Investor Presentation • Feb 11, 2025
Investor Presentation
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"In the fourth quarter, we made important progress toward our ambition of becoming the market leader in the Nordics, with ongoing establishment in Norway and Finland. Total payment volume increased by 16% to SEK 4.2 billion, and we expect newly signed agreements and recently onboarded merchants to drive volume growth of 35% compared to 2024. The number of merchants grew by over 200% to 227 (75) in the quarter, driven by our strategic focus on the SME segment. The positive progress during the quarter reflects our strategic focus on product development, new partnerships and expansion, positioning Qliro for accelerated and scalable growth. "
Extract from Christoffer Rutgersson's CEO comments

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| In the fourth quarter 2024 | After the end of the period | ||||
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| Strengthened financial position |
• The Extraordinary General Meeting approved a directed new share issue of SEK 50 million to support the company's growth and geo graphical expansion. |
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| • Issue of primary capital instrument (Additional Tier 1) of SEK 55 million with perpetual maturi ty and first call date on October 22, 2029. The bonds are traded on the corporate bonds list on Nasdaq Stockholm. |
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| Product launches | • Launch of Qliro Instore – a service enabling merchants to accept payments with Qliro Pay Later and other payment methods in physical stores via QR codes. |
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| • Launch of Loyalty Driver, a unique function that strengthens customer loyalty for the company's merchants through personalized offers directly in the after sales experience. |
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| • Launch of a new consumer app in Norway. The app provides consumers with a clear overview of completed purchases, the ability to pay invoices directly, and access to helpful reminder functions. |
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| Expansion & Growth | • Decision to accelerate Nordic expansion and establish a sales office in Finland. A Country Manager has been recruited, starting in January 2025. |
• New agreement with enterprise merchant and pet care group Pet Pawr Group AB, which operates the online stores Zoo, Tinybuddy, PetXL, and Dyrekassen. The |
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| • New agreement with enterprise merchant Cyberphoto, one of Scandinavia's largest and most established suppliers of photographic equipment. The agreement is expected to generate annual total payment volume of |
agreement is expected to generate annu al total payment volume of approximately SEK 600 million. Tinybuddy, PetXL and Dyrekassen are expected to go live with Qliro in Q1 2025, while Zoo is expected to go live in Q3 2025. |
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| approximately SEK 250 million. Cyberphoto is expected to go live in the first half of 2025. |
• Qliro appointed Carl Löfgren as new Chief Financial Officer. Carl has extensive experience in senior financial roles, most recently serving as Investment Manager at Investor AB. He takes up his position on March 3, 2025. |
4,161 SEK m, total payment volume3)
1)


1) Fourth quarter 2024 in comparison with fourth quarter 2023
2) Refers to unique consumers that have used Qliro's checkout through the company's merchants in the last 12 months
3) Total payment volume processed in Qliro's checkout, including VAT on direct payments and Qliro's payment products in the fourth quarter 2024.
In the fourth quarter, we made important progress toward our ambition of becoming the market leader in the Nordics, with ongoing establishment in Norway and Finland. Total payment volume increased by 16% to SEK 4.2 billion, and we expect newly signed agreements and recently onboarded merchants to drive volume growth of 35% compared to 2024. The number of merchants grew by over 200% to 227 (75) in the quarter, driven by our strategic focus on the SME segment. The positive progress during the quarter reflects our strategic focus on product development, new partnerships and expansion, positioning Qliro for accelerated and scalable growth.
Operating income from remaining operations, following the divestment of the Digital Banking Services business segment, increased by 3% to SEK 101.3 million (98.6). Adjusted operating profit from remaining operations was SEK -14.8 million (-4.8), impacted by increased growth initiatives, which led to a SEK 7.6 million cost increase compared to the previous year. Profit/loss for the period adjusted for items affecting comparability from remaining operations was SEK –11.4 million (-4.2). Credit losses as a proportion of total payment volume decreased by 0.17 percentage points to 0.74%.
By striving to deliver a world-class experience for merchants and their customer journey, we are laying the foundation for sustainable growth. The improvements implemented have enhanced our offering by increasing customer satisfaction, leading to increased loyalty and customers returning to the original merchant. Although these measures led to a short-term reduction of approximately 15% in income from reminder fees, we expect a positive long-term impact. Improved customer satisfaction, increased transparency, and fewer negative fees strengthen trust among both merchants and end consumers.
In the quarter, we also launched new credit models based on our new data platform in Snowflake. These models have enhanced the precision of credit decisions, enabling the optimization of credit losses without negatively affecting conversion rates. In the short term, this also impacted income, but over time, these measures are expected to reduce credit losses and improve profitability.
To provide a more accurate view of our earnings, cost structure, and return on capital, we have introduced four new KPIs: GP1, GM1 %, GP2 and GM2 %. Previously, we primarily used the Take Rate (operating income as a proportion of total payment volume), but this metric does not fully capture the impact of rapid volume growth. The reason is that it takes time for growing volumes to accumulate in the loan portfolio (lending to the public), which serves as the primary driver of income in our operations. As a result, the gradual growth of the loan portfolio
is not immediately reflected in the Take Rate and therefore does not fully capture our underlying progress.
GP1 consists of operating income less credit losses, while GP2 also accounts for variable operating expenses, providing a comprehensive view of the contribution margin before fixed costs. When divided by the average loanbook, these metrics are presented as GM1% and GM2%. During the quarter, these KPIs were 15.3% and 13.3%, respectively. These KPIs enhance comparability and offer valuable insights into the high return on capital in payments relative to other financial services. We are confident that these measures enhance understanding of our profitability and returns during this period of rapid growth.
During and after the quarter, we achieved several commercial successes that further strengthen our growth trajectory. We have onboarded a significant number of new merchants, primarily SMEs, driving record volumes in the segment. In November, we signed an agreement with Cyberphoto, one of Scandinavia's leading suppliers of photographic equipment. The agreement is expected to generate annual total payment volumes of approximately SEK 250 million and the merchant is set to go live in the first half of 2025.
After the end of the quarter, we were pleased to sign an agreement with an e-merchant with an annual total payment volume of SEK 600 million. Today, I am proud to announce that Pet Pawr Group AB, one of the Nordics' largest pet care operators, has chosen to upgrade its payment solution to Qliro. The merchant operates the online stores Zoo, Tinybuddy, PetXL, and Dyrekassen. The majority of volumes is expected to go live in Q3 2025.
These successes stem from our accelerating growth strategy, which focuses on increasing total payment volumes and leveraging the scalability of our business model. A 100% increase in volume is expected to result in only a 30% rise in fixed costs, once the initial establishment costs in Norway and Finland are covered, which are necessary to maintain our growth rate. This example, coupled with the high level of GM2%, clearly demonstrates our operational leverage and the rationale behind our growth strategy to drive strong long-term profitability.
A strengthened product and development organization enables us to deliver new services faster and more efficiently than ever before, supporting our growth strategy. Throughout the year, we have launched several new solutions that modernize our offering and position Qliro as a leading player in Composable Payments. With innovations such as Qliro Checkout 0.0, setting a new standard for conversion, the comprehensive Unified Payments solution—offering more payment methods than any other Nordic provider—including the new currency exchange service Composable Payouts, the in-store solution Qliro Instore, the loyalty tool Qliro Loyalty Driver, and an enhanced consumer app, we equip our merchants with tools that drive conversion, profitability, and customer loyalty.
At the same time, we can report that our enhanced checkout continued to deliver top performance during the peak e-commerce season. For the full year 2024, we maintained an uptime of over 99.99%, a critical factor for the enterprise segment. Additionally, A/B testing against competing solutions showed a higher conversion rate for Qliro Checkout 0.0, further strengthening our position as a leading payment partner.
A key part of our strategy and commitment is to always respect and enhance the merchant's customer journey. Unlike some competitors that sell products or services directly to consumers, our focus is on delivering a world-class customer experience that guides consumers back to the original merchant. The launch of "Qliro Loyalty Driver" was a key step in this strategy, enabling our merchants to engage their customers through personalized campaigns in Qliro's app and online when settling invoices.
The launch in Norway is proceeding according to plan and is making positive progress. The team is now complete, and with nearly 20 new agreements signed during the quarter and a growing pipeline, progress looks promising. At the same time, we are preparing for our expansion into Finland. A country manager with relevant experience from one of our closest competitors has taken up his position, and we expect the full Finnish team to be in place by early Q2, ready to support local merchants in upgrading to Qliro's solutions and enhancing the consumer experience.
2024 was a year of intensive efforts to accelerate the growth of our merchant base. An increase of approximately 200% merchants has provided us with valuable insights into scaling up operations more efficiently. By reducing friction and bottlenecks in internal processes – through organizational improvements, automation, and an enhanced digital merchant experience – we have strengthened our delivery capacity, improved scalability, and enhanced the merchant experience and operational speed ahead of 2025.
After the end of the quarter, we were pleased to welcome Carl Löfgren as our new CFO. Carl has extensive experience from the financial sector, most recently serving as Investment Manager at Investor AB where he had responsibility for investments in the financial sector. He also has ten years of experience as a management consultant and has served as a member of Nasdaq's Nordic Advisory Board for several years, bringing valuable strategic expertise. Carl will play a key role in driving Qliro's continued growth journey and will take up his position on March 3, 2025.
As we enter 2025, we have a growing merchant base, increased total payment volume, and a strong pipeline of new merchants recognizing the value of upgrading to Qliro. Looking ahead, our focus is on scaling up operations by leveraging growth initiatives in Sweden, Norway, and Finland while accelerating our onboarding process. In addition, we also aim to enhance the customer experience, streamline operational processes, and optimize credit decisions.
The expected payment volume increase of +35% from already signed deals compared to 2024 is estimated to drive revenue growth of +15-30% in the second half of 2025 with continued acceleration in 2026 as the business model gradually builds operating income and merchant are onboarded. This excludes both new potential merchant contracts and organic development within the existing portfolio.
In conclusion, I sincerely thank our merchants, partners, employees and shareholders for their dedication and support throughout the year. Together, we have made important strides and laid the foundation for an even stronger Qliro – and our growth journey is just beginning.

Stockholm, Sweden, February 11, 2025 Christoffer Rutgersson, CEO, Qliro
Qliro is a leading fintech company in the growth phase that delivers payment solutions for Enterprise and SME merchants and their customers, mainly in e-commerce. The offering includes a complete checkout with all relevant payment options for direct payments (Pay Now) and the proprietary payment methods invoicing and installments (Pay Later) in the Nordics. Qliro is a credit market company under the supervision of the Swedish Financial Supervisory Authority (FSA), with its registered office in Stockholm, Sweden. The company's shares are listed on Nasdaq Stockholm under the ticker "Qliro".
The following represents a simplified illustration of Qliro's business model, designed to drive long-term and sustainable value growth. Qliro targets both Enterprise and SME merchants, where the decision-making process ahead of upgrading to Qliro is significantly shorter for SME merchants compared to Enterprise merchants. Agreement terms typically range from 24–36 months for Enterprise and 12–36 months for SMEs. After an agreement has been signed, it can take up to 12 months before the merchant has fully integrated Qliro's solution, especially for Enterprise merchants with complex operations encompassing several websites and markets. This is due to the technical onboarding process and individual merchant considerations, such as opting for a gradual rollout, waiting until after peak season, or coordinating the upgrade with a larger IT project, such as a change of e-commerce platform.
