Investor Presentation • Feb 13, 2025
Investor Presentation
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13 February 2025
O1 Trading Update
O2 Case Studies
03 Outlook
O4 Appendix

Total Segment Revenue growth of $23 \%$ YoY in Q4 '24'
Adj. EBITDA uplift of $€ 500 \mathrm{~m}$ YoY to $€ 750 \mathrm{~m}$ in FY '24
FCF uplift of $€ 466 \mathrm{~m}$ YoY to $€ 100 \mathrm{~m}$ in FY '24 - net debt reduced to $€ 1.9 \mathrm{bn}$ and leverage to $2.5 \mathrm{x}^{2}$
Tender offer to repurchase approximately $€ 1$ billion of convertible bonds

Note: GMV and Total Segment Revenue in constant currency and excluding hyperinflation accounting. Adj. EBITDA and FCF in reported currency and including hyperinflation accounting.
Free Cash Flow is calculated as cash flow from operations (changes in WC exclude receivables from payment service providers and restaurant liabilities) less capital expenditures and payment of lease liabilities. Free Cash Flow excludes interest income and expense.

Note: GMV and Revenue figures are in reported currency (RC). YoY growth rates are in constant currency (CC - red) and in reported currency (RC - black), both growth rates exclude hyperinflation (HI) accounting. 1. AdTech or advertising refers to non-commission based revenues (NCR) which also include other revenues (e.g. merchandise).

Note: Revenue figures are in reported currency (RC) and exclude hyperinflation (HI) accounting. YaY growth rates are in constant currency (CC - red) and in reported currency (RC - black), both growth rates exclude hyperinflation (HI) accounting.

Note: GMV and Revenue figures are in reported currency (RC). YoY growth rates are in constant currency (CC - red) and in reported currency (RC - black).

[^0]
[^0]: Note: GMV and Revenue figures are in reported currency (RC). YoY growth rates in red are constant currency (CC) and in black reported currency (RC), both growth rates exclude hyperinflation (HI) accounting. GMV, Revenue, adj. EBITDA as well as the respective growth rates in the MENA segment are impacted by operations in Lebanon (until Q3 2023) and Turkey qualifying as hyperinflationary economies according to IA5 29. In Q4 2023, GMV \& revenues have been retrospectively adjusted with a total impact of $+€ 175.8 \mathrm{~m}$ and $+€ 29.3 \mathrm{~m}$, respectively.


GMV development impacted by fading out free delivery for non-subscribers in Korea
Enhanced customer experience in Korea through simplified App user interface and operational improvements in own-delivery logistics. Strong traction of Baemin's subscription program
APAC continued its upward trajectory with sequential order growth for the third consecutive quarter and a positive adj. EBITDA before Group costs in H2'24
Strong customer growth Hong Kong in December positions the business for improving top-line trends in FY'25
Adj. EBITDA/GMV margin of $-1.6 \%$ FY'24. Stable to slightly higher earnings expected in FY ' 25 despite additional growth investments in Korea
Note: GMV and Revenue figures are in reported currency (RC). YoY growth rates are in constant currency (CC - red) and in reported currency (RC - black).

[^0]
[^0]: Note: GMV and Revenue figures are in reported currency (RC). YoY growth rates in red are constant currency (CC) and in black reported currency (RC), both growth rates exclude hyperinflation (HI) accounting. GMV, Revenue, adj. EBITDA as well as the respective growth rates of the Americas segment are impacted by operations in Argentina qualifying as hyperinflationary economy according to IAS 29.
In Q4 2024 GMV and Segment Revenue have been retrospectively adjusted with a total impact of $+€ 117.8 \mathrm{~m}$ and $+€ 24.7 \mathrm{~m}$, respectively.
1. Adj. EBITDA incl. Group costs.

