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Protector Forsikring

Investor Presentation Jul 6, 2017

3719_rns_2017-07-06_40c8441b-0ee7-48d1-a4b3-a1405b462fa3.pdf

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Q2 2017 Results

Grenfell Tower update and Investor presentation

Grenfell Tower Accident A Human Tragedy

Our deepest, most heartfelt condolences goes out to the victims of the Grenfell Tower tragedy and their families.

Grenfell Tower

  • Day one and two

  • 14th of June – Day one

  • Dramatic fire breaks out in Grenfell Tower, early morning communication within Protector Team
  • Notification to Oslo Stock Exchange
  • Large Loss Management group in place. Contact made with broker and reinsurance partners
  • Full internal project organization established
  • First media responses answered
  • Lead Claims Manager travels to London
  • 15th of June – Day two
  • Meetings with insured, partners and broker
  • Several meetings internal and external

Grenfell Tower Accident -Timeline

World leading Reinsurance partners

Grenfell Tower

  • Government involvement

14th of June

  • Fire & Rescue on site
  • Reports of several casualties and injured
  • Mayor of London speaks
  • Prime Minister Theresa May calls for government meeting investigation

15th of June

  • Statement from the Queen
  • Death tolls rising
  • Tower block search may take months

16th of June

  • Queen Elizabeth and Prince William visits the site
  • £5 million fund to support victims
  • Protests in London

Large loss

- Project organization day 1

Organization and lines of communication established

Project leader:
"Lead"/responsible: HH
Decision level: Large claim meeting
Subproject leaders: SB, FØ, BSJ, MO, JK
Other resources: others
Organization: Large claim meetings three times every day first week
All communication (who, what, when) decided in large claim meetings
Adhere to policy wording, any deviations decided in large claim meetings (reinsurers must be involved)

Phase 1 project goals established

Subprojects defined,
and responsible
individuals appointed.
Main focus on
communication,
claims handling and
reinsurance

Initial action points defined and executed

Goal (quantitative):
Project aims to: Aligned and clear communication to relevant parties
Set up team to handle process with very good quality and support client, JLT, and
reinsurers in best possible way
Deliveries Start End Lead PL Particip.
external
Deliveries - Fact finding 14.6.17 HH BSJ
Milestones/activities/ Communication 14.6.17 SB MO
subprojects: Reinsurance
$\blacksquare$
14.6.17 BSJ
Claims handling 14.6.17 JK
ubproject Action Lead PL. Involved Start End Comment Status
ommunication Message to stock exchange SB VK HH 14.6.17 14.6.17 Completed
ommunication Find professional PR support HH MO 146.17 14.6.17 Decided to deal with this ourselves
ommunication Handle media SB MO 14.6.17 Ongoing 58 in Scandinavia, MO in UK - reactive, but proactive if needed, handle each query on it's own merit Communication package completed
ommunication Press release SB SR 851 14.6.17 15.6.17 More information following queries and appearances, will be completed 15.6. morning Completed and distributed
ommunication Internal communication HH MO 14.6.17 14.6.17 E-mail to UK team, short information meetings norway, intranet message roactive communication completed
ommunication HH MO BSJ 146.17 14.6.17 First contact with AT and client - courtesy and plan Completed
ommunication SB. BSJ MO 14.6.17 15.6.17 Statements composed from comm pack, decide when to distribute 15.6. afternoon (when completed) completed and distributed
ommunication MO SB. HH 14.6.17 saved in folder, SP responsible
ommunication HH MO BSJ 14.6.17 14.6.17
ommunication SB BSJ PS. MO. SB. SR 15.6.17 15.6.17
einsurance 14.6.17 14.6.17
einsurance 14.6.17 14.6.17
einsurance FØ (CS) PS (LG) 14.6.17 Ongoing
einsurance FØ (CS) PS 14.6.17 Ongoing
einsurance FØ (CS) 19.6.17
einsurance FØ (CS) нальниц поли, там с раздив, мнег сарастам, познат госманае доче п.0
einsurance FØ (CS) 146.17 14.6.17 Completed and communicated to large claim group
act finding BSJ 146.17 14.6.17 Completed and confirmed
act finding BSJ 15.6.17 Estimate received from CL
act finding PS. 156.17
act finding BSJ AI PS, HH 156.17 20.6.17
act finding BSJ AI PS, HH 19.6.17 21.6.17
act finding BSJ AI DR HH 19.6.17 21.6.17
Jaims handling FM 146.17 14.6.17
Jaims handling HH FM 14.6.17 14.6.17 Who does what when in the claims handling process
Jaims handling FM MO 14.6.17 14.6.17 Summary of draft action plan in headings to be sent to JLT and client for their preparations
Jaims handling MO FM JK, PS 15.6.17 15.6.17 Meeting will result in updated action plan

