Investor Presentation • Oct 20, 2021
Investor Presentation
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20 October, 2021




1) Pay-out ratio based on regular dividend of NOK 4.00 declared by the Board. Payment pending approval from FSA.

Gjensidige and Gjensidigestiftelsen address mental health challenges among the young



| NOK m | 03 2021 | 03 2020 | YID 2021 | YTD 2020 |
|---|---|---|---|---|
| Private | 826 | 786 | 2,227 | 2,053 |
| Commercial | 712 | 603 | 1,731 | 1,620 |
| Denmark | 299 | 163 | 765 | 575 |
| Sweden | 83 | 67 | 101 | 73 |
| Baltics | (26) | 10 | (40) | 63 |
| Corporate Centre/costs related to owner | (87) | (84) | (277) | (265) |
| Corporate Centre/reinsurance | (3) | (32) | (135) | (204) |
| Underwriting result | 1,804 | 1,512 | 4,371 | 3,914 |
| Pension | 55 | 41 | 155 | 111 |
| Financial result from the investment portfolio | 207 | 551 | 1,566 | 190 |
| Amortisation and impairment losses of excess value | (28) | (43) | (94) | (139) |
| Other items | (16) | (13) | (48) | (47) |
| Profit/(loss) before tax expenses | 2,022 | 2,048 | 5,949 | 4,028 |
Gjensidige Forsikring Group 7

Loss ratio (%)
| 64.3 | (0.2) | (0.4) | (1.4) | 62.4 | |||||
|---|---|---|---|---|---|---|---|---|---|
| losses (pp) | Q3 2020 Change in large Change in run off (pp) |
Change in underlying frequency loss ratio (pp) |
Q3 2021 |
| INUK III 969 |
34 | 12 | 4 | (2) | 5 | ଧ | 1,024 |
|---|---|---|---|---|---|---|---|
| 2020 ОЗ |
Private | Commercial | Denmark | Sweden | Baltics | CC | 2021 Q3 |




Current bonds
■ Other (incl. hedge funds and commodities)


Eligible own funds
17 Operating SII earnings comprise SII underwriting result and SII financial result of the match portfolio after tax 2) 80% payout ratio according to dividend policy, based on YTD profit, and declared dividend of NOK 2 billion (NOK 4 per share)
| Metric | Status Q3 2021 | Target 2022 |
|---|---|---|
| Customer satisfaction (CSI) |
79 | 78, Group > |
| 90% | > 90%, Norway | |
| Customer retention | 79% | > 85%, outside Norway |
| Sales effectiveness | +23% | + 10%, Group |
| Automated tariffs | 55% | 100%, Group |
| Digital claims reporting | 80% | 80%, Norway |
| Claims straight-through processing |
21% | 64%, Norway |
| Claims cost | NOK 630 million | Reduce by NOK 500 million, Group |

| Metric | Target |
|---|---|
| Combined ratio | 86-89%1) |
| Cost ratio | <15% |
| Solvency margin (PIM) | 150-200% |
| ROE after tax | >20%2) |
| UW result outside Norway | NOK 750m (in 2022) 3) |
| Dividends | Nominal high and stable (and >80% over time) |

