Interim / Quarterly Report • Jul 29, 2021
Interim / Quarterly Report
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PRESS RELEASE


| Ordina records revenue growth in first half of 2021 | 3 |
|---|---|
| H1 2021 highlights | 3 |
| Q2 2021 highlights | 3 |
| Key figures | 3 |
| Jo Maes, Ordina CEO, on the results | 3 |
| Group performance | 4 |
| Revenue | 4 |
| Employees and productivity | 4 |
| EBITDA | 5 |
| Performance per region | 5 |
| Net result | 6 |
| Net cash and cash flow | 7 |
| Risk management | 8 |
| Management Board statement | 9 |
| Additional information | 10 |
| Condensed consolidated interim financial statements | 12 |
|---|---|
| Consolidated balance sheet | 13 |
| Consolidated income statement | 14 |
| Consolidated statement of comprehensive income | 15 |
| Consolidated statement of changes in equity | 16 |
| Consolidated statement of cash flows | 17 |
| Notes to the condensed consolidated interim financial statements | 18 |
Ordina is an independent IT services provider in the Benelux, with around 2,650 employees. We focus on giving our clients a digital edge in the sectors financial services, industry and the public sector. We do this by connecting technology, business challenges and people. Ordina wants to help its clients to stay ahead of the challenges and changes in their business. Ordina was founded in 1973. Its shares have been listed on the NYSE Euronext Amsterdam stock exchange since 1987 and are included in the Small Cap Index (AScX). Ordina recorded revenues of EUR 369 million in 2020. You will find more information on our website: www.ordina.nl/en
This document contains forward-looking statements regarding the financial performance of Ordina N.V. and outlines certain plans, targets and ambitions based on current insights. Such forecasts are obviously not without risk and entail a certain degree of uncertainty since there are no guarantees regarding future circumstances. There are multiple factors that could potentially result in the actual results and outcomes differing from those outlined in this document. Such factors include: general economic trends, the pace of globalisation of the markets for solutions, IT and consulting, increased performance commitments, scarcity on the labour market, and future acquisitions and disposals.
| 4 November 2021 Trading update Q3 | |||
|---|---|---|---|
| 17 February 2022 Publication full-year | |||
| results 2021 | |||
| 7 April 2022 | General meeting |

Nieuwegein, 29 July 2021 – Ordina N.V. (Ordina), an independent IT services provider in the Benelux, today presents its 2021 interim results and the highlights for the second quarter of 2021.
| Change | Change | |||||
|---|---|---|---|---|---|---|
| H1 2021 vs. | Q2 2021 vs. | |||||
| (in thousands of euro unless otherwise stated) |
H1 2021 | H1 2020 | H1 2020 | Q2 2021 | Q2 2020 | Q2 2020 |
| Revenue | 195,671 | 188,040 | +4.1% | 95,374 | 91,765 | +3.9% |
| Working days (NL/Belux) | 124 / 124 | 124 / 125 | 0 / -1 | 61 / 61 | 60 / 61 | +1 / 0 |
| Adjusted for working days | +4.3% | +2.9% | ||||
| EBITDA | 24,447 | 22,910 | 1,537 | 8,701 | 10,766 | -2,065 |
| EBITDA margin | 12.5% | 12.2% | 0.3%pt | 9.1% | 11.7% | -2.6%pt |
| Net profit | 11,870 | 10,340 | 1,530 | 3,450 | 4,575 | -1,125 |
| Net cash position | 26,795 | 30,980 | -4,185 | |||
| Free cash flow | 7,280 | 7,004 | 276 |
"We delivered a strong performance and recorded growth in the first half of this year. We increased revenue by 4.1% and net profit rose to EUR 11.9 million. Belgium and Luxembourg continued to deliver strong performances, and we also recorded growth in the Netherlands.
Our higher revenue was driven by more contracts based on our five business propositions and an increase in the deployment of our professionals in teams. The primary sources of the higher revenue were the public sector with our High performance teams and the industry sector with our Cybersecurity & compliance solutions. This led to an increase in the share of revenue from our business propositions to 39% in the first half of 2021, compared with 37% in 2020.
Despite the tight labour market, we managed to increase the number of our own employees in the second quarter. We supported our recruitment efforts with a successful labour market campaign. We will continue to focus fully on recruitment and engaged employees in the second half of this year. The employee engagement survey we conducted in May resulted in a higher average satisfaction score of 7.7. Our colleagues greatly appreciate the collaboration on complex challenges at our clients and value the career opportunities within Ordina."

Revenue came in 4.1% higher at EUR 195.7 million in the first half of 2021 (H1 2020: EUR 188.0 million). The share of revenue from our business propositions continued to increase, rising to 39% in H1 2021 from 37% in H1 2020.
| Change H1 2021 vs. |
Change Q2 2021 vs. |
|||||
|---|---|---|---|---|---|---|
| (in thousands of euro) | H1 2021 | H1 2020 | H1 2020 | Q2 2021 | Q2 2020 | Q2 2020 |
| Public sector | 81,817 | 76,442 | +7.0% | 39,992 | 37,578 | +6.4% |
| Financial services | 51,094 | 50,485 | +1.2% | 24,885 | 24,660 | +0.9% |
| Industry | 62,760 | 61,113 | +2.7% | 30,497 | 29,527 | +3.3% |
| Total | 195,671 | 188,040 | +4.1% | 95,374 | 91,765 | +3.9% |
The public sector continues to focus heavily on the switch to digital services. In the first half of this year, we once again increased our revenue from High performance teams and Data-driven and Cybersecurity & compliance solutions. In the financial sector, the demand for more High performance teams, Business platforms & cloud and data-driven solutions led to a slight increase in our revenues in this market segment. We continued to increase our revenues from the industry sector, thanks to the demand for compliance solutions in the pharmaceutical sector, plus we are also seeing an increase in the need for cybersecurity-related solutions.
| Year-end 2020 | Net change | End Q1 2021 | Net change | End H1 2021 | |
|---|---|---|---|---|---|
| Direct FTEs | 2,298 | -29 | 2,269 | +10 | 2,279 |
| Indirect FTEs | 288 | +1 | 289 | -2 | 287 |
| Total | 2,586 | -28 | 2,558 | +8 | 2,566 |
In the second quarter of this year, we saw an increase in the influx of new employees, which resulted in growth of 10 direct employees. Despite this, the number of direct employees fell slightly by 19 FTEs to 2,279 FTEs in the first half of the year. The tightness of the labour market makes recruitment very challenging and employee retention remains a key priority for Ordina. The average number of direct employees fell by 49 FTEs to 2,256 FTEs over the first half of 2021, compared with 2,305 FTEs at the end of H1 2020. This includes the impact of our reduced recruitment efforts in 2020. Recruitment will continue to be a priority in the second half of this year. Due to the persistent demand for our IT services and the tightness of the labour market, we are being forced to hire in more external professionals to meet our obligations.
To recruit new employees, in the first half of this year Ordina focused on target group-oriented online labour market campaigns with a strong focus on working in teams, in combination with referral initiatives and recruitment events. On top of this, we are investing in the talent development of our employees via our career weeks and other initiatives.
Productivity came in at 75.8% in the first half of 2021 (H1 2020: 72,7%). This increase was driven by our successful response to the high demand for our services and improved operational efficiency. In absolute terms, the high productivity was also influenced by the government's Covid-19 measures (lockdowns), which led to fewer days of

