Earnings Release • Jan 26, 2022
Earnings Release
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26 January, 2022
APMs are described at www.gjensidige.no/group/investor-relations/reports in a document named APMs Gjensidige Forsikring Group Q4 2021. 1) Annualised, YTD
| Metric | Delivered 2021 | Target |
|---|---|---|
| Combined ratio | 80.4% | 86-89%1) |
| Cost ratio | 14.2% | <15% |
| Solvency ratio (PIM) |
191% | 150-200% |
| ROE after tax | 31.0% | >20% 2) |
| UW result outside Norway |
NOK 809m | NOK 750m (in 2022) 3) |
| Dividends | NOK 7.70 (+4.1%) |
Dividend policy |
2) Corresponds to >16 per cent given zero run-off gains.
3) Excluding run-off.
1) Assuming annual run-off gains ~NOK 1 billion through 2022. Corresponds to 90-93 per cent given zero run-off gains.
Gjensidige targets high and stable nominal dividends to its shareholders, and a payout ratio over time of at least 80 per cent of profit after tax. When determining the size of the dividend, the expected future capital need will be taken into account.
Over time, Gjensidige will also pay out excess capital.
Customer centric focus
M&A to supplement
• General insurance
Build on our strong and unique position in Norway
Maintain capital discipline and attractive dividends
Strengthen profitability and grow outside Norway
Roadside assistance Acquisition of Falck RSA1)
Lettlånt – introducing car sharing insurance
Home seller insurance launched in Norway
Gjensidige Forsikring Group 7
| NOK m | Q4 2021 | Q4 2020 | YTD 2021 | YTD 2020 |
|---|---|---|---|---|
| Private | 727 | 704 | 2 953 | 2 757 |
| Commercial | 507 | 477 | 2 238 | 2 097 |
| Denmark | 260 | 225 | 1 025 | 800 |
| Sweden | (4) | 3 | 97 | 76 |
| Baltics | (38) | 5 | (78) | 68 |
| Corporate Centre/costs related to owner | (122) | (66) | (399) | (331) |
| Corporate Centre/reinsurance | 18 | (187) | (118) | (391) |
| Underwriting result | 1 347 | 1 162 | 5 718 | 5 076 |
| Pension | 59 | 56 | 214 | 167 |
| Financial result from the investment portfolio | 1 497 | 1 152 | 3 063 | 1 342 |
| Amortisation and impairment losses of excess value | (23) | (43) | (118) | (182) |
| Other items | (30) | (13) | (78) | (60) |
| Profit/(loss) before tax expenses | 2 850 | 2 314 | 8 799 | 6 342 |
Loss ratio (%)
| 68.4 | 1.6 | (0.0) | (0.8) | 67.6 | |
|---|---|---|---|---|---|
| Q4 2020 | Change in large losses (pp) |
Change in run off (pp) |
Change in underlying frequency loss ratio (pp) |
Q4 2021 |
1)
1) Operating SII earnings comprise SII underwriting result and SII financial result of the match portfolio after tax 2) Proposed dividend NOK 3.85 bn (7.70 NOK pr share)
| Metric | Status Q4 2021 | Target 2022 |
|---|---|---|
| Customer satisfaction (CSI) |
79 | > 78, Group |
| 91% | > 90%, Norway | |
| Customer retention | 79% | > 85%, outside Norway |
| Sales effectiveness | +25% | + 10%, Group |
| Automated tariffs | 55% | 100%, Group |
| Digital claims reporting | 80% | 80%, Norway |
| Claims straight-through processing |
22% | 64%, Norway |
| Claims cost | NOK 659 million | Reduce by NOK 500 million, Group |
| Date | Location | Participants | Event | Arranged by |
|---|---|---|---|---|
| 26 January | Oslo | CFO Jostein Amdal Head of IR Mitra H. Negård IRO Kjetil Gill Østvold |
Roadshow (tel. meetings) |
Carnegie |
