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Itera

Annual Report Apr 28, 2022

3639_10-k_2022-04-28_d9610521-d56e-4b3a-93c7-466c7aa3c7d1.pdf

Annual Report

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ANNUAL REPORT

Contents

CEO comment 4
Board of directors' report 8
Corporate governance 21
Financial statements Itera Group 28
Financial statements Itera ASA 59
Statement by the Board of directors and the CEO 71
Auditor's report 72
Shares and shareholders 77

CEO Comment 2021

Taking pole position

In 2021, we delivered one of the best rates of profitable organic growth in our industry while we continued to invest in digital capabilities to help customers accelerate their transition to the cloud.

"I am confident in our ability to continue to meet the urgency of the challenges and opportunities that lie ahead for our customers and in our ability to deliver on the promise of technology in creating sustainable digital businesses."

Our strong performance reflects our talented people's dedication and hard work in following our core strategy: Grow People, Grow Customers and Grow Company. We believe there is a direct link between this strategy, along with our innovative mindset and entrepreneurial culture, and the trust of our customers and partners and our ability to develop and attract great people.

Despite another pandemic year, we continued to sit apart in the marketplace with an even stronger foundation and an exciting future as the specialist in creating sustainable digital business. Digitalisation and sustainability have been mutually reinforcing during the pandemic, and we are seeing positive developments in the market for our services in all locations. To use a term from Formula 1, Itera has taken pole position for enabling businesses in various industries to transition digitally to a more sustainable future.

Best ever performance

As companies embrace digital transformation, our customers turn to Itera as their trusted realisation partner. This is reflected in 2021 being another year in which Itera performed better than ever before. Here are some highlights:

  • Itera was again ranked as one of the top 25 most innovative companies across all industries in Norway for the sixth consecutive year.
  • For our core digital business, we delivered organic revenue growth of 19% and increased our operating margin, with

an EBIT margin of 13.0% in 2021. We also showed 22% organic growth in the number of employees, with a net increase of 113 employees.

  • We invested more than NOK 18 million in our Digital Factory at Scale and world-class Cloud Centre of Excellence, which put Itera in pole position with a full range of services and capabilities in digital transformation.
  • We launched a next-generation AI-based offering for anti-money laundering (AML) for Nordic financial services organisations based on a strategic partnership with IBM and Red Hat.
  • We moved into new offices in Copenhagen, Reykjavik, Bergen and Bratislava and opened a new office in Fredrikstad close to Oslo.
  • Net cash flow from operating activities was NOK 70 million. We returned NOK 28 million in cash to shareholders as a dividend of NOK 0.35 per share, continuing to deliver on our disciplined capital allocation model.

Phasing out our own data centres started two years ago and has had a negative impact on revenue growth and profitability. At the end of 2021, only a few minor customers remain in our own data center, which will finally be discontinued at the end of the first quarter of 2022.

More importantly, we have been growing our core digital business – with opportunities in areas such as cloud, data and analytics, and AI-based industrial digitalisation with digital twins and automation. We are ready to digitise all aspects of any business with innovation, speed, scale, and quality. Our strategy defines the areas in which we will drive growth, build differentiation, and enable our business to create high value every day.

Digital Factory at Scale

Digital transformation underpinned by cloud and digital technologies continues to drive strong double-digit growth across our business. As a tech company, we are well prepared to help our customers navigate their futures.

It's now commonly accepted that data is what fuels digital transformation, but it is artificial intelligence (AI) that unlocks the value of that

data. However, the adoption of AI and datadriven decision making has been slower than anticipated. AI is not magic and requires a thoughtful and well-architected approach. For example, most AI failures are due to data preparation and organisation problems, not the AI models themselves. Success with AI models is dependent on first achieving success with how you collect and organise the data.

In response, we have created a Digital Factory at Scale for data-driven business with a full range of services and capabilities for contextualising data and unlocking insights across legacy systems. We are bringing together all our capabilities through our Digital Factory at Scale, from delivering three horizon digital strategies and cloud transformation journeys to cloud migration, cloud-native development, data, AI, application life cycle management and change.

More than technology, the move to the cloud is about adopting a new operating system for future data-driven business, opening radically new ways for companies to work, compete and drive value. Our customers value the depth and breadth of our services, our talent for creating sustainable digital business and our ability to find human solutions to complex challenges and to deliver tangible outcomes.

Increasing the speed of the energy transition

Digitalisation and sustainability are mutually reinforcing. As an example, transforming the world's energy system from fossil-based to renewable-based energy sources is one of the key challenges in terms of creating a lowemissions society. The push for decarbonisation towards net-zero is a unique opportunity to transform the energy system by modernising the ageing energy infrastructure and investing in new technology to operate more efficiently and develop new business models and growth opportunities.

According to research by the Royal Society in the UK, existing digital technology, from smart sensors to advanced cloud services such as machine learning and artificial intelligence, is estimated to contribute to one-third of the required carbon

reduction by 2030. The Nordic region is often regarded as a digital and sustainable frontrunner well-positioned to show the way globally.

Through our strategic partnerships with DNV, Cognite, Microsoft and IBM and Red Hat, we are building new digital capabilities for the future energy system. For instance, using our Digital Factory at Scale and Cloud Center of Excellence we are developing data-driven utility asset management solutions to optimise the electric grid in the western part of the United States. With these new solutions, equipment failure is minimised, while the equipment life is optimised. The results are seen in improved efficiency, lower emissions and reduced costs, with maximum uptime and reliability of service reliability for end-users.

Looking Ahead

We enter 2022 with an even stronger foundation and an exciting future as the specialist in creating sustainable digital business. We are very focused on capturing the market opportunities, coupled with empowering our great people and the disciplined execution that we expect of ourselves.

I am confident in our ability to continue to meet the urgency of the challenges and opportunities that lie ahead and in our ability to deliver on the promise of technology in creating sustainable digital businesses. More than ever, we are committed to showing the world how to become more sustainable, create new pathways for industrial growth and deliver far-reaching lifestyle changes through digitalisation. As a Nordic-based company with global reach, we will seek to show the way.

From day one of the Russian invasion on 24th February 2022, our primary focus has been on the safety of Ukrainian employees and their families. We have updated our business continuity plans for personnel and operations for any new situation. But most of all, we admire our Ukrainian colleagues. In an almost unimaginable situation, their focus has been on resuming customer deliveries as soon as they have ensured that they and their families are safe.

Indeed, our distributed delivery model and our consultants' high level of mobility enable us to work from anywhere as needed, including with home as part of the new normal hybrid model following the pandemic, with consultants continuing to be able to work at other Itera offices in the western part of Ukraine, as well as in Slovakia and the Nordics. As a result, most projects have been running more or less as normal through the first phase of the war. We want to thank both our customers and partners for the strong support and warm compassion they have shown us. It means a lot to us.

I want to thank all our people for their incredible dedication and commitment to following our vision to "make a difference" every day. I would also like to warmly thank our customers, strategic partners, board of directors and shareholders for their continued trust and support.

Arne Mjøs FOUNDER & CHIEF EXECUTIVE OFFICER

Board of directors' report

The company

Itera (the Group) is a specialist in creating sustainable, digital business. We are uniquely able to bring digital to the core of their business because of our full range of services in strategy and consulting, customer experience, technology and cloud operations. The company utilises its solid and multidisciplinary skills in business, customer experience and technology to design, develop and operate innovative digital solutions for Nordic-based customers.

Technology is the single biggest driver of change at companies today. The Nordic region, where most of our customers are present, is often regarded as a digital and sustainable pioneer well-positioned to show the way globally. We are fully committed to something bigger than ourselves around the world. We consider ourselves to have a responsibility to show the world how to become more sustainable and to demonstrate new pathways for industrial growth and farreaching lifestyle changes through digitalisation.

The Group also owns two niche SaaS companies with primarily subscription-based recurring revenues: Cicero Consulting, which provides advisory services and solutions to the banking and finance sector, and Compendia, which specialises in products and services for the HR, quality and management areas. Both companies using Itera's digital capabilities with increasing cross-business opportunities.

The Group is headquartered in Oslo and has offices also in Bergen, Bryne and Fredrikstad in Norway, Copenhagen (Denmark), Stockholm (Sweden), Reykjavik (Iceland), Kyiv and Lviv (Ukraine) and Bratislava (Slovakia). We combine strategic partnerships with customers and partners, our entrepreneurial culture, and our innovation mindset to serve customers in more

than 20 countries worldwide from our ten offices across the Nordic region and Eastern Europe. The flexibility of our distributed delivery model makes local presence less essential or even non-critical. The company will consider opening regional offices if the opportunity is qualified as offering substantial, long-term value.

Our strategy

The core of our growth strategy is: Grow People, Grow Customer and Grow Company. We are energised by the opportunity to guide and support our customers in their digital transformation into sustainable business and to contribute to the advancement of the societies we live in. Our strategy defines the areas in which we will drive growth, build differentiation and enable our business to create high value every day.

Key enablers of our growth strategy include:

Our People – Itera is a talent-led organisation. Attracting, developing and inspiring the very best talent in our industry is critical to meeting the evolving needs of our customers and growing our business. Our people have highly specialised skills that drive our differentiation and competitiveness. We care deeply for our people and are committed to a robust entrepreneurial culture of empowerment and shared consciousness. We invest in our people to provide them with opportunities to learn and grow in their careers through their work experience and continued development, training and reskilling. We help them achieve their aspirations both professionally and personally and have a strong commitment to inclusion and diversity.

Our Capabilities – As ONE Itera, we share the same values, and we are continuously developing our cross-border methodology, practices ANNUAL REPORT 2021 Content CEO comment Board of Directors Our results

and collaboration. We are committed to finding human solutions to complex challenges through digital transformation by constantly innovating and developing leading-edge ideas and leveraging emerging technologies to anticipate our customers' needs. Our culture is underpinned by our core values and Business Framework, which are key drivers of the trust our customers and partners show us.

Our Foundation – Our growth model, which leverages our strong customer-centric approach with a mix of local and cross-border sales and customer experience, enables us to be close to our customers, people and partners to scale efficiently. We leverage our scale and international footprint, innovation capabilities, and strong partnerships through our Digital Factory at Scale and Cloud Centre of Excellence to consistently deliver tangible value for our customers worldwide.

Market conditions

As we have seen over the past two pandemic years, digital adoption curves are accelerating across industries and business functions. All our customers are on a journey to becoming digital businesses and thus more agile and resilient. Digital transformation underpinned by cloud and digital technologies continues to drive strong double-digit growth across our core business.

While customers' digital transformations are creating momentum within our business, most companies are at an early stage in their transformation. All face multi-year journeys because transitioning to the cloud and adopting new technologies across companies represents a profound transformation. Simultaneously, we are seeing an ongoing exponential change in technology that is accelerating and will create new opportunities, disruption and change for our customers.

We are seeing all emerging technology become digital capabilities in the cloud as a dynamic continuum from public and hybrid cloud to edge and everything in between. Every company will need to be a technology company in its own right, and data will be the key to success for such companies.

Similarly, sustainability is a critical area in which technology is still evolving. We need to fix the climate, and we believe that we have a social responsibility as a tech company to do our part. We believe that every business must be a sustainable business. Most companies are in the early stages of figuring out how to make this shift. Digital technology is uniquely suited to this time as it can help people, organisations, and entire industries make all the difference for our climate. It is part of our mission to help our customers do just that.

Customers and projects

Itera has a strong customer portfolio in Business-to-Customer (B2C) markets, such as banking and insurance, retail and public sector, and in business-to-business (B2B) markets, such as the green transition of the oil and gas industry, power & utilities, fishing and other heavy assets industries.

We help customers digitalise their business to achieve higher efficiency, improved customer satisfaction through new and personalised products and services, greater customer loyalty, a stronger brand, a better reputation, and stronger barriers against competitors, which contribute to additional sales and increased profitability.

A key part of Itera's strategy is maintaining and developing its largest, strategic customer relationships. In 2021, several new, exciting relationships were developed with customers such as Eviny, Aize and Sector Alarm. These join the strong brands that have continued their long-lasting relationship with Itera, including Santander Consumer Bank, Gjensidige, DNV, Cognite, Aize, Storebrand and Össur.

The share of revenue from Itera's top 30 customers was 76% in 2021, up from 75% in 2020. New customers, defined as customers won in the last 12 months, accounted for 13% of revenue in 2021.

Hybrid working environment

We continued to meet our customers' strong demand, adding a net 113 talented people to our core digital business in 2021. We are increasing the attractiveness of our brand by positioning ourselves as a leader in the area of Industry 4.0.

We have expanded our recruitment activities to support our growth ambitions. We provide attractive careers, exciting projects with leading customers, and a flexible, transparent and diversified culture. We also opened a regional office in Fredrikstad, for which several new hires were signed.

We are also using the pandemic to learn about new ways of working. According to our research, most employees want flexible remote working options, but at the same time, they also wish to have more in-person collaboration. This is hybrid working.

Our people will work in the office, from home and at customer sites, and many of our customers' employees will likely be doing the same. We want to create an environment that helps our people grow as best they can and feel a sense of belonging. We will take a lean approach to find the best solution for our people, customers, and company and define a new hybrid working environment for Itera.

Our approach to sustainability

Itera's ambition is to be the market leader at creating sustainable digital business. By developing and delivering technology projects, we contribute to a sustainable future. The World Economic Forum states that 70 per cent of the UN's 17 Sustainable Development Goals can be solved using technology. That is why we say that digitalisation and technology are our main contributions to increased sustainability.

Sustainability is an integral driver of our strategies, and we have prioritized the following Sustainable Development Goals (UN SDGs) as those to which our core business can make a positive contribution:

    1. Industry, Innovation and Infrastructure
    1. Sustainable Cities and Communities
    1. Responsible Consumption and Production

Itera wants to be at the forefront when it comes to gender equality and diversity, and from 2022 we have also chosen to prioritize UN SDG number 5: Gender equality.

Itera aims to conduct business and report in accordance with the ESG system and therefore our ambition is to measure sustainability in three specific categories: environmental, social and governance. Itera has also signed the 10 principles contained in the UN Global Compact, and Itera Norway is certified as an ECO Lighthouse.

Financial results

Itera's core digital business continued its high growth and margin expansion. In 2021, revenue grew by 19% to NOK 593 million and the operating margin improved from 11.9% to 12.9%. Our resilient profitable growth reflects the trusted long-term relationships we have with our customers and partners, our world-class distributed delivery model, the breadth of our services, and our great people and their deployment into multi-disciplinary teams with specialists in customer experience, specific business domains and advanced technology.

Itera continued the sunsetting of its data centre operations and this business line decreased by 66% to NOK 40 million and incurred an operating loss of NOK 18.4 million. The data centre operations were finally discontinued at the end of the first quarter of 2022. In parallel with closing down its own data centres, Itera has invested heavily in a new Cloud Centre of Excellence and migrated several of the on-premise data centre customers to the cloud. Investments into this totalled NOK 18.5 million in 2021.

The Group's consolidated operating revenue for 2021 totalled NOK 633 million as compared to NOK 615 million in 2020. The growth came first and foremost from Itera's success in distributed deliveries, where it combines customer proximity with highly scalable and cost-efficient deliveries from the Group's nearshore centres in Ukraine and Slovakia. Itera has for more than a decade created a seamless delivery model with a common culture and operating model across countries. This has enabled the Group to run agile and innovative digitalisation projects for Nordic customers with as many as 70–100% of the consultants delivering remotely from our nearshore centres. Itera's experience of using distributed teams has been particularly useful in the last couple of years when the Covid-19 pandemic has required such a modus operandi to be used by all customers and for all projects.

Operating revenue in Norway was NOK 581 million as compared to NOK 568 million in 2020, representing an increase of 2%. This includes revenue from customers outside of Norway that are served by the Norwegian Group entities. Itera registered a legal entity in Iceland towards the end of 2021 and will move its Icelandic customer engagements to this entity in 2022. Operating revenue in Denmark increased by 2% to NOK 48.3 million from NOK 47.2 million in 2020.

The Group's operating result before depreciation and amortisation (EBITDA) was a profit of NOK 87.1 million as compared to a profit of NOK 105.1 million in 2020. This represents an operating profit margin before depreciation and amortisation of 13.8%, as compared to 17.1% in 2020. Payroll and personnel expenses were NOK 434.7 million in 2021, which represents an increase of 11% from 2020. The increase was mainly due to growth in the average number of employees compared to 2020. Other operating expenses amounted to NOK 48.2 million in 2021 as compared to NOK 46.0 million in 2020. Total depreciation, amortisation and write-downs were NOK 28.5 million, a decrease of 33% from 2020.

The Group's operating result was a profit of NOK 58.6 million in 2021 as compared to a profit of NOK 62.6 million in 2020. The reduction in profit was solely due to the sunsetting of the data centre operations.

Net financial items were NOK -1.2 million as compared to NOK -0.8 million in 2020. The Group's result before tax was a profit of NOK 57.4 million as compared to a profit of NOK 61.8 million in 2020.