Notre: GMV and Revenue figures are in reported currency (RC). YoY growth rates in red are constant currency (CC) and in black reported currency (RC), both growth rates exclude hyperinflation (HI) accounting. GMV, Revenue, adj. EBITDA as well as the respective growth rates of the Americas and Integrated Verticals segment are impacted by operations in Argentina and Turkey qualifying as hyperinflationary economy according to IAS 29. In Q4 2024 GMV \& revenues have been retrospectively adjusted with a total impact of $+€ 36.1 \mathrm{~m}$ and $+€ 33.5 \mathrm{~m}$, respectively. 1. Adj. EBITDA incl. Group costs and excl. hyperinflation accounting.

Note: The Gross Profit margin shown above differs from IFRS Gross Profit, mainly because the former excludes vouchers and includes them in marketing spending, whereas the latter recognizes vouchers as revenue reduction. To ensure better comparability of the historical segment development, the Digital Service Tax has been reclassed as an operating expense rather than a cost of goods sold in the illustration above. AdTech or advertising refers to non-commission based revenues (NCR) which also include other revenues (e.g. merchandise).

Note: GMV and Revenue figures are in reported currency (RC). Yoy growth rates are in constant currency (CC - red) and in reported currency (RC - black), both growth rates exclude hyperinflation (HI) accounting. 1. Free Cash Flow is calculated as cash flow from operations (changes in WC exclude receivables from payment service providers and restaurant liabilities) less capital expenditures and payment of lease liabilities. Free Cash Flow excludes interest income and expense.

Note: The country cohort split between Profitable and Unprofitable Platform follows the same division as when DH first introduced the path to profitability with the Q3 2022 Trading Update. The intent is to illustrate how these cohorts have performed over time. From the $<35 \%$ of Group GMV generated in unprofitable countries in FY 2022, $>10$ p.p. of GMV have shifted to profitability due to the positive earnings progression.

Note: Numbers including Glove on a pro-forma basis from FY 2021 onwards
Cash Flow \& Debt



Note: Net debt is defined as the nominal value of convertible bonds, term loans and other debt ( $€ 5.7 \mathrm{bn}$ ) less cash and cash equivalents ( $€ 3.8 \mathrm{bn}$ ).
O1 Trading Update
O2 Case Studies
03 Outlook
04 Appendix
Soudi

AdTech
Advertising revenue (in $\in \mathrm{m}$ )

Advertising products help vendors to increase awareness, acquire new customers and ultimately generate more orders and greater earnings
Advertising Revenue already accounted for 2.9\% of GMV in Q4 '24 and generate very attractive adj. EBITDA margins of $\mathbf{\sim 7 0 \%}$
Korea and Glovo as key growth drivers for Advertising business in FY '25
O1 Trading Update
O2 Case Studies
03 Outlook
O4 Appendix

[^0]
[^0]: 1. Free Cash Flow according to the new definition is calculated as cash flow from operating activities as stated in the IFRS Statement of Cash Flows less net capital expenditures, and payment of lease liabilities. Free Cash Flow excludes interest income and expense. 2. Payment Service Provider

Note: GMV and Total Segment Revenue in constant currency and excluding hyperinflation accounting. Adj. EBITDA and FCF in reported currency and including hyperinflation accounting. Free Cash Flow is calculated as cash flow from operating activities as stated in the IFRS Statement of Cash Flows less net capital expenditures, and payment of lease liabilities. Free Cash Flow excludes interest income and expense.