| 28 January | London | CEO Helge Leiro Baastad Head of IR Mitra H. Negård |
Roadshow (tel. meetings) |
ABGSC |
| 31 January/ 3 February |
USA and Canada | CFO Jostein Amdal Head of IR Mitra H. Negård |
Roadshow (tel. meetings) |
DNB |
| 17 March | London | CEO Helge Leiro Baastad Head of IR Mitra H. Negård |
Conference (tel. meetings) |
Morgan Stanley |
| 23 March | Oslo | CFO Jostein Amdal Head of IR Mitra H. Negård |
Conference (tel. meetings) |
SEB |
| Claims, NOK million | Q4 21 | Q4 20 | FY 21 | FY 20 |
|---|---|---|---|---|
| Corporate Centre, gross | 0 | (20) | 0 | (305) |
| Corporate Centre, net of reinsurance |
0 | (22) | 0 | (184) |
| Private | 24 | 83 | 189 | 240 |
| Commercial | 6 | 47 | 45 | 119 |
| Denmark | 3 | 22 | 98 | 124 |
| Sweden | 2 | (4) | 10 | (23) |
| Baltics | 0 | 3 | 5 | 20 |
| Total impact on claims, net of reinsurance |
35 | 129 | 347 | 296 |
| 2021 | Group | Private | Commercial | Denmark | Sweden | Baltics | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2021 | 2020 | 2021 | 2020 | 2021 | 2020 | 2021 | 2020 | 2021 | 2020 | 2021 | 2020 | |
| Earned premiums Loss ratio |
29,136 66.2% |
27,161 66.8% |
10,068 57.5% |
9,434 57.8% |
10,083 68.7% |
8,929 66.6% |
5,999 68.6% |
5,910 71.9% |
1,649 76.2% |
1,592 76.0% |
1,150 77.7% |
1,176 65.3% |
| Underlying frequency loss ratio |
67.4% | 67.4% | 61.1% | 61.5% | 69.0% | 68.7% | 70.1% | 71.6% | 76.3% | 78.0% | 82.1% | 66.4% |
| Covid - large loss Covid – frequency Covid total |
- 347 347 |
(214) 511 296 |
- 189 189 |
(14) 254 240 |
- 45 45 |
(3) 123 119 |
- 98 98 |
(12) 137 124 |
- 10 10 |
(0) -23 -23 |
- 5 5 |
1 20 20 |
| Weather - large loss Weather - frequency Weather total |
(103) (213) (316) |
- - - |
(10) (126) (136) |
- - - |
(20) (87) (107) |
- - - |
- - - |
- - - |
- - - |
- - - |
- - - |
- - - |
| Covid effect on large loss Covid effect on underlying frequency loss |
0.0% 1.2% |
(0.8%) 1.9% |
0.0% 1.9% |
(0.2%) 2.7% |
0.0% 0.4% |
0.0% 1.4% |
0.0% 1.6% |
(0.2%) 2.3% |
0.0% 0.6% |
0.0% (1.4%) |
0.0% 0.4% |
(0.1%) 1.7% |
| Weather effect on large loss Weather effect on underlying frequency loss |
(0.4%) (0.7%) |
0.0% 0.0% |
(0.1%) (1.3%) |
0.0% 0.0% |
(0.2%) (0.9%) |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
| Loss ratio adjusted for weather and covid |
66.3% | 67.9% | 58.0% | 60.3% | 68.1% | 67.9% | 70.2% | 74.0% | 76.8% | 74.6% | 78.2% | 66.9% |
| Underlying frequency loss ratio adjusted for weather and covid |
67.9% | 69.3% | 61.8% | 64.2% | 68.6% | 70.1% | 71.8% | 73.9% | 76.9% | 76.6% | Gjensidige Forsikring Group 82.6% |
68.1% |
| Q4 2021 | Group | Private | Commercial | Denmark | Sweden | Baltics | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2021 | 2020 | 2021 | 2020 | 2021 | 2020 | 2021 | 2020 | 2021 | 2020 | 2021 | 2020 | |
| Earned premiums Loss ratio |
7,472 67.6% |
6,876 68.4% |
2,548 58.0% |
2,407 57.4% |
2,605 71.6% |
2,270 68.9% |
1,530 69.3% |
1,501 70.0% |
425 81.2% |
395 76.6% |
296 83.6% |
289 69.3% |
| Underlying frequency loss ratio Covid - large loss Covid – frequency Covid total |
69.1% - 35 35 |
68.3% (22) 151 129 |
61.6% - 24 24 |
61.1% - 83 83 |
70.0% - 6 6 |
70.3% - 47 47 |
71.4% - 3 3 |
72.2% - 22 22 |
77.7% - 2 2 |
77.4% - (4) (4) |
88.3% - - - |
66.8% - 3 3 |
| Weather - large loss Weather - frequency Weather total |