Tax expense totalled NOK 13.3 million in 2021 as compared to NOK 13.2 million in 2020. Tax payable in 2021 was NOK 7.3 million as compared to NOK 12.7 million in 2020.

The result for the year was a profit of NOK 44.1 million as compared to a profit of NOK 48.6 million in 2020.

The Board of Directors is satisfied with the progress achieved by Itera in 2021 in terms of its financial results. Its core digital business is delivering higher growth and better profitability than many of its peers. Contractual commitments have made the amount of time and cost to exit

the data centers higher than was anticipated. However, Itera has gained invaluable insight into cloud migration and retains significant competence in hybrid cloud operations.

It is the opinion of the Board of Directors that the annual accounts provide a true and fair view of the Group's activities in 2021 and its financial position at the end of the year.

Research and development

Itera invested NOK 18.1 million in a Cloud Centre of Excellence during 2021 based on best practices from Microsoft. Expenditure of NOK 5.2 million relating to the development of new solutions was capitalised in 2021 as compared to NOK 5.7 million in 2020. This was related to further development of the ComPublish solution and the embedded chatbot functionality.

The expenditure on research and development was capitalised as it was incurred since it was considered that the requirements for capitalisation were met. The solutions principally relate to contracts entered into that have fixed future revenue associated with them or with demonstrated commercial interest.

Cash flow and financial position

Itera generated cash flow from operating activities of NOK 69.7 million in 2021 as compared to NOK 99.2 million in 2020. The Group paid shareholders a dividend totalling NOK 27.9 million in 2021. At 31 December 2021, Itera had a cash balance of NOK 37.5 million as compared to NOK 54.4 million at 31 December 2020. The difference between cash flow from operating activities and the Group's operating profit is primarily due to depreciation costs that have no effect on cash flow, but also reflects tax payments and financing costs.

In addition to the investment made in research and development, NOK 7.5 million was invested in 2021 in hardware and fixtures etc. as compared to NOK 4.6 million in 2020. Itera finances its investments through generation of cash flow from operations.

Total assets at 31 December 2021 amounted to NOK 221.1 million (NOK 224.4 million). Noncurrent assets were NOK 86.3 million (NOK 82.8

million). Accounts receivable were at NOK 76.1 million (NOK 67.3 million).

The Group's equity at 31 December 2021 was NOK 39.5 million as compared to NOK 34.3 million at the same point in 2020. This represents an equity ratio of 17.9% as compared to 15.3% at the same point in 2020. Long-term lease liabilities totalled NOK 20.0 million (NOK 25.0 million). Other current liabilities were NOK 63.1 million (NOK 51.9 million).

Itera held 1,637,006 of its own shares with a market value of NOK 25.0 million at the end of 2021, while at the end of 2020 it held 1,269,136 own shares.

Financial risk

The Group is exposed to currency risk, liquidity risk and credit risk. The Group's executive management team and the Board of Directors monitor these risk factors continually and take action as required.

The revenues and expenses associated with Itera's activities in the Nordic region are denominated in Norwegian kroner (NOK), Danish kroner (DKK), and Swedish kronor (SEK). Changes in the exchange rate of the Norwegian krone against the Danish krone and the Swedish krona therefore affect the Group's results. This risk is limited by the fact that the majority of associated expenses are also incurred in these

currencies. The Group is also exposed through its nearshoring activities in Ukraine and Slovakia to expenses in American dollars (USD) and euros (EUR). The currency risk associated with this is limited by the fact that the prices Nordic customers are charged for these services are largely adjusted on a monthly basis in accordance with changes in the exchange rates.

The Board of Directors considers the Group's liquidity situation to be satisfactory and does not regard it as necessary to take further measures to reduce the Group's liquidity risk.

The Group has historically incurred very low losses on receivables. This trend continued in 2021.

Business risk

The Group has deliveries worldwide and offices in multiple locations in Europe and assesses and manages risk at the country and delivery level. Itera closely monitors and manages country risks, local financial and social regulations and developments, and has a zero-tolerance policy on corruption. It does not carry out any domestic activities in countries where the problem of corruption is at its greatest. Best practice data security procedures and checks have been implemented at the Group together with a legal framework that safeguards data security and intellectual property across national borders.

The NOK has continued to trade at historically quite low levels against USD and EUR. This has had a negative impact on the differential between rates from Norwegian and distributed deliveries. However, a general shortage of supply of IT services in the Nordics and more and more customers gaining first-hand experience of working with distributed teams and seeing how effective this can be, has lead to a sharp increase in the demand for Itera's acclaimed distributed delivery model.

Quality policies and approaches help Itera to achieve high levels of customer satisfaction, employee engagement and profitable growth. Itera applies a quality management framework combining world-class standards with its business models. Certificates and authorisations such as ISO 27001 and BCR-P (Binding Corporate Rules for Processors) are examples of these. Itera's quality assurance team conducts internal audits of adherence and value of framework practices to continuously develop the Group's capabilities. The management of non-conformities and the quality improvement process is part of Itera's quality approach.

Corporate risk management is performed at the Group level. This includes risk assessments, risk approval and reports on risk management and mitigation for the Board of Directors. Risk management is also performed for deliveries to customers and internal projects.

In late February of 2022, Russia started a military invasion of Ukraine. Itera's primary concern was to facilitate the safety of its employees and their families. Itera supported their relocation to the western region of Ukraine into its Lviv office as well as to other countries. Once they were safe, Itera's employees immediately focused on customer deliveries. The temporary disruption to Itera's services delivered from its Ukrainian employees was relatively minor, circumstances taken into consideration. Itera has solid business continuity plans that enable it to act quickly in a state of emergency like this and minimise business disruption.

2021 saw the continuation of the Covid-19 virus outbreak. Itera is used to operating with a distributed work force and has maintained productivity levels that have been on par with or better than before the pandemic. If anything, in 2021 the pandemic had a positive impact on the demand for Itera's digitalisation services. The Group has developed contingency plans to mitigate any major reduction in business volume or availability of delivery personnel should they occur.

Organisation

The Group has a strong portfolio of customers in the Nordic region, where many customers are served from more than one of Itera's locations. Itera strengthened its progress in this area in 2021 by further expanding its distributed delivery units and resources across the entire Group.

The Group's headcount at 31 December 2021 was 648 as compared to 569 at the end of 2020. The average number of full-time equivalent positions at the Group in 2021 was 594 as compared to 538 in 2020.

The proportion of Itera's capacity that is located nearshore (its nearshore ratio) was 53% at the end of 2021 as compared to 49% at the end of 2020. The Group's delivery centres in Ukraine and Slovakia provide significant scalability and cost-effectiveness in what is a heated market for digital business.

Absence due to sickness in 2021 was 3.2%, which the Board considers very satisfactory, especially during the Covid-19 pandemic. No accidents or injuries occurred during the year. The Board considers the working environment to be good. Surveys are regularly carried out to assess the Group's working environment.

The Board wishes to warmly thank everyone at Itera for their continued hard work, passion and dedication to our customers and our business in 2021 in what was another trying year for them and society at large given the continued lockdowns and social restrictions. The Board is now naturally deeply concerned about the well-being of Itera's fantastic Ukrainian employees, who have impressed with their resilience, dedication and fighting spirit.

Social responsibility

Itera recognises that it has a responsibility to the society of which it is part and seeks to contribute to the positive development of those areas of society that are most related to its activities.

The Group's ethical guidelines describe the standards that apply to the Group's relationships with customers, suppliers, the public authorities and its own employees.

Further information on Itera's ethical guidelines – The Itera Business Code of Ethics – is available at https://www.itera.com/en/investor-relations.

Corruption

Itera does not tolerate any form of corruption.

The Group is exposed through its nearshore activities in Ukraine to a certain level of corruption risk as the country has a low score on the Transparency International Corruption Index. Itera has therefore decided to protect the Group from this risk by not delivering services to the

public or private sectors in Ukraine where the problem of corruption is principally found, and by only exporting its services to countries where western business standards are the norm.

The Group has guidelines for all employees concerning the acceptance of gifts and other benefits or advantages. The Group's ethical guidelines can be consulted for further information.

Security and privacy

Underpinning the Itera Business Strategy and policies, the Group has implemented a security and privacy framework applicable to all business units and subsidiaries. Security and privacy as subject matters include privacy, data protection, information security and cybersecurity. Itera's security and privacy framework forms the foundation for both its deliverables to customers and its own operations. This applies to all processes, practices, technology and organisation, and the objective is to ensure compliance with laws and regulations, policies, and guidelines. As part of our efforts to achieve compliance, Binding Corporate Rules for Processors (BCR/P) and Standard Contractual Clauses (SCCs) as mandated by respectively by Article 47 of GDPR and Article 46(1) and Article 46 (2)(c) of Regulation (EU) 2016/679 respectively, have been developed and approved by the local Supervisory Authority. The BCR/P allows for the transfer of customers' personal data and SCCs allow for the transfer of internal personal data for processing outside of the EU/EEA, and in Itera's case, this is Ukraine.

Itera's nearshore activities are fully integrated with its Nordic activities, and the entire Group, therefore, follows the same procedures and ethical standards. The Group operates a cloudbased infrastructure with the CCoE (Cloud Center of Excellence) as its core infrastructure, enabling it to manage internal as well as customer resources either within the CCoE or in customer tenants. All cloud-based services and resources are located within the EU/EEA in line with laws, regulations and customer requirements.

Financial processes are carried out by a central function with a team located in Norway and Ukraine.

All employees that are part of the Group's nearshore activities have signed confidentiality agreements that include undertakings in respect of data processing and other security arrangements. There are also DPAs and BCR/Ps among all Itera companies and locations.

Integrity and general legislation

Itera complies with the national legislation and regulations of all the countries in which it operates. All its employees are encouraged to report internally any situations in which they have concerns with regards to the Group's integrity or where they are aware that laws or regulations are being breached. Employees can make such disclosures confidentially if they so wish, and the Group will not take adverse action against whistle-blowers, regardless of whether the content of the disclosure is found to be true or false.

Human resources

Equality

Itera regards gender equality as important. It believes that women and men should be given the same remuneration and the same personal and professional development opportunities. The Group seeks to ensure employees of both genders are able to combine their work and home lives, and therefore offers maternity and paternity leave arrangements, home office solutions and part-time positions to support this.

30% of the Group's employees in 2021 were women as compared to 32% in 2020. The Group's core management team consisted of seven men and two women in 2021. The shareholder-elected Board members are two women and two men, while the employee-elected representatives and observers are two women and two men.

There are large differences in the proportion of women employed in the Group's various areas of expertise. The proportion of women is lower in technology-focused areas in development and operations, while the proportion of women is higher in areas that are more specialised in consultancy, communication, content and testing. More than 71% of the parentcompany's employees are women. There is an uneven distribution of men and women in management positions. The Group has a goal of improving this balance in its management groups.

Diversity

Itera regards diversity in the Group as important and seeks to recruit, develop and retain the best employees regardless of gender, ethnicity or disability. Itera strongly believe diversity and inclusion make a difference for Itera, our customers and society. The Group believes in all our individual uniqueness as the driving force for our winning team and the growth of our customers and people. We believe a diverse culture is a sustainable culture.

Itera's diversity framework was implemented in 2021 to address diversity and inclusion. Itera will focus on three high-level areas of diversity and inclusion: ensuring representation of diverse talents, enabling equality of opportunity through fairness and transparency, tackling microaggressions and promoting multivariate diversity. The Group's ethical guidelines also serve to promote diversity and prevent discrimination. For more information, see https://www.itera.com/en/ investor-relations.

Human rights

Itera is committed to ensuring internationally recognised human rights, such as those defined in the United Nation's Universal Declaration of Human Rights and other UN conventions, are respected. No one shall in any way contribute to an individual's human rights being breached or circumvented. The Group places special emphasis on ensuring that employees' fundamental rights are respected. Itera has operations in countries outside Scandinavia, specifically Ukraine and Slovakia, and considers that the establishment of these workplaces has contributed to increasing the living standards of its employees in these countries.

Employee engagement

Itera does not measure employee satisfaction but employee engagement, as we are of the view that this is a strong indicator of employee wellbeing. The engagement score is an overall indicator of how engaged our employees are. Employee engagement is measured every two weeks through a digital survey consisting of around 10 questions. Each employee gives his/her score and feedback on a wide range of relevant topics, such as his/her work-life balance, professional development, workload and adherence to Itera's values. Employees are given the opportunity to share their opinion on which areas and measures should be prioritized

in order to improve the results. Based on the input from our employees, different levels of analysis are made and different actions to improve engagement activated. Measures that are assumed to have an effect for several parts of the organiszation are implemented under the guidance of the Group's HR function. Measures that are more locally targeted are carried out by the department in question under the direction of the relevant manager.

The overall average engagement score of 8.5 from 2021 surveys shows that employees find Itera a good place to work.

The engagement score is an overall indicator of how engaged Itera's employees are. It is an average of scores given on a scale of 0 to 10 in response to the questions below:

  • Engagement How likely is it you would recommend Itera as a place to work?
  • Loyalty If you were offered the same job at

another organisation, how likely is it you would stay at Itera?

Satisfaction – Overall, how satisfied are you working at Itera?

Skills and expertise development

A world in constant evolution means that companies need to constantly develop the education, knowledge and skills of their employees to keep up. A high level of skills and expertise is crucial to the Group's competitiveness. Itera works in a targeted way to develop the skills and expertise of all its employees with regards to our practice areas and capabilities as well as our business framework, entrepreneurial culture, sales and management. Our different training activities support the process of continuous improvement throughout our employees' careers at Itera.

In 2021 Itera launched a common concept for competence development: Level Up. To bring the concept to life throughout the organization Itera has 5 principles guiding employees every day:

  1. We develop our skills and expertise together with our customers!

Our work to develop our skills and expertise is always customer-driven. We develop our skills by solving customer challenges using sustainable solutions.

    1. We share everything always! We are committed to making the development of our skills and expertise visible and available to everyone. We use accessible channels and platforms to share information that is of general interest. This is how we help each other to improve.
    1. We are driven by passion and creativity! We want our work to develop our skills and expertise to inspire you. We aim to provide space for your passion and creativity, with your efforts making a difference.
    1. We grow professionally and personally! We want our work to develop our skills and expertise to always contribute to our personal and professional development. We aim to build internal and external networks in parallel with developing our skills and expertise.

5. We prioritize and systematise! Skills and expertise development will always be a priority. This means that time will be set aside for skills and expertise development regardless of whether or not you are currently working on a project.

The skills and expertise programs run at Itera together constitute the "Itera Academy", which is the overall structure for all training. The training available through the "Itera Academy" is closely linked with the Group's strategy and with the various requirements of the business areas, and ranges from courses on the role of the consultant for new graduates, through courses of varying levels on project management, system development and user experience, to management skills training for both new and experienced managers.

Environment

Itera's activities only pollute the external environment to a limited extent. The Group's environmental impact is principally a result of its use of energy, business travel and the waste created by its office activities. The Group is Eco-Lighthouse certified (re-certified for another three years in 2019), which means it operates environmentally friendly and sustainable procedures in areas including business travel, procurement and waste management.

The Group is headquartered in a BREEAM-NOR certified building. BREEAM is the world's longest-established (1990) and Europe's leading environmental assessment tool for buildings, and BREEAM certification is based on a building's documented environmental performance across nine sustainability categories: management, health and well-being, energy, transport, water, materials, waste, land use and ecology, and pollution. The office part of the building has received an assessment rating of "Very good".

Other environmental initiatives at the Group seek to promote the use of organised recycling schemes for obsolete IT equipment, to reduce travel by ensuring video meetings are used as effectively as possible and to encourage responsible waste management.

All employees have a duty to consider the environmental impact of work-related activities and to favour solutions, products and methods that impact the environment as little as possible. Details of this can be found in the Group's ethical guidelines (https://www.itera.com/en/ investor-relations).

Shares and shareholder relations

The share capital of Itera ASA is NOK 24,655,987 divided into 82,186,624 shares each with a face value of NOK 0.30 per share.

Itera held 1,637,006 own shares at the end of 2021. The Group has four ongoing share options programs, the last of which was issued in 2021. The exercise price for all of these programs was below the share price at the end of 2021. In 2017, Itera introduced an annual Employee Share Purchase Programme, where employees could purchase shares up to a market value of NOK 20,000 at a 20% discount. The programme has been repeated each year since 2017. After changes in Norwegian tax legislation in 2021, the programme was changed so that employees could purchase shares up to a market value of NOK 30.000 at a 25% discount. The key objec-

tives of these programs are to align the interest of employees and shareholders, and to give employees an opportunity to take part in the value creation and long-term development of the Group. In total, 130 employees purchased a total of 268,615 shares through the offering in 2021.

Itera had 2,278 shareholders at the close of 2021. The 20 largest shareholders owned 59.6 million shares, which represents 72.5% of the share capital.

