Earnings Release • Feb 9, 2012
Earnings Release
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This news release contains information that is subject to transparency regulations for listed companies. Date of release: 9 February 2012, 7 a.m. CET.
KBC ended the last three months of 2011 with a net profit of 437 million euros, compared with a net loss of 1 579 million euros in the previous quarter and a net profit of 724 million euros in the corresponding quarter of 2010. As a result, net profit came to 13 million euros for full-year 2011, compared to 1 860 million euros a year earlier.
The 'underlying' net result for the quarter under review (after excluding one-off and exceptional items) came to 161 million euros, well up on the net loss of 248 million euros in 3Q 2011 and almost on a par with the 168 million euros in 4Q 2010.
Jan Vanhevel, Group CEO:
'In the last quarter of 2011, we recorded a high 437 million euros in profit, took a sizeable step forward in the implementation of our divestment plan and continued to de-risk our company. In January 2012, we concluded a sale agreement for Warta, our Polish insurance company, at an attractive price.
We have also further reduced our exposure to Southern European government bonds, as well as to CDOs and ABS, which has allowed us to continue reducing risk and volatility in profit at KBC.
Notwithstanding the particularly challenging market circumstances, the execution of our strategic plan has gained further momentum.
Our underlying result has been driven by the good results generated by our strategic banking and insurance business model on our home markets in Belgian and Central and Eastern Europe. The insurance business, in particular, had an excellent quarter. However, the result was also affected by additional loan loss provisioning in Ireland and Hungary, as well as by the impairment recorded on our Greek government bond position.
The two most noteworthy exceptional items were the positive value adjustments in our CDO portfolio and the marked-tomarket valuation of our own issued debt.
KBC Bank notes the announcements made by the European Banking Authority and National Bank of Belgium in December 2011, which demonstrate that KBC Bank (at a consolidated level) already meets the 9% core tier-1 threshold.
On 2 January 2012, KBC repaid a first tranche of 500 million euros in respect of the YES (Yield Enhanced Securities) to the Belgian Federal Government under the conversion mechanism, which meant that the 15% – and not the 50% – penalty was applied. We are continuing our efforts to ensure that the 4.7 billion euros in state aid is reimbursed (before a penalty is incurred) by the end of 2013, as set out in the European plan.
We remain committed to executing our strategic plan with the same diligence and determination to ensure timely repayment of the state aid and are committed to playing an active role in the European financial sector, which will benefit our customers, employees, shareholders and other stakeholders.'
Despite the particularly challenging market circumstances, implementation of the strategic plan gained further momentum, as illustrated by the agreement that was signed for the sale of Warta. The transaction is expected to release almost 0.7 billion euros in capital, resulting in an increase in KBC's tier-1 ratio of slightly less than 0.7%. When closed, the transaction will have a positive impact of approximately 0.3 billion euros on KBC's profit and loss account.
As has been the case in previous quarters, KBC has acted to reduce volatility in its results.
CDO and ABS exposure
We reduced our CDO and ABS exposure by 0.2 billion euros in the fourth quarter of 2011 and by a further 1.7 billion euros in January 2012. This was achieved by early terminations and sales at limited cost.
We continued to cut back our exposure to Southern European government bonds in the fourth quarter, reducing it by a substantial 1.9 billion euros, or almost 30% quarter-on-quarter.
The main exceptional factors having an impact on the reported IFRS result for 4Q2011 were:
During the fourth quarter, corporate and ABS credit spreads tightened, unlike the third quarter when they widened very severely. This led to a valuation mark-up of some 0.2 billion euros on the CDO exposure.
Impact of the marked-to-market valuation of issued debt
The substantial widening of the credit spread on KBC debt between the end of September and year-end 2011 resulted in a positive marked-to-market adjustment of 0.2 billion euros.
The positive impact will be reflected in the results when the transaction is closed.
The main one-off items having an impact on the underlying result for 4Q2011 were:
As a result of the deteriorating credit position of Greece in the financial markets, we recorded an additional impairment of 62 million euros after tax (85 million, pre-tax) on our Greek government bond portfolio in this quarter (which meant that an impairment of 71% of the nominal amount of Greek government bonds was recognised in full at 31 December 2011).
