect its future development, performance and position and risk management policies are presented in the Strategic Report and the Directors' Report.

Consolidated Income Statement presentation

The Income Statement is presented in three columns. This presentation is intended to give a better guide to business performance by separately identifying the following adjustments to profit which are considered exceptional in nature or with potential significant variability year on year in non-cash items which might mask underlying trading performance: the amortisation of acquisition related intangible assets; impairment of held for sale assets and related transition costs; the gain/loss on sale of operations; share-based payment charges; restructuring costs and changes in the provision for dilapidations and onerous lease contracts. The columns extend down the Income Statement to allow the tax and earnings per share impacts of these transactions to be disclosed. Equivalent adjustments to profit arising in future years, including increases in or reversals of items recorded, will be disclosed in a consistent manner.

Adjustments to profit

During the year ended 30 November 2015 adjustments to profit include:

  • In March 2015 the Group's interests in Newham Learning Partnership (PSP) ltd were sold for a total cash consideration of £1.6m; and a profit of £0.9m was recorded as an adjustment to Investment income.
  • In May 2015 the Group's 135 Milton Park leased premises were sub-let to South Oxfordshire District Council for a minimum period of 3 years. The premises are surplus to the Group's requirements, as they were at 30 November 2014, and on sub-letting

£2.4m has been released from the onerous lease provision in the year.

• At the balance sheet date, the Group's 100% investment in SpaceKraft Ltd was identified for disposal and was subsequently disposed in December 2015. Assets and liabilities relating to SpaceKraft Ltd have been transferred to held for sale at the balance sheet date. Impairments of £150,000 and £83,000 respectively have been recognised in acquisition related intangible assets and property, plant and equipment and charged to the income statement in addition to related transition costs of £90,000.

2. Significant accounting policies

The accounting policies are drawn up in accordance with those International Accounting Standards (IAS) and International Financial Reporting Standards (IFRS) issued by the International Accounting Standards Board (IASB) and adopted for use in the EU and therefore comply with Article 4 of the EU IAS Regulation applied in accordance with the provisions of the Companies Act 2006.

These accounting policies have been consistently applied to the years presented unless otherwise specified.

The financial statements are prepared on a going concern basis. The Directors' reasons for continuing to adopt this basis are set out in the Going Concern section of the Strategic Report.

Basis of preparation

The financial statements have been prepared on the historical cost basis except for certain financial instruments, share-based payments and pension assets and liabilities which are measured at fair value. The preparation of financial statements, in conformity with generally accepted accounting principles, requires the use of estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Although these estimates are based on the Directors' best knowledge of current events and actions, actual results ultimately may differ from those estimates.

Consolidation

The Group financial statements incorporate the financial statements of the Company and all its subsidiaries for the periods during which they were members of the Group.

Inter-company balances and transactions between Group companies are eliminated on consolidation. On acquisition, assets and liabilities of subsidiaries are measured at their fair values at the date of acquisition with any excess of the cost of acquisition over this value being capitalised as goodwill.

Investment in subsidiaries

In the Company accounts, investments in subsidiaries are stated at cost less any provision for impairment where appropriate.

Business combinations

The acquisition of subsidiaries is accounted for using the acquisition method. The cost of the acquisition is measured at the aggregate of the fair values, at the date of exchange, of assets given and liabilities incurred or assumed in exchange for control. The acquired company's identifiable assets, liabilities and contingent liabilities that meet the conditions for recognition under IFRS 3 Business Combinations are recognised at their fair value at the acquisition date.

Revenue

Revenue represents amounts receivable for goods supplied and services provided to third parties net of VAT and other sales-related taxes.

Revenue from the sale of goods and services is recognised upon transfer to the customer of the significant risks and rewards of ownership. This is generally when goods are despatched to, or services performed for, customers. Revenue on hardware and perpetual software licences is recognised on shipment providing there are no unfulfilled obligations that are essential to the functionality of the delivered product and with consideration of any significant credit risk uncertainty. If such obligations exist, revenue is recognised as they are fulfilled. Revenue from term licences is spread over the period of the

licence, reflecting the Group's obligation to support the relevant software products or update their content over the term of the licence. Revenue from contracts for maintenance, support and annually and other periodically contracted products and services is recognised on a pro-rata basis over the contract period. Revenue from installation, consultancy and other services is recognised when the service has been provided. For multiple element arrangements revenue is allocated to each element on a fair value basis. The portion of the revenue allocated to an element is recognised when the revenue recognition criteria for that element have been met. Appropriate provisions for returns, trade discounts and other allowances are deducted from revenue. Where customer payments are received in advance of the recognition of revenue, the amount is included within deferred income and is aged dependent upon the estimated recognition profile.

Long-term contracts

Revenue on long-term contracts is recognised while contracts are in progress. Revenue is recognised proportionally to the stage of completion of the contract, based on the fair value of goods and services provided to date, taking into account the sign-off of milestone delivery by customers.

Long-term contracts represent those accounted for in accordance with the principles of IAS 18 Revenue.

Profit on long-term contracts is recognised when the outcome of the contract can be assessed with reasonable certainty, including assessment of contingent and uncertain future expenses. Thereafter profit is recognised based upon the expected outcome of the contract and the revenue recognised at the balance sheet date as a proportion of total contract revenue.

If the outcome of a long-term contract cannot be assessed with reasonable certainty, no profit is recognised. Any expected loss on a contract as a whole, is recognised as soon as it is foreseen. The loss is calculated using a discounted cash flow model utilising a discount rate that reflects an estimate of the market's assessment of the time value of money and the risks specific to the liability. Any unwinding of the discount is included in the Income Statement in finance costs.

Where the cumulative fair value of goods and services provided exceeds amounts invoiced the balance is included within trade and other receivables as long-term contract balances. Where amounts invoiced exceed the fair value of goods and services provided the excess is first set off against long-term contract balances and then included in amounts due to long-term contract customers within trade and other payables.

Pre-contract costs are expensed until the awarding of the contract to the Group is considered to be virtually certain which is not before the Group has been appointed sole preferred bidder. Once virtual certainty has been established and the contract is expected to be awarded within a reasonable timescale and pre-contract costs are expected to be recovered from the contract's net cash flows, then pre-contract costs are usually recognised as an asset and accounted for as long-term contract costs.

Intangible assets

All intangible assets, except goodwill, are stated at cost less accumulated amortisation and any accumulated impairment losses.

Goodwill

Goodwill represents the amount by which the fair value of the cost of a business combination exceeds the fair value of net assets acquired. Goodwill is not amortised and is stated at cost less any accumulated impairment losses.

The recoverable amount of goodwill is tested for impairment annually or when events or changes in circumstance indicate that it might be impaired. Impairment charges are deducted from the carrying value and recognised immediately in profit or loss. For the purpose of impairment testing, goodwill is allocated to each of the Group's cash generating units expected to benefit from the synergies of the combination. If the recoverable amount of the cash generating unit is less than the carrying amount of the unit, the impairment loss is allocated first to reduce the carrying amount of any goodwill allocated to the unit and then to the other assets of the unit pro-rata on the basis of the carrying amount of each asset in the unit. An impairment loss recognised for goodwill is not reversed in a subsequent period.

Research and development costs

Research and development costs associated with the development of software products or enhancements and their related intellectual property rights are expensed as incurred until all of the following criteria can be demonstrated, in which case they are capitalised as an intangible asset:

  • a. the technical feasibility of completing the intangible asset so that it will be available for use or sale; and
  • b. an intention to complete the intangible asset and use or sell it; and
  • c. ability to use or sell the intangible asset; and
  • d. how the intangible asset will generate probable future economic benefits. Among other things, the Group can demonstrate the existence of a market for the output of the intangible asset or the intangible asset itself or, if it is to be used internally, the usefulness of the intangible asset; and
  • e. the availability of adequate technical, financial and other resources to complete the development and to use or sell the intangible asset; and
  • f. an ability to measure reliably the expenditure attributable to the intangible asset during its development.

The technological feasibility for the Group's software products is assessed on an individual basis and is generally reached shortly before the products or services are released, and late in the development cycle. Capitalised development costs are amortised on a straight-line basis over their useful lives, once the product is available for use. Useful lives are assessed on a project-by-project basis.

Other intangible assets

Intangible assets purchased separately, such as software licences that do not form an integral part of hardware and the costs of internally generated software for the Group's use, are capitalised at cost and amortised over their useful lives of 2-8 years.

For business combinations occurring after 1 October 2004, the Group's transition date to IFRS, net assets acquired includes an assessment of the fair value of separately identifiable acquisition related intangible assets in addition to other assets, liabilities and contingent liabilities purchased. These are amortised over their useful lives which are individually assessed.

Property, plant and equipment

Property, plant and equipment assets are stated at cost, less accumulated depreciation and any accumulated impairment losses where appropriate.

Property, plant and equipment are depreciated by equal annual instalments to write down the assets to their estimated disposal value at the end of their useful lives as follows:

Freehold property Up to 50 years
Leasehold building improvements Up to 25 years
Plant and equipment 3 - 10 years
Computer equipment 2 - 5 years
Vehicles 2 - 4 years

Impairment of tangible and intangible assets excluding goodwill

At each balance sheet date, the Group reviews the carrying amounts of its tangible and intangible assets to determine whether there is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of any impairment loss. Where the asset does not generate cash flows that are independent from other assets, the Group estimates the recoverable amount of the cash generating unit to which the asset belongs.

The recoverable amount is the higher of fair value less costs to sell and value in use. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset for which the estimates of future cash flows have not been adjusted.

If the recoverable amount of an asset (or cash generating unit) is estimated to be less than its carrying amount, the carrying amount of the asset (or cash generating unit) is reduced to its recoverable amount. An impairment loss is recognised as an expense immediately.

Where an impairment loss subsequently reverses, the carrying amount of the asset (or cash generating unit) is increased to the revised estimate of its recoverable amount, but so that the increased carrying amount does not exceed the

carrying amount that would have been determined had no impairment loss been recognised for the asset (or cash generating unit) in prior periods. A reversal of an impairment loss is recognised as income immediately.

Financial instruments

Trade and other receivables

Trade and other receivables are not interest bearing and are stated at their original invoiced value reduced by appropriate allowances for estimated irrecoverable amounts.

Cash and short-term deposits

Cash comprises cash at bank and in hand and deposits with a maturity of three months or less. Bank overdrafts are included in cash only to the extent that the Group has the right of set-off. Short-term deposits represent cash deposited with a maturity period in excess of three months and where the deposited amounts cannot be recalled on demand.

