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Protector Forsikring

Investor Presentation Oct 25, 2019

3719_rns_2019-10-25_deb00ce9-c119-4cc8-a7c0-15e687458b55.pdf

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Q3 2019 Interim Results

Investor presentation Oslo, 25th October 2019

Our DNA

Vision

The Challenger

Business Idea

This will happen through unique relationships, best in class decision-making and cost effective solutions

Main targets

Cost and quality leadership Profitable growth

Top 3

Values

Credible

Open

Bold

Committed

«Vi er forskellige»

«Vi är annorlunda»

«Vi er annerledes»

«Olemme erilaisia»

«We are different»

Highlights Q3 2019 17% growth, combined ratio 91,6%

  • GWP growth of 17% (16 % local currency)
  • Net Combined ratio 91,6%
    • Run-off gains f.o.a amounted to 1,9% incl. Arbitration aftermath
  • Profit before tax 54,1 MNOK
  • Investment return -15,3 MNOK or -0,2%
  • Solvency ratio of 164% (incl. COI)
  • Poor profitability in Nordics Price increases kicking in
  • Strong UK development Q3 & YTD

Guiding 2019 –
unchanged from Q2 19
Net combined ratio 100 %
Volume growth 18 %

Highlights Q3 2019 – incl. COI Norway

9% growth, combined ratio 92,1%

  • GWP growth of 9% (8 % local currency)
  • Net Combined ratio 92,1%
    • Run-off gains f.o.a amounted to 1,2% incl. Arbitration aftermath
  • Profit before tax 18,6 MNOK
  • Investment return -41,4 MNOK or -0,4%
  • Solvency ratio of 164% (incl. COI)
  • Poor profitability in Nordics Price increases kicking in

Gross written premiums Q3 2019

Growth of 17 % (16 % LCY) – continued price increases

  • GWP 732 MNOK up 17%
  • YTD growth 19%
  • UK 31 MNOK low hit ratio (UW discipline)
  • Denmark 31 MNOK high level of new sales at new prices
  • Finland underlying growth 0,5 MNOK
  • Nordic Price increases 40 MNOK (6 %)

Business unit Q3 19 MNOK Q3 18 MNOK NOK growth NOK % growth LCY % growth Norway Comm. & Publ. 306 296 11 4 % 4 % Sweden 170 161 8 5 % 5 % Denmark 67 36 31 85 % 72 % UK 178 146 31 21 % 20 % Finland 11 -15* 26 Protector 732 624 108 17 % 16 %

5

*Technical issues.

Q3 GWP (NOK m)

Protector's volume development 2x volume October 1st 2015 to October 1st 2019

• 22 % CAGR last 10 years • 16 % CAGR from 2014 to 1st Oct. 2019

  • Last billion NOK took 22 months
  • Now price increases do support present growth
  • Profitability initiatives entering 2020 top priority

Claims development Q3 2019

Claims ratio 84,1%, one very large claim

  • Gross claims ratio 88,2%, down from 89,9%
    • Unaffected by Arbitration aftermath result
  • Net claims ratio 84,1%, down from 88,9%
    • 89,5 % excl. Arbitration aftermath
  • Run-off gains f.o.a amounted to 21,7 MNOK or 1,9 %
    • Grenfell Tower arbitration settlement (~60 MNOK)
    • Run-off losses Personal lines Norway/Denmark (~47 MNOK)
  • Clean up in case reserves in Finland
  • Large loss ratio higher than "normalized"
    • Grenfell tower arbitration result does not affect gross result since it has been booked on gross level earlier
    • One 40 MNOK Property claim in Sweden

Gross large loss ratio*

Cost development Q3 2019

  • Cost the real way this is what matters
    • Gross cost incl. Claims handling ex. Broker commissions

Cost leader in the world – improving competitive position

  • Broker commission neutral seen from a competitive point of view
  • Cost the real way 7,9 %, down from 9,0 %
  • Gross cost ratio 7,1%, down from 8,1%
    • Will increase due to higher broker commission going forward
  • Net cost ratio 7,5%, up from 6,7%
    • Will increase due to less Reinsurance commissions going forward
  • Cost levels supported by very low expected bonus level for 2019
    • Underlying reality 1% higher

Combined Ratio development Q3 2019

Net CR 91,6% - guiding unchanged

Norway Sweden Denmark UK Finland Protector
Excl. COI Q3 2019 Q3 2018 Q3 2019 Q3 2018 Q3 2019 Q3 2018 Q3 2019 Q3 2018 Q3 2019 Q3 2018 Q3 2019 Q3 2018
Net claims ratio 96,2 % 80,5 % 84,6 % 81,9 % 85,7 % 91,6 % 35,1 % 165,0 % 111,8 % 136,5 % 84,1 % 88,9 %
Net cost ratio 5,5 % 0,6 % 11,2 % 13,7 % 4,1 % 4,1 % 9,0 % 23,6 % 6,7 % 17,4 % 7,5 % 6,7 %
Net combined ratio 101,7 % 81,1 % 95,8 % 95,6 % 89,8 % 95,6 % 44,0 % 188,6 % 118,4 % 153,9 % 91,6 % 95,7 %
Gross claims ratio 97,4 % 95,6 % 89,2 % 90,4 % 82,7 % 81,6 % 65,0 % 77,0 % 110,6 % 120,6 % 88,2 % 89,9 %
Gross cost ratio 4,1 % 2,8 % 10,1 % 11,7 % 5,0 % 5,1 % 11,4 % 19,7 % 4,3 % 16,5 % 7,1 % 8,1 %
Gross combined ratio 101,5 % 98,4 % 99,2 % 102,2 % 87,7 % 86,7 % 76,3 % 96,6 % 114,9 % 137,1 % 95,3 % 98,0 %

• Reinsurance commissions significantly down – change of Property Reinsurance solution