- - - |
- - - |
- - - |
- - - |
- - - |
- - - |
- - - |
- - - |
- - - |
- - - |
- - - |
- - - |
| Covid effect on large loss Covid effect on underlying frequency loss |
0.0% 0.5% |
(0.3%) 2.2% |
0.0% 1.0% |
0.0% 3.5% |
0.0% 0.2% |
0.0% 2.1% |
0.0% 0.2% |
0.0% 1.4% |
0.0% 0.5% |
0.0% (1.0%) |
0.0% 0.0% |
0.0% 1.1% |
| Weather effect on large loss Weather effect on underlying frequency loss |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
0.0% 0.0% |
| Loss ratio adjusted for weather and covid |
68.0% | 70.2% | 59.0% | 60.9% | 71.9% | 70.9% | 69.5% | 71.5% | 81.7% | 75.6% | 83.6% | 70.4% |
| Underlying frequency loss ratio adjusted for weather and covid |
69.5% | 70.5% | 62.5% | 64.6% | 70.2% | 72.4% | 71.6% | 73.7% | 78.2% | 76.4% | Gjensidige Forsikring Group 88.3% |
23 67.9% |
Private Commercial
CC = Corporate Centre. Large losses: Losses > NOK 10m. Weather related large losses are included. Large losses in excess of NOK 30m are charged to the Corporate Centre while up to NOK 30m per claim is charged to the segment in which the large loss occurred. The Baltics segment has, as a main rule, a retention level of EUR 0.5m. The Sweden segment has a retention level of NOK 10m. Gjensidige Forsikring Group 27
Run-off % of earned premium
1) Reported UW result for Q1 2016 was NOK 1,251m. Adjusted for a non-recurring income of NOK 477m related to the pension plans, the UW result was NOK 774m.
3) Reported UW result for Q4 2016 was NOK 700m. Adjusted for a non-recurring NOK 44m increase in provision for restructuring cost and NOK 23m provision for increased pay-roll tac the UW result was NOK 767m
4) Reported UW result for Q3 2018 was NOK 573m. Adjusted for a non-recurring NOK 80m restructuring cost the UW result was NOK 653m. 5) Reported UW result for Q4 2018 was NOK 1,914m. Adjusted for the extra run-off gains of NOK 1.1bn the UW result was NOK 834m .
2) Reported UW result for Q3 2016 was NOK 712m. Adjusted for a non-recurring NOK 120m restructuring cost the UW result was NOK 832m.
No limit for the frequency of events
Fire insurance coverage for buildings and contents in Norway includes coverage for natural catastrophes
24.5% Gjensidige's calculated market share for 2022
A natural perils event covered by the Norwegian Natural Perils Pool occurs and is defined by Finance Norway as a single event. The total industry claims exceed NOK 1,500m
| Asset class | Investments, key elements1) | Benchmark |
|---|---|---|
| Match portfolio |
||
| Fixed income – short duration |
Norwegian money market | I36032NO index |
| Bonds at amortised cost | Government and corporate bonds |
Yield provided in quarterly reports |
| Current bonds | Mortgage, sovereign and corporate bonds, investment grade bond funds and loan funds containing secured debt |
IBOX COR 1-3 years QW5C index |
| Free portfolio | ||
| Fixed income – short duration |
Norwegian money market |
I36032NO index |
| Other bonds | IG bonds in internationally diversified funds externally managed and current bonds |
Global Agg Corp LGCPTRUH index |
| High Yield bonds | Internationally diversified funds externally managed | BOAML global HY HWIC index |
| Convertible bonds | Internationally diversified funds externally managed | BOAML global 300 conv VG00 index / Exogen factors |