When a merchant has completed the onboarding process, income is generated immediately through Pay Now transactions, while Pay Later volumes accumulate over time in a loan portfolio (lending to the public). This generates stable revenue streams from interest income and fees levied on installments. Income from new merchant agreements is realized gradually, with approximately 50-60% of potential income recognized in the first year, reaching full effect within three years (corresponding to the longest installment period of 36 months). This growth in total payment volumes is highly likely to generate increased income in the coming 3-year period.
New merchant agreements are also associated with initial costs, such as provisions for future credit losses, which can lead to a slight delay in income. Qliro's operational platform
has a high share of fixed costs, enhancing its scalability. For example, a 100% increase in volume results in a proportional rise in risk-adjusted operating income over time. Meanwhile, operating expenses only need to rise by approximately 30%, leading to a significant positive impact on profit.
Qliro focuses on delivering next-generation payment solutions under the concept 'Composable Payments for Growth' to meet the modern e-merchant's demand for flexible, modular, and high-performance solutions Over the past 2–3 years, the company has observed a clear shift, with e-merchants increasingly seeking comprehensive solutions that boost conversion, enhance customer loyalty, and maximize customer lifetime value. Qliro's solution gives merchants full control over the customer experience throughout the payment flow, including the after-sales experience, while seamlessly integrating with other solutions in modern e-merchants' tech stacks. By providing a high-performance, modular payment solution that directs consumers back to the original merchant, Qliro meets the needs of modern e-merchants and sets the standard for the future of payment solutions.
The Nordic and European e-commerce market still comprises a relatively limited proportion of the total retail market, although the share has grown steadily. This means that the growth rate in e-commerce remains significantly higher than for
physical stores. Qliro has a market share of <5%, which means that the addressable market offers positive potential for strong and long-term growth.
According to the Swedish Trade Federation's e-commerce indicator, e-commerce grew by 12% in the fourth quarter. November saw a significant increase of 25% compared to the previous year, driving a substantial share of the quarter's profit. Black Friday and other November campaigns are becoming increasingly important, as more consumers opt to complete their Christmas shopping early.

In 2024, Qliro strengthened its offering through several new product launches, including its next-generation checkout, Qliro Checkout 0.0. Over the last quarter, Qliro expanded its product offering with Qliro Instore, Composable Payouts and a new consumer app in Norway. All these initiatives align with Qliro's mission—to deliver a first-class experience for merchants and their customer journey.
As part of Qliro's strategy to enhance the customer experience, the company has launched a new consumer app in the Norwegian market. The app provides a clear, user-friendly overview of completed purchases and allows users to settle invoices directly within the app. Other features include automatic reminders and the ability to freeze invoices in case of returns. The app also includes an integrated support function, allowing users to receive quick assistance via chat. Since its launch in December, the app has been well received, with over 45,000 Norwegian consumers already registered for the new payment function. Over time, Qliro expects to achieve the same high level of customer penetration in Norway as in Sweden.
Composable Payouts is a new service within the Unified Payments offering that simplifies and streamlines e-merchants' payment processing. With features like smart currency management and flexible payments, the solution can be tailored to meet diverse business needs. The goal is to reduce administrative costs and support merchants in their international expansion.
Qliro Instore expands the functionality of Qliro's current checkout solution, adapted for physical stores. The service provides customers with the same flexible payment options as online, including the ability to pay later via invoice or in installments. By scanning a QR code in-store, customers can complete their transactions quickly and efficiently. This innovation enables seamless integration between physical and digital commerce, enhancing the customer experience and boosting conversion rates for merchants.
Qliro Loyalty Driver is a function that increases customer loyalty through an improved after-sales experience. Merchants can easily integrate offerings immediately after a purchase, directing customers back to the original merchant and increasing the likelihood of repeat purchases. By presenting personal offers at the payment stage, Qliro Loyalty Driver strengthens customer relationships and increases customer retention, which contributes to merchants' competitiveness and long-term loyalty.
Year-End Report January-December 2024 | Page 7

| SEK million unless otherwise stated | 2024 Oct-Dec |
2023 Oct-Dec |
% ∆ | 2024 Jan-Dec |
2023 Jan-Dec |
% ∆ | LTM |
|---|---|---|---|---|---|---|---|
| Number of merchants2) | 227 | 75 | 203% | 227 | 75 | 203% | 227 |
| Total payment volume2) | 4,161 | 3,575 | 16% | 12,850 | 11,868 | 8% | 12,850 |
| Total payment volume - agreed, not yet onboarded full year volume 2) |
– | – | – | – | – | – | 3,238 |
| 2024 | 2023 | 2024 | 2023 | ||||
|---|---|---|---|---|---|---|---|
| SEK million unless otherwise stated | Oct-Dec | Oct-Dec | % ∆ | Jan-Dec | Jan-Dec | % ∆ | LTM |
| Total operating income 1) 4) | 101.3 | 98.6 | 3% | 397.8 | 374.6 | 6% | 397.8 |
| Take-rate %, as a proportion of total payment volume 1) | 2.43% | 2.76% | -12% | 3.10% | 3.16% | -2% | 3.10% |
| Net credit losses4) | -30.9 | -32.1 | -4% | -106.4 | -92.6 | 15% | -106.4 |
| Credit losses, %, as a proportion of total payment volume1) | 0.74% | 0.90% | 17% | 0.83% | 0.78% | 6% | 0.83% |
| Credit losses, %, as a proportion of Pay Later volume1) | 1.84% | 1.81% | 2% | 1.92% | 1.53% | 25% | 1.92% |
| GP1 | 70.4 | 66.6 | 6% | 291,4 | 282.0 | 3% | 291.4 |
| GM1 %, as a proportion of lending (annualized) | 15.3% | 15.1% | 1% | 15.5% | 15.5% | 0% | 15.5% |
| Variable operating expenses | -9.4 | -6.8 | 39% | -35,0 | -28.3 | 24% | -35.0 |
| GP2 | 60.9 | 59.8 | 2% | 256,4 | 253.7 | 1% | 256.4 |
| GM2 %, as a proportion of lending (annualized) | 13.3% | 13.6% | -2% | 13.6% | 13.9% | -2% | 13.6% |
| Fixed operating expenses | -75.8 | -64.6 | 17% | -282,9 | -275.9 | 3% | -282.9 |
| Total operating expenses 4) | -85.2 | -71.3 | 19% | -317.9 | -304.1 | 5% | -317.9 |
| Operating profit 1, 4) | -14.8 | -4.8 | 210% | -26.4 | -22.2 | 19% | -26.4 |
| Profit/loss for the period | -11.4 | -4.2 | 173% | -22.1 | -19.3 | 14% | -22.1 |
| Earnings per share | -0.56 | -0.22 | 156% | -1.14 | -1.01 | 12% | -1.14 |
| 2024 | 2023 | 2024 | 2023 | |||
|---|---|---|---|---|---|---|
| Oct-Dec | Oct-Dec | % ∆ | Jan-Dec | Jan-Dec | % ∆ | LTM |
| 1,930 | 1,839 | 5% | 1,930 | 1,839 | 5% | 1,930 |
| 2,723 | 2,951 | -8% | 2,723 | 2,951 | -8% | 2,723 |
| 2024 | 2023 | 2024 | 2023 | ||||
|---|---|---|---|---|---|---|---|
| SEK million unless otherwise stated | Oct-Dec | Oct-Dec | % ∆ | Jan-Dec | Jan-Dec | % ∆ | LTM |
| Number of merchants2) | 227 | 75 | 203% | 227 | 75 | 203% | 227 |
| Total payment volume2) | 4,161 | 3,575 | 16% | 12,850 | 11,868 | 8% | 12,850 |
| of which Pay Now volume 2) | 2,479 | 1,803 | 37% | 7,316 | 5,831 | 25% | 7,316 |
| of which Pay Later volume 2) | 1,682 | 1,772 | -5% | 5,534 | 6,037 | -8% | 5,534 |
| BNPL volume2) | 726 | 749 | -3% | 2,433 | 2,436 | 0% | 2,433 |
| Invoice volume2) | 956 | 1,023 | -7% | 3,099 | 3,601 | -14% | 3,099 |
| Take-rate % 1) | 2.43% | 2.76% | -12% | 3.10% | 3.16% | -2% | 3.10% |
| Average order value, SEK 2) | 832 | 788 | 6% | 826 | 808 | 2% | 826 |
| Average order value, Pay Now 2) | 724 | 665 | 9% | 712 | 679 | 5% | 710 |
| Average order value, Pay Later 2) | 1,068 | 969 | 10% | 1,047 | 988 | 6% | 1,047 |
| Credit losses, %, as a proportion of Pay Later volume1) | 1.84% | 1.81% | 2% | 1.92% | 1.53% | 25% | 1.92% |
| Average number of employees2) | 222 | 202 | 10% | 215 | 183 | 18% | 215 |
1) Alternative performance measures that management and analysts use to evaluate the company's development, which are not specified or defined in IFRS or other applicable regulations. For definition and reconciliation tables see pages 26-29.
2) Operating performance measures. For definitions see page 27.
3) When preparing the Annual Report, it was noted that volumes of lending to the public had been incorrectly allocated between two segments since Q2 2023. This related to a total amount of SEK 13.5 million. As the change only represents an adjustment between segments, the amount has been adjusted in the Annual Report but no correction has been made to previously published quarterly reports as the difference is not material and only affects KPIs in the segments marginally.
At the end of the fourth quarter, the number of e-merchants on Qliro's platform was 227 (75), an increase of 203% year-onyear. Total payment volume increased to SEK 4.2 billion, and increase corresponding to 16% year-on-year. Of total payment volume, approximately 45% was processed in Unified Payments. The loan portfolio from remaining operations increased by 5% to SEK 1,930 million (1,839) in the quarter.
In order to finance the company's growth and geographical expansion, Qliro strengthened the company's financial position by issuing a primary capital instrument (Additional Tier 1) of SEK 55 million in the quarter, after having redeemed all outstanding supplementary capital instruments (T2) prematurely. The bonds are traded on the corporate bonds list on Nasdaq Stockholm. In Q3 2024, Qliro also completed a directed new issue of SEK 50 million to existing and new investors.
Total operating income increased by 3% to SEK 101.3 million (98.6). The increase was driven by growing interest in Qliro's payment products and increased lending to the public.
Net interest income decreased by 2% to SEK 51.8 million (52.8), influenced by changes in the base rate which reduced interest income from merchants, while interest expenses did not adjust at the same pace. The effect is expected to recede once the base rate stabilizes.
Net commission income increased by 11% to SEK 50.1 million (45.1), driven primarily by growing demand for the comprehensive Unified Payments offering and higher administration fees. However, this was partly offset by a 15% reduction in reminder fees due to product improvements. An improved consumer experience and credit checks are expected to increase Qliro's competitiveness and reduce credit losses over time.
Net gains and losses on financial transactions amounted to SEK -0.8 million (0.2).
Adjusted operating expenses amounted to SEK -85.2 million (-71.3) as a result of intensified growth initiatives and ongoing geographical expansion, which generated increased costs of SEK 7.6 million compared to the previous year. Unadjusted operating expenses amounted to SEK -86.5 million (-71.3).