• UK Net CR 88,6% excl. Arbitration aftermath

Pricing increases – YTD results Q3 Price increases according to guiding after Q2

Q3 YTD Q4
Continued high
renewal rates following
acceptance of price increases.
≈12,1% ≈ 10,8% Higher than YTD
Q3 price increases heavily influenced
by
significant price increases on unprofitable clients.
≈15,7% ≈ 8,0% Higher than YTD
Q3 volume on a low level. Small volumes
remaining in 2019.
≈9,3% ≈ 13,5% Lower
Close to 0 volume in Q3 & Q4 NA ≈ 7,2% NA
Building a new portfolio Individual Individual Individual
Average claims inflation (all products) 4 % in the Nordics, significant higher in Motor

Market Prices up in all Nordic countries

Protects cost advantage to our benefit

Norway
General; Price increases all over in line with market
Motor/bus/long haul; Significant higher including uplift on high value vehicles and electrical cars
Health; Significant higher
Public property; Higher, unsustainable rates at the moment
Sweden
Sweden
Sweden
Motor/bus/long haul; Significant claims inflation and increased claims level
Property; Both frequency-
and large loss driven
Norway
Denmark
Denmark
Denmark
WC; Negative interest rates and very high capital requirement is a very challenging mix
Motor; Significant claims inflation
Affinity; Some very unprofitable affinity programs
Finland
Finland Individual; Client driven price increases
Affinity; Some very unprofitable affinity programs

In-depth view into UK

Henrik Høye Director Public lines & UK

  • ~ 60 people in Manchester and London
    • Strong mix of individuals in great offices
    • Embracing the culture and gradually living our DNA
  • Quality leader by far
  • Slightly behind schedule on growth
    • Disciplined behaviour in a big market
    • Nr 3 in Public sector

• GFT arbitration settled, focus on profitable growth

  • Slightly ahead of schedule on profitability
    • Partially due to few large losses last 18 months

Claims handling

  • Manage claim and client
  • Keep legal cost at low level
  • Process is key
  • Align with reinsurance
  • Proactive and professional communication
  • Full property settlement 17.8.18
  • Liability will take many years

Reinsurance

  • Claims handling involvement/support
  • Align reinsurance with Risk Management, UW and renewal season
  • UK Casualty Reinsurance contract renewal completed twice
  • Property XL, 2bn NOK capacity from January 19
  • Arbitration Loss with Munich Re
    • Other solution in place (85 % of disputed amount covered)

World leading reinsurance partners

Inspection examples

Construction Cladding

The four Ensure correct settlements to BSRs and Clients on valid claims

Grenfell Tower Minimize the expenditure on legal costs

projects Learn for the future – Use Risk Management to mitigate future events

Risk Management/ UW

  • RBKC still our client
  • UW well done
  • Lessons learned re Tower Blocks
  • Post GT RM report released

Media/Communication

  • Reactive and open
    • On the spot and credible
  • No media advisor
    • All requests handled internally
  • Brokers, Reinsurance companies and "insurance industry" updated
  • Potential Defendants

Grenfell Tower

Property afterplay settled, releasing key resources for the right focus

  • Almost 2 years process
  • 2 500 pages of documentation

  • Key resources tied up in process
  • Some internal lessons learned, but…
  • Ok final solution, more important; it is behind us
  • Focus is now on profitable growth in UK and the Nordics

Grenfell Tower Arbitration Aftermath

Following the Grenfell Tower arbitration award in Protector's disfavor (see message to Oslo Børs 5 th July 2019), Protector has concluded settlement terms with other [involved] parties under which Protector will recover 85 % of the disputed amount, corresponding to approximately 60 MNOK. The amount will be paid to Protector and booked in Q3. Having concluded this matter, we look forward to focusing on profitable growth in UK and the Nordics.

Creating Culture as one Team Team embracing the cultural journey, Protector is different

Protector Network

• Cross team mentoring and meeting attendance.

Lunch & Learn

• Cross team knowledge share and social

TIME Champion

• Linked to values, monthly nomination of champions using @Workplace

The UK team A strong composition, two locations, one team

  • Local experience and expertise in all major areas
    • Underwriting all classes of business Manchester & London
    • Claims all classes of business + engineer expertise Only Manchester
    • Risk management all major fields Manchester & London
    • Finance and regulatory Manchester
    • Management and relationships Manchester & London
  • Experience challenged and supported by well educated graduates in all areas
    • Steep learning curves and rapid development
  • Key resources from Oslo integral part of the team long term
    • Leading by example
  • "One team" as a competitive advantage and engine for feedback and 1+1 > 2

Public Sector We are here for the long run, profitability comes first

  • ~ 100 public sector clients in the portfolio
    • Top 3 position reached
  • Underwriting of 250 tenders annually avg of 2 products pr. tender
  • Evaluation of approximately 350 factors per product…
  • «Best in class» underwriting
  • Soft market for certain clients and products
  • Resulting in low hit-ratio
  • Good renewal processes for 2020 inceptions

Housing Associations Developing further competitive advantages

  • ~70 Housing Associations in portfolio
  • Underwriting based on Public Sector, but adjusted
  • High share of attritional losses makes cost advantage key
  • Value chain in claims handling possible to improve

