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ABN AMRO Bank N.V.

Interim / Quarterly Report Aug 17, 2016

3800_iss_2016-08-17_fb4e000d-a384-4d39-a01c-186d2427ca10.pdf

Interim / Quarterly Report

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Interim Report & Quarterly Report

Second quarter 2016

ABN AMRO Group N.V.

Notes to the reader

Introduction

This report presents ABN AMRO's result for the second quarter of 2016 as well as for the first half year of 2016. The report contains an update of the share's performance, the quarterly and first half year financial review, an economic update and selected risk, capital, liquidity and funding disclosures. This report represents the Quarterly Report for the second quarter of 2016, the Interim Report 2016 and includes the Condensed Consolidated Interim Financial Statements for 2016.

Presentation of information

The Condensed Consolidated Interim Financial Statements in this report have been prepared in accordance with International Financial Reporting Standards as adopted by the European Union (EU IFRS) and are reviewed by our external auditor. Some disclosures in the Risk, funding & capital information section of this report are part of the Condensed Consolidated Interim Financial Statements and are labelled as 'reviewed' in the respective tables or headings.

Developments of the results for the first six months of 2016 compared with the first six months of 2015 and of the financial position as at 30 June 2016 compared with 31 December 2015 constitute the Interim Report and are indicated separately. In addition, this report contains an analysis of performance during the second quarter of 2016. For further details on the first quarter of 2016, please refer to the Quarterly Report for the first quarter of 2016.

In the second quarter ABN AMRO implemented an adjustment to its offsetting policy with regard to notional cash pool agreements. Comparative figures are adjusted where applicable. Please refer to Note 1 Accounting policies for further details.

To provide a better understanding of the underlying results, ABN AMRO has adjusted its reported results, presented in accordance with EU IFRS, for defined special items.

This report is presented in euros (EUR), which is ABN AMRO's presentation currency, rounded to the nearest million (unless otherwise stated). All annual averages in this report are based on month-end figures. Management does not believe that these month-end averages present trends that are materially different from those that would be presented by daily averages.

Certain figures in this report may not tally exactly due to rounding. Furthermore, certain percentages in this document have been calculated using rounded figures.

In addition to this report, ABN AMRO provides the following supplementary documents for its Q2 2016 results on abnamro.com/ir:

  • Å Analyst and investor call presentation: results for Q2 2016
  • Å Investor presentation: results for Q2 2016
  • Å Factsheet Q2 2016

For a download of this report or more information, please visit us at abnamro.com/ir or contact us at [email protected].

Introduction

Figures at a glance 2
Message from the Chairman of the Managing Board 3
ABN AMRO shares 5
Economic environment 6

8

Financial results

Financial review 9
Results by segment 17
Additional financial information 32

35

Risk, funding & capital information

Key developments 36
Credit risk 41
Operational risk 64
Market risk 65
Liquidity risk 67
Funding 69
Capital management 72
Responsibility statement 76

77 Condensed Consolidated Interim Financial Statements 2016

Condensed Consolidated income statement 78
Condensed Consolidated statement
of comprehensive income 79
Condensed Consolidated statement of financial position 80
Condensed Consolidated statement of changes in equity 81
Condensed Consolidated statement of cash flows 83
Notes to the Condensed Consolidated
Interim Financial Statements 85
Review report 119

120 Other

Enquiries 121

Figures at a glance

Underlying return on equity

Target range is 10-13 (in %)

Reported net profit1

(in millions)

Underlying net interest margin (in bps)

Underlying cost/income ratio 2017 target range is 56-60 (in %)

Underlying net profit1 (in millions)

Underlying cost of risk (in bps)

CET1 (fully-loaded)

Target range is 11.5-13.5 (in %)

Underlying earnings per share (in EUR)

Leverage ratio (fully-loaded, CDR) (end-of-period, in %)

The difference between underlying net profit and reported net profit consists of one specific special item. More details are provided on pages 32-33.

Message from the Chairman of the Managing Board

I am pleased to update you on our five strategic priorities: enhance client centricity, invest in our future, improve profitability, strongly commit to a moderate risk profile and pursue selective international growth.

Client centricity: In early July we decided that it was in the best interests of our clients to adhere to the advice of the committee of independent experts established by the Dutch Minister of Finance on the reassessment of interest rate derivatives sold to SME clients. This decision means clients do not have to go through a complex and timeconsuming process; they now know where they stand.

We will enhance client centricity further by expanding our current range of innovative and smart solutions. We now offer clients the possibility to place their investment orders in the stock market via our Mobile Banking app. ABN AMRO is the first major Dutch bank to enable clients to pay, save and invest through a single app. We also launched the new Tikkie app, enabling users to send payment requests via WhatsApp. Tikkie is an innovative solution developed by ABN AMRO, which can also be used by clients with a current account at another Dutch bank. Almost 100,000 people are already actively using this app. In July, we started offering clients in the Netherlands the option of conducting mortgage consultations via webcam on Sundays. ABN AMRO is the first Dutch bank to be open for mortgage advice seven days a week.

We also set up Econic, a fintech accelerator where the bank works together with fintechs in an independent environment to develop and test innovative ideas. In addition, our digital impact fund made its first investment, in the Swedish fintech Tink. Corporate Banking assisted nine clients towards successful IPOs in the second quarter. Our achievements did not go unnoticed. Euromoney gave us four prestigious awards: Global Award for Best Bank Transformation, Best Bank in the Netherlands, Best Investment Bank for the Netherlands and Best Bank Transformation for Western Europe.

Invest in our future: Sustainability is high on our agenda. After launching three social impact bonds at municipal level, we issued the first national social impact bond in the Netherlands, which will be used to help former convicts find a job. We issued our second green bond in the amount of EUR 500 million and introduced a new tool called the Global Sustainability Risk Indicator to assess business clients on their sustainability performance. Our efforts to hire people with disabilities were recognised, with ABN AMRO winning the Okura Emma at Work Award in June.

Improve profitability and strongly commit to a moderate

risk profile: We are well on track with three of our financial targets: an ROE of 10-13% over the coming years, a CET1 ratio of 11.5-13.5% and a dividend payout ratio increasing to 50% of the reported full-year net profit by 2017. We will update our strategic financial targets beyond 2017 once there is more clarity on the impact of Basel IV.

The reported net profit for Q2 2016 was EUR 391 million after an additional provision of EUR 361 million (or EUR 271 million net of tax) on top of the EUR 121 million provision already taken for the assessment of SME interest rate derivatives. As this item masks the underlying trend of our activities, we also show an underlying net profit, which excludes this special item. The underlying performance for Q2 2016 a net profit of EUR 662 million, which is an increase of 10% compared with the same quarter in 2015 - was solid. This is the highest level of underlying profitability since the new bank began operations in 2010, helped by a gain on the sale of Visa shares and low impairments, but also realised in an unprecedented low interest rate environment. Especially following the Brexit referendum, interest rates are expected to remain low for longer than anticipated, putting pressure on banks' earnings models across the sector. So far we have been able to manage the low interest rate environment, but further actions by the ECB to lower interest rates may negatively impact our results.

Financial results

Introduction

The underlying net profit for the first six months was EUR 1,136 million, flat compared with the first six months of 2015. The H1 2016 profit includes regulatory levies of EUR 110 million compared with no regulatory charges in the same period of 2015. The ROE declined to 13.1%, above the target range, as our capital base continued to grow. The fully-loaded CET1 ratio increased to 16.2% at the end of June 2016, up from 15.5% at year-end 2015 and 14.0% at the end of June 2015. The outcome of the European Banking Authority's stress test, which assessed the resilience of EU banks to economic shocks, showed that even under severe stress in the Netherlands ABN AMRO has a significant capital buffer. We will continue to grow our Basel III capital position until there is more clarity on Basel IV. In line with earlier guidance we intend to pay out 45% of the reported net profit over 2016 as dividend. Over the first six months of 2016 we will pay an interim dividend of EUR 0.40 per share, or 45% of the reported net profit.

Operating income for H1 2016 went down by 3% compared with H1 2015, with fee and commission income at Retail Banking and Private Banking and other operating income under pressure as clients were reluctant to invest due to uncertainty in the financial markets. Net interest income, our main source of income, held up well and grew by 2% despite a decline in the loan portfolio year-on-year. We have been able to maintain net interest income at or above the EUR 1.5 billion level in the past eight quarters, despite the low interest rate environment. Costs were contained; the increase of EUR 114 million, or 5%, was due to higher regulatory costs (up EUR 110 million). The operating result for H1 2016 declined by 13% compared with the same period in 2015, and the cost/income ratio increased to 61.8%, above the target range of 56-60% set for 2017. Loan impairments remained well below the average throughthe-cycle and levels seen in the first half of 2015. In most areas we see low impairments or even releases. In ECT Clients, the cycle is currently in a downward phase, marked by continued low energy and commodity prices. As a result, we recorded above through-the-cycle impairments in ECT. We continue to cautiously monitor developments in the market and in our clients' businesses and take action if necessary to ensure that we maintain a moderate risk profile.

Pursue selective international growth: We aim to diversify our loan portfolio and grow our international business to 20-25% of total operating income by 2017 (20% in H1 2016). As the Dutch economy is closely linked with those of our neighbouring countries we will start servicing corporate clients selectively in Germany, France, Belgium and the UK within our sectors of expertise. In addition, we will diversify and expand our global sector activities in Corporate Banking into two new sectors: food and natural resources.

Looking back, we have achieved a lot. Looking ahead, as mentioned before, we are in the process of updating and extending our strategic financial targets beyond 2017 to address changing client needs, Basel VI and other regulations, digitalisation and innovation. We are taking steps to further digitise processes and straight-through processing for many high volume products. This should lead to substantial improvements in efficiency and sustainability (less paper), while also making it easier for our clients. Furthermore, for retail clients, we will increase our focus on helping them to organise their financial lives, pensions and financial planning. Private Banking will focus more on demand-based segmentation, offering services such as pension solutions, estate planning, and advice to charitable institutions.

Some of these initiatives require up-front investments before we are able to reap the full benefits. To finance these and to lower the C/I ratio, we will further address our cost base. We have concluded that significant cost savings are achievable in support and control activities across the bank. On a cost base for support and control activities of over EUR 800 million in scope, we expect to reduce costs by around 25% or EUR 200 million. These savings are a combination of staff and non-staff related costs and a significant part will be realised next year. In the coming period we will send a Request for Advice to the Employee Council. Further cost savings in other areas are currently being identified and will be initiated this year. We are confident that with the plans we are developing, we will continue to deliver long-term stakeholder value.

Gerrit Zalm

Chairman of the Managing Board

ABN AMRO shares

Key developments

Between 31 March 2016 and 30 June 2016, ABN AMRO's share price (depositary receipts) declined 17%, while the STOXX Europe 600 Bank index declined 18%. ABN AMRO was included in the relevant MSCI indices in May 2016 and STOXX Europe 600 indices in June 2016.

Listing information

A total of 216.2 million shares, or 23% of the total issued share capital of ABN AMRO Group, is currently held by the STAK AAG ('Stichting Administratiekantoor Continuïteit ABN AMRO Group'), which subsequently issued depositary receipts representing such shares. For more information about the STAK AAG, please refer to the 'About ABN AMRO' section of abnamro.com. The depositary receipts trade under ISIN code 'NL0011540547', Reuters ticker 'ABN.AS' and Bloomberg ticker 'ABN NA'.

Share price development

Amsterdam Exchange Index

Financial calendar 1

Å Ex-dividend date interim dividend – 24 August 2016

  • Å Record date interim dividend 25 August 2016
  • Å Payment date interim dividend 13 September 2016
  • Å Publication third-quarter results 16 November 2016.
(in millions) Q2 2016 Q1 2016 Q2 2015
Share count
Total shares outstanding/issued and paid-up shares 940 940 940
- of which held by NLFI 724 724 940
- of which listed (in the form of depositary receipts) 216 216
- as a percentage of total outstanding shares 23% 23%
Average number of shares 940 940 940
Average diluted number of shares 940 940 940
Key indicators per share (EUR)
Underlying earnings per share 0.69 0.49 0.64
Shareholder's equity per share 18.04 18.05 16.90
Tangible shareholder's equity per share 17.77 17.77 16.63
Share price development (EUR)
Closing price (end of period) 14.90 18.01
High (during the period) 19.25 21.00
Low (during the period) 14.50 15.23
Market capitalisation (end of period, in billions) 14.01 16.93
Valuation indicators (end of period)
Price/Earnings 7,3x 9,2x
Price/Tangible book value 0,8x 1,0x

1 All dates are subject to change. Please refer to abnamro.com/ir for the latest information. Dividend record date applies only if a final or interim dividend is paid.

Economic environment

The world economy continued to expand modestly in both Q1 and Q2. Concerns about a possible hard landing of the Chinese economy, which would affect the US and eurozone economies (hence ABN AMRO's operating environment), have eased somewhat in recent months. On a year-on-year basis, China's GDP growth even stabilised in Q2. Nevertheless, the country's economic transition will remain bumpy.

Following a very weak Q1, the US economy showed slightly higher growth in Q2: GDP rose by 0.3% quarteron-quarter. The eurozone saw the opposite development in Q2: economic growth slowed compared with solid growth in Q1, which was partly due to one-off factors. GDP growth halved to 0.3% quarter-on-quarter.

The unexpected outcome of the Brexit referendum came only at the end of June, so it did not affect growth in Q2. It will probably start to do so, although the impact of the Brexit is uncertain as regards timing and size. For the time being, there will be no actual Brexit. Short-term effects will be based mainly on changed expectations.

In Q2, the Dutch economy grew by 0.6% quarter-onquarter, which was twice as high as the eurozone figure.

Quarterly development of Gross Domestic Product (in % q-o-q growth)

Source: Eurostat and CBS

  • Å GDP growth was virtually stable in Q2 (0.6% quarter-on-quarter).
  • Å Gross investment was the main contributor to economic growth; private consumption rose slightly and exports were flat.
  • Å The Dutch economy performed clearly better than the eurozone economy in Q2.

Unlike in the eurozone, economic growth in the Netherlands did not slow in Q2. In Q1, GDP had also risen by 0.6% compared with the preceding quarter. Investment in fixed assets (especially housing investment) was the main contributor to the further rise in GDP.

ABN AMRO slightly lowered its GDP growth forecast for 2016 to 1.5% (previously +1.7%). This reduction was partly due to the recent decision to further reduce gas extraction. Nevertheless, the economic environment for ABN AMRO appears to be mildly positive, albeit less positive than was assessed a quarter ago. Risks to the economy are tilted to the downside. Given the closer trade relations between the Netherlands and the United Kingdom, the Brexit is expected to hit the Dutch economy harder than the eurozone.

Consumer confidence in the Netherlands

  • Å Following a dip in Q1, consumer confidence clearly recovered in Q2.
  • Å This was mainly the result of consumers' more favourable assessment of the economic climate.
  • Å The Brexit did not hurt confidence in Q2, but it did relatively modestly in July.

Source: CBS

Manufacturing Purchasing Managers' Index (>50: growth, <50: contraction, end-of-period)

  • Å The Dutch PMI dropped in the course of Q2.
  • Å But at 52.0 (above the 50 level), the index is still pointing to further growth.
  • Å The assumed adverse effect of the Brexit is expected to hit the index in July at the earliest.

Number of houses sold in the Netherlands

(in thousands)

Source: CBS

  • Å Q2 again saw a strong rise in the number of houses sold: almost 24% year-on-year (in Q1 also +24%).
  • Å The housing market continued to benefit from very low mortgage interest rates.
  • Å House price rises showed a further slight acceleration, to 4.6% year-on-year in June.

Bankruptcies in the Netherlands (number of bankruptcies)

Source: CBS

  • Å The number of bankruptcies fell both quarter-on-quarter and year-on-year in Q2.
  • Å As these numbers had increased in the preceding two quarters, the Q2 number was only slightly lower than in Q3 2015. Hence the improvement trend is not as strong as it may appear at first glance.
  • Å Moreover, the bankruptcy number for June rose in comparison with the May figure.

Unemployment in the Netherlands

(in % of total labour force, end-of-period)

Source: CBS

  • Å Unemployment continued to decline in Q1, and even more steeply in Q2.
  • Å The steeper decline in Q2 was caused by a stronger rise in the number of employed people, which reflects the economic recovery.
  • Å On balance, more people entered and re-entered the labour market in Q2. This mitigated the decline in unemployment.

Financial results

9 Financial review

32 Additional financial information

17 Results by segment

17
21
24
30

Financial review

This financial review includes a discussion and analysis of the results and sets out the financial condition of ABN AMRO based on underlying results.

In the second quarter ABN AMRO implemented an amendment to the accounting policy on notional cash pool balances (see for further details note 1 Accounting policies in the Interim Financial Statements). This amendment led to an increase in corporate loans and demand deposits in Corporate Banking and inflates the balance sheet. Following the adjustment of the policy, mitigating actions have been taken to reduce the impact of notional cash pooling products on the balance sheet. As a result, the carrying amount has been reduced significantly and is expected to further decrease towards year-end 2016. As a result of the policy amendment and as required by IFRS, the comparative figures have been adjusted

accordingly. The impact was EUR 15.5 billion at 31 December 2015, EUR 17.8 billion at 31 March 2016 and EUR 5.6 billion at 30 June 2016.

To ensure a correct (historical) interpretation on the performance of ABN AMRO, the balance sheet analysis of Loans & receivables - customers and Due to customers specifies the impact of the amended policy. In addition, the net interest margin (NIM), cost of risk (CoR) and loan-todeposit (LtD) ratios in this section are presented excluding the impact of this policy change on the comparative figures before 30 June 2016 and therefore remain in line with previous disclosed figures.

Income statement

Operating results

(in millions) Q2 2016 Q2 2015 Change Q1 2016 Change First half
2016
First half
2015
Change
Net interest income 1,582 1,511 5% 1,545 2% 3,128 3,056 2%
Net fee and commission income 431 456 -6% 435 -1% 866 926 -6%
Other operating income 188 159 19% -10 178 312 -43%
Operating income 2,201 2,126 4% 1,971 12% 4,172 4,294 -3%
Personnel expenses 617 615 617 1,234 1,233
Other expenses 643 632 2% 702 -8% 1,344 1,232 9%
Operating expenses 1,260 1,247 1% 1,319 -5% 2,579 2,465 5%
Operating result 941 879 7% 651 45% 1,593 1,828 -13%
Impairment charges on loans
and other receivables
54 34 58% 2 56 287 -80%
Operating profit/(loss)
before taxation
887 845 5% 650 37% 1,537 1,542
Income tax expense 225 244 -8% 175 29% 400 398 1%
Underlying profit/(loss)
for the period
662 600 10% 475 39% 1,136 1,144 -1%
Special items -271 -271
Reported profit/(loss)
for the period
391 600 -35% 475 -18% 866 1,144 -24%
Of which available for AT 1
capital securities (net of tax)
11 11 22
Of which Non-controlling interests 1 1 1 1

Other indicators

Q2 2016 Q2 2015 Q1 2016 First half 2016 First half 2015
Net interest margin (NIM) (in bps)1 152 142 151 152 145
Underlying cost/income ratio 57.2% 58.6% 66.9% 61.8% 57.4%
Underlying cost of risk (in bps)1, 2 9 5 0 4 21
Underlying return on average Equity3 15.1% 15.3% 11.1% 13.1% 14.7%
Underlying earnings per share (in EUR)4 0.69 0.64 0.49 1.19 1.22

1 For management view purposes the historical periods before 30 June 2016 have not been adjusted for the accounting policy change with regard to Notional cash pooling (for further details please refer to note 1 in the Condensed Consolidated Interim Financial Statements).

2 Annualised impairment charges on Loans and receivables - customers for the period divided by the average Loans and receivables - customers on basis gross carrying amount and excluding fair value adjustment from hedge accounting.

3 Underlying profit for the period excluding reserved coupons for AT 1 Capital securities (net of tax) and results attributable to non-controlling interests divided by the average equity

attributable to the owners of the company. 4 Underlying profit for the period excluding reserved coupons for AT 1 Capital securities (net of tax) and results attributable to non-controlling interests divided by the average outstanding and paid-up ordinary shares.

30 June 2016 31 March 2016 31 December 2015
Client Assets (in billions) 310 308 314
FTEs 21,939 21,999 22,048

Second-quarter 2016 results

ABN AMRO's Underlying profit for the period for the second quarter of 2016 amounted to EUR 662 million, an increase of EUR 62 million compared with the second quarter of 2015. Higher operating income (mainly net interest income) was only partly offset by marginally higher expenses and higher, but still limited, loan impairments. Compared with Q1 2016, underlying profit for the period increased by EUR 187 million as especially operating income improved while operating expenses decreased, mainly related to lower regulatory levies. Loan impairments increased compared with the very low Q1 2016 level.

Reported profit for the period amounted to EUR 391 million and included an addition to the provision for SME interest rate derivatives of EUR 361 million gross (EUR 271 million net of tax) on top of the EUR 121 million provision already taken. This provision was taken based on ABN AMRO's decision to adhere to the advice of the committee of independent experts on the reassessment of SME interest rate derivatives. The addition to the provision is recorded in Corporate Banking and is classified as a special item.

The underlying return on equity (ROE) was 15.1% in Q2 2016 compared with 15.3% in the same period of 2015. If the regulatory levies in both years had been divided equally over the quarters, ROE would have been 14.1% in Q2 2016 (versus 14.0% in the same period of 2015).

Operating income increased by EUR 75 million to EUR 2,201 million from EUR 2,126 million in Q2 2015. Compared with Q1 2016, operating income showed a significant increase.

Net interest income was EUR 1,582 million in Q2 2016 and increased by EUR 71 million compared with Q2 2015 due to several non-recurring interest provisions in Retail Banking and Group Functions in the second quarter of 2015. Excluding these non-recurring items, NII increased by 1%. Net interest income also increased by EUR 37 million compared with Q1 2016 as margins on assets and liabilities slightly improved.

Net interest income on residential mortgages increased compared with Q2 2015 as margin improvements more than offset the decrease in portfolio volume. The impact of repricing of the mortgage book continued to contribute to higher net interest income, although the repricing effect continued to level off.

Net interest income on consumer loans decreased due to lower average loan volumes and lower margins.

Net interest income on corporate loans increased compared with Q2 2015 due to improved margins, partly offset by lower average volumes especially at Commercial Clients. The average volumes at International Clients increased slightly (including currency impacts).

On the liability side, net interest income increased due to both higher deposit margins and volumes.

Net interest margin (NIM) increased to 152bps in Q2 2016 compared with 142bps in Q2 2015 due to a combination of higher net interest income (including non-recurring interest provisions in Q2 2015) and lower average total assets (excluding the impact of amended notional cash pool balances for historical figures). The NIM showed a slight increase compared with Q1 2016 (151bps).

Net fee and commission income, at EUR 431 million in Q2 2016, was EUR 25 million lower than in Q2 2015. This was related to the continued uncertainty in the financial markets during the second quarter, which negatively impacted Retail Banking and Private Banking in particular.

Other operating income recovered in Q2 2016 from the low results in Q1 2016 and rose by EUR 29 million compared with Q2 2015 to EUR 188 million. The second quarter of 2016 included a profit of EUR 116 million (EUR 101 million at Retail Banking, EUR 14 million at Group Functions) related to the sale of Visa Europe to Visa Inc. ABN AMRO had a small equity stake in Visa Europe. The second quarter of 2016 was also positively impacted by a release of the provision related to the sale of the Swiss private banking activities in 2011 (EUR 21 million) and several positive revaluation results in Commercial Clients.

In addition, the second quarter of 2015 was negatively impacted by the initial provision for SME derivative-related issues of around EUR 40 million.

The abovementioned increases were, however, partly offset by EUR 1 million CVA/DVA/FVA results in the second quarter (compared with EUR 66 million positive in Q2 2015) and EUR 2 million Equity Participations results in the second quarter (versus EUR 18 million in Q2 2015). In addition, hedge accounting-related results (Group Functions) were negative in Q2 2016, as opposed to Q2 2015 when they were very high. Finally, both quarters included provisions in Group Functions related to the part of the Securities financing activities discontinued in 2009, although the addition in Q2 2016 was lower.

The profit related to Visa Europe in Q2 2016 and the negative CVA/DVA/FVA results in Q1 2016 (EUR 49 million negative) were the main drivers of the improvement in other operating income compared with Q1 2016.

Personnel expenses amounted to EUR 617 million in Q2 2016 and were stable compared with Q2 2015.

Other expenses rose by EUR 11 million to EUR 643 million in Q2 2016 from EUR 632 million in Q2 2015. The increase was driven by EUR 12 million regulatory levies recorded in Q2 2016. Higher costs related to continuous improvements to IT processes, products and services were offset by VAT refunds and lower other general expenses. The decrease of other expenses of EUR 59 million compared with Q1 2016 was largely driven by lower regulatory levies.

Regulatory levies in Q2 2016 (EUR 12 million) included an amount of EUR 22 million related to the Deposit Guarantee Scheme (DGS) in 2016, which is recorded on a quarterly basis. This was partly offset by a correction of EUR 14 million for the 2016 Single Resolution Fund (SRF) which was booked in Q1 2016. The correction results from exercising the option in the new legislation to pay the SRF partly in the form of an irrevocable payment commitment (see Note 19 of the Interim Financial Statements for more details). The second quarter also contained several small 2016 SRF charges in foreign entities.

The total amount of regulatory levies expected in 2016 is around EUR 250 million (including a EUR 32 million refund on the 2015 NRF payment and the adjustment of EUR 14 million for the SRF irrevocable payment commitment). In 2015, all regulatory levies, totalling EUR 220 million, were recorded in Q4.

The operating result increased by EUR 62 million compared with Q2 2015 and the cost/income ratio decreased by 1.4 percentage points to 57.2%. If the regulatory levies were to be divided equally over the four quarters, the cost/ income ratio would be 59.5% in Q2 2016 (versus 61.5% in Q2 2015).

Impairment charges on loans and other receivables amounted to EUR 54 million in Q2 2016 compared with EUR 34 million in Q2 2015. The improved economic conditions in the Netherlands again resulted in limited impairment charges. An IBNI release of EUR 49 million was recorded in Q2 2016, while Q2 2015 included an IBNI release of EUR 107 million.

The impairment charges on mortgages over the total mortgage book increased to an addition of 2bps versus a release of 6bps in the same period last year. The difference can be explained mainly by an IBNI release of EUR 28 million recorded in Q2 2015. Corrected for that impairment charges on mortgages were virtually stable.

Impairment charges on corporate loans decreased in Q2 2016 compared with Q2 2015. Commercial Clients saw considerable impairment releases in Q2 2016. In addition, both quarters benefited from a considerable, but comparable, IBNI release. International Clients had higher impairments as the charges in ECT Clients increased to EUR 93 million in Q2 2016 due to the subdued market circumstances in several ECT Clients sectors (EUR 18 million in Q2 2015 and EUR 48 million in Q1 2016).

The cost of risk was 9bps in Q2 2016, up from 5bps in Q2 2015. In Q1 2016, the cost of risk was nil.

International results

Operating income from international activities was 20% of overall operating income compared with 18% in Q2 2015 and 21% in Q1 2016. Operating income of international activities in Q2 2015 was negatively impacted by a provision related to the part of the Securities financing activities discontinued in 2009. Operating income from international activities improved compared with Q2 2015 at International Clients and Clearing, but was offset by lower income at international Private Banking activities (both fees and other operating income).

Results for the first six months

ABN AMRO's Underlying profit for the period for the first half of 2016 was EUR 1,136 million, which was virtually flat compared with the first half of 2015. Lower operating income (despite higher net interest income) and higher expenses (mainly due to EUR 110 million regulatory levies in H1 2016) were fully offset by lower impairment charges.

Reported profit for the period for the first half of 2016 amounted to EUR 866 million and included an addition to the provision for SMEs with derivative-related issues of EUR 361 million gross (EUR 271 million net of tax).

The underlying return on equity (ROE) decreased to 13.1% in the first half of 2016 compared with 14.7% in the same period of 2015. If the regulatory levies in both years had been divided equally over the quarters, ROE would have been 12.8% in the first half of 2016 versus 13.4% in the same period of 2015.

Operating income was EUR 4,172 million and decreased EUR 122 million compared with EUR 4,294 million in the first half of 2015. The increase in net interest income was more than offset by lower net fees and commissions and other operating income.

Net interest income, at EUR 3,128 million in H1 2016, was EUR 72 million higher compared with the same period in 2015. The increase was due to several non-recurring interest provisions in 2015 at both Retail Banking and Group Functions. Higher net interest income from mortgages, corporate loans (mainly margin driven) and deposits (both volumes and margins) was partly offset by increased liquidity costs.

Net fee and commission income, at EUR 866 million in the first half of 2016, was EUR 60 million lower than in the same period of 2015. This was related to the uncertainty and volatility in the financial markets during the first half of 2016, which negatively impacted Retail Banking and Private Banking in particular.

Other operating income, at EUR 178 million in the first half of 2016, was considerably lower than it was in the same period of 2015 (EUR 313 million). The decrease was due largely to lower CVA/DVA/FVA results (EUR 47 million negative in H1 2016 versus EUR 74 million positive in H1 2015). In addition, hedge accounting related-results were also lower in the first half of 2016 as well as Equity Participations results (EUR 2 million in H1 2016 versus EUR 47 million in H1 2015). This was partly offset by a profit of EUR 116 million on ABN AMRO's equity stake in Visa Europe. Both years included a provision related to the part of the Securities financing activities discontinued in 2009 (Group Functions) and provisions for SME derivative-related issues (Corporate Banking), although the level of these provisions was higher in H1 2015.

Personnel expenses were EUR 1,234 million in the first half of 2016 and remained stable compared with H1 2015. A slight increase in overall personnel expenses was compensated by a restructuring provision in the beginning of 2015 and a small decrease in FTEs.

Other expenses increased by EUR 112 million to EUR 1,344 million in the first half of 2016 from EUR 1,232 million in the first half of 2015. The increase was related to EUR 110 million regulatory levies booked in 2016, of which EUR 66 million is related to the Single Resolution Fund (including a EUR 32 million refund on the 2015 payment) and EUR 44 million for an accrual related to the Deposit Guarantee Scheme.

The operating result decreased by EUR 235 million compared with the first half 2015 and the cost/income ratio increased by 4.4 percentage points to 61.8%. If the regulatory levies were to be divided equally over the year, the cost/income ratio would be 62.2% in the first half of 2016 (versus 60.3% in the first half 2015).

Impairment charges on loans and other receivables were EUR 56 million in the first half of 2016 versus EUR 287 million in the same period last year. The continued improvement of economic conditions in the Netherlands resulted in lower impairment charges and 2015 included a single large addition. Both years recorded similar significant IBNI releases (EUR 130 million in H1 2016 versus EUR 138 million in H1 2015).

Impairment charges on residential mortgages were limited in the first half of 2016 but higher than H1 2015 due to considerable IBNI releases in the first half of 2015. The cost of risk for mortgages was 5bps in the first half of 2016.

Impairment charges on corporate loans decreased in H1 2016. Impairment charges at Commercial Clients in particular were significantly lower, partly offset by higher impairment charges at International Clients mainly in ECT Clients (EUR 141 million in H1 2016 versus EUR 36 million in H1 2015).

The cost of risk was 4bps in the first half of 2016, down from 21bps in the first half of 2015.

