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Assicurazioni Generali

Earnings Release Mar 15, 2022

4190_10-k_2022-03-15_e0cc9414-bb00-4726-b948-536ddeb0e3bc.pdf

Earnings Release

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Informazione
Regolamentata n.
0018-35-2022
Data/Ora Ricezione
15 Marzo 2022
07:29:43
Euronext Milan
Societa' : ASSICURAZIONI GENERALI
Identificativo
Informazione
Regolamentata
: 158474
Nome utilizzatore : ASSGENERN06 - AMENDOLAGINE
Tipologia : 1.1; 2.2
Data/Ora Ricezione : 15 Marzo 2022 07:29:43
Data/Ora Inizio
Diffusione presunta
: 15 Marzo 2022 07:29:46
Oggetto : December 2021 Generali Group consolidated results at 31
Testo del comunicato

Vedi allegato.

PRESS RELEASE

15/03/2022

GENERALI GROUP CONSOLIDATED RESULTS AT 31 DECEMBER 2021 1

Generali achieves record results. Strong growth in premiums, the operating and net result and an extremely solid capital position. Successful conclusion of the 'Generali 2021' strategic plan

  • → Best ever operating result rising to € 5.9 billion (+12.4%), thanks to positive growth across all business segments
  • → Total gross written premiums reached € 75.8 billion (+6.4%) up in both the Life (+6.0%) and P&C (+7.0%) segments. Life net inflows grew to € 12.7 billion (+4.4%) entirely focused on the unit-linked and protection lines. The New Business Margin was excellent at 4.52% (+0.57 p.p.) while the Combined Ratio was the best and least volatile among peers at 90.8% (+1.7 p.p.)
  • → Net result showed strong growth to € 2,847 million (+63.3%). The adjusted net result2 was € 2,795 million
  • → Extremely solid capital position confirmed with the Solvency Ratio at 227%, thanks to capital generation of € 3.8 billion
  • → Proposed dividend per share of € 1.07
  • → 'Lifetime Partner 24: Driving Growth' strategic plan underway with focus on sustainable growth, enhanced earnings and continued delivery of best-in-class returns

1 Changes in premiums, Life net inflows and new business were presented in equivalent terms (at constant exchange rates and consolidation scope), as a result, the contribution of the Cattolica Group is neutralised in the calculation for variations on equivalent terms. Changes in the operating result, own investments and Life technical provisions excluded any assets under disposal or disposed of during the same period of comparison, as a result it considers the contribution from the Cattolica Group in percentage changes. The present value of new business premiums (PVNBP) and new business value does not include the Cattolica Group.

2 The adjusted net result is defined as the net result without the impact of gains and losses related to acquisitions and disposals. In 2021 the adjusted net result was € 2,795 million, excluding € 52 million related to the acquisition of control of the Cattolica Group and the extraordinary costs for its integration. At the end of 2020, it was € 1,926 million, neutralising the settlement agreement of € 183 million for the sale of BSI. In addition, excluding the one-off expense of € 77 million, net of taxes, from the Extraordinary International Fund for Covid-19 and the expense of € 73 million, net of taxes, from the liability management transaction, the adjusted net result at the end of 2020 was € 2,076 million.

Generali Group CEO Philippe Donnet commented: "The excellent results we present today mark the successful conclusion of the 'Generali 2021' strategic plan, demonstrating once again that we deliver on our promises. Over the past two strategic cycles, we have reinforced our leadership in Europe and have become the Lifetime Partner to 67 million customers worldwide thanks to the talent and skills of our employees and agents. Generali is now best-in-class in terms of its capital position, profitability and growth, it has strengthened its presence in high potential markets and grown its asset management business. We are now effectively implementing our new strategy 'Lifetime Partner 24: Driving Growth,' focused on sustainable growth, an enhanced earnings profile and the creation of value for all stakeholders. A rigorous and disciplined capital deployment approach, sustainability fully embedded into the business and increased investment in technology and digital transformation will be key drivers of our new plan's success. Finally, it is impossible not to mention the crisis in Ukraine. As with the Covid-19 pandemic, Generali and its employees have taken immediate action to help refugees. Our Group has historic ties with Central and Eastern Europe and will continue to support the communities impacted by the war."

EXECUTIVE SUMMARY

Key Figures

2021 2020 Change
Gross written premiums (€ mln) 75,825 70,704 6.4%
Consolidated operating result (€ mln) 5,852 5,208 12.4%
Life operating result 2,816 2,627 7.2%
P&C operating result 2,650 2,456 7.9%
Asset Management operating result 672 546 22.9%
Holding and other businesses operating result 561 130 n.m.
Consolidation adjustments (847) (551) 53.6%
New Business Margin (% PVNBP) 4.52% 3.94% 0.57 p.p.
Combined Ratio (%) 90.8% 89.1% 1.7 p.p.
Net result (€ mln) 2,847 1,744 63.3%
Adjusted net result(1) 2,795 1,926 45.1%
Adjusted EPS(1)
(€)
1.78 1.23 44.8%
RoE (%) 12.1% 7.7% 4.4 p.p.
Dividend per share (€)(2) 1.07 1.01 +0.06
Shareholders' equity (€ mln) 29,308 30,029 -2.4%
Solvency II Ratio (%) 227% 224% 3 p.p.

(1) The adjusted net result is defined as the net result without the impact of gains and losses resulting from acquisitions and disposals. At the end of 2021, it was € 2,795 million and excluded the overall positive contribution deriving from the acquisition of control of the Cattolica Group for € 198 million and extraordinary costs related to its integration of € 147 million. At the end of 2020, it was € 1,926 million, neutralising € 183 million for the settlement agreement for the sale of BSI. In addition, excluding the one-off expense of € 77 million, net of taxes, from the Extraordinary International Fund for Covid-19 and the expense of € 73 million, net of taxes, from the liability management transaction, the adjusted net result at the end of 2020 was € 2,076 million (+34.7%) and EPS would have been € 1.32, increasing 34.4%.

(2) The dividend per share as at 31 December 2020 was € 1.01 for the 2020 financial year and does not also include the dividend of € 0.46 per share, which it was paid in 2021 and was for the second tranche of the 2019 financial year.

Milan – At a meeting chaired by Gabriele Galateri di Genola, the Assicurazioni Generali Board of Directors approved the consolidated financial statements and the Parent Company's draft financial statements for the year 2021.