Jurna Irisured Profit Rate Maintenence Rate Average rent (4) Average Voids Comment Total Total Total Assessment
20 - 2010 2010 Awerage Trend 2000 2002 2010 2010 Average Trend
633,195,102 1.64% 2.20% 2.32% 1.98% 0.00% 0.74% 0.82% 0.81% 0.79% 0.79% 87 18 Higher profit rate than average with lower ma Green White Green Green
227,298,088 0.54% -0.10% 1.19% 0.92% And 5.12% 5.72% 5.55% 5.22% 4,74% 5.29% 107 High revenue and costs due to care facilites p White Write White Green
7,859,517,315 0.00% 1.10% 1.50% 2.53% 0 0046 0.00% 0.00% 0.70% 0.67% 0.69% 05 26 Profit rate around average, maintenance sligh White White Green Green
1896 655 968 2.325 2.50% 2.65% 2 49% 0.00% 0.00% 0.92% 0.95% 0.85% 0.91% 107 Strong financial perfromance with a better thi Green White Green Green
208.693.250 0.51% 0.83% 0.32% 0.43% 0.00% 0.00% 0.58% 0 64% 0.71% 0.64% 82 56 Low profit rate, high number of void days. Low Yellow White N/A White
895,261,612 0.83% 1.44% 1.52% 1.24% 1 02% 0.86% 0.85% 0.69% BC Revenue and costs fairly steady, profit in line White White Green Green
475,714,717 1.51% 0.82% 111% 1.28% 1.42% 1.42% 137% 1.54% 126% 1.41% 96 22 Profit is average. Maintenance spend rate is a White Green Green Graen
1.028.597.196 1.21% 1.20% 2.47% 1.32% 0.00% 0.3494 0.41% 0.41% 0.42% 0.40% 123 15 Average profits, low income and cost. Maintel Yellow William Green White
196,972,705 0.00% 0.12% 0.36% 0.46% 0.66% 0.74% 0.80% 0.93% 0.91% 0.82% 89 19 Profit/surplus rate is low, but this is a not-for White Green NIA White
2,408,763,403 1.28% 2.66% 1.64% 1.42% 0.00% 0.00% 0.00% 1.14% 1.16% 1.15% 75 Average profit rate intine with the group. Mail White White Green Green
1.077,988,147 2.68% 8.17% 4.06% 3.40% 0.00% 0.0096 0.67% 0.63% 0.74% 0.68% 06 17 Very high Encreasing) revenue and profit rans White Green Yellow White
137.152.715 0.45% 0.50% 0.81% 0.56% 0.00% 1.10% 1.16% 1.05% 092% 1.07% 19 Average Income, high cost and maintenance White White Green Green
639,787,666 1.91% 187% 1.82% 2.83% 0 00% 1.05% 1.10% 1.17% 0.97% 1.08% 100 Profit and maintenance rate above the average White White Green Green
978,728,590 2.28% 2.77% 3.15% 2.57% 0.0016 1.52% 1.06% 1.00% 1.05% 2.19% 104 17 Profit and maintenance above data set and et Green White White
530,807,000 0.86% 0.83% 1.19% 1.26% 0.00% 0.00% 0.00% 082% 0 93% 0.88% 135 25 Maintenance and profits around average. Fur Yellow White
776,397,020 1.66% 1.64% 1.33% 1.48% 0 00% 1.08% 1.53% 1.15% 1.08% 1.25% 155 28 High vold days and high rent (London). Pinang White Vallage Green White
72,908,891 1.68% 2.49% 1.59% 1.57% 0.00% 0.59% 0.54% 0.54% 0.71% 0.60% 113 Small portfolio, revenue and costs increasing White White White
667.955.677 0.17% 0.25% 0.20% 0.22% 0.51% 0.56% 0.549 0.69% 0.58% 90 Profit and maintenance low: Unable to get vol Yellow White Yellow
4,443,977,843 1.74% 1.91% 2.96% 1.90% 1.45% 1.57% 2.45% 1.37% 1.37% 2.44% 00 29 Higher revenue and costs but also profits that Green White Grean Green
225,272,580 0.76% 2.96% 2.68% 2.09% 0 42% 0.51% 0.39% 0.69% 0.78% 0.60% 95 80 High profits - low income and low cost due to: White Green 84/2 White
173,886,875 0.42% 0.55% 0.63% 0.47% 0 19% 0.23% 0.18% 0.25% 0.24% 0.22% BO 12 Low revenue, costs & profit below total averal Walte Green NIL White
179,202,770 0.48% 0.47% 018% 0.50% 0.53% 0.56% 0.68% 0.72% 0:68% 1 11 Low on all financial parameters, revenue and Yellow White N/A White
56,155,000 0.00% No financial accounts available N/A White 84/2 White
200/000/000 0:61% 8.65% 1.79% 625% No maintenance spend or void information as White White raffa White
469,519,000 2.06% 1.95% 2.22% 1.92% 2.64% 2.62% 192% 2,44% Revenue, Cost, Profit Rate consistently above Green White Green Green
1153.953.864 0.67% 0.36% 0.37% 0.44% 0.00% 0.49% 0.48% 0.48% 0.47% 0.48% 77 16 Revenue, costs and maintenance rates on the Yellow White Green White
609,534,255 0.38% 0.58% 0.49% 0.4996 2.99% 3.00% 3.30% 3.49% 3.60% 3.29% 72 Revenue and costs are below weish average, White White Green Green
2.027.742.219 1.19% 2.18% 2.20% 2 20% 0 00% 0.82% 0.71% 0.75% 0.66% 0.74% 122 Revenue and cost rate slightly above average. While White Green White
842,322,417 1.01% 1,06% 1.15% 0.65% 1.10% 107% 1.09% 153 16 Low void days and high rent luest london sp a White White White White
129/071.206 1,40% 1.47% 1.70% 1,44% 94 Low cost rate and high profit rate on upward ! White White White White
2,364,786,990 2.14% 2.50% 2.72% 2.37% 1.50% 1.36% 1.40% 1.42% 2 09 15 Profit rate 100% higher, maintenance 60% high Green Yellow Green Green
51,050,000 1.15% 1.62% 172% 2.43% 87 Worse than average revenue rate, better than White White N/A White
1.148,800,000 0.14% 0.24% 0.24% 0.28% 2.47% 2.47% 2,47% 82 Revenue rate is lower than date set, cost cate Yellow Green Gener White
338,789,689 0.89% 1.01% 1.18% 0.95% 0.97% 0.74% 0.72% 0.85% BC 33 High average volds. According to LHA annual White White 84/2 White
545,000,000 1.70% 1.96% 2.11% 1.7496 0.45% 0.73% 0.69% 0.64% 00 Average turnover with a lower than average of White Green Green Green
Середности (2) Вайна сава с председари (2), Рександр. 25, Рекейского (2) и 2008. Всександра (2008) 2008. Всександра (2008) 2000 г. 1992. 1992. 1992. 1992. 199. 199. 199. 199. 1.148,800,000 0.14% 0.24% 0.24% 0.24% 0.28% } 2.47% 2,47% 2,47% Revenue rate is lower than date set, cost rate Yellow Green Green White
