Quarterly Report • Nov 14, 2024
Quarterly Report
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Group quarterly statement for the period ended September 30, 2024
| Q3 | Q3 | Q2 | |||
|---|---|---|---|---|---|
| 2024 | 2023 | Change | 2024 | Change | |
| kEUR | kEUR | \% | kEUR | \% | |
| Revenue | 242,925 | 234,258 | 3.7\% | 244,138 | $-0.5 \%$ |
| Cost of revenues * | 166,453* | 178,228 | - | 170,887* | $-2.6 \%$ |
| Gross profit* | 76,544* | 56,067 | - | 73,306* | $4.4 \%$ |
| Adjusted EBITDA | 34,622 | 32,029 | 8.1\% | 35,493 | $-2.5 \%$ |
| Revenue by geography | |||||
| North America | 87,748 | 80,124 | 9.5\% | 87,680 | 0.1\% |
| Central Europe | 68,671 | 66,063 | 3.9\% | 69,253 | $-0.8 \%$ |
| Rest of World | 57,138 | 60,424 | $-5.4 \%$ | 56,663 | 0.8\% |
| Rest of Europe | 29,368 | 27,647 | 6.2\% | 30,542 | $-3.8 \%$ |
| Revenue by country | |||||
| Germany | 52,889 | 49,263 | 7.4\% | 53,345 | $-0.9 \%$ |
| US | 86,919 | 79,051 | 10.0\% | 85,997 | 1.1\% |
| Revenue by industry | |||||
| Automotive, Manufacturing and Industrial | 54,699 | 54,213 | 0.9\% | 52,646 | 3.9\% |
| Energy, Utilities and Building Automation | 18,978 | 18,220 | 4.2\% | 20,021 | $-5.2 \%$ |
| Financial Services and Insurance | 31,436 | 32,509 | $-3.3 \%$ | 31,126 | 1.0\% |
| Horizontal Tech | 13,759 | 15,507 | $-11.3 \%$ | 16,704 | $-17.6 \%$ |
| Life Sciences and Healthcare | 16,240 | 17,697 | $-8.2 \%$ | 18,142 | $-10.5 \%$ |
| Management Consulting and Business Information | 15,551 | 14,780 | 5.2\% | 14,399 | 8.0\% |
| Public, Non-profit and Education | 23,970 | 17,271 | 38.8\% | 21,127 | 13.5\% |
| Retail and CPG | 33,494 | 30,636 | 9.3\% | 33,962 | $-1.4 \%$ |
| Telecom, Media and Entertainment | 13,244 | 12,423 | 6.6\% | 14,283 | $-7.3 \%$ |
| Travel and Logistics | 21,555 | 21,002 | 2.6\% | 21,730 | $-0.8 \%$ |
[^0]
[^0]: * Cost of revenues and gross profit definitions have changed with effect from Q1 2024 (refer note in A.3. Financial performance) and, accordingly, the current period's numbers are not comparable with past data. Hence, YoY change is not shown in the table above. Cost of revenues and gross profit as per previous method for Q3 2024 are kEUR 176,454 and kEUR 66,583, respectively, for Q2 2024 are kEUR 181,808 and kEUR 62,385, respectively and for Q1 2024 are kEUR 174,416 and kEUR 63,937, respectively.
| Nine-month period ended September 30 | 2024 | 2023 | Change |
|---|---|---|---|
| kEUR | kEUR | $\%$ | |
| Revenue | 725,357 | 690,642 | $5.0 \%$ |
| Cost of revenues * | 502,082 * | 515,823 | $-2.7 \%$ |
| Gross profit* | 223,461 * | 174,971 | $27.7 \%$ |
| Adjusted EBITDA | 109,278 | 92,367 | $18.3 \%$ |
| Revenue by geography | |||
| North America | 260,694 | 247,356 | $5.4 \%$ |
| Central Europe | 206,293 | 192,432 | $7.2 \%$ |
| Rest of World | 169,443 | 160,863 | $5.3 \%$ |
| Rest of Europe | 88,927 | 89,991 | $-1.2 \%$ |
| Revenue by country | |||
| Germany | 158,115 | 142,443 | $11.0 \%$ |
| US | 256,880 | 242,897 | $5.8 \%$ |
| Revenue by industry | |||
| Automotive, Manufacturing and Industrial | 160,014 | 149,083 | $7.3 \%$ |
| Energy, Utilities and Building Automation | 56,897 | 53,769 | $5.8 \%$ |
| Financial Services and Insurance | 94,587 | 95,696 | $-1.2 \%$ |
| Horizontal Tech | 46,902 | 48,355 | $-3.0 \%$ |
| Life Sciences and Healthcare | 52,712 | 52,361 | $0.7 \%$ |
| Management Consulting and Business Information | 44,015 | 45,986 | $-4.3 \%$ |
| Public, Non-profit and Education | 65,797 | 52,844 | $24.5 \%$ |
| Retail and CPG | 99,780 | 91,430 | $9.1 \%$ |
| Telecom, Media and Entertainment | 41,418 | 38,954 | $6.3 \%$ |
| Travel and Logistics | 63,237 | 62,163 | $1.7 \%$ |
[^0]
[^0]: * Cost of revenues and gross profit definitions have changed with effect from Q1 2024 (refer note in A.3, financial performance) and accordingly current period's numbers are not comparable with past data. Hence, YoY change is not shown in the table above. Cost of revenues and gross profit as per previous method for 9M 2024 are kEUR 522,838 and kEUR 192,905, respectively.
| 2024 | 2023 | |
|---|---|---|
| $\%$ | $\%$ | |
| Revenue concentration (by customer) | ||
| Top 5 | $14.4 \%$ | $14.3 \%$ |
| Top 6-10 | $9.3 \%$ | $9.4 \%$ |
| Outside of Top 10 | $76.3 \%$ | $76.3 \%$ |
Gross profit, gross margin and Adjusted EBITDA are neither required by, nor presented in accordance with IFRS. Non-IFRS measures should not be considered in isolation or as a substitute for results under IFRS.