Trade and other payables

Trade payables on normal terms are not interest bearing and are stated at original invoiced amount.

Derivative financial instruments

The Group holds derivative financial instruments to hedge its foreign currency exposure.

On initial designation of the derivative as the hedging instrument, the Group formally documents the relationship between the hedging instrument and hedged item, including the risk management objectives and strategy in undertaking the hedge transaction and the hedged risk, together with the methods that will be used to assess the effectiveness of the hedging relationship. The Group makes an assessment, both at the inception of the hedge relationship as well as on an ongoing basis, as to whether the hedging instruments are expected to be "highly effective" in offsetting the changes in the fair value or cash flows of the respective hedged items attributable to the hedged risk, and whether the actual results of each hedge are within a range of 80 – 125 percent. For a cash flow hedge of a forecast transaction, the transaction should be highly probable to occur and should present an exposure to variations in cash flows that could ultimately affect reported profit or loss.

Derivatives are recognised initially at fair value and attributable transaction costs are recognised in profit or loss as incurred. Subsequent to initial recognition, derivatives are measured at fair value, and changes therein are accounted for as described below. Fair value measurements are classified using a fair value hierarchy that reflects the significance of the accuracy of inputs used in making the measurements.

Cash flow hedges

When a derivative is designated as the hedging instrument in a hedge of the variability in cash flows attributable to a particular risk associated with a recognised asset or liability or a highly probable forecast transaction that could affect profit or loss, the effective portion of changes in the fair value of the derivative is recognised in Other Comprehensive Income and presented in the hedging reserve in equity. Any ineffective portion of changes in the fair value of the derivative is recognised immediately in profit or loss.

When the hedged item is a non-financial asset, the amount accumulated in equity is included in the carrying amount of the asset when the asset is recognised. In other cases the amount accumulated in equity is reclassified to profit or loss in the same period that the hedged item affects profit or loss. If the hedging instrument no longer meets the criteria for hedge accounting, expires or is sold, terminated or exercised, or the designation is revoked, then hedge accounting is discontinued prospectively. If the forecast transaction is no longer expected to occur, then the balance in equity is reclassified in profit or loss.

Other non-trading derivatives

When a derivative financial instrument is not designated in a hedge relationship that qualifies for hedge accounting, all changes in its fair value are recognised immediately in profit or loss.

Inventories

Finished goods and work-in-progress are valued at cost on a first in first out basis, including appropriate labour costs and other overheads. Raw materials and bought in finished goods are valued at purchase price. Stocks are recognised when the Group has the rights and obligations of ownership, which in the case of supply from the Far East may be from the point of production or the point

of shipment. All inventories are reduced to net realisable value where lower than cost. Provision is made for obsolete, slow moving and defective items where appropriate.

Provisions

A provision is recognised if, as a result of a past event, the Group has a present legal or constructive obligation that can be estimated reliably, and it is probable that an outflow of economic benefits will be required to settle the obligation. Provisions are determined by discounting the expected future cash flows at a pre-tax rate that reflects current market assessments of the time value of money and the risks specific to the liability. The unwinding of the discount is recognised as a finance cost.

Restructuring

A provision for restructuring is recognised when the Group has approved a detailed and formal restructuring plan, and the restructuring either has commenced or has been announced publicly. Future operating losses are not provided for.

Onerous contracts

A provision for onerous contracts is recognised when the expected benefits to be derived by the Group from a contract are lower than the unavoidable cost of meeting its obligations under the contract. The provision is measured at the present value of the lower of the expected cost of terminating the contract and the expected net cost of continuing with the contract. Before a provision is established, the Group recognises any impairment loss on the assets associated with that contract.

Dilapidations provision

A dilapidations provision is recognised when the Group has an obligation to rectify, repair or reinstate a leased premises to a certain condition in accordance with the lease agreement. The provision is measured at the present value of the estimated cost of rectifying, repairing or reinstating the leased premises at a specified future date. To the extent that future economic benefits associated with leasehold improvements are expected to flow to the Group, this cost is capitalised within the leasehold improvement category of property, plant and equipment and is depreciated over its useful economic life.

Leases

Where assets are financed by leasing agreements which give rights approximating to ownership, the assets are treated as if they had been purchased outright. The amount capitalised is the lower of the fair value or the present value of the minimum lease payments during the lease term determined at the inception of the lease. The assets are depreciated over the shorter of the lease term or their useful life. Obligations relating to finance leases, net of finance charges in respect of future periods, are included, as appropriate, under other payables due within or after one year. The finance charge element of rentals is charged to finance costs in the Income Statement over the lease term.

All other leases are classified as operating leases, the rentals of which are charged to the Income Statement on a straight line basis over the lease term.

Share-based payments

The Group operates a number of executive and employee share schemes. For all grants of sharebased payments, the fair value as at the date of grant is calculated using a pricing model and the corresponding expense is recognised over the vesting period. Where the vesting period is shortened after the date of grant, the remaining expense is recognised over the shortened vesting period. Over the vesting period and at vesting the cumulative expense is adjusted to take into account the number of awards expected to or actually vesting as a result of survivorship and where this reflects non-market-based performance conditions. Share-based payment charges which are incurred by a subsidiary undertaking are included as an increase in Investments in subsidiary undertakings within the parent company, and a capital contribution in the subsidiary.

Employee benefits

The Group has both defined benefit and defined contribution pension schemes. For the defined benefit scheme, based on the advice of a qualified independent actuary at each balance sheet date and using the projected unit method, the administrative expenses are charged to operating profit, with the interest cost, net of interest on scheme assets, reported as a financing item. Defined Benefit Pension Scheme remeasurements are recognised directly in equity such that the balance sheet reflects the scheme's surplus or deficit as at the balance sheet date.

Contributions to defined contribution plans are charged to operating profit as they become payable.

Employee Share Trust

The Employee Share Trust, which holds ordinary shares of the Company in connection with certain share schemes, is consolidated into the financial statements. Any consideration paid to the Trust for the purchase of the Company's own shares is shown as a movement in shareholders' equity.

Taxation

Current tax, including UK corporation tax and foreign tax, is provided at amounts expected to be paid or recovered using the tax rates and laws that have been enacted or substantively enacted by the balance sheet date.

Deferred taxation is accounted for using the balance sheet liability method in respect of temporary differences arising from differences between the carrying amount of assets and liabilities in the financial statements and the corresponding tax bases used in computation of taxable profit. Deferred tax liabilities are recognised for all taxable temporary differences except in respect of investments in subsidiaries where the Group is able to control the reversal of the temporary difference and it is probable that the temporary difference will not reverse in the foreseeable future.

Current tax balances are offset when there is a legally enforceable right to set off current tax assets against current tax liabilities.

Deferred tax assets are recognised to the extent that it is probable that future taxable profit will be available against which the temporary difference can be utilised. Their carrying amount is reviewed at each balance sheet date on the same basis.

Deferred tax is measured on an undiscounted basis, and at the tax rates that are expected to apply in the periods in which the asset or liability is settled. It is recognised in the Income Statement except when it relates to items credited or charged directly to equity, in which case the deferred tax is also dealt with in equity. Deferred tax assets and liabilities are offset when they relate to income taxes levied by the same taxation authority and when the Group

intends to settle its current tax assets and liabilities on a net basis.

Foreign currencies

The Group presents its financial statements in Sterling because this is the currency in its primary operating environment. Balance sheet items of subsidiary undertakings whose functional currency is not Sterling are translated into Sterling at the period-end rates of exchange. Income Statement items and the cash flows of subsidiary undertakings are translated at the average rates for the period. Exchange differences on the translation of subsidiary opening net assets at closing rates of exchange and the differences arising between the translation of profits at average and closing exchange rates are recorded as movements in the currency translation reserve.

Transactions denominated in foreign currencies are translated into Sterling at rates prevailing at the dates of the individual transactions. Foreign currency monetary assets and liabilities are translated at the rates prevailing at the balance sheet date. Exchange gains and losses arising are charged or credited to the Income Statement within operating costs. Foreign currency non-monetary amounts are translated at rates prevailing at the time of establishing the fair value of the asset or liability.

Dividends

Dividends are recognised as a liability in the period in which the shareholders' right to receive payment has been established.

Key sources of estimation uncertainty and critical accounting judgements

In applying the Group's accounting policies the Directors are required to make judgements, estimates and assumptions. Actual results may differ from these estimates. The Group's key risks are set out in the Strategic Report and give rise to the following estimations and judgements which are disclosed within the relevant note to the Report and Accounts:

  • Long-term contract outcome see note 17
  • Retirement benefit scheme valuation see note 24
  • Onerous lease provision see note 22
  • Goodwill valuation and impairment see note 12

Adoption of new and revised International Financial Reporting Standards

The IFRIC interpretations, amendments to existing standards and new standards that are mandatory and relevant for the Company's accounting periods beginning on or after 1 December 2014 have been adopted. The following new standards and interpretations have been adopted in the current period but have not impacted the reported results or the financial position:

  • Annual Improvements to IFRSs 2010–2012 Cycle
  • Annual Improvements to IFRSs 2011–2013 Cycle
  • Defined Benefit Plans: Employee Contributions Amendments to IAS 19

New standards and interpretations not yet adopted

At the date of authorisation of these financial statements, the following Standards and Interpretations which have not been applied in these financial statements were in issue but not yet effective/endorsed (and in some cases had not yet been adopted by the EU):

  • Amendments to IAS 27: Equity Method in Separate Financial Statements
  • Amendments to IAS 1: Disclosure Initiative
  • Annual Improvements to IFRSs 2012–2014 Cycle
  • Amendments to IAS 16 and IAS 38: Clarification of Acceptable Methods of Depreciation and Amortisation
  • Amendments to IFRS 11: Accounting for Acquisitions of Interests in Joint Operations
  • Amendments to IAS 16 and IAS 41: Bearer Plants
  • Amendments to IAS 19: Defined Benefit Plans: Employee Contributions
  • Amendments to IAS 27: Equity Method in Separate Financial Statements
  • Amendments to IFRS 10 and IAS 28: Sale or Contribution of Assets between an Investor and its Associate or Joint Venture
  • Amendments to IFRS 10, IFRS 12 and IAS 28: Investment entities: Applying the Consolidation Exception
  • Amendments to IAS 1: Disclosure Initiative

  • IFRS 9 Financial Instruments

  • IFRS 14 Regulatory Deferral Accounts
  • IFRS 15 Revenue from Contracts with Customers

The Directors are finalising their analysis and do not expect that the adoption of the standards listed above will have a material impact on the financial statements of the Company and Group in future periods, except potentially for IAS 19 (defined benefit plans), IFRS 9 (measurement and disclosure of financial instruments) and IFRS 15 (revenue and deferred income). IFRS 15 will first apply for the year ended 30 November 2019, and an exercise to investigate the impact on the Group is planned during the coming financial year.