M Copillid line that Couplin Inco Conntie M Copitid lare Hal Capitial M Capitial Inc. Capitial. Inc. Capition 338.789.689 0.89% 1.01% 1.13% 0.95% 1 0.97% 0.74% 0.72% 0.85% 125 BD High average volds. According to LHA annual White White White N/A White
GRE GSL 1.9 RE 202 32/ RE 5.5 3.5 1.9 1.8 2.8 2.50 2.50 2.50 2.50 2.50 2.80 236 3.80 (250 236 2.80 (250 2.50 2.88 125.0 545,000,000 1.70% 1.96% 2.11% 1.74% 1 0.45% 0.73% 0.69% 0.64% Average surnover with a lower than average of White Green Green Green
316 552 121 18. 18. 31. 35. 5.2 12. 15. 18. 18. 150. 256. 83.50 23.5 32.50 18. 3.60 2.50 2.50 2.50 2.50 2.50 2.50 2.50 2.50 2.50 2.50 2.50 2.50 2.50 2.50 2.50 2.50 2.50 2.50 14.129.734 100% 2.19% 4.48% 3.73% Lack of Information only two years. Heavy res White Yellow Yellow N/A Yellow
45.54 45.85 1.8 1.5 1.9 1.8 1.50 6.6 6.8 1.8 1.8 1.8 1.8 1.61 2.61 2.53 2.58 2.58 3.88 3.80 2.80 2.50 2.50 2.50 2.50 2.50 2.50 2.50 2.50 2.50 2.50 2.50 2.50 2.50 2.50 2.50 2.50 2.50 2.50 2,556 3558 35,047 1,760.169,777 1.28% 1.47% 126% - 126% 0.18% 0.12% 0.15% 0.15% 0.15% 0.78% 0.78% - 85 Slightly lower revenue than total data set and White White White Green
421 316 12 15 12 63 131 151 132 652 155 123 651 135 236 235 356 353 350 352 353 352 352 352 352 352 3152 352 3152 3152 3152 3152 3152 3152 3152 3152 3152 3152 3152 3152 3152
239 288 121 18 155 432 384 324 137 138 135 668 231 235 3853 3838 3838 383 350 350 359 358 359 3529
55.48 98.07 1.8 1.2 1.6 1.2 2.11 1.5 1.2 1.6 4.5 2.2 2.6 1.5 2.28 1.61 3.92 1.65 1.51 1.81 1.81 1.28 1.21 1.21 1.21 1.21 1.21 1.22 1.22 1.22 1.22 1.22 1.22 1.22 1.22 1.22 1.22 1.22 1.22
Share of nlaims by slain lape [Cunnl]
In La Charles Collection Collection Collection Collection Commendential Collection Compressional Collection Comprehense Commended Collection Commendent Collection Comments of
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78.88 68.83 1.85 - 8.92 96.69 4.85 20.00 60.05 1.85 0.92 96.69 1.85 19,834 2,234 9,962 1,225,898 2,564 2,504 7,524 43,854 2,259 3,552 4,275,838 2,564 2,574 3X 100 1X 1 3X 200 000 ************************** 11X 2X 2X 2X 1X 1X 1X X 1X top - Yellam While Geers Yellau While Red - Red 8.45 8.07 1.14 8.58 8.76 2855
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8.75 0.00 0.46 0 0.46 0 0.12 0 0.12 4.45 1.84 8.75 8.86 8.42 8.42 4.45 4.84 7,348 4,754 44,554 84,554 84,555 6,265 3,488 28,428 2,248 2,248 4,784 44,554 84,555 6,765 5,188 128 128 1
24X -
SX 75X 15X 2 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 AX lugs Geree Green While While Vellou Geore Gerra 8.85 8.04 8.02 8.84 : 455,876
99.94 37.00 - 1.54 16.65 4.54 59.54 57.88 તે. તે હતું. હતું દિવેલ 46.69 1.54 4,158 4,165 3,268 4,185 4,324 23,268 23,268 4,198 4,185 3,268 4,924 29,268 BX = 1X = = DX 28X X CO CONSULTION
8.24 8 8.85 9.25 1.24 8.85 9.29 1.11 2,841 2,551 20,928 - - - - - - - - - - - 2,455 40,478 2,554 24,578 1 - 1 - 1 - 1 - 1 - 3,455 44.178 3X . Company of Concession Company of Concession Company of Concession Company of Concession Company of Concession Company of Concession Company of Concession Company of Concessio 12X - 12X - 12X - 97% CONSULTION OF COLLECTION OF COLLECTION OF COLLECTION OF COLLECTION OF COLLECTION OF CONSULTION OF CONSULTION OF CONSULTION OF CONSULTION OF CONSULTION OF CONSULTION OF CONSUL 47X 12 12 12 12 12 Green Green While 9.854
4.62 4.62
:
4.62 4.62 : 4.62 Company Comments of Children Company Company Company Company Company Company Company Company Company Company Company Company Company Company Company Company Comments of Child 1 - 1 28,542 - 1 - 1 - 8,542 - - - - - - - - - - - - - - - - - - - - - - 28,542 28,542 1 . 28,542 . CONSTITUTION OF 188X IX = IX = 1X = 1X = 1X = 1X = EX
BREE 1.18 4.71 5.89 BREN 1.18 - - - - - - - 4.24 5.85 BERE 트 트 트 트 트 트 트 트 트 트 BERR BREE BREE BREE . BERN ZAX BY 477 DI 42 41 81 81 81 81 541 621 81 191 II
68.45 57.58 2.41 2.41 8.34 - 28.96 110 11.9 2.0 2.0 2.0 1.0 1.1.2 2.11 2.21 2.21 2.21.1 2.2.1.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2.2 100 1000 SX 2X 2X 2X 2X 2X 1X 100 18 12 552 C. C. 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 1 8.18 8.85 8.84 8.28 176,452
18.87 9.37 9.37 8.45 8 8.45 1 - 1 - 2.72 2.47 18.82 5.57 5.97 8.45 2017 2222 2342 2,482 2,522,82,515 32,546 22,546 2,482 2,85 2,482 2,315 82,815 2,315 1,875 1,675 38,258 258 258 - 25X 25X 2000 19X 19X
CONTRACTOR
4X . 19X 100 100 100 4X 400 4X 100 1X 100 1X Company Concession Comparis Comparis Comparis Comparis Comparis Comparis Comparis Comparis Comparis Comparis Comparis Comparis Comparis Comparis Comparis Comparis Comparis Co 8.88 8.84 8.14 8.84 8.17 85.749
248.58 248.28 28 8.28 8.28 8 6 6 6 6 6 6 115.82 231 211.0 20.21 2.0 11.0 11.0 11.0 11.0 1.25 2.25 9.50 1.5 1.0 1.0 1.25 1.235 1.65 2.35 1.65 1.6 1.6 1.6 1.8 1.0 1.25 1.6 1.6 1.6 1.6 1.8 SEX 28X 20X 45X Carlos Career Station A BY - 1 - BY - 8.84 0.62
22 2019 11: 18 12 21 21 28 22 22 28 12 16 12 10 100 2017 28 28 28 28 10 16 12 2 1 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 1.82 1.82 1.88 1.85 8.85 1.83 1.92 1.92 1.92 1.54 1.54 16.556,225
.