Gjensidige Forsikring Group

| Date | Location | Participants | Event | Arranged by |
|---|---|---|---|---|
| 20 October | Oslo | CEO Helge Leiro Baastad Head of IR Mitra H. Negård |
Roadshow | SEB |
| 22 October | London | CFO Jostein Amdal Head of IR Mitra H. Negård |
Roadshow (tel. meetings) |
DNB |
| 28 October | Copenhagen/Stockholm | CFO Jostein Amdal IRO Kjetil Gill Østvold |
Roadshow (tel. meetings) |
ABGSC |
| 11 November | Amsterdam/Paris | CEO Helge Leiro Baastad IRO Kjetil Gill Østvold |
Roadshow (tel. meetings) |
Kepler Cheuvreux |
| 11 November | London | CFO Head of IR Mitra H. Negård |
Conference (tel. meetings) |
Berenberg |
| 24 November | Oslo | Executive management Gjensidige Forsikring ASA | Capital Markets Day (virtual) |
Gjensidige |
| Claims, NOK million | Q3 21 | Q3 20 | YET DI 21 . | YTD 20 | FY 20 |
|---|---|---|---|---|---|
| Corporate Centre, gross | O | (24) | O | (284) | (305) |
| Corporate Centre, net of reinsurance |
O | (31) | O | (162) | (184) |
| Private | 32 | 49 | 165 | 157 | 240 |
| Commercial | 9 | 17 | 39 | 72 | 119 |
| Denmark | 21 | 7 | 96 | 103 | 124 |
| Sweden | 3 | (5) | ರಿ | (19) | (23) |
| Baltics | O | 3 | 5 | 17 | 20 |
| Total impact on claims, net of reinsurance |
64 | 41 | 312 | 1.67 | 296 |
| YTD 2021 | Group | Private | Commercial | Denmark | Sweden | Baltics | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2021 | 2020 | 2092 | 2020 | 2092 | 2020 | 2092 | 2020 | 2024 | 2020 | 2022 | 2020 | |
| Earned premiums Loss ratio Underlying frequency loss ratio |
21,665 65.7% 66.8% |
20,285 66.2% 6/.1% |
7,520 57.3% 61.0% |
7,027 57.9% 61.6% |
1,478 67.7% 68.7% |
6,659 65.8% 68.1% |
4,469 68.3% 69.1% |
4,409 72.6% 71.3% |
1,225 74.5% 75.9% |
1,197 75.8% 78.2% |
854 75.7% 80.0% |
887 63.9% 66.2% |
| Covid - large loss Covid - frequency Covid total |
312 312 |
(193) 360 167 |
165 165 |
(14) 171 157 |
39 39 |
(3) 76 72 |
(12) 96 96 |
115 103 |
8 8 |
(0) (19) (19) |
5 5 |
1 17 17 |
| Weather - large loss Weather - frequency Weather total |
(103) (213) (BT6) |
(10) (126) (136) |
(20) (87) (107) |
|||||||||
| Covid effect on large loss Covid effect on underlying frequency loss |
0.0% 1.4% |
(0.9%) 1.8% |
0.0% 2.2% |
(0.2%) 2.4% |
0.0% 0.5% |
0.0% 1.1% |
0.0% 2.1% |
(0.3%) 2.6% |
0.0% 0.6% |
0.0% (1.6%) |
0.0% 0.6% |
(0.1%) 1.9% |
| Weather effect on large loss Weather effect on underlying frequency loss |
(0.5%) (1.0%) |
0.0% 0.0% |
(0.1%) (1.7%) |
0.0% 0.0% |
(0.3%) (1.2%) |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
| Loss ratio adjusted for weather and covid Underlying frequency loss ratio adjusted for weather and covid |
65.7% 67.3% |
67.0% 68.8% |
5777790 61.5% |
60.1% 64.0% |
66.8% 68.0% |
66.9% 69.3% |
70.4% 71.8% |
74.9% 74.0% |
715 11% 76.5% |
74.2% 76.7% |
76 396 80.6% |
65.89% 68.1% |
| Q3 2021 | Group | Private | Commercial | Denmark | Sweden | Baltics | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2021 | 2020 | 20921 | 2020 | 2024 | 2020 | 2092 | 2020 | 2094 | 2020 | 2022 | 2020 | |
| Earned premiums | 7,516 | 6,949 | 2,631 | 2,460 | 2,579 | 2,267 | 1,550 | 1,473 | 417 | 420 | 302 | 291 |
| Loss ratio Underlying frequency loss ratio |
62.4% 65.1% |
64.3% 66.4% |
55.6% 59.6% |
55.6% 60.1% |
63.6% 65.8% |
63.9% 66.8% |
67.1% 71.2% |
74.9% 73.7% |
63.1% 63.0% |
66.5% 73.0% |
79.7% 84.6% |
68.3% 73.8% |
| Covid - large loss Covid - frequency |
64 | (31) 71 |
32 | 49 | 9 | 17 | 21 | 3 | (5) | 3 | ||
| Covid total | 64 | 41 | 32 | 49 | 9 | 17 | 21 | 7 | 3 | (5) | 3 | |
| Weather - large loss Weather - frequency Weather total |
||||||||||||
| Covid effect on large loss Covid effect on underlying frequency loss |
0.0% 0.9% |
(0.4%) 1.0% |
0.0% 1.2% |
0.0% 2.0% |
0.0% 0.3% |
0.0% 0.7% |
0.0% 1.3% |
0.0% 0.5% |
0.0% 0.7% |
0.0% (1.2%) |
0.0% 0.0% |
0.0% 1.1% |
| Weather effect on large loss Weather effect on underlying frequency loss |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
| Loss ratio adjusted for weather and covid |
65.246 | 64.9% | 56.8% | 57.6% | 63.9% | 64.6% | 68.4% | 75.4% | 63.9% | 65.3% | 79.796 | 69.4% |
| Underlying frequency loss ratio adjusted for weather and covid |
65.9% | 67.5% | 60.8% | 62.1% | 66.1% | 67.5% | 72.5% | 74.2% | 63.7% | 71.8% | 84.6% | 21 74.9% |
Private

