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Hiscox Limited

Earnings Release Mar 2, 2015

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Earnings Release

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RNS Number : 1694G

Hiscox Ltd

02 March 2015

Hiscox Ltd full year results

For the year ended 31 December 2014

"A strong result"

2014 2013
Gross premiums written £1,756.3m £1,699.5m
Net premiums earned £1,316.3m £1,283.3m
Profit before tax £231.1m £244.5m
Earnings per share 67.4p 66.3p
Total dividend per share for year 22.5p 21.0p
Special distribution 45.0p 36.0p
Net asset value per share 462.5p 402.2p
Group combined ratio 83.9% 83.0%
Return on equity 17.1% 19.3%
Investment return 1.8% 1.9%
Reserve releases £172m £140m

Highlights

·      Strong premium growth in insurance of 8.8%, including 24.1% for Hiscox USA.

·      Record profits in Hiscox UK and Europe of £73.3 million (2013: £56.4 million).

·      Retail businesses now over half the Group's gross premiums written, with retail profits now covering the standard dividend.

·      Hiscox London Market profit before tax of £62.6 million (2013: £63.1 million), growing with consistent profitability.

·      Hiscox Re reducing premiums as planned by 13.9% and delivered good profits, with new products and Kiskadee ILS funds on track to reach $500 million by mid-year.

·      Long-term investment in brand, product and distribution provides opportunities for profitable growth throughout the cycle.

Capital return

·      Capital return of 60.0p per share, approximately £192 million, by way of E/F share scheme and share consolidation.

·      This comprises a special distribution of 45.0p per share and final dividend equivalent of 15.0p per share, taking the total dividend for the year to 22.5p, an increase of 7.1% (2013: 21.0p).

Bronek Masojada, Chief Executive of Hiscox Ltd, commented:

"Hiscox has had another good year. We have been able to grow profitably in insurance and position Hiscox Re sensibly, reducing premiums and attracting new capital in the face of tough conditions. The strategy of diversification we have pursued for decades means that, whatever the headwinds, we have the firepower to set our own course. We have the strategy, brand, people and capital support for a rewarding future."

For further information

Hiscox Ltd
Jeremy Pinchin, Group Company Secretary +1 441 278 8300
Kylie O'Connor, Head of Group Communications, London +44 (0)20 7448 6656
Brunswick
Tom Burns +44 (0)20 7404 5959

Notes to editors

About Hiscox

Hiscox, the international specialist insurer, is headquartered in Bermuda and listed on the London Stock Exchange (LSE:HSX). There are three main underwriting divisions in the Group - Hiscox Retail (which includes Hiscox UK and Europe, Hiscox Guernsey, Hiscox USA and subsidiary brand, DirectAsia), Hiscox London Market and Hiscox Re. Through its retail businesses in the UK, Europe and the US Hiscox offers a range of specialist insurance for professionals and business customers, as well as homeowners. Hiscox underwrites internationally traded, bigger ticket business and reinsurance through Hiscox London Market and Hiscox Re.

For further information, visit  www.hiscoxgroup.com.

Chairman's statement

I am able to report another strong result for the Hiscox Group, a pre-tax profit of £231.1 million (2013: £244.5 million). We have done well in difficult markets by maintaining discipline in both our underwriting and investment portfolio, and pursuing our strategy of building balance through diversity of product, geography and distribution.

While the double whammy of burgeoning capital and fewer losses has put pressure on bigger ticket rates, we have continued to invest in the retail businesses in the UK, Europe, the US, Guernsey and more recently in Asia. Our London Market team has dug out nuggets of profitable business against tough competition. Hiscox Re, our reinsurance arm, has adapted swiftly, developing new products and opportunities to engage customers.

Results

The results for the year ending 31 December 2014 were a profit before tax of £231.1 million (2013: £244.5 million). Gross written premium increased by 3.3% to £1,756.3 million (2013: £1,699.5 million). The combined ratio was 83.9% (2013: 83.0%). Earnings per share increased to 67.4p (2013: 66.3p) and the net asset value per share increased by 15% to 462.5p (2013: 402.2p). Return on equity was 17.1% (2013: 19.3%).

Dividend, balance sheet and capital management

The Board has proposed that a special distribution be made of 60.0p per share (amounting to approximately £192.0 million) to include 15.0p per share instead of a final dividend. The total dividend for 2014 is equal to 22.5p per share (2013: 21.0p), an increase of 7.1%. The return of capital will be made using a similar scheme to last year and will again be accompanied by a share consolidation. Full details will be set out in a circular to be despatched to Hiscox shareholders on or around 3 March 2015. This is now the third successive year in which we have been able to return capital to shareholders and again I say that this is a tactic for the circumstances we are in, not a long-term strategy to return capital every year.

Investments

Given the continued challenging markets, and relatively cautious approach, we are content with our investment result of £56.4 million (2013: £58.9 million), which equates to a return of 1.8% (2013: 1.9%).

Our bias towards short-term bond investments provides something of a constraint in current markets but it is driven by the desire not to suffer losses when bond yields rise.

Our performance was improved by our risk assets, which produced a pleasing return of 7.6%. However, we do not believe it is appropriate to take excessive risks in search of higher yields, as our investments are mainly earmarked to pay claims and support our business, although we continue to look for appropriate opportunities in the equity markets. In 2015, we are planning for a continuation of the same market conditions that have produced low, but still positive, returns for us in recent years.

The changing market

The ongoing low interest rates and benign claims experience continues to attract new capital to our markets, putting pressure on brokers and insurers. In my opinion, the new sources of capital are here to stay. They have become accustomed to operating in our business, so I think they are unlikely to move on (as perhaps some hope they will) when rewards improve in other parts of the capital markets.

Squeezed margins and consolidation have put pressure on old relationships. Our response has been to support brokers through collaborative product innovation and improved processes, focussing on expertise and service to help their clients. We also continue to explore and support new distribution channels. Over many years we have built a powerful direct-to-consumer business, which we are replicating in different countries. Alongside this, our broker e-trading capabilities, our involvement in specialist underwriting agency White Oak, our support of new facilities and our recent bolt-on acquisitions, all give us access to a broader portfolio of risks.

In the face of strong headwinds, one can see a clear divergence of strategy in the market with some companies growing big ticket business and some contracting. Our underwriting strategy combines underwriting rigour with an eye for opportunity and is designed to manage all stages of the insurance cycle: we plan for the soft market conditions we are experiencing. We believe that when margins reduce you take your foot off the accelerator and when they increase you push down hard. We also believe that our strategy of persistently investing and building the retail businesses as a counter weight to the more volatile lines continues to be the right one.

The Board

It has been nearly nine years since we created the Hiscox Ltd board, and according to UK corporate governance directors potentially cease to be independent after nine years' service. As such, a number of our original Board members will be stepping down during the year. These include Dr James King, Andrea Rosen and Dan Healy. I am particularly pleased our businesses in Bermuda and the US will continue to benefit from James and Dan's sage counsel as they continue to serve the Group on our subsidiary Boards. I would also like to express my deep gratitude to Andrea for the many valuable contributions she has made to the Company over the last nine years.

In preparation for this we have conducted an external search to recruit two replacements and are recommending to shareholders the appointment of Lynn Carter and Anne MacDonald to our Board.  Lynn Carter will bring 38 years' experience in the banking industry, most recently as President of Capital One Bank, while Anne held the position of Chief Marketing Officer at four different Fortune 100 companies including Travelers and PepsiCo. These appointments support our focus on retail growth and brand building.

In addition, Richard Gillingwater Senior Independent Director, who joined the board in 2010 will step down after the AGM due to his new commitments at Scottish and Southern Energy as well as Henderson Global Investors. The Group has benefited greatly from Richard's acumen and measured approach and I wish him all the best in his new role at SSE.

Finally

We continue to recruit, train and motivate the best people. Their desire to do the right thing, however hard, is what makes our customers want to do business with us. I am thankful to everyone at Hiscox for their diligence and for the ongoing support of our customers.

I recently visited our York office, having the week before returned from visiting our new office in Singapore. I was inspired by the enthusiasm and drive of the young teams and the commitment and intellect of the leadership in both places. It is pleasing to see that Hiscox businesses, from Singapore, to Atlanta and York all reflect the same values and determination to succeed.

During my time at Hiscox I have seen our strategy, those same values and that determination tested in battle - and prevail. In turbulent times we have delivered profitable organic growth and returned extra capital to shareholders. I expect the strong headwinds to continue but our course will not change; it has already brought the business, our staff and our shareholders success, and I believe will bring greater rewards in the future.

Robert Childs

2 March 2015

2014 Chief Executive's report

I am pleased to report a profit before tax of £231.1 million (2013: £244.5 million), a return on equity of 17.1% (2013: 19.3%) and revenue growth of  3.3% to £1,756 million (2013: £1,699 million) - a credible performance in current market conditions. This result reflects the continued good progress of our retail businesses which, for the first time account for over half of Hiscox Ltd's gross written premiums. Our US business contributed materially to this, growing organically by 24.1% to over $360 million. Hiscox UK and Europe all delivered record profits. Our London Market business has made a good margin and grown in a difficult market. Our reinsurance business has had a tremendous year and acquitted itself well in challenging pricing circumstances, receiving ongoing support from our quota share partners and attracting new investors to our insurance linked funds which are now on track to reach $500 million in assets under management.

With these results, we have announced a capital return of 60 pence per share, comprising a special distribution of 45 pence per share and a further 15 pence per share instead of a final dividend. The total capital return is equal to approximately £192 million. I am pleased that for another year our business is strong enough to allow this return of capital and at the same time we are able to invest in talent, infrastructure, small acquisitions and new opportunities.

Market challenges remain - pricing pressure due to the absence of large losses, a flood of capital into reinsurance, technological change putting pressure on infrastructure, and low investment returns due to ongoing financial repression. Our long term strategy is showing its mettle, and our options - in terms of products, distribution routes and geographies - allows us to adapt and continue to deliver good returns to shareholders.

Hiscox Retail

We began growing our specialty retail business outside Lloyd's in 1989, with an initial focus on high net worth homes. It reached £2 million in its first year. Since then we have broadened the product offering, entered new countries and built new distribution channels. Hiscox Retail now comprises over half of the Group's gross written premium - £891.1 million in total (2013: £819.4 million). Over the last 10 years it has grown at 12.8% compound, and yet we are still a small participant in most of the segments we target. In 2014 it contributed profits of £78.1 million (2013: £61.2 million), enough to cover the equivalent of the final dividend for the Group. The combined ratio improved slightly to 93.5% (2013: 94.3%). The scale, steady profits and brand value of this segment truly differentiate Hiscox in the insurance marketplace.

Hiscox Retail comprises Hiscox UK and Europe, and Hiscox International. I review them in turn below:

Hiscox UK and Europe

This division provides personal lines cover - from high-value households, fine art and collectibles to luxury motor - and commercial insurance for small and medium sized businesses, typically operating in white-collar industries. These products are distributed via brokers, through a growing network of partnerships, and direct to the consumer.

Our retail businesses in the UK and Europe delivered record profits of £73.3 million (2013: £56.4 million) despite serious floods in the UK - and hailstorms, windstorms and floods in Europe.

Hiscox UK and Ireland

Hiscox UK and Ireland increased gross written premiums by 5.5% to £435.0 million (2013: £412.4 million) with strong growth in areas where margins are good and reductions in less profitable business. It achieved a combined ratio of 88.6%, at the better end of our normal expectations.

The first half of the year was dominated by floods in South East England where we have a concentration of customers. As always, our claims team delivered an exceptional service, meaning we were able to close 92% of claims on average within eight weeks of being reported. The floods highlighted issues with the Government's Flood Re scheme, which was particularly unfavourable for many of our insureds. We led an active campaign throughout the year to change this and were pleased that some of our concerns have been addressed.