Large loss

Organization and communication

redefined for phase 2

- Project organization day 2- Underwriting/Risk Management added

Project leader: AB
"Lead"/responsible: SB
Decision level: Steering group
Subproject lead (PL): FØ, BSJ, MO, AB
Other resources:
Organization: Steering group meeting every Wednesday, 30 minutes prior to M6/MUK
All difficult external communication (who, what, when) clarified with Sverre
Adhere to policy wording, any deviations decided in large claim meetings (reinsurers must be involved)
Action plans developed by project groups and followed up in steering group.
Subprojects' leaders organize own group meetings (frequency and duration as they see fit)
UW and Risk Management

Project aim, subprojects and corresponding leaders defined for phase 2

Subprojects for phase 2 defined and planned with action points, defining responsible as well as involved or external parties

Project leader: AB Project leader: MD Project leader: CS. Project leader: DEST
"Lead"/responsible: FM//K "Lead"/responsible: 58 "Lead"/responsible: $-105$ "Lead"/responsible: I HH
Decision level: Project group Decision level: Project group Decision level: Project group Decision level: Project group
Subproject leaders: Subproject leaders Subproject leaders: Subpraject leaders:
Other resources: Other resources: VK, HH, PS, SR, BSJ, others Other resources: Other resources: PS. AL. ND, DR, JR (UC)
Organization: Subproject leader schedules group meetings (frequency and duration as they see fit)
Project group reports to steering group in weekly meetings.
Action plan developed by project groups and decided/approved in steering group.
Crawnization: Subaraject leader schedules group meetings (frequency and duration as they see fit)
Project group reports to steering group in weekly meetings.
Action plan developed by project groups and decided/approved in thening group.
Organization: Subproject leader schedules group meetings (frequency and duration as they see fit)
Project group reports to steering group in weekly meetings.
Action plan developed by project groups and decided/approved in steering group.
Organization: Subproject leader schedules group meetings (frequency and duration as they see fit)
Project group reports to steering group in weekly meetings.
Action plan developed by project groups and decided/approved in steering group.
Goal (quantitative): Coal (quantitative): Goal (quantitative): Goal (quantitative):
Project aims to: Set up and coordinate claims handling to handle the process with very good quality Project aims to Aligned and clear communication to relevant parties Project aims to: Aligned and clear communication to relevant reincurers/Willis field
Adhere to policy wording, any deviations decided in large claim meetings
Project aims to: Understand the risk associated with Grenfel Tower, and improve future P&C UW
Aid in aligned and clear communication to involved parties
Reassure reinsurers about Protector's underwriting process
Deliveries. Start Ind Lead 125 Particip.
external
Deliveries Start End Lead Particip.
external
(reinsurers must be involved)
Reassure reinsurers about Protector's underwriting process
Delveries Start End Lead Particip.
external
Deliveries -
Milestones/activities/
Claims handling 14.6.17 Ongsing FM IX Deliveries -
Milestones/activities/
Message to stock
exchange
14.6.17 14.6.17 58 W 1914 Completed Deliveries Start End Lead Particip.
external
Deliveries -
Affectores/activities
Alternative
accommodation (check)
14.6.17 14.6.17 85J Completed and
confirmed
subprojects: subprojects: External PR-support 14.6.17 14.6.17 MM MO Decided to handle in-
Acute
Deliveries - 34.6.17 14.6.17 FB $10 - 100 = 1$ Completed subprojects: cower)
Establish worst case
156.17 864 FØ. CL Estimate received
Demage handing 15.6.17 Ongoing FM IX Handle media 14.6.17 Ongoing 58 MO Communication Milestones/activities/ 146.17 146.17 70 Completed scenario property frage CL
package completed subprojects: Establish worst case
scenario casualty
15.6.17 P5 FØ.
Kenendyr
Press release $14637$ $15617$ $58$ $18$ 0.51 Completed and 14.6.17 Origins #8 (CS) PS (LG)
Forensics 15.6.17 Ongoing FM $-100$ distributed 14.6.17 Origing PD (CS) PS Case study RBKC UW
property
15.6.17 22.6.17 85/ LAL PS_HH
Lisbility 15.6.17 Ongoing FM $-25$ Internal
communication
14.6.17 14.6.17 HH $-100$ Proactive comm.
completed
14.6.17 Ongoing FM AB- Case study RBKC UW 19.6.17 23.6.17 85/
casualty
$\mathbf{A}$ PS_HH
NG 39.6.17 FØ (CS) Confirmed Case study Grenfell
Touse
19.6.17 23.6.17 85J B 41 DR HH
Other business 19.6.17 Ongoing Establish contact AT
and client
14.6.17 14.6.17 HH 1852 Completed Monthester 26.6