Balance sheet

Condensed consolidated statement of financial position

As a result of the amended accounting policy on notional cash pool balances, the comparative balance sheet figures have been adjusted by EUR 15.5 billion at 31 December 2015 and EUR 17.8 billion at 31 March 2016. For more information, please refer to the introductory remark to this section and to note 1 Accounting policies in the Condensed Consolidated Interim Financial Statements.

(in millions) 30 June 2016 31 March 2016 31 December 2015
Cash and balances at central banks 12,773 23,883 26,195
Financial assets held for trading 4,459 3,412 1,706
Derivatives 23,350 23,171 19,138
Financial investments 46,392 42,326 40,542
Securities financing 34,460 33,592 20,062
Loans and receivables - banks 17,152 16,590 15,680
Loans and receivables - customers 271,456 281,482 274,842
Other 8,897 8,488 7,676
Total assets 418,940 432,945 405,840
Financial liabilities held for trading 1,990 1,504 459
Derivatives 27,016 27,294 22,425
Securities financing 23,132 23,076 11,372
Due to banks 12,214 17,488 14,630
Due to customers 240,942 247,709 245,819
Issued debt 76,505 79,383 76,207
Subordinated liabilities 11,214 10,106 9,708
Other 7,968 8,422 7,635
Total liabilities 400,981 414,982 388,255
Equity attributable to the owners of the parent company 16,962 16,965 16,575
Capital securities 993 993 993
Equity attributable to non-controlling interests 5 5 17
Total equity
17,960 17,963 17,584
Total liabilities and equity 418,940 432,945 405,840

Introduction

Main developments in total assets compared with 31 March 2016

Total assets decreased by EUR 14.0 billion to EUR 418.9 billion at 30 June 2016. Apart from the impact of the new offsetting policy, total assets decreased by EUR 1.8 billion, mainly in cash and balances at central banks, which was partly offset by an increase in financial investments.

Cash and balances at central banks decreased by EUR 11.1 billion to EUR 12.8 billion at 30 June 2016, due mainly to the replacement of cash with financial investments and the full repayment of the TLTRO I of EUR 4.0 billion.

Financial assets held for trading at 30 June 2016 increased by EUR 1.0 billion to EUR 4.5 billion compared with 31 March 2016, due chiefly to an increase in government bonds mainly related to primary dealerships.

Derivative assets went up by EUR 0.2 billion at 30 June 2016 compared with 31 March 2016, mainly reflecting the impact of interest rate movements and partly offset by FX-related movements.

Financial investments increased by EUR 4.1 billion to EUR 46.4 billion at 30 June 2016 compared with 31 March 2016, due mainly to the replacement of cash with financial investments.

Securities financing increased by EUR 0.9 billion to EUR 34.5 billion at 30 June 2016.

Loans and receivables - banks at 30 June 2016 increased by EUR 0.6 billion compared with 31 March 2016.

Loans and receivables - customers

(in millions) 30 June 2016 31 March 2016 31 December 2015
Residential mortgages 146,607 146,631 146,932
Consumer loans 14,679 14,769 15,147
Corporate loans to clients (excluding Notional cash pooling)1 80,218 78,777 78,195
Total client loans (excluding Notional cash pooling)2 241,504 240,177 240,274
Notional cash pooling 5,648 17,816 15,523
Total client loans2 247,152 257,993 255,797
Loans to professional counterparties 13,892 14,175 12,194
Other loans3 8,680 7,909 6,356
Total Loans and receivables - customers2 269,724 280,078 274,347
Fair value adjustments from hedge accounting 5,702 5,512 4,850
Less: loan impairment allowance 3,970 4,107 4,355
Total Loans and receivables - customers 271,456 281,482 274,842

1 Corporate loans excluding loans to professional counterparties.

1 Source: Dutch Land Registry (Kadaster)

2 Gross carrying amount excluding fair value adjustment from hedge accounting.

3 Other loans consist of loans and receivables to government, official institutions and financial markets parties.

Loans and receivables - customers decreased by

EUR 10.0 billion compared with 31 March 2016. Excluding the impact of notional cash pooling, client loans on 30 June 2016 increased by EUR 1.3 billion to EUR 241.5 billion.

Residential mortgages remained stable at EUR 146.6 billion compared with 31 March 2016. New mortgage production

increased on the back of a further rise in housing transactions and house prices. The market share in new production in Q2 2016 increased to 20%1 . The increase in new production was offset by gradually increasing contractual repayments and still elevated extra repayments and other redemptions. Contractual repayments increased following the amendment of tax regulations for mortgage coupon deductibility in 2013. Other redemptions remained

ABN AMRO Group Quarterly Report second quarter 2016

high due to refinancing and relocation. Low interest rates on savings and increased awareness among homeowners of the possibility of residual debt are still incentives for extra repayments.

Corporate loans to clients grew by EUR 1.4 billion to EUR 80.2 billion due mainly to increased ECT Clients loans at Corporate Banking.

Main developments in total liabilities compared with 31 March 2016

Total liabilities decreased by EUR 14.0 billion to EUR 401.0 billion at 30 June 2016. Apart from the impact of the new offsetting policy, total liabilities decreased by EUR 1.8 billion in Due to banks and Issued debt, which was partly offset by an increase in Due to customers.

Financial liabilities held for trading grew by EUR 0.5 billion due to increased short positions in bonds.

Derivative liabilities decreased by EUR 0.3 billion to EUR 27.0 billion at 30 June 2016, mainly reflecting the impact of FX-related movements partly offset by interest rate-related movements.

Securities financing liabilities grew by EUR 0.1 billion compared with 30 June 2016 to EUR 23.1 billion at 30 June 2016.

Due to banks decreased by EUR 5.3 billion mainly as a result of EUR 4.0 billion redeemed TLTRO funding.

Due to customers

(in millions) 30 June 2016 31 March 2016 31 December 2015
Retail Banking 102,662 99,148 98,674
Private Banking 66,566 65,179 66,465
Corporate Banking (excluding Notional cash pooling) 64,192 64,226 62,850
Group Functions 1,874 1,341 2,308
Total Due to customers (excluding Notional cash pooling) 235,294 229,893 230,297
Notional cash pooling 5,648 17,816 15,523
Total Due to customers 240,942 247,709 245,819

Due to customers decreased by EUR 6.8 billion compared with 31 March 2016. Excluding the impact of notional cash pooling, Due to customers on 30 June 2016 increased by EUR 5.4 billion to EUR 235.3 billion. The increase was mainly at Retail Banking as a result of deposited holiday allowances and at Private Banking as securities were converted into cash. The combined market share in retail deposits at Retail Banking and Private Banking in the Netherlands at 30 June 2016 was stable at 21%1 compared with 31 March 2016.

Issued debt decreased by EUR 2.9 billion to EUR 76.5 billion at 30 June 2016 as the need for wholesale funding decreased.

Total equity remained stable at EUR 18.0 billion at 30 June 2016, as the inclusion of the reported profit for the second quarter was offset by the 2015 final dividend payment.

Main developments of total assets and liabilities compared with 31 December 2015

Total assets increased by EUR 13.1 billion to EUR 418.9 billion at 30 June 2016. Excluding the effect of the new offsetting policy, Total assets increased by EUR 23.0 billion. The increase in Securities financing and Financial investments was partly offset by decreased Cash and balances at central banks.

Total liabilities increased by EUR 12.7 billion to EUR 401.0 billion at 30 June 2016. Excluding the effect of the new offsetting policy, Total liabilities increased by EUR 22.6 billion. This was due mainly to higher Securities financing, Due to customers and Derivatives.

Total equity rose by EUR 0.4 billion to EUR 18.0 billion, due mainly to the inclusion of the reported profit for the first half of 2016, partly offset by the final 2015 dividend payment. 1 Source: De Nederlandsche Bank (DNB)

Results by segment

The Results by segment section includes a discussion and analysis of the results of the financial condition of ABN AMRO Group at segment level for the second quarter of 2016 compared with the second quarter of 2015. Most of the interest expenses and operating expenses incurred by Group Functions are allocated to the business lines through net interest income and other expenses, respectively.

Retail Banking

(in millions) Q2 2016 Q2 2015 Change Q1 2016 Change First half
2016
First half
2015
Change
Net interest income 855 809 6% 830 3% 1,685 1,645 2%
Net fee and commission income 112 130 -14% 113 -1% 225 262 -14%
Other operating income 117 8 3 120 17
Operating income 1,084 946 15% 946 15% 2,029 1,924 5%
Personnel expenses 123 121 2% 119 4% 242 246 -2%
Other expenses 413 366 13% 433 -5% 846 734 15%
Operating expenses 536 487 10% 551 -3% 1,088 980 11%
Operating result 547 459 19% 394 39% 942 944
Impairment charges on loans
and other receivables
22 3 26 -15% 48 38 27%
Operating profit/(loss)
before taxation
525 456 15% 369 42% 894 906 -1%
Income tax expense 127 114 11% 93 36% 220 226 -3%
Underlying profit/(loss)
for the period
399 342 17% 276 45% 674 680 -1%
Special items
Reported profit/(loss)
for the period
399 342 17% 276 45% 674 680 -1%

Operating results

Retail Banking's underlying profit for the period amounted to EUR 399 million, an increase of EUR 57 million compared with Q2 2015. This increase was mainly the result of improved operating income (including a one-off book profit) partly offset by higher expenses. Compared with Q1 2016, underlying profit for the period increased by EUR 123 million which was also mainly related to higher operating income.

Net interest income increased by EUR 46 million to EUR 855 million in Q2 2016. In addition to improved interest income on mortgages and deposits, this increase is related to a non-recurring provision in Q2 2015 of around EUR 30 million for inconsistencies in interest calculations between the bank and its business partners with respect to one of the mortgage products. This provision was partly released in Q2 2016.

Margins on residential mortgages improved compared with Q2 2015, due to repricing of the backbook. This was partly offset by lower average residential mortgage loan volumes. The impact of repricing of the mortgage book in recent years continued to contribute to higher net interest income, although the repricing effect continued to level off.

Net interest income on consumer loans decreased due to lower average loan volumes and lower margins.

Net interest income on deposits increased compared with Q2 2015. Both margins and average deposit volumes were higher than in the same period of 2015.

Net fee and commission income decreased by EUR 18 million compared with the same quarter of 2015, partly due to uncertainty in the financial markets.

Other operating income in Q2 2016 was positively impacted by a EUR 101 million profit related to the sale of Visa Europe to Visa Inc. As one of the licence holders, ABN AMRO had a small equity stake in Visa Europe.

Personnel expenses were virtually flat, at EUR 123 million in Q2 2016 compared with EUR 121 million in Q2 2015. An addition to the restructuring provision was partly offset by a lower average number of staff employed in Retail Banking following a further reduction in the number of branches.

Other expenses increased by EUR 47 million in Q2 2016 to EUR 413 million. This was mainly attributable to higher (allocated) project costs, including the Retail Digitalisation programme. Regulatory levies were EUR 17 million in Q2 2016. The decrease in other expenses compared with Q1 2016 was fully attributable to regulatory levies.

Operating result improved by EUR 88 million in Q2 2016 to EUR 547 million. The cost/income ratio decreased by 2.0 percentage points to 49.5%. If the regulatory levies were to be divided equally over the four quarters, the cost/ income ratio would be 51.0% in Q2 2016 (54.4% in Q2 2015).

Impairment charges on loans and other receivables amounted to EUR 22 million in Q2 2016, an increase of EUR 19 million versus Q2 2015. In Q2 2015 there was a considerable IBNI release of EUR 47 million related to both the mortgage and consumer lending portfolio, while Q2 2016 only had a small IBNI release of EUR 4 million. Apart from IBNI releases, net additions in Q2 2016 were lower than in Q2 2015.

The recovery of the Dutch economy and confidence in the housing market further improved in Q2 2016 and contributed to a continuing decrease in the impaired portfolio, although more gradually than in previous quarters, and to ongoing improvement of the credit quality indicators. The impairment charges for mortgages were higher than in Q2 2015, but this was related to the IBNI releases in Q2 2015. Consumer loans also benefited from further improved economic conditions, but this was offset by lower IBNI releases versus Q2 2015.

Introduction

Introduction

Other indicators

Q2 2016 Q2 2015 Q1 2016 First half 2016 First half 2015
Underlying cost/income ratio 49.5% 51.5% 58.3% 53.6% 50.9%
Underlying cost of risk (in bps)1 6 1 7 6 4

1 Annualised impairment charges on Loans and receivables - customers for the period divided by the average Loans and receivables - customers on basis gross carrying amount and excluding fair value adjustment from hedge accounting.

30 June 2016 31 March 2016 31 December 2015
Loan-to-Deposit ratio 146% 151% 152%
Loans and receivables - customers (in billions) 153.8 153.9 154.2
Due to customers (in billions) 102.7 99.1 98.7
Risk-weighted assets (risk exposure amount; in billions) 33.7 35.2 34.8
FTEs 5,601 5,725 5,844

Loans and receivables - customers decreased by EUR 0.1 billion compared with 31 March 2016 to EUR 153.8 billion. The Retail Banking mortgage portfolio remained flat compared with 31 March 2016. New mortgage production increased on the back of further increasing housing transactions and house prices. The market share in new production in Q2 2016 increased to 20%1 . The increase in new production was offset by gradually increasing contractual repayments and still elevated other redemptions and extra repayments. Contractual repayments increased following amendments to tax

regulations for mortgage coupon deductibility in 2013. Other redemptions remained high due to refinancing and relocation. Low interest rates on savings and increased awareness among homeowners of the possibility of residual debt are still incentives for extra repayments.

Due to customers increased by EUR 3.6 billion compared with 31 March 2016 to EUR 102.7 billion, due mainly to a rise in deposits related to holiday allowances. MoneYou deposits recorded outside the Netherlands showed a modest increase.

Client Assets

(in billions) 30 June 2016 31 March 2016 31 December 2015
Cash 102.7 99.1 98.7
Securities 14.9 15.2 15.6
Total Client Assets 117.6 114.3 114.3

Developments in the first six months of 2016

Retail Banking's underlying profit for the period for the first half of 2016, at EUR 674 million, is EUR 6 million lower than the first half of 2015. An increase in operating income was offset by an increase in operating expenses (partly related to regulatory levies).

Net interest income was EUR 1,685 million and increased EUR 40 million compared with the first half of 2015. This improvement can be largely attributed to a non-recurring provision of around EUR 30 million for inconsistencies in interest calculations between the bank and its business partners with respect to one of the mortgage products which was booked in the first half of 2015 and partly released in H1 2016.

1 Source: Dutch Land Registry (Kadaster)

Margins on residential mortgages continued to improve in the first half of 2016, due to repricing of the residential mortgage backbook. This was partly offset by lower average residential mortgage loan volumes. Interest income on consumer loans decreased due to both lower average volumes and margins. Net interest income on deposits showed an increase compared with the first half of 2015 as margins and average savings volumes grew.

Net fee and commission income decreased by EUR 37 million compared with the same period of 2015, partly due to the uncertainty and volatility in the financial markets in the first six months of 2016.

Other operating income amounted to EUR 120 million and included the profit (EUR 101 million) related to the sale of Visa Europe to Visa Inc.

Personnel expenses were EUR 242 million and declined by EUR 4 million compared with the first half of 2015. The decline was due mainly to a lower average number of staff employed in Retail Banking following a further reduction in the number of branches.

Other expenses went up EUR 112 million in the first half of 2016. The regulatory levies in H1 2016 were EUR 54 million. Excluding the regulatory levies, other expenses increased by EUR 58 million. This was mainly attributable to higher (allocated) project costs, including the Retail Digitalisation programme.

Operating result was virtually flat at EUR 942 million in the first half of 2016. The cost/income ratio increased by 2.7 percentage points to 53.6%. If the regulatory levies were to be divided equally over the four quarters, the cost/ income ratio would be 54.2% in H1 2016 (53.8% in H1 2015).

Impairment charges on loans and other receivables were EUR 48 million in the first half of 2016, versus EUR 38 million in the first half of 2015. Both periods included IBNI releases, although these were much lower in H1 2016 (EUR 27 million) compared with H1 2015 (EUR 69 million).

The recovery of the Dutch economy and confidence in the housing market further improved in the first half of 2016 and were reflected in lower impairment charges for mortgages (excluding IBNI releases). Consumer loans also benefited from further improved economic conditions, leading to lower loan impairments with slightly higher IBNI releases.

Private Banking

Operating results

(in millions) Q2 2016 Q2 2015 Change Q1 2016 Change First half
2016
First half
2015
Change
Net interest income 160 141 14% 158 1% 318 293 8%
Net fee and commission income 143 163 -12% 144 -1% 287 322 -11%
Other operating income 39 33 18% 17 132% 55 63 -12%
Operating income 341 336 1% 318 7% 660 678 -3%
Personnel expenses 123 127 -3% 126 -2% 249 249
Other expenses 144 131 10% 134 8% 278 253 10%
Operating expenses 267 257 4% 260 3% 527 501 5%
Operating result 74 79 -6% 59 26% 132 176 -25%
Impairment charges on loans
and other receivables
7 -6 5 53% 12 -15
Operating profit/(loss)
before taxation
66 85 -22% 54 24% 120 191 -37%
Income tax expense 14 13 7% 10 35% 24 32 -24%
Underlying profit/(loss)
for the period
53 72 -27% 43 21% 96 159 -40%
Special items
Reported profit/(loss)
for the period
53 72 -27% 43 21% 96 159 -40%

Private Banking's underlying profit for the period was

EUR 53 million in Q2 2016 and decreased EUR 19 million compared with the second quarter of 2015. The decrease was due to higher expenses (partly related to regulatory charges) and higher loan impairments. Underlying profit for the period improved by EUR 10 million compared with Q1 2016, due mainly to a release of the provision related to the sale of the Swiss private banking activities in 2011.

Net interest income increased to EUR 160 million in Q2 2016, up EUR 19 million compared with Q2 2015. This was mainly due to increased margins on deposits, partly offset by lower average volumes.

Net fee and commission income decreased by EUR 20 million to EUR 143 million in Q2 2016 compared with the same quarter of the previous year. Uncertainty and volatility in the financial markets in H1 2016 had a negative impact on the stock markets, leading to a decline in average client assets and lower transaction volumes versus Q2 2015.

Other operating income in Q2 2016 was EUR 6 million higher than in the same period in 2015. Although trading income declined compared with Q2 2015, this was more than offset by a release of the provision related to the sale of the Swiss private banking activities in 2011 (EUR 21 million).

Personnel expenses decreased by EUR 4 million compared with Q2 2015 to EUR 123 million.

Other expenses were EUR 13 million higher compared with Q2 2015, due mainly to higher (allocated) project costs and 2016 Single Resolution Fund (SRF) charges in several foreign entities. Other expenses increased by EUR 10 million compared with Q1 2016 as project costs in the international activities increased in the second quarter.

Operating result decreased by EUR 5 million to EUR 74 million in Q2 2016 compared with EUR 79 million in Q2 2015.

The cost/income ratio for Private Banking came to 78.3% in Q2 2016, an increase of 1.8 percentage points compared with Q2 2015. If the regulatory levies were to be divided equally over the four quarters, the cost/income ratio would be 78.7%, compared with 77.8% in Q2 2015.

Impairment charges on loans and other receivables increased to an addition of EUR 7 million, compared with a release of EUR 6 million (mainly IBNI) in Q2 2015.

Other indicators

Q2 2016 Q2 2015 Q1 2016 First half 2016 First half 2015
Underlying cost/income ratio 78.3% 76.5% 81.6% 79.9% 74.0%
Underlying cost of risk (in bps)1 19 -14 11 15 -17
Gross margin on client assets (in bps) 70 64 66 68 66

1 Annualised impairment charges on Loans and receivables - customers for the period divided by the average Loans and receivables - customers on basis gross carrying amount and excluding fair value adjustment from hedge accounting.

30 June 2016 31 March 2016 31 December 2015
Loan-to-Deposit ratio 24% 25% 25%
Loans and receivables - customers (in billions) 16.0 16.0 16.6
Due to customers (in billions) 66.6 65.2 66.5
Risk-weighted assets (risk exposure amount; in billions) 8.3 8.3 8.2
FTEs 3,800 3,763 3,722

Loans and receivables - customers remained stable at EUR 16.0 billion compared with 31 March 2016.

Due to customers increased by EUR 1.4 billion to

EUR 66.6 billion compared with 31 March 2016, due partly to the conversion of securities into cash.

Client Assets

(in billions) Q2 2016 Q1 2016 Q4 2015
Opening balance Client Assets 193.7 199.2 191.3
Net new assets 0.2 -1.1 -0.4
Market performance -1.0 -4.5 8.3
Closing balance Client Assets 192.8 193.7 199.2
30 June 2016 31 March 2016 31 December 2015
Breakdown by type
Cash 66.7 65.3 66.5
Securities 126.0 128.4 132.8
- of which Custody 30.7 31.6 35.0
Total 192.8 193.7 199.2
Breakdown by geography
The Netherlands 48% 47% 48%
Rest of Europe 44% 44% 44%
Rest of the world 8% 8% 8%

Client assets declined to EUR 192.8 billion at 30 June 2016 compared with EUR 193.7 billion at 31 March 2016. This was due to a negative market performance in Q2 2016.

Net new assets (NNA) in Q2 2016 was EUR 0.2 billion spread over the domestic and international activities. The impact of transfers of Retail Banking clients and referrals from Corporate Banking to Private Banking was limited this quarter.

Developments in the first six months of 2016

Private Banking's underlying profit for the period decreased to EUR 96 million in the first half of 2016, down by EUR 63 million compared with the very good first half of 2015. The decrease was due to a combination of lower operating income, higher regulatory expenses and loan impairment additions instead of releases.

Net interest income went up to EUR 318 million in H1 2016, an improvement of EUR 25 million compared with H1 2015. Margins on deposits in particular improved, while average asset volumes decreased.

Net fee and commission income decreased significantly to EUR 287 million in the first half of 2016, a decline of EUR 35 million compared with the same period of the previous year. Uncertainty and volatility in the financial markets in H1 2016 had a negative impact on the stock markets, leading to a decline in average client assets and lower transaction volumes.

Other operating income in H1 2016 was EUR 8 million lower, due mainly to lower trading income.

The release of the provision related to the sale of the Swiss private banking activities in 2011 was partly offset by the sale of premises in the first half of 2015.

Personnel expenses remained unchanged at EUR 249 million in H1 2016 compared with H1 2015.

Other expenses increased by EUR 25 million compared with H1 2015, which was partly related to regulatory levies (EUR 8 million) and higher (allocated) project costs.

Operating result decreased by EUR 44 million to EUR 132 million in H1 2016 compared with the first half of 2015. The cost/income ratio for Private Banking amounted to 79.9% in H1 2016, an increase of 5.9 percentage points compared with H1 2015. If the regulatory levies were to be divided equally over the four quarters, the cost/income ratio would be 80.0% compared with 75.2% in H1 2015.

Impairment charges on loans and other receivables increased to an addition of EUR 12 million compared with a release of EUR 15 million (mainly IBNI) in the first half of 2015.

Corporate Banking

Operating results

(in millions) Q2 2016 Q2 2015 Change Q1 2016 Change First half
2016
First half
2015
Change
Net interest income 556 543 2% 548 2% 1,104 1,081 2%
Net fee and commission income 191 186 3% 190 1% 381 378 1%
Other operating income 68 91 -25% -29 39 164 -76%
Operating income 816 820 -1% 708 15% 1,524 1,623 -6%
Personnel expenses 163 163 162 325 344 -6%
Other expenses 282 289 -2% 336 -16% 618 563 10%
Operating expenses 445 452 -2% 498 -11% 942 907 4%
Operating result 371 369 1% 211 76% 582 716 -19%
Impairment charges on loans
and other receivables
28 40 -30% -26 2 268 -99%
Operating profit/(loss)
before taxation
344 329 4% 237 45% 580 448 30%
Income tax expense 81 80 1% 63 27% 144 94 54%
Underlying profit/(loss)
for the period
263 249 6% 173 52% 436 354 23%
Special items -271 -271
Reported profit/(loss)
for the period
-8 249 173 165 354 -53%

Corporate Banking's underlying profit for the period in Q2 2016 amounted to EUR 263 million and went up by EUR 14 million compared with Q2 2015. This was due mainly to lower impairment charges. Compared with Q1 2016, underlying profit for the period showed a sharp improvement due mainly to a strong increase in other operating income (partly CVA/DVA/FVA results).

Reported profit for the period in Q2 2016 was EUR 8 million negative and included an addition to the provision for SMEs with derivative-related issues of EUR 361 million gross (EUR 271 million net of tax) on top of the EUR 121 million provision already taken. This provision was taken based on ABN AMRO's decision to adhere to the advice of the committee of independent experts on the reassessment

of SME interest rate derivatives. The addition to the provision is classified as a special item.

Net interest income showed a modest increase to EUR 556 million in Q2 2016 compared with EUR 543 million in Q2 2015. Both Commercial Clients and Capital Markets Solutions showed growth, while International Clients decreased.

Net interest income at Commercial Clients was EUR 335 million in Q2 2016 and increased by EUR 8 million compared with Q2 2015. Margins on loans and deposits improved and average deposit volumes increased, while average loan volumes decreased compared with the same quarter in 2015.

Net interest income at International Clients decreased by EUR 7 million compared with Q2 2015, coming to EUR 177 million, but remained stable compared with Q1 2016.

Net interest income in Capital Markets Solutions increased by EUR 11 million to EUR 44 million in Q2 2016, due mainly to improved net interest income at Sales & Trading.

Net fee and commission income increased to EUR 191 million, up by EUR 5 million compared with Q2 2015. All business lines showed modest growth compared with the same period of 2015. Net fees and commission income remained stable compared with Q1 2016.

Other operating income decreased to EUR 68 million in Q2 2016 versus EUR 91 million in Q2 2015. The decrease was caused by limited results for both CVA/DVA/FVA (EUR 1 million versus EUR 51 million positive in Q2 2015) and for Equity Participations at International Clients (EUR 2 million versus EUR 18 million in Q2 2015) and lower results from Sales & Trading activities. This was partly offset by positive revaluations results at Commercial Clients in Q2 2016 and the initial provision of EUR 40 million in Q2 2015 at Capital Markets Solutions for SME derivativerelated issues.

The strong increase in other operating income of EUR 97 million compared with Q1 2016 is partly related to CVA/DVA/FVA results (EUR 49 million negative in Q1 2016) and revaluation gains on the equity stakes recorded in Q2 2016.

Personnel expenses remained stable at EUR 163 million in Q2 2016 versus the same period of 2015. The number of FTEs remained stable compared with Q2 2015.

Other expenses went down by EUR 7 million compared with Q2 2015 to EUR 282 million, driven by a EUR 8 million adjustment for the Single Resolution Fund which was booked in Q1 (irrevocable payment commitment). Excluding this adjustment, operating expenses remained stable across all business lines.

The decrease of EUR 53 million compared with Q1 2016 was largely driven by the regulatory levies in Q1 2016 (EUR 50 million).

Operating result was EUR 371 million in Q2 2016 and stable compared with the same period of 2015. The cost/income ratio improved to 54.5% in Q2 2016 from 55.1% in Q2 2015. If the regulatory levies were divided equally over the four quarters, the cost/income ratio would be 58.4% in Q2 2016 (59.0% in Q2 2015).

Impairment charges on loans and other receivables decreased by EUR 12 million to EUR 28 million in Q2 2016.

Impairment charges in Commercial Clients were EUR 108 million lower and amounted to a release of EUR 64 million in Q2 2016. The decline was the result of higher specific releases on the impaired portfolio as the IBNI release in Q2 2016 of EUR 48 million was almost in line with the IBNI release in Q2 2015.

Loan impairments in International Clients were EUR 93 million, which was significantly higher than both Q2 2015 and Q1 2016. The impairment charges for ECT amounted to EUR 93 million compared with EUR 18 million in the same period of 2015 and EUR 48 million in Q1 2016.

Loan impairments in Capital Markets Solutions amounted to zero.

Other indicators

Q2 2016 Q2 2015 Q1 2016 First half 2016 First half 2015
Underlying cost/income ratio 54.5% 55.1% 70.2% 61.8% 55.9%
Underlying cost of risk (in bps)1, 2 13 18 -12 0 59

1 Annualised impairment charges on Loans and receivables - customers for the period divided by the average Loans and receivables - customers on basis gross carrying amount and excluding fair value adjustment from hedge accounting.

2 For management view purposes the historical periods before 30 June 2016 have not been adjusted for the accounting policy change with regard to Notional cash pooling (for further details please refer to note 1 in the Condensed Consolidated Interim Financial Statements).

30 June 2016 31 March 2016 31 December 2015
Loan-to-Deposit ratio1 124% 123% 121%
Total client loans (excluding Notional cash pooling, in billions) 70.7 69.3 68.3
Due to customers (excluding Notional cash pooling, in billions) 64.2 64.2 62.9
Risk-weighted assets (risk exposure amount; in billions) 54.2 52.9 55.1
FTEs 5,035 4,995 4,959

1 For management view purposes the historical periods before 30 June 2016 have not been adjusted for the accounting policy change with regard to Notional cash pooling (for further details please refer to note 1 in the Condensed Consolidated Interim Financial Statements).

Loans and receivables - customers increased to EUR 93.0 billion at 30 June 2016 compared with EUR 85.3 billion at 31 March 2016. The increase was driven mainly by the new offsetting policy on notional cash pool balances (impact of EUR 5.6 billion divided over Commercial Clients (EUR 3.5 billion) and International Clients (EUR 2.1 billion)). Loans and receivables - customers also increased in International Clients / ECT Clients.

Due to customers amounted to EUR 69.8 billion at 30 June 2016, up EUR 5.6 billion compared with 31 March 2016. Corrected for the EUR 5.6 billion notional cash pool balances, due to customers remained flat.

Developments in the first six months of 2016

Corporate Banking's underlying profit for the period was EUR 436 million in the first half of 2016 and was EUR 82 million higher compared with the same period previous year. This was due mainly to almost nil impairment charges in H1 2016. Operating income decreased (mainly related to negative CVA / DVA / FVA results) and operating expenses increased (driven by regulatory levies) versus H1 2015.

Reported profit for the period for the first half of 2016 amounted to EUR 165 million and included an addition to the provision for SMEs with derivative-related issues of EUR 361 million gross (EUR 271 million net of tax; classified as special item).

Net interest income increased modestly by EUR 23 million to EUR 1,104 million in H1 2016 compared with H1 2015. Both Commercial Clients and Capital Markets Solutions showed growth, while International Clients decreased.

Net interest income at Commercial Clients increased by EUR 12 million to EUR 672 million in the first half of 2016. Margins on loans and deposits and average deposit volumes increased, while average loan volumes decreased compared with the same period in 2015.

Net interest income at International Clients declined by EUR 8 million compared with H1 2015, coming to EUR 353 million.

Net interest income in Capital Markets Solutions increased by EUR 18 million to EUR 78 million in H1 2016, due mainly to improved net interest income at Sales & Trading.

Net fee and commission income amounted to EUR 381 million and remained nearly flat compared with the first half of 2015.

Other operating income declined by EUR 125 million to EUR 39 million in the first half of 2016. The decrease was mainly driven by negative CVA/DVA/FVA results (EUR 47 million negative in H1 2016 versus EUR 41 million positive in H1 2015), limited revaluation results of Equity Participations at International Clients (EUR 2 million in H1 2016 versus EUR 47 million in H1 2015) and lower

Introduction

results from Sales & Trading activities. This was partly offset by the lower addition in 2016 to the provision for SME derivative-related issues and positive revaluations of equity stakes at Commercial Clients in H1 2016.