Gross profit is calculated on the basis of total performance which is the sum of revenue and own work capitalized.
Rounding differences may arise when individual amounts or percentages are added together.
Section A
In the first nine-month period ("9M") of 2024 ("9M 2024"), Nagarro continued to push forward against the prolonged slowdown in the demand environment for digital engineering services. Our long-term focus on superior client experience driven by differentiated ways of working drove client stickiness and loyalty despite the challenging conditions.
Nagarro's 9M 2024 YoY revenue growth over 9M 2023 was 6.1\% in constant currency, and 5.0\% in Euro terms. In Q3 2024, revenue grew $5.6 \%$ YoY in constant currency, and $3.7 \%$ in Euro terms. Organic YoY revenue growth for the quarter was $5.0 \%$ in constant currency, which translated to 3.0\% organic YoY revenue growth in Euro terms. Compared to Q2 2024, revenue grew 0.5\% QoQ in constant currency, and reduced by $0.5 \%$ QoQ in Euro terms. The number of clients generating over 1 million Euro in revenue in the trailing twelve months was 186 on September 30, 2024 compared to 176 a year ago.
Adjusted EBITDA as a percentage of revenue was 16.4\% in Q1 2024, 14.5\% in Q2 2024, and 14.3\% in Q3 2024, with a resulting 9M 2024 number of $15.1 \%$.
The company had a net reduction of 145 professionals in Q1 2024, a net increase of 33 professionals in Q2 2024 and a net decrease of 363 professionals in Q3 2024, ending the 9M 2024 with 17,938 professionals.
The demand environment remained subdued in 9M 2024. Expectations of this being a turnaround year proved too optimistic in retrospect. Gartner revised its forecast for 2024 for the growth in global IT services spending, denominated in dollars, down from 10.4\% in October, 2023, to 7.1\% in July, 2024, and to 5.6\% in October, 2024.
The slow growth in demand, and hence in revenues, also created margin pressure for Nagarro. It was difficult to deploy young Nagarrians in projects and accounts that were not growing. However, the recently introduced "organizational bonus" concept was largely able to protect Nagarro's margins.
The company morale remained good. Attrition and wage inflation remained moderate. The job environment remained competitive in some countries, in India in particular. Client loyalty and client satisfaction - the most important aspect of our business - remained strong.
Gross profit is calculated on the basis of total performance which is sum of revenue and own work capitalized. Cost of revenues is the total direct costs needed to service the revenue. It includes direct costs related to colleagues (employees and freelancers) allocated to the performance of customer services regardless of whether the colleagues are actually performing customer services during a given period of time, costs related to travel of these colleagues, cost of licenses and other, smaller, reimbursable and non-reimbursable cost components. The gross margin is calculated as the difference between the total performance and the cost of revenues, expressed as a percentage of the revenue. From Q1 2024, Nagarro has revised the detailed definition of cost of revenues to align it better with that of other IT services companies. As per the new method, the cost of management of the Global Business Units (GBUs), cost of consultative sales within the GBUs, and the cost of thought leadership in the Centres of Excellence (CoEs) and in practices within the GBUs, have been reclassified from cost of revenues to sales and marketing, general and administrative cost. For our 2024 reporting, we will provide the gross profit and margin based on both the new method and the previous method to allow better comparison with the 2023 numbers which were reported via the previous method.
Nagarro's revenues grew to €242.9 million in Q3 2024 from €234.3 million in Q3 2023, a growth of 3.7\%. In constant currency, Q3 2024 YoY revenue growth was 5.6\%. Gross profit grew to €76.5 million (as per the current method) and €66.6 million (as per the previous method) in Q3 2024 from €56.1 million (as per the previous method) in Q3 2023. As per the previous method, gross margin was 27.4\% in Q3 2024 compared to 23.9\% in Q3 2023. It was 31.5\% in Q3 2024 as per the current method. Adjusted EBITDA increased by €2.6 million from €32.0 million (13.7\% of revenue) in Q3 2023 to €34.6 million (14.3\% of revenue) in Q3 2024. Our net adjustments to EBITDA in Q3 2024 amount to €2.8 million (Q3 2023: €1.4 million) and the most significant adjustments were the expense on earnouts of $€ 0.9$ million (Q3 2023: $€ 0.0$ million) and retention bonus of $€ 0.7$ million (Q3 2023: $€ 0.0$ million) from past acquisitions, and the expense on employee stock options and the Employee Share Purchase Program of €0.6 million (Q3 2023: $€ 1.2$ million). Please note that gross margin, gross profit and Adjusted EBITDA are non-IFRS KPIs, defined in the Annual Report 2023.