3. Revenue

Year ended
30 November 2015
Year ended
30 November 2014
£000 £000
Revenue from supply of products 85,834 93,998
Revenue from rendering of services 78,009 92,807
Revenue from the sale of licences and receipt of royalties 14,385 15,739
Total revenue 178,228 202,544

4. Operating segments

The Group's business is supplying products, services and solutions to the UK and international education markets.

The Group is structured into three operating divisions: RM Resources, RM Results and RM Education.

A full description of each division, together with comments on its performance and outlook, is given in the Strategic Report.

This Segmental analysis shows the results and assets of these divisions. Revenue is that earned by the Group from third parties.

Exited businesses in both years includes the results and assets of operations held for sale at 30 November 2015 and other exited businesses.

Segmental results

Corporate Exited
RM Resources RM Results RM Education Services Businesses Total
Year ended 30 November 2015 £000 £000 £000 £000 £000 £000
Revenue
UK 52,391 26,508 79,285 - 3,279 161,463
Europe 4,062 3,039 423 - 165 7,689
North America 932 - 272 - 64 1,268
Asia 678 109 171 - 22 980
Middle East 4,555 - 7 - 18 4,580
Rest of the world 925 1,069 85 - 169 2,248
63,543 30,725 80,243 - 3,717 178,228
Adjusted profit from operations 11,107 5,554 5,494 (4,140) 184 18,199
Investment income 409
Adjusted finance costs (1,510)
Adjusted profit before tax 17,098
Adjustments (see note 1) 2,137
Profit before tax 19,235
RM Resources RM Results RM Education Corporate
Services
Exited
Businesses
Total
Year ended 30 November 2014 £000 £000 £000 £000 £000 £000
Revenue
UK 50,601 27,136 110,712 - 3,302 191,751
Europe 3,885 37 315 - 167 4,404
North America 943 - 206 - 51 1,200
Asia 2,977 119 - - 3 3,099
Rest of the world 653 535 680 - 222 2,090
59,059 27,827 111,913 - 3,745 202,544
Adjusted profit from operations 10,314 4,648 7,700 (4,152) 16 18,526
Investment income 476
Adjusted finance costs (924)
Adjusted profit before tax 18,078
Adjustments (see note 1) (2,321)
Profit before tax 15,757

Segmental assets

Corporate Exited
RM Resources RM Results RM Education Services Businesses Total
At 30 November 2015 £000 £000 £000 £000 £000 £000
Segmental 32,962 7,732 16,539 700 1,162 59,095
Other 55,826
Total assets 114,921
Corporate Exited
RM Resources RM Results RM Education Services Businesses Total
At 30 November 2014 £000 £000 £000 £000 £000 £000
Segmental 32,734 6,636 27,334 353 1,236 68,293
Other 57,083
Total assets 125,376

Included within the disclosed segmental assets are non-current assets (excluding deferred tax assets) of £22,404,000 (2014: £24,552,000) located in the United Kingdom and £460,000 (2014: £432,000) located in India. Other non-segmented assets includes other receivables, tax assets and cash and short-term deposits.

5. Profit from operations

Profit from operations is stated after charging/(crediting):

Year ended Year ended
30 November 2015 30 November 2014
Note £000 £000
Amortisation of acquisition related intangible assets 13 303 303
Amortisation of other intangible assets 13 297 417
600 720
Depreciation of property, plant and equipment:
- charged in cost of sales 857 992
- charged in operating expenses 1,408 1,668
14 2,265 2,660
Impairment of acquisition related intangible assets 150 -
Impairment of property, plant and equipment 141 755
2,556 3,415
Selling and distribution costs 26,302 27,922
Research and development costs 7,089 10,520
Administrative expenses - adjusted 17,322 18,602
Operating expenses - adjusted 50,713 57,044
Adjustments to administrative expenses (see Consolidated Income Statement) (1,392) 2,052
Total operating expenses 49,321 59,096
Gain on disposal of property, plant and equipment (95) (398)
Loss on disposal of other intangible assets - 73
Cost of inventories recognised as an expense 66,407 54,290
Staff costs 6 67,516 69,147
Operating lease expense 4,202 4,070
Foreign exchange (gain)/loss (342) 156
Decrease in inventory obsolescence provision (62) (1,394)
Fees payable to the Company's auditor
Fees payable to the Company's auditor for the audit
of these Financial Statements:
- the audit of the Company's Financial Statements 16 16
- the audit of the Company's subsidiaries pursuant to legislation 163 167
Other fees payable to the Company's auditor:
- other services pursuant to legislation 49 15
- other compliance 2 2
230 200

6. Staff numbers and costs

The average number of persons employed by the Group during the year was as follows:

Year ended Year ended
30 November 2015 30 November 2014
Number Number
Research and development, products and services 1,465 1,525
Marketing and sales 257 209
Corporate services 138 136
1,860 1,870

Aggregate emoluments of persons employed by the Group comprised:

Year ended Year ended
30 November 2015
£000
30 November 2014
£000
Wages and salaries 55,585 56,891
Termination payments 1,070 838
Social security costs 4,896 5,332
Other pension costs 5,101 5,154
Share-based payments (note 26) 864 932
67,516 69,147

The Company employs no staff (2014: none).

Information regarding the remuneration of the Directors is shown in the Remuneration Report.

7. Investment income

Year ended Year ended
30 November 2015 30 November 2014
£000 £000
Bank interest 224 242
Income on sale of finance lease debt 45 55
Income from sale of other receivables (see note 1) 894 -
Other finance income 140 179
1,303 476

8. Finance costs

Year ended
30 November 2015
Year ended
30 November 2014
Note £000 £000
Borrowing facility arrangement fees and commitment fees
Finance lease interest
467
5
467
21
Net finance costs on Defined Benefit Pension Scheme 24 964 379
Unwind of discount on long-term contract provisions 74 57
Unwind of discount on onerous lease and dilapidations provisions 22 149 269
1,659 1,193

9. Tax

a) Analysis of tax charge in the Consolidated Income Statement

Year ended Year ended
30 November 2015 30 November 2014
£000 £000
Current taxation
UK corporation tax 3,684 3,117
Adjustment in respect of prior years 297 627
Overseas tax 278 437
Total current tax charge 4,259 4,181
Deferred taxation
Temporary differences 259 34
Adjustment in respect of prior years (213) (57)
Overseas tax (32) -
Total deferred tax charge/(credit) 14 (23)
Total Consolidated Income Statement tax charge 4,273 4,158

b) Analysis of tax charge/(credit) in the Consolidated Statement of Comprehensive Income

Year ended
30 November 2015
£000
Year ended
30 November 2014
£000
UK corporation tax
Defined Benefit Pension Scheme (469) (1,533)
Shared based payments (504) -
Deferred tax
Defined Benefit Pension Scheme movements 949 (2,185)
Defined Benefit Pension Scheme escrow - (660)
Share-based payments 540 (657)
Deferred tax relating to the change in rate* 470 -
Total Consolidated Statement of
Comprehensive Income tax charge/(credit) 986 (5,035)

*Relates entirely to the Defined Benefit Pension Scheme

c) Reconciliation of Consolidated Income Statement tax charge

The tax charge in the Consolidated Income Statement reconciles to the effective rate applied by the Group as follows:

Year ended 30 November 2015 Year ended 30 November 2014
Adjusted
£000
Adjustments
£000
Total
£000
Adjusted
£000
Adjustments
£000
Total
£000
Profit on ordinary activities before tax 17,098 2,137 19,235 18,078 (2,321) 15,757
Tax at 20.33% (2014: 21.67%) thereon: 3,476 434 3,910 3,918 (503) 3,415
Effects of:
- change in tax rate on carried forward
deferred tax assets
123 - 123 - - -
- other expenses not deductible for
tax purposes
50 - 50 104 - 104
- temporary timing differences
unrecognised for deferred tax
- - - 4 - 4
- other temporary timing differences (7) 1 (6) - 28 28
- R&D tax charge/(credit) 4 - 4 (77) - (77)
- impairments 12 36 48 - - -
- overseas tax 246 - 246 207 - 207
- gain on sale of operations - (182) (182) - (93) (93)
- prior period adjustments 80 - 80 203 367 570
Tax charge in the
Consolidated Income Statement
3,984 289 4,273 4,359 (201) 4,158

Factors that may affect future tax charges

The Summer Budget Statement on 8 July 2015 announced that the UK corporation tax rate will reduce to 19% by 2017 and 18% by 2020 and this was substantively enacted on 26 October 2015.

This will reduce the Group's future current tax charge accordingly. The deferred tax assets at 30 November 2015 have been calculated based on the rates applicable when they are expected to reverse in the foreseeable future.

d) Deferred tax

The Group has recognised deferred tax assets as these are anticipated to be recoverable against profits in future periods. The major deferred tax assets and liabilities recognised by the Group and movements thereon are as follows:

Defined Acquisition
Benefit Pension Short-term related
Accelerated tax Scheme Share-based timing intangible
depreciation obligation payments differences assets Total
Group £000 £000 £000 £000 £000 £000
At 1 December 2013 988 3,166 181 440 (153) 4,622
Credit/(charge) to income (201) - 178 (15) 61 23
Credit to equity - 2,185 657 660 - 3,502
At 30 November 2014 787 5,351 1,016 1,085 (92) 8,147
Credit/(charge) to income - - (53) (52) 91 (14)
Charge to equity - (1,419) (540) - - (1,959)
Transfer to assets
held for sale (53) - - - - (53)
At 30 November 2015 734 3,932 423 1,033 (1) 6,121

Certain deferred tax assets and liabilities have been offset above.

The Group has recognised deferred tax assets in jurisdictions where these are expected to be recoverable against profits in future periods. At the balance sheet date, the Group has an unrecognised gross deferred tax asset of £3,257,000 (2014: £3,227,000) which is available for offset against future profits within the United States of America. A deferred tax asset has not been recognised in respect of any of this amount due to uncertainty surrounding the future use of these losses.