We also recorded a provision of 47 million euros after tax (71 million, pre-tax) on the intention to repurchase on a voluntary basis the bonds (KBC IFIMA 5/5/5 and KBC Group 5-5-5) sold to retail customers, conditional on the occurrence of a credit event. These structured bonds were launched in the spring of 2008, have a term to maturity of five years, a gross coupon of 5% (which so far have all been paid) and are linked until their maturity to the creditworthiness of five countries (Belgium, France, Spain, Italy and Greece). All holders of these bonds had been informed in March 2011 of this intention. At the time this press release was published, no credit event had occurred. At year-end 2011, however, the financial markets estimated that the probability of a credit event occurring was higher than 50% (a deterioration since the end of September 2011) and, therefore, we decided to set aside an additional provision through profit or loss in the fourth quarter based on the market value of these instruments. If no ISDA-defined credit event occurs, this provision will be reversed at last when the products mature in the second quarter of 2013.
Hungary: one-off impact
During September, new legislation designed to help households with foreign-currency-based mortgages was introduced in Hungary. This legislation allows households during a limited period to pay off foreign-currency debts in one lump sum at a fixed, discounted exchange rate. The shortfall between the fixed and market rates is to be covered by the banks. The Hungarian Banking Association has taken the matter to the Constitutional Court in Budapest. Nevertheless, KBC recorded an additional impairment of 82 million euros (pre-tax) (in addition to 92 million euros (pre-tax)) on its FX retail mortgage portfolio in the fourth quarter, reflecting that 30% of all debtors are participating in this scheme. Please note that a portion of the impairment taken in respect of this new legislation has been deducted from the bank tax.
The main special items having an impact on the underlying result for 4Q2011 was:
The domestic economy weakened in late 2011 and is expected to remain challenging in 2012. Consumer sentiment, business sentiment and spending were all hit by the poorer global backdrop and ongoing severe austerity measures taken in Ireland itself. As a consequence, a loan loss provision of 164 million euros after tax (228 million euros, pre-tax) was recorded in 4Q2011.
These factors aside, underlying income in the fourth quarter was characterised by a sustained level of net interest income and commission income, good cost control, an excellent combined ratio, buoyant life insurance results, good dealing room results and comfortable liquidity and solvency positions. The credit cost ratio in our core markets remains low (barring the specific situation in Hungary and Bulgaria).
With a pro forma total tier-1 ratio of 13.8% and a core tier-1 ratio of 12.0% (including the impact of the sale of Warta, KBL EPB and Fidea), solvency remains not only solid, but also exceeds the threshold set under the recent EBA stress test.
Jan Vanhevel concludes: 'Over the whole of 2011, KBC generated net profit of 13 million euros, a figure that was primarily affected by divestments and impairment charges. The underlying result amounts to a substantially higher 1 098 million euros. Without taking into account the penalty paid and the coupon to be paid on the core-capital securities sold to the Belgian State and the Flemish Region, our earnings per share are slightly positive. When these payments are taken into account, earnings per share amount to -1.93 euros. We will propose to the Annual General Meeting of Shareholders that a technical dividend of 0.01 euros be paid. '
| Overview (consolidated) | 4Q2010 | 3Q2011 | 4Q2011 | Cumul. FY2010 |
Cumul. FY2011 |
|---|---|---|---|---|---|
| Net result, IFRS (in millions of EUR) | 724 | -1 579 | 437 | 1 860 | 13 |
| Earnings per share, basic, IFRS (in EUR)1 | 1.69 | -5.08 | 0.63 | 3.72 | -1.93 |
| Underlying net result (in millions of EUR) | 168 | -248 | 161 | 1 710 | 1 098 |
| Underlying earnings per share, basic (in EUR)1 | 0.06 | -1.17 | -0.19 | 3.28 | 1.26 |
| Breakdown of underlying net result per business unit (in millions of EUR)2 | |||||
| Belgium | 255 | 32 | 251 | 1 051 | 802 |
| Central & Eastern Europe | 158 | -40 | 98 | 570 | 327 |
| Merchant Banking | -228 | -196 | -153 | 133 | -110 |
| Group Centre | -16 | -44 | -35 | -44 | 79 |
| Parent shareholders' equity per share (in EUR, end of period) | 32.8 | 28.9 | 28.7 | 32.8 | 28.7 |
1 Note: the penalty paid and the coupon that is expected to be paid on the core-capital securities sold to the Belgian State and Flemish Region are deducted from earnings (pro rata) in the EPS calculation.