EBITDA increased by $€ 1.3$ million from $€ 30.6$ million in Q3 2023 to $€ 31.9$ million in Q3 2024. EBIT increased by $€ 0.5$ million from $€ 22.1$ million in Q3 2023 to $€ 22.6$ million in Q3 2024. Net profit increased by $€ 0.2$ million from $€ 12.6$ million in Q3 2023 to $€ 12.8$ million in Q3 2024. Further, compared to Q3 2023, in Q3 2024 there was a decrease in interest expense of $€ 0.1$ million, increase in interest income of $€ 0.5$ million and increase in depreciation and amortization expense of $€ 0.8$ million.
For the first nine months of 2024, Nagarro's revenues grew to $€ 725.4$ million in 9 M 2024 from $€ 690.6$ million in 9 M 2023, a growth of $5.0 \%$. In constant currency, the revenue growth was $6.1 \%$. Gross profit grew to $€ 223.5$ million (as per the current method) and $€ 192.9$ million (as per the previous method) in 9 M 2024 from $€ 175.0$ million (as per the previous method) in 9 M 2023. Gross margin was 26.6\% in 9 M 2024 (as per the previous method) compared to 25.3\% in 9 M 2023 (as per the previous method) and was 30.8\% in 9 M 2024 as per the current method. Adjusted EBITDA increased by $€ 16.9$ million from $€ 92.4$ million (13.4\% of revenue) in 9 M 2023 to $€ 109.3$ million (15.1\% of revenue) in 9 M 2024. Our net adjustments to EBITDA in 9 M 2024 amounted to $€ 8.6$ million (9M 2023: $€ 3.7$ million) and the most significant adjustments were the expense on earnouts of $€ 3.1$ million (9M 2023: $€ 0.0$ million) and retention bonus of $€ 2.3$ million (9M 2023: $€ 0.0$ million) from past acquisitions, and the expense on employee stock options and the Employee Share Participation Program (ESPP) of $€ 2.2$ million (9M 2023: $€ 2.6$ million).
EBITDA increased by $€ 11.9$ million from $€ 88.7$ million in 9 M 2023 to $€ 100.7$ million in 9 M 2024. EBIT increased by $€ 7.6$ million from $€ 64.7$ million in 9 M 2023 to $€ 72.3$ million in 9 M 2024. Net profit increased by $€ 2.2$ million from $€ 39.1$ million in 9 M 2023 to $€ 41.3$ million in 9 M 2024. Further, compared to 9 M 2023, in 9 M 2024 there was an increase in interest expense of $€ 2.4$ million, increase in interest income of $€ 1.3$ million and increase in depreciation and amortization expense of $€ 4.4$ million.

In the geographical revenue distribution, in 9 M 2024 Nagarro generated 35.9\% of its revenue from North America (9M 2023: 35.8\%), 28.4\% of its revenue from Central Europe (9M 2023:27.9\%), 23.4\% of its revenue from Rest of World (9M 2023: 23.3\%) and 12.3\% of its revenue from Rest of Europe (9M 2023:13.0\%).
Revenue from Central Europe grew the fastest, by 7.2\% to $€ 206.3$ million in 9 M 2024 from $€ 192.4$ million in 9 M 2023. Revenue from North America grew by 5.4\% to $€ 260.7$ million in 9 M 2024 from $€ 247.4$ million in 9 M 2023. Revenue from Rest of World grew by 5.3\% to $€ 169.4$ million in 9 M 2024 from $€ 160.9$ million in 9 M 2023. Revenue from Rest of Europe dropped by 1.2\% to $€ 88.9$ million in 9 M 2024 from $€ 90.0$ million in 9 M 2023.
Revenues from Germany grew 11.0\% to $€ 158.1$ million in 9 M 2024 from $€ 142.4$ million in 9 M 2023, while those from USA grew $5.8 \%$ to $€ 256.9$ million in 9 M 2024 from $€ 242.9$ million in 9 M 2023.
Nagarro operates across a variety of industries. The focus on consumer experience underlies the digital transformation of almost every industry, while the data and AI technology used for this also cuts across industries. Innovation occurs increasingly often at the overlaps of the traditional industry definitions. Yet, each industry also requires specialized knowledge, and we have been investing in developing such specialized knowledge in industry after industry.
Industries with robust growth in 9M 2024 over 9M 2023 included "Public, Non-profit, Education" (24.5\%), "Retail and CPG" (9.1\%), "Automotive, Manufacturing and Industrial" (7.3\%), "Telecom, Media and Entertainment" (6.3\%), and "Energy, Utilities and Building Automation" (5.8\%).
Industries with negative growth in 9M 2024 over 9M 2023 included "Management Consulting and Business Information" (-4.3\%), "Horizontal Tech" (-3.0\%), and "Financial Services and Insurance" (-1.2\%).
The revenue from our top 5 clients as a percentage of total revenue grew marginally to $14.4 \%$ in 9 M 2024 from $14.3 \%$ in 9 M 2023. The revenue from the next 5 largest clients declined marginally to $9.3 \%$ in 9 M 2024 from $9.4 \%$ in 9 M 2023, while the revenue from clients outside the top 10 was steady at $76.3 \%$ in 9 M 2024 compared to 9 M 2023.