leave and lower absenteeism in the first half of this year. The Covid-19-related impact was limited when compared with last year.
Ordina measures employee engagement twice a year. We conducted a new survey in May of this year, which showed that the score had risen to 7.7 (7.4 in May 2020) and that employees' engagement with Ordina had increased strongly. Employees primarily appreciate the collaboration with colleagues on complex challenges at our clients.
EBITDA increased by EUR 1.5 million to EUR 24.4 million in the first half of 2021 (H1 2020: EUR 22.9 million). The EBITDA margin increased by 0.3%pt to 12.5%. The improvement in our result was driven by the increased deployment of our professionals in teams, contracts based on our business propositions and higher productivity. The first-half result was also influenced by one-off cost items of around EUR 1.6 million; for more information on this, see the sections 'Performance per region' and 'Other provisions' in the interim financial statements (page 24).
EBITDA declined by EUR 2.1 million to EUR 8.7 million in the second quarter (Q2 2020: EUR 10.8 million). This decline was driven by a number of effects, including the catch-up effect on leave, investments in growth, the impact of one-off cost items and the costs of postponed activities from the first quarter in connection with the Covid-19 measures (lockdowns), which were fully in force in the first quarter. The latter resulted in a shift in costs, primarily on the events and marketing fronts. These costs were much lower in the second quarter of 2020, due to the impact of the strict Covid-19 measures in place at that time.
| Change H1 2021 vs. |
Change Q2 2021 vs. |
|||||
|---|---|---|---|---|---|---|
| (in thousands of euro) | H1 2021 | H1 2020 | H1 2020 | Q2 2021 | Q2 2020 | Q2 2020 |
| The Netherlands | 126,295 | 124,797 | +1.2% | 61,266 | 60,448 | +1.4% |
| Belgium/Luxembourg | 69,376 | 63,243 | +9.7% | 34,108 | 31,317 | +8.9% |
| Total | 195,671 | 188,040 | +4.1% | 95,374 | 91,765 | +3.9% |
Revenue per region
In the Netherlands, revenue came in 1.2% higher at EUR 126.3 million (H1 2020: EUR 124.8 million), driven by increasing revenue from our business propositions. We noted a sharp increase in the revenue from High performance teams and data-driven solutions. We recorded higher revenue with external hires, to meet our obligations from our public sector framework agreements.

| (in thousands of euro or percentage) |
H1 2021 | H1 2020 | Delta | |||
|---|---|---|---|---|---|---|
| The Netherlands | 11,965 | 9.5% | 11,826 | 9.5% | 139 | 0,0%pt |
| Belgium/Luxembourg | 12,482 | 18.0% | 11,084 | 17.5% | 1,398 | 0.5%pt |
| Total | 24,447 | 12.5% | 22,910 | 12.2% | 1,537 | 0.3%pt |
In the Netherlands, EBITDA increased to EUR 12.0 million (H1 2020: EUR 11.8 million). The EBITDA margin remained the same at 9.5%.
The result in the Netherlands was impacted by one-off cost items of EUR 1.6 million. This is largely related to a provision for a past dispute with one of our suppliers. The court issued a ruling on this dispute in the first half of 2021. An appeal has been lodged against this ruling. For further information, see the note 'Other provisions' in the interim financial statements (page 24).
The operational performance (excluding one-off items) of Ordina's Dutch business continued to improve in the first half of 2021, driven by high productivity, more revenue from our teams and business propositions and the positive development of rates.
In Belgium/Luxembourg, EBITDA increased by EUR 1.4 million to EUR 12.5 million (H1 2020: EUR 11.1 million). The EBITDA margin increased by 0.5%pt to 18.0%. The high margin was driven by the growth of the organisation with its own employees, continued high productivity, more revenue from our teams, business propositions and the positive development of rates.
| (in thousands of euro) | H1 2021 | H1 2020 |
|---|---|---|
| EBITDA | 24,447 | 22,910 |
| Depreciation & Amortisation | -7,088 | -7,390 |
| Operating result (EBIT) | 17,359 | 15,520 |
| Finance expenses /result of associates | -596 | -613 |
| Result before taxes | 16,763 | 14,907 |
| Taxes | -4,893 | -4,567 |
| Net result | 11,870 | 10,340 |
The net result increased by EUR 1.5 million to EUR 11.9 million in the first half of 2021 (H1 2020: EUR 10.3 million), in line with the increase in the operating result. Earnings per share increased to EUR 0.13 (H1 2020: EUR 0.11).

| (rounded off to millions of euro) | |
|---|---|
| Year-end 2020 | 44.4 |
| Net result | 11.9 |
| Depreciation | 7.1 |
| Working capital, provisions and other changes | -5.1 |
| Interest & taxes | 1.5 |
| Net investments | -3.0 |
| Dividend payment | -22.3 |
| Other cash flows from financing activities | -7.6 |
| End H1 2021 | 26.8 |
The free cash flow increased to EUR 7.3 million in the first half of 2021 (H1 2020: EUR 7.0 million). This increase was driven by the improved operational performance.
As per 30 June 2021, Ordina had not taken up any funds from its financing facility. The net debt to adjusted EBITDA ratio, as formulated in the financing agreement, stood at -0.7 as per 30 June 2021 and was therefore below the maximum of 2.50 agreed with Ordina's banks. The Interest Cover Ratio stood at 224.0 on 30 June 2021 and therefore remained above the minimum of 5.0. See page 23 for more information on the financing facility.
In June 2021, Ordina agreed a second extension with ABN Amro and ING, which means the agreement now ends in July 2024. Ordina's capital position and liquidity position are strong and provide a solid foundation for the future.