| Current equities | Mainly internationally and domestic diversified funds externally managed |
MSCIAC NDUEACWF index |
| PE funds | Oil/ oil-service/ general (Norwegian and Nordic funds) | OSEBX index / oil price |
| Property | 50% of Oslo Areal | IPD index Norway / Exogen factors |
| Other | Miscellaneous |
1) See quarterly report for a more detailed description Gjensidige Forsikring Group 37
Average duration: 3.6 years
Fixed income short duration Bonds at amortised cost
Current bonds
Carrying amount: NOK 23.4bn
| Split - Rating |
Match portfolio | Free portfolio | ||
|---|---|---|---|---|
| NOK bn | % | NOK bn | % | |
| AAA | 12.7 | 34.9 | 0.4 | 3.7 |
| AA | 2.9 | 7.9 | 3.2 | 27.6 |
| A | 6.4 | 17.5 | 1.8 | 15.3 |
| BBB | 5.9 | 16.1 | 2.0 | 17.8 |
| BB | 0.1 | 0.2 | 0.5 | 4.0 |
| B | 1.0 | 2.6 | 0.6 | 5.5 |
| CCC or lower | 0.1 | 0.4 | 0.1 | 1.1 |
| Internal rating1) | 4.0 | 11.0 | 1.4 | 12.3 |
| Unrated | 3.5 | 9.5 | 1.5 | 12.7 |
| Fixed income portfolio | 36.4 | 100.0 | 11.5 | 100.0 |
| Split - Counterparty |
Match portfolio | Free portfolio | ||
|---|---|---|---|---|
| NOK bn | % | NOK bn | % | |
| Public sector | 6.0 | 16.5 | 2.9 | 24.8 |
| Bank/financial institutions | 17.6 | 48.4 | 4.6 | 39.9 |
| Corporates | 12.8 | 35.1 | 4.1 | 35.3 |
| Total | 36.4 | 100.0 | 11.5 | 100.0 |
Gjensidige Forsikring Group 40
1) Operating SII earnings comprise SII underwriting result and SII financial result of the match portfolio after tax 2) Proposed dividend NOK 3.85 bn (NOK 7.70 per share), and declared dividend paid in Q421 of NOK 2 billion (NOK 4 per share)
| NOK bn | Approved partial internal model (Group) |
Approved partial internal model (general insurance) |
Own partial internal model (Group)1) |
Own partial internal model (general insurance)1) |
Gjensidige Pensjons forsikring |
|---|---|---|---|---|---|
| Capital available | 22.6 | 19.9 | 22.8 | 20.0 | 2.7 |
| Capital requirement | 11.9 | 10.6 | 9.8 | 8.4 | 1.8 |
| Solvency ratio |
190% | 188% | 233% | 238% | 147% |
Figures as at 31.12.2021. The legal perspective is the regulatory approved version of the partial internal model. Solvency margins reflect best estimate reserves. 1) Own partial internal model is not validated Gjensidige Forsikring Group 42
Figures as at 31.12.2021. GPF = Gjensidige Pensjonsforsikring AS. Deferred tax: All differences in valuation of assets and liabilities are adjusted for tax. Tax is assumed on the security provision. Miscellaneous: Main effects are related to the guarantee scheme provision and different valuation of Oslo Areal. Proposed dividend of NOK 3.85 bn (NOK 7.70 per share)
| NOK bn |
Approved PIM (Group) 1) |
Own PIM (Group) 2) |
|
|---|---|---|---|
| Eligible own funds | 22.6 | 22.8 | |
| Capital charge for non-life and health uw risk |
9.3 | 7.5 | |
| Capital charge for life uw risk |
2.1 | 2.1 | |
| Capital charge for market risk | 7.7 | 7.2 | |
| Capital charge for counterparty risk |
0.3 | 0.3 | |
| Diversification | (5.2) | (5.5) | |
| Basic solvency capital requirement | 14.2 | 11.5 | |
| Operational risk |
1.0 | 1.0 | |
| Adjustments (loss-absorbing capacity of deferred tax) |
(3.3) | (2.7) | |
| Solvency capital requirement (SCR) | 11.9 | 9.8 | |
| Surplus | 10.7 | 13.0 | |
| Solvency ratio | 190% | 233% |
Figures as at 31.12.2021.