Personnel expenses decreased to EUR 325 million in H1 2016, down by EUR 19 million compared with the same period of 2015. This was due mainly to a restructuring provision at Commercial Clients in Q1 2015. The number of FTEs remained fairly stable compared with H1 2015.

Other expenses increased by EUR 55 million compared with the first half of 2015, due mainly to the regulatory levies of EUR 43 million. The remainder of the increase was related to higher (allocated) project costs.

Operating result was EUR 582 million in the first half of 2016, down EUR 134 million compared with the same period in 2015. The cost/income ratio increased to 61.8% in H1 2016, from 55.9% in H1 2015. If the regulatory levies were divided equally over the four quarters, the cost/income ratio would be 62.2% in H1 2016 (59.8% in H1 2015).

Impairment charges on loans and other receivables were only EUR 2 million, compared with an addition of EUR 268 million in the first half of 2015.

Impairment charges at Commercial Clients decreased by EUR 350 million to a release of EUR 123 million in the first half of 2016. The decline was the result of higher impairment releases and an IBNI release of EUR 109 million in H1 2016, which is more than double the IBNI release in H1 2015. Moreover, Q1 2015 included a single large addition of approximately EUR 100 million.

Loan impairments in International Clients were EUR 126 million, which is significantly higher than H1 2015 (up EUR 96 million). Impairment charges for ECT in particular increased to EUR 141 million compared with EUR 36 million in the same period of 2015.

Loan impairments in Capital Markets Solutions amounted to almost zero.

Corporate Banking - Commercial Clients
Operating results
(in millions) Q2 2016 Q2 2015 Change Q1 2016 Change First half
2016
First half
2015
Change
Net interest income 335 327 3% 337 -1% 672 660 2%
Net fee and commission income 51 50 1% 50 101 103 -2%
Other operating income 29 7 6 34 15 123%
Operating income 414 383 8% 393 5% 808 778 4%
Operating expenses 200 202 -1% 222 -10% 421 412 2%
Operating result 214 181 19% 172 25% 386 367 5%
Impairment charges on loans
and other receivables -64 44 -58 -10% -123 227
Operating profit/(loss)
before taxation 279 136 105% 230 21% 509 139
Income tax expense 69 34 105% 57 21% 127 34
Underlying profit/(loss)
for the period 209 102 104% 173 21% 382 105
Special items -8 -8
Reported profit/(loss)
for the period 202 102 97% 173 17% 374 105

Other indicators

Q2 2016 Q2 2015 Q1 2016 First half 2016 First half 2015
Underlying cost/income ratio 48.3% 52.8% 56.3% 52.2% 52.9%
Underlying cost of risk (in bps)1, 2 -67 44 -62 -65 112

1 Annualised impairment charges on Loans and receivables - customers for the period divided by the average Loans and receivables - customers on basis gross carrying amount and excluding fair value adjustment from hedge accounting.

2 For management view purposes the historical periods before 30 June 2016 have not been adjusted for the accounting policy change with regard to Notional cash pooling (for further details please refer to note 1 in the Condensed Consolidated Interim Financial Statements).

30 June 2016 31 March 2016 31 December 2015
Total client loans (excluding Notional cash pooling, in billions) 37.4 36.9 37.0
Due to customers (excluding Notional cash pooling, in billions)1 35.1 35.6 34.8
Risk-weighted assets (risk exposure amount; in billions) 21.0 21.1 21.5

1 Due to Customers included an internal transfer of deposits from Commercial Clients to Capital Markets Solutions (mainly Q1).

Corporate Banking - International Clients

Operating results

(in millions) Q2 2016 Q2 2015 Change Q1 2016 Change First half
2016
First half
2015
Change
Net interest income 177 184 -4% 176 353 361 -2%
Net fee and commission income 52 51 3% 56 -6% 108 112 -4%
Other operating income -3 21 5 2 53 -95%
Operating income 227 256 -11% 237 -4% 464 526 -12%
Operating expenses 115 117 -2% 131 -12% 247 245 1%
Operating result 111 139 -20% 106 5% 217 281 -23%
Impairment charges on loans
and other receivables
93 -4 33 126 30
Operating profit/(loss)
before taxation
18 143 -87% 73 -75% 92 251 -64%
Income tax expense -1 30 20 19 42 -55%
Underlying profit/(loss)
for the period
20 112 -83% 53 -63% 73 210 -65%
Special items
Reported profit/(loss)
for the period
20 112 -83% 53 -63% 73 210 -65%

Other indicators

Q2 2016 Q2 2015 Q1 2016 First half 2016 First half 2015
Underlying cost/income ratio 50.9% 45.8% 55.3% 53.2% 46.5%
Underlying cost of risk (in bps)1, 2 108 -3 38 74 18

1 Annualised impairment charges on Loans and receivables - customers for the period divided by the average Loans and receivables - customers on basis gross carrying amount and excluding fair value adjustment from hedge accounting.

2 For management view purposes the historical periods before 30 June 2016 have not been adjusted for the accounting policy change with regard to Notional cash pooling (for further details please refer to note 1 in the Condensed Consolidated Interim Financial Statements)

Financial results / Results by segment

30 June 2016 31 March 2016 31 December 2015
Total client loans (excluding Notional cash pooling, in billions) 33.3 32.4 31.3
Due to customers (excluding Notional cash pooling, in billions)1 16.6 16.6 19.0
Risk-weighted assets (risk exposure amount; in billions) 22.5 22.2 22.6

1 Due to Customers included an internal transfer of deposits from International Clients to Capital Markets Solutions (mainly Q1).

Corporate Banking - Capital Markets Solutions Operating results

(in millions) Q2 2016 Q2 2015 Change Q1 2016 Change First half 2016 First half 2015 Change Net interest income 44 33 34% 34 29% 78 60 30% Net fee and commission income 89 86 3% 83 6% 172 163 6% Other operating income 42 63 -33% -40 3 96 -97% Operating income 175 182 -4% 78 125% 253 319 -21% Operating expenses 129 132 -2% 145 -11% 274 251 9% Operating result 46 50 -8% -67 -21 69 Impairment charges on loans and other receivables -1 -1 -68% -1 11 Operating profit/(loss) before taxation 47 51 -7% -67 -20 58 Income tax expense 13 16 -17% -14 -1 19 Underlying profit/(loss) for the period 34 35 -2% -53 -19 39 Special items -263 -263 Reported profit/(loss) for the period -229 35 -53 -282 39

Other indicators

Q2 2016 Q2 2015 Q1 2016 First half 2016 First half 2015
Underlying cost/income ratio 73.8% 72.6% 185.5% 108.3% 78.5%
Underlying cost of risk (in bps)1 -2 -2 -2 -2 14

1 Annualised impairment charges on Loans and receivables - customers for the period divided by the average Loans and receivables - customers on basis gross carrying amount and excluding fair value adjustment from hedge accounting.

30 June 2016 31 March 2016 31 December 2015
Financial assets held for trading (in billions) 4.5 3.4 1.7
Loans and receivables - customers (in billions) 16.7 16.8 13.1
Financial liabilities held for trading (in billions) 2.0 1.5 0.5
Due to customers (in billions)1 12.5 12.0 9.1
Risk-weighted assets (risk exposure amount; in billions) 10.7 9.6 11.0

1 Due to Customers included an internal transfer of both Commercial Clients and International Clients to Capital Markets Solutions (mainly Q1).

Group Functions

Operating results

(in millions) Q2 2016 Q2 2015 Change Q1 2016 Change First half
2016
First half
2015
Change
Net interest income 12 18 -36% 10 19% 22 37 -41%
Net fee and commission income -16 -23 32% -11 -46% -27 -37 28%
Other operating income -36 28 -1 -37 69
Operating income -40 23 -2 -41 69
Personnel expenses 208 204 2% 211 -1% 419 394 6%
Other expenses -197 -154 -28% -200 2% -397 -317 -25%
Operating expenses 11 50 -78% 11 5% 22 77 -71%
Operating result -51 -28 -84% -12 -63 -8
Impairment charges on loans
and other receivables
-3 -2 -29% -3 20% -6 -4 -33%
Operating profit before taxation -48 -26 -89% -9 -58 -3
Income tax expense 4 37 -89% 8 -50% 12 46 -73%
Underlying profit/(loss)
for the period
-52 -63 16% -18 -70 -49 -42%
Special items
Reported profit/(loss)
for the period
-52 -63 16% -18 -70 -49 -42%

Group Functions' underlying profit for the period was a loss of EUR 52 million in the second quarter of 2016 versus a loss of EUR 63 million in the same period of 2015.

Net interest income was EUR 12 million in Q2 2016 compared with EUR 18 million in Q2 2015. The decrease in net interest income was partly due to higher liquidity costs.

Net fee and commission income was EUR 16 million negative, which was EUR 7 million higher compared with Q2 2015. This increase was driven by lower fees paid to Capital Markets Solutions related to Securities Financing results.

Other operating income was EUR 36 million negative and decreased by EUR 63 million compared with Q2 2015.

This was mainly the result of significantly lower hedge accounting-related results and no CVA/DVA results in 2016 (versus EUR 15 million positive CVA/DVA results in Q2 2015). Both periods included provisions related to the part of the Securities Financing activities discontinued in 2009, but the impact in Q2 2016 was lower than in Q2 2015. This provision in Q2 2016 was also an important driver for the decrease in other operating income versus Q1 2016. Finally, the completion of the sale of Visa Europe to Visa Inc. resulted in a profit of EUR 14 million in Q2 2016.

Personnel expenses went up by EUR 4 million to EUR 208 million in the second quarter of 2016. This was due mainly to a small increase in the average number of FTEs versus Q2 2015.

Other expenses decreased by EUR 43 million compared with the same period in 2015. Group Functions had higher project costs related to enhancing client centricity and continuous improvement of products, services and IT

processes. This was, however, more than offset by the fact that more operating expenses were allocated to the commercial segments (recorded as negative expenses).

Other indicators

30 June 2016 31 March 2016 31 December 2015
Securities financing - assets 27.1 26.7 15.5
Loans and receivables - customers (in billions) 8.7 8.5 7.9
Securities financing - liabilities 20.8 21.2 10.2
Due to customers (in billions) 1.9 1.3 2.3
Risk-weighted assets (risk exposure amount; in billions) 10.0 10.6 9.9
FTEs 7,503 7,515 7,522

Securities financing assets grew by EUR 0.4 billion and Securities financing liabilities decreased by EUR 0.4 billion compared with 31 March 2016.

Loans and receivable - customers increased by EUR 0.2 billion to EUR 8.7 billion at 30 June 2016.

Developments in the first six months of 2016

Group Functions' underlying profit for the period was a loss of EUR 70 million in the first half of 2016 compared with a loss of EUR 49 million in the same period of 2015.

Net interest income declined to EUR 22 million in the first half of 2016 compared with EUR 37 million in H1 2015. The decrease was partly due to higher liquidity costs.

Net fee and commission income improved by EUR 10 million as lower fees were paid to Capital Markets Solutions related to Securities Financing results.

Other operating income was EUR 37 million negative in the first half of 2016 and was EUR 106 million lower than in H1 2015. This was mainly the result of significantly lower hedge accounting-related results and no CVA/DVA results in 2016 (versus EUR 33 million positive CVA/DVA results in H1 2015). Both years included provisions related to the part of the Securities Financing activities discontinued in 2009 but the impact was lower in 2016 than in 2015.

Personnel expenses increased by EUR 25 million to EUR 419 million in the first half of 2016. This was due mainly to several smaller releases from personnel provisions in H1 2015. The average number of FTEs increased slightly.

Other expenses decreased by EUR 80 million compared with the same period in 2015. Group Functions had higher project costs related to enhancing client centricity and continuous improvement of products, services and IT processes. This was, however, more than offset by the fact that more operating expenses were allocated to the commercial segments (recorded as negative expenses).

Securities financing assets and liabilities increased by EUR 11.6 billion and EUR 10.6 billion respectively compared with 31 December 2015. This was related to the cyclicality of the business.

Additional financial information

Overview of results in the last five quarters

The following table provides an overview of the quarterly results.

(in millions) Q2 2016 Q1 2016 Q4 2015 Q3 2015 Q2 2015
Net interest income 1,582 1,545 1,497 1,524 1,511
Net fee and commission income 431 435 454 449 456
Other operating income 188 -10 101 136 159
Operating income 2,201 1,971 2,052 2,109 2,126
Personnel expenses 617 617 640 619 615
Other expenses 643 702 889 615 632
Operating expenses 1,260 1,319 1,528 1,234 1,247
Operating result 941 651 524 875 879
Impairment charges on loans
and other receivables
54 2 124 94 34
Operating profit/(loss)
before taxation
887 650 399 781 845
Income tax expense 225 175 128 272 244
Underlying profit/(loss)
for the period
662 475 272 509 600
Special items -271
Reported profit/(loss)
for the period
391 475 272 509 600

To provide a better understanding of the underlying results, ABN AMRO adjusts reported results for defined special items and material divestments.

Special items are material and non-recurring items which are not related to normal business activities.

In Q2 2016, the addition to the provision for SMEs with derivative-related issues of EUR 361 million gross (EUR 271 million net of tax) was classified as a special item. This provision was taken based on ABN AMRO's decision to adhere to the advice of the committee of independent experts on the reassessment of SME interest rate derivatives. The increase in the provision is classified as a special item.

Reconciliation from underlying to reported results

Q2 2016 Q2 2015 Q1 2016
(in millions) Underlying Special items Reported Underlying Special
items
Reported
Underlying Special
items
Reported
Net interest income 1,582 -10 1,572 1,511 1,511 1,545 1,545
Net fee and commission income 431 431 456 456 435 435
Other operating income 188 -351 -163 159 159 -10 -10
Operating income 2,201 -361 1,840 2,126 2,126 1,971 1,971
Personnel expenses 617 617 615 615 617 617
Other expenses 643 643 632 632 702 702
Operating expenses 1,260 1,260 1,247 1,247 1,319 1,319
Operating result 941 -361 581 879 879 651 651
Impairment charges on loans
and other receivables
54 54 34 34 2 2
Operating profit/(loss)
before taxation
887 -361 526 845 845 650 650
Income tax expense 225 -90 135 244 244 175 175
Profit/(loss) for the period 662 -271 391 600 600 475 475
First half 2016 First half 2015
(in millions) Underlying Special
items
Reported Underlying Special
items
Reported
Net interest income 3,128 -10 3,118 3,056 3,056
Net fee and commission income 866 866 926 926
Other operating income 178 -351 -173 312 312
Operating income 4,172 -361 3,811 4,294 4,294
Personnel expenses 1,234 1,234 1,233 1,233
Other expenses 1,344 1,344 1,232 1,232
Operating expenses 2,579 2,579 2,465 2,465
Operating result 1,593 -361 1,232 1,828 1,828
Impairment charges on loans and other receivables 56 56 287 287
Operating profit/(loss) before taxation 1,537 -361 1,176 1,542 1,542
Income tax expense 400 -90 310 398 398
Profit/(loss) for the period 1,136 -271 866 1,144 1,144

Special items

(in millions) Q2 2016 Q1 2016 Q4 2015 Q3 2015 Q2 2015 Q1 2015
Operating income
SME derivatives -361
Total impact on Operating Income -361
Operating expenses
Total impact on Operating expenses
Loan impairments
Total impact on Loan impairments
Total impact on Income tax expense -90
Total impact on result for the period -271

Introduction

Risk, funding & capital information

Key developments 36
Credit risk 41
Operational risk 64
Market risk 65
Liquidity risk 67
Funding 69
Capital management 72
Responsibility statement 76

Certain IFRS disclosures in the Risk, funding & capital information section are labelled as 'Reviewed' in the respective headings. These disclosures are an integral part of the Condensed Consolidated Interim Financial Statements and are covered by the Review opinion.

Financial results

Key developments

Key figures

(in millions) 30 June 2016 31 March 2016 31 December 2015
Total loans and receivables - customers, gross excluding Fair value
adjustments 269,724 280,078 274,347
Of which Residential mortgages 146,607 146,631 146,932
Of which Consumer loans 14,679 14,769 15,147
Of which Corporate loans 93,501 105,127 100,387
Of which Other loans and receivables - customers 14,936 13,550 11,881
Total Exposure at Default (EAD) 368,267 373,273 369,169
Total RWA (REA)/total EAD 28.8% 28.7% 29.3%
Regulatory capital
Total RWA (REA) 106,137 107,025 108,001
Of which Credit risk1 85,596 86,727 86,063
Of which Operational risk 17,003 17,003 16,227
Of which Market risk 3,539 3,295 5,710
Fully-loaded CET1 ratio 16.2% 15.8% 15.5%
Fully-loaded leverage ratio 3.7% 3.7% 3.8%
Credit quality indicators
Forbearance ratio2 3.8% 3.6% 3.8%
Past due ratio2 1.6% 2.3% 2.7%
Impaired ratio2 2.7% 2.5% 2.7%
Coverage ratio2 50.8% 53.3% 53.0%
Liquidity and funding indicators
Loan-to-Deposit ratio 107.7% 109.0% 108.4%
LCR >100% >100% >100%
NSFR >100% >100% >100%

1 RWA (REA) for credit value adjustment (CVA) is included in credit risk. CVA per 30 June 2016 is EUR 1.2 bln (31 March 2016 EUR 1.2 billion; 31 December 2015 EUR 1.1 billion). 2 Loans and receivables - customers only.

Q2 2016 Q2 2015 Q1 2016 First half 2016 First half 2015
Underlying Cost of risk (in bps)1 8 5 0 4 19

1 Annualised impairment charges on Loans and receivables - customers for the period divided by the average Loans and receivables - customers on basis gross carrying amount and excluding fair value adjustment from hedge accounting.

Change in accounting policies

In the second quarter of 2016, ABN AMRO implemented an amendment to its offsetting policy on notional cash pool balances (further details are provided in note 1 Accounting policies in the Interim Financial Statements).

As a result of the amended offsetting policy and as required by IFRS, the comparative figures have been adjusted accordingly. The impact was EUR 15.5 billion at 31 December 2015, EUR 17.8 billion at 31 March 2016 and EUR 5.6 billion at 30 June 2016.

This amendment led to an increase in the corporate loans for the comparative periods.

As a result of the adjusted comparative figures, the credit quality indicators were also affected by this change. However, the risk profile did not materially change.

The ratios presented in the Risk chapter include the impact of the policy amendment.

The following reconciliation table provides insight into the change to the credit quality indicators of our loan portfolio due to the adjusted comparative figures.

Reconcilation table relating to the new offsetting policy

31 March 2016 31 March 2016 31 December 2015 31 December 2015
(in millions) after adjustment before adjustment after adjustment before adjustment
Total loans and receivables - customers
Total loans and receivables - customers, gross
excluding Fair value adjustments
280,078 262,262 274,347 258,824
Total carrying amount Loans and receivables -
customers
281,482 263,666 274,842 259,319
Forborne Loans and receivables customers 10,166 8,656 10,504 9,065
Past due (but not impaired) Loans and receivables
customers
6,450 4,536 7,320 4,858
Impaired Loans and receivables customers 6,992 6,638 7,345 6,973
Credit quality indicators
Forbearance ratio 3.6% 3.3% 3.8% 3.5%
Past due ratio 2.3% 1.7% 2.7% 1.9%
Impaired ratio 2.5% 2.5% 2.7% 2.7%
Coverage ratio 53.3% 56.1% 53.0% 55.8%
Underlying cost of risk (year to date, in bps) 17 19
Corporate loans
Corporate loans, gross excluding Fair value adjustments 105,127 87,311 100,387 84,864
Carrying amount Corporate loans 101,940 84,124 97,007 81,484
Forborne Corporate loans 7,726 6,216 7,715 6,276
Past due (but not impaired) Corporate loans 2,805 891 3,538 1,076
Impaired Corporate loans 5,071 4,717 5,244 4,872
Credit quality indicators - Corporate loans
Forbearance ratio 7.3% 7.1% 7.7% 7.4%
Past due ratio 2.7% 1.0% 3.5% 1.3%
Impaired ratio 4.8% 5.4% 5.2% 5.7%
Coverage ratio 58.5% 62.9% 59.1% 63.6%
Underlying cost of risk (year to date in bps) -9 -11 38 48

Second-quarter developments

In the second quarter of 2016 the total on-balance impairment charges amounted to EUR 54 million compared with EUR 36 million in the same period last year. As a result of the improved Dutch economy, impairment charges were limited this quarter. The impairment charges were mainly impacted by a considerable decline within Commercial Clients, offset by additions in International Clients. A total IBNI release of EUR 49 million was recorded in Q2 2016, compared with a release of EUR 107 million in the same period last year. The cost of risk resulted in 8bps in Q2 2016, compared with 5bps in Q2 2015.

Both new production and redemptions increased, with new productions increasing substantially. In the second quarter these numbers were offset by each other. As a result, the residential mortgage portfolio remained stable at EUR 146.6 billion at 30 June 2016; consumer loans did not change materially. The decrease in corporate loans was driven by the new offsetting policy on notional cash pool balances (impact of EUR 5.6 billion at 30 June 2016, compared with EUR 17.8 billion at 31 March 2016). In addition, the corporate loans portfolio grew as a result of growth in ECT Clients.

Regulatory capital

Total RWA (REA) decreased to EUR 106.1 billion at 30 June 2016, compared with EUR 107.0 billion at 31 March 2016, mainly due to credit risk partly offset by a slight increase in market risk. The main decreases were noted in Retail Banking (EUR 1.5 billion) as a result of fewer clients in arrears and a rise in house prices. In addition, Group Functions decreased by EUR 0.6 billion, partly offset by a rise within Corporate Banking of EUR 1.2 billion mainly due to increased business volume. Total Exposure at Default declined by EUR 5.0 billion to EUR 368.3 billion at 30 June 2016, compared with EUR 373.3 billion at 31 March 2016. This decline was driven by a decline in Group Functions mainly due to lower deposits at central banks, partly offset by Corporate Banking as a result of increased business volume.

Credit quality indicators

The positive development of the past due credit quality indicator is the result of a continuous improvement of the economic climate in the Netherlands. The combination of inflow in the corporate loans as well as the new netting policy on notional cash pooling led to a slight deterioration in the other credit quality ratios.

Quarterly developments

RWA (REA) per business segment (end-of-period, in billions)

Underlying cost of risk per product1 Residential mortgages (in bps)

Consumer loans (in bps)

Corporate loans (in bps)

64

Q2 15 Q3 15 Q4 15 Q1 16 Q2 16

59 55

for the period divided by average Loans and receivables Coverage ratio

Impaired ratio Residential mortgages (in %)

excluding fair value adjustments from hedge accounting. Residential mortgages (in %)

0.8 0.8 0.7 0.7 0.7

Q2 15 Q3 15 Q4 15 Q1 16 Q2 16

Consumer loans (in %)

Consumer loans (in %)

Corporate loans (in %)

59 58

Corporate loans (in %)

Annualised impairment charges on Loans and receivables – customers for the period divided by average Loans and receivables – customers excluding fair value adjustments for hedge accounting.

Developments in the first six months of 2016

In the first half of 2016, the total on-balance impairment charges decreased significantly by EUR 228 million to EUR 56 million, compared with EUR 284 million in the same period last year. The decrease was mainly attributable to the improved economy in the Netherlands. Both periods were impacted by a considerable IBNI release (EUR 130 million in H1 2016 compared with EUR 138 million in the first half of 2015). The cost of risk dropped to 4bps in the first half of this year, compared with 19bps in the same period last year.

The residential mortgage portfolio decreased slightly to EUR 146.6 billion at 30 June 2016 compared with yearend 2015, as a result of higher total redemptions than the production of new mortgages. Consumer loans declined slightly. The drop in corporate loans was driven by the new offsetting policy on notional cash pool balances (impact of EUR 5.6 billion at 30 June 2016, compared with EUR 15.5 billion at 31 December 2015). In addition, the corporate loan portfolio grew as a result of growth in ECT Clients.

Regulatory capital

Total RWA (REA) decreased by EUR 1.9 billion to EUR 106.1 billion at 30 June 2016, compared with EUR 108.0 billion at 31 December 2015. This movement was mainly related to market risk, as a result of the use of the Internal Model Approach (IMA) as from 1 January 2016. Exposure at Default decreased by EUR 0.9 billion to EUR 368.3 billion at 30 June 2016, compared with EUR 369.2 at 31 December 2015.

Credit quality indicators

The positive development of the past due credit quality indicator is the result of the continuous improvement of the economic climate in the Netherlands. The combination of inflow in the corporate loans as well as the new netting policy on notional cash pooling led to a slight deterioration in the other credit quality ratios.

Credit risk

RWA (REA) flow statement credit risk (in millions)

RWA (REA) decreased from EUR 86.7 billion at 31 March 2016 to EUR 85.6 billion at 30 June 2016. This decrease was mainly the result of lower RWA (REA) of Retail Banking related to model changes, fewer clients in arrears and a rise in house prices. A decrease within Group Functions contributed to a lesser extent to a lower RWA (REA). This was partly offset within Corporate Banking due to a combination of a rise in business volume and model changes.

Reporting scope risk

The table below provides an overview of the figures reported in the condensed consolidated balance sheet (net) and the figures reported in the credit risk section (gross).

30 June 2016
31 March 2016
31 December 2015
(in millions) Gross
carrying
amount
Loan
impairment
allowance
Carrying
amount
Gross
carrying
amount
Loan
impairment
allowance
Carrying
amount
Gross
carrying
amount
Loan
impairment
allowance
Carrying
amount
Loans and receivables - banks 17,154 2 17,152 16,593 3 16,590 15,682 2 15,680
Residential mortgages 150,152 286 149,866 150,192 311 149,882 150,333 324 150,009
Less: Fair value adjustment
from hedge accounting
on residential mortgages
3,544 3,544 3,561 3,561 3,401 3,401
Residential mortgages, excluding
fair value adjustments
146,607 286 146,322 146,631 311 146,321 146,932 324 146,608
Consumer loans 14,679 508 14,171 14,769 523 14,246 15,147 561 14,587
Corporate loans2 95,659 3,094 92,564 107,077 3,188 103,889 101,835 3,380 98,454
Less: Fair value adjustment
from hedge accounting
on corporate loans
2,157 2,157 1,950 1,950 1,448 1,448
Corporate loans, excluding fair
value adjustments2 93,501 3,094 90,407 105,127 3,188 101,940 100,387 3,380 97,007
Other loans and receivables -
customers1
14,936 82 14,854 13,551 86 13,465 11,882 90 11,792
Less: Fair value adjustment from
hedge accounting on other loans
and receivables - customers
1 1 1 1
Other loans and receivables -
customers, excluding fair
value adjustments1
14,936 82 14,854 13,550 86 13,464 11,881 90 11,791
Total loans and receivables -
customers, excluding fair
value adjustments
Fair value adjustments on Loans
269,724 3,970 265,754 280,078 4,107 275,971 274,347 4,355 269,992
and receivables - customers 5,702 5,702 5,512 5,512 4,850 4,850
Total loans and receivables -
customers
275,426 3,970 271,456 285,589 4,107 281,482 279,197 4,355 274,842
Total loans and receivables,
excluding fair value adjustments
286,878 3,972 282,906 296,671 4,110 292,560 290,029 4,357 285,672
Total fair value adjustments
on Loans and receivables
5,702 5,702 5,512 5,512 4,850 4,850
Total loans and receivables2 292,580 3,972 288,608 302,182 4,110 298,072 294,879 4,357 290,521
Other 130,333 134,873 115,318
Total assets2 418,940 432,945 405,840

1 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

2 For comparison reasons the historical periods before 30 June 2016 have been adjusted for the accounting policy change with regard to Notional cash pooling

(for further details please refer to note 1 in the Condensed Consolidated Interim Financial Statements).

Credit risk mitigation

Collateral & guarantees received as security as at 30 June 2016m

Collateral received
(in millions) Carrying
amount
Master
netting
agree
ment4
Financial
instru
ments
Property
&
equip
ment
Other
collateral
and
guarantees
Total risk
mitigation
Surplus
collateral5
Net
exposure6
Loans and receivables - banks 17,152 9,100 1,476 51 10,627 1,088 7,612
Loans and receivables - customers
Residential mortgages1, 2 146,322 257 173,241 7,267 180,765 47,961 13,517
Consumer loans1 14,171 6,399 5,220 45 11,664 4,798 7,305
Corporate loans1 90,407 2,948 33,330 40,674 13,210 90,161 22,484 22,730
Other loans and receivables - customers1, 3 14,854 984 3,738 3,155 1,379 9,255 819 6,418
Fair value adjustment from hedge
accounting 5,702 5,702
Total Loans and receivables - customers 271,456 3,932 43,724 222,290 21,900 291,846 76,062 55,672
Total Loans and receivables 288,608 13,032 45,199 222,290 21,952 302,473 77,150 63,284

1 Carrying amount includes loan impairment allowances.

2 As of 31 March 2016, we revised our allocation of collateral values for residential mortgages. The year-end 2015 figures have been adjusted for comparison purposes.

3 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

4 The Master netting agreement amount presents legal netting rights and cash collateral. 5 Surplus collateral is the amount of over-collateralisation, calculated on an individual basis.

6 Net exposure represents the portfolio corrected for the surplus amount and gives a view on the potential shortfall in collateral on the total portfolio.

Collateral & guarantees received as security as at 31 March 2016

31 March 2016
Collateral received
(in millions) Carrying
amount
Master
netting
agree
ment5
Financial
instru
ments
Property
&
equipment
Other
collateral
and
guarantees
Total risk
mitigation
Surplus
collateral6
Net
exposure7
Loans and receivables - banks 16,590 8,505 1,531 12 10,048 1,109 7,651
Loans and receivables - customers
Residential mortgages1, 2 146,321 134 171,204 7,650 178,988 46,569 13,901
Consumer loans1 14,246 6,334 5,258 50 11,642 4,453 7,058
Corporate loans1, 3 101,940 3,981 46,173 40,855 12,607 103,616 21,628 19,952
Other loans and receivables - customers1, 4 13,464 1,116 2,901 3,049 1,366 8,432 924 5,956
Fair value adjustment from hedge
accounting
5,512 5,512
Total Loans and receivables - customers3 281,482 5,097 55,542 220,366 21,674 302,679 73,575 52,378
Total Loans and receivables3 298,072 13,602 57,073 220,366 21,686 312,727 74,684 60,029

1 Carrying amount includes loan impairment allowances.

2 As of 31 March 2016, we revised our allocation of collateral values for residential mortgages. The year-end 2015 figures have been adjusted for comparison purposes.

3 For comparison reasons the historical periods before 30 June 2016 have been adjusted for the accounting policy change with regard to Notional cash pooling (for further details please

refer to note 1 in the Condensed Consolidated Interim Financial Statements).

4 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

5 The Master netting agreement amount presents legal netting rights and cash collateral. 6 Surplus collateral is the amount of over-collateralisation, calculated on an individual basis.

7 Net exposure represents the portfolio corrected for the surplus amount and gives a view on the potential shortfall in collateral on the total portfolio.