In its 2020 Annual Report (pages 63 onwards), Ordina describes the main objectives and procedures of its risk management and control systems, as well as the main risks and any mitigating measures. Ordina has assessed the identified risks and has determined that the main risks identified will remain the same in the second half of 2021.
The main risks are:
For additional details on this subject, we refer you to Ordina's 2020 annual report on our website: www.ordina.nl/en/.
We monitor the risks we have identified on a continuous basis. Nevertheless, it is possible that new or previously unidentified risks emerge that are not yet known and that could potentially have a material impact on our business operations, targets and results. We will continuously monitor any known and new risks and take control measures and initiate mitigating actions whenever this is deemed necessary.

This document comprises Ordina N.V.'s 2021 interim report and the condensed consolidated interim financial statements. This interim report has been prepared in accordance with IAS 34, 'Interim Financial Reporting'. This interim report does not contain all the information required for financial statements. It should therefore be read in conjunction with the consolidated financial statements for the full year 2020. These interim financial statements have not been audited.
The Management Board hereby declares, in accordance with Section 5:25d (2) (c) of the Dutch Financial Supervision Act, that to the best of their knowledge:
Nieuwegein, 28 July 2021 J. Maes, CEO J. van Donk-van Wijnen, CFO

| 2021 | 2020 | |||
|---|---|---|---|---|
| NL | B | NL | B | |
| Q1 | 63 | 63 | 64 | 64 |
| Q2 | 61 | 61 | 60 | 61 |
| Q3 | 66 | 64 | 66 | 64 |
| Q4 | 66 | 63 | 65 | 63 |
| Total | 256 | 251 | 255 | 252 |
Ordina will explain its results at 09:00 CET on 29 July 2021 during a media conference call: +31 (0)20 531 5856.
Ordina will present its results at on 29 July 2021 at 10:30 CET at the analyst meeting in the Van der Valk Hotel Amsterdam-Amstel. You can follow this presentation via a webcast. You can follow the webcast via the link you will find on our website: www.ordina.nl. The presentation will be available on our website after the webcast.
Key definitions of the terms used in this press release.
EBITDA: earnings before interest, taxes, depreciation and amortisation.
Direct FTE: an employee for whom we can charge clients billable hours and who does not have a full-time staff or management role.
Productivity: % of the workable hours that a (direct) employee is deployed on a billable basis.
Free cash flow (FCF): the FCF is the sum of the net cash flow from operational business activities and investment activities, adjusted for cash flows related to acquisitions and divestments of group companies and associates and any dividends received from associates. Lease payments are also deducted from the FCF.


For additional information on this press release:
PERSBERICHT
PAULINE VISSCHER, INVESTOR RELATIONS M [email protected] T +31 (0)30 663 7000
M [email protected] T +31 (0)30 663 7000
JOYCE VAN DONK - VAN WIJNEN, CFO
M [email protected] T +31 (0)30 663 7111
JO MAES, CEO M [email protected] T +31 (0)30 663 7111

H1 2021

| (In euro thousands) | 30 June 2021 | 31 Dec 2020 | 30 June 2020 |
|---|---|---|---|
| Assets | |||
| Intangible assets | 127,387 | 128,203 | 129,032 |
| Right-of-use assets | 32,830 | 35,491 | 34,946 |
| Property, plant and equipment | 6,058 | 4,697 | 4,540 |
| Investments in associates | 323 | 323 | 340 |
| Deferred income tax assets | 10,466 | 12,323 | 12,502 |
| Total non-current assets | 177,064 | 181,037 | 181,360 |
| Trade receivables and other short term assets | 69,165 | 60,652 | 67,620 |
| Cash and cash equivalents | 26,795 | 44,405 | 30,980 |
| Total current assets | 95,960 | 105,057 | 98,600 |
| Total assets | 273,024 | 286,094 | 279,960 |
| Equity and liabilities | |||
| Paid-up and called-up share capital | 9,326 | 9,326 | 9,326 |
| Share premium reserve | 136,219 | 136,219 | 136,219 |
| Retained earnings | 7,866 | 9,976 | 17,814 |
| Profit for the period | 11,870 | 22,290 | 10,340 |
| Total equity | 165,281 | 177,811 | 173,699 |
| Employee related provisions | 1,030 | 1,015 | 1,098 |
| Lease liabilities | 24,375 | 26,885 | 26,620 |
| Total non-current liabilities | 25,405 | 27,900 | 27,718 |
| Lease liabilities | 9,780 | 9,807 | 9,469 |
| Other provisions | 2,247 | 939 | 883 |
| Trade payables and other short term liabilities | 68,603 | 67,518 | 66,499 |
| Current tax payable | 1,708 | 2,119 | 1,692 |
| Total current liabilities | 82,338 | 80,383 | 78,543 |
| Total liabilities | 107,743 | 108,283 | 106,261 |
| Total equity and liabilities | 273,024 | 286,094 | 279,960 |