An ordinary dividend of NOK 20.5 million was paid in 2021 based on the Group's 2020 results, which is equivalent to NOK 0.25 per share. In addition, a supplementary dividend of NOK 8.2 million (NOK 0.10 per share) was paid in November 2021. The Board of Directors proposes the payment of an ordinary dividend of NOK 0.20 per share based on the Group's 2021 results and will also request from the General Meeting an authorisation to pay an additional dividend later in the year.

Corporate governance

Itera applies corporate governance that is based on the requirements of the Norwegian Accounting Act and the Norwegian Code of Practice for Corporate Governance. The separate section on corporate governance provides more information on how Itera complies with Section 3-3(b) paragraph 2 of the Norwegian Accounting Act and the provisions of the Norwegian Code of Practice for Corporate Governance. The Board of Directors of Itera ASA held six board meetings in 2021.

The Board of Directors has two subcommittees, namely the Audit Committee and the Compensation Committee. The Audit Committee consists of two board members and held five meetings in 2021. The Compensation Committee consists of two board members and held two meetings in 2021. The Compensation Committee prepares and makes recommendations to the Board regarding the CEO's remuneration. The Compensation Committee acts as an advisory body for the CEO on compensation-related issues and other significant personnel questions related to the executive management.

Further information on this area is provided in the corporate governance report at the end of this report.

Directors' and officers' liability insurance

Itera has signed a directors' and officers' liability insurance agreement with Gjensidige covering the board of directors and executive management. The insurance will cover damages amounting to NOK 10 million for each incident and accumulated over the insurance period (one year).

PARENT COMPANY

Financial results

Internal support processes and shared solutions are structured as Group Functions in the parent company Itera ASA in areas where this facilitates significant economies of scale and synergies. The scope of Group Functions is managed in line with the Group's requirements, and covers areas such as accounting/finance, HR, communication, marketing and internal IT. The parent company's operating revenue of NOK 46.4 million (NOK 38.1 million) was related to sales of these services to other Group companies.

The parent company's operating result was a loss of NOK 2.8 million (NOK 3.3 million). Its operating loss reflects the costs of owning the subsidiary companies.

As the owner, the parent company receives group contributions and dividends from the subsidiary companies. In 2021, the parent company received group contributions and dividends totalling NOK 46.9 million (NOK 53.4 million). The parent company's profit before tax was NOK 43.9 million (NOK 50.3 million) and the profit after tax was NOK 44.0 million (NOK 50.4 million).

Profit allocation

The Board of Directors proposes that the profit of NOK 44,002 k recorded by the parent company Itera ASA is allocated as follows:

  • NOK 16,437k to ordinary dividend
  • NOK 8,219k to supplementary dividend paid in 2021
  • NOK 19,346k to other equity

The book value of the parent company's investments in the subsidiary companies is NOK 116.0 million. The parent company administers the Group bank account system. The Group's positive cash flow also appears as an increase in the liquid assets held by the parent company as this shows the combined bank deposits held in the Group bank account system. The parent company reports the bank deposits held by the subsidiary companies in the Group bank account system as liabilities to Group companies. The Norwegian companies are also jointly VAT registered, and the parent company is responsible for paying VAT on behalf of all these companies. The total VAT liability is reported as a liability on the parent company balance sheet but is offset by intragroup receivables due from subsidiaries.

The parent company's headcount at the end of 2021 was 20 compared to 21 at the end of 2020. 14 of the 20 employees are women. Absence due to sickness in 2021 was 4.7% as compared to 4.9% in 2020. No accidents or injuries occurred during the year. The Board considers the working environment to be good, which is supported by the company's employee satisfaction score.

It is the opinion of the Board of Directors that the annual accounts provide a true and fair view of the parent company's activities in 2021 and its financial position at the end of the year.

Going concern assumption

In accordance with Section 3-3a of the Norwegian Accounting Act, it is confirmed that the going concern assumption is applicable and that the annual accounts have been prepared on this basis. The forecast for 2022 and the Group's equity situation and liquidity situation provide the basis for the going concern assumption.

Outlook

Future outlook is by its nature associated with considerable uncertainty related to both external and internal factors. Itera has a well-founded strategy and it continues to work in a targeted way. Its overall strategy of developing larger, long-term customer relationships, achieving greater operational efficiency and using delivery models that combine resources from across the Nordic region and its nearshore locations remains unchanged. The Group is seeing satisfactory levels of activity in all the markets in which it is represented and is keeping a close watch on how market trends are developing.

The Board closely follows the development of the war in Ukraine and ensures all reasonable measures are taken to safeguard our impacted employees and customer deliveries. It is impressed by the effectiveness of the business continuity plans that were put to test when the war broke out. Itera is committed to continuing to operate its prosperous delivery centres in Ukraine.

Oslo, 28 April 2022

The Board of Directors of Itera ASA

Morten Thorkildsen Chairman of the board

Anne Nyseter Perez Board member

Marianne Killengreen Board member

Andreas Almquist Board member

Jan-Erik Karlsson Board member

Gyrid Skalleberg Ingerø Board member

Arne Mjøs Chief Executive Officer

Corporate governance

The Board of Directors and executive management of Itera ASA carry out an annual review of the principles for corporate governance and how they function within the Group. Itera provides here an account of its principles and practice for corporate governance pursuant to Section 3-3b of the Norwegian Accounting Act and the Norwegian Code of Practice for Corporate Governance (NUES) as issued on 14 October 2021.

The Norwegian Code of Practice for Corporate Governance is available on www.nues.no/en/.

A description of how Itera complies with the 15 recommendations set out in the Code of Practice for Corporate Governance is provided below.

1. Implementation and reporting on corporate governance

Itera ASA's principles for corporate governance ensure an appropriate division of roles and good collaboration between the company's owners, its Board of Directors and its executive management as well as satisfactory control of its activities. This helps to ensure the greatest possible value creation over time in the best interests of owners and other stakeholders.

The company's ethical guidelines address conflicts of interest, relationships with customers, suppliers and the media, inside information issues and other relevant financial interests of a personal nature. The ethical guidelines apply to all employees of the Itera Group.

Itera's employees increasingly regard nonfinancial incentives as important. Itera's management principles therefore contain a clear set of values for employees to identify with. Itera also focuses on making social and moral considerations part of its business processes. This means that customers or projects may be rejected on account of their being in conflict with the Group's set of values and vision, which is: "Make a difference". This applies to all the contexts in which Itera is present; the aspiration is for Itera's employees to view working at Itera as more than just a job, for its customers to find real value in collaborating with Itera, for its owners to receive a greater return from their investment than would be the case with other comparable investments, and for the company to make a positive contribution to economic and social development the local environments in which it operates.

Itera complies with the Norwegian Code of Practice for Corporate Governance with no material deviations from the Code's recommendations, with the exception of the deviations set out in sections 6 and 14.

2. Business (No deviation from the Code)

Itera is a specialist in creating digital business, with communication, technology and innovation as the core competency tools. Itera delivers projects and services in cross-functional teams

to Nordic organisations that see the instrumental contribution that innovation, efficient communication and smart utilisation of technology can make to achieving their goals. Itera's core sectors are banking and insurance, public, healthcare, the service industry, energy and utility. The company's Articles of Association are available on its website (www.itera.com).

The Board monitors the progress of the company's ESG strategy and its associated processes and reporting. The Board includes these issues in its discussions relating to strategy, risk and performance.

The annual report contains details of the company's goals and strategies, and the financial markets are provided with continual updates by the company's quarterly presentations.

3. Equity and dividends (No deviation from the Code)

The company's capital situation is kept under constant review in relation to its objectives, strategy and desired risk profile.

The company's objective is to generate a competitive return for its shareholders through dividends and increases in the share price that is in line with comparable investments. Itera's dividend policy is intended to strike a balance between capital adequacy and providing shareholders with a reasonable return. The company's current dividend policy is to distribute at least 50% of the Group's adjusted annual profit after tax. Payment of the annual dividend is dependent on the company's financial situation, its working capital requirements and investment/ acquisition opportunities. The Annual General Meeting approves the annual dividend based on a proposal from the Board of Directors. For 2021, the Board of Directors proposes the payment of an ordinary dividend of NOK 0.20 per share. The Board of Directors has also resolved to ask the Annual General Meeting to renew its authorisation to pay a supplementary dividend for 2021 if the Group's financial situation makes this possible.

At the Annual General Meeting in 2021, the Board of Directors was granted authorisation to increase the company's share capital by up to NOK 1,232,799 by issuing for subscription up

to 4,109,331 new shares with a nominal value of NOK 0.30. The authorisation is effective until 30 June 2022 and replaced the authorisation approved by the Annual General Meeting held on 25 May 2020. The Board is authorised to waive the preferential rights of shareholders pursuant to Section 10-4 of the Norwegian Public Limited Companies Act. The authorisation also covers capital increases for non-cash payment or other special subscription terms pursuant to Section 10-2 of the Norwegian Public Limited Companies Act. The authorisation also covers resolutions in connection with mergers pursuant to Section 13-5 of the Norwegian Public Limited Companies Act.

At the same Annual General Meeting, the Board of Directors was granted authorisation to buy back own shares up to a nominal value of NOK 1,232,799, equivalent to 4,109,331 shares each of a face value of NOK 0.30. The authorisation is effective until 30 June 2022 and replaced the authorisation granted at the Annual General Meeting held on 25 May 2020. The authorisation was used to buy back 1,726,000 shares in May 2021 for the purpose of implementing employee share purchase programmes.

The Board of Directors as part of its preparations for the Annual General Meeting carries out an annual review of whether it should ask for authorisation from the Annual General Meeting to increase the company's share capital and/or to be allowed to buy back own shares. Any authorisation is normally granted for one year, and the basis for such authorisation must be clearly communicated at the Annual General Meeting.

4. Equal treatment of shareholders and transactions with close associates (No deviation from the Code)

The company is committed to treating all shareholders equally. There is only one class of shares. The Articles of Association do not impose any restrictions on voting rights. Treating all shareholders equally is regarded as important. All information liable to influence the company's share price is published through the Oslo Stock Exchange's information system and on the company's website.

The company's transactions in its own shares (share buy-backs) are carried out through the stock exchange at market rates, except in cases of exercising buy-back options in discontinued employee share incentive programmes. The Board will normally obtain independent valuations for any material transactions involving the company and its shareholders, members of the Board, executive personnel or close associates of such parties.

5. Shares and negotiability (No deviation from the Code)

Itera shares are listed on the Oslo Stock Exchange and are freely negotiable. Itera has one class of shares, and each share equals one vote at the General Meeting. The shares have no trading restrictions in the form of Board consent or ownership limitations. The Articles of Association of Itera ASA contain no restrictions on negotiability or voting rights and all shares have equal rights.

According to the conditions in Share Purchase Programme offered to selected managers and key personnel in 2018 and 2020, a three-year lock-in period applies to ownership of the shares purchased under this programme. Itera has a buy-back option of the shares in cases where the employee terminates his or her employment with Itera within the lock-in period. Itera considers that such trading limitation does not cause disturbances in the market due to limited scope and thus is not in violation of the NUES recommendation.

6. Annual General Meeting

All shareholders are entitled to participate in the Annual General Meeting. Arrangements have been made that allow shareholders to vote in accordance with their ownership through a legal representative or proxy. All shares in the company carry equal voting rights. There are no ownership restrictions, and the company is not aware of any shareholder agreements.

Minutes from the Annual General Meeting are made available using the Oslo Stock Exchange's information system and on the company's website (www.itera.com).

NUES recommends that the Annual General Meeting should vote separately on each individual candidate for any corporate bodies to which members are elected. Itera's practice is for the entire Board to be elected.

7. Committees (No deviation from the Code)

Nomination Committee

The Annual General Meeting has established a Nomination Committee in accordance with Itera's Articles of Association. The Annual General Meeting issues the mandate for the work of the Nomination Committee. The Nomination Committee nominates candidates for appointment to the Board of Directors for consideration by the Annual General Meeting. The nominations are required to provide relevant information about the candidates' background and independence. The Nomination Committee also makes proposals regarding the remuneration paid to members of the Board. The remuneration paid to the Nomination Committee is determined by the Annual General Meeting.

The members of the Nomination Committee are Eli Giske, Bjørn Wicklund and Olav Werner Pedersen. No Board members or Itera management employees are members of the Nomination Committee.

The Nomination Committee publishes an invitation to submit proposals for candidates for election to the Board on the company's website. The Nomination Committee will also send a letter to the largest shareholders inviting their proposals.

Audit Committee

The Board has established an Audit Committee in accordance with Itera's Articles of Association. The Audit Committee has two members. Its mandate is to supervise the company's reporting procedures and to assess the effectiveness of internal control and risk management activities. The Audit Committee is in regular contact with the auditor and ensures the auditor is independent. The Audit Committee reports to the Board. Members of the Board have access to all relevant documentation as well as to the minutes of all Audit Committee meetings.

The members of the Audit Committee are Marianne Killengreen (chair) and Gyrid Skalleberg Ingerø.

Compensation Committee

The Board has established a Compensation Committee to develop and coordinate the Group's compensation systems. The Compensation Committee has two members – Jan-Erik Karlsson (chair) and Morten Thorkildsen.

8. Board of Directors: Composition and (No deviation from the Code)

Itera does not have a corporate assembly. Itera's Articles of Association state that the company is to have a Board of between four and six members. The Board currently has six members, four of whom are elected by shareholders at the Annual General Meeting. Itera's employees are represented by two employee electives and two observers. Fifty percent of each of the shareholder and employee elected board members and observers are women.

It is regarded as important for the Board to be balanced in terms of its members' expertise, experience and backgrounds in relation to areas that are of relevance to the company's activities. It is also desirable for the composition of the Board to reflect both the company's ownership structure and the need for independent representatives. The current Board includes four members elected by shareholders at the company's Annual General Meeting, and its composition satisfies the independence requirements set out in the Norwegian Code of Practice for Corporate Governance. No member of the executive management is a member of the Board.

The Board of Directors held 6 board meetings in 2021 with an attendance rate of 100%.

9. The Work of the Board of Directors (No deviation from the Code)

The Board prepares an annual plan for its work with an emphasis on targets, strategy and implementation. In addition, the Board has a formal mandate that regulates its areas of responsibility, its duties and the allocation of roles between the Board, the Chairman of the Board and the CEO. The Board receives monthly financial reports for the Group as a whole and for the subsidiary companies, in which the executive management comments on financial

performance and financial position. The Board discusses the company's strategy and budgets at extended board meetings.

The Board will normally obtain independent valuations for any material transactions involving the company and its shareholders, members of the Board, executive personnel or close associates of such parties.

The Board holds 6–10 meetings a year and assesses its own work on an annual basis. In addition, the Nomination Committee make an annual assessment of each Board member's performance and contribution.

10. Risk management and internal control (No deviation from the Code)

Risk management and internal control are carried out by the Group using a range of processes, both at Board level and by the Group's executive management. The Audit Committee monitors risk management and internal control on behalf of the Board in ways that are additional to the reports and discussions on the issue at Board meetings.

Risk management

The Board is regularly updated on risk management at its meetings, by routine financial reports and by the reports produced by the executive management on the Group's business activities. The Board also assesses the need for measures to be taken in response to risk factors.

The basis of risk management at Itera is that the CEOs of the companies that form the Group are responsible for risk within their individual companies and must therefore have necessary knowledge and understanding of their companies' risk profiles, so that these companies can be managed in a financially and administratively responsible way.

The CEO and CFO continually assess the financial results of the various business areas, the extent to which they are meeting the objectives that have been set, critical situations and events that might influence the future performance of the company, and whether optimal use is being made of resources. The CEO and CFO carry out this work in close cooperation with the management of the individual units.

Internal control

The Board assesses the internal control systems and considers the most important risk factors facing the company as part of the budget planning and budget approval process. The Group has in recent years pursued a growth strategy and the Board is committed to ensuring that all the Group's activities are covered at all times by internal control systems.

The senior management of the subsidiary companies are responsible for ensuring there are appropriate and effective internal controls that meet all applicable requirements and are responsible for ensuring compliance with the internal control requirements.

Accounting & Finance, HR, IT and Communications are organised as common Group Functions across the Group. This ensures there is internal control across the companies and across national borders. Accounting & Finance has implemented shared accounting procedures for the Group where it has proved efficient to do so, including in relation to charts of accounts and reporting. The companies in the Group all use the same accounting system, which in 2020 was switched from Maconomy to Microsoft Dynamics 365. A specific approval authority matrix has been implemented that determines the authorisation routines for expenditure, and the approval of two individuals is required for payments to be made. The Group Finance Function has a separate function that manages accounting in the subsidiary companies. This function is also responsible for quality control of accounting information by performing reconciliations and other checks. Some accounting work is carried out by the Group's accounting department in Ukraine, which currently has four employees. There were also three full-time positions in the accounting department in Norway in 2021. In addition to the accounting department, there are separate Business Controllers that assist the companies with financial reporting, analyses, forecasting and budgets. There is a separate accounting function in Ukraine and an external accounting firm servicing the Slovakian branch. The CFO and the Finance Manager are responsible for continually assessing whether the accounting routines are functioning as required, including controlling reconciliations and analysing and monitoring a range of KPIs. The reports produced by the subsidiary companies are consolidated on a monthly basis, and analyses are

carried out as part of the reporting process, with action taken as required. Reporting is carried out using the Group's standard reporting template, with consolidation being carried out using spreadsheets.