Collateral & guarantees received as security as at 31 December 2015m

31 December 2015
Collateral received
(in millions) Carrying
amount
Master
netting
agree
ment5
Financial
instru
ments
Property &
equipment
Other
collateral
and
guarantees
Total risk
mitigation
Surplus
collateral6
Net
exposure7
Loans and receivables - banks 15,680 7,282 1,742 4 9,027 1,332 7,984
Loans and receivables - customers
Residential mortgages1, 2 146,608 160 170,418 7,887 178,465 45,877 14,020
Consumer loans1 14,587 6,474 5,419 53 11,946 4,540 7,181
Corporate loans1, 3 97,007 3,920 45,243 42,594 13,006 104,763 24,891 17,135
Other loans and receivables - customers1, 4 11,791 748 2,590 3,006 1,406 7,750 842 4,883
Fair value adjustment from hedge
accounting
4,850 4,850
Total Loans and receivables - customers3 274,842 4,668 54,467 221,437 22,352 302,924 76,151 48,068
Total Loans and receivables3 290,521 11,950 56,209 221,437 22,356 311,951 77,483 56,053

1 Carrying amount includes loan impairment allowances.

2 As of 31 March 2016, we revised our allocation of collateral values for residential mortgages. The year-end 2015 figures have been adjusted for comparison purposes.

3 For comparison reasons the historical periods before 30 June 2016 have been adjusted for the accounting policy change with regard to Notional cash pooling (for further details please refer to note 1 in the Condensed Consolidated Interim Financial Statements).

4 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

5 The Master netting agreement amount presents legal netting rights and cash collateral.

6 Surplus collateral is the amount of over-collateralisation, calculated on an individual basis.

7 Net exposure represents the portfolio corrected for the surplus amount and gives a view on the potential shortfall in collateral on the total portfolio.

Second-quarter developments

Total net exposure of Total loans and receivables customers increased by EUR 3.3 billion to EUR 55.7 billion at 30 June 2016, compared with EUR 52.4 billion at 31 March 2016. This increase was mainly due to corporate loans.

Property & Equipment for Residential mortgages increased by EUR 2.0 billion to EUR 173.2 billion at 30 June 2016, compared with EUR 171.2 billion at 31 March 2016. This increase is the result of improved house prices and is visible mainly in the increase of surplus collateral and, to a lesser extent, in a decrease in net exposure.

Within corporate loans the total risk mitigation decreased by EUR 13.5 billion, amounting to EUR 90.2 billion at 30 June 2016 compared with EUR 103.6 billion at 31 March 2016. This was mainly caused by a decrease in Financial instruments of EUR 12.8 billion. This decrease

is the result of the new policy for notional cash pooling for EUR 12.2 billion, in combination with several smaller movements.

Total net exposure of Other loans and receivables customers increased by EUR 0.4 billion to EUR 6.4 at 30 June 2016, compared with EUR 6.0 billion at 31 March 2016 due to new client lending.

The net exposure of Consumer loans remained fairly stable.

Developments in the first six months of 2016

Total net exposure of Total loans and receivables customers increased to EUR 55.7 billion at 30 June 2016 compared with EUR 48.1 billion at 31 December 2015, mainly due to an increase in corporate loans, other loans and receivables - customers and fair value adjustment from hedge accounting.

Introduction

Within residential mortgages, total risk mitigation increased by EUR 2.3 million to EUR 180.8 billion at 30 June 2016 compared with EUR 178.5 billion at yearend 2015, mainly as a result of increased collateral in the form of property & equipment. This development is related to improved house prices and is visible mainly in the increase of surplus collateral and, to a lesser extent, in a decrease in net exposure.

Financial instruments of corporate loans decreased by EUR 11.9 billion to EUR 33.3 billion at 30 June 2016 compared with EUR 45.2 billion at 31 December 2015. This is the result of the new offsetting policy, which had an impact of EUR 9.9 billion, in combination with a decrease in Clearing.

The net exposure of Other loans and receivables customers increased by EUR 1.5 billion at 30 June 2016, mainly due to Clearing.

The net exposure of Consumer loans remained fairly stable.

Management of forborne, past due and impaired loans

Forborne loans

The following table provides an overview of forborne assets, broken down into performing and non-performing assets, specified by type of forbearance measure.

Clients (potential) in financial difficulty, for whom contract amendments have been made since 1 January 2012 that are considered concessions on the part of the bank, are accounted for as forborne assets. Contracts that were in a recovery phase at the reporting date are not considered forborne anymore. Additionally, as of 31 March 2016, contracts can discontinue the forborne status as a result of passing its probation period (i.e. cease to be forborne). Such contracts are excluded from the forborne portfolio as of 31 March 2016. The probation period depends on whether the contract is performing or non-performing when the forbearance measure is taken. This period is at least two years for a performing contract and at least three years for a non-performing contract. A contract can only qualify for 'cease to be forborne' when the contract is considered performing after its probation period.

30 June 2016
Performing assets3 Non-performing assets3 Total
(in millions) Gross
carrying
amount
Temporary
modifica
tion
Permanent
modifica
tion
Refi
nanc
ing
Total Temporary
modifica
tion
Permanent
modifica
tion
Refi
nanc
ing
Total Total
forborne
assets
Forbear
ance
ratio
Loans and receivables
- banks
17,154 0.0%
Loans and receivables
- customers
Residential mortgages1 146,607 870 16 143 1,028 230 6 24 261 1,289 0.9%
Consumer loans 14,679 155 92 190 437 114 33 30 177 614 4.2%
Corporate loans1 93,501 2,623 1,526 1,190 5,338 825 1,117 857 2,799 8,137 8.7%
Other loans and
receivables
- customers1, 2 14,936 111 82 7 199 83 45 2 130 330 2.2%
Total Loans and
receivables
- customers 269,724 3,759 1,715 1,529 7,003 1,252 1,201 914 3,367 10,370 3.8%
Total1 286,878 3,759 1,715 1,529 7,003 1,252 1,201 914 3,367 10,370 3.6%

Overview forbearance as at 30 June 2016m

1 Gross carrying amount excludes fair value adjustments from hedge accounting.

2 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

3 For reporting purposes, performing is considered as non-default and non-performing is considered as default.

Overview forbearance as at 31 March 2016

31 March 2016
Performing assets4 Non-performing assets4 Total
(in millions) Gross
carrying
amount
Temporary
modifica
tion
Permanent
modifica
tion
Refi
nanc
ing
Total Temporary
modifica
tion
Permanent
modifica
tion
Refi
nanc
ing
Total Total
forborne
assets
Forbear
ance
ratio
Loans and receivables
- banks
16,593 0.0%
Loans and receivables
- customers
Residential mortgages1 146,631 926 21 212 1,160 320 5 29 354 1,514 1.0%
Consumer loans 14,769 157 64 184 404 121 56 33 210 614 4.2%
Corporate loans1, 2 105,127 2,383 1,563 1,309 5,256 662 955 853 2,470 7,726 7.3%
Other loans and
receivables
- customers1, 3
13,550 70 61 131 118 62 180 311 2.3%
Total Loans and
receivables
- customers1, 2
280,078 3,536 1,710 1,705 6,951 1,221 1,078 915 3,215 10,166 3.6%
Total1, 2 296,671 3,536 1,710 1,705 6,951 1,221 1,078 915 3,215 10,166 3.4%

1 Gross carrying amount excludes fair value adjustments from hedge accounting.

2 For comparison reasons the historical periods before 30 June 2016 have been adjusted for the accounting policy change with regard to Notional cash pooling (for further details please

refer to note 1 in the Condensed Consolidated Interim Financial Statements).

3 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

4 For reporting purposes, performing is considered as non-default and non-performing is considered as default.

Overview forbearance as at 31 December 2015m

31 December 2015
Performing assets4 Non-performing assets4 Total
(in millions) Gross
carrying
amount
Tempo
rary
modifi
cation
Perma
nent
modifi
cation
Refi
nancing
Total Tempo
rary
modifi
cation
Perma
nent
modifi
cation
Refi
nancing
Total Total
forborne
assets
Forbear
ance
ratio
Loans and receivables
- banks
15,682 0.0%
Loans and receivables
- customers
Residential mortgages1 146,932 1,122 23 204 1,349 354 14 39 408 1,757 1.2%
Consumer loans 15,147 174 77 174 426 105 72 47 223 648 4.3%
Corporate loans1, 2 100,387 2,074 1,533 1,496 5,102 634 938 1,041 2,613 7,715 7.7%
Other loans and
receivables
- customers1, 3
11,881 110 39 148 109 124 2 235 383 3.2%
Total Loans and
receivables
- customers1, 2
274,347 3,481 1,671 1,874 7,025 1,202 1,148 1,129 3,479 10,504 3.8%
Total1, 2 290,029 3,481 1,671 1,874 7,025 1,202 1,148 1,129 3,479 10,504 3.6%

1 Gross carrying amount excludes fair value adjustments from hedge accounting.

2 For comparison reasons the historical periods before 30 June 2016 have been adjusted for the accounting policy change with regard to Notional cash pooling (for further details please refer to note 1 in the Condensed Consolidated Interim Financial Statements).

3 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

4 For reporting purposes, performing is considered as non-default and non-performing is considered as default.

Second-quarter developments

The total forborne portfolio increased from EUR 10.2 billion at 31 March 2016 to EUR 10.4 billion at 30 June 2016. This increase was mainly due to developments within the Corporate loans portfolio.

Total forborne assets within Residential mortgages decreased slightly, amounting to EUR 1.3 billion at 30 June 2016, compared with EUR 1.5 billion at 31 March 2016. For the performing forborne portfolio, the decline was mainly the result of cease to be forborne contracts. The decline in the non-performing forborne portfolio was mainly the result of forborne contracts that were transferred to recovery.

Total forborne assets for Corporate loans increased to EUR 8.1 billion at 30 June 2016, compared with EUR 7.7 billion at 31 March 2016. Apart from the impact of the new offsetting policy, the increase in total forborne exposure for Corporate loans would have been the same. The performing forborne portfolio with temporary modifications increased, as did the non-performing forborne portfolio with temporary and permanent modifications. Both increases were mainly the result of inflow of new forborne exposure, primarily related to the industrial goods & services sector and, to a lesser extent, to the oil & gas sector.

Total forborne assets within Consumer loans and Other loans and receivables - customers remained fairly stable compared with 31 March 2016.

Developments in the first six months of 2016

The total forborne portfolio decreased slightly from EUR 10.5 billion at 31 December 2015 to EUR 10.4 billion at 30 June 2016. This decline was mainly due to developments within the residential mortgages portfolio partly offset by an increase in corporate loans.

Total forborne assets within Residential mortgages decreased significantly, amounting to EUR 1.3 billion at 30 June 2016, compared with EUR 1.8 billion at year-end 2015. The performing forborne portfolio with temporary modifications declined by EUR 0.3 billion, which was mainly the result of cease to be forborne.

The non-performing forborne portfolio with temporary modifications decreased from EUR 0.4 billion at 31 December 2015 to EUR 0.2 billion at 30 June 2016. This decline was mainly the result of forborne contracts to which a recovery strategy has been applied.

Forborne Corporate loans increased significantly to EUR 8.1 billion at 30 June 2016, compared with EUR 7.7 billion at 31 December 2015. Apart from the impact of the new offsetting policy, the increase in total forborne exposure for Corporate loans would have been the same. Due to a large inflow of new forborne exposure the performing forborne exposure with temporary modifications increased significantly from EUR 2.1 billion at year-end 2015 to EUR 2.6 billion at 30 June 2016. This inflow was mainly related to the industrial goods & services sector and, to a lesser extent, to the oil & gas sector. The performing forborne portfolio with refinancing measures decreased, amounting to EUR 1.2 billion at June 2016, compared with EUR 1.5 billion at yearend 2015. This decline was mainly the result of cease to be forborne.

For Corporate loans the non-performing forborne portfolio with refinancing measures decreased by EUR 0.2 billion, mainly as a result of forborne contracts to which a recovery strategy has been applied. This decline was more than offset by an increase in the non-performing forborne portfolio with temporary and permanent modifications, which increased by EUR 0.4 billion due mainly to an inflow of new forborne exposure related to the industrial goods & services sector.

Total forborne assets within Consumer loans and Other loans and receivables - customers remained fairly stable compared with 31 December 2015.

Past due loans

Financial assets past due but not impaired as at 30 June 2016m

30 June 2016
Carrying amount Days past due
(in millions) Gross Assets not
classified
as impaired
<= 30
days
> 30 days
& <= 60
days
> 60 days
& <= 90
days
> 90 days Total past
due but not
impaired
Past due
ratio
Loans and receivables - banks 17,154 17,153 0.0%
Loans and receivables - customers
Residential mortgages1 146,607 145,640 1,867 249 55 16 2,187 1.5%
Consumer loans 14,679 13,968 288 77 53 133 551 3.8%
Corporate loans1 93,501 88,181 705 150 63 337 1,256 1.3%
Other loans and receivables - customers2 14,936 14,772 205 16 10 70 300 2.0%
Total Loans and receivables - customers 269,724 262,561 3,066 491 181 556 4,294 1.6%
Total Loans and receivables 286,878 279,714 3,066 491 181 556 4,294 1.5%

1 Gross carrying amount excludes fair value adjustments from hedge accounting.

2 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

Financial assets past due but not impaired as at 31 March 2016

31 March 2016
Carrying amount Days past due
(in millions) Gross Assets not
classified
as impaired
<= 30 days > 30 days
& <= 60
days
> 60 days
& <= 90
days
> 90 days Total past
due but not
impaired
Past due
ratio
Loans and receivables - banks 16,593 16,592 0.0%
Loans and receivables - customers
Residential mortgages1 146,631 145,616 2,190 313 85 31 2,620 1.8%
Consumer loans 14,769 13,999 275 117 59 136 587 4.0%
Corporate loans1, 2 105,127 100,056 1,496 603 289 418 2,805 2.7%
Other loans and receivables - customers3 13,550 13,415 310 53 19 55 438 3.2%
Total Loans and receivables - customers2 280,078 273,086 4,271 1,086 452 642 6,450 2.3%
Total Loans and receivables2 296,671 289,677 4,271 1,086 452 642 6,450 2.2%

1 Gross carrying amount excludes fair value adjustments from hedge accounting.

2 For comparison reasons the historical periods before 30 June 2016 have been adjusted for the accounting policy change with regard to Notional cash pooling (for further details please

refer to note 1 in the Condensed Consolidated Interim Financial Statements).

3 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

Financial results

Financial assets past due but not impaired as at 31 December 2015m

31 December 2015
Carrying amount Days past due
(in millions) Gross Assets not
classified
as impaired
<= 30 days > 30 days
& <= 60
days
> 60 days
& <= 90
days
> 90 days Total past
due but not
impaired
Past due
ratio
Loans and receivables - banks 15,682 15,680 0.0%
Loans and receivables - customers
Residential mortgages1 146,932 145,900 2,354 322 70 30 2,776 1.9%
Consumer loans 15,147 14,287 306 122 30 149 607 4.0%
Corporate loans1, 2 100,387 95,143 3,047 138 9 344 3,538 3.5%
Other loans and receivables - customers3 11,881 11,671 187 36 17 160 400 3.4%
Total Loans and receivables - customers2 274,347 267,002 5,894 617 126 683 7,320 2.7%
Total Loans and receivables2 290,029 282,682 5,894 617 126 683 7,320 2.5%

1 Gross carrying amount excludes fair value adjustments from hedge accounting.

2 For comparison reasons the historical periods before 30 June 2016 have been adjusted for the accounting policy change with regard to Notional cash pooling (for further details please

refer to note 1 in the Condensed Consolidated Interim Financial Statements).

3 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

Second-quarter developments

The total past due exposure on Loans and receivables customers at 30 June 2016 decreased by EUR 2.2 billion to EUR 4.3 billion, down from EUR 6.5 billion at 31 March 2016. Apart from the impact of the new offsetting policy, total past due exposure decreased by EUR 0.4 billion.

Residential mortgages past due exposure decreased from EUR 2.6 billion at 31 March 2016 to EUR 2.2 billion at 30 June 2016. This decline, which was mainly visible in the bucket <= 30 days, is the result of holiday allowances, further improvement of the Dutch economy and active management of the portfolio in arrears.

Corporate loans past due exposure declined by EUR 1.5 billion to EUR 1.3 billion at 30 June 2016. Apart from the impact of the new offsetting policy, total past due exposure for Corporate loans increased by EUR 0.2 billion and was mainly related to International Clients, part of which in ECT Clients.

Past due exposure for Other loans & receivables improved mainly in the <= 30 days bucket.

For Consumer loans there was no material movement in relation to total past due exposure.

Developments in the first six months of 2016

The total past due exposure on loans and receivables at 30 June 2016 decreased by EUR 3.0 billion to EUR 4.3 billion, down from EUR 7.3 billion at year-end 2015. Apart from the impact of the new offsetting policy, total past due exposure decreased by EUR 0.7 billion.

Residential mortgages past due exposure decreased by EUR 0.6 billion to EUR 2.2 billion at 30 June 2016, as result of holiday allowances, further improvement of the Dutch economy and active management of the portfolio in arrears.

The decrease in past due exposure for corporate loans was mainly attributable to a decline of EUR 2.3 billion in the <= 30 day past due bucket. Apart from the impact of the new offsetting policy, total past due exposure for Corporate loans increased by EUR 0.1 billion and related to ECT Clients, within International Clients.

The decline of EUR 0.1 billion in Other loans and receivables - customers is predominantly attributable to the >90 days bucket and the result of improved credit quality.

For Consumer loans there was no material movement in relation to total past due exposure.

Impaired loans

Coverage and impaired ratio as at 30 June 2016m

30 June 2016
(in millions) Gross carrying
amount
Impaired
exposures
Allowances
for Impairments
for identified
credit risk
Coverage ratio Impaired ratio
Loans and receivables - banks 17,154 2 -2 100.0% 0.0%
Loans and receivables - customers
Residential mortgages 146,607 967 -205 21.2% 0.7%
Consumer loans 14,679 711 -442 62.1% 4.8%
Corporate loans 93,501 5,320 -2,919 54.9% 5.7%
Other loans and receivables - customers1, 2 14,936 164 -71 43.3% 1.1%
Total Loans and receivables - customers 269,724 7,163 -3,637 50.8% 2.7%
Total Loans and receivables3 286,878 7,165 -3,638 50.8% 2.5%
Securities financing 34,461 100.0%
Total on- and off-balance sheet 439,650 7,192 -3,643 50.7% 1.6%

1 Gross carrying amount excludes fair value adjustments from hedge accounting.

2 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

3 Amounts excluding Incurred But Not Identified (IBNI).

Coverage and impaired ratio as at 31 March 2016

31 March 2016
(in millions) Gross carrying
amount
Impaired
exposures
Allowances
for Impairments
for identified
credit risk
Coverage ratio Impaired ratio
Loans and receivables - banks 16,593 2 -2 100.0% 0.0%
Loans and receivables - customers
Residential mortgages 146,631 1,015 -229 22.5% 0.7%
Consumer loans 14,769 770 -457 59.3% 5.2%
Corporate loans1 105,127 5,071 -2,967 58.5% 4.8%
Other loans and receivables -
customers2, 3 13,550 135 -75 55.3% 1.0%
Total Loans and receivables - customers1 280,078 6,992 -3,727 53.3% 2.5%
Total Loans and receivables1, 4 296,671 6,994 -3,728 53.3% 2.4%
Securities financing 33,603 10 -10 100.0% 0.0%
Total on- and off-balance sheet1 446,733 7,055 -3,743 53.1% 1.6%

1 For comparison reasons the historical periods before 30 June 2016 have been adjusted for the accounting policy change with regard to Notional cash pooling (for further details please refer to note 1 in the Condensed Consolidated Interim Financial Statements).

2 Gross carrying amount excludes fair value adjustments from hedge accounting.

3 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

4 Amounts excluding Incurred But Not Identified (IBNI).

Coverage and impaired ratio as at 31 December 2015m

31 December 2015
(in millions) Gross carrying
amount
Impaired
exposures
Allowances
for Impairments
for identified
credit risk
Coverage ratio Impaired ratio
Loans and receivables - banks 15,682 2 -2 100.0% 0.0%
Loans and receivables - customers
Residential mortgages 146,932 1,031 -245 23.8% 0.7%
Consumer loans 15,147 860 -471 54.8% 5.7%
Corporate loans1 100,387 5,244 -3,098 59.1% 5.2%
Other loans and receivables -
customers2, 3 11,881 210 -78 37.4% 1.8%
Total Loans and receivables - customers1 274,347 7,345 -3,892 53.0% 2.7%
Total Loans and receivables1, 4 290,029 7,347 -3,894 53.0% 2.5%
Securities financing 20,073 11 -11 100.0% 0.1%
Total on- and off-balance sheet1 430,305 7,388 -3,909 52.9% 1.7%

1 For comparison reasons the historical periods before 30 June 2016 have been adjusted for the accounting policy change with regard to Notional cash pooling (for further details please refer to note 1 in the Condensed Consolidated Interim Financial Statements).

2 Gross carrying amount excludes fair value adjustments from hedge accounting.

3 Other loans and receivables - customers consists of Government and official institutions, Financial lease receivables and Factoring.

4 Amounts excluding Incurred But Not Identified (IBNI).

Introduction

Second-quarter developments

Impaired exposures for Total loans and receivables customers increased in the second quarter of this year. This increase mainly relates to Corporate loans partly offset by Residential mortgages and Consumer loans. Allowances for impairments decreased for all sub-portfolios. As a result, the coverage ratio for Total loans and receivables – customers decreased to 50.8% at 30 June 2016 compared with 53.3% at 31 March 2016. The impaired ratio increased to 2.7% in this period compared with 2.5% at 31 March 2016.

For residential mortgages the coverage ratio declined to 21.2% at 30 June 2016, compared with 22.5% at 31 March 2016. Allowances for impairments decreased relatively more than the impaired portfolio, which resulted in a lower coverage ratio. Allowances for impairments decreased due to the upturn of the Dutch housing market and the improved economy, which led to lower loss levels on foreclosures. The Impaired ratio remained stable at 0.7%.

Impaired exposures in the consumer loans portfolio declined, due mainly to the improved Dutch economy, which resulted in a coverage ratio of 62.1% at 30 June 2016 compared with 59.3% at 31 March 2016. The impaired ratio improved slightly to 4.8% in this period.

Corporate impaired exposures increased, driven by new impaired files in ECT Clients in the oil & gas industry due to the challenging market circumstances in this sector. These exposures have a relatively low coverage ratio, while the reversals, mainly related to Commercial Clients, were exposures with a higher coverage ratio. This resulted in a lower coverage ratio of 54.9% at 30 June 2016 compared with 31 March 2016.

The coverage ratio for other loans and receivables declined to 43.3% at 30 June 2016, compared with 31 March 2016, mainly as a result of a slightly higher impaired volume. The impaired ratio remained relatively stable at 1.1%.

Developments in the first six months of 2016

In the first half of 2016 the impaired exposures and allowances for impairments decreased slightly for Total loans and receivables - customers. Decreases were noted in all sub-portfolios except the impaired corporate loan portfolio.

The coverage ratio for Total loans and receivables – customers decreased to 50.8% at 30 June 2016 compared with 53.0% at year-end 2015. The impaired ratio remained stable at 2.7%.

The coverage ratio for residential mortgages declined to 21.2% at 30 June 2016, compared with 23.8% at 31 December 2015. Allowances for impairments decreased due to the upturn of the Dutch housing market and the improved economy, which led to less inflow into default, higher outflow and lower loss levels on foreclosures. The impaired ratio remained stable at 0.7%.

In the consumer loan portfolio, the Impaired exposure and Allowances for impairments declined by respectively EUR 149 million and EUR 29 milion. Both decreases were due to the improved Dutch economy. This resulted in a coverage ratio of 62.1% at 30 June 2016 compared with 54.8% at year-end 2015. The impaired ratio improved to 4.8% in this period.

In the corporate loans portfolio the impaired exposures increased, driven by new impaired files in ECT Clients. These increases were mainly related to the oil & gas industry due to the challenging market circumstances in this sector. The impacted exposures have relatively low coverage ratios, while the reversals, mainly related to Commercial Clients, are exposures with higher coverage ratios. This resulted in a lower coverage ratio of 54.9% at 30 June 2016 compared with 59.1% at 31 December 2015. The impaired ratio increased to 5.7% in this period.

The coverage ratio for Other loans and receivables rose to 43.3% at 30 June 2016, compared with 31 December 2015, mainly as a result of a lower impaired volume. The impaired ratio improved to to 1.1%.

Loan impairment charges and allowances

Q2 2016
Securities Corporate Residential Consumer
(in millions) financing Banks loans1 mortgages loans Other loans Total
Balance at begin of period 10 3 3,273 311 523 1 4,121
Impairment charges for the period -1 195 14 42 -1 249
Reversal of impairment allowances
no longer required
-2 -156 -16 -174
Recoveries of amounts previously
written-off
-3 -6 -11 -20
Total impairment charges on loans
and other receivables
-2 -1 36 8 15 -1 54
Amount recorded in interest income
from unwinding of discounting
-11 -10 -2 -22
Currency translation differences 32 32
Amounts written-off (net) -8 -176 -23 -19 -226
Reserve for unearned interest accrued
on impaired loans
20 4 24
Other adjustments 2 -13 -10
Balance at end of period 2 3,176 286 508 3,973
Reconciliation from reported to
underlying impairment charges
Total reported on-balance sheet
impairment charges on loans
and other receivables
-2 -1 36 8 15 -1 54
Total underlying on-balance
sheet impairment charges on
loans and other receivables -2 -1 36 8 15 -1 54

1 Corporate loans includes Financial lease receivables and Factoring.

Introduction

Q2 2015
(in millions) Securities
financing
Banks Corporate
loans1
Residential
mortgages
Consumer
loans
Other loans Total
Balance as at begin of period 11 3,594 478 643 133 4,860
Impairment charges for the period 229 27 53 7 316
Reversal of impairment allowances
no longer required
-182 -41 -27 -7 -257
Recoveries of amounts previously
written-off
-5 -9 -9 -23
Total impairment charges on loans
and other receivables
42 -23 17 36
Amount recorded in interest income from
unwinding of discounting
-11 -9 -3 -23
Currency translation differences -18 1 -18
Amounts written-off (net) -119 -42 -37 -4 -202
Reserve for unearned interest accrued
on impaired loans
19 9 28
Other adjustments -10 -2 11 -1 -2
Balance as at end of period 10 3,497 402 640 130 4,680
Reconciliation from reported to
underlying impairment charges
Total reported on-balance
impairment charges on loans
and other receivables
42 -23 17 36
Total underlying on-balance
impairment charges on loans
and other receivables
42 -23 17 36
1 Corporate loans includes Financial lease receivables and Factoring.
(in millions) Q2 2016 Q2 2015
On-balance sheet 54 36

Off-balance sheet - 2 Total impairment charges on loans and other receivables 54 34

Second-quarter developments

The total on-balance impairment charges increased to EUR 54 million in the second quarter of 2016 compared with EUR 36 million in the same period last year. The impairment charges were impacted by a lower total IBNI release of EUR 49 million in Q2 2015, compared with the release of EUR 107 million in the same period last year. Excluding IBNI, the impairment charges declined, driven by the improved Dutch economy.

Impairment charges for the Corporate loan portfolio dropped slightly to EUR 36 million in Q2 2016, compared with EUR 42 million in the same period last year. The impairment charges mainly dropped significantly within Commercial Clients and resulted in a release, largely related to the improved economy in the Netherlands. This was offset by additions in International Clients, mainly related to the energy and transportation sectors within ECT clients. The IBNI release for this portfolio, which is driven by Commercial Clients, amounted to EUR 46 million in Q2 2016, compared with EUR 59 million in the same period last year.

Residential mortgages impairment charges increased to EUR 8 million in Q2 2016, compared with a release of EUR 23 million in the same period last year. This increase was mainly driven by an IBNI release of EUR 18 million in Q2 2015, compared with a marginal release in Q2 2016. Excluding IBNI, the impairment charges were fairly stable.

Impairment charges for the Consumer loans portfolio remained relatively stable at EUR 15 million in Q2 2016, compared with the same period last year. However, Q2 2015 was impacted by an IBNI release of EUR 28 million.

Excluding this release, the impairment charges declined in this portfolio, mainly as a result of the upturn of the Dutch economy.

For the other loans, no major movements were noted.

Loan impairment charges and allowances in the first six monthsm

First half 2016
(in millions) Securities
financing
Banks Corporate
loans1
Residential
mortgages
Consumer
loans
Other loans Total
Balance as at 1 January 11 2 3,470 324 561 1 4,368
Impairment charges for the period 353 45 88 486
Reversal of impairment allowances
no longer required
-2 -331 -54 -388
Recoveries of amounts previously
written-off
-10 -12 -20 -42
Total impairment charges on loans
and other receivables
-2 12 33 14 56
Amount recorded in interest income
from unwinding of discounting
-21 -19 -4 -44
Currency translation differences 1 1
Amounts written-off (net) -8 -308 -57 -66 -438
Reserve for unearned interest accrued
on impaired loans
38 9 46
Other adjustments -16 5 -5 -1 -17
Balance as at 30 June 2 3,176 286 508 3,973
Reconciliation from reported to
underlying impairment charges
Total reported on-balance sheet
impairment charges on loans
and other receivables
-2 12 33 14 56
Total underlying on-balance
sheet impairment charges on
loans and other receivables -2 12 33 14 56

1 Corporate loans includes Financial lease receivables and Factoring.

Introduction

First half 2015
(in millions) Securities
financing
Banks Corporate
loans1
Residential
mortgages
Consumer
loans
Other loans Total
Balance as at 1 January 11 3,439 538 654 129 4,771
Impairment charges for the period 553 68 89 16 726
Reversal of impairment allowances
no longer required
-1 -282 -70 -41 -10 -403
Recoveries of amounts previously
written-off
-7 -12 -20 -39
Total impairment charges on loans
and other receivables
-1 265 -14 28 6 284
Amount recorded in interest income
from unwinding of discounting
-22 -28 -6 -56
Currency translation differences 1 52 3 56
Amounts written-off (net) -252 -90 -61 -8 -412
Reserve for unearned interest accrued
on impaired loans
27 8 35
Other adjustments -11 -4 16
Balance as at 30 June 10 3,497 402 640 130 4,680
Reconciliation from reported to
underlying impairment charges
Total reported on-balance sheet
impairment charges on loans
and other receivables
-1 265 -14 28 6 284
Total underlying on-balance sheet
impairment charges on loans
and other receivables -1 265 -14 28 6 284
1 Corporate loans includes Financial lease receivables and Factoring.
(in millions) First half 2016 First half 2015
On-balance sheet 56 284
Off-balance sheet 2
Total impairment charges on loans and other receivables 56 287

Developments in the first six months of 2016

The total on-balance impairment charges decreased significantly by EUR 228 million to EUR 56 million in the first half of 2016, compared with EUR 284 million in the same period last year. The decrease was mainly attributable to the improved economy in the Netherlands. The IBNI release of EUR 130 million in H1 2016 was slightly lower, compared with an IBNI release of EUR 138 million in H1 2015.

The decline in the Impairment charges was mainly visible in the Corporate loan portfolio, where impairment charges decreased by EUR 253 million to EUR 12 million in H1 2016, compared with EUR 265 million in the first half of 2015. Impairment charges dropped significantly within

Commercial Clients as a result of the improved economy in the Netherlands. The decrease was partly offset by additions in the International Clients business, mainly related to the energy and transportation sectors within ECT Clients. The IBNI release for the Corporate loan portfolio, which is almost fully related to Commercial Clients, amounted to EUR 108 million in H1 2016, compared with an IBNI release of EUR 68 million in H1 2015.

Impairment charges for the Residential mortgages portfolio increased to EUR 33 million in H1 2016, compared with a release of EUR 14 million in the same period last year. This increase was mainly driven by an IBNI release of EUR 53 million in H1 2015, compared with a small IBNI charge of EUR 2 million in the first half of 2016.