| (In euro thousands) | H1 2021 | FY 2020 | H1 2020 |
|---|---|---|---|
| Revenue from contracts with customers | 195,671 | 369,233 | 188,040 |
| Operating expenses | |||
| Cost of hardware, software and other direct costs | -3,113 | -5,804 | -2,770 |
| Work contracted out | -47,758 | -89,059 | -45,248 |
| Personnel expenses | -110,631 | -215,084 | -109,654 |
| Amortisation | -816 | -1,673 | -842 |
| Depreciation right-of-use assets | -5,147 | -11,014 | -5,559 |
| Depreciation tangible fixed assets | -1,125 | -2,443 | -989 |
| Other operating expenses | -9,722 | -12,924 | -7,458 |
| Total operating expenses | -178,312 | -338,001 | -172,520 |
| Operating profit (EBIT) | 17,359 | 31,232 | 15,520 |
| Finance costs - other | -150 | -284 | -131 |
| Finance costs - lease liabilities | -446 | -950 | -482 |
| Share of profit of associates | - | -17 | - |
| Profit before income tax | 16,763 | 29,981 | 14,907 |
| Income tax expense | -4,893 | -7,691 | -4,567 |
| Net profit for the reporting period | 11,870 | 22,290 | 10,340 |
| Net profit is attributable to: | |||
| Shareholders of the company | 11,870 | 22,290 | 10,340 |
| Net profit for the reporting period | 11,870 | 22,290 | 10,340 |
| (in euros, unless indicated otherwise) | |||
| Earnings per share - basic | 0.13 | 0.24 | 0.11 |
| Earnings per share - diluted | 0.13 | 0.24 | 0.11 |
| Number of shares outstanding at end of reporting period (in thousands) | 93,256 | 93,256 | 93,256 |
The notes on pages 18 through 27 are an integral part of these condensed interim financial statements.

| (In euro thousands) | H1 2021 | FY 2020 | H1 2020 |
|---|---|---|---|
| Net profit | 11,870 | 22,290 | 10,340 |
| Items not te be reclassified to profit or loss in subsequent periods | |||
| Actuarial gains and losses on defined benefit plans | - | 85 | - |
| Tax on items taken directly to or transferred from equity | - | -21 | - |
| Other comprehensive income, net of tax | - | 64 | - |
| Total comprehensive income | 11,870 | 22,354 | 10,340 |
| Total comprehensive income is attributable to: | |||
| Shareholders of the company | 11,870 | 22,354 | 10,340 |
| Total comprehensive income | 11,870 | 22,354 | 10,340 |

| Net profit for | |||||
|---|---|---|---|---|---|
| Issued | Share premium | Retained | the reporting | ||
| (In euro thousands) Balance at 1 January 2020 |
capital 9,326 |
reserve 136,219 |
earnings 3,077 |
period 14,875 |
Total equity 163,497 |
| Changes in H1 2020 | |||||
| Net profit for the reporting period | - | - | - | 10,340 | 10,340 |
| Other comprehensive income: | |||||
| Actuarial gains and losses | - | - | - | - | - |
| Total comprehensive income for the reporting period | - | - | - | 10,340 | 10,340 |
| Transactions with owners: | |||||
| Appropriation of profit previous year | - | - | 14,875 | -14,875 | - |
| Dividend distribution | - | - | - | - | - |
| Share based payments - treasury shares settlement | - | - | -673 | - | -673 |
| Share based payments - personnel expenses | - | - | 535 | - | 535 |
| Total transactions with owners | - | - | 14,737 | -14,875 | -138 |
| Balance at 30 June 2020 | 9,326 | 136,219 | 17,814 | 10,340 | 173,699 |
| Changes in H2 2020 | |||||
| Net profit for the reporting period | - | - | - | 11,950 | 11,950 |
| Other comprehensive income: | |||||
| Actuarial gains and losses | - | - | 64 | - | 64 |
| Total comprehensive income for the reporting period | - | - | 64 | 11,950 | 12,014 |
| Transactions with owners: | |||||
| Dividend distribution | - | - | -8,859 | - | -8,859 |
| Share based payments - personnel expenses | - | - | 957 | - | 957 |
| Total transactions with owners | - | - | -7,902 | - | -7,902 |
| Balance at 31 December 2020 | 9,326 | 136,219 | 9,976 | 22,290 | 177,811 |
| Changes in H1 2021 | |||||
| Net profit for the reporting period | - | - | - | 11,870 | 11,870 |
| Other comprehensive income: | |||||
| Actuarial gains and losses | - | - | - | - | - |
| Total comprehensive income for the reporting period | - | - | - | 11,870 | 11,870 |
| Transactions with owners: | |||||
| Appropriation of profit previous year | - | - | 22,290 | -22,290 | - |
| Dividend distribution | - | - | -22,288 | - | -22,288 |
| Share based payments - treasury shares settlement | - | - | -2,602 | - | -2,602 |
| Share based payments - personnel expenses | - | - | 490 | - | 490 |
| Total transactions with owners | - | - | -2,110 | -22,290 | -24,400 |
| Balance at 30 June 2021 | 9,326 | 136,219 | 7,866 | 11,870 | 165,281 |

| (In euro thousands) | H1 2021 | H1 2020 |
|---|---|---|
| Cash flows from operating activities | ||
| Net profit for the reporting period | 11,870 | 10,340 |
| Adjustments for | ||
| Finance costs - other | 150 | 131 |
| Finance costs - lease liabilities | 446 | 482 |
| Taxes | 4,893 | 4,567 |
| Adjustments for | ||
| Amortisation | 816 | 842 |
| Depreciation right-of-use assets | 5,147 | 5,559 |
| Depreciation tangible fixed assets | 1,125 | 989 |
| Movements in long term provisions | 15 | 15 |
| Share based payments | 490 | 535 |
| Working capital changes | ||
| Movements in receivables | -8,513 | -193 |
| Movements in current liabilities | 2,934 | -6,114 |
| Cash generated from operations | 19,373 | 17,153 |
| Interest paid | -590 | -580 |
| Income taxes paid | -3,446 | -2,751 |
| Net cash from operating activities | 15,337 | 13,822 |
| Cash flows from investing activities | ||
| Purchases of intangible fixed assets | - | -123 |
| Purchases of property, plant and equipment | -3,036 | -1,217 |
| Divestment of intangible fixed assets | - | - |
| Divestment of property, plant and equipment | 2 | 3 |
| Net cash used in investing activities | -3,034 | -1,337 |
| Cash flows from financing activities | ||
| Lease payments | -5,023 | -5,481 |
| Settlement of share based payment | -2,602 | -673 |
| Dividend distribution to shareholders | -22,288 | - |
| Net cash used in financing activities | -29,913 | -6,154 |
| Net movements in cash and cash equivalents | -17,610 | 6,331 |
| Net movement in cash and cash equivalents | -17,610 | 6,331 |
| Cash and cash equivalents at beginning of the reporting period | 44,405 | 24,649 |
| Cash and cash equivalents at the end of the reporting period | 26,795 | 30,980 |