No deferred tax liability is recognised on temporary differences of £175,000 (2014: £203,000) relating to the unremitted earnings of overseas subsidiaries as the Group is able to control the timings of the reversal of these temporary differences and it is probable that they will not reverse in the foreseeable future.

10. Earnings per ordinary share

Year ended 30 November 2015 Year ended 30 November 2014
Weighted Weighted
average average
Profit for number of Pence per Profit for number of Pence per
the year shares share the year shares share
£000 '000 £000 '000
Basic earnings per ordinary share
Basic earnings 14,962 80,954 18.5 11,599 83,702 13.9
Adjustments (see note 1) (1,848) - (2.3) 2,120 - 2.5
Adjusted basic earnings 13,114 80,954 16.2 13,719 83,702 16.4
Diluted earnings per ordinary share
Basic earnings 14,962 80,954 18.5 11,599 83,702 13.9
Effect of dilutive potential ordinary shares:
share-based payment awards - 3,080 (0.7) - 5,346 (0.9)
Diluted earnings 14,962 84,034 17.8 11,599 89,048 13.0
Adjustments (see note 1) (1,848) - (2.2) 2,120 - 2.4
Adjusted diluted earnings 13,114 84,034 15.6 13,719 89,048 15.4

11. Dividends

Amounts recognised as distributions to equity holders were:

Year ended
30 November 2015
£000
Year ended
30 November 2014
£000
Final dividend for the year ended 30 November 2014
of 3.04p per share (2013: 2.46p)
2,451 2,257
Special dividend for the year ended 30 November 2013
of 16.00p per share
- 14,678
Interim dividend for the year ended 30 November 2015
of 1.20p per share (2014: 0.96p)
973 771
3,424 17,706

The proposed final dividend of 3.80p per share for the year ended 30 November 2015 was approved by the Board on 1 February 2016. The dividend is subject to approval by shareholders at the annual general meeting. The anticipated cost of this dividend is £3,079,000, which is not included as a liability at 30 November 2015.

12. Goodwill

£000
23,761
(9,694)
At 30 November 2015 and 30 November 2014 14,067

The discount rates used for goodwill impairment reviews and the carrying amount of goodwill is allocated as follows:

30 November 2015 Year ended
30 November 2014
Group Pre tax
discount rate
£000 Pre tax
discount rate
£000
RM Resources - TTS Group Limited 9.5% 11,111 10.2% 11,111
RM Results 15.2% 2,956 11.5% 2,956
14,067 14,067

Further information pertaining to the performance and future strategy of the divisions can be found within the Strategic Report.

A review of the forecast future cash flows of TTS Group Limited and of RM Results indicated no impairment was required.

The recoverable amounts of the Cash Generating Units ('CGU') are determined from value in use calculations. The key assumptions for the value in use calculations are those regarding the discount rates and growth rates.

The Group monitors its post-tax Weighted Average Cost of Capital and those of its competitors using market data. In considering the discount rates applying to CGUs, the Directors have considered the relative sizes, risks and the inter-dependencies of its CGUs and their relatively narrow operation within the education products and services market. The impairment reviews use a discount rate adjusted for pre-tax cash flows. Analysis of the sensitivity of the resultant impairment reviews to changes in the discount rate is included below.

The Group prepares cash flow forecasts derived from the most recent annual financial plan approved by the Board, which also contains forecasts for the two years following, and extrapolates cash flows based on internal forecasts with terminal rates of between 0% and 3% (2014: between 0% and 3%).

Sensitivity analysis

The sensitivity of goodwill carrying values to reasonably possible changes in key assumptions has been performed. No changes produce a significant movement in the carrying value of goodwill allocated to a CGU and therefore no sensitivity analysis is presented.

Acquisition
Intellectual related
Customer property & intangible Other
Group relationships Brands database assets assets sub-total software assets Total
£000 £000 £000 £000 £000 £000
Cost
At 1 December 2013 1,599 564 325 2,488 2,689 5,177
Additions - - - - 1 1
Effect of movements in
exchange rates
- - - - 9 9
Disposals - - - - (73) (73)
At 30 November 2014 1,599 564 325 2,488 2,626 5,114
Additions - - - - 322 322
Transfers to assets held for sale (955) (454) - (1,409) - (1,409)
At 30 November 2015 644 110 325 1,079 2,948 4,027
Accumulated amortisation
and impairment losses
At 1 December 2013 1,119 280 325 1,724 1,663 3,387
Charge for the year 191 112 - 303 417 720
Effect of movements in
exchange rates
- - - - 9 9
At 30 November 2014 1,310 392 325 2,027 2,089 4,116
Charge for the year 191 112 - 303 297 600
Impairment on re-classification
to assets held for sale
98 52 - 150 - 150
Transfers to assets held for sale (955) (454) - (1,409) - (1,409)
At 30 November 2015 644 102 325 1,071 2,386 3,457
Carrying amount
At 30 November 2015 - 8 - 8 562 570
At 30 November 2014 289 172 - 461 537 998

13. Other intangible assets

A review of the carrying amount of Acquisition related intangibles associated with held for sale assets and liabilities resulted in an impairment of £150,000 being recognised in the year.

The carrying amount of Acquisition related intangible assets and Other software assets at 30 November 2015 include impairment losses of £443,000 (2014: £443,000) and £275,000 (2014: £275,000) respectively.

A review of other intangible assets at the balance sheet date indicated there was no additional impairment loss in the year ended 30 November 2015 (2014: £nil).

The carrying amount of Other software assets at 30 November 2015 included purchased software assets of £210,000 (2014: £9,000), and internally developed software assets of £351,000 (2014: £528,000).

During the year, no material expenditure on research and development is considered to have met the criteria whereby the expenditure is capitalised as an intangible asset (2014: £nil). The carrying amount of capitalised research and development at 30 November 2015 was £nil (2014: £nil).

14. Property, plant and equipment

Freehold land & Short leasehold Plant & Computer
buildings improvements equipment equipment Vehicles Total
Group £000 £000 £000 £000 £000 £000
Cost
At 1 December 2013 2,779 4,559 4,767 6,918 2,859 21,882
Additions 314 1,216 383 583 101 2,597
Effect of movements in
exchange rates
- 12 30 45 7 94
Disposals (81) - (392) (156) (1,457) (2,086)
At 30 November 2014 3,012 5,787 4,788 7,390 1,510 22,487
Additions 6 417 242 884 27 1,576
Effect of movements in
exchange rates
- (7) (19) (21) (4) (51)
Transfers between categories - 53 442 (498) 3 -
Transfers to assets held
for sale
- (256) (194) (216) (70) (736)
Disposals (14) - (414) (119) (450) (997)
At 30 November 2015 3,004 5,994 4,845 7,420 1,016 22,279
Accumulated depreciation and impairment
At 1 December 2013 883 3,149 3,266 3,738 1,747 12,783
Charge for the year 97 432 559 1,196 376 2,660
Effect of movements in
exchange rates
- 6 25 37 4 72
Impairment - 379 69 277 30 755
Disposals (67) - (387) (142) (1,227) (1,823)
At 30 November 2014 913 3,966 3,532 5,106 930 14,447
Charge for the year 123 425 426 1,131 160 2,265
Effect of movements in
exchange rates
- (3) (17) (20) (2) (42)
Transfers between categories (245) 2 468 (240) 15 -
Impairment - 21 85 22 13 141
Transfers to assets held
for sale
- (238) (136) (237) (53) (664)
Disposals (10) - (409) (119) (389) (927)
At 30 November 2015 781 4,173 3,949 5,643 674 15,220
Carrying value
At 30 November 2015 2,223 1,821 896 1,777 342 7,059
At 30 November 2014 2,099 1,821 1,256 2,284 580 8,040

The carrying value of vehicles at the year end included £50,000 (2014: £444,000) held under finance leases.

15. Investments in subsidiary undertakings

The subsidiary undertakings of the Company at 30 November 2015 were:

Country of Class of
Name Principal activity incorporation share % held
RM Education Limited Software, services & systems England Ordinary 100%
TTS Group Limited Resource supply England Ordinary 100%
RM Education Solutions India Pvt Limited * Software and corporate services India Ordinary 100%
SpaceKraft Limited Resource supply England Ordinary 100%
RM Books Limited Software services England Ordinary 100%
RM Group US LLC Non-trading USA Ordinary 100%
RM Education Inc. Non-trading USA Ordinary 100%
DACTA Limited Non-trading England Ordinary 100%
RM Pension Scheme Trustee Limited Corporate Trustee England Ordinary 100%
RM Schools Limited Dormant England Ordinary 100%

* Held through subsidiary undertaking.

The investment in subsidiary undertakings comprises:

Capital contribution
Investment in shared-based
share capital payments Quasi-equity loan Total
Company £000 £000 £000 £000
Cost
At 1 December 2013 45,267 9,048 7,077 61,392
Investment in RM Education Limited 11,920 - (7,077) 4,843
Share-based payments - 932 - 932
At 30 November 2014 57,187 9,980 - 67,167
Share-based payments - 864 - 864
At 30 November 2015 57,187 10,844 - 68,031
Impairment
At 1 December 2013 5,844 - - 5,844
Reversal of impairment (2,932) - - (2,932)
At 30 November 2014 2,912 - - 2,912
Impairments 103 - - 103
At 30 November 2015 3,015 - - 3,015
Carrying value
At 30 November 2015 54,172 10,844 - 65,016
At 30 November 2014 54,275 9,980 - 64,255

The accumulated impairment loss at 30 November 2015 includes £2,927,000 relating to the Company's investment in SpaceKraft Limited (2014: £2,824,000). The assumptions for the impairment reviews performed are outlined in note 12.

16. Inventories

Group 2015
£000
2014
£000
Components 133 141
Finished goods 10,729 10,463
10,862 10,604

Finished goods at 30 November 2014 included £449,000 disclosed as a comparator within assets held for sale in these financial statements.

17. Long-term contracts

Group Note 2015
£000
2014
£000
Contract costs incurred plus recognised profits less recognised losses to date 369,997 440,840
Less: Progress billings (395,368) (472,006)
(25,371) (31,166)
Amounts due from contract customers included in trade and other receivables 18 138 154
Amounts due to contract customers included in trade and other payables 21 (25,509) (31,320)
(25,371) (31,166)

Total revenue from long-term contracts recognised in the year ended 30 November 2015 amounted to £53,784,000 (2014: £69,600,000).