The Group's operating result was, for the third consecutive year, its best ever performance, reaching € 5,852 million (€ 5,208 million FY2020) thanks to positive growth across all segments.

The Life and P&C segments confirmed excellent technical profitability with the New Business Margin at 4.52% (+0.57 p.p.) and the Combined Ratio was the best and least volatile among peers at 90.8% (+1.7 p.p.).

The operating result of the Asset Management segment rose to € 672 million (€ 546 million FY2020). This growth was mainly boosted by operating revenues, in particular thanks to the overall increase of assets under management and the continued expansion of the real assets strategy.

The Group's non-operating result was € -1,306 million (€ -1,848 million FY2020). Impairments on available for sale investments reduced - mainly in the equity component - which amounted to € -251 million (€ -530 million FY2020). Net realised gains reached € 368 million (€ 32 million FY2020), driven by real estate transactions. The non-operating result was also affected by the overall positive contribution deriving from the acquisition of control of the Cattolica Group for € 198 million and the extraordinary costs of € 212 million3 related to its integration. It should be noted that in 2020, in particular, non-operational expenses included the establishment of the Extraordinary International Fund launched by the Group to deal with the Covid-19 emergency in support of national healthcare systems and the economic recovery, further local initiatives in the main countries of operation and, in France, an extraordinary obligatory contribution to the national healthcare system requested of the insurance sector.

The net result grew significantly to reach € 2,847 million (€ 1,744 million FY2020) thanks in particular to the positive improvement in operating and non-operating results. The adjusted net result - excluding € 52 million relating to the acquisition of control of the Cattolica Group and extraordinary costs related to its integration increased to € 2,795 million (+45.1%, € 1,926 million FY2020, which neutralised € 183 million from the settlement agreement for the sale of BSI)4 .

Gross written premiums of the Group amounted to € 75,825 million (+6.4%) with a positive contribution from both the Life (+6.0%)5 and P&C (+7.0%) segments. Life net inflows grew by 4.4% to reach € 12.7 billion, entirely focused on the unit-linked and protection lines. Life Technical Reserves increased to € 424 billion (+10.3%).

The Group had Total Assets Under Management equal to € 710 billion (+8.4%) 6 .

The Group shareholders' equity was € 29,308 million (-2.4%). The change is mainly due to the result of the period attributable to the Group, which more than offset the distribution of the dividend and the change in other profits or losses recognised to shareholders' equity (change in AFS reserves).

The RoE stood at 12.1% (+4.4 p.p.).

The Group confirmed an excellent capital position, with the Solvency Ratio at 227%. The increase compared to FY2020 (224%) was driven by the very positive contribution from normalised capital generation and the positive development in financial markets which more than offset the negative impact deriving from regulatory changes, M&A transactions and dividend provision for the period.

The normalised capital generation was confirmed at a solid level at € 3.8 billion (€ 4.0 billion FY2020).

3 This amount, net of taxes, was € 147 million.

4 The 2021 adjusted net result would have grown by 34.7% when compared to € 2,076 million at FY2020 (which also excluded the oneoff expense of € 77 million, net of taxes, for the Extraordinary International Fund for Covid-19 and the expense of € 73 million, net of taxes, for the liability management transaction).

5 The increase would have been 9.5%, excluding the one-off effect of the premiums of the Cometa collective pension fund (National Complementary Pension Fund for workers in the metalworking industry, installation of plants and related sectors and for employees of the gold and silver sector) signed in 2020 in Italy.

6 The 2021 annual reporting takes into account, from a managerial view, a more consistent representation of the third party assets under management. The value of the comparative period was therefore restated, on which the relative change was calculated.

Net Holding cash flows stood at € 2.6 billion. The decrease compared to 2021 was entirely due to capital management initiatives in 2020, as well as the one-off fiscal elements from the previous year.

Also thanks to these results the Group has successfully concluded the 'Generali 2021' strategic plan in a market environment characterised by Covid-19.

This includes the financial targets:

  • Growing earnings per share: 7.6% (Target: 6%-8% EPS CAGR range 2018-2021 7 );
  • Growing dividend: € 4.52 billion (Target: € 4.5-5.0 billion cumulative dividend pay-out);
  • Higher return for shareholders: the Return on Equity was 12.4% and 12.1% in 2019 and 2021 respectively. Excluding the 2020 RoE which was impacted by Covid-19 and one-offs, the average RoE was above the target of > 11.5%.

In addition, a € 500 million share buyback8 - the first in 15 years - was announced at the 2021 Investor Day, which will be proposed to the next Annual General Meeting.

Regarding ESG targets:

  • € 6.0 billion of new green and sustainable investments, achieved one year in advance (Target: € 4.5 billion);
  • Exceeding the target of +7%-9% GWP of social and environmental products, was stood at € 19.9 billion FY2021;
  • 1 in Relationship Net Promoter Score among European international peers, (up +14.2);

  • Reskilling employees: 68% of employees reskilled (Target: 50%);
  • Employee engagement score at 83% (+1 p.p. vs. 2019 and + 1 p.p. vs. market benchmark).

DIVIDEND PER SHARE

The dividend per share that will be proposed at the next Shareholders' Meeting is € 1.07, payable as from 25th May 2022, shares will trade ex-dividend as from 23rd May 2022, while shareholders will be entitled to receive the dividend on 24th May 2022.

The dividend proposal represents a total maximum pay-out of € 1,691 million.

7 3 year CAGR; adjusted for impact of gains and losses related to acquisitions and disposals.

8 Subject to regulatory recommendations.

LIFE SEGMENT

  • High quality Life net inflows rose to € 12,729 million (+4.4%) entirely focused on the unit-linked and protection lines
  • New Business Margin was confirmed at an excellent level at 4.52% (+0.57 p.p.) and new business value (NBV) strongly increased to € 2,313 million (+24.2%)
  • The operating result grew to € 2,816 million (+7.2%)

Life Key Figures

euro mln 2021 2020 Change
VOLUMES
Gross written premiums 51,680 48,557 6.0%
Net inflows 12,729 12,114 4.4%
PVNBP 51,192 47,091 8.6%
PROFITABILITY
Life operating result 2,816 2,627 7.2%
New business value 2,313 1,856 24.2%
New Business Margin (% PVNBP) 4.52% 3.94% 0.57 p.p.