Ordina N.V. has its registered office in Nieuwegein, the Netherlands. These condensed consolidated interim financial statements for the six months ended 30 June 2021 comprise the financial information of Ordina N.V. and all its subsidiaries ('the group').
Ordina is an independent IT services provider in the Benelux, with around 2,650 employees. We focus on giving our clients a digital edge in the sectors: financial services, industry and the public sector. We do this by devising, building and managing technological solutions. Ordina helps its clients to stay ahead of the challenges and changes in their business.
Ordina was founded in 1973. Its shares have been listed on the NYSE Euronext Amsterdam stock exchange since 1987 and are included in the Smallcap Index (AScX)
The condensed consolidated interim financial statements have been prepared in accordance with IAS 34, 'Interim Financial Reporting', as adopted for use within the European Union. They do not contain all the information that is required for a full set of financial statements, and should therefore be read in conjunction with the Ordina N.V. consolidated financial statements for the full year 2020. The 2020 Annual Report (including the consolidated financial statements for the 2020 financial year) is available online at: www.ordina.nl/en/.
The condensed consolidated interim financial statements were prepared by the Management Board and approved for publication by the Supervisory Board on 28 July 2021. These condensed consolidated interim financial statements have not been audited.
Ordina's condensed consolidated interim financial statements have been drawn up in Dutch and in English, with the Dutch text prevailing.
For an explanation of the accounting policies for the valuation, determination of results and statement of cash flows, we refer you to the consolidated financial statements for the full year 2020. The consolidated financial statements for the full year 2020 were drawn up in accordance with the International Financial Reporting Standards (IFRS), together with the interpretations of same as adopted by the International Accounting Standards Board (IASB), as accepted for use within the European Union, and the legal provisions of Section 9 of Book 2 of the Dutch Civil Code.
The same accounting policies have been applied to the interim report, with the exception of the new standards, amendments to standards and interpretations outlined below, which have been included and found relevant for Ordina. The accounting policies have been applied consistently by all subsidiaries and across all periods as presented in these condensed consolidated interim financial statements.
These condensed interim financial statements are presented in euro. Amounts are stated in thousands of euro unless otherwise stated, which may result in rounding off differences.
Insofar as applicable, the group has applied all published IFRS standards, amendments and interpretations that came into effect on 1 January 2021. Ordina has not opted for the early application of any standards, amendments or interpretations that have been published but are not yet effective.
Various amendments and interpretations are required as from 2021, but these have no impact on Ordina's condensed interim financial statements.

The preparation of the consolidated interim financial statements requires management to make estimates and assumptions that have an impact on the valuation of assets and liabilities, on the determination of results, as well as on the reporting of contingent assets and liabilities. Actual results may differ from these estimates and assumptions.
The assumptions and estimates are based on historical experience and various other factors that can be deemed reasonable under the circumstances. Ordina continually evaluates said assumptions and estimates. For a list of the most critical assumptions and estimates, we refer you to section 5 of the notes to the consolidated financial statements for 2020, as included in the 2020 annual report. In the first half of 2021, there were no significant changes in the critical assumptions and estimates as explained in the consolidated financial statements for 2020.
In its 2020 annual report (page 63 onwards), Ordina described in detail the critical risks identified and its risk management and control systems. Ordina has evaluated the risks identified and determined that the main risks identified will remain applicable in the second half of 2021.
The table below specifies the revenue from contracts with clients that Ordina recognises.
| H1 2021 | H1 2020 | |||||
|---|---|---|---|---|---|---|
| the Netherlands |
Belgium / Luxembourg |
Total | the Netherlands |
Belgium / Luxembourg |
Total | |
| Type of goods or services | ||||||
| Sale of hardware and software | 152 | 790 | 942 | 134 | 651 | 785 |
| IT Services | 126,143 | 68,586 | 194,729 | 124,663 | 62,592 | 187,255 |
| Total revenue from contracts with customers | 126,295 | 69,376 | 195,671 | 124,797 | 63,243 | 188,040 |
| Timing of revenue recognition | ||||||
| Goods transferred at a point in time | 152 | 741 | 893 | 173 | 509 | 682 |
| Services transferred over time | 126,143 | 68,635 | 194,778 | 124,624 | 62,734 | 187,358 |
| Total revenue from contracts with customers | 126,295 | 69,376 | 195,671 | 124,797 | 63,243 | 188,040 |
Revenue per sector can be specified as follows:
| H1 2021 | H1 2020 | |
|---|---|---|
| Revenue by markets | ||
| Public | 81,817 | 76,442 |
| Finance | 51,094 | 50,485 |
| Industry | 62,760 | 61,113 |
| Total revenue from contracts with customers | 195,671 | 188,040 |
The organisation is structured in line with Ordina's services. The information reported on a monthly basis to the Management Board, in its capacity as chief operating decision maker, is in line with this structure. Ordina's results are divided to reflect the company's various segments. The Management Board's decision-making is based on this information. Ordina discloses segment information on the basis of the structure of the internal governance, reporting lines and decision-making within the company. Ordina recognises the segments the Netherlands and Belgium/Luxembourg.