Commercial Sector

Gradual and focussed approach with selected brokers

  • ~150 clients in portfolio
  • 5 major broker houses, 30 offices
  • 2/3 motor, but gaining traction on Property & Liability
  • High average premium per client vs Scandinavia
  • New sub-segments considered continuously

  • Underwriting and Risk Management is one

  • Manchester & London in same decision meetings

• Protector warmly welcomed by our brokers

Number of Visits P/Year Brokers
Account GVT
in Lively Bl
Over Share
GVP 2012
New sales GVP Overall GWP [New plus renewals] Focus Areas
Pro Rata
Target to d
Actual. Total Commer Total KAM Total Targer Result Total Gos Re focus Areas II Focus Areas 2 Focus Areas 3
Casegov 3 2 15,000,000 Paul 0 0 Understand account make sp - size and
broakdown per LOG
Relationship mag John now business prospecting
Leeds 6 10,000,040 Paul 700,000 700,000 Understand account make sp - size and
breakdown per LOB
Belationship map Joint now business prospecting
Marchaster 4 2 2 Paul 0 Understand account make up - xize and
broakdown por LOD
Relationship map John now business peace occing
Newcastle 2 2 20,000,000 Paul 0 0 Understand account make up - size and
breakdown per LOB
Flelationship map Joint new business prospecting
Shelleld 6 5,000,040 Paul 225,000 225,000 Understand account make In - size and
breakdown per LOB
Relationship map Joint new business prospecting
Earringham 6 4 70,000,000 Matt 250.900 250,000 Broker Visits - StrategulTrading Increase tender submissions Increase quote percentage
Clargov 6 4 95,000,000 Matt 450,000 880,000 450,000 880,000 Maintain momentum following recent large win
by more visability from relevant UW's
Understand make up of the overall account 50 we
can have a move targeted approach for the
remainder of H2
אתר וחותנות בקוח בנוקים וראו החוקים וא וועוקר ב
office with increase visability and
phgone called. Viden
Leade 12 7 000 000 000 525,040 Matt 1,100,000 63.750 1,625,000 906.250 up relationships - Obtain up to date structure
ebart
Fil. to meet the team property in Leeds to build Understand make up of the overall account so we
can have a mose targeted approach for the
remainder of H2
loentify top 3 pipeline accounts for
142 - 2019
Marchaster 25 15 17 80,000 000 1,707_395 Matt 1.400.000 4.661.946 3,992,399 6,413,686 Increase tender submissions Increase quote percentage Broker Visits - StratogelTrading
Leads 12 7 - 870,040 Matt 1,825,000 782,000 2,795,000 782,000 Management of Quotes Management of existing book I claims Broker Visits - Strategel Trading
Dradion G 654,540 Craig 150,000 796.197 950,000 796,197 Understand account make sp - size and
broakdown per LOE)
Develop a genuine pipeline Understand Property Owners book
Birtol G 4 177,040 Crain 175,000 598,000 175,000 598.600 Atrange visit to see Mark Neuitt, Linsag Crew,
Rob Cottoral
Develop a genuine pipeline and arrange quarterly
meetings to discuss
Leeds 6 176,345 Craig 200,000 200,000 Understand account make sp - size and
broakdown per LOB
Develop a genuine pipeline Property & Casuality to most
booker to discuss potential
Sheepiry 6 4 221,495 Craig 50.000 776,187 50,000 776,887 Can we help Jelf attain larger property Casualty
-----
Develop a genuine pipeline
Eirmingham 12 7 10.000.000 31,840 Matt 410,000 443,350 30,958 Understand beckees account - GVP and
relationship map
As algais of NTUIs Inscope top 5 accounts
Leede 12 7 8,000,040 1,001,546 Matt 1,950,000 2.001.622 513,055 Understand brokers account - PFG share Joint new business prospecting Ensure Otr revious go anoad
Manchester 24 14 17 12,000,040 705,174 Matt 2,150,000 760,740 2,850,433 1,356,478 Raltionship Map New Broking Director Mer - Phil Vright Face to face - quotes E751 plus
Nottingham 6 1 2.000.000 305,000 Matt \$50,000 305,000 370,250 205.000 Understand their account Relationship mag
Pusding 6 9,000,000 \$2,575 Matt 400,000 45€,254 \$7,958 Understand their account Relationship map
Beliatt 4 2 2 10.000 000 Paul COO BOO 600,000 Understand account make ap - size and
breakdown per LOB
Flelationship map Joint new business prospecting
Marchamer 2 10.000.000 Paul 100,000 400,000 Understand account make In - xize and
broakdown nor LOO
Relationship man John now business peoposias
Newcastle 4 2 10,000,000 270,000 Paul 400,000 883,500 0 Understand account make In - size and
breakdown per LOB
Flelationship map Joint new business prospecting
Birmingham 6 20,000,000 Loo 650,000 66,000 650,000 66,000 Arrange office visit to understand account
make up and key contacts. Mag be an
opportunits to do this initially sia Manchester.
ldentify opportunkles/pipeline until end of 2018. Paotise any opportunities that
arine.
Clasgov 6 20,000,000 140 600,000 600,000 Vo need to priocitise office visit ensuming ve
speak to key people Key people from Protector
should also attend
Vo need to hetter understand hookers account
better than we do at peesent. Obtain realistic
pipeline eases. Ast straight forward question how
Ensure we are proactive on quotes
that we receive.
Mancheme 10 C 30,000,000 51,702 100 1,550,000 1,005,130 1,604,287 1,005,120 Currently good traction vith this office but little
understanding of the account make up. I have
requested this via Allisos Castillo.
Arrange visit to build up realistic pipeline Priority to he given to Marsh
Manchester quotes