Gross written premiums increased to € 51,680 million (+6.0%). The increase would have been 9.5%, excluding the one-off effect of premiums from a collective Life pension fund in Italy signed in 2020, equal to approximately € 1.5 billion. On the business line level, growth was recorded throughout the year including in the unit-linked line (+19.8%), in particular in France, Germany and Italy. Excluding the cited pension fund, the Group's unit-linked premiums would have grown by 36.1%. The protection line also performed well throughout the year (+6.0%), reflecting widespread growth in the countries in which the Group operates, driven in particular by Asia, Italy and ACEER9 .

Life net inflows rose to € 12,729 million (+4.4%; +19.4%, excluding the cited pension fund). In regard to the business mix, net inflows were entirely focused on the unit-linked and protection lines. The savings line contracted, mainly in Italy, due to lower premiums and higher redemptions as a result of the Group's strategy to reposition its portfolio towards products with low capital absorption. Life technical reserves increased to € 424 billion (+10.3%).

New business in terms of PVNBP (Present value of new business premiums) was € 51,192 million (+8.6%; +15.0%, excluding the cited pension fund).

The New Business Margin was maintained at an excellent level, reaching 4.52% (+0.57 p.p. FY2020) thanks to the rebalancing of the business mix towards more profitable unit-linked products and the continued improvement in the features of new products. The profitability of the protection line further improved thanks to an increase in high margin products in Italy.

The new business value (NBV) increased strongly, reaching € 2,313 million (+24.2%, € 1,856 million FY2020).

The operating result of the Life segment grew by 7.2% to reach € 2,816 million (€ 2,627 million FY2020). Both the technical margin - net of insurance expenses - and the investment result improved, which in 2020 had been impacted by the negative performance of financial markets and provisions for guarantees to

9 It is noted that ACEER will become ACEE from March 2022, following the Group's decision to close its representative office in Moscow and to resign from positions held on the board of the Russian insurer Ingosstrakh. Europ Assistance will wind down its business in Russia.

policyholders in Switzerland. The technical margin for 2021 was estimated10 to be impacted by € -119 million as a result of the Covid-19 pandemic, resulting from higher claims in the protection line, mainly in the Parent Company, France, the Americas and Southern Europe. The impact in FY2020 was estimated to be € -63 million.

P&C SEGMENT

  • Premiums grew to € 24,145 million (+7.0%) thanks to the positive contributions from both business lines
  • The Combined Ratio was 90.8% (+1.7 p.p.) and confirmed as the best and least volatile among peers
  • Strong growth in the operating result, which reached € 2,650 million (+7.9%)

P&C Key Figures

euro mln 2021 2020 Change
VOLUMES
Gross written premiums, of which: 24,145 22,147 7.0%
Primary Motor 8,649 8,117 4.9%
Primary Non Motor 14,399 13,116 7.5%
PROFITABILITY
Combined Ratio (%) 90.8% 89.1% 1.7 p.p.
Nat Cat impact (%) 2.2% 1.5% 0.7 p.p.
P&C operating result 2,650 2,456 7.9%

Gross written premiums of the segment grew to € 24,145 million (+7.0%) with positive growth throughout the countries in which the Group operates. The auto line grew by 4.9%, particularly in ACEER, Argentina, France and Italy. The non-motor line also improved, up by 7.5%, with widespread growth throughout all countries in which the Group operates, in particular in Italy, France and ACEER. The premiums of Europ Assistance, which were impacted by the pandemic in 2020, increased significantly.

The operating result of the segment increased by 7.9% to € 2,650 million (€ 2,456 million FY2020). The fall in the technical result, which reflected the trend of the Combined Ratio, was more than offset by the improvement in the financial result (which also benefitted from the contribution of the Cattolica Group, dividends from Banca Generali and increased dividends from private equity).

The Combined Ratio was 90.8% (+1.7 p.p.). The increase reflected the larger impact from natural catastrophe claims and the loss-ratio in the motor line where the progressive removal of lockdown restrictions compared to 2020 led to an increased claims frequency. The impact of natural catastrophe claims - including storms that hit Spain in January and continental Europe in the summer, as well as floods that mainly affected Germany in July - was limited, reaching 2.2% (1.5% FY2020) thanks to the annual comprehensive reassurance provision. The impact from large man-made claims slightly decreased (-0.2 p.p.). The contribution from prior years was stable, standing at -3.7%. The expense ratio was essentially stable at 28.2% (28.1% FY2020).

The Group estimated11 its Combined Ratio excluding Covid-19 impacts to be 92.3%.

10 In line with 2020 and in the first nine months of 2021, the impacts of the Covid-19 pandemic on the Group's results, referring to all the segments in which the Group operates, were determined taking into consideration:

- the direct effects deriving from Covid-19, including major claims connected to the pandemic and to other local initiatives to support communities impacted by Covid-19;

- the indirect effects for which it was necessary to resort to an estimate process in order to determine the portion attributable to Covid-19. The effects relating to the decrease in assets under management and the lower loss ratio due to the lockdown restrictions during the year, fall into the latter category.

11 See Note 10.

ASSET MANAGEMENT SEGMENT

  • The operating result of the segment was € 672 million (+22.9%)
  • The net result of the segment reached € 504 million (+30.4%)

Asset Management Key Figures

euro mln 2021 2020 Change
Operating revenues 1,136 993 14.3%
Operating expenses (464) (447) 3.8%
Operating result 672 546 22.9%
Net result 504 386 30.4%
Cost / Income ratio (%) 41% 45% -4 p.p.
euro bn
Total Assets Under Management of the segment 575 561 2.5%
of which third-party Assets Under Management 113 104 8.3%

The operating result of the segment rose to € 672 million (+22.9%). This performance was partly thanks to increased operating revenues which reached € 1,136 million (+14.3%), following the increase in assets under management – driven by positive net inflows - the strong performance of financial markets, the growth in revenues from the companies which are part of the multi-boutique platform and from positive contribution from the stake in Guotai (China).

Performance fees decreased to € 57 million (€ 122 million FY2020). Operating expenses increased (+3.8%) to € 464 million, mainly due to investments to strengthen the operating machine. The cost / income ratio, which is calculated as operating costs by operating revenues, was reduced by 4 p.p. to reach 41% (45% FY2020).