Achieve $>\in 200$ bn GMV in the long-term

Leadership
#1 player in
all markets ${ }^{1}$

#1 preferred
delivery app ${ }^{1}$

Profitability
Achieve 5-8\% adj.
EBITDA/GMV margin²
by 2030
We plan to grow our GMV substantially, invest in tech \& innovation to further expand our leadership as the #1 delivery player globally, and achieve highly attractive margins and cash flows
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[^0]: 1. Referring to the current portfolio of countries \& verticals.
2. On Group level, including both Platform and Integrated Verticals.
O1 Trading Update
O2 Case Studies
03 Outlook
O4 Appendix
| 2023 | 2024 | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| in $\mathbf{C m}$ | Q1 | Q2 | H1 | Q3 | Q4 | FY | Q1 | Q2 | H1 | Q3 | Q4 |
| DETRAY Hero KPIs | |||||||||||
| GMV | 11,198.9 | 11,083.8 | 22,282.7 | 11,693.4 | 11,299.1 | 45,275.2 | 11,788.9 | 11,897.6 | 23,686.5 | 12,249.3 | 12,818.2 |
| $X Y o Y$ Growth (RC) | 1,5\% | 2,9\% | 2,2\% | 2,1\% | $-0,5 \%$ | 1,5\% | 5,3\% | 7,3\% | 6,3\% | 4,8\% | 13,4\% |
| $X Y o Y$ Growth (CC) | 2,1\% | 8,1\% | 5,1\% | 8,6\% | 3,3\% | 5,5\% | 8,9\% | 9,5\% | 9,2\% | 7,8\% | 16,1\% |
| GMV excl. HI adj. | 12,288.4 | 47,631.2 | 12,135.7 | 12,064.7 | 24,200.4 | 12,607.9 | 12,828.8 | ||||
| X Y o Y Growth (CC) excl. HI adj. | 6,7\% | 6,8\% | 8,4\% | 7,4\% | 7,9\% | 9,3\% | 8,2\% | ||||
| Total Segment Revenue | 2,494.2 | 2,581.4 | 5,075.6 | 2,712.9 | 2,674.7 | 10,463.2 | 2,956.8 | 3,086.8 | 6,043.7 | 3,234.5 | 3,518.2 |
| X Y o Y Growth (RC) | 11,8\% | 11,0\% | 11,4\% | 8,6\% | 5,5\% | 9,1\% | 18,5\% | 19,6\% | 19,1\% | 19,2\% | 31,5\% |
| X Y o Y Growth (CC) | 12,2\% | 16,2\% | 14,3\% | 16,2\% | 10,5\% | 13,8\% | 22,2\% | 21,8\% | 22,0\% | 22,6\% | 34,3\% |
| Total Segment Revenue excl. HI adj. | 2,984.6 | 11,094.2 | 3,025.7 | 3,121.6 | 6,147.3 | 3,328.3 | 3,507.1 | ||||
| X Y o Y Growth (CC) excl. HI adj. | 15,7\% | 15,7\% | 21,2\% | 19,6\% | 20,4\% | 24,2\% | 22,6\% | ||||
| Intersegment consolidation | (55,3) | (56,0) | (111,3) | (85,6) | (69,5) | (266,4) | (78,1) | (88,7) | (166,8) | (84,5) | (93,2) |
| Adj. EBITDA | 9.2 | 253.6 | 240.6 | ||||||||
| EBITDA Margin $X(G M V)$ | (1,0\% | (1,6\% | 1,0\% | ||||||||
| GMV | 6,462.1 | 6,181.1 | 12,643.2 | 6,385.6 | 6,325.5 | 25,354.2 | 6,135.7 | 5,691.3 | 11,827.0 | 5,962.2 | 5,618.3 |
| X Y o Y Growth (RC) | $-7,0 \%$ | $-4,8 \%$ | $-5,9 \%$ | $-6,2 \%$ | $-5,1 \%$ | $-5,8 \%$ | $-5,1 \%$ | $-7,9 \%$ | $-6,5 \%$ | $-6,6 \%$ | $-11,2 \%$ |
| X Y o Y Growth (CC) | $-5,8 \%$ | 1,6\% | $-2,2 \%$ | $(1,3)$ | $-1,9 \%$ | $-1,5 \%$ | $-0,1 \%$ | $-5,3 \%$ | $-2,6 \%$ | $-3,5 \%$ | $-8,2 \%$ |