Grenfell Tower Accident

  • Status, Property and Liability Claims Handling

Status Property – Claims Handling

  • Kennedys picked as our legal counsel on regulatory issues
  • The client is represented by the Head of Insurance Services
  • Client has picked DWF as their legal counsel
  • Cunningham Lindsey appointed to handle claims
  • Hawkins Forensic Scientist appointed to investigate the fire
  • We are evaluating potential damage site project managers
  • At work determining the cost of securing the damage site, costs of demolishment and appointing experts
  • Strategy and overview for recovery, as well as appointing experts

Status Liability – Claims Handling

• A similar claims handling structure has been established

Grenfell Tower - Other projects

Reinsurance communication

  • Immediate contact after the event done
  • Submission done
  • Meetings in Manchester and London done

Media

  • Strategy in place; reactive but open / proactive and open
  • CEO and Regional Manager UK only
  • Expected Q&A discussed and agreed
  • Tracking developments

Underwriting / Risk Management

Underwriting / Risk Management

  • RBKC was assessed as a good risk on Property

  • More than 100 different criteria evaluated for property

  • The most important factors are grouped into 6 different categories
  • Each factor is evaluated on a scale from 1 (red) to 5 (green)
PDBI Overview - Tri-Borough vs. Insurance London Consortium
LA Claim
vears
Various risk factors Total
10.00 Green Red White White Whi te White White
10.00 White Yellow Yellow White Whi te White Yellow
- - 10.41 White Red. White White Whi te Green White
10.17 Yellow White Yellow White Whi te White White
10.00 Green Red White. White Whi te White White
10.00 White Red. Yellow White Whi te Yellow Yellow
10.00 White Red. Yellow White Whi te Yellow Yellow
10.2 Yellow White Red Yellow Whi te White Yellow
10.00 White White White White Whi te White White
White Red Yellow White Whi te White Yellow
9.50 Green Yellow Yellow White Green Green White
9.17 White White Red White Green Green White
Kensington and Cl 9.33 Green White Red. White White Green White
Total Green Yellow Red White Green Green White
Grade Comment
Green Very good
White Good
Yellow Some challenges - price accordingly
Red Poor - No Quote or very high rates

• Tri-Borough was scored white (good) in total, based on a weighted evaluation of more than 100 factors

Underwriting / Risk Management

  • RBKC results from inspections were very good

  • Properties evaluated on building class, standard, fencing, deviations, criticality of deviations, cctv and neighbourhood

  • Proportion of properties inspected broken down in groups (1 to 5)
  • Building class relates to construction of the building and how modern it is
  • Standard relates to levels of maintenance
Inspection Model showing London Boroughs Inspected
UW - input UW - input UW - input UW - input Various risk factors
Constituent
Country
1A
$\boldsymbol{\mathrm{v}}$
Muni Score UW-Total
score
UW
evaluation
UW
evaluation
$\overline{\mathbf{3}}$ Sum Count UW
evaluation
UW
evaluation
UW
evaluation
England 2.5 White White 0% 7% 45% 26% 22% White 0% 1% 63% 17% 19% 1% 3% Yellow 25% 4% 71% 0% 0% 0% White 3.29 3.29 63%
England White White 0% 0% 61% 39% 0% White O% ns 89% 0% 0% 0% Yellow 10% 17% 33% 0% 0% 3.26 0.00 1.82 62% 1,479,707
England
England
4 White Green 0% 0% 11% 47% 42% White O% 0% Yellow 46% 13% 41% White 0% 6% 9% Yellow 4.03 0.06 3.84 44% 9,488,331
4 White White 0% 0% 48% 25% 27% White 18% White 33% 53% 14% Green 2% 6% 4% Yellow 3,46 0.24 3.10 64% 11,000,705
England 4 Green Green 0% 2% 5% 52% 41% Green 15% 70% 11% 1% 9% Yellow 50% 13% 37% Green 0% 0% 0% Green 3.74 3.74 48% 2,549,828
England 4 Green White 0% 2% 45% 34% 19% White 2% 2% 4% Green 23% 18% 51% White 14% 6% 6% White 3.96 0.04 3.46 46% 9,136,498
England 3 White Green 0% 0% 17% 60% 22% White 0% Yellow 52% 17% Yellow 0% 19% 38% Yellow 3.75 0.25 3.50 56% 10,788,515
England Contract On America 4 White Green 0% 0% 14% 35% Green 0% White 25% 29% 46% White 4% 10% 10% Yellow 4.07 0.13 3.93 45% 8,298,269
England Kensington and 4 Green Green 0% 6% 36% 57% Green 4% Yellow 77% 11% 12% White 0% 5% 19% White 3.89 3.89 46% 4,369,538
England 4 White White 0% 0% 71% 29% 0% Green O% 0% Red 71% 29% 0% Green 0% 0% 0% Green 3.33 0.00 1.25 60% 3,300,130
England
England
3 Yellow White 0% 0% 29% 47% 24% Yellow 6% 9% 14% Red 74% 8% 18% Green 0% 4% 0% Green 3.68 0.10 2.69 50% 6,998,770
4 White White 0% 2% 36% 43% 19% White 0% 19% 0% 0% Green 17% 49% 34% Green 0% 0% Green 3.73 0.00 3.59 49% 9,319,527
England 3 Yellow White 0% 0% 22% 35% 43% Yellow 4% 33% 24% 0% 0% White 26% 46% 28% Yellow 0% 7% 23% White 4.06 0.00 3.61 46% 7,022,390
England 4 White White 0% 2% 13% 67% 18% Green 2% 0% 29% 62% 8% 2% 2% Yellow 63% 19% 18% White 1% 10% 3% White 3.93 3.93 43% 8,920,140
2.72 0% 3% 27% 39% 21% 1% 4% F 34% 32% 20% 3% 5% 38% r 21% 26% 7% 5% F 8% 3.10 0.17 2.85 0.48 0.09 4234930.66
  • Kensington and Chelsea performed well against criteria, with the highest proportion of buildings classed as a 5
  • Neighbourhood evaluated well majority of borough is affluent, well maintained
  • CCTV coverage excellent across all of London
  • Deviations found deemed not to be critical