2 The changes in the strategic plan announced in mid-2011 are reflected in the breakdown by business unit; all reference figures have been adjusted retroactively.
The IFRS and underlying income statement summary tables are provided further on in this earnings statement.
Financial highlights for 4Q2011 compared to 3Q2011:
Jan Vanhevel, Group CEO, summarises the underlying business performance for 4Q2011 as follows:
Operating expenses came to 1 133 million euros in the last quarter of 2011, down 3% on their level in the previous quarter and 14% on their year-earlier level. The quarter-on-quarter comparison was impacted by the deduction of a portion of the Hungarian banking tax, whereas the year-on-year comparison was accounted for by the sale of Centea, the lower expenses at KBL EPB and the deduction of the Hungarian banking tax. The year-to-date cost/income ratio came to 60% (57% excluding the impact of the 5-5-5 investment product), a clear indication that costs remain under control.
The group's tier-1 ratio (under Basel II) came to a strong 12.3% at 31 December 2011 (core tier-1 ratio of 10.6%). Including the effect of divestments for which a sale agreement has been signed to date (Warta, Fidea and KBL EPB), the pro forma tier-1 ratio even stands at approximately 13.8% (core tier-1 ratio of 12.0%).
Explanations per heading of the IFRS income statement for full-year 2011 (see summary table on the next page):
A summary of the income statement of KBC Group, based on the International Financial Reporting Standards (IFRS) is given below. A full overview of the IFRS consolidated income statement and balance sheet is provided in the 'Consolidated Financial Statements' section of the quarterly report. Condensed statements of comprehensive income, changes in shareholders' equity, and cash flow, as well as several notes to the accounts, are also available in the same section. In order to provide a good insight into the underlying business trends, KBC also publishes its 'underlying' results (see the following section).
| Cumu | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Consolidated income statement according to IFRS, KBC Group (in millions of EUR) |
1Q 2010 |
2Q 2010 |
3Q 2010 |
4Q 2010 |
1Q 2011 |
2Q 2011 |
3Q 2011 |
4Q 2011 |
l. FY20 10 |
Cumul FY2011 |
| Net interest income | 1 519 | 1 567 | 1 562 | 1 598 | 1 395 | 1 406 | 1 341 | 1 337 | 6 245 | 5 479 |
| Interest income | 2 621 | 2 651 | 2 627 | 2 642 | 3 047 | 3 195 | 2 910 | 2 528 | 10 542 | 11 883 |
| Interest expense | -1 103 | -1 085 | -1 065 | -1 045 | -1 651 | -1 789 | - 1569 | -1 191 | -4 297 | -6 404 |
| Earned premiums, insurance (before reinsurance) |
1 248 | 1 144 | 1 074 | 1 150 | 1 141 | 974 | 972 | 1 033 | 4 616 | 4 119 |
| Technical charges, insurance (before reinsurance) |
-1 163 | -1 123 | -957 | -1 018 | -1 012 | -840 | -812 | -877 | -4 261 | -3 541 |
| Ceded reinsurance result | -9 | 50 | -23 | -26 | -17 | -8 | -18 | -1 | -8 | -44 |
| Dividend income | 15 | 40 | 21 | 21 | 12 | 41 | 17 | 15 | 97 | 85 |
| Net result from financial instruments at fair value through profit or loss |
-11 | -721 | 227 | 429 | 472 | -194 | -892 | 436 | -77 | -178 |
| Net realised result from available-for-sale assets |
19 | 30 | 11 | 29 | 34 | 42 | 10 | 83 | 90 | 169 |
| Net fee and commission income | 322 | 336 | 259 | 307 | 300 | 297 | 281 | 287 | 1 224 | 1 164 |
| Fee and commission income | 549 | 578 | 480 | 549 | 518 | 530 | 480 | 514 | 2 156 | 2 043 |
| Fee and commission expense | -227 | -242 | -221 | -242 | -218 | -233 | -200 | -227 | -932 | -878 |
| Other net income | 98 | 182 | 65 | 107 | 92 | 110 | -149 | 3 | 452 | 56 |
| Total income | 2 038 | 1 504 | 2 239 | 2 597 | 2 416 | 1 829 | 749 | 2 317 | 8 378 | 7 310 |