| Segment Revenue | 924.1 | 907.3 | 1,831.4 | 929.4 | 968.6 | 3,729.3 | 1,002.4 | 966.7 | 1,969.1 | 1,053.3 | 1,049.5 |
| X Y o Y Growth (RC) | $-0,4 \%$ | $-3,3 \%$ | $-1,8 \%$ | $-4,2 \%$ | $(1,1)$ | $-2,0 \%$ | 8,5\% | 6,5\% | 7,5\% | 13,3\% | 8,4\% |
| X Y o Y Growth (CC) | 1,0\% | 3,2\% | 2,1\% | 3,4\% | 4,3\% | 3,0\% | 14,0\% | 9,5\% | 11,8\% | 16,8\% | 11,4\% |
| Adj. EBITDA | 173.7 | 385.0 | 157.1 | ||||||||
| EBITDA Margin $X(G M V)$ | 1,4\% | 1,5\% | 1,3\% | ||||||||
| DETRAX | |||||||||||
| GMV | 2,254.8 | 2,315.0 | 4,569.8 | 2,716.3 | 2,673.1 | 9,959.3 | 2,745.2 | 3,169.0 | 5,914.2 | 3,204.9 | 3,706.8 |
| X Y o Y Growth (RC) | 16,7\% | 14,9\% | 15,8\% | 20,2\% | 14,5\% | 16,6\% | 21,7\% | 36,9\% | 29,4\% | 18,0\% | 38,7\% |
| X Y o Y Growth (CC) | 16,0\% | 20,6\% | 18,3\% | 31,5\% | 21,9\% | 22,7\% | 24,1\% | 39,0\% | 31,6\% | 22,5\% | 41,9\% |
| Segment Revenue | 593.9 | 640.6 | 1,234.4 | 723.5 | 742.9 | 2,700.8 | 757.1 | 871.3 | 1,628.4 | 891.3 | 1,008.1 |
| X Y o Y Growth (RC) | 20,9\% | 24,4\% | 22,7\% | 21,8\% | 20,2\% | 21,7\% | 27,5\% | 36,0\% | 31,9\% | 23,2\% | 35,7\% |
| X Y o Y Growth (CC) | 18,6\% | 29,2\% | 24,0\% | 32,5\% | 27,3\% | 27,1\% | 29,4\% | 36,7\% | 33,2\% | 26,5\% | 37,3\% |
| Adj. EBITDA | 111,5 | 304.6 | 209.7 | ||||||||
| EBITDA Margin $X(G M V)$ | 2,4\% | 3,1\% | 3,5\% |
For Group, Europe, MENA, Americas and Integrated Verticals, revenues, adj. EBITDA, Gross Merchandise Value (GMV) as well as the respective growth rates are impacted by the Argentine, Ghanaian, Lebanese and/or Turkish operations qualifying as hyperinflationary economies according to IAS 29.
RC = Reported Currency / CC = Constant Currency.
Difference between Total Segment Revenue and the sum of segment revenues is mainly due to intersegment consolidation adjustments for services charged by the Platform businesses to the Integrated Verticals businesses.
| 2023 | 2024 | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| in $\mathbf{C m}$ | Q1 | Q2 | H1 | Q3 | Q4 | FY | Q1 | Q2 | H1 | Q3 | Q4 | FY |
| Group | ||||||||||||
| GMV | 1,809.5 | 1,836.9 | 3,646.5 | 1,819.5 | 2,044.1 | 7,510.0 | 2,132.4 | 2,176.7 | 4,309.1 | 2,185.0 | 2,384.6 | 8,878.7 |
| $X Y o Y$ Growth (RC) | 13.4\% | 15.0\% | 14.2\% | 13.4\% | 15.3\% | 14.3\% | 17.8\% | 18.5\% | 18.2\% | 20.1\% | 16.7\% | 18.2\% |
| $X Y o Y$ Growth (CC) | 14.9\% | 17.0\% | 16.0\% | 15.3\% | 16.3\% | 15.9\% | 18.6\% | 19.2\% | 18.9\% | 20.8\% | 17.4\% | 19.0\% |
| Segment Revenue | 351.5 | 378.0 | 729.5 | 369.9 | 422.9 | 1,522.4 | 444.1 | 460.8 | 904.9 | 467.8 | 519.3 | 1,891.9 |
| $X Y o Y$ Growth (RC) | 9.7\% | 14.7\% | 12.2\% | 18.3\% | 18.7\% | 15.4\% | 26.3\% | 21.9\% | 24.0\% | 26.4\% | 22.8\% | 24.3\% |