Excluding the IBNI impact in this period, impairment charges were lower, as a result of the continued decline of the impaired portfolio and improvements in the Dutch housing market. Impairment charges for Residential mortgages are below the TTC benchmark of 5 to 7bps.

Consumer loans impairment charges decreased by EUR 14 million, coming to EUR 14 million in the first half of 2016, compared with the same period last year. This decline was also the result of the improvement of the Dutch economy and, to a lesser extent, an IBNI release.

Impairment charges for other loans decreased slightly by EUR 6 million in the first half of 2016 compared with the same period last year.

Impaired loans by industry

30 June 2016 31 March 2016 31 December 2015
(in millions) Impaired
exposures
Allowances
for impair
ments for
identified
credit risk
Impaired
exposures
Allowances
for impair
ments for
identified
credit risk
Impaired
exposures
Allowances
for impair
ments for
identified
credit risk
Industry sector
Banks 1 -2 11 -11 12 -12
Financial services1, 2 740 -647 763 -634 829 -696
Industrial goods and services1 1,195 -544 1,145 -559 1,210 -608
Real estate1 591 -261 676 -313 688 -324
Oil and gas1 468 -162 200 -89 171 -73
Food and beverage1 561 -229 560 -241 542 -246
Retail1 472 -236 486 -265 540 -282
Basic resources1 338 -225 301 -240 301 -223
Healthcare1 200 -148 193 -163 215 -167
Construction and materials1 418 -260 423 -266 463 -285
Travel and leisure1 145 -78 151 -81 171 -88
Other1, 3 395 -219 370 -211 384 -207
Subtotal Industry Classification Benchmark1 5,525 -3,012 5,280 -3,072 5,524 -3,210
Private individuals (non-Industry Classification Benchmark) 1,667 -631 1,775 -671 1,864 -698
Subtotal non-Industry Classification Benchmark 1,667 -632 1,775 -671 1,864 -698
Total1, 4 7,192 -3,643 7,055 -3,743 7,388 -3,909

1 For comparison reasons the historical periods before 30 June 2016 have been adjusted for the accounting policy change with regard to Notional cash pooling (for further details please refer to note 1 in the Condensed Consolidated Interim Financial Statements).

2 Financial services include asset managers, credit card companies and providers of personal financial services and securities and brokers.

3 Other includes, personal and household goods, media, technology, automobiles and parts, chemicals, telecommunication and insurance, in addition to unclassified.

4 Amounts excluding Incurred But Not Identified (IBNI).

Financial results

Second-quarter developments

Impaired loans and Allowances for impairments per industry were mainly driven by movements in the oil and gas sector, due to challenging market circumstances. Increases in Impaired exposures were noted in basic resources as a result of a single file and industrials goods and services due to a few individual files.

Economic circumstances for the real estate sector improved, resulting in a lower impaired volume due to clients returning to the performing portfolio. The releases in the allowances were mainly due to an improvement of the underlying collateral values.

Private individual loans decreased following the upturn in the Dutch housing market, resulting in a continued reduced impaired portfolio for Residential mortgages.

Furthermore, impaired exposures in financial services decreased as a result of write-offs, and Impaired exposure in banks decreased due to a client that repaid its debt.

Developments in the first six months of 2016

The main movements in Impaired loans and Allowances for impairments per industry were driven by the oil and gas sector, due to challenging market circumstances. Furthermore, impaired exposures in basic resources increased as a result of a single international file and impaired exposures in industrials goods and services increased due to a few individual files.

The real estate sector improved due to better economic circumstances, resulting in a lower impaired volume as a result of clients returning to the performing portfolio. The releases in the allowances were mainly due to an improvement in underlying collateral values.

Private individual loans decreased following the upturn in the Dutch housing market, resulting in a reduced impaired portfolio for Residential mortgages.

Financial services declined mainly as a result of a few clients who fully repaid their debt. Furthermore, retail and construction & materials declined mainly driven by write-offs and releases for allowances for impairments in the first quarter of this year.

Banks industry sector decreased due to a client that repaid its debt.

Developments in specific portfolios

Residential mortgages

The Dutch housing market recovery is continuing with no signs of a slowdown. The number of transactions rose strongly and is attributable to the sustained decline in mortgage interest rates combined with favourable economic conditions. In addition, existing homeowners are becoming more mobile as a result of rising house prices in combination with low interest rates, increasing the numbers of relocations. The number of transactions in the Dutch housing market went up by 23.6% in Q2 2016 compared with the same period in 2015 (and up by 23.9% comparing the first half of 2016 with the same period last year), according to Statistics Netherlands (CBS). The CBS housing price index shows that prices rose considerably again, increasing by an average of more than 4.4% year-on-year and increasing by 1.0% quarter-on-quarter. The improvement was seen in all regions of the Netherlands and all price categories. The upward trend in house prices and transaction volumes was more significant in the larger cities in the urban agglomeration.

In the second quarter of 2016, production volume of new mortgages was 30% higher than in the first quarter of 2016 and 2% higher when comparing the first half of 2016 with the first half of 2015. In the improved mortgage market, competition from new providers who see the mortgage market as a good investment alternative is growing. Regulations for insurers and pension funds differ from banks in terms of required capital buffers, giving them a competitive edge on long-term interest rates. These mortgages fit well in their business model.

ABN AMRO's market share was 18.6%1 in the first half of 2016 compared with 22.0% in the same period last year. However, the market share has improved quarter-onquarter since Q4 2015.

Introduction

1 Source: Dutch Land Registry (Kadaster)

Introduction

Financial results

The bank's market share in new production was 19.6% in Q2 2016 (Q1 2016: 17.4%, Q4 2015: 15.3%). The NHG proportion of new mortgage production modestly decreased to 22% in the second quarter of 2016, compared with 26% in the first quarter of 2016 as well as in the fourth quarter of 2015.

Total redemptions for the second quarter of 2016 increased to EUR 3.0 billion, compared with EUR 2.6 billion in the

second quarter of 2015 (H1 2016 EUR 5.8 billion; H1 2015 EUR 5.1 billion). The higher amount of total redemptions was caused by an increase in refinancing and relocation. Low interest rates on savings and increased awareness among homeowners of the possibility of residual debt are still incentives for extra redemptions. Contractual repayments are gradually growing, following modified tax regulations.

Key residential mortgage indicators

(in millions) 30 June 2016 31 March 2016 31 December 2015
Gross carrying amount excl. fair value adjustment from hedge accounting 146,607 146,631 146,932
Of which Nationale Hypotheek Garantie (NHG) 38,654 38,783 38,872
Fair value adjustment from hedge accounting 3,544 3,561 3,401
Gross carrying amount 150,152 150,192 150,333
Exposure at Default1 162,073 162,276 162,405
Risk-weighted assets/ risk exposure amount1 19,538 20,510 20,779
RWA (REA)/EAD 12.1% 12.6% 12.8%
Forbearance ratio 0.9% 1.0% 1.2%
Past due ratio 1.5% 1.8% 1.9%
Impaired ratio 0.7% 0.7% 0.7%
Coverage ratio 21.2% 22.5% 23.8%
Average Loan-to-Market-Value 79% 80% 81%
Average Loan-to-Market-Value - excluding NHG loans 75% 76% 77%
Total risk mitigation2 180,765 178,988 178,465
Total risk mitigation/carrying amount 120.4% 119.2% 118.7%

1 The RWA (REA) and Exposure at Default amounts are based on the exposure class Secured by immovable property. This scope is slightly broader than the residential mortgage portfolio.

2 As of 31 March 2016, we revised our allocation of collateral values for residential mortgages. The year-end 2015 figures have been adjusted for comparison purposes.

Q2 2016 Q2 2015 Q1 2016 First half 2016 First half 2015
Underlying Cost of risk (in bps)1 2 -7 7 5 -2

1 Annualised impairment charges on Loans and receivables - customers for the period divided by the average Loans and receivables - customers on basis gross carrying amount and excluding fair value adjustment from hedge accounting.

The gross carrying amount of the residential mortgage portfolio remained relatively stable as a result of growing production, which equals total redemptions. NHGguaranteed loans accounted for 26% of the residential mortgage portfolio at the end of the second quarter of 2016.

The RWA (REA) for the residential mortgage portfolio decreased further to EUR 19.5 billion as a result of fewer clients in arrears and a rise in house prices. The EAD has declined marginally since year-end 2015.

The forbearance ratio further decreased to 0.9% compared with 1.0% in 31 March 2016 and 1.2% in 31 December 2015, mainly as a result of more clients transferring to recovery and, to a lesser extent, discontinuation of the forborne status (cease to be forborne), in combination with fewer clients becoming forborne.

The mortgage portfolio in arrears (but not impaired) further decreased while the portfolio remained fairly stable, resulting in an improved past-due ratio of 1.5% at

30 June 2016 compared with 1.8% at 31 March 2016 and 1.9% at 31 December 2015.

Annualised cost of risk remained low at 2bps for Q2 2016 and 5bps for the first half of the year, but was higher than in Q2 2015 (-7bps) and H1 2015 (-2bps). The increased cost of risk can be explained by the IBNI releases in 2015.

The coverage ratio for the residential mortgages portfolio was 21.2% at 30 June 2016, down from 22.5% at 31 March 2016 and 23.8% at 31 December 2015. Both the impaired portfolio and allowances for impairments decreased. Allowances decreased further, mainly due to continued improvement of the housing market and economic circumstances, which led to lower loss levels on foreclosures and more cured clients. The impaired ratio remained stable at 0.7%.

Positive developments in the abovementioned risk ratios are the result of continuous improvement of economic conditions combined with extensive portfolio management for clients who are in the early stages of financial difficulties. The trend of a lower portfolio in arrears, which started in the fourth quarter of 2014, continued.

House price developments and partial redemptions had a positive effect on the LtMV of the mortgage portfolio, which decreased to 79% compared with 80% at 31 March 2016 and 81% at year-end 2015. Total risk mitigation also showed a rising trend.

30 June 2016 31 March 2016 31 December 2015
(in millions) Gross
carrying
amount
Per
centage
of total
- of
which
guaran
teed3
- of
which
unguar
anteed
Gross
carrying
amount
Percent
age of
total
- of
which
guaran
teed3
- of
which
unguar
anteed
Gross
carrying
amount
Percent
age of
total
- of
which
guaran
teed3
- of
which
unguar
anteed
LtMV
category1, 2
<50% 24,011 16.4% 1.8% 14.6% 23,443 16.0% 1.7% 14.3% 23,122 15.7% 1.7% 14.0%
50% - 80% 42,264 28.8% 5.4% 23.4% 40,849 27.9% 5.1% 22.8% 40,145 27.3% 4.9% 22.4%
80% - 90% 19,866 13.6% 4.2% 9.3% 18,970 12.9% 3.8% 9.1% 18,340 12.5% 3.6% 8.9%
90% - 100% 25,955 17.7% 7.5% 10.2% 25,505 17.4% 7.3% 10.1% 25,164 17.1% 7.0% 10.1%
100% - 110% 17,497 11.9% 4.4% 7.5% 18,499 12.6% 4.8% 7.8% 19,225 13.1% 5.0% 8.1%
110% - 120% 10,556 7.2% 2.3% 4.9% 11,974 8.2% 2.7% 5.5% 12,982 8.8% 2.9% 5.9%
>120% 4,061 2.8% 0.8% 2.0% 5,232 3.6% 1.0% 2.5% 6,003 4.1% 1.4% 2.7%
Unclassified 2,397 1.6% 2,159 1.5% 1,951 1.3%
Total 146,607 100% 146,631 100% 146,932 100%

Residential mortgages to indexed market value

1 ABN AMRO calculates the Loan-to-Market Value using the indexation of the CBS (Statistics Netherlands).

2 As of 31 March 2016, we revised our allocation of collateral values for residential mortgages. The year-end 2015 figures have been adjusted for comparison purposes.

3 NHG guarantees.

The volume of the portfolio with LtMV rate above 100% (i.e. the mortgage loan exceeds the value of the property) further improved from 26.0% at 31 December 2015 and 24.4% at 31 March 2016 to 21.9% at 30 June 2016.

The amounts in the higher buckets are decreasing due mainly to indexation of the value of the underlying collateral and no inflow into these buckets as a result of the current fiscal regime for tax deductions.

Introduction

Financial results

LtMVs of more than 100% do not necessarily indicate that these clients are in financial difficulties. Nevertheless, ABN AMRO makes clients aware of possible risks in the future resulting from having interest-only mortgage loans

and a high LtMV. Currently 0.7% of our clients are financed solely with interest-only mortgage loans and have an LtMV > 100% (0.8% at 31 March 2016 and 0.9% at 31 December 2015).

Breakdown of residential mortgage origination by loan type

Breakdown of the residential mortgage portfolio by year of loan modification as from 20161 (in billions)

Production includes the new mortgage production and all mortgages with a modification date.

Other includes universal life, life investment, hybrid, other and unclassified mortgage types. The hybrid portfolio consists of a combination of savings and investment mortgages. .

Under Dutch tax regulations implemented on 1 January 2013, mortgage interest is only deductible for redeeming mortgage loans. On 30 June 2016, mortgage loan type origination (defined as new production and mortgages with a loan type modification) breaks down into 29.2%

interest-only mortgages (2012:45%), 15.0% redeeming mortgages (2012:10%) and 14.2% savings mortgages (2012:42%). Interest-only and savings mortgages can still be produced for clients wishing to refinance loans that originated before 2013.

Breakdown of residential mortgage portfolio by loan type

30 June 2016 31 March 2016 31 December 2015
(in millions) Gross
carrying
amount
Percent
age of total
Gross
carrying
amount
Percentage
of total
Gross
carrying
amount
Percentage
of total
Interest only (partially) 47,426 32% 47,639 32% 47,943 33%
Interest only (100%) 31,257 21% 31,628 22% 32,076 22%
Redeeming mortgages (annuity/linear) 21,670 15% 19,910 14% 18,569 13%
Savings 20,423 14% 21,240 14% 21,735 15%
Life (investment) 16,819 11% 17,292 12% 17,787 12%
Other1 9,012 6% 8,922 6% 8,822 6%
Total 146,607 100% 146,631 100% 146,932 100%

1 Other includes hybrid, other and unclassified mortgage types. The hybrid portfolio consists of a combination of savings and investment mortgages.

The change in tax regulations is reflected in the composition of the mortgage portfolio. The proportion of redeeming

mortgages increased to 15% while the proportion of interest-only and savings mortgages decreased slightly.

Energy, Commodities & Transportation Clients

ECT on- and off-balance sheet exposure

30 June 2016
31 March 2016
31 December 2015
(in billions) Energy Com
modi
ties
Trans
porta
tion
Total
ECT
clients
Energy Commod
ities
Trans
porta
tion
Total
ECT
clients
Energy Commod
ities
Trans
porta
tion
Total
ECT
clients
On-balance sheet
exposure
5.2 11.9 9.3 26.3 5.1 11.2 8.9 25.3 4.7 11.1 9.3 25.0
Guarantees and letters
of credit
0.7 6.0 0.2 6.9 0.6 5.2 0.2 6.0 0.7 5.5 0.2 6.3
Subtotal 5.8 17.8 9.5 33.2 5.7 16.4 9.1 31.2 5.3 16.5 9.5 31.4
Undrawn committed
credit facilities
2.1 2.2 1.1 5.4 2.1 2.6 1.2 5.9 2.3 2.4 1.9 6.7
Total on- and off
balance sheet exposure
8.0 20.1 10.6 38.6 7.7 19.0 10.4 37.1 7.6 19.0 11.4 38.0

ABN AMRO provides financial solutions and support to clients across the entire value chain of the Energy, Commodities & Transportation (ECT) industry. ECT Clients finances and serves corporate clients that are internationally active in Energy (upstream, offshore, midstream, Storage and Offloading (FPSO), corporate lending), Commodities (energy, agricultural and metals) and Transportation (ocean-going vessels and containers).

ECT Clients operates in cyclical sectors. This cyclicality is reflected in our lending policies, financing structures, advance rates and risk management. As some clients in the ECT sectors currently face more challenging market circumstances (for example, the price of oil and the dry bulk and container markets), they are continuously subject to stringent credit monitoring and close risk management attention. In addition, ABN AMRO periodically performs sensitivity analyses and stress testing exercises to gain insight into the credit performance under different price scenarios, economic scenarios and risk measures.

The vast majority of the ECT Clients loan book is US-dollar denominated and largely secured by either commodities for which liquid markets exist, first-priority ship mortgages or pledged contracted project cash flows. Conservative advance rates are applied, taking into account through-thecycle asset values.

Volume growth in Transportation and Energy is controlled based on new client acquisition, and broadening and deepening of existing client relations in selectively chosen markets. Utilisation of credit limits is in line with previous quarters. The ECT Clients' total loan portfolio amounted to EUR 26.3 billion in on-balance sheet exposure at 30 June 2016, compared with EUR 25.3 billion at 31 March 2016 and EUR 25.0 billion at 31 December 2015. The on-balance sheet exposure increased by 4.3% in the second quarter of 2016 (5.3% in the first half of 2016) driven by growth in all three segments and supported by 2.5% by the strengthening of the US-dollar in the second quarter.

Commodity Clients remains the largest sector of ECT Clients, accounting for EUR 11.9 billion of the ECT Clients loan portfolio (up from EUR 11.2 billion at 31 March 2016, and EUR 11.1 billion at 31 December 2015). Loans (on-balance) to Transportation Clients now account for EUR 9.3 billion (up from EUR 8.9 billion at 31 March 2016 and EUR 9.3 billion at 31 December 2015). Energy Clients' share in the on-balance sheet exposure is now EUR 5.2 billion (up from EUR 5.1 billion at 31 March 2016 and EUR 4.7 billion at 31 December 2015).

The off-balance-sheet exposure, consisting mainly of short-term letters of credit secured by commodities, guarantees and availability under committed credit lines, increased from EUR 11.9 billion at 31 March 2016 to EUR 12.3 billion at 30 June 2016, of which EUR 8.2 billion in Commodity Clients, EUR 2.8 billion in Energy Clients, and EUR 1.3 billion in Transportation Clients. This increase was mainly driven by the increase in commodity prices, resulting in higher utilisation levels of committed credit lines.

The challenging market conditions, especially in the energy market, are reflected in ECT Clients' impairment charges for Q2 2016, amounting to EUR 93 million (of which approximately two-thirds in Energy and one-third in Transportation) compared with EUR 18 million in the same period last year. Total impairment charges in the first half amounted to EUR 141 million compared with EUR 36 million in the same period last year. Although commodity prices increased in the first half of 2016, price levels for most commodities including oil are still substantially below the historical 5-year average. The still relatively low oil price has an impact on the entire energy value chain, as investments by oil majors are deferred.

ABN AMRO updated its scenario for the oil price-sensitive part of the ECT Clients portfolio (Energy and a small part of the Transportation portfolio) as market circumstances have further deteriorated and investments by oil majors have remained at low levels despite some improvements in oil prices. The updated scenario now anticipates a 'lower for longer' oil price. Furthermore, we assume that oil majors will not increase their capital expenditures at the currently low price of oil. Under this scenario EUR 125-200 million of additional impairment charges between the end of Q2 2016 and year-end 2017 could be incurred.

(in millions)

64

RWA (REA) flow statement operational risk

RWA (REA) for operational risk is calculated based on the Standardised Approach (TSA). To calculate the required capital, once a year the gross income is multiplied by a percentage (predefined by the directives).

Second-quarter developments

As the bank is applying the TSA approach, the RWA (REA) calculation is revised yearly and, as a consequence, no changes are noted in the second quarter of 2016 compared with the first quarter of 2016.

Developments in the first six months of 2016

As a result of the yearly revised calculations, RWA (REA) increased by EUR 0.8 billion to EUR 17.0 billion in the first half of 2016 compared with year-end 2015.

ABN AMRO is awaiting the ECB's response to the request for approval to use the Advanced Measurement Approach (AMA). The application was submitted to the ECB in the fourth quarter of 2015.

ABN AMRO is adhering to the advice of the committee of independent experts established by the Dutch Minister of Finance on the reassessment of SME interest rate derivatives that was published early July 2016. As a result, the bank increased the related provision by EUR 361 million gross (EUR 271 million net of tax) on top of the EUR 121 million provision already taken in 2015.

Market risk

ABN AMRO is exposed to market risk in its trading book and banking book.

Market risk in the trading book

ABN AMRO has limited exposure in the trading book.

RWA (REA) flow statement market risk

(in millions)

Second-quarter developments

RWA (REA) for market risk increased slightly to EUR 3.5 billion at 30 June 2016, up by EUR 0.2 billion from 31 March 2016, mainly as a result of business volume related to market volatility.

Developments in the first six months of 2016

RWA (REA) for market risk dropped significantly to EUR 3.5 billion at 30 June 2016, compared with EUR 5.7 billion at 31 December 2015. This decline was mainly the result of the use of the Internal Model Approach (IMA) as from 1 January 2016 for EUR 2.6 billion, partly offset by business volume.

Internal aggregated diversified and undiverisified VaR for all trading positions

Q2 2016 Q2 2015 Q1 2016
(in millions) Diversified Undiversified Diversified Undiversified Diversified Undiversified
VaR at last trading day of period 2.1 3.8 5.8 6.7 3.0 5.6
Highest VaR 6.5 8.6 12.7 14.8 4.0 6.7
Lowest VaR 2.0 3.1 4.7 6.6 1.9 3.0
Average VaR 2.9 5.1 7.2 9.2 3.0 4.4

In the second quarter of 2016, the diversified VaR decreased by EUR 3.7 million compared with the same period last year.

The average diversified VaR decreased by EUR 4.3 million in this period. The decrease was due, among other things, to the unwinding of positions in the trading book.

The average VaR for Q2 2016 was EUR 0.1 million lower than the average of the previous quarter.

Market risk in the banking book

Market risk in the banking book is the risk that the bank's value or earnings decline because of unfavourable market movements. The market risk of the banking book consists predominantly of interest rate risk. Interest rate risk arises from holding loans with different interest rate maturities than the interest rate maturities of the savings and funding of the bank.

The assets have on average a longer behavioural maturity than the liabilities, especially savings. ABN AMRO uses a combination of portfolio (macro) hedges and specific asset or liability (micro) hedges to swap fixed interest rates to a floating interest rate position. The resulting interest rate position, after application of interest rate hedges, is in line with the bank's strategy and risk appetite.

Interest rate risk metrics

30 June 2016 31 March 2016 31 December 2015
NII-at-risk (in %) 2.3 2.4 1.3
Duration of equity (in years) 4.0 4.1 3.6

NII-at-Risk is defined as the worst outcome of two scenarios: a gradual increase in interest rates and a gradual decline in interest rates by 200bps. A floor on interest rates is assumed in the falling rates scenario.

NII-at-Risk in Q2 2016 decreased from 2.4% to 2.3% (approximately EUR 130 million) and, like in the previous quarter, reflects a reduction of NII in the falling rates scenario. In a scenario reflecting a rise in interest rates NII would increase by 3.0% (approximately EUR 170 million). ABN AMRO is investigating refinements to the NII-at-Risk methodology to better reflect the effects of the current low rate environment. This is expected to result in lower sensitivities.

Duration of equity decreased from 4.1 to 4 years in Q2 2016. In H1 2016 duration of equity increased from 3.6 to 4 years, driven by business development.

Financial results

Liquidity indicators

30 June 2016 31 March 2016 31 December 2015
Loan-to-Deposit ratio 108% 109% 108%
LCR >100% >100% >100%
NSFR >100% >100% >100%
Survival period (moderate stress) > 12 months > 12 months >12 months
Available liquidity buffer (in billions) 79.6 76.0 82.8

The Liquidity Coverage Ratio (LCR) and the Net Stable Funding Ratio (NSFR) both remained above 100% in the first half of 2016. This is in line with the bank's targeted early compliance with future regulatory requirements.

The survival period reflects the period that the bank's liquidity position is expected to remain positive in an

internal stress scenario. In this internal stress scenario it is assumed that wholesale funding markets deteriorate and retail and commercial clients withdraw a part of their deposits. The survival period was consistently >12 months in the first half of 2016.

Loan-to-Deposit ratio

(in millions) 30 June 2016 31 March 2016 31 December 2015
Loans and receivables - customers 271,456 281,482 274,842
Net adjustments -4,041 -3,660 -1,737
Adjusted loans and receivables - customers 267,415 277,822 273,105
Due to customers
Net adjustments
240,942
7,270
247,709
7,235
245,819
6,216
Adjusted due to customers 248,211 254,944 252,035
Loan-to-Deposit ratio 108% 109% 108%

The adjustment of notional cash pooling has led to a slightly lower LtD ratio. Applying the change in accounting policy retrospectively has led to an adjustment resulting in an increase of the Corporate loan balance and the Due to customers balance of EUR 5.6 billion for 30 June 2016.

The impact on the 31 December 2015 and 31 March 2016 Corporate loan balance and Due to customers balance is an increase of EUR 15.5 billion for 31 December 2015 and an increase of EUR 17.8 billion for 31 March 2016 (more information is provided in note 1 Accounting policies). The impact on the LtD ratio was limited to minus 1% for 31 December 2015 and 31 March 2016 and close to zero for 30 June 2016.

Introduction

68

Financial results

The Loan-to-Deposit (LtD) ratio was stable during the first half of 2016. The LtD ratio slightly increased to 109% in the first quarter of 2016, compared with 108% at 31 December 2015. During the second quarter the LtD ratio moved back to 108%.

Corrected for the impact of notional cash pooling (EUR 5.6 billion for 30 June 2016 and EUR 15.5 billion for 31 December 2015), Adjusted loans and receivables - customers increased by EUR 4.2 billion from EUR 257.6 billion at 31 December 2015 to EUR 261.8 billion at 30 June 2016. This was mainly due to higher outstanding client loans within Corporate Banking. Adjusted due to customers grew by EUR 6.1 billion from EUR 236.5 billion at 31 December 2015 to EUR 242.6 billion at 30 June 2016. Most of the deposit growth came from Retail Banking and Corporate Banking.

Liquidity buffer composition

30 June 2016 31 March 2016 31 December 2015
(in billions) Liquidity
buffer
LCR
eligible
Liquidity
buffer
LCR
eligible
Liquidity
buffer
LCR
eligible
Cash & central bank deposits1 11.5 11.5 22.1 22.1 24.4 24.4
Government bonds 32.2 33.1 29.5 30.2 26.0 26.9
Covered bonds 2.0 1.8 1.3 1.3 1.4 1.3
Retained RMBS 24.3 13.9 24.0
Third party RMBS 2.2 1.9 1.6 1.4 0.7 0.6
Other 7.4 7.1 7.6 8.1 6.3 3.3
Total liquidity buffer 79.6 55.3 76.0 63.1 82.8 56.5
- of which in EUR 91.9% 95.3% 94.1%
- of which in other currencies 8.1% 4.7% 5.9%

1 The mandatory cash reserve with the central bank has been deducted from the cash and central bank deposits in the liquidity buffer.

The liquidity buffer largely consists of cash and deposits at central banks, government bonds and retained RMBS. Most of the securities in the liquidity buffer, with the exception of retained RMBS, are eligible for the LCR. The haircuts used to determine the liquidity value in the internal assessment of the liquidity buffer deviate from Basel III regulations. This explains the differences between the liquidity values. For government bonds, the internal haircut is higher than the haircut based on Basel III regulations. As a result, the liquidity buffer value for government bonds is lower than the LCR eligible amount.

The liquidity buffer decreased by EUR 3.2 billion during the first six months of 2016, arriving at EUR 79.6 billion at 30 June 2016. The cash position decreased mainly due to a conversion of cash into financial investments and as a result of repayment of Targeted Long-Term Refinancing Operations (TLTRO I). Government bonds increased partly due to the inclusion of off-balance sheet positions consisting of LCR eligible government bonds in the first quarter of 2016. The decrease of the liquidity buffer at 31 March 2016 was due to a temporary decrease in retained RMBS. Part of the retained RMBS were called and re-issued in March 2016. These new notes could only be included in the liquidity buffer when DNB earmarked them as eligible for inclusion in the buffer. The timing effect caused a temporary decline in the liquidity value of the retained RMBS portfolio in the first quarter of 2016.

ABN AMRO's strategy for wholesale funding is derived from the bank's moderate risk profile. This strategy aims to optimise and diversify the bank's funding sources in order to maintain market access and reach the targeted funding position. We aim to have a balance sheet with a diverse, stable and cost-efficient funding base.

Client deposits are a source of funding, complemented by a well-diversified portfolio of wholesale funding. Excluding the impact of notional cash pooling, client deposits amounted to EUR 235.3 billion at 30 June 2016, up by EUR 5.0 billion from EUR 230.3 billion at 31 December 2015 (more information is provided in note 1 Accounting policies). Total wholesale funding (as defined by issued debt plus subordinated liabilities) amounted to EUR 87.7 billion at 30 June 2016 compared with EUR 85.9 billion at 31 December 2015.

Long-term funding raised

Long-term funding raised in the first six months of 2016 amounted to EUR 8.8 billion, of which 24% was raised in non-euro currencies. This includes EUR 3.7 billion of covered bonds and EUR 2.4 billion of Tier 2 capital instruments. The relatively high amount of covered bond issuance is in line with the growing demand for mortgages with long-term fixed interest rate periods. Long-term covered bonds mitigate liquidity repricing risk due to mortgages with long-term fixed interest rate periods. ABN AMRO issued a EUR 0.5 billion Green Bond in the second quarter of 2016. These instruments are included in the funding overview below. More information on capital instruments is provided in the Capital management section of this report.

Long-term funding raised in 2015 and 2016 (notional amounts, in billions)

Overview of funding types

A key goal of the funding strategy is to diversify funding sources. The available funding programmes allow us to issue various instruments in different currencies and markets, enabling us to diversify our investor base.

A description of capital and funding instruments issued by ABN AMRO is provided on our website, abnamro.com. We continuously assess our wholesale funding base in order to determine the optimal use of funding sources.

The main types of wholesale funding can be specified as follows:

(in millions) 30 June 2016 31 March 2016 31 December 2015
Euro Commercial Paper 655 1,377 1,326
London Certificates of Deposit 3,060 4,997 3,744
French Certificats de Dépôt 19 426 164
US Commercial Paper 4,493 4,356 4,585
Total Commercial Paper/Certificates of Deposit 8,226 11,155 9,820
Senior unsecured (medium-term notes) 35,058 37,300 37,404
Covered bonds 30,219 27,926 25,956
Securitisations 2,950 2,950 2,968
Saving certificates 51 51 59
Total issued debt 76,505 79,383 76,207
Subordinated liabilities 11,214 10,106 9,708
Total wholesale funding 87,719 89,489 85,915
Other long-term funding1 1,834 5,843 6,813
Total funding instruments2 89,553 95,332 92,728
- of which CP/CD matures within one year 8,226 11,155 9,820
- of which funding instruments (excl. CP/CD) matures within one year 10,967 11,936 12,044
- of which matures after one year 70,359 72,241 70,865

1 Includes long-term repos (recorded in Securities financing), TLTRO funding (recorded in Due to banks, however redeemed in second quarter 2016) and funding with the Dutch State as counterparty (recorded in Due to customers).

2 Includes FX effects, fair value adjustments and interest movements.

Total wholesale funding (issued debt and subordinated liabilities) increased by EUR 1.8 billion, resulting in

EUR 87.7 billion on 30 June 2016 from EUR 85.9 billion on 31 December 2015. This was mainly due to an increase in subordinated liabilities.