| Operating expenses | -1 072 | -1 044 | -1 130 | -1 190 | -1 143 | -1 081 | -1 077 | -1 043 | -4 436 | -4 344 |
| Impairment | -383 | -299 | -420 | -555 | -105 | -332 | -940 | -746 | -1 656 | -2 123 |
| on loans and receivables | -355 | -278 | -357 | -492 | -97 | -164 | -473 | -599 | -1 483 | -1 333 |
| on available-for-sale assets | -1 | -16 | -5 | -9 | -6 | -118 | -223 | -71 | -31 | -417 |
| on goodwill | -27 | -1 | -13 | -47 | 0 | -17 | -62 | -41 | -88 | -120 |
| on other | 0 | -3 | -45 | -6 | -2 | -33 | -183 | -35 | -54 | -253 |
| Share in results of associated companies | -2 | -9 | -5 | -46 | 1 | 0 | -23 | -35 | -63 | -58 |
| Result before tax | 581 | 153 | 683 | 806 | 1 170 | 416 | -1 292 | 492 | 2 224 | 786 |
| Income tax expense | -164 | 304 | -124 | -97 | -334 | -76 | 165 | -75 | -82 | -320 |
| Net post-tax result from discontinued operations | 31 | -302 | -7 | 24 | 0 | 0 | -445 | 26 | -254 | -419 |
| Result after tax | 448 | 155 | 553 | 733 | 835 | 340 | -1 571 | 443 | 1 888 | 47 |
| attributable to minority interests | 6 | 6 | 8 | 8 | 14 | 6 | 8 | 6 | 28 | 34 |
| attributable to equity holders of the parent |
442 | 149 | 545 | 724 | 821 | 333 | -1 579 | 437 | 1 860 | 13 |
| Belgium | 283 | 131 | 321 | 453 | 385 | 158 | -348 | 226 | 1 187 | 421 |
| Central & Eastern Europe* | 146 | 173 | 113 | 178 | 141 | 145 | -91 | 94 | 609 | 289 |
| Merchant Banking | 64 | 73 | 173 | -138 | 203 | 69 | -255 | -225 | 172 | -208 |
| Group Centre* | -50 | -228 | -61 | 231 | 92 | -39 | -885 | 342 | -107 | -489 |
| Earnings per share, basic (EUR) | 0.86 | 0.00 | 1.17 | 1.69 | 1.98 | 0.54 | -5.08 | 0.63 | 3.72 | -1.93 |
| Earnings per share, diluted (EUR) | 0.86 | 0.00 | 1.17 | 1.69 | 1.98 | 0.54 | -5.08 | 0.63 | 3.72 | -1.93 |
* The changes in the strategic plan announced in mid-2011 are reflected in the figures for these business unit; all reference figures have been adjusted retroactively.
| Highlights, consolidated balance sheet and ratios, KBC Group (in millions of EUR or %) |
31-03- 2010 |
30-06- 2010 |
30-09- 2010 |
31-12- 2010 |
31-03- 2011 |
30-06- 2011 |
30-09- 2011 |
31-12- 2011 |
|---|---|---|---|---|---|---|---|---|
| Total assets | 340 128 | 350 232 | 328 590 | 320 823 | 322 493 | 312 899 | 305 109 | 285 382 |
| Loans and advances to customers* | 153 640 | 157 024 | 149 982 | 150 666 | 147 625 | 143 182 | 143 451 | 138 284 |
| Securities (equity and debt instruments)* | 101 984 | 95 910 | 96 876 | 89 395 | 88 839 | 85 144 | 74 062 | 65 036 |
| Deposits from customers and debt certificates* | 203 367 | 205 108 | 198 825 | 197 870 | 192 412 | 188 116 | 184 453 | 165 226 |
| Technical provisions, before insurance* | 23 222 | 22 384 | 22 843 | 23 255 | 23 870 | 24 084 | 21 064 | 19 914 |
| Liabilities under investment contracts, insurance* | 7 908 | 6 496 | 6 488 | 6 693 | 6 568 | 6 638 | 6 787 | 7 014 |
| Parent shareholders' equity | 10 677 | 10 259 | 11 245 | 11 147 | 11 011 | 11 500 | 9 834 | 9 756 |
| Non-voting core-capital securities | 7 000 | 7 000 | 7 000 | 7 000 | 7 000 | 7 000 | 7 000 | 6 500 |
| KBC Group ratios (based on underlying results, year-to-date) | ||||||||
| Return on equity | 11% | 5% | ||||||
| Cost/income ratio, banking | 56% | 60% | ||||||
| Combined ratio, non-life insurance | 100% | 92% | ||||||
| KBC Group solvency | ||||||||
| Tier-1 ratio | 12.6% | 12.3% | ||||||
| Core tier-1 ratio | 10.9% | 10.6% |
* Note: in accordance with IFRS 5, the assets and liabilities of a number of divestments were moved to 'Non-current assets held for sale and assets associated with disposal groups' and 'Liabilities associated with disposal groups', which slightly distorts the comparison between periods.