In the second half of the year we launched a series of new and refreshed products including Data and Cyber Risks, and Personal Accident cover, which are showing positive early signs. These innovations have contributed to a particularly good year for the UK broker business.

We always look at opportunities to develop a market-leading position in our chosen areas of specialism and we have made a series of small acquisitions to this end. We acquired Event Assured in September, consolidating our position as market leaders in insurance for small events, conferences and exhibitions. Today we announce completion of our acquisition of R&Q Marine Services, a managing general agent specialising in yachts and general marine leisure which underwrites on behalf of other insurers. We will now combine their knowledge with our distribution and marketing capability to serve more customers in our target segments.

We are seeing some success with Hiscox Private Clients, our tied agency through which we sell high net worth home insurance direct to customers. This complements our highly successful direct to consumer mid-net worth home and small commercial business products. Through these direct operations we serve over 124,000 customers and we still have plenty of room to grow.

A major achievement in the year was the delivery (on time and relatively close to budget) of the first phase of our £50 million programme to renew the IT infrastructure that underpins our retail operations. We are already seeing benefits in improved customer experience and higher sales for phase one which supports our direct home business. We are now working on phase two which will renew the infrastructure for our direct commercial business. This should be completed by the end of 2015. At the same time we have in-sourced our home and commercial customer experience centres - all of which will improve service and customer retention, accelerating our growth. We now have over 120 staff in York, and by the end of 2015 they will be housed in a new office which has room to cater for further expansion.

In the autumn, after a two year break, we returned to TV with a new home advertisement supported by cinema, print and poster campaigns. This has generated a great deal of new interest with calls, website visits and sales all increasing by over 30% during the campaign.

Hiscox Europe

Our European business had an excellent year, growing gross written premiums by 8.5% to €190.8 million (2013: €175.8 million). It delivered a combined ratio of 94.1%, including marketing costs of €4 million (or 2% on the combined ratio) as we begin the process of building a direct business in Europe. This is a good performance in the toughest economy in which we operate.

Each part of our European operation has performed well, benefiting from a focused business plan and improved expense management. Our partnerships with other financial services providers such as BBVA, Crédit Agricole, ABN AMRO and Generali who distribute our specialist products to their customers have helped our commercial business grow to almost €100 million. We have also invested in expertise, allowing us to develop products for software developers, radiologists, laboratories and equestrian centres.

Our Art and Private Client business in Europe has had a welcome return to growth and remained profitable despite the most severe weather related claims for the past five years. Hailstorms, windstorms and severe rain particularly affected Belgium and Netherlands, but we now have the scale to absorb these losses.

Germany performed especially well, reflecting the benefits of a consistent strategy, stable team and established broker relationships. Spain also had a good year, despite its ongoing economic difficulties thanks to committed, ambitious leadership.

Europe is benefiting from improving scale. We continue steadily to improve our expense ratio through our EuroFit project, which involves local process improvements and the concentration of functions in our shared service centre in Lisbon. A success during the year was the in-sourcing of our escape of water claims (a particular challenge in France) from a third-party to our team in Lisbon, resulting in lower costs and higher client satisfaction.

Our direct-to-consumer small business products in France and Germany are benefiting from more investment as they follow of our direct strategy in the UK and USA. Although the French and German direct businesses are still relatively in their infancy, with a total premium of only €4 million, we think the market opportunity is there and that with the right sustained investment we will build good direct businesses.

Hiscox International

This division comprises Hiscox Guernsey, Hiscox USA and DirectAsia. Its revenues grew by 15.7% to £301.1 million (2013: £260.3 million) and it achieved a combined ratio of 100.1% (2013: 98.5%). This good growth demonstrates there are still many opportunities for us across the world.

Hiscox Guernsey

During the year we formed the Hiscox Special Risks division, bringing together different teams from across the Group that focus on special risks, including kidnap and ransom, private client fine art and executive security, in a structure designed to boost local and global collaboration. Led from Hiscox Guernsey, Hiscox Special Risks has additional teams in London, Munich, Paris, New York, Los Angeles and Miami. We also underwrite personal accident, terrorism and fine art risks from Guernsey. In December 2014, we expanded our Miami operation recruiting additional staff and acquiring the renewal rights to a book of Latin American business.

Despite operating in highly competitive lines, Hiscox Special Risks has a well-earned reputation for expertise and service giving an element of stability to this business. Clients also benefit from our exclusive arrangement with security experts Control Risks.

Hiscox USA

Our US business had another year of strong growth. Gross written premiums increased by 24.1% to $367.6 million (2013: $296.2 million) with the broker business making a profit for the second year in a row. The professional liability products were a growth engine and provide a counterweight to other areas still in the investment stage.

Commercial property is under pressure, with double-digit rate reductions so we remain disciplined in this area. In all other lines, rates remain broadly flat. Media and entertainment is an area where we are investing, with IT infrastructure and an enhanced suite of products. The small business direct and partnerships division continue to forge ahead, with year-on-year growth of 75% and over 80,000 policies now in force. It is approaching scale.

The team has also been busy bringing other new products to market. New financial services and general liability lines, a new cyber deception endorsement and the roll-out of Hiscox Pro - the overarching name for our suite of profession's products - all give us opportunities. These have been welcomed by the market and are delivering promising early results.

Our investment in marketing and focus on differentiation in a crowded marketplace remains important to us, and during the year we launched a brand building campaign under the theme of 'Encourage Courage'. Celebrating Hiscox as an insurer that understands the challenges of building a business and the value in taking risk, the campaign is already resonating well with staff, brokers and customers. We expect to make a multi-year investment in the brand to support and drive the growth of our business in the US.

DirectAsia

Early in the year, Hiscox completed the acquisition of DirectAsia, a direct-to-consumer operation in Singapore, Hong Kong and Thailand. DirectAsia sells predominantly motor insurance with ancillary lines in travel. The business was acquired for $55 million, plus an earn out we would be happy to achieve and brought with it net assets of $23 million. DirectAsia uses the same IT platform that we are installing elsewhere in the Group and has good underwriting capabilities and customer service ability. We recognised a challenger business similar to Hiscox in a geography we are keen to explore.

The business is progressing as expected. Gross written premiums for the year were US$29.5 million, a 15.2% increase year-on-year (2013: US$25.6 million). The premium income for the period of our ownership was US$ 22 million.

Our key contribution to DirectAsia so far has been to bring our broader marketing knowledge. We have seconded staff and hired a new Chief Marketing Officer. We have also laid the groundwork for TV advertising for the first time in Thailand, part of a sustained campaign supported by print and social media marketing. It launched in January 2015 and initial results are encouraging.

Hiscox London Market

This segment uses the global licenses, distribution network and credit rating available through Lloyd's to insure clients throughout the world.

Our London Market businesses delivered a profit of £62.6 million (2013: £63.1 million), and increased gross written premiums by 9.0% to £510.8 million (2013: £468.6 million). It achieved a combined ratio of 84.2% (2013: 81.4%), with good underwriting and a favourable claims environment combining to generate another strong result.

All areas contributed to growth and we were able to maintain our core renewal book while finding new business opportunities. We remain restlessly ambitious, considering new lines of business and distribution routes at the same time as navigating the choppy waters that come with squeezed margins, a changing distribution landscape and an influx of apparently insatiable capital. The current consolidation phase among our competitors will create opportunity, either as brokers seek to avoid over-concentration of their placements or individuals seek to build their careers in human-sized businesses.

Looking at each division in turn:

Property

Our property division includes US and international commercial property, power and mining risks and US catastrophe exposed personal lines traded in the London Market.

Growth in property was led by small-ticket household and commercial business which is written through binding authorities with long standing US partners. It benefited from the allocation of additional catastrophe aggregate as we reduced our exposure in our reinsurance business. It is not without risk however, and we paid a number of claims on homes affected by Hurricane Odile which hit the Mexican Baja Peninsula in September. Big-ticket property business remains challenging, with a competitive renewal season, and we expect these conditions to worsen over time. As a result we will remain selective in the risks we write.

Marine and energy

Against a backdrop of challenging trading conditions, the team has worked hard to maintain the account. Within upstream energy, ratings have been strained due to a lack of meaningful losses, while within marine lines our disciplined approach enabled us still to seek out reasonable margins despite rates being broadly flat. The Costa Concordia saga reflects the challenges of large claims. The cost to the industry grew above expectations during the claim, so we were pleased to make a small release at the year-end vindicating our cautious initial reserving.

London is the global centre for marine and energy risks, but we cannot assume this will continue forever. The team has taken important steps towards realising new opportunities in emerging markets including hiring an on-the-ground agent in Brazil to build a local Hiscox marketing presence. It has also participated on the Willis Global 360 facility. This facility allows us to see a broader spread of business while maintaining underwriting integrity, and we aim to grow it in 2015.

Casualty

The casualty division continues to be a bright spot, performing well and growing, albeit from a small base. We bolstered the team during the year with some hires within directors and officers' and casualty reinsurance, and they are now producing a steady stream of business. It has also been pleasing to see stable rates in errors and omissions, a core part of the casualty account after many years of deterioration. We expect this area to become a significant pillar of the portfolio in time, so it is encouraging to see our investment in talent paying off.

Aerospace and specialty

This division includes our aviation, space, contingency, terrorism, kidnap and ransom, political risks and personal accident business.

An unprecedented number of claims - from the tragic losses of Malaysian Airlines flights MH17 and MH370 and AirAsia flight QZ8501, to the damage and destruction of 18 aircraft at Libya's Tripoli airport - kept the aviation market in the headlines over the year, with industry losses exceeding $1 billion. A combination of good luck and careful underwriting meant that we avoided many of the non-war losses, though events at Tripoli airport did cost us £2.3 million. Despite industry expectations that the market would harden, the year concluded with rates in broadly the same place as they were at the start of 2014. In 2015, we expect to maintain the account, while being ready to explore any opportunities that may arise.

In the rest of the division, we achieved good margins, despite the rating environment being variable. In some lines this has been no mean feat. For example the political unrest surrounding Russia and the Ukraine and the subsequent impact of sanctions has been keenly felt within our political risks book. We have invested in people, expanding both our personal accident and contingency teams.

In terrorism, intense competition and a move towards facilities (bundling risks to facilitate placement) are having a negative effect. We were happy to step into the gap that was created by the US Congress's failure to promptly renew its Terrorism Risk Insurance Programme Reauthorisation Act (TRIPRA), providing certainty to customers with material city-centre property exposures.

Alternative distribution

The ways in which business reaches our London teams continue to change and evolve as brokers seek greater efficiency and technology allows different, more effective means of communicating. The role of the alternative distribution division is to facilitate innovation, drawing on all the resources of the London Market business. Its biggest business is the underwriting of specialist automotive and equipment, including extended warranty. In this we support White Oak, a specialist in this area. This relationship has grown over time to now represent 25% of our London Market Insurance revenues. Our acquisition of a 10% stake in White Oak and appointment of our Chief Underwriting Officer to its Board underscores the significance of this business to us.

We are also grasping new opportunities, including multi-lines Lloyd's consortia, quota-share treaties and binding authorities. Such arrangements give partners access to our capital and expertise in exchange for access to business we might not have otherwise seen. We remain open to other non-traditional ways of distributing products underwritten by our teams in London.

Hiscox Re

The Hiscox Re segment comprises the Group's reinsurance businesses across the world. It has had a tremendous year, not only in terms of its contribution to the Group's profits, but also in the way it has adapted to the changing dynamic in the global reinsurance industry. Profits were £105.6 million (2013: £129.0 million) despite our revenues declining by 13.9% to £354.3 million (2013: £411.5 million) as we continued our disciplined response to the challenging pricing environment. The combined ratio was 49.8% (2013: 58.9%). The last two years reflect an almost complete absence of large losses due not only to low industry-wide losses, but also good risk selection by our teams.