The gross profit and gross margin as per the current method and previous method are as follows:
| 2024 | 2023 | |
|---|---|---|
| $k E U R$ | kEUR | |
| Revenue | 725,357 | 690,642 |
| Own work capitalized | 186 | 152 |
| Total performance | 725,543 | 690,793 |
| Cost of revenues - previous method | $(532,638)$ | $(515,823)$ |
| Costs reclassified to Selling, General and Administrative expenses | 30,556 | - |
| Cost of revenues - current method | $(502,082)$ | - |
| Gross profit - previous method | 192,905 | 174,971 |
| Gross profit - current method | 223,461 | - |
| Gross margin (as \% of revenue) - previous method | 26.6\% | $25.3 \%$ |
| Gross margin (as \% of revenue) - current method | 30.8\% | - |
The reconciliation between Adjusted EBITDA and EBITDA is as follows:
| Nine-month period ended September 30 | 2024 | 2023 |
|---|---|---|
| kEUR | kEUR | |
| EBITDA | 100,652 | 88,711 |
| Adjustment for special items | ||
| Income from purchase price adjustments | (115) | - |
| Exchange loss (gain) on purchase price components | (7) | 219 |
| Stock option expense | 2,248 | 2,635 |
| Retention bonus expense as part of share purchase agreement of the acquired entities | 2,340 | - |
| Earnout expense as part of share purchase agreement of the acquired entities | 3,149 | - |
| Acquisition cost | - | 802 |
| Other expenses | 1,010 | - |
| Total adjustment for special items | 8,626 | 3,656 |
| Adjusted EBITDA | 109,277 | 92,367 |
The top 5 currencies that contributed significantly to our revenues are listed below (in $€$ million):
| Revenue currency | 9M 2024 | 9M 2023 |
|---|---|---|
| mEUR | mEUR | |
| USD | 290.7 | 285.8 |
| EUR | 266.0 | 240.2 |
| INR | 68.5 | 78.8 |
| AED | 21.1 | 15.2 |
| ZAR | 15.4 | 15.5 |
The top 5 currencies that contributed significantly to our expenses (net of operating income) including taxes but excluding foreign currency income and expenses, and expenses relating to inflationary accounting are listed below (in $€$ million):
| Expenses currency | 9M 2024 | 9M 2023 |
|---|---|---|
| mEUR | mEUR | |
| INR | 280.6 | 262.6 |
| EUR | 180.0 | 151.1 |
| USD | 88.9 | 85.5 |
| RON | 43.5 | 41.0 |
| TRY | 20.2 | 8.2 |

The basic principles of financial management at Nagarro are financial prudence and stability, ensuring a reasonable profitability and assuring adequate liquidity, even as the company grows via calculated entrepreneurial bets. The Finance Council works to ensure we have the right capital structure in place, that we are managing cash and liquidity carefully, and that we are managing financial risks such as currency risks with the appropriate instruments.
We target a balanced debt-to-equity ratio that preserves flexibility for the company, allowing it to react to business opportunities and to changes in macroeconomic conditions. Nagarro's syndicated loan also incorporates covenants on the ratio of net debt to Adjusted EBITDA, which the company monitors and complies with.
The company's liquidity position at the end of 9M 2024 was comfortable. The current assets were $€ 415.1$ million, of which cash was $€ 141.0$ million. The current liabilities were $€ 167.2$ million, yielding a working capital of $€ 248.0$ million.
Total assets grew by $€ 51.6$ million to $€ 731.5$ million as of September 30, 2024, as against $€ 679.9$ million as of December 31, 2023. Of these, non-current assets decreased by $€ 9.5$ million to $€ 316.4$ million as of September 30, 2024, as against $€ 325.9$ million as of December 31, 2023. Within non-current assets, right of use assets from leases reduced by $€ 4.1$ million (mainly due to their depreciation by $€ 18.0$ million against their net addition of $€ 13.9$ million), intangible assets reduced by $€ 3.8$ million to $€ 22.7$ million (mainly due to currency differences and amortisation) and goodwill decreased by $€ 2.0$ million on account of currency differences. Current assets grew by $€ 61.1$ million to $€ 415.1$ million as of September 30, 2024, as against $€ 354.0$ million as of December 31, 2023. Within current assets, contract assets, trade receivables, other current financial assets and other current assets together increased by $€ 14.8$ million (primarily due to increase in trade receivables and contract assets by $€ 25.8$ million mainly due to increase in Q3 2024 revenues over Q4 2023 by approximately 10\% and reduction in the factoring utilization by $€ 4.9$ million). Income tax receivables increased by $€ 15.4$ million to $€ 29.8$ million due to advance tax payments in 9M 2024. Further, cash balance increased by $€ 30.9$ million to $€ 141.0$ million as of September 30, 2024, as against $€ 110.1$ million as of December 31, 2023.