In the Public sector, Protector has inspected over 10.000 buildings, with a sum insured of more than GBP 87 bn.

For RBKC, 30 % of the sum insured was inspected.

Underwriting / Risk Management

  • Liability: Supporting premium decision and market levels

  • Combining white and green factors results in an overall green rating

  • Relevance and importance of factors are considered
  • Most important weigh more heavily in the final rating
  • These are clients that we want
  • Price accordingly

  • Combining all of the evaluation criteria allows Protector to form an overall view of the risk at hand

  • The final rating determines how we price our tender response
  • White/green clients get discount from subtotal groups when pricing
Client information Sums insured Summary other factors
UW IID . Various risk factors Total Want Current
insurer
AJ White Green Green White Green Yes
$\overline{A}$ Green White Green White Green Yes
AJ White Green Green White Green Yes
  • All Councils benchmark very well versus peers in terms of social services and highways maintenance
  • Resulting in lower ground up rates and frequencies
  • Most common claims are slips and trips, with no issues with asbestos or disease, large losses appear to be isolated incidents and not as a result of poor routines
  • Repudiation rates are high, 15% better than average for highways related claims, given foundation by following best codes of practice for highways and Number 1 in the UK from Ofsted inspections
  • The Tri-Borough Councils provide a wide range of services these are well funded and operated

Risk Management

  • Post Grenfell Tower Tragedy

  • A stronger focus than ever is on Fire & Safety in UK

  • Thousands of people are now discussing and implementing improvements

• Many risks will improve - but how much?

  • Protector Risk Management post Grenfell Tower preliminary action plan – finished July 7th , first actions taken
  • Updated plan will be finished medio August

Risk Appetite

  • Post Grenfell Tower Tragedy

  • Protector is top 1 / top 3 in the Nordic Market

  • We stand firmly behind our UK operation
  • Targeting a top 3 position in the UK market broker based
  • We will review, learn and develop together with our brokers

We are here to stay

Grenfell Tower Accident

  • Financial Impact

  • Too early to say, will take years, preliminary reserves are highly uncertain

  • We don't give detailed information about products, liabilities or any other client and/or reinsurance confidential information. The following figures are preliminary, uncertain and will include both property, liability and other potential related costs.
  • Gross claims all products preliminary estimated to GBP 50m
  • Net claims GBP 2,5m

  • All gross figures in the following investor presentation are exclusive Grenfell Tower.

  • All net figures includes Grenfell Tower.
  • This is done in order to support investors to understand the underlying reality of Protector's development. The formal figures in our quarterly report will include Grenfell Tower, gross and net.

Grenfell Tower Accident

  • Summary

  • A terrible tragedy, worst in decades

  • Claims handling project quickly up and running
  • Communication is challenging and important
  • Competent and experienced partners picked
  • Involved parties' feedback and advice is appreciated
  • Let's all learn from this tragedy
  • RBKC has been through a thorough UW process, scoring the risk as good
  • Fire & Safety situation in UK is better than Norway
  • We stand firmly behind our UK operation

Q2 2017 Results

Our DNA

Vision The Challenger

Business Idea This will happen through unique relationships, best in class decision-making and cost effective solutions