2019 H2 2019 2019 Q3
Seen % inbox Won Lost Quoted QR H/R Won Lost H/R Won Lost H/F
23 7% 1 6 4 48% 14% 729.412 5,875,386 11% 54.000 283,128 16%
203 58% 13 47 17 38% 22% 4.480.546 22,168,414 17% 1,234,496 8,169,543 13%
105 30% 9 25 5 37% 26% 10.860.079 13,392,366 45% 894,974 3,191,277 22%
20 6% 0% 0% 665,000 0% 0%
351 N/A 23 78 26 36% 23% 16,070,037 42,101,166 28% 2,183,470 11,643,948 16%
2019 H2 2019 2019 Q3
Seen % inbox Won Lost Quoted QR H/R Won Lost H/R Won Lost H/F
11 8% 1 2 1 36% 33% 170,715 491,797 26% 54.000 107,128 34%
90 65% 12 9 6 30% 57% 1,378,379 2,833,358 33% 1,038,996 228,056 82%
36 26% 5 4 2 31% 56% 943,670 787,260 55% 536,003 120,000 82%
1 1% 0% 0% 20,000 0% 0%
138 N/A 18 15 9 30% 55% 2,492,764 4,132,415 38% 1,628,999 455,184 78%
2019 H2 2019 2019 Q3
Seen % inbox Won Lost Quoted QR H/R Won Lost H/R Won Lost H/F
7 7% 2 1 43% 0% 18,697 2,200,000 1% 11,000 0%
62 58% 12 5 27% 0% 762,124 5,661,467 12% 60,500 2.231.687 3%
27 25% 2 6 30% 25% 116.401 2.340.906 5% 78.401 466,777 14%
11 10% 0% 0% 40,000 0% 0%
107 N/A 2 20 6 26% రిళ్లిన్న 897,222 10,242,373 8% 138,901 2,709,464 5%
2019 H2 2019 2019 Q3
Seen % inbox Won Lost Quoted QR H/R Won Lost H/R Won Lost H/F
5 5% 2 2 80% 0% 540,000 3.183.589 15% 165,000 0%
51 48% 1 26 6 65% 4% 2.340.043 13.673.589 15% 135.000 5,709,800 2%
42 40% 2 15 3 48% 12% 9.800.008 10.264.200 49% 280,570 2.604.500 10%
8 8% 0% 0% 605,000 0% 0%
106 N/A 3 43 11 54% 7% 12,680,051 27.726.378 31% 415,570 8,479,300 5%

Profitable Growth Status Disciplined Growth, Good Profitability (but early)

in MNOK FY 17 FY 18 YTD 19
Gross written 252,9 504,6 664,4
Gross earned 154,7 380,4 521,4
Net earned 74,6 184,7 334,3
  • Slow growth in public sector and housing
  • Good traction in commercial sector
Net ratios FY 17 FY 18 YTD 19
Net claims ratio 130,7 % 102,4 % 89,3 %
Net cost ratio 12,7 % 13,1 % 12,0 %
Net CR 143,4 % 115,6 % 101,3 %
Net CR excl. GFT 98,0 % 115,6 % 96,8 %
  • Few large losses in 2019, but good attritional claims development
    • Loss ratios are volatile
  • Casualty reinsurance is too expensive, but with variations
    • Should improve as record is proven
Gross ratios FY 17 FY 18 YTD 19
Gross claims ratio 618,0 % 66,8 % 71,5 %
Gross cost ratio 22,1 % 16,9 % 11,5 %
Gross CR 640,1 % 83,7 % 83,0 %

• Gross cost ratio (incl. claims handling) dropping very quickly

Claims Handling Ahead of Sweden and Denmark at the same time

  • ~20 people and growing
  • Clean Desk is culture
    • Possibly only «clean» claims department in the UK
  • Reduction & Recovery (RR) to be identified in every claim
    • Becoming culture
  • Counter Fraud project progressing well
  • Focus on efficiency comes later

Clean Desk
Yes No Total Days
Jan 221 ਰੇਤ 316 70%
Q1 Feb 280 0 280 100%
H1 Mar 315 0 315 100%
Apr 285 0 285 100%
Q2 May 298 21 319 93%
lun 287 32 319 90%
Jul 389 48 437 89%
H2 വ്യാപ്പിച്ചു. തുടർന്നും വിവ്യാനം വിവ്യാപ്പെടുന്നു. അവലംബം വിവ്യത്തിനും വിവ്യാവരുടെ വിവ്യാവരുടെ വിവ്യാവരുടെ വിവ്യത്തിന്റെ വിവ്യാപ്പെടുന്നു. അവലംബം വിവ്യത്തിന്റെ വിവ്യാനം വ Aug 372 26 398 93%
Sep 260 25 285 91%
Ilotal 2707 247 2954 97%

The Quality Leader, two years in a row Proud, but humble

Why will we fail or succeed? It is about people and culture

  • Recruit, develop and retain the right people

    • UK has started well
  • Learn, …

  • Understand and …
  • Live our DNA
    • UK is committed, we have a lot to learn

  • ~ 60 people in Manchester and London
    • Strong mix of individuals in great offices
    • Embracing the culture and gradually living our DNA
  • Quality leader by far
  • Slightly behind schedule on growth
    • Disciplined behaviour in a big market
    • Nr 3 in Public sector