Total Assets Under Management of the segment rose to € 575.3 billion as of 31 December 2021, up 2.5%.

Third-party Assets Under Management were € 112.9 billion as of 31 December 2021, (€ 104.0 billion FY2020) up thanks to € 8.5 billion of net inflows.

The contribution from third-party clients was 30% of total revenues, stable compared to FY2020.

The net result of the Asset Management segment increased to € 504 million (+30.4%).

HOLDING AND OTHER BUSINESSES SEGMENT

  • The segment's operating result was € 561 million
  • Continued positive contribution from Banca Generali
  • Positive contribution from private equity

Holding & Other Businesses Key Figures

euro mln 2021 2020 Change
Holding & Other Businesses operating result 561 130 n.m.
Banca Generali (1) 405 353 14.6%
Other businesses (2) 672 305 n.m.
Operating holding expenses (516) (528) -2.4%

(1) Banca Generali's operating contribution as per Generali's view. (2) Including other financial businesses, pure financial holdings, international service activities and any other non-core businesses.

The operating result of the Holding and other businesses segment grew strongly to reach € 561 million (€ 130 million FY2020). In particular, Banca Generali's result rose to € 405 million (+14.6%) - also thanks to the development of performance fees - partially offset by the provision of € 80 million12 in the first half of 2021 in order to protect customers.

Other businesses also provided a positive contribution, driven entirely by private equity.

Net Holding operating expenses stood at € -516 million (€ -528 million FY2020) thanks to a reduction in expenses, especially in the Parent Company and in Asset & Wealth Management.

BALANCE SHEET, CASH AND CAPITAL POSITION

  • Extremely solid capital position, with the Solvency Ratio at 227%
  • Capital generation stood at € 3.8 billion
  • Net holding cash flows at € 2.6 billion

Solvency, Capital and Cash Flow

euro bn 2021 2020 Change
Solvency II Ratio (%) 227% 224% 3 p.p.
Normalised capital generation 3.8 4.0 -5.7%
Net Holding Cash Flows 2.6 3.7 -29.0%

The Solvency Ratio was 227%. The increase compared to FY2020 (224%) was due to the very positive contribution of normalised capital generation (tied, above all, to the further expansion of new business in the Life segment and the solid contribution from the P&C segment) which, together with the positive impact from the performance of financial markets (characterised by a sharp rise in interest rates and the excellent

12 This amount, net of taxes and minorities, is equal to € 28 million.

performance of the equity sector), more than offset the negative impact deriving from regulatory changes, M&A transactions and dividend provision for the period.

The decrease of 6 p.p. compared to the capital position at 30 September 2021 (233%) was primarily due to the effect from the acquisition of control of the Cattolica Group.

The normalised capital generation was confirmed at a solid level at € 3.8 billion (€ 4.0 billion FY2020) thanks, above all, to the further expansion of new business in the Life segment and the solid contribution from the P&C segment.

Net Holding cash flows were € 2.6 billion. The decrease compared to 2021 was entirely due to capital management initiatives in 2020, as well as to the one-off fiscal elements from the previous year.

OUTLOOK

In respect to forecasts of a further recovery in the global economy in 2022, the recent Russian-Ukrainian conflict has resulted in a context of greater uncertainty and volatility and a risk of a downward revision of growth estimates. To date, the development of the conflict remains unpredictable and consequently it is not possible to make a reasonable estimate of the effect of the crisis on the markets and on the insurance business.

In this context, the Group confirms and continues with its strategy of rebalancing the Life portfolio to further strengthen profitability and with a logic of more efficient capital allocation, also supported by an extensive analysis of existing portfolios. In P&C, Generali's objective in the mature insurance markets in which the Group operates is to maximize growth and, at the same time, to gain ground in high potential markets.

With regard to the Asset Management segment, the activities identified in the new strategic plan will continue in 2022 in order to extend the product catalog in terms of real & private assets, high conviction and multi-asset strategies.

In line with the 'Lifetime Partner 24: Driving Growth' strategic plan, the Group intends to pursue sustainable growth, enhance its earnings profile and lead innovation in order to achieve a compound annual growth rate in earnings per share13 between 6% and 8% in the period 2021-2024, to increase the net holding cash flow14 in excess of € 8.5 billion in the period 2022-2024 and to distribute cumulative dividends15 to shareholders for an amount between € 5.2 billion and € 5.6 billion in the period 2022-2024, with a rachet policy on the dividend per share16 .

SHARE CAPITAL INCREASE RESOLUTION IN IMPLEMENTATION OF THE LONG-TERM INCENTIVE PLAN

The Board of Directors also approved a capital increase of € 5,524,562 to implement the 'Long-Term Incentive Plan 2019-2021,' having ascertained the occurrence of the conditions on which it was based. The execution of the resolution of the Board is subject to the authorisation of the related amendments to the articles of association by IVASS.

Furthermore, the Board of Directors resolved to submit to the approval of the Annual General Meeting the proposal of the 'Long-Term Incentive Plan 2022-2024,' supported by a buyback program for the purposes of the plan.

13 3 year CAGR; adjusted for impact of gains and losses related to acquisitions and disposals. Target based on current IFRS accounting standards.

14 Cash View.

15 Subject to regulatory recommendations.

16 Cash view.

NEW SHARE PLAN FOR GENERALI GROUP EMPLOYEES

The Board of Directors resolved to submit to the approval of the Annual Generali Meeting the proposal of the new share plan for Generali Group employees, providing the opportunity to purchase at favourable conditions Company ordinary shares arising from a buy-back program for the purposes of the plan.

SIGNIFICANT EVENTS OF 2022

Significant events that occurred following the end of the period are available in the 2021 Annual Integrated Report and Consolidated Financial Statements.

The Report also contains the description of the alternative performance indicators and the Glossary.

***

Q&A SESSION CONFERENCE CALL

The Group CEO, Philippe Donnet and the Group CFO, Cristiano Borean will participate to the Q&A session conference call for the financial results of the Generali Group as of 31 December 2021, which will be held on 15 March 2022, at 12.00 pm. CET.

To follow the conference call, in a listen only mode, please dial +39 02 802 09 27.

The Manager in charge of preparing the company's financial reports, Cristiano Borean, declares, pursuant to paragraph 2, article 154 bis of the Consolidated Law on Finance, that the accounting information in this press release corresponds to the document results, books and accounting entries.