Total liabilities grew by $€ 10.5$ million to $€ 509.3$ million as of September 30, 2024, as against $€ 498.7$ million as of December 31, 2023. Non-current liabilities grew by $€ 11.7$ million to $€ 342.1$ million as of September 30, 2024, as against $€ 330.4$ million as of December 31, 2023 mainly on account of net addition of loans of $€ 10.2$ million for payment of acquisition liabilities. Current liabilities decreased by $€ 1.2$ million to $€ 167.2$ million as of September 30, 2024, as against $€ 168.3$ million as of December 31, 2023 primarily due to increase in income tax liabilities by $€ 17.7$ million, offset by net decrease in acquisition liabilities of $€ 8.3$ million, repayment of working capital loans by $€ 3.2$ million, and decrease in other current liabilities, financial liabilities and factoring liabilities by $€ 3.1$ million, $€ 2.0$ million and $€ 1.5$ million, respectively.
Net assets represented by total equity grew by $€ 41.1$ million to $€ 222.2$ million as of September 30, 2024, as against $€ 181.1$ million as of December 31, 2023. The increase is primarily due to total comprehensive income for the period of $€ 38.9$ million and increase in capital reserves by $€ 2.2$ million (mainly from issuance of stock options under SOP 2020/II, SOP 2020/III and ESPP).
Our total cash inflow was $€ 33.1$ million in 9M 2024 against cash outflow of $€ 15.8$ million in 9M 2023. Cash flows for 9M 2023 are presented in the same format as the full year financials for financial year 2023.
Our operating cash flow increased by $€ 23.5$ million from $€ 41.4$ million in 9 M 2023 to $€ 64.9$ million in 9 M 2024 mainly because of the lower reduction in the utilization of funds under the factoring program by $€ 14.7$ million from $€ 20.3$ million in 9 M 2023 to $€ 5.7$ million in 9 M 2024 and increase in EBITDA by $€ 11.9$ million from $€ 88.7$ million in 9 M 2023 to $€ 100.7$ million in 9 M 2024. Operating cash flow adjusted for changes in factoring (including interest on factored amounts) was $€ 70.6$ million in 9 M 2024 as compared to $€ 61.7$ million in 9 M 2023.
Days of sales outstanding, calculated based on quarterly revenue and including both contract assets and trade receivables, has increased from 84 days on December 31, 2023 to 86 days on September 30, 2024. This also reflects the reduction of factoring volume.
The cash outflow from investing activities in 9 M 2024 was $€ 6.2$ million, mainly due to the payment of acquisition obligations of $€ 9.7$ million from older acquisitions (primarily ATCS: $€ 6.5$ million, Telesis: $€ 1.0$ million, APSL: $€ 1.3$ million, and RipeConcepts: $€ 0.9$ million), offset by the maturity of a long term fixed deposit of $€ 4.5$ million. The cash outflow from investing activities in 9 M 2023 was $€ 51.8$ million.
The cash outflow from financing activities in 9 M 2024 was $€ 25.5$ million as compared to $€ 5.4$ million in 9 M 2023. Cash outflow in 9 M 2024 was primarily from lease payments of $€ 18.9$ million, interest payments of $€ 13.6$ million and repayment of bank loans of $€ 4.0$ million. This was offset by cash inflow from bank loans of $€ 11.0$ million (mainly for payment of acquisition obligations).
Countries with the top 5 bank balances are listed below:
| Countries | September 30, 2024 | December 31, 2023 |
|---|---|---|
| mEUR | ||
| India | 63.0 | 38.1 |
| United States of America | 16.7 | 8.2 |
| Germany | 15.2 | 16.9 |
| United Arab Emirates | 5.5 | 4.1 |
| Romania | 5.2 | 7.3 |
Our single most important non-financial KPI is client satisfaction (CSAT) score, measured via a standardized client satisfaction (CSAT) survey. This survey is sent every quarter to the person responsible for project success on the client side. The CSAT does not cover very small engagements and at any point in time, may also not cover engagements via companies that recently became part of Nagarro. Despite these caveats, the CSAT results are central to our management system and often form the most important basis for variable pay to project leadership.
Our CSAT score was 91.8\% in Q1 2024 (Q1 2023: 92.0\%), 91.9\% in Q2 2024 (Q2 2023: 92.6\%) and 91.0\% in Q3 2024 (Q3 2023: 93.5\%) resulting in a 9 M 2024 score of $91.6 \%$ (9M 2023: 92.7\%). We expect this KPI to remain in the region of $92 \%$ in 2024.
Further, we use the concept of Net Promoter Score (NPS) in our client satisfaction survey as an additional performance indicator. The NPS question posed in the survey is: "On a scale of 1-10, how likely are you to recommend Nagarro to a friend or colleague?" Promoters are those who give a score of 9 or 10, Passives are those who give a score of 7 or 8 , and Detractors are those who respond with a score below 7. The NPS score is calculated as (number of Promoters - number of Detractors)*100/(total number of NPS responses). Nagarro's NPS score in the Q1 2024 survey was 66 (Q1 2023: 60), in the Q2 2024 survey was 62 (Q2 2023: 63) and in the Q3 2024 survey was 59 (Q3 2023: 67) resulting in an 9 M 2024 score of 62 (9M 2023: 64).
On September 30, 2024, Nagarro had 17,938 professionals of which 16,438 were professionals in engineering. The comparable numbers for September 30, 2023 were 19,182 and 17,728 and for December 31, 2023 were 18,413 and 16,934, respectively. Note that even non-engineers, such as designers, contributing to our engineering efforts are included in professionals in engineering.