The CEO and CFO continually assess the financial results of the various business areas, the extent to which they are meeting the objectives that have been set, critical situations and events that might influence the future performance of the company, and whether optimal use is being made of resources. Meetings are held with the subsidiary companies every quarter to review these topics and others, and also to consider the risks related to financial reporting, over both the short and long term. The CEO, the CFO, the management of the subsidiary companies and relevant experts participate in these meetings, which are led by the CEO. The Group CEO proposes any risk-reduction measures that are required on the basis of the companies' financial reports and any follow-up meetings that are held.

11. Remuneration of the Board of Directors (No deviation from the Code)

The Nomination Committee makes recommendations to the Annual General Meeting regarding the remuneration paid to the Board of Directors. The remuneration paid to the members of the Board is determined by the Annual General Meeting once it has considered the proposals of the Nomination Committee. The remuneration paid to the Nomination Committee is determined by the Annual General Meeting once it has considered the proposals of the Board. Information on the remuneration paid to the members of the Board and their shareholdings can be found in the notes to the accounts in the annual report.

NUES recommends that members of Board of Directors should note participate in any incentive or share option programme. Employee elected Board members in Itera may be part of incentive and/or share option programmes in their capacity as employees. Inclusion in such programme may occur prior to or after the employee's election to the Board. Itera considers such inclusion to be independent of and unrelated to the employee's Board position and thus not in violation of the NUES recommendation.

12. Remuneration of executive personnel (No deviation from the Code)

The Board has produced guidelines on the remuneration of executive personnel in accordance with the rules set out in Section 6-16a of the Public Limited Liability Companies Act. The Company's Compensation Committee is involved in the process of determining the remuneration paid to executive personnel. Details of the Board's guidelines on the remuneration of executive personnel are set out in a separate remuneration report.

13. Information and communications (No deviation from the Code)

The company strives to provide accurate and sufficiently comprehensive information every quarter, and to be quick to publish it. The company normally publishes quarterly figures within seven weeks of the end of a quarter. The company's provisional annual accounts are published in February. Open quarterly presentations are held with a webcast made available so that they can be viewed either live or subsequently.

The notice calling the Annual General Meeting and the annual report are made available on the company's website three weeks prior to the date of the Annual General Meeting.

The company strives to publish information in a non-discriminatory and simultaneous manner. The company maintains regular dialogue with shareholders, analysts and other parties. The company takes a cautious approach in its contacts with these parties. The company limits its communication with investors and analysts in the thirty days prior to the publication of an interim report. In addition, the company does not issue comments to the media or any other parties about the Group's results during this period. This is to ensure all market participants concerned are treated equally.

14. Take-overs

The Board of Directors is committed to equal treatment of shareholders and will ensure openness with respect to any potential takeover of the company. In the event of a takeover bid for Itera, the Board of Directors and executive management will seek to ensure all shareholders have access to sufficient information for them to be able to form a position on the bid. The Board has not issued separate guidelines on how it would operate in the event of a formal takeover bid, but it would conduct itself in accordance with the relevant provisions and recommendations set out by legislation and the Norwegian Code of Practice for Corporate Governance. The Board regards this as sufficient to ensure that shareholders' interests are safeguarded in an equal and proper manner.

The Board will inform shareholders of its opinion of any bid, and the Board will in connection with this inform shareholders about whether they themselves wish to accept the offer should they have taken a position on it.

15. Auditor (No deviation from the Code)

The company has elected PwC as its external auditor. PwC audits all the companies in the Group that are subject to statutory audit.

The auditor participates in all meetings of the Audit Committee.

The auditor prepares reports for the Audit Committee and the Board. These reports include an audit plan, an assessment of internal control at the company and a review of significant accounting principles and estimates. The auditor participates in the Board meeting at which the annual accounts are considered. The auditor participates in the Annual General Meeting. Information about the fees paid to the auditor can be found in the annual report.

OUR RESULTS 2021

Contents

Itera Group

Consolidated statement of comprehensive income 29
Consolidated statement of financial position 30
Consolidated statement of cash flows 32
Consolidated statement of changes in equity 33
Corporate information and basis of preparation 34
Summary of significant accounting policies 34
Note 1. Overview of subsidiaries 40
Note 2. Segments 40
Note 3. Contract assets, contract costs and contract liabilities 42
Note 4. Earnings and diluted earnings per share 43
Note 5. Other current assets 43
Note 6. Other current liabilities 43
Note 8. Other Operating Expenses 45
Note 9. Salaries and personnel costs 46
Note 10. Share-based remuneration 46
Note 11. Executive personnel 47
Note 12. Pension 47
Note 13. Financial income and expenses 48
Note 14. Accounts receivable 48
Note 15. Non-current assets 48
Note 16. Right-of-use assets and lease liabilities 51
Note 17. Financial assets and financial liabilities 54
Note 18. Taxes 55
Note 19. Exchange rates 56
Note 20. Cash and cash equivalents 56
Note 21. Shareholders 56
Note 22. Transactions with related parties 57
Note 23. Subsequent events 58
Note 24. Alternative performance measures 58

Consolidated statement of comprehensive income

Itera Group 1 January – 31 December

NOK 1 000, except earnings per share Note 2021 2020
Revenues 2 633 062 615 392
Cost of goods and services 63 120 71 820
Salaries and personnel expenses 9,10,11 434 697 392 447
Depreciation and amortisation 15,16 28 467 42 505
Other operating and administrative expenses 8,11 48 176 46 047
Total operating expenses 574 460 552 818
Operating profit 58 602 62 573
Financial income 13 2 424 6 448
Financial expense 13 3 602 7 236
Net financial income (expenses) (1 178) (788)
Profit before taxes 57 424 61 785
Income taxes 18 13 276 13 152
Net income 44 148 48 633
Total income attributable to:
Shareholders in parent company 44 148 48 633
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
Other comprehensive income
Translation differences on net investment in foreign operations 258 79
Total comprehensive income 44 406 48 712
Total comprehensive income attributable to:
Shareholders in parent company 44 406 48 712
Earnings per share 4 0.55 0.60
Diluted earnings per share 4 0.55 0.60

Consolidated statement of financial position

Itera Group 31 December

NOK 1 000 Note 2021 2020
ASSETS
Deferred tax assets 18 4 791 4 916
Intangible assets 15,16 34 826 24 225
Right of use assets 16 30 917 38 263
Property, plant and equipment 15 15 729 15 403
Total non-current assets 86 262 82 807
Current assets
Contract costs 3 4 035 6 851
Contract assets 3 1 120 1 196
Accounts receivable 14, 17 76 092 67 275
Lease receivable - current 16, 17 3 370 -
Other current assets 5 12 794 11 901
Cash and cash equivalents 20, 17 37 457 54 399
Total current assets 134 868 141 621
Total assets 221 130 224 428

Consolidated statement of financial position

Itera Group 31 December

NOK 1 000 Note 2021 2020
EQUITY AND LIABILITIES
Equity
Share capital 21 24 656 24 656
Other equity 14 880 9 685
Total equity 39 536 34 341
Other provisions and liabilities 1 740 715
Lease liabilities - non-current 16, 17 20 036 24 962
Total non-current liabilities 21 775 25 676
Accounts payable 17 18 846 23 169
Tax payable 18 7 278 12 733
Public fees payable 37 136 37 665
Lease liabilities - current 16, 17 15 163 17 636
Contract liabilities 3 18 318 21 291
Other current liabilities 6, 16 63 078 51 917
Total current liabilities 159 819 164 411
Total liabilities 181 594 190 087
Total equity and liabilities 221 130 224 428

Chairman of the board Board member Board member

Gyrid Skalleberg Ingerø Anne Nyseter Perez Andreas Almquist

Oslo, 28 April, 2022 The Board of Directors of Itera ASA

Morten Thorkildsen Marianne Killengreen Jan-Erik Karlsson

Board member Board member Board member (Employee elected) (Employee elected)

Arne Mjøs Chief Executive Officer

Consolidated statement of cash flows

Itera Group 1 January – 31 December

NOK 1 000 Note 2021 2020
Profit before taxes 57 424 61 785
Income taxes paid 18 (13 223) (9 374)
Depreciation and amortisation 15 28 467 42 505
Share option costs 763 (2 491)
Change in contract assets 75 (463)
Change in accounts receivable 14 (8 817) (10 200)
Change in accounts payable (4 323) (669)
Change in other accruals 11 414 14 916
Effect of changes in exchange rates (2 040) 3 168
Net cash flow from operating activities 69 740 99 177
Investment in fixed assets 15 (7 492) (4 642)
Investment in intangible assets 15 (25 297) (12 364)
Net cash flow from investing activities (32 789) (17 006)
Purchase of own shares (23 522) (18 242)
Sale of own shares 8 427 7 953
Cash settlement of options contract (978) -
Equity settlement of options contract 3 951 -
Principal elements of lease payments 16 (17 534) (22 608)
Instalment of sublease receivable 3 616 -
Dividends paid to equity holders of Itera ASA (27 853) (47 963)
Net cash flow from financing activities (53 892) (80 861)
Effects of exchange rate changes on cash and cash equivalents (2) 4
Net change in cash and cash equivalents (16 943) 1 314
Cash and cash equivalents as of 1 January 54 399 53 084
Cash and cash equivalents as of 31 December 37 457 54 399

Consolidated statement of changes in equity

Itera Group 31 December

NOK 1 000 Note Total
paid in
capital
Own
shares
Other
paid
in equity
Cumulative
translation
differences
Other
equity
Total
equity
Equity as of 1 January 2020 24 655 (231) (8 933) 483 30 396 46 370
Net income for the period - - - - 48 633 48 633
Other comprehensive income for the period - - - 79 - 79
Share option costs - - 575 - - 575
Cash settlement of options contract - - (3 067) - - (3 067)
Equity settlement of options contract - 156 2 108 - - 2 264
Purchase of own shares 21 - (478) (17 764) - - (18 242)
Sale of own shares 10 - 172 5 517 - - 5 689
Dividends - - - - (47 963) (47 963)
Equity as of 31 December 2020 24 655 (381) (21 563) 563 31 066 34 341
Net income for the period - - - - 44 148 44 148
Other comprehensive income for the period - - - 258 - 258
Share option costs - - 763 - - 763
Cash settlement of options contract - - (978) - - (978)
Equity settlement of options contract - 185 3 766 - - 3 951
Purchase of own shares 21 - (518) (23 005) - - (23 522)
Sale of own shares 10 - 223 8 205 - - 8 427
Dividends - - - - (27 853) (27 853)
Equity as of 31 December 2021 24 655 (492) (32 811) 820 47 362 39 536

Corporate information and basis of preparation

Corporate information

Itera ASA (the Company) including its subsidiaries (the Group) is a specialist in creating digital business, with design, technology and innovation as its core competency tools. Itera provides solutions and services to customers in industries where change and innovation are central to adapt rapid changes, such as insurance, banking and finance, high tech, energy, media and public sector. Itera has offices in Norway, Sweden, Denmark, Iceland, Ukraine and Slovakia.

Itera ASA is a public limited company registered and domiciled in Norway. The office address is Nydalsveien 28, 0422 Oslo, Norway. Itera ASA is listed on Oslo Stock Exchange (ticker ITERA). Itera ASA is the ultimate parent company of the Group.

The consolidated financial statements for Itera ASA were approved by the Board of Directors on 28 April 2022 and are subject to approval by the Annual General Meeting on 24 May 2022.

Basis of preparation

The consolidated financial statements have been prepared in accordance with the International Financial Reporting Standards (IFRS) and related interpretations as approved by the EU as in effect at 31 December 2021, and with all additional disclosure requirements pursuant to the Norwegian Accounting Act as in effect at 31 December 2021. The consolidated financial statements have been prepared on the historical cost principle.

The consolidated financial statements are presented in Norwegian Kroner (NOK). Amounts are rounded to the nearest thousand, unless otherwise stated. As a result of rounding adjustments, amounts and percentages may not add up to the total.

Summary of significant accounting policies

The most important accounting principles applied by the Group in the preparation of the consolidated financial statements are described below. These principles have been applied identically to all the periods that are presented, unless otherwise stated.

Consolidation principles

Subsidiaries are companies where the Group has a controlling interest. Control is achieved when the Group is exposed, or has rights, to variable returns from its involvement with the investee and has the ability to affect those returns through its power over the investee. A controlling interest is normally achieved when the Group owns, directly or indirectly, more than 50% of the voting shares in the target company. The results of subsidiaries acquired or disposed of during the year are included in the income statement from the date when control is obtained and until the date when control ceases. All intercompany transactions, outstanding balances and unrealised group internal profits or losses are eliminated.

Foreign currency translation

The consolidated financial statements are presented in NOK, which is Itera ASA's functional currency. Transactions in foreign currencies are initially recognised in the functional currency at the exchange rate at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies are translated to the functional currency using the exchange rate at the reporting date. All exchange differences are recognised in the income statement with the exception of exchange differences on a net investment in a foreign entity. These exchange differences are recognised as a separate component of other comprehensive income until the disposal of the net investment, at which time they are recognised in the income statement. Non-monetary items measured at historical cost in foreign currency are translated using the exchange rates at the dates of the initial transactions. The date of initial transaction for non-monetary assets on which the Group has paid an advance consideration is the date of the

payment of the advanced consideration. The Group has foreign entities with functional currency other than NOK. At the reporting date, the assets and liabilities of foreign entities with functional currencies other than NOK are translated into NOK at the rate of exchange at the reporting date and their income statements are translated at the average exchange rates for the year. The translation differences arising from the translation are recognised in other comprehensive income until the disposal of the net investment, at which time they are recognised in the income statement.

Key sources of estimation uncertainty - critical accounting estimates

A critical accounting estimate is one which is both important to the presentation of the Group's financial position and results and requires management's most difficult, subjective or complex judgements, often as a result of the need to make important estimates based on assumptions about the outcome of matters that are inherently uncertain. Management evaluates such estimates on an ongoing basis, based upon historical results and experience, consultations with experts, trends and other methods which management considers reasonable under the circumstances, as well as forecasts as to how these might change in the future. Areas of significant estimation uncertainty include:

Revenue recognition

Itera delivers most of its non-subscription services on Time & Material agreements. However, it may occasionally enter into fixed or target price agreements for development work. In such cases, the revenue is recognised proportionately to its estimated completion rate and contract value. Completion is measured as incurred hours relative to the estimate to complete the project. The Group bases its estimates on historical results, taking into consideration the type of customer, the type of transaction and the specifics of each arrangement. As of the end of 2021, there were no fixed or target price projects outstanding which may have represented any significant estimation uncertainty. Refer to note 2 for further information.

Impairment of capitalised development costs

Itera has capitalised development costs related to its Intellectual Property Rights (IPR). The IPR generate monthly subscription revenues over the length of the customer contracts, and the capitalised development costs are amortised over their estimated useful life. Significant technological changes or loss of major customer contracts may impact the remaining useful life or the fair value of the asset, respectively. The Group conducts impairment tests on the assets to assess whether there is a need to write down or accelerate the amortisation of the assets when such triggering factors occur. The current carrying value of the assets are low compared to the associated revenue generated from this. The Group thus considers the risk of impairment to be limited.

Share capital, share premium and other equity

Payments for the purchase of own shares are recognised as a reduction in equity and proceeds from any sales as an increase. Transaction costs directly related to equity transactions less taxes are recognised against equity as a reduction in the proceeds.

Tangible fixed assets

Tangible fixed assets are recognised at acquisition cost, less accumulated depreciation and accumulated impairment losses. Acquisition cost includes expenses directly attributable to purchasing the asset. Acquisition cost for assets developed in-house includes direct salary costs, other costs directly attributable to ensuring that the assets function as intended, and the costs of dismantling and removing the assets. Gains and losses on disposals of tangible fixed assets are presented as part of the operating profit/loss and calculated as the difference between the consideration received and the carrying value of the asset.

Depreciation of fixed assets

Depreciation and amortisation expenses are based on management's estimates of resid-

ual value, depreciation and amortisation method and the useful life of property, plant and equipment. Estimates may change due to technological developments, competition, changes in market conditions and other factors and may result in changes in the estimated useful life and in the amortisation or depreciation charges. Technological developments are difficult to predict and the Group's views on the trends and pace of development may change over time. Critical estimates in the evaluations of useful lives for tangible assets include, but are not limited to, expected developments in technology and markets. The useful lives of property, plant and equipment assets are reviewed at least annually taking into consideration the factors mentioned above and all other important relevant factors. Estimated useful lives for similar types of assets may vary between different entities in the Group due to local factors such as growth rate, maturity of the market, history and expectations for replacements or transfer of assets. A change in estimated useful life is a change in accounting estimate, and depreciation and amortisation plans are adjusted prospectively.