The Management Board's financial assessment of the segments focuses primarily on revenue and EBITDA. Ordina provides segment information for the segments the Netherlands and Belgium/Luxembourg. Segment results, assets and liabilities consist of items that are directly or reasonably attributable to the segment in question. The prices and terms of inter-segment transactions are determined on an arm's length, objective basis. Segment-related capital expenditure is the total amount of costs incurred during the reporting period to acquire assets for the segment that are expected to be used for more than one reporting period. Management information related to balance sheet positions and the analysis of same is provided at the level of the Netherlands and Belgium/Luxembourg respectively.
The segment results can be specified as follows:
| H1 2021 | H1 2020 | ||||||
|---|---|---|---|---|---|---|---|
| the Netherlands |
Belgium / Luxembourg |
Total | the Netherlands |
Belgium / Luxembourg |
Total | ||
| Total segment revenue | 128,386 | 72,353 | 200,739 | 126,123 | 65,923 | 192,046 | |
| Inter-segment revenue | -2,091 | -2,977 | -5,068 | -1,326 | -2,680 | -4,006 | |
| Revenue from contracts with customers | 126,295 | 69,376 | 195,671 | 124,797 | 63,243 | 188,040 | |
| EBITDA | 11,965 | 12,482 | 24,447 | 11,826 | 11,084 | 22,910 | |
| Amortisation | -707 | -109 | -816 | -735 | -107 | -842 | |
| Depreciation right-of-use assets | -3,206 | -1,941 | -5,147 | -3,703 | -1,856 | -5,559 | |
| Depreciation tangible fixed assets | -849 | -276 | -1,125 | -713 | -276 | -989 | |
| Operating profit (EBIT) | 7,203 | 10,156 | 17,359 | 6,675 | 8,845 | 15,520 | |
| Finance costs - other | -170 | 20 | -150 | -142 | 11 | -131 | |
| Finance costs - lease obligations | -323 | -123 | -446 | -355 | -127 | -482 | |
| Profit before income tax | 6,710 | 10,053 | 16,763 | 6,178 | 8,729 | 14,907 | |
| Income tax expense | -1,857 | -3,036 | -4,893 | -1,731 | -2,836 | -4,567 | |
| Net profit | 4,853 | 7,017 | 11,870 | 4,447 | 5,893 | 10,340 | |
| EBITDA margin | 9.5% | 18.0% | 12.5% | 9.5% | 17.5% | 12.2% |
The assets and liabilities of the segments can be specified as follows:
| 30 June 2021 | |||||||
|---|---|---|---|---|---|---|---|
| the Netherlands |
Belgium/ Luxembourg |
Total | Eliminations | Consolidated | |||
| Total assets | 252,831 | 91,353 | 344,184 | -71,160 | 273,024 | ||
| Total liabilities | 88,389 | 39,718 | 128,107 | -20,364 | 107,743 |
| 30 June 2020 | |||||||
|---|---|---|---|---|---|---|---|
| the | Belgium/ | ||||||
| Netherlands | Luxembourg | Total | Eliminations | Consolidated | |||
| Total assets | 264,977 | 97,013 | 361,990 | -82,030 | 279,960 | ||
| Total liabilities | 91,278 | 39,200 | 130,478 | -24,217 | 106,261 |

The other segment information can be specified as follows:
| H1 2021 | H1 2020 | |||||
|---|---|---|---|---|---|---|
| the Netherlands |
Belgium/ Luxembourg |
Total | the Netherlands |
Belgium/ Luxembourg |
Total | |
| Carrying amount of intangible assets | 109,915 | 17,472 | 127,387 | 111,342 | 17,690 | 129,032 |
| Carrying amount of right-of-use assets | 25,743 | 7,087 | 32,830 | 26,768 | 8,178 | 34,946 |
| Carrying amount of property, plant and equipment | 4,766 | 1,292 | 6,058 | 3,198 | 1,342 | 4,540 |
| Carrying amount of financial fixed assets | 10,550 | 239 | 10,789 | 12,624 | 218 | 12,842 |
| Purchases of intangible fixed assets | - | - | - | 88 | 35 | 123 |
| Purchases of right-of-use assets | 1,193 | 1,293 | 2,486 | 2,309 | 1,150 | 3,459 |
| Purchases of property, plant and equipment | 2,147 | 341 | 2,488 | 811 | 345 | 1,156 |
| Amortisation | 707 | 109 | 816 | 735 | 107 | 842 |
| Depreciation right-of-use assets | 3,206 | 1,941 | 5,147 | 3,703 | 1,856 | 5,559 |
| Depreciation tangible fixed assets | 849 | 276 | 1,125 | 713 | 276 | 989 |
| Income tax recognised in income statement | 1,857 | 3,036 | 4,893 | 1,731 | 2,836 | 4,567 |
| Income tax paid in reporting period | 557 | 2,889 | 3,446 | - | 2,751 | 2,751 |
| Number of staff at end of reporting period (FTEs) | 1,616 | 950 | 2,566 | 1,688 | 917 | 2,605 |
| Average number of staff (FTEs) | 1,589 | 947 | 2,536 | 1,680 | 913 | 2,593 |
Movements in intangible fixed assets can be specified as follows:
| 2021 | 2020 | |
|---|---|---|
| Carrying amount at 1 January | 128,203 | 129,751 |
| Additions | - | 123 |
| Amortisation | -816 | -842 |
| Carrying amount at 30 June | 127,387 | 129,032 |
As at 30 June 2021, goodwill amounted to EUR 124.5 million (as at 30 June 2020: EUR 124.5 million). Goodwill is monitored at the level of a group of cash-generating units within Ordina. These groups of cash-generating units are the same as the recognised segments. Ordina recognises the segments the Netherlands and Belgium/Luxembourg. Ordina conducts an impairment test on the goodwill at least once a year, on the basis of the relevant (groups of) cash-generating units.
The table below specifies the goodwill per segment:
| 2021 | 2020 | |
|---|---|---|
| the Netherlands | 107,353 | 107,353 |
| Belgium/Luxembourg | 17,142 | 17,142 |
| Carrying amount at 30 June | 124,495 | 124,495 |
The annual impairment test is conducted in the fourth quarter of each calendar year. In the first six months of 2021, Ordina assessed whether there were any indications of impairment of goodwill or other fixed assets. In mid-2020, Ordina recognised the Covid-19 pandemic as a triggering event, and on this basis conducted an interim impairment test. This interim impairment test in mid-2020 did not result in any impairment of goodwill or other fixed assets. On the basis of current developments at the time, Ordina did not recognise the Covid-19 pandemic as a triggering event in mid-2021. In the first half of 2021, there was no indication of any impairment of goodwill or other fixed assets, and on this basis Ordina did not conduct an interim impairment test.