Adjusted general administrative expenses, primarily consisting of personnel, consultancy, and IT costs, increased to SEK –59.5 million (–51.2). The increase was mainly due to expanded growth initiatives and provision adjustments that had a positive impact in the previous year. Unadjusted general administrative expenses amounted to SEK -60.7 million (-51.1).
Other operating expenses increased to SEK –6.6 million (–2.0), primarily due to increased marketing costs and provision adjustments that had a positive impact in the previous year.
Depreciation, amortization and impairment increased by 5% to SEK -19.1 million (-18.2) and primarily related to amortization of previously capitalized development expenses for e-merchant payment solutions, as well as consumer products, website and app solutions where the increase mainly was due to investments in product development in recent years.
Net credit losses amounted to SEK -30.9 million (-32.1). As a proportion of total payment volume, credit losses amounted to 0.7% (0.9), and as a proportion of Pay Later volumes credit losses were 1.8% (1.8). The reduction in credit losses was primarily driven by the divestment of assets in Q4 2023, which resulted in a change in provisions during that quarter. We continue to note a changed customer and product mix, increased lending to the public in products with a longer duration, and changes in the reminder chain that have a short-term negative impact on provisions, but which are expected to have a positive effect in future.
Adjusted operating profit from remaining operations amounted to SEK -14.8 million (-4.8) driven by intensified growth initiatives and ongoing geographical expansion, Operating profit totaled SEK -16.1 million (-4.8). Profit/loss for the period from remaining operations was SEK –11.4 million (-4.2). Profit/loss for the period amounted to SEK -21.6 million (1.5).
Number of merchants


Lending to the public, SEK billion

Year-End Report January-December 2024 | Page 9
Total operating income increased by 6% to SEK 397.8 million (374.6). The increase was driven by increased interest in Qliro's payment products.
Net interest income increased by 1% to SEK 200.6 million (198.5), but was negatively impacted by interest expenses not decreasing at the same pace as interest income in a declining interest rate environment. The effect is expected to recede once the base rate stabilizes.
Net commission income increased by 12% to SEK 197.5 million (176.3), primarily driven by growing interest in the complete offering Unified Payments, as well as by higher administration fees, although these were to some extent offset by lower reminder fees due to product improvements.
Net gains and losses on financial transactions amounted to SEK -1.7 million (–1.3).
Adjusted operating expenses amounted to SEK –317.9 million (–304,1) as a result of intensified growth initiatives and ongoing geographical expansion and inflation, offset by continued rationalizations and cost control. Unadjusted operating expenses amounted to SEK -324.7 million (-306.4).
Adjusted general administrative expenses, primarily comprising personnel costs and consultancy and IT expenses, increased to -225.6 million (–218.6), mainly due increased license and bank costs. Unadjusted general administrative expenses amounted to SEK -232.4 million (-220.8).
Other operating expenses increased to SEK –24.2 million
(–17.8), mainly as a result of higher variable operating costs in line with business growth and increased marketing expenses.
Depreciation, amortization and impairment amounted to SEK -68.1 million (-67.8) and primarily related to amortization of previously capitalized development expenses for e-merchant payment solutions, as well as consumer products, website and app solutions.
Net credit losses amounted to SEK -106.4 million (-92.6). As a proportion of total payment volume, credit losses amounted to 0.8% (0.8), and as a proportion of Pay Later volumes credit losses were 1.9% (1.5). The increased credit losses in the period were due to a changed customer and product mix, increased lending to the public in products with a longer duration and changes in the reminder chain that had a short-term negative impact on provisions, but are expected to have a positive effect in future.
Adjusted operating profit for remaining operations amounted to SEK -26.4 million (-22.2) as a result of increased income in combination with intensified growth initiatives and ongoing geographical expansion, continued rationalizations and cost control, and items affecting comparability. Operating profit totaled SEK -33.3 million (-24.4).
Profit/loss for the period from remaining operations was SEK –22.1 million (-19.3). Profit/loss for the period amounted to SEK -21.9 million (4.1).
Year-End Report January-December 2024 | Page 10
SETTING THE NEW STANDARD FOR CONVERSION QLIRO CHECKOUT 0.0
Qliro AB's own funds (see Note 9 Capital adequacy) decreased to SEK 412 million (480). The risk exposure amount decreased to SEK 2,058 million (2,446) as a result of the divestment of the private loans portfolio. Qliro's total capital ratio was 20 percent (19.6), compared with the regulatory requirement of 13.7 percent, and the Common Equity Tier 1 capital ratio was 17.4 percent (15.5), compared with the regulatory requirement of 9.6 percent. The leverage ratio was 13.2 percent.
In addition to equity, lending to the public was funded by SEK 2,723 million (2,951) in deposits from the public (savings accounts) in Sweden and Germany. Deposits from the public are a flexible and functional form of funding given Qliro's lending, which largely comprises small loans of short duration. Qliro offers savings accounts to consumers in Sweden and a deposit offering in EUR in Germany in partnership with the open banking platform Raisin. At the end of the quarter, deposits in Sweden amounted to SEK 1,794 million (2,481) and deposits in Germany to SEK 929 million (470).
Qliro has solid liquidity, and as of December 31, 2024 Qliro's cash and cash equivalents totaled SEK 1,050 million (714). The liquidity portfolio is invested with Nordic banks and other liquid investments such as Swedish municipal bonds and secured bonds with a minimum rating of AAA. The Liquidity Coverage Ratio (LCR) as of December 31, 2024 was 583%, compared with the legal requirement of 100% and the net stable funding ratio (NSFR) was 132%.
| % unless otherwise stated | 2024 | 2023 |
|---|---|---|
| CET 1 capital ratio, %1) | 17.4 | 15.5 |
| Total capital Ratio, %1) | 20.0 | 19.6 |
| Liquidity coverage ratio (LCR), % 1) | 582.6 | 508.5 |
| NSFR ratio (NSFR), % | 132.2 | 125.8 |
| Deposit duration (average) days | 96 | 101 |
1) Other key performance measures. For definitions see page 28.

The Board of Directors proposes that the Annual General Meeting 2025 resolve not to pay a dividend for the financial year 2024.
The average number of employees was 222 (202) in the fourth quarter 2024. The increase was mainly due to recruitment of former consultants and investments in the company's sales organization.
Qliro's Pay Later volumes have historically fluctuated between quarters. For example, Qliro has experienced higher volumes in the fourth quarter due to Black Friday and Christmas shopping through Qliro's merchants' web stores. Conversely, volumes are normally lower in the first and third quarter compared to the fourth quarter. The seasonally strong volumes in the fourth quarter usually result in increased income at the beginning of the year when invoices, to some extent, are converted to flexible installments and BNPL campaigns, to some extent, are converted to interest-bearing credits.
Source: Monitor by Modular Finance. Compiled and processed data from Euroclear, Morningstar and the Swedish FSA, among others.
The company's registered share capital as of December 31, 2024 was SEK 59,623,740 distributed over 21,294,193 shares with a quotient value of SEK 2.5 per share.
The share price as of December 31, 2024 was SEK 22.4.
Transactions with related parties are of the same character as described in the Annual Report for 2023, which was published on April 19, 2024.
Qliro's operations entail daily risks that are measured, controlled and, when necessary, mitigated to protect the company's capital and reputation. The most prominent risks are credit risk, business risk/strategic risk, operational risk, currency risk, interest rate risk and liquidity risk. Qliro's annual report for 2023, published on April 19, 2024, and Qliro's prospectus, dated September 28, 2020, which was released prior to the listing of Qliro's shares for trading on Nasdaq Stockholm, contain a detailed description of the company's risk exposures and risk management.
The last few years' challenging macroeconomic conditions in the form of higher interest rates, rising inflation and increased energy prices, could have a negative impact on consumer demand and consumers' ability to pay their debts. Qliro cannot currently see any discernible effect on the company's income or underlying credit losses.
| SEK million Note |
2024 Oct-Dec |
2023 Oct-Dec |
2024 Jan-Dec |
2023 Jan-Dec |
|---|---|---|---|---|
| Interest income | 75.7 | 73.9 | 289.4 | 267.0 |
| Interest expenses | -23.9 | -21.1 | -88.8 | -68.5 |
| Net interest income 2 |
51.8 | 52.8 | 200.6 | 198.5 |
| Commission income 3 |
55.0 | 46.6 | 209.7 | 183.7 |
| Commission expenses 3 |
-4.8 | -1.5 | -12.2 | -7.4 |
| Net commission income | 50.1 | 45.1 | 197.5 | 176.3 |
| Net profit/loss from financial transactions | -0.8 | 0.2 | -1.7 | -1.3 |
| Other operating income | 0.2 | 0.5 | 1.4 | 1.2 |
| Total operating income | 101.3 | 98.6 | 397.8 | 374.6 |
| General administrative expenses | -60.7 | -51.2 | -232.4 | -220.8 |
| Depreciation/amortization and impairment of property, plant and equipment and intangible assets |
-19.1 | -18.2 | -68.1 | -67.8 |
| Other operating expenses | -6.6 | -2.0 | -24.2 | -17.8 |
| Total expenses before credit losses | -86.5 | -71.3 | -324.7 | -306.4 |
| Profit/loss before credit losses | 14.8 | 27.3 | 73.1 | 68.2 |
| Net credit losses 4 |
-30.9 | -32.1 | -106.4 | -92.6 |
| Operating profit | -16.1 | -4.8 | -33.3 | -24.4 |
| Income tax expense | 3.7 | 0.6 | 5.8 | 3.3 |
| Profit/loss from remaining operations | -12.5 | -4.2 | -27.5 | -21.1 |
| Profit/loss from divested operations, after tax 5 |
-9.2 | 5.7 | 5.6 | 25.2 |
| Profit/loss for the period | -21.6 | 1.5 | -21.9 | 4.1 |
| Earnings per share - total operations | -1.06 | 0.08 | -1.13 | 0.22 |
| Earnings per share - remaining operations | -0.61 | -0.22 | -1.42 | -1.11 |
| Average number of shares before dilution, thousands | 20,385 | 19,073 | 19,426 | 19,073 |
1) The previous year's figures have been restated to reflect discontinued operations, see Note 1.