Long-term contract outcome – estimation uncertainty

The Group's long-term contracts represent a significant part of the Group's business. As a result of the accounting for these contracts, as outlined in note 2, it is necessary for the Directors to assess the outcome of each contract and also estimate future costs and contracted revenues to establish ultimate contract profitability. Key judgements include performance indicator outcomes, future inflation rates, implementation/software development costs and whether the contract variations and extensions should be combined with existing arrangements. Profit is then recognised based on these judgements and, depending on the maturity of the contract portfolio, a greater or lesser proportion of Group profit will arise from long-term contracts.

Sensitivity to assumptions has been considered but due to their nature it is not practicable to perform an analysis.

18. Trade and other receivables

Group Company
Note 2015
£000
2014
£000
2015
£000
2014
£000
Current
Financial assets
Trade receivables 17,303 24,830 - -
Long-term contract balances 17 138 154 - -
Other receivables 1,048 743 - 6
Derivative financial instruments 138 565 - -
Accrued income 1,489 1,571 59 -
Amounts owed by Group undertakings - - 5,143 14,366
20,116 27,863 5,202 14,372
Non-financial assets
Prepayments 5,476 5,065 14 -
25,592 32,928 5,216 14,372
Non-current
Financial assets
Other receivables 1,168 1,878 918 1,628
26,760 34,806 6,134 16,000
Currency profile of receivables
Sterling 26,303 34,387 6,134 16,000
US Dollar 150 163 - -
Euro 44 - - -
Indian Rupee 263 256 - -
26,760 34,806 6,134 16,000

The amounts owed by Group undertakings to the Company are repayable on demand and bear interest at LIBOR plus 2%.

The Directors consider that the carrying amounts of trade and other receivables approximates their fair values.

The Company's Non-current Other receivables includes the gross amounts owed by the Company's equity investments in BSF delivery company, Essex Schools (Holdings) Ltd (2014: included Newham Learning Partnership (PSP) Ltd). The interest charged on these receivables is 11.75% pa.

Analysis of trade receivables by type of customer

Group 2015
£000
2014
£000
Government 8,879 10,016
Commercial 8,424 14,814
17,303 24,830

Trade receivables includes an allowance for estimated irrecoverable amounts at 30 November 2015 of £1,165,000 (2014: £1,361,000), based on management's knowledge of the customer, externally available information and expected payment likelihood. This allowance has been determined by reference to specific receivable balances and past default experience. New customers are subject to credit checks where available, using third party databases prior to being accepted.

Ageing of unimpaired trade receivables

2015 2014
Group £000 £000
Not past due 13,835 18,128
Overdue by less than 60 days 1,387 3,955
Overdue by between 60 and 90 days 876 1,074
Overdue by more than 90 days 1,205 1,673
17,303 24,830

19. Cash and short-term deposits

Group Company
2015 2014 2015 2014
£000 £000 £000 £000
Cash and cash equivalents 42,320 41,893 - -
Short-term deposits 6,000 6,000 - -
48,320 47,893 - -

The short-term deposits are for a maximum period of 6 months at interest rates of 0.80-0.85%.

The interest and currency profile of cash and short-term deposits is disclosed in note 29.

20. Held for sale operations

At the balance sheet date, the Group's 100% investment in SpaceKraft Limited was identified for disposal by the Board and was being actively marketed for sale but had not been disposed. This has been determined not to meet the IFRS 5 Non-current Assets Held for Sale and Discontinued Operations definition of discontinued operations but has been recorded as held for sale and presented separately in the balance sheet. In December 2015, the entire share capital of SpaceKraft Limited was disposed. The proceeds on disposal were lower than the combined book value of the net assets of the company and of the Group relating specifically to the company. Accordingly, impairments have been recognised in acquisition related intangible assets and property, plant and equipment of £150,000 and £83,000 respectively. The corresponding deferred tax liability on the acquisition related intangible assets has also been released.

The major classes of assets and liabilities comprising the operations classified as held for sale at 30 November 2015 are as follows:

Net assets of entity
before impairment Impairment on
on classification Net assets arising classification to Net assets held
to held for sale on consolidation held for sale for sale
Group £000 £000 £000 £000
Acquisition related intangible assets - 150 (150) -
Property, plant and equipment 155 - (83) 72
Deferred tax assets 53 - - 53
Inventories 454 - - 454
Trade and other receivables 583 - - 583
Total assets held for sale 1,245 150 (233) 1,162
Trade and other payables (437) - - (437)
Provisions (112) - - (112)
Deferred tax liabilities - (30) 30 -
Total liabilities directly associated
with assets held for sale (549) (30) 30 (549)
Net assets held for sale 696 120 (203) 613

The total pre-tax charge in the income statement relating to the assets held for sale is £323,000, comprising an impairment charge of £233,000 as detailed above and related transition costs.

21. Trade and other payables

Group Company
Note 2015
£000
2014
£000
2015
£000
2014
£000
Current liabilities
Financial liabilities
Trade payables 11,518 12,793 - -
Amounts owed to Group undertakings - - 17,091 29,002
Other taxation and social security 4,010 4,673 - -
Other payables 761 2,066 - -
Accruals 12,525 14,041 - -
Obligations under finance leases 40 230 - -
Derivative financial instruments 5 3 - -
Long-term contract balances 17 25,509 31,320 - -
54,368 65,126 17,091 29,002
Non-financial liabilities
Deferred income 10,606 13,959 - -
64,974 79,085 17,091 29,002
Non-current liabilities
Financial liabilities
Obligations under finance leases - 49 - -
Non-financial liabilities
Deferred income
- due after one year but within two years 472 1,077 - -
- due after two years but within five years 190 531 - -
662 1,657 - -
65,636 80,742 17,091 29,002

The amounts owed to Group undertakings by the Company are payable on demand and bear interest at LIBOR plus 2%.

Currency profile of trade and other payables

Group Company
2015 2014 2015 2014
£000 £000 £000 £000
Sterling 65,156 79,700 17,091 29,002
US Dollar 26 208 - -
Euro 4 80 - -
Indian Rupee 449 754 - -
Singapore Dollar 1 - - -
65,636 80,742 17,091 29,002

The Directors consider that the carrying amount of trade and other payables approximates their fair value.

Amounts payable under finance lease contracts

2015 2014
Present value of Present value of
Minimum lease minimum lease Minimum minimum lease
payments payments lease payments payments
Group £000 £000 £000 £000
Within one year 40 40 236 230
In the second to fifth years inclusive - - 49 49
40 40 285 279
Less: finance charges allocated to future periods - - (6) -
Present value of minimum lease payments 40 40 279 279

Interest charged on vehicle finance lease contracts is at the Bank of England base rate plus 2% fixed at the date of acquiring the asset, and the vehicles are leased until they are 4 years old.

22. Provisions

Onerous lease Employee-related
and dilapidations restructuring Other Total
Group £000 £000 £000 £000
At 1 December 2013 7,885 4,241 1,330 13,456
Utilisation of provisions (836) (4,348) (289) (5,473)
Release of provisions (524) (366) (431) (1,321)
Increase in provisions 1,298 838 95 2,231
Effect of movements in exchange rates 2 - 3 5
Unwind of discount 269 - - 269
At 30 November 2014 8,094 365 708 9,167
Utilisation of provisions (2,186) (1,166) (132) (3,484)
Release of provisions (2,368) (85) (423) (2,876)
Increase in provisions - 1,070 1,025 2,095
Effect of movements in exchange rates - - 2 2
Transfer to held for sale liabilities (110) - (2) (112)
Unwind of discount 149 - - 149
At 30 November 2015 3,579 184 1,178 4,941

Provisions for onerous leases and dilapidations have been recognised at the present value of the expected obligation at discount rates of 2.6% per annum reflecting a risk free discount rate, applicable to the liabilities. These discounts will unwind to their undiscounted value over the remaining lives of the leases via a finance cost within the Income Statement. At 30 November 2015, £1,829,000 (2014: £5,738,000) of the provision refers to onerous leases, and £1,750,000 (2014: £2,356,000) refers to dilapidations. The major release in the year relates to the successful sub-letting of one of the Group's properties.

The average remaining life of the leases at 30 November 2015 is 3.5 years (2014: 5.1 years).

Employee related restructuring provisions refer to costs arising from restructuring to meet the future needs of the Group and are all expected to be utilised during the following financial year.

Other provisions includes one-off items not covered by any other category. The major release of Group provisions during the year relates to the successful completion of certain legal activities and a reassessment of provision recognised as part of the exit of operations following the 2011 Strategic Review. The significant elements in the provision at 30 November 2015 and the increase in the year are related to regulatory compliance.

Disclosure of provisions

2015 2014
Group £000 £000
Current liabilities 2,077 3,660
Non-current liabilities 2,864 5,507
4,941 9,167
Company
Non-current liabilities £000
At 1 December 2013 429
Release of provisions (429)
Increase in provisions 4,983
At 30 November 2014 4,893
Increase in provisions 498
At 30 November 2015 5,391

The increase in provisions during the year relates to the guarantee of an intergroup balance between subsidiary undertakings.

The Directors consider that the carrying amounts of provisions in the Group and the Company approximate their fair value.

23. Share capital

Company and Group Ordinary shares of 2p Ordinary shares of 22/7p Total
Allotted, called-up and fully paid '000 £000 '000 £000 £000
At 1 December 2013 93,515 1,870 - - 1,870
Share consolidation (93,515) (1,870) 81,826 1,870 -
Issued in the year - - 814 19 19
At 30 November 2014 - - 82,640 1,889 1,889
Issued in the year - - 10 1 1
At 30 November 2015 - - 82,650 1,890 1,890

During the year 10,000 ordinary shares of 22/7p each were issued following the exercise of options under the RM plc 2004 Company Share Option Plan. The exercise price was £1.742 per option.

Ordinary shares issued carry no right to fixed income.