THE GENERALI GROUP

Generali is one of the largest global insurance and asset management providers. Established in 1831, it is present in 50 countries in the world, with a total premium income of € 75.8 billion in 2021. With more than 75,000 employees serving 67 million customers, the Group has a leading position in Europe and a growing presence in Asia and Latin America. At the heart of Generali's strategy is its Lifetime Partner commitment to customers, achieved through innovative and personalised solutions, best-in-class customer experience and its digitalised global distribution capabilities. The Group has fully embedded sustainability into all strategic choices, with the aim to create value for all stakeholders while building a fairer and more resilient society.

FURTHER INFORMATION BY SEGMENT

Life segment
Operating result NBV (**)
euro mln 2021 2020 2021 2020
Operating result 2,816 2,627 2,313 1,856
Italy 1,282 1,371 1,065 926
France 651 565 361 196
Germany 415 372 362 298
Austria, CEE & Russia 251 289 157 142
International 415 79 368 294
Group Holding and other companies (*) -199 -48 - -

(*) The data relating to operating result also includes country adjustments.

(**) NBV data are presented on historical basis, they include possible assets under disposal and do not isolate the contribution of companies in Group holdings and other companies.

P&C segment

Operating result (*) Combined Ratio (**)
euro mln 2021 2020 2021 2020
Operating result 2,650 2,456 90.8% 89.1%
Italy 654 531 91.4% 88.3%
France 169 297 97.9% 92.7%
Germany 634 592 87.1% 86.0%
Austria, CEE & Russia 622 624 84.2% 83.9%
International 367 334 94.7% 94.8%
Group Holding and other companies (*) 205 79 92.1% 91.3%
of which Europ Assistance 70 71 92.3% 91.0%

(*) The data relating to operating result also includes country adjustments.

(**) The impact of Natural Catastrophe claims impacted the Group's Combined Ratio by 2.2 p.p. (1.5 p.p. FY2020) of which: 3.4 p.p. in Italy (3.1 p.p. FY2020) ; 2.1 p.p. in France (0.9 p.p. FY2020); 4.2 p.p. in Germany (1.2 p.p. FY2020); 3.7 p.p. in ACEER (1.1 p.p. FY2020).

GROUP'S BALANCE SHEET AND INCOME STATEMENT17

Assets

(€ million) 31/12/2021 31/12/2020
1 INTANGIBLE ASSETS 9,970 9,612
1.1 Goodwill 7,607 7,537
1.2 Other intangible assets 2,363 2,075
2 TANGIBLE ASSETS 3,990 3,804
2.1 Land and buildings (self used) 2,965 2.764
2.2 Other tangible assets 1,025 1,040
3 AMOUNTS CEDED TO REINSURERS FROM INSURANCE PROVISIONS 6,646 5,107
4 INVESTMENTS 527,904 492,522
4.1 Land and buildings (investment properties) 16,867 15,124
4.2 Investments in subsidiaries, associated companies and joint ventures 2,353 2,107
4.3 Held to maturity investments 1,687 1,983
4.4 Loans and receivables 31,420 30,856
4.5 Available for sale financial assets 348,572 337,005
4.6 Financial assets at fair value through profit or loss 127,006 105,447
of which financial assets where the investment risk is borne by the policyholders and related
to pension funds
107,243 84,914
5 RECEIVABLES 13,912 12,101
5.1 Receivables arising out of direct insurance operations 7,686 7,524
5.2 Receivables arising out of reinsurance operations 1,999 1,905
5.3 Other receivables 4,228 2,672
6 OTHER ASSETS 15,326 13,664
6.1 Non-current assets or disposal groups classified as held for sale 0 0
6.2 Deferred acquisition costs 2,198 2,117
6.3 Deferred tax assets 3,633 2,785
6.4 Tax receivables 3,747 3,291
6.5 Other assets 5,748 5,471
7 CASH AND CASH EQUIVALENTS 8,476 7,900
TOTAL ASSETS 586,225 544,710

17 With regard to the financial statements envisaged by law, note that the statutory audit on the data has not been completed. The Group will publish the final version of the Annual Integrated Report and Consolidated Financial Statements 2021 in accordance with prevailing law, also including the Board of Statutory Auditors' Report and Independent Auditor's Reports.

Equity and liabilities

$(E \text{ million})$ 31/12/2021 31/12/2020
1 SHAREHOLDERS' EQUITY 31,875 31,794
1.1 Shareholders' equity attributable to the Group 29,308 30,029
1.1.1 Share capital 1,581 1,576
1.1.2 Other equity instruments $\mathbf{0}$ $\bf{0}$
1.1.3 Capital reserves 7,107 7,107
1.1.4 Revenue reserves and other reserves 12,292 12,848
1.1.5 (Own shares) $-82$ $-80$
1.1.6 Reserve for currency translation differences -93 $-549$
1.1.7 Reserve for unrealized gains and losses on available for sale financial assets 6,841 8,764
1.1.8 Reserve for other unrealized gains and losses through equity $-1,185$ $-1,379$
1.1.9 Result of the period attributable to the Group 2,847 1,744
1.2 Shareholders' equity attributable to minority interests 2,568 1,765
1.2.1 Share capital and reserves 1,933 1,295
1.2.2 Reserve for unrealized gains and losses through equity 286 181
1.2.3 Result of the period attributable to minority interests 348 289
2 OTHER PROVISIONS 2,424 1,772
3 INSURANCE PROVISIONS 479,449 442,330
of which insurance provisions for policies where the investment risk is borne by the
policyholders and related to pension funds
102,481 80,370
4 FINANCIAL LIABILITIES 47,713 44,068
4.1 Financial liabilities at fair value through profit or loss 9,317 7,198
of which financial liabilities where the investment risk is borne by the policyholders and
related to pension funds
6,038 5,281
4.2 Other financial liabilities 38,396 36,871
of which subordinated liabilities 8,760 7,681
5 PAYABLES 13,250 13,184
5.1 Payables arising out of direct insurance operations 5,502 5,080
5.2 Payables arising out of reinsurance operations 1,460 1,254
5.3 Other payables 6,288 6,851
6 OTHER LIABILITIES 11,512 11,561
6.1 Liabilities directly associated with non-current assets and disposal groups classified as
held for sale
$\bf{0}$ $\mathbf{0}$
6.2 Deferred tax liabilities 3,815 3,871
6.3 Tax payables 2,134 1,768
6.4 Other liabilities 5,564 5,921
TOTAL SHAREHOLDERS' EQUITY AND LIABILITIES 586,225 544,710