• GFT arbitration settled, focus on profitable growth

  • Slightly ahead of schedule on profitability
    • Partially due to few large losses last 18 months

Financial result & balance sheet

Investment performance Q3 2019

-0,4%, net investment result of NOK -41,4m

• Equity return of -8,1%

  • Bond portfolio; return of 0,5%

    - In-line with the market

Q3 2019 investment performance

Equity portfolio statistics Volatility outside benchmark must be expected

  • 5 th Quarter in a row behind benchmark
    • 8 quarters in a row above benchmark in Q4 14-Q3 16
  • Intrinsic value estimates reduced with 1,5% in Q3
  • Discount to estimated intrinsic value 49%
  • Equity share of 9,0%, down from 10,3% in Q2
    • Portfolio of 12 companies

Portfolio statistics bonds

3 years with reduced risk

Portfolio data 30.06.19 30.09.19
Size bond &
cash eq.
(NOK m)
9 694 10 045
Avg. ref. rate (NIBOR,
STIBOR etc.)
1,0% 1,1%
Avg. spread/risk premium
(bp)
97 95
Yield 2,0% 2,0%
Duration 0,4 0,4
Credit duration 2,3 2,0
Avg.
rating
AA- A+

1Average based on official rating (>65%) and Protector rating (<35%) & is based on linear rating (as usual). WARF methodology would give a lower rating.

  • Very strong performance relative to capital consumption
  • Bond portfolio 91%
  • Yield up to 2,04% at end of quarter (1,95% in Q2)
    • Underlying ref. rate +11bp
  • HY portfolio reduced further in quarter

Profit & loss Q3 2019 17% growth, Combined Ratio 91,6%

Q3 2019 Q3 2018 YTD 2019 YTD 2018 FY 2018
Gross premiums written 732,4 624,3 4 551,6 3 811,0 4 286,1 16 % LCY growth, Price
incr. YTD 10,3 %
Gross premiums earned 1 291,3 1 042,4 3 680,2 3 016,4 4 139,6
Gross claims incurred (1 139,0) (937,1) (3 360,8) (2 697,6) (3 859,3)
Earned premiums, net of reinsurance 1 112,0 689,7 3 014,6 2 058,8 2 817,8
Other insurance related income 2,2 9,5 8,6 13,6 25,5
Claims incurred, net of reinsurance (935,2) (613,2) (2 819,4) (1 919,1) (2 658,3)
Sales cost (53,7) (55,4) (168,2) (156,2) (205,6)
Administration cost (38,0) (28,9) (118,9) (97,0) (143,1)
Commission from reinsurer 8,4 37,7 59,5 198,1 229,2 Solvency Reinsurance contract (SRI)
Other insurance related expenses (11,6) (10,8) (18,6) (18,1) (20,2)
Technical result 84,2 28,6 (42,5) 80,0 45,3
Other income/costs (14,7) (12,5) (42,1) (37,0) (49,4)
Net financial income (15,3) 35,5 34,1 122,1 (19,8) -0,2 %
return
Profit before tax 54,1 51,7 (50,4) 165,2 (23,9)
Claims ratio, net of ceded business 84,1 % 88,9 % 93,5 % 93,2 % 94,3 %
Expense ratio, net of ceded business 7,5 % 6,7 % 7,5 % 2,7 % 4,2 %
Combined ratio, net of ceded business 91,6 % 95,7 % 101,1 % 95,9 % 98,6 % Arbitration settled; 97,0% excl. GFT
Gross claims ratio 88,2 % 89,9 % 91,3 % 89,4 % 93,2 %
Gross expense ratio 7,1 % 8,1 % 7,8 % 8,4 % 8,4 %
Gross combined ratio 95,3 % 98,0 % 99,1 % 97,8 % 101,7 %
Retention rate (premiums not
ceded to Reinsurers)
86,1 % 66,2 % 81,9 % 68,3 % 68,1 % Around 85 % going forward due to SRI

Profit & loss Q3 2019

9% growth, Combined Ratio 92,1%

Q3 2019 Q3 2018 YTD 2019 YTD 2018 FY 2018
Gross premiums written 820,9 754,6 4 838,8 4 233,1 4 799,7 8 % LCY growth
Gross premiums earned 1 379,8 1 172,7 3 967,3 3 438,5 4 653,2
Gross claims incurred (1 233,4) (1257,2) (3 533,3) (3 312,5) (4 608,8)
Earned premiums, net of reinsurance 1 159,7 806,9 3 201,5 2 438,7 3 280,1
Other insurance related income 2,2 9,5 8,6 13,6 25,5
Claims incurred, net of reinsurance (984,6) (901,4) (2 901,6) (2 472,5) (3 332,9)
Sales cost (57,1) (56,6) (173,6) (160,6) (211,3)
Administration cost (35,4) (28,9) (118,9) (102,0) (166,4)
Commission from reinsurer 9,1 37,7 71,0 195,5 202,9 Solvency Reinsurance contract (SRI)
Other insurance related expenses (16,1) (10,8) (23,1) (18,1) (20,2)
Technical result 77,8 (143,6) 63,8 (105,5) (222,3)
Other income/costs (17,8) (15,6) (51,6) (46,5) (62,2)
Net financial income (41,4) 46,4 0,6 161,2 (56,2) -0,4 %
return
Profit before tax 18,6 (112,8) 12,8 9,2 (340,6)
Claims ratio, net of ceded business 84,9 % 111,7 % 90,6 % 101,4 % 101,6 %
Expense ratio, net of ceded business 7,2 % 5,9 % 6,9 % 2,8 % 5,3 %
Combined ratio, net of ceded business 92,1 % 117,6 % 97,6 % 104,1 % 106,9 % Arbitration settled; 97,3% excl. GFT
Gross claims ratio 89,4 % 107,2 % 89,1 % 96,3 % 99,0 %
Gross expense ratio 6,7 % 7,3 % 7,4 % 7,6 % 8,1 %
Gross combined ratio 96,1 % 114,5 % 96,4 % 104,0 % 107,2 %
Retention rate (premiums not
ceded to Reinsurers)
84,0 % 68,8 % 80,7 % 70,9 % 70,5 % Around 85 % going forward due to SRI