Commercial



NOK m


CC = Corporate Centre Lage Losses > Losses relicided Lage losses in excess of NOK 30m ac charged to the Coponate Contre vhile up to NOK 30m per clainis correst to the segment in which the large loss ocurred. The Baltics segment has, as a main rule, a retention level of NOK 10m.
Gjensidige Forsikring Group 25
NOK m



NOK m

Run-off % of earned premium


11 Reported UW result for Q1 2016 was NOK 1,25 m. Adjusted for a non-recurring income of NOK 477m.
2) Reported UW result for Q3 2016 was NOK 712m. Adjusted for a non recurring cost the UW result was NOK 832m.
Plegarded Wiest Call Click Clores (CVCA 4-inneses in prosis of restructuring cost and CV (City consection incessed pay of the WCC (AP) n = 10.7 (All result pas WC (AVC ) (All
41 Reported UW result for Q3 2018 was NOK 573m. Adusted for a non-recurring cost the UW result was NOK 653m.
5) Reported UW result for Q4 2018 was NOK 1,914m. Adjusted for the extra run-off gains of NOK 1.1bn the UW result was NOK 834m
23.4% Gjensidige's calculated market share for 2021


A natural perils event covered by the Norwegian Natural Perils Pool occurs and is defined by Finance Norway as a single event. The total industry claims exceed NOK 1,500m

| Asset class | Investments, key elements1) | Benchmark |
|---|---|---|
| Match portfolio | ||
| Fixed income - short duration | Norwegian money market | 136032NO index |
| Bonds at amortised cost | Government and corporate bonds | Yield provided in quarterly reports |
| Current bonds | Mortgage, sovereign and corporate bonds, investment grade bond funds and loan funds containing secured debt |
IBOX COR 1-3 years QW5C index |
| Free portfolio | ||
| Fixed income - short duration | Norwegian money market | 136032NO index |
| Other bonds | IG bonds in internationally diversified funds externally managed and current bonds | Global Agg Corp LGCPTRUH index |
| High Yield bonds | Internationally diversified funds externally managed | BOAML global HY HWIC index |
| Convertible bonds | Internationally diversified funds externally managed | BOAML global 300 conv VG00 index / Exogen factors |
| Current equities | Mainly internationally and domestic diversified funds externally managed | MSCIAC NDUEACWF index |
| PE funds | Oil/ oil-service/ general (Norwegian and Nordic funds) | OSEBX index / oil price |
| Property | 50% of Oslo Areal | IPD index Norway / Exogen factors |
| Other | Miscellaneous |
1) See quarterly report for a more detailed description