We formed the Hiscox Re division in mid-2013, bringing teams in London, Paris and Bermuda under common leadership. Since then they have forged a strong identity in the eyes of clients and brokers, reflecting the reality of a business which can commit over $200 million to the right risk. The team has developed innovative new products, setting them apart from the industry. Popular products have included Risk Aggregate Protection, Second Event Catastrophe Aggregate Trigger covers, Quarterly Aggregate Protection and Cyber Aggregate Excess of Loss. These have created more opportunities for conversations with clients, brought in over $30 million in new premium and enhanced existing relationships. The team will continue to develop new products as it charts a course through a market where pricing is challenging.

The way capital is deployed in the reinsurance industry is changing. For many years we have used quota share support from industry partners to increase our ability to commit material sums to support clients within traditional structures. We expect this to continue for many years as clients' value the stability the traditional approach brings. At the same time we are adapting to changing sources of capital. Our Kiskadee family of insurance linked funds will, in its second year of operation, attract $500 million in capital. We see opportunities to grow these funds, and other ILS products, further as investors become more comfortable with taking both insurance and reinsurance risks.

Hiscox Re has also broadened its focus by continuing to invest in specialty, healthcare and casualty reinsurance. These three lines of business are growing steadily, with the right degree of caution. Combined, they exceeded $60 million premium income in 2014 and we expect this growth to continue.

Looking forward, the critical uncertainty is catastrophe reinsurance pricing. Rates fell at the important 1/1 renewals by approximately 12.5%, in line with our expectations. This marks the third consecutive year that prices have reduced. The great advantage that Hiscox Re has over its competitors is that the Hiscox Group is not over-reliant on this piece of the pie. This means that our reinsurance team can remain disciplined, reducing volume if necessary, secure in the knowledge as a Group we have many opportunities elsewhere. For instance, we have already re-allocated catastrophe aggregate from reinsurance to our small ticket property insurance team where pricing is now more attractive. It also means that cedants see Hiscox as a secure partner that will pay claims in adverse circumstances. The reinsurance industry has had three years without any material claims, over six years since a major Gulf of Mexico windstorm, and almost 10 years without a major Florida hurricane. This will inevitably change and when it does, Hiscox Re has a full team of talented people and diverse sources of capital to expand as the opportunity presents itself.

Claims

2014 is a year that will be remembered for its devastating aviation losses. Our exposure to these events - from the loss of Malaysia Airlines MH370 and MH17, AirAsia flight QZ8501 and the loss of the Air Algérie flight to Mali, to the destruction at Libya's Tripoli airport - was limited, reserved at net $6.8 million. We also reserved $6.8 million for the passenger ferry that caught fire in the Adriatic Sea, resulting in the tragic loss of life.

It was a relatively benign year for large scale natural catastrophes, and a quiet hurricane season resulted in no material losses outside of the $12.5 million reserved for Hurricane Odile which hit the Mexican peninsula in September. In Europe, severe floods, windstorms and hailstone events during the first half of the year affected our customers in the UK, Belgium and the Netherlands. Our reserving for these events stands at £8.8 million for the UK and €5.3 million for Belgium and the Netherlands. We also reserved $7.2m for February's severe snowstorms in Japan.

We are here to pay claims when the worst happens, so it is always pleasing to receive external recognition for the quality of our teams and the fair and fast treatment that our customers experience. Nine out of ten people that insure their property with us in the UK say they would recommend us to their friends and family, and in the London Market Gracechurch survey we achieved the second highest ranking for overall customer satisfaction. We do not rest on our laurels however and continue to strive for ways to work better, faster and even more effectively for our customers.

Reserve releases of £172 million were up from £140 million last year, as we maintain a cautious approach.

Marketing

During 2014 we increased marketing spend across the Group by 3.9% to £ 31.8 million (2013: £30.6million). The vast majority of our marketing efforts are focused on our direct-to-customer operations in the UK, the US and Europe. We have also invested significantly in marketing our newly acquired Asian operations, DirectAsia. Our investment in broker channel marketing continued, where we marketed direct to brokers, or we helped them market to their customers. A small amount was also spent on corporate sponsorships, mainly supporting art related activities but also growing our presence in York.

Our marketing has been instrumental in building the Hiscox brand, communicating what we do to an ever wider audience, building awareness of Hiscox and ultimately driving sales. The benefits have been felt most in the UK where it has had a positive impact on the direct, retail broker and even our Lloyd's activities. As we spend more in other locations I believe we will see similar broad business benefits.

Operations and IT

Our operations and IT capability has benefited greatly from investment and effective leadership, and we have made good progress in several important areas. Our project to replace the core underwriting, policy administration and claims systems supporting our retail businesses continues. The first phase of implementation, for our UK direct home system, launched successfully on time and almost on budget in October and this has already doubled our online conversion rates and increased sales. The next stage is the migration of our direct commercial activities.

In Europe our 'EuroFit' programme is still succeeding in accelerating growth whilst driving down the combined expense ratio. We continue to expand our European Service Centre in Lisbon and to implement changes that simplify our business and processes. This includes investing in our online quoting platforms for brokers.

In the US our operations team has focused on building scalable infrastructure, streamlining operational processes and automating some simple underwriting. A major focus was smaller directors and officers' risks where we halved the question set and in 2015 we will be rolling this out to other areas.

In the London Market, we have become more engaged in driving market-wide improvements. The most notable success was our involvement in the London Market Group's London Matters report which quantified the market's position, its opportunities and threats in a way that had not been done before. The report garnered government interest and gave new direction to the market modernisation programme. We are also seeing value in our participation on several key project boards, focused on the delivery of a single electronic trading platform for the market and an overhaul of back office functions for improved efficiency.

At the Digital Insurance and Technology Awards, our IT team was recognised with four awards - Digital Project Team of the Year, Outsourcing Partner of the Year, Green Insurance IT Initiative and CIO of the Year for Stéphane Flaquet. This is well deserved recognition of a team which has done well.

Investments

As in 2013 the expectations for the year's investment result were relatively modest and, given a cautious approach, we are content with the performance for 2014. Our investments before derivatives made £56.4 million (2013: £58.9 million) equating to a return of 1.8% (2013: 1.9%). A bias to short duration bond portfolios driven by a desire not to lose money when yields rise as well as the short tail nature of our liabilities meant that, at 1.5%, the return from the bond allocation was quite low. Once again the dollar and sterling bond markets, where the majority of our assets are invested, confounded expectation and with the benefit of hindsight, it would have been a good year to own longer dated securities. Our returns were boosted however by the performance of our risk assets. In the context of volatile and challenging markets they produced a more than acceptable return of 7.6%. 2014 saw very divergent performance within stock markets and sectors and it is gratifying that on average the funds that we supported avoided many of the pitfalls and beat their benchmarks by a good margin.

The wait for higher interest rates is proving to be longer than expected. However, to the extent that we have learned to live with low but positive returns of late, we are planning for the same in 2015. We remain unconvinced that now is the time to stretch for yield in the fixed income arena and, if anything, recent bouts of illiquidity have reaffirmed this view. The majority of our cash and bonds are there to pay claims and support our business and, although we are prepared to take investment risk, as in underwriting we seek to do so at the right price. We continue to see the best opportunities for this in the equity market from time to time.

Capital management

We have announced a capital return of 60 pence per share with these results, approximately equal to £192 million in total. Including this amount, in the past 10 years Hiscox has returned a net total of £857 million to shareholders through progressive dividends, share buy backs and capital returns. At the same time we have grown shareholder's funds from £369 million to £1,262 million, post this capital return. Over the same time period we have grown our top line by a compound 8.0% per annum.

We far prefer to invest in opportunities to support organic growth or make small acquisitions. Over the past 12 months we have made 4 acquisitions to support areas as diverse as contingency, yachts and kidnap and ransom. This includes our announcement today of the acquisition of R&Q Marine Services. We are always on the look-out for opportunities which strengthen our position in specialty areas.

Outlook

At Hiscox we have pursued a strategy of diversification for over 20 years. Our mantra of steadily building our retail business (through product innovation, geographic expansion and occasional small acquisition) - to allow our big ticket businesses to expand and shrink in line with their market opportunities - has worked and we believe will continue to work. In 2014, for the first time, our aggregate specialist retail business will account for over 50% of Hiscox Ltd's gross written premium.  Its growth, combined with growth in the London Market Insurance business, has offset the declining income in our reinsurance business. As a result, our Group profits, while heavily influenced by big-ticket insurance and reinsurance results (and we love it that they can do so well) are not wholly dependent on these areas as the only source of profits. Our retail businesses make material profits as well.

At the same time, we have been successful at adapting to the changing market. The way capital is provided to reinsurance is changing. Our response to this change, the Kiskadee Funds, has grown to almost $500 million, from nothing two years ago. Our US business is on course to reach $500 million in revenues by 2016, making us a recognised contender in the US specialty market. The brand building we have done in the UK, which is now slowly extending to Europe and the US, means we have an identity few other insurers can match. We have taken the bold step (and delivered on phase one) of ripping out old technology to replace it with new, rather than papering over the cracks. We are not standing still.

Thanks to all these efforts we have the fire power to set our own course, and are not being blown around by industry headwinds. It means that we have credible opportunities to develop our business and make money even in the tough times that lay ahead for some parts of our business.

Bronek Masojada

2 March 2015

Consolidated income statement

For the year ended 31 December 2014

2014

Total
2013

Total
Note £000 £000
Income
Gross premiums written 4 1,756,260 1,699,478
Outward reinsurance premiums (412,850) (328,364)
Net premiums written 4 1,343,410 1,371,114
Gross premiums earned 1,674,982 1,598,879
Premiums ceded to reinsurers (358,723) (315,568)
Net premiums earned 4 1,316,259 1,283,311
Investment result 7 56,212 59,809
Other revenues 9 19,956 20,905
Revenue 1,392,427 1,364,025
Expenses
Claims and claim adjustment expenses (645,145) (572,440)
Reinsurance recoveries 113,477 53,161
Claims and claim adjustment expenses, net of reinsurance 17 (531,668) (519,279)
Expenses for the acquisition of insurance contracts (318,616) (305,777)
Operational expenses 9 (310,853) (276,965)
Foreign exchange gains/(losses) 4,974 (9,890)
Total expenses (1,156,163) (1,111,911)
Results of operating activities 236,264 252,114
Finance costs (6,418) (7,176)
Share of profit/(loss) from associates after tax 1,229 (400)
Profit before tax 231,075 244,538
Tax expense 19 (14,923) (6,780)
Profit for the year (all attributable to owners of the Company) 216,152 237,758
Earnings per share on profit attributable to owners of the Company
Basic 20 67.4p 66.3p
Diluted 20 64.5p 63.5p

The related notes 1 to 23 are an integral part of this document.

Consolidated statement of comprehensive income

For the year ended 31 December 2014, after tax

2014

Total
2013

Total
£000 £000
Profit for the year 216,152 237,758
Other comprehensive income
Items never reclassified to profit and loss
Remeasurements of the employee retirement benefit obligation (22,759) 9,775
Income tax relating to components of other comprehensive income 5,470 (2,865)
(17,289) 6,910
Items that may be reclassified to profit and loss:
Exchange differences on translating foreign operations 34,019 (2,030)
Income tax relating to components of other comprehensive income - -
34,019 (2,030)
Other comprehensive income net of tax 16,730 4,880
Total comprehensive income for the year (all attributable to owners of the Company) 232,882 242,638

The related notes 1 to 23 are an integral part of this document.