Main targets Cost and quality leadership Profitable growth Top 3

Values Credible Open Bold Committed

Highlights Q2 2017 result

  • Profitable growth continues – despite Grenfell Tower

  • Grenfell Tower Fire

  • Tragic event, minimal net financial effect for Protector
  • Operating profit before tax of NOK 169,5m (NOK 254,9m)
  • Net Combined ratio 90,7% (93,7%)
  • GWP growth of 23,4% (23,4% local currency)
  • Gross expense ratio 7,5% (5,1%)
  • Investment return NOK 116,1m or 1,3%
Unchanged
guiding for 2017
Net combined ratio 92%
Volume growth 20% (22% local)
Cost ratio <7%
  • Solvency ratio of 177%, prepares for growth in 2018-2020
  • We stand firmly behind our UK operations

Gross written premiums Q2 2017

  • Nordic growth leader – slightly ahead of schedule

  • GWP total NOK 890,5m up 23,4%

  • Strong growth in UK (NOK 130,9m)
  • Strong Norwegian growth Q3 expected
  • Change of ownership: early cut off underlying growth expected to be somewhat higher (will be accounted for in Q3)
  • Housing sector entered in the UK > NOK 20m
  • Sub segment to the Public sector
Business
unit
Q2
2017
NOK
m
Q2
2016
NOK
m
growth
NOK
%
growth
LCY
%
Commercial
Public
&
Norway
sector
365
5
,
354
6
,
%
3
1
,
%
3
1
,
Change
of
Ownership
(COI)
151
5
,
172
7
,
%
-12
3
,
%
-12
3
,
Sweden 204
0
,
149
9
,
%
36
1
,
%
39
3
,
Denmark 17
7
,
23
9
,
%
-25
9
,
%
-35
3
,
UK 140
8
,
10
0
,
%
1311
4
,
%
1295
3
,
Finland 10
9
,
10
7
,
%
1
6
,
%
-7
3
,
Group 890
5
,
721
8
,
%
23
4
,
%
23
4
,

1Exclusive Grenfell Tower 2 inclusive Grenfell Tower

Claims development Q2 2017

  • Grenfell Tower tragedy stands for 58,7% of the gross claims ratio
  • Gross claims ratio 77,4%1 , down from 89,5% in Q2 16
  • Q2 run-off gains amounted to NOK 24,3m or 3,2%
  • Net claims ratio 89,2%2 , down from 94,3%
  • Net impact of Grenfell Tower tragedy dismissible
  • Claims handling value chain further development good progress

• Underlying trend is good

Cost ratio Q2 2017

  • Cost leader in Europe

  • Gross expense ratio 7,5%, up from 5,1%

  • As explained last year, 5,1%, was underlying higher
  • No real cost issues
  • Net expense ratio 1,5%, up from -0,5%
  • Cost on a normal, very low level
  • Higher cost due to UK and Finland
  • Our claims handling cost is higher than peers
  • Efficiency program in claims handling started
  • 1,5-2,0pp improvement possible next 2-3 years
  • Full-time employees now 283

Scalability and improvement programs (incl. claims handling cost) will lead to lower cost level next two years

Commercial and Public lines Norway

  • On track, focus on claims handling, very large win Q3

  • Volume up 3,1%

  • Good hit-ratio P&C, poor hit-ratio EB
  • 1 very large win
  • Renewal rate 92%
  • 1 in Norwegian Broker Associations quality survey

  • 3 rd year in a row, 2 out of 3 awards received
  • Strengthened focus on claims handling
  • 50 % of all employees, large potential
  • Improvement in value chains, digitalization
  • Very strong volume start Q3
  • Biggest customer ever on board July 1st

Change of ownership insurance (COI)

  • Technical surveys in focus

  • Number of Open Claims still on a good level

  • Court results slightly weaker than in Q1
  • 37 % 26 % 37 % (win, draw, losses)
  • Very good recourse and claims prevention results
  • COI released report about Norwegian housing market
  • 40 pages based on facts, shows that conflict level is low (1,8%)
  • Good reception from relevant decision-makers (politicians, broker industry, etc.)
  • IT-solution (iPad-app) for technical surveys launched, ProTakst
  • Training course held for 70 participants (15 locations), very good feedback.
  • Will increase efficiency and quality on technical surveys
  • Housing-prices is cooling down, but high real estate turnover is expected

Sweden

  • Strong growth, profitability on track

  • Volume up 36,1% (+39,3% in SEK)

  • Renewal rate 71%
  • One very large non-renewal, 33m

  • Gross CR of 100,3% (72,5%)

  • Gross combined H1 100,5%
  • New Q-record for claims cost savings, 40,1m
  • Net CR of 96,1% (87,0%)
  • Net combined H1 86,4%
  • Strong new sales
  • Continued high hit-ratio, > 40% (nr. of wins)

Finland - E-services launched

  • Public sector on track
  • Hit-ratio >30% on volume and nr.
  • Commercial sector advancement
  • Several new large Motor customers won
  • Three new broking companies placed customers
  • Tender volume still low but rising every month

  • E-services l@unched 1/7

  • Update policy and upload information
  • View policy, terms & conditions and invoices
  • Download claims data