Maturity calendar

(notional amounts, in billions)

Maturity calendar at 30 June 2016

Remaining 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 ≥ 2026 Senior unsecured Covered bonds Securitisations Subordinated liabilities Other long-term funding1 3 6 9 12 15 4.3 13.9 6.9 8.1 9.0 5.5 7.5 4.2 2.1 3.5 10.6

1 Other long-term funding includes long-term repos and funding with the Dutch State as counterparty.

30 June 2016
(notional amounts, in billions) 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 ≥ 2026 Total
Senior unsecured 3.3 7.5 4.2 5.7 4.8 1.2 3.2 1.2 0.3 1.7 0.7 33.8
Covered bonds 0.5 2.2 1.9 1.8 2.5 2.5 2.7 1.9 1.8 0.5 8.3 26.6
Securitisations 0.6 1.1 0.8 0.5 3.0
Subordinated liabilities 2.1 1.6 1.5 1.5 1.1 1.4 1.2 10.4
Other long-term funding1 1.0 0.1 0.3 0.5 1.8
Total 4.3 13.9 6.9 8.1 9.0 5.5 7.5 4.2 2.1 3.5 10.6 75.6

1 Other long-term funding includes long-term repos and funding with the Dutch State as counterparty.

The average remaining maturity of the total outstanding long-term wholesale funding was 4.8 years on 30 June 2016, an increase compared with 31 December 2015 (4.6 years). This was caused mainly by the issuance of Tier 2 capital instruments and long-term covered bonds in the first half of 2016.

The maturity calendar assumes redemption on the earliest possible call date or the legal maturity date. Early redemption of subordinated instruments is subject to the approval of the regulators. However, this does not mean that the instruments will be called at the earliest possible call date.

In 2014, ABN AMRO participated in the first series of Targeted Long-Term Refinancing Operations (TLTRO I), which is the ECB's programme to support lending to the real economy. In April 2016, the ECB announced a voluntary repayment option of TLTRO I in June 2016 and a new series of Targeted Long-Term Refinancing Operations (TLTRO II). ABN AMRO participated in TLTRO I for a total amount of EUR 4.0 billion and fully repaid this amount in June 2016. The original due date was 2018.

ABN AMRO's solid capital position ensures that the bank is compliant with the fully-loaded capital requirements of the Capital Requirements Directive IV (CRD IV). The overall capital base increased substantially during the second quarter due to accumulated profit and Tier 2 issuances. The bank strives to optimise its capital

structure in anticipation of pending regulatory requirements. The capital structure consists mainly of common equity and highly loss-absorbing capital to cover unexpected losses. The subordination of specific capital instruments provides further protection to senior creditors.

Regulatory capital structure

(in millions) 30 June 2016 31 March 2016 31 December 2015
Total equity (EU IFRS) 17,960 17,963 17,584
Cash flow hedge reserve 1,148 1,091 1,056
Dividend reserve -376 -626 -414
Capital securities -993 -993 -993
Other regulatory adjustments -525 -486 -466
Common Equity Tier 1 17,213 16,949 16,768
Innovative hybrid capital instruments 700
Capital securities 993 993 993
Other regulatory adjustments -150 -148 -234
Tier 1 capital 18,056 17,794 18,226
Subordinated liabilities Tier 2 7,137 5,612 4,938
Excess Tier 1 capital recognised as Tier 2 capital 300
Other regulatory adjustments -39 -17 -33
Total regulatory capital 25,155 23,390 23,431
Total risk-weighted assets (risk exposure amount) 106,137 107,025 108,001
Common Equity Tier 1 ratio 16.2% 15.8% 15.5%
Tier 1 ratio 17.0% 16.6% 16.9%
Total capital ratio 23.7% 21.9% 21.7%
Common Equity Tier 1 capital (fully-loaded) 17,196 16,933 16,695
Common Equity Tier 1 ratio (fully-loaded) 16.2% 15.8% 15.5%
Tier 1 capital (fully-loaded) 18,189 17,926 17,688
Tier 1 ratio (fully-loaded) 17.1% 16.8% 16.4%
Total capital (fully-loaded) 23,477 21,732 20,624
Total capital ratio (fully-loaded) 22.1% 20.3% 19.1%

Introduction

Developments impacting capital ratios in Q2 2016 (in %)

At 30 June 2016, the phase-in Common Equity Tier 1, Tier 1 and Total Capital ratios were 16.2%, 17.0% and 23.7% respectively. All capital ratios were well above regulatory minimum requirements and in line with the bank's risk appetite and strategic ambitions. ABN AMRO's CET1 ratio strengthened during the second quarter, as a result of profit accumulation and a reduction of RWA. The fullyloaded Common Equity Tier 1, fully-loaded Tier 1 and fully-loaded Total Capital ratios increased to 16.2%, 17.1% and 22.1% respectively during the second quarter of 2016.

The group level RWA (REA) decreased by EUR 0.9 billion compared with 31 March 2016, to EUR 106.1 billion at 30 June 2016. More information on RWA (REA) is provided in the Risk section of this report.

Compared to 31 December 2015, all risk-weighted capital ratios have materially increased. In the first quarter of 2016, ABN AMRO redeemed two grandfathered instruments which had a remaining eligibility for regulatory capital of EUR 1.2 billion at 31 December 2015. Specifically, the bank redeemed a GBP 150 million Tier 2 instrument and a EUR 1.0 billion Tier 1 instrument (of which EUR 700 million was eligible for Tier 1 and EUR 300 million was eligible for Tier 2 capital at 31 December 2015). Profit accumulation, an RWA decrease, and Tier 2 issuances have more than compensated for these redemptions, leading to a 0.7% increase in the fully-loaded Common Equity Tier 1 and Tier 1 ratios, and a 3.0% increase in the fully-loaded Total Capital ratio in the first half of 2016.

In 2016, ABN AMRO will be required to meet a minimum CET1 ratio of 10.25% on a consolidated basis, which is composed of a 9.5% SREP requirement and a 0.75% phase-in of the systemic risk buffer (SRB). The SRB is expected to grow by 0.75 percentage points per annum up to 3.0% in 2019. The 9.5% CET1 requirement for 2016 includes the capital conservation buffer. ABN AMRO is comfortably above the 10.25% minimum, with phase-in CET1 at 16.2% at 30 June 2016.

To strengthen the bank's capital base, ABN AMRO successfully executed two Tier 2 issuances in March: a USD 0.3 billion 15-year bullet in Taiwan and an SGD 0.45 billion callable instrument. Although these instruments were issued in March, the settlement period extended into April, hence these instruments are included in the capital base per Q2 2016. Additionally, ABN AMRO issued a USD 1.0 billion 10-year bullet in April. This Tier 2 issuance further strengthens the subordinated capital buffers.

Dividend

Over the full year 2016, ABN AMRO intends to pay a dividend of 45% of the reported net profit attributable to shareholders, of which EUR 376 million will be paid out shortly as interim dividend.

Leverage ratio

30 June 2016 31 March 2016 31 December 2015
(in millions) Phase-in Fully-loaded Fully-loaded Fully-loaded
Tier 1 capital 18,056 18,189 17,926 17,688
Exposure measure (under CDR)
On-balance sheet exposures 418,940 418,940 432,945 405,840
Off-balance sheet exposures 28,818 28,818 28,790 29,183
On-balance sheet netting 13,350 13,350 11,449 11,098
Derivative exposures 40,789 40,789 28,686 31,541
Securities financing exposures 2,553 2,553 2,426 1,317
Other regulatory measures -18,136 -18,019 -18,045 -14,322
Exposure measure 486,314 486,431 486,251 464,657
Leverage ratio (CDR) 3.7% 3.7% 3.7% 3.8%

The CRR introduced a non-risk based leverage ratio to be monitored until 2017 and to be further refined and calibrated before becoming a binding measure as from 2018. The Commission Delegated Regulation (CDR), applicable since 1 January 2015, amended the definition of the leverage ratio to enhance comparability of leverage ratio disclosures. The Group aims for at least a 4% leverage ratio by year-end 2018, to be achieved by issuance of AT1 instruments, management of the exposure measure and profit retention.

At 30 June 2016, the Group had a CDR fully-loaded leverage ratio of 3.7%. The leverage ratio remained stable compared with the first quarter of 2016, as movements in the exposure measure have largely offset each other. On-balance exposures decreased with EUR 14.0 billion, primarily driven by adjusted netting procedures for a number of notional cash pooling contracts in order to meet the revised offsetting requirements as well as a replacement of some of the notional cash pooling contracts with alternative arrangements. More information on the amended offsetting policy is provided in note 1 Accounting policies in the Condensed Consolidated Interim Financial Statements. Derivatives exposure increased by EUR 12.1 billion in the second quarter primarily due to a seasonal pattern in the clearing guarantees position.

The fully-loaded leverage ratio decreased from 3.8% at 31 December 2015 to 3.7% at 30 June 2016. The decrease can be attributed to seasonal volatility of the balance sheet, which was partly offset by profit accumulation in the first half of the year.

On 6 April 2016, the Basel Committee issued a consultative document on the revision to the Basel III leverage ratio framework. Among the areas subject to proposed revision in this consultative document are the change in the calculation of the derivative exposures and the credit conversion factors for off-balance sheet items. The revised calculation method of derivative exposures could potentially result in a decrease of the exposure measure for clearing guarantees. This decrease would amount to approximately EUR 52 billion, or a 45bps increase in the fully-loaded leverage ratio at 30 June 2016. An adjustment of credit conversion factors for off-balance sheet exposures, for example unconditionally cancellable commitments, will partly offset this potential increase.

MREL

(in millions) 30 June 2016 31 March 2016 31 December 2015
Regulatory capital
Other MREL eligible capital1
25,155
3,124
23,390
3,151
23,431
3,162
Total assets2 418,940 415,128 390,317
MREL3 6.8% 6.4% 6.8%

1 Other MREL eligible capital includes subordinated liabilities that are not included in regulatory capital.

2 For management view purposes the historical periods before 30 June 2016 have not been adjusted for the accounting policy change with regard to Notional cash pooling (for further details please refer to note 1 in the Interim Financial Statements).

3 MREL is calculated as total regulatory capital plus other MREL eligible subordinated liabilites divided by total IFRS assets.

The Bank Recovery and Resolution Directive (BRRD) provides authorities with more comprehensive and effective measures to deal with failing banks. Implementation of the BRRD in the European Union began in 2015 and the bail-in framework has been applicable since January 2016. Implementation of the bail-in framework has led to the introduction of additional loss-absorbing measures, such as the Minimum Requirement for own funds and Eligible Liabilities (MREL).

The Group is monitoring pending regulatory requirements in relation to MREL and aims for at least 8% MREL by year-end 2018 (through subordinated debt and profit retention). Final MREL terms will determine the precise measures to be undertaken to comply with a future MREL requirement. At 30 June 2016, the Group had a 6.8% MREL (solely based on Own funds and Other subordinated liabilities). MREL increased by 0.4% compared with the previous quarter, driven by three T2 issuances: a USD 0.3 billion 15-year bullet in Taiwan, a SGD 0.45 billion callable instrument in March and a USD 1.0 billion 10-year bullet in April. The instruments that were issued in March are included in regulatory capital per Q2, as the settlement period extended into April.

ABN AMRO expects to continue to issue new capital instruments to further enhance its buffer of loss-absorbing instruments above 8% in 2018 in view of scheduled amortisations, MREL and any other regulatory changes.

Regulatory capital developments

CRD IV and CRR set the framework for implementation of Basel III in the European Union. CRD IV and CRR have been phased in since 1 January 2014 and will be fully effective by January 2019.

Also commonly referred to as Basel IV, the Basel Committee on Banking Supervision has presented two consultative papers on a revision of the Standardised Approach and the design of a capital floor framework based on this revised Standardised Approach. This framework will replace the current transitional floor based on the Basel I standard. The aim of the revised capital floor framework is to enhance the reliability and comparability of risk-weighted capital ratios. Revision of the Standardised Approach for Residential Real Estate and SMEs in combination with revision of the capital floors implies a potential significant risk-weighted assets inflation risk for ABN AMRO.

Regulatory developments, such as the Basel proposal (especially with respect to risk-weighting of mortgages and corporate loans) and increasing capital requirements set by the regulators, could have a significant impact on the bank's capital position going forward. Hence, ABN AMRO will continue to focus on capital efficiency and further strengthen its capital position.

Although Total Loss-Absorbing Capacity (TLAC) is currently not applicable to the bank, ABN AMRO continues to monitor TLAC requirements following publication of the final terms in November 2015. The final terms for TLAC are considered to be in line with the current ambition to steer MREL to 8%, while further convergence between TLAC and MREL requirements is anticipated.

Responsibility statement

Pursuant to section 5:25d, paragraph 2(c), of the Dutch Financial Supervision Act (Wet op het financieel toezicht (Wft)), the members of the Managing Board state that to the best of their knowledge:

  • Å The Condensed Consolidated Interim Financial Statements, for the six-month period ending on 30 June 2016, give a true and fair view of the assets, liabilities, financial position and profit or loss of ABN AMRO Group N.V. and the companies included in the consolidation; and
  • Å The Interim Report, for the six-month period ending on 30 June 2016, gives a true and fair view of the information required pursuant to section 5:25d, paragraphs 8 and 9, of the Dutch Financial Supervision Act of ABN AMRO Group N.V. and the companies included in the consolidation.

Amsterdam, 16 August 2016

The Managing Board

Gerrit Zalm, Chairman Johan van Hall, Vice-Chairman Kees van Dijkhuizen, Member Caroline Princen, Member Wietze Reehoorn, Member Chris Vogelzang, Member Joop Wijn, Member

Condensed Consolidated Interim Financial Statements 2016

Condensed Consolidated
income statement
78
Condensed Consolidated statement
of comprehensive income
79
Condensed Consolidated statement
of financial position
80
Condensed Consolidated statement
of changes in equity
81
Condensed Consolidated statement
of cash flows
83

Notes to the Condensed Consolidated Interim Financial Statements 85

1 Accounting policies 85
2 Segment reporting 87
3 Overview of financial assets and liabilities
by measurement base 94
4 Operating income 95
5 Operating expenses 96
6 Income tax expense 97
7 Financial assets and liabilities held for trading 97
8 Derivatives 98
9 Financial investments 99
10 Securities financing 100
11 Fair value of financial instruments 101
12 Loans and receivables - banks 108
13 Loans and receivables - customers 109
14 Acquisitions and divestments 110
15 Due to banks 110
16 Due to customers 111
17 Issued debt and subordinated liabilities 112
18 Provisions 113
19 Commitments and contingent liabilities 114
20 Related parties 115
21 Post balance sheet events 118

Review report 119

Certain IFRS disclosures in the Risk, funding & capital information section are labelled as 'Reviewed' in the respective headings. These disclosures are an integral part of the Condensed Consolidated Interim Financial Statements and are covered by the Review opinion.

Condensed Consolidated income statement

(in millions)
Note
First half 2016 First half 2015
Income
Interest income 6,371 6,724
Interest expense 3,253 3,668
Net interest income 3,118 3,056
Fee and commission income 1,540 1,510
Fee and commission expense 674 585
Net fee and commission income 866 926
Net trading income -343 54
Share of result in equity accounted investments 26 12
Other operating income 145 246
Operating income
4
3,811 4,294
Expenses
Personnel expenses 1,234 1,233
General and administrative expenses 1,258 1,148
Depreciation and amortisation of tangible and intangible assets 86 84
Operating expenses
5
2,579 2,465
Impairment charges on loans and other receivables 56 287
Total expenses 2,635 2,752
Operating profit/(loss) before taxation 1,176 1,542
Income tax expense
6
310 398
Profit/(loss) for the period 866 1,144
Attributable to:
Owners of the company 865 1,142
- of which available for AT 1 capital securities 22
Non-controlling interests 1 1

Condensed Consolidated statement of comprehensive income

(in millions) First half 2016 First half 2015
Profit/(loss) for the period 866 1,144
Other comprehensive income:
Items that will not be reclassified to the income statement
Remeasurement gains / (losses) on defined benefit plans -11 -4
Items that will not be reclassified to the income statement before taxation -11 -4
Income tax relating to items that will not be reclassified to the income statement -3 -1
Items that will not be reclassified to the income statement after taxation -8 -3
Items that may be reclassified to the income statement
Currency translation reserve -25 118
Available-for-sale reserve 110 46
Cash flow hedge reserve -122 -14
Share of other comprehensive income of associates -7 18
Other changes -4
Other comprehensive income for the period before taxation -44 164
Income tax relating to components of other comprehensive income -4 7
Other comprehensive income for the period after taxation -40 157
Total comprehensive income/(expense) for the period after taxation 818 1,297
Total comprehensive income attributable to:
Owners of the company 817 1,296
- of which available for AT 1 capital securities 22
Non-controlling interests 1 1

Financial results

Financial results

Condensed Consolidated statement of financial position

(in millions) Note 30 June 2016 31 December 2015
Assets
Cash and balances at central banks 12,773 26,195
Financial assets held for trading 7 4,459 1,706
Derivatives 8 23,350 19,138
Financial investments 9 46,392 40,542
Securities financing 10 34,460 20,062
Loans and receivables - banks 12 17,152 15,680
Residential mortgages 13 149,866 150,009
Consumer loans 13 14,171 14,587
Corporate loans 13 98,738 103,889
Other loans and receivables - customers 13 8,680 6,357
Equity accounted investments 783 778
Property and equipment 1,362 1,366
Goodwill and other intangible assets 257 263
Tax assets 772 345
Other assets 5,724 4,925
Total assets 418,940 405,840
Liabilities
Financial liabilities held for trading 7 1,990 459
Derivatives 8 27,016 22,425
Securities financing 10 23,132 11,372
Due to banks 15 12,214 14,630
Demand deposits 16 128,071 134,632
Saving deposits 16 93,402 92,472
Time deposits 16 19,312 18,555
Other due to customers 16 157 160
Issued debt 17 76,505 76,207
Subordinated liabilities 17 11,214 9,708
Provisions 18 1,425 1,256
Tax liabilities 111 650
Other liabilities 6,433 5,729
Total liabilities 400,981 388,255
Equity
Share capital 940 940
Share premium 12,970 12,970
Other reserves (incl. retained earnings/profit for the period) 3,494 3,059
Other comprehensive income -442 -394
Equity attributable to owners of the parent company 16,962 16,575
Capital securities 993 993
Equity attributable to non-controlling interests 5 17
Total equity 17,960 17,584
Total liabilities and equity 418,940 405,840
Committed credit facilities 19 21,830 21,559
Guarantees and other commitments 19 13,883 13,868

Condensed Consolidated statement of changes in equity

Share Other
reserves
including
Other
compre
Net profit/
(loss)
attributable
(in millions) Share
capital
premium
reserve
retained
earnings
hensive
income
to share
holders
Total Capital
securities
Non-controlling
interests
Total
equity
Balance at 1 January 2015 940 12,970 635 -814 1,134 14,865 12 14,877
Total comprehensive income -4 157 1,142 1,296 1 1,297
Transfer 1,134 -1,134
Dividend -275 -275 -275
Balance at 30 June 2015 940 12,970 1,490 -657 1,142 15,885 14 15,899
Balance at 1 January 2016 940 12,970 1,140 -394 1,919 16,575 993 17 17,584
Total comprehensive income -48 865 817 1 818
Transfer 1,919 -1,919
Dividend -414 -414 -12 -426
Interest AT 1 capital securities -22 -22 -22
Other changes in equity 5 5 5
Balance at 30 June 2016 940 12,970 2,629 -442 865 16,962 993 5 17,960

Specification of other comprehensive income is as follows:

(in millions) Remeasurement
gains / (losses)
on post
retirement
benefit plans
Currency
translation
reserve
Available
for-sale
reserve
Cash flow
hedge
reserve
Share of OCI
of associates
and joint
ventures
Total
Balance at 1 January 2015 -38 36 329 -1,223 82 -814
Net gains/(losses) arising during the period -4 118 62 -47 18 146
Less: Net realised gains/(losses) included
in income statement
15 -33 -17
Net gains/(losses) in equity -4 118 46 -14 18 163
Related income tax -1 11 -3 6
Balance at 30 June 2015 -42 153 365 -1,233 100 -657
Balance at 1 January 2016 -41 137 473 -1,056 93 -394
Net gains/(losses) arising during the period -11 -25 229 -106 -7 80
Less: Net realised gains/(losses) included
in income statement
119 16 134
Net gains/(losses) in equity -11 -25 110 -122 -7 -55
Less: Related income tax -3 27 -30 -7
Balance at 30 June 2016 -49 112 556 -1,148 86 -442

81

Other

Total comprehensive income amounted to EUR 818 million and includes EUR 865 million realised profit for the first half year 2016, EUR 48 million unrealised losses and EUR 1 million on non-controlling interests.

Transfer includes the allocation of the profit/loss of the prior period to the other reserves.

A final dividend of EUR 413.6 million was paid out to ordinary shareholders bringing the total dividend over 2015 to EUR 763.6 million. From the final dividend of EUR 413.6 million EUR 95.1 million was paid in respect of depositary receipts for ordinary shares.

2015

Total comprehensive income amounted to EUR 1,297 million and includes EUR 1,142 million realised profit for first half year 2015, EUR 157 million unrealised profit and EUR 1 million on non-controlling interests.

Transfer includes the allocation of the profit/loss of the prior period to the other reserves.

A final dividend of EUR 275 million was paid out to ordinary shareholders bringing the total dividend regarding 2014 to EUR 400 million.

Condensed Consolidated statement of cash flows

The following table shows the determination of cash and cash equivalents.

(in millions) First half 2016 First half 2015
Profit/(loss) for the period 866 1,144
Adjustments on non-cash items included in profit:
(Un)realised gains/(losses) 120 -4
Share of profits in associates and joint ventures -28 -17
Depreciation, amortisation and accretion 186 157
Provisions and impairment losses 494 335
Income tax expense 310 398
Changes in operating assets and liabilities:
Assets held for trading -2,754 2,460
Derivatives - assets -4,208 3,928
Securities financing - assets -14,564 -15,848
Loans and receivables - banks -1,949 7,629
Residential mortgages 56 305
Consumer loans 334 421
Corporate loans 4,847 -9,357
Other loans and receivables - customers -2,357 -1,388
Other assets -421 -493
Liabilities held for trading 1,531 -335
Derivatives - liabilities 4,606 -6,226
Securities financing - liabilities 11,845 7,989
Due to banks -2,391 2,047
Demand deposits -6,047 12,756
Saving deposits 955 5,841
Time deposits 934 1,164
Other due to customers -3 71
Liabilities arising from insurance and investment contracts -214 -113
Net changes in all other operational assets and liabilities -754 -114
Dividend received from associates 63 44
Income tax paid -1,260 -164
Cash flow from operating activities -9,805 12,629

continued >

83

Other

(in millions) First half 2016 First half 2015
Investing activities:
Purchases of financial investments -12,907 -9,896
Proceeds from sales and redemptions of financial investments 8,576 10,268
Acquisition of subsidiaries (net of cash acquired), associates and joint ventures -17 -25
Divestments of subsidiaries (net of cash sold), associates and joint ventures 31 33
Purchases of property and equipment -168 -112
Proceeds from sales of property and equipment 40 107
Purchases of intangible assets -13 -20
Cash flow from investing activities -4,459 354
Financing activities:
Proceeds from the issuance of debt 14,451 20,856
Repayment of issued debt -14,863 -19,153
Proceeds from subordinated liabilities issued 2,618 1,492
Repayment of subordinated liabilities issued -1,342 -3
Dividends paid to the owners of the parent company -414 -275
Dividends paid to non-controlling interests -12
Cash flow from financing activities 439 2,917
Net increase/(decrease) of cash and cash equivalents -13,825 15,900
Cash and cash equivalents as at 1 January 30,551 4,212
Effect of exchange rate differences on cash and cash equivalents -35 111
Cash and cash equivalents as at 30 June 16,692 20,223
Supplementary disclosure of operating cash flow information
Interest paid 4,060 3,756
Interest received 6,589 7,411
Dividend received excluding associates 5 47
(in millions) 30 June 2016 30 June 2015
Cash and balances at central banks 12,773 15,132
Loans and receivables banks (less than 3 months)1 3,918 5,091
Total cash and cash equivalents 16,692 20,223

1 Loans and receivables banks with an original maturity less than 3 months is included in Loans and receivables - banks. See note 12.

Introduction

Financial results

Notes to the Condensed Consolidated Interim Financial Statements

1 Accounting policies

The notes to the Condensed Consolidated Interim Financial Statements, including the reviewed sections in the Risk, funding & capital information section, are an integral part of these Condensed Consolidated Interim Financial Statements.

Corporate information

ABN AMRO Group N.V. (referred to as 'ABN AMRO Group') is the parent company of ABN AMRO Bank N.V. and a related consolidated group of companies (referred to as 'the Group' or 'ABN AMRO'). ABN AMRO Group is a public limited liability company, incorporated under Dutch law on 18 December 2009, and registered at Gustav Mahlerlaan 10, 1082 PP Amsterdam, the Netherlands.

As at 30 June 2016, all shares in the capital of ABN AMRO Group are held by two foundations: NLFI and STAK AAG. On that date, NLFI held 77% and STAK AAG held 23% of the shares in the issued capital of ABN AMRO Group. Both foundations have issued depositary receipts for shares in ABN AMRO Group. Only STAK AAG's depositary receipts are issued with the cooperation of ABN AMRO group and traded on Euronext Amsterdam.

ABN AMRO provides a broad range of financial services to retail, private and corporate banking clients. These activities are conducted primarily in the Netherlands and selectively abroad.

The Condensed Consolidated Interim Financial Statements of ABN AMRO Group for the six months ending on 30 June 2016 incorporate financial information of ABN AMRO Group N.V., its controlled entities, interests in associates and joint ventures. The Condensed Consolidated Interim Financial Statements were prepared by the Managing Board and authorised for issue by the Supervisory Board and Managing Board on 16 August 2016.

Basis of presentation

The Condensed Consolidated Interim Financial Statements have been prepared in accordance with IAS 34 Interim Financial Reporting (endorsed by the European Union (EU)).

The Condensed Consolidated Interim Financial Statements do not include all the information and disclosures required in the Annual Financial Statements and should be read in conjunction with ABN AMRO Group's 2015 Consolidated Annual Financial Statements, which were prepared in accordance with the International Financial Reporting Standards (IFRS) as endorsed by the EU. The accounting policies used in these Condensed Consolidated Interim Financial Statements are consistent with those set out in the notes to the 2015 Consolidated Annual Financial Statements of ABN AMRO Group, except for the changes in accounting policies described in this chapter.

The Condensed Consolidated Interim Financial Statements are presented in euros, which is ABN AMRO Group's presentation currency, rounded to the nearest million (unless otherwise noted). Certain figures in these Condensed Consolidated Interim Financial Statements may not tally exactly due to rounding.

Changes in accounting policies

In the first half of 2016 ABN AMRO adopted the following amendments and interpretations: IAS 27 Separate Financial Statements: Equity Method in Separate Financial Statements

  • Å IAS 1 Presentation of Financial Statements: Disclosure Initiative
  • Å Annual Improvements to IFRSs 2012–2014 Cycle
  • Å IAS 16 Property, Plant and Equipment and IAS 38 Intangible Assets: Clarification of Acceptable Methods of Depreciation and Amortisation
  • Å IFRS 11 Joint Arrangements: Accounting for Acquisitions of Interests in Joint Operations

None of the above amendments has a significant impact on the Condensed Consolidated Interim Financial Statements.

Offsetting treatment of notional cash pool agreements

In the second quarter ABN AMRO implemented an adjustment to its offsetting policy. ABN AMRO offsets balances if there is legal enforceable right to set off the recognised amounts and there is an intention to settle on a net basis, or realise the asset and settle the liability simultaneously. As a result of an IFRIC rejection notice issued on 6 April 2016, ABN AMRO changed its accounting policies for offsetting of cash pool arrangements to be able to continue to apply netting in compliance with IFRS. Also, changes in procedures and contractual arrangements were made. As a result, notional cash pool balances that cannot be supported with a settlement of those balances closely after reporting date are presented gross.

For the second quarter this resulted in an increase of the Loans and receivables - customers balance and the Due to customers balance of EUR 5.6 billion. The impact on the comparative 31 December 2015 Loans and receivables - customers balance and Due to customers balance is EUR 15.5 billion. The majority of this decrease of EUR 9.9 billion in Loans and receivables - customers and Due to customers in the first half of 2016 can be explained by adjusted netting procedures for a number of notional cash pooling contracts in order to meet the revised offsetting requirements as well as a replacement of some of the notional cash pooling contracts with alternative arrangements.

New accounting standards and amendments

The following standards and amendments have been issued by the IASB, but are not yet effective for those Condensed Consolidated Interim Financial Statements. These standards are subject to endorsement by the European Union and are therefore not open for early adoption.

IFRS 2 Share-based Payment

In June 2016 the IASB issued amendments to IFRS 2 Share-based Payments: Classification and Measurement of Share-based Payment Transactions which will become effective on 1 January 2018. The issuance consists of three amendments that clarify how to account for certain types of share-based payment transactions. ABN AMRO will start its impact assessment during the second half of 2016.

IFRS 9 Financial Instruments

In July 2014 the IASB published the final version of IFRS 9 Financial Instruments. IFRS 9 replaces IAS 39 Financial Instruments: Recognition and Measurement and the mandatory effective date is 1 January 2018. ABN AMRO is currently assessing the impact on its financial statements. The impact on the financial statements is expected to be largest for the changes to the impairment model. IFRS 9 replaces the 'incurred loss' model with the 'expected credit loss model' which is designed to be more forward-looking. The result of this forward-looking approach will be higher loan loss impairments and corresponding lower equity.

In the first half of 2016, ABN AMRO made progress in developing IFRS 9 models. It will take at least the rest of 2016 to finalise these models. ABN AMRO has also made progress in analysing credit deterioration criteria and incorporation of forward-looking information. Although the IFRS 9 project is on schedule and milestones are being met, key implementation aspects of IFRS 9 still need further analysis. ABN AMRO is therefore keen for the EU to approve the IFRS 9 standard and for the regulators to provide finalised guidance. ABN AMRO expects to provide external disclosures in line with EDTF guidance.

2 Segment reporting

Retail Banking

Retail Banking serves Mass Retail, Preferred Banking and YourBusiness Banking clients (SME clients with turnover up to EUR 1 million) and offers a wide variety of banking and insurance products and services through the bank's branch network, online, via contact centres and through subsidiaries. In addition, MoneYou is part of Retail Banking.

Private Banking

Private Banking provides total solutions to its clients' global wealth management needs and offers a rich array of products and services designed to address their individual requirements. Private Banking operates under the brand name ABN AMRO MeesPierson in the Netherlands and internationally under ABN AMRO Private Banking, as well as local brands such as Banque Neuflize OBC in France and Bethmann Bank in Germany.

Corporate Banking

Corporate Banking consists of the sub-segments Commercial Clients, International Clients and Capital Markets Solutions.

Å Commercial Clients serves business clients with revenues from EUR 1 million up to EUR 250 million, and clients active in Commercial Real Estate (excluding publicly listed companies, which are served by the International Clients sub-segment). ABN AMRO's Lease and Commercial Finance activities are also part of this sub-segment;

Introduction

Condensed Consolidated Interim Financial Statements 2016

  • Å International Clients serves business clients with revenues exceeding EUR 250 million, as well as Energy, Commodities & Transportation (ECT) Clients, Diamond & Jewellery Clients, Financial Institutions and Listed Commercial Real Estate clients;
  • Å Capital Markets Solutions serves clients by providing products and services related to financial markets. This sub-segment includes Clearing.