Consolidated balance sheet

At 31 December 2014

2014 2013
Note £000 £000
Assets
Intangible assets 105,946 72,720
Property, plant and equipment 29,497 20,219
Investment in associates 10,670 7,754
Deferred tax 33,490 32,123
Deferred acquisition costs 230,373 197,628
Financial assets carried at fair value 12 2,828,847 2,585,054
Reinsurance assets 11 525,345 458,822
Loans and receivables including insurance receivables 13 556,259 493,419
Current tax asset 8,031 3,530
Cash and cash equivalents 16 650,651 564,375
Total assets 4,979,109 4,435,644
Equity and liabilities
Shareholders' equity
Share capital 19,913 20,854
Share premium 10,417 4,953
Contributed surplus 89,864 89,864
Currency translation reserve 56,700 22,681
Retained earnings 1,276,446 1,271,109
Total equity (all attributable to owners of the Company) 1,453,340 1,409,461
Non controlling interest 866 -
Total equity 1,454,206 1,409,461
Employee retirement benefit obligation 32,166 4,366
Deferred tax 26,390 75,946
Insurance liabilities 17 2,835,199 2,609,121
Financial liabilities 12 7,109 229
Current tax 32,379 32,383
Trade and other payables 18 591,660 304,138
Total liabilities 3,524,903 3,026,183
Total equity and liabilities 4,979,109 4,435,644
The related notes 1 to 23 are an integral part of this document.

Consolidated statement of changes in equity

For the year ended 31 December 2014

Share capital Share premium Contributed surplus Currency translation reserve Retained earnings Non controlling interest Total
Note £000 £000 £000 £000 £000 £000 £000
Balance at 1 January 2013 20,703 41,313 245,005 24,711 1,033,634 - 1,365,366
Profit for the year (all attributable to owners of the company) - - - - 237,758 - 237,758
Other comprehensive income/(expense) net of tax (all attributable to owners of the company) - - - (2,030) 6,910 - 4,880
Employee share options:
Equity settled share based payments - - - - 12,523 - 12,523
Proceeds from shares issued 133 3,990 - - - - 4,123
Deferred and current tax on employee share options - - - - 5,030 - 5,030
B Share Scheme:
Return of capital, special distribution 21 - (42,453) (107,718) - - - (150,171)
Final dividend equivalent 21 - - (47,423) - - - (47,423)
Scrip dividends 21 18 2,103 - - - - 2,121
Dividends paid to owners of the Company 21 - - - - (24,746) - (24,746)
Balance at 31 December 2013 20,854 4,953 89,864 22,681 1,271,109 - 1,409,461
Profit for the year (all attributable to owners of the company) - - - - 216,152 - 216,152
Other comprehensive income/(expense) net of tax (all attributable to owners of the company) - - - 34,019 (17,289) - 16,730
Employee share options:
Equity settled share based payments - - - - 14,439 - 14,439
Proceeds from shares issued 74 2,669 - - - - 2,743
Deferred and current tax on employee share options - - - - 1,874 - 1,874
C/D Share Scheme:
Return of capital, special distribution 21 - (35) - - (126,049) - (126,084)
Final dividend equivalent 21 - - - - (49,728) - (49,728)
Share consolidation and sub division (1,032) 1,032 - - - - -
Shares purchased by Trust - - - - (10,593) - (10,593)
Acquisition of DirectAsia - - - - - 866 866
Scrip dividends 21 17 1,798 - - - - 1,815
Dividends paid to owners of the Company 21 - - - - (23,469) - (23,469)
Balance at 31 December 2014 19,913 10,417 89,864 56,700 1,276,446 866 1,454,206

The related notes 1 to 23 are an integral part of this document

Consolidated statement of cash flows

For the year ended 31 December 2014

2014 2013
Note £000 £000
Profit before tax 231,075 244,538
Adjustments for:
Interest and equity dividend income (45,146) (42,571)
Interest expense 6,418 7,176
Net fair value gains on financial assets (12,121) (14,847)
Depreciation and amortisation 12,857 9,650
Charges in respect of share based payments 14,439 12,523
Profit from sale of subsidiaries - (1,536)
Other non-cash movements (497) 925
Effect of exchange rate fluctuations on cash presented separately 6,740 491
Changes in operational assets and liabilities:
Insurance and reinsurance contracts 174,158 70,576
Financial assets carried at fair value (171,076) (170,817)
Financial liabilities carried at fair value 6,880 (72)
Other assets and liabilities (27,943) (527)
Cash flows from operations 195,784 115,509
Interest received 43,292 41,494
Equity dividends received 1,702 789
Interest paid (5,990) (5,229)
Cash paid to the defined benefit pension scheme (200) (1,800)
Current tax (paid)/received (62,563) (39,712)
Cash flows from subscriptions received in advance 169,928 4,848
Net cash flows from operating activities 341,953 115,879
Cash flows from the sale and purchase of subsidiaries (2,627) 20,940
Cash flows from the sale and purchase of associates (1,687) 600
Cash flows from the purchase of property, plant and equipment (11,727) (4,545)
Cash flows from the purchase of intangible assets (27,580) (9,594)
Net cash flows from investing activities (43,621) 7,401
Proceeds from the issue of ordinary shares 2,743 4,123
Shares repurchased (10,593) -
Distributions made to owners of the Company 21 (197,466) (220,219)
Net cash flows from financing activities (205,316) (216,096)
Net increase/(decrease) in cash and cash equivalents 93,016 (92,796)
Cash and cash equivalents at 1 January 564,375 657,662
Net increase/(decrease) in cash and cash equivalents 93,016 (92,796)
Effect of exchange rate fluctuations on cash and cash equivalents (6,740) (491)
Cash and cash equivalents at 31 December 650,651 564,375
The purchase, maturity and disposal of financial assets is part of the Group's insurance activities and is therefore classified as an operating cash flow. The purchase, maturity and disposal of derivative contracts is also classified as an operating cash flow. Included within cash and cash equivalents held by the Group are balances totaling £142,617,000 (2013: £113,312,000) not available for immediate use by the Group outside of the Lloyd's Syndicate within which they are held. Additionally, cash and cash equivalents includes £169,928,000 (2013: £4,848,000) for subscriptions received in advance by the Kiskadee Diversified and Select ILS funds that remain un-invested at 31 December 2014.

The related notes 1 to 23 are an integral part of this document.

Notes to the financial statements

1. General information
The financial information set out in this statement is extracted from the Group's consolidated financial statements for the year ended 31 December 2014. The auditors have reported on those 2014 financial statements which include comparative amounts for 2013. Their report was unqualified.

The Hiscox Group, which is headquartered in Hamilton, Bermuda, comprises Hiscox Ltd (the parent Company, referred to herein as the 'Company') and its subsidiaries (collectively, the 'Hiscox Group' or the 'Group'). For the period under review the Group provided insurance and reinsurance services to its clients worldwide. It has operations in Bermuda, the UK, Europe, Asia and USA with over 1,800 staff.

The Company is registered and domiciled in Bermuda and on 12 December 2006 its ordinary shares were listed on the London Stock Exchange. As such it is required to prepare its annual audited financial information in accordance with Section 4.1 of the Disclosure and Transparency Rules and the Listing Rules, both issued by the Financial Conduct Authority (FCA), in addition to the Bermuda Companies Act 1981. The first two pronouncements issued by the FCA require the Group to prepare financial statements which comprise the consolidated income statement, the consolidated statement of comprehensive income, the consolidated balance sheet, the consolidated statement of changes in equity, the consolidated statement of cash flows and the related notes 1 to 23 in accordance with International Financial Reporting Standards ('IFRS') adopted by the European Union.

The consolidated financial statements for the year ended 31 December 2014 include all of the Group's subsidiary companies and the Group's interest in associates. All amounts relate to continuing operations. The financial statements were approved for issue by the Board of Directors on 2 March 2015.
2. Significant accounting policies
Except as described below, the accounting policies applied in these consolidated financial statements are consistent with the prior year. The consolidated financial statements as at, and for the year ended 31 December 2014 were compliant with International Financial Reporting Standards as adopted by the European Union and in accordance with the provisions of the Bermuda Companies Act 1981.
Changes in accounting policies

(a)   IFRS 7 : Offsetting Financial Assets and Financial Liabilities (amendments to IAS32)

The amendments clarify that the rights of set-off must not only be legally enforceable in the normal course of business, but must also be enforceable in the event of default and the event of bankruptcy or insolvency of all of the counterparties to the contract, including the reporting entity itself. The amendments also clarify that rights of set-off must not be contingent on a future event. The amendment has no material impact on the financial statements

(b) IFRIC 21 : Levies Charged by Public Authorities on Entities that Operate in a Specific Market

IFRIC 21 provides guidance on when to recognise a liability for a levy imposed by a government, both for levies that are accounted for in accordance with IAS37 Provisions, Contingent Liabilities and Contingent Assets and those where the timing and amount of the levy is certain. The adoption of the interpretation has not had a material impact on the financial statements.
2.1. Statement of compliance
The consolidated financial statements have been prepared in accordance with IFRS as adopted by the European Union and in accordance with the provisions of the Bermuda Companies Act 1981.

Since 2002, the standards adopted by the International Accounting Standards Board have been referred to as IFRS. The standards from prior years continue to bear the title 'International Accounting Standards' (IAS). Insofar as a particular standard is not explicitly referred to, the two terms are used in these financial statements synonymously. Compliance with IFRS includes the adoption of interpretations issued by the International Financial Reporting Interpretations Committee (IFRIC).

The Group currently applies IFRS 4 Insurance Contracts which specifies the financial reporting for insurance contracts by an insurer. The standard was issued by the IASB as the first phase in their project to develop a comprehensive standard for insurance contracts. Accordingly, to the extent that IFRS 4 does not specify the recognition or measurement of insurance contracts, transactions reported in these consolidated financial statements have been prepared in accordance with another comprehensive body of accounting principles for insurance contracts, namely accounting principles generally accepted in the UK.

In June 2013, the IASB issued their second exposure draft for Phase II of the insurance contracts project. The exposure draft in its current form will require a number of significant changes to the measurement of insurance contracts and as such adoption of a final standard in a form similar to the exposure draft will likely have a significant impact on the results of the Group. In addition, the IASB has stated they will allow approximately three full years from the date of any final standard to actual implementation, therefore 2019 is likely to be the earliest date for the adoption. We continue to monitor the progress of the project.
2.2. Basis of preparation
The financial statements are presented in Pounds Sterling and are rounded to the nearest thousand unless otherwise stated.

They are compiled on a going concern basis and prepared on the historical cost basis except that pension scheme assets included in the measurement of the employee retirement benefit obligation, and financial instruments including derivative instruments, are measured at fair value. Employee retirement benefit obligations are determined using actuarial analysis.

The balance sheet of the Group is presented in order of increasing liquidity. The accounting policies have been applied consistently by all Group entities and to all periods presented, solely for the purpose of producing the consolidated Group financial statements.

The Group has financial assets and cash of over £3.2 billion, excluding the assets held by the Kiskadee Diversified and Select Funds. The portfolio is predominantly invested in liquid short dated bonds and cash to ensure significant liquidity to the Group and to reduce risk from the financial markets. In addition the Group has significant borrowing facilities in place.

The Group writes a balanced book of insurance and reinsurance business spread by product and geography. As such, the Directors believe that the Group is well placed to manage its business risk and continue to trade successfully.

As explained in note 4, during 2013 the Group restructured its reinsurance business written by the London, Bermuda and Paris teams and combined them into one operating unit, Hiscox Re. In addition we introduced a single management structure for UK and Europe and brought all retail business under one umbrella. From January 2014 the Group commenced reporting and monitoring its performance along these new reporting lines. The results of 2013 have been restated in the appropriate notes to the consolidated financial statements.