| $X Y o Y$ Growth (CC) | 11.6\% | 17.2\% | 14.5\% | 20.9\% | 20.1\% | 17.5\% | 27.5\% | 22.9\% | 25.1\% | 27.3\% | 23.8\% | 25.3\% |
| Adj. EBITDA | (98.3) | (168.2) | (39.6) | n/a | ||||||||
| EBITDA Margin $X$ (GMV) | (2.7)\% | (2.2)\% | (0.9)\% | $(0.2) \%$ | ||||||||
| Group | ||||||||||||
| GMV | 672.5 | 750.8 | 1,423.3 | 772.0 | 256.4 | 2,451.7 | 775.6 | 860.6 | 1,636.2 | 897.3 | 1,108.6 | 3,642.0 |
| $X Y o Y$ Growth (RC) | 20.5\% | 11.3\% | 15.5\% | $-1.0 \%$ | $-55.8 \%$ | $-5.4 \%$ | 15.3\% | 14.6\% | 15.0\% | 16.2\% | 332.4\% | 48.6\% |
| $X Y o Y$ Growth (CC) | 16.9\% | 11.2\% | 13.8\% | 1.5\% | $-52.1 \%$ | $-4.6 \%$ | 18.8\% | 16.9\% | 17.8\% | 19.3\% | 336.7\% | 51.6\% |
| Segment Revenue | 176.6 | 195.8 | 372.4 | 201.9 | 76.7 | 651.0 | 200.4 | 223.3 | 423.6 | 234.1 | 281.9 | 939.6 |
| $X Y o Y$ Growth (RC) | 18.3\% | 10.1\% | 13.8\% | $-0.2 \%$ | $-49.6 \%$ | $-4.5 \%$ | 13.4\% | 14.0\% | 13.7\% | 15.9\% | 267.4\% | 44.3\% |
| $X Y o Y$ Growth (CC) | 14.7\% | 9.9\% | 12.1\% | 2.4\% | $-45.8 \%$ | $-3.7 \%$ | 17.2\% | 16.7\% | 16.9\% | 19.2\% | 271.7\% | 47.7\% |
| Adj. EBITDA | (53.4) | (49.9) | (13.0) | n/a | ||||||||
| EBITDA Margin $X$ (GMV) | (3.7)\% | (2.0)\% | (0.8)\% | $(0.3)$ \% | ||||||||
| Segment Tertious | ||||||||||||
| GMV | 531.0 | 542.2 | 1,073.2 | 602.6 | 548.6 | 2,224.4 | 650.6 | 693.1 | 1,343.6 | 740.4 | 820.7 | 2,904.7 |
| $X Y o Y$ Growth (RC) | 24.6\% | 18.8\% | 21.6\% | 21.4\% | 5.3\% | 17.1\% | 22.5\% | 27.8\% | 25.2\% | 22.9\% | 49.6\% | 30.6\% |
| $X Y o Y$ Growth (CC) | 24.2\% | 23.9\% | 24.1\% | 31.5\% | 12.0\% | 23.4\% | 24.6\% | 30.7\% | 28.6\% | 28.2\% | 54.9\% | 35.0\% |
| Segment Revenue | 503.4 | 515.7 | 1,019.1 | 573.8 | 533.1 | 2,126.1 | 631.0 | 653.6 | 1,284.5 | 672.7 | 752.6 | 2,709.8 |
| $X Y o Y$ Growth (RC) | 29.6\% | 24.5\% | 26.9\% | 21.2\% | 8.7\% | 20.3\% | 25.3\% | 26.7\% | 26.0\% | 17.2\% | 41.2\% | 27.5\% |
| $X Y o Y$ Growth (CC) | 31.3\% | 32.0\% | 31.7\% | 31.3\% | 15.4\% | 27.1\% | 29.4\% | 30.1\% | 29.8\% | 22.4\% | 46.4\% | 32.0\% |
| Adj. EBITDA | (124.3) | (217.9) | (73.7) | n/a | ||||||||
| EBITDA Margin $X$ (GMV) | (11.6)\% | (9.8)\% | (5.5)\% | $(3.4) \%$ |
Note:
GMV in the Integrated Verticals segment is accounted for in the respective regional Platform segments. It is shown in the table above in the Integrated Verticals segment for illustrative purposes only.
For Group, Europe, MENA, Americas and Integrated Verticals, revenues, adj. EBITDA, Gross Merchandise Value (GMV) as well as the respective growth rates are impacted by the Argentine, Ghanaian, Lebanese and/or Turkish operations qualifying as hyperinflationary economies according to IAS 29.
RC = Reported Currency / CC = Constant Currency.

