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Carasent

Earnings Release Apr 24, 2024

3568_rns_2024-04-24_88899357-51b1-4284-ad59-becab6bf6e37.pdf

Earnings Release

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Interim report Q1

24 April 2024

Driving efficiency and quality in the world of care

Agenda

1 Highlights Q1

  • 2 Company update
  • 3 Financial update

Todays presenters

Daniel Öhman CEO

Svein Martin Bjørnstad CFO

Update

  • New financial targets
  • New agreement with VGR regarding Medrave
  • E-referrals released
  • The relisting process continues with aim of first day of trading in Stockholm in Q4

Growth

  • Signed not implemented ARR amounts to NOK 14m
  • 20% organic growth in signed ARR

Profitability

  • Additional cost savings as a result of continued efficiency focus
  • Significant YoY improvements; positive EBITDA capex, excluding Webdoc X
  • Cash flow positive in Q1

Track record of growth 4

1: Defined as EBITDA less capitalized development expenses

Significant improvement through cost efficiencies and growth Revenue growth is the key to drive margins going forward

Strong focus on new ARR 6

Major steps taken the last 18 months

  • Focus on customers
  • Improvements of products and delivery
  • Professionalized marketing efforts
  • Outbound sales efforts
  • New development to open up new markets

Plenty of room to grow

~20% market share ~1.5bn target market Non-cyclical and growing market High barriers to entry

Limited competition

Proven traction 7

Note: Underlying growth based on Q1 recurring revenue growth

1: Graph shows development of number of medical controls completed by HPI customers LTM per month since august 2022

Strong visibility on next 18 months 8

▪ Backlog secures high visibility on growth for 2024-2025 ▪ Additional cost savings in Q1 ▪ Close to breakeven on cash profitability in Q2 2023A 2024 2025 Revenue NOK 244m NOK 270m NOK 320m EBITDA 13m +40m +80m EBITDA – capex -52m ~neutral +40m EBITDA – capex excl. Webdoc X -26m +20m +60m

Keeping costs flat with ~85% gross margin results in rapid cash flow growth

Financial performance Q1 2024 9

Well functioning base with strong scalability

Ambition to keep costs flat and accelerate growth

HPI & Ad Opus with significant improvements YoY (adjusted for 1m one-offs for additional savings)

Divestment of Confrere cleans up structure and lets us focus

NOKm Operations
(excl. HPI,
Ad Opus)
HPI & Ad Opus WDX HQ Confrere
(divested in
Q1)
Group
Total revenues 57 9 0 - 1 67
Share of revenue
Organic recurring
86 % 13 % 0 % nm 1% 100 %
growth 16 % 4 % nm nm nm 15 %
Adj. EBITDA
Q1 2024 14 1 -1 -6 0 8
Q1 2023 11 1 0 -7 0 5
Margin 2024 24 % 14 % nm nm nm 12 %
Margin 2023 22 % 14 % nm nm nm 8 %
Adj. EBITDA –
capex
Q1 2024 8 -1 -6 -6 0 -5
Q1 2023 0 -4 -8 -7 0 -18
Margin 2024 14 % -8 % nm nm nm -7 %
Margin 2023 1 % -48 % nm nm nm -30 %

Journey Ahead and Q1 Highlights

Strong organic
growth


15% organic growth in recurring revenues in Q1
Signed agreement with C-Medical, VGR, 9 new Capio
clinics
New sales model with digital marketing, new webpages, CRM and new
renumeration model
Efficient use of
resources


Continuous efficiency gains
Additional cost savings –
1.7m one-off costs related to lay-offs
Optimize operating cost base –
procurement and prioritization
Launch Webdoc
X

Development focus on certifying for Germany
Working with partners to identify and initiate dialogue with acquisition targets

10

Strong foundation of mission critical solutions with minimal churn in a growing and non-cyclical industry

Financial update

Q1 2024

Carasent – Q1 financial highlights

12

Strong YoY improvements 13

NOKm Q1 2024 Q1 2023 YoY growth
Webdoc 33.5 26.8 25%
Other EHR 14.7 13.4 9%
Platform products 13.4 13.6 -1%
Consulting and other 5.3 6.1 -13%
Revenue 66.9 59.9 12%
COGS -10.7 -11.8
Gross profit 56.2 48.1 17%
Gross profit margin 84% 80%
Personnel expenses -36.5 -31.2
Other operating costs -13.4 -14.6
EBITDA 6.3 2.3 175%
Non-recurring expenses 1.7 2.6
Adj. EBITDA 8.0 4.9 64%
Adj. EBITDA margin 12% 8%
Capitalized development -12.9 -23.1
Adj. EBITDA -
capex
-4.9 -18.2 nm
Adj. EBITDA -
capex margin
-7% -30%
Adj. EBITDA -
capex excl. Webdoc X
1.0 -10.7 nm
Adj. EBITDA -
capex margin
1 % -18 %
  • Webdoc with 25% YoY growth (21% excl. fx effects)
  • Consulting revenues down 13% as we prioritize recurring revenues
  • Gross profit margin increased from 80% to 84%
  • Increase in personnel expenses as a result of lower degree of capitalization of costs and one-offs related to lay-offs (capitalized development decreased ~10m)
  • Non-recurring expenses exclusively related to layoffs in Q1 2024

15% recurring revenue growth Q1 YoY

15% organic growth – strong market position with high stickiness and low churn

14

20% organic growth in signed ARR

Sales initiatives starting to pay off – strong growth in revenue backlog

▪ Significant uptick in recurring revenue growth driven by large new contracts

15

  • Signed not implemented ARR of NOK 14m vs. 2m YE Q1 2023
  • Churn at 1.7%, and even lower excluding Ad Opus

Positive cash flow in Q1 16

  • Operating cash flow at 20% of revenues
  • Strong working capital effects in Q1 from annual invoicing for some products
  • Capex significantly down YOY
  • Other cash flow mainly related to interest and leasing payments
  • Cash flow positive in Q1

Improving profitability 17

Cash profitability has improved by cost savings Aim to grow revenues significantly faster than costs going forward Gross margin of 84% in Q1

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