24. Retirement benefit schemes

a. Defined contribution scheme

The Group operates or contributes to a number of defined contribution schemes for the benefit of qualifying employees. The assets of these schemes are held separately from those of the Company. The total cost charged to income of £4,930,000 (2014: £4,914,000) represents contributions payable to these schemes by the Group at rates specified in employment contracts. At 30 November 2015 £332,000 (2014: £373,000) due in respect of the current financial year had not been paid over to the schemes.

b. Local government pension schemes

The Group has TUPE employees who retain membership of local government pension schemes. The Group makes payments to these schemes for current service costs in accordance with its contractual obligations, most of which are limited through reimbursement rights under the contracts. The total costs charged to income for these schemes was £171,000 (2014: £240,000). The amount due in respect of these schemes at 30 November 2015 was £49,000 (2014: £28,000).

c. Defined Benefit Pension Scheme

One Group sponsored Defined Benefit Pension Scheme is in operation, the Research Machines plc 1988 Pension Scheme ("Scheme"). The Scheme is a funded scheme. The Scheme provides benefits to qualifying employees and former employees of RM Education Limited, but was closed to new members with effect from 1 January 2003 and closed to future accrual of benefits from 31 October 2012. The assets of the Scheme are held separately from those of RM Education Limited in a trustee-administered fund. The Trustee is a limited company. Directors of the Trustee company are appointed by RM Education Ltd and by members.

Under the Scheme, employees were entitled to retirement benefits of 1/60th of final salary for each qualifying year on attainment of retirement age of 60 or 65 years and additional benefits based on the value of individual accounts. No other post-retirement benefits were provided by the Scheme.

The most recent actuarial valuation of Scheme assets and the present value of the defined benefit obligation was carried out for statutory funding purposes at 31 May 2015 by a qualified independent actuary. IAS 19 Employee Benefits (revised) liabilities at 30 November 2015 have been rolled forward based on this valuation's base data.

As at 31 May 2015, the triennial valuation for statutory funding purposes showed a deficit of £41,800,000 (31 May 2012: £53,500,000). RM Education Limited agreed with the Scheme Trustee that it will repay this amount via deficit catch up payments of £4,000,000 in December 2015 and £3,600,000 per annum until 30 September 2024. There was one month's deficit payment of £300,000 outstanding at 30 November 2015 (2014: £300,000). The next triennial valuation of the Scheme is due as at 31 May 2018 and may result in changes to the level of deficit catch up payments required.

In addition to the £4,000,000 of catch up payments in December 2015, a further £4,000,000 contribution was paid in December 2015 into an escrow account established in March 2014, the use of which within the Scheme is required to be agreed by RM Education Limited and the Scheme Trustee.

Scheme assets are measured at bid-price at 30 November 2015. The present value of the defined benefit obligation was measured using the projected unit method.

The entire deficit position of the Scheme is held within these financial statements on the balance sheet as RM Education Limited in substance bears all of the material risks associated with the Scheme.

IAS 19 Employee Benefits, amended June 2011, has been adopted in these financial statements.

The parent company RM plc has entered into a pension protection fund compliance guarantee in respect of scheme liabilities.

No liability has been recognised for this within the Company as the Directors consider that the likelihood of it being called upon is remote.

Amounts recognised in the Income Statement and in the Statement of Comprehensive Income
----------------------------------------------------------------------------------------- --
Year ended Year ended
30 November 2015 30 November 2014
Note £000 £000
Administrative expenses and taxes (530) (475)
Operating expense (530) (475)
Interest cost (7,352) (7,513)
Interest on Scheme assets 6,388 7,134
Net interest expense 8 (964) (379)
Expense recognised in the Income Statement (1,494) (854)
Effect of changes in demographic assumptions (1,785) 1,198
Effect of changes in financial assumptions (3,155) (26,666)
Effect of experience adjustments 5,716 -
Total actuarial gains/(losses) 776 (25,468)
Return on Scheme assets excluding interest on Scheme assets 1,626 3,576
Income/(expense) recognised in the
Statement of Comprehensive Income 2,402 (21,892)
Income/(expense) recognised in Total Comprehensive Income 908 (22,746)

Reconciliation of the Scheme assets and obligations through the year

Year ended Year ended
30 November 2015 30 November 2014
£000 £000
Assets
At start of year 165,839 147,688
Interest on Scheme assets 6,388 7,134
Return on Scheme assets excluding interest on Scheme assets 1,626 3,576
Administrative expenses (530) (475)
Contributions from Group 3,984 11,821
Benefits paid (3,278) (3,905)
At end of year 174,029 165,839
Obligations
At start of year (192,592) (163,516)
Interest cost (7,352) (7,513)
Actuarial gains/(losses) 776 (25,468)
Benefits paid 3,278 3,905
At end of year (195,890) (192,592)
Deficit in Scheme and obligation recognised on the Balance Sheet (21,861) (26,753)
Reconciliation of net defined benefit obligation Year ended
30 November 2015
Year ended
30 November 2014
£000 £000
Net obligation at the start of the year (26,753) (15,828)
Cost included in Income Statement (1,494) (854)
Scheme remeasurements included in the
Statement of Comprehensive Income
2,402 (21,892)
Cash contribution 3,984 11,821
Deficit in Scheme and obligation recognised on the Balance Sheet (21,861) (26,753)
Obligation by participant status Year ended
Year ended
30 November 2015 30 November 2014
£000 £000
Vested deferreds 171,194 169,392
Retirees 24,696 23,200
195,890 192,592
Value of Scheme assets Year ended
30 November 2015
£000
Year ended
30 November 2014
£000
Fair value of Scheme assets with a quoted market price
Cash and cash equivalents, including escrow 3,676 3,469
Equity instruments 87,669 84,218
Debt instruments 59,102 54,952
Value of unquoted Scheme assets
Insurance contract 23,582 23,200
174,029 165,839
Significant actuarial assumptions Year ended
30 November 2015
Year ended
30 November 2014
Discount rate 3.85% 3.85%
Rate of RPI price inflation 3.25% 3.20%
Rate of CPI price inflation 2.35% 2.30%
Rate of pensions increases
pre 6 April 1997 service 1.50% 1.35%
pre 1 June 2005 service 3.20% 3.10%
post 31 May 2005 service 2.20% 2.10%
Post retirement mortality table S2PA CMI 2014 1.50% S1NA CMI 2013 1.25%
Weighted average duration of defined benefit obligation 24 years 25 years
Assumed life expectancy on retirement at age 65:
Retiring today (male member aged 65) 22.7 22.3
Retiring in 20 years (male member aged 45) 24.8 24.1

Expected cash flows

2015 2014
£000 £000
Expected employer contributions for the year ended 30 November 2016 11,984 3,984
Expected total benefit payments
Year 1 3,371 2,186
Year 2 3,466 2,247
Year 3 3,564 2,309
Year 4 3,665 2,373
Year 5 3,768 2,439
Years 6 - 10 20,507 13,247

Sensitivities to assumptions - one item changed with all others held constant

------------------------- 30 November 2015 ------------------------- 30 November 2014
-0.1% +0.1%
discount discount
Base rate rate -0.1% RPI +0.1% RPI Life +1 yr Base
£m £m £m £m £m £m £m
Analysis of net balance sheet position
Fair value of Scheme assets 174.0 174.4 173.7 173.8 174.2 174.6 165.8
Present value of Scheme obligations (195.9) (200.8) (191.2) (192.2) (199.7) (199.7) (192.6)
Deficit (21.9) (26.4) (17.5) (18.4) (25.5) (25.1) (26.8)
Actuarial assumptions
Discount rate 3.85% 3.75% 3.95% 3.85% 3.85% 3.85% 3.85%
Rate of RPI 3.25% 3.25% 3.25% 3.15% 3.35% 3.25% 3.20%
Rate of CPI 2.35% 2.35% 2.35% 2.25% 2.45% 2.35% 2.30%
Mortality table --------------------- S2PA CMI 2014 1.5% -------------------- S1NA CMI 2013 1.25%
Rating (years) - - - - - (1) -

25. Own shares

The RM plc Employee Share Trust (EST) was established in March 2003 to hedge the future obligations of the Group in respect of shares awarded under the RM plc Co-Investment Plan, RM plc Performance Share Plan and Deferred Bonus Plan. The EST has waived any entitlement to the receipt of normal dividends in respect of all of its holding of the Company's ordinary shares, and also waived its entitlement to the 2014 special dividend. The EST's waiver of dividends may be revoked or varied at any time.

Ordinary shares of 2p Ordinary shares of 22/7p
'000 '000 £000
1,811 - 2,972
(40) - (40)
1 - -
(1,772) 1,551 -
- 800 18
- 2,351 2,950
- (2,272) (2,910)
- 1,535 2,458
- - 12
- 1,614 2,510

The valuation of the shares is weighted average cost.

26. Share-based payments

The Group operates the following executive and employee equity settled share-based payment schemes:

  • a) employee share option schemes
  • b) performance share plans

In addition to the above, there were two further schemes open during the year; one of which was closed at the year end, the other had no activity during the year.

The fair values of awards made under these schemes have been assessed using Black-Scholes and Monte-Carlo models, as appropriate to the scheme, at the date of grant. The fair values of the schemes are expensed over the period between grant and vesting.

Share-based payment awards exercised in the period and disclosed in the Statement of Changes in Equity represents the impact on retained earnings of releasing the fair value charge accrued under IFRS 2 Share-based Payment, which for the deferred bonus scheme, is partially matched by the release of own-shares held.

a) Employee share option scheme

The Group has in place a share option scheme which issued options over shares in the Company. There have been various performance conditions attached to share option grants including EPS, share-price and share purchase conditions. Options are usually forfeited if an employee leaves the Group before the options vest.

Details of share options outstanding are as follows:

Weighted average
Number of Weighted average share price at
Group share options exercise price exercise Exercise price range
At 1 December 2013 1,543,400 £1.81 £1.45 - £2.05
Exercised during the year (14,000) £1.54 £1.57
Lapsed during the year (250,400) £1.58
At 30 November 2014 1,279,000 £1.86 £1.54 - £2.05
Exercised during the year (10,000) £1.74 £1.76
Lapsed during the year (328,500) £1.74
At 30 November 2015 940,500 £1.90 £1.74 - £2.05

The options outstanding at 30 November 2015 had a weighted average contractual life of 1.8 years (2014: 2.4 years). All of the outstanding options at the end of the current and prior period are exercisable. No option grants were made under this scheme in the current year (2014: nil).

b) Performance share plans

The Group uses performance share plans for the remuneration of senior executives and senior management. Details of Directors' awards are contained within the Remuneration Report. Participation has been subject to various vesting conditions, including EPS, total shareholder return and share price conditions. If the participants leave the Group's employment then in most circumstances the award lapses.

Details of performance share plan shares are as follows:

Group Maximum number of shares Market price on grant
At 1 December 2013 5,594,267
Granted during the year 1,755,000 £1.55
Lapsed during the year (2,003,434)
At 30 November 2014 5,345,833
Granted during the year 1,735,000 £1.67-£1.78
Lapsed during the year (564,118)
Exercised during the year (2,271,715)
At 30 November 2015 4,245,000

The plans outstanding at 30 November 2015 had a weighted average contractual life of 1.8 years (2014: 1.3 years).