Gross Profit to adj. EBITDA for the Group (as \% of GMV): FY 2024 to Long-Term

| (in \% of GMV) | FY 2024 | FY 2025e | FY 2030e | Comments |
|---|---|---|---|---|
| Gross Profit | 7.8\% | Improve | 10\% to 13\% | - Driven by pricing, advertising, order stocking and improving profitability of Dmarts |
| Marketing | $(2.4) \%$ | Stable \% | $<(3) \%$ | - High focus on improved marketing efficiency while continuing to grow at scale. |
| Opex and others | $(3.9) \%$ | Improve | $<(3) \%$ | - Top-line growth combined with strict cost control to drive operating leverage |
| Adj. EBITDA | $-1.5 \%$ | $-1.9 \%$ | $5 \%$ to $8 \%$ | - Best-in-class countries already generating adj. EBITDA/GMV margin of 6-8\% |
| Change in Working Capital | $0.4 \%$ | small inflow | small inflow | - Positive cash generation as business scales driven by active Working Capital management |
| Taxes paid | $(0.6) \%$ | Stable \% | $(0.9) \%$ to $(1.9) \%$ | - Predominantly income taxes. Long-term cash tax rate of $\sim 25 \%$ corresponds to (0.9) to (1.9)\% of GMV |
| Cash Flow from Operating Activities | $-1.3 \%$ | $>1.3 \%$ | $4 \%$ to $6 \%$ | - Resulting from significant profitability improvements and Working Capital optimizations despite higher taxes paid |
| Capex | $(0.6) \%$ | Stable \% | $-(0.3) \%$ | - Investment in tangible and intangible CAPEX leverage as business scales |
| Lease payments | $(0.3) \%$ | Stable \% | $-(0.2) \%$ | - Growth at slower rate vs. GMV |
| Free Cash Flow | $-0.4 \%$ | $>0.4 \%$ | $3 \%$ to $6 \%$ | - Highly attractive long-term cash conversion |
| Share-based comp. (SBC) | $(0.4) \%$ | Stable \% | $-(0.6) \%$ | - Incentivize key employees and align with company objectives |
Note: Gross Profit is based on management accounts and differs from IFRS Gross Profit. Free Cash Flow according to the new definition is calculated as Cash Flow from Operating Activities as stated in the IFRS Statement of Cash Flows less net capital expenditures, and payment of lease liabilities. Free Cash Flow excludes interest income and expense
Integrated Verticals revenues, adj. EBITDA, GMV as well as the respective growth rates are impacted by operations in Argentina and Turkey qualifying as hyperinflationary economies according to IAS 29.
For the purposes of this notice, "presentation" means this document, its contents or any part of it. This presentation does not, and is not intended to, constitute or form part of, and should not be construed as, an offer to sell, or a solicitation of an offer to purchase, subscribe for or otherwise acquire, any part of it form the basis of or be relied upon in connection with or act as any inducement to enter into any contract or commitment or investment decision whatsoever.

Christoph Bast
Head of IR
[email protected]

Barbara Jeitler
Director IR
[email protected]

Moritz Verleger
Senior Manager IR
[email protected]

Lukas Herzog
Manager IR
[email protected]

Loredana Strîmbei Specialist IR
[email protected]
T: +49 (0)30.54 4459105
Oranienburger Straße 70, 10117 Berlin, Germany
ir.deliveryhero.com
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