Denmark results Q2 2017

  • On track, H1 operating profits before tax NOK 8,7m

  • Net combined ratio 132,2% (YTD 103,7%)

  • Net claims ratio Workers Comp. ~ 110%. Slightly more conservative than earlier communicated (100%)
  • Gross combined ratio 116,4% (YTD 104,5%)
  • 25,9 % GWP decrease (-35,3 % in DKK)
  • Renewal rate 34%
  • ComeBack '17 is well on track within Service and Claims handling
  • Still limited risk appetite on new WC volume

• New country manager will begin august 1st - Thomas Vængebjerg Boutrup

  • Large volume quarter, high activity, Grenfell Tower

  • GWP YTD NOK 157,1m(> 80 clients)

  • GWP Q2 NOK 140,8m
  • Grenfell Tower Projects up and running
  • Net and gross combined ratios influenced by Grenfell Tower, underlying reality too early to say

  • Very good feedback from the brokers

  • The challenger is warmly welcomed
  • Team of 20 people aiming for "cultural lead"
  • Recruitment of 20 people next 12 months

Protector's key success factors

  • Cost, quality, profitability and growth
Gross expense
ratio
2012 2013 2014 2015 2016 Q2 2017
PRF 7,7 % 8,8 % 7,6 % 7,5 % 6,8 % 7,5 %
Gjensidige 15,5 % 15,3 % 15,0 % 15,1 % 14,2 %
Codan/Trygg-Hansa1 18,6 % 19,5 % 21,2 % 16,4 % 14,8 %
Tryg 16,4 % 15,6 % 14,6 % 15,3 % 15,7 %
Topdanmark 15,8 % 16,2 % 15,7 % 15,9 % 16,4 %
If 16,9 % 16,8 % 16,7 % 13,0 % 16,6 %
LF 21,0 % 19,0 % 19,0 % 19,0 % 19,0 %
KLP 26,4 % 26,2 % 23,1 % 21,1 % 22,8 %
Avg. ex. PRF 18,7 % 18,4 % 17,9 % 16,5 % 17,1 %
Net Combined
ratio
2012 2013 2014 2015 2016 Q2
2017
Avg.
12-16
Gjensidige 85,3 % 89,2 % 86,0 % 83,7 % 83,4 % 85,5 %
Tryg 88,2 % 87,7 % 84,2 % 86,8 % 86,7 % 86,7 %
If 89,3 % 88,1 % 87,7 % 85,4 % 84,4 % 87,0 %
Topdanmark 88,0 % 91,5 % 86,0 % 87,3 % 85,1 % 87,6 %
PRF 86,2 % 86,7 % 84,5 % 88,7 % 97,0 % 90,7% 88,6 %
Codan/Trygg-Hansa1 94,3 % 95,3 % 90,4 % 94,0 % 86,2 % 92,0 %
LF 98,0 % 97,0 % 93,0 % 91,0 % 95,0 % 94,8 %
KLP 107,8 % 103,7 % 91,9 % 98,8 % 98,7 % 100,1 %
Avg. ex. PRF 92,8 % 92,3 % 88,5 % 89,6 % 88,5 % 90,3 %

Source: TNS Gallup surveys and Finnish Insurance Broker Assocation (FIBA)

Revenue
growth
(GWP)
2012 2013 2014 2015 2016 Q2
2017
Avg.
12-16
PRF 26,1 % 22,7 % 27,6 % 19,7 % 21,0 % 23,4 % 23,4 %
KLP 15,4 % 10,9 % 10,7 % 20,8 % 13,8 % 14,3 %
Gjensidige 2,1 % 7,7 % 7,9 % 7,4 % 5,7 % 6,2 %
LF 3,2 % 3,5 % 7,4 % 5,4 % 6,0 % 5,1 %
Codan/Trygg-Hansa1 7,2 % -1,0 % -0,8 % 3,5 % 7,2 % 3,2 %
If 6,4 % 1,5 % -2,8 % -1,6 % -2,2 % 0,3 %
Topdanmark 1,0 % 1,5 % 2,6 % -2,6 % -1,6 % 0,2 %
Tryg 18 % -4,0 % -4,4 % -2,7 % -1,7 % -2,2 %
Avg. ex. PRF 5,3 % 2,9 % 2,9 % 4,3 % 3,9 % 3,9 %