Leases result in the recognition of a right-of-use asset and a corresponding lease liability on the balance sheet. The right-of-use assets are depreciated over the term of the underlying contracts.
Ordina has several lease contracts related to the lease of buildings and the use of equipment and lease cars. The term of the lease contracts generally varies from three to five years. The lease contract for the office location in Nieuwegein ends on 31 March 2028. The term of contracts related to lease cars generally varies from 36 to 48 months.
Ordina makes use of the exception for lease contracts with a term of less than 12 month on the commencement date of the contract, as well as the exception for lease contracts for assets with a low underlying value.
The changes in the right-of-use assets can be specified as follows:
| 2021 | 2020 | |
|---|---|---|
| Carrying amount at 1 January | 35,491 | 37,046 |
| Investments in new contracts | 3,140 | 2,927 |
| Modifications / renewals | - | - |
| Remeasurements | -654 | 532 |
| Depreciations | -5,147 | -5,559 |
| Carrying amount at 30 June | 32,830 | 34,946 |
Lease liabilities can be specified as follows:
| 2021 | 2020 | |
|---|---|---|
| Carrying amount at 1 January | 36,692 | 38,111 |
| Investments in new contracts | 3,140 | 2,927 |
| Modifications / renewals | - | - |
| Remeasurements | -654 | 532 |
| Interest costs | 446 | 482 |
| Lease payments (including IFRS 16 interest) | -5,469 | -5,963 |
| Carrying amount at 30 June | 34,155 | 36,089 |
| Lease obligations - long term | 24,375 | 26,620 |
| Lease obligations - short term | 9,780 | 9,469 |
| Total | 34,155 | 36,089 |
Lease liabilities are primarily related to rental and car lease contracts. The lease liabilities related to other equipment pertain to lease contracts for printing equipment and other inventory. During the term of the underlying contacts, the lease liabilities are increased by an interest component and reduced by lease payments.
Lease payments related to the redemption component are recognised in cash flows from financing activities. Lease payments related to the interest component are recognised in cash flows from operational activities.

The changes in property, plant and equipment can be specified as follows:
| 2021 | 2020 | |
|---|---|---|
| Carrying amount at 1 January | 4,697 | 4,376 |
| Additions | 2,488 | 1,156 |
| Depreciations | -1,127 | -992 |
| Carrying amount at 30 June | 6,058 | 4,540 |
Of the investments made in the first half of 2021, which totalled EUR 2.5 million (first half 2020: EUR 1.2 million), some EUR 0.5 million (first half 2020: EUR 0.9 million) was related to replacement investments in computer equipment and around EUR 2.0 million (first half 2020: EUR 0.3 million) was related to inventory and renovations, primarily related to the renovation of the office location in Nieuwegein.
Trade receivables and other short-term assets can be specified as follows:
| 2021 | 2020 | |
|---|---|---|
| Trade receivables - net | 36,654 | 37,109 |
| Unbilled receivables | 19,539 | 18,996 |
| Contract assets | 8,812 | 6,897 |
| Pension contributions - prepayments | - | 213 |
| Other receivables | 376 | 356 |
| Prepayments and accrued income | 3,784 | 4,049 |
| At 30 June | 69,165 | 67,620 |
At 30 June 2021, Ordina's net cash position stood at EUR 26.8 million (at end-June 2020: EUR 31.0 million). The net cash position is freely available. At end-June 2021, an amount of EUR 0.3 million (end-June 2020: EUR 1.0 million) was held in a so-called blocked account, on the basis of which the disposal of these funds is limited to tax obligations.
As per 30 June 2021, Ordina had not taken up any amounts under the financing facility (as per 30 June 2020: nil).
In July 2019, Ordina extended its existing financing facility agreed with ABN Amro Bank and ING. This financing facility is for an amount of EUR 30 million, and is a fully committed current account credit facility. This financing facility has a maximum term of five years, with an initial term of three years and an option to extend this twice by one year. In June 2021, Ordina agreed a second extension with its banks, on the basis of which the agreement now ends in July 2024.
The most important elements of the covenants related to this financing facility comprise a maximum leverage ratio (calculated on the basis of total net debt/adjusted EBITDA) and an Interest Cover Ratio (calculated on the basis of the (adjusted) EBITDA/total interest ratio as defined in the financing agreement). The leverage ratio has been set at a maximum of 2.5. The Interest Cover Ratio has been set at a minimum of 5.0. The covenants are based on the consolidated financial statements drawn up in accordance with IFRS, excluding the impact of IFRS 16 Leases. The correction of the EBITDA for one-off costs and reorganisation costs has

been set at a maximum of 1% of revenue, with a maximum of EUR 4.0 million.
The financing agreement also stipulates that the total EBITDA of the companies that have agreed joint and several liability for the purposes of the financing agreement should account for a minimum of 80% of the consolidated EBITDA, as laid down in the credit agreement (the Guarantor Cover Ratio) and that a minimum of EUR 30 million of the trade receivables are pledged as security for the lender (the Security Cover).
The interest rate on the financing facility is calculated on the basis of the one-month EURIBOR rate plus a fixed margin of 0.7%.
The table below outlines the applicable covenants and Ordina's compliance with same at end-June 2021 and at end-June 2020:
| Realisation H1 2021 |
Realisation H1 2020 |
Finance agreement |
|
|---|---|---|---|
| Leverage ratio | -0.7 | -0.9 | <=2,5 |
| Interest Cover Ratio | 224.0 | 311.3 | >=5,0 |
| Guarantor Cover Ratio | 91% | 96% | >=80% |
| Security Cover | 54.6 | 28.2 | >=30,0 |
Movements in paid-up and called-up share capital can be specified as follows:
| 2021 | 2020 | |
|---|---|---|
| At 1 January | 93,256 | 93,256 |
| Issue of shares | - | - |
| Issue related to share-based payment | - | - |
| At 30 June | 93,256 | 93,256 |
At 30 June 2021, one priority share and 93,255,929 ordinary shares were fully paid up (year-end 2020: one priority share and 92,255,929 ordinary shares). No new shares were issued in the first half of 2021 (first half 2020: nil).
For the settlement of the performance-related long-term bonuses for the period 2018-2020, which took place in the first half of 2021, Ordina acquired and then immediately paid out a total of 447,078 treasury shares. These shares were purchased at an average share price of EUR 3.361 per share. Ordina N.V. did not hold any treasury shares at either end-June 2021 or end-June 2020.
The other provisions amounted to EUR 2.2 million at end-June 2021 (end-June 2020: EUR 0.9 million) and pertain to project provisions (around EUR 2.1 million; end-June 2020: EUR 0.9 million) and provisions for redundancy costs (around EUR 0.1 million; end-June 2020: nil).
The project provisions include a provision related to a past dispute with one of our suppliers. This supplier initiated legal proceedings and a court issued a ruling in the case in the first half of 2021. An appeal has been lodged against this ruling. The outcome of this appeal is uncertain. On the basis of the status of the case in mid-2021, Ordina estimated the potential outcome. In line with the IFRS standards for taking provisions, in the first half of 2021 Ordina set aside a provision. The actual outcome of may differ from the estimate Ordina used to calculate the provision.