Tangible fixed assets are depreciated on a straight-line basis over their estimated useful life. Leased assets are depreciated over the shorter of the lease term and estimated useful life, unless it is reasonably certain that the Group will obtain ownership after the end of the lease term.

The estimated useful lives for the current and comparison periods are: Fixtures and fittings: 5-10 years Other fixed assets: 3 years

Depreciation methods, useful lives and residual values are reviewed at each balance sheet date.

Intangible assets

Research and development activities relate to significant new concepts or solutions. Costs are capitalised only to the extent that they can be measured reliably, the product or process is technically or commercially viable, the future economic benefits are likely, and the Group intends and has sufficient resources to complete its development as well as to sell or make use of it. Capitalised expenses include costs for materials, direct salary costs, and directly attributable overhead costs. Other development costs are expensed as incurred. Capitalised development expenditure is carried at cost minus amortisation and impairment.

Intangible assets not yet in use are tested for impairment annually or more often if indicators of impairment exist, whereas other assets are tested for impairment when circumstances indicate there may be a potential impairment. Factors that indicate impairment which trigger impairment testing include the following: significant fall in market values; significant underperformance relative to historical or projected future operating results; significant changes in the use of the assets or the strategy for the overall business, including assets that are decided to be phased out or replaced and assets that are damaged or taken out of use; significant negative industry or economic trends; significant loss of market share; significant unfavourable regulatory and court decisions and significant cost overruns in the development of assets.

Amortisation of intangible assets

Intangible assets are amortized on a straight-line basis over their estimated useful life from the date they become available for use. The estimated useful lives for the current and comparison periods are:

Capitalised development costs: 3–5 years
Software and IT equipment: 3–5 years

Leases

At inception of a contract, the Group assesses whether a contract is, or contains, a lease. A contract is or contains a lease if the contract conveys the right to control the use of an identified asset for a period in exchange for consideration.

Itera ASA agreements consists of buildings, cars, equipment used in the operating activities and office machines. Cars usually have a lease period of 5 years, while several of the buildings have a longer time frame. The office machines are leased in a 3-5 year period. Some of the building leases have extension options and this has been taken into account.

Assets and liabilities arising from a lease are initially measured on a present value basis. Lease liabilities include the net present value of the following lease payments:

  • fixed payments, less any lease incentives receivable
  • amounts expected to be payable by the group under residual value guarantees
  • the exercise price of a purchase option if the group is reasonably certain to exercise that option, and
  • payments of penalties for terminating the lease, if the lease term reflects the group exercising that option.

The Group recognises a right-of-use asset and a lease liability at the lease commencement date. The right-of-use asset is initially measured at cost, which comprises the initial amount of the lease liability adjusted for any lease payments made at or before the commencement date, plus any initial direct costs incurred. The lease liability is initially measured at the present value of the lease payments that are not paid at the commencement date, discounted using the Groups incremental borrowing rate.

The Groups incremental borrowing rate is the rate that the lessee would have to pay to borrow the funds necessary to obtain an asset of similar value to the right-of-use asset in a similar economic environment with similar terms, security and conditions.

Right-of-use assets are generally depreciated over the shorter of the asset's useful life and the lease term on a straight-line basis. If the group is reasonably certain to exercise a purchase option, the right-of-use asset is depreciated over the underlying asset's useful life.

The Group has elected not to recognise the right-of-use assets and liabilities for short-term leases of equipment and low value assets. Short-term leases are defined as 12 months or less, and low value assets at NOK 50 000 or lower.

Accounts receivable and other receivables

Accounts receivable are recognised in the balance sheet at their nominal value, less a provision for expected losses. The interest element is disregarded if it is not material. The expected credit loss on trade receivables and contract assets is measured using a simplified lifetime model.

Government grants

Grants from the government are recognised at their fair value where there is a reasonable assurance that the grant will be received and the group will comply with all attached conditions. The Itera Group receives government grants related to SkatteFUNN. Government grants relating to costs are deferred and recognised in profit or loss over the period necessary to match them with the costs that they are intended to compensate.

Pension

The Itera Group finances its pension arrangements for employees through collective defined contribution-based schemes. A defined contribution pension scheme is a plan under which an entity pays fixed contributions into a separate fund or pension fund and has no legal or constructive obligation to pay any further amounts. Contribution obligations are recognised as personnel expenses in the profit and loss account when due. Prepaid contributions are recognised as an asset to the extent that they entail cash refunds or that future payments to the scheme are reduced.

Share-based remuneration

Employee share options at the Group give employees the right to subscribe for shares in Itera ASA at a future point at a predetermined price (exercise right). This right as a rule is dependent on the Group achieving concrete targets and the employee still being employed at the time of exercise.

Employee share options are valued at fair value on the grant date. Their calculated value is recognised as a personnel expense, with a counter entry to other paid-in equity. The cost of share options is divided over the period until the employee becomes unconditionally entitled to exercise the options. The expensed amounts are adjusted to reflect the actual amount of stock options exercised if the associated service and non-market conditions are met.

The social security tax costs associated with employees' taxable benefits are expensed as incurred over the accrual periods on the basis of the accrual rates and values at the balance sheet date.

Provisions

Provisions are recognised when the Group has incurred a legal or constructive obligation as a result of a previous event and it is likely that this will lead to it making a payment or transferring other assets in order to settle the obligation, and the size of the obligation can be measured reliably. Provisions are measured at the present value of the expected future cash flows, discounted using a market-based discount rate before tax.

Revenue recognition

Revenue arising from subscriptions is recognised over the course of the contract period. Revenue from a transition project that is an integral part of a subsequent operating services contract is recognised on a linear basis over the period of the latter contract. Revenue from services is recognised when the hours are delivered. When the contract outcome cannot be measured reliably, revenue is recognised only to the extent that the expenses incurred are eligible to be recovered. Revenue is measured based on the consideration specified in a contract with a customer.

Revenue from the sale of goods is measured based on the consideration specified in a contract with a customer. Where the consideration covers multiple sub-deliveries, it is broken down and recognised when the various components are delivered.

Revenue from contracts with customers

IFRS 15 Revenue from Contracts with Customers is based on the principle of recognising revenue when control of goods or services transfers to a customer. Itera mostly derives its revenue from the transfer of services over time as opposed to point in time.

Revenue from consulting services rendered that relate to subscription contracts will in some cases be recognised over the contract period for the subscription contract and not at point in time when the services are delivered. The costs of fulfilling a contract, such as costs related to delivering the services mentioned are capitalised as contract costs if the amortisation period is more than 12 months. The amortisation period is the expected contract period, including renewals. Payments from customers for delivering these services are under IFRS considered prepayments and classified as contract liabilities under current liabilities.

Contract assets, contract costs and contract liabilities

Contract assets comprises earned and recognised revenue that has not yet been invoiced. Contract assets is transferred to receivables when the rights to payment become unconditional, which usually occurs when invoices are issued to the customers.

Contract costs comprise expenses related to fulfilling a contract, typically implementation costs in the initial stage of a contract, capitalised and expensed over the expected contract periods.

Contract liabilities comprise prepayments from customers for delivering services.

Cost of goods and services

Cost of goods and services is the costs paid to external suppliers for goods or services directly related to Itera's delivery of goods and services. Cost of goods and services includes costs due to third-party contractors, the rental of software, purchases of software and hardware for resale, travel expenses for consultants and other costs.

Financial income and financial expense

Financial income comprises interest income from financial investments and bank deposits. Interest income is recognised using the effective interest rate method. Dividends are recognised in profit and loss when they are approved by the annual general meeting of the company from which they will be received. Financial expense comprises interest expense on borrowings and changes in the fair value of financial assets. All borrowing costs are recognised in profit and loss using the effective interest rate method. Financial income and financial expense also comprise foreign currency gains and losses.

Tax expense

Tax expense comprises both tax payable and changes in deferred tax. Deferred tax/tax assets are calculated on all differences between the accounting values and tax values of assets and liabilities.

Deferred tax assets are capitalised on the balance sheet when it is probable that the individual company will have sufficient taxable profits in subsequent periods to be able to use the tax asset. The individual companies recognise previously non-capitalised tax assets to the extent that it has become probable that they will make use of them. Likewise, the individual companies reduce the value of their deferred tax assets to the extent that they no longer regard it as probable that they will be able to make use of their deferred tax assets.

New standards and interpretations not yet adopted

Certain new accoounting standards, amendments to standards and interpretations have been published that are not mandatory for the year ended 31 December 2021 and have not been applied in preparing these consolidated financial statements. The standards thay may be relevant to the Group are set out below. These will be adopted in the period that they become mandatory unless otherwise indicated. These standards, amendments or interpretations are not expected to have a material impact on the Group in the current or future reporting periods.

Amendments to IAS 1 Presentation of Financial Statements

Amendments to IAS 8 Accounting policies, Changes in Accounting Estimates and Errors

Amendments to IAS 12 Income Taxes

Statement of cash flows

The statement of cash flow is prepared using the indirect method. Cash and cash equivalents comprise cash, bank deposits and other short-term liquid investments. Interest paid is presented as part of operating activities.

1. Overview of subsidiaries

NOK 1000 Country Share
holding
Result
2021
Equity
31.12.2021
Itera Norge AS1) Norway 100% 17 878 28 833
Itera Offshoring Services AS1) Norway 100% 10 078 9 699
Cicero Consulting AS1) Norway 100% 6 728 10 194
Compendia AS1) Norway 100% 6 259 9 112
Itera Sverige AB1) Sweden 100% (34) 1 669
Itera ApS1) Denmark 100% 3 972 2 949
Itera ehf2) Iceland 100% (290) (259)
Itera Consulting Group Ukraine, LLC1) Ukraine 100% 1 812 9 598
Total 46 403 71 796

1) Consolidated pre 2016

2) Consolidated from 2021

2. Segments

The business activities of the Group are carried out by 7 operational companies in 6 countries. Each company has its own management team and a CEO who is responsible for the company's financial results. Each company also has its own internal structure for management, budgeting and financial reporting, including reporting to the Group CEO. The Chief Operating Decision-Maker (CODM), who is responsible for allocating resources and assessing performance of operating units, has been identified as the steering committee consisting of the CEO and the CFO. The activities carried out by all the subsidiaries are for all practical purposes related to delivering IT and communication solutions to customers. In particular, the Group utilises its nearshore delivery capabilities seamlessly across its various operating units and locations. The reported revenue in 5 geographical reporting segments, from both external customers and intragroup sales, is less than 12% of the combined revenue. The operating segments in Norway and Denmark are aggregated into two reporting segments, Core digital business and Data centre operations. Itera's data centre operations are being transitioned to the cloud and will be sunset once the existing customers have been migrated to the cloud or terminated. Once the Data Center Operations have been discontinued in 2022 Itera will only show geographical reporting segments.

Transactions and transfers between the companies are carried out on normal commercial terms.

Revenues from transactions with the two largest external customers in Norway amount to NOK 72.9 and 69.5 million respectively.

Geographical information:

2. Segments, cont.

NOK 1 000
2021 Norway Sweden Denmark Ukraine Slovakia Iceland Group
Sales revenue 783 814 - 48 336 14 398 36 531 - 883 079
Intragroup
eliminations (202 609) - - (14 398) (33 010) - (250 017)
Net sales revenue 581 205 - 48 336 - 3 520 - 633 062
Services 439 542 - 39 464 - 3 520 - 482 526
Services 3rd Party 42 339 - 2 726 - - - 45 065
Subscriptions 87 381 - 5 650 - - - 93 031
Other revenue 11 943 - 497 - - - 12 440
581 205 - 48 336 - 3 520 - 633 062
Operating profit 49 934 (34) 5 301 2 093 1 599 (290) 58 602
Investments in
fixed assets 29 282 - 195 1 740 1 573 - 32 789
Total assets 195 466 1 671 8 006 11 225 4 594 168 221 130
Total liabilities 169 379 3 6 871 1 102 3 948 292 181 594
2020 Norway Sweden Denmark Ukraine Slovakia Iceland Group
Sales revenue 762 174 - 47 218 14 759 31 382 855 532
Intragroup
eliminations (194 015) - - (14 759) (31 367) (240 141)
Net sales revenue 568 159 - 47 218 - 14 615 392
Services 389 430 - 27 352 - 14 416 796
Services 3rd Party 22 178 - 4 117 - - 26 295
Subscriptions 147 299 - 7 432 - - 154 731
Other revenue 9 251 - 8 317 - - 17 568
568 159 - 47 218 - 14 615 392
Operating profit 56 939 (22) 5 166 (829) 1 319 62 573
Investments in
fixed assets
16 882 - 307 1 659 598 19 446
Total assets 202 822 254 7 075 10 871 3 405 224 428
Total liabilities 170 225 1 15 896 1 200 2 766 190 087

Services revenue is generated from rendering of services to customers by Itera's own consultants. The service contracts are with a few exceptions Time & Material agreements where the invoicing is based on hours performed at agreed rates.

Services 3d party revenue is generated from rendering of services to customers performed by subcontractors.

2. Segments, cont.

Subscriptions revenue is generated from services provided on regular basis with fees based on fixed amounts or volumes.

Segment information:

NOK 1 000

Core digital business Data centre operations
2021 (95%) (5%) Group
Sales revenue 592 956 40 106 633 062
Operating profit 77 079 -18 477 58 602
2020 Core digital business
(95%)
Data centre operations
(5%)
Group
Sales revenue 497 634 117 758 615 392
Operating profit 59 177 3 396 62 573

3.

Contract assets, contract costs and contract liabilities

Significant changes in contract assets

NOK 1 000 2021 2020
Balance, beginning of period 1 196 732
Net additions arising from operations in the period 1 720 1 196
Amounts billed in period and thus reclassified to accounts receivables (1 796) (1 332)
Changes in impairment allowances - 600
Balance, end of period 1 120 1 196

Significant changes in contract costs

NOK 1 000 2021 2020
Balance, beginning of period 6 851 11 571
Costs capitalised in the period - -
Amortisation (2 816) (4 721)
Impairment losses - -
Balance, end of period 4 035 6 851

Significant changes in contract liabilities

NOK 1 000 2021 2020
Balance, beginning of period 21 291 37 176
Increases due to cash received, excluding amounts recognised as reve
nue during the period
15 084 15 637
Revenue recognised that was included in the contract liability balance at
the beginning of the period
(18 058) (31 521)
Balance, end of period 18 318 21 291

Changes in contract liabilities for 2020 have been updated due to incorrect classification in the 2020 Annual accounts.

Management expects that approximately 67% of the transaction price allocated to the unsatisfied contract obligations as of 31.12.2021 will be recognised as revenue in the 2022 fiscal year. The remaining 33% will be recognised in the fiscal year 2023.

4. Earnings and diluted earnings per share

NOK 1000, except earnings per share 2021 2020
Profit for the year 44 148 48 633
Average number of outstanding shares 80 550 80 917
Outstanding employee share options 2 110 1 789
Dilution effect of outstanding share options 399 585
Average number of shares including dilution 80 949 81 502
Basic earnings per share 0,55 0,60
Diluted earnings per share 0,55 0,60

The average share price for 2021 is calculated on the basis of the market closing price for the Itera share on each trading day (except for days when no shares were traded when the bid price has been used) was NOK 14.56.

Basic earnings per share calculations are based on the weighted average number of common shares outstanding during the period, while diluted earnings per share calculations are performed using the average number of common shares and dilutive common shares equivalents outstanding during each period.

The share option exercise prices are NOK 13.50, NOK 13.91, NOK 11.46 and NOK 10.29 for 2021, 2020 (programme 2), 2020 (programme 1) and 2019 programmes, respectively.

5. Other current assets

NOK 1 000 2021 2020
Prepaid expenses 7 973 8 548
Other current receivables 4 822 3 353
Total 12 794 11 901

Prepaid expenses in 2021 includes a reclassification of the Group cloud based accounting system Dynamics 365. The expenses for configuring the software was classified as an intangible asset in 2020. In accordance with IFRIC Update March 2021 NOK 5.5 moved to prepaid expenses in 2021 as the criteria in IAS 38 were not met. The costs have been capitalised as the configuration and customisation services are not distinct from the SaaS agreement. The costs are accrued over the terms of the service agreement, in total 5 years, the same time period as the initial depreciation period for the asset.

6. Other current liabilities

NOK 1 000 2021 2020
Holiday pay 22 912 24 562
Accrued wages and bonuses 25 682 18 334
Accrued other expenses 14 484 9 021
Total 63 078 51 917

Accrued other expenses for 2020 have been updated due to incorrect classification in the 2020 Annual accounts.

7. Financial risk management

The Itera Group is exposed to financial risks such as: credit risk, liquidity risk, currency risk and interest rate risk. The Group's exposure to these risks is considered to be low. The Group has established guidelines to manage its exposure to these risks. The main principle is to minimize exposure to financial risks, and the Group accordingly holds no financial assets or liabilities for speculative purposes.