| SEK million | 2024 Oct-Dec |
2023 Oct-Dec |
2024 Jan-Dec |
2023 Jan-Dec |
|---|---|---|---|---|
| Profit/loss for the period | -21.6 | 1.5 | -21.9 | 4.1 |
| Other comprehensive income | ||||
| Items that can be reversed to the income statement | ||||
| Financial assets recognized at fair value through other comprehensive income (net of tax) |
-0.4 | 0.1 | -1.1 | -0.1 |
| Other comprehensive income for the period | -0.4 | 0.1 | -1.1 | -0.1 |
| Comprehensive income for the period1) | -22.0 | 1.7 | -23.1 | 4.0 |
| Of which attributable to: | ||||
| Parent Company shareholders | -23.7 | 1.7 | -24.8 | 4.0 |
| Holding of primary capital instrument | 1.7 | – | 1.7 | – |
| SEK million Note |
12/31/2024 | 12/31/2023 | |
|---|---|---|---|
| Assets | |||
| Lending to credit institutions | 403.0 | 101.0 | |
| Lending to the public | 6 | 1,929.9 | 2,612.5 |
| Bonds and other fixed-income securities | 651.1 | 616.1 | |
| Intangible assets | 259.5 | 198.7 | |
| Property, plant and equipment | 14.7 | 16.8 | |
| Deferred tax assets | 60.1 | 56.0 | |
| Other assets | 82.8 | 61.7 | |
| Derivatives | 2.1 | – | |
| Prepaid expenses and accrued income | 26.9 | 32.1 | |
| Assets held for sale | 5 | 24.5 | – |
| Total assets | 3,454.4 | 3,694.9 | |
| Liabilities and Equity | |||
| Liabilities | |||
| Deposits and borrowing from the public | 7 | 2,723.3 | 2,950.9 |
| Other liabilities | 110.3 | 106.0 | |
| Derivatives | – | 0.4 | |
| Accrued expenses and deferred income | 58.6 | 57.4 | |
| Provisions | 5 | 2.9 | – |
| Subordinated liabilities | – | 100.0 | |
| Total liabilities | 2,895.2 | 3,214.7 | |
| Equity | |||
| Share capital | 59.6 | 53.4 | |
| Reserves | -5.1 | -4.0 | |
| Primary capital instrument | 54.3 | – | |
| Retained profit or loss | 472.3 | 426.7 | |
| Profit/loss for the year | -21.9 | 4.1 | |
| Total equity | 559.2 | 480.2 | |
| Total liabilities and equity | 3,454.4 | 3,694.9 |
| SEK million | Share capital |
Other contributed capital |
Translation reserve |
Fair value reserve |
Retained earnings including profit for the year |
Total | Primary capital |
instrument Total equity |
|---|---|---|---|---|---|---|---|---|
| Opening Equity Jan 1, 2024 | 53.4 | 2.5 | – | -4.0 | 428.2 | 480.2 | – | 480.2 |
| Profit/loss for the period | – | – | – | – | -23.7 | -23.7 | 1.7 | -21.9 |
| Other comprehensive income after tax |
– | – | – | -1.1 | – | -1.1 | – | -1.1 |
| Total comprehensive income for the year |
– | – | – | -1.1 | -23.7 | -24.8 | 1.7 | -23.0 |
| Issued primary capital | – | – | – | – | – | – | 52.5 | 52.5 |
| Change in primary capital instrument |
– | – | – | – | -0.1 | -0.1 | 0.1 | – |
| Total transactions recognized directly in equity |
||||||||
| New issue of shares | 6.2 | 43.1 | – | – | – | 49.4 | – | 49.4 |
| Issue of warrants | – | – | – | – | 0.7 | 0.7 | – | 0.7 |
| Share-based remuneration | – | – | – | – | -0.5 | -0.5 | – | -0.5 |
| Total transactions recognized directly in equity |
6.2 | 43.1 | – | – | 0.2 | 49.5 | – | 49.5 |
| Total Equity Dec 31, 2024 | 59.6 | 45.7 | – | -5.1 | 404.7 | 504.9 | 54.3 | 559.2 |
| SEK million | 2024 Oct-Dec |
2023 Oct-Dec |
2024 Jan-Dec |
2023 Jan-Dec |
|---|---|---|---|---|
| Operating activities | ||||
| Operating profit | -16.1 | -4.8 | -33.3 | -24.4 |
| Profit/loss from divested operations, after tax | -9.2 | 5.7 | 5.6 | 25.2 |
| Adjustments | 54.9 | 60.4 | 223.0 | 188.1 |
| Changes in the assets and liabilities of operating activities | -20.0 | -180.5 | 241.0 | -884.9 |
| Cash flow from operating activities | 9.7 | -119.2 | 436.3 | -696.0 |
| Investing activities | ||||
| Acquisition of property, plant and equipment | -0.3 | -0.7 | -1.6 | -1.8 |
| Acquisition of intangible assets | -31.9 | -25.6 | -130.1 | -94.9 |
| Cash flow from investing activities | -32.1 | -26.2 | -131.7 | -96.7 |
| Financing activities | ||||
| Amortization lease | -1.5 | -1.4 | -5.7 | -5.6 |
| Issue of warrants | 0.1 | – | 0.7 | – |
| Primary capital instrument | 52.5 | – | 52.5 | – |
| Subordinated liabilities | – | – | -100.0 | 2.5 |
| New issue of shares | 47.7 | – | 49.4 | – |
| Cash flow from financing activities | 98.8 | -1.3 | -3.2 | -3.1 |
| Cash flow for the period | 76.3 | -146.8 | 301.3 | -795.8 |
| Cash and cash equivalents at the beginning of the period | 326.1 | 250.1 | 101.0 | 900.6 |
| Exchange rate differences in cash and cash equivalents | 0.5 | -2.3 | 0.6 | -3.8 |
| Cash flow for the period | 76.3 | -146.8 | 301.3 | -795.8 |
| Cash and cash equivalents at the end of the period | 403.0 | 101.0 | 403.0 | 101.0 |
The cash flow analysis includes cash flow attributable to total operations, i.e. both remaining and divested operations. The divested operations comprise the lending operations.
Cash flow related to the divested operations January - December comprise cash flow from operating activities of SEK 759 million (143) and cash flow from investment activities of SEK -1.6 million (-2.3).
| SEK million Note |
2024 Oct-Dec |
2023 Oct-Dec |
2024 Jan-Dec |
2023 Jan-Dec |
|---|---|---|---|---|
| Interest income | 77.1 | 100.9 | 359.3 | 372.7 |
| Interest expenses | -24.7 | -30.3 | -117.4 | -100.4 |
| Net interest income | 52.4 | 70.6 | 241.8 | 272.4 |
| Commission income | 55.6 | 46.7 | 210.4 | 184.1 |
| Commission expenses | -4.8 | -1.5 | -12.2 | -7.4 |
| Net profit/loss from financial transactions | -0.9 | 0.2 | -1.8 | -1.4 |
| Other operating income | 0.2 | 0.4 | 1.4 | 1.1 |
| Profit/loss from divestment of operations | -0.3 | – | 12.5 | – |
| Total operating income | 102.3 | 116.4 | 452.1 | 448.8 |
| General administrative expenses | -63.2 | -54.2 | -251.7 | -231.8 |
| Depreciation/amortization and impairment of property, plant and equipment and intangible assets |
-17.7 | -18.8 | -66.3 | -68.4 |
| Other operating expenses | -7.4 | -2.1 | -25.5 | -19.3 |
| Total expenses before credit losses | -88.3 | -75.2 | -343.5 | -319.6 |
| Profit/loss before credit losses | 14.0 | 41.2 | 108.6 | 129.2 |
| Net credit losses | -41.7 | -39.4 | -134.4 | -121.7 |
| Operating profit | -27.7 | 1.8 | -25.8 | 7.5 |
| Income tax expense | 6.0 | -1.0 | 3.8 | -4.0 |
| Profit/loss for the period | -21.7 | 0.8 | -22.0 | 3.5 |
| SEK million | 2024 Oct-Dec |
2023 Oct-Dec |
2024 Jan-Dec |
2023 Jan-Dec |
|---|---|---|---|---|
| Profit/loss for the period | -21.7 | 0.8 | -22.0 | 3.5 |
| Other comprehensive income | ||||
| Items that can be reversed to the income statement | ||||
| Financial assets recognized at fair value through other comprehensive income (net of tax) |
-0.4 | -0.1 | -1.1 | -0.1 |
| Other comprehensive income for the period | -0.4 | -0.1 | -1.1 | -0.1 |
| Comprehensive income for the period | -22.1 | 0.7 | -23.1 | 3.4 |
| SEK million Note |
12/31/2024 | 12/31/2023 |
|---|---|---|
| Assets | ||
| Lending to credit institutions | 399.3 | 98.0 |
| Lending to the public | 1,954.3 | 2,612.5 |
| Bonds and other fixed-income securities | 651.1 | 616.1 |
| Shares and units | 0.1 | 0.1 |
| Intangible assets | 259.5 | 198.7 |
| Property, plant and equipment | 4.1 | 6.1 |
| Deferred tax assets | 60.3 | 56.2 |
| Other assets | 86.4 | 64.6 |
| Derivatives | 2.1 | – |
| Prepaid expenses and accrued income | 28.2 | 33.5 |
| Total assets | 3,445.3 | 3,685.8 |
| Liabilities and equity | ||
| Liabilities | ||
| Deposits and borrowing from the public | 2,723.3 | 2,950.9 |
| Other liabilities | 100.9 | 96.5 |
| Derivatives | – | 0.4 |
| Accrued expenses and deferred income | 58.6 | 57.4 |
| Provisions | 2.9 | – |
| Subordinated liabilities | – | 100.0 |
| Total liabilities | 2,885.8 | 3,205.3 |
| Equity | ||
| Restricted equity | ||
| Share capital | 59.6 | 53.4 |
| Reserve for development costs | 259.5 | 164.1 |
| Total restricted equity | 319.1 | 217.5 |
| Non-restricted equity | ||
| Reserves Share premium reserve |
-5.1 65.5 |
-4.0 21.7 |
| Primary capital instrument | 147.7 | – |
| Retained profit or loss Profit/loss for the year |
54.3 -22.0 |
241.8 3.5 |
| Total non-restricted equity | 240.4 | 263.1 |
| Total equity | 559.5 | 480.6 |
| Total liabilities and equity | 3,445.3 | 3,685.8 |
The Year-End Report for Qliro AB covers the period January 1 to December 31, 2024. Qliro's registered office is in Stockholm and the corporate ID no. is 556962-2441.
The Year-End Report has been prepared in accordance with IAS 34 Interim Financial Reporting. The consolidated accounts are prepared in accordance with the International Financial Reporting Standards (IFRS) and interpretive statements on these standards as approved for application within the EU. Supplementary information ensuing from the Annual Accounts Act for Credit Institutions and Securities Companies (1995:1559), as well as the Swedish Financial Supervisory Authority's regulations and general advice on annual accounts for credit institutions and securities companies (FFFS 2008:25), have been applied.
RFR 1 Complementary Accounting Rules for Groups and statements from The Swedish Corporate Reporting Board have also been applied in the Consolidated Accounts.
The Parent Company has prepared the interim report in accordance with ÅRKL and the Swedish Financial Supervisory Authority's regulations and general advice on annual reporting in credit institutions and securities companies (FFFS 2008:25). The Parent Company also applies RFR 2 Accounting for Legal Entities
and statements by the Swedish Financial Reporting Board. In accordance with the Swedish Financial Supervisory Authority's general advice, the Parent Company has applied international financial reporting standards as approved by the EU in the preparation of the financial statements.
Qliro's Year-End Report has been prepared in accordance with the accounting policies and calculation methods applied in the Annual Report for 2023.
The divested operations comprise Qliro's personal loans portfolio in Digital Banking Services. See Note 5 Divested operations for more information. These operations have been classified as divested operations as they relate to a material operational segment and the carrying amount is recovered through a divestment. Profit/loss for the year for the divested operations are reported separately after profit/loss for the year for the remaining operations. Comparative figures in the Income Statement have been adjusted.