Trade payables and other current liabilities can be specified as follows:
| 2021 | 2020 | |
|---|---|---|
| Trade payables | 13,221 | 12,368 |
| Contract liabilities | 4,631 | 5,381 |
| Taxes and social security | 20,118 | 20,972 |
| Pension contributions | 288 | - |
| Other payables | - | 34 |
| Accruals and deferred income | 30,345 | 27,744 |
| At 30 June | 68,603 | 66,499 |
Earnings per share are calculated by dividing the profit after taxes by the average number of outstanding shares. The diluted earnings per share are calculated by dividing the profit after taxes by the average number of outstanding shares during the period under review, including all shares granted conditionally in connection with the share-based bonuses. The calculation of the earnings per share can be explained as follows:
| H1 2021 | H1 2020 | |
|---|---|---|
| Profit for the period | 11,870 | 10,340 |
| Average number of outstanding shares (in thousands) | 93,256 | 93,256 |
| Earnings per share- basic (in euros) | 0.13 | 0.11 |
| Adjustment for share-based payment obligations | 1,304 | 1,588 |
| Average number of outstanding shares diluted (in thousands) | 94,560 | 94,844 |
| Earnings per share - diluted (in euros) | 0.13 | 0.11 |
Taxes for the half-year period under review have been calculated on the basis of the estimated effective annual tax rate applied to pre-tax profit. The corporate income tax in the first six months can be specified as follows:
| H1 2021 | H1 2020 | |
|---|---|---|
| Current income tax for the year | -3,036 | -2,836 |
| Deferred income tax for the year | -1,857 | -1,731 |
| Total | -4,893 | -4,567 |
The effective tax rate for the first six months of 2021 was 29.2% (25.7% for the full-year 2020, and 30.6% for the first half of 2020). The discrepancy between the nominal tax rate of 25.0% and the effective tax rate is largely due to the composition of the taxable amounts across the various countries, in combination with the impact of non-deductible amounts. The effective tax rate for the first half of 2021 was in line with the effective tax rate for the first half of 2020. The effective tax rate for the full year 2020 was affected to a large degree by the change as a result of the renewed adjustment of the corporate income tax rates in the Netherlands as determined for the year 2021 and subsequent years. As of 2021, the nominal rate for corporate income taxes in the Netherlands will remain at 25.0%, contrary to previously proposed adjustments. The adjusted effective tax rate for 2020, which did not take into account the impact of the renewed adjustment of the future reduction of corporate income tax rates in the

Netherlands, amounted to around 31.1%.
Deferred taxes are measured on the basis of the expected manner of settlement or realisation. The tax loss carryforwards pertain to the measured rights to loss carry-forwards, as well as temporary value differences related to plant, property and equipment. Of the total asset of EUR 10.5 million based on deferred taxes at end-June 2021, EUR 2.8 million was related to the measurement of rights to loss carry-forwards.
For the members of the Management Board and the senior management, Ordina has a performance-related longterm bonus scheme that involves payments in shares. This performance-related long-term bonus is explained in detail in the 2020 annual report. In the context of this scheme, as per 30 June 2021, the company has conditionally awarded Ordina N.V. shares to the members of the Management Board (a total of approx. 0.4 million shares) and to the members of the senior management (a total of approx. 1.0 million shares).
In connection with the performance-related long-term bonus schemes of the members of the Management Board and of the senior management, Ordina recognised an expense of approx. EUR 0.5 million under personnel costs in the first half of 2021 (first half 2020: approx. EUR 0.5 million). Approx. EUR 0.2 million of this expense was related to the Management Board (first half 2020: approx. EUR 0.2 million) and approx. EUR 0.3 million was related to the members of the senior management (first half 2020: approx. EUR 0.3 million).
The remuneration of the members of the Management Board is determined annually by the Supervisory Board. For an explanation of the remuneration policy pertaining to the members of the Management Board, we refer you to the Report of the Supervisory Board as included in the 2020 annual report. The total remuneration for the Management Board amounted to EUR 693,000 in the first half of 2021 (first half 2020: EUR 720,000).
The total remuneration for the members of the Supervisory Board amounted to EUR 107,000 in the first half of 2021 (first half of 2020: EUR 103,000).
Ordina's revenue and profit are subject to a limited degree of seasonal influences. The seasonal influences pertain primarily to the lower number of working days in the first half of the year when compared with the second half of the year. This means that Ordina's revenues are generally higher in the second half than in the first half of the year. The movements in working capital are partly influenced by the settlement of liabilities related to items such as holiday pay, bonus payments and dividend payments in the first half of the year.
The nature and scope of off-balance sheet liabilities as per 30 June 2021 do not differ materially from those reported in note 29 to the consolidated financial statements for the 2020 financial year, with the exception of the recognition of the financial impact of a dispute with a supplier, with reference to the note to other provisions.

On the basis of IFRS 13 'Fair value measurement', the interim financial statements are supposed to include disclosures on how fair value is measured. The carrying amount of the cash and cash equivalents, payables and other debts are close to their fair value due to the short-term nature of these instruments. Trade receivables are also close to their fair value, as any potential downward valuation has already been taken into account via a provision for doubtful debts.
There have been no events since 30 June 2021 that might have a material impact on or that might require adjustments to the balance sheet positions as at 30 June 2021, as presented in these condensed interim financial statements.

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