Our latest guidance for 2024 was published on October 15, 2024. In this guidance, the company estimated the total 2024 revenue, calculated at the then current exchange rates and not including later acquisitions, to be in the region of $€ 960$ million, as against $€ 912$ million in 2023 . We have targeted gross margin in the region of $30 \%$ (as per the current method) and $26 \%$ (as per the previous method), which is not very different from the gross margin in 2023 ( $25.8 \%$ as per the previous method). We have targeted Adjusted EBITDA margin to be over 14\% in 2024, as against 13.8\% in 2023. Potential acquisitions in 2024 were not included in these projections.
Our key non-financial KPI is client satisfaction (CSAT) score. Our CSAT score for 2023 was 92.7\%. We expect the CSAT score for 2024 to continue to be in the region of $92 \%$.
Based on a strategic review and some recently conducted external testing, and given the prolonged weakness in the demand environment for digital services and the associated uncertainty, we request you to disregard our past statements on Nagarro's outlook beyond 2024. The consensus estimates by the financial analysts covering Nagarro of future revenue and earnings are currently seen by the Management Board as a fair estimate of how the company may perform beyond 2024.
The alternative performance measures in these management projections have been consistently estimated with the accounting principles applied in the consolidated financial statements and described in the Annual Report 2023. All of the above management projections are forecasts and may prove to be wrong.
In the period after the balance sheet date of September 30, 2024, Nagarro's business has not changed significantly except as set out below.
Against the background of recent media reports, the Nagarro SE Management Board confirms that, in the context of Nagarro SE's evaluation of strategic options and as part of discussions supported by certain board members holding Nagarro shares, Nagarro SE is in talks with certain interested parties regarding a potential take-private of Nagarro SE including a public tender offer. The Nagarro SE Management Board emphasizes that there is no certainty that an agreement will be reached regarding a potential take-private including a public tender offer.
for the nine-month period ended September 30, 2024 in accordance with IFRS
| September 30, | December 31, | |
|---|---|---|
| Assets | 2024 | 2023 |
| in kEUR | ||
| Intangible assets | 22,696 | 26,528 |
| Goodwill | 218,777 | 220,807 |
| Property, plant and equipment | 10,984 | 12,947 |
| Right of use assets | 43,512 | 47,632 |
| Other non-current financial assets | 2,954 | 3,339 |
| Other non-current assets | 647 | 738 |
| Deferred tax assets | 16,803 | 13,862 |
| Non-current assets | 316,374 | 325,852 |
| Inventories | - | 1 |
| Contract assets | 23,727 | 18,470 |
| Trade receivables | 202,997 | 182,488 |
| Other current financial assets | 5,651 | 15,296 |
| Other current assets | 11,985 | 13,295 |
| Income tax receivables | 29,755 | 14,337 |
| Cash | 141,015 | 110,123 |
| Current assets | 415,130 | 354,011 |
| Total assets | 731,503 | 679,864 |
| September 30, | December 31, | |
|---|---|---|
| Equity and Liabilities | 2024 | 2023 |
| in kEUR | ||
| Share capital | 13,776 | 13,776 |
| Treasury shares, at cost | (39,757) | (39,757) |
| Capital reserve | 253,965 | 251,717 |
| Profit carried forward | 226,735 | 174,594 |
| Net profit for the period | 41,338 | 52,141 |
| Changes in equity recognized directly in equity | (260,612) | (260,612) |
| Other comprehensive income | (13,197) | (10,743) |
| Total equity | 222,249 | 181,116 |
| Non-current loans and borrowings | 278,759 | 268,587 |
| Non-current lease liabilities | 25,343 | 28,604 |
| Long-term provisions for post-employment benefits | 16,104 | 14,865 |
| Other long-term provisions | 444 | 394 |
| Other non-current financial liabilities | 5,888 | 4,705 |
| Non-current liabilities from acquisitions | 7,156 | 5,257 |
| Deferred tax liabilities | 8,384 | 7,997 |
| Non-current liabilities | 342,078 | 330,409 |
| Current liabilities to loans and borrowings | 1,702 | 6,160 |
| Current lease liabilities | 18,340 | 20,089 |
| Short-term provisions for post-employment benefits | 2,364 | 1,940 |
| Other short-term provisions | 26,337 | 24,319 |
| Current contract liabilities | 13,141 | 15,002 |
| Trade payables | 18,062 | 17,936 |
| Current liabilities from acquisitions | 5,635 | 13,944 |
| Other current financial liabilities | 38,261 | 40,239 |
| Other current liabilities | 7,321 | 10,429 |
| Income tax liabilities | 36,015 | 18,282 |
| Current liabilities | 167,177 | 168,338 |
| Total liabilities | 509,255 | 498,747 |
| Equity and liabilities | 731,503 | 679,864 |
| Profit or Loss | Q3 | Q3 | 9M | 9M |
|---|---|---|---|---|
| 2024 | 2023 | 2024 | 2023 | |
| in bEUR | ||||
| Revenue | 242,925 | 234,258 | 725,357 | 690,642 |
| Own work capitalized | 72 | 37 | 186 | 152 |