Over and above the figures according to IFRS, KBC provides a number of 'underlying' figures aimed at providing more insight into the business trends. The differences with the IFRS figures relate to the exclusion of exceptional or non-operating items and a different accounting treatment of certain hedging results and capital-market income. In view of their nature and materiality, it is important to adjust the results for these factors to understand the profit trend fully. A full explanation of the differences between IFRS and underlying figures is provided in the 'Consolidated financial statements' section of the quarterly report, under 'Notes on segment reporting'. A reconciliation table for the net result is provided below.
| Consolidated income statement, KBC Group, underlying (in millions of EUR) |
1Q 2010 |
2Q 2010 |
3Q 2010 |
4Q 2010 |
1Q 2011 |
2Q 2011 |
3Q 2011 |
4Q 2011 |
Cumul. FY2010 |
Cumul FY2011 |
|---|---|---|---|---|---|---|---|---|---|---|
| Net interest income | 1 344 | 1 394 | 1 406 | 1 459 | 1 374 | 1 390 | 1 342 | 1 298 | 5 603 | 5 404 |
| Earned premiums, insurance (before reinsurance) | 1 249 | 1 146 | 1 075 | 1 151 | 1 141 | 975 | 972 | 1 033 | 4 621 | 4 122 |
| Technical charges, insurance (before reinsurance) | -1 168 | -1 129 | -962 | -1 022 | -1 016 | -843 | -817 | -880 | -4 281 | -3 556 |
| Ceded reinsurance result | -9 | 50 | -23 | -26 | -17 | -8 | -18 | -1 | -9 | -44 |
| Dividend income | 8 | 36 | 12 | 18 | 8 | 37 | 14 | 15 | 73 | 74 |
| Net result from financial instruments at fair value through profit or loss |
320 | 147 | 264 | 124 | 259 | 102 | 10 | 138 | 855 | 509 |
| Net realised result from available-for-sale assets | 24 | 41 | 6 | 28 | 53 | 42 | 11 | 85 | 98 | 191 |
| Net fee and commission income | 429 | 454 | 367 | 417 | 399 | 394 | 367 | 374 | 1 666 | 1 535 |
| Other net income | 85 | 68 | 62 | -96 | 73 | 72 | -210 | 12 | 118 | -52 |
| Total income | 2 282 | 2 205 | 2 206 | 2 051 | 2 274 | 2 161 | 1 673 | 2 075 | 8 744 | 8 182 |
| Operating expenses | -1 158 | -1 150 | -1 214 | -1 311 | -1 227 | -1 155 | -1 172 | -1 133 | -4 832 | -4 686 |
| Impairment | -356 | -298 | -361 | -510 | - 105 | -333 | -740 | -730 | -1 525 | -1 909 |
| on loans and receivables | -355 | -278 | -356 | -492 | -97 | -164 | -475 | -599 | -1 481 | -1 335 |
| on available-for-sale assets | -1 | -17 | -5 | -10 | -6 | -135 | -228 | -85 | -34 | -453 |
| on goodwill | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| on other | 0 | -3 | 0 | -7 | -2 | -35 | -38 | -46 | -10 | -121 |
| Share in results of associated companies | -1 | -9 | -5 | -46 | 1 | 0 | -23 | -35 | -61 | -57 |
| Result before tax | 767 | 749 | 626 | 184 | 943 | 673 | -262 | 177 | 2 326 | 1 530 |
| Income tax expense | -218 | -189 | -173 | -7 | - 271 | -138 | 22 | -9 | -587 | -397 |
| Result after tax | 549 | 559 | 453 | 177 | 671 | 534 | -240 | 167 | 1 739 | 1 133 |
| attributable to minority interests | 6 | 6 | 8 | 9 | 14 | 6 | 8 | 7 | 29 | 35 |