The fair values of shares granted during the year are determined using a Monte-Carlo model which gives fair values in the range of £1.00 and £1.19 per share under the TSR performance condition.

Inputs to the model are as follows:

5 August 2015 2 October 2015
Group TSR TSR
Share price at grant £1.78 £1.67
Exercise price £Nil £Nil
Expected life 3 years 3 years
Expected dividends 2.38% 2.54%

The expected life used in the modelling has been adjusted, based on management's best estimate, for the effects of non-transferability and exercise restrictions.

Comparator company volatility is assessed using annualised, daily historic TSR growth assessed over a period prior to the date of grant that corresponds to the performance period of three years. The company correlation uses historic pairwise correlations of the companies over a three year period. The fair value of the TSR element is based on a large number of stochastic projections of Company and comparator TSR.

In March 2003 the Company established the RM plc Employee Share Trust to hedge the future obligations of the Group in respect of share scheme awards. These shares are used to hedge the estimated liability but, until vesting, represents own shares held – see note 25.

c) Staff share schemes

The RM plc 2002 Staff Share Scheme historically made annual grants of shares in RM plc to almost all employees, although no awards were made in the current year or the prior year. At grant, the Trustee of the Scheme purchased shares on the open market and holds these in trust on behalf of the employees, hence the shares are not shown in the Group or Company balance sheets. The shares vest to the employees after a minimum of three years, but normally after five years. The Scheme was an HMRC approved employee share scheme constituted under a trust.

Ordinary shares of 2p Ordinary shares of 22/7p Total cost
Group Number Number £000
RM plc 2002 Staff Share Scheme 325,876 - 534
RML Staff Share Scheme 1,361 - 1
At 30 November 2013 327,237 - 535
Transferred into own shares (1,361) - (1)
Sold or transferred (43,555) - (71)
Share consolidation (282,321) 246,827 -
Sold or transferred - (40,261) (76)
At 30 November 2014 - 206,566 387
RM plc 2002 Staff Share Scheme - 206,566 387
Sold or transferred - (206,566) (387)
At 30 November 2015 - - -
RM plc 2002 Staff Share Scheme - - -

The Scheme held the following shares:

During the year, the Staff Share Scheme was wound up and the shares were transferred from the Trust to the relevant employees with the excess being sold and the proceeds returned to the Company.

d) Deferred bonus plan

The Group had in place a deferred bonus plan for the remuneration of executives and senior management. The remaining outstanding award vested in February 2014, and the Board has no plans to utilise this scheme in the future.

Performance conditions – estimation uncertainty

Assigning a fair value charge to share-based payments requires estimation of: the projected share price; the number of instruments which are likely to vest; other non-market based performance conditions. Assigning a fair value charge requires continuing reassessment of these estimates.

27. Guarantees and contingent liabilities

a) Guarantees

The Company has entered into guarantees relating to the performance and liabilities of certain major contracts of its subsidiaries. The Directors are not aware of any circumstances that have given rise to any liability under such guarantees and consider the possibility of any arising to be remote.

b) Contingent liabilities

The Group has provided performance guarantees and indemnities relating to performance bonds and letters of credit issued by its banks on its behalf, in the ordinary course of business. The Directors are not aware of any circumstances that have given rise to any liability under such guarantees and indemnities and consider the possibility of any arising to be remote.

28. Commitments

a) Operating leases

The Group had outstanding commitments for future minimum lease payments (to the next lease break or to the end of the lease, whichever is sooner) under non-cancellable operating leases which fall due as follows:

2015 2014
Group £000 £000
Within 1 year 3,011 3,347
In years 2 to 5 inclusive 8,263 9,824
After year 5 334 621
11,608 13,792

Operating lease commitments represent rentals payable by the Group for certain of its office properties and include the period up to the first break clause of the lease.

The terms of these leases are subject to renegotiation on average terms of 2.0 years (2014: 2.5 years) and rentals are fixed for an average of 2.0 years (2014: 2.0 years).

The Company had no operating leases during the year.

b) Capital commitments

The Group had the following capital expenditure commitments:

2015 2014
Group £000 £000
Contracted but not provided for 140 243

The Company had no capital commitments at the end of either year.

29. Financial risk management

Carrying value of financial assets and financial liabilities

Group Company
2015 2014 2015 2014
£000 £000 £000 £000
Financial assets
Trade and other receivables - current 20,116 27,863 5,202 14,372
Trade and other receivables - non-current 1,168 1,878 918 1,628
Cash and short-term deposits 48,320 47,893 - -
69,604 77,634 6,120 16,000
Financial liabilities
Trade and other payables - current (54,368) (65,126) (17,091) (29,002)
Trade and other payables - non-current - (49) - -
Provisions - current (2,077) (3,660) - -
Provisions - non-current (2,864) (5,507) (5,391) (4,893)
(59,309) (74,342) (22,482) (33,895)

All financial assets are classified as loans and receivables except for forward foreign exchange contracts of £138,000 (2014: £565,000) which are classified as fair value through profit or loss.

All liabilities classified as financial liabilities are held at amortised cost except for forward foreign exchange contracts of £5,000 (2014: £3,000) which are classified as fair value through profit or loss.

The Directors consider that the carrying amount of all financial assets and financial liabilities approximates their fair value. Fair value information for financial assets and financial liabilities not shown at fair value is therefore not disclosed.

It is, and has been throughout the period under review, the Group's policy that no trading in financial instruments shall be undertaken and the Group does not hold or issue derivative financial instruments for speculative purposes.

The main risks arising from the Company's financial assets and liabilities are market risk (foreign currency risk and interest rate risk), credit risk and liquidity risk. The Board reviews and agrees policies on a regular basis for managing the risks associated with these assets and liabilities.

Foreign currency risk

a) Translation

All liabilities classified as financial liabilities are held at amortised cost except for forward foreign exchange contracts of £5,000 (2014: £3,000) which are classified as fair value through profit or loss.

The Group also maintains foreign currency denominated cash accounts, but only holds balances required to settle its payables.

b) Transaction

Operations are also subject to foreign exchange risk from transactions in currencies other than their functional currency and, once recognised, the revaluation of foreign currency denominated assets and liabilities. Principally, this relates to transactions arising in US Dollars and Indian Rupees. Specifically, the Group purchases a proportion of its inventory in US Dollars and operating costs in the Group's subsidiary RM Education Solutions India Pvt Ltd are in Indian Rupees.

In order to manage these risks the Group enters into derivative transactions in the form of forward foreign currency contracts. To manage the US Dollar to Sterling risk, the forward foreign currency contracts purchased are designed to cover 85% of forecast currency denominated purchases and the contracts are set up to provide coverage over the fixed price periods of up to 12 months. To manage the Indian Rupee to Sterling risk, the contracts purchased are designed to cover 80% of forecast Indian Rupee costs and are renewed on a revolving basis of approximately 11 to 12 months.

The total amount of outstanding forward foreign exchange contracts to which the Group was committed was:

2015
Currency Contract
type
Forward contract value
Currency '000
Forward contract value
£000
Mark to market value
£000
Fair value
£000
US Dollar Sell (239) 154 159 (5)
US Dollar Buy 9,500 (6,226) (6,312) 86
Indian Rupee Buy 520,660 (5,005) (5,057) 52
(11,077) (11,210) 133

2014

Currency Contract
type
Forward contract value
Currency '000
Forward contract value
£000
Mark to market value
£000
Fair value
£000
US Dollar Sell (187) 117 120 (3)
US Dollar Buy 8,055 (4,848) (5,158) 310
Indian Rupee Buy 476,900 (4,520) (4,775) 255
(9,251) (9,813) 562

The fair value of the derivative financial instruments is estimated by discounting the future contracted cash flow, using readily available market data and represents a level 2 measurement in the fair value hierarchy under IFRS 7. These fair value gains/(losses) are included within trade and other receivables and trade and other payables respectively.

Of these, forward foreign currency exchange contracts with a contract value of £11,077,000 (2014: £9,251,000) and fair value gain of £133,000 (2014: gain £562,000) have been designated as effective hedges in accordance with IAS 39 Financial Instruments: Recognition and Measurement. The movement in fair value of hedged derivative financial instruments during the year was a debit of £429,000 (2014: credit £1,090,000) which has been recognised in Other Comprehensive Income and presented in the hedging reserve in equity. In addition, the Group retains the gain or loss on realised foreign currency contracts used to hedge non-financial assets which are realised when the asset is recognised. A fair value gain of £231,000 (2014: £18,000 loss) has been realised on forward contracts which were designated as effective hedges in accordance with IAS 39 Financial Instruments: Recognition and Measurement. The movement in value of realised forward contracts was a credit of £249,000 (2014: debit £72,000) which has been recognised in Other Comprehensive Income and presented in the hedging reserve in equity.

No forward foreign currency exchange contracts have been designated as ineffective hedges in accordance with IAS 39 Financial Instruments: Recognition and Measurement at 30 November 2015 (2014: nil).

Commercially effective hedges may lead to income statement volatility in the future, particularly if the hedges do not meet the criteria of an effective hedge in accordance with IAS 39 Financial Instruments: Recognition and Measurement.

c) Foreign exchange rate sensitivity

The following table details how the Group's income and equity would increase/(decrease) if there was a 10% increase in the amount of the respective currency which could be purchased with £1 Sterling (assuming all other variables remain constant), for example from \$1.60 : £1 to \$1.76 : £1 at the balance sheet date. The sensitivity analysis includes only outstanding foreign currency denominated monetary items and adjusts their translation at the period end for a 10% change in foreign currency. A 10% weakening of Sterling against the relevant currency would be estimated to have a comparable but opposite impact on income and equity.

Sensitivity 2015 2014
Income Equity Income Equity
Group £000 £000 £000 £000
10% increase in foreign exchange rates against Sterling:
US Dollar (19) 547 4 525
Indian Rupee 12 (95) 45 (117)
Euro (4) (52) 7 (41)

In management's opinion, the sensitivity analysis is unrepresentative of the inherent foreign exchange risk as the period end exposure does not reflect the exposure during the period, as the analysis does not reflect management's proactive monitoring methods and processes for exchange risk.