| Split - Rating | Match portfolio | Free portfolio | ||||
|---|---|---|---|---|---|---|
| NOK bn | % | NOK bn | % | |||
| AAA | 13.1 | 35.6 | 1.1 | 8.3 | ||
| AA | 3.5 | 9.6 | 3.7 | 27.0 | ||
| A | 6.2 | 16.8 | 2.0 | 14.2 | ||
| ввв | 6.0 | 16.2 | 2.1 | 15.3 | ||
| BB | 0.1 | 0.2 | 0.4 | 3.2 | ||
| B | 0.9 | 2.5 | 0.6 | 4.7 | ||
| CCC or lower | 0.1 | 0.4 | 0.1 | 1.0 | ||
| Internal rating1) | 3.7 | 10.2 | 2.2 | 16.1 | ||
| Unrated | 3.1 | 8.5 | 1.4 | 10.2 | ||
| Fixed income portfolio | 36.8 | 100.0 | 13.8 | 100.0 |
| Split - Counterparty | Match portfolio | Free portfolio | ||||
|---|---|---|---|---|---|---|
| NOK bn | % | NOK bn | % | |||
| Public sector | 5.8 | 15.7 | 3.1 | 22.0 | ||
| Bank/financial institutions | 18.4 | 50.0 | 6.2 | 45.1 | ||
| Corporates | 12.6 | 34.3 | 4.5 | 32.8 | ||
| Total | 36.8 | 100.0 | 13.8 | 1 0 0 0 |


Gjensidige Forsikring Group 39
1) Operating SII earnings comprise SII underwriting result of the match portfolio after tax 22 80% payout ratio according to dividend policy, based on YTD profit, and declared dividend of NOK 2 billion (NOK 4 per share)
| NOK bn | Approved partial internal model (Group) |
Approved partial internal model (general insurance) |
Own partial internal model (Group)1) |
Own partial internal model (general insurance)1) |
Gjensidige Pensjons- forsikring |
|---|---|---|---|---|---|
| Capital available | 20.8 | 17.9 | 20.9 | 18.0 | 2.8 |
| Capital requirement | 11.4 | 10.1 | 9.5 | 8.2 | 1.8 |
| Solvency margin | 182% | 177% | 220% | 220% | 152% |
NOK bn

Figures as at 30.9.2021. GPF = Gjensidige AS. Deferred tax. All differences in valuation of assets and libilities are adjusted for tax. Tax is assumed on the security provision. Miscellaneous: Main effects are related to the provision and different valuation of Oslo Areal. 80% payout ratio according to dividend policy, based on YTD profit, and declared dividend of NOK 2 billion (NOK 4 per share)
| NOK bn | Approved PIM (Group) 1) |
Own PIM (Group) 2) |
|---|---|---|
| Eligible own funds | 20.8 | 20.9 |
| Capital charge for non-life and health uw risk |
8.8 | 7.1 |
| Capital charge for life uw risk | 1.9 | 1.9 |
| Capital charge for market risk | 7 4 | 6.9 |
| Capital charge for counterparty risk | 0.4 | 0.4 |
| Diversification | (4.9) | (5.2) |
| Basic solvency capital requirement | 13.5 | 11.0 |
| Operational risk | 1.0 | 1.0 |
| Adjustments (loss-absorbing capacity of deferred tax) |
(3.1) | (2.5) |
| Solvency capital requirement (SCR) | 11.4 | 9.5 |
| Surplus | 9.4 | 11.4 |
| Solvency ratio | 182% | 220% |
Figures as at 30.9.2021
1) Host of non-life and harket risk related to the non-life and heath insurance business is internally modelled. The stard formula is used for other iss. 2) Own partial internal model is not validated

Figures as at 30.9.2021. The legal perspective is the partial internal internal internal internal mediation in the may inted.
| 100 | 12 | Constraint | |
|---|---|---|---|
| SII | Max 20% of Tier 1 capital |
Max 50% of SCR less other T2 capital items |
Must be satisfied at group and solo level |
Equity (NOK m)

Annualised return on equity (%)


Market share - Total market



Sources: Insurance Sweden, 210 quarter 2021 (Gjensidige including Vardia), The Danish Insurance Association 30 quarter 2020. Battics Insurance Supervisory Authorities of Lithuania, Estonia Statistics, competitor reports, and manual calculations, 20° quarter 2021


-- Share of paid up policies - market total - Share of paid up policies - GPF

Share of paid up policies 1)