Income statements

$(E$ million) 31/12/2021 31/12/2020
1.1 Net earned premiums 70,684 64,468
1.1.1 Gross earned premiums 73,985 67,393
1.1.2 Earned premiums ceded $-3,301$ $-2.926$
1.2 Fee and commission income and income from financial service activities 1.953 1,504
1.3 Net income from financial instruments at fair value through profit or loss 8,834 1.778
of which net income from financial instruments where the investment risk is borne by the
policyholders and related to pension funds
9,222 1,614
1.4 Income from subsidiaries, associated companies and joint ventures 245 143
1.5 Income from other financial instruments and land and buildings (investment properties) 13,164 13,679
1.5.1 Interest income 7,449 7.713
1.5.2 Other income 3.221 2,458
1.5.3 Realized gains 2,409 3,378
1.5.4 Unrealized gains and reversal of impairment losses 86 129
1.6 Other income 4.209 3,670
1 TOTAL INCOME 99,088 85,242
2.1 Net insurance benefits and claims $-72.971$ $-60,011$
2.1.1 Claims paid and change in insurance provisions $-75,779$ $-62.056$
2.1.2 Reinsurers' share 2,808 2,045
2.2 Fee and commission expenses and expenses from financial service activities $-784$ -677
2.3 Expenses from subsidiaries, associated companies and joint ventures $-10$ $-102$
2.4 Expenses from other financial instruments and land and buildings (investment properties) $-2.203$ $-3,887$
2.4.1 Interest expense $-736$ $-837$
2.4.2 Other expenses $-455$ -411
2.4.3 Realized losses $-476$ $-1,458$
2.4.4 Unrealized losses and impairment losses $-536$ $-1,181$
2.5 Acquisition and administration costs $-12,658$ $-11.643$
2.5.1 Commissions and other acquisition costs $-9.520$ $-8.734$
2.5.2 Investment management expenses $-304$ $-167$
2.5.3 Other administration costs $-2.835$ $-2.742$
2.6 Other expenses $-5.883$ $-5.534$
2 TOTAL EXPENSES -94,509 $-81,852$
EARNINGS BEFORE TAXES 4,580 3,390
3 Income taxes $-1,384$ -1,175
EARNINGS AFTER TAXES 3,195 2,215
4 RESULT OF DISCONTINUED OPERATIONS $\bf{0}$ $-183$
CONSOLIDATED RESULT OF THE PERIOD 3,195 2,032
Result of the period attributable to the Group 2,847 1,744
Result of the period attributable to minority interests 348 289
EARNINGS PER SHARE:
Earnings per share (in $\epsilon$ ) 1.81 1.11
From continuing operation 1.81 1.23
Diluted earnings per share (in $\epsilon$ ) 1.78 1.09
From continuing operation 1.78 1.21

PARENT COMPANY'S BALANCE SHEET AND INCOME STATEMENT18

BALANCE SHEET

(in thousands euro)

Year 2021 Year 2020
SUBSCRIBED CAPITAL UNPAID
A
0 0
of which called-up capital 0
INTANGIBLE ASSETS
В.
1. Acquisition commissions to be amortised
a) life business $\mathbf{0}$
b) non-life business 0 0
2. Other acquisition costs 0
3. Formation and development expenses 0
4. Goodwill $\mathbf{0}$
5. Other intangible assets 37,091 37,091 36,293
INVESTMENTS
C.
$\mathbb{I}$
L and and Buildings
1. Property used for own activities 541
2. Property used by third parties 69.448
3. Other properties $\mathbf{0}$
4. Other realty rights 0
5. Assets in progress and payments on account 2,810 72,799
Investments in affiliated comparies and other shareholdings
П
1. Interests in
a) parent companies $\mathbf 0$
b) affiliated companies 32,638,797
c) affiliates of parent companies 0
204,251
d) associated companies
e) other
15,162 32, 858, 211
2. Debt securities issued by
a) parent companies 0
b) affiliated companies $\mathbf 0$
c) affiliates of parent companies 0
d) associated companies $\mathbf 0$
e) other 0 $\mathbf 0$
3. Loans to
a) parent companies 0
b) affiliated companies 1,732,633
$\mathbf 0$
c) affiliates of parent companies
d) associated companies
0
e) other $\mathbf{0}$ 1.732.633 34,590,844
37.091 36,293

18 With regard to the financial statements envisaged by law, note that the statutory audit on the data has not been completed. The Group will publish the final version of the Proposal of Management Report and Financial Statements of Parent Company 2021 in accordance with prevailing law.

C.
INVESTMENTS (follows)
III
Other financial investments
1. Equities
16,887
a) quoted shares
9,078
b) unquoted shares
7,905
33,869
c) other interests
3,631,148
2. Shares in common investment funds
3. Debt securities and other fixed-income securities
1,704,460
a) quoted
28,558
b) unquoted
250
1,733,268
c) convertible bonds
4. Loans
0
a) mortgage loans
530
b) loans on policies
147
677
c) other loans
0
5. Participation in investment pools
193,990
6. Deposits with credit institutions
0
5,592,953
7. Other
4,650,990
44,907,586
43,795,254
IV
Deposits with ceding companies
D.
INVESTIMENTS FOR THE BENEFIT OF LIFE-ASSURANCE POLICYHOLDERS WHO BEAR
THE INVESTMENT RISK AND RELATING TO THE ADMINISTRATION OF PENSION FUNDS
213,620
I
- Investiments relating to contracts linked to investments funds and market index
0
213,620
191,392
II
- Investiments relating to the administration of pension funds
D.bis
REINSURANCE AMOUNTS OF TECHNICAL PROVISIONS
I
NON-LIFE INSURANCE BUSINESS
208,060
1. Provision for unearned premiums
1,387,868
2. Provision for claims outstanding
0
3. Provision for profit sharing and premium refunds
0
1,595,928
4. Other technical provisions
II - LIFE INSURANCE BUSINESS
144,689
1. Mathematical provision
35,269
2. Unearned premium provision for supplementary coverage
413,254
3. Provision for claims outstanding
1,127
4. Provision for profit sharing and premium refunds
334
5. Other provisions
6. Provisions for policies where the investment risk
is borne by the policyholders and relating
35,334
630,008
2,225,936
1,382,559
to the administration of pension funds
47,384,233
45,405,498
Year 2021 Year 2020
Year 2021 Year 2020
E. RECEIVABLES
I Receivables arising out of direct insurance operations
1. Policyholders
a) for premiums - current year 173,622
b) for premiums - previous years 13,210 186,832
2. Insurance intermediaries 15,419
3. Current accounts with insurance companies 1,208
4. Policyholders and third parties for recoveries 7,033 210,493
II Receivables arising out of reinsurance operations
1. Reinsurance companies 693,819
2. Reinsurance intermediaries 32,669 726,488
III - Other receivables 935,241 1,872,221 1,636,747
F. OTHER ASSETS
I - Tangible assets and stocks
1. Furniture, office equipment, internal transport vehicles 281
2. Vehicles listed in public registers 982
3. Equipment and appliances 0
4. Stocks and other goods 451 1,714
II Cash at bank and in hand
1. Bank and postal deposits 366,647
2. Cheques and cash in hand 96 366,742
IV Other
1. Deferred reinsurance items 1,778
2. Miscellaneous assets 80,790 82,568 451,024 615,944
G. PREPAYMENTS AND ACCRUED INCOME
1. Interests 51,522
2. Rents 495
3. Other prepayments and accrued income 71,774 123,791 136,407
TOTAL ASSETS 49,831,269 47,794,598