The Group's nearshore operations in Ukraine and Slovakia exposes it to new risks, such as country risk, IT security risks and the risk of corruption. Itera has a zero-tolerance policy on corruption.

Credit risk

Credit risk is the risk of financial loss to the Group's receivables due from customers and other short-term receivables. In order to manage this risk, the Group has established credit approval procedures to evaluate the creditworthiness of all material counterparties. The Group's exposure to credit risk is not dependent on individual customers but customers as a group. The amount is examined as of every closing date. The provision is supported by historical credit loss experience of trade receivables, adjusted as appropriate to reflect current conditions and estimates of future economic conditions.

Information on the Group's risk exposure in respect of accounts receivable is provided in note 14. The Group's customers are private and public companies. The Group assesses the credit worthiness of all new customers and periodically for existing customers.

Liquidity risk

Liquidity risk is the risk that the Group will not be able to meet its financial obligations as they fall due. The Group manages its liquidity in such a way as to ensure, as far as possible, that it will always have sufficient liquidity to meet its liabilities when they fall due without incurring unacceptable losses or risking damage to the Group's reputation. The Group has established an overdraft facility with its banking partner. See note 18 for further information.

In order to accommodate growth in the Group's operational companies, lease financing contracts have been entered into for major investments in software and hardware.

The amounts disclosed in the table below are the contractual undiscounted cash flows.

NOK 1 000 Less than
6 months
6–12
months
1–5
years
Over
5 years
Total
Balance at 31st Dec 2021
Accounts payable 18 846 - - - 18 846
Leasing liabilities 7 581 7 581 14 552 5 485 35 199
Balance at 31st Dec 2020
Accounts payable 23 169 - - - 23 169
Leasing liabilities 8 818 8 818 20 474 4 488 42 597

Currency risk

The Group is exposed to currency risk through its businesses in Sweden, Denmark, Iceland, Ukraine and Slovakia. The exposure to currency risk is limited by the fact that businesses in Sweden, Denmark and Iceland have revenue and costs in the same currency, and in addition most borrowing is arranged within the Group. Of the Group's total revenue, 8% is in Danish kroner (DKK). A 10% change in the NOK exchange rate against SEK and DKK would have a 0.8% effect on the Group's revenue. The effect of currency deviation on financial assets and liabilities denominated in non-functional currency is not material.

7. Financial risk management, cont.

The Group's nearshore companies operate in three different currencies: USD, Euro and Ukrainian Hryvna. The main exposure is in USD. The Group has to a large extent currency adjustment mechanisms in its agreements with customers to counteract its exposure to US dollar and Euros, where service fees for nearshore services are denominated in USD or EUR and converted to NOK at the start of the monthly delivery period.

Interest rate risk

The Group is exposed to interest rate risk in relation to its bank deposits. The Group is also exposed in connection with lease financing contracts and when drawing against the overdraft facility. The Group does not hold any financial securities or other assets that have an inherent interest rate risk. The effect on profit and loss of change in interest rate is insignificant.

Fair value

Itera does not have significant differences between fair value and book value in respect of financial instruments, which mainly comprise accounts receivable and accounts payable, other current receivables and other current liabilities and lease liabilities.

On 24 February 2022, Russia started a military invasion in Ukraine. For further information on the impact on our financial statements, refer to note 23.

8. Other Operating Expenses

2021 2020
Facilities 9 332 13 680
Office supplies 15 441 10 930
Professional fees 9 669 6 899
Courses 3 653 3 236
Travel and entertainment 1 591 1 981
Sales and marketing 5 263 4 520
Other operating expenses 3 227 4 801
Total 48 176 46 047

Fees to the auditors

NOK 1 000, excluding VAT 2021 2020
Statutory audit of Itera ASA 241 182
Statutory audit of subsidiaries in Norway 299 193
Statutory audit of international subsidiaries 94 -
Audit fees 634 375
Tax advisory services - -
Fees for other certification services - -
Other services provided to subsidiaries in Norway 59 59

9. Salaries and personnel costs

NOK 1000 2021 2020
Salaries 379 664 339 846
Share option costs 611 693
Social security taxes 34 496 30 696
Pension costs 12 114 10 710
Other benefits 15 459 13 303
Salaries and personnel expenses capitalised *) (7 646) (2 802)
Total payroll and personnel expenses 434 697 392 447
Average number of employees 594 538

*See note 15

Share option programmes

The Group had five share option programmes running in 2021. All schemes to be settled in shares.

The share option programme issued in 2017 expired in June 2021. New share option programmes were issued late 2019, twice during 2020 and once in 2021. These programmes have no financial targets attached, and up to one-third of the options are exercisable after three years and otherwise rolled forward. All remaining options must be exercised after four years or otherwise forfeited.

The fair value of the options was calculated on the date they were granted, and the options granted are being expensed over the accrual periods of four years in accordance with the graded vesting principle. Fair value is calculated using the Black-Scholes-Merton option pricing model. The calculation of fair value assumes that historical volatility is an indication of future volatility. Expected volatility is therefore set equal to historical volatility. The interest rate is based on rates obtained from Norges Bank for the same period as the life of the options. For the option programmes, an annual participant attrition rate of 10-20% were assumed. For calculation purposes, an annual dividend of NOK 0.45 to NOK 0.90 were assumed for the various programmes.

Share option costs (excluding employer's social security contributions) of NOK 763k were expensed in 2021 (NOK 693k in 2020).

Programme Out
standing
31.12.2020
Issued
in
2021
Expired
in
2021
Exer
cised in
2021
Out
standing
31.12.2021
Fair
value when
issued
Exercise
price 1)
Share price
when
issued 2)
Date
of issue
Exercise
period
2017 730 880 - 200 000 530 880 - NOK 0.60 NOK 6.42 NOK 6.42 28.06.2017 2021
2019 260 000 - - - 260 000 NOK 1.66 NOK 10.29 NOK 10.29 17.12.2019 2023
2020 (pro
gramme 1)
775 000 - 20 000 - 755 000 NOK 2.07 NOK 11.32 NOK 11.46 02.07.2020 2024
2020 (pro
gramme 2)
375 000 - - - 375 000 NOK 2.45 NOK 13.91 NOK 13.91 23.12.2020 2024
2021 - 775 000 55 000 - 720 000 NOK 2.36 NOK 13.50 NOK 13.50 22.06.2021 2025
Total 2 140 880 775 000 275 000 530 880 2 110 000

1) The exercise price is the average share price over the 30 days prior to the date the option is granted.

2) The exercise price is set at fair value on the date the option is granted. The company works on the basis that the exercise price is the same as the share price on the date the option is granted and that the options do not have any intrinsic value on this date.

10. Share-based remuneration

10.

Share-based remuneration, cont.

Programme No. of
options
Interest
rate
Volatility Lifetime
2017 - 0.90% 28.9% 4 years
2019 260 000 0.99% 37.8% 4 years
2020 (programme 1) 755 000 0.28% 43.2% 4 years
2020 (programme 2) 375 000 0.54% 42.2% 4 years
2021 720 000 1.06% 41.7% 4 years
Total 2 110 000

Employee share purchase programme

In 2017, Itera introduced an annual Employee Share Purchase Programme, where employees could purchase shares up to a market value of NOK 20,000 at a 20% discount. The programme was repeated each year since 2017. After changes in Norwegian tax legislation in 2021 the programme was changed so that employees could purchase shares up to a market value of NOK 30.000 at a 25% discount. In 2021, a total of 130 employees purchased a total of 268,615 shares. The discount is recognised against the equity.

Share purchase programme for managers and key personnel

In 2021, a Share Purchase Programme was offered to the Group's managers and key personnel in order to foster alignment of interests between executives and shareholders, as well as contribute to retention of key people. The programme was in lieu of a Share Option Programmes that have been used in previous years.

Under the programme, the invitees were offered to purchase up to a defined number of shares at a valuation discount of NOK 3.37 per share. The discount was related to a three-year lock-in period of the shares. The Company has an option to re-purchase all or some of the shares with the same discount in the event the shareholder terminates his or her employment in the Group within the lock-in period. 24 key employees and executives showed their long-term commitment by purchasing a total of 474,075 shares for a total investment of NOK 4.8 million under this programme. The discount is recognised against the equity.

This information is available in the separate Remuneration Report available on www.itera.com.

11. Executive personnel

12. Pension All of the Group's pension schemes are defined contribution schemes. The Group's pension expense is represented by the premiums paid and is included in payroll and personnel expenses in the Statement of Comprehensive Income. The Group's pension schemes in Norway comply with the Norwegian Mandatory Occupational Pension Act (OTP).

Pension cost

NOK 1 000 2021 2020
Norway 18 806 17 428
Denmark 2 047 1 626
Total 20 853 19 053

13. Financial income and expenses

NOK 1000 2021 2020
Interest income 32 337
Foreign currency gains 1 770 5 526
Other financial income 624 585
Net financial income 2 424 6 448
Interest expense 294 393
Foreign currency losses 1 951 6 539
Other financial expense 1 358 304
Total financial expenses 3 602 7 236
Net foreign currency losses (181) (1 013)

14. Accounts receivable

NOK 1 000 2021 2020
Gross accounts receivable at 31 Dec 76 242 67 425
Provision for bad debts (150) (150)
Net accounts receivable at 31 Dec 76 092 67 275
Aging of receivables Total Not due < 30 days 30–60
days
60–90
days
> 90 days
Accounts receivable 2021 76 092 63 764 8 850 2 882 559 37
Accounts receivable 2020 67 275 41 096 7 150 17 936 1 093 0
Accounts receivable by currency 2021 % 2020 %
NOK 67 684 89% 59 112 88%
SEK 0 0% 0 0%
DKK 8 153 11% 7 541 11%
UAH 255 0% 320 0%
EUR 0 0% 301 0 %
Sum 76 092 100 % 67 275 100%

Change in provisions for bad debts

Losses on accounts receivable are classified as operating expenses in the Consolidated Income Statement. A loss of NOK 216k was recognised in 2021, NOK 115k in 2020. Maximum credit risk is equivalent to the figure for net accounts receivable shown in the table above.

Intangible assets

Intangible assets (capitalised development costs) are primarily related to the development of new concepts. These concepts are primarily related to contracts with fixed future income.

In 2021, costs of NOK 7.7 million (NOK 5.7 million) incurred in connection with the development of products were capitalised. Expenditure incurred in connection with development work relates principally to the salaries and personnel costs of the employees involved in developing the concepts.

15. Non-current assets

15. Non-current assets, cont.

During 2021, Itera has capitalized NOK 17.8 million of development costs for a Cloud Center of Excellence (CCoE), of which NOK 8 million is direct services and purchases of goods from external suppliers. The remaining amount is linked to own staff through a global interdisciplinary team that has formed the basis for a new global business unit called Cloud & Application Services (CAS).

Cloud & Application Services (CAS, formerly HCS) was launched on January 1, 2022, where CCoE is the backbone for direct (architecture and automation, process and security, cloud operations, managed workloads, migration services) and indirectly related services (support, maintenance of the application lifecycle).

With an estimated useful life of 5 years, an average of 3.6 MNOK per year must be recovered through sales and delivery of related services.

2021
Development
NOK 1 000 costs Software Sum
Acquisition cost
Accumulated at 1 January 42 054 9 506 51 560
Additions 23 372 1 924 25 297
Disposals (5 331) (6 732) (12 063)
Accumulated at 31 December 60 095 4 698 64 794
Amortisation
Accumulated at 1 January 24 594 2 742 27 336
Amortisation for the year 7 155 991 8 146
Amortisation on disposals in the year (5 331) (188) (5 519)
Other changes - - -
Accumulated at 31 December 26 418 3 545 29 963
Book value
Book value at 1 January 17 458 6 762 24 225
Book value at 31 December 33 675 1 154 34 826
Estimated useful life 3–5 years 3–5 years
Amortisation plan linear linear

Prepaid expenses in 2021 includes a reclassification of the Group cloud based accounting system Dynamics 365. The expenses for configuring the software was classified as an intangible asset in 2020. In accordance with IFRIC Update March 2021 MNOK 5.5 moved to prepaid expenses in 2021 as the criteria in IAS 38 were not met. The costs have been capitalised as the configuration and customisation services are not distinct from the SaaS agreement. The costs are accrued over the terms of the service agreement, in total 5 years, the same time period as the initial depreciation period for the asset.

15. Non-current assets, cont.

2020
Development
NOK 1 000 costs Software Sum
Acquisition cost
Accumulated at 1 January 81 418 2 575 83 992
Additions 5 665 6 699 12 364
Disposals (45 029) (142) (45 172)
Accumulated at 31 December 42 054 9 131 51 185
Amortisation
Accumulated at 1 January 60 360 1 769 62 128
Amortisation for the year 9 264 1 115 10 379
Amortisation on dispoals in the year (45 029) (142) (45 172)
Other changes - (372) (372)
Accumulated at 31 December 24 594 2 370 26 964
Book value
Book value at 1 January 21 058 805 21 864
Book value at 31 December 17 458 6 762 24 225
Estimated useful life 3–5 years 3–5 years
Amortisation plan linear linear

Property, plant and equipment

2021
NOK 1 000 Office
machinery &
equipment
Fixtures and
fittings
Sum
Acquisition cost
Accumulated at 1 January 29 358 6 793 36 151
Additions 6 468 1 025 7 492
Disposals (1 051) (102) (1 153)
Translation differences - - -
Accumulated at 31 December 34 775 7 715 42 490
Depreciation
Accumulated at 1 January 17 085 3 661 20 747
Depreciation 6 593 544 7 138
Depreciation on disposals (959) (103) (1 063)
Translation differences - (62) (62)
Accumulated at 31 December 22 719 4 041 26 760
Book value
Book value at 1 January 12 273 3 131 15 404
Book value at 31 December 12 056 3 674 15 729
Estimated useful life 3 years 5–10 years
Depreciation plan linear linear

15. Non-current assets, cont.

2020
Office
machinery & Fixtures and
NOK 1 000 equipment fittings Sum
Acquisition cost
Accumulated at 1 January 31 708 11 909 43 617
Additions 4 018 624 4 642
Disposals (5 876) (2 905) (8 781)
Translation differences (492) (2 835) (3 327)
Accumulated at 31 December 29 358 6 793 36 151
Depreciation
Accumulated at 1 January 18 307 2 798 21 105
Depreciation 5 079 3 528 8 607
Depreciation on disposals (5 886) (1 959) (7 845)
Translation differences (415) (705) (1 120)
Accumulated at 31 December 17 085 3 661 20 747
Book value
Book value at 1 January 13 401 9 111 22 512
Book value at 31 December 12 273 3 131 15 403
Estimated useful life 3 years 5–10 years
Depreciation plan linear linear

16. Right-of-use assets and lease liabilities

The Group has leasing contracts in connection with investments in IT equipment related to its major IT hosting contracts, office premises and company cars.

The Group had a liability for rent of premises and company cars totalling NOK 35.2 million at 31 December 2021.

Rental agreements Lease expiration
Office premises
Head office Oslo, Norway 30.06.2023
Bergen, Norway 30.04.2024
Bryne, Norway 30.06.2023
Copenhagen, Denmark 30.06.2031
Kiev, Ukraine 05.12.2022
Bratislava, Slovakia 16.03.2028
Company cars, Oslo, Norway 31.03.2022

16. Right-of-use assets and lease liabilities, cont.

Incremental borrowing rate Date Rate
Leased office premises at date of incorporation of IFRS 16, Norway 01.01.2019 2.72%
Leased office premises at date of incorporation of IFRS 16, Denmark 01.01.2019 1.17%
Leased office premises at date of incorporation of IFRS 16, Ukraine 01.01.2019 4.26%
Leased office premises at date of incorporation of IFRS 16, Slovakia 01.01.2019 1.14%
Leased office premises, Slovakia 01.10.2021 0.95%
Leased office premises, Bergen, Norway 01.05.2021 1.76%
Leased company cars, Norway 01.04.2019 2.72%

Right-of-use assets

2021
Leased IT
equipment
Leased office
premises
Sum
Net value at 1 January 4 883 33 380 38 263
Additions - 13 849 13 849
Disposals (544) (6 670) (7 214)
Depreciation (3 080) (10 383) (13 463)
Translation differences - (516) (516)
Net value at 31 December 1 258 29 659 30 917
2020
Leased IT
equipment
Leased office
premises
Sum
Net value at 1 January 13 476 40 821 54 297
Additions 2 440 8 827 11 267
Disposals (1 186) - (1 186)
Depreciation (9 846) (14 229) (24 075)
Translation differences - (2 039) (516)
Net value at 31 December 4 883 33 380 38 263

Lease liabilities

2021
Future minimum lease payments are as follows Leased IT
equipment
Leased office
premises
Sum
Up to 1 year 860 14 795 15 655
1 to 5 years 137 14 884 15 021
Over 5 years - 5 534 5 534
Future minimum lease payments 997 35 213 36 210
Future interest up to 1 year 13 480 493
Future interest 1 to 5 years 3 467 470
Future interest over 5 years - 49 49
Discounted present value of future
minimum lease payments 982 34 217 35 199
Of which
– current liabilities 847 14 316 15 163
– non-current liabilities 134 19 902 20 036

16.