Annual contribution (DC) and premium (DB) 1)

| No | Shareholder | Stake (%) |
|---|---|---|
| ਜ | Gjensidigestiftelsen | 62.24 |
| 2 | Folketrygdfondet | 4.00 |
| 3 | BlackRock Inc | 3.20 |
| 4 | Deutsche Bank | 2.94 |
| 5 | Nordea | 1.50 |
| 6 | Scotia Bank | 1.37 |
| 7 | The Vanguard Group, Inc | 1.05 |
| 8 | State Street Corporation | 0.98 |
| 9 | Danske Bank | 0.88 |
| 10 Svenska Handelsbanken Group | 0.78 | |
| Total 10 largest | 78.94 |
Geographical distribution of shares 2)

44 Stareholder ist based on analysis performed by Orient of the Norwegan Centrel Securities Depository (VPS) as per 30 September 2021. This analysis pources as uney of the sharelates wha are behind the nomines accurrent that the is complete. 4 Discribution of share reducing share held by the Gensidge Foundation (Gensidigestifrelsen),

Gjensidige Forsikring Group
This pesertation and hare here have been pepared by and is the clearing A.S.) the Compon ", Such information is being govines to you informational ney note espocured, for he distributed to any other person of the local purpose. Fille to compy with this resirition may constitute a whatin of applicable examines larks. Texis, arco quinor presented heein a e east infrinting and a the driving and a cherefore sulject to drage without not open monthe in company consection of the inimation set out herein.
These materials may continue events and environments. Any statements. Any statements. Any statement of isonal finds in the unition, inthout, intose egading the Concert of the pusiness states, can and decires of mages contributing to trival business traditions in the incomment that in one hard on issues with nay case or actual ests, perfirmance or advision in the materially different for any fotus each perimance or achieved by such forwards. Schlowers locking statements and orders reading the Concern and bure is not the environment in with the Company will pear in the Company will personnel no objations to update the forward-looking statements contained to results, changes in assumptions or changes in factors affecting these statements.
This pessuation doesnot consisted in consection with a nother on the on initiation of any sticitation of any offer on subscribed on purches any securities and rigentialized n stall form the basis for comitined whas sever. In eliment of the material in the mation on the miss ompletered, accurry of finnes. The informationin this presentation is suited on completion and carge. The presentation have not been integral While the Company elles on information obtained for nources delieved to belible, does not a actually of completeres. According of warm), express or included is mode of the Company of its owner, differs or englayes or y of its owner, of the personal of the courage confines of the infornation in this resertation. None of the Compry, traffiliate on any of their resert reasons on exercused in are ary libility watsere (in egligere or drewseler aimigring resertain of it contents of the resertation of the presentation The Connection in the Conpert search will not be eget ed unter the US Securites Act, and a collection of putside the United States in ancemption for negation of the provided y Replation of the US Securities Act.
This presention the basis of any instance in econtinent in sculties of any issue necibed in need to make their any spaced to make the investigation and approach inte business and financel concirement the recurities. Any decision in the comes of a proposed offering of sould be need sole in the casts of fifornator orrained in any of the in reading for an ofteing, for unter information a bot the Company references mate by the Company, such as filing mate with the Confort Exchange, periodic reports and other materials available on the Company's web pages.
Genside For sing routes a lens be performance in addition to the financial figures prepared in accordination in management in and a Reporting Starter (FRS), The neaste no teline in International Prancis in are nonessaily allectly companies performance performance neasures . The PN arent internation in VFS mesures of performance, but hand think Gensi get speriments and epresent imprism management to Goupanditions for just the Soupandities. Ny jigens be equaled by FFS on of elegation, as vel as on financin, and regarded in the partiery por and presentation. Al Prisa representation A.I.APMs are presentation A.I.APMs are presentation The APMs have generally been used consistently over time. Definitions and calculations can be found at www.gjensidige.ndgroup/investor-relations/reports.
Head of Investor Relations [email protected] Mobile: (+47) 957 93 631
Investor Relations Officer [email protected] Mobile: (+47) 468 63 004
Schweigaards gate 21, PO Box 700 Sentrum, 0106 Oslo, Norway gjensidige.no/ir
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