The Directors therefore have an expectation that the Company and the Group have adequate resources to continue in operational existence for the foreseeable future. Accordingly, they continue to adopt the going concern basis in preparing the Annual Report and Accounts.
2.3. Reporting of additional performance measures
The Directors consider that the claims ratio, expense ratio and combined ratio measures reported in respect of operating segments and the Group overall at note 4 provide useful information regarding the underlying performance of the Group's businesses. These measures are widely recognised by the insurance industry and are consistent with internal performance measures reviewed by senior management including the chief operating decision maker. However, these three measures are not defined within the IFRS framework and body of standards and interpretations and therefore may not be directly comparable with similarly titled additional performance measures reported by other companies. Net asset value per share and return on equity measures, disclosed at notes 5 and 6, are likewise considered to be additional performance measures.
3. Financial risk
Credit risk

The Group mitigates counterparty credit risk by concentrating debt and fixed income investments in high quality instruments, including a particular emphasis on government gilts issued mainly by North American countries and the European Union. The Group has a £9.2 million exposure to sovereign debt in Spain and Italy.

An analysis of the Group's major exposures to counterparty credit risk excluding loans and receivables, based on Standard & Poor's or equivalent rating, is presented below:
As at 31 December 2014 AAA AA A Other / non-rated Total
£000 £000 £000 £000 £000
Debt and fixed income securities 726,822 999,298 508,734 291,325 2,526,179
Deposits with credit institutions - 3,482 19,296 3,607 26,385
Reinsurance assets 53,960 182,558 262,520 26,307 525,345
Cash and cash equivalents 64,260 5,050 577,834 3,507 650,651
Total 845,042 1,190,388 1,368,384 324,746 3,728,560
Amounts attributable to largest single counterparty 164,004 335,676 256,758 12,475
As at 31 December 2013 AAA AA A Other / non-rated Total
£000 £000 £000 £000 £000
Debt and fixed income securities 654,602 1,143,308 310,642 227,277 2,335,829
Deposits with credit institutions - 4,292 1,802 146 6,240
Reinsurance assets 12,020 149,759 269,353 27,690 458,822
Cash and cash equivalents 132,415 86,436 344,868 656 564,375
Total 799,037 1,383,795 926,665 255,769 3,365,266
Amounts attributable to largest single counterparty 115,430 517,997 110,198 7,050
The largest counterparty exposure within AAA rating at 31 December 2014 and 2013 is the German Government.  For the AA rating it is with the US Treasury at both 31 December 2014 and 2013.  A significant proportion of 'other/non-rated' assets are rated BBB and BB at 31 December 2014 and 2013. At 31 December 2014 and 2013, the Group held no material debt and fixed income securities that were past due or impaired beyond their reported fair values. For the current period and prior period, the Group did not experience any material defaults on debt securities.

The Group's AAA rated reinsurance assets include fully collateralised positions at 31 December 2014 and 2013.
An analysis of the Group's debt and fixed income securities at 31 December by class is detailed below:
2014 2013
% %
Government issued bonds and instruments 30 41
Agency and government supported debt 12 9
Asset backed securities 9 10
Mortgage backed instruments - agency 4 5
Mortgage backed instruments - non-agency 2 3
Mortgage backed instruments - commercial 6 3
Corporate bonds 34 26
Lloyd's deposits and bond funds 3 3
Within the fixed income portfolios, which include debt securities, deposits with credit institutions and cash equivalent assets, there are exposures to a range of government borrowers, on either a direct or guaranteed basis, and banking institutions. The Group, together with its investment managers, closely manages its geographical exposures across government issued and supported debt.
Liquidity risk

A significant proportion of the Group's investments are in highly liquid assets which could be converted to cash in a prompt fashion and at minimal expense. The deposits with credit institutions largely comprise short-dated certificates for which an active market exists and which the Group can easily access. The Group's exposure to equities is concentrated on shares and funds that are traded on internationally recognised stock exchanges.

The main focus of the investment portfolio is on high-quality short duration debt and fixed income securities, and cash. There are no significant holdings of investments with specific repricing dates. Notwithstanding the regular interest receipts and also the Group's ability to liquidate these securities and the majority of its other financial instrument assets for cash in a prompt and reasonable manner, the contractual maturity profile of the fair value of these securities at 31 December was as follows:
Debt and fixed income securities Deposits with credit institutions Cash and cash equivalents 2014 total 2013 total
£000 £000 £000 £000 £000
Less than one year 465,868 25,507 650,651 1,142,026 1,129,902
Between one and two years 529,526 - - 529,526 517,064
Between two and five years 1,052,013 878 - 1,052,891 846,583
Over five years 421,616 - - 421,616 332,822
Lloyd's deposits 57,156 - - 57,156 80,073
Total 2,526,179 26,385 650,651 3,203,215 2,906,444
The Group's equities and shares in unit trusts and other non-dated instruments have no contractual maturity terms but could also be liquidated in an orderly manner for cash in a prompt and reasonable time frame within one year of the balance sheet date.
4. Operating segments
The Group's operating segment reporting follows the organisational structure and management's internal reporting systems, which form the basis for assessing the financial reporting performance of, and allocation of resource to each business segment. During 2013 the Group restructured its reinsurance business written by the London, Bermuda and Paris teams and combined them into one operating unit, Hiscox Re. In addition we introduced a single management structure for UK and Europe and brought all retail business under one umbrella. From January 2014 the Group commenced reporting and monitoring its performance along these new reporting lines.

The changes from the 2013 structure comprised:

·      separating the London Market business unit into insurance and reinsurance lines, forming the London Market Insurance division and combining the reinsurance business with Hiscox Bermuda to make Hiscox Re;

·      bringing together Hiscox UK and Europe with Hiscox Guernsey, Hiscox US and the newly acquired DirectAsia business to form Hiscox Retail;

·      the Corporate Centre division has remained unchanged.

As a consequence of the change in reportable segments, the corresponding operating results and combined ratios for earlier periods presented have been restated on a comparable basis. There is no impact to the overall profit before tax or the net asset value of the Group for prior periods.

The Group's four revised primary business segments are identified as follows:

·      Hiscox Retail brings together the results of the UK and Europe, and Hiscox International being the US, Guernsey and Asia retail business divisions. Hiscox UK and Europe underwrite European personal and commercial lines of business through Hiscox Insurance Company Limited, together with the fine art and non-US household insurance business written through Syndicate 33. In addition, the UK includes elements of specialty and international employees and officers' insurance written by Syndicate 3624. Hiscox International comprises the specialty and fine art lines written through Hiscox Insurance Company (Guernsey) Limited, and the motor business written via DirectAsia, together with US commercial, property and specialty business written by Syndicate 3624 and Hiscox Insurance Company Inc. via the Hiscox USA business division.

·      Hiscox London Market comprises the internationally traded insurance business written by the Group's London-based underwriters via Syndicate 33, including lines in property, marine and energy, casualty and other specialty insurance lines. In addition, the segment includes elements of business written by Syndicate 3624 being auto physical damage, auto extended warranty and aviation business.

·      Hiscox Re is the Reinsurance division of the Hiscox Group, combining the underwriting platforms in Bermuda, London and Paris. The segment comprises the performance of Hiscox Insurance Company (Bermuda) Limited, excluding the internal quota share arrangements, with the reinsurance contracts written by Syndicate 33. In addition, the healthcare and casualty reinsurance contracts written in the Bermuda hub on Syndicate capacity are also included. The segment also captures the performance of Kiskadee, the Hiscox Group's Insurance Linked Securities business.

·      Corporate Centre comprises the investment return, finance costs and administrative costs associated with Group management activities. Corporate Centre also includes the majority of foreign currency items on economic hedges and intragroup borrowings. These relate to certain foreign currency items on economic hedges and intragroup borrowings, further details of these can be found in note 13 of the consolidated financial statements. Corporate Centre forms a reportable segment due to its investment activities which earn significant external returns.

All amounts reported below represent transactions with external parties only.  In the normal course of trade, the Group's entities enter into various reinsurance arrangements with one another.  The related results of these transactions are eliminated on consolidation and are not included within the results of the segments.  This is consistent with the information used by the chief operating decision maker when evaluating the results of the Group.  Performance is measured based on each reportable segment's profit before tax.
a. Profit before tax by segment
Year ended 31 December 2014
Hiscox Retail Hiscox London Market Hiscox Re Corporate  centre Total
£000 £000 £000 £000 £000
Gross premiums written 891,115 510,825 354,320 - 1,756,260
Net premiums written 825,878 336,895 180,637 - 1,343,410
Net premiums earned 790,721 332,497 193,041 - 1,316,259
Investment result 25,934 8,719 9,348 12,211 56,212
Other revenues 6,643 6,283 6,777 253 19,956
Revenue 823,298 347,499 209,166 12,464 1,392,427
Claims and claim adjustment expenses, net of reinsurance (325,806) (159,864) (45,998) - (531,668)
Expenses for the acquisition of insurance contracts (205,748) (93,569) (19,299) - (318,616)
Operational expenses (209,213) (40,597) (39,623) (21,420) (310,853)
Foreign exchange losses (5,121) 9,044 2,682 (1,631) 4,974
Total expenses (745,888) (284,986) (102,238) (23,051) (1,156,163)
Results of operating activities 77,410 62,513 106,928 (10,587) 236,264
Finance costs - (46) (1,365) (5,007) (6,418)
Share of (loss)/profit of associates after tax 655 182 - 392 1,229
Profit before tax 78,065 62,649 105,563 (15,202) 231,075
Year ended 31 December 2013 restated
Hiscox Retail Hiscox London Market Hiscox Re Corporate  centre Total
£000 £000 £000 £000 £000
Gross premiums written 819,388 468,587 411,503 - 1,699,478
Net premiums written 751,144 359,941 260,029 - 1,371,114
Net premiums earned 711,081 303,251 268,979 - 1,283,311
Investment result 19,134 6,262 14,381 20,032 59,809
Other revenues 7,841 6,426 5,485 1,153 20,905
Revenue 738,056 315,939 288,845 21,185 1,364,025
Claims and claim adjustment expenses, net of reinsurance (299,781) (136,788) (82,710) - (519,279)
Expenses for the acquisition of insurance contracts (188,414) (86,108) (31,255) - (305,777)
Operational expenses (184,348) (27,981) (41,027) (23,609) (276,965)
Foreign exchange (losses)/gains (3,911) (1,873) (3,308) (798) (9,890)
Total expenses (676,454) (252,750) (158,300) (24,407) (1,111,911)
Results of operating activities 61,602 63,189 130,545 (3,222) 252,114
Finance costs - (45) (1,563) (5,568) (7,176)
Share of loss of associates after tax (423) - - 23 (400)
Profit before tax 61,179 63,144 128,982 (8,767) 244,538
The Group's wholly owned subsidiary, Hiscox Syndicates Limited, oversees the operation of Syndicate 33 at Lloyd's. The Group's percentage participation in Syndicate 33 can fluctuate from year to year and consequently presentation of the results at the 100% level removes any distortions arising therefrom.
b. 100% operating results by segment
Year ended 31 December 2014
Hiscox Retail Hiscox London Market Hiscox Re Corporate centre Total
£000 £000 £000 £000 £000
Gross premiums written 914,372 647,094 421,599 - 1,983,065
Net premiums written 844,471 434,133 215,534 - 1,494,138
Net premiums earned 808,876 427,342 229,343 - 1,465,561
Investment result 26,191 11,722 10,364 12,211 60,488
Other revenues 2,618 - 1,136 253 4,007
Claims and claim adjustment expenses, net of reinsurance (330,554) (202,670) (50,434) - (583,658)
Expenses for the acquisition of insurance contracts (211,407) (120,417) (23,760) - (355,584)
Operational expenses (208,961) (49,242) (44,048) (21,420) (323,671)
Foreign exchange (losses)/gains (5,196) 12,713 4,080 (1,631) 9,966
Results of operating activities 81,567 79,448 126,681 (10,587) 277,109
Year ended 31 December 2013 restated
Hiscox Retail Hiscox London Market Hiscox Re Corporate centre Total
£000 £000 £000 £000 £000
Gross premiums written 841,251 595,932 486,938 - 1,924,121
Net premiums written 768,518 447,819 303,520 - 1,519,857
Net premiums earned 728,361 388,867 318,086 - 1,435,314
Investment result 19,290 8,575 15,180 20,032 63,077
Other revenues 5,418 - 1,832 1,153 8,403
Claims and claim adjustment expenses, net of reinsurance (303,326) (168,990) (98,379) - (570,695)
Expenses for the acquisition of insurance contracts (193,659) (109,453) (38,463) - (341,575)
Operational expenses (185,772) (33,594) (45,627) (23,609) (288,602)
Foreign exchange (losses)/gains (4,034) (4,444) (4,947) (798) (14,223)
Results of operating activities 66,278 80,961 147,682 (3,222) 291,699
100% ratio analysis
Year ended 31 December 2014
Hiscox Retail Hiscox London Market Hiscox Re Corporate centre Total
Claims ratio (%) 40.9 47.4 22.0 - 39.8
Expense ratio (%) 52.0 39.8 29.6 - 44.9
Combined ratio excluding foreign exchange impact (%) 92.9 87.2 51.6 - 84.7
Foreign exchange impact (%) 0.6 (3.0) (1.8) - (0.8)
Combined ratio (%) 93.5 84.2 49.8 - 83.9
Year ended 31 December 2013 restated
Hiscox Retail Hiscox London Market Hiscox Re Corporate  centre Total
Claims ratio (%) 41.6 43.5 30.9 - 39.8
Expense ratio (%) 52.1 36.8 26.4 - 42.3
Combined ratio excluding foreign exchange impact (%) 93.7 80.3 57.3 - 82.1
Foreign exchange impact (%) 0.6 1.1 1.6 - 0.9
Combined ratio (%) 94.3 81.4 58.9 - 83.0
The impacts on profit before tax of a 1% change in each component of the segmental combined ratios are:
Year to 31 December 2014 Year ended 31 December 2013 restated
Hiscox Retail Hiscox London Market Hiscox Re Corporate  centre Hiscox Retail Hiscox London Market Hiscox Re Corporate  centre
£000 £000 £000 £000 £000 £000 £000 £000
At 100% level
1% change in claims or expense ratio 8,089 4,273 2,293 - 7,284 3,889 3,181 -
At Group level
1% change in claims or expense ratio 7,907 3,325 1,930 - 7,111 3,033 2,690 -
5. Net asset value per share
2014 2013
Net asset