Right-of-use assets and lease liabilities, cont.

2020
Future minimum lease payments are as follows Leased IT
equipment
Leased office
premises
Sum
Up to 1 year 4 489 13 589 18 077
1 to 5 years 3 020 17 503 20 523
Over 5 years - 5 206 5 206
Future minimum lease payments 7 508 36 298 43 806
Future interest up to 1 year 119 323 442
Future interest 1 to 5 years 49 718 767
Discounted present value of future minimum lease
payments
7 340 35 257 42 597
Of which
– current liabilities 4 369 13 266 17 636
– non-current liabilities 2 971 21 991 24 962

The total cash outflow relating to leases was NOK 17.53 million in 2021. The Group does not have significant residual value guarantees related to its leases.

Sublease agreement

In 2021 the Group decided to sublease a part of the office premises in Kiev, Ukraine. The sublease expires 30.11.2022.

In 2021 income from subleasing right of use assets was MNOK 2.3.

Lease receivable

Future minimum lease receivable are as follows 2021
Subleased
office premises
Sum
Up to 1 year 3 429 3 429
1 to 5 years - -
Over 5 years - -
Future minimum lease receivable 3 429 3 429
Future interest up to 1 year 59 59
Future interest 1 to 5 years - -
Discounted present value of future minimum lease receivable 3 370 3 370
Of which
- current liabilities 3 370 3 370
- non-current liabilities - -

Short term or low value lease agreements

The Group has other lease contracts with low value or short contract terms where the Group has decided to not recognise lease liabilities or right-of-use assets. These leases are instead expensed when they incur. Short term leases expensed in 2021 amounted to NOK 4.8 million.

16.

Right-of-use assets and lease liabilities, cont.

Extension options

Several of the Group's lease agreements for rent of office premises include a right of renewal which may be exercised during the last period of the lease term. The Group's potential future lease payments not included in the lease liabilities related to extension options is MNOK 18.3 (gross) at 31 December 2021.

Variable lease payments

The Group has no variable lease payments.

Interest expense

The interest expense was MNOK 0.8 in 2021 compared to MNOK 1.0 in 2020.

17.

Financial assets and financial liabilities

NOK 1 000
Financial assets 2021 2020
Trade receivables 76 092 67 275
Cash and cash equivalents 37 457 54 399
Total 113 548 129 720
Financial liabilities 2021 2020
Long term leasing liabilities 20 036 24 962
Trade payables 18 846 23 169
Short term leasing liabilities 15 163 17 636
Total 54 045 95 808

There are no material differences between the recognised and fair value of financial assets and liabilities.

ANNUAL REPORT 2021 Content CEO comment Board of Directors Our results

18. Taxes

NOK 1 000 2021 2020
Tax expense
Tax payable 13 471 15 430
Change in deferred tax (20) (2 135)
Correction of previous years - -
Tax credit (175) (142)
Total tax expense 13 276 13 152
Tax payable in the balance sheet:
Profit before tax 57 424 61 786
Permanent tax differences (963) 2 358
Changes in temporary differences 2 924 4 730
Tax losses carried forward (190) -
Group contribution - -
Total basis for tax payable 59 194 68 874
Tax payable Dec. 31 12 166 14 785
Tax paid in advance (129) (276)
Correction of previous years 184 227
SkatteFUNN (4 767) (1 861)
Deduction of tax paid in Slovakia (175) (142)
Net tax payable Dec. 31 7 278 12 733

Taxes paid in advance is included in other current receivables.

Specification of the basis for deferred tax 2021 2020
Fixed assets (13 867) (14 663)
Current assets (150) (150)
Other temporary differences (236) (922)
Other accruals (1 217) (1 938)
Tax losses carried forward - (190)
Remaining tax credit (6 424) (4 630)
Total (21 893) (22 494)
Deferred tax (4 791) (4 916)
Deferred tax recognised in the balance sheet (4 791) (4 916)
NOK 1 000 2021 2020
Reconciliation of tax rate
Profit before tax 57 424 61 785
Tax calculated at the nominal corporation tax rate of 22% 12 633 13 593
Effect of change in the tax rate - -
Effect of tax from previous year - (227)
Effect of differing tax rates for foreign subsidiaries (39) (27)
Effect of permanent differences (212) 519
Effect of change in tax calculation previous years - -
Effect of other differences 894 (705)
Tax expense in profit and loss 13 276 13 152
Effective tax rate (23.1%) (21.3%)

19. Exchange rates

Information on the exchange rates applied by the Itera Group in 2021.

Jan 1 Average Dec 31
SEK 1,0435 1,0019 0,9745
DKK 1,3935 1,3666 1,3432
EUR 10,3661 10,1633 9,9888
USD 8,5174 8,5904 8,82
UAH 0,3034 0,3148 0,3226

NOK 1 000 2021 2020 Cash and bank deposits 37 457 54 399 Restricted cash (10 511) (10 282) Unrestricted cash and cash equivalents 26 946 44 117 Undrawn credit facilities 21 500 21 500 Cash reserve 48 446 65 617

Restricted cash include the employees' tax withholdings.

The Group has a multi-currency cash-pool agreement with Danske Bank.

The overdraft facility agreement with Danske Bank has the following financial covenant:

* NIBD / EBITDA (net interest-bearing debt ratio) shall not be more than 2.25.

This key ratio is assessed as at December 31st each year and at the latest 120 days after year-end.

The Group had no overdraft or borrowings from Danske Bank as at 31 December 2021.

As collateral for the line of credit, the bank has a pledge on the customer receivables of the Norwegian subsidiaries.

Refer to note 24 for Alternative Performance Measures.

Share capital

Itera ASA's share capital on December 31st 2021 was NOK 24,655,987 made up of 82,186,624 fully paid shares each with nominal value of NOK 0.30. All shares in Itera have the same dividend and voting rights.

Ownership structure

At the close of 2021, Itera ASA had 2,278 (2,216) shareholders. Of these 4% (4%) were foreign shareholders. The company's 20 largest shareholders owned 73 % (72%) of the company's shares at year-end.

Holdings of own shares

20. Cash and cash equivalents

21.

Shareholders

21. Shareholders, cont.

The Itera Group held 1,269,136 own shares at the start of 2021. The Group purchased 1,726,000 own shares in 2021. 1,358,130 own shares were used in connection with share option programme and employee share purchase programme. The Itera Group held 1,637,006 own shares at the end of 2021.

Dividend

An ordinary dividend of NOK 0.25 per hare (20.5 million) based on the 2020 result was paid in June 2021. A supplementary dividend of NOK 0.10 per share (8.2 million) was paid in November 2021. An ordinary dividend of NOK 0.10 per share (NOK 16.4 million) is proposed based on the 2021 result. The Board will also ask for an authorisation to pay a supplementary dividend later in the year.

20 largest shareholders in Itera ASA at 31 December 2021 Shares %
ARNE MJØS INVEST AS* 24 863 031 30.3%
OP CAPITAL AS 4 551 083 5.5%
GIP AS 4 158 000 5.1%
EIKESTAD AS 3 350 000 4.1%
SEPTIM CONSULTING AS 2 940 000 3.6%
BOINVESTERING AS 2 686 968 3.3%
GAMST INVEST AS 2 527 867 3.1%
DnB NOR Bank ASA 2 384 125 2.9%
JØSYRA INVEST AS 2 200 000 2.7%
ITERA ASA 1 637 006 2.0%
DZ Privatbank S.A. 1 280 000 1.6%
VERDIPAPIRFONDET STOREBRAND VEKST 1 078 218 1.3%
HØGBERG 967 959 1.2%
FRAMAR INVEST AS 925 000 1.1%
AANESTAD PANAGRI AS 900 000 1.1%
ALTEA PROPERTY DEVELOPMENT AS 700 000 0.9%
GRØSLAND 630 000 0.8%
JENSEN 623 720 0.8%
NYVANG 620 921 0.8%
MORTEN JOHNSEN HOLDING AS 600 000 0.7%
Total 20 largest 59 623 898 72.5%
Other shareholders 22 562 726 27.5%
Total all issued 82 186 624 100.0%

* Arne Mjøs Invest AS holds a future contract expiring 18 March 2022 on 2,600,000 shares at an average price of NOK 8.824 per share. The total controlling interest of Arne Mjøs is thus 27,263,031 shares (33.2%).

22. Transactions with related parties

There were no other transactions between the Group and related parties in the period from 1 January to 31 December 2021 other than those described in note 9.

23. Subsequent events

On 24 February 2022, Russia started a military invasion in Ukraine. Itera has around 260 employees in Ukraine, of which close to 250 normally belong to the Kyiv office and the rest in Lviv, close to the Polish border. With the outbreak of the war, a large portion of our employees moved out of the Kyiv area into less affected areas or abroad. Our employees are able to work from anywhere, so the downtime was mostly related to a few days of relocating, after which deliveries were restored to more than 90%.

Itera's only assets in Ukraine are related to the office furniture & equipment, leasehold improvements and personal equipment. The net book value of this was NOK 6.9 million on 31 December 2021. The assets are insured and also still intact. Consequently, it's the management's assessment that these subsequent events have no impact on the financial statements for 2021.

In accordance with previously communicated plans, Itera discontinued its data centre operations by the end of the first quarter of 2022. The remaining business that had not already been migrated to the cloud was sold to Move AS. All customer and supplier contracts related to Itera's data centre operations were transported to Move in the transaction. Some employees were also transferred, and some were made redundant. It's management's assessment that this transaction does not impact the presentation of the financial statements for 2021.

No other events have been identified that have any material impact on the financial statements for 2021.

24. Alternative performance measures

In accordance with the guidelines issued by the European Securities and Markets Authority on alternative performance measures (APMs), Itera publishes definitions for the alternative performance measures used by the company. Alternative performance measures, i.e. performance measures not based on financial reporting standards, provide the company's management, investors and other external users with additional relevant information on the company's operations by excluding matters that may not be indicative of the company's operating result or cash flow. Itera has adopted non-recurring costs, EBITDA, EBITDA margin, EBIT, EBIT margin and equity ratio as alternative performance measures both because the company thinks these measures will increase the level of understanding of the company's operational performance and because these represent performance measures that are often used by analysts and investors and other external parties.

EBITDA is short for earnings before interest, tax, depreciation and amortisation. It is calculated as profit for the period before (i) tax expense, (ii) financial income and expenses and (iii) depreciation and amortisation.

EBITDA margin is calculated as EBITDA as a proportion of operating revenue.

EBIT is short for earnings before interest and tax and is calculated as profit for the period before (i) tax expense and (ii) financial income and expenses.

EBIT margin is calculated as EBIT as a proportion of operating revenue.

Equity ratio is calculated as total equity as a proportion of total equity and liabilities.

NIBD/EBITDA ratio is calculated as the interest-bearing liabilities minus cash or cash equivalents, divided by its EBITDA.

Contents

Itera ASA

Income statement 60
Statement of financial position 61
Statement of cash flows 63
General information and significant accounting principles 64
Note 1. Salaries, personnel expenses and other remuneration 66
Note 2. Pensions 66
Note 3. Share-based remuneration 66
Note 4. Non-current assets 67
Note 5. Shares insubsidiaries 68
Note 6. Additional equity information 68
Note 7. Income taxes 69
Note 8. Income from investments in subsidiaries 69
Note 9. Balances between companies in the same group,
including cash pool
69
Note 10. Restricted deposits 70
Note 11. Transactions with related parties 70
Note 12. Public taxes and duties payable 70
Note 13. Financial risk management 70

Income statement

Itera ASA 1 January – 31 December

NOK 1 000 Note 2021 2020
Sales revenue 46 395 38 130
Operating revenue 11 46 395 38 130
Salaries and personnel expenses 1,2,3 26 017 22 154
Depreciation and amortisation 4 1 602 2 073
Other operating expenses 1 21 580 17 263
Total operating expenses 49 199 41 490
Operating profit (loss) (2 804) (3 360)
Income from investments in subsidiaries 8 46 937 53 406
Interest income from companies in the same group 112 153
Other financial income 349 762
Interest expense to companies in the same group 210 431
Other financial expense 404 266
Net financial income 46 784 53 624
Profit before income tax 43 980 50 264
Income taxes 7 (22) (89)
Net profit for the year 44 002 50 353
Allocation of profit/loss:
To supplemental dividend 6 8 219 32 875
To ordinary dividend 6 16 437 20 547
To/from other equity 6 19 346 (3 069)
Total allocation 44 002 50 353

Statement of financial position

Itera ASA 31 December

NOK 1 000 Note 2021 2020
ASSETS
Deferred tax assets 7 328 306
Intangible assets 4 592 5 914
Property, plant and equipment 4 1 756 2 639
Investment in subsidiaries 5 116 041 115 168
Total non-current assets 118 716 124 027
Receivables from group companies 9 4 579 3 875
Other receivables 6 477 1 058
Cash and cash equivalents 9, 10 23 249 42 850
Total current assets 34 305 47 783
TOTAL ASSETS 153 021 171 810

Statement of financial position

Itera ASA 31 December

NOK 1 000 Note 2021 2020
EQUITY AND LIABILITIES
Share capital 6 24 656 24 656
Other paid-in capital 6 7 166 (3 981)
Own shares 6 (491) (381)
Total paid-in capital 31 331 20 294
Other equity 6 37 694 40 441
Total retained earnings 37 694 40 441
Total equity 69 025 60 735
Accounts payable 3 425 2 999
Tax payable 7 - -
Public fees payable 12 15 787 15 415
Liabilities to group companies 9 41 579 65 577
Proposed dividend 6 16 437 20 547
Other current liabilities 6 766 6 538
Total current liabilities 83 996 111 076
Total liabilities 83 996 111 076
TOTAL EQUITY AND LIABILITIES 153 021 171 810

Gyrid Skalleberg Ingerø Anne Nyseter Perez Andreas Almquist

Oslo, 28 April, 2022 The Board of Directors of Itera ASA

Morten Thorkildsen Marianne Killengreen Jan-Erik Karlsson

Chairman of the board Board member Board member

Board member Board member Board member (Employee elected) (Employee elected)

Arne Mjøs Chief Executive Officer

Statement of cash flows

Itera ASA 1 January – 31 December

NOK 1 000 Note 2021 2020
Cash flow from operating activities
Profit before tax 43 980 50 264
Dividend and group contribution recognised but not paid 8 (46 937) (53 406)
Share option costs 154 (2 189)
Depreciation and amortisation 4 1 602 2 073
Change in accounts payable 426 (3 516)
Change in other accruals (3 346) (1 909)
Net cash flow from operating activities (4 121) (8 683)
Cash flow from investment activities
Purchases of property, plant and equipment and intangible assets 4 (988) (5 617)
Payments from group contributions and dividends from subsidiaries 53 406 51 221
Payments of liabilities to group companies (1 117) (1 702)
Payments of receivables from group companies 2 900 1 240
Net cash flow from investment activities 54 201 45 142
Cash flow from financing activities
Net change in group cash pool (29 707) 35 201
Cash settlement of options contract (978) -
Payments for purchases of own shares 6 (23 522) (18 242)
Proceeds from sales of own shares 6 8 427 7 953
Equity settlement of options contract 3 951 -
Dividend paid (27 853) (47 963)
Net cash flow from financing activities (69 681) (23 051)
Net change in cash and cash equivalents (19 601) (13 408)
Cash and cash equivalents as at 1 January 42 850 29 442
Cash and cash equivalents as at 31 December 23 249 42 850

General information and significant accounting principles

General information

The accounts for Itera ASA have been prepared in accordance with the Accounting Act of 1998 and the generally accepted accounting principles in Norway (NGAAP). In cases where the notes for the parent company are significantly different from the notes for the Group, these are provided below. Reference is otherwise made to the information in the notes for the Group.

Estimates and judgment

Preparing accounts in accordance with Norwegian Generally Accepted Accounting Principles involves management making judgments, estimates and assumptions that influence the accounting principles that are applied and the amounts that are reported for assets, liabilities, revenue and costs. Actual amounts may vary from the estimated amounts. The estimates and underlying assumptions used are evaluated continuously. Changes in accounting estimates are recognised in the period in which the estimates are changed and in all future periods that are affected by the changes.

Subsidiaries

Investments in subsidiaries are valued at acquisition cost less any write downs. Investments are written down when impaired unless the impairment is regarded as temporary. Impairment losses are reversed if the basis for the impairment loss is no longer present. Dividends, group contributions and other distributions from subsidiaries are recognised in profit and loss on the same date as they are recognised in the accounts of subsidiaries. If the distributions paid by a subsidiary exceed the profit earned by the company during any given ownership period, these are regarded as repayments of the investment and the carrying value of the investment is reduced.