BALANCE SHEET LIABILITIES AND SHAREHOLDERS' FUNDS

Year 2021 Year 2020
A.
SHAREHOLDERS' FUNDS
- Subscribed capital or equivalent funds
I
1,581,069
II
- Share premium account
3,568,250
- Revaluation reserve
III
2,010,835
IV
- Legal reserve
316,214
- Statutory reserve
V
0
VI
- Reserve for parent company shares
0
- Other reserve
VII
8,673,990
VIII
- Profit or loss brought forward
0
- Profit or loss for the financial year
IX
1,846,867
X
- Negative reserve for own shares held
76,178 17,921,047 17,191,212
B.
SUBORDINATED LIABILITIES
8,334,498 7,796,307
C.
TECHNICAL PROVISIONS
- NON-LIFE INSURANCE BUSINESS
I
468,791
1.
Provision for unearned premiums
4,245,706
Provision for claims outstanding
2.
0
3.
Provision for profit sharing and premium refunds
0
Other provisions
4.
743
5.
Equalisation provision
4,715,239
II
- LIFE INSURANCE BUSINESS
2,804,008
1. Mathematical provision
63,118
2. Unearned premium provision for supplementary coverage
1,654,833
3. Provision for claims outstanding
92,373
4. Provision for profit sharing and premium refunds
229,707
5. Other provisions
4,844,038 9,559,278 7,566,987
D.
PROVISIONS FOR POLICIES WHERE THE INVESTMENT RISK IS BORNE BY THE
POLICYHOLDER AND RELATING TO THE ADMINISTRATION OF PENSION FUNDS
Provisions relating to contracts linked to
I
investments funds and market index 244,273
Provisions relating to the administration of pension funds
II
0 244,273 230,320
36,059,096 32,784,826
Year 2021 Year 2020
E. PROVISIONS FOR OTHER RISKS AND CHARGES
1.
Provision for pensions and similar obligations
0
2. Provisions for taxation 239
3. Other provisions 177,030 177,270 164,080
F. DEPOSITS RECEIVED FROM REINSURERS 639,811 506,389
G. PAYABLES
I - Payables arising out of direct insurance operations
1. Insurance intermediaries 35,492
2. Current accounts with insurance companies 8,456
3. Premium deposits and premiums due to policyholders 12,734
II 4. Guarantee funds in favour of policyholders 0 56,682
Payables arising out of reinsurance operations 384,510
1. Reinsurance companies
2. Reinsurance intermediaries
37,444 421,954
III - Bond issues 2,692,000
IV - Amounts owed to credit institutions 972,893
V - Loans guaranteed by mortgages 0
VI - Other financial liabilities 5,691,399
VII - Provisions for severance pay 1,339
VIII - Other Payables
1. Premium taxes 3,104
2. Other tax liabilities 30,241
3. Social security 5,213
4. Sundry creditors 2,602,397 2,640,956
IX - Other liabilities
1. Deferred reinsurance items 3,090
2. Commissions for premiums in course of collection 21,369
3. Miscellaneous liabilities 211,800 236,259 12,713,483 14,107,451
49,589,659 47,562,746
TOTAL LIABILITIES AND SHAREHOLDERS' FUNDS 49,831,269 47,794,598
3. Other accruals and deferred income 29,969 241,610 231,852
2. Rents 1,846
1. Interests 209,795
H. ACCRUALS AND DEFERRED INCOME
Year 2021 Year 2020

PROFIT AND LOSS ACCOUNT

(in thousands euro)