value

(total equity)
NAV

per share
Net asset

value

(total equity)
NAV

per share
£000 p £000 p
Net asset value 1,454,206 462.5 1,409,461 402.2
Net tangible asset value 1,348,260 428.8 1,336,741 381.4
The net asset value per share is based on 314,419,567 shares (2013: 350,460,458), being the adjusted number of shares in issue at 31 December. Net tangible assets comprise total equity excluding intangible assets.
6. Return on equity
2014 2013
£000 £000
Profit for the year (all attributable to owners of the Company) 216,152 237,758
Opening shareholders' equity 1,409,461 1,365,366
Adjusted for the time weighted impact of capital distributions and issuance of shares (142,812) (134,580)
Adjusted opening shareholders' equity 1,266,649 1,230,786
Annualised return on equity (%) 17.1 19.3
7. Investment result
The total investment result for the Group before taxation comprises: 2014 2013
£000 £000
Investment income including interest receivable 45,146 42,571
Net realised (losses)/gains on financial investments at fair value through profit or loss (1,055) 2,391
Net fair value gains on financial investments at fair value through profit or loss 12,264 13,962
Investment result - financial assets 56,355 58,924
Fair value (losses)/gains on derivative financial instruments and borrowings (note 14) (143) 885
Total result 56,212 59,809

Investment expenses are presented within other expenses (note 9).

8. Analysis of return on financial investments
i. The weighted average return on financial investments for the year by currency, based on monthly asset values, was:
2014 2013
% %
Sterling 2.7 3.4
US Dollar 1.5 1.5
Other 1.5 0.7
ii. Investment return:
2014 2013
£000 % £000 %
Debt and fixed income securities 36,714 1.5 17,105 0.7
Equities and shares in unit trusts 17,604 7.6 39,289 18.3
Deposits with credit institutions/cash and cash equivalents 2,037 0.4 2,530 0.5
56,355 1.8 58,924 1.9
9. Other revenues and operational expenses
2014 2013
£000 £000
Agency related income 8,060 7,100
Profit commission 9,965 9,161
Other underwriting income 1,136 1,832
Other income 795 2,812
Other revenues 19,956 20,905
Wages and salaries 108,622 101,780
Social security costs 19,551 20,498
Pension cost - defined contribution 8,112 6,593
Pension cost - defined benefit 660 1,000
Share based payments 14,439 12,523
Marketing expenses 31,829 30,550
Investment expenses 4,192 3,833
Depreciation, amortisation and impairment 12,857 9,650
Other expenses 110,591 90,538
Operational expenses 310,853 276,965
10. Net foreign exchange gains/(losses)
The net foreign exchange gains/(losses) for the year include the following amounts:
2014 2013
£000 £000
Exchange gains/(losses) recognised in the consolidated income statement 4,974 (9,890)
Exchange gains/(losses) classified as a separate component of equity 34,019 (2,030)
Overall impact of foreign exchange related items on net assets 38,993 (11,920)
The above excludes profits or losses on foreign exchange derivative contracts which are included within the investment result and are outlined in note 14
Net unearned premiums and deferred acquisition costs are treated as non-monetary items in accordance with IFRS. As a result, a foreign exchange mismatch arises caused by these items being earned at historical rates of exchange prevailing at the original transaction date whereby resulting claims are retranslated at the end of each period. The impact of this mismatch on the income statement is shown below.
2014 2013
£000 £000
Opening balance sheet impact of non-retranslation of non-monetary items (4,790) (2,674)
Gain/(loss) included within profit representing the non-retranslation of non-monetary items 6,398 (2,116)
Closing balance sheet impact of non-retranslation of non-monetary items 1,608 (4,790)
11. Reinsurance assets
2014 2013
£000 £000
Reinsurers' share of insurance liabilities 526,085 459,603
Provision for non-recovery and impairment (740) (781)
Reinsurance assets (note 17) 525,345 458,822
Amounts due from reinsurers in respect of outstanding premiums and claims already paid by the Group are included in loans and receivables (note 13). The Group recognised a gain during the year of £41,000 (2013: £217,000) in respect of impaired balances.
12. Financial assets and liabilities
Financial assets are measured at their bid price values, with all changes from one accounting period to the next being recorded through the income statement.
2014 2013
£000 £000
Debt and fixed income securities 2,526,179 2,335,829
Equities and shares in unit trusts 252,916 223,024
Deposits with credit institutions 26,385 6,240
Total investments 2,805,480 2,565,093
Insurance linked fund 22,888 19,917
Derivative financial instruments (note 14) 479 44
Total financial assets carried at fair value 2,828,847 2,585,054
2014 2013
£000 £000
Third-party investment in Kiskadee Funds 7,033 -
Derivative financial instruments (note 14) 76 229
Total financial liabilities carried at fair value 7,109 229
The Group has made a total investment of $30.0 million into the Third Point Reinsurance Opportunities Fund ('the Fund'), $13.2 million in 2012 and an additional $16.8 million in 2013. During the year the Fund made a gain of $2.8 million (2013: $2.9 million). The Fund specialises in catastrophe reinsurance opportunities and is classified by the Group as an insurance linked fund. The Group submitted a full redemption effective 1 January 2015, after notification was received that the Fund will be winding down. During January 2015, $12.7 million was received as the first redemption payment and the remaining $23.0 million was issued as redemption shares which will pay out when the underlying contracts expire at 30 June 2015.

The Group participates in a quota share arrangement with Third Point Re Cat Ltd, a wholly-owned reinsurance entity of the Fund. During the year, contracts with a premium of $2.1 million were ceded to the entity (2013: $3.3 million).
Investments at 31 December are denominated in the following currencies at their fair value:
2014 2013
£000 £000
Sterling 653,126 633,631
US Dollars 1,823,380 1,618,494
Euro and other currencies 328,974 312,968
Total investments 2,805,480 2,565,093
13. Loans and receivables including insurance receivables
2014 2013
£000 £000
Gross receivables arising from insurance and reinsurance contracts 482,641 422,405
Provision for impairment (2,131) (1,282)
Net receivables arising from insurance and reinsurance contracts 480,510 421,123
Due from contract holders, brokers, agents and intermediaries 349,955 302,820
Due from reinsurance operations 130,555 118,303
480,510 421,123
Prepayments and accrued income 9,068 6,754
Other loans and receivables:
Net profit commission receivable 25,116 18,905
Accrued interest 9,448 9,463
Share of Syndicate's other debtors balances 12,952 12,192
Other debtors including related party amounts 19,165 24,982
Total loans and receivables including insurance receivables 556,259 493,419
There is no significant concentration of credit risk with respect to loans and receivables, as the Group has a large number of internationally dispersed debtors. The Group has recognised a loss of £849,000 (2013: loss of £296,000) for the impairment of receivables during the year ended 31 December 2014. The carrying amounts disclosed above are reasonably approximate to the fair value at the reporting date.
14. Derivative financial instruments
The Group entered into both exchange-traded and over-the-counter derivative contracts for a number of purposes during 2014. The Group had the right and intention to settle each contract on a net basis. The assets and liabilities of these contracts at 31 December 2014 all mature within one year of the balance sheet date and are detailed below.

31 December 2014
Gross contract

notional amount
Fair value of assets Fair value of

liabilities
Net balance sheet position
Derivative financial instrument included on balance sheet £000 £000 £000 £000
Foreign exchange forward contracts 25,875 479 (76) 403
Interest rate futures contracts 31,421 - - -
Credit default swaps 1,639 - - -
The foreign exchange forward contracts are represented by gross fair value of assets and liabilities as detailed below
Gross fair value of assets 19,596 3,003 22,599
Gross fair value of liabilities (19,117) (3,079) (22,196)
Total 479 (76) 403
31 December 2013
Gross contract

notional amount
Fair value of assets Fair value of

liabilities
Net balance sheet position
Derivative financial instrument included on balance sheet £000 £000 £000 £000
Foreign exchange forward contracts 26,793 44 (229) (185)
Interest rate futures contracts 37,083 - - -
Credit default swaps - - - -
The foreign exchange forward contracts are represented by gross fair value of assets and liabilities as detailed below
Gross fair value of assets 7,622 15,686 23,308
Gross fair value of liabilities (7,578) (15,915) (23,493)
Total 44 (229) (185)
All derivative contracts settle within three months of the year end.

Foreign exchange forward contracts

During the current and prior year the Group entered into a series of conventional over the counter forward contracts in order to secure translation gains made on Euro, US Dollar and other non-Pound Sterling denominated monetary assets. The contracts require the Group to forward sell a fixed amount of the relevant currency for Pound Sterling at pre-agreed future exchange rates. The Group made a gain on these forward contracts of £1,941,000 (2013: loss of £77,000) as included in note 7. The opposite exchange gain is included within financial investments.

There was no initial purchase cost associated with these instruments.