Assets and liabilities attributable to the divested operations are recognized, from the date of classification, separately under the Balance Sheet item "Assets held for sale". Comparative figures in the Balance Sheet have not been adjusted.
| Group | ||||
|---|---|---|---|---|
| SEK million | 2024 Oct-Dec |
2023 Oct-Dec |
2024 Jan-Dec |
2023 Jan-Dec |
| Interest income | ||||
| Lending to credit institutions | 3.8 | 1.9 | 7.0 | 7.0 |
| Lending to the public | 67.6 | 69.2 | 268.3 | 252.0 |
| Interest-bearing securities etc. | 4.3 | 2.8 | 13.7 | 7.9 |
| Other interest income | – | – | 0.3 | 0.1 |
| Total interest income | 75.7 | 73.9 | 289.4 | 267.0 |
| Interest expenses | ||||
| Liabilities to credit institutions | – | – | – | -0.2 |
| Deposit guarantee | -1.1 | -0.8 | -4.8 | -5.6 |
| Deposits from the public | -22.8 | -18.3 | -79.0 | -55.4 |
| Interest-bearing government securities etc. |
– | -0.1 | – | – |
| Subordinated liabilities | – | -1.9 | -4.6 | -7.0 |
| Lease liabilities | -0.1 | -0.1 | -0.2 | -0.4 |
| Total interest expenses | -23.9 | -21.1 | -88.8 | -68.5 |
| Net interest income | 51.8 | 52.8 | 200.6 | 198.5 |
1) The previous year's figures have been restated to reflect discontinued operations, see Note 1.
| Group | ||||
|---|---|---|---|---|
| 2024 | 2023 | 2024 | 2023 | |
| SEK million | Oct-Dec | Oct-Dec | Jan-Dec | Jan-Dec |
| Commission income | ||||
| Lending commission | 40.6 | 37.5 | 169.1 | 156.3 |
| Other commission income | 14.4 | 9.1 | 40.6 | 27.4 |
| Total commission income | 55.0 | 46.6 | 209.7 | 183.7 |
| Commission expenses | ||||
| Other commission expenses | -4.8 | -1.5 | -12.2 | -7.4 |
| Total commission expenses | -4.8 | -1.5 | -12.2 | -7.4 |
| Net commission income | 50.1 | 45.1 | 197.5 | 176.3 |
1) The previous year's figures have been restated to reflect discontinued operations, see Note 1.
| Group | |||||
|---|---|---|---|---|---|
| 2024 | 2023 | 2024 | 2023 | ||
| SEK million | Oct-Dec | Oct-Dec | Jan-Dec | Jan-Dec | |
| Lending commission | |||||
| Sweden | 31.9 | 29.2 | 133.6 | 120.5 | |
| Finland | 2.8 | 2.1 | 10.7 | 9.2 | |
| Denmark | 1.0 | 1.1 | 3.2 | 4.4 | |
| Norway | 4.9 | 5.2 | 21.5 | 22.3 | |
| Total | 40.6 | 37.5 | 169.1 | 156.3 | |
| Other commission income | |||||
| Sweden | 8.8 | 6.5 | 24.1 | 20.3 | |
| Finland | 1.2 | 0.4 | 3.8 | 1.2 | |
| Denmark | 0.8 | 0.3 | 2.3 | 0.8 | |
| Norway | 3.6 | 1.9 | 10.5 | 5.0 | |
| Total | 14.4 | 9.1 | 40.6 | 27.3 | |
| Total commission income | 55.0 | 46.6 | 209.7 | 183.7 |
| Group | ||||
|---|---|---|---|---|
| SEK million | 2024 Oct-Dec |
2023 Oct-Dec |
2024 Jan-Dec |
2023 Jan-Dec |
| Expected credit losses on Balance Sheet items |
||||
| Net loss provision for the period, Stage 1 |
0.5 | 2.6 | 7.0 | -3.8 |
| Net loss provision for the period, Stage 2 |
-4.6 | 0.9 | -5.6 | 8.3 |
| Total credit losses, net of non credit-impaired lending |
-4.1 | 3.5 | 1.4 | 4.5 |
| Net loss provision for the period, Stage 3 |
-19.6 | 25.8 | -59.1 | 13.4 |
| Realized net credit losses for the period1) |
-7.2 | -61.4 | -48.7 | -110.6 |
| Total credit losses, net of non credit-impaired lending |
-26.8 | -35.6 | -107.8 | -97.1 |
| Total net credit losses | -30.9 | -32.1 | -106.4 | -92.6 |
| Loss provisions on loans measured at amortized cost |
-157.9 | -96.2 | -157.9 | -96.2 |
1) The previous year's figures have been restated to reflect discontinued operations, see Note 1.
| Group | ||||
|---|---|---|---|---|
| SEK million | 2024 Oct-Dec |
2023 Oct-Dec |
2024 Jan-Dec |
2023 Jan-Dec |
| Interest income | 1.4 | 27.0 | 69.9 | 105.8 |
| Interest expenses | -0.8 | -9.3 | -28.9 | -32.3 |
| Net commission income | – | 0.1 | 0.7 | 0.5 |
| Net profit/loss from financial transactions |
– | – | -0.1 | -0.1 |
| Other operating income | – | – | – | – |
| Total operating income | 0.6 | 17.8 | 41.5 | 73.9 |
| Net credit losses2) | -10.8 | -7.3 | -28.0 | -29.0 |
| Total operating income less credit losses |
-10.2 | 10.5 | 13.5 | 44.8 |
| Operating expenses | -1.0 | -3.1 | -18.4 | -12.2 |
| Operating expenses excl. items affecting comparability |
-11.3 | 7.4 | -4.9 | 32.6 |
| Income tax expense | 2.3 | -1.7 | 0.6 | -7.4 |
| Profit/loss from divested operations |
-8.9 | 5.7 | -4.4 | 25.2 |
| Realized profit and transaction and transfer costs including selling expenses after tax1) |
-0.2 | – | 9.9 | – |
| Profit/loss from divested operations |
-9.2 | 5.7 | 5.6 | 25.2 |
1) Less tax for the period Oct - Dec of SEK 0.1 million and Jan - Dec SEK -2.6 million 2) In the quarter, a provision of a further SEK 10.8 million was made for total lending for sale.
Assets held for sale
| SEK million | 12/31/2024 |
|---|---|
| Assets | |
| Lending to the public, gross | 69.6 |
| Lending to the public, credit provision | -45.2 |
| Other assets | 0.1 |
| Total assets | 24.5 |
Information about the effect of divested operations on comprehensive income can be found in the Group Income Statement. Divested operations relate to the sale of Qliro's personal loans portfolio in Digital Banking Service to Morrow Bank ASA for a purchase consideration of SEK 679 million. The transaction was completed on August 26, 2024.
In connection with the divestment, a provision was made attributable to system expenses of SEK 3.6 million.
Operating expenses include personnel costs that will be included in remaining operations in future.
Additional profit from divestments may also be realized in coming quarters. Partly for the divestment of remaining loans as well as further costs.
Lending of SEK 24.4 million comprises remaining loans to be divested.
| 12/31/2024, SEK million | Group | |||
|---|---|---|---|---|
| Stage 1 | Stage 2 | Stage 3 | Total | |
| Loans receivable | 1,361.8 | 459.8 | 266.2 | 2,087.7 |
| Provisions for expected credit losses |
-6.9 | -23.6 | -127.4 | -157.9 |
| Net lending to the public | 1,354.9 | 436.2 | 138.8 | 1,929.9 |
| 12/31/2023, SEK million | Group | |||
|---|---|---|---|---|
| Stage 1 | Stage 2 | Stage 3 | Total | |
| Loans receivable | 2,296.9 | 276.4 | 173.5 | 2,746.8 |
| Provisions for expected credit losses |
-21.0 | -32.6 | -80.8 | -134.3 |
| Net lending to the public | 2,275.9 | 243.8 | 92.8 | 2,612.5 |
| Of which remaining operations | 1,575.5 | 182.1 | 81.1 | 1,838.7 |
Loans with modified conditions, where the loan is not derecognized from the Balance Sheet and replaced with new borrowing, amounted to SEK 0.0 million (59.7) on December 31, 2024.
| Group | ||||
|---|---|---|---|---|
| SEK million | 12/31/2024 | 12/31/2023 | ||
| Deposits from the public | 2,723.3 | 2,950.9 | ||
| By category | ||||
| Individuals | 2,723.3 | 2,950.9 | ||
| Companies | – | – | ||
| Total | 2,723.3 | 2,950.9 | ||
| By currency | ||||
| SEK | 1,794.2 | 2,480.8 | ||
| Foreign currency | 929.2 | 470.0 | ||
| Total | 2,723.3 | 2,950.9 |
| Classification of financial instruments | Group | ||||
|---|---|---|---|---|---|
| 12/31/2024, SEK million | Fair value through other comprehensive income |
Fair value through the Income Statement |
Amortized cost |
Total carrying amount |
|
| Assets | |||||
| Bonds and other fixed-income securities | 651.1 | – | – | 651.1 | |
| Lending to credit institutions | – | – | 403.0 | 403.0 | |
| Lending to the public | – | – | 1,929.9 | 1,929.9 | |
| Derivatives | – | 2.1 | – | 2.1 | |
| Other assets | – | – | 78.3 | 78.3 | |
| Accrued income | – | – | 5.4 | 5.4 | |
| Assets held for sale | – | – | 24.5 | 24.5 | |
| Total financial instruments | 651.1 | 2.1 | 2,416.5 | 3,094.1 | |
| Other non-financial instruments | 360.3 | ||||
| Total assets | 3,454.4 | ||||
| Liabilities | |||||
| Deposits and borrowing from the public | – | – | 2,723.3 | 2,723.3 | |
| Other liabilities | – | – | 105.2 | 105.2 | |
| Accrued expenses | – | – | 55.5 | 55.5 | |
| Provisions | – | – | 2.9 | 2.9 | |
| Total financial instruments | – | – | 2,887.0 | 2,887.0 | |
| Other non-financial instruments | 10.0 | ||||
| Total liabilities | 2,896.9 | ||||
| Group | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| 12/31/2023, SEK million | Fair value through other comprehensive income |
Fair value through the Income Statement |
Amortized cost |
Total carrying amount |
|||||
| Assets | |||||||||
| Bonds and other fixed-income securities | 616.1 | – | – | 616.1 | |||||
| Lending to credit institutions | – | – | 101.0 | 101.0 | |||||
| Lending to the public | – | – | 2,612.5 | 2,612.5 | |||||
| Other assets | – | – | 56.3 | 56.3 | |||||
| Accrued income | – | – | 9.7 | 9.7 | |||||
| Total financial instruments | 616.1 | – | 2,779.5 | 3,395.5 | |||||
| Other non-financial instruments | 299.3 | ||||||||
| Total assets | 3,694.9 | ||||||||
| Liabilities | |||||||||
| Deposits and borrowing from the public | – | – | 2,950.9 | 2,950.9 | |||||
| Other liabilities | – | – | 101.0 | 101.0 | |||||
| Derivatives | – | 0.4 | – | 0.4 | |||||
| Accrued expenses | – | – | 54.0 | 54.0 | |||||
| Subordinated liabilities | – | – | 100.0 | 100.0 | |||||
| Total financial instruments | – | 0.4 | 3,205.9 | 3,206.3 | |||||
| Other non-financial instruments | 8.4 | ||||||||
| Total liabilities | 3,214.7 |
The fair value of financial instruments traded in an active markets (financial assets at fair value through other comprehensive income) is based on quoted market prices on the closing day. The quoted market price used for Qliro's financial assets is the official bid rate. Disclosure of the fair value of items measured at fair value can be found below. The levels in the disclosure according to the fair value hierarchy below are defined as follows:
• Quoted prices (unadjusted) on active markets for identical assets or liabilities (Level 1)
• Observable data for assets or liabilities other than quoted prices included in Level 1, either directly (i.e. through price quotes) or indirectly (i.e. extrapolated from price quotes) (Level 2)
• Input data for assets or liabilities that are not based on observable market data, i.e. non-observable input data (Level 3)
| Group | ||||||||
|---|---|---|---|---|---|---|---|---|
| 12/31/2024, SEK million | Level 1 | Level 2 | Level 3 | Total | ||||
| Assets | ||||||||
| Bonds and other fixed-income securities | 651.1 | – | – | 651.1 | ||||
| Derivatives | – | 2.1 | – | 2.1 | ||||
| Total assets | 651.1 | 2.1 | – | 653.1 | ||||
| Liabilities | ||||||||
| Derivatives | – | – | – | – | ||||
| Total liabilities | – | – | – | – | ||||
| Group | ||||||||
| 12/31/2023, SEK million | Level 1 | Level 2 | Level 3 | Total | ||||
| Assets |
| Total assets | 616.1 | – | – | 616.1 |
|---|---|---|---|---|
| Liabilities | ||||
| Derivatives | – | 0.4 | – | 0.4 |
| Total liabilities | – | 0.4 | – | 0.4 |
Bonds and other fixed-income securities 616.1 – – 616.1

In accordance with Regulation (EU) no. 575/2013 of the European Parliament and of the Council on prudential requirements for credit institutions and investment firms ("CRR"), and the Financial Supervisory Authority's regulations regarding prudential requirements and capital buffers (FFFS 2014:12), Qliro AB ("Qliro") hereby discloses information about capital adequacy and other information in accordance with the above regulations.