Currency

Transactions involving foreign currencies are translated into functional currency using the exchange rates that are in effect at the time of the transactions. Gains and losses that arise from the payment of such transactions and the translation of monetary items in foreign currencies at the rates in effect on the date of the balance sheet are recognised in the income statement. The Company uses the Norwegian kroner (NOK) as both its functional and presentation currency.

Share capital

Ordinary shares are classified as equity. Costs directly attributable to the issuance of ordinary shares and share options are recognised as a deduction from equity, net of any tax effects.

Purchase of own shares

Where the Company purchases its own shares, the consideration paid, including any directly attributable costs, is recognised as a change in equity. Own shares are presented as a reduction in equity, net of any tax effects. When the Company sells or reissues it own shares, the consideration received is recognised as an increase in equity, and gains or losses arising from such transactions are applied to retained earnings.

Intangible assets

Intangible assets are recognised on the balance sheet if it can be shown to be probable that there will be future economic benefits attributable to the assets and their cost price can be estimated reliably. Intangible assets are carried at cost price.

General information and significant accounting principles, cont.

Tangible fixed assets

Tangible fixed assets are carried at acquisition cost less accumulated depreciation and accumulated impairment losses. If the fair value of a tangible fixed asset is lower than its carrying value and the impairment is not temporary, the asset is written down to fair value.

Impairment

At each balance sheet date, the Company assesses whether there are objective indications that assets may be impaired. Assets that are individually significant are tested for impairment on an individual basis. The remaining assets are assessed collectively or in groups of assets that share similar credit risk characteristics. All impairment losses are charged to profit and loss. Impairment losses are reversed if the reversal can be objectively linked to an event that occurs after the loss was recognised.

Pension plan

The Company has a defined contribution pension plan. The contributions are recognised as salaries and personnel cost in the income statements as they incur.

Share-based remuneration

Employee share options at Itera give employees the right to subscribe to shares in Itera ASA at a future point at a predetermined price (exercise right). This right is dependent on the employee still being employed at the time of exercise. The value of share options is calculated at grant date and expensed as a personnel cost over the vesting period. Options are normally granted with a subscription price equal to the average share price over the thirty days prior to the grant date. The social security tax costs associated with employees' taxable benefits are expensed as incurred over the accrual periods on the basis of the accrual rates and values at the balance sheet date.

Operating revenue

The parent company's operating revenue arises from the shared services it delivers through its Group Functions in the accounting/finance, HR, IT and communication areas. Its revenue is based on a cost-plus model and is recognised when the services are delivered.

Financial income and expense

Financial income comprises interest income from financial investments and group contributions or dividends from subsidiaries. Group contributions and dividends are recognised in profit and loss on the same date that they are recognised by the company from which they are received. Financial expense comprises interest expense on borrowings.

Tax expense

Tax expense comprises both tax payable and changes in deferred tax. Tax expense is recognised in the profit and loss account. Deferred tax assets and liabilities are calculated using the liability method on a non-discounted basis and are calculated for all differences arising between accounting values and tax values of assets and liabilities as well as for losses carried forward. Deferred tax assets on net tax-reducing differences that have not been eliminated and tax losses that are to be carried forward are recognised on the basis of expected future earnings.

ANNUAL REPORT 2021 Content CEO comment Board of Directors Our results

1.

Salaries, personnel expenses and other remuneration

NOK 1000 2021 2020
Salaries 21 123 17 414
Share option costs 154 31
Social security tax 3 079 3 405
Pension costs 912 836
Other personnel costs 749 468
Total salaries and personnel expenses 26 017 22 154
Average number of employees 22 21

For information on salaries and other remuneration of the executive management, see note 9 to the consolidated accounts.

Auditor

Analysis of remuneration paid to the auditor:

2021 2020
Statutory audit 241 182
Tax advice - -
Other services 4 15
Total fees paid to the auditor 245 197

2. Pensions

Itera ASA operates a defined contribution pension scheme. The Company's pension expense is represented by the premiums paid, and totalled NOK 912K in 2021 (NOK 836k). The Company's pension scheme complies with the Norwegian Mandatory Occupational Pension Act (OTP).

3. Share-based remuneration

Share option costs (including employer's social security contributions) of NOK -186k were expensed in 2021 (NOK 31k in 2020). See note 8 in the consolidated financial statements for further information on share-based remuneration.

Pro
gramme
Out
standing
31.12.
2020
Issued
2021
Expired in
2021
Exercised
in
2021
Out
standing
31.12.
2021
Fair
value when
issued
Exercise
price 1)
Share
price
when
issued 2)
Date
of issue
Exercise
period
2017 223 080 - - 223 080 - NOK 0.60 NOK 6.42 NOK 6.42 28.06.2017 2021
2020 120 000 - - - 120 000 NOK 2.07 NOK 11.32 NOK 11.46 02.07.2020 2024
2021 - 130 000 - - 130 000 NOK 2.36 NOK 13.50 NOK 13.50 22.06.2021 2025

1) The exercise price is the average share price over the 30 days prior to the date the option is granted.

2) The exercise price is set at fair value on the date the option is granted. The company works on the basis that the exercise price is the same as the share price on the date the option is granted and that the options do not have any intrinsic value on this date.

2021

3.

Share-based remuneration, cont.

Programme No. of share options Interest rate Volatility Lifetime
2017 - 0.90% 28.9% 4 years
2020 120 000 0.28% 43.3% 4 years
2021 130 000 1.06% 41.7% 4 years

4. Non-current assets

NOK 1 000 Research
and
develop
ment
Soft
ware
Total
intan
gible
assets
Office
machin
ery &
equip
ment
Fixtures
and
fittings
Total
property,
plant and
equip
ment
Total
non
current
assets
Acquisition cost
Accumulated at 1 January 1 918 6 492 8 410 2 385 3 831 6 216 14 626
Additions - 745 745 166 77 243 988
Disposals - (5 778) (5 778) (40) - (40) (5 818)
Accumulated at 31
December
1 918 1 459 3 377 2 511 3 908 6 419 9 796
Depreciation and
amortisation
Accumulated at 1 January 1 727 773 2 500 746 2 829 3 574 6 074
Depreciation and
amortisation
192 282 474 808 320 1 128 1 602
Depreciation and amortisa
tion on disposals
- (188) (188) (40) - (40) (228)
Accumulated at 31
December
1 918 867 2 785 1 514 3 149 4 663 7 448
Book value
Book value at 1 January 191 5 719 5 910 1 639 1 002 2 641 8 551
Book value at 31 December - 592 593 997 759 1 756 2 348
Estimated useful life 3-5 years 3-5 years 3-5 years 3-5 years
Depreciation plan linear linear linear linear

5. Shares in subsidiaries

NOK 1 000 Registered
office
Share
capital1)
Share
holding
Book value
1 Jan.
Change Book value
31 Dec.
Profit/Loss
in 2021
Equity in
2021
Itera Norge AS Oslo 1 000 100% 51 054 659 51 713 18 593 31 371
Itera Offshoring Services AS Oslo 200 100% 7 500 - 7 500 9 939 9 561
Cicero Consulting AS Oslo 200 100% 16 474 - 16 474 6 728 10 232
Compendia AS Bryne 182 100% 14 394 81 14 475 6 259 9 112
Itera Sverige AB1) Stockholm 100 100% - - - (34) 1 669
Itera ApS Copenhagen 1 424 100% 16 619 98 16 717 4 059 3 015
Itera Ehf Reykjavik 34 100% - 34 34 (290) (259)
Itera Consulting Group Ukraine,
LLC Kiev 7 125 100% 9 127 - 9 127 1 812 9 589
Total 115 168 872 116 041 47 066 74 290

1) Itera Sverige AB is owned through Itera Norge AS, with book value of NOK 1.3 million.

6. Additional equity information

NOK 1 000 Share
capital
Own
shares
Other
paid-in
capital
Other
equity
Total
equity
Equity at 01 January 2020 24 656 (231) (7 545) 59 816 76 696
Net income for the period - - - 50 353 50 353
Share option costs - - (2 970) - (2 970)
Employee share purchase programme - 172 5 207 - 5 379
Purchase of own shares - (478) (781) (16 983) (18 242)
Sale of own shares - 156 2 108 - 2 264
Ordinary dividend - - - (20 547) (20 547)
Supplementary dividend - - - (32 197) (32 197)
Equity at 31 December 2020 24 656 (381) (3 981) 40 441 60 735
Net income for the period - - - 44 002 44 002
Share option costs - - 154 - 154
Cash settlement of options contract - - (978) - (978)
Employee share purchase programme - 223 8 205 - 8 427
Purchase of own shares - (518) - (23 005) (23 522)
Sale of own shares - 185 3 766 - 3 951
Ordinary dividend - - - (16 437) (16 437)
Supplementary dividend - - - (7 307) (7 307)
Equity at 31 December 2021 24 656 (491) 7 166 37 695 69 025

See note 8 in the consolidated financial statements for further information on share-based remuneration.

ANNUAL REPORT 2021 Content CEO comment Board of Directors Our results

7. Income taxes

NOK 1 000 2021 2020
Tax expense for the year
Current tax on profit for the year - -
Change in deferred tax (22) (89)
Total tax expense for the year (22) (89)
Tax payable
Profit before tax 43 980 50 264
Permanent differences (44 079) (50 671)
Change in temporary differences 646 406
Utilisation of losses carried forward (190) -
Basis for current tax, taxable revenue 357 -
Tax payable in the balance sheet - -
Specification of the basis for deferred tax
Fixed assets (1 460) (831)
Other temporary differences (30) (370)
Total temporary differences (1 491) (1 201)
Losses carried forward - (190)
Basis for deferred tax (1 491) (1 391)
Deferred tax asset (-) / Deferred tax liability (+) (328) (306)

8. Income from investments in subsidiaries

Itera ASA has recognised the following income in its annual accounts from its investment in its subsidiaries:

NOK 1 000 Group
Company name Dividend contribution Total
Itera Norge AS 22 000 - 22 000
Itera Offshoring Services AS 7 900 - 7 900
Compendia AS 5 000 - 5 000
Itera Aps 4 701 - 4 701
Cicero Consulting AS 4 700 2 635 7 335
Total income from investment in subsidiaries 44 301 2 635 46 937

9.

Balances between companies in the same group, including cash pool

Receivables from Group companies

NOK 1 000
Company name 2021 2020
Itera Norge AS 2 975 2 940
Itera ApS 217 174
Cicero Consulting AS 49 42
Compendia AS 217 148
Itera Offshoring Services AS 981 571
Itera Ehf 140 -
Total 4 579 3 875

9.

Balances between companies in the same group, including cash pool, cont.

Receivables from group companies consist of group accounts receivables, receivables from group companies relating to the group's joint value added tax registration (see Note 12).

Liabilities to Group companies

NOK 1 000
Company name 2021 2020
Itera Norge AS 10 207 40 472
Compendia AS 11 700 7 487
Cicero Consulting AS 10 446 9 227
Itera ApS 1 766 7 460
Itera Offshoring Services AS 7 460 932
Total 41 579 65 577

Liabilities to group companies consist bank deposits held by subsidiaries in group cash pool, payables to group companies relating to the group's joint value added tax registration and net of receivables in relation to group contributions and dividends.

Cash Pool

In the group's cash pool, Itera ASA is responsible both for its own deposits/drawings and for deposits/drawings made by the subsidiaries. The figures reported for bank deposits held by Itera ASA in the balance sheet include deposits paid into the cash pool by the subsidiaries, which are netted against the parent company's drawings. The bank deposits held by the subsidiaries in the cash pool are reported in the parent company accounts as liabilities to group companies.

Itera ASA holds NOK 23.2 million (42.9 million) in cash and bank deposits, of which NOK 0.9 million (NOK 0.9 million) is on restricted accounts for payment of payroll tax deductions.

Itera has structured internal support processes in the areas of accounting/finance, HR, internal IT, and communication as Group Functions. These functions are part of Itera ASA and work with subsidiaries. The parent company invoices these subsidiaries on a cost-plus model. In 2021 Itera invoiced NOK 46.4 million (NOK 38.1 million) in respect of these services.

The Norwegian companies in the group are jointly registered for value added tax and other taxes and duties, and accordingly the figures reported for public taxes and duties payable include value added tax payable by the other Norwegian companies in the group. The total VAT liability is included in the parent company accounts but is offset by intragroup receivables due from subsidiaries.

The Group is exposed to various financial risks, such as credit risk, liquidity risk, currency risk and interest rate risk. These risks are regarded as low. The Group has established procedures for managing these risks. The main principle is to minimise the level of financial risk, and the Group on this basis holds no assets or liabilities for speculative purposes. See note 6 to the group accounts for further information on financial risk management.

10. Restricted deposits

11. Transactions with related parties

12. Public taxes and duties payable

13. Financial risk management

Statement by the Board of directors and the CEO

The Board of Directors and the CEO have today approved the annual report and annual accounts of the Itera ASA group and the parent company for the 2021 calendar year and as at 31 December 2021 (2021 Annual Report).

We confirm that, to the best of our knowledge:

  • The consolidated accounts have been prepared in accordance with the IFRS and related interpretations as approved by the EU and with the additional Norwegian disclosure requirements pursuant to the Norwegian Accounting Act as in effect at 31 December 2021.
  • The annual accounts of the parent company have been prepared in accordance with the Norwegian Accounting Act and Norwegian Generally Accepted Accounting Principles as in effect at 31 December 2021.
  • The annual report of the group and the parent company, including the statements on corporate governance and on corporate social responsibility, has been prepared in accordance with the requirements of the Norwegian Accounting Act and Norwegian Accounting Standard No. 16 as in effect at 31 December 2021.
  • The information contained in the accounts provides a true and fair view of the group's and the parent company's assets, liabilities, financial position and earnings taken as a whole at 31 December 2021.
  • The annual report of the group and the parent company provides a true and fair view of:
  • the developments, earnings and financial position of the group and the parent company
  • the principal risk and uncertainty factors facing the group and the parent company

Oslo, 28 April 2022

The Board of Directors and the CEO of Itera ASA

Morten Thorkildsen Chairman of the board

Anne Nyseter Perez Board member

Marianne Killengreen Board member

Andreas Almquist Board member

Jan-Erik Karlsson Board member

Gyrid Skalleberg Ingerø Board member

Arne Mjøs Chief Executive Officer

Shares and shareholders

The objective of Itera ASA (the Company) is to ensure its shareholders a competitive return in the form of dividends and higher share price in comparison with alternative investments.

Shareholder policy

Itera endeavours to ensure shareholders a competitive return on their investment in the form of a higher share price and dividends. The share price shall reflect the Company's earnings and underlying values. Open communication and equally treatment of the shareholders shall contribute to increased shareholder values and trust among investors.

Investor information

Itera ASA was listed on the Oslo Stock Exchange (OSE) on 27 January 1999 under the ticker code ITE, which in 2020 was changed to ITERA. The Company shall treat all shareholders equally concerning information which may affect the market value of the shares. All information of relevance for the share price is published via the notification system of the Oslo Stock Exchange as well as on the Company's website www.itera.no, to ensure such information is made available to all stakeholders simultaneously. The quarterly reports are also made available on Itera's website in the form of online webcasts. The shares have been assigned the ISIN NO 0010001118, and the Company's organisation number at the Norwegian Brønnøysund Register Centre is NO 980 250 547.

Share capital

Itera ASA's share capital at 31 December 2021 was NOK 24,655,987 made up of 82,186,624 fully paid shares each with nominal value of NOK 0.30.

All shares have the same voting rights at the General Meeting.

Shareholders

As of 31 December 2021, Itera had 2 178 (2 216) shareholders. At year-end, 6% (4%) of the Company's shares were owned by foreign investors. The Company's twenty largest investors owned 73% (72%) of the Company's shares.

Dividend

During 2021, dividends of NOK 0.35 (0.60) per share were paid, for a total of NOK 27.9 (48.0) million.

Share price

The Itera share price opened the year at NOK 15.00 and closed at NOK 15.25, corresponding to a change of 2%, or 4% including dividend payments in the period. The highest share price during the year was NOK 16.50 and the lowest price was NOK 13.00. Itera had a market value corresponding to MNOK 1,253 (1,233) million at 31 December 2021.

Share option schemes

The Company has established option programmes for key personnel. Current share option programmes were implemented in 2017, 2019, 2020 and 2021. The 2017 programme expired in June of 2021. There were 2,110,000 outstanding share options at year-end. Reference is also made to Note 10 to the Consolidated Financial Statements.

Major shareholders

For major shareholders, see note 21 in the consolidated accounts.

Development 2017–2021

(after adjustment for non-recurring costs)

Bank deposits Cash flow Equity ratio

Employees EBITDA margin EBIT margin

NOK million

2018 2019 2020 2021

Development 2019–2021

(after adjustment for non-recurring costs)

EBITDA EBITDA margin

Arne Mjøs CEO Mobile +47 905 23 172 [email protected]

Bent Hammer CFO Mobile +47 982 15 497 [email protected]

Itera ASA Telephone +47 23 00 76 50 Nydalsveien 28 P. O. Box 4814 Nydalen 0422 Oslo, Norway www.itera.com

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