| attributable to equity holders of the parent | 543 | 554 | 445 | 168 | 658 | 528 | -248 | 161 | 1 710 | 1 098 |
| Belgium | 279 | 298 | 220 | 255 | 280 | 238 | 32 | 251 | 1 051 | 802 |
| Central & Eastern Europe* | 156 | 171 | 84 | 158 | 123 | 146 | -40 | 98 | 570 | 327 |
| Merchant Banking | 85 | 121 | 156 | -228 | 177 | 63 | -196 | -153 | 133 | -110 |
| Group Centre* | 24 | -36 | -15 | -16 | 77 | 81 | -44 | -35 | -44 | 79 |
| Earnings per share, basic (EUR) | 1.16 | 1.19 | 0.87 | 0.06 | 1.50 | 1.11 | -1.17 | -0.19 | 3.28 | 1.26 |
| Earnings per share, diluted (EUR) | 1.16 | 1.19 | 0.87 | 0.06 | 1.50 | 1.11 | -1.17 | -0.19 | 3.28 | 1.26 |
* The changes in the strategic plan announced in mid-2011 are reflected in the figures for these business unit; all reference figures have been adjusted retroactively.
| Reconciliation between underlying result and result according to IFRS KBC Group (in millions of EUR) |
1Q 2010 |
2Q 2010 |
3Q 2010 |
4Q 2010 |
1Q 2011 |
2Q 2011 |
3Q 2011 |
4Q 2011 |
Cumul. FY2010 |
Cumul FY2011 |
|---|---|---|---|---|---|---|---|---|---|---|
| Result after tax, attributable to equity holders of the parent, UNDERLYING |
543 | 554 | 445 | 168 | 658 | 528 | -248 | 161 | 1 710 | 1 098 |
| + MTM of derivatives for ALM hedging | -57 | -179 | 16 | 41 | 96 | -77 | -245 | -46 | -179 | -273 |
| + gains/losses on CDOs | 176 | 326 | 221 | 304 | 124 | -86 | -618 | 164 | 1 027 | -416 |
| + MTM of CDO guarantee and commitment fee |
-33 | -18 | -23 | 6 | -10 | -22 | -10 | -10 | -68 | -52 |
| + impairment on goodwill (and associated companies) |
-27 | -1 | -43 | -47 | 0 | -17 | -57 | -41 | -118 | -115 |
| + result on legacy structured derivative business (KBC FP) |
-126 | -210 | 6 | -42 | 14 | 43 | 5 | -12 | -372 | 50 |
| + MTM of own debt issued | -2 | 33 | -34 | 41 | -16 | -25 | 185 | 215 | 39 | 359 |
| + Results on divestments | 0 | -338 | -44 | 206 | -45 | -12 | -591 | 8 | -176 | -640 |
| + other | -32 | -18 | 2 | 46 | 0 | 0 | 0 | 0 | -4 | 0 |
| Result after tax, attributable to equity holders of the parent: IFRS |
442 | 149 | 545 | 724 | 821 | 333 | -1 579 | 437 | 1 860 | 13 |
| 2011 Annual Report available as of | 3 April 2012 |
|---|---|
| 2011 Risk Report available as of | 3 April 2012 |
| Annual General Meeting | 3 May 2012 |
| Ex-dividend date | 9 May 2012 |
| Payment date | 14 May 2012 |
| KBC Group – Publication of 1Q 2012 results | 10 May 2012 |
| KBC Group – Publication of 2Q 2012 results | 7 August 2012 |
| KBC Group – Publication of 3Q 2012 results | 8 November 2012 |
| KBC Group – Publication of 4Q 2012 results | 14 February 2013 |
An extended version of the financial calendar, including analyst and investor meetings, is available at www.kbc.com/ir/calendar.
Wim Allegaert, General Manager, Investor Relations, KBC Group Tel 32 2 429 40 51 [email protected]
Viviane Huybrecht, General Manager, Group Communication/Spokesperson, KBC Group Tel 32 2 429 85 45 [email protected]
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