Qliro's internal procedures for reporting and disclosure of information are included in the Financial Handbook, owned by the Chief Financial Officer and approved annually by the CEO. The procedures include roles and responsibilities as well as Qliro's framework for internal control over the financial reporting.
Template "EU KM1 – Key metrics template" is disclosed below as stipulated by the Commission's implementing regulation 2021/637.
| 12/31/2024 | 09/30/2024 | 06/30/2024 | 03/31/2024 | 12/31/2023 | ||
|---|---|---|---|---|---|---|
| Available own funds (SEK m) | ||||||
| 1 | Common Equity Tier 1 (CET1) capital | 358.0 | 359.7 | 371.3 | 373.3 | 379.7 |
| 2 | Tier 1 capital | 412.3 | 359.7 | 371.3 | 373.3 | 379.7 |
| 3 | Total capital | 412.3 | 359.7 | 471.3 | 473.3 | 479.7 |
| Risk-weighted exposure (SEK m) | ||||||
| 4 | Total risk-weighted exposure | 2,058.4 | 1,882.1 | 2,374.8 | 2,395.7 | 2,445.9 |
| Capital ratios (as a percentage of risk-weighted exposure) | ||||||
| 5 | Common Equity Tier 1 ratio (%) | 17.4 | 19.1 | 15.6 | 15.6 | 15.5 |
| 6 | Tier 1 ratio (%) | 20.0 | 19.1 | 15.6 | 15.6 | 15.5 |
| 7 | Total capital ratio (%) | 20.0 | 19.1 | 19.8 | 19.8 | 19.6 |
| Additional own funds requirement to manage other risks than the risk of excessive leverage (as a percentage of risk-weighted exposure) |
||||||
| EU 7a | Additional own funds requirement in order to manage risks other than the risk of excessive leverage (%) |
1.2 | 1.2 | 1.2 | 1.2 | 0 |
| EU 7b | of which: to comprise CET1 capital (%) | 0.7 | 0.7 | 0.7 | 0.7 | 0 |
| EU 7c | of which: to comprise Tier 1 capital (%) | 0.9 | 0.9 | 0.9 | 0.9 | 0 |
| EU 7d | Total SREP own funds requirement (%) | 9.2 | 9.2 | 9.2 | 9.2 | 8.0 |
| Combined buffer and overall capital requirement (as a percentage of risk weighted exposure) |
||||||
| 8 | Capital conservation buffer (%) | 2.5 | 2.5 | 2.5 | 2.5 | 2.5 |
| EU 8a | Conservation buffer due to macro-prudential or systemic risk identified at the level of a Member State (%) |
0 | 0 | 0 | 0 | 0 |
| 9 | Institution-specific countercyclical capital buffer (%) | 2.0 | 2.0 | 2.0 | 2.0 | 2.0 |
| EU 9a | Systemic risk buffer (%) | 0 | 0 | 0 | 0 | 0 |
| 10 | Global Systemically Important Institution buffer (%) | 0 | 0 | 0 | 0 | 0 |
| EU 10a | Other Systemically Important Institution buffer (%) | 0 | 0 | 0 | 0 | 0 |
| 11 | Combined buffer requirement (%) | 4.5 | 4.5 | 4.5 | 4.5 | 4.5 |
| EU 11a | Overall capital requirements (%) | 13.7 | 13.7 | 13.7 | 13.7 | 12.5 |
| 12 | CET1 available after meeting total SREP own funds requirement (%) | 6.4 | 5.5 | 6.2 | 6.1 | 7.5 |
| Leverage ratio | ||||||
| 13 | Total exposure (SEK m) | 3,111.9 | 2,876.1 | 3,178.5 | 3,482.7 | 3,482.2 |
| 14 | Leverage ratio (%) | 13.2 | 12.5 | 11.7 | 10.7 | 10.9 |
| Additional own funds requirement to manage risk of excessive leverage (as a percentage of total exposure measure) |
||||||
| EU 14a | Additional own funds requirement to manage risk of excessive leverage (%) | 0 | 0 | 0 | 0 | 0 |
| EU 14b | of which: to comprise CET1 capital (%) | 0 | 0 | 0 | 0 | 0 |
| EU 14c | Total SREP leverage ratio requirements (%) | 3.0 | 3.0 | 3.0 | 3.0 | 3.0 |
| Leverage ratio buffer and overall leverage ratio requirement (as a percentage of total exposure measure) |
||||||
| EU 14d | Total SREP leverage ratio requirements (%) | 0 | 0 | 0 | 0 | 0 |
| EU 14e | Overall leverage ratio requirements (%) | 3.0 | 3.0 | 3.0 | 3.0 | 3.0 |
| Liquidity coverage ratio | ||||||
| 15 | Total high-quality liquid assets (HQLA) (weighted value – average, SEK m) | 636.2 | 623.6 | 434.3 | 636.0 | 576.1 |
| 16a | Cash outflows – total weighted value (SEK m) | 436.8 | 373.8 | 344.7 | 347.0 | 327.7 |
| 16b | Cash inflows – total weighted value (SEK m) | 428.1 | 336.1 | 150.3 | 216.9 | 214.4 |
| 16 | Total net cash outflows (adjusted value) (SEK m) | 109.2 | 93.4 | 194.4 | 130.1 | 113.3 |
| 17 | Liquidity coverage ratio (%) | 582.6 | 667.4 | 223.4 | 488.9 | 508.5 |
| Net stable funding ratio (NSFR) | ||||||
| 18 | Total available stable funding (SEK m) | 2,489.9 | 2,641.3 | 2,909.5 | 3,168.2 | 3,137.1 |
| 19 | Total required stable funding (SEK m) | 1,882.9 | 1,744.6 | 2,313.0 | 2,247.4 | 2,493.1 |
| 20 | NSFR ratio (%) | 132.2 | 151.4 | 125.8 | 141.0 | 125.8 |
Statement of total capital requirements and own funds
Risk-weighted own funds requirements and own funds requirements in relation to gross leverage
| 12/31/2024 | 09/30/2024 | 06/30/2024 | 03/31/2024 | 12/31/2023 | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Risk-weighted own funds requirements | SEK m | % | SEK m | % | SEK m | % | SEK m | % | SEK m | % |
| Risk-weighted exposure | ||||||||||
| Total risk-weighted exposure | 2,058.4 | - | 1,882.1 | – | 2,374.8 | – | 2,395.7 | – | 2,445.9 | – |
| Own funds requirement (Pillar 1 requirement)1) | ||||||||||
| Common Equity Tier 1 (CET1) capital | 92.6 | 4.5 | 84.7 | 4.5 | 106.9 | 4.5 | 107.8 | 4.5 | 110.1 | 4.5 |
| Tier 1 capital | 123.5 | 6.0 | 112.9 | 6.0 | 142.5 | 6.0 | 143.7 | 6.0 | 146.8 | 6.0 |
| Total capital | 164.7 | 8.0 | 150.6 | 8.0 | 190.0 | 8.0 | 191.7 | 8.0 | 195.7 | 8.0 |
| Additional own funds requirement (Pillar 2 requirement)2) | ||||||||||
| Common Equity Tier 1 (CET1) capital | 14.0 | 0.7 | 12.8 | 0.7 | 16.2 | 0.7 | 16.3 | 0.7 | 0 | 0 |
| Tier 1 capital | 18.7 | 0.9 | 17.1 | 0.9 | 21.6 | 0.9 | 21.7 | 0.9 | 0 | 0 |
| Total Pillar 2 requirement | 24.9 | 1.2 | 22.8 | 1.2 | 28.7 | 1.2 | 29.0 | 1.2 | 0 | 0 |
| Combined buffer requirement 5) | ||||||||||
| Capital conservation buffer | 51.5 | 2.5 | 47.1 | 2.5 | 59.4 | 2.5 | 59.9 | 2.5 | 61.1 | 2.5 |
| Institution-specific countercyclical capital buffer | 40.2 | 2.0 | 36.7 | 2.0 | 46.5 | 2.0 | 46.8 | 2.0 | 47.8 | 2.0 |
| Combined buffer requirement | 91.6 | 4.5 | 83.8 | 4.5 | 105.9 | 4.5 | 106.7 | 4.5 | 109.0 | 4.5 |
| Notification (Pillar 2-guidance)3) | ||||||||||
| Common Equity Tier 1 (CET1) capital | 72.0 | 3.5 | 65.9 | 3.5 | 83.1 | 3.5 | 83.8 | 3.5 | 0 | 0 |
| Tier 1 capital | 72.0 | 3.5 | 65.9 | 3.5 | 83.1 | 3.5 | 83.8 | 3.5 | 0 | 0 |
| Total Pillar 2 guidance | 72.0 | 3.5 | 65.9 | 3.5 | 83.1 | 3.5 | 83.8 | 3.5 | 0 | 0 |
| Overall adequate level of own funds | ||||||||||
| Common Equity Tier 1 (CET1) capital | 270.3 | 13.1 | 247.2 | 13.1 | 312.0 | 13.1 | 314.6 | 13.1 | 219.0 | 9.0 |
| Tier 1 capital | 305.9 | 14.9 | 279.7 | 14.9 | 353.0 | 14.9 | 356.0 | 14.9 | 255.7 | 10.5 |
| Total overall own funds requirements | 353.3 | 17.2 | 323.0 | 17.2 | 407.7 | 17.2 | 411.2 | 17.2 | 304.6 | 12.5 |
| Available own funds (capital base) | ||||||||||
| Common Equity Tier 1 (CET1) capital | 358.0 | 17.4 | 359.7 | 19.1 | 371.3 | 15.6 | 373.3 | 15.6 | 379.7 | 15.5 |
| Tier 1 capital | 412.3 | 20.0 | 359.7 | 19.1 | 371.3 | 15.6 | 373.3 | 15.6 | 379.7 | 15.5 |
| Total available own funds | 412.3 | 20.0 | 359.7 | 19.1 | 471.3 | 19.8 | 473.3 | 19.8 | 479.7 | 19.6 |
| 12/31/2024 | 09/30/2024 | 06/30/2024 | 03/31/2024 | 12/31/2023 | |||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Leverage ratio – own funds requirement | SEK m | % | SEK m | % | SEK m | % | SEK m | % | SEK m | % | |
| Total exposure | |||||||||||
| Total exposure | 3,111.9 | 0.0 | 2,876.1 | – | 3,178.5 | – | 3,482.7 | – | 3,482.2 | – | |
| Own funds requirement (Pillar 1 requirement)1) | |||||||||||
| Common Equity Tier 1 (CET1) capital | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |
| Tier 1 capital | 93.4 | 3.0 | 86.3 | 3.0 | 95.4 | 3.0 | 104.5 | 3.0 | 104.5 | 3.0 | |
| Leverage requirement (Pillar 2 requirement)2) | |||||||||||
| Common Equity Tier 1 (CET1) capital | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |
| Tier 1 capital | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |
| Notification (Pillar 2 guidance)3) | |||||||||||
| Common Equity Tier 1 (CET1) capital | 93.4 | 3.0 | 86.3 | 3.0 | 95.4 | 3.0 | 104.5 | 3.0 | 0 | 0 | |
| Tier 1 capital | 93.4 | 3.0 | 86.3 | 3.0 | 95.4 | 3.0 | 104.5 | 3.0 | 0 | 0 | |
| Overall adequate level of own funds | |||||||||||
| Common Equity Tier 1 (CET1) capital | 93.4 | 3.0 | 86.3 | 3.0 | 95.4 | 3.0 | 104.5 | 3.0 | 0 | 0 | |
| Tier 1 capital | 186.7 | 6.0 | 172.6 | 6.0 | 190.7 | 6.0 | 209.0 | 6.0 | 104.5 | 3.0 | |
| Available own funds (capital base) | |||||||||||
| Common Equity Tier 1 4) | 358.0 | 11.5 | 359.7 | 12.5 | 371.3 | 11.7 | 373.3 | 10.7 | 379.7 | 10.9 | |
| Tier 1 capital4) | 412.3 | 13.2 | 359.7 | 12.5 | 371.3 | 11.7 | 373.3 | 10.7 | 379.7 | 10.9 |
1) Capital requirements according to article 92.1 d, Regulation (EU) No 575/2013 of the European Parliament and of the Council on prudential requirements for credit institutions and investment firms
2) Special capital requirement according to chapter 2, 1 1, Act (2014: 968) on special supervision of credit institutions and securities companies (Pillar 2-requirement)
3) Notification according to chapter 2, 1 c, Act (2014: 968) on special supervision of credit institutions and securities companies (Pillar 2-guidance)
4) Relates to capital ratio in relation to total exposure. Diverges from previously reported figures relating to capital ratio as a percentage of risk-weighted exposure.
5) Combined buffer requirement according to chapter 2, 2, Act (2014:966) on capital buffers
As of December 31, 2024 the internal assessed capital requirement, as per the minimum capital requirement according to Pillar 1, additional capital requirement as per the company's internal capital adequacy assessment process to cover for risks within Pillar 2, and the combined buffer requirement, including pillar 2 guidance, amounted to SEK 353 million, or 17.2% of the risk-weighted exposure.
The disclosure below refers to Qliro AB and includes information in accordance with the Financial Supervisory Authority's regulations regarding management of liquidity risks in credit institutions and investment firms (FFFS 2010:7). The information is disclosed at least four times annually.