Profit & loss Q2 2017

- Strong growth and improved technical result

[1.000.000 NOK] Q2 2017 Q2 2016 YTD 2017 YTD 2016 FY 2016
Gross premiums written 890,5 721,8 2 977,9 2 634,0 3 439,0 GWP growth 23,4% in Q2, 13,1% YTD
Gross premiums earned 927,3 873,0 1 785,9 1 655,9 3 250,4
Gross claims incurred (1 262,0) (781,4) (2 046,3) (1 489,1) (3 005,0)
Earned premiums, net of reinsurance 757,8 720,4 1 468,0 1 352,0 2 669,0
Claims incurred, net of reinsurance (675,7) (679,0) (1 334,0) (1 289,0) (2 540,4)
Net commission income 33,2 34,3 119,8 119,6 118,5
Operating expenses (44,9) (30,7) (91,2) (63,9) (167,0)
Other income/costs (17,0) (10,6) (28,4) (7,2) (38,3)
Net financial income 116,1 220,5 142,6 188,6 499,3 ROI
1,7% YTD
Profit before tax 169,5 254,9 276,8 300,1 541,1
Tax (22,9) (31,1) (60,5) (59,7) (88,4) Low tax due to zero tax on equity gains
Profit before components of comprehensive income 146,6 223,8 216,4 240,4 452,7
Comprehensive income incl. tax 18,4 (1,1) 29,6 (8,0) (3,4)
Profit for the period 165,0 222,7 246,0 232,4 449,3
Claims ratio, net of ceded business (1) 89,2% 94,3 % 90,9% 95,3 % 95,2 %
Expense ratio, net of ceded business (2) 1,5% -0,5 % -2,0% -4,1 % 1,8 %
Combined ratio, net of ceded business (3) 90,7% 93,7 % 88,9% 91,2 % 97,0 %
Gross claims ratio (4) 136,1% 89,5 % 114,6% 89,9 % 92,5 %
Gross expense ratio (5) 7,5% 5,1 % 7,4% 5,6 % 6,8 % "World leading" expense ratio
Gross combined ratio (6) 143,6% 94,6 % 121,9% 95,5 % 99,2 %
Retention rate (7) 81,7% 82,5 % 82,2% 81,6 % 82,1 %
Earnings per share (8) 1,70 2,60 2,51 2,79 5,25

(1) Claims incurred, net of reinsurance in % of earned premiums, net of reinsurance

(2) Operating expenses in % of earned premiums, net of reinsurance

  • (3) Net claims ratio + net expense ratio
  • (4) Gross claims incurred in % of gross premiums earned
  • (5) Sales and administration costs in % of gross premiums earned

(6) Gross claims ratio + gross expense ratio

  • (7) Earned premiums, net of reinsurance in % of gross earned premiums
  • (8) Profit before other comprehensive income divided by weighted number of shares

Investments

Core business

Investments

- Beautiful "Float" growing rapidly

Priority 1 is to never allow any risk for solvency issues or fire sale

Portfolio statistics

- In-house managed equity portfolio vs. OSEBX end of June 2017

Key Figures In-house
Managed
Portfolio
OSEBX
Performance 121,6% 13,3%
Dividend yield 2,3% 4,1%
P/E NTM* 13,9 14,8
3 yr
sales CAGR
27% -2%
3 yr
EPS CAGR
27,9% -21%

*Factset estimates except for one company not listed where own estimates are used

  • Extreme outperformance in period
  • Cannot, and will not expect similar outperformance in the future
  • Comfortable with periods of underperformance as long as underlying performance is good
  • Goal to beat market over time

Investment performance evaluated over the long term

Portfolio statistics

- In-house managed portfolio vs. benchmark end of June 2017

Portfolio data 30.06.2017
Size NOK m 6209
Yield 2,54%
Duration 0,37
Credit duration 3,17
Average
rating
BBB+1
  • Navigating in a very hot market
  • Significant outperformance in the period
  • Cannot, and will not expect similar outperformance in the future
  • Goal to beat benchmark over time

Investment performance evaluated over the long term

34

*Benchmark bond portfolio made up by basket of cross-over funds: Storebrand Rente +, Arctic Return Class I, Carnegie Corp. Bond, Handelsbanken Høyrente,

Holberg Kreditt, Pareto Høyrente, Alfred Berg Income, Eika Kreditt, Landkreditt Høyrente, Skagen Høyrente

1Average rating based on official and shadow rating

2Protector graph adjusted for the difference between NIBOR, STIBOR and CIBOR from February and March '17 when portfolios were created in Sweden and Denmark, respectively.

Investment performance Q2 2017

  • Strong underlying development

  • 1,3% return on investment portfolio, net investment result of NOK 116,1m

  • Equities; return of 4,0%
  • Portfolio consist of 15 companies
  • Good underlying development
  • Two companies sold as their target price was reached
  • Bond portfolio; return of 0,7%
  • Spreads further tightening
  • No high yield exposure in bond funds
  • Lower total risk than benchmark

Balance sheet Q2 2017

  • Strong & growing fast
[1.000.000 NOK] 30.06.2017 30.06.2016 31.12.2016
Owner-occupied property 13,7 13,6 13,7
Financial assets* 11 398,3 8 261,5 8 537,6
Bank deposits 285,5 45,9 204,3
Other assets 2 173,8 1 372,1 1 091,7
Total assets 13 871,4 9 693,1 9 847,4
Total equity 2 317,2 2 051,3 2 268,2
Subordinated loan capital 1 241,4 648,1 645,9
Total reserves 7 282,6 5 551,4 5 148,0
Other liabilities* 3 030,1 1 442,3 1 785,3
Total equity and liabilities 13 871,4 9 693,1 9 847,4

* Financial derivatives has for informational purposes been netted in this balance sheet.