| Other operating income | 3,360 | 6,928 | 13,121 | 17,579 |
| Cost of materials | $(16,502)$ | $(21,793)$ | $(51,065)$ | $(65,013)$ |
| Staff costs | $(172,460)$ | $(166,137)$ | $(519,087)$ | $(484,584)$ |
| Impairment of trade receivables and contract assets | $(322)$ | $(2,495)$ | $(843)$ | $(2,798)$ |
| Other operating expenses | $(25,204)$ | $(20,193)$ | $(67,017)$ | $(67,267)$ |
| Earnings before interest, taxes, depreciation and amortization (EBITDA) | 31,870 | 30,604 | 100,652 | 88,711 |
| Depreciation, amortization and impairment | $(9,317)$ | $(8,522)$ | $(28,381)$ | $(24,026)$ |
| Earnings before interest and taxes (EBIT) | 22,553 | 22,082 | 72,270 | 64,685 |
| Finance income | 857 | 338 | 2,395 | 1,101 |
| Finance costs | $(5,037)$ | $(5,163)$ | $(15,549)$ | $(13,198)$ |
| Earnings before taxes (EBT) | 18,372 | 17,258 | 59,116 | 52,588 |
| Income taxes | $(5,619)$ | $(4,699)$ | $(17,778)$ | $(13,444)$ |
| Profit for the period | 12,754 | 12,558 | 41,338 | 39,144 |
| Other comprehensive income | Q3 | Q3 | 9M | 9M |
| 2024 | 2023 | 2024 | 2023 | |
| in bEUR | ||||
| Items that will not be reclassified to profit or loss | ||||
| Actuarial gains (losses) | 2,187 | 273 | 1,799 | (423) |
| Tax effects | (551) | (69) | (437) | 113 |
| 1,636 | 204 | 1,362 | (310) | |
| Items that may be reclassified to profit or loss | ||||
| Foreign exchange differences | $(12,409)$ | 5,800 | $(5,278)$ | 2,002 |
| Hyperinflation restatement of equity | 189 | 2,717 | 1,949 | 2,717 |
| Tax effects | (47) | (679) | (487) | (679) |
| $(12,267)$ | 7,838 | $(3,816)$ | 4,039 | |
| Other comprehensive income for the period | $(10,631)$ | 8,041 | $(2,454)$ | 3,729 |
| Total comprehensive income for the period | 2,123 | 20,599 | 38,884 | 42,873 |
| Q3 | Q3 | 9M | 9M | |
|---|---|---|---|---|
| Basic earnings per share: | 2024 | 2023 | 2024 | 2023 |
| Number of shares (based on weighted average) | 13,322,118 | 13,360,943 | 13,322,118 | 13,544,527 |
| Number of shares (based on outstanding shares) | 13,322,118 | 13,322,118 | 13,322,118 | 13,322,118 |
| Basic earnings per share in EUR (based on weighted average) | 0.96 | 0.94 | 3.10 | 2.89 |
| Basic earnings per share in EUR (based on outstanding shares) | 0.96 | 0.94 | 3.10 | 2.94 |
| Diluted earnings per share: | ||||
| Number of shares (based on weighted average) | 13,330,087 | 13,365,272 | 13,330,087 | 13,548,932 |
| Number of shares (based on outstanding shares) | 13,330,087 | 13,326,447 | 13,330,087 | 13,326,523 |
| Diluted earnings per share in EUR (based on weighted average) | 0.96 | 0.94 | 3.10 | 2.89 |
| Diluted earnings per share in EUR (based on outstanding shares) | 0.96 | 0.94 | 3.10 | 2.94 |
Other comprehensive income


| Cash flows | ||
|---|---|---|
| Nine-month period ended September 30 | 2024 | 2023 |
| in MELIR | ||
| Cash flows from operating activities | ||
| EBIT | 72,270 | 64,685 |
| Depreciation, amortization and impairments of non-current assets | 28,381 | 24,026 |
| Non-cash purchase price adjustments of liabilities from acquisitions | (115) | - |
| Change in long-term provisions | 2,111 | 2,252 |
| Other non-cash income and expenses | 6,602 | 354 |
| Income taxes paid | $(18,557)$ | $(14,638)$ |
| Cash flows from changes in net working capital | $(20,126)$ | $(14,967)$ |
| Net cash inflow (outflow) from factoring | $(5,665)$ | $(20,330)$ |
| Net cash inflow from operating activities | 64,903 | 41,382 |
| Cash flows from investing activities | ||
| Payments for property, plant and equipment and intangible assets | $(3,837)$ | $(4,770)$ |
| Proceeds from sale of property, plant and equipment and intangible assets | 152 | 517 |
| Redemption of / (Investment in) fixed deposits | 4,450 | - |
| Interest received | 2,703 | 1,007 |
| Acquisition of subsidiaries, net of cash acquired | $(9,705)$ | $(48,541)$ |
| Net cash outflow from investing activities | $(6,237)$ | $(51,788)$ |
| Cash flows from financing activities | ||
| Purchase of treasury shares | - | $(29,739)$ |
| Proceeds from bank loans | 10,979 | 60,558 |
| Repayment of bank loans | $(3,979)$ | $(8,962)$ |
| Principal elements of lease payments | $(18,922)$ | $(17,507)$ |
| Interest paid | $(13,616)$ | $(9,779)$ |
| Net cash outflow from financing activities | $(25,538)$ | $(5,428)$ |
| Total cash flow | 33,128 | $(15,834)$ |
| Effects of exchange rate changes on cash and cash equivalents | (731) | 1,069 |
| Total changes in cash and cash equivalents | 32,397 | $(14,765)$ |
| Cash and cash equivalents at the beginning of period | 107,777 | 103,147 |
| Cash and cash equivalents at the end of period | 140,175 | 88,383 |
The accounting policies have not changed compared to the consolidated financial statements for the year 2023. The quarterly statement of Nagarro SE for Q3 and the nine-month period ended September 30, 2024, has not been reviewed by an auditor or has not been audited according to section 115 (5) WpHG (German Securities Trading Act).