Interest rate future contracts

During the year the Group continued short selling a number of government bond futures and sovereign futures denominated in a range of currencies to informally hedge substantially all of the interest rate risk on specific long portfolios of the matching currencies denominated corporate bonds. All contracts are exchange traded and the Group made a loss on these futures contracts of £2,078,000 (2013: gain of £1,175,000) as included in note 7.

Equity index options

The Group did not purchase equity options during 2014. During 2013 the Group purchased and disposed of an equity index option to protect against a decline in equity prices. The Group made a loss of £213,000 on this contract.
15. Fair value measurements

In accordance with IFRS 13 : Fair value measurements, the  fair value of financial instruments based on a three-level fair value hierarchy that reflects the significance of the inputs used in measuring the fair value is provided below.
As at 31 December 2014 Level 1 Level 2 Level 3 Total
Financial assets £000 £000 £000 £000
Debt and fixed income securities 682,940 1,843,239 - 2,526,179
Equities and shares in unit trusts - 239,238 13,678 252,916
Deposits with credit institutions 26,385 - - 26,385
Insurance linked fund - - 22,888 22,888
Derivative financial instruments - 479 - 479
Total 709,325 2,082,956 36,566 2,828,847
Financial liabilities
Third-party investment in Kiskadee Funds - - 7,033 7,033
Derivative financial instruments - 76 - 76
Total - 76 7,033 7,109
As at 31 December 2013 Level 1 Level 2 Level 3 Total
Financial assets £000 £000 £000 £000
Debt and fixed income securities 875,882 1,459,947 - 2,335,829
Equities and shares in unit trusts - 208,960 14,064 223,024
Deposits with credit institutions 6,240 - - 6,240
Insurance linked fund - - 19,917 19,917
Derivative financial instruments - 44 - 44
Total 882,122 1,668,951 33,981 2,585,054
Financial liabilities
Derivative financial instruments - 229 - 229
Total - 229 - 229

The levels of the fair value hierarchy are defined by the standard as follows:

Level 1 - fair values measured using quoted prices (unadjusted) in active markets for identical instruments,

Level 2 - fair values measured using directly or indirectly observable inputs or other similar valuation techniques for which all significant inputs are based on observable market data,

Level 3 - fair values measured using valuation techniques for which significant inputs are not based on market observable data.

The fair value of the Group's financial assets are based on prices provided by investment managers who obtain market data from numerous independent pricing services. The pricing services used by the investment manager obtain actual transaction prices for securities that have quoted prices in active markets. For those securities which are not actively traded, the pricing services use common market valuation pricing models. Observable inputs used in common market valuation pricing models include, but are not limited to, broker quotes, credit ratings, interest rates and yield curves, prepayment speeds, default rates and other such inputs which are available from market sources.

Investments in mutual funds comprise a portfolio of stock investments in trading entities which are invested in various quoted investments. The fair value of shares in unit trusts are based on the net asset value of the fund as reported by independent pricing sources or the fund manager.

Included within Level 1 of the hierarchy are certain Government bonds, Treasury bills and exchange traded equities which are measured based on quoted prices in active markets.

Level 2 of the hierarchy contains certain Government bonds, U.S Government agencies, corporate securities, asset backed securities and mortgage backed securities. The fair value of these assets is based on prices obtained from both investment managers and investment custodians as discussed above. The Group records the unadjusted price provided and validates the price through a number of methods, including a comparison of the prices provided by the investment managers with the investment custodians and the valuation used by external parties to derive fair value. Quoted prices for US Government agencies and corporate securities are based on a limited number of transactions for those securities and as such the Group considers these instruments to have similar characteristics of those instruments classified as Level 2. Also included within Level 2 are units held in traditional long funds and long and short special funds and over the counter derivatives.

Level 3 contains investments in a limited partnership, unquoted equity securities and an insurance linked fund which have limited observable inputs on which to measure fair value. Unquoted equities are carried at fair value. The effect of changing one or more inputs used in the measurement of fair value of these instruments to another reasonably possible assumption would not be significant and no further analysis has been performed. The Group invested into the insurance linked fund in December 2012, and it was subject to a two-year lock up period. The fund specialises in catastrophe reinsurance opportunities. The fair value of the fund is estimated to be the net asset value reported by the fund administrator at the balance sheet date. This net asset value is based on the fair value of the underlying insurance contracts in the fund which are sensitive to estimates of insurance losses that have occurred. A change in these loss estimates could have had a material impact to the valuation of the fund. The fund was partially redeemed in January 2015 with remaining redemption shares issued which will pay out when the underwriting contracts expire at 30 June 2015.

The third party investment in the Kiskadee Funds consists of the third party interest of investors in the Kiskadee Funds that is classified as a financial liability in the Group consolidated financial statements in accordance with IAS 32. The fair value of the Kiskadee Funds is estimated to be the net asset value reported to third party investors as at the balance sheet date. The net asset value is based on the fair value of the underlying reinsurance contracts in the fund. Significant inputs and assumptions in calculating the fair value of the underlying reinsurance contracts include the fair value of cash and cash equivalents as well as estimates of insurance assets and liabilities. The Group have considered changes in the net asset valuation of the Kiskadee Funds if reasonably different inputs and assumptions were used and have found no significant changes in the valuation.

In certain cases, the inputs used to measure the fair value of a financial instrument may fall into more than one level within the fair value hierarchy. In this instance, the fair value of the instrument in its entirety is classified based on the lowest level of input that is significant to the fair value measurement.

During the year, there were no transfers made between Level 1 and Level 2 of the fair value hierarchy.

The following table sets forth a reconciliation of opening and closing balances for financial instruments classified under Level 3 of the fair value hierarchy:

31 December 2014
Financial assets Financial liabilities
Equities and shares in unit trusts Insurance linked fund Total Third party investment in Kiskadee Funds
£000 £000 £000 £000
Balance at 1 January 14,064 19,917 33,981 -
Fair value gains or losses through profit or loss* 2,920 1,725 4,645 (589)
Foreign exchange gains/(losses) 284 1,246 1,530 (408)
Purchases 6 - 6 (6,036)
Settlements (3,596) - (3,596) -
Closing balance 13,678 22,888 36,566 (7,033)
Unrealised gains and losses in the year on securities held at the end of the year 3,204 2,971 6,175 (589)
31 December 2013
Equities and shares in unit trusts Insurance linked fund Total Third party investment in Kiskadee Funds
£000 £000 £000 £000
Balance at 1 January 13,535 8,098 21,633 -
Fair value gains or losses through profit or loss* 575 1,832 2,407 -
Foreign exchange losses (91) (762) (853) -
Purchases 522 10,749 11,271 -
Settlements (477) - (477) -
Closing balance 14,064 19,917 33,981 -
Unrealised gains and losses in the year on securities held at the end of the year 484 1,070 1,554 -
*Fair value gains/(losses) are included within the investment result in the income statement for equities and shares in unit trusts and through other income for the insurance linked fund.
16. Cash and cash equivalents
2014 2013
£000 £000
Cash at bank and in hand 400,245 384,925
Short-term deposits 39,220 174,602
Cash held by special purpose vehicle 41,258 -
Subscriptions received in advance 169,928 4,848
650,651 564,375
The Group holds its cash deposits with a well diversified range of banks and financial institutions. Cash includes overnight deposits. Short-term deposits include debt securities with an original maturity date of less than three months and money market funds.

The cash held by special purpose vehicle consists of underlying interests held by the Kiskadee Funds which are consolidated by the Group but in which the Group has an interest of less than 100%. The remaining interests are held by third party investors and included in the consolidated balance sheet as financial liabilities in accordance with IAS 32.

Subscriptions received in advance consist of cash received as at 31 December 2014 by the two Kiskadee Funds and not yet invested at the balance sheet date. As a result the Group has recognised a liability under trade and other payables for the same amount.
17. Insurance liabilities and reinsurance assets
2014 2013
£000 £000
Gross
Claims reported and claims adjustment expenses 825,017 829,548
Claims incurred but not reported 1,142,847 1,023,514
Unearned premiums 867,335 756,059
Total insurance liabilities, gross 2,835,199 2,609,121
Recoverable from reinsurers
Claims reported and claims adjustment expenses 129,134 146,946
Claims incurred but not reported 239,185 213,000
Unearned premiums 157,026 98,876
Total reinsurers' share of insurance liabilities 525,345 458,822
Net
Claims reported and claims adjustment expenses 695,883 682,602
Claims incurred but not reported 903,662 810,514
Unearned premiums 710,309 657,183
Total insurance liabilities, net 2,309,854 2,150,299
The gross claims reported, the claims adjustment expenses liabilities and the liability for claims incurred but not reported are net of expected recoveries from salvage and subrogation. The amounts for salvage and subrogation at the end of 2014 and 2013 are not material.

Claims development tables

The development of insurance liabilities provides a measure of the Group's ability to estimate the ultimate value of claims. The Group analyses actual claims development compared with previous estimates on an accident year basis. This exercise is performed to include the liabilities of Syndicate 33 at the 100% level regardless of the Group's actual level of ownership, which has increased significantly over the last ten years. Analysis at the 100% level is required in order to avoid distortions arising from reinsurance to close arrangements which subsequently increase the Group's share of ultimate claims for each accident year three years after the end of that accident year.

The top half of each table illustrates how estimates of ultimate claim costs for each accident year have changed at successive year ends. The bottom half reconciles cumulative claim costs to the amounts still recognised as liabilities. A reconciliation of the liability at the 100% level to the Group's share, as included in the balance sheet, is also shown.
Insurance claims and claims expenses reserves - gross at 100% level
Accident year 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Total
£000 £000 £000 £000 £000 £000 £000 £000 £000 £000 £000
Estimate of ultimate claims costs as adjusted for foreign exchange*:
at end of accident year 1,167,629 596,460 798,898 1,122,920 846,961 1,020,921 1,310,216 1,098,545 890,535 973,977 9,827,062
one year later 1,292,691 570,684 711,966 950,357 703,726 877,502 1,194,916 994,129 782,856 - 8,078,827
two years later 1,295,819 549,963 675,728 926,613 646,417 819,753 1,144,378 909,188 - - 6,967,859
three years later 1,277,729 519,355 687,319 887,005 639,461 804,579 1,160,292 - - - 5,975,740
four years later 1,271,809 528,466 681,104 851,003 637,494 788,776 - - - - 4,758,652
five years later 1,272,604 518,090 651,140 817,596 634,264 - - - - - 3,893,694
six years later 1,227,639 505,290 635,027 808,919 - - - - - - 3,176,875
seven years later 1,220,862 500,007 619,265 - - - - - - - 2,340,134
eight years later 1,222,165 498,017 - - - - - - - - 1,720,182
nine years later 1,212,717 - - - - - - - - - 1,212,717
Current estimate of cumulative claims 1,212,717 498,017 619,265 808,919 634,264 788,776 1,160,292 909,188 782,856 973,977 8,388,271
Cumulative payments to date (1,152,561) (479,011) (575,065) (756,506) (542,770) (599,212) (886,585) (608,635) (353,858) (204,296) (6,158,499)
Liability recognised at 100% level 60,156 19,006 44,200 52,413 91,494 189,564 273,707 300,553 428,998 769,681 2,229,772
Liability recognised in respect of prior accident years at 100% level 81,163
Total gross liability to external parties at 100% level 2,310,935
* The foreign exchange adjustment arises from the retranslation of the estimates at each date using the exchange rate ruling at 31 December 2014.
Reconciliation of 100% disclosures above to Group's share - gross
Accident year 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Total
£000 £000 £000 £000 £000 £000 £000 £000 £000 £000 £000
Current estimate of cumulative claims 1,212,717 498,017 619,265 808,919 634,264 788,776 1,160,292 909,188 782,856 973,977 8,388,271
Less:

attributable to external Names
(305,498) (104,346) (120,507) (153,263) (106,850) (121,195) (170,825) (121,309) (89,291) (116,704) (1,409,788)
Group's share of current ultimate claims estimate 907,219 393,671 498,758 655,656 527,414 667,581 989,467 787,879 693,565 857,273 6,978,483
Cumulative payments to date (1,152,561) (479,011) (575,065) (756,506) (542,770) (599,212) (886,585) (608,635) (353,858) (204,296) (6,158,499)
Less: attributable to external Names 290,777 99,672 111,280 143,000 91,789 86,102 129,113 80,922 33,848 18,738 1,085,241
Group share of cumulative payments (861,784) (379,339) (463,785) (613,506) (450,981) (513,110) (757,472) (527,713) (320,010) (185,558) (5,073,258)
Liability for 2005 to 2014 accident years recognised on Group's balance sheet 45,435 14,332 34,973 42,150 76,433 154,471 231,995 260,166 373,555 671,715 1,905,225
Liability for accident years before 2005 recognised on Group's balance sheet 62,639
Total Group liability to external parties included in the balance sheet - gross** 1,967,864
**This represents the claims element of the Group's insurance liabilities.
Insurance claims and claims expenses reserves - net at 100% level
Accident year 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Total
£000 £000 £000 £000 £000 £000 £000 £000 £000 £000 £000
Estimate of ultimate claims costs as adjusted for foreign exchange*:
at end of accident year 685,378 532,264 698,091 786,744 702,058 817,612 1,021,869 805,898 777,594 809,047 7,636,555
one year later 787,487 524,676 633,994 702,569 587,981 721,122 953,477 718,326 687,551 - 6,317,183
two years later 778,302 507,481 612,562 698,422 562,157 679,913 904,975 664,831 - - 5,408,643
three years later 753,207 465,362 583,458 657,951 563,239 662,563 898,983 - - - 4,584,763
four years later 742,700 481,091 579,524 624,453 556,338 652,763 - - - - 3,636,869
five years later 742,865 468,562 553,421 617,493 551,806 - - - - - 2,934,147
six years later 721,424 461,897 549,315 610,784 - - - - - - 2,343,420
seven years later 712,801 462,098 535,957 - - - - - - - 1,710,856
eight years later 705,063 460,028 - - - - - - - - 1,165,091
nine years later 690,705 - - - - - - - - - 690,705
Current estimate of cumulative claims 690,705 460,028 535,957 610,784 551,806 652,763 898,983 664,831 687,551 809,047 6,562,455
Cumulative payments to date (639,821) (441,326) (497,953) (562,757) (475,597) (505,060) (682,243) (445,918) (318,328) (180,042) (4,749,045)
Liability recognised at 100% level 50,884 18,702 38,004 48,027 76,209 147,703 216,740 218,913 369,223 629,005 1,813,410
Liability recognised in respect of prior accident years at 100% level 45,736
Total net liability to external parties at 100% 1,859,146
*The foreign exchange adjustment arises from the retranslation of the estimates at each date using the exchange rate ruling at 31 December 2014.
Reconciliation of 100% disclosures above to Group's share - net
Accident year 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Total
£000 £000 £000 £000 £000 £000 £000 £000 £000 £000 £000
Current estimate of cumulative claims 690,705 460,028 535,957 610,784 551,806 652,763 898,983 664,831 687,551 809,047 6,562,455
Less:

attributable to external Names
(166,979) (96,216) (104,194) (108,092) (85,754) (87,912) (118,219) (75,287) (71,306) (90,344) (1,004,303)
Group's share of current ultimate claims estimate 523,726 363,812 431,763 502,692 466,052 564,851 780,764 589,544 616,245 718,703 5,558,152
Cumulative payments to date (639,821) (441,326) (497,953) (562,757) (475,597) (505,060) (682,243) (445,918) (318,328) (180,042) (4,749,045)
Less: attributable to external Names 154,017 91,466 95,829 98,129 72,415 64,022 89,784 47,093 28,005 15,995 756,755
Group share of cumulative payments (485,804) (349,860) (402,124) (464,628) (403,182) (441,038) (592,459) (398,825) (290,323) (164,047) (3,992,290)
Liability for 2005 to 2014 accident years

recognised on Group's balance sheet
37,922 13,952 29,639 38,064 62,870 123,813 188,305 190,719 325,922 554,656 1,565,862
Liability for accident years before 2005 recognised on Group's balance sheet 33,683
Total Group liability to external parties included in the balance sheet - net** 1,599,545
** This represents the claims element of the Group's insurance liabilities and reinsurance assets.
Movement in insurance claims liabilities and reinsurance claims assets
Year ended 31 December
2014 2013
Gross Reinsurance Net Gross Reinsurance Net
£000 £000 £000 £000 £000 £000
Total at beginning of year (1,853,062) 359,946 (1,493,116) (1,932,904) 453,439 (1,479,465)
Claims and claims adjustment expenses for the year (645,145) 113,477 (531,668) (572,440) 53,161 (519,279)
Cash paid for claims settled in the year 591,796 (124,194) 467,602 640,505 (147,926) 492,579
Exchange differences and other movements (61,453) 19,090 (42,363) 11,777 1,272 13,049
Total at end of year (1,967,864) 368,319 (1,599,545) (1,853,062) 359,946 (1,493,116)
Claims reported and claims adjustment expenses (825,017) 129,134 (695,883) (829,548) 146,946 (682,602)
Claims incurred but not reported (1,142,847) 239,185 (903,662) (1,023,514) 213,000 (810,514)
Total at end of year (1,967,864) 368,319 (1,599,545) (1,853,062) 359,946 (1,493,116)
The insurance claims expense reported in the consolidated income statement is comprised as follows:
Year ended 31 December
2014 2013
Gross Reinsurance Net Gross Reinsurance Net
£000 £000 £000 £000 £000 £000
Current year claims and claims adjustment expenses (845,086) 141,189 (703,897) (761,179) 101,561 (659,618)
Over provision in respect of prior year claims and claims adjustment expenses 199,941 (27,712) 172,229 188,739 (48,400) 140,339
Total claims and claims handling expense (645,145) 113,477 (531,668) (572,440) 53,161 (519,279)
18. Trade and other payables
2014 2013
£000 £000
Creditors arising out of direct insurance operations 11,969 15,364
Creditors arising out of reinsurance operations 248,267 130,814
260,236 146,178
Share of Syndicate's other creditors' balances 3,212 8,230
Social security and other taxes payable 9,782 14,764
Subscription received in advance 169,928 4,848
Other creditors 11,968 8,052
194,890 35,894
Reinsurers' share of deferred acquisition costs 30,215 23,479
Accruals and deferred income 106,319 98,587
Total 591,660 304,138
19. Tax expense
The Company and its subsidiaries are subject to enacted tax laws in the jurisdictions in which they are incorporated and domiciled.

The amounts charged in the consolidated income statement comprise the following:
2014 2013
£000 £000
Current tax expense 62,172 72,425
Deferred tax credit (47,249) (65,645)
Total tax charged to the income statement 14,923 6,780
20. Earnings per share
Basic
Basic earnings per share is calculated by dividing the profit attributable to equity holders of the Company by the weighted average number of shares in issue during the year, excluding ordinary shares purchased by the Group and held in treasury as own shares.
2014 2013
Profit for the year attributable to the Company's equity holders (£000) 216,152 237,758
Weighted average number of ordinary shares (thousands) 320,554 358,652
Basic earnings per share (pence per share) 67.4p 66.3p
Diluted
Diluted earnings per share is calculated adjusting for the assumed conversion of all dilutive potential ordinary shares. The Company has one category of dilutive potential ordinary shares, share options. For the share options, a calculation is made to determine the number of shares that could have been acquired at fair value (determined as the average annual market share price of the Company's shares) based on the monetary value of the subscription rights attached to outstanding share options. The number of shares calculated as above is compared with the number of shares that would have been issued assuming the exercise of the share options.
2014 2013
Profit for the year attributable to Company's equity holders (£000) 216,152 237,758
Weighted average number of ordinary shares in issue (thousands) 320,554 358,652
Adjustments for share options (thousands) 14,315 15,860
Weighted average number of ordinary shares for diluted earnings per share (thousands) 334,869 374,512
Diluted earnings per share (pence per share) 64.5p 63.5p
Diluted earnings per share has been calculated after taking account of 13,527,726 (2013: 15,131,711) options and awards under employee share option and performance plan schemes and 787,419 (2013: 728,284) options under SAYE schemes.
21. Dividends paid to owners of the Company
2014 2013
£000 £000
Interim dividend for the year ended :
-  31 December 2014 of 7.5p (net) per share 23,469 -
-  31 December 2013 of 7.0p (net) per share - 24,746
23,469 24,746
The final dividend for the year ended 31 December 2013 was paid as part of the C/D Share Scheme (2012: B Share Scheme). 261,555,693 C and 93,647,894 D Shares of 50p each were issued, of which 14p per share was in lieu of a final dividend for 2013 of a cash value of £49,728,000. During 2013, the final dividend equivalent for the year ended 31 December 2012 was settled as 395,188,526 B Shares of 50p each, of which 12p per share was issued in lieu of a final cash dividend of £47,423,000.

 The interim dividends for 2014 and 2013 were either paid in cash or issued as a scrip dividend at the option of the shareholder. The interim dividend for the year ended 31 December 2014 was paid in cash of  £22,049,000  (2013: £22,625,000) and 270,917 shares for the scrip dividend (2013: 324,261).

Subject to shareholder approval at the forthcoming Extraordinary General Meeting on 25 March 2015, the Board proposes to pay a 15.0p per ordinary share instead of a final dividend for the year ended 31 December 2014.  Together with the interim dividend of 7.5p per ordinary share, this represents a total dividend for 2014 of 22.5p per ordinary share.  In addition, the Board proposes to pay a special distribution of 45.0p per ordinary share.  Such amounts will be paid by way of a E/F share scheme.  A scrip dividend alternative will not be offered to shareholders.

22. Foreign currency items on intragroup borrowings

The Group has loan arrangements denominated in US Dollars and Euros, in place between certain Group companies.  In most cases, as one party to each arrangement has a functional currency other than the US Dollar or the Euro, foreign exchange gains or losses arise which are not eliminated through the income statement on consolidation. Implicit offsetting (losses)/gains are reflected instead on retranslation of the counterparty company's closing balance sheet through other comprehensive income and into the Group's currency translation reserve within equity.
Impact as at 31 December 2014
Consolidated income

statement

2014
Consolidated other comprehensive income

2014
Total impact on equity 2014
£000 £000 £000
Unrealised translation gains/(losses) on intragroup borrowings 677 (677) -
Total gains/(losses) recognised 677 (677) -
Impact as at 31 December 2013
Consolidated income

statement

2013
Consolidated other comprehensive income

2013
Total  impact on equity 2013
£000 £000 £000
Unrealised translation (losses)/gains on intragroup borrowings (849) 849 -
Total (losses)/gains recognised (849) 849 -
23 Post balance sheet event



On 27 February 2015 the Group acquired R&Q Marine Services Ltd (RQMS) for a consideration of £7,375,000 plus a further amount contingent on the business generating certain levels of gross premiums written over the next 12 months. RQMS are a managing agent specialising in yachts and general marine leisure which underwrites on behalf of other insurers.

Note:

The Annual Report and Accounts for 2014 will be available to shareholders no later than 17 March 2015. Copies of the Report may be obtained by writing to the Company Secretary, Hiscox Ltd, Wessex House, 45 Reid Street, Hamilton HM12, Bermuda. A copy of this and other announcements can be found at www.hiscoxgroup.com.

This information is provided by RNS

The company news service from the London Stock Exchange

END

FR UBUORVRAUUUR

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