Group Functions

Group Functions supports the business segments and consists of Technology, Operations & Property Services (TOPS), Finance, Risk Management & Strategy, People, Regulations & Identity (PR&I), Group Audit and the Corporate Office. The majority of the Group Functions costs are allocated to the businesses. Group Functions' results include those of ALM/Treasury as well as the Securities financing activities.

Segment income statement of the first six months of 2016

First half 2016
(in millions) Retail Banking Private Banking Corporate
Banking
Group Functions Total
Net interest income 1,685 318 1,094 22 3,118
Net fee and commission income 225 287 381 -27 866
Net trading income 2 21 -330 -37 -343
Share of result in equity
accounted investments 20 8 -5 3 26
Other operating income 97 27 24 -3 145
Operating income 2,029 660 1,163 -41 3,811
Personnel expenses 242 249 325 419 1,234
General and administrative expenses 229 130 167 733 1,258
Depreciation and amortisation
of tangible and intangible assets 3 11 8 63 86
Intersegment revenues/expenses 613 137 443 -1,193
Operating expenses 1,088 527 942 22 2,579
Impairment charges on loans
and other receivables
48 12 2 -6 56
Total expenses 1,135 539 944 16 2,635
Operating profit/(loss)
before taxation
894 120 219 -58 1,176
Income tax expense 220 24 54 12 310
Profit/(loss) for the period 674 96 165 -70 866
- of which Special items and
divestments 271 271
Underlying profit/(loss)
for the period
674 96 436 -70 1,136
Attributable to:
Owners of the company 674 96 165 -70 865
Non-controlling interests 1 1

Segment income statement of the first six months of 2015

First half 2015
(in millions) Retail Banking Private Banking Corporate Banking Group Functions Total
Net interest income 1,645 293 1,081 37 3,056
Net fee and commission income 262 322 378 -37 926
Net trading income 5 35 100 -85 54
Share of result in equity accounted
investments 15 8 -13 2 12
Other operating income -2 20 77 152 246
Operating income 1,924 678 1,623 69 4,294
Personnel expenses 246 249 344 394 1,233
General and administrative expenses 166 126 135 721 1,148
Depreciation and amortisation of
tangible and intangible assets
4 12 9 60 84
Intersegment revenues/expenses 565 114 419 -1,098
Operating expenses 980 501 907 77 2,465
Impairment charges on loans
and other receivables 38 -15 268 -4 287
Total expenses 1,018 486 1,176 72 2,752
Operating profit/(loss)
before taxation 906 191 448 -3 1,542
Income tax expense 226 32 94 46 398
Underlying profit/(loss)
for the period
680 159 354 -49
Special items and divestments
Profit/(loss) for the period 680 159 354 -49 1,144
Attributable to:
Owners of the company 680 159 353 -50 1,142
Non-controlling interests 1 1

Retail Banking

Net interest income was EUR 1,685 million and increased EUR 40 million compared with the first half of 2015. This improvement can be largely attributed to a non-recurring provision of around EUR 30 million for inconsistencies in interest calculations between the bank and its business partners with respect to one of the mortgage products which was booked in the first half of 2015 and partly released in H1 2016.

Margins on residential mortgages continued to improve in the first half of 2016, due to repricing of the residential mortgage backbook, and were partly offset by lower average residential mortgage loan volumes. Interest income on consumer loans decreased due to both lower average volumes and margins. Net interest income on deposits showed an increase compared with the first half of 2015 as margins and average savings volumes grew.

Net fee and commission income decreased by EUR 37 million compared with the same period of 2015, partly due to the uncertainty and volatility in the financial markets in the first six months of 2016.

Other operating income amounted to EUR 120 million and included the profit (EUR 101 million) related to the sale of Visa Europe to Visa Inc.

Personnel expenses were EUR 242 million and declined by EUR 4 million compared with the first half of 2015. The decline was due mainly to a lower average number of staff employed in Retail Banking following a further reduction in the number of branches.

Other expenses went up EUR 112 million in the first half of 2016. The regulatory levies in H1 2016 were EUR 54 million. Excluding the regulatory levies, other expenses increased by EUR 58 million. This was mainly attributable to higher (allocated) project costs, including the Retail Digitalisation programme.

Operating result was virtually flat at EUR 942 million in the first half of 2016. The cost/income ratio increased by 2.7 percentage points to 53.6%. If the regulatory levies were to be divided equally over the four quarters, the cost/income ratio would be 54.2% in H1 2016 (53.8% in H1 2015).

Impairment charges on loans and other receivables were EUR 48 million in the first half of 2016, versus EUR 38 million in the first half of 2015. Both periods included IBNI releases although these were much lower in H1 2016 (EUR 27 million) compared with H1 2015 (EUR 69 million).

The recovery of the Dutch economy and confidence in the housing market further improved in the first half of 2016 and were reflected in lower impairment charges for mortgages (excluding IBNI releases). Consumer loans also benefited from further improved economic conditions, leading to lower loan impairments with slightly higher IBNI releases.

Private Banking

Net interest income went up to EUR 318 million in H1 2016, an improvement of EUR 25 million compared with H1 2015. Margins on deposits in particular improved, while average asset volumes decreased.

Net fee and commission income decreased significantly to EUR 287 million in the first half of 2016, a decline of EUR 35 million compared with the same period of the previous year. Uncertainty and volatility in the financial markets in H1 2016 had a negative impact on the stock markets, leading to a decline in average client assets and lower transaction volumes.

Other operating income in H1 2016 was EUR 8 million lower, due mainly to lower trading income. The release of the provision related to the sale of the Swiss private banking activities in 2011 was partly offset by the sale of premises in the first half of 2015.

Personnel expenses remained unchanged at EUR 249 million in H1 2016 compared with H1 2015.

Other expenses increased by EUR 25 million compared with H1 2015, which was partly related to regulatory levies (EUR 8 million) and higher (allocated) project costs.

Condensed Consolidated Interim Financial Statements 2016

Operating result decreased by EUR 44 million to EUR 132 million in H1 2016 compared with the first half of 2015. The cost/income ratio for Private Banking came to 79.9% in H1 2016, an increase of 5.9 percentage points compared with H1 2015. If the regulatory levies were to be divided equally over the four quarters, the cost/income ratio would be 80.0% compared with 75.2% in H1 2015.

Impairment charges on loans and other receivables increased to an addition of EUR 12 million compared with a release of EUR 15 million (mainly IBNI) in the first half of 2015.

Corporate Banking

Net interest income increased modestly by EUR 13 million to EUR 1,094 million in H1 2016 compared with H1 2015. Both Commercial Clients and Capital Markets Solutions showed growth, while International Clients decreased.

Net interest income at Commercial Clients increased by EUR 2 million to EUR 662 million in the first half of 2016. Margins on loans and deposits and average deposit volumes increased, while average loan volumes decreased compared with the same period in 2015.

Net interest income at International Clients declined by EUR 8 million compared with H1 2015, coming to EUR 353 million.

Net interest income in Capital Markets Solutions increased by EUR 18 million to EUR 78 million in H1 2016, due mainly to improved net interest income at Sales & Trading.

Net fee and commission income amounted to EUR 381 million and remained nearly flat compared with the first half of 2015.

Other operating income declined by EUR 475 million to EUR 311 million negative in the first half of 2016. The decrease was mainly driven by an additional provision for the SME derivatives reassessment of EUR 361 million compared with the initial provision for SME derivative-related issues of around EUR 40 million in the first half of 2015. Moreover, negative CVA/DVA/FVA results (EUR 47 million negative H1 2016 versus EUR 41 million positive in H1 2015), limited revaluation results of Equity Participations at International Clients (EUR 2 million in H1 2016 versus EUR 47 million in H1 2015) and lower results from Sales & Trading activities. All of this was partly offset by positive revaluations of equity stakes at Commercial Clients in H1 2016.

Personnel expenses decreased to EUR 325 million in H1 2016, down by EUR 19 million compared with the same period of 2015. This was due mainly to a restructuring provision at Commercial Clients in Q1 2015. The number of FTEs remained fairly stable compared with H1 2015.

Other expenses increased by EUR 55 million compared with the first half of 2015 which was due mainly to the regulatory levies of EUR 43 million. The remainder of the increase was related to higher (allocated) project costs.

Operating result was EUR 221 million in the first half of 2016, down EUR 495 million compared with the same period in 2015. The cost/income ratio increased to 81.0% in H1 2016, from 55.9% in H1 2015.

Condensed Consolidated Interim Financial Statements 2016

Impairment charges on loans and other receivables were only EUR 2 million compared with an addition of EUR 268 million in the first half of 2015.

Impairment charges at Commercial Clients decreased by EUR 350 million to a release of EUR 123 million in the first half of 2016. The decline is the result of higher impairment releases and an IBNI release of EUR 109 million in H1 2016 which is more than double the IBNI release in H1 2015. Moreover, Q1 2015 included a single large addition of approximately EUR 100 million.

Loan impairments in International Clients were EUR 126 million, which is significantly higher (up EUR 96 million) than H1 2015. Impairment charges for ECT in particular increased to EUR 141 million compared with EUR 36 million in the same period of 2015.

Loan impairments in Capital Markets Solutions amounted to almost zero.

Group Functions

Net interest income declined to EUR 22 million in the first half of 2016 compared with EUR 37 million in H1 2015. The decrease was partly due to higher liquidity costs.

Net fee and commission income improved by EUR 10 million as lower fees were paid to Capital Markets Solutions related to Securities financing results.

Other operating income was EUR 37 million negative in the first half of 2016 and was EUR 106 million lower than in H1 2015. This was mainly the result of significantly lower hedge accounting-related results and no CVA/DVA results in 2016 (versus EUR 33 million positive CVA/DVA results in H1 2015). Both years included provisions related to the part of the Securities financing activities discontinued in 2009, but the impact was in 2016 considerably lower than in 2015.

Personnel expenses increased by EUR 25 million to EUR 419 million in the first half of 2016. This was due mainly to several smaller releases from personnel provisions in H1 2015. The average number of FTEs increased slightly.

Other expenses decreased by EUR 80 million compared with the same period in 2015. Group Functions had higher project costs related to enhancing client centricity and continuous improvement of products, services and IT processes. This was, however, offset by the fact that more operating expenses were allocated to the commercial segments (recorded as negative expenses).

Selected assets and liabilities by segment

30 June 2016
(in millions) Retail Banking Private Banking Corporate Banking Group Functions Total
Assets
Financial assets held for trading 4,459 4,459
Derivatives 95 18,899 4,357 23,350
Securities financing 45 7,356 27,059 34,460
Residential mortgages 143,343 2,971 8 3,544 149,866
Consumer loans 7,869 5,602 700 14,171
Corporate loans 2,599 7,388 83,817 4,934 98,738
Other loans and receivables - customers 8,435 245 8,680
Other 2,140 8,327 16,855 57,893 85,215
Total assets 155,950 24,427 140,531 98,032 418,940
Liabilities
Financial liabilities held for trading 1,990 1,990
Derivatives 51 17,100 9,865 27,016
Securities financing 79 2,296 20,757 23,132
Demand deposits 25,249 41,582 60,845 395 128,071
Saving deposits 71,134 18,513 3,755 93,402
Time deposits 6,278 6,472 5,083 1,479 19,312
Other due to customers 157 157
Other 53,288 -42,269 49,305 47,577 107,901
Total liabilities 155,950 24,427 140,531 80,072 400,981
31 December 2015
(in millions) Retail Banking Private Banking Corporate Banking Group Functions Total
Assets
Financial assets held for trading 1,706 1,706
Derivatives 94 15,340 3,704 19,138
Securities financing 20 4,591 15,451 20,062
Residential mortgages 143,525 3,072 12 3,401 150,009
Consumer loans 8,105 5,858 624 14,587
Corporate loans 2,615 7,671 89,338 4,265 103,889
Other loans and receivables - customers -1 6,143 215 6,357
Other 1,553 7,457 15,125 65,958 90,092
Total assets 155,797 24,171 132,878 92,994 405,840
Liabilities
Financial liabilities held for trading 459 459
Derivatives 85 13,560 8,780 22,425
Securities financing 8 1,155 10,209 11,372
Demand deposits 23,579 41,435 69,307 311 134,632
Saving deposits 69,952 18,498 4,022 92,472
Time deposits 5,142 6,533 4,884 1,996 18,555
Other due to customers 160 160
Other 57,123 -42,387 39,331 54,112 108,180
Total liabilities 155,797 24,171 132,878 75,410 388,255

Introduction

30 June 2016

Total assets increased by EUR 13.1 billion to EUR 418.9 billion at 30 June 2016. Apart from the impact of the new offsetting policy, total assets increased by EUR 23.0 billion. The increase in Securities financing and Financial investments was partly offset by a decrease in Cash and balances at central banks.

Total liabilities increased by EUR 12.7 billion to EUR 401.0 billion at 30 June 2016. Apart from the impact of the new offsetting policy, Total liabilities increased by EUR 22.6 billion. This was due mainly to higher Securities financing, Due to customers and Derivatives.

Total equity rose by EUR 0.4 billion to EUR 18.0 billion, due mainly to the inclusion of the reported profit for the first half of 2016, partly offset by the final dividend payment for 2015.

3 Overview of financial assets and liabilities by measurement base

(in millions) Amortised cost Fair value through
profit or loss -
Trading
Fair value through
profit or loss -
Other
Available for sale
financial assets
Total
Financial assets
Cash and balances at central banks 12,773 12,773
Financial assets held for trading 4,459 4,459
Derivatives 19,219 4,132 23,350
Financial investments 914 45,478 46,392
Securities financing 34,460 34,460
Loans and receivables - Banks 17,152 17,152
Loans and receivables - Customers 271,456 271,456
Other assets 2,893 2,893
Total financial assets 335,841 23,678 7,939 45,478 412,936
Financial Liabilities
Financial liabilities held for trading 1,990 1,990
Derivatives 17,159 9,857 27,016
Securities financing 23,132 23,132
Due to banks 12,214 12,214
Due to customers 240,942 240,942
Issued debt 74,835 1,670 76,505
Subordinated liabilities 11,214 11,214
Other liabilities 2,896 2,896
Total financial liabilities 362,337 19,149 14,423 395,908
31 December 2015
(in millions) Amortised
cost
Fair value through profit
or loss - Trading
Fair value through profit
or loss - Other
Available for sale
financial assets
Total
Financial assets
Cash and balances at central banks 26,195 26,195
Financial assets held for trading 1,706 1,706
Derivatives 15,495 3,644 19,138
Financial investments 770 39,772 40,542
Securities financing 20,062 20,062
Loans and receivables - Banks 15,680 15,680
Loans and receivables - Customers 274,842 274,842
Other assets 2,543 2,543
Total financial assets 336,778 17,200 6,956 39,772 400,706
Financial Liabilities
Financial liabilities held for trading 459 459
Derivatives 13,725 8,700 22,425
Securities financing 11,372 11,372
Due to banks 14,630 14,630
Due to customers 245,819 245,819
Issued debt 74,492 1,715 76,207
Subordinated liabilities 9,708 9,708
Other liabilities 2,543 2,543
Total financial liabilities 356,021 14,184 12,958 383,163

4 Operating income

(in millions) First half 2016 First half 2015
Net interest income 3,118 3,056
Net fee and commission income 866 926
Net trading income -343 54
Share of result in equity accounted investments 26 12
Other income 145 246
Total operating income 3,811 4,294

Operating income in the first six months of 2016

Total operating income decreased by EUR 483 million to EUR 3,811 million compared with EUR 4,294 million during the first half of 2015.

Net interest income amounted to EUR 3,118 million in the first half of 2016 and was EUR 62 million higher compared with the same period in 2015. The increase was due mainly to several non-recurring interest provisions in 2015 at both Retail Banking and Group Functions. Higher net interest income from mortgages, corporate loans (mainly margin driven) and deposits (both volumes and margins) was partly offset by increased liquidity costs due to the higher liquidity buffer.

Net fee and commission income decreased by EUR 60 million to EUR 866 million in the first half of 2016 compared with EUR 926 million in the first half of 2015. This development was due to uncertainties in stock markets in Europe and Asia in Private Banking which caused a decline in securities, custodian fees, portfolio management and trust fees. Payment fees in Retail Banking

decreased partly due to lower rates charged to clients. The abovementioned lower fees were partly offset by an increase in fees in the Clearing business due to volatility in the financial markets.

Net trading income decreased by EUR 397 million to a loss of EUR 343 million during the first half of 2016 compared with EUR 54 million in the first half of 2015. This decrease was driven by a one-off provision in Corporate Banking for an identified group of SMEs with possible interest rate derivative-related issues of 361 million (2015: EUR 42 million) and the unfavourable effect of CVA, DVA and FVA results which amounted to EUR 47 million (gain in 2015: EUR 74 million). Both years included provisions related to the part of the Securities financing activities discontinued in 2009, but this impact was lower in 2016 than it was in 2015.

Other income decreased by EUR 101 million to EUR 145 million in the first half of 2016 compared with the first half of 2015. Hedge accounting related-results were lower in the first half of 2016 together with lower revaluation and divestment results at Equity Participations. This was partly offset by a realised gain on our equity stake in Visa Europe.

5 Operating expenses

(in millions) First half 2016 First half 2015
Personnel expenses 1,234 1,233
General and administrative expenses 1,258 1,148
Depreciation and amortisation of tangible and intangible assets 86 84
Total operating expenses 2,579 2,465

Operating expenses in the first six months of 2016

Total operating expenses increased by EUR 114 million to EUR 2,579 million during the first half of 2016 compared with EUR 2,465 million in the same period of the previous year, driven mainly by higher general and administrative expenses (EUR 110 million).

Personnel expenses amounted to EUR 1,234 million in the first half of 2016, an increase of EUR 1 million compared with the first half of 2015. More details are provided under Personnel expenses.

General and administrative expenses increased by EUR 110 million during the first half of 2016 compared with the first half of 2015. This was related mainly to EUR 110 million regulatory levies booked in 2016, of which EUR 66 million was related to the ex-ante Single Resolution Fund (including a EUR 32 million refund on the 2015 payment) and EUR 44 million for an accrual related to the Deposit Guarantee Scheme. Furthermore, costs related to the continuous improvement of IT processes, products and services increased and were offset by VAT refunds and other general expenses.

Introduction

Personnel expenses

(in millions) First half 2016 First half 2015
Salaries and wages 853 858
Social security charges 123 119
Pension expenses relating to defined benefit plans 3 12
Defined contribution plan expenses 172 155
Other 83 89
Total personnel expenses 1,234 1,233

Personnel expenses in the first six months of 2016

Personnel expenses amounted to EUR 1,234 million during the first half of 2016 and increased slightly by EUR 1 million compared with the first half of 2015.

6 Income tax expense

(in millions) First half 2016 First half 2015
Income tax expense 310 398

Income tax expense amounted to EUR 310 million in the first six months of 2016, EUR 88 million lower than the same period of the previous year. This was mainly the result of a lower operating profit.

7 Financial assets and liabilities held for trading

Financial assets held for trading

Financial assets and liabilities held for trading relates mainly to client-facilitating activities carried out by the Capital Markets Solutions business. These contracts are managed on a combined basis and should therefore be assessed on a total portfolio basis and not as stand-alone asset and liability classes.

(in millions) 30 June 2016 31 December 2015
Trading securities:
Government bonds 3,249 1,333
Corporate debt securities 1,147 335
Equity securities 44 19
Total trading securities 4,440 1,686
Trading book loans 20 19
Total assets held for trading 4,459 1,706

Financial assets held for trading increased by EUR 2.8 billion to EUR 4.5 billion at 30 June 2016, compared with EUR 1.7 billion at 31 December 2015. This increase was mainly due to a higher volume of Government bonds (EUR 1.9 billion) and an increase in Corporate debt securities (EUR 0.8 billion).

The increase in the volume of Government bonds was mainly related to Dutch, French and German positions. These portfolios are mainly a result of primary dealership in these countries and for the

Introduction

30 June 2016

purpose of client facilitation. Most of these contracts are hedged with short positions in Government bonds and futures (see also increase in bonds in Financial liabilities held for trading).

Financial liabilities held for trading

(in millions) 30 June 2016 31 December 2015
Bonds 1,905 417
Equity securities 26 19
Total short security positions 1,932 435
Other liabilities held for trading 58 24
Total liabilities held for trading 1,990 459

Financial liabilities held for trading increased by EUR 1.5 billion to EUR 1.9 billion at 30 June 2016, compared with EUR 0.4 billion at 31 December 2015. This increase was partly driven by higher short positions in Bonds (EUR 1.5 billion), mainly related to Dutch, German and French Government bonds and Corporate debt securities.

8 Derivatives

Derivatives comprise derivatives held for trading and derivatives held for risk management purposes. Derivatives held for trading are closely related to facilitating the needs of our clients. Derivatives held for risk management purposes include all derivatives that qualify for hedge accounting and derivatives included in an economic hedge.

Derivatives held for trading Economic hedges Hedge accounting Total derivatives
(in millions) Interest
rate
Currency Other Interest rate Currency Other Interest
rate
Currency Other
Exchange traded
Fair value assets 4 6 11
Fair value liabilities 21 6 1 28
Notionals 306 247 1,310 1,863
Over-the-counter
Central counterparties
Fair value assets
Fair value liabilities
Notionals 719,398 2,979 100,457 822,834
Other bilateral
Fair value assets 15,370 2,549 148 424 642 76 4,132 23,340
Fair value liabilities 13,482 2,680 161 128 676 4 9,857 26,988
Notionals 180,636 190,115 1,755 5,662 22,809 1,479 60,077 462,535
Total
Fair value assets 15,374 2,549 154 424 642 76 4,132 23,350
Fair value liabilities 13,503 2,680 167 128 676 4 9,857 27,016
Notionals 900,340 190,115 2,002 8,641 22,809 2,789 160,534 1,287,232

Derivatives comprise the following:

99
Derivatives held for trading
Economic hedges
Hedge accounting
31 December 2015
Total derivatives
(in millions) Interest
rate
Currency Other Interest
rate
Currency Other Interest
rate
Currency Other
Exchange traded
Fair value assets 1 7 1
Fair value liabilities 13
Notionals 255 9 191 1,315 1,770
Over-the-counter
Central counterparties
Fair value assets
Fair value liabilities
Notionals 690,195 584 73,128 763,907
Other bilateral
Fair value assets 12,413 2,073 240 242 499 19 3,339 304 19,129
Fair value liabilities 10,570 2,096 279 136 604 27 8,673 26 22,412
Notionals 194,759 181,503 2,038 3,430 26,356 1,434 74,961 560 485,042
Total
Fair value assets 12,414 2,073 248 242 499 19 3,339 304 19,138
Fair value liabilities 10,570 2,096 292 136 604 27 8,673 26 22,425
Notionals 885,209 181,512 2,230 4,014 26,356 2,749 148,089 560 1,250,719

No value is reported on our Statement of financial position related to over-the-counter derivatives that are cleared with a CCP.

The notional amount of the interest rate derivatives held for trading at 30 June 2016 amounted to EUR 900.3 billion, an increase of EUR 15.1 billion compared with EUR 885.2 billion at 31 December 2015. The increase was mainly due to higher client activity. The fair value of interest rate derivatives increased at 30 June 2016, due mainly to the decrease in long-term interest rates compared with year-end 2015.

The notional amount of the currency derivatives held for trading at 30 June 2016 amounted to EUR 190.1 billion, an increase of EUR 8.6 billion, compared with EUR 181.5 billion at 31 December 2015. This increase was mainly due to the growth in client activity caused by greater volatility of foreign exchange rates.

9 Financial investments

Financial investments break down as follows:

(in millions) 30 June 2016 31 December 2015
Financial investments:
Available-for-sale 45,501 39,795
Held at fair value through profit or loss 914 770
Total, gross 46,415 40,564
Less: Available-for-sale impairment allowance 23 23
Total financial investments 46,392 40,542

Other

Financial investments amounted to EUR 46.4 billion at 30 June 2016, an increase of EUR 5.9 billion (or 14.4%) compared with EUR 40.5 billion at 31 December 2015. This increase was mainly caused by purchases of Other OECD government bonds (EUR 2.4 billion), Mortgage-backed securities (EUR 0.5 billion) and Securities issued by financial Institutions (EUR 2.3 billion).

Financial investments available-for-sale

The fair value of financial investments available-for-sale including gross unrealised gains and losses is as follows:

(in millions) 30 June 2016 31 December 2015
Interest-earning securities:
Dutch government 6,803 6,540
US Treasury and US government 3,488 3,481
Other OECD government 22,676 20,265
Non OECD government 434 348
European Union 1,758 1,637
Mortgage- and other asset-backed securities 2,862 2,318
Financial institutions 7,148 4,805
Non-financial institutions 61 28
Subtotal 45,230 39,422
Equity instruments 271 373
Total investments available-for-sale 45,501 39,795

Most of these instruments are part of the liquidity buffer and are held for liquidity contingency purposes. More information on the liquidity buffer composition can be found in the Liquidity risk section of this report.

10 Securities financing

30 June 2016 31 December 2015
(in millions) Banks Customers Banks Customers
Assets
Reverse repurchase agreements 5,983 12,886 2,415 8,185
Securities borrowing transactions 4,957 6,828 4,445 3,970
Unsettled securities transactions 1,110 2,695 131 916
Total 12,051 22,409 6,991 13,071
Liabilities
Repurchase agreements 2,805 15,355 1,877 6,153
Securities lending transactions 1,077 2,162 1,138 1,536
Unsettled securities transactions 493 1,240 117 552
Total 4,375 18,757 3,132 8,240

Securities financing transactions include balances relating to reverse repurchase activities, repurchase activities and cash collateral on securities borrowed and lent. ABN AMRO controls credit risk associated with these activities by monitoring counterparty credit exposure and collateral values on a daily basis and requiring additional collateral to be deposited with or returned to ABN AMRO when deemed necessary.

Securities financing assets and liabilities with banks and customers increased compared with 31 December 2015 as a result of the cyclicality of the business.

11 Fair value of financial instruments

Fair value is defined as the price that would be received when selling an asset or paid when transferring a liability in an orderly transaction between market participants at the measurement date.

The internal controls of fair value measurement, the valuation techniques and the inputs used for these valuation techniques are consistent with those set out in the notes to ABN AMRO's 2015 Consolidated Annual Financial Statements.

Fair value hierarchy

ABN AMRO analyses financial instruments held at fair value, broken down into the three categories from the fair value hierarchy as described below.

Level 1 financial instruments are those that are valued using unadjusted quoted prices in active markets for identical financial instruments.

Level 2 financial instruments are those valued using techniques based primarily on observable market data. Instruments in this category are valued using quoted prices for similar instruments or identical instruments in markets which are not considered to be active; or valuation techniques for which all inputs that have a significant effect on the valuation are directly or indirectly based on observable market data.

Level 3 financial instruments are those valued using techniques that incorporate information other than observable market data. Instruments in this category have been valued using a valuation technique for which at least one input, which could have a significant effect on the instrument's valuation, is not based on observable market data.

The following table presents the valuation methods used in determining the fair values of financial instruments carried at fair value.

Introduction

30 June 2016
(in millions) Quoted market
prices in active
markets
Valuation
techniques
-observable inputs
Valuation techniques
-significant
unobservable inputs
Total fair
value
Assets
Financial assets held for trading 4,417 42 4,459
- of which Government bonds and Corporate debt
securities
4,374 23 4,396
- of which Equity securities 44 44
- of which Other financial assets held for trading 20 20
Derivatives held for trading 11 18,009 57 18,077
Derivatives not held for trading 53 5,193 28 5,274
Available-for-sale interest earning securities 42,455 1,541 1,234 45,230
Available-for-sale equities 97 58 93 248
Financial investments designated at fair value through
profit or loss
198 716 914
Unit-linked investments 1,940 953 2,893
Total financial assets 49,170 25,798 2,128 77,095
Liabilities
Financial liabilities held for trading 1,932 59 1,990
- of which Bonds 1,905 1,905
- of which Equity securities 26 26
- of which Other financial liabilities held for trading 58 58
Derivatives held for trading 28 16,323 16,351
Derivatives not held for trading 1 10,638 27 10,665
Issued debt 1,670 1,670
Unit-linked for policyholders 1,942 954 2,896
Total financial liabilities 3,902 29,643 27 33,572

Financial assets and liabilities held for trading valued by quoted market prices in active markets consisted mainly of equity securities, exchange traded derivatives and corporate debt securities (see note 7 Financial assets and liabilities held for trading). Financial assets and liabilities held for trading for which valuation techniques based on observable inputs have been used mainly comprise OTC derivatives.

31 December 2015
Quoted market Valuation techniques
(in millions) prices in active
markets
Valuation techniques
-observable inputs
-significant
unobservable inputs
Total fair value
Assets
Financial assets held for trading 1,686 19 1,706
- of which Government bonds and Corporate debt
securities 1,667 1,667
- of which Equity securities 19 19
- of which Other financial assets held for trading 19 19
Derivatives held for trading 8 14,708 18 14,735
Derivatives not held for trading 1 4,363 39 4,403
Available-for-sale interest earning securities 37,061 1,086 1,275 39,422
Available-for-sale equities 110 160 79 350
Financial investments designated at fair value through
profit or loss 192 577 770
Unit-linked investments 1,639 904 2,543
Total financial assets 40,698 21,241 1,989 63,928
Liabilities
Financial liabilities held for trading 435 24 459
- of which Bonds 417 417
- of which Equity securities 19 19
- of which Other financial liabilities held for trading 24 24
Derivatives held for trading 13 12,945 12,958
Derivatives not held for trading 14 9,414 39 9,466
Issued debt 1,715 1,715
Unit-linked for policyholders 1,639 904 2,543
Total financial liabilities 2,101 25,002 39 27,142

An explanation of the movements in the different assets and liabilities categories is provided in the designated notes.

ABN AMRO recognises transfers between levels of the fair value hierarchy at the end of the reporting period during which the change occurred.

Transfers between levels 1 and 2

There were no material transfers between levels 1 and 2.

Transfers from levels 1 and 2 into level 3

There were no material transfers between levels 1 and 2 into level 3.

Movements in level 3 financial instruments measured at fair value

The following table shows a reconciliation of the opening and closing amounts of level 3 financial assets and liabilities that are recorded at fair value.

Assets Liabilities
(in millions) Financial
investments
available for
sale
Financial
investments
designated at fair
value through
profit or loss
Derivatives
held for
trading
Derivatives
not held for
trading
Derivatives
not held for
trading
Balance at 31 December 2014 1,668 271 66 64
Balance at 1 January 2015 1,668 271 66 64
Purchases 1 68
Sales -104 -119 -9
Redemptions -204 -28
Gains/(losses) recorded in profit and loss1 24
Sales -104 -119 -9
Redemptions -204 -28
Gains/(losses) recorded in profit and loss1 24
Unrealised gains/(losses) -13 59 -12 -26 -26
Transfer between levels 5 40
Other movements2 1 302
Balance at 31 December 2015 1,354 577 18 39 39
Purchases 1 80
Sales -52 -31
Redemptions -6 -13
Gains/(losses) recorded in profit and loss -6
Unrealised gains/(losses)1 17 27 4 -12 -12
Transfer between levels 17 34
Other movements3 2 76
Balance at 30 June 2016 1,327 716 57 28 27

1 Included in other operating income.

2 In 2015 an amount of EUR 280 million investments in venture capital was reclassified from Equity accounted associates to Financial investments. 3 In 2016 an amount of EUR 82 million in investments in venture capital was reclassified from Equity accounted associates and Corporate loans

to Financial investments.