Interest rate risk

The only significant interest bearing financial assets held by the Group are cash and short-term deposits which comprise cash held by the Group and Company and short-term bank deposits with an original maturity of six months or less. Surplus Sterling balances are invested in the money market, or with financial institutions on maturing terms from within 24 hours up to a period of six months with interest earned based on the relevant national inter-bank rates available at the time of investing. During the year, average cash and short-term deposits were £48,107,000 (2014: £47,460,000), and the maximum bank overdraft was £nil (2014: £nil).

The interest and currency profile of cash and short-term deposits is shown below:

2015 2014
Group Floating rate
£000
Interest free
£000
Total
£000
Floating rate
£000
Interest free
£000
Total
£000
Sterling cash and cash equivalents 39,746 2,002 41,748 35,633 5,722 41,355
Sterling short-term deposits 6,000 - 6,000 6,000 - 6,000
US Dollar - 470 470 - 126 126
Euro - 24 24 - 72 72
Indian Rupee - 78 78 - 289 289
Singapore Dollar - - - - 51 51
45,746 2,574 48,320 41,633 6,260 47,893

The Group has a £30,000,000 committed revolving credit facility with Barclays Bank plc signed on 27 January 2012, £3,000,000 of which is allocated to an on-demand working capital facility and £600,000 allocated to a performance bond facility, leaving £26,400,000 unallocated.

Interest payable on any utilised revolving credit facility is fixed 2.5% above LIBOR for the remainder of the committed term (to March 2017) subject to certain financial ratios. A commitment fee of 1.2% is payable on the unutilised balance and an arrangement fee of £75,000 (2014: £75,000) has been paid in 2015 and is recognised in the Consolidated Income Statement on an effective interest rate basis over the duration of the facility. The total paid since the inception of the facility is £625,000.

The weighted average effective interest rates at the balance sheet date were as follows:

2015 2014
Weighted average Weighted average
Floating rate interest rate Floating rate interest rate
Group £000 % £000 %
Financial assets:
Cash and short-term deposits 45,746 0.49 41,633 0.55
Trade and other receivables (non-current) 1,168 9.85 1,878 10.39

The interest rate risk sensitivity (assuming all other variables remain constant):

2015 2014
Income sensitivity Equity sensitivity Income sensitivity Equity sensitivity
Group £000 £000 £000 £000
1% increase in interest rates 406 406 437 437
1% decrease in interest rates (406) (406) (437) (437)

Credit risk

The Group's principal financial assets are bank balances and trade and other receivables. The Group's credit risk is primarily attributable to its trade receivables. Credit checks are performed on new customers and before credit limits are increased. The amounts presented in the balance sheet are net of allowances for doubtful receivables. Note 18 includes an analysis of trade receivables by type of customer and of the ageing of unimpaired trade receivables.

The credit risk on liquid funds and derivative financial instruments is limited because the counterparties are banks with high credit ratings assigned by international credit rating agencies. The Group has no significant concentration of credit risk, with exposure spread over a large number of counterparties and customers and a large proportion are ultimately backed by the UK Government.

The carrying amount of financial assets represents the maximum credit exposure. The Group does not hold any collateral to cover its risks associated with financial assets.

Liquidity risk

Cash is managed to ensure that sufficient liquid funds are available with a variety of counterparties, to meet short, medium and long-term cash flow forecasting requirements.

The Group meets its seasonal working capital requirements from current funds. At the balance sheet date, the Group had a £30,000,000 three year committed revolving credit facility to March 2017 held with Barclays Bank plc, of which £3,600,000 has been allocated. The unallocated facilities at the end of the year were £26,400,000 of working capital funding capacity at the end of the year. At 30 November 2015, £300,000 of the performance bond facility was drawn down (2014: £300,000).

Capital management

The Group monitors capital through the calculation and review of economic profit. A monthly working capital charge on Group operating assets (excluding primarily goodwill, cash, provisions treated as adjustments and tax balances) or credit on Group operating liabilities is applied to the Group adjusted operating profit to provide economic profit, as follows:

Year ended Year ended
30 November 2015 30 November 2014
£000 £000
Adjusted profit from operations 18,199 18,526
Capital return on net operating liabilities 2,716 3,287
Economic profit 20,915 21,813

30. Related party transactions

a) Key management personnel

The remuneration of the Directors and other key management personnel of the Group during the year, in aggregate, was:

Year ended Year ended
30 November 2015 30 November 2014
Group £000 £000
Short-term employee benefits 2,739 3,065
Post-employment benefits 317 285
Termination payments 250 169
Share-based payment 495 578

Share-based payments above include a fair value charge for executive Directors of £103,000 in respect of awards to David Brooks (2014: £136,000), £9,000 in respect of Neil Martin (2014: £nil) and £41,000 in respect of Iain McIntosh (2014: £104,000).

Further information about the remuneration of individual Directors is provided in the audited part of the Remuneration Report.

b) Transactions between the Company and its subsidiary undertakings

During the year, the Company entered into the following transactions with its subsidiary undertakings:

Year ended Year ended
30 November 2015 30 November 2014
Company £000 £000
Receipts/(payments)
Management recharges (535) (447)
Net inter-company interest income 460 37
Dividends received 7,966 8,000

Total amounts owed between the Company and its subsidiary undertakings are disclosed in notes 18 and 21 respectively.

c) Other related party transactions

TES Global Limited

RM plc Board Director Lord Andrew Adonis is a member of the Advisory Board of TES Global Limited (formerly TSL Education Limited), from which the Group made purchases of £5,512 and sales of £1,778 in the previous year. There were no similar transactions for the current year.

Dods (Group) plc

RM plc Board Director Lord Andrew Adonis is a director of Dods (Group) plc from which the Group made purchases during the previous year of £474. There were no similar transactions for the current year.

Wates Group Limited

RM plc Board Director Deena Mattar is a director of Wates Group Limited for which there was a retention balance owing to the Group of £2,106 in the previous year. There was no similar balance owing at the current year-end.

PricewaterhouseCoopers LLP

The Group uses PricewaterhouseCoopers LLP to provide certain consultancy and assurance services, but excluding external audit services. Former RM plc Director Iain McIntosh's wife is an equity partner in PricewaterhouseCoopers LLP. She has not been involved in any services provided to the Group. The Group made purchases from PricewaterhouseCoopers LLP for the year ended 30 November 2015 of £256,040 (2014: £255,350) and the balance outstanding at 30 November 2015 was £21,600 (30 November 2014: £nil).

The Group encourages its Directors and employees to be Governors, Trustees or equivalent of educational establishments. The Group trades with these establishments in the normal course of its business.

31. Events after the reporting period

In December 2015, the entire share capital of SpaceKraft Limited was disposed. The investment was recorded as held for sale and presented separately in the balance sheet at 30 November 2015 (see note 20).

The proceeds on disposal were lower than the combined book value of the SpaceKraft Limited net assets and of the Group relating specifically to the company. Accordingly, impairments have been recognised in acquisition related intangible assets and property, plant and equipment of £150,000 and £83,000 respectively.

Shareholder Information

Financial calendar

Ex-dividend date for 2015 final dividend 10 March 2016
Record date for 2015 final dividend 11 March 2016
Annual General Meeting 23 March 2016
Payment of 2015 final dividend 8 April 2016
Announcement of 2016 interim results July 2016
Preliminary announcement of 2016 results February 2017

Corporate website

Information about the Group's activities is available from RM at www.rmplc.com.

Investor information

Information for investors is available at www.rmplc.com. Enquiries can be directed to Greg Davidson, Company Secretary, at the Group head office address or at [email protected].

Registrars and shareholding information

Shareholders can access the details of their holdings in RM plc via the Shareholder Services option within the investor section of the corporate website at www.rmplc.com. Shareholders can also make changes to their address details and dividend mandates online. All enquiries about individual shareholder matters should be made to the registrars either via email at [email protected] or telephone: 0871 664 0300. Calls cost 12p per minute plus your phone company's access charge. Calls outside the United Kingdom will be charged at the applicable international rate. Lines are open between 09:00 - 17:30, Monday to Friday excluding public holidays in England and Wales.

To help shareholders, the Capita Share Portal at www.capitashareportal.com contains a shareholders' frequently asked questions section.

Electronic communication

Shareholders are able to receive company communication via email. By registering your email address, you will receive emails with a web link to information posted on our website. This can include our report and accounts, notice of meetings and other information we communicate to our shareholders.

Electronic communication brings numerous benefits, which include helping us reduce our impact on the environment, increased security (your documents cannot be lost in the post or read by others) and faster notification of information and updates. To sign-up to receive e-communications go to Capita Asset Services' Share Portal at www.capitashareportal.com. All you need to register is your investor code, which can be found on your share certificate or your dividend tax voucher. The Share Portal is a secure online site where you can manage your shareholding quickly and easily. You can check your shareholding and account transactions, change your name, address or dividend mandate details online at any time.

Beneficial shareholders with 'information rights'

Please note that beneficial owners of shares who have been nominated by the registered holders of those shares to receive information rights under section 146 of the Companies Act 2006 are required to direct all communications to the registered holder of their shares rather than to Capita Asset Services, or to the Company directly.

Multiple accounts on the shareholder register

If you have received two or more copies of this document, it may be because there is more than one account in your name on the shareholder register. This may be due to either your name or address appearing on each account in a slightly different way. For security reasons, Capita will not amalgamate the accounts without your written consent. If you would like to amalgamate your multiple accounts into one account, please write to Capita Asset Services.

Company Secretary

Greg Davidson

Group head office and registered office

140 Eastern Avenue Milton Park Milton Abingdon Oxfordshire OX14 4SB United Kingdom

Telephone: +44 (0)8450 700 300

Registered number

RM plc's registered number is 01749877

Auditor

KPMG LLP Arlington Business Park Theale Reading RG7 4SD

Financial Advisers and Stockbrokers

Numis Securities Ltd 10 Paternoster Square London EC4M 7LT

Peel Hunt LLP 120 London Wall London EC2Y 5ET

Financial Public Relations

FTI Consulting Ltd 200 Aldersgate Aldersgate Street London EC1A 4HD

Registrar

Capita Asset Services The Registry 34 Beckenham Road Beckenham Kent BR3 4TU

Legal Adviser

Osborne Clarke One London Wall London EC2Y 5EB

RM plc

140 Eastern Avenue Milton Park Milton Abingdon Oxfordshire OX14 4SB

Telephone: +44 (0)8450 700 300 Fax: +44 (0)8450 700 400

Stock code: RM.

www.rmplc.com

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