Nagarro SE did not acquire any treasury shares in the first nine-months of 2024 and held 453,867 units of treasury shares as at September 30, 2024 and December 31, 2023.
The below table shows the net factoring amounts which are offset against trade receivables:
| Sep 30, 2024 | Dec 31, 2023 | |||||
|---|---|---|---|---|---|---|
| of which: | of which: | |||||
| Region | Net | Factoring utilization | Factoring liability | Net | Factoring utilization | Factoring liability |
| 6,852,09 | 6,852,09 | 6,852,09 | 6,852,09 | 6,852,09 | 6,852,09 | |
| Germany | 831 | 1,601 | (770) | - | - | - |
| United States of America | 18,147 | 18,217 | (70) | 20,338 | 22,684 | $(2,346)$ |
| Austria | - | - | - | 3,504 | 3,504 | - |
| 18,978 | 19,818 | (840) | 23,842 | 26,188 | $(2,346)$ |
Significant transactions with related parties in accordance with section 115 (4) sentence 2 WpHG and IAS 34.15B (j)
No additional related parties have been identified during the period ended September 30, 2024 compared to period ended December 31, 2023. Further, there are no significant changes in the nature of transactions with parties. As the amount in the transactions with these related parties is not material, the same has not been disclosed in these interim financial statements.
The condensed consolidated financial statements as at September 30, 2024 include all the subsidiaries of the Group as mentioned in the consolidated financial statements as at December 31, 2023 along with the following addition made during the first nine months of 2024:
(i) Nagarro Software Limited, a newly incorporated wholly owned subsidiary in Ireland
The following entity was closed during the first nine months of 2024:
(i) Nagarro Software Solutions (Xi'an), Inc. (China)
Also to improve operational alignment, Nagarro has merged the following legal entity:
(i) Livisi GmbH, Germany with Nagarro GmbH, Germany and registered the merger in the commercial register on August 20, 2024, with an effective merger date of January 3, 2024.
In the period after September 30, 2024 and the date when the condensed consolidated financial statements were issued, the following events of particular importance exist:
Nagarro has merged Infocore Engineering \& IT Services Inc., United States of America with Nagarro Inc., United States of America with an effective merger date of October 1, 2024.
Further, Nagarro closed its legal entity - ATCS (Beijing) Technology Consulting Company Limited, Beijing, China.
In the context of Nagarro SE's evaluation of strategic options and as part of discussions supported by certain board members holding Nagarro shares, Nagarro SE is in talks with certain interested parties regarding a potential take-private of Nagarro SE including a public tender offer. The Nagarro SE Management Board emphasizes that there is no certainty that an agreement will be reached regarding a potential take-private including a public tender offer.
By way of a share purchase agreement dated October 30, 2024, Nagarro Software Limited, United Kingdom, acquired FWD View Limited, United Kingdom ("FWD View").
FWD View is recognized for its expertise in delivering data-driven solutions to clients in the financial services industry. FWD View excels in data quality, governance, protection and analytics and cloud-based solutions using cutting-edge tools and platforms such as Delphix, Collibra, Databricks and AWS. The transaction significantly broadens Nagarro's access to key players in the UK financial services sector. With this transaction, key clients can anticipate an enhanced level of services and an expanded array of offerings in the data technology domain.
A maximum purchase price of GBP 18.0 million (including earnout payment of GBP 10.0 million over the period) plus excess working capital was agreed for the acquisition of FWD View. The fixed component of the purchase price of GBP 8.0 million (€9.5 million) and excess working capital of GBP 0.7 million ( $€ 0.8$ million) was paid on October 30, 2024 and once the excess working capital calculations are finalised, the same will be adjusted. The remaining purchase price is due between 2025 and 2028, depending on the achievement of targets. The closing of the deal has been done and one hundred percent of the equity of FWD View has been acquired. Accordingly, FWD View will be consolidated for the first time with Nagarro from November 1, 2024.
For details, refer our IR website:
Nagarro SE
Baierbrunner Str. 15
81379 Munich
Germany
Phone: +49 89785000282
+49 89231219151 (Investor Relations)
Fax: +49 32222132620
E-Mail: [email protected]
[email protected] (Investor Relations)
Authorized representatives Management Board:
Manas Human (Chairperson), Annette Mainka, Vikram Sehgal
Chairperson of the Supervisory Board:
Carl Georg Dürschmidt
Registration Court:
HRB-Nr. 254410, Amtsgericht München
VAT ID:
DE 815882160
Responsible for the content acc. to Section 55 (2) Interstate Broadcasting Agreement RStV:
Manas Human
Investor Relations:
Gagan Bakshi
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