Level 3 sensitivity information

The following tables present the level 3 financial instruments carried at fair value as at the balance sheet date for which fair value is measured in full or in part using valuation techniques based on assumptions that are not supported by market observable inputs.

Introduction

Condensed Consolidated Interim Financial Statements 2016

Int
rod
uct
ion
Valuation
technique
Unobservable
data
Carrying
value
Weighted
average
alternative assumptions Reasonably possible
(in millions) Minimum
range
Maximum
range
Increase
in fair
value
Decrease
in fair
value
30 June 2016
Equity shares Private
equity
valuation
Private
EBITDA
multiples
199 4.0 20.0 13.4 26 -25
Equity shares equity
valuation
Net asset
value
610 26 -28
Interest earning securities -
Government bonds
Discounted
cash flow
Liquidity and
credit spread
421 83bps 148bps 123bps 21 -13
Interest earning securities - other Discounted
cash flow
Prepayment
rate
813 7.5% 15.0% 10.1% 8 -3
Derivatives held for trading Discounted
cash flow
Probability of
default
57 0.6% 100.0% 74.2% 7 -5
Derivatives not held for trading
- assets/liabilities (net)
Discounted
cash flow
Prepayment
rate
1 7.5% 15.0% 10.1%
31 December 2015
Private
equity EBITDA
Equity shares valuation multiples 47 5.0 6.5 5.9 12 -12
Private
Equity shares equity
valuation
Net asset
value
609 32 -32
Interest earning securities - Discounted Liquidity and
Government bonds cash flow credit spread 409 59bps 90bps 80bps 13 -4
Discounted Prepayment
Interest earning securities - other cash flow rate 865 7.3% 10.1% 9.1% 7 -3
Discounted Probability of
Derivatives held for trading cash flow default 18 0.6% 100.0% 52.1% -4
Derivatives not held for trading Discounted Prepayment
- assets/liabilities (net) cash flow rate 1 7.3% 10.1% 9.1%

There may be uncertainty about a valuation resulting from the choice of the valuation technique or model used, the assumptions embedded in those models, the extent to which inputs are not market observable, or as a result of other elements affecting the valuation technique or model. At 30 June 2016 and 31 December 2015, ABN AMRO performed a sensitivity analysis to assess the range of reasonably possible alternative assumptions that would have a significant impact (i.e. increase or decrease) on the fair value of the instrument.

Equity shares

Equities designated at fair value through profit and loss classified as level 3 mainly comprise private equity investments. Private equity shares are designated at fair value, valuation is in accordance with the 'International Private Equity and Venture Capital Valuation Guidelines'. To determine fair value the following valuation techniques are used: comparable and net asset value (NAV).

The comparable valuation technique is based on earnings multiples of comparable listed and unlisted companies. The fair value calculation of these investment is strongly linked to movements on the public (share) markets. Net asset value for fund investments and majority stakes are adjusted, when needed, with a marketability discount. This is determined by using audited and unaudited company

financial statements, discounted cash flow calculation and any other information available, public or otherwise. The net asset value calculation of an investment is strongly linked to movements in the quarterly performance of the company.

New investments are valued at cost for the first year of investment. Thereafter, the fair value technique, either comparable or an NAV calculation, will be applied to direct investments. The sensitivity for using comparable pricing is determined by stressing the earnings multiples in a positive and negative market scenario, whereas sensitivity testing for the NAV calculation based upon the quarterly performance cannot be applied.

Judgement is used to determine the right valuation approach or blend of valuation approaches to determine the fair value of the private equity investments.

Interest earning securities

Government bonds

ABN AMRO has a position in a Polish bond, denominated in euros (in note 9 Financial investments part of Other OECD government), for which the market is relatively illiquid. The bond is valued using a discounted cash flow model. The main inputs are the interest rate curve, liquidity spread and credit spread. The valuation spread is determined using an internal model. The sensitivity analysis is performed by using a range of reasonable valuation spreads.

Other

The debt securities consist of residential mortgage-backed securities (RMBS). These are structured in such a way that prepayments on the underlying mortgage portfolio are used to repay the holder of the A-note. The fair value is determined using a discounted cash flow model based on inputs such as the interest rate curve, discount spread and prepayment rate. The prepayment rate is identified as a significant unobservable input. The sensitivity analysis is performed by stressing this rate.

Preferred shares are shares for which the dividend is fixed for a period of 10 years, after which the dividend is redetermined and the shares can also be redeemed. The position is valued using a discounted cash flow model for which the relevant inputs are the interest curve, liquidity spread and credit spread. The liquidity spread and credit spread are unobservable inputs and are derived from similar securities. The sensitivity of the preferred shares is determined by using a range of reasonable spreads and by considering the call option that is held by the issuer.

Derivatives

Securitisation swaps linked to the RMBS transactions are valued using a discounted cash flow model for which the behaviour of the underlying mortgage portfolio is also relevant. Inputs used to determine fair value are the interest rate curve and prepayment rate. The latter is the significant unobservable input that classifies these instruments as level 3. The sensitivity analysis is performed by stressing the prepayment rate.

Interest rate swaps related to RMBS transactions are valued based on assumptions about the behaviour of the underlying mortgage portfolio and the characteristics of the transaction. Cash flows are forecast and discounted using appropriate forward and discount curves.

A credit valuation adjustment (CVA) reflects counterparty credit risk in the fair value measurement of uncollateralised and partially collateralised OTC derivatives. For counterparties that do not have an observable credit spread ABN AMRO applies a proxied credit spread extracted from counterparties of comparable credit quality that do have an observable credit spread. ABN AMRO performs a probability of default assessment for each counterparty and allocates an appropriate internal credit risk measure known as a Uniform Counterparty Rating (UCR). This UCR, which is significant to the entire fair value measurement of the derivative contracts included in the previously shown table of Level 3 sensitivity information, is internally generated and is therefore an unobservable input.

Financial assets and liabilities not carried at fair value

The methods and assumptions applied to estimate the fair values of financial instruments not carried at fair value are consistent with those set out in note 21 of the Consolidated Annual Financial Statements 2015.

30 June 2016
Carrying value Total fair value Difference
(in millions) Quoted market
prices in
active markets
Valuation
techniques
-observable
inputs
Valuation
techniques
-significant
unobservable
inputs
Assets
Cash and balances at central banks 12,773 12,773 12,773
Securities financing 34,460 34,460 34,460
Loans and receivables - banks 17,152 10,003 7,149 17,152
Loans and receivables - customers 271,456 8,583 273,255 281,839 10,383
Total 335,841 65,820 280,404 346,224 10,383
Liabilities
Securities financing 23,132 23,132 23,132
Due to banks 12,214 4,541 7,673 12,214
Due to customers 240,942 437 240,504 240,942
Issued debt 74,835 34,386 41,460 75,846 -1,011
Subordinated liabilities 11,214 5,727 5,744 11,470 -256
Total 362,337 40,113 75,314 248,177 363,603 -1,267

107

Other

Introduction

Financial results

Carrying value Total fair value Difference
(in millions) Quoted market
prices in active
markets
Valuation
techniques
-observable
inputs
Valuation
techniques
-significant
unobservable
inputs
Assets
Cash and balances at central banks 26,195 26,195 26,195
Securities financing (banks) 6,991 6,991 6,991
Securities financing (customers) 13,071 13,071 13,071
Securities financing 20,062 20,062 20,062
Loans and receivables - banks 15,680 7,304 8,375 15,679
Loans and receivables - customers 274,842 7,321 276,876 284,197 9,355
Total 336,778 60,882 285,251 346,133 9,355
Liabilities
Securities financing 11,372 11,372 11,372
Due to banks 14,630 3,842 10,788 14,630
Due to customers 245,819 226 245,593 245,819
Issued debt 74,492 31,638 43,810 75,448 -957
Subordinated liabilities 9,708 5,285 4,789 10,074 -366
Total 356,021 36,923 64,040 256,381 357,344 -1,322

During the first half of 2016 the Group reclassified cash collateral received from or paid to counterparties in relation to credit support annexes (CSA) from level 3 to level 2. This impacts Loans and receivables - banks and Loans and receivables - customers as well as Due to banks and Due to customers in the table above. The comparative amounts have been reclassified accordingly.

12 Loans and receivables - banks

(in millions) 30 June 2016 31 December 2015
Interest-bearing deposits 4,337 4,841
Loans and advances 9,810 8,114
Mandatory reserve deposits with central banks 830 313
Other 2,178 2,414
Subtotal 17,154 15,682
Less: loan impairment allowance 2 2
Loans and receivables - banks 17,152 15,680

Loans and receivables – banks increased by EUR 1.5 billion to EUR 17.2 billion at 30 June 2016 compared with EUR 15.7 billion at 31 December 2015, due to an increase in loans and advances with banks of EUR 1.7 billion and a decrease of EUR 0.2 billion in Other loans and receivables - banks.

Loans and advances increased by EUR 1.7 billion to EUR 9.8 billion at 30 June 2016 as compared with EUR 8.1 billion at 31 December 2015 mainly due to higher pledged cash collateral related to derivatives contracts.

Introduction

Financial results

Risk, funding & capital information

Other loans and receivables – banks decreased by EUR 0.2 billion to EUR 2.2 billion at 30 June 2016 compared with EUR 2.4 billion at 31 December 2015 mainly due to a decrease in trade bills.

13 Loans and receivables - customers

(in millions) 30 June 2016 31 December 2015
Residential mortgages (excluding fair value adjustment) 146,607 146,932
Fair value adjustment from hedge accounting on residential mortgages 3,544 3,401
Residential mortgages, gross 150,152 150,333
Less: loan impairment allowances - residential mortgage loans 286 324
Residential mortgages 149,866 150,009
Consumer loans, gross 14,679 15,147
Less: loan impairment allowances - consumer loans 508 561
Consumer loans 14,171 14,587
Corporate loans 93,501 100,387
Fair value adjustment from hedge accounting on corporate loans 2,157 1,448
Financial lease receivables 3,907 3,659
Factoring 2,349 1,866
Corporate loans, gross 101,915 107,359
Less: loan impairment allowances - corporate loans 3,176 3,470
Corporate loans 98,738 103,889
Government and official institutions 2,323 1,558
Other loans 6,358 4,799
Other loans and receivables customers, gross 8,680 6,357
Less: loan impairment allowances - other 1
Other loans and receivables customers 8,680 6,357
Loans and receivables - customers 271,456 274,842

Loans and receivables – customers decreased by EUR 3.4 billion to EUR 271.5 billion at 30 June 2016.

Residential mortgages remained relatively stable. The portfolio slightly decreased by EUR 0.1 billion to EUR 149.9 billion as a result of mortgage redemptions and voluntary repayments (EUR 5.8 billion compared with 31 December 2015). This decrease was partly offset by a EUR 5.5 billion inflow of new residential mortgages reflecting the improvement of the housing market in the Netherlands in 2016.

Consumer loans decreased by EUR 0.4 billion to EUR 14.2 billion, driven by lower volumes held within Private Banking (EUR 0.2 billion) and Retail Banking (EUR 0.2 billion).

Corporate loans decreased by EUR 5.2 billion to EUR 98.7 billion. In the second quarter of 2016 ABN AMRO adjusted the implementation of its offsetting treatment of notional cash pool agreements. More information is provided in note 1 Accounting policies.

Besides the notional cash pooling effect, the corporate loan balance increased as a result of increases in volumes in advances (EUR 1 billion) and term loans (EUR 1.5 billion) in the Corporate Banking segment.

The fair value adjustment from hedge accounting on corporate loans increased EUR 0.6 billion to EUR 2.2 billion due to the movement of interest curves mainly caused by the Brexit.

Other loans and receivable - customers increased by EUR 2.3 billion to EUR 8.7 billion. This increase was mainly related to cash collateral posted to CCPs (Central Counterparty) of EUR 1.5 billion. It is common that positions are reduced at the end of the year by counterparties in order to close their books. Furthermore, there was an additional increase in cash collateral caused by the Brexit in June.

14 Acquisitions and divestments

First half 2016 First half 2015
(in millions) Acquisitions Divestments Acquisitions Divestments
Net assets acquired/Net assets divested 19 -10 25 -15
Cash used for acquisitions/received for divestments -17 31 -25 33

Net assets acquired amounted to EUR 19 million in the first six months of 2016. This includes the acquisition of the remaining shares in APG-ABN AMRO Pensioeninstelling N.V. for an amount of EUR 2 million. As a result, this participation is no longer an equity accounted investment, but it is fully consolidated in ABN AMRO Group N.V. The remaining EUR 17 million is related to equity accounted investments.

On 31 March 2016 ABN AMRO Bank N.V. acquired the remaining 30% of the share capital in APG-ABN AMRO Pensioeninstelling N.V. and has since been the sole shareholder of this legal entity. On 1 April 2016 the name of the legal entity was changed to ABN AMRO Pensioeninstelling N.V. The financial reporting of the interest in this legal entity has been reclassified from equity accounted investment to consolidated subsidiary.

The divestments are related to divestments in equity accounted investments.

15 Due to banks

This item is comprised of amounts due to banking institutions, including central banks and multilateral developments banks.

(in millions) 30 June 2016 31 December 2015
Deposits from banks:
Demand deposits 3,556 2,728
Time deposits 1,316 1,332
Other deposits 7,289 10,544
Total deposits 12,160 14,604
Other Due to banks 54 26
Total due to banks 12,214 14,630

Due to banks decreased in total by EUR 2.4 billion to EUR 12.2 billion at 30 June 2016 compared with EUR 14.6 billion at 31 December 2015. This decrease was mainly due to a decline in other deposits of EUR 3.3 billion. Other deposits decreased as a result of the early repayment of the TLTRO I programme (EUR 4.0 billion) in June. Demand deposits increased by EUR 0.8 billion to EUR 3.6 billion at 30 June 2016 compared with EUR 2.7 billion at 31 December 2015 because of higher volumes.

16 Due to customers

This item is comprised of amounts due to non-banking customers.

(in millions) 30 June 2016 31 December 2015
Demand deposits 128,071 134,632
Saving deposits 93,402 92,472
Time deposits 19,312 18,555
Total deposits 240,784 245,659
Other due to customers 157 160
Total due to customers 240,942 245,819

In the second quarter of 2016 ABN AMRO adjusted the implementation of its offsetting treatment of notional cash pool agreements included in Demand deposits. More information is provided in note 1 Accounting policies.

Due to customers decreased by EUR 4.9 billion to EUR 240.9 billion at 30 June 2016. This was related to a decrease in Demand deposits (EUR 6.5 billion), compensated by increases in Saving deposits (EUR 0.9 billion) and Time deposits (EUR 0.7 billion).

Demand deposits decreased by EUR 6.5 billion to EUR 128.1 billion at 30 June 2016 mainly due to lower outstanding positions related to Corporate Banking (EUR 8.4 billion), compensated by higher positions within Retail Banking (EUR 1.6 billion).

Saving deposits increased by EUR 0.9 billion to EUR 93.4 billion at 30 June 2016, mainly driven by higher volumes within Retail Banking. Saving deposits in the Dutch retail market in particular were higher due to receipt of holiday allowances.

Time deposits increased by EUR 0.7 billion at 30 June 2016 mainly driven by higher volumes within Retail Banking (EUR 1.1 billion). The increase in Retail Banking is related to a growth in deposits at MoneYou outside the Netherlands.

17 Issued debt and subordinated liabilities

The following table shows the types of debt certificates issued by ABN AMRO and the amounts outstanding at 30 June 2016 and 31 December 2015 respectively.

(in millions) 30 June 2016 31 December 2015
Bonds and notes issued 66,557 64,613
Certificates of deposit and commercial paper 8,226 9,820
Saving certificates 51 59
Total at amortised cost 74,835 74,492
Designated at fair value through profit or loss 1,670 1,715
Total issued debt 76,505 76,207
- of which matures within one year 19,112 25,844

The Issued debt at 30 June 2016 amounted to EUR 76.5 billion, an increase of EUR 0.3 billion or 0.4% compared with EUR 76.2 billion at 31 December 2015. This increase was due to an increase of EUR 4.2 billion in Covered bonds offset by a decrease of EUR 2.4 billion in Unsecured medium-term notes and a decrease of EUR 1.6 billion in Certificates of deposits and commercial paper. Movements in these debt instruments are a continuous process of redemption and issuance of long-term and short-term funding.

The amounts of issued debt issued and redeemed during the period are shown in the Condensed Consolidated Statement of cash flows.

Further details of the funding programmes are provided in the Risk, funding & capital information section.

Financial liabilities designated at fair value through profit or loss

The cumulative change of the fair value of the structured notes attributable to change in credit risk amounted to EUR 10 million at 30 June 2016 (2015: EUR 7 million).

For all financial liabilities designated at fair value through profit or loss, the amount that ABN AMRO would contractually be required to pay at maturity was EUR 1.7 billion (2015: EUR 1.7 billion).

Subordinated liabilities

The following table specifies the outstanding subordinated liabilities as at 30 June and 31 December 2015 respectively.

(in millions) 30 June 2016 31 December 2015
Perpetual loans 1,255
Other subordinated liabilities 11,214 8,453
Total subordinated liabilities 11,214 9,708

Condensed Consolidated Interim Financial Statements 2016

The subordinated liabilities at 30 June amounted to EUR 11.2 billion, an increase of EUR 1.5 billion or 15% compared with EUR 9.7 billion at 31 December 2015. This increase was mainly driven by the replacement of the perpetual loans, which are no longer qualified as Additional Tier 1 and Tier 2 capital. The newly issued loan of EUR 1.0 billion, with an interest rate of 2.875%, has a maturity date in January 2028. The loan of USD 1.0 billion, with an interest rate of 4.8%, has a maturity date in April 2026.

Issued and outstanding loans qualifying as subordinated liabilities are subordinated to all other unsubordinated liabilities.

18 Provisions

The following table shows a breakdown of provisions at 30 June 2016 and 31 December 2015 respectively.

(in millions) 30 June 2016 31 December 2015
Insurance fund liabilities 135 154
Provision for pension commitments 89 85
Restructuring provision 125 200
Other staff provision 144 144
Legal provisions 597 292
Other provisions 335 381
Total provisions 1,425 1,256

Total provisions increased by EUR 169 million to EUR 1,425 million at 30 June 2016 compared with EUR 1,256 million at 31 December 2015. This was mainly due to increases in legal provisions regarding interest rate derivatives for SME clients and a tax provision, offset by releases and utilisation of existing provisions.

Provision for Interest rate derivatives to SME clients

In 2015 ABN AMRO started a review, at the request of both the AFM and the Dutch Ministry of Finance, to determine whether the bank has acted in accordance with its duty of care obligations with respect to the sale of interest rate derivatives to SME clients. In the second quarter of 2015 ABN AMRO first recognised a provision for the compensation of clients who have suffered damage.

In December 2015 the AFM announced that it found the review performed by banks to be insufficient. In light of this finding, the Dutch Minister of Finance appointed a committee of independent experts (the Committee) to develop a uniform recovery framework in consultation with the participating banks.

On 5 July 2016 the Committee presented the recovery framework. On that same date ABN AMRO announced it would adhere to the advice of the Committee and adopt the recovery framework. This decision has resulted in a provision of EUR 470 million at the end of Q2 2016, which is an increase of EUR 349 million – an addition of EUR 361 million minus payments and other adjustments in the first half year of EUR 11 million – compared with the provision at year-end 2015. This increase is mainly due to the introduction of an additional consideration for which clients may be eligible

subject to several conditions. The additional consideration is based on the notional amount and duration of the interest rate derivative contract(s) of the client. This additional compensation is maximised at EUR 100,000 per individual client.

In addition, the scope was expanded from SME and middle market clients with an active interest rate derivative contract at 1 April 2014 to clients with an interest rate derivative contract active in the period 1 April 2011 to 1 April 2014. This has led to a an increase in clients in scope from 4,500 to 6,800 and an increase in contracts in scope from 6,000 to 9,000. Furthermore, clients who entered into an interest rate derivative between 2005 and 1 April 2011 have the possibility – subject to certain criteria – to ask the bank to reassess their interest rate derivative in accordance with the recovery framework (opt in). In this case, the interest rate derivative must have an original maturity date falling after 1 April 2011 and must have been prematurely terminated prior to 1 April 2011.

Discussions with tax authorities in Germany

In 2015 ABN AMRO recognised a provision to cover its exposure related to dividend withholding tax on discontinued Securities financing activities in Germany for the years 2007 through 2009. During the first half of 2016, ABN AMRO considered several developments around the tax treatment of transactions traded in 2007 through 2011.

19 Commitments and contingent liabilities

(in millions) 30 June 2016 31 December 2015
Committed credit facilities 21,830 21,559
Guarantees and other commitments:
Guarantees granted 2,368 2,440
Irrevocable letters of credit 5,688 5,737
Recourse risks arising from discounted bills 5,827 5,691
Total guarantees and other commitments 13,883 13,868
Total 35,713 35,427

Commitments and contingent liabilities increased by EUR 0.3 billion to EUR 35.7 billion at 30 June 2016 compared with EUR 35.4 billion at 31 December 2015. This increase was mainly caused by an increase of EUR 0.3 billion in the Committed credit facilities and an increase of EUR 0.1 billion in the recourse risks arising from discounted bills.

The increase in Committed credit facilities by EUR 0.3 billion to EUR 21.8 billion at 30 June 2016, compared with EUR 21.6 billion at 31 December 2015, is mainly related to higher volume of credit lines granted to Credit institutions of EUR 0.3 billion and outstanding credit offers of EUR 0.5 billion partly offset by lower credit lines to corporate clients of EUR 0.6 billion.

Other contingencies

ABN AMRO is involved in a number of legal proceedings which relate to the ordinary course of business in a number of jurisdictions. In presenting the Condensed Consolidated Interim Financial Statements, management makes estimates regarding the outcome of legal, regulatory and arbitration matters and takes a charge to income when losses with respect to such matters are probable. Charges other than those taken periodically for defence costs are not established for matters when losses cannot be reasonably estimated. Other Contingent liabilities include an Irrevocable Payment Commitment (IPC) to the Single Resolution Board (SRB) in Brussels. In April 2016, the SRB provided credit institutions the option to fullfill part of the obligation to pay the annual ex-ante contributions to the Single Resolution Fund (SRF) through IPCs. To secure full and punctual payment, when called by the SRB, credit institutions needed to constitute cash collateral and fully transfer legal ownership to the SRB.

Interest rate derivatives to SME clients

On 1 March 2016, the AFM published a press release and a letter addressed to the Dutch Minister of Finance advising him to appoint a panel of independent experts for advice on the reassessment of SME and middle market interest rate derivatives. On 5 July 2016 the uniform recovery framework prepared by this panel of independent experts was presented and ABN AMRO has committed to this framework. This will lead to revised compensation solutions for clients. At this time, ABN AMRO is determining the impact of the uniform recovery framework and it is unclear how the uniform recovery framework will impact pending and future litigation. As this is a possible liability dependent on a future event, there is no provision for this possible outflow of resources and it is therefore considered a contingency. In this respect reference is made to note 18 Provisions.

Cross liability

Section 2:334t of the Dutch Civil Code requires that in the event of an entity being divided into two or more parts through a legal demerger, each part remains liable to the creditors of the other demerged part. Such liabilities relate only to obligations existing as at the date of the legal demerger. As explained in more detail in Note 33 of the 2015 Condensed Consolidated Annual Financial Statement, ABN AMRO was subject to one demerger in 2010 with RBS N.V.

Indemnity agreement with the Dutch State

On 1 April 2010 ABN AMRO signed an indemnity agreement with the Dutch State (currently represented by NLFI) for a shortfall in capital above a certain amount related to specific assets and liabilities of RFS Holdings B.V. In July 2015 ABN AMRO was informed by NLFI about a claim it had received from RBS relating to these assets and liabilities in RFS Holdings B.V. This gives NLFI the right to file a claim with ABN AMRO even though ABN AMRO has been informed by NLFI that it will not file this claim with ABN AMRO based on the information available as of the publication date of these Condensed Consolidated Interim Financial Statements. This situation could change in the future.

20 Related parties

As part of its business operations, ABN AMRO frequently enters into transactions with related parties. Parties related to ABN AMRO include NLFI with control, the Dutch State with significant influence, associates, pension funds, joint ventures, the Managing Board, the Supervisory Board, close family members of any person referred to above, entities controlled or significantly influenced by any person referred to above and any other related entities. Loans and advances to the Managing

Board, the Supervisory Board and close family members, where applicable, consist mainly of residential mortgages granted under standard personnel conditions. For further information see note 34 of the Annual Financial Statements 2015. ABN AMRO has applied the partial exemption for government-related entities as described in IAS 24 paragraphs 25-27.

Balances with joint ventures, associates and other

(in millions) Joint ventures Associates Other Total
30 June 2016
Assets 27 456 484
Liabilities 227 1,161 1,387
Guarantees given
Guarantees received 36 36
Irrevocable facilities 27 27
First half 2016
Income received 17 22 38
Expenses paid 7 5 149 161
31 December 2015
Assets 15 364 379
Liabilities 232 991 1,222
Guarantees given 15 15
Guarantees received 9 38 47
Irrevocable facilities 28 28
First half 2015
Income received 16 24 40
Expenses paid 8 34 147 189

Assets and Liabilities with Associates increased at 30 June 2016 compared with 31 December 2015 due to higher balances with financial institutions.

Expenses paid with Associates decreased by EUR 29 million at first half 2016 (first half 2015: EUR 34 million) due to sold equity accounted investments.

Balances with the Dutch State

(in millions) 30 June 2016 31 December 2015
Assets:
Financial assets held for trading 842 423
Derivatives 2,048 1,891
Financial investments - available for sale 6,803 6,540
Loans and receivables - customers 1,110 882
Other assets 99 99
Liabilities:
Derivatives 3,032 2,641
Due to customers 812 1,811
Financial liabilities held for trading 364 204
Subordinated loans
First half 2016 First half 2015
Income statement:
Interest income 71 75
Interest expense 23 51
Net trading income -19 27
Net fee and commission income
Other income 39
Operating expenses

Royal Bank of Scotland (RBS) is still the legal owner of specific Consortium shared assets and liabilities. This means that these assets and liabilities are for the risk and reward of RBS, Santander and the Dutch State as the shareholder of RFS Holdings B.V. On 1 April 2010, ABN AMRO signed an indemnity agreement with the Dutch State for a shortfall in capital above a certain amount related to specific assets and liabilities of RFS Holdings.

Transactions conducted with the Dutch State are limited to normal banking transactions, taxation and other administrative relationships. Normal banking transactions relate to loans and deposits, financial assets held for trading and financial investments - available for sale, and are entered into under the same commercial and market terms that apply to non-related parties.

Transaction and balances related to taxation such as levies in the Netherlands are excluded from the table above.

Financial assets held for trading increased mainly as a result of higher Dutch government bonds, as a result of primary dealership in the Netherlands and of client facilitation. Most of these contracts are hedged with short positions in government bonds.

Due to customers decreased by EUR 1 billion at 30 June 2016 compared with year-end 2015 due to the redemption of part of the loan (including accrued interest) acquired from the Dutch State related to Ageas on 3 October 2008.

Introduction

Condensed Consolidated Interim Financial Statements 2016

Interest expenses decreased at first half 2016 mainly due to the redemption of EUR 1 billion in Due to customers.

Other income increased at first half 2016 as a result of realised gains on government bonds.

21 Post balance sheet events

On 5 July 2016, a committee of independent experts appointed by the Dutch Ministry of Finance presented a uniform recovery framework for the consideration of Dutch SME clients with regard to interest rate derivatives sold in connection with floating interest rate loans. On that same date, ABN AMRO announced it would adhere to the advice of the Committee and adopted the recovery framework. This decision has resulted in the revision of the provision for Interest rate derivatives to SME clients. For further details please refer to note 18 Provisions.

Review report

To: the shareholders and supervisory board of ABN AMRO Group N.V.

Introduction

We have reviewed the accompanying condensed consolidated interim financial statements of ABN AMRO Group N.V., Amsterdam, which comprise the condensed consolidated statement of financial position as at 30 June 2016, the condensed consolidated income statement, the condensed consolidated statements of comprehensive income, changes in equity, and cash flows for the six-month period then ended, and the notes, comprising a summary of the significant accounting policies and other explanatory information.

Management is responsible for the preparation and presentation of these condensed consolidated interim financial statements in accordance with IAS 34, "Interim Financial Reporting" as adopted by the European Union. Our responsibility is to express a conclusion on these condensed consolidated interim financial statements based on our review.

Scope

We conducted our review in accordance with Dutch law including standard 2410, "Review of Interim Financial Information Performed by the Independent Auditor of the Entity". A review of interim financial information consists of making inquiries, primarily of persons responsible for financial and accounting matters, and applying analytical and other review procedures. A review is substantially less in scope than an audit conducted in accordance with Dutch auditing standards and consequently does not enable us to obtain assurance that we would become aware of all significant matters that might be identified in an audit. Accordingly, we do not express an audit opinion.

Conclusion

Based on our review, nothing has come to our attention that causes us to believe that the accompanying condensed consolidated interim financial statements for the six-month period ended 30 June 2016 are not prepared, in all material respects, in accordance with IAS 34, "Interim Financial Reporting", as adopted by the European Union.

Amsterdam, 16 August 2016

Ernst & Young Accountants LLP

signed by C.B. Boogaart

Introduction

Enquiries

ABN AMRO Investor Relations

[email protected] +31 20 6282 282

Investor call

A conference call will be hosted by the Managing Board for analysts and investors on Wednesday 17 August 2016 at 11:00 am CET (10:00 GMT).

To participate in the conference call, we strongly advice analysts and investors to pre-register for the call using the information provided on the ABN AMRO Investor Relations website.

More information can be found on our website www.abnamro.com/ir.

ABN AMRO Press Office

[email protected] +31 20 6288 900

ABN AMRO Group N.V.

Gustav Mahlerlaan 10, 1082 PP Amsterdam P.O. Box 283, 1000 EA Amsterdam The Netherlands abnamro.com

Information on our website does not form part of this Quarterly Report, unless expressly stated otherwise.

Disclaimer & cautionary statements

ABN AMRO has included in this document, and from time to time may make certain statements in its public statements that may constitute "forward-looking statements". This includes, without limitation, such statements that include the words "expect", "estimate", "project", "anticipate", "should", "intend", "plan", "probability", "risk", "Value-at-Risk ("VaR")", "target", "goal", "objective", "will", "endeavour", "outlook", "optimistic", "prospects" and similar expressions or variations on such expressions. In particular, the document may include forward-looking statements relating but not limited to ABN AMRO's potential exposures to various types of operational, credit and market risk. Such statements are subject to uncertainties.

Forward-looking statements are not historical facts and represent only ABN AMRO's current views and assumptions on future events, many of which, by their nature, are inherently uncertain and beyond our control. Factors that could cause actual results to differ materially from those anticipated by forward-looking statements include, but are not limited to, (macro)-economic, demographic and political conditions and risks, actions taken and policies applied by governments and their agencies, financial regulators and private organisations (including credit rating agencies), market conditions and turbulence in financial and other markets, and the success of ABN AMRO in managing the risks involved in the foregoing.

Any forward-looking statements made by ABN AMRO are current views as at the date they are made. Subject to statutory obligations, ABN AMRO does not intend to publicly update or revise forward-looking statements to reflect events or circumstances after the date the statements were made, and ABN AMRO assumes no obligation to do so.

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