Strong capital position:

  • SCR coverage ratio 177 % pr. 30.06
  • SCR fully covered by Tier 1 capital only
  • NOK 194m dividend paid
  • Full Tier 2 utilization; some Tier 1 restricted capacity

Composition of SCR:

  • Net insurance risk 52 %
  • Net market risk 39 %
  • Other risks 9 %

Available SII capital:

  • Assumed dividend of 40 % on YTD17 result
  • Guarantee provision subtracted from own funds

Shareholder matters

  • Per 30.06.2017
Shareholder No. Shares Percent
STENSHAGEN INVEST AS 6,550,000 7.60%
ODIN NORDEN 4,485,857 5.21%
SWEDBANK ROBUR SMABOLAGSFOND AND NORDENFON 5,763,756 6.69%
OJADA AS 3,563,116 4.14%
HVALER INVEST AS1 3,186,809 3.70%
STATE STREET BANK AND TRUST COMP 1,902,531 2.21%
ARTEL HOLDING A/S 1,873,451 2.17%
FROGNES AS 1,649,916 1.92%
GENERALI PANEUROPE LTD 1,523,350 1.77%
VEVLEN GÅRD AS 1,450,000 1.68%
JOHAN VINJE AS 1,437,841 1.67%
SKANDINAVISKA ENSKILDA BANKEN AB 1,400,000 1.62%
AVANZA BANK AB 1,362,582 1.58%
NORDNET BANK AB 1,359,814 1.58%
PETROSERVICE AS 1,283,815 1.49%
BNP PARIBAS SECURITIES SERVICES 1,122,844 1.30%
FONDITA NORDIC MICRO CAP INVESTMEN 1,100,000 1.28%
VERDIPAPIRFONDET DNB NORGE (IV) 1,088,886 1.26%
MP PENSJON PK 1,045,379 1.21%
ODIN NORGE 1,031,201 1.20%
20 LARGEST 44,181,148 51.28%
OTHERS 41,974,457 48.72%
TOTAL SHARES 86,155,605 100.00%
1
CEO, Sverre Bjerkeli

Related parties shareholding

  • Management's direct and indirect shareholding totals 3,5m shares or 4,0% of current outstanding shares
  • Board members directly own a total of 11,1m shares or 12,9% of current outstanding shares
  • 33 employees own directly and indirectly a total of 3,8m shares or 4,4% of current outstanding shares (incl. management)
  • Protector owns a total of 11 235 own shares

¹ Share price adjusted for dividends, no reinvestment of dividends Data pr. 30.06.2017

Profitable growth + investment return = success

Summary Q2 2017

  • Profitable growth continues – despite Grenfell Tower

  • GWP growth of 23,4 % or NOK 168,7m

  • On track to 20% annual growth
  • Net Combined ratio 90,7% (93,7%)
  • Solvency ratio of 177%, prepares for growth in 2018 and 2019

• Grenfell Tower tragedy in focus

We stand firmly behind our UK operation

Unchanged
guiding for 2017
Net combined ratio 92%
Volume growth 20% (22% local)
Cost ratio <7%

Q2 2017 Results

Q&A

Key ratio description

Ratio

  • (1) Claims ratio, net of ceded business
  • (2) Expense ratio, net of ceded business
  • (3) Combined ratio, net of ceded business
  • (4) Gross claims ratio
  • (5) Gross expense ratio
  • (6) Gross combined ratio
  • (7) Retention rate
  • (8) Earnings per share
  • (9) Return on Equity (ROE)
  • (10) Return on Solvency Capital

Ratio calculation

  • (1) Claims incurred, net of reinsurance in % of earned premiums, net of reinsurance
  • (2) Operating expenses in % of earned premiums, net of reinsurance
  • (3) Net claims ratio + net expense ratio
  • (4) Gross claims incurred in % of gross premiums earned
  • (5) Sales and administration costs in % of gross premiums earned
  • (6) Gross claims ratio + gross expense ratio
  • (7) Earned premiums, net of reinsurance in % of gross earned premiums
  • (8) Profit before other comprehensive income divided by weighted number of shares
  • (9) Profit before other comprehensive income divided by average shareholder's equity
  • (10) Profit before changes in security provisions less tax divided by sum of average shareholder's equity and security reserves

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