1) Most of non-life and health iunderwriting risk and market risk related to the non-life and health insurance business is internally modelled. The standard formula is used for other risks. 2) Own partial internal model is not validated
Figures as at 31.12.2021. The legal perspective is the regulatory approved version of the partial internal model. Solvency margins reflect best estimate reserves. UFR-sensitivity is very limited. Gjensidige Forsikring Group 45
| T1 | T2 | Constraint | |
|---|---|---|---|
| SII | Max 20% of Tier 1 capital |
Max 50% of SCR less other T2 capital items |
Must be satisfied at group and solo level |
Sources: Insurance Sweden, 3rd quarter 2021 (Gjensidige including Vardia), The Danish Insurance Association 3rd quarter 2020. Baltics Insurance Supervisory Authorities of Latvia and Lithuania, Estonia Statistics, competitor reports, and manual calculations, 3rd quarter 2021 Gjensidige Forsikring Group 49
Share of paid up policies - market total Share of paid up policies - GPF
Annual contribution (DC) and premium (DB) 1)
| No | Shareholder | Stake (%) |
|---|---|---|
| 1 | Gjensidigestiftelsen | 62.24 |
| 2 | Folketrygdfondet | 4.23 |
| 3 | BlackRock Inc | 3.20 |
| 4 | Deutsche Bank | 2.95 |
| 5 | Nordea | 1.54 |
| 6 | Scotia Bank | 1.37 |
| 7 | The Vanguard Group, Inc |
1.06 |
| 8 | State Street Corporation | 0.94 |
| 9 | Danske Bank | 0.88 |
| 10 | Storebrand Investments | 0.86 |
| Total 10 largest | 79.29 |
10 largest shareholders 1) Geographical distribution of shares 2)
This presentation and the information contained herein have been prepared by and is the sole responsibility of Gjensidige Forsikring ASA (the "Company"). Such information is being provided to you solely for your information and may not be reproduced, retransmitted, further distributed to any other person or published, in whole or in part, for any purpose. Failure to comply with this restriction may constitute a violation of applicable securities laws. The information and opinions presented herein are based on general information gathered at the time of writing and are therefore subject to change without notice. The Company assumes no obligations to update or correct any of the information set out herein.
These materials may contain statements about future events and expectations that are forward-looking statements. Any statement in these materials that is not a statement of historical fact including, without limitation, those regarding the Company's financial position, business strategy, plans and objectives of management for future operations is a forward-looking statement that involves known and unknown risks, uncertainties and other factors which may cause our actual results, performance or achievements of the Company to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Such forwardlooking statements are based on numerous assumptions regarding the Company's present and future business strategies and the environment in which the Company will operate in the future. The Company assumes no obligations to update the forward-looking statements contained herein to reflect actual results, changes in assumptions or changes in factors affecting these statements.
This presentation does not constitute or form part of, and is not prepared or made in connection with, an offer or invitation to sell, or any solicitation of any offer to subscribe for or purchase any securities and nothing contained herein shall form the basis of any contract or commitment whatsoever. No reliance may be placed for any purposes whatsoever on the information contained in this presentation or on its completeness, accuracy or fairness. The information in this presentation is subject to verification, completion and change. The contents of this presentation have not been independently verified. While the Company relies on information obtained from sources believed to be reliable, it does not guarantee its accuracy or completeness. Accordingly, no representation or warranty, express or implied, is made or given by or on behalf of the Company or any of its owners, directors, officers or employees or any other person as to the accuracy, completeness or fairness of the information or opinions contained in this presentation. None of the Company, its affiliates or any of their respective advisors or representatives or any other person shall have any liability whatsoever (in negligence or otherwise) for any loss howsoever arising from any use of this presentation or its contents or otherwise arising in connection with the presentation. The Company's securities have not been and will not be registered under the US Securities Act of 1933, as amended (the "US Securities Act"), and are offered and sold only outside the United States in accordance with an exemption from registration provided by Regulation S of the US Securities Act.
This presentation should not form the basis of any investment decision. Investors and prospective investors in securities of any issuer mentioned herein are required to make their own independent investigation and appraisal of the business and financial condition of such company and the nature of the securities. Any decision to purchase securities in the context of a proposed offering of securities, if any, should be made solely on the basis of information contained in any offering documents published in relation to such an offering. For further information about the Company, reference is made public disclosures made by the Company, such as filings made with the Oslo Stock Exchange, periodic reports and other materials available on the Company's web pages.
Gjensidige Forsikring provides alternative performance measures (APMs) in the financial reports, in addition to the financial figures prepared in accordance with the International Financial Reporting Standards (IFRS). The measures are not defined in IFRS (International Financial Report Standards) and are not necessarily directly comparable to other companies' performance measures. The APMs are not intended to be a substitute for, or superior to, any IFRS measures of performance, but have been included to provide insight into Gjensidige's performance and represent important measures for how management governs the Group and its business activities. Key figures that are regulated by IFRS or other legislation, as well as non-financial information, are not regarded as APMs. Gjensidige's APMs are presented in the quarterly report and presentation. All APMs are presented with comparable figures for earlier periods. The APMs have generally been used consistently over time. Definitions and calculations can be found at www.gjensidige.no/group/investor-relations/reports.
Head of Investor Relations [email protected] Mobile: (+47) 957 93 631
Investor Relations Officer [email protected] Mobile: (+47) 468 63 004
Schweigaards gate 21, PO Box 700 Sentrum, 0106 Oslo, Norway gjensidige.no/ir
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