Qliro AB's net lending to the public amounted to SEK 1,954 million (2,612) at the end of the quarter. SEK 2,723 million (2,951) of the lending was financed by deposits from the public (savings accounts) in Sweden and Germany, of which 99.5 percent are protected by the deposit insurance scheme in Sweden. Deposits from the public were divided into 43 percent at variable rate and 57 percent fixed interest with an average term of 96 days (initially 3-month fixed, 6-month fixed and 1-year fixed) as of December 31, 2024. 39 percent of deposits from the public are invested in liquid interest-bearing securities and deposits with Nordic banks.
Qliro AB's total liquidity reserve as of December 31, 2024 amounted to SEK 1,050 million and comprised:
The liquidity buffer consists of the following high-quality liquid assets:
As of December 30, 2024 the liquidity coverage ratio amounted to 583 percent for Qliro AB, to be compared with the regulatory requirement of 100 percent. The liquidity coverage ratio indicates a liquidity buffer of SEK 636 million, in relation to net outflows of SEK 109 million over a thirty day period under stressed market conditions.
There were no significant events after the end of the period.
Alternative performance measures used by management and analysts to evaluate the company's progress, which are not specified or defined in IFRS or other applicable regulations.
| Performance measures | Definition | Purpose |
|---|---|---|
| GP1 | Total operating income less credit losses | The purpose is to evaluate operating activities. |
| GP2 | Total operating income less credit losses and variable operating expenses (adjusted for certain non-recurring items) |
The purpose is to evaluate operating activities. |
| GM1 %, as a proportion of lending (annualized) |
Total operating income less credit losses, as a proportion of average lending for two measurement periods (opening and closing balance for the period). |
The measure is used to analyze value creation and profitability in relation to lending to the public. |
| GM2 %, as a proportion of lending (annualized) |
Total operating income less credit losses and variable operating expenses (adjusted for certain non-recurring items), as a proportion of average lending to the public for two measurement periods (opening and closing balance for the period). |
The measure is used to analyze value creation and profitability in relation to lending to the public. |
| Deposits and borrowing from the public | The period's closing balance for deposits and funding from the public in the Balance Sheet. |
The purpose is to monitor the level and growth of the deposit business, and to track the scope of external funding derived from deposits from the public. |
| Adjusted earnings for remaining operations per share |
Profit/loss from remaining operations adjusted for items affecting comparability divided by the weighted average number of shares outstanding in the period. |
The KPI measures earnings per share generated by the operations adjusted for items affecting comparability. |
| Items affecting comparability | Income and expenses that significantly affect comparability over time because they do not by nature or size recur with the same regularity as other items. |
The company's management separates out items affecting comparability in order to explain variations over time. Separation of the items makes it easier for readers of the financial reports to understand and evaluate what management is doing when certain items, subtotals and totals from the Income Statement are presented or used in other performance measures. |
| Net credit losses 1) | The period's expected credit losses on Balance Sheet items as well as the period's established credit losses, net. |
The purpose is to track the scale and trend for credit risks in lending, and to explicitly do so for the scale of forecast-based credit losses reducing net income for the period. |
| Credit losses, % as a proportion of total payment volume1) |
The period's credit losses, restated as a full-year value, net as a proportion of total payment volume |
The purpose is to provide a measure of credit losses in relation to total payment volume. The measure is critical to the analysis of credit risk between periods and versus the competition. |
| Credit losses, % as a proportion of processed Pay Later volume 1) |
The period's credit losses, restated as a full-year value, net as a proportion of total capitalized volume. |
The purpose is to provide a measure of credit losses in relation to processed Pay Later volumes. The measure is critical to the analysis of credit risk between periods and versus the competition. |
| Net income for the period for remaining operations adjusted for items affecting comparability1) |
Net income for the period for remaining operations adjusted for items affecting comparability. |
Net income for the period for remaining operations is tracked to monitor total return, after total expenses and tax. Adjustment for items affecting comparability improves the opportunity for evaluation and making comparisons over time. |
| Net commission income 1) | Total commission income less commission expenses. | Net commission income is monitored to track the progress of the core business not attributable to lending and deposits. Largely reflects the scope and profitability of lending commission and other payment services. |
| Risk-adjusted operating income | Total operating income less credit losses | The purpose is to evaluate operating activities. |
| Risk-adjusted operating income margin, % | Total risk-adjusted operating income restated as a full-year value, as a proportion of average lending to the public for two measurement periods (opening and closing balance for the period). |
The measure is used to analyze value creation and profitability in relation to lending to the public. |
| Net interest income1) | Total interest income less interest expenses. | Net interest income is monitored to track the progress of the core business related to lending and deposits. |
| Operating profit/loss1) | Total operating income less administrative expenses, depreciation, amortization and impairment of property, plant and equipment and intangible assets, other operating expenses and credit losses, net. |
Operating profit is monitored to track the profitability of overall operations, taking into account credit losses and all other expenses except tax. |
| Operating profit/loss adjusted for items affecting comparability 1) |
Total operating income less administrative expenses, depreciation, amortization and impairment, other operating expenses and credit losses adjusted for items affecting |
Operating profit adjusted for items affecting comparability improves the opportunity for evaluation and making comparisons over time. |
| Total operating income1) | comparability. Total net interest income, net commission income, net profit/loss on financial transactions, and other operating income. |
Total operating income is monitored to track progress of the core business before employee benefits, depreciation and amortization, credit losses and other central expenses. The measure depends primarily on the overall trend in net interest income and net commission income. |
| Total expenses before credit losses 1) | Total operating expenses, representing total administrative expenses, depreciation, amortization and impairment of property, plant and equipment and intangible assets, and other expenses, in the period. |
The purpose is to monitor the size of central expenses not directly related to lending and commissions. |
| Total expenses before credit losses adjusted for items affecting comparability1) |
Total operating expenses, representing total administrative expenses, depreciation, amortization and impairment of property, plant and equipment and intangible assets, and other operating expenses, in the period adjusted for items affecting comparability. |
The purpose is to monitor the size of central expenses not directly related to lending and commissions. |
| Performance measures | Definition | Purpose |
|---|---|---|
| Take-rate remaining operations (% total operating income1) as a proportion of total payment volume) |
Total operating income/total payment volume. | This metric is used to analyze value creation and profitability in relation to total volumes processed in Qliro's checkout. |
| Lending to the public | Loans receivable less provision for expected credit losses. | Lending to the public is a central driver of total operating income. |
| Performance measures | Definition | Purpose |
|---|---|---|
| Number of merchants | Number of onboarded merchants with more than 20 transactions in the last three months. |
Number of merchants is a central measure in the analysis of the growth forecast for Pay Later volumes. |
| BNPL volumes | Total purchases completed using different Pay Later products, such as "buy now, pay later"," "flexible part payments" and "fixed part payments". Invoicing is not included in this performance measure. |
BNPL volume is an important performance measure as it provides insight into growth, credit risk, income and profitability. |
| Invoice volumes | Total purchases completed using the invoicing product. | Invoiced volume is an important performance measure as it provides insight into growth, credit risk, income and profitability. |
| Average order value | Total Pay Later volumes and Pay Now volumes in relation to Pay Now transactions and Pay Later transactions. |
The average value of an order is an important performance measure, which can be combined with other performance measures to improve the understanding of the progress and dynamics of earnings and the structure of the loan portfolio. |
| Average order value, Pay Now | Total Pay Now volumes in relation to Pay Now transactions. | The average value of an order is an important performance measure, which can be combined with other performance measures to improve the understanding of the progress and dynamics of earnings. |