Balance sheet Q3 2019

SCR-ratio 164% based on standard formula

In millions 30.09.2019 30.09.2018 31.12.2018
Owner-occupied
property
13,0 13,6 13,4
Financial assets 9.318,4 8.158,1 7.591,8
Derivatives 21,2 9,2 25,7
Bank deposits 103,5 89,7 278,6
Other
assets
2.812,6 2.775,6 2.805,3
Discontinued
operations
2.661,1 2.239,3 2.117,2
Total assets 14.929,8 13.285,4 12.832,1
Total equity 1.978,5 2.305,0 2.033,1
Subordinated
loan
capital
1.243,3 1.243,3 1.243,3
Total reserves 8 696,2 7.495,6 7.102,1
Derivatives 19,8 19,7 8,6
Other
liabilities
1.417,4 1.173,2 1.138,5
Discontinued
operations
1.574,6 1.048,6 1.306,5
Total equity
and liabilities
14.929,8 13.285,4 12.832,1
  • SCR coverage ratio 164% pr. 30.09.2019; flat development Q/Q
  • SCR fully covered by Tier 1 and T1 restricted capital only
  • Full Tier 2 utilization; some Tier 1 restricted capacity

Solvency II

Composition of SCR:

•Net insurance risk 73%

•Net market risk 16%

•Other risks 11%

SCR composition

Eligible SII capital:

  • No dividend
  • Guarantee provision subtracted from own funds

Eligible SII capital

Shareholder's matters Per 30.09.2019

SHAREHOLDER NAME # SHARES %
STENSHAGEN INVEST AS 7 126 353 8,27 %
AWILHELMSEN CAPITAL HOLDINGS AS 6 535 816 7,59 %
CITIBANK EUROPE PLC 4 616 123 5,36 %
ODIN NORDEN 4 433 850 5,15 %
PROTECTOR FORSIKRING ASA 4 393 679 5,10 %
HVALER INVEST AS* 3 186 809 3,70 %
OJADA AS 2 060 842 2,39 %
SWEDBANK ROBUR SMABOLAGSFOND 2 020 266 2,34 %
VERDIPAPIRFONDET ALFRED BERG GAMBA 2 000 000 2,32 %
ARTEL AS 1 800 000 2,09 %
PERSHING LLC 1 557 085 1,81 %
UBS AG 1 469 900 1,71 %
UTMOST PANEUROPE DAC -
GP11940006
1 410 000 1,64 %
SWEDBANK ROBUR NORDENFON 1 350 000 1,57 %
JOHAN VINJE AS 1 187 841 1,38 %
HANDELSBANKEN NORDISKA SMABOLAG 1 142 868 1,33 %
VERDIPAPIRFONDET PARETO INVESTMENT 1 096 000 1,27 %
CLEARSTREAM BANKING S.A. 1 045 417 1,21 %
ALSØY INVEST AS** 1 040 933 1,21 %
NORE-INVEST AS 1 030 637 1,20 %
20 LARGEST 50 504 419 58,62 %
OTHER 35 651 186 41,38 %
TOTAL SHARES 86 155 605 100,00 %

Related parties shareholding • Management's direct and indirect shareholding totals 3,7m shares or 4% of current outstanding shares • Board members directly own a total of 8,1m shares or 9 % of current outstanding shares. Notification of trades; Primary insiders • Dag Marius Nereng, Chief Investment Officer, acquires 2000 shares (102 000 in total) • Henrik Høye, Country Manager UK & Dir. Comm. & Publ. lines, acquires 2000 shares (20 100 in total) • Anders Palm, Executive assistant & IR, acquires 8 028 shares (10 749 in total) • Line Engelmann-Kokkim, Employee representative in the board, acquires 202 shares (700 in total) 44,58 4 14 24 34 44 54 64 74 84 94 104 0 5 000 10 000 15 000 20 000 25 000 30 000 Share price (NOK) Volume (1.000) Protector share Quarterly volume and share price end of quarter¹

*CEO Sverre Bjerkeli

¹ Share price adjusted for dividends, no reinvestment of dividends

Data pr. 30.09.2019

Summary & QA Q3 2019

17% growth, combined ratio 91,6%

  • GWP growth of 17% (16 % local currency)
  • Net Combined ratio 91,6%

    • Run-off gains f.o.a amounted to 1,9% incl. Arbitration aftermath
  • Price increases continues in Nordics

    • Market acceptance good so far
    • Profitability priority Number 1 Lower growth rate must be expected
  • Strong UK development Q3 & YTD
  • Guiding for 2019 maintained

Appendix Oslo, 25th October 2019

This appendix contains numbers inclusive of COI

Protector 821 755 66 9 % 8 %
Finland 11 -15* 26
UK 178 146 31 21 % 20 %
Denmark 67 36 31 85 % 72 %
Sweden 170 161 8 5 % 5 %
COI 88 130 -42 -32 % -32 %
Norway Comm. & Publ. 306 296 11 4 % 4 %

*Technical issues.

  • Run-off losses Personal lines Norway/Denmark (~47 MNOK)
  • One 40 MNOK Property claims in Sweden

39

Key ratio description

Ratio

(1) Claims ratio, net of ceded business

  • (2) Expense ratio, net of ceded business
  • (3) Combined ratio, net of ceded business
  • (4) Gross claims ratio
  • (5) Gross expense ratio
  • (6) Gross combined ratio
  • (7) Retention rate

Ratio calculation

  • (1) Claims incurred, net of reinsurance in % of earned premiums, net of reinsurance
  • (2) Operating expenses in % of earned premiums, net of reinsurance
  • (3) Net claims ratio + net expense ratio
  • (4) Gross claims incurred in % of gross premiums earned
  • (5) Sales and administration costs in % of gross premiums earned
  • (6) Gross claims ratio + gross expense ratio
  • (7) Earned premiums, net of reinsurance in % of gross earned premiums

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