PROFIT AND LOSS ACCOUNT

I.
TECHNICAL ACCOUNT - NON-LIFE INSURANCE BUSINESS
1.
EARNED PREMIUMS, NET OF REINSURANCE:
2,036,946
a)
Gross premiums written
1,138,466
b)
(-) Outward reinsurance premiums
55,272
c)
Change in the gross provision for unearned premiums
54,532
897,741
d)
Change in the provision for unearned premiums, reinsurers' share
224,269
2.
(+) ALLOCATED INVESTMENT RETURN TRANSFERRED FROM THE NON-TECHNICAL ACCOUNT (ITEM III. 6)
10,157
3.
OTHER TECHNICAL INCOME, NET OF REINSURANCE
4.
CLAIMS INCURRED, NET OF RECOVERIES AND REINSURANCE
a)
Claims paid
1,622,702
aa)
Gross amount
503,798
1,118,904
bb) (-) Reinsurers' share
b)
Recoveries net of reinsurance
10,026
aa)
Gross amount
2,459
7,567
bb) (-) Reinsurers' share
c)
Change in the provision for claims outstanding
229,799
aa)
Gross amount
698,139
-468,340
642,997
690,587
bb) (-) Reinsurers' share
0
0
5.
CHANGE IN OTHER TECHNICAL PROVISIONS, NET OF REINSURANCE
72
6.
PREMIUM REFUNDS AND PROFIT SHARING, NET OF REINSURANCE
OPERATING EXPENSES
7.
242,307
a)
Acquisition commissions
24,469
b)
Other acquisition costs
c)
Change in commissions and other acquisition costs
0
to be amortised
605
d)
Collecting commissions
58,879
e)
Other administrative expenses
158,752
167,508
214,988
f)
(-) Reinsurance commissions and profit sharing
30,281
12,637
8.
OTHER TECHNICAL CHARGES, NET OF REINSURANCE
90
9.
CHANGE IN THE EQUALISATION PROVISION
291,218
10. BALANCE ON THE TECHNICAL ACCOUNT FOR NON-LIFE BUSINESS
Year 2021 Year 2020
991,375
296,374
717
358
88
369,806
Year 2021 Year 2020
II. TECHNICAL ACCOUNT - LIFE ASSURANCE BUSINESS
1. PREMIUMS WRITTEN, NET OF REINSURANCE
a) Gross premiums written 1,560,003
b) (-) Outward reinsurance premiums 459,478 1,100,525 1,099,728
2. INVESTMENT INCOME:
1,208,878
a) From partecipating interests
(of which, income from Group companies) 1,208,312
b) From other investments
aa)
income from land and buildings
0
bb) from other investments 157,723 157,723
(of which, income from Group companies) 104,791
c) Value re-adjustments on investment 815
d) Gains on the realisationof investments 2,427
(of which, income from Group companies) 0 1,369,843 2,064,818
3. INCOME AND UNREALISED GAINS ON INVESTMENTS FOR THE BENEFIT OF POLICYHOLDERS WHO BEAR
THE INVESTMENT RISK AND ON INVESTMENT RELATING TO THE ADMINISTRATION OF PENSION FUNDS 33,972 44,420
4. OTHER TECHNICAL INCOME, NET OF REINSURANCE 4,690 5,502
5. a) CLAIMS INCURRED, NET OF REINSURANCE
Claims paid
aa)
gross amount
1,617,407
bb) (-) reinsurers' share 326,783 1,290,624
b) Change in the provision for claims outstanding
aa)
gross amount
bb) (-) reinsurers' share
192,177
53,441
138,736 1,429,360 1,601,393
6. CHANGE IN THE PROVISION FOR POLICY LIABILITIES AND IN OTHER
TECHNICAL PROVISIONS, NET OF REINSURANCE
a) Provisions for policy liabilities
aa)
gross amount
bb) (-) reinsurers' share
-383,617
-690
-382,927
b) Change in the provision for claims outstanding
aa)
gross amount
2,958
bb) (-) reinsurers' share 396 2,563
c) Other provisions
aa)
gross amount
4,414
bb) (-) reinsurers' share -44 4,458
d) Provisions for policies where the investment risk is borne by the shareholders
and relating to the administration of pension funds
aa)
gross amount
-2,315
bb) (-) reinsurers' share -7,967 5,652 -370,254 -552,381
Year 2021 Year 2020
7. PREMIUM REFUNDS AND PROFIT-SHARING, NET OF REINSURANCE 38,739 45,035
8. OPERATING EXPENSES
a) Acquisition commissions 216,726
b) Other acquisition costs 6,720
c) Change in commissions and other acquisition costs
to be amortised 0
d) Collecting commissions 0
e) Other administrative expenses 45,485
f) (-) Reinsurance commissions and profit sharing 82,565 186,366 175,908
9. INVESTMENT CHARGES
a) Investment administration charges, including interest 12,592
b) Value adjustments on investments 20,669
c) Losses on the realisation of investments 3,753 37,014 50,850
10. EXPENSES AND UNREALISED LOSSES ON INVESTMENTS FOR THE BENEFIT OF POLICYHOLDERS
WHO BEAR THE INVESTMENT RISK AND ON INVESTMENT RELATING
TO THE ADMINISTRATION OF PENSION FUNDS 13,647 15,231
11. OTHER TECHNICAL CHARGES, NET OF REINSURANCE 345 9,594
12. (-) ALLOCATED INVESTMENT RETURN TRANSFERRED TO THE NON-TECHNICAL ACCOUNT (item III. 4) 998,649 1,478,413
13. BALANCE ON THE TECHNICAL ACCOUNT FOR LIFE BUSINESS (item III.2) 175,164 390,423
III. NON TECHNICAL ACCOUNT
1. BALANCE ON THE TECHNICAL ACCOUNT FOR NON-LIFE BUSINESS (Item I.10) 291,218 369,806
2. BALANCE ON THE TECHNICAL ACCOUNT FOR LIFE BUSINESS (Item I.13) 175,164 390,423
3. NON-LIFE INVESTMENT INCOME
a) From partecipating interests 1,374,056
(of which, income from Group companies) 1,373,527
b) From other investments
3,445
aa)
income from land and buildings
bb) from other investments 60,775 64,220
(of which, income from Group companies) 48,659
c) Value re-adjustments on investment 19,801
d) Gains on the realisationof investments 15,674
(of which, income from Group companies) 0 1,473,751 2,197,053
Year 2021 Year 2020
4.
(+) ALLOCATED INVESTMENT RETURN TRANSFERRED FROM
THE LIFE TECHNICAL ACCOUNT (item iI. 2)
998,649 1,478,413
5. INVESTMENT CHARGES FOR NON-LIFE BUSINESS
7,631
a)
Investment administration charges, including interest
62,339
b)
Value adjustments on investments
14,947
c)
Losses on realisation of investments
84,917 132,451
6. (-) ALLOCATED INVESTMENT RETURN TRANSFERRED TO THE NON-LIFE TECHNICAL ACCOUNT (item I. 2) 224,269 296,374
7. OTHER INCOME 363,294 259,026
8. OTHER CHARGES 1,313,083 1,540,679
9. RESULT FROM ORDINARY ACTIVITY 1,679,808 2,725,219
10. EXTRAORDINARY INCOME 34,896 46,629
11. EXTRAORDINARY CHARGES 25,847 39,796
12. EXTRAORDINARY PROFIT OR LOSS 9,050 6,833
13. RESULT BEFORE TAXATION 1,688,857 2,732,052
14. INCOME TAXES -158,010 -237,866
15. PROFIT (LOSS) FOR THE YEAR 1,846,867 2,969,918

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