| Average order value, Pay Later | Total Pay Later volumes in relation to Pay Later transactions. | The average value of an order is an important performance measure, which can be combined with other performance measures to improve the understanding of the progress and dynamics of earnings and the structure of the loan portfolio. |
| Pay Now volume | Total volume, including VAT, for direct payments (card, bank transfer, Swish, Paypal, MobilePay, etc.). |
The Pay Now volume is an important part of the business model, enabling us to offer our customers an integrated solution in Qliro's checkout, and is also a driver of the total operating income. |
| Pay Later volumes | Total volume of Qliro's payment products (invoice, BNPL or part payment), including VAT. |
Pay Later volumes are a central driver of total operating income. The measure is used as a complement to lending to the public in order to capture the high turnover in the loan portfolio of the Payment Solutions segment. |
| Pay Now transactions | Number of transactions for direct payments (card, bank transfer, Swish, Paypal, MobilePay, etc.). |
The Pay Now volume is an important part of the business model, enabling us to offer our customers an integrated solution in Qliro's checkout, and is also a driver of total operating income. |
| Pay Later transactions | The number of transactions using Qliro's payment products (invoice, BNPL or part payment). |
Pay Later transactions are a central driver of the total operating income. The measure is used as a complement to lending to the public in order to capture the high turnover in the loan portfolio of the Payment Solutions segment. |
| Total payment volume | The total payment volume processed in Qliro's checkout, including VAT for direct payments and Qliro's payment products. Pay Now volumes + Pay Later volumes. |
The total payment volume for all payment methods offered. This volume plays a key role in Qliro's earnings and the dynamics of the earnings structure, as well as for the structure of the loan portfolio. |
| Total payment volume - agreed, not yet onboarded full year volume |
Estimated annual total payment volume for merchants who have signed agreements with Qliro and are in the onboarding process, but have not yet started to process payments on Qliro's platform. |
Key leading indicator for future progress in lending to the public and operating income. |
| Performance measures | Definition | Purpose | ||
|---|---|---|---|---|
| Common Equity Tier 1 capital ratio, % | Regulation (EU) No. 575/2013. The institution's Tier 1 capital level expressed as a percentage of the risk exposure amount. |
Regulatory requirement – A regulatory floor applies to the total capital ratio to ensure that the institution has sufficient capital. |
||
| Liquidity Coverage Ratio (LCR) % | Regulation (EU) No. 575/2013 and Regulation (EU) No. 2015/61. The Liquidity Coverage Ratio comprises the high-quality liquid assets that the institution holds divided by net liquidity outflows during a 30 calendar day stress period. |
Regulatory requirement - Legislators require the institution to hold high-quality liquid assets to cover net liquidity outflows during a 30 calendar day stress period to ensure that the institution has sufficient capital. |
||
| Total capital ratio, % | Regulation (EU) No. 575/2013. The total capital ratio is the institution's own funds expressed as a percentage of the total risk amount. |
Regulatory requirement – A regulatory floor applies to the total capital ratio to ensure that the institution has sufficient capital. |
For derivation of alternative performance measures.
| SEK million (unless otherwise stated) | 2024 Oct-Dec |
2023 Oct-Dec |
2024 Jan-Dec |
2023 Jan-Dec |
LTM |
|---|---|---|---|---|---|
| Total payment volume | |||||
| Pay Now volume 2) | 2,479 | 1,803 | 7,316 | 5,831 | 7,316 |
| Pay Later volume 1) | 1,682 | 1,772 | 5,534 | 6,037 | 5,534 |
| Total payment volume | 4,161 | 3,575 | 12,850 | 11,868 | 12,850 |
| Adjusted earnings for remaining operations per share | |||||
| Average no. of shares | 20,385 | 19,073 | 19,426 | 19,073 | 19,426 |
| Profit/loss for the period adjusted for items affecting comparability | -11.4 | -4.2 | -22.1 | -19.3 | -22.1 |
| Earnings per share | -0.56 | -0.22 | -1.14 | -1.01 | -1.14 |
| Items affecting comparability | |||||
| Severance pay | 1.3 | – | 6.9 | 2.3 | 6.9 |
| Items affecting comparability | 1.3 | – | 6.9 | 2.3 | 6.9 |
| Expenses before credit losses adjusted for items affecting comparability 1) |
|||||
| Operating expenses | -86.5 | -71.3 | -324.7 | -306.4 | -324.7 |
| Items affecting comparability | 1.3 | – | 6.9 | 2.3 | 6.9 |
| Total operating income adjusted for items affecting comparability |
-85.2 | -71.3 | -317.9 | -304.1 | -317.9 |
| Credit losses, %, as a proportion of Pay Later volume | |||||
| Credit losses | -30.9 | -32.1 | -106.4 | -92.6 | -106.4 |
| Processed Pay Later volume | 1,682 | 1,772 | 5,534 | 6,037 | 5,534 |
| Credit losses, %, as a proportion of Pay Later volume | 1.84% | 1.81% | 1.92% | 1.53% | 1.92% |
| Credit losses % as a proportion of total payment volume | |||||
| Credit losses | -30.9 | -32.1 | -106.4 | -92.6 | -106.4 |
| Processed total payment volume | 4,161 | 3,575 | 12,850 | 11,868 | 12,850 |
| Credit losses % as a proportion of total payment volume | 0.74% | 0.90% | 0.83% | 0.78% | 0.83% |
| GP1 and GP2 | |||||
| Total operating income | 101.3 | 98.6 | 397.8 | 374.6 | 397.8 |
| Credit losses | -30.9 | -32.1 | -106.4 | -92.6 | -106.4 |
| GP1 | 70.4 | 66.6 | 291.4 | 282.0 | 291.4 |
| Variable operating expenses | -9.4 | -6.8 | -35.0 | -28.3 | -35.0 |
| GP2 | 60.9 | 59.8 | 256.4 | 253.7 | 256.4 |
| GM1 and GM2 %, as a proportion of lending (annualized) | |||||
| Lending to the public, opening balance | 1,745 | 1,677 | 1,839 | 1,807 | 1,839 |
| Lending to the public, closing balance | 1,930 | 1,839 | 1,930 | 1,839 | 1,930 |
| Average lending to the public (OB+CB)/2 | 1,837 | 1,758 | 1,884 | 1,823 | 1,884 |
| GP1 | 70.4 | 66.6 | 291.4 | 282.0 | 291.4 |
| GM1 | 15.3% | 15.1% | 15.5% | 15.5% | 15.5% |
| GP2 | 60.9 | 59.8 | 256.4 | 253.7 | 256.4 |
| GM2 | 13.3% | 13.6% | 13.6% | 13.9% | 13.6% |
| SEK million (unless otherwise stated) | 2024 Oct-Dec |
2023 Oct-Dec |
2024 Jan-Dec |
2023 Jan-Dec |
LTM |
|---|---|---|---|---|---|
| Profit/loss for the period adjusted for items affecting comparability |
|||||
| Profit/loss for the period | -21.6 | 1.5 | -21.9 | 4.1 | -21.9 |
| Items affecting comparability | 1.3 | 0.0 | 6.9 | 2.3 | 6.9 |
| Tax effect on items affecting comparability | -0.3 | 0.0 | -1.4 | -0.5 | -1.4 |
| Profit/loss for the period adjusted for items affecting comparability |
-20.6 | 1.5 | -16.5 | 5.9 | –-16.5 |
| Profit/loss for the period adjusted for items affecting comparability, remaining operations |
|||||
| Profit/loss for the period, remaining operations | -12.5 | -4.2 | -27.5 | -21.1 | -27.5 |
| Items affecting comparability | 1.3 | – | 6.9 | 2.3 | 6.9 |
| Tax effect on items affecting comparability | -0.3 | – | -1.4 | -0.5 | -1.4 |
| Profit/loss for the period adjusted for items affecting comparability, remaining operations |
-11.4 | -4.2 | -22.1 | -19.3 | -22.1 |
| Net commission income1) | |||||
| Commission income | 55.0 | 46.6 | 209.7 | 183.7 | 209.7 |
| Commission expenses | -4.8 | -1.5 | -12.2 | -7.4 | -12.2 |
| Net commission income | 50.1 | 45.1 | 197.5 | 176.3 | 197.5 |
| Operating profit/loss adjusted for items | |||||
| affecting comparability 1) | |||||
| Operating profit | -16.1 | -4.8 | -33.3 | -24.4 | -33.3 |
| Items affecting comparability | 1.3 | 0.0 | 6.9 | 2.3 | 6.9 |
| Operating profit adjusted for items affecting comparability | -14.8 | -4.8 | -26.4 | -22.2 | -26.4 |
| Take rate (% total operating income as a proportion of total payment volume) |
|||||
| Total operating income | 101.3 | 98.6 | 397.8 | 374.6 | 397.8 |
| Total payment volume | 4,161 | 3,575 | 12,850 | 11,868 | 12,850 |
| Take rate (% total operating income as a proportion of total payment volume) |
2.4% | 2.8% | 3.1% | 3.2% | 3.1% |
The Board of Directors and the CEO give their assurance that the interim report provides a fair summary of the operations, position, and earnings of Qliro AB and describes the material risks and uncertainties faced by the company and it's subsidiaries.
The Board of Directors and the CEO attest that Qliro AB has made the disclosures required in accordance with Regulation (EU) No 575/2013 of the European Parliament and of the Council on prudential requirements for credit institutions and investment firms, Part Eight, in accordance with
Qliro's formal policies and internal processes, systems and controls.
This report has not been subject to review by the company's Auditors.
Stockholm, Sweden, February 11, 2025
Patrik Enblad Chairman
Alexander Antas Board member
Mikael Kjellman Board member
Lennart Francke Board member
Helena Nelson Board member
Christoffer Rutgersson CEO
Media, analysts and investors are invited to a conference call on February 11, 2025 at 10:00 am CET when CEO Christoffer Rutgersson and interim CFO Mikael Rahm will present the results.
It will be possible to ask questions in connection with the presentation.
https://conference.inderes.com/teleconference/?id=5006205
https://qliro.events.inderes.com/q4-report-2024/register
The presentation and webcast will be published at: https://www.qliro.com/sv-se/investor-relations/presentations/
April 30, 2025 Interim Report Q1 July 17, 2025 Interim Report Q2
April 23, 2025 Annual Report 2024 May 30, 2025 Annual General Meeting October 23, 2025 Interim Report Q3
The financial reports are also published at: www.qliro.com/en-se/investor-relations
Qliro AB Registered Office: Stockholm Corporate ID no. 556962-2441 Postal address: Box 195 25, SE-104 32 Stockholm Visiting address: Sveavägen 151, SE-113 46 Stockholm

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